2011 JAGUAR XF Fuel/propulsion System Problems
23 complaints about Fuel/propulsion System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Fuel/propulsion System Complaints (23)
I just recently purchased the car from a dealer here in Salt Lake City. But suddenly began to smell fuel mostly in the backseat area inside the car. I decided to investigate and found there is a leak underneath the rear passenger side of the car which appears to be fuel looks like it may be mixed with the little oil hard to say it's a pretty steady drip especially if I'm parked uphill. This is definitely a safety hazard being that it is fuel and could easily cause a fire putting me my family and others at risk. I noticed there was a recall on these vehicles it is a Jaguar XF 2011 but it looks like it has been closed from what I can tell. I'm hoping that that's not the case and we can get this fixed with minimum or no charge thing it was a recall
Fuel tank leaking onto the ground below the trunk when the ignition is turned on.
CURRENTLY THE FUEL TANK IS RUPTURED LEAKING FUEL ON THE GROUND. tHE LEAK IS NOT VISIBLE AS TO WHERE IT IS ORIGINATING FROM. tHE LEAK STOPS AFTER THE CAR SITS FOR ABOUT A HALF HOUR. I HAVE NOT TAKEN THE CAR IN FOR INSPECTION. I DID FIND THAT THERE WAS A RECALL FOR THIS POSSIBLE PROBLEM BACK IN 2012 AND WAS WONDERING IF THE MANUFACTURE IS STILL LIABLE FOR THIS PROBLEM EVEN AFTER IT IS FIXED THE FIRST TIME? OTHER THAN THE STRONG ODOR FROM THE FUEL THE ONLY INDICATOR I RECEIVED WAS THE SERVICE SOON LIGHT CAME ON THE DASH. NOT SURE IF THIS WOULD BE COVERED UNDER RECAL 12V521000.
I HAVE REPORTED THIS PROBLEM ABOUT MY CAR STALLING, CUT OFF WHEN I TURN. I HAVE NOTICED YOU HAVE HAD SEVERAL COMPLAINTS FOR THE SAME ISSUE OVER AND OVER AGAIN. I JUST WENT OUT ON THE FORUM. IS SOMEONE GOING TO ADDRESS THESE ISSUES. ENGINE/FUEL PROPULSION SYSTEM/STALLING IN TRAFFIC IS DANGEROUS MANY LIVES ON THESE DANGEROUS HIGHWAYS. HOW CAN MY VEHICLE NOT BE ON THE LIST FOR RECALL IF SEVERAL OWNERS WITH THE LAST 8 DIGIT VIN NUMBER STARTING WITH BLR... PLEASE HELP!
Mileage: 169,000
I CURRENTLY HAVE A MODEL YEAR 2011 XF VEHICLES AND IT IS EQUIPPED WITH A 5.0L GASOLINE ENGINE. IT IS MY UNDERSTANDING THAT THIS ISSUE WAS AFFECTING 2010-2012 XF VEHICLES EQUIPPED WITH THE 5.0 L GASOLINE ENGINE. THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I'M CURRENTLY HAVING THE SAME ISSUE THAT THE RECALL IS SPEAKING OF; HOWEVER, MY VEHICLE IS NOT IN THE CURRENT RECALL. I WANTED TO BRING THIS TO JAGUAR'S ATTENTION FOR CURRENT OWNERS LIKE MYSELF, FOR THE AFFECTED VEHICLES MAY HAVE A FUEL TANK FUEL OUTLET FLANGE THAT MAY CRACK. I THINK THIS IS A VERY DANGEROUS RECALL THAT SHOULD BE FOR ALL OF 2010-2012 XF THAT HAVE THIS ISSUE. THIS IS THE INFORMATION THAT IS CURRENTLY POSTED ONLINE FOR JAGUAR'S CUSTOMERS TO SEE, BUT WHEN I CALLED ABOUT THIS RECALL, I WAS INFORMED IT DIDN'T APPLY TO ME EVEN THOUGH I AM AFFECTED.
