12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Equipment Complaints

Showing 12 of 12
Aug 10, 2006 Crash 9,860 mi

MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SOUTH BAY, 3111 PACIFIC COAST HIGHWAY, TORRANCE, CA. SINCE THEN, THE CAR HAS BEEN RETURNED TO THEM FOR MORE THAN 8 (EIGHT) TIMES, WITHOUT SATISFACTORY REPAIR. PROBLEMS INCLUDE: FAULTY GAS TANK LATCH, RHS EXHAUST HANGING LOWER AND SCRAPING PAVEMENT, HARD TRANSMISSION SHIFTS, FAULTY REMOTE TRANSMITTER,JUDDER FROM STEERING WHEEL, KNOCKING NOISE FROM THE ENGINE THAT RAN SLUGGISH, REPLACED RACK & PINION SEVERAL TIMES,CAR OUT OF ALIGNMENT,INJECTORS DIRTY,RHS LUG NUT BROKEN BECAUSE OF, ACCORDING TO TECH., NON LUBRICATION AT FACTORY, JERKY GEAR SHIFTING FROM 3RD. TO 4TH. GEARS,CREAKING NOISE IN SUNROOF AND HEADLINER, FAULTY CD PLAYER,FAULTY POWER STEERING PUMP,FAULTY AIR BAG LIGHT ON DASH,FAULTY PASSENGER SIDE FOG LAMP,FAULTY RACK AND PINION VALVE,LEAKING WASHER FLUID RESERVOIR, NO WARNINGS OR MESSAGES DURING THESE MALFUNCTIONS FROM DASH INSTRUMENTS, EXCEPT AIR BAG LAMP, FAULTY BLUETOOTH HANDS FREE, ETC.ETC. WE HAD TOLD THE TECHS. THAT BOTH MY WIFE AND I HAVE EXPERIENCED TOTAL LOSS OF STEERING CONTROL OVER 5 TIMES AND FINALLY ON 08/07/2006, I AGAIN LOSS TOTAL CONTROL AND THE CAR HIT INTO THE GUARD RAIL AND SCRAPED THE WHOLE OF THE RHS OF THE VEHICLE. JAGUAR WOULD NOT EVEN GIVE ME THE FREE TOW THAT I WAS ENTITLED TO WHEN I CALLED THEM TO INFORM OF THE ACCIDENT AND I HAD TO DRIVE THE CAR TO MY HOUSE. I HAD BOTH MY KIDS ( SON 31/2 YRS. OLD AND DAUGHTER 4 MONTHS OLD) IN THE CAR WITH ME. ON 05/10/2006, WE HIRED AN ATTORNEY WHO IS STILL NEGOTIATING WITH FORD MOTOR CO. WHO HAVE TAKEN OVER JAGUAR. *NM

