Common Problem Categories
Complaints by Model Year
All Model Years
| Year | Complaints | Recalls | Rating |
|---|---|---|---|
| 2023 | 6 | 0 | |
| 2022 | 112 | 2 | |
| 2021 | 322 | 3 | |
| 2020 | 594 | 2 | |
| 2019 | 4,310 | 10 | |
| 2018 | 1,870 | 7 | |
| 2017 | 3,692 | 6 | |
| 2016 | 3,978 | 9 | |
| 2015 | 5,236 | 11 | |
| 2014 | 7,834 | 13 | |
| 2006 | 36 | 0 | |
| 2001 | 658 | 0 | |
| 2000 | 1,016 | 0 | |
| 1999 | 1,032 | 0 | |
| 1998 | 1,106 | 0 | |
| 1997 | 992 | 0 | |
| 1996 | 1,168 | 1 | |
| 1995 | 1,464 | 1 | |
| 1994 | 1,236 | 1 | |
| 1993 | 1,142 | 0 | |
| 1992 | 350 | 0 | |
| 1991 | 594 | 0 | |
| 1990 | 736 | 0 | |
| 1989 | 574 | 0 | |
| 1988 | 236 | 0 | |
| 1987 | 144 | 0 | |
| 1986 | 52 | 0 | |
| 1985 | 48 | 0 | |
| 1984 | 16 | 0 | |
| 1981 | 2 | 0 | |
| 1980 | 2 | 0 | |
| 1978 | 2 | 0 | |
| 1973 | 2 | 0 |
Jeep Cherokee Years to Avoid
The 2014 Cherokee KL is the worst model year, introducing the troublesome ZF 9-speed automatic transmission that suffered from harsh shifting, hesitation, and premature failure. The 2015-2017 models continued transmission issues despite multiple software updates attempting to fix the problems. The 2019 Cherokee added a new 2.0L turbo engine that brought oil consumption complaints alongside the persistent 9-speed issues. The 2000-2001 XJ models, while generally reliable, saw increased head gasket failures in the 4.0L engine during its final years. Avoid any 2014-2018 Cherokee with high mileage unless the transmission has been replaced.
Best Jeep Cherokee Years
The 1978-1983 SJ Cherokees established the nameplate with rugged durability. The 1996-1999 XJ Cherokees are the sweet spot, combining the refined 4.0L engine with improved interiors and the XJ's legendary reliability. The 2020-2022 KL models show improvement as Jeep finally sorted out the 9-speed transmission calibration.