Problem Breakdown

Compare to Other Years

Active Recalls (2)

14V683000 Nov 28, 2014 FUEL SYSTEM, GASOLINE

Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The f...

14V668000 Oct 24, 2014 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18,...

Complaints

Showing 20 of 86
Aug 9, 2023 Engine 115,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the fai...

Aug 9, 2023 Engine 115,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the fai...

Jun 14, 2023 Power Train 131,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a f...

Jun 14, 2023 Power Train 131,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a f...

Apr 26, 2023 Suspension

Control arm failure

Apr 26, 2023 Suspension

Control arm failure

Mar 27, 2023 Engine

Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is redicu...

Mar 27, 2023 Engine

Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is redicu...

Feb 27, 2023 Suspension 40,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor...

Feb 27, 2023 Suspension 40,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor...

Sep 13, 2022 Engine

Our Infiniti QX56 started misfiring and shaking when driving. We took it in to the Infiniti dealership and was informed it is a bad timing chain. Upon research, we realized there was a recall for this issue on 2013 Infiniti QX56 models just like ours. However, our VIN did not show on the recall l...

Sep 13, 2022 Engine

Our Infiniti QX56 started misfiring and shaking when driving. We took it in to the Infiniti dealership and was informed it is a bad timing chain. Upon research, we realized there was a recall for this issue on 2013 Infiniti QX56 models just like ours. However, our VIN did not show on the recall l...

Mar 1, 2022 Engine

The timing chain needs to be replaced on my vehicle with under 80,000 miles. Researching the issue i found that this is a very common problem with this specific engine. This is an $80,000+ car brand new and it did not last 80,000 miles. This is an obvious part malfunction due to the design of the...

Mar 1, 2022 Engine

The timing chain needs to be replaced on my vehicle with under 80,000 miles. Researching the issue i found that this is a very common problem with this specific engine. This is an $80,000+ car brand new and it did not last 80,000 miles. This is an obvious part malfunction due to the design of the...

Jan 19, 2022 Suspension

While my wife was driving our QX56 during normal conditions at approximately 40MPH, QX56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. Looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. I towed to ...

Jan 19, 2022 Suspension

While my wife was driving our QX56 during normal conditions at approximately 40MPH, QX56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. Looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. I towed to ...

Nov 3, 2021 Engine 105,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. The check engine warning light illuminated. The contact also stated that the failure was occurring while driving. The vehicle was taken to an independent mechanic who diagn...

Nov 3, 2021 Engine 105,000 mi

The contact owns a 2013 Infiniti QX56. The contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. The check engine warning light illuminated. The contact also stated that the failure was occurring while driving. The vehicle was taken to an independent mechanic who diagn...

Sep 29, 2021 Engine

Took car in for maintenance and was told I needed a new timing chain as its an often replaced part and that is failing on my car , I looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the VIN range f...

Sep 29, 2021 Engine

Took car in for maintenance and was told I needed a new timing chain as its an often replaced part and that is failing on my car , I looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the VIN range f...

Sep 17, 2021 Vehicle Speed Control

Timing Chain

Sep 17, 2021 Fuel/propulsion System

Timing Chain

Sep 17, 2021 Engine

Timing Chain

Sep 17, 2021 Vehicle Speed Control

Timing Chain

Sep 17, 2021 Fuel/propulsion System

Timing Chain

Sep 17, 2021 Engine

Timing Chain

Sep 4, 2021 Electrical System

SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATE...

Sep 4, 2021 Engine

SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATE...

Sep 4, 2021 Electrical System

SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATE...

Sep 4, 2021 Engine

SUV WOULD NOT START SO HAD TO GET A JUMP. 1 WEEK LATER SAME THING. HAD BATTERY TESTED BUT WAS NOT BAD AND IT HAD JUST BEEN REPLACED BY DEALER IN 2019. 1 WEEK LATER AGAIN SUV WOULD NOT START. GOT A JUMP AND TOOK TO JBA INFINITI IN ELLICOTT CITY, MD WHO CHARGED THE BATTERY FOR 2 HOURS. 2 WEEKS LATE...

