2014 INFINITI QX60 Unknown Or Other Problems

28 complaints about Unknown Or Other

28
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (28)

Jan 6, 2026

LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle with these open recalls and multiple "Red Alert" mechanical leaks in the engine, transmission, and fuel systems. Only 588 miles after delivery, on Dec 26, 2025, the vehicle suffered a catastrophic cooling system failure (the radiator and transmission cooler) which demonstrated that the vehicle was not safe or roadworthy. The Service Manager admitted on January 6, 2026, that the radiator was defective and needed full replacement, which confirms the vehicle was sold with a pre-existing systemic failure

Jul 23, 2024

The transmission is stuttering and showing signs of failure.

Jul 8, 2024

sun roof exploded

Apr 2, 2024

I have an infiniti qx60 that has a hairbag malfunctioning for a long time now. I've taken it to be serviced by infiniti many times. However, they could never fix it. At one point, I decided to leave it alone until the last time I took the car in to be serviced. The person who was helping me noticed that I had two children car seats in the car, so he decided to tell me that this car isn't safe to be driving with young children in it. Don't know what to do since the warranties have expired. Plus, they couldn't fix it when I had warranties on the car. I'm afraid that my family is at risk driving this car. I would love to stop driving this car before something terrible happens to my children. However, it is our only means of getting around right now

Mar 25, 2024

Transmission is making a whining noise when accelerating. Also studders/jerks when trying to shift.

Aug 30, 2022

The car does not accelerate or accelerate with jerky motion. Occasionally, the vehicle disengaged out of drive mode and would not accelerate. There seems to be some transmission issues as the vehicles is making jerky movement upon acceleration. Almost cause accident on a turn as it could not move forward out of cross traffics!

Jul 31, 2022

The transmission started kicking for no reason. Car will not stop jerking

Jun 21, 2021

Sunroof exploded while driving. Glass exploded everywhere and could have hit my children in the backseat, as well as my husband and I sitting in the front. No warning signs at all.

Jun 13, 2021

Sunroof glass exploded while driving on interstate. Shade was closed so glass did not get inside the car.

May 25, 2021

Sunroof exploded while driving.

Jan 9, 2021

TRANSMISSION PROBLEM P17F1

Aug 28, 2020

HEARD A LOUD NOISE WHEN MAKING A TURN AND STEERING WHEEL STARTED SHAKING. CAR BECAME NOT DRIVABLE SO HAD IT TOWED TO DEALER. THEY SAID WHEEL WAS ABOUT TO BREAK OFF FROM THE ENTIRE ASSEMBLY. I DIDN'T HIT ANYTHING AND WAS VERY SCARY.

Mileage: 55,000

Aug 11, 2020

THE SUNROOF IS LEAKING DURING HEAVY RAINS & HAS CAUSED ELECTRICAL ISSUES WITH MY CAR. MY KEY FOB IS MALFUNCTIONING, THE WATER IS LEAKING THROUGH THE DOME LIGHTS & MY RADIO KEEPS CHANGING CHANNELS.

Sep 29, 2019

REAR RIGHT DOOR ENCOUNTER ACTUATOR MALFUNCTION, DOOR WON'T OPEN FROM INDOOR, LATER ON DOUBLE CHECK THE CHILD SAFETY LOCK, WHICH WAS NOT ACTIVATED, THEREFORE IT WAS CONFIRMED DOOR ACTUATOR WAS MALFUNCTION.

Sep 7, 2019

THE AIR CONDITION COOLING SYSTEM DOESN'T WORK. AFTER ADDING FREON AND OTHER SERVICES, THE AIR CONDITION CONTINUES TO BLOW HOT AIR. I WAS TOLD IT COULD BE A COMPRESSOR PROBLEM THAT CAUSING IT NOT TO ENGAGE. THIS CAR IS ABOUT 5 YEARS OLD, WHICH IS FAIRLY NEW FOR THIS KIND OF MAJOR PROBLEM.

Mileage: 105,000

Jul 28, 2019

2014 QX 60 INFINITY, PRESENTED PROBLEMS WITH BADLY JERKING, UGLY SCRAPPING NOISE, NOW TRANSMISIN LEAKS , BURNING SMELL WHILE DRIVING

Mileage: 155,000

Jul 22, 2019

CAR WILL NOT START UNLESS YOU START IT WITH JUMPER CABLES

Mileage: 111,000

Jul 19, 2019

BRAKES SHIMMY-NEW (ADDED 2 MONTHS AGO) ENGINE SHUTTERS AND SHAKES WHEN TURNING AND DRIVING WHEN DRIVING, THE CAR ENGINE SPUTTERS WHEN TURNING THE CAR FEELS LIKE IT WILL GO OFF THE ROAD ITS SHAKING SO BADLY

