This Problem Across All Years
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS IS MY 2ND NHTSA COMPLAINT (FIRST #10510406). I HAVE VIDEOS DOCUMENTING PROBLEM, TO WHICH INIFINITI'S RESPONSE WAS (PRIOR TO MOST RECENT OFFICIAL RECALL IN 04/2014) "WE ARE NOT SITTING IN THE SEAT PROPERLY". I WAS THRILLED TO HEAR ABOUT THE 2014 RECALL THINKING "FINALLY!", BUT I HAVE HAD IT APPLIED TO MY VEHICLE, TWICE NOW, AND I STILL HAVE THE SAME ISSUE OF THE LIGHT COMING ON AT TIMES. IT HAS BEEN WITH ADULTS WEIGHING 115-130LBS AND AS I WATCH THE INFINITI VIDEO (HTTP://WWW.YOUTUBE.COM/WATCH?V=OY1QVNAMXSS&SNS=EM) I SEE THEY ARE SAYING IT TURNS OFF FOR THE SAFETY OF SMALL 'ADULT' PASSENGERS. I WISH THEY WOULD DEFINE "SMALL" IN POUNDS; IF 120 DOESN'T QUALIFY, THEY SHOULD HAVE NEVER SOLD ME THE CAR SINCE I'M CONSTANTLY AT RISK IN MY OWN SEAT! AIRBAGS ARE NOT NEW TECH. THEY NEED TO GUT WHATEVER NEW TECH THEY TRIED AND GO BACK TO A KNOWN ENTITY. I COULD LIVE (NO PUN INTENDED - BUT IRONIC) WITH IT BEING FLAKY AND TURNING OFF BECAUSE A PASSENGER MOVES AROUND IN THEIR SEAT - IF IT WOULD ONLY TURN BACK ON WHEN THEY WERE SITTING PROPERLY AGAIN! BUT, 1) MY PASSENGERS ARE SITTING PROPERLY TO BEGIN WITH, AND 2) WHEN THEY TRY AND LIFT OFF THE SEAT AND BACK DOWN AGAIN IN HOPES OF TURNING THE AIRBAG BACK ON, IT DOES NOT HELP. ONLY STOPPING THE CAR RESOLVES THE ISSUE. THIS IS HIGHLY PROBLEMATIC BECAUSE IT HAPPENS WHILE GOING DOWN THE HIGHWAY AND THERE'S NO WAY TO RESET IT SHORT OF STOPPING THE CAR OR WAITING IT OUT. ANYONE WHO SITS IN MY FRONT PASSENGER SEAT KNOWS THEY ARE BEING USED AS A TEST DUMMY AND TO SIT PROPERLY BECAUSE I WARN THEM THIS AIRBAG ISSUE CAN HAPPEN. IT'S PREPOSTEROUS. I'VE OWNED AUDI, LEXUS, TOYOTA, MAZDA, HONDA, AND BMW AND NEVER HAD AN AIRBAG ISSUE LIKE THIS. INFINITI IS COVERING UP A DEFECTIVE SYSTEM THAT NEEDS TO BE COMPLETELY REPLACED. I HOPE SOMEONE STARTS A CLASS ACTION SUIT AGAINST THEM SINCE THEY CLEARLY DON'T VALUE ANY OF OUR LIVES. *TR
THIS IS MY 2ND NHTSA COMPLAINT (FIRST #10510406). I HAVE VIDEOS DOCUMENTING PROBLEM, TO WHICH INIFINITI'S RESPONSE WAS (PRIOR TO MOST RECENT OFFICIAL RECALL IN 04/2014) "WE ARE NOT SITTING IN THE SEAT PROPERLY". I WAS THRILLED TO HEAR ABOUT THE 2014 RECALL THINKING "FINALLY!", BUT I HAVE HAD IT APPLIED TO MY VEHICLE, TWICE NOW, AND I STILL HAVE THE SAME ISSUE OF THE LIGHT COMING ON AT TIMES. IT HAS BEEN WITH ADULTS WEIGHING 115-130LBS AND AS I WATCH THE INFINITI VIDEO (HTTP://WWW.YOUTUBE.COM/WATCH?V=OY1QVNAMXSS&SNS=EM) I SEE THEY ARE SAYING IT TURNS OFF FOR THE SAFETY OF SMALL 'ADULT' PASSENGERS. I WISH THEY WOULD DEFINE "SMALL" IN POUNDS; IF 120 DOESN'T QUALIFY, THEY SHOULD HAVE NEVER SOLD ME THE CAR SINCE I'M CONSTANTLY AT RISK IN MY OWN SEAT! AIRBAGS ARE NOT NEW TECH. THEY NEED TO GUT WHATEVER NEW TECH THEY TRIED AND GO BACK TO A KNOWN ENTITY. I COULD LIVE (NO PUN INTENDED - BUT IRONIC) WITH IT BEING FLAKY AND TURNING OFF BECAUSE A PASSENGER MOVES AROUND IN THEIR SEAT - IF IT WOULD ONLY TURN BACK ON WHEN THEY WERE SITTING PROPERLY AGAIN! BUT, 1) MY PASSENGERS ARE SITTING PROPERLY TO BEGIN WITH, AND 2) WHEN THEY TRY AND LIFT OFF THE SEAT AND BACK DOWN AGAIN IN HOPES OF TURNING THE AIRBAG BACK ON, IT DOES NOT HELP. ONLY STOPPING THE CAR RESOLVES THE ISSUE. THIS IS HIGHLY PROBLEMATIC BECAUSE IT HAPPENS WHILE GOING DOWN THE HIGHWAY AND THERE'S NO WAY TO RESET IT SHORT OF STOPPING THE CAR OR WAITING IT OUT. ANYONE WHO SITS IN MY FRONT PASSENGER SEAT KNOWS THEY ARE BEING USED AS A TEST DUMMY AND TO SIT PROPERLY BECAUSE I WARN THEM THIS AIRBAG ISSUE CAN HAPPEN. IT'S PREPOSTEROUS. I'VE OWNED AUDI, LEXUS, TOYOTA, MAZDA, HONDA, AND BMW AND NEVER HAD AN AIRBAG ISSUE LIKE THIS. INFINITI IS COVERING UP A DEFECTIVE SYSTEM THAT NEEDS TO BE COMPLETELY REPLACED. I HOPE SOMEONE STARTS A CLASS ACTION SUIT AGAINST THEM SINCE THEY CLEARLY DON'T VALUE ANY OF OUR LIVES. *TR
WITH WIFE SITTING CORRECTLY IN FRONT PASSENGER SEAT "PASSENGER AIRBAG OFF" SENSOR LIGHTS UP. HAVE TAKEN IT IN NUMEROUS TIMES AND TOLD THEY CANNOT FIND INCIDENT IN LOGS. FINALLY INFINITI SENT AN ENGINEER DOWN TO LOOK INTO ISSUE. WAS ISSUED A LOANER JX35 AND HAD NO ISSUES. SEEING THAT THERE WERE NO ISSUES IN LOANER JX35 SEAT THEY REMOVED THE RAILS AND SENSORS FROM THE LOANER JX35 AND INSTALLED THEM INTO THE SEAT OF MY JX35. RECEIVED MY JX35 BACK AND THE FIRST TIME MY WIFE SAT IN THE SEAT WITH REPLACED RAILS AND SENSORS FROM A KNOWN WORKING JX35 (THE LOANER I DROVE FOR A WEEK) THE "PASSENGER AIRBAG OFF" LIGHT CAME ON AGAIN. WE DROVE TO THE DEALERSHIP/SERVICE AND THE SERVICE MANAGER WITNESSED MY WIFE SITTING CORRECTLY IN THE FRONT PASSENGER SEAT AND THE "PASSENGER AIRBAG OFF" LIGHT ILLUMINATED. WE WERE GIVEN ANOTHER LOANER JX35 AND TOLD THAT THEY WOULD HAVE TO LOOK INTO IT MORE. WHILE DRIVING MY WIFE AROUND IN THIS LATEST JX35 I HAVE NOT HAD THE SAME ISSUE. I HAVE TAKEN MY JX35 IN NOW FOUR TIMES FOR THE SAME ISSUE. I HAVE BEEN LOANED THREE JX35'S AND AM NOT EXPERIENCING THE SAME ISSUE IN THEM WITH MY WIFE IN THE PASSENGER SEAT. THERE IS A KNOWN RECALL FOR THIS EXACT ISSUE BUT MY VEHICLE'S VIN CODE IS NOT LISTED AS BEING UNDER THE RECALL. KNOWING THAT PARTS FROM A KNOWN WORKING SEAT WERE USED IN MY VEHICLE AND THE ISSUE STILL PERSISTS I NO LONGER FEEL SAFE FOR MY WIFE OR ANY PASSENGER SITTING IN THE FRONT SEAT WITHOUT THE FEAR OF THE AIRBAG NOT DEPLOYING IN AN ACCIDENT. *TR
WITH WIFE SITTING CORRECTLY IN FRONT PASSENGER SEAT "PASSENGER AIRBAG OFF" SENSOR LIGHTS UP. HAVE TAKEN IT IN NUMEROUS TIMES AND TOLD THEY CANNOT FIND INCIDENT IN LOGS. FINALLY INFINITI SENT AN ENGINEER DOWN TO LOOK INTO ISSUE. WAS ISSUED A LOANER JX35 AND HAD NO ISSUES. SEEING THAT THERE WERE NO ISSUES IN LOANER JX35 SEAT THEY REMOVED THE RAILS AND SENSORS FROM THE LOANER JX35 AND INSTALLED THEM INTO THE SEAT OF MY JX35. RECEIVED MY JX35 BACK AND THE FIRST TIME MY WIFE SAT IN THE SEAT WITH REPLACED RAILS AND SENSORS FROM A KNOWN WORKING JX35 (THE LOANER I DROVE FOR A WEEK) THE "PASSENGER AIRBAG OFF" LIGHT CAME ON AGAIN. WE DROVE TO THE DEALERSHIP/SERVICE AND THE SERVICE MANAGER WITNESSED MY WIFE SITTING CORRECTLY IN THE FRONT PASSENGER SEAT AND THE "PASSENGER AIRBAG OFF" LIGHT ILLUMINATED. WE WERE GIVEN ANOTHER LOANER JX35 AND TOLD THAT THEY WOULD HAVE TO LOOK INTO IT MORE. WHILE DRIVING MY WIFE AROUND IN THIS LATEST JX35 I HAVE NOT HAD THE SAME ISSUE. I HAVE TAKEN MY JX35 IN NOW FOUR TIMES FOR THE SAME ISSUE. I HAVE BEEN LOANED THREE JX35'S AND AM NOT EXPERIENCING THE SAME ISSUE IN THEM WITH MY WIFE IN THE PASSENGER SEAT. THERE IS A KNOWN RECALL FOR THIS EXACT ISSUE BUT MY VEHICLE'S VIN CODE IS NOT LISTED AS BEING UNDER THE RECALL. KNOWING THAT PARTS FROM A KNOWN WORKING SEAT WERE USED IN MY VEHICLE AND THE ISSUE STILL PERSISTS I NO LONGER FEEL SAFE FOR MY WIFE OR ANY PASSENGER SITTING IN THE FRONT SEAT WITHOUT THE FEAR OF THE AIRBAG NOT DEPLOYING IN AN ACCIDENT. *TR
THE AIRBAG LIGHTS ARE SHOWING THAT THEY ARE NOT FUNCTIONING WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE HAVE A VIDEO OF ME (AN ADULT) SITTING IN THE CAR WITH THE AIRBAG LIGHTS SHOWING THEY ARE OFF. THERE IS AN OPEN RECALL FOR A SIMILAR ISSUE WITH THE SAME MAKE, MODEL AND YEAR OF MY CAR. I HAVE TAKEN THE CAR IN TO INFINITI (MISSION VIEJO, CA) MULTIPLE TIMES AND THEY SAY THEIR DIAGNOSTICS SHOW IT IS NOT A PROBLEM. A VIDEO OF ME IN THE SEAT WITH THE AIRBAGS LIGHTS SHOWING THEY ARE DISENGAGED SAYS OTHERWISE. INFINITI IS REFUSING TO DO THE REPAIR - THE CAR IS NOT EVEN ONE YEAR OLD! *TR
THE AIRBAG LIGHTS ARE SHOWING THAT THEY ARE NOT FUNCTIONING WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE HAVE A VIDEO OF ME (AN ADULT) SITTING IN THE CAR WITH THE AIRBAG LIGHTS SHOWING THEY ARE OFF. THERE IS AN OPEN RECALL FOR A SIMILAR ISSUE WITH THE SAME MAKE, MODEL AND YEAR OF MY CAR. I HAVE TAKEN THE CAR IN TO INFINITI (MISSION VIEJO, CA) MULTIPLE TIMES AND THEY SAY THEIR DIAGNOSTICS SHOW IT IS NOT A PROBLEM. A VIDEO OF ME IN THE SEAT WITH THE AIRBAGS LIGHTS SHOWING THEY ARE DISENGAGED SAYS OTHERWISE. INFINITI IS REFUSING TO DO THE REPAIR - THE CAR IS NOT EVEN ONE YEAR OLD! *TR