2014 JEEP CHEROKEE Power Train Problems

PTU is being replaced because the dealership said it is going to leave me without power to the wheels which can be extremely dangerous on interstate. Took my Cherokee in because the whining that I’ve been hearing for at least three years was getting louder. The component has not been inspected by the manufacturer yet but I’m waiting on a replacement part and is currently on back order and I’m without the vehicle for a prolonged period of time.

The Jeep has a drivetrain defect involving the transmission and power transfer unit (PTU) that has existed since purchase and has progressively worsened over the years. From early on, the vehicle intermittently hesitated when accelerating from a complete stop, followed by sudden surging or lunging forward. Symptoms were reported to a Jeep dealership early after purchase while under warranty. Their inspections did not identify a defect at that time. Over time, the condition worsened and became more frequent, including hesitation on takeoff, bucking, and abnormal behavior when maneuvering at low speeds or turning the steering wheel to full lock in parking lot. This occurs unpredictably and creates a dangerous situation when entering intersections, making left turns across traffic, or merging, because the vehicle does not accelerate when expected and then suddenly surges. The Jeep was taken to an independent mechanic. After inspection and a test drive, the mechanic stated the condition was unsafe and suspected a transfer case issue, recommending that the vehicle be taken to an authorized dealership for further evaluation. After this referral, the Jeep dealership was able to reproduce the problem during a test drive and confirmed hesitation on acceleration, transmission shift issues, and PTU malfunction. The dealership documented that the transmission and PTU require replacement. The vehicle had previously received the manufacturer’s required powertrain recall software update. The dealership stated they could attempt another software relearn or update, but no guarantee it would resolve the issue. No warning lights or dashboard messages prior to or during these events. MOPAR says that the PTU is on national backorder with no ETA. The cost of repair exceeds the value of the vehicle and would be entirely out-of-pocket since the warranty is up, making repair financially impossible. As a result, the owner is left with an unsafe vehicle that cannot be reasonably repaired.

Mileage: 106,038

The ptu has failed in my vehicle. When I bought the vehicle there was a 4x4 light on the dash but I was told that it needed to be just turned off by a jeep dealership. But I believe it actually was a symtom of the failing ptu. My vehicle sometimes goes into neutral when I try to pull off from a stop sign and then the vehicle kicks itself back into drive. My coolant and transmission temp rises the more I drive it and transmission seems to shift late or hard and sometimes prematurely sometimes it smells like burning electrical.

Mileage: 172,803

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was repaired under Emissions Recall U90; however, the contact stated that while driving at various speeds or while accelerating from a stop, the vehicle violently downshifted. The vehicle was taken to a local dealer, where it was diagnosed, and determined that a software update was needed. The vehicle was not repaired and was left at the local dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2014 Jeep Cherokee. The vehicle was serviced under Manufacturer Recall Number: U90 (Catalyst Efficiency Recall). However, recently, there was an abnormal knocking sound coming from the rear of the vehicle while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission valve failure. The dealer refused to repair the vehicle and referred the contact to the manufacturer for assistance with the software update. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

I have reported this before and I am reporting once again as it is a very serious safety hazard. Vehicle: 2014 Jeep Cherokee Limited Component/System: Power Train – Transfer Case / Drivetrain (4WD/AWD System) I am submitting this complaint to report a recurring and potentially hazardous malfunction involving the transfer case on my 2014 Jeep Cherokee Limited. The vehicle exhibits multiple symptoms consistent with transfer case failure, including intermittent grinding and clunking noises from the drivetrain, jerking and binding during acceleration or low-speed turns, and difficulty engaging or maintaining 4WD/AWD modes. The vehicle has also displayed dashboard warnings such as “Service 4WD” and “4WD Temporarily Unavailable.” At times, vibration can be felt through the floorboard at highway speeds, and the vehicle has intermittently lost power to either the front or rear wheels. These issues pose a significant safety concern. The inconsistent torque delivery causes unpredictable handling, including sudden hesitation, surging, or traction loss during normal driving. The vehicle has also exhibited momentary drivetrain binding that feels similar to braking or wheel lockup, creating a risk of loss of control—particularly when turning, merging, or driving in adverse weather. There is concern that the transfer case could suffer sudden internal failure, potentially resulting in immediate power loss, immobilization, or inability to maneuver out of traffic. Given the frequency of transfer case and power transfer unit failures reported by other Jeep Cherokee owners of this model year, I believe this issue may represent a broader safety defect. The malfunction directly affects vehicle stability, traction control function, and the ability to safely accelerate or maintain speed. I request that NHTSA investigate this matter for a safety recall as soon as possible due to the potential for loss of vehicle control and the risk of a crash or injury.

While driving, the vehicle shifts itself into neutral and goes into a limp mode with no power. Almost caused a serious accident going 70 mph when it shifted itself into neutral

Service AWD and Service Parking Brake warnings are present on the dashboard. The problem lies in a bad PTU (Power Transfer Unit) and the DTCM that controls it. Part is not available for purchase and currently back ordered nationwide indefinitely. The cost of the part and labor combined approaches to 80% of the residual value of the vehicle at 118,000 miles.

I purchased this 2014 Jeep Cherokee from Taverna Collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at Auto Angel in Santa Fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to Recall U90 at that time. After this, I attempted to have Recall U90 (PCM/TCM reprogramming) performed. Lithia Chrysler in Santa Fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in Albuquerque. At the Albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the U90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the WiTECH session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted FCA/Stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but FCA admitted this was based solely on the dealership’s word. FCA could not confirm whether they reviewed the WiTECH diagnostic session or any recall repair records. Under 49 U.S.C. §30120(i) and 49 CFR Part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. FCA’s inability or refusal to verify the recall using these required records raises concerns that Recall U90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.

Transmission is very jerky and have had this problem since i had it with 111,000 miles. I went to a mechanic and was told it was ptu. Was also checking online and not sure why it isn’t covered but i’ve seen everyone has this problem on this jeep. Really to expensive for me to fix.

Unknown when taking off from a stop sign it’s has a delay when hitting the gas also when driving down the road it’s like a jerking or feel like transmission jerking or slipping or something it’s does it every time I drive i

Vehicle has been inspected by 2 different mechanics, both confirming our PTU is failing. This is our sons only vehicle; while he was driving the vehicle to and from work, and going to school sometimes the car will start flashing “ESC off” and will stop while he driving. Almost like the car has slammed on its breaks. This has happened while he going 10mph and happened going 40mph, most dangerous time he was driving 65MPH on interstate when it locked up and caused him to slide down a exit ramp. Of course this puts not only him at risk of serious harm or death, but the other drivers on the road if his car decides to slam on its breaks and someone hits since this happens out of nowhere. Again, this issue has been confirmed my two separate independent service centers and two separate dates. The vehicle has not been inspected by manufacturer, insurance representatives, or police except for the two separate mechanics we took our vehicle to. 1 week before this issue began the ESC off button started flashing which we immediately took it to the repair shop a few days later and was diagnosed with a failing PTU. This car is incredibly dangerous to drive and each time we drive it — it feels like a death sentence.

We have had the vehicle inspected by 2 different mechanics, first saying the TCM was out now both confirming our PTU is failing. This is our sons only vehicle; while he driving the vehicle to and from work, and going to School sometimes the car will start flashing “ESC off” and will stop while he was driving. Almost like the car has slammed on its breaks. This has happened while he was going 10mph and happened going 40mph, the last time he was going 65MPH down interstate and car locked up causing him to slide down exit ramp luckily no one was beside him at the time. Of course this puts not only him as risk of serious harm or death, but the other drivers on the road if his car decides to slam on its breaks and someone hits since this happens out of nowhere. Again, this issue has been confirmed by two separate dealership service centers and two separate dates. The vehicle has not been inspected by manufacturer, insurance representatives, or police except for the two separate mechanics we took our vehicle to. 1 week before this issue began the ESC off button started flashing which we immediately took it to the dealership a few days later and was diagnosed with a failing PTU. This car is incredibly dangerous to drive and each time we drive it — it feels like a death sentence.

10/20/2025 I was driving my sons car because he told me the car transmission locked up on him while he was driving 65MPH on highway, and sure enough it did it to me. I took it to Davis Moore Jeep Dealership and they told me the TCM needed to be replaced ($1,200.00 out of pocket), so on 10/25/25 the TCM was replaced 10/26/25 we picked car up after work was done and not even 4 miles from dealership the car locked up again, but this time it had to be towed back to dealership. today 11/04/25 dealership told us the PCM is out qand needs replaced and it would be $4k out of pocket. Now this problem happened on the highway at 65MPH and a student driving and could have been bad luckily there was no one on road yet. The TCM and PCM have both had recalls done advising to reprogram both components which have been done and now Jeep Car Care says there is nothing they can do.

We have had the vehicle inspected by 2 different mechanics, both confirming our PTU is failing. My wife and I have a toddler and this is our only vehicle; while we’re driving the vehicle to and from work, and going to get groceries sometimes the car will start flashing “ESC off” and will stop while we’re driving. Almost like the car has slammed on its breaks. This has happened while we’re going 10mph and happened going 40mph. Of course this puts not only us as risk of serious harm or death, but the other drivers on the road if our car decides to slam on its breaks and someone hits since this happens out of nowhere. Again, this issue has been confirmed my two separate independent service centers and two separate dates. The vehicle has not been inspected by manufacturer, insurance representatives, or police except for the two separate mechanics we took our vehicle to. 1 week before this issue began the ESC off button started flashing which we immediately took it to the repair shop a few days later and was diagnosed with a failing PTU. This car is incredibly dangerous to drive and each time we drive it — it feels like a death sentence.

73000 miles. 2014 Jeep. Mechanic reported PTU problem. VIN is not on list of recall. Car "service 4wheel" dashboard light is on. Auto vibrates when driven.

Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02C? Talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the transmission unexpectedly shifted to neutral(N). The contact stated there was no warning light illuminated. The contact pulled over and turned off and restarted the vehicle and was able to continue driving normally. The contact purchased the vehicle and stated that the failure was a recurring failure. The contact stated that the "Check Battery" warning light recently illuminated when the vehicle was shifted into neutral(N). The contact had taken the vehicle to two independent mechanics who were unable to duplicate the failure. The battery was checked and was operating normally. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V529000 (Power Train); however, the VIN was not included. The failure mileage was approximately 151,000.

Mileage: 151,000

Power Transfer Unit fails to properly engage 4x4 power train in hazardous weather conditions. It is available upon request for inspection. My safety is put at risk as I live in a mountainous area and require tow assistance to overtake obstacles like snow and uneven terrain. The overheating that occurs as a result of my attempts to engage the 4x4 power train system wears down other components on my vehicle; resulting in excess use and increase likelihood of those components experiencing premature failure. The dealer failed to make a concerted attempt to recreate the issue and instead pushes for replacement of the PTU. The vehicle components are inspected at regular intervals to satisfy safety inspections for the purposes of registering the vehicle. However, I am still left to sort out my own safety concerns in the case of the faulty PTU. The warning lights that flash 'SVC 4x4' come on when I need to engage the 4x4 power train. It is precisely in those moments when I need the Jeep's 4x4 power train system to engage and it fails to do so each time.

Less then 120000 miles and rear differential unit had to be replaced, and now roughly 158000 miles and now front differential unit has to be replaced.

Vehicle would shut completely off when stopped at a red light. Shifter would not move. I was put a risk on a busy street, stuck at a red light and could not move to a safer location. The second time there were three children in the car when the car shuts off at a red light. The problem has been confirmed by dealer and has been inspected. Check engine light was on, however nothing was showed for about the shifter. Dealer mentioned PRNDL and harness. I see that there were previous recalls with the Jeep Cherokee but the car is still showing symptoms of them. It’s is not safe for me to drive and I have been without a car for almost 3 months.

This vehicle had multiple reprograms for transmission control module and still had same issue I have only had the vehicle 1 year and driven it 7k and I take. It to Jim Browne jeep dealership they said they transmission control module needs replacement the jeep when I brake jumps forward and speeds up its unpredictable and unsafe it also does not shift into gear it slips and I did a search and see. This has been a reoccurring issue .As well as my back up camera appears while I am driving and parked ,or screen just says jeep or goes blue unable to change dash supply control at all ,this vehicle is a lemon and we were not told of any of these issues

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle lunged forward while depressing the brake pedal. The contact also stated that the windshield wipers were inoperable and failed to function while activating the windshield wipers. The contact also stated that the rearview camera inadvertently activated while driving at undisclosed speeds, and the instrument panel failed to function properly. The vehicle was taken to the dealer was where it was diagnosed and determined that the transmission control module and windshield wiper motor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Mileage: 46,000

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving 30 MPH, the vehicle began to jerk, the driver lost control of the vehicle, and the vehicle stalled. The shift key inoperable message was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The vehicle was towed to the local dealer to be diagnosed and it was determined that the PTU was the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, where it was determined that the transfer case, PTU, and rear differential were leaking. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000.

Mileage: 124,000

This has been an issue since I have bought the vehicle in 2020. I have taken it to the shop to be repaired 3 times in which was told the issue was repaired. The rear differential and transfer case units are bad. Upon my research there are multiple and I mean tons of 2014 Jeep Cherokee limited with this same issue. It is a known manufacturer issue and it concerns a huge road safety for drivers, passengers and other drivers on the road. Major concern. I have reported this once before and I am reporting again as my vehicle has been fixed 3 times and it still is an issue so this needs to be addressed for other Jeep owners for the safety of everyone. Please advice quickly and please get this safety concern on the recall list AS SOON AS POSSIBLE! ALSO PLEASE ADVISE THIS TO THE JEEP MANUFACTURER TO GET THIS TAKEN CARE OF IN ALL THE NEW VEHICLES!

My 2014 Jeep Cherokee began exhibiting repeated transmission and electrical malfunctions, particularly after startup or while idling. The most concerning issue is the appearance of a “Switch to Park” warning message, which occurs while the vehicle is already in Drive. When this happens, the transmission fails to engage properly, and I’m unable to shift into gear without cycling through Park multiple times. **seems to start happening after filling gas tank to full** This poses a major safety risk, especially in intersections or during stop-and-go traffic. The car has also experienced flashing odometer issues, rough idle, and erratic behavior when shifting — all of which point to a communication failure between core modules (BCM, TCM, PCM). A Chrysler-certified dealership performed a proxy alignment after acknowledging that the modules were “talking at the same time.” While no fault codes appeared on my OBD-II scanner, the dealer determined that the issue required a software-level alignment. However, I was told this is not part of any current recall or TSB, despite my symptoms being identical to other complaints already logged (e.g., NHTSA ID 11425007). This problem has occurred multiple times, both before and after dealership service. I was also informed there are no current recalls, but VIN-based systems like VinSeeker.com have suggested there may be open recall alerts related to transmission or software issues. This type of malfunction places the driver and passengers at risk of unexpected stalling, transmission disengagement, or inability to accelerate — especially dangerous in high-traffic areas. The issue appears to be known, systemic, and potentially tied to faulty transmission control software or defective module synchronization.

Failed Power Transfer Unit. Unable to shift to 4WD because system is not recognizing. Service engine light has come on. This is a widely known issue with the Jeep vehicles and so far there is no warranty extension covering my 2014 vehicle.

The 4WD system is no longer working. Put in park and tried to shift and now I have an error warning light. 4WS system unavailable. Service required. The PTU seems to be the issue but the open recalls I have found do not cover this issue for my vehicle.

Submission to NHTSA Regarding Transmission Issues in 2014 Jeep Cherokee Latitude Summary of Concerns I purchased a 2014 Jeep Cherokee Latitude in November 2024, and the transmission issues began approximately six months later. The vehicle exhibits the following problems: •Harsh and delayed shifting •Sudden jerks and gear hunting during low-speed driving •Severe hesitation from a stop, especially at intersections or in traffic •Loss of power under throttle, with unpredictable shifts These issues make the vehicle unsafe for daily driving, particularly in traffic or at intersections where a lack of predictable acceleration increases the risk of accidents. Despite a visit to the Midas dealer, where these issues were reproduced and linked to multiple Technical Service Bulletins (TSBs), the problems persist. The transmission's erratic behavior, even after software updates, remains unresolved and poses a significant safety concern for both the driver and others on the road. Resolution Sought I respectfully urge the NHTSA to: •Investigate the transmission behavior in the 2014 Jeep Cherokee Latitude •Consider initiating a full recall or service campaign to address these persistent transmission issues •Demand that Jeep implement a permanent solution to ensure the safety and reliability of affected vehicles The ongoing transmission problems in this vehicle, as reported by myself and other owners, necessitate immediate action to prevent potential accidents or injuries. A comprehensive and effective resolution is essential to address this critical safety concern.

Vehicle randomly imitates being in neutral when it is actually in drive mode. It has lost power on long hill climbs wthout any downshifting as would be necessary. Vehicle will occasionally accelerate on its own without notice. This has happened both on the open road and setting at red lights. These are sometimes able to reset with the turning off and back on of the motor. These symptoms started very randomly, but have increased in events over time.

Jumpy Transmission, when shifting gears vehicle pauses, jumps a bit, makes a noise, then shifts into the new gear. Everyone in the car jerks their head when the gears jump. The dealership has looked at the vehicle a few times, and say nothing is wrong. An outside mechanic looked and said this is a common problem with my make and model and it is a faulty transmission issue.

Car bought new on 2014. On 2018 car started to show engine light to illuminate on and off. Jeep technician comply with recalls, and did not change transmission despite DTC U0402 was there all the time, and car was under warranty. Now, Delaware Motor Vehicle does not want to renew my tag because DTC U0402 is related to increase of emissions. Cost of changing transmission is $11,000. Jeep office does not want to authorize the change of transmission despite the problem started when the car was 4 years old. Not fair at all. I am worry to have accidents because of this DTC.

Failed 4WD due to failed PTU or Transfer Case. Jeep extended a warranty for this but ONLY for two OBD codes, if yours fails for any other reason, and there are many, like a bad actuator, you don't get the warranty. From my research this is a WIDESPREAD issue and REQUIRES a recall. This is a VERY expensive fix if you don't match the exact OBD code, but it affects thousands of people.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle returned to normal functionality. The service 4x4 warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the power transfer unit. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.

Mileage: 130,000

Gear shift dropped out of drive into neutral. Note on dash said to put in park and then back to drive which was done. Same problem occurred a few minutes later. Also occurred to dealer tech advisor twice but has not been duplicated since even after about 150 miles. Dealer says they cannot troubleshoot until transmission fails. This seems to be the identical problem that required a 2019 recall.

The vehicle experienced a catastrophic failure of the brand new CV half shaft while driving. Spline shear. Loss of Drive function, loss of Park function. Our local garage said the vehicle was the correct for make, model, and year for this to be a W47 recall issue. When we searched NTHSA with the vehicle VIN, which returned Zero open recalls. After researching the W47 recall, we called the manufacturer. They documented our VIN and details of our case in two departments and gave us the reference numbers: #92987492, and #92987905. They told us the next step was to bring it to NTHSA a file a complaint report about the VIN not being included in the recall and to include the reference numbers in the complaint form. We have nothing physical to scan or upload. Just those two reference numbers from the manufacturers.

The contact owns a 2014 Jeep Cherokee. The contact stated that while at a stoplight and attempting to accelerate, the vehicle failed to move. The contact stated that the engine warning light was illuminated, and a message to "Check Transmission" was displayed. The contact shifted to neutral and pushed the vehicle to the residence. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,831.

Mileage: 68,831

Was starting through a stop sign when the car popped and started making a grinding noise. Would not go anywhere. Finally pushed it into a parking lot where it is sitting not. I’m sure it is the ptu. Will jeep do anything to fix it since this is obviously a problem with more than just my vehicle

When swapping from park to drive my TCM code came up and vehicle went into neutral/limp mode

Ptu transmission went out at 83000 miles I’ve been fighting to get it fixed

NHTSA Recall # 19V-447 I do believe it has to do with this recall that states the clutch is getting stuck in the transmission it does say that the recall has been completed but it is obviously doing it again

We have been hearing a clicking or knocking sound in the front end of our 2104 Jeep Cherokee for a long time now. We had it into the local shop (we are relatively remote from the closest dealer) and they we're not able to find the source of the sound. Forward a bit and now that the sound has gotten louder and the 4x Service warning light has come on it has been identified and confirmed by the nearest dealer that the Power Transfer Unit (PTU) is bad. This is a part that has been covered under many other Jeep Cherokee recalls but our VIN had not shown up on any of those recalls. We believe our PTU is faulty like the rest of them. I don't have an good estimate of when we started to hear the noise but I know we now have ~189k miles on the vehicle. I know it's higher milage but this has been a slow developing issue for a long time now. It's been off the road for a year now as parts were not originally available to fix this issue with the diagnosis was first made.

I was on my way home from Alpharetta from a business meeting and my car started to shake really bad on the front. I thought it might have been something my tire caught. But I just put 4 brand new tires and not one light was on on my dash board there have never been any lights come on my dash board since I've had the vehicle. I drove about 10 more mins and it got worse so I pulled over and parked. I couldn't see anything. I was an hour away from home. The next day after getting my vehicle home. I was told that the ignition coil was catching fire as i was driving it. I also have the video in my phone. The car was literally trying to catch on fire and I was told if I would have kept driving it and not pulled over my car would have went up in flames more than likely. I keep all the maintenance done on it and change the tires and if stuff needs fixing i fix it. But I have never had a car start to catch fire as I'm driving it. I have video proof that's what it was doing while the car was running and noone messed with it . This car year make and model shouldn't even be on the market. I already had a recall for the pcm/tcm and that didn't fix anything on the vehicle from that recall. But this problem that happened with me definitely needs to be recalled bc I wasn't near home and was by myself and I could have been hurt if my vehicle would have went up in flames.

My daughters 2014 Jeep Cherokee’s Power Transfer Unit (PTU) failed at 90,000 miles—grinding noise, Service 4WD warning, and loss of power. Jeep dismissed my case (#91999636) despite the XJ1 warranty extension (15 years/unlimited miles) and multiple recalls/TSBs for PTU issues. Dealer quoted $5,500 to repair, leaving me stranded and out of pocket. This is a known defect—Jeep’s refusal to honor XJ1 puts owners at risk

The contact owns a 2014 Jeep Cherokee. The contact stated that after Chrysler Campaign Number U90 was performed on the vehicle, the message "4WD unavailable - Service 4WD" was displayed. The contact stated that while driving at various speeds, the vehicle failed to shift as intended and was jerking. The contact stated that the vehicle would downshift and upshift unintendedly while driving. The contact stated that while at a complete stop and depressing the brake pedal, the vehicle surged. Additionally, the contact stated while driving from a complete stop, the vehicle hesitated to respond. The vehicle was taken back to the dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where the computer was flashed, and the dealer diagnosed the vehicle with PTU motor position performance malfunction. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the contact to tow the vehicle to the residence. After a visual inspection, the contact became aware that the front suspension was disconnected. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.

Mileage: 180,000

The contact owns a 2014 Jeep Cherokee. The contact stated while operating the vehicle, the transmission experienced hard shifting and the vehicle stalled. The vehicle was taken to the local Auto Zone which diagnosed the vehicle with an inoperable TCM. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 97,000.

Mileage: 97,000

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle lost power and decelerated. While attempting to accelerate, the RPM increased; however, the vehicle failed to respond as needed. The contact stated that the traction control warning light was illuminated. The contact coasted to the side of the roadway and restarted the vehicle and continued driving. The vehicle was taken to a certified mechanic who failed to diagnose the vehicle; however, the transmission was flushed but the failure persisted. The vehicle was taken to a certified transmission shop. The mechanic informed the contact of the Customer Satisfaction Program: W84; NHTSA ID Number: 10221656 (Power Train, Electrical System) and U90 (Emissions, Power Train); and referred the contact to the dealer for assistance. The vehicle was taken to the dealer and repaired; however, the failure persisted. The dealer was contacted and informed the contact that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer informed the contact of the failure and opened a case. The failure mileage was 45,815.

Mileage: 45,815

I am writing to express my concern about a critical issue I have been experiencing with my 2014 Jeep Cherokee Limited 4WD. I have been facing continuous and severe problems with the transfer case, which has rendered my vehicle unsafe and unusable. This has been an ongoing issue, and it is causing significant distress as I do not feel confident in the safety of my vehicle, especially while transporting my children. The vehicle was sold to me in this condition, and I am extremely concerned that this issue is not only impacting my ability to use the vehicle but also compromises the safety of my family. Given the severity of the problem, I am seeking clarification on whether there have been any recalls or known issues related to the transfer case for the 2014 Jeep Cherokee. If there is a recall or warranty coverage that I can take advantage of, I would appreciate detailed information on how to proceed. I would also like to know the steps that I can take to resolve this issue in a timely manner. I rely on my vehicle for daily transportation, and this situation has caused a great deal of inconvenience and stress. I would appreciate any assistance you can provide, including possible solutions or repairs.

Service transmisión message and loss of Power to the wheels not acelerating at All i have to pull over and turn off the Vehicle and turn i on so it Can reset and continúe driving.

Started my Jeep during one of the coldest days in Michigan, and it failed to start. When I eventually got it jumped, there was no power to transmission, and I was unable to shift into park. Engine idle was very rough and was unable to move it in any way.

1) The Power Transfer Unit and possibly driveline/driveshaft. 2) The car turns off while driving and all systems lock up, no matter how fast you are going. Power steering fails, steering wheel locks, and the car cannot be turned back on until it is put back in park, which means you come to a full stop and attempt to turn back on. Sometimes the car has no power to turn back on to put in park leaving you stranded in the middle of the road with cars behind you. This has mainly happened while we are slowing down to a stop, but still going 20-25 MPH. Thankfully not faster yet. 3) The dealer and another mechanic have identified a PTU issue, but could not reproduce. On 9/2021 the check engine light came on. Took it to a mechanic and they noted: "POWER TRANSFER UNIT SYSTEM OPERATION OBSTRUCTED, WHILE IN THE AIR WE SAW THAT THE OUTPUT DRIVELINE HAS EXCESSIVE PLAY AND AN OBLONGED BEARING CAP." No further issues until on 11/28/2022 Check engine light came on. took it to Dealership and they noted: "Found code C14A7= PTU motor component or system operation obstructed or blocked. Checked condition of PTU fluid and found it is contaminated and burnt. Also found that the driveshaft connection to the PTU is very loose on the PTU output splines. Recommend PTU and driveshaft. 1/2025: Over two weeks, the car has shut off 6-8 times while driving. 4) No 5) Check engine light came on 9/2021 took to a mechanic and they noted: "POWER TRANSFER UNIT SYSTEM OPERATION OBSTRUCTED, WHILE IN THE AIR WE SAW THAT THE OUTPUT DRIVELINE HAS EXCESSIVE PLAY AND AN OBLONGED BEARING CAP. RECOMMEND GOING TO A TRANSMISSION SHOP FOR FURTHER DIAGNOSIS." No further issues until: On 11/28/ 2022 Service 4WD light came on and took it to dealership Recommended PTU and driveshaft No problems after until 1/2025 when drive power started randomly turning off while driving. This has happened 6-8 times in a 1.5-2 week timeframe.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The message "Service Transmission" was displayed. The contact was able to pull to the side of the road. The vehicle was able to restart. The contact stated that upon resuming driving, the failure recurred several times after a half to two miles of driving, causing the contact to pull over to the side of the road several times. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to NHTSA Campaign Number: 19V447000 (Power Train); however, the VIN was not included. Additionally, the dealer informed the contact that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,500.

Mileage: 85,500

I started the vehicle and started to drive. The gear slid to park and stop in the middle of the road. An indicator said to check transmission. After pushing it off the road, the next day is driving again. All the check engine sign went off.

