This Problem Across All Years
The QX60, and possibly many other Infiniti models has a serious flaw in the Apple Car Play and Android Auto features. This affects my model year of 2022 but I understand from other owners it is like still an issue on model year 2023 and 2024 and likely others. The issue is there are not adequate volume adjustments for paired phones with Apple Car Play and Android Auto. If you adjust the paired audio on the car's infotainment system for a phone call, then the next call that comes in will sound a deafining ringer volume. If you turn down the volume for a normal ringer volume then the audio volume on the call is so low you can't have a conversation. This may seem like a non issue, however, when a call comes in and the volume is at its previous level for a phone call, it is so startling it causes all passengers to jump and hold their ears. At least a half a dozen times this has startled me to the point where I inadvertanlty swerved across my lane bounder quickly trying to find the volume control to adjust the ringer down or answer the call. I have spoke to Infiniti dealers and their engineering support. They unfortunatley are denying an issue exist when it is very obvious. All other cars I have owned with Apple Car Play have not acted this way. In addition, many owners on the forums are documenting similar issues and similar reactions of inadvertanly braking or swerving. I hope someone in the NTSB will test this in an Infiniti to understand how serious the issue is
The QX60, and possibly many other Infiniti models has a serious flaw in the Apple Car Play and Android Auto features. This affects my model year of 2022 but I understand from other owners it is like still an issue on model year 2023 and 2024 and likely others. The issue is there are not adequate volume adjustments for paired phones with Apple Car Play and Android Auto. If you adjust the paired audio on the car's infotainment system for a phone call, then the next call that comes in will sound a deafining ringer volume. If you turn down the volume for a normal ringer volume then the audio volume on the call is so low you can't have a conversation. This may seem like a non issue, however, when a call comes in and the volume is at its previous level for a phone call, it is so startling it causes all passengers to jump and hold their ears. At least a half a dozen times this has startled me to the point where I inadvertanlty swerved across my lane bounder quickly trying to find the volume control to adjust the ringer down or answer the call. I have spoke to Infiniti dealers and their engineering support. They unfortunatley are denying an issue exist when it is very obvious. All other cars I have owned with Apple Car Play have not acted this way. In addition, many owners on the forums are documenting similar issues and similar reactions of inadvertanly braking or swerving. I hope someone in the NTSB will test this in an Infiniti to understand how serious the issue is
Safety issue with the Ringtone volume in the infotainment system while connected to Apple Carplay(not Bluetooth). The Ringtone volume setting is being adjusted(unwillingly) along with the call/media volume while in a phone call. Because the call volume has to be increased to a high level in order to hear the conversation, the Ringtone volume will be unintentionally increased at the same time. This cause a dangerously loud ring when a new call comes in due to the Ringtone volume stay high after the previous call. The Ringtone volume can be manually lowered after each call, but the loud ring still occur while adjusting, and defeat the purpose of such hand-free system. This issue cause a jump-scare every time a phone call is received, which could lead to an accident in certain situation. Repro steps: 1 - Start the car and let Apple Carplay connect automatically. 2 - Ensure the Ringtone volume is set to the minimum via the car's infotainment. 3 - Make a phone call using the connected phone. 4 - After the call is ringing/connected. Increase the call volume using the infotainment system's volume knob. 5 - Go back to the car's infotainment system and observe the Ringtone volume has been increased unintentionally. As I research the issue on the internet, the exact same concern has been reported and escalated to Infiniti/Nissan. There has been no resolution for the past 2+ years since the car has been on the market. Example: [XXX] resolution with my experience: Infiniti/Nissan can issue an over-the-air update and automatically set Ringtone volume back to the minimum after each call(via Apple Carplay, NOT Bluetooth) is completed. But many updates later, this issue has not been addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety issue with the Ringtone volume in the infotainment system while connected to Apple Carplay(not Bluetooth). The Ringtone volume setting is being adjusted(unwillingly) along with the call/media volume while in a phone call. Because the call volume has to be increased to a high level in order to hear the conversation, the Ringtone volume will be unintentionally increased at the same time. This cause a dangerously loud ring when a new call comes in due to the Ringtone volume stay high after the previous call. The Ringtone volume can be manually lowered after each call, but the loud ring still occur while adjusting, and defeat the purpose of such hand-free system. This issue cause a jump-scare every time a phone call is received, which could lead to an accident in certain situation. Repro steps: 1 - Start the car and let Apple Carplay connect automatically. 2 - Ensure the Ringtone volume is set to the minimum via the car's infotainment. 3 - Make a phone call using the connected phone. 4 - After the call is ringing/connected. Increase the call volume using the infotainment system's volume knob. 5 - Go back to the car's infotainment system and observe the Ringtone volume has been increased unintentionally. As I research the issue on the internet, the exact same concern has been reported and escalated to Infiniti/Nissan. There has been no resolution for the past 2+ years since the car has been on the market. Example: [XXX] resolution with my experience: Infiniti/Nissan can issue an over-the-air update and automatically set Ringtone volume back to the minimum after each call(via Apple Carplay, NOT Bluetooth) is completed. But many updates later, this issue has not been addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sunroof exploded driving 70 mph and Interstate 77 in Virginia on a 73 degree clear sunny day with no other traffic around
Sunroof exploded driving 70 mph and Interstate 77 in Virginia on a 73 degree clear sunny day with no other traffic around
There is a manufacture's defect in the panoramic sunroof. When driving my vehicle there is a continuous creaking sound emitting from the sunroof. This has been a problem since I picked up the vehicle. After 2.5 weeks the service department has isolated the problem in the sunroof however there is a problem resolving the matter. The problem is finding a company to remove the sunroof and getting a solution from Infiniti USA
There is a manufacture's defect in the panoramic sunroof. When driving my vehicle there is a continuous creaking sound emitting from the sunroof. This has been a problem since I picked up the vehicle. After 2.5 weeks the service department has isolated the problem in the sunroof however there is a problem resolving the matter. The problem is finding a company to remove the sunroof and getting a solution from Infiniti USA
QX60 2022 did not pass a NHTSA crash test. Is it safe to drive? Thank you
QX60 2022 did not pass a NHTSA crash test. Is it safe to drive? Thank you