2014 INFINITI Q50 Unknown Or Other Problems
16 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (16)
Car is showing a p0720 code which is an issue with the valve body. The car will not go past 3rd gear. This is a known problem with this vehicle. Infiniti is not issuing a recall. The car won't run and the consumer is having to foot the bill for the repair when they know it's an issue with the vehicle and the transmission.
Both rear doors will not open from inside or outside.
Possible odometer fraud seller told me it has a clean title turn out it didnt
I was stopped at a stop sign and pulled out into an intersection and lost power.
Unknown- Vehicle left the highway and crashed into a tree in a ravine and then was fully engulfed in flames. Both occupants were DOA after the fire was put out.
THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING
Mileage: 73,000
VEHICLE WOULD NOT START AND DETERMINED THAT BATTERY WAS DEAD. ARRANGED FOR JUMP START (THROUGH MY ROADSIDE ASSISTANCE PROGRAM) BUT VEHICLE WOULD STILL NOT START. HAD VEHICLE TOWED TO INFINITI DEALERSHIP. THEY FIGURED OUT A WAY TO CHARGE CAR (WASN'T ACCESSIBLE VIA FRONT HOOD SINCE A HYBRID) AND FOUND A WAY TO OPEN TRUCK TO DIRECT ACCESS AND CHARGE BATTERY. UPON CAR STARTING, VARIOUS ERROR CODES APPEARED. CAR DEALERSHIP HAD NO KNOWLEDGE OF WHAT THEY MEANT AS THEY HAD NOT SEEN THEM BEFORE. I CONTACTED INFINITI CORPORATE AND THEY ASSOCIATED THE CODES WITH A PREVIOUS DAS VOLUNTARY RECALL. HOWEVER, UPON FURTHER INVESTIGATION BY DEALERSHIP, IT WAS DETERMINED THAT DAS UPDATE WAS ALREADY APPLIED. TO DETERMINE THE ROOT CAUSE, I WAS TOLD IT WOULD REQUIRE THE CAR TO BE PARTIALLY DISASSEMBLED. AS TWO OF THE CODES POINTS TO A BRAKING SYSTEM ISSUE, AND ONE TO THE CHASSIS SYSTEM, I WANTED TO VERIFY IF THIS IS A SAFETY ISSUE AND IF A RECALL IS NEEDED. (SEE ATTACHMENTS FOR REFERENCE)
THE CHASIS CONTROL SYSTEM ERROR WARNING IIS ON ALSO KEY SYSTEM ERROR IS ON ALSSO THE RADIO WORKS BUT NO SOUND FROM SPEAKERS
Mileage: 59,790
MY POWER STEERING BELT SNAPPED OFF. PRIOR TO THAT, MY BRAKE PEDAL WAS LOOSE ENOUGH TO MOVE IT UP AND DOWN ROUGHLY A 1/4 OF AN INCH WITH MY FOOT. THE ONLY WAY TO ENGAGE THE CRUISE CONTROL WAS TO HOLD THE BRAKE PEDAL UP WITH MY FOOT, THEN IN ORDER TO KEEP THE CRUISE CONTROL ENGAGED WAS TO KEEP HOLDING THE BRAKE PEDAL UP WITH MY FOOT BECAUSE IT WOULD SENSE THAT THE DRIVER SLIGHTLY TAPPED THE BRAKE PEDAL TO DISENGAGE IT IF I STOPPED HOLDING IT UP MANUALLY. I HAD TO HAVE THE BRAKE PEDAL BOLT TIGHTENED. IT HAS HAPPENED AGAIN AND I CAN'T REACH THE BOLT, SO I HAVE TO PAY TO HAVE IT FIXED AGAIN ALONG WITH THE OTHER ISSUES. THE OTHER ISSUE IS MY A/C BLEND DOOR IS NOT OPERATING, WHICH IS CAUSING THE TWO DRIVER SIDE A/C VENTS TO BLOW WARM AIR OUT OF THEM WHILE EVER OTHER VENT BLOWS ICE COLD . NOT FUN IN THESE INCREDIBLY HOT AND HUMID GEORGIA SUMMERS.
Mileage: 72,000
I WAS PULLING OFF FROM THE GROCERY STORE AND MY CAR STALLED LIKE IT DIDNT WANTTO GO. SO I STOPPED AND PUT IT BACK IN PARK AND THEN STARTED TO PROCEED AGAIN....THATS WHEN I GOT ALL THE FLASHING ERRORS FOR MY AWD AND THE CHASSIS SYSTEM. THE REAR RIGHT ABS SENSOR IS THE PROBLEM PER THE DEALER. MY AWD ERROR LIGHT AND CHASSIS SYSTEM ERROR LIGHT ARE ON ALONG WITH THE ABS LIGHT. I'VE READ UP ON ALOT OF PEOPLES COMMENTS ABOUT THE SAME PROBLEM. THIS ISSUE NEEDS TO BE DEALT WITH WITH THE MANUFACTURER AS THIS SEEMS TO HAPPEN MORE OFTEN AFTER THE WARRANTY RUNS OUT. THIS IS MY SECOND INFINITI CAR, AND WAS HOPING NOT TO RUN INTO THESE EXPENSIVE SENSOR ISSUES ALL OVER AGAIN. MY NEXT CAR WILL NOT BE AN INFINITI.
Mileage: 54,500
2014 INFINITY Q50. CONSUMER WRITES IN REQUESTING MODIFICATION TO VEHICLE CONTRACT. *LD THE CONSUMER REQUESTED TO EXCLUDE THE BOILER PLATE CLAUSES FROM THE PURCHASE CONTRACT. *JS
AC IS BLOWING WARM AIR ON DRIVER SIDE AND COOL ON PASSENGER SIDE WHEN BOTH TEMPERATURE ARE SET TO 60 DEGREES.