STARTED APPEARING A MONTH AGO, COMPLETE LOSS OF POWER ON MAJOR HIGHWAYS/INTERSTATES. THE PTU WAS SUPPOSEDLY ALREADY REPLACED DUE TO 1ST RECALL (PRIOR OWNER), BUT STILL HAD ISSUES WITH REPLACEMENT. I HAVE 2 CHILDREN AND THE COMPLETE LOSS OF POWER TERRIFIED ME. THE PTU IS A $3,000 REPAIR/REPLACEMENT. I WAS ABLE TO PUT IT IN NEUTRAL AND PULL OVER TO RESTART THE CAR, BUT THIS HAS HAPPENED A FEW TIMES! THIS COULD HAVE CAUSED MAJOR ACCIDENTS AND DEATHS!!!

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The contact stated that the vehicle was jerking abnormally with several warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 54,000.

Mileage: 54,000

UNKNOWN. I bought my car used in 2023 it showed that a recall that I’m currently dealing with was fixed in the past with the previous owner and that the warranty on the recall expired back in 2021. Well now I’m dealing with an issue with my car and repairs are way more than the car is worth. Wouldn’t this mean that they didn’t complete the recall correctly in the past and that jeep should cover it ? I’m left with a vehicle I cannot drive because of them not completing the recall correctly in the past or by using faulty parts. What to do from here? I included what the report.

Bought a 2014 Jeep Cherokee, while driving the vehicle one day it started braking while accelerating causing it to jerk the vehicle and had to pull over causing the car to completely shut off. I took it to a dealership to get two recalls fixed on it that I found out about and after getting the vehicle back from the dealership and driving it there has been poor acceleration, harsh shifting gears. I was getting a lug nut replaced on my tire at a dealership. I was about to leave with my vehicle and it wouldn’t get out of the parking brake. Then the Service parking brake light comes on the far. I have to get them to look at it again and they find water damage to the Parking Brake Module due to a leak from somewhere. Having to wait on estimates on what it will cost to fix it. Looked into this issue and find out that others have dealt with this as well. With water leakage in the back trunk space and into the Parking Brake Module!! Definitely needs to be a recall on this type of major road safety hazard. Luckily I wasn’t driving when this happened or it could’ve caused a wreck. There is a class action lawsuit I was reading about again Jeep for 2014-2020 models due to water damage to parking brake module and I believe there needs to be a recall on this defect from factory.

While driving, the transmission goes into neutral. This happens at any speed. It won't go into gear at all. The local Jeep dealer said they could replace my transmission that I pay for. There was an initial lawsuit on these. But, any owner after the first one doesn't get help. I am disabled and on a limited income. I am stuck at home because I never know when the vehicle will go into neutral. I don't know what to do. This has happened every time I drive it. I have had to risk it to drive to the doctor and to get my prescriptions. If I can get it off of the road, I cut it off. It usually goes back into gear. But, when it goes into neutral, my complex PTSD and my anxiety disorder goes into overdrive. I feel absolutely hopeless about this. I would appreciate any help I can receive.

This vehicle has an extremely dangerous & ongoing issue related to the 9-speed transmission. Many times the vehicle does not know when to shift, sputtering/sluggish/jerky when accelerating from being stopped and coming to a stop. Frequently the vehicle engages itself into Neutral and/or Parking Brake while driving at both city and highway speeds. This is a very dangerous safety hazard as any motorist trailing behind me can not anticipate the sudden deceleration that ensues. The vehicle then either becomes "stuck" in a gear at too high an RPM at given speed, or engages the parking brake or seems to then be in Neutral. These instances regularly frequent, leaving me having to pull off side of roadway in sometimes dangerous position, perform handful of restart cycles in order to clear the condition and be back in a proper enough gear-state to get back on the road. The following cluster warning lights coincide with the issues: "Check Engine" - "Service Transmission" - "Service Parking Brake". After a handful of restart cycles, the lights clear from the cluster, but the issues remain. The vehicle is unable to come to a comfortable complete stop without a premature-sudden jerk stop. This throws anyone in the vehicle forward in their seats. Also, when ascending an incline or traversing a decline, the vehicle shifts off-sequence in such a way to violently jerk-kick, feeling as though something in the drivetrain will disconnect itself from the chassis. I have recently attempted to submit a recall request over the phone with Chrysler as these conditions are well documented past recalls that are "no longer open". Most notably Chrysler Recall Numbers V69, S55, and P31. They will not "waive" repair costs for me. I purchased the vehicle in March-April of 2024 with 87,000 miles. If previous owner & dealership did not address the recall when it was open, I feel it should not be my financial responsibility to correct, nor should I be absorbing the negative equity when traded in.

When starting to accelerate the the transmission hesitates to shift, then up to 30 mph or so it the car will stutter / miss fire causing a jerking motion of the car. It will accelerate to a steady speed abourn 55 mph.

I was driving on the highway when the PTU randomly locked up as if I hit the emergency brake, and made me come to a stop, no one was behind me at the time and I was able to get the car to the side of the road

The contact owns a 2014 Jeep Cherokee. The contact stated while coming to a stop, the vehicle stalled with no warning light illuminated. The contact also noticed that the electronic brake pedal became inoperable and would not engage. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed and determined that the PTU (power transfer unit) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.

Mileage: 160,000

As of this date: Started about a year ago, when Jeep was over 150,000 miles. When accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. This occurred about once a month. Working at home and not driving my vehicle as much its hard to say if it would have occurred more often. Checked for any codes, none appeared. As I have recently started driving back in the office 3 days a week, the issue of stalling at any given time with no warning began occurring more often. Took it to trusted local service shop, they changed the purge valve pump and gas cap, as they were puzzled on the problem. Did not seem to matter if gas was full, half or under half. The issue occurred twice within 2 weeks. Service shop recommended taking to dealership. Jeep dealership are not aware of any similar issues. Which I found interesting as I researched and found massive posts from various jeep forums as well as this one. They capped off hose to charcoal canister, hoping that would help. And told me its a process of elimination at this point. The next evening it stalled again. I have now parked my vehicle as this has become a safety hazard. Stalling anywhere at any given moment could cause a tragic accident. will be contacting dealership to voice my concern. Hoping for a positive resolution.

The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission only shifted gear at 5,000 RPM’s. The contact stated that the failure had become progressively worse, causing the contact to become stranded on two separate occasions due to transmission failure. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN related to the failure and there would be no assistance provided. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.

Mileage: 10,000

The PTU on my 2014 Jeep Cherokee failed and was replaced. The attached documents were sent to Stellantis as a “reimbursement request”, was denied per the attached 10/17 email from Jeep Customer Care. As evidenced by numerous online complaints as well as NHTSA Recalls and class action lawsuits, replacement of the PTU was the result of a faulty design and safety concerns. The Stellantis refusal of my claim for reimbursement is unacceptable. What assistance can NHTSA provide to resolve this matter? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The component that has failed was the PTU. It is available for inspection as well. My familys safety and myself along with other drivers safety was put at risk due to the "recall solution" for the failed ptu splines failing causing my vehicle to lose propulsion and setting the parking brake in traffic while at intersections as well as in traffic. The vehicle has not been inspected by any manufacturer, law enforcement, insurance, or any other. There were no service light prior to the component failing it just happend and almost caused us to get hit in the rear. The lights came on after the component failed, and this vehicle has had the "recall" addressed, but the recal is supposed to keep the problem from happening. Not i have "svc 4wd" light on and the vehicle has issues accelerating, no other symptoms prior to the failure. Fixing a faulty component is by replacing it with OE parts or aftermarket better parts, not programing the vehicle to operate in any other condition other than factory. Not program the vehicles ECU to shut the power off to the main drive wheels and send the power to the rear, and to set the parking brake whenever the vehicle is in park so it doesnt roll away because the failed ptu wont hold it like its supposed to. This vehicle has 137443 miles and it shouldnt have any drive train issues being driven on the pavement only 70% highway travel 30% residential/town travel. The W47 recall isnt a fix and the part needs to be replaced to factory. Tuning isnt the solution. Its causing more problems for people who really like jeeps and costing us more money to fix the vehicle than its worth. Either buy back all vehicles, replace the part the right way, or trade the vehicle in for another of the same make and model same or different trim package. Please do something about this ridiculous "solution" to failed PTU in jeep cherokee trailhawks and even other models if they have the same issue. Its just not safe. Its a bandaided scam to make more money.

PTU is malfunctioning

The contact's wife owns a 2014 Jeep Cherokee. The contact stated that while his wife was driving 45 MPH, the gear shifter moved to neutral(N) independently and the vehicle stopped abruptly. The contact stated that the driver restarted the vehicle; however, the gear shifter remained stuck in neutral(N). The messages "Service Transmission" and "Service Parking Brake" were displayed. A bystander assisted the driver in pushing the vehicle to the side of the road and then to a gas station. The contact related the failure to NHTSA Campaign Number: 19V447000 (Power Train). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at 40 MPH, the RPM increased quickly, but the vehicle lost motive power, after which the contact became aware that the transmission had shifted into neutral independently. The driver was able to pull over to the shoulder of the roadway, where the message "Please shift to park" was displayed. After shifting to park and back into drive, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V529000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 170,000.

Mileage: 170,000

While driving at highway speed I loose power on the accelerator, the dashboard tells me to "shift to park" I need to pull off to side of the road without getting hit. Shift car into park. After I do that, the engine starts again and we are back to normal. Sometimes the car turns off during this period and needs to be restarted also, other times it doesn’t . Very scary.

POWER TRAIN:AUTOMATIC TRANSMISSION | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT continues to experience movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft and has caused input spline teeth to wear off, leading to a loss of engagement between the transmission and the differential inside the PTU. If there was a recall performed on this vehicle, it was either too late, or ineffective. Requires a new PTU.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving from a complete stop uphill, the accelerator pedal was depressed, but the vehicle hesitated to respond and lunged forward while responding. The contact stated that the failure had been recurring while driving from a complete stop uphill. Additionally, the contact stated while driving and coming to a complete stop, the vehicle made an abnormal clunking sound while the transmission shifted to the intended gear. The vehicle was taken to the dealer, where it was diagnosed that the PTU had failed and needed to be replaced. The dealer informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 20V343000 (Power Train) in 2023. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 115,000.

Mileage: 115,000

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact became aware that the 4-WD warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with Power Transfer Unit (PTU) failure. The contact was informed that the Power Transfer Unit needed to be replaced. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,500.

Mileage: 121,500

I was driving down the road when all of a sudden my car was in neutral and I was unable to get the car moving. Called AAA they towed me to In a state Transmission because the transmission light came on. Interstate Transmission said there was nothing wrong with the transmission. It’s a computer problem. Soooo we going to fix this anytime soon?

2014 Jeep Cherokee with 84,000 miles. I took it to a dealership because it had a clicking noise. They said the PTU, Power Train Unit was going bad and the splines were causing the noise. Apparently this can cause the vehicle to stop moving and will damage the transmission if not replaced. I was told the part is on backorder and may take a few months to get in. Received a quote for over $4,000 to replace the PTU.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, there was an abnormal sound coming from the transmission while changing gears. There was no warning light illuminated. The local dealer was not contacted. An appointment with a local independent mechanic was scheduled to inspect the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.

Mileage: 172,000

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. Additionally, the contact stated that he observed a warning chime and the service 4-WD warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Bought 2014 Latitude Apr 5, 2023 Trouble starts with acceleration moving 40 mph suddenly I'm not going anywhere, car is in nuetral but gear shift is still in drive but engine is. Car message says put vehicle in park restart and choose desired action. I'm in the middle of traffic that's moving 40 to 60 mph. This has been ongoing for over a year. I have not had my Jeep for over 340 days since 2023 as it remains in shop.

My car is a 2014 My PUT failed in 2020 for the first time, and now In 2024 for the 2nd time. This is supposed to be a heavy duty vehicle and I dont ever take it off road. It shouldn't fail like this.

The Power Transfer Unit (PTU) needs to be replaced. A warning light came on, "Svc 4wd". I have 130,000 miles on the vehicle. My mechanic said it will take months to get the part because so many other Cherokees are having the same issue. It would seem to me that if this issue is so widespread, a recall should be made on it. Instead, I am being asked to pay $3,500 to have it repaired once the part comes in. Now I have a car that I am afraid to drive before it is fixed as I don't know if driving it will create further, more extensive, issues.

The Power Transfer Unit PTU is failing on my 2014 Jeep Cherokee and Jeep knows this is an issue. They have already recalled over 67,000 vehicles for this issue but somehow my vehicle isn’t affected when there’s no way I could have damaged the part myself. The problem has been diagnosed by a Jeep dealership as failing but I don’t want to drive it and have fail in the middle of a trip where I would ultimately lose all power to the vehicle and be stranded in the middle of the road. No warning lamps came on but vehicle has been making a loud scraping metal on metal sound below 35 and when decelerating.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 30 MPH, the message "Service 4-Wheel Drive" was displayed. The contact stated that the failure had been recurring intermittently and was preventing the vehicle from switching from one driving mode to another as intended. The vehicle was taken to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 153,000.

Mileage: 153,000

My vehicle had no service light or warnings prior to shutting down in a parking lot. Now it won’t start and says 4WD is unavailable, service transmission. I had to pay for it to be towed to my home. I’m a disabled veteran living on a fixed income and cannot afford to take it to a dealer. Seems to me that the recall W47 20V343000 directly addresses the reason my vehicle is inoperable and so SHOULD include my VIN!

PTU issue keep appearing, believe our call should also be included into below recall. Can someone advise please? Recall #: [XXX] Report Receipt Date: [XXX} Component(s): POWER TRAIN:AUTOMATIC TRANSMISSION Summary: Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service 4WD light is constantly on while driving. The Jeep is at over 112,000 miles. My mechanic did a diagnostic check and the code that was provided was C14A7-97 PTU Motor-Component or System Operation Obstructed or Blocked. I checked with the Jeep dealership for a possible recall and gave my VIN number. There are no current recalls. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker’s recall number is W47 and the National Highway Traffic Safety Administration (NHTSA)’s recall campaign number is 20V343. At the current moment I’m scared to drive this car. I drive my elderly mother and kids in this car. If these problems are due to a recall I need my car fixed by Jeep. They are the only ones that know how to handle this situation.

SVC Warning light on- Notice of 4wd not accessible/power issues/surges/constant burning smell of fluid. Started about 3/1/2024. Took for service at Firestone then referred to Transmission shop. Transfer box for 4wheel drive defective, fluid leaking. Advised I could loose power without notice if not repaired. Local dealers are backlogged for the part, by several hundred requests, as this is a issue for this vehicle. Repair is costing me over $3,000.00. My mileage is 68000.

When tank is filled up, my car stall or jumps and losses power when in drive and come to a stop, it tells me to put in park. But has done it while driving and just died, but it happens every time I fill up my tank, but it’s bad when I get to a red light and it jumps or when I come to crossing and just jumps in traffic or stops

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was idling, the message "Shift to Park" displayed and the vehicle shut off. The contact indicated that the failure had also occurred while driving at various speeds. The vehicle was taken to the local dealer who was unable to duplicate the failure or diagnosed the failure and no corrective service was performed. The manufacturer was not notified of the failure. The failure mileage was 4,000.

Mileage: 4,000

The 2014 - 2016 jeep Cherokee introduced a new design to increase off-road capability, by creating a PTU "Power Transfer Unit" for their 4WD models, many of the v6 models had problems with this unit and two recalls have been created by the NHTSA to deal with this problem, My car is the 4 cylinder model which also has a PTU and has suffered the exact same issues the V6 owners had but we have not been given access to the recall. This is a widely known issue that thousands of 2014 4 cylinder jeep Cherokee owners have been suffering with. It is a risk and danger on the road way, causing irregular and unexpecting driving issues, complete loss of power to the rear wheels "which could be life threatening in some situations", in my situation I had reduced and intermittent power when trying to take a left hand turn across traffic nearly causing me to get impacted on the driver side. I had my [XXX] father in the car as I was taking him to his chemo appointment. Upon taking the car to the dealership they told me that the PTU would likely need to be replaced at a cost of over 4000 dollars. I feel as thought there is sufficient correlation to the other issues this manufacture has with the part(s) in question, to warrant further investigation and recourse given the severity of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral, after which the vehicle lost motive power. The driver was able to coast to the shoulder of the roadway, where the failure persisted. The traction control warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V447000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 134,000.

Mileage: 134,000

transmission- vehicle started jerking and bucking with less than 101,000 miles.

When trying to turn through an intersection, transmission slipped into neutral and would not shift back into drive for several minutes, while I was stuck in the middle of the intersection. After finally shifting into drive, I returned the vehicle home, only 1/2 mile, and it did the same thing 4 more times.

JEEP WONT SHIFT OR MOVE AFTER STOPPING AT A STOP SIGN LEAVING ME STRANDED

Power Transfer Case failure. There is a recall for both the PTU and the transfer case for other Jeep Cherokee models 2014-2016, but my vin # is not included. I experience frequent issues with a sudden loss of power when trying to proceed from a stopped position, often in the middle of an intersection. I found many complaints online about this with 2014 Jeep Cherokee Trailhawks, and have asked FCA and the Jeep dealership several times over the past 2 years why my VIN isn't included, if I am experiencing the same problem. FCA wouldn't even open a case for me about it. The repair is approximately $8000 through Jeep, and $1500 through 3rd party, however it requires programming, which only Jeep can do. Re: the liftgate recall, I've been waiting 7 months for parts to come in for that, as well. My liftgate failed at least 3 years ago.

The contact owns a 2014 Jeep Cherokee. The contact stated that after fully refueling the tank, the transmission failed to operate as designed with the messages "Shift to Park" and "Shift to Desired Gear" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 167,000.

Mileage: 167,000

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle began to shake, after which it lost motive power and suddenly jerked forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the PCM wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was 103,000.

Mileage: 103,000

The 4 wheel drive unavailable indicator keeps coming up. In all research there is a safety risk if the PTU goes out. Chrysler is refusing to remedy the extended warranty of 8 years/150,000 miles on my vehicle. Saying the code is not the code they are looking for! I also took my vehicle to the dealership in Casper Wy. They specified Chrysler/Stalantis is not honoring this. I also called Chrysler directly and received the same run around! I have owned MANY jeeps over the years as well as have many of my family members and NEVER had an issue. No accident has happened yet but am VERY aware it could happen if not remedied!

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving and attempting to accelerate, there was an abnormal pop and a clunking sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the bolts on the power transfer unit had been stripped. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to Manufacturer Communication Number: 21-014-23 (Power Train). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 170,000.

Mileage: 170,000

The vehicle went out of gear basically into neutral at 70 mph going down the interstate. Afterwards the vehicle would not go into any gear leaving me stranded on the side of the interstate.

The vehicle will not shift into 4-low. Randomly says 4 wheel drive is unavailable. Abnormally hard jolts and shifts. The transmission does not shift correctly and makes it very uncomfortable to drive. The lag response time from pressing the gas pedal to the moment of acceleration is between 1-3 seconds. Car not downshifting or using 2nd gear at all due to software reflash is robbing part of the functionality of the vehicle. Off-road select trac modes programmed gear shift points render using the modes completely useless and wastes unnecessary fuel.

I was pulling out into a busy road and the clutch stuck and caused the transmission to drop into neutral. I couldn’t move or get the car in gear for 30 seconds while traffic was coming my way. I had to turn the car on and put it back in drive and it slowly pulled away

We had been having problems with how the car was running and took it in for service. As with the other over 1,000 complaints on here on the PTU UNIT, ours needs to be replaced. Of course our VIN number is not included in the recall even though the recall is listed when you just type in 2014 Jeep Cherokee. In fact, our VIN is only included in 9 out of 13 recalls. THIS ISSUE NEEDS TO BE ADDRESSED AS MANY PEOPLE ARE PAYING WELL OVER $3500 for this repair that appears to be affecting many 2014 Jeep Cherokees. I also have a friend who has the same Jeep and ended up trading theirs in rather than having to pay that money to repair it. Please include all VIN numbers in the PTU recalls.

As i was driving at Garden State Parkway in New Jersey at 65 mph, a flashing engine yellow light indicated: “Service transmission”, the car decelerated down to 30 mph, and a few miles after, another yellow light indicated: “transmission fluid overheating”. And the vehicle just stopped and did not move, and i did not even have a chance to bring it to a shop for inspection. The vehicle was towed to my home, which is for me not right. The mileage at this time is only 118,000 miles. NOTE: on July 28, 2019 while traveling to NJ ftom Washington DC at I-95, the vehicle just decelerated which was scary. Fortunately, I made it home, since the vehicle just came back to it’s normal performance. I have to bring the vehicle to my dealer since I still had the extended warranty on it. That time, the mileage was approximately below 70,000 miles. Between 70,000 miles and 118,000 miles, there were (3) different occasions when the vehicle did not move back (Rear) from Park (P) position. I ignored these issues since it just came back as drivable again after shutting off the engine after a few minutes.

While driving my 2014 jeep cherokee trailhawk, all power was lost, the power steering gave out and although I had vehicles behind me I was able to pull over to the side of the road safely. My daughter was also in the car with me. My jeep has has been sitting as a yard ornament in which I am still making payments on due to a failed PTU AFTER completing the software update that was issued as a recall. The total for the fix is well over three thousand dollars. WHY WONT JEEP FIX THIS? After researching, there are so many complaints regarding this same issue and after owning four jeeps total, this will be my last. Not only could this result in injury and or death, it can also cause damage to the transmission. Jeep refuses to fix their problem and like myself, will absolutely lose loyal jeep owners. I am ashamed of Jeep.

I'm the owner of a 2014 Jeep Cherokee which I have recently taken in to be serviced due to a service light for the all wheel drive. The service representative did a great job outlining the issues resulting in a repair totaling $3,539.99 The diagnosis was that the powertrain on this vehicle has failed, and I have even noticed on the NHTSA website that out of 2,123 complaints on this vehicle, 1,224 (57%) are related to the failure of the powertrain on this model. 2014 Jeep Recalls associated with PTU: Safety Recall W48 / NHTSA 20E-037 Safety Recall W47 / NHTSA 20V-343 The two recalls were meant to circumvent the real issue of the recall. At the time of the recall if PTU's had not failed, they just replaced the splines to continue to function in the event of a PTU failure. If the PTU had failed, it was replaced. The issue with my vehicle, is that Jeep claims that the recalls are not applicable to my vehicle, as they were not a part of the recall, despite the track record of failed PTU's and the fact that jeep was replacing PTU's for 2014 Jeeps (just not mine). Regardless, the core issue was never addressed, which was the failure of the PTU (Power Train Unit). This issue was finally acknowledged in the 2015/2016 Jeep Cherokee (Part 573 Safety Recall Report 23V-302), however was never fully resolved with the 2014 jeep Cherokee. Now Jeep is not willing to acknowledge or take responsibility for this $3,539.99 repair order for something that is clearly a manufacturer defect.

Car stopped without warning in middle of road. Would not start. NO Warning lights on dash. Answer: Low oil level, car just turned engine off. NO dash warning for low oil. Happened multiple times. Now: After filling with gas, stopped at light, warning messages "Put Car in park" then drive. When put in Drive, rough and huge thunk. Almost got hit, but was able to pulled over. Called AAA., waited 45, and he drove it up onto bed to bring to mechanic. No problem. They did an oil change. Drove for days then very rough idle and driving. Each time, I was able to pull over w/o being hit. Now sometimes running sluggish going down road and almost hit again. This car is not even 10 years old, but I've lost count how many close calls my family has had. If you go on any of the Jeep forums, many, many owners are complaining abouts these same issues. Why does the maker of Jeeps fix all these issues on the forums BEFORE they build or design new ones?! I have owned a Jeep Grand Cherokee(electrical), Jeep Commander(rust from bottom up), Jeep Compass, now the Jeep Cherokee (by far the WORST one). Was a Jeep fan, but I have never run into so many weird issues. Even my mechanic has given up and said bring to dealership. He has 5 different Jeeps all with electrical/unknown issues.

While driving the vehicle in the highway, the transmission abruptly stopped responding, the power was lost and the transmission shifted into neutral. The dashboard showed the message " To shift Vehicle must be Stopped". Then the message change into "Shift to P then desired gear". This incident happened several times and Chrysler admitted the problem only on some models of their vehicles but not in cherokees 2014.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, an alert sounded, indicating that the 4WD was unavailable. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power transfer unit pump. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 20E037000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 123,000.

Mileage: 123,000

My 2014 Jeep Cherokee TrailHawk has a failed Power Transfer Unit (PTU) This failure causes harsh grinding noises and extremely jerky gear shifting at any speed. The vehicle lurches forward when changing gears and is a safety hazard. Pulling the F10 fuse seems to bypass the PTU but renders the 4x4 and other safety capabilities like slip/traction control useless. The problem has been confirmed by independent and dealer mechanics at extreme cost. There is a warning lamp that now indicates 'svc 4x4'. The only symptoms of the issue were the jerky forward lurching followed by grinding noises.

Service transmission light came on while driving. I had a warranty on the vehicle so I took it in to dealership in DeQueen AR they fixed the valve body on the transmission and almost exactly 1 year later the service transmission light came on again. Following that my service parking brake light came on and now the emergency brake is engaged and will not disengage. Why has there not been a recall on these items?

The vehicle turns off while running, all lights on dashboard turn OFF and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light SVC 4WD turned on.

The transmission since buying it at only 16000 miles has been nothing but a problem. Every recall to reprogram the tcm has not worked. It hard shifts all the time, shudders and jerks when going slow, and twice it has locked down and forced trans into neutral. Has to be towed and reprogrammed so not just unsafe but costs money to fix a problem it shouldn't have. I live in the mountains it could easily shut down where there is no pulloff as it once did right before a corner. There is so many complaints online and so many not working recalls when will someone do something about this problem. This is the most expensive vehicle I ever bought and it is a nightmare. So much so I will never buy a jeep product again and I owned 5 older ones before this. Make jeep replace or do a real fix please. Thousands of people need this fixed or it will turn in to a massive lawsuit.

My Jeep Cherokee has been diagnosed by a mechanic having issues with the PTU (Power Transfer Unit) , code C14A7-97. If the PTU fails to engage with the transmission, the Cherokee could lose all power while being driven. Mopar does have a recall for SOME Jeep Cherokees experiencing this issue, but my VIN was not identified as part of this recall. The recall should be for all vehicles that were made in this same time frame and are known to have issues. The Jeep has had all of the software updates done to it but still has problem. Mopar should be responsible for this repair as they are repairing other vehicles with the same problem.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 35 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact stated that the failure was intermittent but also occurred while depressing the accelerator pedal after stopping. The vehicle would not move forward for several seconds. The contact stated that the engine would not rev when the accelerator pedal was depressed. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the power transfer unit (PTU) and rear differential needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The failure mileage was approximately 134,000.

Mileage: 134,000

My Jeep Cherokee has been diagnosed by a mechanic using Stellantis software for having issues with the PTU (Power Transfer Unit) , requiring replacement of the entire unit. When this fails, it can result in complete power loss to the entire vehicle while driving, a huge safety concern for anyone driving this vehicle. Mopar does have a recall for SOME Jeep Cherokees experiencing this issue, but my VIN was not identified as part of this recall. I feel this is incorrect as I am experiencing the exact same problems with the exact same parts identified in the other recall. This is such a global issue that this part is on back order for the foreseeable future. My Jeep also fell under a prior recall regarding reprogramming the PTU. It just seems obvious to me that Mopar is at fault here, and I'd like this to be addressed.

