This Problem Across All Years
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING AT 65 MPH, THE VEHICLE SHUT OFF DUE TO LOW FUEL. THE CONTACT MENTIONED THAT THE LOW FUEL WARNING LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS REFUELED AND THE VEHICLE FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 6/22/15*CN
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING AT 65 MPH, THE VEHICLE SHUT OFF DUE TO LOW FUEL. THE CONTACT MENTIONED THAT THE LOW FUEL WARNING LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS REFUELED AND THE VEHICLE FUNCTIONED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 6/22/15*CN
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND ALL THE INTERIOR LIGHTING DIMMED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2005 INFINITI QX56. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED AND ALL THE INTERIOR LIGHTING DIMMED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE FAILURE MILEAGE WAS 85,000.
THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED DIRECTLY TO THE DEALERSHIP, TO DATE THERE ARE NO MECHANICAL ISSUES FOUND BY THE DEALER RELATED TO MY VEHICLE SHUTTING DOWN AT THE INTERSECTION. MY COMPLAINT CONTAINS ADDITIONAL SERIOUS VEHICLE ISSUES REGARDING MY HEADLIGHTS, INSTRUMENT CLUSTER/PANEL, AND THE FUSE BOX UNDER THE HOOD. BOTH HEADLIGHTS ON MY VEHICLE SUDDENLY STOPPED WORKING AT THE SAME TIME. THE BULBS WERE REPLACED AND THE HEADLIGHT FUSES WERE FOUND TO BE FUNCTIONING. THE INSTRUMENT PANEL/CLUSTER LIGHT BLINKS CONSTANTLY AS I DRIVE AND THE PANEL/CLUSTER GAUGES ARE COMPLETELY NOT FUNCTIONING PROPERLY. FUSES HAVE BEEN CHECKED UNDER THE VEHICLE?S HOOD AND RESULTS INDICATE SOME OF THE 10 AMP FUSES ARE NOT FUNCTIONING AT ALL. I AM CONCERNED THAT THERE SHOULD HAVE BEEN A SAFETY RECALL REGARDING MY 2005 INFINITI QX 56, WHICH APPEARS TO JEOPARDIZE MY SAFETY. THERE ARE NO LEGITIMATE ANSWERS OR EXPLANATIONS AS TO WHY MY VEHICLE?S HEADLIGHTS ARE NOT WORKING, THE CLUSTER/PANEL HAS MALFUNCTIONED, OR WHY SOME FUSES UNDERNEATH MY VEHICLE?S HOOD ARE NOT FUNCTIONING. AS A RESULT OF MY VEHICLE?S EXPIRED WARRANTY AND MECHANICAL FAILURES, I HAVE CONSUMED A GREAT DEAL OF OUT-OF-POCKET EXPENSES, INCLUDING A TRAFFIC CITATION REGARDING MY HEADLIGHTS. I AM LIMITED AND INCONVENIENCED TO DRIVING MY VEHICLE AT NIGHT AS A RESULT OF MY INOPERABLE HEADLIGHTS WHICH CAN CAUSE ME GREAT HARM. I AM REQUESTING THAT MY SITUATION BE GIVEN SERIOUS IMMEDIATE ATTENTION AND RESOLUTION. UPDATED 01/21/15
THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED DIRECTLY TO THE DEALERSHIP, TO DATE THERE ARE NO MECHANICAL ISSUES FOUND BY THE DEALER RELATED TO MY VEHICLE SHUTTING DOWN AT THE INTERSECTION. MY COMPLAINT CONTAINS ADDITIONAL SERIOUS VEHICLE ISSUES REGARDING MY HEADLIGHTS, INSTRUMENT CLUSTER/PANEL, AND THE FUSE BOX UNDER THE HOOD. BOTH HEADLIGHTS ON MY VEHICLE SUDDENLY STOPPED WORKING AT THE SAME TIME. THE BULBS WERE REPLACED AND THE HEADLIGHT FUSES WERE FOUND TO BE FUNCTIONING. THE INSTRUMENT PANEL/CLUSTER LIGHT BLINKS CONSTANTLY AS I DRIVE AND THE PANEL/CLUSTER GAUGES ARE COMPLETELY NOT FUNCTIONING PROPERLY. FUSES HAVE BEEN CHECKED UNDER THE VEHICLE?S HOOD AND RESULTS INDICATE SOME OF THE 10 AMP FUSES ARE NOT FUNCTIONING AT ALL. I AM CONCERNED THAT THERE SHOULD HAVE BEEN A SAFETY RECALL REGARDING MY 2005 INFINITI QX 56, WHICH APPEARS TO JEOPARDIZE MY SAFETY. THERE ARE NO LEGITIMATE ANSWERS OR EXPLANATIONS AS TO WHY MY VEHICLE?S HEADLIGHTS ARE NOT WORKING, THE CLUSTER/PANEL HAS MALFUNCTIONED, OR WHY SOME FUSES UNDERNEATH MY VEHICLE?S HOOD ARE NOT FUNCTIONING. AS A RESULT OF MY VEHICLE?S EXPIRED WARRANTY AND MECHANICAL FAILURES, I HAVE CONSUMED A GREAT DEAL OF OUT-OF-POCKET EXPENSES, INCLUDING A TRAFFIC CITATION REGARDING MY HEADLIGHTS. I AM LIMITED AND INCONVENIENCED TO DRIVING MY VEHICLE AT NIGHT AS A RESULT OF MY INOPERABLE HEADLIGHTS WHICH CAN CAUSE ME GREAT HARM. I AM REQUESTING THAT MY SITUATION BE GIVEN SERIOUS IMMEDIATE ATTENTION AND RESOLUTION. UPDATED 01/21/15
WITHOUT ANY WARNING, THE CAR SHUT OFF RENDERING THE POWER STEERING AND POWER BRAKES USELESS, MAKING THE CAR VERY DIFFICULT TO STOP AND CONTROL. THE FUEL INDICATOR WAS AROUND A QUARTER OF A TANK. COME TO FIND OUT THE CAR RAN OUT OF FUEL WITHOUT ANY WARNING. CONTACTED THE INFINITI DEALER (DREYER & REINBOLD) AND THE NATIONAL NISSAN/INFINITI NUMBER (CASE#1[XXX]). BOTH SAID THERE WAS NO RECALL AND THEY COULDN'T HELP ME. IT'S A VERY DANGEROUS SITUATION TO ENCOUNTER AND I'M JUST WARNING DRIVERS OF THIS CAR AND INFINITI'S LACK OF RESPONSIBILITY FOR THIS DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WITHOUT ANY WARNING, THE CAR SHUT OFF RENDERING THE POWER STEERING AND POWER BRAKES USELESS, MAKING THE CAR VERY DIFFICULT TO STOP AND CONTROL. THE FUEL INDICATOR WAS AROUND A QUARTER OF A TANK. COME TO FIND OUT THE CAR RAN OUT OF FUEL WITHOUT ANY WARNING. CONTACTED THE INFINITI DEALER (DREYER & REINBOLD) AND THE NATIONAL NISSAN/INFINITI NUMBER (CASE#1[XXX]). BOTH SAID THERE WAS NO RECALL AND THEY COULDN'T HELP ME. IT'S A VERY DANGEROUS SITUATION TO ENCOUNTER AND I'M JUST WARNING DRIVERS OF THIS CAR AND INFINITI'S LACK OF RESPONSIBILITY FOR THIS DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE FUEL GAUGE DISPLAYED THE INCORRECT FUEL LEVEL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,200. UPDATED 07/08/14 MA UPDATED 07/08/14 MA
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE FUEL GAUGE DISPLAYED THE INCORRECT FUEL LEVEL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,200. UPDATED 07/08/14 MA UPDATED 07/08/14 MA
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED DUE TO LACK OF FUEL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE HOWEVER, STATED THAT THERE WAS 98 MILES REMAINING BEFORE EMPTY. THE CONTACT MENTIONED THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 130,000. .....UPDATED 12/08/15 *BF *TR
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED DUE TO LACK OF FUEL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FUEL GAUGE HOWEVER, STATED THAT THERE WAS 98 MILES REMAINING BEFORE EMPTY. THE CONTACT MENTIONED THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V074000 (FUEL SYSTEM, OTHER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 130,000. .....UPDATED 12/08/15 *BF *TR
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED DUE TO LACK OF FUEL. THE FUEL GAUGE HOWEVER, STATED THAT THERE WAS 20 MILES REMAINING BEFORE EMPTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED DUE TO LACK OF FUEL. THE FUEL GAUGE HOWEVER, STATED THAT THERE WAS 20 MILES REMAINING BEFORE EMPTY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT THE FUEL GAUGE WOULD DISPLAY A READING OF FULL EVEN WHEN THE FUEL TANK WAS NEARLY EMPTY. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V074000 (FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT THE FUEL GAUGE WOULD DISPLAY A READING OF FULL EVEN WHEN THE FUEL TANK WAS NEARLY EMPTY. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V074000 (FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT WAS DRIVING 40 MPH WHEN ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FUEL GAUGE WAS DEFECTIVE AND PROVIDING AN INACCURATE FUEL LEVEL READING. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V074000 (FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 73,900 AND THE CURRENT MILEAGE WAS 73,950.
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT WAS DRIVING 40 MPH WHEN ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE FUEL GAUGE WAS DEFECTIVE AND PROVIDING AN INACCURATE FUEL LEVEL READING. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V074000 (FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 73,900 AND THE CURRENT MILEAGE WAS 73,950.
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHEN FILLING THE FUEL TANK, THE FUEL GAUGE WOULD INDICATE THE TANK WAS FULL WHEN IT WOULD IT WAS NOT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V074000 (FUEL SYSTEM, OTHER: STORAGE: FUEL GAUGE SYSTEM) AND THE FUEL SENDING UNIT WOULD HAVE TO BE REPLACED AT HER EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 89,979.
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT WHEN FILLING THE FUEL TANK, THE FUEL GAUGE WOULD INDICATE THE TANK WAS FULL WHEN IT WOULD IT WAS NOT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 10V074000 (FUEL SYSTEM, OTHER: STORAGE: FUEL GAUGE SYSTEM) AND THE FUEL SENDING UNIT WOULD HAVE TO BE REPLACED AT HER EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 89,979.
WHEN CAR STOP ON STOP SIGN, READY TO GO, BRIEF A MOMENT IT HOLD A CAR & THEN GO. I HAVE BEEN TAKING TO A DEALER FOR FIX ,THEY COULDN'T FIX OR THEY COULDN'T FIND A PROBLEM. SEEMS TO ME EITHER THE TRANSMISSION OR FUEL RELATE PROBLEM. MY CAR IS INFINITI QX56. PLEASE LOOK IN TO THIS PROBLEM. *NM
WHEN CAR STOP ON STOP SIGN, READY TO GO, BRIEF A MOMENT IT HOLD A CAR & THEN GO. I HAVE BEEN TAKING TO A DEALER FOR FIX ,THEY COULDN'T FIX OR THEY COULDN'T FIND A PROBLEM. SEEMS TO ME EITHER THE TRANSMISSION OR FUEL RELATE PROBLEM. MY CAR IS INFINITI QX56. PLEASE LOOK IN TO THIS PROBLEM. *NM