High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.
Hydraulic clutch fluid overheating causing catastrophic clutch piston failure resulting in not being able to engage, shift, or most importantly disengage the current drive gear in motion. The safety condition of not being able to disengage the operation of the vehicle puts the occupants at risk by limiting the ability to prevent collision. I have experienced this failure approximately every 20,000 miles, leaving the vehicle stranded on the highway with each occurrence of the event.
I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.
I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.
I HAVE HAD MY CAR SERVICED TWICE FOR UNABLE TO CRANK WHEN I PUT THE KEY IN THE IGNITION,. THERE IS A 30 - 45 SECOND DELAY BEFORE THE CAR CRANK. I AM STILL EXPERIENCING THIS PROBLEM. MY CAR ONLY HAS 1400 MILES ON IT. YES, 1, 400 MILES.
I HAVE HAD MY CAR SERVICED TWICE FOR UNABLE TO CRANK WHEN I PUT THE KEY IN THE IGNITION,. THERE IS A 30 - 45 SECOND DELAY BEFORE THE CAR CRANK. I AM STILL EXPERIENCING THIS PROBLEM. MY CAR ONLY HAS 1400 MILES ON IT. YES, 1, 400 MILES.
TL* THE CONTACT OWNS A 2011 INFINITI G37 SEDAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE AT APPROXIMATELY 20 MH, THE VEHICLE WOULD EXHIBIT A ONE SECOND DELAY BEFORE RESPONDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE NATURE OF THE PROBLEM COULD NOT BE CORRECTED DUE TO IT BEING A NORMAL CHARACTERISTIC OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE CURRENT MILEAGE WAS 3,400 AND THE FAILURE MILEAGE WAS 500.
TL* THE CONTACT OWNS A 2011 INFINITI G37 SEDAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE AT APPROXIMATELY 20 MH, THE VEHICLE WOULD EXHIBIT A ONE SECOND DELAY BEFORE RESPONDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE NATURE OF THE PROBLEM COULD NOT BE CORRECTED DUE TO IT BEING A NORMAL CHARACTERISTIC OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE CURRENT MILEAGE WAS 3,400 AND THE FAILURE MILEAGE WAS 500.
ECT: AUTOMATIC TRANSMISSION CONTROL LOGIC / ADAPTIVE SHIFT PATTERN: THE VEHICLE DOES NOT PRODUCE CONSISTENT AND RELIABLE RESPONSE TO THROTTLE COMMAND WHEN ACCELERATING INTO AND AROUND TRAFFIC. ON SEVERAL INSTANCES, WHEN PULLING OUT OF A DRIVEWAY INTO ONCOMING ARTERIAL TRAFFIC, THERE HAS BEEN NO RESPONSE TO THROTTLE INPUT. A DELAY OF 2 ~ 4 SECONDS HAS OCCURRED AND CREATES AN EXTREMELY HAZARDOUS SITUATION. THIS FAULT HAS ALSO OCCURRED AT FREEWAY SPEEDS WHEN ATTEMPTING TO PASS FROM SPEEDS BETWEEN 40 & 75 MPH! THIS BEHAVIOR WAS NOT OCCUR INITIALLY, UNTIL THE CAR HAD ABOUT 3,000 MILES. I HAVE CONTACTED INFINITI USA, AND KEPT AN APPOINTMENT WITH A REGIONAL CUSTOMER SERVICE REP. ALONG WITH A DEALER SERVICE MANAGER IN TACOMA, WA LAST DECEMBER. THE OUTCOME OF THIS DIALOG WAS THAT THE VEHICLE DID NOT EXHIBIT THE "FAULT" ON THAT TEST DRIVE, THE MANUFACTURER IS AWARE OF "SOME CUSTOMER CONCERNS REGARDING THE 7-SPEED AT BEHAVIOR", AND THAT THERE IS NO SERVICE BULLETIN AS-YET TO RESOLVE SUCH A FAULT. THE REGIONAL REP. DID SUGGEST THAT (UN-OFFICIALLY), THERE IS AN EFFORT SEEKING TO RELEASE A SERVICE BULLETIN UPDATE IN THE FORM OF A PCM / TCM FLASH OF ROM DATA (MAPPING) TO RESOLVE THE ONGOING COMPLAINTS OF UN-RELIABLE TRANSMISSION & POWER TRAIN RESPONSE BEHAVIORS. THERE HAVE ALREADY BEEN 2 SUCH SERVICE BULLETINS TO RESOLVE OTHER MINOR ANNOYANCE BEHAVIORS REGARDING SHIFT QUALITY, BUT NOT FOR THIS GROSS LACK OF COMMAND / CONTROL. I HAVE NOT HEARD BACK FROM INFINITI USA / 3 MONTHS. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD AND WOULD LIKE THE US-DOT / NHTSA TO PURSUE THIS ISSUE WITH NISSAN MOTORS CORP. / INFINITI USA TO MANDATE AN EFFECTIVE RESOLUTION. *TR