Aug 10, 2006 Crash 9,860 mi

MY WIFE AND I WERE GIVEN A REPLACEMENT JAGUAR S-TYPE ON 05/03/2005 BY SMITH CO. MOTOR CARS OF CHARLESTON, WV. AFTER THEY WERE UNABLE TO REPAIR A JAGUAR X-TYPE THAT WE HAD BOUGHT ON 08/26/2004. WE THEN MOVED TO CALIFORNIA IN 06/2005 AND MY HUSBAND DROVE THE CAR CROSS-COUNTRY TO CA WITHOUT ANY PROBLEMS. ON 08/05/2005 THE CAR WAS FIRST PRESENTED FOR A SCHEDULED 10,000 MILE MAINTENANCE TO JAGUAR OF SOUTH BAY, 3111 PACIFIC COAST HIGHWAY, TORRANCE, CA. SINCE THEN, THE CAR HAS BEEN RETURNED TO THEM FOR MORE THAN 8 (EIGHT) TIMES, WITHOUT SATISFACTORY REPAIR. PROBLEMS INCLUDE: FAULTY GAS TANK LATCH, RHS EXHAUST HANGING LOWER AND SCRAPING PAVEMENT, HARD TRANSMISSION SHIFTS, FAULTY REMOTE TRANSMITTER,JUDDER FROM STEERING WHEEL, KNOCKING NOISE FROM THE ENGINE THAT RAN SLUGGISH, REPLACED RACK & PINION SEVERAL TIMES,CAR OUT OF ALIGNMENT,INJECTORS DIRTY,RHS LUG NUT BROKEN BECAUSE OF, ACCORDING TO TECH., NON LUBRICATION AT FACTORY, JERKY GEAR SHIFTING FROM 3RD. TO 4TH. GEARS,CREAKING NOISE IN SUNROOF AND HEADLINER, FAULTY CD PLAYER,FAULTY POWER STEERING PUMP,FAULTY AIR BAG LIGHT ON DASH,FAULTY PASSENGER SIDE FOG LAMP,FAULTY RACK AND PINION VALVE,LEAKING WASHER FLUID RESERVOIR, NO WARNINGS OR MESSAGES DURING THESE MALFUNCTIONS FROM DASH INSTRUMENTS, EXCEPT AIR BAG LAMP, FAULTY BLUETOOTH HANDS FREE, ETC.ETC. WE HAD TOLD THE TECHS. THAT BOTH MY WIFE AND I HAVE EXPERIENCED TOTAL LOSS OF STEERING CONTROL OVER 5 TIMES AND FINALLY ON 08/07/2006, I AGAIN LOSS TOTAL CONTROL AND THE CAR HIT INTO THE GUARD RAIL AND SCRAPED THE WHOLE OF THE RHS OF THE VEHICLE. JAGUAR WOULD NOT EVEN GIVE ME THE FREE TOW THAT I WAS ENTITLED TO WHEN I CALLED THEM TO INFORM OF THE ACCIDENT AND I HAD TO DRIVE THE CAR TO MY HOUSE. I HAD BOTH MY KIDS ( SON 31/2 YRS. OLD AND DAUGHTER 4 MONTHS OLD) IN THE CAR WITH ME. ON 05/10/2006, WE HIRED AN ATTORNEY WHO IS STILL NEGOTIATING WITH FORD MOTOR CO. WHO HAVE TAKEN OVER JAGUAR. *NM

Sep 12, 2005

I WAS TRAVELING IN MY CAR AT APPROXIMATELY 30 MPH. I SLOWED FOR A TRAFFIC LIGHT. AS I WAS COMING TO A STOP (RIGHT FOOT ON THE BRAKE), THE ENGINE BEGAN TO REV, THE REAR WHEELS STARTED TO TURN PROPELLING ME FORWARD. I PLACED BOTH FEET ON THE BRAKE, PUSHED THE BRAKE TO THE FLOOR, HOWEVER THE RPM GAUGE WAS MOVING TO MAXIMUM AND THE CAR CONTINUED TO PROPEL ME FORWARD. THE REAR END STARTED SLIDING TO THE LEFT. I SLAMMED THE CAR INTO PARK AND THE TIRES STOPPED MOVING, THE RPMS DROPPED, AND THE ELECTRICAL SYSTEM SHORTED RESULTING IN TAKING THE RADIO OFFLINE AND TO STATION 600 AM. I WAS ABLE TO AVOID THE STOPPED VEHICLE IN FRONT OF ME BY 2 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE VEHICLE WAS EVALUATED APPROX 1 MONTH AGO FOR THE SAME TYPE OF FAILURE, BUT THEY WERE UNABLE TO REPRODUCE THE EVENT. OF NOTE, ON DECEMBER 13, 2004, THE VEHICLE WENT INTO REVERSE AND WOULD NOT COME OUT OF REVERSE. THE VEHICLE WAS EVALUATED BY THE DEALERSHIP, THE GEAR SHIFT WAS REPLACED, THE TRANS CABLE BOLT HAD FALLEN OUT, IT WAS REPLACED, AND THE CABLE WAS ADJUSTED. *JB

Sep 12, 2005

I WAS TRAVELING IN MY CAR AT APPROXIMATELY 30 MPH. I SLOWED FOR A TRAFFIC LIGHT. AS I WAS COMING TO A STOP (RIGHT FOOT ON THE BRAKE), THE ENGINE BEGAN TO REV, THE REAR WHEELS STARTED TO TURN PROPELLING ME FORWARD. I PLACED BOTH FEET ON THE BRAKE, PUSHED THE BRAKE TO THE FLOOR, HOWEVER THE RPM GAUGE WAS MOVING TO MAXIMUM AND THE CAR CONTINUED TO PROPEL ME FORWARD. THE REAR END STARTED SLIDING TO THE LEFT. I SLAMMED THE CAR INTO PARK AND THE TIRES STOPPED MOVING, THE RPMS DROPPED, AND THE ELECTRICAL SYSTEM SHORTED RESULTING IN TAKING THE RADIO OFFLINE AND TO STATION 600 AM. I WAS ABLE TO AVOID THE STOPPED VEHICLE IN FRONT OF ME BY 2 INCHES. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE VEHICLE WAS EVALUATED APPROX 1 MONTH AGO FOR THE SAME TYPE OF FAILURE, BUT THEY WERE UNABLE TO REPRODUCE THE EVENT. OF NOTE, ON DECEMBER 13, 2004, THE VEHICLE WENT INTO REVERSE AND WOULD NOT COME OUT OF REVERSE. THE VEHICLE WAS EVALUATED BY THE DEALERSHIP, THE GEAR SHIFT WAS REPLACED, THE TRANS CABLE BOLT HAD FALLEN OUT, IT WAS REPLACED, AND THE CABLE WAS ADJUSTED. *JB

