High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
DASHBOARD HAS BECOME TACKY AND HIGHLY REFLECTIVE CAUSING A SEVERE GLARE WHEN THE SUN HITS IT. VEHICLE SURGES WHILE COMING TO A STOP. ENOUGH TO HIT SOMETHING IF YOU DO NOT HAVE THE BRAKE PEDAL PRESSED ABNORMALLY HARD.
AFTER THE CAR HAS BEEN DRIVEN FOR 20 MINUTES OR MORE, IT STARTS REVVING ON ITS OWN. IT HAPPENS MOSTLY WHEN I AM ENTERING MY GARAGE. I HAVE TO STOP, BACK UP, THEN GO FORWARD TO GET IN BECAUSE I HAVE A SIDE GARAGE. I HAVE TO KEEP MY FOOT ON THE BRAKE TO KEEP FROM SURGING FORWARD. I HAVE ALSO HAD THIS PROBLEM WHEN STOPPED AT A STOPLIGHT AND HAVE ALMOST HIT THE CAR IN FRONT OF ME BECAUSE IT SURGES FORWARD FORCEFULLY. IF I CUT IT OFF AND RE-START THE ENGINE, IT STOPS SURGING. I MENTIONED THIS TO MY DEALERSHIP AND HE SAID THAT IF IT IS NOT DOING IT WHEN I TAKE IT IN, THEN THEY PROBABLY CANT FIND OUT WHAT THE PROBLEM IS. THIS HAS BEEN AN ISSUE WITH MY INFINITY FOR ABOUT ONE YEAR NOW.
AFTER THE CAR HAS BEEN DRIVEN FOR 20 MINUTES OR MORE, IT STARTS REVVING ON ITS OWN. IT HAPPENS MOSTLY WHEN I AM ENTERING MY GARAGE. I HAVE TO STOP, BACK UP, THEN GO FORWARD TO GET IN BECAUSE I HAVE A SIDE GARAGE. I HAVE TO KEEP MY FOOT ON THE BRAKE TO KEEP FROM SURGING FORWARD. I HAVE ALSO HAD THIS PROBLEM WHEN STOPPED AT A STOPLIGHT AND HAVE ALMOST HIT THE CAR IN FRONT OF ME BECAUSE IT SURGES FORWARD FORCEFULLY. IF I CUT IT OFF AND RE-START THE ENGINE, IT STOPS SURGING. I MENTIONED THIS TO MY DEALERSHIP AND HE SAID THAT IF IT IS NOT DOING IT WHEN I TAKE IT IN, THEN THEY PROBABLY CANT FIND OUT WHAT THE PROBLEM IS. THIS HAS BEEN AN ISSUE WITH MY INFINITY FOR ABOUT ONE YEAR NOW.
I HAVE EXPERIENCE TWO OCCASIONS DURING STOP AND GO TRAFFIC WHERE THE ENGINE WILL REV UP AND ACCELERATE. ON THOSE OCCASIONS I HAD TO PRESS THE BRAKES HARD TO AVOID HITTING THE CAR IN FRONT OF ME. I ALSO CHANGED GEARS TO NEUTRAL. DURING BOTH TIMES I WAS IN STOP AND GO TRAFFIC MOVING FORWARD...NOT TURNING. I ALSO TRIED USING THE CRUISE CONTROL. WAS TRAVELING IN A TOLL ROAD IN MOTION. HAD DIFFICULT SETTING ONCE CRUISE CONTROL WAS ON... IT MYSTERIOUSLY SHUT OFF. THIS WAS NOT WEATHER RELATED AS IT WAS A HOT CLEAR DAY AND I WAS TRAVELING THE SPEED LIMIT OF 80.
I HAVE EXPERIENCE TWO OCCASIONS DURING STOP AND GO TRAFFIC WHERE THE ENGINE WILL REV UP AND ACCELERATE. ON THOSE OCCASIONS I HAD TO PRESS THE BRAKES HARD TO AVOID HITTING THE CAR IN FRONT OF ME. I ALSO CHANGED GEARS TO NEUTRAL. DURING BOTH TIMES I WAS IN STOP AND GO TRAFFIC MOVING FORWARD...NOT TURNING. I ALSO TRIED USING THE CRUISE CONTROL. WAS TRAVELING IN A TOLL ROAD IN MOTION. HAD DIFFICULT SETTING ONCE CRUISE CONTROL WAS ON... IT MYSTERIOUSLY SHUT OFF. THIS WAS NOT WEATHER RELATED AS IT WAS A HOT CLEAR DAY AND I WAS TRAVELING THE SPEED LIMIT OF 80.
INFINITI G37, AFTER WARM USUALLY MORE THEN 30MIN OF DRIVING WILL INTERMITTENTLY GO INTO LOW AND HIGH ACCELERATION ON ITS OWN. AS IF YOU ARE BRAKING WITH YOUR LEFT FOOT AND THEN GIVING IT GAS ON AND OFF WITH RIGHT FOOT. MY WIFE HAS ALSO DESCRIBED COMPLETE LOSS OF POWER WHEN THE CONDITION OCCURS AND SHE TRIES TO ACCELERATE. SHE FEELS IT COULD BE A DANGEROUS COMBINATION IF IT HAPPENS AT THE WRONG TIME. WE DID SCHEDULE FOR A SERVICE APPOINTMENT AND HOPE THIS WILL HELP OTHERS WITH SIMILAR CONDITION. *TR
INFINITI G37, AFTER WARM USUALLY MORE THEN 30MIN OF DRIVING WILL INTERMITTENTLY GO INTO LOW AND HIGH ACCELERATION ON ITS OWN. AS IF YOU ARE BRAKING WITH YOUR LEFT FOOT AND THEN GIVING IT GAS ON AND OFF WITH RIGHT FOOT. MY WIFE HAS ALSO DESCRIBED COMPLETE LOSS OF POWER WHEN THE CONDITION OCCURS AND SHE TRIES TO ACCELERATE. SHE FEELS IT COULD BE A DANGEROUS COMBINATION IF IT HAPPENS AT THE WRONG TIME. WE DID SCHEDULE FOR A SERVICE APPOINTMENT AND HOPE THIS WILL HELP OTHERS WITH SIMILAR CONDITION. *TR
2008 INFINITI G37S WITH A 5 SPEED AUTOMATIC TRANSMISSION WITH 41,000 MILES - I WAS ENTERING THE FREEWAY GOING ABOUT 55 MPH AND THERE WAS AN 18 WHEELER IN FRONT OF ME HAVING A HARD TIME PICKING UP SPEED. BEFORE PASSING, I TAPPED MY BRAKE, DOWNSHIFTED FROM 4TH TO 3RD GEAR WITH MY LEFT PADDLE SHIFTER NEAR THE STEERING WHEEL AND PROCEEDED TO GET IN THE LANE TO THE LEFT OF THE MERGING LANE ONTO THE FREEWAY. I WAS HALFWAY IN THE LANE AND HIT THE GAS BUT THERE WAS NO RESPONSE FOR 3-5 SECONDS. I HAD CARS COMING UP BEHIND ME AT 65-70 MPH AND MY CARS TRANSMISSION WAS LAGGING, IT WAS BASICALLY IN NEUTRAL WHEN I NEEDED TO GO IMMEDIATELY, THERE WAS NO RESPONSE WHEN I HIT THE GAS, 2 CARS ALMOST HIT ME AS MY CAR DECELERATED TO ALMOST 45 MPH. THIS HAS HAPPENED NUMEROUS TIMES AND IS VERY DANGEROUS. WHEN THE CAR DOES FINALLY RESPOND, IT SLAMS INTO GEAR UNEXPECTEDLY AND IS SOMETIMES HARD TO CONTROL. PLEASE HELP US TO RESOLVE THIS ISSUE OR SOMEBODY WILL EVENTUALLY GET HURT IF THEY ALREADY HAVEN'T. I HAVE SPOKEN TO NUMEROUS INFINITI OWNERS AND IT SEEMS THAT THIS IS HAPPENING TO THEM AS WELL BUT ONLY THE SAME YEAR AS MY CAR, 2008, AND ONLY THE AUTOMATIC TRANSMISSIONS. *TR
2008 INFINITI G37S WITH A 5 SPEED AUTOMATIC TRANSMISSION WITH 41,000 MILES - I WAS ENTERING THE FREEWAY GOING ABOUT 55 MPH AND THERE WAS AN 18 WHEELER IN FRONT OF ME HAVING A HARD TIME PICKING UP SPEED. BEFORE PASSING, I TAPPED MY BRAKE, DOWNSHIFTED FROM 4TH TO 3RD GEAR WITH MY LEFT PADDLE SHIFTER NEAR THE STEERING WHEEL AND PROCEEDED TO GET IN THE LANE TO THE LEFT OF THE MERGING LANE ONTO THE FREEWAY. I WAS HALFWAY IN THE LANE AND HIT THE GAS BUT THERE WAS NO RESPONSE FOR 3-5 SECONDS. I HAD CARS COMING UP BEHIND ME AT 65-70 MPH AND MY CARS TRANSMISSION WAS LAGGING, IT WAS BASICALLY IN NEUTRAL WHEN I NEEDED TO GO IMMEDIATELY, THERE WAS NO RESPONSE WHEN I HIT THE GAS, 2 CARS ALMOST HIT ME AS MY CAR DECELERATED TO ALMOST 45 MPH. THIS HAS HAPPENED NUMEROUS TIMES AND IS VERY DANGEROUS. WHEN THE CAR DOES FINALLY RESPOND, IT SLAMS INTO GEAR UNEXPECTEDLY AND IS SOMETIMES HARD TO CONTROL. PLEASE HELP US TO RESOLVE THIS ISSUE OR SOMEBODY WILL EVENTUALLY GET HURT IF THEY ALREADY HAVEN'T. I HAVE SPOKEN TO NUMEROUS INFINITI OWNERS AND IT SEEMS THAT THIS IS HAPPENING TO THEM AS WELL BUT ONLY THE SAME YEAR AS MY CAR, 2008, AND ONLY THE AUTOMATIC TRANSMISSIONS. *TR
TL* THE CONTACT OWNS A 2008 INFINITI G37. THE CONTACT STATED THAT WHILE PARKED SHE DEPRESSED THE ACCELERATOR PEDAL BUT NOTICED THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE ROLLED SLIGHTLY AND UPON DEPRESSING THE BRAKE PEDAL THE PEDAL WAS LOCKED AND WOULD NOT RESPOND. AFTER RESTARTING THE VEHICLE THREE DIFFERENT TIMES THE VEHICLE RESUMED ACCELERATION AND BRAKING CAPABILITY. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 12/13/12*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 11/5/12. A DIAGNOSTIC TEST BY THE DEALER INDICATED A PROBLEM WITH THE RELAY SYSTEM. A PART WAS REPLACED. UPDATED 12/13/12
TL* THE CONTACT OWNS A 2008 INFINITI G37. THE CONTACT STATED THAT WHILE PARKED SHE DEPRESSED THE ACCELERATOR PEDAL BUT NOTICED THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE ROLLED SLIGHTLY AND UPON DEPRESSING THE BRAKE PEDAL THE PEDAL WAS LOCKED AND WOULD NOT RESPOND. AFTER RESTARTING THE VEHICLE THREE DIFFERENT TIMES THE VEHICLE RESUMED ACCELERATION AND BRAKING CAPABILITY. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 12/13/12*LJ THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 11/5/12. A DIAGNOSTIC TEST BY THE DEALER INDICATED A PROBLEM WITH THE RELAY SYSTEM. A PART WAS REPLACED. UPDATED 12/13/12
ON 9/30/2011 I WAS DRIVING AT APPROXIMATELY 10 MPH THROUGH OUR HIGH SCHOOL PARKING LOT. MY SPACE IS DIRECTLY ALIGNED WITH A SPEED BUMP. I SLOWED DRAMATICALLY FOR THE SPEED BUMP AT THE SAME TIME I MADE THE TURN TO ENTER MY PARKING SPACE. THE CAR RESPONDED INCORRECTLY TO THE BRAKES, WHICH HAD HAPPENED TO ME ONCE BEFORE. THE CAR SURGED FORWARD, OVER A SIDEWALK, DOWN AN EMBANKMENT AND INTO A WALL. THE FIRST TIME THE CAR SURGED FORWARD LIKE THAT WAS IN 2008 AND THE SERVICE DEPARTMENT TOLD ME THERE WAS NOTHING WRONG. THIS TIME, THE CRASH CAUSED IRREPARABLE DAMAGE AND MY CAR WAS TOTALED.
ON 9/30/2011 I WAS DRIVING AT APPROXIMATELY 10 MPH THROUGH OUR HIGH SCHOOL PARKING LOT. MY SPACE IS DIRECTLY ALIGNED WITH A SPEED BUMP. I SLOWED DRAMATICALLY FOR THE SPEED BUMP AT THE SAME TIME I MADE THE TURN TO ENTER MY PARKING SPACE. THE CAR RESPONDED INCORRECTLY TO THE BRAKES, WHICH HAD HAPPENED TO ME ONCE BEFORE. THE CAR SURGED FORWARD, OVER A SIDEWALK, DOWN AN EMBANKMENT AND INTO A WALL. THE FIRST TIME THE CAR SURGED FORWARD LIKE THAT WAS IN 2008 AND THE SERVICE DEPARTMENT TOLD ME THERE WAS NOTHING WRONG. THIS TIME, THE CRASH CAUSED IRREPARABLE DAMAGE AND MY CAR WAS TOTALED.