I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT CLIMATE CONTROL OR AUDIO CONTROL AND THE ONLY RESOLUTION IS TO PULL OVER, SHUT DOWN AND RESTART THE CAR RANDOMLY, CLIMATE CONTROLS ARE SET TO 60 DEGREES W/ AC YET HOT AIR IS BLOWING OUT OF THE VENTS. MOST RECENTLY, THE ONBOARD CLOCK THAT DISPLAYS THE DATE AND TIME WILL RESET TO 01-01-2012 AND THE CLOCK WILL START AT 6:00 AM. THE ONLY RESOLUTION IS TO RESET THE DATE AND TIME. THIS SEEMS TO OCCUR EVERY 3 OR 4 WEEKS. WHEN I CALL THE SERVICE DEPARTMENT I'M ASKED TO BRING IN THE VEHICLE ONLY TO BE TOLD THAT ALL UPDATES HAVE BEEN APPLIED AND THE ISSUES CANNOT BE DUPLICATED. I HAVE TAKEN AND POSTED SEVERAL YOUTUBE VIDEOS SHOWING THE PROBLEMS-WHICH I'LL ADMIT IS VERY DANGEROUS TO DO WHILE DRIVING. IN FACT, I FIRMLY BELIEVE THAT WHEN THESE SOFTWARE ISSUES OCCUR, I AM FORCED TO PLAY THE ROLE OF AN IT TECHNICIAN AND TROUBLESHOOT THE ISSUES WHILE DRIVING WHICH IS INCREDIBLY DANGEROUS. THESE ISSUES OCCUR RANDOMLY WHILE DRIVING. THIS IS A LEASE VEHICLE AND I PLAN TO RETURN EARLY AS THE CONTINUED ISSUES PUT ME AND MY FAMILY IN DANGER.
Mileage: 38,000
WHILE DRIVING AT APPROXIMATELY 30MPH ON A RESIDENTIAL STREET WITH NO OTHER TRAFFIC, I HEARD A PROGRESSIVE CRACKING NOISE FROM THE MOON ROOF AREA. AFTER PULLING BACK THE SUN SHADE I SAW THAT THE MOON ROOF HAD CRACKS THROUGHOUT IT BUT WAS STILL ALMOST ENTIRELY IN PLACE. THE MOON ROOF WAS CLOSED AT THE TIME. AFTER STOPPING THE VEHICLE, I SAW THAT A SMALL SECTION OF GLASS WAS MISSING. THE SECTION WAS ALONG THE ACTUATOR BAR OF THE SUNROOF AND THERE WERE PIECES OF GLASS ON THE ROOF ON THE EXTERIOR OF THE VEHICLE. THE REMAINING INTACT SECTION WAS BOWED UPWARD AND OUTWARD. THERE WERE NO OTHER VEHICLES IN THE AREA THAT COULD HAVE KICKED UP ROAD DEBRIS, NO IMPACT WAS HEARD AND NO POTENTIAL IMPACT ITEMS WERE FOUND.
Mileage: 23,000
WHILE TRAVELING ON THE HIGHWAY ON 2/15 AT 65MPH WITH THE INTELLIGENT CRUISE CONTROL SYSTEM ENGAGED, THE VEHICLE AUTOMATICALLY AND ABRUPTLY APPLIED THE BRAKES VERY HARD. THERE WERE NO VEHICLES IN FRONT OF US TO WARRANT ENGAGEMENT OF THE COLLISION AVOIDANCE SYSTEM. AN ERROR MESSAGE DISPLAYED ON THE DASHBOARD. IT WAS EXTREMELY UNSETTLING TO THE POINT THAT MY WIFE NO LONGER WANTS TO TRAVEL IN THE VEHICLE, NOR WILL WE HAVE OUR INFANT SON TRAVEL IN IT. THE VEHICLE HAD PREVIOUSLY ABRUPTLY BRAKED IN LOW SPEED CONDITIONS (IE, PARKING LOTS) FOR NO APPARENT REASON. DEALER HAD PREVIOUSLY REPLACED RADAR SYSTEM COMPONENTS PRIOR TO THE 2/15 INCIDENT. I WILL NO LONGER USE THE DRIVER AIDS AS A RESULT AS THEY ARE CLEARLY NOT SAFE.
Mileage: 5,899
WHILE SLOWLY BACKING OUT OF A PARKING SPOT IN A PARKING GARAGE, THE VEHICLE AUTOMATICALLY BRAKED SO ABRUPTLY THAT I THOUGHT I HAD STRUCK SOMETHING IN THE ROADWAY. I GOT OUT TO CHECK AND THE ROADWAY WAS CLEAR. I RETURNED TO THE VEHICLE TO CONTINUE AND IT DID THE SAME THING AGAIN. I WAS THEN ABLE TO CONTINUE. I HAD PREVIOUSLY BEEN TO THE DEALERSHIP WITH ISSUES WITH THE SONAR SYSTEM FOR THE BACKUP COLLISION WARNING AND AVOIDANCE SYSTEM REGISTERING FALSE POSITIVES AND BEEPING ENDLESSLY. COMPONENTS WERE REPLACED. THE PROBLEM CLEARLY WAS NOT FIXED. THIS TECHNOLOGY DOES NOT WORK AND MAKES THE VEHICLE FRIGHTENING TO DRIVE.
Mileage: 5,950