2011 INFINITI G37 Unknown Or Other Problems
14 complaints about Unknown Or Other
This Problem Across All Years
All Unknown Or Other Complaints (14)
Sunroof drain leaks and soaks interior
Sunroof faulty. I've had car less than 3 years. I work from home and keep car under a carport. After a downpour of rain when I was out of town the interior front sides and floor were soaked. I wash the car myself with hose because drive thru washes will have water come in thru side of front n back sides of the interior. Whe n I got the car th flooring was already lifted on driver n passenger front sides. The previous owner kept car garaged but apparentlythe car had sunroof drain issuesbeforei ownedit. . Thanks
Sunroof drain has malfunctioned multiple times, even after having the Infiniti dealer replace with brand new ones. This was a very expensive repair and has already failed again. Upon searching the internet, this is a known, common problem and Infiniti should have recalled this issue. Water has leaked into my car onto my electronics. Luckily, nothing major has occurred while I was driving like it has for other owners of this same vehicle, but my power functions are malfunctioning because of this flawed component. The vehicle has been inspected and repaired by an Infiniti dealer, who also told me that this is a very common issue with this vehicle and sometimes causes the car to shut off while it is being driven. There are no warnings for this issue - just a bunch of water leaking straight into the car and underneath the floorboard, where many electrical components are housed.
I just bought this vehicle from carmax mid May 2022 and a little over 1 month now the car completely died. I drove it the prior day came home parked it in my driveway as aways and the next day when I had to go to work I was not able to unlock car doors with the fob key. I then proceeded to trying to unlock the car door with the option on the door handle and that did not work either. At that point I was already irritated and had to call work to let them know my current situation. I then tried the manual option key to open the door which worked but everything was dead. No lights no noise no clicking from the engine when push to start just dead. I assumed that I was sold a vehicle with a bad battery which already has me questioning carmaxs point inspection before selling a vehicle. This is already causing such an inconvenience on me but I need my vehicle for work so I then call my car insurance due to having roadside assistance and let them know I need a jump start because I’m really hopping that’s what it is. When roadside assistance arrives they set up the cables and then I’m told to start my vehicle. OMG. It did not start. At that point I was now feeling mad, taking advantage of, annoyed. Why am I going through something like this when I just bought the car over 1 month ago. Yes I know it’s a pre owned vehicle but having 62k miles you’d think you’d avoid these situations since they are always saying low mileage is better and it was still priced tagged at 23K at carmax and with financing well you get the picture. The roadside gentleman tells me that this car has seems to have something major that caused it to just die. I’m just like WOW. This is ridiculous. Now I have a complete dead vehicle that needs to be towed and I guess I have to contact carmax to let them know. This has been a nightmare and so extremely inconvenient on me and I might as well just mentioned that I also had the worst experience in my life buying this vehicle with carmax. I feel played.
FOG LIGHTS HAVE WHAT APPEAR TO BE BURN MARKS ON THE INSIDE OF THE LENS. THIS PROBLEM APPEARED WHEN STUCK IN TRAFFIC AFTER ABOUT 1 HOUR. NEXT, THE DASHBOARD SEEMS TO HAVE ACTUALLY MELTED AND BECOME EXTREMELY STICKY AND HAS ALSO STARTED TO CRACK. FINALLY, WHENEVER IT RAINS, WATER LEAKS INTO THE CABIN ON THE PASSENGER SIDE. I LOOKED AT WHAT I COULD AND THE SUNROOF DRAIN HOSE APPEARS TO BE INTACT AS FAR DOWN AS I COULD TRACK IT. THE LAST TWO ISSUES ARE A MAJOR PROBLEM ESPECIALLY SINCE WE LIVE IN FLORIDA.
Mileage: 75,109
THE AIR BAG LIGHT IS BLINKING. ALSO THE CONVERTIBLE HARD TOP DOES NOT OPEN.
Mileage: 77,000
DASHBOARD MATERIAL APPEARS AS IF IT IS MELTING, OOZING OUT VERY STICKY UNKNOWN SUBSTANCE (TOXIC?) THAT CREATES VERY SHINY SURFACE. FOR A CAR OF ITS AGE, STILL HAS THAT NEW SMELL AS IF FROM OUT GASSING. THE SHINY SURFACE REFLECTS LIGHT TO THE WINDSHIELD OBSCURING A CLEAR VIEW THROUGH IT, BLOCKING ABILITY TO SEE OBJECTS, ESPECIALLY UNDER CERTAIN CONDITIONS OF LIGHT SOURCE AND BACKGROUND. THERE HAVE BEEN SIMILAR COMPLAINTS BY MANY. THERE IS SETTLED CLASS ACTION SUIT FOR NISSAN'S ALTIMA MODEL, APPLICABLE ONLY IN FLORIDA. BUT THE PROBLEM IS NOT UNIQUE TO THIS MODEL OR LOCATION. IT IS HOT AND HUMID ALSO HERE IN THE DALLAS AREA. APPEARS NOT JUST RESULT OF SENSITIVITY TO UV, BUT HEAT AND HUMIDITY. THIS VEHICLE SPENDS MOST ALL ITS TIME IN A GARAGE ENVIRONMENT (NO HVAC) WITH FEW MILES. OTHERS HAVE ALSO MADE THIS POINT. THE STAGE IT IS IN NOW IS THAT IT REABSORBS THE STICKY MATERIAL AS TEMPERATURE DROPS BELOW ABOUT 88DEG F. THEREFORE I CURRENTLY DO NOT HAVE PICTURE. HOPE I WILL HAVE ABILITY TO ADD TO THIS REPORT LATER WITH A PICTURE. I REALIZE DEGRADATION WILL CONTINUE AT ELEVATED TEMPERATURES, SO CURRENTLY I AM TRYING TO KEEP GARAGE COOLER BY VENTILATING TO AVOID CONDITION FROM RETURNING. DEALERSHIP AVOIDS COMPLAINT BY SAYING WILL RETURN CALL, BUT NEVER DOES.
Mileage: 62,000
AIR BAG PASSENGER SENSOR DEFECTIVE, VERY COMMON OCCURRENCE WITH NISSAN/INFINITI VEHICLES. SENSOR FAILS RANDOMLY
Mileage: 95,000
AIRBAG WARNING LIGHT FLASHING. DEALER EVALUATION SHOWED OCCUPANT SEAT SENSOR UNIT FAILURE. TOLD WHOLE BOTTOM SEAT ASSY NEEDS TO BE REPLACED. PART ALONE IS $6500+ I FEEL THIS SHOULD BE COVERED BY THE MANUFACTURER. THERE WAS NO ACCIDENT, COLLISION, TRAUMA, ETC. WARNING LIGHT BEGAN IN AUGUST 2019. EXTENDED WARRANTEE EXPIRED 7/31/19
Mileage: 41,000
THE DASH IN MY CAR IS CRACKING ALL OVER AND FALLING APART. IF YOU LOOK IT UP ONLINE IT'S VERY COMMON AND SHOULD BE A RECALL WITH AS MANY PEOPLE HAVING THE SAME PROBLEM. WHAT IF THE AIRBAGS DEPLOYED AND PIECES OF THE DASH FLEW EVERYWHERE?
MY DASH BOARD IS CRACKED IN MANY PLACES, STICKY OR TACKY IN SOME AREAS AND COMPLETELY DISINTEGRATED IN OTHERS. ALL THE A.C. VENTS HAVE CRACKS AROUND THEM. I HAD A 2010 INFINITY G37 PREVIOUSLY AND EXPERIENCED THE SAME PROBLEM WITH THE DASH. I BELIEVE IT'S AN INHERENT PROBLEM WITH NISSAN/INFINITY. THEY'VE HAD PROBLEMS ALSO WITH THE ALTIMA AND DID ISSUE A RECALL IN THE STATE OF FLORIDA. MY WIFE HAS A 1996 TOYOTA 4RUNNER AND HER DASH IS IN MUCH BETTER CONDITION AND IT'S 15 YEARS OLDER THAN MY INFINITY. PLEASE INVESTIGATE THE NEED FOR A RECALL. THANK YOU.
Mileage: 63,800
CRACKS ALL ALONG THE DASHBOARD AT SEAMS/CONNECTION POINT TO AIR VENTS AND PASSENGER AIRBAG COMPONENT. CONCERNED THAT THESE CRACKS MAY COMPROMISE AIRBAG SAFETY
Mileage: 50,000
THE AIRBAG LIGHT FLASHES RED ON THE DASH PANEL INDICATING THE PASSENGER AIRBAG IS NOT ON. IT ALSO SHOWS ON THE PANEL UNDER THE AIR CONDITIONER CONTROLS THAT THE PASSENGER AIR BAG IS OFF. THIS IS A SAFETY ISSUE AND IT IS DUE TO A FAULTY SAFETY RESTRAINT SYSTEM SENSOR THE IN THE PASSENGER BOTTOM SEAT. INFINITI HAS HAD RECALLS AND ISSUES WITH THIS SRS SYSTEM IN THE PASSENGER SEAT WHILE THEY DID NOT RECALL THE 2011 INFINITI G37. MY G37 HAS APPROXIMATELY 23,500 MILES AND THEY WANT OVER $5,000.00 TO REPLACE THE WHOLE SEAT BOTTOM. THIS IS A DEFECTIVE PRODUCT AND SOMEONE NEEDS TO BE HELD ACCOUNTABLE. TO TOP THINGS OFF, MY DASH IS MELTING AND I KNOW THEY HAD A CLASS ACTION LAWSUIT IN FLORIDA WITH NISSAN MELTING DASHBOARDS IN 2008. I GUESS THIS COULD ALSO BE A SAFETY ISSUE SINCE THE DASH IS STICKY AND HOT AND IF A CHILD WERE TO TOUCH IT THEY COULD POSSIBLY GET BURNED NOT TO MENTION THE MESS. INFINITI CONSUMER AFFAIRS SAID THEY WOULD NOT REMEDY EITHER ISSUE. WHAT A QUALITY PRODUCT......I WILL NEVER BUY ANOTHER NISSAN/INFINITI VEHICLE AND HAVE OWNED 5.
Mileage: 23,000
CLUTCH MASTER AND SLAVE CYLINDER ALONG WITH THE CLUTCH ITSELF FAILED. CLUTCH WAS FULLY DEPRESSED ON THE FLOOR OF THE VEHICLE.
Mileage: 31,000