12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Steering Complaints

Showing 12 of 12
Jan 8, 2016 42,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A UPWARD POSITION. THE CONTACT WAS UNABLE TO USE THE ADJUSTABLE BUTTON TO RELEASE THE STEERING WHEEL IN THE APPROPRIATE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

Jan 8, 2016 42,000 mi

TL* THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED IN A UPWARD POSITION. THE CONTACT WAS UNABLE TO USE THE ADJUSTABLE BUTTON TO RELEASE THE STEERING WHEEL IN THE APPROPRIATE POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

Feb 22, 2015

I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT. *TR

Feb 22, 2015

I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT. *TR

Apr 14, 2014 63,400 mi

DRIVING WITH CRUISE CONTROL ON, 70MPH ZONE, SLIGHT DOWNHILL SPEED OF 72MPH. NEW REAR TIRES, VERY GOOD CONDITION FRONT TIRES, 1 DAY OLD 4 WHEEL ALIGNMENT, CONCRETE HIGHWAY SURFACE IN SUNNY DRY CONDITIONS, APPROXIMATE OUTSIDE TEMP 65. VEHICLE AND STEERING WHEEL JERKED TO THE RIGHT WITH STEERING WHEEL DISPLACING APPROXIMATELY 30-45 DEGREES FROM CENTER TO THE RIGHT, FOLLOWED BY A JERK AND DISPLACEMENT TO THE LEFT OF APPROXIMATELY 30-45 DEGREES TO THE LEFT AND REPEATED TO THE RIGHT AND LEFT AGAIN... CAR WAS UNCONTROLLABLE... REDUCED SPEED, KILLED CRUISE CONTROL, LIGHTLY APPLIED BRAKES. CAR BECAME MORE CONTROLLABLE AS SPEED WAS REDUCED. MAJOR AUTO REPAIR LOCATION AND ASE CERTIFIED MECHANICS DIAGNOSED AS PROBLEM WITH RACK AND PINION, POSSIBLY "A STUCK VALVE" CAUSING EXCESSIVE STEERING INPUTS TO BE ALLOWED AT HIGHER SPEEDS THAN NORMAL. *JS

Apr 14, 2014 63,400 mi

DRIVING WITH CRUISE CONTROL ON, 70MPH ZONE, SLIGHT DOWNHILL SPEED OF 72MPH. NEW REAR TIRES, VERY GOOD CONDITION FRONT TIRES, 1 DAY OLD 4 WHEEL ALIGNMENT, CONCRETE HIGHWAY SURFACE IN SUNNY DRY CONDITIONS, APPROXIMATE OUTSIDE TEMP 65. VEHICLE AND STEERING WHEEL JERKED TO THE RIGHT WITH STEERING WHEEL DISPLACING APPROXIMATELY 30-45 DEGREES FROM CENTER TO THE RIGHT, FOLLOWED BY A JERK AND DISPLACEMENT TO THE LEFT OF APPROXIMATELY 30-45 DEGREES TO THE LEFT AND REPEATED TO THE RIGHT AND LEFT AGAIN... CAR WAS UNCONTROLLABLE... REDUCED SPEED, KILLED CRUISE CONTROL, LIGHTLY APPLIED BRAKES. CAR BECAME MORE CONTROLLABLE AS SPEED WAS REDUCED. MAJOR AUTO REPAIR LOCATION AND ASE CERTIFIED MECHANICS DIAGNOSED AS PROBLEM WITH RACK AND PINION, POSSIBLY "A STUCK VALVE" CAUSING EXCESSIVE STEERING INPUTS TO BE ALLOWED AT HIGHER SPEEDS THAN NORMAL. *JS

Dec 6, 2013 18,000 mi

VEHICLE STEERING SEEMS TO HAVE ITS OWN MIND AT ALMOST ALL SPEEDS AND TENDS TO LUNGE FROM ONE SIDE TO ANOTHER REQUIRING CONTINUOUS CORRECTION. THE WHEELS SEEM TO FOLLOW MOST EVERY DEFORMITY / IRREGULARITY OF THE ROAD. ONE INSTANCE THE VEHICLE MOVED OVER FROM ONE LANE TO THE MIDDLE OF ADJOINING LANE ALMOST CAUSING A CRASH. WHEN STOPPING THE STEERING CAN SWING UPTO 45 TO 60 DEGREES IN EITHER DIRECTION. HAVE TAKEN THE CAR TO THE DEALER MORE THAN THREE TIMES - FIRST TIME WITH 18000 MILES ON THE CAR. HAVE ALWAYS BEEN ADVISED THAT EVERYTHING WAS NORMAL. RESEARCHED ON WEB AND FOUND MANY SIMILAR COMPLAINTS WITH THIS MODEL CAR DESCRIBED AS 'TRAMLINING'. LAST TIME I TOOK A PRINT OUT OF NUMEROUS SIMILAR COMPLAINTS FROM THE WEB TO THE DEALER BUT THEY STILL REFUSED TO ACKNOWLEDGE THE PROBLEM. THEY SAID THERE IS NO SOLUTION OFFERED BY INFINITI FOR THIS PROBLEM AND RECOMMENDED TO CHANGE THE TIRES. HAVE CHANGED THE OEM TIRES AT 26000 MILES, DONE ALIGNMENT THREE TIMES, BRAKES SERVICED BUT THE PROBLEM PERSISTS. HAVE REPORTED THE PROBLEM TO THE INFINITI CUSTOMER SERVICE AS WELL BUT NO SOLUTION OFFERED. I FEEL INFINITI IS DENYING TO RECOGNIZE THIS SERIOUS PROBLEM WHICH HAS THE POTENTIAL TO BE A MAJOR SAFETY ISSUE. *TR

