2001 INFINITI QX4 Suspension Problems

The contact owns a 2001 Infiniti QX4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.

Mileage: 270,000

Lower control arm broke due to excessive rust/ corrosion on ENTIRE underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.

THE WHOLE FRAME IS RUSTED MAKE A LOUD CRACKING AND OTHER NOISES. AFRAID TO DRIVE WAS INSPECTED BY TIRE SHOP THEY WOULD NOT WORK ON IT. CAR HAS BEEN PARKED IN FRONT OF MY DAUGHTER HOME.

Mileage: 115,000

THE SUV HAS BEEN RECALLED FOR UNUSUAL RUSTING OF THE ENTIRE UNDERSIDE, THE NHTSA SAID THE STRUTS MAY RUST AND BREAK AWAY FROM THE BODY, THAT IS HAPPENING. WE CALLED THE NISSAN DEALER IN WINCHESTER VIRGINIA, THEY LIED AND SAID THERE IS NO SUCH RECALL.

TL* THE CONTACT OWNS A 2001 INFINITI QX4. UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THERE WAS SEVERE CORROSION OF THE FRAME NEAR THE STRUT ON THE DRIVER'S SIDE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE CONTACT WAS REIMBURSED. SHORTLY AFTER THE REPAIR, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS CORROSION ON THE PASSENGER SIDE. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING, SUSPENSION) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRAME CONTINUED TO CORRODE AFTER THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL REPAIR DID NOT ADEQUATELY REPAIR THE FAILURE WITH THE EXCESSIVE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

REAR SUSPENSION BOTTOMS OUT WITH 4 ADULTS IN VEHICLE.

Mileage: 194,000

NOTHING HAVE NOT HAPPEN BUT IM NOTICED THOSE THINGS AND LOOKED UP RECALLS AND WOULD LIKE IT FIXED

MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED UNIBODY FRAME AT ANOTHER CRITICAL AREA THAT WOULD CERTAINLY CAUSE A LOSS OF CONTROL AND PROBABLY A CRASH WHEN IT IS FINALLY STRESSED TO THE BREAKING POINT. THIS AREA IS ON THE FRONT PASSENGER-SIDE WHERE THE MOUNTING PAD FOR THE A-FRAME REAR PIVOT POINT ATTACHES TO THE FRAME. I HAVE MADE THE DEALERSHIP AWARE OF THIS AND SENT THEM SOME PICTURES, AND THEY REFERRED ME TO THE MANUFACTURER'S CUSTOMER SERVICE REPRESENTATIVE. HE TOLD ME THAT THE DEALERSHIP MAY REFUSE TO DO THE RECALL REPAIR, AFTER EVALUATING MY CAR, UNLESS I HAVE THE "OTHER DAMAGE" (WHICH WOULD RENDER THE CAR UNSAFE) REPAIRED PRIOR TO THEIR INSPECTION. IF THEY DON'T DO THE RECALL REPAIR, OR DETERMINE THAT IT IS BEYOND REPAIR (BASED ENTIRELY ON THE AREA AFFECTED BY THE RECALL), MY CAR MAY BE DISQUALIFIED FROM THE REPURCHASE PROGRAM REMEDY. I MAY BE REQUIRED TO TOW MY CAR OFF OF THEIR LOT TO AVOID STORAGE FEES. THIS SEEMS LIKE A MANUFACTURER LOOPHOLE, THEY HAVE THE RIGHT TO REFUSE TO DO THE RECALL BECAUSE OF OTHER PROBLEMS, AND DISQUALIFY MY CAR FOR A REMEDY? THEY HAVE ACCEPTED RESPONSIBILITY FOR THE LACK OF CORROSION PROTECTION IN ONE CRITICAL AREA, BUT NOT FOR OTHERS? WHAT COULD I, AS A CAR OWNER, HAVE DONE TO PREVENT THIS DAMAGE? I FEEL IT'S THE MANUFACTURER THAT IS AT FAULT. A $35,000 CAR SHOULD LAST LONGER THAN 13 YEARS! SO I AM SUBMITTING THIS COMPLAINT IN CASE OTHERS HAVE HAD THE SAME PROBLEM AS I AND TO HELP FORCE THE MANUFACTURER TO TAKE OWNERSHIP OF THIS SERIOUS MANUFACTURING FLAW AND ISSUE A RECALL. *TR

Mileage: 163,577

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN A GRINDING NOISE FROM THE FRONT DRIVER'S SIDE WHEEL WAS HEARD AS THE CONTACT ATTEMPTED A TURN. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE STRUT WAS RUSTED AND DAMAGED. THE CONTACT INFORMED THE MANUFACTURER OF THE DEFECT BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000.

Mileage: 84,000

2001 INFINITI QX4. CONSUMER STATES VEHICLE PULLS HARD TO THE LEFT *TGW THE DEALER INFORMED THE CONSUMER THE LEFT FRONT STRUT TOWER HAD RUSTED OUT, AND SEPARATING THE STRUT FROM THE FRAME. THE CONSUMER WAS INFORMED THE REPAIR WOULD COST SEVERAL THOUSAND DOLLARS. THE CONSUMER JUNKED THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT DUE TO A MANUFACTURER'S DEFECT, WHICH RESULTED IN A RECALL. *JB UPDATED 06/19/12. *JB

TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V244000 (SUSPENSION:FRONT). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT UNTIL NOVEMBER FOR REPAIRS BECAUSE THE NECESSARY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

Mileage: 175,000

FRONT DRIVER SIDE STRUT TOWER HOUSING CORROSION CAUSING HOUSING TO BREAK(DAMAGE). I WAS DRIVING AND WHILE EXITING THE HIGHWAY I HEARD A BIG NOISE AND THE STEERING WHEEL WAS HARD TO TURN. I DROVE MY 2001 INFINITY QX4 TO A AUTO SHOP AND THEY SAID THE TOWER HOUSING WAS DAMAGE IT WILL CAUSE ME $1800 TO FIX BECAUSE THEY HAVE TO INSTALL NEW TOWER SO I FIX IT. *TR

Mileage: 70,000