1,022
Complaints
14
Crashes
14
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Engine Complaints

Showing 20 of 1,022
Dec 10, 2025 80,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was repaired under Emissions Recall U90; however, the contact stated that while driving at various speeds or while accelerating from a stop, the vehicle violently downshifted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that a software update was needed. The vehicle was not repaired and was left at the local dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Dec 10, 2025 80,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was repaired under Emissions Recall U90; however, the contact stated that while driving at various speeds or while accelerating from a stop, the vehicle violently downshifted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that a software update was needed. The vehicle was not repaired and was left at the local dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Dec 8, 2025

November 20 I took my car to Seattle jeep to comply with a NHTSA recall (U90).Few days latter when they finish the repair they created a new problem with the transmission.Now I have a rough or abrupt transmission shifting like being rear ended.The dealer told me: the manufacturer need to fix it because of some flaws in the software calibration or it’s internal components. Seattle jeep it won’t take responsibility for

Dec 8, 2025

November 20 I took my car to Seattle jeep to comply with a NHTSA recall (U90).Few days latter when they finish the repair they created a new problem with the transmission.Now I have a rough or abrupt transmission shifting like being rear ended.The dealer told me: the manufacturer need to fix it because of some flaws in the software calibration or it’s internal components. Seattle jeep it won’t take responsibility for

Nov 25, 2025

I purchased this 2014 Jeep Cherokee from Taverna Collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at Auto Angel in Santa Fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to Recall U90 at that time. After this, I attempted to have Recall U90 (PCM/TCM reprogramming) performed. Lithia Chrysler in Santa Fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in Albuquerque. At the Albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the U90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the WiTECH session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted FCA/Stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but FCA admitted this was based solely on the dealership’s word. FCA could not confirm whether they reviewed the WiTECH diagnostic session or any recall repair records. Under 49 U.S.C. §30120(i) and 49 CFR Part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. FCA’s inability or refusal to verify the recall using these required records raises concerns that Recall U90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.

Nov 25, 2025

I purchased this 2014 Jeep Cherokee from Taverna Collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at Auto Angel in Santa Fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to Recall U90 at that time. After this, I attempted to have Recall U90 (PCM/TCM reprogramming) performed. Lithia Chrysler in Santa Fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in Albuquerque. At the Albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the U90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the WiTECH session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted FCA/Stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but FCA admitted this was based solely on the dealership’s word. FCA could not confirm whether they reviewed the WiTECH diagnostic session or any recall repair records. Under 49 U.S.C. §30120(i) and 49 CFR Part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. FCA’s inability or refusal to verify the recall using these required records raises concerns that Recall U90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.

Oct 12, 2025

Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when i shift gears

Oct 12, 2025

Car keeps shutting off and the acceleration is bad and transmission doesn’t work as well when i shift gears

Aug 31, 2025

Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

Aug 31, 2025

Battery drains when vehicle is off and not running. If not fully charged the alternator will overwork and not be able to charge the battery for the length of the drive causing the battery to go dead while driving.

Aug 26, 2025

While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

Aug 26, 2025

While driving through a local street the car stopped and the message on dash board would inform the driver to put the car in park, turn off the car, and start again. This happened approximately 15 times when approaching stop lights, stop signs or going lowered that 20 miles per hour. This also suggested that battery was low. However, the battery level read normal every time.

Aug 13, 2025 46,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Aug 13, 2025 46,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Aug 9, 2025

Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been Jim Browne dealer since we have had this jeep for a year .Jeep jerks when braking and does not brake it goes faster.when pressing gas to drive jeep goes slower.jeep dash of connect is blue screen and when reversing rear camera appears and does Not disappear not even when in drive or park must turn off jeep for camera to turnoff

Aug 9, 2025

Body control module had a recall I had to get it fixed for the 2nd time and it’s giving us issues again,jeep has 46k miles and steering column control module is faulty and unconnect dash/radio/ac temp is also faulty,replaced blower motor and still having ac issues only mechanic has been Jim Browne dealer since we have had this jeep for a year .Jeep jerks when braking and does not brake it goes faster.when pressing gas to drive jeep goes slower.jeep dash of connect is blue screen and when reversing rear camera appears and does Not disappear not even when in drive or park must turn off jeep for camera to turnoff

Jul 19, 2025

Approximately 2'years.ago I was on my way home from work around 10:30 pm. I was in moderate to heavy traffic and the jeep threw a code saying service transmission. I wasn't able to accelerate. I had to navigate carefully through traffic with my hazards on to get to a safe place to stop. I was finally able to and turned off my car. I let it sit for a few minutes then I try to restart it again. The check engine light was still on it still said service transmission. I tried to put the vehicle in reverse, and it jumped so hard I thought that I had hit something. I turn it back off again and left it off for approximately 20 minutes. I finally tried to restart it and it started fine put it in reverse and it was able to go in reverse and I was able to limp it home. Thank goodness a traffic wasn't too bad I was able to pull over. I took my car to I trusted mechanic and they look through everything and they could not figure out why it was doing that. Not long after I got a postcard in the mail stating that the TCM need to be replaced. I called the number that was on the card and they stated that that particular part was on back order and they would call me. I gave them my information. They never called me back. I tried to go to work again a few days later and the same exact thing. But this time I have video of it. So I took it to my local Suncoast Chrysler Jeep Dodge ram not the place I bought it from but within the same hub. I showed them the video the gentleman there said that he was going to bring it back and the mechanics will work on it. A couple hundred dollars later they stated that they had fixed it and it shouldn't happen again. But it did it happened quite a few times, and it tends to happen when the temperature here in Florida is a little bit chilly. They actually put a sticker on the hood that said that they had fixed it but they have not. I tried to call and get refunded for the TCM but they said I was not able to. I still have the same issue.

Jul 19, 2025

Approximately 2'years.ago I was on my way home from work around 10:30 pm. I was in moderate to heavy traffic and the jeep threw a code saying service transmission. I wasn't able to accelerate. I had to navigate carefully through traffic with my hazards on to get to a safe place to stop. I was finally able to and turned off my car. I let it sit for a few minutes then I try to restart it again. The check engine light was still on it still said service transmission. I tried to put the vehicle in reverse, and it jumped so hard I thought that I had hit something. I turn it back off again and left it off for approximately 20 minutes. I finally tried to restart it and it started fine put it in reverse and it was able to go in reverse and I was able to limp it home. Thank goodness a traffic wasn't too bad I was able to pull over. I took my car to I trusted mechanic and they look through everything and they could not figure out why it was doing that. Not long after I got a postcard in the mail stating that the TCM need to be replaced. I called the number that was on the card and they stated that that particular part was on back order and they would call me. I gave them my information. They never called me back. I tried to go to work again a few days later and the same exact thing. But this time I have video of it. So I took it to my local Suncoast Chrysler Jeep Dodge ram not the place I bought it from but within the same hub. I showed them the video the gentleman there said that he was going to bring it back and the mechanics will work on it. A couple hundred dollars later they stated that they had fixed it and it shouldn't happen again. But it did it happened quite a few times, and it tends to happen when the temperature here in Florida is a little bit chilly. They actually put a sticker on the hood that said that they had fixed it but they have not. I tried to call and get refunded for the TCM but they said I was not able to. I still have the same issue.

Jul 16, 2025 124,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 MPH, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the PTU was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, PTU, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

Jul 16, 2025 124,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 MPH, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the PTU was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, PTU, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

Jul 2, 2025

Follow up of complaint tracking # 11665800 and 11667793. My Cherokee 2014 has DTC U0402 since 2018. Jeep does not want to do a recall for change of transmission for my car. Jeep wants to charge me $11000 for this repair, despite DTC was evident when the car was under warranty, and Jeep told me not to worry about it. Delaware Motor vehicle has given me a tag that will expire on 07/24/25, and DMV does not want to give me more extensions, DMV has told me clearly that IT IS NOT SAFE TO DRIVE MY CAR, AND IT NEEDS REPAIR. If NHTSA is not able to get a recall for my car before 07/19/25, I will have to sell my car for a very low price to Jeep, despite that my car is in very good condition and 27,509 miles. Jeep has not been honest with me since 2018 about DTC U0402, Jeep told me not to worry about it because the "code was stored but inactive". Jeep got advantage of my ignorance in this issue.

Jul 2, 2025

Follow up of complaint tracking # 11665800 and 11667793. My Cherokee 2014 has DTC U0402 since 2018. Jeep does not want to do a recall for change of transmission for my car. Jeep wants to charge me $11000 for this repair, despite DTC was evident when the car was under warranty, and Jeep told me not to worry about it. Delaware Motor vehicle has given me a tag that will expire on 07/24/25, and DMV does not want to give me more extensions, DMV has told me clearly that IT IS NOT SAFE TO DRIVE MY CAR, AND IT NEEDS REPAIR. If NHTSA is not able to get a recall for my car before 07/19/25, I will have to sell my car for a very low price to Jeep, despite that my car is in very good condition and 27,509 miles. Jeep has not been honest with me since 2018 about DTC U0402, Jeep told me not to worry about it because the "code was stored but inactive". Jeep got advantage of my ignorance in this issue.

Jun 29, 2025

Failed Power Transfer Unit. Unable to shift to 4WD because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

Jun 29, 2025

Failed Power Transfer Unit. Unable to shift to 4WD because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

Jun 25, 2025

The 4WD system is no longer working. Put in park and tried to shift and now I have an error warning light. 4WS system unavailable. Service required. The PTU seems to be the issue but the open recalls I have found do not cover this issue for my vehicle.

Jun 25, 2025

The 4WD system is no longer working. Put in park and tried to shift and now I have an error warning light. 4WS system unavailable. Service required. The PTU seems to be the issue but the open recalls I have found do not cover this issue for my vehicle.

Jun 18, 2025

This is an addendum to complain number 11665800 I would like NHTSA do a recall for the transmission of my Jeep Cherokee 2014. I read an Article by Clifford Atiyeh, published on 07/08/2019 titled: Jeep recalls 2014 Cherokee again as ZF Nine-Speed Transmission Problems continue. I did not get this recall. 1-I bought the car new on 05/2014 2-Meggee Service Advisor Thomas Heck (phone 302-856-0064, Georgetown, Delaware) knew that my car was showing engine light on and code U0402, receipt dated 09/04/2018. At this time my car was under warranty, and technician did not do anything about it, despite DTC was there after performing recall U63. The Jeep technician told me not to worry about it. 3-Receipt dated 08/23/2019, , got recall V69. DTC U0402 was there. 4-Receipt dated 09/30/2022, my car got replacement of primary fuel pump. Car showed DTC U0402 again, and technician wrote "unrelated code", and told me not to worry. 5-Receipt dated 05/30/2025, I took my car to Jeep technician, because my car failed DMV inspection for DTC U4402 (Jeep code U0402). This time Jeep Service Technician said that because of this code U0402, the car needed a change of transmission, and it cost $11000. Receipt dated 06/06/2025, I took my car to DMV Pre-certified Technician, and he also told me the car needed a change of transmission, cost $11,232 6-I complained to Megee because Jeep technician knew about this problem with code U0402 since 2018, when the car was under warranty, and they told me not to worry about it, and now Jeep has the responsibility of changing the transmission for free. 7-I contacted Jeep Customer Care (877-426-5337) complaint #[XXX]. Representative told me that the problem had to be resolved directly with Megee Motor (Georgetown, Delaware), because it was its problem. 8-Megee Supervisor Tom Hecks told us that he needed authorization from Jeep Customer Care to change the transmission of the Cherokee. At the end, Jeep customer care and Megee are playing ping-pong with me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

Jun 18, 2025

This is an addendum to complain number 11665800 I would like NHTSA do a recall for the transmission of my Jeep Cherokee 2014. I read an Article by Clifford Atiyeh, published on 07/08/2019 titled: Jeep recalls 2014 Cherokee again as ZF Nine-Speed Transmission Problems continue. I did not get this recall. 1-I bought the car new on 05/2014 2-Meggee Service Advisor Thomas Heck (phone 302-856-0064, Georgetown, Delaware) knew that my car was showing engine light on and code U0402, receipt dated 09/04/2018. At this time my car was under warranty, and technician did not do anything about it, despite DTC was there after performing recall U63. The Jeep technician told me not to worry about it. 3-Receipt dated 08/23/2019, , got recall V69. DTC U0402 was there. 4-Receipt dated 09/30/2022, my car got replacement of primary fuel pump. Car showed DTC U0402 again, and technician wrote "unrelated code", and told me not to worry. 5-Receipt dated 05/30/2025, I took my car to Jeep technician, because my car failed DMV inspection for DTC U4402 (Jeep code U0402). This time Jeep Service Technician said that because of this code U0402, the car needed a change of transmission, and it cost $11000. Receipt dated 06/06/2025, I took my car to DMV Pre-certified Technician, and he also told me the car needed a change of transmission, cost $11,232 6-I complained to Megee because Jeep technician knew about this problem with code U0402 since 2018, when the car was under warranty, and they told me not to worry about it, and now Jeep has the responsibility of changing the transmission for free. 7-I contacted Jeep Customer Care (877-426-5337) complaint #[XXX]. Representative told me that the problem had to be resolved directly with Megee Motor (Georgetown, Delaware), because it was its problem. 8-Megee Supervisor Tom Hecks told us that he needed authorization from Jeep Customer Care to change the transmission of the Cherokee. At the end, Jeep customer care and Megee are playing ping-pong with me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I

Mar 20, 2025 Fire

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as i was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.

Mar 20, 2025 Fire

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as i was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.

Jan 30, 2025 220,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving on the highway at 35 MPH, the vehicle lost automotive power. The contact attempted to depress the accelerator pedal; however, the vehicle failed to accelerate. The contact pulled over to the side of the roadway to restart the vehicle. The vehicle was restarted, and the battery warning light was illuminated. The contact was able to continue driving. The local dealer was not contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 220,000.

Jan 30, 2025 220,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving on the highway at 35 MPH, the vehicle lost automotive power. The contact attempted to depress the accelerator pedal; however, the vehicle failed to accelerate. The contact pulled over to the side of the roadway to restart the vehicle. The vehicle was restarted, and the battery warning light was illuminated. The contact was able to continue driving. The local dealer was not contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 220,000.

Jan 23, 2025 54,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact stated that the vehicle was jerking abnormally with several warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

Jan 23, 2025 54,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact stated that the vehicle was jerking abnormally with several warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

Jan 22, 2025

I bought this new and when I had 99k miles, the transmission went out. I received a notice that this transmission had a class action lawsuit against Chrysler. I took it to Southpoint Dodge in Austin Texas. Where I purchased it. They argued with me for weeks but finally agreed to replace the transmission. The new transmission only has 27k miles and is having the same transmission problem again.

Jan 22, 2025

I bought this new and when I had 99k miles, the transmission went out. I received a notice that this transmission had a class action lawsuit against Chrysler. I took it to Southpoint Dodge in Austin Texas. Where I purchased it. They argued with me for weeks but finally agreed to replace the transmission. The new transmission only has 27k miles and is having the same transmission problem again.

Dec 8, 2024

While driving, the transmission goes into neutral. This happens at any speed. It won't go into gear at all. The local Jeep dealer said they could replace my transmission that I pay for. There was an initial lawsuit on these. But, any owner after the first one doesn't get help. I am disabled and on a limited income. I am stuck at home because I never know when the vehicle will go into neutral. I don't know what to do. This has happened every time I drive it. I have had to risk it to drive to the doctor and to get my prescriptions. If I can get it off of the road, I cut it off. It usually goes back into gear. But, when it goes into neutral, my complex PTSD and my anxiety disorder goes into overdrive. I feel absolutely hopeless about this. I would appreciate any help I can receive.

Dec 8, 2024

While driving, the transmission goes into neutral. This happens at any speed. It won't go into gear at all. The local Jeep dealer said they could replace my transmission that I pay for. There was an initial lawsuit on these. But, any owner after the first one doesn't get help. I am disabled and on a limited income. I am stuck at home because I never know when the vehicle will go into neutral. I don't know what to do. This has happened every time I drive it. I have had to risk it to drive to the doctor and to get my prescriptions. If I can get it off of the road, I cut it off. It usually goes back into gear. But, when it goes into neutral, my complex PTSD and my anxiety disorder goes into overdrive. I feel absolutely hopeless about this. I would appreciate any help I can receive.

Sep 24, 2024 Fire 118,000 mi

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was filed. The contact stated that the front end of the vehicle was significantly burned. No police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 118,000.

Sep 24, 2024 Fire 118,000 mi

The contact owned a 2014 Jeep Cherokee. The contact stated while her grand-son was driving 50-55 MPH, the driver noticed that there was smoke inside the cabin and outside the vehicle. The driver pulled to the side of the road. The driver opened the hood and noticed that the underhood had caught on fire. The fire was extinguished by the fire department. The fire department informed the driver that the fire originated behind the engine. The contact was unsure whether a fire department report was filed. The contact stated that the front end of the vehicle was significantly burned. No police report was filed. There was no injury sustained. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 118,000.

Jul 22, 2024

When I made an appointment at an authorized dealer and took it in they said I must wait for parts. They put me on a waiting list. During the waiting period my car started to get a check engine light and over heating warnings which the recall clearly states it’s been recalled from over heating. I contacted the dealer who said they didn’t have a loaner for me and they will contact me when the parts come in. All of a sudden the check engine light went off and the car was ok. Finally the parts came on and we took it right away to be serviced. A week after picking it up it started doing the same thing. I had emails going back and forth with service who claims it wasn’t due to the recall. During this I had a salesman call me to ask me to trade it in and when I said no he said, “Good luck with service.” Sarcastically. Finally they told me that they were emailing Jeep awaiting a response. But before this when they thought I would trade it in they were extremely happy. When I decided not to everything changed. My husband who didn’t trust them asked me to have it towed out of the dealer so I did. The car was drivable and no warning lights. Then a day later it starts giving warnings again. The car is now sitting in my garage. If you start it up and drive it the check engine light is on and the thermometer shows the temp going all the way up. I have re-opened my case that Jeep closed on me thinking the car was fixed. It has not been. The car still shows warning engine lights and overheating. It has not been fixed and the recall still stands unrepaired.

Jul 22, 2024

When I made an appointment at an authorized dealer and took it in they said I must wait for parts. They put me on a waiting list. During the waiting period my car started to get a check engine light and over heating warnings which the recall clearly states it’s been recalled from over heating. I contacted the dealer who said they didn’t have a loaner for me and they will contact me when the parts come in. All of a sudden the check engine light went off and the car was ok. Finally the parts came on and we took it right away to be serviced. A week after picking it up it started doing the same thing. I had emails going back and forth with service who claims it wasn’t due to the recall. During this I had a salesman call me to ask me to trade it in and when I said no he said, “Good luck with service.” Sarcastically. Finally they told me that they were emailing Jeep awaiting a response. But before this when they thought I would trade it in they were extremely happy. When I decided not to everything changed. My husband who didn’t trust them asked me to have it towed out of the dealer so I did. The car was drivable and no warning lights. Then a day later it starts giving warnings again. The car is now sitting in my garage. If you start it up and drive it the check engine light is on and the thermometer shows the temp going all the way up. I have re-opened my case that Jeep closed on me thinking the car was fixed. It has not been. The car still shows warning engine lights and overheating. It has not been fixed and the recall still stands unrepaired.

Jun 28, 2024 69,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to be restarted but the failure persisted. The vehicle was towed to the dealer; however, the vehicle was not diagnosed, but it was stated by the dealer that the engine was repaired. The vehicle was repaired but the failure persisted. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and notified of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 69,000. The VIN was not available.

Jun 28, 2024 69,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to be restarted but the failure persisted. The vehicle was towed to the dealer; however, the vehicle was not diagnosed, but it was stated by the dealer that the engine was repaired. The vehicle was repaired but the failure persisted. The contact stated that while her husband was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and notified of the failure. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 69,000. The VIN was not available.

Apr 2, 2024

When tank is filled up, my car stall or jumps and losses power when in drive and come to a stop, it tells me to put in park. But has done it while driving and just died, but it happens every time I fill up my tank, but it’s bad when I get to a red light and it jumps or when I come to crossing and just jumps in traffic or stops

Apr 2, 2024

When tank is filled up, my car stall or jumps and losses power when in drive and come to a stop, it tells me to put in park. But has done it while driving and just died, but it happens every time I fill up my tank, but it’s bad when I get to a red light and it jumps or when I come to crossing and just jumps in traffic or stops

Mar 28, 2024 73,800 mi

The contact owns a 2014 Jeep Cherokee Latitude. The contact received a notification from Jeep stating the vehicle was under Jeep number U90 Emission Catalyst Efficiency Recall. The contact stated while driving, the vehicle decelerated and did not accelerate above 35 MPH. The traction light, check engine, and, electronic stability control lights were illuminated. The vehicle was taken to the dealer however, the parts to repair were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 73,800.

Mar 28, 2024 73,800 mi

The contact owns a 2014 Jeep Cherokee Latitude. The contact received a notification from Jeep stating the vehicle was under Jeep number U90 Emission Catalyst Efficiency Recall. The contact stated while driving, the vehicle decelerated and did not accelerate above 35 MPH. The traction light, check engine, and, electronic stability control lights were illuminated. The vehicle was taken to the dealer however, the parts to repair were not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 73,800.

Jan 29, 2024 200,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at approximately 50–60 MPH, the vehicle hesitated and stalled. While driving 75 MPH and decelerating to 55 MPH, there was a thumping sound detected, and the vehicle started shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 200,000. The VIN was not available.

Jan 29, 2024 200,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at approximately 50–60 MPH, the vehicle hesitated and stalled. While driving 75 MPH and decelerating to 55 MPH, there was a thumping sound detected, and the vehicle started shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 200,000. The VIN was not available.

Jan 28, 2024

While driving the vehicle will shift into neutral while saying it’s in drive. Then alert driver via display center on dashboard to “shift to P then desired gear”. The engine will completely shut off. Put into park, crank the engine, shift into drive then it will drive again.

Jan 28, 2024

While driving the vehicle will shift into neutral while saying it’s in drive. Then alert driver via display center on dashboard to “shift to P then desired gear”. The engine will completely shut off. Put into park, crank the engine, shift into drive then it will drive again.

Dec 21, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of Emissions Recall U90 Catalyst Efficiency; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Dec 21, 2023

The contact owns a 2014 Jeep Cherokee. The contact received notification of Emissions Recall U90 Catalyst Efficiency; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

Dec 19, 2023

I honestly have no idea what system failed but I was doing 80 on the interstate and my car shifted into nuetral . All of the lights came on parking brake , brake and then my car would not drive any longer , luckily I was able to coast onto the shoulder but I literally could have been killed. I had just passed road construction that went from 4 lanes to 2 barracaded lanes. i waited 30 minutes and my car restarted like nothing . So I thought maybe it was a glitch until I was driving again and it did it again. I had to keep putting my car in park and then shifting it back to drive . It has not been inspected yet as i'm trying to get it to the dealership without it cutting off .

Dec 19, 2023

I honestly have no idea what system failed but I was doing 80 on the interstate and my car shifted into nuetral . All of the lights came on parking brake , brake and then my car would not drive any longer , luckily I was able to coast onto the shoulder but I literally could have been killed. I had just passed road construction that went from 4 lanes to 2 barracaded lanes. i waited 30 minutes and my car restarted like nothing . So I thought maybe it was a glitch until I was driving again and it did it again. I had to keep putting my car in park and then shifting it back to drive . It has not been inspected yet as i'm trying to get it to the dealership without it cutting off .

Dec 1, 2023

Check engine light keeps coming on, then I loose power.

Dec 1, 2023

Check engine light keeps coming on, then I loose power.

Nov 25, 2023

I was pulling out into a busy road and the clutch stuck and caused the transmission to drop into neutral. I couldn’t move or get the car in gear for 30 seconds while traffic was coming my way. I had to turn the car on and put it back in drive and it slowly pulled away

Nov 25, 2023

I was pulling out into a busy road and the clutch stuck and caused the transmission to drop into neutral. I couldn’t move or get the car in gear for 30 seconds while traffic was coming my way. I had to turn the car on and put it back in drive and it slowly pulled away

Nov 2, 2023

there is currently a recall, U90, on my jeep. this recall causes high emissions. my vehicle will not pass department of motor vehicles with high emissions. there is a back order for the part that will fix the recall. the recall has also caused codes to come on, which can lead to other malfunctions. if malfunctions due to this recall while i am driving it can be harmful to myself and others.

Nov 2, 2023

there is currently a recall, U90, on my jeep. this recall causes high emissions. my vehicle will not pass department of motor vehicles with high emissions. there is a back order for the part that will fix the recall. the recall has also caused codes to come on, which can lead to other malfunctions. if malfunctions due to this recall while i am driving it can be harmful to myself and others.

Oct 31, 2023 150,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 20 MPH exiting his driveway, the vehicle lost motive power. The contact was able to restart the vehicle and park the vehicle back in his driveway. The contact stated that when he turned the vehicle off, the vehicle did restart but would not remain running. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed battery and a failed alternator. The contact was informed that the battery and the alternator needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer informed the contact that the electrical wiring harness was the cause of the failure. The contact was informed that the electrical wiring harness needed to be replaced. The contact stated that he purchased the parts for the electrical wiring harness replacement. The contact stated that the dealer then informed him that the electrical wiring harness was not the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Oct 31, 2023 150,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 20 MPH exiting his driveway, the vehicle lost motive power. The contact was able to restart the vehicle and park the vehicle back in his driveway. The contact stated that when he turned the vehicle off, the vehicle did restart but would not remain running. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed battery and a failed alternator. The contact was informed that the battery and the alternator needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer informed the contact that the electrical wiring harness was the cause of the failure. The contact was informed that the electrical wiring harness needed to be replaced. The contact stated that he purchased the parts for the electrical wiring harness replacement. The contact stated that the dealer then informed him that the electrical wiring harness was not the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Oct 6, 2023

Car stopped without warning in middle of road. Would not start. NO Warning lights on dash. Answer: Low oil level, car just turned engine off. NO dash warning for low oil. Happened multiple times. Now: After filling with gas, stopped at light, warning messages "Put Car in park" then drive. When put in Drive, rough and huge thunk. Almost got hit, but was able to pulled over. Called AAA., waited 45, and he drove it up onto bed to bring to mechanic. No problem. They did an oil change. Drove for days then very rough idle and driving. Each time, I was able to pull over w/o being hit. Now sometimes running sluggish going down road and almost hit again. This car is not even 10 years old, but I've lost count how many close calls my family has had. If you go on any of the Jeep forums, many, many owners are complaining abouts these same issues. Why does the maker of Jeeps fix all these issues on the forums BEFORE they build or design new ones?! I have owned a Jeep Grand Cherokee(electrical), Jeep Commander(rust from bottom up), Jeep Compass, now the Jeep Cherokee (by far the WORST one). Was a Jeep fan, but I have never run into so many weird issues. Even my mechanic has given up and said bring to dealership. He has 5 different Jeeps all with electrical/unknown issues.

Oct 6, 2023

Car stopped without warning in middle of road. Would not start. NO Warning lights on dash. Answer: Low oil level, car just turned engine off. NO dash warning for low oil. Happened multiple times. Now: After filling with gas, stopped at light, warning messages "Put Car in park" then drive. When put in Drive, rough and huge thunk. Almost got hit, but was able to pulled over. Called AAA., waited 45, and he drove it up onto bed to bring to mechanic. No problem. They did an oil change. Drove for days then very rough idle and driving. Each time, I was able to pull over w/o being hit. Now sometimes running sluggish going down road and almost hit again. This car is not even 10 years old, but I've lost count how many close calls my family has had. If you go on any of the Jeep forums, many, many owners are complaining abouts these same issues. Why does the maker of Jeeps fix all these issues on the forums BEFORE they build or design new ones?! I have owned a Jeep Grand Cherokee(electrical), Jeep Commander(rust from bottom up), Jeep Compass, now the Jeep Cherokee (by far the WORST one). Was a Jeep fan, but I have never run into so many weird issues. Even my mechanic has given up and said bring to dealership. He has 5 different Jeeps all with electrical/unknown issues.

Sep 18, 2023

replaced the oil filter housing unit and filter cap because of oil leak, for the last couple of months, it’s been feeling very rough switching gears, especially when turning from a stop, and now it won’t start, at all. We tried jumping it and let it sit for a little bit and nothing changed. It’s not ticking or trying to start or anything, just the dash lights up with all the lights and the brake pedal is locked, it won’t move at all

Sep 18, 2023

replaced the oil filter housing unit and filter cap because of oil leak, for the last couple of months, it’s been feeling very rough switching gears, especially when turning from a stop, and now it won’t start, at all. We tried jumping it and let it sit for a little bit and nothing changed. It’s not ticking or trying to start or anything, just the dash lights up with all the lights and the brake pedal is locked, it won’t move at all

Aug 26, 2023

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren’t in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall On it.

Aug 26, 2023

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren’t in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall On it.

Aug 23, 2023

The engine lifters are tapping, The wiper switch goes out and the windshield wipers stays on and will not turn off and signal light’s doesn’t work neither the cruise controls, the transmission gears gets stuck in between gears and jerk off really fast

Aug 23, 2023

The engine lifters are tapping, The wiper switch goes out and the windshield wipers stays on and will not turn off and signal light’s doesn’t work neither the cruise controls, the transmission gears gets stuck in between gears and jerk off really fast

Aug 2, 2023

My 2014 Jeep Cherokee Impreza is stalling and lurching from a stop position as I press the excelerator to enter a street. This is especially problematic since I have to enter a Highway ( Oregon Coastal Highway 101) from a stop position turning right to go into town.This has been a problem for approximately 1.5 years and is a safety issue that could result in a fatal accident and is becoming more frequent.

Aug 2, 2023

My 2014 Jeep Cherokee Impreza is stalling and lurching from a stop position as I press the excelerator to enter a street. This is especially problematic since I have to enter a Highway ( Oregon Coastal Highway 101) from a stop position turning right to go into town.This has been a problem for approximately 1.5 years and is a safety issue that could result in a fatal accident and is becoming more frequent.

Jul 24, 2023

Vehicle stalls/doesn’t start when gas tank is full. This has happened while driving.

Jul 24, 2023

Vehicle stalls/doesn’t start when gas tank is full. This has happened while driving.

Jul 4, 2023

Car has broken down multiple times. Most recent issue: 1car stalled while trying to make a left turn on highway, would not drive forward -dashboard sign said to put car in park -when trying to put it in drive it went into neutral and rolled back -car would not turn off, kept running when we tried to turn it on and off -“battery voltage low”warning signal came on -engine warning signal came on -got it to drive again after a few minutes and parked the car -tried driving it home, same thing happened all over again when were at a light after about 5 minutes -went to parking lot, hood of car was burning hot

Jul 4, 2023

Car has broken down multiple times. Most recent issue: 1car stalled while trying to make a left turn on highway, would not drive forward -dashboard sign said to put car in park -when trying to put it in drive it went into neutral and rolled back -car would not turn off, kept running when we tried to turn it on and off -“battery voltage low”warning signal came on -engine warning signal came on -got it to drive again after a few minutes and parked the car -tried driving it home, same thing happened all over again when were at a light after about 5 minutes -went to parking lot, hood of car was burning hot

Jun 24, 2023

Check engine light came on, so I took it to my mechanic. Cylinder 1 is bad. The vehicle has 75000 miles and the engine needs to be replaced or at minimum cylinder one has to be repaired. Very expensive repair. I have done regular maintenance and still have an engine problem. I thought the engine would be good for at least 300000.

Jun 24, 2023

Check engine light came on, so I took it to my mechanic. Cylinder 1 is bad. The vehicle has 75000 miles and the engine needs to be replaced or at minimum cylinder one has to be repaired. Very expensive repair. I have done regular maintenance and still have an engine problem. I thought the engine would be good for at least 300000.

Jun 6, 2023 112,366 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at various speeds, the vehicle was sputtering and then stalled. The "Shift to Park" message was displayed. The battery warning light was illuminated. The failure recurred after refueling. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was later diagnosed and determined that the catalytic converter, oxygen sensor, vapor canister, spark plugs, charcoal canister, and filter. The vehicle was repaired, but the failure persisted. The manufacturer was not notified about the failure. The failure mileage was approximately 112,366.

Jun 6, 2023 112,366 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at various speeds, the vehicle was sputtering and then stalled. The "Shift to Park" message was displayed. The battery warning light was illuminated. The failure recurred after refueling. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was later diagnosed and determined that the catalytic converter, oxygen sensor, vapor canister, spark plugs, charcoal canister, and filter. The vehicle was repaired, but the failure persisted. The manufacturer was not notified about the failure. The failure mileage was approximately 112,366.

Jun 2, 2023

I get error messages that say stop to shift. My car is an automatic, brake comes on when I haven’t touched it, it won’t drive sometime Won’t go forward or backwards, tire pressure errors, check engine light comes on when nothing is wrong now it won’t always start. The battery is at 14.2 I want a new car this one is crap

Jun 2, 2023

I get error messages that say stop to shift. My car is an automatic, brake comes on when I haven’t touched it, it won’t drive sometime Won’t go forward or backwards, tire pressure errors, check engine light comes on when nothing is wrong now it won’t always start. The battery is at 14.2 I want a new car this one is crap

May 16, 2023

When I fill up my car completely the car will sputter and turn off when idling at a stop. Then it may turn off and says to put in park. This has happened several times and in intersections which one incident almost caused an accident. Only happens when car gas tank is completely full. Please advise. Thank you

May 16, 2023

When I fill up my car completely the car will sputter and turn off when idling at a stop. Then it may turn off and says to put in park. This has happened several times and in intersections which one incident almost caused an accident. Only happens when car gas tank is completely full. Please advise. Thank you

May 14, 2023

On March 7th 2023, I was driving my Jeep Cherokee on NY 96A in 55 mpa traffic, saw the check engine light turn on briefly, the engine seized at this speed, started chugging, and nearly had a traffic accident given the abrupt engine failure. In addition, while I was able to get to the side of the road, the car was stuck protruding off from the shoulder into the lane, the engine would not start to move the car, and it was a very unsafe situation given poor visibility at dusk. At 91,000 miles, it seems very strange to have experienced engine failure that ultimately resulted in a $6,785 repair bill at Maguire Jeep/Chrysler dealer in Ithaca, NY (VVA assembly needed to be replaced, broken valve spring in cylinder 4, roller spun and wedged in camshaft causing lobe damage, VVAA collapsed causing loose rocker and damaging head, valve and camshaft. Cylinder head needed to be rebuilt). This vehicle has had other serious problems in the past prior to this incident including a malfunctioning parking brake in 2020 that resulted in my 6 year old son and I stranded, unable to drive while we baked in the 90+ degree heat, a very costly broken 4wd module replacement 2021, and multiple breakdowns due to starter issues/needing starter to be rebuilt (2022 2x).

May 14, 2023

On March 7th 2023, I was driving my Jeep Cherokee on NY 96A in 55 mpa traffic, saw the check engine light turn on briefly, the engine seized at this speed, started chugging, and nearly had a traffic accident given the abrupt engine failure. In addition, while I was able to get to the side of the road, the car was stuck protruding off from the shoulder into the lane, the engine would not start to move the car, and it was a very unsafe situation given poor visibility at dusk. At 91,000 miles, it seems very strange to have experienced engine failure that ultimately resulted in a $6,785 repair bill at Maguire Jeep/Chrysler dealer in Ithaca, NY (VVA assembly needed to be replaced, broken valve spring in cylinder 4, roller spun and wedged in camshaft causing lobe damage, VVAA collapsed causing loose rocker and damaging head, valve and camshaft. Cylinder head needed to be rebuilt). This vehicle has had other serious problems in the past prior to this incident including a malfunctioning parking brake in 2020 that resulted in my 6 year old son and I stranded, unable to drive while we baked in the 90+ degree heat, a very costly broken 4wd module replacement 2021, and multiple breakdowns due to starter issues/needing starter to be rebuilt (2022 2x).

Apr 24, 2023

My car is a 2014 jeep cherokee TRAILHAWK the I bought a few mint ago at a keep dealer and after I bought the car 1000 miles later the car broke down due to a problem with the transmission, I took it back to the dealer and they didn’t wanted to fix it at first … after arguing with them for a couple of hours they resided to fix it and only made me pay for the part … after they supposedly fix it the car started giving me more problems and the dealer and the dealer didn’t wanted to fix it anymore

Apr 24, 2023

My car is a 2014 jeep cherokee TRAILHAWK the I bought a few mint ago at a keep dealer and after I bought the car 1000 miles later the car broke down due to a problem with the transmission, I took it back to the dealer and they didn’t wanted to fix it at first … after arguing with them for a couple of hours they resided to fix it and only made me pay for the part … after they supposedly fix it the car started giving me more problems and the dealer and the dealer didn’t wanted to fix it anymore

Mar 28, 2023 94,000 mi

The contact owns 2014 Jeep Cherokee. The contact stated while driving approximately 25 MPH the electronic parking brake suddenly activated causing the vehicle to abruptly stop in the middle of the roadway. The vehicle was taken to the local mechanic who informed the contact of water intrusion into the electronic braking system which caused the electronic braking system to malfunction. The vehicle was not repaired. Additionally, while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled. The vehicle restarted and operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.

Mar 28, 2023 94,000 mi

The contact owns 2014 Jeep Cherokee. The contact stated while driving approximately 25 MPH the electronic parking brake suddenly activated causing the vehicle to abruptly stop in the middle of the roadway. The vehicle was taken to the local mechanic who informed the contact of water intrusion into the electronic braking system which caused the electronic braking system to malfunction. The vehicle was not repaired. Additionally, while driving approximately 45 MPH, the vehicle suddenly lost motive power and stalled. The vehicle restarted and operated normally. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 94,000.

Feb 14, 2023

For the last 12-months I have been dealing with the vehicle stalling after filling it up. It first started a year ago and was sporadic but for the last 6-months it has been happening every time I fill up. This is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. The last time this happened was on Saturday, 2/11/23 and I spent the day fighting a stalling vehicle. Since 2020 the check engine light sporadically comes on. Supposedly there is a small evap leak. After looking into this earlier today I discovered this is a well known issue with all Jeep vehicles. Seeing how this seems to be a manufacturer issue the consumer should not have to keep paying out to fix what was not done right to begin with. Please look into both of these concerns.

Feb 14, 2023

For the last 12-months I have been dealing with the vehicle stalling after filling it up. It first started a year ago and was sporadic but for the last 6-months it has been happening every time I fill up. This is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. The last time this happened was on Saturday, 2/11/23 and I spent the day fighting a stalling vehicle. Since 2020 the check engine light sporadically comes on. Supposedly there is a small evap leak. After looking into this earlier today I discovered this is a well known issue with all Jeep vehicles. Seeing how this seems to be a manufacturer issue the consumer should not have to keep paying out to fix what was not done right to begin with. Please look into both of these concerns.

Feb 6, 2023 700 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would lose motive power and stall without warning. The vehicle was taken to the dealer where the contact was initially informed that the vehicle needed a new battery; however, despite a battery replacement, the failure persisted. The contact returned to the dealer and was given an estimate for a diagnostic test. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure mileage was approximately 700.

Feb 6, 2023 700 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would lose motive power and stall without warning. The vehicle was taken to the dealer where the contact was initially informed that the vehicle needed a new battery; however, despite a battery replacement, the failure persisted. The contact returned to the dealer and was given an estimate for a diagnostic test. The manufacturer was made aware of the failure. The vehicle had not been repaired. The failure mileage was approximately 700.

Feb 3, 2023

Similar to NTSB 11504810, when I fill up with gas, my jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving. Also there are times it is rough changing gears (jerky).

Feb 3, 2023

Similar to NTSB 11504810, when I fill up with gas, my jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving. Also there are times it is rough changing gears (jerky).

Feb 1, 2023

It started when I was trying to leave a Walmart parking lot back in October of 2022. I put my Jeep in reverse and it wouldn't backup. There was no car in front of me so I tried to drive forward and I couldn't. After several attempts I finally called AAA and had my car towed to my house till I could find a local mechanic to look at it. I then had it towed again to CS Auto Services in Leominster, MA and he ultimately had to disconnect the emergency brake because he determined the parking brake module was corroded and the only way for me to be able to drive it was to disconnect the emergency brake until one could be ordered and installed by a Jeep dealer. I thought he was ordering the module but I was supposed to so a few months later on Dec 27th I was driving home from Boston and the ABS lights and the pic with the car swerving came on and flashed all the way home. I was terrified driving home but after called a few people we determined since the ABS was used in bad weather I was probably safe, so I drove it home and had it towed to another mechanic the next day. The found 3 pages of codes that ultimately were a result of the corroded module and he said there was nothing they could do so I called the Jeep dealer down the road and got it in. They looked at it and ordered the module and connector. It has taken the better part of a month for the parts to come in but I have an appt Fri., 2/3/23 and was given an est. of $1700.00. I have already spent $500.00 trying to determine the cause of all these problems and I have driving around the last 4 months without an emergency brake. Both mechanics said they have seen this in Jeeps all the time and don't know why Jeep hasn't done a recall on this since it literally locks your gears up so you can't drive. I guess I was a lucky one because I wasn't driving at the time that it happened but it still happened. The contact has paid out-of-pocket for replacements as well as multiple diagnostic tests despite the dealer not being able to repair the issue.

Feb 1, 2023

My vehicle drives about 30 miles before an alert will appear saying to service transmission. Along with the check engine light coming on. Vehicle will not accelerate and on hills will begin to roll backwards. When this happens the vehicle must be parked for at least 15 minutes and then on startup all codes will reset and return back to its normal operating. Took to dealership several times with error code P1DA9 and there was nothing that could be fixed.

Feb 1, 2023

It started when I was trying to leave a Walmart parking lot back in October of 2022. I put my Jeep in reverse and it wouldn't backup. There was no car in front of me so I tried to drive forward and I couldn't. After several attempts I finally called AAA and had my car towed to my house till I could find a local mechanic to look at it. I then had it towed again to CS Auto Services in Leominster, MA and he ultimately had to disconnect the emergency brake because he determined the parking brake module was corroded and the only way for me to be able to drive it was to disconnect the emergency brake until one could be ordered and installed by a Jeep dealer. I thought he was ordering the module but I was supposed to so a few months later on Dec 27th I was driving home from Boston and the ABS lights and the pic with the car swerving came on and flashed all the way home. I was terrified driving home but after called a few people we determined since the ABS was used in bad weather I was probably safe, so I drove it home and had it towed to another mechanic the next day. The found 3 pages of codes that ultimately were a result of the corroded module and he said there was nothing they could do so I called the Jeep dealer down the road and got it in. They looked at it and ordered the module and connector. It has taken the better part of a month for the parts to come in but I have an appt Fri., 2/3/23 and was given an est. of $1700.00. I have already spent $500.00 trying to determine the cause of all these problems and I have driving around the last 4 months without an emergency brake. Both mechanics said they have seen this in Jeeps all the time and don't know why Jeep hasn't done a recall on this since it literally locks your gears up so you can't drive. I guess I was a lucky one because I wasn't driving at the time that it happened but it still happened. The contact has paid out-of-pocket for replacements as well as multiple diagnostic tests despite the dealer not being able to repair the issue.

Feb 1, 2023

My vehicle drives about 30 miles before an alert will appear saying to service transmission. Along with the check engine light coming on. Vehicle will not accelerate and on hills will begin to roll backwards. When this happens the vehicle must be parked for at least 15 minutes and then on startup all codes will reset and return back to its normal operating. Took to dealership several times with error code P1DA9 and there was nothing that could be fixed.

Jan 31, 2023

My Jeeps Transmission is going into Neutral while I'm driving in the freeway I'm unable to accelerate and at times have lost power in the freeway and it restarts when I put into park or turn it off. when I place on park or turn off, the system restarts. I had a recall supposedly fixed for this issue back in 2016 but the problem restarted again several years ago. I took the jeep to Norco Jeep in California in December 2022 and they stated they would "email Chrysler" and I have sent 3 follow up messages and no replies or responses. The mechanics at the dealership stated there was loss of control because the tires have different measurements. I mentioned to them I replaced all 4 tires 2 years ago and problem has still been ongoing. When the car is about to lose power, the transmission light goes on and starts losing velocity while in the freeway or in the streets ( mostly freeway) from 65 mph to 40, and then 20mph and at times it stops if I'm going uphill and starts rolling back. I am very worried for my safety and the safety of my 3 children and I am sending this email in the event of an accident to proof that I have made attempts to receive assistance. I'm in need of urgent assistance. Thank you

Jan 31, 2023

Recently, after evertime I fill up with gas, my jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving!

Jan 31, 2023

My Jeeps Transmission is going into Neutral while I'm driving in the freeway I'm unable to accelerate and at times have lost power in the freeway and it restarts when I put into park or turn it off. when I place on park or turn off, the system restarts. I had a recall supposedly fixed for this issue back in 2016 but the problem restarted again several years ago. I took the jeep to Norco Jeep in California in December 2022 and they stated they would "email Chrysler" and I have sent 3 follow up messages and no replies or responses. The mechanics at the dealership stated there was loss of control because the tires have different measurements. I mentioned to them I replaced all 4 tires 2 years ago and problem has still been ongoing. When the car is about to lose power, the transmission light goes on and starts losing velocity while in the freeway or in the streets ( mostly freeway) from 65 mph to 40, and then 20mph and at times it stops if I'm going uphill and starts rolling back. I am very worried for my safety and the safety of my 3 children and I am sending this email in the event of an accident to proof that I have made attempts to receive assistance. I'm in need of urgent assistance. Thank you

Jan 31, 2023

Recently, after evertime I fill up with gas, my jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving!

Jan 25, 2023

the Vehicle has a lot of issues primarily involving the Transmission. The transmission does not shift correctly. The automatic shifting is very erratic. Shift very low sometimes at 2000RPM, and then other times a very high at over 5500RPM. During acceleration, it makes a grinding noise and a very rough shift which can pretty much push you forward from your seat. I took the Vehicle to be serviced several times while still under warranty to the Manhattan Jeep Service Center and every single time they said the computer needed to be updated, and after a few miles, it would go back to doing the same thing, rough shifting.

Jan 25, 2023

the Vehicle has a lot of issues primarily involving the Transmission. The transmission does not shift correctly. The automatic shifting is very erratic. Shift very low sometimes at 2000RPM, and then other times a very high at over 5500RPM. During acceleration, it makes a grinding noise and a very rough shift which can pretty much push you forward from your seat. I took the Vehicle to be serviced several times while still under warranty to the Manhattan Jeep Service Center and every single time they said the computer needed to be updated, and after a few miles, it would go back to doing the same thing, rough shifting.

Nov 30, 2022

It appears there is a problem with the engine oil cooler part that jeep need to fix so customers do not need to worry about oil leaks due to poor manufacturing of plastic parts Oil cooler fix is not cheap and why they put plastic parts near an engine that gets hot.

Nov 30, 2022

It appears there is a problem with the engine oil cooler part that jeep need to fix so customers do not need to worry about oil leaks due to poor manufacturing of plastic parts Oil cooler fix is not cheap and why they put plastic parts near an engine that gets hot.

Nov 12, 2022

Electronic park brake engaged without prompting. Dash indicator lights for Park Brake & Transmission Service along with 'D' for Drive on dash flashing. Could not move car due to park brake engaged. Took several restarts to disengage it. Happened twice with no dash warnings between incidents. Park brake engaging while driving is dangerous and I don't feel safe in this vehicle as I have had a prior issue with losing acceleration on the freeway leading to a scary event.

Nov 12, 2022

Electronic park brake engaged without prompting. Dash indicator lights for Park Brake & Transmission Service along with 'D' for Drive on dash flashing. Could not move car due to park brake engaged. Took several restarts to disengage it. Happened twice with no dash warnings between incidents. Park brake engaging while driving is dangerous and I don't feel safe in this vehicle as I have had a prior issue with losing acceleration on the freeway leading to a scary event.

Nov 5, 2022

When driving the vehicle it shakes tremendously and a message comes on that say shift gear to park when we are in drive we shift to park and the vehicle shuts down we could be driving at a speed at 45 and this just happens. This issue happen three times before the vehicle was able to completely start up to get us home. We took the vehicle to the dealership when under warranty they refuse to check it because no indicator light was on.

Nov 5, 2022

When driving the vehicle it shakes tremendously and a message comes on that say shift gear to park when we are in drive we shift to park and the vehicle shuts down we could be driving at a speed at 45 and this just happens. This issue happen three times before the vehicle was able to completely start up to get us home. We took the vehicle to the dealership when under warranty they refuse to check it because no indicator light was on.

Oct 3, 2022

Car will no longer shift in 4low

Oct 3, 2022

Car will no longer shift in 4low

Aug 30, 2022 19,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.

Aug 30, 2022 19,000 mi

The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.

Jul 1, 2022 95,171 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed there was an abnormal sound coming from the exhaust system. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a faulty cracked pipe in the engine to the exhaust. The contact stated that the motor mount and transmission bracket also needed to be replaced along with the pipe. The vehicle was not repaired. The contact stated that the transmission bracket was replaced a year ago. The manufacturer was not notified of the failure. The failure mileage was 95,171.

Jul 1, 2022 95,171 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed there was an abnormal sound coming from the exhaust system. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a faulty cracked pipe in the engine to the exhaust. The contact stated that the motor mount and transmission bracket also needed to be replaced along with the pipe. The vehicle was not repaired. The contact stated that the transmission bracket was replaced a year ago. The manufacturer was not notified of the failure. The failure mileage was 95,171.

Jun 6, 2022 Fire

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. This is about the deventh time this has happened in less then a year

Jun 6, 2022

After filling up the gas tank the engine stalls at stop light. I must quickly place car in park and restart the engine. This happens multiple times as I drive home. Then as I start driving again the engine seems to be hesitant and feels like it is "bucking" me. After the first time this happened it seemed to go away after fuel level in tank went down. When I filled the tank again the problem reappeared. This has happened twice to me. This is really a life threatening hazard.

Jun 6, 2022

It is well known on Jeep Cherokees from 2014 forward use plastic oil filter housings instead of metal. Plastic part in this heated area causes failure and leakage of oil into exhaust manifold. This problem is so prevalent that all Jeep dealers and other repair shops know that Chrysler Jeep Dodge can’t even keep up the demand for the part replacement, AND still they do not make it out of metal. This problem is well known and costs $ 1000 - 1300 to repair. Why is NHTSA not forcing Jeep to recall all the Jeeps with problems and replace the oil filter housing with a metal product !! This is abuse to loyal Jeep owners, with a known problem which all participants are aware of, but no one is holding Jeep accountable !

Jun 6, 2022 Fire

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. This is about the deventh time this has happened in less then a year

Jun 6, 2022

After filling up the gas tank the engine stalls at stop light. I must quickly place car in park and restart the engine. This happens multiple times as I drive home. Then as I start driving again the engine seems to be hesitant and feels like it is "bucking" me. After the first time this happened it seemed to go away after fuel level in tank went down. When I filled the tank again the problem reappeared. This has happened twice to me. This is really a life threatening hazard.

Jun 6, 2022

It is well known on Jeep Cherokees from 2014 forward use plastic oil filter housings instead of metal. Plastic part in this heated area causes failure and leakage of oil into exhaust manifold. This problem is so prevalent that all Jeep dealers and other repair shops know that Chrysler Jeep Dodge can’t even keep up the demand for the part replacement, AND still they do not make it out of metal. This problem is well known and costs $ 1000 - 1300 to repair. Why is NHTSA not forcing Jeep to recall all the Jeeps with problems and replace the oil filter housing with a metal product !! This is abuse to loyal Jeep owners, with a known problem which all participants are aware of, but no one is holding Jeep accountable !

Jun 4, 2022 Crash

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I’ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it’s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks

Jun 4, 2022 Crash

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I’ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it’s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks

May 31, 2022

ACCELERATION AND EMERGENCY BRAKE WHEN I PUT ON THE BRAKES THE CAR ACCELERATES AND TRYING TO GET ON EXPRESSWAY ITS A LONG TIME BEFORE THE CAR CAN GO FULL POTENTIAL. THE EMERGENCY BRAKE COMES ON UNEXPECTED. I DONT FELL SAFE WHEN EMERGENCY BRAKE COMES ON AT ANY GIVIN TIME. IF I BRAKE AFTER I LET GO OF BRAKE CAR ACCELERATES AND GOING ON A CURVE IS THE SAME AND ITS VERY SCARY. I TOOK TO DEALER FOR RECALL AND THEY UPDATED NODULE FOR GEARS I WENT BACK AND THEY DID UPDATE ON TRANSMISSION NODULE. GOT THE CAR BACK 2 DAYS AGO THE FIRST DAY IT STARTED AGAIN ON ACCELERATION AFTER BRAKING. THE 3RD DAY ENGINE LIGHT CAME ON. HOW CAN THEY SELL A JEEP LIKE THIS MY LIFE IS VALUABLE AND I DONT FEEL SAFE. I DONT TRY MY CAR FAR SCARED IF I GET IN TO AN ACCIDENT AND I ONLY HAD THIS CAR FOR 6MONTHS BEEN GOING BACK AND FORTH LITERALLY EVERYDAY TO FIX THE ISSUE AND NOONE IS DOING ANYTHING. PLEASE DO SOMETHING. IT HAS BEEN INSPECTED 4 TIMES AND THEY CANT FIND WHAT THE PROBLEM IS. NO WARNING TILL 4 MONTHS AFTER PURCHASE THEN ENGINE LIGHT WAS COMING ON AND OFF.

May 31, 2022

ACCELERATION AND EMERGENCY BRAKE WHEN I PUT ON THE BRAKES THE CAR ACCELERATES AND TRYING TO GET ON EXPRESSWAY ITS A LONG TIME BEFORE THE CAR CAN GO FULL POTENTIAL. THE EMERGENCY BRAKE COMES ON UNEXPECTED. I DONT FELL SAFE WHEN EMERGENCY BRAKE COMES ON AT ANY GIVIN TIME. IF I BRAKE AFTER I LET GO OF BRAKE CAR ACCELERATES AND GOING ON A CURVE IS THE SAME AND ITS VERY SCARY. I TOOK TO DEALER FOR RECALL AND THEY UPDATED NODULE FOR GEARS I WENT BACK AND THEY DID UPDATE ON TRANSMISSION NODULE. GOT THE CAR BACK 2 DAYS AGO THE FIRST DAY IT STARTED AGAIN ON ACCELERATION AFTER BRAKING. THE 3RD DAY ENGINE LIGHT CAME ON. HOW CAN THEY SELL A JEEP LIKE THIS MY LIFE IS VALUABLE AND I DONT FEEL SAFE. I DONT TRY MY CAR FAR SCARED IF I GET IN TO AN ACCIDENT AND I ONLY HAD THIS CAR FOR 6MONTHS BEEN GOING BACK AND FORTH LITERALLY EVERYDAY TO FIX THE ISSUE AND NOONE IS DOING ANYTHING. PLEASE DO SOMETHING. IT HAS BEEN INSPECTED 4 TIMES AND THEY CANT FIND WHAT THE PROBLEM IS. NO WARNING TILL 4 MONTHS AFTER PURCHASE THEN ENGINE LIGHT WAS COMING ON AND OFF.

May 19, 2022

One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

May 19, 2022

One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

May 15, 2022

Car stalls out after fueling

May 15, 2022

Car stalls out after fueling

Apr 27, 2022

When the fuel tank is filled, to the first click off of the pump. The vehicle will stall, sputter, and is hard to accurate. The dealer has all ready replaced the fuel tank, evap line, and a puger valve, but still has the same problems. I have almost getting rear ended when it stalls a couple of times. Still has been going on for 2+ year. Vehicle drives fine after 30ish miles after filling it up.

Apr 27, 2022

When the fuel tank is filled, to the first click off of the pump. The vehicle will stall, sputter, and is hard to accurate. The dealer has all ready replaced the fuel tank, evap line, and a puger valve, but still has the same problems. I have almost getting rear ended when it stalls a couple of times. Still has been going on for 2+ year. Vehicle drives fine after 30ish miles after filling it up.

Apr 3, 2022

Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

Apr 3, 2022

Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

Mar 16, 2022

OME Oil Filter Housing is made of plastic and it cracked, causing the Jeep to leak oil. This is a common issue with the 3.2L and 3.6L jeep motors. So common that the original part has been discontinued and replaced with one made of metal. That fact that Jeep has discontinued the original part and replaced it with a better one should be grounds for a recall and be covered my Jeep. Instead I have to pay $200 for the part and because of the labor required to replace the part, my total bill is almost $1000.

Mar 16, 2022

OME Oil Filter Housing is made of plastic and it cracked, causing the Jeep to leak oil. This is a common issue with the 3.2L and 3.6L jeep motors. So common that the original part has been discontinued and replaced with one made of metal. That fact that Jeep has discontinued the original part and replaced it with a better one should be grounds for a recall and be covered my Jeep. Instead I have to pay $200 for the part and because of the labor required to replace the part, my total bill is almost $1000.

Mar 12, 2022

Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

Mar 12, 2022

Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

Feb 28, 2022

As I pulled up to a stop light the transmission light blinked and the car started to stall. Sputtered for a second then went away. About 3 min after as I was pulling in front of vehicles when I turned the car stalled and died in traffic. Car wouldn’t restart for almost 30 sec but in traffics felt like a lifetime. Finally started and was able to pull off road but as I sat there car just would seem like the transmission was catching and stall out.

Feb 28, 2022

As I pulled up to a stop light the transmission light blinked and the car started to stall. Sputtered for a second then went away. About 3 min after as I was pulling in front of vehicles when I turned the car stalled and died in traffic. Car wouldn’t restart for almost 30 sec but in traffics felt like a lifetime. Finally started and was able to pull off road but as I sat there car just would seem like the transmission was catching and stall out.

Feb 14, 2022

Oil filter housing is leaking oil onto the engine and dripping on the ground leaving puddles. This is a problem with the 3.2 engine and the 3.6 engine. There are thousands of these engines on the road doing the same thing . Oil Filter Housing Defective.

Feb 14, 2022

Oil filter housing is leaking oil onto the engine and dripping on the ground leaving puddles. This is a problem with the 3.2 engine and the 3.6 engine. There are thousands of these engines on the road doing the same thing . Oil Filter Housing Defective.

Feb 2, 2022

The oil filter adapter has cracked due to it being a plastic housing. Cold weather speeds up the process. The oil filter adapter also has a small torque tolerance for the cap that will also break the housing. This is available for inspection upon request. The safety concern is that the oil leaks out on top of the motor then down the sides and onto the exhaust below causing emission tests to fail. My dealer mentioned this is common but nothing official. The component has not been inspected by police or insurance. The dash indicators don’t come on till enough oil leaks out to display low oil level.

Feb 2, 2022

PTU failed at 20,000 miles (vehicle is driven only a few thousand miles per year). Had PTU replaced by dealer (at full dealer charges), but the problem persists and dealer now wants to replace the differential. This appears to be the exact problem meant to be covered by the 2018 (not certain of date ?) warranty extension to 8yrs/150,000, which assessment was confirmed by an independent repair shop. However the vehicle was manufactured a few months prior to the 2014 starting date of such extension and Jeep/Chrysler refuses to cover it. Because the vehicle is outside the covered period, I never received the warranty extension notice and have only just learned about the extension.

Feb 2, 2022

The oil filter adapter has cracked due to it being a plastic housing. Cold weather speeds up the process. The oil filter adapter also has a small torque tolerance for the cap that will also break the housing. This is available for inspection upon request. The safety concern is that the oil leaks out on top of the motor then down the sides and onto the exhaust below causing emission tests to fail. My dealer mentioned this is common but nothing official. The component has not been inspected by police or insurance. The dash indicators don’t come on till enough oil leaks out to display low oil level.

Feb 2, 2022

PTU failed at 20,000 miles (vehicle is driven only a few thousand miles per year). Had PTU replaced by dealer (at full dealer charges), but the problem persists and dealer now wants to replace the differential. This appears to be the exact problem meant to be covered by the 2018 (not certain of date ?) warranty extension to 8yrs/150,000, which assessment was confirmed by an independent repair shop. However the vehicle was manufactured a few months prior to the 2014 starting date of such extension and Jeep/Chrysler refuses to cover it. Because the vehicle is outside the covered period, I never received the warranty extension notice and have only just learned about the extension.

Jan 10, 2022

I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600.00 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

Jan 10, 2022

I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600.00 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

Dec 8, 2021

This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts “puttering” and stalls. A message states something like “put car in park and restart”. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls…multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue…in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing “Star Case” with Jeep corporate. Case number S1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump “O” ring, and the Evaporative Charcoal canister totaling about $1400. If you google “jeep S1814000002” you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

Dec 8, 2021

This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts “puttering” and stalls. A message states something like “put car in park and restart”. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls…multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue…in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing “Star Case” with Jeep corporate. Case number S1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump “O” ring, and the Evaporative Charcoal canister totaling about $1400. If you google “jeep S1814000002” you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

Nov 3, 2021

The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it’s getting fast or to a stop

Nov 3, 2021 104,135 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

Nov 3, 2021

The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it’s getting fast or to a stop

Nov 3, 2021 104,135 mi

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

Oct 25, 2021

My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep’s had this same issue.

Oct 25, 2021

My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep’s had this same issue.

Sep 27, 2021

On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

Sep 27, 2021

In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in Park. Once in park, the car will struggle to turn back on. This has happened on freeways, stoplights, turns. I have had it serviced twice now with no resolution. This becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. There is no light that turns on until the moment the car begins to shut down. The Transmission light will stay on for the remainder of that drive. Once the car has been off for a small amount of time, the light will not appear again until it has another episode.

Sep 27, 2021

On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

Sep 27, 2021

In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in Park. Once in park, the car will struggle to turn back on. This has happened on freeways, stoplights, turns. I have had it serviced twice now with no resolution. This becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. There is no light that turns on until the moment the car begins to shut down. The Transmission light will stay on for the remainder of that drive. Once the car has been off for a small amount of time, the light will not appear again until it has another episode.

Sep 13, 2021

Error codes U1120, U1110, and U0121 all appeared at the same time. Car became undriveable while driving on the highway. Had to pull over with lost power and stop on the side of the highway. Tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. The car could not drive without reaching 7000+ RPMS at 5 mph. Ended up deserting the vehicle and had it towed to the nearest Jeep dealer. This is the 4th time the vehicle has broken down on the highway.

Sep 13, 2021

Error codes U1120, U1110, and U0121 all appeared at the same time. Car became undriveable while driving on the highway. Had to pull over with lost power and stop on the side of the highway. Tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. The car could not drive without reaching 7000+ RPMS at 5 mph. Ended up deserting the vehicle and had it towed to the nearest Jeep dealer. This is the 4th time the vehicle has broken down on the highway.

Aug 25, 2021

Vehicle's transmission has shifting issues. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. Does it every time is it is driven.

Aug 25, 2021

Vehicle's transmission has shifting issues. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. Does it every time is it is driven.

Aug 21, 2021

My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they “found” it was a “loose battery connection”. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

Aug 21, 2021

My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they “found” it was a “loose battery connection”. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

Jul 28, 2021

Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won’t move and the main screen then says “Shift to P then desired gear” while the red light is flashing next to the D on the actual gear shift, although vehicle doesn’t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

Jul 28, 2021

Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won’t move and the main screen then says “Shift to P then desired gear” while the red light is flashing next to the D on the actual gear shift, although vehicle doesn’t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

Jul 27, 2021

Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

Jul 27, 2021

Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

Jul 22, 2021

Transmission error P1DCD caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs don’t fix issue.

Jul 22, 2021

Transmission error P1DCD caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs don’t fix issue.

Jul 21, 2021

Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years??? ALSO - Front wheel issues constantly! Replacements!

Jul 21, 2021

Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years??? ALSO - Front wheel issues constantly! Replacements!

Jul 8, 2021

Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.

Jul 8, 2021

Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.

Jun 24, 2021

Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

Jun 24, 2021

Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

Jun 12, 2021

Every time I fill my vehicle up it stalls 3 or 4 times In the middle of traffic

Jun 12, 2021

Every time I fill my vehicle up it stalls 3 or 4 times In the middle of traffic

Apr 12, 2021 146,500 mi

THE FIRST COMPLAINT IS WHEN THE CAR WAS OVERHEATING AND IT NEEDED A NEW TRANSMISSION WHICH WAS COVERED UNDER THE POWER TRAIN WARRANTY. THE SECOND WAS WHEN THE CAR WOULD HAVE DIFFICULTY ACCELERATING, AND THE MAIN INCIDENT WAS WHEN I WAS ON THE FREEWAY (WESTBOUND 80 IN HERCULES, CA) AND THE CAR WOULD NOT ACCELERATE BEYOND 60 MPH SO I NEEDED TO EXIT AND WHEN I WAS ABLE TO SAFELY PARK THE CAR, IT DIED ON ME AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP, COSTING ME OVER $2500 IN REPAIR REGARDLESS OF THE FIX A COUPLE YEARS AGO. THIS MOST RECENT INCIDENT OCCURRED WHEN AT A STOP LIGHT (ANTIOCH, CA)THE CAR STARTED SHAKING ABOUT TO THE DIE AND THE SCREEN READ 'MUST PLACE CAR IN PARK.' AFTER PLACING THE CAR IN PARK THE CAR STARTED UP AGAIN, BUT AT EVERY STOP THE CAR WOULD SHAKE. MOST RECENTLY (CONCORD, CA) AN ALERT CAME ON THE SCREEN 'SERVICE SHIFTER.' AFTER DOING MY RESEARCH I WAS INFORMED THAT MY CAR MAY HAVE BEEN A PART OF A RECALL AFFECTING THE ENGAGEMENT OF THE GEARS. BRINGING IT TO THE DEALERSHIP I WAS TOLD IT WAS NOT PART OF THE RECALL, BUT AM STILL CONCERNED ABOUT THE VEHICLE SHIFTING GEARS, OR LACK THEREOF. I HAVE DOCUMENTATION OF THE REPAIRS AND COMPLAINTS, BUT DO NOT HAVE ACCESS TO THEM RIGHT NOW. IF NEEDED I CAN PROVIDE THEM.*DT

Apr 12, 2021 146,500 mi

THE FIRST COMPLAINT IS WHEN THE CAR WAS OVERHEATING AND IT NEEDED A NEW TRANSMISSION WHICH WAS COVERED UNDER THE POWER TRAIN WARRANTY. THE SECOND WAS WHEN THE CAR WOULD HAVE DIFFICULTY ACCELERATING, AND THE MAIN INCIDENT WAS WHEN I WAS ON THE FREEWAY (WESTBOUND 80 IN HERCULES, CA) AND THE CAR WOULD NOT ACCELERATE BEYOND 60 MPH SO I NEEDED TO EXIT AND WHEN I WAS ABLE TO SAFELY PARK THE CAR, IT DIED ON ME AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP, COSTING ME OVER $2500 IN REPAIR REGARDLESS OF THE FIX A COUPLE YEARS AGO. THIS MOST RECENT INCIDENT OCCURRED WHEN AT A STOP LIGHT (ANTIOCH, CA)THE CAR STARTED SHAKING ABOUT TO THE DIE AND THE SCREEN READ 'MUST PLACE CAR IN PARK.' AFTER PLACING THE CAR IN PARK THE CAR STARTED UP AGAIN, BUT AT EVERY STOP THE CAR WOULD SHAKE. MOST RECENTLY (CONCORD, CA) AN ALERT CAME ON THE SCREEN 'SERVICE SHIFTER.' AFTER DOING MY RESEARCH I WAS INFORMED THAT MY CAR MAY HAVE BEEN A PART OF A RECALL AFFECTING THE ENGAGEMENT OF THE GEARS. BRINGING IT TO THE DEALERSHIP I WAS TOLD IT WAS NOT PART OF THE RECALL, BUT AM STILL CONCERNED ABOUT THE VEHICLE SHIFTING GEARS, OR LACK THEREOF. I HAVE DOCUMENTATION OF THE REPAIRS AND COMPLAINTS, BUT DO NOT HAVE ACCESS TO THEM RIGHT NOW. IF NEEDED I CAN PROVIDE THEM.*DT

Apr 9, 2021

I FIND IT VERY HARD TO BELIEVE WHEN I ENTER MY VIN ON YOUR SITE IT SHOWS NO RECALLS FOR THIS VEHICLE BUT WHEN I ENTER MY VIN ON MOPAR.COM IT SHOWS ABOUT 4 RECALLS AND THREE CAMPAIGNS. MY VEHICLE STALLS WHILE DRIVING AND IT'S UNSAFE FOR MY KIDS. I GOT THE ISSUE 'REPAIRED' AND THE CAR STALLS EVEN MORE, THERE IS A HUGE THUMP IN THE ENGINE WHEN I SWITCH GEARS FROM PARK TO REVERS OR PARK TO DRIVE. YESTERDAY WHEN I WENT TO TURN MY CAR ON THE START BUTTON GOT STUCK AND THE CAR DID NOT TURN ON, MY HUSBAND REPLACED THE BATTERY AND GOT THE CAR ON BUT NOW THE CAR WON'T TURN OFF.

Apr 9, 2021

I FIND IT VERY HARD TO BELIEVE WHEN I ENTER MY VIN ON YOUR SITE IT SHOWS NO RECALLS FOR THIS VEHICLE BUT WHEN I ENTER MY VIN ON MOPAR.COM IT SHOWS ABOUT 4 RECALLS AND THREE CAMPAIGNS. MY VEHICLE STALLS WHILE DRIVING AND IT'S UNSAFE FOR MY KIDS. I GOT THE ISSUE 'REPAIRED' AND THE CAR STALLS EVEN MORE, THERE IS A HUGE THUMP IN THE ENGINE WHEN I SWITCH GEARS FROM PARK TO REVERS OR PARK TO DRIVE. YESTERDAY WHEN I WENT TO TURN MY CAR ON THE START BUTTON GOT STUCK AND THE CAR DID NOT TURN ON, MY HUSBAND REPLACED THE BATTERY AND GOT THE CAR ON BUT NOW THE CAR WON'T TURN OFF.

Mar 17, 2021 67,894 mi

I WAS DRIVING AND STOPPED AT TRAFFIC LIGHT AND NOTIFICATION POPPED UP SAYING "SHIFT GEAR TO PARK (P) AND TO DESIRED GEAR". AFTER PERFORMING THAT AND WHEN I WENT BACK TO D ALL POWER WENT AWAY AND CAR STARTED ROLLING BACKWARDS (THERE WAS A LITTLE SLOPE). SO I WENT TO PARK AGAIN AND TRIED IT ONCE MORE, POWER CAME FOR 3 SECONDS AND WENT OUT AGAIN.

Mar 17, 2021

THE UPPER COOLANT HOSE BROKE AT THE PLASTIC CONNECTION. DEALERSHIP SAID THEY DON'T REPLACE IT NEEDED A WHOLE DIFFERENT PART DUE TO IT BREAKING ON ALOT OF VEHICLES.

Mar 17, 2021 67,894 mi

I WAS DRIVING AND STOPPED AT TRAFFIC LIGHT AND NOTIFICATION POPPED UP SAYING "SHIFT GEAR TO PARK (P) AND TO DESIRED GEAR". AFTER PERFORMING THAT AND WHEN I WENT BACK TO D ALL POWER WENT AWAY AND CAR STARTED ROLLING BACKWARDS (THERE WAS A LITTLE SLOPE). SO I WENT TO PARK AGAIN AND TRIED IT ONCE MORE, POWER CAME FOR 3 SECONDS AND WENT OUT AGAIN.

Mar 17, 2021

THE UPPER COOLANT HOSE BROKE AT THE PLASTIC CONNECTION. DEALERSHIP SAID THEY DON'T REPLACE IT NEEDED A WHOLE DIFFERENT PART DUE TO IT BREAKING ON ALOT OF VEHICLES.

Mar 16, 2021 62,000 mi

CAR WHILE RUNNING OR DRIVING JUST STALLS FOR NO REASON. ALL ELECTRICAL GOES OUT AS WELL. ALSO MIGHT JUST NOT START - ESSENTIALLY DEAD. OPEN FRONT DOOR AND CLOSE IT AND THE CAR STARTS AGAIN. IT HAPPENS INTERMITTENTLY OVER THE LAST 3 MONTHS. MECHANICS ARE ALL OVER THE PLACE ON THE CAUSE.

Mar 16, 2021 62,000 mi

CAR WHILE RUNNING OR DRIVING JUST STALLS FOR NO REASON. ALL ELECTRICAL GOES OUT AS WELL. ALSO MIGHT JUST NOT START - ESSENTIALLY DEAD. OPEN FRONT DOOR AND CLOSE IT AND THE CAR STARTS AGAIN. IT HAPPENS INTERMITTENTLY OVER THE LAST 3 MONTHS. MECHANICS ARE ALL OVER THE PLACE ON THE CAUSE.

Mar 15, 2021 38,000 mi

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW. THIS SHOULD BE A RECALLED PRODUCT AFTER SO MANY COMPLAINTS.

Mar 15, 2021 38,000 mi

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW. THIS SHOULD BE A RECALLED PRODUCT AFTER SO MANY COMPLAINTS.

Mar 9, 2021 90,000 mi

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW.

Mar 9, 2021 90,000 mi

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW.

Mar 7, 2021 50,000 mi

THE OIL FILTER ADAPTER AND OIL COOLER DEVELOPS A SIGNIFICANT OIL LEAK THAT CAUSES OIL PRESSURE AND DRIVING PERFORMANCE TO DROP PRECIPITOUSLY AND MAKES THE VEHICLE IMPOSSIBLE TO DRIVE. THE NEEDED PART IS SIGNIFICANTLY BACKORDERED. IN SPEAKING WITH DEALERSHIPS AND INDEPENDENT MECHANICS IT IS A COMMON REPAIR. AT SPEED ON HIGHWAYS, THIS ISSUE CAN SUDDENLY WITHOUT WARNING CAUSE ACCIDENTS AND PUT DRIVERS IN HARMS WAY.

Mar 7, 2021 50,000 mi

THE OIL FILTER ADAPTER AND OIL COOLER DEVELOPS A SIGNIFICANT OIL LEAK THAT CAUSES OIL PRESSURE AND DRIVING PERFORMANCE TO DROP PRECIPITOUSLY AND MAKES THE VEHICLE IMPOSSIBLE TO DRIVE. THE NEEDED PART IS SIGNIFICANTLY BACKORDERED. IN SPEAKING WITH DEALERSHIPS AND INDEPENDENT MECHANICS IT IS A COMMON REPAIR. AT SPEED ON HIGHWAYS, THIS ISSUE CAN SUDDENLY WITHOUT WARNING CAUSE ACCIDENTS AND PUT DRIVERS IN HARMS WAY.

Mar 2, 2021 125,000 mi

OIL FILTER HOUSING LEAKS DUE TO PLASTIC MATERIAL USED IN CREATION OF PART. MAJOR ISSUE SINCE OIL SPILLS OUT ONTO THE ROADS. TRIED TO REPAIR BUT PART IS BACK ORDERED INDEFINITELY BECAUSE IT'S A MAJOR ISSUE WITH OTHER MODELS TOO.

Mar 2, 2021 125,000 mi

OIL FILTER HOUSING LEAKS DUE TO PLASTIC MATERIAL USED IN CREATION OF PART. MAJOR ISSUE SINCE OIL SPILLS OUT ONTO THE ROADS. TRIED TO REPAIR BUT PART IS BACK ORDERED INDEFINITELY BECAUSE IT'S A MAJOR ISSUE WITH OTHER MODELS TOO.

Mar 1, 2021 75,345 mi

THE OIL FILTER ADAPTER MODULE THAT HAS A COOLING FEATURE THAT HAS A 75,000 PART SHORTAGE CURRENTLY IS FAULTY IN MY VEHICLE. AGAIN, NO ONE CAN GET THIS PART AND IT'S CURRENTLY AT 75,000.

Mar 1, 2021 75,345 mi

THE OIL FILTER ADAPTER MODULE THAT HAS A COOLING FEATURE THAT HAS A 75,000 PART SHORTAGE CURRENTLY IS FAULTY IN MY VEHICLE. AGAIN, NO ONE CAN GET THIS PART AND IT'S CURRENTLY AT 75,000.

Feb 25, 2021 93,000 mi

I HAVE AN OIL LEAK IN MY CARD. I HAD THE CAR INSPECTED AND IT WAS FOUND THERE WAS AN ISSUE WITH THE OIL FILTER HOUSING. THE PROBLEM IS THAT MANY MANY JEEPS HAVE THE EXACT SOME PROBLEM. I WAS TOLD THERE WAS A BACK ORDER OF OVER 40K AND I WOULD HAVE TO WANT UP TO 6 MONTHS UNTIL I HAD THE ISSUE RESOLVE. JEEP HAS NOT RECALLED THE PART. JEEP CANNOT TELL ME WHEN THE PART WILL BE MADE AVAILABLE. THEY HAVE NO EFFORTS TO HELP ME REMEDY THE SITUATION AT ALL, I.E., OFFER A LOANER CAR, TAKE TRADE IN, OR EVEN EXPLAIN HOW THEY ARE GOING EXPEDITE THE SITUATION. I'VE CONTACTED MY JEEP CERTIFIED DEALER WHICH ONLY TOLD TO CONTACT CORPORATE. I'M FILING THIS COMPLIANT BECAUSE IT APPEARS TO ME JEEP HAS A MAJOR MANUFACTURING ISSUE WITH THEIR JEEPS AND HAVE TAKEN NO STEPS TO CORRECT OR HELP THEIR CUSTOMERS IN ANY WAY.

Feb 25, 2021 93,000 mi

I HAVE AN OIL LEAK IN MY CARD. I HAD THE CAR INSPECTED AND IT WAS FOUND THERE WAS AN ISSUE WITH THE OIL FILTER HOUSING. THE PROBLEM IS THAT MANY MANY JEEPS HAVE THE EXACT SOME PROBLEM. I WAS TOLD THERE WAS A BACK ORDER OF OVER 40K AND I WOULD HAVE TO WANT UP TO 6 MONTHS UNTIL I HAD THE ISSUE RESOLVE. JEEP HAS NOT RECALLED THE PART. JEEP CANNOT TELL ME WHEN THE PART WILL BE MADE AVAILABLE. THEY HAVE NO EFFORTS TO HELP ME REMEDY THE SITUATION AT ALL, I.E., OFFER A LOANER CAR, TAKE TRADE IN, OR EVEN EXPLAIN HOW THEY ARE GOING EXPEDITE THE SITUATION. I'VE CONTACTED MY JEEP CERTIFIED DEALER WHICH ONLY TOLD TO CONTACT CORPORATE. I'M FILING THIS COMPLIANT BECAUSE IT APPEARS TO ME JEEP HAS A MAJOR MANUFACTURING ISSUE WITH THEIR JEEPS AND HAVE TAKEN NO STEPS TO CORRECT OR HELP THEIR CUSTOMERS IN ANY WAY.

Feb 22, 2021 120,000 mi

THE OIL COOLER IS CRACKED. ACCORDING TO THE DEALER IT COULD BE A MANUFACTURING DEFECT. THEY TOLD ME THERE ARE OVER 24,000 OIL COOLERS ON BACKORDER. LOOKING ONLINE ON JEEP CHEROKEE FORUMS MANY MANY PEOPLE HAVE HAD THIS PROBLEM. WE NOTICED THIS PROBLEM DUE TO THE FACT THE ENGINE TEMP KEPT FLUCTUATING AND THE COOLANT WAS LOW.

Feb 22, 2021 148,000 mi

VEHICLE SHUTS OFF WITH ALL LIGHTS FLASHING IF I DON'T CHANGE OIL BEFORE 2000 MILES. THIS HAPPENED TO ME THE FIRST YEAR I HAD THE CAR AND I WAS ALMOST KILLED ON THE PARKWAY. BURKE AUTO SAID IT WAS A SOFTWARE UPDATE. THEN IT HAPPENED FOUR DAYS LATER I WAS ABLE TO GET IT TO THE DEALERSHIP RIGHT DOWN THE ROAD THAT I LIVE BUT COULDN'T GO OVER 15 MPH AND IT SHUT OFF TWICE IN TWO MILES. THEN WHEN I GOT THE CAR THERE IT HAPPENED TO ONE OF THE TECHNICIANS AND SCARED THE CRAP OUT OF HIM AND HE SAID HE WOULDN'T DRIVE THIS CAR. BUT NO ONE DID NOTHING.. NOW TODAY I ALMOST WAS IN A ACCIDENT AT THE FOOD STORE BECAUSE THE TRANSMISSION WOULDN'T STOP AND THEN THE WHOLE CAR STOPPED. IT WAS BROUGHT TO BURKE AUTO GROUP ON STONE HARBOR BLVD. CAPE MAY COURTHOUSE NJ AS THEY TOLD ME TODAY THEY CAN'T GET TO IT AND IT'S GOING TO COST $$$$ THEN THEY LET ME WALK HOME IN THE RAIN. I HAVE HAD JEEPS BEFORE AND THEY ARE GREAT CARS BUT THIS ONE IS GOING TO KILL ME. PLEASE HELP WITH THIS MATTER SENSE I CAN'T GET NO HELP HERE. THE CAR IS AT BURKE MOTOR GROUP IN CAPE MAY COURTHOUSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 22, 2021 120,000 mi

THE OIL COOLER IS CRACKED. ACCORDING TO THE DEALER IT COULD BE A MANUFACTURING DEFECT. THEY TOLD ME THERE ARE OVER 24,000 OIL COOLERS ON BACKORDER. LOOKING ONLINE ON JEEP CHEROKEE FORUMS MANY MANY PEOPLE HAVE HAD THIS PROBLEM. WE NOTICED THIS PROBLEM DUE TO THE FACT THE ENGINE TEMP KEPT FLUCTUATING AND THE COOLANT WAS LOW.

Feb 22, 2021 148,000 mi

VEHICLE SHUTS OFF WITH ALL LIGHTS FLASHING IF I DON'T CHANGE OIL BEFORE 2000 MILES. THIS HAPPENED TO ME THE FIRST YEAR I HAD THE CAR AND I WAS ALMOST KILLED ON THE PARKWAY. BURKE AUTO SAID IT WAS A SOFTWARE UPDATE. THEN IT HAPPENED FOUR DAYS LATER I WAS ABLE TO GET IT TO THE DEALERSHIP RIGHT DOWN THE ROAD THAT I LIVE BUT COULDN'T GO OVER 15 MPH AND IT SHUT OFF TWICE IN TWO MILES. THEN WHEN I GOT THE CAR THERE IT HAPPENED TO ONE OF THE TECHNICIANS AND SCARED THE CRAP OUT OF HIM AND HE SAID HE WOULDN'T DRIVE THIS CAR. BUT NO ONE DID NOTHING.. NOW TODAY I ALMOST WAS IN A ACCIDENT AT THE FOOD STORE BECAUSE THE TRANSMISSION WOULDN'T STOP AND THEN THE WHOLE CAR STOPPED. IT WAS BROUGHT TO BURKE AUTO GROUP ON STONE HARBOR BLVD. CAPE MAY COURTHOUSE NJ AS THEY TOLD ME TODAY THEY CAN'T GET TO IT AND IT'S GOING TO COST $$$$ THEN THEY LET ME WALK HOME IN THE RAIN. I HAVE HAD JEEPS BEFORE AND THEY ARE GREAT CARS BUT THIS ONE IS GOING TO KILL ME. PLEASE HELP WITH THIS MATTER SENSE I CAN'T GET NO HELP HERE. THE CAR IS AT BURKE MOTOR GROUP IN CAPE MAY COURTHOUSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Feb 21, 2021 102,000 mi

EVER SINCE I PURCHASED THE 2014 CHEROKEE SPORT IT HAS ALWAYS SHIFTED REALLY HARD WITH HEAVY JERKING/STICKING WHILE SHIFTING IN 1, 2, 3 GEARS FROM A STATIONARY TO CRUISING POSITION. IN CITY STREETS AND HIGHWAYS. DEALERSHIP FLASHED SOFTWARE SEVERAL TIMES IN THE FIRST FEW YEARS WHICH ONLY PROVIDED A TEMPORARY SOLUTION AS THE ISSUE CONTINUES TO OCCUR TO THIS DAY' FEBRUARY 2021. I AM OUT WARRANTY NOW SO I HOPE DEALERSHIP DOESN'T CHARGE ME TO GET MY JEEP FLASHED AGAIN FOR THE SAME ISSUE. WE SHALL SEE.

Feb 21, 2021 102,000 mi

EVER SINCE I PURCHASED THE 2014 CHEROKEE SPORT IT HAS ALWAYS SHIFTED REALLY HARD WITH HEAVY JERKING/STICKING WHILE SHIFTING IN 1, 2, 3 GEARS FROM A STATIONARY TO CRUISING POSITION. IN CITY STREETS AND HIGHWAYS. DEALERSHIP FLASHED SOFTWARE SEVERAL TIMES IN THE FIRST FEW YEARS WHICH ONLY PROVIDED A TEMPORARY SOLUTION AS THE ISSUE CONTINUES TO OCCUR TO THIS DAY' FEBRUARY 2021. I AM OUT WARRANTY NOW SO I HOPE DEALERSHIP DOESN'T CHARGE ME TO GET MY JEEP FLASHED AGAIN FOR THE SAME ISSUE. WE SHALL SEE.

Feb 18, 2021 87,281 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF OIL DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING WAS LEAKING. THE CONTACT CALLED FOX CHRYSLER DODGE JEEP RAM (346 GRANT AVENUE RD, AUBURN, NY 13021, (315) 252-7273) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,281.

Feb 18, 2021 87,281 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF OIL DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING WAS LEAKING. THE CONTACT CALLED FOX CHRYSLER DODGE JEEP RAM (346 GRANT AVENUE RD, AUBURN, NY 13021, (315) 252-7273) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,281.

Feb 11, 2021 106,000 mi

WHEN DRIVING THE CHECK ENGINE LIGHT WILL COME ON. THE VEHICLE THEN STARTS DRIVING VERY ROUGH SHAKING THE WHOLE CAR AND IT HAS REDUCED POWER.

Feb 11, 2021 106,000 mi

WHEN DRIVING THE CHECK ENGINE LIGHT WILL COME ON. THE VEHICLE THEN STARTS DRIVING VERY ROUGH SHAKING THE WHOLE CAR AND IT HAS REDUCED POWER.

Feb 5, 2021 114,000 mi

CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART

Feb 5, 2021 114,000 mi

CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART

Jan 20, 2021 97,000 mi

AFTER SPENDING $1,400 DEC 2020 AT THE PUTNAM, CT, JEEP, DODGE, DEALERSHIP, ON THE NEW SHIFT, $300 BEING SOFTWARE UPDATE, AND HVAC ISSUE........NOW MY VEHICLE JUST SHUTS DOWN WHILE I AM DRIVING. THE SHUT DOWN HAPPENS FIVE MINUTES AWAY FROM HOME, RIGHT IN THE SAME SPOT, EVERY DAY. ONCE IT SHUTS DOWN, I AM STUCK THERE, WAIT A MINUTE AND RESTART THE VEHICLE. IT BEGINS TO START IN A STRAINED SORT OF WAY. I LIVE IN A RURAL AREA SO NOT TOO BAD AND NOW I DO NOT LEAVE MY NEIGHBORHOOD ON THE HUGE HILL SIDE SEEING THERE IS MORE TRAFFIC, THE CAR WILL BE STUCK ON THAT HILL WHICH IS A MAIN TRAFFIC STREET. THIS ENGINE TURNING OFF HAPPENS EVERY TIME I TAKE THE CAR OUT IN THE MORNING. SEEMS LESS IF I WARM IT UP FIRST AND DRIVE REALLY SLOW AS THIS HAS HAPPENED BEGINNING OF JANUARY 2021 AND I AM TRYING TO DEAL WITH IT. I AM A SENIOR CITIZEN (NOT WORKING) SO I GO ON ERRANDS OR APPTMTS IN THE MORNING. BEGAN JAN 4TH 2021 AND CONTINUES.

Jan 20, 2021 97,000 mi

AFTER SPENDING $1,400 DEC 2020 AT THE PUTNAM, CT, JEEP, DODGE, DEALERSHIP, ON THE NEW SHIFT, $300 BEING SOFTWARE UPDATE, AND HVAC ISSUE........NOW MY VEHICLE JUST SHUTS DOWN WHILE I AM DRIVING. THE SHUT DOWN HAPPENS FIVE MINUTES AWAY FROM HOME, RIGHT IN THE SAME SPOT, EVERY DAY. ONCE IT SHUTS DOWN, I AM STUCK THERE, WAIT A MINUTE AND RESTART THE VEHICLE. IT BEGINS TO START IN A STRAINED SORT OF WAY. I LIVE IN A RURAL AREA SO NOT TOO BAD AND NOW I DO NOT LEAVE MY NEIGHBORHOOD ON THE HUGE HILL SIDE SEEING THERE IS MORE TRAFFIC, THE CAR WILL BE STUCK ON THAT HILL WHICH IS A MAIN TRAFFIC STREET. THIS ENGINE TURNING OFF HAPPENS EVERY TIME I TAKE THE CAR OUT IN THE MORNING. SEEMS LESS IF I WARM IT UP FIRST AND DRIVE REALLY SLOW AS THIS HAS HAPPENED BEGINNING OF JANUARY 2021 AND I AM TRYING TO DEAL WITH IT. I AM A SENIOR CITIZEN (NOT WORKING) SO I GO ON ERRANDS OR APPTMTS IN THE MORNING. BEGAN JAN 4TH 2021 AND CONTINUES.

Jan 18, 2021 120,000 mi

ON TWO DIFFERENT OCCASIONS I HAVE BEEN IN THE PROCESS OF DRIVING THE CAR DOWN A CITY STREET WHEN IT HAS FOR NO KNOWN REASON SHUT OFF AND BECOME IMMEDIATELY INOPERABLE. THE FIRST INCIDENT OF THIS WAS IN JUNE 2020. I HAD THE CAR TOWED TO A MECHANIC WHERE THEY COULD FIND NOTHING WRONG. THEY CHANGED THE OIL AND REPLACED THE BATTERY BUT GOT NO INDICATION FROM THE DIAGNOSTIC REPORT THAT ANYTHING WAS WRONG. THEY SUGGESTED I TAKE THE VEHICLE TO A MECHANIC THAT SPECIALIZES IN ELECTRONIC ISSUES. THEY FOUND AN ISSUE IN THE STEERING COLUMN THAT THEY SAID MAY HAVE BEEN THE PROBLEM. I HAD IT REPAIRED AND THOUGHT IT WAS FIXED. THIS PAST SATURDAY (1/16/21) I WAS IN THE PROCESS OF DRIVING THE VEHICLE DOWN A CITY STREET WHEN AGAIN, WITH NO WARNING, THE ENGINE SHUT OFF. I HAD THE CAR TOWED TO A MECHANIC AGAIN AND AGAIN, THEY CAN FIND NOTHING DIAGNOSTICALLY WRONG WITH THE VEHICLE. I HAVE DOCUMENTATION FOR THESE ISSUES BUT IT IS IN THE GLOVE COMPARTMENT OF THE VEHICLE AND IT IS AT THE MECHANICS. I CAN PROVIDE IF NEEDED.

Jan 18, 2021 120,000 mi

ON TWO DIFFERENT OCCASIONS I HAVE BEEN IN THE PROCESS OF DRIVING THE CAR DOWN A CITY STREET WHEN IT HAS FOR NO KNOWN REASON SHUT OFF AND BECOME IMMEDIATELY INOPERABLE. THE FIRST INCIDENT OF THIS WAS IN JUNE 2020. I HAD THE CAR TOWED TO A MECHANIC WHERE THEY COULD FIND NOTHING WRONG. THEY CHANGED THE OIL AND REPLACED THE BATTERY BUT GOT NO INDICATION FROM THE DIAGNOSTIC REPORT THAT ANYTHING WAS WRONG. THEY SUGGESTED I TAKE THE VEHICLE TO A MECHANIC THAT SPECIALIZES IN ELECTRONIC ISSUES. THEY FOUND AN ISSUE IN THE STEERING COLUMN THAT THEY SAID MAY HAVE BEEN THE PROBLEM. I HAD IT REPAIRED AND THOUGHT IT WAS FIXED. THIS PAST SATURDAY (1/16/21) I WAS IN THE PROCESS OF DRIVING THE VEHICLE DOWN A CITY STREET WHEN AGAIN, WITH NO WARNING, THE ENGINE SHUT OFF. I HAD THE CAR TOWED TO A MECHANIC AGAIN AND AGAIN, THEY CAN FIND NOTHING DIAGNOSTICALLY WRONG WITH THE VEHICLE. I HAVE DOCUMENTATION FOR THESE ISSUES BUT IT IS IN THE GLOVE COMPARTMENT OF THE VEHICLE AND IT IS AT THE MECHANICS. I CAN PROVIDE IF NEEDED.

Jan 14, 2021 76,000 mi

THIS YEAR JEEP WAS EQUIPPED WITH A PLASTIC ENGINE OIL COOLER HOUSING THAT IS EASILY CRACKED WHEN THE OIL IS CHANGED. I HAVE HAD TO REPLACE IT TWICE, AND IT IS LEAKING AGAIN. DUE TO SIGNIFICANT OIL LEAKS AND LOSS OF OIL IN THE ENGINE, I TOOK IT TO THE CHRYSLER AUTO SERVICE CENTER THEY TOLD ME THE "LIFTERS" IN THE ENGINE ARE NOW 'TAPPING' PROBABLY FROM LOSS OF OIL PRESSURE, AND THE COST TO REPLACE BOTH THE ENGINE OIL COOLER HOUSING, AND THE LIFTERS WILL BE ANOTHER $1,900. I'M STILL TRYING TO UNDERSTAND THE THOUGHT PROCESS BEHIND PUTTING A PLASTIC PART ON AN ENGINE KNOWING THAT HOT OIL TRAVEL THROUGH IT????

Jan 14, 2021 76,000 mi

THIS YEAR JEEP WAS EQUIPPED WITH A PLASTIC ENGINE OIL COOLER HOUSING THAT IS EASILY CRACKED WHEN THE OIL IS CHANGED. I HAVE HAD TO REPLACE IT TWICE, AND IT IS LEAKING AGAIN. DUE TO SIGNIFICANT OIL LEAKS AND LOSS OF OIL IN THE ENGINE, I TOOK IT TO THE CHRYSLER AUTO SERVICE CENTER THEY TOLD ME THE "LIFTERS" IN THE ENGINE ARE NOW 'TAPPING' PROBABLY FROM LOSS OF OIL PRESSURE, AND THE COST TO REPLACE BOTH THE ENGINE OIL COOLER HOUSING, AND THE LIFTERS WILL BE ANOTHER $1,900. I'M STILL TRYING TO UNDERSTAND THE THOUGHT PROCESS BEHIND PUTTING A PLASTIC PART ON AN ENGINE KNOWING THAT HOT OIL TRAVEL THROUGH IT????

Jan 6, 2021 58,000 mi

OIL FILTER HOUSING IS LEAKING OIL, COULD BE A FIRE ISSUE.

Jan 6, 2021 58,000 mi

OIL FILTER HOUSING IS LEAKING OIL, COULD BE A FIRE ISSUE.

Jan 1, 2021 48,630 mi

OIL FILTER ADAPTER FAILED. SLOW OIL LEAK AND THEN GARAGE FLOORING UNDER VEHICLE WAS FULL OF OIL. GOT VEHICLE TO MECHANIC AND HAD 1 QT LEFT. MECHANIC ALSO HAD A DODGE VAN GETTING THE SAME REPAIR, SAME PART, SAME PART #. SEEMS TO BE A BIG PROBLEM WITH KEEP, CHRYSLER, DODGE PER MECHANIC AND INTERNET. ALSO WHEN AT EITHER A STOP OR EVEN TRAVELING ON ROADWAY, VEHICLE BECOMES JERKY AND HAVE TO EITHER PUT IN PARK AND THEN BACK TO DRIVE OR VEHICLE HAS TO BE RESTARTED. BATTERY CAN DRAIN FROM 13.9 DOWN TO 12.7 WHEN THIS IS HAPPENING. THIS CURRENT BATTERY IS THE 4TH BATTERY FOR THIS VEHICLE.

Jan 1, 2021 91,698 mi

I WENT TO GET MY OIL CHANGED AND WAS TOLD AND SHOWED (IN PICTURES TAKEN BY THE ATTENDANT) THAT MY VEHICLE HAS SEVERAL OIL LEAKS. THE ATTENDANT ALSO TOLD ME THAT IT WAS A POSSIBILITY THAT THE VEHICLE COULD CATCH ON FIRE BECAUSE OF THE OIL LEAKS. I WAS THEN ASKED IF I HAD HAD ANY MECHANICAL WORK DONE ON MY VEHICLE AND I REPLIED NO SINCE I HADN'T HAD ANY WORK DONE OTHER THAN MAINTENANCE. THE MANAGER THEN TOLD ME THAT I SHOULD BE VERY ANGRY AND TAKE MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT SEEMED LIKE THE ENGINE AND TRANSMISSION WERE NOT PUT TOGETHER PROPERLY WHICH IS WHY I HAVE SEVERAL OIL LEAKS.

Jan 1, 2021 48,630 mi

OIL FILTER ADAPTER FAILED. SLOW OIL LEAK AND THEN GARAGE FLOORING UNDER VEHICLE WAS FULL OF OIL. GOT VEHICLE TO MECHANIC AND HAD 1 QT LEFT. MECHANIC ALSO HAD A DODGE VAN GETTING THE SAME REPAIR, SAME PART, SAME PART #. SEEMS TO BE A BIG PROBLEM WITH KEEP, CHRYSLER, DODGE PER MECHANIC AND INTERNET. ALSO WHEN AT EITHER A STOP OR EVEN TRAVELING ON ROADWAY, VEHICLE BECOMES JERKY AND HAVE TO EITHER PUT IN PARK AND THEN BACK TO DRIVE OR VEHICLE HAS TO BE RESTARTED. BATTERY CAN DRAIN FROM 13.9 DOWN TO 12.7 WHEN THIS IS HAPPENING. THIS CURRENT BATTERY IS THE 4TH BATTERY FOR THIS VEHICLE.

Jan 1, 2021 91,698 mi

I WENT TO GET MY OIL CHANGED AND WAS TOLD AND SHOWED (IN PICTURES TAKEN BY THE ATTENDANT) THAT MY VEHICLE HAS SEVERAL OIL LEAKS. THE ATTENDANT ALSO TOLD ME THAT IT WAS A POSSIBILITY THAT THE VEHICLE COULD CATCH ON FIRE BECAUSE OF THE OIL LEAKS. I WAS THEN ASKED IF I HAD HAD ANY MECHANICAL WORK DONE ON MY VEHICLE AND I REPLIED NO SINCE I HADN'T HAD ANY WORK DONE OTHER THAN MAINTENANCE. THE MANAGER THEN TOLD ME THAT I SHOULD BE VERY ANGRY AND TAKE MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT SEEMED LIKE THE ENGINE AND TRANSMISSION WERE NOT PUT TOGETHER PROPERLY WHICH IS WHY I HAVE SEVERAL OIL LEAKS.

Dec 27, 2020 139,000 mi

CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.

Dec 27, 2020 139,000 mi

CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.

Dec 18, 2020

TRANSMISSION SEEMS TO JUMP INTO NEUTRAL MODE WHEN TRYING TO ACCELERATE, LOSING POWER IN SPEED WHILE CITY OR HIGHWAY DRIVING. FIRST NOTICE IN 2017, GETTING PROGRESSIVE WORST.

Dec 18, 2020

TRANSMISSION SEEMS TO JUMP INTO NEUTRAL MODE WHEN TRYING TO ACCELERATE, LOSING POWER IN SPEED WHILE CITY OR HIGHWAY DRIVING. FIRST NOTICE IN 2017, GETTING PROGRESSIVE WORST.

Dec 3, 2020 42,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTED TO THE NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THE CAUSE AS AN ELECTRICAL FAILURE. ADDITIONALLY, THE TRANSMISSION SOFTWARE NEEDED TO BE REPROGRAMMED. THE TRANSMISSION SOFTWARE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000. *BF VEHICLE HAS BEEN REPAIRED.*JB

Dec 3, 2020 92,000 mi

2014 JEEP CHEROKEE LATITUDE 4 CYLINDER, BATTERY WENT COMPLETELY DEAD THEN CAME BACK IN A HOUR, THEN SHIFT (ZF 9 SPEED TRANSMISSION) GOT STUCK IN NEUTRAL. THE ONLY WAY TO TURN OFF THE ENGINE WAS TO DISCONNECT THE BATTERY SEEING IT WAS THE WEEKEND. TODAY 12/3/20, TOLD THAT JEEP DEALERSHIP SOFTWARE FIXED THE SOFTWARE ISSUE, BUT I WAS TOLD THAT I MUST HAVE BROKEN THE SHIFT WHILE TRYING TO GET IT INTO GEAR (NOT TRUE) AND MUST PAY $300.00 FOR THE DIAGNOSTIC BESIDES THE ENTIRE HVAC SYSTEM HAD TO BE REPLACED (WHICH MEANT "NO HEAT" IN THE CAR OR VENTING WHICH WAS ALREADY BROKEN BEFORE INCIDENT BUT WE HAD NOT NEEDED ANY HEAT. WHEN THE CAR GEAR STUCK, THE VEHICLE WAS NOT IN MOTION AND I COULD NOT SHUT THE ENGINE OFF SO THE BATTERY HAD TO BE DISCONNECTED. SO COST OF DIAGNOSTIC, NEW SHIFT ENTIRELY, AND NEW HVAC SYSTEM AND THE CAR DOES NOT HAVE 100,000 MILES YET.*DT CONSUMER STATED DEALERSHIP IS CURRENTLY WAITING FOR NEW SHIFT TO REPLACE THE BROKEN ONE.*JB

Dec 3, 2020 42,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTED TO THE NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THE CAUSE AS AN ELECTRICAL FAILURE. ADDITIONALLY, THE TRANSMISSION SOFTWARE NEEDED TO BE REPROGRAMMED. THE TRANSMISSION SOFTWARE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000. *BF VEHICLE HAS BEEN REPAIRED.*JB

Dec 3, 2020 92,000 mi

2014 JEEP CHEROKEE LATITUDE 4 CYLINDER, BATTERY WENT COMPLETELY DEAD THEN CAME BACK IN A HOUR, THEN SHIFT (ZF 9 SPEED TRANSMISSION) GOT STUCK IN NEUTRAL. THE ONLY WAY TO TURN OFF THE ENGINE WAS TO DISCONNECT THE BATTERY SEEING IT WAS THE WEEKEND. TODAY 12/3/20, TOLD THAT JEEP DEALERSHIP SOFTWARE FIXED THE SOFTWARE ISSUE, BUT I WAS TOLD THAT I MUST HAVE BROKEN THE SHIFT WHILE TRYING TO GET IT INTO GEAR (NOT TRUE) AND MUST PAY $300.00 FOR THE DIAGNOSTIC BESIDES THE ENTIRE HVAC SYSTEM HAD TO BE REPLACED (WHICH MEANT "NO HEAT" IN THE CAR OR VENTING WHICH WAS ALREADY BROKEN BEFORE INCIDENT BUT WE HAD NOT NEEDED ANY HEAT. WHEN THE CAR GEAR STUCK, THE VEHICLE WAS NOT IN MOTION AND I COULD NOT SHUT THE ENGINE OFF SO THE BATTERY HAD TO BE DISCONNECTED. SO COST OF DIAGNOSTIC, NEW SHIFT ENTIRELY, AND NEW HVAC SYSTEM AND THE CAR DOES NOT HAVE 100,000 MILES YET.*DT CONSUMER STATED DEALERSHIP IS CURRENTLY WAITING FOR NEW SHIFT TO REPLACE THE BROKEN ONE.*JB

Nov 18, 2020 77,000 mi

IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.

Nov 18, 2020 77,000 mi

IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.

Nov 1, 2020 61,000 mi

JEEP CHEROKEE 4X4 LIMITED (LESS THAN 61,000 MILES) WILL HAVE TRANSFER OF POWER BETWEEN FRONT WHEELS (4X4 NOT ENGAGED) AND DELAY OF POWER TRANSFER. FROM A COMPLETE STOP, POWER TRANSFERRED FROM LEFT TO RIGHT FRONT WHEEL MULTIPLE TIMES CAUSING THE VEHICLES TO SWERVE BACK AND FORTH. AFTERWARDS, A CONTINUOUS AUDIBLE GRINDING AND POPPING SOUND-MOST NOTABLE WHEN THE WHEELS ARE TURNED.

Nov 1, 2020 61,000 mi

JEEP CHEROKEE 4X4 LIMITED (LESS THAN 61,000 MILES) WILL HAVE TRANSFER OF POWER BETWEEN FRONT WHEELS (4X4 NOT ENGAGED) AND DELAY OF POWER TRANSFER. FROM A COMPLETE STOP, POWER TRANSFERRED FROM LEFT TO RIGHT FRONT WHEEL MULTIPLE TIMES CAUSING THE VEHICLES TO SWERVE BACK AND FORTH. AFTERWARDS, A CONTINUOUS AUDIBLE GRINDING AND POPPING SOUND-MOST NOTABLE WHEN THE WHEELS ARE TURNED.

Oct 30, 2020

AFTER FILLING UP MY CAR EVERYTIME IT SHUTS OFF IN THE MIDDLE OF THE ROAD AND SWITCHES TO NEUTRAL. RPM SHOOTS UP RANDOMLY AND SHUTS OFF

Oct 30, 2020

AFTER FILLING UP MY CAR EVERYTIME IT SHUTS OFF IN THE MIDDLE OF THE ROAD AND SWITCHES TO NEUTRAL. RPM SHOOTS UP RANDOMLY AND SHUTS OFF

Oct 28, 2020

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS MAKING A LEFT TURN, THE VEHICLE STALLED WITH THE SHIFT TO DRIVE WARNING AND LOW BATTERY LIGHTS ILLUMINATED. THE DRIVER COASTED INTO A PARKING SPACE WHERE THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE VEHICLE OFF AND ON. THE VEHICLE WAS RESTARTED AND DRIVEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE FUEL PUMP. THE FUEL PUMP AND CANISTER WERE REPLACED. THE CONTACT STATED THAT THE FUEL PUMP AND CANISTER WERE REPLACED BY THE PREVIOUS OWNER IN 2019. THE CONTACT STATED THAT PREVIOUSLY WHEN THE VEHICLE WAS FILLED WITH FUEL, THE VEHICLE STALLED. THE CONTACT STATED THAT HIS DAUGHTER PARKED AND LEFT THE VEHICLE RUNNING TO BURN FUEL TO DRIVE THE VEHICLE WITHOUT ISSUES. THE CONTACT STATED THAT THE FUEL TANK NEEDED TO BE AT A HALF OR TANK TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT REFERENCED MANUFACTURER TSB: S1814000002 AS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 28, 2020

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS MAKING A LEFT TURN, THE VEHICLE STALLED WITH THE SHIFT TO DRIVE WARNING AND LOW BATTERY LIGHTS ILLUMINATED. THE DRIVER COASTED INTO A PARKING SPACE WHERE THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE VEHICLE OFF AND ON. THE VEHICLE WAS RESTARTED AND DRIVEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE FUEL PUMP. THE FUEL PUMP AND CANISTER WERE REPLACED. THE CONTACT STATED THAT THE FUEL PUMP AND CANISTER WERE REPLACED BY THE PREVIOUS OWNER IN 2019. THE CONTACT STATED THAT PREVIOUSLY WHEN THE VEHICLE WAS FILLED WITH FUEL, THE VEHICLE STALLED. THE CONTACT STATED THAT HIS DAUGHTER PARKED AND LEFT THE VEHICLE RUNNING TO BURN FUEL TO DRIVE THE VEHICLE WITHOUT ISSUES. THE CONTACT STATED THAT THE FUEL TANK NEEDED TO BE AT A HALF OR TANK TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT REFERENCED MANUFACTURER TSB: S1814000002 AS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS UNKNOWN.

Oct 27, 2020 98,046 mi

WHEN DRIVING THE JEEP IT FEELS SLUGGISH AND APPEARS TO TRYING TO FIND A GEAR TO SHIFT TO. IT CLUNKS WHEN PULLING AWAY FROM A STOP. SOMETIMES THE TRANSMISSION TAKES A LONG TIME TO SHIFT AND THE RPMS GO TO ABOUT 3800 TO 4000 BEFORE IT WILL SHIFT. THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL AND YEAR JEEP. HOW IS IT THAT THE GOVERNMENT ALLOWS AUTO COMPANIES TO GET AWAY WITH THIS. I DO NOT HAVE THE MONEY TO HAVE THIS FIXED WHEN IT IS A MANUFACTURES PROBLEM. I AM SEEING MORE THAN ENOUGH COMPLAINTS TO WARRANT A RECALL OR TSB.

Oct 27, 2020 98,046 mi

WHEN DRIVING THE JEEP IT FEELS SLUGGISH AND APPEARS TO TRYING TO FIND A GEAR TO SHIFT TO. IT CLUNKS WHEN PULLING AWAY FROM A STOP. SOMETIMES THE TRANSMISSION TAKES A LONG TIME TO SHIFT AND THE RPMS GO TO ABOUT 3800 TO 4000 BEFORE IT WILL SHIFT. THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL AND YEAR JEEP. HOW IS IT THAT THE GOVERNMENT ALLOWS AUTO COMPANIES TO GET AWAY WITH THIS. I DO NOT HAVE THE MONEY TO HAVE THIS FIXED WHEN IT IS A MANUFACTURES PROBLEM. I AM SEEING MORE THAN ENOUGH COMPLAINTS TO WARRANT A RECALL OR TSB.

Oct 20, 2020

ACCELERATING LAG WHEN YOU MAKE A TURN, IT ALSO HESITATES WHEN YOU ACCELERATE. IT'S JERKING WHILE ACCELERATING AND IT COULD BE DANGEROUS IN THE ROAD.

Oct 20, 2020

ACCELERATING LAG WHEN YOU MAKE A TURN, IT ALSO HESITATES WHEN YOU ACCELERATE. IT'S JERKING WHILE ACCELERATING AND IT COULD BE DANGEROUS IN THE ROAD.

Oct 16, 2020 35,000 mi

THE VEHICLE SHIFTED INTO NEUTRAL AS WE ENTERED INTO AN INTERSECTION. HAS OCCURRED MORE THAN ONCE. THE VEHICLE HAD BEEN CHECKED FOR THE PAST RECALL SOME TIME AGO. THE DEALERSHIP TELLS US ITS A SENSOR THAT IS FAILING. STILL WAITING ON PARTS.