Jun 19, 2021 Engine

Timing belt/chain failure - Recalled and repaired by dealership. When picking up my vehicle from the dealer for the above mentioned repair I was notified that I need new Catalytic Converter's as now the Service Engine light was coming on. The Service Engine light was NOT coming on prior. After a...

Jun 19, 2021 Engine

Timing belt/chain failure - Recalled and repaired by dealership. When picking up my vehicle from the dealer for the above mentioned repair I was notified that I need new Catalytic Converter's as now the Service Engine light was coming on. The Service Engine light was NOT coming on prior. After a...

Apr 26, 2021 Electrical System Crash 99,000 mi

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A REC...

Apr 26, 2021 Engine Crash 99,000 mi

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A REC...

Apr 26, 2021 Back Over Prevention Crash 99,000 mi

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A REC...

Apr 26, 2021 Electrical System Crash 99,000 mi

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A REC...

Apr 26, 2021 Engine Crash 99,000 mi

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A REC...

Apr 26, 2021 Back Over Prevention Crash 99,000 mi

THERE WAS CAR THAT PULLED UP BEHIND ME WHILE I WAS IDLE IN THE DRIVEWAY AND AS I PULLED OUT NO WARNING BEEP..AND NOW THE VEHICLE. WAS NOT CRANKING FOR SEVERAL HOURS AND NOTHING IS WRONG WITH BATTERY AND REMOTE IS FULLY CHARGED & HAVE BEEN STRANDED SEVAL TIMES BECAUSE IF OF IT...THIS HAS TO BE A REC...

Feb 2, 2021 Engine 118,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE MISFIRED AND STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND FLASHING. THE VEHICLE WAS TOWED TO WILLIS INFINITI (2101 NW 100TH ST, DES MOINES, IA 50325, 855-638-2280) AND WAS DIAGNOSED THAT TH...

Feb 2, 2021 Engine 118,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE MISFIRED AND STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND FLASHING. THE VEHICLE WAS TOWED TO WILLIS INFINITI (2101 NW 100TH ST, DES MOINES, IA 50325, 855-638-2280) AND WAS DIAGNOSED THAT TH...

Oct 13, 2020 Electrical System

DEAD BATTERY. REPLACED ALTERNATOR AND BATTERY, VEHICLE IS DEAD EVERY 2-3 DAYS. MANY OTHERS REPORT THE SAME ISSUE. INFINITI HAS AN "INFOTAINMENT SOFTWARE UPDATE" TO FIX THIS PROBLEM BUT HAVE NO FIX FOR OLDER VEHICLES.

Oct 13, 2020 Electrical System

DEAD BATTERY. REPLACED ALTERNATOR AND BATTERY, VEHICLE IS DEAD EVERY 2-3 DAYS. MANY OTHERS REPORT THE SAME ISSUE. INFINITI HAS AN "INFOTAINMENT SOFTWARE UPDATE" TO FIX THIS PROBLEM BUT HAVE NO FIX FOR OLDER VEHICLES.

Aug 24, 2020 Service Brakes 135,000 mi

THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.

Aug 24, 2020 Seat Belts 135,000 mi

THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.

Aug 24, 2020 Service Brakes 135,000 mi

THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.

Aug 24, 2020 Seat Belts 135,000 mi

THE BRAKE PEDAL SEEMS SPONGY AND WHILE BRAKING AT SLOWER SPEEDS THE SEAT BELT PULLS BACK VIOLENTLY PINNING THE DRIVER BACK AGAINST THE SEAT. REAR BRAKES HAVE BEEN REPLACED AND BRAKE SYSTEM FLUID CHECK STILL NO DIFFERENT.

Mar 31, 2020 Service Brakes 96,000 mi

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDD...

Mar 31, 2020 Engine 96,000 mi

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDD...