Mileage: 75,000

Mar 8, 2019

THE STEERING WHEEL WHEN IM DRIVRING AND TRY TO TURN THE CAR SHUT DOWN THE RADIO SHUT DOWN AND THE POWER WHEEL GET HARD TO TURN THE TRANSMISSION IS NOT GOOD THE CAR VIBRAT AND THE ITS NOT SPPEDING WHEN YOU PRESS THE GAZ ITS NOT GOING AND THE CAR VIBRATING A LOT TRANSMISSION PROBLEM

Mileage: 60,000

Aug 29, 2018

I WAS TRAVELING ON THE INTERSTATE AND HEARD A LOUD BANG, LIKE A GUNSHOT OVERHEAD AND GLASS FELL INTO THE CABIN ON MYSELF, WIFE AND TWO KIDS. THE SUNROOF ON OUR 2014 INFINITY QX60 WAS CLOSED, BUT HAD EXPLODED INTO THOUSANDS OF PIECES. I OBSERVED NO ROAD DEBRIS OR FALLING METEORS THAT COULD HAVE STRUCK THE SUNROOF AND CAUSED IT TO EXPLODE. UPON FURTHER INVESTIGATION, IT APPEARS THAT SPONTANEOUSLY EXPLODING SUNROOFS ARE AN INCREASING PROBLEM THAT MANUFACTURERS AND DEALERSHIPS REFUSE TO ACKNOWLEDGE, WHICH IS ALSO OUR EXPERIENCE AS WE WERE FORCED TO FILE AN INSURANCE CLAIM IN ORDER TO REPLACE THE SUNROOF.

Mileage: 62,000

Aug 4, 2018

HI, WHILE DRIVING ON A HIGHWAY SUDDENLY THE TRANSMISSION STARTED ACTING WEIRD. SOMETIMES SUDDEN ACCELERATION WITHOUT GIVING GAS, SOMETIMES SLOWDOWN TO BELOW 40MPH. I CAUTIOUSLY AVOID COUPLE OF CLOSE ACCIDENTS. I DROVE SLOW WITH MY BLINKERS ON TO REACH HOME. I TOOK THE CAR TO THE DEALER THIS MORNING TO CHECK THIS OUT. HOPEFULLY THIS SHOULD BE COVERED BY MANUFACTURER'S WARRANTY.

Mileage: 65,940

Jul 6, 2018

THE CAR SHUDDER WHEN I STEPPED ON THE ACCELERATOR. I WAS TOLD BY THE INFINITI REPAIRMAN THAT IT WAS BECAUSE OF THE TRANSMISSION. CHECKED ONLINE AND FOUND: THE VEHICLES INFINITI QX60 2014 ARE EQUIPPED WITH CONTINUOUSLY VARIABLE TRANSMISSIONS KNOWN AS THE JATCO CVT8HT THAT WERE ALLEGEDLY DEFECTIVE BEFORE THEY WERE EVEN INSTALLED IN THE VEHICLES. NEVER GOT A PHONE CALL FROM INIFINITI FOR INSPECTION THE POSSIBLE PROBLEM.

Mileage: 23,000

Apr 9, 2018

I HAVE PROBLEM WITH CVTRANSMISSION,SHUDERING AND JERKING

Mileage: 77,000

Feb 28, 2017 Crash

MY CAR GOT FRONT COLLISION PREVENTION AND LANE DEPARTURE PREVENTION. RECENTLY CAR INVOLVED IN AN ACCIDENT. MY WIFE SAYS SHE HAD THIS SYSTEM TURNED ON AND AS PER WITNESS, MY WIFE WENT INTO OTHER LANE AND HIT THE ROAD SIGN(WHICH WAS THERE TO DIVERT TRAFFIC). IF THE SYSTEM WERE WORKING, IT WOULD HAVE PREVENTED DRIFTING TO ANOTHER LANE AND ALSO HAVE PREVENTED FRONTAL COLLISION. MY CAR WAS HIT AT FRONT CORNER DRIVE SIDE SO I THINK IT MUST HAVE SOME DEFECT WHERE ITS IGNORING CORNERS. IT WAS LOCAL STREET AND ROAD WERE CLEAR AND NO SNOW WERE ON GROUND.