Oct 16, 2020 35,000 mi

THE VEHICLE SHIFTED INTO NEUTRAL AS WE ENTERED INTO AN INTERSECTION. HAS OCCURRED MORE THAN ONCE. THE VEHICLE HAD BEEN CHECKED FOR THE PAST RECALL SOME TIME AGO. THE DEALERSHIP TELLS US ITS A SENSOR THAT IS FAILING. STILL WAITING ON PARTS.

Sep 30, 2020 55,000 mi

EVERYTHING THAT THE INTERNET SAYS ABOUT THE 2014 JEEP CHEROKEE TIGERSHARK ENGINE AND THE 9 SPEED TRANSMISSION IS HAPPENING AND HAS BEEN SINCE 2017. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES INVOLVING THE SAME THING. ENGINE STALLS ON THE FREEWAY!!! STOPS SHIFTING. WONT GO INTO DRIVE. SLAMS INTO GEARS. JEEP SAYS ITS A BATTERY, LOW OIL OR MOTOR MOUNT PROBLEM. THERE IS NO WAY THIS IS WHY THIS IS HAPPENING. THE TRANSMISSION AND THE ENGINE ARE THE PROBLEM AND THEY WILL NOT FIX IT. 2020 ALONE IT HAS BEEN AT THE DEALERSHIP FOR AT LEAST 2 TO 3 WEEKS. I HAVE COMMUNICATION AND SERVICE RECORDS, CASE NUMBERS FROM JEEP THAT DONT DO ANYTHING, THIS IS UNACCEPTABLE TO NOT FIX SOMETHING THEY DID NOT DO CORRECTLY.

Sep 30, 2020 55,000 mi

EVERYTHING THAT THE INTERNET SAYS ABOUT THE 2014 JEEP CHEROKEE TIGERSHARK ENGINE AND THE 9 SPEED TRANSMISSION IS HAPPENING AND HAS BEEN SINCE 2017. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES INVOLVING THE SAME THING. ENGINE STALLS ON THE FREEWAY!!! STOPS SHIFTING. WONT GO INTO DRIVE. SLAMS INTO GEARS. JEEP SAYS ITS A BATTERY, LOW OIL OR MOTOR MOUNT PROBLEM. THERE IS NO WAY THIS IS WHY THIS IS HAPPENING. THE TRANSMISSION AND THE ENGINE ARE THE PROBLEM AND THEY WILL NOT FIX IT. 2020 ALONE IT HAS BEEN AT THE DEALERSHIP FOR AT LEAST 2 TO 3 WEEKS. I HAVE COMMUNICATION AND SERVICE RECORDS, CASE NUMBERS FROM JEEP THAT DONT DO ANYTHING, THIS IS UNACCEPTABLE TO NOT FIX SOMETHING THEY DID NOT DO CORRECTLY.

Sep 20, 2020 60,000 mi

MY 2014 JEEP CHEROKEE WILL STALL UNEXPECTEDLY. THIS HAS HAPPENED WHILE ACCELERATING AND/OR TURNING AT A STOP SIGN OR RED LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY DESCRIBED IT AS FOLLOWS "THE STALLING IS A SAFETY FEATURE WHEN THE OIL GETS LOW". THE DEALERSHIP CHECKED THE OIL AND IT WAS VERY LOW. THIS IS A REPEATED PROBLEM AND HAPPENS BEFORE THE RECOMMENDED 5000 MILES OIL CHANGE FREQUENCY. THE LAST TIME IT HAPPENED, THE "OIL LIFE" SCREEN SAID I HAD 28% OIL LIFE LEFT ( I HAD BEEN FOLLOWING IT TO AVOID STALLING OUT UNEXPECTEDLY.... WHICH DIDN'T HELP AND I ONCE AGAIN STALLED AT A RED LIGHT IN TRAFFIC). MY MAIN SAFETY CONCERN IS THE FACT THAT THERE IS NO INDICATOR LIGHT FOR LOW OIL, AND THE FIRST INDICATION IS MY CAR STALLING OUT IN TRAFFIC WHICH COULD CAUSE A WRECK. THIS CAN'T BE SAFE NOR MEET SAFETY GUIDELINES/REQUIREMENTS. MY SECOND CONCERN IS THE FACT THAT MY ENGINE IS BURNING OFF THAT MUCH OIL SO QUICKLY (VERIFIED TO HAVE NO LEAKS IN THE SYSTEM). WHEN SEARCHING THE INTERNET, I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH PEOPLE STATING THEY ALSO HAD NO INDICATION EXCEPT FOR THE SUDDEN STALLING OUT. I FEEL THIS IS SOMETHING THAT SHOULD BE FULLY INVESTIGATED AS A SAFETY CONCERN. IT SEEMS TO HAVE AT LEAST ENOUGH OF A CASE TO BE A LAWSUIT IN TWO STATES (CALIFORNIA AND MICHIGAN) AT THE TIME OF ME WRITING THIS- SEP2020.

Sep 20, 2020 60,000 mi

MY 2014 JEEP CHEROKEE WILL STALL UNEXPECTEDLY. THIS HAS HAPPENED WHILE ACCELERATING AND/OR TURNING AT A STOP SIGN OR RED LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY DESCRIBED IT AS FOLLOWS "THE STALLING IS A SAFETY FEATURE WHEN THE OIL GETS LOW". THE DEALERSHIP CHECKED THE OIL AND IT WAS VERY LOW. THIS IS A REPEATED PROBLEM AND HAPPENS BEFORE THE RECOMMENDED 5000 MILES OIL CHANGE FREQUENCY. THE LAST TIME IT HAPPENED, THE "OIL LIFE" SCREEN SAID I HAD 28% OIL LIFE LEFT ( I HAD BEEN FOLLOWING IT TO AVOID STALLING OUT UNEXPECTEDLY.... WHICH DIDN'T HELP AND I ONCE AGAIN STALLED AT A RED LIGHT IN TRAFFIC). MY MAIN SAFETY CONCERN IS THE FACT THAT THERE IS NO INDICATOR LIGHT FOR LOW OIL, AND THE FIRST INDICATION IS MY CAR STALLING OUT IN TRAFFIC WHICH COULD CAUSE A WRECK. THIS CAN'T BE SAFE NOR MEET SAFETY GUIDELINES/REQUIREMENTS. MY SECOND CONCERN IS THE FACT THAT MY ENGINE IS BURNING OFF THAT MUCH OIL SO QUICKLY (VERIFIED TO HAVE NO LEAKS IN THE SYSTEM). WHEN SEARCHING THE INTERNET, I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH PEOPLE STATING THEY ALSO HAD NO INDICATION EXCEPT FOR THE SUDDEN STALLING OUT. I FEEL THIS IS SOMETHING THAT SHOULD BE FULLY INVESTIGATED AS A SAFETY CONCERN. IT SEEMS TO HAVE AT LEAST ENOUGH OF A CASE TO BE A LAWSUIT IN TWO STATES (CALIFORNIA AND MICHIGAN) AT THE TIME OF ME WRITING THIS- SEP2020.

Sep 18, 2020 117,000 mi

WHILE TRAVELING AT SPEEDS OF 45MPH IN THE CITY THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT OFF AND INFORMED ME TO PUT THE CAR INTO "P" AFTER DOING SO I TRIED TO START THE VEHICLE BUT IT WAS INOPERABLE AND THE MESSAGE "SERVICE THE SHIFTER" APPEARED ON THE DASH WITH ALL LIGHTS ON THE SHIFTER ILLUMINATED

Sep 18, 2020 117,000 mi

WHILE TRAVELING AT SPEEDS OF 45MPH IN THE CITY THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT OFF AND INFORMED ME TO PUT THE CAR INTO "P" AFTER DOING SO I TRIED TO START THE VEHICLE BUT IT WAS INOPERABLE AND THE MESSAGE "SERVICE THE SHIFTER" APPEARED ON THE DASH WITH ALL LIGHTS ON THE SHIFTER ILLUMINATED

Sep 9, 2020 97,700 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO PARK AND SHIFT TO DESIRE GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE ENTERING A DRIVEWAY OR WHILE IN REVERSE AND ALSO WHILE DRIVING THE VEHICLE WOULD START TO SHAKE AND JERK VIOLENTLY. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL LOCKED UP AND PULLED TO THE LEFT WHILE HER DAUGHTER WAS DRIVING. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK AND SHIFT TO DESIRE GEARS AND ALSO INDICATED SERVICE TRANSMISSION AND ALSO SERVICE BRAKES. THE CONTACT POWERED OFF THE VEHICLE AND RESTARTED THE VEHICLE, SHIFTED OUT OF NEUTRAL THEN INTO PARK BEFORE SELECTING DRIVE. THE VEHICLE DROVE NORMAL TO HALF A BLOCK BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SPIRIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM (4611 AVENUE Q, LUBBOCK, TX 79412), BUT WAS NOT DIAGNOSED. THE MECHANIC UPDATED THE TRANSMISSION CONTROL SOFTWARE UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER LEAVING THE DEALER, THE VEHICLE STARTED TO SHAKE AND BEFORE REACHING HER RESIDENCE THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, COASTED INTO HER DRIVEWAY AND STALLED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO UPDATE THE SOFTWARE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HER THE VEHICLE WAS READY FOR PICK UP HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 97,700.

Sep 9, 2020 97,700 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO PARK AND SHIFT TO DESIRE GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE ENTERING A DRIVEWAY OR WHILE IN REVERSE AND ALSO WHILE DRIVING THE VEHICLE WOULD START TO SHAKE AND JERK VIOLENTLY. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL LOCKED UP AND PULLED TO THE LEFT WHILE HER DAUGHTER WAS DRIVING. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK AND SHIFT TO DESIRE GEARS AND ALSO INDICATED SERVICE TRANSMISSION AND ALSO SERVICE BRAKES. THE CONTACT POWERED OFF THE VEHICLE AND RESTARTED THE VEHICLE, SHIFTED OUT OF NEUTRAL THEN INTO PARK BEFORE SELECTING DRIVE. THE VEHICLE DROVE NORMAL TO HALF A BLOCK BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SPIRIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM (4611 AVENUE Q, LUBBOCK, TX 79412), BUT WAS NOT DIAGNOSED. THE MECHANIC UPDATED THE TRANSMISSION CONTROL SOFTWARE UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER LEAVING THE DEALER, THE VEHICLE STARTED TO SHAKE AND BEFORE REACHING HER RESIDENCE THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, COASTED INTO HER DRIVEWAY AND STALLED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO UPDATE THE SOFTWARE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HER THE VEHICLE WAS READY FOR PICK UP HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 97,700.

Sep 1, 2020 99,950 mi

AGAIN THE CHECK ENGINE LIGHT CAME ON. THIS IS OUR 2ND ENGINE AND THE DEALER SAYS IT IS THIS NEW ENGINE THAT NEEDS TO BE REPLACED. THE JEEP WILL IDLE ROUGH, SHIFT ON IT'S OWN, ALL THE SAME TRANSMISSION ISSUES. AND NOW THE PARKING BRAKE LOCKED UP AND I HAD TO HAVE IT TOWED HOME. I ASSUME IT IS THE TRANSIMISSION BECAUSE IT STILL WILL THROW IT IN NEUTRAL WHILE DRIVING.

Sep 1, 2020 99,950 mi

AGAIN THE CHECK ENGINE LIGHT CAME ON. THIS IS OUR 2ND ENGINE AND THE DEALER SAYS IT IS THIS NEW ENGINE THAT NEEDS TO BE REPLACED. THE JEEP WILL IDLE ROUGH, SHIFT ON IT'S OWN, ALL THE SAME TRANSMISSION ISSUES. AND NOW THE PARKING BRAKE LOCKED UP AND I HAD TO HAVE IT TOWED HOME. I ASSUME IT IS THE TRANSIMISSION BECAUSE IT STILL WILL THROW IT IN NEUTRAL WHILE DRIVING.

Aug 27, 2020

I NEED TO PUT OIL IN MY CAR AT LEAST TWO TIMES IN BETWEEN OIL CHANGES. MY CAR HAS STOPPED MULTIPLE TIMES WHEN I TURN BECAUSE IT RAN OUT OF OIL. THE ENGINE BURNS OIL SO FAST. I DON'T DRIVE THAT MUCH. THIS IS EXPENSIVE AND VERY VERY DANGEROUS. THIS CAR NEEDS TO BE RECALLED.

Aug 27, 2020

I NEED TO PUT OIL IN MY CAR AT LEAST TWO TIMES IN BETWEEN OIL CHANGES. MY CAR HAS STOPPED MULTIPLE TIMES WHEN I TURN BECAUSE IT RAN OUT OF OIL. THE ENGINE BURNS OIL SO FAST. I DON'T DRIVE THAT MUCH. THIS IS EXPENSIVE AND VERY VERY DANGEROUS. THIS CAR NEEDS TO BE RECALLED.

Aug 26, 2020 91,000 mi

THE OIL FILTER HOUSING CRACKED. WHEN THE CAR WAS STATIONARY IT WOULD DRIP OIL. WHEN THE CAR WAS MOVING IT WOULD SPRAY OIL ON THE UNDERSIDE OF THE CAR AND ENGINE COMPARTMENT.

Aug 26, 2020 86,000 mi

THE CAR STARTED LEAKING COOLANT. THE RADIATOR HOSE AND SEAMS ON THE RADIATOR WERE LEAKING WHICH CAUSED THE CAR TO OVERHEAT.

Aug 26, 2020 91,000 mi

THE OIL FILTER HOUSING CRACKED. WHEN THE CAR WAS STATIONARY IT WOULD DRIP OIL. WHEN THE CAR WAS MOVING IT WOULD SPRAY OIL ON THE UNDERSIDE OF THE CAR AND ENGINE COMPARTMENT.

Aug 26, 2020 86,000 mi

THE CAR STARTED LEAKING COOLANT. THE RADIATOR HOSE AND SEAMS ON THE RADIATOR WERE LEAKING WHICH CAUSED THE CAR TO OVERHEAT.

Aug 20, 2020 45,000 mi

ENGINE OIL PRESSURE SENSOR/SWITCH IS CIRCUIT IS MALFUNCTION. (OBD FAULT CODE P0520 ) KEEPS ON GOING ON FOR A FEW DAYS THEN OFF FOR FOR A FEW DAYS. EVEN RIGHT AFTER AN OIL CHANGE PERFORMED BY THE DEALER. THIS HAVE BEEN ONGOING FOR ABOUT THE PAST 2 YEARS. APPROX. $400 TO REPAIR AND THE PART COST ON $40-$60.

Aug 20, 2020 45,000 mi

ENGINE OIL PRESSURE SENSOR/SWITCH IS CIRCUIT IS MALFUNCTION. (OBD FAULT CODE P0520 ) KEEPS ON GOING ON FOR A FEW DAYS THEN OFF FOR FOR A FEW DAYS. EVEN RIGHT AFTER AN OIL CHANGE PERFORMED BY THE DEALER. THIS HAVE BEEN ONGOING FOR ABOUT THE PAST 2 YEARS. APPROX. $400 TO REPAIR AND THE PART COST ON $40-$60.

Aug 15, 2020 27,000 mi

ENGEN LIGHT IS ON, OIL LIGHT IS ON. OIL SENSOR IS NOT WORKING.I AM TOLD THE SENSOR IS CAUSING ALL OF THIS AND A $ 600.00 REPAIRED REQUIRED, BUT NOT GARETIED TO SOLVE MY PROBLEM. ?? THE LIGHTS CAME ON AFTER I GOT AN OIL CHANGE , WHEN I WAS PULLING OUT INTO TRAFFIC. ALSO THE LIGHT INDICATOR ON SHIFTER POSITION LIGHT UP ALL POSITIONS.

Aug 15, 2020 27,000 mi

ENGEN LIGHT IS ON, OIL LIGHT IS ON. OIL SENSOR IS NOT WORKING.I AM TOLD THE SENSOR IS CAUSING ALL OF THIS AND A $ 600.00 REPAIRED REQUIRED, BUT NOT GARETIED TO SOLVE MY PROBLEM. ?? THE LIGHTS CAME ON AFTER I GOT AN OIL CHANGE , WHEN I WAS PULLING OUT INTO TRAFFIC. ALSO THE LIGHT INDICATOR ON SHIFTER POSITION LIGHT UP ALL POSITIONS.

Aug 5, 2020 90,000 mi

WHILE DRIVING MY JEEP REVS INTO HIGH GEAR, THEN ALL OF THE SYMBOLS ON MY DASH LIGHT UP AND THEN MY JEEP JOLTS AND THEN SHUTS OFF. I HAVE TO PUT IT INTO PARK AND WAIT ABOUT 30 SECONDS AND THEN TRY TO TURN IT BACK ON, SOMETIMES IT TAKES 2-3 TIMES TO TURN BACK ON.

Aug 5, 2020 90,000 mi

WHILE DRIVING MY JEEP REVS INTO HIGH GEAR, THEN ALL OF THE SYMBOLS ON MY DASH LIGHT UP AND THEN MY JEEP JOLTS AND THEN SHUTS OFF. I HAVE TO PUT IT INTO PARK AND WAIT ABOUT 30 SECONDS AND THEN TRY TO TURN IT BACK ON, SOMETIMES IT TAKES 2-3 TIMES TO TURN BACK ON.

Aug 2, 2020 80,000 mi

ITS DOING JUST WHAT THE RECALL STATED ..THE ENGINE LIGHT IS ON AND THEN IT CUTS OFF WHILE I'M DRIVING AND TELLING ME TO SHIFT TO PARK TO RESTART AND CONTINUES TO DO THIS SEVERAL TIMES BEFORE I GET TO A SAFE DESTINATION

Aug 2, 2020 80,000 mi

ITS DOING JUST WHAT THE RECALL STATED ..THE ENGINE LIGHT IS ON AND THEN IT CUTS OFF WHILE I'M DRIVING AND TELLING ME TO SHIFT TO PARK TO RESTART AND CONTINUES TO DO THIS SEVERAL TIMES BEFORE I GET TO A SAFE DESTINATION

Jul 24, 2020 102,000 mi

DRIVING ON HIGHWAY WHEN OVER TEMPERATURE LIGHT CAME ON. COOLANT LEAK CAUSE BY RUBBING ON COOLANT OVERFLOW LINE. POOR DESIGN OF ENGINE COMPONENTS.

Jul 24, 2020 102,000 mi

DRIVING ON HIGHWAY WHEN OVER TEMPERATURE LIGHT CAME ON. COOLANT LEAK CAUSE BY RUBBING ON COOLANT OVERFLOW LINE. POOR DESIGN OF ENGINE COMPONENTS.

Jul 16, 2020 99,888 mi

TRANSMISSION ISSUES!! NOT SHIFTING GEARS CORRECTLY. ENGINE LIGHT COMES ON AND OFF WEEKLY

Jul 16, 2020 107,000 mi

OIL PRESSURE SENSOR KEEP GOING OUT.

Jul 16, 2020 99,888 mi

TRANSMISSION ISSUES!! NOT SHIFTING GEARS CORRECTLY. ENGINE LIGHT COMES ON AND OFF WEEKLY

Jul 16, 2020 107,000 mi

OIL PRESSURE SENSOR KEEP GOING OUT.

Jun 23, 2020 55,000 mi

ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR

Jun 23, 2020 55,000 mi

ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR

Jun 5, 2020 150,097 mi

WHEN FIRST PURCHASED VEHICLE PROBLEM WERE IT ACTING LIKE IT WASN'T GETTING UP THE SPEED NOW AGAIN IM HAVING THE SAME PROBLEM AS I DID BEFORE WITH THE STALLING AND ACTING LIKE IT DON'T WANT TO RUN. THE GEAR THROTTERS AND THE VEHICLE RUNS VERY SLOW WAS IN TRAFFIC AND WAS SO AFRAID SOMEONE W AS GOING TO RUN INTO ME CAUSE ALL A SUDDEN THE JEEP STARTED STALLING AND NOT MOVING AFTER A FEW MINUTES IT THEN WOULD PUT UP SPEED THIS IS VERY UNSAFE IM AFRAID TO DRIVE MY 2014 JEEP CHEROKEE BECAUSE OF THE STALLING AND THE TRANSMISSION LIGHT KEEP COMING ON CHECK TRANSMISSION I HAVE TAKEN IT TO JEEP TWICE WITHIN A TWO WEEK PERIOD AND IM HAVING THE SAME PROBLEM FIRST THEY SERVICED THE TRANSMISSION SAID NOTHING WAS WRONG WITH THE TRANSMISSION SECONDLY A WEEK OR LESS LATER THE LIGHT CAME BACK ON AGAIN I TOOK IT BACK THEY SAID PUT A BRAND NEW BATTERY IN IT THE SAME PROBLEM I ASKED JEEP WAS THERE A RECALL ON THAT PARTICULAR VEHICLE IF SO IT NEED TO BE ADDRESSED AND FIX BEFORE IT CAUSES A TRAFFIC ACCIDENT. IM SO AFRAID IF THERE'S A SOLUTION THAT COULD HAVE BEEN CORRECTED IF JEEP BEEN HAVING PROBLEMS WITH ANY TRANSMISSION ISSUE WITH THE 2014 JEEP CHEROKEES . ONLY HAD THIS VEHICLE 4 YEARS AND I KEEP IT SERVICE .THE VEHICLE HAD TO BE TOWED OVER A WEEK AGO BECAUSE OF THE SAME ISSUE BECAUSE THE TRANSMISSION SERVICE LIGHT CAME BACK ON THE VEHICLE WOULD NOT MOVE WAS FEARFUL.GETTING A WARNING PUT GEAR IN PARK CUT OFF VEHICLE AND RESTART WHEN DID IT CONTINUE TO STALLING AND WOULD NOT SWITCH IN DRIVE MOTION. *TR

Jun 5, 2020 150,097 mi

WHEN FIRST PURCHASED VEHICLE PROBLEM WERE IT ACTING LIKE IT WASN'T GETTING UP THE SPEED NOW AGAIN IM HAVING THE SAME PROBLEM AS I DID BEFORE WITH THE STALLING AND ACTING LIKE IT DON'T WANT TO RUN. THE GEAR THROTTERS AND THE VEHICLE RUNS VERY SLOW WAS IN TRAFFIC AND WAS SO AFRAID SOMEONE W AS GOING TO RUN INTO ME CAUSE ALL A SUDDEN THE JEEP STARTED STALLING AND NOT MOVING AFTER A FEW MINUTES IT THEN WOULD PUT UP SPEED THIS IS VERY UNSAFE IM AFRAID TO DRIVE MY 2014 JEEP CHEROKEE BECAUSE OF THE STALLING AND THE TRANSMISSION LIGHT KEEP COMING ON CHECK TRANSMISSION I HAVE TAKEN IT TO JEEP TWICE WITHIN A TWO WEEK PERIOD AND IM HAVING THE SAME PROBLEM FIRST THEY SERVICED THE TRANSMISSION SAID NOTHING WAS WRONG WITH THE TRANSMISSION SECONDLY A WEEK OR LESS LATER THE LIGHT CAME BACK ON AGAIN I TOOK IT BACK THEY SAID PUT A BRAND NEW BATTERY IN IT THE SAME PROBLEM I ASKED JEEP WAS THERE A RECALL ON THAT PARTICULAR VEHICLE IF SO IT NEED TO BE ADDRESSED AND FIX BEFORE IT CAUSES A TRAFFIC ACCIDENT. IM SO AFRAID IF THERE'S A SOLUTION THAT COULD HAVE BEEN CORRECTED IF JEEP BEEN HAVING PROBLEMS WITH ANY TRANSMISSION ISSUE WITH THE 2014 JEEP CHEROKEES . ONLY HAD THIS VEHICLE 4 YEARS AND I KEEP IT SERVICE .THE VEHICLE HAD TO BE TOWED OVER A WEEK AGO BECAUSE OF THE SAME ISSUE BECAUSE THE TRANSMISSION SERVICE LIGHT CAME BACK ON THE VEHICLE WOULD NOT MOVE WAS FEARFUL.GETTING A WARNING PUT GEAR IN PARK CUT OFF VEHICLE AND RESTART WHEN DID IT CONTINUE TO STALLING AND WOULD NOT SWITCH IN DRIVE MOTION. *TR

Jun 1, 2020 78,000 mi

MY CAR SOMETIMES STALL WHEN I STOP THEN TAKES AN EXTENDED TIME TO RESTART. I KNOW THERE WAS A RECALL IN 2012 FOR THE FUEL PUMP SENSOR NOT SURE IF I HAVE THE SAME PROBLEM. *TR

Jun 1, 2020 78,000 mi

MY CAR SOMETIMES STALL WHEN I STOP THEN TAKES AN EXTENDED TIME TO RESTART. I KNOW THERE WAS A RECALL IN 2012 FOR THE FUEL PUMP SENSOR NOT SURE IF I HAVE THE SAME PROBLEM. *TR

May 22, 2020 60,000 mi

AFTER HAVING THE RECALL FOR THE TRANSMISSION CONTROL MODULE FIXED MY CAR STARTED STALLING OUT. IT SHIFTS INTO NEUTRAL WHILE DRIVING AND YOU HAVE TO STOP AND SHIFT TO PARK THEN BACK TO DRIVE. IT WILL NOT IDLE FOR LONG AND WILL DIE IF YOU DON'T CONSTANTLY PUMP THE GAS PEDAL. IT ALMOST DIED ON ME WHILE MAKING A LEFT TURN INTO A PARKING LOT IN ON COMING TRAFFIC. AND IT DIDN'T WANT TO GO UP HILL INTO MY DRIVEWAY, WHICH IS A TINY INCLINE. I DIDN'T HAVE ANY ISSUES WITH MY CAR UNTIL AFTER THE RECALL. *TR

May 22, 2020 60,000 mi

AFTER HAVING THE RECALL FOR THE TRANSMISSION CONTROL MODULE FIXED MY CAR STARTED STALLING OUT. IT SHIFTS INTO NEUTRAL WHILE DRIVING AND YOU HAVE TO STOP AND SHIFT TO PARK THEN BACK TO DRIVE. IT WILL NOT IDLE FOR LONG AND WILL DIE IF YOU DON'T CONSTANTLY PUMP THE GAS PEDAL. IT ALMOST DIED ON ME WHILE MAKING A LEFT TURN INTO A PARKING LOT IN ON COMING TRAFFIC. AND IT DIDN'T WANT TO GO UP HILL INTO MY DRIVEWAY, WHICH IS A TINY INCLINE. I DIDN'T HAVE ANY ISSUES WITH MY CAR UNTIL AFTER THE RECALL. *TR

May 21, 2020 120,000 mi

STALLING, WHEN VEHICLE COMES TO A STOP OR SLOWS DOWN IT STALLS AND HARD TO START. *TR

May 21, 2020 120,000 mi

STALLING, WHEN VEHICLE COMES TO A STOP OR SLOWS DOWN IT STALLS AND HARD TO START. *TR

May 20, 2020 80,000 mi

THE VEHICLE SWITCHES GEARS TO NEURAL AND TURNS THE VEHICLE OFF. WHILE DRIVING ABOUT TO MAKE A LEFT HAND TURN THE VEHICLE STALLED TURNING THE CAR COMPLETELY OFF MAKING ME RESTART THE VEHICLE IN THIS FASHION: (STEP ON BREAK, SWITCH GEAR INTO PARK AND RESTART) LOTS OF ISSUES WITH TRANSMISSION SKIPPING. THIS HAPPENED AFTER I GOT IT FROM A DEALER ONLY BEEN THE OWNER FOR ABOUT A YEAR SEEMS LIKE VEHICLE KEEPS GETTING WORSE. *TR

May 20, 2020 80,000 mi

THE VEHICLE SWITCHES GEARS TO NEURAL AND TURNS THE VEHICLE OFF. WHILE DRIVING ABOUT TO MAKE A LEFT HAND TURN THE VEHICLE STALLED TURNING THE CAR COMPLETELY OFF MAKING ME RESTART THE VEHICLE IN THIS FASHION: (STEP ON BREAK, SWITCH GEAR INTO PARK AND RESTART) LOTS OF ISSUES WITH TRANSMISSION SKIPPING. THIS HAPPENED AFTER I GOT IT FROM A DEALER ONLY BEEN THE OWNER FOR ABOUT A YEAR SEEMS LIKE VEHICLE KEEPS GETTING WORSE. *TR

Apr 28, 2020 67,379 mi

OIL WAS LEAKING, JEEP WAS TAKEN TO KLEYN AUTO, KLEYN AUTO TOLD ME THE OIL ASSEMBLY HAD TO BE REPLACED, DUE TO EXCESSIVE OIL LEAKING. A NEW OIL FILTER HOUSING WAS INSTALLED. THE COST OF THE REPAIR WAS $631.01

Apr 28, 2020 67,379 mi

OIL WAS LEAKING, JEEP WAS TAKEN TO KLEYN AUTO, KLEYN AUTO TOLD ME THE OIL ASSEMBLY HAD TO BE REPLACED, DUE TO EXCESSIVE OIL LEAKING. A NEW OIL FILTER HOUSING WAS INSTALLED. THE COST OF THE REPAIR WAS $631.01

Apr 14, 2020 80,000 mi

WHEN THE GAS PEDAL IS ACCELERATED THE ENGINE PUSHES BACK. SEEMS LIKE IT'S A TRANSMISSION PROBLEM. SERVICE SHIFTER LIGHT IS ON. LOUD ENGINE WHEN DRIVING. *TR

Apr 14, 2020 80,000 mi

WHEN THE GAS PEDAL IS ACCELERATED THE ENGINE PUSHES BACK. SEEMS LIKE IT'S A TRANSMISSION PROBLEM. SERVICE SHIFTER LIGHT IS ON. LOUD ENGINE WHEN DRIVING. *TR

Mar 29, 2020

THE TRANSMISSION SLIPS, IT DISENGAGES AND PUTS THE CAR IN NEUTRAL. IT ALSO JERKS. THE CAR WAS IN TRAFFIC, HAD TO PULL OVER.

Mar 29, 2020

THE TRANSMISSION SLIPS, IT DISENGAGES AND PUTS THE CAR IN NEUTRAL. IT ALSO JERKS. THE CAR WAS IN TRAFFIC, HAD TO PULL OVER.

Mar 24, 2020 59,114 mi

AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.

Mar 24, 2020 59,114 mi

AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.

Mar 17, 2020 67,412 mi

ENGINE OIL COOLER DRIPPING OIL ONTO EXHAUST CREATING (POSSIBLE) FIRE HAZARD. THE LOCAL DEALER HAD THIS PART IN STOCK. I KNOW OTHER OWNERS OF 2014 CHEROKEES WHO HAVE EXPERIENCED THIS PROBLEM.

Mar 17, 2020 67,412 mi

ENGINE OIL COOLER DRIPPING OIL ONTO EXHAUST CREATING (POSSIBLE) FIRE HAZARD. THE LOCAL DEALER HAD THIS PART IN STOCK. I KNOW OTHER OWNERS OF 2014 CHEROKEES WHO HAVE EXPERIENCED THIS PROBLEM.

Mar 8, 2020 12,000 mi

EVERY TIME GAS IS ADDED TO THE TANK THE JEEP STALLS OUT AT STOP LIGHTS. A MESSAGE APPEARS ABOUT PUTTING IT IN PARK AND THEN PICKING A GEAR. IT IS DANGEROUS AND SHOULD BE RECALLED AGAIN. THE HAPPENED ON A BUSY ROAD AT A MAJOR INTERSECTION AND AT EVERY STOP SIGN AND EVEN WHILE SLOWING TO MAKE A TURN.*DT *LN CONSUMER STATED MANUFACTURE HAS KNOWN ABOUT THE SUDDEN STALL ISSUE AT LEAST 2 YEARS BUT DID NOT NOTIFY THE OWNER AND RECALLED NUMEROUS TIMES.*JB *LN*JB

Mar 8, 2020 12,000 mi

EVERY TIME GAS IS ADDED TO THE TANK THE JEEP STALLS OUT AT STOP LIGHTS. A MESSAGE APPEARS ABOUT PUTTING IT IN PARK AND THEN PICKING A GEAR. IT IS DANGEROUS AND SHOULD BE RECALLED AGAIN. THE HAPPENED ON A BUSY ROAD AT A MAJOR INTERSECTION AND AT EVERY STOP SIGN AND EVEN WHILE SLOWING TO MAKE A TURN.*DT *LN CONSUMER STATED MANUFACTURE HAS KNOWN ABOUT THE SUDDEN STALL ISSUE AT LEAST 2 YEARS BUT DID NOT NOTIFY THE OWNER AND RECALLED NUMEROUS TIMES.*JB *LN*JB

Mar 3, 2020 81,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LIMITED. WHILE DRIVING 10-15 MPH, VEHICLE STARTED TO SHAKE AND THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING AND LOST MOTIVE POWER. ADDITIONALLY, WHILE AT A LIGHT THE VEHICLE SHUDDERED VIOLENTLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM LOCATED AT (85 W KEMPER RD, CINCINNATI, OH 45246, 513) 782-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000. *BF*JB

Mar 3, 2020 81,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LIMITED. WHILE DRIVING 10-15 MPH, VEHICLE STARTED TO SHAKE AND THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING AND LOST MOTIVE POWER. ADDITIONALLY, WHILE AT A LIGHT THE VEHICLE SHUDDERED VIOLENTLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM LOCATED AT (85 W KEMPER RD, CINCINNATI, OH 45246, 513) 782-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000. *BF*JB

Mar 1, 2020 79,000 mi

WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.

Mar 1, 2020 79,000 mi

WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.

Feb 26, 2020 90,000 mi

NOTICED OIL DRIPPING SO TOOK JEEP (2014 JEEP CHEROKEE) IN TO LOOK TO SEE IF OIL FILTER WAS PUT ON CORRECTLY. MECHANIC SAID OIL EVERYWHERE, SHOWED ME POOL OF OIL SITTING UNDER FILTER ALL OVER ENGINE PARTS. HE DE-GREASED ENGINE AND FOUND THE OIL FILTER HOUSING WAS CRACKED AND NEEDED TO BE REPLACED. HAD I NOT NOTICED, ENGINE COULD HAVE HEATED UP AND CAUSED ENGINE FIRE! ONE JEEP BLOGS, MANY EPLE INDICATE SAME ISSUE WITH POOR PART. SHOULD NOT HAVE TO WORRY ABOUT HOUSING CRACKING EVEN ON 5 YEAR OLD CAR THAT WAS $35K.

Feb 26, 2020 90,000 mi

NOTICED OIL DRIPPING SO TOOK JEEP (2014 JEEP CHEROKEE) IN TO LOOK TO SEE IF OIL FILTER WAS PUT ON CORRECTLY. MECHANIC SAID OIL EVERYWHERE, SHOWED ME POOL OF OIL SITTING UNDER FILTER ALL OVER ENGINE PARTS. HE DE-GREASED ENGINE AND FOUND THE OIL FILTER HOUSING WAS CRACKED AND NEEDED TO BE REPLACED. HAD I NOT NOTICED, ENGINE COULD HAVE HEATED UP AND CAUSED ENGINE FIRE! ONE JEEP BLOGS, MANY EPLE INDICATE SAME ISSUE WITH POOR PART. SHOULD NOT HAVE TO WORRY ABOUT HOUSING CRACKING EVEN ON 5 YEAR OLD CAR THAT WAS $35K.

Feb 24, 2020 55,839 mi

CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.

Feb 24, 2020 55,839 mi

CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.

Feb 13, 2020 89,000 mi

VEHICLE OCCASIONALLY BOGS DOWN AND SOMETIMES STALLS AT VARIOUS SPEEDS AND CONDITIONS. SOMETIMES THIS WILL OCCUR SEVERAL TIMES IN A ROW AND SOMETIMES IT WILL GO DAYS, EVEN WEEKS WITHOUT REOCCURRING. THE JEEP DEALER KEPT CAR FOR SEVERAL DAYS SAID SEVERAL TEST DRIVES FOUND NO PROBLEM AND THE DIAGNOSTICS AND ONBOARD COMPUTER CODES WERE NORMAL. THIS IS A POTENTIALLY VARY DANGEROUS PROBLEM IF TRYING TO PULL OUT INTO TRAFFIC ON THE INTERSTATE OR TRYING TO PASS SOMEONE. THE PROBLEM IS REPORTED ALL THROUGHOUT THE INTERNET BUT NOTHING IN RECALLS. ALL RECALLS ON THIS VIN HAVE BEEN COMPLETED.

Feb 13, 2020 89,000 mi

VEHICLE OCCASIONALLY BOGS DOWN AND SOMETIMES STALLS AT VARIOUS SPEEDS AND CONDITIONS. SOMETIMES THIS WILL OCCUR SEVERAL TIMES IN A ROW AND SOMETIMES IT WILL GO DAYS, EVEN WEEKS WITHOUT REOCCURRING. THE JEEP DEALER KEPT CAR FOR SEVERAL DAYS SAID SEVERAL TEST DRIVES FOUND NO PROBLEM AND THE DIAGNOSTICS AND ONBOARD COMPUTER CODES WERE NORMAL. THIS IS A POTENTIALLY VARY DANGEROUS PROBLEM IF TRYING TO PULL OUT INTO TRAFFIC ON THE INTERSTATE OR TRYING TO PASS SOMEONE. THE PROBLEM IS REPORTED ALL THROUGHOUT THE INTERNET BUT NOTHING IN RECALLS. ALL RECALLS ON THIS VIN HAVE BEEN COMPLETED.

Feb 4, 2020 630,000 mi

CAR SHUTS OFF WHILE DRIVING , ENGINE STALLS , CAR DOWNSHIFTS WHEN EXCELLERATING ON HIGHWAY . DEALER HAS REPLACED ENGINE AND TRANSMISSION, CAR STILL SHIFTS ROUGH AND HAS STARTED STALLING AGAIN

Feb 4, 2020 630,000 mi

CAR SHUTS OFF WHILE DRIVING , ENGINE STALLS , CAR DOWNSHIFTS WHEN EXCELLERATING ON HIGHWAY . DEALER HAS REPLACED ENGINE AND TRANSMISSION, CAR STILL SHIFTS ROUGH AND HAS STARTED STALLING AGAIN

Jan 31, 2020 12,000 mi

I WAS DRIVING ON THE FREEWAY GOING 70 MPH MY CAR STARTED BEEPING AND SAID SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE SPEED AT ZERO. ONCE IS GAVE ME THAT MESSAGE IT WAS AS IF MY CAR WENT INTO NEUTRAL AND IT WOULDN'T LET ME SPEED UP OR ANYTHING NO MATTER HOW MUCH I PUSHED ON THE GAS. I WAS IN THE MIDDLE LANE AND MY SPEED KEPT DECREASING AND I ALMOST GOT HIT 3 TIMES TRYING TO GET OVER TO RESTART MY CAR. ONCE I FINALLY GOT OVER I HAD TO TURN MY CAR OFF AND RESTART IT. I HAVE HAD THIS HAPPEN MORE THAN ONCE AND I'M TERRIFIED I'M GOING TO BE IN A HORRIBLE ACCIDENT.

Jan 31, 2020 12,000 mi

I WAS DRIVING ON THE FREEWAY GOING 70 MPH MY CAR STARTED BEEPING AND SAID SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE SPEED AT ZERO. ONCE IS GAVE ME THAT MESSAGE IT WAS AS IF MY CAR WENT INTO NEUTRAL AND IT WOULDN'T LET ME SPEED UP OR ANYTHING NO MATTER HOW MUCH I PUSHED ON THE GAS. I WAS IN THE MIDDLE LANE AND MY SPEED KEPT DECREASING AND I ALMOST GOT HIT 3 TIMES TRYING TO GET OVER TO RESTART MY CAR. ONCE I FINALLY GOT OVER I HAD TO TURN MY CAR OFF AND RESTART IT. I HAVE HAD THIS HAPPEN MORE THAN ONCE AND I'M TERRIFIED I'M GOING TO BE IN A HORRIBLE ACCIDENT.

Jan 26, 2020 67,000 mi

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D

Jan 26, 2020 67,000 mi

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D

Jan 24, 2020 79,000 mi

MY JEEP SPUTTERS AND DIES AFTER GAS FILL UP. VERY DANGEROUS AS IT HAPPENS AT RANDOM AND HAS SCARED MY FAMILY AS TRUCKS BARE DOWN ON US AS WE ARE STALLED IN THE ROAD UNABLE TO GET CAR TO RESTART. ABOUT 1 TO 3 MILES AFTER FILL UP THE PROBLEM DISAPPEARS UNTIL NEXT GAS FILL. PLEASE ISSUE RECALL BEFORE SOMEONE GETS KILLED. IN MOTION CAR IS SPUTTERING AND UNABLE TO GAIN SPEED. ONCE AT A STOP CAR IMMEDIATELY DIES LOCKING ALL POWER FUNCTIONS AND IS DIFFICULT TO RESTART. THIS HAS HAPPENED SEVERAL TIMES.

Jan 24, 2020 79,000 mi

MY JEEP SPUTTERS AND DIES AFTER GAS FILL UP. VERY DANGEROUS AS IT HAPPENS AT RANDOM AND HAS SCARED MY FAMILY AS TRUCKS BARE DOWN ON US AS WE ARE STALLED IN THE ROAD UNABLE TO GET CAR TO RESTART. ABOUT 1 TO 3 MILES AFTER FILL UP THE PROBLEM DISAPPEARS UNTIL NEXT GAS FILL. PLEASE ISSUE RECALL BEFORE SOMEONE GETS KILLED. IN MOTION CAR IS SPUTTERING AND UNABLE TO GAIN SPEED. ONCE AT A STOP CAR IMMEDIATELY DIES LOCKING ALL POWER FUNCTIONS AND IS DIFFICULT TO RESTART. THIS HAS HAPPENED SEVERAL TIMES.

Jan 21, 2020 61,000 mi

OIL FILTER HOUSING CRACKED SPILLING OIL ON TOP OF MOTOR VERY COMMON PROBLEM FIRE HAZARD PART HAS BEEN REDESIGNED FROM PLASTIC TO METAL NOTICED OIL ALL OVER ENGINE BURNING SMELL WHEN DRIVING AND PARKED

Jan 21, 2020 98,000 mi

I PURCHASED MY CAR ON 10/1/19 WITH 98,000 MILES. A FEW SHORT DAYS LATER MY CAR STARTED DRIVING HORRIBLE. SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE AND SHIFT AND MY ENGINE LIGHT CAME ON WHILE DRIVING, SCANNED IT AND WAS SHOWING P0520 OIL PRESSURE SENSOR. THAT WAS REPLACED. CAR WAS STILL DRIVING THE SAME AND 3 DAYS LATER WHILE DRIVING MY ENGINE LIGHT CAME ON AGAIN, THIS TIME CODE P06DD. BROUGHT MY CAR TO THE MECHANIC WHERE HE HAD IT 3 WEEK. MY OIL PUMP WAS REPLACED WITH A NEW OEM PUMP. THE VERY NEXT DAY WHILE DRIVING MY ENGINE LIGHT WENT ON AGAIN, THROWING THE SAME CODE P06DD. BROUGHT BACK TO THE DEALER WHERE MY CAR WAS LOW 2 QUARTS OF OIL. WAS TOLD TO BRING IT TO JEEP FOR RECALL AND DIAGNOSIS. JEEP HAS MY CAR FOR 4 DAYS, COMPLETED THE RECALL BUT WAS UNABLE TO DIAGNOSE MY CAR. UPON LEAVING THE JEEP DEALER MY ENGINE LIGHT CAME BACK ON AND NOW MY CAR WAS STUCK IN SAFE MODE AND WOULD NOT GO OVER 60MPH. I BROUGHT MY CAR BACK TO THE DEALER WHERE I PURCHASED IT. THEY HAD MY CAR FOR TWO WEEKS AND REPLACED MY ENGINE. I PICKED MY CAR UP ON 12/6/19 FROM THE DEALER I PURCHASED FROM, WHO JUST REPLACED MY ENGINE. WITH A NEW ENGINE, THE CAR IS STILL NOT DRIVING RIGHT. IT IS STILL SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE, HESITATING TO SHIFT OUT OF ALL GEARS. I HAD MY TIRES BALANCED 2 TIMES.ON 1/13/2020 MY CAR WHILE DRIVING ON THE HIGHWAY WENT INTO SAFE MODE AGAIN. NOT GOING OVER 60MPH. THIS TIME NO ENGINE LIGHTS ARE ON. I BROUGHT IT BACK TO THE DEALER I PURCHASED FROM, THEY HOOKED UP THE COMPUTER..WHICH SHOWED NO CODES. IT TOOK MY CAR OUT OF SAFE MODE BUT DID NOT FIX ANY OF THE PROBLEMS I'M HAVING. TODAY, 1/21/20 MY CAR WENT BACK INTO SAFE MODE WHILE DRIVING. WILL NOT GO OVER 60MPH AND THERE ARE NO LIGHTS ON THE DASH SHOWING THERE IS A PROBLEM. THIS CAR IS NOT SAFE. I AM A SINGLE MOM WITH 2 KIDS AND I WILL NOT JEOPARDIZE MINE OR THEIR LIVES IN THIS VEHICLE.

Jan 21, 2020 61,000 mi

OIL FILTER HOUSING CRACKED SPILLING OIL ON TOP OF MOTOR VERY COMMON PROBLEM FIRE HAZARD PART HAS BEEN REDESIGNED FROM PLASTIC TO METAL NOTICED OIL ALL OVER ENGINE BURNING SMELL WHEN DRIVING AND PARKED

Jan 21, 2020 98,000 mi

I PURCHASED MY CAR ON 10/1/19 WITH 98,000 MILES. A FEW SHORT DAYS LATER MY CAR STARTED DRIVING HORRIBLE. SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE AND SHIFT AND MY ENGINE LIGHT CAME ON WHILE DRIVING, SCANNED IT AND WAS SHOWING P0520 OIL PRESSURE SENSOR. THAT WAS REPLACED. CAR WAS STILL DRIVING THE SAME AND 3 DAYS LATER WHILE DRIVING MY ENGINE LIGHT CAME ON AGAIN, THIS TIME CODE P06DD. BROUGHT MY CAR TO THE MECHANIC WHERE HE HAD IT 3 WEEK. MY OIL PUMP WAS REPLACED WITH A NEW OEM PUMP. THE VERY NEXT DAY WHILE DRIVING MY ENGINE LIGHT WENT ON AGAIN, THROWING THE SAME CODE P06DD. BROUGHT BACK TO THE DEALER WHERE MY CAR WAS LOW 2 QUARTS OF OIL. WAS TOLD TO BRING IT TO JEEP FOR RECALL AND DIAGNOSIS. JEEP HAS MY CAR FOR 4 DAYS, COMPLETED THE RECALL BUT WAS UNABLE TO DIAGNOSE MY CAR. UPON LEAVING THE JEEP DEALER MY ENGINE LIGHT CAME BACK ON AND NOW MY CAR WAS STUCK IN SAFE MODE AND WOULD NOT GO OVER 60MPH. I BROUGHT MY CAR BACK TO THE DEALER WHERE I PURCHASED IT. THEY HAD MY CAR FOR TWO WEEKS AND REPLACED MY ENGINE. I PICKED MY CAR UP ON 12/6/19 FROM THE DEALER I PURCHASED FROM, WHO JUST REPLACED MY ENGINE. WITH A NEW ENGINE, THE CAR IS STILL NOT DRIVING RIGHT. IT IS STILL SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE, HESITATING TO SHIFT OUT OF ALL GEARS. I HAD MY TIRES BALANCED 2 TIMES.ON 1/13/2020 MY CAR WHILE DRIVING ON THE HIGHWAY WENT INTO SAFE MODE AGAIN. NOT GOING OVER 60MPH. THIS TIME NO ENGINE LIGHTS ARE ON. I BROUGHT IT BACK TO THE DEALER I PURCHASED FROM, THEY HOOKED UP THE COMPUTER..WHICH SHOWED NO CODES. IT TOOK MY CAR OUT OF SAFE MODE BUT DID NOT FIX ANY OF THE PROBLEMS I'M HAVING. TODAY, 1/21/20 MY CAR WENT BACK INTO SAFE MODE WHILE DRIVING. WILL NOT GO OVER 60MPH AND THERE ARE NO LIGHTS ON THE DASH SHOWING THERE IS A PROBLEM. THIS CAR IS NOT SAFE. I AM A SINGLE MOM WITH 2 KIDS AND I WILL NOT JEOPARDIZE MINE OR THEIR LIVES IN THIS VEHICLE.

Jan 19, 2020 20,000 mi

AFTER FILLING GAS TANK, JEEP WILL UNEXPECTEDLY LOSE POWER AND SHUT OFF. THIS HAPPENS SEVERAL TIMES. ACCELERATING AND PUMPING GAS TO KEEP IT RUNNING WILL SPEED THE PROCESS OF RETURNING TO NORMAL OPERATION. GAS IS NEVER OVERFILLED. ONCE PUMP SHUTS OFF NO ADDITIONAL FUEL IS ADDED AT PUMP. TOOK TO DEALERSHIP. THEY CHARGED OVER 900 TO REPLACE THE ECM. PROBLEM REPEATED ON NEXT FILL UP. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET EVEN THOUGH DEALERSHIP DENIES ANY KNOWLEDGE OF PROBLEM

Jan 19, 2020 20,000 mi

AFTER FILLING GAS TANK, JEEP WILL UNEXPECTEDLY LOSE POWER AND SHUT OFF. THIS HAPPENS SEVERAL TIMES. ACCELERATING AND PUMPING GAS TO KEEP IT RUNNING WILL SPEED THE PROCESS OF RETURNING TO NORMAL OPERATION. GAS IS NEVER OVERFILLED. ONCE PUMP SHUTS OFF NO ADDITIONAL FUEL IS ADDED AT PUMP. TOOK TO DEALERSHIP. THEY CHARGED OVER 900 TO REPLACE THE ECM. PROBLEM REPEATED ON NEXT FILL UP. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET EVEN THOUGH DEALERSHIP DENIES ANY KNOWLEDGE OF PROBLEM

Jan 17, 2020 75,000 mi

WHILE DRIVING ON 2 OCCASIONS THIS WEEK MY CAR STALLED OUT OF THE BLUE AND I LOST POWER. ADDITIONALLY MY CAR ON SEVERAL OCCASIONS HAS SHIFTED INTO NEUTRAL ON IT OWNS WHILE DRIVING. AFTER DOING RESEARCH ON THE PROBLEMS I FOUND THAT SOME 2014 JEEP CHEROKEES WERE RECALLED FOR THIS EXACT ISSUE BUT MY CAR WAS NOT IN THE RECALL.

Jan 17, 2020 100,400 mi

WHEN WE STARTED TO ACCELERATE THE JEEP JERKED INTO GEAR. WE STARTED TO HEAR A CLANKING NOISE AND SOUNDED LIKE A PART WAS RATTLING. SINCE IT DID NOT SOUND GOOD WE PULLED OVER AND CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP NEAREST TO US. AFTER THE INSPECTION, THE DEALERSHIP TOLD US THAT THE PTU ON OUR 2014 JEEP CHEROKEE WAS BUSTED AND THE CAR IS NO LONGER ABLE TO BE DRIVEN. PRIOR TO THIS EVENT WE TOOK THE JEEP INTO ANOTHER DEALERSHIP SEVERAL TIMES TELLING THEM THAT WHEN WE ACCELERATE IT JERKS INTO GEAR. THEY TOLD US THAT THREE UPDATES NEED TO BE DONE ON THE SOFTWARE OF THE VEHICLE. WE WERE TOLD THAT THE UPDATES HAS TO DO WITH THE COMMUNICATION OF THE TRANSMISSION AND THE PARTS THAT ARE INVOLVED WHEN YOU ACCELERATE THE VEHICLE. AFTER WE COMPLETED THE UPDATES THE JEEP DROVE SMOOTH BUT THEN STARTED JERKING AGAIN SHORTLY AFTER. NOW THE COST OF REPLACING THE PTU IS OVER $2000. WE HAVE READ MULTIPLE FORUMS AND FEEDBACK FROM OTHER 2014 JEEP CHEROKEE CUSTOMERS THAT HAVE HAD THE SAME PROBLEM. I HAVE COME TO THE CONCLUSION THAT THIS IS A MANUFACTURER DEFECT AND THIS SHOULD BE COVERED BY CHRYSLER.

Jan 17, 2020 75,000 mi

WHILE DRIVING ON 2 OCCASIONS THIS WEEK MY CAR STALLED OUT OF THE BLUE AND I LOST POWER. ADDITIONALLY MY CAR ON SEVERAL OCCASIONS HAS SHIFTED INTO NEUTRAL ON IT OWNS WHILE DRIVING. AFTER DOING RESEARCH ON THE PROBLEMS I FOUND THAT SOME 2014 JEEP CHEROKEES WERE RECALLED FOR THIS EXACT ISSUE BUT MY CAR WAS NOT IN THE RECALL.

Jan 17, 2020 100,400 mi

WHEN WE STARTED TO ACCELERATE THE JEEP JERKED INTO GEAR. WE STARTED TO HEAR A CLANKING NOISE AND SOUNDED LIKE A PART WAS RATTLING. SINCE IT DID NOT SOUND GOOD WE PULLED OVER AND CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP NEAREST TO US. AFTER THE INSPECTION, THE DEALERSHIP TOLD US THAT THE PTU ON OUR 2014 JEEP CHEROKEE WAS BUSTED AND THE CAR IS NO LONGER ABLE TO BE DRIVEN. PRIOR TO THIS EVENT WE TOOK THE JEEP INTO ANOTHER DEALERSHIP SEVERAL TIMES TELLING THEM THAT WHEN WE ACCELERATE IT JERKS INTO GEAR. THEY TOLD US THAT THREE UPDATES NEED TO BE DONE ON THE SOFTWARE OF THE VEHICLE. WE WERE TOLD THAT THE UPDATES HAS TO DO WITH THE COMMUNICATION OF THE TRANSMISSION AND THE PARTS THAT ARE INVOLVED WHEN YOU ACCELERATE THE VEHICLE. AFTER WE COMPLETED THE UPDATES THE JEEP DROVE SMOOTH BUT THEN STARTED JERKING AGAIN SHORTLY AFTER. NOW THE COST OF REPLACING THE PTU IS OVER $2000. WE HAVE READ MULTIPLE FORUMS AND FEEDBACK FROM OTHER 2014 JEEP CHEROKEE CUSTOMERS THAT HAVE HAD THE SAME PROBLEM. I HAVE COME TO THE CONCLUSION THAT THIS IS A MANUFACTURER DEFECT AND THIS SHOULD BE COVERED BY CHRYSLER.

Jan 16, 2020 54,600 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LARGE AMOUNT OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT OIL LEAKED ONTO THE EXHAUST MANIFOLD AND THROUGHOUT THE ENGINE COMPARTMENT. THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING NEEDED TO BE REPLACED. ANCHORAGE CHRYSLER DODGE JEEP RAM LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501, PHONE NUMBER: 907-276-1331) WAS CONTACTED IN AN ATTEMPT TO PURCHASE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,600.

Jan 16, 2020 54,600 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LARGE AMOUNT OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT OIL LEAKED ONTO THE EXHAUST MANIFOLD AND THROUGHOUT THE ENGINE COMPARTMENT. THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING NEEDED TO BE REPLACED. ANCHORAGE CHRYSLER DODGE JEEP RAM LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501, PHONE NUMBER: 907-276-1331) WAS CONTACTED IN AN ATTEMPT TO PURCHASE PARTS FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,600.

Jan 15, 2020 87,000 mi

JEEP CHEROKEE LATITUDE 2.4L HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

Jan 15, 2020 87,000 mi

JEEP CHEROKEE LATITUDE 2.4L HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

Jan 8, 2020 36,500 mi

AFTER REFUELING, MY WIFE STOPPED AT A STOPLIGHT AND THE ENGINE JUST SHUTOFF WITH OUT WARNING. THE SCREEN IN THE CAR SAID TO PUT IT IN PARK AND THEN IN DRIVE. THE CAR THEN START WITH OUT PUSHING THE START BUTTON. THIS HAPPENED FOUR TIMES IN THE SAME DAY SO SHE DROVE TO THE LOCAL JEEP DEALERSHIP. JEEP SAID IT WAS A PROBLEM WITH THE FUEL PUMP MODULE AND IT HAPPENS WHEN THE CAR IS OVER FILLED. MY WIFE ALWAYS STOPS PUTTING WHEN THE PUMP HANDLE CLICKS OFF. THEY HAVE HAD HER CAR FOR OVER 30 DAYS BECAUSE THERE ARE NO NEW PUMPS AVAILABLE. THIS IS A MAJOR SAFETY ISSUE THAT CAN HAPPEN AT ANYTIME. HER CAR HAS ONLY 36,500 MILES ON IT. THIS IS A KNOWN PROBLEM AND JEEP IS NOT DOING ANYTHING TO FIX IT.

Jan 8, 2020 36,500 mi

AFTER REFUELING, MY WIFE STOPPED AT A STOPLIGHT AND THE ENGINE JUST SHUTOFF WITH OUT WARNING. THE SCREEN IN THE CAR SAID TO PUT IT IN PARK AND THEN IN DRIVE. THE CAR THEN START WITH OUT PUSHING THE START BUTTON. THIS HAPPENED FOUR TIMES IN THE SAME DAY SO SHE DROVE TO THE LOCAL JEEP DEALERSHIP. JEEP SAID IT WAS A PROBLEM WITH THE FUEL PUMP MODULE AND IT HAPPENS WHEN THE CAR IS OVER FILLED. MY WIFE ALWAYS STOPS PUTTING WHEN THE PUMP HANDLE CLICKS OFF. THEY HAVE HAD HER CAR FOR OVER 30 DAYS BECAUSE THERE ARE NO NEW PUMPS AVAILABLE. THIS IS A MAJOR SAFETY ISSUE THAT CAN HAPPEN AT ANYTIME. HER CAR HAS ONLY 36,500 MILES ON IT. THIS IS A KNOWN PROBLEM AND JEEP IS NOT DOING ANYTHING TO FIX IT.

Dec 30, 2019 66,000 mi

ENGINE OIL COOLER LEAKING. CAR HAS 69000 MILES AND THE PLASTIC ENGINE OIL COOLER MOUNTED ON THE ENGINE BLOCK IS LEAKING. SEALS ARE BAD BECAUSE OF THE DESIGN OF THE PART. MULTIPLE 2014 CHEROKEES HAVE THIS ISSUE. KNOWN ISSUE FOR LOCAL DEALER. SIGNIFICANT FLUID BUILDUP UNDER THE CAR AND MONTHLY NEED TO REFILL OIL WITH ISSUE.

Dec 30, 2019 60,000 mi

RECALL: "2014-2015 JEEP CHEROKEE VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS. THE TRANSMISSION SENSOR CLUSTERS MAY HAVE INSUFFICIENT CRIMPS IN THE TRANSMISSION WIRE HARNESS, AND AS A RESULT, THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL." I HAVE A 2014 JEEP, THIS IS EXACTLY WHAT MY CAR IS DOING! MY VIN# IS NOT LISTED AS HAVING A RECALL ON IT?? THIS WILL JUST HAPPEN AT ANY MOMENT NO WARNING, IT WILL JERK FORWARD SOMETIMES, THEN OTHERS TIMES, IT JUST COMES OUT OF GEAR AND THE SCREEN SAIDS TO PUT IN PARK THEN BACK TO THE GEAR. KINDA HARD TO DO THAT IN THE MIDDLE OF THE INTERSTATE OR BUSY HIGHWAY. (I'M GOING TO GET KILLED!) IT SEEMS TO LOOSE POWER/ IT SOUNDS/FEELS LIKE IT'S STUCK IN A LOWER GEAR THAN IT SHOULD BE AT TIMES.

Dec 30, 2019 66,000 mi

ENGINE OIL COOLER LEAKING. CAR HAS 69000 MILES AND THE PLASTIC ENGINE OIL COOLER MOUNTED ON THE ENGINE BLOCK IS LEAKING. SEALS ARE BAD BECAUSE OF THE DESIGN OF THE PART. MULTIPLE 2014 CHEROKEES HAVE THIS ISSUE. KNOWN ISSUE FOR LOCAL DEALER. SIGNIFICANT FLUID BUILDUP UNDER THE CAR AND MONTHLY NEED TO REFILL OIL WITH ISSUE.

Dec 30, 2019 60,000 mi

RECALL: "2014-2015 JEEP CHEROKEE VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS. THE TRANSMISSION SENSOR CLUSTERS MAY HAVE INSUFFICIENT CRIMPS IN THE TRANSMISSION WIRE HARNESS, AND AS A RESULT, THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL." I HAVE A 2014 JEEP, THIS IS EXACTLY WHAT MY CAR IS DOING! MY VIN# IS NOT LISTED AS HAVING A RECALL ON IT?? THIS WILL JUST HAPPEN AT ANY MOMENT NO WARNING, IT WILL JERK FORWARD SOMETIMES, THEN OTHERS TIMES, IT JUST COMES OUT OF GEAR AND THE SCREEN SAIDS TO PUT IN PARK THEN BACK TO THE GEAR. KINDA HARD TO DO THAT IN THE MIDDLE OF THE INTERSTATE OR BUSY HIGHWAY. (I'M GOING TO GET KILLED!) IT SEEMS TO LOOSE POWER/ IT SOUNDS/FEELS LIKE IT'S STUCK IN A LOWER GEAR THAN IT SHOULD BE AT TIMES.

Dec 28, 2019 62,096 mi

MY DAUGHTERS JEEP CHEROKEE SPORT 2.4L AT 62000 MILES HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

Dec 28, 2019 62,096 mi

MY DAUGHTERS JEEP CHEROKEE SPORT 2.4L AT 62000 MILES HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

Dec 24, 2019 50,000 mi

THE OIL FILTER ADAPTER LEAKS OIL, CAUSING IT TO POOL ON TOP OF THE ENGINE. FIRE HAZARD! THIS IS AN ONGOING ISSUE FOR ME, AND A QUICK GOOGLE SEARCH REVEALS MANY CONSUMERS WITH THE SAME PROBLEM. MY VEHICLE ONLY HAS 50,000 MILES.

Dec 24, 2019 50,000 mi

THE OIL FILTER ADAPTER LEAKS OIL, CAUSING IT TO POOL ON TOP OF THE ENGINE. FIRE HAZARD! THIS IS AN ONGOING ISSUE FOR ME, AND A QUICK GOOGLE SEARCH REVEALS MANY CONSUMERS WITH THE SAME PROBLEM. MY VEHICLE ONLY HAS 50,000 MILES.

Dec 22, 2019 63,252 mi

MY VEHICLE BETWEEN 50,000 TO 62500 MILES HAVE BEEN SHUTTING DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING HIGHWAY AND ON CITY STREETS. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL LOCKS UP AND I CANNOT STEER VEHICLE. I HAVE ALREADY PAID FOR MYSELF TO GET ALTERNATOR REPLACED, CABIN FILTER, NEW SPARK PLUGS, AND SEVERAL BATTERIES AND PROBLEM STILL EXISTS. I HAVE HAD THIS VEHICLE 17 MONTHS.

Dec 22, 2019 63,252 mi

MY VEHICLE BETWEEN 50,000 TO 62500 MILES HAVE BEEN SHUTTING DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING HIGHWAY AND ON CITY STREETS. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL LOCKS UP AND I CANNOT STEER VEHICLE. I HAVE ALREADY PAID FOR MYSELF TO GET ALTERNATOR REPLACED, CABIN FILTER, NEW SPARK PLUGS, AND SEVERAL BATTERIES AND PROBLEM STILL EXISTS. I HAVE HAD THIS VEHICLE 17 MONTHS.

Dec 18, 2019 55,000 mi

WITHIN TWO MINUTES OF STARTING THE VEHICLE AND DRIVING IT ON THE ROAD, THE VEHICLE WAS STALL MID-TRAFFIC AND BECOME INOPERABLE. THE BATTERY LIGHT THEN COMES ON WITH AN ERROR ON SCREEN WITH SOMETHING TO THE EFFECT OF, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL 3 MINUTES OF CAUSING A TRAFFIC HAZARD WHEN THE ENGINE FINALLY TURNS OVER. ALSO THE TRANSMISSION HAS ROUGH SHIFTS AT SLOW SPEEDS CAUSING THE VEHICLE TO SUDDENLY JERK FORWARD AS IF THE GAS WAS AGGRESSIVELY PUSHED DOWN. THIS JERKINESS TO THE TRANSMISSION AND SPEED HAS ALMOST CAUSED ME TO HIT PARKED VEHICLES WHEN TRYING TO PARK THE VEHICLE IN A PARKING LOT AREA.

Dec 18, 2019 55,000 mi

WITHIN TWO MINUTES OF STARTING THE VEHICLE AND DRIVING IT ON THE ROAD, THE VEHICLE WAS STALL MID-TRAFFIC AND BECOME INOPERABLE. THE BATTERY LIGHT THEN COMES ON WITH AN ERROR ON SCREEN WITH SOMETHING TO THE EFFECT OF, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL 3 MINUTES OF CAUSING A TRAFFIC HAZARD WHEN THE ENGINE FINALLY TURNS OVER. ALSO THE TRANSMISSION HAS ROUGH SHIFTS AT SLOW SPEEDS CAUSING THE VEHICLE TO SUDDENLY JERK FORWARD AS IF THE GAS WAS AGGRESSIVELY PUSHED DOWN. THIS JERKINESS TO THE TRANSMISSION AND SPEED HAS ALMOST CAUSED ME TO HIT PARKED VEHICLES WHEN TRYING TO PARK THE VEHICLE IN A PARKING LOT AREA.

Dec 16, 2019 90,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL SUDDENLY TURNED DARK, SHUT OFF, AND THE ENGINE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

Dec 16, 2019 90,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL SUDDENLY TURNED DARK, SHUT OFF, AND THE ENGINE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNKNOWN.

Dec 2, 2019 76,000 mi

I BOUGHT THE JEEP 8/2017 AND TOOK IT TO THE DEALERSHIP MID 2018 AND COMPLAINED TO THE DEALERSHIP THAT THE JEEP ACCELERATES ON ITS OWN WHILE I'M DRIVING THAT I HAVE TO PUT MY FOOT IN THE BREAK TO SLOW THE JEEP DOWN. RIGHT AFTER THE DEALERSHIP FINISHED THEIR TESTING THEY STATED THAT THEY DIDN'T NOTICE ANY ACCELERATION WITH THE JEEP WAS FINE BUT IT WAS STILL ACCELERATING WHILE I DRIVE IT AND RIGHT AFTER I LEFT THE DEALERSHIP THE ENGINE STARTED KNOCKING MAKING A TICKING SOUND AND HAD BEEN DOING IT A YEAR AFTER I BROUGHT IT. I'M SCARED I WILL GET IN AN ACCIDENT BECAUSE IT SEEMS TO SPEED UP (ACCELERATES) ON ITS OWN. THIS HAPPENS ON THE CITY STREETS MOSTLY AND MORE IF I'M GOIN DOWN A SMALL HILL WITH MY FOOT ON THE BREAK IT AUTOMATICALLY SPEEDS UP AND THE ENGINE REVES UP PAST 3 TO 4 RPM WITH MY FOOT IN THE BREAK. MY ELECTRIC PROBLEM IS THE RADIO AND BACKUP CAMERA DOESN'T NOT ALWAY COME ON WHEN I TURN ON THE JEEP SOME TIMES IT TAKES LIKE 5 MINS FOR IT TO COME OUT OR IT COMES IN AFTER I'VE DRIVE A FEW BLOCKS. I LET THE CAR RUN AND WARM UP BEFORE I PULL OFF.

Dec 2, 2019 76,000 mi

I BOUGHT THE JEEP 8/2017 AND TOOK IT TO THE DEALERSHIP MID 2018 AND COMPLAINED TO THE DEALERSHIP THAT THE JEEP ACCELERATES ON ITS OWN WHILE I'M DRIVING THAT I HAVE TO PUT MY FOOT IN THE BREAK TO SLOW THE JEEP DOWN. RIGHT AFTER THE DEALERSHIP FINISHED THEIR TESTING THEY STATED THAT THEY DIDN'T NOTICE ANY ACCELERATION WITH THE JEEP WAS FINE BUT IT WAS STILL ACCELERATING WHILE I DRIVE IT AND RIGHT AFTER I LEFT THE DEALERSHIP THE ENGINE STARTED KNOCKING MAKING A TICKING SOUND AND HAD BEEN DOING IT A YEAR AFTER I BROUGHT IT. I'M SCARED I WILL GET IN AN ACCIDENT BECAUSE IT SEEMS TO SPEED UP (ACCELERATES) ON ITS OWN. THIS HAPPENS ON THE CITY STREETS MOSTLY AND MORE IF I'M GOIN DOWN A SMALL HILL WITH MY FOOT ON THE BREAK IT AUTOMATICALLY SPEEDS UP AND THE ENGINE REVES UP PAST 3 TO 4 RPM WITH MY FOOT IN THE BREAK. MY ELECTRIC PROBLEM IS THE RADIO AND BACKUP CAMERA DOESN'T NOT ALWAY COME ON WHEN I TURN ON THE JEEP SOME TIMES IT TAKES LIKE 5 MINS FOR IT TO COME OUT OR IT COMES IN AFTER I'VE DRIVE A FEW BLOCKS. I LET THE CAR RUN AND WARM UP BEFORE I PULL OFF.

Nov 29, 2019 12,550 mi

FILLED UP THE GAS TANK AND JEEP STARTED STALLING WITH IN THE FIRST MILE OF DRIVING, WAS THINKING IT MIGHT BE THE FUEL CAP SO I TIGHTENED IT AND DROVE THE JEEP FOR A FEW MILES AND EVERYTHING WENT BACK TO NORMAL. NEXT TIME, AFTER ANOTHER FILL UP A MONTH LATER, MY CAR STALLED WHEN I STOPPED AT A STOP SIGN ABOUT A MILE AFTER FILL UP, I WAS ABLE TO PULL OVER, AND I CHECKED THE GAS CAP AGAIN TO BE SURE IT WAS TIGHT AND RESTART THE ENGINE, THEN WHILE IN MOTION GOING THRU A TURN AT AN INTERSECTION ABOUT 1/4 OF MILE DOWN THE ROAD, IT TRIED TO STALL AGAIN BUT LUCKILY DIDN'T COMPLETELY SHUT OFF,AND THE TRANSMISSION SHIFTED TO NEUTRAL, AND THE DISPLAY SAID I NEEDED TO PLACE JEEP IN PARK THEN SELECT DRIVE. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, AND PLACED THE SHIFTER TO NEUTRAL THEN BACK TO DRIVE. I PROCEEDED DOWN THE ROAD AND THE VEHICLE AGAIN SHIFTED IN TO NEUTRAL AND THE DISPLAY STATED THE SAME, TO PLACE IN PARK THEN SELECT DRIVE. THIS ALL HAPPENED WITHIN TWO MILES AFTER FILLING UP. I DROVE IT ANOTHE 60 MILES OR SO AFTER THIS WITH NO PROBLEMS. HAD NO REAL PROBLEMS BEFORE THIS, OTHER THAN THE SHIFTING LAG EVERYONE HAS COMPLAINED ABOUT. ALL RECALLS HAVE BEEN ADDRESSED. NOT SURE IF THIS IS ONE PROBLEM CAUSING THE OTHER OR TWO SEPARATE PROBLEMS.I WILL TEST IT OUT ON A BACK ROAD AND TRY TO GET A PICTURE OF THE DISPLAY IF IT HAPPENS AGAIN AND PLAN A VISIT TO THE DEALER FOR A SERVICE CHECK AFTER THE HOLIDAY WEEKEND.

Nov 29, 2019 12,550 mi

FILLED UP THE GAS TANK AND JEEP STARTED STALLING WITH IN THE FIRST MILE OF DRIVING, WAS THINKING IT MIGHT BE THE FUEL CAP SO I TIGHTENED IT AND DROVE THE JEEP FOR A FEW MILES AND EVERYTHING WENT BACK TO NORMAL. NEXT TIME, AFTER ANOTHER FILL UP A MONTH LATER, MY CAR STALLED WHEN I STOPPED AT A STOP SIGN ABOUT A MILE AFTER FILL UP, I WAS ABLE TO PULL OVER, AND I CHECKED THE GAS CAP AGAIN TO BE SURE IT WAS TIGHT AND RESTART THE ENGINE, THEN WHILE IN MOTION GOING THRU A TURN AT AN INTERSECTION ABOUT 1/4 OF MILE DOWN THE ROAD, IT TRIED TO STALL AGAIN BUT LUCKILY DIDN'T COMPLETELY SHUT OFF,AND THE TRANSMISSION SHIFTED TO NEUTRAL, AND THE DISPLAY SAID I NEEDED TO PLACE JEEP IN PARK THEN SELECT DRIVE. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, AND PLACED THE SHIFTER TO NEUTRAL THEN BACK TO DRIVE. I PROCEEDED DOWN THE ROAD AND THE VEHICLE AGAIN SHIFTED IN TO NEUTRAL AND THE DISPLAY STATED THE SAME, TO PLACE IN PARK THEN SELECT DRIVE. THIS ALL HAPPENED WITHIN TWO MILES AFTER FILLING UP. I DROVE IT ANOTHE 60 MILES OR SO AFTER THIS WITH NO PROBLEMS. HAD NO REAL PROBLEMS BEFORE THIS, OTHER THAN THE SHIFTING LAG EVERYONE HAS COMPLAINED ABOUT. ALL RECALLS HAVE BEEN ADDRESSED. NOT SURE IF THIS IS ONE PROBLEM CAUSING THE OTHER OR TWO SEPARATE PROBLEMS.I WILL TEST IT OUT ON A BACK ROAD AND TRY TO GET A PICTURE OF THE DISPLAY IF IT HAPPENS AGAIN AND PLAN A VISIT TO THE DEALER FOR A SERVICE CHECK AFTER THE HOLIDAY WEEKEND.

Nov 22, 2019 42,000 mi

FOUND OIL LEAKING FROM ENGIN IN MY DRIVE WAY. TOOK TO GARAGE WHO CHANGED OIL THAY CHECKED CAR . FOUND OIL FILTER HOUSING LEAKING OIL . I WENT ON LINE AND FOUND MANY PEOPLE HAVE THIS PROBLEM IN 2014.JEEP CHANGED THIS PART FROM METAL TO PLASTIC ON THE3 .3 V6 ENGIN I HAVE AN APPOINTMENT ON 11/26/2019 AT ISLAND JEEP ON STATEN ISLAND N.Y AT 10 AM THE ESTIMATE FOR REPAIR AROUND 800 DOLLARS MY ISSUE IS AFTER FIXING IT IT CAN HAPPEN AGAIN . BECAUSE THE PLASTIC MATERIAL USED TO MAKE PART IS NOT SUITABLE FOR THE HIGH TEMP ON MANIFOLD WHEAR IT ATTACHES TO ENGIN .

Nov 22, 2019 100,200 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL PUMP SENSOR, OIL PUMP, AND BRAKES WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO COURTESY AUTOMOTIVE GROUP (9208 E ADAMO DR, TAMPA, FL 33619, (813) 235-4700) WHERE IT WAS DIAGNOSED THAT THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE BECAME STUCK IN SAFE MODE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE CODE; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.

Nov 22, 2019 42,000 mi

FOUND OIL LEAKING FROM ENGIN IN MY DRIVE WAY. TOOK TO GARAGE WHO CHANGED OIL THAY CHECKED CAR . FOUND OIL FILTER HOUSING LEAKING OIL . I WENT ON LINE AND FOUND MANY PEOPLE HAVE THIS PROBLEM IN 2014.JEEP CHANGED THIS PART FROM METAL TO PLASTIC ON THE3 .3 V6 ENGIN I HAVE AN APPOINTMENT ON 11/26/2019 AT ISLAND JEEP ON STATEN ISLAND N.Y AT 10 AM THE ESTIMATE FOR REPAIR AROUND 800 DOLLARS MY ISSUE IS AFTER FIXING IT IT CAN HAPPEN AGAIN . BECAUSE THE PLASTIC MATERIAL USED TO MAKE PART IS NOT SUITABLE FOR THE HIGH TEMP ON MANIFOLD WHEAR IT ATTACHES TO ENGIN .

Nov 22, 2019 100,200 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE OIL PUMP SENSOR, OIL PUMP, AND BRAKES WERE REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO COURTESY AUTOMOTIVE GROUP (9208 E ADAMO DR, TAMPA, FL 33619, (813) 235-4700) WHERE IT WAS DIAGNOSED THAT THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE BECAME STUCK IN SAFE MODE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE CODE; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.

Nov 12, 2019 25 mi

THE VEHICLE SHUTS OFF WHILE IN DRIVE AND RESULTS IN HARD START WITH ROUGH IDLE. THE VEHICLE SAYS THAT IT IS IN PARK AND NEEDS TO SHIFT INTO GEAR IN ORDER FOR IT TO MOVE. THIS VEHICLE WAS IN MOTION AND HAPPENED MULTIPLE TIMES ON CITY STREETS, HIGHWAYS, TURNING, AND BRAKING. THIS COULD RESULT IN A FATAL CRASH FOR OTHERS ON THE ROAD. ECU TCU ECM ARE BELIEVED TO BE AT FAULT FOR THIS PER JEEP. THE JEEP IS IN SHOP AND AWAITING INVOICES TO SEE IF THIS FIXES THE PROBLEM. I BELIEVE IT IS THE SAME RECALL AS THE V6 VERSION.

Nov 12, 2019 25 mi

THE VEHICLE SHUTS OFF WHILE IN DRIVE AND RESULTS IN HARD START WITH ROUGH IDLE. THE VEHICLE SAYS THAT IT IS IN PARK AND NEEDS TO SHIFT INTO GEAR IN ORDER FOR IT TO MOVE. THIS VEHICLE WAS IN MOTION AND HAPPENED MULTIPLE TIMES ON CITY STREETS, HIGHWAYS, TURNING, AND BRAKING. THIS COULD RESULT IN A FATAL CRASH FOR OTHERS ON THE ROAD. ECU TCU ECM ARE BELIEVED TO BE AT FAULT FOR THIS PER JEEP. THE JEEP IS IN SHOP AND AWAITING INVOICES TO SEE IF THIS FIXES THE PROBLEM. I BELIEVE IT IS THE SAME RECALL AS THE V6 VERSION.

Nov 11, 2019 109,000 mi

I TOOK MY VEHICLE INTO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE A OIL LEAK CHECKED OUT. WAS SHOWN THE PROBLEM AND WAS QUOTED A REPAIR PRICE OF $850. I LATER BEGAN INVESTIGATING THE PROBLEM WHEN THE TECHNICIAN STATED IT WAS A KNOWN ISSUE WITH THE MODEL OF MY VEHICLE. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE NHTSA HAS A SERVICE BULLETIN FOR THE ISSUE; SB-10058301-5939. THIS IS A POTENTIAL FIRE RISK, WHY HAS THIS NOT BEEN ADDRESSED.

Nov 11, 2019 109,000 mi

I TOOK MY VEHICLE INTO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE A OIL LEAK CHECKED OUT. WAS SHOWN THE PROBLEM AND WAS QUOTED A REPAIR PRICE OF $850. I LATER BEGAN INVESTIGATING THE PROBLEM WHEN THE TECHNICIAN STATED IT WAS A KNOWN ISSUE WITH THE MODEL OF MY VEHICLE. UPON FURTHER INVESTIGATION I HAVE DISCOVERED THAT THE NHTSA HAS A SERVICE BULLETIN FOR THE ISSUE; SB-10058301-5939. THIS IS A POTENTIAL FIRE RISK, WHY HAS THIS NOT BEEN ADDRESSED.

Nov 3, 2019 42,000 mi

AS I APPROACHED AN INTERSECTION AND PUSHED ON THE BREAKS THE CAR STALLED OUT. WARNING LIGHTS CAME ON. AFTER RESTARTING THE CAR IT STALLED OUT AGAIN WHEN I TRIED TO BREAK A SECOND TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. THE LAST TIME IT HAPPENED, THE CAR STALLED OUT IN THE MIDDLE OF A MAIN ROADWAY AS I APPROACHED A RED LIGHT; I WAS ALMOST REAR-ENDED. I TRIED TO RESTART THE CAR. ONCE I GOT IT RESTARTED I TRIED TO PUT IT IN GEAR AND THE CAR BUCKET AND STALLED OUT AGAIN. I TRIED A NUMBER OF TIMES TO RESTART THE CAR AND EVENTUALLY GOT IT STARTED. I EVENTUALLY GOT IT INTO GEAR AND STARTED TO DRIVE OFF THE ROADWAY. THE CAR DROVE VERY JITTERY AND WITH LITTLE TO NO POWER. MOST WARNING LIGHTS ON THE DASH CAME ON - 4WD INOPERABLE; PUT CAR INTO GEAR AND RESTART, SERVICE TRANSMISSION, TRACTION CONTROL PROBLEM, BATTERY PROBLEM. I HAVE HAD IT TO TWO DEALERSHIPS. ONCE SAID IT WAS THE BATTERY; I REPLACED IT. THE OTHER FIRST SAID IT WAS OIL CONSUMPTION WITH THE ENGINE BUT WHEN THAT TURNED OUT NOT TO BE THE CASE THE DEALERSHIP AND CHRYSLER/JEEP ARE TELLING ME THAT THIS IS A PROBLEM DUE TO OVERFILLING THE GAS AND THAT THE ONLY FIX IS NOT TO TOP OFF THE GAS TANK. REALLY? THIS ONLY STARTED AT @ 42,000 MILES. ALSO, I DON'T THINK THE GAS WAS TOPPED OFF EACH TIME THIS HAPPENED. I ALSO LIVE IN A STATE WHERE YOU CANNOT PUMP YOUR OWN GAS SO IF THE GAS STATION PUTS TOO MUCH GAS IN THE CAR STALLS AND CREATES A SAFETY HAZARD? HOW MUCH IS TOO MUCH GAS? THERE IS NOTHING IN THE CAR MANUAL. THERE IS NO WARNING IN AND AROUND THE GAS TANK. THIS IS A VERY SERIOUS PROBLEM AND CAUSES A VERY DANGEROUS CAR TO OPERATE. THERE EITHER NEEDS TO BE A REAL FIX FOR THIS PROBLEM OR THE CARS NEED TO BE TAKEN OFF THE ROAD. *LN*DT*JB

Nov 3, 2019 42,000 mi

AS I APPROACHED AN INTERSECTION AND PUSHED ON THE BREAKS THE CAR STALLED OUT. WARNING LIGHTS CAME ON. AFTER RESTARTING THE CAR IT STALLED OUT AGAIN WHEN I TRIED TO BREAK A SECOND TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. THE LAST TIME IT HAPPENED, THE CAR STALLED OUT IN THE MIDDLE OF A MAIN ROADWAY AS I APPROACHED A RED LIGHT; I WAS ALMOST REAR-ENDED. I TRIED TO RESTART THE CAR. ONCE I GOT IT RESTARTED I TRIED TO PUT IT IN GEAR AND THE CAR BUCKET AND STALLED OUT AGAIN. I TRIED A NUMBER OF TIMES TO RESTART THE CAR AND EVENTUALLY GOT IT STARTED. I EVENTUALLY GOT IT INTO GEAR AND STARTED TO DRIVE OFF THE ROADWAY. THE CAR DROVE VERY JITTERY AND WITH LITTLE TO NO POWER. MOST WARNING LIGHTS ON THE DASH CAME ON - 4WD INOPERABLE; PUT CAR INTO GEAR AND RESTART, SERVICE TRANSMISSION, TRACTION CONTROL PROBLEM, BATTERY PROBLEM. I HAVE HAD IT TO TWO DEALERSHIPS. ONCE SAID IT WAS THE BATTERY; I REPLACED IT. THE OTHER FIRST SAID IT WAS OIL CONSUMPTION WITH THE ENGINE BUT WHEN THAT TURNED OUT NOT TO BE THE CASE THE DEALERSHIP AND CHRYSLER/JEEP ARE TELLING ME THAT THIS IS A PROBLEM DUE TO OVERFILLING THE GAS AND THAT THE ONLY FIX IS NOT TO TOP OFF THE GAS TANK. REALLY? THIS ONLY STARTED AT @ 42,000 MILES. ALSO, I DON'T THINK THE GAS WAS TOPPED OFF EACH TIME THIS HAPPENED. I ALSO LIVE IN A STATE WHERE YOU CANNOT PUMP YOUR OWN GAS SO IF THE GAS STATION PUTS TOO MUCH GAS IN THE CAR STALLS AND CREATES A SAFETY HAZARD? HOW MUCH IS TOO MUCH GAS? THERE IS NOTHING IN THE CAR MANUAL. THERE IS NO WARNING IN AND AROUND THE GAS TANK. THIS IS A VERY SERIOUS PROBLEM AND CAUSES A VERY DANGEROUS CAR TO OPERATE. THERE EITHER NEEDS TO BE A REAL FIX FOR THIS PROBLEM OR THE CARS NEED TO BE TAKEN OFF THE ROAD. *LN*DT*JB

Oct 31, 2019 58,000 mi

MY CAR DEVELOPED AN OIL LEAK, SLOW BUT STEADY, AND AFTER TAKING IT IN TO BE CHECKED WE LEARNED THAT THERE WAS A LARGE CRACK IN THE OIL FILTER HOUSING ASSEMBLY. THIS ALONG WITH UPPER AND LOWER GASKETS, WILL NEED TO BE COMPLETELY REPLACED TO THE TUNE OF $500-900. THIS PIECE IS PLASTIC, SO IS EASY TO CRACK IF THE FILTER IS OVER TIGHTENED. I THINK THIS SHOULD BE RECALLED AND REPLACED WITH SOMETHING STURDIER.

Oct 31, 2019 59,100 mi

MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.

Oct 31, 2019 58,000 mi

MY CAR DEVELOPED AN OIL LEAK, SLOW BUT STEADY, AND AFTER TAKING IT IN TO BE CHECKED WE LEARNED THAT THERE WAS A LARGE CRACK IN THE OIL FILTER HOUSING ASSEMBLY. THIS ALONG WITH UPPER AND LOWER GASKETS, WILL NEED TO BE COMPLETELY REPLACED TO THE TUNE OF $500-900. THIS PIECE IS PLASTIC, SO IS EASY TO CRACK IF THE FILTER IS OVER TIGHTENED. I THINK THIS SHOULD BE RECALLED AND REPLACED WITH SOMETHING STURDIER.

Oct 31, 2019 59,100 mi

MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.

Oct 28, 2019 98,100 mi

MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.

Oct 28, 2019 98,100 mi

MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.

Oct 25, 2019 50,000 mi

WHILE DRIVING THE ENGINE STALLS OUT. IT HAS BEEN WELL MAINTAINED AT THE DEALERSHIP. THE DEALERSHIP CLAIMS THEY HAVE NO KNOWLEDGE OF THIS TYPE OF PROBLEM BUT A GOOGLE SEARCH SHOWS THAT IT IS A COMMON ISSUE LEAVING PEOPLE STRANDED IN DANGEROUS PLACES.

Oct 25, 2019 107,000 mi

EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.

Oct 25, 2019 50,000 mi

WHILE DRIVING THE ENGINE STALLS OUT. IT HAS BEEN WELL MAINTAINED AT THE DEALERSHIP. THE DEALERSHIP CLAIMS THEY HAVE NO KNOWLEDGE OF THIS TYPE OF PROBLEM BUT A GOOGLE SEARCH SHOWS THAT IT IS A COMMON ISSUE LEAVING PEOPLE STRANDED IN DANGEROUS PLACES.

Oct 25, 2019 107,000 mi

EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.

Oct 22, 2019 88,700 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE FUEL TANK WAS FULL, THE VEHICLE JERKED AND SHUDDERED. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER DRIVING APPROXIMATELY 700 FEET, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED BY AAA TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,700.

Oct 22, 2019 88,700 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE FUEL TANK WAS FULL, THE VEHICLE JERKED AND SHUDDERED. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER DRIVING APPROXIMATELY 700 FEET, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED BY AAA TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,700.

Oct 11, 2019 57,000 mi

VEHICLE STARTED LOSING POWER WHILE STOPPED AT LIGHT IN TRAFFIC, LESS THAN A MILE DOWN THE ROAD WHILE COMING TO A STOP THE VEHICLE STARTED TO LUNGE FORWARD AS IF I WAS ACCELERATING THEN VEHICLE LOST POWER AND ENGINE STOPPED. VEHICLE MESSAGE STATED TO 'SHIFT TO PARK AND THAN SELECT DESIRED GEAR.' ONCE VEHICLE WAS SHIFTED TO PARK AND THEN TO DRIVE THE VEHICLE STARTED TO LOSE POWER AGAIN. WHILE DRIVING THE VEHICLE AUTOMATICALLY WENT INTO 'LIMP MODE' NEARLY CAUSING AN ACCIDENT. I MADE THE 5 MILE JOURNEY BACK HOME WITH THE VEHICLE LOSING POWER WHILE SLOWING OR LUNGING WHILE STOPPING. I AM SCARED TO DRIVE THE VEHICLE ON THE HIGHWAY AS THIS IS ALMOST GRANTEES THAT THERE WILL BE AN ACCIDENT. PRIOR TO THIS DAY NO SIGNS OF FAILING COMPONENTS.

Oct 11, 2019 57,000 mi

VEHICLE STARTED LOSING POWER WHILE STOPPED AT LIGHT IN TRAFFIC, LESS THAN A MILE DOWN THE ROAD WHILE COMING TO A STOP THE VEHICLE STARTED TO LUNGE FORWARD AS IF I WAS ACCELERATING THEN VEHICLE LOST POWER AND ENGINE STOPPED. VEHICLE MESSAGE STATED TO 'SHIFT TO PARK AND THAN SELECT DESIRED GEAR.' ONCE VEHICLE WAS SHIFTED TO PARK AND THEN TO DRIVE THE VEHICLE STARTED TO LOSE POWER AGAIN. WHILE DRIVING THE VEHICLE AUTOMATICALLY WENT INTO 'LIMP MODE' NEARLY CAUSING AN ACCIDENT. I MADE THE 5 MILE JOURNEY BACK HOME WITH THE VEHICLE LOSING POWER WHILE SLOWING OR LUNGING WHILE STOPPING. I AM SCARED TO DRIVE THE VEHICLE ON THE HIGHWAY AS THIS IS ALMOST GRANTEES THAT THERE WILL BE AN ACCIDENT. PRIOR TO THIS DAY NO SIGNS OF FAILING COMPONENTS.

Oct 9, 2019 40,000 mi

2014 JEEP CHEROKEE~50K MILES: BOUGHT BRAND NEW FROM DEALERSHIP AND EXCLUSIVELY DEALER MAINTAINED...A YEAR AGO 2 THINGS SPONTANEOUSLY STARTED HAPPENING TO MY JEEP. 1-AS I WOULD SLOW DOWN AND COME TO A STOP MY CAR WOULD SHUT OFF, STALL OUT. 2-AS I WAS DRIVING MY ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND ELECTRONIC STABILITY CONTROL LIGHT WOULD START FLASHING AND THE JEEP WOULD NOT RUN RIGHT. I WOULD PULL OVER, TURN THE CAR OFF, RESET THE ENGINE LIGHT AND THEN I WOULD BE ABLE TO DRIVE UNTIL IT HAPPENED AGAIN. SOMETIMES IT WOULD HAPPEN AFTER 5 MILES OF DRIVING, OTHER TIMES I WOULD GO OVER 100 MILES WITHOUT INCIDENT. I HAD APPROXIMATELY 25% REMAINING ON MY OIL LIFE CYCLE-LAST OIL CHANGE LESS THAN 6MONTHS/5000 MILES. I TESTED THE BATTERY AND A FEW THINGS BEFORE I BROUGHT IT TO THE DEALERSHIP. DEALER SAID MY OIL LEVEL WAS DANGEROUSLY LOW AND I NEED A FUEL SYSTEM CLEANING. THEY DID AN OIL CHANGE AND FUEL CLEANING, ASKED ME TO COME BACK AFTER DRIVING 1000 MILES FOR AN OIL CONSUMPTION TEST. THEY SAID THE RESULT OF THE TEST WAS WITHIN NORMAL LIMITS. A YEAR LATER, AGAIN AROUND 20% OIL LIFE REMAINING-LESS THAN 6 MONTHS AND LESS THAN 5000 MILES SINCE LAST OIL CHANGE I AM GETTING THE SAME SYMPTOMS-ALL THREE LIGHTS COMING ON, CAR STALLED ON SEPARATE OCCASION. WILL BE BRINGING BACK TO DEALER THIS WEEK, HOWEVER THIS CAR HAS RECEIVED ALL OIL CHANGES BY DEALER WITHIN THE PROPER TIME AND I TAKE GOOD CARE OF THE CAR- THIS SEEMS A BIT DANGEROUS AND SHOULD NOT BE HAPPENING. IT AFFECTS MY COMMUTE TO WORK, CHILD CARE, TIME, ETC.

Oct 9, 2019 40,000 mi

2014 JEEP CHEROKEE~50K MILES: BOUGHT BRAND NEW FROM DEALERSHIP AND EXCLUSIVELY DEALER MAINTAINED...A YEAR AGO 2 THINGS SPONTANEOUSLY STARTED HAPPENING TO MY JEEP. 1-AS I WOULD SLOW DOWN AND COME TO A STOP MY CAR WOULD SHUT OFF, STALL OUT. 2-AS I WAS DRIVING MY ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND ELECTRONIC STABILITY CONTROL LIGHT WOULD START FLASHING AND THE JEEP WOULD NOT RUN RIGHT. I WOULD PULL OVER, TURN THE CAR OFF, RESET THE ENGINE LIGHT AND THEN I WOULD BE ABLE TO DRIVE UNTIL IT HAPPENED AGAIN. SOMETIMES IT WOULD HAPPEN AFTER 5 MILES OF DRIVING, OTHER TIMES I WOULD GO OVER 100 MILES WITHOUT INCIDENT. I HAD APPROXIMATELY 25% REMAINING ON MY OIL LIFE CYCLE-LAST OIL CHANGE LESS THAN 6MONTHS/5000 MILES. I TESTED THE BATTERY AND A FEW THINGS BEFORE I BROUGHT IT TO THE DEALERSHIP. DEALER SAID MY OIL LEVEL WAS DANGEROUSLY LOW AND I NEED A FUEL SYSTEM CLEANING. THEY DID AN OIL CHANGE AND FUEL CLEANING, ASKED ME TO COME BACK AFTER DRIVING 1000 MILES FOR AN OIL CONSUMPTION TEST. THEY SAID THE RESULT OF THE TEST WAS WITHIN NORMAL LIMITS. A YEAR LATER, AGAIN AROUND 20% OIL LIFE REMAINING-LESS THAN 6 MONTHS AND LESS THAN 5000 MILES SINCE LAST OIL CHANGE I AM GETTING THE SAME SYMPTOMS-ALL THREE LIGHTS COMING ON, CAR STALLED ON SEPARATE OCCASION. WILL BE BRINGING BACK TO DEALER THIS WEEK, HOWEVER THIS CAR HAS RECEIVED ALL OIL CHANGES BY DEALER WITHIN THE PROPER TIME AND I TAKE GOOD CARE OF THE CAR- THIS SEEMS A BIT DANGEROUS AND SHOULD NOT BE HAPPENING. IT AFFECTS MY COMMUTE TO WORK, CHILD CARE, TIME, ETC.

Oct 8, 2019 25,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE "FOUR WHEEL DRIVE UNAVAILABLE" MESSAGE APPEARED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER (300 BALTIMORE PIKE, SPRINGFIELD, PA) AND THE TRANSMISSION WAS REPLACED. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURES CONTINUED. LATER, THE WATER PUMP WAS REPLACED AND THE TRANSMISSION WOULD NOT SWITCH INTO THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

Oct 8, 2019 25,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE "FOUR WHEEL DRIVE UNAVAILABLE" MESSAGE APPEARED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER (300 BALTIMORE PIKE, SPRINGFIELD, PA) AND THE TRANSMISSION WAS REPLACED. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURES CONTINUED. LATER, THE WATER PUMP WAS REPLACED AND THE TRANSMISSION WOULD NOT SWITCH INTO THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

Oct 7, 2019 50,000 mi

ON SOME OCCASIONS WHEN I GET GAS MY VEHICLE WILL COMPLETELY STOP AND TURN OFF RIGHT BEFORE I DRIVE OUT OF THE GAS STATION. ONCE RESTART IT TAKES A FEW TIMES AND THEN I AM ABLE TO DRIVE. ONCE ON THE ROAD IT CHUGS FOR MILES. ONCE THE GAS SETS IT'S BACK TO NORMAL AGAIN. THE FUEL PRESSURE GAGE WAS ALREADY REPLACED A FEW YEARS AGO. NO ONE KNOWS WHAT IS WRONG AND IT WOULD COST A LOT TO FIND OUT THE SOURCE SO I JUST DEAL WITH IT UNTIL I CAN SELL THIS VEHICLE. THIS HAS HAPPENED SINCE 2017 WHEN THE VEHICLE WAS NOT EVEN THREE YEARS OLD.

Oct 7, 2019 50,000 mi

ON SOME OCCASIONS WHEN I GET GAS MY VEHICLE WILL COMPLETELY STOP AND TURN OFF RIGHT BEFORE I DRIVE OUT OF THE GAS STATION. ONCE RESTART IT TAKES A FEW TIMES AND THEN I AM ABLE TO DRIVE. ONCE ON THE ROAD IT CHUGS FOR MILES. ONCE THE GAS SETS IT'S BACK TO NORMAL AGAIN. THE FUEL PRESSURE GAGE WAS ALREADY REPLACED A FEW YEARS AGO. NO ONE KNOWS WHAT IS WRONG AND IT WOULD COST A LOT TO FIND OUT THE SOURCE SO I JUST DEAL WITH IT UNTIL I CAN SELL THIS VEHICLE. THIS HAS HAPPENED SINCE 2017 WHEN THE VEHICLE WAS NOT EVEN THREE YEARS OLD.

Oct 5, 2019 66,953 mi

THE VEHICLE HAS A CONSISTENT ISSUE OF SHUTTING OFF WHILE DRIVING AFTER REFUELING. ISSUE USUALLY OCCURS WITHIN A MILE OF THE GAS STATION. THE CAR WILL BEGIN STUTTERING AND LUNGING AND WILL SHUT OFF STOPPED OR EVEN AT HIGHWAY SPEEDS. THE PANEL SHOWS A TRANSMISSION LIGHT AND ENGINE LIGHT AND WILL NOT FUNCTION AGAIN UNTIL AFTER PUTTING IT IN PARK, TURNING OFF THE ACCESSORIES AND RESTARTING THE VEHICLE. THE VEHICLE RUNS FINE AFTER RESTARTING, AND WILL NOT HAVE THE ISSUE AGAIN UNTIL REFUELING. THE VEHICLE SHUTTING OFF ON THE HIGHWAY IS A VERY DANGEROUS AND NERVE-RACKING EXPERIENCE.*DT

Oct 5, 2019 66,953 mi

THE VEHICLE HAS A CONSISTENT ISSUE OF SHUTTING OFF WHILE DRIVING AFTER REFUELING. ISSUE USUALLY OCCURS WITHIN A MILE OF THE GAS STATION. THE CAR WILL BEGIN STUTTERING AND LUNGING AND WILL SHUT OFF STOPPED OR EVEN AT HIGHWAY SPEEDS. THE PANEL SHOWS A TRANSMISSION LIGHT AND ENGINE LIGHT AND WILL NOT FUNCTION AGAIN UNTIL AFTER PUTTING IT IN PARK, TURNING OFF THE ACCESSORIES AND RESTARTING THE VEHICLE. THE VEHICLE RUNS FINE AFTER RESTARTING, AND WILL NOT HAVE THE ISSUE AGAIN UNTIL REFUELING. THE VEHICLE SHUTTING OFF ON THE HIGHWAY IS A VERY DANGEROUS AND NERVE-RACKING EXPERIENCE.*DT

Sep 30, 2019 49,458 mi

ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF.

Sep 30, 2019 49,458 mi

ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF.

Sep 28, 2019

BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES

Sep 28, 2019

BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES

Sep 20, 2019 96,000 mi

GEAR BECOMES STUCK IN THE TRANSMISSION WHILE DRIVING AT LOW SPEED CAUSING VEHICLE TO ROCK AS IF IT WAS HIT FROM THE BACK, TOOK IT IN MULTIPLE TIMES AND WAS TOLD THE TRANSMISSION SOFTWARE NEED CALIBRATED BUT I SUSPECT IT IS DUE TO UNEXPECTED SHIFTING OF THE TRANSMISSION TO NEUTRAL, RESULTING IN A LOSS OF DRIVE WHICH MAY INCREASE THE RISK OF A CRASH.

Sep 20, 2019 96,000 mi

GEAR BECOMES STUCK IN THE TRANSMISSION WHILE DRIVING AT LOW SPEED CAUSING VEHICLE TO ROCK AS IF IT WAS HIT FROM THE BACK, TOOK IT IN MULTIPLE TIMES AND WAS TOLD THE TRANSMISSION SOFTWARE NEED CALIBRATED BUT I SUSPECT IT IS DUE TO UNEXPECTED SHIFTING OF THE TRANSMISSION TO NEUTRAL, RESULTING IN A LOSS OF DRIVE WHICH MAY INCREASE THE RISK OF A CRASH.

Sep 12, 2019 512,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND CALLED AN INDEPENDENT MECHANIC TO COME TO THE SCENE. THE MECHANIC LOCATED FAILURE CODE NUMBER: P1D73 (ACTIVE GRILL SHUTTER). THE INDEPENDENT MECHANIC LIFTED THE HOOD AND NOTICED THAT TWO PLASTIC PIECES OF GRILL SHUTTER WERE DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 512,000.

Sep 12, 2019 512,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND CALLED AN INDEPENDENT MECHANIC TO COME TO THE SCENE. THE MECHANIC LOCATED FAILURE CODE NUMBER: P1D73 (ACTIVE GRILL SHUTTER). THE INDEPENDENT MECHANIC LIFTED THE HOOD AND NOTICED THAT TWO PLASTIC PIECES OF GRILL SHUTTER WERE DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 512,000.

Sep 10, 2019 42,000 mi

ENGINE STALLS WHILE DRIVING. TWO CASES IN WHICH THIS OCCURS: 1) AFTER FUELING THE VEHICLE, IF "TOPPED OFF", THE ENGINE WILL STALL WHEN DRIVING RESUMES. 2) RANDOM TIMES, DRIVING THE CAR...WHEN STOPPED, THEN TURNING LEFT, THE ENGINE WILL STALL IN TRAFFIC (ENGINE LIGHT COMES ON). ABLE TO RESTART, BUT ENGINE MAKES TERRIBLE NOISE (WHINING) ON FIRST RESTART ATTEMPT. THE ENGINE STALL ISSUE APPEARS COMMON TO THIS VEHICLE (PER INTERNET SEARCH). STALLING IN TRAFFIC OR DURING TURNS CREATES SAFETY HAZARD TO DRIVER AND OTHER DRIVERS IN THE AREA.

Sep 10, 2019 42,000 mi

ENGINE STALLS WHILE DRIVING. TWO CASES IN WHICH THIS OCCURS: 1) AFTER FUELING THE VEHICLE, IF "TOPPED OFF", THE ENGINE WILL STALL WHEN DRIVING RESUMES. 2) RANDOM TIMES, DRIVING THE CAR...WHEN STOPPED, THEN TURNING LEFT, THE ENGINE WILL STALL IN TRAFFIC (ENGINE LIGHT COMES ON). ABLE TO RESTART, BUT ENGINE MAKES TERRIBLE NOISE (WHINING) ON FIRST RESTART ATTEMPT. THE ENGINE STALL ISSUE APPEARS COMMON TO THIS VEHICLE (PER INTERNET SEARCH). STALLING IN TRAFFIC OR DURING TURNS CREATES SAFETY HAZARD TO DRIVER AND OTHER DRIVERS IN THE AREA.

Aug 23, 2019 72,000 mi

MY JEEP IS POPPING OUT OF GEAR, TELLS ME TO SHUT OFF THE VEHICLE AND RESTART IT. I WENT TO DODGE TO IND OUT IF IT COULD BE FIXED AND THEY SAID SINCE ITS NOT APART OF THE RECALL THAT WE WILL HAVE TO PAY OUT OF POCKET. THERE IS A RECALL ON THIS JEEP FOR THE 6 CYLINDER 2014, ITS FOR THE SAME THING MY JEEP IS DOING. THIS IS NOW HAPPENING ALMOST EVERYDAY, IM AFRAID MY VEHICLE WON'T TURN ON ONE DAY AND IM GONNA GET HIT BY ANOTHER CAR OR WORSE.

Aug 23, 2019 72,000 mi

MY JEEP IS POPPING OUT OF GEAR, TELLS ME TO SHUT OFF THE VEHICLE AND RESTART IT. I WENT TO DODGE TO IND OUT IF IT COULD BE FIXED AND THEY SAID SINCE ITS NOT APART OF THE RECALL THAT WE WILL HAVE TO PAY OUT OF POCKET. THERE IS A RECALL ON THIS JEEP FOR THE 6 CYLINDER 2014, ITS FOR THE SAME THING MY JEEP IS DOING. THIS IS NOW HAPPENING ALMOST EVERYDAY, IM AFRAID MY VEHICLE WON'T TURN ON ONE DAY AND IM GONNA GET HIT BY ANOTHER CAR OR WORSE.

Aug 21, 2019 85,000 mi

TRANSMISSION SLIPS, CAUSING EXCESSIVE RPMS, ABRUPT AND JOLTING SHIFTS, AND SUDDEN VARIATIONS IN RPMS. THIS HAS BEEN AN ISSUE WITH THE VEHICLE FOR SEVERAL YEARS. HAVE TIRED MULTIPLE TIMES GOING TO DEALER TO HAVE THE ISSUE SOLVED, BUT HAVE ONLY BEEN GIVEN NEW UPDATES WHICH HAVE FAILED TO SOLVE THE PROBLEM.

Aug 21, 2019 85,000 mi

TRANSMISSION SLIPS, CAUSING EXCESSIVE RPMS, ABRUPT AND JOLTING SHIFTS, AND SUDDEN VARIATIONS IN RPMS. THIS HAS BEEN AN ISSUE WITH THE VEHICLE FOR SEVERAL YEARS. HAVE TIRED MULTIPLE TIMES GOING TO DEALER TO HAVE THE ISSUE SOLVED, BUT HAVE ONLY BEEN GIVEN NEW UPDATES WHICH HAVE FAILED TO SOLVE THE PROBLEM.

Aug 19, 2019 103,000 mi

AFTER FUELING, THE JEEP WILL START SURGING, THE IDLING BECOMES ERRATIC AND THEN IT WILL STALL OUT WITH THE PARKING BRAKE LIGHT COMING ON, SERVICE TRANSMISSION LIGHT COMES ON, THE D ON THE IP FLASHES AND WHEN PLACING GEAR SELECTOR FROM D TO P, THE JEEP MAKES A LOUD CLUNK WHICH CAN BE FELT THRU THE FLOOR. SHIFTING INTO ANY OTHER GEAR DOES THE SAME. THIS HAS HAPPENED OVER 10 TIMES SINCE PURCHASING NEW. WE NEVER TOP OFF THE FUEL TANK AND TAKE CARE TO FILL UP IF TANK SHOWS 1/4 FULL. IT'S BEEN TO THE DEALER, AT LEAST TWICE, TO HAVE THE TRANSMISSION "FLASHED" BUT THE PROBLEM KEEPS RECURRING. EACH TIME THE DEALER (GREENVILLE CHRYSLER, GREENVILLE, TX) TRIES TO CHARGE US A DIAGNOSTIC FEE WHICH WE ADAMANTLY REJECT AFTER THE FIRST TIME BECAUSE THE PROBLEM IS EXACTLY THE SAME. JUST 4 DAYS AGO, MY WIFE WAS TURNING LEFT AT A LIGHT FROM A STOP, AFTER FUELING, AND IT STALLED IN THE MIDDLE OF THE INTERSECTION. SHE WAS ABLE TO RESTART IT AND DRIVE BUT SHE COULD HEAR THE LOUD CLUNK WHEN PUTTING IT IN D. SHE IMMEDIATELY CAME HOME AND PARKED IT AND I CONFIRMED THE CEL, SERVICE TRANSMISSION LIGHT, PARKING LIGHT, FLASHING D ON THE IP AND I SWITCHED FROM P TO D AND R AND IT CLUNKED EACH TIME. I UNPLUGGED THE BATTERY TO SEE IF IT WOULD CLEAR ANY CODES AND "RESET" AND LET IT SIT OVERNIGHT AND THIS MORNING IT STARTED UP FINE WITH NO WARNING LIGHTS ON THE IP. WE TOOK IT THIS AFTERNOON TO PICK UP OUR SON FROM SCHOOL AND IT DID THE SAME THING WITH ALL THE WARNING LIGHTS, CLUNKING WHEN SHIFTING GEAR AND WE LIMPED IT HOME. I'VE DISCONNECTED THE BATTERY AND WILL RECONNECT IN THE MORNING AND TAKE IT TO THE DEALERSHIP.*DT*JB*DT CONSUMER STATED IN SHORT, AFTER FILLING UP WITH FUEL, THE JEEP STUTTERS AND/OR SHUTS OFF. FOR ME, THIS HAPPENED IN PARKING LOTS OR SOMEWHERE OTHER THAN A PUBLIC ROAD. HOWEVER, MY WIFE HAS EXPERIENCED THIS ON THE ROAD ON SEVERAL OCCASIONS.THE JEEP WILL RUN FINE FOR ABOUT 2-3 MONTHS AND THEN STARTS TO ACT UP AGAIN. *JB

Aug 19, 2019 103,000 mi

AFTER FUELING, THE JEEP WILL START SURGING, THE IDLING BECOMES ERRATIC AND THEN IT WILL STALL OUT WITH THE PARKING BRAKE LIGHT COMING ON, SERVICE TRANSMISSION LIGHT COMES ON, THE D ON THE IP FLASHES AND WHEN PLACING GEAR SELECTOR FROM D TO P, THE JEEP MAKES A LOUD CLUNK WHICH CAN BE FELT THRU THE FLOOR. SHIFTING INTO ANY OTHER GEAR DOES THE SAME. THIS HAS HAPPENED OVER 10 TIMES SINCE PURCHASING NEW. WE NEVER TOP OFF THE FUEL TANK AND TAKE CARE TO FILL UP IF TANK SHOWS 1/4 FULL. IT'S BEEN TO THE DEALER, AT LEAST TWICE, TO HAVE THE TRANSMISSION "FLASHED" BUT THE PROBLEM KEEPS RECURRING. EACH TIME THE DEALER (GREENVILLE CHRYSLER, GREENVILLE, TX) TRIES TO CHARGE US A DIAGNOSTIC FEE WHICH WE ADAMANTLY REJECT AFTER THE FIRST TIME BECAUSE THE PROBLEM IS EXACTLY THE SAME. JUST 4 DAYS AGO, MY WIFE WAS TURNING LEFT AT A LIGHT FROM A STOP, AFTER FUELING, AND IT STALLED IN THE MIDDLE OF THE INTERSECTION. SHE WAS ABLE TO RESTART IT AND DRIVE BUT SHE COULD HEAR THE LOUD CLUNK WHEN PUTTING IT IN D. SHE IMMEDIATELY CAME HOME AND PARKED IT AND I CONFIRMED THE CEL, SERVICE TRANSMISSION LIGHT, PARKING LIGHT, FLASHING D ON THE IP AND I SWITCHED FROM P TO D AND R AND IT CLUNKED EACH TIME. I UNPLUGGED THE BATTERY TO SEE IF IT WOULD CLEAR ANY CODES AND "RESET" AND LET IT SIT OVERNIGHT AND THIS MORNING IT STARTED UP FINE WITH NO WARNING LIGHTS ON THE IP. WE TOOK IT THIS AFTERNOON TO PICK UP OUR SON FROM SCHOOL AND IT DID THE SAME THING WITH ALL THE WARNING LIGHTS, CLUNKING WHEN SHIFTING GEAR AND WE LIMPED IT HOME. I'VE DISCONNECTED THE BATTERY AND WILL RECONNECT IN THE MORNING AND TAKE IT TO THE DEALERSHIP.*DT*JB*DT CONSUMER STATED IN SHORT, AFTER FILLING UP WITH FUEL, THE JEEP STUTTERS AND/OR SHUTS OFF. FOR ME, THIS HAPPENED IN PARKING LOTS OR SOMEWHERE OTHER THAN A PUBLIC ROAD. HOWEVER, MY WIFE HAS EXPERIENCED THIS ON THE ROAD ON SEVERAL OCCASIONS.THE JEEP WILL RUN FINE FOR ABOUT 2-3 MONTHS AND THEN STARTS TO ACT UP AGAIN. *JB

Aug 18, 2019 51,000 mi

I STARTED MY CAR EARLY IN THE MORNING TO GO TO WORK AND AFTER A COUPLE OF FEET OF DRIVING THE VEHICLE, THE ENGINE TURNED OFF AND BATTERY LIGHT CAME ON. BATTERY IS SUFFICIENTLY CHARGED. TURNED THE CAR BACK ON, DROVE A COUPLE MORE BLOCKS AND IT DID IT AGAIN, THEN AGAIN WHILE TRYING TO GET ON THE FREEWAY.

Aug 18, 2019 47,000 mi

ON 3 OCCASIONS SINCE OBTAINING THIS CAR IT HAS STALLED, STRUGGLED WITH POWER, AND WOULD SUDDENLY STOP WHILE MOVING IN TRAFFIC. THE DASHBOARD WOULD LIGHT UP, THE CAR WOULD GIVE SEVERAL MESSAGES AND WOULD REFUSE TO START. THE MOST DANGEROUS TIME WAS WHEN TRAVELING AT 35MPH THERE WAS A LOUD BOOM AND THE CAR SUDDENLY STOPPED JERKING ME VISCIOUSLY AND FORCING SEVERAL CARS BEHIND ME TO SLAM ON BRAKES, NEARLY FORCING AN ACCIDENT. WHEN TAKEN TO THE DEALERSHIP I WAS TOLD THE SOFTWARE NEEDED TO BE UPDATED. THIS HAS HAPPENED TWICE WITH SUDDEN STOPS AND THE FIRST TIME IT JUST WOULDN'T GAIN POWER AND WAS SHIFTING VERY HARD. THE CAR HAS BEEN IN THE SHOP AND I HAVE DRIVEN LOANERS MORE THAN THIS VEHICLE I PURCHASED IN JANUARY. I FEAR FOR MY LIFE AND WILL NOT TAKE A ROAD TRIP BECAUSE OF WHAT MAY HAPPEN. PLEASE HELP!!!

Aug 18, 2019 51,000 mi

I STARTED MY CAR EARLY IN THE MORNING TO GO TO WORK AND AFTER A COUPLE OF FEET OF DRIVING THE VEHICLE, THE ENGINE TURNED OFF AND BATTERY LIGHT CAME ON. BATTERY IS SUFFICIENTLY CHARGED. TURNED THE CAR BACK ON, DROVE A COUPLE MORE BLOCKS AND IT DID IT AGAIN, THEN AGAIN WHILE TRYING TO GET ON THE FREEWAY.

Aug 18, 2019 47,000 mi

ON 3 OCCASIONS SINCE OBTAINING THIS CAR IT HAS STALLED, STRUGGLED WITH POWER, AND WOULD SUDDENLY STOP WHILE MOVING IN TRAFFIC. THE DASHBOARD WOULD LIGHT UP, THE CAR WOULD GIVE SEVERAL MESSAGES AND WOULD REFUSE TO START. THE MOST DANGEROUS TIME WAS WHEN TRAVELING AT 35MPH THERE WAS A LOUD BOOM AND THE CAR SUDDENLY STOPPED JERKING ME VISCIOUSLY AND FORCING SEVERAL CARS BEHIND ME TO SLAM ON BRAKES, NEARLY FORCING AN ACCIDENT. WHEN TAKEN TO THE DEALERSHIP I WAS TOLD THE SOFTWARE NEEDED TO BE UPDATED. THIS HAS HAPPENED TWICE WITH SUDDEN STOPS AND THE FIRST TIME IT JUST WOULDN'T GAIN POWER AND WAS SHIFTING VERY HARD. THE CAR HAS BEEN IN THE SHOP AND I HAVE DRIVEN LOANERS MORE THAN THIS VEHICLE I PURCHASED IN JANUARY. I FEAR FOR MY LIFE AND WILL NOT TAKE A ROAD TRIP BECAUSE OF WHAT MAY HAPPEN. PLEASE HELP!!!

Aug 14, 2019 63,000 mi

CAR LITERALLY STOPS WORKING WHILE DRIVING, LOCKING STEERING AND NO POWER BRAKES TO STOP. HAS HAPPENED TWICE, WHILE TURNING BOTH DIRECTIONS. OTHERS ONLINE HAVE HAD IT HAPPEN WHILE DRIVING STRAIGHT, AND CRASHED AS A RESULT. JEEP DEALER BLAMES OIL LEVEL, TRANSMISSION, AND SOFTWARE, BUT NO FIXES HAVE HELPED. CURRENTLY INSTALLING NEW TRANSMISSION DUE TO HORRIBLE SHIFTING. DEALER STATES OIL LEVEL CAN BE 1/4" LOW ON THE DIPSTICK (WITHIN THE SAFE ZONE) AND IT CAN MAKE THE CAR QUIT RUNNING WHILE YOU ARE DRIVING 70 MPH DOWN THE HIGHWAY! MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES! THIS IS A DANGEROUS CAR THAT MUST BE TAKEN OFF THE ROAD IMMEDIATELY.

Aug 14, 2019

3RD TIME SINCE PURCHASING THIS VEHICLE.NO WARNING I TURN IT OF WONT CRANK TUNR OVER NOTHING.LIGHTS STILL WORKING

Aug 14, 2019 63,000 mi

CAR LITERALLY STOPS WORKING WHILE DRIVING, LOCKING STEERING AND NO POWER BRAKES TO STOP. HAS HAPPENED TWICE, WHILE TURNING BOTH DIRECTIONS. OTHERS ONLINE HAVE HAD IT HAPPEN WHILE DRIVING STRAIGHT, AND CRASHED AS A RESULT. JEEP DEALER BLAMES OIL LEVEL, TRANSMISSION, AND SOFTWARE, BUT NO FIXES HAVE HELPED. CURRENTLY INSTALLING NEW TRANSMISSION DUE TO HORRIBLE SHIFTING. DEALER STATES OIL LEVEL CAN BE 1/4" LOW ON THE DIPSTICK (WITHIN THE SAFE ZONE) AND IT CAN MAKE THE CAR QUIT RUNNING WHILE YOU ARE DRIVING 70 MPH DOWN THE HIGHWAY! MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES! THIS IS A DANGEROUS CAR THAT MUST BE TAKEN OFF THE ROAD IMMEDIATELY.

Aug 14, 2019

3RD TIME SINCE PURCHASING THIS VEHICLE.NO WARNING I TURN IT OF WONT CRANK TUNR OVER NOTHING.LIGHTS STILL WORKING

Aug 12, 2019 88,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SEIZED AND THE ENGINE REVVED AS THE ACCELERATOR PEDAL WAS APPLIED. WHEN THE BRAKE PEDAL WAS APPLIED, THE RPMS INCREASED TO HIGH. THE "SERVICE TRANSMISSION" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE JEEP RAM (1800 W 104TH AVE, WESTMINSTER, CO 80234, (720) 907-0928), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT A SOFTWARE UPDATE WAS NEEDED AND THE OIL WAS LOW. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS COMPLETED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 88,000.

Aug 12, 2019 88,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SEIZED AND THE ENGINE REVVED AS THE ACCELERATOR PEDAL WAS APPLIED. WHEN THE BRAKE PEDAL WAS APPLIED, THE RPMS INCREASED TO HIGH. THE "SERVICE TRANSMISSION" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE JEEP RAM (1800 W 104TH AVE, WESTMINSTER, CO 80234, (720) 907-0928), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT A SOFTWARE UPDATE WAS NEEDED AND THE OIL WAS LOW. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS COMPLETED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 88,000.

Jul 24, 2019 3 mi

TRANSMISSION SLIPS INTO NEUTRAL

Jul 24, 2019 3 mi

TRANSMISSION SLIPS INTO NEUTRAL

Jul 18, 2019 50,000 mi

VEHICLE STALLS WHILE DRIVING. TAKEN TO STETLER JEEP IN YORK PA 3 TIMES AND THORNTON JEEP IN RED LION, PA 2 TIMES. THEY WILL DO A "SOFTWARE UPDATE" OR BLAME IT ON THE OIL BEING LOW OR OIL GETTING PAST THE OIL FILTER. THEY WILL SAY IT'S FIXED, IT WILL WORK FOR A FEW MONTHS AND THEN THE ISSUE WILL REOCCUR. CAR WILL STALL/SHUT OFF WHILE DRIVING AND A TRANSMISSION SERVICE MESSAGE COMES UP AND THE CAR WILL BEEP/RING. CAR WILL SOME TIMES WORK AGAIN IF RESTARTED AND SOMETIMES BE INOPERABLE FOR UP TO 25 MINUTES, LEAVING YOU STRANDED ON ROADS AND HIGHWAYS AND UNABLE TO MOVE IT TO SIDE. JEEP DEALERSHIPS ARE NOT ABLE TO FIX AND JUST KEEP SAYING IT NEEDS AN OIL CHANGE, WHICH THEY ARE THE ONES DOING. THIS IS BEEN HAPPENING FOR YEARS AND IS DANGEROUS. JEEP IS DISMISSIVE OF THEIR VEHICLE JUST SHUTTING OFF WHILE DRIVING.

Jul 18, 2019 50,000 mi

VEHICLE STALLS WHILE DRIVING. TAKEN TO STETLER JEEP IN YORK PA 3 TIMES AND THORNTON JEEP IN RED LION, PA 2 TIMES. THEY WILL DO A "SOFTWARE UPDATE" OR BLAME IT ON THE OIL BEING LOW OR OIL GETTING PAST THE OIL FILTER. THEY WILL SAY IT'S FIXED, IT WILL WORK FOR A FEW MONTHS AND THEN THE ISSUE WILL REOCCUR. CAR WILL STALL/SHUT OFF WHILE DRIVING AND A TRANSMISSION SERVICE MESSAGE COMES UP AND THE CAR WILL BEEP/RING. CAR WILL SOME TIMES WORK AGAIN IF RESTARTED AND SOMETIMES BE INOPERABLE FOR UP TO 25 MINUTES, LEAVING YOU STRANDED ON ROADS AND HIGHWAYS AND UNABLE TO MOVE IT TO SIDE. JEEP DEALERSHIPS ARE NOT ABLE TO FIX AND JUST KEEP SAYING IT NEEDS AN OIL CHANGE, WHICH THEY ARE THE ONES DOING. THIS IS BEEN HAPPENING FOR YEARS AND IS DANGEROUS. JEEP IS DISMISSIVE OF THEIR VEHICLE JUST SHUTTING OFF WHILE DRIVING.

Jul 9, 2019 62,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THREE ENGINE MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE ENGINE MOUNTS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT RECENTLY DISCOVERED THAT ONE OF THE ENGINE MOUNTS FRACTURED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BRUBAKER DODGE, CHRYSLER, JEEP, 300 EASTERN BLVD, MONTGOMERY, AL) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 62,000.

Jul 9, 2019 62,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THREE ENGINE MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE ENGINE MOUNTS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT RECENTLY DISCOVERED THAT ONE OF THE ENGINE MOUNTS FRACTURED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BRUBAKER DODGE, CHRYSLER, JEEP, 300 EASTERN BLVD, MONTGOMERY, AL) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 62,000.

Jul 7, 2019

OK I HAVE A 2014 JEEP CHEROKEE LIMITED WITH FRONT WHEEL DRIVE . ONLY HAS UNDER 54000 MILES ON IT I AM EXPERIENCING TRANSMISSION PROBLEMS ESPECIALLY IN REVERSE IT'S EXTREMELY LOUD AND RUMBLES CONSTANT WHILE IN REVERSE . ALSO WHILE IN DRIVE ONCE MOVEING IT BUCKS BUT EVENTUALLY STARTS TO GO AWAY AFTER A LIL WHILE. BUT I ALSO LOOSE POWER I'LL HAVE TO PUT THE PEDAL TO THE FLOOR THE ACCELERATOR AND I MOVE EXTREMELY SLOWLY THEN IT WILL EVENTUALLY KICK IN AND HAVE A VERY HARD TIME GOING UP LARGE HILLS ALL HILLS REALLY AND IT STRUGGLES TO GET UP IT LIKE HAS A LOT OF LACK OF POWER I'VE PUT MY JEEP IN THE SHOP NUMEROUS TIMES AND HAVE HAD MAJOR WORK DONE TO IT. ONE OF THEM THAT WAS COSTLY WAS THE CAR WOULD NOT READ THAT IT WAS IN PARK SO I COULDN'T SHUT THE CAR OFF I LOVE THE JEEP PRODUCT BUT I HATE THIS ONE IT NEEDS TO BE RECALLED. THANKS

Jul 7, 2019

OK I HAVE A 2014 JEEP CHEROKEE LIMITED WITH FRONT WHEEL DRIVE . ONLY HAS UNDER 54000 MILES ON IT I AM EXPERIENCING TRANSMISSION PROBLEMS ESPECIALLY IN REVERSE IT'S EXTREMELY LOUD AND RUMBLES CONSTANT WHILE IN REVERSE . ALSO WHILE IN DRIVE ONCE MOVEING IT BUCKS BUT EVENTUALLY STARTS TO GO AWAY AFTER A LIL WHILE. BUT I ALSO LOOSE POWER I'LL HAVE TO PUT THE PEDAL TO THE FLOOR THE ACCELERATOR AND I MOVE EXTREMELY SLOWLY THEN IT WILL EVENTUALLY KICK IN AND HAVE A VERY HARD TIME GOING UP LARGE HILLS ALL HILLS REALLY AND IT STRUGGLES TO GET UP IT LIKE HAS A LOT OF LACK OF POWER I'VE PUT MY JEEP IN THE SHOP NUMEROUS TIMES AND HAVE HAD MAJOR WORK DONE TO IT. ONE OF THEM THAT WAS COSTLY WAS THE CAR WOULD NOT READ THAT IT WAS IN PARK SO I COULDN'T SHUT THE CAR OFF I LOVE THE JEEP PRODUCT BUT I HATE THIS ONE IT NEEDS TO BE RECALLED. THANKS

Jun 28, 2019 111,000 mi

VEHICLE DOES NOT START'- INITIALLY SEEMS BATTERY RELATED, BUT BATTERY CHECKS OKAY AT TWO DIFFERENT PARTS RETAILERS. FINALLY GOT A 'SERVICE SHIFTER' MESSAGE ON THE LED READOUT ON THE DASHBOARD. BUT PROBLEM IS INTERMITTENT AND DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS IT ACTS UP IN THEIR POSSESSION. SOME OWNERS IN AN ONLINE FORUM REPORT SIMILAR ISSUES ACROSS A NUMBER OF MODEL YEARS. PLEASE HELP.

Jun 28, 2019 111,000 mi

VEHICLE DOES NOT START'- INITIALLY SEEMS BATTERY RELATED, BUT BATTERY CHECKS OKAY AT TWO DIFFERENT PARTS RETAILERS. FINALLY GOT A 'SERVICE SHIFTER' MESSAGE ON THE LED READOUT ON THE DASHBOARD. BUT PROBLEM IS INTERMITTENT AND DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS IT ACTS UP IN THEIR POSSESSION. SOME OWNERS IN AN ONLINE FORUM REPORT SIMILAR ISSUES ACROSS A NUMBER OF MODEL YEARS. PLEASE HELP.

Jun 25, 2019 55,990 mi

THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.

Jun 25, 2019 55,990 mi

THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.

Jun 13, 2019 65,000 mi

SERVICE ENGINE LIGHT COMES ON WHILE IN MOTION ON THE HIGHWAY WHEN TRIPS ARE OVER 45 MINUTES. WHILE SERVICE ENGINE IS LIT UP, THE CAR WILL NOT ACCELERATE AND I HAVE TO PULL OVER TO THE SHOULDER. AFTER TURNING ENGINE OFF AND BACK ON, CAR WILL THEN ACCELERATE. THIS HAS BEEN TAKEN TO THE DEALERSHIP AND CODE WAS P1DA9. DEALER CLAIMS THAT THERE IS NOTHING THEY CAN DO TO FIX THIS CODE AT THE MOMENT. CODE WAS CLEARED AND AFTER ANOTHER TRIP, THE SAME CODE CAME UP.

Jun 13, 2019 65,000 mi

SERVICE ENGINE LIGHT COMES ON WHILE IN MOTION ON THE HIGHWAY WHEN TRIPS ARE OVER 45 MINUTES. WHILE SERVICE ENGINE IS LIT UP, THE CAR WILL NOT ACCELERATE AND I HAVE TO PULL OVER TO THE SHOULDER. AFTER TURNING ENGINE OFF AND BACK ON, CAR WILL THEN ACCELERATE. THIS HAS BEEN TAKEN TO THE DEALERSHIP AND CODE WAS P1DA9. DEALER CLAIMS THAT THERE IS NOTHING THEY CAN DO TO FIX THIS CODE AT THE MOMENT. CODE WAS CLEARED AND AFTER ANOTHER TRIP, THE SAME CODE CAME UP.

May 28, 2019 50,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT TOOK THE VEHICLE TO CHRYSLER WORLD (2612 COUNTY ROAD EE, ABRAMS, WI 54101) WHERE IT WAS DIAGNOSED THAT THE OIL COOLER HOUSING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

May 28, 2019 14,786 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN AND THE SERVICE TRANSMISSION, CHECK ENGINE, AND PARK BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OF AND RESTARTED AFTER A FEW MINUTES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BROWN FORD (888-799-6294, LOCATED AT 483 NY-112, PATCHOGUE, NY 11772) WHERE THE TECHNICIAN REPROGRAMMED THE SOFTWARE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,786.

May 28, 2019 50,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT TOOK THE VEHICLE TO CHRYSLER WORLD (2612 COUNTY ROAD EE, ABRAMS, WI 54101) WHERE IT WAS DIAGNOSED THAT THE OIL COOLER HOUSING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

May 28, 2019 14,786 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN AND THE SERVICE TRANSMISSION, CHECK ENGINE, AND PARK BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OF AND RESTARTED AFTER A FEW MINUTES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BROWN FORD (888-799-6294, LOCATED AT 483 NY-112, PATCHOGUE, NY 11772) WHERE THE TECHNICIAN REPROGRAMMED THE SOFTWARE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,786.

Apr 24, 2019 43,600 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP SIGN, THE VEHICLE SHUT DOWN, THE BRAKES LOST POWER, AND THE ANTI-SKID AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE BACK TO REGAL NISSAN (770-998-8686, LOCATED AT 1090 HOLCOMB BRIDGE RD, ROSWELL, GA 30076) AND WAS INFORMED TO CALL A JEEP DEALER. THE CONTACT CALLED ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT AT 770-382-5885 (LOCATED AT 567 E MAIN ST, CARTERSVILLE, GA 30121) AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,600.

Apr 24, 2019 43,600 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP SIGN, THE VEHICLE SHUT DOWN, THE BRAKES LOST POWER, AND THE ANTI-SKID AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE BACK TO REGAL NISSAN (770-998-8686, LOCATED AT 1090 HOLCOMB BRIDGE RD, ROSWELL, GA 30076) AND WAS INFORMED TO CALL A JEEP DEALER. THE CONTACT CALLED ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT AT 770-382-5885 (LOCATED AT 567 E MAIN ST, CARTERSVILLE, GA 30121) AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE NISSAN DEALER FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,600.

Apr 23, 2019 40,000 mi

1. THE CAR SHIFTS REALLY HARD INTO GEAR AS I AM DRIVING. NEXT ISSUE THE DOOR ELECTRICALLY JUST STOPPED WORKING

Apr 23, 2019 40,000 mi

1. THE CAR SHIFTS REALLY HARD INTO GEAR AS I AM DRIVING. NEXT ISSUE THE DOOR ELECTRICALLY JUST STOPPED WORKING

Apr 15, 2019 56,000 mi

WHILE ACCELERATING ON THE HIGHWAY, MY VEHICLE ENGAGED IN TO PARK. MY VEHICLE WOULDN'T DO ANYTHING BUT SLOW DOWN TO A ROLL. I WAS ABLE TO BRAKE, BUT THE VEHICLE BECAME IDLE.

Apr 15, 2019 56,000 mi

WHILE ACCELERATING ON THE HIGHWAY, MY VEHICLE ENGAGED IN TO PARK. MY VEHICLE WOULDN'T DO ANYTHING BUT SLOW DOWN TO A ROLL. I WAS ABLE TO BRAKE, BUT THE VEHICLE BECAME IDLE.

Apr 4, 2019 66,000 mi

AROUND 4:30 PM, AFTER JUST A FEW SECONDS OF LEAVING MY DRIVEWAY, A MESSAGE CAME ON THAT STATED I NEEDED TO PUT THE VEHICLE IN PARK BEFORE I COULD SHIFT GEARS AND THEN MY BATTERY LIGHT AND ENGINE LIGHT CAME ON. I PULLED OVER, PUT VEHICLE INTO PARK & THEN SHUT IT OFF. RESTARTED IT, BUT STRUGGLED TO START.. ATTEMPTED TO RESTART A THIRD TIME BUT WAS DEAD. TURNED THE KEY TO RUN TO SEE WHAT LIGHTS STAYED ON THE DASHBOARD THE BATTERY WAS STILL ON WHILE THE ENGINE LIGHT DISAPPEARED. AFTER WAITING ABOUT A HALF HOUR, MY FATHER IN LAW WAS ABLE TO GIVE ME A JUMP. CAR STARTED AND WAS ABLE TO DRIVE GET THE BATTERY REPLACED. HOWEVER I READ LAST NIGHT SIMILAR COMPLAINTS, WITH THE BATTERY NOT BEING THE ISSUE SO MY HUSBAND WILL BE GETTING THE PREVIOUS BATTERY WE HAD, TESTED THIS WEEKEND.

Apr 4, 2019 66,000 mi

AROUND 4:30 PM, AFTER JUST A FEW SECONDS OF LEAVING MY DRIVEWAY, A MESSAGE CAME ON THAT STATED I NEEDED TO PUT THE VEHICLE IN PARK BEFORE I COULD SHIFT GEARS AND THEN MY BATTERY LIGHT AND ENGINE LIGHT CAME ON. I PULLED OVER, PUT VEHICLE INTO PARK & THEN SHUT IT OFF. RESTARTED IT, BUT STRUGGLED TO START.. ATTEMPTED TO RESTART A THIRD TIME BUT WAS DEAD. TURNED THE KEY TO RUN TO SEE WHAT LIGHTS STAYED ON THE DASHBOARD THE BATTERY WAS STILL ON WHILE THE ENGINE LIGHT DISAPPEARED. AFTER WAITING ABOUT A HALF HOUR, MY FATHER IN LAW WAS ABLE TO GIVE ME A JUMP. CAR STARTED AND WAS ABLE TO DRIVE GET THE BATTERY REPLACED. HOWEVER I READ LAST NIGHT SIMILAR COMPLAINTS, WITH THE BATTERY NOT BEING THE ISSUE SO MY HUSBAND WILL BE GETTING THE PREVIOUS BATTERY WE HAD, TESTED THIS WEEKEND.

Apr 3, 2019 76,640 mi

THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT, WHEN YOU DO TRY TO SHIFT, THE CAR WILL JOLT LIKE THE ENGINE IS GOING TO FALL OUT OF THE CAR. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT. WILL GET A MESSAGE ON DASH STATING TO SERVICE TRASMISSION AND PARKING BREAK. THIS HAS HAPPENED AT LEAST 5 TIMES THAT I HAVE DOCUMENTED BY PICTURES AND VIDEO ON MY PHONE HOWEVER, HAS HAPPENED A LOT MORE. SPECIFIC DATES DOCUMENTED ARE 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.

Apr 3, 2019 76,640 mi

THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT, WHEN YOU DO TRY TO SHIFT, THE CAR WILL JOLT LIKE THE ENGINE IS GOING TO FALL OUT OF THE CAR. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT. WILL GET A MESSAGE ON DASH STATING TO SERVICE TRASMISSION AND PARKING BREAK. THIS HAS HAPPENED AT LEAST 5 TIMES THAT I HAVE DOCUMENTED BY PICTURES AND VIDEO ON MY PHONE HOWEVER, HAS HAPPENED A LOT MORE. SPECIFIC DATES DOCUMENTED ARE 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.

Apr 1, 2019 84,000 mi

VEHICLE WILL STALL WHILE DRIVING WITH AN ERROR MESSAGE DISPLAYING "PARK TO SHIFT GEAR". HAD BATTERY REPLACED AS THAT IS WHAT LOCAL JEEP DEALERSHIP STATED ISSUE WAS. PROBLEM ACTUALLY WORSENED AFTER THIS. *TR

Apr 1, 2019 84,000 mi

VEHICLE WILL STALL WHILE DRIVING WITH AN ERROR MESSAGE DISPLAYING "PARK TO SHIFT GEAR". HAD BATTERY REPLACED AS THAT IS WHAT LOCAL JEEP DEALERSHIP STATED ISSUE WAS. PROBLEM ACTUALLY WORSENED AFTER THIS. *TR

Mar 28, 2019 50,000 mi

THIS CAR CONTINUES TO TURN OFF WHILE I AM DRIVING! TODAY IT TURNED OFF ON ME ON AN INTERSECTION! THE CAR JERKED, STARTED TO SHAKE & THEN MANY LIGHTS CAME ON. THE CHECK ENGINE LIGHT, THE BATTERY LIGHT, THE BRAKE LIGHT, MANY MORE (PLEASE SEE PICTURE ATTACHED) I BOUGHT THE CAR AT CARMAX. HAD THE EXACT SAME ISSUE IN NOVEMBER OF 2018, GOT THE CAR SERVICED UNDER MY EXTENDED WARRANTY. NOW, 4 MONTHS LATER THE SAME ISSUE HAPPENED. IN NOVEMBER, THEY INFORMED ME THE ISSUE WAS THE CAR FUEL INJECTOR & A BAD SENSOR IN THE TRANSMISSION. TODAY'S ISSUES IS STILL UNKNOWN, AS THE CAR HAS TO BE SENT OFF FOR EVALUATION. BUT TODAY WAS A VERY SCARY SITUATION FOR ME! I WOULD HATE THIS TO HAPPEN TO ANYONE WITH CHILDREN IN THE CAR!

Mar 28, 2019 50,000 mi

THIS CAR CONTINUES TO TURN OFF WHILE I AM DRIVING! TODAY IT TURNED OFF ON ME ON AN INTERSECTION! THE CAR JERKED, STARTED TO SHAKE & THEN MANY LIGHTS CAME ON. THE CHECK ENGINE LIGHT, THE BATTERY LIGHT, THE BRAKE LIGHT, MANY MORE (PLEASE SEE PICTURE ATTACHED) I BOUGHT THE CAR AT CARMAX. HAD THE EXACT SAME ISSUE IN NOVEMBER OF 2018, GOT THE CAR SERVICED UNDER MY EXTENDED WARRANTY. NOW, 4 MONTHS LATER THE SAME ISSUE HAPPENED. IN NOVEMBER, THEY INFORMED ME THE ISSUE WAS THE CAR FUEL INJECTOR & A BAD SENSOR IN THE TRANSMISSION. TODAY'S ISSUES IS STILL UNKNOWN, AS THE CAR HAS TO BE SENT OFF FOR EVALUATION. BUT TODAY WAS A VERY SCARY SITUATION FOR ME! I WOULD HATE THIS TO HAPPEN TO ANYONE WITH CHILDREN IN THE CAR!

Mar 10, 2019 71,200 mi

I WAS DRIVING AROUND 9:30PM ON WEDNESDAY FROM CLASS BACK HOME (12-15 MIN DRIVE) ON A BUSY HIGHWAY (GA 400). I HEAR A DING AND LOOKED DOWN AND NOTICED THAT MY VEHICLE BEGAN TO DECELERATE FROM 65 MPH, I WAS UNABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CAR STAYED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THAT THERE WAS ALSO AN ISSUE WITH THE PARK SHIFT. THE D LIGHT ON THE GEAR SHIFT ALSO BEGAN TO BLINK; THE VEHICLEE CASE TO A COMPLETE STOP IN THE MIDDLE LANE ON THE HIGHWAY, I HAD TO CALL THE POLICE TO COME AND BLOCK THE HIGHWAY AND HAVE SOMEONE MOVE THE VEHICLE. WHEN WE ATTEMPTED TO PUT THE VEHICLE IN DRIVE AGAIN IT BEGAN TO MOVE BACKWARDS THIS TIME. THIS IS THE SECOND INCIDENT IN WHICH MY JEEP BEGAN TO DECELERATE, THE FIRST TIME WAS A FEW MONTHS AGO LAST YEAR (OCT/NOV), THE CAR DID THE SAME THING ON A BUSY ROAD WHERE IT BEGAN TO DECELERATE AND WOULDN'T PICK UP ANY SPEED WHATSOEVER WHEN GASSED. ONCE I TRIED TO TURN IT BACK ON AND DRIVE THE VECHICLE IT BEGAN TO MOVE BACKWARDS IN DRIVE. THE CAR WAS TOWED TO KEEP AND THEY SAID THE ISSUE WAS BATTERY RELATED AND 'FIXED' IT, I PICKED IT UP A FEW DAYS LATER AND THE CAR BEGAN TO DECELERATE THE SAME DAY WHILE I WAS DRIVING ON THE HIGHWAY. I HAD TO GET IT TOWED BACK TO JEEP; I WAS INFORMED THAT THERE IS NO ISSUE AND IT SEEMED THAT THEY MISSED A STEP UPON FIXING THE BATTERY. I INQUIRED WHETHER THIS IS PART OF THE ISSUES PEOPLE FACED WHEN IT WAS RECALLED IN 2014/2015 AND WAS TOLD NO. I ASKED IF THEY'RE SURE IT IS SAFE TO DRIVE AND THEY INSISTED THAT IT WAS.

Mar 10, 2019 71,200 mi

I WAS DRIVING AROUND 9:30PM ON WEDNESDAY FROM CLASS BACK HOME (12-15 MIN DRIVE) ON A BUSY HIGHWAY (GA 400). I HEAR A DING AND LOOKED DOWN AND NOTICED THAT MY VEHICLE BEGAN TO DECELERATE FROM 65 MPH, I WAS UNABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CAR STAYED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THAT THERE WAS ALSO AN ISSUE WITH THE PARK SHIFT. THE D LIGHT ON THE GEAR SHIFT ALSO BEGAN TO BLINK; THE VEHICLEE CASE TO A COMPLETE STOP IN THE MIDDLE LANE ON THE HIGHWAY, I HAD TO CALL THE POLICE TO COME AND BLOCK THE HIGHWAY AND HAVE SOMEONE MOVE THE VEHICLE. WHEN WE ATTEMPTED TO PUT THE VEHICLE IN DRIVE AGAIN IT BEGAN TO MOVE BACKWARDS THIS TIME. THIS IS THE SECOND INCIDENT IN WHICH MY JEEP BEGAN TO DECELERATE, THE FIRST TIME WAS A FEW MONTHS AGO LAST YEAR (OCT/NOV), THE CAR DID THE SAME THING ON A BUSY ROAD WHERE IT BEGAN TO DECELERATE AND WOULDN'T PICK UP ANY SPEED WHATSOEVER WHEN GASSED. ONCE I TRIED TO TURN IT BACK ON AND DRIVE THE VECHICLE IT BEGAN TO MOVE BACKWARDS IN DRIVE. THE CAR WAS TOWED TO KEEP AND THEY SAID THE ISSUE WAS BATTERY RELATED AND 'FIXED' IT, I PICKED IT UP A FEW DAYS LATER AND THE CAR BEGAN TO DECELERATE THE SAME DAY WHILE I WAS DRIVING ON THE HIGHWAY. I HAD TO GET IT TOWED BACK TO JEEP; I WAS INFORMED THAT THERE IS NO ISSUE AND IT SEEMED THAT THEY MISSED A STEP UPON FIXING THE BATTERY. I INQUIRED WHETHER THIS IS PART OF THE ISSUES PEOPLE FACED WHEN IT WAS RECALLED IN 2014/2015 AND WAS TOLD NO. I ASKED IF THEY'RE SURE IT IS SAFE TO DRIVE AND THEY INSISTED THAT IT WAS.

Mar 8, 2019 30,000 mi

I AM THE OWNER OF A 2014 JEEP CHEROKEE. IN THE TWO YEARS SINCE I'VE OWNED MY CAR, I'VE EXPERIENCED 30+ INSTANCES IN WHICH MY CAR STOPS WORKING IN THE MIDDLE OF OPERATION. IT'S HAPPENED WHILE I'VE BEEN DRIVING ON THE INTERSTATE, IN THE MIDDLE OF INTERSECTIONS, AND JUST ABOUT EVERY OTHER TYPE OF ROAD POSSIBLE. IT USUALLY OCCURS AFTER I MAKE A TURN OR COME TO A HARD STOP. THE CAR WILL IMMEDIATELY, AND COMPLETELY RANDOMLY, COME TO A STOP. THE WHEEL WILL NO LONGER WORK, NOR WILL THE ENGINE. IT COMES WITH NO WARNING. I WILL THEN HAVE TO TURN MY CAR ON AND OFF SEVERAL TIMES BEFORE I CAN GET IT IN MOTION AGAIN. I'VE TAKEN IT TO MULTIPLE MECHANICS AND THE ONLY SOLUTION SEEMS TO BE TO GET AN OIL CHANGE, THOUGH I AM NOT QUITE DUE FOR ONE WHEN THIS HAPPENS. AFTER RESEARCH ON THE INTERNET, I'VE FOUND THIS IS A COMMON OCCURRENCE AMONGST JEEP OWNERS AND THE CAR IS EATING THROUGH AN ABNORMAL AMOUNT OF OIL. JEEP IS WELL AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO FIX IT. THE JEEP DEALERS I'VE TAKEN MY CAR TO DON'T GIVE ANY ALTERNATIVES TO FIXING THIS PROBLEM. THIS IS EXTREMELY DANGEROUS AND IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED OR SEVERELY INJURED AS A RESULT OF THIS.

Mar 8, 2019 30,000 mi

I AM THE OWNER OF A 2014 JEEP CHEROKEE. IN THE TWO YEARS SINCE I'VE OWNED MY CAR, I'VE EXPERIENCED 30+ INSTANCES IN WHICH MY CAR STOPS WORKING IN THE MIDDLE OF OPERATION. IT'S HAPPENED WHILE I'VE BEEN DRIVING ON THE INTERSTATE, IN THE MIDDLE OF INTERSECTIONS, AND JUST ABOUT EVERY OTHER TYPE OF ROAD POSSIBLE. IT USUALLY OCCURS AFTER I MAKE A TURN OR COME TO A HARD STOP. THE CAR WILL IMMEDIATELY, AND COMPLETELY RANDOMLY, COME TO A STOP. THE WHEEL WILL NO LONGER WORK, NOR WILL THE ENGINE. IT COMES WITH NO WARNING. I WILL THEN HAVE TO TURN MY CAR ON AND OFF SEVERAL TIMES BEFORE I CAN GET IT IN MOTION AGAIN. I'VE TAKEN IT TO MULTIPLE MECHANICS AND THE ONLY SOLUTION SEEMS TO BE TO GET AN OIL CHANGE, THOUGH I AM NOT QUITE DUE FOR ONE WHEN THIS HAPPENS. AFTER RESEARCH ON THE INTERNET, I'VE FOUND THIS IS A COMMON OCCURRENCE AMONGST JEEP OWNERS AND THE CAR IS EATING THROUGH AN ABNORMAL AMOUNT OF OIL. JEEP IS WELL AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO FIX IT. THE JEEP DEALERS I'VE TAKEN MY CAR TO DON'T GIVE ANY ALTERNATIVES TO FIXING THIS PROBLEM. THIS IS EXTREMELY DANGEROUS AND IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED OR SEVERELY INJURED AS A RESULT OF THIS.

Feb 17, 2019 29,191 mi

AFTER EACH TIME OF RE-FUELING THE VEHICLE STALLS WHILE TRYING TO DRIVE, DOESN'T WANT TO RUN; VEHICLE ASKS TO BE SHIFTED INTO PARK AND WE TRY AND PULL OVER OFF ON A BUSY 6 LANE ROADWAY. SCREEN SAYS SERVICE TRANSMISSION AFTER STALLING. THEN THE VEHICLE GOT STUCK IN 3RD GEAR. WEREN'T SURE IF WE WOULD MAKE IT HOME. CALLED JEEP CUSTOMER SERVICE AND THEY WOULD NOT HELP IN ANY WAY.

Feb 17, 2019 29,191 mi

AFTER EACH TIME OF RE-FUELING THE VEHICLE STALLS WHILE TRYING TO DRIVE, DOESN'T WANT TO RUN; VEHICLE ASKS TO BE SHIFTED INTO PARK AND WE TRY AND PULL OVER OFF ON A BUSY 6 LANE ROADWAY. SCREEN SAYS SERVICE TRANSMISSION AFTER STALLING. THEN THE VEHICLE GOT STUCK IN 3RD GEAR. WEREN'T SURE IF WE WOULD MAKE IT HOME. CALLED JEEP CUSTOMER SERVICE AND THEY WOULD NOT HELP IN ANY WAY.

Feb 13, 2019 85,000 mi

OIL FILTER HOUSING HAS CRACKED AND LEAKING OIL

Feb 13, 2019 85,000 mi

OIL FILTER HOUSING HAS CRACKED AND LEAKING OIL

Feb 12, 2019 78,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED SUDDENLY AND THE VEHICLE SHOOK AND LOST POWER ON THE HIGHWAY WHILE DRIVING 60 MPH. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE FAILURE OCCURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, (828) 667-5213) THREE TIMES. THE DEALER STATED THAT THE NEW VARIABLE VALVE ACTUATOR ASSEMBLY FAILED AND IT WAS REPLACED DURING THE SECOND VISIT. DURING THE FIRST VISIT, THE DEALER STATED THAT THE VEHICLE WAS LOW ON OIL AND TOPPED IT OFF. THE CONTACT HAD A CODE READER, WHICH LOCATED CODES P1042 AND P0302 FOR CYLINDER MISFIRE. THE CONTACT HAD TO PAY FOR A DIAGNOSTIC TEST EVEN THOUGH SHE LOCATED THE CODES WITH HER OWN CODE READER. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER FOR A THIRD TIME WITH THE SAME FAILURES AND THE SAME CODES. THE MANUFACTURER WAS CONTACTED AND ASSIGNED A CASE MANAGER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS 78,000.

Feb 12, 2019 78,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED SUDDENLY AND THE VEHICLE SHOOK AND LOST POWER ON THE HIGHWAY WHILE DRIVING 60 MPH. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE FAILURE OCCURRED SEVERAL TIMES AND THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM ASHEVILLE (255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, (828) 667-5213) THREE TIMES. THE DEALER STATED THAT THE NEW VARIABLE VALVE ACTUATOR ASSEMBLY FAILED AND IT WAS REPLACED DURING THE SECOND VISIT. DURING THE FIRST VISIT, THE DEALER STATED THAT THE VEHICLE WAS LOW ON OIL AND TOPPED IT OFF. THE CONTACT HAD A CODE READER, WHICH LOCATED CODES P1042 AND P0302 FOR CYLINDER MISFIRE. THE CONTACT HAD TO PAY FOR A DIAGNOSTIC TEST EVEN THOUGH SHE LOCATED THE CODES WITH HER OWN CODE READER. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER FOR A THIRD TIME WITH THE SAME FAILURES AND THE SAME CODES. THE MANUFACTURER WAS CONTACTED AND ASSIGNED A CASE MANAGER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS 78,000.

Feb 8, 2019 78,000 mi

OIL LEAK FROM CRACKED OIL COOLER. COULD CAUSE FIRE. POOR/DEFECTIVE DESIGN AND BAD LOCATION NEAR HEAT. NEEDED AN EXPENSIVE REPLACEMENT. MANY OTHERS NEEDED REPLACEMENT ALSO. JEEP CUSTOMER CARE WAS NO HELP.

Feb 8, 2019 78,000 mi

OIL LEAK FROM CRACKED OIL COOLER. COULD CAUSE FIRE. POOR/DEFECTIVE DESIGN AND BAD LOCATION NEAR HEAT. NEEDED AN EXPENSIVE REPLACEMENT. MANY OTHERS NEEDED REPLACEMENT ALSO. JEEP CUSTOMER CARE WAS NO HELP.

Jan 25, 2019 99,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE GEAR SHIFTER FAILED TO MOVE INTO NEUTRAL AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THEN VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED FIVE MILES DOWN THE ROAD. THE CONTACT STATED THAT THE COOLANT INCREASED TO 200 DEGREES. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM 24 (1020 BELMONT ST, BROCKTON, MA 02301, (781) 961-1550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, FOUR SPARK PLUGS, ONE COIL PACK, AN AUTO GRILL SHOTTER, AND JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Jan 25, 2019 99,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE GEAR SHIFTER FAILED TO MOVE INTO NEUTRAL AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THEN VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED FIVE MILES DOWN THE ROAD. THE CONTACT STATED THAT THE COOLANT INCREASED TO 200 DEGREES. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM 24 (1020 BELMONT ST, BROCKTON, MA 02301, (781) 961-1550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, FOUR SPARK PLUGS, ONE COIL PACK, AN AUTO GRILL SHOTTER, AND JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Dec 26, 2018 40,000 mi

I WAS DRIVING ON THE HIGHWAY AND MY CHECK ENGINE, TRANSMISSION AND PARK LIGHTS STARTED FLASHING. MY CAR WOULDN'T ACCELERATE AND MY COMPUTER SAID 'SERVICE TRANSMISSION'. NOW MY CAR WON'T SHIFT GEARS OR ACCELERATE. IT HAS 40K MILES ON IT.

Dec 26, 2018 40,000 mi

I WAS DRIVING ON THE HIGHWAY AND MY CHECK ENGINE, TRANSMISSION AND PARK LIGHTS STARTED FLASHING. MY CAR WOULDN'T ACCELERATE AND MY COMPUTER SAID 'SERVICE TRANSMISSION'. NOW MY CAR WON'T SHIFT GEARS OR ACCELERATE. IT HAS 40K MILES ON IT.

Dec 18, 2018

MULTIPLE TIMES AFTER FUELING UP MY VEHICLE MY CAR WILL START TO SHAKE AND SPUTTER AND JUST STALL. HAS HAPPENED WHILE ON THE HIGHWAY WITH MY FAMILY AND ALMOST CAUSED A BAD WRECK. MOST RECENTLY IT HAPPENED AGAIN ON LOCAL STREETS. DEALER KEEPS SAYING THEY CAN'T FIGURE IT OUT BUT I VIDEOTAPED THE ISSUE. ALSO WHEN FUELING UP THE VEHICLE IT GIVES A PROBLEM AND TAKES FOREVER TO FUEL UP AND SPITS GAS OUT AND BACK ON TO ME . I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE WITH MY FAMILY AND FCA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ISSUE AND SAYS JUST FILL THE TANK UP ONLY 3/4 .. SOMETHING NEEDS TO BE DONE !!

Dec 18, 2018

MULTIPLE TIMES AFTER FUELING UP MY VEHICLE MY CAR WILL START TO SHAKE AND SPUTTER AND JUST STALL. HAS HAPPENED WHILE ON THE HIGHWAY WITH MY FAMILY AND ALMOST CAUSED A BAD WRECK. MOST RECENTLY IT HAPPENED AGAIN ON LOCAL STREETS. DEALER KEEPS SAYING THEY CAN'T FIGURE IT OUT BUT I VIDEOTAPED THE ISSUE. ALSO WHEN FUELING UP THE VEHICLE IT GIVES A PROBLEM AND TAKES FOREVER TO FUEL UP AND SPITS GAS OUT AND BACK ON TO ME . I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE WITH MY FAMILY AND FCA DOESN'T WANT TO ACKNOWLEDGE THERE IS AN ISSUE AND SAYS JUST FILL THE TANK UP ONLY 3/4 .. SOMETHING NEEDS TO BE DONE !!

Dec 12, 2018 69,000 mi

WHILE DRIVING MY VEHICLE WILL SAY SERVICE TRANSMISSION AND GET STUCK IN FIRST GEAR WITHOUT LETTING ME GO ANY FASTER THAN WHAT I WAS GOING. IN ORDER FOR IT TO WORK NORMALLY AGAIN, I WOULD NEED TO PULL OVER AND RESTART MY CAR. THIS USUALLY HAPPENS WHILE ON THE HIGHWAY WHICH IS HIGHLY DANGEROUS.

Dec 12, 2018 69,000 mi

WHILE DRIVING MY VEHICLE WILL SAY SERVICE TRANSMISSION AND GET STUCK IN FIRST GEAR WITHOUT LETTING ME GO ANY FASTER THAN WHAT I WAS GOING. IN ORDER FOR IT TO WORK NORMALLY AGAIN, I WOULD NEED TO PULL OVER AND RESTART MY CAR. THIS USUALLY HAPPENS WHILE ON THE HIGHWAY WHICH IS HIGHLY DANGEROUS.

Nov 27, 2018 109,000 mi

BROUGHT VEHICLE IN TO THE DEALERSHIP FOR REPAIRS ON SEVERAL OCASSIONS WITH COMPLAINTS OF VEHICLE JUMPING INTO GEAR. RECENTLY HAD TO REPLACE THE BATTERY BECAUSE VEHICLE WOULDN'T STAY RUNNING AND COULD NOT PUT INTO GEAR. VEHICLE IS CURRENTLY AT THE DEALERSHIP BECAUSE IT WAS LEAKING OIL. HAVE BEEN TOLD THAT THE OIL COOLER NEEDS TO BE REPLACED. HAVE ALSO BEEN TOLD THAT THE DRIVE SHAFT IS NOISY AND SHOULD BE REPLACED AND THAT THE AIR TEMPERATURE AMBIENT SENSOR NEEDS TO BE REPLACED. I GAVE THE GO AHEAD TO REPLACE THE OIL COOLER AND AIR TEMPERATURE AMBIENT SENSOR. TOLD THEM TO HOLD OFF ON REPLACING THE DRIVE SHAFT AS THE REPAIR ALONE FOR THE OIL COOLER AND SENSOR WAS GOING TO BE APPROXIMATELY $1,300. I THEN RECEIVED A CALL BACK AND WAS TOLD THAT THEY CHANGED THE OIL COOLER AND UPON TRYING TO START THE VEHICLE IT DIDN'T WANT TO START. THEY TOLD ME MULTIPLE CODES WERE COMING UP AND THAT MY INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN ADDITIONAL COST OF OVER $1,000. ESTIMATE FOR ALL REPAIRS TO BE $2,500 PLUS. WAS ALSO TOLD THAT THE INSTRUMENT CLUSTER IS A SPECIAL ORDER AND ONCE ORDERED THEY WOULD HAVE TO HOLD MY VEHICLE FOR TWO WEEKS UNTIL IT CAME IN AND COULD BE INSTALLED. IT IS COSTING ME $35.00 A DAY FOR A RENTAL VEHICLE THROUGH THEM. I ESTIMATE TOTAL COST FOR REPAIRS AND RENTAL TO BE ABOUT $3,000. THIS COST DOES NOT INCLUDE THE REPLACING THE DRIVE SHAFT WHICH THEY TELL ME IS NOISY.

Nov 27, 2018 109,000 mi

BROUGHT VEHICLE IN TO THE DEALERSHIP FOR REPAIRS ON SEVERAL OCASSIONS WITH COMPLAINTS OF VEHICLE JUMPING INTO GEAR. RECENTLY HAD TO REPLACE THE BATTERY BECAUSE VEHICLE WOULDN'T STAY RUNNING AND COULD NOT PUT INTO GEAR. VEHICLE IS CURRENTLY AT THE DEALERSHIP BECAUSE IT WAS LEAKING OIL. HAVE BEEN TOLD THAT THE OIL COOLER NEEDS TO BE REPLACED. HAVE ALSO BEEN TOLD THAT THE DRIVE SHAFT IS NOISY AND SHOULD BE REPLACED AND THAT THE AIR TEMPERATURE AMBIENT SENSOR NEEDS TO BE REPLACED. I GAVE THE GO AHEAD TO REPLACE THE OIL COOLER AND AIR TEMPERATURE AMBIENT SENSOR. TOLD THEM TO HOLD OFF ON REPLACING THE DRIVE SHAFT AS THE REPAIR ALONE FOR THE OIL COOLER AND SENSOR WAS GOING TO BE APPROXIMATELY $1,300. I THEN RECEIVED A CALL BACK AND WAS TOLD THAT THEY CHANGED THE OIL COOLER AND UPON TRYING TO START THE VEHICLE IT DIDN'T WANT TO START. THEY TOLD ME MULTIPLE CODES WERE COMING UP AND THAT MY INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN ADDITIONAL COST OF OVER $1,000. ESTIMATE FOR ALL REPAIRS TO BE $2,500 PLUS. WAS ALSO TOLD THAT THE INSTRUMENT CLUSTER IS A SPECIAL ORDER AND ONCE ORDERED THEY WOULD HAVE TO HOLD MY VEHICLE FOR TWO WEEKS UNTIL IT CAME IN AND COULD BE INSTALLED. IT IS COSTING ME $35.00 A DAY FOR A RENTAL VEHICLE THROUGH THEM. I ESTIMATE TOTAL COST FOR REPAIRS AND RENTAL TO BE ABOUT $3,000. THIS COST DOES NOT INCLUDE THE REPLACING THE DRIVE SHAFT WHICH THEY TELL ME IS NOISY.

Nov 26, 2018 30,450 mi

CHECK ENGINE LIGHT CAME ON. HAD COMPUTER SCANNED. CODE P0520 ENGINE OIL SENSOR FAILURE WAS DETECTED. CALLED JEEP WARRANTY DEPARTMENT AND THEY SAID THE REPAIR WAS NOT COVERED BY POWERTRAIN WARRANTY. THIS SENSOR IS LOCATED UNDER THE PLENUM AND INTAKE MANIFOLD WHICH BOLTS TO THE ENGINE HEADS. THIS VEHICLE ONLY HAS 30,000 MILES ON IT.

Nov 26, 2018 30,450 mi

CHECK ENGINE LIGHT CAME ON. HAD COMPUTER SCANNED. CODE P0520 ENGINE OIL SENSOR FAILURE WAS DETECTED. CALLED JEEP WARRANTY DEPARTMENT AND THEY SAID THE REPAIR WAS NOT COVERED BY POWERTRAIN WARRANTY. THIS SENSOR IS LOCATED UNDER THE PLENUM AND INTAKE MANIFOLD WHICH BOLTS TO THE ENGINE HEADS. THIS VEHICLE ONLY HAS 30,000 MILES ON IT.

Nov 20, 2018 67,800 mi

AFTER TRANSMISSION RECALL REPAIR, ENGINE REPLACED DUE TRANSMISSION RECALL REPAIR 3RD TIME, VEHICLE IDLES ROUGH WHEN IN NEUTRAL, CHECK ENGINE LIGHT CAME ON AND JEEP DIED. THE VEHICLE STARTED AFTER A MOMENT AND THE CHECK ENGINE LIGHT WENT OFF. STILL HAVING SAME ISSUES AFTER TRANSMISSION REPAIRED AND A NEW ENGINE DUE TO THE DEALERSHIP RESETTING THE COMPUTER INSTEAD OF REPAIRING THE TRANSMISSION. SO NEW ENGINE AND REPAIRED TRANSMISSION, STILL HAVING ISSUES. CONSTANT ISSUE WITH THE JEEP IDLING ROUGHLY, SOMETIMES NOT STARTING OR STALLING IN TRAFFIC ON THE HIGHWAY AND CITY STREETS.

Nov 20, 2018 67,800 mi

AFTER TRANSMISSION RECALL REPAIR, ENGINE REPLACED DUE TRANSMISSION RECALL REPAIR 3RD TIME, VEHICLE IDLES ROUGH WHEN IN NEUTRAL, CHECK ENGINE LIGHT CAME ON AND JEEP DIED. THE VEHICLE STARTED AFTER A MOMENT AND THE CHECK ENGINE LIGHT WENT OFF. STILL HAVING SAME ISSUES AFTER TRANSMISSION REPAIRED AND A NEW ENGINE DUE TO THE DEALERSHIP RESETTING THE COMPUTER INSTEAD OF REPAIRING THE TRANSMISSION. SO NEW ENGINE AND REPAIRED TRANSMISSION, STILL HAVING ISSUES. CONSTANT ISSUE WITH THE JEEP IDLING ROUGHLY, SOMETIMES NOT STARTING OR STALLING IN TRAFFIC ON THE HIGHWAY AND CITY STREETS.

Nov 5, 2018 39,000 mi

TRAVELING ON TOWN ROAD. THE BATTERY LIGHT CAME LIT UP ON THE CONTROL PANEL WITH A WARNING TO PUT VEHICLE IN PARK. ENGINE COMPLETELY SHUT OFF. GAS PEDAL UNRESPONSIVE. WE PULLED OVER TO THE SIDE OF THE ROAD. TRIED TO RESTART VEHICLE SEVERAL TIMES OVER THE COURSE OF 15+ MINUTES. VEHICLE FINALLY RESTARTED LIKE NORMAL. TURNED VEHICLE AROUND BY CROSSING OVER DOUBLE YELLOW LINES, PUT IN REVERSE. VEHICLE COMPLETELY SHUT OFF LEAVING US DISABLED ACROSS ROAD, SAME WARNING AND BATTERY LIGHT ON. ENGINE FINALLY RESTARTED 10 MINUTES LATER. RETURNED THE VEHICLE SAFELY HOME.

Nov 5, 2018 39,000 mi

TRAVELING ON TOWN ROAD. THE BATTERY LIGHT CAME LIT UP ON THE CONTROL PANEL WITH A WARNING TO PUT VEHICLE IN PARK. ENGINE COMPLETELY SHUT OFF. GAS PEDAL UNRESPONSIVE. WE PULLED OVER TO THE SIDE OF THE ROAD. TRIED TO RESTART VEHICLE SEVERAL TIMES OVER THE COURSE OF 15+ MINUTES. VEHICLE FINALLY RESTARTED LIKE NORMAL. TURNED VEHICLE AROUND BY CROSSING OVER DOUBLE YELLOW LINES, PUT IN REVERSE. VEHICLE COMPLETELY SHUT OFF LEAVING US DISABLED ACROSS ROAD, SAME WARNING AND BATTERY LIGHT ON. ENGINE FINALLY RESTARTED 10 MINUTES LATER. RETURNED THE VEHICLE SAFELY HOME.

Nov 4, 2018

MY JEEP CHEROKEE KEEPS REPEATING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR. SOMETIMES I AM TERRIFIED TO DRIVE BECAUSE I DO NOT KNOW WHAT IS GOING TO HAPPEN. TODAY AND ON OTHER DAYS, THE JEEP HAS CUT OFF ON ME A FEW TIMES WHILE IN MOTION ON A CITY STREET AND SOMETIMES WHEN TURNING. THE VEHICLE SLAMS INTO GEAR WHEN DRIVING SOMETIMES AND FEELS LIKE I AM GETTING HIT IN THE REAR OF THE CAR. IT IS VERY DANGEROUS BECAUSE YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. TODAY, THE JEEP ALMOST CAUSED AN ACCIDENT WHEN IT JUST STOPPED ON ITS OWN. ADDITIONALLY, IT OFTEN SHIFTS GEARS ERRATICALLY AND VERY ROUGH, EVEN JERKING AT TIMES. THE DEALERSHIP SAID THEY DID A SOFTWARE UPDATE BUT THIS DID NOT RESOLVE THE ISSUE. I HAVE TAKEN TO THE DEALER AT LEAST THREE TIMES ABOUT THIS ISSUE AND I KEEP GETTING STALLED SAYING EITHER COME BACK IN 500 MILES SO THE CAN DO AN OIL CONSUMPTION TEST OR THAT THEY CANNOT DUPLICATE THE ISSUE. EACH TIME I TAKE IT IN THEY SAY THE DID A SOFTWARE UPDATE OR AN OIL CHANGE. THE PROBLEM REMAINS.

Nov 4, 2018

MY JEEP CHEROKEE KEEPS REPEATING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR. SOMETIMES I AM TERRIFIED TO DRIVE BECAUSE I DO NOT KNOW WHAT IS GOING TO HAPPEN. TODAY AND ON OTHER DAYS, THE JEEP HAS CUT OFF ON ME A FEW TIMES WHILE IN MOTION ON A CITY STREET AND SOMETIMES WHEN TURNING. THE VEHICLE SLAMS INTO GEAR WHEN DRIVING SOMETIMES AND FEELS LIKE I AM GETTING HIT IN THE REAR OF THE CAR. IT IS VERY DANGEROUS BECAUSE YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. TODAY, THE JEEP ALMOST CAUSED AN ACCIDENT WHEN IT JUST STOPPED ON ITS OWN. ADDITIONALLY, IT OFTEN SHIFTS GEARS ERRATICALLY AND VERY ROUGH, EVEN JERKING AT TIMES. THE DEALERSHIP SAID THEY DID A SOFTWARE UPDATE BUT THIS DID NOT RESOLVE THE ISSUE. I HAVE TAKEN TO THE DEALER AT LEAST THREE TIMES ABOUT THIS ISSUE AND I KEEP GETTING STALLED SAYING EITHER COME BACK IN 500 MILES SO THE CAN DO AN OIL CONSUMPTION TEST OR THAT THEY CANNOT DUPLICATE THE ISSUE. EACH TIME I TAKE IT IN THEY SAY THE DID A SOFTWARE UPDATE OR AN OIL CHANGE. THE PROBLEM REMAINS.

Oct 27, 2018 89,000 mi

ENGINE RUNS ROUGH AND IT STUDDED UNDER LOW SPEEDS

Oct 27, 2018 89,000 mi

ENGINE RUNS ROUGH AND IT STUDDED UNDER LOW SPEEDS

Oct 15, 2018 53,000 mi

I WAS STOPPED AT A LIGHT. WHEN I DEPRESSED THE ACCELERATOR, WARNING LIGHTS FLASHED ON MY DASH, THE ENGINE STALLED AND A MESSAGE TO "SHIFT TO P THEN DESIRED GEAR". CAR WAS HARD TO START AFTERWARDS, ISSUE HAPPENED 3 MORE TIMES ON THE WAY BACK HOME (LESS THAN 1 MILE). CAR HAS BEEN BROUGHT TO MECHANIC FOR DIAGNOSTIC TESTING. I DID RESEARCH ONLINE AND THIS APPEARS TO BE A KNOWN ISSUE WITH THE TRANSMISSION. HOPEFULLY WILL STILL BE COVERED UNDER WARRANTY.

Oct 15, 2018 53,000 mi

I WAS STOPPED AT A LIGHT. WHEN I DEPRESSED THE ACCELERATOR, WARNING LIGHTS FLASHED ON MY DASH, THE ENGINE STALLED AND A MESSAGE TO "SHIFT TO P THEN DESIRED GEAR". CAR WAS HARD TO START AFTERWARDS, ISSUE HAPPENED 3 MORE TIMES ON THE WAY BACK HOME (LESS THAN 1 MILE). CAR HAS BEEN BROUGHT TO MECHANIC FOR DIAGNOSTIC TESTING. I DID RESEARCH ONLINE AND THIS APPEARS TO BE A KNOWN ISSUE WITH THE TRANSMISSION. HOPEFULLY WILL STILL BE COVERED UNDER WARRANTY.

Oct 13, 2018 52,000 mi

OIL FILTER HOUSING ASSEMBLY IS LEAKING. YOU CAN SEE OIL LEAKING OUT OF A PORT WHILE RUNNING. OIL IS PUDDLING UP AND RUNNING DOWN THE MOTOR. THIS CAN CAUSE ENGINE FAILURE OR A FIRE.. THIS VEHICLE WAS PURCHASED CERTIFIED PRE OWNED; I AM NOT SURE IF THIS IS STIL UNDER WARRANTY. DEFINITELY IS A SAFETY HAZARD ALSO THE TRANSMISSION ON OCCASION SHIFTS REALLY HARD WHEN MOVING FROM ONE GEAR TO THE NEXT.

Oct 13, 2018 52,000 mi

OIL FILTER HOUSING ASSEMBLY IS LEAKING. YOU CAN SEE OIL LEAKING OUT OF A PORT WHILE RUNNING. OIL IS PUDDLING UP AND RUNNING DOWN THE MOTOR. THIS CAN CAUSE ENGINE FAILURE OR A FIRE.. THIS VEHICLE WAS PURCHASED CERTIFIED PRE OWNED; I AM NOT SURE IF THIS IS STIL UNDER WARRANTY. DEFINITELY IS A SAFETY HAZARD ALSO THE TRANSMISSION ON OCCASION SHIFTS REALLY HARD WHEN MOVING FROM ONE GEAR TO THE NEXT.

Oct 7, 2018 68,000 mi

I WAS IN THE TURNING LANE TO TURN INTO A GROCERY STORE AND WHEN I ACCELERATED TO TURN MY JEEP ACCELERATED THEN THE CHECK ENGINE LIGHT CAME ON THE SERVICE TRANSMISSION LIGHT, TRACTION CONTROL LIGHT, SERVICE PARKING BRAKE LIGHT,THERE WERE SEVERAL LIGHTS THAT CAME ON AND MY JEEP WAS STILL RUNNING BUT STOPPED ACCELERATING AS I WAS TURNING INTO THE STORE ON A BUSY 4 LANE ROAD AND I WAS PUSHING THE GAS BUT THE VEHICLE WOULD NOT MOVE I COASTED INTO THE START OF THE PARKING LOT WHERE IT WAS NOW TELLING ME TO SHIFT MY CAR INTO PARK AS I DID THEN SHIFTED BACK TO DRIVE AND TRIED TO FINISH PULLING INTO THE STORE PARKING LOT AND STILL NOTHING. SO I PUT THE VEHICLE INTO PARK SHUT IT OFF SAT FOR A MIN TURNED IT BACK ON PLACED IT BACK IN DRIVE THE CHECK ENGINE LIGHT WAS STILL ON SO I DROVE IT TO THE NEAREST AUTO ZONE TO GET THE CODE CHECKED BECAUSE IT WAS A SUNDAY (TODAY 10/7/18) AND THE DEALER SHIP IS CLOSED. THEY WERE UNABLE TO FIND A CODE AND ONCE THE JEEP WAS TURNED BACK ON ALL LIGHTS WERE OFF. I DROVE IT HOME AND PARKED IT AND I AM TAKING IT TO THE DEAL SHIP TOMORROW. 2 WEEKS AGO THURSDAY SEPT 27TH MY CAR STALLED AND SHUT OFF AT A STOP LIGHT WHILE TAKING MY KIDS TO SCHOOL THE MORNING AFTER FILLING MY CAR WITH GAS. IT STARTED BACK UP IMMEDIATELY THEN SHOOK LIKE IT MAY DIE AGAIN THEN NOTHING. NO LIGHT INDICATORS AT ALL CAME ON DURING THAT INCIDENT SO I FIGURED IT COULD HAVE BEEN BAD GAS AND THOUGHT NOTHING OF IT SINCE I DIDN'T HAVE ANY OTHER TROUBLE TIL TODAY. MY CHILDREN WERE WITH ME BOTH TIMES AND WE GOT LUCKY THIS INCIDENT THAT HAPPENED TODAY SUNDAY OCT 7TH 2018 WE DID NOT GET HIT BECAUSE I BARELY MADE IT INTO THE PARKING.

Oct 7, 2018 68,000 mi

I WAS IN THE TURNING LANE TO TURN INTO A GROCERY STORE AND WHEN I ACCELERATED TO TURN MY JEEP ACCELERATED THEN THE CHECK ENGINE LIGHT CAME ON THE SERVICE TRANSMISSION LIGHT, TRACTION CONTROL LIGHT, SERVICE PARKING BRAKE LIGHT,THERE WERE SEVERAL LIGHTS THAT CAME ON AND MY JEEP WAS STILL RUNNING BUT STOPPED ACCELERATING AS I WAS TURNING INTO THE STORE ON A BUSY 4 LANE ROAD AND I WAS PUSHING THE GAS BUT THE VEHICLE WOULD NOT MOVE I COASTED INTO THE START OF THE PARKING LOT WHERE IT WAS NOW TELLING ME TO SHIFT MY CAR INTO PARK AS I DID THEN SHIFTED BACK TO DRIVE AND TRIED TO FINISH PULLING INTO THE STORE PARKING LOT AND STILL NOTHING. SO I PUT THE VEHICLE INTO PARK SHUT IT OFF SAT FOR A MIN TURNED IT BACK ON PLACED IT BACK IN DRIVE THE CHECK ENGINE LIGHT WAS STILL ON SO I DROVE IT TO THE NEAREST AUTO ZONE TO GET THE CODE CHECKED BECAUSE IT WAS A SUNDAY (TODAY 10/7/18) AND THE DEALER SHIP IS CLOSED. THEY WERE UNABLE TO FIND A CODE AND ONCE THE JEEP WAS TURNED BACK ON ALL LIGHTS WERE OFF. I DROVE IT HOME AND PARKED IT AND I AM TAKING IT TO THE DEAL SHIP TOMORROW. 2 WEEKS AGO THURSDAY SEPT 27TH MY CAR STALLED AND SHUT OFF AT A STOP LIGHT WHILE TAKING MY KIDS TO SCHOOL THE MORNING AFTER FILLING MY CAR WITH GAS. IT STARTED BACK UP IMMEDIATELY THEN SHOOK LIKE IT MAY DIE AGAIN THEN NOTHING. NO LIGHT INDICATORS AT ALL CAME ON DURING THAT INCIDENT SO I FIGURED IT COULD HAVE BEEN BAD GAS AND THOUGHT NOTHING OF IT SINCE I DIDN'T HAVE ANY OTHER TROUBLE TIL TODAY. MY CHILDREN WERE WITH ME BOTH TIMES AND WE GOT LUCKY THIS INCIDENT THAT HAPPENED TODAY SUNDAY OCT 7TH 2018 WE DID NOT GET HIT BECAUSE I BARELY MADE IT INTO THE PARKING.

Oct 4, 2018 Crash 61,730 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE FRONT END OF THE VEHICLE SHOOK AND JERKED, AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE MESSAGES "SHIFT TO PARK" AND "DESIRED GEAR" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKWALL CHRYSLER DODGE JEEP RAM, 970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) WHERE IT WAS DIAGNOSED THAT THE SHIFTING PAD AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35190705. THE FAILURE MILEAGE WAS 61,730. **TR UPDATED 11/19/18*JB

Oct 4, 2018 Crash 61,730 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE FRONT END OF THE VEHICLE SHOOK AND JERKED, AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE MESSAGES "SHIFT TO PARK" AND "DESIRED GEAR" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKWALL CHRYSLER DODGE JEEP RAM, 970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) WHERE IT WAS DIAGNOSED THAT THE SHIFTING PAD AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35190705. THE FAILURE MILEAGE WAS 61,730. **TR UPDATED 11/19/18*JB

Oct 3, 2018 52,000 mi

ON SEVERAL OCCASIONS, THIS CAR HAS JUST STOPPED WHILE IN MOTION. DASHBOARD LIGHTS LIGHT UP, GET TRANSMISSION WARNING. HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS TO BE TOLD THAT IT NEEDED AN UPDATE ON THE COMPUTER. IT IS VERY SCARY TO BE DRIVING A CAR AND NOT KNOW WHEN OR IF IT WILL SHUT OFF, AND THAT AN "UPDATE" WOULD CAUSE SUCH AN INCIDENT. I HAVE HAD TROUBLE WITH THIS CAR SINCE THE DAY WE PURCHASED IT. I HAVE REACHED OUT TO JEEP AND THEY JUST SAID TO TAKE IT BACK TO THE SHOP SO THEY COULD RUN TESTS ON IT, THIS WAS AFTER IT HAD BEEN IN THE SHOP FOR 3 WEEKS. IT SEEMS LIKE MANY OTHERS ARE HAVING THE SAME ISSUE WITH THE SAME MODEL CAR. SOMEONE IS GOING TO GET KILLED IF SOMETHING ISN'T DONE WITH THESE ISSUES. THERE SHOULD HAVE BEEN A RECALL IN THIS FAULTY VEHICLE. I AM POSTING THAT THIS NEW OCCURANCE HAPPENED TODAY, BUT IT HAS HAPPENED ON SEVERAL OTHER OCCASIONS.

Oct 3, 2018 52,000 mi

ON SEVERAL OCCASIONS, THIS CAR HAS JUST STOPPED WHILE IN MOTION. DASHBOARD LIGHTS LIGHT UP, GET TRANSMISSION WARNING. HAVE TAKEN THE CAR IN ON NUMEROUS OCCASIONS TO BE TOLD THAT IT NEEDED AN UPDATE ON THE COMPUTER. IT IS VERY SCARY TO BE DRIVING A CAR AND NOT KNOW WHEN OR IF IT WILL SHUT OFF, AND THAT AN "UPDATE" WOULD CAUSE SUCH AN INCIDENT. I HAVE HAD TROUBLE WITH THIS CAR SINCE THE DAY WE PURCHASED IT. I HAVE REACHED OUT TO JEEP AND THEY JUST SAID TO TAKE IT BACK TO THE SHOP SO THEY COULD RUN TESTS ON IT, THIS WAS AFTER IT HAD BEEN IN THE SHOP FOR 3 WEEKS. IT SEEMS LIKE MANY OTHERS ARE HAVING THE SAME ISSUE WITH THE SAME MODEL CAR. SOMEONE IS GOING TO GET KILLED IF SOMETHING ISN'T DONE WITH THESE ISSUES. THERE SHOULD HAVE BEEN A RECALL IN THIS FAULTY VEHICLE. I AM POSTING THAT THIS NEW OCCURANCE HAPPENED TODAY, BUT IT HAS HAPPENED ON SEVERAL OTHER OCCASIONS.

Oct 2, 2018

9-SPEED AUTO TRANSMISSION WHICH MINE HAS ROUGH, DELAYED OR SUDDEN SHIFTING OR FAILURE TO SHIFT CONDITIONS WITH GRINDING OR OTHER LOUD NOISE DURING SHIFTING ' HARSH ENGAGEMENT OF GEARS; SUDDEN OR HARSH ACCELERATION/DECELERATION; SUDDEN LOSS OF POWER; PREMATURE TRANSMISSION WEAR OR FAILURE.

Oct 2, 2018

9-SPEED AUTO TRANSMISSION WHICH MINE HAS ROUGH, DELAYED OR SUDDEN SHIFTING OR FAILURE TO SHIFT CONDITIONS WITH GRINDING OR OTHER LOUD NOISE DURING SHIFTING ' HARSH ENGAGEMENT OF GEARS; SUDDEN OR HARSH ACCELERATION/DECELERATION; SUDDEN LOSS OF POWER; PREMATURE TRANSMISSION WEAR OR FAILURE.

Sep 21, 2018 52,200 mi

WHEN THE VEHICLE WAS IN MOTION, I WAS ON A CITY STREET, THE VEHICLE RANDOMLY STALLED WHILE DRIVING 10MPH. THE DASH SCREEN STATED, "PLACE IN 'P' THEN SELECT GEAR." I THEN PLACED THE CAR IN PARK AND TRIED TURNING THE IGNITION BUT IT DID NOT START. I HAD TO GET A STRANGER TO JUMP START MY CAR AND EVENTUALLY THE CAR STARTED. THIS HAPPENED A FEW MONTHS AGO AND SINCE THEN THIS HAS HAPPENED TWICE. THE SECOND TIME THIS HAPPENED, VEHICLE WAS IN MOTION WHILE PULLING INTO A GAS STATION ON A CITY STREET AND IT RANDOMLY STALLED. I TURNED THE IGNITION AND IT STARTED UP. THIS IS EXTREMELY DANGEROUS AND THANKFULLY ON BOTH OCCASIONS THERE HAS BEEN NO CAR DRIVING BEHIND ME.

Sep 21, 2018 52,200 mi

WHEN THE VEHICLE WAS IN MOTION, I WAS ON A CITY STREET, THE VEHICLE RANDOMLY STALLED WHILE DRIVING 10MPH. THE DASH SCREEN STATED, "PLACE IN 'P' THEN SELECT GEAR." I THEN PLACED THE CAR IN PARK AND TRIED TURNING THE IGNITION BUT IT DID NOT START. I HAD TO GET A STRANGER TO JUMP START MY CAR AND EVENTUALLY THE CAR STARTED. THIS HAPPENED A FEW MONTHS AGO AND SINCE THEN THIS HAS HAPPENED TWICE. THE SECOND TIME THIS HAPPENED, VEHICLE WAS IN MOTION WHILE PULLING INTO A GAS STATION ON A CITY STREET AND IT RANDOMLY STALLED. I TURNED THE IGNITION AND IT STARTED UP. THIS IS EXTREMELY DANGEROUS AND THANKFULLY ON BOTH OCCASIONS THERE HAS BEEN NO CAR DRIVING BEHIND ME.

Aug 28, 2018 61,000 mi

CAR STARTED TO LOOSE POWER WHILE DRIVING DOWN THE INTERSTATE, ACTED LIKE IT WAS GOING TO STALL, GIVING MORE GAS ONLY MADE THE PROBLEM WORSE. WAS NOT ABLE TO GO OVER 45 MPH UNLESS GOING DOWN HILL. HAD THE SAME PROBLEM 6 MONTHS AGO AND WAS COVERED BY WARRANTY. TOOK CAR TO THE DEALERSHIP AND THIS TIME ITS NOT UNDER WARRANTY.

Aug 28, 2018 61,000 mi

CAR STARTED TO LOOSE POWER WHILE DRIVING DOWN THE INTERSTATE, ACTED LIKE IT WAS GOING TO STALL, GIVING MORE GAS ONLY MADE THE PROBLEM WORSE. WAS NOT ABLE TO GO OVER 45 MPH UNLESS GOING DOWN HILL. HAD THE SAME PROBLEM 6 MONTHS AGO AND WAS COVERED BY WARRANTY. TOOK CAR TO THE DEALERSHIP AND THIS TIME ITS NOT UNDER WARRANTY.

Aug 27, 2018

SERVICE TRANSMISSION AND WILL NOT SHIFT GEARS, SERVICE PARK BRAKE.

Aug 27, 2018

SERVICE TRANSMISSION AND WILL NOT SHIFT GEARS, SERVICE PARK BRAKE.

Aug 22, 2018 90,000 mi

I BOUGHT MY JEEP CHEROKEE 2014 AWD WITH 60K MILES ON IT. WITHIN IN 6 MONTHS, MY DASHBOARD SAID SERVICE TRANSMISSION AND IT WAS UNDRIVEABLE. THE DEALERSHIP SAID IT WAS SOFTWARE ISSUE AND FIXED IT. NOT EVEN A YEAR LATER AND I HAD THE SAME ISSUE AGAIN AND IT IS NOW GETTING A NEW TRANSMISSION. OFTEN WHEN DRIVING, IT REVS VERY HIGH AND GOES NOWHERE, OR IF I'M CRUISING A PARKING LOT, ITS REVVING VERY HIGH AND WILL JERK INTO ANOTHER GEAR. NOT ONLY THAT, BUT I'VE HAD KNOW DRIVE SHAFT BEARING ANDS A NEW RADIO PUT IT. THE BIG ISSUE IS THE TRANSMISSION AND THE REPEATED TOWS, MISSING WORK, LATE TO WORK, ENGINE SHAKING, GRINDING, AND NOW BEING REPLACED. I'VE OWNED IT MY OWN FOR 1.5 YEARS, AM ALREADY AT THIS POINT. DEALERSHIP WON'T REPLACE IT, JUST TOLD ME I HAVE IT COVERED UNDER WARRANTLY AND OH WELL. THESE ISSUES HAVE HAPPENED WHEN STARTING MY CAR IN THE MORNING TO LEAVE MY DRIVEWAY, WON'T SHIFT INTO GEAR. DRIVING ON THE HIGHWAY ATTEMPTING TO SWITCH LANES AND HAVE NO ACCELERATION SO I SLAM ON THE BRAKES BEFORE I GET INTO AN ACCIDENT BECAUSE I KNOW IF IT DOESN'T TAKE OFF, ITS NOT GOING TO UNTIL I LEAST EXPECT IT.

Aug 22, 2018 90,000 mi

I BOUGHT MY JEEP CHEROKEE 2014 AWD WITH 60K MILES ON IT. WITHIN IN 6 MONTHS, MY DASHBOARD SAID SERVICE TRANSMISSION AND IT WAS UNDRIVEABLE. THE DEALERSHIP SAID IT WAS SOFTWARE ISSUE AND FIXED IT. NOT EVEN A YEAR LATER AND I HAD THE SAME ISSUE AGAIN AND IT IS NOW GETTING A NEW TRANSMISSION. OFTEN WHEN DRIVING, IT REVS VERY HIGH AND GOES NOWHERE, OR IF I'M CRUISING A PARKING LOT, ITS REVVING VERY HIGH AND WILL JERK INTO ANOTHER GEAR. NOT ONLY THAT, BUT I'VE HAD KNOW DRIVE SHAFT BEARING ANDS A NEW RADIO PUT IT. THE BIG ISSUE IS THE TRANSMISSION AND THE REPEATED TOWS, MISSING WORK, LATE TO WORK, ENGINE SHAKING, GRINDING, AND NOW BEING REPLACED. I'VE OWNED IT MY OWN FOR 1.5 YEARS, AM ALREADY AT THIS POINT. DEALERSHIP WON'T REPLACE IT, JUST TOLD ME I HAVE IT COVERED UNDER WARRANTLY AND OH WELL. THESE ISSUES HAVE HAPPENED WHEN STARTING MY CAR IN THE MORNING TO LEAVE MY DRIVEWAY, WON'T SHIFT INTO GEAR. DRIVING ON THE HIGHWAY ATTEMPTING TO SWITCH LANES AND HAVE NO ACCELERATION SO I SLAM ON THE BRAKES BEFORE I GET INTO AN ACCIDENT BECAUSE I KNOW IF IT DOESN'T TAKE OFF, ITS NOT GOING TO UNTIL I LEAST EXPECT IT.

Aug 18, 2018 62,000 mi

THE CAR JERKS WHILE DRIVING ON THE HIGHWAY/LOCAL ROADS AND I HAVE REPORTED THIS MATTER TO THE CHRYSLER SERVICE CENTER WHERE I TAKE IT FOR MAINTENANCE AND HAVE NOT BEEN ABLE TO GET ANY APPOINTMENTS. THIS PROBLEM HAS BEEN ONGOING SINCE DECEMBER 2017 AND I REPORTED IT JANUARY 2018 WHEN I GOT IT SERVICED AT SMITHHAVEN CHRYSLER. I CALLED IN APRIL 2018 FOR APPOINTMENT AND WAS INFORMED THERE NOTHING UNTIL THE END OF MAY BUT I WAS LEAVING THE COUNTRY. CALLED AGAIN IN JUNE WHEN I RETURNED TO THE STATES AND WAS TOLD THERE WAS NOTHING UNTIL AUGUST 27, I EXPLAINED TO THE SECRETARY THE PROBLEM WITH THE CAR AND SHE SAID "SORRY, THERE'S NOTHING I CAN DO FOR YOU". SHE ALSO SAID THAT IF I DROPPED THE CAR OFF, I WOULDN'T GET THE CAR BACK FOR 2 WEEKS. I HAVE ALSO HAD A SOFTWARE UPDATE DONE AND THAT HELPED FOR ABOUT A MONTH.

Aug 18, 2018 62,000 mi

THE CAR JERKS WHILE DRIVING ON THE HIGHWAY/LOCAL ROADS AND I HAVE REPORTED THIS MATTER TO THE CHRYSLER SERVICE CENTER WHERE I TAKE IT FOR MAINTENANCE AND HAVE NOT BEEN ABLE TO GET ANY APPOINTMENTS. THIS PROBLEM HAS BEEN ONGOING SINCE DECEMBER 2017 AND I REPORTED IT JANUARY 2018 WHEN I GOT IT SERVICED AT SMITHHAVEN CHRYSLER. I CALLED IN APRIL 2018 FOR APPOINTMENT AND WAS INFORMED THERE NOTHING UNTIL THE END OF MAY BUT I WAS LEAVING THE COUNTRY. CALLED AGAIN IN JUNE WHEN I RETURNED TO THE STATES AND WAS TOLD THERE WAS NOTHING UNTIL AUGUST 27, I EXPLAINED TO THE SECRETARY THE PROBLEM WITH THE CAR AND SHE SAID "SORRY, THERE'S NOTHING I CAN DO FOR YOU". SHE ALSO SAID THAT IF I DROPPED THE CAR OFF, I WOULDN'T GET THE CAR BACK FOR 2 WEEKS. I HAVE ALSO HAD A SOFTWARE UPDATE DONE AND THAT HELPED FOR ABOUT A MONTH.

Aug 12, 2018 84,197 mi

I FIRST EXPERIENCED WHAT FELT LIKE MY TRANSMISSION WASN'T SHIFTING PROPERLY RIGHT AWAY. I NOTICED IT IN LOWER GEARS. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID EVERYTHING WAS FINE. I THEN STARTED TO EXPERIENCE MY ENGINE RANDOMLY STALLING. I WOULD BE GOING SLOW AND I WAS USUALLY TAKING A RIGHT TURN. I WENT TO TURN ON MY CAR AND IT SAID ENGINE FAILURE. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. I RECEIVED A CALL THAT THE REASON MY CAR AHUT OFF WAS BECAUSE THERE WASN'T ANY OIL. I HAVE ALL MY RECORDS AND MY OIL HAD BEEN CHANGED AT A DEALERSHIP LESS THAN TWO WEEKS PRIOR. SO THEY PUT OIL IN IT AND SAID I WAS FINE. WITHIN A WEEK MY CAR DIED TURNING RIGHT ON RAIL ROAD TRACKS IN AN INSTERSECTION. WE HAD TO HAVE A POLICE OFFICER COME AND PUSH US OFF THE TRACKS AND WAIT FOR US TO GET TOWED. THE DEALERSHIP TOLD MY THERE WAS A HARNESS THAT NEEDED TO BE REPLACED AND IT WOULD COST $700! THEY SAID THAT HE HARNESS WAS UNDER MY HOOD WHEN I DID RESEARCH IT WAS DISCOVERED THAT IT WAS IN MY TRUNK. THEY SAID IT NEEDED TO BE REPLACED DUE TO WATER DAMAGE. IN MY TRUNK? I DID RESEARCH AND FOUND THIS HARNESS WAS A COMMON ISSUE BUT IT DIDN'T HAVE ANYTHING TO DO WITH THE ISSUES I WAS HAVING. NOW IT IS A YEAR LATER AND WE ARE HAVING THE SAME ISSUE. MY SERVICE LIGHTS WILL TURN ON RANDOMLY. MY ENGINE STALLED ON THE HIGHWAY GOING 70 MPH. I AM AT A LOSS WHAT TO DO. MY TWO YEAR OLD HAS BEEN IN THE CAR WITH ME WHEN THIS HAPPENS AND I JUST WANT TO KNOW MY CAR IS SAFE TO DRIVE.

Aug 12, 2018 84,197 mi

I FIRST EXPERIENCED WHAT FELT LIKE MY TRANSMISSION WASN'T SHIFTING PROPERLY RIGHT AWAY. I NOTICED IT IN LOWER GEARS. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID EVERYTHING WAS FINE. I THEN STARTED TO EXPERIENCE MY ENGINE RANDOMLY STALLING. I WOULD BE GOING SLOW AND I WAS USUALLY TAKING A RIGHT TURN. I WENT TO TURN ON MY CAR AND IT SAID ENGINE FAILURE. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. I RECEIVED A CALL THAT THE REASON MY CAR AHUT OFF WAS BECAUSE THERE WASN'T ANY OIL. I HAVE ALL MY RECORDS AND MY OIL HAD BEEN CHANGED AT A DEALERSHIP LESS THAN TWO WEEKS PRIOR. SO THEY PUT OIL IN IT AND SAID I WAS FINE. WITHIN A WEEK MY CAR DIED TURNING RIGHT ON RAIL ROAD TRACKS IN AN INSTERSECTION. WE HAD TO HAVE A POLICE OFFICER COME AND PUSH US OFF THE TRACKS AND WAIT FOR US TO GET TOWED. THE DEALERSHIP TOLD MY THERE WAS A HARNESS THAT NEEDED TO BE REPLACED AND IT WOULD COST $700! THEY SAID THAT HE HARNESS WAS UNDER MY HOOD WHEN I DID RESEARCH IT WAS DISCOVERED THAT IT WAS IN MY TRUNK. THEY SAID IT NEEDED TO BE REPLACED DUE TO WATER DAMAGE. IN MY TRUNK? I DID RESEARCH AND FOUND THIS HARNESS WAS A COMMON ISSUE BUT IT DIDN'T HAVE ANYTHING TO DO WITH THE ISSUES I WAS HAVING. NOW IT IS A YEAR LATER AND WE ARE HAVING THE SAME ISSUE. MY SERVICE LIGHTS WILL TURN ON RANDOMLY. MY ENGINE STALLED ON THE HIGHWAY GOING 70 MPH. I AM AT A LOSS WHAT TO DO. MY TWO YEAR OLD HAS BEEN IN THE CAR WITH ME WHEN THIS HAPPENS AND I JUST WANT TO KNOW MY CAR IS SAFE TO DRIVE.

Jul 27, 2018 20,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 56 MPH, THE VEHICLE STALLED AND A MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA DODGE RAM FIAT OF LAS CRUCES, 860 N TELSHOR BLVD, LAS CRUCES, NM 88011, (575)-888-3588) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RESULTS OF THE DIAGNOSTIC TEST WERE UNKNOWN. THE FAILURE MILEAGE WAS 20,000.

Jul 27, 2018 20,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 56 MPH, THE VEHICLE STALLED AND A MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA DODGE RAM FIAT OF LAS CRUCES, 860 N TELSHOR BLVD, LAS CRUCES, NM 88011, (575)-888-3588) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RESULTS OF THE DIAGNOSTIC TEST WERE UNKNOWN. THE FAILURE MILEAGE WAS 20,000.

Jul 26, 2018 60,000 mi

VEHICLE WILL RANDOMLY SHUT OFF WHILE IN MOTION. THIS HAPPENED TODAY 7/26/18 AND 2 OTHER TIMES THIS PAST MONTH. NO CHECK ENGINE LIGHTS OR OTHER WARNINGS. AFTER SHUTTING OFF NOTHING ON THE VEHICLE WORKS NOT EVEN HAZARD LAMPS.

Jul 26, 2018 60,000 mi

VEHICLE WILL RANDOMLY SHUT OFF WHILE IN MOTION. THIS HAPPENED TODAY 7/26/18 AND 2 OTHER TIMES THIS PAST MONTH. NO CHECK ENGINE LIGHTS OR OTHER WARNINGS. AFTER SHUTTING OFF NOTHING ON THE VEHICLE WORKS NOT EVEN HAZARD LAMPS.

Jun 28, 2018 105,000 mi

MY JEEP IN CURRENTLY BEING SERVICED FOR THE THIRD TIME, SAME PROBLEM. MY JEEP WILL STOP ON THE HIGHWAY, AT HIGHWAY SPEEDS, TRANSMISSION GOES TO NEUTRAL, ENGINE IDLES. YOU STOP THE CAR, SHIFT TO PARK AND TURN THE ENGINE OFF, THEN YOU CAN START IT UP, ALL THE DASH BOARD LIGHTS ARE LIT AND WHEN YOU SHIFT TO DRIVE IT BANGS. THIS SAME SCENARIO HAS HAPPENED OVER 20 TIMES.

Jun 28, 2018 105,000 mi

MY JEEP IN CURRENTLY BEING SERVICED FOR THE THIRD TIME, SAME PROBLEM. MY JEEP WILL STOP ON THE HIGHWAY, AT HIGHWAY SPEEDS, TRANSMISSION GOES TO NEUTRAL, ENGINE IDLES. YOU STOP THE CAR, SHIFT TO PARK AND TURN THE ENGINE OFF, THEN YOU CAN START IT UP, ALL THE DASH BOARD LIGHTS ARE LIT AND WHEN YOU SHIFT TO DRIVE IT BANGS. THIS SAME SCENARIO HAS HAPPENED OVER 20 TIMES.

Jun 23, 2018 53,000 mi

WHILE DRIVING MY 2014 JEEP CHEROKEE JUST SHUT DOWN. AFTER JUMPING THE BATTERY AS SOON AS WE TOOK THE CABLES OFF THE CAR SHUT OFF AGAIN. MY VEHICLE WAS IN MOTION ON A CITY STREET

Jun 23, 2018 53,000 mi

WHILE DRIVING MY 2014 JEEP CHEROKEE JUST SHUT DOWN. AFTER JUMPING THE BATTERY AS SOON AS WE TOOK THE CABLES OFF THE CAR SHUT OFF AGAIN. MY VEHICLE WAS IN MOTION ON A CITY STREET

May 25, 2018 55,000 mi

ENGINE CODE P0520. MY REPAIR SHOP SAID THIS IS A VERY COMMON 2014 JEEP ISSUE. MY SENSOR SAYS THERE IS NO OIL PRESSURE, HOWEVER, MY CARS OIL PRESSURE IS FINE. CAR DRIVES FINE OTHER THAN THE ENGINE LIGHT ON.

May 25, 2018 16,000 mi

WHEN SLOWING DOWN NOT COMING TO A FULL STOP THEN ACCELERATING MY CAR DOES NOT WANT TO MOVE. THERE IS AN EXTREME HESITATION, AND THEN BOOM ~ THE CAR JERKS AND FINALLY GOES. THIS HAS BEEN HAPPENING FOR YEARS NOW. I HAVE HAD ALL THE SOFTWARE UPDATES ~ IT IS NO BETTER.

May 25, 2018 55,000 mi

ENGINE CODE P0520. MY REPAIR SHOP SAID THIS IS A VERY COMMON 2014 JEEP ISSUE. MY SENSOR SAYS THERE IS NO OIL PRESSURE, HOWEVER, MY CARS OIL PRESSURE IS FINE. CAR DRIVES FINE OTHER THAN THE ENGINE LIGHT ON.

May 25, 2018 16,000 mi

WHEN SLOWING DOWN NOT COMING TO A FULL STOP THEN ACCELERATING MY CAR DOES NOT WANT TO MOVE. THERE IS AN EXTREME HESITATION, AND THEN BOOM ~ THE CAR JERKS AND FINALLY GOES. THIS HAS BEEN HAPPENING FOR YEARS NOW. I HAVE HAD ALL THE SOFTWARE UPDATES ~ IT IS NO BETTER.

Apr 27, 2018 42,000 mi

THE VEHICLE JUST STOPS WITH NO WARNING WHILE I AM DRIVING! THE FIRST TIME WAS ON THE NJ TURNPIKE DOING 70 MPH IN THE LEFT LANE. STARTED IT BACK UP AND IT DID THE SAME THING ABOUT 30 MINUTES LATER. TOOK IT TO JEEP SERVICE AND THEY SAID IT WAS A LOOSE WIRE. SEEMED OK FOR A FEW MONTHS AND THEN IT HAPPENED AGAIN. JEEP REPLACED THE TRANSMISSION MODULE. DROVE IT ANOTHER FEW MONTHS - HAPPENED AGAIN AND THIS TIME THEY REPLACED THE COMPUTER SYSTEM. THIS IS A VERY DANGEROUS PROBLEM AND I WAS PETRIFIED TO DRIVE THE VEHICLE. WHEN I COMPLAINED TO CHRYSLER, ALL THEY COULD DO WAS OFFER ME A CDI CODE WHICH IS A TINY DISCOUNT ON A NEW CHRYSLER VEHICLE. I FINALLY JUST TRADED THE CAR IN AND PURCHASED ANOTHER VEHICLE BUT I LOST A LOT OF MONEY IN DOING SO. THIS SITUATION IS VERY DANGEROUS AND I COULD HAVE BEEN KILLED IN THIS VEHICLE. LET ME REPEAT, THIS HAS HAPPENED 4 TIMES SO BELOW, WHEN YOU ASK "WHEN DID THIS HAPPEN" - I AM USING THE DATE OF THE LAST INCIDENT.

Apr 27, 2018 42,000 mi

THE VEHICLE JUST STOPS WITH NO WARNING WHILE I AM DRIVING! THE FIRST TIME WAS ON THE NJ TURNPIKE DOING 70 MPH IN THE LEFT LANE. STARTED IT BACK UP AND IT DID THE SAME THING ABOUT 30 MINUTES LATER. TOOK IT TO JEEP SERVICE AND THEY SAID IT WAS A LOOSE WIRE. SEEMED OK FOR A FEW MONTHS AND THEN IT HAPPENED AGAIN. JEEP REPLACED THE TRANSMISSION MODULE. DROVE IT ANOTHER FEW MONTHS - HAPPENED AGAIN AND THIS TIME THEY REPLACED THE COMPUTER SYSTEM. THIS IS A VERY DANGEROUS PROBLEM AND I WAS PETRIFIED TO DRIVE THE VEHICLE. WHEN I COMPLAINED TO CHRYSLER, ALL THEY COULD DO WAS OFFER ME A CDI CODE WHICH IS A TINY DISCOUNT ON A NEW CHRYSLER VEHICLE. I FINALLY JUST TRADED THE CAR IN AND PURCHASED ANOTHER VEHICLE BUT I LOST A LOT OF MONEY IN DOING SO. THIS SITUATION IS VERY DANGEROUS AND I COULD HAVE BEEN KILLED IN THIS VEHICLE. LET ME REPEAT, THIS HAS HAPPENED 4 TIMES SO BELOW, WHEN YOU ASK "WHEN DID THIS HAPPEN" - I AM USING THE DATE OF THE LAST INCIDENT.

Apr 11, 2018 Crash 32,000 mi

WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE. I CALLED TRIPLE A AND HAD IT BROUGHT TO THE DEALERSHIP. THEY PUT NEW BRAKES ON THE CAR. I FELT SECURE . THE THIRD TIME I WAS SLOWING DOWN DUE TO VEHICLES IN FRONT OF ME. SUDDENLY THE CAR SURGED AGAIN. I PULLED OUT OF MY LANE QUICKLY SO I WOULD NOT HIT THE CARS IN FRONT OF ME. NOW I WAS IN THE ONCOMING LANE. I SAW A CAR HORIZONTAL TO MY CAR. BRAKES DID NOTHING TO STOP ME. I HIT HER CAR. IT HAPPENED SO FAST. LUCKILY, THE PASSENGER WAS SHAKEN UP AND TAKEN TO THE HOSPITAL. THIS HAPPENED ON A CITY ST. THE VEHICLE WAS IN THE PROCESS OF TURNING INTO THE LIBRARY WHEN THE ACCIDENT HAPPENED.

Apr 11, 2018 Crash 32,000 mi

WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE. I CALLED TRIPLE A AND HAD IT BROUGHT TO THE DEALERSHIP. THEY PUT NEW BRAKES ON THE CAR. I FELT SECURE . THE THIRD TIME I WAS SLOWING DOWN DUE TO VEHICLES IN FRONT OF ME. SUDDENLY THE CAR SURGED AGAIN. I PULLED OUT OF MY LANE QUICKLY SO I WOULD NOT HIT THE CARS IN FRONT OF ME. NOW I WAS IN THE ONCOMING LANE. I SAW A CAR HORIZONTAL TO MY CAR. BRAKES DID NOTHING TO STOP ME. I HIT HER CAR. IT HAPPENED SO FAST. LUCKILY, THE PASSENGER WAS SHAKEN UP AND TAKEN TO THE HOSPITAL. THIS HAPPENED ON A CITY ST. THE VEHICLE WAS IN THE PROCESS OF TURNING INTO THE LIBRARY WHEN THE ACCIDENT HAPPENED.

Mar 30, 2018 1,800 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER AUTOMOTIVE FAMILY (401 MILFORD PKWY A, MILFORD, OH 45150) WHERE IT WAS DIAGNOSED THAT THE OIL SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS NOT AVAILABLE.

Mar 30, 2018 1,800 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JEFF WYLER AUTOMOTIVE FAMILY (401 MILFORD PKWY A, MILFORD, OH 45150) WHERE IT WAS DIAGNOSED THAT THE OIL SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 1,800. THE VIN WAS NOT AVAILABLE.

Mar 29, 2018 48,000 mi

AFTER FILLING UP VEHICLE WITH GAS (2 SEPARATE OCCURRENCES), THE VEHICLE WILL CUT-OFF WHILE DRIVING FOR 1-2 BLOCKS. A PROMPT ON THE DASHBOARD WOULD STATE "PLACE GEAR INTO PARK" AND A RESTART OF VEHICLE WOULD BE NECESSARY. FIRST OCCURRENCE HAPPEN IN 2/19/2018 AND 3/28/2018. WHEN FIRST OCCURRENCE HAPPENED, THE VEHICLE WAS DROPPED OFF AT DEALERSHIP AND WAS INSTRUCTED BY SERVICE DEPARTMENT THE VEHICLE NEEDED TO BE "FLASHED OR REPROGRAMMED" TO RESOLVE ISSUE. SINCE THEN, THE SECOND OCCURRENCE HAPPENED RECENTLY 3/28/2018 AND IT NEEDED TO BE TOWED TO DEALERSHIP FOR ANOTHER INSPECTION/DIAGNOSTIC. IT WAS THEN MENTIONED BY SERVICE DEPARTMENT, THE REASON FOR CUT-OFF ISSUE. THE VEHICLE WAS LOW ON OIL (1 QUART LESS). MAJOR CONCERN WITH VEHICLE NOT BEING TRUSTED WORTHY WHILE DRIVING AND POSSIBLE ACCIDENT MAY HAPPEN BECAUSE OF ISSUE. ALSO BEING TOLD 2 DIFFERENT REASONS WHY ISSUE HAPPENED.

Mar 29, 2018 48,000 mi

AFTER FILLING UP VEHICLE WITH GAS (2 SEPARATE OCCURRENCES), THE VEHICLE WILL CUT-OFF WHILE DRIVING FOR 1-2 BLOCKS. A PROMPT ON THE DASHBOARD WOULD STATE "PLACE GEAR INTO PARK" AND A RESTART OF VEHICLE WOULD BE NECESSARY. FIRST OCCURRENCE HAPPEN IN 2/19/2018 AND 3/28/2018. WHEN FIRST OCCURRENCE HAPPENED, THE VEHICLE WAS DROPPED OFF AT DEALERSHIP AND WAS INSTRUCTED BY SERVICE DEPARTMENT THE VEHICLE NEEDED TO BE "FLASHED OR REPROGRAMMED" TO RESOLVE ISSUE. SINCE THEN, THE SECOND OCCURRENCE HAPPENED RECENTLY 3/28/2018 AND IT NEEDED TO BE TOWED TO DEALERSHIP FOR ANOTHER INSPECTION/DIAGNOSTIC. IT WAS THEN MENTIONED BY SERVICE DEPARTMENT, THE REASON FOR CUT-OFF ISSUE. THE VEHICLE WAS LOW ON OIL (1 QUART LESS). MAJOR CONCERN WITH VEHICLE NOT BEING TRUSTED WORTHY WHILE DRIVING AND POSSIBLE ACCIDENT MAY HAPPEN BECAUSE OF ISSUE. ALSO BEING TOLD 2 DIFFERENT REASONS WHY ISSUE HAPPENED.

Mar 7, 2018 80,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH AND APPROACHING A RED LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND ATTEMPTED TO RESTART THE VEHICLE. AFTER FIVE TIMES, THE VEHICLE RESTARTED AND THEN STALLED AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE OIL WAS LOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS CONSUMING A LOT MORE OIL THAN NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Mar 7, 2018 80,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH AND APPROACHING A RED LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT SHIFTED INTO PARK AND ATTEMPTED TO RESTART THE VEHICLE. AFTER FIVE TIMES, THE VEHICLE RESTARTED AND THEN STALLED AGAIN. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE OIL WAS LOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE WAS CONSUMING A LOT MORE OIL THAN NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Feb 22, 2018 16,000 mi

2-18-18 IN THE MORNING BACKING OUT OF DRIVEWAY ENGINE CUT OFFF. 2) 9-12-17 IN THE DAYTIME ON A LOCAL TOWN RD. MAKING A LEFT TURN ENGINE CUT OFF. 5-16-17 DAYTIME STOPPED AT A RED LIGHT ON ROUTE 17 HWY ENGINE CUT OFF. 6-16-15 DAYTIME GOING 20 MILES AN HOUR ENGINE CUT OFF IN THE MIDDLE OF THE ROAD LOCAL TOWN ROAD. THIS IS HAPPENING BECAUSE THE OIL LEVEL IS BELOW A CERTAIN LEVEL,HOWEVER THE OIL IS NOT AT A LOW OIL LEVEL ACCORDING TO THE DIPSTICK. DEALERSHIP SAID WE HAVE TO CHECK THE OIL LEVEL EVERY TIME WE DRIVE OUR VEHICLE. HAVING MANY PROBLEMS WITH ENGINE/TRANSMISSION STILL UNDER WARRANTY BUT I AM NOT GETTING ANY HELP I WAS TOLD THERE IS NOTHING THAT THEY CAN DO TO HELP ME.

Feb 22, 2018 16,000 mi

2-18-18 IN THE MORNING BACKING OUT OF DRIVEWAY ENGINE CUT OFFF. 2) 9-12-17 IN THE DAYTIME ON A LOCAL TOWN RD. MAKING A LEFT TURN ENGINE CUT OFF. 5-16-17 DAYTIME STOPPED AT A RED LIGHT ON ROUTE 17 HWY ENGINE CUT OFF. 6-16-15 DAYTIME GOING 20 MILES AN HOUR ENGINE CUT OFF IN THE MIDDLE OF THE ROAD LOCAL TOWN ROAD. THIS IS HAPPENING BECAUSE THE OIL LEVEL IS BELOW A CERTAIN LEVEL,HOWEVER THE OIL IS NOT AT A LOW OIL LEVEL ACCORDING TO THE DIPSTICK. DEALERSHIP SAID WE HAVE TO CHECK THE OIL LEVEL EVERY TIME WE DRIVE OUR VEHICLE. HAVING MANY PROBLEMS WITH ENGINE/TRANSMISSION STILL UNDER WARRANTY BUT I AM NOT GETTING ANY HELP I WAS TOLD THERE IS NOTHING THAT THEY CAN DO TO HELP ME.

Feb 20, 2018 40,729 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS IN JULY OF 2017, THE VEHICLE STALLED AND THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND THE VEHICLE STALLED. THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED AGAIN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,729. *TT *TR

Feb 20, 2018 40,729 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS IN JULY OF 2017, THE VEHICLE STALLED AND THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND THE VEHICLE STALLED. THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED AGAIN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,729. *TT *TR

Feb 19, 2018 58,000 mi

WHILE DRIVING ABOUT 60 MPH THE CAR LOST ALL ACCELERATION AND SLOWED VERY QUICKLY, THE ENGINE LIGHT CAME ON AND THE ASSIST EMERGENCY BRAKE LIGHT CAME ON ( I THINK THAT WAS WHAT IT SAID. AS I PULLED TO THE ROAD SIDE THERE WAS LITTLE NO RPMS . I SHUT THE CAR OFF AND WAITED , RESTARTED AND STILL NO RPMS. I DISCONNECTED THE BATTERY AFTER GOOGLING THE PROBLEM AND RESTARTED AND LIGHTS WHERE ALL GONE . THIS WAS GREAT FOR ABOUT 4 DAYS AND MAYBE 300 MILES AND AGAIN IT HAPPENED . THIS TIME I HAD MY CADE READER AND RECEIVED A P1DCD CODE, I DID NOT CLEAR CODE BUT SHUT ENGINE DOWN AND RESTARTED. THE CAR RAN WITH RPMS OK BUT WAS A BIT SLUGGISH . I CALLED DEALER WHEN I GOT HOME AND THEY SAID I WOULD HAVE TO PAY FOR THEM TO DO A DIOGNOSTIC TEST TO FIGURE WHAT THE PROBLEM IS. I DRIVE MY KIDS IN THE MORNINGS AND FEEL THIS COULD LEAD TO A SERIOUS ACCIDENT . I DONT FEEL SAFE DRIVING IT MYSELF LET ALONE MY CHILDREN WITH ME.

Feb 19, 2018 58,000 mi

WHILE DRIVING ABOUT 60 MPH THE CAR LOST ALL ACCELERATION AND SLOWED VERY QUICKLY, THE ENGINE LIGHT CAME ON AND THE ASSIST EMERGENCY BRAKE LIGHT CAME ON ( I THINK THAT WAS WHAT IT SAID. AS I PULLED TO THE ROAD SIDE THERE WAS LITTLE NO RPMS . I SHUT THE CAR OFF AND WAITED , RESTARTED AND STILL NO RPMS. I DISCONNECTED THE BATTERY AFTER GOOGLING THE PROBLEM AND RESTARTED AND LIGHTS WHERE ALL GONE . THIS WAS GREAT FOR ABOUT 4 DAYS AND MAYBE 300 MILES AND AGAIN IT HAPPENED . THIS TIME I HAD MY CADE READER AND RECEIVED A P1DCD CODE, I DID NOT CLEAR CODE BUT SHUT ENGINE DOWN AND RESTARTED. THE CAR RAN WITH RPMS OK BUT WAS A BIT SLUGGISH . I CALLED DEALER WHEN I GOT HOME AND THEY SAID I WOULD HAVE TO PAY FOR THEM TO DO A DIOGNOSTIC TEST TO FIGURE WHAT THE PROBLEM IS. I DRIVE MY KIDS IN THE MORNINGS AND FEEL THIS COULD LEAD TO A SERIOUS ACCIDENT . I DONT FEEL SAFE DRIVING IT MYSELF LET ALONE MY CHILDREN WITH ME.

Feb 12, 2018 40,000 mi

BOUGHT THE CAR WITH 31000 MILES ON IT, AT 40000 OIL COOLER STARTED LEAKING LIKE A SIEVE!!!! DEALER SAYS IT'S NOT A COVERED REPAIR! THIS APPEARS TO BE A MAJOR PROBLEM WITH JEEPS.

Feb 12, 2018 40,000 mi

BOUGHT THE CAR WITH 31000 MILES ON IT, AT 40000 OIL COOLER STARTED LEAKING LIKE A SIEVE!!!! DEALER SAYS IT'S NOT A COVERED REPAIR! THIS APPEARS TO BE A MAJOR PROBLEM WITH JEEPS.

Feb 10, 2018 73,400 mi

I WAS CLEANING MY DRIVEWAY AND NOTICED A HUGE PUDDLE OF OIL UNDERNEATH MY 2014 JEEP CHEROKEE. UPON FURTHER INSPECTION I NOTICED A SUBSTANTIAL AMOUNT OF OIL PUDDLED UP AROUND THE OIL COOLER ASSEMBLY. OIL IS SPLASHING ALL OVER MY ENGINE COMPARTMENT INCLUDING THE EXHAUST. I'M CONCERNED OF A FIRE STARTING SO I'LL HAVE TO REPAIR IT RIGHT AWAY. THE COMPLAIN IS SIMPLY THIS: THE VEHICLE IS BARELY 4 YEARS OLD AND HAS A MAJOR PROBLEM SUCH AS THIS. IT COULD BE A VERY BIG SAFETY RISK AND HAVE READ UP AS IT SEEMS TO BE CONFINED TO THE YEAR 2014 OF SIMILAR ENGINE SIZE OR TYPE SUCH AS 3.2 OR 3.6 L V 6 ENGINES.

Feb 10, 2018 73,400 mi

I WAS CLEANING MY DRIVEWAY AND NOTICED A HUGE PUDDLE OF OIL UNDERNEATH MY 2014 JEEP CHEROKEE. UPON FURTHER INSPECTION I NOTICED A SUBSTANTIAL AMOUNT OF OIL PUDDLED UP AROUND THE OIL COOLER ASSEMBLY. OIL IS SPLASHING ALL OVER MY ENGINE COMPARTMENT INCLUDING THE EXHAUST. I'M CONCERNED OF A FIRE STARTING SO I'LL HAVE TO REPAIR IT RIGHT AWAY. THE COMPLAIN IS SIMPLY THIS: THE VEHICLE IS BARELY 4 YEARS OLD AND HAS A MAJOR PROBLEM SUCH AS THIS. IT COULD BE A VERY BIG SAFETY RISK AND HAVE READ UP AS IT SEEMS TO BE CONFINED TO THE YEAR 2014 OF SIMILAR ENGINE SIZE OR TYPE SUCH AS 3.2 OR 3.6 L V 6 ENGINES.

Jan 24, 2018 46,000 mi

AFTER HAVING THE OIL CHANGED ON MY 2014 JEEP CHEROKEE A LEAK DEVELOPED. WHEN I TOOK IT TO THE A MECHANIC THE OIL FILTER HOUSING WAS FOUND TO BE BROKEN. I SPOKE WITH THE SHOP WHO CHANGED THE OIL, THEY STATE THEY USE A SPECIAL TOOL THAT DOES NOT ALLOW THE CAP TO BE TORQUED DOWN TO TIGHTLY AS THE OIL FILTER HOUSING BREAKAGE IS A KNOWN ISSUE WITH JEEP, DODGE, AND CHRYSLER PRODUCTS.

Jan 24, 2018 46,000 mi

AFTER HAVING THE OIL CHANGED ON MY 2014 JEEP CHEROKEE A LEAK DEVELOPED. WHEN I TOOK IT TO THE A MECHANIC THE OIL FILTER HOUSING WAS FOUND TO BE BROKEN. I SPOKE WITH THE SHOP WHO CHANGED THE OIL, THEY STATE THEY USE A SPECIAL TOOL THAT DOES NOT ALLOW THE CAP TO BE TORQUED DOWN TO TIGHTLY AS THE OIL FILTER HOUSING BREAKAGE IS A KNOWN ISSUE WITH JEEP, DODGE, AND CHRYSLER PRODUCTS.

Jan 22, 2018 74,778 mi

THE CAR CONTINUALLY STALLS OUT WITHOUT WARNING. I HAVE TAKEN IT TO OUR LOCAL DEALER TWICE AND THEY SAY THEY CAN NOT FIND ANY PROBLEM. AT FIRST THEY STATED THE OIL LEVEL READ LOW. WE HAD THEM DO A COMPLETE OIL CHANGE AND ONE MONTH LATER THE SAME ISSUE. AFTER REVIEWING THE INTERNET IT SEEMS TO BE A VERY DANGEROUS SAFETY ISSUE THAT CHRYLSER DODGE JEEP JUST WANTS TO IGNORE. MOSTLY OCCURS WHEN SLOWING DOWN AT A STOP SIGN OR RED LIGHT. WILL STALL IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE/BATTERY LIGHT DISPLAYS. YOU NEED TO WAIT 2-3 MINUTES AND RESTART. ALL DIAGNOSTIC TESTS REPORT NEGATIVE. FEAR FOR MY SAFETY AND THAT OF THOSE ON THE ROAD WITH ME!

Jan 22, 2018 74,778 mi

THE CAR CONTINUALLY STALLS OUT WITHOUT WARNING. I HAVE TAKEN IT TO OUR LOCAL DEALER TWICE AND THEY SAY THEY CAN NOT FIND ANY PROBLEM. AT FIRST THEY STATED THE OIL LEVEL READ LOW. WE HAD THEM DO A COMPLETE OIL CHANGE AND ONE MONTH LATER THE SAME ISSUE. AFTER REVIEWING THE INTERNET IT SEEMS TO BE A VERY DANGEROUS SAFETY ISSUE THAT CHRYLSER DODGE JEEP JUST WANTS TO IGNORE. MOSTLY OCCURS WHEN SLOWING DOWN AT A STOP SIGN OR RED LIGHT. WILL STALL IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE/BATTERY LIGHT DISPLAYS. YOU NEED TO WAIT 2-3 MINUTES AND RESTART. ALL DIAGNOSTIC TESTS REPORT NEGATIVE. FEAR FOR MY SAFETY AND THAT OF THOSE ON THE ROAD WITH ME!

Jan 6, 2018 58,000 mi

MY VEHICLE HAS ALWAYS HAD DIFFICULTY SHIFTING AND WOULD OFTEN HAVE HARD SHIFTS BETWEEN GEARS. AT 22,562 MILES I BROUGHT MY CAR IN FOR THIS ISSUE, PROMPTING JEEP TO UPDATE MY VEHICLE'S SOFTWARE. THE PROBLEM PERSISTED, BUT I WAS TOLD IT WAS JUST THE PERFORMANCE OF MY 4-CYLINDER ENGINE. AT MILEAGE 58,160 WHILE DRIVING ON THE HIGHWAY AND MERGING LANES, MY VEHICLE COMPLETELY LOST ANY ABILITY TO ACCELERATE AND LOST ALL POWER FUNCTIONS. I WAS ABLE TO USE THE VEHICLE'S MOMENTUM TO GET INTO THE BREAKDOWN LANE. THE VEHICLE HAD A MESSAGE ON MY DRIVER'S DASH INSTRUCTING ME TO SHIFT THE CAR TO PARK. AFTER DOING SO THE VEHICLE STILL WOULD NOT START UNTIL I SHUT IT OFF AND RESTARTED THE VEHICLE.AGAIN, JEEP RE-PROGRAMMED MY COMPUTER. ONE WEEK LATER, ON 9/25/2017, THE VEHICLE HAD THE ENGINE SEIZE AGAIN WHILE DRIVING AT APPROXIMATELY MILEAGE 58,511. JEEP DETERMINED THAT THE OIL LEVEL WAS VERY LOW, EVEN THOUGH A FULL-SYNTHETIC VALVOLINE 5W20 HAD BEEN COMPLETED AT 53,335 MILES AND THE FLUID LEVELS WERE CHECKED AT THE DEALERSHIP ONE WEEK PRIOR TO THE INCIDENT. THE DEALERSHIP PERFORMED AN OIL CHANGE, INSTRUCTED ME THAT AFTER 50,000 MILES IT IS ACCEPTABLE FOR THE 2014 JEEP CHEROKEE MODELS TO BURN OFF 1 QUART OF OIL EVERY 1,000 MILES AND TO MONITOR THE OIL LEVELS GOING FORWARD. I MENTIONED TO THE DEALERSHIP THAT THE OIL LEVELS HAD JUST BEEN INSPECTED AT THE DEALERSHIP ONE WEEK EARLIER, ON 9/18/2017, AND WAS TOLD THAT FLUID LEVELS WERE NORMAL. AS A RESULT, THE VEHICLE WOULD HAVE BEEN BURNING OIL MUCH FASTER THAN THE 1 QUART PER 1,000 MILES ACCEPTABLE THRESHOLD. I WAS ASKED TO SEE IF THE NEW OIL CHANGE WOULD RESOLVE THE ISSUE, AND TO BRING MY CAR IN AT AROUND 60,000 MILES TO CHECK THE OIL LEVELS. AT 62,052 THE VEHICLE SEIZED AGAIN AND, UPON DIAGNOSIS, OIL LEVELS WERE FINE. JEEP CAN DETERMINE THE PROBLEM AND CANNOT OFFER A SOLUTION. IT HAS HAPPENED TWO MORE TIMES OVER THE LAST MONTH.

Jan 6, 2018 58,000 mi

MY VEHICLE HAS ALWAYS HAD DIFFICULTY SHIFTING AND WOULD OFTEN HAVE HARD SHIFTS BETWEEN GEARS. AT 22,562 MILES I BROUGHT MY CAR IN FOR THIS ISSUE, PROMPTING JEEP TO UPDATE MY VEHICLE'S SOFTWARE. THE PROBLEM PERSISTED, BUT I WAS TOLD IT WAS JUST THE PERFORMANCE OF MY 4-CYLINDER ENGINE. AT MILEAGE 58,160 WHILE DRIVING ON THE HIGHWAY AND MERGING LANES, MY VEHICLE COMPLETELY LOST ANY ABILITY TO ACCELERATE AND LOST ALL POWER FUNCTIONS. I WAS ABLE TO USE THE VEHICLE'S MOMENTUM TO GET INTO THE BREAKDOWN LANE. THE VEHICLE HAD A MESSAGE ON MY DRIVER'S DASH INSTRUCTING ME TO SHIFT THE CAR TO PARK. AFTER DOING SO THE VEHICLE STILL WOULD NOT START UNTIL I SHUT IT OFF AND RESTARTED THE VEHICLE.AGAIN, JEEP RE-PROGRAMMED MY COMPUTER. ONE WEEK LATER, ON 9/25/2017, THE VEHICLE HAD THE ENGINE SEIZE AGAIN WHILE DRIVING AT APPROXIMATELY MILEAGE 58,511. JEEP DETERMINED THAT THE OIL LEVEL WAS VERY LOW, EVEN THOUGH A FULL-SYNTHETIC VALVOLINE 5W20 HAD BEEN COMPLETED AT 53,335 MILES AND THE FLUID LEVELS WERE CHECKED AT THE DEALERSHIP ONE WEEK PRIOR TO THE INCIDENT. THE DEALERSHIP PERFORMED AN OIL CHANGE, INSTRUCTED ME THAT AFTER 50,000 MILES IT IS ACCEPTABLE FOR THE 2014 JEEP CHEROKEE MODELS TO BURN OFF 1 QUART OF OIL EVERY 1,000 MILES AND TO MONITOR THE OIL LEVELS GOING FORWARD. I MENTIONED TO THE DEALERSHIP THAT THE OIL LEVELS HAD JUST BEEN INSPECTED AT THE DEALERSHIP ONE WEEK EARLIER, ON 9/18/2017, AND WAS TOLD THAT FLUID LEVELS WERE NORMAL. AS A RESULT, THE VEHICLE WOULD HAVE BEEN BURNING OIL MUCH FASTER THAN THE 1 QUART PER 1,000 MILES ACCEPTABLE THRESHOLD. I WAS ASKED TO SEE IF THE NEW OIL CHANGE WOULD RESOLVE THE ISSUE, AND TO BRING MY CAR IN AT AROUND 60,000 MILES TO CHECK THE OIL LEVELS. AT 62,052 THE VEHICLE SEIZED AGAIN AND, UPON DIAGNOSIS, OIL LEVELS WERE FINE. JEEP CAN DETERMINE THE PROBLEM AND CANNOT OFFER A SOLUTION. IT HAS HAPPENED TWO MORE TIMES OVER THE LAST MONTH.

Jan 5, 2018 37,398 mi

MY JEEP CHEROKEE 2014 HAS BEEN HAVING ENGINE PROBLEMS SINCE I BOUGHT IT. LAST NIGHT WAS THE WORST EXPERIENCE, THATS WHY IM HERE. I WAS ON THE HIGHWAY AND THE JEEP JUST STARTED TO BRAKE ON ITS OWN. I WAS SLIDING IN THE SNOW AND ALMOST FLIPED. I WAS ABLE TO CONTROL THE JEEP. I HAD TROUBLE PULLING IT TO THE SHOULDER OF THE HIGHWAY. HAD TO FORCE DRIVE TO THE SIDE. WOULD NOT GO ON REVERSE. WHEN THE TOWN TRUCK ARRIVED,HE HAD TROUBLE PUTTING IT ON TOW TRUCK. THIS PROBLEM NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES OVER SOMETHING THAT COULD HAVE BEEN FIXED.

Jan 5, 2018 35,000 mi

THE 2014 JEEP CHEROKEE COMPLETELY STALLS WHILE DRIVING WITH A MESSAGE THAT STATES "MUST BE IN P TO SHIFT GEARS". THE VEHICLE ALSO STALLS WHILE DRIVING AFTER FILLING THE GAS TANK, WITH THE SAME MESSAGE. THE DEALER CANNOT IDENTIFY THE PROBLEM. I'VE SEEN SEVERAL OTHER COMPLAINTS FROM OWNERS FOR THE EXACT SAME THING THAT DON'T SEEM TO BE GETTING ADDRESSED. FAILURE TO ADDRESS THIS ISSUE IS A RISK TO THOSE OWNING THE VEHICLES AS WELL AS OTHERS ON THE ROADS AND POSES A MAJOR LIABILITY TO THE COMPANY IF NOTHING IS DONE TO RESOLVE THE ISSUE. I'M LISTING THE MOST RECENT DATE, HOWEVER THIS IS NOT THE FIRST TIME IT'S HAPPENED.

Jan 5, 2018 37,398 mi

MY JEEP CHEROKEE 2014 HAS BEEN HAVING ENGINE PROBLEMS SINCE I BOUGHT IT. LAST NIGHT WAS THE WORST EXPERIENCE, THATS WHY IM HERE. I WAS ON THE HIGHWAY AND THE JEEP JUST STARTED TO BRAKE ON ITS OWN. I WAS SLIDING IN THE SNOW AND ALMOST FLIPED. I WAS ABLE TO CONTROL THE JEEP. I HAD TROUBLE PULLING IT TO THE SHOULDER OF THE HIGHWAY. HAD TO FORCE DRIVE TO THE SIDE. WOULD NOT GO ON REVERSE. WHEN THE TOWN TRUCK ARRIVED,HE HAD TROUBLE PUTTING IT ON TOW TRUCK. THIS PROBLEM NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES OVER SOMETHING THAT COULD HAVE BEEN FIXED.

Jan 5, 2018 35,000 mi

THE 2014 JEEP CHEROKEE COMPLETELY STALLS WHILE DRIVING WITH A MESSAGE THAT STATES "MUST BE IN P TO SHIFT GEARS". THE VEHICLE ALSO STALLS WHILE DRIVING AFTER FILLING THE GAS TANK, WITH THE SAME MESSAGE. THE DEALER CANNOT IDENTIFY THE PROBLEM. I'VE SEEN SEVERAL OTHER COMPLAINTS FROM OWNERS FOR THE EXACT SAME THING THAT DON'T SEEM TO BE GETTING ADDRESSED. FAILURE TO ADDRESS THIS ISSUE IS A RISK TO THOSE OWNING THE VEHICLES AS WELL AS OTHERS ON THE ROADS AND POSES A MAJOR LIABILITY TO THE COMPANY IF NOTHING IS DONE TO RESOLVE THE ISSUE. I'M LISTING THE MOST RECENT DATE, HOWEVER THIS IS NOT THE FIRST TIME IT'S HAPPENED.

Dec 30, 2017 70,000 mi

AFTER FILLING MY TANK WITH GAS I TURNED ONTO A NEARBY ROADWAY AND FELT MY CAR SPUTTERING AND JERKING. AS I CAME TO A SLOW STOP AT A STOP LIGHT MY CAR ABRUPTLY SLAMMED TO A STOP AND MADE A LOUD BANG/SLAMMING NOISE AND PROMPTED ME TO SHIFT TO PARK AND RESTART THE CAR. I FOLLOWED THESE COMMANDS AND THE CAR WOULD NOT MOVE. AS SOON AS I WOULD SHIFT OUT OF PARK THE LOUD SLAMMING WOULD OCCUR AGAIN AND I BEGAN TO SMELL FUMES SO I STOPPED TRYING TO FOLLOW THE PROMPTS. I PUT MY CAR IN NEUTRAL AND PUSHED MY CAR OUT OF THE MOVING TRAFFIC LANES AND GOT IT TOWED. THE DEALERSHIP CLAIMED NOTHING IS WRONG WITH MY VEHICLE AND GAVE IT BACK. I HAVE EXPERIENCED THE SAME ISSUE 3 TIMES SINCE. THEY REPLACED AN EVAPORATION PRESSURE SWITCH THE SECOND TIME I TOOK MY CAR IN AND THIS STILL HAS NOT FIXED THE ISSUE. THE LAST TIME THE ISSUE OCCURRED I WAS SLOWING DOWN ON A HIGHWAY IN DENSE TRAFFIC AND AS TRAFFIC STARTED MOVING AGAIN MY GAS PEDAL STOPPED WORKING. I COULD NOT ACCELERATE WHEN I PRESSED THE GAS I ONLY HEARD LOUD REVVING NOISES AS MY CAR COASTED.. WHEN I WENT TO PRESS THE BRAKES AND PULL OFF THE ROAD I IMMEDIATELY HEARD THE LOUD SLAMMING NOISE AND MY CAR BROKE DOWN AGAIN IN A VERY UNSAFE LOCATION ON THE HIGHWAY. I WAITED ONE HOUR AND MY CAR WAS ABLE TO RESTART AND I SLOWLY GOT IT OFF THE HIGHWAY WITH MY E-LIGHTS ON. I WILL BE TAKING IT TO THE SHOP AFTER THE NEW YEAR.. AGAIN. WORST OF ALL AFTER LOOKING INTO THIS ISSUE ONLINE I SEE IT IS COMMON AMONG JEEP VEHICLES. NOT JUST THE CHEROKEE. HAPPENS AFTER I GAS UP. IT IS EXTREMELY UNSAFE AS I HAVE ALMOST BEEN REAR ENDED AT HIGH SPEEDS BY OTHER CARS ON THE ROADWAY. HAS BEEN LISTED IN FORUMS AS SOMESORT OF ROLLOVER FUEL VALVE. PLEASE INVESTIGATE BEFORE MORE SERIOUS INJURIES OR EVEN DEATH OCCURS ASSUMING THAT HASN'T ALREADY HAPPENED. ALSO PLEASE NOTE THAT SINCE THE WORK THEY DID ON 2ND VISIT TO DEALER I HAVE HAD CHECK GAS CAP AND ENGINE LIGHTS ON

Dec 30, 2017 70,000 mi

AFTER FILLING MY TANK WITH GAS I TURNED ONTO A NEARBY ROADWAY AND FELT MY CAR SPUTTERING AND JERKING. AS I CAME TO A SLOW STOP AT A STOP LIGHT MY CAR ABRUPTLY SLAMMED TO A STOP AND MADE A LOUD BANG/SLAMMING NOISE AND PROMPTED ME TO SHIFT TO PARK AND RESTART THE CAR. I FOLLOWED THESE COMMANDS AND THE CAR WOULD NOT MOVE. AS SOON AS I WOULD SHIFT OUT OF PARK THE LOUD SLAMMING WOULD OCCUR AGAIN AND I BEGAN TO SMELL FUMES SO I STOPPED TRYING TO FOLLOW THE PROMPTS. I PUT MY CAR IN NEUTRAL AND PUSHED MY CAR OUT OF THE MOVING TRAFFIC LANES AND GOT IT TOWED. THE DEALERSHIP CLAIMED NOTHING IS WRONG WITH MY VEHICLE AND GAVE IT BACK. I HAVE EXPERIENCED THE SAME ISSUE 3 TIMES SINCE. THEY REPLACED AN EVAPORATION PRESSURE SWITCH THE SECOND TIME I TOOK MY CAR IN AND THIS STILL HAS NOT FIXED THE ISSUE. THE LAST TIME THE ISSUE OCCURRED I WAS SLOWING DOWN ON A HIGHWAY IN DENSE TRAFFIC AND AS TRAFFIC STARTED MOVING AGAIN MY GAS PEDAL STOPPED WORKING. I COULD NOT ACCELERATE WHEN I PRESSED THE GAS I ONLY HEARD LOUD REVVING NOISES AS MY CAR COASTED.. WHEN I WENT TO PRESS THE BRAKES AND PULL OFF THE ROAD I IMMEDIATELY HEARD THE LOUD SLAMMING NOISE AND MY CAR BROKE DOWN AGAIN IN A VERY UNSAFE LOCATION ON THE HIGHWAY. I WAITED ONE HOUR AND MY CAR WAS ABLE TO RESTART AND I SLOWLY GOT IT OFF THE HIGHWAY WITH MY E-LIGHTS ON. I WILL BE TAKING IT TO THE SHOP AFTER THE NEW YEAR.. AGAIN. WORST OF ALL AFTER LOOKING INTO THIS ISSUE ONLINE I SEE IT IS COMMON AMONG JEEP VEHICLES. NOT JUST THE CHEROKEE. HAPPENS AFTER I GAS UP. IT IS EXTREMELY UNSAFE AS I HAVE ALMOST BEEN REAR ENDED AT HIGH SPEEDS BY OTHER CARS ON THE ROADWAY. HAS BEEN LISTED IN FORUMS AS SOMESORT OF ROLLOVER FUEL VALVE. PLEASE INVESTIGATE BEFORE MORE SERIOUS INJURIES OR EVEN DEATH OCCURS ASSUMING THAT HASN'T ALREADY HAPPENED. ALSO PLEASE NOTE THAT SINCE THE WORK THEY DID ON 2ND VISIT TO DEALER I HAVE HAD CHECK GAS CAP AND ENGINE LIGHTS ON

Dec 14, 2017 65,000 mi

SINCE I PURCHASED MY USED VEHICLE I HAVE HAD A REOCCURRING ISSUE WHERE THE VEHICLE HESITATES TO ACCELERATE IN THE FIRST GEAR. RECENTLY IT HAS GOTTEN SO SEVERE THAT THE VEHICLE COMPLETELY SHUTS OFF. I'VE NOTICED THAT IT OCCURS MOST FREQUENTLY AFTER I FILL MY TANK AND AFTER PROLONGED PERIODS OF BEING STOPPED. IT HAS OCCURRED FOUR TIMES ON THE HIGHWAY WHILE SITTING IN TRAFFIC AND MOST RECENTLY WHILE WAITING AT A RED LIGHT. WHEN IT OCCURS THE VEHICLE STILL HAS POWER RUNNING THROUGH AND A NOTICES ALWAYS POPS UP SAYING "CAR MUST BE IN PARK IN ORDER TO SHIFT." IN ALL CASES I HAVE HAD TO TURN THE VEHICLE OFF AND WAIT SEVERAL MINUTES BEFORE THE CAR WAS ABLE TO TURN BACK ON. IN ALL CASES NO INDICATOR LIGHT APPEARED AS TO WHAT THE PROBLEM COULD BE. AFTER TAKING THE VEHICLE TO GET SERVICED THEW FIRST TIME I WAS TOLD IT WAS THE BATTERY. THE SECOND TIME I TOOK IT TO GET SERVICED I WAS TOLD THE EVAPORATED CANISTER AND PURGE SOLENOID HAD TO REPLACED. THE ISSUE STILL EXISTS AND THE DEALERSHIP HAS ASKED ME TO CONTINUE DRIVING THE VEHICLE AS IS UNTIL A SERVICE LIGHT APPEARS BECAUSE THEY DO NOT KNOW WHAT THE PROBLEM CAN BE. THIS VEHICLE IS NOT SAFE TO DRIVE AS IS.

Dec 14, 2017 45,000 mi

AFTER FILLING UP THE GAS TANK, I WAS STOPPED AT A RED LIGHT. MY CAR STARTED BUCKING, SHAKING AND THE SERVICE TRANSMISSION AND ENGINE LIGHTS CAME ON. THE CAR TOLD ME TO PUT IT IN PARK AND TURN IT OFF. IT WOULD BUCK EVERY TIME I TRIED TO GO FROM A STOPPED TO STARTING POSITION. I WAS STOPPED AT A RED LIGHT ON A BUSY CITY STREET, AT A BUSY INTERSECTION AT NIGHT AND TERRIFIED THAT I WAS GOING TO GET REAR ENDED.

Dec 14, 2017 65,000 mi

SINCE I PURCHASED MY USED VEHICLE I HAVE HAD A REOCCURRING ISSUE WHERE THE VEHICLE HESITATES TO ACCELERATE IN THE FIRST GEAR. RECENTLY IT HAS GOTTEN SO SEVERE THAT THE VEHICLE COMPLETELY SHUTS OFF. I'VE NOTICED THAT IT OCCURS MOST FREQUENTLY AFTER I FILL MY TANK AND AFTER PROLONGED PERIODS OF BEING STOPPED. IT HAS OCCURRED FOUR TIMES ON THE HIGHWAY WHILE SITTING IN TRAFFIC AND MOST RECENTLY WHILE WAITING AT A RED LIGHT. WHEN IT OCCURS THE VEHICLE STILL HAS POWER RUNNING THROUGH AND A NOTICES ALWAYS POPS UP SAYING "CAR MUST BE IN PARK IN ORDER TO SHIFT." IN ALL CASES I HAVE HAD TO TURN THE VEHICLE OFF AND WAIT SEVERAL MINUTES BEFORE THE CAR WAS ABLE TO TURN BACK ON. IN ALL CASES NO INDICATOR LIGHT APPEARED AS TO WHAT THE PROBLEM COULD BE. AFTER TAKING THE VEHICLE TO GET SERVICED THEW FIRST TIME I WAS TOLD IT WAS THE BATTERY. THE SECOND TIME I TOOK IT TO GET SERVICED I WAS TOLD THE EVAPORATED CANISTER AND PURGE SOLENOID HAD TO REPLACED. THE ISSUE STILL EXISTS AND THE DEALERSHIP HAS ASKED ME TO CONTINUE DRIVING THE VEHICLE AS IS UNTIL A SERVICE LIGHT APPEARS BECAUSE THEY DO NOT KNOW WHAT THE PROBLEM CAN BE. THIS VEHICLE IS NOT SAFE TO DRIVE AS IS.

Dec 14, 2017 45,000 mi

AFTER FILLING UP THE GAS TANK, I WAS STOPPED AT A RED LIGHT. MY CAR STARTED BUCKING, SHAKING AND THE SERVICE TRANSMISSION AND ENGINE LIGHTS CAME ON. THE CAR TOLD ME TO PUT IT IN PARK AND TURN IT OFF. IT WOULD BUCK EVERY TIME I TRIED TO GO FROM A STOPPED TO STARTING POSITION. I WAS STOPPED AT A RED LIGHT ON A BUSY CITY STREET, AT A BUSY INTERSECTION AT NIGHT AND TERRIFIED THAT I WAS GOING TO GET REAR ENDED.

Nov 27, 2017 51,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WAS GETTING STUCK IN GEAR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BOB POYNTER CHRYSLER, 3020 B NATIONAL RD, COLUMBUS, IN) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON JULY 1, 2017, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE "ERROR CAR MUST BE IN PARK BEFORE SHIFTING GEAR" MESSAGE APPEARED. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO COMMUNITY CHRYSLER DODGE JEEP RAM (2300 S WALNUT ST, BLOOMINGTON, IN 47101) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED AGAIN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT AN APPOINTMENT WAS NEEDED FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS SCHEDULED FOR A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 51,000.

Nov 27, 2017 51,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WAS GETTING STUCK IN GEAR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BOB POYNTER CHRYSLER, 3020 B NATIONAL RD, COLUMBUS, IN) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON JULY 1, 2017, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE "ERROR CAR MUST BE IN PARK BEFORE SHIFTING GEAR" MESSAGE APPEARED. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO COMMUNITY CHRYSLER DODGE JEEP RAM (2300 S WALNUT ST, BLOOMINGTON, IN 47101) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED AGAIN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT AN APPOINTMENT WAS NEEDED FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS SCHEDULED FOR A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 51,000.

Nov 19, 2017 36,000 mi

I PARKED MY CAR IN THE GARAGE AS USUALLY (SO VEHICLE WAS PARKED). ON TOP OF MY GARAGE THERE IS MY NEIGHBOR'S APARTMENT AND MY APARTMENT IS ON TOP OF THE NEIGHBOR'S APARTMENT. I AM COMPLETELY SURE THAT, WHEN I CAME HOME THE NIGHT BEFORE, I HAD SHUT OFF THE CAR (USING THE PUSH BUTTON- THE CAR HAS A KEYLESS IGNITION SYSTEM) BUT IN THE MIDDLE OF THE NIGHT THE CAR TURNED ON BY ITSELF. WE DON'T KNOW FOR HOW LONG THE CAR WAS RUNNING BUT IT RAN ENOUGH TIME TO FILL MY NEIGHBOR'S APT. WITH FUMES AND ALSO THE FUMES REACHED MY APT. UPSTAIRS WHERE I WAS SLEEPING WITH MY DAUGHTER. THE TWO OF US (MY DAUGHTER AND I) WERE LUCKY BECAUSE I HAD ALL MY WINDOWS OPEN (IT WAS HOT THAT NIGHT) BUT MY NEIGHBOR ENDED UP IN THE HOSPITAL FOR 3 WEEKS. AT LEAST 19 DEATHS HAVE BEEN REPORTED NATIONS WIDE DUE TO KEYLESS IGNITION MALFUNCTIONING ISSUES. THERE SHOULD BE SOME SORT OF AUTOMATIC SHUT DOWN AFTER A CERTAIN AMOUNT OF TIME BUT THERE ISN'T ONE IN ANY CAR THAT HAVE THIS KEYLESS IGNITION SYSTEM. ALSO VERY FEW MANUFACTURERS HAVE ADDED A BEEPING OR AUDIO ALARM TO WARN DRIVERS THEY HAVE WALKED AWAY WITH THE FOB BUT FAILED TO TURN OFF THE IGNITION. I DID TURNED OFF MY CAR BUT STILL IT TURNED ON BY ITSELF, CAUSING MY CAR TO IDLE IN THE GARAGE FOR MANY HOURS. I BELIEVE THE START/STOP BUTTON ON THE DASHBOARD OF MY CAR IS ACTUALLY MALFUNCTIONING. HOWEVER WHEN I TOLD THIS TO JEEP DEALER THEY SAID THE CAR IS PERFECT AND THEY WANT TO GIVE ME BACK ONLY $15K. I PAID $24K FOR THAT VERY DANGEROUS CAR! SINCE THE INCIDENT ON SEPTEMBER 16TH,2017 I HAVE BEEN HAVING ANXIETY ISSUES AND ALSO I HAD TO RELY ON THE GOODWILL OF FRIENDS AND THE USE OF A FRIEND'S CAR. I NOW NEED TO MOVE ON FROM THIS INCIDENT AND GET A CAR THAT I CAN RELY ON AND FEEL SAFE PARKING IT IN MY GARAGE BUT I WANT TO MAKE SURE THAT THESE CARS ARE OUT OF THE MARKET ASAP SO NONE WILL SUFFER WHAT WE SUFFERED. THANK YOU. ..UPDATED 01/04/18 *BF . UPDATED 8/20/18*JB *TR

Nov 19, 2017 36,000 mi

I PARKED MY CAR IN THE GARAGE AS USUALLY (SO VEHICLE WAS PARKED). ON TOP OF MY GARAGE THERE IS MY NEIGHBOR'S APARTMENT AND MY APARTMENT IS ON TOP OF THE NEIGHBOR'S APARTMENT. I AM COMPLETELY SURE THAT, WHEN I CAME HOME THE NIGHT BEFORE, I HAD SHUT OFF THE CAR (USING THE PUSH BUTTON- THE CAR HAS A KEYLESS IGNITION SYSTEM) BUT IN THE MIDDLE OF THE NIGHT THE CAR TURNED ON BY ITSELF. WE DON'T KNOW FOR HOW LONG THE CAR WAS RUNNING BUT IT RAN ENOUGH TIME TO FILL MY NEIGHBOR'S APT. WITH FUMES AND ALSO THE FUMES REACHED MY APT. UPSTAIRS WHERE I WAS SLEEPING WITH MY DAUGHTER. THE TWO OF US (MY DAUGHTER AND I) WERE LUCKY BECAUSE I HAD ALL MY WINDOWS OPEN (IT WAS HOT THAT NIGHT) BUT MY NEIGHBOR ENDED UP IN THE HOSPITAL FOR 3 WEEKS. AT LEAST 19 DEATHS HAVE BEEN REPORTED NATIONS WIDE DUE TO KEYLESS IGNITION MALFUNCTIONING ISSUES. THERE SHOULD BE SOME SORT OF AUTOMATIC SHUT DOWN AFTER A CERTAIN AMOUNT OF TIME BUT THERE ISN'T ONE IN ANY CAR THAT HAVE THIS KEYLESS IGNITION SYSTEM. ALSO VERY FEW MANUFACTURERS HAVE ADDED A BEEPING OR AUDIO ALARM TO WARN DRIVERS THEY HAVE WALKED AWAY WITH THE FOB BUT FAILED TO TURN OFF THE IGNITION. I DID TURNED OFF MY CAR BUT STILL IT TURNED ON BY ITSELF, CAUSING MY CAR TO IDLE IN THE GARAGE FOR MANY HOURS. I BELIEVE THE START/STOP BUTTON ON THE DASHBOARD OF MY CAR IS ACTUALLY MALFUNCTIONING. HOWEVER WHEN I TOLD THIS TO JEEP DEALER THEY SAID THE CAR IS PERFECT AND THEY WANT TO GIVE ME BACK ONLY $15K. I PAID $24K FOR THAT VERY DANGEROUS CAR! SINCE THE INCIDENT ON SEPTEMBER 16TH,2017 I HAVE BEEN HAVING ANXIETY ISSUES AND ALSO I HAD TO RELY ON THE GOODWILL OF FRIENDS AND THE USE OF A FRIEND'S CAR. I NOW NEED TO MOVE ON FROM THIS INCIDENT AND GET A CAR THAT I CAN RELY ON AND FEEL SAFE PARKING IT IN MY GARAGE BUT I WANT TO MAKE SURE THAT THESE CARS ARE OUT OF THE MARKET ASAP SO NONE WILL SUFFER WHAT WE SUFFERED. THANK YOU. ..UPDATED 01/04/18 *BF . UPDATED 8/20/18*JB *TR

Nov 17, 2017 55,500 mi

TRANSMISSION HAS BEEN KNOCKING VERY HARD WHEN I PUT IT INTO DRIVE. ONE DAY WHEN I STARTED MY CAR IN MY DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE STATING "SERVICE TRANSMISSION, PLACE CAR INTO PARK THEN INTO DESIRED GEAR." ONCE I PUT THE CAR INTO DRIVE, IT FELT AND SOUNDED LIKE MY ENGINE WAS GOING TO JUMP OUT OF THE CAR. I TRIED TO TURN MY CAR OFF AND RESTART IT, HOWEVER, I HAD NO SUCCESS WITH THAT. I HAVE HAD NO ISSUES AT ALL WITH MY DRIVING UP UNTIL THIS POINT. I BOUGHT MY JEEP IN DECEMBER 2013 AND THIS ISSUE OCCURRED NOVEMBER 2017. I SERVICE MY JEEP ON A REGULAR BASIS AND DO NOT DRIVE RECKLESSLY. THIS ISSUE HAPPENED ALL OF A SUDDEN. A DAY BEFORE THIS HAPPENED, I DID NOTICE WHEN TURNED MY CAR ON AND PUT IT IN DRIVE, THE TRANSMISSION DID "KNOCK" INTO GEAR A LOT MORE AGGRESSIVELY THAN NORMAL.

Nov 17, 2017 55,500 mi

TRANSMISSION HAS BEEN KNOCKING VERY HARD WHEN I PUT IT INTO DRIVE. ONE DAY WHEN I STARTED MY CAR IN MY DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE STATING "SERVICE TRANSMISSION, PLACE CAR INTO PARK THEN INTO DESIRED GEAR." ONCE I PUT THE CAR INTO DRIVE, IT FELT AND SOUNDED LIKE MY ENGINE WAS GOING TO JUMP OUT OF THE CAR. I TRIED TO TURN MY CAR OFF AND RESTART IT, HOWEVER, I HAD NO SUCCESS WITH THAT. I HAVE HAD NO ISSUES AT ALL WITH MY DRIVING UP UNTIL THIS POINT. I BOUGHT MY JEEP IN DECEMBER 2013 AND THIS ISSUE OCCURRED NOVEMBER 2017. I SERVICE MY JEEP ON A REGULAR BASIS AND DO NOT DRIVE RECKLESSLY. THIS ISSUE HAPPENED ALL OF A SUDDEN. A DAY BEFORE THIS HAPPENED, I DID NOTICE WHEN TURNED MY CAR ON AND PUT IT IN DRIVE, THE TRANSMISSION DID "KNOCK" INTO GEAR A LOT MORE AGGRESSIVELY THAN NORMAL.

Nov 13, 2017 38,961 mi

JEEP STALLS OR WON'T START, TRY TO START MULTIPLE TIME UNTIL FINALLY STARTS AND OMITS WHITE SMOKE. TOOK TO DEALERSHIP, AFTER CHECKUP, JEEP IS LOW ON OIL BUT IS NOT DUE FOR OIL CHANGE. DASHBOARD READING SHOWS ONLY 62% OIL USED. MILEAGE BETWEEN LAST OIL CHANGE WAS 4839 MILES. I WAS ADVISED THAT VEHICLE OIL CONSUMPTION WAS WITHIN LIMITS. HAD OIL CHANGED THEN SAME PROBLEM ENSUED AGAIN 3.5 MONTHS LATER MILEAGE BETWEEN OIL CHANGES IS NOW 3637 MILES DRIVEN, DASHBOARD SHOWS 48% OIL USED AND DEALERSHIP GIVES ME THE SAME EXCUSE. OIL IS LOW BUT NO LEAKAGE ANYWHERE AND CONSUMPTION IS WITHIN GUIDELINES FOR MY VEHICLE. CHANGED OIL AGAIN AND WILL SEE WHAT HAPPENS IN THE NEXT 3 TO 4K MILES. I'M SURE I WILL BE BACK AGAIN. HOW MANY TIMES DO I NEED TO TAKE MY VEHICLE IN FOR THE SAME PROBLEM BEFORE THEY LOOK DEEPER FOR THE ROOT OF THE PROBLEM. OIL SHOULD ONLY BE CHANGE EVERY 6000 TO 8000 MILES, THIS IS HOW IT WAS IN THE BEGINNING WHEN I PURCHASED IT NOW THE MILEAGE BETWEEN OIL CHANGES GET LOWER AND LOWER.

Nov 13, 2017 38,961 mi

JEEP STALLS OR WON'T START, TRY TO START MULTIPLE TIME UNTIL FINALLY STARTS AND OMITS WHITE SMOKE. TOOK TO DEALERSHIP, AFTER CHECKUP, JEEP IS LOW ON OIL BUT IS NOT DUE FOR OIL CHANGE. DASHBOARD READING SHOWS ONLY 62% OIL USED. MILEAGE BETWEEN LAST OIL CHANGE WAS 4839 MILES. I WAS ADVISED THAT VEHICLE OIL CONSUMPTION WAS WITHIN LIMITS. HAD OIL CHANGED THEN SAME PROBLEM ENSUED AGAIN 3.5 MONTHS LATER MILEAGE BETWEEN OIL CHANGES IS NOW 3637 MILES DRIVEN, DASHBOARD SHOWS 48% OIL USED AND DEALERSHIP GIVES ME THE SAME EXCUSE. OIL IS LOW BUT NO LEAKAGE ANYWHERE AND CONSUMPTION IS WITHIN GUIDELINES FOR MY VEHICLE. CHANGED OIL AGAIN AND WILL SEE WHAT HAPPENS IN THE NEXT 3 TO 4K MILES. I'M SURE I WILL BE BACK AGAIN. HOW MANY TIMES DO I NEED TO TAKE MY VEHICLE IN FOR THE SAME PROBLEM BEFORE THEY LOOK DEEPER FOR THE ROOT OF THE PROBLEM. OIL SHOULD ONLY BE CHANGE EVERY 6000 TO 8000 MILES, THIS IS HOW IT WAS IN THE BEGINNING WHEN I PURCHASED IT NOW THE MILEAGE BETWEEN OIL CHANGES GET LOWER AND LOWER.

Nov 1, 2017 73,200 mi

THE CAR WILL SHUT DOWN WITH ABSOLUTELY NO WARNING, DOESN'T MATTER HOW FAST YOU ARE GOING. THIS HAS HAPPENED ON BOTH HIGHWAY AND BACK STREETS. I'M TOLD BY DEALER THAT THE ISSUE IS THE OIL WAS TOO LOW AND THAT SOME SENSOR SHUTS DOWN THE ENGINE. NO WARNING LIGHT, NOTHING. JUST HAPPENS. CAN'T BELIEVE THIS FLAW HAS NOT BEEN RECALLED OR CAUSED FATALITIES. THE CAR CONSUMES OIL LIKE IT'S GOING OUT OF STYLE. I BOUGHT THE CAR USED, IN MARCH 2017 WITH 63186 MILES ON IT . I NOW HAVE JUST UNDER 74000 MILES AND HAVE HAD THE OIL CHANGED 3X AND HAVE BEEN ADDING OIL MANUALLY. I SEE A LOT OF THIS ISSUES LISTED ON WWW.CARCOMPLAINTS.COM AND OTHER SITES . I'VE BEEN TOLD BY A LOCAL DEALER THAT THE ENGINE NEEDS TO BE REPLACED, BUT SO FAR HAVE BEEN DENIED BY CHRYSLER. LAST TIME IT HAPPENED WAS LAST WEEK (10/24/17). SOMEBODY'S GOING TO GET KILLED!

Nov 1, 2017 73,200 mi

THE CAR WILL SHUT DOWN WITH ABSOLUTELY NO WARNING, DOESN'T MATTER HOW FAST YOU ARE GOING. THIS HAS HAPPENED ON BOTH HIGHWAY AND BACK STREETS. I'M TOLD BY DEALER THAT THE ISSUE IS THE OIL WAS TOO LOW AND THAT SOME SENSOR SHUTS DOWN THE ENGINE. NO WARNING LIGHT, NOTHING. JUST HAPPENS. CAN'T BELIEVE THIS FLAW HAS NOT BEEN RECALLED OR CAUSED FATALITIES. THE CAR CONSUMES OIL LIKE IT'S GOING OUT OF STYLE. I BOUGHT THE CAR USED, IN MARCH 2017 WITH 63186 MILES ON IT . I NOW HAVE JUST UNDER 74000 MILES AND HAVE HAD THE OIL CHANGED 3X AND HAVE BEEN ADDING OIL MANUALLY. I SEE A LOT OF THIS ISSUES LISTED ON WWW.CARCOMPLAINTS.COM AND OTHER SITES . I'VE BEEN TOLD BY A LOCAL DEALER THAT THE ENGINE NEEDS TO BE REPLACED, BUT SO FAR HAVE BEEN DENIED BY CHRYSLER. LAST TIME IT HAPPENED WAS LAST WEEK (10/24/17). SOMEBODY'S GOING TO GET KILLED!

Oct 16, 2017 19,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, ALL OF THE WARNING INDICATORS INADVERTENTLY ILLUMINATED. THE CONTACT STATED THAT THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TAKEN TO WEINER AUTOMOTIVE (1151 US HWY 220, MOOREFIELD, WV 26836 (304) 530-9000), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE CONTACT STATED THAT THE MANUFACTURER WAS SENDING A MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Oct 16, 2017 19,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, ALL OF THE WARNING INDICATORS INADVERTENTLY ILLUMINATED. THE CONTACT STATED THAT THE ENGINE STALLED AND LOST POWER. THE VEHICLE WAS TAKEN TO WEINER AUTOMOTIVE (1151 US HWY 220, MOOREFIELD, WV 26836 (304) 530-9000), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE CONTACT STATED THAT THE MANUFACTURER WAS SENDING A MECHANIC TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Oct 12, 2017 Fire 38,523 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE SHIFTED INTO FIRST GEAR. THE VEHICLE FELT AS IF IT WERE IN NEUTRAL AND HESITATED BETWEEN GEARS. IN ADDITION, THE VEHICLE LAUNCHED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (800) 788-2114), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL BAILEY'S CHRYSLER (425 TEN ROD RD, NORTH KINGSTOWN, RI 02852, PHONE NUMBER: (401) 884-1900) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED. THE TRANSMISSION MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL AND BLUE SMOKE APPEARED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN BACK TO PAUL BAILEY'S CHRYSLER DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS HAD CARBON BUILD UP, THE OIL LEVEL WAS LOW, AND THE OIL PRESSURE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,233. ...UPDATED 11/12/17/*BF CONSUMER STATED TRANSMISSION- SAFETY ISSUE EXCESSIVE CONSUMPTION- BURNING OIL. UPDATED 7/27/18*JB

Oct 12, 2017 Fire 38,523 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE SHIFTED INTO FIRST GEAR. THE VEHICLE FELT AS IF IT WERE IN NEUTRAL AND HESITATED BETWEEN GEARS. IN ADDITION, THE VEHICLE LAUNCHED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (800) 788-2114), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL BAILEY'S CHRYSLER (425 TEN ROD RD, NORTH KINGSTOWN, RI 02852, PHONE NUMBER: (401) 884-1900) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED. THE TRANSMISSION MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL AND BLUE SMOKE APPEARED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN BACK TO PAUL BAILEY'S CHRYSLER DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS HAD CARBON BUILD UP, THE OIL LEVEL WAS LOW, AND THE OIL PRESSURE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,233. ...UPDATED 11/12/17/*BF CONSUMER STATED TRANSMISSION- SAFETY ISSUE EXCESSIVE CONSUMPTION- BURNING OIL. UPDATED 7/27/18*JB

Oct 6, 2017

THE 9 SPEED AUTO TRANS IS DANGEROUS, SOMETIMES IT IS DOES NOT RESPOND TO THE GAS PEDAL AND ALSO IT LUNGES AT RED LIGHTS JUST BEFORE A COMPLETE STOP AFTER I TAKE MY FOOT OFF THE GAS. THIS HAPPENS ON A DAILY BASIS, BELOW IT ONLY GIVES ME ONE CHOICE BUT IT HAPPENS EVERY TIME I DRIVE IT. I HAVE HAD IT IN TO WARWICK JEEP ON RT. 94 IN WARWICK NY WHERE I BOUGHT IT MORE THAN 4X TO FIX THE PROBLEM AND WITHIN A DAY OR TWO IT JUST COMES BACK. VERY UNSAFE!

Oct 6, 2017

THE 9 SPEED AUTO TRANS IS DANGEROUS, SOMETIMES IT IS DOES NOT RESPOND TO THE GAS PEDAL AND ALSO IT LUNGES AT RED LIGHTS JUST BEFORE A COMPLETE STOP AFTER I TAKE MY FOOT OFF THE GAS. THIS HAPPENS ON A DAILY BASIS, BELOW IT ONLY GIVES ME ONE CHOICE BUT IT HAPPENS EVERY TIME I DRIVE IT. I HAVE HAD IT IN TO WARWICK JEEP ON RT. 94 IN WARWICK NY WHERE I BOUGHT IT MORE THAN 4X TO FIX THE PROBLEM AND WITHIN A DAY OR TWO IT JUST COMES BACK. VERY UNSAFE!

Oct 4, 2017 15,050 mi

THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS.

Oct 4, 2017 15,050 mi

THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS.

Sep 28, 2017 24,900 mi

I HAD BEEN DRIVING MY VEHICLE ON SIDE ROADS AT A SPEED OF APPROXIMATELY 25 MPH AFTER HAVING DROPPED MY DAUGHTER OFF AT SCHOOL WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE TRANSMISSION. MULTIPLE VEHICLE WARNING SYSTEMS STARTED SOUNDING INCLUDE "CHECK TRANSMISSION", "PUT VEHICLE IN PARK, THEN SELECT GEAR", ACCOMPANIED BY WARNING CHIMES, THE ENGINE LIGHT, ETC. VEHICLE SWITCHED GEARS AND WAS DIFFICULT TO DRIVE. I WILL BE BRINGING VEHICLE TO DEALERSHIP BUT SEE FROM REVIEWING ON-LINE THAT THIS HAS OCCURRED NUMEROUS TIMES WITH THE JEEP CHEROKEE (2014).

Sep 28, 2017 24,900 mi

I HAD BEEN DRIVING MY VEHICLE ON SIDE ROADS AT A SPEED OF APPROXIMATELY 25 MPH AFTER HAVING DROPPED MY DAUGHTER OFF AT SCHOOL WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE TRANSMISSION. MULTIPLE VEHICLE WARNING SYSTEMS STARTED SOUNDING INCLUDE "CHECK TRANSMISSION", "PUT VEHICLE IN PARK, THEN SELECT GEAR", ACCOMPANIED BY WARNING CHIMES, THE ENGINE LIGHT, ETC. VEHICLE SWITCHED GEARS AND WAS DIFFICULT TO DRIVE. I WILL BE BRINGING VEHICLE TO DEALERSHIP BUT SEE FROM REVIEWING ON-LINE THAT THIS HAS OCCURRED NUMEROUS TIMES WITH THE JEEP CHEROKEE (2014).

Sep 26, 2017 43,000 mi

MY WIFE'S 2014 JEEP CHEROKEE HAS 40K MILES ON IT AND ABOUT A MONTH AGO SHE TOOK IT IN FOR SERVICE BECAUSE IT STARTED SHUDDERING/VIBRATING AND THEN SHUT-OFF/STALLED ON HER AND DISPLAYED 'SERVICE TRANSMISSION'. WE HAD IT TOWED TO A LOCAL DEALER HERE IN VA AND THEY SAID IT WAS SOFTWARE RECALLS THAT ADDRESSED THIS ISSUE. WE TOOK IT BACK 2 MORE TIMES TO THIS SAME DEALERSHIP AND THEY SECOND TIME THEY SAID CONVENIENTLY THAT ANOTHER SOFTWARE FIX HAD COME OUT TO FIX THE ISSUE BUT WE HAD TO PAY FOR IT REGARDLESS OF HAVING THE EXTENDED WARRANTY BECAUSE AS THE SERVICE TECH PUT IT 'THINGS BREAK'. THE THIRD TIME THEY TOLD MY WIFE IT WAS HER FAULT FOR 'OVER FILLING THE GAS TANK WHILE PUMPING' SINCE THE ISSUES SEEM TO HAPPEN WITHOUT FAIL EVERY TIME SHE HAS FILLED THE CAR UP TO A FULL TANK SINCE THE FIRST ISSUE. NOW WE ARE TAKING IT TO ANOTHER DEALER FOR THE SAME ISSUE (4TH TIME NO FIX).

Sep 26, 2017 43,000 mi

MY WIFE'S 2014 JEEP CHEROKEE HAS 40K MILES ON IT AND ABOUT A MONTH AGO SHE TOOK IT IN FOR SERVICE BECAUSE IT STARTED SHUDDERING/VIBRATING AND THEN SHUT-OFF/STALLED ON HER AND DISPLAYED 'SERVICE TRANSMISSION'. WE HAD IT TOWED TO A LOCAL DEALER HERE IN VA AND THEY SAID IT WAS SOFTWARE RECALLS THAT ADDRESSED THIS ISSUE. WE TOOK IT BACK 2 MORE TIMES TO THIS SAME DEALERSHIP AND THEY SECOND TIME THEY SAID CONVENIENTLY THAT ANOTHER SOFTWARE FIX HAD COME OUT TO FIX THE ISSUE BUT WE HAD TO PAY FOR IT REGARDLESS OF HAVING THE EXTENDED WARRANTY BECAUSE AS THE SERVICE TECH PUT IT 'THINGS BREAK'. THE THIRD TIME THEY TOLD MY WIFE IT WAS HER FAULT FOR 'OVER FILLING THE GAS TANK WHILE PUMPING' SINCE THE ISSUES SEEM TO HAPPEN WITHOUT FAIL EVERY TIME SHE HAS FILLED THE CAR UP TO A FULL TANK SINCE THE FIRST ISSUE. NOW WE ARE TAKING IT TO ANOTHER DEALER FOR THE SAME ISSUE (4TH TIME NO FIX).

Sep 25, 2017 40,000 mi

CAR CUTS OFF GOING ABOUT 40MPH. STEERING LOCKED UP. WHILE I WAS ON HIGHWAY. PROBLEM OCCURRED MULTIPLE TIMES. UNSAFE VEHICLE PURCHASED TOP WARRANTY AND I'M STILL BEING CHARGED FOR REPAIR. PURCHASED THE CAR USED HAS 40,000 MILES. AND I HAVE HAD THE CAR FOR 3 MONTHS YET! CAR STARED BACK UP AND WOULDN'T LET ME GO OVER 20MPH.

Sep 25, 2017 40,000 mi

CAR CUTS OFF GOING ABOUT 40MPH. STEERING LOCKED UP. WHILE I WAS ON HIGHWAY. PROBLEM OCCURRED MULTIPLE TIMES. UNSAFE VEHICLE PURCHASED TOP WARRANTY AND I'M STILL BEING CHARGED FOR REPAIR. PURCHASED THE CAR USED HAS 40,000 MILES. AND I HAVE HAD THE CAR FOR 3 MONTHS YET! CAR STARED BACK UP AND WOULDN'T LET ME GO OVER 20MPH.

Sep 21, 2017 65,000 mi

WHILE DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR THE TRANSMISSION MADE A HORRIBLE SOUND AND JUST WENT BEZERK. ALL I COULD DO IS PUT ON MY HAZARDS AND COAST TO THE SIDE. IT WOULD NOT GO INTO ANY GEAR NOT EVEN PARK. I WAS ALMOST HIT BY SEVERAL VEHICLES TRYING JUST TO GET OVER. HE HAD IT TOWED TO THE DEALERSHIP WHERE WE WERE TOLD IT WAS FIXED ON OUR WAY HOME IT DID THE SAME THING AGAIN. I AM LITERALLY TERRIFIED TO DRIVE THIS VEHICLE AGAIN.

Sep 21, 2017 65,000 mi

WHILE DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR THE TRANSMISSION MADE A HORRIBLE SOUND AND JUST WENT BEZERK. ALL I COULD DO IS PUT ON MY HAZARDS AND COAST TO THE SIDE. IT WOULD NOT GO INTO ANY GEAR NOT EVEN PARK. I WAS ALMOST HIT BY SEVERAL VEHICLES TRYING JUST TO GET OVER. HE HAD IT TOWED TO THE DEALERSHIP WHERE WE WERE TOLD IT WAS FIXED ON OUR WAY HOME IT DID THE SAME THING AGAIN. I AM LITERALLY TERRIFIED TO DRIVE THIS VEHICLE AGAIN.

Sep 13, 2017 59,400 mi

ON SEPTEMBER 5TH, 2017 AS I WAS DRIVING (IN MOTION) ON A BUSY HIGHWAY, I LOST ALL ACCELERATION POWER, MY CHECK ENGINE LIGHT CAME ON, AND 'SERVICE TRANSMISSION' SHOWED ON THE DISPLAY. I WAS ABLE TO PULL OVER AND I RESTARTED MY VEHICLE AND WAS ABLE TO GET HOME. ONCE THERE, I CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING WEEK. I MENTIONED, WHILE MAKING THE APPOINTMENT, THAT THE LIGHT AND 'SERVICE TRANSMISSION' DISPLAY HAD GONE OFF UPON RESTARTING MY VEHICLE. THEY ASSURED ME THAT A FAULT WOULD STILL BE LOGGED AND TO BRING IT IN. AFTER ARRIVING AT MY APPOINTMENT, THE SERVICE TECHNICIAN PULLED THE LOGGED CODE (P072900 (99 - HOUSE TECH) A), SAID HE HAS NEVER SEEN THAT FAULT, AND BECAUSE IT WAS NO LONGER ACTIVE THEY COULDN'T HELP ME. THERE WAS NO EXPLANATION OF THE CODE, NO EXPLANATION OF POSSIBLE CAUSES FOR THE CODE TO LOG, NO EXAMINATION OF MY VEHICLE, NO RECOMMENDATIONS FOR IF IT WERE TO HAPPEN AGAIN.

Sep 13, 2017 59,400 mi

ON SEPTEMBER 5TH, 2017 AS I WAS DRIVING (IN MOTION) ON A BUSY HIGHWAY, I LOST ALL ACCELERATION POWER, MY CHECK ENGINE LIGHT CAME ON, AND 'SERVICE TRANSMISSION' SHOWED ON THE DISPLAY. I WAS ABLE TO PULL OVER AND I RESTARTED MY VEHICLE AND WAS ABLE TO GET HOME. ONCE THERE, I CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING WEEK. I MENTIONED, WHILE MAKING THE APPOINTMENT, THAT THE LIGHT AND 'SERVICE TRANSMISSION' DISPLAY HAD GONE OFF UPON RESTARTING MY VEHICLE. THEY ASSURED ME THAT A FAULT WOULD STILL BE LOGGED AND TO BRING IT IN. AFTER ARRIVING AT MY APPOINTMENT, THE SERVICE TECHNICIAN PULLED THE LOGGED CODE (P072900 (99 - HOUSE TECH) A), SAID HE HAS NEVER SEEN THAT FAULT, AND BECAUSE IT WAS NO LONGER ACTIVE THEY COULDN'T HELP ME. THERE WAS NO EXPLANATION OF THE CODE, NO EXPLANATION OF POSSIBLE CAUSES FOR THE CODE TO LOG, NO EXAMINATION OF MY VEHICLE, NO RECOMMENDATIONS FOR IF IT WERE TO HAPPEN AGAIN.

Sep 6, 2017 41,000 mi

ISSUE 1. ENGINE: AT ANY TIME THE VEHICLE'S ENGINE WILL SHUT OFF WHILE DRIVING. THIS ISSUE HAS HAPPENED GOING 70MPH ON THE HIGHWAY, AND IT HAS HAPPENED BACKING OUT OF A PARKING SPOT. I HAVE HAD MY ENGINE SHUT OFF ON ME 5 TIMES, I'VE ONLY HAD THE VEHICLE FOR 3 MONTHS. THE ENGINE WILL SHUT OFF BUT ALL OTHER POWER WILL STAY ON. IT SEEMS TO HAPPEN COMPLETELY AT RANDOM, I HAVEN'T NOTICED ANY RELATION TO SPEED, TYPE OF ROAD, OR WHAT THE VEHICLE IS DOING. ISSUE 2. TRANSMISSION: THE VEHICLES TRANSMISSION WILL RANDOMLY SHIFT INTO NEUTRAL WHILE DRIVING. WHEN THE VEHICLE SHIFTS INTO NEUTRAL WHILE I'M ACCELERATING I LOSE COMPLETE CONTROL OF VEHICLE ACCELERATION. THE PROBLEM SEEMS TO ALWAYS HAPPEN WHILE ACCELERATING. THIS ISSUE HAS ALSO HAPPENED TO ME AT A WIDE RANGE OF SPEEDS. THIS ISSUE HAS AFFECTED ME OVER 10 TIMES, LAST TIME BEING YESTERDAY IN A SCHOOL ZONE. BOTH ISSUES HAPPEN INDEPENDANTLY OF EACH OTHER, I HAVEN'T FOUND ANY RELATION BETWEEN THE TWO. BOTH ISSUES CAUSE ME TO LOSE CONTROL OF MY VEHICLE IN DANGEROUS SITUATIONS. THE WAY THAT FCA AND MY DEALERSHIP TREAT THIS ISSUE AS IF IT ISN'T DANGEROUS IS INCREDIBLY CONCERNING. MY VEHICLE HAS BEEN IN THE SHOP FOR A MONTH NOW AND THE ONLY SOLUTION SERVICE HAS PRESENTED IS TO PUT A DATA RECORDER ON BOARD, WITH THE HOPES OF MY VEHICLE FAILING ON ME. MY RESEARCH HAS LEAD TO ONE POTENTIAL LINK. BASED ON A 2016 FCA RECALL #16V529000, INSUFFICIENT CRIMPS IN THE TRANSAXLE WIRING HARNESS CAN CAUSE THE TRANSMISSION TO RANDOMLY SHIFT TO NEUTRAL, AND CAN CAUSE THE ENGINE TO STALL WHILE DRIVING. THIS RECALL HAS BEEN PERFORMED ON MY VEHICLE AND THE ISSUES STILL PERSIST.

Sep 6, 2017 41,000 mi

ISSUE 1. ENGINE: AT ANY TIME THE VEHICLE'S ENGINE WILL SHUT OFF WHILE DRIVING. THIS ISSUE HAS HAPPENED GOING 70MPH ON THE HIGHWAY, AND IT HAS HAPPENED BACKING OUT OF A PARKING SPOT. I HAVE HAD MY ENGINE SHUT OFF ON ME 5 TIMES, I'VE ONLY HAD THE VEHICLE FOR 3 MONTHS. THE ENGINE WILL SHUT OFF BUT ALL OTHER POWER WILL STAY ON. IT SEEMS TO HAPPEN COMPLETELY AT RANDOM, I HAVEN'T NOTICED ANY RELATION TO SPEED, TYPE OF ROAD, OR WHAT THE VEHICLE IS DOING. ISSUE 2. TRANSMISSION: THE VEHICLES TRANSMISSION WILL RANDOMLY SHIFT INTO NEUTRAL WHILE DRIVING. WHEN THE VEHICLE SHIFTS INTO NEUTRAL WHILE I'M ACCELERATING I LOSE COMPLETE CONTROL OF VEHICLE ACCELERATION. THE PROBLEM SEEMS TO ALWAYS HAPPEN WHILE ACCELERATING. THIS ISSUE HAS ALSO HAPPENED TO ME AT A WIDE RANGE OF SPEEDS. THIS ISSUE HAS AFFECTED ME OVER 10 TIMES, LAST TIME BEING YESTERDAY IN A SCHOOL ZONE. BOTH ISSUES HAPPEN INDEPENDANTLY OF EACH OTHER, I HAVEN'T FOUND ANY RELATION BETWEEN THE TWO. BOTH ISSUES CAUSE ME TO LOSE CONTROL OF MY VEHICLE IN DANGEROUS SITUATIONS. THE WAY THAT FCA AND MY DEALERSHIP TREAT THIS ISSUE AS IF IT ISN'T DANGEROUS IS INCREDIBLY CONCERNING. MY VEHICLE HAS BEEN IN THE SHOP FOR A MONTH NOW AND THE ONLY SOLUTION SERVICE HAS PRESENTED IS TO PUT A DATA RECORDER ON BOARD, WITH THE HOPES OF MY VEHICLE FAILING ON ME. MY RESEARCH HAS LEAD TO ONE POTENTIAL LINK. BASED ON A 2016 FCA RECALL #16V529000, INSUFFICIENT CRIMPS IN THE TRANSAXLE WIRING HARNESS CAN CAUSE THE TRANSMISSION TO RANDOMLY SHIFT TO NEUTRAL, AND CAN CAUSE THE ENGINE TO STALL WHILE DRIVING. THIS RECALL HAS BEEN PERFORMED ON MY VEHICLE AND THE ISSUES STILL PERSIST.

Sep 5, 2017

SOMETIMES CAR WON'T START COMPLETELY OUT OF OIL NO WARNING NOT FIT FOR CHANGE BUCKING FROM TRANSMISSION COOLING 2 CODES SET OFF ONE SAID VACUUM LEAK OTHER UNKNOWN COMPLETE ELECTRICAL PANEL WENT PICKLES ACROSS DASH RADIO PHONE SINKING HAVE TO SHIFT DOWN CAR FOR TO REBUT MOTOR SOUNDS LIKE JET ENGINES NOW TAPPING ALL FOUR BRAKES ROTORS AND CALIPERS NEEDED TO BE REPLACED BUCKS FORWARD NO WARNING LIGHTS HAVE TO MANUALLY GO THREW COMPUTER TO FIND OUT WHAT IS WRONG TRANSMISSION WORKED ON TWICE TOLD AT FIRST NOTHING WRONG ALSO AC FAILED NOW OTHER FANS NOT WORKING COOLING NOT HOLDING SHAKING IN DASH GONE UP AS HIGH AS 300 SMELL ANTIFREEZE ALL BEFORE 2000 MILES. *TR

Sep 5, 2017

SOMETIMES CAR WON'T START COMPLETELY OUT OF OIL NO WARNING NOT FIT FOR CHANGE BUCKING FROM TRANSMISSION COOLING 2 CODES SET OFF ONE SAID VACUUM LEAK OTHER UNKNOWN COMPLETE ELECTRICAL PANEL WENT PICKLES ACROSS DASH RADIO PHONE SINKING HAVE TO SHIFT DOWN CAR FOR TO REBUT MOTOR SOUNDS LIKE JET ENGINES NOW TAPPING ALL FOUR BRAKES ROTORS AND CALIPERS NEEDED TO BE REPLACED BUCKS FORWARD NO WARNING LIGHTS HAVE TO MANUALLY GO THREW COMPUTER TO FIND OUT WHAT IS WRONG TRANSMISSION WORKED ON TWICE TOLD AT FIRST NOTHING WRONG ALSO AC FAILED NOW OTHER FANS NOT WORKING COOLING NOT HOLDING SHAKING IN DASH GONE UP AS HIGH AS 300 SMELL ANTIFREEZE ALL BEFORE 2000 MILES. *TR

Aug 17, 2017 60,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO LITHIA DODGE A THIRD TIME, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DIAGNOSED. DURING THE FOURTH VISIT TO THE DEALER, IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE DIAGNOSIS WAS LATER REVISED TO STATE THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Aug 17, 2017 60,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO LITHIA DODGE A THIRD TIME, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DIAGNOSED. DURING THE FOURTH VISIT TO THE DEALER, IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE DIAGNOSIS WAS LATER REVISED TO STATE THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Aug 16, 2017 46,500 mi

VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT.

Aug 16, 2017 46,500 mi

VEHICLE SHOWED NO WARNING LIGHTS, DASH LIGHTS FLASHED, THEN VEHICLE ENGINE STOPPED, NO STEERING, NO BRAKES. UNABLE TO MOVE VEHICLE INTO NEUTRAL. VEHICLE WAS IN MOTION AT 45 MILES PER HOUR ON THE ROAD, GOING STRAIGHT.

Aug 14, 2017 36,753 mi

PURCHASED USED WITH 36,000 MI. ON 20TH DAY OF OWNERSHIP, EXPERIENCED THE FEELING OF BEING HIT FROM BEHIND WHILE APPROACHING DRIVEWAY AT LOW SPEED. THAT EVENING FELT SAME "REAR-ENDED" FEELING WHILE SITTING STILL IN DRIVE-THRU. THE CAR LURCHED FORWARD SO SUDDENLY THAT HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, WE WOULD HAVE HIT VEHICLE IN FRONT OF US. SIMULTANEOUS TO "LURCH" FORWARD, THE CAR DIED LIKE THE FEELING OF "POPPING CLUTCH ON MANUAL TRANSMISSION". DROVE HOME AND ENGINE DIED AGAIN AT ABOUT 5 MPH AFTER RIGHT TURN. RESTARTED & CONTINUED ONTO STREET AND INTO DRIVEWAY. NEXT MORNING ON MY WAY TO WORK, IT FELT LIKE IT WANTED TO DIE AND WAS STRUGGLING WITH GEARS. I PULLED INTO MY PARKING PLACE AND MY BOSS HAPPENED TO BE STANDING THERE NEXT TO HIS CAR. AS HE STOOD NEXT TO THE CAR WHILE I WAS IN IT, IT LURCHED FORWARD AGAIN AND DIED. NEEDLESS TO SAY HE WAS STARTLED, AND AGAIN, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, I COULD HAVE HIT HIM AS WELL AS THE BRICK WALL IN FRONT OF THE CAR. SO I STARTED THE CAR AGAIN AND IT DIED AGAIN WHILE IN "P". NOT COOL, HEADED TO SERVICE DEPARTMENT. I STARTED IT AGAIN, AND AS I STARTED TO PULL OUT OF THE DRIVEWAY ONTO A VERY BUSY STREET, THE CAR HESITATED (WHAT SEEMED LIKE A COUPLE OF SECONDS) BEFORE IT WOULD CROSS THE 2 LANES OF ONCOMING TRAFFIC GOING 40-50 MPH. UM, YEAH. SCARY. A MILE OR SO DOWN THE ROAD, IT DECIDED TO SHUT DOWN AGAIN, THIS TIME IN THE MIDDLE OF A 3-LANE ROAD GOING ABOUT 30 MPH AND I WAS ALMOST REAR-ENDED! I RESTARTED AND PROCEEDED TO SERVICE DEPARTMENT - NO DIAGNOSIS THERE AFTER THEM KEEPING THE CAR FOR 4 DAYS. THEY SENT TO JEEP DEALER, WHERE IT STILL SITS TODAY, WAITING FOR IT TO ACT-UP AND GET A DIAGNOSIS SO IT CAN BE "FIXED". JEEP HAS HAD IT 15 DAYS AND STILL NO ANSWERS. I HAD THE CAR 20 DAYS, AND THE DEALER(S) HAVE HAD IT A TOTAL OF 18. THIS CAR IS A TRAGEDY WAITING TO HAPPEN....

Aug 14, 2017 36,753 mi

PURCHASED USED WITH 36,000 MI. ON 20TH DAY OF OWNERSHIP, EXPERIENCED THE FEELING OF BEING HIT FROM BEHIND WHILE APPROACHING DRIVEWAY AT LOW SPEED. THAT EVENING FELT SAME "REAR-ENDED" FEELING WHILE SITTING STILL IN DRIVE-THRU. THE CAR LURCHED FORWARD SO SUDDENLY THAT HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, WE WOULD HAVE HIT VEHICLE IN FRONT OF US. SIMULTANEOUS TO "LURCH" FORWARD, THE CAR DIED LIKE THE FEELING OF "POPPING CLUTCH ON MANUAL TRANSMISSION". DROVE HOME AND ENGINE DIED AGAIN AT ABOUT 5 MPH AFTER RIGHT TURN. RESTARTED & CONTINUED ONTO STREET AND INTO DRIVEWAY. NEXT MORNING ON MY WAY TO WORK, IT FELT LIKE IT WANTED TO DIE AND WAS STRUGGLING WITH GEARS. I PULLED INTO MY PARKING PLACE AND MY BOSS HAPPENED TO BE STANDING THERE NEXT TO HIS CAR. AS HE STOOD NEXT TO THE CAR WHILE I WAS IN IT, IT LURCHED FORWARD AGAIN AND DIED. NEEDLESS TO SAY HE WAS STARTLED, AND AGAIN, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, I COULD HAVE HIT HIM AS WELL AS THE BRICK WALL IN FRONT OF THE CAR. SO I STARTED THE CAR AGAIN AND IT DIED AGAIN WHILE IN "P". NOT COOL, HEADED TO SERVICE DEPARTMENT. I STARTED IT AGAIN, AND AS I STARTED TO PULL OUT OF THE DRIVEWAY ONTO A VERY BUSY STREET, THE CAR HESITATED (WHAT SEEMED LIKE A COUPLE OF SECONDS) BEFORE IT WOULD CROSS THE 2 LANES OF ONCOMING TRAFFIC GOING 40-50 MPH. UM, YEAH. SCARY. A MILE OR SO DOWN THE ROAD, IT DECIDED TO SHUT DOWN AGAIN, THIS TIME IN THE MIDDLE OF A 3-LANE ROAD GOING ABOUT 30 MPH AND I WAS ALMOST REAR-ENDED! I RESTARTED AND PROCEEDED TO SERVICE DEPARTMENT - NO DIAGNOSIS THERE AFTER THEM KEEPING THE CAR FOR 4 DAYS. THEY SENT TO JEEP DEALER, WHERE IT STILL SITS TODAY, WAITING FOR IT TO ACT-UP AND GET A DIAGNOSIS SO IT CAN BE "FIXED". JEEP HAS HAD IT 15 DAYS AND STILL NO ANSWERS. I HAD THE CAR 20 DAYS, AND THE DEALER(S) HAVE HAD IT A TOTAL OF 18. THIS CAR IS A TRAGEDY WAITING TO HAPPEN....

Aug 9, 2017 124,000 mi

SINCE I BOUGHT THIS VEHICLE, I HAVE HAD TO TAKE TO MULTIPLE DEALERS, THAT COULD NEVER REMEDY THE "HARD JERKING, MISSED GEAR SHIFTING AND REPETITIVE ENGINE LIGHT WARNING AND COMPLETE ENGINE SHUTDOWNS". I NOW HAVE A VEHICLE, THAT I'M TOLD THE ONLY FIX IS TO COMPLETELY REPAIR THE TRANSMISSION, BUT WHEN THE VEHICLE WAS UNDER WARRANTY, I WAS TOLD A COMPUTER REPROGRAM WOULD FIX THE ISSUE. I PERFORMED A VIN AUDIT, AND SOME OF THE VISITS TO THE MULTIPLE DEALERS DON'T REFLECT THE ACTUAL SERVICE, BUT I HAVE MY DOCUMENTS. NOW I HAVE A NEGATIVE EQUITY VEHICLE THAT I FEAR TO DRIVE, AT THE MOMENT I JUST TOOK THE CAR TO THE DEALER, THEY LOOKED AT IT AND NOW THE ENGINE LIGHT IS OFF. I HAVE ORAL FEAR THE INCONSISTENCIES OF THIS VEHICLE, SO I HAVE PURCHASED A NEW VEHICLE, UNTIL I GET A RESOLVE. I TOOK THE CAR TO THE DEALER AFTER MULTIPLE COMPLETE LOSS OF POWER ON I-80 WHILE COMING BACK FROM A FAMILY TRIP FROM NYC. GOING 65 MPH TO HAVE THE VEHICLE LOSS COMPLETE POWER IS INSANE. THE ONLY RESOLVE WAS TO PULL OVER, WAIT, AND TRY AGAIN.

Aug 9, 2017 124,000 mi

SINCE I BOUGHT THIS VEHICLE, I HAVE HAD TO TAKE TO MULTIPLE DEALERS, THAT COULD NEVER REMEDY THE "HARD JERKING, MISSED GEAR SHIFTING AND REPETITIVE ENGINE LIGHT WARNING AND COMPLETE ENGINE SHUTDOWNS". I NOW HAVE A VEHICLE, THAT I'M TOLD THE ONLY FIX IS TO COMPLETELY REPAIR THE TRANSMISSION, BUT WHEN THE VEHICLE WAS UNDER WARRANTY, I WAS TOLD A COMPUTER REPROGRAM WOULD FIX THE ISSUE. I PERFORMED A VIN AUDIT, AND SOME OF THE VISITS TO THE MULTIPLE DEALERS DON'T REFLECT THE ACTUAL SERVICE, BUT I HAVE MY DOCUMENTS. NOW I HAVE A NEGATIVE EQUITY VEHICLE THAT I FEAR TO DRIVE, AT THE MOMENT I JUST TOOK THE CAR TO THE DEALER, THEY LOOKED AT IT AND NOW THE ENGINE LIGHT IS OFF. I HAVE ORAL FEAR THE INCONSISTENCIES OF THIS VEHICLE, SO I HAVE PURCHASED A NEW VEHICLE, UNTIL I GET A RESOLVE. I TOOK THE CAR TO THE DEALER AFTER MULTIPLE COMPLETE LOSS OF POWER ON I-80 WHILE COMING BACK FROM A FAMILY TRIP FROM NYC. GOING 65 MPH TO HAVE THE VEHICLE LOSS COMPLETE POWER IS INSANE. THE ONLY RESOLVE WAS TO PULL OVER, WAIT, AND TRY AGAIN.

Jul 31, 2017 90,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE BURNED AN EXCESSIVE AMOUNT OF OIL AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32089788. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.

Jul 31, 2017 90,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE BURNED AN EXCESSIVE AMOUNT OF OIL AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32089788. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.

Jul 28, 2017

THE CAR WHEN DRIVING SHIFT.S LIKE TO SECOND GEAR.

Jul 28, 2017

THE CAR WHEN DRIVING SHIFT.S LIKE TO SECOND GEAR.

Jun 25, 2017 51,418 mi

MY 2014 JEEP CHEROKEE LATITUDE AT 41000 MILES HAD A BRAKE FAILURE. NOW AT 51000 MILES THE ENGINE HAS BEEN STALLING WHILE IN MOTION AND SHIFTING INTO NEUTRAL. THE DEALERSHIP TOLD ME AFTER THE 2ND TIME IN FOR THIS PROBLEM THAT THE VEHICLE WAS 3.5 QUARTS LOW ON OIL AND THE ENGINE HAD SHUT OFF TO "PROTECT ITSELF" . THE CAR HAS BEEN PARKED FOR IN MY GARAGE FOR 3 DAYS, AFTER DRIVING IT FOR ABOUT 3 MILES THE CHECK ENGINE LIGHT CAME ON, UPON CHECKING IT IS AGAIN LOW ON OIL. I HAVE HAD THE CAR SERVICED AS RECOMMENDED AND DON'T UNDERSTAND THIS SUDDEN OIL USE, THERE ARE NO SIGNS OF LEAKAGE OR SMOKING, AND THE WARNING SYSTEM IS NOT INDICATING LOW OIL PRESSURE. IT IS GOING BACK TO THE DEALERSHIP MONDAY MORNING.

Jun 25, 2017 51,418 mi

MY 2014 JEEP CHEROKEE LATITUDE AT 41000 MILES HAD A BRAKE FAILURE. NOW AT 51000 MILES THE ENGINE HAS BEEN STALLING WHILE IN MOTION AND SHIFTING INTO NEUTRAL. THE DEALERSHIP TOLD ME AFTER THE 2ND TIME IN FOR THIS PROBLEM THAT THE VEHICLE WAS 3.5 QUARTS LOW ON OIL AND THE ENGINE HAD SHUT OFF TO "PROTECT ITSELF" . THE CAR HAS BEEN PARKED FOR IN MY GARAGE FOR 3 DAYS, AFTER DRIVING IT FOR ABOUT 3 MILES THE CHECK ENGINE LIGHT CAME ON, UPON CHECKING IT IS AGAIN LOW ON OIL. I HAVE HAD THE CAR SERVICED AS RECOMMENDED AND DON'T UNDERSTAND THIS SUDDEN OIL USE, THERE ARE NO SIGNS OF LEAKAGE OR SMOKING, AND THE WARNING SYSTEM IS NOT INDICATING LOW OIL PRESSURE. IT IS GOING BACK TO THE DEALERSHIP MONDAY MORNING.

Jun 16, 2017 32,000 mi

I PLACE 2 COMPLAINTS FOR THE SAME VEHICLE - ON LAST 3 YEARS, LAST COMPLAINT IS FROM YESTERDAY 06-15-2017 ON ENGINE SECTION, THE PREVIOUS COMPLAINT WAS FROM 2016 ELECTRIC SYSTEM SECTION. DEFECTIVE ENGINE OIL HYPER-CONSUMPTION AND OIL SENSOR MALFUNCTION CAUSE ELECTRIC SYSTEM COLLAPSE, CAR STOP ON HIGHWAYS, CAUSE LIFE THREATENING SITUATIONS. AFTER READ HUNDREDS OF THE SAME COMPLAINTS HERE, I DECIDE CONTACT JEEP HEADQUARTERS AND REQUEST VALID DOCUMENTATION ABOUT CAR OIL CONSUMPTION. ON JEEP MANUAL IS 10 000 MILES, OR 16 000 KILOMETERS ! FOR ALL WHO ARE SURPRISE WITH DEALERSHIPS INFORMATION'S ABOUT ENGINE OIL CONSUMPTION , WHEN THEY START OIL TEST - HERE IS VALID INFORMATION, WHICH YOU CAN USE ON CONTACT WITH DEALERSHIPS. PLEASE FIND ONLINE JEEP DOCUMENT TSB 09-007-15 PDF FORM HERE IS IMPORTANT PART OF DOCUMENT: THE ACCEPTED RATE OF OIL CONSUMPTION FOR ENGINES USED IN THE VEHICLES LISTED ABOVE IS 1 QUART (0.946 LITER) IN 2,000 MILES (3,200 KM) FOR THE 1ST 50,000 MILES (80,467 KM). FOR VEHICLES WITH MORE THEN 50,000 MILES (80,467 KM) THE ACCEPTABLE OIL CONSUMPTION FOR ENGINES IS 1 QUART (0.946 LITER) IN 750 MILES (1,207 KM). ON CONTEXT WITH THIS INFORMATION LOOK ON US GOVERNMENT " EMISSIONS STANDARDS FOR LIGHT DUTY VEHICLES.HTTPS://WWW.EPA.GOV/EMISSION-STANDARDS-REFERENCE-GUIDE/EPA-EMISSION-STANDARDS-LIGHT-DUTY-VEHICLES-AND-TRUCKS JEEP CHEROKEE 2014 ENGINE OIL CONSUMPTION MUST BE ON BALANCE WITH US GOV. RECOMMENDED VEHICLE EMISSIONS. ON CASE THEN OIL IS NOT LEAKING FROM ENGINE, OIL IS OVERSPEND BY DEFECTIVE ENGINE CONSTRUCTION - HARDWARE, OR SOFTWARE. DEFECTIVE ENGINES WITH HIGH EMISSIONS MUST BE RECALL - SEE CASE "VOLKSWAGEN". AFTER WITNESS 8 TIMES SITUATION, WHICH IS DESCRIBE BY HUNDREDS OF PEOPLE HERE, I KNOW, THEN WITHOUT VALID INFORMATION'S AND DOCUMENTS, WE ARE NOT ABLE MAKE ADVOCACY FOR OUR RIGHTS.

Jun 16, 2017 32,000 mi

I PLACE 2 COMPLAINTS FOR THE SAME VEHICLE - ON LAST 3 YEARS, LAST COMPLAINT IS FROM YESTERDAY 06-15-2017 ON ENGINE SECTION, THE PREVIOUS COMPLAINT WAS FROM 2016 ELECTRIC SYSTEM SECTION. DEFECTIVE ENGINE OIL HYPER-CONSUMPTION AND OIL SENSOR MALFUNCTION CAUSE ELECTRIC SYSTEM COLLAPSE, CAR STOP ON HIGHWAYS, CAUSE LIFE THREATENING SITUATIONS. AFTER READ HUNDREDS OF THE SAME COMPLAINTS HERE, I DECIDE CONTACT JEEP HEADQUARTERS AND REQUEST VALID DOCUMENTATION ABOUT CAR OIL CONSUMPTION. ON JEEP MANUAL IS 10 000 MILES, OR 16 000 KILOMETERS ! FOR ALL WHO ARE SURPRISE WITH DEALERSHIPS INFORMATION'S ABOUT ENGINE OIL CONSUMPTION , WHEN THEY START OIL TEST - HERE IS VALID INFORMATION, WHICH YOU CAN USE ON CONTACT WITH DEALERSHIPS. PLEASE FIND ONLINE JEEP DOCUMENT TSB 09-007-15 PDF FORM HERE IS IMPORTANT PART OF DOCUMENT: THE ACCEPTED RATE OF OIL CONSUMPTION FOR ENGINES USED IN THE VEHICLES LISTED ABOVE IS 1 QUART (0.946 LITER) IN 2,000 MILES (3,200 KM) FOR THE 1ST 50,000 MILES (80,467 KM). FOR VEHICLES WITH MORE THEN 50,000 MILES (80,467 KM) THE ACCEPTABLE OIL CONSUMPTION FOR ENGINES IS 1 QUART (0.946 LITER) IN 750 MILES (1,207 KM). ON CONTEXT WITH THIS INFORMATION LOOK ON US GOVERNMENT " EMISSIONS STANDARDS FOR LIGHT DUTY VEHICLES.HTTPS://WWW.EPA.GOV/EMISSION-STANDARDS-REFERENCE-GUIDE/EPA-EMISSION-STANDARDS-LIGHT-DUTY-VEHICLES-AND-TRUCKS JEEP CHEROKEE 2014 ENGINE OIL CONSUMPTION MUST BE ON BALANCE WITH US GOV. RECOMMENDED VEHICLE EMISSIONS. ON CASE THEN OIL IS NOT LEAKING FROM ENGINE, OIL IS OVERSPEND BY DEFECTIVE ENGINE CONSTRUCTION - HARDWARE, OR SOFTWARE. DEFECTIVE ENGINES WITH HIGH EMISSIONS MUST BE RECALL - SEE CASE "VOLKSWAGEN". AFTER WITNESS 8 TIMES SITUATION, WHICH IS DESCRIBE BY HUNDREDS OF PEOPLE HERE, I KNOW, THEN WITHOUT VALID INFORMATION'S AND DOCUMENTS, WE ARE NOT ABLE MAKE ADVOCACY FOR OUR RIGHTS.

Jun 15, 2017 32,000 mi

ENGINE OIL CONSUMPTION AND OIL SENSOR ON JEEP CHEROKEE 2014 - SPORT ENGINE CAUSED ON LAST 3 YEARS SEVERAL LIFE THREATENING SITUATIONS NOT JUST FOR ME,BUT ALSO FOR CARS DRIVING AROUND ME ON HIGHWAYS. EACH TIME I CALL DEALERSHIP, DEALERSHIP MAKE TECHNICAL CONTROL. FOR 2 YEARS DEALERSHIP WAS NOT ABLE FIND SOLUTION FOR PROBLEM, RECOMMENDED MAKE OIL EXCHANGE MORE FREQUENTLY THE 5000 MILES FOR PREVENT PROBLEMS ! LAST YEAR 2016 WAS ON JEEP RECALL FINALLY CHANGE OIL SENSOR, BUT THAT DOESN'T HELP. MY LAST LIFE THREATENING SITUATION IS FROM SATURDAY LAST WEEK 06-10-2017. JEEP STOP ON HIGHWAY, COMPLETELY PARALYZED FOR 3-4 MINUTES, JUST RED BATTERY BLINKING. I WAS LUCKY, MANEUVER WITH CAR AND PREVENT SEVERAL COLLISIONS WITH CARS DRIVING AROUND ME FORM HIGHWAY MIDDLE LINE BEHIND VERY DANGER CURVE ! AFTER 3-4 MINUTES I WAS ABLE RESTART ENGINE AND DRIVE TO QUICK OIL, BECAUSE FROM PREVIOUS YEARS EXPERIENCES I KNOW, THEN THIS PROBLEM IS CONNECTING WITH OIL SENSOR. ON CAR DISPLAY WAS OIL "GOOD" ON QUICK OIL SERVICE, SERVICEMAN FIND THEN THERE IS ANY ANY OIL ON ENGINE HE SHOW ME SCALE ON WHICH WAS RESIDUAL OIL WHICH LOOK LIKE ASPHALT. BY QUICK OIL TICKET I NEED OIL EXCHANGE ON NEXT 1600 MILES - BY RECOMMENDATION FOR DEALERSHIP I CHANGE OIL EACH 5000 MILES, SO ACCIDENT IS HAPPENED AFTER DRIVING JUST 3400 MILES. ANY OIL LEAKAGE FROM ENGINE WAS FIND, PROBLEM IS CAUSED BY DEFECTIVE ENGINE OIL CONSUMPTION. MANAGER FROM QUICK OIL IMMEDIATELY CALL JEEP DEALERSHIP, DESCRIBE PROBLEM ON PHONE, SEND WITH ME WRITING DESCRIPTION OF PROBLEM AND DATA TO MY JEEP DEALERSHIP. THE SAME DAY FROM QUICK OIL SERVICE, WHERE THEY PUT TO JEEP ENGINE OIL FOR FREE - I DRIVING TO MY JEEP NORTHGATE DEALERSHIP AND START ENGINE OIL CONSUMPTION TEST - I HAVE RETURN EACH 1000 MILES TO DEALERSHIP FOR OIL CONSUMPTION MONITORING. SITUATION IS VERY DANGER, NEED FIND SOLUTION ASAP !

Jun 15, 2017 32,000 mi

ENGINE OIL CONSUMPTION AND OIL SENSOR ON JEEP CHEROKEE 2014 - SPORT ENGINE CAUSED ON LAST 3 YEARS SEVERAL LIFE THREATENING SITUATIONS NOT JUST FOR ME,BUT ALSO FOR CARS DRIVING AROUND ME ON HIGHWAYS. EACH TIME I CALL DEALERSHIP, DEALERSHIP MAKE TECHNICAL CONTROL. FOR 2 YEARS DEALERSHIP WAS NOT ABLE FIND SOLUTION FOR PROBLEM, RECOMMENDED MAKE OIL EXCHANGE MORE FREQUENTLY THE 5000 MILES FOR PREVENT PROBLEMS ! LAST YEAR 2016 WAS ON JEEP RECALL FINALLY CHANGE OIL SENSOR, BUT THAT DOESN'T HELP. MY LAST LIFE THREATENING SITUATION IS FROM SATURDAY LAST WEEK 06-10-2017. JEEP STOP ON HIGHWAY, COMPLETELY PARALYZED FOR 3-4 MINUTES, JUST RED BATTERY BLINKING. I WAS LUCKY, MANEUVER WITH CAR AND PREVENT SEVERAL COLLISIONS WITH CARS DRIVING AROUND ME FORM HIGHWAY MIDDLE LINE BEHIND VERY DANGER CURVE ! AFTER 3-4 MINUTES I WAS ABLE RESTART ENGINE AND DRIVE TO QUICK OIL, BECAUSE FROM PREVIOUS YEARS EXPERIENCES I KNOW, THEN THIS PROBLEM IS CONNECTING WITH OIL SENSOR. ON CAR DISPLAY WAS OIL "GOOD" ON QUICK OIL SERVICE, SERVICEMAN FIND THEN THERE IS ANY ANY OIL ON ENGINE HE SHOW ME SCALE ON WHICH WAS RESIDUAL OIL WHICH LOOK LIKE ASPHALT. BY QUICK OIL TICKET I NEED OIL EXCHANGE ON NEXT 1600 MILES - BY RECOMMENDATION FOR DEALERSHIP I CHANGE OIL EACH 5000 MILES, SO ACCIDENT IS HAPPENED AFTER DRIVING JUST 3400 MILES. ANY OIL LEAKAGE FROM ENGINE WAS FIND, PROBLEM IS CAUSED BY DEFECTIVE ENGINE OIL CONSUMPTION. MANAGER FROM QUICK OIL IMMEDIATELY CALL JEEP DEALERSHIP, DESCRIBE PROBLEM ON PHONE, SEND WITH ME WRITING DESCRIPTION OF PROBLEM AND DATA TO MY JEEP DEALERSHIP. THE SAME DAY FROM QUICK OIL SERVICE, WHERE THEY PUT TO JEEP ENGINE OIL FOR FREE - I DRIVING TO MY JEEP NORTHGATE DEALERSHIP AND START ENGINE OIL CONSUMPTION TEST - I HAVE RETURN EACH 1000 MILES TO DEALERSHIP FOR OIL CONSUMPTION MONITORING. SITUATION IS VERY DANGER, NEED FIND SOLUTION ASAP !

Jun 12, 2017 38,000 mi

HELLO, MY 2014 CHEROKEE SPORT, 38K MILES, 2 WHEEL DRIVE, HAS SHUT OFF ON TWO DIFFERENT OCCASIONS WITHIN A 5-DAY PERIOD, WITHOUT WARNING AS I WAS DRIVING ON A BUSY ROAD. SEVERAL WARNING LIGHTS FLASHED ON THE DASH AND SUDDENLY THE CAR TURNED OFF. I BOUGHT IT USED 6 MONTHS AGO. THERE WAS A RECALL #S55 FOR THE TRANSMISSION, PART SOFTWARE AND PART HARDWARE, THAT WAS REPORTED TO BE COMPLETE WHEN I PURCHASED THE VEHICLE, BUT IT SOUNDS LIKE IT MAY NOT HAVE BEEN COMPLETED SINCE I AM STILL EXPERIENCING RANDOM LOSS OF POWER TO THE VEHICLE. OR, PERHAPS THE SOFTWARE UPGRADE PART OF THE RECALL WAS COMPLETE, BUT THE PART WAS STILL NOT FIXED. THE LOCAL SHOP COULD NOT FIND ANYTHING, OF COURSE, AND THE DEALER SAID THAT THE PROBLEM WAS THAT THE LAST OIL CHANGE (2K MILES AGO) WAS WITH SEMI SYNTHETIC RATHER THAN SYNTHETIC OIL, AND THAT I NEEDED TO GET THE OIL CHANGED. THAT IS ONE OF THE MOST BIZARRE THINGS I HAVE EVER HEARD AS A CAUSE FOR ENGINE CUTTING OFF. ANY IDEAS? IT FEELS LIKE A DEATH TRAP AND I AM TOO AFRAID TO DRIVE IT. AFTER TWO CAR SHOPS HAVE ATTEMPTED TO FIND AN ISSUE AND STILL TELL ME THAT "EVERYTHING CHECKS OUT FINE" (OTHER THAN THE OIL) I AM AT A LOSS.

Jun 12, 2017 38,000 mi

HELLO, MY 2014 CHEROKEE SPORT, 38K MILES, 2 WHEEL DRIVE, HAS SHUT OFF ON TWO DIFFERENT OCCASIONS WITHIN A 5-DAY PERIOD, WITHOUT WARNING AS I WAS DRIVING ON A BUSY ROAD. SEVERAL WARNING LIGHTS FLASHED ON THE DASH AND SUDDENLY THE CAR TURNED OFF. I BOUGHT IT USED 6 MONTHS AGO. THERE WAS A RECALL #S55 FOR THE TRANSMISSION, PART SOFTWARE AND PART HARDWARE, THAT WAS REPORTED TO BE COMPLETE WHEN I PURCHASED THE VEHICLE, BUT IT SOUNDS LIKE IT MAY NOT HAVE BEEN COMPLETED SINCE I AM STILL EXPERIENCING RANDOM LOSS OF POWER TO THE VEHICLE. OR, PERHAPS THE SOFTWARE UPGRADE PART OF THE RECALL WAS COMPLETE, BUT THE PART WAS STILL NOT FIXED. THE LOCAL SHOP COULD NOT FIND ANYTHING, OF COURSE, AND THE DEALER SAID THAT THE PROBLEM WAS THAT THE LAST OIL CHANGE (2K MILES AGO) WAS WITH SEMI SYNTHETIC RATHER THAN SYNTHETIC OIL, AND THAT I NEEDED TO GET THE OIL CHANGED. THAT IS ONE OF THE MOST BIZARRE THINGS I HAVE EVER HEARD AS A CAUSE FOR ENGINE CUTTING OFF. ANY IDEAS? IT FEELS LIKE A DEATH TRAP AND I AM TOO AFRAID TO DRIVE IT. AFTER TWO CAR SHOPS HAVE ATTEMPTED TO FIND AN ISSUE AND STILL TELL ME THAT "EVERYTHING CHECKS OUT FINE" (OTHER THAN THE OIL) I AM AT A LOSS.

Jun 6, 2017 Crash 62,863 mi

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE JERSEY WALL. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT AND A TORN LIGAMENT IN THE LEFT KNEE. THE PASSENGER INCURRED HAND INJURIES. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (NORTH TEXAS COLLISION LOCATED IN ARLINGTON, TEXAS). THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,863.

Jun 6, 2017 Crash 62,863 mi

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO THE JERSEY WALL. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT AND A TORN LIGAMENT IN THE LEFT KNEE. THE PASSENGER INCURRED HAND INJURIES. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (NORTH TEXAS COLLISION LOCATED IN ARLINGTON, TEXAS). THE VEHICLE WAS NOT DIAGNOSED AND WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,863.

May 30, 2017 84,000 mi

EXCESSIVE OIL CONSUMPTION. USING 3 1/2 QUARTS OF OIL IN THE OIL CHANGE MILEAGE OF 3000-3400 MILES. ONCE ENGINE OIL LEVEL REACHES 2 QUARTS OF ENIGINE OIL, ENGINE WILL AUTOMATICALLY STOP WITH NO LOW ENGINE OIL LIGHT OR WARNING. IT WILL STOP ON HIGHWAY , STREET, DRIVEWAY, NO MATTER WHERE YOU ARE. WHICH TO ME IS A SAFETY ISSUE. SUPPOSEDLY IT IS DESIGNED TO DO THAT SO THE ENGINE WILL NOT BURN UP. JEEP SAID THEY RECOGNIZE 1 QT OF OIL CONSUMPTION FOR EVERY 1000 MILES FOR A VEHICLE OVER 50,000 MILES WHICH TO ME IS EXCESSIVE ESPECIALLY WITH TODAY'S INDUSTRY STANDARD.

May 30, 2017 84,000 mi

EXCESSIVE OIL CONSUMPTION. USING 3 1/2 QUARTS OF OIL IN THE OIL CHANGE MILEAGE OF 3000-3400 MILES. ONCE ENGINE OIL LEVEL REACHES 2 QUARTS OF ENIGINE OIL, ENGINE WILL AUTOMATICALLY STOP WITH NO LOW ENGINE OIL LIGHT OR WARNING. IT WILL STOP ON HIGHWAY , STREET, DRIVEWAY, NO MATTER WHERE YOU ARE. WHICH TO ME IS A SAFETY ISSUE. SUPPOSEDLY IT IS DESIGNED TO DO THAT SO THE ENGINE WILL NOT BURN UP. JEEP SAID THEY RECOGNIZE 1 QT OF OIL CONSUMPTION FOR EVERY 1000 MILES FOR A VEHICLE OVER 50,000 MILES WHICH TO ME IS EXCESSIVE ESPECIALLY WITH TODAY'S INDUSTRY STANDARD.

May 16, 2017 60,000 mi

THE CAR SHUTS OFF WHILE DRIVING (HAPPENS WHEN GOING 10MPH-70MPH) I GET AN ERROR MESSAGE SAYING PLACE CAR IN PARK AND SHIFT TO GEAR AND THE BATTERY LIGHT FLASHES AND SOME OTHER LIGHTS ON DASHBOARD. I HAVE HAD MY BATTERY CHECKED WHICH IS FINE AND OIL CHANGED AND STILL HAVING THE ISSUE, JEEP TOLD ME I HAVE TO PAY TO HAVE DIAGNOSTIC TESTING HOWEVER LOOKING ONLINE THERE ARE 200-300 COMPLAINTS I HAVE SEEN SHOWING THE SAME ISSUE AND THEM BEING TOLD NUMEROUS THINGS TO FIX THE ISSUE WHICH RESULT IN SPENDING TONS OF MONEY WITH NO RESULT. THIS IS VERY DANGEROUS AS THE CAR STOPS RUNNING WHILE ON HIGHWAYS OR EVEN MAIN ROADS WHICH COULD CAUSE AN ACCIDENT. I HAVE 2 SMALL CHILDREN AND I DO NOT FEEL SAFE DRIVING IN THE CAR ANYMORE. THERE DOESN'T SEEM TO BE A EXACT TIME THIS HAPPENS IT HAPPENS AT DIFFERENT SPEEDS WHILE ACCELERATING OR WHILE GOING A STEADY SPEED, LOW MPH OR HIGH IT HAPPENS RANDOMLY AND FREQUENTLY.

May 16, 2017 60,000 mi

THE CAR SHUTS OFF WHILE DRIVING (HAPPENS WHEN GOING 10MPH-70MPH) I GET AN ERROR MESSAGE SAYING PLACE CAR IN PARK AND SHIFT TO GEAR AND THE BATTERY LIGHT FLASHES AND SOME OTHER LIGHTS ON DASHBOARD. I HAVE HAD MY BATTERY CHECKED WHICH IS FINE AND OIL CHANGED AND STILL HAVING THE ISSUE, JEEP TOLD ME I HAVE TO PAY TO HAVE DIAGNOSTIC TESTING HOWEVER LOOKING ONLINE THERE ARE 200-300 COMPLAINTS I HAVE SEEN SHOWING THE SAME ISSUE AND THEM BEING TOLD NUMEROUS THINGS TO FIX THE ISSUE WHICH RESULT IN SPENDING TONS OF MONEY WITH NO RESULT. THIS IS VERY DANGEROUS AS THE CAR STOPS RUNNING WHILE ON HIGHWAYS OR EVEN MAIN ROADS WHICH COULD CAUSE AN ACCIDENT. I HAVE 2 SMALL CHILDREN AND I DO NOT FEEL SAFE DRIVING IN THE CAR ANYMORE. THERE DOESN'T SEEM TO BE A EXACT TIME THIS HAPPENS IT HAPPENS AT DIFFERENT SPEEDS WHILE ACCELERATING OR WHILE GOING A STEADY SPEED, LOW MPH OR HIGH IT HAPPENS RANDOMLY AND FREQUENTLY.

May 13, 2017 667,000 mi

TODAY'S NOT THE FIRST TIME I'VE HAD PROBLEMS WITH MY 2014 JEEP CHEROKEE, BUT I WILL SAY I'TS BEEN THE WORST! DROVE MY CAR DURING THE DAY THEN ALL OF A SUDDEN DURING HIGH TRAFFIC HOURS IT DECIDES TO JERKING AND SHAKE WHILE PULLING TO A RED LIGHT SO I PULL INTO MY LOCAL WAL-MART TO SEE IF IT WAS SOMETHING WITH MY BATTERY BECAUSE THE LIGHT CAME ON BUT THE GUY SAID EVERYTHING WAS FINE SO I TRIED DRIVING MORE AND THE CAR JERKED SO HARD I THOUGHT SOMEONE HIT MY CAR BUT NO ONE HAD . WHILE CAR WAS IN HIGH SPEEDS IT STARTED DECELERATING WHILE ON BUSY ROADS NEARLY CAUSING MULTIPLE ACCIDENTS. WHILE DRIVING IT LOSES POWER GIVING ME A MESSAGE SAYING SERVICE TRANSMISSION, BATTERY LIGHT AND ENGINE LIGHT COMES ON, AND WHILE IN MOTION THE PRND THE D WOULD BLINK CONSTANTLY

May 13, 2017 667,000 mi

TODAY'S NOT THE FIRST TIME I'VE HAD PROBLEMS WITH MY 2014 JEEP CHEROKEE, BUT I WILL SAY I'TS BEEN THE WORST! DROVE MY CAR DURING THE DAY THEN ALL OF A SUDDEN DURING HIGH TRAFFIC HOURS IT DECIDES TO JERKING AND SHAKE WHILE PULLING TO A RED LIGHT SO I PULL INTO MY LOCAL WAL-MART TO SEE IF IT WAS SOMETHING WITH MY BATTERY BECAUSE THE LIGHT CAME ON BUT THE GUY SAID EVERYTHING WAS FINE SO I TRIED DRIVING MORE AND THE CAR JERKED SO HARD I THOUGHT SOMEONE HIT MY CAR BUT NO ONE HAD . WHILE CAR WAS IN HIGH SPEEDS IT STARTED DECELERATING WHILE ON BUSY ROADS NEARLY CAUSING MULTIPLE ACCIDENTS. WHILE DRIVING IT LOSES POWER GIVING ME A MESSAGE SAYING SERVICE TRANSMISSION, BATTERY LIGHT AND ENGINE LIGHT COMES ON, AND WHILE IN MOTION THE PRND THE D WOULD BLINK CONSTANTLY

May 6, 2017 40,000 mi

AS WITH MANY OTHER VEHICLES MY VEHICLE IS SITTING OF ON ITS OWN. SAYING THAT CAR NEEDS TO BE IN PARK. DEALERSHIP SAYS IT IS A SAFETY FEATURE TO SHUT ENGINE OFF IN THE MIDDLE OF THE FREEWAY. THE FEATURE IS DESIGNED TO DO THIS WHEN IT IS LOW ON OIL. NO WASTING LIGHT OF LOW OIL JUST IMMEDIATELY SHUTS OFF. VERY DANGEROUS WHEN YOU ARE DRIVING DOWN I 10 IN DOWNTOWN PHOENIX. SOMETHING NEEDS TO BE DONE MANY PEOPLE ARE HAVING THIS ISSUE AND NOTHING IS BEING DONE ABOUT IT. THIS IS WHY WE PAY TAXES TO HAVE DEPARTMENTS WATCHING OVER THIS KIND OF STUFF PROTECTING THE CONSUMER. THIS ISSUE IS REPEATING IT HAS HAPPENED A COUPLE OF TIMES AND WILL CONTINUE UNTIL ENGINE IS REPLACED.

May 6, 2017 40,000 mi

AS WITH MANY OTHER VEHICLES MY VEHICLE IS SITTING OF ON ITS OWN. SAYING THAT CAR NEEDS TO BE IN PARK. DEALERSHIP SAYS IT IS A SAFETY FEATURE TO SHUT ENGINE OFF IN THE MIDDLE OF THE FREEWAY. THE FEATURE IS DESIGNED TO DO THIS WHEN IT IS LOW ON OIL. NO WASTING LIGHT OF LOW OIL JUST IMMEDIATELY SHUTS OFF. VERY DANGEROUS WHEN YOU ARE DRIVING DOWN I 10 IN DOWNTOWN PHOENIX. SOMETHING NEEDS TO BE DONE MANY PEOPLE ARE HAVING THIS ISSUE AND NOTHING IS BEING DONE ABOUT IT. THIS IS WHY WE PAY TAXES TO HAVE DEPARTMENTS WATCHING OVER THIS KIND OF STUFF PROTECTING THE CONSUMER. THIS ISSUE IS REPEATING IT HAS HAPPENED A COUPLE OF TIMES AND WILL CONTINUE UNTIL ENGINE IS REPLACED.

Apr 26, 2017 31,000 mi

VEHICLE SHUTS OFF WHILE IN MOTION. REPLACED WITH NEW MOTOR AND REPROGRAMMED PCM AND TCM 3 MTHS EARLIER BECAUSE OF SAME PROBLEM. CAR STALLING WHEN DRIVING. IN SERVICE AGAIN FOR A 2ND MOTOR. OIL WAS 0% EMPTY WHEN BROUGHT FOR SERVICE. OIL INDICATOR STATES GOOD AT 46% ON INSTRUMENT PANEL. 2ND TIME FOR ENGINE REPLACEMENT. FIRST REPLACEMENT AT 27 K MILES. NOW IN FOR 2ND ENGINE REPLACED CEMENT AT 31K MILES. TRAVELLING ON BUSY STREET AT 37 MPH WHEN CAR SHUT OFF HAD GRANDCHILD IN VEHICLE AND TRIED PULLING OFF TO SIDE STREET ALMOST TBONED BY ANOTHER VEHICLE. THIS VEHICLE HAS SHUT DOWN 6 TIMES IN THE PAST WEEK WHILE DRIVING.

Apr 26, 2017 31,000 mi

VEHICLE SHUTS OFF WHILE IN MOTION. REPLACED WITH NEW MOTOR AND REPROGRAMMED PCM AND TCM 3 MTHS EARLIER BECAUSE OF SAME PROBLEM. CAR STALLING WHEN DRIVING. IN SERVICE AGAIN FOR A 2ND MOTOR. OIL WAS 0% EMPTY WHEN BROUGHT FOR SERVICE. OIL INDICATOR STATES GOOD AT 46% ON INSTRUMENT PANEL. 2ND TIME FOR ENGINE REPLACEMENT. FIRST REPLACEMENT AT 27 K MILES. NOW IN FOR 2ND ENGINE REPLACED CEMENT AT 31K MILES. TRAVELLING ON BUSY STREET AT 37 MPH WHEN CAR SHUT OFF HAD GRANDCHILD IN VEHICLE AND TRIED PULLING OFF TO SIDE STREET ALMOST TBONED BY ANOTHER VEHICLE. THIS VEHICLE HAS SHUT DOWN 6 TIMES IN THE PAST WEEK WHILE DRIVING.

Apr 13, 2017 56,109 mi

"SERVICE TRANSMISSION WARNING AND CHECK ENGINE": VEHICLE MOVING UPHILL, AUTO TRANSMISSION SHIFTS TO LOWER GEAR; TRANSMISSION BEGINS TO SLIP AND ABILITY TO MAINTAIN SPEED DROPS; HAPPENED IN MIDDLE LANE OF INTERSTATE; MANAGED TO EXIT INTERSTATE AND PARK; VERY LITTLE POWER TO MOVE VEHICLE; SAFELY PARKED AND TURNED OFF ENGINE. WAITED 2 - 4 MINUTES; RESTARTED ENGINE; SERVICE TRANSMISSION WARNING OFF; CHECK ENGINE "ON". VEHICLE OPERATED NORMAL; CHECK ENGINE LIGHT WENT OFF LATER; HAD LOOSENED GAS CAP AND RETIGHTENED TO SEE IF CHECK ENGINE LIGHT WOULD GO OUT - IT DIDN'T HAVE AN IMMEDIATE EFFECT ON THE LIGHT. HAD TO MANEUVER BEHIND 18 WHEELER AND CRAWL SPEED UP THE EXIT RAMP. ENDED UP CROSS WAYS IN A SIDE ROAD FOR A FEW MINUTES WHILE THE TRANSMISSION 'FEATHERED' VEHICLE TO SAFE SPOT. NO COLLISION THIS TIME. VEHICLE HAS BEEN IN SHOP FOR SIMILAR COMPLAINT ONE MONTH EARLIER.AND MORE TIMES PREVIOUSLY

Apr 13, 2017 56,109 mi

"SERVICE TRANSMISSION WARNING AND CHECK ENGINE": VEHICLE MOVING UPHILL, AUTO TRANSMISSION SHIFTS TO LOWER GEAR; TRANSMISSION BEGINS TO SLIP AND ABILITY TO MAINTAIN SPEED DROPS; HAPPENED IN MIDDLE LANE OF INTERSTATE; MANAGED TO EXIT INTERSTATE AND PARK; VERY LITTLE POWER TO MOVE VEHICLE; SAFELY PARKED AND TURNED OFF ENGINE. WAITED 2 - 4 MINUTES; RESTARTED ENGINE; SERVICE TRANSMISSION WARNING OFF; CHECK ENGINE "ON". VEHICLE OPERATED NORMAL; CHECK ENGINE LIGHT WENT OFF LATER; HAD LOOSENED GAS CAP AND RETIGHTENED TO SEE IF CHECK ENGINE LIGHT WOULD GO OUT - IT DIDN'T HAVE AN IMMEDIATE EFFECT ON THE LIGHT. HAD TO MANEUVER BEHIND 18 WHEELER AND CRAWL SPEED UP THE EXIT RAMP. ENDED UP CROSS WAYS IN A SIDE ROAD FOR A FEW MINUTES WHILE THE TRANSMISSION 'FEATHERED' VEHICLE TO SAFE SPOT. NO COLLISION THIS TIME. VEHICLE HAS BEEN IN SHOP FOR SIMILAR COMPLAINT ONE MONTH EARLIER.AND MORE TIMES PREVIOUSLY

Apr 8, 2017 4,500 mi

IF YOU SLOW DOWN THEN TRY TO SPEED UP THE VEHICLE HESITANTS AT SOME POINT IT BANGS INTO GEAR THEN TAKES OFF.I ALMOST WAS IN AN ACCIDENT TRYING TO MERGE INTO TRAFFIC FROM A RAMP ONTO A MAJOR HIGHWAY WHEN I APPLIED PRESSURE TO THE GAS PEDAL THE VEHICLE DID NOT SPEED UP IT WAS LIKE IT WAS STUCK IN A LOW GEAR AND WOULD NOT ACCELERATE THIS CAUSED THE PERSON BEHIND ME TO SWERVE AROUND ME SO HE COULD GET AHEAD OF THE SPEEDING TRAFFIC THEN MY VEHICLE HAD A LOUD BANG AS IT FINALLY WENT INTO GEAR AND TOOK OFF LIKE A BULLET. SCARED THE HELL OUT OF ME. SO YIELDING IN THIS VEHICLE IS EXTREMELY DANGEROUS. I KNOW THIS HAPPENS SO I AM VERY CAUTOUS WHEN DRIVING AS THIS COULD CAUSE A MAJOR INCIDENT TO HAPPEN AND IT IS SCARY. I HAD SEVERAL RECALLS ON THIS VEHICLE AND HAD THEM ALL FIXED.TOOK THIS TO BE FIXED, BUT THEY CAN FIX IT. THEY KNEW EXACTLY WHAT I WAS TELLING THEM AS THEY WERE GETTING COMPLAINTS FROM OTHER OWNERS. STOP AND GO TRAFFIC AND SLOW AND GO TRAFFIC IS EVERYDAY LIFE THIS IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS.

Apr 8, 2017 4,500 mi

IF YOU SLOW DOWN THEN TRY TO SPEED UP THE VEHICLE HESITANTS AT SOME POINT IT BANGS INTO GEAR THEN TAKES OFF.I ALMOST WAS IN AN ACCIDENT TRYING TO MERGE INTO TRAFFIC FROM A RAMP ONTO A MAJOR HIGHWAY WHEN I APPLIED PRESSURE TO THE GAS PEDAL THE VEHICLE DID NOT SPEED UP IT WAS LIKE IT WAS STUCK IN A LOW GEAR AND WOULD NOT ACCELERATE THIS CAUSED THE PERSON BEHIND ME TO SWERVE AROUND ME SO HE COULD GET AHEAD OF THE SPEEDING TRAFFIC THEN MY VEHICLE HAD A LOUD BANG AS IT FINALLY WENT INTO GEAR AND TOOK OFF LIKE A BULLET. SCARED THE HELL OUT OF ME. SO YIELDING IN THIS VEHICLE IS EXTREMELY DANGEROUS. I KNOW THIS HAPPENS SO I AM VERY CAUTOUS WHEN DRIVING AS THIS COULD CAUSE A MAJOR INCIDENT TO HAPPEN AND IT IS SCARY. I HAD SEVERAL RECALLS ON THIS VEHICLE AND HAD THEM ALL FIXED.TOOK THIS TO BE FIXED, BUT THEY CAN FIX IT. THEY KNEW EXACTLY WHAT I WAS TELLING THEM AS THEY WERE GETTING COMPLAINTS FROM OTHER OWNERS. STOP AND GO TRAFFIC AND SLOW AND GO TRAFFIC IS EVERYDAY LIFE THIS IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS.

Mar 28, 2017 29,000 mi

AFTER FIXING THE TRANSMISSION RECALL. MY TRANSMISSION HAS ONCE AGAIN STARTED ACTING UP. JEEP REFUSES TO SWITCH GEARS. MUST SERVICE VEHICLE AGAIN. THIS IS AN ONGOING ISSUE, IT SEEMS, WITH MULTIPLE OWNERS. VEHICLE ITSELF NEEDS TO BE RECALLED IMMEDIATELY. VEHICLE IN MOTION. ON HIGHWAY. (BOTH TIMES)

Mar 28, 2017 51,000 mi

I ATTEMPTED TO STOP FOR A STOP LIGHT ON A 4 LANE ROAD AND THE VEHICLE WOULD NOT STOP. IT KEPT ACCELERATING AS I PRESSED THE BRAKE. I SHIFTED INTO NEUTRAL AND THE TACHOMETER WAS BETWEEN 6000 TO 7000 RPM. I HIT THE ACCELERATOR A FEW TIMES AND IT DROPPED TO NORMAL RPM'S. THE STOP LIGHT CHANGED TO GREEN AND I PUT THE SHIFTER FROM THE NEUTRAL POSITION TO DRIVE. THE VEHICLE WOULD NOT MOVE FOR ABOUT 30 SECONDS.

Mar 28, 2017 40,000 mi

SOMETHING STRANGE STARTED HAPPENING, IT SHIFTED TO NEUTRAL WHILE I WAS TRYING TO STOP AT A RED LIGHT, ALMOST WENT THROUGH. BRAKES LOCKED LATER HAD IT TOWED TO THE DEALER THEY KEPT A FEW DAYS, SAID NOTHING WAS WRONG. FROM DAY ONE I WAS TOLD IT WAS A 9 SPEED SHIFT THING AND I FELT EVERY SINGLE ONE. THEY TOLD ME THAT WAS NORMAL. SO ME UNABLE TO DO ANYTHING ABOUT THE SITUATION, BUT TRUST THE DEALER, KEPT DRIVING THIS CAR, THAT I FELT UNSAFE IN EVERY SECOND OF EVERY DAY. EACH DAY I PRAYED THAT IT DID NOT HAPPEN AGAIN. TILL THIS DAY, IT STILL SHIFTS FROM EACH GEAR WITH A JERK, I NOTICE THE PERSONS HEADS IN MY CAR JERK, EVERY TIME I GO FROM A STOP TO TRY TO ACCELERATE. IT HAS HAD SUCH A STRONG KICK WHEN IT SHIFTS GEARS THAT I FELT LIKE I WAS GETTING HIT IN THE REAR BY ANOTHER VEHICLE. THIS CONTINUED FOR A WHILE AND THEN THE CAR BEGAN TO START ODDLY, AND AS I SHIFTED FROM PARK TO REVERSE OR PARK TO DRIVE THE CAR LITERALLY FELT AS IF THE ENGINE, TRANSMISSION, WHAT HAVE YOU WAS GOING TO FALL OUT OF THE BOTTOM OF THE CAR. EACH TIME I SHIFTED TO PARK TO REVERSE IT WOULD JOLT. I THEN TRIED TO GO IN REVERSE AND THE CAR WAS SOUNDING AND FEELING SO SCARY THAT I HAD IT TOWED TO THE DEALER YET AGAIN. I AT THIS TIME, WAS OVER MY MILES AND DUE TO ME LEASING THE WARRANTY WAS DONE, SO THE DEALER WOULD NOT LOOK AT IT FREE, LUCKILY THERE WAS A RECALL ON SENSOR WIRE HARNESS, POWERTRAIN CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE, SO THEY TOLD ME THEY WOULD FIX THE RECALL ONLY. THE RECALL WAS DONE JANUARY 17, 2017. THEY KEPT MY CAR FOR 6 DAYS. AFTER THEY FIXED THE RECALL, THE CAR WORKED BETTER, THE GEAR SHIFTS HAVE NEVER CHANGED. TODAY IS MARCH 28, 2017 AND THE CAR BEGAN ACTING THE SAME WAY PRIOR TO THE RECALLS ABOUT 2 WEEKS AGO, AGAIN I JUST PRAY THAT IT WILL JUST START. TODAY IT ALMOST DID NOT START AND THE SHIFT TO REVERSE DREADFUL.

Mar 28, 2017 29,000 mi

AFTER FIXING THE TRANSMISSION RECALL. MY TRANSMISSION HAS ONCE AGAIN STARTED ACTING UP. JEEP REFUSES TO SWITCH GEARS. MUST SERVICE VEHICLE AGAIN. THIS IS AN ONGOING ISSUE, IT SEEMS, WITH MULTIPLE OWNERS. VEHICLE ITSELF NEEDS TO BE RECALLED IMMEDIATELY. VEHICLE IN MOTION. ON HIGHWAY. (BOTH TIMES)

Mar 28, 2017 51,000 mi

I ATTEMPTED TO STOP FOR A STOP LIGHT ON A 4 LANE ROAD AND THE VEHICLE WOULD NOT STOP. IT KEPT ACCELERATING AS I PRESSED THE BRAKE. I SHIFTED INTO NEUTRAL AND THE TACHOMETER WAS BETWEEN 6000 TO 7000 RPM. I HIT THE ACCELERATOR A FEW TIMES AND IT DROPPED TO NORMAL RPM'S. THE STOP LIGHT CHANGED TO GREEN AND I PUT THE SHIFTER FROM THE NEUTRAL POSITION TO DRIVE. THE VEHICLE WOULD NOT MOVE FOR ABOUT 30 SECONDS.

Mar 28, 2017 40,000 mi

SOMETHING STRANGE STARTED HAPPENING, IT SHIFTED TO NEUTRAL WHILE I WAS TRYING TO STOP AT A RED LIGHT, ALMOST WENT THROUGH. BRAKES LOCKED LATER HAD IT TOWED TO THE DEALER THEY KEPT A FEW DAYS, SAID NOTHING WAS WRONG. FROM DAY ONE I WAS TOLD IT WAS A 9 SPEED SHIFT THING AND I FELT EVERY SINGLE ONE. THEY TOLD ME THAT WAS NORMAL. SO ME UNABLE TO DO ANYTHING ABOUT THE SITUATION, BUT TRUST THE DEALER, KEPT DRIVING THIS CAR, THAT I FELT UNSAFE IN EVERY SECOND OF EVERY DAY. EACH DAY I PRAYED THAT IT DID NOT HAPPEN AGAIN. TILL THIS DAY, IT STILL SHIFTS FROM EACH GEAR WITH A JERK, I NOTICE THE PERSONS HEADS IN MY CAR JERK, EVERY TIME I GO FROM A STOP TO TRY TO ACCELERATE. IT HAS HAD SUCH A STRONG KICK WHEN IT SHIFTS GEARS THAT I FELT LIKE I WAS GETTING HIT IN THE REAR BY ANOTHER VEHICLE. THIS CONTINUED FOR A WHILE AND THEN THE CAR BEGAN TO START ODDLY, AND AS I SHIFTED FROM PARK TO REVERSE OR PARK TO DRIVE THE CAR LITERALLY FELT AS IF THE ENGINE, TRANSMISSION, WHAT HAVE YOU WAS GOING TO FALL OUT OF THE BOTTOM OF THE CAR. EACH TIME I SHIFTED TO PARK TO REVERSE IT WOULD JOLT. I THEN TRIED TO GO IN REVERSE AND THE CAR WAS SOUNDING AND FEELING SO SCARY THAT I HAD IT TOWED TO THE DEALER YET AGAIN. I AT THIS TIME, WAS OVER MY MILES AND DUE TO ME LEASING THE WARRANTY WAS DONE, SO THE DEALER WOULD NOT LOOK AT IT FREE, LUCKILY THERE WAS A RECALL ON SENSOR WIRE HARNESS, POWERTRAIN CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE, SO THEY TOLD ME THEY WOULD FIX THE RECALL ONLY. THE RECALL WAS DONE JANUARY 17, 2017. THEY KEPT MY CAR FOR 6 DAYS. AFTER THEY FIXED THE RECALL, THE CAR WORKED BETTER, THE GEAR SHIFTS HAVE NEVER CHANGED. TODAY IS MARCH 28, 2017 AND THE CAR BEGAN ACTING THE SAME WAY PRIOR TO THE RECALLS ABOUT 2 WEEKS AGO, AGAIN I JUST PRAY THAT IT WILL JUST START. TODAY IT ALMOST DID NOT START AND THE SHIFT TO REVERSE DREADFUL.

Mar 27, 2017 42,300 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED AND TURNED OFF. THE WIPERS WOULD NOT RESTART EVEN WHEN THE WIPER SWITCH WAS TURNED ON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,300. THE CONTACT HAS STATED BY DISCONECTING THE BATTERY THE WIPERS TURN OFF AND THE CONNECTING THE BATTERY AGAIN FIXES IT TEMPORARILY. *AS THE CONSUMER STATED THE WIPERS WOULD START WHILE THEY WERE TURNED OFF. THE VEHICLE WAS VERY SLUGGISH AS IF IT WERE GOING TO DIE WHILE BEING DRIVEN. *JS

Mar 27, 2017 42,300 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED AND TURNED OFF. THE WIPERS WOULD NOT RESTART EVEN WHEN THE WIPER SWITCH WAS TURNED ON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,300. THE CONTACT HAS STATED BY DISCONECTING THE BATTERY THE WIPERS TURN OFF AND THE CONNECTING THE BATTERY AGAIN FIXES IT TEMPORARILY. *AS THE CONSUMER STATED THE WIPERS WOULD START WHILE THEY WERE TURNED OFF. THE VEHICLE WAS VERY SLUGGISH AS IF IT WERE GOING TO DIE WHILE BEING DRIVEN. *JS

Mar 12, 2017 40,000 mi

MY JEEP STALLS WITHOUT WARNING WHILE IN MOTION. CHRYSLER WAS NOTIFIED AS WELL AS MY DEALER. THEY BOTH INDICATE THAT I NEED TO ADD OIL BETWEEN 750 TO 2000 MILES TO PREVENT A STALL. THE STALL IS A "SAFETY" FEATURE THAT PREVENTS THE MOTOR FROM SEIZING ACCORDING TO CHRYSLER. OIL CONSUMPTION TESTS WERE COMPLETED AT 500 MILES WITH NO NEGATIVE DATA. THERE IS NO WARNING WHEN THE VEHICLE STALLS TO INCLUDE AN OIL PRESSURE WARNING. EVERY 750 MILES SEEMS EXCESSIVE AND I WOULD LIKE TO THINK THAT IF THE VEHICLE IS OPERATING AT LOW OIL PRESSURE, THAT A WARNING LIGHT WOULD INDICATE THAT YOU ARE ABOUT TO STALL. CHRYSLER HAS CLOSED MY COMPLAINT WITH NO FURTHER ACTION AND INDICATED IT WAS THE OWNER'S RESPONSIBILITY TO MONITOR EVERY 750 MILES. EACH STALL WAS WHILE IN MOTION AND ON A BUSY ROAD. THE DATE PROVIDED IS APPROXIMATE. STALLS HAVE HAPPENED MULTIPLE TIMES AND WE REPLENISH SYNTHETIC OIL WITH SIGNIFICANT REGULARITY.

Mar 12, 2017 40,000 mi

MY JEEP STALLS WITHOUT WARNING WHILE IN MOTION. CHRYSLER WAS NOTIFIED AS WELL AS MY DEALER. THEY BOTH INDICATE THAT I NEED TO ADD OIL BETWEEN 750 TO 2000 MILES TO PREVENT A STALL. THE STALL IS A "SAFETY" FEATURE THAT PREVENTS THE MOTOR FROM SEIZING ACCORDING TO CHRYSLER. OIL CONSUMPTION TESTS WERE COMPLETED AT 500 MILES WITH NO NEGATIVE DATA. THERE IS NO WARNING WHEN THE VEHICLE STALLS TO INCLUDE AN OIL PRESSURE WARNING. EVERY 750 MILES SEEMS EXCESSIVE AND I WOULD LIKE TO THINK THAT IF THE VEHICLE IS OPERATING AT LOW OIL PRESSURE, THAT A WARNING LIGHT WOULD INDICATE THAT YOU ARE ABOUT TO STALL. CHRYSLER HAS CLOSED MY COMPLAINT WITH NO FURTHER ACTION AND INDICATED IT WAS THE OWNER'S RESPONSIBILITY TO MONITOR EVERY 750 MILES. EACH STALL WAS WHILE IN MOTION AND ON A BUSY ROAD. THE DATE PROVIDED IS APPROXIMATE. STALLS HAVE HAPPENED MULTIPLE TIMES AND WE REPLENISH SYNTHETIC OIL WITH SIGNIFICANT REGULARITY.

Mar 7, 2017 23,765 mi

THE TRANSMISSION STALLS AND DEAD STOPS IN THE MIDDLE OF THE ROAD. THIS HAS THE DRIVE II TRANSMISSION. THERE HAS NOW BEEN 3 TRANSMISSIONS IN THIS CAR AND WE DO NOT FEEL SAFE BEING BEHIND THE WHEEL OF A CAR THAT DEAD STOPS. WE ARE VERY FORTUNATE TO NOT HAVE BEEN INVOLVED IN A SEVERE CRASH. THERE HAVE BEEN OTHER RECALLS ALSO ON THIS CAR. THOSE HAVE BEEN TAKEN CARE OF. THESE HAVE ALL BEEN SINCE PURCHASE DATE OF JULY 2014.

Mar 7, 2017 23,765 mi

THE TRANSMISSION STALLS AND DEAD STOPS IN THE MIDDLE OF THE ROAD. THIS HAS THE DRIVE II TRANSMISSION. THERE HAS NOW BEEN 3 TRANSMISSIONS IN THIS CAR AND WE DO NOT FEEL SAFE BEING BEHIND THE WHEEL OF A CAR THAT DEAD STOPS. WE ARE VERY FORTUNATE TO NOT HAVE BEEN INVOLVED IN A SEVERE CRASH. THERE HAVE BEEN OTHER RECALLS ALSO ON THIS CAR. THOSE HAVE BEEN TAKEN CARE OF. THESE HAVE ALL BEEN SINCE PURCHASE DATE OF JULY 2014.

Mar 5, 2017 38,000 mi

WHILE DRIVING ON A CITY STREET AT ABOUT 40 MPH, THE VEHICLE SHUT DOWN AND I COULD NOT ACCELERATE OR STEER. I RECEIVED THE MESSAGE ON THE MESSAGE CENTER THAT SAID "CAR MUST BE IN PARK IN ORDER TO SHIFT." THE VEHICLE STARTED AGAIN AFTER ABOUT 30 MINUTES AND NUMEROUS ATTEMPTS. THE FOLLOWING DAY, I TOOK THE CAR TO THE DEALER. I ENDED UP BEING TOLD THAT THEY FOUND NO OIL IN THE MOTOR, THEY DID AN OIL CHANGE AND I SHOULD BEGIN AN OIL CONSUMPTION TEST. I SHOULD NOTE, I HAD GONE ALMOST 6,000 MILES SINCE MY LAST OIL CHANGE WHEN THIS OCCURRED AND RECEIVED THE "OIL CHANGE REQUIRED" MESSAGE ON THE MESSAGE CENTER FOR THE FIRST TIME THAT VERY MORNING. THE DEALER TOLD ME THIS IS A KNOWN PROBLEM WITH THIS MODEL YEAR AND ENGINE. I ASKED WHY I DIDN'T GET SOME TYPE OF WARNING LIGHT. WAS TOLD THAT THIS MODEL DOES NOT HAVE A LOW OIL INDICATOR LIGHT. I SAID OK, BUT IT DOES HAVE AN OIL PRESSURE LIGHT AND A CHECK ENGINE LIGHT, WHY WOULDN'T ONE OF THOSE COME ON? THEY HAD NO ANSWER. I STARTED MONITORING THE OIL MYSELF EVERY 250 MILES. AFTER I DROVE 1000 MILES, THE OIL WAS AT THE SAME FULL LEVEL AS IT WAS WHEN THE OIL CHANGE OCCURRED. I WENT BACK TO THE DEALER AND THEY CAME TO THE SAME CONCLUSION. I WAS TOLD TO COME BACK AGAIN IN 1000 MILES. I WAS MONITORING THE SITUATION FOR THE NEXT 1000 MILES AND, AS OF THE THE DAY BEFORE I TOOK THE CAR IN, THE OIL LEVEL DROPPED ABOUT HALF WAY DOWN THE "FULL ZONE". THE DEALER TOLD ME THE OIL WAS EXACTLY THE SAME AS BEFORE AND THERE IS NOTHING WRONG WITH THE CAR! I AM FORTUNATE THE CAR STALLED WHILE I WAS DRIVING AT A RELATIVELY LOW RATE OF SPEED. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF AND IT SOUNDS LIKE THE ONLY SOLUTION TO THE PROBLEM IS TO REPLACE THE ENGINE. I WAS TOLD THE SAME BY THE DEALER INITIALLY, BUT NOW I AM BEING TOLD THERE IS NOTHING WRONG WITH THE CAR.

Mar 5, 2017 38,000 mi

WHILE DRIVING ON A CITY STREET AT ABOUT 40 MPH, THE VEHICLE SHUT DOWN AND I COULD NOT ACCELERATE OR STEER. I RECEIVED THE MESSAGE ON THE MESSAGE CENTER THAT SAID "CAR MUST BE IN PARK IN ORDER TO SHIFT." THE VEHICLE STARTED AGAIN AFTER ABOUT 30 MINUTES AND NUMEROUS ATTEMPTS. THE FOLLOWING DAY, I TOOK THE CAR TO THE DEALER. I ENDED UP BEING TOLD THAT THEY FOUND NO OIL IN THE MOTOR, THEY DID AN OIL CHANGE AND I SHOULD BEGIN AN OIL CONSUMPTION TEST. I SHOULD NOTE, I HAD GONE ALMOST 6,000 MILES SINCE MY LAST OIL CHANGE WHEN THIS OCCURRED AND RECEIVED THE "OIL CHANGE REQUIRED" MESSAGE ON THE MESSAGE CENTER FOR THE FIRST TIME THAT VERY MORNING. THE DEALER TOLD ME THIS IS A KNOWN PROBLEM WITH THIS MODEL YEAR AND ENGINE. I ASKED WHY I DIDN'T GET SOME TYPE OF WARNING LIGHT. WAS TOLD THAT THIS MODEL DOES NOT HAVE A LOW OIL INDICATOR LIGHT. I SAID OK, BUT IT DOES HAVE AN OIL PRESSURE LIGHT AND A CHECK ENGINE LIGHT, WHY WOULDN'T ONE OF THOSE COME ON? THEY HAD NO ANSWER. I STARTED MONITORING THE OIL MYSELF EVERY 250 MILES. AFTER I DROVE 1000 MILES, THE OIL WAS AT THE SAME FULL LEVEL AS IT WAS WHEN THE OIL CHANGE OCCURRED. I WENT BACK TO THE DEALER AND THEY CAME TO THE SAME CONCLUSION. I WAS TOLD TO COME BACK AGAIN IN 1000 MILES. I WAS MONITORING THE SITUATION FOR THE NEXT 1000 MILES AND, AS OF THE THE DAY BEFORE I TOOK THE CAR IN, THE OIL LEVEL DROPPED ABOUT HALF WAY DOWN THE "FULL ZONE". THE DEALER TOLD ME THE OIL WAS EXACTLY THE SAME AS BEFORE AND THERE IS NOTHING WRONG WITH THE CAR! I AM FORTUNATE THE CAR STALLED WHILE I WAS DRIVING AT A RELATIVELY LOW RATE OF SPEED. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF AND IT SOUNDS LIKE THE ONLY SOLUTION TO THE PROBLEM IS TO REPLACE THE ENGINE. I WAS TOLD THE SAME BY THE DEALER INITIALLY, BUT NOW I AM BEING TOLD THERE IS NOTHING WRONG WITH THE CAR.

Feb 19, 2017 40,591 mi

JUST BOUGHT WITH 40K MILES ONE MONTH AGO (1/21/2017). 1 WEEK AFTER BUYING, WHILE DRIVING THROUGH THE MIDDLE A BUSY CITY INTERSECTION, THE ENGINE SHUTTERED AND SHUT ITSELF OFF. I WAS RIGHT IN MIDDLE OF INTERSECTION. THE DISPLAY INDICATED THAT I HAD TO PUT THE CAR IN NEUTRAL TO RESTART. I DID, BUT IT RESTARTED AND PRESSING GAS DIDN'T EVEN REV THE ENGINE. I WAITED ABOUT 30 SECONDS AND RESTARTED. IT WORKED AND I DROVE AWAY. FOUND OUT ABOUT SAFETY RECALL THAT DAY AND HAD JEEP DEALER DO THE RECALL THE NEXT DAY..THEN, 2 WEEKS LATER, I WAS IN PARK AT THE VET WITH THE ENGINE ON, THE ENGINE STUTTERED AND DID THE EXACT SAME THING. I RESTARTED IT AND AGAIN, PRESSING THE GAS...EVEN FLOORING IT...DID NOT EVEN REV THE ENGINE AT ALL. I WAITED ABOUT 30 SECONDS, RESTARTED, AND DROVE OFF FINE. I GOT AN OIL CHANGE WITH FULL SYNTH (0W 20) OIL THE NEXT DAY, BECAUSE OF SOME REPORTS THAT THE OIL COULD BE PART OF THE PROBLEM. THEN ONLY A WEEK LATER (YESTERDAY, 2/18/17), I WAS ON A TRIP TO WEST VIRGINIA WITH MY WIFE (140 MILES FROM HOME), AND WAS DRIVING AWAY FROM A STOP LIGHT (TURNING RIGHT) AND IT DID THE EXACT SAME THING. THE ENGINE JUST SHUTTERED AND SHUT ITSELF OFF WHILE DRIVING. I WAS LUCKY TO DRIFT CLOSE TO THE SIDE OF THE ROAD, BUT I DIDN'T EVEN GET FULLY OFF THE ROAD, RESTARTED, AND NO AMOUNT OF PRESSING THE GAS WOULD EVEN REV THE ENGINE. I TURNED IT OFF, WAITED 30 SECONDS, AND RESTARTED. IT WORKS, THOUGH IT DOESN'T SEEM SMOOTH ANY MORE, BUT NOW THE CHECK ENGINE LIGHT IS ON. I'VE HAD MANY VEHICLES, BUT HAVE NEVER HAD A PROBLEM LIKE THIS. I WILL BE GOING BACK TO JEEP TO HAVE THEM LOOK AT IT, BUT I DON'T WANT TO KEEP PAYING FOR VISITS WHERE THEY CAN'T FIND ANYTHING (LIKE A LOT OF FOLKS WITH THIS PARTICULAR MODEL ON THE BOARDS). I LOVE THIS VEHICLE, BUT I'M ACTUALLY AFRAID TO DRIVE IT. ...UPDATED 05/11/17 *BF

Feb 19, 2017 40,591 mi

JUST BOUGHT WITH 40K MILES ONE MONTH AGO (1/21/2017). 1 WEEK AFTER BUYING, WHILE DRIVING THROUGH THE MIDDLE A BUSY CITY INTERSECTION, THE ENGINE SHUTTERED AND SHUT ITSELF OFF. I WAS RIGHT IN MIDDLE OF INTERSECTION. THE DISPLAY INDICATED THAT I HAD TO PUT THE CAR IN NEUTRAL TO RESTART. I DID, BUT IT RESTARTED AND PRESSING GAS DIDN'T EVEN REV THE ENGINE. I WAITED ABOUT 30 SECONDS AND RESTARTED. IT WORKED AND I DROVE AWAY. FOUND OUT ABOUT SAFETY RECALL THAT DAY AND HAD JEEP DEALER DO THE RECALL THE NEXT DAY..THEN, 2 WEEKS LATER, I WAS IN PARK AT THE VET WITH THE ENGINE ON, THE ENGINE STUTTERED AND DID THE EXACT SAME THING. I RESTARTED IT AND AGAIN, PRESSING THE GAS...EVEN FLOORING IT...DID NOT EVEN REV THE ENGINE AT ALL. I WAITED ABOUT 30 SECONDS, RESTARTED, AND DROVE OFF FINE. I GOT AN OIL CHANGE WITH FULL SYNTH (0W 20) OIL THE NEXT DAY, BECAUSE OF SOME REPORTS THAT THE OIL COULD BE PART OF THE PROBLEM. THEN ONLY A WEEK LATER (YESTERDAY, 2/18/17), I WAS ON A TRIP TO WEST VIRGINIA WITH MY WIFE (140 MILES FROM HOME), AND WAS DRIVING AWAY FROM A STOP LIGHT (TURNING RIGHT) AND IT DID THE EXACT SAME THING. THE ENGINE JUST SHUTTERED AND SHUT ITSELF OFF WHILE DRIVING. I WAS LUCKY TO DRIFT CLOSE TO THE SIDE OF THE ROAD, BUT I DIDN'T EVEN GET FULLY OFF THE ROAD, RESTARTED, AND NO AMOUNT OF PRESSING THE GAS WOULD EVEN REV THE ENGINE. I TURNED IT OFF, WAITED 30 SECONDS, AND RESTARTED. IT WORKS, THOUGH IT DOESN'T SEEM SMOOTH ANY MORE, BUT NOW THE CHECK ENGINE LIGHT IS ON. I'VE HAD MANY VEHICLES, BUT HAVE NEVER HAD A PROBLEM LIKE THIS. I WILL BE GOING BACK TO JEEP TO HAVE THEM LOOK AT IT, BUT I DON'T WANT TO KEEP PAYING FOR VISITS WHERE THEY CAN'T FIND ANYTHING (LIKE A LOT OF FOLKS WITH THIS PARTICULAR MODEL ON THE BOARDS). I LOVE THIS VEHICLE, BUT I'M ACTUALLY AFRAID TO DRIVE IT. ...UPDATED 05/11/17 *BF

Feb 4, 2017 35,000 mi

WHILE DRIVING AND TURNING AROUND THE CORNER, VEHICLE LOST POWER BUT I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. IT ALSO DID THIS THE FOLLOWING DAY. AFTER A INTERNET SEARCH, I FOUND OUT THAT THE VEHICLE WILL LOSE POWER SUCH AS THIS IF THE OIL IS LOW. AFTER CHECKING THE OIL DIP STICK, IT WAS LOW BY 2 QUARTS. NO OIL INDICATOR DISPLAYED IN THE VEHICLE. AFTER ADDING THE OIL, THE STALLS WENT AWAY.

Feb 4, 2017 35,000 mi

WHILE DRIVING AND TURNING AROUND THE CORNER, VEHICLE LOST POWER BUT I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. IT ALSO DID THIS THE FOLLOWING DAY. AFTER A INTERNET SEARCH, I FOUND OUT THAT THE VEHICLE WILL LOSE POWER SUCH AS THIS IF THE OIL IS LOW. AFTER CHECKING THE OIL DIP STICK, IT WAS LOW BY 2 QUARTS. NO OIL INDICATOR DISPLAYED IN THE VEHICLE. AFTER ADDING THE OIL, THE STALLS WENT AWAY.

Jan 17, 2017 42,000 mi

CHECK ENGINE LIGHT CAME ON DECEMBER 17TH AND WHEN WE WERE ABLE TO TAKE IT INTO THE DEALERSHIP FOR THE THIRD TIME WITH TRANSMISSION LIGHT ON ALSO, THEY WERE SUPPOSED TO COMPLETE THE REPAIR AND DID NOT. AS OF JANUARY 16TH, 2017 WE HAVE BEEN NOTIFIED THAT WHEN THE CHECK ENGINE LIGHT CAME ON AGAIN AND WAS HOOKED UP TO BE DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. WE CANNOT GET A STRAIGHT ANSWER ON ANYTHING BUT I KNOW IT IS RELATED TO THE TRANSMISSION. ALL THAT JEEP HAS DONE EACH TIME IS RESET THE COMPUTER TO WIPE OUT THE WARNING LIGHTS AND SENT US ON OUR WAY. IT COULD HAVE AT ANYTIME INJURED OR KILLED MYSELF, MY HUSBAND, CHILD AND ANYONE ELSE WHILE WE CONTINUED TO DRIVE THE VEHICLE.

Jan 17, 2017 42,000 mi

CHECK ENGINE LIGHT CAME ON DECEMBER 17TH AND WHEN WE WERE ABLE TO TAKE IT INTO THE DEALERSHIP FOR THE THIRD TIME WITH TRANSMISSION LIGHT ON ALSO, THEY WERE SUPPOSED TO COMPLETE THE REPAIR AND DID NOT. AS OF JANUARY 16TH, 2017 WE HAVE BEEN NOTIFIED THAT WHEN THE CHECK ENGINE LIGHT CAME ON AGAIN AND WAS HOOKED UP TO BE DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. WE CANNOT GET A STRAIGHT ANSWER ON ANYTHING BUT I KNOW IT IS RELATED TO THE TRANSMISSION. ALL THAT JEEP HAS DONE EACH TIME IS RESET THE COMPUTER TO WIPE OUT THE WARNING LIGHTS AND SENT US ON OUR WAY. IT COULD HAVE AT ANYTIME INJURED OR KILLED MYSELF, MY HUSBAND, CHILD AND ANYONE ELSE WHILE WE CONTINUED TO DRIVE THE VEHICLE.

Jan 12, 2017 73,000 mi

ON 3 OCCASIONS. I'VE HAD THIS VEHICLE AT THE DEALERSHIP, EXPLAINING THE VEHICLE HARD SHIFTS, LUNGES, DISENGAGES, 'D' WARNING LIGHT BLINKS, AND ENGINE DIES. AND EACH TIME THE SERVICE WRITER TELLS ME THEY CAN FIND NO PROBLEMS. ACCORDING TO AUTOMOTIVE NEWS REPORT DATED FEB. 2, 2015, THIS IS NOT NEW NEWS. JAN. 11, 2017, MY WIFE WAS DRIVING HOME FROM WORK AFTER DARK, IN THE INSIDE LANE, AND THE ENGINE DIED, AND HAD TO COAST TO THE UNSAFE INSIDE SHOULDER AGAINST THE BARRIER WALL, WITH NO WAY FOR ME TO COME TO HER RESCUE. CALLED A WRECKER, TOWED THE JEEP HOME, ONLY TO GET HOME AND CHECK IT OUT, AND FIND NO EVIDENCE OF ANY PROBLEMS. WHAT'S MORE, THE SERVICE WRITER ALSO TOLD ME THE USUAL AMOUNT OF OIL THIS ENGINE USES (ABOUT A QUART A MONTH) IS NORMAL. *TR

Jan 12, 2017 22,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY AT 60 MPH, THE ENGINE STALLED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Jan 12, 2017 73,000 mi

ON 3 OCCASIONS. I'VE HAD THIS VEHICLE AT THE DEALERSHIP, EXPLAINING THE VEHICLE HARD SHIFTS, LUNGES, DISENGAGES, 'D' WARNING LIGHT BLINKS, AND ENGINE DIES. AND EACH TIME THE SERVICE WRITER TELLS ME THEY CAN FIND NO PROBLEMS. ACCORDING TO AUTOMOTIVE NEWS REPORT DATED FEB. 2, 2015, THIS IS NOT NEW NEWS. JAN. 11, 2017, MY WIFE WAS DRIVING HOME FROM WORK AFTER DARK, IN THE INSIDE LANE, AND THE ENGINE DIED, AND HAD TO COAST TO THE UNSAFE INSIDE SHOULDER AGAINST THE BARRIER WALL, WITH NO WAY FOR ME TO COME TO HER RESCUE. CALLED A WRECKER, TOWED THE JEEP HOME, ONLY TO GET HOME AND CHECK IT OUT, AND FIND NO EVIDENCE OF ANY PROBLEMS. WHAT'S MORE, THE SERVICE WRITER ALSO TOLD ME THE USUAL AMOUNT OF OIL THIS ENGINE USES (ABOUT A QUART A MONTH) IS NORMAL. *TR

Jan 12, 2017 22,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY AT 60 MPH, THE ENGINE STALLED. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT ANY WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Dec 30, 2016 55,000 mi

MY 2014 JEEP CHEROKEE HAS RANDOMLY BEEN POPPING UP A MUST BE IN PARK TO SHIFT MESSAGE FOLLOWED BY THE BATTERY SIGN AND THEN JUST STALLING OUT. THE DEALERSHIP IS ATTRIBUTING THIS TO LOW OIL LEVEL. MY CAR NEVER GIVES ANY KIND OF MESSAGE THAT STATES THE OIL LEVEL IS LOW AND IS NOT SHOWING THAT THE VEHICLE YET NEEDS AN OIL CHANGE. DEALERSHIP STATES ITS BECAUSE OF INTERMITTENT OIL PRESSURE. THE CAR STALLS OUT TO PROTECT THE ENGINE FROM OVER HEATING. I THINK THIS IS A VERY UNSAFE FEATURE FOR MY CALL TO STALL OUT WITH OUT ANY WARNING IN THE MIDDLE OF A BUSY MAIN CITY STREET. THIS HAPPENED FOUR TIMES IN FIVE DAYS BEFORE I FINALLY DEMANDED THE DEALERSHIP PROVIDE ME A LOANER CAR BECAUSE THEIR NEXT AVAILABLE APPOINTMENT WAS 3 WEEKS OUT.

Dec 30, 2016 55,000 mi

MY 2014 JEEP CHEROKEE HAS RANDOMLY BEEN POPPING UP A MUST BE IN PARK TO SHIFT MESSAGE FOLLOWED BY THE BATTERY SIGN AND THEN JUST STALLING OUT. THE DEALERSHIP IS ATTRIBUTING THIS TO LOW OIL LEVEL. MY CAR NEVER GIVES ANY KIND OF MESSAGE THAT STATES THE OIL LEVEL IS LOW AND IS NOT SHOWING THAT THE VEHICLE YET NEEDS AN OIL CHANGE. DEALERSHIP STATES ITS BECAUSE OF INTERMITTENT OIL PRESSURE. THE CAR STALLS OUT TO PROTECT THE ENGINE FROM OVER HEATING. I THINK THIS IS A VERY UNSAFE FEATURE FOR MY CALL TO STALL OUT WITH OUT ANY WARNING IN THE MIDDLE OF A BUSY MAIN CITY STREET. THIS HAPPENED FOUR TIMES IN FIVE DAYS BEFORE I FINALLY DEMANDED THE DEALERSHIP PROVIDE ME A LOANER CAR BECAUSE THEIR NEXT AVAILABLE APPOINTMENT WAS 3 WEEKS OUT.

Dec 28, 2016 39,000 mi

VEHICLE BEING CONSIDERED FOR LEMON POLICY. VEHICLE IS SURGING / MOVING / CREEPING WHEN STOPPING AT LESS THAN 2 MPH. WIFE WILL NO LONGER DRIVE DUE TO SAFETY CONCERN. HAS FORCED US TO SEEK RENTAL VEHICLE UNTIL CHRYSLER APPROVES SOLUTION. TRANSMISSION "KLUNKING" DURING 2ND TO 3RD GEAR SHIFT CHANGE. RECENT HESITATION FROM ENGINE WHEN STARTING IN 1ST GEAR AS NORMAL. THIS IS NEW TRANSMISSION AND APPEARS TO BE GETTING WORSE SINCE REPLACEMENT AND STALL ISSUE REPORTED DURING HIGHWAY DRIVING WHICH FORCED VEHICLE TO SIDE OF ROAD WITH NO POWER. DEALER NOTIFIED. CHRYSLER WILL NOT AUTHORIZE RENTAL VEHICLE UNTIL RESOLVED, VERY DANGEROUS SITUATION TO CONTINUE TO DRIVE. *TR

Dec 28, 2016 39,000 mi

VEHICLE BEING CONSIDERED FOR LEMON POLICY. VEHICLE IS SURGING / MOVING / CREEPING WHEN STOPPING AT LESS THAN 2 MPH. WIFE WILL NO LONGER DRIVE DUE TO SAFETY CONCERN. HAS FORCED US TO SEEK RENTAL VEHICLE UNTIL CHRYSLER APPROVES SOLUTION. TRANSMISSION "KLUNKING" DURING 2ND TO 3RD GEAR SHIFT CHANGE. RECENT HESITATION FROM ENGINE WHEN STARTING IN 1ST GEAR AS NORMAL. THIS IS NEW TRANSMISSION AND APPEARS TO BE GETTING WORSE SINCE REPLACEMENT AND STALL ISSUE REPORTED DURING HIGHWAY DRIVING WHICH FORCED VEHICLE TO SIDE OF ROAD WITH NO POWER. DEALER NOTIFIED. CHRYSLER WILL NOT AUTHORIZE RENTAL VEHICLE UNTIL RESOLVED, VERY DANGEROUS SITUATION TO CONTINUE TO DRIVE. *TR

Dec 19, 2016 23,000 mi

REPORTED OUR PROBLEM IN MAY 2016 -- RECEIVED A RECALL NOTICE MONTHS AFTERWARD, HOWEVER, DEALERSHIP SAID "DIDN'T APPLY TO OUR VEHICLE" - WE HAD EXACT STATED PROBLEM ON THE RECALL NOTICE - SO CONFUSED, FRUSTRATED, NOT TO MENTION AFRAID TO TAKE VEHICLE ON LONG TRIPS ON EXPRESSWAYS - WE RENT CARS FOR THIS (OUR PROBLEM: VEHICLE TURNED "OFF" COMPLETELY IN THE MIDDLE OF A BUSY EXPRESSWAY - WE ARE LUCKY TO BE ALIVE!)

Dec 19, 2016 23,000 mi

REPORTED OUR PROBLEM IN MAY 2016 -- RECEIVED A RECALL NOTICE MONTHS AFTERWARD, HOWEVER, DEALERSHIP SAID "DIDN'T APPLY TO OUR VEHICLE" - WE HAD EXACT STATED PROBLEM ON THE RECALL NOTICE - SO CONFUSED, FRUSTRATED, NOT TO MENTION AFRAID TO TAKE VEHICLE ON LONG TRIPS ON EXPRESSWAYS - WE RENT CARS FOR THIS (OUR PROBLEM: VEHICLE TURNED "OFF" COMPLETELY IN THE MIDDLE OF A BUSY EXPRESSWAY - WE ARE LUCKY TO BE ALIVE!)

Dec 13, 2016 34,000 mi

ON BOARD COMPUTER, OBSTRUCTING MAJOR TRAFFIC LANES, DIAGNOSTIC TROUBLE CODE (DTC) DEFAULTS THE TRANSAXEL TO NEUTRAL AND COMPLETE LOSS OF MOTIVE POWER. THE LOSS OF MOTVE MOTIVE COULD CAUSE CRASH WITHOUT POWER. UPDATED 01/17/2017*CT *CN

Dec 13, 2016 34,000 mi

ON BOARD COMPUTER, OBSTRUCTING MAJOR TRAFFIC LANES, DIAGNOSTIC TROUBLE CODE (DTC) DEFAULTS THE TRANSAXEL TO NEUTRAL AND COMPLETE LOSS OF MOTIVE POWER. THE LOSS OF MOTVE MOTIVE COULD CAUSE CRASH WITHOUT POWER. UPDATED 01/17/2017*CT *CN

Dec 9, 2016 25,690 mi

WHEN DRIVING, THE VEHICLE SHUTS DOWN AND MESSAGE ON DASH SAYS "CAR MUST BE IN PARK IN ORDER TO SHIFT." VEHICLE WILL NOT RESTART. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE VEHICLE IS IN MOTION. WE HAVE HAD IT TAKEN INTO THE DEALERSHIP WITH NO RESOLVE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF. HOWEVER, THE COMMON RESOLUTION IS DEALERSHIP STILL CLAIMING AN OIL CHANGE IS NEEDED. MOST RECENTLY OUR JEEP WAS 500 MILES UNDER THE DEALERSHIP'S RECOMMENDED OIL CHANGE. I FEAR FOR MY FAMILY'S LIFE IF THIS STALL HAPPENS WHEN CROSSING BUSY HIGHWAYS IN TOWN. *TR

Dec 9, 2016 25,690 mi

WHEN DRIVING, THE VEHICLE SHUTS DOWN AND MESSAGE ON DASH SAYS "CAR MUST BE IN PARK IN ORDER TO SHIFT." VEHICLE WILL NOT RESTART. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE VEHICLE IS IN MOTION. WE HAVE HAD IT TAKEN INTO THE DEALERSHIP WITH NO RESOLVE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF. HOWEVER, THE COMMON RESOLUTION IS DEALERSHIP STILL CLAIMING AN OIL CHANGE IS NEEDED. MOST RECENTLY OUR JEEP WAS 500 MILES UNDER THE DEALERSHIP'S RECOMMENDED OIL CHANGE. I FEAR FOR MY FAMILY'S LIFE IF THIS STALL HAPPENS WHEN CROSSING BUSY HIGHWAYS IN TOWN. *TR

Dec 7, 2016 46,000 mi

THE VEHICLE HAS SHUT OFF WHILE DRIVING IN THE MIDDLE OF AN INTERSECTION ON TWO SEPARATE OCCASIONS. *TR

Dec 7, 2016 46,000 mi

THE VEHICLE HAS SHUT OFF WHILE DRIVING IN THE MIDDLE OF AN INTERSECTION ON TWO SEPARATE OCCASIONS. *TR

Nov 22, 2016 42,000 mi

MY VEHICLE HAS HAD HARD SHIFTING EVER SINCE I PURCHASED IT BRAND NEW IN 2014. THERE'S A SLIGHT DELAY WHEN ACCELERATING WHICH MAKES IT VERY DANGEROUS TO TURN INTO ONCOMING TRAFFIC. IN JANUARY OF 2016, MY VEHICLE ACTUALLY STOPPED ON ME WHILE MAKING A RIGHT HAND TURN WHEN TAKING MY KIDS TO SCHOOL. LUCKILY THE VEHICLE STOPPED IN THE SCHOOL ZONE SO THE ONCOMING TRAFFIC WAS APPROACHING AT A SLOW SPEED. IT TOOK ME FOUR ATTEMPTS TO GET THE VEHICLE STARTED AGAIN. THE SERVICE TRANSMISSION LIGHT CAME ON THE DASH. IT HAD TO BE TOWED TO THE DEALERSHIP THREE TIMES IN JANUARY BECAUSE IT WOULD NOT START, OR IF IT DID, ONCE I STARTED DRIVING THE ON DASH SCREEN WOULD SAY "SHIFT TO DRIVE" AND THEN THE "SERVICE TRANSMISSION" LIGHT WOULD COME ON. THE VEHICLE STOPPED WHILE IN MOTION SO I HAD TO PULL OVER AND WAIT BEFORE STARTING THE VEHICLE UP AGAIN. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE NEEDED A TRANSMISSION UPDATE AND A NEW BATTERY. IT WAS EXPLAINED TO ME THAT A BAD BATTERY WILL COST THIS SPECIFIC VEHICLE TO HAVE TRANSMISSION ISSUES. BUT AFTER THE UPDATE AND THE NEW BATTERY, THE HARD SHIFTING AND THE DELAY WHEN ACCELERATING REMAINED. MY VEHICLE IS NOT SAFE TO DRIVE WITH MY THREE KIDS IN THE CAR; THE HARD SHIFTING MAKES IT FEEL LIKE WE WILL GET WHIPLASH AND THE DELAYED ACCELERATION MAKES IT FEEL LIKE THE VEHICLE WILL CAN STOP AT ANYTIME WHILE IN MOTION. I DON'T THINK THE TRANSMISSION UPDATE THAT THE DEALERSHIP DOES IS A SOLUTION TO THIS ONGOING PROBLEM BECAUSE IT HASN'T CORRECTED THE ISSUE ON MY VEHICLE.

Nov 22, 2016 42,000 mi

MY VEHICLE HAS HAD HARD SHIFTING EVER SINCE I PURCHASED IT BRAND NEW IN 2014. THERE'S A SLIGHT DELAY WHEN ACCELERATING WHICH MAKES IT VERY DANGEROUS TO TURN INTO ONCOMING TRAFFIC. IN JANUARY OF 2016, MY VEHICLE ACTUALLY STOPPED ON ME WHILE MAKING A RIGHT HAND TURN WHEN TAKING MY KIDS TO SCHOOL. LUCKILY THE VEHICLE STOPPED IN THE SCHOOL ZONE SO THE ONCOMING TRAFFIC WAS APPROACHING AT A SLOW SPEED. IT TOOK ME FOUR ATTEMPTS TO GET THE VEHICLE STARTED AGAIN. THE SERVICE TRANSMISSION LIGHT CAME ON THE DASH. IT HAD TO BE TOWED TO THE DEALERSHIP THREE TIMES IN JANUARY BECAUSE IT WOULD NOT START, OR IF IT DID, ONCE I STARTED DRIVING THE ON DASH SCREEN WOULD SAY "SHIFT TO DRIVE" AND THEN THE "SERVICE TRANSMISSION" LIGHT WOULD COME ON. THE VEHICLE STOPPED WHILE IN MOTION SO I HAD TO PULL OVER AND WAIT BEFORE STARTING THE VEHICLE UP AGAIN. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE NEEDED A TRANSMISSION UPDATE AND A NEW BATTERY. IT WAS EXPLAINED TO ME THAT A BAD BATTERY WILL COST THIS SPECIFIC VEHICLE TO HAVE TRANSMISSION ISSUES. BUT AFTER THE UPDATE AND THE NEW BATTERY, THE HARD SHIFTING AND THE DELAY WHEN ACCELERATING REMAINED. MY VEHICLE IS NOT SAFE TO DRIVE WITH MY THREE KIDS IN THE CAR; THE HARD SHIFTING MAKES IT FEEL LIKE WE WILL GET WHIPLASH AND THE DELAYED ACCELERATION MAKES IT FEEL LIKE THE VEHICLE WILL CAN STOP AT ANYTIME WHILE IN MOTION. I DON'T THINK THE TRANSMISSION UPDATE THAT THE DEALERSHIP DOES IS A SOLUTION TO THIS ONGOING PROBLEM BECAUSE IT HASN'T CORRECTED THE ISSUE ON MY VEHICLE.

Nov 19, 2016 1,500 mi

HARD SHIFTS, ODD SHIFT POINTS, HESITATES AND LURCHES INTO GEAR

Nov 19, 2016 1,500 mi

HARD SHIFTS, ODD SHIFT POINTS, HESITATES AND LURCHES INTO GEAR

Nov 16, 2016 17,243 mi

FOR THE 3RD TIME - CHECK ENGINE LIGHT, CHECK GAS CAP LIGHT COME ON, ODOMETER STARTS FLASHING AND VEHICLE LOSES ALL ACCELERATION AFTER THOSE LIGHTS COME UP. YOU CAN FLOOR THE GAS PEDAL AND THE VEHICLE WILL BARELY GET TO 40 MPH. LAST TIME IT WAS BROUGHT TO THE DEALERSHIP THEY PERFORMED FLASHES (3 WEEKS AGO) AND THE ISSUE WENT AWAY. HAPPENED AGAIN TODAY WHILE PULLING OUT OF A BUSY SHOPPING CENTER AND THE CAR LOST THE ABILITY TO ACCELERATE AND HAD TO LIMP IT HOME TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP ADVISES THEY ARE UNAWARE OF ANY ISSUES LIKE THIS HOWEVER THERE ARE MULTIPLE REPORTS OF THIS MAKE\MODEL\YEAR HAVING THIS EXACT SAME ISSUE. THE FIRST TIME IT HAPPENED I WAS DOING 80 MPH ON THE INTERSTATE AND THE CAR IMMEDIATELY DROPPED TO 40 MPH NEARLY CAUSING A COLLISION.

Nov 16, 2016 17,243 mi

FOR THE 3RD TIME - CHECK ENGINE LIGHT, CHECK GAS CAP LIGHT COME ON, ODOMETER STARTS FLASHING AND VEHICLE LOSES ALL ACCELERATION AFTER THOSE LIGHTS COME UP. YOU CAN FLOOR THE GAS PEDAL AND THE VEHICLE WILL BARELY GET TO 40 MPH. LAST TIME IT WAS BROUGHT TO THE DEALERSHIP THEY PERFORMED FLASHES (3 WEEKS AGO) AND THE ISSUE WENT AWAY. HAPPENED AGAIN TODAY WHILE PULLING OUT OF A BUSY SHOPPING CENTER AND THE CAR LOST THE ABILITY TO ACCELERATE AND HAD TO LIMP IT HOME TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP ADVISES THEY ARE UNAWARE OF ANY ISSUES LIKE THIS HOWEVER THERE ARE MULTIPLE REPORTS OF THIS MAKE\MODEL\YEAR HAVING THIS EXACT SAME ISSUE. THE FIRST TIME IT HAPPENED I WAS DOING 80 MPH ON THE INTERSTATE AND THE CAR IMMEDIATELY DROPPED TO 40 MPH NEARLY CAUSING A COLLISION.

Nov 15, 2016 15,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

Nov 15, 2016 15,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

Nov 10, 2016 21,626 mi

WHEN SLOWING FOR A STOP SIGN THE CAR STALLED ONCE 5 DAYS AGO BUT RESTARTED AFTER SHUTTING DOWN AND IT WAS FINE. THEN YESTERDAY MORNING IT STALLED 3X BEFORE LEAVING MY DEVELOPMENT. I DROVE TO HAVE THE BATTERY CHECKED LOCALLY AND IT WAS OK. I DROVE TO THE DEALERSHIP WHO TOLD ME THE PROBLEM WAS BECAUSE THE OIL WAS LOW, THAT THESE CARS BURN A QUART OF SYNTHETIC OIL EVERY 2000 MILES AND "WHEN THE OIL RUNS LOW THEY SHUT OFF TO PROTECT THE CAR." WHAT?? AND HOW DANGEROUS. I QUESTIONED A RECALL RECENTLY RECEIVED ABOUT JEEPS STALLING WHILE DRIVING AND WAS TOLD IT WASN'T RELATED. I'M REALLY JUST IN AWE AND DISBELIEF THAT THIS COULD BE A FEATURE THAT THE MANUFACTURER PLANNED FOR!

Nov 10, 2016 21,626 mi

WHEN SLOWING FOR A STOP SIGN THE CAR STALLED ONCE 5 DAYS AGO BUT RESTARTED AFTER SHUTTING DOWN AND IT WAS FINE. THEN YESTERDAY MORNING IT STALLED 3X BEFORE LEAVING MY DEVELOPMENT. I DROVE TO HAVE THE BATTERY CHECKED LOCALLY AND IT WAS OK. I DROVE TO THE DEALERSHIP WHO TOLD ME THE PROBLEM WAS BECAUSE THE OIL WAS LOW, THAT THESE CARS BURN A QUART OF SYNTHETIC OIL EVERY 2000 MILES AND "WHEN THE OIL RUNS LOW THEY SHUT OFF TO PROTECT THE CAR." WHAT?? AND HOW DANGEROUS. I QUESTIONED A RECALL RECENTLY RECEIVED ABOUT JEEPS STALLING WHILE DRIVING AND WAS TOLD IT WASN'T RELATED. I'M REALLY JUST IN AWE AND DISBELIEF THAT THIS COULD BE A FEATURE THAT THE MANUFACTURER PLANNED FOR!

Nov 7, 2016 17,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE DID NOT RESTART THE LAST OCCASION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. PARTS DISTRIBUTION DISCONNECT.

Nov 7, 2016 17,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE DID NOT RESTART THE LAST OCCASION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. PARTS DISTRIBUTION DISCONNECT.

Oct 27, 2016 Crash 48,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE ENGINE AND BRAKES FAILED, CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED CHEST AND HAND INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE INVESTIGATED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 27, 2016

SAFETY RECALL LISTED BELOW. NOTIFIED 2 MONTHS AGO. THIS CAN CAUSE A CRASH WITHOUT WARNING! I AM NOT COMFORTABLE DRIVING A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY/DEATH TO MYSELF OR ANYONE ELSE. VIN: [XXX] YEAR: 2014 MAKE: JEEP MODEL: CHEROKEE LIMITED FWD NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55 SUMMARY: THE TRANSAXLE WIRE HARNESS ON YOUR VEHICLE MAY HAVE BEEN BUILT WITH INSUFFICIENT WIRE TERMINAL CRIMP(S). THIS MAY CAUSE AN INTERMITTENT HIGH ELECTRICAL RESISTANCE IN THE TRANSAXLE WIRE HARNESS CIRCUIT(S). A HIGH RESISTANCE CIRCUIT(S) IN THIS WIRING HARNESS WILL CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO SET A DIAGNOSTIC TROUBLE CODE (DTC). WHEN THE DTC IS SET, THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. SAFETY RISK: THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: THE TRANSMISSION CONTROL MODULE (TCM) MUST BE REPROGRAMMED WITH NEW SOFTWARE. THE NEW SOFTWARE STRATEGY WILL ELIMINATE THE TRANSAXLE SHIFT-TO-NEUTRAL CONDITION FOR THIS ISSUE, PLACE THE TRANSAXLE IN A FIXED GEAR LIMP MODE AND ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) IF A HIGH RESISTANCE CIRCUIT IS DETECTED IN THE TRANSAXLE WIRE HARNESS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 27, 2016 Crash 48,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE ENGINE AND BRAKES FAILED, CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED CHEST AND HAND INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE INVESTIGATED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 27, 2016

SAFETY RECALL LISTED BELOW. NOTIFIED 2 MONTHS AGO. THIS CAN CAUSE A CRASH WITHOUT WARNING! I AM NOT COMFORTABLE DRIVING A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY/DEATH TO MYSELF OR ANYONE ELSE. VIN: [XXX] YEAR: 2014 MAKE: JEEP MODEL: CHEROKEE LIMITED FWD NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55 SUMMARY: THE TRANSAXLE WIRE HARNESS ON YOUR VEHICLE MAY HAVE BEEN BUILT WITH INSUFFICIENT WIRE TERMINAL CRIMP(S). THIS MAY CAUSE AN INTERMITTENT HIGH ELECTRICAL RESISTANCE IN THE TRANSAXLE WIRE HARNESS CIRCUIT(S). A HIGH RESISTANCE CIRCUIT(S) IN THIS WIRING HARNESS WILL CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO SET A DIAGNOSTIC TROUBLE CODE (DTC). WHEN THE DTC IS SET, THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. SAFETY RISK: THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: THE TRANSMISSION CONTROL MODULE (TCM) MUST BE REPROGRAMMED WITH NEW SOFTWARE. THE NEW SOFTWARE STRATEGY WILL ELIMINATE THE TRANSAXLE SHIFT-TO-NEUTRAL CONDITION FOR THIS ISSUE, PLACE THE TRANSAXLE IN A FIXED GEAR LIMP MODE AND ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) IF A HIGH RESISTANCE CIRCUIT IS DETECTED IN THE TRANSAXLE WIRE HARNESS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 26, 2016 44,000 mi

TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR

Oct 26, 2016 44,000 mi

TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR

Oct 25, 2016 53,553 mi

VEHICLE WILL STALL AND CUT OFF WHILE DRIVING. *TR

Oct 25, 2016 53,553 mi

VEHICLE WILL STALL AND CUT OFF WHILE DRIVING. *TR

Oct 13, 2016 30,097 mi

WHILE DRIVING THE VEHICLE, ALL OF A SUDDEN THERE WAS A SHUTDOWN OF THE VEHICLE'S COMPUTER/ELECTRICAL SYSTEM, A LOSS OF ANY STEERING CONTROL, AN IMMEDIATE VEHICLE DECELERATION WITH NO ABILITY TO CORRECT BY ACCELERATING, AND A LOSS OF BRAKING CONTROL.

Oct 13, 2016 30,097 mi

WHILE DRIVING THE VEHICLE, ALL OF A SUDDEN THERE WAS A SHUTDOWN OF THE VEHICLE'S COMPUTER/ELECTRICAL SYSTEM, A LOSS OF ANY STEERING CONTROL, AN IMMEDIATE VEHICLE DECELERATION WITH NO ABILITY TO CORRECT BY ACCELERATING, AND A LOSS OF BRAKING CONTROL.

Oct 11, 2016 70,000 mi

CAR RANDOMLY STOPS MOVING WHILE DRIVING, SOMETIMES WHILE TURNING A CORNER. SEEMS LIKE IT TURNS ITSELF OFF, BUT LIGHTS ON DASH ARE STILL ON. I'M NOT REALLY SURE WHAT CAUSES IT AND AM HOPING THAT IT WILL BE RESOLVED ONCE THEY HAVE A SOLUTION TO THE CURRENT RECALL FOR THE TRANSAXLE WIRE HARNESS. HAVE BROUGHT IT TO DEALER A FEW TIMES AND THEY KEEP TELLING US IT HAS TO DO WITH THE 20% OIL LIFE. I DON'T SEE HOW THAT WOULD MAKE A CAR TURN OFF. AND WHY WOULD THEY MAKE A CAR THAT NEEDS TO HAVE THE OIL CHANGED BEFORE THE OIL LIFE IS UP OR AT ALL.

Oct 11, 2016 70,000 mi

CAR RANDOMLY STOPS MOVING WHILE DRIVING, SOMETIMES WHILE TURNING A CORNER. SEEMS LIKE IT TURNS ITSELF OFF, BUT LIGHTS ON DASH ARE STILL ON. I'M NOT REALLY SURE WHAT CAUSES IT AND AM HOPING THAT IT WILL BE RESOLVED ONCE THEY HAVE A SOLUTION TO THE CURRENT RECALL FOR THE TRANSAXLE WIRE HARNESS. HAVE BROUGHT IT TO DEALER A FEW TIMES AND THEY KEEP TELLING US IT HAS TO DO WITH THE 20% OIL LIFE. I DON'T SEE HOW THAT WOULD MAKE A CAR TURN OFF. AND WHY WOULD THEY MAKE A CAR THAT NEEDS TO HAVE THE OIL CHANGED BEFORE THE OIL LIFE IS UP OR AT ALL.

Sep 30, 2016

AFTER PURCHASING THE NEW 2014 JEEP CHEROKEE LATITUDE, I NOTICED THAT IT HAD A ROUGH TIME SHIFTING. THE TRANSMISSION WOULD SHIFT VIOLENTLY FROM 2ND TO 3RD GEAR AND ANYTIME YOU WOULD STOP ON AN INCLINE. WE HAVE HAD ALL THE NECESSARY RECALLS DONE TO THE VEHICLE BUT IT HAS CONTINUED TO HAVE THE SAME PROBLEM. WHEN COMMUNICATING THIS ISSUE TO THE DEALERSHIP ALL I GET IS THAT WE ARE NOT USED TO THE 9 GEAR TRANSMISSION AND WE NEED TO GET USED TO IT. I WILL BE TAKING IT IN FOR THE FOURTH TIME TO SEE IF THEY CAN FIX IT. ON A SECOND NOTE I HAVE ALSO HAD THE VEHICLE TAKEN IN TO THE SHOP TO SEE WHY THE VEHICLE SUDDENLY SHUTS OFF. THIS HAS ALSO HAPPENED TO US ON SEVERAL OCCASIONS, BUT WHEN I TAKE IT TO THE DEALERSHIP THEY TELL ME THERE IS NOTHING WRONG. THIS IS A HUGE SAFETY ISSUE AND CONCERNS ME. THIS WOULD BE A DISASTER IF IT HAPPENS TO DIE WHEN I AM ON THE HIGHWAY. I AM VERY DISAPPOINTED WITH THIS VEHICLE AND MORE SO WITH THE WAY I AM TREATED WHEN I TAKE IT TO THE DEALERSHIP. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND IT NEEDS TO BE ADDRESSED BEFORE PEOPLE GET INJURED.

Sep 30, 2016

AFTER PURCHASING THE NEW 2014 JEEP CHEROKEE LATITUDE, I NOTICED THAT IT HAD A ROUGH TIME SHIFTING. THE TRANSMISSION WOULD SHIFT VIOLENTLY FROM 2ND TO 3RD GEAR AND ANYTIME YOU WOULD STOP ON AN INCLINE. WE HAVE HAD ALL THE NECESSARY RECALLS DONE TO THE VEHICLE BUT IT HAS CONTINUED TO HAVE THE SAME PROBLEM. WHEN COMMUNICATING THIS ISSUE TO THE DEALERSHIP ALL I GET IS THAT WE ARE NOT USED TO THE 9 GEAR TRANSMISSION AND WE NEED TO GET USED TO IT. I WILL BE TAKING IT IN FOR THE FOURTH TIME TO SEE IF THEY CAN FIX IT. ON A SECOND NOTE I HAVE ALSO HAD THE VEHICLE TAKEN IN TO THE SHOP TO SEE WHY THE VEHICLE SUDDENLY SHUTS OFF. THIS HAS ALSO HAPPENED TO US ON SEVERAL OCCASIONS, BUT WHEN I TAKE IT TO THE DEALERSHIP THEY TELL ME THERE IS NOTHING WRONG. THIS IS A HUGE SAFETY ISSUE AND CONCERNS ME. THIS WOULD BE A DISASTER IF IT HAPPENS TO DIE WHEN I AM ON THE HIGHWAY. I AM VERY DISAPPOINTED WITH THIS VEHICLE AND MORE SO WITH THE WAY I AM TREATED WHEN I TAKE IT TO THE DEALERSHIP. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND IT NEEDS TO BE ADDRESSED BEFORE PEOPLE GET INJURED.

Sep 26, 2016 19,000 mi

LOSS OF MOTOR POWER CAUSING ERROR CODES AND THE SHUT DOWN OF VEHICLE. VEHICLE SOMETIMES RESTARTS BUT OFTEN DOES NOT. THIS OCCURS WHILE VEHICLE IS IN MOTION. VEHICLE HAS BEEN BROUGHT BACK TO DEALER 4 DIFFERENT TIMES SINCE APRIL 1016 AND STILL NOT BEING FIXED. I RECEIVED A RECALL NOTICE AND DEALER STATED PARTS CURRENTLY NOT AVAILABLE ANYWHERE TO REPAIR ISSUE.

Sep 26, 2016 19,000 mi

LOSS OF MOTOR POWER CAUSING ERROR CODES AND THE SHUT DOWN OF VEHICLE. VEHICLE SOMETIMES RESTARTS BUT OFTEN DOES NOT. THIS OCCURS WHILE VEHICLE IS IN MOTION. VEHICLE HAS BEEN BROUGHT BACK TO DEALER 4 DIFFERENT TIMES SINCE APRIL 1016 AND STILL NOT BEING FIXED. I RECEIVED A RECALL NOTICE AND DEALER STATED PARTS CURRENTLY NOT AVAILABLE ANYWHERE TO REPAIR ISSUE.

Sep 23, 2016 33,000 mi

VEHICLE HAS CUT OFF WHILE DRIVING, UNEXPECTEDLY ON 6 OCCASIONS. THE VEHICLE LOSES POWER, STEERING BECOMES STUFF, AND THE DRIVER DASH SHOWS A MESSAGE TO SHIFT TO NEUTRAL WHILE ACTIVELY IN DRIVE. AFTER SEVERAL ATTEMPTS AT A RESTART, THE VEHICLE EVENTUALLY RESUMES NORMAL DRIVING. THIS HAS OCCURRED IN MY PERSONAL VEHICLE, AS WELL AS A RENTAL VEHICLE.

Sep 23, 2016 33,000 mi

VEHICLE HAS CUT OFF WHILE DRIVING, UNEXPECTEDLY ON 6 OCCASIONS. THE VEHICLE LOSES POWER, STEERING BECOMES STUFF, AND THE DRIVER DASH SHOWS A MESSAGE TO SHIFT TO NEUTRAL WHILE ACTIVELY IN DRIVE. AFTER SEVERAL ATTEMPTS AT A RESTART, THE VEHICLE EVENTUALLY RESUMES NORMAL DRIVING. THIS HAS OCCURRED IN MY PERSONAL VEHICLE, AS WELL AS A RENTAL VEHICLE.

Sep 21, 2016 26,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VALVE BODY AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. ON ANOTHER OCCASION, THE HEADLIGHTS BECAME INOPERABLE AND THE "HEAD LAMP OUT" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE AND HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 15 MPH, THE AUTOMATIC POWER LOCKS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE SPECIFICS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 10/13/16 *BF *JS *TR

Sep 21, 2016 26,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VALVE BODY AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. ON ANOTHER OCCASION, THE HEADLIGHTS BECAME INOPERABLE AND THE "HEAD LAMP OUT" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE AND HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 15 MPH, THE AUTOMATIC POWER LOCKS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE SPECIFICS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 10/13/16 *BF *JS *TR

Sep 20, 2016 100 mi

THE TRANSMISSION ON THIS VEHICLE MAKES IT VERY DANGEROUS!! SURGING, HESITATION, SPEEDING UP, HARD SHIFTS CONTINUALLY. THE TRANSMISSION WAS REPLACED AND IT WAS SERVICED MANY TIMES WITH NO IMPROVEMENTS. WHEN YOU TRY TO PULL OUT ONTO A ROAD, IT WILL HARD SHIFT INTO GEAR AFTER HESITATION, IT DOES THE SAME WHEN BACKING UP. IT CAUSES A VERY DANGEROUS SITUATION AND I HAVE ALMOST BEEN HIT BY ANOTHER VEHICLE MANY TIMES DUE TO THE TRANSMISSION ISSUES. THE HEADLIGHTS ON THIS VEHICLE ARE DANGEROUS, THEY FOLLOW A SEVERE STRAIGHT LINE AND WHEN GOING UP AND DOWN HILLS IT CAUSES YOU TO LOSE VISION OF THE ROAD IN FRONT OF YOU.

Sep 20, 2016 100 mi

THE TRANSMISSION ON THIS VEHICLE MAKES IT VERY DANGEROUS!! SURGING, HESITATION, SPEEDING UP, HARD SHIFTS CONTINUALLY. THE TRANSMISSION WAS REPLACED AND IT WAS SERVICED MANY TIMES WITH NO IMPROVEMENTS. WHEN YOU TRY TO PULL OUT ONTO A ROAD, IT WILL HARD SHIFT INTO GEAR AFTER HESITATION, IT DOES THE SAME WHEN BACKING UP. IT CAUSES A VERY DANGEROUS SITUATION AND I HAVE ALMOST BEEN HIT BY ANOTHER VEHICLE MANY TIMES DUE TO THE TRANSMISSION ISSUES. THE HEADLIGHTS ON THIS VEHICLE ARE DANGEROUS, THEY FOLLOW A SEVERE STRAIGHT LINE AND WHEN GOING UP AND DOWN HILLS IT CAUSES YOU TO LOSE VISION OF THE ROAD IN FRONT OF YOU.

Sep 12, 2016

SEPTEMBER 12 2016 460 COUNTY ROUTE 7 PINE PLAINS NY 12567 [XXX]- HOME [XXX]- CELL [XXX](HUSBAND'S CELL) RE: S55/NHTSA 16V-529 VIN: LAST 8- [XXX] I RECEIVED IN THE MAIL A RECALL ON MY JEEP CHEROKEE FOR TRANSAXLE WIRE HARNESS. I CALLED VILLAGE DODGE, DUCHESS DODGE AND THEY HAVE NOT RECEIVED THE PARTS TO FIX THE RECALL. IT IS VERY DISTURBING TO THINK I MIGHT CRASH OUT TO LOSS OF MOTIVE POWER. WHY DO THE DEALERSHIPS NOT HAVE PARTS YET? AFTER SPEAKING WITH YOUR FCA RECALL ASSISTANCE CENTER 1 800 853 1404 [XXX] WOULD ONLY GIVE ME HER NAME WOULD NOT TELL ME AN OPERATOR NUMBER WHAT STATE SHE WAS IN OR ANY INFORMATION THAT I CONTACTED THE CENTER. I ASKED FOR A SUPERVISOR AND PLACED ON HOLD. I AM REQUESTING A LOANING CAR. FINALLY [XXX] CAME BACK ON THE PHONE WHEN I ASKED AGAIN FOR WHAT STATE SHE WAS IN [XXX] STATED FARMINGTON HILLS MICHIGAN. [XXX] TOLD ME THAT I HAVE 24 TO 48 HOURS FOR A CALL BACK FROM THE SUPERVISOR. LOANER CAR WILL ALSO TAKE 24 TO 48 HOUR FOR SOMEONE CALL ME BACK AND I AM BEING PLACED ON SPECIAL TRACKING LIST. THIS IS UNACCEPTABLE TO BE EXPECTED TO DRIVE A VEHICLE THAT COULD CRASH AND POSSIBLY KILL ME OR SOME INNOCENT DRIVERS. I EXPECT SOMETHING WOULD BE DONE IMMEDIATELY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 12, 2016 50,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Sep 12, 2016

SEPTEMBER 12 2016 460 COUNTY ROUTE 7 PINE PLAINS NY 12567 [XXX]- HOME [XXX]- CELL [XXX](HUSBAND'S CELL) RE: S55/NHTSA 16V-529 VIN: LAST 8- [XXX] I RECEIVED IN THE MAIL A RECALL ON MY JEEP CHEROKEE FOR TRANSAXLE WIRE HARNESS. I CALLED VILLAGE DODGE, DUCHESS DODGE AND THEY HAVE NOT RECEIVED THE PARTS TO FIX THE RECALL. IT IS VERY DISTURBING TO THINK I MIGHT CRASH OUT TO LOSS OF MOTIVE POWER. WHY DO THE DEALERSHIPS NOT HAVE PARTS YET? AFTER SPEAKING WITH YOUR FCA RECALL ASSISTANCE CENTER 1 800 853 1404 [XXX] WOULD ONLY GIVE ME HER NAME WOULD NOT TELL ME AN OPERATOR NUMBER WHAT STATE SHE WAS IN OR ANY INFORMATION THAT I CONTACTED THE CENTER. I ASKED FOR A SUPERVISOR AND PLACED ON HOLD. I AM REQUESTING A LOANING CAR. FINALLY [XXX] CAME BACK ON THE PHONE WHEN I ASKED AGAIN FOR WHAT STATE SHE WAS IN [XXX] STATED FARMINGTON HILLS MICHIGAN. [XXX] TOLD ME THAT I HAVE 24 TO 48 HOURS FOR A CALL BACK FROM THE SUPERVISOR. LOANER CAR WILL ALSO TAKE 24 TO 48 HOUR FOR SOMEONE CALL ME BACK AND I AM BEING PLACED ON SPECIAL TRACKING LIST. THIS IS UNACCEPTABLE TO BE EXPECTED TO DRIVE A VEHICLE THAT COULD CRASH AND POSSIBLY KILL ME OR SOME INNOCENT DRIVERS. I EXPECT SOMETHING WOULD BE DONE IMMEDIATELY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Sep 12, 2016 50,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Sep 7, 2016 50,000 mi

MY CAR STALLS RANDOMLY (APPROXIMATELY EVERY 1000 MILES) WHILE I'M DRIVING (IN MOTION). THERE IS NO WARNING. THIS LAST TIME THE CAR STOPPED WHEN I WAS TRAVELING 70 MILES PER HOUR ON HWY 5 - JUST DIED RIGHT IN THE LANE!! IT HAS ALSO STALLED AT BUSY INTERSECTIONS, ON ONRAMPS, HUGE HILLS ETC. I FINALLY - AFTER 10 VISITS TO THE JEEP REPAIR SHOP - UNDERSTAND FROM THE DEALERSHIP THAT THE CAR NEEDS A NEW ENGINE TO FIX THE PROBLEM. BUT THEY SAY THIS IS ACCEPTABLE UNDER JEEP GUIDELINES AND WON'T PAY FOR THE NEW ENGINE... I'VE PUT OVER 20 QUARTS OF EXPENSIVE SYNTHETIC OIL IN MY CAR OVER THE PAST YEAR AND NEVER KNOW IF THE CAR WILL BE SAFE TO DRIVE. THIS IS THE WORST CAR I'VE EVER HAD AND I'M DISGUSTED WITH JEEP. BY THE WAY - I JUST FOUND OUT IT NEEDS A FIFTH RECALL - PART STILL IN DEVELOPMENT (AS ALWAYS). WHEN I ASKED THE WOMAN WHO TOLD ME OF THIS NEW DEVELOPMENT, SHE COULDN'T EXPLAIN WHAT THE RISK IS WHILE WE WAIT FOR THE NEW PART. IN 2 1/2 YEARS OF OWNING THIS PIECE OF CRAP CAR, I'VE HAD FIVE RECALLS AND OVER A DOZEN STALLS... I'M SO ANGRY AND BUMMED.

Sep 7, 2016 50,000 mi

MY CAR STALLS RANDOMLY (APPROXIMATELY EVERY 1000 MILES) WHILE I'M DRIVING (IN MOTION). THERE IS NO WARNING. THIS LAST TIME THE CAR STOPPED WHEN I WAS TRAVELING 70 MILES PER HOUR ON HWY 5 - JUST DIED RIGHT IN THE LANE!! IT HAS ALSO STALLED AT BUSY INTERSECTIONS, ON ONRAMPS, HUGE HILLS ETC. I FINALLY - AFTER 10 VISITS TO THE JEEP REPAIR SHOP - UNDERSTAND FROM THE DEALERSHIP THAT THE CAR NEEDS A NEW ENGINE TO FIX THE PROBLEM. BUT THEY SAY THIS IS ACCEPTABLE UNDER JEEP GUIDELINES AND WON'T PAY FOR THE NEW ENGINE... I'VE PUT OVER 20 QUARTS OF EXPENSIVE SYNTHETIC OIL IN MY CAR OVER THE PAST YEAR AND NEVER KNOW IF THE CAR WILL BE SAFE TO DRIVE. THIS IS THE WORST CAR I'VE EVER HAD AND I'M DISGUSTED WITH JEEP. BY THE WAY - I JUST FOUND OUT IT NEEDS A FIFTH RECALL - PART STILL IN DEVELOPMENT (AS ALWAYS). WHEN I ASKED THE WOMAN WHO TOLD ME OF THIS NEW DEVELOPMENT, SHE COULDN'T EXPLAIN WHAT THE RISK IS WHILE WE WAIT FOR THE NEW PART. IN 2 1/2 YEARS OF OWNING THIS PIECE OF CRAP CAR, I'VE HAD FIVE RECALLS AND OVER A DOZEN STALLS... I'M SO ANGRY AND BUMMED.

Aug 28, 2016 22,000 mi

VEHICLE HAS BEEN SERVICED MULTIPLE TIMES FOR TRANSMISSION NOT SHIFTING, SHIFTING HARD ENOUGH TO LOSE TRACTION, AND SHIFTING INTO NEUTRAL AT RANDOM. TRANSMISSION IS STILL NOT FIXED NOR FUNCTIONING PROPERLY. THIS ALSO TRIGGERS THE STABILITY CONTROL TO MALFUNCTION AND LOSE CONTROL ON SLIPPERY SURFACES. NOW THE FOUR WHEEL DRIVE FEATURE IS BROKEN AND NOT FUNCTIONING AS WELL. DEALER HAS HAD THE VEHICLE MORE THAN 6 TIMES IN THE PAST 8 WEEKS, AND SEVERAL TIMES PRIOR IN THE TWO YEARS BEFORE. THIS VEHICLES TRANSMISSION IS A HUGE SAFETY AND LOSS OF VEHICLE CONTROL ISSUE.

Aug 28, 2016 22,000 mi

VEHICLE HAS BEEN SERVICED MULTIPLE TIMES FOR TRANSMISSION NOT SHIFTING, SHIFTING HARD ENOUGH TO LOSE TRACTION, AND SHIFTING INTO NEUTRAL AT RANDOM. TRANSMISSION IS STILL NOT FIXED NOR FUNCTIONING PROPERLY. THIS ALSO TRIGGERS THE STABILITY CONTROL TO MALFUNCTION AND LOSE CONTROL ON SLIPPERY SURFACES. NOW THE FOUR WHEEL DRIVE FEATURE IS BROKEN AND NOT FUNCTIONING AS WELL. DEALER HAS HAD THE VEHICLE MORE THAN 6 TIMES IN THE PAST 8 WEEKS, AND SEVERAL TIMES PRIOR IN THE TWO YEARS BEFORE. THIS VEHICLES TRANSMISSION IS A HUGE SAFETY AND LOSS OF VEHICLE CONTROL ISSUE.

Aug 22, 2016 19,000 mi

WHILE DRIVING ABOUT 50 MPH ON WINDING HILLY COUNTRY ROAD, THE VEHICLE SUDDENLY JERKED AND ALL THE DASHBOARD LIGHTS LIT UP. THE CAR COMPLETELY SHUT DOWN. THIS SHUTDOWN LASTED FOR ONLY 2-3 SECONDS AND THEN RESTARTED AS IF NOTHING EVER HAPPENED. IT WAS NOT NECESSARY FOR THE DRIVER TO DO ANYTHING. THERE WAS NO NEED TO RESTART THE VEHICLE IT RESTARTED ON ITS OWN AS THE KEY REMAINED IN THE IGNITION AND WE DID NOT TOUCH IT.

Aug 22, 2016 19,000 mi

WHILE DRIVING ABOUT 50 MPH ON WINDING HILLY COUNTRY ROAD, THE VEHICLE SUDDENLY JERKED AND ALL THE DASHBOARD LIGHTS LIT UP. THE CAR COMPLETELY SHUT DOWN. THIS SHUTDOWN LASTED FOR ONLY 2-3 SECONDS AND THEN RESTARTED AS IF NOTHING EVER HAPPENED. IT WAS NOT NECESSARY FOR THE DRIVER TO DO ANYTHING. THERE WAS NO NEED TO RESTART THE VEHICLE IT RESTARTED ON ITS OWN AS THE KEY REMAINED IN THE IGNITION AND WE DID NOT TOUCH IT.

Aug 16, 2016 69,000 mi

VEHICLE DOESN'T IDLE AT STOP SIGNS OR LIGHT, OFTEN THE ENGINE SHUTS DOWN IF BRAKE IS APPLIED ABRUPTLY. WHEN SELECTING DRIVE FROM REVERSE THE VEHICLE ENGINE DIES AND SAME WITH TURNING LEFT OR RIGHT IF YOUR FEET IS NOT ON THE ACCELERATOR PEDAL. HAPPENS BOTH ON THE HIGHWAY OR AROUND LOCAL STREETS.

Aug 16, 2016 69,000 mi

VEHICLE DOESN'T IDLE AT STOP SIGNS OR LIGHT, OFTEN THE ENGINE SHUTS DOWN IF BRAKE IS APPLIED ABRUPTLY. WHEN SELECTING DRIVE FROM REVERSE THE VEHICLE ENGINE DIES AND SAME WITH TURNING LEFT OR RIGHT IF YOUR FEET IS NOT ON THE ACCELERATOR PEDAL. HAPPENS BOTH ON THE HIGHWAY OR AROUND LOCAL STREETS.

Aug 14, 2016 44,000 mi

I HAVE HAD MULTIPLE INSTANCES OF THE TRANSMISSION FALLING OUT OF GEAR AND LOSING ALL POWER. IN ORDER TO GET ANY ACCELERATION I HAVE TO RESTART THE CAR MULTIPLE TIMES. AT THIS POINT I WILL BE UNABLE TO GET ABOVE 5-10 MPH. WHEN SHIFTING BETWEEN GEARS DURING THESE INSTANCES THE CAR WILL JERK VIOLENTLY AS I SHIFT BETWEEN P R N & D. ON ONE OCCASION THE CAR ACCELERATED IN REVERSE WHEN THE DASH SHOWS THAT I WAS IN D. IN EVERY INSTANCE THIS HAS OCCURRED WHILE I WAS DRIVING THE VEHICLE. MULTIPLE TIMES BOTH ON THE FREEWAY AND ON CITY STREETS. WHEN THE ISSUE OCCURS MY CHECK ENGINE, SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND TRACTION CONTROL LIGHTS COME ON. THE ISSUE IS NOT AFFECTED BY SPEED, TURNING, ETC. I CURRENTLY HAVE A REPLACEMENT TRANSMISSION IN THE CAR AND HAVE HAD IT INTO TWO DIFFERENT DEALERSHIPS MULTIPLE TIMES FOR THIS ISSUE AND AM STILL EXPERIENCING THE PROBLEM. I HAVE TAKEN VIDEO RECORDS OF THE LATEST INSTANCES AND SHOWN THE SERVICE ADVISORS.

Aug 14, 2016 44,000 mi

I HAVE HAD MULTIPLE INSTANCES OF THE TRANSMISSION FALLING OUT OF GEAR AND LOSING ALL POWER. IN ORDER TO GET ANY ACCELERATION I HAVE TO RESTART THE CAR MULTIPLE TIMES. AT THIS POINT I WILL BE UNABLE TO GET ABOVE 5-10 MPH. WHEN SHIFTING BETWEEN GEARS DURING THESE INSTANCES THE CAR WILL JERK VIOLENTLY AS I SHIFT BETWEEN P R N & D. ON ONE OCCASION THE CAR ACCELERATED IN REVERSE WHEN THE DASH SHOWS THAT I WAS IN D. IN EVERY INSTANCE THIS HAS OCCURRED WHILE I WAS DRIVING THE VEHICLE. MULTIPLE TIMES BOTH ON THE FREEWAY AND ON CITY STREETS. WHEN THE ISSUE OCCURS MY CHECK ENGINE, SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND TRACTION CONTROL LIGHTS COME ON. THE ISSUE IS NOT AFFECTED BY SPEED, TURNING, ETC. I CURRENTLY HAVE A REPLACEMENT TRANSMISSION IN THE CAR AND HAVE HAD IT INTO TWO DIFFERENT DEALERSHIPS MULTIPLE TIMES FOR THIS ISSUE AND AM STILL EXPERIENCING THE PROBLEM. I HAVE TAKEN VIDEO RECORDS OF THE LATEST INSTANCES AND SHOWN THE SERVICE ADVISORS.

Aug 10, 2016 38,000 mi

PURCHASED THE 2014 JEEP CHEROKEE AND INITIALLY HAD TROUBLE WITH THE ZF 9-SPEED. ISSUES INVOLVED JERKY RIDES IN THE LOW GEARS. ISSUES WERE SO BAD THAT AT TIMES THE CAR WOULD TAKE 5-10 SECONDS TO SWITCH GEARS AND I WOULD BE STUCK IN NEUTRAL IN THE MIDDLE OF THE ROAD, ALMOST CAUSING SEVERAL ACCIDENTS. I HAVE NOW TAKEN MY CAR TO TWO DEALERSHIPS OVER THE PAST 2+ YEARS ROUGHLY 7 TIMES AND THEYVE PERFOMED SYSTEM UPDATES THAT ARE SUPPOSED TO HELP. THEY HAVE YET TO HELP AND MOST RECENTLY I WAS INVOLVED IN ANOTHER NEAR ACCIDENT. I HAVE CALLED THE FIAT CHRYSLER SERVICE CENTER TO PUT A CASE TOGETHER. I AM VERY FRUSTRATED WITH MY PURCHASE AND HOPE THAT THEY CAN FIX THESE ISSUES. A MORE CONCERNING ISSUE WAS AFTER TWO WEEKS OF PURCHASE. I WAS DRIVING ON THE HIGHWAY, GOING ROUGHLY 70 MPH, AND A WARNING LIGHT APPEARED ON THE DASH SCREEN AND THEY ALL THE SCREENS WENT BLACK AND I LOST THE ABILITY TO ACCELERATE. I WAS FORCED TO MOVE FROM THE LEFT LANE TO THE FAR RIGHT AND LET THE CAR COME TO A STOP. I CONTACTED THE JEEP DEALERSHIP, SINCE IT HAD ONLY BEEN 2 WEEKS AFTER PURCHASE, AND THEY TOLD THEY DIDNT KNOW WHAT WAS WRONG AND TO JUST TURN OFF THE CAR AND WAIT 5 MINUTES AND THEN TRY AGAIN. AFTER DOING THIS I DROVE THE CAR TO THE DEALERSHIP AND ASKED THEM FOR A REASON TO WHY IT HAPPENED. THEY COULDN'T PROVIDE AN ANSWER AND SAW NOTHING WRONG WITH THE CAR. 2 YEARS WENT BY AND THIS HADNT HAPPENED AGAIN, UNTIL THIS JANUARY. I WAS AGAIN ON THE HIGHWAY AND LOST CONTROL OF ACCELERATING AND ALMOST WAS IN AN ACCIDENT. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THEY PERFORMED SOFTWARE UPDATES. HASNT HAPPENED AGAIN, BUT LAST TIME IT TOOK 2 YEARS.

Aug 10, 2016 38,000 mi

PURCHASED THE 2014 JEEP CHEROKEE AND INITIALLY HAD TROUBLE WITH THE ZF 9-SPEED. ISSUES INVOLVED JERKY RIDES IN THE LOW GEARS. ISSUES WERE SO BAD THAT AT TIMES THE CAR WOULD TAKE 5-10 SECONDS TO SWITCH GEARS AND I WOULD BE STUCK IN NEUTRAL IN THE MIDDLE OF THE ROAD, ALMOST CAUSING SEVERAL ACCIDENTS. I HAVE NOW TAKEN MY CAR TO TWO DEALERSHIPS OVER THE PAST 2+ YEARS ROUGHLY 7 TIMES AND THEYVE PERFOMED SYSTEM UPDATES THAT ARE SUPPOSED TO HELP. THEY HAVE YET TO HELP AND MOST RECENTLY I WAS INVOLVED IN ANOTHER NEAR ACCIDENT. I HAVE CALLED THE FIAT CHRYSLER SERVICE CENTER TO PUT A CASE TOGETHER. I AM VERY FRUSTRATED WITH MY PURCHASE AND HOPE THAT THEY CAN FIX THESE ISSUES. A MORE CONCERNING ISSUE WAS AFTER TWO WEEKS OF PURCHASE. I WAS DRIVING ON THE HIGHWAY, GOING ROUGHLY 70 MPH, AND A WARNING LIGHT APPEARED ON THE DASH SCREEN AND THEY ALL THE SCREENS WENT BLACK AND I LOST THE ABILITY TO ACCELERATE. I WAS FORCED TO MOVE FROM THE LEFT LANE TO THE FAR RIGHT AND LET THE CAR COME TO A STOP. I CONTACTED THE JEEP DEALERSHIP, SINCE IT HAD ONLY BEEN 2 WEEKS AFTER PURCHASE, AND THEY TOLD THEY DIDNT KNOW WHAT WAS WRONG AND TO JUST TURN OFF THE CAR AND WAIT 5 MINUTES AND THEN TRY AGAIN. AFTER DOING THIS I DROVE THE CAR TO THE DEALERSHIP AND ASKED THEM FOR A REASON TO WHY IT HAPPENED. THEY COULDN'T PROVIDE AN ANSWER AND SAW NOTHING WRONG WITH THE CAR. 2 YEARS WENT BY AND THIS HADNT HAPPENED AGAIN, UNTIL THIS JANUARY. I WAS AGAIN ON THE HIGHWAY AND LOST CONTROL OF ACCELERATING AND ALMOST WAS IN AN ACCIDENT. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THEY PERFORMED SOFTWARE UPDATES. HASNT HAPPENED AGAIN, BUT LAST TIME IT TOOK 2 YEARS.

Aug 8, 2016 41,000 mi

THE TRANSMISSION STICKS IN NEUTRAL AND I HAVE TO STOP THE VEHICLE, PUT IT IN PARK, ENGAGE THE PARKING BRAKE, DISENGAGE THE PARKING BRAKE, AND SHIFT INTO DRIVE IN ORDER TO FIX THE ISSUE. THERE ARE SEVERAL KNOWN ISSUES WITH THE 9-SPEED TRANSMISSION. THERE HAVE BEEN TWO RECALLS AND STILL GIVING ME PROBLEMS. I TOOK IT TO THE SHOP TODAY. I HAVE NO IDEA HOW MUCH THIS IS GOING TO COST.

Aug 8, 2016 41,000 mi

THE TRANSMISSION STICKS IN NEUTRAL AND I HAVE TO STOP THE VEHICLE, PUT IT IN PARK, ENGAGE THE PARKING BRAKE, DISENGAGE THE PARKING BRAKE, AND SHIFT INTO DRIVE IN ORDER TO FIX THE ISSUE. THERE ARE SEVERAL KNOWN ISSUES WITH THE 9-SPEED TRANSMISSION. THERE HAVE BEEN TWO RECALLS AND STILL GIVING ME PROBLEMS. I TOOK IT TO THE SHOP TODAY. I HAVE NO IDEA HOW MUCH THIS IS GOING TO COST.

Aug 3, 2016 56,127 mi

WHEN I GOT OFF WORK ONE MORNING, ABOUT TO GET ON INTERSTATE BUT JEEP WAS ACTING FUNNY, ALL THE WARNING LIGHTS CAME ON, SO I DECIDED TO STAY ON SERVICE ROAD, CAME TO A LIGHT AND STOPPED, MIND YOU ALL THE LIGHTS WERE BLINKING AND THEN MY WIPERS STARTED GOING OFF, THE JEEP WOULDN'T GO THEN IT DIED. I TRIED THREE TIMES TO PUSH THE START BUTTON BUT THE JEEP DIDNT START UNTIL FINALLY THE 3RD TIME, IT DIDN'T DRIVE WELL, SPUDDERS UNTIL I PULLED OVER INTO A PARKING LOT, THE CAR WARNING LIGHTS WERE ON AND FLASHING WIPERS GOING WITHOUT BEING ON. I TURNED THE CAR OFF AND WAITED FOR ABOUT 15 MINUTES AND IT CAME BACK ON STILL HAD WARNING LIGHTS ON BUT NOT FLASHING AND THE CAR DROVE FINE ALL THE WAY TO THE DEALERSHIP. THIS HAPPENED ABOUT 5 WEEKS AGO THEY FOUND NOTHING WRONG. ABOUT TWO WEEKS I WAS BACKING UP, THEN PUT IN DRIVE AND THE JEEP CONTINUE TO BACK UP, HAD TO PUT IN PARK THEN IN DRIVE TO GO FORWARD THIS HAPPEN THREE TIMES ON THAT DAY, THEN ON SAME DAY WAS DRIVING ON THE INTERSTATE AND GOING ABOUT 73 MPH IT WAS DRIVING ROUGH, THE RPMS STAYED ON 4 AND NEVER DID IDAL DOWN. TOOK TO DEALERSHIP AGAIN, NOTHING WRONG. THEN ON FRIDAY 7/29/16 SAME THING WITH ALL THE LIGHTS AND WIPERS GOING OFF, BACK TO DEALERSHIP, AS OF YESTERDAY TUESDAY STILL NOTHING WRONG. I BROUGHT WITH 176 MILES ON IT, NEVER GOT THE EXTRA WARRENTY OR SERVICE WARRENTY SORRY DON'T THE MONEY FOR THAT, I HAD TO PAY FOR MY OWN RENT A CAR, DEALERSHIP WON'T PAY FOR IT. I HAVE 57000 MILES ON MY CAR IN TWO YEARS, ALL HWY MILES I WORK FAR FROM HOME. I WANT TO TRADE BUT WILL BE UPSIDE DOWN VERY BAD. I DON'T FEEL SAFE IN THIS JEEP AND WILL NEVER BUY ANOTHER ONE EVER, EVER, EVER... JEEP DEALERSHIP DOESN'T GIVE A RAT'S [XXX] EITHER. NOT A HAPPY CAMPER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Aug 3, 2016 56,127 mi

WHEN I GOT OFF WORK ONE MORNING, ABOUT TO GET ON INTERSTATE BUT JEEP WAS ACTING FUNNY, ALL THE WARNING LIGHTS CAME ON, SO I DECIDED TO STAY ON SERVICE ROAD, CAME TO A LIGHT AND STOPPED, MIND YOU ALL THE LIGHTS WERE BLINKING AND THEN MY WIPERS STARTED GOING OFF, THE JEEP WOULDN'T GO THEN IT DIED. I TRIED THREE TIMES TO PUSH THE START BUTTON BUT THE JEEP DIDNT START UNTIL FINALLY THE 3RD TIME, IT DIDN'T DRIVE WELL, SPUDDERS UNTIL I PULLED OVER INTO A PARKING LOT, THE CAR WARNING LIGHTS WERE ON AND FLASHING WIPERS GOING WITHOUT BEING ON. I TURNED THE CAR OFF AND WAITED FOR ABOUT 15 MINUTES AND IT CAME BACK ON STILL HAD WARNING LIGHTS ON BUT NOT FLASHING AND THE CAR DROVE FINE ALL THE WAY TO THE DEALERSHIP. THIS HAPPENED ABOUT 5 WEEKS AGO THEY FOUND NOTHING WRONG. ABOUT TWO WEEKS I WAS BACKING UP, THEN PUT IN DRIVE AND THE JEEP CONTINUE TO BACK UP, HAD TO PUT IN PARK THEN IN DRIVE TO GO FORWARD THIS HAPPEN THREE TIMES ON THAT DAY, THEN ON SAME DAY WAS DRIVING ON THE INTERSTATE AND GOING ABOUT 73 MPH IT WAS DRIVING ROUGH, THE RPMS STAYED ON 4 AND NEVER DID IDAL DOWN. TOOK TO DEALERSHIP AGAIN, NOTHING WRONG. THEN ON FRIDAY 7/29/16 SAME THING WITH ALL THE LIGHTS AND WIPERS GOING OFF, BACK TO DEALERSHIP, AS OF YESTERDAY TUESDAY STILL NOTHING WRONG. I BROUGHT WITH 176 MILES ON IT, NEVER GOT THE EXTRA WARRENTY OR SERVICE WARRENTY SORRY DON'T THE MONEY FOR THAT, I HAD TO PAY FOR MY OWN RENT A CAR, DEALERSHIP WON'T PAY FOR IT. I HAVE 57000 MILES ON MY CAR IN TWO YEARS, ALL HWY MILES I WORK FAR FROM HOME. I WANT TO TRADE BUT WILL BE UPSIDE DOWN VERY BAD. I DON'T FEEL SAFE IN THIS JEEP AND WILL NEVER BUY ANOTHER ONE EVER, EVER, EVER... JEEP DEALERSHIP DOESN'T GIVE A RAT'S [XXX] EITHER. NOT A HAPPY CAMPER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Aug 2, 2016

VEHICLE DOES NOT SHIFT GEARS PROPERLY BOTH ON CITY STREETS AND HIGHWAY. OFTEN SLAMS INTO NEXT GEAR AT UNEXPECTED TIMES OR NOT AT ALL. ON THE HIGHWAY WHEN TRYING TO ACCELERATE PAST A CAR THERE WAS ABSOLUTELY NO PICK UP, THE CAR DID NOT EVEN GO. IT HAS EVEN CAUSED THE CAR TO JUMP FORWARD AFTER BREAKING AND COMING TO A COMPLETE STOP. THIS HAS ALL BEEN HAPPENING CONTINUOUSLY SINCE PURCHASING THE CAR. I WAS INITIALLY TOLD IT WAS A SOFTWARE ISSUE BUT NO UPDATES HAVE SEEMED TO FIX THE ISSUES AND IT JUST CONTINUES TO GET WORSE, I'M SCARED FOR MY SAFETY.

Aug 2, 2016

VEHICLE DOES NOT SHIFT GEARS PROPERLY BOTH ON CITY STREETS AND HIGHWAY. OFTEN SLAMS INTO NEXT GEAR AT UNEXPECTED TIMES OR NOT AT ALL. ON THE HIGHWAY WHEN TRYING TO ACCELERATE PAST A CAR THERE WAS ABSOLUTELY NO PICK UP, THE CAR DID NOT EVEN GO. IT HAS EVEN CAUSED THE CAR TO JUMP FORWARD AFTER BREAKING AND COMING TO A COMPLETE STOP. THIS HAS ALL BEEN HAPPENING CONTINUOUSLY SINCE PURCHASING THE CAR. I WAS INITIALLY TOLD IT WAS A SOFTWARE ISSUE BUT NO UPDATES HAVE SEEMED TO FIX THE ISSUES AND IT JUST CONTINUES TO GET WORSE, I'M SCARED FOR MY SAFETY.

Jul 21, 2016 37,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRANSMISSION SERVICE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE INSTRUMENT PANEL SUGGESTED RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/27/16*LJ *CN

Jul 21, 2016 37,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRANSMISSION SERVICE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE INSTRUMENT PANEL SUGGESTED RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/27/16*LJ *CN

Jul 8, 2016 4,927 mi

SINCE GETTING THIS VEHICLE IN OCT. 2014 WE HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE CAR SWITCHES GEARS WHEN IT SHOULDN'T AND LUNGES FORWARD. ALSO WHEN YOU SLOW DOWN TO STOP THE CAR LURCHES AND SHAKES BEFORE COMING TO A COMPLETE STOP. SOMETIMES YOU CAN FEEL THE PEDAL PUMPING UNDER YOUR FOOT WHEN YOU ARE MOVING SLOWLY IN TRAFFIC. WHENEVER YOU ARE GOING UP ANY TYPE OF HILL THE ENGINE SOUNDS LIKE IT IS GOING TO EXPLODE. WE HAVE TAKEN IT TO THE DEALERSHIP WHERE WE PURCHASED IT NUMEROUS TIMES AND CONTINUE TO JUST BE TOLD THAT IT IS A KNOWN ISSUE WITH 2014 JEEP CHEROKEE'S. THERE IS ALSO A CLICKING NOISE BY THE TIRES WHENEVER YOUR MAKE A TURN. WE ALSO TOOK IT TO THE DEALERSHIP FOR THIS AND THEY CLAIM THEY DIDN'T NOTICE ANYTHING. IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF! WE SHOULD NOT HAVE THESE PROBLEMS WITH A CAR THAT HAS LESS THAN 20,000 MILES ON IT! I CANNOT WAIT TO GET RID OF THIS JEEP. I'VE HAD OLDER CARS IN THE PAST AND HAD NOT NEARLY THE AMOUNT OF PROBLEMS AS I HAVE HAD WITH THIS JEEP. IT DOESN'T FEEL SAFE TO DRIVE. JEEP IS WELL AWARE OF THIS ISSUE YET THEY CONTINUE TO DO NOTHING ABOUT IT.

Jul 8, 2016 4,927 mi

SINCE GETTING THIS VEHICLE IN OCT. 2014 WE HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE CAR SWITCHES GEARS WHEN IT SHOULDN'T AND LUNGES FORWARD. ALSO WHEN YOU SLOW DOWN TO STOP THE CAR LURCHES AND SHAKES BEFORE COMING TO A COMPLETE STOP. SOMETIMES YOU CAN FEEL THE PEDAL PUMPING UNDER YOUR FOOT WHEN YOU ARE MOVING SLOWLY IN TRAFFIC. WHENEVER YOU ARE GOING UP ANY TYPE OF HILL THE ENGINE SOUNDS LIKE IT IS GOING TO EXPLODE. WE HAVE TAKEN IT TO THE DEALERSHIP WHERE WE PURCHASED IT NUMEROUS TIMES AND CONTINUE TO JUST BE TOLD THAT IT IS A KNOWN ISSUE WITH 2014 JEEP CHEROKEE'S. THERE IS ALSO A CLICKING NOISE BY THE TIRES WHENEVER YOUR MAKE A TURN. WE ALSO TOOK IT TO THE DEALERSHIP FOR THIS AND THEY CLAIM THEY DIDN'T NOTICE ANYTHING. IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF! WE SHOULD NOT HAVE THESE PROBLEMS WITH A CAR THAT HAS LESS THAN 20,000 MILES ON IT! I CANNOT WAIT TO GET RID OF THIS JEEP. I'VE HAD OLDER CARS IN THE PAST AND HAD NOT NEARLY THE AMOUNT OF PROBLEMS AS I HAVE HAD WITH THIS JEEP. IT DOESN'T FEEL SAFE TO DRIVE. JEEP IS WELL AWARE OF THIS ISSUE YET THEY CONTINUE TO DO NOTHING ABOUT IT.

Jul 1, 2016 18,000 mi

VEHICLE HAS STALLED TWICE AT A 30 MPH RATE OF SPEED DUE TO OIL LOW NOT EMPTY. IF VEHICLE SHOULD FALL BELOW 2 QUARTS OF OIL, VEHICLE MAY STALL AND STOP WORKING PROPERLY WHILE IN MOTION. MY VEHICLE HOLD 4-5 QUARTS OF OIL AND WAS NOT DUE FOR AN OILCHANGE AND STALLED TWICE WHILE ON RESIDENTIAL ROAD. DEALER STATED MY VEHICLE SHOULD REMIAN A FULL LEVEL OF OIL IN ORDER FOR IT TO NOT STALL!!! NO OIL LEAKS OR MECHANICAL ISSUES WERE FOUND DURING SERVICE.

Jul 1, 2016 18,000 mi

VEHICLE HAS STALLED TWICE AT A 30 MPH RATE OF SPEED DUE TO OIL LOW NOT EMPTY. IF VEHICLE SHOULD FALL BELOW 2 QUARTS OF OIL, VEHICLE MAY STALL AND STOP WORKING PROPERLY WHILE IN MOTION. MY VEHICLE HOLD 4-5 QUARTS OF OIL AND WAS NOT DUE FOR AN OILCHANGE AND STALLED TWICE WHILE ON RESIDENTIAL ROAD. DEALER STATED MY VEHICLE SHOULD REMIAN A FULL LEVEL OF OIL IN ORDER FOR IT TO NOT STALL!!! NO OIL LEAKS OR MECHANICAL ISSUES WERE FOUND DURING SERVICE.

Jun 30, 2016

I HAVE A 2014 JEEP AND EVERY TIME I DRIVE THE TRANSMISSION SLIPS GEARS, MOSTLY IF I AM SLOWING DOWN BUT IT ALSO DOES IT WHEN I AM ACCELERATING. I HAVE HAD THIS PROBLEM FOR ABOUT 2 YEARS NOW AND THE DEALER SAYS IT NOTHING TO WORRY ABOUT. I ALSO HAVE A PROBLEM WITH THE AIR BAG LIGHT IT KEEPS COMING ON AND OFF I HAVE TOLD THE DEALER ABOUT THIS AND IT HAS TAKEN THEM MONTHS TO FINALLY LISTEN TO ME. THEN I FIND OUT THAT THERE IS AND ELECTRICALL PROBLEM, HONESTLY WHAT ELSE CAN GO WRONG. I MEAN SERIOUSLY 6 RECALLS ALREADY AND I AM SURE THERE IS NO NEED FOR THIS. TO BE QUITE HONEST I WAS TOLD TODAY THAT MY CAR WAS NO SAFE TO DRIVE SUE TO THE ELECTRICAL ISSUE.

Jun 30, 2016

I HAVE A 2014 JEEP AND EVERY TIME I DRIVE THE TRANSMISSION SLIPS GEARS, MOSTLY IF I AM SLOWING DOWN BUT IT ALSO DOES IT WHEN I AM ACCELERATING. I HAVE HAD THIS PROBLEM FOR ABOUT 2 YEARS NOW AND THE DEALER SAYS IT NOTHING TO WORRY ABOUT. I ALSO HAVE A PROBLEM WITH THE AIR BAG LIGHT IT KEEPS COMING ON AND OFF I HAVE TOLD THE DEALER ABOUT THIS AND IT HAS TAKEN THEM MONTHS TO FINALLY LISTEN TO ME. THEN I FIND OUT THAT THERE IS AND ELECTRICALL PROBLEM, HONESTLY WHAT ELSE CAN GO WRONG. I MEAN SERIOUSLY 6 RECALLS ALREADY AND I AM SURE THERE IS NO NEED FOR THIS. TO BE QUITE HONEST I WAS TOLD TODAY THAT MY CAR WAS NO SAFE TO DRIVE SUE TO THE ELECTRICAL ISSUE.

Jun 29, 2016 13,000 mi

THIS VEHICLE'S TRANSMISSION SLIPS IN AND OUT OF GEAR WITHOUT WARNING. THIS CAUSES THE CAR TO "JERK" AT ANY GIVEN TIME. IT SOMETIMES HAPPENS AS I AM ACCELERATING, BUT ALSO HAPPENS AS I SLOW DOWN SO THERE IS NO DEFINITE ACTION THAT IS BEING PERFORMED TO CAUSE THIS PROBLEM.

Jun 29, 2016 13,000 mi

THIS VEHICLE'S TRANSMISSION SLIPS IN AND OUT OF GEAR WITHOUT WARNING. THIS CAUSES THE CAR TO "JERK" AT ANY GIVEN TIME. IT SOMETIMES HAPPENS AS I AM ACCELERATING, BUT ALSO HAPPENS AS I SLOW DOWN SO THERE IS NO DEFINITE ACTION THAT IS BEING PERFORMED TO CAUSE THIS PROBLEM.

Jun 28, 2016 25,000 mi

THIS CAR IS AN ACCIDENT WAITING TO HAPPEN! THE TRANSMISSION (I-4 SPECIFICALLY FOR ME) BUCKLES AND LUNGES IN GEARS 1-3. IT GETS STUCK IN GEAR, IT GOES INTO 2 GEARS AT THE SAME TIME. IT HAS GOTTEN STUCK ON THE ACCELERATION. I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC, OR ANYWHERE I NEED TO GO SLOWLY SINCE IT DOES NOT ALWAYS RESPOND WHEN I BRAKE OR GIVE IT GAS. I WOULDN'T PUT MY WORST ENEMY IN THIS CAR! THE TRANSMISSION PROBLEMS STARTED ON SAY 1 WITH 100 MILES ON THE CAR, AND HAVE KEPT GOING FOR THE PAST 2.5 YEARS. I HAVE HAD A TRANSMISSION REPLACEMENT AND THAT DID NOT HELP.

Jun 28, 2016 28,000 mi

TRANSMISSION FAILED WHILE DRIVING AT ABOUT 60 MPH ON A HIGHWAY. LOST POWER, LOST POWER STEERING. COULD BARELY STEER CAR TO THE SIDE OF THE ROAD. TURNED OFF, WAITED, RESTARTED AND IT RAN FINE. SERVICE TRANSMISSION LIGHT CAME ON FOR A WHILE, THEN WENT OFF AFTER ABOUT 50 MILES. THIS HAPPENED FOR THE SECOND TIME ON JUNE 27, 2016. AFTER THE FIRST TIME SEVERAL MONTHS AGO WE TOOK THE VEHICLE TO THE DEALERSHIP FOR A SOFTWARE UPDATE, THIS IS REALLY DANGEROUS. LOSING POWER AND POWER STEERING WHILE TRAVELING DOWN A HIGHWAY AT 60 MPH COULD RESULT IN AN ACCIDENT IF IT HAPPENED IN TRAFFIC. LUCKILY FOR US, TRAFFIC WAS LIGHT SO WE WE ABLE TO GET OFF THE ROAD ON BOTH TIMES THIS HAS HAPPENED. MUST BE A SOFTWARE DEFECT, AS THE ENGINE IS RUNNING FINE.

Jun 28, 2016 25,000 mi

THIS CAR IS AN ACCIDENT WAITING TO HAPPEN! THE TRANSMISSION (I-4 SPECIFICALLY FOR ME) BUCKLES AND LUNGES IN GEARS 1-3. IT GETS STUCK IN GEAR, IT GOES INTO 2 GEARS AT THE SAME TIME. IT HAS GOTTEN STUCK ON THE ACCELERATION. I AM TERRIFIED TO DRIVE THIS CAR IN TRAFFIC, OR ANYWHERE I NEED TO GO SLOWLY SINCE IT DOES NOT ALWAYS RESPOND WHEN I BRAKE OR GIVE IT GAS. I WOULDN'T PUT MY WORST ENEMY IN THIS CAR! THE TRANSMISSION PROBLEMS STARTED ON SAY 1 WITH 100 MILES ON THE CAR, AND HAVE KEPT GOING FOR THE PAST 2.5 YEARS. I HAVE HAD A TRANSMISSION REPLACEMENT AND THAT DID NOT HELP.

Jun 28, 2016 28,000 mi

TRANSMISSION FAILED WHILE DRIVING AT ABOUT 60 MPH ON A HIGHWAY. LOST POWER, LOST POWER STEERING. COULD BARELY STEER CAR TO THE SIDE OF THE ROAD. TURNED OFF, WAITED, RESTARTED AND IT RAN FINE. SERVICE TRANSMISSION LIGHT CAME ON FOR A WHILE, THEN WENT OFF AFTER ABOUT 50 MILES. THIS HAPPENED FOR THE SECOND TIME ON JUNE 27, 2016. AFTER THE FIRST TIME SEVERAL MONTHS AGO WE TOOK THE VEHICLE TO THE DEALERSHIP FOR A SOFTWARE UPDATE, THIS IS REALLY DANGEROUS. LOSING POWER AND POWER STEERING WHILE TRAVELING DOWN A HIGHWAY AT 60 MPH COULD RESULT IN AN ACCIDENT IF IT HAPPENED IN TRAFFIC. LUCKILY FOR US, TRAFFIC WAS LIGHT SO WE WE ABLE TO GET OFF THE ROAD ON BOTH TIMES THIS HAS HAPPENED. MUST BE A SOFTWARE DEFECT, AS THE ENGINE IS RUNNING FINE.

Jun 22, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND JERKED BEFORE MOVING FORWARD. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 22, 2016

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND JERKED BEFORE MOVING FORWARD. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Jun 21, 2016 21,000 mi

NUMEROUS COMPUTER/ELECTRICAL INTERMITTENT ISSUES WITH VEHICLE. MOST RECENT EPISODE THE CARE WOULD COMPLETELY SHUT DOWN AT FREEWAY SPEEDS. NO ENGINE, NO LIGHTING, AS IF IT WAS HIT WITH AN ELECTROMAGNETIC PULSE. THIS UNFORTUNATELY LOCKS THE STEERING AS WELL. THE KEY FOB IS NON RESPONSIVE. AFTER 5-7 MINUTES (IF YOU HAPPEN TO NOT GET HIT AND DIE), THE CAR COMES BACK TO LIFE (INTERIOR LIGHTS COME BACK AND AFTER ANOTHER MINUTE WILL START). ALSO HAVE HAD "SERVICE AIR BAG INDICATOR SYSTEM", "SERVICE PARKING BRAKE", "SERVICE TRANSMISSION", "4WD SYSTEM UNAVAILABLE", CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, BATTERY LIGHT, PARKING BRAKE AMBER SERVICE LIGHT, FLASHING ODOMETER, FLASHING D IN DASH. DASH COMPLETELY GOES BLANK INTERMITTENTLY AS WELL. TRANSMISSION HAS ALSO BEEN STUCK IN NEUTRAL NUMEROUS TIME (CAN NOT TURN CAR OFF UNLESS IN PARK, CANNOT SHIFT). NUMEROUS TRIPS TO DEALER FOR WARRANTY SERVICE. THIS LAST TIME THEY FOUND A GROUND CONNECTION LOOSE IN THE DRIVER SIDE KICK PANEL. SO IF THAT GROUND COMES LOOSE OR FRAYED, THE CAR CAN JUST KILL ME?

Jun 21, 2016 21,000 mi

NUMEROUS COMPUTER/ELECTRICAL INTERMITTENT ISSUES WITH VEHICLE. MOST RECENT EPISODE THE CARE WOULD COMPLETELY SHUT DOWN AT FREEWAY SPEEDS. NO ENGINE, NO LIGHTING, AS IF IT WAS HIT WITH AN ELECTROMAGNETIC PULSE. THIS UNFORTUNATELY LOCKS THE STEERING AS WELL. THE KEY FOB IS NON RESPONSIVE. AFTER 5-7 MINUTES (IF YOU HAPPEN TO NOT GET HIT AND DIE), THE CAR COMES BACK TO LIFE (INTERIOR LIGHTS COME BACK AND AFTER ANOTHER MINUTE WILL START). ALSO HAVE HAD "SERVICE AIR BAG INDICATOR SYSTEM", "SERVICE PARKING BRAKE", "SERVICE TRANSMISSION", "4WD SYSTEM UNAVAILABLE", CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, BATTERY LIGHT, PARKING BRAKE AMBER SERVICE LIGHT, FLASHING ODOMETER, FLASHING D IN DASH. DASH COMPLETELY GOES BLANK INTERMITTENTLY AS WELL. TRANSMISSION HAS ALSO BEEN STUCK IN NEUTRAL NUMEROUS TIME (CAN NOT TURN CAR OFF UNLESS IN PARK, CANNOT SHIFT). NUMEROUS TRIPS TO DEALER FOR WARRANTY SERVICE. THIS LAST TIME THEY FOUND A GROUND CONNECTION LOOSE IN THE DRIVER SIDE KICK PANEL. SO IF THAT GROUND COMES LOOSE OR FRAYED, THE CAR CAN JUST KILL ME?

Jun 14, 2016 4,255 mi

WE PURCHASED OUR 2014 JEEP CHEROKEE IN DECEMBER 2014 (NEW). WE NOTICED IMMEDIATELY THE TRANSMISSION WAS JERKING, AND WHEN COMING TO A STOP THE VEHICLE WOULD SURGE FORWARD. THE DEALERSHIP SAID THE VEHICLE HAD TO GET USE TO OUR DRIVING. WE CONTINUED TO HAVE PROBLEMS WITH THE TRANSMISSION AND TOOK THE VEHICLE TO THE DEALERSHIP. AFTER FOUR TRIPS TO THE DEALERSHIP, AND BEING TOLD THEY COULD NOT RE-CREATE THE PROBLEM THE SERVICE TECH WAS ABLE TO RE-CREATE, HOWEVER WE WERE TOLD THERE WAS NOTHING THE DEALERSHIP COULD DO, AND WE WOULD HAVE TO DRIVE THE VEHICLE UNTIL IT BROKE DOWN. IN APRIL 2016, THE TRANSMISSION WAS REPLACED. IMMEDIATELY, WE BEGIN HAVING THE SAME JERKING, LURCHING AND SURGING. NOW WE HAVE BEEN TOLD, WE NEED TO HAVE ANOTHER TRANSMISSION PUT IN THE VEHICLE. THIS VEHICLE ONLY HAS 23,500 MILES ON IT, AND THIS IS THE SECOND TRANSMISSION. I HAVE FILED A COMPLAINT WITH JEEP, AND GONE THROUGH ARBITRATION, HOWEVER JEEP DOESN'T FEEL THE NEED TO STAND BY THEIR PRODUCT. THIS IS THE ELEVENTH CHRYSLER/JEEP/DODGE PRODUCT WE HAVE PURCHASED, AND IT WILL BE THE LAST.

Jun 14, 2016 4,255 mi

WE PURCHASED OUR 2014 JEEP CHEROKEE IN DECEMBER 2014 (NEW). WE NOTICED IMMEDIATELY THE TRANSMISSION WAS JERKING, AND WHEN COMING TO A STOP THE VEHICLE WOULD SURGE FORWARD. THE DEALERSHIP SAID THE VEHICLE HAD TO GET USE TO OUR DRIVING. WE CONTINUED TO HAVE PROBLEMS WITH THE TRANSMISSION AND TOOK THE VEHICLE TO THE DEALERSHIP. AFTER FOUR TRIPS TO THE DEALERSHIP, AND BEING TOLD THEY COULD NOT RE-CREATE THE PROBLEM THE SERVICE TECH WAS ABLE TO RE-CREATE, HOWEVER WE WERE TOLD THERE WAS NOTHING THE DEALERSHIP COULD DO, AND WE WOULD HAVE TO DRIVE THE VEHICLE UNTIL IT BROKE DOWN. IN APRIL 2016, THE TRANSMISSION WAS REPLACED. IMMEDIATELY, WE BEGIN HAVING THE SAME JERKING, LURCHING AND SURGING. NOW WE HAVE BEEN TOLD, WE NEED TO HAVE ANOTHER TRANSMISSION PUT IN THE VEHICLE. THIS VEHICLE ONLY HAS 23,500 MILES ON IT, AND THIS IS THE SECOND TRANSMISSION. I HAVE FILED A COMPLAINT WITH JEEP, AND GONE THROUGH ARBITRATION, HOWEVER JEEP DOESN'T FEEL THE NEED TO STAND BY THEIR PRODUCT. THIS IS THE ELEVENTH CHRYSLER/JEEP/DODGE PRODUCT WE HAVE PURCHASED, AND IT WILL BE THE LAST.

Jun 6, 2016 Crash 13,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE HOOD. THE VEHICLE IMMEDIATELY ACCELERATED AND CRASHED INTO A PARKED VEHICLE, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN INVESTIGATION WAS ORDERED. THE FAILURE MILEAGE WAS 13,000. UPDATED 08/31/16*LJ *CN

Jun 6, 2016 Crash 13,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE HOOD. THE VEHICLE IMMEDIATELY ACCELERATED AND CRASHED INTO A PARKED VEHICLE, CAUSING EXTENSIVE DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN INVESTIGATION WAS ORDERED. THE FAILURE MILEAGE WAS 13,000. UPDATED 08/31/16*LJ *CN

May 31, 2016 27,000 mi

THE JEEP CONTINUES TO STALL WITH NO WARNING IN TRAFFIC, CAUSING A SERIOUS RISK OF COLLISION. THE VEHICLE HAS ALSO EXPERIENCE UNWANTED AND AUTOMATIC ACCELERATION, ALSO CAUSING A SERIOUS RISK OF INJURY. A LEAKY BREAK LINE WAS JUST REPLACED. THE VEHICLE ONLY HAS 27,000

May 31, 2016 27,000 mi

THE JEEP CONTINUES TO STALL WITH NO WARNING IN TRAFFIC, CAUSING A SERIOUS RISK OF COLLISION. THE VEHICLE HAS ALSO EXPERIENCE UNWANTED AND AUTOMATIC ACCELERATION, ALSO CAUSING A SERIOUS RISK OF INJURY. A LEAKY BREAK LINE WAS JUST REPLACED. THE VEHICLE ONLY HAS 27,000

May 30, 2016 23,515 mi

PLEASE READ...TRAVELING ON INTERSTATE 75 N / APPROXIMATE SPEED 65 - 75 MPH / VEHICLE "TURNED OFF, WENT DEAD" / COASTED THROUGH TWO LANES TO GET TO AN EMERGENCY SIDE SPOT! IT TRULY IS A MIRACLE THAT WE WERE NOT RAN OVER!!! CONTACTED A WRECKER SERVICE AND HAVING TO WAIT 1 1/2HRS ON THE SIDE OF A BUSY INTERSTATE, OUR VEHICLE WAS LIFTED AND TAKEN TO A DEALERSHIP / THE WRECKER DRIVER WASN'T ABLE TO GET VEHICLE STARTED OR OUT OF GEAR UNTIL HE ACCESSED HELP VIA HIS PHONE, WHICH ALLOWED HIM TO MOVE GEAR BUT STILL DIDN'T CRANK / NEXT DAY, A REP FROM THE DEALERSHIP CALLED AND SAID THE VEHICLE STARTED UP AND THE ISSUE MENTIONED ABOVE COULD NOT BE REPLICATED??? A STRANGE REPORT WAS GIVEN THAT THERE SEEM TO BE GREASE FROM AN UNKNOWN SOURCE THAT WAS SEEN UNDER THE VEHICLE AND PERHAPS THAT CAUSED THE PROBLEM??? WE PICKED THE VEHICLE UP AND MADE IT HOME (70 MI) / THIS IS EXTREMELY WORRISOME, NOT TO MENTION, OF COURSE IT COULD BE DEADLY! PLEASE HELP.

May 30, 2016 23,515 mi

PLEASE READ...TRAVELING ON INTERSTATE 75 N / APPROXIMATE SPEED 65 - 75 MPH / VEHICLE "TURNED OFF, WENT DEAD" / COASTED THROUGH TWO LANES TO GET TO AN EMERGENCY SIDE SPOT! IT TRULY IS A MIRACLE THAT WE WERE NOT RAN OVER!!! CONTACTED A WRECKER SERVICE AND HAVING TO WAIT 1 1/2HRS ON THE SIDE OF A BUSY INTERSTATE, OUR VEHICLE WAS LIFTED AND TAKEN TO A DEALERSHIP / THE WRECKER DRIVER WASN'T ABLE TO GET VEHICLE STARTED OR OUT OF GEAR UNTIL HE ACCESSED HELP VIA HIS PHONE, WHICH ALLOWED HIM TO MOVE GEAR BUT STILL DIDN'T CRANK / NEXT DAY, A REP FROM THE DEALERSHIP CALLED AND SAID THE VEHICLE STARTED UP AND THE ISSUE MENTIONED ABOVE COULD NOT BE REPLICATED??? A STRANGE REPORT WAS GIVEN THAT THERE SEEM TO BE GREASE FROM AN UNKNOWN SOURCE THAT WAS SEEN UNDER THE VEHICLE AND PERHAPS THAT CAUSED THE PROBLEM??? WE PICKED THE VEHICLE UP AND MADE IT HOME (70 MI) / THIS IS EXTREMELY WORRISOME, NOT TO MENTION, OF COURSE IT COULD BE DEADLY! PLEASE HELP.

May 15, 2016 12,000 mi

THE PRIMARY SAFETY CONCERN IS THE ROUGH AND ERRATIC SHIFTING BETWEEN GEARS. THE SLUGGISH AND UNRELIABLE ACCELERATION AND THE SUDDEN DOWNSHIFTS ARE TROUBLESOME. I'VE NOW BEEN TOLD THAT I NEED A NEW TRANSMISSION AT 12,000 MILES.

May 15, 2016 12,000 mi

THE PRIMARY SAFETY CONCERN IS THE ROUGH AND ERRATIC SHIFTING BETWEEN GEARS. THE SLUGGISH AND UNRELIABLE ACCELERATION AND THE SUDDEN DOWNSHIFTS ARE TROUBLESOME. I'VE NOW BEEN TOLD THAT I NEED A NEW TRANSMISSION AT 12,000 MILES.

May 5, 2016 21,000 mi

AFTER ONLY 21000 MILES AND REGULAR MAINTENANCE AT THE DEALERSHIP, MY CHECK ENGINE LIGHT CAME ON. THE DEALER WOULD NOT BOOK ME A SERVICE APPOINTMENT ANY SOONER THAN ONE WEEK OUT. TWO DAYS AFTER THE CHECK ENGINE LIGHT ILLUMINATED, AS I WAS DRIVING ON A CITY STREET TO WORK, A "SERVICE TRANSMISSION" WARNING APPEARED AND THE VEHICLE IMMEDIATELY BECAME UNRESPONSIVE. EVEN SWITCHING TO TIPTRONIC AND NO MATTER HOW MUCH THE GAS PEDAL WAS DEPRESSED, I WAS NOT ABLE TO ACCELERATE NOR HAVE THE ENGINE RPM MOVE BEYOND 1000 RPM. I WAS LUCKY THAT I CHOSE NOT TO TAKE THE HIGHWAY TO WORK OR I WOULD HAVE BEEN REAR-ENDED WITH THE CAR SLOWING DOWN SO MUCH.

May 5, 2016 21,000 mi

AFTER ONLY 21000 MILES AND REGULAR MAINTENANCE AT THE DEALERSHIP, MY CHECK ENGINE LIGHT CAME ON. THE DEALER WOULD NOT BOOK ME A SERVICE APPOINTMENT ANY SOONER THAN ONE WEEK OUT. TWO DAYS AFTER THE CHECK ENGINE LIGHT ILLUMINATED, AS I WAS DRIVING ON A CITY STREET TO WORK, A "SERVICE TRANSMISSION" WARNING APPEARED AND THE VEHICLE IMMEDIATELY BECAME UNRESPONSIVE. EVEN SWITCHING TO TIPTRONIC AND NO MATTER HOW MUCH THE GAS PEDAL WAS DEPRESSED, I WAS NOT ABLE TO ACCELERATE NOR HAVE THE ENGINE RPM MOVE BEYOND 1000 RPM. I WAS LUCKY THAT I CHOSE NOT TO TAKE THE HIGHWAY TO WORK OR I WOULD HAVE BEEN REAR-ENDED WITH THE CAR SLOWING DOWN SO MUCH.

May 3, 2016 19,000 mi

CONTINUOUSLY HAVING ISSUES WITH THE VEHICLE, RELATED TO ACCELERATION WHILE DRIVING IN TRAFFIC, CAR SHUTTING OFF IN TRAFFIC, NOT STARTING BACK UP RIGHT AWAY, GEARS SHIFTING ROUGHLY WHILE - IS AN AUTOMATIC 9 SPEED 4 CYLINDER VEHICLE. I HAVE BEEN OFFERED A 5% DISCOUNT ON A JEEP TRADE IN BY THE JEEP RESOLUTION DEPARTMENT, BUT AT THIS POINT, NOT SURE IF ITS WORTH BUYING ANOTHER JEEP. I AM AFRAID OF THIS HAPPENING AGAIN. UNFORTUNATELY, THE MECHANICS, CANT FIND WHAT WRONG WITH THE VEHICLE, AND THEY ALSO TEST DROVE THE CAR, DRIVING AROUND THE DEALERSHIP, ON SIDE STREETS, BUT NOT IN TRAFFIC, OR STOP AND GO TRAFFIC. I AM FRUSTRATED AT THIS POINT, JEPP KNOWS THESE ARE ISSUES WITH MANY OF THERE ENGINES, AND FAIL TO TRULY HEAR THE CUSTOMERS COMPLAINTS, TO THE POINT OF TAKING THESE COMPLAINTS MORE SERIOUSLY. THE RESOLUTION OFFERED ARE NOT GOOD ENOUGH TO FIX THE ISSUE, AS I FEEL I WOULD TRADE THIS VEHICLE IN AND THEY WILL TURN AROUND AND SELL IT AGAIN.... NOT SAFE AT ALL. ! I NEED HELP, AS I DON'T KNOW WHAT TO DO NEXT, TAKE THE OFFER OR JUST TRADE IN WITH A DIFFERENT DEALER AND CAR TYPE/MODEL NOTHING CHRYSLER/JEEP RELATED UUUGGGHHHH!

May 3, 2016 19,000 mi

CONTINUOUSLY HAVING ISSUES WITH THE VEHICLE, RELATED TO ACCELERATION WHILE DRIVING IN TRAFFIC, CAR SHUTTING OFF IN TRAFFIC, NOT STARTING BACK UP RIGHT AWAY, GEARS SHIFTING ROUGHLY WHILE - IS AN AUTOMATIC 9 SPEED 4 CYLINDER VEHICLE. I HAVE BEEN OFFERED A 5% DISCOUNT ON A JEEP TRADE IN BY THE JEEP RESOLUTION DEPARTMENT, BUT AT THIS POINT, NOT SURE IF ITS WORTH BUYING ANOTHER JEEP. I AM AFRAID OF THIS HAPPENING AGAIN. UNFORTUNATELY, THE MECHANICS, CANT FIND WHAT WRONG WITH THE VEHICLE, AND THEY ALSO TEST DROVE THE CAR, DRIVING AROUND THE DEALERSHIP, ON SIDE STREETS, BUT NOT IN TRAFFIC, OR STOP AND GO TRAFFIC. I AM FRUSTRATED AT THIS POINT, JEPP KNOWS THESE ARE ISSUES WITH MANY OF THERE ENGINES, AND FAIL TO TRULY HEAR THE CUSTOMERS COMPLAINTS, TO THE POINT OF TAKING THESE COMPLAINTS MORE SERIOUSLY. THE RESOLUTION OFFERED ARE NOT GOOD ENOUGH TO FIX THE ISSUE, AS I FEEL I WOULD TRADE THIS VEHICLE IN AND THEY WILL TURN AROUND AND SELL IT AGAIN.... NOT SAFE AT ALL. ! I NEED HELP, AS I DON'T KNOW WHAT TO DO NEXT, TAKE THE OFFER OR JUST TRADE IN WITH A DIFFERENT DEALER AND CAR TYPE/MODEL NOTHING CHRYSLER/JEEP RELATED UUUGGGHHHH!

Apr 24, 2016 53,000 mi

VEHICLE MISFIRES. DEALERSHIP HAS HAD IT SINCE MARCH 19TH AND HAS REPLACED 3 HEADS. STILL NO RESOLUTION. HAVE CONTACTED CHRYSLER FOR HELP AND HAVE A CASE MANAGER BUT NOT REALLY HELPFUL. I WOULD LIKE THE ENGINE REPLACED BUT CHRYSLER SAYS IT COSTS TOO MUCH. I FEEL IT IS UNSAFE TO REWORK THE HEADS SO MANY TIMES.

Apr 24, 2016 53,000 mi

VEHICLE MISFIRES. DEALERSHIP HAS HAD IT SINCE MARCH 19TH AND HAS REPLACED 3 HEADS. STILL NO RESOLUTION. HAVE CONTACTED CHRYSLER FOR HELP AND HAVE A CASE MANAGER BUT NOT REALLY HELPFUL. I WOULD LIKE THE ENGINE REPLACED BUT CHRYSLER SAYS IT COSTS TOO MUCH. I FEEL IT IS UNSAFE TO REWORK THE HEADS SO MANY TIMES.

Apr 20, 2016 19,000 mi

2014 JEEP CHEROKEE BOUGHT IN DECEMBER 2014 500MILES. SHORTLY AFTER PURCHASE, CAR SHIFTING ERRATICALLY, LUNGING FORWARD AT STOPS, AND NOT ACCELERATING WHEN STEPPING ON GAS APPROPRIATELY. ON THE WAY TO WORK ONE DAY, CAR BOGGED DOWN IN TRAFFIC, TURNED OFF, WOULD NOT TURN BACK ON FOR OVER 30 MINUTES, TRYING TO START ALL LIGHTS AND CHECK ENGINE WARNINGS WERE GOING HAYWIRE. CAR FINALLY STARTED, GOT TO WORK, BUT CAR DID NOT START UP AGAIN AFTER MY SHIFT, HAD TO HAVE CAR TOWED TO DEALER. THEY DID UPDATES AND COMPUTER RESETS, PICKED UP VEHICLE, ONLY FOR VEHICLE TO SHUT DOWN ON THE LOT, THEY TOOK IT BACK IN ,AND KEPT IT OVER NIGHT. THEY FELT THEY FIXED THE PROBLEM, BUT AGAIN ON THE WAY TO WORK, CAR STILL SHIFTING DANGEROUSLY, LUNGING FORWARD, AND HAS SHUT DOWN AGAIN. EVEN WHILE IN A DRIVE THRU, CAR LUNGED FORWARD ALMOST HITTING ANOTHER CAR IN FRONT OF ME. CAR TAKEN BACK INTO DEALER, AGAIN THEY COMPLETED A TON OF RECALLS, AND UPDATES, SOME REPEATED FORM THE LAST FEW TIMES, I TOOK THE CAR IN. THE CAR HAS BEEN IN THE SHOP 5-6 TIMES NOW, WITH 2 CLAIMS ESCALATED TO JEEP/CHRYSLER. I AM PREGNANT, AND WITH THE CAR SHUTTING DOWN IN THE MIDDLE OF TRAFFIC IS EXTREMELY, LUNGING FORWARD, SHIFTING ERRATICALLY, AND BOGGING DOWN WHILE ON HIGHWAY HAS ONLY BROUGHT FEAR TO MY SAFETY, THE SAFETY OF MY PREGNANCY, AND THE SAFETY OF OTHERS DRIVING AROUND ME, AS I HOPE THIS CAN BE FIXED BEFORE SOMETHING HORRIBLE HAPPENS. I HAVE REQUESTED TO CLAIMS THAT THE CAR BE REPLACED, OR BE ISSUED A BUY BACK, SAFETY IS MY MAIN CONCERN ! THIS VEHICLE IS NO GOOD< AND SHOULD NOT BE DRIVEN OR RESOLD !

Apr 20, 2016 19,000 mi

2014 JEEP CHEROKEE BOUGHT IN DECEMBER 2014 500MILES. SHORTLY AFTER PURCHASE, CAR SHIFTING ERRATICALLY, LUNGING FORWARD AT STOPS, AND NOT ACCELERATING WHEN STEPPING ON GAS APPROPRIATELY. ON THE WAY TO WORK ONE DAY, CAR BOGGED DOWN IN TRAFFIC, TURNED OFF, WOULD NOT TURN BACK ON FOR OVER 30 MINUTES, TRYING TO START ALL LIGHTS AND CHECK ENGINE WARNINGS WERE GOING HAYWIRE. CAR FINALLY STARTED, GOT TO WORK, BUT CAR DID NOT START UP AGAIN AFTER MY SHIFT, HAD TO HAVE CAR TOWED TO DEALER. THEY DID UPDATES AND COMPUTER RESETS, PICKED UP VEHICLE, ONLY FOR VEHICLE TO SHUT DOWN ON THE LOT, THEY TOOK IT BACK IN ,AND KEPT IT OVER NIGHT. THEY FELT THEY FIXED THE PROBLEM, BUT AGAIN ON THE WAY TO WORK, CAR STILL SHIFTING DANGEROUSLY, LUNGING FORWARD, AND HAS SHUT DOWN AGAIN. EVEN WHILE IN A DRIVE THRU, CAR LUNGED FORWARD ALMOST HITTING ANOTHER CAR IN FRONT OF ME. CAR TAKEN BACK INTO DEALER, AGAIN THEY COMPLETED A TON OF RECALLS, AND UPDATES, SOME REPEATED FORM THE LAST FEW TIMES, I TOOK THE CAR IN. THE CAR HAS BEEN IN THE SHOP 5-6 TIMES NOW, WITH 2 CLAIMS ESCALATED TO JEEP/CHRYSLER. I AM PREGNANT, AND WITH THE CAR SHUTTING DOWN IN THE MIDDLE OF TRAFFIC IS EXTREMELY, LUNGING FORWARD, SHIFTING ERRATICALLY, AND BOGGING DOWN WHILE ON HIGHWAY HAS ONLY BROUGHT FEAR TO MY SAFETY, THE SAFETY OF MY PREGNANCY, AND THE SAFETY OF OTHERS DRIVING AROUND ME, AS I HOPE THIS CAN BE FIXED BEFORE SOMETHING HORRIBLE HAPPENS. I HAVE REQUESTED TO CLAIMS THAT THE CAR BE REPLACED, OR BE ISSUED A BUY BACK, SAFETY IS MY MAIN CONCERN ! THIS VEHICLE IS NO GOOD< AND SHOULD NOT BE DRIVEN OR RESOLD !

Apr 15, 2016 32,000 mi

THE VEHICLE HAS STALLED AT SLOW SPEEDS SEVERAL TIMES OVER THE LAST FEW WEEKS WHILE MAKING SLOW SPEED TURNS OR COMING TO A STOP. THE VEHICLE WILL NOT RE-START FOR SEVERAL MINUTES AND ONLY AFTER SEVERAL ATTEMPTS. THE DEALER HAS INVESTIGATED THE PROBLEM BUT CANNOT DUPLICATE THE PROBLEM. IT IS DEFINITELY A SAFETY CONCERN AS THE EHICLE IS STRANDED IN THE ROAD.

Apr 15, 2016 32,000 mi

THE VEHICLE HAS STALLED AT SLOW SPEEDS SEVERAL TIMES OVER THE LAST FEW WEEKS WHILE MAKING SLOW SPEED TURNS OR COMING TO A STOP. THE VEHICLE WILL NOT RE-START FOR SEVERAL MINUTES AND ONLY AFTER SEVERAL ATTEMPTS. THE DEALER HAS INVESTIGATED THE PROBLEM BUT CANNOT DUPLICATE THE PROBLEM. IT IS DEFINITELY A SAFETY CONCERN AS THE EHICLE IS STRANDED IN THE ROAD.

Apr 13, 2016 33,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED WHILE AT A STOP SIGN, THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL CHANGE WAS NOT PERFORMED AT A 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.00. THE VIN WAS NOT AVAILABLE. UPDATED 05/18/16*LJ *TR

Apr 13, 2016

HAVE NOT HAD AN ISSUE YET, BUT AM CONCERNED THERE MAY BE. I'VE HAD PROBLEMS WITH THE SHIFTING/STALLING/ENGINE HESITATION/TRANSMISSION ISSUES OF MY CAR SINCE I PURCHASED IT ON 2/19/16, WITH ONLY 15,300 (APPROX) MILES ON IT. DOES FINE ON THE HIGHWAY, BUT ALL KINDS OF PROBLEMS IN TOWN. THE DEALERSHIP IS TELLING ME THERE IS NOTHING THAT CAN BE DONE UNTIL CHRYSLER CORP FINISHES THE COMPUTER UPDATE TO REPAIR ALL THIS. WANTED THIS SAFETY ISSUE OUT THERE, IN CASE SOMETHING DOES HAPPEN. VERY FRUSTRATING!

Apr 13, 2016 33,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED WHILE AT A STOP SIGN, THE VEHICLE SUDDENLY STALLED. THE CONTACT HAD TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL CHANGE WAS NOT PERFORMED AT A 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.00. THE VIN WAS NOT AVAILABLE. UPDATED 05/18/16*LJ *TR

Apr 13, 2016

HAVE NOT HAD AN ISSUE YET, BUT AM CONCERNED THERE MAY BE. I'VE HAD PROBLEMS WITH THE SHIFTING/STALLING/ENGINE HESITATION/TRANSMISSION ISSUES OF MY CAR SINCE I PURCHASED IT ON 2/19/16, WITH ONLY 15,300 (APPROX) MILES ON IT. DOES FINE ON THE HIGHWAY, BUT ALL KINDS OF PROBLEMS IN TOWN. THE DEALERSHIP IS TELLING ME THERE IS NOTHING THAT CAN BE DONE UNTIL CHRYSLER CORP FINISHES THE COMPUTER UPDATE TO REPAIR ALL THIS. WANTED THIS SAFETY ISSUE OUT THERE, IN CASE SOMETHING DOES HAPPEN. VERY FRUSTRATING!

Apr 4, 2016 Fire 30,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT NOTICED A BURNING ODOR UNDER THE HOOD AND, WITHIN SECONDS, THE ENGINE CAUGHT FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT INITIATED AT THE TRANSMISSION AREA. THE VEHICLE WAS TOWED FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000. ..UPDATED 05/17/16 *BF *TR

Apr 4, 2016 70,000 mi

BOUGHT THIS AT STEVE JONES JEEP IN OWENSBORO KY IN MAY OF 2014. I TOOK IT BACK TO THEM 4 TIMES COMPLAINING ABOUT TRANSMISSION SHIFTING ERRATICALLY. THIS IS A SIMILAR COMPLAINT THAT I HAVE READ OVER AND OVER ABOUT ON THIS SITE AND OTHER FORUMS. JEEPS RESPONSE IS TO DO AN OTHER SOFTWARE DOWNLOAD. THEY DID 2-3 SOFTWARE RELOADS BUT SAID IT WAS RUNNING NORMAL AND THERE WAS NOTHING THEY COULD DO. I HAVE LEARNED TO DEAL WITH IT FOR LAST 1.5 YEARS. IT HAS DAYS WHERE IT SHIFTS REALLY ROUGH OTHER DAYS IT IS GREAT. MY FRIENDS JOKE WITH ME WHETHER MY CAR IS HAVING A GOOD OR BAD DAY, SERIOUSLY! SOUNDS FUNNY BUT IT HAS BEEN REALLY AGGRAVATING. EVERY ONCE IN A WHILE IT STALLS WHEN COMING TO A STOP AT STOP SIGNS/LIGHTS, OR WHEN TAKING OFF. TO RESTART HAVE TO REMOVE KEY AND THEN IT USUALLY RESTARTS FINE. THIS MORNING IT SEEMED TO BE RUNNING FINE, I PULLED OUT OF SUBDIVISION AND IT STALLED IN MIDDLE OF ROAD. I TRIED RESTARTING AND IT WOULDN'T, COULD HEAR FUEL PUMP UP AND ENGINE TURNED OVER THEN STARTER DISENGAGED. DURING THIS I WAS NEARLY HIT BY A ON COMING CAR. I PUSH IF TO SIDE OF ROAD. AFTER 8TH OR 9TH TRY IT FINALLY STARTED. IT HAD A RED WARNING "SERVICE TRANSMISSION" AND ENGINE LIGHT ON. IT STALLED SEVERAL MORE TIMES AFTER PUTTING IN GEAR. IT FELT LIKE IT WAS STUCK IN 3RD GEAR. I SHUT IT OFF FOR 10 MINUTES THEN RESTARTED IT AND WARNINGS WERE GONE AND IT DROVE NORMAL TO WORK. COMING HOME IT ALSO STALLED ONCE WHILE LEAVING WORK. TODAY WAS THE FIRST TIME THIS HAS HAPPENED THAT IT NEARLY CAUSED A MAJOR ACCIDENT. I REALLY FEAR THIS PROBLEM WILL END UP IN MY DEATH, I WILL END UP KILLED IN AN ACCIDENT BECAUSE OF A SOFTWARE GLITCH. I MADE ANOTHER APPOINTMENT FOE THIS SATURDAY AT DEALER BUT I ALREADY KNOW WHAT THE OUT COME WILL BE. THEY WILL RELOAD THE SOFTWARE AND THERE WILL BE NO CHANGE. I CAN NOT AFFORD TO BUY ANOTHER VEHICLE BUT AFTER THIS MORNING I FEEL I HAVE TO DO SOMETHING.

Apr 4, 2016 Fire 30,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT NOTICED A BURNING ODOR UNDER THE HOOD AND, WITHIN SECONDS, THE ENGINE CAUGHT FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT INITIATED AT THE TRANSMISSION AREA. THE VEHICLE WAS TOWED FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000. ..UPDATED 05/17/16 *BF *TR

Apr 4, 2016 70,000 mi

BOUGHT THIS AT STEVE JONES JEEP IN OWENSBORO KY IN MAY OF 2014. I TOOK IT BACK TO THEM 4 TIMES COMPLAINING ABOUT TRANSMISSION SHIFTING ERRATICALLY. THIS IS A SIMILAR COMPLAINT THAT I HAVE READ OVER AND OVER ABOUT ON THIS SITE AND OTHER FORUMS. JEEPS RESPONSE IS TO DO AN OTHER SOFTWARE DOWNLOAD. THEY DID 2-3 SOFTWARE RELOADS BUT SAID IT WAS RUNNING NORMAL AND THERE WAS NOTHING THEY COULD DO. I HAVE LEARNED TO DEAL WITH IT FOR LAST 1.5 YEARS. IT HAS DAYS WHERE IT SHIFTS REALLY ROUGH OTHER DAYS IT IS GREAT. MY FRIENDS JOKE WITH ME WHETHER MY CAR IS HAVING A GOOD OR BAD DAY, SERIOUSLY! SOUNDS FUNNY BUT IT HAS BEEN REALLY AGGRAVATING. EVERY ONCE IN A WHILE IT STALLS WHEN COMING TO A STOP AT STOP SIGNS/LIGHTS, OR WHEN TAKING OFF. TO RESTART HAVE TO REMOVE KEY AND THEN IT USUALLY RESTARTS FINE. THIS MORNING IT SEEMED TO BE RUNNING FINE, I PULLED OUT OF SUBDIVISION AND IT STALLED IN MIDDLE OF ROAD. I TRIED RESTARTING AND IT WOULDN'T, COULD HEAR FUEL PUMP UP AND ENGINE TURNED OVER THEN STARTER DISENGAGED. DURING THIS I WAS NEARLY HIT BY A ON COMING CAR. I PUSH IF TO SIDE OF ROAD. AFTER 8TH OR 9TH TRY IT FINALLY STARTED. IT HAD A RED WARNING "SERVICE TRANSMISSION" AND ENGINE LIGHT ON. IT STALLED SEVERAL MORE TIMES AFTER PUTTING IN GEAR. IT FELT LIKE IT WAS STUCK IN 3RD GEAR. I SHUT IT OFF FOR 10 MINUTES THEN RESTARTED IT AND WARNINGS WERE GONE AND IT DROVE NORMAL TO WORK. COMING HOME IT ALSO STALLED ONCE WHILE LEAVING WORK. TODAY WAS THE FIRST TIME THIS HAS HAPPENED THAT IT NEARLY CAUSED A MAJOR ACCIDENT. I REALLY FEAR THIS PROBLEM WILL END UP IN MY DEATH, I WILL END UP KILLED IN AN ACCIDENT BECAUSE OF A SOFTWARE GLITCH. I MADE ANOTHER APPOINTMENT FOE THIS SATURDAY AT DEALER BUT I ALREADY KNOW WHAT THE OUT COME WILL BE. THEY WILL RELOAD THE SOFTWARE AND THERE WILL BE NO CHANGE. I CAN NOT AFFORD TO BUY ANOTHER VEHICLE BUT AFTER THIS MORNING I FEEL I HAVE TO DO SOMETHING.

Mar 24, 2016 22,020 mi

MY JEEP CHEROKEE 2014 HAS 21181 MILEAGE AND THE CHECK ENGINE LIGHT CAME ON .I NOTICE THAT THE CAR WAS SHIFTING INTO GEAR HARD AND AT TIMES WOULD NOT ACCELERATE WHEN GETTING ON THE FREEWAY . SO MY HUSBAND TOOK IT TO GET THE OIL CHANGED AT THE DEALERSHIP WHERE WE BOUGHT THE JEEP AND THEY SAID EVERYTHING LOOKED GOOD. WELL WHEN MY HUSBAND LEFT ALL THE DUMMY LIGHTS CAME ON HE TURNED RIGHT AROUND AND WENT BACK TO THE DEALERSHIP ,THE SERVICE MANAGER CAME OUT AND SAID THE TECH PUT THE WRONG OIL FILTER ON AND THAT THEY WOULD HAVE TO REDO THE OIL CHANGE . ON A MONTH LATER THE CHECK ENGINE LIGHT COMES ON SO WE CALL THE DEALERSHIP AND ASK IF MAYBE THEM PUTTING THE WRONG FILTER ON THAT I WOULD CAUSE THE CHECK ENGINE LIGHT TO COME ON .THE SERVICE MANAGER SAID NO THAT WE WOULD HAVE TO TAKE IT TO JEEP . IT IS STILL UNDER WARRANTY BECAUSE IT IS UNDER THE MILEAGE .BUT I LOOKED ON THE COMPLAINT FORUM AND SEEN MANY PEOPLE HAVING THE SAME PROBLEM SOME HAVING A HARD TIME GETTING CHRYSLER TO HELP THEM . AND ALMOST ALL OF THEM HAVING THE TRANSMISSION REPLACED . I FIND THAT TO BE VERY DISTURBING CONSIDERING I HAVE ONLY HAD THE CAR FOR 8 MONTHS . I FEEL THAT THE CAR SHOULD BE REPLACED THIS IS A DANGEROUS SITUATION THAT COULD COST LIVES . THANK YOU .TACOMA WA *TR

Mar 24, 2016 22,020 mi

MY JEEP CHEROKEE 2014 HAS 21181 MILEAGE AND THE CHECK ENGINE LIGHT CAME ON .I NOTICE THAT THE CAR WAS SHIFTING INTO GEAR HARD AND AT TIMES WOULD NOT ACCELERATE WHEN GETTING ON THE FREEWAY . SO MY HUSBAND TOOK IT TO GET THE OIL CHANGED AT THE DEALERSHIP WHERE WE BOUGHT THE JEEP AND THEY SAID EVERYTHING LOOKED GOOD. WELL WHEN MY HUSBAND LEFT ALL THE DUMMY LIGHTS CAME ON HE TURNED RIGHT AROUND AND WENT BACK TO THE DEALERSHIP ,THE SERVICE MANAGER CAME OUT AND SAID THE TECH PUT THE WRONG OIL FILTER ON AND THAT THEY WOULD HAVE TO REDO THE OIL CHANGE . ON A MONTH LATER THE CHECK ENGINE LIGHT COMES ON SO WE CALL THE DEALERSHIP AND ASK IF MAYBE THEM PUTTING THE WRONG FILTER ON THAT I WOULD CAUSE THE CHECK ENGINE LIGHT TO COME ON .THE SERVICE MANAGER SAID NO THAT WE WOULD HAVE TO TAKE IT TO JEEP . IT IS STILL UNDER WARRANTY BECAUSE IT IS UNDER THE MILEAGE .BUT I LOOKED ON THE COMPLAINT FORUM AND SEEN MANY PEOPLE HAVING THE SAME PROBLEM SOME HAVING A HARD TIME GETTING CHRYSLER TO HELP THEM . AND ALMOST ALL OF THEM HAVING THE TRANSMISSION REPLACED . I FIND THAT TO BE VERY DISTURBING CONSIDERING I HAVE ONLY HAD THE CAR FOR 8 MONTHS . I FEEL THAT THE CAR SHOULD BE REPLACED THIS IS A DANGEROUS SITUATION THAT COULD COST LIVES . THANK YOU .TACOMA WA *TR

Mar 17, 2016 15,000 mi

MY CAR WILL SHIFT HARD IN REVERSE, SOMETIMES INTO DRIVE, AND ALSO FROM 1ST GEAR INTO 2ND GEAR. ALSO, WHEN TURNING, AND TRYING TO ACCELERATE, I NOTICE THE CAR FEELS LIKE IT IS IN SLOW MOTION AND DOES NOT ACCELERATE, EVEN IF I AM STEPPING HARD ON THE PEDAL. I HAVE ALSO NOTICED THAT THE CAR WILL NOT SHIFT INTO HIGHER GEARS WHEN CLIMBING IN ELEVATION. MANY TIMES I HAVE BEEN DRIVING UP IN ELEVATION, AND WILL BE STUCK IN 4TH GEAR UNABLE TO SHIFT TO A HIGHER GEAR. THE PROBLEM ALL SEEMS TO REVOLVE AROUND THIS NEW 9 SPEED TRANSMISSION. I HAVE TAKEN TO THE DEALERSHIP, AND THEY HAVE CHECKED THE COMPUTER TO FIND NOTHING. I AM UPDATED ON ALL OF MY RECALLS. I WAS TOLD NEXT TIME, "I SHOULD BUY A V6" BY THE DEALERSHIP.

Mar 17, 2016 15,000 mi

MY CAR WILL SHIFT HARD IN REVERSE, SOMETIMES INTO DRIVE, AND ALSO FROM 1ST GEAR INTO 2ND GEAR. ALSO, WHEN TURNING, AND TRYING TO ACCELERATE, I NOTICE THE CAR FEELS LIKE IT IS IN SLOW MOTION AND DOES NOT ACCELERATE, EVEN IF I AM STEPPING HARD ON THE PEDAL. I HAVE ALSO NOTICED THAT THE CAR WILL NOT SHIFT INTO HIGHER GEARS WHEN CLIMBING IN ELEVATION. MANY TIMES I HAVE BEEN DRIVING UP IN ELEVATION, AND WILL BE STUCK IN 4TH GEAR UNABLE TO SHIFT TO A HIGHER GEAR. THE PROBLEM ALL SEEMS TO REVOLVE AROUND THIS NEW 9 SPEED TRANSMISSION. I HAVE TAKEN TO THE DEALERSHIP, AND THEY HAVE CHECKED THE COMPUTER TO FIND NOTHING. I AM UPDATED ON ALL OF MY RECALLS. I WAS TOLD NEXT TIME, "I SHOULD BUY A V6" BY THE DEALERSHIP.

Mar 3, 2016 39,878 mi

WHILE DRIVING ENGINE SHUT OFF WITHOUT WARNING, SPEED GOES TO 0MPH, LOW BATTERY WARNING POP UP AND WANT ME TO SHIFT TO P AND DESIRED GEAR. TURNED IT OFF AND ON NOTHING HAPPENS. TRY IT FEW TIMES AND NOTHING. WAITED FOR 3-5 MIN TURNED IT ON, AND IT RUNS NORMAL WITH ENGINE LIGHT ON. AFTER ABOUT 100FT IT STALL AGAIN. TRY THE PROCESS BEFORE AND IT GOES NORMAL AGAIN. CAR STALLED TWICE A DAY. FIRST STALL HAPPENED FEW DAYS AGO. VEHICLE WAS IN MOTION ON A CITY STREET.

Mar 3, 2016 39,878 mi

WHILE DRIVING ENGINE SHUT OFF WITHOUT WARNING, SPEED GOES TO 0MPH, LOW BATTERY WARNING POP UP AND WANT ME TO SHIFT TO P AND DESIRED GEAR. TURNED IT OFF AND ON NOTHING HAPPENS. TRY IT FEW TIMES AND NOTHING. WAITED FOR 3-5 MIN TURNED IT ON, AND IT RUNS NORMAL WITH ENGINE LIGHT ON. AFTER ABOUT 100FT IT STALL AGAIN. TRY THE PROCESS BEFORE AND IT GOES NORMAL AGAIN. CAR STALLED TWICE A DAY. FIRST STALL HAPPENED FEW DAYS AGO. VEHICLE WAS IN MOTION ON A CITY STREET.

Feb 24, 2016 15,015 mi

ON 2 SEPERATE OCCASIONS IN THE PAST MONTH, VEHICLE IS DRIVING STRAIGHT ON THE HIGHWAY JUST FINE WHEN THE VEHICLE UNEXPECTEDLY LOSES POWER (DOES NOT STALL, SIMPLY WILL NOT MAINTAIN SPEED, UNTIL VEHICLE FINALLY COASTS TO A STOP AS THE MOMENTUM FADES). TRANSMISSION LIGHT & OTHER LIGHTS ILLUMINATE, FINALLY THE SERVICE ENGINE LIGHT REMAINS LIT. AFTER A PROLONGED RESTING OF THE VEHICLE (TYPICALLY 15 MINUTES OR MORE) THE VEHICLE THEN BECOMES ABLE TO MOVE AGAIN, BUT MUST ACCELERATE VERY SLOWLY AT FIRST. EVENTUALLY VEHICLE CAN RESUME NORMAL SPEED. VERY DANGEROUS AS VEHICLE LOSES ABILITY TO MOVE DURING CROWDED RUSH HOUR TRAFFIC!

Feb 24, 2016 15,015 mi

ON 2 SEPERATE OCCASIONS IN THE PAST MONTH, VEHICLE IS DRIVING STRAIGHT ON THE HIGHWAY JUST FINE WHEN THE VEHICLE UNEXPECTEDLY LOSES POWER (DOES NOT STALL, SIMPLY WILL NOT MAINTAIN SPEED, UNTIL VEHICLE FINALLY COASTS TO A STOP AS THE MOMENTUM FADES). TRANSMISSION LIGHT & OTHER LIGHTS ILLUMINATE, FINALLY THE SERVICE ENGINE LIGHT REMAINS LIT. AFTER A PROLONGED RESTING OF THE VEHICLE (TYPICALLY 15 MINUTES OR MORE) THE VEHICLE THEN BECOMES ABLE TO MOVE AGAIN, BUT MUST ACCELERATE VERY SLOWLY AT FIRST. EVENTUALLY VEHICLE CAN RESUME NORMAL SPEED. VERY DANGEROUS AS VEHICLE LOSES ABILITY TO MOVE DURING CROWDED RUSH HOUR TRAFFIC!

Feb 11, 2016 22,687 mi

VEHICLE STALLS SOMETIMES AROUND 20MPH. STALLS WHEN FOOT IS LEFT OFF THE GAS.

Feb 11, 2016 22,687 mi

VEHICLE STALLS SOMETIMES AROUND 20MPH. STALLS WHEN FOOT IS LEFT OFF THE GAS.

Feb 2, 2016 31,000 mi

TRANSMISSION FAILURE WHILE DRIVING. CAR FAILED TO ACCELERATE WHILE ON A CITY STREET, TRANSMISSION AND PARKING LIGHT CAME ON. WHEN CAR WAS ABLE TO BE RE-STARTED, LOUD "CLUNK" SOUND OCCURRED WHEN GEARS SHIFTED. CAR HAD TO BE TOWED TO DEALERSHIP. FEAR FOR SAFETY OF ME AND MY TWO CHILDREN TO DRIVE CAR AND HAVE TRANSMISSION FAIL AND CAR STALL WHILE ON THE ROAD. AFTER RESEARCHING AND READING SIMILAR INCIDENTS THAT HAVE OCCURRED TO COUNTLESS OTHERS OVER A TWO YEAR PERIOD, IT IS APPALLING THAT NOTHING HAS BEEN DONE TO WARN CUSTOMERS OF THE DEADLY DANGERS OF THIS CAR OR THAT A RECALL OR BUYOUT HAS NOT HAPPENED. MANY OF US ARE NOW STUCK WITH THESE DANGEROUS VEHICLES WITH NO RECOURSE AS OF YET.

Feb 2, 2016 31,000 mi

TRANSMISSION FAILURE WHILE DRIVING. CAR FAILED TO ACCELERATE WHILE ON A CITY STREET, TRANSMISSION AND PARKING LIGHT CAME ON. WHEN CAR WAS ABLE TO BE RE-STARTED, LOUD "CLUNK" SOUND OCCURRED WHEN GEARS SHIFTED. CAR HAD TO BE TOWED TO DEALERSHIP. FEAR FOR SAFETY OF ME AND MY TWO CHILDREN TO DRIVE CAR AND HAVE TRANSMISSION FAIL AND CAR STALL WHILE ON THE ROAD. AFTER RESEARCHING AND READING SIMILAR INCIDENTS THAT HAVE OCCURRED TO COUNTLESS OTHERS OVER A TWO YEAR PERIOD, IT IS APPALLING THAT NOTHING HAS BEEN DONE TO WARN CUSTOMERS OF THE DEADLY DANGERS OF THIS CAR OR THAT A RECALL OR BUYOUT HAS NOT HAPPENED. MANY OF US ARE NOW STUCK WITH THESE DANGEROUS VEHICLES WITH NO RECOURSE AS OF YET.

Feb 1, 2016

DRIVE ABOUT 37689 MILES. INSERTED KEY TO RUN, NOTHING HAPPENED, TURNED IT OFF, TURNED IT BACK TO RUN, IT POWER UP BUT ENGINE LIGHT POP OUT, TRANSMISSION FAILURE, TCM INTERNAL FAILURE CODE P1634. TURNED IT OFF, WAITED FOR HALF HOUR, TURNED IT ON, POWER RUN NORMAL WITH A LOT OF NOISE, ENGINE LIGHT STILL ON. SHIFT IT TO DRIVE AND IT GOES BACKWARD, THEN SHIFT IT TO PARK, CRANKING NOISE UNDER THE CAR. MESSAGED TRANSMISSION SERVICE, PARK BRAKE SERVICE AND ESC DISABLED/OFF. TURNED IT OFF AGAIN. WAITED FOR FEW MINUTES TURNED IT ON, ENGINE LIGHT STILL ON, SHIFT IT DRIVE, PUSH THE PEDAL (GAS) DOESN'T GO, ABOUT 3 SECONDS LATER IT DRIVE NORMALLY. EVERY TIME SHIFT TO DRIVE HAVE TO WAIT FEW SEC TO GO.

Feb 1, 2016

DRIVE ABOUT 37689 MILES. INSERTED KEY TO RUN, NOTHING HAPPENED, TURNED IT OFF, TURNED IT BACK TO RUN, IT POWER UP BUT ENGINE LIGHT POP OUT, TRANSMISSION FAILURE, TCM INTERNAL FAILURE CODE P1634. TURNED IT OFF, WAITED FOR HALF HOUR, TURNED IT ON, POWER RUN NORMAL WITH A LOT OF NOISE, ENGINE LIGHT STILL ON. SHIFT IT TO DRIVE AND IT GOES BACKWARD, THEN SHIFT IT TO PARK, CRANKING NOISE UNDER THE CAR. MESSAGED TRANSMISSION SERVICE, PARK BRAKE SERVICE AND ESC DISABLED/OFF. TURNED IT OFF AGAIN. WAITED FOR FEW MINUTES TURNED IT ON, ENGINE LIGHT STILL ON, SHIFT IT DRIVE, PUSH THE PEDAL (GAS) DOESN'T GO, ABOUT 3 SECONDS LATER IT DRIVE NORMALLY. EVERY TIME SHIFT TO DRIVE HAVE TO WAIT FEW SEC TO GO.

Jan 24, 2016 38,675 mi

WHILE DRIVING THE VEHICLE, THE VEHICLE ALL OF A SUDDEN SHUT OFF. THE "SERVICE TRANSMISSION" LIGHT CAME ON. AFTER SENDING THE TRUCK TO THE DEALERSHIP, TWO DAYS LATER I EXPERIENCED THE SAME ISSUE. THE TRUCK SHUT OFF WHEN I WAS TURNING INTO THE INTERSECTION WHILE TAKING MY KIDS TO SCHOOL. SAME MESSAGE APPEARED ON THE DASH. I'VE READ ONLINE THAT MANY JEEP CHEROKEE OWNERS ARE EXPERIENCING THE SAME ISSUE. MY VEHICLE WAS PURCHASED BRAND NEW IN 2014, 37,688 MILES. THE VEHICLE IS STILL IN THE SHOP, BUT I AM HONESTLY AFRAID TO DRIVE IT AGAIN BECAUSE IT IS VERY DANGEROUS TO DRIVE A VEHICLE AND TO HAVE IT JUST SHUT OFF ALL OF A SUDDEN DUE TO A FAULTY TRANSMISSION BY THE MANUFACTURER.

Jan 24, 2016 38,675 mi

WHILE DRIVING THE VEHICLE, THE VEHICLE ALL OF A SUDDEN SHUT OFF. THE "SERVICE TRANSMISSION" LIGHT CAME ON. AFTER SENDING THE TRUCK TO THE DEALERSHIP, TWO DAYS LATER I EXPERIENCED THE SAME ISSUE. THE TRUCK SHUT OFF WHEN I WAS TURNING INTO THE INTERSECTION WHILE TAKING MY KIDS TO SCHOOL. SAME MESSAGE APPEARED ON THE DASH. I'VE READ ONLINE THAT MANY JEEP CHEROKEE OWNERS ARE EXPERIENCING THE SAME ISSUE. MY VEHICLE WAS PURCHASED BRAND NEW IN 2014, 37,688 MILES. THE VEHICLE IS STILL IN THE SHOP, BUT I AM HONESTLY AFRAID TO DRIVE IT AGAIN BECAUSE IT IS VERY DANGEROUS TO DRIVE A VEHICLE AND TO HAVE IT JUST SHUT OFF ALL OF A SUDDEN DUE TO A FAULTY TRANSMISSION BY THE MANUFACTURER.

Jan 22, 2016 Crash

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED FOR THE REAR END DAMAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 03/09/16*LJ *CN

Jan 22, 2016 Crash

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE MECHANIC WAS UNABLE TO LOCATE OR DUPLICATE THE FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED FOR THE REAR END DAMAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 03/09/16*LJ *CN

Jan 21, 2016 16,539 mi

I STARTED MY CAR WITH PUSH BUTTON IGNITION AND IT IMMEDIATELY ACCELERATED TO 4000 RPM AND STAYED AT THAT SPEED FOR OVER 20 MINUTES. DURING THAT TIME, I WAS UNABLE TO TURN THE CAR OFF AND COULD NOT SHIFT THE CAR. WHEN THE ENGINE FINALLY RETURNED TO A NORMAL IDLE SPEED, I COULD SHIFT THE CAR BUT COULD NOT ACCELERATE THE ENGINE. I WOULD PRESS THE GAS PEDAL AND NOTHING HAPPENED...THE ENGINE REMAINED RUNNING AT IDLE. I CALLED TO HAVE IT TOWED TO THE DEALER AND AFTER IT SAT FOR AN HOUR OR SO , IT WAS ABLE TO BE DRIVEN ON TO THE FLATBED TRUCK. THE CHECK ENGINE LIGHT WAS ON. AFTER 5 DAYS, THE SERVICE MANAGER CALLED AND SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE CHECK ENGINE LIGHT WAS NOT ON AND THERE WERE NO CODES INDICATING A PROBLEM. THEY DID NOTHING TO FIND OR ADDRESS THIS PROBLEM AND I'M CONCERNED THAT IT COULD HAPPEN AGAIN WHILE I'M DRIVING THE CAR. I AM ALSO CONCERNED THAT THE ENGINE COULD HAVE BEEN DAMAGED BY RUNNING CONTINUALLY AT 4OOO RPM FOR OVER 20 MINUTES.. I WOULD ASSUME THAT THIS EVENT WAS CAUSED BY A SOFTWARE PROBLEM, SO I AM CONFIDENT THAT IT WILL REOCCUR. FRNKLY, I AM AFRAID TO DRIVE THIS CAR.

Jan 21, 2016 16,539 mi

I STARTED MY CAR WITH PUSH BUTTON IGNITION AND IT IMMEDIATELY ACCELERATED TO 4000 RPM AND STAYED AT THAT SPEED FOR OVER 20 MINUTES. DURING THAT TIME, I WAS UNABLE TO TURN THE CAR OFF AND COULD NOT SHIFT THE CAR. WHEN THE ENGINE FINALLY RETURNED TO A NORMAL IDLE SPEED, I COULD SHIFT THE CAR BUT COULD NOT ACCELERATE THE ENGINE. I WOULD PRESS THE GAS PEDAL AND NOTHING HAPPENED...THE ENGINE REMAINED RUNNING AT IDLE. I CALLED TO HAVE IT TOWED TO THE DEALER AND AFTER IT SAT FOR AN HOUR OR SO , IT WAS ABLE TO BE DRIVEN ON TO THE FLATBED TRUCK. THE CHECK ENGINE LIGHT WAS ON. AFTER 5 DAYS, THE SERVICE MANAGER CALLED AND SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE CHECK ENGINE LIGHT WAS NOT ON AND THERE WERE NO CODES INDICATING A PROBLEM. THEY DID NOTHING TO FIND OR ADDRESS THIS PROBLEM AND I'M CONCERNED THAT IT COULD HAPPEN AGAIN WHILE I'M DRIVING THE CAR. I AM ALSO CONCERNED THAT THE ENGINE COULD HAVE BEEN DAMAGED BY RUNNING CONTINUALLY AT 4OOO RPM FOR OVER 20 MINUTES.. I WOULD ASSUME THAT THIS EVENT WAS CAUSED BY A SOFTWARE PROBLEM, SO I AM CONFIDENT THAT IT WILL REOCCUR. FRNKLY, I AM AFRAID TO DRIVE THIS CAR.

Jan 18, 2016 15,995 mi

MY VEHICLE HAS HAD CONTINUOUS ISSUES OF JERKING/MISSING GEARS WHEN IT SHIFTS, WHEN I TOOK TO BE CHECKED I WAS TOLD IT WAS A KNOWN PROBLEM WITH THIS VEHICLE AND THERE WAS NOTHING THAT COULD BE DONE UNTIL THE ENGINE BLOWS UP. I WAS NOT NOTIFIED OF ANY SORT OF ISSUES WHEN I BOUGHT THE VEHICLE NEW. I HAVE ALSO NOW HAD CONTINUOUS PROBLEMS WITH MY VEHICLE NOT STARTING FROM BEING STATIONARY, MULTIPLE TIMES IT HAS NOT STARTED AFTER BEING OFF FOR A PERIOD OF TIME, IE 24 HOURS, BUT ALSO NUMEROUS TIMES MY VEHICLE HAS SHUT OFF WHILE IN MOTION, I WAS DRIVING DOWN THE ROAD AND MY VEHICLE JUST SHUT OFF COMPLETELY, NO LIGHTS, NO GAS, NO RADIO ETC. I WAS LUCKILY ON THE SIDE OF A NON-BUSY ROAD AT THAT TIME ABOUT TO TURN ONTO A MAIN ROAD. I HAD BOTH MY CHILDREN IN THE VEHICLE WITH ME. I WAS UNABLE TO START MY VEHICLE FROM THIS NOW STATIONARY POSITION FOR APPROX. 15 MINUTES I SAT IDLE IN THE ROAD WITH MY CHILDREN IN THE CAR. ANOTHER TIME MY VEHICLE SHUT OFF WHILE I WAS DRIVING IN A BUSY INTERSECTION MY CAR SHUT OFF AS I WAS TURNING AND I WAS ALMOST T-BONED MY VEHICLE STARTED UP AFTER TRYING A FEW TIMES AND I WAS ABLE TO GET OUT OF THE ROAD WAY. ONCE I WAS PARKED IN A PARKING LOT TO COLLECT MYSELF, MY VEHICLE WOULD NOT START AGAIN. IT TOOK APPROX. 4 TIMES TRYING TO START IT AGAIN. I HAVE CONTACTED THE DEALERSHIP AGAIN AND WILL BE TAKING IT BACK, TO BE CHECKED. WHEN I TOOK IT TO THEM THE FIRST TIME FOR IT TO BE CHECKED AS TO WHY IT SHUT OFF AND THEY COULD ONLY COME UP WITH THAT IT WAS LOW ON OIL, THEY DID AN OIL CHANGE AND SAID NOTHING WAS WRONG WITH MY VEHICLE, WHICH CLEARLY THE OIL WASN'T THE PROBLEM BECAUSE IT HAS ONLY BEEN ABOUT 400 MILES SINCE THE OIL CHANGE.

Jan 18, 2016 15,995 mi

MY VEHICLE HAS HAD CONTINUOUS ISSUES OF JERKING/MISSING GEARS WHEN IT SHIFTS, WHEN I TOOK TO BE CHECKED I WAS TOLD IT WAS A KNOWN PROBLEM WITH THIS VEHICLE AND THERE WAS NOTHING THAT COULD BE DONE UNTIL THE ENGINE BLOWS UP. I WAS NOT NOTIFIED OF ANY SORT OF ISSUES WHEN I BOUGHT THE VEHICLE NEW. I HAVE ALSO NOW HAD CONTINUOUS PROBLEMS WITH MY VEHICLE NOT STARTING FROM BEING STATIONARY, MULTIPLE TIMES IT HAS NOT STARTED AFTER BEING OFF FOR A PERIOD OF TIME, IE 24 HOURS, BUT ALSO NUMEROUS TIMES MY VEHICLE HAS SHUT OFF WHILE IN MOTION, I WAS DRIVING DOWN THE ROAD AND MY VEHICLE JUST SHUT OFF COMPLETELY, NO LIGHTS, NO GAS, NO RADIO ETC. I WAS LUCKILY ON THE SIDE OF A NON-BUSY ROAD AT THAT TIME ABOUT TO TURN ONTO A MAIN ROAD. I HAD BOTH MY CHILDREN IN THE VEHICLE WITH ME. I WAS UNABLE TO START MY VEHICLE FROM THIS NOW STATIONARY POSITION FOR APPROX. 15 MINUTES I SAT IDLE IN THE ROAD WITH MY CHILDREN IN THE CAR. ANOTHER TIME MY VEHICLE SHUT OFF WHILE I WAS DRIVING IN A BUSY INTERSECTION MY CAR SHUT OFF AS I WAS TURNING AND I WAS ALMOST T-BONED MY VEHICLE STARTED UP AFTER TRYING A FEW TIMES AND I WAS ABLE TO GET OUT OF THE ROAD WAY. ONCE I WAS PARKED IN A PARKING LOT TO COLLECT MYSELF, MY VEHICLE WOULD NOT START AGAIN. IT TOOK APPROX. 4 TIMES TRYING TO START IT AGAIN. I HAVE CONTACTED THE DEALERSHIP AGAIN AND WILL BE TAKING IT BACK, TO BE CHECKED. WHEN I TOOK IT TO THEM THE FIRST TIME FOR IT TO BE CHECKED AS TO WHY IT SHUT OFF AND THEY COULD ONLY COME UP WITH THAT IT WAS LOW ON OIL, THEY DID AN OIL CHANGE AND SAID NOTHING WAS WRONG WITH MY VEHICLE, WHICH CLEARLY THE OIL WASN'T THE PROBLEM BECAUSE IT HAS ONLY BEEN ABOUT 400 MILES SINCE THE OIL CHANGE.

Jan 12, 2016 35,000 mi

CAR HAS LOST POWER WHILE DRIVING 3X. CAR WAS IN MOTION/TRAFFIC TRAVELLING AT 65MPH, 45MPH, 65 MPH.DEALER/MANUFACTURER ARE NOT ABLE TO IDENTIFY PROBLEM. SERVICE ADVISOR AT STEVEN'S CREEK CHRYSLER, DODGE,JEEP STATED THAT JEEP NEEDS TO BUY THE CAR BACK BUT MANUFACTURER IS UNABLE TO HELP OUT. CAR TOWED TWICE TO DEALER.

Jan 12, 2016 35,000 mi

CAR HAS LOST POWER WHILE DRIVING 3X. CAR WAS IN MOTION/TRAFFIC TRAVELLING AT 65MPH, 45MPH, 65 MPH.DEALER/MANUFACTURER ARE NOT ABLE TO IDENTIFY PROBLEM. SERVICE ADVISOR AT STEVEN'S CREEK CHRYSLER, DODGE,JEEP STATED THAT JEEP NEEDS TO BUY THE CAR BACK BUT MANUFACTURER IS UNABLE TO HELP OUT. CAR TOWED TWICE TO DEALER.

Dec 31, 2015 33,828 mi

AT FOUR DIFFERENT RANDOM OCCASIONS VEHICLE WILL DISENGAGE THE TRANSMISSION WHILE IN DRIVE AND BECOME UNCONTROLLABLE ONLY THING RESPONSIVE ARE THE BRAKES. THE POWER STEERING WILL GO OUT AS WELL AND THE VEHICLE TRANSMISSION LIGHT AND PARKING LIGHT WILL APPEAR ON THE GAUGE DISPLAY. AFTER PULLING OVER ON THE HIGHWAY AND LETTING THE VEHICLE SIT OFF FOR 5 MINUTES, I WOULD THEN RESTART THE VEHICLE AND STILL GET A INDICATOR STATING TO PUT THE VEHICLE IN PARK WHEN IT IS ALREADY IN PARK. AFTERWARDS VEHICLE INDICATOR LIGHTS WOULD GO AWAY AFTER A FEW RESTARTS AND ONCE PUT IN DRIVE GEARS WOULD SHIFT ROUGHLY. AFTER MULTIPLE TIMES OF TURNING THE VEHICLE ON AND OFF THINGS WILL RETURN TO NORMAL BUT AS STATED BEFORE I HAVE NO CLUE WHAT TRIGGERS THE TRANSMISSION TO DISENGAGE. IT HAS HAPPENED TO ME WHILE DRIVING THROUGH THE CITY AND HIGHWAY GOING AT DIFFERENT SPEEDS.

Dec 31, 2015 33,828 mi

AT FOUR DIFFERENT RANDOM OCCASIONS VEHICLE WILL DISENGAGE THE TRANSMISSION WHILE IN DRIVE AND BECOME UNCONTROLLABLE ONLY THING RESPONSIVE ARE THE BRAKES. THE POWER STEERING WILL GO OUT AS WELL AND THE VEHICLE TRANSMISSION LIGHT AND PARKING LIGHT WILL APPEAR ON THE GAUGE DISPLAY. AFTER PULLING OVER ON THE HIGHWAY AND LETTING THE VEHICLE SIT OFF FOR 5 MINUTES, I WOULD THEN RESTART THE VEHICLE AND STILL GET A INDICATOR STATING TO PUT THE VEHICLE IN PARK WHEN IT IS ALREADY IN PARK. AFTERWARDS VEHICLE INDICATOR LIGHTS WOULD GO AWAY AFTER A FEW RESTARTS AND ONCE PUT IN DRIVE GEARS WOULD SHIFT ROUGHLY. AFTER MULTIPLE TIMES OF TURNING THE VEHICLE ON AND OFF THINGS WILL RETURN TO NORMAL BUT AS STATED BEFORE I HAVE NO CLUE WHAT TRIGGERS THE TRANSMISSION TO DISENGAGE. IT HAS HAPPENED TO ME WHILE DRIVING THROUGH THE CITY AND HIGHWAY GOING AT DIFFERENT SPEEDS.

Dec 30, 2015 39,000 mi

I BOUGHT A NEW 2014 JEEP CHEROKEE LIMITED AND AFTER ONE WEEK, CHECK ENGINE LIGHT CAME ON AND CAR WOULDN'T START. TAKEN BACK TO DEALERSHIP AND WAS TOLD IT WAS FIXED. SINCE THEN THE JEEP SHIFTS VERY HARD MAKING THE SUV LURCH FORWARD AT TIMES AND OTHER TIMES IT WILL SHIFT INTO A LOWER GEAR WHEN SPEEDS OVER 50 MPH AND MAKE THE SUV JERK TO A SLOWER SPEED. WHEN CRUISING DOWN A HILL WITHOUT PUSHING THE ACCELERATOR, SUV WILL SHIFT GEARS MANY DIFFERENT TIMES CAUSING THE JEEP TO LURCH FORWARD QUICKLY WITHOUT WARNING. WHEN TRYING TO PASS A CAR ON THE HWY, IT TAKES JEEP A FEW SECONDS TO "CATCH" THE GEAR AND MAKE IT GO FASTER. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS HITTING ME AND ME, HITTING OTHERS DUE TO THE UNPREDICTABILITY OF SPEEDS AND JERKING FORWARD. I HAVE HAD THE SUV IN THE SHOP 4 TIMES FOR "SOFTWARE UPDATES" AND TOLD THAT WOULD FIX THE PROBLEM. IT HAS NEVER FIXED THE PROBLEM. MOST RECENT NEAR MISS WAS YESTERDAY 29 DEC DUE TO DOWNSHIFTING WILE MOVING AT HIGHER SPEEDS AND CAUSING THE SUV TO SLOW DRAMATICALLY WITHOUT WARNING. *JS

Dec 30, 2015 39,000 mi

I BOUGHT A NEW 2014 JEEP CHEROKEE LIMITED AND AFTER ONE WEEK, CHECK ENGINE LIGHT CAME ON AND CAR WOULDN'T START. TAKEN BACK TO DEALERSHIP AND WAS TOLD IT WAS FIXED. SINCE THEN THE JEEP SHIFTS VERY HARD MAKING THE SUV LURCH FORWARD AT TIMES AND OTHER TIMES IT WILL SHIFT INTO A LOWER GEAR WHEN SPEEDS OVER 50 MPH AND MAKE THE SUV JERK TO A SLOWER SPEED. WHEN CRUISING DOWN A HILL WITHOUT PUSHING THE ACCELERATOR, SUV WILL SHIFT GEARS MANY DIFFERENT TIMES CAUSING THE JEEP TO LURCH FORWARD QUICKLY WITHOUT WARNING. WHEN TRYING TO PASS A CAR ON THE HWY, IT TAKES JEEP A FEW SECONDS TO "CATCH" THE GEAR AND MAKE IT GO FASTER. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS HITTING ME AND ME, HITTING OTHERS DUE TO THE UNPREDICTABILITY OF SPEEDS AND JERKING FORWARD. I HAVE HAD THE SUV IN THE SHOP 4 TIMES FOR "SOFTWARE UPDATES" AND TOLD THAT WOULD FIX THE PROBLEM. IT HAS NEVER FIXED THE PROBLEM. MOST RECENT NEAR MISS WAS YESTERDAY 29 DEC DUE TO DOWNSHIFTING WILE MOVING AT HIGHER SPEEDS AND CAUSING THE SUV TO SLOW DRAMATICALLY WITHOUT WARNING. *JS

Dec 11, 2015

ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. PURCHASED VEHICLE MAY 8 2014 INCIDENT DATES MAY 9 , 2014 BAKE & RADIO COMPLAINT MAY 12, 2014 BRAKE COMPLAINT SEPT 5, 2014 RADIO COMPLAINT SEPT 9, 2014 RADIO REPLACED SEPT 11,2014 RADIO COMPLAINT 4/6/15 COMPLAINT OVER JERKING VEHICLE 7/21/15 INSTALLED NEW TRANSMISSION / INSTALLED NEW DOOR HANDLE LATCH FOR TRUNK 12/5/15 JERKING SUV TWICE 2 STOPS DRIVING 12/7/15 RETURNED TO DEALERSHIP

Dec 11, 2015

ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. PURCHASED VEHICLE MAY 8 2014 INCIDENT DATES MAY 9 , 2014 BAKE & RADIO COMPLAINT MAY 12, 2014 BRAKE COMPLAINT SEPT 5, 2014 RADIO COMPLAINT SEPT 9, 2014 RADIO REPLACED SEPT 11,2014 RADIO COMPLAINT 4/6/15 COMPLAINT OVER JERKING VEHICLE 7/21/15 INSTALLED NEW TRANSMISSION / INSTALLED NEW DOOR HANDLE LATCH FOR TRUNK 12/5/15 JERKING SUV TWICE 2 STOPS DRIVING 12/7/15 RETURNED TO DEALERSHIP

Dec 7, 2015 21,062 mi

CAR HAS BEEN TAKEN IN TO THE DEALER NUMEROUS OF TIMES DUE TO TRANSMISSION JERKIN. IN MARCH 2015 THE TRANSMISSION WAS REPLACES AND THE JERKING CONTINUOUS. I HAVE BEEN TAKING THE CAR IN FOR THE TRANSMISSION JERKING BUT ACCORDING TO THE DEALER THEY CAN'T DUPLICATE. AS OF NOVEMBER 26,2015; THE CAR STARTED TO STALL WHILE IN MOVEMENT AND I HAVE TO WAIT ABOUT 10 MIN FOR THE CAR TO START. SO THIS MEANS THAT THE CAR STOPS IN THE MIDDLE OF THE STREET AND FREEWAYS WITH GOING TRAFFIC AND DOES NOT TURN BACK ON. IT HAPPENED EVERY DAY AFTER THAT. ON NOVEMBER 30, 2015; IN A MATTER OF 3 BLOCK THE CAR STOPPED 3 TIMES. I TOOK THE CAR TO THE DEALER ON DECEMBER 1, 2015 AND AS OF NOW THEY WANT ME TO PICK UP THE CAR BECAUSE THEY CAN NOT DUPLICATE. TO ME IS A MATTER OF SAFETY. I DRIVE BY MYSELF WITH MY 3 KIDS. I DON'T UNDERSTAND IF THEY ARE WAITING FOR SOMETHING MAJOR TO HAPPEN TO ME AND MY KIDS TO DO SOMETHING ABOUT IT. I HAVE A TRIP PLANNED FOR THIS WEEKEND AND HONESTLY I DON'T EVEN KNOW IF IT WOULD HAPPEN DUE TO THE INSECURITY OF THE VEHICLE. I HAVE CONTACTED MANUFACTURING AND THEY ARE DOING NOTHING ABOUT IT . ALSO, A BBB CLAIM WAS DONE BECAUSE OF THE ISSUES WITH THE TRANSMISSION AND THERE WAS NOTHING DONE ABOUT IT EITHER. I AND GETTING READY TO DO ANOTHER BBB DUE TO THE STALLING AS WELL.

Dec 7, 2015 21,062 mi

CAR HAS BEEN TAKEN IN TO THE DEALER NUMEROUS OF TIMES DUE TO TRANSMISSION JERKIN. IN MARCH 2015 THE TRANSMISSION WAS REPLACES AND THE JERKING CONTINUOUS. I HAVE BEEN TAKING THE CAR IN FOR THE TRANSMISSION JERKING BUT ACCORDING TO THE DEALER THEY CAN'T DUPLICATE. AS OF NOVEMBER 26,2015; THE CAR STARTED TO STALL WHILE IN MOVEMENT AND I HAVE TO WAIT ABOUT 10 MIN FOR THE CAR TO START. SO THIS MEANS THAT THE CAR STOPS IN THE MIDDLE OF THE STREET AND FREEWAYS WITH GOING TRAFFIC AND DOES NOT TURN BACK ON. IT HAPPENED EVERY DAY AFTER THAT. ON NOVEMBER 30, 2015; IN A MATTER OF 3 BLOCK THE CAR STOPPED 3 TIMES. I TOOK THE CAR TO THE DEALER ON DECEMBER 1, 2015 AND AS OF NOW THEY WANT ME TO PICK UP THE CAR BECAUSE THEY CAN NOT DUPLICATE. TO ME IS A MATTER OF SAFETY. I DRIVE BY MYSELF WITH MY 3 KIDS. I DON'T UNDERSTAND IF THEY ARE WAITING FOR SOMETHING MAJOR TO HAPPEN TO ME AND MY KIDS TO DO SOMETHING ABOUT IT. I HAVE A TRIP PLANNED FOR THIS WEEKEND AND HONESTLY I DON'T EVEN KNOW IF IT WOULD HAPPEN DUE TO THE INSECURITY OF THE VEHICLE. I HAVE CONTACTED MANUFACTURING AND THEY ARE DOING NOTHING ABOUT IT . ALSO, A BBB CLAIM WAS DONE BECAUSE OF THE ISSUES WITH THE TRANSMISSION AND THERE WAS NOTHING DONE ABOUT IT EITHER. I AND GETTING READY TO DO ANOTHER BBB DUE TO THE STALLING AS WELL.

Nov 26, 2015 Fire 31,000 mi

AFTER DEALERSHIP REPLACED TRANSMISSION AT 30,000 MILES FOR IMPROPERLY SHIFTING WE NOTICED A BURNING SMELL AND NOTICED NEW TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY. WE CALLED THE DEALERSHIP AND WAS ADVISED THAT THE NOT GET IT IN TO BE CHECKED FOR ANOTHER WEEK AND A HALF. AT 9:10PM I WENT AROUND THE CORNER ABOUT 4 BLOCKS TO VISIT WITH A FRIEND AND LEFT AND CAME BACK TO MY HOME WHERE I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. UPOING THE HOOD I SAW LIGHT FROM A FLAME AND EXTINGUISHED IT USING A GARDEN HOSE. MINIMAL DAMAGE BUT FIRE NON THE LESS. CHRYSLER CORPORATE STATED I CAN NOT DRIVE IT AND TO LET IT SIT UN TOUCHED. I HAVE A DAUGHTER TO GET TO SCHOOL AND JOBS TO DO THAT PAYS MY BILLS. THREE DAYS PASS I CALL CHRYSLER AGAIN AND STATE I AM GOING TO FIX THE VEHICLE MY SELF AND SEND THEM A BILL. I TIGHTEN THE TRANSMISSION LINES THEY DID SEEM LOOSE. NO TRANSMISSION STILL LEAKING. 15 DAYS LATER STILL NO WORD FROM CRYSLER. I HAVE A $28,880 PAPER WEIGHT IN MY FRONT YARD COSTING ME $380 A MONTH. I HAVE CALLED CRYSLER EVERY DAY FOR A 2 WEEKS AND ALL THEY CAN TELL ME IS " ITS IN OUR LEGAL DEPARTMENT". NO CALL, NO LOANER, NOTHING. AN EXPENSIVE PAPER WEIGHT COSTING MONEY.

Nov 26, 2015 Fire 31,000 mi

AFTER DEALERSHIP REPLACED TRANSMISSION AT 30,000 MILES FOR IMPROPERLY SHIFTING WE NOTICED A BURNING SMELL AND NOTICED NEW TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY. WE CALLED THE DEALERSHIP AND WAS ADVISED THAT THE NOT GET IT IN TO BE CHECKED FOR ANOTHER WEEK AND A HALF. AT 9:10PM I WENT AROUND THE CORNER ABOUT 4 BLOCKS TO VISIT WITH A FRIEND AND LEFT AND CAME BACK TO MY HOME WHERE I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. UPOING THE HOOD I SAW LIGHT FROM A FLAME AND EXTINGUISHED IT USING A GARDEN HOSE. MINIMAL DAMAGE BUT FIRE NON THE LESS. CHRYSLER CORPORATE STATED I CAN NOT DRIVE IT AND TO LET IT SIT UN TOUCHED. I HAVE A DAUGHTER TO GET TO SCHOOL AND JOBS TO DO THAT PAYS MY BILLS. THREE DAYS PASS I CALL CHRYSLER AGAIN AND STATE I AM GOING TO FIX THE VEHICLE MY SELF AND SEND THEM A BILL. I TIGHTEN THE TRANSMISSION LINES THEY DID SEEM LOOSE. NO TRANSMISSION STILL LEAKING. 15 DAYS LATER STILL NO WORD FROM CRYSLER. I HAVE A $28,880 PAPER WEIGHT IN MY FRONT YARD COSTING ME $380 A MONTH. I HAVE CALLED CRYSLER EVERY DAY FOR A 2 WEEKS AND ALL THEY CAN TELL ME IS " ITS IN OUR LEGAL DEPARTMENT". NO CALL, NO LOANER, NOTHING. AN EXPENSIVE PAPER WEIGHT COSTING MONEY.

Nov 17, 2015 27,000 mi

2 TIMES ALREADY I HAVE HAD TO TAKE MY CAR INTO THE DEALERSHIP BECAUSE IT WOULD SHUT OFF RANDOMLY WHILE DRIVING. THIS HAS HAPPENED WHILE ON THE HIGHWAY AND ALSO WHILE ON BUSY STREETS. SO FAR I HAVE BEEN ABLE TO DRIFT TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND THEN TURN THE CAR OFF AND BACK ON. THE CAR SPUTTERS WHEN RESTARTING AND ON MULTIPLE OCCASIONS WILL STALL AGAIN. BOTH TIMES THEY TRIED TO BLAME IT ON THE OIL CHANGE BEING OVERDUE. THE 2ND TIME I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY STATED THERE WAS NO OIL IN THE CAR. HOW A CAR LOSES OIL IF THERE ISN'T A LEAK, I'M NOT SURE. THIS IS NOW THE THIRD TIME IT IS HAPPENING AND BASED ON THE CAR'S COMPUTER I STILL HAVE 30% TO GO BEFORE NEEDING AN OIL CHANGE AND THE CAR IS SHUTTING OFF ON ME AGAIN RANDOMLY. I WAS AT THE DEALERSHIP FOR THE 2ND TIME LESS THAN 3 MONTHS AGO. I DRIVE IN MIAMI AND HAVE BEEN LUCKY THAT MY SON WAS NOT IN THE CAR WITH ME.

Nov 17, 2015 4,900 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AND RELEASED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. IN ADDITION, THE VEHICLE SPUTTERED AS IF IT WOULD STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,900.

Nov 17, 2015 27,000 mi

2 TIMES ALREADY I HAVE HAD TO TAKE MY CAR INTO THE DEALERSHIP BECAUSE IT WOULD SHUT OFF RANDOMLY WHILE DRIVING. THIS HAS HAPPENED WHILE ON THE HIGHWAY AND ALSO WHILE ON BUSY STREETS. SO FAR I HAVE BEEN ABLE TO DRIFT TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND THEN TURN THE CAR OFF AND BACK ON. THE CAR SPUTTERS WHEN RESTARTING AND ON MULTIPLE OCCASIONS WILL STALL AGAIN. BOTH TIMES THEY TRIED TO BLAME IT ON THE OIL CHANGE BEING OVERDUE. THE 2ND TIME I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY STATED THERE WAS NO OIL IN THE CAR. HOW A CAR LOSES OIL IF THERE ISN'T A LEAK, I'M NOT SURE. THIS IS NOW THE THIRD TIME IT IS HAPPENING AND BASED ON THE CAR'S COMPUTER I STILL HAVE 30% TO GO BEFORE NEEDING AN OIL CHANGE AND THE CAR IS SHUTTING OFF ON ME AGAIN RANDOMLY. I WAS AT THE DEALERSHIP FOR THE 2ND TIME LESS THAN 3 MONTHS AGO. I DRIVE IN MIAMI AND HAVE BEEN LUCKY THAT MY SON WAS NOT IN THE CAR WITH ME.

Nov 17, 2015 4,900 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AND RELEASED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. IN ADDITION, THE VEHICLE SPUTTERED AS IF IT WOULD STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,900.

Nov 7, 2015 20,000 mi

DRIVING TO WORK ON HWY IN HEAVY TRAFFIC I ACCELERATED UP A SMALL HILL CAR JERKED THEN POWERED DOWN ON HWY AT 65 MPH I WAS ABLE TO COAST OVER THREE LANES OF TRAFFIC AND PULL OFF TO SIDE OF ROAD THEN NOTICED SERVICE TRANSMISSION, CHECK PARKING BREAK, PUT CAR IN PARK AND THEN SELECT GEAR ALL CAME ON AS MESSAGES ALSO THE TRACTION CONTROL LIGHT CAME ON. PUT CARE IN PARK AND RESTARTED ENGINE ALL LIGHTS/MESSAGES STILL ON DASH AND CAR WOULD NOT GO INTO GEAR FOR DRIVING. TRIED TWO MORE TIMES AND FINALLY COULD DRIVE UNDER 50 MPH STRAIGHT TO DEALER FOR SERVICE. THE CHECK TRANSMISSION LIGHT REMAINED ON DURING MY ENTIRE DRIVE TO THE DEALERSHIP. I HAD PREVIOUSLY EXPERIENCED ACCELERATION WHEN IN TRAFFIC COASTING AND MY FOOT OFF GAS PEDAL. ALSO HARD SHIFTING MULTIPLE TIMES LIKE IT WAS SKIPPING GEARS WHEN ACCELERATING. VERY SCARY AND UNSAFE SITUATION TO BE IN.

Nov 7, 2015 20,000 mi

DRIVING TO WORK ON HWY IN HEAVY TRAFFIC I ACCELERATED UP A SMALL HILL CAR JERKED THEN POWERED DOWN ON HWY AT 65 MPH I WAS ABLE TO COAST OVER THREE LANES OF TRAFFIC AND PULL OFF TO SIDE OF ROAD THEN NOTICED SERVICE TRANSMISSION, CHECK PARKING BREAK, PUT CAR IN PARK AND THEN SELECT GEAR ALL CAME ON AS MESSAGES ALSO THE TRACTION CONTROL LIGHT CAME ON. PUT CARE IN PARK AND RESTARTED ENGINE ALL LIGHTS/MESSAGES STILL ON DASH AND CAR WOULD NOT GO INTO GEAR FOR DRIVING. TRIED TWO MORE TIMES AND FINALLY COULD DRIVE UNDER 50 MPH STRAIGHT TO DEALER FOR SERVICE. THE CHECK TRANSMISSION LIGHT REMAINED ON DURING MY ENTIRE DRIVE TO THE DEALERSHIP. I HAD PREVIOUSLY EXPERIENCED ACCELERATION WHEN IN TRAFFIC COASTING AND MY FOOT OFF GAS PEDAL. ALSO HARD SHIFTING MULTIPLE TIMES LIKE IT WAS SKIPPING GEARS WHEN ACCELERATING. VERY SCARY AND UNSAFE SITUATION TO BE IN.

Oct 30, 2015

I HAVE RECEIVED 3 RECALL ALERTS ON DIFFERENT PROBLEMS WITH THE CAR. WHEN I CALL THE DEALER THEY SAID THEY CAN NOT FIX BECAUSE CHRYSLER HAS NOT ISSUED/DELIVERED THE PARTS. IT HAS BEEN OVER 3 2/12 MONTHS SINCE THE FIRST RECALL ALERT AND I HAVE GOTTEN TWO MORE ADDITIONAL NOTICES SINCE THEN. ALL ARE SAFETY RELATED ISSUES. UNACCEPTABLE.

Oct 30, 2015

I HAVE RECEIVED 3 RECALL ALERTS ON DIFFERENT PROBLEMS WITH THE CAR. WHEN I CALL THE DEALER THEY SAID THEY CAN NOT FIX BECAUSE CHRYSLER HAS NOT ISSUED/DELIVERED THE PARTS. IT HAS BEEN OVER 3 2/12 MONTHS SINCE THE FIRST RECALL ALERT AND I HAVE GOTTEN TWO MORE ADDITIONAL NOTICES SINCE THEN. ALL ARE SAFETY RELATED ISSUES. UNACCEPTABLE.

Oct 28, 2015 1,500 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE VEHICLE COMPUTER SOFTWARE WAS RESET BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

Oct 28, 2015 1,500 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE VEHICLE COMPUTER SOFTWARE WAS RESET BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

Oct 26, 2015 33,349 mi

ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED MY CONCERN ABOUT IT BEING SAFE; THE SERVICE ADVISOR RE-ASSURED ME THAT IT WAS. ON MONDAY, AUGUST 3, 2015, JUST 7 DAYS AFTER THE VEHICLE FAILED ME, I WAS EN ROUTE TO WORK ON 91-N I WAS TRAVELING IN THE MIDDLE LANE SURROUNDED BY MULTIPLE VEHICLES. AGAIN, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I WAS ALMOST HIT BY OTHER VEHICLES WHILE TRYING TO MAKE MY WAY TO THE RIGHT SIDE OF THE HIGHWAY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. FOR THE SECOND TIME IN ONE WEEK, THE VEHICLE FAILED IN THE SAME MANNER AND I NARROWLY MANAGED TO GET TO THE BREAKDOWN LANE. CHRYSLER INSISTS THAT THIS VEHICLE IS SAFE TO DRIVE. THIS IS THE THIRD JEEP CHEROKEE IN CONNECTICUT THAT I AM PERSONALLY AWARE OF THAT HAS THE SAME DEFECT; THIS IS UNACCEPTABLE. I PURCHASED A NEW JEEP TO BE SAFE; MY EXPERIENCE WITH JEEP HAS BEEN FAR FROM THAT. I AM STUCK PAYING OF AN UNSAFE VEHICLE. NARROWLY AVOIDING BEING KILLED TWICE IN THIS VEHICLE IS ENOUGH FOR ME.

Oct 26, 2015 33,349 mi

ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED MY CONCERN ABOUT IT BEING SAFE; THE SERVICE ADVISOR RE-ASSURED ME THAT IT WAS. ON MONDAY, AUGUST 3, 2015, JUST 7 DAYS AFTER THE VEHICLE FAILED ME, I WAS EN ROUTE TO WORK ON 91-N I WAS TRAVELING IN THE MIDDLE LANE SURROUNDED BY MULTIPLE VEHICLES. AGAIN, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I WAS ALMOST HIT BY OTHER VEHICLES WHILE TRYING TO MAKE MY WAY TO THE RIGHT SIDE OF THE HIGHWAY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. FOR THE SECOND TIME IN ONE WEEK, THE VEHICLE FAILED IN THE SAME MANNER AND I NARROWLY MANAGED TO GET TO THE BREAKDOWN LANE. CHRYSLER INSISTS THAT THIS VEHICLE IS SAFE TO DRIVE. THIS IS THE THIRD JEEP CHEROKEE IN CONNECTICUT THAT I AM PERSONALLY AWARE OF THAT HAS THE SAME DEFECT; THIS IS UNACCEPTABLE. I PURCHASED A NEW JEEP TO BE SAFE; MY EXPERIENCE WITH JEEP HAS BEEN FAR FROM THAT. I AM STUCK PAYING OF AN UNSAFE VEHICLE. NARROWLY AVOIDING BEING KILLED TWICE IN THIS VEHICLE IS ENOUGH FOR ME.

Oct 23, 2015 18,000 mi

I BOUGHT THIS CAR BRAND NEW, AND HAVE HAD PROBLEMS WITH IT STARTING RANDOMLY, LOCKING, AND UNLOCKING RANDOMLY, ALARM GOING OFF IN THE MIDDLE OF NIGHT, (YES, MY NEIGHBORS HATE ME) AND NOW MY STEREO GOES IN AND OUT..

Oct 23, 2015 18,000 mi

I BOUGHT THIS CAR BRAND NEW, AND HAVE HAD PROBLEMS WITH IT STARTING RANDOMLY, LOCKING, AND UNLOCKING RANDOMLY, ALARM GOING OFF IN THE MIDDLE OF NIGHT, (YES, MY NEIGHBORS HATE ME) AND NOW MY STEREO GOES IN AND OUT..

Oct 22, 2015 12,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE UPSHIFTED WITHOUT BEING PROMPTED AND THEN RETURNED TO ORIGINAL SHIFT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER RECALL, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Oct 22, 2015 12,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE UPSHIFTED WITHOUT BEING PROMPTED AND THEN RETURNED TO ORIGINAL SHIFT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER RECALL, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Oct 20, 2015 3 mi

TRANMISSION JERK OFTEN, ENGINE SOMETHING ABOUT TO SHUT OFF, I WAS AT MCDONALD DRIVE THUR, AND THE TRANMISSION JERK ALOT , AND ENGINE SHUT OFF. THIS IS NOT MY FIRST TIMES THAT HAPPPEN. WENT TO DEALER 5 TIMES AND INFORM THEM OFF THE PROBLEM, THEY LOOK AT IT AND SAID THERE IS NOTHING THAT THEY CAN FIND. IT BECAUSE THEY NOT DRIVING IT EVERYDAY. THIS WAS THE WORST PURCHASE I EVER DID. I WANTED A ACURA BUT WIFE LIKE THE STYLE OF THE CAR. I REGRET GETTING THIS CAR. IF I CAN REPLACE IT I WOULD DEFINITLY DO IT TODAY. WORST CAR EVER 2014 JEEP CHEROKEE. OR AT LESS A REPLACEMENT VEHICLE.

Oct 20, 2015 3 mi

TRANMISSION JERK OFTEN, ENGINE SOMETHING ABOUT TO SHUT OFF, I WAS AT MCDONALD DRIVE THUR, AND THE TRANMISSION JERK ALOT , AND ENGINE SHUT OFF. THIS IS NOT MY FIRST TIMES THAT HAPPPEN. WENT TO DEALER 5 TIMES AND INFORM THEM OFF THE PROBLEM, THEY LOOK AT IT AND SAID THERE IS NOTHING THAT THEY CAN FIND. IT BECAUSE THEY NOT DRIVING IT EVERYDAY. THIS WAS THE WORST PURCHASE I EVER DID. I WANTED A ACURA BUT WIFE LIKE THE STYLE OF THE CAR. I REGRET GETTING THIS CAR. IF I CAN REPLACE IT I WOULD DEFINITLY DO IT TODAY. WORST CAR EVER 2014 JEEP CHEROKEE. OR AT LESS A REPLACEMENT VEHICLE.

Oct 19, 2015 37,416 mi

WHILE IN DRIVE ENGINE SHUTS OFF UNEXPECTEDLY AS A VIOLENT JERK FROM TRANSMISSION OCCURS ( LUCKILY AT SLOWER SPEEDS) DISPLAY SAYS "SHIFT TO P TO SELECT DESIRED GEAR" GOTO PARK AND RESTART IS SPINNING STARTER SOLENOID SEVERAL RETRIES AND ITS LIKE IT NEVER HAPPENED, TOOK TO DEALER AND REOCCURRED ENROUTE DEALER ASKED IF "CHECK ENGINE LIGHT " CAME ON I SAID NO, HE CLAIMS THATS IMPOSSIBLE, THEN SHOWED HIM THE PICTURE I TOOK OF DASH, SAME THING 2 DAYS IN A ROW VERY DANGEROUS IMO

Oct 19, 2015 37,416 mi

WHILE IN DRIVE ENGINE SHUTS OFF UNEXPECTEDLY AS A VIOLENT JERK FROM TRANSMISSION OCCURS ( LUCKILY AT SLOWER SPEEDS) DISPLAY SAYS "SHIFT TO P TO SELECT DESIRED GEAR" GOTO PARK AND RESTART IS SPINNING STARTER SOLENOID SEVERAL RETRIES AND ITS LIKE IT NEVER HAPPENED, TOOK TO DEALER AND REOCCURRED ENROUTE DEALER ASKED IF "CHECK ENGINE LIGHT " CAME ON I SAID NO, HE CLAIMS THATS IMPOSSIBLE, THEN SHOWED HIM THE PICTURE I TOOK OF DASH, SAME THING 2 DAYS IN A ROW VERY DANGEROUS IMO

Oct 16, 2015 42,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND IT RESUMED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Oct 16, 2015 42,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND IT RESUMED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Oct 13, 2015 42,000 mi

WAS DRIVING IN VERY BUSY TOWN, LUCKILY TURNING INTO A PARKING LOT, JEEP HAD LOST ALL POWER, AND WAS SHOWING ENGINE LIGHT, ETC LIGHT FLASHING, AND TRACTION CONTROL WAS SHUT OFF. GOT THE JEEP RUNNING AGAIN ABOUT 15 MINUTES LATER, AUTO ZONE WAS NEXT DOOR BUT THEY COULD NOT READ THE CODES. HAD TO DRIVE AN HOUR TO THE CLOSEST DEALERSHIP. WAS TOLD THERE WAS A RECALL THAT NEEDED TO BE UPDATED, WAS TOLD TO DRIVE IT SO MANY MILES TO RESET EVERYTHING, THEN SENT BACK ON MY WAY. THE NEXT DAY I WAS PUTTING THE REQUIRED MILES ON IT, IT LEFT ME STRANDED ON THE SIDE OF HIGHWAY WITH YOUNG CHILD, GOT IT TO START AGAIN AND MADE IT BACK TO PARK IT THE REST OF THE DAY. NEXT MORNING DROVE 1/4 MILE DOWN ROAD AND IT HAD LOST ALL POWER AGAIN. CALLED DEALERSHIP TO LET THEM KNOW I WAS BRINGING IT BACK, JEEP WOULD NOT GO PAST 3RD GEAR, ALMOST HIT MULTIPLE TIMES TRYING TO GET OFF THE ROAD. GOT TO DEALERSHIP, THEY TOLD ME IT IS UN-DRIVEABLE AFTER DRIVING OVER AN HOUR TO GET THERE, THEY HAD JEEP ALMOST 3 WEEKS. MILEAGE WAS AROUND 18,000. WOULD NEED TO REPLACE TRANSMISSION, WHEN THEY FINALLY CALLED TO SAY IT WAS READY, I WAS TOLD IT WAS BC IT NEEDED AN OIL CHANGE...WITH ONLY 3500 MILES ON THIS CHANGE(FEB2015-MARCH2015). NOW(OCT2015) JEEP SHOWS ENGINE, ETC, TRACTION CONTROL, AFTER TURNING AT LIGHT IN NEIGHBORHOOD. TOOK JEEP TO NEW DEALERSHIP, COULD NOT RECREATE PROBLEM, 3 DAYS FOR DIAGNOSIS.

Oct 13, 2015 42,000 mi

WAS DRIVING IN VERY BUSY TOWN, LUCKILY TURNING INTO A PARKING LOT, JEEP HAD LOST ALL POWER, AND WAS SHOWING ENGINE LIGHT, ETC LIGHT FLASHING, AND TRACTION CONTROL WAS SHUT OFF. GOT THE JEEP RUNNING AGAIN ABOUT 15 MINUTES LATER, AUTO ZONE WAS NEXT DOOR BUT THEY COULD NOT READ THE CODES. HAD TO DRIVE AN HOUR TO THE CLOSEST DEALERSHIP. WAS TOLD THERE WAS A RECALL THAT NEEDED TO BE UPDATED, WAS TOLD TO DRIVE IT SO MANY MILES TO RESET EVERYTHING, THEN SENT BACK ON MY WAY. THE NEXT DAY I WAS PUTTING THE REQUIRED MILES ON IT, IT LEFT ME STRANDED ON THE SIDE OF HIGHWAY WITH YOUNG CHILD, GOT IT TO START AGAIN AND MADE IT BACK TO PARK IT THE REST OF THE DAY. NEXT MORNING DROVE 1/4 MILE DOWN ROAD AND IT HAD LOST ALL POWER AGAIN. CALLED DEALERSHIP TO LET THEM KNOW I WAS BRINGING IT BACK, JEEP WOULD NOT GO PAST 3RD GEAR, ALMOST HIT MULTIPLE TIMES TRYING TO GET OFF THE ROAD. GOT TO DEALERSHIP, THEY TOLD ME IT IS UN-DRIVEABLE AFTER DRIVING OVER AN HOUR TO GET THERE, THEY HAD JEEP ALMOST 3 WEEKS. MILEAGE WAS AROUND 18,000. WOULD NEED TO REPLACE TRANSMISSION, WHEN THEY FINALLY CALLED TO SAY IT WAS READY, I WAS TOLD IT WAS BC IT NEEDED AN OIL CHANGE...WITH ONLY 3500 MILES ON THIS CHANGE(FEB2015-MARCH2015). NOW(OCT2015) JEEP SHOWS ENGINE, ETC, TRACTION CONTROL, AFTER TURNING AT LIGHT IN NEIGHBORHOOD. TOOK JEEP TO NEW DEALERSHIP, COULD NOT RECREATE PROBLEM, 3 DAYS FOR DIAGNOSIS.

Oct 5, 2015 30,946 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LATITUDE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. PRIOR TO THE FAILURE, THE BATTERY AND CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER THE THIRD ATTEMPT, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE APPROXIMATE FAILURE MILEAGE WAS 30,946...UPDATED 02/01/16 *BF *JS

Oct 5, 2015 30,946 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LATITUDE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. PRIOR TO THE FAILURE, THE BATTERY AND CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER THE THIRD ATTEMPT, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE APPROXIMATE FAILURE MILEAGE WAS 30,946...UPDATED 02/01/16 *BF *JS

Sep 29, 2015 807 mi

THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS THAN A MONTH. SINCE THEN THE CAR HAS HAD RANDOM MOMENTS OF ACCELERATING ON ITS OWN AND WHEN I HAVE REPORTED IT TO JEEP ARLINGTON THEY WOULD SAY NOTHING WAS WRONG WITH MY CAR. SINCE THEN, MY CAR HAS HAD 3 OTHER SEPARATE OCCASIONS WHERE IT HAS LOCKED UP AND/OR ACCELERATED ON ITS OWN AND HAVING TO GET IT TOWED TO JEEP; ALL REPORTEDLY BY JEEP HAVING TO DO WITH MY TRANSMISSION. ONE OF THOSE TIMES OCCURRED AGAIN ON A BUSY STATE ROAD DURING 5 O'CLOCK TRAFFIC AND AN OFFICER HAD TO STAY BEHIND ME UNTIL A TOW COMPANY CAME.

Sep 29, 2015 807 mi

THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS THAN A MONTH. SINCE THEN THE CAR HAS HAD RANDOM MOMENTS OF ACCELERATING ON ITS OWN AND WHEN I HAVE REPORTED IT TO JEEP ARLINGTON THEY WOULD SAY NOTHING WAS WRONG WITH MY CAR. SINCE THEN, MY CAR HAS HAD 3 OTHER SEPARATE OCCASIONS WHERE IT HAS LOCKED UP AND/OR ACCELERATED ON ITS OWN AND HAVING TO GET IT TOWED TO JEEP; ALL REPORTEDLY BY JEEP HAVING TO DO WITH MY TRANSMISSION. ONE OF THOSE TIMES OCCURRED AGAIN ON A BUSY STATE ROAD DURING 5 O'CLOCK TRAFFIC AND AN OFFICER HAD TO STAY BEHIND ME UNTIL A TOW COMPANY CAME.

Sep 25, 2015 12,513 mi

THE DAY AFTER WE BOUGHT THE JEEP THE CHECK ENGINE LIGHT CAME ON ,TOOK BACK TO DEALER THEY RESET SYSTEM. I TOOK IN COUPLE MONTHS HAVING THE JEEP FOR SHIFTING HARD , STALLING AND NOT MUCH POWER UP HILLS. THEY OFTEN TOLD ME WHEN TAKING IT TO DEALER THEY CAN'T DUPLICATE MY PROBLEM. AFTER TAKING IN TO DEALER SEVERAL TIMES ON 5/08/2015 THEY FINALLY REPLACED MY TRANSMISSION , IT HAD DIED ON ME AT A BUSY INTERSECTION WOULDNT SHIFT AND CHECK ENGINE LIGHT ON. WHEN GOT MY JEEP BACK STILL HAD THE SAME PROBLEMS AND AIRCONDITIONER WAS'NT WORKING PROPERLY. SO AS OF NOW MY JEEP BACK AT THE DEALER FOR ACCELERATING ON ITS OWN,STALLING,NO POWER, SHIFTING HARD AND DEAD GAS PEDAL AT TIMES WHILE DRIVING. I HAVE TALKED WITH THE SERVICE MANAGER TODAY AND HE SAYS THEY CAN'T FIX IT IF SHOWS NO CODE OR HE CAN'T DUPLICATE THE PROBLEM. THATS THE STORY I GET WHEN TAKING IT TO THE SHOP . I HAVE TRIED TO GET THEM TO BUY IT BACK AND HAVEN'T GOTTEN ANYWHERE WITH THAT AS OF RIGHT NOW. I FEEL THAT THIS JEEP IS SO DANGEROUS THAT I DON'T WANA DRIVE IT ANYMORE.

Sep 25, 2015 17,922 mi

ON SEPTEMBER 20TH AT 5:30 AM DRIVING 55MPH MY 2014 JEEP CHEROKEE TRAIL HAWK SUDDENLY JUST SHUT OFF THE WHOLE CAR. IT RESTATED 45 MINUTES LATER AND I DROVE IT TO MINOT AUTOMOTIVE CENTER. THE ERROR MESSAGES THAT CAME ON THE DASH WERE "SERVICE TRANSMISSION< SERVICE EMERGANCY BREAK,CHECK ENGINE LIGHT" MINOT AUTOMOTIVE WROTE ON THEIR DIAGNOSTIC PAPER THAT CODE U0402 "IMPLAUSIBLE DATA RECIEVED FROM TCM" AND CODE P0975- SHIFT CONTROL SOLENOID B CIRCUIT CONTROL PERFORMANCE ERRORS WERE STORED. DEALER UPDATED THE TCM AND PCM SOFTWARE TO VERSION FOR TSBS 18-031-14 REV A AND 21-043-15 THEY CLEARED THE CODES THE RETURNED. ON SEPTEMBER 23 THE JEEP JUST DIED AGAIN WHILE DRIVING DOWN HIWAY AT 65 MPH, IT RESTARTED AN HOUR LATER AND AGAIN TOOK TO DEALER WHO PROMPLY SAID IT WOULD BE 4 WEEKS BEFORE THEY COULD LOOK AT IT. CALLED JEEP/CHYSLER SERVICE # AND ASSIGNED CASE #27877752 AND TOLD SOMEONE WOULD CALL ME BACK. JEEP AGAIN DIED ON SEPT 23 2015 2 MORE TIMES AS THE DEALER SAID IT WAS SAFE TO DRIVE AND JEEP WOULDN'T PAY FOR A RENTAL. I NEVER WAS CALLED BACK FROM JEEP SO CALLED THEM AGAIN.THIS TIME ASSIGNED A CASE MANAGER WHO JUST STONEWALLS ME AND NEVER RETURNS CALLS. JEEPS BRIGHT IDEA WAS TO HAVE IT TOWED 150MILES AT MY EXPENSE OF $664 TO ANOTHER DEALER WHO WOULDN'T LOOK AT IT FOR 2 MONTHS. CAR DIES AGAIN WHILE DRIVING 65 ON SEPTEMBER 24 2015. IF WE OR THE OTHER MOTORING PUBLIC LIVE THRU THIS IT WILL BE A MIRACLE.

Sep 25, 2015 12,513 mi

THE DAY AFTER WE BOUGHT THE JEEP THE CHECK ENGINE LIGHT CAME ON ,TOOK BACK TO DEALER THEY RESET SYSTEM. I TOOK IN COUPLE MONTHS HAVING THE JEEP FOR SHIFTING HARD , STALLING AND NOT MUCH POWER UP HILLS. THEY OFTEN TOLD ME WHEN TAKING IT TO DEALER THEY CAN'T DUPLICATE MY PROBLEM. AFTER TAKING IN TO DEALER SEVERAL TIMES ON 5/08/2015 THEY FINALLY REPLACED MY TRANSMISSION , IT HAD DIED ON ME AT A BUSY INTERSECTION WOULDNT SHIFT AND CHECK ENGINE LIGHT ON. WHEN GOT MY JEEP BACK STILL HAD THE SAME PROBLEMS AND AIRCONDITIONER WAS'NT WORKING PROPERLY. SO AS OF NOW MY JEEP BACK AT THE DEALER FOR ACCELERATING ON ITS OWN,STALLING,NO POWER, SHIFTING HARD AND DEAD GAS PEDAL AT TIMES WHILE DRIVING. I HAVE TALKED WITH THE SERVICE MANAGER TODAY AND HE SAYS THEY CAN'T FIX IT IF SHOWS NO CODE OR HE CAN'T DUPLICATE THE PROBLEM. THATS THE STORY I GET WHEN TAKING IT TO THE SHOP . I HAVE TRIED TO GET THEM TO BUY IT BACK AND HAVEN'T GOTTEN ANYWHERE WITH THAT AS OF RIGHT NOW. I FEEL THAT THIS JEEP IS SO DANGEROUS THAT I DON'T WANA DRIVE IT ANYMORE.

Sep 25, 2015 17,922 mi

ON SEPTEMBER 20TH AT 5:30 AM DRIVING 55MPH MY 2014 JEEP CHEROKEE TRAIL HAWK SUDDENLY JUST SHUT OFF THE WHOLE CAR. IT RESTATED 45 MINUTES LATER AND I DROVE IT TO MINOT AUTOMOTIVE CENTER. THE ERROR MESSAGES THAT CAME ON THE DASH WERE "SERVICE TRANSMISSION< SERVICE EMERGANCY BREAK,CHECK ENGINE LIGHT" MINOT AUTOMOTIVE WROTE ON THEIR DIAGNOSTIC PAPER THAT CODE U0402 "IMPLAUSIBLE DATA RECIEVED FROM TCM" AND CODE P0975- SHIFT CONTROL SOLENOID B CIRCUIT CONTROL PERFORMANCE ERRORS WERE STORED. DEALER UPDATED THE TCM AND PCM SOFTWARE TO VERSION FOR TSBS 18-031-14 REV A AND 21-043-15 THEY CLEARED THE CODES THE RETURNED. ON SEPTEMBER 23 THE JEEP JUST DIED AGAIN WHILE DRIVING DOWN HIWAY AT 65 MPH, IT RESTARTED AN HOUR LATER AND AGAIN TOOK TO DEALER WHO PROMPLY SAID IT WOULD BE 4 WEEKS BEFORE THEY COULD LOOK AT IT. CALLED JEEP/CHYSLER SERVICE # AND ASSIGNED CASE #27877752 AND TOLD SOMEONE WOULD CALL ME BACK. JEEP AGAIN DIED ON SEPT 23 2015 2 MORE TIMES AS THE DEALER SAID IT WAS SAFE TO DRIVE AND JEEP WOULDN'T PAY FOR A RENTAL. I NEVER WAS CALLED BACK FROM JEEP SO CALLED THEM AGAIN.THIS TIME ASSIGNED A CASE MANAGER WHO JUST STONEWALLS ME AND NEVER RETURNS CALLS. JEEPS BRIGHT IDEA WAS TO HAVE IT TOWED 150MILES AT MY EXPENSE OF $664 TO ANOTHER DEALER WHO WOULDN'T LOOK AT IT FOR 2 MONTHS. CAR DIES AGAIN WHILE DRIVING 65 ON SEPTEMBER 24 2015. IF WE OR THE OTHER MOTORING PUBLIC LIVE THRU THIS IT WILL BE A MIRACLE.