Aug 16, 2005

THE REGULATORS BRACKETS THAT HOLD WINDOWS ARE BREAKING FOR NO REASON, ENDING IN DAMAGES WORTH OVER $500 INCLUDING LABOR, TO CHANGE THE OF THE REGULATOR IS INCLUDED...ALSO THE CHEAP PLASTIC BRACKETS ON THE HEADLAMPS BREAK AS WELL, ONCE A VEHICLE HITS A POT HOLE HARD ENOUGH, LAMP IT SELF COSTS OVER $1000 NOT INCLUDING THE LABOR. *NM

Aug 16, 2005

THE REGULATORS BRACKETS THAT HOLD WINDOWS ARE BREAKING FOR NO REASON, ENDING IN DAMAGES WORTH OVER $500 INCLUDING LABOR, TO CHANGE THE OF THE REGULATOR IS INCLUDED...ALSO THE CHEAP PLASTIC BRACKETS ON THE HEADLAMPS BREAK AS WELL, ONCE A VEHICLE HITS A POT HOLE HARD ENOUGH, LAMP IT SELF COSTS OVER $1000 NOT INCLUDING THE LABOR. *NM

Jul 15, 2005

VEHICLE WAS RETURNED ON (THREE DIFFERENT OCCASIONS) TO DEALER IN TWO DIFFERENT STATES TO CORRECT GRINDING SOUND NEAR FRONT WHEELS BETWEEN NOVEMBER 2003 AND JUNE 2005. VEHICLE SPRUNG A BROKEN FUEL LINE SOME TIME IN LATE 2004. VEHICLE REAR BRAKES LOCKED ON FREEWAY RAMP JULY, 2005 TWO WEEKS AFTER DEALER HAD INSTALLED NEW REAR BRAKE PADS. THE VEHICLE HAS TOO MANY DEFECTS IN VARIOUS AREAS FOR A THREE YEAR OLD. MY FEAR IS THAT THERE IS MORE TO SURFACE AND I WILL BE HOLDING A LEMON IN THE VERY NEAR FUTURE.

Jul 15, 2005

VEHICLE WAS RETURNED ON (THREE DIFFERENT OCCASIONS) TO DEALER IN TWO DIFFERENT STATES TO CORRECT GRINDING SOUND NEAR FRONT WHEELS BETWEEN NOVEMBER 2003 AND JUNE 2005. VEHICLE SPRUNG A BROKEN FUEL LINE SOME TIME IN LATE 2004. VEHICLE REAR BRAKES LOCKED ON FREEWAY RAMP JULY, 2005 TWO WEEKS AFTER DEALER HAD INSTALLED NEW REAR BRAKE PADS. THE VEHICLE HAS TOO MANY DEFECTS IN VARIOUS AREAS FOR A THREE YEAR OLD. MY FEAR IS THAT THERE IS MORE TO SURFACE AND I WILL BE HOLDING A LEMON IN THE VERY NEAR FUTURE.

