High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC
DT: THE CONSUMER'S VEHICLE HAD A FLAT TIRE AND CALLED ROAD SIDE ASSISTANCE FOR ISUZU, THEY CAME AND CHANGED THE TIRE BUT THE SPARE TIRE WAS DEFECTIVE. THE TIRE WENT FLAT ONCE AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT WAS PURCHASED AND THE SERVICE MANAGER SAID THAT THERE WAS NOTHING HE COULD DO. THE CONSUMER HAD TO PAY FOR THE NEW TIRE. THE VEHICLE IS STILL UNDER WARRANTY. THIS VEHICLE IS A ISUZU, AXIOM. *AK THE RIGHT REAR PASSENGER TIRE WAS REPLACED WITH THE NEW SPARE TIRE WHICH HAD A CUT. REFER TO: ODI#10122081 *SC
THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?
THIS VEHICLE "LOOKS" GREAT. HOWEVER, THE TIRES ARE LIKE ICE SKATES ON THE SLIGHTEST OF WET ROADS. THE CAR JUMPS TO THE SIDE OVER ANY BUMP WITH SPORT RIDE ENGAGED, AND THE WHOLE CAR "BOBBLES?" WITH IT OFF. THE TRANSMISSION DID THE SLIPPING BETWEEN 2ND AND 3RD GEAR LIKE OTHERS HAVE SAID, RESULTING IN HAVING NO VEHICLE FOR NEARLY A MONTH WHILE WAITING FOR A TRANSMISSION FROM FRANCE. "ISUZU" HAS NO LOANER CAR POLICY, SO PAY FOR A BROKEN CAR, AND HAVE A NICE WALK. WE PURCHASED THE CAR FROM COURTESY ISUZU IN BRANDON FLORIDA. THE PEOPLE THERE WERE NICE. WE LATER MOVED TO ST PETERSBURG, WHERE WE HAVE HAD NOTHING BUT GRIEF AT BERT SMITH ISUZU ON US19. THEY WERE SO LACKING IN CARE AND CONCERN OVER MY WIFE DAUGHTER AND I VEHICLE-LESS FOR A MONTH, THAT WHEN WE FINALLY GOT THE CAR BACK, WE REFUSED TO EVEN BRING THE CAR THERE FOR OUR "FREE" OIL CHANGES. I'D RATHER PAY $20 SOMEWHERE ELSE THAN TO DEAL WITH THIS DEALERSHIP. NOW THE LAST STRAW... THE OTHER DAY THE ENGINE STARTS MAKING A LOUD TAPPING NOISE AS I'M TRAVELLING DOWN THE HIGHWAY. I IMMEDIATELY GOT OFF THE VERY NEXT EXIT AND COASTED TO A GAS STATION. I BOUGHT A QUART OF OIL AND WAITED FOR THE ENGINE TO COOL A BIT. I ADDED THE OIL, STARTED THE ENGINE, AND NO MORE SOUND. I DROVE HOME. 4TH OF JULY WEEKEND, I HOPED TO LIMP THROUGH UNTIL TUESDAY THE 5TH. MONDAY I DROVE MY WIFE TO HER JOB ABOUT 5 MILES AWAY, AND HALF WAY BACK, THE SOUND RETURNED LOUDER THAN EVER. I CAREFULLY DROVE THE CAR THE REST OF THE WAY HOME, AND CALLED AAA THE NEXT MORNING. NOW MY ENGINE NEEDS TO BE REPLACED, AND BECAUSE I DIDN'T TAKE MY CAR TO THEM FOR THE OIL CHANGES, THEY ARE REFUSING TO COVER THE ENGINE WITHOUT ME SHOWING THEM RECEIPTS I DIDN'T KNOW I NEEDED TO KEEP. MY ENGINE IS DEAD, AND THEY WON'T COVER IT. ?!?! THE CAR IS STILL WELL WITHIN COVERAGE. WITH A YEAR AND A HALF LEFT TO GO, WHAT AM I GOING TO DO?
VEHICLE SPUN OUT ON 2 OCCASIIONS ON WET ROAD DUE TO POOR TRACTION OF GOODYEAR INTEGRITY TIRES.*AK
VEHICLE SPUN OUT ON 2 OCCASIIONS ON WET ROAD DUE TO POOR TRACTION OF GOODYEAR INTEGRITY TIRES.*AK
WHILE DRIVING AT 25 MPH LEFT FRONT TIRE BLEW OUT, DRIVER LOST CONTROL AND HIT A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. GOODYEAR, SIZE P235/65R17, DOT# UNKNOWN. CONSUMER STATED THERE WAS NOT AN ISSUE WITH THE TIRE, BUT HIS SON RAN OVER SOMETHING AND BLEW THE TIRE. *AK
WHILE DRIVING AT 25 MPH LEFT FRONT TIRE BLEW OUT, DRIVER LOST CONTROL AND HIT A GUARD RAIL. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. GOODYEAR, SIZE P235/65R17, DOT# UNKNOWN. CONSUMER STATED THERE WAS NOT AN ISSUE WITH THE TIRE, BUT HIS SON RAN OVER SOMETHING AND BLEW THE TIRE. *AK
CAR VIBRATES AT HWY SPEEDS (USUALLY AROUND 70 MPH). HAVE HAD TIRES BALANCED 7 TIMES, TIRES REPLACED, FRONT BEARINGS REPACKED, ALIGNMENT ADJUSTED. PROBLEM STILL PERSISTS.*AK
CAR VIBRATES AT HWY SPEEDS (USUALLY AROUND 70 MPH). HAVE HAD TIRES BALANCED 7 TIMES, TIRES REPLACED, FRONT BEARINGS REPACKED, ALIGNMENT ADJUSTED. PROBLEM STILL PERSISTS.*AK
ON 9/19/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 ISUZU AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE ONCOMING TRAFFIC LANE. THERE WAS REALLY NO REASON FOR MY CAR TO SKID. I WAS TRAVELING ABOUT 25 MPH, THE SPEED LIMIT. FORTUNATELY, NO ONE ONE WAS COMING IN THE OPPOSITE DIRECTION AND I WAS ABLE TO RECOVER FROM THE SKID. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T EVEN KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. *LA
ON 10/17/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE PATH OF A CAR CAUSING A COLLISION. THERE WAS NO REASON FOR MY CAR TO GO INTO A SKID TRAVELING AT 25 MPH. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. ON 9/17 I ALSO SKIDDED THE EXACT SAME WAY. IF I COULD PUT THESE 2 SKIDS ON TOP OF ONE ANOTHER, THEY WOULD MATCH PERFECTLY. *LA
ON 9/19/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 ISUZU AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE ONCOMING TRAFFIC LANE. THERE WAS REALLY NO REASON FOR MY CAR TO SKID. I WAS TRAVELING ABOUT 25 MPH, THE SPEED LIMIT. FORTUNATELY, NO ONE ONE WAS COMING IN THE OPPOSITE DIRECTION AND I WAS ABLE TO RECOVER FROM THE SKID. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T EVEN KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. *LA
ON 10/17/03, I WAS DRIVING ON A WET ROAD WITH A SMALL HILL WHEN MY 2002 AXIOM SKIDDED, FIRST TO THE RIGHT, THEN ACROSS THE ROAD INTO THE PATH OF A CAR CAUSING A COLLISION. THERE WAS NO REASON FOR MY CAR TO GO INTO A SKID TRAVELING AT 25 MPH. ON 10/02/03, MY DEALER CHECKED A SCREECH IN THE LEFT FRONT WHEEL ONLY TO TELL ME IT WAS INCORRECT TIRE PRESSURE. UPON MY QUESTIONING HIM, HE DIDN'T KNOW WHAT THE CORRECT TIRE PRESSURE SHOULD BE. ON 9/17 I ALSO SKIDDED THE EXACT SAME WAY. IF I COULD PUT THESE 2 SKIDS ON TOP OF ONE ANOTHER, THEY WOULD MATCH PERFECTLY. *LA
WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME THE ABS LIGHT IS NOW ON. WE ARE GOING TO SEE WHAT HAPPENS NOW. MY WIFE DRIVES THIS VEHICLE ALONG W/OUR 2 CHILDREN. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE...... *PH **CONSUMER REQUESTS CALLBACK FROM ODI INVESTIGATOR**
WHEN WE BOUGHT THE VEHICLE (SAME DAY) WE NOTICED A VIBRATION. A FEW DAYS AFTER THE PURCHASE, THE DEALER BALANCED THE TIRES, AND ON THE WAY HOME WE NOTICED THAT THE PROBLEM WAS NOT FIXED. (09/04/02). WE WERE NOT ABLE TO GET BACK TO THE DEALER IMMEDIATELY, BUT THEY WERE INFORMED. ON 9-19-02 IT WAS BROUGHT BACK IN AND THEY REPLACED THE RIGHT REAR AXLE AND AXLE BEARING AND REPLACED A TIRE AND IT WAS NOT FIXED AGAIN. ON 9-20-02, THEY REPLACED THE DRIVESHAFT, AND THE PROBLEM WAS STILL THERE. THE PROBLEM WORSENED, AND WAS NOW INVOLVING THE BRAKES. IT WAS BROUGHT IN ON 10-11-02 AND THEY FOUND REAR BRAKE PADS HEAVILY GLAZED, DRUMS WARPED AND THEY CLAIMED WE MAY HAVE DROVE W/THE EMERGENCY BRAKE ON (ITS AN AUTOMATIC, AND WE DID NOT). NOT LONG AFTER THAT, THE PROBLEM WAS BACK. WE INFORMED THE SAME DEALERSHIP AND THE ISUZU REP TOLD US THAT AS FOR AS HE WAS CONCERNED THE VEHICLE WAS FIXED AND HE WILL NO LONGER TRY TO FIX THIS PROBLEM. THIS WAS TED RUSSELL ISUZU DEALERSHIP IN KNOXVILLE, TN. A COUPLE MONTHS LATER WE MOVED TO ALPHARETTA, GA AND THE PROBLEM GOT EXTREMELY WORSE (BRAKES). WE BROUGHT IT TO CARL BLACK ISUZU. THEY WERE VERY FRIENDLY AND CONCERNED ABOUT THE PROBLEM. AGAIN THEY FOUND THE REAR AXLES WERE OUT OF ROUND, BRAKES OUT OF ROUND, AND TURNED BOTH ROTORS. THIS WAS FOUND ON FEB. 27 2003 AND WAS CHANGED ON MARCH 18, 2003. THE MILEAGE ON THE VEHICLE AT THIS TIME WAS AROUND 12,000. MY VEHICLE NOW HAS 18,000 MILES AND OF COURSE THE PROBLEM HAS BEEN BACK FOR A WHILE, BUT THIS TIME THE ABS LIGHT IS NOW ON. WE ARE GOING TO SEE WHAT HAPPENS NOW. MY WIFE DRIVES THIS VEHICLE ALONG W/OUR 2 CHILDREN. SOMETHING NEEDS TO BE DONE ABOUT THIS VEHICLE...... *PH **CONSUMER REQUESTS CALLBACK FROM ODI INVESTIGATOR**