2002 INFINITI I35 Suspension Problems

THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT AFTER TAKING HIS VEHICLE TO AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V146000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INADVERTENTLY DOWNSHIFT WITH THE SERVICE ENGINE SOON MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 02V043000 (VEHICLE SPEED CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO LINKED THE SERVICE ENGINE SOON TO NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO CERRITOS NISSAN (18707 STUDEBAKER RD, CERRITOS, CA 90703) WHERE HE WAS INFORMED THE VIN WAS NOT INCLUDED IN THE RECALLS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 223,000.

Mileage: 223,000

I WAS TRAVELING APPROX. 70 MPH ON THE INTERSTATE AND THE VEHICLE "JERKED", LOST POWER AND RE-ACCELERATED WITHOUT LOSING POWER. THE TCS OFF/SLIP AND SERVICE ENGINE SOON LIGHTS ALL CAME ON SIMULTANEOUSLY. I STOPPED BY THE STORE AND HAD DIFFICULTY STARTING THE CAR. I IMMEDIATELY DROVE TO ADVANCE AUTO PARTS TO HAVE IT "DIAGNOSED" BECAUSE IT WAS RIGHT ACROSS THE STREET. IT WAS DIAGNOSED AS A "CAM SHAFT POSITION SENSOR". OUR MECHANIC RECOMMENDED WE CONTACT INFINITI BECAUSE THERE WAS A RECALL FOR THIS SAME ISSUE (03V455000). I CONTACTED TAYLOR INFINITI IN AUGUSTA, GA AND WAS TOLD BY THE SERVICE MANAGER, CHANDRA, THAT THE RECALL CAMPAIGN HAD ENDED. SHE ALSO KNEW NOTHING ABOUT THE AIRBAG RECALL CAMPAIGN (13V136000), AND THERE WAS NOTHING MORE SHE COULD DO TO HELP ME. WITHIN A COUPLE OF DAYS, THE CAR BEGAN SHUTTING OFF WHILE IN OPERATION (WHILE SLOWING DOWN, STOPPED AT RED LIGHTS, IN THE MIDDLE OF INTERSECTIONS, ETC.). I HAVE NOT DRIVEN THE VEHICLE IN 3 WEEKS, AS IT IS OBVIOUSLY NOT SAFE TO DRIVE. I HAVE CHECKED SEVERAL ONLINE INFINITI OWNER FORUMS, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHO ARE HAVING THIS SAME PROBLEM. I WASN'T AWARE THAT SAFETY RECALLS HAD AN "END" DATE. I CALLED TAYLOR INFINITI BACK AND WAS TOLD MY VIN WASN'T INCLUDED IN ANY OF THE CAMPAIGNS. I FEEL STRONGLY THAT THE RECALL FOR THIS ISSUE SHOULD BE RE-OPENED AND INCLUDE A WIDER RANGE OF VIN NUMBERS, IF NOT TO INCLUDE ALL '02 I35S. I AM TERRIBLY FRUSTRATED BECAUSE I DON'T FEEL AS IF I SHOULD HAVE TO PAY HUNDREDS OF DOLLARS FOR REPAIRS THAT ARE OBVIOUSLY RELATED TO THIS ISSUE. COINCIDENTALLY, WE ALSO REPLACED THE LOWER CONTROL ARM ON MY CAR IN DECEMBER OF 2012 AT AN OUT-OF-POCKET COST OF OVER $800, WHEN THIS ISSUE WAS ALSO THE SUBJECT OF A RECALL CAMPAIGN (02V146000), WHICH THEY ALSO SAID MY VIN WAS NOT INCLUDED IN. I WAS TOLD THE CAR "IS AN '02, AND THESE ISSUES ARE SURE TO ARISE". *JS

Mileage: 156,000

I HAVE HAD TWO TRANSMISSIONS IN THIS 2002 INFINITI I35 AND NOW MAY HAVE TO HAVE THE THIRD. SUMMER OF 2011 I EXPERIENCED INTERMITTENT ISSUES WITH THE ENGINE RACING AND THE TRANSMISSION APPARENTLY DISENGAGING, WITH NO POWER TO THE WHEELS. FIRST TIME I TOOK IT TO THE DEALER THEY COULDN'T DETECT ANY PROBLEMS AS THERE WAS NO SERVICE ENGINE SOON WARNING ON THE DASH BOARD SO THEIR COMPUTER COULDN'T DETECT A PROBLEM. HAPPENED AGAIN AND THE TECHNICIAN TOLD ME NOT TO TURN THE IGNITION OFF WHEN I GOT TO THE SHOP BUT TO LET THE ENGINE KEEP RUNNING. HE DROVE THE CAR BACK TO THE SHOP AND HOOKED IT UP TO THE COMPUTER. THE PROBLEM WAS DIAGNOSED AS THE TORQUE CONVERTER CLUTCH FUNCTION CODE ALONG WITH P0720 AND P1574, CHECK ENGINE LIGHT CONCER ' IP006, (FAILING), AND I WAS TOLD I HAD TO HAVE BOTH A TORQUE CONVERTER AND A TRANSMISSION. THE PRICE FOR A NEW ONE WAS TOO HIGH AND I OPTED FOR A USED TORQUE CONVERTER/TRANSMISSION AND NOW, 5/2/2012, LESS THAN A YEAR LATER I AM HAVING THE SAME PROBLEM AS BEFORE. SEVERAL TIMES THIS LOSS OF POWER TO THE WHEELS HAS HAPPENED WHEN PULLING INTO TRAFFIC AND IS EXTREMELY DANGEROUS. ANOTHER ISSUE IS THE SUSPENSION AND STEERING. I HAVE HAD TO REPLACE THE STRUTS BECAUSE THE FRONT END WOULD VIBRATE VEER LEFT AND RIGHT AND LOSE SOME CONTROL OVER THE STEERING WHEN DRIVING OVER ROUGH PAVEMENT. EVEN AFTER STRUT REPLACEMENT THE ISSUE STILL PERSISTS. AUGUST OF 2011 AROUND THE SAME TIME TRANSMISSION WAS REPLACED I HAD TO REPLACE THE RADIATOR WHICH BURST AT A SEAM. IT WAS REPLACED BEFORE THE TRANSMISSION AND AT A DIFFERENT SHOP, AND NOT AT THE DEALER'S SHOP. *JS

Mileage: 99,455

THE VEHICLE EXPERIENCED THE FOLLOWING:THE ENGINE SHAKED, AND WAS NOISY, FRONT END SHAKED AND PULLED, THE DOOR LOCKED BY ITSELF WHEN IT WAS SLAMMED, THE ACCELERATION PEDAL DID NOTHING WHEN DRIVEN IN HIGH SPEEDS, THE CLOCK KNOB WAS INOPERATIVE, FRONT DASH HAD ELECTRICAL PROBLEMS, GAS MILEAGE WAS ABNORMAL, CD PLAYER WAS INOPERATIVE, AND THERE WAS A RATTLE NOISE INSIDE OF THE VEHICLE. THE CONSUMER HAD LOSS CONTROL OF THE VEHICLE DUE TO THE FRONT END PROBLEMS, THERE WAS EXCESSIVE PLAY, WHEN GOING OVER BUMPS, THE DEALER STATED THE VEHICLE WAS NORMAL. SCC *JB

VEHICLE HAS NO SHOCK ABSORBENCY POWER. DEALER WAS CONTACTED AND STATED THAT THERE IS A PROBLEM BUT THERE IS NOTHING THEY CAN DO. PH

VEHICLE HAS NO SHOCK ABSORBENCY POWER. DEALER WAS CONTACTED AND STATED THAT THERE IS A PROBLEM BUT THERE IS NOTHING THEY CAN DO. PH

I HAVE AN INFINITI I35 THAT HAS A VIBRATION PROBLEM. INFINITI HAS ATTEMPTED TO FIX THIS 5 TIMES OVER THE LAST YEAR. I HAD THE SAME PROBLEM IN AN I30 THAT I RECEIVED AS A LOANER CAR FROM MY DELAERSHIP. I'VE ALSO BEEN TOLD BY A FRIEND THAT HE HEARD OF A PERSON WITH THE SAME PROBLEM. DURING A CONVERSATION WITH INFINITI CONSUMER AFFAIRS I WAS TOLD THAT THIS WAS A KNOWN ISSUE AND THAT IT IS DEALT WITH ON A CASE BY CASE BASIS. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE KNEW THIS WAS A PROBLEM ALSO.

WHEN PRESSING GAS PEDAL, FRONT END PULLS DANGEROUSLY & POWERFULLY TO RIGH OR LEFT, STEERING WHEEL IS VERY SENSITIVE, FRONT END SHAKE, VIBRATE, STEPPING (TAPPIN) WOBBLEIING, ENGINE SHAKES, MISS OUT, HEAD REST MOVE UP WITH OUT CONTROL WHILE DRIVING. *AK

FRONT END PULLS DANGEROUSLY & POWERFUL TO ONE SIDE OR ANOTHER, FRONT END PLAY FREELY AND UNCONTROLLABLE. DOOR LOCKS AUTOMATICALLY WITH MY KEYS IN CAR, FRONT DASH ELECTRICAL JUMPS AROUND, WHEN I PRESS THE GAS PEDAL NOTHING HAPPENS. *AK ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****760753

Mileage: 100

WHEN PRESSING GFAS PEDAL FRONT END PULLS STRONGLY AND DAGEROUSLY TO ONE SIDE OR ANOTHER. FRONT END PALYS FREELY, SHAES, VIBRATE, WOBLE AND STEPS WITH A VERY ROUGH AND UNCONTROLABLE DRIVE. BRAKES IN SPEED HIGHER THAT 30 DOESN'T STOP CAR. SOMETIMES WHEN I PREES GAS PEDAL NOTHING HAPPEN AND CAR DIE ON ME. *AK

THIS VEHICLE DANGEROUSLY PULLS TO ONE SIDE OR THE OTHER WHEN PRESSING THE GAS PEDAL, THERE IS FRONT END PLAY ESPECIALLY ON BUMPY ROADS AND UNEVEN ROADS AND NOISE COMING FROM THE FRONT OF VEHICLE.*JG ALSO CONSUMER LOSES CONTROL OF VEHICLE DUE TO VEHICLE PULLING TO EITHER SIDE, THE CLOCK KNOB DOES NOT WORK, THERE IS AN ELECTRICAL PROBLEM IN THE DASH, CD PLAYER DOES NOT WORK, RATTLING NOISE INSIDE OF THE VEHICLE, AND VEHICLE GIVES AN AVERAGE 17MILES ON HIGHEAY PER GALLON, HOWEVER THE DEALER ADVERTISES 20-28 MILES PER GALLON, ALSO THE IF THE DOOR IS SLAMMED THE DOORS WILL LOCK AUTOMATICALLY.*JB

THIS VEHICLE DANGEROUSLY PULLS TO ONE SIDE OR THE OTHER WHEN PRESSING THE GAS PEDAL, ESPECIALLY DURING RAIN OR ON TURNS WHERE CONSUMER LOSES CONTROL. *JG

VEHICLE WILL PULL TO EITHER RIGHT OR LEFT WHEN DRIVING AT ANY SPEED. VEHICLE BECOMES MORE DIFFICULT TO CONTROL. DEALER SAID ALL FRONT WHEEL DRIVES PULL TO ONE SIDE OR ANOTHER LIKE THAT. *AK CONSUMER STATES VEHICLE IS EXPERIENCING FRONT END SHAKING, RATTLING, STEPPING, AND VIBRATING, STEERING WHEEL PULLS AND MAKING NOISE WHILE ACCELERATING AND MAKING U-TURNS, RIGHT SIDE TIRE STEPPING AND VIBRATING, SEAT MEMORY BUTTONS INOPERATIVE, DASH DISPLAY CHANGES BY ITSELF FROM DTE TO MPG AND COMPUTER DISPLAYS 80 MILES TO GO WHEN THE TANK IS EMPTY, ENGINE SHAKES AND VIBRATES DURING A COLD START, VEHICLE IDLES ROUGH WHEN COLD AND IS STILL PRESENT AFTER VEHICLE IS WARMED UP, VIBRATION/RATTLING NOISE FROM WINDOWS AT FREEWAY SPEED AND NO LONGER RAISE UP WHEN DEPRESSING REMOTE BUTTON, VEHICLE HESITATES WHEN PUSHING ON GAS PEDAL, AND WHEN IN REVERSE, THE GEAR SHAKES. *YD