1st Repair Attempt: On April 2, 2021, 14 days after I purchased the vehicle (Purchase date: 3/18/2021), I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was on a high traffic interstate and could not move the vehicle to exit to the shoulder. The dealer stated that my PCM/TCM needed to be "flashed" and my ABS Module needed to be replaced due to a CSN W20, W84 and W80 code. The part to replace the ABS Module was not in stock and my vehicle remained with the dealership until April 16, 2021 (a total of 15 days) 2nd Repair Attempt: On May 21, 2021, 35 days after the repair attempt, for the 2nd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. My children were in the car when this happened. The dealer once again, for the 2nd time, had to order an ABS Module as well as reprogrammed according to all manufacturer recommendations (PCM/TCM/DTCM, etc) and my vehicle remained at the dealership until June 1, 2021 (a total of 12 days) 3rd Repair Attempt: On October 6, 2022, for the 3rd time I received multiple error messages stating "Service Electronic Parking Break" "Service Anti Lock Breaking System" "Service Park Brake" "MIL" light was blinking "CEL" light was on as well and my vehicle would not accelerate. I was in the middle of a busy interstate when this happened. my vehicle remained at the manufacturer approved dealership in repair until October 27, 2022 ( a total of 21 days) All receipts, invoices and services completed to attempt repair are documented and can be provided upon request. Most recently, August 10, 2023, all of the same error messages and issues above are occurring and I am unable to move my vehicle.

The engine lifters are tapping, The wiper switch goes out and the windshield wipers stays on and will not turn off and signal light’s doesn’t work neither the cruise controls, the transmission gears gets stuck in between gears and jerk off really fast

Well maintained vehicle that has the 4wd warning light activate. Diagnostic code states Power Transfer Unit PTU error - not safe to drive. I have researched 2014 Jeep issues and there are a LOT of reported problems - many related to this same issue. This seems unacceptable to me and the cost of repair or worse another car is cost prohibitive. In this day and age cars should certainly last over 10 years and well over 100,000 miles. Thank you

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 40 MPH, several unknown warning lights illuminated. The contact stated that the vehicle started to downshift independently and then upshifted abnormally. The contact stated that the vehicle lost motive power and stalled. The contact pulled over and the power steering and brakes functioned as needed however, the instrument cluster was blank. The contact was able to restart the vehicle after several attempts and the functionality returned. The vehicle was taken to a local dealer, where it was diagnosed and determined that the TCM needed to be reset. The vehicle was repaired. The contact stated that the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 19V447000 (Power Train). The contact stated that while driving at 40 MPH, the vehicle shifted into neutral causing loss of motive power. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness had overheated and cracked the transmission pan. The contact was informed that the wiring harness and the transmission pan needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 156,927.

Mileage: 156,927

The contact owns a 2014 Jeep Cherokee. The contact stated that the transmission was replaced in 2021. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the contact stated that while the transmission was shifted into reverse(R) the vehicle failed to reverse as intended. The vehicle was taken to the dealer, who informed the contact that the transmission needed to be replaced. The contact related the failure to NHTSA Campaign Number: 16V129000 (Power Train). The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The 4WD Maintenance and 4WD Overheat lights come on. Got quoted over $4,000 for a Power Transfer Unit (PTU) repair, and the vehicle is under 100k miles.

The contact owns a 2014 Jeep Cherokee. The contacted that while driving at an undisclosed speed, the vehicle experienced a delay during acceleration and the vehicle choked up. The vehicle was taken to two independent mechanics and the dealer who were unable to determine the cause of the failure. The contact also stated that when her daughter turned on the vehicle, the service transmission message was displayed. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the transmission needed to be replaced. The repair was pending. The contact was relating the failure to NHTSA Campaign Number: 19V447000 (Power Train) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 84,324.

Mileage: 84,324

The service 4WD light is on. The Jeep dealer evaluated that the PTU needs to be replaced. $2700 part. This is a known recall: 20V343 Auto maker W47 My vehicle vin needs to be added to this recall please!

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact heard a clunking sound coming from the hood of the vehicle. The contact stated that the “AWD high temperature” message was displayed. The vehicle was taken to the dealer where it was diagnosed that the PTU had failed and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V302000 (Power Train). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 102,733.

Mileage: 102,733

I have repeatedly been driving down the road then the jeep will instantly kick it out of gear while driving completely loses power so I have to pull over so I don’t get ran over and today. My electronic parking brake went out a second time in under a year because of the corrosion, every time it is kicked my transmission out of gear was a narrow escape from a wreck I reported this before but you don’t seem to care so I will be buying a cheap video recorder system and the first time I catch it on video. I will be filing a lawsuit against Jeep and your company for not even looking into it which I referred you to do

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4-WD inoperable warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a power transfer unit failure with metal shavings inside the differential fluid; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,303.

Mileage: 114,303

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle lunged into the next gear. The contact stated that the vehicle also lunged while downshifting. The vehicle also rocked backward abnormally. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

My vehicle was making a noise upon going around a right hand turn. I took it to the dealership and they informed me that bolts had fallen out of the power transfer unit. I was told that if this unit failed that I would be thrown through the front window. I spoke with Jeep and was told that they had no information regarding this issue and they made a note that it had happened. The refused to address the issue that I felt was a big safety issue as this would cause the vehicle to immediately stop. They claimed they had no control over the bolts falling out because of unknown interference from outside sources.

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at various speeds, the vehicle was sputtering and then stalled. The "Shift to Park" message was displayed. The battery warning light was illuminated. The failure recurred after refueling. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was later diagnosed and determined that the catalytic converter, oxygen sensor, vapor canister, spark plugs, charcoal canister, and filter. The vehicle was repaired, but the failure persisted. The manufacturer was not notified about the failure. The failure mileage was approximately 112,366.

Mileage: 112,366

Upon coasting to a roundabout I was safe to continue however, when accelerating, the power to the wheels stopped and a harsh grinding noise occurred disabling me from driving anymore. I was almost hit and caused extreme concern for my safety and the safety of the passengers.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at approximately 30 MPH, the gear shifter was forced into another gear and did not operate as intended. Additionally, the contact observed a loud clunking noise while changing gear. The transmission warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 74,000.

Mileage: 74,000

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 35 MPH, the accelerator pedal was depressed, and the vehicle stopped without warning. The engine would rev but the vehicle failed to respond. The contact stated she shifted the gear shifter to neutral and then to drive and the vehicle operated as needed. The contact stated that when she decelerated, the failure recurred with the warning displayed "Shift into Park and Restart vehicle". The contact stated that the failure recurred on several occasions. The vehicle was taken to a dealer where no failure was diagnosed as no diagnostic failure codes were displayed. The contact stated that the dealer informed her to keep driving and if the failure recurred, to take the vehicle back to the dealer. The contact was relating the failure to NHTSA Campaign Number: 19V447000 (Power Train). The contact stated that the dealer informed her that the vehicle was serviced for the recall in 2019. The manufacturer was not made aware of the failure. The approximate failure mileage was 154,000.

Mileage: 154,000

Low miles PTU needs replacement. 50,000 miles

06/01/2018 at 87,104 miles the PTO/PTU was replaced (warranty) due to 4LOW not being available and, once forced into 4LOW, could not be taken back to normal. New part # 68307403AC. Exact cause was not explained, but it 99% likely to be a failed seal letting oil into the electronic control and actuator compartment. 08/19/2022 at 106.582 miles the PTO/PTU diagnosed with faulty internal bearing for the rear driveshaft, causing grinding noises and eventually risking catastrophic failure. Replaced 02/15/2023 at ~107500 miles. New part # 68307403AG. This was all at my expense - over $3500. Jeep refused to cover anything even thought the part had lasted less than 20K miles and has been revised four times (version AC to AG since the first replacement).

Left front axle shaft needed replacement (warranty) on 06/01/2018 at 87104 miles due to loud clicking noise. Replacement part # 52123739AF.

Transmission problems, engine light comes on and it says service transmission in the dashboard it is okay to be inspected upon request. I’ve been to 4 different garages trying to get the problem fixed and have spend over $5,000 in less than a year. And the problem still occurs. Car delays drastically when changing gears. When driving, the vehicle will lose acceleration and the gas pedal will not work and the vehicle will not accelerate at all. The drive gear and the reverse gear will get confused with eachother. after stopping at a stop sign or traffic light the car has a very hard time accelerate and catching up to speed. The rpm’s while driving also accelerate its self from time to time causing the car to pick up speed drastically unless I step on the break pedal to slow it down. My car is basically a death trap waiting to happen and this is not okay for my safety as well as others on the road.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 55 MPH with the cruise control activated and going downhill, the vehicle started to accelerate independently. The contact stated no warning light was illuminated. The contact stated that he depressed the brake pedal and stopped the vehicle. The contact took the vehicle to an independent mechanic where it was diagnosed with needing the transmission fluid to be flushed. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to the local dealer to be diagnosed and the contact was informed that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The contact waited until the vehicle cooled down, and the vehicle restarted after several attempts. The vehicle was restarted and operated normally. The vehicle was diagnosed by the dealer and the dealer stated that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not under recall. The failure mileage was 77,000.

Mileage: 77,000

While driving and coming to a stop, the transmission does not fully downshift automatically. Usually will only downshift automatically to 3rd gear. I don't realize the improper downshift until I accelerate and realize I am not in 1st gear. I've learned to perform a manual downshift after coming to a stop. Also, when in 1st gear and begin a slow start, to where the vehicle then shifts into 2nd gear, and then cruise at a constant speed that does not require shifting into 3rd, but then when I do begin to accelerate, there is a loud "clunk" that sounds and feels as if I was rear ended.

After driving over 20 miles the Jeeps performance drops a d the check transmissiom light comes on. After conducting research I come to find that this issue is common with the my vehicle, a Jeep Cherokee 2014-2017, and became alarmed to find out that this issue has caused accidents for other thats share a similar vehicle to mine. Ive taken it to the dealership to confirm my suspicions and they were well aware of the issue with the Jeep Cherokee 2014-2017 transmissions.

The contact owns a 2014 Jeep Cherokee. The contact stated while was parking the vehicle, the vehicle began to roll backward. The contact stated that the four-wheel drive (4WD) warning light was illuminated. The contact stated he used the parking brake to stop the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the power transfer unit (PTU) to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.

Mileage: 91,000

PTU identified under code C14A7-97. This part is a known problem with a large recall already completed but for some reason, this particular VIN doesn’t fall within the recall scope. Called several dealerships to ask about recall work and all indicate this VIN isn’t covered. “Service 4 Wheel Drive” light is intermittent.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted into neutral(N). Additionally, the engine revved loudly but failed to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transfer case might explode and need to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 39,452.

Mileage: 39,452

My vehicle drives about 30 miles before an alert will appear saying to service transmission. Along with the check engine light coming on. Vehicle will not accelerate and on hills will begin to roll backwards. When this happens the vehicle must be parked for at least 15 minutes and then on startup all codes will reset and return back to its normal operating. Took to dealership several times with error code P1DA9 and there was nothing that could be fixed.

the Vehicle has a lot of issues primarily involving the Transmission. The transmission does not shift correctly. The automatic shifting is very erratic. Shift very low sometimes at 2000RPM, and then other times a very high at over 5500RPM. During acceleration, it makes a grinding noise and a very rough shift which can pretty much push you forward from your seat. I took the Vehicle to be serviced several times while still under warranty to the Manhattan Jeep Service Center and every single time they said the computer needed to be updated, and after a few miles, it would go back to doing the same thing, rough shifting.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, the transmission suddenly shifted to neutral, and the vehicle was coasted to the side of the road and was restarted. The service transmission warning light was illuminated. The vehicle had been taken to the dealer to be diagnosed. The contact was informed that the transmission had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

Mileage: 115,000

Service Shifter warning keeps going on. The car's transmission went out at 74,000 miles and I paid for a brand new OEM transmission. 20,000 miles later on the new transmission, it has service shifetr red lights on like other 2014 & 015 Jeep but mine doesn't show as part of that recall

Gear shifting and transmission problems are on going and intermittent. computer system confused to witch location shifter is in. Sent to dealer for system up date witch only lasted one week before problems returned. error code p0810

PTU failure at 89k mi. Code C14A7-97 from code reader. Car may roll when in Park after not being able to engage PTU.

Vehicle was not included on 20v343 recall for PTU failure but had said failure. As described in the recall vehicle lost all power and forced to stop on interstate. Got out of vehicle and it started to roll away. No injuries no damage, I was able to stop it. The recall is a joke, just a computer update which applies the parking brake if PRU fails, never addressed the real problem, PTU input shaft failure. When I called FCA they said my vehicle didn’t come under the recall, so never had computer update, because of that I lost all power on interstate (unsafe), started to roll away ( very unsafe) and FCA told the to file a complaint. Thank you The consumer stated another recall, FCA 45A, for the exact same problem was issued, and expanded the covered vehicles, but again his was not covered.

The PTU failed while driving on the highway. Vehicle would not stop moving when placed in park. The loss of power put my kids, wife, and I at risk of possible death if an accident had occurred. Luckily I was able to maneuver the vehicle through three lanes of heavy traffic to pull off the highway before the car completely came to a stop. Once stopped when placed in park I went to step out of the vehicle to assess the situation to only put my family at risk again because the vehicle started rolling away. There was absolutely no warning and no warning after the fact either. The check engine or transmission light never appeared before or after. The problem has been diagnosed by a Jeep Dealer. How my vehicle doesn't fit in the W47 recall for this very issue baffles me. This issue fit that recall of the same year, make, and model to a t.

I was driving my jeep when all of the sudden it kicked out of gear and was put in park. This has happened on another occasion and the dealership told me it was likely due to the battery but now I see the recall and it fits Word for Word. What happened with my vehicle.

Beginning of this year vehicle was taken into mechanic for issues. It had rear differential, exhaust and motor mounts all repaired/replaced! The vehicle still had alot of vibration and just 3 weeks ago wouldn't start! Was towed to dealership since my machanic couldn't work on code issues that was code that came up on Diagnostic machine! Was told by dealership today that the pcm, fuel pump and battery are all faulty! There were multiple recalls since 2020 for the pcm, fuel and electrical the 2014-2020 jeep cherokees. It was taken in for the two recalls we received and wasn't repaired, was just looked at! Now we are having more issues with the vehicle! I have reported this to Chrysler, they are supposed to return my call after making claim and speaking to dealership! This vehicle has had a new engine and transmission put in by dealership in 2016 under warranty. We spent over $3000 in repairs since then to the rear differential, exhaust and engine mounts! Was told this new repair will be another $3000 for the fuel pump, pcm, and battery!

The contact owns a 2014 Jeep Cherokee. The contact stated upon making a turn from a complete stop, he heard an abnormal clunking sound coming from the front driver's side tire. There was no warning light illuminated. The contact was able to continue driving; however, the failure reoccurred while making turns from a complete stop. The vehicle was taken to the dealer where it was diagnosed that the bolts that held the transfer case to the power transfer unit had detached, causing the transfer case to fracture. The dealer diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The contact stated that an unknown TSB was associated with the failure. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 121,014.

Mileage: 121,014

The contact owns 2014 Jeep Cherokee. The contact stated that after refueling, while driving 5-10 MPH, the vehicle shut off inadvertently. The contact was able to restart the vehicle and continued driving. The contact stated that the failure reoccurred several times while driving after refueling the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the powertrain control module indicated a catalytic convertor failure due to the inner part of the catalytic converter being missing. The catalytic converter was replaced; however, while driving after refueling, the accelerator pedal was depressed but the vehicle hesitated to respond and made an abnormally loud sound. The contact turned off and restarted the vehicle. The contact was able to continue driving. The contact became aware of Chrysler Campaign Number (Powertrain Control Module). The manufacturer was notified of the failure and referred the contact to the dealer for a software update. The vehicle was taken to the dealer who completed the software update; however, the check engine warning light illuminated a year and three months later. The vehicle was not repaired. The failure mileage was approximately 116,245.

Mileage: 116,245

We purchased this vehicle in 6/2020. Last year had to replace the fuel system because of the vehicle randomly stalling after filling up the tank. This happened randomly so it could have caused a life threatening situation. The cause of this stalling is fuel getting into the EVAP system, and requires replacing the fuel pump and evaporative charcoal canister to rectify. No recall on this even though numerous complaints, it costed us $1700. We now have been having issues of the vehicle hesitating when pulling into traffic and issues with the automatic gear shifting randomly since about 70,000 miles on the car. Recently it got so bad the vehicle would slow down while pressing on the accelerator. We took it into the dealership and they were able to uncover a transmission issue even though there were no warning lights or system warnings. If we didn’t take it in it could have caused a serious injury and accident. There are recalls on more expensive and newer models of this same model 9 speed transmissions but all Chrysler is doing for this model is doing a cheap software update that has NOTHING to do with the issue many cars are having. The below article explains the issues that Chrysler is not helping customers out at all, just putting peoples life’s in jeopardy to avoid paying for the transmission recall on all 2014 Jeep Cherokee vehicles even though it is a MAJOR safety risk. https://www.vehiclehistory.com/articles/2014-jeep-cherokees-problems-and-recalls-cover-powertrain-failures-cruise-control-malfunctions-and-faulty-airbags I am attaching their response which basically says sorry, Chrysler doesn’t care if the vehicle is unsafe and we don’t care how much money it is costing our customers to make it safe because Chrysler is making money off those repairs.

The transmission SWC 4WD light is on. When brought to Jeep they are saying the part PTO unit is on back order and they will not assist me to fix the car. I have researched and the 2014 3.2 liter engine with 4wheel drive has faulty PTO unit and approximately 100,000 have experienced this problem. I am 75 with a low mileage car and need help.

Everytime i put m y car in reverese, back up, stop, and then put my car in Drive mode, the car will just stall out, The whole car turns off, Occasionaly, the car will not even shift and will be stuck in Reverse. When that happens, i am unable to turn the car and obisouly i am not able to restart the car. I then have to initatite the emergency brake, then wait sometimes up to an hour. Then try to shift the care to park to restart the car. Then once i restart the car it appears the car works just fine until next time i reverse.

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop sign, the vehicle jerked and would not accelerate as needed, without warning. The contact stated that after several minutes the vehicle accelerated unintendedly. The vehicle was taken to the dealer and the contact was informed that there was a leak in the front motor mount and valve body. The contact was informed that the transmission might need to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 66,000.

Mileage: 66,000

The contact owns a 2014 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the transmission failed to shift to the proper gear. No warning light was illuminated. As a result, the contact was concerned that the failure could potentially cause an accident. The vehicle was towed to the dealer where it was diagnosed that the Power Transfer Unit (PTU) failed, and a software update was performed. The vehicle was repaired; however, the contact stated that a month later after he started the vehicle and the accelerator pedal was depressed, the RPM fluctuated, and the vehicle failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000. The consumer stated a PTU was ordered in June 2022 and received the back after repairs in Dec. 2022.

Mileage: 84,000

When driving the vehicle it shakes tremendously and a message comes on that say shift gear to park when we are in drive we shift to park and the vehicle shuts down we could be driving at a speed at 45 and this just happens. This issue happen three times before the vehicle was able to completely start up to get us home. We took the vehicle to the dealership when under warranty they refuse to check it because no indicator light was on.

The jeep has transmission problems. It will perform jerky movements while at a stop sign when taking off when trying to proceed to a higher speed it does jerky movements sometimes forcefully makes us hit or heads on the on the head covers. We’ve had software updates on the vehicle two or three times and that has not fix the problem on the transmission. In conclusion, this 2014 jeep Cherokee sport 4 x 4 has transmission problems and I know it’s going to be very very expensive to fix I am also aware that there are other individuals that have similar problems with these type of vehicles, this needs to be addressed. Thank you

MANUFACTURE DEFICT!!! 2014 cherokee limited, only 25000 miles,the transmission slips into neutral, then stalls once slowed down and requires driver to shift to park; also at red-light, dash will alert to park to shift in gear, then stalls while in traffic; both dealer and independent service center confirmed. engine light comes on, but lights and codes reset with restart. VERY Dangerous and has been a noted Recall in 2019 as a software/electrical correction, yet still occurs since recall; Jeep/Chrysler should fix or offer compensatory vehicle if unrepairable...NOT a failed transmission

My vehicle will shift roughly, sometimes surging before switching gears. This is more pronounced after refueling. Additionally, sometimes immediately after refueling, the vehicle will sputter and die when trying to pull away from the pump. Attempting to turn it back on may take a few tries before its successful. The battery light may come on, but the battery has been confirmed as not the issue. Having my vehicle shut down mid drive after fueling to where I can't steer it or move it out of the way is extremely unsafe! I just took it to the dealership. They completed a recall involving a powertrain software update, but did have any explanation for why my car would randomly die after getting gas.

Car will no longer shift in 4low

Was driving and the service shifter my display screen. Also all my lights lit up by my shifter, and stayed lit for the remainder of the day and then the next morning went off. Also my engine temp display at the same shot way up to almost overheating since the vehicle shifts funny here and there and I lost heat

Transmission, at least it is what I have been told by Jeep technicians. My vehicles transmission has been changed twice because it hard shifts and slides. It is currently doing it again and the technician stated he cannot submitted agains as it is a known issue can can only submit it to warranty if it is severe. On multiple occasions when parked and shifting to reverse, the vehicle jumps back because of the hard shift, putting me close to hitting other parked vehicles. While driving, the transmissions slides from each shift, making it extremely unpredictable in power transfer to tires. I cannot use the vehicle off-road because of this, I am concerned that it can jerk and put me in an uncontrolled and unsafe position. This is extremely frustrating as I bought the vehicle of its marketed off-road capabilities while living in Colorado. I bought the vehicle in November 2021 and the first transmission change was on December 7, 2022. The second transmission change occurred on September 1, 2022, although it was approved for service on August 7, 2022. Both times, the vehicle was in the repair shop for 7 days with no rental vehicle provided. The vehicle does not feel safe to operate with the hard shifting and jerks, it feels like the transmission is falling apart as your are driving, I only use it to work as I have little to no option. Lastly, the Jeep authorized repair technician denied to inspect the transmission on my last visit to the repair shop.

Service 4 wheel drive light was coming on intermittently. Had been for just a few days. Driving in a parking lot and all of a sudden the car slips into neutral. Dash board indicated car must be in park to change gears. So I pressed break moved gear shifter to park then drive and continued on my way. It did this several more times before I was able to get it to the transmission shop. I am just glad I wasn’t driving 75 on the freeway and it slips into neutral. There I was told it was the transfer case and would cost 4,000. The consumer stated the vehicle would hesitate after stopping when the vehicle was originally purchased and feels she needs to be reimbursed for the repairs.

The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the service transmission warning light illuminated and the shifter would not remain in the intended gear. The contact stated that the gear shifter had erroneously shifted to the neutral(N). The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 20V343000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 115,000.

Mileage: 115,000

The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.

Mileage: 19,000

All-wheel drive light indicates PTU is not working on the vehicle. PTU was replaced by dealership and is still not working. There is a recall out for my vehicle but my VIN number does not fall under the recall notice so I was charged for a PTU unit and it still does not work. My car shakes violently at high speeds of 60 mph and randomly puts my car into the emergency brake

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. The contact also stated that the vehicle would shut off without warning, while driving at various speeds. The contact took the vehicle to a dealer where they were unable to duplicate or diagnose the failure. The dealer informed her that the clutch memory code was cleared; however, the failure persisted. The manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

I was pulling out onto a main road and my car started to thump and grinding so I couldn’t accelerate to the speed I needed to so I immediately took it to Club auto service in Redford mi and he told me my transfer case wasn’t working properly which is right seeing as I only have 80,000 miles before it messed up my 4wD light came on a few times saying it needed service but then went away…. But I did look into and a lot of 2014 jeep Cherokee have been having the same issue I hope something can be done !

Recall was issued stating transmission would shift into neutral while driving. Recall was performed and vehicle is still shifting into neutral just like before the recall was performed. (Recall V69 Reprogram TCM 18V69182)

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the electronic braking system locked up. Additionally, while driving, the transmission was slipping and not shifting into gear as designed. The check engine warning light and service transmission warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission was sealed and the brake module needed to be replaced, and the connector was wet. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, ABS, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure; however, provide no assistance. The approximate failure mileage was 93,350.

Mileage: 93,350

The Power Transfer Unit was determined to be faulty by both a certified mechanic as well as Casa Chrysler Jeep- a verified Jeep dealership. Due to the failure of this part, the vehicle was deemed unsafe to operate by both the dealership and my Certified Mechanic-as it can loose power and seize up completely, resulting in crash and or injury . A full detailed inspection report by both my personal mechanic and the dealership can be provided if necessary.According to the NHTSA, “ 67,248 Jeep Cherokees between 2014 and 2017” have this exact issue. The automaker recall number is W47 and recall campaign number is 20V343.

The car is throwing the code of P0810. It keeps saying service transmission.

The transmission jerks when at a light it jerks forward. This is unsafe as I feel it could hit the car in front. I reported it to the dealer which I purchased and they say the transmission is gone. There is only 36898 miles on it. The dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.

Driving with 5 year old grandson when vehicle violently began shifting into park. Dash panel warning said to shift into park before selecting desired gear. This happened multiple times while in traffic, almost causing us to be rear-ended. Gear shift changes became violent as if we were being rear-ended as vehicle slammed into gear. Car shut down several times. Problem re-occurred in July when driving my 97 year old father on the 495 beltway (after dealership charged $1,100 for replacing TCM and reprogram). This time car bucked and message came up on dash display to shift into park before selecting desired gear. Car did this 4 times while driving causing great risk because car had shifted into neutral and would not go unless stopped and placed back into park. Now dealership saying no codes and wanting to change rear diff on a guess.

The display that tells you how fast you are going and how much gas ect It jerks in traffic while sitting in traffic and when first out in gear it tends to jerk

After taking my vehicle to a dealership for the transmission recall (transmission going into neutral while driving) the transmission started acting the same way just a couple of weeks later. I brought it back to the dealership and was told they couldn't do anything and I would have to call Chrysler. I am now getting "the run around" with Chrysler customer service about fixing the transmission that the recall messed up.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed there was an abnormal sound coming from the exhaust system. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a faulty cracked pipe in the engine to the exhaust. The contact stated that the motor mount and transmission bracket also needed to be replaced along with the pipe. The vehicle was not repaired. The contact stated that the transmission bracket was replaced a year ago. The manufacturer was not notified of the failure. The failure mileage was 95,171.

Mileage: 95,171

I was driving the Jeep on a 4 lane highway @ 65 mph when the emergency brake light on the display came on as well as the brake itself & then it refused to shift manually or automatically (either option is available normally) & service transmisson light came on almost immediately causing me to abruptly lose speed. The9 engine was pulling over 4000 rpm to go 40 & get to the side of the highway. I was almost hit from behind due to the vehicle suddenly losing speed as I was in the left lane when this occurred & had to get to right side to stop. After vehicle was in park, I looked & the light on ebrake button was not on. I pushed brake control & light came on. Then I again pushed the ebrake switch & light went out. Put it in drive & Jeep still refused to shift properly. I stopped again, put in park & turned it off then back on hoping that would help. It did not make dash lights go out so I proceeded to nearest exit & as I was within 2 miles of my residence I drove it there slowly with emergency flashers on. This is not the 1st transmisson issue I have had with the vehicle. In addition to the numerous recalls for tranny issues, I had to pay $1,000 last fall to replace a chip in the "lifetime sealed 9 spd transmisson". I am afraid to drive the vehicle due to this issue. There was no warning, it just happened. I was alone in the Jeep & did not engage the parking brake. It was not engaged prior to my starting this drive either. I live in Iowa & it's very flat here so brake is rarely engaged. I have an appt at Deery Brothers service dept in Ames Iowa 6/30/22 as this was 1st available appointment following the incident. I have filed a complaint with the manufacturer as well.

PTU failed while driving, the vehicle’s computer threw a code and disabled the 4WD. A google search seems to show that this is a pretty widespread defect with the Cherokee. The dealer is charging me $4,000 to make the repair. They say It will take them a week to secure a replacement part.

we will be drving the car and on the instrument cluster we will get " shift to park" message and car will go into neutral while driving. we would have to stop the car and shift to park and back to drive. this has happened numerous times on the street or freeway. 3 dealers for jeep did not know what and how this is happening no codes pop up. it is extremly dangerous and after reviewing this is happening with jeeps and no fix is available.

Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. This is about the deventh time this has happened in less then a year

I was going 65-70mph on the high way. I received a notification to service the transmission. I immediately started to lose power and my speed began to decrease. I was unable to increase the speed with hitting the accelerator. As the speed was decreasing without my control I was able to make it to the shoulder, luckily. This was very dangerous as I was on a busy highway. If I did not make it to the should this could have been very dangerous for me and the other motorist on the highway. This happened twice. I took the car to the dealership and they replaced my PTO unit. This was a very expensive part. I have my invoice to send if needed.

I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I’ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it’s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks

On 6-2-2022, I was driving in Fresno ca with my 2 grandchildren age 1 &5. I was on shaw ave turning onto the freeway 99 when my transmission just left me stranded at the stoplights!! luckily I was not turning or oncoming traffic cars could of hit my car. Car would not move. I was stranded for about 1 hour before AAA tow truck came and pick me up!! Called my jeep dealership in dinuba and told them what happen. Best they could schedule a date to check the jeep was 1-17-2022(note this transmission was replaced about 1 1/2 years ago). The tow truck driver when he from the jeep at my home said when he trun it on the drop it off, it seem to get in gear??The following day I turned it on and tried to move it and it was working but an engine was on just like it turn in fresno when it left me stranded.The codes were PO420, P1DDD and P1CEE. I took the jeep to a local shop in Selma Ca and he plug in to a scanner is where I got the odes read, the last 2 he told me where transmission codes and would need a software flash at the dealership, he couldn't flash it. Pronto city auto was the name of the shop. He was kind enough to do it for free. Will schedule a dealership date, it 6-4-22 date of my report.

The contact owns a 2014 Jeep Cherokee. The contact stated that after refueling the vehicle and driving at undisclosed speeds, the vehicle vibrated and stalled. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.

Mileage: 35,000

The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.

The 4WD will not work, so any time I need the 4x4 capability it is not available. I read that this problem can also prevent the car from going into park, so it can roll and cause an accident, so now I am afraid to drive it at all . It is not fixed yet.

One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

I was driving when my transmisson slipped into neutral in the middle of an intersection then turned off my car and turned it back on.

*The PTU unit has tested as faulty, needs replaced to the tune of $3000 and is not included in the PTU recall. *The dealer has confirmed the problem. *Just the dealer. *Yes, svc 4wd light began illuminating on and off about 3 weeks ago.

Power Transfer Unit broke free from mounting bracket and transmission. PTU transfers engine power to the all wheel drive system. Dealership inspected vehicle and determined several bolts holding the PTU to the transmission were missing. It appears that the bolts were never installed at the factory. Google search shows many similar cases with 2014 Jeep Cherokee. All 2014 Jeep Cherokees must be recalled and inspected for this factory flaw, and fixed at manufacturer's expense.

After my recalls were addressed with a dealership. I picked up my car and had no speedometer when I turned my car on. And it warned me to service shifter. This is on the start up after recall corrections. Later it started to act like it was trying to shift. Mostly under load conditions driving along. In or out of cruse. It acted like water in the gas,, but that's not the problem. It also started to shift funny slower than it did before. The lights blink on the shifter and and manual will not engage or show up on screen. Could it be caused by my shifter lights?

Vehicle is having issues with the PTU Same issue non trail hawks have been having but have a recall

vehicle show error on car screen to service 4wd. local mechanic did computer check and advised the PTO transfer case needs to be replaced. My car only has 73000 miles on odometer.

Unknown. While driving one day the traction light and check engine light came on and then the 2014 Jeep Cherokee Sport suv started shifting gears funny like on delay mode. Engine tach gauge showed engine was reving higher then normal but the vehicle wasnt moving any faster. Then when taking off from a standstill at a light the suv shifted like it was stuck on first and then jerked when it finally shifted up to next gear. Took it to Oriellys to have them hook up the scan tool and it read TCM - gear jerked while in neutral type of code.

My 2014 jeep Cherokee latitude has stalled on me 3 times. I got very lucky, but could have been seriously injured if people were cautious around me. My vehicle vibrates when it’s in a reverse and shifts hard. When I took it to the dealership they acted like they had no idea about what I was talking about.

Vehicle shifter loses contact with the transmission and vehicle will not engage

Jeep put out a recall for the transmission and the recall was supposedly done the recall states that it would correct the issue of the car putting itself into neutral at any speed and making the driver return to park before he could re-enter a gear and redistribute power to the wheels. The recall should make the car go into a limp mode with limited power yet still producing power so it can exit from the roadway it's not doing that and this doesn't matter if it's 70 miles an hour when this happens it cuts the power to the wheels and your only option is to try to get out of traffic put the car in park and put it back in the gear. the recall by jeep was S 55 says it's been done but this car again is putting itself in the neutral it's been to three different Jeep dealers and finally I took it to an independent mechanic that finally figured out that this was probably the issue Jeep doesn't care I was almost hit by an 18-wheeler going through the mountains 2 weeks ago when the car took itself out of of gear and put itself into neutral as I was doing a pretty nasty switch from downhill to uphill in the Rocky Mountains with a semi coming down right behind me. I lost power on the uphill side on a three-lane highway on the innermost Lane with nowhere to go. I had no power I could not get back across traffic to get off the highway I ended up stopping traffic just put the car back in the park to restart hi feel like this is an incredible safety hazard and it clearly if they did the recall it has failed and it is doing exactly what the recall was to fix again thank you for your time and help

While driving on a moderately busy highway, felt the automatic transmission engage a gear shift down accompanied by a loud clunking sound and vehicle shudder. Immediately lost throttle control - stepping on the gas pedal didn't rev the engine/effect the vehicle RPMs, increase speed, or allow for any retention of control of the vehicle's speed beyond braking - and was fortunately able to put my hazards on and coast to the side of the road. If traffic had been any busier or I had been changing lanes at an on or off ramp this could have absolutely caused a collision through several common scenarios. "Service Transmission" lamp came on on instrument panel and the display screen in the center of the panel said Transmission failure, but no previous lamps or warning preceded this occurrence. Turned the vehicle off and visually inspected the engine compartment and beneath the vehicle, but neither showed any obvious issues or damage. Tentatively turn the vehicle back on, and while the service transmission lamp remained lit, no warning message displayed on the central display. Put vehicle in drive, and a softer "clunk" sound accompanied the gear engaging, but not as loudly as the initial sound. Was able to return to my residence using back roads with my hazards on, but experienced less power at stops to resume normal speeds. Pressing on the gas pedal returned very little increases in speed and even slight inclines were a challenge to go up. After less than a mile, the service transmission light turned off, but no improvement in power supplied. Attempted to drive the vehicle today (4/5/2022) and experienced the same loud clunk and total loss of power, causing the same accompanying warning message and lamp. No amount of turning off and back on remedied the issue and a neighbor and I were able to manually push the vehicle back to my driveway. The vehicle is scheduled for service 4/13/2022 with my mechanic, but available for inspection until then.

Leaving to go get Wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at Costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "D" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised RPMs like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "D" drive and it at least my jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get Wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

Took our Jeep into dealership - Tom O’Brien Jeep in Greenwood, IN because check engine light was on. Was told it the codes were low voltage & the battery needed to be replaced which we did. Within 15 minutes of picking up the car, the check engine light was on again along with. 4WD message. Took it back to same dealership. Now we’re told PTU was going out & to get rid of the car. There is no recall on my VIN but was told there is an issue with the Cherokees & the PTU’s going bad. I’m reporting this issue so in can be included in your data.

Engine stalls without warning. One occurrence stalled while in reverse, steering wheel jerked 3 times. After every stall has had the warning "Four wheel drive temporarily unavailable". Also had one that flashed "ECU Off" this has occurred mostly at low speeds. Happened twice today making it the sixth and seventh occasion.

2014 jeep ptu I was driving turned left heard grinding towed to the dealer and they told me the ptu and transaxle spline wore out there’s a recall for this but apparently my jeep doesn’t meet that requirement even though it’s a 2014 jeep w47 is the number they refused to fix

As I pulled up to a stop light the transmission light blinked and the car started to stall. Sputtered for a second then went away. About 3 min after as I was pulling in front of vehicles when I turned the car stalled and died in traffic. Car wouldn’t restart for almost 30 sec but in traffics felt like a lifetime. Finally started and was able to pull off road but as I sat there car just would seem like the transmission was catching and stall out.

Service four-wheel drive engine light came on took it to the shop and they said had a bad PTU I saw where there was a recall on certain 2014 thru 2017 dealer told me that mine was not eligible for recall because it was manufactured one month before recall vehicles started this seems to be a bunch bs they should replace the bad parts on all 2014 -2017 units not just pick and chose who's to replace after recall

The contact owns a 2014 Jeep Cherokee. The contact stated while the vehicle was stopped at a STOP sign, the accelerator pedal was depressed and the vehicle hesitated and jerked forward. The contact heard a noticeable grinding noise. The contact reported that the vehicle engine's hesitation, grinding, and jerking into motion became longer and very noticeable. The contact stated no warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic, where it was diagnosed. The contact stated that while the mechanic was performing a test drive, the vehicle stalled and could not be moved. The mechanic reported that the power transfer unit had failed. The vehicle was not repaired but was pending repairs. The independent mechanic notified the contact of NHTSA Campaign Number: 20V343000 (Power Train). The contact called the manufacturer and was informed that the VIN was not included. The failure mileage was approximately 113,145.

Mileage: 117,000

Started getting noise from behind engine when in drove. Took to mechanic. Diagnosed as bad PTU. No error messages or warning lights. Car has about 168k miles.

Vehicle gets stuck in a gear when accelerating and will then slam into the next gear with substantial force! Force so great the driver would liken it to a broken driveshaft that was also just run over. A very loud bang is heard and the vehicle shakes abruptly from the shock. My wife who was riding with me assumed we had just been hit by another vehicle. This is an intermittent problem that can not always be replicated under the same driving conditions.

PTU failed at 20,000 miles (vehicle is driven only a few thousand miles per year). Had PTU replaced by dealer (at full dealer charges), but the problem persists and dealer now wants to replace the differential. This appears to be the exact problem meant to be covered by the 2018 (not certain of date ?) warranty extension to 8yrs/150,000, which assessment was confirmed by an independent repair shop. However the vehicle was manufactured a few months prior to the 2014 starting date of such extension and Jeep/Chrysler refuses to cover it. Because the vehicle is outside the covered period, I never received the warranty extension notice and have only just learned about the extension.

PTU made loud grinding noice, wasn able to move vehicle from red light up the hill. Loss of engagement between the transmission and the differential inside the PTU. Was able to move away from the road, felt like whole engine will jump out from the frame. It occured before I knew about W47 recall which is not an actual fix for this issue. Some torque still present, I can drive 3 mp/h on flat roads, not up on the minor hills. Now I simply don't know what to do because W47 recall not going to fix it and not going to prevent same issue after mechanical repair in the future.

Power Transfer Unit failed similar to other 2014 and later Jeep Cherokees but this VIN is not included in recall for those years.

The contact's grandson owns a 2014 Jeep Cherokee. The contact stated that the power transfer unit (PTU) bolts had detached. The contact stated that the failure occurred twice. An unknown dealer was made aware of the failure but informed the contact's grandson that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

Mileage: 116,000

The power transfer unit commonly referred to as the PTU on the jeep Cherokee is a faulty piece of equipment. Mine has been confirmed failing by the dealer and needs to be replaced. If not replaced the vehicle could lose propulsion and cause an accident. If it fails why the vehicle is parked it could release the wheels to spin and go down any incline it's parked on causing injury or death to anybody near it.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the 4-wheel drive system not available, service required," warning message would intermittently appear on the instrument panel. The contact had taken the vehicle to a dealer where a diagnostic test was performed, and the parts were ordered to repair the vehicle. Upon investigation, her husband discovered NHTSA Campaign Number: 20V343000 (Power Train) which he linked to the failure. The manufacturer was then notified of the failure and the contact was informed that her vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 88,000.

Mileage: 88,000

My 14 jeep had a shift fault pop shift solenoid low voltage inJanuary of 2019. The dealership could not recreat the issue but the code was stored so I paid to replace valve body due to them not being able to fix shift solenoid 2years later and the fault returned went back to dealer ship and they can’t recreate problems and the fault code is in history. There’s a recall for wiring harness not crimped properly which will cause this issue.

I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600.00 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at 70 MPH and passing another vehicle, the transmission inadvertently shifted into neutral. There were no warning lights illuminated. The contact veered to the side of the road and parked the vehicle. Then the contact shifted to drive and continued to drive the vehicle. The contact stated that the failure reoccurred while driving and as she attempted to shift to drive, the vehicle downshifted to a lower gear. The contact continued to drive the vehicle. The vehicle was towed to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving and the vehicle was taken to an independent mechanic who advised the contact that the failure was related to an unknown recall and to take the vehicle to the dealer for the recall repair. The vehicle was taken to the dealer who diagnosed that the Power Transfer Unit (PTU) needed to be replaced. The dealer informed the contact that the repair would be completed at her expense because the VIN was not included in a recall. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. The vehicle was not repaired. The failure mileage was approximately 31,500.

Mileage: 31,500

The car says 4x4 not available and to service 4x4. Bad PTU.

The PTU failed on a well maintained 2014 Jeep Cherokee Trailhawk. The vehicle is available anytime for inspection upon request. My safety and others safety is at risk based on a very large scale of reports and articles regarding bad PTU for this vehicle. The SVC 4WD warning light came on my vehicle and the 4x4 system is not working. I took the vehicle to a Jeep dealership. The Jeep dealership performed a diagnostic and inspection of the vehicle and determined that this vehicle has a bad PTU. The dealership gave me a quote of $3,900 to replace the bad PTU.

Hi I have a 2014 jeep Cherokee latitude and I have noticed my pedal acceleration lags and my transmission is shifting from 1st gear to 3 gear and skipping 2nd gear.. and when I'm driving it feels like the car is jerking all the times I step on the pedal. I read in 2019 Chrysler came out and said there was problem from the transmission, how do I get mine fixed??

our mileage/odometer is flashing and states TSB. The TCM has been reprogrammed 3-4 times and still malfunctioning. Electrical issues through out cause stereo to not turn on sometimes and the all the sudden turn on its own. We have made complaints to the jeep and they said the recall have already been done they wont help us and then close our case with out any solutions. We have already spent 2000 or more fixing issues that don't help the problem. We completely replaced the shifter and the whole assembly that goes with it. We have had a quick learn done to the transmission. We still had codes popping for the TCM prior to the shifter going out. We have had codes come up for the drive train and where told that recall was already done and we still have issues. We are at a loss here and dont know what else to do. We have only got this car a little over a year ago and have reported problems since day one.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the power train warning light was illuminated. The contact pulled over and restarted the vehicle. The vehicle was not taken to a local dealer to be diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V529000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.

Mileage: 104,000

I was driving on the highway approximately 60mph, suddenly the service 4wd light appears. I took it to a Jeep dealership service center and diagnose and needed a 2 speed transfer case unit. It was replaced costing a little under $3000. The problem was not fixed and garage said it was misdiagnosed and still doesn’t know what’s wrong. Now the vehicle stalls while I’m driving and will not start immediately. I’m afraid this is going to cause an accident! Also it will have a sudden acceleration or a delayed acceleration while driving or when moving from a complete stop. This is very scary!

The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it’s getting fast or to a stop

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

Mileage: 104,135

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The "service transmission" message was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 86,000.

Mileage: 86,000

My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep’s had this same issue.

I put the 2014 jeep Cherokee latitude in reverse backed up . Tried to shift to drive . It stopped at neutral and stuck . Would not shift into any gear . The motor wouldn’t rev or anything . And could not turn engine off . Had to disconnect battery There was (p) light on , the check engine light, traction control light .

Car shifts before 3rd gear

The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the vehicle independently shifted out of the drive and lost motive power. After restarting the vehicle, the vehicle operated as intended. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The contact indicated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Mileage: 80,000

I tried to start the parcked car by moving the stick shift in driving position, but the car didn't start. The car made a cracking sound when i tried to start it second time. Sonetimes when i slow down to a speed lower than 60 mph, the car tries to stop. I did not take the car to a dealership to be cheked.

Transmission shifts extremely hard not only while driving, but while foot is on break - feels as though someone is rear-ending you. The vehicle wants to launch on it's own. I've taken it to the dealership several different occasions. The last trip to the dealership for the problem, the service manager felt what I was describing when he drove it - however, because no codes have popped up they are unable to fix and diagnose the problem as they do not know what is causing it. No warning lights come on, no messages. This occurs DAILY while driving my vehicle. It's very unsafe as I have come extremely close to hitting the car in front of me.

So I took vehicle in for recall because transmission was getting stuck in neutral and I wanted them to reprogram TCM for update to see if that helped. He stated that no recall was needed but he REPLACED TCM which is costing me 1500.00. If they couldn't reprogram TCM am I paying for a replacement?

PTU code showed up on my vehicle causing issues with the Power train 4X4. This was a recall before I purchased the car and “fixed” but seems to be an issue again.

The contact owns a 2014 Jeep Cherokee. The contact stated while stationary, the vehicle stalled. The contact was able to restart the vehicle but was not able to shift the vehicle into drive. The contact stated that the service transmission, service parking brake, and low tire pressure warning messages were displayed. The vehicle was towed to the residence. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000

Mileage: 130,000

According to the driver and a local Dealership, while driving down the Highway, the transfer case failed and the underside of the vehicle caught fire.

I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN THERE WAS A CLUNK SOUND AND I STARTED TO SLOW DOWN. I THOUGHT IT SLIPPED IN TO NUERAL. I CHECKED FOR THAT BUT WAS STILL IN DRIVE. I STARTED TO SLOW DOWN VERY QUICKLY FROM 60 MPH THE SPEED LIMIT TO ABOUT 30 MILES PER HR. CARS WERE COMING UP QUICKLY AND I WAS WORRIED ABOUT GETTING REAR ENDED. I PULLED TO THE SHOULDER WITH CARS GOING 70 PLUS MPH AND WAS EVEN MORE WORRIED. I STARTED TO DRIVE AGAIN AND IT STARTED AGAIN TO SLOW DOWN. THEN THE “SERVICE TRANSMISSION “ LIGHT CAME ON. AT THAT TIME I CALLED FOR A TOW TRUCK AND HAD MY JEEP CHEROKEE TOWED TO THE JEEP SERVICE SHOP CLOSEST TO US. THE DEALERSHIP “UNIVERSITY AUTO CENTER” IN ELLENSBURG, WA. CONFIRMED LATER AFTER CHECKING IT OUT AND SAID SOMETHING WAS TERRIBLY WRONG WITH THE TRANSMISSION.

Slippage in the Power Transmission Unit. No control over the movement of the vehicle. There was a recall of the PTU . The PTU was replaced at the dealership. There were no warnings, symptoms, or messages prior to the incident.

On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

While driving the vehicle on September 22, 2021, the 4 wheel drive light flashed on then stopped, and then began to flash consistently. The vehicle began to shift out of gear on its own accord and lose speed without warning while driving on the interstate. The vehicle was taken directly to Landmark Jeep on September 22, 2021. The dealer diagnosed a Faulty PTU in the transfer case, due to a computer glitch. I was told that they could not fix the glitch without replacing the whole unit at a cost of $4,100. I was told that my jeep was not under your recall. Jeeps of the same year that have this fault are currently covered under recall NHTSA 20V343 and NHTSA 20E037. My VIN has the same exact safety issue and your recall should be expanded to include all affected vehicles. My vehicle is available for inspection.

Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!

My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch

My car should fall under the safety recall W47. and the NHTSA recall campaign 20V343. the dealer cleared my car from its recall flag by updating the firmware programming but this did not fix the problem. I paid for a diagnostic ($220) at Jeep Santa Monica and they concluded the PTU is faulty and needs to be replaced as the current one is faulty. Dealer is aware that this is a known problem and that there is a recall campaign for it but refuses to pay for its repair. The car is unsafe to drive.

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the abnormal sounds became increasingly louder while driving. The vehicle was taken to an independent mechanic who diagnosed that the power transfer unit had failed. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 85,000.

Mileage: 85,000

My car shifted to Neutral when driving.

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 RPM at 60 MPH

The contact owns a 2014 Jeep Cherokee. The contact stated while coming out of a complete stop, the vehicle shifted into gear incorrectly causing the vehicle to jerk forward. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.

Mileage: 129,000

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 60 MPH, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4WD warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under NHTSA Campaign Number: 20V343000 (Power Train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

Mileage: 79,000

My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they “found” it was a “loose battery connection”. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

The power train experienced a catastrophic failure while driving it and I almost lost control. An extended warranty was issued from the manufacture for 8 years and 150,000 miles. I am within the 8 years but over the mileage and the manufacture won't honor the warranty. This vehicle has had issues with the power train constantly since I bought it and for it to fail like this seems to be a manufacturing defect.

The transmission has stopped working twice. Jeep fixed it and 36,000 miles later it is going out again. It intermittently stops and then lunges forward and stalls when idling. No check engine light is on. By this stopping and starting im lucky it hasn't stalled while turning and got hit.

Vehicle will lose all power and not move and the service 4wd light will come on the dash. This usually happens when pulling out of the parking lot. I have almost been hit 3 time due to this issue. I have taken it to the mechanic and the dealer both said it was a faulty ptu. My mechanic found the service bulletin 21-017-21 rev a. I had to make the dealership find this tsb but nobody wants to warranty this vehicle.

THE TRANSMISSION SHIFTS INTO NEUTRAL WHEN COMING OUT OF A ROLLING STOP. THE TRANSMISSION PAUSES 2-3 SECONDS BEFORE SHIFTING INTO GEAR. THIS IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION WITH OTHER TRAFFIC.

I have already completed my recall V69 In 2019 but it seems like it didn’t solve the serious glitch in my Jeep’s clutch system .. yesterday while I was driving in Glenmore trail in high speed traffic my vehicle shifted automatically to neutral and threw a error code of P1DCD , I am very disappointed and terrified as I lost power instantly and could have crashed …I kindly request you to contact Jeep on my behalf and ask Jeep to replace the transmission and clutch system .I just have very low miles (20828 miles) on my Jeep Thanks

Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won’t move and the main screen then says “Shift to P then desired gear” while the red light is flashing next to the D on the actual gear shift, although vehicle doesn’t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

3/1/2021: Rough idle and overheating after filling up gas tank that morning upon arriving at work. Jeep had problems when leaving work at roughly 1630. Idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling. I decided to drive home and thought it may be a little water in the gas from filling up that morning on MacDill. Ran rough on the way out of MacDill. At the home depot traffic light, the transmission would not engage and I had to switch to park and back into drive. Once onto Gandy Blvd the temperature started to overheat. I turned on the heater to act as a second radiator and decided to shoot for Jeep dealer in St. Pete. I made it there and caught a ride home with Wife's sister. Dealer drove Jeep on Tuesday a total of 23 miles without any temperature above 202. Told that lot boy and service supervisor drove it. No charge since St. Pete Jeep couldn't find any faults. I had Wife take me to pick it up. On ride home got up to 207. No rough idle. ***Rough idle and stalling while driving in traffic continued. Noticed this always occurred after filling gas tank up to full*** Jun 29, 2021: Got gas again at MacDill Monday morning upon arrival at work. Monday afternoon car ran terrible. Remote start stalled before I got to Jeep. Started up again when I got to car and engine ran rough. Nearly stalled several times. Engine almost stalled at final left turn while heading to gate. Transmission indicator flashed again and transmission failed to work. Display showed to place in park to select drive. Had to coast up onto median to keep from blocking traffic when engine started to stall again when light turned green and I proceeded through light. Occasionally Ran rough all the way home for the 43 miles and 1 hour drive. This time there was no significant overheating. Just went up to low 200s. Decided to submit a NHTSA complaint since dealership said they wouldn't be able to find anything wrong if no check engine light came on. Dangerous

Twice now the vehicle shifts into neutral without notice. It has had two programming upgrades but the problem persists. The "Sevice Transmission" warning appears and the idiot light also comes on. I have had to coast to the side of the road, put it in Park, wait approximately a minute and it will engage BUT it is in 4th gear only! It will not go though a shifting sequence. I have been able to limp home and park the vehicle. Next day when started all seems normal???

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 20V343000 (Power Train). The vehicle was taken to a local dealer for the recall repair however, the contact was informed that the power transfer unit was already destroyed. The contact stated there was no warning light illuminated. The vehicle was not repaired. The dealer informed the contact that he had to pay out of pocket for the repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,200.

Mileage: 160,200

The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to shift gear, the vehicle made an abnormal sound coming from the gear selector. The contact stated that the transmission warning light was illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V447000 (Power Train) however, the Vin was not included. The manufacturer was informed of the failure however, no assistance was provided. The failure mileage was approximately 108,000.

Mileage: 108,000

The contact owns a 2014 Jeep Cherokee Trailhawk. The contact stated while driving at various speeds, the vehicle would lose power. The contact also stated that the vehicle would not accelerate when the accelerator pedal was depressed. The contact stated the service 4 wheel drive warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the control module needing to be replaced. The vehicle was repaired but the failure still occurred. The vehicle was then taken to another dealer a month later where it was diagnosed with the power transfer unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V343000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). Stopped at traffic light. Engine quit and dashboard message advised to put car in park and push start button. Car started but quit almost immediately. While in park tried to rev engine, but got minimal response. When traffic light changed, proceeded forward. "Transmission Service Needed" message appeared, and D (Drive) on gearshift and on dashboard started blinking. Check Engine light was, (and remains) on. Car quit 3rd time, same "Transmission Service Needed" message appeared. When I got home, put car in reverse to back into driveway, got aloud clunking sound. Shut off engine and kept it off for 30-40 minutes. Started the car again and took it around the block, but none of the previous issues repeated.

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was decelerating, the vehicle stalled with the check the transmission warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 128,388.

Mileage: 128,388

Much like other recalls for PTU's on similar models in the same year, mine is having problems with the power transfer unit (PTU) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty PTU in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty PTU. This problem is described in the website below, which led me to this form: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/

Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle shifted into limp mode. The contact stated that the check engine and the ABS warning lights were illuminated. The vehicle was taken to a local dealer but was not yet diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V447000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

THE CONTACT'S DAUGHTER OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SHIFTING INTO REVERSE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED SEVERAL TIMES AND THE VEHICLE LUNGED BACKWARDS AND THE REAR BUMPER WAS SCRATCHED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS AND FALSE SAFETY READING INTERMITTENTLY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HIS DAUGHTER HAD TAKEN THE VEHICLE TO NORTH STAR DODGE CHRYSLER JEEP RAM FIAT (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE THE VEHICLE HAD BEEN SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THERE WERE NO FURTHER RECALLS ON THE VEHICLE. THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

SERVICE 4WD LIGHT CAME ON. HAD LOCAL SHOP DIAGNOSE. INTERNAL FAILURE TO THE PTU. NEEDED FULL REPLACEMENT AT 57K MILES.