VEHICLE PULLS AND JUMPS ALL OVER THE PLACE, THIS IS SO PRONOUNCED THAT THE VEHICLE IS UNSAFE TO DRIVE ON MOST ROADS. I HAVE TAKEN THE VEHICLE TO THE DEALER 3 SEPARATE TIMES FOR THIS ISSUE, ON EACH OCCASION THEY HAVE PERFORMED AN ALIGNMENT BUT IT DOES NOT SOLVE THE PROBLEM. ON THE FOURTH VISIT TO THE DEALER AN INFINITI REPRESENTATIVE LOOKED AT THE VEHICLE AND DECLARED THAT THERE IS NOTHING WRONG WITH THE VEHICLE BUT CONFIRMED IN WRITING THAT THE VEHICLE DOES INDEED EXHIBIT THIS BEHAVIOR. ADDITIONALLY, THE VEHICLE WILL OCCASIONALLY HAVE A COMPLETELY UNRESPONSIVE THROTTLE AND WHEN I TRY TO ACCELERATE - THE VEHICLE WILL JUST SIT IDLING, THIS HAS BECOME EVEN MORE COMMON SINCE THE LAST VISIT TO THE DEALER (THE DEALER REPROGRAMMED THE ECU FOR REASONS THAT STILL HAVE NOT BEEN MADE CLEAR TO ME) CONCERNING THE ABOVE ISSUE. *TR
VEHICLE PULLS AND JUMPS ALL OVER THE PLACE, THIS IS SO PRONOUNCED THAT THE VEHICLE IS UNSAFE TO DRIVE ON MOST ROADS. I HAVE TAKEN THE VEHICLE TO THE DEALER 3 SEPARATE TIMES FOR THIS ISSUE, ON EACH OCCASION THEY HAVE PERFORMED AN ALIGNMENT BUT IT DOES NOT SOLVE THE PROBLEM. ON THE FOURTH VISIT TO THE DEALER AN INFINITI REPRESENTATIVE LOOKED AT THE VEHICLE AND DECLARED THAT THERE IS NOTHING WRONG WITH THE VEHICLE BUT CONFIRMED IN WRITING THAT THE VEHICLE DOES INDEED EXHIBIT THIS BEHAVIOR. ADDITIONALLY, THE VEHICLE WILL OCCASIONALLY HAVE A COMPLETELY UNRESPONSIVE THROTTLE AND WHEN I TRY TO ACCELERATE - THE VEHICLE WILL JUST SIT IDLING, THIS HAS BECOME EVEN MORE COMMON SINCE THE LAST VISIT TO THE DEALER (THE DEALER REPROGRAMMED THE ECU FOR REASONS THAT STILL HAVE NOT BEEN MADE CLEAR TO ME) CONCERNING THE ABOVE ISSUE. *TR
ON OCTOBER 23, 2009 I WAS DRIVING IN A PARKING STRUCTURE WITH MY INFINITI G37 2008 AND A PASSENGER. THERE WERE SEVERAL PARKING SPACES ON THE FOURTH FLOOR. THE PARKING STRUCTURE WAS VERY BUSY AND SLOW MOVING. I COASTED INTO THE PARKING SPORT SINCE I WAS DRIVING AT A CRAWL. WHEN I TOUCHED THE BRAKE LIGHT TO COME TO A COMPLETE STOP THE CAR SURGED FORWARD WITH SUCH A FORCE THAT IT HIT THE WALL THAT WAS APPROXIMATELY 3 FOOT IN FRONT OF PARKING CURB. IF IT HADN'T HAVE BEEN FOR THE WALL THE CAR WOULD HAVE GONE OVER. *TR
ON OCTOBER 23, 2009 I WAS DRIVING IN A PARKING STRUCTURE WITH MY INFINITI G37 2008 AND A PASSENGER. THERE WERE SEVERAL PARKING SPACES ON THE FOURTH FLOOR. THE PARKING STRUCTURE WAS VERY BUSY AND SLOW MOVING. I COASTED INTO THE PARKING SPORT SINCE I WAS DRIVING AT A CRAWL. WHEN I TOUCHED THE BRAKE LIGHT TO COME TO A COMPLETE STOP THE CAR SURGED FORWARD WITH SUCH A FORCE THAT IT HIT THE WALL THAT WAS APPROXIMATELY 3 FOOT IN FRONT OF PARKING CURB. IF IT HADN'T HAVE BEEN FOR THE WALL THE CAR WOULD HAVE GONE OVER. *TR