2012 INFINITI M37 Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
The contact owns a 2012 Infiniti M37. The contact stated that the front passenger's side air bag warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was quoted a diagnostic fee and declined to pay the fee. The vehicle was not diagno...
Mileage: 68,000
The contact owns a 2012 Infiniti M37. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, she was informed that the radiator pressure O-ring was leaking coolant. The independent mechanic diagnosed that the radiator needed to be replaced. The vehicle was not ...
Mileage: 96,294
Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess...
Passenger Air Bag Sensor Failed. Concerned Passenger Airbag will not deploy when passengers are in the car. This is a Very Known and Problematic issue with Infiniti and Infiniti will not address this critical safety issue. Infiniti says repairs would be the owner responsibility and cost in excess...
airbag light blinks. We tried the reset and it worked until someone sat in the seat. Called dealer and they said the seat bottom needs replacing as it’s a occupancy sensor. Cost for part + labor = 5K .. Totally outrageous. safety issue
When the steering wheel is adjusted up, down or the telescopic adjustment is used a loud pop is heard, the casing comes apart and it is no longer possible to turn the wheel left or right.
WHEN THE STEERING WHEEL IS ADJUSTED TO A NORMAL SETTING THE CASING POPS AND IT BECOMES VERY DIFFICULT TO TURN THE WHEEL.
Mileage: 70,121
THE FRONT PASSENGER AIRBAG LIGHT WENT ON IN MY 2012 INFINITI M-37 UPON STARTING IT THE MORNING OF 10/09/2020. I BROUGHT IT INTO MY LOCAL TAMPA INFINITI DEALERSHIP ON 10/21/2020 WHERE I PURCHASED THE CAR AND HAVE HAD OVER 90% OF THE SERVICING COMPLETED. MY SERVICE ADVISOR MICHAEL ENGLISH EXPLAINED T...
I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABO...
Mileage: 53,000
I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABO...
Mileage: 53,000
I NOTICE WHEN I BROUGHT THIS CAR AT 47,000 MILES USED THE CAR WAS LACK OF POWER AND HESITATED TO GO WHEN TRYING TO PASS OTHER CAR ..I THOUGHT IT WAS JUST SOFTWARE PROBLEMS BUT IT HAPPENED THE 2ND TIME , BUT THIS TIME ALMOST COST THE ACCIDENT,WHEN I WAS GOING TO MAKE A LEFT TURN THE HESITATED FOR ABO...
Mileage: 53,000
PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
Mileage: 45,000
PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
Mileage: 45,000
PASSENGER AIRBAG SENSOR HAS FAILED AND THE DEALER HAS QUOTED ME A PRICE OF $7019 TO REPAIR IT, SAYING THE SEAT HAS TO BE REPLACED. THE COST IS EXORBITANT, AND APPROACHES TO HE TOTAL VALUE OF THE CAR. THIS IS A DEFECT OF THE PART AND THE MANUFACTURING PROCESS THAT CONSUMERS SHOULD NOT HAVE TO BARE.
Mileage: 45,000
AIRBAG LIGHT STAYS ON. I WAS TOLD BY DEALERSHIP THAT OCCUPANCY SENSOR ON PASSENGER SEAT NEEDS TO BE REPLACED WHICH COST AROUND $5500. *TR
PASSENGER SIDE FRONT AIRBAG SENSOR TURNS OFF AIRBAG WHEN AN ADULT IS SEATED THERE. THIS OCCURS ALMOST EVERY TIME I HAVE A PASSENGER IN THAT SEAT. I CAN OCCASIONALLY GET IT TO TURN AIRBAG ON BY SHUTTING CAR OFF AND RESTARTING, SOMETIMES IT TAKES 3 CYCLES OF OFF/ON. MOST TIMES IT STILL WON'T RESET AN...
Mileage: 108,000
I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULA...
Mileage: 65,000
I PURCHASED MY CAR USED WITH APROX 45,000. MILES ON THE ODOMETER, I TEST DROVE IT & IT RAN & HANDLED PERFECT. AS SOON AS I TOOK THE CAR HOME I BROUGHT IT TO MY MECHANIC TO CHECK IT OUT, I GOT THE OIL & FILTERS CHANGED & CAR INSPECTION, ALL WAS GOOD. I OWNED THE CAR FOR 3 YEARS & MAINTAINED IT REGULA...
Mileage: 65,000
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NO...
Mileage: 65,000
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NO...
Mileage: 65,000
2 DAYS AGO I WAS LEAVING THE MARKET & MY CAR WON'T START EVERY LIGHT FROM ENGINE , BRAKES, ELECTRICAL COME ON. I WAITED 15 MINUTES @ IT STARTED. THIS HAS HAPPENED AT LEAST 7 TIMES. I HAVE MAY SERVICED ON A REGULAR BASIS. I'VE MENTIONED IT TO MY DEALER, I THOUGHT IT COULD BE MY BATTERY, IT WAS NO...
Mileage: 65,000
I'D LIKE TO REPORT A PROBLEM THAT HAS OCCURRED WITH MY 2012 INFINITI M37 WHICH SEEMS TO BE PRETTY FATAL. THE PLASTIC COVER THAT COVERS THE STEERING WHEEL'S ROD CRACKS OPEN WHEN THE STEERING WHEEL IS TILTED TO A LOWER POSITION. ONCE THE COVER IS CRACKED, STEERING WHEEL RUBS ON TO THE PLASTIC ...
