2002 ISUZU AXIOM Suspension Problems

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. WHILE DRIVING 30 MPH, THE REAR LOWER AXLE BRACKET DETACHED FROM THE FRAME. THE CONTACT STATED THAT THE VEHICLE WAS WOBBLING AND THE SERVICE ENGINE AND AXLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 165,941.

Mileage: 165,941

2002 ISUZU AXIOM. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME CONNECTION TO THE REAR DRIVE RUSTED OFF AND CONSUMER STATES UNSATISFACTORY CUSTOMER SERVICE FROM COMPANY REPRESENTATIVE WITH NEGOTIATING VEHICLE FAIR MARKET VALUE. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE FIXED. *JB

PRIOR DAY BEFORE THE BRAKE, I HAD NOTICED A SWAYING/SWINGING IN REAR END OF MY CAR WHILE OUT RUNNING ERRANDS. I THOUGHT IT WAS JUST BAD ROAD OR I HAD CHANGED LANES NOT WELL. DIDN'T DRIVE IT THE NEXT DAY. SATURDAY MORNING I WAS ENROUTE TO PICKUP THE GRANDKIDS TO ATTEND A FREE KIDS HOME DEPOT WORKSHOP, I LEFT MY HOME AND TURNED 1 BLOCK LEFT TO TRAVEL THE ROUTE I NORMAL TAKE TO THEIR HOME. I GO UP A L HILL AND AFTER I CREST THE HILL I HEAR THIS LOUD CLANK NOISE. I THOUGHT THAT I HAD RUN OVER SOMETHING SO I PULL OVER AND CHECK THE REAR VIEW MIRROR, SAW NOTHING. I GOT OUT AND CIRCLED MY CAR AND AFTER COMING BACK AROUND, ON THE DRIVER REAR I NOTICED A BAR HANGING DOWN. SO I GET DOWN AND LOOK TO SEE THIS BAR RUNNING FROM WHAT APPEARED TO BE IN FRONT OF MY BACK REAR TIRE TO DANGLING DOWN FROM WHERE IT APPEARED TO BE BROKEN FROM CORROSION AND RUSTED FROM THE FRAME OF MY CAR. I WAS 3/4 BLOCKS FROM HOME SO I SLOWLY DROVE IT BACK TO MY HOUSE WHERE I HAVE NOT DRIVEN IT SINCE. I TOOK PHOTOS AND SHOWED IT TO MY MECHANIC AND HE ADVISED ME NOT TO DRIVE IT, THAT IT APPEARED THAT A STABILIZATION BAR HAD BROKEN IT THE CAR WAS NOT SAFE TO OPERATE. I LIVE IN IOWA AND BROUGHT THE CAR IN 2008. THEY DO SALT AND SAND THE STREET DURING THE WINTER MONTHS. I AM WRITING TO SEE OF WHAT ASSISTANCE I CAN RECEIVE TO REMEDY MY CURRENT SITUATION DUE TO THE RECALL INVOLVING SUSPENSION CORROSION. I DO THINK THAT I HAVE THE SEVER CASE WARRANTING ISUZU BUYING BACK MY CAR. I EAGERLY AWAIT A REPLY FROM YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 108,408

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED TO THE RIGHT, CAUSING THE STEERING TO BECOME INOPERABLE. ADDITIONALLY, WHILE AT A STOP THE CONTACT ATTEMPTED TO ACCELERATE AND THE REAR SUB FRAME BECAME DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK CASE, THE REAR SUSPENSION, AND THE REAR SUB FRAME RUSTED AND DETERIORATION. THE PARTS HAD DETACHED CAUSING THE VEHICLE TO BE UNABLE TO BE DRIVEN. THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 05V466000 (FUEL SYSTEM, GASOLINE).THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE SUSPENSION BEGAN JERKING VIOLENTLY AND EXHIBITED A LOUD NOISE, MAKING IT DIFFICULT TO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V436000 (SUSPENSION). THE VEHICLE WAS SCHEDULED FOR DIAGNOSIS AND HAD NOT YET BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR

Mileage: 116,000

TL* THE CONTACT OWNS A 2002 ISUZU AXIOM. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC, WHO ADVISED THE CONTACT THAT THE SUB FRAME WAS SEVERELY CORRODED. THE MANUFACTURER ADVISED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 10V436000 (SUSPENSION) WAS PREVIOUSLY PERFORMED ON THE VEHICLE HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 2/11/14*CN

Mileage: 140,000

I HAVE A 2002 ISUZU AXIOM MILEAGE 101,000.. WHILE DRIVING I HIT A POT HOLE - THE FAMILY HEARD A WEIRD SOUND. WE PULLED OVER AND NOTICED THE PASSENGER REAR CONTROL ARM HAD BROKEN AWAY FROM THE FRAME. I TOOK THE VEHICLE TO A WELDING SHOP TO HAVE IT REPAIRED. THE WELDING SHOP CALLED ME AFTER PUTTING THE VEHICLE IN THE AIR THAT THE FRAME WAS TOTALLY ROTTED AWAY.. SOME PLACES OF THE FRAME YOU CAN PUT YOUR HAND THRU THE BOTTOM AND SOME PLACES THRU THE TOP OF THE FRAME. THERE ARE OTHER PLACES THAT CAN NOT BE REPAIRED DO TO SIDE ROT OF THE FRAME.. THE WELD SHOP INFORMED ME THE AXIOM CAN NOT BE REPAIRED AND CAN NOT PASS INSPECTION. I LOOKED ON LINE AND FOUND THE ODI REPORTS OF SIMILAR PROBLEMS - SO HERE IS MY REPORT. THE REST OF THE AXIOM IS PERFECT NO RUST ON THE BODY AND ENGINE RUNS PERFECT. AT THIS TIME THE VEHICLE HAS A INSURANCE VALUE OF $6,700 PER AN INSURANCE ADJUSTOR, BUT INSURANCE WONT COVER IT. SO IM OUT A VEHICLE THANKS TO A COMPANY USING INFERIOR METAL FOR A FRAME. THANK GOD I WASN'T DRIVING FAST AND DIDN'T HAVE A SERIOUS ACCIDENT THAT CAUSED THE LIFE OF A FAMILY MEMBER OR SOMEONE ELSE. *TR

Mileage: 101,000

FAILURE OF REAR SUSPENSION LOWER LINK COMPONENT DRIVERS SIDE FROM FRAME DUE TO CORROSION, CAUSED VEHICLE TO SPIN 180 DEGREES, IN LIGHT TRAFFIC, NO COLLISION. VEHICLE HAD TO BE TOWED, SPEED WAS 30-35MPH, RAIN, CRANBERRY HIGHWAY RT 28 IN WAREHAM MA, VEHICLE IS 2002 ISUZU AXIOM, APPROX, 115,000 MILES, I UNDERSTAND THAT THERE IS AN INVESTIGATION ON THIS PROBLEM. THERE APPEARS TO BE MORE THAN NORMAL AMOUNTS OF CORROSION ON FRAME AND COMPONENTS, VEHICLE IS IN FOR REPAIR AT TOWERS SERVICE CENTER,606 MACARTHUR BLVD, RT28 POCASSET MA 02559 ONCE THIS VEHICLE IS INSPECTED ON A LIFT I EXPECT THERE WILL BE OTHER ISSUES TO ADDRESS. ALSO, THIS VEHICLE WAS DUE TO TRAVEL TO THE STATE OF RI AT 60-65MPH BY MY DAUGHTER TO SCHOOL AT URI. I WOULD HATE TO THINK WHAT THE OUTCOME WOULD HAVE BEEN AT THAT SPEED THESE VEHICLES ARE PRONE TO CORROSION AND SHOULD BE CAREFULLY INSPECTED, OVER THE LAST FEW YEARS THE DEALERS ARE FAR AND FEW BETWEEN THEY NO LONGER PRODUCE PRIVATE VEHICLES JUST COMMERCIAL TRUCKS, ONE MIGHT ASK WHY. THANK YOU, I SHALL GET IN TOUCH WITH A DEALER ABOUT THIS AS IT JUST HAPPENED TODAY PLEASE CHASE THIS COMPANY DOWN I'M SURE I'M NOT THE ONLY PERSON HAVING PROBLEMS LIKE THIS AGAIN THANK YOU FOR HELP. *TR

Mileage: 115,000

ALSO HAVE LOUD CREAKING NOISE FROM UNDERNEATH THE FRONT SIDE OF VEHICLE WHEN TURNING LEFT, RIGHT, OR GOING OVER SMALL BUMPS. PROBLEM FIXED ONCE OUT OF 4 DEALERSHIPS THAT WERE TRIED. NOISE WENT AWAY AFTER SERVICE TECH TIGHTENED BOLTS CONNECTING THE CROSS BAR/BEAM TO THE 2 LONG TORQUE BARS THAT RUN DOWN THE LENGTH OF VEHICLE. AFTER 1 MONTH, PROBLEM CAME BACK, WAS FIXED AGAIN, AND THEN CAME BACK AGAIN. AFTER 4 REVOLUTIONS OF THIS, PROBLEM PERSISTS TODAY. VEHICLE'S FRAME FELT "TIGHTER" WHEN MAKING TURNS DURING THE PERIOD WHERE PROBLEM WAS FIXED AS COMPARED TO WHEN THE NOISE WAS PRESENT. THE LONGER THE NOISE EXISTS, THE "LOOSER" THE FRAME FEELS, AS WELL. ADDITIONALLY, A "TAR-LIKE SUBSTANCE" HAS BEEN SEEPING OUT OF ALL 4 DOORS SINCE THE SUMMER OF 2004. THE ISUZU DEALERSHIP WHERE I BOUGHT THE CAR NEW FROM SAYS THAT THEY ARE FAMILIAR WITH THE PROBLEM FROM MANY OTHER CUSTOMERS, THE SUBSTANCE IS USED TO SECURE A "VAPOR SEAL" INSIDE EACH DOOR PANEL, AND ISUZU WILL NOT WARRANTY THE CLEANING OR REPLACING OF IT. ESSENTIALLY EXACTLY LIKE TAR ITSELF, IT MELTS WHEN THE VEHICLE IS PARKED UNDER DIRECT SUN. DUE TO THE LARGE QUANTITY, IT BECOMES UNAVOIDABLE WHEN LOADING/UNLOADING PASSENGERS OR, IN OUR CASE, SMALL CHILDREN IN CAR SEATS. IT HAS RUINED THE CARPET, MANY OF OUR CLOTHES, AND GIVEN US GREAT HEARTBURN. WHY WON'T ISUZU WARRANTY THE CLEANING AND REPLACEMENT OF THIS FAULTY MATERIAL? MOST ALL MANUFACTURERS HAVE SOME TYPE OF VAPOR/WATER SEAL AND YOU WILL NOT FIND TAR LEAKING OUT OF THEIR VEHICLES. *NM

Mileage: 20,000

VIBRATIONS IN THE FRONT END. I HAVE REPLACED THE TIRES AND HAD THEM BALANCED 3 TIMES. I ALSO HAD THEM REPLACE THE TIRES AGAIN. FRONT HUBS WERE LEAKING AND THEY SAID THIS WAS NORMAL. THIS TRUCK IS NOT STABLE. *JB

Mileage: 68,000

THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?

Mileage: 49,000

THE ABS LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO DEALER AND THEY DEALER REPLACED THE BEARINGS AND HUBS. WHILE TRAVELING AT NORMAL SPEED, THE DRIVER HIT A SLIGHT BUMP AND THE VEHICLE MADE A LOUD GRINDING NOISE AND JUMPED FORWARD. *AK DESCRIPTION OF ALL PROBLEMS ARE AS FOLLOWED: ABS SENSOR/HUB BEARING RIGHT SIDE, ABS GRINDING, CRACKED ARM REST, DOOR PANEL ARM REST CRACKED, THE ABS LIGHT CONTINUOUSLY STAYED ON, BROKEN CARGO COVER HOOKS, LEFT REAR COIL BOOT STUCK, HUB BEARING RIGHT SIDE, WEATHER STRIP TORN, EXTERIOR DOOR TRIM CHROME PEELING, BROKEN CARGO COVER HOLDERS, BROKEN LEFT REAR COIL BOOT STUCK, TORN WEATHER STRIP, FAULTY HOOD LOCK WOULD NOT OPEN, KNOCKING NOISE ON THE DRIVER'S SIDE ON RIGHT TURNS, THE FRONT WINDOWS WERE NOISY AT HIGHWAY SPEEDS, THE REAR BUMPER ON THE RIGHT SIDE WAS LOOSE, THE STEERING WHEEL RUBBED THE COLUMN WHEN TURNING, THE REMOTE DIDN'T ALWAYS OPEN THE DRIVER DOOR, THE SEAT DID NOT GIVE THE CONSUMER ENOUGH LEG ROOM, THE ASH TRAY WAS NOT PROPERLY FIT, THE BRAKES WOULD GRAB AND VIBRATE WHEN STOPPING AND RELEASING, THE FRONT END WAS BUMPY, WHEN THE CONSUMER WOULD TURN THE VEHICLE HE FELT HE COULD LOSE CONTROL, AT TIMES THE VEHICLE WOULD DISPLAY A FAST START AND ON OTHERS TIMES WOULD BE SLUGGLISH AND WOULD NOT TAKE OFF, THE TRANSMISSION DID NOT RESPOND FAST ENOUGH AND THE CONSUMER WOULD HAVE TO WAIT FOR PASSING GEARS TO ENGAGE, THE WINDSHIELD WOULD FOG ON THE OUTSIDE WHEN THE TEMPERATURE WAS COLDER ON THE INSIDE, THE DRIVER SIDE SPARK PLUG BOOT CLOSEST TO THE DRIVERS SIDE WAS DEFECTIVE AND DID NOT COME OUT WITH THE COIL, AND THE PASSENGER SEAT HANDLE WOULD FALL EACH TIME SOMEONE WOULD ATTEMPT TO GET IN THE VEHICLE. THE SERVICE DEALER WAS NOT ABLE TO DETERMINE EXACTLY WHERE THE KNOCKING NOISE WAS COMING FROM UNDER THE FRONT END ON RIGHT TURNS AND SUGGESTED THAT ISUZU SHOULD BE RESPONSIBLE. THE CONSUMER STATED THAT THE PURCHASE STICKER DISPLAYED 55% USA/CANADA PARTS CONTENT. *SC *JB

Mileage: 9,317

ISUZU AXIOM 2002. MY WIFE WAS TRYING TO MERGE ONTO JAMES RIVER FREEWAY IN SPRINGFIELD, MO FROM HWY 65 N. IT WAS RAINING BUT HER SPEED WAS LESS THAN 40 MPH. SHE ATTEMPTED TO ACCELERATE TO MERGE INTO THE TRAFFIC PATTERN AND THE SUV SPUN OUT OF CONTROL AND SENT US DOWN A BOULDER EMBEDDED EMBANKMENT OF ABOUT 30 FEET. THE SUV BOUNCED OVER THE BOULDERS AND CAME TO A REST AT THE BOTTOM OF THE INCLINE. FORTUNATELY WE WERE ABLE TO 4 WHEEL DRIVE OUT, TWO RUINED TIRES, AND THE FRONT BUMPER ASSEMBLY RIPPED FROM THE FRAME. MY COMPLAINT IS THIS: THERE WAS NO PRACTICAL REASON FOR THE SUV TO SPIN OUT OF CONTROL. THE SUV HAS ONLY 45,000 MILES ON IT. I THINK THERE IS TOO MUCH TORQUE FOR THE SUSPENSION SYSTEM. *LA