Dec 6, 2013 18,000 mi

VEHICLE STEERING SEEMS TO HAVE ITS OWN MIND AT ALMOST ALL SPEEDS AND TENDS TO LUNGE FROM ONE SIDE TO ANOTHER REQUIRING CONTINUOUS CORRECTION. THE WHEELS SEEM TO FOLLOW MOST EVERY DEFORMITY / IRREGULARITY OF THE ROAD. ONE INSTANCE THE VEHICLE MOVED OVER FROM ONE LANE TO THE MIDDLE OF ADJOINING LANE ALMOST CAUSING A CRASH. WHEN STOPPING THE STEERING CAN SWING UPTO 45 TO 60 DEGREES IN EITHER DIRECTION. HAVE TAKEN THE CAR TO THE DEALER MORE THAN THREE TIMES - FIRST TIME WITH 18000 MILES ON THE CAR. HAVE ALWAYS BEEN ADVISED THAT EVERYTHING WAS NORMAL. RESEARCHED ON WEB AND FOUND MANY SIMILAR COMPLAINTS WITH THIS MODEL CAR DESCRIBED AS 'TRAMLINING'. LAST TIME I TOOK A PRINT OUT OF NUMEROUS SIMILAR COMPLAINTS FROM THE WEB TO THE DEALER BUT THEY STILL REFUSED TO ACKNOWLEDGE THE PROBLEM. THEY SAID THERE IS NO SOLUTION OFFERED BY INFINITI FOR THIS PROBLEM AND RECOMMENDED TO CHANGE THE TIRES. HAVE CHANGED THE OEM TIRES AT 26000 MILES, DONE ALIGNMENT THREE TIMES, BRAKES SERVICED BUT THE PROBLEM PERSISTS. HAVE REPORTED THE PROBLEM TO THE INFINITI CUSTOMER SERVICE AS WELL BUT NO SOLUTION OFFERED. I FEEL INFINITI IS DENYING TO RECOGNIZE THIS SERIOUS PROBLEM WHICH HAS THE POTENTIAL TO BE A MAJOR SAFETY ISSUE. *TR

Jul 16, 2011 12,850 mi

I FREQUENTLY INCUR TRAMLINING WHEN DRIVING MY M35 INFINITY. ALMOST ANY ASPHALT SURFACE THAT HAS A PAVING OVERLAP WILL CAUSE IT, AND IN SOME INSTANCES, IT FEELS AS THOUGH THE STEERING WHEEL WILL BE RIPPED FROM MY HANDS. IN FACT, THIS EVENT OCCURRED YESTERDAY, JUL 15 ON THE EAST ACCESS ROAD IN TUBAC, AZ. THIS IS TRULY A SERIOUS DEFECT AND UNBECOMING TO THE INFINITY BRAND. *TT

Jul 16, 2011 12,850 mi

I FREQUENTLY INCUR TRAMLINING WHEN DRIVING MY M35 INFINITY. ALMOST ANY ASPHALT SURFACE THAT HAS A PAVING OVERLAP WILL CAUSE IT, AND IN SOME INSTANCES, IT FEELS AS THOUGH THE STEERING WHEEL WILL BE RIPPED FROM MY HANDS. IN FACT, THIS EVENT OCCURRED YESTERDAY, JUL 15 ON THE EAST ACCESS ROAD IN TUBAC, AZ. THIS IS TRULY A SERIOUS DEFECT AND UNBECOMING TO THE INFINITY BRAND. *TT

Dec 13, 2010 50,000 mi

I HAVE A 2006 INFINITI M35X THAT PULLS TO THE RIGHT/LEFT ALL THE TIME I HAVE CHANGED MY TIRES TWICE BUT THAT DID NOT SOLVE THE PROBLEM. I HAVE FOUND OUT FROM OTHER OWNERS THAT IT IS THE STEERING THAT IS CAUSING THIS PROBLEM RACK AND PINOIN. *TR

Dec 13, 2010 50,000 mi

I HAVE A 2006 INFINITI M35X THAT PULLS TO THE RIGHT/LEFT ALL THE TIME I HAVE CHANGED MY TIRES TWICE BUT THAT DID NOT SOLVE THE PROBLEM. I HAVE FOUND OUT FROM OTHER OWNERS THAT IT IS THE STEERING THAT IS CAUSING THIS PROBLEM RACK AND PINOIN. *TR