Compare to Other Years

Active Recalls (7)

16V244000 Apr 26, 2016 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, Q...

15V681000 Oct 20, 2015 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 veh...

15V033000 Jan 26, 2015 STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufa...

14V138000 Mar 25, 2014 ELECTRICAL SYSTEM:SOFTWARE

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 ...

13V445000 Oct 17, 2013 ELECTRICAL SYSTEM:SOFTWARE

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2...

13V069000 Mar 1, 2013 AIR BAGS

Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out o...

12V398000 Aug 14, 2012 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside...

Complaints

Showing 20 of 712
Jan 6, 2026 Structure

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally comprom...

Jan 6, 2026 Suspension

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally comprom...

Jan 6, 2026 Structure

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally comprom...

Jan 6, 2026 Suspension

The front and rear subframes of my 2013 Infiniti JX35 has experienced severe corrosion, perforation, and structural weakening, resulting in an unsafe driving condition. The corrosion is extensive enough to compromise suspension geometry, stability, and overall vehicle control. A structurally comprom...

Jan 5, 2026 Seats

My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is go...

Jan 5, 2026 Seats

My Infiniti driver's seat malfunctioned, crushed and pinned me, and ripped my hip out of socket when I was extracted. I'm being scheduled for surgery for a labral tear. Seat malfunctioned again in the Infiniti Roseville parking lot, and the Infiniti agent stated, on video, that the seat "motor is go...

Nov 26, 2025 Electrical System 172,000 mi

Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, ...

Nov 26, 2025 Electrical System 172,000 mi

Odometer Fraud. The contact purchased a 2013 Infiniti JX35. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. The vehicle was purchased on August 16, 2025, and the vehicle mileage was 172,000. On November 26, 2025, the vehicle was repossessed, ...

Nov 18, 2025 Power Train Crash

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

Nov 18, 2025 Power Train Crash

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

Nov 14, 2025 Power Train 147,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were...

Nov 14, 2025 Power Train 147,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle started vibrating violently. The vehicle resumed normal functionality, but the failure became a regular occurrence while accelerating. No warning lights were...

Jul 30, 2025 Power Train

My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting....

Jul 30, 2025 Power Train

My transmission has been going in and out while on the highway and main roads, jumps when taking off at lights and sounds like it’s not shifting gears causing a safety risk to me and my family and other on the road. I service my transmission fluid as recommend in the handbook and online reporting....

Apr 15, 2025 Power Train

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but...

Apr 15, 2025 Engine

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but...

Apr 15, 2025 Vehicle Speed Control

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but...

Apr 15, 2025 Power Train

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but...

Apr 15, 2025 Engine

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but...

Apr 15, 2025 Vehicle Speed Control

While driving on the freeway, the vehicle's driver assistance system suddenly became unavailable. Although the car was still able to move, the transmission would not shift gears. The engine RPMs rose unusually high — when applying pressure to the gas pedal, the RPMs could reach 4,000 to 5,000, but...

Jan 28, 2025 Structure 25,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to ho...

Jan 28, 2025 Structure 25,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the driver’s side sun visor was unintentionally lowering while driving at various speeds. The contact stated that the sun visor was obstructing his vision and had become a distraction while driving. The contact used a bungee cord to ho...

Dec 18, 2024 Unknown Or Other

The subframe on this car has severely deteriorated causing it to be unsafe to drive. Had 2 individual repair shops to inspect and they both shops said it is too dangerous to drive. This car was bought new and one family owned. The car has 130,000 miles and is in pristine shape. We have been driv...

Dec 18, 2024 Unknown Or Other

The subframe on this car has severely deteriorated causing it to be unsafe to drive. Had 2 individual repair shops to inspect and they both shops said it is too dangerous to drive. This car was bought new and one family owned. The car has 130,000 miles and is in pristine shape. We have been driv...

Nov 17, 2024 Structure

My entire chassis is rotting and I want to know if there is any way to file a complaint and have the dealer fix it.

Nov 17, 2024 Structure

My entire chassis is rotting and I want to know if there is any way to file a complaint and have the dealer fix it.

Feb 18, 2024 Power Train

I was stopped at a stop sign. When I tried to make my turn/proceed my vehicle putted through the turn. It wouldn’t go over 5 mph it seemed. Luckily I made it out of the way before the oncoming traffic got to me. I pulled over turned the car off and then back on & it worked good enough to get me ho...

Feb 18, 2024 Power Train

I was stopped at a stop sign. When I tried to make my turn/proceed my vehicle putted through the turn. It wouldn’t go over 5 mph it seemed. Luckily I made it out of the way before the oncoming traffic got to me. I pulled over turned the car off and then back on & it worked good enough to get me ho...

Feb 1, 2024 Power Train

Transmission was replaced twice and they are saying the transfer case is now faulty.

Feb 1, 2024 Power Train

Transmission was replaced twice and they are saying the transfer case is now faulty.

Jan 17, 2024 Power Train 190,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacte...

Jan 17, 2024 Power Train 190,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacte...

Nov 29, 2023 Air Bags

Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor...

Nov 29, 2023 Air Bags

Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor...

Nov 16, 2023 Vehicle Speed Control 161,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was d...

Nov 16, 2023 Power Train 161,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was d...

Nov 16, 2023 Service Brakes, Hydraulic 161,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was d...

Nov 16, 2023 Vehicle Speed Control 161,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was d...

Nov 16, 2023 Power Train 161,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was d...

Nov 16, 2023 Service Brakes, Hydraulic 161,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was d...

Oct 17, 2023 Power Train 156,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, whic...

Oct 17, 2023 Power Train 156,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, whic...

Oct 10, 2023 Engine 162,996 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the co...

Oct 10, 2023 Power Train 162,996 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the co...

Oct 10, 2023 Engine 162,996 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the co...

Oct 10, 2023 Power Train 162,996 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the co...

Sep 8, 2023 Power Train 146,000 mi

The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the ...

Sep 8, 2023 Traction Control System 146,000 mi

The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the ...

Sep 8, 2023 Power Train 146,000 mi

The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the ...

Sep 8, 2023 Traction Control System 146,000 mi

The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the ...

Jul 20, 2023 Power Train

The transmission failed without warning. The vehicle was perfectly fine. I've found articles recalling the JX 35 for transmission issues. The car is available for inspection. Our safety was put at risk when the vehicle would not accelerate as I was going through a main intersection while vehicles...

Jul 20, 2023 Power Train

The transmission failed without warning. The vehicle was perfectly fine. I've found articles recalling the JX 35 for transmission issues. The car is available for inspection. Our safety was put at risk when the vehicle would not accelerate as I was going through a main intersection while vehicles...

Jul 8, 2023 Service Brakes

Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fa...

Jul 8, 2023 Electrical System

Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fa...

Jul 8, 2023 Power Train

Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fa...

Jul 8, 2023 Service Brakes

Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fa...

Jul 8, 2023 Electrical System

Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fa...

Jul 8, 2023 Power Train

Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fa...

May 16, 2023 Power Train 120,320 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle was stalling. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be...

May 16, 2023 Power Train 120,320 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle was stalling. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be...

May 11, 2023 Steering

While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection...

May 11, 2023 Structure

While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection...

May 11, 2023 Steering

While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection...

May 11, 2023 Structure

While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection...

May 8, 2023 Unknown Or Other

My vehicle started jerking and would not gain speed while in traffic while I was dropping my children off at school. I took it an Infiniti dealer to learn that there is transmission failure.

May 8, 2023 Engine

My vehicle started jerking and would not gain speed while in traffic while I was dropping my children off at school. I took it an Infiniti dealer to learn that there is transmission failure.

May 8, 2023 Unknown Or Other

My vehicle started jerking and would not gain speed while in traffic while I was dropping my children off at school. I took it an Infiniti dealer to learn that there is transmission failure.

May 8, 2023 Engine

My vehicle started jerking and would not gain speed while in traffic while I was dropping my children off at school. I took it an Infiniti dealer to learn that there is transmission failure.

Feb 8, 2023 Suspension

The component is the rear subframe has rotted to the point of the trailing arms breaking free. This is a know problem with the same part on the Nissan pathfinder but for whatever reasons the recall was not extended to the infinity jx35

Feb 8, 2023 Suspension

The component is the rear subframe has rotted to the point of the trailing arms breaking free. This is a know problem with the same part on the Nissan pathfinder but for whatever reasons the recall was not extended to the infinity jx35

Jan 16, 2023 Unknown Or Other

When raining water leaks on floor both driver/passenger. Water leaks inside from underneath dashboard leaving feet/floor wet. The hood doesn’t open when released latch is stuck cannot open hood.

Jan 16, 2023 Unknown Or Other

When raining water leaks on floor both driver/passenger. Water leaks inside from underneath dashboard leaving feet/floor wet. The hood doesn’t open when released latch is stuck cannot open hood.

Jan 2, 2023 Exterior Lighting

Known issue by Infiniti. Front (driver's side) headlight main bulb shorted out. Condensation "traveled" in the the assembly, but did not vent out. Replacement bulbs do not resolve the issue. The first time it happened, it occurred in December 2017 and was replaced by Infinity of Lynnwood (that was a...

Jan 2, 2023 Exterior Lighting

Known issue by Infiniti. Front (driver's side) headlight main bulb shorted out. Condensation "traveled" in the the assembly, but did not vent out. Replacement bulbs do not resolve the issue. The first time it happened, it occurred in December 2017 and was replaced by Infinity of Lynnwood (that was a...

Jan 1, 2023 Suspension

Rear subframe cradle failed on new years day while family was in vehicle and attempted to stop at red light. Rear trailing arm mount was fully rotted and snapped off while braking for red light and fully occupied vehicle. Luckily the brake line wasn't pinched and we walked away. Purchased this vehic...

Jan 1, 2023 Suspension

Rear subframe cradle failed on new years day while family was in vehicle and attempted to stop at red light. Rear trailing arm mount was fully rotted and snapped off while braking for red light and fully occupied vehicle. Luckily the brake line wasn't pinched and we walked away. Purchased this vehic...

Nov 8, 2022 Suspension 150,000 mi

The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure p...

Nov 8, 2022 Structure 150,000 mi

The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure p...

Nov 8, 2022 Suspension 150,000 mi

The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure p...

Nov 8, 2022 Structure 150,000 mi

The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure p...

Nov 1, 2022 Power Train 103,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 20 MPH, the vehicle was jerking as the intelligent brake assist and blind spot intervention malfunction warning lights illuminated. The contact also stated that she was unable to drive at faster speeds because the ...

Nov 1, 2022 Power Train 103,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 20 MPH, the vehicle was jerking as the intelligent brake assist and blind spot intervention malfunction warning lights illuminated. The contact also stated that she was unable to drive at faster speeds because the ...

Aug 11, 2022 Power Train 135,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at 40 MPH, she felt the vehicle vibrate. The contact then attempted to accelerate however the vehicle failed to increase in speed. The vehicle was shut off and then restarted but the failure persisted. The contact was able to s...

Aug 11, 2022 Power Train 135,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at 40 MPH, she felt the vehicle vibrate. The contact then attempted to accelerate however the vehicle failed to increase in speed. The vehicle was shut off and then restarted but the failure persisted. The contact was able to s...

Jul 16, 2022 Power Train

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po...

Jul 16, 2022 Forward Collision Avoidance

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po...

Jul 16, 2022 Unknown Or Other

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po...

Jul 16, 2022 Power Train

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po...

Jul 16, 2022 Forward Collision Avoidance

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po...

Jul 16, 2022 Unknown Or Other

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po...

Jul 13, 2022 Power Train 46,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle hesitated and shuttered while in ECO-Mode while depressing the accelerator pedal. The contact also stated that there was no warning light illuminated. The manufacturer was notified of the failure b...

Jul 13, 2022 Power Train 46,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle hesitated and shuttered while in ECO-Mode while depressing the accelerator pedal. The contact also stated that there was no warning light illuminated. The manufacturer was notified of the failure b...

Jul 2, 2022 Electrical System

while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operatio...

Jul 2, 2022 Vehicle Speed Control

while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operatio...

Jul 2, 2022 Steering

while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operatio...

Jul 2, 2022 Electrical System

while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operatio...

Jul 2, 2022 Vehicle Speed Control

while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operatio...

Jul 2, 2022 Steering

while driving the vehicle randomly looses power to the engine and all electrical power goes off. The dash is completely without power. Engine will not accelerate and looses power steering like the engine is off. After a few moments all power is returned and engine comes back on to normal operatio...

Jun 6, 2022 Power Train

No warning lights etc prior to the issue. The vehicle slowed down and sped up on its own. The vehicle would randomly slow down when you were trying to speed up and speed up when you were trying to slow down. The vehicle would change out of gears. The vehicle changed gears in traffic - Transmiss...

Jun 6, 2022 Unknown Or Other

No warning lights etc prior to the issue. The vehicle slowed down and sped up on its own. The vehicle would randomly slow down when you were trying to speed up and speed up when you were trying to slow down. The vehicle would change out of gears. The vehicle changed gears in traffic - Transmiss...

Jun 6, 2022 Power Train

No warning lights etc prior to the issue. The vehicle slowed down and sped up on its own. The vehicle would randomly slow down when you were trying to speed up and speed up when you were trying to slow down. The vehicle would change out of gears. The vehicle changed gears in traffic - Transmiss...

Jun 6, 2022 Unknown Or Other

No warning lights etc prior to the issue. The vehicle slowed down and sped up on its own. The vehicle would randomly slow down when you were trying to speed up and speed up when you were trying to slow down. The vehicle would change out of gears. The vehicle changed gears in traffic - Transmiss...

Jun 4, 2022 Unknown Or Other

The car suddenly started jerking and stopped moving. After it was switched off and back on, it started to move again but the same issue happened again. After having the care towed to the dealership, I was informed that the transmission was bad an needed to be replaced. I had only ever taken the car...

Jun 4, 2022 Unknown Or Other

The car suddenly started jerking and stopped moving. After it was switched off and back on, it started to move again but the same issue happened again. After having the care towed to the dealership, I was informed that the transmission was bad an needed to be replaced. I had only ever taken the car...

May 23, 2022 Air Bags

The vehicle components OCS MODULES and Sensors are failed. They have been inspected by Bob Moore Dealer in OKC, OK and with their repair shop currently waiting for Recall Approval. There is a warning signal on dash board of Airbag displaying off when a passenger is sitting on front passenger side. I...

May 23, 2022 Unknown Or Other

The vehicle components OCS MODULES and Sensors are failed. They have been inspected by Bob Moore Dealer in OKC, OK and with their repair shop currently waiting for Recall Approval. There is a warning signal on dash board of Airbag displaying off when a passenger is sitting on front passenger side. I...

May 23, 2022 Air Bags

The vehicle components OCS MODULES and Sensors are failed. They have been inspected by Bob Moore Dealer in OKC, OK and with their repair shop currently waiting for Recall Approval. There is a warning signal on dash board of Airbag displaying off when a passenger is sitting on front passenger side. I...

May 23, 2022 Unknown Or Other

The vehicle components OCS MODULES and Sensors are failed. They have been inspected by Bob Moore Dealer in OKC, OK and with their repair shop currently waiting for Recall Approval. There is a warning signal on dash board of Airbag displaying off when a passenger is sitting on front passenger side. I...

May 3, 2022 Unknown Or Other

Transmission CVT just shudder, shakes. Feels like it’s not going to the right gear from full stop to going forward

May 3, 2022 Unknown Or Other

Transmission CVT just shudder, shakes. Feels like it’s not going to the right gear from full stop to going forward

Apr 14, 2022 Power Train

Been having transmission problems with this car. Saw the CVT transmission has had multiple issues with other Nissan car brands but mine was not included in any recalls. Safety is the car will not shift out of gear (dont know which) on the highway. What we been doing is parking for a hour or so and i...

Apr 14, 2022 Power Train

Been having transmission problems with this car. Saw the CVT transmission has had multiple issues with other Nissan car brands but mine was not included in any recalls. Safety is the car will not shift out of gear (dont know which) on the highway. What we been doing is parking for a hour or so and i...

Apr 8, 2022 Power Train 2,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 35 MPH, the transmission failed to operate as designed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not re...

Apr 8, 2022 Power Train 2,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 35 MPH, the transmission failed to operate as designed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The vehicle was not re...

Apr 7, 2022 Air Bags

Supplemental restraint system side control module has failed. I have got it checked to find out that this part is notorious for failing. It makes it so the airbags will not work in an accident. My airbag light was blinking and I took it in to get repaired only to find that the restraint system ...

Apr 7, 2022 Air Bags

Supplemental restraint system side control module has failed. I have got it checked to find out that this part is notorious for failing. It makes it so the airbags will not work in an accident. My airbag light was blinking and I took it in to get repaired only to find that the restraint system ...

Apr 5, 2022 Exterior Lighting

On three occasions the headlight assembly became unsealed allowing moisture to enter the sealed headlight assembly, thus short circuiting the HID bulb and ballast. This affected both the drivers and passenger headlight assembly the first time and just last week the driver's side light, again. We hav...

Apr 5, 2022 Exterior Lighting

On three occasions the headlight assembly became unsealed allowing moisture to enter the sealed headlight assembly, thus short circuiting the HID bulb and ballast. This affected both the drivers and passenger headlight assembly the first time and just last week the driver's side light, again. We hav...

Mar 29, 2022 Power Train 126,684 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at 58 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact then exited the highway and continued to drive at slower speeds. The contact stated that the vehicle started making a...

Mar 29, 2022 Power Train 126,684 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at 58 MPH, the vehicle started shuddering inadvertently. There were no warning lights illuminated. The contact then exited the highway and continued to drive at slower speeds. The contact stated that the vehicle started making a...

Mar 20, 2022 Air Bags

Airbag light just came on out of nowhere. Took to dealership and they stated they needed to replace the whole system. Calling it an airbag control unit internal failure. States it’s 2300 to fix. Makes no sense why it went out. I’m driving on it until the airbag recall is finished.

Mar 20, 2022 Air Bags

Airbag light just came on out of nowhere. Took to dealership and they stated they needed to replace the whole system. Calling it an airbag control unit internal failure. States it’s 2300 to fix. Makes no sense why it went out. I’m driving on it until the airbag recall is finished.

Mar 17, 2022 Power Train 114,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while turning. Additionally, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed with magnetic coupling failure. The dealer informed ...

Mar 17, 2022 Power Train 114,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds while turning. Additionally, the vehicle was shaking. The vehicle was taken to the dealer where it was diagnosed with magnetic coupling failure. The dealer informed ...

Mar 1, 2022 Suspension

2013 JX 35, rear subframe is cracked. With this vehicle only being in service approx 9yrs, i find it hard that a frame issue is even possible. This sounds like a manufacturer defect than anything else. Inspection at my local dealer found the issue when I brought it in from oil change. 3rd party serv...

Mar 1, 2022 Suspension

2013 JX 35, rear subframe is cracked. With this vehicle only being in service approx 9yrs, i find it hard that a frame issue is even possible. This sounds like a manufacturer defect than anything else. Inspection at my local dealer found the issue when I brought it in from oil change. 3rd party serv...

Feb 9, 2022 Power Train 90,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic and diagnosed with engine codes P0101 - Mass airflow sensor, P0456 - Small evaporation leak, and transmission codes P0868 - Se...

Feb 9, 2022 Power Train 90,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic and diagnosed with engine codes P0101 - Mass airflow sensor, P0456 - Small evaporation leak, and transmission codes P0868 - Se...

Jan 28, 2022 Engine

When I accelerate the car, its feels like the transmission shudders. Feels like I am driving over rubble. Don't know if this is what they call Gear slipping or transmission slipping. Happens in ECO and Standard mode, have not tried it in sport mode. [XXX] INFORMATION Redacted PURSUANT TO THE FREED...

Jan 28, 2022 Power Train

When I accelerate the car, its feels like the transmission shudders. Feels like I am driving over rubble. Don't know if this is what they call Gear slipping or transmission slipping. Happens in ECO and Standard mode, have not tried it in sport mode. [XXX] INFORMATION Redacted PURSUANT TO THE FREED...

Jan 28, 2022 Engine

When I accelerate the car, its feels like the transmission shudders. Feels like I am driving over rubble. Don't know if this is what they call Gear slipping or transmission slipping. Happens in ECO and Standard mode, have not tried it in sport mode. [XXX] INFORMATION Redacted PURSUANT TO THE FREED...

Jan 28, 2022 Power Train

When I accelerate the car, its feels like the transmission shudders. Feels like I am driving over rubble. Don't know if this is what they call Gear slipping or transmission slipping. Happens in ECO and Standard mode, have not tried it in sport mode. [XXX] INFORMATION Redacted PURSUANT TO THE FREED...

Jan 10, 2022 Air Bags

The vehicle was being driven on the freeway. I was driving in the carpool lane with a passenger going around 75-80mph. The road was a smooth paved road, there wasn't anything on the road for my car to hit or run over. Then all of a sudden the driver-side airbag curtain deployed, and my seatbelt tigh...

Jan 10, 2022 Seat Belts

The vehicle was being driven on the freeway. I was driving in the carpool lane with a passenger going around 75-80mph. The road was a smooth paved road, there wasn't anything on the road for my car to hit or run over. Then all of a sudden the driver-side airbag curtain deployed, and my seatbelt tigh...

Jan 10, 2022 Air Bags

The vehicle was being driven on the freeway. I was driving in the carpool lane with a passenger going around 75-80mph. The road was a smooth paved road, there wasn't anything on the road for my car to hit or run over. Then all of a sudden the driver-side airbag curtain deployed, and my seatbelt tigh...

Jan 10, 2022 Seat Belts

The vehicle was being driven on the freeway. I was driving in the carpool lane with a passenger going around 75-80mph. The road was a smooth paved road, there wasn't anything on the road for my car to hit or run over. Then all of a sudden the driver-side airbag curtain deployed, and my seatbelt tigh...

Jan 5, 2022 Air Bags

Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. An...

Jan 5, 2022 Electrical System

Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. An...

Jan 5, 2022 Air Bags

Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. An...

Jan 5, 2022 Electrical System

Airbag light flashing in dashboard; passenger front seat sensor not working- showing unoccupied when occupied with adult. VIN # not showing as part of recall, yet this is a known issue with the model/year. Interesting a common trend with certain VIN #s like mine shown on NHTSA complaints page. An...

Dec 28, 2021 Unknown Or Other

Like most of the issues everyone has been speaking to, we noticed that the transmission started to have a "shudder" looping at lower RPM/speeds. The vehicle had just over 106K miles on it luckily the vehicle had an extended warranty on it and the warranty covered the cost to replace it with a reman....

Dec 28, 2021 Unknown Or Other

Like most of the issues everyone has been speaking to, we noticed that the transmission started to have a "shudder" looping at lower RPM/speeds. The vehicle had just over 106K miles on it luckily the vehicle had an extended warranty on it and the warranty covered the cost to replace it with a reman....

Dec 3, 2021 Exterior Lighting

There are several complaints regarding the headlights that the headlights continue to get moisture in them and it requires a new headlight assembly. There were 16 cases regarding the JX35 model and several for the QX60 model that replaced it.

Dec 3, 2021 Electrical System

There are several complaints regarding the headlights that the headlights continue to get moisture in them and it requires a new headlight assembly. There were 16 cases regarding the JX35 model and several for the QX60 model that replaced it.

Dec 3, 2021 Exterior Lighting

There are several complaints regarding the headlights that the headlights continue to get moisture in them and it requires a new headlight assembly. There were 16 cases regarding the JX35 model and several for the QX60 model that replaced it.

Dec 3, 2021 Electrical System

There are several complaints regarding the headlights that the headlights continue to get moisture in them and it requires a new headlight assembly. There were 16 cases regarding the JX35 model and several for the QX60 model that replaced it.

Sep 23, 2021 Engine

The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti ...

Sep 23, 2021 Vehicle Speed Control

The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti ...

Sep 23, 2021 Unknown Or Other

The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti ...

Sep 23, 2021 Engine

The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti ...

Sep 23, 2021 Vehicle Speed Control

The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti ...

Sep 23, 2021 Unknown Or Other

The problem: Affected vehicles may exhibit a shudder or vibration while in gear. This may be due to a faulty continously variable automatic transmission, drivechain or valve body inside the transmission. Vehicles affected by this service campaign: 2013 Infiniti JX35 2014 Infiniti QX60 2015 Infiniti ...

Sep 22, 2021 Electrical System

When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and i...

Sep 22, 2021 Air Bags

When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and i...

Sep 22, 2021 Unknown Or Other

When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and i...

Sep 22, 2021 Electrical System

When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and i...

Sep 22, 2021 Air Bags

When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and i...

Sep 22, 2021 Unknown Or Other

When I purchased the car no warning lights or problems were wrong with it it drove fine. The same day I got it home which is an hour away, the check engine light came on so i called them back. I took car back to shop and told them the code said it was the converter they said that was not right and i...

Sep 10, 2021 Air Bags 80,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the passenger’s side air bag was recalled on the vehicle twice and the vehicle was repaired. The contact stated that the passenger’s side air bag sensor failed to detect a passenger seated in the seat. The manufacturer was made aware...

Sep 10, 2021 Air Bags 80,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated that the passenger’s side air bag was recalled on the vehicle twice and the vehicle was repaired. The contact stated that the passenger’s side air bag sensor failed to detect a passenger seated in the seat. The manufacturer was made aware...

Sep 9, 2021 Electrical System

Drivers headlights went out and there is condensation that has gathered in the headlight assembly.

Sep 9, 2021 Electrical System

Drivers headlights went out and there is condensation that has gathered in the headlight assembly.

Sep 5, 2021 Power Train

While traveling on highway it suddenly stopped accelerating and came to a complete stop even though the car was started the RPM wouldn’t go above 3000 and it wouldn’t move forward. Thankfully we are safe.

Sep 5, 2021 Power Train

While traveling on highway it suddenly stopped accelerating and came to a complete stop even though the car was started the RPM wouldn’t go above 3000 and it wouldn’t move forward. Thankfully we are safe.

Aug 28, 2021 Power Train

I was driving down the road when all of a sudden the car became sluggish in acceleration, especially from a stop. It got to a point when the car was not able to go faster than 35 mph. I have noticed it was dangerous to drive like this, especially with kids in the car.

Aug 28, 2021 Power Train

I was driving down the road when all of a sudden the car became sluggish in acceleration, especially from a stop. It got to a point when the car was not able to go faster than 35 mph. I have noticed it was dangerous to drive like this, especially with kids in the car.

Jul 26, 2021 Power Train

Transmission shudders when first acceleration

Jul 26, 2021 Power Train

Transmission shudders when first acceleration

Jun 16, 2021 Unknown Or Other

When I was driving on the highway the vehicle jerked and been to lose speed without warning. This was very scary. I'm in the vehicle with my family going the speed limit and all of the sudden the speed drops no matter how much you push the gas pedal. We could have lost our lives and lives of others....

Jun 16, 2021 Unknown Or Other

When I was driving on the highway the vehicle jerked and been to lose speed without warning. This was very scary. I'm in the vehicle with my family going the speed limit and all of the sudden the speed drops no matter how much you push the gas pedal. We could have lost our lives and lives of others....

May 24, 2021 Engine 130,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle inadvertently decelerated with the check engine warning light flashing on the instrument panel. The contact stated that she pulled over and waited for a few minutes before restarting the vehicle to...

May 24, 2021 Engine 130,000 mi

The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle inadvertently decelerated with the check engine warning light flashing on the instrument panel. The contact stated that she pulled over and waited for a few minutes before restarting the vehicle to...

May 10, 2021 Service Brakes 113,320 mi

WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LO...

May 10, 2021 Fuel/propulsion System 113,320 mi

WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LO...

May 10, 2021 Service Brakes 113,320 mi

WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LO...

May 10, 2021 Fuel/propulsion System 113,320 mi

WE DROVE TO FILL UP THE TANK. AFTER FILLING UNTIL IT STOPPED THE MILEAGE TO EMPTY DID NOT INCREASE. THE FUEL LEVEL THEN STAYED AT FULL AS WE DROVE TO RUN ERRANDS BUT THE MILEAGE TO EMPTY NEVER UPDATED AND ONLY SHOWED A DECREASE OF MILES. ADDITIONALLY, WHEN WE BREAK THE STOPPING DISTANCE IS REALLY LO...

Apr 24, 2021 Power Train 117,000 mi

I HAVE A 2013 INFINITI JX 35 THAT IS ON ITS 2ND TRANSMISSION AND EXPERIENCING SHUDDER PROBLEMS. THE DEALERSHIP STATED THAT IT WILL NEED TO BE REPLACED AGAIN IN ORDER FOR THE PROBLEM TO GO AWAY. THIS IS A SAFETY ISSUES AS THIS COULD CAUSE ACCIDENTS ON THE INTERSTATE. THIS TRUCK IS DANGEROUS.

Apr 24, 2021 Power Train 117,000 mi

I HAVE A 2013 INFINITI JX 35 THAT IS ON ITS 2ND TRANSMISSION AND EXPERIENCING SHUDDER PROBLEMS. THE DEALERSHIP STATED THAT IT WILL NEED TO BE REPLACED AGAIN IN ORDER FOR THE PROBLEM TO GO AWAY. THIS IS A SAFETY ISSUES AS THIS COULD CAUSE ACCIDENTS ON THE INTERSTATE. THIS TRUCK IS DANGEROUS.

Apr 19, 2021 Power Train 103,800 mi

WHILE IN DRIVE THE AUTOMATIC TRANSMISSION DOESN'T GO THRU THE SEQUENCE OF SHIFTS. IT DOESN'T GO PROPERLY INTO THE STANDARD FORWARD DRIVE MODE. IT STAYS IN THE LOWER GEARS.

Apr 19, 2021 Power Train 103,800 mi

WHILE IN DRIVE THE AUTOMATIC TRANSMISSION DOESN'T GO THRU THE SEQUENCE OF SHIFTS. IT DOESN'T GO PROPERLY INTO THE STANDARD FORWARD DRIVE MODE. IT STAYS IN THE LOWER GEARS.

Mar 26, 2021 Power Train 88,000 mi

WHILE ACCELERATING TO GO THROUGH A TRAFFIC LIGHT TURNING LEFT THE TRANSMISSION SHUTTERED SEVERAL TIMES CAUSING ME TO ALMOST NOT MAKE IT THROUGH THE LIGHT BEFORE A CAR WAS COMING THROUGH THE INTERSECTION. I WAS NEARLY HIT BY THAT VEHICLE WHILE MY 3 YEAR OLD DAUGHTER WAS IN THE CAR AS WELL. THIS SHUTT...

Mar 26, 2021 Exterior Lighting 112,000 mi

ON MARCH 7 DRIVER SIDE LIGHT WENT OUT WHILE DRIVING DOWN ROAD. HAD TO HAVE WHOLE UNIT REPLACED. NOW JUST 2 WEEKS LATER, ON THE WAY HOME TONIGHT, DRIVING AGAIN, THE PASSENGER SIDE WENT OUT. THIS SIDE WAS REPLACED FULLY BY INFINITI JUST 2 YEARS AGO BECAUSE IT WENT OUT WHILE DRIVING IN THE MOUNTAINS AN...

Mar 26, 2021 Power Train 88,000 mi

WHILE ACCELERATING TO GO THROUGH A TRAFFIC LIGHT TURNING LEFT THE TRANSMISSION SHUTTERED SEVERAL TIMES CAUSING ME TO ALMOST NOT MAKE IT THROUGH THE LIGHT BEFORE A CAR WAS COMING THROUGH THE INTERSECTION. I WAS NEARLY HIT BY THAT VEHICLE WHILE MY 3 YEAR OLD DAUGHTER WAS IN THE CAR AS WELL. THIS SHUTT...

Mar 26, 2021 Exterior Lighting 112,000 mi

ON MARCH 7 DRIVER SIDE LIGHT WENT OUT WHILE DRIVING DOWN ROAD. HAD TO HAVE WHOLE UNIT REPLACED. NOW JUST 2 WEEKS LATER, ON THE WAY HOME TONIGHT, DRIVING AGAIN, THE PASSENGER SIDE WENT OUT. THIS SIDE WAS REPLACED FULLY BY INFINITI JUST 2 YEARS AGO BECAUSE IT WENT OUT WHILE DRIVING IN THE MOUNTAINS AN...

Mar 23, 2021 Power Train

I WANT TO REPORT THAT MY VEHICLE I BOUGHT FROM A DEALER STARTS TO SHUDDER WHEN IS SHIFTING FROM FIRST SHIFT TO SECOND SHIFT AROUND 10-20 MPH. I FEEL UNSAFE BECAUSE I USE IT EVERYDAY AND CAN CAUSE A ACCIDENT IN THE DRIVEWAY. I KNOW A LOT OF PEOPLE HAVE THIS SAME PROBLEM I CAN ASSUME IT'S A FACTORY IS...

Mar 23, 2021 Power Train

I WANT TO REPORT THAT MY VEHICLE I BOUGHT FROM A DEALER STARTS TO SHUDDER WHEN IS SHIFTING FROM FIRST SHIFT TO SECOND SHIFT AROUND 10-20 MPH. I FEEL UNSAFE BECAUSE I USE IT EVERYDAY AND CAN CAUSE A ACCIDENT IN THE DRIVEWAY. I KNOW A LOT OF PEOPLE HAVE THIS SAME PROBLEM I CAN ASSUME IT'S A FACTORY IS...

Mar 13, 2021 Exterior Lighting 69,000 mi

BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME WHICH IS A SAFETY ISSUE! I DID NOT HAVE ANY LOW BEAM LIGHTS OR HIGHBEAM LIGHTS ON BOTH HEADLIGHTS. ONCE THE HEADLIGHTS WENT OUT I HAD NO WAY TO NAVIGATE THE VEHICLE. THE VEHICLE WAS IN MOTION AT NIGHT ON A CITY STREET.

Mar 13, 2021 Exterior Lighting 69,000 mi

BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME WHICH IS A SAFETY ISSUE! I DID NOT HAVE ANY LOW BEAM LIGHTS OR HIGHBEAM LIGHTS ON BOTH HEADLIGHTS. ONCE THE HEADLIGHTS WENT OUT I HAD NO WAY TO NAVIGATE THE VEHICLE. THE VEHICLE WAS IN MOTION AT NIGHT ON A CITY STREET.

Mar 11, 2021 Air Bags 115,000 mi

SRS LIGHT IS BLINKING AND DEALER IS UNABLE TO FIX THE ISSUE AND I AM NOT SURE WHETHER I AM SAFE IN CASE OF ACCIDENT OR WHAT ARE THE REPERCUSSIONS OF THIS BLINKING LIGHT

Mar 11, 2021 Seats 115,000 mi

SRS LIGHT IS BLINKING AND DEALER IS UNABLE TO FIX THE ISSUE AND I AM NOT SURE WHETHER I AM SAFE IN CASE OF ACCIDENT OR WHAT ARE THE REPERCUSSIONS OF THIS BLINKING LIGHT

Mar 11, 2021 Air Bags 115,000 mi

SRS LIGHT IS BLINKING AND DEALER IS UNABLE TO FIX THE ISSUE AND I AM NOT SURE WHETHER I AM SAFE IN CASE OF ACCIDENT OR WHAT ARE THE REPERCUSSIONS OF THIS BLINKING LIGHT

Mar 11, 2021 Seats 115,000 mi

SRS LIGHT IS BLINKING AND DEALER IS UNABLE TO FIX THE ISSUE AND I AM NOT SURE WHETHER I AM SAFE IN CASE OF ACCIDENT OR WHAT ARE THE REPERCUSSIONS OF THIS BLINKING LIGHT

Mar 4, 2021 Exterior Lighting 136,000 mi

ON MARCH 3, 2021, I WAS DRIVING HOME AT NIGHT WHEN MY HEADLIGHTS STOPPED WORKING UNEXPECTEDLY AND SUDDENLY. SOME ROADS HAVE NO OR INADEQUATE STREET LIGHTS AS WELL AS NO SHOULDER FOR PULLING OVER WHICH MAKES IT AT ONCE IMPOSSIBLE TO STOP DRIVING AND DANGEROUS TO CONTINUE DRIVING. THE LOCAL INFINIT...

Mar 4, 2021 Exterior Lighting 136,000 mi

ON MARCH 3, 2021, I WAS DRIVING HOME AT NIGHT WHEN MY HEADLIGHTS STOPPED WORKING UNEXPECTEDLY AND SUDDENLY. SOME ROADS HAVE NO OR INADEQUATE STREET LIGHTS AS WELL AS NO SHOULDER FOR PULLING OVER WHICH MAKES IT AT ONCE IMPOSSIBLE TO STOP DRIVING AND DANGEROUS TO CONTINUE DRIVING. THE LOCAL INFINIT...

Feb 14, 2021 Power Train 122,390 mi

ERRATIC (BOUNCING) IDLE, AND UNPREDICTABLE POWER SURGING. NONSTOP UPSHIFT AND DOWNSHIFT EVEN WHEN CRUISE CONTROL APPLIED AT CONSTANT SPEED. WAS DRIVING WITH MY 3 KIDS IN THE CAR WHEN ALL OF THE SUDDEN THE CAR FELT LIKE IT WENT INTO A HIGH GEAR AND LITTLE POWER SO I HIT THE GAS AND THE CAR FELT L...

Feb 14, 2021 Power Train 122,390 mi

ERRATIC (BOUNCING) IDLE, AND UNPREDICTABLE POWER SURGING. NONSTOP UPSHIFT AND DOWNSHIFT EVEN WHEN CRUISE CONTROL APPLIED AT CONSTANT SPEED. WAS DRIVING WITH MY 3 KIDS IN THE CAR WHEN ALL OF THE SUDDEN THE CAR FELT LIKE IT WENT INTO A HIGH GEAR AND LITTLE POWER SO I HIT THE GAS AND THE CAR FELT L...

Jan 22, 2021 Electrical System 101,000 mi

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLI...

Jan 22, 2021 Exterior Lighting 101,000 mi

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLI...

Jan 22, 2021 Vehicle Speed Control 101,000 mi

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLI...

Jan 22, 2021 Electrical System 101,000 mi

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLI...

Jan 22, 2021 Exterior Lighting 101,000 mi

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLI...

Jan 22, 2021 Vehicle Speed Control 101,000 mi

I HAVE REPLACED THE BATTERY IN MY 2013 INFINITI JX35 3-4 TIMES. DEALERSHIP CONTINUES TO SAY THIS IS NORMAL. RECENTLY, MULTIPLE EXTERIOR LIGHT BULBS HAVE GONE OUT AND THE 'INSTRUMENT CLUSTER' SUDDENLY WENT DARK WHILE I WAS DRIVING. I CANNOT SEE METERS LIKE GAS, SPEED, ETC. I CANNOT HEAR OR SEE MY BLI...

Dec 6, 2020 Power Train 117,000 mi

HELLO I HAVE A 2013 INFINITI JX 35 THAT BROKE DOWN WHEN I WAS DRIVING WITH FAMILY FROM NEW JERSEY TO DALLAS. IT HAS 117000 MILES. THE CAR JUST GAVE UP ON ME IN THE MIDDLE OF THE HIGHWAY AND LUCKILY I WAS SAVED WITHOUT MUCH ANY SAFETY ISSUES. FROM WHAT I UNDERSTAND THIS IS A COMMON PROBLEM FOR THE MO...

Dec 6, 2020 Power Train 117,000 mi

HELLO I HAVE A 2013 INFINITI JX 35 THAT BROKE DOWN WHEN I WAS DRIVING WITH FAMILY FROM NEW JERSEY TO DALLAS. IT HAS 117000 MILES. THE CAR JUST GAVE UP ON ME IN THE MIDDLE OF THE HIGHWAY AND LUCKILY I WAS SAVED WITHOUT MUCH ANY SAFETY ISSUES. FROM WHAT I UNDERSTAND THIS IS A COMMON PROBLEM FOR THE MO...

Oct 30, 2020 Power Train 82,735 mi

TRANSMISSION SHUTTERED, JUTTERED, VIBRATED BEFORE LOOSING POWER AND CONTROL OVER THE VEHICLE WHILST IN CITY TRAFFIC. ALMOST CAUSING AN ACCIDENT

Oct 30, 2020 Power Train 82,735 mi

TRANSMISSION SHUTTERED, JUTTERED, VIBRATED BEFORE LOOSING POWER AND CONTROL OVER THE VEHICLE WHILST IN CITY TRAFFIC. ALMOST CAUSING AN ACCIDENT

Oct 20, 2020 Air Bags

MY 2013 JX 35,,BEEN RECALLED FOR AIR BAG MALFUNCTION,,KEEPS FLASHING,BROUGHT TO DEALER TWICE BUT AFTER FEW WEEKS COMES BACK,,AS OF NOW FLASHING WONT STOP,,MEANS IF THERES ACCIDENT WORRIED MIGHT NOT WORK,,LET ME KNOW IF THE AIR BAG WORK WITH THESE FLASHING,,THEN ITS OK,,BUT IF IT DOESNT RESPONSE THEN...

Oct 20, 2020 Air Bags

MY 2013 JX 35,,BEEN RECALLED FOR AIR BAG MALFUNCTION,,KEEPS FLASHING,BROUGHT TO DEALER TWICE BUT AFTER FEW WEEKS COMES BACK,,AS OF NOW FLASHING WONT STOP,,MEANS IF THERES ACCIDENT WORRIED MIGHT NOT WORK,,LET ME KNOW IF THE AIR BAG WORK WITH THESE FLASHING,,THEN ITS OK,,BUT IF IT DOESNT RESPONSE THEN...

Oct 17, 2020 Engine 68,500 mi

BROKEN O-RING SEAL BETWEEN TRANSFER CASE AND CVT ASSEMBLY - TRANSMISSION FLUID LEAKING FROM TRANSFER CASE SEAL - THIS CAME UP AFTER 5YEARS OF THE CAR - JX35 WAS THE FIRS MODEL AND HAS MULTIPLE DEFECTS AND I BELIEVE THIS IS ONE OF THEM AS WE DO NOT SEE ISSUES WITH TRANSMISSION THIS CAME UP AT SERVIC...

Oct 17, 2020 Engine 68,500 mi

BROKEN O-RING SEAL BETWEEN TRANSFER CASE AND CVT ASSEMBLY - TRANSMISSION FLUID LEAKING FROM TRANSFER CASE SEAL - THIS CAME UP AFTER 5YEARS OF THE CAR - JX35 WAS THE FIRS MODEL AND HAS MULTIPLE DEFECTS AND I BELIEVE THIS IS ONE OF THEM AS WE DO NOT SEE ISSUES WITH TRANSMISSION THIS CAME UP AT SERVIC...

Oct 13, 2020 Power Train 140,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED WHILE DRIVING, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE ABOVE 15 MPH. THE VEHICLE WAS TOWED TO INFINITI OF GWINNETT (3090 SATELLITE BLVD, DULUTH, GA 30096, (678) 812-8500) WHERE THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO...

Oct 13, 2020 Power Train 140,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED WHILE DRIVING, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE ABOVE 15 MPH. THE VEHICLE WAS TOWED TO INFINITI OF GWINNETT (3090 SATELLITE BLVD, DULUTH, GA 30096, (678) 812-8500) WHERE THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO...

Sep 25, 2020 Service Brakes 95,000 mi

2013 JX35 ROUGHLY 95K MILES INTELLIGENT BRAKING OPTION SOFT BRAKES THAT GO TO THE FLOOR, NOT MASTER CYLINDER, BRAKE PADS, OR LOSS OF BRAKE FLUID IN RESERVOIR. DEALERSHIP IN PREVIOUS CASES HAVE CONCLUDED AFTER THE ABOVE ITEMS BEING REPLACED AND NOT SOLVING THE ISSUE AS ABS MODULE NEEDING TO BE REP...

Sep 25, 2020 Service Brakes 95,000 mi

2013 JX35 ROUGHLY 95K MILES INTELLIGENT BRAKING OPTION SOFT BRAKES THAT GO TO THE FLOOR, NOT MASTER CYLINDER, BRAKE PADS, OR LOSS OF BRAKE FLUID IN RESERVOIR. DEALERSHIP IN PREVIOUS CASES HAVE CONCLUDED AFTER THE ABOVE ITEMS BEING REPLACED AND NOT SOLVING THE ISSUE AS ABS MODULE NEEDING TO BE REP...

Sep 21, 2020 Air Bags 137,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE PASSENGER'S SEAT WAS UNOCCUPIED. THE CONTACT SPOKE TO INFINITI OF APEX (1900 LAURA DUNCAN RD, APEX, NC 27523) ...

Sep 21, 2020 Air Bags 137,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED WHILE THE PASSENGER'S SEAT WAS UNOCCUPIED. THE CONTACT SPOKE TO INFINITI OF APEX (1900 LAURA DUNCAN RD, APEX, NC 27523) ...

Sep 8, 2020 Power Train 117,000 mi

AS I WAS EXITING THE INTERSTATE, THE TRANSMISSION JUST QUIT WORKING. (MILEAGE AROUND 117,000) LUCKILY I HAD PURCHASED AN EXTENDED WARRANTY. I WAS UNDER THE ASSUMPTION THAT THE TRANSMISSION WAS BEING REPLACED BY MY LOCAL NISSAN DEALER. ABOUT 6 MONTHS LATER, I NOTICED THE CAR WOULD OCCASIONALLY NOT...

Sep 8, 2020 Power Train 117,000 mi

AS I WAS EXITING THE INTERSTATE, THE TRANSMISSION JUST QUIT WORKING. (MILEAGE AROUND 117,000) LUCKILY I HAD PURCHASED AN EXTENDED WARRANTY. I WAS UNDER THE ASSUMPTION THAT THE TRANSMISSION WAS BEING REPLACED BY MY LOCAL NISSAN DEALER. ABOUT 6 MONTHS LATER, I NOTICED THE CAR WOULD OCCASIONALLY NOT...

Aug 27, 2020 Service Brakes 150,000 mi

AT VERY LIGHT STOP SUCH AS RED LIGHT OR STOP SIGN, MY JX35 HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT AT OR BEFORE THE SET BELTS TIGHTEN. THE DEALER COULD NOT FIND ANYTHING WRONG, THIS HAS HAPPE...

Aug 27, 2020 Seat Belts 150,000 mi

AT VERY LIGHT STOP SUCH AS RED LIGHT OR STOP SIGN, MY JX35 HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT AT OR BEFORE THE SET BELTS TIGHTEN. THE DEALER COULD NOT FIND ANYTHING WRONG, THIS HAS HAPPE...

Aug 27, 2020 Service Brakes 150,000 mi

AT VERY LIGHT STOP SUCH AS RED LIGHT OR STOP SIGN, MY JX35 HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT AT OR BEFORE THE SET BELTS TIGHTEN. THE DEALER COULD NOT FIND ANYTHING WRONG, THIS HAS HAPPE...

Aug 27, 2020 Seat Belts 150,000 mi

AT VERY LIGHT STOP SUCH AS RED LIGHT OR STOP SIGN, MY JX35 HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT AT OR BEFORE THE SET BELTS TIGHTEN. THE DEALER COULD NOT FIND ANYTHING WRONG, THIS HAS HAPPE...

Aug 6, 2020 Power Train 170,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE RE...

Aug 6, 2020 Power Train 170,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE RE...

Jul 29, 2020 Air Bags 39,000 mi

PASSENGER AIR BAG SENSOR REMAINS ILLUMINATED WITH OR WITH OUT A PASSENGER IN THE PASSENGER SIDE SEAT. BAD SENSOR WITH THAT MAKE MODEL AND YEAR. THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR THIS EXACT SAME ISSUE BUT THE PROBLEM PERSISTS. PLEASE ISSUE ANOTHER RECALL!

Jul 29, 2020 Air Bags 39,000 mi

PASSENGER AIR BAG SENSOR REMAINS ILLUMINATED WITH OR WITH OUT A PASSENGER IN THE PASSENGER SIDE SEAT. BAD SENSOR WITH THAT MAKE MODEL AND YEAR. THE VEHICLE HAS PREVIOUSLY BEEN RECALLED FOR THIS EXACT SAME ISSUE BUT THE PROBLEM PERSISTS. PLEASE ISSUE ANOTHER RECALL!

Jul 24, 2020 Exterior Lighting 141,550 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM AND HIGH BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO GREG ORR INFINITI LOCATED AT 8727 BUSINESS PARK DR, SHREVEPORT, LA 71105, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT S...

Jul 24, 2020 Exterior Lighting 141,550 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING, THE LOW BEAM AND HIGH BEAM HEADLIGHTS BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO GREG ORR INFINITI LOCATED AT 8727 BUSINESS PARK DR, SHREVEPORT, LA 71105, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHT S...

Jun 24, 2020 Power Train

SHUDDERING WHEN PICKING UP SPEED DIFFICULT FOR CAR TO GO INTO DRIVE WHEN CAR IS PARKED ON A HILL. NOW MY CAR WILL NOT GO INTO GEAR OR START UP. MY MAKE AND MODEL OF MY CAR HAS A RECALL FOR THIS PROBLEM BUT WAS TOLD THAT MY PART NUMBER IS NOT ON LIST. *TR

Jun 24, 2020 Power Train

SHUDDERING WHEN PICKING UP SPEED DIFFICULT FOR CAR TO GO INTO DRIVE WHEN CAR IS PARKED ON A HILL. NOW MY CAR WILL NOT GO INTO GEAR OR START UP. MY MAKE AND MODEL OF MY CAR HAS A RECALL FOR THIS PROBLEM BUT WAS TOLD THAT MY PART NUMBER IS NOT ON LIST. *TR

May 26, 2020 Engine 76,000 mi

THE CAR SUDDENLY OUT OF NOWHERE WHILE DRIVING STARTED TO STUDDER AND STALL. WHILE ON STREET AND HIGHWAY NO MATTER THE SPEED WITHOUT WARNING OTHER THEN A SMOOTH EVEN RIDE AND SOUND TO SOUNDING LIKE A MOTORCYCLE FEELING LIKE IT SHIFTED INTO LOW AND STALLING. *TR

May 26, 2020 Unknown Or Other 76,000 mi

THE CAR SUDDENLY OUT OF NOWHERE WHILE DRIVING STARTED TO STUDDER AND STALL. WHILE ON STREET AND HIGHWAY NO MATTER THE SPEED WITHOUT WARNING OTHER THEN A SMOOTH EVEN RIDE AND SOUND TO SOUNDING LIKE A MOTORCYCLE FEELING LIKE IT SHIFTED INTO LOW AND STALLING. *TR

May 26, 2020 Engine 76,000 mi

THE CAR SUDDENLY OUT OF NOWHERE WHILE DRIVING STARTED TO STUDDER AND STALL. WHILE ON STREET AND HIGHWAY NO MATTER THE SPEED WITHOUT WARNING OTHER THEN A SMOOTH EVEN RIDE AND SOUND TO SOUNDING LIKE A MOTORCYCLE FEELING LIKE IT SHIFTED INTO LOW AND STALLING. *TR

May 26, 2020 Unknown Or Other 76,000 mi

THE CAR SUDDENLY OUT OF NOWHERE WHILE DRIVING STARTED TO STUDDER AND STALL. WHILE ON STREET AND HIGHWAY NO MATTER THE SPEED WITHOUT WARNING OTHER THEN A SMOOTH EVEN RIDE AND SOUND TO SOUNDING LIKE A MOTORCYCLE FEELING LIKE IT SHIFTED INTO LOW AND STALLING. *TR

Feb 29, 2020 Air Bags 130,000 mi

WE BOUGHT THIS CAR, USED, ON JANUARY 18, 2020 AND AN IBS LIGHT TURNED ON A COUPLE WEEKS AFTER I BOUGHT IT BUT LATER TURNED OFF. NOW FEBRUARY 22 THE AIRBAG LIGHT STARTED TO BLINK AS I WAS DRIVING ON A CITY STREET. A WEEK LATER, TODAY FEBRUARY 29 IT IS STILL CONTINUING TO BLINK. I HAVE SEEN MANY RECAL...

Feb 29, 2020 Air Bags 130,000 mi

WE BOUGHT THIS CAR, USED, ON JANUARY 18, 2020 AND AN IBS LIGHT TURNED ON A COUPLE WEEKS AFTER I BOUGHT IT BUT LATER TURNED OFF. NOW FEBRUARY 22 THE AIRBAG LIGHT STARTED TO BLINK AS I WAS DRIVING ON A CITY STREET. A WEEK LATER, TODAY FEBRUARY 29 IT IS STILL CONTINUING TO BLINK. I HAVE SEEN MANY RECAL...

Feb 26, 2020 Service Brakes 142,000 mi

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER O...

Feb 26, 2020 Unknown Or Other 142,000 mi

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER O...

Feb 26, 2020 Service Brakes 142,000 mi

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER O...

Feb 26, 2020 Unknown Or Other 142,000 mi

TODAY I HAD THE ULTIMATE SCARE. I WAS DRIVING DOWN THE FREEWAY WHEN MY SEAT BELTS LOCKED AND MY TRUCK HIT THE EMERGENCY BRAKES. NO ONE WAS IN FRONT OF ME BUT THERE WAS A 18 WHEELER BEHIND ME. HE SWERVED TO AVOID HITTING ME FROM THE BACK. I COMPLETELY WENT INTO A ANXIETY ATTACK AND HAD TO PULL OVER O...

Feb 19, 2020 Unknown Or Other 93,000 mi

WHILE DRIVING, THE CAR SUDDENLY STARTED SHUDDERING AND MAKING A LOUD GRINDING SOUND. WE WERE IN THE FAST LANE AMD THE CAR SLOWED QUICKLY. WE WERE ABLE TO PULL OFF THE ROAD, WHERE THE CAR STOPPED MOVING. WE HAD TO WAIT FOR A TOW. UPON RESEARCHING I FOUND THAT THERE IS A KNOWN ISSUE WITH JX35 2013 TRA...

Feb 19, 2020 Unknown Or Other 93,000 mi

WHILE DRIVING, THE CAR SUDDENLY STARTED SHUDDERING AND MAKING A LOUD GRINDING SOUND. WE WERE IN THE FAST LANE AMD THE CAR SLOWED QUICKLY. WE WERE ABLE TO PULL OFF THE ROAD, WHERE THE CAR STOPPED MOVING. WE HAD TO WAIT FOR A TOW. UPON RESEARCHING I FOUND THAT THERE IS A KNOWN ISSUE WITH JX35 2013 TRA...

Feb 12, 2020 Power Train 66,000 mi

THE TRANSMISSION STARTED SLIPPING WHEN DRIVING FORWARD AND THEN THE CAR WOULD STALL AND NOT MOVE. WHEN PUTTING BACK IN PARKING AND THEN TO DRIVE, THE CAR WOULD MOVE BUT LATER BACK TO SLIPPING. TOOK THE CAR TO INFINITI DEALER THE SAME DAY, THEY RAN THE DIAGNOSIS AND REPORTED THAT THE TRANSMISSION WOU...

Feb 12, 2020 Power Train 66,000 mi

THE TRANSMISSION STARTED SLIPPING WHEN DRIVING FORWARD AND THEN THE CAR WOULD STALL AND NOT MOVE. WHEN PUTTING BACK IN PARKING AND THEN TO DRIVE, THE CAR WOULD MOVE BUT LATER BACK TO SLIPPING. TOOK THE CAR TO INFINITI DEALER THE SAME DAY, THEY RAN THE DIAGNOSIS AND REPORTED THAT THE TRANSMISSION WOU...

Jan 22, 2020 Power Train 126,223 mi

IT'S NOT CHANGING GEARS ON TIME. ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION.

Jan 22, 2020 Power Train 126,223 mi

IT'S NOT CHANGING GEARS ON TIME. ALMOST CAUSED AN ACCIDENT AT AN INTERSECTION.

Jan 1, 2020 Power Train

MY JX35 HAS INTERMITTENT STALLING. LIKE A STUTTER WHERE THE GEARS HAVE TROUBLE ENGAGING. ESPECIALLY WHEN ACCELERATING FROM A STOP OR GOING UP HILL. IT HAS DONE THIS FOR AT LEAST 5 YEARS WITH NO CODES EVER BEING THROWN FROM DEALERSHIP CHECKUPS UNTIL NOW. DEALERSHIP SAYS IT'S A CVT ERROR. MY DAUGHTE...

Jan 1, 2020 Power Train

MY JX35 HAS INTERMITTENT STALLING. LIKE A STUTTER WHERE THE GEARS HAVE TROUBLE ENGAGING. ESPECIALLY WHEN ACCELERATING FROM A STOP OR GOING UP HILL. IT HAS DONE THIS FOR AT LEAST 5 YEARS WITH NO CODES EVER BEING THROWN FROM DEALERSHIP CHECKUPS UNTIL NOW. DEALERSHIP SAYS IT'S A CVT ERROR. MY DAUGHTE...

Dec 10, 2019 Vehicle Speed Control

CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.

Dec 10, 2019 Unknown Or Other

CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.

Dec 10, 2019 Vehicle Speed Control

CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.

Dec 10, 2019 Unknown Or Other

CAR STARTS TO SHUDDER AND SHAKE, WHILE TRYING TO ACCELERATE. THIS IS A TRANSMISSION ISSUE.

Nov 24, 2019 Power Train 142,000 mi

VEHICLE WILL BE RUNNING AND SUDDENLY AND WITH NO WARNING, THE TRANSMISSION WILL NOT PROVIDE POWER TO THE WHEELS. ENGINE WILL NOT REV UNLESS IN NEUTRAL. THIS WILL HAPPEN WHILE THE CAR IS IN MOTION. I WAS DRIVING IN THE FAST LANE OF A 3 LANE HIGHWAY OVER A BRIDGE WHEN THE CAR SUDDENLY LOST POWER. ...

Nov 24, 2019 Power Train 142,000 mi

VEHICLE WILL BE RUNNING AND SUDDENLY AND WITH NO WARNING, THE TRANSMISSION WILL NOT PROVIDE POWER TO THE WHEELS. ENGINE WILL NOT REV UNLESS IN NEUTRAL. THIS WILL HAPPEN WHILE THE CAR IS IN MOTION. I WAS DRIVING IN THE FAST LANE OF A 3 LANE HIGHWAY OVER A BRIDGE WHEN THE CAR SUDDENLY LOST POWER. ...

Nov 18, 2019 Power Train 110,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE VEHICLE. USUALLY, WHILE AT A STOP SIGN, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM FIAT OF MONTGOMERY (300 EASTERN BLVD, MONTGOMERY, AL 3...

Nov 18, 2019 Power Train 110,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE VEHICLE. USUALLY, WHILE AT A STOP SIGN, THE VEHICLE SHUDDERED. THE VEHICLE WAS TAKEN TO BREWBAKER DODGE CHRYSLER JEEP RAM FIAT OF MONTGOMERY (300 EASTERN BLVD, MONTGOMERY, AL 3...

Nov 8, 2019 Service Brakes 30,000 mi

WHEN SLOWING TO A STOP ON A CITY STREET DOWNWARD INCLINE THE BRAKES WILL FADE AND THE SEAT BELT PRETENSIONER WILL FIRE. SEEMS TO BE RELATED TO INTELLIGENT BRAKE ASSIST OR ABS SYSTEM. I HAVE READ ABOUT OTHERS HAVING THE IDENTICAL OR SIMILAR PROBLEMS ON LINE BUT INFINITY ACTS LIKE THEY NEVER HEARD O...

Nov 8, 2019 Seat Belts 30,000 mi

WHEN SLOWING TO A STOP ON A CITY STREET DOWNWARD INCLINE THE BRAKES WILL FADE AND THE SEAT BELT PRETENSIONER WILL FIRE. SEEMS TO BE RELATED TO INTELLIGENT BRAKE ASSIST OR ABS SYSTEM. I HAVE READ ABOUT OTHERS HAVING THE IDENTICAL OR SIMILAR PROBLEMS ON LINE BUT INFINITY ACTS LIKE THEY NEVER HEARD O...

Nov 8, 2019 Service Brakes 30,000 mi

WHEN SLOWING TO A STOP ON A CITY STREET DOWNWARD INCLINE THE BRAKES WILL FADE AND THE SEAT BELT PRETENSIONER WILL FIRE. SEEMS TO BE RELATED TO INTELLIGENT BRAKE ASSIST OR ABS SYSTEM. I HAVE READ ABOUT OTHERS HAVING THE IDENTICAL OR SIMILAR PROBLEMS ON LINE BUT INFINITY ACTS LIKE THEY NEVER HEARD O...

Nov 8, 2019 Seat Belts 30,000 mi

WHEN SLOWING TO A STOP ON A CITY STREET DOWNWARD INCLINE THE BRAKES WILL FADE AND THE SEAT BELT PRETENSIONER WILL FIRE. SEEMS TO BE RELATED TO INTELLIGENT BRAKE ASSIST OR ABS SYSTEM. I HAVE READ ABOUT OTHERS HAVING THE IDENTICAL OR SIMILAR PROBLEMS ON LINE BUT INFINITY ACTS LIKE THEY NEVER HEARD O...

Oct 31, 2019 Air Bags 72,000 mi

VEHICLE INDICATES PASSENGER AIRBAG OFF WHEN PASSENGER IN SEAT WITH SEAT BELT ON. AIRBAG LIGHT IS FLASHING. THIS IS OCCURRING WHILE DRIVING.

Oct 31, 2019 Air Bags 72,000 mi

VEHICLE INDICATES PASSENGER AIRBAG OFF WHEN PASSENGER IN SEAT WITH SEAT BELT ON. AIRBAG LIGHT IS FLASHING. THIS IS OCCURRING WHILE DRIVING.

Sep 18, 2019 Power Train 92,350 mi

I'VE OWNED THE JX35 SINCE BUYING IT NEW IN 2013. AT 92K+ WAS TOLD BY THE DEALER'S SERVICE DEPARTMENT THAT THE TRANSMISSION HAS FAILED, HOWEVER MY VIN ISN'T PART OF THE SELECT VEHICLES RECALLED FOR REPAIR. SO VERY DISAPPOINTING, AS I LOVE THIS CAR AND IT WILL COST MORE TO REPAIR IT THAN IT IS WORTH.

Sep 18, 2019 Power Train 92,350 mi

I'VE OWNED THE JX35 SINCE BUYING IT NEW IN 2013. AT 92K+ WAS TOLD BY THE DEALER'S SERVICE DEPARTMENT THAT THE TRANSMISSION HAS FAILED, HOWEVER MY VIN ISN'T PART OF THE SELECT VEHICLES RECALLED FOR REPAIR. SO VERY DISAPPOINTING, AS I LOVE THIS CAR AND IT WILL COST MORE TO REPAIR IT THAN IT IS WORTH.

Sep 17, 2019 Unknown Or Other 102,000 mi

I PURCHASED A USED 2013 INFINITI JX35 IN AUG OF 2017. WE HAVE LIKED THE CAR AND HAD NO ISSUES. THIS WEEKEND, WHILE DRIVING MY WIFE AND 3 GIRLS ON THE HIGHWAY, WHEN I WENT TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND WOULD NOT INCREASE IN SPEED. BOTH MY WIFE AND I REALIZED SOMETHING WAS NOT RI...

Sep 17, 2019 Unknown Or Other 102,000 mi

I PURCHASED A USED 2013 INFINITI JX35 IN AUG OF 2017. WE HAVE LIKED THE CAR AND HAD NO ISSUES. THIS WEEKEND, WHILE DRIVING MY WIFE AND 3 GIRLS ON THE HIGHWAY, WHEN I WENT TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND WOULD NOT INCREASE IN SPEED. BOTH MY WIFE AND I REALIZED SOMETHING WAS NOT RI...

Aug 31, 2019 Power Train

OUR 2013 JX35 HAS A CVT TRANSMISSION MALFUNCTION WHICH IS CAUSING A HESITATION WHEN SHIFTING GEARS FROM PARK INTO REVERSE. WHEN FIRST PLACED IN SERVICE THE DEALERSHIP STATED THEY WERE NOT ABLE TO DUPLICATE THE ISSUE. NOW 1 YR LATER THE DEALERSHIP IS ABLE TO DUPLICATE THIS ISSUE, BUT WAS INFORMED B...

Aug 31, 2019 Power Train

OUR 2013 JX35 HAS A CVT TRANSMISSION MALFUNCTION WHICH IS CAUSING A HESITATION WHEN SHIFTING GEARS FROM PARK INTO REVERSE. WHEN FIRST PLACED IN SERVICE THE DEALERSHIP STATED THEY WERE NOT ABLE TO DUPLICATE THE ISSUE. NOW 1 YR LATER THE DEALERSHIP IS ABLE TO DUPLICATE THIS ISSUE, BUT WAS INFORMED B...

Aug 27, 2019 Electrical System

I CHANGED THE BATTERY AND REPLACED THE BATTERY POSTS ALSO AND MY BATTERY KEEPS DYING UNFORTUNATELY I DON'T HAVE THE MONEY TO PAY INFINITI JUST TO CHECK AND SEE IF IT'S SOMETHING ELECTRICAL. THE PLACE WHERE I BOUGHT MY BATTERY FROM TESTED MY BATTERY AFTER ALL I DID BUY IT NEW AND IT'S GOOD SO THE GUY...

Aug 27, 2019 Unknown Or Other

I CHANGED THE BATTERY AND REPLACED THE BATTERY POSTS ALSO AND MY BATTERY KEEPS DYING UNFORTUNATELY I DON'T HAVE THE MONEY TO PAY INFINITI JUST TO CHECK AND SEE IF IT'S SOMETHING ELECTRICAL. THE PLACE WHERE I BOUGHT MY BATTERY FROM TESTED MY BATTERY AFTER ALL I DID BUY IT NEW AND IT'S GOOD SO THE GUY...

Aug 27, 2019 Electrical System

I CHANGED THE BATTERY AND REPLACED THE BATTERY POSTS ALSO AND MY BATTERY KEEPS DYING UNFORTUNATELY I DON'T HAVE THE MONEY TO PAY INFINITI JUST TO CHECK AND SEE IF IT'S SOMETHING ELECTRICAL. THE PLACE WHERE I BOUGHT MY BATTERY FROM TESTED MY BATTERY AFTER ALL I DID BUY IT NEW AND IT'S GOOD SO THE GUY...

Aug 27, 2019 Unknown Or Other

I CHANGED THE BATTERY AND REPLACED THE BATTERY POSTS ALSO AND MY BATTERY KEEPS DYING UNFORTUNATELY I DON'T HAVE THE MONEY TO PAY INFINITI JUST TO CHECK AND SEE IF IT'S SOMETHING ELECTRICAL. THE PLACE WHERE I BOUGHT MY BATTERY FROM TESTED MY BATTERY AFTER ALL I DID BUY IT NEW AND IT'S GOOD SO THE GUY...

Aug 24, 2019 Power Train 104,000 mi

CAR SHUDDERING, NO POWER AFTER PRESSING ACCELERATOR, NO GEARS ENGAGING

Aug 24, 2019 Power Train 104,000 mi

CAR SHUDDERING, NO POWER AFTER PRESSING ACCELERATOR, NO GEARS ENGAGING

Aug 20, 2019 Power Train 102,000 mi

I'M EXPERIENCING TRANSMISSION ISSUES THAT CAUSE THE VEHICLE TO SHUDDER AND HESITATE WITHOUT MOVING. I HAD IT INSPECTED BY THE INFINITY OF PORTLAND DEALER ON 8/17/19 AND THEY CONFIRMED THE TRANSMISSION NEEDS TO BE REPLACED. I SPOKE WITH INFINITY ON 8/20/19 AND THEY STATED MY SPECIFIC CAR WASN'T COVER...

Aug 20, 2019 Power Train 102,000 mi

I'M EXPERIENCING TRANSMISSION ISSUES THAT CAUSE THE VEHICLE TO SHUDDER AND HESITATE WITHOUT MOVING. I HAD IT INSPECTED BY THE INFINITY OF PORTLAND DEALER ON 8/17/19 AND THEY CONFIRMED THE TRANSMISSION NEEDS TO BE REPLACED. I SPOKE WITH INFINITY ON 8/20/19 AND THEY STATED MY SPECIFIC CAR WASN'T COVER...

Aug 8, 2019 Air Bags Crash 50,000 mi

TL* THE CONTACT OWNED A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE WAITING FOR TRAFFIC TO MOVE, ANOTHER VEHICLE DRIVING AT APPROXIMATELY 80 MPH REAR ENDED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AT THE SCENE AND POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED AT ...

Aug 8, 2019 Air Bags Crash 50,000 mi

TL* THE CONTACT OWNED A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE WAITING FOR TRAFFIC TO MOVE, ANOTHER VEHICLE DRIVING AT APPROXIMATELY 80 MPH REAR ENDED THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AT THE SCENE AND POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED AT ...

Aug 5, 2019 Air Bags 77,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG OFF WARNING INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT CALLED PEPE INFINITI (LOCATED AT 300 CENTRAL AVE, WHITE PLAINS, NY 10606, (914) 750-4117)...

Aug 5, 2019 Air Bags 77,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG OFF WARNING INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE CONTACT CALLED PEPE INFINITI (LOCATED AT 300 CENTRAL AVE, WHITE PLAINS, NY 10606, (914) 750-4117)...

Jul 29, 2019 Service Brakes 46,000 mi

1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. NOTED "AIR SUCKING" OR CREAKING SOUND FROM BRAKE PEDAL UPON RELEASE 4. BRAKES WOULD "PUMP BACK" TO NORMAL IF I TOOK MY FOOT OFF BRAKE AND REPRESSED MENTIONED TO ...

Jul 29, 2019 Service Brakes 46,000 mi

1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. NOTED "AIR SUCKING" OR CREAKING SOUND FROM BRAKE PEDAL UPON RELEASE 4. BRAKES WOULD "PUMP BACK" TO NORMAL IF I TOOK MY FOOT OFF BRAKE AND REPRESSED MENTIONED TO ...

Jul 18, 2019 Exterior Lighting 89,000 mi

MOISTURE PENETRATED INTO PASSENGER SIDE HEADLIGHT AND THE HEADLIGHTS GET KNOCKED OUT. IT IS AN ISSUE WITH SEAL. THESE LIGHTS ARE TO BE SEALED AS IT IS OUTSIDE THE BODY. MY OPINION INIFINITI SHOULD HAVE A RECALL ON THIS TYPE OF FAILURE TO A HEAD LIGHT AS MANY MORE CAR OWNER HAVING SAME ISSUE.

Jul 18, 2019 Exterior Lighting 89,000 mi

MOISTURE PENETRATED INTO PASSENGER SIDE HEADLIGHT AND THE HEADLIGHTS GET KNOCKED OUT. IT IS AN ISSUE WITH SEAL. THESE LIGHTS ARE TO BE SEALED AS IT IS OUTSIDE THE BODY. MY OPINION INIFINITI SHOULD HAVE A RECALL ON THIS TYPE OF FAILURE TO A HEAD LIGHT AS MANY MORE CAR OWNER HAVING SAME ISSUE.

Jul 3, 2019 Exterior Lighting

I WAS IN FOR AN ISSUE WITH MY PASSENGER HEADLIGHT LESS THAN A YEAR AGO. I WAS TOLD THAT IT WAS DUE TO WATER GETTING INTO MY ASSEMBLY, AND IT WASN'T AN INFINITI DEFECT. I AM NOT SURE HOW THAT IS POSSIBLE SINCE HEADLIGHTS ARE TO BE DESIGNED TO BE OUTSIDE OF THE CAR 100% OF THE TIME. NOW MY DRIVERSI...

Jul 3, 2019 Exterior Lighting

I WAS IN FOR AN ISSUE WITH MY PASSENGER HEADLIGHT LESS THAN A YEAR AGO. I WAS TOLD THAT IT WAS DUE TO WATER GETTING INTO MY ASSEMBLY, AND IT WASN'T AN INFINITI DEFECT. I AM NOT SURE HOW THAT IS POSSIBLE SINCE HEADLIGHTS ARE TO BE DESIGNED TO BE OUTSIDE OF THE CAR 100% OF THE TIME. NOW MY DRIVERSI...

Jun 25, 2019 Power Train 80,000 mi

EXPERIENCING EXTREME SHUDDERING, AND ACCELERATION ISSUES. APPARENTLY IS A VERY COMMON PROBLEM. CAN'T ACCELERATE WHEN MERGING INTO TRAFFIC, SAFETY ISSUE. THE WARRANTY WAS EXTENDED FOR 2013 JX35, BUT APPARENTLY NOT MINE. WHY AREN'T ALL VEHICLES FROM THIS MODEL YEAR COVERED?!? AFRAID TO REPLACE AND H...

Jun 25, 2019 Power Train 80,000 mi

EXPERIENCING EXTREME SHUDDERING, AND ACCELERATION ISSUES. APPARENTLY IS A VERY COMMON PROBLEM. CAN'T ACCELERATE WHEN MERGING INTO TRAFFIC, SAFETY ISSUE. THE WARRANTY WAS EXTENDED FOR 2013 JX35, BUT APPARENTLY NOT MINE. WHY AREN'T ALL VEHICLES FROM THIS MODEL YEAR COVERED?!? AFRAID TO REPLACE AND H...

Jun 3, 2019 Service Brakes 87,000 mi

MY CAR HAS INTERMITTENT BRAKING ISSUES, I TOOK THE CAR TO THE DEALER WHILE STILL IN WARRANTY , THEY DROVE IT FOR A WEEK AND IT SEEMED FINE. THE BRAKES WILL INTERMITTENTLY GO ALL THE WAY TO THE FLOOR AND MY CAR WILL NOT STOP, IT HAS CAUSED SEVERAL NEAR ACCIDENTS. THE BRAKES CAN BE PUMPED A FEW TIMES ...

Jun 3, 2019 Service Brakes 87,000 mi

MY CAR HAS INTERMITTENT BRAKING ISSUES, I TOOK THE CAR TO THE DEALER WHILE STILL IN WARRANTY , THEY DROVE IT FOR A WEEK AND IT SEEMED FINE. THE BRAKES WILL INTERMITTENTLY GO ALL THE WAY TO THE FLOOR AND MY CAR WILL NOT STOP, IT HAS CAUSED SEVERAL NEAR ACCIDENTS. THE BRAKES CAN BE PUMPED A FEW TIMES ...

Apr 17, 2019 Power Train 15 mi

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

Apr 17, 2019 Steering 15 mi

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

Apr 17, 2019 Unknown Or Other 15 mi

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

Apr 17, 2019 Power Train 15 mi

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

Apr 17, 2019 Steering 15 mi

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

Apr 17, 2019 Unknown Or Other 15 mi

WHEN TURNING THE RUBBER, STRANGE SOUND IS HEARD IN THE FRONT.

Apr 13, 2019 Power Train 69,550 mi

MANY CARS WITH CVT TRANSMISSIONS HAVE EXPERIENCED FAILURES MUCH MORE SO THAN GEARED TRANSMISSIONS. MINE IS A JX35. INFINITI HAS EXTENDED THE WARRANTY ON SOME OF THEM BUT NOT MINE. WHY? I AM 81 OLD, OUT OF WARRANTY AND SCARED. WHAT IS THE PROBLEM WITH CVT TRANSMISSIONS AND WHY ISN'T MINE CONSIDERED A...

Apr 13, 2019 Fuel/propulsion System 104,000 mi

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

Apr 13, 2019 Power Train 104,000 mi

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

Apr 13, 2019 Vehicle Speed Control 104,000 mi

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

Apr 13, 2019 Power Train 69,550 mi

MANY CARS WITH CVT TRANSMISSIONS HAVE EXPERIENCED FAILURES MUCH MORE SO THAN GEARED TRANSMISSIONS. MINE IS A JX35. INFINITI HAS EXTENDED THE WARRANTY ON SOME OF THEM BUT NOT MINE. WHY? I AM 81 OLD, OUT OF WARRANTY AND SCARED. WHAT IS THE PROBLEM WITH CVT TRANSMISSIONS AND WHY ISN'T MINE CONSIDERED A...

Apr 13, 2019 Fuel/propulsion System 104,000 mi

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

Apr 13, 2019 Power Train 104,000 mi

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

Apr 13, 2019 Vehicle Speed Control 104,000 mi

CAR SHUDDERS AND STALLS WHEN IS COMING TO A STOP OR SLOWING DOWN AND TRYING TO ACCELERATE WILL STALL AND SKIP RPMS I'VE SEEN MANY COMPLAINTS ABOUT THE SAME THING

Apr 10, 2019 Fuel/propulsion System 90,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE APPROACHING A STOP IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AFTER APPROXIMATELY TWO MONTHS OF BEING PAR...

Apr 10, 2019 Fuel/propulsion System 90,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE APPROACHING A STOP IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE FORWARD OR IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AFTER APPROXIMATELY TWO MONTHS OF BEING PAR...

Mar 19, 2019 Power Train 99,000 mi

INFINITI JX35 2013 HAD TRANSMISSION ISSUES AND A RECALL AT 45000 MILES. DEALERSHIP CLAIMS TO HAVE FIXED THE PROBLEM AND EXTENDED WARRANTY. IMMEDIATELY AFTER WARRANTY RUNS OUT THE TRANSMISSION BEGINS TO HAVE A PROBLEM AGAIN. THIS IS A SIGNIFICANT SAFETY ISSUE AS IT MOST OFTEN OCCURS WHEN TRYING TO...

Mar 19, 2019 Power Train 99,000 mi

INFINITI JX35 2013 HAD TRANSMISSION ISSUES AND A RECALL AT 45000 MILES. DEALERSHIP CLAIMS TO HAVE FIXED THE PROBLEM AND EXTENDED WARRANTY. IMMEDIATELY AFTER WARRANTY RUNS OUT THE TRANSMISSION BEGINS TO HAVE A PROBLEM AGAIN. THIS IS A SIGNIFICANT SAFETY ISSUE AS IT MOST OFTEN OCCURS WHEN TRYING TO...

Mar 1, 2019 Engine

I HAVE COMPLETE TRANSMISSION FAILURE ON MY JX35 INFINITY, AND THE VIN NUMBER IS NOT LISTED. NISSAN AND INFINITY ARE AWARE OF THIS ISSUE, BUT IN MY OPINION, IS NOT COVERING ADDITIONAL VEHICLES TO SAVE MONEY. I HAD THE VEHICLE IN THE SHOP MORE THAN 3 TIMES AFTER PURCHASING IT USED FROM INFINITY IN 2...

Mar 1, 2019 Power Train

I HAVE COMPLETE TRANSMISSION FAILURE ON MY JX35 INFINITY, AND THE VIN NUMBER IS NOT LISTED. NISSAN AND INFINITY ARE AWARE OF THIS ISSUE, BUT IN MY OPINION, IS NOT COVERING ADDITIONAL VEHICLES TO SAVE MONEY. I HAD THE VEHICLE IN THE SHOP MORE THAN 3 TIMES AFTER PURCHASING IT USED FROM INFINITY IN 2...

Mar 1, 2019 Engine

I HAVE COMPLETE TRANSMISSION FAILURE ON MY JX35 INFINITY, AND THE VIN NUMBER IS NOT LISTED. NISSAN AND INFINITY ARE AWARE OF THIS ISSUE, BUT IN MY OPINION, IS NOT COVERING ADDITIONAL VEHICLES TO SAVE MONEY. I HAD THE VEHICLE IN THE SHOP MORE THAN 3 TIMES AFTER PURCHASING IT USED FROM INFINITY IN 2...

Mar 1, 2019 Power Train

I HAVE COMPLETE TRANSMISSION FAILURE ON MY JX35 INFINITY, AND THE VIN NUMBER IS NOT LISTED. NISSAN AND INFINITY ARE AWARE OF THIS ISSUE, BUT IN MY OPINION, IS NOT COVERING ADDITIONAL VEHICLES TO SAVE MONEY. I HAD THE VEHICLE IN THE SHOP MORE THAN 3 TIMES AFTER PURCHASING IT USED FROM INFINITY IN 2...

Feb 28, 2019 Power Train

WITHOUT WARNING OR ANY ALERTS MY JX35 WENT INTO CATESTROPHIC TRANSMISSION FAILURE. WITH LESS THAN 90,000 MILES AND FREQUENT MAINTENANCE THIS FAILURE IS COMPLETELY NEGLIGENT ON THE PART OF INFINITI. THERE IS A RECALL ON THE 2013 JX35 REGARDING THE TRANSMISSION, WHICH MATCHES THE FAILURE IN MY VEHICLE...

Feb 28, 2019 Unknown Or Other

WITHOUT WARNING OR ANY ALERTS MY JX35 WENT INTO CATESTROPHIC TRANSMISSION FAILURE. WITH LESS THAN 90,000 MILES AND FREQUENT MAINTENANCE THIS FAILURE IS COMPLETELY NEGLIGENT ON THE PART OF INFINITI. THERE IS A RECALL ON THE 2013 JX35 REGARDING THE TRANSMISSION, WHICH MATCHES THE FAILURE IN MY VEHICLE...

Feb 28, 2019 Power Train

WITHOUT WARNING OR ANY ALERTS MY JX35 WENT INTO CATESTROPHIC TRANSMISSION FAILURE. WITH LESS THAN 90,000 MILES AND FREQUENT MAINTENANCE THIS FAILURE IS COMPLETELY NEGLIGENT ON THE PART OF INFINITI. THERE IS A RECALL ON THE 2013 JX35 REGARDING THE TRANSMISSION, WHICH MATCHES THE FAILURE IN MY VEHICLE...

Feb 28, 2019 Unknown Or Other

WITHOUT WARNING OR ANY ALERTS MY JX35 WENT INTO CATESTROPHIC TRANSMISSION FAILURE. WITH LESS THAN 90,000 MILES AND FREQUENT MAINTENANCE THIS FAILURE IS COMPLETELY NEGLIGENT ON THE PART OF INFINITI. THERE IS A RECALL ON THE 2013 JX35 REGARDING THE TRANSMISSION, WHICH MATCHES THE FAILURE IN MY VEHICLE...

Feb 27, 2019 Visibility/wiper 50,000 mi

CLIPS IN VISOR BROKE LEAVING THE VISOR HANGING OBSTRUCTING THE DRIVERS VIEW - VERY DANGEROUS SITUATION

Feb 27, 2019 Visibility/wiper 50,000 mi

CLIPS IN VISOR BROKE LEAVING THE VISOR HANGING OBSTRUCTING THE DRIVERS VIEW - VERY DANGEROUS SITUATION

Feb 22, 2019 Air Bags

PASSENGER AIR BAG SENSOR REMAINS ILLUMINATED WITH OR WITH OUT A PASSENGER IN THE PASSENGER SIDE SEAT. BAD SENSOR WITH THAT MAKE MODEL AND YEAR. THE SENSOR TURNED ON VERY SOON AFTER PURCHASING THIS VEHICLE FROM DRIVERS MART.

Feb 22, 2019 Air Bags

PASSENGER AIR BAG SENSOR REMAINS ILLUMINATED WITH OR WITH OUT A PASSENGER IN THE PASSENGER SIDE SEAT. BAD SENSOR WITH THAT MAKE MODEL AND YEAR. THE SENSOR TURNED ON VERY SOON AFTER PURCHASING THIS VEHICLE FROM DRIVERS MART.

Jan 22, 2019 Wheels Crash 83,385 mi

DRIVING UNDER 20 MPH ON DIVIDED STREET APPROACHING A BRIDGE OVER A SMALL WATERWAY. SUDDENLY FELT LEFT FRONT END GO DOWN AND SWERVE TO LEFT INTO CONCRETE BRIDGE RAILING. APPEARS THAT LEFT FRONT WHEEL ASSEMBLY CAME APART FROM DRIVE SHAFT. POLICE OFFICERS COMMENTED THAT LOOKS LIKE U-JOINT SEPARATED. *...

Jan 22, 2019 Wheels Crash 83,385 mi

DRIVING UNDER 20 MPH ON DIVIDED STREET APPROACHING A BRIDGE OVER A SMALL WATERWAY. SUDDENLY FELT LEFT FRONT END GO DOWN AND SWERVE TO LEFT INTO CONCRETE BRIDGE RAILING. APPEARS THAT LEFT FRONT WHEEL ASSEMBLY CAME APART FROM DRIVE SHAFT. POLICE OFFICERS COMMENTED THAT LOOKS LIKE U-JOINT SEPARATED. *...

Jan 6, 2019 Power Train 108,000 mi

CAR WILL SHUDDER AND NOT SHIFT IN OR OUT OF GEAR. THIS HAPPENS ON NUMEROUS OCCASIONS AND HAS BEEN A SAFETY ISSUE. ESPECIALLY WITH MY CHILDREN IN THE CAR. INFINITI HAS REFUSED TO ACKNOWLEDGE THE PROBLEM AND WILL NOT FIX IT.

Jan 6, 2019 Power Train 108,000 mi

CAR WILL SHUDDER AND NOT SHIFT IN OR OUT OF GEAR. THIS HAPPENS ON NUMEROUS OCCASIONS AND HAS BEEN A SAFETY ISSUE. ESPECIALLY WITH MY CHILDREN IN THE CAR. INFINITI HAS REFUSED TO ACKNOWLEDGE THE PROBLEM AND WILL NOT FIX IT.

Dec 26, 2018 Power Train 97,000 mi

ON DECEMBER 17, 2018 THE CAR WAS VERY SLOW TO GET INTO GEAR WHEN TURNING LEFT. AFTER PICKING UP MY SON FROM SCHOOL, WE HEADED HOME AND AS WE WERE DRIVING UP THE HILL THE CAR WOULD NO LONGER GO INTO GEAR TO GO UP THE HILL AND I PUT THE BRAKE ON. THE CAR WOULD START TO GO BACKWARDS IN DRIVE. AT THAT T...

Dec 26, 2018 Power Train 97,000 mi

ON DECEMBER 17, 2018 THE CAR WAS VERY SLOW TO GET INTO GEAR WHEN TURNING LEFT. AFTER PICKING UP MY SON FROM SCHOOL, WE HEADED HOME AND AS WE WERE DRIVING UP THE HILL THE CAR WOULD NO LONGER GO INTO GEAR TO GO UP THE HILL AND I PUT THE BRAKE ON. THE CAR WOULD START TO GO BACKWARDS IN DRIVE. AT THAT T...

Dec 18, 2018 Air Bags 52,394 mi

AIR BAGS: OCCUPANT SENSOR

Dec 18, 2018 Air Bags 52,394 mi

AIR BAGS: OCCUPANT SENSOR

Nov 23, 2018 Structure 77,654 mi

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I A...

Nov 23, 2018 Service Brakes 77,654 mi

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I A...

Nov 23, 2018 Wheels 77,654 mi

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I A...

Nov 23, 2018 Structure 77,654 mi

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I A...

Nov 23, 2018 Service Brakes 77,654 mi

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I A...

Nov 23, 2018 Wheels 77,654 mi

I AM WRITING YOU NOW IT IS BECAUSE AT THIS POINT DRIVING MY 2013 INFINITY JX35 FOR THE SECOND TIME HAD PUT MY LIFE ON THE LINE. I WAS DRIVING ON 75 NORTH ON WESDNESDAY NOVEMBER 21, 2018 AROUND 4:30PM AND SUDDENLY, THE FRONT RIGHT TIRE OF MY CAR JUST CAME OFF CAUSING DAMAGE TO OTHER DRIVERS CAR. I A...

Oct 18, 2018 Power Train 80,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOST POWER WHILE SHIFTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREGORY INFINITI (1121 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 362-9200), BUT THEY WERE UNABLE TO DUPLIC...

Oct 18, 2018 Power Train 80,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOST POWER WHILE SHIFTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GREGORY INFINITI (1121 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 362-9200), BUT THEY WERE UNABLE TO DUPLIC...

Oct 16, 2018 Engine

AT 106,000 MILES, OUR 2013 JX 35 WAS DIAGNOSED WITH TRANSMISSION FAILURE BY THE DEALER AND A PRIVATE CAR REPAIR SHOP. FOUND THAT THERE IS A SERVICE CAMPAIGN DATED 4/18 ADDRESSING THIS ISSUE FOR 2013 JX35 VEHICLES. OURS MEETS ALL REQUIREMENTS EXCEPT FOR VIN. WE BELIEVE OUR VIN IS ONE OF THE AFFECTED ...

Oct 16, 2018 Power Train

AT 106,000 MILES, OUR 2013 JX 35 WAS DIAGNOSED WITH TRANSMISSION FAILURE BY THE DEALER AND A PRIVATE CAR REPAIR SHOP. FOUND THAT THERE IS A SERVICE CAMPAIGN DATED 4/18 ADDRESSING THIS ISSUE FOR 2013 JX35 VEHICLES. OURS MEETS ALL REQUIREMENTS EXCEPT FOR VIN. WE BELIEVE OUR VIN IS ONE OF THE AFFECTED ...

Oct 16, 2018 Engine

AT 106,000 MILES, OUR 2013 JX 35 WAS DIAGNOSED WITH TRANSMISSION FAILURE BY THE DEALER AND A PRIVATE CAR REPAIR SHOP. FOUND THAT THERE IS A SERVICE CAMPAIGN DATED 4/18 ADDRESSING THIS ISSUE FOR 2013 JX35 VEHICLES. OURS MEETS ALL REQUIREMENTS EXCEPT FOR VIN. WE BELIEVE OUR VIN IS ONE OF THE AFFECTED ...

Oct 16, 2018 Power Train

AT 106,000 MILES, OUR 2013 JX 35 WAS DIAGNOSED WITH TRANSMISSION FAILURE BY THE DEALER AND A PRIVATE CAR REPAIR SHOP. FOUND THAT THERE IS A SERVICE CAMPAIGN DATED 4/18 ADDRESSING THIS ISSUE FOR 2013 JX35 VEHICLES. OURS MEETS ALL REQUIREMENTS EXCEPT FOR VIN. WE BELIEVE OUR VIN IS ONE OF THE AFFECTED ...

Oct 9, 2018 Power Train 74,000 mi

WHILE DRIVING MY VEHICLE ON CITY STREET I NOTICE THAT MY CAR SEEMED POWERLESS WHEN I PRESSED ON THE GAS PEDEL ALSO STARTED TO SHUDDER AN VIBRATE. ALSO NOTICE THAT MY HEADLIGHT WAS STARTING TO OBTAIN MOISTURE IN THEM.

