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Complaints

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Mar 18, 2025 Power Train

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of service...

Mar 18, 2025 Engine

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of service...

Mar 18, 2025 Power Train

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of service...

Mar 18, 2025 Engine

My qx50 is currently back in the shop. So far I’ve spent about $12,000 on engine and transmission repairs and the NHTSA doesn’t seem to be doing anything about it. Now it needs a new “ignition coil” for another $1,000. I’m just at a loss for words!! I’m attaching the “Review of service...

Feb 13, 2025 Air Bags Crash

On December 24, 2024 I was in a car accident where my car did make impact twice after spinning out of control due to black ice. The first impact occurred hitting a car then the final impact occurred when the car was flung into the metal barricade after spinning. The air bags did NOT deploy during ...

Feb 13, 2025 Air Bags Crash

On December 24, 2024 I was in a car accident where my car did make impact twice after spinning out of control due to black ice. The first impact occurred hitting a car then the final impact occurred when the car was flung into the metal barricade after spinning. The air bags did NOT deploy during ...

Jul 4, 2024 Vehicle Speed Control

I was driving and came to a red light behind other cars. I was completely stopped with brakes applied and vehicle suddenly lurched forward, RPM’s reved up over 3,000 without me accelerating. I was about two blocks from home and was able to make it by slowly driving and jerking all the way. Mecha...

Jul 4, 2024 Vehicle Speed Control

I was driving and came to a red light behind other cars. I was completely stopped with brakes applied and vehicle suddenly lurched forward, RPM’s reved up over 3,000 without me accelerating. I was about two blocks from home and was able to make it by slowly driving and jerking all the way. Mecha...

Jun 13, 2024 Engine Fire

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes o...

Jun 13, 2024 Fuel/propulsion System Fire

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes o...

Jun 13, 2024 Power Train Fire

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes o...

Jun 13, 2024 Engine Fire

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes o...

Jun 13, 2024 Fuel/propulsion System Fire

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes o...

Jun 13, 2024 Power Train Fire

so after my initial report about my engine catching fire on the highway, I received an invoice for $5,000 for a used engine with 80k miles on it; plus another $2800 for the service fee. I already put down about $3900 for the engine repair. The mechanic sent me pictures of the engine with the holes o...

May 31, 2024 Air Bags 54,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving or parked, the “Air Bags Deactivated” and “Seat Belt Detached” warning lights illuminated. The vehicle was taken to an independent mechanic and a local dealer. The independent mechanic performed an electronic reset ...

May 31, 2024 Air Bags 54,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving or parked, the “Air Bags Deactivated” and “Seat Belt Detached” warning lights illuminated. The vehicle was taken to an independent mechanic and a local dealer. The independent mechanic performed an electronic reset ...

May 22, 2024 Power Train 110,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that following the warning light illumination the vehicle hesitated to accelerate. The vehicle was taken to the mechanic and diagnosed ...

May 22, 2024 Engine Fire

The engine blew up on the expressway. And this has happened for many other qx50 drivers.

May 22, 2024 Power Train 110,000 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that following the warning light illumination the vehicle hesitated to accelerate. The vehicle was taken to the mechanic and diagnosed ...

May 22, 2024 Engine Fire

The engine blew up on the expressway. And this has happened for many other qx50 drivers.

May 13, 2024 Engine Fire

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bot...

May 13, 2024 Fuel/propulsion System Fire

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bot...

May 13, 2024 Engine Fire

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bot...

May 13, 2024 Fuel/propulsion System Fire

There are 2 check engine codes that came up as an issue for my vehicle, out of the blue: P0720 and P0500. I reached out to my mechanic and he couldn't fix it. So my plan was to take it to the dealership at the end of this month; however, while driving the vehicle back from my sister's house, the bot...

Mar 6, 2024 Unknown Or Other

Driver door locked and will not unlock or open, but all other doors open.

Mar 6, 2024 Unknown Or Other

Driver door locked and will not unlock or open, but all other doors open.

Jul 25, 2023 Electrical System 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diag...

Jul 25, 2023 Air Bags 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diag...

Jul 25, 2023 Electrical System 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diag...

Jul 25, 2023 Air Bags 118,274 mi

The contact owns a 2016 Infiniti QX50. The contact stated that while driving at an undisclosed speed, she attempted to engage the horn to prevent a collision; however, the horn was inoperable. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diag...

Jul 18, 2023 Unknown Or Other

Purchased vehicle on 4/23/23 from Carmax. Discovered horn was not working 5/10 when a truck swerved into my lane on the freeway. Carmax refused to refund money under 30 day guarantee stating I drove over 1500 miles. Prior to purchasing I signed documents stating the car was in perfect condition afte...

Jul 18, 2023 Electrical System

Purchased vehicle on 4/23/23 from Carmax. Discovered horn was not working 5/10 when a truck swerved into my lane on the freeway. Carmax refused to refund money under 30 day guarantee stating I drove over 1500 miles. Prior to purchasing I signed documents stating the car was in perfect condition afte...

Jul 18, 2023 Unknown Or Other

Purchased vehicle on 4/23/23 from Carmax. Discovered horn was not working 5/10 when a truck swerved into my lane on the freeway. Carmax refused to refund money under 30 day guarantee stating I drove over 1500 miles. Prior to purchasing I signed documents stating the car was in perfect condition afte...

Jul 18, 2023 Electrical System

Purchased vehicle on 4/23/23 from Carmax. Discovered horn was not working 5/10 when a truck swerved into my lane on the freeway. Carmax refused to refund money under 30 day guarantee stating I drove over 1500 miles. Prior to purchasing I signed documents stating the car was in perfect condition afte...

Dec 2, 2022 Service Brakes Crash

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in fo...

Dec 2, 2022 Electrical System Crash

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in fo...

Dec 2, 2022 Unknown Or Other Crash

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in fo...

Dec 2, 2022 Service Brakes Crash

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in fo...

Dec 2, 2022 Electrical System Crash

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in fo...

Dec 2, 2022 Unknown Or Other Crash

This is the 3rd instance of my car rolling backwards down the driveway. Both the first and second instances of uncontrolled rolling happened in 2016. Only the second instance was caught on camera. I shared the video with Infiniti and was instructed to bring the car in for an inspection. I went in fo...

Jul 19, 2021 Electrical System

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not ...

Jul 19, 2021 Unknown Or Other

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not ...

Jul 19, 2021 Electrical System

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not ...

Jul 19, 2021 Unknown Or Other

The Display / Navigation screen does not always light up. Some time it works when you start the car. Other times it tries for a awhile be fore it starts to work. When it lights up everything from what I can tell works normally. When it does not light up. The AC works by its self, but you can not ...

Jul 3, 2020 Vehicle Speed Control Crash 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS S...

Jul 3, 2020 Unknown Or Other Crash 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS S...

Jul 3, 2020 Vehicle Speed Control Crash 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS S...

Jul 3, 2020 Unknown Or Other Crash 50,900 mi

THERE IS SOMETHING WRONG WITH EITHER THE ACCELERATION, ELECTRICAL OR THROTTLE. WHILE PARKING THE VEHICLE AND APPLYING THE BREAKS, THE VEHICLE SPEED FORWARD AT HIGH SPEED AND WOULD NOT STOP EVEN WITH APPLYING THE BREAKS. IT CRASHED ME AND MY DAUGHTER INTO A BRICK BUILDING AT HIGH SPEED. THE WITNESS S...

Feb 28, 2020 Vehicle Speed Control 26,000 mi

TL* THE CONTACT OWNS A 2016 INFINITI QX50. CONTACT STATED THAT WHILE TURNING INTO A PARKING FACILITY THE RPM REVVED UP WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI LOCATED AT (1076 S. COLONY...

Feb 28, 2020 Vehicle Speed Control 26,000 mi

TL* THE CONTACT OWNS A 2016 INFINITI QX50. CONTACT STATED THAT WHILE TURNING INTO A PARKING FACILITY THE RPM REVVED UP WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE VEHICLE RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO GEORGE HARTE INFINITI LOCATED AT (1076 S. COLONY...