Mileage: 44,950

CAR VIBRATES AT HWY SPEEDS (USUALLY AROUND 70 MPH). HAVE HAD TIRES BALANCED 7 TIMES, TIRES REPLACED, FRONT BEARINGS REPACKED, ALIGNMENT ADJUSTED. PROBLEM STILL PERSISTS.*AK

WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME THE ABS LIGHT IS NOW ON. WE ARE GOING TO SEE WHAT HAPPENS NOW. MY WIFE DRIVES THIS VEHICLE ALONG W/OUR 2 CHILDREN. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE...... *PH **CONSUMER REQUESTS CALLBACK FROM ODI INVESTIGATOR**

WHEN DRIVEN AT HIGHWAY SPEEDS, THE STEERING VIBRATED. THE DRIVESHAFT WAS REPLACED, AND THE PROBLEM STILL RECURRED. *AK WHEN THE VEHICLE WAS BACKED UP, A THUMP WAS FELT ON EVERY REVOLUTION ON THE DRIVERS SIDE. THE AXLES WERE REPLACED, BUT THE PROBLEM REMAINED THE SAME. THE CONSUMER FELT A LOSS OF CONTROL WITH THE VEHICLE ON TURNS, AND A SQUEAKING SOUND HAD COME FROM THE TIRES DUE TO PITTED ROTORS. *SCC *JB

Mileage: 200

2002 ISUZU AXIOM PURCHASED APRIL 2002....AFTER A FEW MONTHS, VEHICLE TAKEN BACK MANY TIMES FOR VIBRATIONS WHILE DRIVING AND THREE TIMES TO DATE FOR LEAKING GREASE FROM RIGHT FRONT WHEEL. SEPT 2002. RACK & PINION WAS FOUND DEFECTIVE AND WAS REPLACED. WHEELS WERE BALANCED MANY TIMES BY DEALER AND ALSO ALIGNED. REAR ROTORS WERE RESURFACED IN DEC 2002 AND FRONT ROTORS WERE REPLACED IN MARCH 2003. FRONT TIRES ARE WORN UNEVENLY, DEALER CANNOT EXPLAIN WHY. THESE ARE NEW TIRES THAT DEALER PUT ON VEHICLE IN OCT 2002 TO ELIMINATE VIBRATIONS. WHEELS WERE BALANCED AND ALIGNMENT DONE AGAIN LAST WEEK TO TRY TO RESOLVE PROBLEMS.(I PAID FOR THIS SERVICE) DEALER CANNOT IDENTIFY WHAT IS CAUSING PROBLEMS AND AT THIS TIME THEY REFUSE TO DO ANYTHING UNDER THE WARRANTY TO RECTIFY PROBLEMS OF VIBRATIONS. I NEED HELP PLEASE. I FEEL VERY UNSAFE DRIVING THIS VEHICLE ESPECIALLY MORE NOW SINCE FRONT TIRES ARE WORN UNEVENLY. DEALER TRIED ON MANY ATTEMPTS TO RESOLVE PROBLEMS AND STILL CANNOT FIX THE PROBLEMS. *JB

WHEN THE VEHICLE WAS STARTED, THE GAS GAUGE WOULD GO PASS EMPTY AND CAUSED THE ENGINE LIGHT TO APPEAR, WHEN GOING OVER BUMPS THE VEHICLE WOULD SWING OUT (ALMOST LOST CONTROL), WHEN THE SPEED GOES UP TO 60 MPH THE FRONT END VIBRATES, AND WHEN A RIGHT TURN WAS MADE, A CRACKING NOISE WAS HEARD. THE DEALER COULD NOT DUPLICATE. *MR SCC

