High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
Vehicle was purchased December 2021 upon purchasing the vehicle I noticed the horn was not functioning, vehicle was taken back to dealership, they corrected the issue, then months later horn isn't functioning at all. Nor is Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning functioning on car. The automatic rain sensor isn't working at all.
Vehicle was purchased December 2021 upon purchasing the vehicle I noticed the horn was not functioning, vehicle was taken back to dealership, they corrected the issue, then months later horn isn't functioning at all. Nor is Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, Rear Cross Traffic Warning functioning on car. The automatic rain sensor isn't working at all.
I have 3 issues with the car. The braking issue presented itself last in time but is most important relative to safety. Around mid January 2022, my car, while I was driving, and without any notice, began to decelerate/brake for no reason. My car is equipped with front driver assist but there were no cars, hazards, in front of me. It was a clear, dry day and the car was warm. It was momentary and fortunately no one was behind me. The car beeped, but there was no other warning. The second time this same event happened, however, the accelerator pushed back against my foot. Again, no one was in front of me and it was a clear, dry day. The third time this happened, the car beeped and what I know now is the cruise control indicator, appeared on the display. I did not touch the cruise control to activate. The other two issues were that both display screens were blacking out and rebooting while driving, for no apparent reason. The other issue is with the Sirius XM satellite, which is not functioning properly. I have informed Sirius XM of this issue as well. Given all of these issues, possibly all electrical, I contacted my local Infiniti dealer to assess, with special concern for the random braking issue. The car was assessed and they could not duplicate any problems. They mentioned that perhaps if they had more time they may be able to duplicate the problems. The following Monday, I took the car to the dealership and left it overnight for assessment. I was called the next day and advised that they could not duplicate the issues. The dealership returned the car without making any repairs, diagnoses, or being to able to duplicate problems. Since the car has been returned to me, it has continued to have problems. The braking issue has happened twice since, with one time involving the accelerator pushing back. The screen has blacked out and gone into parking mode, while I was driving. I have contacted Infiniti corporate to advise of problems.
I have 3 issues with the car. The braking issue presented itself last in time but is most important relative to safety. Around mid January 2022, my car, while I was driving, and without any notice, began to decelerate/brake for no reason. My car is equipped with front driver assist but there were no cars, hazards, in front of me. It was a clear, dry day and the car was warm. It was momentary and fortunately no one was behind me. The car beeped, but there was no other warning. The second time this same event happened, however, the accelerator pushed back against my foot. Again, no one was in front of me and it was a clear, dry day. The third time this happened, the car beeped and what I know now is the cruise control indicator, appeared on the display. I did not touch the cruise control to activate. The other two issues were that both display screens were blacking out and rebooting while driving, for no apparent reason. The other issue is with the Sirius XM satellite, which is not functioning properly. I have informed Sirius XM of this issue as well. Given all of these issues, possibly all electrical, I contacted my local Infiniti dealer to assess, with special concern for the random braking issue. The car was assessed and they could not duplicate any problems. They mentioned that perhaps if they had more time they may be able to duplicate the problems. The following Monday, I took the car to the dealership and left it overnight for assessment. I was called the next day and advised that they could not duplicate the issues. The dealership returned the car without making any repairs, diagnoses, or being to able to duplicate problems. Since the car has been returned to me, it has continued to have problems. The braking issue has happened twice since, with one time involving the accelerator pushing back. The screen has blacked out and gone into parking mode, while I was driving. I have contacted Infiniti corporate to advise of problems.
RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019
RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019
DRIVING ON INTERSTATE AT 70 MPH WITH ACTIVE CRUISE ENGAGED. THE INSTRUMENTATION ALL WENT BLACK, CRUISE CONTROL RELEASED BUT ENGINE CONTINUED RUNNING AND I USED MANUAL ACCELERATION IN ORDER TO MAINTAIN SPEED IN THE FLOW OF TRAFFIC. AFTER APPROXIMATELY 30 SECONDS THE SYSTEM RE BOOTED. INSTRUMENTATION CAME BACK ON AND I RESET ACTIVE CRUISE CONTROL AND ALL APPEARED OK. AFTER A FEW DAYS WE WERE RETURNING HOME AND AS DESCRIBED EARLIER THE SAME EVENT OCCURRED ON THE INTERSTATE. I TOOK THE CAR TO THE DEALER, DESCRIBED THE INCIDENT, THY REPORTED THEY HAD SEEN THAT BEFORE, CHECKED THE COMPUTER AND SAW NO CODES AND SAID IT MUST HAVE BEEN A SYSTEM REBOOT.
DRIVING ON INTERSTATE AT 70 MPH WITH ACTIVE CRUISE ENGAGED. THE INSTRUMENTATION ALL WENT BLACK, CRUISE CONTROL RELEASED BUT ENGINE CONTINUED RUNNING AND I USED MANUAL ACCELERATION IN ORDER TO MAINTAIN SPEED IN THE FLOW OF TRAFFIC. AFTER APPROXIMATELY 30 SECONDS THE SYSTEM RE BOOTED. INSTRUMENTATION CAME BACK ON AND I RESET ACTIVE CRUISE CONTROL AND ALL APPEARED OK. AFTER A FEW DAYS WE WERE RETURNING HOME AND AS DESCRIBED EARLIER THE SAME EVENT OCCURRED ON THE INTERSTATE. I TOOK THE CAR TO THE DEALER, DESCRIBED THE INCIDENT, THY REPORTED THEY HAD SEEN THAT BEFORE, CHECKED THE COMPUTER AND SAW NO CODES AND SAID IT MUST HAVE BEEN A SYSTEM REBOOT.
I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROBLEM IN THE HOPES OF SAVING LIVES. IT WAS A SAFETY ISSUE IT COST ME $$ THE SECOND REPLACEMENT BUT NEVER FELT COMFORTABLE IN THE CAR . YET INFINITI COULD CARE LESS THOUGH THE DEALER WAS VERY HELPFUL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROBLEM IN THE HOPES OF SAVING LIVES. IT WAS A SAFETY ISSUE IT COST ME $$ THE SECOND REPLACEMENT BUT NEVER FELT COMFORTABLE IN THE CAR . YET INFINITI COULD CARE LESS THOUGH THE DEALER WAS VERY HELPFUL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION.
CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION.