2014 JEEP CHEROKEE Electrical System Problems

443 complaints about Electrical System

443
Complaints
6
Crashes
9
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (443)

Nov 6, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The service transmission and check engine warning lights were illuminated. In addition, the contact stated that while driving at various speeds, the vehicle lost automotive power but was able to be restarted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the hydraulic pressure sensor needed to be replaced. The contact stated that the hydraulic pressure sensor was replaced by an independent mechanic; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

Oct 13, 2025

Last year in 2024 our vehicle started having significant issues with the transmission. We took it to a dealership and through our warranty that we purchased, we were told that the transmission control module had lost its programming but no one understood why. It wasn't covered under our warranty and we paid full price out of pocket for that. Less than a year later we are back with the same issues again where it's not holding on to its programming. It locks itself into neutral when we are driving, it will have surges of power with the battery, and no longer has any emergency braking system. We cannot put the emergency brake on in fact. We lost all of our 4x4 variations such as snow sport and four wheel drive low. Full drive is no longer able to be engaged at all with the transmission. It will not shift in or out of 5th gear which means every time we push on the gas that means it's going to be starting out in 5th gear which is obviously a strain on the transmission. Due to that it has no towing power whatsoever right now. It has shut off completely in the middle of us driving bfore. These issues are causing it to slowly lose it's communication with all of the other modules in the vehicle and the engine itself is no longer communicating with the transmission which makes driving the vehicle almost impossible.

Oct 12, 2025

Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when i shift gears

Sep 3, 2025

Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued by Mopar and is unavailable nationwide. Used BCMs are VIN-locked, leaving no authorized repair path. Vehicle is also subject to NHTSA Recall 23V338000 (power liftgate module electrical short / parasitic drain). My vehicle showed repeated low-voltage events consistent with this defect, which likely corrupted the BCM and immobilizer system. Dealer confirmed recall parts are still backordered. As a result, a 2014 Jeep Cherokee with only ~32,000 miles has been rendered permanently inoperable due to discontinued safety-critical electronics. The defect creates a substantial safety risk because electrical shorts can occur while parked or driving, and owners are left without remedy.

Aug 31, 2025

Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

Aug 26, 2025

While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

Aug 14, 2025

Vehicle would shut completely off when stopped at a red light. Shifter would not move. I was put a risk on a busy street, stuck at a red light and could not move to a safer location. The second time there were three children in the car when the car shuts off at a red light. The problem has been confirmed by dealer and has been inspected. Check engine light was on, however nothing was showed for about the shifter. Dealer mentioned PRNDL and harness. I see that there were previous recalls with the Jeep Cherokee but the car is still showing symptoms of them. It’s is not safe for me to drive and I have been without a car for almost 3 months.

Aug 9, 2025

Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been Jim Browne dealer since we have had this jeep for a year .Jeep jerks when braking and does not brake it goes faster.when pressing gas to drive jeep goes slower.jeep dash of connect is blue screen and when reversing rear camera appears and does Not disappear not even when in drive or park must turn off jeep for camera to turnoff

Jun 29, 2025

Failed Power Transfer Unit. Unable to shift to 4WD because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

Jun 9, 2025

Odometer Fraud. The contact purchased a 2014 Jeep Cherokee. The contact stated that upon checking the Carfax History report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,079 and upon checking the Carfax History report check, it was discovered that the mileage was 280,000.

Mileage: 280,000

Jun 9, 2025

Car bought new on 2014. On 2018 car started to show engine light to illuminate on and off. Jeep technician comply with recalls, and did not change transmission despite DTC U0402 was there all the time, and car was under warranty. Now, Delaware Motor Vehicle does not want to renew my tag because DTC U0402 is related to increase of emissions. Cost of changing transmission is $11,000. Jeep office does not want to authorize the change of transmission despite the problem started when the car was 4 years old. Not fair at all. I am worry to have accidents because of this DTC.

May 30, 2025

Service Shifter Light was not on when i bought the car, shifter was replaced due to a recall, light came on with the new part, dealership won’t replace

May 6, 2025

The electronic parking brake locked up at an intersection - only way I could get it going again was disconnect and reconnect the battery. Took to dealer and was diagnosed as the parking brake module. Dealer wanted $1900 to repair but the part was on back order for an unknown time. Removed all fuses linked to parking brake and was told to drive it - only has front wheel drive as computer thinks parking brake is on - jeep has told us that water leaks into to them and shorts them out. Not impressed as times are tough and not getting any help from Jeep. Why is there not a recall as this seems like a infection with this model?

May 3, 2025

Unknown: Headlights will dim/flicker making it harder to see at night and digital display on dashboard will go completely off causing driver to not be able to see current speed, fuel gauge, etc.

Mar 23, 2025

Water intrusion into electronic parking brake module caused a failure which caused the parking brake to set which would not allow the vehicle to move and parking brake could not be released. This vehicle has already been to the dealer for a safety recall for the power lift gate module located in the SAME area as the parking brake module and for the same reason water intrusion which could cause potential fires. Dealer would not warranty the parking brake module as if this is the same problem as the power lift gate module located right next to each other. There are numerous threads on the internet from other Cherokee owners with the same issue.

Mar 20, 2025 Fire

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as i was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.

Mar 10, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was shifted into drive(D), and the parking brake failed to release. The contact had taken the vehicle to a dealer where it was diagnosed that water had entered the lift gate and had caused a short circuit of the parking brake module. The contact was advised by the dealer that the failure was possibly related to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was repaired; however, the failure reoccurred. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

Mileage: 85,000

Mar 9, 2025

This is a 2014 Jeep Cherokee, this model DOES have a recall for water leaking in through the truck. That causes the electronic parking break module to short out and lock the parking brake in as engaged. My jeeps vin however is not a part of the recall for some reason, this part was replaced on 4/16/22. Today 3/9/2023 the parking brake engaged and was locked on when we put the car in park. The spare tire compartment is FULL of water, everything in the trunk was wet. And the piece from the service advisor that was replace in 2022 has water in it, and it is corroded.

Feb 26, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle lost power and decelerated. While attempting to accelerate, the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the traction control warning light was illuminated. The contact coasted to the side of the roadway and restarted the vehicle and continued driving. The vehicle was taken to a certified mechanic who failed to diagnose the vehicle; however, the transmission was flushed but the failure persisted. The vehicle was taken to a certified transmission shop. The mechanic informed the contact of the Customer Satisfaction Program: W84; NHTSA ID Number: 10221656 (Power Train, Electrical System) and U90 (Emissions, Power Train); and referred the contact to the dealer for assistance. The vehicle was taken to the dealer and repaired; however, the failure persisted. The dealer was contacted and informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact of the failure and opened a case. The failure mileage was 45,815.

Mileage: 45,815

Feb 25, 2025

Parking brake engaged while reversing out of driveway. "Service Parking Brake" message on dash and Parking brake lights on dash. Parking brake flashing amber LED lights. Parking brake not working. This is for a 2015 Jeep Cherokee, an investigation was opened and closed. Unsure of the outcome. Concerned though as I had a water leakage into the lift gate power module causing a small fire. That was repaired/replaced with recall in 2024. Now the same issue is happening with my power breaks. I feel like this should be covered under recall.

Jan 23, 2025

There is a water intrusion on the vehicle that causes water to find its way to the electronic parking/emergency brake Module and causing it to corrode. I have taken the vehicle to the dealership and they have confirmed this. The safety of myself or other motorists on the road may be at risk if the vehicle gets a reading from the corroded module and sets the parking brake while the vehicle is in motion. I had a service parking brake light appear but the code reads as the parking brake switch needs to be replaced replaced the switch at the front and that did not remedy the issue.

Jan 22, 2025

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 20 MPH, the emergency brake would engage on it's own. The vehicle emitted an unknown smell inside the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the frame was cracked. Water was seeping inside the vehicle. Water accumulated underneath the vehicle by the spare tire and burnt out the module that controls the emergency brake. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was approximately 47,000.

Mileage: 47,000

Jan 16, 2025

When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought .

Dec 28, 2024

Bought a 2014 Jeep Cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. I took it to a dealership to get two recalls fixed on it that I found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. I was getting a lug nut replaced on my tire at a dealership. I was about to leave with my vehicle and it wouldn’t get out of the parking brake. Then the Service parking brake light comes on the far. I have to get them to look at it again and they find water damage to the Parking Brake Module due to a leak from somewhere. Having to wait on estimates on what it will cost to fix it. Looked into this issue and find out that others have dealt with this as well. With water leakage in the back trunk space and into the Parking Brake Module!! Definitely needs to be a recall on this type of major road safety hazard. Luckily I wasn’t driving when this happened or it could’ve caused a wreck. There is a class action lawsuit I was reading about again Jeep for 2014-2020 models due to water damage to parking brake module and I believe there needs to be a recall on this defect from factory.

Dec 27, 2024

Water in electronic parking brake module by spare tire corroded wiring causing parking brake to engage needing to replace the entire module and wiring. The issue appears to be that water may be leaking into the electronic parking brake module, causing damage and corrosion.

Nov 18, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated while coming to a stop, the vehicle stalled with no warning light illuminated. The contact also noticed that the electronic brake pedal became inoperable and would not engage. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the PTU (power transfer unit) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

Mileage: 160,000

Oct 1, 2024

This morning, on the way to work, the electric parking brake module of my 2014 Jeep Cherokee Trailhawk activated when the vehicle was in motion, making it impossible to accelerate or reverse. If I had been driving on the highway or interstate, this could have been fatal. The tech who towed my car said this is a known issue, and his sister even traded in her Cherokee because of this issue. There has recently been rain in the area, and it is a known issue among 2014-2020 Jeep Cherokee owners that the emergency parking brake module corrodes due to rainfall. The tech confirmed that my electric parking module is corroded. This issue has been confirmed by the repair center, which is charging $1,300 for a repair. I have reached out to Mopar, the manufacturer, to complain. This is a widespread, known-issue among Jeep owners, and there's currently a class action lawsuit against Jeep regarding this issue. There were no warning signs before the parking break activated. This needs to be a Jeep Cherokee recall.

Sep 24, 2024 Fire

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was filed. The contact stated that the front end of the vehicle was significantly burned. No police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 118,000.

Mileage: 118,000

Aug 16, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system screen display and the instrument cluster had turned black. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. Parts distribution disconnect.

Mileage: 86,000

Aug 16, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system screen display and the instrument cluster had turned black. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. Parts distribution disconnect.

Mileage: 86,000

Aug 10, 2024

Vehicle parking brake automatically engages when vehicle placed in park and will not disengage. Brake lights are displayed as well as service parking brake message. Cruise control is also affected. Took vehicle to dealer and was told it was the brake switch. Ordered new brake switch and installed with no change. After reading service bulletin NUMBER: 08-060-16 titled “Electronic Parking Brake Module Connector Water Intrusion” I inspected the EPB module and found it to be corroded and partially full of water. Vehicle is not under warranty and this appears to be a very common and expensive problem that owners should not be responsible for. There is also potential of fire and of emergency brake engaging while driving that makes it extremely dangerous.

Jul 11, 2024

I was driving down the road when all of a sudden my car was in neutral and I was unable to get the car moving. Called AAA they towed me to In a state Transmission because the transmission light came on. Interstate Transmission said there was nothing wrong with the transmission. It’s a computer problem. Soooo we going to fix this anytime soon?

May 30, 2024

Bought 2014 Latitude Apr 5, 2023 Trouble starts with acceleration moving 40 mph suddenly I'm not going anywhere, car is in nuetral but gear shift is still in drive but engine is. Car message says put vehicle in park restart and choose desired action. I'm in the middle of traffic that's moving 40 to 60 mph. This has been ongoing for over a year. I have not had my Jeep for over 340 days since 2023 as it remains in shop.

May 24, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated while leaving the grocery store and attempting to close the liftgate, the liftgate failed to lock as intended. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the failure persisted. The local dealer was contacted; however, no assistance was provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

Mileage: 74,000

May 24, 2024

The emergency control module and wire harness got corroded from water. The brakes engaged and had to be towed to the dealership. Was informed at that time about the parts being corroded and needed to be replaced.

Apr 30, 2024

See attached document for complaint

Apr 1, 2024

I start my car up and try to drive off and it would say shift gear into something then won’t let me leave the car is jerking hard or hesitation I get up to a certain speed it would just shut off or if I stop at a stop light it will shut off the engine but still have the acc on

Mar 20, 2024

My vehicle dashboard gave me a "service park brake" message. The emergency brake would automatically engage if attempting to shift the car into park. The emergency brake could not be disengaged. The vehicle was towed to a Jeep dealership. The dealership has determined that the "park brake module connector" and surrounding wires have corroded due to water intrusion. They told me the car is considered unsafe as if it were to be driven the e-brake could engage at any moment. They also determined there is water leaking into that area of the car i.e. the rear left cargo area where the brake module sits. My online research has determined this is a common issue, and Jeep has not had a recall or notices about it. The water leaking could come from the sun/moon roof or the wheel well. Please visit this link and others like it to see that many people are having this issue with no long-term solution per the manufacturer. Some people have reported multiple failures of the park brake module on the same vehicle with the repair costing $1k+ each time. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 18, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the vehicle failed to start, and the alternator was replaced. The failure mileage was 2. Parts distribution disconnect.

Mileage: 2

Feb 29, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated that the power liftgate was not engaged. The power liftgate warning light was illuminated. The instrument panel and interior lights remained illuminated and drained the battery. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. Parts distribution disconnect.

Feb 27, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 23, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 23, 2024

1) PARKING BRAKE MODULE - Water Intrusion has caused the parking brake to malfunction, turning itself on and sometimes getting stuck in the on postion. I paid $700 to have it replaced and it went bad again with the same error code...Water Intrusion. Dealer wants to charge me to fix it again eventhough there is a Service Bulletin #08-060-16 out for this issue. 2) Power Liftgate Module - Still waiting on a fix for this from FCA. Last update was 5/23. Now my liftgate is malfunctioning. When I press any of the four ways to open the liftgate it will only go up halfway. I have to push it up the rest of the way. Then when I press it to close it will not close on its own. I have to manually close it. I called 2 dearlerships and they have no solution. One said they couldn't even look at it for 2 weeks. The other said 3 months! This is totally unacceptable!

Feb 22, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 20, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a complaint was filed. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 16, 2024

FCA recall #49A (NHTSA recall 23V338000) was issued 9 months ago that warned that my 2014 Jeep Cherokee may spontaneously burst into flames at any time posing a threat to passengers or any structure containing the car, i.e., my garage/house! I repeat: 9 months ago! I have contacted several Jeep dealers and the Jeep recall hotline and no one, I repeat, no one had any information about any fix pending. Could you please do something about this? Can you imagine worrying about a car bursting into flames for 9 months? Please help!

Feb 8, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer and an unknown dealer were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 5, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Feb 1, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 30, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the key fob failed to open the liftgate intermittently. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 44,000. VIN tool confirms parts not available.

Mileage: 44,000

Jan 30, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate had failed to open after several attempts with a burning wire odor entering the cabin of the vehicle. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Jan 26, 2024

4 days after owning the Jeep a service 4WD light came on. It’s been in the shop since the beginning of December 2023. They’ve found multiple wiring issues along with a burnt module and problems with the 4WD actuator. The recall on the Jeep is also for a wiring issue.

Jan 25, 2024

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle began to shake, after which it lost motive power and suddenly jerked forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the PCM wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 103,000.

Mileage: 103,000

Jan 19, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated the recall was updated to say a new fix would be announced on our about February 22, 2024 and this date came and went.

Jan 16, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jan 14, 2024

Recall 49A/NHTSA 23V-338. It has been over six months since I received this recall and there is no repair/fix available yet. WHEN WILL THIS BE CORRECTED???? Parking my car outside in this COLD weather is not good for the car or me. When will this be remedied????

Jan 12, 2024

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rear liftgate door was inoperable. The vehicle was taken to the local dealer who informed the contact that the failure was related to the recall. The failure mileage was 160,000. VIN tool confirms parts not available.

Mileage: 160,000

Jan 2, 2024

There is water filling up in my spare tire area and it’s damaged the epb module which has caused the brakes to lock up a few times. Also it is affecting my cruise control, lane assist, forward collision. And my 4wd module is getting wet and has set it off a few times

Dec 29, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer had been contacted. The contact stated that the power liftgate failed to open intermittently. There were no warning lights illuminated. The manufacturer was not made aware of the issue. The approximate failure mileage was 92,000. VIN tool confirms parts not available.

Mileage: 92,000

Dec 22, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Dec 20, 2023

Recall 49A was first publicized on May 11, 2023. FCA notified me about the recall in June, but no repair parts were available. I have received several other notifications from FCA since June (latest today), but every time I call the dealer to schedule the needed repair, I get the same response: no parts are available. Today I called FCA directly at 1 800 853 1403. Same response: no parts available and no estimate of when parts or repairs would be made. I am unable to trade in the vehicle due to the open recall, as no dealer will accept it. During the past seven months the powerlift tailgate has malfunctioned several times, but I have learned how to remove a fuse in the engine compartment to "re-set" it. I am increasingly concerned about a possible fire. FCA advises customers to part outside their garages to wait for the recall repair. This recall is NOT being handled in an effective and prompt manner. I ask that NHTSA investigate FCA's handling of this recall, and require FCA to provide customers with more specific information about the schedule for repairs.

Dec 11, 2023

When is FCA going to figure out a solution to Recall 49A? Recalls R27 and R67 have been done on my Cherokee. This is my solution for FCA: "Possible FCA temporary solution to the PLGM catching on fire: Instead of having the PLGM connect to an always hot fuse, relocate the wire in the PDC to an only ON when the engine is running fuse. Of course this means you can only open the liftgate when the engine is running, but at least you could park in your garage. You could put the ignition switch in the RUN position and not start the engine if desired to open the liftgate. This should be an acceptable inconvenience until a 'proper repair' can be implemented."

Dec 1, 2023

Check engine light keeps coming on, then I loose power.

Nov 30, 2023

The contact owns a 2014 Jeep Cherokee. The contact stated that moisture had entered the vehicle through the rear liftgate. The vehicle was taken to a dealer where a diagnostic test was performed and the rear module was replaced; however, the failure persisted. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Nov 28, 2023

Regarding NHTSA Campaign Number: 23V338000 It has been approximately 6 months since having been notified regarding the "Electrical Short in Power Lifegate Module" potentially affecting my 2014 Jeep Cherokee. To date, the Jeep dealership is not aware of a solution to the problem. We were advised in June 2023 that we should park outside and away from structures due to the possibility of an electrical short which may lead to a vehicle fire with the ignition on or off. We are now experiencing significant snow and I have no where to park my vehicle! What steps have to be taken to remedy this situation as soon as possible? My next step is to go to the media to report the apparent lack of concern on the part of Chrysler, as well as the NHTSA.

Nov 28, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 22, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structurer) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the power liftgate failed to fully open and had to be manually closed. The failure mileage was 160,000. VIN tool confirms parts not available.

Mileage: 160,000

Nov 19, 2023

An unwanted activation of the emergency brake. When the car is parked or turned off and after turning on the vehicle - the service park brake turns on. After some time, the vehicle stalled and had to be towed to the dealership. Issues appear to be linked to a water leak within the vehicle’s engine block short-circuiting the electronic brake module. The leak damages the electronic brake module, and when the driver attempts to start the vehicle or shift into drive, it permanently shorts out. The vehicle is unable to move.

Oct 27, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 23, 2023

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power, and the 4WD was not functioning properly. The contact was able to reach his destination however, while attempting to leave, the vehicle initially failed to start. After several attempts, the vehicle started, and the traction control warning light illuminated. The vehicle was taken to the dealer and the dealer found several electrical faults. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 85,000.

Mileage: 85,000

Oct 20, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 12, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Oct 8, 2023

At TD bank leaving ATM parking brake engaged and would not disengage until i started and restarted the Jeep and keep going drive to reverse. Took about 20xs! That evening leaving yard after about 20 feet keep locked up, parking brake engaged, again. Took about 15mins to get it to disengage by starting and restarting, drive, n, reverse. Next morning it locked as soon as I hit the gas, and was left at house as it sat. I live off a highway, I'm going to die driving it.

Sep 26, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 18, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 18, 2023

replaced the oil filter housing unit and filter cap because of oil leak, for the last couple of months, it’s been feeling very rough switching gears, especially when turning from a stop, and now it won’t start, at all. We tried jumping it and let it sit for a little bit and nothing changed. It’s not ticking or trying to start or anything, just the dash lights up with all the lights and the brake pedal is locked, it won’t move at all

Sep 16, 2023

The vehicle turns off while running, all lights on dashboard turn OFF and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light SVC 4WD turned on.

Sep 14, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 12, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.

Sep 8, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Sep 8, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

Aug 24, 2023

1st Repair Attempt: On April 2, 2021, 14 days after I purchased the vehicle (Purchase date: 3/18/2021), I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was on a high traffic interstate and could not move the vehicle to exit to the shoulder. The dealer stated that my PCM/TCM needed to be "flashed" and my ABS Module needed to be replaced due to a CSN W20, W84 and W80 code. The part to replace the ABS Module was not in stock and my vehicle remained with the dealership until April 16, 2021 (a total of 15 days) 2nd Repair Attempt: On May 21, 2021, 35 days after the repair attempt, for the 2nd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. My children were in the car when this happened. The dealer once again, for the 2nd time, had to order an ABS Module as well as reprogrammed according to all manufacturer recommendations (PCM/TCM/DTCM, etc) and my vehicle remained at the dealership until June 1, 2021 (a total of 12 days) 3rd Repair Attempt: On October 6, 2022, for the 3rd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was in the middle of a busy interstate when this happened. my vehicle remained at the manufacturer approved dealership in repair until October 27, 2022 ( a total of 21 days) All receipts, invoices and services completed to attempt repair are documented and can be provided upon request. Most recently, August 10, 2023, all of the same error messages and issues above are occurring and I am unable to move my vehicle.

Aug 22, 2023

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 40 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started to downshift independently and then upshifted abnormally. The contact stated that the vehicle lost motive power and stalled. The contact pulled over and the power steering and brakes functioned as needed however, the instrument cluster was blank. The contact was able to restart the vehicle after several attempts and the functionality returned. The vehicle was taken to a local dealer, where it was diagnosed and determined that the TCM needed to be reset. The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

Aug 14, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the liftgate opened unintendedly. Several warning lights were illuminated. The contact also stated that the failure recurred while driving on a bumpy road surface. The local dealer was contacted. The contact that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

Mileage: 71,000

Aug 2, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 27, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 26, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 13, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Jul 5, 2023

While coming to stop at a red light, service parking brake message along with audible ding appeared on the message center. The light on the parking break switch was flashing. Brake light was illuminated along with parking brake light. I arrived at my destination shortly after and attempted to engage the parking brake. Nothing happened. I moved up a few spaces in line at a coffee shop and came to a stop. The parking brake engaged and I was unable to move the vehicle. I turned the car off, put my seatbelt on, put the car in drive and slowly moved forward. The parking break disengaged and I was able to get home. At home I followed the procedure to reset the parking brake. The brake reset along with all lights,brake and parking brake light, and was ok until the next day. Vehicle was parked overnight. Next day tried moving car but Parking brake engaged and I was unable to disengage. Service parking brake message illuminated as well as brake and parking brake light. I read online about water entering the control module and attempted to locate and remove it. See attached photo. The module and wiring harness had a small amount of water inside as well as signs of the water having been there a while.

Jul 4, 2023

Car has broken down multiple times. Most recent issue: 1car stalled while trying to make a left turn on highway, would not drive forward -dashboard sign said to put car in park -when trying to put it in drive it went into neutral and rolled back -car would not turn off, kept running when we tried to turn it on and off -“battery voltage low”warning signal came on -engine warning signal came on -got it to drive again after a few minutes and parked the car -tried driving it home, same thing happened all over again when were at a light after about 5 minutes -went to parking lot, hood of car was burning hot

Jul 1, 2023

The emergency park brake engages by itself when the vehicle starts and it does not want to disengage. The system is engaging on it's own.

Jun 28, 2023

I parked my vehicle in my driveway without turning on the e-parking brake (it is in manual mode). In the morning when I got into the vehicle and put the car into reverse the e-park brake engaged and would not disengage. This was followed by a “service parking brake” message on the dash. I had to have the car towed to a mechanic who found water in the EPB module which was causing the issue. The water seemed to be coming in from some seams in the roof and running directly onto the module. The replacement of the module was very expensive and the car was inoperable for over 1 week.

Jun 6, 2023

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at various speeds, the vehicle was sputtering and then stalled. The "Shift to Park" message was displayed. The battery warning light was illuminated. The failure recurred after refueling. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was later diagnosed and determined that the catalytic converter, oxygen sensor, vapor canister, spark plugs, charcoal canister, and filter. The vehicle was repaired, but the failure persisted. The manufacturer was not notified about the failure. The failure mileage was approximately 112,366.

Mileage: 112,366

May 27, 2023 Fire

Leaking at the hatch watering getting into electronic parking brake module causing the parking brake to lock up and catch fire..

May 17, 2023

On or about March 26, 2023 the emergency parking break became engaged and would not disengage. Upon having my car towed to my local Jeep Dealership (Acton, MA) I was informed that water had leaked and corroded the wiring for the EPB module. The dealership informed me that this problem can’t be fixed fully and will continue to happen even after I paid $1,800.

May 16, 2023

When I fill up my car completely the car will sputter and turn off when idling at a stop. Then it may turn off and says to put in park. This has happened several times and in intersections which one incident almost caused an accident. Only happens when car gas tank is completely full. Please advise. Thank you

May 4, 2023

Parking brake stuck and won’t release due to water getting into parking brake module 2014 jeep Cherokee

Apr 18, 2023

The electronic parking brake module was damaged due and corroded, due to water, leading to the Jeep being unable to disengage the parking brake. The module is located in the rear of the trunk and no other signs of water were present when inspected. All of the Jeeps safety systems were effected by the module, the dash board had two lights indicated “P!” And “brake.” The module was replaced by CDR Fullerton in Somerville. The vehicle was inspected by Jeep in Somerville and they were able to reproduce the problem. The vehicle has never been subjected to any type of water damage before. The issue started while driving on a local road when the ebrake automatically engaged resulting in loss of power. After pulling over and starting restarting the car I was able to drive the car home. However, the problem reoccurred many times and we were unable to use the car until the dealership was able to fix it.

Apr 3, 2023

The vehicle keeps loosing power, everything has been tested battery wise it not the battery. It’s acting like it’s not getting fuel. This started 3/28/23, between 40 and 60 vehicle shakes and is hesitant to go. Vehicle will jerk badly and clunk. While the check engine light starts flashing. When codes are check they are for power loss & failure.

Mar 30, 2023

Everytime I fill up, the car acts like the transmission is faulty. Tried to die when stopping, barely runs. On dash warning says to have transmission serviced. I have to drive approximately 6 miles, restart the engine, then it's fine. Happens everytime. Took it to the Bossier city, la. Dealership and they wanted to sell me a transmission job. I informed them of others with same problem and the said they never heard of that problem.

Mar 26, 2023

My Jeep is stalling and it cranks but then while driving for a while it shuts down and you have to crank it back up

Mar 10, 2023

Driving the vehicle for a few mins and the seatbelt light and airbag lights will come on and message show service airbags soon. Will stay in for about 2 mins to 15mins. Does not occur everyday but would say once every two weeks.

Feb 9, 2023

Truck stopped in the middle of the road almost causing me and my daughter to get by oncoming traffic. Service transmission appeared on the screen before the car stop and power off.

Feb 1, 2023

It started when I was trying to leave a Walmart parking lot back in October of 2022. I put my Jeep in reverse and it wouldn't backup. There was no car in front of me so I tried to drive forward and I couldn't. After several attempts I finally called AAA and had my car towed to my house till I could find a local mechanic to look at it. I then had it towed again to CS Auto Services in Leominster, MA and he ultimately had to disconnect the emergency brake because he determined the parking brake module was corroded and the only way for me to be able to drive it was to disconnect the emergency brake until one could be ordered and installed by a Jeep dealer. I thought he was ordering the module but I was supposed to so a few months later on Dec 27th I was driving home from Boston and the ABS lights and the pic with the car swerving came on and flashed all the way home. I was terrified driving home but after called a few people we determined since the ABS was used in bad weather I was probably safe, so I drove it home and had it towed to another mechanic the next day. The found 3 pages of codes that ultimately were a result of the corroded module and he said there was nothing they could do so I called the Jeep dealer down the road and got it in. They looked at it and ordered the module and connector. It has taken the better part of a month for the parts to come in but I have an appt Fri., 2/3/23 and was given an est. of $1700.00. I have already spent $500.00 trying to determine the cause of all these problems and I have driving around the last 4 months without an emergency brake. Both mechanics said they have seen this in Jeeps all the time and don't know why Jeep hasn't done a recall on this since it literally locks your gears up so you can't drive. I guess I was a lucky one because I wasn't driving at the time that it happened but it still happened. The contact has paid out-of-pocket for replacements as well as multiple diagnostic tests despite the dealer not being able to repair the issue.

Jan 25, 2023

the Vehicle has a lot of issues primarily involving the Transmission. The transmission does not shift correctly. The automatic shifting is very erratic. Shift very low sometimes at 2000RPM, and then other times a very high at over 5500RPM. During acceleration, it makes a grinding noise and a very rough shift which can pretty much push you forward from your seat. I took the Vehicle to be serviced several times while still under warranty to the Manhattan Jeep Service Center and every single time they said the computer needed to be updated, and after a few miles, it would go back to doing the same thing, rough shifting.

Jan 21, 2023

Vehicle began having parking brake issues. After further research I discovered I was not the only person to have this issue. The Electronic Parking Brake Module (EPB) was located on the rear left side of the vehicle next to the spare tire compartment. I removed the EPB and began to shake the part. The part was found to contain a bunch of water that should not have been able to enter the EPB. The vehicle is still inoperable as the EPB will not disengage. The vehicle is not mobile at this time. I just ordered a new EPB Module on 1/21/2023 from MOPAR and was charged $111 for shipping and the part.

Jan 14, 2023

I was going to leave for work at 4am as usual, went out to my vehicle and tried to put it in reverse but the emergency brake was on. I had a ‘Service Parking Brake’ prompt and light on the dash, and another ‘Brake’ light lit up, showing the emergency brake was on. I figured I had accidentally hit the button and went to disengage it, but it would not turn off. I had never used the emergency brake, and had no prior issues with it. I was forced to call into work due to not have transportation at that point. After toggling the switch for 15 mins, the light shut off and I immediately put it into gear to drive to the nearest automotive repair shop, where when I put the vehicle in park again the light came back on. I found out today that it was the module located in the spare tire compartment, both of which were soaked with water. Turns out there is a National shortage on this part with no ETA on when they will in stock, which forces me to have to buy a used part. The kicker on that is there are only 11 used ones available in Minnesota where I live, they need to be flashed, and the used part is twice as expensive as a new part. Regardless of which part I use, if water is seeping into that area constantly it’s only a matter of time before it happens again. I have now read stories of the brakes engaging while people are driving, and luckily nobody has been hurt yet. My issue with that is my wife and I use this vehicle daily with our 2.5 year old daughter and 5 month old son, and we bought this vehicle because of its safety features. The fact that this is a known issue, my bill will be north of $1,000 for the repair WITH A USED PART, and no interim fix is baffling to me.

Jan 12, 2023

Gear shifting and transmission problems are on going and intermittent. computer system confused to witch location shifter is in. Sent to dealer for system up date witch only lasted one week before problems returned. error code p0810

Dec 11, 2022

I was driving my 2014 Jeep Cherokee and suddenly the emergency break light came on I loss acceleration in traffic were I immediately panic and I to force truck out of traffic onto side of road about a month before I just put it in stop because I was having issues with this the bank won’t do anything about it am force to pay for a truck that’s unsafe to drive please help point me in the right direction on what can I do..

Dec 8, 2022

Beginning of this year vehicle was taken into mechanic for issues. It had rear differential, exhaust and motor mounts all repaired/replaced! The vehicle still had alot of vibration and just 3 weeks ago wouldn't start! Was towed to dealership since my machanic couldn't work on code issues that was code that came up on Diagnostic machine! Was told by dealership today that the pcm, fuel pump and battery are all faulty! There were multiple recalls since 2020 for the pcm, fuel and electrical the 2014-2020 jeep cherokees. It was taken in for the two recalls we received and wasn't repaired, was just looked at! Now we are having more issues with the vehicle! I have reported this to Chrysler, they are supposed to return my call after making claim and speaking to dealership! This vehicle has had a new engine and transmission put in by dealership in 2016 under warranty. We spent over $3000 in repairs since then to the rear differential, exhaust and engine mounts! Was told this new repair will be another $3000 for the fuel pump, pcm, and battery!

Dec 6, 2022

* The component or module that operates the emergency parking brake. I'd say the Jeep garage threw out the old one upon the repairs. I do have a pic of the unit that was bad. *The parking brake was locking in while it was parked and could not move it. Then when I did get it moving it was always scary. I do know that it could have locked in at any time and cause me to crash. During some of this time I had been driving my young granddaughters in it before knowing what was happening. We could have all been killed is my opinion. * My own mechanic had my vehicle for 2 weeks trying to find the problem. The parking brake module is down inside the spare wheel cover under the tire and there are air vents in there also. So water was running into the well and corroded the module. The vents have a covering that was also bad thus letting in water. Mechanic confirmed that was the problem. Then Jeep was taken to a local Jeep service center and they also confirmed that the water had corroded the module thus causing it to malfunction. They had my car for about 3 weeks because one they had to let the tire well area get totally dried out then wait for parts. And no messages, no warnings in the car of this. The part that bothers me the most is I have reported it to Jeep and they were no help. I feel I should get some reimbursement. I had to pay in total almost $2000 for these repairs. And this was a car bought off a GM lot was a trade in. They were called also and say to me well we dont know if anything is wrong like that......I get that but no help. I had just bought the vehicle Dec 30th drove for a few months then this happened. A 20k vehicle and 2 months later major repair. Just feel I should get some financial help.....and more importantly I have read others having this exact issue and almost crashed ...should be looked into hard.

Nov 25, 2022

While driving the vehicle- the service emergency brake light came on. The emergency break then automatically engaged on its own and would not disengage. The car had to be towed because the e-brake would not disengage. It was raining the day this occurred. Dealership indicated that water got to the e-brake electronic components and corroded/fried the components and therefore need to be replaced. This also caused the calipers to seize and rotors/pads to need replacement. Jeep dealership and customer care are refusing to cover any costs of damage even though I've asked them to look into the active investigation being conducted on this issue as well as similar water intrusion issue with models that had power liftgate previously. https://www.cnet.com/roadshow/news/jeep-cherokee-parking-brake-investigation/ https://www.autoevolution.com/news/13-million-jeep-cherokee-vehicles-may-be-recalled-over-parking-brake-issue-194687.html

Nov 22, 2022

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 60 MPH, the vehicle lost electrical power failed and the power steering failed to operate as needed. The contact stated that the vehicle failed to accelerate as needed and had started to lunge forward intermittently while driving. The contact pulled over and waited for nearly an hour before the electrical system returned to normal operation. The contact stated that the 4WD, check engine, power steering, and electronic steering control lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 81,000.

Mileage: 81,000

Nov 20, 2022

In the spring of 2021 my parking break and break light illuminated on my dash, my electronic emergency break would not disengage nor would my vehicle move in drive or reverse. After bringing my vehicle to a local mechanic, they diagnosed the issue that the EPB (electronic break module) which is located inside the rear end of the vehicle was corroded from water damage. (See attached images)

Nov 7, 2022

The contact owns a 2014 Jeep Cherokee. The contact stated that on multiple occasions she heard a swishing water sound in the front driver’s and passenger’s side doors. The parking brake warning light illuminated and activated, and the parking braked then failed to disengage. The vehicle was towed to the dealer where it was diagnosed with water intrusion into the vehicle, which caused corrosion to the brake system wiring. The contact was informed that the wiring needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

Mileage: 36,000

Nov 5, 2022

When driving the vehicle it shakes tremendously and a message comes on that say shift gear to park when we are in drive we shift to park and the vehicle shuts down we could be driving at a speed at 45 and this just happens. This issue happen three times before the vehicle was able to completely start up to get us home. We took the vehicle to the dealership when under warranty they refuse to check it because no indicator light was on.

Oct 25, 2022

An engine light came on saying “service shifter” and now the car won’t shift or drive right

Oct 4, 2022

I placed my Jeep into park at a drive thru ATM, once I finished my transaction, the parking brake independently engaged while attempting to shift to drive. I was finally able to disengage the parking brake after many attempts by holding down the parking brake button and shifting to drive with my foot on the gas pedal at the same time. I managed to pull out of bank lot and made a left turn at 15 mph, once I got into the right lane safely, I released the parking brake button but then the parking brake immediately engaged as the service parking brake message displayed. I was unable to move the vehicle and my jeep was towed to Paul Bailey's (Chrysler-Jeep-Dodge-Ram) dealership in North Kingstown, RI. My jeep was evaluated that coming Monday, 6-6-22 when tech found codes in system for electronic parking brake. The tech then removed carpets and discovered standing 12 inches of water retained in the spare tire compartment as well as major corrosion in module. The tech tested vehicle and found leaking through the sheet metal seams at top of both sides of tailgate which he then cleaned and resealed. The tech stated that the water had led to an electrical shortage [of the EPB module], which caused the failure. He replaced park brake module, spliced in new 30-pin connector for park brake module and then reassembled vehicle. The tech cleaned sunroof drains of debris causing overflow onto headliner and removed headliner to confirm repairs and clean. The tech also removed rear fascia, resealed body seams behind lights and bumper. I notified the manufacturer of the failure but offered no assistance at all. The vehicle was repaired and remained in the possession of the dealer until July 18th for a total of over 6 weeks with no rental car discounts from Jeep dealership or help from the manufacturer. The failure mileage was approximately 53,631 miles. If my 2yr old and 4yr old were in my jeep on the highway at 65mph, this would be a tragedy and possibly a fire explosion!!!

Sep 28, 2022

Electronic fuse box won’t start will start if press hard on fuse could possible cause a fire

Sep 1, 2022

Lift gate lock engaging when closing, causing liftgate to open at any time. Lift gate also not opening when button is pressed

Aug 19, 2022

My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.

Aug 4, 2022

the electronic parking brake malfunctions . computer gets wet and brake locks and can not be disengaged

Jul 29, 2022

The car is throwing the code of P0810. It keeps saying service transmission.

Jul 27, 2022

The transmission jerks when at a light it jerks forward. This is unsafe as I feel it could hit the car in front. I reported it to the dealer which I purchased and they say the transmission is gone. There is only 36898 miles on it. The dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.

Jun 27, 2022

The contact owns a 2014 Jeep Cherokee. The contact stated that upon placing her vehicle into park(P), the parking brake independently engaged while attempting to shift to drive(D). The contact was able to disengage the parking brake by holding down the parking brake button. While the contact attempted to make a left turn at 30 MPH, the contact released the parking brake button and the parking brake immediately engaged as the "service parking brake" message displayed. The contact was unable to move the vehicle and the vehicle was towed to a dealer. The mechanic discovered that 6-inches of water had been retained in the spare tire compartment. The mechanic believed that water had entered the vehicle through the rear corner seams of vehicle. The mechanic believed that the water build up had led to an electrical short which caused the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000. The contact states that this report is no longer valid and the information is inaccurate. Please refer to VOQ 11487870.

Mileage: 55,000

Jun 6, 2022 Fire

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. This is about the deventh time this has happened in less then a year

Jun 4, 2022 Crash

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I’ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it’s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks

May 27, 2022

odometer flashes and never stops flashing

May 6, 2022

I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.

Apr 15, 2022

Vehicle shifter loses contact with the transmission and vehicle will not engage

Mar 17, 2022

On any drives at freeway miles that last for longer then about 45 minutes the vehicle sends a false service transmission light which puts the card in limp mode forcing the driver to come to a stop on the freeway. Within the first week of me buying the car, I was traveling cross country from CA to FL. I discovered in CA within an hour of the start of the trip this because the vehicle forced me to stop in the middle of the desert because of this I was forced to sit in the desert for 30 minutes waiting on a tow truck. When I turned the car back on the check engine light was on but the car was out of limp mode so I drove it to CarMax in Vegas (after having to do this three more times and stopping to get food to let the car rest. Vegas told me the car was 100% fine and called the dodge close to them who said it's just a "dummy light" and to just pull over and it'll be okay and I wouldn't be causing any damage to the transmission or engine. After traveling all the way across the country over 7 days in all climates the vehicle continued to do this at night in cool temperatures, with no total drives longer then 2-4 hours. Once we arrived in Tampa FL it seemed to go away and is fine in city driving however I was out ubering one night in the city at night and it popped up as well forcing me to stop in the middle of the road. It did this on a recent trip to Jacksonville as well from Tampa which forced us to pull over four times on a 70 degree day. I have beent told by Jeep if I want it reprogrammed I must pay as well as that now that the codes are off I will have to drive it until those sensors come back on. The issue is they turn off after the car has sat.

Mar 12, 2022

Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

Mar 7, 2022

After filling my jeep with gas this will cause the jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well

Feb 26, 2022

Heavy water leaks in the back trunk area, unable to relase parking brake, ACC/FCW unavailable, powerd lift gate doest work some times. Sucked out at least 2 galons of water form the spare tire area, find serious corrosion in the electircal connector of the Electronic Parking Break Module located in the back truck area.

Dec 9, 2021

our mileage/odometer is flashing and states TSB. The TCM has been reprogrammed 3-4 times and still malfunctioning. Electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. We have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. We have already spent 2000 or more fixing issues that don't help the problem. We completely replaced the shifter and the whole assembly that goes with it. We have had a quick learn done to the transmission. We still had codes popping for the TCM prior to the shifter going out. We have had codes come up for the drive train and where told that recall was already done and we still have issues. We are at a loss here and dont know what else to do. We have only got this car a little over a year ago and have reported problems since day one.

Dec 8, 2021

This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts “puttering” and stalls. A message states something like “put car in park and restart”. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls…multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue…in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing “Star Case” with Jeep corporate. Case number S1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump “O” ring, and the Evaporative Charcoal canister totaling about $1400. If you google “jeep S1814000002” you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

Nov 12, 2021

I experience a loss of power while driving and a message pops on the screen telling me to put the Jeep in Park then back into gear but I can only get it to go back into gear and drive after parking and restarting it. The park function seems to go out as well and I have to use the parking break to stop from rolling away uncontrollably and while I'm pushing the break to the floor there are awful griding noises coming from underneath the Jeep. I've experienced these issues with and without a check engine light and once before the low battery voltage light came on and a day later turned back off. The check engine light also came on and the jeep lost power while driving the day after an oil change but does it randomly other times too. No car shops can figure out what it wrong and the dealership I bought it from wants to charge me just to look at it. Please help I'm a single mom and need safe transportation!

Oct 8, 2021

The dealership said the recalls wouldnt affect my vehicle BUT they had to replace the TCM. The TCM needed to be reprogrammed but I ending pay for a whole TCM. I don't think this is fair and I want to know how I can get Mopar to pay for it.

Sep 27, 2021

On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

Sep 17, 2021

Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!

Sep 13, 2021

Error codes U1120, U1110, and U0121 all appeared at the same time. Car became undriveable while driving on the highway. Had to pull over with lost power and stop on the side of the highway. Tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. The car could not drive without reaching 7000+ RPMS at 5 mph. Ended up deserting the vehicle and had it towed to the nearest Jeep dealer. This is the 4th time the vehicle has broken down on the highway.

Aug 28, 2021

The vehicle, a 2014 Jeep Cherokee Trailhawk presently has 80,000 miles. The vehicle has every option available including keyless entry and start. The problem is intermittent and has been for over 5 years. Occasionally I get a “Key FOB not detected” message on the center screen, while one or sometime two key FOBs are in the vehicle. Sometimes it happens when I first enter the vehicle and try to start the engine. When this happens I must press the start button with the key FOB. Some time it happens while the engine is running and the key FOB is still in the vehicle, when either the driver’s side door or the front passenger door is opened and closed. If I am stopped and someone opens and closes the front passenger side door, the message appears and regardless of the situation around the vehicle, I must shift the vehicle into park, turn off the engine and restart the engine by pressing the start button with the FOB. Sometimes I must unbuckle my seat belt so that I can retrieve the key FOB from a pocket. Years back while the vehicle was still under warranty the dealer insisted that the issue was key FOB battery related even though I had the same issue with both key FOBs with new batteries. I strongly believe the issue is software related. The vehicle has all the latest software updates installed. I have been thinking of trading-in or selling the vehicle but I am concern that this safety issue will have a negative effect on the value of my Jeep.

Aug 21, 2021

My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they “found” it was a “loose battery connection”. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

Aug 15, 2021

Water leak due to design flaw causes corrosion to wiring and parking brake module. Parking brake locks up sporadically. Confirmed by dealership.

Jul 22, 2021

The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.

Jul 21, 2021

Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years??? ALSO - Front wheel issues constantly! Replacements!

Jun 3, 2021

Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.

Jun 2, 2021

Approximately May 15th 2021 the Start/Stop button started to malfunction causing the vehicle to not go into park. I called the Jeep dealer to set an appointment and brought the vehicle in for repairs on 6/1/2021. The Service manager mentioned that there was a recall on Jeep Cherokee Models but I still had to pay to have it repaired. As I see it as a Safety concern by the NHSTA, I believe it should have been covered at no expense to me.

May 14, 2021

THE CONTACT'S DAUGHTER OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SHIFTING INTO REVERSE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED SEVERAL TIMES AND THE VEHICLE LUNGED BACKWARDS AND THE REAR BUMPER WAS SCRATCHED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS AND FALSE SAFETY READING INTERMITTENTLY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HIS DAUGHTER HAD TAKEN THE VEHICLE TO NORTH STAR DODGE CHRYSLER JEEP RAM FIAT (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE THE VEHICLE HAD BEEN SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THERE WERE NO FURTHER RECALLS ON THE VEHICLE. THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

May 7, 2021

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THE DOORS LOCKED UNINTENDEDLY WITH THE KEY STILL IN THE IGNITION. THE CONTACT STATED THAT THE DOORS SHOULD NOT LOCK INDEPENDENTLY WHILE THE KEY WAS IN THE IGNITION. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (6300 N. RIDGE RD, MADISON, OH 44057, (440-428-1141) WHERE THE DEALER REPLACED THE KEY FOB BATTERY HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

May 3, 2021

WHILE DRIVING MY CAR SUDDENLY SEEMS TO LOSE POWER AND STOP AND ON MY DASH IT SAYS MUST PLACED FOR ON BREAK TO SHIFT INTO PARK. AS I AM DRIVING DOWN THE HIGHWAY OR THROUGH AN INTERSECTION I AM NOT TRYING TO PUT IT IN PARK AND IT HAS CAUSED ME TO ALMOST GETTING REX A FEW TIMES. I HAVE TAKEN IT IN TO BE REPAIRED SEVERAL TIMES AND NO ONE CAN FIND ANYTHING WRONG WITH IT. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND NORMALLY HAPPENS TO TO THREE TIMES A MONTH. I WILL ONLY PUT THE MOST RECENT DATE BELOW

Mileage: 50,000

Apr 12, 2021

THE FIRST COMPLAINT IS WHEN THE CAR WAS OVERHEATING AND IT NEEDED A NEW TRANSMISSION WHICH WAS COVERED UNDER THE POWER TRAIN WARRANTY. THE SECOND WAS WHEN THE CAR WOULD HAVE DIFFICULTY ACCELERATING, AND THE MAIN INCIDENT WAS WHEN I WAS ON THE FREEWAY (WESTBOUND 80 IN HERCULES, CA) AND THE CAR WOULD NOT ACCELERATE BEYOND 60 MPH SO I NEEDED TO EXIT AND WHEN I WAS ABLE TO SAFELY PARK THE CAR, IT DIED ON ME AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP, COSTING ME OVER $2500 IN REPAIR REGARDLESS OF THE FIX A COUPLE YEARS AGO. THIS MOST RECENT INCIDENT OCCURRED WHEN AT A STOP LIGHT (ANTIOCH, CA)THE CAR STARTED SHAKING ABOUT TO THE DIE AND THE SCREEN READ 'MUST PLACE CAR IN PARK.' AFTER PLACING THE CAR IN PARK THE CAR STARTED UP AGAIN, BUT AT EVERY STOP THE CAR WOULD SHAKE. MOST RECENTLY (CONCORD, CA) AN ALERT CAME ON THE SCREEN 'SERVICE SHIFTER.' AFTER DOING MY RESEARCH I WAS INFORMED THAT MY CAR MAY HAVE BEEN A PART OF A RECALL AFFECTING THE ENGAGEMENT OF THE GEARS. BRINGING IT TO THE DEALERSHIP I WAS TOLD IT WAS NOT PART OF THE RECALL, BUT AM STILL CONCERNED ABOUT THE VEHICLE SHIFTING GEARS, OR LACK THEREOF. I HAVE DOCUMENTATION OF THE REPAIRS AND COMPLAINTS, BUT DO NOT HAVE ACCESS TO THEM RIGHT NOW. IF NEEDED I CAN PROVIDE THEM.*DT

Mileage: 146,500

Mar 16, 2021

CAR WHILE RUNNING OR DRIVING JUST STALLS FOR NO REASON. ALL ELECTRICAL GOES OUT AS WELL. ALSO MIGHT JUST NOT START - ESSENTIALLY DEAD. OPEN FRONT DOOR AND CLOSE IT AND THE CAR STARTS AGAIN. IT HAPPENS INTERMITTENTLY OVER THE LAST 3 MONTHS. MECHANICS ARE ALL OVER THE PLACE ON THE CAUSE.

Mileage: 62,000

Mar 9, 2021

THE PARKING BRAKE ENGAGED BY ITSELT AND WOULD NOT RELEASE. AFTER TOWING THE VEHICLE TO A LOCAL MECHANIC (JEEP IS AN HOUR AWAY), THE MECHANIC SAID THE MODULE HAS A PLASTIC COVERING THAT IS NOT WATER PROOF AND CONDENSATION CAUSED THE MODULE TO FAIL. WE HAD TO REPLACE THE PLASTIC COVERING WITH A RUBBER COVERING THAT WOULD KEEP WATER OUT OF THE MODULE. THE COSTS OF THIS ARE GOING TO BE UPWARD OF $1000.00. I HOPE JEEP COVERS DEFECTIVE PARTS. APPARENTLY THERE IS A SERVICE BULLETIN ON THIS ISSUE BUT NO RECALL

Feb 22, 2021

VEHICLE SHUTS OFF WITH ALL LIGHTS FLASHING IF I DON'T CHANGE OIL BEFORE 2000 MILES. THIS HAPPENED TO ME THE FIRST YEAR I HAD THE CAR AND I WAS ALMOST KILLED ON THE PARKWAY. BURKE AUTO SAID IT WAS A SOFTWARE UPDATE. THEN IT HAPPENED FOUR DAYS LATER I WAS ABLE TO GET IT TO THE DEALERSHIP RIGHT DOWN THE ROAD THAT I LIVE BUT COULDN'T GO OVER 15 MPH AND IT SHUT OFF TWICE IN TWO MILES. THEN WHEN I GOT THE CAR THERE IT HAPPENED TO ONE OF THE TECHNICIANS AND SCARED THE CRAP OUT OF HIM AND HE SAID HE WOULDN'T DRIVE THIS CAR. BUT NO ONE DID NOTHING.. NOW TODAY I ALMOST WAS IN A ACCIDENT AT THE FOOD STORE BECAUSE THE TRANSMISSION WOULDN'T STOP AND THEN THE WHOLE CAR STOPPED. IT WAS BROUGHT TO BURKE AUTO GROUP ON STONE HARBOR BLVD. CAPE MAY COURTHOUSE NJ AS THEY TOLD ME TODAY THEY CAN'T GET TO IT AND IT'S GOING TO COST $$$$ THEN THEY LET ME WALK HOME IN THE RAIN. I HAVE HAD JEEPS BEFORE AND THEY ARE GREAT CARS BUT THIS ONE IS GOING TO KILL ME. PLEASE HELP WITH THIS MATTER SENSE I CAN'T GET NO HELP HERE. THE CAR IS AT BURKE MOTOR GROUP IN CAPE MAY COURTHOUSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 148,000

Feb 8, 2021

THE LIFT GATE LATCH WILL NOT LOCK. IT IS A SAFETY CONCERN BECAUSE I'M HAVING TO DRIVE IT WHILE THE REAR GATE IS NOT SECURED. MY BATTERY DIED BECAUSE THE WARNING LIGHT FOR THE LIFT GATE WOULD NOT GO OFF. WHEN THIS FIRST HAPPENED THE CAR WAS RUNNING BUT IN PARK. THE LIFT GATE WAS OPENED AND NEVER LOCKED SINCE.

Mileage: 86,000

Feb 8, 2021

THERE IS A WARNING SAYING SERVICE SHIFTER THAT STAYS LIT UP ON MY DISPLAY AT ALL TIMES. I HAVE HAD ALL OF MY RECALLS DONE BUT THIS WARNING LIGHT STAYS ON AND IS A NEUSANCE. YOU CAN NOT SEE THE DIGITAL SPEEDOMETER NOR ANYTHING DIGITAL FOR THAT MATTER. FIRST NOTICED IT A FEW WEEKS AFTER I BOUGHT THE CAR. AS SOON AS YOU TURN THE CAR ON THE LIGHT JUST STAYS ON. THE RECALLS SHOULD HAVE FIXED THIS BUT IT DID NOT. VERY BEAUTIFUL CAR BUT HAVING SEVERAL ISSUES WITH IT THAT A LOT OF PEOPLE ARE HAVING SAME ISSUES WHEN RESEARCHING THE INTERNET. NEED THIS FIXED ASAP. COST TOO MUCH MONEY TO HAVE THIS MANY ISSUES. VERY DISAPPOINTED AND WILL ISSUE A CLASS ACTION SUITE IF NO RESPONSE. ALSO LIFT GATE WON'T LOCK. BUT THAT'S ON ANOTHER CLAIM THAT I ISSUED TO YOU.

Mileage: 75,118

Jan 21, 2021

UPON FUELING THE VEHICLE, THE VEHICLE OPERATES AS IT IS INTENDED TO FOR A BRIEF MOMENT, UNTIL IDLING ON THE ROADS. THE VEHICLE WILL SUDDENLY DROP IN RPMS, AND IF IT GETS FAR ENOUGH, THE VEHICLE STALLS, DIRECTS ME TO SHIFT TO PARK, AND PRESS THE START BUTTON. IN SOME CASES, THE VEHICLE WILL START RIGHT BACK UP, BUT WITH SOME TROUBLE, OR NOT AT ALL. VEHICLE BECOMES A METALLIC VEGETABLE AND STARTS EMITTING A RICH SMELL OF PETROL. THIS ISSUE DOES NOT OCCUR WHEN CONSTANTLY DRIVING AT HIGHER SPEEDS OR AFTER THE VEHICLE HAS DRIVEN 50 MILES AFTER FUELING.

Mileage: 104,500

Jan 6, 2021

1) THE SHIFTER LIGHTS CAME ON DRIVING IN FROM TOWN TO MY HOUSE, APPX. 10 MILES, TOOK A PICTURE OF ALL THE LIGHTS ON ON THE SHIFTER. 1-5-2021. WIFE TURN OFF AND ON AT HOME AND LIGHTS DIDN'T LIGHT UP AFTER THEY RESET. HAVE NOT TAKEN IN TO DEALER AS OF1-6-2021. 2) THE DOME LIGHTS STOP WORKING, ALL OF THEM, TOOK IT IN TO DEALER, THEY SAID THE DRIVER VISOR HAS A SHORT SO AS LONG AS I LEAVE THE FUSE TO THE DRIVER SIDE VISOR OFF THE REST OF THE LIGHT WOULD WORK, NEW VISOR COST OVER $500 SO I OPTED TO WAIT TILL I COULD AFFORD IT, I HAVE THE BUMPER TO BUMPER EXTENDED WARRANTY, PAID EXTRA $4500 AS LONG AS I OWE THE DARN THING I THOUGHT IT WOULD FIX THING LIKE THIS, NO IT DOES NOT. THERE IS A RECALL ON THE VISOR WIRING ISSUE BUT MINE WAS NOT COVERED. 2 MONTH LATER DOME LIGHTS HO OUT AGAIN?? CALL DEALER AND TELL ABOUT IT, SAY REPLACE THE LEFT SIDE VISOR FUSE, TRIED IT BLOWS OUT, CALL AGAIN, THEY TELL DON'T REPLACE FUSE ANY MORE?? LEFT WITH NO DOME LIGHTFOR NOW. 3) TRANSMISSION SHIFTING ISSUE IN MOUNTAINS, GOING UPHILL, HAD TO PULL OVER TO SLOWLY RESTART THE SHIFTING PROCESS, MINE YOU THIS WAS A REPLACEMENT TRANSMISSION COVERED BY WARRANTY, THIS INCIDENT ISSUED ONLY ONCE AND STARTING SHIFTING OK,DIDN'T TAKE TO DEALER, ALMOST LIKE WHAT FOR, THEY WON'T DO NOTHING BUT RESET. IN CONCLUSION IF I COULD RETURN AND GET SOME RETURN ON IT I WOULD, EVEN AT A LOSS MOSTLY LIKELY TRADING IN FOR A HONDA.TOO DANGEROUS FOR MY WIFE TO DRIVE. NEVER AGAIN NO CHRYSLER PRODUCTS.JEEP WAS A VERY BIG DISAPPOINTMENT.

Dec 27, 2020

CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.

Mileage: 139,000

Dec 3, 2020

2014 JEEP CHEROKEE LATITUDE 4 CYLINDER, BATTERY WENT COMPLETELY DEAD THEN CAME BACK IN A HOUR, THEN SHIFT (ZF 9 SPEED TRANSMISSION) GOT STUCK IN NEUTRAL. THE ONLY WAY TO TURN OFF THE ENGINE WAS TO DISCONNECT THE BATTERY SEEING IT WAS THE WEEKEND. TODAY 12/3/20, TOLD THAT JEEP DEALERSHIP SOFTWARE FIXED THE SOFTWARE ISSUE, BUT I WAS TOLD THAT I MUST HAVE BROKEN THE SHIFT WHILE TRYING TO GET IT INTO GEAR (NOT TRUE) AND MUST PAY $300.00 FOR THE DIAGNOSTIC BESIDES THE ENTIRE HVAC SYSTEM HAD TO BE REPLACED (WHICH MEANT "NO HEAT" IN THE CAR OR VENTING WHICH WAS ALREADY BROKEN BEFORE INCIDENT BUT WE HAD NOT NEEDED ANY HEAT. WHEN THE CAR GEAR STUCK, THE VEHICLE WAS NOT IN MOTION AND I COULD NOT SHUT THE ENGINE OFF SO THE BATTERY HAD TO BE DISCONNECTED. SO COST OF DIAGNOSTIC, NEW SHIFT ENTIRELY, AND NEW HVAC SYSTEM AND THE CAR DOES NOT HAVE 100,000 MILES YET.*DT CONSUMER STATED DEALERSHIP IS CURRENTLY WAITING FOR NEW SHIFT TO REPLACE THE BROKEN ONE.*JB

Mileage: 92,000

Nov 16, 2020

DRIVING THE CAR THE ENGINE LIGHT AND TRACTION LIGHT WOULD COME ON AND THE STEERING WHEEL WOULD LOCK IN POSITION, MOVING STRAIGHT OR TURNING. HAPPENED SEVERAL TIMES BETWEEN SERVICING. SEVERAL CODES CAME UP AND WERE ADDRESSED BUT DID NOT FIX THE PROBLEM. CODES WERE U0131, U0418, U0131-87, U0415 AND U0428. NO ISSUE UNTIL CAR WAS SERVICED FOR THE LATEST RECALL. CAR WITH DEALER. SAY IT'S A COMPLETE ELECTRICAL SYSTEM REPAIR. NOT ONCE HAVE I HAD AN ISSUE WITH MY CAR IN 4YRS UNTIL DEALER SERVICED IT FOR STEERING WHEEL RECALL.

Mileage: 86,000

Nov 10, 2020

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK I STARTED MY CAR TODAY AND I HAVE A "PARK BRAKE SERVICE" MESSAGE MY PARKING BRAKE IS STUCK AND I CAN RELEASE IT. AFTER INSPECTION I FOUND MY TRUNK FULL OF WATER AND FOUND MY BRAKE CONTROL MODULE FULL OF WATER AND CORRODE IT. I CALL THE DEALER AND THEY SAID THEY NEVER HEARD ABOUT ANY ISSUES LIKE THIS AND THERE IS NOT RECALL FOR THIS ISSUE, AFTER CHECKING ONLINE LOOKS LIKE IS A COMMON PROBLEM FOR THIS CAR MODELS AND I CANT BELIEVE IS NOT A RECALL FOR WATER GETTING INTO YOUR JEEP CHEROKEE TRUNK. THIS IS A MAJOR SAFETY HAZARD FOR DRIVERS BECAUSE THIS CAN HAPPEN EVEN WHEN YOU DRIVING YOUR CAR IN THE MIDDLE OF THE HIGHWAY. I HOPE NHTSA LOOK INTO THIS SAFETY ISSUE AND HAVE IT RESOLVE WITH JEEP.

Mileage: 57,840

Nov 8, 2020

SERVICE SHIFTER LONG STANDING JEEP ISSUE

Mileage: 98,000

Oct 19, 2020

AS I AM DRIVING THE VEHICLE SUDDENLY LOSES POWER AND STOPS. THE VEHICLE TUGS AND PULLS BACK AS I AM DRIVING AND THEN LOSES POWER AND INDICATES ME TO SHIFT TO PARK. ON SOME OCCASION'S THE VEHICLE COMPLETELY STOPS IN THE MIDDLE OF THE ROAD.

Mileage: 65,000

Oct 19, 2020

THIS IS THE SECOND INCIDENT SINCE PURCHASING THE VEHICLE NEW IN 2014. LESS THAN A YEAR AFTER PURCHASE THE TRANSMISSION HAD TO BE REPLACED. THIS INCIDENT THE JEEP LOST ALL POWER AND WOULD NOT GO INTO EITHER DRIVE OR PARK CREATING AN EXTREMELY UNSAFE SITUATION. WAS TOLD IT HAD TO DO WITH A RECALL AND NEEDED A NEW PCU. THAT WAS TWO MONTHS AGO! I AM STILL WITHOUT MY JEEP AND HAVE NOW BEEN TOLD IT NEEDS ANOTHER NEW TRANSMISSION.

Mileage: 74,000

Oct 16, 2020

SERVICE SHIFTER LIGHT POPPED ON WHILE I WAS DRIVING AT 40PMH ON A CITY STREET. DROVE THE 2 MILES HOME AND PARKED VEHICLE, TURNED OFF ENGINE AND BACK ON AND IT DISAPPEARED. LESS THAT 40,000 MILES ON VEHICLE.

Mileage: 39,500

Oct 11, 2020

IN THE PAST FEW MONTHS EVERY TIME I GO TURN ON THE CAR, IT SEEMS AS UF THE THE STRUGGLES TO START. SO, WHEN I TURN THE KEY TO THE MIDDLE POSITION THEN TURN IT HARD OVER, THE CAR WILL START. IF MAY TAKE ONE TIME OR SEVERAL TIMES TO GET THE CAR STARTED. NOT BATTERY BECAUSE WINDOWS ROLL DOWN, RADIO COMES ON, AND SO ON. AS OF TODAY IT SEEM THERE IS NO CONNECTION HAPPENING.

Oct 9, 2020

THE "SERVICE SHIFTER" WARNING COMING UP DURING DRIVE OR WHEN PARKED, THE ENGINE REFUSE TO START OR THE GEAR REFUSE TO SHIFT WHEN THIS HAPPENED. IT'S VERY NONDETERMINISTIC AND COULD CAUSE SERIOUS ACCIDENT.

Mileage: 50,000

Sep 29, 2020

THE WARNING LIGHT CAME ON MULTIPLE TIMES (FIRST DAY 10/4/2019 DRIVING LOCALLY), REGARDING SERVICING THE TRANSMISSION, BRAKE AND AIRBAG AFTER STARTING AND IN A NON-MOVING MODE. ON THE SECOND DAY OF OWNERSHIP 10/5/2019, I TOOK IT TO THE CLOSEST JEEP DEALERSHIP TO HAVE THEM CHECK ON THE WARNING LIGHT. THE TECH ADVISOR GAVE ME A PRINT OUT OF ALL THE ERROR CODES SHOWING (QUITE A FEW). ON THE SIXTH DAY 10-10-2019, I ONLY HAD DRIVEN IT LOCALLY WHEN THE TRANSMISSION SLIPPED OUT OF THE DRIVE GEAR WHEN I WAS AT A STOP SIGN. THE DRIVE TRANSMISSION WASN'T ENGAGING WHEN I PRESSED THE GAS PEDAL. I PUT IT IN 'PARK' AND THEN BACK INTO 'DRIVE', AND IT THEN WENT FORWARD. I DROVE HOME, AND I PARKED THE JEEP IN MY YARD. I DIDN'T DRIVE IT AGAIN WITH A REAL CONCERN THAT THE JEEP WASN'T SAFE TO DRIVE AND NOT WANTING TO GET STRANDED ALONG A ROAD SOMEWHERE. IN 11/2019, I NEXT DROVE THE JEEP IN MY ATTEMPT TO GET IT TO THE DEALERSHIP SERVICE DEPARTMENT TO HAVE THE DIAGNOSTICS DONE TO FIND OUT THE EXACT ISSUES. THE TRANSMISSION DID THE SAME THING AND SLIPPED OUT OF 'DRIVE' IN BUSY STOP AND GO TRAFFIC IN ROUTE ON A 5 LANE HIGHWAY AT A TRAFFIC LIGHT AFTER STOPPING AND GIVING GAS TO MOVE FORWARD. THIS TIME IT TOOK FOUR ATTEMPTS (PLACING IN PARK AND THEN DRIVE) BEFORE THE JEEP WOULD DRIVE FORWARD. I MADE IT TO THE DEALERSHIP ON A PRAYER FIVE MINUTES FURTHER DOWN THE ROAD. THE FINAL DIAGNOSIS (12/18-2019) WAS THAT THE JEEP NEEDS A TRANSMISSION/ENGINE WIRING HARNESS. 'THERE IS A BRAKE IN THE TRANSMISSION CONTROL MODULE CIRCUIT FOR COMMUNICATION AND DEPENDING ON HOW THE ENGINE FLEX'S, THE COMMUNICATION LINE DROPS OUT AND CAUSES THE TCM TO GO OFFLINE'. ON 4/12/2020, I TOOK PHOTOS OF THE CODE FLASHING (SEE ATTACHED IMAGES). IT WOULDN'T START. ONE WEEK LATER, IT STARTED AND I DROVE IT IN MY YARD TO PARK IT FARTHER OUT OF MY MAIN DRIVEWAY. THERE IT HAS SAT FOR A FEW MONTHS.

Mileage: 42,369

Sep 10, 2020

WHILE DRIVING ON A HIGHWAY, SERVICE SHIFTER WARNING DISPLAYED AND ALL INDICATOR LIGHTS WERE LIT (PARK, NEUTRAL, REVERSE, DRIVE). THIS CAUSED PANIC AND THE DRIVER PULLED OVER TO TURN OFF THE ENGINE. A DEALERSHIP DIAGNOSIS IS SHORT IN WIRING. THIS MANUFACTURER DEFECT HAS CAUSED WRECKS AND NEEDS TO BE RECALLED BY JEEP.

Mileage: 780,000

Aug 19, 2020

MY JEEP EXPERTLY THREE TIMES NOW WHILE DRIVING 30 TO 40 MPH AUTOMATICALLY SHIFTS INTO NEUTRAL. I GET AN ERROR MESSAGE ON THE DASH THAT TELL ME BASICALLY TO STOP AND RESTART VEHICLE. I'M ALSO EXPERIENCING ALL THE LIGHTS ON MY SHIFTER ARE ON/RED AT THE SAME TIME. THE ONLY WAY TO MAKE THE SHIFTER LIGHTS APPEAR NORMAL IS TO TURN THE CAR OFF AND RESTART.

Aug 19, 2020

2 ISSUES. (1)) TRANSMISSION DOESN'T SHIFT PROPERLY. COMING FROM A HIGHER SPEED AND BREAK IE SLOWING DOWN AND THEN ACCELERATING THERE IS A DELAY. THE JEEP DOESN'T KNOW WHAT GEAR TO BE IN. I HAVE BEEN ALMOST REAR ENDED, HONKED AT, SWERVED AROUND BECAUSE THE JEEP WON'T SPEED UP PROPERLY. (2) GEAR SHIFTER LIGHTS DON'T FUNCTION PROPERLY. THE GEAR SHIFTER WAS ALREADY REPLACED ONCE UNDER FACTORY WARRANTY AND THE SAME ISSUE HAS HAPPENED AGAIN

Mileage: 7

Aug 12, 2020

ON 2 OCCASSIONS MY VEHICLE STALLED WHILE DRIVING/IN MOTION AND TRANSMISSION DISENGAGED ALMOST CAUSING A SERIOUS MVA. ALL LIGHTS ON THE SHIFTER TURNED ON AND THE A "SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN. I TOOK VEHICLE IN FOR SERVICE TO ROUTE 18 JEEP OF EAST BRUNSWICK, NJ. THE DEALER RAN A DIAGNOSTIC TESTS AND FOUND THE TIPM COMPUTER MALFUNCTIONED. I DID SOME RESEARCH AND FOUND THE PREVIOUS YEAR JEEP/ CRYSLER MODES HAD THE SAME PROBLEMS AND A RECALL WAS ISSUED ON THE TIPM. CONCERNING AS THIS ISSUE MAY CAUSE SERIOUS MVA AND JEOPARDIZE SAFETY.

Mileage: 66,000

Aug 5, 2020

WHILE DRIVING MY JEEP REVS INTO HIGH GEAR, THEN ALL OF THE SYMBOLS ON MY DASH LIGHT UP AND THEN MY JEEP JOLTS AND THEN SHUTS OFF. I HAVE TO PUT IT INTO PARK AND WAIT ABOUT 30 SECONDS AND THEN TRY TO TURN IT BACK ON, SOMETIMES IT TAKES 2-3 TIMES TO TURN BACK ON.

Mileage: 90,000

Aug 2, 2020

ITS DOING JUST WHAT THE RECALL STATED ..THE ENGINE LIGHT IS ON AND THEN IT CUTS OFF WHILE I'M DRIVING AND TELLING ME TO SHIFT TO PARK TO RESTART AND CONTINUES TO DO THIS SEVERAL TIMES BEFORE I GET TO A SAFE DESTINATION

Mileage: 80,000

Jul 31, 2020

EMERGENCY BREAK GOT LOCKED WHEN THE VEHICLE WAS PARKED. CAR WOULDN'T START AND HAD TO GET IT TOWED TO JEEP DEALERSHIP. JEEP SAID IT WAS THE EMERGENCY BREAK MODULE AND WIRING. IT APPEARED TO BE SO SORT OF LEAKAGE IN THE COMPARTMENT BUT NO WATER WAS FOUND NEAR MODULE.

Mileage: 54,000

Jul 16, 2020

TRANSMISSION ISSUES!! NOT SHIFTING GEARS CORRECTLY. ENGINE LIGHT COMES ON AND OFF WEEKLY

Mileage: 99,888

Jul 9, 2020

VEHICLE SHOWS ERROR MESSAGE ON DASHBOARD SCREEN STATING "SERVICE TRANSMISSION" RECALL CAME OUT IN 1ST QUARTER 2020 STATING THAT IT WAS A COMPUTER ERROR AND WOULD BE FIXED BY DEALERSHIP. TOOK TO DEALERSHIP FOR RECALL, AND THEN THE MESSAGE STARTED COMING BACK AFTER A MONTH. TOOK VEHICLE TO A TRANSMISSION SHOP AND FOUND THAT IT WAS A COMPUTER ISSUE AGAIN, NOT A TRANSMISSION PROBLEM. IT APPEARS THAT THE ORIGINAL RECALL DID NOT CORRECT THE PROBLEM.

Mileage: 110,000

Jun 3, 2020

WHILE DRIVING AT A SLOW RATE, THE EBRAKE ENGAGED BY ITSELF, BRINGING THE CAR TO A STOP AND RENDERING IT UNDRIVEABLE. THE EBRAKE WOULD NOT RELEASE WHEN PUSHING THE BUTTON DOWN OR WHEN SHUTTING THE VEHICLE OFF AND RESTARTING IT. VEHICLE NEEDED TO BE TOWED AWAY. *TR

Mileage: 102,815

May 29, 2020

I'VE HAD TO REPLACE THE OIL HOUSING FILTER AND LIGHT SWITCH AND NOW THE SHIFTER LIGHT IS COMING ON. THIS CAR IS A LEMON AND NEEDS A RECALL. THIS IS ALL HIGHWAY. *TR

May 24, 2020

WATER HAS LEAKED IN TO MY VEHICLE AND CAUSED ISSUES WITH THE ELECTRONIC PARKING BRAKE TO SHORT OUT AND NEED TO BE SERVICED. THE EPB NOW AUTOMATICALLY ENGAGES ITSELF WHEN PUTTING THE VEHICLE IN PARK, CAUSING US TO BE STRANDED. UPON INVESTIGATION, IT APPEARS AS THOUGH NUMEROUS INDIVIDUALS WITH MY VEHICLE THAT HAVE A SUNROOF EXPERIENCE THE SAME ISSUE, POSSIBLY DUE TO DRAINAGE TUBES INSTALLED BY JEEP THAT THEY DID NOT MAKE OWNERS AWARE OF. *TR

May 24, 2020

I STARTED MY CAR AND A SERVICE SHIFTER MESSAGE CAME UP. I WAS PARKED ON A FLAT CEMENT PAD IN MY DRIVEWAY. I ATTEMPTED TO PUT MY CAR IN REVERSE, AND IT WAS VERY HARD TO MOVE THE SHIFTER TO REVERSE. I STOPPED TRYING AND TURNED OFF MY CAR. WHEN I STARTED IT AGAIN THE MESSAGE WAS GONE. *TR

Mileage: 68,000

May 16, 2020

THE CAR STATES 'SERVICE SHIFTER' AND DOES NOT ALLOW YOU TO DO ANYTHING WITH THE CAR. IT LIGHTS EVERYTHING UP RED ON THE SHIFTER AND YOU CAN'T CLEAR 'SERVICE SHIFTER' OFF THE DASH. THIS HAPPENS WHILE THE CAR IS RUNNING AND YOU HAVE TO HOPE WHEN YOU PUT IT IN PARK AGAIN IT'LL GET YOU HOME SAFE. *TR

Mileage: 47,777

May 6, 2020

SERVICE SHIFTER LIGHT COMES ON AGAIN AFTER IT WAS WORKED ON PREVIOUSLY. *TR

Mileage: 105,400

May 6, 2020

GEAR SHIFT LIGHTS ARE ALL ON AT THE SAME TIME; P,R,N,D WHEN I START THE VEHICLE, DOESN'T MATTER WHAT SHIFT I AM IN, THEY ARE ALL ON AT THE SAME TIME UNTIL I TURN THE VEHICLE OFF. *TR

Mileage: 80,000

Apr 28, 2020

WHILE DRIVING THE "SERVICE PARK BREAK" ILLUMINATED ALONG WITH THE AN ILLUMINATED YELLOW/AMBER COLORED "BRAKE SYSTEM WARNING PARKING BRAKE" WARNING LIGHT AND BRAKE ON THE CENTER PANEL. INTERMITTENTLY A "4WD TEMPORARILY UNAVAILABLE" WILL COME ON AS WELL. I TOOK TO MY DEALER AND THEY SAID THERE IS WATER LEAKING AND HAS DAMAGED/CORRODED THE ELECTRONIC CONTROL MODULE AND IT NEEDS TO BE REPLACED AND ISN'T COVERED UNDER WARRANTY. ISN'T THIS PART OF A MANUFACTURER DEFECT?

Mileage: 1

Apr 17, 2020

SERVICE SHIFTER WARNING KEEPS COMING UP ON VEHICLE. CHRYSLER WANTS OVER $1000 TO REPLACE THE SHIFTER. I SEE ONLINE THERE ARE A TON OF THE EXACT SAME COMPLAINTS

Mileage: 70,000

Mar 18, 2020

CAR SHUT OFF AND WON'T COME BACK ON. DEALERSHIP REPLACE THE KEY IGNITION AND STILL NOT WORKING

Mileage: 100,111

Mar 17, 2020

DURING MY MOST RECENT VISIT THE VEHICLE RECEIVED RECALL UPDATES. A COUPLE DAYS AFTER THE STEREO SYSTEM FROZE AS I WAS DRIVING. I PULLED OVER TURNED CAR OFF THEN ON AND IT BEGAN WORKING AGAIN. SOON AFTER I REALIZED THE CAR HAS BEEN SLUGGISH TO START. CURRENTLY IT IS NOT STARTING AND I GET A BATTERY LOW VOLTAGE MESSAGE.

Mileage: 68,390

Mar 17, 2020

VECHICAL LOST SPEED, STALLED, NO POWER. WILL NOT EXCELL. ENGINE LIGHT AND ETC LIGHT ON. ON A CITY STREET IN MOTION. IT LOOSES STEERING AND WILL STALL ALSO. I REPLACED THE BATTERY.

Mileage: 57,000

Mar 6, 2020

ON STARTUP OF MY VEHICLE, THE WIPERS START ON FULL SPEED WITHOUT ANY CONTROL. THE TURN SIGNAL INDICATORS DO NOT FUNCTION AND MY VEHICLE HAS ROUGH SHIFTING. LASTLY, THE RUNNING LIGHTS ON THE VEHICLE DO NOT FUNCTION WHEN THIS ERROR IS OCCURRING. THE ERROR THAT APPEARS IS "SHIFT TO P AND THEN DESIRED GEAR". SO I LITERALLY HAVE TO STOP MY VEHICLE (EVEN IF I AM ON THE HIGHWAY) SHIFT TO P AND THEN BACK TO D. THIS IS EXTREMELY DANGEROUS WHILE ON THE ROAD. THIS HAS HAPPENED MULTIPLE TIMES AND THE ONLY WAY TO STOP IS BY STOPPING THE VEHICLE AND DISCONNECTING THE BATTERY TO RESET THE SOFTWARE. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE FLASHED THE SOFTWARE MULTIPLE TIMES, HOWEVER THE SAME ISSUE KEEPS OCCURRING. NOW I AM EXPERIENCING A "SERVICE SHIFTER" ERROR. THIS ERROR FLASHES ON THE INSTRUMENT CLUSTER WHEN DRIVING AND ALL OF THE SHIFTER LIGHTS ILLUMINATE RED. THIS ERROR HAPPENS SPORADICALLY AND SHOULD BE ADDRESSED AS NOT BEING ABLE TO USE TURN SIGNAL INDICATORS IS ALSO EXTREMELY HAZARDOUS AND DANGEROUS WHILE ON THE ROAD.

Mileage: 73,685

Mar 1, 2020

WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.

Mileage: 79,000

Feb 4, 2020

CAR SHUTS OFF WHILE DRIVING , ENGINE STALLS , CAR DOWNSHIFTS WHEN EXCELLERATING ON HIGHWAY . DEALER HAS REPLACED ENGINE AND TRANSMISSION, CAR STILL SHIFTS ROUGH AND HAS STARTED STALLING AGAIN

Mileage: 630,000

Feb 1, 2020

THE DASHBOARD COMPLETELY GOES BLANK FOR 3 SECONDS AND THEN COMES ON WALL DRIVING. OR ENGIN COMPLETELY SHUTS OFF FOR 4 SECONDS AND THEN TURNS BACK ON WALL DRIVING

Jan 30, 2020

I WAS GETTING GAS AND WHEN I WENT TO PUT THE VEHICLE IN DRIVE THE EMERGENCY BRAKE ENABLED, WITH THE LIGHT BLINKING. AFTER SEVERAL ATTEMPTS TO TURN IT OFF, FINALLY IT DISLODGED. WHILE I WAS ATTEMPTING TO DISLODGE THE EMERGENCY BRAKE, I HAPPENED TO BE AT THE GAS STATION WHERE MY MECHANIC IS, WHO I USE FOR OIL CHANGES AND MINOR MAINTENANCE. HE OPENED MY TRUNK AND NOTICED CRACKS IN THE FRAME, AND THE ENTIRE SPARE TIRE WHEEL WELL WAS FILLED WITH WATER. HE ADVISED ME TO TAKE THE CAR DIRECTLY TO JEEP AND THAT THEY NEEDED TO FIX THIS, IT WAS HIS OPINION THIS WAS A SAFETY MANUFACTURING DEFECT. I TOOK THE CAR TO JEEP, WHO INFORMED ME MY CAR WAS OUT OF WARRANTY AND THEY WOULD BE CHARGING ME FOR THIS. I CONTACTED CORPORATE JEEP, WHO UNFORTUNATELY RELIES ON THEIR DEALERSHIPS TO ADVISE THEM. CORPORATE FINALLY TOLD ME THAT AFTER THREE WEEKS OF THE JEEP DEALERSHIP HAVING MY CAR, THEY WOULD NOT BE COVERING THE ISSUE DUE TO A FRONT END ACCIDENT FROM 2015. I TOOK THE CAR TO THE BODY SHOP WHO FIXED THE CAR FROM THAT ACCIDENT AND RECEIVED HIS EXPERT OPINION THAT THIS WAS ALL ORIGINAL, NEVER FIXED AND THERE WAS NO WAY THE ACCIDENT COULD HAVE CAUSED THIS. HE REITERATED THAT THE DEALERSHIP SHOULD RECTIFY THIS ISSUE SINCE IT IS A SAFETY ISSUE AND A MANUFACTURING DEFECT. THERE IS NOTHING WRONG WITH THE GASKET AND THERE IS NO OTHER WAY, IN HIS OPINION, FOR WATER TO ENTER THE SPARE WHEEL WELL AND AFFECT THE EMERGENCY BRAKE. THE CAR IS CURRENTLY AT THE DEALERSHIP, THE EMERGENCY BRAKE WILL NOT DISLODGE. JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THIS.

Mileage: 80,000

Jan 4, 2020 Fire

I MADE IT TO WORK ON NOVEMBER 18,2019 MY CAR WAS STATIONARY IN THE PARKING LOT OF GOLDEN CORRAL, AND CUSTOMER COME INSIDE TO TELL THE MANAGER THAT A CAR WAS ON FIRE. WHICH WAS MY CAR THE FIRE DEPARTMENT CAME TO PUT OUT THE FIRE. ALSO FIRE DEPARTMENT DID AN INVESTIGATION AND FOUND THAT THE FIRE STARTED FROM AN ELECTRICAL WIRE UNDER THE DASH BOARD THAT LEAD TO ROOF OF THE CAR.

Mileage: 99,000

Dec 18, 2019 Fire

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING ON THE HIGHWAY, THE CONTACT NOTICED SMOKE INSIDE THE VEHICLE. HE THEN NOTICED THAT THE AUTOMATIC DOOR LOCKS ON THE DRIVER'S DOOR CAUGHT FIRE. THE FIRE STARTED WITHIN THE DOOR AND WAS BURNING THROUGH THE DOOR PANEL. THE DRIVER PULLED OVER AND THE OCCUPANTS EXITED THE VEHICLE. THE FIRE DEPARTMENT ARRIVED AND CONTAINED THE FIRE TO JUST THE DRIVER'S SIDE DOOR. THERE WERE NO INJURIES. THE CONTACT'S WIFE WAS DRIVING AT THE TIME OF THE FAILURE AND INHALED A LOT OF SMOKE. A DOCTOR'S APPOINTMENT WAS SCHEDULED FOR DECEMBER 18, 2019. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. JOHN GREENE CHRYSLER DODGE JEEP RAM (910 JAMESTOWN RD, MORGANTON, NC 28655, (828) 584-5337) STATED THAT THERE WERE NO RECALLS AND INFORMED THE CONTACT NOT TO TOW THE VEHICLE TO THEIR FACILITY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD SEND A TEAM TO INVESTIGATE THE FAILURE AND INSPECT THE VEHICLE DAMAGE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 42,000. *DT*JB*DT*JB

Mileage: 42,000

Dec 18, 2019

WITHIN TWO MINUTES OF STARTING THE VEHICLE AND DRIVING IT ON THE ROAD, THE VEHICLE WAS STALL MID-TRAFFIC AND BECOME INOPERABLE. THE BATTERY LIGHT THEN COMES ON WITH AN ERROR ON SCREEN WITH SOMETHING TO THE EFFECT OF, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL 3 MINUTES OF CAUSING A TRAFFIC HAZARD WHEN THE ENGINE FINALLY TURNS OVER. ALSO THE TRANSMISSION HAS ROUGH SHIFTS AT SLOW SPEEDS CAUSING THE VEHICLE TO SUDDENLY JERK FORWARD AS IF THE GAS WAS AGGRESSIVELY PUSHED DOWN. THIS JERKINESS TO THE TRANSMISSION AND SPEED HAS ALMOST CAUSED ME TO HIT PARKED VEHICLES WHEN TRYING TO PARK THE VEHICLE IN A PARKING LOT AREA.

Mileage: 55,000

Dec 16, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL SUDDENLY TURNED DARK, SHUT OFF, AND THE ENGINE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

Mileage: 90,000

Dec 14, 2019

I WAS GETTING GAS WITH MY BABY IN THE CAR WITH ME WHEN I TRIED TO SHIFT INTO PARK THE CAR WAS STUCK. THE EMERGENCY BRAKE ENGAGES ITSELF. WHEN I LOOKED AROUND AND IN THE BACK I NOTICED WATER IN THE SPARE TIRE WHEEL WELL. I UNDERSTAND THE ELECTRICAL COMPONENT TO THE EMERGENCY BRAKE IS UNDERNEATH THIS. I FOLLOWED THE WATER TRAIL (IT RAINED THE NIGHT BEFORE) AND SAW A HUGE CRACK IN MY FRAME WHEN THE LIFT GATE WAS UP. WHICH, TO ME IS WHERE THE WATER IS COMING FROM. I GOT IT TO MY DEALERSHIP, SOMEHOW AND IT'S THERE CURRENTLY. I CALLED MY INSURANCE COMPANY, THEY WILL NOT COVER BECAUSE I DID NOT HAVE AN ACTION THAT CAUSED THIS PROBLEM (SUCH AS AN ACCIDENT). THEY ADVISED ME THIS IS A MANUFACTURING PROBLEM.

Mileage: 80,000

Dec 5, 2019

WHEN I AM DRIVING MY CAR WILL SHIFT ITSELF INTO NEUTRAL AND STALL OUT AND THEN IT WILL SHUT OFF WHEN I AM TRAVELING 70 MPH DOWN THE HIGHWAY. THEN WHEN I HAVE TO TURN IT BACK ON I HAVE TO TURN THE KEY THEN SHIFT MY CAR INTO NEUTRAL AND LET IT COAST A LITTLE SO THAT WAY IT WILL TURN OVER. IT HAS DONE THIS 6 TIMES NOW AND THE LAST TIME THIS HAPPENED IT BROKE DOWN AND IT WOULD NOT START BACK UP. THE LAST THREE TIME THIS HAPPENED I WAS ON THE HIGHWAY, TRAVELING ABOUT 70 MPH. WHEN IT HAPPENED ABOUT THE THIRD TIME A DIFFERENT LIGHT CAME ON SAYING MY THROTTLE PEDDLE WAS GOING BAD AND THAT THE IGNITION WAS GOING BAD AS WELL. I TOOK IT TO GO GET THE CODES READ BUT EVERY WHERE I TOOK THEY WERE SAYING THEY COULD NOT HELP ME AND THAT WE WOULD HAVE TO PAY OUT OF POCKET FOR IT. MEANWHILE MY FIANCE AND I LOOKED UP RECALLS ON THE JEEP CHEROKEES AND THERE IS RECALLS ON THE TRANSMISSIONS AND OTHER THINGS AS WELL. AND ALL THE RECALLS ARE FOR THE 6 CYLINDER JEEPS BUT MY JEEP IS HAVING ALL THE SAME PROBLEMS THAT THE 6 CYLINDER JEEPS ARE HAVING. BUT NO ONE WILL HELP FIX IT. I HAVE TALKED TO CHRYSLER CORPORATION 2 TIMES AN EACH TIME WE TALK TO THEM THEY SAY IT IS NOT THEIR PROBLEM AND THAT IT IS OUR PROBLEM. MY CAR IS UNSAFE TO DRIVE AND IT DO NOT TRUST TO EVEN HAVE MY FAMILY IN IT.

Mileage: 81,000

Dec 2, 2019

I BOUGHT THE JEEP 8/2017 AND TOOK IT TO THE DEALERSHIP MID 2018 AND COMPLAINED TO THE DEALERSHIP THAT THE JEEP ACCELERATES ON ITS OWN WHILE I'M DRIVING THAT I HAVE TO PUT MY FOOT IN THE BREAK TO SLOW THE JEEP DOWN. RIGHT AFTER THE DEALERSHIP FINISHED THEIR TESTING THEY STATED THAT THEY DIDN'T NOTICE ANY ACCELERATION WITH THE JEEP WAS FINE BUT IT WAS STILL ACCELERATING WHILE I DRIVE IT AND RIGHT AFTER I LEFT THE DEALERSHIP THE ENGINE STARTED KNOCKING MAKING A TICKING SOUND AND HAD BEEN DOING IT A YEAR AFTER I BROUGHT IT. I'M SCARED I WILL GET IN AN ACCIDENT BECAUSE IT SEEMS TO SPEED UP (ACCELERATES) ON ITS OWN. THIS HAPPENS ON THE CITY STREETS MOSTLY AND MORE IF I'M GOIN DOWN A SMALL HILL WITH MY FOOT ON THE BREAK IT AUTOMATICALLY SPEEDS UP AND THE ENGINE REVES UP PAST 3 TO 4 RPM WITH MY FOOT IN THE BREAK. MY ELECTRIC PROBLEM IS THE RADIO AND BACKUP CAMERA DOESN'T NOT ALWAY COME ON WHEN I TURN ON THE JEEP SOME TIMES IT TAKES LIKE 5 MINS FOR IT TO COME OUT OR IT COMES IN AFTER I'VE DRIVE A FEW BLOCKS. I LET THE CAR RUN AND WARM UP BEFORE I PULL OFF.

Mileage: 76,000

Nov 19, 2019

CARS SHIFT BEZEL AND JUMPER HARNESS FAILED AND HAD TO BE REPLACED. WHILE DRIVING THE CAR, A MESSAGE COMES UP THAT STATES SERVICE SHIFTER AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. DASH DISPLAY WILL NOT GO BACK TO NORMAL UNTIL THE VEHICLE IS TURNED OFF AND THE SYSTEM RESETS. THE PROBLEM IS SPORADIC AND HAPPENS RANDOMLY BUT STARTED OCCURING MORE FREQUENTLY AFTER JEEP DID A SOFTWARE PATCH RELATED TO ANOTHER REBATE IN THE LAST 60 DAYS. VEHICLE IS LESS THAN 5 YEARS OLD AND I WAS TOLD BY DEALERSHIP THAT THEY'VE SEEN THIS BEFORE AND CLASSIFIED IT AS AN ELECTRICAL ISSUES. IT WASN'T COVERED UNDER WARRANTY DESPITE IT BEING A FAILURE OF THE ELECTRICAL SYSTEM AND THAT THERE IS NO WAY THAT I COULD HAVE ACTUALLY DAMAGED THIS PART.

Mileage: 77,000

Nov 13, 2019

TRANSMISSION SHIFT INDICATOR LIGHTS WILL COME ON (ALL OF THEM) RANDOMLY, AND WILL GO OFF AFTER STOPPING AND RESTARTING THE ENGINE. THIS IS DIFFICULT TO DO WHEN TRAVELING ON AN INTERSTATE HIGHWAY

Mileage: 90,000

Oct 31, 2019

MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.

Mileage: 59,100

Oct 29, 2019

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARD TO SERVICE AIRBAG SYSTEM WARNING LIGHT COMING ON; CAUSED BY UNDERSEATS JAMMED WIRES. *AS THE CONSUMER STATED THE VEHICLE NEEDED A NEW WIRING HARNESS. THE DEALER STATED THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED.*JS

Oct 28, 2019

MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.

Mileage: 98,100

Oct 28, 2019

WAS DRIVING HOME LAST SATURDAY NIGHT. 10-26-19, ALL OF THE SUDDEN ANTILOCK LIGHT WARNING APPEARED, PARKING BRAKE WARNING, 4X4 SYSTEM. TRACTION CONTROL, AND SERVICE TRANSMISSION WARNING. I PULLED OVER, SHUT VEHICLE OFF, ONCE RESTARTED IT WAS ALL OFF, THEN I DROVE ABOUT 10 MILES UP.THE ROAD. IT CAME ON AGAIN ALL LIGHTS AND WARNINGS, WHEN YOUR DRIVING BETWEEN 40-55 MPH, IT SEEMS TO ACCELERATE AND THEN DECELERATE. AS IF SOMEONE WAS GIVING IT GAS AND THEN LETTING OFF OF THE PEDAL, IS HOW I CAN DESCRIBE IT. I STARTED IT ON TODAY 10-28-19, IT'S STILL DRIVING THE SAME WAY WITH ALL WARNING LIGHTS ON. CODE READER DOESN'T SHOW ANYTHING WRONG WITH IT. VEHICLE HAS 61,640 MILES ON IT. 2.4L, 9 SPEED TRANSMISSION.

Mileage: 61,580

Oct 25, 2019

EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.

Mileage: 107,000

Oct 20, 2019

AS I WAS DRIVING HOME THE SERVICE SHIFTER MESSAGE CAME ON AFTER I BACKED OUT OF THE PARKING SPOT AND SHIFTED INTO DRIVE. MY DISPLAY AND WOULD NOT CLEAR. AFTER LOOKING ONLINE I FOUND THAT THERE IS A WHOLE GROUP OF JEEP OWNERS THAT HAVE THIS SAME ISSUE. THEY DISCUSSION CAN BE FOUND AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THE AUTOMOBILE FOR THIS YET CONSIDERING AN EXTRAORDINARY AMOUNT OF PEOPLE HAVE THIS ISSUE. DEFINITELY NEEDS TO BE LOOKED INTO. I HAVE ONLY OWNED THE CAR FOR LESS THAN 48 HOURS AND AM QUESTIONING RETURNING IT TO THE LOT AFTER A MECHANIC TAKES A LOOK INTO IT.

Mileage: 85,000

Oct 9, 2019

BACKING OUT OF MY GARAGE ON SEPTEMBER 9 AS WELL AS SITTING IN MY DRIVEWAY 3 OTHER TIMES, MY SERVICE SHIFTER LIGHT CAME ON. READING ONLINE WHAT THIS MEANT, I FOUND A WEBSITE WITH NUMEROUS OTHER JEEP CUSTOMERS WHO HAVE THIS PROBLEM (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). MY CAR COULD STOP WORKING ANY DAY, THE DEALERSHIP IS UNSURE. I AM WONDERING WHY A RECALL HAS NOT BEEN DONE ON THIS PROBLEM WITH AS MANY JEEPS THAT HAVE BEEN EFFECTED BY IT.

Oct 7, 2019

THE ELECTRIC PARKING BRAKE SET ITSELF AND WOULD NOT DISENGAGE, REQUIRING TOW. THE DEALERSHIP TOLD MEI NEED TO PAY FOR A SOFTWARE UPDATE TO FIX THE PROBLEM, HOWEVER I DISCOVERED ON MY OWN A SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM #08-060-16 THE VEHICLE WAS PARKED, BUT COULD NOT BE OPERATED. MY OPINION, EITHER THE DEALERSHIP IS INCOMPETENT, OR PURPOSEFULLY DECEITFUL. PAY FOR A SOFTWARE UPDATE. I ASKED, HE COULDN'T ANSWER... HOW DID I BREAK THE SOFTWARE??? IT IS NOT SOFTWARE, THE BULLETIN SAYS IT ALL.

Mileage: 90,000

Oct 4, 2019

'SERVICE SHIFTER' INTERMITTENTLY COMES ON. ALL LIGHTS ARE LIT UP AT SHIFTER P,R,N,D AND STAY ON. WHEN VEHICLE IS TURNED OFF AND ON AGAIN, IT SEEMS TO BE FINE. COMES ON AT LEAST ONCE WITHIN 10 STARTS. READING FORUMS AND DEALERSHIP DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. OF COURSE THEY WANT TO SEE IS WHEN ISSUE IS OCCURRING, NOT AN EASY TASK. EVEN WHEN ISSUE IS OCCURRING I WAS ABLE TO DRIVE. CONCERNED AS TO WHAT AND WHY THIS PROBLEM IS OCCURRING. COULD IT BECOME A SAFETY ISSUE?

Mileage: 85,000

Sep 28, 2019

EMERGENCY PARKING BRAKE (EPB) WILL NOT RELEASE. ENOUGH COMPLAINTS THAT JEEP ISSUED A TSB ON IT. ALTHOUGH IT HAPPENED TO US WHEN VEHICLE WAS PARKED, IT COULD HAVE BEEN APPLIED WHEN VEHICLE WAS MOVING. NOTICED AFTER WE WENT TO MOVE VEHICLE AFTER PARKED. DISPLAY SHOWS "SERVICE EMERGENCY BRAKE". LOTS OF OTHER COMPLAINTS ON SAME ISSUE IN YOUR DATABASE AND IN JEEP USER GROUPS. . PLEASE DO THE RIGHT THING AND GET A RECALL ISSUED, CAR TOWED ON A FLAT BED TO DAYTONA JEEP. LEFT SKID MARKS LEFT IN PARKING LOT AT EMBRY RIDDLE UNIVERSITY. - REAR WHEELS LOCKED AND WOULD NOT BUDGE ONE INCH. BAD TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE NEAR REAR TIRE IN REAR HATCH AREA. COMPLAINT ALSO FILED WITH JEEP. CASE 64649523. NOT SAFE AND EXPENSIVE TO REPAIR IF NO RECALL. SERIOUS ISSUE.

Mileage: 82,000

Sep 28, 2019

BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES

Sep 24, 2019

HAD DEALER PERFORM CHRYSLER RECALL V69 REPROGRAM TRANSMISSION CONTROL MODULE ON 9/19/19. WENT TO START VEHICLE NEXT MORNING FOR WORK AND THE SHIFTER LIGHTS ARE ALL LIT AND DASH SHOWS SERVICE SHIFTER. DEALER SERVICE IS ADAMANT THAT THE TWO ARE UNRELATED. DROPPED OFF ON MONDAY MORNING, WITH NO CALL UNTIL 30 MIN BEFORE SERVICE CLOSES. HAD TO RETURN CALL NEXT DAY TO FIND OUT THE PART NEEDS TO BE ORDERED AND MAY TAKE 3-4 DAYS. EXTENDED WARRANTY WILL NOT COVER. DEALER IS CHARGING ME FULL PRICE ON PARTS AND LABOR. THIS IS MY THIRD QUESTIONABLE REPAIR ON THIS VEHICLE UNDER 80,000 MILES.

Mileage: 80,000

Sep 23, 2019

EMERGENCY PARKING BRAKE (EPB) LOCKS UP. CAN NOT RELEASE. JEEP TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE BY SPARE TIRE CAUSES THIS ISSUE. THIS COULD HAVE HAPPENED WHEN DRIVING (IT DID NOT). CANT RELEASE BRAKE. CANT MOVE CAR. BRAKE IS ELECTRIC AND RELEASES UPON GEAR SHIFT MOVEMENT TSB REPORTED THAT CONNECTOR AND MODULE GETS CORRODED FROM WATER THAT ENTERS FROM A BAD SEAL. THE SHORTED OUT MODULE / CONNECTOR COULD HAVE CAUSE BRAKE LOCKUP AT HIGH MPH

Mileage: 80,000

Sep 20, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE INSTRUMENT CLUSTER WENT BLANK. THE VEHICLE WAS TAKEN TO SAN MARCOS CHRYSLER DODGE JEEP RAM (2990 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666, (512) 831-7625) WHERE IT WAS DIAGNOSED THAT AN INSTRUMENT PANEL REPLACEMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 63266910. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE. *BF*JB

Mileage: 63,000

Sep 12, 2019

I WENT TO START MY CAR THIS MORNING AND IT WOULD NOT START. I ASKED A NEIGHBOR FOR A JUMP AND WHEN I GOT THE CAR ON I SHIFTED INTO REVERSE AND IT SHUT OFF. I AGAIN JUMPED IT AND LIGHTS ON MY DASH KEPT SAYING SERVICE TRANSMISSION. AND ALL THE DASH LIGHTS WENT OUT. I THEN TRIED TO AGAIN PUT IT IN GEAR AND THE PARKING BREAK LIGHT CAME ON ALTHOUGH ON THE ACTUAL LIGHT SWITCH IT WAS NOT ILLUMINATED. I TRIED TO TAKE MY CHILD TO SCHOOL AND WAS UNABLE TO DUE TO THE CAR WOULD DRIVE AND THEN SHUT OFF AGAIN. I'VE HAD THIS CAR FOR LESS THAN 2 MONTHS FROM THE DEALERSHIP AND SEEMS THAT MY TYPE OF VEHICLE HAS A RECALL JUST NOT FOR MY SPECIFIC VIN

Mileage: 58,000

Sep 9, 2019

THIS IS MY 2ND COMPLAINT SINCE THE TRANSMISSION ISSUE ON 8/6/19 (TRACKING #11242090). I HAVE NOT RECEIVED AN UPDATE REGARDING THAT ISSUE. I FOLLOWED UP WITH THE MANUFACTURER WHO INFORMED ME THAT MY VIN WAS NOT ASSOCIATED WITH THE RECALL. ON 8/7/19, I HAD THE DEALER PERFORM A DIAGNOSTIC TEST AND THEY FOUND THAT MY SUV REQUIRED A SOFTWARE UPDATE ON THE TRANSMISSION AND POWERTRAIN. THE SAME RECALL AFFECTING THE 3.2L BUT NOT ISSUED TO MY VIN. ON 9/8/19, MY SUV BEGAN SURGING MULTIPLE TIMES WHEN I WAS IN IDLE AT CITY STOPLIGHTS AND DIED WHEN IN SHIFTED INTO PARK THREE TIMES WITHIN AN HOUR. THE ONLY INDICATION OF AN ISSUE ON MY DASHBOARD WAS THE BATTERY LIGHT THAT CAME ON ONCE THE CAR DIED. THE DASH AND RADIO CONTINUED TO PERFORM FINE BUT THE ENGINE SHUT OFF WITH THE KEY STILL IN THE IGNITION. I HAD THE BATTERY TESTED ON 8/06/19 ALONG WITH THE ALTERNATOR AND TERMINALS AND THEY WERE AT 100%. THE BATTERY WAS NEW WHEN PURCHASED 11/2018. I'D LIKE TO RESOLVE THIS ISSUE IN ORDER TO FEEL SAFE DRIVING THIS VEHICLE. I CAN PROVIDE FURTHER DOCUMENTATION FROM THE DEALER BAYSIDE CHRYSLER DODGE JEEP RAM 10535 AUTOMALL PARKWAY, D'IBERVILLE, MS 39540 OR IT CAN BE REQUESTED FROM THEM DIRECTLY.

Mileage: 81,000

Aug 28, 2019

SERVICE SHIFTER LIGHT CONSISTENTLY COMES ON. SPOKE WITH DALLAS DODGE CHRYSLER JEEP AND THEY INDICATED THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM AND JEEP HAS REDESIGNED THE PART AS THERE WAS A FLAW IN THE ORIGINAL DESIGN. NUMEROUS FORUMS DETAIL THE PROBLEM AS WELL.

Mileage: 75,000

Aug 27, 2019

MY VEHICLE WAS TAKEN TO A JEEP DEALER TO TAKE CARE OF TWO OTHER RECALL ISSUES. I PARKED IT AT THE DEALERSHIP THE EVENING BEFORE THE SERVICE WAS TO BE DONE. OTHER THAN THE TWO RECALLS NOTHING WAS WRONG WITH MY VEHICLE. THE NEXT DAY THE DEALERSHIP CALLED TO TELL ME THAT THE RECALLS WERE DONE BUT WHEN THEY DROVE IT IN TO BE REPAIRED, THE 'SERVICE SHIFTER' LIGHT WAS ON. IT WAS NOT THE EVENING BEFORE. OUT OF NO WHERE THIS LIGHT CAME ON AND NOW IT WILL NOT GO OUT AND I HAVE NO LIGHTS INDICATING IF I AM IN PARK, REVERSE, NEUTRAL OR DRIVE OR (+\-). THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. I ALSO CAN NOT VIEW THE EXACT SPEED I AM TRAVELING AT, OR ANY OF THE COMPUTER OPTIONS THAT WERE AVAILABLE ON THE VEHICLE, THAT AREA JUST READS 'SERVICE SHIFTER.'

Mileage: 111,000

Aug 23, 2019

MY JEEP IS POPPING OUT OF GEAR, TELLS ME TO SHUT OFF THE VEHICLE AND RESTART IT. I WENT TO DODGE TO IND OUT IF IT COULD BE FIXED AND THEY SAID SINCE ITS NOT APART OF THE RECALL THAT WE WILL HAVE TO PAY OUT OF POCKET. THERE IS A RECALL ON THIS JEEP FOR THE 6 CYLINDER 2014, ITS FOR THE SAME THING MY JEEP IS DOING. THIS IS NOW HAPPENING ALMOST EVERYDAY, IM AFRAID MY VEHICLE WON'T TURN ON ONE DAY AND IM GONNA GET HIT BY ANOTHER CAR OR WORSE.

Mileage: 72,000

Aug 19, 2019

VEH IN MOTION, SERVICE SHIFTER, THIS STARTED AFTER THEY FIXED THE RECALL FROM THE REPROGRAM TRANSMISSION CONTROL.

Mileage: 85,000

Aug 18, 2019

I STARTED MY CAR EARLY IN THE MORNING TO GO TO WORK AND AFTER A COUPLE OF FEET OF DRIVING THE VEHICLE, THE ENGINE TURNED OFF AND BATTERY LIGHT CAME ON. BATTERY IS SUFFICIENTLY CHARGED. TURNED THE CAR BACK ON, DROVE A COUPLE MORE BLOCKS AND IT DID IT AGAIN, THEN AGAIN WHILE TRYING TO GET ON THE FREEWAY.

Mileage: 51,000

Aug 14, 2019

SEVERAL GEAR SHIFTER INDICATOR LIGHTS ARE ON AT THE SAME TIME. WITH NO INDICATION IF THE VEHICLE IS IN REVERSE OR DRIVE. TALK TO THE DEALERSHIP AND THEY SAID THERE ARE WIRES BROKEN AND THE WIRE HARNESS NEEDS TO BE REPLACED. I BELIEVE THIS IS A MANUFACTURING DEFECT, HOW CAN ANYTHING I DID CREATE THIS MALFUNCTION BUT I'M BEING CHARGED FOR THE REPAIRS.

Mileage: 53,000

Aug 14, 2019

3RD TIME SINCE PURCHASING THIS VEHICLE.NO WARNING I TURN IT OF WONT CRANK TUNR OVER NOTHING.LIGHTS STILL WORKING

Jul 28, 2019

STARTING AT THE BEGINNING OF THIS MONTH MY CAR WILL RANDOMLY SHUT OFF AND STATE TO 'SHIFT GEAR INTO PARK' THE GEAR SHIFT LIGHTS ON ALL LETTERS LIGHT UP RED AND THE CAR TAKES ABOUT 20 MINUTES TO START BACK UP. TODAY IT HAPPENED THREE TIMES IN A ROW WHILE IN THE CAR WITH MY DAUGHTER AND IT HAS ME PETRIFIED. WE WENT UP THE HILL BY OUR HOME AND IT HAPPENS AND THE CAR STARTED GOING BACKWARDS.

Mileage: 87,000

Jul 24, 2019

MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE.

Mileage: 82,000

Jul 18, 2019

TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS ALMOST LEFT STRANDED THE MECHANIC WAS UNABLE TO PINPOINT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GENGRAS CHRYSLER DODGE JEEP RAM , 460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300.

Mileage: 82,300

Jul 17, 2019

MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE

Mileage: 82,000

Jul 15, 2019

TAKATA RECALL FILL CAR WITH GAS IT WILL SHUT OFF AND LOOSE ALL SOEED CONTROL AND THE SERBICE PARKING BREAK COMES ON WINDSHIELD WIPERS GO YOU LOOSE POWER STEERING LIGHTS FLASH, ALSO CAR WONT GO AGAIN AFTER YOU SLOW DOWN TO INCOMPLETE STOP, ALSO LOOSES ACCELERATION AS YOURE DRIVING WITH NO WARNING WILL SAY TO PUT IN PARK AND WHEN YOU DO YOU EVENTUALLY LOOSE POWER STEERING AND YOU HAVE TO TRY TO RESTART MULTIPLE TIMES TRANSMISSION JUMPS AND JOLTS WHEN SHIFTING GEARS AT ANY RANDOM TIME. THIS ALL HAPPENS VERY RANDOMLY AND GETS WORSE ANY TIME YOU PUT GAS IN ESPECIALLY FILLED UP ALL THE WAY HAVE TAKEN TO DEALER MULTIPLE TIMES AND THEY SAY THERE IS NOTHING WRONG WITH TRANSMISSION THEY CANT GET IT TO DUPLICATE ISSUE THIS HAS BEEN HAPPENING SINCE IVE HAD THE CAR 4 YEARS NOW AND THE OTHER ISSUES WERE SUPPOSEDLY ELECTRICAL CAUSED BY A WATER BOTTLE UNDER MY SEAT BUT YET THE BOTTLE WAS REMOVED AND IM STILL HAVING PROBLEMS

Mileage: 75,000

Jul 2, 2019

I HAVE A 2014 JEEP CHEROKEE SPORT AND MY SERVICE SHIFTER CAME ON AND MY CAR WOULDN'T START UNLESS I JUMP STARTED IT , CALLED THE DEALERSHIP THEY SAID THEY NEVER OF HEARD OF ANYTHING LIKE THAT , I THINK THIS NEEDS TO BE INVESTIGATED OR SOMEONE IS GOING TO END UP KILL BECAUSE OF THERE CAR MESSING UP .

Mileage: 63,714

Jun 28, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS PARKED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE ENGINE CHECK WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 1900 S NOLAND RD, INDEPENDENCE, MO 64055, (816) 836-0100) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,399.

Mileage: 106,399

Jun 28, 2019

VEHICLE DOES NOT START'- INITIALLY SEEMS BATTERY RELATED, BUT BATTERY CHECKS OKAY AT TWO DIFFERENT PARTS RETAILERS. FINALLY GOT A 'SERVICE SHIFTER' MESSAGE ON THE LED READOUT ON THE DASHBOARD. BUT PROBLEM IS INTERMITTENT AND DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS IT ACTS UP IN THEIR POSSESSION. SOME OWNERS IN AN ONLINE FORUM REPORT SIMILAR ISSUES ACROSS A NUMBER OF MODEL YEARS. PLEASE HELP.

Mileage: 111,000

Jun 18, 2019

WHEN DRIVING VEHICLE WILL ENTER WHAT CHRYSLER/JEEP CALLS LIMP MODE. VEHICLE WILL SLOW IMMEDIATELY TO 35MPH NO MATTER PREVIOUS SPEED. ACCELERATOR WILL NOT WORK. VEHICLE MUST BE PARKED AND RESTARTED TO RESET. THIS HAPPENS WITH NO WARNING. VERY DANGEROUS WHEN ON INTERSTATE HIGHWAY.

Mileage: 60,000

Jun 3, 2019

WHILE DRIVING MY GEAR SHIFT SUDDENLY HAS ALL LIGHTS ENGAGED (PARK, DRIVE, REVERSE, AND NEUTRAL) SIMULTANEOUSLY. HAS OCCURRED MULTIPLE TIMES ON BOTH CITY STREETS AND HIGHWAYS AND ONLY RESOLVES BY TURNING ENGINE OFF AND BACK ON. UNKNOWN CAUSE.

Mileage: 73,731

May 28, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN AND THE SERVICE TRANSMISSION, CHECK ENGINE, AND PARK BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OF AND RESTARTED AFTER A FEW MINUTES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BROWN FORD (888-799-6294, LOCATED AT 483 NY-112, PATCHOGUE, NY 11772) WHERE THE TECHNICIAN REPROGRAMMED THE SOFTWARE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,786.

Mileage: 14,786

May 24, 2019

LEAVING MY DRIVEWAY THE E-BRAKE ACTIVATED AND I COULD NOT DEACTIVATE THE UNIT. CALLED AAA TO HAVE THE JEEP TOWED TO CONTEMPORARY AUTOMOTIVE. THE TOW TRUCK DRIVER HAD A DIFFICULT TIME PUTTING THE JEEP ON THE RAMP TRUCK. I AM FORTUNATE I WAS NOT GOING 50MPH. THE SERVICE ADVISER SAID THE PROBLEM WITH THE E-BRAKE WAS THAT A SUNROOF DRAIN HOSE WAS KINKED AND WATER CAUSE THE E-BRAKE FAIL.

Mileage: 74,030

May 15, 2019

TRANSMISSION IS NOT GOING INTO GEAR. I BELIEVE THE COMPUTER IS MESSED UP L, BECAUSE THERE ARE 16 CODES COMING UP AND THE CAR WAS RUNNING FINE BEFOTE

Mileage: 50,000

May 15, 2019

DECELERATING ON I-75 OFF RAMP TO CITY STREET, TURNED OFF CRUSE CONTROL, JEEP STUTTERED TO A STOP WHEN LIGHTLY PRESSING BRAKE PEDAL. ACCELERATING CAUTIOUSLY, STRUGGLED TO ACCELERATE, RMP NEEDLE REVVING HIGH, SLUGGISH ACCELERATION, JOLTED/STUTTERED TO ACCELERATE TO 35-MPH THEN ACCELERATED NORMAL. 4 MILES DOWN CITY STREET WENT TO DECELERATE SLOWLY FOR STOP LIGHT, "SERVICE ELECTRONIC BRAKE SYSTEM." MESSAGE CAME ON SCREEN, BRAKE PEDAL BECAME EXTREMELY STIFF. BRAKE PEDAL WOULD NOT PRESS DOWN AS NORMAL. HAD TO STRUGGLE JUST TO GET JEEP TO STOP AT BUSY INTERSECTION ALMOST REAR ENDED VEHICLE IN-FRONT OF ME... PLACED JEEP IN PARK, TURNED OFF & RESTARTED JEEP, AS PAST ELECTRICAL ISSUES IN 2017 HAVE HAPPENED WITH DECELERATION/ACCELERATION (IN 2017 TURNING OFF/ON JEEP HELPED(PAST IN 2017 BAD BATTERY CELL DEALERSHIP MISSED HAD TO TAKE SOMEWHERE ELSE FOR CORRECT DIAGNOSE/REPLACED BATTERY)). LIGHT TURNED GREEN TRIED TO ACCELERATE THROUGH INTERSECTION TO PARK IN PARKING LOT, JEEP BARELY ACCELERATED TO 10-15 MPH "SERVICE ELECTRONIC BRAKE SYSTEM" MESSAGE CAME BACK ON AFTER 10 MPH WAS REACHED. HAD TO JAM DOWN FOOT TO BARELY MOVE BRAKE PEDAL 2 CM TO COME TO A STOP IN THE PARKING LOT (ALMOST HIT BUILDING). WENT TO PUT DRIVER SIDE WINDOW DOWN BEFORE TURNING OFF JEEP & DRIVER SIDE WINDOW WOULDN'T GO DOWN. NOW SAFETY ISSUE MIGHT NOT BE COVERED UNDER WARRANTY /DEALERSHIP 70,774 MILEAGE. THESE SAFETY ISSUES SHOULD ALWAYS BE COVERED FOR FULL LIFE OF WARRANTY NOT JUST TO 60,000 MILES!!!!!

Mileage: 70,770

Apr 23, 2019

1. THE CAR SHIFTS REALLY HARD INTO GEAR AS I AM DRIVING. NEXT ISSUE THE DOOR ELECTRICALLY JUST STOPPED WORKING

Mileage: 40,000

Apr 18, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (LOCATED AT 17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT A NEW KEY WAS NEEDED. THE KEY WAS REPLACED, BUT THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER HAD A LOOSE WIRE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 98,325.

Mileage: 98,325

Apr 15, 2019

WHILE ACCELERATING ON THE HIGHWAY, MY VEHICLE ENGAGED IN TO PARK. MY VEHICLE WOULDN'T DO ANYTHING BUT SLOW DOWN TO A ROLL. I WAS ABLE TO BRAKE, BUT THE VEHICLE BECAME IDLE.

Mileage: 56,000

Apr 11, 2019

APRIL 2016: TWO YEAR OLD 2014 CHEROKEE STEERING CLUSTER DISPLAY WHEN DARK. REMOVING AND REPLACING THE FUSES INITIALLY RESTORED THE DISPLAY. DEALER COULD NOT ANALYZE AS THE DISPLAY WAS WORKING WHEN THEY HAD THE VEHICLE. SOON THEREAFTER THE PROBLEM RECURRED AND WAS TAKEN TO THE DEALER WHILE THE DISPLAY WAS DARK. THEY RECOVERED SEVERAL GENERAL CODES, DID SOME SOFTWARE REBOOTING AND THE DISPLAY RESTORED. APPROXIMATELY TWO YEARS LATER THE ISSUE RECURRED, THE DEALER DID SEVERAL SOFTWARE REBOOTS ON SEVERAL TRIPS BUT THE ISSUE REMAINED. FINALLY THEY DETERMINED THAT THE CLUSTER WAS BAD AND IT WAS REPLACED. FCA REIMBURSED APPROXIMATELY 75% OF THE CLUSTER AND INSTALLATION COST. THE PROBLEM RECURRED INTERMITTENTLY FOR SEVERAL MONTHS, EACH TIME INVOLVING A TRIP TO THE DEALER. FINALLY THEY HAD IT FOR THREE WEEKS, DETERMINED THAT ALL WAS GOOD, AND RETURNED IT TO ME. TWO DAYS LATER THE CLUSTER DISPLAY DIED. I WAS REFERRED TO AN INDEPENDENT SERVICE CENTER WITH ELECTRONICS EXPERTISE WHO ANALYZED THE ISSUE FOR TWO WEEKS, INCLUDING DEPROGRAMMING AND REPROGRAMMING THE COMPLETE SYSTEM. THE VEHICLE WENT TO A DIFFERENT DEALER FOR REPROGRAMMING AND WHEN RETURNED TO THE INDEPENDENT SERVICE CENTER THE BLANK CLUSTER DISPLAY REMAINED AND THEY WERE UNABLE TO DETERMINE THE ROOT CAUSE. THE SECOND DEALER SUGGESTED THE CLUSTER WAS DEFECTIVE AND SHOULD BE REPLACED. THE INDEPENDENT FOLKS SUGGESTED THE CLUSTER IS GOOD, THERE IS A SHORT SOMEWHERE IN THE SYSTEM OR WIRING, OR A DIFFERENT MODULE. THIS AFFECTS THE SPEEDOMETER, ODOMETER, TACHOMETER, ALL ENGINE DISPLAYS, TURN SIGNAL INDICATORS, GAS GAUGE, AND EMERGENCY WARNINGS.

Mileage: 28,715

Apr 8, 2019

SINCE WE BOUGHT OUR CAR IT HAS HAD SEVERAL RECALLS AS WELL AS ELECTRICAL, COMPUTER BASED, AND POWER TRAIN ISSUES. NONE OF WHICH WERE EXPLAINABLE. WE WERE SINPLY TOLD TO TAKE IT TO JEEP, PUT HUNDREDS OF DOLLARS IN TO FIX IT AND GET IT BACK. WE'VE ONLY HAD THE CAR FOR ABUT 4 YEARS. YESTERDAY, WITHIN A MONTH OF THE LAST OCCURENCE, OUR CAR HAS FROZEN ON US AND WILL NOT START. JEEP HASN'T DONE ANYTHING ABOUT THIS. WE'VE KNOWN SEVERAL OTHER PEOPLE WHO HAVE HAD THIS SAME MAKE AND MODEL WHO HAVE HAD THE SAME PROBLEMS. WE ARE NOT IN A FINANCIAL POSITION TO KEEP PUTTING MONEY INTO A CAR THAT SHOULD LAST US LONGER, OR TO SINPLY JUST TRADE IT IN SINCE WE STILL OWE 10K ON THE CAR. THIS HAS ALSO PUT OUR KIDS SAFETY AT JEOPARDY, HAS CAUSED US LOSS OF WORK DAYS ON TOP OF PUTTING US IN A MORE FINANCIAL BURDEN. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS. IT IS UNFAIR THAT WE SOENT SO MUCH MONEY ON A CAR THAT HAS MALFUNCTIONED SEVERAL TIMES DUE TO BEING BUILT SO POORLY.

Mileage: 110

Apr 3, 2019

THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT, WHEN YOU DO TRY TO SHIFT, THE CAR WILL JOLT LIKE THE ENGINE IS GOING TO FALL OUT OF THE CAR. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT. WILL GET A MESSAGE ON DASH STATING TO SERVICE TRASMISSION AND PARKING BREAK. THIS HAS HAPPENED AT LEAST 5 TIMES THAT I HAVE DOCUMENTED BY PICTURES AND VIDEO ON MY PHONE HOWEVER, HAS HAPPENED A LOT MORE. SPECIFIC DATES DOCUMENTED ARE 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.

Mileage: 76,640

Apr 1, 2019

VEHICLE WILL STALL WHILE DRIVING WITH AN ERROR MESSAGE DISPLAYING "PARK TO SHIFT GEAR". HAD BATTERY REPLACED AS THAT IS WHAT LOCAL JEEP DEALERSHIP STATED ISSUE WAS. PROBLEM ACTUALLY WORSENED AFTER THIS. *TR

Mileage: 84,000

Mar 25, 2019

THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT. IT'S VERY DANGEROUS. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT.

Mileage: 96,000

Mar 10, 2019

MY JEEP CHEROKEE ELECTRONIC PARKING BRAKE HAS COME ON BY ITSELF AND IT CANNOT BE TURNED OFF. THIS FIRST HAPPENED AT THE END OF LAST YEAR AND I BROUGHT IT TO THE DEALER AND I HAD TO PAY FOR THE ELECTRONIC PARKING BRAKE SWITCH TO BE REPLACED. LAST WEEK IT HAPPENED AGAIN AND I BROUGHT IT BACK TO THE DEALER AND THEY TOLD ME THAT NOW THE ELECTRONIC PARKING BRAKE CONNECTOR AND ELECTRONIC PARKING BRAKE MODULE BOTH NEED TO BE REPLACED AT A COST OF $1500 PLUS. DOING A SEARCH ON THE INTERNET REVEALS THAT THIS IS A COMMON PROBLEM WITH JEEP CHEROKEES. I AM AFRAID TO DRIVE THE VEHICLE AS THIS CAN HAPPEN ANYTIME AND IT IS UNSAFE. TO DRIVE. LOOKING ON THE JEEP WEBSITE THEY HAVE ISSUED A SERVICE BULLETIN THAT COVERS THE EXACT ISSUE - ELECTRONIC PARKING BRAKE MODULE CONNECTOR WATER INTRUSION. THE PROBLEM THAT THEY CLAIM IS DUE TO WATER DAMAGE AND IT IS IN A SPOT WHERE I FIND IT HARD TO BELIEVE ANY WATER CAN GET IN.*DT *TP

Mileage: 65,000

Feb 23, 2019

I BOUGHT MY 2014 JEEP CHEROKEE OCT.2016 I NOTICED WHEN I WOULD COME TO A STOP OR PULL OUT IT WOULD STAY STUCK IN THE GEAR AND THEN ALL OF A SUDDEN IT LIKE KICKED INTO THE GEAR WITH A JERK. I TOOK IT BACK TO THE SERVICE DEPARTMENT AND THEY TOLD ME THERE WASN'T ANYTHING WRONG. WELL, IT HAS NEVER STOPPED AND HAS GOTTEN WORSE. WHAT UPSETS ME THAT THERE WAS A RECALL ON THIS JEEP JULY 12, 2016 NHTSA CAMPAIGN NUMBER: 16V529000 TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL IF THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL, THERE IS AN INCREASED RISK OF A CRASH. WHAT MAKES IT WORSE THE DEALERSHIP WAS UNAWARE OF THIS WHEN THEY SOLD IT OR WHEN I BROUGHT IT BACK?? FRIDAY I LEFT WORK AT 6 AM I DRIVE AN HOUR I DRIVE ON BUSY HIGHWAYS MY JEEP SUDDENLY LOST POWER ON A DBL LANE ROAD WITH CARS BEHIND ME AND TO THE LEFT, I AM THANKFUL I WAS ON THE RIGHT SIDE THAT I COULD DRIFT OVER TO THE SIDE, BUT THE SNOW THAT WAS PACKED ALONG THE GUARD RAILS STILL LEFT ME 1/2 IN THE LANE FLASHING SOMETHING ABOUT MY TRANSMISSION. THANK GOD I WAS NOT ON PENNSYLVANIA, INTERSTATE 70 WHEN THIS HAPPENED BECAUSE IT WOULD HAVE BEEN A MAJOR CATASTROPHE WITH MULTIPLE VEHICLES AND TRACTOR TRAILERS. I CALL THE DEALERSHIP WHERE IT WAS BOUGHT TOLD HIM WHAT HAD HAPPENED ...I GOT AN APPOINTMENT IN ABOUT 2 WEEKS THIS JEEP IS UNSAFE!!!! PLUS THERE ARE OTHER ISSUES WITH IT.

Mileage: 111,000

Feb 13, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION GEARS SLIPPED WITHOUT WARNING WHEN THE VEHICLE WAS STARTED. WHILE THE VEHICLE WAS IDLING AT A STOP, A WARNING INDICATOR NEAR THE GEAR BOX INDICATED THAT THE GEAR WAS SHIFTED WHEN IT REALLY WAS NOT. IN ADDITION, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

Mileage: 30,000

Jan 25, 2019

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE GEAR SHIFTER FAILED TO MOVE INTO NEUTRAL AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THEN VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED FIVE MILES DOWN THE ROAD. THE CONTACT STATED THAT THE COOLANT INCREASED TO 200 DEGREES. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM 24 (1020 BELMONT ST, BROCKTON, MA 02301, (781) 961-1550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, FOUR SPARK PLUGS, ONE COIL PACK, AN AUTO GRILL SHOTTER, AND JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

Dec 26, 2018

I WAS DRIVING ON THE HIGHWAY AND MY CHECK ENGINE, TRANSMISSION AND PARK LIGHTS STARTED FLASHING. MY CAR WOULDN'T ACCELERATE AND MY COMPUTER SAID 'SERVICE TRANSMISSION'. NOW MY CAR WON'T SHIFT GEARS OR ACCELERATE. IT HAS 40K MILES ON IT.

Mileage: 40,000

Dec 15, 2018

WHILE DRIVING ON A 4 LANE HIGHWAY AT 65 MPH THE VEHICLE PARTIALLY LOST POWER AND WOULD NOT ACCELERATE, UP SHIFT, OR OWNSHIFT, THE BRAKE LIGHTS STARTED FLASHING, ALONG WITH MANY OTHER LIGHTS ON THE DASH INCLUDING CHECK ENGINE. I PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE JEEP. I WAITED A MINUTE THEN STARTED IT BACK UP. THE SERVICE PARKING BRAKE MESSAGE WAS ON THE MESSAGE CENTER, THE ODOMETER IS BLINKING, AND 4WD IS TEMPORARILY UNAVAILABLE. I HAD IT LOOKED AT BY A MECHANIC AND THEY SHOWED ME THE PARK BRAKE MODULE HAD WATER INTRUSION AND WAS VERY MUCH CORRODED.

Mileage: 156,000

Nov 27, 2018

BROUGHT VEHICLE IN TO THE DEALERSHIP FOR REPAIRS ON SEVERAL OCASSIONS WITH COMPLAINTS OF VEHICLE JUMPING INTO GEAR. RECENTLY HAD TO REPLACE THE BATTERY BECAUSE VEHICLE WOULDN'T STAY RUNNING AND COULD NOT PUT INTO GEAR. VEHICLE IS CURRENTLY AT THE DEALERSHIP BECAUSE IT WAS LEAKING OIL. HAVE BEEN TOLD THAT THE OIL COOLER NEEDS TO BE REPLACED. HAVE ALSO BEEN TOLD THAT THE DRIVE SHAFT IS NOISY AND SHOULD BE REPLACED AND THAT THE AIR TEMPERATURE AMBIENT SENSOR NEEDS TO BE REPLACED. I GAVE THE GO AHEAD TO REPLACE THE OIL COOLER AND AIR TEMPERATURE AMBIENT SENSOR. TOLD THEM TO HOLD OFF ON REPLACING THE DRIVE SHAFT AS THE REPAIR ALONE FOR THE OIL COOLER AND SENSOR WAS GOING TO BE APPROXIMATELY $1,300. I THEN RECEIVED A CALL BACK AND WAS TOLD THAT THEY CHANGED THE OIL COOLER AND UPON TRYING TO START THE VEHICLE IT DIDN'T WANT TO START. THEY TOLD ME MULTIPLE CODES WERE COMING UP AND THAT MY INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN ADDITIONAL COST OF OVER $1,000. ESTIMATE FOR ALL REPAIRS TO BE $2,500 PLUS. WAS ALSO TOLD THAT THE INSTRUMENT CLUSTER IS A SPECIAL ORDER AND ONCE ORDERED THEY WOULD HAVE TO HOLD MY VEHICLE FOR TWO WEEKS UNTIL IT CAME IN AND COULD BE INSTALLED. IT IS COSTING ME $35.00 A DAY FOR A RENTAL VEHICLE THROUGH THEM. I ESTIMATE TOTAL COST FOR REPAIRS AND RENTAL TO BE ABOUT $3,000. THIS COST DOES NOT INCLUDE THE REPLACING THE DRIVE SHAFT WHICH THEY TELL ME IS NOISY.

Mileage: 109,000

Nov 12, 2018

THE CAR STALLS WHEN PRESSING ON THE GAS THEN JOLTS INTO GEAR MAKING IT FEEL AND SOUND LIKE I'VE BEEN HIT FROM BEHIND, IT IS SLOW TO ACCELERATE AT TIMES AND OTHER TIMES IT ACCELERATES EXTREMELY FASTER WHEN I LIGHTLY PUSH THE GAS, IT WILL ALSO DECELERATE AT TIMES WHEN TRYING TO ACCELERATE, THE ELECTRICAL WILL FLASH ALL THE SIGNALS AND TELL ME TO SERVICE THE TRANSMISSION AFTER I FILL MY TANK MOSTLY AND THE CAR WILL SHUT OFF WHEN I STOP AT A LIGHT AND JERK UNTIL INPUT IT IN PARK AND TURN IT OFF WHILE SITTING IN TRAFFIC. THE CONTROLS TO THE LIFT GATE DO NOT ALWAYS WORK WHEN PRESSED INSIDE OF THE VEHICLE. THE CHECK ENGINE LIGHT IS CONSTANTLY ON WHEN I TOOK IT TO THE DEALER THE DIAGNOSTIC SAID IT WAS A SENSOR AND VALVE BUT THE DEALER KEPT THE CAR FOR A WEEK AND ONLY CHANGED THE OIL WHICH WAS NOT NEEDED AND SHUT THE LIGHT OFF ONLY FOR IT TO COME BACK ON ONE DAY AFTER I HAD TO DEMAND THEY FIX MY CAR OR GIVE IT BACK BECAUSE THEY WERE JUST HOLDING IT ON THE LOT, THE SUSPENSION AND SHOCKS ARE OFF THEY KEEP WEARING MY TIRES AND THE BUTTON FOR THE SHIFT GEAR FELL OFF WHILE I WAS ATTEMPTING TO PUT THE CAR IN GEAR WHICH IS AN OBVIOUS DEFECT

Mileage: 26,000

Nov 10, 2018

WHEN I'M DRIVING MY CAR WILL JUST STALL WITHOUT WARNING UNTIL THE CAR BECOMES TO A COMPLETE STOP. THIS HAS HAPPENED TO ME AT LEAST 4 TIMES BEGINNING 10-27-18 AND THE LAST TIME WAS 11-08-18 AND I HAD IT TOWED TO THE DEALERSHIPS DESIGNATED SHOP AND WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT THAT COULD BE FIXED. THEY ALSO TOLD ME THEY HAD OTHER CUSTOMERS COMPLAINING ABOUT THEIR JEEP-CHEROKEE STALLING ON THE FREEWAYS AND IN THE MIDDLE OF TRAFFIC. MY VEHICLE STALL ON ME WHEN I WAS DRIVING ON THE STREETS AND I WOULD ONLY GET A FEW FEET FROM HOME AND ONE OF THOSE TIMES THE BATTERY LIGHT WOULD COME ON AND ANOTHER TIME THE LIGHT CAME ON FOR DRIVING ON ON HILL OR SOMETHING IN THAT EFFECT.

Mileage: 84,030

Nov 5, 2018

TRAVELING ON TOWN ROAD. THE BATTERY LIGHT CAME LIT UP ON THE CONTROL PANEL WITH A WARNING TO PUT VEHICLE IN PARK. ENGINE COMPLETELY SHUT OFF. GAS PEDAL UNRESPONSIVE. WE PULLED OVER TO THE SIDE OF THE ROAD. TRIED TO RESTART VEHICLE SEVERAL TIMES OVER THE COURSE OF 15+ MINUTES. VEHICLE FINALLY RESTARTED LIKE NORMAL. TURNED VEHICLE AROUND BY CROSSING OVER DOUBLE YELLOW LINES, PUT IN REVERSE. VEHICLE COMPLETELY SHUT OFF LEAVING US DISABLED ACROSS ROAD, SAME WARNING AND BATTERY LIGHT ON. ENGINE FINALLY RESTARTED 10 MINUTES LATER. RETURNED THE VEHICLE SAFELY HOME.

Mileage: 39,000

Nov 4, 2018

MY JEEP CHEROKEE KEEPS REPEATING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR. SOMETIMES I AM TERRIFIED TO DRIVE BECAUSE I DO NOT KNOW WHAT IS GOING TO HAPPEN. TODAY AND ON OTHER DAYS, THE JEEP HAS CUT OFF ON ME A FEW TIMES WHILE IN MOTION ON A CITY STREET AND SOMETIMES WHEN TURNING. THE VEHICLE SLAMS INTO GEAR WHEN DRIVING SOMETIMES AND FEELS LIKE I AM GETTING HIT IN THE REAR OF THE CAR. IT IS VERY DANGEROUS BECAUSE YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. TODAY, THE JEEP ALMOST CAUSED AN ACCIDENT WHEN IT JUST STOPPED ON ITS OWN. ADDITIONALLY, IT OFTEN SHIFTS GEARS ERRATICALLY AND VERY ROUGH, EVEN JERKING AT TIMES. THE DEALERSHIP SAID THEY DID A SOFTWARE UPDATE BUT THIS DID NOT RESOLVE THE ISSUE. I HAVE TAKEN TO THE DEALER AT LEAST THREE TIMES ABOUT THIS ISSUE AND I KEEP GETTING STALLED SAYING EITHER COME BACK IN 500 MILES SO THE CAN DO AN OIL CONSUMPTION TEST OR THAT THEY CANNOT DUPLICATE THE ISSUE. EACH TIME I TAKE IT IN THEY SAY THE DID A SOFTWARE UPDATE OR AN OIL CHANGE. THE PROBLEM REMAINS.

Oct 31, 2018

ON DATE OF INCIDENT VEHICLE FUNCTIONED FINE IN THE MORNING. AT 4:30PM WHEN I WENT TO LEAVE WORK VEHICLE WOULDN'T START. RECEIVED SEVERAL ERROR MESSAGES INCLUDING 4WD SYSTEM UNAVAILABLE, PARK BRAKE UNAVAILABLE AND SERVICE SHIFTER. 2 HOURS LATER NOTHING WORKED. TRIED TO JUMP THE VEHICLE AND WAS ABLE TO GET IT STARTED. HAD AUTO ZONE TEST BATTERY AND SAID IT WAS FINE. TOOK TO DEALERSHIP AND THEY RAN TESTS FINDING NO CAUSE OR ISSUES. BATTERY PASSES THEIR TESTS. MORNING AFTER I GOT VEHICLE BACK FROM DEALER IT STARTED UP VIA REMOTE START WITH NO ISSUES, TOOK SON TO DAYCARE 7 MINUTES AWAY. AFTER ABOUT 10 MINUTES WENT TO LEAVE DAYCARE (VEHICLE WAS TURNED OFF) AND IT DID NOT START. WAS ABLE TO GET IT TO START WITH A JUMP. CALLED DEALERSHIP TO INFORM THEM, WAITING FOR A CALL BACK NOW. CHECK ENGINE LIGHT IS ON.

Mileage: 59,056

Oct 25, 2018

THERE IS WATER ENTERING THE VEHICLE IN THE REAR PASSENGER SEAT AND IN THE SPARE TIRE CARGO AREA WHEN IT RAINS. IT IS POOLING UP IN THESE AREAS AND THERE ARE ELECTRICAL COMPONENTS RIGHT BY THIS.

Mileage: 65,000

Sep 14, 2018

THE RADIO AND ALL FUNCTIONS RELATED TO THIS, INCLUDING HEAT/AC, BACK UP CAMERA, ENVIRONMENTAL CONTROLS, HANDS FREE CALLING, INTERMITANTLY GO OFF. SOMETIMES WHEN I START THE CAR, NEED TO WAIT 15 MINUTES OR MORE BEFORE IT STARTS. OTHER TIMES IT FAILS WHEN DRIVING. JEEP DEALER STATED THE RADIO WENT BAD AND NEEDS REPLACING. HE ALSO STATED THAT HE NEEDS TO REPLACE THESE REGULARLY

Mileage: 60,000

Sep 5, 2018 Crash

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH IN THE RAIN, THE WINDSHIELD WIPER MOTOR FAILED AND THE EXTERIOR AND INTERIOR LIGHTING SHUT OFF. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS RESTARTED, THE LIGHTS TURNED BACK ON AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BEMIDJI CHRYSLER CENTER (LOCATED AT 755 PAUL BUNYAN DR NW, BEMIDJI, MN 56601, (218) 751-8006) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO STOP THE VEHICLE WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE AND WAS NOT DIAGNOSED FOR THE BRAKE AND STEERING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

Sep 1, 2018

MY 2014 JEEP CHEROKEE TRAILHAWK STARTED HAVING ISSUES WHERE TRACTION CONTROL WOULD ENGAGE WHEN STOPPED AT A LIGHT AND IT WOULD STAY ON UNTIL THE CAR WAS TURNED OFF. THIS PROGRESSED TO AN INSTANCE WHERE I WAS STOPPED AT A LIGHT AND TRACTION CONTROL ENGAGED WHILE STOPPED AND THE ENGINE STALLED. I TOOK THE CAR TO THE JEEP DEALERSHIP AND THE ONLY CODE WAS TO CHECK WIRE CONNECTIONS, WHICH THEY SAID THEY DID. THE CAR DROVE FINE FOR ABOUT ONE DAY, THEN, WHILE ON THE HIGHWAY, THE DASHBOARD AND RADIO WOULD START TO CUT OUT BRIEFLY AND COME BACK ON. ONCE I WAS OFF THE HIGHWAY AND STOPPED AT A LIGHT, TRACTION CONTROL ENGAGED. AT THE NEXT LIGHT, THE CAR STALLED AGAIN. I USED A CODE READER AND THERE WERE NO CODES AVAILABLE. THIS COULD CAUSE AN ACCIDENT IF THE CAR LOSES POWER WHEN DRIVING AT HIGHWAY SPEEDS.

Mileage: 45,000

Aug 22, 2018

I BOUGHT MY JEEP CHEROKEE 2014 AWD WITH 60K MILES ON IT. WITHIN IN 6 MONTHS, MY DASHBOARD SAID SERVICE TRANSMISSION AND IT WAS UNDRIVEABLE. THE DEALERSHIP SAID IT WAS SOFTWARE ISSUE AND FIXED IT. NOT EVEN A YEAR LATER AND I HAD THE SAME ISSUE AGAIN AND IT IS NOW GETTING A NEW TRANSMISSION. OFTEN WHEN DRIVING, IT REVS VERY HIGH AND GOES NOWHERE, OR IF I'M CRUISING A PARKING LOT, ITS REVVING VERY HIGH AND WILL JERK INTO ANOTHER GEAR. NOT ONLY THAT, BUT I'VE HAD KNOW DRIVE SHAFT BEARING ANDS A NEW RADIO PUT IT. THE BIG ISSUE IS THE TRANSMISSION AND THE REPEATED TOWS, MISSING WORK, LATE TO WORK, ENGINE SHAKING, GRINDING, AND NOW BEING REPLACED. I'VE OWNED IT MY OWN FOR 1.5 YEARS, AM ALREADY AT THIS POINT. DEALERSHIP WON'T REPLACE IT, JUST TOLD ME I HAVE IT COVERED UNDER WARRANTLY AND OH WELL. THESE ISSUES HAVE HAPPENED WHEN STARTING MY CAR IN THE MORNING TO LEAVE MY DRIVEWAY, WON'T SHIFT INTO GEAR. DRIVING ON THE HIGHWAY ATTEMPTING TO SWITCH LANES AND HAVE NO ACCELERATION SO I SLAM ON THE BRAKES BEFORE I GET INTO AN ACCIDENT BECAUSE I KNOW IF IT DOESN'T TAKE OFF, ITS NOT GOING TO UNTIL I LEAST EXPECT IT.

Mileage: 90,000

Aug 15, 2018

THE LIGHT WILL NOT COME ON ON THE DASHBOARD I CAN'T TELL HOW FAST I'M GOING OR HOW MUCH GAS IS IN THE CAR I TOOK IT TO A AUTO PLACE THEY PUT A THING ON THE CAR AND IT SAID IT WAS THE CLUSTER THERE WAS A RECALL ON THE CLUSTER AND I TOOK IT TO A CHRYSLER PLACE IN MADISON OHIO THEY SAID THEY FIXED IT BUT IT'S NOT FIXED THEY TOLD ME IN ORDER FOR THEM TO SEE IF IT'S THE CLUSTER THE RECALL I WILL HAVE TO PAY A $115.00 DOLLARS. JUST TO CHECK IF IT'S THE RECALL.

Mileage: 28,500

Aug 12, 2018

I FIRST EXPERIENCED WHAT FELT LIKE MY TRANSMISSION WASN'T SHIFTING PROPERLY RIGHT AWAY. I NOTICED IT IN LOWER GEARS. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID EVERYTHING WAS FINE. I THEN STARTED TO EXPERIENCE MY ENGINE RANDOMLY STALLING. I WOULD BE GOING SLOW AND I WAS USUALLY TAKING A RIGHT TURN. I WENT TO TURN ON MY CAR AND IT SAID ENGINE FAILURE. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. I RECEIVED A CALL THAT THE REASON MY CAR AHUT OFF WAS BECAUSE THERE WASN'T ANY OIL. I HAVE ALL MY RECORDS AND MY OIL HAD BEEN CHANGED AT A DEALERSHIP LESS THAN TWO WEEKS PRIOR. SO THEY PUT OIL IN IT AND SAID I WAS FINE. WITHIN A WEEK MY CAR DIED TURNING RIGHT ON RAIL ROAD TRACKS IN AN INSTERSECTION. WE HAD TO HAVE A POLICE OFFICER COME AND PUSH US OFF THE TRACKS AND WAIT FOR US TO GET TOWED. THE DEALERSHIP TOLD MY THERE WAS A HARNESS THAT NEEDED TO BE REPLACED AND IT WOULD COST $700! THEY SAID THAT HE HARNESS WAS UNDER MY HOOD WHEN I DID RESEARCH IT WAS DISCOVERED THAT IT WAS IN MY TRUNK. THEY SAID IT NEEDED TO BE REPLACED DUE TO WATER DAMAGE. IN MY TRUNK? I DID RESEARCH AND FOUND THIS HARNESS WAS A COMMON ISSUE BUT IT DIDN'T HAVE ANYTHING TO DO WITH THE ISSUES I WAS HAVING. NOW IT IS A YEAR LATER AND WE ARE HAVING THE SAME ISSUE. MY SERVICE LIGHTS WILL TURN ON RANDOMLY. MY ENGINE STALLED ON THE HIGHWAY GOING 70 MPH. I AM AT A LOSS WHAT TO DO. MY TWO YEAR OLD HAS BEEN IN THE CAR WITH ME WHEN THIS HAPPENS AND I JUST WANT TO KNOW MY CAR IS SAFE TO DRIVE.

Mileage: 84,197

Jul 26, 2018

VEHICLE WILL RANDOMLY SHUT OFF WHILE IN MOTION. THIS HAPPENED TODAY 7/26/18 AND 2 OTHER TIMES THIS PAST MONTH. NO CHECK ENGINE LIGHTS OR OTHER WARNINGS. AFTER SHUTTING OFF NOTHING ON THE VEHICLE WORKS NOT EVEN HAZARD LAMPS.

Mileage: 60,000

Jul 11, 2018

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AUTO LOCK FUNCTION LOCKED THE CONTACT INSIDE THE VEHICLE. THE CONTACT ALSO HEARD AN ABNORMAL WINDING NOISE WHILE THE VEHICLE WAS IN THE PARK POSITION. WHILE DRIVING AT UNKNOWN SPEEDS, THE PARKING BRAKE ENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 9,935. *TT

Mileage: 9,935

Jun 23, 2018

WHILE DRIVING MY 2014 JEEP CHEROKEE JUST SHUT DOWN. AFTER JUMPING THE BATTERY AS SOON AS WE TOOK THE CABLES OFF THE CAR SHUT OFF AGAIN. MY VEHICLE WAS IN MOTION ON A CITY STREET

Mileage: 53,000

May 14, 2018

THE ELECTRONIC PARKING BRAKE ENGAGED AND WOULD NOT DISENGAGE. HAPPENED TWICE ONCE WHILE DRIVING ONCE WHEN THE VEHICLE WAS STOPPED. TOWED TO A DEALERSHIP, AFTER 4 WEEKS THE ONLY SOLUTION WAS TO COMPLETELY REWIRE THE ENTIRE VEHICLE. CLAIMING IT IS NOT COVERED UNDER WARRANTY. DEALERSHIP INFORMED ME THAT THERE WAS WATER INTRUSION.

Mileage: 60,000

Apr 24, 2018

MY JEEP WHEN I TAKE THE KEY OUT IT DINGS SAYING THE KEY IS IN THE EGNITION WHEN ITS NOT IT WONT LET ME LOCK MY DOORS AND NOW TODAY IT WONT EVEN START MY JEEP IT DONT EVEN TURN ON. AND WHEN GOING DOWN THE ROAD THE TRANSMISSION KEEPS TRYING TO TAKE OFF TO HARD OR HUSITATES TO GO

Mileage: 59,000

Apr 20, 2018

A POP-UP MESSAGE APPEARS THAT THE "VEHICLE PHONE REQUIERS SERVICE" THE GPS BECOMES INOPERATIVE AND CAUSES LOSS OF GPS FUNCTION. THESE FAULTS ARE DISCUSSED I SERVICE BULLETIN SB-10058300-8397. THIS HAPPENS INTERMITTENTLY AND CAN OCCUR AT ANYTIME. THIS OCCURRED WITHIN THE WARRANTY PERIOD AND BUT WAS REPORTED TO JEEP 3 DAYS AFTER THE WARRANTY PERIOD. IT WAS INTERMITTENT AT THE TIME AND I THOUGHT IT WAS JUST A COMPUTER GLITCH. IT IS NOW SO UNRELIABLE THAT IT IS USELESS. JEEP REFUSES TO DO ANYTHING TO SUPPORT REPAIR OF THIS ISSUE WHICH THEY KNOW EXISTS. THEIR U-CONNECT PEOPLE HAVE BEEN TELLING ME TERE IS A SOFTWARE FIX FOR THIS TO PUT ME OFF FOR SIX MONTHS BUT HAVE NOT PRODUCED ANYTHNG WHICH COULD FIX THIS. IT IS TIME FOR A RECALL ON THIS ITEM SO THAT THEY ARE FORCED TO TAKE CARE OF THEIR CUSTOMERS. BY THE WAY EVEN THOUGH THEY KNEW THERE WERE POTENTIAL ISSUES WITH THIS FUNCTION OF THE RADIO THEY FAILED TO INFORM THEIR CUSTOMERS OF THE PROBLEMS. IF THEY HAD IINFORMED ME THIS PROBLEM WOULD HAVE BEEN REPORTED TO THEM 2 MONTHS EARLIER AND WITHIN THE WARRANTY PERIOD. THIS IS WRONG, JUST WRONG.

Mileage: 33,000

Apr 12, 2018

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONSUMER STATED IT WAS A WIRE HARNESS MALFUCTION. THE VEHICLE IS EFFECTED WHILE IN MOTION, AND SHIFTS TO NEUTRAL STATE THEN STOPS DUE TO LOSS OF POWER. AFTER CAR IS TURNED ON POWER IS RESTORED WITH TROUBLE CODES APPEAR WITH NO REASONING. THE WIRE HARNESS RECALL WAS ADDRESSED VIA RESET, BUT WIRE HARNESS WAS NOT REPLACED. THE VEHICLE WAS TAKEN TO SHERMAN DODGE CHRYSLER JEEP RAM (7601 SKOKIE BLVD, SKOKIE, IL 60077, 866-650-8000) THE FAILURE MILEAGE WAS 45,000. *TT *TR

Mileage: 45,000

Mar 29, 2018

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE AIR BAGS, CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE MESSAGE CENTER DISPLAYED 'CHECK AIR BAGS SYSTEM ". THE VEHICLE WAS DRIVEN TO THE DEALER (BAXTER CHRYSLER/JEEP/DODGE OF BELLVIEW, NEBRASKA) WHOM INFORMED THE CONTACT THAT WITHOUT DIAGNOSING THE VEHICLE AN EXACT FAILURE COULD NOT BE DETERMINED BUT THEY WERE ABLE TO INFORM THE CONTACT THAT THERE WAS A RODENT NEST INSIDE THE ENGINE NEAR THE BATTERY COMPARTMENT AND THERE WERE SIGNS OF CHEWING ON THE WIRES TO THE AIR BAGS SENSORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

Mar 22, 2018

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. APPROXIMATELY ONE MONTH AGO, THE CONTACT WAS UNABLE TO OPEN THE HATCH WITH THE KEY FOB. IN ADDITION, THE CONTACT COULD NOT UNLOCK THE VEHICLE DOORS. WALSER CHRYSLER JEEP DODGE RAM (314 MAIN ST, HOPKINS, MN 55343) WAS CONTACTED AND ADVISED THE CONTACT TO BUY TWO NEW KEY FOBS. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 46,000. *TT

Mileage: 46,000

Dec 28, 2017

WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 45 MPH. THE VEHICLE SHIFTED OUT OF GEAR, LUNGES AND GOES AGAIN IN A JERKING/ HESITATING MANNER. CHECK ENGINE LIGHT CAME ON AND SERVICE TRANSMISSION LIGHT CAME ON. PULLED OVER PUT IN PARK AND RE SELECTED A GEAR. WHEN DOING SO IT MAKES A HORRIFIC GRINDING NOISE AND HAS NO POWER. THE BATTERY HAS BEEN REPLACED TWICE SINCE 2014 FOR A "BAD BATTERY" AFTER BOTH OF THESE REPLACEMENTS WITHIN 4 MONTHS WE HAVE NOW EXPERIENCED THESE TRANSMISSION PROBLEMS. I STRESS THIS IS THE SECOND TIME WITH THE TRANSMISSION ISSUE AND ALSO THE SECOND TIME FOR THE BATTERY REPLACEMENT.

Mileage: 52,968

Dec 17, 2017

LEFT VISOR NO POWER ALSO GARAGE DOOR OPENER NO POWER WIRES SMELLED LIKE THEY WERE BURNING WHILE DRIVING JEEP LATER I FOUND OUT NO POWER LEFT VISOR & GARAGE DOOR OPENER NO POWER

Mileage: 37,600

Nov 19, 2017

I PARKED MY CAR IN THE GARAGE AS USUALLY (SO VEHICLE WAS PARKED). ON TOP OF MY GARAGE THERE IS MY NEIGHBOR'S APARTMENT AND MY APARTMENT IS ON TOP OF THE NEIGHBOR'S APARTMENT. I AM COMPLETELY SURE THAT, WHEN I CAME HOME THE NIGHT BEFORE, I HAD SHUT OFF THE CAR (USING THE PUSH BUTTON- THE CAR HAS A KEYLESS IGNITION SYSTEM) BUT IN THE MIDDLE OF THE NIGHT THE CAR TURNED ON BY ITSELF. WE DON'T KNOW FOR HOW LONG THE CAR WAS RUNNING BUT IT RAN ENOUGH TIME TO FILL MY NEIGHBOR'S APT. WITH FUMES AND ALSO THE FUMES REACHED MY APT. UPSTAIRS WHERE I WAS SLEEPING WITH MY DAUGHTER. THE TWO OF US (MY DAUGHTER AND I) WERE LUCKY BECAUSE I HAD ALL MY WINDOWS OPEN (IT WAS HOT THAT NIGHT) BUT MY NEIGHBOR ENDED UP IN THE HOSPITAL FOR 3 WEEKS. AT LEAST 19 DEATHS HAVE BEEN REPORTED NATIONS WIDE DUE TO KEYLESS IGNITION MALFUNCTIONING ISSUES. THERE SHOULD BE SOME SORT OF AUTOMATIC SHUT DOWN AFTER A CERTAIN AMOUNT OF TIME BUT THERE ISN'T ONE IN ANY CAR THAT HAVE THIS KEYLESS IGNITION SYSTEM. ALSO VERY FEW MANUFACTURERS HAVE ADDED A BEEPING OR AUDIO ALARM TO WARN DRIVERS THEY HAVE WALKED AWAY WITH THE FOB BUT FAILED TO TURN OFF THE IGNITION. I DID TURNED OFF MY CAR BUT STILL IT TURNED ON BY ITSELF, CAUSING MY CAR TO IDLE IN THE GARAGE FOR MANY HOURS. I BELIEVE THE START/STOP BUTTON ON THE DASHBOARD OF MY CAR IS ACTUALLY MALFUNCTIONING. HOWEVER WHEN I TOLD THIS TO JEEP DEALER THEY SAID THE CAR IS PERFECT AND THEY WANT TO GIVE ME BACK ONLY $15K. I PAID $24K FOR THAT VERY DANGEROUS CAR! SINCE THE INCIDENT ON SEPTEMBER 16TH,2017 I HAVE BEEN HAVING ANXIETY ISSUES AND ALSO I HAD TO RELY ON THE GOODWILL OF FRIENDS AND THE USE OF A FRIEND'S CAR. I NOW NEED TO MOVE ON FROM THIS INCIDENT AND GET A CAR THAT I CAN RELY ON AND FEEL SAFE PARKING IT IN MY GARAGE BUT I WANT TO MAKE SURE THAT THESE CARS ARE OUT OF THE MARKET ASAP SO NONE WILL SUFFER WHAT WE SUFFERED. THANK YOU. ..UPDATED 01/04/18 *BF . UPDATED 8/20/18*JB *TR

Mileage: 36,000

Oct 10, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A STOP LIGHT. THE CONTACT ALSO STATED THAT WHEN SHIFTED GEARS INTO DRIVE OR PARK, THE TRANSMISSION WOULD MAKE A LOUD KNOCKING NOISE. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER (353 BROADWAY, LYNNFIELD, MA 01940, PHONE NUMBER: (888) 694-7177) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (GRAVA CHRYSLER DODGE JEEP RAM SRT, 29 MYSTIC AVE, MEDFORD, MA 02155, PHONE NUMBER: (781) 391-8950) WHERE IT REMAINED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 39,400.

Mileage: 39,400

Oct 2, 2017

I HAD TURNED ON THE REAR DEFROST AND AFTER BEING ON FOR ROUGHLY 5 MINUTES, THE ENTIRE REAR WINDSHIELD EXPLODED. THE TEMPERATURE OUTSIDE WAS 35 DEGREES FAHRENHEIT. I WAS STATIONARY AT THE TIME OF THE EXPLOSION.

Mileage: 96,000

Sep 25, 2017

CAR CUTS OFF GOING ABOUT 40MPH. STEERING LOCKED UP. WHILE I WAS ON HIGHWAY. PROBLEM OCCURRED MULTIPLE TIMES. UNSAFE VEHICLE PURCHASED TOP WARRANTY AND I'M STILL BEING CHARGED FOR REPAIR. PURCHASED THE CAR USED HAS 40,000 MILES. AND I HAVE HAD THE CAR FOR 3 MONTHS YET! CAR STARED BACK UP AND WOULDN'T LET ME GO OVER 20MPH.

Mileage: 40,000

Sep 5, 2017

SOMETIMES CAR WON'T START COMPLETELY OUT OF OIL NO WARNING NOT FIT FOR CHANGE BUCKING FROM TRANSMISSION COOLING 2 CODES SET OFF ONE SAID VACUUM LEAK OTHER UNKNOWN COMPLETE ELECTRICAL PANEL WENT PICKLES ACROSS DASH RADIO PHONE SINKING HAVE TO SHIFT DOWN CAR FOR TO REBUT MOTOR SOUNDS LIKE JET ENGINES NOW TAPPING ALL FOUR BRAKES ROTORS AND CALIPERS NEEDED TO BE REPLACED BUCKS FORWARD NO WARNING LIGHTS HAVE TO MANUALLY GO THREW COMPUTER TO FIND OUT WHAT IS WRONG TRANSMISSION WORKED ON TWICE TOLD AT FIRST NOTHING WRONG ALSO AC FAILED NOW OTHER FANS NOT WORKING COOLING NOT HOLDING SHAKING IN DASH GONE UP AS HIGH AS 300 SMELL ANTIFREEZE ALL BEFORE 2000 MILES. *TR

Aug 17, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO LITHIA DODGE A THIRD TIME, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DIAGNOSED. DURING THE FOURTH VISIT TO THE DEALER, IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE DIAGNOSIS WAS LATER REVISED TO STATE THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Aug 4, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER, DODGE, JEEP OF BOWIE, MARYLAND WHERE THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY ALTERNATOR. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR BECAUSE IT WAS PREVIOUSLY REPAIRED UNDER AN ALTERNATOR RECALL IN 2015. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

Jul 31, 2017

WAS DRIVING THE CAR AND TRANSMISSION STARTED TO DISENGAGE. RPMS WERE GOING HIGH BUT THE CAR WAS NOT MOVING. LATER THAT DAY, THE CAR LUNGED AND THE SERVICE TRANSMISSION LIGHT CAME ON THE CAR DASHBOARD. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE TURNED IT OFF, THEN BACK ON. SAME ISSUE BUT THE CAR LET US DRIVE IT HOME. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THIS IS A 2014 JEEP CHEROKEE TRAILHAWK WITH ONLY 22,000 MILES. THE TRANSMISSION HAS BEEN ACTING UP SINCE THE DAY WE PURCHASED IT. IT'S AN AUTOMATIC SHIFT, BUT IT IS VERY ROUGH, THE CAR HESTIATES WHEN YOU PRESS ON THE GAS. NOT SURPISED THAT THE TRANSMISSION HAS GONE OUT ON A 3-YEAR OLD CAR WITH ONLY 22,000 MILES - PITYFUL.

Mileage: 22,000

Jun 9, 2017

JEEP RECALL AS I WAS EXITING OFF THE FREEWAY, I SUDDENLY NOTICED A DELAYED RESPONSE WHEN STEPPING ON THE GAS PETAL TO ACCELERATE A BIT IN ORDER TO GET TO THE FAR RIGHT LANE. WHEN I RELEASED MY FOOT FROM THE GAS PEDAL, THE CAR SOUNDED LIKE IT HAD SHUT DOWN AND THE LIGHTS INSIDE HE VEHICLE HAD ALL SHUT DOWN AS WELL. THE CAR WAS STILL ROLLING BUT IT WAS NO LONGER TURNED ON. I QUICKLY TRIED TO TURN THE KEY TO TRY TO TURN THE CAR BACK ON, AND STEPPED ON THE GAS PEDAL TO GIVE IT GO AHEAD, BUT NOTHING HAPPENED. LUCKILY I WAS ABLE TO GET TO THE FAR RIGHT LANE AND WAS SOMEWHAT OUT OF THE TRAFFICS WAY. SINCE THE , THE CAR HAS NOT BEEN DRIVEN, DUE TO SAFETY ISSUES I AM NOT TOO SURE ABOUT. UNKNOWN. JUST TWO DAYS AGO, I HAD THE JEEP TOWED TO THE NEAREST JEEP DEALERSHIP BUT IT WILL NOT BE SERVICED OR ATTENDED TO UNTIL A WEEK FROM NOW. I WORK TWO JOBS WHICH ARE BOTH LOCATED AT LEAST 15 MILES AWAY FROM MY HOME AND NOT HAVING A VEHICLE TO GET TO WORK HAS PUT A HUGE BURDEN ON MY WHOLE LIFESTYLE AND DAILY ROUTINE OF OBLIGATIONS. NEEDLESS TO SAY, THE FINANCIAL BURDEN HAS CREATED NOTHING BUT BITTERNESS TOWARDS THE MANUFACTURE OF MY JEEP. I WOULD LIKE FOR THIS NIGHTMARE TO END AND NOT REOCCUR AGAIN BECAUSE I WON'T BE ABLE TO STAY CALM AND PATIENT NEXT TIME. IF WE COULD AT LEAST BE PROVIDED WITH A LOANER CAR FOR UNPREDICTED INCIDENCES LIKE THIS THEN MAYBE WE COULD MANAGE AND TOLERATE A BIT MORE. BUT I CAN'T BELIEVE WE STILL HAVE TO PAY OUT MORE MONEY WE SHOULDN'T HAVE TO BE GIVING. THIS IS THE MANUFACTURES RESPONSIBILITY TO TAKE CARE OF ITS CONSUMERS AND TO PUBLIC SAFETY.

May 16, 2017

PROBLEMS WITH THE LIFT GATE RESULTS IN A DEAD BATTERY! THE VEHICLE HAD BEEN TAKEN TO DEALER SHIP EXPLAINING THAT THE LIFT GATE WOULD CLOSE. SERVICE DEPT INDICATED THAT IRREGARDLESS OF THE TAIL GATE NOT CLOSING THAT THE BATTERY SHOULDN'T HAVE BEEN AFFECTED BECAUSE THE LIGHTS TURN OFF AUTOMATICALLY. NOT TRUE, YET HE INSISTED THEY WERE TO ABLE TO FIND ANYTHING WRONG WITH THE LIFT GATE AND REPROGRAMMED THE VEHICLE. A WEEK LATER THE SAME PROBLEM OCCURRED AND WE SCHEDULED YET ANOTHER APPT ONLY TO FIND THE DEALERSHIP NEEDED TO ORDER A PART AND IT WOULD BE IN THE NEXT DAY. WOKE UP THIS AM ONLY TO FIND THE VEHICLE WOULD NOT START BECAUSE THE BATTERY WAS DEAD BECAUSE THE LIFT GATE WOULD NOT CLOSE. THIS IS A REOCCURRING PROBLEM AND IT WAS DIFFICULT TO CONVINCE THE DEALERSHIP TO FIX IT. I WOULD LIKE TO KNOW IF ANY OTHER OWNERS ARE EXPERIENCING THIS PROBLEM. THE VEHICLE ALSO REVS HIGH AND UPON MAKING A COMPLETE IT LUNGES FORWARD WHEN YOU TAKE YOUR FOOT OFF THE GAS. DEALERSHIP SAYS THEY CAN'T FIND ANYTHING WRONG WITH THE ENGINE. IT SEEMS ALL THEY EVER DO IS REPROGRAM THE VEHICLE AND FEEL THATS ALL THEY NEED TO DO. DO I HAVE TO WAIT UNTIL THERES AN INCIDENT BEFORE ANYONE WILL LOOK AT THESE PROBLEMS? PLEASE HELP.

May 14, 2017

WHEN I PUSH THE GAS PEDAL TO ACCELERATE THE VEHICLE DOES NOT SPEED UP FOR SOME TIME, I CAN HAVE THE GAS PEDAL PUSHED TO THE FLOOR AND THERE IS A VERY LONG LAG TIME FOR THE CAR TO SPEED UP AND SWITCH GEARS, IT IS EXTREMELY DANGEROUS, I HAVE PUT IN REVERSE SEVERAL TIMES TO BACK OUT OF MY GARAGE AND THE CAR WILL NOT GO IN REVERSE, THE ENTIRE CAR THUMPS BACK AND FORTH AND HESITATES AND TAKES SOME TIME TO GET IN GEAR, MY RADIO HAS STOPPED WORKING TWICE, TOUCH SCREEN BLACKED OUT RECENTLY WHILE IN MOTION, WHEN ATTEMPTING TO PASS A CAR I CAN NOT SAFELY GET MY SPEED UP, ITS A REAL LEMON AND DANGEROUS, I AM WAITING TO GET REAR ENDED, PUSHING ON GAS PEDAL AND ENGINE REVS UP REAL LOUD BUT CAR DOES NOT ACCELERATE LIKE A NORMAL CAR WOULD, PURCHASED 7 MONTH AGO AND SEEMS TO BE HAVING MORE ISSUES EVERY DAY, WAS IN A DRIVE THROUGH WITH CAR ON, FOOT ON BRAKE, AND CAR IN DRIVE AND TOOK FOOT OFF BRAKE AND HIT GAS PEDAL AND CAR DID NOT GO LIKE IT WAS IN NEUTRAL, I HAD TO PUT IN PARK, TURN OFF AND TURN ON AGAIN TO PUT IN DRIVE, THIS VEHICLE IS NOT SAFE, WILL TAKE IT IN FOR RECALL REPAIR TOMORROW AND IF NOT REPAIRABLE WILL BE TRADED, DO NOT PURCHASE, LOOKS NICE BUT TERRIBLE TRANSMISSION

Mileage: 30,000

Apr 13, 2017

"SERVICE TRANSMISSION WARNING AND CHECK ENGINE": VEHICLE MOVING UPHILL, AUTO TRANSMISSION SHIFTS TO LOWER GEAR; TRANSMISSION BEGINS TO SLIP AND ABILITY TO MAINTAIN SPEED DROPS; HAPPENED IN MIDDLE LANE OF INTERSTATE; MANAGED TO EXIT INTERSTATE AND PARK; VERY LITTLE POWER TO MOVE VEHICLE; SAFELY PARKED AND TURNED OFF ENGINE. WAITED 2 - 4 MINUTES; RESTARTED ENGINE; SERVICE TRANSMISSION WARNING OFF; CHECK ENGINE "ON". VEHICLE OPERATED NORMAL; CHECK ENGINE LIGHT WENT OFF LATER; HAD LOOSENED GAS CAP AND RETIGHTENED TO SEE IF CHECK ENGINE LIGHT WOULD GO OUT - IT DIDN'T HAVE AN IMMEDIATE EFFECT ON THE LIGHT. HAD TO MANEUVER BEHIND 18 WHEELER AND CRAWL SPEED UP THE EXIT RAMP. ENDED UP CROSS WAYS IN A SIDE ROAD FOR A FEW MINUTES WHILE THE TRANSMISSION 'FEATHERED' VEHICLE TO SAFE SPOT. NO COLLISION THIS TIME. VEHICLE HAS BEEN IN SHOP FOR SIMILAR COMPLAINT ONE MONTH EARLIER.AND MORE TIMES PREVIOUSLY

Mileage: 56,109

Mar 28, 2017

AFTER FIXING THE TRANSMISSION RECALL. MY TRANSMISSION HAS ONCE AGAIN STARTED ACTING UP. JEEP REFUSES TO SWITCH GEARS. MUST SERVICE VEHICLE AGAIN. THIS IS AN ONGOING ISSUE, IT SEEMS, WITH MULTIPLE OWNERS. VEHICLE ITSELF NEEDS TO BE RECALLED IMMEDIATELY. VEHICLE IN MOTION. ON HIGHWAY. (BOTH TIMES)

Mileage: 29,000

Mar 28, 2017

SOMETHING STRANGE STARTED HAPPENING, IT SHIFTED TO NEUTRAL WHILE I WAS TRYING TO STOP AT A RED LIGHT, ALMOST WENT THROUGH. BRAKES LOCKED LATER HAD IT TOWED TO THE DEALER THEY KEPT A FEW DAYS, SAID NOTHING WAS WRONG. FROM DAY ONE I WAS TOLD IT WAS A 9 SPEED SHIFT THING AND I FELT EVERY SINGLE ONE. THEY TOLD ME THAT WAS NORMAL. SO ME UNABLE TO DO ANYTHING ABOUT THE SITUATION, BUT TRUST THE DEALER, KEPT DRIVING THIS CAR, THAT I FELT UNSAFE IN EVERY SECOND OF EVERY DAY. EACH DAY I PRAYED THAT IT DID NOT HAPPEN AGAIN. TILL THIS DAY, IT STILL SHIFTS FROM EACH GEAR WITH A JERK, I NOTICE THE PERSONS HEADS IN MY CAR JERK, EVERY TIME I GO FROM A STOP TO TRY TO ACCELERATE. IT HAS HAD SUCH A STRONG KICK WHEN IT SHIFTS GEARS THAT I FELT LIKE I WAS GETTING HIT IN THE REAR BY ANOTHER VEHICLE. THIS CONTINUED FOR A WHILE AND THEN THE CAR BEGAN TO START ODDLY, AND AS I SHIFTED FROM PARK TO REVERSE OR PARK TO DRIVE THE CAR LITERALLY FELT AS IF THE ENGINE, TRANSMISSION, WHAT HAVE YOU WAS GOING TO FALL OUT OF THE BOTTOM OF THE CAR. EACH TIME I SHIFTED TO PARK TO REVERSE IT WOULD JOLT. I THEN TRIED TO GO IN REVERSE AND THE CAR WAS SOUNDING AND FEELING SO SCARY THAT I HAD IT TOWED TO THE DEALER YET AGAIN. I AT THIS TIME, WAS OVER MY MILES AND DUE TO ME LEASING THE WARRANTY WAS DONE, SO THE DEALER WOULD NOT LOOK AT IT FREE, LUCKILY THERE WAS A RECALL ON SENSOR WIRE HARNESS, POWERTRAIN CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE, SO THEY TOLD ME THEY WOULD FIX THE RECALL ONLY. THE RECALL WAS DONE JANUARY 17, 2017. THEY KEPT MY CAR FOR 6 DAYS. AFTER THEY FIXED THE RECALL, THE CAR WORKED BETTER, THE GEAR SHIFTS HAVE NEVER CHANGED. TODAY IS MARCH 28, 2017 AND THE CAR BEGAN ACTING THE SAME WAY PRIOR TO THE RECALLS ABOUT 2 WEEKS AGO, AGAIN I JUST PRAY THAT IT WILL JUST START. TODAY IT ALMOST DID NOT START AND THE SHIFT TO REVERSE DREADFUL.

Mileage: 40,000

Feb 28, 2017 Fire

I STARTED MY CAR TO WARM IT UP AND IN ABOUT FIVE MINUTES TIME THE CAR WAS ON FIRE. THE VEHICLE WAS PARKED IN FRONT OF MY HOME. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO PUT IT OUT. JUST A FEW DAYS AGO MY INSURANCE COMPANY TOLD ME THE CAUSE WAS DUE TO AN ELECTRICAL MALFUNCTION. THE CAR WAS A COMPLETE LOSS.

Mileage: 40,000

Feb 20, 2017 Crash

JEEP CHEROKEE RECALL. I LIVE IN COLOMBIA AND I HAVE A JEEP CHEROKEE 2014. THIS TRUCK HAS LEFT DEFECTIVE IN BRAKES, TRANSMISSION ALWAYS. I HAVE NOT BEEN INFORMED BY "DEMCAUTOS" ABOUT THE RECALL. DEMCAUTOS. DEMCAUTOS IS THE CONCESSIONAIRE WHERE BUY MY VEHICLE.

Mileage: 38,750

Feb 10, 2017

WHEN I TURN WIPERS ON HIGH THEY SHUT OFF. CHRYSLER SAID THEY ARE GETTING A NEW BODY CONTROL MODULE. I HAVE BEEN WAITING SINCE JUNE 2016. I FEEL IT IS DANGEROUS AND IF THEY CAN'T FIX IT THEY SHOULD GIVE US S NEW CAR. I WAS DRIVING TO WORK IN HEAVY RAIN AND PUT MY WIPERS ON HIGH AND THEY QUIT!

Mileage: 20,000

Feb 9, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, VARIOUS WARNING INDICATORS RANDOMLY FLASHED. THE SPEED DECREASED AND THE TRANSMISSION GEARS FAILED TO SHIFT FROM DRIVE TO PARK. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. THE GEAR WAS DIFFICULT TO CHANGE FROM DRIVE TO PARK, SO THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CRASH INTERMITTENT BEING DISABLED, SERVICE BRAKES, AND SERVICE TRANSMISSION WARNING INDICATORS FLASHED. THE VEHICLE WAS DRIVEN TO THE DEALER. THE DEALER WAS UNABLE TO SCHEDULE AN APPOINTMENT SO THE VEHICLE WAS LEFT AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Jan 30, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR RESOLUTION TO A RECALL RELATED TO A TRANSAXLE WIRE HARNESS REPLACEMENT. AFTER THE WIRE HARNESS WAS REPLACED, THE CONTACT STATED THAT THE VEHICLE STOPPED ACCELERATING. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN SLOWING DOWN AND EVENTUALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000. UPDATED 05/30/17*LJ UPDATED 10/6/2017*JS

Mileage: 41,000

Jan 30, 2017

WHILE DRIVING THE CENTER CONSOLE DISPLAY EITHER 1) GOES DARK FOR 10-20 SECONDS AND THEN RECYCLES TO ON. OR, 2) WHEN DRIVING FORWARD SHOWS THE REAR (BACKUP) VIEW FOR APPROX THREE MILES AND THEN GOES BLUE. ONE RESTART DOES NOT RESOLVE. AFTER 10-15 MIN SECOND RESTART AND SCREEN SHOWS NORMAL ACTIVITY. THESE HAVE HAPPENED INTERMITTENTLY OVER THE 3+ YRS WE HAVE HAD THIS CAR (BOUGHT NEW). PROBABLY A TOTAL OF 10-12 TIMES. NONE, OTHER THAN ONE, LASTING MORE THAN 20-25 SECONDS. JEEP DEALER IN SARASOTA HAS ASKED THAT WE BRING IT IN BUT SINCE THE ISSUE DOES NOT HAPPEN OFTEN THEY HAVE BEEN UNABLE TO REPLICATE SO NO REPLACEMENT OF PARTS WAS DONE. CALLS TO CHRYSLER HAVE NOT RESOLVED ANYTHING. WITH INTERMITTENT FAILURE OF RADIO/BACKUP SYSTEM AND CENTER CONSOLE I AM CONCERNED ABOUT DRIVING THE VEHICLE DUE TO NOT KNOWING WHAT WILL BE AFFECTED THE NEXT TIME THERE IS A FAILURE. CAR HAS LESS THAN 23,000 MI. I FELT THAT I NEEDED TO BUY A MOPAR SERVICE CONTRACT TO COVER WHATEVER MAY BE FOUND TO BE WRONG AFTER THE 3 YEAR WARRANTY IS UP. THE PERSONAL SATISFACTION FROM OWNING THIS AUTO HAS MOVED FROM A POSITIVE TO A NEGATIVE EXPERIENCE. ADDITIONALLY, THERE WERE SEVERAL RECALLS THAT HAVE REQUIRED MAKING THE DRIVE TO SARASOTA AND HAVING THE VEHICLE REPAIRED. MOST TIMES THIS HAS HAPPENED WHEN THE CAR IS IN MOTION, HOWEVER THERE WERE A COUPLE OF TIMES WHEN NOT MOVING. NO TURNS REQUIRED TO CREATED PROBLEM. INTERVAL OF OCCURRENCE RANGES FROM A FEW DAYS MONTHS. OCCURRENCE DATE BELOW IS TODAYS DATE. AS A POSITIVE, THE DEALERSHIP HAS FURNISHED A LOANER CAR WHEN EXCESSIVE TIME IS TAKEN FOR THE REVIEW. *TR

Mileage: 22,000

Jan 30, 2017

FOG LIGHTS STOPPED WORKING. THE DEALERSHIP TRACED THE ISSUE TO A FAULTY GROUND IN THE WIRE.

Mileage: 17,600

Jan 5, 2017

POWER LIFTGATE WILL NOT OPERATE WITH FRONT OR BACK BUTTONS. THE ONLY WAY TO OPEN IS MANUALLY AND CLOSE IT MANUALLY.

Jan 3, 2017

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. AT 65 MPH AND ATTACHED TO AN RV, THE VEHICLE BEGAN TO WOBBLE VIOLENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE DETACHED FROM THE RV AND WAS DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE WIRING HARNESS WOULD HAVE TO BE REPAIRED TO FLAT TOW THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ..UPDATED 02/14/17 *BF ...UPDATED 05/17/17 *BF THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 08/03/2017*JS UPDATED 12/06/2017*JS

Mileage: 40,000

Dec 9, 2016

WHEN DRIVING, THE VEHICLE SHUTS DOWN AND MESSAGE ON DASH SAYS "CAR MUST BE IN PARK IN ORDER TO SHIFT." VEHICLE WILL NOT RESTART. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE VEHICLE IS IN MOTION. WE HAVE HAD IT TAKEN INTO THE DEALERSHIP WITH NO RESOLVE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF. HOWEVER, THE COMMON RESOLUTION IS DEALERSHIP STILL CLAIMING AN OIL CHANGE IS NEEDED. MOST RECENTLY OUR JEEP WAS 500 MILES UNDER THE DEALERSHIP'S RECOMMENDED OIL CHANGE. I FEAR FOR MY FAMILY'S LIFE IF THIS STALL HAPPENS WHEN CROSSING BUSY HIGHWAYS IN TOWN. *TR

Mileage: 25,690

Nov 15, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 15,000

Nov 9, 2016

I HAD JUST PICKED UP MY JEEP 2014 CHEROKEE TRAILHAWK FROM THE DEALERSHIP FOLLOWING THE S-55 RECALL SOFTWARE UPDATE. (MY VEHICLE WAS DEEMED NOT TO NEED THE NEW TRANSAXLE WIRING HARNESS PARTS, ONLY THE SOFTWARE UPDATE.) UPON LEAVING THE DEALERSHIP, THE BATTERY LIGHT AND ALARM CHIME CAME ON WHILE MAKING A U-TURN AND THE STEERING BECAME VERY HARD AT LOW SPEED. AT THE NEXT TRAFFIC LIGHT, I EXPERIENCED A LOSS OF STEERING AS SLOWING TO A STOP. WHEN THE LIGHT TURNED GREEN, I WAS ABLE TO COMPLETE THE LEFT TURN AS THE STEERING RE-ENGAGED UPON ACCELERATION. I IMMEDIATELY PULLED INTO A PARKING LOT AND HAD EXTREME DIFFICULTY TURNING INTO A PARKING SPACE, AS STEERING WENT OUT AGAIN AS THE BRAKES WERE APPLIED AND SPEED DECELERATED TO A STOP. I WAS ABLE TO LIMP VEHICLE BACK THE SHORT DISTANCE TO THE DEALERSHIP BY KEEPING OFF THE MAIN HIGHWAY AND USING PARKING LOTS AND BACK STREETS. THIS OCCURRENCE OF EVENTS WAS THE SAME AS MY HUSBAND EXPERIENCED PRIOR TO THE S-55 TRANSAXLE WIRING HARNESS RECALL SOFTWARE UPDATE, EXCEPT HE EVENTUALLY ALSO LOST ALL EMOTIVE POWER (COMPLAINT # 10915926). THE SERVICE TECHNICIAN AT THE DEALERSHIP COULD NOT REPLICATE THIS ISSUE, POSSIBLY BECAUSE I INADVERTENTLY TURNED VEHICLE OFF IN SERVICE LANE, WHICH MAY HAVE RESET THE SYSTEM TEMPORARILY.

Mileage: 30,344

Nov 7, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

Mileage: 21,000

Oct 21, 2016

CHRYSLTER RECALL 3 S55 RECALL REPAIR IS TAKING TOO LONG TO COMPLETE! I'M A HEART PATIENT AND MY WIFE HAS PARKINSON'S AND WE HAVE TO TRAVE OVER A MOUNTAIN PASS TO SEE DOCTORS. WE FEEL UNSAFE IN THIS CAR. WE CAN NOT R]TRADE DUE TO THE LENGTH OF THE RECALL!

Mileage: 8,800

Oct 15, 2016

BOUGHT THIS CAR USED JANUARY 1, 2016. THE PREVIOUS OWNER HAD IT FOR A YEAR AND A HALF. GREAT CONDITION, ABOUT 40,000 MILES ON IT, CARFAX CHECKED OUT AND I BOUGHT IT FROM A CHRYSLER DEALERSHIP. ON OCTOBER 12, 2016, LEAVING WORK FOR THE DAY, I DROVE ABOUT A BLOCK AND THE CAR SHUT OFF ON ME AS I WAS LEAVING A STOPPED POSITION. I HAD TO PUT ON MY EMERGENCY LIGHTS AND HAVE CARS GO AROUND ME UNTIL IT FINALLY TURNED BACK ON AFTER SEVERAL MINUTES OF PRESSING THE START BUTTON. LUCKILY, ALL THREE TIMES THIS HAPPENED AT A STOP ON CITY STREETS, BUT THERE'S NO WAY OF KNOWING IF THIS WOULD HAPPEN ON THE INTERSTATE. BUT EVEN SITTING STALLED IN THE ROAD PUTS ME AT RISK IF A CAR BEHIND ME WERE TO NOT EXPECT A STOPPED CAR AND CRASH INTO ME. I HAD THIS SAME ISSUE BACK ON APRIL 11, 2016 & JULY 7TH. THE DEALERSHIP ON THOSE OCCASIONS DETERMINED THAT WAS A SENSOR THAT WAS 'OVER SENSITIVE' SAYING THE OIL LEVELS WERE LOW AND IT WAS SHUTTING THE CAR OFF AS A PRECAUTION. THEY ASKED FOR ME TO COME BACK IN EVERY 2,500 MILES TO READJUST THE SENSOR. THAT'S INCREDIBLY INCONVENIENT FOR MY BUSY LIFESTYLE AND IT'S ALREADY BEEN IN THE SHOP FOR THIS REASON FOR TWO WEEKS. TODAY IS THE OCT. 15TH AND I WON'T HAVE A CHANCE TO EVEN SCHEDULE AN APPOINTMENT FOR A WEEK. WE BOUGHT THIS CAR BECAUSE WE'RE PLANNING ON STARTING A FAMILY, WITH ALL OF THE ISSUES I'M HAVING, I'M NOT EVEN COMFORTABLE GIVING FRIENDS A RIDE. I LOVE THIS CAR, BUT FEEL REALLY RIPPED OFF BY BEING SOLD A CAR WITH PROBLEMS THEY WON'T OR FIX. BECAUSE I DON'T FEEL SAFE, I AVOID THE INTERSTATE AND DON'T FEEL COMFORTABLE TAKING THIS CAR ON ANY TRIPS TOO FAR FROM HOME. ALSO WOULD LIKE TO NOTE THAT ON THE FIRST OCCASION OF TAKING THIS CAR TO THE DEALERSHIP, THEY HAD TO UPDATE TWO PAGES OF SOFTWARE UPDATES AND TWO SAFETY RECALLS THEY HAD NOT DONE BEFORE I PURCHASED THE VEHICLE FROM THEM. THEY DID TAKE CARE OF THIS AT THAT VISIT.

Mileage: 50,000

Oct 15, 2016

THE ENGINE SHUT OFF 11 TIMES WHILE DRIVING IN THE FREEWAY AND IN THE STREETS. TWO OF THEM ALMOST CAUSE AN ACCIDENT WHILE DRIVING UP HILL AND DRIVING IN THE FREEWAY OVER A SPEED OF 65MPH. THE POWER SHUTS OFF WITHOUT WARNING WHILE MOVING AND IT NEEDS TO BE RESTARTED ONCE TO SEVERAL TIMES TO START THE ENGINE. IT GOES FROM DRIVE TO NEUTRAL TO RENGINE SHUTOFF. IT KEPT HAPPENINGFOR TWO YEARS NOW AND BEFORE THE S55 TRANSAXLE WIRE HARNESS. FREMONT JEEP DEALERSHIP ARE INSISTING THAT IT IS STILL OKAH TO DRIVE EVEN AFTER NUMEROUS INCIDENTS AND EVEN IF THEY DONT HAVE THE PARTS YET FOR THE RECALL. STATED IN THE RECALL INFORMATION "THE LOSS OF MOTIVE POWER COULD CRASH WITHOUT WARNING". I AM VERY AFRAID TO USE THE CAR AND AFRAID FOR MY PASSENGER AS WELL AS FOR OTHER PEOPLE IF EVER THERE WILL BE A MAJOR ACCIDENT THAT THE JEEP/CHRYSLER IS WAITING TO HAPPEN BEFORE THEY MAKE A MOVE. THEY DONT RECOMMEND ANYTHING BUT TO WAIT FOR INDEFINITE TIME FRAME OF WHEN THE PARTS GONNA BE AVAILABLE. I THINK THEY WANT US 2014 JEEP CHEROKEE OWNERS RISK AND SACRIFICE OUR LIFE.

Mileage: 45,000

Oct 13, 2016

WHILE DRIVING THE VEHICLE, ALL OF A SUDDEN THERE WAS A SHUTDOWN OF THE VEHICLE'S COMPUTER/ELECTRICAL SYSTEM, A LOSS OF ANY STEERING CONTROL, AN IMMEDIATE VEHICLE DECELERATION WITH NO ABILITY TO CORRECT BY ACCELERATING, AND A LOSS OF BRAKING CONTROL.

Mileage: 30,097

Oct 13, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V5229000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

Oct 11, 2016

CAR RANDOMLY STOPS MOVING WHILE DRIVING, SOMETIMES WHILE TURNING A CORNER. SEEMS LIKE IT TURNS ITSELF OFF, BUT LIGHTS ON DASH ARE STILL ON. I'M NOT REALLY SURE WHAT CAUSES IT AND AM HOPING THAT IT WILL BE RESOLVED ONCE THEY HAVE A SOLUTION TO THE CURRENT RECALL FOR THE TRANSAXLE WIRE HARNESS. HAVE BROUGHT IT TO DEALER A FEW TIMES AND THEY KEEP TELLING US IT HAS TO DO WITH THE 20% OIL LIFE. I DON'T SEE HOW THAT WOULD MAKE A CAR TURN OFF. AND WHY WOULD THEY MAKE A CAR THAT NEEDS TO HAVE THE OIL CHANGED BEFORE THE OIL LIFE IS UP OR AT ALL.

Mileage: 70,000

Oct 11, 2016

ON OCTOBER 10, 2016, I WAS DRIVING ON AN ACCESS ROAD NEXT TO A HIGHWAY WHEN MY CAR LOST MOTIVE POWER. I WAS DRIVING AT APPROXIMATELY 40MPH AND I DID NOT HAVE ENOUGH TIME TO PULL OVER FROM THE LANE I WAS IN. MY DASHBOARD KEPT FLASHING "SERVICE TRANSMISSION" AND ALSO TO "PUT THE CAR IN PARK AND RE-START." FOR TEN MINUTES, I ATTEMPTED TO RE-START THE VEHICLE AND BEGIN DRIVING AGAIN. EACH TIME I WOULD TRY TO PUT THE CAR IN DRIVE, THERE WAS A VERY LOUD RACKET SOUND FROM SHIFTING AND I HAD TO PUT THE CAR BACK IN PARK. FINALLY, ON THE SIXTH ATTEMPT, I WAS ABLE TO SHIFT INTO DRIVE WITHOUT THE SOUND AND I IMMEDIATELY DROVE MY CAR HOME. I AM DISHEARTENED AS THIS WAS A PURCHASE OF A USED VEHICLE ONLY A FEW DAYS PRIOR, ON OCTOBER 8, 2016, THAT HAD ONLY 30,000 MILES. NEEDLESS TO SAY, MY CAR IS ALREADY AT MY LOCAL JEEP DEALERSHIP FOR REPAIR, AND NOT MUCH REASSURANCE WITH REGARDS TO THE ASSOCIATED RECALL, AS PARTS ARE NOT READY YET. THIS WAS INTENDED TO BE A FAMILY VEHICLE, BUT IF IT STOPS WHILE DRIVING, IT WILL RENDER MY FAMILY COMPLETELY UNSAFE. THE S55 RECALL CONCERNS A POORLY DESIGNED WIRING HARNESS, THAT CAUSES THE COMPUTER TO SHIFT THE VEHICLE INTO NEUTRAL WHILE DRIVING. NHTSA RECALL NUMBER: 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55

Mileage: 30,470

Oct 9, 2016

VEHICAL HAS LOST POWER 4 TIMES WHILE DRIVING. ALMOST CAUSEING A COLLISION WITH THE VEHICAL BEHIND ME. VEHICAL WAS DIAGNOSED BY PRIVATE MECHANIC DEALERSHIP DOES NOT HAVE ANY AVAILABLE APPOINTMENTS AND PARTS ARE NOT AVAILABLE AT THIS TIME TO CORRECT THE RECALL. THIS VEHICAL IS UNSAFE TO DRIVE AND HAS BEEN REPORTED TO JEEP BUT THEY CANNOT HELP TILL IT IS DIAGNOSED WITH A CERTIFIED JEEP MECHANIC

Mileage: 25,700

Oct 2, 2016

CAR WILL SLIP INTO NEUTRAL WITH NO WARNING AND THE ENGINE GOES INTO IDLE. THIS HAS HAPPENED SIX TIMES INCLUDING WHILE EXITING THE FREEWAY ALMOST CAUSING ME TO BE REAR ENDED. JEEP IS AWARE OF THE ISSUE AND HAS ISSUED RECALL S55. THEY HAVE NO FIX AND THEY DON'T KNOW WHEN ONE WILL BE AVAILABLE. THE MOPAR SUPPORT REPS AGREE THIS IS VERY DANGEROUS BUT WILL NOT PROVIDE A LOANER OR RENTAL BECAUSE THEY DON'T KNOW HOW LONG BEFORE A FIX WILL BE AVAILABLE. THIS CAR HAS BECOME VERY SCARY TO DRIVE AND I AM GETTING NO HELP FROM THE DEALER OR FROM JEEP.

Mileage: 1

Sep 29, 2016

ON WEDNESDAY MORNING, AUGUST 24TH, 2016, MY WIFE WAS DRIVING OUR 2014 JEEP CHEROKEE LATITUDE IN TRAFFIC WHEN FOR AN UNKNOWN REASON THE VEHICLE STOPPED DEAD, NO WARNING, NO COASTING TO A STOP, AN IMMEDIATE VERY ABRUPT STOP. THE STEERING WHEEL LOCKED UP, THE FRONT WHEEL DRIVE SYSTEM LOCKED UP, THE VEHICLE WAS UNRESPONSIVE TO ANY DRIVER COMMANDS. MY WIFE HAD TO SEEK ASSISTANCE IN MOVING THE VEHICLE TO A SAFE LOCATION OUT OF THE TRAFFIC LANES. WE SERIOUSLY BELIEVE THAT THIS UNINTENDED AND UNCONTROLLABLE VEHICLE ACTION IS A SAFETY ISSUE INHERENT WITHIN THIS MODEL OF 2014 JEEP CHEROKEE. UPON DIAGNOSIS BY THE LOCAL FCA DEALER, WE WERE INFORMED THAT THE VEHICLES OEM BATTERY FAILED THE LOAD TEST AND WOULD BE REPLACED UNDER THE JEEP FACTORY WARRANTY, BATTERY PART NUMBER BB94R750-AA. THE DEALERS SERVICE REPRESENTATIVES SEEMED TO BE UNCONCERNED WITH WHAT IN OUR OPINION IS A SERIOUS DESIGN FLAW WITH THIS VEHICLE. THE VEHICLE HAS RECEIVED 3 PREVIOUS SOFTWARE UPDATES UNDER FACTORY WARRANTY DUE TO SAFETY RECALLS.

Mileage: 25,708

Sep 28, 2016

VEHICLE LOSES POWER WHILE DRIVING AND FAILS TO ACCELERATE PROPERLY WHICH POSES A SAFETY ISSUE WHEN DRIVING ON FREEWAYS WHERE SPEEDS CAN REACH UP TO 70-80MPH. THE VEHICLE WILL ONLY REACH FIRST GEAR AND REACH ONLY A SPEED OF 40 MPH.

Mileage: 36,000

Sep 25, 2016

MAIN ISSUE IS WITH THE NINE SPEED TRANSMISSION ON OUR 2014 CHEROKEE. WE HAVE HAD ISSUES WITH THIS TRANSMISSION FROM THE DAY W BOUGHT CAR. INITIALLY THERE WERE THE BUMPS, BANGS, KNOCKS AND HARD ERRATIC SHIFTING BOTH UP AND DOWN SHIFTING. NOW WITH 20,000+ MILES, AND MANY-MANY TRIPS TO DEALER WE ARE STILL HAVING TO DEAL WITH A SITUATION IN WHICH THE TRANSMISSION HAS BEEN "FLASHED" TO REMOVE SECOND GEAR ON DOWNSHIFT, THUS HANGING UP IN THIRD, AND CAUSING VEHICLE TO ALMOST STALL OUT WHEN TRYING TO ACCELERATE FROM A SLOW, NON-STOPPING SPEED. THIS HAS CREATED SOME GUT WRENCHING AS WELL SITUATIONS. THE ONLY WAY I HAVE FOUND TO OVERCOME THIS PROBLEM IS TO MANUALLY SHIFT INTO SECOND GEAR - - - AND THIS IS SUPPOSED TO BE AN AUTOMATIC TRANSMISSION. MY WIFE GENERALLY USES THIS CAR AND DOES NOT REALLY UNDERSTAND THE "MANUAL SHIFTING PART". HOPEFULLY, SHE WON'T GET INJURED OR WORSE IN THIS THING!!! THIS NEEDS TO BE FIXED!!!!!

Mileage: 150

Sep 23, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE GEAR SHIFTED AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT RECEIVED THE RECALL NOTICE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. IN ADDITION, THE RADIO STARTED CHANGING STATIONS AUTOMATICALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

Sep 21, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VALVE BODY AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. ON ANOTHER OCCASION, THE HEADLIGHTS BECAME INOPERABLE AND THE "HEAD LAMP OUT" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE AND HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 15 MPH, THE AUTOMATIC POWER LOCKS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE SPECIFICS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 10/13/16 *BF *JS *TR

Mileage: 26,000

Sep 15, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING ERROR INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

Sep 13, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VALVE BODY AND BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE CONTACT MENTIONED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE CONSUMER STATED THE VEHICLE BROKE DOWN ON FOUR SEPARATE OCCASIONS.. WHEN THE CONSUMER TRIED TO RESTART THE VEHICLE, THE ELECTRICAL COMPONENTS CAME ON AND THE ENGINE TRIED TO TURN OVER, BUT FAILED. ALL POWER TO THE VEHICLE WAS WORKING INSIDE; RADIO, DASH, TOUCH SCREEN AND LIGHTS WERE ON. THE CONSUMER TRIED TO RESTART IT AGAIN, BUT THE ENGINE DID NOT EVEN TURN OVER, BUT ALL THE ELECTRICAL COMPONENTS CONTINUED TO WORK. THE CONSUMER CALLED A TOW TRUCK, AND WHEN HE JUMP STARTED IT, THE VEHICLE MADE A LOUD NOISE WHEN DROPPING INTO GEAR AND JERKED UPON ACCELERATION. WHEN THE VEHICLE BROKE DOWN THE FOURTH TIME, IT DROPPED OUT OF GEAR WITH A JERKING MOTION. THE TRANSMISSION FAILED WHILE MERGING INTO THE TRAFFIC. ONCE THE VEHICLE TRANSMISSION DROPPED OUT OF GEAR, THE PARKING BRAKE ENGAGED AND THE VEHICLE PROCEEDED TO FISH TAIL ACROSS THREE LANES OF TRAFFIC. THE VEHICLE LOSS POWER STEERING AND FAILED TO ACCELERATE. UPDATED 11/08/16.*JB UPDATED 11/08/16*LJ *TR

Mileage: 11,000

Sep 13, 2016 Crash

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH TURNING THE VEHICLE TO THE LEFT, THE VEHICLE FAILED TO TURN WITH THE ROAD. THE VEHICLE WENT OFF THE ROAD AND FLIPPED SEVERAL TIMES ON ALL SIDES. THE PASSENGER LUNGED FORWARD AND FRACTURED THE WINDSHIELD. THE VEHICLE WAS DESROYED AND TOWED. THE AIR BAGS DID NOT DEPLOY. THE PASSENGER RECEIVED FACIAL, NECK, BACK, AND HEAD INJURIES. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY STATED THAT THE BODY CONTROL MODULE FAILED AND CAUSED THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

Sep 10, 2016

CAR WAS PARKED AND UPON STARTUP PRODUCED A LOUD BANG. CAR REVERSED AFTER A JERK AND A COMPLETE LOSS OF POWER. TURNED CAR OFF AND TURNED IT BACK ON. FELT LIKE IT RODE IN NEUTRAL WITHOUT THE ABILITY TO ACCELERATE. ALMOST CAUSED AN ACCIDENT. I HAD MY CHILD IN THE BACK SEAT. EVERY LIGHT ON THE DASHBOARD LIT UP-FAILED TRANSMISSION ECT... I HAVE PHOTO DOCUMENTATION.

Mileage: 45,000

Aug 26, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SYSTEM BOARD RANDOMLY LOST POWER AND THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURES WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

Aug 23, 2016

TWICE, WHILE DRIVING ON THE HIGHWAY MY VEHICLE WARNING LIGHTS CAME ON AND SAID TRANSMISSION NEEDED SERVICED, SERVICE PARKING BRAKE, SHIFT VEHICLE INTO "P" THEN DESIRED GEAR, AND VEHICLE LOST ACCELERATION ALMOST CAUSING AN ACCIDENT. THE MOST RECENT WAS 23 AUGUST 2016. I TOOK THE VEHICLE INTO THE DEALER AND THEY SAID IT WAS SUBJECT TO A RECENTLY RELEASED RECALL FROM CHRYSLER, RECALL S55 HOWEVER THEY HAVE NO PARTS TO FIX IT AT THIS TIME AND THERE WAS NO ETA ON WHEN IT WOULD BE FIXED. CHRYSLER OFFERED NO REMEDY OR ALTERNATE VEHICLE TO DRIVE UNTIL THIS PROBLEM COULD BE FIXED.

Mileage: 48,585

Aug 3, 2016

WHEN I GOT OFF WORK ONE MORNING, ABOUT TO GET ON INTERSTATE BUT JEEP WAS ACTING FUNNY, ALL THE WARNING LIGHTS CAME ON, SO I DECIDED TO STAY ON SERVICE ROAD, CAME TO A LIGHT AND STOPPED, MIND YOU ALL THE LIGHTS WERE BLINKING AND THEN MY WIPERS STARTED GOING OFF, THE JEEP WOULDN'T GO THEN IT DIED. I TRIED THREE TIMES TO PUSH THE START BUTTON BUT THE JEEP DIDNT START UNTIL FINALLY THE 3RD TIME, IT DIDN'T DRIVE WELL, SPUDDERS UNTIL I PULLED OVER INTO A PARKING LOT, THE CAR WARNING LIGHTS WERE ON AND FLASHING WIPERS GOING WITHOUT BEING ON. I TURNED THE CAR OFF AND WAITED FOR ABOUT 15 MINUTES AND IT CAME BACK ON STILL HAD WARNING LIGHTS ON BUT NOT FLASHING AND THE CAR DROVE FINE ALL THE WAY TO THE DEALERSHIP. THIS HAPPENED ABOUT 5 WEEKS AGO THEY FOUND NOTHING WRONG. ABOUT TWO WEEKS I WAS BACKING UP, THEN PUT IN DRIVE AND THE JEEP CONTINUE TO BACK UP, HAD TO PUT IN PARK THEN IN DRIVE TO GO FORWARD THIS HAPPEN THREE TIMES ON THAT DAY, THEN ON SAME DAY WAS DRIVING ON THE INTERSTATE AND GOING ABOUT 73 MPH IT WAS DRIVING ROUGH, THE RPMS STAYED ON 4 AND NEVER DID IDAL DOWN. TOOK TO DEALERSHIP AGAIN, NOTHING WRONG. THEN ON FRIDAY 7/29/16 SAME THING WITH ALL THE LIGHTS AND WIPERS GOING OFF, BACK TO DEALERSHIP, AS OF YESTERDAY TUESDAY STILL NOTHING WRONG. I BROUGHT WITH 176 MILES ON IT, NEVER GOT THE EXTRA WARRENTY OR SERVICE WARRENTY SORRY DON'T THE MONEY FOR THAT, I HAD TO PAY FOR MY OWN RENT A CAR, DEALERSHIP WON'T PAY FOR IT. I HAVE 57000 MILES ON MY CAR IN TWO YEARS, ALL HWY MILES I WORK FAR FROM HOME. I WANT TO TRADE BUT WILL BE UPSIDE DOWN VERY BAD. I DON'T FEEL SAFE IN THIS JEEP AND WILL NEVER BUY ANOTHER ONE EVER, EVER, EVER... JEEP DEALERSHIP DOESN'T GIVE A RAT'S [XXX] EITHER. NOT A HAPPY CAMPER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 56,127

Aug 1, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED MORE THAN FIVE TIMES AND WAS TOWED TO THE DEALER EACH TIME FOR DIAGNOSTIC TESTING AND REPAIR. THE DEALER REPLACED THE TRANSMISSION AND VARIOUS SENSORS, BUT THE FAILURE CONTINUED TO RANDOMLY PROGRESS. THE DEALER WAS UNABLE TO PROVIDE A REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REPAIR REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Jul 25, 2016

I HAVE RECEIVED 2 SAFETY RECALLS R40/NHTSA 15V-461 S 27/ NHTSA 16V-240 I HAVE TAKEN THE VEHICLE TWICE TO THE DEALER FOR THE BUCKING IN THE TRANSMISSION. I ATTEMPTED TO BRING IN THE VEHICLE EARLY AUGUST APPT. TODAY IS 7/25, I WAS TOLD BY THE DEALERSHIP THERE WAS TIME FOR AN OIL CHANGE, HOWEVER I NEED TO WAIT TILL 8/29 TO ADDRESS THE RECALLS. THE RECALLS SOUND URGENT AND I DRIVE EVERYDAY. THE DEALERSHIP IS MAKING ME WAIT OVER 1 MONTH. PLEASE HELP DEALER IS HUDSON CHRYSLER JEEP DODGE RAM 625 ROUTE 440 JERSEY CITY, NJ 07304 THANK YOU *TR

Mileage: 73,000

Jul 15, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT NOTICED THAT THE PASSENGER SIDE TAIL LIGHT DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TAIL LAMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,382. UPDATED 11/07/16*LJ THE CONSUMER STATED THE NEW TAIL LIGHT DIDN'T FIX THE PROBLEM. THE LIGHT STARTED WORKING AGAIN ON OCTOBER 1, 2016. THE CONSUEMR OPENED HATCH TO PLACE SOME ITMES IN THE BACK, AND WHEN SHE SHUT IT, THE BLINKER STOPPED WORKING AGAIN. SHE OPEND THE HATCH AGIN, AND THE BLINKER STARTED WORKING AGAIN. UPDATED 12/13/16.*JB

Mileage: 48,382

Jul 11, 2016

TL* THE CONTACT OWN A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 72 MPH, THE VEHICLE STALLED WHILE ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT AVAILABLE.

Mileage: 20,000

Jul 11, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Jul 11, 2016

2014 JEEP CHEROKEE, BOUGHT USED IN OCT 2015, WITH 32000 MILES. ON 10 JULY 2016, WHILE DRIVING UNDER 25 MPH ON A RESIDENTIAL STREET, SHUT OFF UNEXPECTEDLY, DISPLAYING "SERVICE TRANSMISSION IMMEDIATELY", WITH THE CHECK ENGINE ICON ILLUMINATED. VEHICLE THEN WAS PARKED AND SAT FOR 10 MIN APPROX, THEN STARTED AND DROVE APPROX 1/4 MILE TO HOME, TRANSMISSION LIGHT QUIT, BUT CHECK ENGINE LIGHT STILL ON. NEXT MORNING NO INDICATION OF ANY ISSUES, AND NO TRACE OF A PROBLEM, BUT NOW SHIFTS SLUGGISHLY INTO 2ND AND 3RD GEARS. WHAT IF THIS HAD HAPPENED ON INTERSTATE AT HIGHWAY SPEEDS? ALL WOULD BE DEAD IN VEHICLE!! I LIVE IN BEAVERCREEK OHIO AND JEEP NOW HAS APPROX 49000 MILES ON IT.

Jul 7, 2016

WHILE DRIVING ON THE HIGHWAY AT 65 TO 70 MPH, MY CAR WOULD GO IN TO SAFE MODE THE MASSAGE SAID. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" THE ENGINE LIGHT AND TRACTION LIGHTS CAME ON TO. I HAD TO COAST OVER TO THE BRAKE DOWN LANE. I WOULD TURN THE CAR OFF WAIT FOR 2TO 3 MIN'S THEN RESTART THE CAR. ALL MASSAGES CLEARED BUT THE CHECK ENGINE LIGHT STAYED ON. THE NEXT DAY THE ENGINE LIGHT CLEARED I TOOK IT TO THE DEALER. HE SAID, NO LIGHTS NO CODES NO PROBLEM. THIS CONTINUED TO HAPPEN ABOUT 10 TIMES OVER 5 MONTHS. EVERY TIME THE CAR WENT IN FOR A RECALL I WOULD TELL THEM. THE SAME ANSWER, NO LIGHTS NO CODES NO PROBLEM. FINALE I HAD A PROBLEM WITH ELECTRICAL. AFTER 3 DAYS THEY FOUND A PINCHED WIRE IN THE MAIN HARNESS GOING THROUGH THE FIRE WALL. THIS SERVICE DEPARTMENT TOLD ME THE NEXT TIME THE CAR FAILED IN SAFE MODE ( DO NOT SHUT IT OFF ), HAVE IT TOWED WITH THE CAR RUNNING , THIS WAY THEY COULD CHECK THE CODES IN THE FAIL MODE. AFTER 5 MORE TIMES, IT HAPPENED WHEN THE DEALERSHIP WAS OPEN. THEY DID A SOFTWARE UPGRADE. A SOFTWARE 6 FLASH FOR TCM AND A PCM. 3 DAYS LATER ON JULY 4 IT HAPPENED 4 TIMES, THEN 4 TIMES GOING TO WORK AT NIGHT ON JULY 4 FOR JULY 5. THEN ON JULY 5 GOING TO THE DEALERSHIP . I HAD IT TOWED IN SAFE MODE. AFTER ABOUT 2 HOURS THEY CALLED ME. IT NEEDS A NEW TRANSMISSION. THEY SAID THERE ARE NONE IN THE USA, THEY ARE ON BACK ORDER, THERE IS NO TIME FRAME THEY CAN GIVE ME TO HOW LONG IT WILL TAKE. I DID GET A RENT A CAR, BUT MY WIFE AND I CAN NOT GO KAYAKING. NO RACKS ON RENTALS AND A SMALLER CAR DOES NOT DO FOR ME. NOW I HAVE A PAYMENT AND NO CAR NO TIME FRAME FOR WHEN I GET MY CAR BACK PULSE THE LIABILITY OF A RENTAL THAT JUST DOES NOT WORK FOR US.

Mileage: 57,000

Jul 6, 2016

ABOUT TWO WEEKS AGO, AS I WAS DRIVING TO WORK IN MY 14' JEEP CHEROKEE, THE CLUSTER READ BRAKE TO PARK WHEN I WAS DRIVING UP HILL AND THE SHIFTER WAS STILL IN DRIVE. WHEN THIS OCCURRED, THE VEHICLE BEGIN TO SLOW DOWN AND CAME TO DEAD STOP IN THE MIDDLE OF THE HIGHWAY WHERE THE VEHICLE BEHIND ME ALMOST HIT ME FROM BEHIND. AT THIS POINT I PUT THE SHIFTER INTO PARK TURNED OFF THE JEEP, TURNED BACK ON THE JEEP AND DROVE IT. THE TRANSMISSION LIGHT WENT ON AND I DECIDED TO TAKE INTO THE DEALERSHIP AS THE JEEP IS STILL UNDER WARRANTY. THE DEALERSHIP RETAINED THE JEEP FOR ABOUT A WEEK, THEY RAN UPDATES AND LOOKED AT THE JEEP. THEY DO NOT WHY IT OCCURRED OR IF THE UPDATES THEY DID RESOLVED THE SHIFTING ISSUE. AT THIS POINT, I REFUSED TO DRIVE THE JEEP HOME FOR THE CONCERN OF MY SAFETY THAT IT MIGHT HAPPEN AGAIN.

Mileage: 70,000

Jun 30, 2016

I HAVE A 2014 JEEP AND EVERY TIME I DRIVE THE TRANSMISSION SLIPS GEARS, MOSTLY IF I AM SLOWING DOWN BUT IT ALSO DOES IT WHEN I AM ACCELERATING. I HAVE HAD THIS PROBLEM FOR ABOUT 2 YEARS NOW AND THE DEALER SAYS IT NOTHING TO WORRY ABOUT. I ALSO HAVE A PROBLEM WITH THE AIR BAG LIGHT IT KEEPS COMING ON AND OFF I HAVE TOLD THE DEALER ABOUT THIS AND IT HAS TAKEN THEM MONTHS TO FINALLY LISTEN TO ME. THEN I FIND OUT THAT THERE IS AND ELECTRICALL PROBLEM, HONESTLY WHAT ELSE CAN GO WRONG. I MEAN SERIOUSLY 6 RECALLS ALREADY AND I AM SURE THERE IS NO NEED FOR THIS. TO BE QUITE HONEST I WAS TOLD TODAY THAT MY CAR WAS NO SAFE TO DRIVE SUE TO THE ELECTRICAL ISSUE.

Jun 21, 2016

NUMEROUS COMPUTER/ELECTRICAL INTERMITTENT ISSUES WITH VEHICLE. MOST RECENT EPISODE THE CARE WOULD COMPLETELY SHUT DOWN AT FREEWAY SPEEDS. NO ENGINE, NO LIGHTING, AS IF IT WAS HIT WITH AN ELECTROMAGNETIC PULSE. THIS UNFORTUNATELY LOCKS THE STEERING AS WELL. THE KEY FOB IS NON RESPONSIVE. AFTER 5-7 MINUTES (IF YOU HAPPEN TO NOT GET HIT AND DIE), THE CAR COMES BACK TO LIFE (INTERIOR LIGHTS COME BACK AND AFTER ANOTHER MINUTE WILL START). ALSO HAVE HAD "SERVICE AIR BAG INDICATOR SYSTEM", "SERVICE PARKING BRAKE", "SERVICE TRANSMISSION", "4WD SYSTEM UNAVAILABLE", CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, BATTERY LIGHT, PARKING BRAKE AMBER SERVICE LIGHT, FLASHING ODOMETER, FLASHING D IN DASH. DASH COMPLETELY GOES BLANK INTERMITTENTLY AS WELL. TRANSMISSION HAS ALSO BEEN STUCK IN NEUTRAL NUMEROUS TIME (CAN NOT TURN CAR OFF UNLESS IN PARK, CANNOT SHIFT). NUMEROUS TRIPS TO DEALER FOR WARRANTY SERVICE. THIS LAST TIME THEY FOUND A GROUND CONNECTION LOOSE IN THE DRIVER SIDE KICK PANEL. SO IF THAT GROUND COMES LOOSE OR FRAYED, THE CAR CAN JUST KILL ME?

Mileage: 21,000

Jun 16, 2016

POWER LIFT GATE WILL NOT OPERATE ALL THE TIME, SOMETIMES I HAVE TO MANUALLY LIFT UP THE LIFT GATE TO GET INTO THE INSIDE TRUNK AREA. RECALL R 27 HAS BEEN PERFORMED IN ALL 3 PARTS. CHECK THE ELECTRICAL CONNECTORS, INSTALL MODULE WATER SHIELD,AND REPLACE MODULE CONNECTORS AND INSTALL MODULE. I HAVE BEEN BACK TO SELLING DEALER FOR THIS ISSUE MANY TIMES FOR THE INOPERATIVE HATCH ISSUE CUSTOMER CAIRS HAVE BEEN OPENED ON THIS ISSUE WITH NO SUCCESS. DEALER AND CHRYSLER ADVISE ME WHEN IT HAPPENS BRING IN THE VEHICLE SO WE CAN SEE THE PROBLEM. I AM WORRIED ABOUT THE POTENTIAL ELECTRICAL FIRE POTENTIAL DUE TO THIS SYSTEM NOT OPERATING AS DESIGNED. I HAVE BEEN TO THE DEALER ABOUT THIS SINCE DEC OF 2013 1 MONTH AFTER PURCHASE DUE TO THE FACT THAT THE DEALER CAN NOT DUPLICATE THE COMPLAINT AT THEIR SHOP NOTHING IS WRITTEN UP BECAUSE NO PROBLEM FOUND. THE MOST RECENT TRIP TO THE DEALER WAS JUNE 13 2016. THIS ISSUE ALWAYS HAPPENS WHEN THE VEHICLE IS IN PARK ENGINE RUNNING OR ENGINE OFF BUTTON ON DASH WILL NOT ACTIVATE LIFT GATE EITHER KEY FOB WILL NOT ACTIVATE LIFT GATE AND WHEN I GET OUT OF THE VEHICLE TO ATTEMPT TO OPEN LIFT GATE WITH LIFT GATE BUTTON THIS WILL NOT WORK EITHER. I HAVE TO MANUALLY OPEN THE LIFT GATE BY OPENING THE HATCH AND RAISING THE LIFT GATE AS IF THE VEHICLE WAS NOT EQUIPPED WITH THE POWER LIFT GATE ACCESSORY. PLEASE HELP RESOLVE THIS LONG STANDING ISSUE, I RETIRED FROM CHRYSLER AFTER 41 YEARS OF SERVICE IN WARRANTY, CUSTOMER SERVICE AND TECH. I AM NOT MAKING UP THIS ISSUE. SINCE THE RECALL REPAIR DATE OF 4-15-2016 THE TRANS WILL SHIFT HARD FROM STOP LIGHTS ALSO.

Mileage: 34,000

Jun 8, 2016

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE WOBBLES WHILE BEING TOWED CAUSING STEERING RESISTANCE PROBLEMS. VEHICLE UPDATED OWNERS MANUAL STATES VEHICLE SHOULD NOT BE TOWED BY MOTORHOME UNTIL TOW WIRING KIT IS INSTALLED. *SMD

Jun 8, 2016

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE WOBBLES WHILE BEING TOWED CAUSING STEERING RESISTANCE PROBLEMS. VEHICLE UPDATED OWNERS MANUAL STATES VEHICLE SHOULD NOT BE TOWED BY MOTORHOME UNTIL TOW WIRING KIT IS INSTALLED. *SMD

Jun 2, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE, TRANSMISSION, AND SEVERAL OTHER INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,800.

Mileage: 1,800

May 28, 2016

ON MAY 5, 2016, I WAS DRIVING ON A WELL TRAVELED STREET IN MY 2014 JEEP CHEROKEE LATITUDE. I HAD JUST MADE A RIGHT TURN AND WAS DRIVING AT A SLOW PACE IN ORDER TO MERGE INTO ON COMING TRAFFIC. I PRESSED ON THE GAS AND NOTHING HAPPENED. I LOOKED AT THE DASH AND REALIZED THAT THE CAR HAD SHUT DOWN. I HAD NO ENGINE POWER, NO ELECTRICAL, NOTHING. I MANAGED TO COAST TO THE RIGHT LANE, AND ATTEMPTED TO RESTART THE CAR; NOTHING HAPPENED. AFTER SITTING FOR APPROXIMATELY 10 MINUTES, THE CAR FINALLY STARTED. I IMMEDIATELY DROVE TO THE DEALERSHIP WITH THE CHECK ENGINE LIGHT ON. THE CAR WAS KEPT FOR A WEEK, AND I WAS TOLD THEY WERE UNABLE TO DUPLICATE THE CONCERN. I PICKED THE CAR UP AND TWO WEEKS LATER THE CHECK ENGINE CAME ON AGAIN. ONCE AGAIN, I IMMEDIATELY DROVE TO THE DEALERSHIP. AFTER TWO DAYS, I WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED (CAR IS CURRENTLY IN SHOP AWAITING THIS REPAIR). PRIOR TO THIS INCIDENT, THIS CAR HAD BEEN TO THE DEALERSHIP AT LEAST TWO TIMES FOR WHAT SEEMED TO BE TRANSMISSION RELATED ISSUES; SLAMMING INTO GEAR AND LURCHING FORWARD. EACH TIME I WAS TOLD THE ISSUE COULD NOT BE DUPLICATED.

Mileage: 45,750

May 16, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY SHOOK, WHILE BEING TOWED. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN MOTOR HOME WAS TOWING THE CAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DIAGNOSED THE PROBLEM AS THE ELECTRIC POWER STEERING ASSIST WIRING HARNESS AND FUSE HOLDER NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.....UPDATED 07/11/16 *BF AFTER THE STEERING ASSIST WAS INSTALLED, THE COMPUTER SHOWED THE RACK AND PINION HAD BROKEN. UPDATED 07/13/16*LJ UPDATED 07/14/16.*JB *CN

Mileage: 25,000

May 11, 2016

VEHICLE STALLING WHILE IN MOTION,(FEELS LIKE IT SHIFTS ITSELF INTO NEUTRAL) ONLY DASH NOTIFICATION IS SAYING TO TO PLACE IN PARK AND SHIFT TO DESIRED GEAR. THIS HAPPENED 3 TIMES IN 3 DAYS,ALL THREE TIME MY SAFETY WAS AT RISK AS YOU ARE UNABLE TO ACCELERATE. I HAD TO WAIT UNTIL IT COASTS TO A FULL STOP TO SHIFT TO PARK AND THEN SEVERAL TRIES TO RESTART VEHICLE, ONCE STARTED CAR STILL WILL NOT MOVE WHEN PRESSING GAS PEDAL FOR FEW MOMENTS ALTHOUGH RPMS ARE AT 5 OR 6 LIKE ITS NOT IN GEAR. IN ALL INSTANCES I WAS IN TRAFFIC AND ALMOST REAR ENDED BY OTHER VEHICLES. THERE IS NO WARNING LIGHTS OR SOUNDS THAT MAKE YOU AWARE THAT AN ISSUE IS HAPPENING SO YOU CAN PULL TO SAFETY.JEEP IS IN DEALERSHIP NOW BUT AM AFRAID THEY WILL TELL ME THEY CANNOT DUPLICATE THE PROBLEM, REFLASH THE MODULE AND SEND ME ON THE WAY. I HAVE RESEARCHED THE PROBLEM AND THIS IS A COMMON PROBLEM AND COMMON REPAIR SCENARIO AT DEALERSHIP BUT DOES NOT FIX ISSUE. I AM AFRAID I WILL BE REAR ENDED BY A FAST MOVING VEHICLE AS THIS HAS HAPPENED 2 TIMES ON THE HIGHWAY AND ONCE IN MIDDLE OF INTERSECTION. IT IS VERY SCARY WHEN THIS HAPPENS AS I HAVE HAD MY GRANDCHILDREN IN THE VEHICLE 2 TIMES WHEN IT OCCURRED. I AM VERY UNHAPPY WITH THIS CAR AS IT IS MY FIRST PURCHASE NOT LEASE IN 10 YEARS. I DON'T KNOW WHAT I AM GOING TO DO, STILL WAITING TO HEAR FROM DEALERSHIP WHICH IS ANOTHER ISSUE AS I TOOK IN YESTERDAY AT 7AM AND IT IS NOW THE 2ND DAY AT 9 AM AND NOBODY HAS CALLED. I MISSED A DAY OF WORK YESTERDAY AND HAVE TO GO OUT OF TOWN FOR WORK FOR 2 DAYS TOMORROW. THIS REPORT IS MY PROOF IF I SHOULD BE KILLED IN MY JEEP THAT THERES AN ISSUE OF IT STALLING IN TRAFFIC AND HIGHWAY CONDITIONS.

Mileage: 38,000

May 3, 2016

CONTINUOUSLY HAVING ISSUES WITH THE VEHICLE, RELATED TO ACCELERATION WHILE DRIVING IN TRAFFIC, CAR SHUTTING OFF IN TRAFFIC, NOT STARTING BACK UP RIGHT AWAY, GEARS SHIFTING ROUGHLY WHILE - IS AN AUTOMATIC 9 SPEED 4 CYLINDER VEHICLE. I HAVE BEEN OFFERED A 5% DISCOUNT ON A JEEP TRADE IN BY THE JEEP RESOLUTION DEPARTMENT, BUT AT THIS POINT, NOT SURE IF ITS WORTH BUYING ANOTHER JEEP. I AM AFRAID OF THIS HAPPENING AGAIN. UNFORTUNATELY, THE MECHANICS, CANT FIND WHAT WRONG WITH THE VEHICLE, AND THEY ALSO TEST DROVE THE CAR, DRIVING AROUND THE DEALERSHIP, ON SIDE STREETS, BUT NOT IN TRAFFIC, OR STOP AND GO TRAFFIC. I AM FRUSTRATED AT THIS POINT, JEPP KNOWS THESE ARE ISSUES WITH MANY OF THERE ENGINES, AND FAIL TO TRULY HEAR THE CUSTOMERS COMPLAINTS, TO THE POINT OF TAKING THESE COMPLAINTS MORE SERIOUSLY. THE RESOLUTION OFFERED ARE NOT GOOD ENOUGH TO FIX THE ISSUE, AS I FEEL I WOULD TRADE THIS VEHICLE IN AND THEY WILL TURN AROUND AND SELL IT AGAIN.... NOT SAFE AT ALL. ! I NEED HELP, AS I DON'T KNOW WHAT TO DO NEXT, TAKE THE OFFER OR JUST TRADE IN WITH A DIFFERENT DEALER AND CAR TYPE/MODEL NOTHING CHRYSLER/JEEP RELATED UUUGGGHHHH!

Mileage: 19,000

Apr 28, 2016

TRANSMISSION DISENGAGES WHILE DRIVING. DISPLAY ON DASHBOARD SAY PUT CAR IN "P" AND RESTART VEHICLE. AFTER DOING WHAT THE DISPLAY STATES, IT GOES INTO DRIVE FORCEFULLY AND MAKES A LOAD BANG. THE ENGINE LIGHT COMES ON ALONG THE TRACTION CONTROL LIGHT. AFTER LETTING THE VEHICLE SIT OVER NIGHT AND DOESN'T OCCUR AGAIN FOR ABOUT ANOTHER 10-15 K MILES LATER. THIS ISSUE CREATED AN UNSAFE CONDITION. ALL THE TIMES THIS OCCURRED I ALMOST WAS REAR ENDED, COULDN'T MAKE TURN TO A SAFE PULL OFF AREA AND HAPPENED ON A ON-RAMP ENTERING A HIGHWAY.

Mileage: 65,556

Apr 18, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

Apr 10, 2016

ON THREE OCCASIONS, WITH NO WARNING, I HAVE TURNED THE CAR OFF TO GO INTO A BUSINESS, CAME OUT AND IT WOULD NOT CRANK. WILL NOT CLICK, TURNOVER, NOTHING. THIS TIME, YESTERDAY, LIGHTS WOULD WORK, BUT NOT FRONT CONSOLE OR RADIO CONSOLE. AFTER SITTING FOR 15-20 MINUTES, IT WILL CRANK. AGAIN- NO WARNING AT ALL.

Mileage: 21,000

Apr 8, 2016

TL* THE CONTACT OWNS A 2014 JEEP LATITUDE (NA). WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE NEXT DAY, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED AND MADE AN ABNORMAL NOISE. IN ADDITION, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL RAN TO THE SENSOR MAP AND THE BCM, FAULT MAP SENSOR, AND AERO SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE HESITATION RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,192.

Mileage: 20,192

Mar 29, 2016

MY JEEP WAS TRAVELING AT 55 MPH ON A STATE ROAD WHEN IT LOST POWER AND HAD TO BE STEARED/COAST TO THE SIDE OF THE ROAD. HAD WE BEEN ON AN INTERSTATE THIS WOULD HAVE CAUSED AN ACCIDENT, INJURY OR DEATH. THE DEALER CLAIMS NOTHING IS WRONG WITH THE CAR AND READY TO RELEASE IT TO ME TODAY 3/29/16 TO CONTINUE DRIVING AS A SAFE VEHICLE. IN ADDITION, THE ENTIRE DASHBOARD ELECTRONICS HAD TO BE REPLACED AT 8800 MILES, THE WIPER BLADES FAIL, STALL, OR GO OFF THE SIDE FRAME OFF THE WINDSHIELD DURING USE CAUSING HAZARDOUS DRIVING CONDITIONS AND REDUCED VISIBILITY, , THE KEY REMOTE FAILS (NOT DUE TO DEAD BATTERY) , THE BLUETOOTH RELIABILITY IS INTERMITTENT WHICH NULLS THE HANDS-FREE OPTION FOR PHONE USE WHILE DRIVING, THE FRONT AND REAR DEFROST DID NOT WORK CAUSING REDUCED VISIBILITY WHILE DRIVING IN EARLY MORNING HOURS AND WAS REPAIRED OR REPLACED AT 8800 MILES, A ROTATIONAL SQUEAL WAS REPORTED AT 8800 MILES AND DEALER CLAIMED THEY COULD NOT DUPLICATE. 5 MONTHS LATER, THE NOISE CONTINUED. AFTER I WROTE THEM DIRECTIONS AND SAT WITH THEM, THEY REPLACED A FAULTY WATER PUMP ON 4/21/15. THE HEAT DEFLECTOR SHIELD AND THE RESONATOR WAS REPLACED ON 5/21. THE CAR WAS TOWED TO THE DEALER AFTER THE RECENT TRANSMISSION FAILURE. I WILL NOT DRIVE THE CAR AGAIN AND RISK THE SAFETY OF MY FAMILY OR OTHERS.

Mileage: 30,000

Mar 22, 2016

BEWARE - LIFE TREATING SITUATION ! ON JULY AND AUGUST 2015 CAR SHUTS DOWN THREE TIMES FIRST TIME ON VERY BUSY HIGHWAY ON APPROX SPEED 65 MILES/HOUR CAUSED UNBELIEVABLE DANGER SITUATION-P CAR ON MOTION ! SECOND TIME FEW FEET AFTER START ON GREEN LIGHT ON EXTREMELY FREQUENT AND DANGER JUNCTION - CAR ON MOTION ! THIRD TIME ON STEEP HILLY ROAD - CAR FROM UNKNOWN REASON STOP ON SPEED APPROX 65 MILES/HOUR - VERY DANGER SITUATION - CAR ON MOTION! ON ALL THREE CASES - CAR ELECTRIC SYSTEM COMPLETELY COLLAPSE - CAR ON MOTION ON THE ROAD, ON THE MIDDLE OF THE OTHER MOVING CARS FROM BOTH SIDES, EXTREMELY DANGER - LIFE TREATING SITUATION !!! AFTER MOVING CAR TO SAFE PLACE - SEVERAL TIMES TRY RESTART CAR - CAR FINALLY RESTART ...IMMEDIATELY CALL JEEP SERVICE ! ON THE SAME TIME PROBLEM WITH RADIO, CANT BE ADJUST LOUD VOLUME, PROBLEM WITH CAR USB - INACTIVE. CALL JEEP SERVICE- REQUEST SOLUTION AND ASK FOR DOCUMENTED LIFE TREATING SITUATION ON WRITING FOR JEEP CENTRAL. JEEP SERVICE RECOMMENDED TRY CHANGE OIL. EVEN THEN OIL WAS CHANGED APPROX. 2 MONTHS BEFORE IN JEEP SERVICE AND OIL INDICATOR WAS OK - "VERY GOOD" - ACCEPT SERVICE RECOMMENDATION -CHANGE OIL, PROBLEM WITH CAR SHUTS DOWN IS NOT REPEAT TILL TODAY. CAR COMPLETE DIAGNOSTIC WAS POSTPONE- REASON - RECEIVE RECALL CARD FROM JEEP - PART WHICH HAS BE REPLACED ON RECALL WAS NOT AVAILABLE ! FINALLY APPROXIMATELY BEFORE 6-7 WEEKS REALIZED CAR DIAGNOSTIC, REPLACING RECALL PART AND PROVIDE SOFTWARE UPGRADE. TODAY ON 03-22- 2016 MALFUNCTION INDICATOR LAMP ILLUMINATION FROM UNKNOWN REASONS - FIND ON BULLETIN: "2014 JEEP CHEROKEE: A MALFUNCTION INDICATOR LAMP ILLUMINATION MAY BE EXPERIENCED BY CUSTOMERS. FLASH REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE WITH LATEST SOFTWARE *CN" CAR SCHEDULED FOR DIAGNOSTIC AND SERVICE ON JEEP AUTHORIZED SERVICE TOMORROW 03-23-2016 !

Mileage: 21,500

Mar 15, 2016

A LIST OF THE CURRENT LIFE THREATENING AND NON LIFE THREATENING CONDITIONS I HAVE ENCOUNTERED WITH MY JEEP CHEROKEE TRAILHAWK. THE MOST SERIOUS BEING A PERSISTENT PROBLEM IN RELATION TO THE TRANSMISSION SHIFTING AND ACCELERATING CAUSING THE CAR TO JERK AND IN SOME CASES WHIPLASH. AS AN ELECTRICAL ENGINEER I HAVE SEEN THE ELECTRONIC REPAIRS MADE TO THE VEHICLE AND YET THERE IS STILL PERSISTENT MECHANICAL PROBLEMS WITH THIS TRANSMISSION. I HAVE ENCOUNTERED LINT MODE WERE THE CAR WILL NOT MOVE FROM GEARS 1, 2, OR 3 ON 65MPH HIGHWAY WHICH I BELIEVE HAS CAUSED IRREVERSIBLE DAMAGE TO THE CAR. THE ISSUE OCCURRED IN JULY ON ROUTE 202 IN A CATTLE SHOOT CREATED BY SUMMER TIME ROAD WORK I HAD TO CONTINUE TO DRIVE THE VEHICLE NEARLY 2 MILES UNTIL I WAS ABLE TO PULL OVER AND ASSES THE ISSUE. BELOW IS A LIST OF CURRENT AND PAST PROBLEMS: -TRANSMISSION STOPPED ON A 65MPH HIGHWAY (NEW SOFTWARE LOADED STILL A PROBLEM) -SHIFTER LOCKED IN DRIVE COULDN'T SHIFT TO NEUTRAL TOOK 4 HOURS TO SHUT CAR OFF AT DEALERSHIP (ENTIRE SHIFTER REPLACED) - NAVIGATION (REPLACED TWO TIMES, ON MY THIRD NAV SYSTEM) - WINDOW MOTOR MECHANISM (REPLACED) - MOONROOF SHADE AND ASSEMBLY (BEING REPLACED THIS WEEK) -FAULTY WIRING OF CIGARETTE LIGHTER CAUSING FUSE TO BLOW DUE TO ELECTRICAL SHORT (REWIRED AND FUSE REPLACED) -SPEAKER (REPLACED) -WATERPROOFING TRIM FALLING OFF (REPLACED) -RATTLING FROM BOLTS FOR SEAT-BELTS (ATTEMPTED FIX DIDN'T WORK) -O2 SENSOR CAUSING MULTIPLE ENGINE STARTS (REPLACED) -FRONT SEAT UNEVEN (REPLACED) -RECALLS RANGING FROM HACKING TO ELECTRICAL SHORTS THAT HAVE BEEN NOTED TO CAUSE A SERIOUS ELECTRICAL FIRE

Mileage: 9,682

Feb 22, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AN ABNORMAL ODOR WAS PRESENT IN THE VEHICLE CONSTANTLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ENGAGE THE WINDSHIELD WIPER, IT CAUSED AN ELECTRIC SHOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE ODOR THAT WAS PRESENT WAS CAUSING HEALTH ISSUES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,900.

Mileage: 19,900

Feb 18, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURERS RECALL, THE ACCELERATED PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE LOST POWER HOWEVER, THE RADIO REMAINED ACTIVATED. THE VEHICLE WAS POWERED OFF AND RESTARTED TWICE AND THE VEHICLE WAS ABLE TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT PROVIDED.

Mileage: 29,000

Feb 1, 2016

DRIVE ABOUT 37689 MILES. INSERTED KEY TO RUN, NOTHING HAPPENED, TURNED IT OFF, TURNED IT BACK TO RUN, IT POWER UP BUT ENGINE LIGHT POP OUT, TRANSMISSION FAILURE, TCM INTERNAL FAILURE CODE P1634. TURNED IT OFF, WAITED FOR HALF HOUR, TURNED IT ON, POWER RUN NORMAL WITH A LOT OF NOISE, ENGINE LIGHT STILL ON. SHIFT IT TO DRIVE AND IT GOES BACKWARD, THEN SHIFT IT TO PARK, CRANKING NOISE UNDER THE CAR. MESSAGED TRANSMISSION SERVICE, PARK BRAKE SERVICE AND ESC DISABLED/OFF. TURNED IT OFF AGAIN. WAITED FOR FEW MINUTES TURNED IT ON, ENGINE LIGHT STILL ON, SHIFT IT DRIVE, PUSH THE PEDAL (GAS) DOESN'T GO, ABOUT 3 SECONDS LATER IT DRIVE NORMALLY. EVERY TIME SHIFT TO DRIVE HAVE TO WAIT FEW SEC TO GO.

Feb 1, 2016 Crash Fire

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE VEHICLE VEERED TO THE LEFT WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE RIGHT. AS A RESULT, THE VEHICLE CRASHED INTO A FIELD AND CAUGHT FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND RIGHT LEG THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

Jan 22, 2016 Crash

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED FOR THE REAR END DAMAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 03/09/16*LJ *CN

Jan 18, 2016

MY VEHICLE HAS HAD CONTINUOUS ISSUES OF JERKING/MISSING GEARS WHEN IT SHIFTS, WHEN I TOOK TO BE CHECKED I WAS TOLD IT WAS A KNOWN PROBLEM WITH THIS VEHICLE AND THERE WAS NOTHING THAT COULD BE DONE UNTIL THE ENGINE BLOWS UP. I WAS NOT NOTIFIED OF ANY SORT OF ISSUES WHEN I BOUGHT THE VEHICLE NEW. I HAVE ALSO NOW HAD CONTINUOUS PROBLEMS WITH MY VEHICLE NOT STARTING FROM BEING STATIONARY, MULTIPLE TIMES IT HAS NOT STARTED AFTER BEING OFF FOR A PERIOD OF TIME, IE 24 HOURS, BUT ALSO NUMEROUS TIMES MY VEHICLE HAS SHUT OFF WHILE IN MOTION, I WAS DRIVING DOWN THE ROAD AND MY VEHICLE JUST SHUT OFF COMPLETELY, NO LIGHTS, NO GAS, NO RADIO ETC. I WAS LUCKILY ON THE SIDE OF A NON-BUSY ROAD AT THAT TIME ABOUT TO TURN ONTO A MAIN ROAD. I HAD BOTH MY CHILDREN IN THE VEHICLE WITH ME. I WAS UNABLE TO START MY VEHICLE FROM THIS NOW STATIONARY POSITION FOR APPROX. 15 MINUTES I SAT IDLE IN THE ROAD WITH MY CHILDREN IN THE CAR. ANOTHER TIME MY VEHICLE SHUT OFF WHILE I WAS DRIVING IN A BUSY INTERSECTION MY CAR SHUT OFF AS I WAS TURNING AND I WAS ALMOST T-BONED MY VEHICLE STARTED UP AFTER TRYING A FEW TIMES AND I WAS ABLE TO GET OUT OF THE ROAD WAY. ONCE I WAS PARKED IN A PARKING LOT TO COLLECT MYSELF, MY VEHICLE WOULD NOT START AGAIN. IT TOOK APPROX. 4 TIMES TRYING TO START IT AGAIN. I HAVE CONTACTED THE DEALERSHIP AGAIN AND WILL BE TAKING IT BACK, TO BE CHECKED. WHEN I TOOK IT TO THEM THE FIRST TIME FOR IT TO BE CHECKED AS TO WHY IT SHUT OFF AND THEY COULD ONLY COME UP WITH THAT IT WAS LOW ON OIL, THEY DID AN OIL CHANGE AND SAID NOTHING WAS WRONG WITH MY VEHICLE, WHICH CLEARLY THE OIL WASN'T THE PROBLEM BECAUSE IT HAS ONLY BEEN ABOUT 400 MILES SINCE THE OIL CHANGE.

Mileage: 15,995

Jan 12, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPER ACTIVATED INDEPENDENTLY PRIOR TO STARTING THE VEHICLE. AS A RESULT, THE LIGHTS ON THE INSTRUMENT PANEL WOULD START FLASHING AND THE VEHICLE WOULD FAIL TO FUNCTION. IN ADDITION, THE CABLE DETACHED FROM THE BATTERY SHUTTING THE VEHICLE OFF. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. PART DISTRIBUTION DISCONNECT. UPDATED 03/10/16*LJ *CN

Mileage: 33,000

Jan 12, 2016

CAR HAS LOST POWER WHILE DRIVING 3X. CAR WAS IN MOTION/TRAFFIC TRAVELLING AT 65MPH, 45MPH, 65 MPH.DEALER/MANUFACTURER ARE NOT ABLE TO IDENTIFY PROBLEM. SERVICE ADVISOR AT STEVEN'S CREEK CHRYSLER, DODGE,JEEP STATED THAT JEEP NEEDS TO BUY THE CAR BACK BUT MANUFACTURER IS UNABLE TO HELP OUT. CAR TOWED TWICE TO DEALER.

Mileage: 35,000

Dec 31, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE USING THE REMOTE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS AND THE LIFTGATE HAD TO BE USED MANUALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

Dec 17, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/18/16*LJ UPDATED 03/22/16.*JB

Dec 9, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT USED THE REMOTE TO OPEN THE LIFTGATE, HOWEVER, WHEN ATTEMPTING TO CLOSE THE LIFTGATE WITH THE AUTOMATIC BUTTON, IT FAILED TO CLOSE. THE CONTACT HAD TO MANUALLY CLOSE THE LIFTGATE. THE CONTACT LATER TRIED AGAIN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

Nov 30, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE), 15V509000 (VISIBILITY), AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 17, 2015

2 TIMES ALREADY I HAVE HAD TO TAKE MY CAR INTO THE DEALERSHIP BECAUSE IT WOULD SHUT OFF RANDOMLY WHILE DRIVING. THIS HAS HAPPENED WHILE ON THE HIGHWAY AND ALSO WHILE ON BUSY STREETS. SO FAR I HAVE BEEN ABLE TO DRIFT TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND THEN TURN THE CAR OFF AND BACK ON. THE CAR SPUTTERS WHEN RESTARTING AND ON MULTIPLE OCCASIONS WILL STALL AGAIN. BOTH TIMES THEY TRIED TO BLAME IT ON THE OIL CHANGE BEING OVERDUE. THE 2ND TIME I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY STATED THERE WAS NO OIL IN THE CAR. HOW A CAR LOSES OIL IF THERE ISN'T A LEAK, I'M NOT SURE. THIS IS NOW THE THIRD TIME IT IS HAPPENING AND BASED ON THE CAR'S COMPUTER I STILL HAVE 30% TO GO BEFORE NEEDING AN OIL CHANGE AND THE CAR IS SHUTTING OFF ON ME AGAIN RANDOMLY. I WAS AT THE DEALERSHIP FOR THE 2ND TIME LESS THAN 3 MONTHS AGO. I DRIVE IN MIAMI AND HAVE BEEN LUCKY THAT MY SON WAS NOT IN THE CAR WITH ME.

Mileage: 27,000

Oct 31, 2015

ONGOING ISSUES REGARDING VEHICLE, MULTIPLE FAILURES ON MULTIPLE OCCASIONS. SERIOUS POWERTRAIN ISSUES, VEHICLE SLOW TO RESPOND DRIVER ACCELERATION INPUT, ERRATIC ACCELERATION AND SHIFT PERFORMANCE. AIRBAGS, STABILITY CONTROL, FORWARD CRASH MITIGATION/AVOIDANCE, AND OTHER SAFETY SYSTEMS FAILURE ON MULTIPLE OCCASIONS. POWERTRAIN REPLACED, MULTIPLE SOFTWARE UPDATES WITH NO RESOLVE, INTERMITTENT ISSUE PERSISTS. *JS

Mileage: 8,000

Oct 30, 2015

I HAVE RECEIVED 3 RECALL ALERTS ON DIFFERENT PROBLEMS WITH THE CAR. WHEN I CALL THE DEALER THEY SAID THEY CAN NOT FIX BECAUSE CHRYSLER HAS NOT ISSUED/DELIVERED THE PARTS. IT HAS BEEN OVER 3 2/12 MONTHS SINCE THE FIRST RECALL ALERT AND I HAVE GOTTEN TWO MORE ADDITIONAL NOTICES SINCE THEN. ALL ARE SAFETY RELATED ISSUES. UNACCEPTABLE.

Oct 28, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,900.

Mileage: 20,900

Oct 28, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE FELT ROUGH WHILE DRIVING IN THIRD GEAR. IN ADDITION, THE VEHICLE SUDDENLY INCREASED SPEED AND THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO DECREASE THE VEHICLES SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) BUT THE RECALL REMEDY WAS NOT YET AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 13,000

Oct 27, 2015

LAST THURSDAY THE VEHICLE LOST ALL POWER AFTER APPLYING BRAKES GOING DOWN A HILL, WHEN ATTEMPTING TO START IT UP AGAIN, IT REMAINED IN THE RUN POSITION BUT WAS NOT FUNCTIONAL, ENGINE SOUNDED LIKE A CAR GRINDING. PRESSING THE STARTER DID NOTHING, THE VEHICLE WOULD NOT TURN OFF, BUT REMAINED IN THE RUN POSITION BUT WITH AN ABNORMAL SOUND AND NO ABILITY TO DRIVE IT. I JUST KEPT TRYING TO PUT IT IN DIFFERENT GEARS, GIVE IT GAS AND FINALLY THE ENGINE ENGAGED AND IT WAS DRIVEN BACK UP THE HILL TO MY HOME. IT WAS DRIVEN TO JEEP SERVICE THE NEXT DAY. THEY COULD NOT REPRODUCE THE PROBLEM AND THE "DIAGNOSTICS" DID NOT REVEAL A PROBLEM. THE SAME THING HAPPENED TODAY AND IT TOOK ME ABOUT 10 MINUTES OF PUSHING STARTER BUTTON, TRYING DIFFERENT GEARS AND GIVING IT GAS TO GET IT FUNCTIONAL AGAIN. THIS VEHICLE HAS BEEN INTO JEEP AT LEAST 3 TIMES FOR TRANSMISSION PROBLEMS. ONE TIME THE VEHICLE WAS WORSE AFTER GOING IN, AND 2 OF THE TIMES IT SEEMED BETTER INITIALLY BUT WAS WORSE AGAIN WITHIN SEVERAL WEEKS.

Mileage: 25,000

Oct 23, 2015

I BOUGHT THIS CAR BRAND NEW, AND HAVE HAD PROBLEMS WITH IT STARTING RANDOMLY, LOCKING, AND UNLOCKING RANDOMLY, ALARM GOING OFF IN THE MIDDLE OF NIGHT, (YES, MY NEIGHBORS HATE ME) AND NOW MY STEREO GOES IN AND OUT..

Mileage: 18,000

Oct 21, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED FOR A FEW MINUTES, AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS A SOFTWARE FAILURE THAT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

Mileage: 16,000

Oct 20, 2015

TRANMISSION JERK OFTEN, ENGINE SOMETHING ABOUT TO SHUT OFF, I WAS AT MCDONALD DRIVE THUR, AND THE TRANMISSION JERK ALOT , AND ENGINE SHUT OFF. THIS IS NOT MY FIRST TIMES THAT HAPPPEN. WENT TO DEALER 5 TIMES AND INFORM THEM OFF THE PROBLEM, THEY LOOK AT IT AND SAID THERE IS NOTHING THAT THEY CAN FIND. IT BECAUSE THEY NOT DRIVING IT EVERYDAY. THIS WAS THE WORST PURCHASE I EVER DID. I WANTED A ACURA BUT WIFE LIKE THE STYLE OF THE CAR. I REGRET GETTING THIS CAR. IF I CAN REPLACE IT I WOULD DEFINITLY DO IT TODAY. WORST CAR EVER 2014 JEEP CHEROKEE. OR AT LESS A REPLACEMENT VEHICLE.

Mileage: 3

Oct 14, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2015 AND NHTSA CAMPAIGN NUMBER: 15V509000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Oct 7, 2015

STARTED MY VEHICLE TODAY, DROVE A SHORT DISTANCE. RETURNED HOME. TURNED VEHICLE OFF. WENT TO RESTART VEHICLE AND IT WOULD MOVE TO THE ACC AND ON POSITIONS BUT WOULD NOT START AND THEREFORE WOULD NOT RUN. HAVE HAD SEVERAL ELECTRONIC GREMLINS WITH THIS CAR WHERE THE TAILGATE WOULDN'T LATCH, VEHICLE WOULD NOT START. ULTIMATELY, I BELIEVE THE ELECTRONICS TO BE INCREDIBLY BUGGY AND DANGEROUS, AND I DO NOT BELIEVE FCA IS DOING ENOUGH TO ENSURE VEHICLE SAFETY.

Mileage: 14,520

Oct 3, 2015

VEHICLE FAILS TO SHIFT PROPERLY AND STALLS UPON ACCELERATION FROM COMPLETE STOPS, DRIVING ON HIGHWAY AND NORMAL ROADS. ISSUE STARTED 7 MONTHS AFTER PURCHASE AT 8,573 MILES. JEEP TAKEN TO DEALER ON MARCH 10, 2015, WHO REPROGRAMMED TRANSMISSION & POWER TRAIN MODULES & REPROGRAMMED RESTRAINT CONTROL MODULE. 5/15 - JEEP WAS MAKING CLUNKING NOISE AND GRINDING NOISES - REAR DIFFERENTIAL WAS REPLACED AT 14K MILES; 5/27 - JEEP STILL MADE GRINDING NOISE WHEN PLACED INTO GEAR - POWER TRANSFER UNIT & SKID PLATE REPLACED AS TECH FOUND FLUID HAD LEAKED INTO PTU CAUSING INTERNAL DAMAGE. 7/7 - JEEP STILL NOT SHIFTING PROPERLY, RPMS REV TO 5 & 6K BEFORE SHIFTING. SLOW ACCELERATION HAS ALMOST CAUSED MULTIPLE CRASHES!! DEALER REPROGRAMMED TRANSMISSION CONTROL MODULE. 10/2/15 - LIFT GATE WON'T OPEN WITH FOB OR BY HAND & WON'T LOCK WHEN CLOSED MANUALLY - OPEN RECALL WITH NO REMEDY AVAIL, I WAS TOLD NOT TO USE IT UNTIL FIXED. DEALER HAS NO ETA FOR THE FIX AND THIS ISSUE CAN CAUSE FIRE!! SHIFTING IS STILL AN ISSUE, DEALER CLAIMED THEY WERE UNABLE TO REPRODUCE THE ISSUE YET THE CHECK IN & OUT MILEAGE REMAINED UNCHANGED AT 20,635. THE PARKING SENSORS GO OFF IN DRIVE THRU'S, YET ANOTHER ISSUE THEY CAN'T REPRODUCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WHICH IS NEEDED FOR WORK!!! I ATTEMPTED TO TRADE IT IN BUT PAST SERVICE ISSUES HAVE DEPRECIATED IT'S VALUE TO THE POINT OF NO RETURN!

Mileage: 20,635

Oct 1, 2015

THE NAVIGATION SYSTEM IN THE UCONNECT 8.4 AN FROZE CONSTANTLY DURING DRIVING. WHEN IT WAS NAVIGATING ME FOR LONG DISTANCE, THE SYSTEM CRASHED AND WAS UNABLE TO RESTART THE NAVIGATION PROCESS. THE PROBLEM WAS REPEATABLE, FOR EXAMPLE FOR THE ROUTE FROM "133-42 39TH AVE NEW YORK, 11354" TO "69 N EAGLEVILLE RD, STORRS, CT 06269".

Mileage: 20,000

Sep 14, 2015

SEVERAL TIMES WHILE I WAS DRIVING THE DIGITAL DASH DISPLAY WENT BLANK, RED "BATTERY" INDICATOR CAME ON, "NO BUS" FAULT MESSAGE APPEARED, THE HEADLIGHTS WENT OFF, THE TURN SIGNAL DID NOT WORK, RADIO DID NOT WORK, DOOR LOCKS WOULD NOT WORK (LOCK/UNLOCK). THE SAFETY ISSUE IS TO LOSE FUNCTION OF HEADLIGHTS AND TURN SIGNAL WHILE DRIVING. ALSO IF A CRASH WERE TO OCCUR, I MAY NOT BE ABLE TO EXIT MY VEHICLE IN AN EMERGENCY, DUE TO NOT BEING ABLE TO UNLOCK MY DOORS. BETWEEN AUGUST 27, 2015 AND SEPTEMBER 14, 2015 THIS OCCURRED FOUR (4) SEPARATE TIMES. THE VEHICLE WAS TURNED IN FOR SERVICE EACH TIME THIS OCCURRED. THE PROBLEM IS INTERMITTENT, DURING DRIVING IT CAN COME AND GO. SERVICE DEPARTMENT AT AUTHORIZED JEEP DEALER STATED THAT THEY DO NOT HAVE ANY INSTRUMENTATION TO TROUBLESHOOT CAN BUS AND THEY CAN NOT DUPLICATE THE ISSUE. I WOULD PULL OVER INTO A SAFE AREA AND TAKE PHOTOS OF THE DASH SHOWING THE FAULTS. SERVICE DEPARTMENT CAN ONLY RESET FAULTS AS DISPLAYED ON A TABLET WHEN PLUGGED INTO THE VEHICLE. AGAIN DEALER HAS NO TOOLS TO LOOK UP BUS PROBLEMS, ELECTRICAL CONTACT ISSUE, ETC.

Mileage: 24,903

Sep 9, 2015

VEHICLE SHIFTS FROM PARK INTO REVERSE WITHOUT ANYONE TOUCHING THE SHIFT LEVER. VEHICLE ALSO CHANGES GEARS OCCASIONALLY WHEN DRIVING, E.G., SHIFTS FROM REVERSE TO DRIVE WHEN BACKING UP, OR REVERSE TO NEUTRAL. REPORTED TO DEALER IMMEDIATELY IN JULY 2014 (NOT AWARE OF PROBLEM) AND CHRYSLER ON 9/29/14 AND AGAIN 9/9/15. WE ARE NOW VIGILANT WHEN SHIFTING GEARS AND BEFORE INITIAL ACCELERATION. ONCE MOVING, THE JEEP STAYS IN THE GEAR SELECTED, E.G., HASN'T SHIFTED OUT OF DRIVE WHILE DRIVING DOWN THE ROAD. THE SHIFT PROBLEM IS A PROGRESSION DOWNWARD, I.E., PARK TO REVERSE, REVERSE TO NEUTRAL, REVERSE TO DRIVE. UNFORTUNATELY MY WIFE HAD ANOTHER AND POTENTIALLY SERIOUS INCIDENT THIS WEEKEND WHEN SHE PARKED ON LEVEL GROUND, PLACED THE JEEP IN PARK, LEFT THE ENGINE RUNNING, GOT OUT OF THE JEEP (BRIEFLY TO CHECK ON SOMETHING), THEN THE VEHICLE SHIFTED INTO REVERSE AND STARTED BACKWARDS. MY WIFE HAD TO RUN AND JUMP INTO THE MOVING JEEP TO STOP IT. ON THIS OCCASION, SHE WASN'T EVEN IN THE JEEP AND THERE WERE NO PASSENGERS, SO NO ONE TOUCHED THE SHIFT LEVER. THERE WAS A SIGNIFICANT PAUSE (I.E., TIME TO GET OUT OF THE JEEP AND START TO WALK AWAY) BEFORE THE JEEP CHANGED GEARS. ON THE OCCASIONS WHEN THE JEEP SHIFTS FROM REVERSE TO DRIVE, WE HAVE BEEN FORTUNATE THAT NO PERSON OR OBJECT WAS CLOSE TO THE FRONT OF THE JEEP AND THE DRIVER WAS ALERT AND ABLE TO STOP WITHIN THE FIRST FEW FEET; WE WILL NOT ALWAYS BE SO LUCKY. OTHER MANIFESTATION OF THIS SHIFTING PROBLEM IS WHEN SHIFTED TO REVERSE, WE WATCH THE INDICATOR SAY REVERSE THEN, AFTER A NOTICEABLE PAUSE WITH NO ONE TOUCHING THE GEAR LEVER, THE JEEP WILL SHIFT INTO NEUTRAL OR CONTINUE INTO DRIVE. KNOWING THAT THIS IS A PROBLEM, WE WATCH THE SHIFT SEQUENCE CLOSELY AND CATCH THIS "SLIPPING OUT OF GEAR SELECTED" PROBLEM TO AVOID AN ACCIDENT. IS THIS A DRIVE BY WIRE ELECTRICAL PROBLEM?

Mileage: 200

Sep 6, 2015

EPISODE ONE: WHILE DRIVING UP HILL AT ABOUT 30 MILES AND HOUR CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". OPERATOR RESTARTED CAR THREE TIMES BEFORE TRANSMISSION WOULD ENGAGE. THIS CLEARED ALL WARNINGS EXCEPT "CHECK ENGINE" LIGHT. CAR WAS DRIVEN TO DEALER WHERE WITHOUT DOCUMENTATION THEY STATED THAT THEY FLASHED THE TRANSMISSION CONTROL MODULE AND THEN CAR WAS RETURNED TO OWNER. SECOND EPISODE: ON SEPT 3, 2015 OPERATOR WAS DRIVING ABOUT 55 MILES PER HOUR WHEN SUDDENLY WITH A JERK THE CAR SHIFTED INTO NEUTRAL AND THE CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". . OPERATOR WAS ABLE TO PULL OVER TO THE SIDE WHERE HE RESTARTED THE CAR ABOUT 4 TIMES BEFORE TRANSMISSION WOULD ENGAGE. THEN ABOUT 10 MILES FURTHER ON THE ROAD, COMING UP TO A STOP SIGN THE SAME BEHAVIOR REOCCURRED. CAR WAS DELIVERED TO DEALER ON 9-03-2015 AND THEIR SERVICE REPORT OF 9-04-2015 INDICATES THAT THEY FLASHED TCM,BCM,IPC AND R40 RECALL. EPISODE THREE: SEPTEMBER 6 2015 OPERATOR WAS DRIVING CAR UP TO STOP SIGN CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". FROM THAT POINT TO THE DEALER OPERATOR NOTED THAT THE ENGINE RPM MAINTAINED AT ABOUT 3000RPM INSTEAD OF FLUCTUATING NORMALLY AS WITH NORMAL DRIVING.

Mileage: 21,271

Aug 26, 2015

I HAD A ROLL AWAY INCIDENT BACK AROUND AUGUST 25TH 2015 I PULLED INTO MY DRIVEWAY AND PUT THE CAR (2014 JEEP GRAND CHEROKEE OVERLAND) IN PARK .I TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN THE CAR WAS IN PARK AND SHUT OFF.AS I WAS WALKING AWAY FROM THE CAR IT ROLLED FORWARD AGAIN ABOUT 8 FEET .I KNOW IT WAS IN PARK, WHEN IT WAS NOT IN GEAR. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL BACK ON ME. I QUICKLY JUMPED BACK INTO THE VEHICLE TO STOP IT WITHOUT ACCIDENT, THIS TIME. NOW I PUT A BLOCK IN FRONT OF THE TIRE SO IT WONT ROLL AWAY.I WONT PARK IT ON A HILL.DEALER CANT SEEM TO FIND A PROBLEM.

Mileage: 4,200

Aug 15, 2015

THE CAR DID NOT ACCELERATE WHEN PEDDLE WAS PUSHED (IN HEAVY TRAFFIC) THEN JUMPED SUDDENLY TO ACCELERATE INTO ONCOMING TRAFFIC. THIS VEHICLE HAS HAD COMPLETE VALVE BODY FAILURE IN LESS THAN 3,000 MILES AND NUMEROUS UPDATES TO THE COMPUTER BECAUSE OF UNEVEN SHIFTING AND ACCELERATION. THE LATEST UPDATE SEEMED TO WORK BETTER FOR A FEW WEEKS AND NOW IS WORSE THAN PREVIOUSLY. THE CHRYSLER DEALER (RON CARTER ALVIN TEXAS) REFUSES TO RETURN MY CALLS FOR SERVICE OR TO SET A SERVICE DATE.

Mileage: 24,500

Aug 14, 2015

VEHICLE WAS BEING OPERATED ON A STRAIGHT AND LEVEL ROAD AT 45 MPH WHEN THE DASHBOARD ELECTRICAL AND RADIO SYSTEM WENT DARK, AND THERE WAS A LOSS OF POWER STEERING AT THE SAME TIME. IN ABOUT TWO SECONDS, THE VEHICLE RESTARTED WITHOUT ANY MOVEMENT BY THE DRIVER. SHE HAD BOTH HANDS ON THE WHEEL SO THAT SHE COULD CONTROL THE VEHICLE DUE TO THE LOSS OF THE POWER STEERING. WHEN THE VEHICLE RESTARTED ON ITS OWN, THE NORMAL HOUSEKEEPING FUNCTIONS OCCURRED ON THE DASH, THE RADIO CAME BACK ON, AND POWER STEERING CAME BACK. TWO LIGHTS ILLUMINATED ON THE DASH THAT WERE NOT NORMAL. ONE WAS THE CHECK ENGINE LIGHT THAT CAME ON CONTINUOUS, AND THE SQUIGILY TRACTION LIGHT CAME ON UNTIL SHE WAS ABLE TO PULL INTO A PARKING LOT WHERE SHE STOPPED THE VEHICLE AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE VEHICLE, THE TRACTION LIGHT DID NOT COME BACK ON, HOWEVER THE CHECK ENGINE LIGHT DID COME BACK ON IN A CONTINUOUS MODE. VEHICLE IS CURRENTLY AT CHARLIE'S DODGE/JEEP DEALERSHIP IN MAUMEE, OH BEING DIAGNOSED.

Mileage: 38,005

Aug 2, 2015

ON 2 OCCASIONS,-JUNE AND AUGUST 2015, PARKED VEHICLE ON FIRST FLOOR OF AN ENTERTAINMENT COMPLEX AND FOUND ENGINE RUNNING UPON RETURN (FIRST TIME IT RAN FOR 4 HOURS/ SECOND TIME FOR 2 HOURS UNATTENDED).

Mileage: 14,000

Jul 29, 2015

I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.

Mileage: 2,000

Jun 29, 2015

THE VEHICLE LUNGES AFTER YOU STOP AS IF IT IS DOWN SHIFTING. SOMETIMES IT BANGS AND JUMPS SUDDENLY WHEN TAKING OFF FROM A STOP. THE TRANSMISSION SEEMS TO HAVE NOT DOWN SHIFTED AND IS IN TOO HIGH A GEAR CAUSING THE ENGINE TO PAUSE BEFORE SUDDENLY DOWNSHIFTING AND SUDDENLY ACCELERATING WHICH SOMETIMES IT TO ABRUPT AND YOU HAVE TO SLAM ON THE BRAKES TO KEEP FROM HITTING TRAFFIC. WE HAVE HAD SEVERAL REPROGRAMS OF THE TRANSMISSION WITHOUT ANY RESOLUTION. THE LAST CAUSED THE CAR TO SUDDENLY LUNGE AND JUMP OUT INTO TRAFFIC WHILE SITTING AT A STOP WITH THE BRAKE ON AND NO GAS APPLIED. WE COULD HAVE CAUSED AN ACCIDENT... THE MOTOR HAS STARTED LEAKING OIL FROM THE OIL FILTER AND COOLER ASSEMBLY ON TOP OF THE 3.2 LITER V6. IT APPEARS IT HAS A BAD GASKET OR SEAL OR IT MAY BE CRACKED. I SEE SEVERAL OTHER OWNERS COMPLAINING OF THIS BE CAUSE YOU CAN SMELL BURNING OIL, WE REMOVED THE TOP ENGINE COWL AND CARRY A FIRE EXTINGUISHER JUST IN CASE IT CATCHES FIRE. IT APPEARS THAT YOU COULD EASILY LOSE MOST OF THE OIL AND SEIZE THE MOTOR NOT TO MENTION CATCH ON FIRE. THE REAR HATCH CAMERA AND CONTROLS MALFUNCTION IN WET WEATHER. THE CAMERA TURNS TO SNOW OR MOVING OBJECTS APPEAR FRAME BY FRAME AND NOT IN REAL TIME. THE CONTROLS FAIL TO ALLOW GATE OPERATION. I CONTACTED JEEP TODAY AND AM TAKING IT IN FOR THE OIL ISSUE AND WILL TRY TO GET THEM TO FIX THE TRANSMISSION AND REAR GATE ISSUES. THIS IS A DANGER TO DRIVE WHEN IT CAN LAUNCH INTO TRAFFIC OR LEAK OIL CAUSING A FIRE OR SHORT OUT THE GATE FROM AN ELECTRICAL FIRE. JEEP NEEDS TO GET THESE ISSUES ADDRESSED.

Mileage: 100

Jun 11, 2015 Fire

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE FRONT PASSENGER DOOR. WITHIN SEVERAL MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 16,532. UPDATED 8/21/15*CN UPDATED 12/1/2015*JS

Mileage: 16,532

Jun 5, 2015

DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER AND IT SEEMED FINE. BUT ON 5/20/15 WE EXPERIENCED THE SAME PROBLEM. THE DEALER SAID THEY REPROGRAMMED THE ELECTRONICS AND ROAD TESTED THE CAR AND ALL WAS WELL. ON 6/4/15 WE HAD THE SAME FAILURE. WE JUST MISSED HAVING ANOTHER VEHICLE RUN INTO US SINCE THE CAR JUST STOPPED IT'S FORWARD PROGRESS. THE DEALER HAS THE CAR NOW. THE SAID THEY HAVE NO IDEA AT THIS TIME (3:00 PM) WHAT THE PROBLEM COULD BE. THE FIRST TWO FAILURES WEREN'T BAD BECAUSE WE WERE THE ONLY VEHICLE ON THE ROAD. THE THIRD FAILURE NEARLY CAUSED AN ACCIDENT. I JUST SPOKE WITH THE SERVICE DEPARTMENT. THEY SAID THE VEHICLE HAD FAILED DURING A TEST DRIVE, BUT THEY CANNOT ISOLATE THE FAILURE AT THIS TIME.

Mileage: 14,000

Jun 2, 2015

IN DECEMBER 2014, THE 2014 JEEP CHEROKEE SHUT OFF TWICE IN ONE EVENING DUE TO TRANSMISSION RELATED ISSUES: 1) THE FIRST OCCURRENCE, THE JEEP WAS AT A RED LIGHT, WHEN THE LIGHT CHANGED & THE GAS PEDAL WAS PRESSED THE CAR LURCHED AND MADE A LOUD THUMP SOUND AND THE MALFUNCTION INDICATOR LIGHT (MIL) WAS ILLUMINATED AND AN ERROR MESSAGE RELATED TO THE TRANSMISSION CAME ON. THE CAR WOULD NOT ACCELERATE & I WAS FORCED TO COAST INTO DARK PARKING LOT ALONE. THE MANUAL SAID THE VEHICLE SHOULD BE SERVICED IF THE LIGHT STAYS ON THROUGH SEVERAL DRIVING CYCLES AND THAT THE VEHICLE MOST LIKELY DID NOT REQUIRE TOWING. 2) AFTER FOLLOWING THE MANUAL, I TURNED THE CAR BACK ON AND ATTEMPTED TO DRIVE TO A SAFE LOCATION UNTIL THE CAR COULD BE TAKEN IN FOR SERVICE (IT WAS NOW AROUND 11:00PM). THE CAR DROVE NORMALLY FOR ABOUT 5 MINUTES UNTIL I GOT ON THE HIGHWAY (SPEED LIMIT 55 MPH) & THE TRANSMISSION BEGAN TO PULL & IN THE MIDDLE OF THE HIGHWAY THUMPED AND THE ENGINE SHUT OFF FORCING ME TO RAPIDLY PULL OVER INTO A DANGEROUS EXIT RAMP AT AROUND MIDNIGHT IN THE MIDDLE OF AN ICY WINTER. THE CAR WOULD NOT TURN BACK ON & I HAD TO HAVE THE CAR TOWED. THE DEALERSHIP KEPT THE CAR FOR ABOUT A WEEK & SAID THE ISSUE WAS AN INTERNAL FAILURE OF THE TRANSMISSION CONTROL MODULE (WHICH THEY REPLACED & UPDATED THE SOFTWARE). IN MAY 2015, I HAD BEEN HAVING SEVERAL ISSUES WITH THE CAR INCLUDING ANOTHER CHECK ENGINE LIGHT SO I BROUGHT IT IN AGAIN FOR SERVICE (THIS IS NOW THE 4TH TIME I HAD BEEN TO THE DEALERSHIP FOR A VARIETY OF ISSUES). THE TRANSMISSION WAS PULLING, JERKING, & OVERALL HAVING ISSUES SHIFTING SO I REQUESTED THEY SERVICE THE TRANSMISSION AGAIN. THE DEALERSHIP HAD TO PREFORM A TRANSMISSION RE-LEARN TO IMPROVE THE SHIFTING. AFTER A COUPLE OF DAYS, THE TRANSMISSION WAS JERKING AGAIN & I AM GOING TO BE TAKING THE CAR BACK IN AGAIN FOR SERVICE (NOW THE 5TH VISIT TO THE DEALERSHIP).

Mileage: 18,671

May 28, 2015

I HAVE HAD NUMEROUS PROBLEMS (5 TOTAL) WITH MY 2014 JEEP CHEROKEE LIMITED HARD SHIFTING INTO LOWER GEARS. THE VEHICLE JERKS AND BUCKS RANDOMLY AND HAS NEARLY CAUSED ME TO HAVE NUMEROUS ACCIDENTS. THE VEHICLE FEATURES THE ZF-DESIGNED NINE-SPEED AUTOMATIC TRANSMISSION THAT HAS KNOWN ISSUES WITH ROUGH SHIFTING. THE RECALL UPDATE WAS PERFORMED IN EARLY MAY YET THE PROBLEM PERSISTS. THE VEHICLE RANDOMLY PULLS FORWARD, NORMALLY IN STOP AND GO TRAFFIC, AND IS COMPLETELY UNPREDICTABLE. CHRYSLER HAS A TOTAL OF 5 WORK ORDERS IN THEIR SYSTEM AND IS ASKING ME FOR A 6TH TIME TO BRING THE CAR IN FOR REPAIRS. EACH "REPAIR" TRIP RESULTS IN A SOFTWARE UPDATE TO THE TRANSMISSION THAT BAN AIDS THE PROBLEM FOR ABOUT A WEEK AND THEN WE ARE RIGHT BACK TO SQUARE ONE. I'M VERY FRUSTRATED AND AM REQUESTING THAT THE VEHICLE BE BOUGHT BACK BY CHRYSLER AND I BE REIMBURSED FOR ALL CAR PAYMENTS MADE IN THE LAST YEAR. THE VEHICLE FALLS UNDER MARYLAND LEMON LAW REQUIREMENTS IN THAT , IT HAS LESS THAN 18K MILES AND IS UNDER 24 MONTHS OLD AND WAS PURCHASED NEW. I AM REQUESTING TO OPEN A CASE WITH NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO ASSIST ME WITH THIS ISSUE. I HAVE AN OPEN CASE NUMBER WITH CHRYSLER OF 26719430. ANY ASSISTANCE WILL BE GREATLY APPRECIATED.

Mileage: 3,000

May 21, 2015

2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEALERSHIP SHOP ON 12/30/14 - CHRYSLER DEALERSHIP SHOP DID NOT FIND CAUSE BUT DID UPDATE BCM BASED ON TSB. PROBLEM CONTINUES TO OCCUR. 5/20/15 - 2015 JEEP CHEROKEE BACK IN SHOP FOR SAME ISSUE.

Mileage: 22,500

May 6, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 14V643000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

May 4, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN DRIVING AT ANY SPEED, THE ELECTRONICS ON THE DASH BOARD WENT OUT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. UPDATED 8/10/15*CN THE CONSUMER ALSO STATED THE DOORS WOULD NOT UNLOCK, AT TIMES. UPDATED 03/01/16*JB

Mileage: 14,000

Apr 24, 2015

NEW SOFTWARE UPDATE WAS DONE TO CAR PER RECALL FOR "RELIABILITY". THIS RECALL CHANGES THE WAY THE CAR SHIFTS, SUCH AS REMAINING IN 3RD GEAR, RATHER THAN DOWNSHIFTING TO 1 OR 2. A LOW SPEEDS SUCH AS 15 MPH WHEN DRIVING UP A HILL, THE CAR WILL NOT DOWN SHIFT AND SLOW DOWN ALMOST TO A STOP. DEPRESSING ACCELERATOR DOES NOT LEAD TO ANY FURTHER ACCELERATION UNTIL APPROX 3/4 OF THE WAY DOWN. AT THIS TIME THE CAR DOWNSHIFTS TO 1ST AND ACCELERATES RAPIDLY, EVEN BREAKING TRACTION. SIMILARLY WHEN CRUISING AT A STEADY SPEED SUCH AS 20 MPH CAR REMAINS IN 3RD GEAR, CAUSING ENGINE LUGGING AND VERY SLOW ACCELERATION, ONCE CAUSING A NEAR ACCIDENT AS THE CAR DID NOT ACCELERATE AS QUICKLY AS IT DID BEFORE THIS SOFTWARE UPDATE. JEEP DEALER SAYS "SHIFTING AS INTENDED" AND NO ERRORS. THIS BEHAVIOR WAS NOT PRESENT BEFORE SOFTWARE UPDATE AND DID NOT CHANGE WHEN DEALER ATTEMPTED REFLASH. *TR

Mileage: 10,600

Apr 15, 2015

ON 09TH JULY 2014, I BOUGHT A JEEP CHEROKEE 2014 AT UNITED CARS AL MANA AIRPORT SHOWROOM QATAR. UNFORTUNATELY, THE PRODUCT JEEP CHEROKEE IS NOT USABLE ACCORDING TO THE FOLLOWING: ON FRIDAY 14TH NOVEMBER 2014 07:00 PM, THE CAR COMPLETELY SHUT DOWN WITHOUT ANY PRIOR WARNING OR ALERT MESSAGES, DASHBOARD SHOWS (SMART KEY FAILURE, STEERING COLUMNS IS NOT LOCKED AS STATED ON THE REPAIR ORDER), DESPITE SEVERAL ATTEMPTS TO CONTACT MOPAR ROAD ASSISTANCE, BUT THE NUMBER GIVEN WAS WRONG. AFTER MANY TRAILS I DELIVERED THE VEHICLE TO THE SERVICES AT 11:30 PM. TWO DAYS LATER I GOT A PHONE CALL FROM SERVICE CONSULTANT STATING THAT THE CAR IS READY FOR PICK UP; REPAIR REPORT INDICATED THAT THE BATTERY WAS FAULTY AND HAS BEEN CHANGED. ON 29TH NOVEMBER 2014, THE CAR BREAKDOWN AND EVERY SINGLE WARNING MESSAGE HAVE BEEN APPEARED ON THE DASHBOARD, THEN, I DELIVERED THE CAR BY BREAKDOWN ON A TRAILER. THE WARNING MESSAGE WAS ?TRANSMISSION SERVICES?, THE REPAIR REPORT STATED THAT THE DYNAMO HAS BEEN CHANGED ONLY. ON 7TH DECEMBER, 2014 EXACTLY THE SAME THING HAS HAPPENED WITH SMALL CHANGE THAT TIME, THE CAR DELIVERED TO ME BY EXTRA ERROR ?TRANSMISSION PERFORMANCE FAILURE?. RECENTLY THE COMPLICATIONS BEGUN TO INCREASE RAPIDLY, I DELIVERED THE CAR FOR THE FOURTH TIME TO SERVICES. ? ON 31ST JANUARY, 2015 I DELIVERED THE CAR TO THE SERVICES BY TRANSMISSION PROBLEM. ? ON 02ND FEBRUARY, 2015, I RECEIVED SAME PHONE CALL, ONE DAY LATER THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. ON 7TH FEBRUARY, 2015, I MET THE SERVICE MANAGER AND HE PROMISED TO SOLVE THE TRANSMISSION ISSUES AS THEY RECEIVED BULLETIN BY THE FAULTY PART FROM CHRYSLER USA BECAUSE IT'S A KNOWN PROBLEM. ON 09TH FEBRUARY, 2015, I RECEIVED A CALL FROM THEIR ENGINEER ASKING ME TO GO TO DEALERS WORKSHOP BECAUSE NEW SOFTWARE JUST RECEIVED. THE CAR WAS DELIVERED ON SATURDAY 14TH FEBRUARY, 2015.

Mileage: 5,000

Apr 15, 2015

DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR

Mileage: 12,068

Apr 14, 2015

VEHICLE SUDDENDLY STALLS, CHECK ENGINE LIGHT CAME ON AND A MESSAGE THAT SAYS SERVICE TRANSMISSION, PRESS PARKING BRAKE, WHEN STARTED THE VEHICLE AND PUT IT IN REVERSE A BIG NOISE WAS HEARD FROM UNDER THE CAR THIS HAPPENED 3 TIMES. I DONT FEEL SAFE TAKING MY FAMILY IN THIS CAR THAT CAN STALL IN THE MIDDLE OF A HIGHWAY, AND CAN CAUSE A BIG ACCIDENT. *TR

Mileage: 192

Apr 9, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V643000 (ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/20/15 *BF UPDATED 7/6/2015 *JS

Apr 5, 2015

WILL NOT START. THE ODOMETER SCREEN AND RADIO SCREEN LIGHT, WHEN I DEPRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON BOTH SCREENS BLACK OUT AND VEHICLE DOES NOT START. THE SCREENS LIGHT BACK UP AND RADIO STARTS PLAYING. THE ONLY MESSAGE ON THE ODOMETER SCREEN IS THE START SEQUENCE. PRESS THE BRAKE PEDDLE AND PRESS THE START BUTTON. JEEP NOT TURNING OVER - NOT TRYING TO START. *TR

Mileage: 10,233

Apr 2, 2015

70 MPH ON INTERSTATE HWY, SUDDENLY EMERGENCY BRAKE COMES ON. CAR IMMEDIATELY BRAKES TO 35 MPH BEFORE CAR CAN BE MOVED TO EMERGENCY LANE. MIL LIGHT IS ON, EMERGENCY BRAKE LIGHT IS ON, TRANSMISSION GEAR LIGHT IS FLASHING, SCREEN COMMAND SAYS "PARK THE CAR, SERVICE TRANSMISSION AND PARKING BRAKE". EMERGENCY BRAKE LIGHT ON CONSOLE IS OFF. IGNITION TURNED ON AND OFF 6-8 TIMES, TRY TO DRIVE, CAR WON'T MOVE. CYCLING IGNITION AND TRANSMISSION SHIFTER CAR SUDDENLY STARTS WORKING NORMALLY EXCEPT FOR MIL LIGHT. SCAN REVELS NO CODES. CAR RUNS FINE FOR TWO WEEKS AND AGAIN AT 70 MPH ON INTERSTATE THE EMERGENCY BRAKE COMES ALMOST STOPPING THE CAR IN SLOW LANE. REPEATED THE PROCEDURE REFERENCED ABOVE FOR ABOUT 5 MINUTES UNTIL THE CAR STARTED RUNNING NORMALLY. MIL WAS ON FOR 50 MILES BUT NO CODES STORED OR FREEZE FRAME. THIS OCCURRED 5 DAYS AFTER HAVING RECALL R05 PERFORMED, RRT 14-040, AND PCM UPDATE. *TR

Mileage: 24,000

Mar 31, 2015

PICKED VEHICLE UP FROM DEALER - THEY MADE SURE BATTERY WAS FULLY CHARGED AND SUGGESTED IT BE DRIVEN BEFORE TAKING HOME. ON THE INTERSTATE AT 65-75 MPH ACTIVATED THE ADAPTIVE CRUISE CONTROL. IT SHUT ITSELF OFF IN APPROXIMATELY 10 SECONDS. THEN A MESSAGE ON THE ODOMETER: ACC / FCW UNAVAILABLE SERVICE REQUIRED; MESSAGE LOW VOLTAGE; RADIO SCREEN WENT BLANK THEN CAME BACK ON. A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR

Mileage: 9,960

Mar 31, 2015

WHILE DRIVING THE ODOMETER MESSAGES STARTED POPPING UP AND AN ALERT CHIMED FOR EACH ONE: ACC / FCW UNAVAILABLE SERVICE REQUIRED; BIG RED BATTERY ICON AND LOW VOLTAGE MESSAGE; PARK ASSIST OFF MESSAGE; RADIO SCREEN WENT BLANK; SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. I THEN SELECTED TO VIEW THE BATTERY VOLTAGE ALONG WITH MY SPEED ON THE ODOMETER SCREEN. THE VOLTAGE MOVED FROM 16 TO 15 AND STOPPED AT 14V (1/2 CHARGE) ALL IN LESS THAN 5 SECONDS. I TRIED TO MAKE A HANDS-FREE PHONE CALL AND AS THE PHONE WAS RINGING THE PHONE CALL WAS TERMINATED BY THE VEHICLE. *TR

Mileage: 9,966

Mar 27, 2015

THE CAR COMPLETELY SHUTS DOWN WITH NO INDICATION OR WARNING WHILE DRIVING, STEERING WHEEL LOCKS. IMMEDIATELY AFTER SHUTTING DOWN THE BRAKE (HOWEVER THE GEAR IS IN DRIVE) AND BATTERY LIGHT DISPLAYS. I TAKE GEAR OUT OF DRIVE AND PUT IT IN PARK, WAIT A MINUTE OR TWO AT TIMES RIGHT IN THE MIDDLE OF RESIDENTIAL STREET OR THE END OF A TURN BUT IT ALWAYS OCCUR WHILE THE CAR IS IN MOTION. I HAVE TO CRANK THE IGNITION SEVERAL TIMES WHILE TAPPING DOWN ON THE GAS PEDAL UNTIL THE ENGINE STARTS, HIT THE BRAKE RELEASE, PUT GEAR BACK IN DRIVE OR AT TIMES NEUTRAL THEN BACK IN DRIVE IN ORDER TO MOVE. THIS OCCURRENCE HAPPENED A FEW TIMES BEFORE REPAIRS AND ABOUT TWO OR THREE TIMES DAILY AFTER TRANSMISSION REPAIRS, AND SOFTWARE UPDATES. WHEN PUSHING DOWN ON BRAKES TO MAKE A STOP THE CAR WILL ACCELERATE (AS IF IT'S CONFUSED WHETHER TO STOP OR GO, ALTHOUGH I'M PRESSING THE BRAKE TO STOP) BEFORE COMING TO A COMPLETE STOP. WHEN BACKING UP OR SWITCHING GEARS IT'S A FORCEFUL LOUD JERK BETWEEN SHIFTING GEARS. WHILE DRIVING OUT OF THE BLUE THE WINDSHIELD WIPERS CAME ON (NO RAIN) AND I WAS NOT ABLE TO DISABLE THEM . I PULLED OVER ON THE SHOULDER AND TURNED THE CAR OFF WAITING A MOMENT BEFORE RESTARTING THEY CONTINUED TO GO BACK AND FORTH ON A DRY WINDOW THEY STOP ON THEIR OWN ABOUT 20 MINUTES LATER. SPEEDOMETER BLANKING IN AND OUT. CAR BURNING EXCESSIVE AMOUNTS OF GAS. PRIOR TO ENGINE SHUT DOWN NO INDICATION OR WARNING MESSAGES HOWEVER AFTER REPAIRS OF TRANSMISSION AND SOFTWARE UPDATES THE ENGINE, THROTTLE, ABS LIGHTS, AND TRANSMISSION SERVICE MESSAGE APPEAR AND DISAPPEAR SIMULTANEOUSLY WHEN THE CAR IS RUNNING AS EXPECTED. TIRE PRESSURE DISPLAY INCONSISTENT. *TR

Mileage: 31,800

Mar 24, 2015

STARTED BACKING OUT OF PARKING SPACE; STOPPED FOR VEHICLE PASSING BEHIND; STARTED TO RESUME BACKING; NUMEROUS WARNING LIGHTS AND TONES STARTED; SUCH AS A MESSAGE TO GET SERVICE; TRANSMISSION WOULD NOT ENGAGE AND MOVE VEHICLE; COASTED TO ANOTHER PARKING SPACE; VEHICLE ENGINE WOULD REV WHEN GAS PEDAL PRESSED BUT TRANSMISSION STILL WOULD NOT ENGAGE; CLUNKS WERE HEARD AS SHIFTER WAS MOVED TO NEUTRAL, PARK, DRIVE AND REVERSE; TURNED OFF ENGINE AND WAITED; SEVERAL MINUTES LATER EVERYTHING WAS NORMAL WHEN ENGINE WAS STARTED. HAD VEHICLE SERVICED AT JEEP DEALER. VEHICLE WAS REPROGRAMMED BY A FCA TECHNICIAN ON 03/11/15. ON 3/24/15, MILEAGE: 13,749 THE SAME VEHICLE PERFORMED SIMILAR TO FIRST EVENT AS STATED IN THE ABOVE DESCRIPTION. THIS EVENT OCCURRED AS VEHICLE APPROACHED A TRAFFIC SIGNAL; MOVING AROUND 20 MPH. TRANSMISSION WOULD NOT ENGAGE. COASTED TO A SAFE AREA. TURNED OFF SWITCH TO ENGINE; WAITED, THEN RESTARTED; SYSTEM RESET. ALL APPEARED TO BE NORMAL EXCEPT PARK SENSE SYSTEM IS INOPERABLE; ON/OFF SWITCH FOR PARK SENSE WILL NOT RESOLVE INOPERABLE STATUS. HEADED TO DEALER AGAIN TOMORROW FOR SERVICE. THIS IS A SERIOUS SAFETY ISSUE. *TR

Mileage: 11,000

Mar 2, 2015

WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE, THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO GEAR, EVEN THOUGH THE DISPLAY AND SHIFT CONTROL INDICATES THAT THE CAR IS IN REVERSE OR DRIVE. WHEN THIS HAPPENS, WHEN I RELEASE THE BRAKE AND APPLY THE GAS, THE CAR DOES NOT MOVE. THIS HAPPENS ABOUT ONCE EVERY 10-15 TIMES THE CAR IS SHIFTED FROM PARK. THE MOST SERIOUS INCIDENT HAPPENED WHEN I WAS PARKED UPHILL. I SHIFTED THE CAR INTO DRIVE, BUT WHEN I PUSHED THE ACCELERATOR PEDAL THE CAR DID NOT MOVE FORWARD BUT INSTEAD STARTED ROLLING BACKWARD. I HAD TO MOVE THE SHIFTER INTO PARK, AND AGAIN INTO DRIVE BEFORE THE GEAR WOULD ENGAGE. ADDITIONALLY, THERE HAVE BEEN TIMES THAT THE CAR WILL NOT ACCELERATE AFTER BEING STOPPED AT AN INTERSECTION. WHEN I APPLY THE GAS, THE CAR WILL HESITATE FOR 1-2 SECONDS BEFORE ENGAGING AND MOVING FORWARD. I AM CONCERNED THAT THESE ISSUES WILL END UP PLACING MYSELF OR MY OCCUPANTS IN DANGER IF AN EMERGENCY SITUATION ARISES WHILE ON THE ROAD, OR IF THE TRANSMISSION FAILS COMPLETELY AND I ROLL BACK INTO ANOTHER CAR. *TR

Mileage: 6,500

Feb 23, 2015

WHILE DRIVING THE VEHICLE THE INSTRUMENT PANEL STARTING RUNNING A CHECK SYSTEM CYCLE, IE. TRANSMISSION SERVICE NEEDED, ANTI-LOCK BRAKE NEED SERVICE, BATTERY NEEDED TO BE CHECKED, MIL WAS ON, ETC. (I HAVE VIDEO OF ONE OCCURRENCE) AND I WAS NO LONGER ABLE TO ACCELERATE THE CAR EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE ELECTRONIC PARKING BRAKE WAS ENGAGED AND I COULD NOT DISENGAGE IT. AFTER THE CAR SLOWED DOWN I TURNED THE ENGINE OFF AND ON SEVERAL TIMES UNTIL I WAS ABLE TO ACCELERATE THE CAR. THE MIL WAS NOW ON STEADILY. THIS HAS HAPPENED 4 TIMES NOW. *TR

Mileage: 1,795

Feb 17, 2015

THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE 1500 MILES OFF THE LOT BRAND NEW JEEP. AND THEN AT 2800 AND THEN AT 3000 MILES THEY REPLACED THE POWER CONTROL MODULE THEN TWO MORE TIMES FOR SOFTWARE UPDATE. THEN AT 10250 THEY TELL ME THE TRANSMISSION HAS GONE AND NEEDS TO BE REPLACED. AS IF ANYTHING ELSE CAN GO WRONG WITH THIS CAR THE TIRES THEY PUT ON FROM THE DEALERSHIP FIRESTONE MY AFT RIGHT TIRE SPLIT ON THE SIDEWALL FOR NO REASON AT ALL THE ONLY DAMAGE ON THE TIRE WAS THE CRACK ON THE TIRE. SO NOT ONLY IS THE CAR DEFECTIVE BUT THE WHEELS FROM FIRESTONE AS WELL. HAS ANYONE ELSE EXPERIENCED MY HORRIBLE LUCK. *TR

Mileage: 10,250

Feb 13, 2015

ELECTRICAL ISSUES AND UPDATE TO 2/9/15 COMPLAINT. AS REQUESTED BY JEEP CUSTOMER CARE, TOOK 2014 CHEROKEE FOR SECOND OPINION FOR HEADLIGHT ISSUE. (NEW CAR, HAVE ONLY HAD 5 MONTHS). UPON LEAVING THE DEALER, MULTIFUNCTION / CHECK ENGINE WARNING LIGHT WENT OFF. THANKFULLY, CLOSE TO DEALERSHIP, RETURNED 1.5 MILES - RAN DIAGNOSTICS. TECH STATED PAGES OF ERROR CODES, NO IDEA COULD BE TRANSMISSION, STEERING COLUMN, STABILITY CONTROL, RADIO, ABS, ANYTHING ELECTRICAL. HAD TO LEAVE THE CAR AS ADVISED UNSAFE TO DRIVE. 2 DAYS LATER, NO IDEA WHATS WRONG, STILL AT SERVICE DEPT. TODAY, TECH SAID JEEP TOLD THEM TO DRIVE CAR 20 MILES AND SEE IF THE CODE IS GONE. INFORMED DEALER THIS IS UNACCEPTABLE FOR JEEP AND FURTHER COMPROMISES SAFETY OF THIS VEHICLE. THEY NEED TO PINPOINT EXACTLY WHAT CAUSED THE CHECK ENGINE CODE. *TR

Mileage: 9,200

Feb 3, 2015

WHILE TURNING AT A STOP LIGHT THE CAR SLIPPED INTO NEUTRAL. CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE ON DASH, PARKING BRAKE LIGHT CAME ON AND ALSO TRACTION CONTROL LIGHT. PULLED OVER AND RESTARTED CAR STILL WOULD NOT ENGAGE INTO TO DRIVE. HAD TO LET CAR SIT FOR 30 MINUTES THEN RESTARTED AND WENT BACK IN TO DRIVE. MADE IT TO DEALERSHIP BUT SLIPPED OUT OF GEAR ONE MORE TIME ON THE 20 MINUTE DRIVE. THE EXACT THING HAS HAPPENED 2 MORE TIMES AND HAS NOW BEEN AT THE DEALERSHIP 3 TIMES IN 2 WEEKS. AFRAID FOR MY SAFETY AT THIS POINT! *TR

Mileage: 12,001

Jan 17, 2015

ON DECEMBER 7TH, THE CAR (2014 JEEP CHEROKEE WITH 12,600 MILES) LOST POWER UNEXPECTEDLY WHILE I APPROACHED A STOPLIGHT, AND HAD TO BE COASTED TO THE SIDE OF THE ROAD. WE WAITED APPROXIMATELY 10 MINUTES, AND IT RESTARTED. NO WARNING OR CHECK ENGINE LIGHTS CAME ON. OVER THE NEXT SEVERAL DAYS, WE HAD APPROXIMATELY 3 INSTANCES WHERE THE CAR EITHER WOULDN'T START, OR WOULD LOSE POWER. STILL NO WARNING LIGHTS CAME ON INDICATING AN ISSUE. AS WE BELIEVED THIS TO BE A POTENTIAL SAFETY ISSUE, WE TOOK IT TO THE LOCAL JEEP DEALERSHIP AND ASKED THEM TO CHECK IT OUT. THEY KEPT IT FOR 6 DAYS AND INDICATED THAT THEY COULD NOT RECREATE THE ISSUE. WE PICKED THE CAR UP ON DEC. 16TH. ON DECEMBER 25 THE CAR AGAIN LOST ALL POWER WHILE DRIVING (LOST ENGINE, POWER STEERING, AND POWER BREAKS). FORTUNATELY THIS OCCURRED ON A LOCAL ROAD AND THE CAR WAS ABLE TO BE COASTED TO STOP WITHOUT INCIDENT. THIS TIME SEVERAL INDICATORS ILLUMINATED INCLUDING THE 'CHECK ENGINE' LIGHT. WE HAD THE CAR TOWED THE NEXT DAY TO THE SAME DEALER. AT THE TIME OF THIS WRITING, THE DEALERSHIP HAS HAD THE CAR 22 DAYS, AND STILL HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE. THEY DID REPLACE THE PCM, HOWEVER THIS DID NOT CORRECT THE ISSUE. I'M FILING THIS COMPLAINT BECAUSE OF THE POTENTIAL SAFETY ISSUE. I ALSO HAVE A CONCERN BECAUSE JEEP IS NOT ABLE TO PROPERLY DIAGNOSE THE PROBLEM IN A REASONABLE AMOUNT OF TIME. *TR

Mileage: 12,600

Jan 15, 2015

TWO PROBLEMS CAME UP AT AROUND THE SAME TIME. THE CAR WAS DELIVERED WITH THE TRANSMISSION 4 QUARTS LOW ON FLUID. THE CAR WAS SLIPPING OUT OF GEAR, LURCHING AND SHUDDERING. THE TRANSMISSION IS A SEALED UNIT SO THERE WAS NO WAY FOR ME TO KNOW THAT. THEN THE DASH DISPLAY WENT COMPLETELY DARK. NO FEEDBACK WAS GIVEN, ITS A DIGITAL DISPLAY. SO I HAD NO SPEEDOMETER, TACHOMETER ETC AND THE WARNING LIGHTS WERE OUT. I FEEL LIKE A VEHICLE WITH NO DASH DISPLAY THAT SLIPS OUT OF GEAR WHEN PASSING OR LURCHES FORWARD WHEN STOPPING COULD BE DANGEROUS TO OTHER DRIVERS AND PEDESTRIANS. *TR

Mileage: 3,000

Jan 6, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE ENGINE RPMS INCREASED TO 6000 AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE CONTACT SHIFTED INTO PARK AND ATTEMPTED TO TURN OFF THE VEHICLE; HOWEVER, THE VEHICLE FAILED TO SHUT OFF. THE FIRE DEPARTMENT DISCONNECTED A WIRE UNDERNEATH THE HOOD IN ORDER TO TURN THE VEHICLE OFF. THE FIRE DEPARTMENT RECONNECTED THE WIRE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE IGNITION AND THE COMMUNICATION BETWEEN THE IGNITION CAP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,200. UPDATED 03/04/15*LJ THE CONSUMER STATED AFTER 28 DAYS OF BEING IN THE AUTO CENTER THE VEHICLE WAS REPAIRED. UPDATED 10/8/2015*JS

Mileage: 12,200

Jan 4, 2015

MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR

Mileage: 21,200

Dec 31, 2014

I WAS TRAVELING ON THE INTERSTATE IN THE LEFT LANE AT HIGHWAY SPEEDS WHEN I LOST MY FORWARD DRIVE GEAR, MY VEHICLE RAPIDLY SLOWED CAUSING VEHICLES BEHIND ME TO BREAK. MY DISPLAY WAS TELLING ME TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE. MY GEAR SHIFT INDICATOR WAS FLASHING RAPIDLY BETWEEN DRIVE AND NATURAL. I TRIED TO GET OVER TO THE RIGHT LANE THEN THE SHOULDER AS OTHER VEHICLES AVOIDED ME. MY CHECK ENGINE LIGHT WAS ON AND I HAD NO ABILITY TO ACCELERATE. I GOT TO THE SHOULDER, PUT THE VEHICLE IN PARK, SHUT OFF THE ENGINE AND THEN RESTARTED. I WAS THEN ABLE TO PROCEED DIRECTLY TO THE DEALER ALONG THE SHOULDER OF THE INTERSTATE WITHOUT FURTHER INCIDENT. MY CHECK ENGINE LIGHT REMAINED ON. THE SERVICE MANAGER RAN A QUICK CHECK AND SAID THE VEHICLE RECORDED OVER 20 FAULTS AT THE SAME TIME WHICH RANGED FROM DISENGAGING THE ANTI LOCK BREAKS TO DISABLING MY FORWARD DRIVE. HE SAID HE HAD NEVER SEEN BEFORE. HE RETURNED THE VEHICLE TO ME THE SAME EVENING BECAUSE HE DID NOT KNOW HOW TO FIX IT, BUT SAID IT WAS AN ELECTRICAL FAILURE OF SOME TYPE. I CONTACTED JEEP CASE # 26113535. ALTHOUGH THEY ATTEMPTED TO RESOLVE THE ISSUE THEY ULTIMATELY CLOSED THE CASE BECAUSE ONCE THE DEALER INITIALLY CLEARED THE FAULTS THE VEHICLE COULD NOT BE DIAGNOSED UNTIL IT HAPPENS AGAIN. I CONTACTED JEEP REFERENCE NUMBER 26160146 AND EXPRESSED MY CONCERN THAT THEY HAD CLOSED THE CASE CLAIMING THAT I HAD NOT TAKEN THE VEHICLE TO HAVE IT DIAGNOSED EVEN THOUGH THEY HAD TALKED TO THE DEALER WHO TOLD THEM HE COULD NOT DO IT. JEEP WANTS ME TO WAIT UNTIL IT HAPPENS AGAIN. IF I HAVE TO WAIT THE UNTIL NEXT TIME MY VEHICLE LOOSES ALL FORWARD DRIVE AND ABILITY TO ACCELERATE OUT OF A DANGEROUS SITUATION THERE MAY BE A FATALITY OR MAJOR ACCIDENT DEPENDING ON WHERE, TRAFFIC CONDITIONS AND WEATHER CONDITIONS IT HAPPENS.THERE IS OBVIOUSLY SOMETHING WRONG WITH THE VEHICLE WHICH JEEP IS CHOOSING TO IGNORE.. *JS

Mileage: 10,000

Dec 23, 2014

ON MY WAY TO WORK ONE MORNING, I WAS DRIVING ON A THREE-LANE HIGHWAY, GOING ROUGHLY 73 MPH WHEN SUDDENLY, AS I WAS ATTEMPTING TO MAINTAIN MY CURRENT SPEED 'CONSISTENT WITH TRAFFIC FLOW 'MY VEHICLE WOULD NOT ENABLE ME TO ACCELERATE. DURING MY INABILITY TO ACCELERATE, MY VEHICLES ELECTRICAL SYSTEM SURGED, ILLUMINATING MY CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND CABIN LIGHTS. AS A RESULT, IN ORDER TO REMAIN UNINJURED, I CROSSED THREE LANES OF MODERATELY CONGESTED TRAFFIC, AND TURNED MY VEHICLE OFF FOR APPROXIMATELY 5-7 MINS. UPON STARTING MY CAR, I WAS ABLE TO ACCELERATE; HOWEVER, BOTH LIGHTS WERE LIT ON MY DASHBOARD. AFTER DRIVING 130 PLUS MILES, I IMMEDIATELY DROVE TO THE DEALERSHIP I PURCHASED MY VEHICLE FROM'THEY CONDUCTED TESTS; RESULTING IN A COMPUTER GLITCH. THE DEALERSHIP ADDRESSED THIS BY CLEARING THE TRANSMISSION CONTROL MODULE. THIS ANSWER WAS VERY UNSATISFACTORY TO ME AS I PURCHASED THIS VEHICLE BRAND NEW IN JUNE 2014 WITH LESS THAN 100 MILES. THEREFORE, I CONTACTED THE MANUFACTURE AND SOUGHT ASSISTANCE. SINCE, I HAVE BEEN ASKED TO MAKE AN APPOINTMENT WITH 2 DIFFERENT DEALERSHIPS, TOTALING 4 SERVICE VISITS 'ALL INCLUSIVE. OVER ALL, I AM EXTREMELY UPSET AND UNSATISFIED. BUYING A NEW VEHICLE WITH TRANSMISSION ISSUES AND OR COMPUTER ISSUES IS NOT IDEAL OR EXPECTED. NOW, I AM SLIGHTLY PARANOID EVERY TIME I DRIVE MY VEHICLE 'HOPING I WILL BE ALIVE TO RETELL BOTH THE DEALERSHIP AND MANUFACTURE THIS PROBLEM HAS BEEN DUPLICATED. *TR

Mileage: 7,350

Dec 19, 2014

I WAS DRIVING ON A 4 LANE HIGHWAY SLOWING DOWN FOR A LIGHT THAT HAD GONE FROM RED TO GREEN. AS I ACCELERATED TO GO THROUGH THE LIGHT MY VEHICLE SUDDENLY STOPPED AND WOULD NOT MOVE. IT WAS DEAD IN THE WATER TYPE OF STOP. I PUT ON MY FLASHERS AND TRIED TO START THE ENGINE AGAIN. IT WOULD NOT START. I PUT ON THE BRAKE AND PRESSED THE START BUTTON AND OPENED THE DRIVER DOOR. I WAS ABLE TO START THE ENGINE BUT THE CAR WOULD NOT MOVE. AFTER DOING THIS TWICE I WAS ABLE TO START THE CAR AND MOVE TO THE CENTER OF THE HIGHWAY. A POLICE OFFICER STOPPED TO CHECK ON ME AND ASKED IF I COULD MOVE TO A SAFER PLACE. I WAS ABLE TO MOVE THE VEHICLE TO A PARKING LOT. THE POLICE OFFICER MADE SURE THAT I WAS OK AND LEFT. I THEN CALLED JEEP FOR A TOW. WHAT I SAW WHEN THIS HAPPENED WAS THE NO SKID LIGHT, THE SERVICE TRANSMISSION, AND SEVERAL LIGHTS ON THE LEFT SIDE OF THE SCREEN. IT SHOWED THE BRAKE WAS ON BUT IT WAS NOT ON. THE ENGINE LIGHT WAS ON AND STAYED ON. I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP AT THIS TIME. IF I HAD BEEN ON A NORMAL WORK DAY I WOULD HAVE BEEN ON THE EXPRESSWAY. THERE IS NO DOUBT THAT SOMETHING FAR MORE SERIOUS WOULD HAVE HAPPENED TO ME. I AM NOT SURE THAT I CAN DRIVE THIS VEHICLE AGAIN. *TR

Mileage: 15,365

Dec 15, 2014

PURCHASED A 2014 CHEROKEE TRAILHAWK WITH 0 MILES ON OCT 25. AT 200 MILES, AND 48 HOURS LATER I TOOK IT ONTO THE BEACH. AS SOON AS IT GOT INTO THE SAND, IT DROPPED TO 2ND GEAR AND RPMS SHOT UP TO JUST OVER 3000. CAR WOULD NOT SHIFT OUT OF SECOND. TEMP WENT UP TO 230. LATER ON ALL COMPUTERS IN CAR STARTED TO FLASH LIKE WHITE NOISE. BROUGHT IT BACK TO THE DEALER AND WAS GIVEN A VARIETY OF EXCUSES. BAD ABS SENSOR, LOOSE FUSE ETC. WENT TO PICK THE CAR UP FROM THE DEALER AFTER HOURS WHEN THEY WERE CLOSED. AS SOON AS I TURNED IT ON, FLASHING WHITE NOISE ON ALL THE SCREENS.I ALSO TOOK IT ON THE BEACH A DAY OR TWO LATER, AND AGAIN CAR WOULDN'T SHIFT OUT OF SECOND GEAR ON THE BEACH. THE CAR NOW BEGAN TO SHIFT VERY ERRATICALLY. IT WOULD UP SHIFT VERY FAST ACCELERATE WHEN MY FOOT WAS NOT ON THE GAS. WHEN COMING TO A STOP IT WOULD DOWN SHIFT SO HARD. WHEN I BROUGHT THE CAR BACK TO THE DEALER, (NOW WITH 700 MILES ON IT) THEY TOLD ME THEY WERE REPLACING THE ENTIRE TRANSMISSION. THEY HAVE HAD THE CAR FOR 3 WEEKS TOTAL. FINALLY PICKED UP THE CAR LAST WEEK.WHEN I GOT INTO THE CAR THE ODOMETER READY 6000 MILES! I DROPPED IT OFF WITH 700.I TOLD HIM FOR THE 3RD TIME THAT I DID NOT WANT IT. I HAVE ALSO BEEN DEALING WITH A JEEP RESOLUTION TEAM FROM CHRYSLER.ITS BEEN A WEEK, THE CAR IS SHIFTING MORE ERRATIC THAN IT HAS SINCE THE NEW TRANSMISSION. THE SUNROOF LEAKS WATER, THE WINDSHIELD IS CONSTANTLY FOGGED AND LOOKS LIKE THERE IS A CLEAR COAT THAT MAY HAVE GOTTEN ON THE CAR THAT MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING. ALSO, WHEN I TURN THE FLOOR HEAT ON, THE FRONT DEFROSTER COMES ON.CHRYSLER CONTACTED ME ON FRIDAY, AND MY JEEP HAS OFFICIALLY BEEN DEEMED A LEMON, AND I AM ENTITLED TO A REPLACEMENT. I DON'T WANT A REPLACEMENT. I WANT A FULL REFUND AND TO HEAD OVER TO THE TOYOTA DEALER. *TR

Mileage: 200

Dec 11, 2014

JUST RECEIVED MY THIRD SAFETY RECALL TODAY...P67. P14, BRAKE BOOSTER AND P36, SUN VISOR WIRING ARE YET TO BE FIXED. P14 DATES BACK TO THIS FALL 2014. I'VE BEEN ON A WAITING LIST SINCE THAT TIME. THE DEALERSHIP, PATRIOT CHRYSLER DODGE IN MOUNTAIN LAKE PARK, MD SAYS THEY CANNOT GET THE PARTS TO FIX THE RECALLS. IS THIS RIDICULOUS? PLEASE ADVISE. *TR

Dec 8, 2014

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND WAS UNABLE TO SPECIFY WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT MADE THE MANUFACTURER AWARE. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.

Nov 25, 2014

SECOND INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. I WAS PARKING CAR AT A RESTAURANT. WHILE EDGING NEAR ENDING POINT OF PARKING SPACE, PARK SENSE SUDDENLY DISABLED AND WOULD NOT ENABLE. IMMEDIATELY THEREFORE, A SERIES OF ICONS APPEARED ON THE DASHBOARD IN THIS ORDER: 1) RED LIGHTENING BOLT FOR THE ETC, 2) FRONT END COLLISION LIGHT LIKE I HAD A WRECK, 3) ENGINE LIGHT, 4) TRACTION LIGHT. THE POWER STEERING APPEARED VERY STIFF. CAR WAS STILL RUNNING. DROVE CAR OUT OF PARKING SPACE AND IT WOULD NOT ACCELERATE; IT MOVED AT A VERY SLOW PACE LIKE IT WAS STUCK IN MOLASSES OR QUICK SAND. PLACED CAR IN PARK AND TURNED OFF IGNITION. WHILE SHIFTING FROM D TO P, THE SHIFT WAS SO VIOLENT IT SHOOK THE ENTIRE CAR AND I COULD HEAR GRINDING. LET CAR REST FOR 60-90 SECONDS. TURNED CAR BACK ON AND ONLY THE ENGINE LIGHT REMAINED LIT. POWER STEERING WAS NOT STIFF. DROVE CAR TO DEALERSHIP THE NEXT MORNING. *TR

Mileage: 8,500

Nov 25, 2014

THIS IS THE 4TH INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. SECOND INCIDENT WAS 11.13.14. THIRD INCIDENT WAS 11.24.14. AND THIS 4TH INCIDENT TOOK PLACE 11.25.14. WHILE DRIVING ON THE HIGHWAY THE FRONT END COLLISION LIGHT ICON DISPLAYED ON THE DASHBOARD SUDDENLY, FORCING MY CRUISE CONTROL OFF AND DRASTICALLY DECLINING MY SPEED WITH CARS BEHIND ME. THERE WERE NO CARS IMMEDIATELY AHEAD OF ME OR INDICATE WHY THE CAR SENSED A COLLISION. *TR

Mileage: 8,750

Nov 25, 2014

#1-CAR JERKS ITSELF OUT OF LANE VERY HEAVILY TO THE LEFT, ALMOST TURNS ITSELF LEFT ON IT'S OWN WHEN LANE SENSE IS TURNED ON BUT NOT SENSING THE LANE (WHITE INDICATION LIGHT). CAR DOES NOT JERK LEFT WHEN LANE SENSE IS SESING THE LANE PROPERLY (GREEN INDICATION LIGHT). #2-PARK SENSE FLASHES ON THE SCREEN 5-6 TIMES WHILE I?M DRIVING. IT THINKS I?M PARKING WHILE DRIVING THE CAR OR SLOWING THE CAR DOWN INTO A TURN LANE. IT LITERALLY DISPLAYS THE DIAGRAM OF CAR WITH YELLOW BARS SHOWING HOW CLOSE I AM TO SOMETHING WHILE DRIVING OR WAITING IN A TURN LANE, HOWEVER, THERE WERE NO CARS OR OBSTACLES AHEAD OF ME, NOR AM I PARKING. AT ONE POINT I WAS PULLING THE CAR LEFT INTO THE LEFT HAND LANE TO TURN INTO MY NEIGHBORHOOD. I WAS NOT AT A FULL STOP, BUT ALMOST, IN THE LEFT-HAND TURN LANE. PARK SENSE FLASHED 5 TIMES ON AND OFF EACH TIME A CAR PASSED ME IN THE OTHER DIRECTION. #3-LANE SENSE CANNOT SENSE THE LANE 90% OF THE TIME ON MAIN STREETS, ONLY HIGHWAYS. *TR

Mileage: 8,700

Nov 20, 2014

ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED FOR THE TOW TRUCK AND UPON HIS ARRIVAL HE ASKED IF THE VEHICLE COULD BE DRIVEN, AT THIS TIME I TURNED ON THE VEHICLE AND PLACED IT IN DRIVE, THE "SERVICE TRANSMISSION" LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IN APPROXIMATELY 3 MILES TO THE DEALERSHIP ALL AWHILE BEING FOLLOWED BY THE TOW TRUCK AND WITHOUT INCIDENT. *TR

Mileage: 6,400

Nov 20, 2014

I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON THE SHOULDER AND PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. AFTER SOME TIME SHE TURNED THE IGNITION ON AND PUT THE VEHICLE IN DRIVE WHEN SHE NOTICED THE VEHICLE "JERKED" AND MADE A LOUD CLUNKY NOISE. THIS IS THE SECOND INCIDENT. THE FIRST INCIDENT DEALERSHIP WAS UNABLE TO FIND ANY PROBLEMS UNDER THE DIAGNOSTICS THEY RAN. *TR

Mileage: 7,490

Oct 23, 2014

WHILE TRAVELING AT NIGHT ON A HIGHWAY AT 60 MPH, I TURNED MY FRONT WINDSHIELD WIPERS ON DUE TO RAIN. AS SOON AS THE WIPERS CAME ON, THE ENTIRE DASHBOARD WENT BLACK AND I WAS NOT ABLE TO MONITOR SPEED OR VIEW RADIO, GPS, OR OTHER PANELS. THE HEADLIGHTS ALSO DIMMED SOMEWHAT. AS SOON AS WE ARRIVED AT OUR DESTINATION, I GOOGLED FOR PROBLEMS WITH WIPERS AND FOUND VARIOUS BLOGS REGARDING THIS PROBLEM ON 2014 JEEP CHEROKEES. THE ONLY ADVICE ONLINE WAS TO DISABLE THE AUTOMATIC RAIN SENSOR. AFTER DISABLING THE AUTOMATIC RAIN SENSOR, THE PROBLEM WAS NOT CORRECTED. I CONTACTED THE DEALER WHO ADVISED US TO BRING IT IN FOR A CHECKUP. NO REPAIRS WERE MADE AND I WAS INFORMED THAT THEY WOULD ADVISE ME IF A RECALL WOULD BE RELEASED. *TR

Mileage: 560

Oct 22, 2014

AT FREEWAY SPEED OF 65, THE VEHICLE SUDDENLY HAD NO POWER, WENT INTO NEUTRAL, AND "SERVICE TRANSMISSION" WARNING CAME ON. UPON TRYING TO ACCELERATE TO PULL TO THE SHOULDER, THE ENGINE WOULD SIMPLY REV RPMS BUT PROVIDED NO POWER, EVEN AFTER TRYING TO SHIFT BETWEEN NEUTRAL AND DRIVE. AFTER GETTING TO THE SIDE OF THE ROAD, THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AT WHICH TIME THE SERVICE TRANSMISSION LIGHT WAS STILL ON, BUT THE VEHICLE WORKED AGAIN. THE DEALER REPLACED THE ENTIRE TRANSMISSION UNDER WARRANTY BUT PROVIDED NO EXPLANATION OF WHY IT SUDDENLY LOST ALL POWER ON THE FREEWAY AND COULD HAVE EASILY CAUSED A WRECK WHEN TRYING TO GET OVER SEVERAL LANES ON A BUSY FREEWAY. *TR

Mileage: 6,900

Oct 21, 2014

WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK ENGINE LIGHT, THEN THE COLLISION INDICATOR AS IF A CAR CRASH HAD OCCURRED, WHICH IT HAD NOT. FINALLY, THE POWER STEERING BECAME VERY STIFF. DROVE THE VEHICLE TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY SAID THE CODES WERE UNKNOWN LIKE HIEROGLYPHICS. LEFT VEHICLE THERE. THE FOLLOWING MONDAY THE DEALERSHIP INFORMED ME THERE WERE 3 SOFTWARE UPGRADES THAT WERE NEEDED ON THE VEHICLE, HOWEVER, THOSE UPGRADES DID NOT CORRECT THE PROBLEM. TECHNICIAN ALSO INFORMED ME THE CAR WAS NOT SAFE TO DRIVE AND THEY DIDN'T FEEL SAFE DRIVING IT THEMSELVES AND GOT OFF OF THE HIGHWAY DURING A TEST RUN. THE TECHNICIAN FURTHER EXPLAINED THE VEHICLE HAD 3 TEST RUNS AND FAILED ALL 3 AND IT WAS BEYOND THEIR EXPERTISE SO CHRYSLER ENGINEERS WOULD BE CONSULTED THIS WEEK. LASTLY, THE TECHNICIAN INFORMED ME I "MAY BE AHEAD OF A RECALL ISSUE." THE CAR IS 5 AND HALF MONTHS OLD. I ORDERED THE CAR, MEANING, I HAD IT MADE/BUILT FROM THE MANUFACTURER. IT WAS NOT A CAR PURCHASED FROM THE LOT. THEREFORE, NO OTHER DRIVERS OF THE CAR AND IT IS BRAND NEW. IT IS A SAFETY CONCERN, ESPECIALLY SINCE THE CHEROKEE HAS BEEN OUT OF PRODUCTION FOR MANY YEARS UNTIL THE 2014 RELEASE. AS A SIDE NOTE, I REMEMBER AN INCIDENT THAT OCCURRED THE WEEK PRIOR WHEN THE VEHICLE HAD DIFFICULTY SHIFTING GEARS (AUTOMATIC TRANSMISSION). INSTEAD IT STALLED AND REVVED ON ITS OWN. *TR

Mileage: 7,500

Oct 9, 2014

I WAS DRIVING ON EXPRESSWAY AND VEHICLE SLOWED DOWN SERVICE TRANSMISSION LIGHT CAME ON.ALSO TRACTION CONTROL LITE ,CHECK ENGINE AND ANOTHER LIGHT CAME ON I WAS ABLE TO PULL OVER VEHICLE WOULD NOT SHIFT TO PARK.AFTER SEVERAL MINUTES I TURNED ENGINE OFF .WHEN I RESTARTED VEHICLE AND SHIFTED TO PARK THE SHIFTER GOT ROUGH AND JUMPED TO PARK.SINCE THEN THE JEEP HAS BEEN AT THE DEALER 2 MORE TIMES FOR THE SAME PROBLEM. GOT IT BACK ON 10/8/14 AND FEEL VERY UNSAFE DRIVING IT.THIS IS MY FOURTH JEEP AND I NEVER HAD A PROBLEM WITH THE OTHER ONES. *TR

Mileage: 8,000

Sep 24, 2014

WHEN SLOWING DOWN FROM ANY SPEED FOOT OFF GAS PEDAL VEHICLE SUDDENLY ACCELERATES. HAPPENS AT VARIOUS SPEEDS. EVEN PUT TRANSMISSION IN NEUTRAL COMING TO STOP AND IT STILL ACCELERATES ON ITS OWN. AT EVERY STOP AND CORNER JUST TAKES OFF. YESTERDAY ALMOST HIT THE CAR IN FRONT OF ME. I WAS STOPPED AND THE JEEP DECIDED TO ACCELERATE. HAD IT AT DEALER ON 9/12/14 FOR SERVICE. JEEP DID TRANNY UPDATE BUT DID NOTHING. HEAD OF SERVICE DEPARTMENT SAID I JUST NEEDED TO DRIVE IT TO WORK ITSELF OUT. I THOUGHT HE WAS JOKING BUT HE WAS ACTUALLY SERIOUS! GOING TO TAKE JEEP BACK TO DEALER BEFORE IT KILLS ME ( NOT JOKING).GETTING WORSE ALL THE TIME. *TR

Mileage: 2,130

Sep 23, 2014

TRAVELING TO WORK TOUCHED THE COMMAND BUTTON ON THE STEERING WHEEL AT THAT VERY MOMENT THE RADIO, SCREEN, BLUETOOTH, UCONNECT SYSTEM LOST POWER. THE RADIO SHUT OFF AND THE CENTER SCREEN THAT CONTROLS MANY SAFETY FEATURES OF THE CAR WENT BLANK AND WOULD NOT COME BACK ON. I HAD TO CALL THE DEALERSHIP AND THEY TOOK IT IN IMMEDIATELY TO RESOLVE THE ISSUES. I HAVE HAD THE CAR TWO MONTHS PUT ABOUT 1,200 MILES ON THE CAR AND IT HAS BEEN BACK AT JEEP SEVERAL TIMES WITH ISSUES/RECALLS. *TR

Mileage: 1,300

Sep 20, 2014

WAS STOPPED AT A RED LIGHT IN AN INTERSECTION WHEN MY INSTRUMENT CLUSTER/SCREEN LIT UP WITH THE FOLLOWING: CEL ON ABS/BRAKE LIGHTS ON SERVICE PARKING BRAKE ON 4X4 SYSTEM DISABLED ODOMETER FLASHING UPON ALL THOSE MESSAGES/LIGHTS COMING ON WE LOST ALL POWER STEERING CONTROL TO THE VEHICLE. SPEEDOMETER WAS NOT FUNCTIONING WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF THE INTERACTION INTO A NEARBY PARKING LOT. ONCE SAFELY PARKED IN THE PARKING LOT WE TURNED OFF THE CAR AND TURNED IT BACK ON AGAIN TO THE SAME MESSAGES/LIGHTS TURNING ON. WE REGAINED POWER STEERING AFTER WE TURNED IT OFF AND BACK ON BUT ALL OTHER ISSUES PERSISTED. CALLED FOR A TOW BACK TO THE DEALERSHIP. CHRYSLER CLAIMED IT WAS A BAD ABS MODULE. I AM FILING A SAFETY COMPLAINT FOR POOR ELECTRICAL DESIGN IF AN ABS MODULE HAS THE ABILITY TO BRING DOWN THE ENTIRE COMPUTER SYSTEM IN THE 2014 CHEROKEE THIS CAN POSE A SERIOUS HAZARD TO ALL VEHICLE OPERATORS. *TR

Mileage: 986

Sep 16, 2014

THIS EXACT SCENARIO HAPPENED 4 TIMES BETWEEN 6/5/14-9/16/14. -- I WAS DRIVING ABOUT 40 MPH ON THE WAY TO WORK. ALL OF A SUDDEN MY CAR MADE A CHIME SOUND (AS IF A DOOR WAS OPENED) AND MY CAR STARTED SLOWING DOWN, AS IF I TOOK MY FOOT OFF THE GAS. MY DASH HAD MANY LIGHTS COME ON (PRETTY MUCH ALL OF THE SENSOR LIGHTS) AND IT SAID "SERVICE PARK BREAK" AND "SERVICE TRANSMISSION" MY CHECK ENGINE LIGHT WAS ON AS WELL. I CAN ASSURE YOU MY PARK BREAK WAS NOT ON! I COASTED TO THE SIDE OF THE ROAD SINCE PRESSING ON THE GAS WAS NOT HELPING ME MOVE FORWARD. MY CAR NEVER ACTUALLY SHUT OFF ON IT'S OWN, IT JUST LOST POWER, AS IF IT WAS IN NEUTRAL. I SHUT OFF THE ENGINE, LET IT SIT A MINUTE AND STARTED IT UP AGAIN. THE SAME LIGHTS WERE ON AND IT SAID SERVICE TRANSMISSION. I PUT THE CAR IN DRIVE AND HEARD A CLUNKING SOUND. THE "D" IN THE SHIFTER WAS ALSO BLINKING. I SHUT THE CAR OFF AGAIN AND LET IT SIT A LITTLE LONGER. I TRIED IT AGAIN AND WHEN I PUT IT IN DRIVE THERE WAS NO CLUNKING SOUND BUT WHEN I TOOK MY FOOT OFF THE BREAK I STARTED TO ROLL BACKWARDS AS IF I WAS IN NEUTRAL. I LIVE IN A RURAL AREA SO ALL OF THIS WAS OCCURRING ON A 2 LANE ROAD WITH LITTLE TO NO SHOULDER AT 7:15AM, SO THE TRAFFIC WAS AT ITS HEAVIEST. IT WAS VERY SCARY BECAUSE I HAD NO WARNING AND NEITHER DID THE CARS BEHIND ME. MY CAR LITERALLY JUST STARTED TO SLOW OUT OF NO WHERE. I WAS ALMOST REAR ENDED TWICE BECAUSE OF THIS. I THEN DECIDED TO HAVE IT TOWED TO THE DEALER. THE ONLY DIFFERENCE THAT HAPPENED WITH THE OTHER 3 TIMES, IS THAT I WAITED LONG ENOUGH FOR THE CAR TO ENGAGE ONCE I PUT IT IN DRIVE. SO I WAS ABLE TO DRIVE MYSELF TO THE DEALER THOSE TIMES. I PLAN ON TAKING THIS TO JEEP/CHRYSLER AS WELL. *TR

Mileage: 3,908

Sep 16, 2014

SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR WAS DISABLED WITH THE HAZARD LIGHTS. I MANAGED TO COAST THE CAR INTO A PARKING LOT BY USING THE ADVICE OF THE GENTLEMEN AND THEN CALLED THE DEALER, THIS IS THE SECOND TIME THE CAR ABRUPTLY STALLED. THIS TIME IT WOULD NOT START FOR ME TO PULL INTO A PARKING SPACE. I WAS ASKED TO DRIVE THE CAR BACK TO THE DEALER, I REFUSED. AFTER SPEAKING TO THE GENERAL MANAGER OF SALES, THE DEALER SENT TWO PEOPLE TO BRING THE CAR BACK AND THE PERSON DRIVING MY CAR STATED IT STALLED TWICE BUT HE KNEW HOW TO GET THE CAR GOING. MONDAY I MISSED WORKED, TUESDAY THEY PROVIDED A RENTAL, TODAY I PICKED UP THE CAR, AND TONIGHT I AM IN A DEALER'S RENTAL THAT WILL NEED TO BE EXCHANGED FOR ANOTHER RENTAL TOMORROW. THIS HAS BEEN A TAXING EXPERIENCE THAT IS NOT EXPECTED FOR A CAR THAT WAS PURCHASED NEW AT THE END OF APRIL. THIS IS MY SECOND JEEP BUT FROM WHAT I AM READING, THERE IS SOMETHING WRONG WITH THIS CAR THAT NEEDS IMMEDIATE ATTENTION. *TR

Mileage: 5,800

Aug 23, 2014

I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INTO PARK AND THE TRANSMISSION WOULD NOT MOVE PAST NEUTRAL. I ATTEMPTED TO REMOVE KEY 4-5 TIMES AND BECAUSE OF THIS THE DASH LIGHTS HAD STAYED ON. I DISCONNECTED THE BATTERY AND HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. *TR

Mileage: 6,550

Aug 11, 2014

I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I LOST THE ABILITY TO ACCELERATE ONCE AGAIN. I PULLED OVER AND THE CAR RESTARTED. I AM NOW IN A HOTEL FOR THE THIRD NIGHT AND UNABLE TO GET HOME. I TOOK MY CAR TO JEEP THIS MORNING TO BE SERVICED. I WAS TOLD A COMPUTER MALFUNCTION CAUSED THE PROBLEM. THE DEALER DID NOT OFFER TO PAY FOR RENTAL CAR, HOTEL ECT. THE NEW PART IS SUPPOSED TO BE HERE TUESDAY. NO I WAS NOT KILLED OR INVOLVED IN A CRASH HOWEVER, I CAN THINK OF SEVERAL SCENARIOS WHERE I EASILY COULD HAVE BEEN IN A HORRIBLE CRASH. WHAT IF THE NEW MODULE IS ALSO BAD I ASKED. IT'S LIKE MY NEW LAPTOP I WAS TOLD. SOMETIMES THEY JUST BREAK. *TR

Mileage: 3,500

Jul 2, 2014

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE VIBRATED VIOLENTLY AND EXHIBITED DELAYED ACCELERATION. THE CONTACT HEARD AN EXTREMELY LOUD NOISE OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DEALER DETECTED A LEAK IN THE EXHAUST AND STATED THAT THE TRANSMISSION FUNCTIONED NORMALLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 600.. UPDATED 08-20-14 *BF. UPDATED 09/3/2014 *JS

Mileage: 600

Jun 6, 2014

WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR

Mileage: 6,830

Jun 4, 2014

THIS IS THE SECOND RECALL THAT WE HAVE HAD ON THIS VEHICLE IN LESS THAN A YEAR. HERE IS THE NEW REAL INFORMATION. SUMMARY: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 JEEP GRAND CHEROKEE AND DODGE DURANGO VEHICLES MANUFACTURED FROM JANUARY 5, 2010, THROUGH SEPTEMBER 8, 2013. THE SUBJECT VEHICLES HAVE A BRAKE BOOSTER WITH A CENTER SHELL THAT MAY CORRODE AND ALLOW WATER TO GET INSIDE. WE CALLED THE DEALERSHIP, AND THEY STATED THEY WILL CHECK THE BREAK BOOSTER, BUT IF THERE IS NO CORROSION, THEY WILL NOT REPLACE IT. HERE IS MY QUESTION. WHAT HAPPENS IF THERE ISN'T ANY CORROSION NOW WHEN IT'S CHECKED, BUT IT BECOMES CORRODED 6-12 MONTHS LATER? I DON'T FORESEE THE DEALERSHIP TELLING US TO COME IN EVERY MONTH TO CHECK IT OUT. SO WE JUST HAVE TO PLUG ALONG DRIVING EVERY DAY UNSURE IF OUR BRAKES WILL WORK OR NOT. THIS IS RIDICULOUS AND MAJORLY UNSAFE. I BELIEVE THE DEALERSHIP SHOULD REPLACE THE PART EVEN IF THERE IS NO CORROSION! PERIOD. THIS IS THE KIND OF STUFF THAT LEADS TO MAJOR LAWSUITS AFTER ACCIDENTS. *TR

Jun 3, 2014

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE REFRIGERANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, ADDITIONAL FAILURES OCCURRED. THE INSTRUMENT PANEL FAILED, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

Apr 2, 2014

I WAS SITTING STILL WHEN THE ENGINE STOPPED RUNNING AND WOULD NOT START AGAIN. I CALLED ROADSIDE ASSISTANCE AND THEY HAULED MY VEHICLE TO THE DEALER.THE DEALER CALLED TUES 4/2/14 AND SAID THAT IT WAS FIXED I PICKED IT UP AND ABOUT 3 MI FROM THE DEALER THE ENGINE STALLED AGAIN THIS TIME I WAS TRAVELING ABOUT 10 MI PER HOUR COMING UP ON A STOP SIGN I AGAIN CALLED ROADSIDE ASSISTANCE AND THEY HAULED IT BACK TO THE DEALER. THE DEALER CALLED IN THE AFTERNOON AND SAID IT IS FIXED .I HOPE IT IS. IF I HAD BEEN TRAVELING A HIGHWAY SPEED THIS COULD HAVE BEEN A DISASTER. *TR

Mileage: 1,590

Apr 2, 2014

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR REVIEW. THEY DID 3199 PCM SOFTWARE UPDATE 3/31/14. SAME PROBLEM OCCURRED 4/1. *TR

Mileage: 3,120

Mar 2, 2014

WHEN TURNING ON THE CAR THE WINDSHIELD WIPERS TURNED. THE WIPERS WERE NOT IN THE ON POSITION. THE INDICATOR LIGHTS WERE NOT WORKING AND THE HIGH BEAMS COULD NOT BE TURNED ON. THIS PERSISTED FOR OVER 2 HOURS. *TR

Mileage: 2,950