This Problem Across All Years
Vehicle looses power randomly. No engine or warning lights. RPMs will rev but car will not go into gear or drive. I can shut off the vehicle for a couple hours then restart and will drive fine until randomly happens again.
Vehicle looses power randomly. No engine or warning lights. RPMs will rev but car will not go into gear or drive. I can shut off the vehicle for a couple hours then restart and will drive fine until randomly happens again.
Random loss of acceleration. Car wont move faster that 2mi/hr. When It occurs, I depress the gas pedal, the engine is silent Put car into neutral or Park and depress the gas pedal and the engine rev's as normal. This has happened several times and a few times while driving on busy highway and almost being hit from behind because vehicle eventually stops and won’t start back up. Brakes would also go to the floor which causes seat belt to snatch you back. My vehicle is unsafe and Infiniti consumer affairs won’t do anything about it. They only fixed the brake issue after a year and 1/2 of complaining about it a technician was pulling it in for ac repair and couldn’t stop. So they replaced all brakes and master cylinder and it still happens but less after brake job. Car will just stop accelerating on highway and so I pulled a carfax and discovered at 4900 miles cars computer had to be reprogrammed and transmission had to be serviced . It was sent to auction from the manufacturer not the dealership why? Car is dangerous for my family and I and will eventually kill all of us that are in it when one of these issues happen at the wrong place and time. Please please help us. Vehicle only has around 62000 miles and I purchased vehicle when it only had around 24000 miles in 2019
Random loss of acceleration. Car wont move faster that 2mi/hr. When It occurs, I depress the gas pedal, the engine is silent Put car into neutral or Park and depress the gas pedal and the engine rev's as normal. This has happened several times and a few times while driving on busy highway and almost being hit from behind because vehicle eventually stops and won’t start back up. Brakes would also go to the floor which causes seat belt to snatch you back. My vehicle is unsafe and Infiniti consumer affairs won’t do anything about it. They only fixed the brake issue after a year and 1/2 of complaining about it a technician was pulling it in for ac repair and couldn’t stop. So they replaced all brakes and master cylinder and it still happens but less after brake job. Car will just stop accelerating on highway and so I pulled a carfax and discovered at 4900 miles cars computer had to be reprogrammed and transmission had to be serviced . It was sent to auction from the manufacturer not the dealership why? Car is dangerous for my family and I and will eventually kill all of us that are in it when one of these issues happen at the wrong place and time. Please please help us. Vehicle only has around 62000 miles and I purchased vehicle when it only had around 24000 miles in 2019
FIRST OFF THERE IS A SAFETY BULLETIN ALREADY RELEASED. AND I KNOW 2 OTHERS WHO OWN THIS VEHICLE WHO HAVE THE EXACT SAME ISSUES. IT'S TIME TO ACTUALLY TAKE CARE OF YOUR CLIENTS AND FOX THE DRIVE TRAIN ISSUE. WHERE WHEN DRIVING AND TURNING ESPECIALLY AT SLOW SPEEDS THERE IS A VIOLENT VIBRATION THAT COMES FROM THE FRONT OF THE VEHICLE. PLEASE TAKE CARE OF YOUR CUSTOMERS. THE DEALERSHIP ORIGINALLY TOLD US THIS ISSUE WOULD BE REPLACED UNDER RECALL. THEN SAID SORRY IT'S JUST A BULLETIN NOW. BUT IT WILL TURN INTO A RECALL BEFORE THE WINTER. AND THAI WAS LAST YEAR. SO WE HAVE WAITED OVER A YEAR NOW AND THERE IS STILL NO OFFICIAL INFINITY QX60 2015 RECALL.
FIRST OFF THERE IS A SAFETY BULLETIN ALREADY RELEASED. AND I KNOW 2 OTHERS WHO OWN THIS VEHICLE WHO HAVE THE EXACT SAME ISSUES. IT'S TIME TO ACTUALLY TAKE CARE OF YOUR CLIENTS AND FOX THE DRIVE TRAIN ISSUE. WHERE WHEN DRIVING AND TURNING ESPECIALLY AT SLOW SPEEDS THERE IS A VIOLENT VIBRATION THAT COMES FROM THE FRONT OF THE VEHICLE. PLEASE TAKE CARE OF YOUR CUSTOMERS. THE DEALERSHIP ORIGINALLY TOLD US THIS ISSUE WOULD BE REPLACED UNDER RECALL. THEN SAID SORRY IT'S JUST A BULLETIN NOW. BUT IT WILL TURN INTO A RECALL BEFORE THE WINTER. AND THAI WAS LAST YEAR. SO WE HAVE WAITED OVER A YEAR NOW AND THERE IS STILL NO OFFICIAL INFINITY QX60 2015 RECALL.
ISSUE: EVERY 2-3 MONTHS CAR HAS HAD A TOTAL BREAK FAILURE. BY TOTAL BRAKE FAILURE I MEAN PEDAL GOES ALL THE WAY TO BOTTOM AND SEAT BELTS TIGHTEN WITH 0 BREAKING POWER. PUMPING BREAKS 2-3 TIMES THEN RETURNS TO NORMAL. ISSUE IS NOT EASILY REPEATABLE. ONLY OTHER SYMPTOM IS BREAK PEDAL SEEMS A BIT SOFTER THAN USUAL. ISSUE HISTORY: ISSUE FIRST STARTED SPRING/SUMMER 2019. TRIED VARIOUS ITEMS TO FIX ISSUE INCLUDING: BLEEDING BREAK LINES, SWITCHING MASTER CYLINDER, ETC. CAR PRIMARILY SERVICED AT JIM LUPIENT INFINITY DEALER. LAST ITEM DEALER WANTED WAS TO REPLACE WAS THE ABS , BUT IN BIG CAPITAL LETTERS (MAY NOT FIX ISSUE). CONTACTED INFINITY CONSUMER ASSISTANCE AND GOT 0 ASSISTANCE. INFINITY CASE NUMBER: 40461337 THIS CAR, AS IS, IS A BAD ACCIDENT WAITING TO HAPPEN. WE SOLD THE CAR TO THE INFINITY DEALER WELL BELLOW COST AS COULD NOT IN GOOD CONSCIENCE SELL IT TO SOMEONE ELSE DUE TO HOW UNSAFE IT IS. THIS ISSUE NEEDS TO BE REPORTED AND INVESTIGATED AND POTENTIALLY ISSUE A RECALL. ISSUE SIMILAR TO NHTSA ID NUMBER: 11318845 INFINITY CASE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ISSUE: EVERY 2-3 MONTHS CAR HAS HAD A TOTAL BREAK FAILURE. BY TOTAL BRAKE FAILURE I MEAN PEDAL GOES ALL THE WAY TO BOTTOM AND SEAT BELTS TIGHTEN WITH 0 BREAKING POWER. PUMPING BREAKS 2-3 TIMES THEN RETURNS TO NORMAL. ISSUE IS NOT EASILY REPEATABLE. ONLY OTHER SYMPTOM IS BREAK PEDAL SEEMS A BIT SOFTER THAN USUAL. ISSUE HISTORY: ISSUE FIRST STARTED SPRING/SUMMER 2019. TRIED VARIOUS ITEMS TO FIX ISSUE INCLUDING: BLEEDING BREAK LINES, SWITCHING MASTER CYLINDER, ETC. CAR PRIMARILY SERVICED AT JIM LUPIENT INFINITY DEALER. LAST ITEM DEALER WANTED WAS TO REPLACE WAS THE ABS , BUT IN BIG CAPITAL LETTERS (MAY NOT FIX ISSUE). CONTACTED INFINITY CONSUMER ASSISTANCE AND GOT 0 ASSISTANCE. INFINITY CASE NUMBER: 40461337 THIS CAR, AS IS, IS A BAD ACCIDENT WAITING TO HAPPEN. WE SOLD THE CAR TO THE INFINITY DEALER WELL BELLOW COST AS COULD NOT IN GOOD CONSCIENCE SELL IT TO SOMEONE ELSE DUE TO HOW UNSAFE IT IS. THIS ISSUE NEEDS TO BE REPORTED AND INVESTIGATED AND POTENTIALLY ISSUE A RECALL. ISSUE SIMILAR TO NHTSA ID NUMBER: 11318845 INFINITY CASE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. 1. BRAKE PEDAL SINKS SLOWLY TO FLOOR WHEN BRAKING OR IN STOP. WHEEZING OR CHIRPING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. HAD SEVERAL NEAR MISSES WITH HITTING VEHICLES AND PEDESTRIANS IN FRONT. VEHICLE HAS ONLY 32K MILES. PROBLEM IS REDUCED WHEN INTELLIGENT BRAKE ASSIST (IBA) IS TURNED OFF. MECHANICS ADVISED PROBLEM WITH ABS ACTUATOR AND SIMILAR ISSUES REPORTED ON 2014 TO 2017 MODELS. RECALL MUST BE MADE AS SON AS POSSIBLE AS THERE ARE SAFETY CRITICAL AND OTHER DRIVERS EXPERIENCING SAME ISSUE.
INTERMITTENT ISSUES INVOLVING THE BRAKING SYSTEM. 1. BRAKE PEDAL SINKS SLOWLY TO FLOOR WHEN BRAKING OR IN STOP. WHEEZING OR CHIRPING SOUND WHEN RELEASING THE BRAKE PEDAL. 2. WHEN BRAKING SOFTLY, BRAKE PEDAL TRAVELS ABOUT 50% BEFORE THE VEHICLE BEGINS SLOWING. 3. ISSUE PERSISTS THE ENTIRE TIME THE CAR IS IN USE. HAD SEVERAL NEAR MISSES WITH HITTING VEHICLES AND PEDESTRIANS IN FRONT. VEHICLE HAS ONLY 32K MILES. PROBLEM IS REDUCED WHEN INTELLIGENT BRAKE ASSIST (IBA) IS TURNED OFF. MECHANICS ADVISED PROBLEM WITH ABS ACTUATOR AND SIMILAR ISSUES REPORTED ON 2014 TO 2017 MODELS. RECALL MUST BE MADE AS SON AS POSSIBLE AS THERE ARE SAFETY CRITICAL AND OTHER DRIVERS EXPERIENCING SAME ISSUE.