Mileage: 57,200

THE 2014 JEEP CHEROKEE TRANSMISSION HAS BEEN RECALLED NUMEROUS TIMES FOR DELAYED AUTOMATIC GEAR SWITCHING. COMPLAINTS OF THESE OCCURRENCES ARE NOTORIOUSLY DOCUMENTED ONLINE IN RANDOM FORUMS. NONE OF THE RECALLS NOR FIRMWARE UPDATES HAVE SOLVED THE ISSUE (AT LEAST WITH MY VEHICLE). AFTER RESTING LEVEL AT A STOP SIGN OR TRAFFIC LIGHT, PRESSING THE GAS PEDAL CAUSES THE ENGINE TO REV WITHOUT MOVING. APPROXIMATELY ONE TO TWO SECONDS LATER, THE TRANSMISSION VIOLENTLY "KICKS" INTO FIRST GEAR. I FEAR THAT THIS DELAY WILL LEAD TO A FUTURE ACCIDENT. AFTER MULTIPLE RECALLS FOR THIS ISSUE ALREADY, THIS PROBLEM SHOULD HAVE BEEN FULLY REMEDIED BY NOW. THEIR SOFTWARE UPDATES HAVE ONLY CHANGED THE TIMING OF THE GEAR RATIOS AND HAVE NOT SOLVED THE MECHANICAL DANGER.

Mileage: 43,000

MY HUSBAND WAS SITTING AT A TRAFFIC LIGHT AND ACCELERATED WHEN THE LIGHT TURNED GREEN. AS HE PROCEEDED THROUGH THE INTERSECTION THE VEHICLE MADE A LOUD POP NOISE AND THEN THE ENGINE WENT TO A HIGH REV AND THE VEHICLE WOULD NOT MOVE. HE COASTED DOWN A HILL WITH NO POWER AND WAS ABLE TO PULL INTO A PARKING LOT. A FEW MONTHS BEFORE THE TRANSMISSION FAILED, I HAD NOTICED THAT THE VEHICLE KEPT JUMPING WHILE I WOULD HAVE MY FOOT ON THE BRAKE. WHEN I HAD MY OIL CHANGED AT THE DEALERSHIP LAST FALL, I ASKED IF THERE WERE ANY RECALLS AND EXPLAINED HOW THE VEHICLE WOULD JUMP - AS IF I HAD BEEN REAR-ENDED - AND I WAS TOLD THAT MY VEHICLE WAS UP-TO-DATE ON ALL RECALLS. I ONLY HAD 59,082 MILES ON MY VEHICLE WHEN THE TRANSMISSION FAILED.

Mileage: 59,082

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE SERVICE 4 WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHRYSLER WORLD (2612 COUNTY RD EE, ABRAMS, WI 54101, (920) 826-4141) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SOFTWARE UPDATE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Mileage: 84,000

THE FIRST COMPLAINT IS WHEN THE CAR WAS OVERHEATING AND IT NEEDED A NEW TRANSMISSION WHICH WAS COVERED UNDER THE POWER TRAIN WARRANTY. THE SECOND WAS WHEN THE CAR WOULD HAVE DIFFICULTY ACCELERATING, AND THE MAIN INCIDENT WAS WHEN I WAS ON THE FREEWAY (WESTBOUND 80 IN HERCULES, CA) AND THE CAR WOULD NOT ACCELERATE BEYOND 60 MPH SO I NEEDED TO EXIT AND WHEN I WAS ABLE TO SAFELY PARK THE CAR, IT DIED ON ME AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP, COSTING ME OVER $2500 IN REPAIR REGARDLESS OF THE FIX A COUPLE YEARS AGO. THIS MOST RECENT INCIDENT OCCURRED WHEN AT A STOP LIGHT (ANTIOCH, CA)THE CAR STARTED SHAKING ABOUT TO THE DIE AND THE SCREEN READ 'MUST PLACE CAR IN PARK.' AFTER PLACING THE CAR IN PARK THE CAR STARTED UP AGAIN, BUT AT EVERY STOP THE CAR WOULD SHAKE. MOST RECENTLY (CONCORD, CA) AN ALERT CAME ON THE SCREEN 'SERVICE SHIFTER.' AFTER DOING MY RESEARCH I WAS INFORMED THAT MY CAR MAY HAVE BEEN A PART OF A RECALL AFFECTING THE ENGAGEMENT OF THE GEARS. BRINGING IT TO THE DEALERSHIP I WAS TOLD IT WAS NOT PART OF THE RECALL, BUT AM STILL CONCERNED ABOUT THE VEHICLE SHIFTING GEARS, OR LACK THEREOF. I HAVE DOCUMENTATION OF THE REPAIRS AND COMPLAINTS, BUT DO NOT HAVE ACCESS TO THEM RIGHT NOW. IF NEEDED I CAN PROVIDE THEM.*DT

Mileage: 146,500

THE POWER TRAIN TRANSFER UNIT HAS GONE OUT ON MY JEEP. THERE ARE MULTIPLE OTHER ONES BETWEEN THE YEAR MINE WAS MANUFACTURED AND I BELIEVE THIS WAS A FAULTY ONE AS WELL.I

Mileage: 89,000

GOOD MORNING, MY PROBLEM WITH MY CHEROKEE IS THAT IT IS TELLING ME TO TAKE THE GEAR LEVER INTO SERVICE AND IT HAS HAPPENED TO ME LIKE 3 TIMES THAT THE LEVER IS IN D AND A MESSAGE IS ADDED TO PLACE THE LEVER IN N AND THEN SELECT SPEED I HOPE YOU CAN HELP ME

Mileage: 58,500

VEHICLE GOES TO NATURAL OR WON'T SHIFT VERY DANGEROUS HAPPEN ON HIGHWAY THEN COMPUTER SAYS TO SERVICE TRANSMISSION. HAVE TO COME TO COMPLETE STOP SET TO PARK TO REINGAGE DRIVE HAS HAPPEN MORE THAN 10 TIMES NOT DRIVING VEHICLE TOO DANGEROUS HAVE HAD TOWED 3 TIMES

Mileage: 20

IN MOTION ON FREEWAY, VEHICLE LOST ALL DRIVABILITY...POWER TRANSFER UNIT HAD TO BE REPLACED. ONE AND A HALF MONTHS LATER, WHILE ON MOTION THE VEHICLE WARNING LIGHTS CAME ON AND VEHICLE WAS UNABLE TO BE PUT INTO PARK. POWER TRANSFER UNIT HAD TO BE REPLACED A SECOND TIME.

Mileage: 74,138

I LIVE IN NJ BUT WORK IN PHILA. IN DECEMBER I WAS ON MY WAY HOME ON I95 AND MY CHECK ENGINE LIGHT CAME ON SAYING SERVICE TRANSMISSION. 30 SECS LATER IT GOES LIMP. WITH NO WAY TO ACCELERATE I HAD TO COAST TO A SHOULDER AT THE BASE OF THE BRIDGE WITH A TRACTOR TRAILER ALMOST CRASHING INTO THE BACK OF ME. I TOOK IT TO CHERRY HILL JEEP AND THE INVOICE SAYS RECALL PARTIAL COMPLETE. FAST FORWARD TO TODAY 3/21, I AM RIDING OVER THE WALT WHITMAN BRIDGE WITH THE CHECK ENGINE LIGHT COMES ON SAYING SERVICE TRANSMISSION. 20 SECS LATER THE TRANSMISSION GOES LIMP AGAIN AND I HAD TO COAST INTO AN ACTIVE CONSTRUCTION AREA AT THE BASE OF THE BRIDGE. I TURNED THE CAR OFF AND SAT THERE FOR 15 MINS AS VEHICLES FLEW BY ME. I STARTED IT AND THE CHECKED ENGINE LIGHT WAS STILL ON BUT I WAS ABLE TO MOVE TO A SAFER SPOT. I TURNED IT OFF AGAIN AND SAT FOR ANOTHER 10 MINS AND THE LIGHT WAS OFF. I DROVE IT WORK ON A WING AND A PRAYER AND THAT'S WHERE AS LEFT IT. THAT'S TWICE THIS VEHICLE TRIED TO KILL ME. IT WON'T GET A THIRD.

Mileage: 80,100

I WAS DRIVING AND STOPPED AT TRAFFIC LIGHT AND NOTIFICATION POPPED UP SAYING "SHIFT GEAR TO PARK (P) AND TO DESIRED GEAR". AFTER PERFORMING THAT AND WHEN I WENT BACK TO D ALL POWER WENT AWAY AND CAR STARTED ROLLING BACKWARDS (THERE WAS A LITTLE SLOPE). SO I WENT TO PARK AGAIN AND TRIED IT ONCE MORE, POWER CAME FOR 3 SECONDS AND WENT OUT AGAIN.

Mileage: 67,894

AT LOW SPEED DRIVING THE "SERVICE TRANSMISSION LIGHT" AND "PARKING BREAK WARNING" LIGHT CAME ON. THE JEEP IS CURRENTLY AT THE DEALERSHIP TO PROVIDE GUIDANCE ON HOW TO ADDRESS.

Mileage: 109,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE VEHICLE WAS TAKE TO DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) ON FIVE SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED WITH A NEW TRANSMISSION AND VALVE BODY HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

VEHICLE LIGHTS ON SHIFTER CAME ON TURN RED DASH READING GET SHIFTER SERVICE ALERT CAME ON THEN WHEN PARKED FOR A FEW MINS TURN OFF VEHICLE TURN ON FINE AFTER SEVERAL MILES OF DRIVING SHIFTER LIGHTS CAME ALL ON TURN RED AND ALERT CAME BACK ON TO SERVICE SHIFTER

Mileage: 47,571

WHILE DRIVING, AT AROUND 10 MPH, THE TRANSMISSION WENT INTO SERVICE TRANSMISSIONS (LIMP) MODE WITHOUT WARNING. IN ADDITION, RECEIVED A PARK BRAKE WARNING AS WELL. CURRENTLY THE VEHICLE IS WITH THE DEALERSHIP FOR AN ASSESSMENT OF THE PROBLEM.

Mileage: 115,000

I WAS DRIVING LIKE USUAL AND WHEN I GOT HOME AND I WAS PARKING ON MY DRIVEWAY THE 'SERVICE SHIFTER' APPEAR ON MY SCREEN AND MY VEHICLE WAS STILL IN MOTION BUT STOP COMPLETELY WHEN THAT WARNING CAME ON MY PANEL.

Mileage: 74,000

VEHICLE HAS BEGUN LOSING POWER WHEN ACCELERATING. THERE HAS ALREADY BEEN A RECALL FOR THIS, BUT IT DOES NOT APPEAR THAT MY VIN IS INCLUDED. THIS OCCURRED TWICE WHILE ACCELERATING ON A HIGHWAY

Mileage: 67,000

THE PTU AND ACTUATOR WENT OUT DUE TO THE SPLINES ON THE PTU. WAS TOLD THAT IT WAS OUT OF THE DATE FOR THAT PTU. EVEN THOUGH THE ISSUE HAS OCCURRED BEFORE AND AFTER THIS MODEL YEAR.

Mileage: 75,000

VEHICLE SHUTS OFF WITH ALL LIGHTS FLASHING IF I DON'T CHANGE OIL BEFORE 2000 MILES. THIS HAPPENED TO ME THE FIRST YEAR I HAD THE CAR AND I WAS ALMOST KILLED ON THE PARKWAY. BURKE AUTO SAID IT WAS A SOFTWARE UPDATE. THEN IT HAPPENED FOUR DAYS LATER I WAS ABLE TO GET IT TO THE DEALERSHIP RIGHT DOWN THE ROAD THAT I LIVE BUT COULDN'T GO OVER 15 MPH AND IT SHUT OFF TWICE IN TWO MILES. THEN WHEN I GOT THE CAR THERE IT HAPPENED TO ONE OF THE TECHNICIANS AND SCARED THE CRAP OUT OF HIM AND HE SAID HE WOULDN'T DRIVE THIS CAR. BUT NO ONE DID NOTHING.. NOW TODAY I ALMOST WAS IN A ACCIDENT AT THE FOOD STORE BECAUSE THE TRANSMISSION WOULDN'T STOP AND THEN THE WHOLE CAR STOPPED. IT WAS BROUGHT TO BURKE AUTO GROUP ON STONE HARBOR BLVD. CAPE MAY COURTHOUSE NJ AS THEY TOLD ME TODAY THEY CAN'T GET TO IT AND IT'S GOING TO COST $$$$ THEN THEY LET ME WALK HOME IN THE RAIN. I HAVE HAD JEEPS BEFORE AND THEY ARE GREAT CARS BUT THIS ONE IS GOING TO KILL ME. PLEASE HELP WITH THIS MATTER SENSE I CAN'T GET NO HELP HERE. THE CAR IS AT BURKE MOTOR GROUP IN CAPE MAY COURTHOUSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 148,000

EVER SINCE I PURCHASED THE 2014 CHEROKEE SPORT IT HAS ALWAYS SHIFTED REALLY HARD WITH HEAVY JERKING/STICKING WHILE SHIFTING IN 1, 2, 3 GEARS FROM A STATIONARY TO CRUISING POSITION. IN CITY STREETS AND HIGHWAYS. DEALERSHIP FLASHED SOFTWARE SEVERAL TIMES IN THE FIRST FEW YEARS WHICH ONLY PROVIDED A TEMPORARY SOLUTION AS THE ISSUE CONTINUES TO OCCUR TO THIS DAY' FEBRUARY 2021. I AM OUT WARRANTY NOW SO I HOPE DEALERSHIP DOESN'T CHARGE ME TO GET MY JEEP FLASHED AGAIN FOR THE SAME ISSUE. WE SHALL SEE.

Mileage: 102,000

I STOPPED AT A RED LIGHT FOR MAYBE 3 MINUTES. WHEN I PUSHED THE GAS TO GO WHEN THE LIGHT TURNED GREEN, THE CAR DID NOT MOVE. I MOVED THE GEARS, BUT IT STILL DID NOT MOVE IN DRIVE OR REVERSE. I SHUT DOWN THE VEHICLE, TURNED IT BACK ON, THE CHECK ENGINE LIGHT CAME ON AT THAT POINT, I PUT THE CAR BACK INTO DRIVE, AND IT STILL WOULD NOT GO. I SAT THERE THROUGH THE GREEN LIGHT, AND WHEN THE LIGHT TURNED RED, I FELT THE CAR SHIFT, AND IT WOULD THEN GO AGAIN WHEN THE GAS PEDAL WAS PUSHED. GLAD I WAS NOT IN A BUSY INTERSECTION. THE SAD PART IS, I JUST PURCHASED THIS CAR IN SEPTEMBER FROM MILNES FORD IN LAPEER, MICHIGAN. I NOTICED THE RECALL ON THE AUTOCHECK BEFORE I BOUGHT IT. I ASKED ABOUT THE RECALL WHEN I PURCHASED. SADLY, I DO NOT HAVE THEIR RESPONSE IN WRITING, BUT HE TOLD ME " OH YES, WE TOOK CARE OF THAT". I WILL NEVER TRUST THAT AGAIN.

Mileage: 90,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND THE VEHICLE RESTARTED. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE TRANSMISSION WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

THERE IS A WARNING SAYING SERVICE SHIFTER THAT STAYS LIT UP ON MY DISPLAY AT ALL TIMES. I HAVE HAD ALL OF MY RECALLS DONE BUT THIS WARNING LIGHT STAYS ON AND IS A NEUSANCE. YOU CAN NOT SEE THE DIGITAL SPEEDOMETER NOR ANYTHING DIGITAL FOR THAT MATTER. FIRST NOTICED IT A FEW WEEKS AFTER I BOUGHT THE CAR. AS SOON AS YOU TURN THE CAR ON THE LIGHT JUST STAYS ON. THE RECALLS SHOULD HAVE FIXED THIS BUT IT DID NOT. VERY BEAUTIFUL CAR BUT HAVING SEVERAL ISSUES WITH IT THAT A LOT OF PEOPLE ARE HAVING SAME ISSUES WHEN RESEARCHING THE INTERNET. NEED THIS FIXED ASAP. COST TOO MUCH MONEY TO HAVE THIS MANY ISSUES. VERY DISAPPOINTED AND WILL ISSUE A CLASS ACTION SUITE IF NO RESPONSE. ALSO LIFT GATE WON'T LOCK. BUT THAT'S ON ANOTHER CLAIM THAT I ISSUED TO YOU.

Mileage: 75,118

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY POWER DRAINED WITHOUT WARNING. THE CONTACT JUMP STARTED THE VEHICLE HOWEVER, WHILE JUMP STARTING THE VEHICLE, SEVERAL DIFFERENT WARNING LIGHTS BECAME ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BLACK CHRYSLER DODGE JEEP RAM (831 SALISBURY RD, STATESVILLE, NC 28677, (704) 924-7070) WHO STATED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) OR 20E037000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Mileage: 117,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE AS THE VEHICLE CONTINUED TO MAKE THE ABNORMAL NOISES. THE AUTHORITIES WERE CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO NOTIFIED HER THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT INITIALLY HAD THE VEHICLE TOWED TO ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042) WHERE SHE WAS INFORMED THAT SHE HAD TO PAY FOR A SOFTWARE DIAGNOSTIC, WHICH SHE DECLINED. THE CONTACT THEN HAD THE VEHICLE TOWED TO JEFF WYLER CHRYSLER DODGE JEEP RAM OF FT THOMAS, KENTUCKY (100 ALEXANDRIA PIKE, FORT THOMAS, KY 41075) WHERE THEY DECLINED TO PERFORM THE SOFTWARE DIAGNOSTIC AND PROVIDED HER WITH AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR HAD BEEN PERFORMED PRIOR TO HER OWNING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000

Mileage: 138,000

THE SAFETY RECALL TO REPROGRAM THE TRANSMISSION CONTROL MODULE WAS COMPLETED ON 9/4/19. MY VEHICLE WORKED PROPERLY UNTIL AUGUST 2020 AND HAS RETURNED TO LTHE SAME ISSUE I HAD BEFORW THE RECALL WAS COMPLETED. THE JEEP LOSES POWER WHEN BRAKING TO BELOW 20 MPH BUT NOT COMING TO A COMPLETE STOP & PRESSING THE ACCELERATOR. THERE IS A SECOND OR 2 DELAY BEFORE THE CAR WILL ACCELERATE, THEN A HARD SHIFT AS IF THE CAR HAS GONE INTO GEAR.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL AT VARIOUS RATES OF SPEED AS THE SERVICE SHIFTER WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOUTH POINT DODGE CHRYSLER JEEP RAM (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 774-6306) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE TO HAVE MY PTU AND ACTUATOR REPLACED DUE TO FAULTY SPLINES. THERE IS A RECALL BUT SOME HOW MY VEHICLE IS NOT IN THAT RECALL. EVEN THOUGH THE SAME ISSUE HAS HAPPENED TO MY 2014 JEEP CHEROKEE TRAILHAWK. I HAVE PICTURES OF THE PTU SPLINE WORE COMPLETELY OFF. I HAVE TALKED TO OTHERS ABOUT THIS RECALL AND EVEN LATER YEARS 2015 AND ON HAVE BEEN RECALLED. NOW I'M OUT OF POCKET $1200 FOR A FAULTY PTU FROM THE FACTORY. I THINK IT'S TERRIBLE THAT JEEP IS SENDING THESE VEHICLES OUT THE DOOR KNOWING THAT THIS AN ISSUE.

Mileage: 78,000

JUST BOUGHT THIS CAR FROM PRIVATE OWNER, I ASKED OF ANY RECALLS, SHE TOLD ME NONE AT ALL. DIDN'T EVEN HAVE IT A WEEK AND TRANSMISSION STUCK IN NEUTRAL AND COULDN'T REMOVE THE KEYS.

Mileage: 190,000

TRANSMISSION REMAINS IN 3RD GEAR WHEN SLOWING TO A STOP WHICH MAKES ACCELERATION VERY POOR WHEN TRYING TO TURN ACROSS TRAFFIC. IN 3RD GEAR THE ACCELERATION IS VERY SLUGGISH. AS YOU APPLY MORE ACCELERATOR PEDAL, THE TRANSMISSION SUDDENLY DOWNSHIFTS TO 1ST GEAR WITH A SLAM AND TIRE SPIN. I'VE HAD AT THE DEALER AND WAS TOLD MY VEHICLE HAD THE LATEST FIRMWARE INSTALLED AND THEY COULD DO NOTHING ABOUT IT. THIS IS A SAFETY CONCERN. THE TRANSMISSION SHOULD DOWNSHIFT TO 1ST GEAR MUCH SOONER THAN IT DOES. I SUSPECT THIS IS THE REASON THE DRIVETRAIN RECALLS HAVE BEEN HAPPENING. I ENTERED 1/13/2021 IN THE DATE BUT THIS IS A CONSISTENTLY REOCCURRING PROBLEM.

Mileage: 60,000

TRANSMISSION BANGS AND GOES INTO NEUTRAL WHILE DRIVING. I WAS DRIVING 70 MPH ON FREEWAY AND HARD A LOUD BANK AND CAR WENT INTO NEUTRAL AND HAD NO GAS PEDAL ALONG WITH DASH LIGHTING STATING SERVICE TRANSMISSION AND ENGINE LIGHT ON. THERE ARE MANY COMPLAINTS AND RECALLS ON THESE AND OTHER SHIFTING PROBLEMS. VERY DANGEROUS AT LEAST

Mileage: 122,505

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PREFERRED CHRYSLER DODGE JEEP RAM (3146 HENRY ST, MUSKEGON, MI 49441, (231)733-4401) WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION AND UNKNOWN ROD OF THE REAR END TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Mileage: 44,000

SHIFTER NEEDS SERVICE WARNING LIGHT

Mileage: 55,000

OIL FILTER ADAPTER FAILED. SLOW OIL LEAK AND THEN GARAGE FLOORING UNDER VEHICLE WAS FULL OF OIL. GOT VEHICLE TO MECHANIC AND HAD 1 QT LEFT. MECHANIC ALSO HAD A DODGE VAN GETTING THE SAME REPAIR, SAME PART, SAME PART #. SEEMS TO BE A BIG PROBLEM WITH KEEP, CHRYSLER, DODGE PER MECHANIC AND INTERNET. ALSO WHEN AT EITHER A STOP OR EVEN TRAVELING ON ROADWAY, VEHICLE BECOMES JERKY AND HAVE TO EITHER PUT IN PARK AND THEN BACK TO DRIVE OR VEHICLE HAS TO BE RESTARTED. BATTERY CAN DRAIN FROM 13.9 DOWN TO 12.7 WHEN THIS IS HAPPENING. THIS CURRENT BATTERY IS THE 4TH BATTERY FOR THIS VEHICLE.

Mileage: 48,630

MY CAR IS CUTTING OFF WHILE DRIVING. SHIFT TO PARK MESSAGE SHOWS UP AND CAR STALLS. 83,390 MILES. JUST BOUGHT USED FROM A DEALERSHIP AND ALREADY GETTING TRANS PROBLEMS.

Mileage: 83,800

ON A ROLLING STOP OR BUMP STOP THE TRANSMISSION WILL NOT DOWNSHIFT AND STAYS IN 3RD GEAR. ACCELERATION IS DANGEROUSLY SLUGGISH, AS YOU STEP HARDER ON THE GAS AS TRAFFIC APPROACHES THE TRANSMISSION SLAMS INTO 1ST GEAR OR GOES INTO NEUTRAL. I HAVE REPORTED THIS TO THE DEALER MANY TIMES. HAVE ALL THE LATEST FLASH UPDATES. THIS TRANSMISION IS DANGEROUS !!!

Mileage: 61,223

CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.

Mileage: 139,000

MY TRANSMISSION SHIFTS HARD, CLUNKS INTO GEAR, JERKS, SOMETIMES DOESN'T RESPOND TO ACCELERATION. I HAD IT COMPLETELY REPLACED WITH BILLION AUTOMOTIVE VIA SERVICE MANAGER MIKE LAVIN IN 2018. THE NEW TRANSMISSION IS ACTING EXACTLY THE SAME WAY.

Mileage: 57,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION DOWN SHIFTED. THE TRANSMISSION FAILED TO SHIFT INTO THE CORRECT GEAR AND THE VEHICLE FAILED TO PROVIDE PROPER ACCELERATION DUE TO THE TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION SOFTWARE WAS UPDATED AND THE TRANSMISSION WAS ALSO REPLACED HOWEVER, THE REPAIRS FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO BILLION AUTO CHRYSLER JEEP DODGE RAM FIAT (5910 S. LOUISE AVENUE SIOUX FALLS, SD 57108, (844) 235-5193) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.

Mileage: 47,000

I OWN A 2014 JEEP CHEROKEE SPORT. WHILE I'M DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTES TO NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. IT ALSO WILL REV IT'S SELF WHILE STATIONARY, MY CAR WILL LOOSE POWER OR GAIN ITS OWN RPMS WHILE ON A FLAT HWY, THIS PROBLEM IS GETTING WORSE. THE TRANSMISSION SOFTWARE NEEDES TO BE REPROGRAMMED. ACCORDING TO THE NHTSA CAMPAIGN #'S 19V447000 & 16V529000 THE RECALL #'S ASSOCIATED WITH THIS SAME ISSUES I'M HAVING ARE V69 & S55. WHEN I TYPE IN MY VIN# TO CHECK FOR THESE RECALLS MY VEHICLE IS NOT LISTED HAS HAVING ANY RECALLS. MY SPECIFIC VEHICLE NEEDS TO BE ADDED SO I CAN PROPERLY HAVE THESE ISSUES RESOLVED.

Mileage: 81,000

THIS IS REGARDING THE AUTO MAKERS RECALL NUMBER W47 AND THE NHTSA CAMPAIGN NUMBER 20V343. EVEN THOUGH MY VEHICLE IS SUFFERING THE SAME POWER TRANSFER UNIT ISSUE WITH FRONT WHEEL SLIPPING, MY VEHICLE HAS NOT BEEN COUNTED TOWARDS THE RECALL. IT HAS RECENTLY BEEN DIAGNOSED WITH A FAULTY PTU AND NEEDS TO BE REPAIRED. THIS IS A CATEGORY 1 RECALL ISSUE WHICH MAY RESULT IN INJURY/DEATH. THERE ARE OVER 67,200 VEHICLES ALREADY RECALLED AND MY VEHICLE NEEDS TO BE RECALLED AS WELL. SEE: HTTPS://WWW.MRBLAW.COM/BLOG/2020/06/JEEP-RECALLS-CHEROKEES-FOR-DANGEROUS-FAULT-IN-POWER-TRANSFER-UNIT/

Mileage: 67,500

I WAS DRIVING ON HIGHWAY THEN ALL OF A SUDDEN MY CAR LOST POWER AND STOPPED. THE CAR TURNS ON BUT WILL NOT DRIVE AND THEN EVENTUALLY SHUTS DOWN .

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTED TO THE NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THE CAUSE AS AN ELECTRICAL FAILURE. ADDITIONALLY, THE TRANSMISSION SOFTWARE NEEDED TO BE REPROGRAMMED. THE TRANSMISSION SOFTWARE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000. *BF VEHICLE HAS BEEN REPAIRED.*JB

Mileage: 42,000

KEEPS SAYING SHIFT TO PARK, THEN DESIRED GEAR. RUNS RUFF AND THEN DIES. RESTARTED IT 5 TIMES. THE TAILGATE WAS FIXED ONCE AND ONLY WORKED FOR ABOUT A WEEK. CHANGED THE FUSES AND IT STILL DOES NOT WORK WHEN YOU PRESS THE TAIL GATE BUTTON ON THE KEY FOB, OR INSIDE THE VEHICLE. THE SPEEDOMETER FLASHES ALL THE TIME.

Mileage: 74,545

FOLLOWING TRANSMISSION RELATED RECALLS R01, S55, U63, V69, AND THE LATEST ONE IN AUGUST 2020 W47- THE TRANSMISSION WILL SHIFT INTO NEUTRAL WITH OUT WARNING IN MOTION. THE DEALERSHIP ATTEMPTED TO REPROGRAM AND REPLACE THE TCM AT NO RESOLVE. JEEP HAS BEEN CONTACTED AND RESPONDED WITH A "NO GOODWILL" APPROACH, AS IN NOT ASSISTING IN ANY WAY.