Sep 7, 2015 500 mi

WHEN STARTING OUT FROM 1-2, AND 2-3 GEARS, ABOUT 75% OF THE TIME ONE OF TWO THINGS HAPPENS.. 1, JERKY AND HARD SHIFTING OR 2, DOES NOT GET GAS TO THE ENGINE UNTIL I FLOOR IT THEN IT JERKS VERY HARD. EVERY TIME I TOOK IT IN, I ASKED THEM TO LOOK AT IT. THEY CONFIRMED THE PROBLEM BUT A TRANSMISSION UPDATE DID NOT FIX THE PROBLEM. STILL HAPPENING AT 11,000 MILES. JERKS MY NECK, AND WORRIED ABOUT GETTING REAR ENDED.

Sep 7, 2015 500 mi

WHEN STARTING OUT FROM 1-2, AND 2-3 GEARS, ABOUT 75% OF THE TIME ONE OF TWO THINGS HAPPENS.. 1, JERKY AND HARD SHIFTING OR 2, DOES NOT GET GAS TO THE ENGINE UNTIL I FLOOR IT THEN IT JERKS VERY HARD. EVERY TIME I TOOK IT IN, I ASKED THEM TO LOOK AT IT. THEY CONFIRMED THE PROBLEM BUT A TRANSMISSION UPDATE DID NOT FIX THE PROBLEM. STILL HAPPENING AT 11,000 MILES. JERKS MY NECK, AND WORRIED ABOUT GETTING REAR ENDED.

Sep 2, 2015 10,000 mi

WAS DRIVING HOME AND CHECK TRANSMISSION AND MOTOR LIGHTS CAME ON. WE PULLED OVER STOPPED CAR AND TURNED ON AND COULD DRIVE HOME. NEXT DAY WITH KIDS IN HEAVY TRAFFIC, CAR JUST COASTED AND ALL LIGHTS WENT ON, KIDS WERE SCARED AND ALMOST HIT BY A TRUCK AS WE PULLED OVER TO CURVE. RESTARTED CAR AND COULD DRIVE HOME BUT THE TRANSMISSION WAS JERKY. NEXT MORNING TOOK TO DEALER AND THEY FOUND ALL THE FAULTS I REPORTED. THEY SAID COMMUNICATION PROBLEM AND CLEANED ALL LEADS AND SAID IF HAPPEND AGAIN THEY WOULD HAVE TO CONTACT CHRYSTLER DIRECT. NEXT MORNING, LIGHTS CAME BACK ON CHECK TRANSMISSION AND PULLING OUT OF MY GARAGE, ALMOST SLAMMED ME INTO A WALL CHANGING GEARS. DEALER CONFIRMED PROBLEM IN TRANSMISSION AND ORDERED A NEW ONE UNDER GUARANTEE. I AM WITHOUT A CAR FOR AT LEAST 3 WEEKS AND DEALER SAID IF I HAD GOTTEN THE EXTENDED GUARANTEE WOULD HAVE GOTTEN REINBURSED FOR AN AUTO RENTAL AFTER 5 BUSINESS DAYS OF NOT HAVING CAR. REALLY CONCERNED ABOUT SAFETY AND EVERYONE IS FORTUNATE NO FATALITIES YET DUE TO A DEFECTIVE 9 SPEED TRANSMISSION DESIGN. MY CAR WAS FINE UNTIL THEY DID A SOFTWARE UPDATE TO DEAL WITH TRANSMISSION COMPLAINS. REALLY SUPPRISED USA GOVERNMENT HAS NOT RECALLED THE TRANSMISSION OR ALLOW FAMILY CAR OWNERS LIKE MYSELF WHO THOUGHT THIS JEEP WAS SAFE WITH GOOD GAS MILAGE TO EXCHANGE CARS OR SELL BACK. HAVE TO WAIT AND SEE IF NEW TRANSMISSION WORKS OR SIMPLY REPLACING ONE POORLY DESIGNED PART WITH HANOTHER. ACTUALLY LIKED THE CAR, JUST NOW CONCERNED WITH MY FAMILY SAFETY.

Sep 2, 2015 10,000 mi

WAS DRIVING HOME AND CHECK TRANSMISSION AND MOTOR LIGHTS CAME ON. WE PULLED OVER STOPPED CAR AND TURNED ON AND COULD DRIVE HOME. NEXT DAY WITH KIDS IN HEAVY TRAFFIC, CAR JUST COASTED AND ALL LIGHTS WENT ON, KIDS WERE SCARED AND ALMOST HIT BY A TRUCK AS WE PULLED OVER TO CURVE. RESTARTED CAR AND COULD DRIVE HOME BUT THE TRANSMISSION WAS JERKY. NEXT MORNING TOOK TO DEALER AND THEY FOUND ALL THE FAULTS I REPORTED. THEY SAID COMMUNICATION PROBLEM AND CLEANED ALL LEADS AND SAID IF HAPPEND AGAIN THEY WOULD HAVE TO CONTACT CHRYSTLER DIRECT. NEXT MORNING, LIGHTS CAME BACK ON CHECK TRANSMISSION AND PULLING OUT OF MY GARAGE, ALMOST SLAMMED ME INTO A WALL CHANGING GEARS. DEALER CONFIRMED PROBLEM IN TRANSMISSION AND ORDERED A NEW ONE UNDER GUARANTEE. I AM WITHOUT A CAR FOR AT LEAST 3 WEEKS AND DEALER SAID IF I HAD GOTTEN THE EXTENDED GUARANTEE WOULD HAVE GOTTEN REINBURSED FOR AN AUTO RENTAL AFTER 5 BUSINESS DAYS OF NOT HAVING CAR. REALLY CONCERNED ABOUT SAFETY AND EVERYONE IS FORTUNATE NO FATALITIES YET DUE TO A DEFECTIVE 9 SPEED TRANSMISSION DESIGN. MY CAR WAS FINE UNTIL THEY DID A SOFTWARE UPDATE TO DEAL WITH TRANSMISSION COMPLAINS. REALLY SUPPRISED USA GOVERNMENT HAS NOT RECALLED THE TRANSMISSION OR ALLOW FAMILY CAR OWNERS LIKE MYSELF WHO THOUGHT THIS JEEP WAS SAFE WITH GOOD GAS MILAGE TO EXCHANGE CARS OR SELL BACK. HAVE TO WAIT AND SEE IF NEW TRANSMISSION WORKS OR SIMPLY REPLACING ONE POORLY DESIGNED PART WITH HANOTHER. ACTUALLY LIKED THE CAR, JUST NOW CONCERNED WITH MY FAMILY SAFETY.

Aug 26, 2015 20,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THE ENGINE CONTINUED RUNNING AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURNED OFF AND RESTARTED IN ORDER TO RESET THE SYSTEM WHICH RESUMED NORMAL OPERATION. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V461000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Aug 26, 2015 20,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED AND THE ENGINE CONTINUED RUNNING AS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE IT WAS TURNED OFF AND RESTARTED IN ORDER TO RESET THE SYSTEM WHICH RESUMED NORMAL OPERATION. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V461000 (EQUIPMENT). THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Aug 24, 2015 14,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT A VERY STRONG ODOR OF MOLD EMITTED OUT OF THE AIR VENTS WHICH INCREASED WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Aug 24, 2015 14,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT A VERY STRONG ODOR OF MOLD EMITTED OUT OF THE AIR VENTS WHICH INCREASED WHEN THE AIR CONDITIONER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

Aug 22, 2015 15,100 mi

WITH OUR 2014 JEEP CHEROKEE 4CYL. WE WERE CLOSE TO A HORRIBLE COLLISION. WE WERE MERGING ONTO A MAJOR HIGHWAY WHEN THE SUV LOST POWER WHEN ACCELERATING AND THE TRANSMISSION DISENGAGED. WE WERE NEARLY SIDESWIPED BY A SEMI!!!!! WHEN GIVING THE SUV GAS, IT DOWNSHIFTED TO ACCELERATE AND THEN ALL OF A SUDDEN DISENGAGED AND THE SUV FELT LIKE IT HALTED FORWARD SLOWING DOWN TO 15MPH. IT SEEMED AS IF THE ENGINE AND TRANSMISSION WERE NOT COMMUNICATING CORRECTLY. IF THE GAS PEDAL WAS SOFTLY PRESSED THE SUV WOULD ACCELERATE, HOWEVER, IF THE GAS PEDAL WAS PRESSED DOWN FURTHER, THE TRANSMISSION WAS JUST GONE! THIS CONTINUED TO HAPPEN UNTIL THE CAR WAS POWER CYCLED OFF. THIS IS A MAJOR SAFETY CONCERN. BROUGHT IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. I AM SO SCARED TO DRIVE THIS SUV NOW. PLEASE INVESTIGATE AND HAVE A SAFETY UPDATE SOON!!!!

Aug 22, 2015 15,100 mi

WITH OUR 2014 JEEP CHEROKEE 4CYL. WE WERE CLOSE TO A HORRIBLE COLLISION. WE WERE MERGING ONTO A MAJOR HIGHWAY WHEN THE SUV LOST POWER WHEN ACCELERATING AND THE TRANSMISSION DISENGAGED. WE WERE NEARLY SIDESWIPED BY A SEMI!!!!! WHEN GIVING THE SUV GAS, IT DOWNSHIFTED TO ACCELERATE AND THEN ALL OF A SUDDEN DISENGAGED AND THE SUV FELT LIKE IT HALTED FORWARD SLOWING DOWN TO 15MPH. IT SEEMED AS IF THE ENGINE AND TRANSMISSION WERE NOT COMMUNICATING CORRECTLY. IF THE GAS PEDAL WAS SOFTLY PRESSED THE SUV WOULD ACCELERATE, HOWEVER, IF THE GAS PEDAL WAS PRESSED DOWN FURTHER, THE TRANSMISSION WAS JUST GONE! THIS CONTINUED TO HAPPEN UNTIL THE CAR WAS POWER CYCLED OFF. THIS IS A MAJOR SAFETY CONCERN. BROUGHT IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. I AM SO SCARED TO DRIVE THIS SUV NOW. PLEASE INVESTIGATE AND HAVE A SAFETY UPDATE SOON!!!!

Aug 14, 2015 38,005 mi

VEHICLE WAS BEING OPERATED ON A STRAIGHT AND LEVEL ROAD AT 45 MPH WHEN THE DASHBOARD ELECTRICAL AND RADIO SYSTEM WENT DARK, AND THERE WAS A LOSS OF POWER STEERING AT THE SAME TIME. IN ABOUT TWO SECONDS, THE VEHICLE RESTARTED WITHOUT ANY MOVEMENT BY THE DRIVER. SHE HAD BOTH HANDS ON THE WHEEL SO THAT SHE COULD CONTROL THE VEHICLE DUE TO THE LOSS OF THE POWER STEERING. WHEN THE VEHICLE RESTARTED ON ITS OWN, THE NORMAL HOUSEKEEPING FUNCTIONS OCCURRED ON THE DASH, THE RADIO CAME BACK ON, AND POWER STEERING CAME BACK. TWO LIGHTS ILLUMINATED ON THE DASH THAT WERE NOT NORMAL. ONE WAS THE CHECK ENGINE LIGHT THAT CAME ON CONTINUOUS, AND THE SQUIGILY TRACTION LIGHT CAME ON UNTIL SHE WAS ABLE TO PULL INTO A PARKING LOT WHERE SHE STOPPED THE VEHICLE AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE VEHICLE, THE TRACTION LIGHT DID NOT COME BACK ON, HOWEVER THE CHECK ENGINE LIGHT DID COME BACK ON IN A CONTINUOUS MODE. VEHICLE IS CURRENTLY AT CHARLIE'S DODGE/JEEP DEALERSHIP IN MAUMEE, OH BEING DIAGNOSED.

Aug 14, 2015 38,005 mi

VEHICLE WAS BEING OPERATED ON A STRAIGHT AND LEVEL ROAD AT 45 MPH WHEN THE DASHBOARD ELECTRICAL AND RADIO SYSTEM WENT DARK, AND THERE WAS A LOSS OF POWER STEERING AT THE SAME TIME. IN ABOUT TWO SECONDS, THE VEHICLE RESTARTED WITHOUT ANY MOVEMENT BY THE DRIVER. SHE HAD BOTH HANDS ON THE WHEEL SO THAT SHE COULD CONTROL THE VEHICLE DUE TO THE LOSS OF THE POWER STEERING. WHEN THE VEHICLE RESTARTED ON ITS OWN, THE NORMAL HOUSEKEEPING FUNCTIONS OCCURRED ON THE DASH, THE RADIO CAME BACK ON, AND POWER STEERING CAME BACK. TWO LIGHTS ILLUMINATED ON THE DASH THAT WERE NOT NORMAL. ONE WAS THE CHECK ENGINE LIGHT THAT CAME ON CONTINUOUS, AND THE SQUIGILY TRACTION LIGHT CAME ON UNTIL SHE WAS ABLE TO PULL INTO A PARKING LOT WHERE SHE STOPPED THE VEHICLE AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE VEHICLE, THE TRACTION LIGHT DID NOT COME BACK ON, HOWEVER THE CHECK ENGINE LIGHT DID COME BACK ON IN A CONTINUOUS MODE. VEHICLE IS CURRENTLY AT CHARLIE'S DODGE/JEEP DEALERSHIP IN MAUMEE, OH BEING DIAGNOSED.

Aug 10, 2015 31,000 mi

IN THE WAKE OF RECEIVING MY CAR BACK AFTER TRANSMISSION REPLACEMENT (DUE TO THE CAR SHUTTING DOWN WHILE DRIVING), I TURNED IT ON THE OTHER DAY AND ALL THE LIGHTS ON THE GEAR SHIFTER CONSOLE LITE UP AND STAYED LITE. I BROUGHT MY CAR INTO JEEP AND WAS TOLD THAT IT WAS THROWING A CODE, SOME KIND OF LOST CONNECTION ERROR BUT THEY HAVE NO IDEA WHY OR HOW TO FIX IT BECAUSE IT ISNT DOING IT ANY MORE. THIS IS THE SECOND TIME IN 2 MONTHS THAT MY CAR HAS BEEN IN THE SHOP TO FIX AN ISSUE WHICH JEEP CLAIMS IS AN ODDITY TO MY VEHICLE AND NOT A KNOWN ISSUE.

Aug 10, 2015 31,000 mi

IN THE WAKE OF RECEIVING MY CAR BACK AFTER TRANSMISSION REPLACEMENT (DUE TO THE CAR SHUTTING DOWN WHILE DRIVING), I TURNED IT ON THE OTHER DAY AND ALL THE LIGHTS ON THE GEAR SHIFTER CONSOLE LITE UP AND STAYED LITE. I BROUGHT MY CAR INTO JEEP AND WAS TOLD THAT IT WAS THROWING A CODE, SOME KIND OF LOST CONNECTION ERROR BUT THEY HAVE NO IDEA WHY OR HOW TO FIX IT BECAUSE IT ISNT DOING IT ANY MORE. THIS IS THE SECOND TIME IN 2 MONTHS THAT MY CAR HAS BEEN IN THE SHOP TO FIX AN ISSUE WHICH JEEP CLAIMS IS AN ODDITY TO MY VEHICLE AND NOT A KNOWN ISSUE.

Aug 2, 2015 14,000 mi

ON 2 OCCASIONS,-JUNE AND AUGUST 2015, PARKED VEHICLE ON FIRST FLOOR OF AN ENTERTAINMENT COMPLEX AND FOUND ENGINE RUNNING UPON RETURN (FIRST TIME IT RAN FOR 4 HOURS/ SECOND TIME FOR 2 HOURS UNATTENDED).

Aug 2, 2015 14,000 mi

ON 2 OCCASIONS,-JUNE AND AUGUST 2015, PARKED VEHICLE ON FIRST FLOOR OF AN ENTERTAINMENT COMPLEX AND FOUND ENGINE RUNNING UPON RETURN (FIRST TIME IT RAN FOR 4 HOURS/ SECOND TIME FOR 2 HOURS UNATTENDED).

Jul 29, 2015 2,000 mi

I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.

Jul 29, 2015 2,000 mi

I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.

Jul 23, 2015 3,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT 55 MPH AND TOWING AN RV, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED TO THE HOT LEVEL. THE CONTACT STATED THAT THE TEMPERATURE STARTED TO GO DOWN AFTER REACHING THE PEAK OF THE HILL. THE CONTACT STATED THAT THE FAILURE RECURS EVERY TIME THE VEHICLE WAS DRIVEN UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Jul 23, 2015 3,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT 55 MPH AND TOWING AN RV, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED TO THE HOT LEVEL. THE CONTACT STATED THAT THE TEMPERATURE STARTED TO GO DOWN AFTER REACHING THE PEAK OF THE HILL. THE CONTACT STATED THAT THE FAILURE RECURS EVERY TIME THE VEHICLE WAS DRIVEN UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Jul 20, 2015 14,000 mi

AFTER RECEIVING A RECALL NOTICE, WE HAD THE TRANSMISSION SERVICED AT NW HILLS JEEP IN TORRINGTON, CT. ON MAY 11. 2015. FRIDAY, JULY 17 I WAS DRIVING AT ABOUT 25 MILES AN HOUR. WITH NO NOTICE, THE CAR STOPPED DEAD IN THE ROAD AND PUT ITSELF INTO PARK. I COULD NOT START OR MOVE THE CAR IN ANY WAY, THE MECHANIC WHO TOWED IT HAD TO GO UNDER THE GEAR LEVER AND OVER RIDE THE PARK BUTTON. I WAS ON A QUIET COUNTRY ROAD. IF I HAD BEEN MERGING ONTO A HIGHWAY, IT COULD HAVE RESULTED IN A FATAL ACCIDENT. AT 25 MPH, I HAD ABSOLUTELY NO CONTROL OVER THE VEHICLE.

Jul 20, 2015 14,000 mi

AFTER RECEIVING A RECALL NOTICE, WE HAD THE TRANSMISSION SERVICED AT NW HILLS JEEP IN TORRINGTON, CT. ON MAY 11. 2015. FRIDAY, JULY 17 I WAS DRIVING AT ABOUT 25 MILES AN HOUR. WITH NO NOTICE, THE CAR STOPPED DEAD IN THE ROAD AND PUT ITSELF INTO PARK. I COULD NOT START OR MOVE THE CAR IN ANY WAY, THE MECHANIC WHO TOWED IT HAD TO GO UNDER THE GEAR LEVER AND OVER RIDE THE PARK BUTTON. I WAS ON A QUIET COUNTRY ROAD. IF I HAD BEEN MERGING ONTO A HIGHWAY, IT COULD HAVE RESULTED IN A FATAL ACCIDENT. AT 25 MPH, I HAD ABSOLUTELY NO CONTROL OVER THE VEHICLE.

Jul 13, 2015 18,000 mi

I WAS DRIVING WITH MY FAMILY IN THE CAR AND WHILE I WAS DRIVING THE VEHICLE SUDDENLY STALLED AND THEN SHUT DOWN. I IMMEDIATELY TURNED ON MY HAZARDS AND FEARED FOR MY FAMILY'S SAFETY BECAUSE I WAS ON THE HIGHWAY. THE VEHICLE WOULD NOT START AGAIN. AFTER TRYING FOR 10 MINUTES THE VEHICLE STARTED AGAIN AND I WAS ABLE TO GET SAFELY OFF THE HIGHWAY. I IMMEDIATELY BROUGHT THE VEHICLE IN TO THE NEARBY DEALERSHIP AND WAS TOLD THERE WAS NO ENGINE LIGHT AND NO INFORMATION IN THE DATABASE STATING SOMETHING WAS WRONG. THEY GAVE ME THE OKAY TO DRIVE THE CAR. THEN IT HAPPENED AGAIN, THIS TIME I WAS RIGHT IN THE MIDDLE OF AN INTERSECTION WHEN THE CAR JUST COMPLETELY STALLED AND SHUT DOWN. IT TOOK 15 MINUTES TO START BACK UP AGAIN THIS TIME. KNOWING THE DEALERSHIP WOULDN'T BELIEVE ME. I HAD SOMEONE FILM IT HAPPENING AGAIN WHILE DRIVING IN THE SAFETY OF A QUIET LOT. READING ABOUT ALL THE OTHER INSTANCES IN WHICH THIS HAS HAPPENED TO OTHER OWNERS HAS ME VERY WORRIED ABOUT MY FAMILY'S SAFETY IN THIS CAR. I HAVE NO DESIRE TO DRIVE THIS CAR AGAIN EVEN IF THEY TELL ME IT IS COMPLETELY FIXED BECAUSE THEY CLEARLY HAVE NO IDEA WHY THIS IS HAPPENING OR HOW TO PERMANENTLY FIX THIS. I'M ASTOUNDED THERE HASN'T BEEN A RECALL YET. THIS IS CLEARLY A VERY SERIOUS ACCIDENT WAITING TO HAPPEN.

Jul 13, 2015 18,000 mi

I WAS DRIVING WITH MY FAMILY IN THE CAR AND WHILE I WAS DRIVING THE VEHICLE SUDDENLY STALLED AND THEN SHUT DOWN. I IMMEDIATELY TURNED ON MY HAZARDS AND FEARED FOR MY FAMILY'S SAFETY BECAUSE I WAS ON THE HIGHWAY. THE VEHICLE WOULD NOT START AGAIN. AFTER TRYING FOR 10 MINUTES THE VEHICLE STARTED AGAIN AND I WAS ABLE TO GET SAFELY OFF THE HIGHWAY. I IMMEDIATELY BROUGHT THE VEHICLE IN TO THE NEARBY DEALERSHIP AND WAS TOLD THERE WAS NO ENGINE LIGHT AND NO INFORMATION IN THE DATABASE STATING SOMETHING WAS WRONG. THEY GAVE ME THE OKAY TO DRIVE THE CAR. THEN IT HAPPENED AGAIN, THIS TIME I WAS RIGHT IN THE MIDDLE OF AN INTERSECTION WHEN THE CAR JUST COMPLETELY STALLED AND SHUT DOWN. IT TOOK 15 MINUTES TO START BACK UP AGAIN THIS TIME. KNOWING THE DEALERSHIP WOULDN'T BELIEVE ME. I HAD SOMEONE FILM IT HAPPENING AGAIN WHILE DRIVING IN THE SAFETY OF A QUIET LOT. READING ABOUT ALL THE OTHER INSTANCES IN WHICH THIS HAS HAPPENED TO OTHER OWNERS HAS ME VERY WORRIED ABOUT MY FAMILY'S SAFETY IN THIS CAR. I HAVE NO DESIRE TO DRIVE THIS CAR AGAIN EVEN IF THEY TELL ME IT IS COMPLETELY FIXED BECAUSE THEY CLEARLY HAVE NO IDEA WHY THIS IS HAPPENING OR HOW TO PERMANENTLY FIX THIS. I'M ASTOUNDED THERE HASN'T BEEN A RECALL YET. THIS IS CLEARLY A VERY SERIOUS ACCIDENT WAITING TO HAPPEN.

Jul 9, 2015 23,881 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,881.

Jul 9, 2015 23,881 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,881.

Jun 29, 2015 100 mi

THE VEHICLE LUNGES AFTER YOU STOP AS IF IT IS DOWN SHIFTING. SOMETIMES IT BANGS AND JUMPS SUDDENLY WHEN TAKING OFF FROM A STOP. THE TRANSMISSION SEEMS TO HAVE NOT DOWN SHIFTED AND IS IN TOO HIGH A GEAR CAUSING THE ENGINE TO PAUSE BEFORE SUDDENLY DOWNSHIFTING AND SUDDENLY ACCELERATING WHICH SOMETIMES IT TO ABRUPT AND YOU HAVE TO SLAM ON THE BRAKES TO KEEP FROM HITTING TRAFFIC. WE HAVE HAD SEVERAL REPROGRAMS OF THE TRANSMISSION WITHOUT ANY RESOLUTION. THE LAST CAUSED THE CAR TO SUDDENLY LUNGE AND JUMP OUT INTO TRAFFIC WHILE SITTING AT A STOP WITH THE BRAKE ON AND NO GAS APPLIED. WE COULD HAVE CAUSED AN ACCIDENT... THE MOTOR HAS STARTED LEAKING OIL FROM THE OIL FILTER AND COOLER ASSEMBLY ON TOP OF THE 3.2 LITER V6. IT APPEARS IT HAS A BAD GASKET OR SEAL OR IT MAY BE CRACKED. I SEE SEVERAL OTHER OWNERS COMPLAINING OF THIS BE CAUSE YOU CAN SMELL BURNING OIL, WE REMOVED THE TOP ENGINE COWL AND CARRY A FIRE EXTINGUISHER JUST IN CASE IT CATCHES FIRE. IT APPEARS THAT YOU COULD EASILY LOSE MOST OF THE OIL AND SEIZE THE MOTOR NOT TO MENTION CATCH ON FIRE. THE REAR HATCH CAMERA AND CONTROLS MALFUNCTION IN WET WEATHER. THE CAMERA TURNS TO SNOW OR MOVING OBJECTS APPEAR FRAME BY FRAME AND NOT IN REAL TIME. THE CONTROLS FAIL TO ALLOW GATE OPERATION. I CONTACTED JEEP TODAY AND AM TAKING IT IN FOR THE OIL ISSUE AND WILL TRY TO GET THEM TO FIX THE TRANSMISSION AND REAR GATE ISSUES. THIS IS A DANGER TO DRIVE WHEN IT CAN LAUNCH INTO TRAFFIC OR LEAK OIL CAUSING A FIRE OR SHORT OUT THE GATE FROM AN ELECTRICAL FIRE. JEEP NEEDS TO GET THESE ISSUES ADDRESSED.

Jun 29, 2015 100 mi

THE VEHICLE LUNGES AFTER YOU STOP AS IF IT IS DOWN SHIFTING. SOMETIMES IT BANGS AND JUMPS SUDDENLY WHEN TAKING OFF FROM A STOP. THE TRANSMISSION SEEMS TO HAVE NOT DOWN SHIFTED AND IS IN TOO HIGH A GEAR CAUSING THE ENGINE TO PAUSE BEFORE SUDDENLY DOWNSHIFTING AND SUDDENLY ACCELERATING WHICH SOMETIMES IT TO ABRUPT AND YOU HAVE TO SLAM ON THE BRAKES TO KEEP FROM HITTING TRAFFIC. WE HAVE HAD SEVERAL REPROGRAMS OF THE TRANSMISSION WITHOUT ANY RESOLUTION. THE LAST CAUSED THE CAR TO SUDDENLY LUNGE AND JUMP OUT INTO TRAFFIC WHILE SITTING AT A STOP WITH THE BRAKE ON AND NO GAS APPLIED. WE COULD HAVE CAUSED AN ACCIDENT... THE MOTOR HAS STARTED LEAKING OIL FROM THE OIL FILTER AND COOLER ASSEMBLY ON TOP OF THE 3.2 LITER V6. IT APPEARS IT HAS A BAD GASKET OR SEAL OR IT MAY BE CRACKED. I SEE SEVERAL OTHER OWNERS COMPLAINING OF THIS BE CAUSE YOU CAN SMELL BURNING OIL, WE REMOVED THE TOP ENGINE COWL AND CARRY A FIRE EXTINGUISHER JUST IN CASE IT CATCHES FIRE. IT APPEARS THAT YOU COULD EASILY LOSE MOST OF THE OIL AND SEIZE THE MOTOR NOT TO MENTION CATCH ON FIRE. THE REAR HATCH CAMERA AND CONTROLS MALFUNCTION IN WET WEATHER. THE CAMERA TURNS TO SNOW OR MOVING OBJECTS APPEAR FRAME BY FRAME AND NOT IN REAL TIME. THE CONTROLS FAIL TO ALLOW GATE OPERATION. I CONTACTED JEEP TODAY AND AM TAKING IT IN FOR THE OIL ISSUE AND WILL TRY TO GET THEM TO FIX THE TRANSMISSION AND REAR GATE ISSUES. THIS IS A DANGER TO DRIVE WHEN IT CAN LAUNCH INTO TRAFFIC OR LEAK OIL CAUSING A FIRE OR SHORT OUT THE GATE FROM AN ELECTRICAL FIRE. JEEP NEEDS TO GET THESE ISSUES ADDRESSED.

Jun 25, 2015 125 mi

I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE DIESEL AT ABOUT 60 MPH ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE PAST 30 MPH. THE AUTHORIZED JEEP DEALER TOLD ME THAT THE CAR WAS NOT REGENERATING AUTOMATICALLY THEREBY CAUSING THESE ISSUES. THEY OFFERED ME A FREE SOFTWARE UPGRADE TO RESOLVE THE PROBLEM. A YEAR LATER AND THE CAR HAS BEEN TO THE DEALER 14 TIMES FOR THE SAME ISSUE. ONE UPGRADE AFTER ANOTHER YET THE CAR WILL STILL HAVE THE SAME PROBLEMS. YOU NEVER KNOW WHEN THIS CAR WILL BECOME LIMP. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE OF BEING ON A HIGHWAY AND GOING 30 MPH BECAUSE THE CAR WILL NOT REGENERATE AUTOMATICALLY. JEEP HAS NOT BEEN ABLE TO FIND A SOLUTION TO THE REGENERATION ISSUES.

Jun 25, 2015 5,600 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE CAME TO AN ABRUPT STOP AND THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,600.

Jun 25, 2015 125 mi

I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE DIESEL AT ABOUT 60 MPH ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE PAST 30 MPH. THE AUTHORIZED JEEP DEALER TOLD ME THAT THE CAR WAS NOT REGENERATING AUTOMATICALLY THEREBY CAUSING THESE ISSUES. THEY OFFERED ME A FREE SOFTWARE UPGRADE TO RESOLVE THE PROBLEM. A YEAR LATER AND THE CAR HAS BEEN TO THE DEALER 14 TIMES FOR THE SAME ISSUE. ONE UPGRADE AFTER ANOTHER YET THE CAR WILL STILL HAVE THE SAME PROBLEMS. YOU NEVER KNOW WHEN THIS CAR WILL BECOME LIMP. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE OF BEING ON A HIGHWAY AND GOING 30 MPH BECAUSE THE CAR WILL NOT REGENERATE AUTOMATICALLY. JEEP HAS NOT BEEN ABLE TO FIND A SOLUTION TO THE REGENERATION ISSUES.

Jun 25, 2015 5,600 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE CAME TO AN ABRUPT STOP AND THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,600.

Jun 15, 2015 28,000 mi

2015 JEEP CHEROKEE - TRANSMISSION ISSUES. STARTED WITH A JUMP AND CRASHING SOUND ON ACCELERATION FROM STOP, THEN STARTED SLIPPING AND NON ENGAGEMENT DURING DRIVING. I TOOK IT IN AND HAD 3 SYSTEM UPDATES DONE, AND 2 WEEKS LATER (JUNE 12TH, 2015) I WAS DRIVING IN RUSH HOUR TRAFFIC AND THE TRANSMISSION STOPPED ALL TOGETHER, NOT RESPONSIVE, ENGINE CHECK LIGHT WENT ON, AND THE SYSTEM COMPUTER SAID SERVICE TRANSMISSION. I WAS ALMOST KILLED ON THE HIGHWAY BECAUSE THE CAR JUST STOPPED. ...UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

Jun 15, 2015 19,367 mi

ON 12/19/14 WHILE DRIVING, MY VEH STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHTS ILLUMINATED BEFORE, DURING/AFTER ITS FAILURE. I HAD TO HAVE THE CAR TOWED. AFTER INSPECTION, I WAS TOLD THAT THE ENGINE OF MY NEW JEEP WAS BURNING OIL. THE JEEP RECENTLY HAD BEEN IN FOR AN OIL CHANGE & RTD WITH THE MULTI POINT INSPECTION PAPERWORK INDICATING EVERYTHING WAS OK. HERB CHAMBERS, ALTHOUGH DIAGNOSISING THE JEEP TO BE "BURNING OIL" INSISTED, AT THE DIRECTION OF CHRYSLER PROTOCOL, THAT I DRIVE IT 5,000 MILES AND RETURN IT FOR FURTHER INSPECT. ONLY AFTER MY HUSBAND GOT INVOLVED DID THEY KEEP THE CAR, DRIVE IT, AND EVENTUALLY INSTALL A NEW ENGINE. ON 5/6/2015 THE JEEP LOST POWER DESCENDING A HILL. THE CHECK TRANSMISSION LIGHT ILLUMINATED. THE VEHICLE WAS RETURNED HOME & DRIVEN TO HERB CHAMBER. AFTER INSPT THE JEEP NOW NEEDED A NEW TRANSMISSION. ACCORDING TO JEEP, THE TRANSMISSION HAS AN INTERNAL LEAK. AGAIN, 3 WKS EARLIER, THE CAR WAS AT THE DEALERSHIP FOR TIRE ROTATION AND OIL CHANGE. THE MULIT POINT INSPECTION, INDICATED ALL FLUIDS, INCD THE TRANS FLUID WAS OK. WHILE THE JEEP WAS BEING FIXED, I ALSO EXPRESSED CONCERN OVER RUBBING NOISE WHEN TURNING. NEW BUSHINGS WERE PLACED INTO THE JEEP. WE HAVE SENT EMAILS & MADE PHONE CALLS TO CHRYSLER AND HAVE NOT HEARD BACK. WE ARE DRIVING A NEW VEH THAT HAS PROVEN UNSAFE AND UNRELIABLE W/O ANY REMEDY FROM THE MFGR. I WOULD LIKE OTHER JEEP OWNERS TO BE AWARE OF THE REOCCURRING PROBS WITH THIS JEEP. I BELIEVE THE RELEASE OF THE JEEP WAS DELAYED DUE TO TRANSMISSION PROBLEMS & THAT POSSIBLY IS/WAS A RECALL (OF WHICH WE WERE NEVER NOTIFIED). I ALSO BELIEVE THE AXEL/BUSHINGS IS A RECALL (AGAIN ONE WE WERE NEVER NOTIFIED OF) NOR WOULD IT HAVE BEEN REPAIRED IF WE DID NOT REQUEST IT BE CHECKED. CHRYSLER HAS NOT MADE ANY EFFORT TO REMEDY THIS SITUATION. ON ALL OCCASSIONS, WE THE CONSUMER, HAD TO REACH OUT TO THEM.

Jun 15, 2015 28,000 mi

2015 JEEP CHEROKEE - TRANSMISSION ISSUES. STARTED WITH A JUMP AND CRASHING SOUND ON ACCELERATION FROM STOP, THEN STARTED SLIPPING AND NON ENGAGEMENT DURING DRIVING. I TOOK IT IN AND HAD 3 SYSTEM UPDATES DONE, AND 2 WEEKS LATER (JUNE 12TH, 2015) I WAS DRIVING IN RUSH HOUR TRAFFIC AND THE TRANSMISSION STOPPED ALL TOGETHER, NOT RESPONSIVE, ENGINE CHECK LIGHT WENT ON, AND THE SYSTEM COMPUTER SAID SERVICE TRANSMISSION. I WAS ALMOST KILLED ON THE HIGHWAY BECAUSE THE CAR JUST STOPPED. ...UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

Jun 15, 2015 19,367 mi

ON 12/19/14 WHILE DRIVING, MY VEH STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHTS ILLUMINATED BEFORE, DURING/AFTER ITS FAILURE. I HAD TO HAVE THE CAR TOWED. AFTER INSPECTION, I WAS TOLD THAT THE ENGINE OF MY NEW JEEP WAS BURNING OIL. THE JEEP RECENTLY HAD BEEN IN FOR AN OIL CHANGE & RTD WITH THE MULTI POINT INSPECTION PAPERWORK INDICATING EVERYTHING WAS OK. HERB CHAMBERS, ALTHOUGH DIAGNOSISING THE JEEP TO BE "BURNING OIL" INSISTED, AT THE DIRECTION OF CHRYSLER PROTOCOL, THAT I DRIVE IT 5,000 MILES AND RETURN IT FOR FURTHER INSPECT. ONLY AFTER MY HUSBAND GOT INVOLVED DID THEY KEEP THE CAR, DRIVE IT, AND EVENTUALLY INSTALL A NEW ENGINE. ON 5/6/2015 THE JEEP LOST POWER DESCENDING A HILL. THE CHECK TRANSMISSION LIGHT ILLUMINATED. THE VEHICLE WAS RETURNED HOME & DRIVEN TO HERB CHAMBER. AFTER INSPT THE JEEP NOW NEEDED A NEW TRANSMISSION. ACCORDING TO JEEP, THE TRANSMISSION HAS AN INTERNAL LEAK. AGAIN, 3 WKS EARLIER, THE CAR WAS AT THE DEALERSHIP FOR TIRE ROTATION AND OIL CHANGE. THE MULIT POINT INSPECTION, INDICATED ALL FLUIDS, INCD THE TRANS FLUID WAS OK. WHILE THE JEEP WAS BEING FIXED, I ALSO EXPRESSED CONCERN OVER RUBBING NOISE WHEN TURNING. NEW BUSHINGS WERE PLACED INTO THE JEEP. WE HAVE SENT EMAILS & MADE PHONE CALLS TO CHRYSLER AND HAVE NOT HEARD BACK. WE ARE DRIVING A NEW VEH THAT HAS PROVEN UNSAFE AND UNRELIABLE W/O ANY REMEDY FROM THE MFGR. I WOULD LIKE OTHER JEEP OWNERS TO BE AWARE OF THE REOCCURRING PROBS WITH THIS JEEP. I BELIEVE THE RELEASE OF THE JEEP WAS DELAYED DUE TO TRANSMISSION PROBLEMS & THAT POSSIBLY IS/WAS A RECALL (OF WHICH WE WERE NEVER NOTIFIED). I ALSO BELIEVE THE AXEL/BUSHINGS IS A RECALL (AGAIN ONE WE WERE NEVER NOTIFIED OF) NOR WOULD IT HAVE BEEN REPAIRED IF WE DID NOT REQUEST IT BE CHECKED. CHRYSLER HAS NOT MADE ANY EFFORT TO REMEDY THIS SITUATION. ON ALL OCCASSIONS, WE THE CONSUMER, HAD TO REACH OUT TO THEM.

Jun 10, 2015 21,000 mi

I WAS DRIVING HOME ON THE FREEWAY GOING ABOUT 50MPH AND ALL OF A SUDDEN I GOT A SERIES OF MESSAGES: "SERVICE TRANSMISSION" "SERVICE PARKING BRAKE" "4WD NOT AVAILABLE".PUT GEAR INTO DRIVE" I WAS ON A RAMP MERGING TO ANOTHER FREEWAY WITH VERY LITTLE ROOM ON THE SIDE I SHIFTED THE CAR FROM DRIVE TO PARK, DASH MESSAGE SAID TO SHIFT BACK INTO PARK, AND THEN INTO DRIVE. WHEN I SHIFTED BACK INTO DRIVE, THE TRANSMISSION MADE A VERY LOUD BANG (LIKE SOMEBODY HIT THE BOTTOM OF THE VEHICLE WITH A MALLET) THE ENGINE INDICATOR WAS FLASHING AND THE ERROR MESSAGES WERE COMING UP ON THE SCREEN. THIS IS NOT THE FIRST TIME I HAD THIS ISSUE. LAST TIME I HAD TO SHUT THE JEEP OFF AND WAIT ABOUT 30MIN FOR THE COMPUTER TO RESET BEFORE I COULD START IT AND SHIFT INTO GEAR. LAST TIME THE DEALER REPLACED THE TRANSMISSION VALVE BUT OBVIOUSLY DID NOT FIX THE ISSUE. I AM CONCERNED THAT THIS CAN HAPPEN ANYWHERE AT ANYTIME.

Jun 10, 2015 21,000 mi

I WAS DRIVING HOME ON THE FREEWAY GOING ABOUT 50MPH AND ALL OF A SUDDEN I GOT A SERIES OF MESSAGES: "SERVICE TRANSMISSION" "SERVICE PARKING BRAKE" "4WD NOT AVAILABLE".PUT GEAR INTO DRIVE" I WAS ON A RAMP MERGING TO ANOTHER FREEWAY WITH VERY LITTLE ROOM ON THE SIDE I SHIFTED THE CAR FROM DRIVE TO PARK, DASH MESSAGE SAID TO SHIFT BACK INTO PARK, AND THEN INTO DRIVE. WHEN I SHIFTED BACK INTO DRIVE, THE TRANSMISSION MADE A VERY LOUD BANG (LIKE SOMEBODY HIT THE BOTTOM OF THE VEHICLE WITH A MALLET) THE ENGINE INDICATOR WAS FLASHING AND THE ERROR MESSAGES WERE COMING UP ON THE SCREEN. THIS IS NOT THE FIRST TIME I HAD THIS ISSUE. LAST TIME I HAD TO SHUT THE JEEP OFF AND WAIT ABOUT 30MIN FOR THE COMPUTER TO RESET BEFORE I COULD START IT AND SHIFT INTO GEAR. LAST TIME THE DEALER REPLACED THE TRANSMISSION VALVE BUT OBVIOUSLY DID NOT FIX THE ISSUE. I AM CONCERNED THAT THIS CAN HAPPEN ANYWHERE AT ANYTIME.

Jun 7, 2015 25,000 mi

2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THEY CAN'T FIND PROBLEM. NO CODES THEY SAY AND CAN'T DUPLICATE WHEN THEY DRIVE IT AROUND THE BLOCK.CAN'T WAIT TO HEAR WHAT THEY SAY TOMORROW. CAR HAS NEEDED 5/6 UPDATES SINCE I BROUGHT IT HOME MARCH 2014.ONE OF THE UPDATES WAS AFTER THE FIRST INCIDENT. SOMETHING CALLED A 'SNAP RING' .I JUST HAD IT IN FOR OIL CHANGE A MONTH BEFORE.I ALSO HAD AN OILS CHANGE A MONTH BEFORE THE SECOND INCIDENT. THEY SAID NO UPDATES THAT DAY BUT IT NEEDED 4 WHEN I BROUGHT IT IN AFTER LAST WEEKS INCIDENT.ALL 3 TIMES THE ELECTRICAL WAS STILL ON.NICE TO KNOW I CAN DIE IN A FIREY CRASH BUT STILL LISTEN TO TUNES. I HOPE YOU CAN HELP. WHAT AN I SUPPOSED TO DO?

Jun 7, 2015 25,000 mi

2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THEY CAN'T FIND PROBLEM. NO CODES THEY SAY AND CAN'T DUPLICATE WHEN THEY DRIVE IT AROUND THE BLOCK.CAN'T WAIT TO HEAR WHAT THEY SAY TOMORROW. CAR HAS NEEDED 5/6 UPDATES SINCE I BROUGHT IT HOME MARCH 2014.ONE OF THE UPDATES WAS AFTER THE FIRST INCIDENT. SOMETHING CALLED A 'SNAP RING' .I JUST HAD IT IN FOR OIL CHANGE A MONTH BEFORE.I ALSO HAD AN OILS CHANGE A MONTH BEFORE THE SECOND INCIDENT. THEY SAID NO UPDATES THAT DAY BUT IT NEEDED 4 WHEN I BROUGHT IT IN AFTER LAST WEEKS INCIDENT.ALL 3 TIMES THE ELECTRICAL WAS STILL ON.NICE TO KNOW I CAN DIE IN A FIREY CRASH BUT STILL LISTEN TO TUNES. I HOPE YOU CAN HELP. WHAT AN I SUPPOSED TO DO?

Jun 5, 2015

THE TRANSMISSION WILL NOT DOWNSHIFT FROM THIRD GEAR UNLESS THE VEHICLE COMES TO A COMPLETE STOP. WHEN TRYING TO ACCELERATE INTO TRAFFIC DURING CITY DRIVING THIS IS VERY DANGEROUS BECAUSE THE VEHICLE IS UNRESPONSIVE AND WILL NOT ACCELERATE. ALSO THE VEHICLE CONTINUES TO HAVE HARSH SHIFTS FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR EVEN AFTER ALL RECALLS HAVE BEEN PERFORMED.

Jun 5, 2015

THE TRANSMISSION WILL NOT DOWNSHIFT FROM THIRD GEAR UNLESS THE VEHICLE COMES TO A COMPLETE STOP. WHEN TRYING TO ACCELERATE INTO TRAFFIC DURING CITY DRIVING THIS IS VERY DANGEROUS BECAUSE THE VEHICLE IS UNRESPONSIVE AND WILL NOT ACCELERATE. ALSO THE VEHICLE CONTINUES TO HAVE HARSH SHIFTS FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR EVEN AFTER ALL RECALLS HAVE BEEN PERFORMED.

May 28, 2015 3,000 mi

I HAVE HAD NUMEROUS PROBLEMS (5 TOTAL) WITH MY 2014 JEEP CHEROKEE LIMITED HARD SHIFTING INTO LOWER GEARS. THE VEHICLE JERKS AND BUCKS RANDOMLY AND HAS NEARLY CAUSED ME TO HAVE NUMEROUS ACCIDENTS. THE VEHICLE FEATURES THE ZF-DESIGNED NINE-SPEED AUTOMATIC TRANSMISSION THAT HAS KNOWN ISSUES WITH ROUGH SHIFTING. THE RECALL UPDATE WAS PERFORMED IN EARLY MAY YET THE PROBLEM PERSISTS. THE VEHICLE RANDOMLY PULLS FORWARD, NORMALLY IN STOP AND GO TRAFFIC, AND IS COMPLETELY UNPREDICTABLE. CHRYSLER HAS A TOTAL OF 5 WORK ORDERS IN THEIR SYSTEM AND IS ASKING ME FOR A 6TH TIME TO BRING THE CAR IN FOR REPAIRS. EACH "REPAIR" TRIP RESULTS IN A SOFTWARE UPDATE TO THE TRANSMISSION THAT BAN AIDS THE PROBLEM FOR ABOUT A WEEK AND THEN WE ARE RIGHT BACK TO SQUARE ONE. I'M VERY FRUSTRATED AND AM REQUESTING THAT THE VEHICLE BE BOUGHT BACK BY CHRYSLER AND I BE REIMBURSED FOR ALL CAR PAYMENTS MADE IN THE LAST YEAR. THE VEHICLE FALLS UNDER MARYLAND LEMON LAW REQUIREMENTS IN THAT , IT HAS LESS THAN 18K MILES AND IS UNDER 24 MONTHS OLD AND WAS PURCHASED NEW. I AM REQUESTING TO OPEN A CASE WITH NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO ASSIST ME WITH THIS ISSUE. I HAVE AN OPEN CASE NUMBER WITH CHRYSLER OF 26719430. ANY ASSISTANCE WILL BE GREATLY APPRECIATED.

May 28, 2015 3,000 mi

I HAVE HAD NUMEROUS PROBLEMS (5 TOTAL) WITH MY 2014 JEEP CHEROKEE LIMITED HARD SHIFTING INTO LOWER GEARS. THE VEHICLE JERKS AND BUCKS RANDOMLY AND HAS NEARLY CAUSED ME TO HAVE NUMEROUS ACCIDENTS. THE VEHICLE FEATURES THE ZF-DESIGNED NINE-SPEED AUTOMATIC TRANSMISSION THAT HAS KNOWN ISSUES WITH ROUGH SHIFTING. THE RECALL UPDATE WAS PERFORMED IN EARLY MAY YET THE PROBLEM PERSISTS. THE VEHICLE RANDOMLY PULLS FORWARD, NORMALLY IN STOP AND GO TRAFFIC, AND IS COMPLETELY UNPREDICTABLE. CHRYSLER HAS A TOTAL OF 5 WORK ORDERS IN THEIR SYSTEM AND IS ASKING ME FOR A 6TH TIME TO BRING THE CAR IN FOR REPAIRS. EACH "REPAIR" TRIP RESULTS IN A SOFTWARE UPDATE TO THE TRANSMISSION THAT BAN AIDS THE PROBLEM FOR ABOUT A WEEK AND THEN WE ARE RIGHT BACK TO SQUARE ONE. I'M VERY FRUSTRATED AND AM REQUESTING THAT THE VEHICLE BE BOUGHT BACK BY CHRYSLER AND I BE REIMBURSED FOR ALL CAR PAYMENTS MADE IN THE LAST YEAR. THE VEHICLE FALLS UNDER MARYLAND LEMON LAW REQUIREMENTS IN THAT , IT HAS LESS THAN 18K MILES AND IS UNDER 24 MONTHS OLD AND WAS PURCHASED NEW. I AM REQUESTING TO OPEN A CASE WITH NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO ASSIST ME WITH THIS ISSUE. I HAVE AN OPEN CASE NUMBER WITH CHRYSLER OF 26719430. ANY ASSISTANCE WILL BE GREATLY APPRECIATED.

May 26, 2015 2,500 mi

ON 3 OCCASIONS NOW, MY JEEP CHEROKEE HAS SHUT DOWN/STALLED AS I WAS DRIVING. IT HAPPENED AS I WAS ACCELERATING BETWEEN 50 AND 55 MPH. ALL THE GAGES DROPPED AND EVERYTHING SHUT DOWN. IT LASTED FOR ABOUT 5 SECONDS ONLY AND THEN EVERYTHING CAME BACK UP. ON THESE OCCASIONS, I STARTED TO TRY TO PULL OVER TO THE SIDE OF THE ROAD, BUT DID NOT HAVE TO. I'VE SEEN SIMILAR POSTS. I HAVE THE VEHICLE SCHEDULED FOR WORK NEXT WEEK, BUT THE DEALERSHIP SEEMS DISINTERESTED ALREADY. I HAVE 3 OTHER COMPLAINTS ON THE VEHICLE AS WELL. THREE OTHER ISSUES: 1. THE VEHICLE SHIFTS HARD BETWEEN 1ST AND 2ND OR 2ND AND 3RD. IT IS SPORADIC AND DOESN'T ALWAYS HAPPEN. 2. A REAR SHOCK HAS LOST ALL OF IT'S FLUID. I'VE SEEN POSTS ABOUT THIS PROBLEM. 3. THE AIRBAG RECALL. SO DISAPPOINTING.

May 26, 2015 2,500 mi

ON 3 OCCASIONS NOW, MY JEEP CHEROKEE HAS SHUT DOWN/STALLED AS I WAS DRIVING. IT HAPPENED AS I WAS ACCELERATING BETWEEN 50 AND 55 MPH. ALL THE GAGES DROPPED AND EVERYTHING SHUT DOWN. IT LASTED FOR ABOUT 5 SECONDS ONLY AND THEN EVERYTHING CAME BACK UP. ON THESE OCCASIONS, I STARTED TO TRY TO PULL OVER TO THE SIDE OF THE ROAD, BUT DID NOT HAVE TO. I'VE SEEN SIMILAR POSTS. I HAVE THE VEHICLE SCHEDULED FOR WORK NEXT WEEK, BUT THE DEALERSHIP SEEMS DISINTERESTED ALREADY. I HAVE 3 OTHER COMPLAINTS ON THE VEHICLE AS WELL. THREE OTHER ISSUES: 1. THE VEHICLE SHIFTS HARD BETWEEN 1ST AND 2ND OR 2ND AND 3RD. IT IS SPORADIC AND DOESN'T ALWAYS HAPPEN. 2. A REAR SHOCK HAS LOST ALL OF IT'S FLUID. I'VE SEEN POSTS ABOUT THIS PROBLEM. 3. THE AIRBAG RECALL. SO DISAPPOINTING.

May 22, 2015 1,000 mi

SUDDEN LUNGES FROM UNEXPECTED DOWNSHIFTS, A LACK OF KICKDOWN UPON ATTEMPTED ACCELLERATION, FRONT-AXLE VIBRATION (SHAKING) IN LOW SPEED IN LOW GEARS AND COMPLETE FAILURE TO SHIFT INTO 9TH GEAR. THE DEALER FINALLY GOT IT TO SHIFT INTO 9TH GEAR AT 92MPH BUT IT STILL DID NOT STAY IN GEAR. IT ALSO HAS A HABIT OF HOLDING IN 7TH GEAR AT SPEEDS UP TO 80MPH IN LEVEL TRAVEL ON THE FLORIDA TURNPIKE AND OTHER HIGH SPEED LEVEL ROADWAYS IN CENTRAL FLORIDA. THE LUNGES AND VIBRATION ARE AN ESPECIALLY NERVE WRACKING DAILY EXPERIENCE IN STOP AND GO TRAFFIC.

May 22, 2015 1,000 mi

SUDDEN LUNGES FROM UNEXPECTED DOWNSHIFTS, A LACK OF KICKDOWN UPON ATTEMPTED ACCELLERATION, FRONT-AXLE VIBRATION (SHAKING) IN LOW SPEED IN LOW GEARS AND COMPLETE FAILURE TO SHIFT INTO 9TH GEAR. THE DEALER FINALLY GOT IT TO SHIFT INTO 9TH GEAR AT 92MPH BUT IT STILL DID NOT STAY IN GEAR. IT ALSO HAS A HABIT OF HOLDING IN 7TH GEAR AT SPEEDS UP TO 80MPH IN LEVEL TRAVEL ON THE FLORIDA TURNPIKE AND OTHER HIGH SPEED LEVEL ROADWAYS IN CENTRAL FLORIDA. THE LUNGES AND VIBRATION ARE AN ESPECIALLY NERVE WRACKING DAILY EXPERIENCE IN STOP AND GO TRAFFIC.

May 21, 2015 22,500 mi

2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEALERSHIP SHOP ON 12/30/14 - CHRYSLER DEALERSHIP SHOP DID NOT FIND CAUSE BUT DID UPDATE BCM BASED ON TSB. PROBLEM CONTINUES TO OCCUR. 5/20/15 - 2015 JEEP CHEROKEE BACK IN SHOP FOR SAME ISSUE.

May 21, 2015 22,500 mi

2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEALERSHIP SHOP ON 12/30/14 - CHRYSLER DEALERSHIP SHOP DID NOT FIND CAUSE BUT DID UPDATE BCM BASED ON TSB. PROBLEM CONTINUES TO OCCUR. 5/20/15 - 2015 JEEP CHEROKEE BACK IN SHOP FOR SAME ISSUE.

May 20, 2015 8,000 mi

MY BRAND NEW 2014 JEEP CHEROKEE IS UNSAFE TO DRIVE. THE ENGINE/TRANSMISSION BEGAN SHUTTING OFF WHILE SHIFTING INTO LOWER GEARS, LEAVING MY CAR DISABLED WHILE IN MOTION. AFTER THE CAR WOULD COME TO A COMPLETE STOP, IT TAKES MULTIPLE ATTEMPTS TO TURN THE CAR BACK ON. MOREOVER, THE CAR WILL SUDDENLY JERK/LUNGE FORWARD WHILE SLOWING DOWN WITH THE BREAK. SO FAR, THIS CAR HAS BEEN INTO KENDALL JEEP IN MIAMI FOUR TIMES TO FIX THE PROBLEM. FIRST TIME, I WAS TOLD COMPUTERS WERE DOWN AND TO COME BACK. SECOND TIME, I WAS TOLD THE PROBLEM WAS SOFTWARE RELATED. THEY UPDATED MY SOFTWARE AND TOLD ME I SHOULD BE GOOD TO GO. AS I WAS LITERALLY PULLING OUT OF THE LOT, THE CAR STALLED AGAIN. THIRD TIME, JEEP SALESMAN BRINGS ME MY CAR AFTER IT HAS BEEN IN THE SHOP. HE TOLD ME TO LEAVE THE CAR AS HE FELT THE PROBLEMS I WAS HAVING. WITH NO RENTAL CAR, I HAD TO TAKE THE CAR HOME. VERY NEXT MORNING, CAR STALLED WHILE DRIVING AGAIN. I BROUGHT IT BACK FOR A FOURTH TIME. THIS TIME A RENTAL CARE WAS FINALLY PROVIDED. THEY CHECK THE PROBLEM, AND COULD FIND NONE. HOWEVER, I HAVE BEEN VIDEO DOCUMENTING ALL STALLS AND PROBLEMS. THE PROBLEM IS REAL AND THE VIDEOS SHOW THIS. PICKED UP CAR TODAY, STALLED AGAIN AT THE END OF THE DAY. AGAIN, ON VIDEO. CALLED JEEP TO COMPLAIN. CUSTOMER SERVICE TOLD ME JEEP WILL BE IN CONTACT. CONTINUALLY REFUSED TO PROVIDE ME WITH AN ADDRESS TO SEND MY LEMON LAW NOTIFICATION. JEEP HAS ACTED AS AN OBSTACLE TO CONSUMERS RIGHTS. IN SUM, THE CAR IS UNSAFE TO DRIVE. IT STALLS WHILE DRIVING. JEEP IS NOT HELPING.

May 20, 2015 8,000 mi

MY BRAND NEW 2014 JEEP CHEROKEE IS UNSAFE TO DRIVE. THE ENGINE/TRANSMISSION BEGAN SHUTTING OFF WHILE SHIFTING INTO LOWER GEARS, LEAVING MY CAR DISABLED WHILE IN MOTION. AFTER THE CAR WOULD COME TO A COMPLETE STOP, IT TAKES MULTIPLE ATTEMPTS TO TURN THE CAR BACK ON. MOREOVER, THE CAR WILL SUDDENLY JERK/LUNGE FORWARD WHILE SLOWING DOWN WITH THE BREAK. SO FAR, THIS CAR HAS BEEN INTO KENDALL JEEP IN MIAMI FOUR TIMES TO FIX THE PROBLEM. FIRST TIME, I WAS TOLD COMPUTERS WERE DOWN AND TO COME BACK. SECOND TIME, I WAS TOLD THE PROBLEM WAS SOFTWARE RELATED. THEY UPDATED MY SOFTWARE AND TOLD ME I SHOULD BE GOOD TO GO. AS I WAS LITERALLY PULLING OUT OF THE LOT, THE CAR STALLED AGAIN. THIRD TIME, JEEP SALESMAN BRINGS ME MY CAR AFTER IT HAS BEEN IN THE SHOP. HE TOLD ME TO LEAVE THE CAR AS HE FELT THE PROBLEMS I WAS HAVING. WITH NO RENTAL CAR, I HAD TO TAKE THE CAR HOME. VERY NEXT MORNING, CAR STALLED WHILE DRIVING AGAIN. I BROUGHT IT BACK FOR A FOURTH TIME. THIS TIME A RENTAL CARE WAS FINALLY PROVIDED. THEY CHECK THE PROBLEM, AND COULD FIND NONE. HOWEVER, I HAVE BEEN VIDEO DOCUMENTING ALL STALLS AND PROBLEMS. THE PROBLEM IS REAL AND THE VIDEOS SHOW THIS. PICKED UP CAR TODAY, STALLED AGAIN AT THE END OF THE DAY. AGAIN, ON VIDEO. CALLED JEEP TO COMPLAIN. CUSTOMER SERVICE TOLD ME JEEP WILL BE IN CONTACT. CONTINUALLY REFUSED TO PROVIDE ME WITH AN ADDRESS TO SEND MY LEMON LAW NOTIFICATION. JEEP HAS ACTED AS AN OBSTACLE TO CONSUMERS RIGHTS. IN SUM, THE CAR IS UNSAFE TO DRIVE. IT STALLS WHILE DRIVING. JEEP IS NOT HELPING.

May 13, 2015 10,446 mi

FEBRUARY 20, 2015 7:02AM RUSH HOUR TRAFFIC IN NORFOLK, VA. COMING OUT OF THE EASTBOUND DOWNTOWN TUNNEL ENTRANCE RAMP ONTO 464 (INTERSTATE) TO CHESAPEAKE, VA, THE VEHICLE REVVED HIGH IN RED AREA ABOUT 3 TO 5 SECONDS AND WOULD NOT ACCELERATE. COASTED OVER TO THE SHOULDER, PLACED VEHICLE IN PARK BUT VEHICLE ROLLED DOWN THE RAMP. SET EMERGENCY BREAK AT THIS TIME. DEALER HAD IT UNTIL FEBRUARY 24, 2015 AND INSTALLED SOME SOFTWARE UPDATES AND STATED THAT THIS WOULD CORRECT THE ISSUE. THIS WAS THE FIST TIME THIS OCCURRED. IT OCCURRED AGAIN ON MARCH 6, 2015 RUSH HOUR TRAFFIC AT 5:04PM ON RAMP ENTRANCE TO THE INTERSTATE 464 SAME ISSUE OCCURRED WHERE THE VEHICLE WOULD NOT ACCELERATE AND WAS TAKEN TO THE DEALER. I RECEIVE IT BACK FROM THE DEALER ON MARCH 24, 2015. DURING THIS TIME THERE WERE MORE SOFTWARE UPDATES AND THE STAR HAD THE TRANSMISSION REPLACE AND WAS INFORMED THAT THERE WOULD BE NO OTHER PROBLEMS. MAY 1, 2015 AT 5:09PM RUSH HOUR TRAFFIC ON 264 (INTERSTATE) IN A CONSTRUCTION AREA WITH NO ACCESS TO A SHOULDER TO GET OUT OF TRAFFIC AND GOING UP HILL, THE ENGINE STOPS ACCELERATING AND SLOWS TO APPROXIMATELY 15MPH IN TRAFFIC THAT IS MOVING 65 TO 70 MPH. TAKEN TO DEALER WHERE STAR HAD THE MECHANICS LOOK OVER EVER PIECE OF THE VEHICLE, DOWNLOAD THE COMPUTER AND SEND THE DATA TO STAR. IT WAS DECIDED TO CHANGE THE DRIVE TRAIN CONTROL MODULE. IT WAS RETURNED TO ME ON FRIDAY, MAY 8, 2015 AND IS NOW DOWNSHIFTING AT APPROXIMATELY 2MPH HARD INTO FIRST GEAR, CAUSING A JERK. THIS IS THREE TIMES IN A TEN WEEK TIME PERIOD. I CURRENTLY HAVE A LEMON LAW CASE WITH THE CHRYSLER GROUP. I HAVE BEEN TOLD THAT A POSITIVE RESOLUTION WILL BE DETERMINED BY FRIDAY, MAY 15, 2015. I NO LONGER FEEL, COMFORTABLE OR CONFIDENT IN THIS VEHICLES RELIABILITY OR DO I FEEL AT ALL SAFE IN THIS VEHICLE. IT HAS PUT ME IN HARMS WAY THREE TIMES IN TEN WEEKS.

May 13, 2015 10,446 mi

FEBRUARY 20, 2015 7:02AM RUSH HOUR TRAFFIC IN NORFOLK, VA. COMING OUT OF THE EASTBOUND DOWNTOWN TUNNEL ENTRANCE RAMP ONTO 464 (INTERSTATE) TO CHESAPEAKE, VA, THE VEHICLE REVVED HIGH IN RED AREA ABOUT 3 TO 5 SECONDS AND WOULD NOT ACCELERATE. COASTED OVER TO THE SHOULDER, PLACED VEHICLE IN PARK BUT VEHICLE ROLLED DOWN THE RAMP. SET EMERGENCY BREAK AT THIS TIME. DEALER HAD IT UNTIL FEBRUARY 24, 2015 AND INSTALLED SOME SOFTWARE UPDATES AND STATED THAT THIS WOULD CORRECT THE ISSUE. THIS WAS THE FIST TIME THIS OCCURRED. IT OCCURRED AGAIN ON MARCH 6, 2015 RUSH HOUR TRAFFIC AT 5:04PM ON RAMP ENTRANCE TO THE INTERSTATE 464 SAME ISSUE OCCURRED WHERE THE VEHICLE WOULD NOT ACCELERATE AND WAS TAKEN TO THE DEALER. I RECEIVE IT BACK FROM THE DEALER ON MARCH 24, 2015. DURING THIS TIME THERE WERE MORE SOFTWARE UPDATES AND THE STAR HAD THE TRANSMISSION REPLACE AND WAS INFORMED THAT THERE WOULD BE NO OTHER PROBLEMS. MAY 1, 2015 AT 5:09PM RUSH HOUR TRAFFIC ON 264 (INTERSTATE) IN A CONSTRUCTION AREA WITH NO ACCESS TO A SHOULDER TO GET OUT OF TRAFFIC AND GOING UP HILL, THE ENGINE STOPS ACCELERATING AND SLOWS TO APPROXIMATELY 15MPH IN TRAFFIC THAT IS MOVING 65 TO 70 MPH. TAKEN TO DEALER WHERE STAR HAD THE MECHANICS LOOK OVER EVER PIECE OF THE VEHICLE, DOWNLOAD THE COMPUTER AND SEND THE DATA TO STAR. IT WAS DECIDED TO CHANGE THE DRIVE TRAIN CONTROL MODULE. IT WAS RETURNED TO ME ON FRIDAY, MAY 8, 2015 AND IS NOW DOWNSHIFTING AT APPROXIMATELY 2MPH HARD INTO FIRST GEAR, CAUSING A JERK. THIS IS THREE TIMES IN A TEN WEEK TIME PERIOD. I CURRENTLY HAVE A LEMON LAW CASE WITH THE CHRYSLER GROUP. I HAVE BEEN TOLD THAT A POSITIVE RESOLUTION WILL BE DETERMINED BY FRIDAY, MAY 15, 2015. I NO LONGER FEEL, COMFORTABLE OR CONFIDENT IN THIS VEHICLES RELIABILITY OR DO I FEEL AT ALL SAFE IN THIS VEHICLE. IT HAS PUT ME IN HARMS WAY THREE TIMES IN TEN WEEKS.

May 11, 2015 8,260 mi

I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE ENGINE TURNED OFF. THANK GOODNESS THERE WAS NO TRAFFIC AS I WAS ONLY BLOCKS FROM THE JEEP DEALER. I WAITED APPROXIMATELY 30 SECONDS AND PUSHED THE START BUTTON AND LUCKILY THE VEHICLE STARTED BUT WOULD ONLY PUTT PUTT TO THE DEALER. THE DEALER HAD DIFFICULTY GETTING THE VEHICLE TO THE WORK STATION. WHEN THEY CALLED ME TO TELL ME THEY FIXED IT THEY TOLD ME THE REASON IT STOP WAS BECAUSE IT WAS 2 QUARTS LOW OF OIL AND THAT WAS THE CAUSE. THIS WAS VERY STRANGE AS I REMINDED THEM TO LOOK AT MY SERVICE RECORD AT WHICH I HAD THE OIL SERVICE RECENTLY DONE AT THEIR FACILITY. THEY DID NOT KNOW HOW TO RESPOND. SUBSEQUENT I CONTACTED JEEP HEADQUARTERS (RESOLUTION DEPT.) AND EXPLAINED WHAT HAPPENED AND THEY ASKED ME TO TAKE THE VEHICLE TO ANOTHER JEEP DEALER FOR EVALUATION, WHICH I HAVE DONE. THE OTHER PROBLEM I HAVE HAD IS SHIFTING (THE VEHICLE JUMPS WHEN SHIFTING), THEY HAVE SEMI CORRECTED THAT BY PUTTING PARTS INTO THE TRANSMISSION, EXCEPT THE 2ND GEAR STILL JUMPS A BIT. ANOTHER PROBLEM I HAD, WAS MY WIFE AND I WERE EXITING THE VEHICLE WITH THE ENGINE TURNED "OFF" AND THE VEHICLE STARTED ON ITS OWN. I WAS TOLD BY THE 2ND DEALER THERE IS NO INDICATION WHILE SEARCHING WITH THE DIAGNOSTICS AS TO WHY THE ENGINE SHUT OFF WHILE DRIVING. I CAN LIVE WITH THE SHIFTING BUT NOT GETTING EXPLANATIONS AS TO WHY THE ENGINE DIED (AS THEY CALLED IT ON THE SERVICE SLIP, "DIED IN FLIGHT") MY WIFE IS AFRAID TO DRIVE THE VEHICLE FOR FEAR IT WILL SHUT DOWN ON THE FREEWAY OR ANY STREET FOR THAT MATTER COULD BE EXTREMELY SERIOUS. OBVIOUSLY THEY HAVE TRIED TO EVALUATE WHY OR WHAT THE PROBLEM IS OR WAS, BUT BEING GIVEN AN EXPLANATION BECAUSE IT WAS LOW ON OIL IS NOT COMFORTING OR NOT FINDING ANY CODES TO INDICATE A PROBLEM, WHEN IN FACT THEY HAD DONE AN OIL CHANGE TO THE VEHICLE IS A CONCERN? *TR

May 11, 2015 8,260 mi

I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE ENGINE TURNED OFF. THANK GOODNESS THERE WAS NO TRAFFIC AS I WAS ONLY BLOCKS FROM THE JEEP DEALER. I WAITED APPROXIMATELY 30 SECONDS AND PUSHED THE START BUTTON AND LUCKILY THE VEHICLE STARTED BUT WOULD ONLY PUTT PUTT TO THE DEALER. THE DEALER HAD DIFFICULTY GETTING THE VEHICLE TO THE WORK STATION. WHEN THEY CALLED ME TO TELL ME THEY FIXED IT THEY TOLD ME THE REASON IT STOP WAS BECAUSE IT WAS 2 QUARTS LOW OF OIL AND THAT WAS THE CAUSE. THIS WAS VERY STRANGE AS I REMINDED THEM TO LOOK AT MY SERVICE RECORD AT WHICH I HAD THE OIL SERVICE RECENTLY DONE AT THEIR FACILITY. THEY DID NOT KNOW HOW TO RESPOND. SUBSEQUENT I CONTACTED JEEP HEADQUARTERS (RESOLUTION DEPT.) AND EXPLAINED WHAT HAPPENED AND THEY ASKED ME TO TAKE THE VEHICLE TO ANOTHER JEEP DEALER FOR EVALUATION, WHICH I HAVE DONE. THE OTHER PROBLEM I HAVE HAD IS SHIFTING (THE VEHICLE JUMPS WHEN SHIFTING), THEY HAVE SEMI CORRECTED THAT BY PUTTING PARTS INTO THE TRANSMISSION, EXCEPT THE 2ND GEAR STILL JUMPS A BIT. ANOTHER PROBLEM I HAD, WAS MY WIFE AND I WERE EXITING THE VEHICLE WITH THE ENGINE TURNED "OFF" AND THE VEHICLE STARTED ON ITS OWN. I WAS TOLD BY THE 2ND DEALER THERE IS NO INDICATION WHILE SEARCHING WITH THE DIAGNOSTICS AS TO WHY THE ENGINE SHUT OFF WHILE DRIVING. I CAN LIVE WITH THE SHIFTING BUT NOT GETTING EXPLANATIONS AS TO WHY THE ENGINE DIED (AS THEY CALLED IT ON THE SERVICE SLIP, "DIED IN FLIGHT") MY WIFE IS AFRAID TO DRIVE THE VEHICLE FOR FEAR IT WILL SHUT DOWN ON THE FREEWAY OR ANY STREET FOR THAT MATTER COULD BE EXTREMELY SERIOUS. OBVIOUSLY THEY HAVE TRIED TO EVALUATE WHY OR WHAT THE PROBLEM IS OR WAS, BUT BEING GIVEN AN EXPLANATION BECAUSE IT WAS LOW ON OIL IS NOT COMFORTING OR NOT FINDING ANY CODES TO INDICATE A PROBLEM, WHEN IN FACT THEY HAD DONE AN OIL CHANGE TO THE VEHICLE IS A CONCERN? *TR

May 10, 2015 13,125 mi

OUR 2014 JEEP CHEROKEE LIMITED 4BY4 HAS STALLED MULTIPLE TIMES WHILE DRIVING IT. THIS CAR IS 13 MONTHS OLD AND WE HAD TO TAKE IT IN TO OUR DEALER FOR THE SAME TIME SEVERAL TIMES. THE ENGINE KEEPS STALLING ON US WHILE WE ARE DRIVING. IN DECEMBER 2014 IT STALLED WHILE DRIVING ON A HIGHWAY AT A SPEED OF 65MPH. ALL THE DASHBOARD LIGHTS CAME ON AND THE CAR SIMPLY DIDN?T WANT TO DRIVE. THIS WAS EXTREMELY SCARY FOR US WHILE TRAVELLING ON A HIGHWAY WITH HIGH SPEEDS. THE CAR DROPPED IN MPH WHILE ON THE HIGHWAY, WHEN I PULLED OVER AND TURNED ON/OFF TO RESET IT, IT DIDN?T WORK. THE DEALER RAN TESTS AND THEY COULDN?T COME UP WITH A PROBLEM. AGAIN THIS HAPPENED TO MY HUSBAND IN APRIL WHILE HE WAS DRIVING, AGAIN THE CAR STALLED, MY HUSBAND TOOK IT TO THE DEALER AND AGAIN THEY CHECKED THE ENGINE, ELECTRONICS AND COULDN?T ADDRESS THE ISSUE, SAID EVERTHING WAS OK. OVER THE COURSE OF THE LAST 13 MONTHS IT WOULD STALL MID DRIVE BUT WE WOULD QUICKLY REST THE VEHICLE AND WE WOULD STILL DRIVE IT, SHOULD HAVE COMPLAINED ABOUT THIS PROBLEM SOONER BECAUSE NOW IT JUST GOT A LOT WORSE. TODAY, WHILE DRIVING 20 MPH, I COULDN?T COMPLETE A TURN, MY JEEP STALLED, MPH DROPPED TO 0 WITHOUT ME PUTTING IT IN PARK AND STILL TRYING TO ACCELERATE. FINALLY, I PUT THE CAR IN PARK TO TURN IT OFF, COULDN?T TURN IT OFF FOR ABOUT 3 MINUTES. FINALLY I TURNED IT OFF STILL IN PARK, RESTARTED BUT THE CAR STILL DIDN?T WAN TO DRIVE EVEN AFTER I PUT IT IN DRIVE. IT EVEN ROLLED BACK A LITTLE. VERY SCARY SINCE I WAS WITH MY YOUNG CHILD AND IN A RESIDENTIAL AREA. I TOTALLY LOST CONTROL OVER THE CAR. THE CARS ELECTRONICS ARE COMPLETELY BROKEN, IN ADDITION TO FAULTY ENGINE IT SEEMS? THIS A 35K CAR THAT DOESN?T WORK,, VERY UNRELIABLE AND THE DEALER CAN?T DETERMINE OR ADDRESS THIS ISSUE. SOMEONE REALLY NEEDS LOOK INTO THIS?. THIS CAR IS NOT SAFE TO DRIVE. PLEASE HELP!

May 10, 2015 13,125 mi

OUR 2014 JEEP CHEROKEE LIMITED 4BY4 HAS STALLED MULTIPLE TIMES WHILE DRIVING IT. THIS CAR IS 13 MONTHS OLD AND WE HAD TO TAKE IT IN TO OUR DEALER FOR THE SAME TIME SEVERAL TIMES. THE ENGINE KEEPS STALLING ON US WHILE WE ARE DRIVING. IN DECEMBER 2014 IT STALLED WHILE DRIVING ON A HIGHWAY AT A SPEED OF 65MPH. ALL THE DASHBOARD LIGHTS CAME ON AND THE CAR SIMPLY DIDN?T WANT TO DRIVE. THIS WAS EXTREMELY SCARY FOR US WHILE TRAVELLING ON A HIGHWAY WITH HIGH SPEEDS. THE CAR DROPPED IN MPH WHILE ON THE HIGHWAY, WHEN I PULLED OVER AND TURNED ON/OFF TO RESET IT, IT DIDN?T WORK. THE DEALER RAN TESTS AND THEY COULDN?T COME UP WITH A PROBLEM. AGAIN THIS HAPPENED TO MY HUSBAND IN APRIL WHILE HE WAS DRIVING, AGAIN THE CAR STALLED, MY HUSBAND TOOK IT TO THE DEALER AND AGAIN THEY CHECKED THE ENGINE, ELECTRONICS AND COULDN?T ADDRESS THE ISSUE, SAID EVERTHING WAS OK. OVER THE COURSE OF THE LAST 13 MONTHS IT WOULD STALL MID DRIVE BUT WE WOULD QUICKLY REST THE VEHICLE AND WE WOULD STILL DRIVE IT, SHOULD HAVE COMPLAINED ABOUT THIS PROBLEM SOONER BECAUSE NOW IT JUST GOT A LOT WORSE. TODAY, WHILE DRIVING 20 MPH, I COULDN?T COMPLETE A TURN, MY JEEP STALLED, MPH DROPPED TO 0 WITHOUT ME PUTTING IT IN PARK AND STILL TRYING TO ACCELERATE. FINALLY, I PUT THE CAR IN PARK TO TURN IT OFF, COULDN?T TURN IT OFF FOR ABOUT 3 MINUTES. FINALLY I TURNED IT OFF STILL IN PARK, RESTARTED BUT THE CAR STILL DIDN?T WAN TO DRIVE EVEN AFTER I PUT IT IN DRIVE. IT EVEN ROLLED BACK A LITTLE. VERY SCARY SINCE I WAS WITH MY YOUNG CHILD AND IN A RESIDENTIAL AREA. I TOTALLY LOST CONTROL OVER THE CAR. THE CARS ELECTRONICS ARE COMPLETELY BROKEN, IN ADDITION TO FAULTY ENGINE IT SEEMS? THIS A 35K CAR THAT DOESN?T WORK,, VERY UNRELIABLE AND THE DEALER CAN?T DETERMINE OR ADDRESS THIS ISSUE. SOMEONE REALLY NEEDS LOOK INTO THIS?. THIS CAR IS NOT SAFE TO DRIVE. PLEASE HELP!

May 6, 2015

I HAVE RECEIVED A SAFETY RECALL BUT MY DEALER DOES NOT HAVE THE PARTS AND CANNOT FIX THE PROBLEM. PREVIOUS RECALLS HAVE ALSO GONE UNFIXED BECAUSE THE DEALER DOES NOT HAVE THE PARTS. *TR

May 6, 2015

I HAVE RECEIVED A SAFETY RECALL BUT MY DEALER DOES NOT HAVE THE PARTS AND CANNOT FIX THE PROBLEM. PREVIOUS RECALLS HAVE ALSO GONE UNFIXED BECAUSE THE DEALER DOES NOT HAVE THE PARTS. *TR

Apr 27, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Apr 27, 2015

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

Apr 23, 2015 17,000 mi

JEEP CHEROKEE SPORT , CAR SHUT OFF WHILE DRIVING . PULLED OVER TO SIDE OF ROAD , ATTEMPT RESTART , CAR STARTED ON 2ND ATTEMPT. TRANSMISSION ON VEHICLE , SHIFTS POORLY RPMS , STICK ON ACCELERATION AND WHEN ATTEMPTING TO MERGE INTO TRAFFIC , CAR DOWNSHIFTS . COULD CAUSE ACCIDENT BY SOMEONE RUNNING INTO CAR . *TR

Apr 23, 2015 17,000 mi

JEEP CHEROKEE SPORT , CAR SHUT OFF WHILE DRIVING . PULLED OVER TO SIDE OF ROAD , ATTEMPT RESTART , CAR STARTED ON 2ND ATTEMPT. TRANSMISSION ON VEHICLE , SHIFTS POORLY RPMS , STICK ON ACCELERATION AND WHEN ATTEMPTING TO MERGE INTO TRAFFIC , CAR DOWNSHIFTS . COULD CAUSE ACCIDENT BY SOMEONE RUNNING INTO CAR . *TR

Apr 15, 2015 12,068 mi

DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR

Apr 15, 2015 12,068 mi

DRIVING 80MPH ON HIGHWAY WHEN COMPUTER SHUT DOWN, LOST POWER STEERING, LOST RESPONSE FROM THROTTLE, RPM WENT TO 0, MPH WENT TO 0. NOTE ON DASH COMPUTER SAID TO SHIFT INTO DESIRED GEAR WHEN THE CAR WAS ALREADY IN DRIVE. NO CHECK ENGINE LIGHT CAME ON. *TR

Apr 14, 2015 2,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Apr 14, 2015 2,000 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE DIAGNOSTIC RESULTS WERE UNKNOWN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Mar 28, 2015 19,171 mi

ON MY WAY TO WORK ON MARCH 16TH WHEN MY SERVICE PARK BRAKE MESSAGE CAME ACROSS MY SCREEN ALONG WITH MY CHECK ENGINE LIGHT AND PARK BRAKE LIGHT. ABOUT 10 SECONDS LATER THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED. I HAD NO POWER WHEN I PRESSED ON THE GAS. I WAS LUCKY ENOUGH TO BE IN A RESIDENTIAL AREA STILL AND COASTED INTO SOMEONE'S DRIVEWAY. I PUT IT IN PARK. WHEN I PUT IT IN REVERSE IT SHIFTED HARD WITH A LOUD THUD. IT LITERALLY SOUNDED LIKE THE ENGINE DROPPED OUT OF THE JEEP. I STILL DIDN'T HAVE ANY GAS POWER SO I PUT IT BACK INTO PARK WITH ANOTHER HARD SHIFT AND LOUD THUD. I TURNED THE JEEP OFF AND BACK ON. I HAD GAS POWER AND IT NO LONGER SHIFTED HARD BUT MY ENGINE LIGHT WAS STILL ON. TOOK IT IN FOR SERVICE THE NEXT DAY. OF COURSE THEY COULDN'T DUPLICATE THE CONDITION WITH SEVERAL TEST DRIVES SO THEY CHALKED IT UP TO A SOFTWARE UPDATE RECALL "OCCUPANT RESTRAINT CONTROL MODULE". FAST FORWARD 11 DAYS LATER, THE EXACT SAME THING HAPPENS. LOST POWER IN GAS PEDAL, SERVICE PARK BRAKE MESSAGE ACROSS SCREEN, CHANGES TO SERVICE TRANSMISSION, THE ENGINE LIGHT, PARKING BRAKE LIGHT AND NOW THE TRACTION LIGHT ALL ON. WHEN I PUT IT IN PARK THEN REVERSE EXTREMELY LOUD AND HARD THUD. THEN ANOTHER MESSAGE CAME ACROSS THE SCREEN, SHIFT TO P THEN DESIRED GEAR. PUT IT BACK INTO PARK WITH A LOUD, HARD THUD. TURNED OFF JEEP THEN BACK ON. GOT POWER BACK IN GAS PEDAL AND WAS ABLE TO GET IT HOME. TAKING IT IN FIRST THING MONDAY MORNING (3/30) FOR THE EXACT SAME ISSUE AS ALMOST 2 WEEKS AGO. AFTER READING ALL THE COMPLAINTS ON THIS SITE AND OTHERS, IT DOESN'T SOUND TOO PROMISING. I BOUGHT THIS JEEP BRAND NEW IN NOV 2013. AND THIS WILL BE THE 4TH TIME ITS BEEN IN FOR SERVICE. THE PREVIOUS TWO WERE FOR A CRACK IN THE TRANSMISSION CASE CAUSING IT TO LEAK TRANSMISSION FLUID (3/3/14) AND FOR A FAULTY INTERNAL CONTROLLER IN MY SHIFTER (5/16/14). *TR

Mar 28, 2015 19,171 mi

ON MY WAY TO WORK ON MARCH 16TH WHEN MY SERVICE PARK BRAKE MESSAGE CAME ACROSS MY SCREEN ALONG WITH MY CHECK ENGINE LIGHT AND PARK BRAKE LIGHT. ABOUT 10 SECONDS LATER THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED. I HAD NO POWER WHEN I PRESSED ON THE GAS. I WAS LUCKY ENOUGH TO BE IN A RESIDENTIAL AREA STILL AND COASTED INTO SOMEONE'S DRIVEWAY. I PUT IT IN PARK. WHEN I PUT IT IN REVERSE IT SHIFTED HARD WITH A LOUD THUD. IT LITERALLY SOUNDED LIKE THE ENGINE DROPPED OUT OF THE JEEP. I STILL DIDN'T HAVE ANY GAS POWER SO I PUT IT BACK INTO PARK WITH ANOTHER HARD SHIFT AND LOUD THUD. I TURNED THE JEEP OFF AND BACK ON. I HAD GAS POWER AND IT NO LONGER SHIFTED HARD BUT MY ENGINE LIGHT WAS STILL ON. TOOK IT IN FOR SERVICE THE NEXT DAY. OF COURSE THEY COULDN'T DUPLICATE THE CONDITION WITH SEVERAL TEST DRIVES SO THEY CHALKED IT UP TO A SOFTWARE UPDATE RECALL "OCCUPANT RESTRAINT CONTROL MODULE". FAST FORWARD 11 DAYS LATER, THE EXACT SAME THING HAPPENS. LOST POWER IN GAS PEDAL, SERVICE PARK BRAKE MESSAGE ACROSS SCREEN, CHANGES TO SERVICE TRANSMISSION, THE ENGINE LIGHT, PARKING BRAKE LIGHT AND NOW THE TRACTION LIGHT ALL ON. WHEN I PUT IT IN PARK THEN REVERSE EXTREMELY LOUD AND HARD THUD. THEN ANOTHER MESSAGE CAME ACROSS THE SCREEN, SHIFT TO P THEN DESIRED GEAR. PUT IT BACK INTO PARK WITH A LOUD, HARD THUD. TURNED OFF JEEP THEN BACK ON. GOT POWER BACK IN GAS PEDAL AND WAS ABLE TO GET IT HOME. TAKING IT IN FIRST THING MONDAY MORNING (3/30) FOR THE EXACT SAME ISSUE AS ALMOST 2 WEEKS AGO. AFTER READING ALL THE COMPLAINTS ON THIS SITE AND OTHERS, IT DOESN'T SOUND TOO PROMISING. I BOUGHT THIS JEEP BRAND NEW IN NOV 2013. AND THIS WILL BE THE 4TH TIME ITS BEEN IN FOR SERVICE. THE PREVIOUS TWO WERE FOR A CRACK IN THE TRANSMISSION CASE CAUSING IT TO LEAK TRANSMISSION FLUID (3/3/14) AND FOR A FAULTY INTERNAL CONTROLLER IN MY SHIFTER (5/16/14). *TR

Mar 26, 2015 14,514 mi

MY FAMILY AND I WERE AT AN INTERSECTION GOING SOUTH MAKING A RIGHT TURN ONTO A BIG STREET. AS MY HUSBAND ACCELERATED, THE CAR WOULD NOT RESPOND, IT WOULD NOT MOVE, IT JOLTED VERY STRONG BUT WOULD NOT ACCELERATE. THERE WAS A MESSAGE FLASHING ON THE CONSOLE SOMETHING LIKE SHIFT TO P THEN TO D, AND THE CHECK ENGINE LIGHT, THE (P)! LIGHT AND BRAKE LIGHT TURNED ON. AS WE WERE STUCK IN THE INTERSECTION MY HUSBAND TURNED THE CAR OFF AND TURNED IT BACK ON BUT IT WOULD NOT ACCELERATE, HE PUT IT IN REVERSE AND WAS ABLE TO MOVE THE CAR VERY SLOWLY OUT OF THE INTERSECTION. IS WAS A SUNDAY MORNING, WE HAD TO WAIT OVER AN HOUR TO HAVE JEEP ROADSIDE SEND A TOW TRUCK. THE CAR WAS AT A DEALER FOR 2 WEEKS, TRANSMISSION WAS REPLACED. JUST GOT IT BACK BUT IT STILL JERKS WHEN SHIFTING GEARS AND SLOW TO RESPOND WHEN YOU ARE AT A STOP AND ACCELERATE. I DON'T FEEL SAFE IN THE CAR AS ITS UNPREDICTABLE, YOU DON'T KNOW WHEN THE TRANSMISSION WILL GIVE OUT. THIS WAS THE SECOND TIME THIS HAPPENED TO US. THE FIRST WAS ABOUT 7 MONTHS AFTER WE BOUGHT THE CAR, AND THE SECOND TIME WAS ABOUT 2 AND HALF MONTHS AFTER THE FIRST TIME. *TR

Mar 26, 2015 14,514 mi

MY FAMILY AND I WERE AT AN INTERSECTION GOING SOUTH MAKING A RIGHT TURN ONTO A BIG STREET. AS MY HUSBAND ACCELERATED, THE CAR WOULD NOT RESPOND, IT WOULD NOT MOVE, IT JOLTED VERY STRONG BUT WOULD NOT ACCELERATE. THERE WAS A MESSAGE FLASHING ON THE CONSOLE SOMETHING LIKE SHIFT TO P THEN TO D, AND THE CHECK ENGINE LIGHT, THE (P)! LIGHT AND BRAKE LIGHT TURNED ON. AS WE WERE STUCK IN THE INTERSECTION MY HUSBAND TURNED THE CAR OFF AND TURNED IT BACK ON BUT IT WOULD NOT ACCELERATE, HE PUT IT IN REVERSE AND WAS ABLE TO MOVE THE CAR VERY SLOWLY OUT OF THE INTERSECTION. IS WAS A SUNDAY MORNING, WE HAD TO WAIT OVER AN HOUR TO HAVE JEEP ROADSIDE SEND A TOW TRUCK. THE CAR WAS AT A DEALER FOR 2 WEEKS, TRANSMISSION WAS REPLACED. JUST GOT IT BACK BUT IT STILL JERKS WHEN SHIFTING GEARS AND SLOW TO RESPOND WHEN YOU ARE AT A STOP AND ACCELERATE. I DON'T FEEL SAFE IN THE CAR AS ITS UNPREDICTABLE, YOU DON'T KNOW WHEN THE TRANSMISSION WILL GIVE OUT. THIS WAS THE SECOND TIME THIS HAPPENED TO US. THE FIRST WAS ABOUT 7 MONTHS AFTER WE BOUGHT THE CAR, AND THE SECOND TIME WAS ABOUT 2 AND HALF MONTHS AFTER THE FIRST TIME. *TR

Mar 22, 2015 3,300 mi

AFTER A COMPLETE STOP AT A STOP SIGN, "SERVICE TRANSMISSION" MESSAGE APPEARED ON THE SPEEDOMETER, CHECK ENGINE LIGHT TURNED ON, CAR WAS BEEPING ALL OVER THE PLACE, AND COULD NOT ACCELERATE AFTER STEPPING ON THE GAS PEDAL 3 TIMES. I HAD TO TURN OFF THE CAR AND RESTART THE CAR ON THE SPOT. AFTER RESTARTING THE CAR, ENGINE LIGHT STAYED ON AND I WAS ABLE TO DRIVE HOME. PRIOR TO THIS INCIDENT THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF FOR ABOUT A FEW MONTHS SINCE I PURCHASED THE VEHICLE ON NOVEMBER OF 2013. SEEMS LIKE OTHER JEEP CHEROKEE OWNERS ARE ALSO EXPERIENCING SIMILAR PROBLEMS IF NOT MORE SERIOUS AND FATAL. SEVERAL COMPLAINTS FOUND ON THIS FORUM (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2014/JEEP/CHEROKEE/POWER+TRAIN) REGARDING THE ISSUE REPORTED THAT THEIR VEHICLES LOST POWER ON THE HIGHWAY. OTHER EVEN HAD TROUBLE WITH THEIR GEARS. ALSO THE CAR WOULD ACCELERATE A LITTLE MORE EVEN THE DRIVER HAD LET GO OF THE GAS. THIS IS DEFINITELY A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED AND INVESTIGATED IMMEDIATELY BEFORE SOMEONE GETS HURT OR EVEN KILLED. *TR

Mar 22, 2015 3,300 mi

AFTER A COMPLETE STOP AT A STOP SIGN, "SERVICE TRANSMISSION" MESSAGE APPEARED ON THE SPEEDOMETER, CHECK ENGINE LIGHT TURNED ON, CAR WAS BEEPING ALL OVER THE PLACE, AND COULD NOT ACCELERATE AFTER STEPPING ON THE GAS PEDAL 3 TIMES. I HAD TO TURN OFF THE CAR AND RESTART THE CAR ON THE SPOT. AFTER RESTARTING THE CAR, ENGINE LIGHT STAYED ON AND I WAS ABLE TO DRIVE HOME. PRIOR TO THIS INCIDENT THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF FOR ABOUT A FEW MONTHS SINCE I PURCHASED THE VEHICLE ON NOVEMBER OF 2013. SEEMS LIKE OTHER JEEP CHEROKEE OWNERS ARE ALSO EXPERIENCING SIMILAR PROBLEMS IF NOT MORE SERIOUS AND FATAL. SEVERAL COMPLAINTS FOUND ON THIS FORUM (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2014/JEEP/CHEROKEE/POWER+TRAIN) REGARDING THE ISSUE REPORTED THAT THEIR VEHICLES LOST POWER ON THE HIGHWAY. OTHER EVEN HAD TROUBLE WITH THEIR GEARS. ALSO THE CAR WOULD ACCELERATE A LITTLE MORE EVEN THE DRIVER HAD LET GO OF THE GAS. THIS IS DEFINITELY A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED AND INVESTIGATED IMMEDIATELY BEFORE SOMEONE GETS HURT OR EVEN KILLED. *TR

Mar 16, 2015 14,500 mi

WHILE VEHICLE IS IN DRIVE, THE TRANSMISSION WILL NOT ENGAGE OR WILL LOSE SIGNIFICANT POWER, ESPECIALLY ON AN UPSLOPE. IN ORDER TO GET THE CAR INTO GEAR, YOU NEED TO GUN THE ENGINE, CAUSING A JERKING OF THE VEHICLE. IN ORDER TO GET UP A HILL, YOU MUST SPEED (BREAKING THE LAW) SO THAT THE ENGINE HAS ENOUGH TO GET THE TRANSMISSION IN THE PROPER GEAR. THE CAUSE IS DUE TO A SOFTWARE UPDATE BY THE DEALER THAT APPARENTLY CANNOT BE RECTIFIED, AND THE SAFETY OF THE VEHICLE IS SERIOUSLY IN QUESTION BY THE DRIVERS OF THIS VEHICLE. *TR

Mar 16, 2015 14,500 mi

WHILE VEHICLE IS IN DRIVE, THE TRANSMISSION WILL NOT ENGAGE OR WILL LOSE SIGNIFICANT POWER, ESPECIALLY ON AN UPSLOPE. IN ORDER TO GET THE CAR INTO GEAR, YOU NEED TO GUN THE ENGINE, CAUSING A JERKING OF THE VEHICLE. IN ORDER TO GET UP A HILL, YOU MUST SPEED (BREAKING THE LAW) SO THAT THE ENGINE HAS ENOUGH TO GET THE TRANSMISSION IN THE PROPER GEAR. THE CAUSE IS DUE TO A SOFTWARE UPDATE BY THE DEALER THAT APPARENTLY CANNOT BE RECTIFIED, AND THE SAFETY OF THE VEHICLE IS SERIOUSLY IN QUESTION BY THE DRIVERS OF THIS VEHICLE. *TR

Mar 15, 2015 10,500 mi

MY VEHICLE HAS BEEN GIVING LOTS OF TROUBLE SINCE I PURCHASED IT. IT DECIDES TO SHUTDOWN BY ITSELF WHEN IT WANTS TO. IT HAS PUT ME IN SEVERAL SCARY SITUATIONS. USELLY I AM ON THE HWY IN THE LEFT LANE AND IT DECIDES TO SHUT DOWN. GIVING ME ONLY ABOUT 45 SECONDS TO GET OVER. THE EMERGENCY BRAKE WARNING LIGHTS ALONG WITH TRACTION, BATTERY, TRANSMISSION, ENGINE THE CAR DOESN'T KNOW WHAT TO DO. IT HAS BEEN BACK TO THE DEALER FOR 3 COMPUTER UPDATES.IN ADDITION..... THE SECOND TO THE LAST TIME THEY PUT IN A BRAKE SWITCH. NOW THEY HAVE MY CAR. PUTTING IN SOME KIND OF TCM BOX. THE CAR ALSO HESITATES. BLINKER GOES ON BY ITSELF DECIDES TO ACCELERATE ON ITS OWN ETC. I DO NOT BELIEVE MY CAR WILL BE FIXED. IT HAS BEEN HAPPENING SINCE EARLY DECEMBER I HAVE A LEMON. IT IS A VERY DANGEROUS CAR. I HAVE MADE A TOTAL OF 5 PAYMENTS ON THIS CAR. *TR

Mar 15, 2015 10,500 mi

MY VEHICLE HAS BEEN GIVING LOTS OF TROUBLE SINCE I PURCHASED IT. IT DECIDES TO SHUTDOWN BY ITSELF WHEN IT WANTS TO. IT HAS PUT ME IN SEVERAL SCARY SITUATIONS. USELLY I AM ON THE HWY IN THE LEFT LANE AND IT DECIDES TO SHUT DOWN. GIVING ME ONLY ABOUT 45 SECONDS TO GET OVER. THE EMERGENCY BRAKE WARNING LIGHTS ALONG WITH TRACTION, BATTERY, TRANSMISSION, ENGINE THE CAR DOESN'T KNOW WHAT TO DO. IT HAS BEEN BACK TO THE DEALER FOR 3 COMPUTER UPDATES.IN ADDITION..... THE SECOND TO THE LAST TIME THEY PUT IN A BRAKE SWITCH. NOW THEY HAVE MY CAR. PUTTING IN SOME KIND OF TCM BOX. THE CAR ALSO HESITATES. BLINKER GOES ON BY ITSELF DECIDES TO ACCELERATE ON ITS OWN ETC. I DO NOT BELIEVE MY CAR WILL BE FIXED. IT HAS BEEN HAPPENING SINCE EARLY DECEMBER I HAVE A LEMON. IT IS A VERY DANGEROUS CAR. I HAVE MADE A TOTAL OF 5 PAYMENTS ON THIS CAR. *TR

Mar 8, 2015 15,601 mi

PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NEW $34,000 VEHICLE WITH 15,601 MILES ON IT. FIRST TIME THIS HAPPENED AND WAS SERIOUS ENOUGH TO COMPLAIN ABOUT WAS DEC. 14, 2014. *TR

Mar 8, 2015 15,601 mi

PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NEW $34,000 VEHICLE WITH 15,601 MILES ON IT. FIRST TIME THIS HAPPENED AND WAS SERIOUS ENOUGH TO COMPLAIN ABOUT WAS DEC. 14, 2014. *TR

Mar 2, 2015 6,500 mi

WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE, THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO GEAR, EVEN THOUGH THE DISPLAY AND SHIFT CONTROL INDICATES THAT THE CAR IS IN REVERSE OR DRIVE. WHEN THIS HAPPENS, WHEN I RELEASE THE BRAKE AND APPLY THE GAS, THE CAR DOES NOT MOVE. THIS HAPPENS ABOUT ONCE EVERY 10-15 TIMES THE CAR IS SHIFTED FROM PARK. THE MOST SERIOUS INCIDENT HAPPENED WHEN I WAS PARKED UPHILL. I SHIFTED THE CAR INTO DRIVE, BUT WHEN I PUSHED THE ACCELERATOR PEDAL THE CAR DID NOT MOVE FORWARD BUT INSTEAD STARTED ROLLING BACKWARD. I HAD TO MOVE THE SHIFTER INTO PARK, AND AGAIN INTO DRIVE BEFORE THE GEAR WOULD ENGAGE. ADDITIONALLY, THERE HAVE BEEN TIMES THAT THE CAR WILL NOT ACCELERATE AFTER BEING STOPPED AT AN INTERSECTION. WHEN I APPLY THE GAS, THE CAR WILL HESITATE FOR 1-2 SECONDS BEFORE ENGAGING AND MOVING FORWARD. I AM CONCERNED THAT THESE ISSUES WILL END UP PLACING MYSELF OR MY OCCUPANTS IN DANGER IF AN EMERGENCY SITUATION ARISES WHILE ON THE ROAD, OR IF THE TRANSMISSION FAILS COMPLETELY AND I ROLL BACK INTO ANOTHER CAR. *TR

Mar 2, 2015 18,620 mi

I WAS DRIVING ON THE FREEWAY WHEN THE CAR STARTED DECELERATING RAPIDLY, THE "PARK" ICON CAME ON AND THE MESSAGE CENTER SAID "UNABLE TO SHIFT GEARS WHILE IN PARK, CHECK TRANSMISSION" AND THE ENGINE LIGHT CAME ON. I WAS UNABLE TO ACCELERATE. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER BUT THE CAR WOULD NOT SHIFT GEARS. I TURNED THE CAR OFF AND IMMEDIATELY TURNED IT BACK ON AND THE CAR WAS STILL UNABLE TO SHIFT GEARS, I COULD FEEL THE CAR TRYING TO SHIFT GEARS BUT COULDN'T. ENGINE LIGHT AND UNABLE TO SHIFT GEARS/CHECK TRANSMISSION MESSAGE STILL APPEARING. I TURNED OFF THE CAR A SECOND TIME AND WAITED A MINUTE OR TWO AND TURNED THE CAR BACK ON. AT THAT POINT, I WAS ABLE TO SHIFT GEARS AND ACCELERATE AGAIN, HOWEVER, THE "CHECK ENGINE" LIGHT WOULD NOT GO OFF. *TR

Mar 2, 2015 15,564 mi

CAR MAKES A WHISTLING VERY LOUD WHISTLING NOISE UPON STARTUP AND CONTINUES FOR UP TO 5 MINUTES, EVENING LAST WHILE DRIVING. I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE, WAS TOLD THE FIRST TIMES THAT IT WAS THE BEARINGS? (THEY WERE REPLACED). NOISE STILL OCCURRING, TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE PULLEYS, NOISE STILL HEARD. NEXT, I WAS TOLD THE WATER PUMP WAS CAUSING THE NOISE, IT WAS REPLACED BUT NOISE STILL OCCURRING. NOW, I AM TOLD THE NOISE IS COMING FROM THE ALTERNATOR AND THEY WILL REPLACE THAT PART. I AM CONCERNED ABOUT THE TRUE SOURCE OF THE NOISE AND WHETHER OR NOT IT WILL HAVE A MAJOR AFFECT ON THE ENGINE LATER ON. *TR

Mar 2, 2015 6,500 mi

WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE, THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO GEAR, EVEN THOUGH THE DISPLAY AND SHIFT CONTROL INDICATES THAT THE CAR IS IN REVERSE OR DRIVE. WHEN THIS HAPPENS, WHEN I RELEASE THE BRAKE AND APPLY THE GAS, THE CAR DOES NOT MOVE. THIS HAPPENS ABOUT ONCE EVERY 10-15 TIMES THE CAR IS SHIFTED FROM PARK. THE MOST SERIOUS INCIDENT HAPPENED WHEN I WAS PARKED UPHILL. I SHIFTED THE CAR INTO DRIVE, BUT WHEN I PUSHED THE ACCELERATOR PEDAL THE CAR DID NOT MOVE FORWARD BUT INSTEAD STARTED ROLLING BACKWARD. I HAD TO MOVE THE SHIFTER INTO PARK, AND AGAIN INTO DRIVE BEFORE THE GEAR WOULD ENGAGE. ADDITIONALLY, THERE HAVE BEEN TIMES THAT THE CAR WILL NOT ACCELERATE AFTER BEING STOPPED AT AN INTERSECTION. WHEN I APPLY THE GAS, THE CAR WILL HESITATE FOR 1-2 SECONDS BEFORE ENGAGING AND MOVING FORWARD. I AM CONCERNED THAT THESE ISSUES WILL END UP PLACING MYSELF OR MY OCCUPANTS IN DANGER IF AN EMERGENCY SITUATION ARISES WHILE ON THE ROAD, OR IF THE TRANSMISSION FAILS COMPLETELY AND I ROLL BACK INTO ANOTHER CAR. *TR

Mar 2, 2015 18,620 mi

I WAS DRIVING ON THE FREEWAY WHEN THE CAR STARTED DECELERATING RAPIDLY, THE "PARK" ICON CAME ON AND THE MESSAGE CENTER SAID "UNABLE TO SHIFT GEARS WHILE IN PARK, CHECK TRANSMISSION" AND THE ENGINE LIGHT CAME ON. I WAS UNABLE TO ACCELERATE. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER BUT THE CAR WOULD NOT SHIFT GEARS. I TURNED THE CAR OFF AND IMMEDIATELY TURNED IT BACK ON AND THE CAR WAS STILL UNABLE TO SHIFT GEARS, I COULD FEEL THE CAR TRYING TO SHIFT GEARS BUT COULDN'T. ENGINE LIGHT AND UNABLE TO SHIFT GEARS/CHECK TRANSMISSION MESSAGE STILL APPEARING. I TURNED OFF THE CAR A SECOND TIME AND WAITED A MINUTE OR TWO AND TURNED THE CAR BACK ON. AT THAT POINT, I WAS ABLE TO SHIFT GEARS AND ACCELERATE AGAIN, HOWEVER, THE "CHECK ENGINE" LIGHT WOULD NOT GO OFF. *TR

Mar 2, 2015 15,564 mi

CAR MAKES A WHISTLING VERY LOUD WHISTLING NOISE UPON STARTUP AND CONTINUES FOR UP TO 5 MINUTES, EVENING LAST WHILE DRIVING. I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES FOR THIS ISSUE, WAS TOLD THE FIRST TIMES THAT IT WAS THE BEARINGS? (THEY WERE REPLACED). NOISE STILL OCCURRING, TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE PULLEYS, NOISE STILL HEARD. NEXT, I WAS TOLD THE WATER PUMP WAS CAUSING THE NOISE, IT WAS REPLACED BUT NOISE STILL OCCURRING. NOW, I AM TOLD THE NOISE IS COMING FROM THE ALTERNATOR AND THEY WILL REPLACE THAT PART. I AM CONCERNED ABOUT THE TRUE SOURCE OF THE NOISE AND WHETHER OR NOT IT WILL HAVE A MAJOR AFFECT ON THE ENGINE LATER ON. *TR

Feb 27, 2015 5,400 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,400.

Feb 27, 2015 5,400 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,400.

Feb 23, 2015 1,795 mi

WHILE DRIVING THE VEHICLE THE INSTRUMENT PANEL STARTING RUNNING A CHECK SYSTEM CYCLE, IE. TRANSMISSION SERVICE NEEDED, ANTI-LOCK BRAKE NEED SERVICE, BATTERY NEEDED TO BE CHECKED, MIL WAS ON, ETC. (I HAVE VIDEO OF ONE OCCURRENCE) AND I WAS NO LONGER ABLE TO ACCELERATE THE CAR EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE ELECTRONIC PARKING BRAKE WAS ENGAGED AND I COULD NOT DISENGAGE IT. AFTER THE CAR SLOWED DOWN I TURNED THE ENGINE OFF AND ON SEVERAL TIMES UNTIL I WAS ABLE TO ACCELERATE THE CAR. THE MIL WAS NOW ON STEADILY. THIS HAS HAPPENED 4 TIMES NOW. *TR

Feb 23, 2015 1,795 mi

WHILE DRIVING THE VEHICLE THE INSTRUMENT PANEL STARTING RUNNING A CHECK SYSTEM CYCLE, IE. TRANSMISSION SERVICE NEEDED, ANTI-LOCK BRAKE NEED SERVICE, BATTERY NEEDED TO BE CHECKED, MIL WAS ON, ETC. (I HAVE VIDEO OF ONE OCCURRENCE) AND I WAS NO LONGER ABLE TO ACCELERATE THE CAR EVEN THOUGH THE ENGINE WAS STILL RUNNING. THE ELECTRONIC PARKING BRAKE WAS ENGAGED AND I COULD NOT DISENGAGE IT. AFTER THE CAR SLOWED DOWN I TURNED THE ENGINE OFF AND ON SEVERAL TIMES UNTIL I WAS ABLE TO ACCELERATE THE CAR. THE MIL WAS NOW ON STEADILY. THIS HAS HAPPENED 4 TIMES NOW. *TR

Feb 13, 2015 4,200 mi

JUST ENTERING THE HIGHWAY DOING THE SPEED LIMIT OF 70 MPH WITH MY NEWBORN CHILD ALL OF A SUDDEN MY CAR SUDDENLY STALLED / SHOOK/ AND HALTED WHILE TRYING TO FIND A SAFE PLACE TO PULL OVER ON THE HIGHER WAY. THE SERVICE TRANSMISSION LIGHT CAME ON. THIS IS A HUGE SAFETY CONCERN THAT I HAD TO SOMEHOW FIND A WAY TO PULL OVER ON THE SIDE OF A MAJOR HIGHWAY WITH AN INFANT IN THE CAR WHILE MY CAR WAS STALLING OUT. *TR

Feb 13, 2015 4,200 mi

JUST ENTERING THE HIGHWAY DOING THE SPEED LIMIT OF 70 MPH WITH MY NEWBORN CHILD ALL OF A SUDDEN MY CAR SUDDENLY STALLED / SHOOK/ AND HALTED WHILE TRYING TO FIND A SAFE PLACE TO PULL OVER ON THE HIGHER WAY. THE SERVICE TRANSMISSION LIGHT CAME ON. THIS IS A HUGE SAFETY CONCERN THAT I HAD TO SOMEHOW FIND A WAY TO PULL OVER ON THE SIDE OF A MAJOR HIGHWAY WITH AN INFANT IN THE CAR WHILE MY CAR WAS STALLING OUT. *TR

Feb 4, 2015

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON OCTOBER 7, 2014 AS SHE PULLED OUT ONTO THE HIGHWAY, THE VEHICLE STALLED. SHE MANAGED TO DRIFT TO THE SIDE OF THE ROAD. SHE LET THE VEHICLE SIT FOR A MINUTE AND THEN RE-STARTED IT. SHE BEAN TO DRIVE AND THE VEHICLE BEGAN TO BUCK AND LOST POWER. SHE PULLED OVER FOR A SECOND TIME AND LET IT SIT FOR A MINUTE, ATTEMPTED TO RE-START IT WHICH WAS SUCCESSFUL, BUT SHE COULDN'T GO OVER 25 MPH. SHE DROVE TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR A WEEK. A DIAGNOSTIC TEST REVEALED A PROBLEM WITH THE TRANSMISSION. ONE MONTH LATER, AS SHE WAS PULLING OUT ONTO THE MAIN ROAD, THE VEHICLE LOST POWER AGAIN. SHE MANAGED TO GET THE VEHICLE TO THE DEALER. A DIAGNOSTICS TEST REVEALED THE VEHICLE SHUT OFF, DUE TO LOW OIL. THE CONSUMER CLAIMED THE VEHICLE WASN'T SCHEDULED FOR AN OIL CHANGED FOR ANOTHER 1,000 MILES. THE DEALER ADVISED THE CONSUMER TO BRING THE VEHICLE BACK WITHIN 3,000 TO SEE IF THE VEHICLE WAS BURNING OIL. *JB

Feb 4, 2015

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON OCTOBER 7, 2014 AS SHE PULLED OUT ONTO THE HIGHWAY, THE VEHICLE STALLED. SHE MANAGED TO DRIFT TO THE SIDE OF THE ROAD. SHE LET THE VEHICLE SIT FOR A MINUTE AND THEN RE-STARTED IT. SHE BEAN TO DRIVE AND THE VEHICLE BEGAN TO BUCK AND LOST POWER. SHE PULLED OVER FOR A SECOND TIME AND LET IT SIT FOR A MINUTE, ATTEMPTED TO RE-START IT WHICH WAS SUCCESSFUL, BUT SHE COULDN'T GO OVER 25 MPH. SHE DROVE TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR A WEEK. A DIAGNOSTIC TEST REVEALED A PROBLEM WITH THE TRANSMISSION. ONE MONTH LATER, AS SHE WAS PULLING OUT ONTO THE MAIN ROAD, THE VEHICLE LOST POWER AGAIN. SHE MANAGED TO GET THE VEHICLE TO THE DEALER. A DIAGNOSTICS TEST REVEALED THE VEHICLE SHUT OFF, DUE TO LOW OIL. THE CONSUMER CLAIMED THE VEHICLE WASN'T SCHEDULED FOR AN OIL CHANGED FOR ANOTHER 1,000 MILES. THE DEALER ADVISED THE CONSUMER TO BRING THE VEHICLE BACK WITHIN 3,000 TO SEE IF THE VEHICLE WAS BURNING OIL. *JB

Jan 4, 2015 3,616 mi

VEHICLE HAS BEEN TAKEN TO DEALER FOR SAME ISSUE 4 TIMES. THE INFORMATION REFLECTED INDICATES THE FIRST TIME THAT WE BROUGHT THE CARE IN. INITIALLY WE TOOK THE CARE IN BECAUSE VEHICLE WAS SHIFTING ROUGHLY AND WOULD SOMETIMES DELAY BEFORE ENGAGING GEAR WHEN PRESSING ACCELERATOR. AFTER VEHICLE REPROGRAMMED AND RETURNED TO CUSTOMER IT WAS BEING DRIVEN ON FREEWAY AT NORMAL SPEEDS WHEN THE CHECK TRANSMISSION LIGHT CAME ON, TOLD DRIVER TO PULL OVER AND THE VEHICLE LOST ABILITY TO ACCELERATE. VEHICLE COASTED TO SIDE OF FREEWAY AND WAS TOWED TO DEALER WHO ATTEMPTED TO FIX VEHICLE. VEHICLE RETURNED TO CUSTOMER, A SHORT TIME LATER VEHICLE HAD SAME ISSUE ON FREEWAY. AGAIN TOWED TO DEALER WHO AGAIN ATTEMPTED TO REPAIR VEHICLE AND REPLACED TRANSMISSION. A COUPLE OF MONTHS LATER WHILE DRIVING ON THE FREEWAY AGAIN VEHICLE EXHIBITED SAME EXACT BEHAVIOR. WAS TOWED TO DEALER AWAITING RESOLUTION OF ISSUE. THIS PROBLEM REPRESENTS A SIGNIFICANT SAFETY HAZARD. REVIEW OF SIMILAR INCIDENTS ON THIS WEBSITE AS WELL AS OTHER WEBSITES INDICATES THIS IS A WIDESPREAD PROBLEM THAT TENDS TO OCCUR AT HIGH RATES OF SPEED WHEN A COMPLETE LOSS OF VEHICLE POWER IS DANGEROUS TO BOTH THOSE DRIVING THE AFFECTED VEHICLE AND THOSE ON THE ROAD. *TR

Jan 4, 2015 21,200 mi

MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR

Jan 4, 2015 3,616 mi

VEHICLE HAS BEEN TAKEN TO DEALER FOR SAME ISSUE 4 TIMES. THE INFORMATION REFLECTED INDICATES THE FIRST TIME THAT WE BROUGHT THE CARE IN. INITIALLY WE TOOK THE CARE IN BECAUSE VEHICLE WAS SHIFTING ROUGHLY AND WOULD SOMETIMES DELAY BEFORE ENGAGING GEAR WHEN PRESSING ACCELERATOR. AFTER VEHICLE REPROGRAMMED AND RETURNED TO CUSTOMER IT WAS BEING DRIVEN ON FREEWAY AT NORMAL SPEEDS WHEN THE CHECK TRANSMISSION LIGHT CAME ON, TOLD DRIVER TO PULL OVER AND THE VEHICLE LOST ABILITY TO ACCELERATE. VEHICLE COASTED TO SIDE OF FREEWAY AND WAS TOWED TO DEALER WHO ATTEMPTED TO FIX VEHICLE. VEHICLE RETURNED TO CUSTOMER, A SHORT TIME LATER VEHICLE HAD SAME ISSUE ON FREEWAY. AGAIN TOWED TO DEALER WHO AGAIN ATTEMPTED TO REPAIR VEHICLE AND REPLACED TRANSMISSION. A COUPLE OF MONTHS LATER WHILE DRIVING ON THE FREEWAY AGAIN VEHICLE EXHIBITED SAME EXACT BEHAVIOR. WAS TOWED TO DEALER AWAITING RESOLUTION OF ISSUE. THIS PROBLEM REPRESENTS A SIGNIFICANT SAFETY HAZARD. REVIEW OF SIMILAR INCIDENTS ON THIS WEBSITE AS WELL AS OTHER WEBSITES INDICATES THIS IS A WIDESPREAD PROBLEM THAT TENDS TO OCCUR AT HIGH RATES OF SPEED WHEN A COMPLETE LOSS OF VEHICLE POWER IS DANGEROUS TO BOTH THOSE DRIVING THE AFFECTED VEHICLE AND THOSE ON THE ROAD. *TR

Jan 4, 2015 21,200 mi

MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR

Dec 23, 2014 7,350 mi

ON MY WAY TO WORK ONE MORNING, I WAS DRIVING ON A THREE-LANE HIGHWAY, GOING ROUGHLY 73 MPH WHEN SUDDENLY, AS I WAS ATTEMPTING TO MAINTAIN MY CURRENT SPEED 'CONSISTENT WITH TRAFFIC FLOW 'MY VEHICLE WOULD NOT ENABLE ME TO ACCELERATE. DURING MY INABILITY TO ACCELERATE, MY VEHICLES ELECTRICAL SYSTEM SURGED, ILLUMINATING MY CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND CABIN LIGHTS. AS A RESULT, IN ORDER TO REMAIN UNINJURED, I CROSSED THREE LANES OF MODERATELY CONGESTED TRAFFIC, AND TURNED MY VEHICLE OFF FOR APPROXIMATELY 5-7 MINS. UPON STARTING MY CAR, I WAS ABLE TO ACCELERATE; HOWEVER, BOTH LIGHTS WERE LIT ON MY DASHBOARD. AFTER DRIVING 130 PLUS MILES, I IMMEDIATELY DROVE TO THE DEALERSHIP I PURCHASED MY VEHICLE FROM'THEY CONDUCTED TESTS; RESULTING IN A COMPUTER GLITCH. THE DEALERSHIP ADDRESSED THIS BY CLEARING THE TRANSMISSION CONTROL MODULE. THIS ANSWER WAS VERY UNSATISFACTORY TO ME AS I PURCHASED THIS VEHICLE BRAND NEW IN JUNE 2014 WITH LESS THAN 100 MILES. THEREFORE, I CONTACTED THE MANUFACTURE AND SOUGHT ASSISTANCE. SINCE, I HAVE BEEN ASKED TO MAKE AN APPOINTMENT WITH 2 DIFFERENT DEALERSHIPS, TOTALING 4 SERVICE VISITS 'ALL INCLUSIVE. OVER ALL, I AM EXTREMELY UPSET AND UNSATISFIED. BUYING A NEW VEHICLE WITH TRANSMISSION ISSUES AND OR COMPUTER ISSUES IS NOT IDEAL OR EXPECTED. NOW, I AM SLIGHTLY PARANOID EVERY TIME I DRIVE MY VEHICLE 'HOPING I WILL BE ALIVE TO RETELL BOTH THE DEALERSHIP AND MANUFACTURE THIS PROBLEM HAS BEEN DUPLICATED. *TR

Dec 23, 2014 7,350 mi

ON MY WAY TO WORK ONE MORNING, I WAS DRIVING ON A THREE-LANE HIGHWAY, GOING ROUGHLY 73 MPH WHEN SUDDENLY, AS I WAS ATTEMPTING TO MAINTAIN MY CURRENT SPEED 'CONSISTENT WITH TRAFFIC FLOW 'MY VEHICLE WOULD NOT ENABLE ME TO ACCELERATE. DURING MY INABILITY TO ACCELERATE, MY VEHICLES ELECTRICAL SYSTEM SURGED, ILLUMINATING MY CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, AND CABIN LIGHTS. AS A RESULT, IN ORDER TO REMAIN UNINJURED, I CROSSED THREE LANES OF MODERATELY CONGESTED TRAFFIC, AND TURNED MY VEHICLE OFF FOR APPROXIMATELY 5-7 MINS. UPON STARTING MY CAR, I WAS ABLE TO ACCELERATE; HOWEVER, BOTH LIGHTS WERE LIT ON MY DASHBOARD. AFTER DRIVING 130 PLUS MILES, I IMMEDIATELY DROVE TO THE DEALERSHIP I PURCHASED MY VEHICLE FROM'THEY CONDUCTED TESTS; RESULTING IN A COMPUTER GLITCH. THE DEALERSHIP ADDRESSED THIS BY CLEARING THE TRANSMISSION CONTROL MODULE. THIS ANSWER WAS VERY UNSATISFACTORY TO ME AS I PURCHASED THIS VEHICLE BRAND NEW IN JUNE 2014 WITH LESS THAN 100 MILES. THEREFORE, I CONTACTED THE MANUFACTURE AND SOUGHT ASSISTANCE. SINCE, I HAVE BEEN ASKED TO MAKE AN APPOINTMENT WITH 2 DIFFERENT DEALERSHIPS, TOTALING 4 SERVICE VISITS 'ALL INCLUSIVE. OVER ALL, I AM EXTREMELY UPSET AND UNSATISFIED. BUYING A NEW VEHICLE WITH TRANSMISSION ISSUES AND OR COMPUTER ISSUES IS NOT IDEAL OR EXPECTED. NOW, I AM SLIGHTLY PARANOID EVERY TIME I DRIVE MY VEHICLE 'HOPING I WILL BE ALIVE TO RETELL BOTH THE DEALERSHIP AND MANUFACTURE THIS PROBLEM HAS BEEN DUPLICATED. *TR

Dec 12, 2014 10,720 mi

I WAS TRAVELING ON THE FREEWAY DURING RUSH HOUR TRAFFIC IN THE LEFT LANE, TRAFFIC WAS STOP AND GO. TRAFFIC SLOWED DOWN, ONCE TRAFFIC STARTED MOVING AGAIN I STEPPED ON THE GAS BUT THE CAR WOULD NOT ACCELERATE, IT WOULD NOT RESPOND AT ALL. I LOOKED AT THE DASH BOARD AND A SERVICE TRANSMISSION MESSAGE APPEARED ON THE SCREEN. I ALSO HAD A (P)! LIGHT ON BUT THE PARKING BRAKE WAS NOT ON. I TRIED TURNING THE CAR OFF AND TURNING IT BACK ON AND THE CAR JERKED VERY STRONGLY BECAUSE I WAS IN TRAFFIC I THOUGHT SOMEONE HAD HIT ME BUT IT WAS MY CAR THAT HAD SHAKEN VERY VIOLENTLY. I PUT IT IN NEUTRAL IT ROLL JUST A BIT AND THEN WOULD NOT MOVE THE CAR WOULD NOT MOVE AT ALL. CHP HAD TO TOW ME OFF THE FREEWAY. AFTER A DAY AT THE DEALER, WE WERE TOLD IT WAS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION AND THAT THE CAR WAS NOW FIXED. I WAS LUCKY NO ONE HIT ME WHILE I WAS STUCK IN THE MIDDLE OF THE FREEWAY AND THAT MY KIDS WERE NOT IN THE CAR. I DRIVE ON THE FREEWAY ALL THE TIME, THE CAR IS LESS THAN A YEAR OLD AND I AM VERY AFRAID TO DRIVE THIS CAR. AFTER READING OTHER SIMILAR CASES I FEEL THIS IS A MAJOR SAFETY ISSUE WITH THIS TYPE OF CAR AND THAT SOMEONE (NTSB) SHOULD REVIEW TRANSMISSION ISSUES WITH THESE CARS FURTHER. *TR

Dec 12, 2014 10,720 mi

I WAS TRAVELING ON THE FREEWAY DURING RUSH HOUR TRAFFIC IN THE LEFT LANE, TRAFFIC WAS STOP AND GO. TRAFFIC SLOWED DOWN, ONCE TRAFFIC STARTED MOVING AGAIN I STEPPED ON THE GAS BUT THE CAR WOULD NOT ACCELERATE, IT WOULD NOT RESPOND AT ALL. I LOOKED AT THE DASH BOARD AND A SERVICE TRANSMISSION MESSAGE APPEARED ON THE SCREEN. I ALSO HAD A (P)! LIGHT ON BUT THE PARKING BRAKE WAS NOT ON. I TRIED TURNING THE CAR OFF AND TURNING IT BACK ON AND THE CAR JERKED VERY STRONGLY BECAUSE I WAS IN TRAFFIC I THOUGHT SOMEONE HAD HIT ME BUT IT WAS MY CAR THAT HAD SHAKEN VERY VIOLENTLY. I PUT IT IN NEUTRAL IT ROLL JUST A BIT AND THEN WOULD NOT MOVE THE CAR WOULD NOT MOVE AT ALL. CHP HAD TO TOW ME OFF THE FREEWAY. AFTER A DAY AT THE DEALER, WE WERE TOLD IT WAS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION AND THAT THE CAR WAS NOW FIXED. I WAS LUCKY NO ONE HIT ME WHILE I WAS STUCK IN THE MIDDLE OF THE FREEWAY AND THAT MY KIDS WERE NOT IN THE CAR. I DRIVE ON THE FREEWAY ALL THE TIME, THE CAR IS LESS THAN A YEAR OLD AND I AM VERY AFRAID TO DRIVE THIS CAR. AFTER READING OTHER SIMILAR CASES I FEEL THIS IS A MAJOR SAFETY ISSUE WITH THIS TYPE OF CAR AND THAT SOMEONE (NTSB) SHOULD REVIEW TRANSMISSION ISSUES WITH THESE CARS FURTHER. *TR

Dec 11, 2014 6,000 mi

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH THE ELECTRONIC TRANSMISSION DISENGAGED AND THE VEHICLE STARTED DECELERATING TO A STOP.. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMING TO A STOP. THE VEHICLE DID NOT ROLL , IT STARTED SLOWING AS IF BRAKING., I WAS LUCKY TO NOT BE REAR ENDED, THERE WAS NO FOR WARNING AND PROBABLY NO BRAKE LIGHTS. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND WANT TO KNOW WHY IT JUST SHUT DOWN AT 70 MILES PER HOUR, IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT IF THE TRAFFIC HADN'T BEEN SO LIGHT. ARTICLES ON THE INTERNET INDICATE THE LAUNCH OF THE VEHICLE WAS DELAYED BY TRANSMISSION FAULTS. I BELIEVE IT WAS PUT INTO PRODUCTION FAULTY. PLEASE INVESTIGATE. *TR

Dec 11, 2014 6,000 mi

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH THE ELECTRONIC TRANSMISSION DISENGAGED AND THE VEHICLE STARTED DECELERATING TO A STOP.. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMING TO A STOP. THE VEHICLE DID NOT ROLL , IT STARTED SLOWING AS IF BRAKING., I WAS LUCKY TO NOT BE REAR ENDED, THERE WAS NO FOR WARNING AND PROBABLY NO BRAKE LIGHTS. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND WANT TO KNOW WHY IT JUST SHUT DOWN AT 70 MILES PER HOUR, IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT IF THE TRAFFIC HADN'T BEEN SO LIGHT. ARTICLES ON THE INTERNET INDICATE THE LAUNCH OF THE VEHICLE WAS DELAYED BY TRANSMISSION FAULTS. I BELIEVE IT WAS PUT INTO PRODUCTION FAULTY. PLEASE INVESTIGATE. *TR

Dec 4, 2014 12,380 mi

THIS IS THE 3RD TIME IT HAPPENED. MY PREVIOUS ODI # 16038484. WHILE DRIVING OUT OF THE PARKING LOT THE CAR JUST STOPPED AND THE CAR SCREEN HAS A MESSAGE TO SHIFT THE GEAR. I DID THAT AND THE CAR SHAKES/JITTER. THE PARKING ATTENDANT HELPED ME TO PUSH THE CAR ON THE SIDE.

Dec 4, 2014 12,380 mi

AGAIN, I JUST GOT BACK THE CAR FROM THE DEALERSHIP AT AROUND 4PM (12/3). THE WORK ORDER SAYS THAT THEY HAVE CHANGED/REPLACED THE ADAPTION PART OF THE CAR TO RE-LEARN TO DRIVE. SO, I DROVE IT HOME. AROUND 510PM, IN THE MIDDLE OF THE RAIN THE CAR STOPPED AGAIN. LUCKILY AGAIN, THAT IM NOT IN THE FREEWAY.THE SAME THING, THE CAR STOPPED AND THE DASHBOARD GAVE ME A MESSAGE TO SHIFT GEAR AND THE CAR STARTED TO SHAKE/JITTER. I CALLED THE TOW TRUCK AND THEY TOWED IT AGAIN TO THE GLENDALE DEALERSHIP. THIS IS THE 4TH TIME THAT IT HAPPEN, WITH THE SAME PROBLEM. I AM RISKING MY LIFE AND MY FAMILY'S LIFE. PLEASE HELP! *TR

Dec 4, 2014 12,380 mi

THIS IS THE 3RD TIME IT HAPPENED. MY PREVIOUS ODI # 16038484. WHILE DRIVING OUT OF THE PARKING LOT THE CAR JUST STOPPED AND THE CAR SCREEN HAS A MESSAGE TO SHIFT THE GEAR. I DID THAT AND THE CAR SHAKES/JITTER. THE PARKING ATTENDANT HELPED ME TO PUSH THE CAR ON THE SIDE.

Dec 4, 2014 12,380 mi

AGAIN, I JUST GOT BACK THE CAR FROM THE DEALERSHIP AT AROUND 4PM (12/3). THE WORK ORDER SAYS THAT THEY HAVE CHANGED/REPLACED THE ADAPTION PART OF THE CAR TO RE-LEARN TO DRIVE. SO, I DROVE IT HOME. AROUND 510PM, IN THE MIDDLE OF THE RAIN THE CAR STOPPED AGAIN. LUCKILY AGAIN, THAT IM NOT IN THE FREEWAY.THE SAME THING, THE CAR STOPPED AND THE DASHBOARD GAVE ME A MESSAGE TO SHIFT GEAR AND THE CAR STARTED TO SHAKE/JITTER. I CALLED THE TOW TRUCK AND THEY TOWED IT AGAIN TO THE GLENDALE DEALERSHIP. THIS IS THE 4TH TIME THAT IT HAPPEN, WITH THE SAME PROBLEM. I AM RISKING MY LIFE AND MY FAMILY'S LIFE. PLEASE HELP! *TR

Dec 2, 2014 1,500 mi

WHILE DRIVING, WHEN I TAKE MY FOOT OFF THE GAS PEDAL IN ORDER TO COAST, THE CAR WILL ACCELERATE. WHILE DRIVING, WHEN I TAKE MY FOOT OFF THE GAS AND BEGIN TO BRAKE, MY CAR WILL ACCELERATE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE ON OCT 30, 2014. IT WAS A MINIMAL OCCURRENCE AND WOULD COME AND GO, BUT NOW IT OCCURS EVERY SINGLE TIME I DRIVE THE CAR. THIS DAILY ISSUE WHERE MY VEHICLE ACCELERATES WHEN IT SHOULD NOT HAS BEEN GOING ON SINCE APPROXIMATELY MID-LATE NOVEMBER 2014. *JS

Dec 2, 2014 1,500 mi

WHILE DRIVING, WHEN I TAKE MY FOOT OFF THE GAS PEDAL IN ORDER TO COAST, THE CAR WILL ACCELERATE. WHILE DRIVING, WHEN I TAKE MY FOOT OFF THE GAS AND BEGIN TO BRAKE, MY CAR WILL ACCELERATE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE ON OCT 30, 2014. IT WAS A MINIMAL OCCURRENCE AND WOULD COME AND GO, BUT NOW IT OCCURS EVERY SINGLE TIME I DRIVE THE CAR. THIS DAILY ISSUE WHERE MY VEHICLE ACCELERATES WHEN IT SHOULD NOT HAS BEEN GOING ON SINCE APPROXIMATELY MID-LATE NOVEMBER 2014. *JS

Nov 25, 2014 200 mi

SORRY I'M NOT SURE WHY IT DOES THIS... WHEN I'M DRIVING SOMETIMES AND I TAKE MY FOOT OFF THE GAS TO SLOW DOWN.. FOR SOME REASON MY CAR ON IT OWN.. SPEEDS UP.. I WATCH THE RPM AND THERE IS A BIG JUMP IN REV.. I'M NOT SURE WHAT THAT IS.. I ACTUALLY LURCH FORWARD. I'M SCARED THAT ONE DAY IT'S GOING TO HIT A PERSON OR GO THROUGH THE WALL OF MY GARAGE! THE SECOND THING IS MY LIGHT SWITCH I AM NOT SURE WHY BUT TWICE IT'S PUSHED INTO MY DASH BOARD .. .THE FIRST TIME IT HAPPENED I WAS STUCK AT DUSK .. COULDN'T DRIVE.. MY NORMAL DEALERSHIP IN NORTH SEATTLE CALLED THE DWAYNE LANE IN EVERETT AND THEY TOLD MY DEALERSHIP THAT THEY WON'T DO WARRANTY WORK.. SO MY DEALERSHIP HAD TO SEND OUT A GUY FROM SERVICE AND DRIVE ALL THE WAY TO EVERETT TO DO A TEMPORARY FIX... THE THIRD COMPLAINT .. NOW AT 9500 MILES THERE'S A LEAK IN MY ENGINE COOLANT.. AND IT LEFT ME STRANDED IN EVERETT AND HAD TO BE TOWED.. BY THE WAY TRIED TO GO TO THE EVERETT DEALERSHIP DWAYNE LANE AND AGAIN THEY WOULDN'T HELP ME THIS TIME.. I HAD NO RIDE HOME AND THEY WOULDN'T PROVIDE A RENTAL CAR.. EVEN THOUGH I PAID FOR A VERY EXPENSIVE EXTENDED WARRANTY. I HAD THE CAR TOWED THE NEXT DAY TO MARYSVILLE JEEP DEALERSHIP AND THEY ARE WONDERFUL! DON'T BUY FROM DWAYNE LANE IN EVERETT!!!! THE SERVICE DEPARTMENT IS THE WORST IN THE COUNTRY. I'VE HEARD MANY HORROR STORIES FROM CLIENTS.. TO TOW TRUCK DRIVERS .. TO OTHER DEALERS. *TR

Nov 25, 2014 8,500 mi

SECOND INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. I WAS PARKING CAR AT A RESTAURANT. WHILE EDGING NEAR ENDING POINT OF PARKING SPACE, PARK SENSE SUDDENLY DISABLED AND WOULD NOT ENABLE. IMMEDIATELY THEREFORE, A SERIES OF ICONS APPEARED ON THE DASHBOARD IN THIS ORDER: 1) RED LIGHTENING BOLT FOR THE ETC, 2) FRONT END COLLISION LIGHT LIKE I HAD A WRECK, 3) ENGINE LIGHT, 4) TRACTION LIGHT. THE POWER STEERING APPEARED VERY STIFF. CAR WAS STILL RUNNING. DROVE CAR OUT OF PARKING SPACE AND IT WOULD NOT ACCELERATE; IT MOVED AT A VERY SLOW PACE LIKE IT WAS STUCK IN MOLASSES OR QUICK SAND. PLACED CAR IN PARK AND TURNED OFF IGNITION. WHILE SHIFTING FROM D TO P, THE SHIFT WAS SO VIOLENT IT SHOOK THE ENTIRE CAR AND I COULD HEAR GRINDING. LET CAR REST FOR 60-90 SECONDS. TURNED CAR BACK ON AND ONLY THE ENGINE LIGHT REMAINED LIT. POWER STEERING WAS NOT STIFF. DROVE CAR TO DEALERSHIP THE NEXT MORNING. *TR

Nov 25, 2014 200 mi

SORRY I'M NOT SURE WHY IT DOES THIS... WHEN I'M DRIVING SOMETIMES AND I TAKE MY FOOT OFF THE GAS TO SLOW DOWN.. FOR SOME REASON MY CAR ON IT OWN.. SPEEDS UP.. I WATCH THE RPM AND THERE IS A BIG JUMP IN REV.. I'M NOT SURE WHAT THAT IS.. I ACTUALLY LURCH FORWARD. I'M SCARED THAT ONE DAY IT'S GOING TO HIT A PERSON OR GO THROUGH THE WALL OF MY GARAGE! THE SECOND THING IS MY LIGHT SWITCH I AM NOT SURE WHY BUT TWICE IT'S PUSHED INTO MY DASH BOARD .. .THE FIRST TIME IT HAPPENED I WAS STUCK AT DUSK .. COULDN'T DRIVE.. MY NORMAL DEALERSHIP IN NORTH SEATTLE CALLED THE DWAYNE LANE IN EVERETT AND THEY TOLD MY DEALERSHIP THAT THEY WON'T DO WARRANTY WORK.. SO MY DEALERSHIP HAD TO SEND OUT A GUY FROM SERVICE AND DRIVE ALL THE WAY TO EVERETT TO DO A TEMPORARY FIX... THE THIRD COMPLAINT .. NOW AT 9500 MILES THERE'S A LEAK IN MY ENGINE COOLANT.. AND IT LEFT ME STRANDED IN EVERETT AND HAD TO BE TOWED.. BY THE WAY TRIED TO GO TO THE EVERETT DEALERSHIP DWAYNE LANE AND AGAIN THEY WOULDN'T HELP ME THIS TIME.. I HAD NO RIDE HOME AND THEY WOULDN'T PROVIDE A RENTAL CAR.. EVEN THOUGH I PAID FOR A VERY EXPENSIVE EXTENDED WARRANTY. I HAD THE CAR TOWED THE NEXT DAY TO MARYSVILLE JEEP DEALERSHIP AND THEY ARE WONDERFUL! DON'T BUY FROM DWAYNE LANE IN EVERETT!!!! THE SERVICE DEPARTMENT IS THE WORST IN THE COUNTRY. I'VE HEARD MANY HORROR STORIES FROM CLIENTS.. TO TOW TRUCK DRIVERS .. TO OTHER DEALERS. *TR

Nov 25, 2014 8,500 mi

SECOND INCIDENT FOR THIS CAR. FIRST INCIDENT WAS 10.18.14. I WAS PARKING CAR AT A RESTAURANT. WHILE EDGING NEAR ENDING POINT OF PARKING SPACE, PARK SENSE SUDDENLY DISABLED AND WOULD NOT ENABLE. IMMEDIATELY THEREFORE, A SERIES OF ICONS APPEARED ON THE DASHBOARD IN THIS ORDER: 1) RED LIGHTENING BOLT FOR THE ETC, 2) FRONT END COLLISION LIGHT LIKE I HAD A WRECK, 3) ENGINE LIGHT, 4) TRACTION LIGHT. THE POWER STEERING APPEARED VERY STIFF. CAR WAS STILL RUNNING. DROVE CAR OUT OF PARKING SPACE AND IT WOULD NOT ACCELERATE; IT MOVED AT A VERY SLOW PACE LIKE IT WAS STUCK IN MOLASSES OR QUICK SAND. PLACED CAR IN PARK AND TURNED OFF IGNITION. WHILE SHIFTING FROM D TO P, THE SHIFT WAS SO VIOLENT IT SHOOK THE ENTIRE CAR AND I COULD HEAR GRINDING. LET CAR REST FOR 60-90 SECONDS. TURNED CAR BACK ON AND ONLY THE ENGINE LIGHT REMAINED LIT. POWER STEERING WAS NOT STIFF. DROVE CAR TO DEALERSHIP THE NEXT MORNING. *TR

Nov 24, 2014 1,450 mi

AT A HIGHWAY CRUISING SPEED, WHEN THE GAS PEDAL IS RELEASED AND THE CAR IS ALLOWED TO DECELERATE ITSELF WITHOUT PRESSING THE BRAKE, AT CERTAIN DOWNSHIFTS THE CAR WILL EXPERIENCE A JUMP IN ENGINE RPM OF 1000 AND THE CAR WILL LURCH FORWARD AND ACCELERATE ON ITS OWN. THIS IS ESPECIALLY DANGEROUS WHEN GOING AROUND CURVES OR IF THERE WERE ICE ON THE ROAD OR THE CAR WERE HYDROPLANING. CHRYSLER JEEP HAS NOT RELEASED A FIX OR A RECALL FOR THIS ISSUE AND IT IS BEING SAID THAT IT IS NORMAL FOR THE TRANSMISSION TO DO THIS. I BELIEVE IT IS A DANGEROUS CONDITION WITH HIGH POTENTIAL FOR ACCIDENTS UNLESS FIXED. *TR

Nov 24, 2014 1,450 mi

AT A HIGHWAY CRUISING SPEED, WHEN THE GAS PEDAL IS RELEASED AND THE CAR IS ALLOWED TO DECELERATE ITSELF WITHOUT PRESSING THE BRAKE, AT CERTAIN DOWNSHIFTS THE CAR WILL EXPERIENCE A JUMP IN ENGINE RPM OF 1000 AND THE CAR WILL LURCH FORWARD AND ACCELERATE ON ITS OWN. THIS IS ESPECIALLY DANGEROUS WHEN GOING AROUND CURVES OR IF THERE WERE ICE ON THE ROAD OR THE CAR WERE HYDROPLANING. CHRYSLER JEEP HAS NOT RELEASED A FIX OR A RECALL FOR THIS ISSUE AND IT IS BEING SAID THAT IT IS NORMAL FOR THE TRANSMISSION TO DO THIS. I BELIEVE IT IS A DANGEROUS CONDITION WITH HIGH POTENTIAL FOR ACCIDENTS UNLESS FIXED. *TR

Nov 20, 2014 6,400 mi

ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED FOR THE TOW TRUCK AND UPON HIS ARRIVAL HE ASKED IF THE VEHICLE COULD BE DRIVEN, AT THIS TIME I TURNED ON THE VEHICLE AND PLACED IT IN DRIVE, THE "SERVICE TRANSMISSION" LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IN APPROXIMATELY 3 MILES TO THE DEALERSHIP ALL AWHILE BEING FOLLOWED BY THE TOW TRUCK AND WITHOUT INCIDENT. *TR

Nov 20, 2014 7,490 mi

I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON THE SHOULDER AND PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. AFTER SOME TIME SHE TURNED THE IGNITION ON AND PUT THE VEHICLE IN DRIVE WHEN SHE NOTICED THE VEHICLE "JERKED" AND MADE A LOUD CLUNKY NOISE. THIS IS THE SECOND INCIDENT. THE FIRST INCIDENT DEALERSHIP WAS UNABLE TO FIND ANY PROBLEMS UNDER THE DIAGNOSTICS THEY RAN. *TR

Nov 20, 2014 6,400 mi

ON THE ABOVE DATE WHILE TRAVELING TO WORK MY WIFE CALLED ME AND INFORMED THAT HER VEHICLE HAD LOST POWER DURING OPERATION ON A BUSY HIGHWAY. UPON FURTHER EXPLANATION SHE INFORMED ME WHILE ACCELERATING TO THE PROPER SPEED FOR THE POSTED SPEED LIMIT OF 55MPH THE VEHICLE HAD LOST POWER AND THE "SERVICE TRANSMISSION" LIGHT ILLUMINATED. SHE THEN PULLED OFF THE BUSY ROAD TO A SAFE A SPOT AND PROCEEDED TO CONTACT OUR INSURANCE AND THE LOCAL JEEP/CHRYSLER DEALERSHIP, AS WE ARE CURRENTLY UNDER WARRANTY. ONCE I ARRIVED TO MY WIFE'S LOCATION WE WAITED FOR THE TOW TRUCK AND UPON HIS ARRIVAL HE ASKED IF THE VEHICLE COULD BE DRIVEN, AT THIS TIME I TURNED ON THE VEHICLE AND PLACED IT IN DRIVE, THE "SERVICE TRANSMISSION" LIGHT WAS STILL ON. I WAS ABLE TO DRIVE IN APPROXIMATELY 3 MILES TO THE DEALERSHIP ALL AWHILE BEING FOLLOWED BY THE TOW TRUCK AND WITHOUT INCIDENT. *TR

Nov 20, 2014 7,490 mi

I RECEIVED A PHONE CALL FROM MY WIFE WHO WAS ON HER WAY HOME FROM WORK AT APPROXIMATELY 1825HRS. SHE WENT ON TO EXPLAIN TO ME THAT HER VEHICLE WAS "ACTING" UP AGAIN WITH ALL THE SAME SYMPTOMS AS LAST TIME (FIRST INCIDENT HAS ALREADY BEEN SUBMITTED UNDER SAME INFORMATION). SHE LOST A SIGNIFICANT AMOUNT OF POWER WHILE TRAVELING ON A BUSY HIGHWAY WHERE THE SPEED POSTED IS 65MPH. WHEN THIS HAPPENED SHE PULLED OFF TO SHOULDER AND TOOK PHOTOGRAPHS WITH HER IPHONE TO KEEP FOR OUR RECORDS AND TO WHAT HER DASH WAS DISPLAYING. SHE STOPPED WHILE ON THE SHOULDER AND PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. AFTER SOME TIME SHE TURNED THE IGNITION ON AND PUT THE VEHICLE IN DRIVE WHEN SHE NOTICED THE VEHICLE "JERKED" AND MADE A LOUD CLUNKY NOISE. THIS IS THE SECOND INCIDENT. THE FIRST INCIDENT DEALERSHIP WAS UNABLE TO FIND ANY PROBLEMS UNDER THE DIAGNOSTICS THEY RAN. *TR

Nov 4, 2014 12,630 mi

THE CAR IS ONLY 5 MONTHS OLD. HAS A ZF 9 SPEED AUTOMATIC TRANSMISSION AND 3.2L 46 24V -VVT ENGINE. I WAS DRIVING ON A TOLLWAY IN MODERATE TRAFFIC AT A SPEED OF APPROXIMATELY 60-65 MPH. WITHOUT SLOWING DOWN OR CHANGING SPEED, THE DISPLAY ON THE DASH LISTED "SERVICE TRANSMISSION". ALL POWER TO THE ENGINE WAS LOST AND CAR BEGAN TO SLOW DOWN. WOULD NOT RESPOND TO ACCELERATION. CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, P! WERE ALL DISPLAYED. HAD TO FIND A WAY TO THE SHOULDER AND STOP CAR. TURNED OFF CAR AND RESTARTED IT. "CHECK TRANSMISSION " WAS DISPLAYED. PUT IT IN DRIVE AND IT FELT LIKE IT WAS STARTING IN 2ND OR 3RD GEAR. WOULD NOT SHIFT GEARS. COULD GET UP TO 35 MPH WITH THE TACH AT 2000 RPM. WOULD NOT SHIFT AT ALL. GOT HOME AND LET CAR SIT FOR A FEW HOURS. STARTED CAR AFTER SITTING FOR A FEW HOURS AND THE "SERVICE TRANSMISSION" WAS GONE. ALL OTHER WARNING LIGHTS WERE GONE EXCEPT FOR SERVICE ENGINE LIGHT. DROVE TO DEALER NEXT DAY AND CAR APPEARED TO SHIFT OK. DEALER LOADED PCM FLASH UPDATE. REPROGRAMMED TCM PER TSB 21-018-14. REPROGRAMMED RF HUB PER 08-077-14. CAR APPEARS TO BE DRIVING OK. DEALER SAID THEY COULDN'T FIND ANY PROBLEMS WITH THE TRANSMISSION. THEY TREATED THIS VERY LIGHTLY . I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE. LOST ALL ACCELERATION AND CONTROL AT HIGH SPEED. NO NOTIFICATION OF UPDATES WERE SENT PREVIOUSLY. *TR

Nov 4, 2014 12,630 mi

THE CAR IS ONLY 5 MONTHS OLD. HAS A ZF 9 SPEED AUTOMATIC TRANSMISSION AND 3.2L 46 24V -VVT ENGINE. I WAS DRIVING ON A TOLLWAY IN MODERATE TRAFFIC AT A SPEED OF APPROXIMATELY 60-65 MPH. WITHOUT SLOWING DOWN OR CHANGING SPEED, THE DISPLAY ON THE DASH LISTED "SERVICE TRANSMISSION". ALL POWER TO THE ENGINE WAS LOST AND CAR BEGAN TO SLOW DOWN. WOULD NOT RESPOND TO ACCELERATION. CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, P! WERE ALL DISPLAYED. HAD TO FIND A WAY TO THE SHOULDER AND STOP CAR. TURNED OFF CAR AND RESTARTED IT. "CHECK TRANSMISSION " WAS DISPLAYED. PUT IT IN DRIVE AND IT FELT LIKE IT WAS STARTING IN 2ND OR 3RD GEAR. WOULD NOT SHIFT GEARS. COULD GET UP TO 35 MPH WITH THE TACH AT 2000 RPM. WOULD NOT SHIFT AT ALL. GOT HOME AND LET CAR SIT FOR A FEW HOURS. STARTED CAR AFTER SITTING FOR A FEW HOURS AND THE "SERVICE TRANSMISSION" WAS GONE. ALL OTHER WARNING LIGHTS WERE GONE EXCEPT FOR SERVICE ENGINE LIGHT. DROVE TO DEALER NEXT DAY AND CAR APPEARED TO SHIFT OK. DEALER LOADED PCM FLASH UPDATE. REPROGRAMMED TCM PER TSB 21-018-14. REPROGRAMMED RF HUB PER 08-077-14. CAR APPEARS TO BE DRIVING OK. DEALER SAID THEY COULDN'T FIND ANY PROBLEMS WITH THE TRANSMISSION. THEY TREATED THIS VERY LIGHTLY . I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE. LOST ALL ACCELERATION AND CONTROL AT HIGH SPEED. NO NOTIFICATION OF UPDATES WERE SENT PREVIOUSLY. *TR

Oct 25, 2014 4,500 mi

WHEN DECELERATING FOR A SPEED ZONE, THE TRANSMISSION DOWNSHIFTED FROM 5TH TO 4TH, THE RPMS WENT UP APPROXIMATELY 1000 AND THE CAR ACCELERATED. THE 'UNINTENDED' ACCELERATION CHARACTERISTIC IS ALSO EVIDENT ON DOWNHILL DRIVING IN THE MOUNTAINOUS TERRAIN. THIS OCCURS OR A FREQUENT BASIS AND WAS EVIDENT PRIOR TO, AND AFTER, A TRANSMISSION/TCM REPLACEMENT. MY WIFE NO LONGER FEELS SAFE DRIVING THIS VEHICLE AND HAS GONE BACK TO USING HER SUBARU FOR COMMUTING. THERE ARE OBVIOUS ISSUES WITH THE ENGINE/TRANSMISSION CONTROL FIRMWARE/HARDWARE WHICH NEED TO BE ADDRESSED. *TR

Oct 25, 2014 4,500 mi

WHEN DECELERATING FOR A SPEED ZONE, THE TRANSMISSION DOWNSHIFTED FROM 5TH TO 4TH, THE RPMS WENT UP APPROXIMATELY 1000 AND THE CAR ACCELERATED. THE 'UNINTENDED' ACCELERATION CHARACTERISTIC IS ALSO EVIDENT ON DOWNHILL DRIVING IN THE MOUNTAINOUS TERRAIN. THIS OCCURS OR A FREQUENT BASIS AND WAS EVIDENT PRIOR TO, AND AFTER, A TRANSMISSION/TCM REPLACEMENT. MY WIFE NO LONGER FEELS SAFE DRIVING THIS VEHICLE AND HAS GONE BACK TO USING HER SUBARU FOR COMMUTING. THERE ARE OBVIOUS ISSUES WITH THE ENGINE/TRANSMISSION CONTROL FIRMWARE/HARDWARE WHICH NEED TO BE ADDRESSED. *TR

Oct 22, 2014 6,900 mi

AT FREEWAY SPEED OF 65, THE VEHICLE SUDDENLY HAD NO POWER, WENT INTO NEUTRAL, AND "SERVICE TRANSMISSION" WARNING CAME ON. UPON TRYING TO ACCELERATE TO PULL TO THE SHOULDER, THE ENGINE WOULD SIMPLY REV RPMS BUT PROVIDED NO POWER, EVEN AFTER TRYING TO SHIFT BETWEEN NEUTRAL AND DRIVE. AFTER GETTING TO THE SIDE OF THE ROAD, THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AT WHICH TIME THE SERVICE TRANSMISSION LIGHT WAS STILL ON, BUT THE VEHICLE WORKED AGAIN. THE DEALER REPLACED THE ENTIRE TRANSMISSION UNDER WARRANTY BUT PROVIDED NO EXPLANATION OF WHY IT SUDDENLY LOST ALL POWER ON THE FREEWAY AND COULD HAVE EASILY CAUSED A WRECK WHEN TRYING TO GET OVER SEVERAL LANES ON A BUSY FREEWAY. *TR

Oct 22, 2014 6,900 mi

AT FREEWAY SPEED OF 65, THE VEHICLE SUDDENLY HAD NO POWER, WENT INTO NEUTRAL, AND "SERVICE TRANSMISSION" WARNING CAME ON. UPON TRYING TO ACCELERATE TO PULL TO THE SHOULDER, THE ENGINE WOULD SIMPLY REV RPMS BUT PROVIDED NO POWER, EVEN AFTER TRYING TO SHIFT BETWEEN NEUTRAL AND DRIVE. AFTER GETTING TO THE SIDE OF THE ROAD, THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AT WHICH TIME THE SERVICE TRANSMISSION LIGHT WAS STILL ON, BUT THE VEHICLE WORKED AGAIN. THE DEALER REPLACED THE ENTIRE TRANSMISSION UNDER WARRANTY BUT PROVIDED NO EXPLANATION OF WHY IT SUDDENLY LOST ALL POWER ON THE FREEWAY AND COULD HAVE EASILY CAUSED A WRECK WHEN TRYING TO GET OVER SEVERAL LANES ON A BUSY FREEWAY. *TR

Oct 21, 2014 7,500 mi

WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK ENGINE LIGHT, THEN THE COLLISION INDICATOR AS IF A CAR CRASH HAD OCCURRED, WHICH IT HAD NOT. FINALLY, THE POWER STEERING BECAME VERY STIFF. DROVE THE VEHICLE TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY SAID THE CODES WERE UNKNOWN LIKE HIEROGLYPHICS. LEFT VEHICLE THERE. THE FOLLOWING MONDAY THE DEALERSHIP INFORMED ME THERE WERE 3 SOFTWARE UPGRADES THAT WERE NEEDED ON THE VEHICLE, HOWEVER, THOSE UPGRADES DID NOT CORRECT THE PROBLEM. TECHNICIAN ALSO INFORMED ME THE CAR WAS NOT SAFE TO DRIVE AND THEY DIDN'T FEEL SAFE DRIVING IT THEMSELVES AND GOT OFF OF THE HIGHWAY DURING A TEST RUN. THE TECHNICIAN FURTHER EXPLAINED THE VEHICLE HAD 3 TEST RUNS AND FAILED ALL 3 AND IT WAS BEYOND THEIR EXPERTISE SO CHRYSLER ENGINEERS WOULD BE CONSULTED THIS WEEK. LASTLY, THE TECHNICIAN INFORMED ME I "MAY BE AHEAD OF A RECALL ISSUE." THE CAR IS 5 AND HALF MONTHS OLD. I ORDERED THE CAR, MEANING, I HAD IT MADE/BUILT FROM THE MANUFACTURER. IT WAS NOT A CAR PURCHASED FROM THE LOT. THEREFORE, NO OTHER DRIVERS OF THE CAR AND IT IS BRAND NEW. IT IS A SAFETY CONCERN, ESPECIALLY SINCE THE CHEROKEE HAS BEEN OUT OF PRODUCTION FOR MANY YEARS UNTIL THE 2014 RELEASE. AS A SIDE NOTE, I REMEMBER AN INCIDENT THAT OCCURRED THE WEEK PRIOR WHEN THE VEHICLE HAD DIFFICULTY SHIFTING GEARS (AUTOMATIC TRANSMISSION). INSTEAD IT STALLED AND REVVED ON ITS OWN. *TR

Oct 21, 2014 7,500 mi

WHILE PARKING THE VEHICLE, THE PARKSENSE FEATURE DISABLED ON ITS OWN. IMMEDIATELY THEREAFTER, THE RED LIGHTNING BOLT INDICATOR LIGHT APPEARED ON THE DASH, WHICH HAS BEEN KNOWN TO BE ASSOCIATED WITH THE ELECTRONIC THROTTLE CONTROL, GLOW PLUGS, SWIRL MOTOR FAILURE (LOW PRESSURE IN RAIL OR FUEL RAIL PRESSURE MALFUNCTION) AND ALSO SPEED SENSORS. THE VEHICLE THEN REVVED UP ON ITS OWN WITHOUT ACCELERATION WHILE MY FOOT WAS POSITIONED FIRMLY ON THE BRAKE PEDAL. IMMEDIATELY FOLLOWING THAT, THE WORD "TRANSMISSION" APPEARED ON THE DASH, THEN THE CHECK ENGINE LIGHT, THEN THE COLLISION INDICATOR AS IF A CAR CRASH HAD OCCURRED, WHICH IT HAD NOT. FINALLY, THE POWER STEERING BECAME VERY STIFF. DROVE THE VEHICLE TO THE DEALERSHIP IT WAS PURCHASED FROM AND THEY SAID THE CODES WERE UNKNOWN LIKE HIEROGLYPHICS. LEFT VEHICLE THERE. THE FOLLOWING MONDAY THE DEALERSHIP INFORMED ME THERE WERE 3 SOFTWARE UPGRADES THAT WERE NEEDED ON THE VEHICLE, HOWEVER, THOSE UPGRADES DID NOT CORRECT THE PROBLEM. TECHNICIAN ALSO INFORMED ME THE CAR WAS NOT SAFE TO DRIVE AND THEY DIDN'T FEEL SAFE DRIVING IT THEMSELVES AND GOT OFF OF THE HIGHWAY DURING A TEST RUN. THE TECHNICIAN FURTHER EXPLAINED THE VEHICLE HAD 3 TEST RUNS AND FAILED ALL 3 AND IT WAS BEYOND THEIR EXPERTISE SO CHRYSLER ENGINEERS WOULD BE CONSULTED THIS WEEK. LASTLY, THE TECHNICIAN INFORMED ME I "MAY BE AHEAD OF A RECALL ISSUE." THE CAR IS 5 AND HALF MONTHS OLD. I ORDERED THE CAR, MEANING, I HAD IT MADE/BUILT FROM THE MANUFACTURER. IT WAS NOT A CAR PURCHASED FROM THE LOT. THEREFORE, NO OTHER DRIVERS OF THE CAR AND IT IS BRAND NEW. IT IS A SAFETY CONCERN, ESPECIALLY SINCE THE CHEROKEE HAS BEEN OUT OF PRODUCTION FOR MANY YEARS UNTIL THE 2014 RELEASE. AS A SIDE NOTE, I REMEMBER AN INCIDENT THAT OCCURRED THE WEEK PRIOR WHEN THE VEHICLE HAD DIFFICULTY SHIFTING GEARS (AUTOMATIC TRANSMISSION). INSTEAD IT STALLED AND REVVED ON ITS OWN. *TR

Oct 15, 2014 13 mi

WHEN ACCELERATING FROM A STOP, BETWEEN 13-20 MPH JUST BEFORE THE TRANSMISSION SHIFTS INTO THE NEXT GEAR THE WHOLE VEHICLE SHIMMIES OR WOBBLES FOR A FEW SECONDS. IT HAPPENS EVERY TIME, WHETHER UNDER HARD OR SOFT ACCELERATION. IT IS ALSO MORE NOTICEABLE WHEN TURNING RIGHT. THE PASSENGER IS EVEN ABLE TO FEEL THE SHIMMY, SO IT DOES NOT ONLY TRANSFER THROUGH THE PEDALS OR STEERING WHEEL. AXLES HAVE BEEN REPLACED, SOFTWARE HAS BEEN UPDATED, BUT AT THIS POINT IN TIME THERE IS NO KNOWN FIX FOR THE VEHICLE. *TR

Oct 15, 2014 13 mi

WHEN ACCELERATING FROM A STOP, BETWEEN 13-20 MPH JUST BEFORE THE TRANSMISSION SHIFTS INTO THE NEXT GEAR THE WHOLE VEHICLE SHIMMIES OR WOBBLES FOR A FEW SECONDS. IT HAPPENS EVERY TIME, WHETHER UNDER HARD OR SOFT ACCELERATION. IT IS ALSO MORE NOTICEABLE WHEN TURNING RIGHT. THE PASSENGER IS EVEN ABLE TO FEEL THE SHIMMY, SO IT DOES NOT ONLY TRANSFER THROUGH THE PEDALS OR STEERING WHEEL. AXLES HAVE BEEN REPLACED, SOFTWARE HAS BEEN UPDATED, BUT AT THIS POINT IN TIME THERE IS NO KNOWN FIX FOR THE VEHICLE. *TR

Oct 7, 2014

THE VEHICLE STOPPED AND ENGINE WAS DEAD WHILE DRIVING ON THE FREEWAY. IT IS THE THIRD TIME WITHIN A MONTH, ONE WEEK AFTER THE SECOND TIME REPAIRED AT THE DEALERSHIP. *TR

Oct 7, 2014

THE VEHICLE STOPPED AND ENGINE WAS DEAD WHILE DRIVING ON THE FREEWAY. IT IS THE THIRD TIME WITHIN A MONTH, ONE WEEK AFTER THE SECOND TIME REPAIRED AT THE DEALERSHIP. *TR

Oct 4, 2014 Fire 1,583 mi

CAR STALLED 6X WITH MY 4 AND 5 YEAR OLDS IN THE VEHICLE. SMOKE BILLOWS OUT OF BACK OF CAR. IGNITION COIL, SPARK PLUGS, FILTER AND OIL REPLACED. 9/2/14 CAR SHIFTING INCORRECTLY. COMPUTER SYSTEM RESET DUE TO TRANSMISSION ISSUES. CUSTOMER TOLD TO BRING BACK AFTER DRIVES 500 MILES FOR OIL CONSUMPTION TEST. 9/29/14 OIL CONSUMPTION TEST FAILED. PVC INTAKE VALVE REPLACED. DEALER TO DRIVE CAR 250 MILES AND TEST OIL CONSUMPTION AGAIN. AS OF 10/3, NO RESOLUTION. CUSTOMER HAS REQUESTED REPLACEMENT FROM MANUFACTURER. NOT APPROVED AS OF YET. *TR

Oct 4, 2014 Fire 1,583 mi

CAR STALLED 6X WITH MY 4 AND 5 YEAR OLDS IN THE VEHICLE. SMOKE BILLOWS OUT OF BACK OF CAR. IGNITION COIL, SPARK PLUGS, FILTER AND OIL REPLACED. 9/2/14 CAR SHIFTING INCORRECTLY. COMPUTER SYSTEM RESET DUE TO TRANSMISSION ISSUES. CUSTOMER TOLD TO BRING BACK AFTER DRIVES 500 MILES FOR OIL CONSUMPTION TEST. 9/29/14 OIL CONSUMPTION TEST FAILED. PVC INTAKE VALVE REPLACED. DEALER TO DRIVE CAR 250 MILES AND TEST OIL CONSUMPTION AGAIN. AS OF 10/3, NO RESOLUTION. CUSTOMER HAS REQUESTED REPLACEMENT FROM MANUFACTURER. NOT APPROVED AS OF YET. *TR

Oct 3, 2014

DRIVING AT 70 MILES PER HOUR, VEHICLE SUDDENLY STOP ACCELERATE, ALL LIGHTS CAME ON DASH, READ SERVICE TRANSMISSION. *TR

Oct 3, 2014

DRIVING AT 70 MILES PER HOUR, VEHICLE SUDDENLY STOP ACCELERATE, ALL LIGHTS CAME ON DASH, READ SERVICE TRANSMISSION. *TR

Sep 29, 2014 2,200 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED AND STARTED, THE ENGINE IDLED UP AND DOWN AND CAUSED THE RPMS TO INCREASE AND DECREASE. DURING THE FAILURE, THE CHECK ENGINE AND TRANSMISSION SENSORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,200.

Sep 29, 2014 2,200 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED AND STARTED, THE ENGINE IDLED UP AND DOWN AND CAUSED THE RPMS TO INCREASE AND DECREASE. DURING THE FAILURE, THE CHECK ENGINE AND TRANSMISSION SENSORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,200.

Sep 28, 2014 10,102 mi

WHEN DRIVING AT HIGHWAY SPEEDS (68 MPH) AND SLOWING DOWN, THE GEARS ON THE 2014 JEEP CHEROKEE DOWNSHIFTED, RESULTING IN AN INCREASE IN SPEED, DESPITE PRESSURE BEING APPLIED TO THE BRAKES. THIS OCCURS WITH THE AUTOMATIC TRANSMISSION WHEN BRAKING CHANGE GEARS FROM 4TH TO 5TH GEAR. THE SHIFT INTO 4TH GEAR IS FOLLOWED IMMEDIATELY BY A 500+ RPM INCREASE IN THE ENGINE. IF HEAVY, CONSISTENT PRESSURE IS NOT APPLIED TO THE BRAKE, THE CAR WILL ACCELERATE 1-2 MPH. IF HEAVY, CONSISTENT PRESSURE IS APPLIED TO THE BRAKE, THE CAR SHIFTS VIOLENTLY AND THE CAR "LURCHES" FORWARD DUE TO THE INCREASE IN RPM. *TR

Sep 28, 2014 10,102 mi

WHEN DRIVING AT HIGHWAY SPEEDS (68 MPH) AND SLOWING DOWN, THE GEARS ON THE 2014 JEEP CHEROKEE DOWNSHIFTED, RESULTING IN AN INCREASE IN SPEED, DESPITE PRESSURE BEING APPLIED TO THE BRAKES. THIS OCCURS WITH THE AUTOMATIC TRANSMISSION WHEN BRAKING CHANGE GEARS FROM 4TH TO 5TH GEAR. THE SHIFT INTO 4TH GEAR IS FOLLOWED IMMEDIATELY BY A 500+ RPM INCREASE IN THE ENGINE. IF HEAVY, CONSISTENT PRESSURE IS NOT APPLIED TO THE BRAKE, THE CAR WILL ACCELERATE 1-2 MPH. IF HEAVY, CONSISTENT PRESSURE IS APPLIED TO THE BRAKE, THE CAR SHIFTS VIOLENTLY AND THE CAR "LURCHES" FORWARD DUE TO THE INCREASE IN RPM. *TR

Sep 24, 2014 600 mi

I WAS DRIVING ON THE EXPRESSWAY DOING 60MPH. I MERGED INTO LEFT LANE AND BEGAN TO ACCELERATE TO SPEED LIMIT. REACHED 65MPH AND TRANSMISSION STALLED AND THREW MY VEHICLE INTO NEUTRAL. I HAD TO PULL OVER ONTO THE SHOULDER TO TURN OFF VEHICLE AND RESTART. CHECK ENGINE LIGHT REMAINED ON AS WELL AS MESSAGE TO CHECK TRANSMISSION. AFTER RETURNING IT TO THE DEALERSHIP TWICE, THE SAME THING HAPPENED AGAIN ON 9/22/14 WITH MILEAGE AT 1195. *TR

Sep 24, 2014 600 mi

I WAS DRIVING ON THE EXPRESSWAY DOING 60MPH. I MERGED INTO LEFT LANE AND BEGAN TO ACCELERATE TO SPEED LIMIT. REACHED 65MPH AND TRANSMISSION STALLED AND THREW MY VEHICLE INTO NEUTRAL. I HAD TO PULL OVER ONTO THE SHOULDER TO TURN OFF VEHICLE AND RESTART. CHECK ENGINE LIGHT REMAINED ON AS WELL AS MESSAGE TO CHECK TRANSMISSION. AFTER RETURNING IT TO THE DEALERSHIP TWICE, THE SAME THING HAPPENED AGAIN ON 9/22/14 WITH MILEAGE AT 1195. *TR

Sep 23, 2014 10,100 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SHOOK. THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

Sep 23, 2014 10,100 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SHOOK. THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

Sep 16, 2014 12,800 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,800. UPDATED 2/9/15*CN

Sep 16, 2014 3,908 mi

THIS EXACT SCENARIO HAPPENED 4 TIMES BETWEEN 6/5/14-9/16/14. -- I WAS DRIVING ABOUT 40 MPH ON THE WAY TO WORK. ALL OF A SUDDEN MY CAR MADE A CHIME SOUND (AS IF A DOOR WAS OPENED) AND MY CAR STARTED SLOWING DOWN, AS IF I TOOK MY FOOT OFF THE GAS. MY DASH HAD MANY LIGHTS COME ON (PRETTY MUCH ALL OF THE SENSOR LIGHTS) AND IT SAID "SERVICE PARK BREAK" AND "SERVICE TRANSMISSION" MY CHECK ENGINE LIGHT WAS ON AS WELL. I CAN ASSURE YOU MY PARK BREAK WAS NOT ON! I COASTED TO THE SIDE OF THE ROAD SINCE PRESSING ON THE GAS WAS NOT HELPING ME MOVE FORWARD. MY CAR NEVER ACTUALLY SHUT OFF ON IT'S OWN, IT JUST LOST POWER, AS IF IT WAS IN NEUTRAL. I SHUT OFF THE ENGINE, LET IT SIT A MINUTE AND STARTED IT UP AGAIN. THE SAME LIGHTS WERE ON AND IT SAID SERVICE TRANSMISSION. I PUT THE CAR IN DRIVE AND HEARD A CLUNKING SOUND. THE "D" IN THE SHIFTER WAS ALSO BLINKING. I SHUT THE CAR OFF AGAIN AND LET IT SIT A LITTLE LONGER. I TRIED IT AGAIN AND WHEN I PUT IT IN DRIVE THERE WAS NO CLUNKING SOUND BUT WHEN I TOOK MY FOOT OFF THE BREAK I STARTED TO ROLL BACKWARDS AS IF I WAS IN NEUTRAL. I LIVE IN A RURAL AREA SO ALL OF THIS WAS OCCURRING ON A 2 LANE ROAD WITH LITTLE TO NO SHOULDER AT 7:15AM, SO THE TRAFFIC WAS AT ITS HEAVIEST. IT WAS VERY SCARY BECAUSE I HAD NO WARNING AND NEITHER DID THE CARS BEHIND ME. MY CAR LITERALLY JUST STARTED TO SLOW OUT OF NO WHERE. I WAS ALMOST REAR ENDED TWICE BECAUSE OF THIS. I THEN DECIDED TO HAVE IT TOWED TO THE DEALER. THE ONLY DIFFERENCE THAT HAPPENED WITH THE OTHER 3 TIMES, IS THAT I WAITED LONG ENOUGH FOR THE CAR TO ENGAGE ONCE I PUT IT IN DRIVE. SO I WAS ABLE TO DRIVE MYSELF TO THE DEALER THOSE TIMES. I PLAN ON TAKING THIS TO JEEP/CHRYSLER AS WELL. *TR

Sep 16, 2014 5,800 mi

SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR WAS DISABLED WITH THE HAZARD LIGHTS. I MANAGED TO COAST THE CAR INTO A PARKING LOT BY USING THE ADVICE OF THE GENTLEMEN AND THEN CALLED THE DEALER, THIS IS THE SECOND TIME THE CAR ABRUPTLY STALLED. THIS TIME IT WOULD NOT START FOR ME TO PULL INTO A PARKING SPACE. I WAS ASKED TO DRIVE THE CAR BACK TO THE DEALER, I REFUSED. AFTER SPEAKING TO THE GENERAL MANAGER OF SALES, THE DEALER SENT TWO PEOPLE TO BRING THE CAR BACK AND THE PERSON DRIVING MY CAR STATED IT STALLED TWICE BUT HE KNEW HOW TO GET THE CAR GOING. MONDAY I MISSED WORKED, TUESDAY THEY PROVIDED A RENTAL, TODAY I PICKED UP THE CAR, AND TONIGHT I AM IN A DEALER'S RENTAL THAT WILL NEED TO BE EXCHANGED FOR ANOTHER RENTAL TOMORROW. THIS HAS BEEN A TAXING EXPERIENCE THAT IS NOT EXPECTED FOR A CAR THAT WAS PURCHASED NEW AT THE END OF APRIL. THIS IS MY SECOND JEEP BUT FROM WHAT I AM READING, THERE IS SOMETHING WRONG WITH THIS CAR THAT NEEDS IMMEDIATE ATTENTION. *TR

Sep 16, 2014 12,800 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,800. UPDATED 2/9/15*CN

Sep 16, 2014 3,908 mi

THIS EXACT SCENARIO HAPPENED 4 TIMES BETWEEN 6/5/14-9/16/14. -- I WAS DRIVING ABOUT 40 MPH ON THE WAY TO WORK. ALL OF A SUDDEN MY CAR MADE A CHIME SOUND (AS IF A DOOR WAS OPENED) AND MY CAR STARTED SLOWING DOWN, AS IF I TOOK MY FOOT OFF THE GAS. MY DASH HAD MANY LIGHTS COME ON (PRETTY MUCH ALL OF THE SENSOR LIGHTS) AND IT SAID "SERVICE PARK BREAK" AND "SERVICE TRANSMISSION" MY CHECK ENGINE LIGHT WAS ON AS WELL. I CAN ASSURE YOU MY PARK BREAK WAS NOT ON! I COASTED TO THE SIDE OF THE ROAD SINCE PRESSING ON THE GAS WAS NOT HELPING ME MOVE FORWARD. MY CAR NEVER ACTUALLY SHUT OFF ON IT'S OWN, IT JUST LOST POWER, AS IF IT WAS IN NEUTRAL. I SHUT OFF THE ENGINE, LET IT SIT A MINUTE AND STARTED IT UP AGAIN. THE SAME LIGHTS WERE ON AND IT SAID SERVICE TRANSMISSION. I PUT THE CAR IN DRIVE AND HEARD A CLUNKING SOUND. THE "D" IN THE SHIFTER WAS ALSO BLINKING. I SHUT THE CAR OFF AGAIN AND LET IT SIT A LITTLE LONGER. I TRIED IT AGAIN AND WHEN I PUT IT IN DRIVE THERE WAS NO CLUNKING SOUND BUT WHEN I TOOK MY FOOT OFF THE BREAK I STARTED TO ROLL BACKWARDS AS IF I WAS IN NEUTRAL. I LIVE IN A RURAL AREA SO ALL OF THIS WAS OCCURRING ON A 2 LANE ROAD WITH LITTLE TO NO SHOULDER AT 7:15AM, SO THE TRAFFIC WAS AT ITS HEAVIEST. IT WAS VERY SCARY BECAUSE I HAD NO WARNING AND NEITHER DID THE CARS BEHIND ME. MY CAR LITERALLY JUST STARTED TO SLOW OUT OF NO WHERE. I WAS ALMOST REAR ENDED TWICE BECAUSE OF THIS. I THEN DECIDED TO HAVE IT TOWED TO THE DEALER. THE ONLY DIFFERENCE THAT HAPPENED WITH THE OTHER 3 TIMES, IS THAT I WAITED LONG ENOUGH FOR THE CAR TO ENGAGE ONCE I PUT IT IN DRIVE. SO I WAS ABLE TO DRIVE MYSELF TO THE DEALER THOSE TIMES. I PLAN ON TAKING THIS TO JEEP/CHRYSLER AS WELL. *TR

Sep 16, 2014 5,800 mi

SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR WAS DISABLED WITH THE HAZARD LIGHTS. I MANAGED TO COAST THE CAR INTO A PARKING LOT BY USING THE ADVICE OF THE GENTLEMEN AND THEN CALLED THE DEALER, THIS IS THE SECOND TIME THE CAR ABRUPTLY STALLED. THIS TIME IT WOULD NOT START FOR ME TO PULL INTO A PARKING SPACE. I WAS ASKED TO DRIVE THE CAR BACK TO THE DEALER, I REFUSED. AFTER SPEAKING TO THE GENERAL MANAGER OF SALES, THE DEALER SENT TWO PEOPLE TO BRING THE CAR BACK AND THE PERSON DRIVING MY CAR STATED IT STALLED TWICE BUT HE KNEW HOW TO GET THE CAR GOING. MONDAY I MISSED WORKED, TUESDAY THEY PROVIDED A RENTAL, TODAY I PICKED UP THE CAR, AND TONIGHT I AM IN A DEALER'S RENTAL THAT WILL NEED TO BE EXCHANGED FOR ANOTHER RENTAL TOMORROW. THIS HAS BEEN A TAXING EXPERIENCE THAT IS NOT EXPECTED FOR A CAR THAT WAS PURCHASED NEW AT THE END OF APRIL. THIS IS MY SECOND JEEP BUT FROM WHAT I AM READING, THERE IS SOMETHING WRONG WITH THIS CAR THAT NEEDS IMMEDIATE ATTENTION. *TR

Sep 8, 2014 250 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE WOBBLED DURING ACCELERATION, AS IF THE ENGINE WERE UNSTABLE. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND THE TIRE PRESSURE NEEDED TO BE CHECKED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250. UPDATED 10/22/2014*LJ UPDATED 4/2/2015 *JS

Sep 8, 2014 250 mi

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE WOBBLED DURING ACCELERATION, AS IF THE ENGINE WERE UNSTABLE. THE DEALER STATED THAT THE TIRES NEEDED TO BE ALIGNED AND THE TIRE PRESSURE NEEDED TO BE CHECKED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250. UPDATED 10/22/2014*LJ UPDATED 4/2/2015 *JS

Sep 2, 2014 350 mi

WHEN STARTING FROM A COLD START THE ENGINE AND/OR TRANSMISSION JERKS MULTIPLE TIMES FOR THE FIRST MINUTE DURING DRIVING. AFTER THE FIRST STOP, THE CAR SETTLES DOWN AND DOES NOT SEEM TO DO IT AGAIN. *TR

Sep 2, 2014 2,000 mi

ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR

Sep 2, 2014 350 mi

WHEN STARTING FROM A COLD START THE ENGINE AND/OR TRANSMISSION JERKS MULTIPLE TIMES FOR THE FIRST MINUTE DURING DRIVING. AFTER THE FIRST STOP, THE CAR SETTLES DOWN AND DOES NOT SEEM TO DO IT AGAIN. *TR

Sep 2, 2014 2,000 mi

ON OCCAISION WHEN ACCELERATING THE CAR SEEMS TO BE IN LIMBO, NOT ACCELERATING AND LOSING SPEED SLIGHTLY. *TR

Aug 26, 2014 1,309 mi

FRONT END AXLE BOOT LEAK AND SUBSEQUENT SHAKE/VIBRATION IN FRONT END ON ACCELERATION AND RIGHT TURNS MOSTLY. WENT INTO "LIMP MODE" UPON DRIVING DURING LOW SPEEDS ON MORE THAN ONE OCCASION WITH CHECK ENGINE AND SERVICE TRANSMISSION LIGHTS COMING ON. NO GOOD COMPUTER HISTORY STORED IN ENGINE COMPUTER TO DETERMINE PROBLEM EVEN HAPPENED. SHAKE HAS CONTINUED EVEN WITH REPLACEMENT OF BOTH FRONT AXLES. LIMP MODE AND WARNING LIGHTS HAVEN'T HAPPENED SINCE TRANSMISSION WIRING HARNESS AND TRANSMISSION COMPUTER WERE REPLACED . HAS BEEN SERVICED BY TWO LOCAL DEALERSHIPS FOR OVER A MONTH AND HAVE HAD CUSTOMER SERVICE CONTACT WITH CHRYSLER/JEEP CUSTOMER SERVICE ABOUT ISSUES SINCE TRANSMISSION PROBLEMS. ENGAGED IN LEMON LAW ACTION BECAUSE PURCHASE DEALER HAS STATED ON MORE THAN ONE OCCASION THAT THE SHAKE IS A CHARACTERISTIC OF THE 2014 MODEL OF JEEP CHEROKEE, "ALL OF THEM HAVE IT ON THEIR LOT" SO THERE IS NOTHING TO FIX. I JUST DON'T WANT THIS TO BE A LARGER ISSUE WITH MORE VEHICLES INVOLVED SO I AM REPORTING MY PROBLEMS. *TR

Aug 26, 2014 800 mi

WHEN YOU STEP ON THE ACCELERATOR FROM 0MPH THE CAR STUTTERS AND SHAKES FOR A FEW MPH UNTIL YOU GET TO ABOUT 15-20MPH AND THEN IT DRIVES LIKE NORMAL. *TR

Aug 26, 2014 8,500 mi

I WAS DRIVING WITH MY TWO YOUNG CHILDREN THROUGH TOWN. WE WERE TURNING LEFT ON A BUSY CITY STREET WHEN MY VEHICLE WOULD NOT ACCELERATE AND WAS ONLY ABLE TO CREEP THROUGH THE INTERSECTION AT LESS THAN 5 MPH. WE WERE NEARLY T-BONED ON THE SIDE WHERE MY 4 YR OLD CHILD WAS SEATED. THE SERVICE TRANSMISSION MESSAGE LIGHT CAME ON AND CAR BECAME INOPERABLE! IT HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP HAD TO COMPLETELY REPLACE TRANSMISSION. THEY OUTRIGHT LIED AND DENIED ANY KNOWLEDGE OF TRANSMISSION ISSUES WITH THIS VEHICLE. IN CONJUNCTION, THEY COULD AND DID NOT ANSWER ANY QUESTIONS REGARDING THE NEW TRANSMISSION AND IF IT WAS ANY DIFFERENT THAN THE ONE THAT FAILED. TO TOP IT OFF MY CAR WAS RETURNED TO ME WITH SEVERAL NEW SCRATCHES, AN EXTRA PART LEFT UNDER THE HOOD, AND A BROKEN HOOD LATCH. I DROVE THE VEHICLE HOME ON A HIGHWAY IN THIS CONDITION AND THANK GOODNESS THE HOOD DID NOT FLY OPEN. THIS ISSUE WITH THE TRANSMISSION IS DEADLY! SOMEONE WILL BE SERIOUSLY HURT OR KILLED BECAUSE OF THIS DEFECT! PLEASE DO NOT PURCHASE THIS CAR. *TR

Aug 26, 2014 1,309 mi

FRONT END AXLE BOOT LEAK AND SUBSEQUENT SHAKE/VIBRATION IN FRONT END ON ACCELERATION AND RIGHT TURNS MOSTLY. WENT INTO "LIMP MODE" UPON DRIVING DURING LOW SPEEDS ON MORE THAN ONE OCCASION WITH CHECK ENGINE AND SERVICE TRANSMISSION LIGHTS COMING ON. NO GOOD COMPUTER HISTORY STORED IN ENGINE COMPUTER TO DETERMINE PROBLEM EVEN HAPPENED. SHAKE HAS CONTINUED EVEN WITH REPLACEMENT OF BOTH FRONT AXLES. LIMP MODE AND WARNING LIGHTS HAVEN'T HAPPENED SINCE TRANSMISSION WIRING HARNESS AND TRANSMISSION COMPUTER WERE REPLACED . HAS BEEN SERVICED BY TWO LOCAL DEALERSHIPS FOR OVER A MONTH AND HAVE HAD CUSTOMER SERVICE CONTACT WITH CHRYSLER/JEEP CUSTOMER SERVICE ABOUT ISSUES SINCE TRANSMISSION PROBLEMS. ENGAGED IN LEMON LAW ACTION BECAUSE PURCHASE DEALER HAS STATED ON MORE THAN ONE OCCASION THAT THE SHAKE IS A CHARACTERISTIC OF THE 2014 MODEL OF JEEP CHEROKEE, "ALL OF THEM HAVE IT ON THEIR LOT" SO THERE IS NOTHING TO FIX. I JUST DON'T WANT THIS TO BE A LARGER ISSUE WITH MORE VEHICLES INVOLVED SO I AM REPORTING MY PROBLEMS. *TR

Aug 26, 2014 800 mi

WHEN YOU STEP ON THE ACCELERATOR FROM 0MPH THE CAR STUTTERS AND SHAKES FOR A FEW MPH UNTIL YOU GET TO ABOUT 15-20MPH AND THEN IT DRIVES LIKE NORMAL. *TR

Aug 26, 2014 8,500 mi

I WAS DRIVING WITH MY TWO YOUNG CHILDREN THROUGH TOWN. WE WERE TURNING LEFT ON A BUSY CITY STREET WHEN MY VEHICLE WOULD NOT ACCELERATE AND WAS ONLY ABLE TO CREEP THROUGH THE INTERSECTION AT LESS THAN 5 MPH. WE WERE NEARLY T-BONED ON THE SIDE WHERE MY 4 YR OLD CHILD WAS SEATED. THE SERVICE TRANSMISSION MESSAGE LIGHT CAME ON AND CAR BECAME INOPERABLE! IT HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP HAD TO COMPLETELY REPLACE TRANSMISSION. THEY OUTRIGHT LIED AND DENIED ANY KNOWLEDGE OF TRANSMISSION ISSUES WITH THIS VEHICLE. IN CONJUNCTION, THEY COULD AND DID NOT ANSWER ANY QUESTIONS REGARDING THE NEW TRANSMISSION AND IF IT WAS ANY DIFFERENT THAN THE ONE THAT FAILED. TO TOP IT OFF MY CAR WAS RETURNED TO ME WITH SEVERAL NEW SCRATCHES, AN EXTRA PART LEFT UNDER THE HOOD, AND A BROKEN HOOD LATCH. I DROVE THE VEHICLE HOME ON A HIGHWAY IN THIS CONDITION AND THANK GOODNESS THE HOOD DID NOT FLY OPEN. THIS ISSUE WITH THE TRANSMISSION IS DEADLY! SOMEONE WILL BE SERIOUSLY HURT OR KILLED BECAUSE OF THIS DEFECT! PLEASE DO NOT PURCHASE THIS CAR. *TR

Aug 24, 2014 3,912 mi

VEHICLE WAS HAVING SEVERE ISSUES SHIFTING GEARS. TRANSMISSION WARNING LIGHT CAME ON, LESS THAN A MILE LATER THE MALFUNCTION INDICATOR LIGHT CAME ON. VEHICLE THEN LOST 4WD CAPABILITY. VEHICLE SEEMED TO STALL OUT AND MAX OUT AT 20 MPH. CAR STOPPED A FEW BLOCKS FROM MY HOUSE WHILE IN A TURNING LANE. TURNED THE CAR OFF AND TURNED IT BACK ON, WAS ABLE TO BARELY MAKE IT HOME. LUCKILY, IT WAS LATE NIGHT AND NO TRAFFIC. COULD'VE CAUSE A BIG ACCIDENT. THE VEHICLE SITS HERE AT THE HOUSE RIGHT NOW BECAUSE IT WILL NOT RUN. CALLING THE DEALERSHIP WHEN THEY OPEN TOMORROW TO TRY AND FIND A RESOLUTION. *TR

Aug 24, 2014 3,912 mi

VEHICLE WAS HAVING SEVERE ISSUES SHIFTING GEARS. TRANSMISSION WARNING LIGHT CAME ON, LESS THAN A MILE LATER THE MALFUNCTION INDICATOR LIGHT CAME ON. VEHICLE THEN LOST 4WD CAPABILITY. VEHICLE SEEMED TO STALL OUT AND MAX OUT AT 20 MPH. CAR STOPPED A FEW BLOCKS FROM MY HOUSE WHILE IN A TURNING LANE. TURNED THE CAR OFF AND TURNED IT BACK ON, WAS ABLE TO BARELY MAKE IT HOME. LUCKILY, IT WAS LATE NIGHT AND NO TRAFFIC. COULD'VE CAUSE A BIG ACCIDENT. THE VEHICLE SITS HERE AT THE HOUSE RIGHT NOW BECAUSE IT WILL NOT RUN. CALLING THE DEALERSHIP WHEN THEY OPEN TOMORROW TO TRY AND FIND A RESOLUTION. *TR

Aug 23, 2014 6,550 mi

I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INTO PARK AND THE TRANSMISSION WOULD NOT MOVE PAST NEUTRAL. I ATTEMPTED TO REMOVE KEY 4-5 TIMES AND BECAUSE OF THIS THE DASH LIGHTS HAD STAYED ON. I DISCONNECTED THE BATTERY AND HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. *TR

Aug 23, 2014 6,550 mi

I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INTO PARK AND THE TRANSMISSION WOULD NOT MOVE PAST NEUTRAL. I ATTEMPTED TO REMOVE KEY 4-5 TIMES AND BECAUSE OF THIS THE DASH LIGHTS HAD STAYED ON. I DISCONNECTED THE BATTERY AND HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. *TR

Aug 19, 2014 5,000 mi

WHILE SLOWING/BREAKING/DECELERATING FROM ANY SPEED THAT HAS CAUSE VEHICLE TO BE IN GEAR 5+, AROUND 35-25MPH, TRANSMISSION WILL DOWNSHIFT FROM 5-4 AND VEHICLE WILL SURGE. VEHICLE WILL NOT DECELERATE, TRANSMISSION REMAINS IN GEAR 4 AND RPM REMAINS 2K. EXCESSIVE PRESSURE IS REQUIRED ON BRAKE TO SLOW VEHICLE. IF BREAK IS NOT APPLIED, VEHICLE WILL NOT SLOW DOWN AND WILL MAINTAIN 25MPH FOR EXTENDED PERIOD OF TIME. MEASURED DISTANCE I OBTAINED WAS 0.4 MILE BEFORE ENGINE RPM BEGAN TO DECREASE BELOW 2K AND VEHICLE BEGAN TO SLOW WITHOUT BRAKE PRESSURE. *TR

Aug 19, 2014 5,000 mi

WHILE SLOWING/BREAKING/DECELERATING FROM ANY SPEED THAT HAS CAUSE VEHICLE TO BE IN GEAR 5+, AROUND 35-25MPH, TRANSMISSION WILL DOWNSHIFT FROM 5-4 AND VEHICLE WILL SURGE. VEHICLE WILL NOT DECELERATE, TRANSMISSION REMAINS IN GEAR 4 AND RPM REMAINS 2K. EXCESSIVE PRESSURE IS REQUIRED ON BRAKE TO SLOW VEHICLE. IF BREAK IS NOT APPLIED, VEHICLE WILL NOT SLOW DOWN AND WILL MAINTAIN 25MPH FOR EXTENDED PERIOD OF TIME. MEASURED DISTANCE I OBTAINED WAS 0.4 MILE BEFORE ENGINE RPM BEGAN TO DECREASE BELOW 2K AND VEHICLE BEGAN TO SLOW WITHOUT BRAKE PRESSURE. *TR

Aug 11, 2014 3,500 mi

I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I LOST THE ABILITY TO ACCELERATE ONCE AGAIN. I PULLED OVER AND THE CAR RESTARTED. I AM NOW IN A HOTEL FOR THE THIRD NIGHT AND UNABLE TO GET HOME. I TOOK MY CAR TO JEEP THIS MORNING TO BE SERVICED. I WAS TOLD A COMPUTER MALFUNCTION CAUSED THE PROBLEM. THE DEALER DID NOT OFFER TO PAY FOR RENTAL CAR, HOTEL ECT. THE NEW PART IS SUPPOSED TO BE HERE TUESDAY. NO I WAS NOT KILLED OR INVOLVED IN A CRASH HOWEVER, I CAN THINK OF SEVERAL SCENARIOS WHERE I EASILY COULD HAVE BEEN IN A HORRIBLE CRASH. WHAT IF THE NEW MODULE IS ALSO BAD I ASKED. IT'S LIKE MY NEW LAPTOP I WAS TOLD. SOMETIMES THEY JUST BREAK. *TR

Aug 11, 2014 3,500 mi

I AM A NURSE AND TRAVEL FOR A LIVING. ON MY WAY HOME FROM ASSIGNMENT IN WV. JUST OUTSIDE A BOWLING GREEN ON I65. MY CAR JERKED THEN LOST ALL POWER. ENGINE LIGHT, SERVICE TRANSMISSION LIGHT AND BATTERY LIGHTS ALL CAME ON. I WAS GOING 70 MILES AN HOUR. I HAD NO ACCELERATION. I COASTED TO THE SHOULDER, ACROSS 3 LANES OF INTERSTATE. I ATTEMPTED JEEPS EMERGENCY NUMBER BUT GOT THE UNABLE TO CONNECT VOICE MAIL, AFTER 5 MINUTES MY CAR RESTARTED. I REMAINED ON RIGHT SIDE OF ROAD. 65 MILES LATER AND 15 MILES FROM NASHVILLE THE CAR JERKED AND I LOST THE ABILITY TO ACCELERATE ONCE AGAIN. I PULLED OVER AND THE CAR RESTARTED. I AM NOW IN A HOTEL FOR THE THIRD NIGHT AND UNABLE TO GET HOME. I TOOK MY CAR TO JEEP THIS MORNING TO BE SERVICED. I WAS TOLD A COMPUTER MALFUNCTION CAUSED THE PROBLEM. THE DEALER DID NOT OFFER TO PAY FOR RENTAL CAR, HOTEL ECT. THE NEW PART IS SUPPOSED TO BE HERE TUESDAY. NO I WAS NOT KILLED OR INVOLVED IN A CRASH HOWEVER, I CAN THINK OF SEVERAL SCENARIOS WHERE I EASILY COULD HAVE BEEN IN A HORRIBLE CRASH. WHAT IF THE NEW MODULE IS ALSO BAD I ASKED. IT'S LIKE MY NEW LAPTOP I WAS TOLD. SOMETIMES THEY JUST BREAK. *TR

Jul 28, 2014

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE GEAR BOX BEGAN TO BLINK AND THE SERVICE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, BUT WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 70 MPH, THE SPEED REDUCED ON ITS OWN AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 28, 2014

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR INDICATOR ON THE GEAR BOX BEGAN TO BLINK AND THE SERVICE ENGINE INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE STALLED WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, BUT WAS ABLE TO BE RESTARTED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 70 MPH, THE SPEED REDUCED ON ITS OWN AND THE VEHICLE STALLED AGAIN. THE VEHICLE WAS ABLE TO BE RESTARTED AND WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Jul 18, 2014 260 mi

THE 9-SPD AUTOMATIC WILL REV HIGH IN FIRST GEAR UNTIL THE VEHICLE IS STEADY AT 10 MPH AND SLAM HARD INTO SECOND GEAR. SHIFTING FROM SECOND GEAR TO THIRD IS ROUGH AS WELL. HAPPENS EVERY DAY UPON ENGINE START. WHEN THE CAR HAS BEEN WARMED UP FROM DRIVING FOR APPROXIMATELY 15 MINUTES IT GOES AWAY, BUT BEGINS AGAIN UPON BEING SHUT OFF AND COOLED DOWN. THIS ROUGH SHIFTING IS POTENTIALLY DAMAGING/DESTROYING THE AUTOMATIC TRANSMISSION AND CAUSES THE DRIVER/PASSENGERS TO "JERK AROUND" IN THEIR SEATS. *TR

Jul 18, 2014 260 mi

THE 9-SPD AUTOMATIC WILL REV HIGH IN FIRST GEAR UNTIL THE VEHICLE IS STEADY AT 10 MPH AND SLAM HARD INTO SECOND GEAR. SHIFTING FROM SECOND GEAR TO THIRD IS ROUGH AS WELL. HAPPENS EVERY DAY UPON ENGINE START. WHEN THE CAR HAS BEEN WARMED UP FROM DRIVING FOR APPROXIMATELY 15 MINUTES IT GOES AWAY, BUT BEGINS AGAIN UPON BEING SHUT OFF AND COOLED DOWN. THIS ROUGH SHIFTING IS POTENTIALLY DAMAGING/DESTROYING THE AUTOMATIC TRANSMISSION AND CAUSES THE DRIVER/PASSENGERS TO "JERK AROUND" IN THEIR SEATS. *TR

Jul 13, 2014 3,200 mi

FAULTY TRANSMISSION. *TR

Jul 13, 2014 3,200 mi

FAULTY TRANSMISSION. *TR

Jul 9, 2014 200 mi

AFTER 2 DAYS OWNING THIS VEHICLE THE TRANSMISSION BEGAN TO HAVE ISSUES SHIFTING FROM PARK TO DRIVE AND REVERSE. I ALSO GOT "SERVICE TRANSMISSION" WARNING LIGHTS AND "SERVICE PARKING BRAKE" WARNING LIGHTS. THE VEHICLE WENT IN FOR SERVICE AND WAS IN THE SHOP FOR 3 DAYS. 2 MONTHS LATER I HAD THE SAME ISSUE AND THE VEHICLE WENT IN FOR SERVICE FOR 4 DAYS. 2 MONTHS LATER THE VEHICLE WENT IN FOR SERVICE FOR THE SAME THING FOR 8 DAYS. CURRENTLY THE VEHICLE HAS BEEN IN FOR SERVICE A 4TH TIME FOR THE SAME THING FOR 3 DAYS SO FAR. PROBLEMS RANGE FROM HESITATION AND/OR JUMPING INTO GEAR FROM PARK TO DRIVE OR REVERSE, ROUGH SHIFTING AT ALL SPEEDS AND PARKING BRAKE INTERMITTENTLY ENGAGING WHEN PLACING THE VEHICLE IN REVERSE FROM PARK. *TR

Jul 9, 2014 200 mi

AFTER 2 DAYS OWNING THIS VEHICLE THE TRANSMISSION BEGAN TO HAVE ISSUES SHIFTING FROM PARK TO DRIVE AND REVERSE. I ALSO GOT "SERVICE TRANSMISSION" WARNING LIGHTS AND "SERVICE PARKING BRAKE" WARNING LIGHTS. THE VEHICLE WENT IN FOR SERVICE AND WAS IN THE SHOP FOR 3 DAYS. 2 MONTHS LATER I HAD THE SAME ISSUE AND THE VEHICLE WENT IN FOR SERVICE FOR 4 DAYS. 2 MONTHS LATER THE VEHICLE WENT IN FOR SERVICE FOR THE SAME THING FOR 8 DAYS. CURRENTLY THE VEHICLE HAS BEEN IN FOR SERVICE A 4TH TIME FOR THE SAME THING FOR 3 DAYS SO FAR. PROBLEMS RANGE FROM HESITATION AND/OR JUMPING INTO GEAR FROM PARK TO DRIVE OR REVERSE, ROUGH SHIFTING AT ALL SPEEDS AND PARKING BRAKE INTERMITTENTLY ENGAGING WHEN PLACING THE VEHICLE IN REVERSE FROM PARK. *TR

Jul 2, 2014 3,941 mi

SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN BE DELAYED AND VERY ABRUPT. IN GOING UP A HILL, THE THROTTLE RESPONSE IS DELAYED WITH A FOLLOWING ABRUPT, HEAD JERKING DOWNSHIFT. SIMILAR ABRUPT SHIFTS WHEN UPSHIFTING 3.THROTTLE RESPONSE CAN BE ABRUPT (SURGES FORWARD) AT LIGHT THROTTLE APPLICATION. THIS IN ITSELF IS A SAFETY ISSUE WHEN BEHIND A CAR AT A STOP. AS THE CARS IN FRONT MOVE FORWARD, A SLIGHT THROTTLE RESPONSE CAUSES THE CAR TO LURCH FORWARD AND ACCELERATE FASTER THAN THE CAR IN FRONT. THIS HAPPENED TO ME SEVERAL TIMES. FORTUNATELY, I WAS FAR ENOUGH BEHIND TO NOT HIT THE CAR IN FRONT. THIS ISSUE WAS BROUGHT TO THE ATTENTION OF THE DEALER 6/26/14. DEALER STATED "COULD NOT DUPLICATE CONCERN." THIS COMPLAINT IS CONSISTENT WITH OTHER COMPLAINTS FOR THIS ISSUE AND AUTOMOBILE. JUDGING BY THE NUMBER OF SIMILAR COMPLAINTS, IT IS STRONGLY SUGGESTED THAT NHTSA LOOK INTO THIS MATTER BEFORE THERE ARE ACCIDENTS AND/OR INJURIES. *TR

Jul 2, 2014 3,941 mi

SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN BE DELAYED AND VERY ABRUPT. IN GOING UP A HILL, THE THROTTLE RESPONSE IS DELAYED WITH A FOLLOWING ABRUPT, HEAD JERKING DOWNSHIFT. SIMILAR ABRUPT SHIFTS WHEN UPSHIFTING 3.THROTTLE RESPONSE CAN BE ABRUPT (SURGES FORWARD) AT LIGHT THROTTLE APPLICATION. THIS IN ITSELF IS A SAFETY ISSUE WHEN BEHIND A CAR AT A STOP. AS THE CARS IN FRONT MOVE FORWARD, A SLIGHT THROTTLE RESPONSE CAUSES THE CAR TO LURCH FORWARD AND ACCELERATE FASTER THAN THE CAR IN FRONT. THIS HAPPENED TO ME SEVERAL TIMES. FORTUNATELY, I WAS FAR ENOUGH BEHIND TO NOT HIT THE CAR IN FRONT. THIS ISSUE WAS BROUGHT TO THE ATTENTION OF THE DEALER 6/26/14. DEALER STATED "COULD NOT DUPLICATE CONCERN." THIS COMPLAINT IS CONSISTENT WITH OTHER COMPLAINTS FOR THIS ISSUE AND AUTOMOBILE. JUDGING BY THE NUMBER OF SIMILAR COMPLAINTS, IT IS STRONGLY SUGGESTED THAT NHTSA LOOK INTO THIS MATTER BEFORE THERE ARE ACCIDENTS AND/OR INJURIES. *TR

Jul 1, 2014 3,423 mi

THE FIRST ISSUE AROSE AS THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY. WHILE STILL IN MOTION, THE VEHICLE PRODUCED AN AUDIBLE AND VISUAL COLLISION ALERT WITH NO OBSTRUCTIONS PRESENT. THE VEHICLE STOPPED SUDDENLY, PARTIALLY IN THE ROADWAY, SHIFTED TO NEUTRAL AND SHUT THE MOTOR OFF. IT WAS NECESSARY TO CYCLE THE VEHICLE THROUGH STOP-ACCESSORY-RUN AND BACK TO ACCESSORY BEFORE THE VEHICLE COULD BE PLACED IN PARK. ONCE IN PARK, THE INFORMATION CENTER (EVIC) READ "BATTERY VOLTAGE LOW". AFTER RETURNING TO THE STOP POSITION THE VEHICLE WAS RESTARTED AND THE MALFUNCTION INDICATOR (MIL) REMAINED ILLUMINATED. SCROLLING TO THE BATTERY STATUS ON THE EVIC SHOWED A READING OF 13.9V, WITHIN A NORMAL RANGE. THE VEHICLE WAS PLACED IN DRIVE AND OPERATED PROPERLY, EXCEPT FOR THE MIL FOR 24-HOURS WITH MULTIPLE STARTS AND STOPS. THE FOLLOWING DAY, UPON STARTING THE VEHICLE, AGAIN AN AUDIBLE AND VISUAL ALARM SOUNDED AND THE VEHICLE SHUT DOWN COMPLETELY, WITH THE EVIC READING 4-WHEEL DRIVE UNAVAILABLE. IT THEN CHANGED TO ADAPTIVE CRUISE UNAVAILABLE, THEN FORWARD COLLISION WARNING UNAVAILABLE. AN INDICATOR LIGHT WITH AN EXCLAMATION MARK STATED THAT SERVICE WAS REQUIRED. AGAIN, THE VEHICLE WAS CYCLED THROUGH THE STOP-ACCESSORY-RUN SEQUENCE WITHOUT THE BREAK DEPRESSED TO RE-SET THE ELECTRICAL SEQUENCING. THE VEHICLE WAS RESTARTED AND ONLY THE MIL REMAINED ILLUMINATED. THE VEHICLE WAS THEN ABLE TO BE PUT IN GEAR AND RETURNED TO SERVICE. BOTH OCCURRENCES TOOK IN EXCESS OF ONE MINUTE TO RETURN THE VEHICLE TO OPERATIONAL, AND HAD THEY HAPPENED IN AN ACTIVE TRAFFIC AREA, WOULD HAVE LEFT THE VEHICLE A SITTING DUCK FOR ONCOMING VEHICLES. THE DEALERSHIP HAS BEEN NOTIFIED AND AN APPOINTMENT SCHEDULED TO ADDRESS THE ISSUES. NO REPAIRS COMPLETED TO DATE; OWNER ADVISED THAT THE VEHICLE IS STILL ABLE TO BE DRIVEN, BUT TO KEEP THE PHONE NUMBER TO ROADSIDE ASSISTANCE HANDY. *TR

Jul 1, 2014 3,423 mi

THE FIRST ISSUE AROSE AS THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY. WHILE STILL IN MOTION, THE VEHICLE PRODUCED AN AUDIBLE AND VISUAL COLLISION ALERT WITH NO OBSTRUCTIONS PRESENT. THE VEHICLE STOPPED SUDDENLY, PARTIALLY IN THE ROADWAY, SHIFTED TO NEUTRAL AND SHUT THE MOTOR OFF. IT WAS NECESSARY TO CYCLE THE VEHICLE THROUGH STOP-ACCESSORY-RUN AND BACK TO ACCESSORY BEFORE THE VEHICLE COULD BE PLACED IN PARK. ONCE IN PARK, THE INFORMATION CENTER (EVIC) READ "BATTERY VOLTAGE LOW". AFTER RETURNING TO THE STOP POSITION THE VEHICLE WAS RESTARTED AND THE MALFUNCTION INDICATOR (MIL) REMAINED ILLUMINATED. SCROLLING TO THE BATTERY STATUS ON THE EVIC SHOWED A READING OF 13.9V, WITHIN A NORMAL RANGE. THE VEHICLE WAS PLACED IN DRIVE AND OPERATED PROPERLY, EXCEPT FOR THE MIL FOR 24-HOURS WITH MULTIPLE STARTS AND STOPS. THE FOLLOWING DAY, UPON STARTING THE VEHICLE, AGAIN AN AUDIBLE AND VISUAL ALARM SOUNDED AND THE VEHICLE SHUT DOWN COMPLETELY, WITH THE EVIC READING 4-WHEEL DRIVE UNAVAILABLE. IT THEN CHANGED TO ADAPTIVE CRUISE UNAVAILABLE, THEN FORWARD COLLISION WARNING UNAVAILABLE. AN INDICATOR LIGHT WITH AN EXCLAMATION MARK STATED THAT SERVICE WAS REQUIRED. AGAIN, THE VEHICLE WAS CYCLED THROUGH THE STOP-ACCESSORY-RUN SEQUENCE WITHOUT THE BREAK DEPRESSED TO RE-SET THE ELECTRICAL SEQUENCING. THE VEHICLE WAS RESTARTED AND ONLY THE MIL REMAINED ILLUMINATED. THE VEHICLE WAS THEN ABLE TO BE PUT IN GEAR AND RETURNED TO SERVICE. BOTH OCCURRENCES TOOK IN EXCESS OF ONE MINUTE TO RETURN THE VEHICLE TO OPERATIONAL, AND HAD THEY HAPPENED IN AN ACTIVE TRAFFIC AREA, WOULD HAVE LEFT THE VEHICLE A SITTING DUCK FOR ONCOMING VEHICLES. THE DEALERSHIP HAS BEEN NOTIFIED AND AN APPOINTMENT SCHEDULED TO ADDRESS THE ISSUES. NO REPAIRS COMPLETED TO DATE; OWNER ADVISED THAT THE VEHICLE IS STILL ABLE TO BE DRIVEN, BUT TO KEEP THE PHONE NUMBER TO ROADSIDE ASSISTANCE HANDY. *TR

Jun 25, 2014 520 mi

WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. *TR

Jun 25, 2014 520 mi

WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. *TR

Jun 14, 2014 1,600 mi

AT 30-40MPH WITH 2RMP MY I WOULD HEAR A VERY LOUD WHISTLING NOISE. ONE DAY LATER MY CAR WOULD START KICKING BACK WHEN ON THE GO. TWO DAYS LATER, MY JEEP CHEROKEE WOULD NOT MOVE AT ALL. I COULD NOT PUT IT IN DRIVE, PARK OR ANY OTHER GEAR. THE CHECK ENGINE LIGHT CAME ON. FEW SECONDS LATER THE ON INFORMATION BOARD SAID, "TRANSMISSION PROBLEM." I HAD TO CALL A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP. *JS

Jun 14, 2014 1,600 mi

AT 30-40MPH WITH 2RMP MY I WOULD HEAR A VERY LOUD WHISTLING NOISE. ONE DAY LATER MY CAR WOULD START KICKING BACK WHEN ON THE GO. TWO DAYS LATER, MY JEEP CHEROKEE WOULD NOT MOVE AT ALL. I COULD NOT PUT IT IN DRIVE, PARK OR ANY OTHER GEAR. THE CHECK ENGINE LIGHT CAME ON. FEW SECONDS LATER THE ON INFORMATION BOARD SAID, "TRANSMISSION PROBLEM." I HAD TO CALL A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP. *JS

Jun 11, 2014 3,200 mi

5/8/14 - TRANSMISSION STOPPED WORKING WHILE DRIVING TO WORK. ERROR MESSAGES APPEARED ON THE DASHBOARD AS THE ACCELERATOR LOST ALL POWER CAUSING ME TO FORCE THE VEHICLE OFF THE ROAD. MULTIPLE MORE ERROR MESSAGES APPEARED TO SERVICE THE TRANSMISSION. RPMS HAD BEEN RUNNING HIGH FOR A FEW WEEKS. GEARS WERE NOT SHIFTING PROPERLY. VEHICLE TAKEN TO DEALERSHIP. IT WAS KEPT FOR OVER 2 WEEKS FOR REPAIRS. I WAS TOLD EVERYTHING WAS FIXED. 6/9/14 - SAME EXACT SCENARIO OCCURRED AGAIN. THIS TIME, THE CAR BROUGHT ITSELF TO A HALT. I WAS ABLE TO GET OFF THE ROAD IN TIME. WHEN TRYING TO SHIFT FROM PARK TO DRIVE YOU COULD FEEL THE CAR SHUTTER. RPMS REMAINED EXTREMELY HIGH. CAR WAS TAKEN BACK TO THE DEALERSHIP FOR ADDITIONAL INSPECTION REPAIRS. NO UPDATES. *TR

Jun 11, 2014 53 mi

CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS RUNNING ROUGH. PROBLEM WENT AWAY BUT LIGHT REMAINED ON. CALLED DEALER AND WE AGREED TO DRIVE IT TO SEE IF IT ACTED UP AGAIN. LIGHT WENT OUT TWO DAYS LATER. AT 734 MILES I WAS TURNING A CORNER AND VEHICLE ACTED LIKE IT WANTED TO STALL. LATER THAT DAY TURNED ANOTHER CORNER AND VEHICLE STALLED. I WAS ABLE TO GET IT OFF THE SIDE OF THE ROAD. TOOK ABOUT 5 MINUTES TO GET IT RESTARTED. TOOK TO DEALER AND THEY FOUND THE ENGINE THREE QUARTS LOW ON OIL. FLUSHED ENGINE AND CHANGED OIL AND FILTER. AT 1522 MILES VEHICLE STALLED AFTER TURNING CORNER IN RUSH HOUR TRAFFIC. HAD TO PUSH VEHICLE OFF OF BRIDGE AND OUT OF TRAFFIC. GOT IT STARTED AND TOOK STRAIGHT TO DEALER. ENGINE WAS THREE QUARTS LOW ON OIL AGAIN. ENGINE IS CURRENTLY BEING REPLACED UNDER WARRANTY. IF VEHICLE STALLS ON HIGHWAY OR IN HEAVY TRAFFIC SOMEBODY COULD BE INJURED OR WORSE. I UNDERSTAND ABOUT BAD PARTS BEING A CERTIFIED TECHNICIAN. BUT IF THIS IS A COMMON PROBLEM IT NEEDS TO BE ADDRESSED. *TR

Jun 11, 2014 3,200 mi

5/8/14 - TRANSMISSION STOPPED WORKING WHILE DRIVING TO WORK. ERROR MESSAGES APPEARED ON THE DASHBOARD AS THE ACCELERATOR LOST ALL POWER CAUSING ME TO FORCE THE VEHICLE OFF THE ROAD. MULTIPLE MORE ERROR MESSAGES APPEARED TO SERVICE THE TRANSMISSION. RPMS HAD BEEN RUNNING HIGH FOR A FEW WEEKS. GEARS WERE NOT SHIFTING PROPERLY. VEHICLE TAKEN TO DEALERSHIP. IT WAS KEPT FOR OVER 2 WEEKS FOR REPAIRS. I WAS TOLD EVERYTHING WAS FIXED. 6/9/14 - SAME EXACT SCENARIO OCCURRED AGAIN. THIS TIME, THE CAR BROUGHT ITSELF TO A HALT. I WAS ABLE TO GET OFF THE ROAD IN TIME. WHEN TRYING TO SHIFT FROM PARK TO DRIVE YOU COULD FEEL THE CAR SHUTTER. RPMS REMAINED EXTREMELY HIGH. CAR WAS TAKEN BACK TO THE DEALERSHIP FOR ADDITIONAL INSPECTION REPAIRS. NO UPDATES. *TR

Jun 11, 2014 53 mi

CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS RUNNING ROUGH. PROBLEM WENT AWAY BUT LIGHT REMAINED ON. CALLED DEALER AND WE AGREED TO DRIVE IT TO SEE IF IT ACTED UP AGAIN. LIGHT WENT OUT TWO DAYS LATER. AT 734 MILES I WAS TURNING A CORNER AND VEHICLE ACTED LIKE IT WANTED TO STALL. LATER THAT DAY TURNED ANOTHER CORNER AND VEHICLE STALLED. I WAS ABLE TO GET IT OFF THE SIDE OF THE ROAD. TOOK ABOUT 5 MINUTES TO GET IT RESTARTED. TOOK TO DEALER AND THEY FOUND THE ENGINE THREE QUARTS LOW ON OIL. FLUSHED ENGINE AND CHANGED OIL AND FILTER. AT 1522 MILES VEHICLE STALLED AFTER TURNING CORNER IN RUSH HOUR TRAFFIC. HAD TO PUSH VEHICLE OFF OF BRIDGE AND OUT OF TRAFFIC. GOT IT STARTED AND TOOK STRAIGHT TO DEALER. ENGINE WAS THREE QUARTS LOW ON OIL AGAIN. ENGINE IS CURRENTLY BEING REPLACED UNDER WARRANTY. IF VEHICLE STALLS ON HIGHWAY OR IN HEAVY TRAFFIC SOMEBODY COULD BE INJURED OR WORSE. I UNDERSTAND ABOUT BAD PARTS BEING A CERTIFIED TECHNICIAN. BUT IF THIS IS A COMMON PROBLEM IT NEEDS TO BE ADDRESSED. *TR

Jun 6, 2014 6,830 mi

WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR

Jun 6, 2014 6,830 mi

WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR

Apr 7, 2014 2,400 mi

I WAS TRAVELING ON 295N IN LEFT LANE JUST PASSING MALL TRAFFIC WHEN ALL OF MY WARNING GAUGES STARTED TO GO OFF, OVER HEAT, OIL, CHECK ENGINE AND OTHERS. THERE WAS A LOUD EXPLOSION THAT SOUNDED LIKE A SHOT GUN IN A BARREL, THE CAR WAS ALL THE WAY TO HOT. IT DIED AND I WAS ABLE TO DIRECT IT OVER TO THE LEFT LANE AND TO THE SHOULDER OF THE HIGHWAY. IT WAS ONLY 2 AND 1/2 MONTHS OLD WITH 2400 MILES ON IT. I CALLED FOR A TOW TO DEALER SHIP. STATE POLICE ARRIVED ON SCENE FOR SAFETY. *TR

Apr 7, 2014 2,400 mi

I WAS TRAVELING ON 295N IN LEFT LANE JUST PASSING MALL TRAFFIC WHEN ALL OF MY WARNING GAUGES STARTED TO GO OFF, OVER HEAT, OIL, CHECK ENGINE AND OTHERS. THERE WAS A LOUD EXPLOSION THAT SOUNDED LIKE A SHOT GUN IN A BARREL, THE CAR WAS ALL THE WAY TO HOT. IT DIED AND I WAS ABLE TO DIRECT IT OVER TO THE LEFT LANE AND TO THE SHOULDER OF THE HIGHWAY. IT WAS ONLY 2 AND 1/2 MONTHS OLD WITH 2400 MILES ON IT. I CALLED FOR A TOW TO DEALER SHIP. STATE POLICE ARRIVED ON SCENE FOR SAFETY. *TR

Apr 2, 2014 3,120 mi

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR REVIEW. THEY DID 3199 PCM SOFTWARE UPDATE 3/31/14. SAME PROBLEM OCCURRED 4/1. *TR

Apr 2, 2014 3,120 mi

UPON ACCELERATION 5MPH, MULTIPLE WARNING LIGHTS. TRANSMISSION LIGHT, RED LIGHTNING BOLT LIGHT, SHIFTING HARD, WHEEL LOCKED UP, BATTERY LIGHT CAME ON, CAR DIED. CAR IS 2 MONTHS OLD. DASH FLASHED RED WRITING, CAN NO SHIFT UNLESS IN P BEFORE DIED. I WAS IN THE MIDDLE OF INTERSECTION WHEN THIS HAPPENED. HURRIED TO TURN CAR OFF AND TURN BACK ON AND IT DROVE. SEEMS TO DO THIS WHEN THE CAR HAS SAT FOR A LONG PERIOD OF TIME. SHIFTS HARD DOESN'T ACCELERATE WHEN THE PROBLEM OCCURS. DATES OCCURRED SAME PROBLEM 3/30, 3/31, 4/1. CAR IS AT THE DEALER FOR REVIEW. THEY DID 3199 PCM SOFTWARE UPDATE 3/31/14. SAME PROBLEM OCCURRED 4/1. *TR

Mar 8, 2014 4,640 mi

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHICLE WAS SHAKING WHILE MOVING ON THE HIGHWAY. I HAD A DIFFICULT TIME MOVING THE VEHICLE OFF THE HIGHWAY. AFTER I PARKED ON A SURFACE ROAD, I FOUND NO ENGINE OIL WAS REGISTERED ON THE DIPSTICK. THE LEAKED OIL WAS SPLASHED OVER THE VEHICLE'S EXTERIOR. IN PARTICULAR, IT COVERED THE PARKING SENSORS AND THE REAR WINDOW, WHICH DISABLED THE ELECTRONIC SAFETY FEATURES AND GREATLY REDUCED MY VISIBILITY WHILE DRIVING. THE VEHICLES BEHIND ME ON THE HIGHWAY WERE ALSO SPLASHED BY THE LEAKED OIL AND WERE BEEPING AND/OR CUTTING IN MY LANE TO COMPLAIN. THE DEALERSHIP DETERMINED THAT THE RUBBER RING THAT SEALS THE CARTRIDGE HOUSING OF THE OIL FILTER WAS BROKEN, CAUSING THE ENGINE OIL LEAK. THIS O-SHAPED RUBBER RING COMES WITH THE OEM OIL FILTER THAT WAS INSTALLED WHEN THE OIL FILTER WAS CHANGED. THE ENGINE WAS DAMAGED. THE DEALERSHIP STATED THAT NO TEST DRIVE IS REQUIRED TO CHECK IF THERE IS A LEAK FOR OIL CHANGE SERVICE. THREE OTHER JEEP DEALERSHIPS CONFIRMED THIS CLAIM. I BELIEVE THERE IS A DESIGN DEFECT IN THE OIL FILTER SEALING THAT CAN CAUSE LIFE THREATENING ACCIDENTS. I BELIEVE JEEP DOES NOT INSTRUCT THEIR AUTHORIZED DEALERSHIP TO IMPLEMENT AN OIL FILTER CHANGE PROCEDURE THAT ENSURES A PART DEFECT LIKE THIS WOULD BE DISCOVERED BEFORE THE VEHICLE LEAVES THE DEALERSHIP. *TR

Mar 8, 2014 4,640 mi

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHICLE WAS SHAKING WHILE MOVING ON THE HIGHWAY. I HAD A DIFFICULT TIME MOVING THE VEHICLE OFF THE HIGHWAY. AFTER I PARKED ON A SURFACE ROAD, I FOUND NO ENGINE OIL WAS REGISTERED ON THE DIPSTICK. THE LEAKED OIL WAS SPLASHED OVER THE VEHICLE'S EXTERIOR. IN PARTICULAR, IT COVERED THE PARKING SENSORS AND THE REAR WINDOW, WHICH DISABLED THE ELECTRONIC SAFETY FEATURES AND GREATLY REDUCED MY VISIBILITY WHILE DRIVING. THE VEHICLES BEHIND ME ON THE HIGHWAY WERE ALSO SPLASHED BY THE LEAKED OIL AND WERE BEEPING AND/OR CUTTING IN MY LANE TO COMPLAIN. THE DEALERSHIP DETERMINED THAT THE RUBBER RING THAT SEALS THE CARTRIDGE HOUSING OF THE OIL FILTER WAS BROKEN, CAUSING THE ENGINE OIL LEAK. THIS O-SHAPED RUBBER RING COMES WITH THE OEM OIL FILTER THAT WAS INSTALLED WHEN THE OIL FILTER WAS CHANGED. THE ENGINE WAS DAMAGED. THE DEALERSHIP STATED THAT NO TEST DRIVE IS REQUIRED TO CHECK IF THERE IS A LEAK FOR OIL CHANGE SERVICE. THREE OTHER JEEP DEALERSHIPS CONFIRMED THIS CLAIM. I BELIEVE THERE IS A DESIGN DEFECT IN THE OIL FILTER SEALING THAT CAN CAUSE LIFE THREATENING ACCIDENTS. I BELIEVE JEEP DOES NOT INSTRUCT THEIR AUTHORIZED DEALERSHIP TO IMPLEMENT AN OIL FILTER CHANGE PROCEDURE THAT ENSURES A PART DEFECT LIKE THIS WOULD BE DISCOVERED BEFORE THE VEHICLE LEAVES THE DEALERSHIP. *TR