Mar 31, 2020 Steering 96,000 mi

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDD...

Mar 31, 2020 Service Brakes 96,000 mi

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDD...

Mar 31, 2020 Engine 96,000 mi

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDD...

Mar 31, 2020 Steering 96,000 mi

DRIVING DOWN HIGHWAY 421 IN WILKESBORO, NC ON A 45 MPH SECTION OF THE HIGHWAY, MERGED OVER INTO THE TURNING LANE TO TURN LEFT ACROSS TWO LANES OF TRAFFIC. WAITED FOR A BREAK IN TRAFFIC, UPON A BREAK IN TRAFFIC TRIED TO ACCELERATE TO CROSS TRAFFIC, AS VEHICLE STARTED TO ACCELERATE IT STALLED IN MIDD...

Mar 4, 2020 Engine 75,000 mi

THE VEHICLE WAS COMPLETELY DEAD AND WOULD NOT START WHEN BATTERY WAS JUMPED. BATTERY WAS REPLACED ONCE IT WAS DISCOVERED THAT THE ORIGINAL BATTERY WAS COMPLETELY DEAD. ONCE THE VEHICLE STARTED , THE ENGINE LIGHT WAS VISIBLE ON THE DASH. THE VEHICLE WAS MAKING A VERY LOUD HUMMING SOUND COMING FROM UN...

Mar 4, 2020 Engine 75,000 mi

THE VEHICLE WAS COMPLETELY DEAD AND WOULD NOT START WHEN BATTERY WAS JUMPED. BATTERY WAS REPLACED ONCE IT WAS DISCOVERED THAT THE ORIGINAL BATTERY WAS COMPLETELY DEAD. ONCE THE VEHICLE STARTED , THE ENGINE LIGHT WAS VISIBLE ON THE DASH. THE VEHICLE WAS MAKING A VERY LOUD HUMMING SOUND COMING FROM UN...

Mar 2, 2020 Engine 153,000 mi

TIMING CHAIN WAS LOOSENED AND WAS RUBBING AGAINST ANOTHER PART MAKE A LOUD NOISE WHILE SITTING AND DRIVING. THANKFULLY I STOPPED IN TO HAVE IT CHECKED OUT. THE SERVICE DEPARTMENT SAID IT WAS READY TO BREAK AT ANYTIME. THANKFULLY NOTHING HAPPEN TO ME, KIDS, AND HUSBAND ON THE HIGHWAY. FRIGHTENING TO ...

Mar 2, 2020 Engine 153,000 mi

TIMING CHAIN WAS LOOSENED AND WAS RUBBING AGAINST ANOTHER PART MAKE A LOUD NOISE WHILE SITTING AND DRIVING. THANKFULLY I STOPPED IN TO HAVE IT CHECKED OUT. THE SERVICE DEPARTMENT SAID IT WAS READY TO BREAK AT ANYTIME. THANKFULLY NOTHING HAPPEN TO ME, KIDS, AND HUSBAND ON THE HIGHWAY. FRIGHTENING TO ...

Feb 27, 2020 Unknown Or Other 107,000 mi

I WAS DRIVING ACROSS A BRIDGE IN TOWN GOING ABOUT 40MPH. NOTHING WAS OVER HEAD, DRIVING CONDITIONS WERE GOOD, WEATHER CLEAR AND ALL OF SUDDEN OUT OF NO WHERE I HEARD AN EXPLOSION. EXTREMELY LOUD, MADE MY EARS RING. I IMMEDIATELY THOUGHT SOMETHING BLEW UP OR MY CAR HAD BEEN SHOT. I STARTED HEARING P...

Feb 27, 2020 Unknown Or Other 107,000 mi

I WAS DRIVING ACROSS A BRIDGE IN TOWN GOING ABOUT 40MPH. NOTHING WAS OVER HEAD, DRIVING CONDITIONS WERE GOOD, WEATHER CLEAR AND ALL OF SUDDEN OUT OF NO WHERE I HEARD AN EXPLOSION. EXTREMELY LOUD, MADE MY EARS RING. I IMMEDIATELY THOUGHT SOMETHING BLEW UP OR MY CAR HAD BEEN SHOT. I STARTED HEARING P...