Mileage: 138,000

AUTOMATIC DOWNSHIFTING ROUGH, OFTEN WILL STAY IN HIGHER GEAR WHEN DEFENDING, CAUSING JARRING WHEN TURNING AS THE VEHICLE HAS TO JUMP FROM 5TH GEAR TO 2ND WHEN MAKING THE TURN. DOWNSHIFTING IN GENERAL IS ROUGH AND UNPREDICTABLE.

Mileage: 56,000

IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.

Mileage: 77,000

TRANSMISSION FAILED DRIVING DOWN A TWO LANE HILL INTO TOWN AT 35-40 MPH. ENGINE LIGHT CAME ON. TRANSMISSION DID NOT WANT TO RE-ENGAGE AFTER COMPLETE STOP. FELT LIKE TRANSMISSION WAS STARTING OUT IN 5TH OR 6TH GEAR. HAD VEHICLE TOWED TO DEALER. DEALER HAS ESTIMATED REPLACEMENT OF TRANSMISSION TO $5000. THAT'S 25% THE PURCHASE PRICE OF THE VEHICLE. IF TRANSMISSION PURCHASED FROM SOMEWHERE ELSE, IT STILL HAS TO GO BACK TO DEALER FOR COMPUTER PROGRAMMING.

Mileage: 58,213

MY CAR CONSTANT JERKS AND CUTS OFF BECAUSE OF THE TRANSMISSION. THIS HAPPENS NO MATTER WHEN I AM LOCATED. THIS HAPPENS WHENEVER I DRIVE MY CAR.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO THE CARPORT AT HER RESIDENCE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE ROLLED BACKWARDS DOWN THE HILL. THE VEHICLE WAS STOPPED AND TOWED TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739-7721, (304) 487-2151) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Mileage: 35,000

SERVICE SHIFTER LONG STANDING JEEP ISSUE

Mileage: 98,000

VEHICLE SPONTANEOUSLY SHIFTED INTO NEUTRAL WHILE DRIVING IN THE MORNING OF 11/3/2020 TO WORK. I HAD JUST GONE UP A SMALL HILL INTO MY WORK PARKING LOT AND WAS GOING 10MPH OR LESS. I HAD JUST BEGUN TO PRESS ON THE BRAKE TO SLOW BEFORE TURNING INTO A PARKING SPACE WHEN I FELT MY VEHICLE LOSE POWER. I IMMEDIATELY STOPPED THE VEHICLE AND SHIFTED IT INTO PARK, MY CAR STALLED SO I TURNED THE IGNITION AND RESTARTED MY CAR. WHEN I SHIFTED IT INTO DRIVE AND BEGAN TO RELEASE MY FOOT OF THE BRAKE I FELT THE CAR SLIGHTLY ROLL BACK BEFORE THE GEAR SHIFTED INTO DRIVE.I PARKED MY CAR AND WENT INTO WORK. AFTER ONLINE RESEARCH, THERE WAS A RECALL (CHRYSLER RECALL NO. V69) ON 2014 JEEP CHEROKEE SUVS WITH A 3.6L ENGINES WITH THE SAME ISSUE REGARDING THE TRANSMISSION SOFTWARE. MY VEHICLE IS A 2.4L ENGINE BUT HAD THE SAME EXACT PATTERN AS LISTED BY OTHER OWNERS SUCH AS RECENTLY FILLING UP THE GAS TANK AND IT GIVING A WARNING ON THE DASHBOARD SCREEN BUT HAVING NO WARNING LIGHTS OR OTHER INDICATORS THAT THERE WAS AN ISSUE. I TOOK MY VEHICLE TO A JEEP DEALERSHIP ON 11/4/2020 AND HAD THE SOFTWARE UPDATED. UPON CLOSER INSPECTION BY THE DEALERSHIP THEY CONCLUDED THAT THE TRANSMISSION NEEDS A FULL REPLACEMENT. I HAVE CONTACTED JEEP DIRECTLY AND THEY HAVE STATED THERE WAS AN EXTENDED WARRANTY ON (X80- 9SPD TRANSMISSION) THAT EXPIRED IN AUGUST OF 2020. I NEVER RECEIVED NOTIFICATION OF THIS, OR OF THE NEED TO UPDATE THE TCM OR PCM.

Mileage: 53,185

BROUGHT MY JEEP TRAILHAWK 2014 FOR RECALL SOFTWARE UPDATE FOR PTU SPLINE UPDATE! WHY BECAUSE THERE PTU UNIT IS DEFECTIVE! SOFTWARE DID NOT FIX ERROR MESSAGE? NOW MY JEEP IS ONLY 2WHEEL DRIVE NOT AWD! CHRYSLER WILL NOT REIMBURSE FOR THEIR MISTAKE! TOOK THEM 6 YEARS TO DO A CALL?

Mileage: 93,000

ON SEVERAL OCCASIONS NUMBERING AN EXCESSIVE AMOUNTS MY 2014 JEEP CHEROKEE LATITUDE 9-SPEED TRANSMISSION HAS EXHIBITED THE HARD SHIFTING SLUGGISH SHIFTING AND JERKING SINCE I'VE OWNED THE VEHICLE . BEGINNING IN AUGUST OF 2020 I NOTICED ON MULTIPLE OCCASIONS THAT WHEN I WENT TO PULL OUT FROM A COMPLETE STOP MY VEHICLE WOULD NOT GO AND WOULD DROP INTO NEUTRAL SUDDENLY AND I WOULD HAVE TO RETURN THE VEHICLE TO PARK AND BACK TO DRIVE TO GET IT TO MOVE AND HAS CAUSED ME TO ALMOST BE IN A VEHICULAR ACCIDENT ON TWO MULTIPLE OCCASIONS ON THE SAME DAY AND I AM CONCERNED FOR MY SAFETY IN THIS VEHICLE. I HAVE RESEARCHED AND SEEN THAT THERE ARE NUMEROUS RECALLS FOR THIS MODEL AND MAKE BUT MINE JEEP IS NOT INCLUDED BUT IT EXHIBITS THE SAME PROBLEMS AND IT HAS THE SAME MAKE AND MODEL THAT NUMEROUS RECALLS WERE ISSUED FOR.

Mileage: 43,300

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK, WITH 77,000. THE SERVICE 4WD LIGHT HAS CAME ON MULTIPLE TIMES. THE DEALERSHIP HAS TOLD ME THAT IT IS THE PTU AND NEEDS REPLACED AND WILL BE $2550. THIS IS A KNOWN ISSUE WITH THIS YEAR OF VEHICLE.

2014 JEEP - CHEROKEE TRAILHAWK - DIFFERENTIAL MALFUNCTIONING. THERE SEEM TO BE WIDESPREAD ISSUE WITH THE DIFFERENTIAL MALFUNCTIONING. TOOK THE CAR FOR SERVICE AND THE MECHANIC FOUND THAT THE REAR DIFFERENTIAL IS LEAKING FLUID ALL OVER. THEY CHECKED THE DIFFERENTIAL FLUID LEVEL AND NOTED EXCESSIVE AMOUNT OF METAL PRESENT IN DIFF. AND FLUID THAT LEAKED. THIS MAKES THE CAR VERY DANGEROUS TO DRIVE BECAUSE THE WHEELS CAN LOCK ANYTIME. THEY CALLED THE DEALER FOR PARTS AND THE DEALER CONFIRMED THAT THEY HAVE BEEN SEEING EXCESSIVE AMOUNTS OF CARS WITH SUCH ISSUES. THERE ARE SHORTAGE OF THE PART NATIONWIDE. MORE THAN 150 CASES REPORTED TO THE DEALER IN SANTA CRUZ. THE DEALER IS EXPECTING TO RECEIVE 50 PARTS AFTER 45 DAYS LEAVING MORE THAN 100 VEHICLES WITH NO SOLUTION. THE MECHANIC WAS IN SHOCK TO SEE THE EXCESSIVE DAMAGE AND DEEMED THE CAR AS A TICKING TIME BOMB. I RESEARCHED ONLINE AND FOUND SEVERAL PEOPLE REPORTING THIS ISSUE: HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/DIFFERENTIAL-UNIT-PROBLEMS.PHP JEEP NEED TO ADDRESS THIS PROBLEM. THERE NEEDS TO BE A RECALL AND SUPPORT FOR THE CUSTOMERS WHO ARE NOT UNABLE TO USE THE CAR OR USE IT AND PUT THEIR LIFE AND OTHERS IN DANGER.

JEEP CHEROKEE 4X4 LIMITED (LESS THAN 61,000 MILES) WILL HAVE TRANSFER OF POWER BETWEEN FRONT WHEELS (4X4 NOT ENGAGED) AND DELAY OF POWER TRANSFER. FROM A COMPLETE STOP, POWER TRANSFERRED FROM LEFT TO RIGHT FRONT WHEEL MULTIPLE TIMES CAUSING THE VEHICLES TO SWERVE BACK AND FORTH. AFTERWARDS, A CONTINUOUS AUDIBLE GRINDING AND POPPING SOUND-MOST NOTABLE WHEN THE WHEELS ARE TURNED.

Mileage: 61,000

AFTER FILLING UP MY CAR EVERYTIME IT SHUTS OFF IN THE MIDDLE OF THE ROAD AND SWITCHES TO NEUTRAL. RPM SHOOTS UP RANDOMLY AND SHUTS OFF

MY JEEP, AFTER GETTING GAS, STALLS OUT, WANTS TO JUMP INTO GEAR, STALL WHILE DRIVING, AND AT STOP LIGHTS WANTS TO STALL. I BELIEVE IT IS A COMPUTER PROBLEM THAT IS EFFECTING THE TRANSMISSION. AS THIS HAS HAPPENED BEFORE, IT SEEMS AS THOUGH WHEN THE COMPUTER HAS AN OPPORTUNITY TO RE-BOOT, A DAY LATER, IT SEEMS TO BE FINE. ALTHOUGH THE PROBLEM SEEMS TO "FIX" ITSELF, THERE STILL ISSUES WITH THE WAY THE TRANSMISSION SHIFTS. THIS NEEDS TO BE ADDRESSED AND A RECALL ON THE ISSUE NEEDS TO TAKE PLACE.

Mileage: 75,449

WHEN DRIVING THE JEEP IT FEELS SLUGGISH AND APPEARS TO TRYING TO FIND A GEAR TO SHIFT TO. IT CLUNKS WHEN PULLING AWAY FROM A STOP. SOMETIMES THE TRANSMISSION TAKES A LONG TIME TO SHIFT AND THE RPMS GO TO ABOUT 3800 TO 4000 BEFORE IT WILL SHIFT. THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL AND YEAR JEEP. HOW IS IT THAT THE GOVERNMENT ALLOWS AUTO COMPANIES TO GET AWAY WITH THIS. I DO NOT HAVE THE MONEY TO HAVE THIS FIXED WHEN IT IS A MANUFACTURES PROBLEM. I AM SEEING MORE THAN ENOUGH COMPLAINTS TO WARRANT A RECALL OR TSB.

Mileage: 98,046

ACCELERATING LAG WHEN YOU MAKE A TURN, IT ALSO HESITATES WHEN YOU ACCELERATE. IT'S JERKING WHILE ACCELERATING AND IT COULD BE DANGEROUS IN THE ROAD.

THIS IS THE SECOND INCIDENT SINCE PURCHASING THE VEHICLE NEW IN 2014. LESS THAN A YEAR AFTER PURCHASE THE TRANSMISSION HAD TO BE REPLACED. THIS INCIDENT THE JEEP LOST ALL POWER AND WOULD NOT GO INTO EITHER DRIVE OR PARK CREATING AN EXTREMELY UNSAFE SITUATION. WAS TOLD IT HAD TO DO WITH A RECALL AND NEEDED A NEW PCU. THAT WAS TWO MONTHS AGO! I AM STILL WITHOUT MY JEEP AND HAVE NOW BEEN TOLD IT NEEDS ANOTHER NEW TRANSMISSION.

Mileage: 74,000

THE VEHICLE SHIFTED INTO NEUTRAL AS WE ENTERED INTO AN INTERSECTION. HAS OCCURRED MORE THAN ONCE. THE VEHICLE HAD BEEN CHECKED FOR THE PAST RECALL SOME TIME AGO. THE DEALERSHIP TELLS US ITS A SENSOR THAT IS FAILING. STILL WAITING ON PARTS.

Mileage: 35,000

SERVICE SHIFTER LIGHT POPPED ON WHILE I WAS DRIVING AT 40PMH ON A CITY STREET. DROVE THE 2 MILES HOME AND PARKED VEHICLE, TURNED OFF ENGINE AND BACK ON AND IT DISAPPEARED. LESS THAT 40,000 MILES ON VEHICLE.

Mileage: 39,500

THE "SERVICE SHIFTER" WARNING COMING UP DURING DRIVE OR WHEN PARKED, THE ENGINE REFUSE TO START OR THE GEAR REFUSE TO SHIFT WHEN THIS HAPPENED. IT'S VERY NONDETERMINISTIC AND COULD CAUSE SERIOUS ACCIDENT.

Mileage: 50,000

THE 2014 JEEP CHEROKEE TRAIL HAWK HAS HAD MULTIPLE ISSUES WITH IT NOT SHIFTING INTO GEAR, BEING "CONFUSED" AFTER COMING TO A STOP AND NOT SHIFTING INTO THE PROPER GEAR. WHEN TRYING TO ACCELERATE AFTER A RED LIGHT OR STOP SIGN VEHICLE WILL NOT GO WHEN THE ACCELERATOR IS ENGAGED, THEN AFTER A FEW SECONDS IT UNEXPECTANTLY LUNGES FORWARD INTO GEAR AND INTO TRAFFIC. ALL RECALLS HAVE POINTED TO THIS BEING A "SOFTWARE" ISSUE AND I HAVE HAD ALL SOFTWARE RECALLS COMPLETED ON THE TRANSMISSION AND THE PROBLEM PERSISTS. THIS VEHICLE HAS HAD THIS PROBLEM SHORTLY AFTER PURCHASE AND CONTINUES TO HAVE IT ON A DAILY BASIS. RECENTLY THIS ISSUE CASED THE 4WD UNAVAILABLE LIGHT TO GO OFF, AND NOW THE VEHICLE WILL NOT SHIFT IN 4WD LOW. AFTER MULTIPLE TRIPS TO THE DEALER THE CONSENSUS IS THAT THE BATTER IS NOT FUNCTIONING PROPERLY EVEN THOUGH IT IS OPERATING AT THE PROPER CURRENT AND VOLTAGE.

Mileage: 35,000

EVERYTHING THAT THE INTERNET SAYS ABOUT THE 2014 JEEP CHEROKEE TIGERSHARK ENGINE AND THE 9 SPEED TRANSMISSION IS HAPPENING AND HAS BEEN SINCE 2017. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES INVOLVING THE SAME THING. ENGINE STALLS ON THE FREEWAY!!! STOPS SHIFTING. WONT GO INTO DRIVE. SLAMS INTO GEARS. JEEP SAYS ITS A BATTERY, LOW OIL OR MOTOR MOUNT PROBLEM. THERE IS NO WAY THIS IS WHY THIS IS HAPPENING. THE TRANSMISSION AND THE ENGINE ARE THE PROBLEM AND THEY WILL NOT FIX IT. 2020 ALONE IT HAS BEEN AT THE DEALERSHIP FOR AT LEAST 2 TO 3 WEEKS. I HAVE COMMUNICATION AND SERVICE RECORDS, CASE NUMBERS FROM JEEP THAT DONT DO ANYTHING, THIS IS UNACCEPTABLE TO NOT FIX SOMETHING THEY DID NOT DO CORRECTLY.

Mileage: 55,000

THE REAR DIFFERENTIAL/POWER MODULE ASSEMBLY MADE FROM CAST IRON SPLIT ALONG A CASTING FAULT AND LOST ALMOST ALL OF ITS FLUID. I ONLY DISCOVERED THIS WHEN I NOTICED A LARGE PUDDLE OF FLUID ON MY DRIVEWAY AND THE SERVICE 4WD LIGHT CANE ON WHEN I STARTED THE VEHICLE. I HAD THE VEHICLE TOWED TO MY LOCAL SERVICE STATION AND THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE, BUT HAD LOCATED SIMILAR STORIES ONLINE WITH EVEN WORSE PICTURES SAME VEHICLE YEAR AND MILEAGE (101,000 MI). SUGGESTED I CALL JEEP DEALER AND CHRYSLER. I CALLED BOTH AND THEY WOULD NOT CONTRIBUTE ANYTHING TOWARD THE REPAIR. THIS VEHICLE WAS NEVER IN AN ACCIDENT OR ABUSED IN ANY WAY. I FEEL THIS IS AN OBVIOUS MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED UNDER A RECALL. IF THIS HAD OCCURRED AT HIGH SPEED I ALSO FEEL IT COULD HAVE BEEN QUITE DANGEROUS.

Mileage: 101,000

DRIVING DOWN THE ROAD WHEN CAME TO A STOP AT A STOPLIGHT AND THE CAR GAVE A COUPLE CHUGS THEN DIED. IT SAID SERVICE TRANSMISSION, SERVICE PARK BREAK, SHIFT TO P THEN DESIRED GEAR. TOOK IT TO JEEP HAD THE RECALL DONE, THE VERY FIRST TIME I STARTED THE CAR AFTER GETTING IT BACK FROM JEEP THE SERVICE TRANSMISSION LIGHT CAME ON AND WOULD NOT DOWNSHIFT INTO A GEAR LOWER THAN 3RD. JEEP SAID IT WAS A BAD VALVE BODY, I HAVE ATTACHED THE WORK ORDER FROM JEEP THAT SAYS IT IS INOPERABLE. I ALSO ATTACHED THE NHTSA SAFETY RECALL THAT STATES THAT THE VALVE BODY WILL BECOME INOPERABLE. JEEP DENIED REIMBURSEMENT FOR THE FIX OF THE PART WE ARE JUST REQUESTING THAT THEY REIMBURSE FOR THIS BASED ON THE SAFETY RECALL.

Mileage: 101,066

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO CHANGE GEAR, THE SERVICE GEAR SHIFTER LIGHT ILLUMINATED. THE FAILURE RECURRED WHILE DRIVING AT AN UNKNOWN SPEED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT AN EXTENDED WARRANTY AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Mileage: 48,000

I WAS DRIVING AND WAS TRYING TO ACCELERATE WAS GOING ABOUT 42 AND MY CAR DROPPED THE GEAR AND MY CAR IMMEDIATELY SLOWED DOWN TO ABOUT 38MPH AND THE CAR BEHIND ME ALMOST SLAMMED INTO THE REAR OF THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE CONTACTED MY DEALERSHIP ON MANY OCCASIONS AND THEY TELL ME NOTHING IS WRONG AND I BRING IT TO OTHER MECHANICS AND THEY TELL ME THEY HAVE ISSUES ALL THE TIME WITH THIS MAKE AND MODEL OF THIS VEHICLE. I DRIVE WITH A SMALL CHILD IN THE CAR AND I FEEL COMPLETELY UNSAFE. I AM SO FURIOUS WITH MY JEEP DEALERSHIP LOCATED ON ROUTE 88 IN BRICK NEW JERSEY. NO ONE WANTS TO TAKE ACCOUNTABILITY. MY SECOND ISSUE IS WITH THE LUG SCREWS IN THE TIRES THEY KEEP BECOMING 'SWOLLEN' AFTER REPLACING THEM CONSTANTLY I WAS TOLD YET AGAIN THEY NEED TO BE REPLACED AND THEY ARE NOT CHEAP TO KEEP REPLACING. AND LAST MY AIR BAGS CENSOR HAS BEEN REPLACED AT LEAST TWICE THE DRIVER AIRBAG CENSOR KEEPS POPPING UP ON MY DASHBOARD.

Mileage: 97,000

WHILE TRAVELING AT SPEEDS OF 45MPH IN THE CITY THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT OFF AND INFORMED ME TO PUT THE CAR INTO "P" AFTER DOING SO I TRIED TO START THE VEHICLE BUT IT WAS INOPERABLE AND THE MESSAGE "SERVICE THE SHIFTER" APPEARED ON THE DASH WITH ALL LIGHTS ON THE SHIFTER ILLUMINATED

Mileage: 117,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE TRANSMISSION AND SERVICE PARKING BRAKE MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE TRANSMISSION SHIFTER LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,700.

Mileage: 85,700

WHILE DRIVING ON A HIGHWAY, SERVICE SHIFTER WARNING DISPLAYED AND ALL INDICATOR LIGHTS WERE LIT (PARK, NEUTRAL, REVERSE, DRIVE). THIS CAUSED PANIC AND THE DRIVER PULLED OVER TO TURN OFF THE ENGINE. A DEALERSHIP DIAGNOSIS IS SHORT IN WIRING. THIS MANUFACTURER DEFECT HAS CAUSED WRECKS AND NEEDS TO BE RECALLED BY JEEP.

Mileage: 780,000

WE BOUGHT THE CAR USED ABOUT 3 YEARS AGO. PERIODICALLY IT STALLS AND WILL NOT GO FORWARD. IT HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS. I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY DON'T SHOW ANYTHING WRONG WITH IT. IT HAPPENS RANDOMLY SO YOU CAN REALLY SHOW THE TECHNICIAN WHAT IT IS DOING BUT NOTHING SHOWS UP WHEN THEY RUN THE DIAGNOSTICS. THIS IS A KNOWN PROBLEM FOR THE 2014 JEEP CHEROKEE. I HAVE SEEN COMPLAINTS FROM 2015 FORWARD. WHEN IT STOPS IN THE MIDDLE OF THE ROAD WE HAVE TO FIND A PLACE TO STOP AND TURN IT OFF. USUALLY IT WILL CORRECT ITSELF WHEN IT IS RESTARTED. CLEARLY THIS IS VERY DANGEROUS. I DON'T KNOW IF JEEP CAN'T FIX THE PROBLEM OR WON'T FIX THE PROBLEM. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST 3 YEARS.

Mileage: 83,350

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO PARK AND SHIFT TO DESIRE GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE ENTERING A DRIVEWAY OR WHILE IN REVERSE AND ALSO WHILE DRIVING THE VEHICLE WOULD START TO SHAKE AND JERK VIOLENTLY. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL LOCKED UP AND PULLED TO THE LEFT WHILE HER DAUGHTER WAS DRIVING. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK AND SHIFT TO DESIRE GEARS AND ALSO INDICATED SERVICE TRANSMISSION AND ALSO SERVICE BRAKES. THE CONTACT POWERED OFF THE VEHICLE AND RESTARTED THE VEHICLE, SHIFTED OUT OF NEUTRAL THEN INTO PARK BEFORE SELECTING DRIVE. THE VEHICLE DROVE NORMAL TO HALF A BLOCK BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SPIRIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM (4611 AVENUE Q, LUBBOCK, TX 79412), BUT WAS NOT DIAGNOSED. THE MECHANIC UPDATED THE TRANSMISSION CONTROL SOFTWARE UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER LEAVING THE DEALER, THE VEHICLE STARTED TO SHAKE AND BEFORE REACHING HER RESIDENCE THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, COASTED INTO HER DRIVEWAY AND STALLED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO UPDATE THE SOFTWARE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HER THE VEHICLE WAS READY FOR PICK UP HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 97,700.

Mileage: 97,700

I AM GETTING RANDOM SOFTWARE TRANSMISSION ISSUES. SOMETIMES THE CAR POWER FADES WHEN DRIVING ON MAJOR ROADS TO A STOP SO I HAVE TO RESTART THE CAR. I NOW AVOID DRIVING ON FREEWAYS BECAUSE OF THIS. SOMETIMES WHEN DRIVING ON MAIN ROADS I GET A MESSAGE TO SAY THAT I HAVE TO PUT THE CAR IN "PARK" TO CHANGE GEAR WHEN I WAS JUST DRIVING IN D AND DID NOT WANT TO CHANGE ANYWAY AS IT WAS IN AUTOMATIC NOT MANUAL. WHICH I DO NOT USE. AFTER THE MESSAGE THE CAR LOSES POWER AND I HAVE TO STOP TO PUT THE CAR IN "PARK" TO RESTART THE CAR TO CONTINUE ON MY JOURNEY, SOMETIMES I HAVE NO ISSUES. I HAVE REPORTED ISSUES PREVIOUSLY ABOUT THE CAR LOSING POWER WHICH WERE CLAIMED TO HAVE BEEN FIXED AFTER A RECALL FOR SOFTWARE UPDATES. THIS CAR IS CURRENTLY UNSTABLE, UNPREDICTABLE, UNRELIABLE AND DANGEROUS. I AM VERY CONCERNED ABOUT MY SAFETY AND RELUCTANT TO DRIVE THE CAR ANYWHERE. I FEEL UNEASY AS I DO NOT KNOW WHAT IS GOING TO HAPPEN NEXT. I HAVE NOTIFIED THE DEALER PREVIOUSLY AND TODAY BUT I NEED THIS ISSUE ESCALATED. I HAVE AN ALTERNATIVE USE OF A CAR (MY WIFE'S) WHICH I DRIVE TO AVOID THE ABOVE SAFETY CONCERNS AND PROBLEMS.

Mileage: 30,835

ENGINE DISENGAGES WHEN RPN INCREASES AND STRESS INCREASE, AS DRIVING UP A HILL OR INCREASING SPEED.

Mileage: 97,000

MY 2014 2.4L JEEP CHEROKEE IS SHIFTING OUT OF GEAR WHEN MAKING A TURN AND LOOSES POWER. WHEN IT SHIFTS OUT OF GEAR (OR INTO NEUTRAL) THE GEAR SHIFT LIGHT WILL COME ON. THE GEAR SHIFTIER WILL NOT HAVE MOVED AND STILL BE IN DRIVE! ENGINE HAS TO BE SHUT OFF AND THEN I HAVE TO TRY ABOUT THREE TIME TO GET IT TO START AGAIN, AND IT WILL NOT START UP LIKE NORMAL. IT STARTS UP LIKE IT IS TRYING TO GET THE ENGINE MOTIVATED INTO MOVEMENT. WHEN I AM ABLE TO RESTART THE JEEP THE GEAR SHIFT LIGHT WILL NO LONGER BE ON. IT IS THE SECOND TIME TO HAPPEN IN A WEEK.

Mileage: 64,791

I WAS DRIVING IN THE HIGHWAY AND THE JEEP STOP COMPLETELY WITH THE PARKING AUTOMATICALLY AND IN THE BOARD WAS BLINKING TRANSMISSION SERVICE, LITERALLY THE TRUCK WENT CRAZY I COULDN'T MOVE THE TRUCK IN THE HIGHWAYS THANKS GOD THEIR WERE NOT TO MUCH PEOPLE IN THE ROAD. I GOT TO DO A RESEARCH AND MANY PEOPLE HAVE THE SAME COMPLAIN AND THE SAME PROBLEM ON THEIR JEEP CHEROKEE.

THE CAR BEGAN LOSING POWER WITHOUT WARNING. THE TRANSMISSION WOULD SHIFT INTO NEUTRAL WITHOUT WARNING, WITH THE RESULTING LOSS OF POWER CAUSING A DANGEROUS SITUATION. THE ISSUE WAS INTERMITTENT, OCCURRING WHILE TURNING, WHILE APPROACHING A STOP, AND WHEN TRYING TO ACCELERATE. THE TRANSMISSION REQUIRED REPLACEMENT AT MY OWN EXPENSE.

Mileage: 55,700

I HAVEN'T GET MY RECALL PAPERWORK TO TAKE MY SUV TO THE DEALER TO REPAIR THE TRANSMISSION SOFTWARE . NHTSA CAMPAIGN NUMBER: 19V447. I KNOW MY CHEROKEE IS A JEEP CHEROKEE 4 CYLINDER 4X4 BUT IS HAPPENING TO ME AS WELL AND I HAVE 2 KIDS . IS SCARY WHEN UNEXPECTEDLY SHIFT INTO NEUTRAL, RESULTING IN A LOSS OF POWER AND RAISING THE RISK OF AN ACCIDENT. ALSO THE ENGINE WILL SHUT OFF IN THE MIDDLE OF THE HIGHWAY. PLEASE HELP ME TO GET MY SUV FIXED . THIS SITUATION IS VERY FRUSTRATING SINCE I TOOK IT TO HOLT CHRYSLER DEALER AT ARLINGTON TEXAS WHEN THAT SITUATION WITH THE TRANSMISSION HAPPENED THE FIRST TIME AND THEY SAID THAT MY SUV WAS NOT ON THE RECALL . NOW THE DEALER DOES NOT EXIST ANYMORE NOW IS CLASSIC DEALER . SO AT THIS POINT I JUST NEED THE PAPERWORK IN ORDER TO GET MY SUV TRANSMISSION FIXED WITH THE NEW SOFTWARE . THANKS FOR EVERYTHING. BEST REGARDS , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 107,000

AGAIN THE CHECK ENGINE LIGHT CAME ON. THIS IS OUR 2ND ENGINE AND THE DEALER SAYS IT IS THIS NEW ENGINE THAT NEEDS TO BE REPLACED. THE JEEP WILL IDLE ROUGH, SHIFT ON IT'S OWN, ALL THE SAME TRANSMISSION ISSUES. AND NOW THE PARKING BRAKE LOCKED UP AND I HAD TO HAVE IT TOWED HOME. I ASSUME IT IS THE TRANSIMISSION BECAUSE IT STILL WILL THROW IT IN NEUTRAL WHILE DRIVING.

Mileage: 99,950

WHILE I WAS DRIVING DOWN A HILL THE CAR DINGED AND IT SAID SERVICE TRANSMISSION, WHEN I WAS ON FLAT ROAD AFTER THE HILL THE CAR WAS NOT SHIFTING GEARS ITS LIKE IT WAS STUCK IN A HIGHER GEAR, IF I SLOWED DOWN IT ALL IT WOULD JERK AND SPUTTER TILL I GOT IT GOING A LIL FASTER, BUT IT WOULD STILL NOT CHANGE GEARS

Mileage: 72,000

STARTED CAR AND ENGINE LIGHT, TRANSMISSION LIGHT AND ECS LIGHT CAME ON. IT WAS DIFFICULT TO PUT CAR IN REVERSE AND DRIVE. CAR WAS SLUGGISH AND WOULD NOT AUTO SHIFT INTO HIGHER GEAR.

Mileage: 98,000

MY JEEP EXPERTLY THREE TIMES NOW WHILE DRIVING 30 TO 40 MPH AUTOMATICALLY SHIFTS INTO NEUTRAL. I GET AN ERROR MESSAGE ON THE DASH THAT TELL ME BASICALLY TO STOP AND RESTART VEHICLE. I'M ALSO EXPERIENCING ALL THE LIGHTS ON MY SHIFTER ARE ON/RED AT THE SAME TIME. THE ONLY WAY TO MAKE THE SHIFTER LIGHTS APPEAR NORMAL IS TO TURN THE CAR OFF AND RESTART.

2 ISSUES. (1)) TRANSMISSION DOESN'T SHIFT PROPERLY. COMING FROM A HIGHER SPEED AND BREAK IE SLOWING DOWN AND THEN ACCELERATING THERE IS A DELAY. THE JEEP DOESN'T KNOW WHAT GEAR TO BE IN. I HAVE BEEN ALMOST REAR ENDED, HONKED AT, SWERVED AROUND BECAUSE THE JEEP WON'T SPEED UP PROPERLY. (2) GEAR SHIFTER LIGHTS DON'T FUNCTION PROPERLY. THE GEAR SHIFTER WAS ALREADY REPLACED ONCE UNDER FACTORY WARRANTY AND THE SAME ISSUE HAS HAPPENED AGAIN

Mileage: 7

WHILE DRIVING SERVICE SHIFTER LIGHT COMES ON. WHEN I TURN THE CAR OFF AND RESTART IT GOES AWAY AND THEN WHEN I START DRIVING IT COMES ON AGAIN. IT HAPPENS SPORADICALLY.

OUR JEEP CHEROKEE HAS HAD ON AND OFF TRANSMISSION PROBLEMS FOR OVER 3 YEARS. 3 YEARS AGO THE VALVE BODY FAILED WHILE WE WERE DRIVING LEAVING US IN A VULNERABLE SPOT WHILE TURNING INTO TRAFFIC. THE CAR STARTED BUCKING, LOSING POWER, THEN GAINING IT BACK AND FLASHING LOTS OF DASH WARNINGS. WE LIMPED THE VEHICLE HOME AND THEN TOOK IT TO THE DEALER. THEY INFORMED US WE HAD A FAULTY VALVE BODY AND REPLACED IT UNDER WARRANTY. 3 WEEKS AGO THE SAME PROBLEMS STARTED HAPPENING WHEN I WAS BACKING OUT OF OUR DRIVEWAY. I ROLLED BACKWARD INTO THE STREET AND WAS STRANDED. I COULD NOT GO FORWARDS OR BACKWARDS. AFTER 2 WEEKS OF WAITING TO GET AN APPOINTMENT, WE LIMPED IT TO THE DEALERSHIP. IT WAS REVVING HIGH AND STRUGGLING TO GO THE WHOLE WAY THERE. AT FIRST THEY DIAGNOSED IT AT LOW FLUID (WHICH DOESN'T MAKE SENSE BECAUSE THERE WAS NO LEAK. THEY ACKNOWLEDGED THE STRANGENESS OF THE SITUATION. AFTER BEING TOLD IT WAS RUNNING FINE AND WE COULD PROBABLY PICK IT UP THE NEXT DAY, WE WERE SUDDENLY INFORMED THAT IT NEEDS A WHOLE NEW TRANSMISSION. IT SEEMS THESE PROBLEMS ARE VERY COMMON FOR THIS TRANSMISSION. IN THE RIGHT CIRCUMSTANCE, THIS COULD BE VERY DANGEROUS TO SOMEONE. WE WERE LUCKY IN OUR SITUATIONS, BUT I'D HATE TO THINK WHAT COULD HAPPEN IF SOMEONE SUDDENLY LOST POWER. CHRYSLER SEEMS TO BE VERY AWARE OF THIS PROBLEM AND IS ONLY OFFERING TO COVER SOME OF THE REPLACEMENT. IT SEEMS THAT THIS VEHICLE, LIKE ITS V6 COUNTERPART, SHOULD BE RECALLED FOR THIS VERY ISSUE. CHRYSLER'S REFUSAL TO FIX THE PROBLEM HAS LEFT PEOPLE BROKEN DOWN AND STRANDED WHILE ALSO SADDLING THEM WITH THOUSANDS OF DOLLARS IN REPAIRS FOR A FLAWED DESIGN. THANK YOU FOR YOUR TIME. HAVE A GREAT DAY.

Mileage: 115,000

TRANSMISSION JUMP OUT OF DRIVE WHILE DRIVING ON THE HIGHWAY TO WORK

Mileage: 50,000

SERVICE SHIFTER WARNING IS ALWAYS SHOWING AND DOESN'T RESET. THE DEALERSHIP SAID THIS IS A KNOWN ONGOING ISSUE WITH A LOT OF JEEPS. THEY SAID EARLY MODEL SHIFTERS ARE FAULTY AND HAVE TO BE REPLACED WITH A NEWER MODEL.

Mileage: 70,000

JERKS AND SLIPS WHEN YOU TAKE OFF OR ACCELERATE. THIS HAPPENS SEVERAL TIMES A DAY EVERYDAY

Mileage: 55,000

THE VEHICLE KEEPS GETTING STUCK IN A GEAR THEN DROPPING INTO NEUTRAL WHILE DRIVING. ITS VERY DANGEROUS

Mileage: 55,460

THE SVC LIGHT CAME ON. THE TRACTION CONTROL/ALL WHEEL DRIVE/4WD STOPPED WORKING. I HAD TO PAY $2400 TO REPLACE TRANSFER CASE. COME TO FIND OUT THIS IS VERY COMMON.

Mileage: 123,000

UNDER RECALL W47 A SOFTWARE UPDATE WAS DONE AT DEALER ASKED SERVICE ADVISER IF THIS WAS JUST A TEMPORARY FIX UNTIL PARTS WERE AVAILABLE AND WAS INFORMED THAT THE UPDATE TO COMPUTER WAS ALL THAT WAS BEING DONE EVEN THOU UNDER NHTSA RECALL REPORT 20V-343 IT STATES THAT DIFFERENTIAL INPUT SPLINES AND TRANSMISSION OUTPUT SHAFT MAY RESULT IN THE TEETH OF THE INPUT SPLINES WEARING OFF I FEEL THESE PARTS SHOULD BE REPLACED UNDER RECALL W47 NOT JUST A REPROGRAMMING OF DTCM DRIVE TRAIN CONTROL MODULE AND EPB ELECTRIC PARK BRAKE SOFTWARE ESPECIALLY SINCE ACCORDING TO REPORT A MORE ROBUST DIFFERENTIAL INPUT SPLINES ARE BEING USED IN LATER MODELS PLEASE LOOK INTO THIS RECALL AND REPLACE PARTS THAT ARE NEEDED TO MAKE VEHICLE SAFE TO OPERATE AGAIN

Mileage: 51,106

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) COMPLETED AT LARRY H. MILLER CASA CHRYSLER JEEP LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 633-2050. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING A TRAFFIC LIGHT, THE 4-WHEEL DRIVE SERVICE UNAVAILABLE WARNING LIGHT ILLUMINATED. THE DRIVER WAS UNABLE TO SHIFT INTO 4-WHEEL DRIVE. THE VEHICLE WAS DRIVEN TO HER RESIDENCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER 3 DAYS LATER, WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER TRANSFER UNIT TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 121,664.

Mileage: 121,664

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK AND THE SERVICE SHIFTIER CODE IS ON. I PURCHASED IT FROM A DEALERSHIP ON 7-27-2020

Mileage: 72,000

IT SAID SERVICE SHIFTER ON THE SCREEN. THERE ARE HUNDREDS OF FORUMS COMPLAINING ABOUT THIS ISSUE FROM OUR YEAR VEHICLE ALL THE WAY UP TO CURRENT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, A LOUD ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AND DISCOVERED THAT THE PARKING BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILSHAFT COMING INTO THE POWER TRANSFER UNIT WHERE THE FRONT AXLE LINKED TO THE TRANSMISSION FRACTURED AND DETACHED CEASING FORWARD MOTION OF THE VEHICLE. ONCE THE VEHICLE WAS PARKED, THE PARK PAWL FAILED TO STOP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO HILL VIEW MOTORS LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

Mileage: 142,000

PULLING AWAY FROM A STOP SIGN A LOUD BANG WAS HEARD AND ALL FORWARD PROPULSION WAS GONE. I WAS ABLE TO DRIFT TO A SAFE LOCATION BUT THE CAR WOULD NOT HOLD IN PARK IT WAS LATER FOUND THAT THE SPLINES IN THE PTU HAD STRIPED AND THE TRANSFER CASE WOULD NEED REPLACING. CHRYSLER KNEW THIS COULD HAPPEN AND ISSUED A RECALL THAT INCLUDED TELLING THE COMPUTER TO ENGAGE THE 4 WHEEL DRIVE LOW TO ENGAGE FOR FORWARD MOVEMENT AND TO ENGAGE THE PARKING BRAKE TO HOLD THE CAR WHEN STOPPED. THIS IS A BAND-AID. THEY REFUSE TO REPAIR WHAT THEY THEMSELVES DISCOVERED WAS A DESIGN FLAW. REF. ODI# 11340866

Mileage: 142,000

I DROVE MY 2014 JEEP CHEROKEE EARLIER TODAY WITH NO PROBLEMS AND I END UP NEEDING TO LEAVE LATER IN THE EVENING AND THE 'SERVICE SHIFTER' LIGHT CAME ON IN MY CAR AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP RED. I'VE HAD WEIRD THINGS GO ON LIKE IT WOULD HARD SHIFT BUT IT WAS DOING THAT SINCE I GOT IT BUT DIDN'T THINK TOO MUCH BECAUSE OF THE CVT TRANS IN IT. BUT WHEN I TRY TO DRIVE MY JEEP SINCE THE LIGHT CAME ON NOTHING ELSE SHOWS I CAN'T PUT ANYTHING ON MY DASH IT WAS STATIONARY IN MY DRIVE WAY WHEN I TURNED THE VEHICLE ON AND LIGHT SHOWED.

Mileage: 106,000

RECEIVED MY VEHICLE BACK FROM GETTING THE RECALL FIXED ON THE TRANSMISSION. THEY DID THE SOFTWARE UP. BUT THE TRANSMISSION IS STILL SHIFTING HARD IN THE LOWER GEARS

Mileage: 95,000

VEHICLE SHOWS ERROR MESSAGE ON DASHBOARD SCREEN STATING "SERVICE TRANSMISSION" RECALL CAME OUT IN 1ST QUARTER 2020 STATING THAT IT WAS A COMPUTER ERROR AND WOULD BE FIXED BY DEALERSHIP. TOOK TO DEALERSHIP FOR RECALL, AND THEN THE MESSAGE STARTED COMING BACK AFTER A MONTH. TOOK VEHICLE TO A TRANSMISSION SHOP AND FOUND THAT IT WAS A COMPUTER ISSUE AGAIN, NOT A TRANSMISSION PROBLEM. IT APPEARS THAT THE ORIGINAL RECALL DID NOT CORRECT THE PROBLEM.

Mileage: 110,000

IF I PARK UPHILL OR GO UP A HILL TRANSMISSION SERVICE LIGHT COMES ON AND CAR FEELS LIKE IT IS IN NEUTRAL AND DOESNT MOVE FORWARD..IT HAPPENS MOSTLY WHEN I AM AT A STAND-STILL,.LIKE AT A RED LIGHT EVEN IN A FLAT SURFACE

Mileage: 70,000

CHECK TRANSMISSION, SERVICE TRANSMISSION, AND SERVICE PARK BREAK KEEPS SHOWING UP ON MY DRIVE SCREEN. IT DOESN'T ALLOW ME TO DRIVE FASTER THAN 15 MPH. WHEN I SHIFT IT INTO GEAR IT SNATCHES LIKE THE ENGINE HAS JUMPED OUT OF THE OF THE VEHICLE. *TR

Mileage: 135,000

THE OIL FILTER HOUSING IS MADE A OF CHEAP FLIMSY PLASTIC ON MY 2014 JEEP CHEROKEE TRAILHAWK. OIL IS LEAKING FROM THE VEHICLE AND THE OIL FILTER HOUSING/COOLER REQUIRES REPLACEMENT. A QUICK SEARCH ON THE INTERNET REVEALS THAT TONS OF JEEP CHEROKEE OWNERS ARE EXPERIENCING THE SAME ISSUE. THE COST OF REPLACEMENT IS ROUGHLY $700-1000. NEWER MODELS HAVE BEEN MODIFIED TO PREVENT THIS ISSUE, BUT THAT DOESN'T HELP 2014 OWNERS. THE ATTACHED PICTURES SHOW POOLING OIL NEXT TO THE PLASTIC OIL FILTER HOUSING. THIS ISSUE NEEDS TO BE ADDED TO THE RECALL LIST OR COVERED UNDER COMPLEMENTARY REPAIR. *TR

Mileage: 60,000

MY HUSBAND AND I PURCHASED A USED 2014 JEEP CHEROKEE LIMITED 4 CYLINDER FOR OUR DAUGHTER IN 2017. WE NOTICED EARLY ON THAT IT HAD SHIFTING PROBLEMS WITH ITS GEARS. IT WOULD SORT OF JERK AND LUNGE FORWARD WHEN SHIFTING GEARS. WE PURCHASED THE VEHICLE FROM A CARMAX IN NORTH CAROLINA. WE ALSO PURCHASED THE MAXCARE EXTENDED WARRANTY, GOOD FOR 60 MONTHS AND 100,000 MILES. THE CAR HAD 38,000 MILES WHEN WE PURCHASED IT. WE HAD IT A FEW WEEKS BEFORE RETURNING IT TO CARMAX COMPLAINING ABOUT THE JERKING. CARMAX SAID THEY TRIED A FEW THINGS, BUT ULTIMATELY SAID IT COULDN'T BE FIXED; THAT IT WAS JUST A "JEEP THING." AND ADVISED US TO TAKE IT TO A JEEP DEALER IF OUR PROBLEMS PERSISTED. THE TRANSMISSION ISSUES DID PERSIST. IT IS AN ONGOING PROBLEM EVERY DAY. IT JERKS, LUNGES, DOESN'T ACCELERATE PROPERLY OR SHIFT GEARS PROPERLY, AND FEELS UNSAFE. THE JERKING HAPPENS ON CITY STREETS MOSTLY, ALTHOUGH IT JERKS ALMOST ANY OTHER TIME AS WELL. IT WILL EVEN LUNGE FORWARD AFTER COMING TO A STOP LIKE AT TRAFFIC LIGHTS FOR EXAMPLE. A JEEP DEALER IN 2019 PERFORMED A SOFTWARE UPDATE TO THE POWER TRAIN MODULE SAYING JEEP WAS AWARE OF THE PROBLEMS, BUT THE SOFTWARE UPDATE WOULD FIX IT. THE UPDATE HAD NO AFFECT ON THE CAR. NO IMPROVEMENT WAS OBSERVED. THE CAR IS SCHEDULED TO RETURN TO THE SHOP FOR THE SAME ISSUE TOMORROW. MY DAUGHTER FEELS UNSAFE IN THIS CAR.

Mileage: 60,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT AN INTERSECTION, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND STALLED WITH THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM RIEHL'S FRIENDLY CHRYSLER DODGE JEEP RAM OF LAPEER (1515 S LAPEER RD, LAPEER, MI 48446) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

Mileage: 148,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING IN TRAFFIC, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO DIEHL CHRYSLER DODGE JEEP RAM OF ROBINSON (6181 STEUBENVILLE PIKE, MCKEES ROCKS, PA 15136, (412)722-1800. THE DEALER ACKNOWLEDGED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

I PULLED INTO A PARKING SPACE IN FRONT OF ACE HARDWARE ON MAIN STREET IN EAST ISLIP NEW YORK. I PUT THE CAR IN PARK. AS I TOOK MY FOOT OFF THE BRAKE THE CAR CONTINUED MOVING FORWARD AND HIT A STACK OF WHEELBARRELS IN FRONT OF THE HARDWARE STORE. IT DAMAGED MY LICENSE PLATE ON THE FRONT END OF THE CAR THE LICENSE PLATE BRACKET AND PUT A SIGNIFICANT CRACK IN THE PAINT ON THE FRONT BUMPER. I HAVE ALSO NOTICED THAT AT OTHER TIMES WHEN I PUT THE CAR IN PARK AND TAKE MY FOOT OFF THE BRAKE THE VEHICLE MOVES FORWARD OR BACKWARD AS MUCH AS 2 INCHES AFTER BEING PUT IN PARK. THIS OCCURRED ON JUNE 23RD 2020

Mileage: 87,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN HE WAS UNABLE TO SHIFT FROM NEUTRAL TO PARK. THE CONTACT STATED SERVICE IMMEDIATELY WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE SLOWLY TO THE JEEP CHRYSLER DODGE RAM CITY SERVICE DEPARTMENT LOCATED AT 163 HARVARD AVE, STAMFORD, CT 06902, (203) 869-6666, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 45,925.

Mileage: 45,925

I HAVE A SAFETY PROBLEM IN JEEP CHEROKEE TRAILHAWK 2014 IN PTU AND SHAFT DRIVE SINCE FEBRUARY 2020 WHILE I'M DRIVING ON THE HIGHWAY AND I REPORTED THE CAR TO THE DEALERSHIP THEY TOLD ME NEED TO REPLACE THE PARTS AND WHEN I SAW YOUR SITE POSTING THE LINK INCLUDING THE VIN NUMBER I CHECK MY CAR AND I FOUND THERE IS RECALL FOR THE CAR AND I EMAIL TO THE DEALERSHIP THEY REFUSE TO RECEIVE THE CAR REFERRING TO OUR PHONE CONVERSATION TODAY MORNING, YOU SAID THAT YOU ARE UNABLE TO SHARE WITH ME THE OFFICIAL DOCUMENT FROM YOUR SYSTEM SHOWING THATNO RECALLS FOR THE MENTIONED VEHICLE, ALSO YOU SAID THAT YOU WILL NOT RECEIVE THE VEHICLE IN YOUR WORK SHOP BECAUSE AS YOU MENTIONED EARLIER IN YOUR MAIL THAT YOU DID NOT RECEIVE ANY RECALLS FROM THE MANUFACTURER ON YOUR SYSTEM, IN ADDITION YOU TOLD ME YOURGOOD COMPANY NOT OBLIGATED TO PROVIDE ANY COMPENSATION RESULTING FROM THIS MANUFACTURERS DEFECT IN THE VEHICLE BECAUSE TILL THIS DATE YOU DID NOT RECEIVE A NOTIFICATION FROM THE MANUFACTURER STATING THIS. WE DISCUSS THE ABOUT THE DAMAGE IN THE PTUI EXPLAINED TO YOU WHAT I UNDERSTAND FROM MY SIDE ONCE I SAW THE PHOTOS WHICH PROVIDED EARLIER BY JEEP SERVICE TEAM YOU CAN EASILY NOTICE THAT THE DAMAGE HAPPENED FROM INSIDE THE PTU AND DUE TO THE OVER FRICTION AND WRONGAXIAL ROTATION OF THE SHAFT DRIVE PART IN THE PTU WHICH LED TO DAMAGE THE TEETH OF THE SHAFT DRIVE AND RESULT A UNIFORM DAMAGE SHAPE IN THE OUTER CASE OF THE PTU. LAST BUT NOT LEAST, I HOPE THAT YOUR TAKE THE NECESSARY ACTIONS TO SOLVE THIS ISSUE TO PROVIDE SAFE VEHICLE TO YOUR CUSTOMERS, COMPLYINGWITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BECAUSE SAFE CARS SAVE LIVES AND WHAT I BELIEVE SO FRUSTRATINGLY NOW IS THAT THE CAR I DRIVE WITH MY FAMILYIS NOT SAFEAND I WANT TO THANK GOD FOR NOT CAUSING ANY MAJOR ACCIDENT TO THE CAR OR TOTHE OTHERS WHEN DRIVING WITH MY FAMILY DURING THE TIME AM USING THE CAR. *TR

Mileage: 98

THE TRANSMISSION SLIPS FROM A STOP SOMETIMES. THEN OTHER TIMES IT'S A VERY FIRM START AND HARD SHIFTS. I HAVE RESEARCHED THIS A LOT. THIS ISN'T JUST MINE OR A FAULTY PART IT IS HOW THESE TRANSMISSIONS SHIFT. THEY DID A RECALL AND UPDATED SOFTWARE BUT DID T FIX THE ISSUE. AS OTHER PEOPLE HAVE SAID THE SAME THING. IT'S DANGEROUS WHEN I'M PULLING OUT INTO TRAFFIC AND I NEVER KNOW IF THE JEEP IS GOING TO GO OR SLIP. *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, AND WHEN EXITING THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE BUT WAS ABLE TO PARK. THE CONTACT WAITED FOR 15 MINUTES BEFORE RESTARTING THE VEHICLE AND DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR

Mileage: 100,000

I WAS DRIVING. VEHICLE SUDDENLY STOPPED MOVING AND GAVE MESSAGE THAT IT COULD NOT SHIFT UNTIL IT HAD STOPPED. I STILL HAD IT IN DRIVE. IT DID NOT MOVE. FINALLY IT DID, BUT I WAS STUCK IN THE ROAD FOR A COUPLE OF MINUTES. *TR

Mileage: 48,000

POWER TRAIN DISENGAGES AND REINSTALLS WHILE DRIVING AND STOPPING, TRANSMISSION STICKS IN LOW GEAR WHILE IN MOTION. INCLINES AND COLDER WEATHER SEEM TO MAKE THIS HAPPEN MORE OFTEN. *TR

Mileage: 115,000

WHEN I PUT MY VEHICLE IN DRIVE AND START TO DRIVE THE 2 AND 3 GEAR SHIFTS A LOT HARDER THAN ALL OTHER GEARS AND WHEN I APPLY MY BRAKES AND THE VEHICLE SHIFTS DOWN THE SAME GEARS SEEM TO SHIFT A LOT HARDER THAN THE REST OF THE GEARS. *TR

Mileage: 92,000

VEHICLE WOULD NOT GO FORWARD WHEN STOPPED AT A RED LIGHT, CAR WAS UNABLE TO BE PUSHED OUT OF THE INTERSECTION, AND REQUIRED A TOW TRUCK TAKE IT TO THE DEALERSHIP. REPAIR WAS 35844 UPDATES AND DRIVE LEARN REPROGRAM TCM PCM 68103804AR TO 68241152AH. *TR

Mileage: 35,844

VEHICLE LOSS OF MOTIVE POWER WHILE DRIVING ON THE ROAD. VERY SCARY AND DANGEROUS! RECEIVED MESSAGE ON DASH: 'SHIFT TO P THEN DESIRED GEAR'. THE VEHICLE WAS ALREADY IN DRIVE. I BELIEVE THIS IS DUE TO AN ONGOING MANUFACTURE DEFECT S55. *TR

Mileage: 59,000

I STARTED MY CAR AND A SERVICE SHIFTER MESSAGE CAME UP. I WAS PARKED ON A FLAT CEMENT PAD IN MY DRIVEWAY. I ATTEMPTED TO PUT MY CAR IN REVERSE, AND IT WAS VERY HARD TO MOVE THE SHIFTER TO REVERSE. I STOPPED TRYING AND TURNED OFF MY CAR. WHEN I STARTED IT AGAIN THE MESSAGE WAS GONE. *TR

Mileage: 68,000

AFTER HAVING THE RECALL FOR THE TRANSMISSION CONTROL MODULE FIXED MY CAR STARTED STALLING OUT. IT SHIFTS INTO NEUTRAL WHILE DRIVING AND YOU HAVE TO STOP AND SHIFT TO PARK THEN BACK TO DRIVE. IT WILL NOT IDLE FOR LONG AND WILL DIE IF YOU DON'T CONSTANTLY PUMP THE GAS PEDAL. IT ALMOST DIED ON ME WHILE MAKING A LEFT TURN INTO A PARKING LOT IN ON COMING TRAFFIC. AND IT DIDN'T WANT TO GO UP HILL INTO MY DRIVEWAY, WHICH IS A TINY INCLINE. I DIDN'T HAVE ANY ISSUES WITH MY CAR UNTIL AFTER THE RECALL. *TR

Mileage: 60,000

I HAVE HAD MULTIPLE ISSUES REGARDING THE TRANSMISSION IN THIS JEEP CHEROKEE. IT FAILS TO MOVE FORWARD AFTER A STOP WHILE PRESSING THE ACCELERATOR THEN AT ABOUT 3.5 RPM TAKES OFF AND I HAVE HAD THIS ISSUE FROM THE BEGINNING. WE HAVE DONE MULTIPLE RECALLS AND STILL THERE ARE HARD SHIFTING ISSUES AND NOW THE PTU HAS FAILED. *TR

SERVICE TRANSMISSION CODE P0934. SOMETIMES IT'LL RUN JUST FINE NO PROBLEMS. OTHER TIMES I HAVE TO START AND TURN IT OFF SEVERAL TIMES BEFORE THE TRANSMISSION WILL WORK PROPERLY. AFTER THIS STARTED HAPPENING THE INFO CENTER STARTED DISPLAYING SERVICE SHIFTER. NO ONE WILL DIAGNOSE THE ISSUE AND CHRYSLER WANTS TO REPLACE THE TRANSMISSION AT COST TO ME BECAUSE THEY DON'T WORK ON THEM, THEY REPLACE THEM. *TR

Mileage: 95,600

A CONTINUOUS PROBLEM EXISTS WITH THE TCM/PCM FOR OUR VEHICLE WHEREAS IT GIVES LITTLE TO NO WARNING THAT POWER IS FAILING AND STALLS OUT WHILE CAR IS IN MOTION; RUNS ROUGH; RPM INDICATOR SHOWS ACCELERATION WHEN IT'S BASICALLY GOING UNDER 25 MPH; LIST GOES ON. THREE WEEKS AGO, NEW STARTER PUT IN. TWO WEEKS AGO, CAR STARTED ACTING UP AGAIN. DROPPED OFF AT DODGE TO LOCATE PROBLEM. THIS IS THE THIRD TIME IN PAST YEAR VEHICLE HAS HAD SAME ISSUE. IN DEC '19, DODGE CLAIMS IT NEEDED UPDATES FOR THE TRANSMISSION. OKAY...RUN UPDATES...$500 LATER. VEHICLE HAS BEEN INTO DODGE DEALERSHIP SEVERAL TIMES SINCE CAR WAS PURCHASED, AND BOTH TCM (RECALL REPLACEMENT) AND PCM (LAST WEEK) HAVE BEEN REPLACED. WE INQUIRED ABOUT ANY FURTHER UPDATES NEEDING DONE AT THAT TIME..."NO, IT'S GOOD TO GO." UNFORTUNATELY, DURING THIS PCM REPAIR PROCESS, THEY INFORMED US THAT THE "BAD" PCM HAD ALSO DAMAGED THE STARTER (YES, THE BRAND NEW ONE) AND THE CAR BATTERY (NEW AS OF OCT 2019). THE PCM PARTS/REPAIR ALONE SUCKED $1300 OUT OF MY ACCOUNT. IT'S BEEN LESS THAN ONE WEEK SINCE WE FINALLY GOT THE VEHICLE BACK, AND WE ARE RIGHT BACK WHERE WE STARTED AS FAR AS PERFORMANCE, IE RUNNING ROUGH, DASHBOARD MESSAGES, LOSING POWER, STALLING OUT, ETC...AND THE NEW PCM WAS SUPPOSED TO HAVE BEEN THE PROBLEM. WHY ISN'T THERE ANYTHING THAT CAN BE DONE TO REMEDY THIS ISSUE? IT'S COSTING A SMALL FORTUNE JUST TRYING TO ENSURE IT'S EVEN SAFE TO DRIVE. OTHER DRIVERS TEND NOT TO BE VERY ALERT WHEN IT COMES TO APPROACHING A VEHICLE THAT IS GOING MUCH SLOWER THAN OTHER TRAFFIC; VERY SCARY WHEN OUR JEEP BEGINS TO FAIL IN TRAFFIC. THIS ISSUE PRESENTS SAFETY CONCERNS FOR MY KIDS DRIVING VEHICLE. THESE ARE COMMON, KNOWN ISSUES AMONG OTHER JEEP OWNERS AND I DON'T UNDERSTAND WHY THE CONSUMER IS RESPONSIBLE FOR UPKEEP/REPAIR ON A BAD AUTO ENGINEERING DESIGN, MUCH LESS DRIVING AN UNSAFE VEHICLE.