Feb 24, 2005

I OWE A JAGUAR S-TYPE IT HAS SEVERAL MECHANICAL PROBLEM. I NOTICED THERE IS NO DATA NO WHERE POSTED REGARDING THIS VEHICLE. (NHTSA,IIHS, OR DOT). NO DATA ANYWHERE ON THE JAGUAR S-TYPE. I THINK THAT SHOULD THROW UP SOME RED FLAG AS TO WHY ARE THEY HIDING SOMETHING? (1) ON SEVERAL OCCASIONS MY WINDSHIELD WIPER FAIL TO OPERATE. THE VEHICLE WAS IN FOR SERVICE, THE MECHANICS STATED THAT THERE WAS A FUSE BLOWN, HOWEVER WHEN THE FUSE WAS REPLACED THE WINDSHIELD WIPERS CONTINUED TO MALFUNCTION. THEY WORK LESS THAN 50 % OF THE TIME NEEDED. (2) I LIVE IN MICHIGAN, ALOT OF SNOW, ICE & RAIN, ON MORE THAN ONE OCCASION I WOULD BE DRIVE IN THE SNOW OR RAIN, AND THE WIPERS WOULD JUST STOP OPERATING FOR NO APPARENT REASON. LEAVING ME TOTALLY VISUALLY IMPAIRED. I WOULD HAVE TO TURN ON MY FLASHERS, & PULL OFF THE ROAD, THEN WAIT UNTIL THE RAIN STOPS OR LEAVE THE CAR AND CALL FOR A RIDE HOME. I HAVE LOSS TIME AT WORK BECAUSE OF THIS ISSUE, ALSO MISSED SEVERAL APPOINTMENTS BECAUSE OF THIS CONTINUE PROBLEM. (3) ONCE THE FUSE WAS REPLACED FOR THE WIPERS, HOWEVER THE LAST THREE TIMES THIS HAS HAPPEN TO ME. WHEN CHECKED BY A MECHANICS, NO PROBLEM WAS FOUND WITH THE WIPER OR ELECTRICAL SYSTEM, HOWEVER THE WIPERS SEEM TO HAVE A SHORTAGE OF SOME KIND. *NM

Feb 24, 2005

I OWE A JAGUAR S-TYPE IT HAS SEVERAL MECHANICAL PROBLEM. I NOTICED THERE IS NO DATA NO WHERE POSTED REGARDING THIS VEHICLE. (NHTSA,IIHS, OR DOT). NO DATA ANYWHERE ON THE JAGUAR S-TYPE. I THINK THAT SHOULD THROW UP SOME RED FLAG AS TO WHY ARE THEY HIDING SOMETHING? (1) ON SEVERAL OCCASIONS MY WINDSHIELD WIPER FAIL TO OPERATE. THE VEHICLE WAS IN FOR SERVICE, THE MECHANICS STATED THAT THERE WAS A FUSE BLOWN, HOWEVER WHEN THE FUSE WAS REPLACED THE WINDSHIELD WIPERS CONTINUED TO MALFUNCTION. THEY WORK LESS THAN 50 % OF THE TIME NEEDED. (2) I LIVE IN MICHIGAN, ALOT OF SNOW, ICE & RAIN, ON MORE THAN ONE OCCASION I WOULD BE DRIVE IN THE SNOW OR RAIN, AND THE WIPERS WOULD JUST STOP OPERATING FOR NO APPARENT REASON. LEAVING ME TOTALLY VISUALLY IMPAIRED. I WOULD HAVE TO TURN ON MY FLASHERS, & PULL OFF THE ROAD, THEN WAIT UNTIL THE RAIN STOPS OR LEAVE THE CAR AND CALL FOR A RIDE HOME. I HAVE LOSS TIME AT WORK BECAUSE OF THIS ISSUE, ALSO MISSED SEVERAL APPOINTMENTS BECAUSE OF THIS CONTINUE PROBLEM. (3) ONCE THE FUSE WAS REPLACED FOR THE WIPERS, HOWEVER THE LAST THREE TIMES THIS HAS HAPPEN TO ME. WHEN CHECKED BY A MECHANICS, NO PROBLEM WAS FOUND WITH THE WIPER OR ELECTRICAL SYSTEM, HOWEVER THE WIPERS SEEM TO HAVE A SHORTAGE OF SOME KIND. *NM

Nov 5, 2004

MULTIPLE POWER WINDOW REGULATOR FAILURES ON YEAR 2000 JAGUAR S-TYPE 3.0; MOST RECENT INCIDENT OCCURRED THIS OCTOBER. WROTE TO JAGUAR OF AMERICA, WHICH REFUSED TO ACCEPT THIS IS DUE TO A DESIGN FLAW. INTERNET CHAT ROOMS FULL OF SIMILAR STORIES OF P/W REGULATOR FAILURE.*AK

Nov 5, 2004

MULTIPLE POWER WINDOW REGULATOR FAILURES ON YEAR 2000 JAGUAR S-TYPE 3.0; MOST RECENT INCIDENT OCCURRED THIS OCTOBER. WROTE TO JAGUAR OF AMERICA, WHICH REFUSED TO ACCEPT THIS IS DUE TO A DESIGN FLAW. INTERNET CHAT ROOMS FULL OF SIMILAR STORIES OF P/W REGULATOR FAILURE.*AK