18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 18 of 18
Jun 19, 2017

2007 INFINITI M35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD EXPOSURE TO SUNLIGHT- MELTS/ STICKY, EMITS A CHEMICAL ODOR AND DISPLAYS CRACKS. *SMD THE CONSUMER STATED THE AIR BAG RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/19/2017*JS

Jun 19, 2017

2007 INFINITI M35. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD EXPOSURE TO SUNLIGHT- MELTS/ STICKY, EMITS A CHEMICAL ODOR AND DISPLAYS CRACKS. *SMD THE CONSUMER STATED THE AIR BAG RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 06/19/2017*JS

May 27, 2016 45,000 mi

THIS CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY DETAILED...I NOTIFIED INFINITI ABOUT MY DASHBOARD CRACKING IN SEVERAL PLACES AND GOT NOWHERE ABOUT 2 YEARS AGO. NOW, MANY MORE CRACKS HAVE OCCURRED AND THE DASHBOARD NOW IS ALSO SOFTENING TO THE POINT THAT I GET GLARE IN MY WINDSHIELD AND THE DASH IS SO SOFT THAT IT IS VERY TACKY AND IF ACCIDENTALLY IS HIT WITH A FINGERNAIL, THE SURFACE COMES RIGHT OFF LIKE PUTTY.

May 27, 2016 45,000 mi

THIS CAR HAS ALWAYS BEEN GARAGED AND PROFESSIONALLY DETAILED...I NOTIFIED INFINITI ABOUT MY DASHBOARD CRACKING IN SEVERAL PLACES AND GOT NOWHERE ABOUT 2 YEARS AGO. NOW, MANY MORE CRACKS HAVE OCCURRED AND THE DASHBOARD NOW IS ALSO SOFTENING TO THE POINT THAT I GET GLARE IN MY WINDSHIELD AND THE DASH IS SO SOFT THAT IT IS VERY TACKY AND IF ACCIDENTALLY IS HIT WITH A FINGERNAIL, THE SURFACE COMES RIGHT OFF LIKE PUTTY.

May 6, 2016 71,000 mi

2007 INFINITI M35. ~71,000 MILES. DASHBOARD TEXTURE IS CHANGING. LIGHT REFLECTS DIFFERENTLY FROM ONE SECTION TO ANOTHER AND FEELS STICKY, LIKE IT IS MELTING, AND NOW IS SHOWING CRACKS.

May 6, 2016 71,000 mi

2007 INFINITI M35. ~71,000 MILES. DASHBOARD TEXTURE IS CHANGING. LIGHT REFLECTS DIFFERENTLY FROM ONE SECTION TO ANOTHER AND FEELS STICKY, LIKE IT IS MELTING, AND NOW IS SHOWING CRACKS.

Jun 24, 2015

2007 INFINITI M35. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD STARTING TO CRACK. *SMD MA 10/22/2015

Jun 24, 2015

2007 INFINITI M35. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD STARTING TO CRACK. *SMD MA 10/22/2015

Jan 20, 2015

DASHBOARD MELTING AND CRACKING. *TR

Jan 20, 2015

DASHBOARD MELTING AND CRACKING. *TR

Oct 7, 2014 70,269 mi

LIFT STRUTS/CYLINDERS FOR HOOD GAVE WAY AND HOOD CAME DOWN ON PERSON WORKING ON CAR. LIFTED BACK UP, PUT DOWN AND OPENED AGAIN AND NOTICED THAT THE HOOD WOULD NOT STAY OPEN. THIS CAR DOES NOT PROVIDE A "STICK" OPTION TO HOLD THE HOOD.. ONLY THE LIFT STRUTS/CYLINDERS HOLD THE HOOD OPEN AND THEY ARE NOT WORKING. *TR

Oct 7, 2014 70,269 mi

LIFT STRUTS/CYLINDERS FOR HOOD GAVE WAY AND HOOD CAME DOWN ON PERSON WORKING ON CAR. LIFTED BACK UP, PUT DOWN AND OPENED AGAIN AND NOTICED THAT THE HOOD WOULD NOT STAY OPEN. THIS CAR DOES NOT PROVIDE A "STICK" OPTION TO HOLD THE HOOD.. ONLY THE LIFT STRUTS/CYLINDERS HOLD THE HOOD OPEN AND THEY ARE NOT WORKING. *TR

Sep 22, 2014

DASHBOARD MELTING I REPORTED AWHILE AGO BUT WAS NOT SATISFIED WITH OUTCOME. *TR

Sep 22, 2014

DASHBOARD MELTING I REPORTED AWHILE AGO BUT WAS NOT SATISFIED WITH OUTCOME. *TR

Jul 28, 2014

THE DASHBOARD IS MELTING WHEN THE CAR IS IN THE OPEN ON A SUNNY DAY. AND THERE ARE A LOT OF CRACKS ON THE DASHBOARD. *JS

Jul 28, 2014

THE DASHBOARD IS MELTING WHEN THE CAR IS IN THE OPEN ON A SUNNY DAY. AND THERE ARE A LOT OF CRACKS ON THE DASHBOARD. *JS

Jun 15, 2014 47,000 mi

IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DASH OR PROVIDE SOME COMPENSATION TOWARD REPLACEMENT. IN SEPTEMBER, 2013, I RECEIVED A LETTER STATING THAT SINCE THE AUTO WAS OUT OF THE NEW WARRANTY PERIOD, THAT INFINITI WOULD NOT TAKE ANY ACTION, NOR RESPONSIBILITY FOR THIS DEFECT. SINCE THIS TIME, THE PROBLEM HAS FURTHER DETERIORATED AND I HAVE READ OF NUMEROUS OTHER CONSUMER COMPLAINTS. CONTRARY TO THE REASONING FOR DISALLOWING A REMEDY FOR THE DASH, IN 2013 ALSO, I RECEIVED AN UNSOLICITED LETTER EXTENDING THE VEHICLE WARRANTY FOR POTENTIAL PEELING OR CRACKING IN THE WOOD DOOR TRIM OF MY VEHICLE. *JS

Jun 15, 2014 47,000 mi

IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DASH OR PROVIDE SOME COMPENSATION TOWARD REPLACEMENT. IN SEPTEMBER, 2013, I RECEIVED A LETTER STATING THAT SINCE THE AUTO WAS OUT OF THE NEW WARRANTY PERIOD, THAT INFINITI WOULD NOT TAKE ANY ACTION, NOR RESPONSIBILITY FOR THIS DEFECT. SINCE THIS TIME, THE PROBLEM HAS FURTHER DETERIORATED AND I HAVE READ OF NUMEROUS OTHER CONSUMER COMPLAINTS. CONTRARY TO THE REASONING FOR DISALLOWING A REMEDY FOR THE DASH, IN 2013 ALSO, I RECEIVED AN UNSOLICITED LETTER EXTENDING THE VEHICLE WARRANTY FOR POTENTIAL PEELING OR CRACKING IN THE WOOD DOOR TRIM OF MY VEHICLE. *JS