Feb 3, 2020 Engine 100,000 mi

CATALYST PROBLEM P0420 P0420. SEEN SAME VEHICLES BEING RECALLED.

Feb 3, 2020 Fuel/propulsion System 100,000 mi

CATALYST PROBLEM P0420 P0420. SEEN SAME VEHICLES BEING RECALLED.

Feb 3, 2020 Engine 100,000 mi

CATALYST PROBLEM P0420 P0420. SEEN SAME VEHICLES BEING RECALLED.

Feb 3, 2020 Fuel/propulsion System 100,000 mi

CATALYST PROBLEM P0420 P0420. SEEN SAME VEHICLES BEING RECALLED.

Oct 30, 2019 Engine 120,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT HEARD A SQUEAKING NOISE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. ALSO, THE VEHICLE SHOOK WHEN STOPPING AND HESITATED WHEN ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS. AN INDEPENDENT MECHANIC CHECKED THE VEHICLE, AFTER MULTIPLE INCIDENT HAPPEN TH...

Oct 30, 2019 Power Train 120,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT HEARD A SQUEAKING NOISE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. ALSO, THE VEHICLE SHOOK WHEN STOPPING AND HESITATED WHEN ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS. AN INDEPENDENT MECHANIC CHECKED THE VEHICLE, AFTER MULTIPLE INCIDENT HAPPEN TH...

Oct 30, 2019 Engine 120,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT HEARD A SQUEAKING NOISE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. ALSO, THE VEHICLE SHOOK WHEN STOPPING AND HESITATED WHEN ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS. AN INDEPENDENT MECHANIC CHECKED THE VEHICLE, AFTER MULTIPLE INCIDENT HAPPEN TH...

Oct 30, 2019 Power Train 120,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT HEARD A SQUEAKING NOISE WHEN SHE DEPRESSED THE ACCELERATOR PEDAL. ALSO, THE VEHICLE SHOOK WHEN STOPPING AND HESITATED WHEN ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS. AN INDEPENDENT MECHANIC CHECKED THE VEHICLE, AFTER MULTIPLE INCIDENT HAPPEN TH...

Oct 24, 2019 Engine 137,500 mi

LOUD WHISTLING/WHINING SOUND FROM THE MOTOR AT START UP. EXTREME LOSS OF POWER WHEN STARTING UP A GRADE OR TO GET UP TO SPEED ON THE INTERSTATE CAUSING FEAR OF REAR END COLLISION. IT APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE THAT RESULTS IN A TIMING CHAIN OR CATALYTIC CONVERTER REPAIR, COSTING...

Oct 24, 2019 Engine 137,500 mi

LOUD WHISTLING/WHINING SOUND FROM THE MOTOR AT START UP. EXTREME LOSS OF POWER WHEN STARTING UP A GRADE OR TO GET UP TO SPEED ON THE INTERSTATE CAUSING FEAR OF REAR END COLLISION. IT APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE THAT RESULTS IN A TIMING CHAIN OR CATALYTIC CONVERTER REPAIR, COSTING...

Mar 9, 2019 Engine

HEAR ABNORMAL NOISES FROM THE ENGINE SOUND LIKE RATTLE OR TICKING

Mar 9, 2019 Engine

HEAR ABNORMAL NOISES FROM THE ENGINE SOUND LIKE RATTLE OR TICKING

Nov 10, 2018 Power Train

TIMING CHAIN REPLACEMENT NEEDED AFTER 80000 MILES

Nov 10, 2018 Power Train

TIMING CHAIN REPLACEMENT NEEDED AFTER 80000 MILES

Sep 25, 2018 Engine 143,000 mi

THE SERVICE ENGINE LIGHT CAME ON, AND I BROUGHT THE VEHICLE TO THOUSAND OAKS INFINITI WHERE I REGULARLY HAVE THE VEHICLE SERVICED. THE DIAGNOSIS WAS A BANK 2 CATALYTIC CONVERTOR FAILURE. BASED ON MY RESEARCH, THIS IS A VERY COMMON PROBLEM WITH THE CAR AND IT IS JUST A MATTER OF TIME THAT THE OTHER C...