ECT: AUTOMATIC TRANSMISSION CONTROL LOGIC / ADAPTIVE SHIFT PATTERN: THE VEHICLE DOES NOT PRODUCE CONSISTENT AND RELIABLE RESPONSE TO THROTTLE COMMAND WHEN ACCELERATING INTO AND AROUND TRAFFIC. ON SEVERAL INSTANCES, WHEN PULLING OUT OF A DRIVEWAY INTO ONCOMING ARTERIAL TRAFFIC, THERE HAS BEEN NO RESPONSE TO THROTTLE INPUT. A DELAY OF 2 ~ 4 SECONDS HAS OCCURRED AND CREATES AN EXTREMELY HAZARDOUS SITUATION. THIS FAULT HAS ALSO OCCURRED AT FREEWAY SPEEDS WHEN ATTEMPTING TO PASS FROM SPEEDS BETWEEN 40 & 75 MPH! THIS BEHAVIOR WAS NOT OCCUR INITIALLY, UNTIL THE CAR HAD ABOUT 3,000 MILES. I HAVE CONTACTED INFINITI USA, AND KEPT AN APPOINTMENT WITH A REGIONAL CUSTOMER SERVICE REP. ALONG WITH A DEALER SERVICE MANAGER IN TACOMA, WA LAST DECEMBER. THE OUTCOME OF THIS DIALOG WAS THAT THE VEHICLE DID NOT EXHIBIT THE "FAULT" ON THAT TEST DRIVE, THE MANUFACTURER IS AWARE OF "SOME CUSTOMER CONCERNS REGARDING THE 7-SPEED AT BEHAVIOR", AND THAT THERE IS NO SERVICE BULLETIN AS-YET TO RESOLVE SUCH A FAULT. THE REGIONAL REP. DID SUGGEST THAT (UN-OFFICIALLY), THERE IS AN EFFORT SEEKING TO RELEASE A SERVICE BULLETIN UPDATE IN THE FORM OF A PCM / TCM FLASH OF ROM DATA (MAPPING) TO RESOLVE THE ONGOING COMPLAINTS OF UN-RELIABLE TRANSMISSION & POWER TRAIN RESPONSE BEHAVIORS. THERE HAVE ALREADY BEEN 2 SUCH SERVICE BULLETINS TO RESOLVE OTHER MINOR ANNOYANCE BEHAVIORS REGARDING SHIFT QUALITY, BUT NOT FOR THIS GROSS LACK OF COMMAND / CONTROL. I HAVE NOT HEARD BACK FROM INFINITI USA / 3 MONTHS. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD AND WOULD LIKE THE US-DOT / NHTSA TO PURSUE THIS ISSUE WITH NISSAN MOTORS CORP. / INFINITI USA TO MANDATE AN EFFECTIVE RESOLUTION. *TR
I PURCHASED A NEW 2011 INFINITI G37X FROM SALERNO DUANE RT 10 DENVILLE NJ. ABOUT 1 MONTH INTO OWNERSHIP OF THE CAR I HAD THE CAR PARKED IN MY DRIVEWAY RUNNING WHILE I WALKED TO THE END OF THE DRIVEWAY TO PICK UP GARBAGE CANS. I HEARD A CRASH , I FOUND THE CAR CRASHED INTO MY GARAGE DOING DAMAGE TO THE CAR , MY GARAGE WALL AND MY SON'S BIKE. THE CAR WAS STILL IN PARK WHEN I FOUND IT . I FEEL THERE IS A SOMETHING WRONG WITH THE CAR MY DRIVEWAY IS FLAT AND I WANT TO KNOW WHY THIS HAPPENED. I WANT THE CAR REPAIRED OR REPLACED. *TR
I PURCHASED A NEW 2011 INFINITI G37X FROM SALERNO DUANE RT 10 DENVILLE NJ. ABOUT 1 MONTH INTO OWNERSHIP OF THE CAR I HAD THE CAR PARKED IN MY DRIVEWAY RUNNING WHILE I WALKED TO THE END OF THE DRIVEWAY TO PICK UP GARBAGE CANS. I HEARD A CRASH , I FOUND THE CAR CRASHED INTO MY GARAGE DOING DAMAGE TO THE CAR , MY GARAGE WALL AND MY SON'S BIKE. THE CAR WAS STILL IN PARK WHEN I FOUND IT . I FEEL THERE IS A SOMETHING WRONG WITH THE CAR MY DRIVEWAY IS FLAT AND I WANT TO KNOW WHY THIS HAPPENED. I WANT THE CAR REPAIRED OR REPLACED. *TR