Oct 9, 2018 Exterior Lighting 74,000 mi

WHILE DRIVING MY VEHICLE ON CITY STREET I NOTICE THAT MY CAR SEEMED POWERLESS WHEN I PRESSED ON THE GAS PEDEL ALSO STARTED TO SHUDDER AN VIBRATE. ALSO NOTICE THAT MY HEADLIGHT WAS STARTING TO OBTAIN MOISTURE IN THEM.

Oct 9, 2018 Power Train 74,000 mi

WHILE DRIVING MY VEHICLE ON CITY STREET I NOTICE THAT MY CAR SEEMED POWERLESS WHEN I PRESSED ON THE GAS PEDEL ALSO STARTED TO SHUDDER AN VIBRATE. ALSO NOTICE THAT MY HEADLIGHT WAS STARTING TO OBTAIN MOISTURE IN THEM.

Oct 9, 2018 Exterior Lighting 74,000 mi

WHILE DRIVING MY VEHICLE ON CITY STREET I NOTICE THAT MY CAR SEEMED POWERLESS WHEN I PRESSED ON THE GAS PEDEL ALSO STARTED TO SHUDDER AN VIBRATE. ALSO NOTICE THAT MY HEADLIGHT WAS STARTING TO OBTAIN MOISTURE IN THEM.

Oct 3, 2018 Structure 68,000 mi

HOOD LATCH DOES NOT STAY LOCKED. THE HOOD POPS OPEN WHICH CAN CAUSE AN ACCIDENT.

Oct 3, 2018 Structure 68,000 mi

HOOD LATCH DOES NOT STAY LOCKED. THE HOOD POPS OPEN WHICH CAN CAUSE AN ACCIDENT.

Sep 11, 2018 Air Bags

I RECEIVED RECALL LETTER BUT LOST IT

Sep 11, 2018 Air Bags

I RECEIVED RECALL LETTER BUT LOST IT

Sep 7, 2018 Power Train 110,000 mi

DRIVING DOWN THE ROAD AND CAR STARTED SHAKING REALLY BAD AND THEN STOPPED ACCELERATING. IT STILL RAN JUST WOULDNT' GO FORWARD OR REVERSE. DEALER SAID PROBABLY VALVES ON TRANSMISSION NEED TO BE REPLACED WHICH WOULD COST $5960 AS MY CAR IS BEYOND THE WARRANTY AT 110,000 MILES. I WAS ALSO TOLD THAT THA...

Sep 7, 2018 Power Train 110,000 mi

DRIVING DOWN THE ROAD AND CAR STARTED SHAKING REALLY BAD AND THEN STOPPED ACCELERATING. IT STILL RAN JUST WOULDNT' GO FORWARD OR REVERSE. DEALER SAID PROBABLY VALVES ON TRANSMISSION NEED TO BE REPLACED WHICH WOULD COST $5960 AS MY CAR IS BEYOND THE WARRANTY AT 110,000 MILES. I WAS ALSO TOLD THAT THA...

Aug 23, 2018 Visibility/wiper 70,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SUN VISORS FRACTURED. THE CONTACT STATED THAT THE SUN VISORS WERE UNABLE TO RETRACT AND WERE UNSAFE WHILE DRIVING. ON SEVERAL OCCASIONS, THE CONTACT STRUCK HIS HEAD ON THE SUN VISOR WHILE ATTEMPTING TO EXIT T...

Aug 23, 2018 Visibility/wiper 70,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SUN VISORS FRACTURED. THE CONTACT STATED THAT THE SUN VISORS WERE UNABLE TO RETRACT AND WERE UNSAFE WHILE DRIVING. ON SEVERAL OCCASIONS, THE CONTACT STRUCK HIS HEAD ON THE SUN VISOR WHILE ATTEMPTING TO EXIT T...

Jul 11, 2018 Service Brakes 110,000 mi

1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. ON SEVERAL OCCASIONS, IT TRIGGERED THE SEAT BELT RESTRAINTS WHICH WAS SCARY. 4. NOTED "AIR SUCKING" SOUND FROM BRAKE PEDAL. 5. BRAKES WOULD "PUMP BACK" TO NORMAL IF ...

Jul 11, 2018 Service Brakes 110,000 mi

1. PEDAL INTERMITTENTLY LOSES PRESSURE WHEN SLOW SPEED STOPS. 2. PEDAL GOES CLOSE TO FLOOR AT COMPLETE STOP WITH LIGHT PRESSURE. 3. ON SEVERAL OCCASIONS, IT TRIGGERED THE SEAT BELT RESTRAINTS WHICH WAS SCARY. 4. NOTED "AIR SUCKING" SOUND FROM BRAKE PEDAL. 5. BRAKES WOULD "PUMP BACK" TO NORMAL IF ...

Mar 27, 2018 Power Train 106,000 mi

PC501 VOLUNTARY SERVICE CAMPAIGN ON THE 2013 JX 35 DOES NOT SHOW MY VIN BUT I AM HAVING THE SAME COMPLAINTS THAT ARE FOUND TO HAVE START THIS ON THE CVT. I NOW HAVE TO SPEND 3500 ON A NEW TRANSMISSION BECAUSE INFINITI DOESN'T FEEL THAT MY 2013 WAS NOT IN THE DATE RANGE. NISSIAN CVT TRANSMISSIONS AR...

Mar 27, 2018 Power Train 106,000 mi

PC501 VOLUNTARY SERVICE CAMPAIGN ON THE 2013 JX 35 DOES NOT SHOW MY VIN BUT I AM HAVING THE SAME COMPLAINTS THAT ARE FOUND TO HAVE START THIS ON THE CVT. I NOW HAVE TO SPEND 3500 ON A NEW TRANSMISSION BECAUSE INFINITI DOESN'T FEEL THAT MY 2013 WAS NOT IN THE DATE RANGE. NISSIAN CVT TRANSMISSIONS AR...

Jan 10, 2018 Engine 90,000 mi

DURING THE WEEK OF DECEMBER 29TH, MY CAR HAD THE SAME SHUDDERING NOISE AS DESCRIBED IN SERVICE BULLETIN: TSB NO. ITB15-012D. THE NOISE COMING FROM THE ENGINE AREA SOUNDED LIKE A BAG THAT WAS BEING ON THE GROUND DURING THOSE FEW DAYS. I BROUGHT MY CAR INTO A LOCAL REPAIR SHOP, THINKING IT WOULD BE B...

Jan 10, 2018 Engine 90,000 mi

DURING THE WEEK OF DECEMBER 29TH, MY CAR HAD THE SAME SHUDDERING NOISE AS DESCRIBED IN SERVICE BULLETIN: TSB NO. ITB15-012D. THE NOISE COMING FROM THE ENGINE AREA SOUNDED LIKE A BAG THAT WAS BEING ON THE GROUND DURING THOSE FEW DAYS. I BROUGHT MY CAR INTO A LOCAL REPAIR SHOP, THINKING IT WOULD BE B...

Jan 4, 2018 Air Bags 75,000 mi

2ND PASSENGER AIRBAG LIGHT IS ALWAYS ON. NO FRONT PASSENGER AIRBAG PROTECTION. HAD A RECALL R1606 DONE, BUT TROUBLE CAME RIGHT BACK. APPEARS THERE IS ANOTHER RECALL PC217 FOR MORE EXTENSIVE REPAIRS BUT INFINITI SAYS MY VIN NOT INCLUDED. IT SURE APPEARS IT SHOULD BE INCLUDED, EXACT TROUBLES. THIS...

Jan 4, 2018 Air Bags 75,000 mi

2ND PASSENGER AIRBAG LIGHT IS ALWAYS ON. NO FRONT PASSENGER AIRBAG PROTECTION. HAD A RECALL R1606 DONE, BUT TROUBLE CAME RIGHT BACK. APPEARS THERE IS ANOTHER RECALL PC217 FOR MORE EXTENSIVE REPAIRS BUT INFINITI SAYS MY VIN NOT INCLUDED. IT SURE APPEARS IT SHOULD BE INCLUDED, EXACT TROUBLES. THIS...

Dec 29, 2017 Power Train 100,000 mi

IN SEPTEMBER OF 2016, MY CAR EXHIBITED A SHUDDERING MOTION WHEN DRIVING. IT WAS FOUND TO BE A FAULTY TRANSMISSION AND WAS REPLACED AT ~ 85,000 MILES. IT WAS PASSED THE WARRANTY PERIOD AND WAS PAID OUT OF POCKET. APPROXIMATELY, ONE MONTH AGO MY WIFE EXPERIENCED THE SAME PROBLEM AND WAS TOWED TO A L...

Dec 29, 2017 Power Train 100,000 mi

IN SEPTEMBER OF 2016, MY CAR EXHIBITED A SHUDDERING MOTION WHEN DRIVING. IT WAS FOUND TO BE A FAULTY TRANSMISSION AND WAS REPLACED AT ~ 85,000 MILES. IT WAS PASSED THE WARRANTY PERIOD AND WAS PAID OUT OF POCKET. APPROXIMATELY, ONE MONTH AGO MY WIFE EXPERIENCED THE SAME PROBLEM AND WAS TOWED TO A L...

Dec 18, 2017 Electrical System 72,000 mi

WHILE DRIVING THE CAR (AFTER FEW MINUTES AFTER ENGINE START), THE ENTIRE INSTRUMENT PANEL CLUSTER (DASHBOARD) WENT DEAD - NO PANEL LIGHTS, NONE OF THE GAUGES - TEMPERATURE, FUEL, RPM, SPEEDOMETER, ETC. ON THE INSTRUMENT CLUSTER WERE WORKING. THE CAR RAN NORMALLY - ACCELERATION, BRAKING, WITH ALL TH...

Dec 18, 2017 Exterior Lighting 72,000 mi

WHILE DRIVING THE CAR (AFTER FEW MINUTES AFTER ENGINE START), THE ENTIRE INSTRUMENT PANEL CLUSTER (DASHBOARD) WENT DEAD - NO PANEL LIGHTS, NONE OF THE GAUGES - TEMPERATURE, FUEL, RPM, SPEEDOMETER, ETC. ON THE INSTRUMENT CLUSTER WERE WORKING. THE CAR RAN NORMALLY - ACCELERATION, BRAKING, WITH ALL TH...

Dec 18, 2017 Electrical System 72,000 mi

WHILE DRIVING THE CAR (AFTER FEW MINUTES AFTER ENGINE START), THE ENTIRE INSTRUMENT PANEL CLUSTER (DASHBOARD) WENT DEAD - NO PANEL LIGHTS, NONE OF THE GAUGES - TEMPERATURE, FUEL, RPM, SPEEDOMETER, ETC. ON THE INSTRUMENT CLUSTER WERE WORKING. THE CAR RAN NORMALLY - ACCELERATION, BRAKING, WITH ALL TH...

Dec 18, 2017 Exterior Lighting 72,000 mi

WHILE DRIVING THE CAR (AFTER FEW MINUTES AFTER ENGINE START), THE ENTIRE INSTRUMENT PANEL CLUSTER (DASHBOARD) WENT DEAD - NO PANEL LIGHTS, NONE OF THE GAUGES - TEMPERATURE, FUEL, RPM, SPEEDOMETER, ETC. ON THE INSTRUMENT CLUSTER WERE WORKING. THE CAR RAN NORMALLY - ACCELERATION, BRAKING, WITH ALL TH...

Nov 29, 2017 Suspension

SUV LEFT FRONT END MAKES THUNKING NOISES WHEN DRIVING OVER BUMPS AT SPEEDS BELOW 45 MPH. TIRES DO NOT SHOW UNEVEN WEAR. SHOCKS AND STRUTS HAVE BEEN CHECKED. STEERING WHEEL DOES NOT SHAKE EITHER. FEELS LIKE LOOSE TIRE BUT HAVE HAD THAT CHECKED MANY TIMES AND NOT THE CAUSE.FRONT RIGHT SIDE IS QUIET. C...

Nov 29, 2017 Suspension

SUV LEFT FRONT END MAKES THUNKING NOISES WHEN DRIVING OVER BUMPS AT SPEEDS BELOW 45 MPH. TIRES DO NOT SHOW UNEVEN WEAR. SHOCKS AND STRUTS HAVE BEEN CHECKED. STEERING WHEEL DOES NOT SHAKE EITHER. FEELS LIKE LOOSE TIRE BUT HAVE HAD THAT CHECKED MANY TIMES AND NOT THE CAUSE.FRONT RIGHT SIDE IS QUIET. C...

Oct 25, 2017 Vehicle Speed Control 77,700 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 6...

Oct 25, 2017 Power Train 77,700 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 6...

Oct 25, 2017 Vehicle Speed Control 77,700 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 6...

Oct 25, 2017 Power Train 77,700 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED VIOLENTLY AND FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO INFINITI OF CORAL GABLES (2701 S LE JEUNE RD, CORAL GABLES, FL 33134, PHONE NUMBER: (786) 6...

Aug 23, 2017 Engine 34,100 mi

THE RADIATOR FAN MOTOR STARTED MAKING LOUD NOISES AND SOON AFTERWARDS BROKE. THE ENGINE STARTED OVERHEATING AND I BARELY DROVE THE CAR TO THE INFINITY DEALERSHIP IN CORAL GABLES. MY INFINITY HAS 34,000 MILES, BUT IT'S BEEN MORE THAN 4 YEARS SINCE I BOUGHT IT AND THE SERVICE DEPARTMENT AT THE DEALERS...

Aug 23, 2017 Engine 34,100 mi

THE RADIATOR FAN MOTOR STARTED MAKING LOUD NOISES AND SOON AFTERWARDS BROKE. THE ENGINE STARTED OVERHEATING AND I BARELY DROVE THE CAR TO THE INFINITY DEALERSHIP IN CORAL GABLES. MY INFINITY HAS 34,000 MILES, BUT IT'S BEEN MORE THAN 4 YEARS SINCE I BOUGHT IT AND THE SERVICE DEPARTMENT AT THE DEALERS...

Aug 21, 2017 Power Train 48,000 mi

WHEN MY JX35 IN SECOND AND THIRD GEAR, I FELT SOME DELAY AND STUTTER. I HAVE ABOUT 48,000 MILES AND IT'S BEEN TAKEN CARE BY INFINITII DEALER WHERE I BOUGHT MY VEHICLE FROM.

Aug 21, 2017 Power Train 48,000 mi

WHEN MY JX35 IN SECOND AND THIRD GEAR, I FELT SOME DELAY AND STUTTER. I HAVE ABOUT 48,000 MILES AND IT'S BEEN TAKEN CARE BY INFINITII DEALER WHERE I BOUGHT MY VEHICLE FROM.

Jul 28, 2017 Unknown Or Other 55,000 mi

THE INFINITI VISORS BREAK NEXT TO WEAR THEY CONNECT TO THE CAR ROOF. THIS RESULTS IN VISORS THAT WON'T STAY UP AND IMPAIR THE DRIVER'S VISION. A WEB SEARCH DEMONSTRATED THAT THIS IS A KNOWN ISSUE FOR THE JX AND THE NISSAN EQUIVALENT. IT APPEARS THE PLASTICS THAT HOLDS THE VISOR IS BROKEN. BOT...

Jul 28, 2017 Unknown Or Other 55,000 mi

THE INFINITI VISORS BREAK NEXT TO WEAR THEY CONNECT TO THE CAR ROOF. THIS RESULTS IN VISORS THAT WON'T STAY UP AND IMPAIR THE DRIVER'S VISION. A WEB SEARCH DEMONSTRATED THAT THIS IS A KNOWN ISSUE FOR THE JX AND THE NISSAN EQUIVALENT. IT APPEARS THE PLASTICS THAT HOLDS THE VISOR IS BROKEN. BOT...

Jul 11, 2017 Electrical System 52,000 mi

WHILE DRIVING DOWN THE STREET I LIVE ON, ALL DASH INSTRUMENT PANEL SHUT DOWN. I HAVE NO GAS, SPEEDOMETER, MILEAGE, DIRECTIONAL FEEDBACK OR ANY INFORMATION THAT IS ON THE DASHBOARD AVAILABLE. I AM NOW UNABLE TO DRIVE MY VEHICLE AS IT IS UNSAFE TO DRIVE WITHOUT KNOWING HOW FAST YOU ARE GOING OR HOW...

Jul 11, 2017 Electrical System 52,000 mi

WHILE DRIVING DOWN THE STREET I LIVE ON, ALL DASH INSTRUMENT PANEL SHUT DOWN. I HAVE NO GAS, SPEEDOMETER, MILEAGE, DIRECTIONAL FEEDBACK OR ANY INFORMATION THAT IS ON THE DASHBOARD AVAILABLE. I AM NOW UNABLE TO DRIVE MY VEHICLE AS IT IS UNSAFE TO DRIVE WITHOUT KNOWING HOW FAST YOU ARE GOING OR HOW...

Mar 31, 2017 Power Train 45,000 mi

1. CAR AT ABOUT 30 MPH; ON CITY STREETS, ATTEMPTING TO ACCELERATE CAUSED ENGINE REVS TO GO UP WITH NO CHANGE IN SPEED. AFTER A FEW MINUTES CAME TO STOP AT A STOP SIGN. THERE WAS A SHORT INCLINE AFTER THE STOP SIGN. THE CAR WOULD NOT MOVE FORWARD ON DRIVE. TURNED OFF CAR, WAITED A FEW MINUTES, TURNE...

Mar 31, 2017 Power Train 45,000 mi

ON HIGHWAY AT ABOUT 70MPH, CAR STARTED DE-ACCELERATING, PRESSING ON ACCELERATOR ONLY INCREASED ENGINE RPM. EVENTUALLY GOT TO A SIDE AND TURNED OFF THE CAR. ON POWERING BACK ON, THERE WAS NO FORWARD OR REVERSE MOTION IN D OR R. HAD CAR TOWED TO DEALERSHIP. DIAGNOSIS IS NEEDS NEW TRANSMISSION, CAR IS ...

Mar 31, 2017 Power Train 45,000 mi

1. CAR AT ABOUT 30 MPH; ON CITY STREETS, ATTEMPTING TO ACCELERATE CAUSED ENGINE REVS TO GO UP WITH NO CHANGE IN SPEED. AFTER A FEW MINUTES CAME TO STOP AT A STOP SIGN. THERE WAS A SHORT INCLINE AFTER THE STOP SIGN. THE CAR WOULD NOT MOVE FORWARD ON DRIVE. TURNED OFF CAR, WAITED A FEW MINUTES, TURNE...

Mar 31, 2017 Power Train 45,000 mi

ON HIGHWAY AT ABOUT 70MPH, CAR STARTED DE-ACCELERATING, PRESSING ON ACCELERATOR ONLY INCREASED ENGINE RPM. EVENTUALLY GOT TO A SIDE AND TURNED OFF THE CAR. ON POWERING BACK ON, THERE WAS NO FORWARD OR REVERSE MOTION IN D OR R. HAD CAR TOWED TO DEALERSHIP. DIAGNOSIS IS NEEDS NEW TRANSMISSION, CAR IS ...

Mar 6, 2017 Power Train 88,400 mi

THIS IS THE 2ND TIME THAT MY TRANSMISSION HAS NEEDED TO BE REPLACED. THE FIRST TIME WAS IN 2015 AND NOW THE COMPUTER IS SUGGESTING THAT MY VEHICLE NEEDS THE TRANSMISSION REPLACED AGAIN. THE FIRST TIME MY CAR WOULD NOT TRANSITION WHEN IT WAS PLACED INTO GEAR. THIS TIME MY CARS RPM'S GO ALL THE WAY...

Mar 6, 2017 Power Train 88,400 mi

THIS IS THE 2ND TIME THAT MY TRANSMISSION HAS NEEDED TO BE REPLACED. THE FIRST TIME WAS IN 2015 AND NOW THE COMPUTER IS SUGGESTING THAT MY VEHICLE NEEDS THE TRANSMISSION REPLACED AGAIN. THE FIRST TIME MY CAR WOULD NOT TRANSITION WHEN IT WAS PLACED INTO GEAR. THIS TIME MY CARS RPM'S GO ALL THE WAY...

Mar 2, 2017 Electrical System 76,760 mi

REAR POWER DOOR ACTUATOR FAILURE ON VEHICLE THAT IS LESS THAN 4 YEARS OLD

Mar 2, 2017 Electrical System 76,760 mi

REAR POWER DOOR ACTUATOR FAILURE ON VEHICLE THAT IS LESS THAN 4 YEARS OLD

Mar 1, 2017 Electrical System

MY CAR WAS UNDER MY CARPORT. GOT IN MY CAR PRESSED THE START BUTTON AND MY DASH PANEL BLINKED ON AND OFF. I SAW THE PROBLEM TURN THE CAR OFF AND THE NEXT TIME THE PANEL WAS FINE. RAN MY ERRANDS GOT BACK IN THE CAR AND THE DASH PANEL WENT COMPLETELY OUT. I HAVE NO SPEEDOMETER, NO GAS GUAGE, NO MAINTE...

Mar 1, 2017 Electrical System

MY CAR WAS UNDER MY CARPORT. GOT IN MY CAR PRESSED THE START BUTTON AND MY DASH PANEL BLINKED ON AND OFF. I SAW THE PROBLEM TURN THE CAR OFF AND THE NEXT TIME THE PANEL WAS FINE. RAN MY ERRANDS GOT BACK IN THE CAR AND THE DASH PANEL WENT COMPLETELY OUT. I HAVE NO SPEEDOMETER, NO GAS GUAGE, NO MAINTE...

Feb 25, 2017 Exterior Lighting 700 mi

THE HEADLIGHTS ON THE INFINITI JX 35 ARE NOT PROPERLY FOCUSSED AND MAKE NIGHT-TIME DRIVING HAZARDOUS AND DANGEROUS, ESPECIALLY IN RAIN AND SNOW CONDITIONS. REPEATED COMPLAINTS TO MY DEALER HAVE NOT RESULTED IN ANY ACTION WITH THE DEALER PLEADING INABILITY TO MAKE ANY ADJUSTMENTS.

Feb 25, 2017 Exterior Lighting 700 mi

THE HEADLIGHTS ON THE INFINITI JX 35 ARE NOT PROPERLY FOCUSSED AND MAKE NIGHT-TIME DRIVING HAZARDOUS AND DANGEROUS, ESPECIALLY IN RAIN AND SNOW CONDITIONS. REPEATED COMPLAINTS TO MY DEALER HAVE NOT RESULTED IN ANY ACTION WITH THE DEALER PLEADING INABILITY TO MAKE ANY ADJUSTMENTS.

Nov 21, 2016 Air Bags

PASSENGER AIR BAG SENSOR - INDICATING OFF WITH ADULT IN SEAT. I SEARCHED ANY RECALL ON THE VIN OON "HTTPS://VINRCL.SAFERCAR.GOV/VIN/"TO SEE IF THERE ARE ANY RECALL, BUT 0 RECALLS.

Nov 21, 2016 Air Bags

PASSENGER AIR BAG SENSOR - INDICATING OFF WITH ADULT IN SEAT. I SEARCHED ANY RECALL ON THE VIN OON "HTTPS://VINRCL.SAFERCAR.GOV/VIN/"TO SEE IF THERE ARE ANY RECALL, BUT 0 RECALLS.

Nov 10, 2016 Unknown Or Other 32,000 mi

SUNROOF SHATTERED WHILE DRIVING ON THE INTERSTATE.

Nov 10, 2016 Unknown Or Other 32,000 mi

SUNROOF SHATTERED WHILE DRIVING ON THE INTERSTATE.

Nov 1, 2016 Air Bags 55,644 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THA...

Nov 1, 2016 Air Bags 55,644 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THA...

Oct 30, 2016 Structure 46,200 mi

I HAVE THREE ISSUES THAT I HAVE HAD WITHIN 3 DAYS OF BUYING THIS CERTIFIED PRE-OWNED JX35. (1) THE VEHICLE INFORMATION DISPLAY (I.E., DASHBOARD PANEL) STOPPED WORKING WHILE DRIVING ON A MAJOR CITY ROUTE LEAVING ME WITHOUT TURN SIGNAL CAPABILITIES, SPEEDOMETER, FUEL GAUGE AND ANY VEHICLE INFORMATION...

Oct 30, 2016 Electrical System 46,200 mi

I HAVE THREE ISSUES THAT I HAVE HAD WITHIN 3 DAYS OF BUYING THIS CERTIFIED PRE-OWNED JX35. (1) THE VEHICLE INFORMATION DISPLAY (I.E., DASHBOARD PANEL) STOPPED WORKING WHILE DRIVING ON A MAJOR CITY ROUTE LEAVING ME WITHOUT TURN SIGNAL CAPABILITIES, SPEEDOMETER, FUEL GAUGE AND ANY VEHICLE INFORMATION...

Oct 30, 2016 Structure 46,200 mi

I HAVE THREE ISSUES THAT I HAVE HAD WITHIN 3 DAYS OF BUYING THIS CERTIFIED PRE-OWNED JX35. (1) THE VEHICLE INFORMATION DISPLAY (I.E., DASHBOARD PANEL) STOPPED WORKING WHILE DRIVING ON A MAJOR CITY ROUTE LEAVING ME WITHOUT TURN SIGNAL CAPABILITIES, SPEEDOMETER, FUEL GAUGE AND ANY VEHICLE INFORMATION...

Oct 30, 2016 Electrical System 46,200 mi

I HAVE THREE ISSUES THAT I HAVE HAD WITHIN 3 DAYS OF BUYING THIS CERTIFIED PRE-OWNED JX35. (1) THE VEHICLE INFORMATION DISPLAY (I.E., DASHBOARD PANEL) STOPPED WORKING WHILE DRIVING ON A MAJOR CITY ROUTE LEAVING ME WITHOUT TURN SIGNAL CAPABILITIES, SPEEDOMETER, FUEL GAUGE AND ANY VEHICLE INFORMATION...

Oct 18, 2016 Air Bags 10,000 mi

REF: NTHSA RECALL 16V-244 PART 573 OF APRIL 28, 2016 STATING I WOULD RECEIVE AN "INTERIM NOTIFICATION LETTER" WITHIN 60 DAYS. DID NOT RECEIVE. IT HAS BEEN NEARLY SIX MONTHS AND DEALER STATES PARTS ARE NOT AVAILABLE. GIVEN THIS IS A FAILURE OF THE OCS, IS THIS VEHICLE SAFE TO DRIVE?

Oct 18, 2016 Air Bags 10,000 mi

REF: NTHSA RECALL 16V-244 PART 573 OF APRIL 28, 2016 STATING I WOULD RECEIVE AN "INTERIM NOTIFICATION LETTER" WITHIN 60 DAYS. DID NOT RECEIVE. IT HAS BEEN NEARLY SIX MONTHS AND DEALER STATES PARTS ARE NOT AVAILABLE. GIVEN THIS IS A FAILURE OF THE OCS, IS THIS VEHICLE SAFE TO DRIVE?

Sep 30, 2016 Air Bags

TAKATA RECALL I WAS NOTICING THE PASSENGER AIR BAG NOTIFICATION IS OFF WHEN SOMEONE IS IN THE PASSENGER SEAT. I DECIDED TO SEARCH THE VIN TO SEE IF THERE WAS A RECALL.

Sep 30, 2016 Air Bags

TAKATA RECALL I WAS NOTICING THE PASSENGER AIR BAG NOTIFICATION IS OFF WHEN SOMEONE IS IN THE PASSENGER SEAT. I DECIDED TO SEARCH THE VIN TO SEE IF THERE WAS A RECALL.

Sep 28, 2016 Air Bags 40,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATE...

Sep 28, 2016 Air Bags 40,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATE...

Aug 31, 2016 Power Train 80,600 mi

AT 36,000 MILES, MY JX35'S TRANSFER CASE CRACKED AND IT WAS REPAIRED BY INFINITI UNDER WARRANTEE. THE INDICATION OF THE PROBLEM WAS A RUBBING IN THE WHEELS, I HEARD A SNAP AND THE CAR BASICALLY DIED. LUCKILY I WAS ON THE STREET ON WHICH WE LIVE. AT 80,750 MILES, THE TRANSFER CASE CRACKED AGAIN. THE ...

Aug 31, 2016 Power Train 80,600 mi

AT 36,000 MILES, MY JX35'S TRANSFER CASE CRACKED AND IT WAS REPAIRED BY INFINITI UNDER WARRANTEE. THE INDICATION OF THE PROBLEM WAS A RUBBING IN THE WHEELS, I HEARD A SNAP AND THE CAR BASICALLY DIED. LUCKILY I WAS ON THE STREET ON WHICH WE LIVE. AT 80,750 MILES, THE TRANSFER CASE CRACKED AGAIN. THE ...

Aug 15, 2016 Vehicle Speed Control 42,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Aug 15, 2016 Vehicle Speed Control 42,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING 55 MPH, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Jul 23, 2016 Engine 68,000 mi

WAS ACCELERATING AFTER MAKING A TURN, CAR REFUSED TO ACCELERATE. ACTUAL SPEED OF CAR ~15MPH ODOMETER REPORTED 40MPH, 5 SECONDS LATER ODOMETER JUMPED FROM 40MPH - 60MPH CAR IS GOING ABOUT ~30MPH. THE CAR IS MAKING EXTREMELY LOUD TRANSMISSION NOISES BUT NOT ACCELERATING THE GAS PEDAL IS TO THE FLOOR. ...

Jul 23, 2016 Power Train 68,000 mi

WAS ACCELERATING AFTER MAKING A TURN, CAR REFUSED TO ACCELERATE. ACTUAL SPEED OF CAR ~15MPH ODOMETER REPORTED 40MPH, 5 SECONDS LATER ODOMETER JUMPED FROM 40MPH - 60MPH CAR IS GOING ABOUT ~30MPH. THE CAR IS MAKING EXTREMELY LOUD TRANSMISSION NOISES BUT NOT ACCELERATING THE GAS PEDAL IS TO THE FLOOR. ...

Jul 23, 2016 Engine 68,000 mi

WAS ACCELERATING AFTER MAKING A TURN, CAR REFUSED TO ACCELERATE. ACTUAL SPEED OF CAR ~15MPH ODOMETER REPORTED 40MPH, 5 SECONDS LATER ODOMETER JUMPED FROM 40MPH - 60MPH CAR IS GOING ABOUT ~30MPH. THE CAR IS MAKING EXTREMELY LOUD TRANSMISSION NOISES BUT NOT ACCELERATING THE GAS PEDAL IS TO THE FLOOR. ...