Sep 25, 2018 Engine 143,000 mi

THE SERVICE ENGINE LIGHT CAME ON, AND I BROUGHT THE VEHICLE TO THOUSAND OAKS INFINITI WHERE I REGULARLY HAVE THE VEHICLE SERVICED. THE DIAGNOSIS WAS A BANK 2 CATALYTIC CONVERTOR FAILURE. BASED ON MY RESEARCH, THIS IS A VERY COMMON PROBLEM WITH THE CAR AND IT IS JUST A MATTER OF TIME THAT THE OTHER C...

May 12, 2017 Suspension 84,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE SHOOK. THE FOLLOWING DAY, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION AIR BAG ON THE RE...

May 12, 2017 Suspension 84,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE SHOOK. THE FOLLOWING DAY, THE CONTACT NOTICED THAT THE REAR OF THE VEHICLE WAS SAGGING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION AIR BAG ON THE RE...

May 18, 2015 Service Brakes Crash 37,000 mi

4/14/15 VEHICLE PURCHASED FROM CARMAX. PROBLEM: BRAKES DO NOT WORK WHEN PUSHED ALL THE WAY TO THE FLOOR FIRST BRAKE FAILURE (4/15/15) TWO DAYS AFTER PURCHASE, BRAKES FAILED AT APPROX. 6PM UNDER CLEAR WEATHER/GOOD ROAD CONDITIONS, WHILE TRAVELING NORTH ON VERMONT AVE. IN GARDENA, CA AT APPRO...

May 18, 2015 Service Brakes Crash 37,000 mi

4/14/15 VEHICLE PURCHASED FROM CARMAX. PROBLEM: BRAKES DO NOT WORK WHEN PUSHED ALL THE WAY TO THE FLOOR FIRST BRAKE FAILURE (4/15/15) TWO DAYS AFTER PURCHASE, BRAKES FAILED AT APPROX. 6PM UNDER CLEAR WEATHER/GOOD ROAD CONDITIONS, WHILE TRAVELING NORTH ON VERMONT AVE. IN GARDENA, CA AT APPRO...

Dec 20, 2014 Service Brakes 26,000 mi

ON TWO SEPARATE OCCASIONS WITHIN TWO DAYS, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. IN THE FIRST INSTANCE, I WAS ALREADY AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE PEDAL WHEN IT SUDDENLY COLLAPSED ALL THE WAY TO THE FLOOR. IN THE SECOND INSTANCE, AS SOON AS I CAME TO A COMPLETE STOP, THE BRAK...

Dec 20, 2014 Service Brakes 26,000 mi

ON TWO SEPARATE OCCASIONS WITHIN TWO DAYS, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. IN THE FIRST INSTANCE, I WAS ALREADY AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE PEDAL WHEN IT SUDDENLY COLLAPSED ALL THE WAY TO THE FLOOR. IN THE SECOND INSTANCE, AS SOON AS I CAME TO A COMPLETE STOP, THE BRAK...

Aug 27, 2014 Visibility Crash 16,823 mi

BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTE...

Aug 27, 2014 Structure Crash 16,823 mi

BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTE...

Aug 27, 2014 Visibility Crash 16,823 mi

BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTE...

Aug 27, 2014 Structure Crash 16,823 mi

BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTE...

Feb 26, 2013 Vehicle Speed Control 2,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST ACCELERATION POWER. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE ...

Feb 26, 2013 Vehicle Speed Control 2,000 mi

TL* THE CONTACT OWNS A 2013 INFINITI QX56. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST ACCELERATION POWER. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE ...