2017 INFINITI QX60 Electrical System Problems

A mechanic says it is PCM failure. I have owned the car for 18 months. Shortly after buying it, it started doing this thing where it loses power for just a second or two. Cruise control and proximity sensors kick off, steering wheel locks and/or power steering turns off, all interior components turn off. Usually everything comes right back on, and I can reset the cruise control. Lately it has been more frequent, and things don't go back to normal. It sometimes causes the vehicle to stall and not start as well. Today even once things are back "on", I can't control the AC fan, radio volume, etc. Bluetooth shows connected to the car on my phone but isn't playing through the vehicle speakers. I don't undersrand how this could not be a recall when it poses a major safety risk to suddenly lose power and be unable to steer the vehicle! This has been happening since Feb 2024, so I'll just put the original date. Sometimes it happens 15 times in a day and the vehicle is more or less not drivable. Other times I'll go a month or so with no glitches.

About a year ago, I was driving about 80 mph and the dash lights and radio just died, then within seconds everything came back on. It only happened that one time. The other day, I was on a busy highway headed home when my battery light came on. I just replaced both the alternator and battery less than a year ago. I started inching over to the left land (just in case) when the car just died and I had to coast to a stop in the middle of the highway WITH MY 3 KIDS!!! The police came and I was able to start the car and pull it on the shoulder, then a tow truck came and dropped it off at Infiniti. They had my car for 2 days and couldn't find anything and they told me to come and pick it up. Within 30 minutes of me picking it up, it did the same thing so I took it right back to Infiniti and dropped it off. Today, they called me and it was finally doing what I said it was doing. Battery light, electrical cuts off and car just dies.

ABS lit stayed lit and AWD error lit also on.

My vehilce only has 31000 miles on it and the cooling fan went out, was not due to anything that I did driving wise. When I called Infiniti Warranty Divison in Franklin Tennessee they said they are aware of the complaints by other customers they said they issued a technical bullentin ITB17-048 but said there was no reason for a recall but they deemed it necassry to make a design change which fixed this problem and also required a module change also. They said they are not responsible for the problem, but if that is true then why did they make the design change. So any owners with old design will have an issue and will have to replace the unit. So I am glad that I was not on the road driving and would have been stuck in the heat trying to get the car repaired. There was no warnings about the issues and even though they may the dealers aware of the issue no notice was sent owners. Please review the number of complaints that were made online about this issue. Feel like they just took advantage of me because this was not a problem I created but was due to poor design. Also the cooling fans are no longer made of metal but of plastic, what is life expectancy of this part.

The contact owns a 2017 Infiniti QX60. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated that he was approaching an exit at the time and was able to coast the vehicle off the freeway into a parking area where the vehicle failed to restart. The contact stated that there were several unknown warning lights illuminated. The vehicle was towed to the contact's residence and later towed to the dealer, who diagnosed a failure with the alternator, and corrosion on the battery terminals. The vehicle had been repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

Mileage: 142,000

The contact owns a 2017 Infiniti QX60. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated that he was approaching an exit at the time and was able to coast the vehicle off the freeway into a parking area where the vehicle failed to restart. The contact stated that there were several unknown warning lights illuminated. The vehicle was towed to the contact's residence and later towed to the dealer, who diagnosed a failure with the alternator, and corrosion on the battery terminals. The vehicle had been repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

Mileage: 142,000

WHEN GETTING VEHICLE OUT OF SPOT AND TURNING WHEEL TO LEFT REAR VEHICLE VIBRATING/BINDING. DEALER INFORMED REAR COUPLER NEEDED TO CHANGED. I FOUND THERE IS ALREADY RECALL FOR THIS ISSUE FOR SAME MODEL BUT SOME REASON MY VIN DOES NOT QUALIFY.

The car has shut off twice while (once on the highway) and once on a side street. Lost power and locked up. Prior to the shut offs power flickered. No problem identified with Infiniti but appears so be a known issue amongst the infiniti community. Are these cars safe??????

COMPONENTS :LATCHES/LOCK Vehicle: 2017 Infiniti Qx60 Date of incident: 6/16/2022/ Mileage 80,000 Safety concern: in the event of a crash or fire, a jammed door could delay response time and cause severe injury or death. I was placing my grandchild in the rear passenger seating area when I closed the door, drove to the local market and was unable to open the door from the inside of the cabin or from the outside. I tried several times to use the unlock button and the door still did not open. No dashboard warnings came on before or after the failure. I took the vehicle to the dealership, they were also UNABLE to open the door after several attempts and was told by the mechanic that the door actuator was defective and to fix the problem would cause SEVERE damage to in the inside of the door. I then contacted the manufacturer and was told they have not heard of this issue and no active recalls are listed for my concern.

I bought my QX60 2017 in April of 2021. fine til wk 2 experienced electrical issues liftgate stops going up or down randomly, hesitation in the acceleration when pulling into traffic (quite scary when you almost get rammed). concerns told to dealership stated I needed to change key fob battery. I already had and it was fine. They insisted I cchangeit so I did.. Not the issue. So I made an appt to have concerns checked.. ie transmission hesitation and electrical . I brought it in got a loaner. Many days later it was ready and I could pick it up they could find no issues they fixed nothing but the groan in the gas tank that's it. They said they couldn't duplicate it. So I reiterated to them to make sure that they understood that it was done at random and it's still being done at random months later. So I brought the car home and I've just been dealing with it not knowing what else to do cuz if they don't take the car and actually drive it like it's their own they probably won't experience it just driving around the parking lot. And even though they had it a week and could have done that I guess they didn't. Well then back in the end of August beginning of September my car wouldn't start I had to put the key fob next to the button in order to start it which I didn't figure out till later lots of electrical things were happening at that point added to what I already had so I brought it to them and they said it was the battery it was under warranty so they changed and explain that that should take care of all of my issues and if not bring it back in. So I've made another appointment for today and I'm bringing it back in because the hesitation is still there there's more electrical issues there's always been a Bluetooth electrical issue there's now rear camera, volume sometimes work sometimes blows your ears out, vibration in engine compartment, unlock door open door it sounds unlocking again repeatedly repeatedly and liftgate still

When breaking the pedal starts to bounce and make a super loud noise like if the rear tire is flat. It does it sporadically at low speed breaking making it hard to stop the car. I have taken it ti the dealer numerous time and the Infiniti special mechanic cant find the issue. Also, when driving on the highway the slippery sensor turns on slowing down the car suddenly almost causing an accident. The awd overheating sensor turns on as well all the time as well as the one for mismatch tires. This has been happening for almost 2 years.

MY CAR INFINITI QX60 2017 THE HORN STARTED TO HONK WITH NO REASON IT WOULDN'T STOP HONKING 1ST TIME, 2ND TIME IT HAPPENED IT WAS COMING SMOG FROM THE HORNS AND NOW THE HORN WON'T WORK CHANGED THE HORN FUSE AND IT WILL BURN IT EVERY TIME SO IT HAS A SHORTCUT SOMEWHERE SO NOW WE HAVE A CAR WITH NO HORN UNTIL IS FIXED!

Mileage: 37,442

CAR WAS RUNNING WELL AND DID NOT HAVE ANY ISSUES THEN WENT TO START AND CAR WOULD NOT START, HEADLIGHTS STARTED FLICKERING, WARNING LIGHTS CAME ON AND CAR WOULDN'T START. WAS ABLE TO GET IT TO START AND DRIVE HOME BUT POWER STEERING WENT OUT, COULD NOT ACCELERATE ON A HWY, LIGHTS CONTINUED TO FLICKER. WAS NOT SWITCHING GEARS. ONCE WE GOT HOME TURNED THE CAR OFF AND HAVE NOT BEEN ABLE TO START IT SINCE. WE HAD IT TOWED TO NISSAN DEALERSHIP AND THEY CAN'T FIGURE OUT WHAT IS WRONG AND IT'S BEEN THERE FOR OVER THREE WEEKS. NISSAN IS SAYING WE NEED A NEW $14,0000 ENGINE. THIS IS A THREE YEAR OLD CAR WITH NO PROBLEMS, NO INDICATION OF ANY ISSUES AND ONE DAY IT JUST STOPS DRIVING. HAVE RESEARCHED THIS YEAR, MAKE AND MODEL AND HAVE HEARD THIS IS A COMMON PROBLEM. INFINITI HAS NOT DONE ANYTHING ABOUT IT AND SAYS IT'S NOT THEIR FAULT. DON'T KNOW WHERE TO GO FROM HERE. THIS CAR NEEDS TO BE RECALLED DUE TO THE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE,

Mileage: 34,000

MY CAR HAS HAD ISSUES FROM THE DAY I GOT IT WHICH HAVE GOTTEN PROGRESSIVELY WORSE AND NOW I DON'T FEEL SAFE AND I'M RELUCTANT TO DRIVE IT LET ALONE MAKE THE PAYMENT FOR IT AFTER TAKING IT TO THE DEALER THREE TIMES EXPLAINING THE ISSUE AND LIGHTS THAT COME IN. I HAVE HAD BAD SMELL COMING FROM IT AND AFTER THE THIRD TIME TODAY BEING AT DEALE AND GETTING A LOANER CAR THAT IS NOT EVEN SEMI COMPARABLE TO MY CAR AS I HAVE AN INFINITY QX 60 AND THEY HAVE GIVEN ME A TINY TINY Q30 OR QX AND REFUSED TO GIVE ME A CAR MY SIZE WHICH IS ANOTHER STORY . MY CAR AFTER GETTING IT TONIGHT FROM DEALER AND THEN TELLING ME RECALL WAS FIXED STALLED ON THE FREEWAY AND CAME TO A DROP AS THE CAR BEHIND ME WAS INCHES AWAY FROM SLAMMING INTO ME. AFTER STARTING AND RESTARTING THE ENGINE IT DRIVE AGAIN AND PRIOR TO GETTING HOME AS I LIVE ON A HILL IT STALLED AND WOULDN'T START. THIS HAPPENS REPEATEDLY AND THE DEALER IS TELLING ME NO CODES COME UP WHEN J BRING JT IN. IT BARELY DRIVES AND HAS NO SPEED AND CLEARLY IT'S A DANGEROUS SITUATION AND J HAVE A FOUR AND SIX YEAR OLD IN THIS CAR AND INFINITY CAN'T FIX THESE PROBLEMATIC CARS THEN I SUGGEST PUTTING YOUR CUSTOMERS IN A DIFFERENT CAR. I WON'T DRIVE WITH A STRING ODOR, ELECTRICAL ISSUES AND STALLING ONE MORE DAY AND FIGURE IT OUT CUS I'M LOSING WORK AND CLIENTS AND THIS IS NOW DIGGING INTO MY POCKET BOOK AND IT'S PUTTING MYSELF AND TODDLERS IN A COMPROMISING SAFETY SITUATION. I WAS INFORMED RECALL WAS FIXED WHEN I GOT IT TODAY AND RHIS WEBSITE WOUID HAVE BEEN UPDATED IF THAT WAS TRUE I'M FURIOUS AND MY MECHANIC HAS INFORMED ME OF WHAT THESE ISSUES ARE AND HE HAS GIVEN ME CODES THET INFINITY REFUSES TO ADDRESS SINCE THE LIGHTS ARE NOT ON THE ONE TIME THEY TURNED FAR IN. WHAT KIND OF MECHANICS CAN'T FIGURE A SAFETY ISSUE IN THE ENGINE ? I NEED RESOLUTION AND REIMBURSEMENT FOR MY PAYMENT AS I AM ENTITLED TO DRIVE IN A SAFE CAR

Mileage: 27,009

I LEASED A LOADED QX60 FROM SAWGRASS INFINITI. ONE OF THE FEATURES OF THE CAR WAS A 120V PLUG IN THE SECOND ROW WITH A MAX 150W RATING. THIS WAS A KEY FEATURE FOR US AS OUR SON HAS A CONDITION THAT REQUIRES A BREATHING MACHINE TO BE PLUGGED IN SO HE CAN RECEIVE MEDICATION EACH DAY WHILE IN THE CAR. AS IT TURNS OUT, THE VOLTAGE ON THE OUTLET MAY BE 120V, BUT THE RATING IS DEFINITELY NOT CORRECT. AFTER A MINUTE OF WORKING, THE OUTLET SHUTS OFF. AND THEN A FEW MINUTES LATER, IT MIGHT COME BACK ON FOR A MINUTE OR SO. I TESTED THE MACHINE AND IT GETS NO WHERE NEAR THE MAX WATTAGE RATING ON A VOLT METER. I CONTACTED INFINITI MULTIPLE TIMES AND THEY SAID THAT THE VEHICLE IS WORKING AS DESIGNED (IN OTHER WORDS, GO AWAY, WE DON'T WANT TO THINK ABOUT FIXING ALL OUR VEHICLES WITH A DEFECT). AFTER OWNING THE CAR (LEASE) FOR 3+ MONTHS, NOTHING HAS BEEN DONE AND I HAVE TO BRING MY OWN INVERTER INTO THE CAR AND PLUG IT INTO THE CIGARETTE LIGHTER OUTLET SO THAT THE MACHINE CAN WORK PROPERLY WITHOUT SHUTTING OFF IN THE MIDDLE OF A TREATMENT. FACT IS, THE 120V PLUG OUTLET IN THE VEHICLE DOES NOT WORK AS WAS PROMISED TO ME BY THE DEALER, NOR DOES IT MEET THE SPECIFICATIONS ADVERTISED BY THE MANUFACTURER RIGHT ON THE OUTLET COVER. I'VE BEEN AFTER THEM EVER SINCE I PURCHASED THE CAR TO COME UP WITH A SOLUTION AND THEY HAVE BEEN AVOIDING THE ISSUE AND NON-RESPONSIVE AS OF LATE. THE CAR OBVIOUSLY HAS AN ENGINEERING FLAW IN ITS ELECTRICAL AND /OR FUSING WHICH WILL NOT ALLOW THIS OUTLET TO PROVIDE POWER AS DESCRIBED.

Mileage: 30