Jul 23, 2016 Power Train 68,000 mi

WAS ACCELERATING AFTER MAKING A TURN, CAR REFUSED TO ACCELERATE. ACTUAL SPEED OF CAR ~15MPH ODOMETER REPORTED 40MPH, 5 SECONDS LATER ODOMETER JUMPED FROM 40MPH - 60MPH CAR IS GOING ABOUT ~30MPH. THE CAR IS MAKING EXTREMELY LOUD TRANSMISSION NOISES BUT NOT ACCELERATING THE GAS PEDAL IS TO THE FLOOR. ...

Jul 15, 2016 Air Bags 41,000 mi

THE PASSENGER SIDE AIRBAG SEAT SENSORS ARE CALIBRATED WRONG. IT DOES NOT RECOGNIZE MY 105 POUND WIFE AS A PERSON, AND THEREFORE TURNS THE AIRBAG OFF. I RAISED THIS ISSUE WITH INFINITI AT LEAST 3 YEARS AGO, AND THEY TOLD ME THAT SHE MUST JUST BE SITTING ON THE SEAT WRONG. WELL, JUST ABOUT A MONTH ...

Jul 15, 2016 Air Bags 41,000 mi

THE PASSENGER SIDE AIRBAG SEAT SENSORS ARE CALIBRATED WRONG. IT DOES NOT RECOGNIZE MY 105 POUND WIFE AS A PERSON, AND THEREFORE TURNS THE AIRBAG OFF. I RAISED THIS ISSUE WITH INFINITI AT LEAST 3 YEARS AGO, AND THEY TOLD ME THAT SHE MUST JUST BE SITTING ON THE SEAT WRONG. WELL, JUST ABOUT A MONTH ...

Jun 17, 2016 Electrical System 39,000 mi

WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.

Jun 17, 2016 Vehicle Speed Control 39,000 mi

WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.

Jun 17, 2016 Electrical System 39,000 mi

WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.

Jun 17, 2016 Vehicle Speed Control 39,000 mi

WHILE CAR WAS IN MOTION, FULL DASHBOARD INSTRUMENT PANEL STOPPED WORKING. NO TURN SIGNAL INDICATORS, NO SPEEDOMETER, NO FUEL GAUGE.

May 27, 2016 Air Bags 39,400 mi

AFTER SERVICING, AS IN RECALL. IN APRIL 2016 FOR AIRBAG LIGHT COMING ON WITH FULL WEIGHT PERSON IN PASSENGER SEAT, THE PROBLEM STILL EXISTS.

May 27, 2016 Air Bags 39,400 mi

AFTER SERVICING, AS IN RECALL. IN APRIL 2016 FOR AIRBAG LIGHT COMING ON WITH FULL WEIGHT PERSON IN PASSENGER SEAT, THE PROBLEM STILL EXISTS.

Jan 4, 2016 Electrical System 5,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE FAILURE OCCURRED AFTER THE VEHICLE WAS STOPPED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICL...

Jan 4, 2016 Electrical System 5,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE MAKING A TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT ON ANOTHER OCCASION, THE FAILURE OCCURRED AFTER THE VEHICLE WAS STOPPED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICL...

Oct 26, 2015 Unknown Or Other 42,700 mi

WHILE DRIVING ON HWY 49 SOUTH OF JACKSON, MS, WITH NO VEHICLES IN FRONT OF HER AND NOTHING OVERHEAD, THE SUNROOF OF MY WIFE'S CAR EXPLODED WITH A LOUD BANG, CAUSING A REPAIR BILL OF OVER $1200.00.

Oct 26, 2015 Unknown Or Other 42,700 mi

WHILE DRIVING ON HWY 49 SOUTH OF JACKSON, MS, WITH NO VEHICLES IN FRONT OF HER AND NOTHING OVERHEAD, THE SUNROOF OF MY WIFE'S CAR EXPLODED WITH A LOUD BANG, CAUSING A REPAIR BILL OF OVER $1200.00.

Oct 20, 2015 Air Bags 36,000 mi

VEHICLE CONTINUES TO HAVE ISSUES WITH THE PASSENGER AIRBAG LIGHT COMING ON, DESPITE THE PASSENGER SEAT BEING OCCUPIED BY ADULT PASSENGER. DEALERSHIP AND INFINITI TECH HAVE BEEN SHOWN VIDEOS, YET THEY REPEATEDLY SAY "CAN'T DUPLICATE THE PROBLEM". WE HAVE ASKED FOR A BUY BACK, AND HAVE BEEN DENIED (...

Oct 20, 2015 Air Bags 36,000 mi

VEHICLE CONTINUES TO HAVE ISSUES WITH THE PASSENGER AIRBAG LIGHT COMING ON, DESPITE THE PASSENGER SEAT BEING OCCUPIED BY ADULT PASSENGER. DEALERSHIP AND INFINITI TECH HAVE BEEN SHOWN VIDEOS, YET THEY REPEATEDLY SAY "CAN'T DUPLICATE THE PROBLEM". WE HAVE ASKED FOR A BUY BACK, AND HAVE BEEN DENIED (...

Oct 15, 2015 Electrical System

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE ODOMETER, THE FUEL GAUGE, AND THE TACHOMETER BECAME INOPERATIVE. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU...

Oct 15, 2015 Electrical System

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. IN ADDITION, THE ODOMETER, THE FUEL GAUGE, AND THE TACHOMETER BECAME INOPERATIVE. THE FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTU...

Sep 3, 2015 Air Bags 3,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE AN ADULT PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. TH...

Sep 3, 2015 Air Bags 3,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE AN ADULT PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. TH...

Aug 12, 2015 Air Bags 10,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING AT 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE FAILURE. THE VEHICLE WAS PREVI...

Aug 12, 2015 Electrical System 10,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING AT 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE FAILURE. THE VEHICLE WAS PREVI...

Aug 12, 2015 Air Bags 10,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING AT 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE FAILURE. THE VEHICLE WAS PREVI...

Aug 12, 2015 Electrical System 10,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING AT 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIRED THE FAILURE. THE VEHICLE WAS PREVI...

Jun 11, 2015 Unknown Or Other 20,500 mi

ABOUT 11/05/2014, I BEGAN GETTING A FLASHING LIGHT, RED ALTERNATING WITH WHITE - WITH A TRIANGLE IN THE MIDDLE WHICH HAS AN ICON OF A VEHICLE IN THE CENTER - IN MY DRIVER INFORMATION SCREEN. IT IS APPROX 3" LONG X 1" HIGH. IT IS ACCOMPANIED BY AN INSISTENT AUDIO BEEP. IT IS IN THE PLACE ON THIS SCRE...

Jun 11, 2015 Unknown Or Other 20,500 mi

ABOUT 11/05/2014, I BEGAN GETTING A FLASHING LIGHT, RED ALTERNATING WITH WHITE - WITH A TRIANGLE IN THE MIDDLE WHICH HAS AN ICON OF A VEHICLE IN THE CENTER - IN MY DRIVER INFORMATION SCREEN. IT IS APPROX 3" LONG X 1" HIGH. IT IS ACCOMPANIED BY AN INSISTENT AUDIO BEEP. IT IS IN THE PLACE ON THIS SCRE...

Jun 3, 2015 Service Brakes 19,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HEARD AN ABNORMAL SOUND ONCE THE BRAKES WERE APPLIED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGN...

Jun 3, 2015 Service Brakes 19,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HEARD AN ABNORMAL SOUND ONCE THE BRAKES WERE APPLIED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGN...

May 19, 2015 Electrical System 52,170 mi

MY 2013 JX35 AUTOMATIC TRUNK RELEASE IS NOT WORKING PROPERLY. WHEN I INITIATE THE BUTTON TO OPEN THE TRUNK IT OPENS COMPLETELY AND IMMEDIATELY STARTS TO CLOSE EVEN IF SOMEONE IS IN THE TRUNK AREA WHICH ITS SUPPOSE TO REBOUND. I HAVE TO PHYSICALLY STOP THE TRUNK FROM CLOSING ON ME AND THIS IS NOT AN ...

May 19, 2015 Electrical System 52,170 mi

MY 2013 JX35 AUTOMATIC TRUNK RELEASE IS NOT WORKING PROPERLY. WHEN I INITIATE THE BUTTON TO OPEN THE TRUNK IT OPENS COMPLETELY AND IMMEDIATELY STARTS TO CLOSE EVEN IF SOMEONE IS IN THE TRUNK AREA WHICH ITS SUPPOSE TO REBOUND. I HAVE TO PHYSICALLY STOP THE TRUNK FROM CLOSING ON ME AND THIS IS NOT AN ...

Apr 23, 2015 Air Bags 16,081 mi

WITH FULL SIZE PASSENGER IN THE PASSENGER SEAT, THE AIRBAG WARNING LIGHT IS ON EVEN AFTER RAISING OFF THE SEAT AND RELOCATING IN THE SEAT. IF ENGINE IS RESTARTED THE LIGHT GOES OFF. THREE ATTEMPTS BY THE DEALER TO REMEDY WITH NO RESULTS. THIS LIGHT WAS EVEN LIT AS I PICKED UP VEHICLE WHEN RECALL W...

Apr 23, 2015 Air Bags 16,081 mi

WITH FULL SIZE PASSENGER IN THE PASSENGER SEAT, THE AIRBAG WARNING LIGHT IS ON EVEN AFTER RAISING OFF THE SEAT AND RELOCATING IN THE SEAT. IF ENGINE IS RESTARTED THE LIGHT GOES OFF. THREE ATTEMPTS BY THE DEALER TO REMEDY WITH NO RESULTS. THIS LIGHT WAS EVEN LIT AS I PICKED UP VEHICLE WHEN RECALL W...

Apr 7, 2015 Air Bags 13,000 mi

MY INFINITY JX35 HAS HAD MULTIPLE ISSUES IN REGARDS TO THE PASSENGER SIDE AIRBAG SYSTEM AS WELL AS THE FUEL GAGE. I HAVE HAD MY VEHICLE TO THE DEALERSHIP FOR REPAIRS 3 TIMES FOR BOTH ISSUES AND THE ISSUES STILL HAVE NOT BEEN RESOLVED. THE PASSENGER SIDE AIRBAG DOES NOT DETECT MY WIFE WHEN SHE IS I...

Apr 7, 2015 Fuel/propulsion System 13,000 mi

MY INFINITY JX35 HAS HAD MULTIPLE ISSUES IN REGARDS TO THE PASSENGER SIDE AIRBAG SYSTEM AS WELL AS THE FUEL GAGE. I HAVE HAD MY VEHICLE TO THE DEALERSHIP FOR REPAIRS 3 TIMES FOR BOTH ISSUES AND THE ISSUES STILL HAVE NOT BEEN RESOLVED. THE PASSENGER SIDE AIRBAG DOES NOT DETECT MY WIFE WHEN SHE IS I...

Apr 7, 2015 Air Bags 5,000 mi

THE PASSENGER SIDE AIRBAG STAYS ON WITH A PASSENGER SEATED SOME TIMES.FACTORY REP SAID AFTER TESTING IT THAT IT IS WORKING AS DESIGNED. IT IS NOT A RELIABLE SYSTEM IT MAY WORK NORMAL FOR TWO OR THREE WEEKS AND THEN STAY ON THREE TIMES IN TWO DAYS. *TR

Apr 7, 2015 Air Bags 13,000 mi

MY INFINITY JX35 HAS HAD MULTIPLE ISSUES IN REGARDS TO THE PASSENGER SIDE AIRBAG SYSTEM AS WELL AS THE FUEL GAGE. I HAVE HAD MY VEHICLE TO THE DEALERSHIP FOR REPAIRS 3 TIMES FOR BOTH ISSUES AND THE ISSUES STILL HAVE NOT BEEN RESOLVED. THE PASSENGER SIDE AIRBAG DOES NOT DETECT MY WIFE WHEN SHE IS I...

Apr 7, 2015 Fuel/propulsion System 13,000 mi

MY INFINITY JX35 HAS HAD MULTIPLE ISSUES IN REGARDS TO THE PASSENGER SIDE AIRBAG SYSTEM AS WELL AS THE FUEL GAGE. I HAVE HAD MY VEHICLE TO THE DEALERSHIP FOR REPAIRS 3 TIMES FOR BOTH ISSUES AND THE ISSUES STILL HAVE NOT BEEN RESOLVED. THE PASSENGER SIDE AIRBAG DOES NOT DETECT MY WIFE WHEN SHE IS I...

Apr 7, 2015 Air Bags 5,000 mi

THE PASSENGER SIDE AIRBAG STAYS ON WITH A PASSENGER SEATED SOME TIMES.FACTORY REP SAID AFTER TESTING IT THAT IT IS WORKING AS DESIGNED. IT IS NOT A RELIABLE SYSTEM IT MAY WORK NORMAL FOR TWO OR THREE WEEKS AND THEN STAY ON THREE TIMES IN TWO DAYS. *TR

Mar 27, 2015 Air Bags 3,000 mi

THE AIRBAG SENSOR FOR THE FRONT PASSENGER SEAT IS NOT WORKING WELL OR ACCURATELY. EVEN WITH A PERSON WHO IS 115 LBS AND 5'3" IN THE PASSENGER SEAT, THE SENSOR WILL GO ON AND OFF, NOT COMMITTING TO EITHER ACTIVATING THE AIRBAGS OR NOT. THE SENSOR IS NOT CONSISTENT AND IT IS EXTREMELY CONCERNING THAT ...

Mar 27, 2015 Air Bags 3,000 mi

THE AIRBAG SENSOR FOR THE FRONT PASSENGER SEAT IS NOT WORKING WELL OR ACCURATELY. EVEN WITH A PERSON WHO IS 115 LBS AND 5'3" IN THE PASSENGER SEAT, THE SENSOR WILL GO ON AND OFF, NOT COMMITTING TO EITHER ACTIVATING THE AIRBAGS OR NOT. THE SENSOR IS NOT CONSISTENT AND IT IS EXTREMELY CONCERNING THAT ...

Mar 19, 2015 Air Bags

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) AND THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. THE CONTACT STATED THAT THE AIR BAG LIGHT BEGAN TO ILLUMINATE ON THE INSTR...

Mar 19, 2015 Air Bags

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) AND THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS. THE CONTACT STATED THAT THE AIR BAG LIGHT BEGAN TO ILLUMINATE ON THE INSTR...

Mar 2, 2015 Air Bags 11,661 mi

THE FRONT PASSENGER " AIRBAG OFF " LIGHT CAME ON WHILE ADULT WEIGHING 140 LBS. WAS SITTING IN FRONT PASSENGER SEAT & STAYED ON WHILE CAR WAS BEING DRIVEN. THIS INCIDENT HAS HAPPENED AT LEAST 15 TIMES. I HAVE OVER 8 VIDEO DOCUMENTS OF THE OCCURRENCE & HAVE TAKEN THE CAR TO THE INFINITI DEALERSHIP AT ...

Mar 2, 2015 Air Bags 11,661 mi

THE FRONT PASSENGER " AIRBAG OFF " LIGHT CAME ON WHILE ADULT WEIGHING 140 LBS. WAS SITTING IN FRONT PASSENGER SEAT & STAYED ON WHILE CAR WAS BEING DRIVEN. THIS INCIDENT HAS HAPPENED AT LEAST 15 TIMES. I HAVE OVER 8 VIDEO DOCUMENTS OF THE OCCURRENCE & HAVE TAKEN THE CAR TO THE INFINITI DEALERSHIP AT ...

Feb 15, 2015 Electrical System 22,000 mi

VEHICLE DIED WHILE DRIVING IN PARKING LOT AND ALL INTERIOR LIGHTS BEGAN TO STROBE WITH AN AWD FAILURE LIGHT. THE VEHICLE WOULD NOT RESTART AND THE FRONT SEATS STARTED MOVING. VEHICLE BATTERY DIED WHILE VEHICLE WAS IN TOW AND HAS BEEN AT DEALERSHIP FOR ALMOST 2 WEEKS. PREVIOUS PROBLEMS (WITHIN DAYS) ...

Feb 15, 2015 Seats 22,000 mi

VEHICLE DIED WHILE DRIVING IN PARKING LOT AND ALL INTERIOR LIGHTS BEGAN TO STROBE WITH AN AWD FAILURE LIGHT. THE VEHICLE WOULD NOT RESTART AND THE FRONT SEATS STARTED MOVING. VEHICLE BATTERY DIED WHILE VEHICLE WAS IN TOW AND HAS BEEN AT DEALERSHIP FOR ALMOST 2 WEEKS. PREVIOUS PROBLEMS (WITHIN DAYS) ...

Feb 15, 2015 Electrical System 22,000 mi

VEHICLE DIED WHILE DRIVING IN PARKING LOT AND ALL INTERIOR LIGHTS BEGAN TO STROBE WITH AN AWD FAILURE LIGHT. THE VEHICLE WOULD NOT RESTART AND THE FRONT SEATS STARTED MOVING. VEHICLE BATTERY DIED WHILE VEHICLE WAS IN TOW AND HAS BEEN AT DEALERSHIP FOR ALMOST 2 WEEKS. PREVIOUS PROBLEMS (WITHIN DAYS) ...

Feb 15, 2015 Seats 22,000 mi

VEHICLE DIED WHILE DRIVING IN PARKING LOT AND ALL INTERIOR LIGHTS BEGAN TO STROBE WITH AN AWD FAILURE LIGHT. THE VEHICLE WOULD NOT RESTART AND THE FRONT SEATS STARTED MOVING. VEHICLE BATTERY DIED WHILE VEHICLE WAS IN TOW AND HAS BEEN AT DEALERSHIP FOR ALMOST 2 WEEKS. PREVIOUS PROBLEMS (WITHIN DAYS) ...

Feb 12, 2015 Air Bags 15,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER SIX TO EIGHT TIMES TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NO...

Feb 12, 2015 Electrical System 15,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER SIX TO EIGHT TIMES TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NO...

Feb 12, 2015 Air Bags 15,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER SIX TO EIGHT TIMES TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NO...

Feb 12, 2015 Electrical System 15,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER SIX TO EIGHT TIMES TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NO...

Feb 3, 2015 Air Bags 12,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE THE PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONE...

Feb 3, 2015 Air Bags 12,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE THE PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT MENTIONE...

Jan 26, 2015 Vehicle Speed Control 10,370 mi

VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND TH...

Jan 26, 2015 Service Brakes 10,370 mi

VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND TH...

Jan 26, 2015 Vehicle Speed Control 10,370 mi

VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND TH...

Jan 26, 2015 Service Brakes 10,370 mi

VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND TH...

Jan 24, 2015 Seats

MY WIFE BROUGHT THIS VEHICLES AND REALLY DIDN'T KNOW THAT IT HAS A LEMON LAW TITLE ON IT, UNTIL WE TOOK IT TO THE DEALER. THE DEALER EXPLAIN WHAT SHE HAS BROUGHT, AND THE DEALER SAY THE VEHICLE HAS NO VALUE, FOR TRADE OR SELL. WE HAVE 18,600 MILES IN EXCELLENT CONDITION, SO WE WOULD LIKE TO EITHER G...

Jan 24, 2015 Seats

MY WIFE BROUGHT THIS VEHICLES AND REALLY DIDN'T KNOW THAT IT HAS A LEMON LAW TITLE ON IT, UNTIL WE TOOK IT TO THE DEALER. THE DEALER EXPLAIN WHAT SHE HAS BROUGHT, AND THE DEALER SAY THE VEHICLE HAS NO VALUE, FOR TRADE OR SELL. WE HAVE 18,600 MILES IN EXCELLENT CONDITION, SO WE WOULD LIKE TO EITHER G...

Dec 19, 2014 Tires 19,000 mi

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR

Dec 19, 2014 Visibility/wiper 19,000 mi

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR

Dec 19, 2014 Wheels 19,000 mi

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR

Dec 19, 2014 Tires 19,000 mi

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR

Dec 19, 2014 Visibility/wiper 19,000 mi

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR

Dec 19, 2014 Wheels 19,000 mi

TIRE TREAD WORE VERY EARLY. UNSAFE AT 19,0000. ON A NEW VEHICLE. THE WINDSHIELD WIPERS FAILED AT 20,000 MILES. *TR

Dec 5, 2014 Electrical System Fire 52,000 mi

I PARKED IN MY DRIVE-WAY ABOUT 9PM ON SUN, NOV 22, 2014. UPON EXITING THE CAR, I SMELT AND SAW FAINT SMOKE ON THE PASSENGER SIDE OF THE CAR. I WALKED TO THAT SIDE AND SAW ORANGE FIRE BEHIND THE FOG LIGHT IN THE LOWER PASSENGER BUMPER (INSIDE WHERE THE BUMPER HAS A FLAT LEDGE). I RAN IN THE HOUSE F...

Dec 5, 2014 Exterior Lighting Fire 52,000 mi

I PARKED IN MY DRIVE-WAY ABOUT 9PM ON SUN, NOV 22, 2014. UPON EXITING THE CAR, I SMELT AND SAW FAINT SMOKE ON THE PASSENGER SIDE OF THE CAR. I WALKED TO THAT SIDE AND SAW ORANGE FIRE BEHIND THE FOG LIGHT IN THE LOWER PASSENGER BUMPER (INSIDE WHERE THE BUMPER HAS A FLAT LEDGE). I RAN IN THE HOUSE F...

Dec 5, 2014 Electrical System Fire 52,000 mi

I PARKED IN MY DRIVE-WAY ABOUT 9PM ON SUN, NOV 22, 2014. UPON EXITING THE CAR, I SMELT AND SAW FAINT SMOKE ON THE PASSENGER SIDE OF THE CAR. I WALKED TO THAT SIDE AND SAW ORANGE FIRE BEHIND THE FOG LIGHT IN THE LOWER PASSENGER BUMPER (INSIDE WHERE THE BUMPER HAS A FLAT LEDGE). I RAN IN THE HOUSE F...

Dec 5, 2014 Exterior Lighting Fire 52,000 mi

I PARKED IN MY DRIVE-WAY ABOUT 9PM ON SUN, NOV 22, 2014. UPON EXITING THE CAR, I SMELT AND SAW FAINT SMOKE ON THE PASSENGER SIDE OF THE CAR. I WALKED TO THAT SIDE AND SAW ORANGE FIRE BEHIND THE FOG LIGHT IN THE LOWER PASSENGER BUMPER (INSIDE WHERE THE BUMPER HAS A FLAT LEDGE). I RAN IN THE HOUSE F...

Nov 18, 2014 Air Bags 24,500 mi

WHILE DRIVING THE CAR AT APPROXIMATELY 30MPH, THE PASSENGER AIRBAG WAS DISABLED BY THE SENSOR INDICATING THAT THE PASSENGER DID NOT WEIGH ENOUGH TO ACTIVATE. THE PASSENGER WEIGHS 200LBS. MY LOCAL DEALERSHIP HAS BEEN CONTACTED ABOUT THE PROBLEM. THE CAR HAS BEEN IN FOR SERVICE FOR THIS SPECIFIC PR...

Nov 18, 2014 Seat Belts 23,200 mi

MY JX HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS, THE MOTOR ENGAGED. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT BEFORE THE SET BELTS TIGHTEN. I HAVE ENDED UP IN THE MIDDLE OF AN INTERSECTION A FEW TIMES. THE DEALER COULD NOT FIND ANYTH...

Nov 18, 2014 Service Brakes 23,200 mi

MY JX HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS, THE MOTOR ENGAGED. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT BEFORE THE SET BELTS TIGHTEN. I HAVE ENDED UP IN THE MIDDLE OF AN INTERSECTION A FEW TIMES. THE DEALER COULD NOT FIND ANYTH...

Nov 18, 2014 Air Bags 24,500 mi

WHILE DRIVING THE CAR AT APPROXIMATELY 30MPH, THE PASSENGER AIRBAG WAS DISABLED BY THE SENSOR INDICATING THAT THE PASSENGER DID NOT WEIGH ENOUGH TO ACTIVATE. THE PASSENGER WEIGHS 200LBS. MY LOCAL DEALERSHIP HAS BEEN CONTACTED ABOUT THE PROBLEM. THE CAR HAS BEEN IN FOR SERVICE FOR THIS SPECIFIC PR...

Nov 18, 2014 Seat Belts 23,200 mi

MY JX HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS, THE MOTOR ENGAGED. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT BEFORE THE SET BELTS TIGHTEN. I HAVE ENDED UP IN THE MIDDLE OF AN INTERSECTION A FEW TIMES. THE DEALER COULD NOT FIND ANYTH...

Nov 18, 2014 Service Brakes 23,200 mi

MY JX HAS TIGHTENED THE SEAT BELTS IN THE FRONT SO HARD THAT IT PULLED ME AND MY PASSENGER BACK INTO OUR SEATS, THE MOTOR ENGAGED. WHEN THIS HAPPENS, THE BRAKES GO VERY SOFT BEFORE THE SET BELTS TIGHTEN. I HAVE ENDED UP IN THE MIDDLE OF AN INTERSECTION A FEW TIMES. THE DEALER COULD NOT FIND ANYTH...

Nov 13, 2014 Visibility/wiper 14,017 mi

DRIVER VISOR SAGGED TO FOREHEAD LEVEL. IN FULL DOWN THE VISOR SAGGED AS WELL AS FULL UP TO BLOCK VISION AND HAVE THE VISOR AT FOREHEAD LEVEL. THERE IS NO ALTERNATE WAY TO HOLD THIS VISOR OUT OF THE WAY. PROBLEM HAS REPEATED ON 11/12/14. I AWAIT DEALER REPLY. *TR

Nov 13, 2014 Visibility/wiper 14,017 mi

DRIVER VISOR SAGGED TO FOREHEAD LEVEL. IN FULL DOWN THE VISOR SAGGED AS WELL AS FULL UP TO BLOCK VISION AND HAVE THE VISOR AT FOREHEAD LEVEL. THERE IS NO ALTERNATE WAY TO HOLD THIS VISOR OUT OF THE WAY. PROBLEM HAS REPEATED ON 11/12/14. I AWAIT DEALER REPLY. *TR

Oct 31, 2014 Service Brakes 30,500 mi

I AM REQUESTING AN INVESTIGATION ON THE AUTOMATIC BRAKE SYSTEM ON THE INFINITI JX35, 2013 MODEL AND THE FACT THAT IT SHOULD NOT GO OFF WHEN YOU ARE DRIVING NORMALLY AND NOT ABOUT TO REAR END ANOTHER VEHICLE. ON SATURDAY OCTOBER 25, 2014, I WAS DRIVING MY 2013 INFINITI JX 35, WITH A PASSENGER DOWN A ...

Oct 31, 2014 Service Brakes 30,500 mi

I AM REQUESTING AN INVESTIGATION ON THE AUTOMATIC BRAKE SYSTEM ON THE INFINITI JX35, 2013 MODEL AND THE FACT THAT IT SHOULD NOT GO OFF WHEN YOU ARE DRIVING NORMALLY AND NOT ABOUT TO REAR END ANOTHER VEHICLE. ON SATURDAY OCTOBER 25, 2014, I WAS DRIVING MY 2013 INFINITI JX 35, WITH A PASSENGER DOWN A ...

Oct 28, 2014 Power Train 26,000 mi

THE VEHICLE BEGAN MAKING A REPETITIVE THUMPING SOUNDS THAT WAS MORE FREQUENT AS SPEED INCREASED AND LESS FREQUENT WHEN SPEED DECREASED. ALL TIRES WERE CHECKED FOR DEBRIS OR DEFECTS AND NONE WAS FOUND. TOOK TO DEALERSHIP AND WAS ADVISED THE FRONT DIFFERENTIAL FAILED. THE VEHICLE IS NOT DRIVABLE, ...

Oct 28, 2014 Power Train 26,000 mi

THE VEHICLE BEGAN MAKING A REPETITIVE THUMPING SOUNDS THAT WAS MORE FREQUENT AS SPEED INCREASED AND LESS FREQUENT WHEN SPEED DECREASED. ALL TIRES WERE CHECKED FOR DEBRIS OR DEFECTS AND NONE WAS FOUND. TOOK TO DEALERSHIP AND WAS ADVISED THE FRONT DIFFERENTIAL FAILED. THE VEHICLE IS NOT DRIVABLE, ...

Sep 23, 2014 Air Bags 31,000 mi

INFINITI DID A RECALL ON PASSENGER SIDE AIRBAG. I HAD NO PROBLEM WITH THE AIRBAG WHEN I BROUGHT IT IN, BUT NOW IT'S NOT WORKING PROPERLY. THE AIRBAG OFF LIGHT TURNS ON WHILE SOMEONE IS SITTING IN THE SEAT AND TURNS OFF WHEN SOMEONE LESS THAN ONE HUNDRED POUNDS IS IN THE SEAT. IT HAS BEEN INCONSIS...

Sep 23, 2014 Air Bags 31,000 mi

INFINITI DID A RECALL ON PASSENGER SIDE AIRBAG. I HAD NO PROBLEM WITH THE AIRBAG WHEN I BROUGHT IT IN, BUT NOW IT'S NOT WORKING PROPERLY. THE AIRBAG OFF LIGHT TURNS ON WHILE SOMEONE IS SITTING IN THE SEAT AND TURNS OFF WHEN SOMEONE LESS THAN ONE HUNDRED POUNDS IS IN THE SEAT. IT HAS BEEN INCONSIS...

Sep 16, 2014 Air Bags 6,000 mi

WITHIN THE INITIAL 12K MILES OF OWNING THIS JX35, WE'VE EXPERIENCED A SERIOUS PROBLEM WITH THE JX35 PASSENGER AIR BAG INDICATOR LIGHT. MY WIFE IS APPROX. 130 LBS. AND THE LIGHT COMES ON NUMEROUS TIMES INDICATING THAT THE AIRBAG WILL NOT FUNCTION DURING AN ACCIDENT. THIS IS A SERIOUS AND SIGNIFICAN...

Sep 16, 2014 Electrical System 6,000 mi

WITHIN THE INITIAL 12K MILES OF OWNING THIS JX35, WE'VE EXPERIENCED A SERIOUS PROBLEM WITH THE JX35 PASSENGER AIR BAG INDICATOR LIGHT. MY WIFE IS APPROX. 130 LBS. AND THE LIGHT COMES ON NUMEROUS TIMES INDICATING THAT THE AIRBAG WILL NOT FUNCTION DURING AN ACCIDENT. THIS IS A SERIOUS AND SIGNIFICAN...

Sep 16, 2014 Air Bags 6,000 mi

WITHIN THE INITIAL 12K MILES OF OWNING THIS JX35, WE'VE EXPERIENCED A SERIOUS PROBLEM WITH THE JX35 PASSENGER AIR BAG INDICATOR LIGHT. MY WIFE IS APPROX. 130 LBS. AND THE LIGHT COMES ON NUMEROUS TIMES INDICATING THAT THE AIRBAG WILL NOT FUNCTION DURING AN ACCIDENT. THIS IS A SERIOUS AND SIGNIFICAN...

Sep 16, 2014 Electrical System 6,000 mi

WITHIN THE INITIAL 12K MILES OF OWNING THIS JX35, WE'VE EXPERIENCED A SERIOUS PROBLEM WITH THE JX35 PASSENGER AIR BAG INDICATOR LIGHT. MY WIFE IS APPROX. 130 LBS. AND THE LIGHT COMES ON NUMEROUS TIMES INDICATING THAT THE AIRBAG WILL NOT FUNCTION DURING AN ACCIDENT. THIS IS A SERIOUS AND SIGNIFICAN...

Sep 14, 2014 Air Bags 200 mi

PASSENGER AIRBAG LIGHT STATES OFF WHEN A PERSON IS SITTING IN SEAT.. SUV HAD RECALL TO FIX THE PROBLEM BUT EVERY SO OFTEN IT STILL HAPPENS.. VERY WORRIED AIRBAG WONT DEPLOY IN ACCIDENT.. DEALER DOES NOT KNOW HOW TO REFIX THIS PROBLEM.. PLEASE HELP. *TR

Sep 14, 2014 Air Bags 200 mi

PASSENGER AIRBAG LIGHT STATES OFF WHEN A PERSON IS SITTING IN SEAT.. SUV HAD RECALL TO FIX THE PROBLEM BUT EVERY SO OFTEN IT STILL HAPPENS.. VERY WORRIED AIRBAG WONT DEPLOY IN ACCIDENT.. DEALER DOES NOT KNOW HOW TO REFIX THIS PROBLEM.. PLEASE HELP. *TR

Sep 11, 2014 Air Bags 500 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG LIGHT REMAINED ILLUMINATED ALTHOUGH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WEIGHT SENSOR FAILED AND NEEDED TO BE REPLACED. THE PASSENGER SIDE AIR BAG...

Sep 11, 2014 Air Bags 500 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG LIGHT REMAINED ILLUMINATED ALTHOUGH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WEIGHT SENSOR FAILED AND NEEDED TO BE REPLACED. THE PASSENGER SIDE AIR BAG...

Aug 11, 2014 Structure 11,809 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DASHBOARD MADE A RATTLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,809.

Aug 11, 2014 Structure 11,809 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DASHBOARD MADE A RATTLING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,809.

Aug 7, 2014 Air Bags 10,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFI...

Aug 7, 2014 Air Bags 10,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER REPAIRED THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFI...

Aug 6, 2014 Air Bags 2,500 mi

THE WARNING LIGHT THAT INDICATES THAT THE PASSENGER AIRBAG IS DEACTIVATED ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED BY AN ADULT. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG WITH THE CAR. THE LIGHT CONTINUED TO ILLUMINATE,...

Aug 6, 2014 Electrical System 2,500 mi

THE WARNING LIGHT THAT INDICATES THAT THE PASSENGER AIRBAG IS DEACTIVATED ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED BY AN ADULT. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG WITH THE CAR. THE LIGHT CONTINUED TO ILLUMINATE,...

Aug 6, 2014 Seats 2,500 mi

THE WARNING LIGHT THAT INDICATES THAT THE PASSENGER AIRBAG IS DEACTIVATED ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED BY AN ADULT. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG WITH THE CAR. THE LIGHT CONTINUED TO ILLUMINATE,...

Aug 6, 2014 Air Bags 2,500 mi

THE WARNING LIGHT THAT INDICATES THAT THE PASSENGER AIRBAG IS DEACTIVATED ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED BY AN ADULT. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG WITH THE CAR. THE LIGHT CONTINUED TO ILLUMINATE,...

Aug 6, 2014 Electrical System 2,500 mi

THE WARNING LIGHT THAT INDICATES THAT THE PASSENGER AIRBAG IS DEACTIVATED ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED BY AN ADULT. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG WITH THE CAR. THE LIGHT CONTINUED TO ILLUMINATE,...

Aug 6, 2014 Seats 2,500 mi

THE WARNING LIGHT THAT INDICATES THAT THE PASSENGER AIRBAG IS DEACTIVATED ILLUMINATES WHILE THE PASSENGER SEAT IS OCCUPIED BY AN ADULT. I RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM AND NOTHING WAS WRONG WITH THE CAR. THE LIGHT CONTINUED TO ILLUMINATE,...

Jul 31, 2014 Service Brakes 17,000 mi

AUGUST 2013 - WHEN PRESSING THE ON THE BRAKE PEDAL TO STOP THE VEHICLE,IT WILL CONTINUE TO MOVE AND THE BRAKE PEDAL WILL GO DOWN TO THE FLOOR BUT IT WOULD NOT BREAK AND THE SEAT BELT TIGHTENS AND ALMOST REAR ENDED THE FRONT CAR. I TOOK THE CAR TO THE INFINITI DEALER AND THEY REPLACED THE MASTER CYLI...

Jul 31, 2014 Service Brakes 17,000 mi

AUGUST 2013 - WHEN PRESSING THE ON THE BRAKE PEDAL TO STOP THE VEHICLE,IT WILL CONTINUE TO MOVE AND THE BRAKE PEDAL WILL GO DOWN TO THE FLOOR BUT IT WOULD NOT BREAK AND THE SEAT BELT TIGHTENS AND ALMOST REAR ENDED THE FRONT CAR. I TOOK THE CAR TO THE INFINITI DEALER AND THEY REPLACED THE MASTER CYLI...

Jul 28, 2014 Air Bags

VEHICLE HAS HAD 2 AIR BAG RECALLS, BOTH RECALL REPAIRS WERE COMPLETED AT DEALERSHIP. THE PASSENGER AIRBAG LIGHT CONTINUES TO INTERMITTENTLY TURN ON INDICATING THE PASSENGER AIR BAG IS OFF WHILE AN ADULT PASSENGER OF 140-180+ LBS IS OCCUPYING THE SEAT. THE CAR WAS TAKEN INTO THE DEALERSHIP TO REPAIR,...

Jul 28, 2014 Air Bags

VEHICLE HAS HAD 2 AIR BAG RECALLS, BOTH RECALL REPAIRS WERE COMPLETED AT DEALERSHIP. THE PASSENGER AIRBAG LIGHT CONTINUES TO INTERMITTENTLY TURN ON INDICATING THE PASSENGER AIR BAG IS OFF WHILE AN ADULT PASSENGER OF 140-180+ LBS IS OCCUPYING THE SEAT. THE CAR WAS TAKEN INTO THE DEALERSHIP TO REPAIR,...

Jul 18, 2014 Air Bags 2,633 mi

FRONT PASSENGER AIR BAG INDICATOR LIGHT GOES ON WITH PASSENGER IN THE SEAT. NUMEROUS VISITS AND CALLS TO DEALER AND MANUFACTURER, MFG FIELD ENGINEER AND PROBLEM STILL EXISTS AFTER RECALL. IF PASSENGER SHIFTS WEIGHT IN SEAT OR FROM AN ACCIDENT AVOIDANCE AIR BAG MAY NOT BE DEPLOYED. *TR

Jul 18, 2014 Air Bags 2,633 mi

FRONT PASSENGER AIR BAG INDICATOR LIGHT GOES ON WITH PASSENGER IN THE SEAT. NUMEROUS VISITS AND CALLS TO DEALER AND MANUFACTURER, MFG FIELD ENGINEER AND PROBLEM STILL EXISTS AFTER RECALL. IF PASSENGER SHIFTS WEIGHT IN SEAT OR FROM AN ACCIDENT AVOIDANCE AIR BAG MAY NOT BE DEPLOYED. *TR

Jul 10, 2014 Air Bags

MY JX 35 WAS RECALLED (14V-138) TO FIX THE OCCUPANT CLASSIFICATION SYSTEM. I HAD THE RECALL "FIX" PERFORMED ON THE VEHICLE. WHEN PASSENGERS WEIGHING BETWEEN 105-125 POUNDS SIT IN THE FRONG PASSENGER SEAT, THE LIGHT COMES ON INDICATING THAT AIR BAG IS TURNED OFF. THE DEALER (FIELDS INFINITI OF GLENC...

Jul 10, 2014 Air Bags

MY JX 35 WAS RECALLED (14V-138) TO FIX THE OCCUPANT CLASSIFICATION SYSTEM. I HAD THE RECALL "FIX" PERFORMED ON THE VEHICLE. WHEN PASSENGERS WEIGHING BETWEEN 105-125 POUNDS SIT IN THE FRONG PASSENGER SEAT, THE LIGHT COMES ON INDICATING THAT AIR BAG IS TURNED OFF. THE DEALER (FIELDS INFINITI OF GLENC...

Jun 27, 2014 Electrical System

FROM THE FIRST WEEK OF PURCHASE MANY ELECTRICAL PROBLEMS MIRRORS DON'T RETURN TO DRIVE PASSION, WINDOWS WHILE DRIVING GO UP AND DOWN AT RANDOM THEN THE AUTO UP DOESN'T WORK FOR DAYS THEN JUST STARTS WORKING AGAIN DASH LIGHT GO DARK GPS AND RADIO DO NOT WORK WHEN COLD UNTIL AFTER CAR STARTS TO WARM ...

Jun 27, 2014 Electrical System

FROM THE FIRST WEEK OF PURCHASE MANY ELECTRICAL PROBLEMS MIRRORS DON'T RETURN TO DRIVE PASSION, WINDOWS WHILE DRIVING GO UP AND DOWN AT RANDOM THEN THE AUTO UP DOESN'T WORK FOR DAYS THEN JUST STARTS WORKING AGAIN DASH LIGHT GO DARK GPS AND RADIO DO NOT WORK WHEN COLD UNTIL AFTER CAR STARTS TO WARM ...

Jun 26, 2014 Equipment Adaptive/mobility 9,888 mi

VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS ...

Jun 26, 2014 Electrical System 9,888 mi

VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS ...

Jun 26, 2014 Equipment Adaptive/mobility 9,888 mi

VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS ...

Jun 26, 2014 Electrical System 9,888 mi

VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS ...

May 2, 2014 Power Train 200 mi

WE BOUGHT A 2013 INFINITI JX35 ON 4/25/2013.VIN# [XXX]. WE HAVE14,000 MILES ON IT TO DATE.THIS CAR HAS AN INTERMITTENT TRANSMISSION PROBLEM SINCE WE PICK IT UP.. THE DEALER IS AWARE OF THE PROBLEM. WE HAVE TAKEN THE CAR IN 4 TIMES NOW BUT THE DEALER HAS NOT BEEN ABLE TO REPLICATED & RECORD. THIS ...

May 2, 2014 Power Train 200 mi

WE BOUGHT A 2013 INFINITI JX35 ON 4/25/2013.VIN# [XXX]. WE HAVE14,000 MILES ON IT TO DATE.THIS CAR HAS AN INTERMITTENT TRANSMISSION PROBLEM SINCE WE PICK IT UP.. THE DEALER IS AWARE OF THE PROBLEM. WE HAVE TAKEN THE CAR IN 4 TIMES NOW BUT THE DEALER HAS NOT BEEN ABLE TO REPLICATED & RECORD. THIS ...

Apr 12, 2014 Electrical System 12,000 mi

AS I STARTED THE CAR AFTER A LONG DAY OF WORK, I DISCOVERED THAT THE DASHBOARD IS NOT FUNCTIONAL, COMPLETELY DEAD. BLINKERS, GAS METER, SPEED METER, CRUISE, LIGHTS DID NOT WORK. I CALLED BROOKPARK INFINITY WHO TOLD ME THAT THE FUSE WAS OUT AND REPLACED IT. THEY DID NOT HAVE ANY EXPLANATION WHY THIS ...

Apr 12, 2014 Electrical System 12,000 mi

AS I STARTED THE CAR AFTER A LONG DAY OF WORK, I DISCOVERED THAT THE DASHBOARD IS NOT FUNCTIONAL, COMPLETELY DEAD. BLINKERS, GAS METER, SPEED METER, CRUISE, LIGHTS DID NOT WORK. I CALLED BROOKPARK INFINITY WHO TOLD ME THAT THE FUSE WAS OUT AND REPLACED IT. THEY DID NOT HAVE ANY EXPLANATION WHY THIS ...

Apr 9, 2014 Structure

2013 INFINITY JX35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO FRONT DOOR OF VEHICLE HAS VERY SHARP EDGES THAT CAUSED INJURY TO CONSUMERS FACE. *SMD THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS A MANUFACTURING DEFECT, AND THEY WERE NOT RESPONSIBLE FOR FIXING IT. (LAWYER WROTE IN ON...

Apr 9, 2014 Vehicle Speed Control 2,085 mi

CAR STRONGLY VIBRATES/SHUDDERS AT APPROX 20 MPH AND THEREAFTER, AND I HAD TO TAKE FOOT OFF PEDAL TO GET IT TO SHIFT GEARS. ENGINE LIGHT COMES ON. AT FIRST VISIT TO DEALER, ON 9/7/2013, (I'M CURRENTLY ON 4TH VISIT SINCE GETTING CAR), THEY CLAIMED TO REPAIR THE ISSUE, THOUGH REPAIR ORDER NOT CLEAR WHA...

Apr 9, 2014 Engine 2,085 mi

CAR STRONGLY VIBRATES/SHUDDERS AT APPROX 20 MPH AND THEREAFTER, AND I HAD TO TAKE FOOT OFF PEDAL TO GET IT TO SHIFT GEARS. ENGINE LIGHT COMES ON. AT FIRST VISIT TO DEALER, ON 9/7/2013, (I'M CURRENTLY ON 4TH VISIT SINCE GETTING CAR), THEY CLAIMED TO REPAIR THE ISSUE, THOUGH REPAIR ORDER NOT CLEAR WHA...

Apr 9, 2014 Structure

2013 INFINITY JX35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO FRONT DOOR OF VEHICLE HAS VERY SHARP EDGES THAT CAUSED INJURY TO CONSUMERS FACE. *SMD THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS A MANUFACTURING DEFECT, AND THEY WERE NOT RESPONSIBLE FOR FIXING IT. (LAWYER WROTE IN ON...

Apr 9, 2014 Vehicle Speed Control 2,085 mi

CAR STRONGLY VIBRATES/SHUDDERS AT APPROX 20 MPH AND THEREAFTER, AND I HAD TO TAKE FOOT OFF PEDAL TO GET IT TO SHIFT GEARS. ENGINE LIGHT COMES ON. AT FIRST VISIT TO DEALER, ON 9/7/2013, (I'M CURRENTLY ON 4TH VISIT SINCE GETTING CAR), THEY CLAIMED TO REPAIR THE ISSUE, THOUGH REPAIR ORDER NOT CLEAR WHA...

Apr 9, 2014 Engine 2,085 mi

CAR STRONGLY VIBRATES/SHUDDERS AT APPROX 20 MPH AND THEREAFTER, AND I HAD TO TAKE FOOT OFF PEDAL TO GET IT TO SHIFT GEARS. ENGINE LIGHT COMES ON. AT FIRST VISIT TO DEALER, ON 9/7/2013, (I'M CURRENTLY ON 4TH VISIT SINCE GETTING CAR), THEY CLAIMED TO REPAIR THE ISSUE, THOUGH REPAIR ORDER NOT CLEAR WHA...

Mar 29, 2014 Structure 6,000 mi

OUR JX 35 HAS A ONGOING RATTLE IN THE CENTER STACK, MID-DASH AREA, JUST BELOW THE NAVIGATION AREA. I WILL BE TAKING OUR VEHICLE IN TO THE NEAREST DEALERSHIP (80MI ONE-WAY) ONCE THEY ACTUALLY RETURN MY APPOINTMENT REQUEST TO GET THIS RATTLE FIX (THIS WILL BE THE SECOND ATTEMPT!!!). *TR

Mar 29, 2014 Structure 6,000 mi

OUR JX 35 HAS A ONGOING RATTLE IN THE CENTER STACK, MID-DASH AREA, JUST BELOW THE NAVIGATION AREA. I WILL BE TAKING OUR VEHICLE IN TO THE NEAREST DEALERSHIP (80MI ONE-WAY) ONCE THEY ACTUALLY RETURN MY APPOINTMENT REQUEST TO GET THIS RATTLE FIX (THIS WILL BE THE SECOND ATTEMPT!!!). *TR

Mar 24, 2014 Air Bags 3,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ...

Mar 24, 2014 Air Bags 3,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ...

Mar 21, 2014 Suspension 4,000 mi

A COUPLE OF MONTHS AFTER DRIVING MY 2013 JX35 I BEGAN EXPERIENCING A SHUDDER/SHAKING IN MY VEHICLE WHEN DRIVING IN THE 15 TO 25 MPH RANGE. THE ENTIRE CAR SHAKES SEVERELY. IT HAPPEN WHEN TRYING TO MAINTAIN SPEED IN THE RANGE OF 15 TO 25 MPH. THIS IS A RANGE COMMONLY DRIVEN IN SCHOOL ZONES, NEIGHBORH...

Mar 21, 2014 Engine And Engine Cooling 4,000 mi

A COUPLE OF MONTHS AFTER DRIVING MY 2013 JX35 I BEGAN EXPERIENCING A SHUDDER/SHAKING IN MY VEHICLE WHEN DRIVING IN THE 15 TO 25 MPH RANGE. THE ENTIRE CAR SHAKES SEVERELY. IT HAPPEN WHEN TRYING TO MAINTAIN SPEED IN THE RANGE OF 15 TO 25 MPH. THIS IS A RANGE COMMONLY DRIVEN IN SCHOOL ZONES, NEIGHBORH...

Mar 21, 2014 Suspension 4,000 mi

A COUPLE OF MONTHS AFTER DRIVING MY 2013 JX35 I BEGAN EXPERIENCING A SHUDDER/SHAKING IN MY VEHICLE WHEN DRIVING IN THE 15 TO 25 MPH RANGE. THE ENTIRE CAR SHAKES SEVERELY. IT HAPPEN WHEN TRYING TO MAINTAIN SPEED IN THE RANGE OF 15 TO 25 MPH. THIS IS A RANGE COMMONLY DRIVEN IN SCHOOL ZONES, NEIGHBORH...

Mar 21, 2014 Engine And Engine Cooling 4,000 mi

A COUPLE OF MONTHS AFTER DRIVING MY 2013 JX35 I BEGAN EXPERIENCING A SHUDDER/SHAKING IN MY VEHICLE WHEN DRIVING IN THE 15 TO 25 MPH RANGE. THE ENTIRE CAR SHAKES SEVERELY. IT HAPPEN WHEN TRYING TO MAINTAIN SPEED IN THE RANGE OF 15 TO 25 MPH. THIS IS A RANGE COMMONLY DRIVEN IN SCHOOL ZONES, NEIGHBORH...

Mar 13, 2014 Air Bags

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THEY NEEDED TO UPDATE THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHIC...

Mar 13, 2014 Air Bags

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THEY NEEDED TO UPDATE THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHIC...

Feb 21, 2014 Power Train 3,500 mi

CAR WOULDN'T MOVE FROM P (PARKING) GEAR AT FIRST. WHEN IT EVENTUALLY STARTED MOVING, IT WOULDN'T ACCELERATE TO MORE THAN 20 MILE PER HOUR EVEN THOUGH IT'S AT 5-6000 RPM AND EVENTUALLY THE CAR STOP MOVING COMPLETELY EVEN THOUGH THE ENGINE WAS ON. WAS TOLD BY THE DEALER THAT IT WAS DUE TO A DEFECTIV...

Feb 21, 2014 Vehicle Speed Control 3,500 mi

CAR WOULDN'T MOVE FROM P (PARKING) GEAR AT FIRST. WHEN IT EVENTUALLY STARTED MOVING, IT WOULDN'T ACCELERATE TO MORE THAN 20 MILE PER HOUR EVEN THOUGH IT'S AT 5-6000 RPM AND EVENTUALLY THE CAR STOP MOVING COMPLETELY EVEN THOUGH THE ENGINE WAS ON. WAS TOLD BY THE DEALER THAT IT WAS DUE TO A DEFECTIV...

Feb 21, 2014 Power Train 3,500 mi

CAR WOULDN'T MOVE FROM P (PARKING) GEAR AT FIRST. WHEN IT EVENTUALLY STARTED MOVING, IT WOULDN'T ACCELERATE TO MORE THAN 20 MILE PER HOUR EVEN THOUGH IT'S AT 5-6000 RPM AND EVENTUALLY THE CAR STOP MOVING COMPLETELY EVEN THOUGH THE ENGINE WAS ON. WAS TOLD BY THE DEALER THAT IT WAS DUE TO A DEFECTIV...

Feb 21, 2014 Vehicle Speed Control 3,500 mi

CAR WOULDN'T MOVE FROM P (PARKING) GEAR AT FIRST. WHEN IT EVENTUALLY STARTED MOVING, IT WOULDN'T ACCELERATE TO MORE THAN 20 MILE PER HOUR EVEN THOUGH IT'S AT 5-6000 RPM AND EVENTUALLY THE CAR STOP MOVING COMPLETELY EVEN THOUGH THE ENGINE WAS ON. WAS TOLD BY THE DEALER THAT IT WAS DUE TO A DEFECTIV...

Feb 19, 2014 Electrical System 5,000 mi

I CALLED NALLEY INFINITI OF MARIETTA TO SET UP A SERVICE CALL IN RESPONSE TO NHTSA RECALL 13V-445. I WAS TRANSFERRED TO A FEMALE SERVICE WRITER. SHE ASKED IF I HAD THIS CAR SERVICED THERE IN THE PAST. I TOLD HER NO BECAUSE THE CAR IS NEW. SHE TOLD ME THAT THEY ARE "WAITING ON PARTS" AND THAT I ...

Feb 19, 2014 Service Brakes, Hydraulic 5,000 mi

I CALLED NALLEY INFINITI OF MARIETTA TO SET UP A SERVICE CALL IN RESPONSE TO NHTSA RECALL 13V-445. I WAS TRANSFERRED TO A FEMALE SERVICE WRITER. SHE ASKED IF I HAD THIS CAR SERVICED THERE IN THE PAST. I TOLD HER NO BECAUSE THE CAR IS NEW. SHE TOLD ME THAT THEY ARE "WAITING ON PARTS" AND THAT I ...

Feb 19, 2014 Electrical System 5,000 mi

I CALLED NALLEY INFINITI OF MARIETTA TO SET UP A SERVICE CALL IN RESPONSE TO NHTSA RECALL 13V-445. I WAS TRANSFERRED TO A FEMALE SERVICE WRITER. SHE ASKED IF I HAD THIS CAR SERVICED THERE IN THE PAST. I TOLD HER NO BECAUSE THE CAR IS NEW. SHE TOLD ME THAT THEY ARE "WAITING ON PARTS" AND THAT I ...

Feb 19, 2014 Service Brakes, Hydraulic 5,000 mi

I CALLED NALLEY INFINITI OF MARIETTA TO SET UP A SERVICE CALL IN RESPONSE TO NHTSA RECALL 13V-445. I WAS TRANSFERRED TO A FEMALE SERVICE WRITER. SHE ASKED IF I HAD THIS CAR SERVICED THERE IN THE PAST. I TOLD HER NO BECAUSE THE CAR IS NEW. SHE TOLD ME THAT THEY ARE "WAITING ON PARTS" AND THAT I ...

Jan 15, 2014 Air Bags 7,403 mi

THE PASSENGER SIDE AIRBAG "OFF" LIGHT COMES ON INTERMITTENTLY WHEN THERE IS A FRONT ADULT PASSENGER IN THE SEAT. BOTH MYSELF (145#) AND MY 13 YEAR OLD SON (115#) HAVE HAD IT OCCUR ON MULTIPLE OCCASIONS. I HAVE TAKEN IT TO THE DEALER TWICE (7/8/13 AND 1/6/14) AND WAS TOLD THE DEALERSHIP COULD NOT D...

Jan 15, 2014 Air Bags 7,403 mi

THE PASSENGER SIDE AIRBAG "OFF" LIGHT COMES ON INTERMITTENTLY WHEN THERE IS A FRONT ADULT PASSENGER IN THE SEAT. BOTH MYSELF (145#) AND MY 13 YEAR OLD SON (115#) HAVE HAD IT OCCUR ON MULTIPLE OCCASIONS. I HAVE TAKEN IT TO THE DEALER TWICE (7/8/13 AND 1/6/14) AND WAS TOLD THE DEALERSHIP COULD NOT D...

Jan 14, 2014 Air Bags 29,000 mi

THE PASSENGER SIDE AIR BAG LIGHT REMAINS ON EVEN THOUGH THE SEAT IS OCCUPIED. THAT MEANS THAT THE AIR BAG IS NOT OPERATIONAL EVEN THOUGH THE SEAT IS OCCUPIED. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS ISSUE. *TR

Jan 14, 2014 Back Over Prevention 29,000 mi

THE WARNING LIGHT FOR BACK UP COLLISION INTERVENTION SYSTEM AND THE BLIND SPOT WARNING (BSW) COMES ON SUDDENLY WHILE DRIVING. IT COMES ON AT DIFFERENT SPEEDS AND HAPPENS ON THE HIGHWAY DRIVING AS WELL AS CITY DRIVING. THE INFINTI DEALER IN TAMPA FL CANNOT FIX THE PROBLEM AND HENCE COMES UP WITH REAS...

Jan 14, 2014 Electrical System 29,000 mi

THE WARNING LIGHT FOR BACK UP COLLISION INTERVENTION SYSTEM AND THE BLIND SPOT WARNING (BSW) COMES ON SUDDENLY WHILE DRIVING. IT COMES ON AT DIFFERENT SPEEDS AND HAPPENS ON THE HIGHWAY DRIVING AS WELL AS CITY DRIVING. THE INFINTI DEALER IN TAMPA FL CANNOT FIX THE PROBLEM AND HENCE COMES UP WITH REAS...

Jan 14, 2014 Air Bags 12,469 mi

PASSENGER SIDE AIR BAG LIGHT ON WITH AN ADULT SEATED. THE DEALER SAID NO CODES NO PROBLEM FOUND. THE AIR BAG LIGHT WILL GO OUT AFTER SEVERAL MILES. IT HAS BEEN IN 3 OR 4 TIMES TO THE DEALER AND NOT REPAIRED OR ANY PARTS REPLACED. UNSAFE. *TR

Jan 14, 2014 Air Bags 29,000 mi

THE PASSENGER SIDE AIR BAG LIGHT REMAINS ON EVEN THOUGH THE SEAT IS OCCUPIED. THAT MEANS THAT THE AIR BAG IS NOT OPERATIONAL EVEN THOUGH THE SEAT IS OCCUPIED. I NOTICED THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS ISSUE. *TR

Jan 14, 2014 Back Over Prevention 29,000 mi

THE WARNING LIGHT FOR BACK UP COLLISION INTERVENTION SYSTEM AND THE BLIND SPOT WARNING (BSW) COMES ON SUDDENLY WHILE DRIVING. IT COMES ON AT DIFFERENT SPEEDS AND HAPPENS ON THE HIGHWAY DRIVING AS WELL AS CITY DRIVING. THE INFINTI DEALER IN TAMPA FL CANNOT FIX THE PROBLEM AND HENCE COMES UP WITH REAS...

Jan 14, 2014 Electrical System 29,000 mi

THE WARNING LIGHT FOR BACK UP COLLISION INTERVENTION SYSTEM AND THE BLIND SPOT WARNING (BSW) COMES ON SUDDENLY WHILE DRIVING. IT COMES ON AT DIFFERENT SPEEDS AND HAPPENS ON THE HIGHWAY DRIVING AS WELL AS CITY DRIVING. THE INFINTI DEALER IN TAMPA FL CANNOT FIX THE PROBLEM AND HENCE COMES UP WITH REAS...

Jan 14, 2014 Air Bags 12,469 mi

PASSENGER SIDE AIR BAG LIGHT ON WITH AN ADULT SEATED. THE DEALER SAID NO CODES NO PROBLEM FOUND. THE AIR BAG LIGHT WILL GO OUT AFTER SEVERAL MILES. IT HAS BEEN IN 3 OR 4 TIMES TO THE DEALER AND NOT REPAIRED OR ANY PARTS REPLACED. UNSAFE. *TR

Jan 9, 2014 Air Bags 19,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WITH THE SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BECAUSE THE...

Jan 9, 2014 Air Bags 19,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED WITH THE SEAT OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BECAUSE THE...

Dec 23, 2013 Power Train 7,018 mi

NO FORWARD OR REVERSE IN GEAR, RPM WON'T GO OVER 2500 RPM IN GEAR; NEUTRAL OK. CAR TOWED IN TO DEALERSHIP. MULTIPLE DTC FOUND; REPLACED CVT TRANSMISSION ASSEMBLY. *TR

Dec 23, 2013 Power Train 7,018 mi

NO FORWARD OR REVERSE IN GEAR, RPM WON'T GO OVER 2500 RPM IN GEAR; NEUTRAL OK. CAR TOWED IN TO DEALERSHIP. MULTIPLE DTC FOUND; REPLACED CVT TRANSMISSION ASSEMBLY. *TR

Dec 10, 2013 Service Brakes Crash 12,500 mi

THERE WAS A COUPLE OF INCHES OF FRESH SNOW ON THE STREETS. THIS WAS THE FIRST SNOW THAT THE CAR HAS SEEN. THE BRAKES DO NOT WORK IN SNOW. WHEN THE CAR STARTS TO SKID IN THE SNOW, THE ANTI LOCK BRAKE FEATURE APPEARS TO KICK IN, WHICH CAUSES THE CAR TO NOT BRAKE AT ALL. CAR SIMPLY CRUISES FORWARD...