Mileage: 100,000
TOTAL LACK OF ACCELERATION WHEN PASSING. THERE IS A 2-3 SECOND DELAY PRIOR TO THE DOWNSHIFT AND I'M NEVER SURE WHEN THE ACCELERATION WILL TAKE PLACE. THIS PROBLEM OCCURS FROM 50MPH AND UP. I HAVE HAD THIS PROBLEM SINCE I PURCHASED THE CAR AND IT HAS NOT CHANGED OVER TIME. INFINITY REPROGRAMMED THE E...
Mileage: 18,000
WHEN ENTERING & EXITING THE CAR THE STEERING WHEEL WILL ADJUST. WE STARTED NOTICING A NOISE AND THEN IT MADE A LOUD POP. I NOTICED THAT THE PLASTIC HOUSING AROUND THE COLUMN WAS IN A BIND. I MOVED THE STEERING WHEEL UP TO BE ABLE TO STEER. THIS IS RIDICULOUS ON THIS TYPE OF CAR. I'VE READ MANY C...
Mileage: 100,000
PLASTIC SURROUNDING STREAMING COLUMN SEPARATED. STEARING WILL NOT TURN ALL THE WAY AND THE PLASTIC IS RUBBING AGAINST EACH OTHER MAKING A NOISE WHILE TRYING TO TURN OR ANY STEARING.
Mileage: 53,063
FAILURE OF THE TELESCOPIC STEERING COLUMN. A BROKEN LIMITER CAUSED THE TILT MOTOR TO EXERT BEYOND IT'S THRESHOLD CAUSING FAILURE DURING ENTRY/EXIT AUTOMATIC OPERATION. STEERING WHEEL NOW RUBS ON PLASTIC TRIM PIECES. REGARDLESS OF WHAT INFINITI CLAIMS, THERE HAVE BEEN MANY OTHERS WITH SAME ISSUE: ...
Mileage: 50,000
DOOR LOCK ACTUATORS KEEP FAILING. THE DOOR LOCK ACTUATORS ON ALL FOUR DOORS HAVE FAILED AND HAVE BEEN REPLACED. WHEN THEY FAIL, IT IS IMPOSSIBLE TO LOCK OR UNLOCK THE DOOR. VEHICLE HAS LESS THAN 75,000 MILES.
Mileage: 75,000
2012 M37 49,700 MILES. WHEN STEERING WHEEL IS IN THE POSITION SELECTED FOR DRIVING, THE WHEEL LOCKED UP.UNABLE TO TURN LEFT OR RIGHT. DEALER SAID UPPER STEERING SHAFT FAILED.
Mileage: 49,700
TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING AT ANY SPEED, WHEN THE STEERING WHEEL WAS TILTED DOWNWARD, IT WAS UNABLE TO BE TURNED LEFT OR RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 72,541.
Mileage: 72,541
OPENED CAR WITH TOUCH KEY AND TELESCOPIC STEERING WHEEL MADE LOUD POPPING SOUND. STEERING WHEEL DID NOT GO TO SET POSITION AND WAS VERY DIFFICULT TO STEER AFTERWARDS. THE VEHICLE WAS NOT MOVING THANKFULLY AS IT WAS VERY DIFFICULT TO STEER AFTER THE POPPING SOUND. THE STEERING WHEEL HAD TO BE KEPT IN...
Mileage: 66,068
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Mileage: 41,000
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Mileage: 41,000
VEHICLE WON'T START REPLACED BATTERY 2 WITHIN 4 MONTHS INFINITY DEALERSHIP CAN'T FIND OUT WHAT THE PROBLEM IS BUT CAR WON'T START . CAN CHARGE BATTERY DRIVE SMALL DISTANCE AND CAR WILL NOT START HAD TWO PLACES CHECK ALTERNATOR AND STARTER STATED NO PROBLEM BUT UNABLE TO FIND THE DRAIN
Mileage: 41,000
TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE DRIVING APPROXIMATELY 55 MPH, BLACK SMOKE EMITTED FROM THE HOOD OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND A BALL OF FLAMES IMMEDIATELY SHOT OUT FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT DIALED 911. THE FIRE DEPARTME...
Mileage: 33,000
TL* THE CONTACT OWNS A 2012 INFINITI M37. WHILE TURNING THE STEERING WHEEL TO THE LEFT AND RIGHT, THE STEERING WHEEL BECAME LOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE A...
Mileage: 62,000
HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUC...
Mileage: 300
HAVE OWNED THE CAR SLIGHTLY OVER A YEAR. SINCE THE BEGINNING THE TRANSMISSION HAS SHIFTED ERRATICALLY, IS IN 4TH GEAR AT 25 MPH. WHEN STEPPING ON GAS THE CAR HESITATES WHILE TRYING TO PICK A GEAR. THERE IS NO POWER AT LOW SPEEDS BECAUSE THE CAR IS IN TOO HIGH A GEAR. AT HIGHER SPEEDS IF YOU TOUC...
Mileage: 300
TL* THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. TH...
Mileage: 7,473
EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL ...
Mileage: 20,000
EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL ...
Mileage: 20,000
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND T...
Mileage: 3,300
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND T...
Mileage: 3,300
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND T...
Mileage: 3,300