18
Complaints
8
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Vehicle Speed Control Complaints

Showing 18 of 18
Mar 7, 2019 71,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37. ON TWO SEPARATE OCCASIONS, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 71,000.

Mar 7, 2019 71,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37. ON TWO SEPARATE OCCASIONS, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 71,000.

Sep 19, 2017 50,000 mi

I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.

Sep 19, 2017 50,000 mi

I WAS DRIVING DOWN THE FREEWAY AND BECAUSE OF TRAFFIC, I HAD TO COME TO STOP. I PUSH IN THE CLUTCH TO TRY AND TAKE THE CAR OUT OF GEAR AND THE CLUTCH PEDAL IS SOFT AND GOES TO THE FLOOR. THIS RESULTS IN A LONGER STOPPING DISTANCE AND I ALMOST HIT THE CAR IN FRONT OF ME. SINCE I COULDN'T TAKE THE CAR OUT OF GEAR, THE CAR DIES AS I COME TO A STOP. THE TRAFFIC BEGINS TO MOVE AGAIN AND I ATTEMPT TO START THE CAR. THE CAR LURCHES FROM THE STARTER AND THE CAR STILL IN GEAR. THE CAR DOES NOT START, BUT I AM ABLE TO GET THE CAR OUT OF GEAR AND MAKE IT A HALFWAY ONTO THE LEFT SHOULDER. FROM HERE I AM ABLE TO START THE ENGINE BUT STILL CAN'T GET THE CAR IN GEAR AS CARS START MOVING QUICKLY PAST. PUMPING THE CLUTCH PEDAL DOES NOTHING TO BUILD PRESSURE, BUT AFTER REVVING THE ENGINE SLIGHTLY, IT SEEMS TO BUILD A BIT OF PRESSURE AND I AM THEN ABLE TO GET THE CAR IN GEAR AND VERY UNSAFELY (MAX IS ONLY 20MPH IN FIRST GEAR) MAKE IT TO THE RIGHT LANE TO EXIT THE FREEWAY. I CRAWL UNDER THE CAR AND FIND LEAKING CLUTCH FLUID THAT APPEARS TO BE COMING FROM INSIDE THE BELL HOUSING. THE CAR ONLY HAS 50K MILES AND IS ONLY 6 YEARS OLD. I PUT MYSELF AND MY FAMILY AT RISK THAT DAY AND FEEL LIKE THE FAILURE IN THE CLUTCH HYDRAULIC SYSTEM IS FLAWED AND IS A HUGE SAFELY CONCERN.

Jul 13, 2017 Crash 16,000 mi

TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS *CN

Jul 13, 2017 Crash 16,000 mi

TL* THE CONTACT OWNED A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT DROVE AT A LOW SPEED IN A SHOPPING CENTER PARKING LOT. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A STORE WALL. THE CONTACT SUSTAINED INJURIES TO THE BACK, NOSE, RIBS, AND NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. ...UPDATED 08/02/17 *BF UPDATED 10/20/2017*JS *CN

Jan 6, 2014 Crash 40,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A GARAGE WALL. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000.

Jan 6, 2014 Crash 40,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A GARAGE WALL. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000.

May 15, 2012 Crash 20,000 mi

MY INFINITI G37 YR 2011 HAD AN EXPERIENCE WITH UNINTENDED ACCELERATION IN THE PARKING LOT, WHEN I WAS DRIVING ABOUT 5 MPH AND ABOUT TO STOP MY CAR. *JS

May 15, 2012 Crash 20,000 mi

MY INFINITI G37 YR 2011 HAD AN EXPERIENCE WITH UNINTENDED ACCELERATION IN THE PARKING LOT, WHEN I WAS DRIVING ABOUT 5 MPH AND ABOUT TO STOP MY CAR. *JS

Mar 8, 2012 2,000 mi

TL* THE CONTACT OWNS A 2011 INFINITY G37 X . THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO HESITATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR. THE CONTACT HAD TO USE EXTREME PRESSURE TO GET THE ACCELERATOR PEDAL TO RESPOND. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A REMEDY IN THE WORKS FOR THE FAILURE BUT WAS NOT YET AVAILABLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,100.

Mar 8, 2012 2,000 mi

TL* THE CONTACT OWNS A 2011 INFINITY G37 X . THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO HESITATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR. THE CONTACT HAD TO USE EXTREME PRESSURE TO GET THE ACCELERATOR PEDAL TO RESPOND. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A REMEDY IN THE WORKS FOR THE FAILURE BUT WAS NOT YET AVAILABLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,100.

Mar 7, 2012 3,055 mi

WHILE PULLING INTO A PARKING PLACE IN A SHOPPING CENTER, WITH MY RIGHT FOOT ON THE BRAKE AND THE CAR STOPPED, THE MOTOR RACED AND THE BACK TIRES SPUN AT HIGH SPEED, I TURNED THE CAR OFF AND HAD IT TOWED TO THE DEALER WHERE IT IS NOW. THIS IS THE SECOND TIME THIS HAS HAPPENED, I DROVE THE CAR AFTER THE FIRST EVENT BECAUSE I WAS NOT SURE WHAT HAPPENED. I BELIEVE THIS IS VERY DANGEROUS. I FIND ONLINE THIS HAS HAPPENED TO OTHER INFINITY OWNERS. *TR

Mar 7, 2012 3,055 mi

WHILE PULLING INTO A PARKING PLACE IN A SHOPPING CENTER, WITH MY RIGHT FOOT ON THE BRAKE AND THE CAR STOPPED, THE MOTOR RACED AND THE BACK TIRES SPUN AT HIGH SPEED, I TURNED THE CAR OFF AND HAD IT TOWED TO THE DEALER WHERE IT IS NOW. THIS IS THE SECOND TIME THIS HAS HAPPENED, I DROVE THE CAR AFTER THE FIRST EVENT BECAUSE I WAS NOT SURE WHAT HAPPENED. I BELIEVE THIS IS VERY DANGEROUS. I FIND ONLINE THIS HAS HAPPENED TO OTHER INFINITY OWNERS. *TR

Jan 5, 2012 1,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37SX COUPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPROACHED A STOP SIGNAL, ENGAGED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD WITH AN INCREASE IN THE RPMS. THE IDENTICAL FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SIX OCCASIONS REGARDING THE UNINTENDED ACCELERATION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR DETECT A TROUBLE CODE DURING THE DIAGNOSTIC TEST; HOWEVER, THE ELECTRONIC MODULE WAS REPROGRAMMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Jan 5, 2012 1,000 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37SX COUPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPROACHED A STOP SIGNAL, ENGAGED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD WITH AN INCREASE IN THE RPMS. THE IDENTICAL FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SIX OCCASIONS REGARDING THE UNINTENDED ACCELERATION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE OR DETECT A TROUBLE CODE DURING THE DIAGNOSTIC TEST; HOWEVER, THE ELECTRONIC MODULE WAS REPROGRAMMED. THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Sep 16, 2011 Crash 750 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37 COUPE. THE CONTACT STATED THAT AT 2 MPH, HE WAS ATTEMPTING TO PARK THE VEHICLE IN A RESIDENTIAL GARAGE WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED. THE FRONT BUMPER WAS SLIGHTLY DAMAGED BUT THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONTACTED THE MANUFACTURER AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE TWICE PRIOR TO THE CRASH. THE DEALER ALSO INSPECTED THE VEHICLE BUT COULD FIND NO FAILURES. THE FAILURE MILEAGE WAS 750.

Sep 16, 2011 Crash 750 mi

TL* THE CONTACT OWNS A 2011 INFINITI G37 COUPE. THE CONTACT STATED THAT AT 2 MPH, HE WAS ATTEMPTING TO PARK THE VEHICLE IN A RESIDENTIAL GARAGE WHEN THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED. THE FRONT BUMPER WAS SLIGHTLY DAMAGED BUT THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONTACTED THE MANUFACTURER AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THERE WERE NO FAILURES FOUND WITHIN THE VEHICLE. THE CONTACT STATED THAT HE HAD EXPERIENCED THE FAILURE TWICE PRIOR TO THE CRASH. THE DEALER ALSO INSPECTED THE VEHICLE BUT COULD FIND NO FAILURES. THE FAILURE MILEAGE WAS 750.