Dec 10, 2013 Service Brakes Crash 12,500 mi

THERE WAS A COUPLE OF INCHES OF FRESH SNOW ON THE STREETS. THIS WAS THE FIRST SNOW THAT THE CAR HAS SEEN. THE BRAKES DO NOT WORK IN SNOW. WHEN THE CAR STARTS TO SKID IN THE SNOW, THE ANTI LOCK BRAKE FEATURE APPEARS TO KICK IN, WHICH CAUSES THE CAR TO NOT BRAKE AT ALL. CAR SIMPLY CRUISES FORWARD...

Dec 2, 2013 Service Brakes Crash 6,500 mi

NHTSA CAMPAIGN ID NO. 13V139000. STARTED CAR. PULLED OUT OF PARKING LOT. THE BRAKES IN MY 2013 INFINITI JX35 HAD A COMPLETE FAILURE AND WOULD NOT STOP CAR AT ALL. TO AVOID ONCOMING TRAFFIC PULLED OVER TO A GRASSY AREA AND CRASHED INTO A BRICK STRUCTURE. *TR

Dec 2, 2013 Service Brakes Crash 6,500 mi

NHTSA CAMPAIGN ID NO. 13V139000. STARTED CAR. PULLED OUT OF PARKING LOT. THE BRAKES IN MY 2013 INFINITI JX35 HAD A COMPLETE FAILURE AND WOULD NOT STOP CAR AT ALL. TO AVOID ONCOMING TRAFFIC PULLED OVER TO A GRASSY AREA AND CRASHED INTO A BRICK STRUCTURE. *TR

Nov 22, 2013 Steering 33,000 mi

THE STEERING WHEEL IS LOOSE EVERYTIME I APPLY BRAKE OR PEDAL OR TURNING CORNER. I BRING MY CAR TO DEALER THEY SAY ALL JX35 HAVE THE SAME SMALL AMOUNT OF PLAY IN COLUMN. THEY GIVE ME THE GRAND NEW ONE TO CHECK AND THE GRAND NEW ONE DO NOT HAVE THAT PROBLEM. THEY SAID THEY COULD NOT DO ANYTHING WITH T...

Nov 22, 2013 Steering 33,000 mi

THE STEERING WHEEL IS LOOSE EVERYTIME I APPLY BRAKE OR PEDAL OR TURNING CORNER. I BRING MY CAR TO DEALER THEY SAY ALL JX35 HAVE THE SAME SMALL AMOUNT OF PLAY IN COLUMN. THEY GIVE ME THE GRAND NEW ONE TO CHECK AND THE GRAND NEW ONE DO NOT HAVE THAT PROBLEM. THEY SAID THEY COULD NOT DO ANYTHING WITH T...

Nov 20, 2013 Air Bags 8,344 mi

WE HAVE TAKEN OUR 2013 INFINITI JX35, MANUFACTURED IN 9/12, TO THE DEALER THREE TIMES IN 7 MONTHS TO HAVE THEM INSPECT THE PASSENGER AIRBAG SENSOR. WHEN PASSENGERS (FULL-SIZED ADULTS) SIT IN THE SEAT, OCCASIONALLY THE DASHBOARD LIGHT INDICATES THE AIRBAG IS NOT OPERATIONAL. THE DEALER AND INFINITI...

Nov 20, 2013 Air Bags 8,344 mi

WE HAVE TAKEN OUR 2013 INFINITI JX35, MANUFACTURED IN 9/12, TO THE DEALER THREE TIMES IN 7 MONTHS TO HAVE THEM INSPECT THE PASSENGER AIRBAG SENSOR. WHEN PASSENGERS (FULL-SIZED ADULTS) SIT IN THE SEAT, OCCASIONALLY THE DASHBOARD LIGHT INDICATES THE AIRBAG IS NOT OPERATIONAL. THE DEALER AND INFINITI...

Nov 15, 2013 Electrical System 5,000 mi

DASH WENT BLANK AND TOTAL ELECTRONICS FAILED. VEHICLE TOWED TO INFINITI OF TAMPA ON 11/5/2013 AND NISSAN USA INFINITI DIVISION WAS ADVISED! WE REQUESTED THAT THE CAR BE DECLARED UNSAFE TO DRIVE AND A REPLACEMENT OR BUY BACK BY INFINITI WAS NEEDED. INFINITI ENTERED A STALLING TACTIC. REPAIRS WENT FRO...

Nov 15, 2013 Electrical System 5,000 mi

DASH WENT BLANK AND TOTAL ELECTRONICS FAILED. VEHICLE TOWED TO INFINITI OF TAMPA ON 11/5/2013 AND NISSAN USA INFINITI DIVISION WAS ADVISED! WE REQUESTED THAT THE CAR BE DECLARED UNSAFE TO DRIVE AND A REPLACEMENT OR BUY BACK BY INFINITI WAS NEEDED. INFINITI ENTERED A STALLING TACTIC. REPAIRS WENT FRO...

Nov 14, 2013 Electrical System 5,000 mi

OUR JX35 ELECTRICAL YSTEM OVERHEATED AND SHORTED OUT ALL DISPLAYS AND ELECTRONICS. WE LIMPED HOME W/O A SPEEDOMETER, DIRECTIONAL SIGNAL INDICATORS, NOTHING! THE CAR TOTALLY DEAD WAS TOWED TO INFINITI OF TAMPA. INFINITI OF TAMPA PROMISED THE VEHICLE IN NO MORE THAN 2 DAYS. THEY NOW TELL US PARTS ARE ...

Nov 14, 2013 Electrical System 5,000 mi

OUR JX35 ELECTRICAL YSTEM OVERHEATED AND SHORTED OUT ALL DISPLAYS AND ELECTRONICS. WE LIMPED HOME W/O A SPEEDOMETER, DIRECTIONAL SIGNAL INDICATORS, NOTHING! THE CAR TOTALLY DEAD WAS TOWED TO INFINITI OF TAMPA. INFINITI OF TAMPA PROMISED THE VEHICLE IN NO MORE THAN 2 DAYS. THEY NOW TELL US PARTS ARE ...

Nov 13, 2013 Electrical System 4,000 mi

THE ENTIRE ELECTRICAL SYSTEM FAILED AND OVERHEATED. THIS AUTOMOBILE COULD NEVER AGAIN BE CONSIDERED SAFE IN OUR OPINION. THE VEHICLE HAS BEEN AT INFINITI OF TAMPA SINCE EARLY NOVEMBER 4, 2013. WE WERE OLD TODAY THAT THE DEALERSHIP DOES NOT EVEN EXPECT TO RECEIVE THE PARTS UNTIL AFTER DECEMBER 1ST, 2...

Nov 13, 2013 Electrical System 4,000 mi

THE ENTIRE ELECTRICAL SYSTEM FAILED AND OVERHEATED. THIS AUTOMOBILE COULD NEVER AGAIN BE CONSIDERED SAFE IN OUR OPINION. THE VEHICLE HAS BEEN AT INFINITI OF TAMPA SINCE EARLY NOVEMBER 4, 2013. WE WERE OLD TODAY THAT THE DEALERSHIP DOES NOT EVEN EXPECT TO RECEIVE THE PARTS UNTIL AFTER DECEMBER 1ST, 2...

Nov 11, 2013 Electrical System 4,800 mi

THE ENTIRE ELECTRONIC SYSTEM WENT DEAD. A CONNECTED CELL PHONE BECAME TOO HOT TO TOUCH! EVERY ELECTRONIC COMPONENT FAILED! NO SPEED OR ANY INDICATORS OF ANY KIND WORKED. GOT VEHICLE HOME INTO GARAGE AND LEFT ON CA TRIP. ON RETURN SCHEDULED SERVICE APPOINTMENT BUT THE JX35 WAS DEAD AND TOWED TO THE D...

Nov 11, 2013 Electrical System 4,800 mi

THE ENTIRE ELECTRONIC SYSTEM WENT DEAD. A CONNECTED CELL PHONE BECAME TOO HOT TO TOUCH! EVERY ELECTRONIC COMPONENT FAILED! NO SPEED OR ANY INDICATORS OF ANY KIND WORKED. GOT VEHICLE HOME INTO GARAGE AND LEFT ON CA TRIP. ON RETURN SCHEDULED SERVICE APPOINTMENT BUT THE JX35 WAS DEAD AND TOWED TO THE D...

Oct 21, 2013 Engine 3,150 mi

AFTER ABOUT 3000 MILES, I BEGAN TO EXPERIENCE A "BUCKING" OF THE CAR AT VERY LOW SPEED IN TRAFFIC (~10-15MPH). EXPERIENCED A LOSS OF POWER AND WOULD HAVE TO STOMP ON THE ACCELERATOR TO GET THE VEHICLE TO ACCELERATE. THIS BEGAN TO OCCUR REGULARLY UNTIL I DECIDED TO TAKE THE VEHICLE IN AS PART OF TH...

Oct 21, 2013 Power Train 3,150 mi

AFTER ABOUT 3000 MILES, I BEGAN TO EXPERIENCE A "BUCKING" OF THE CAR AT VERY LOW SPEED IN TRAFFIC (~10-15MPH). EXPERIENCED A LOSS OF POWER AND WOULD HAVE TO STOMP ON THE ACCELERATOR TO GET THE VEHICLE TO ACCELERATE. THIS BEGAN TO OCCUR REGULARLY UNTIL I DECIDED TO TAKE THE VEHICLE IN AS PART OF TH...

Oct 21, 2013 Engine 3,150 mi

AFTER ABOUT 3000 MILES, I BEGAN TO EXPERIENCE A "BUCKING" OF THE CAR AT VERY LOW SPEED IN TRAFFIC (~10-15MPH). EXPERIENCED A LOSS OF POWER AND WOULD HAVE TO STOMP ON THE ACCELERATOR TO GET THE VEHICLE TO ACCELERATE. THIS BEGAN TO OCCUR REGULARLY UNTIL I DECIDED TO TAKE THE VEHICLE IN AS PART OF TH...

Oct 21, 2013 Power Train 3,150 mi

AFTER ABOUT 3000 MILES, I BEGAN TO EXPERIENCE A "BUCKING" OF THE CAR AT VERY LOW SPEED IN TRAFFIC (~10-15MPH). EXPERIENCED A LOSS OF POWER AND WOULD HAVE TO STOMP ON THE ACCELERATOR TO GET THE VEHICLE TO ACCELERATE. THIS BEGAN TO OCCUR REGULARLY UNTIL I DECIDED TO TAKE THE VEHICLE IN AS PART OF TH...

Oct 19, 2013 Service Brakes 12,000 mi

UPON APPROACHING AN INTERSECTION MY WIFE WAS BRAKING TO A STOP. THERE WERE SOME BUMPS IN THE ROAD (SLIGHT WASHBOARD) THAT APPEARED TO UPSET THE BRAKING SYSTEM. THE SEATBELTS CONTRACTED QUICKLY AND TOOK UP ANY SLACK AND BECAME VERY TIGHT. THE BRAKES DID NOT RESPOND AND RESULTED IN A VERY HARD AND ...

Oct 19, 2013 Service Brakes 12,000 mi

UPON APPROACHING AN INTERSECTION MY WIFE WAS BRAKING TO A STOP. THERE WERE SOME BUMPS IN THE ROAD (SLIGHT WASHBOARD) THAT APPEARED TO UPSET THE BRAKING SYSTEM. THE SEATBELTS CONTRACTED QUICKLY AND TOOK UP ANY SLACK AND BECAME VERY TIGHT. THE BRAKES DID NOT RESPOND AND RESULTED IN A VERY HARD AND ...

Oct 18, 2013 Power Train 300 mi

RECEIVED VEHICLE ON 8/15, BELOW IS THE PROBLEM WHICH HAVE IT AROUND 1 WEEK ON 8/24 WITH THE MILEAGE OF 300 1. WHEN DRIVING ON THE GARDEN STATE PLAZA IN A BUSY TRAFFIC, AT THE SPEED BETWEEN 10-15 MPH, FOLLOW WITH THE DISTANCE 2 VEHICLES, VEHICLE WAS SHUDDER FOR 2-3 SEC. FEELING IS THAT WHEN VEHI...

Oct 18, 2013 Service Brakes Crash 23,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, WHEN THE BRAKES BECAME UNRESPONSIVE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T...

Oct 18, 2013 Power Train 300 mi

RECEIVED VEHICLE ON 8/15, BELOW IS THE PROBLEM WHICH HAVE IT AROUND 1 WEEK ON 8/24 WITH THE MILEAGE OF 300 1. WHEN DRIVING ON THE GARDEN STATE PLAZA IN A BUSY TRAFFIC, AT THE SPEED BETWEEN 10-15 MPH, FOLLOW WITH THE DISTANCE 2 VEHICLES, VEHICLE WAS SHUDDER FOR 2-3 SEC. FEELING IS THAT WHEN VEHI...

Oct 18, 2013 Service Brakes Crash 23,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, WHEN THE BRAKES BECAME UNRESPONSIVE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T...

Oct 7, 2013 Air Bags 500 mi

NORMAL SIZED ADULT SITTING IN THE PASSENGER SEAT, LESS THAN 200 LBS, AIR BAG INDICATOR IS LIT INDICATING AIR BAG IS OFF AND NOT FUNCTIONING. TOOK BACK FOR RECALL, THEY SAID NOTHING NEEDED TO BE DONE. DEALER CLAIMS AIR BAG IS FUNCTIONING NORMALLY. WHEN I CALLED CUSTOMER CARE AND TOLD THEM I HAD NO C...

Oct 7, 2013 Fuel/propulsion System 5,000 mi

WHEN FUEL IS LOW AND LOW WARNING LIGHT COMES UP, DISTANCE TO EMPTY APPROXIMATELY 20 MILES. FILL GAS TANK WITH APPROXIMATELY 4 GALLONS OF GAS AND DTE CONTINUES TO DISPLAY 20 MILES EVEN AFTER TURNING CAR OFF/ON OVER SEVERAL DAYS AND DRIVING APPROXIMATELY 30 MILES. DTE DOES NOT RESET UNTIL TANK IS FIL...

Oct 7, 2013 Air Bags 500 mi

NORMAL SIZED ADULT SITTING IN THE PASSENGER SEAT, LESS THAN 200 LBS, AIR BAG INDICATOR IS LIT INDICATING AIR BAG IS OFF AND NOT FUNCTIONING. TOOK BACK FOR RECALL, THEY SAID NOTHING NEEDED TO BE DONE. DEALER CLAIMS AIR BAG IS FUNCTIONING NORMALLY. WHEN I CALLED CUSTOMER CARE AND TOLD THEM I HAD NO C...

Oct 7, 2013 Fuel/propulsion System 5,000 mi

WHEN FUEL IS LOW AND LOW WARNING LIGHT COMES UP, DISTANCE TO EMPTY APPROXIMATELY 20 MILES. FILL GAS TANK WITH APPROXIMATELY 4 GALLONS OF GAS AND DTE CONTINUES TO DISPLAY 20 MILES EVEN AFTER TURNING CAR OFF/ON OVER SEVERAL DAYS AND DRIVING APPROXIMATELY 30 MILES. DTE DOES NOT RESET UNTIL TANK IS FIL...

Sep 26, 2013 Power Train 2,700 mi

I HAD ONLY OWNED THIS VEHICLE (INFINITI JX35) FOR A FEW WEEKS WHEN I NOTICED THAT IN STOP AND GO TRAFFIC AND/OR SLOW SPEEDS (15-30 MPH) THE FRONT END WOULD SHAKE AND SHUDDER UNCONTROLLABLY AS IF THE CAR WAS GOING TO STALL. THE ONLY REMEDY WAS TO BUMP ON THE ACCELERATOR TO GET IT GOING FASTER. THIS...

Sep 26, 2013 Power Train 2,700 mi

I HAD ONLY OWNED THIS VEHICLE (INFINITI JX35) FOR A FEW WEEKS WHEN I NOTICED THAT IN STOP AND GO TRAFFIC AND/OR SLOW SPEEDS (15-30 MPH) THE FRONT END WOULD SHAKE AND SHUDDER UNCONTROLLABLY AS IF THE CAR WAS GOING TO STALL. THE ONLY REMEDY WAS TO BUMP ON THE ACCELERATOR TO GET IT GOING FASTER. THIS...

Sep 16, 2013 Air Bags

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE THE FRONT PASSENGER'S SIDE AIR FAILED TO RECOGNIZE WHEN THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, HOWEVER THE FAILU...

Sep 16, 2013 Air Bags

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE THE FRONT PASSENGER'S SIDE AIR FAILED TO RECOGNIZE WHEN THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, HOWEVER THE FAILU...

Sep 6, 2013 Air Bags 8,000 mi

WHILE A NORMAL SIZED PERSON WAS IN PASSENGER SEAT, AIR BAG LIGHT TURNED ON, THUS RENDERING AIR BAG OFF AND NON OPERATIONAL IF NEEDED IN A CRASH. ADDITIONALLY, IF A PERSON WAS SEATED IN THE CAR PASSENGER SEAT, GOT OUT OF CAR, AND THEN RETURNED TO SEAT, THE AIR BAG LIGHT WOULD TURN ON AND RENDER THE ...

Sep 6, 2013 Seat Belts 8,000 mi

WHILE A NORMAL SIZED PERSON WAS IN PASSENGER SEAT, AIR BAG LIGHT TURNED ON, THUS RENDERING AIR BAG OFF AND NON OPERATIONAL IF NEEDED IN A CRASH. ADDITIONALLY, IF A PERSON WAS SEATED IN THE CAR PASSENGER SEAT, GOT OUT OF CAR, AND THEN RETURNED TO SEAT, THE AIR BAG LIGHT WOULD TURN ON AND RENDER THE ...

Sep 6, 2013 Air Bags 8,000 mi

WHILE A NORMAL SIZED PERSON WAS IN PASSENGER SEAT, AIR BAG LIGHT TURNED ON, THUS RENDERING AIR BAG OFF AND NON OPERATIONAL IF NEEDED IN A CRASH. ADDITIONALLY, IF A PERSON WAS SEATED IN THE CAR PASSENGER SEAT, GOT OUT OF CAR, AND THEN RETURNED TO SEAT, THE AIR BAG LIGHT WOULD TURN ON AND RENDER THE ...

Sep 6, 2013 Seat Belts 8,000 mi

WHILE A NORMAL SIZED PERSON WAS IN PASSENGER SEAT, AIR BAG LIGHT TURNED ON, THUS RENDERING AIR BAG OFF AND NON OPERATIONAL IF NEEDED IN A CRASH. ADDITIONALLY, IF A PERSON WAS SEATED IN THE CAR PASSENGER SEAT, GOT OUT OF CAR, AND THEN RETURNED TO SEAT, THE AIR BAG LIGHT WOULD TURN ON AND RENDER THE ...

Sep 3, 2013 Air Bags 500 mi

THE AIR BAG SENSOR DEACTIVATION LIGHT IN THE INFINITI JX35 COMES ON WHEN MY WIFE (WHO WEIGHTS 130 POUNDS) OR ANY FEMALE PASSENGER OF SIMILAR SIZE SITS IN THE FRONT PASSENGER SEAT. SOMETIMES THE AIR BAG DEACTIVATION LIGHT STAYS ON FOR AS LONG AS 15 MINUTES. THIS HAS BEEN A CONSISTENT ISSUE EVER SIN...

Sep 3, 2013 Air Bags 500 mi

THE AIR BAG SENSOR DEACTIVATION LIGHT IN THE INFINITI JX35 COMES ON WHEN MY WIFE (WHO WEIGHTS 130 POUNDS) OR ANY FEMALE PASSENGER OF SIMILAR SIZE SITS IN THE FRONT PASSENGER SEAT. SOMETIMES THE AIR BAG DEACTIVATION LIGHT STAYS ON FOR AS LONG AS 15 MINUTES. THIS HAS BEEN A CONSISTENT ISSUE EVER SIN...

Aug 30, 2013 Air Bags 500 mi

ADULT FEMALE APPROX 115 LBS SITTING IN FRONT PASSENGER SEAT WHEN AIR BAG LIGHT STAYED ON, INDICATING AIR BAG WOULD NOT DEPLOY IN EVENT OF A CRASH. THIS HAS CONTINUED DESPITE BRINGING BACK TO DEALERSHIP, WHICH ADVISES WORKING AS INTENDED.

Aug 30, 2013 Air Bags 500 mi

ADULT FEMALE APPROX 115 LBS SITTING IN FRONT PASSENGER SEAT WHEN AIR BAG LIGHT STAYED ON, INDICATING AIR BAG WOULD NOT DEPLOY IN EVENT OF A CRASH. THIS HAS CONTINUED DESPITE BRINGING BACK TO DEALERSHIP, WHICH ADVISES WORKING AS INTENDED.

Aug 28, 2013 Air Bags 1,500 mi

THE PASSENGER SIDE AIRBAG DOES NOT OPERATE WHEN MY WIFE SITS IN THE SEAT. ACCORDING TO FEDERAL REGULATIONS, AN AIRBAG MUST BE OPERATIONAL FOR WOMAN WHO WEIGH 110 LBS. MY WIFE WEIGHS APPROXIMATELY 118 POUNDS AND IS 5 FEET 4 INCHES. I TOOK THE CAR TO THE DEALER ON NUMEROUS OCCASSIONS. THEY "ZERO-P...

Aug 28, 2013 Air Bags 1,500 mi

THE PASSENGER SIDE AIRBAG DOES NOT OPERATE WHEN MY WIFE SITS IN THE SEAT. ACCORDING TO FEDERAL REGULATIONS, AN AIRBAG MUST BE OPERATIONAL FOR WOMAN WHO WEIGH 110 LBS. MY WIFE WEIGHS APPROXIMATELY 118 POUNDS AND IS 5 FEET 4 INCHES. I TOOK THE CAR TO THE DEALER ON NUMEROUS OCCASSIONS. THEY "ZERO-P...

Aug 11, 2013 Power Train 1,000 mi

TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE....

Aug 11, 2013 Power Train 1,000 mi

TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE....

Aug 11, 2013 Power Train 1,000 mi

TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE....

Aug 11, 2013 Power Train 1,000 mi

TO WHOM IT MAY CONCERN, WE ONLY HAD THIS BRAND NEW VEHICLE ABOUT 3-4 WEEKS WHEN IT STARTED TO EXHIBIT MAJOR FRONT END SHAKING/STEERING ISSUES WHEN OPERATING/ACCELERATING THE VEHICLE BETWEEN 15-25 MPH. THIS IS A HIGHLY UNSAFE SITUATION THAT COULD CAUSE THE OPERATOR TO LOSE CONTROL OF THE VEHICLE....

Aug 2, 2013 Fuel/propulsion System

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED DUE TO AN EMPTY FUEL TANK. THE FUEL GAUGE READING WAS INACCURATE AND DISPLAYED THAT THERE WAS FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES AND ...

Aug 2, 2013 Fuel/propulsion System

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED DUE TO AN EMPTY FUEL TANK. THE FUEL GAUGE READING WAS INACCURATE AND DISPLAYED THAT THERE WAS FUEL IN THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES AND ...

Jul 19, 2013 Suspension 100 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHEN DRIVING ON ANY CEMENT ROAD SURFACE AT 60 MPH OR MORE, THE FRONT END OF THE VEHICLE WOULD SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AFTER SPEAKING WITH THE MANUFACTURER, THE DEALER STATED THAT THERE WAS NO ...

Jul 19, 2013 Suspension 100 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHEN DRIVING ON ANY CEMENT ROAD SURFACE AT 60 MPH OR MORE, THE FRONT END OF THE VEHICLE WOULD SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AFTER SPEAKING WITH THE MANUFACTURER, THE DEALER STATED THAT THERE WAS NO ...

Jul 15, 2013 Air Bags 3,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT WAS OCCUPIED WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT WAS MODIFIED TO MAKE IT MORE SENSITIVE TO WEIGHT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRE...

Jul 15, 2013 Air Bags 3,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT WAS OCCUPIED WHEN THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT WAS MODIFIED TO MAKE IT MORE SENSITIVE TO WEIGHT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRE...

Jun 25, 2013 Service Brakes 800 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED UPON MAKING A TURN. THE VEHICLE FAILED TO DECELERATE UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON A SEPARATE OCCASION AND THE VEHICLE WAS TOWED TO THE DEALER....

Jun 25, 2013 Service Brakes 800 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED UPON MAKING A TURN. THE VEHICLE FAILED TO DECELERATE UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE RECURRED ON A SEPARATE OCCASION AND THE VEHICLE WAS TOWED TO THE DEALER....

Jun 15, 2013 Air Bags 4,000 mi

MOVING AT FREEWAY SPEED, WITH AN ADULT PASSENGER IN THE PASSENGER SEAT, AIRBAG LIGHT CAME ON INDICATING AIRBAG WAS NOT FUNCTIONING. I HAVE A VIDEO OF THE EVENT - LIGHT ON - AS IT HAPPENED. THIS WAS LESS THAN 48 HOURS AFTER AN INFINITI TECHNICIAN SAID THAT THE PASSENGER AIRBAG WAS OPERATING "AS INTEN...

Jun 15, 2013 Air Bags 4,000 mi

MOVING AT FREEWAY SPEED, WITH AN ADULT PASSENGER IN THE PASSENGER SEAT, AIRBAG LIGHT CAME ON INDICATING AIRBAG WAS NOT FUNCTIONING. I HAVE A VIDEO OF THE EVENT - LIGHT ON - AS IT HAPPENED. THIS WAS LESS THAN 48 HOURS AFTER AN INFINITI TECHNICIAN SAID THAT THE PASSENGER AIRBAG WAS OPERATING "AS INTEN...

Jun 12, 2013 Air Bags Crash 8,400 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS 45 MPH AND CRASHED INTO A TREE. THE CONTACT, WHO WAS A PASSENGER IN THE VEHICLE, SUSTAINED A FRACTURED STERNUM DUE TO THE FRONT PASSENGER'S SIDE AIR BAG FAILING TO DEPLOY. A POLICE REPORT WAS FILED OF TH...

Jun 12, 2013 Air Bags Crash 8,400 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE WAS 45 MPH AND CRASHED INTO A TREE. THE CONTACT, WHO WAS A PASSENGER IN THE VEHICLE, SUSTAINED A FRACTURED STERNUM DUE TO THE FRONT PASSENGER'S SIDE AIR BAG FAILING TO DEPLOY. A POLICE REPORT WAS FILED OF TH...

May 25, 2013 Air Bags 1,000 mi

THE AIR BAG SENSOR ON THE PASSENGER SIDE REPEATEDLY SHOWS "AIR BAG OFF" WITH PASSENGER IN THE SEAT. DESPITE REPEATED COMPLAINTS TO PEPE INFINITI DEALERSHIP AND TO INFINITI CUSTOMER SERVICE, THE ONLY ANSWER I'M GETTING IS THAT THE CURRENT RECALL DOES NOT COVER MY VIN NUMBER. IT IS A SERIOUS ISSUE WIT...

May 25, 2013 Air Bags 1,000 mi

THE AIR BAG SENSOR ON THE PASSENGER SIDE REPEATEDLY SHOWS "AIR BAG OFF" WITH PASSENGER IN THE SEAT. DESPITE REPEATED COMPLAINTS TO PEPE INFINITI DEALERSHIP AND TO INFINITI CUSTOMER SERVICE, THE ONLY ANSWER I'M GETTING IS THAT THE CURRENT RECALL DOES NOT COVER MY VIN NUMBER. IT IS A SERIOUS ISSUE WIT...

May 2, 2013 Air Bags 12,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE...

May 2, 2013 Air Bags 12,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE...

Apr 14, 2013 Air Bags

PASSENGER AIRBAG SENSOR IS EXTREMELY SENSITIVE TO FRONT PASSENGER POSITION. IF INDIVIDUAL DOES NOT SIT ABSOLUTELY PERFECT, THE INDICATOR LIGHT COMES ON INDICATING THE AIRBAG IS OFF. I AM BECOMING VERY CONCERNED. *TR

Apr 14, 2013 Service Brakes

I WAS TRAVELING APPROXIMATELY 45 MPH ON ROUTE 73 IN MARLTON NJ. THE BRAKES LOCKED (WITHOUT ME BRAKING) THIS SEEMED TO BE THE AUTO EMERGENCY BRAKING SYSTEM. THERE WAS NOTHING IN FRONT OF ME- NO CAR, PERSON OR OBSTACLE. THE CAR BEHIND ME NEEDED TO SWERVE TO AVOID ME. THIS IS A SERIOUS SAFETY CONC...

Apr 14, 2013 Air Bags

PASSENGER AIRBAG SENSOR IS EXTREMELY SENSITIVE TO FRONT PASSENGER POSITION. IF INDIVIDUAL DOES NOT SIT ABSOLUTELY PERFECT, THE INDICATOR LIGHT COMES ON INDICATING THE AIRBAG IS OFF. I AM BECOMING VERY CONCERNED. *TR

Apr 14, 2013 Service Brakes

I WAS TRAVELING APPROXIMATELY 45 MPH ON ROUTE 73 IN MARLTON NJ. THE BRAKES LOCKED (WITHOUT ME BRAKING) THIS SEEMED TO BE THE AUTO EMERGENCY BRAKING SYSTEM. THERE WAS NOTHING IN FRONT OF ME- NO CAR, PERSON OR OBSTACLE. THE CAR BEHIND ME NEEDED TO SWERVE TO AVOID ME. THIS IS A SERIOUS SAFETY CONC...

Mar 19, 2013 Air Bags 400 mi

AIR BAG SENSOR TURNS OFF INTERMITTENTLY. IT WILL HAPPEN IN THE MIDDLE OF A DRIVE. TOOK CAR TO DEALER TO HAVE IT SERVICED. THEY TOLD ME THE SENSOR WAS RESET AND IF IT HAPPENED AGAIN THEY WOULD REPLACE IT. WHEN IT HAPPENED AGAIN ABOUT A MONTH LATER I GOT A DIFFERENT STORY. I TURNED IT IN TO THE DEALE...

Mar 19, 2013 Air Bags 400 mi

AIR BAG SENSOR TURNS OFF INTERMITTENTLY. IT WILL HAPPEN IN THE MIDDLE OF A DRIVE. TOOK CAR TO DEALER TO HAVE IT SERVICED. THEY TOLD ME THE SENSOR WAS RESET AND IF IT HAPPENED AGAIN THEY WOULD REPLACE IT. WHEN IT HAPPENED AGAIN ABOUT A MONTH LATER I GOT A DIFFERENT STORY. I TURNED IT IN TO THE DEALE...

Feb 20, 2013 Electrical System

OUR 2013 INFINITI JX AWD HAS EXHIBITED REPEATED LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE FIRST LOSS OF POWER STEERING OCCURRED ON ABOUT AUGUST 26, 2012. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE, BUT THE PROBLEM APPARENTLY COULD NOT BE REPLICATED. ON OR ABOUT SEPTEMBER 3, ...

Feb 20, 2013 Steering

OUR 2013 INFINITI JX AWD HAS EXHIBITED REPEATED LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE FIRST LOSS OF POWER STEERING OCCURRED ON ABOUT AUGUST 26, 2012. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE, BUT THE PROBLEM APPARENTLY COULD NOT BE REPLICATED. ON OR ABOUT SEPTEMBER 3, ...

Feb 20, 2013 Electrical System

OUR 2013 INFINITI JX AWD HAS EXHIBITED REPEATED LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE FIRST LOSS OF POWER STEERING OCCURRED ON ABOUT AUGUST 26, 2012. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE, BUT THE PROBLEM APPARENTLY COULD NOT BE REPLICATED. ON OR ABOUT SEPTEMBER 3, ...

Feb 20, 2013 Steering

OUR 2013 INFINITI JX AWD HAS EXHIBITED REPEATED LOSS OF POWER STEERING WHILE OPERATING THE VEHICLE. THE FIRST LOSS OF POWER STEERING OCCURRED ON ABOUT AUGUST 26, 2012. THE VEHICLE WAS RETURNED TO THE DEALER FOR SERVICE, BUT THE PROBLEM APPARENTLY COULD NOT BE REPLICATED. ON OR ABOUT SEPTEMBER 3, ...

Feb 16, 2013 Air Bags 4,700 mi

HAVE NOTICED THAT THE PASSENGER AIR BAG OFF WARNING LIGHT COMES ON INTERMITTENTLY WITH AN ADULT PASSENGER SEATED IN THE PASSENGER SEAT. THIS SEEMS TO BE A COMMON PROBLEM WITH SEVERAL OF THE INFINITI JX35 MODELS. THIS IS A SERIOUS CONCERN AS THE AIR BAG IN NOT ARMED, PROVIDING NO PROTECTION TO THE ...

Feb 16, 2013 Air Bags 4,700 mi

HAVE NOTICED THAT THE PASSENGER AIR BAG OFF WARNING LIGHT COMES ON INTERMITTENTLY WITH AN ADULT PASSENGER SEATED IN THE PASSENGER SEAT. THIS SEEMS TO BE A COMMON PROBLEM WITH SEVERAL OF THE INFINITI JX35 MODELS. THIS IS A SERIOUS CONCERN AS THE AIR BAG IN NOT ARMED, PROVIDING NO PROTECTION TO THE ...

Feb 14, 2013 Air Bags 2,800 mi

THE PASSENGER-SIDE AIRBAG DOES NOT ALWAYS ACTIVATE WHEN THERE IS AN ADULT PASSENGER IN THAT SEAT. THE INDICATOR LIGHT COMES ON ABOUT 50-60% OF THE TIME (INDICATING THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF A COLLISION) WHICH PUTS THAT PASSENGER AT A HEIGHTENED RISK FOR SERIOUS INJURY, OR DEAT...

Feb 14, 2013 Air Bags 2,800 mi

THE PASSENGER-SIDE AIRBAG DOES NOT ALWAYS ACTIVATE WHEN THERE IS AN ADULT PASSENGER IN THAT SEAT. THE INDICATOR LIGHT COMES ON ABOUT 50-60% OF THE TIME (INDICATING THAT THE AIRBAG WILL NOT DEPLOY IN THE EVENT OF A COLLISION) WHICH PUTS THAT PASSENGER AT A HEIGHTENED RISK FOR SERIOUS INJURY, OR DEAT...

Feb 12, 2013 Fuel System, Gasoline 5,250 mi

MY JX35 PASSENGER AIRBAG DEACTIVATION LIGHT TURNS ON RANDOMLY. I TOOK MY AUTOMOBILE TO THE DEALER AT LEAST FOUR TIMES AND THEY COULDN'T REPRODUCE IT. I RECORDED SEVERAL VIDEOS OF THIS ISSUE WHERE MY WIFE OR EVEN MYSELF IS IN THE PASSENGER SEAT AND THE DEACTIVATION AIR BAG LIGHT TURNS ON WHILE THE ...

Feb 12, 2013 Air Bags 5,250 mi

MY JX35 PASSENGER AIRBAG DEACTIVATION LIGHT TURNS ON RANDOMLY. I TOOK MY AUTOMOBILE TO THE DEALER AT LEAST FOUR TIMES AND THEY COULDN'T REPRODUCE IT. I RECORDED SEVERAL VIDEOS OF THIS ISSUE WHERE MY WIFE OR EVEN MYSELF IS IN THE PASSENGER SEAT AND THE DEACTIVATION AIR BAG LIGHT TURNS ON WHILE THE ...

Feb 12, 2013 Fuel/propulsion System 5,300 mi

I'M EXPERIENCING A PROBLEM WITH THE CITY MPG PERFORMANCE. I OBTAINING AN AVERAGE OF 10MPG DRIVING IN THE CITY ONLY. I TESTED ON THE HIGHWAY AND OBTAINED 20.5 MPG. AVERAGE WILL DEPEND ON THE CITY VS HIGHWAY MILES DRIVEN. *TR

Feb 12, 2013 Fuel System, Gasoline 5,250 mi

MY JX35 PASSENGER AIRBAG DEACTIVATION LIGHT TURNS ON RANDOMLY. I TOOK MY AUTOMOBILE TO THE DEALER AT LEAST FOUR TIMES AND THEY COULDN'T REPRODUCE IT. I RECORDED SEVERAL VIDEOS OF THIS ISSUE WHERE MY WIFE OR EVEN MYSELF IS IN THE PASSENGER SEAT AND THE DEACTIVATION AIR BAG LIGHT TURNS ON WHILE THE ...

Feb 12, 2013 Air Bags 5,250 mi

MY JX35 PASSENGER AIRBAG DEACTIVATION LIGHT TURNS ON RANDOMLY. I TOOK MY AUTOMOBILE TO THE DEALER AT LEAST FOUR TIMES AND THEY COULDN'T REPRODUCE IT. I RECORDED SEVERAL VIDEOS OF THIS ISSUE WHERE MY WIFE OR EVEN MYSELF IS IN THE PASSENGER SEAT AND THE DEACTIVATION AIR BAG LIGHT TURNS ON WHILE THE ...

Feb 12, 2013 Fuel/propulsion System 5,300 mi

I'M EXPERIENCING A PROBLEM WITH THE CITY MPG PERFORMANCE. I OBTAINING AN AVERAGE OF 10MPG DRIVING IN THE CITY ONLY. I TESTED ON THE HIGHWAY AND OBTAINED 20.5 MPG. AVERAGE WILL DEPEND ON THE CITY VS HIGHWAY MILES DRIVEN. *TR

Feb 6, 2013 Steering 15 mi

AFTER STARTING THE ENGINE AND AFTER THE STEERING WHEEL ASSUMES ITS DRIVE POSITION, THE STEERING WHEEL WILL HAVE A MOMENT OF FREE PLAY WHERE YOU CAN FEEL THE STEERING WHEEL JUMP AND FINALLY CATCH. I HAVE MENTIONED THIS SEVERAL TIMES TO THE INFINITI DEALER SERVICE DEPT AND THEIR RESPONSE IS THAT ALL ...

Feb 6, 2013 Steering 15 mi

AFTER STARTING THE ENGINE AND AFTER THE STEERING WHEEL ASSUMES ITS DRIVE POSITION, THE STEERING WHEEL WILL HAVE A MOMENT OF FREE PLAY WHERE YOU CAN FEEL THE STEERING WHEEL JUMP AND FINALLY CATCH. I HAVE MENTIONED THIS SEVERAL TIMES TO THE INFINITI DEALER SERVICE DEPT AND THEIR RESPONSE IS THAT ALL ...

Feb 4, 2013 Air Bags

THE PASSENGER AIRBAG IS "OFF" MOST OF THE TIME THAT I HAVE A PASSENGER IN THE CAR. WHEN I TALKED TO THE DEALER AND INFINITY CONSUMER AFFAIRS, I WAS TOLD THAT THE CAR MEETS INDUSTRY STANDARDS AND THE AIRBAG SHOULD BE OFF WHEN A PASSENGER WEIGHS LESS THAN 120 POUNDS IN THE SEAT. IN THE EVENT OF AN A...

Feb 4, 2013 Air Bags

THE PASSENGER AIRBAG IS "OFF" MOST OF THE TIME THAT I HAVE A PASSENGER IN THE CAR. WHEN I TALKED TO THE DEALER AND INFINITY CONSUMER AFFAIRS, I WAS TOLD THAT THE CAR MEETS INDUSTRY STANDARDS AND THE AIRBAG SHOULD BE OFF WHEN A PASSENGER WEIGHS LESS THAN 120 POUNDS IN THE SEAT. IN THE EVENT OF AN A...

Jan 29, 2013 Air Bags 300 mi

THE PASSENGER AIRBAG LIGHT TURNS ON WHEN MY WIFE SITS IN THE SEAT. SHE WEIGHS 100 POUNDS AND THE AIRBAG SHOULD NOT BE TURNED OFF. THIS OCCURS ABOUT 85% OF THE TIME WHICH IS UNACCEPTABLE. CLEARLY THIS IS A SAFETY ISSUE. THE DEALERSHIP AND INFINITI HAVE NOT OFFERED AN EXPLANATION OR RESOLUTION AFTER R...

Jan 29, 2013 Air Bags 300 mi

THE PASSENGER AIRBAG LIGHT TURNS ON WHEN MY WIFE SITS IN THE SEAT. SHE WEIGHS 100 POUNDS AND THE AIRBAG SHOULD NOT BE TURNED OFF. THIS OCCURS ABOUT 85% OF THE TIME WHICH IS UNACCEPTABLE. CLEARLY THIS IS A SAFETY ISSUE. THE DEALERSHIP AND INFINITI HAVE NOT OFFERED AN EXPLANATION OR RESOLUTION AFTER R...

Jan 22, 2013 Air Bags 2,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED BUT DID NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED BY A LIGHTER PASSENGER. THE CONTACT ALSO STATED THAT ALL THE WARNING ...

Jan 22, 2013 Service Brakes, Hydraulic 2,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED BUT DID NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED BY A LIGHTER PASSENGER. THE CONTACT ALSO STATED THAT ALL THE WARNING ...

Jan 22, 2013 Air Bags 2,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED BUT DID NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED BY A LIGHTER PASSENGER. THE CONTACT ALSO STATED THAT ALL THE WARNING ...

Jan 22, 2013 Service Brakes, Hydraulic 2,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED BUT DID NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED BY A LIGHTER PASSENGER. THE CONTACT ALSO STATED THAT ALL THE WARNING ...

Jan 21, 2013 Air Bags 8,900 mi

WHILE DRIVING MY INFINITI JX35 I HAVE NOTICED THAT THE AIR BAG LIGHT, INDICATING THAT THE AIR BAG IS TURNED OFF, WILL COME ON WHILE MY WIFE IS SITTING IN THE PASSENGERS SEAT. SHE WEIGHS ABOUT 150LBS SO THE AIR BAG SHOULD ALWAYS BE ON WITH HER SITTING IN THE SEAT. *TR

Jan 21, 2013 Seats 8,900 mi

WHILE DRIVING MY INFINITI JX35 I HAVE NOTICED THAT THE AIR BAG LIGHT, INDICATING THAT THE AIR BAG IS TURNED OFF, WILL COME ON WHILE MY WIFE IS SITTING IN THE PASSENGERS SEAT. SHE WEIGHS ABOUT 150LBS SO THE AIR BAG SHOULD ALWAYS BE ON WITH HER SITTING IN THE SEAT. *TR

Jan 21, 2013 Air Bags 280 mi

SAME SERIOUS PROBLEM AS NOTED BY MANY OTHER CONSUMERS ON HTTP://WWW.ARFC.ORG/COMPLAINTS/2013/INFINITI/JX35/. PASSENGER AIRBAG LIGHT REMAINS LIT INDICATING AIRBAG WILL NOT DEPLOY IN ACCIDENT WHILE ADULT PASSENGER IS SEATED. THIS ISSUE WAS NOTED ON THE DAY OF DELIVERY (1/18/2013). CAR WAS TAKEN B...

Jan 21, 2013 Air Bags 8,900 mi

WHILE DRIVING MY INFINITI JX35 I HAVE NOTICED THAT THE AIR BAG LIGHT, INDICATING THAT THE AIR BAG IS TURNED OFF, WILL COME ON WHILE MY WIFE IS SITTING IN THE PASSENGERS SEAT. SHE WEIGHS ABOUT 150LBS SO THE AIR BAG SHOULD ALWAYS BE ON WITH HER SITTING IN THE SEAT. *TR

Jan 21, 2013 Seats 8,900 mi

WHILE DRIVING MY INFINITI JX35 I HAVE NOTICED THAT THE AIR BAG LIGHT, INDICATING THAT THE AIR BAG IS TURNED OFF, WILL COME ON WHILE MY WIFE IS SITTING IN THE PASSENGERS SEAT. SHE WEIGHS ABOUT 150LBS SO THE AIR BAG SHOULD ALWAYS BE ON WITH HER SITTING IN THE SEAT. *TR

Jan 21, 2013 Air Bags 280 mi

SAME SERIOUS PROBLEM AS NOTED BY MANY OTHER CONSUMERS ON HTTP://WWW.ARFC.ORG/COMPLAINTS/2013/INFINITI/JX35/. PASSENGER AIRBAG LIGHT REMAINS LIT INDICATING AIRBAG WILL NOT DEPLOY IN ACCIDENT WHILE ADULT PASSENGER IS SEATED. THIS ISSUE WAS NOTED ON THE DAY OF DELIVERY (1/18/2013). CAR WAS TAKEN B...

Jan 16, 2013 Air Bags 300 mi

PASSENGER AIRBAG LIGHT REMAINS LIT INDICATING AIRBAG WILL NOT DEPLOY IN ACCIDENT WHILE ADULT PASSENGER IS SEATED. THIS ISSUE HAS CONTINUED AFTER 4 REPAIRS FROM INFINITI IN MAPLE SHADE NJ. CAR NOW HAS 9000 +/-MILES. AND IS BACK IN FOR SAME REPAIR. REPLACED ENTIRE SEAT ASSEMBLY, COMPUTER MODULES, S...

Jan 16, 2013 Air Bags 300 mi

PASSENGER AIRBAG LIGHT REMAINS LIT INDICATING AIRBAG WILL NOT DEPLOY IN ACCIDENT WHILE ADULT PASSENGER IS SEATED. THIS ISSUE HAS CONTINUED AFTER 4 REPAIRS FROM INFINITI IN MAPLE SHADE NJ. CAR NOW HAS 9000 +/-MILES. AND IS BACK IN FOR SAME REPAIR. REPLACED ENTIRE SEAT ASSEMBLY, COMPUTER MODULES, S...

Jan 15, 2013 Air Bags 20 mi

FRONT PASSENGER AIRBAG LIGHT COMES ON RANDOMLY WHILE DRIVING WITH ADULT PASSENGER SITTING WEIGHING MORE THAN 100 LB IN PROPER POSITION AND LIGHT STAYS ON FOR UPTO 30MINS.THIS IS SERIOUS SAFETY ISSUE PUTTING SAFETY OF PASSENGERS AT RISK. INFINITI FAILED TO ADDRESS THIS ISSUE AFTER REPEATED COMPLAINTS...

Jan 15, 2013 Air Bags 20 mi

FRONT PASSENGER AIRBAG LIGHT COMES ON RANDOMLY WHILE DRIVING WITH ADULT PASSENGER SITTING WEIGHING MORE THAN 100 LB IN PROPER POSITION AND LIGHT STAYS ON FOR UPTO 30MINS.THIS IS SERIOUS SAFETY ISSUE PUTTING SAFETY OF PASSENGERS AT RISK. INFINITI FAILED TO ADDRESS THIS ISSUE AFTER REPEATED COMPLAINTS...

Jan 10, 2013 Air Bags 5,000 mi

THIS VEHICLE HAS BEEN EXHIBITING INTERMITTENT PASSENGER AIRBAG ON/OFF WHEN A PASSENGER IS SEATED ON THE PASSENGER SEAT. THE PASSENGER AIRBAG OFF LIGHT COMES ON 40% OF THE TIME WHEN A PASSENGER WEIGHING 120 LBS IS SEATED ON THE PASSENGER SEAT. THIS IS A SERIOUS SAFETY ISSUE WHEN A COLLISION HAPPENS I...

Jan 10, 2013 Air Bags 50 mi

THE PASSENGER AIRBAG LIGHT COMES ON AND OFF RANDOMLY WITH THE ADULT PASSENGER SITTING ON THE SEAT. IN ANOTHER WORD, THE AIRBAG IS DISABLED OR ENABLED. THIS IS A SERIOUS SAFETY ISSUE, AND THE MANUFACTURE INFINITI CONSUMER AFFAIR TEAM CANNOT PROVIDE EXPLANATION AND A SOLUTION TO ADDRESS THE ISSUE. ...

Jan 10, 2013 Air Bags 5,000 mi

THIS VEHICLE HAS BEEN EXHIBITING INTERMITTENT PASSENGER AIRBAG ON/OFF WHEN A PASSENGER IS SEATED ON THE PASSENGER SEAT. THE PASSENGER AIRBAG OFF LIGHT COMES ON 40% OF THE TIME WHEN A PASSENGER WEIGHING 120 LBS IS SEATED ON THE PASSENGER SEAT. THIS IS A SERIOUS SAFETY ISSUE WHEN A COLLISION HAPPENS I...

Jan 10, 2013 Air Bags 50 mi

THE PASSENGER AIRBAG LIGHT COMES ON AND OFF RANDOMLY WITH THE ADULT PASSENGER SITTING ON THE SEAT. IN ANOTHER WORD, THE AIRBAG IS DISABLED OR ENABLED. THIS IS A SERIOUS SAFETY ISSUE, AND THE MANUFACTURE INFINITI CONSUMER AFFAIR TEAM CANNOT PROVIDE EXPLANATION AND A SOLUTION TO ADDRESS THE ISSUE. ...

Jan 8, 2013 Air Bags 4,696 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE WARNING LIGHT WAS AN INDICATION THE PASSENGER'S SIDE AIR BAG WOULD NOT DEPLOY IN THE EVEN...

Jan 8, 2013 Air Bags 4,696 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE CONTACT STATED THAT THE WARNING LIGHT WAS AN INDICATION THE PASSENGER'S SIDE AIR BAG WOULD NOT DEPLOY IN THE EVEN...

Dec 28, 2012 Air Bags 2,800 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND A ZERO POINT RESET WAS PERFORMED ON THE VEHICLE. AFTER THE REPAIR WAS PERFORMED THE FAILURE R...

Dec 28, 2012 Air Bags 2,800 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND A ZERO POINT RESET WAS PERFORMED ON THE VEHICLE. AFTER THE REPAIR WAS PERFORMED THE FAILURE R...

Dec 17, 2012 Air Bags 50 mi

THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX...

Dec 17, 2012 Seats 50 mi

THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX...

Dec 17, 2012 Seat Belts 50 mi

THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX...

Dec 17, 2012 Air Bags 50 mi

THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX...

Dec 17, 2012 Seats 50 mi

THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX...

Dec 17, 2012 Seat Belts 50 mi

THE PASSENGER AIR BAG WARNING LIGHT ILLUMINATES (I.E., THE WARNING LIGHT INDICATES THAT THE AIRBAG IS OFF) EVEN THOUGH THERE IS AN ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT AND THAT ADULT PASSENGER IS PROPERLY SEATED AND WEARING A SEAT BELT. THIS ISSUE HAS BEEN REPORTED BY MANY INFINITI JX...

Nov 27, 2012 Seat Belts 9,000 mi

MY 8 YEAR OLD SON WAS SEATING IN THE BACK SEAT AND HAD BENT OVER TO PICK SOMETHING UP FROM THE FLOOR, WHILE BUCKLED WITH THE SEAT BELT. WHEN HE SAT BACK UP AGAIN, THE SEAT BELT WAS IN LOCK-DOWN MODE AND WOULD NOT BUDGE ONE WAY OR ANOTHER. THE MORE HE MOVED THE TIGHTER IT GOT TO THE POINT WHERE HE ...

Nov 27, 2012 Seat Belts 9,000 mi

MY 8 YEAR OLD SON WAS SEATING IN THE BACK SEAT AND HAD BENT OVER TO PICK SOMETHING UP FROM THE FLOOR, WHILE BUCKLED WITH THE SEAT BELT. WHEN HE SAT BACK UP AGAIN, THE SEAT BELT WAS IN LOCK-DOWN MODE AND WOULD NOT BUDGE ONE WAY OR ANOTHER. THE MORE HE MOVED THE TIGHTER IT GOT TO THE POINT WHERE HE ...

Nov 13, 2012 Exterior Lighting 1,400 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHEN PLACING THE VEHICLE IN REVERSE DURING THE NIGHT HOURS THE DRIVER WAS UNABLE TO SEE WHAT WAS BEHIND THEM. THE DRIVER ALSO MENTIONED THAT THE BACK UP CAMERA DOES NOT HELP EITHER BECAUSE THE REVERSE LIGHTS ARE NOT ILLUMINATED BRIGH...

Nov 13, 2012 Service Brakes 3,700 mi

EXITING FREEWAY. HALF WAY DOWN THE OFF RAMP, APPLIED BRAKES -- NO BRAKES, COMPLETE FAILURE. APPLIED EMERGENCY BRAKES AND PUMPED BRAKE PEDDLE VIGOROUSLY. FINALLY CAR CAME TO A HALT AND I WAS ABLE TO AVOID CROSS TRAFFIC AND AVOIDED INJURY AND DAMAGE. *TR

Nov 13, 2012 Exterior Lighting 1,400 mi

TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT WHEN PLACING THE VEHICLE IN REVERSE DURING THE NIGHT HOURS THE DRIVER WAS UNABLE TO SEE WHAT WAS BEHIND THEM. THE DRIVER ALSO MENTIONED THAT THE BACK UP CAMERA DOES NOT HELP EITHER BECAUSE THE REVERSE LIGHTS ARE NOT ILLUMINATED BRIGH...

Nov 13, 2012 Service Brakes 3,700 mi

EXITING FREEWAY. HALF WAY DOWN THE OFF RAMP, APPLIED BRAKES -- NO BRAKES, COMPLETE FAILURE. APPLIED EMERGENCY BRAKES AND PUMPED BRAKE PEDDLE VIGOROUSLY. FINALLY CAR CAME TO A HALT AND I WAS ABLE TO AVOID CROSS TRAFFIC AND AVOIDED INJURY AND DAMAGE. *TR

Sep 26, 2012 Air Bags 100 mi

I AM A 140 LB WOMAN. WHEN I SIT IN THE PASSENGER SEAT, EVEN PROPERLY, THE AIRBAG LIGHT HAS INTERMITTENTLY TURNED ON INDICATING THERE'S NO PASSENGER OR THE PASSENGER IS OUT OF POSITION. IT OFTEN (IN THE FIRST MONTH) HAPPENED AT THE BEGINNING OF A DRIVE, AND THE RECURRED AT TIMES, PERHAPS LOWER SPEEDS...

Sep 26, 2012 Air Bags 100 mi

I AM A 140 LB WOMAN. WHEN I SIT IN THE PASSENGER SEAT, EVEN PROPERLY, THE AIRBAG LIGHT HAS INTERMITTENTLY TURNED ON INDICATING THERE'S NO PASSENGER OR THE PASSENGER IS OUT OF POSITION. IT OFTEN (IN THE FIRST MONTH) HAPPENED AT THE BEGINNING OF A DRIVE, AND THE RECURRED AT TIMES, PERHAPS LOWER SPEEDS...

Sep 17, 2012 Air Bags 800 mi

RIGHT FRONT PASSENGER AIRBAG INTERMITTENTLY FAILS TO TURN "ON" WHEN AN ADULT PASSENGER IS SEATED FULLY WITHIN THE SEAT. ON SOME OCCASIONS THE AIRBAG WILL TURN "ON" (INDICATOR LIGHT IS OFF) WHEN AN ADULT PASSENGER IS PRESENT AND THEN WILL SWITCH TO "OFF" (INDICATOR LIGHT TURNS ON). ATTEMPTS TO REPO...

Sep 17, 2012 Air Bags 800 mi

RIGHT FRONT PASSENGER AIRBAG INTERMITTENTLY FAILS TO TURN "ON" WHEN AN ADULT PASSENGER IS SEATED FULLY WITHIN THE SEAT. ON SOME OCCASIONS THE AIRBAG WILL TURN "ON" (INDICATOR LIGHT IS OFF) WHEN AN ADULT PASSENGER IS PRESENT AND THEN WILL SWITCH TO "OFF" (INDICATOR LIGHT TURNS ON). ATTEMPTS TO REPO...

Aug 30, 2012 Electrical System 4,800 mi

I LEASED THIS VEHICLE FOR MY WIFE ON 5/26/2012. WHILE TRAVELING, THE MALFUNCTION INDICATOR LIGHT CAME ON THE DASHBOARD. WE SCHEDULED OUR INITIAL SERVICE FOR AN OIL CHANGE ON SATURDAY 8/18 AT 8:30AM AT LEGACY INFINITI. WHEN I FIRST ARRIVED, I WAS TOLD THAT I HAD TO WAIT OR DROP OFF THE VEHICLE. DURIN...

Aug 30, 2012 Electrical System 4,800 mi

I LEASED THIS VEHICLE FOR MY WIFE ON 5/26/2012. WHILE TRAVELING, THE MALFUNCTION INDICATOR LIGHT CAME ON THE DASHBOARD. WE SCHEDULED OUR INITIAL SERVICE FOR AN OIL CHANGE ON SATURDAY 8/18 AT 8:30AM AT LEGACY INFINITI. WHEN I FIRST ARRIVED, I WAS TOLD THAT I HAD TO WAIT OR DROP OFF THE VEHICLE. DURIN...

Aug 19, 2012 Fuel/propulsion System 5,000 mi

FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *...

Aug 19, 2012 Electrical System 5,000 mi

FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *...

Aug 19, 2012 Fuel/propulsion System 5,000 mi

FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *...

Aug 19, 2012 Electrical System 5,000 mi

FUEL GAUGE CLAIMED 45 MILES UNTIL EMPTY; HOWEVER SOMETIME WITHIN THE NEXT MILE, FUEL GAUGE IMMEDIATELY WENT TO "-" AND VEHICLE STALLED AND WAS OUT OF GAS ON HIGHWAY. FORTUNATELY WAS NEAR OFF RAMP. WALKED TO GAS STATION WAS ABLE TO REFILL TANK, VEHICLE STARTED IMMEDIATELY. FUEL GAUGE FAULTY. *...

Jul 17, 2012 Service Brakes 952 mi

I BOUGHT THE JX 35 ON APRIL 17, 2012 LOOKING TO DOWNSIZE AND BECAUSE OF THE SAFETY FEATURES. ABOUT A MONTH INTO OWNING THE CAR, AS I WAS DRIVING THE IBA (INTELLECT BRAKE ASSIST) SUDDENLY STOPPED MY CAR TO A COMPLETE STOP ON A BRIDGE. THERE WERE NO CARS IN FRONT OF ME, AND LUCKILY THE CAR BEHIND ME W...

Jul 17, 2012 Service Brakes 952 mi

I BOUGHT THE JX 35 ON APRIL 17, 2012 LOOKING TO DOWNSIZE AND BECAUSE OF THE SAFETY FEATURES. ABOUT A MONTH INTO OWNING THE CAR, AS I WAS DRIVING THE IBA (INTELLECT BRAKE ASSIST) SUDDENLY STOPPED MY CAR TO A COMPLETE STOP ON A BRIDGE. THERE WERE NO CARS IN FRONT OF ME, AND LUCKILY THE CAR BEHIND ME W...

Jul 13, 2012 Service Brakes 1,016 mi

I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU...

Jul 13, 2012 Service Brakes 1,016 mi

I LEASED MY JX IN JUNE 2012. THIS IS THE VEHICLE'S 1ST MODEL YR (RELEASED IN APRIL 2012). I LEASED IT BECAUSE I HAVE TWO YOUNG CHILDREN, I AM 24 WEEKS PREGNANT, AND THE JX BOASTS MANY MANY SAFETY FEATURES. ONE OF THESE SAFETY FEATURES IS THE INTELLECT BRAKE ASSIST(IBA). IF THE VEHICLE SENSES YOU...

Jun 22, 2012 Air Bags 256 mi

THERE IS AN INTERMITENT PROBLEM WITH THE FUNCTIONING OF THE PASSENGER AIRBAG. APPROXIMATELY 50% OF THE TIME THAT THERE IS A PASSENGER SITTING IN THE PASSENGER SEAT THE PASSENGER AIRBAG IS TURNED OFF. THESE ARE ADULT PASSENGERS WITH WEIGHTS FROM 125LBS TO 185LBS AND HEIGHTS 5FT 7IN TO 6FT 6IN. INFINI...

Jun 22, 2012 Air Bags 256 mi

THERE IS AN INTERMITENT PROBLEM WITH THE FUNCTIONING OF THE PASSENGER AIRBAG. APPROXIMATELY 50% OF THE TIME THAT THERE IS A PASSENGER SITTING IN THE PASSENGER SEAT THE PASSENGER AIRBAG IS TURNED OFF. THESE ARE ADULT PASSENGERS WITH WEIGHTS FROM 125LBS TO 185LBS AND HEIGHTS 5FT 7IN TO 6FT 6IN. INFINI...