Dec 31, 2019 Engine 25,100 mi

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT...

Dec 31, 2019 Engine 25,100 mi

FROM A COLD START,DRIVING VEHICLE A SHORT DISTANCE APPROX.( 1 MILE ) PULLING INTO A PARKING SPACE. STEP ON BRAKE PEDAL, ENGINE IDLE INCREASES MAKING YOU PRESS HARDER ON THE BRAKE PEDAL. THIS EXCESSIVE BRAKING TO STOP IS A SAFETY ISSUE. AT FIRST I THOUGHT I WAS STEPPING ON THE BRAKE AND GAS PEDAL AT...

May 31, 2019 Fuel/propulsion System 32,000 mi

FUEL GAUGE INACCURATE - WHEN FILLED IT SHOWS ABOUT 306 MILE RANGE, I.E. ABOUT 15.2 MPG FOR THE 20 GAL TANK. AFTER DRIVING FOR 20-30 MILES IT SHOWS 360 MILE RANGE WHICH IS MORE ACCURATE - WHETHER STATIONERY OR MOVING. THE FUEL ECONOMY INDICATOR SHOWS 18.8 MPG IN THIS EXAMPLE. ON THE FREEWAY THE IND...

May 31, 2019 Fuel/propulsion System 32,000 mi

FUEL GAUGE INACCURATE - WHEN FILLED IT SHOWS ABOUT 306 MILE RANGE, I.E. ABOUT 15.2 MPG FOR THE 20 GAL TANK. AFTER DRIVING FOR 20-30 MILES IT SHOWS 360 MILE RANGE WHICH IS MORE ACCURATE - WHETHER STATIONERY OR MOVING. THE FUEL ECONOMY INDICATOR SHOWS 18.8 MPG IN THIS EXAMPLE. ON THE FREEWAY THE IND...

Feb 28, 2017 Unknown Or Other

DRIVING BACK ON THE HIGH WAY FROM WORK, AND HEARD LOUD POP SOUNDS. STOPPED TO CHECK AROUND ALL MY WINDOWS AND EVERY SEEM FINE UNTIL I LOOKED ON TOP, AND THE SUN ROOF GLASS WAS SHATTERED. THE GLASS DID NOT FALL INTO THE CAR AND ON ME LUCKILY.

Feb 28, 2017 Unknown Or Other

DRIVING BACK ON THE HIGH WAY FROM WORK, AND HEARD LOUD POP SOUNDS. STOPPED TO CHECK AROUND ALL MY WINDOWS AND EVERY SEEM FINE UNTIL I LOOKED ON TOP, AND THE SUN ROOF GLASS WAS SHATTERED. THE GLASS DID NOT FALL INTO THE CAR AND ON ME LUCKILY.

Apr 30, 2016 Seats 10 mi

THE CHILD SEAT VEHICLE LATCH ANCHORS ARE PRACTICALLY INACCESSIBLE. THE ANCHORS ARE POSITIONED UNDER THE SEAT CAUSING GREAT DIFFICULTY IN ATTACHING THE CHILD SEAT TO THE BRACKETS. THIS HAS CAUSED INJURY TO THE PERSON ATTEMPTING TO ATTACH THE LATCH TO THE ANCHOR. ALSO IT HAS RESULTED IN IMPROPERLY SEC...

Apr 30, 2016 Seats 10 mi

THE CHILD SEAT VEHICLE LATCH ANCHORS ARE PRACTICALLY INACCESSIBLE. THE ANCHORS ARE POSITIONED UNDER THE SEAT CAUSING GREAT DIFFICULTY IN ATTACHING THE CHILD SEAT TO THE BRACKETS. THIS HAS CAUSED INJURY TO THE PERSON ATTEMPTING TO ATTACH THE LATCH TO THE ANCHOR. ALSO IT HAS RESULTED IN IMPROPERLY SEC...