Mileage: 105,000
I HAD MY 2011 JAGUAR RUNNING WHILE I WAIT FOR A LOCKSMITH AND I COULD SMELL FUEL COMING FROM THE VEHICLE MAINLY ON THE SIDE WHERE THE GAS TANK IS LOCATED. ONCE I SAT INSIDE THE VEHICLE I COULD SMELL GAS INSIDE. I LOOKED UNDERNEATH THE VEHICLE ON THE GAS TANK SIDE AND I NOTICED A FUEL LEAK ON THE TANK UNDERNEATH. I HAD IT CHECKED AND WAS TOLD THAT IT HAS TO DO WITH WITH THE FLANGE. I READ THAT THERE IS A RECALL BUT WHEN I PUT IN MY VIN- IT STATES NO REPAIRS OR RECALLS. THIS SHOULD BE COVERED.
Mileage: 95,000
CAR SHUT OFF WHILE IN MOTION MAKINGA LEFT HAND TURN IN RUSH HOUR TRAFFIC STARTED POURING FUEL FROM BOTTOM OF THE VEHICLE. THEN BEGAN MAKING A CLICKING SOUND. PETROL WAS RAINING FROM THE BOTTOM OF THE CAR.
Mileage: 90,009
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ALPINE JAGUAR SALES DEPARTMENT (6606 N ANDREWS AVE, FORT LAUDERDALE, FL 33309) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.
Mileage: 78,600
VEHICLE SUBJECT TO APPARENT FUEL STARVATION. ENGINE CUTS OUT AND CANNOT BE RESTARTED. SOMETIMES WHEN STATIONARY AND SOMETIMES WHEN MOVING. AFTER A PERIOD OF TIME IT SPONTANEOUSLY RESTARTS, TYPICALLY NEXT DAY. AAA TOWED AND REPLACED THE FUEL PUMP WITH OEM PART, BUT IT DOES NOT HELP. I CAN PROVIDE RECEIPT IF NEEDED. APPEARS TO BE VERY SIMILAR SYMPTOMS TO THE 2010 AND 2013 JAGUAR XF RECALLS, BUT JAGUAR INDICATES THAT MY VIN IS NOT COVERED AND I SHOULD CONTACT THE DEALER AT MY OWN EXPENSE. PERSISTENT PROBLEM...DANGEROUS AND NOT FAIR! THIS HAPPENED 4 TIMES SO FAR, MOST RECENTLY YESTERDAY. CAR HAS APX. 56K MILES ON IT.
Mileage: 55,000
MY CAR HAS A GAS LEAK FROM THE TOP SEAL. I SAW WHERE THERE IS A RECALL IN THIS BUT MANUFACTURING COMPANY KEEPS REELING ME IT'S NOT MY VIN THAT THE RECALL IS AFFECTED.
VEHICLE DIED WHILE DRIVING AND WILL NOT TURN OVER. THIS HAPPENED A FEW TIMES BEFORE. MY MECHANIC TELLS ME THAT IT IS THE FUEL PUMP AND THAT THEY WERE ABLE TO START THE CAR BY BANGING UNDER THE CAR NEAR THE FUEL PUMP LOCATION. JAGUAR HAS A RECALL ON THE FUEL PUMP RELAY FOR MY CAR YEAR AND ENGINE, BUT THE JAGUAR NATIONAL HEADQUARTERS SAYS THAT IT DOESN'T APPLY TO MY VEHICLE. SEEMS LIKE A SIMILAR PROBLEM THAT SHOULD BE COVERED BY THEM.
Mileage: 55,000
I HAVE A LIVE THAT COMES ON THAT SAYS RESTRICTED PERFORMANCES AND IT'S SO DANGEROUS I WAS DRIVING ON THE INTERSTATE AND SOON AS THAT LIGHT RESTRICTED PERFORMANCE THE CAR LOST OF POWER... IT DON'T DO ANY EVERY TIME I PUSHED OF THE GAS THE CAR SLOWED DOWN. THE CAR ONLY HAVE 70,000 MILES ON IT. IS THIS NOT A RECALL ON THAT?
Mileage: 70,000
HI FUMES OF GASOLINE ODOR INSIDE THE CAR. AFTER I FOUND OUT THERE HAS BEEN A RECALL FOR FUEL LEAK FOR 2010-2012 MODEL I CONTACTED JAGUAR AND THEY ISSUED A CASE NUMBER ALSO THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL BUT THEY RECOMMENDED TO TAKE IT TO A JAG DEALER TO ASSESS THE REPAIR. JAGUAR LATER DENIED ANY FURTHER HELP WITH REPAIR FACILITATION ALTHOUGH I EXPRESSED MY CONCERNS ABOUT THE SAFETY PROBLEM BEING THE SAME AS THE VINS THEY RECALLED!
Mileage: 82,000
MY CAR IS LEAKING GAS AND I WAS TOLD BY JAGUAR THAT IT'S NOT INCLUDED IN THE RECALL ON FUEL LEAKAGE FOR THAT MODEL. HOWEVER NHTSA SAYS THERE IS A RECALL. I CAN SMELL GAS WHILE DRIVING IT AN IT LEAKS OUTS ONCE I STOP. I AM NOT DRIVING IT AGAIN.
Mileage: 108,000
THE IN-TANK ELECTRIC FUEL PUMP MAY NOT BE CORRECTLY ACTIVATED AS THE FUEL PUMP RELAY IS NOT ENERGIZED FOLLOWING A VEHICLE STARTUP CYCLE.AN INADEQUATE SUPPLY OF FUEL TO THE ENGINE COULD RESULT. FUEL STARVATION TO THE ENGINE LEADS TO ENGINE STUMBLE FOLLOWED BY ENGINE CUTOUT WITH MINIMAL WARNING AND COULD POTENTIALLY CAUSE A CRASH, I WAS IN MOTION DOING 65 MPH ON A FREEWAY AND THE CAR STOP WITH NO WARNING . I HAD TO TOW IT TO MY HOUSE. A WEEK LATER THE CAR STARTED AGAIN BUT THE MECHANIC ADVISE ME TO REPLACE THE FUEL PUMP BASED ON THE RECALL.
Mileage: 69,000
MY CAR HAS A STRONG GAS SMELL INSIDE AND OUT IT IS LEAKING FUEL UNDERNEATH THE CAR WHEN YOU LIFT THE BACKSEAT UP THE FUEL IS SHOOTING OUT, I TOOK THE VEHICLE TO JAGUAR AND THEY SAID THERE IS A CRACK IN THE FUEL PUMP FLANGE. I CALLED JAGUAR CORPORATE OFFICE AND THEY STATED THAT THERE WAS A RECALL ON THAT PART BUT MY CAR WAS NEVER SERVICED FOR IT. I AM NOT THE ORIGINAL OWNER I HAVE HAD THIS CAR SINCE FEBRUARY 2016.
Mileage: 104,000
HAD A 100 MILES LEFT IN TANK GOT GAS FILLED IT UP LEFT GAS STATION GOT ON FREEWAY DOING 70MPH CAR STALLED NO WARNING NO NOTHING ALMOST CAUSED MAJOR WRECK. HAD TO TOW CAR HOME DIDN'T START UNTIL NEXT DAY GOT CODE P0627 MEANING A BAD FUEL PUMP RELAY WHICH IS ALREADY A RECALL ON THE SAME YEAR AND ENGINE 5.0 V8 XF BUT NOT ON MY XFR 5.0 NEEDS TO BE RECALLED AND PAID FOR.
Mileage: 68,000
ON JULY 20, 2017, AT APPROXIMATELY 6:30 AM, I WAS DRIVING MY 2011 JAGUAR XF IN THE FAR RIGHT LANE ENROUTE TO THE PHILADELPHIA INTERNATIONAL AIRPORT FOR A FLIGHT TO ATTEND MY YOUNGEST SISTER'S FUNERAL. I WAS TRAUMATIZED BY THE SUDDEN MASSIVE FIREBALL AND CAR FIRE, AND THE POSSIBILITY OF MISSING MY EARLY MORNING FLIGHT. THE FIRE STARTED WHILE I DROVE DOWN I-95 SOUTH IN PHILADELPHIA, PA. IT WAS A MOTORIST THAT POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. I COULD NOT DETERMINE WHAT THE PROBLEM WAS BUT I KNEW THE PERFORMANCE OF MY VEHICLE WAS VERY POOR. ANOTHER INDICATOR OF SOMETHING BEING TERRIBLY WRONG IS THAT I COULD SEE BLUE SMOKE COMING FROM THE HOOD OF MY CAR. I EXITED THE FREEWAY IMMEDIATELY AND STOPPED THE CAR ON ENTERPRISE AVENUE. AFTER RAISING THE HOOD, SUDDENLY AND WITHOUT NOTICE, I COULD SMELL AND SEE GASOLINE LEAKING FROM THE LEFT SIDE OF MY ENGINE. IT DID NOT TAKE LONG FOR THE VEHICLE TO BECOME ENGULFED IN FIREBALL FLAMES FROM GASOLINE LEAKS. I DID NOTHING TO CAUSE THIS VEHICLE FIRE. AT ALL TIMES, I MAINTAINED PROPER SPEED LIMITS AND I ALWAYS CONTINUED PROPER MAINTENANCE RECORDS ON MY VEHICLE.
Mileage: 75,000
WHILE DRIVING DOWN I-95 SOUTH, A MOTORIST POINTED TO ME AND AT MY VEHICLE THAT A PROBLEM HAD OCCURRED. MY 2011 XF JAGUAR LEAKED FUEL. I PULLED OFF THE FREEWAY AND STOPPED THE CAR. AFTER RAISING THE HOOD, I COULD SEE GASOLINE LEAKING FROM THE ENGINE. THE VEHICLE TOTALLY BURNED UP AFTER HAVING A FUEL FIRE RESULTING FROM GASOLINE LEAKS. NOTHING I COULD HAVE DONE TO CAUSE THIS VEHICLE FIRE.
Mileage: 88,500
WHEN I ATTEMPTED TO START THE VEHICLE THE LOW-PRESSURE FUEL LINE RUPTURED SPILLING APPROXIMATELY 2-5 GALLONS OF GAS UNDER THE VEHICLE - CREATING A MASSIVE SAFETY AND HAZARD ISSUE IN THE SHOPPING CENTER PARKING LOT. IF I WAS ACTUALLY DRIVING THE CAR WHEN THE HOSE RUPTURED GAS WOULD HAVE SPILLED OVER THE ENTIRE HOT ENGINE RESULTING IN FIRE OR POSSIBLE DEATH.
Mileage: 27,225
TL* THE CONTACT OWNS A 2011 JAGUAR XF. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V332000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Mileage: 55,000
TL* THE CONTACT OWNS A 2011 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE MUFFLER PIPE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNSURE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Mileage: 42,000
THE ORIGINAL FUEL PUMP ON THE CAR FAILED ON 3/16/16 RESULTING IN ENGINE SHUTDOWN AND SUBSEQUENT LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. A NEW FUEL PUMP WITH JAGUAR PART NUMBER C2D25079 WAS INSTALLED BY JAGUAR LAND ROVER CARLSBAD, CA. THIS REPLACEMENT FUEL PUMP ALSO FAILED ON 8/19/16 RESULTING IN LOSS OF VEHICLE CONTROL WHILE DRIVING ON A CITY STREET. ANOTHER FUEL PUMP WITH THE SAME PART NUMBER WAS INSTALLED ON 8/24/16 BY THE SAME DEALER. WE ARE CONCERNED THAT WE MAY HAVE ANOTHER FAILURE WHILE DRIVING WHICH RESULTS IN THE ENGINE SHUTTING DOWN WITH SUBSEQUENT LOSS OF BRAKING, TURNING, ETC. REPAIR WORK WAS PERFORMED BY JAGUAR LAND ROVER CARLSBAD, 5660 PASEO DEL NORTE, CARLSBAD, CA 92008, PHONE 760-404-5600.
Mileage: 57,042