Mileage: 33,000

Jun 22, 2016

I HAVE BEEN HAVING ISSUES WITH MY INFINITI QX60 SINCE I PURCHASED IT 09/2014. THERE IS A PROBLEM WITH IT ACCELERATING. I WOULD PRESS ON THE GAS AND IT WOULDN'T GIVE ME THE ACELLERATION THAT I WOULD EXPECT FROM THIS CAR... IT IS VERY SLUGGISH. I HAVE TOLD THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS SINCE 2014. EVERY TIME THEY CHECKED IT, THEY SAID THERE WASN'T A PROBLEM. ONE TIME, I RECEIVED THE SAME CAR AS A LOANER CAR WHILE THEY WORKED ON MY CAR, AND I COULD CLEARLY SEE THAT THERE WAS A DIFFERENCE IN THE WAY THAT CAR DROVE VERSUS MINE. THE LOANER CAR DROVE BETTER THAN MY CAR. SO, TO MAKE A LONG STORY SHORT, I DROPPED MY CAR OFF AT THE DEALERSHIP IN MID-MAY (LAST MONTH) TO BE LOOKED AT. THE SERVICE ADVISOR TOLD ME THAT THERE IS AN ISSUE WITH MY CAR (JUDDER ISSUE) AND THEY HAD MY CAR FOR A WEEK. DURING THAT TIME, I WENT ONLINE AND FOUND OTHERS HAD THE SAME COMPLAINTS. ONE PERSON SAID THAT THEIR DEALERSHIP ENDED UP PURCHASING THEIR CAR BACK FROM THEM/ REFUNDED THEIR MONEY BECAUSE THE JUDDER ISSUE WASN'T RESOLVED. I ALSO SPOKE TO A REGIONAL SPECIALIST AT INFINITI AND HAVE A CASE # OF CASE # 22529177. I AM GOING TO CONTACT THE REGIONAL SPECIALIST AGAIN BECAUSE THIS ISSUE ISN'T RESOLVED BUT THE BOTTOM LINE IS THAT INFINITI SELLS INFERIOR CARS. ANOTHER ISSUE IS THE RUBBER MOLDING ON THE PASSENGER RIGHT DOOR IS COMING OFF AND PREVENTING ME FROM CLOSING THE DOOR AND WHEN SOMEONE IS IN THE PASSENGER SEAT, WITH THEIR SEATBELT IS ON, THE AIRBAG LIGHT COMES ON. IM SCARED THAT MY CAR WILL JUST DIE ON ME AS I'M DRIVING IT. WITH ALL THE THINGS THAT ARE HAPPENING WITH AUTOMOBILES THESE DAYS, I DO NOT ANT TO FALL VICTIM TO ANY OF THESE ISSUES.

Mileage: 500

Aug 24, 2015

SUNROOF GLASS SPONTANEOUSLY EXPLODED N SHATTERED INTO SMALL PIECES SHARDS AND GLASS DUST WITHOUT IMPACT FROM ANYTHING.

Mileage: 18,456

May 12, 2015

I WAS DRIVING ON A HIGHWAY AND ALL OF A SUDDEN I HEAR A LOUD BOOM, AS IF A GUN WAS FIRED RIGHT BY MY EAR. I ALMOST RAN INTO ANOTHER CAR BECAUSE IT STARTLED ME SO. I PULLED OFF ONTO A MEDIAN AND INSPECTED THE CAR. I LOOKED AT MY CAR AND WHEN I LOOKED AT THE ROOF, I REALIZED THAT MY SUNROOF WAS SHATTERED. I WAS SHOCKED! I WAS VERY FORTUNATE TO NOT HAVE GOTTEN INTO AN ACCIDENT. MY SON, WHO WAS WITH ME WAS ALSO VERY SCARED. HE WAS WORRIED ABOUT THE OTHER WINDOWS EXPLODING. IT WAS VERY FRIGHTENING.

Mileage: 16,000

Jul 6, 2014

I BOUGHT THIS SUV IN MAY 2014. ABOUT TWO WEEKS AFTER MY WIFE AND I BOTH NOTICED THAT THE VEHICLE SHUDDERS AT 20 MPH WHEN YOU APPLY GAS. IT STARTED GETTING WORSE AND WE CALLED THE DEALER WHO SCHEDULED A REVIEW. THEY EVENTUALLY INSTALLED A NEW TRANSMISSION. WE ARE ABOUT 4 WEEKS AFTER THIS REPAIR AND ARE NOTICING THE SAME ISSUE AGAIN. THERE WERE ALSO ABOUT FOUR INCIDENTS WHERE I WOULD SHIFT FROM PARK TO DRIVE AND THE TRANSMISSION WOULD NOT CHANGE INTO GEAR FOR OVER 10 SECONDS.....AS THOUGH IT WAS LOW ON FLUID OR HAD A LINE BLOCKAGE. I ALSO NOTICED THAT WHEN I'M DRIVING AT HIGHWAY SPEED IT AND ACCELERATE, SOMETIMES IT FELT LIKE THE TRANSMISSION WAS EXCESSIVELY DOWNSHIFTING. I SEE THAT THIS HAS ALSO BEEN A PROBLEM ON THE JX35 WHICH IS THE SAME SUV AS THE QX60. *JS

Mileage: 1,200