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Complaints

Showing 20 of 30
Dec 11, 2025 Air Bags 89,000 mi

The contact owns a 2017 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag sensor unexpectedly illuminated and failed to turn off. The vehicle was taken to the dealer, where it was diagnosed, and determined that the passenger’s side seat cu...

Dec 11, 2025 Air Bags 89,000 mi

The contact owns a 2017 Infiniti QX50. The contact stated that while driving at an undisclosed speed, the passenger’s side air bag sensor unexpectedly illuminated and failed to turn off. The vehicle was taken to the dealer, where it was diagnosed, and determined that the passenger’s side seat cu...

Nov 24, 2024 Electrical System

Engine shut off while driving 45mph with no prior warning

Nov 24, 2024 Engine

Engine shut off while driving 45mph with no prior warning

Nov 24, 2024 Structure

Engine shut off while driving 45mph with no prior warning

Nov 24, 2024 Electrical System

Engine shut off while driving 45mph with no prior warning

Nov 24, 2024 Engine

Engine shut off while driving 45mph with no prior warning

Nov 24, 2024 Structure

Engine shut off while driving 45mph with no prior warning

Oct 18, 2024 Vehicle Speed Control

Engine light is on - transmission output speed sensor. Vehicle was inspect by Pep Boys # 208 My vehicle don't want to pick up speed. I don't know what caused the problem.

Oct 18, 2024 Unknown Or Other

Engine light is on - transmission output speed sensor. Vehicle was inspect by Pep Boys # 208 My vehicle don't want to pick up speed. I don't know what caused the problem.

Oct 18, 2024 Vehicle Speed Control

Engine light is on - transmission output speed sensor. Vehicle was inspect by Pep Boys # 208 My vehicle don't want to pick up speed. I don't know what caused the problem.

Oct 18, 2024 Unknown Or Other

Engine light is on - transmission output speed sensor. Vehicle was inspect by Pep Boys # 208 My vehicle don't want to pick up speed. I don't know what caused the problem.

Dec 10, 2023 Unknown Or Other

Last year I had to have the BCM replaced on my infiniti. Here I am a year later and I'm being told that I have to replace the BCM again. The dealer told me that there's water that is literally streaming directly past the module due to the drainage coming from the sunroof. I have no idea why that I h...

Dec 10, 2023 Unknown Or Other

Last year I had to have the BCM replaced on my infiniti. Here I am a year later and I'm being told that I have to replace the BCM again. The dealer told me that there's water that is literally streaming directly past the module due to the drainage coming from the sunroof. I have no idea why that I h...

Feb 2, 2023 Air Bags

Airbag light came on. Diagnosed by Infinity as code B00AO-02 which requires replacing the Passenger Front Seat Bottom Assembly at the cost estimate of $9871.82 (date of estimate is 1/27/23) according to Infinity. Ethos extended warranty will not cover the issue as well as Infinity. Interesting inf...

Feb 2, 2023 Air Bags

Airbag light came on. Diagnosed by Infinity as code B00AO-02 which requires replacing the Passenger Front Seat Bottom Assembly at the cost estimate of $9871.82 (date of estimate is 1/27/23) according to Infinity. Ethos extended warranty will not cover the issue as well as Infinity. Interesting inf...

Oct 8, 2021 Power Train 45,000 mi

The contact owns a 2017 Infiniti QX50. The contact stated while driving 40 MPH and making a right turn, the vehicle shifted into neutral independently and there was a grinding sound coming from the vehicle. The contact shifted the gear shifter back into drive to resume normal driving. The contact st...

Oct 8, 2021 Power Train 45,000 mi

The contact owns a 2017 Infiniti QX50. The contact stated while driving 40 MPH and making a right turn, the vehicle shifted into neutral independently and there was a grinding sound coming from the vehicle. The contact shifted the gear shifter back into drive to resume normal driving. The contact st...

Jul 20, 2021 Visibility 47,110 mi

The contact owns a 2017 Infiniti QX50. The contact stated while driving 65 mph, the moon roof glass shattered without impact. The moon roof shards fell inside the vehicle onto the driver however, there was no injury sustained. The contact stated no warning light was illuminated. The vehicle was take...

Jul 20, 2021 Visibility 47,110 mi

The contact owns a 2017 Infiniti QX50. The contact stated while driving 65 mph, the moon roof glass shattered without impact. The moon roof shards fell inside the vehicle onto the driver however, there was no injury sustained. The contact stated no warning light was illuminated. The vehicle was take...

Aug 31, 2020 Structure

SENSOR ON MY HANDLE AND THE KEY QUIT WORKING OVER THIS PAST YEAR MY CAR HAS BEEN AT THE SERVICE DEPARTMENT FOR DAYS AND WEEKS AT A TIME FOR THE SAME ISSUE DEALERSHIP HAS CHECK ALL SETTING THEY HAVE CHANGED THE BATTER THREE TIMES IN THE CAR AND TWICE IN THEY HAVE CHANGED THE BATTERY IN THE REMOTE , I...

Aug 31, 2020 Structure

SENSOR ON MY HANDLE AND THE KEY QUIT WORKING OVER THIS PAST YEAR MY CAR HAS BEEN AT THE SERVICE DEPARTMENT FOR DAYS AND WEEKS AT A TIME FOR THE SAME ISSUE DEALERSHIP HAS CHECK ALL SETTING THEY HAVE CHANGED THE BATTER THREE TIMES IN THE CAR AND TWICE IN THEY HAVE CHANGED THE BATTERY IN THE REMOTE , I...

Feb 16, 2020 Steering 23,000 mi

THE CAR DRIFTS ALL OVER THE HIGHWAY AT NORMAL HIGHWAY SPEEDS. IT IS AS IF I AM ALWAYS FIGHTING A STRONG WIND. IT IS VERY DISTRACTING AND DANGEROUS. SEEMS LIKE ANYTHING OVER 60MPH IS VERY CHALLENGING TO KEEP BETWEEN THE LINES. I TOOK IT TO THE DEALER ON 2/01/2020 AND WAS TOLD THAT THIS IS NORMAL FOR ...

Feb 16, 2020 Steering 23,000 mi

THE CAR DRIFTS ALL OVER THE HIGHWAY AT NORMAL HIGHWAY SPEEDS. IT IS AS IF I AM ALWAYS FIGHTING A STRONG WIND. IT IS VERY DISTRACTING AND DANGEROUS. SEEMS LIKE ANYTHING OVER 60MPH IS VERY CHALLENGING TO KEEP BETWEEN THE LINES. I TOOK IT TO THE DEALER ON 2/01/2020 AND WAS TOLD THAT THIS IS NORMAL FOR ...

Mar 24, 2019 Visibility/wiper 17,400 mi

I WAS DRIVING ON THE GARDEN STATE PARKWAY NORTHBOUND ON THE NEW YORK EXTENSION IN THE EVENING OF MARCH 24TH AT APPROXIMATELY 7:40 PM AT APPROXIMATELY 65 MPH WHEN OUT OF NOWHERE MY MOON ROOF EXPLODED. THERE WAS ABSOLUTELY NO OVERPASS REMOTELY NEAR WHERE THIS OCCURRED. THERE WAS NO OTHER DAMAGE ...

Mar 24, 2019 Visibility/wiper 17,400 mi

I WAS DRIVING ON THE GARDEN STATE PARKWAY NORTHBOUND ON THE NEW YORK EXTENSION IN THE EVENING OF MARCH 24TH AT APPROXIMATELY 7:40 PM AT APPROXIMATELY 65 MPH WHEN OUT OF NOWHERE MY MOON ROOF EXPLODED. THERE WAS ABSOLUTELY NO OVERPASS REMOTELY NEAR WHERE THIS OCCURRED. THERE WAS NO OTHER DAMAGE ...

Dec 18, 2017 Service Brakes Crash 13,220 mi

12/12/2017 - DRIVING ON A COUNTY SIDE STREET EAST BOUND, HAD JUST LEFT A 20 MPH SCHOOL ZONE AND ACCELERATED SLIGHTLY. APPLIED BRAKES VERY HARD AT APP 40 MPH WHEN CAR 100 FT. AHEAD STOPPED SUDDENLY. THE VEHICLE DID NOT SLOW DOWN MUCH AT ALL AND A CRASH RESULTED, CAUSING DAMAGE TO BOTH VEHICLES. AIR...

Dec 18, 2017 Service Brakes Crash 13,220 mi

12/12/2017 - DRIVING ON A COUNTY SIDE STREET EAST BOUND, HAD JUST LEFT A 20 MPH SCHOOL ZONE AND ACCELERATED SLIGHTLY. APPLIED BRAKES VERY HARD AT APP 40 MPH WHEN CAR 100 FT. AHEAD STOPPED SUDDENLY. THE VEHICLE DID NOT SLOW DOWN MUCH AT ALL AND A CRASH RESULTED, CAUSING DAMAGE TO BOTH VEHICLES. AIR...

Jul 6, 2017 Service Brakes 2,500 mi

TL* THE CONTACT OWNS A 2017 INFINITY QX50. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE VEHICLE DID NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. AS A RESULT, A CRASH ALMOST OCCURRED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAK...

Jul 6, 2017 Service Brakes 2,500 mi

TL* THE CONTACT OWNS A 2017 INFINITY QX50. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP, THE VEHICLE DID NOT IMMEDIATELY STOP WHEN DEPRESSING THE BRAKE PEDAL. AS A RESULT, A CRASH ALMOST OCCURRED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAK...