This Problem Across All Years
MY 2000 XJ8 JAGUAR, WITH APPROXIMATELY 36K MILES, BEGAN RUNNING VERY BADLY AND SURGING UNEXPECTEDLY. THE CAR BECAME VERY DANGEROUS TO DRIVE AND I NARROWLY AVOIDED HAVING, WHAT COULD HAVE BEEN SEVERE ACCIDENTS, ON MORE THAN ONE OCCASION. THE CAR WAS TAKEN TO TWO JAGUAR DEALERS, WHO COULD NOT IDENTIFY THE PROBLEM. ONE KEPT SAYING THE CAR NEEDED A NEW THROTTLE BODY. AFTER THE CAR HAD ITS THIRD THROTTLE BODY, AT MY EXPENSE...AND AFTER GETTING THE NEW JERSEY JAGUAR REPRESENTATIVE INVOLVED, THE DEALERSHIP DECIDED THE PROBLEM PROBABLY WAS NOT THE THROTTLE BODY. THE CAR HAS BEEN TO THREE OTHER MECHANICS, ONE OF THOSE HAS HAD IT THREE TIMES. NONE COULD IDENTIFY THE SOURCE OF THE PROBLEM, ALTHOUGH ALL AGREED THE VEHICLE COULD NOT BE DRIVEN SAFELY. THE LAST MECHANIC, WHO HAS HAD THE CAR SINCE NOVEMBER, WAS WORKING ON THE CAR WHEN IT DROPPED A VALVE. TURNS OUT THE TIMING CHAIN HAD APPARENTLY JUMPED TWO TEETH DUE TO WEAR IN THE PLASTIC GUIDES. I HAVE SINCE DISCOVERED THE JAGUAR FORUMS INDICATE THIS IS A PERSISTENT PROBLEM WITH THIS MODEL AND IS WELL KNOW TO JAGUAR. JAGUAR HAS EVEN RECOMMENDED UPGRADING TO THE METAL REPLACEMENT GUIDES, AT THE OWNER'S EXPENSE, HOWEVER, THE OWNER'S WERE NEVER NOTIFIED. I AM FACING A VERY EXPENSE REPAIR FOR A KNOWN DEFICIENCY IN THE DESIGN OF THIS ENGINE. FOR SOME REASON, A RECALL HAS NEVER BEEN ISSUED. I FEEL JAGUAR HAS THE MAJORITY OF RESPONSIBILITY FOR THIS REPAIR. I, AND OTHERS, COULD HAVE EASILY BEEN KILLED OR SERIOUSLY INJURED, DUE TO THIS KNOWN PROBLEM. DUE TO THIS PROBLEM I WAS ONLY ABLE TO DRIVE MY CAR 50 MILES THE PAST FOUR YEARS. IT HAS SPENT THE REMAINDER OF THE TIME AT VARIOUS MECHANICS...INCLUDING JAGUAR DEALERSHIPS. I WOULD LIKE TO SEE SOME COP-ABILITY ON THE PART OF JAGUAR. *TR
MY 2000 XJ8 JAGUAR, WITH APPROXIMATELY 36K MILES, BEGAN RUNNING VERY BADLY AND SURGING UNEXPECTEDLY. THE CAR BECAME VERY DANGEROUS TO DRIVE AND I NARROWLY AVOIDED HAVING, WHAT COULD HAVE BEEN SEVERE ACCIDENTS, ON MORE THAN ONE OCCASION. THE CAR WAS TAKEN TO TWO JAGUAR DEALERS, WHO COULD NOT IDENTIFY THE PROBLEM. ONE KEPT SAYING THE CAR NEEDED A NEW THROTTLE BODY. AFTER THE CAR HAD ITS THIRD THROTTLE BODY, AT MY EXPENSE...AND AFTER GETTING THE NEW JERSEY JAGUAR REPRESENTATIVE INVOLVED, THE DEALERSHIP DECIDED THE PROBLEM PROBABLY WAS NOT THE THROTTLE BODY. THE CAR HAS BEEN TO THREE OTHER MECHANICS, ONE OF THOSE HAS HAD IT THREE TIMES. NONE COULD IDENTIFY THE SOURCE OF THE PROBLEM, ALTHOUGH ALL AGREED THE VEHICLE COULD NOT BE DRIVEN SAFELY. THE LAST MECHANIC, WHO HAS HAD THE CAR SINCE NOVEMBER, WAS WORKING ON THE CAR WHEN IT DROPPED A VALVE. TURNS OUT THE TIMING CHAIN HAD APPARENTLY JUMPED TWO TEETH DUE TO WEAR IN THE PLASTIC GUIDES. I HAVE SINCE DISCOVERED THE JAGUAR FORUMS INDICATE THIS IS A PERSISTENT PROBLEM WITH THIS MODEL AND IS WELL KNOW TO JAGUAR. JAGUAR HAS EVEN RECOMMENDED UPGRADING TO THE METAL REPLACEMENT GUIDES, AT THE OWNER'S EXPENSE, HOWEVER, THE OWNER'S WERE NEVER NOTIFIED. I AM FACING A VERY EXPENSE REPAIR FOR A KNOWN DEFICIENCY IN THE DESIGN OF THIS ENGINE. FOR SOME REASON, A RECALL HAS NEVER BEEN ISSUED. I FEEL JAGUAR HAS THE MAJORITY OF RESPONSIBILITY FOR THIS REPAIR. I, AND OTHERS, COULD HAVE EASILY BEEN KILLED OR SERIOUSLY INJURED, DUE TO THIS KNOWN PROBLEM. DUE TO THIS PROBLEM I WAS ONLY ABLE TO DRIVE MY CAR 50 MILES THE PAST FOUR YEARS. IT HAS SPENT THE REMAINDER OF THE TIME AT VARIOUS MECHANICS...INCLUDING JAGUAR DEALERSHIPS. I WOULD LIKE TO SEE SOME COP-ABILITY ON THE PART OF JAGUAR. *TR
CAR PURCHASED IN JAN 2003 PROBLEM FIRST OCCURRED IN AUG 2004 WHILE DRIVING MY NORMAL ROUTE TO WORK. CALLED DEALER AND EXPLAINED THAT A WARNING LIGHT CAME ON "ENGINE COOLANT LOW" . ASKED THEM TO ADVISE ME ON WHAT TO DO. THEY SAID TO BRING IN ASAP. I TOOK CAR IN THE FOLLOWING DAY AND THEY SAID THEY 'TOPPED" IT OFF MEANING THEY ADDED FLUIDS AND THAT WAS ALL I NEEDED. THE PROBLEM WAS FIXED. OVER THE COURSE OF THE NEXT 3 YEARS I TOOK MY CAR INTO DEALERSHIP APPROX EVERY 3 MOS FOR A PROBLEM THAT BY THIS TIME THE DEALER SAID IT COULD NOT BE FIXED HOWEVER THAT THERE WAS NO REASON FOR CONCERN AS IT WAS JUST A SENSOR . I STILL OWN THE VEHICLE AND THE LIGHT IS STILL COMING ON. *TR
CAR PURCHASED IN JAN 2003 PROBLEM FIRST OCCURRED IN AUG 2004 WHILE DRIVING MY NORMAL ROUTE TO WORK. CALLED DEALER AND EXPLAINED THAT A WARNING LIGHT CAME ON "ENGINE COOLANT LOW" . ASKED THEM TO ADVISE ME ON WHAT TO DO. THEY SAID TO BRING IN ASAP. I TOOK CAR IN THE FOLLOWING DAY AND THEY SAID THEY 'TOPPED" IT OFF MEANING THEY ADDED FLUIDS AND THAT WAS ALL I NEEDED. THE PROBLEM WAS FIXED. OVER THE COURSE OF THE NEXT 3 YEARS I TOOK MY CAR INTO DEALERSHIP APPROX EVERY 3 MOS FOR A PROBLEM THAT BY THIS TIME THE DEALER SAID IT COULD NOT BE FIXED HOWEVER THAT THERE WAS NO REASON FOR CONCERN AS IT WAS JUST A SENSOR . I STILL OWN THE VEHICLE AND THE LIGHT IS STILL COMING ON. *TR
VEHICLE GETS TO OPERATING TEMPERATURE AND THE CHECK ENGINE LIGHT COMES ON. THEN IT GOES INTO RESTRICTED PERFORMANCE MODE. THIS PROHIBITS THE VEHICLE FROM EXCEEDING 3000 RPM. ON ACCELERATION THE CAR HESITATES AND BUCKS. ON OCCASION AT START UP THE ENGINE RPMS ARE UNCONTROLLED-GOING FROM 200 TO 3500. THE CAR WILL NOT ACCELERATE SAFELY IN THIS MODE. CAR HAS BEEN TO THE DEALER, AN INDEPENDENT MECHANIC AND THEY HAVE CONFERENCE WITH JAGUAR IN THE UK WITH NO SUCCESS. *JB
VEHICLE GETS TO OPERATING TEMPERATURE AND THE CHECK ENGINE LIGHT COMES ON. THEN IT GOES INTO RESTRICTED PERFORMANCE MODE. THIS PROHIBITS THE VEHICLE FROM EXCEEDING 3000 RPM. ON ACCELERATION THE CAR HESITATES AND BUCKS. ON OCCASION AT START UP THE ENGINE RPMS ARE UNCONTROLLED-GOING FROM 200 TO 3500. THE CAR WILL NOT ACCELERATE SAFELY IN THIS MODE. CAR HAS BEEN TO THE DEALER, AN INDEPENDENT MECHANIC AND THEY HAVE CONFERENCE WITH JAGUAR IN THE UK WITH NO SUCCESS. *JB
2000 JAGUAR XJR X308, 47,500 MILES, TIMING CHAIN TENSIONER FAILURE. VERY WELL DOCUMENTED, KNOWN MECHANICAL FAILURE WITH THE CAR THAT JAGUAR REFUSES TO PAY FOR. THIS PROBLEM IS CLEARLY A DEFECT IN THE PRODUCT AND SHOULD HAVE BEEN RECALLED/REPLACE UNDER WARRANTY. *NM
2000 JAGUAR XJR X308, 47,500 MILES, TIMING CHAIN TENSIONER FAILURE. VERY WELL DOCUMENTED, KNOWN MECHANICAL FAILURE WITH THE CAR THAT JAGUAR REFUSES TO PAY FOR. THIS PROBLEM IS CLEARLY A DEFECT IN THE PRODUCT AND SHOULD HAVE BEEN RECALLED/REPLACE UNDER WARRANTY. *NM
WHILE DRIVING, INTERMITTENTLY THE ENGINE LIGHT WOULD ILLUMINATE. PLEASE PROVIDE MORE INFORMATION. *JB
WHILE DRIVING, INTERMITTENTLY THE ENGINE LIGHT WOULD ILLUMINATE. PLEASE PROVIDE MORE INFORMATION. *JB
VEHICLE'S FAIL SAFE ENGINE MODE LIGHT KEEPS COMING ON. THIS RESULTED IN THE VEHICLE LOSING POWER. THE OWNERS MANUAL INDICATED NOT TO DRIVE THE VEHICLE WHEN THIS LIGHT CAME ON. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES BUT CANNOT FIX THE PROBLEM. *NLM
VEHICLE'S FAIL SAFE ENGINE MODE LIGHT KEEPS COMING ON. THIS RESULTED IN THE VEHICLE LOSING POWER. THE OWNERS MANUAL INDICATED NOT TO DRIVE THE VEHICLE WHEN THIS LIGHT CAME ON. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES BUT CANNOT FIX THE PROBLEM. *NLM