High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
I BROUGHT MY TRUCK IN FOR A RECALL WITH STRUT TOWER AND CHASSY,THEY PATCHED TBE CHASSY UP,WHEN I WENT TO PICK IT UP I DIDN'T GET 5 MINUTES UP THE ROAD AND IT WAS PULLING TO THE RIGHT HARD AND SHAKING AST 40TO 50MPH,IT'S A DRIVING HAZARD,I BROUGHT IT RIGHT BACK THEY DID AN ALIGNMENT ON IT,CALLED ME AND SAID IT'S STILL DOING IT AND THERE'S NOTHING ELSE THEY CAN DO,SO NOW I'M OUT OF A VEHICLE THEY TOLD CONSUMER AFFAIRS THAT I CALLED THAT IT COULD OF BEEN A,PRE EXISTING PROBLEM SO NOW CONSUMER AFFAIRS WON'T HELP ME SO WHAT DO I DO NOW IT'S MY ONLY VEHICLE AND THE DEALERSHIP WANTS ME TO JUST DRIVE OFF THEIR LOT WITH A HAZARDOUS VEHICLE,IT WAS FINE UNTIL THEY PATCHED THAT CHASSY UP THEIR WERE NO PRE-EXISTING PROBLEMS SO I DON'T KNOW WHAT TO DO NOW,PLEASE HELP?THE DEALERSHIP IS RAY CATINA INFINITI IN EDISON,NEW JERSEY,THE ONLY THING THEY HELPED ME WITH IS GETTING ME A LOANER CAR AND THEM PAYING FOR IT BUT NOW I HAVE TO BRING IT BACK,I JUST DON'T KNOW WHAT RIGHTS I HAVE OR
I BROUGHT MY TRUCK IN FOR A RECALL WITH STRUT TOWER AND CHASSY,THEY PATCHED TBE CHASSY UP,WHEN I WENT TO PICK IT UP I DIDN'T GET 5 MINUTES UP THE ROAD AND IT WAS PULLING TO THE RIGHT HARD AND SHAKING AST 40TO 50MPH,IT'S A DRIVING HAZARD,I BROUGHT IT RIGHT BACK THEY DID AN ALIGNMENT ON IT,CALLED ME AND SAID IT'S STILL DOING IT AND THERE'S NOTHING ELSE THEY CAN DO,SO NOW I'M OUT OF A VEHICLE THEY TOLD CONSUMER AFFAIRS THAT I CALLED THAT IT COULD OF BEEN A,PRE EXISTING PROBLEM SO NOW CONSUMER AFFAIRS WON'T HELP ME SO WHAT DO I DO NOW IT'S MY ONLY VEHICLE AND THE DEALERSHIP WANTS ME TO JUST DRIVE OFF THEIR LOT WITH A HAZARDOUS VEHICLE,IT WAS FINE UNTIL THEY PATCHED THAT CHASSY UP THEIR WERE NO PRE-EXISTING PROBLEMS SO I DON'T KNOW WHAT TO DO NOW,PLEASE HELP?THE DEALERSHIP IS RAY CATINA INFINITI IN EDISON,NEW JERSEY,THE ONLY THING THEY HELPED ME WITH IS GETTING ME A LOANER CAR AND THEM PAYING FOR IT BUT NOW I HAVE TO BRING IT BACK,I JUST DON'T KNOW WHAT RIGHTS I HAVE OR
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE STEERING WHEEL FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL FRACTURED DUE TO CORROSION AND THAT THE STEERING COLUMN AND SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,757.
I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE. ALL I KNOW IS THAT IT IS PRETTY RUSTED ON THE STRUT AREAS SINCE I CHECKED IF SOMETHING WAS BROKEN UNDER THE CAR. LOW SPEEDS AROUND 30MPH THE CAR DRIVES FINE BUT HIGHER SPEED ITS LIKE, I HAVE TO KEEP ACCELERATING TO PREVENT THE CAR FROM SWERVING IN THE REAR. MY LIFE WAS ENDANGERED FOR 40 MINUTES OF MY LIFE ON THE HIGHWAY. PLEASE CONTACT ME, THIS IS A VERY DANGEROUS SITUATION I NEED TO REPAIR. *TR
I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE. ALL I KNOW IS THAT IT IS PRETTY RUSTED ON THE STRUT AREAS SINCE I CHECKED IF SOMETHING WAS BROKEN UNDER THE CAR. LOW SPEEDS AROUND 30MPH THE CAR DRIVES FINE BUT HIGHER SPEED ITS LIKE, I HAVE TO KEEP ACCELERATING TO PREVENT THE CAR FROM SWERVING IN THE REAR. MY LIFE WAS ENDANGERED FOR 40 MINUTES OF MY LIFE ON THE HIGHWAY. PLEASE CONTACT ME, THIS IS A VERY DANGEROUS SITUATION I NEED TO REPAIR. *TR
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 11V244000 (STEERING:COLUMN). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT FOR AN OWNER NOTIFICATION LETTER TO ARRIVE IN THE MAIL. AN OWNER NOTIFICATION LETTER NEVER ARRIVED IN THE MAIL. AN AUTHORIZED DEALER WAS AGAIN NOTIFIED AND THE CONTACT WAS INFORMED THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 11V244000 (STEERING:COLUMN). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT FOR AN OWNER NOTIFICATION LETTER TO ARRIVE IN THE MAIL. AN OWNER NOTIFICATION LETTER NEVER ARRIVED IN THE MAIL. AN AUTHORIZED DEALER WAS AGAIN NOTIFIED AND THE CONTACT WAS INFORMED THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE MILEAGE WAS 160,000.
AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.
AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.
HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I COULDN'T FIND THIS IN YOUR LIST AND WHEN I CALLED THE NUMBER THAT'S WHEN SHE TOLD US ABOUT THE FUEL LINE PROBLEM. *TR
HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I COULDN'T FIND THIS IN YOUR LIST AND WHEN I CALLED THE NUMBER THAT'S WHEN SHE TOLD US ABOUT THE FUEL LINE PROBLEM. *TR