FRONT GRILL INSIDE PAINT PEEL. NO INFORMATION AS TO WHEN THIS WILL BE CORRECTED FRONT DRIVERS SIDE TIRE PRODUCES LOTS OF NOISE. REQUIREMENT FOR RE-ALIGNMENT REFUSED BY DEALERSHIP WITH STATEMENT OF "ONLY DONE AT 7500 MILES" COMPANY MAINTAINS THAT THIS CAN BE ACCOMPLISHED AND DEALERSHIP WRONG. ADVISED DEALERSHIP OF REQUIREMENT GOT SHRUG. WILL NOT RESOLVE EXTREME TOE IN OF FRONT TIRES. RIGHT AND LEFT MIRRORS WERE ORDERED. PAINT DOES NOT MATCH VEHICLE. ALSO SCRATCH ON VEHICLE MIRROR. AWAITING REPLACEMENT. HAS BEEN 8 WEEKS SINCE ORDER HAS BEEN PLACED NO INFORMATION FOR COMING FROM DEALERSHIP. HAD TO APPROACH IN PERSON TO GET INFORMATION OF "I DO NOT KNOW" GAS TANK OVERFLOW VALVE IS BENT. ANOTHER VEHICLE SAME YEAR AND MAKE HAS SAME PROBLEM. PROBLEM IDENTIFIED AS WITH ABOVE NO RESOLUTION BY DEALERSHIP. WHEN VEHICLE PURCHASED ALL FLUID LEVELS ALMOST DRAINED INCLUDING OIL, ANTI-FREEZE, BRAKE, POWER STEERING, AND ETC. AIR HAD TO BE ALSO RECHECKED AND INFLATED TO CORRECT PSI. CHECK SHEET WAS CONDUCTED BUT NOT FOLLOWED. REPLACEMENT FLUID HAD TO BE PURCHASED AND FILLED BY OWNER. REAR WINDOW LEAKED WATER. REPLACED BY DEALERSHIP. HAD TO WAIT 4 WEEKS PLUS FOR PARTS. RIGHT REAR PASSENGER SIDE OF VEHICLE HAS CREAK NOISE WHEN SOME TYPE OF BUMP OR CHANGE IN TURNING. IDENTIFIED BUT NOT RESOLVED. MAYBE NOT CORRECTLY TIGHTENED TO SPEC'S UNDER CARRIAGE OF VEHICLE IS NOT TOTALLY COVERED IN PAINT OR UNDER COATING. IDENTIFIED BUT NOT RESOLVED. RUST COLOR ON INSIDE OF COMPARTMENT AROUND CONNECTIONS. IDENTIFIED. RESPONSE" THAT IS NATURAL FOR THIS TYPE OF CONNECTION SOLVENT" ???? DEALERSHIP INSTALLED ROOF RACK. CREATION OF A GREAT DEAL OF NOISE. IDENTIFIED PROBLEM. DEALERSHIP RESPONSE "I HAVE TO PAY" AXIOM REP IDENTIFIED THAT THIS WAS NOT MY RESPONSIBILITY AND HAD DEALERSHIP FIX. ONLY ONE SIDE CORRECTED, OTHER SIDE FAILED. *NLM

WHILE DRIVING AT 55 MPH, VEHICLE FRONT END STARTED TO VIBRATE. PLEASE PROVIDE MORE DETAILS. TS

THE VEHICLE IS VERY UNSTABLE AT ANY SPEED WHEN YOU TAKE A BUMP ON THE ROAD, IT START SWINGING IT DIFFICULT TO MATAIN HIGH SPEED ON THIS CONDITION. THE BRAKES SOUNDS EVERYTIME IS USED.*AK