Mileage: 107,780

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE VEHICLE JERKED WITH AN ABNORMAL SOUND. THE VEHICLE WAS TURNED OFF AND BACK ON WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE IN FIRST GEAR AND PARKED THE VEHICLE OVERNIGHT. THE FOLLOWING DAY THE VEHICLE WAS STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO OUTER BANKS CHRYSLER DODGE (3000 N CROATAN HWY, KILL DEVIL HILLS, NC 27948, (252) 441-1146), WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE POWER TRAIN MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT INCLUDED.

Mileage: 90,000

VERY HARD SHIFTING IN LOWER GEARS. THE VEHICLE WILL LUNGES FORWARD AT TIMES WHEN DOWN SHIFTING AT LOWER SPEEDS WHEN SHIFTING FROM THIRD TO SECOND, SECOND TO FIRST. THE VEHICLE WILL ALSO HAVE VERY JERKY UP SHIFTS FROM TAKE OFF TO SECOND GEAR AND SOMETIMES FEELS A DELAY IN SHIFTING INTO GEAR CAUSING A REVVING SENSATION. WE HAVE TAKEN TO DEALERSHIP AT LEAST THREE TIMES AND ONLY SOFTWARE UPDATES HAVE BEEN DONE TO VEHICLE. WE WERE TOLD THE TRANSMISSION IS KNOWN FOR THAT AND IS 'AN ADAPTIVE TRANSMISSION THAT CHANGES TO THE DRIVER'. SOMETIMES THE CAR WILL NOT HAVE THE PROBLEM AT ALL. WE HAVE ALREADY SPENT HUNDREDS OF DOLLARS JUST FOR SOFTWARE UPDATES TO BE DONE BY DEALER AND LEFT THE CAR FOR A WEEK WHILE THE DEALER TALKED WITH JEEP ABOUT FINDING A SOLUTION OR REPLACING THE TRANSMISSION. AFTER ONE WEEK WE RECEIVED THE CAR BACK WHEN NOTHING HAD BEEN DONE TO REMEDY THE SITUATION. *TR

Mileage: 50,000

THE TRANSMISSION SLIPS, IT DISENGAGES AND PUTS THE CAR IN NEUTRAL. IT ALSO JERKS. THE CAR WAS IN TRAFFIC, HAD TO PULL OVER.

STOPPED AT A LIGHT. WHEN IT TURNED GREEN, I TOUCHED THE GAS AND THE CAR WOULDN'T SHIFT. IT WAS STUCK AND WOULD ONLY ACCELERATE VERY SLOWLY TO 10 MPH. I PULLED OVER AND TURNED MY ENGINE OFF THEN TURNED IT BACK ON AND IT WAS FINE. THREE DAYS LATER, I'M AT A RED LIGHT, STOPPED AND THEN ACCELERATED TO MAKE A RIGHT. AGAIN, IT WOULDN'T ACCELERATE PAST 10 MPH. TURNED THE CAR OFF AND WHEN IT CAME BACK ON, IT ACCELERATED WITH SOME HESITATION BUT DID REACH 40 MPH. HOWEVER, THE SERVICE TRANSMISSION LIGHT ILLUMINATED. IN ABOUT A MILE, IT STARTED TO HESITATE AGAIN AS IF IT WERE ABOUT TO CHOKE. MADE IT HOME WITH THE SERVICE TRANSMISSION LIGHT STILL ON. I ONLY HAVE 68K MILES AND DO CITY AND LOCAL ROAD TRIPS--NO SERIOUS OFF ROADING. TRANSMISSION SHOULDN'T GO UP THIS QUICKLY. LUCKILY, NOT MANY PEOPLE ON THE ROAD.

Mileage: 68,000

THE SHIFTER IS NOT INTUITIVE AND PROVIDES POOR TACTILE AND VISUAL FEEDBACK TO THE DRIVER, INCREASING THE POTENTIAL FOR UNINTENDED GEAR SELECTION.ALSO WHILE AT A STOP LIGHT THE VEHICLE REQUESTED ME TO PARK, AND WHEN RETURNED TO DRIVE THE VEHICLE DID NOT DRIVE, I HAD TO TURN THE CAR OFF AND BACK ON.

Mileage: 87,890

THE SHIFTER IS NOT INTUITIVE AND PROVIDES POOR TACTILE AND VISUAL FEEDBACK TO THE DRIVER, INCREASING THE POTENTIAL FOR UNINTENDED GEAR SELECTION.ALSO WHILE AT A STOP LIGHT THE VEHICLE REQUESTED ME TO PARK, AND WHEN RETURNED TO DRIVE THE VEHICLE DID NOT DRIVE, I HAD TO TURN THE CAR OFF AND BACK ON.

Mileage: 87,899

MY SERVICE SHIFTER KEEPS POPPING UP ON MY DASH IT LOCKS MY DASH AND WHEN MY CAR SHIFTS TO DIFFERENT GEARS IT LAGS

WENT TO MY DEALER BECAUSE THE KEPT TEXTING ME TO DO THIS RECALL. I WAS NOT HAVING ANY ISSUES WITH MY VEHICLE. WHILE THERE, SERVICE MANAGER TOLD ME MY CAR WAS THROWING A CODE SERVICE SHIFTER AND WAS LIKE THAT WHEN I CAME IN TODAY. I SAID THAT IT WASN'T LIKE THAT WHEN I CAME IN. HE TOLD ME IT WAS A SENSOR AND IT WOULD BE 700 PLUS DOLLARS TO FIX IT. AGAIN I TOLD HIM THERE WAS NOTHING WRONG WHEN I CAME IN AND I REFUSED THE REPAIR. I GOOGLED THIS ISSUE ON CARGUS AND SEEMS THE WHOLE JEEP COMMUNITY IS HAVING THE SAME ISSUE. WHEN THE CODE SERVICE SHIFTER COMES ON IT BLOCKED ALL THE DIGITAL READ OUT INCLUDING SPEEDOMETER SO YOU CAN'T SEE YOUR SPEED. I DON'T KNOW IF THIS IS REAL OR A BAD SITUATION AND WHAT THE CAR WILL DO, IF IT TRULY IS A SHIFTER MALFUNCTION. THIS MAKES IT VERY UNSAFE AND SCARY TO DRIVE.

Mileage: 111,599

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN 2ND AND 3RD GEAR, THE ENGINE REVVED UP AND THE VEHICLE SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE LOCATED AT (2120 CHATMAN RD. CHATTANOOGA TN.) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEED TO BE REPROGRAMMED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. UPON INSPECTION, IT WAS DISCOVERED THAT GEAR FLUID LEAKED FROM THE REAR DRIVER SIDE DIFFERENTIAL AXLE BEARINGS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

I WAS DRIVING MY CAR ON THE CITY STREET GOING TO THE GROCERY STORE AND IT WAS MAKING A WEIRD NOISE. THEN EVERY TIME I CAME OUT OF BRAKING IT WOULD SEIZE UP, JERK AND MAKE A GRINDING NOISE. I TOOK IT TO A TIRE PLUS SHOP BECAUSE I THOUGHT IT MIGHT BE THE BRAKES. THE MECHANIC PUT THE CAR ON A RACK AND SHOULD ME THAT THE TRANSFER CASE WAS CRACKED AND LEAKING FLUID. HE SAID THAT IF I DROVE ANY FURTHER I WOULD HAVE BEEN STRANDED.

Mileage: 100,708

TRANSMISSION SHIFTS RANDOMLY STALLING OUT THE CAR WHILE DRIVING AT ALL SPEEDS HIGHWAY AND SIDE STREETS, , MUST STOP REMOVE KEY TO TRY TO RESTART AFTER SHIFTING INTO PARK

Mileage: 108,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LIMITED. WHILE DRIVING 10-15 MPH, VEHICLE STARTED TO SHAKE AND THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING AND LOST MOTIVE POWER. ADDITIONALLY, WHILE AT A LIGHT THE VEHICLE SHUDDERED VIOLENTLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM LOCATED AT (85 W KEMPER RD, CINCINNATI, OH 45246, 513) 782-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000. *BF*JB

Mileage: 81,000

WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.

Mileage: 79,000

CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.

Mileage: 55,839

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN ERRORS MESSAGE WAS DISPLAYED WHICH STATED TO SHIFT INTO PARK THEN SHIFT TO DESIRED GEAR. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND ALLOW THE VEHICLE TO RESTART AFTER SEVERAL MINUTES. THE CONTACT STATED THE FOLLOWING DAY THE VEHICLE EXPERIENCED THE SAME FAILURES. GALEANA CHRYSLER JEEP KIA 180 GREYSTONE BLVD, COLUMBIA, SC 29210, (260)434-4800, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE TRAILHAWK. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT'S DAUGHTER RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO STIVERS CHRYSLER DODGE JEEP RAM (2209 COBBS FORD RD, PRATTVILLE, AL 36066) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

ALL SHIFTER LIGHTS ARE RED AND DASH SCREEN IS LOCKED AND SAYS SERVICE SHIFTER. VEHICLE STILL SEEMS TO DRIVE NORMAL SO FAR BUT DASH SCREEN IS LOCKED.

Mileage: 74,000

SHIFTER SERVICE MESSAGE ON THE MAIN SCREEN APPEARED IMMEDIATELY AFTER GETTING A RECALL FIXED AT THE DEALERSHIP, "MARSHALL MOTORS" IN SALINA. THE MAIN SCREEN WILL NOT CHANGE, ALL LIGHTS ON SHIFTER CHANGE RANDOMLY TO DIFFERENT DRIVE MODES INDIVIDUALLY OR IN GROUPS. I'VE HAD SOME MINOR ISSUES WITH SHIFTING BUT I HEAR AND READ ABOUT MUCH BIGGER ONES WITH THE SAME MESSAGE. THERE ARE AT LEAST DOZENS OF COMPLAINTS, ON DOZENS OF SITES, ON THIS SAME ISSUE OVER SEVERAL YEARS OF THE PRODUCT.

Mileage: 46,000

SERVICE SHIFTER WARNING CAME ON ON ALL GEAR INDICATORS LIT UP

Mileage: 69,000

CAR HAS SERVICE PARK BRAKE ALERT LIGHT ON AND WILL NOT MOVE AT ALL. CAR WILL SHIFT INTO NEUTRAL AND WILL NOT GO BACK TO PARK UNTIL YOU MESS AROUND WITH IT FOR A FEW SECONDS. MILEAGE NUMBERS BLINKING, CHECK ENGINE LIGHT ON AND TRACTION LIGJT ON. PRIOR TO THIS, CAR SPEEDOMETER STARTED BLINKING CONTINUOUSLY WHILE DRIVING ON THE HIGHWAY. THIS IS VERY SCARY AND UNSAFE AS YOU ARE UNSURE TO WHAT IS GOING ON WITH THE CAR AS NO INDICATORS COME ON WHILE IT IS DOING IT.

Mileage: 147,000

I HAVE A 14 JEEP. I WENT THROUGH BOTH RECALLS WITH IN 3 MONTHS MY TRANSMISSION STARTED SHIFTING INTO NEUTRAL RANDOMLY AROUND 40 MPH. IT THROUGH A CODE P0997 LOW VOLTAGE TO SOLENOID F. IN A DAY CHECK ENGINE LIGHT WENT AWAY IN A WEEK IT CAME BACK. WENT TO DEALER PAID $1169 TO REPLACE VALVE BODY. IT NOW SHIFTS SMOOTHLY A LOT BETTER THAN IT EVER HAVE. IN MY PERSPECTIVE THE VALVE BODY POSSIBLY THE REASON THAT THE JEEPS SHIFTS HARD AND SHOULD BE RECALLED

Mileage: 95,139

CURRENTLY MY VEHICLE IS SHOWING AN ERROR CODE FOR SERVICE SHIFTER AND ALL THE SHIFTER LIGHTS ARE ILLUMINATED. CHRYSLER JEEP IS STATING THAT THIS PART IS BACK ORDERED AND THEY CANNOT CURRENTLY REPLACE THE PART. MY VEHICLE HAS ALSO HAD MULTIPLE TRANSMISSION RELATED COMPLAINTS INCLUDING MULTIPLE HARD SHIFT REPAIR REQUESTS. FIRST YEAR OF THE OWNING THE NEW VEHICLE THE TRANSMISSION WAS REPLACED. A RECALL WAS DONE ON 01/31 AND ON 02/01 THE CAR WOULD NOT START AND ALL ERROR CODES CAME ON. VEHICLE WAS IN MOTION WHEN SERVICE SHIFTER ERROR CODE CAME ON GOING ABOUT 40 MILES PER HOUR. I HAVE UPLOADED ALL THE SERVICE DOCUMENTS FROM THE DEALERSHIP.

Mileage: 130,000

IT IS JERKING AND HARD SHIFTING EVEN WITH A NEW TRANSMISSION. I HAVE HAD THIS PROBLEM SINCE THE PURCHASE OF THE VEHICLE. AFTER REPAIR AND REPLACEMENT OF NEW TRANSMISSION IT IS STILL HAPPENING.

Mileage: 97,000

VEHICLE DOES NOT GO WHILE ON INCLINE AT A STOP, REVS TO 3K RPM THEN WILL SPIN OUT TIRES. DELAYED START AT STOP LIGHTS AND SPEED UPS. HAD RECALL DONE SOFTWARE UPGRADE TWICE, DRIVES FINE FOR A COUPLE WEEKS THEN BACK TO IT. HAD NUMEROUS CLOSE CALLS WHILE PULLING OUT INTO TRAFFIC HAVE TO LET OFF GAS AND ACCEL AGAIN AND PRAY IT GOES...

AS I AM DRIVING THE SERVICE SHIFTER FLASHES ON DASHBOARD , CALL DEALER THEY NEVER HEARD OF IT . PUT CAR IN PARK TURN ENGINE OFF AND WAITED . TURN CAR ON MESSAGE DISAPPEARS CAR RUNS BUT IT STILL HAS A JERK WHEN TRYING TO SHIFT INTO GEAR AND NOT PICKING UP SPEED BUT RPM SHOW 3 AND 4.

Mileage: 94,129

WE PURCHASED THE 2014 JEEP CHEROKEE TRAILHAWK IN 2015. WE HAVE COMPLAINED NUMEROUS TIMES TO THE LOCAL JEEP DEALERSHIP REGARDING THE TRANSMISSION LUNGING FORWARD, DOWNSHIFTING HARD OR BASICALLY ROUGH SHIFTING. THEY TOLD ME ON ALL OF THOSE OCCASIONS AFTER LOOKING AT THE VEHICLE THAT IS WAS NORMAL AND PROBABLY USER ERROR. WE TOOK THE VEHICLE IN FOR THE NUMEROUS RECALLS REGARDING THE TRANSMISSION. WAS TOLD SEVERAL TIMES IT WAS FIXED AND THERE IS NOTHING WRONG WITH THE TRANSMISSION. NOW THAT THE CAR IS OUT OR WARRANTY, IT NEEDS A NEW TRANSMISSION. THIS WAS TOLD TO ME AFTER THEY DIAGNOSED IT WITH AN ELECTRICAL ISSUE IN THE TRANSMISSION THAT COULD BE FIXED FOR $1200. NOW THEY SAY THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I FEEL LET DOWN AND DISGUSTED WITH THE DEALERSHIP AND JEEP AS A WHOLE. I AM NOT SURE WHAT I CAN DO AT THIS POINT AS I WAS LISTENING TO THE JEEP DEALERSHIP REGARDING THIS ISSUE.

WHILE IN MOTION ON HIGHWAY TRANSMISSION LIGHT CAME ON AND VEHICLE SUDDENLY SLOWED DOWN PERHAPS ENTERING SAFETY MODE. TRANSMISSION CODE INDICATES COOLANT TEMP ISSUE. THIS YEAR, MAKE AND MODEL RECALLED FOR TRANSMISSION ISSUES BUT OUR VIN NOT INCLUDED.

Mileage: 74,800

WHEN THE CAR IS STOPPED ON ANY KIND OF INCLINE, THE CAR INITIALLY WILL NOT ACCELERATE WHEN THE ACCELERATOR IS PUSHED. INCREASED PRESSURE RESULTS IN A CLUNKING SOUND AND A JACK-RABBIT ACCELERATION, VERY DANGEROUS, ESPECIALLY IF I TURN RIGHT OR LEFT FROM AN INCLINED STOP. IT WAS LAST REPROGRAMMED DUE TO A RECALL IN DECEMBER, 2020. THE CAR HAS BEEN TO THE DEALER TWICE FOR REPROGRAMMING OF THE CVT. EACH TIME THE CONDITION IMPROVES FOR 100-200 MILES, THEN RETURNS TO ITS FORMER CONDITION AND RESULTING PROBLEMS AS DESCRIBED ABOVE. THE AVERAGE MPG ALSO FLUCTUATES BY AS MUCH AS 10 MPG DURING THE PROCESS.

Mileage: 70,000

WHILE DRIVING ON 2 OCCASIONS THIS WEEK MY CAR STALLED OUT OF THE BLUE AND I LOST POWER. ADDITIONALLY MY CAR ON SEVERAL OCCASIONS HAS SHIFTED INTO NEUTRAL ON IT OWNS WHILE DRIVING. AFTER DOING RESEARCH ON THE PROBLEMS I FOUND THAT SOME 2014 JEEP CHEROKEES WERE RECALLED FOR THIS EXACT ISSUE BUT MY CAR WAS NOT IN THE RECALL.

Mileage: 75,000

WHEN WE STARTED TO ACCELERATE THE JEEP JERKED INTO GEAR. WE STARTED TO HEAR A CLANKING NOISE AND SOUNDED LIKE A PART WAS RATTLING. SINCE IT DID NOT SOUND GOOD WE PULLED OVER AND CALLED A TOW TRUCK TO TOW IT TO THE DEALERSHIP NEAREST TO US. AFTER THE INSPECTION, THE DEALERSHIP TOLD US THAT THE PTU ON OUR 2014 JEEP CHEROKEE WAS BUSTED AND THE CAR IS NO LONGER ABLE TO BE DRIVEN. PRIOR TO THIS EVENT WE TOOK THE JEEP INTO ANOTHER DEALERSHIP SEVERAL TIMES TELLING THEM THAT WHEN WE ACCELERATE IT JERKS INTO GEAR. THEY TOLD US THAT THREE UPDATES NEED TO BE DONE ON THE SOFTWARE OF THE VEHICLE. WE WERE TOLD THAT THE UPDATES HAS TO DO WITH THE COMMUNICATION OF THE TRANSMISSION AND THE PARTS THAT ARE INVOLVED WHEN YOU ACCELERATE THE VEHICLE. AFTER WE COMPLETED THE UPDATES THE JEEP DROVE SMOOTH BUT THEN STARTED JERKING AGAIN SHORTLY AFTER. NOW THE COST OF REPLACING THE PTU IS OVER $2000. WE HAVE READ MULTIPLE FORUMS AND FEEDBACK FROM OTHER 2014 JEEP CHEROKEE CUSTOMERS THAT HAVE HAD THE SAME PROBLEM. I HAVE COME TO THE CONCLUSION THAT THIS IS A MANUFACTURER DEFECT AND THIS SHOULD BE COVERED BY CHRYSLER.

Mileage: 100,400

TRANSMISSION CONTINUES TO SHIFT INTO NEUTRAL WHEN SLOW DOWN TO A STOP.

Mileage: 62,525

JEEP CHEROKEE LATITUDE 2.4L HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

Mileage: 87,000

IN MOTION AND STATIONARY. A MESSAGE CAME UP IN THE CLUSTER SAYING SERVICE SHIFTER. ALL THE LIGHTS ON THE SHIFTER WERE ILLUMINATED. HAS HAPPENED 3 TIMES WITHIN 100 MILES. RESTART THE CAR REMEDIES TEMPORARILY

Mileage: 86,000

I TOOK MY 2014 JEEP CHEROKEE IN FOR A RECALL NOTICE TO HAVE SHIFT POINTS CHANGED. UPON RECEIVING THE VEHICLE BACK I NOTICED A THUMPING NOISE WHENEVER THE VEHICLE WAS NOT EXCELERATING. I CONTACTED THE DEALERSHIP TO INFORM THEM THE RECALL DIDNT WORK, TOOK THE VEHICLE BACK TO HAVE IT LOOKED AT. WAS INFORMED THAT A NEW POWER TRANSFER UNIT (PTU) NEEDED TO BE INSTALLED AND THAT IT HAD NOTHING TO DO WITH THE RECALL. I WAS INFORMED THE 5 YEAR WARRANTY HAD EXPIRED IN APRIL OF 2019 EVEN THOUGH THE VEHICLE ONLY HAD 69500 MILES ON IT. AFTER TWO WEEK OF THE VEHICLE BEING IN THE SHOP I CONTACTED THEM AND WAS TOLD THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED AND IT WASN'T THE PTU. I HAD THE REPAIRS MADE ONLY TO FIND OUT A "CERTIFIED" USED TRANSMISSION WAS INSTALLED AND HAS TO BE RETURNED AS THERE IS A HESITATION BETWEEN SHIFT BETWEEN 2 AND 3 GEAR.

Mileage: 64,979

WHILE DRIVING OUR 2014 JEEP CHEROKEE LATITUDE (3.2L) THE SERVICE SHIFTER LIGHT CAME ON AND ALL RED LIGHTS APPEARED ON THE SHIFTER CONSOLE. IT DOES NOT STAY ON AFTER TURNING OFF ENGINE, AND HAS ONLY COME ON 3 TIMES OVER 2 MONTHS. IT DOES NOT APPEAR TO EFFECT THE OPERATING OF THE CAR. THE DEALER CHECKED IT OUT AND SAYS WE NEED TO HAVE THE FLOOR SHIFTER ASSEMBLY REPLACED, AND AT A COST OF $738.75. I COULD NOT FIND ANY RECALLS ON IT BUT I DID SEE A LOT OF COMPLAINTS UPON SEARCHING ONLINE. SO FAR IT HAS ONLY COME ON DURING HIGHWAY DRIVING SPEEDS.

Mileage: 61,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, THE VEHICLE SEIZED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, "SHIFT TO PARK AND BACK TO DRIVE" WAS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND CONTINUE DRIVING INITIALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO TUTTLE-CLICK CHRYSLER JEEP DODGE RAM (40 AUTO CENTER DR, IRVINE, CA 92618, (949) 472-7400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 33,000. *LN *TR

Mileage: 33,000

VERY CLUNKY AND UN EVEN SHIFTING. IF I SPEED UP AND LET GO OF THE GAS THE WHEELS LOCK UP AND IT FEELS LIKE SOMEONE REAR ENDED ME. SOMETIMES WHEN GOING IN REVERSE AND THE WANT TO GO FORWARD IT SEEMS THE CAR CAN'T FIND THE GEAR AND IT GET STUCK IN NEUTRAL FOR A WHILE.

Mileage: 85,000

RECALL: "2014-2015 JEEP CHEROKEE VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS. THE TRANSMISSION SENSOR CLUSTERS MAY HAVE INSUFFICIENT CRIMPS IN THE TRANSMISSION WIRE HARNESS, AND AS A RESULT, THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL." I HAVE A 2014 JEEP, THIS IS EXACTLY WHAT MY CAR IS DOING! MY VIN# IS NOT LISTED AS HAVING A RECALL ON IT?? THIS WILL JUST HAPPEN AT ANY MOMENT NO WARNING, IT WILL JERK FORWARD SOMETIMES, THEN OTHERS TIMES, IT JUST COMES OUT OF GEAR AND THE SCREEN SAIDS TO PUT IN PARK THEN BACK TO THE GEAR. KINDA HARD TO DO THAT IN THE MIDDLE OF THE INTERSTATE OR BUSY HIGHWAY. (I'M GOING TO GET KILLED!) IT SEEMS TO LOOSE POWER/ IT SOUNDS/FEELS LIKE IT'S STUCK IN A LOWER GEAR THAN IT SHOULD BE AT TIMES.

Mileage: 60,000

THE AUGUST 2019 RECALL NOTICE STILL HAS NOT FIXED THE ISSUE WITH THE TRANSMISSION. IT STILL FAILS TO SHIFT INTO 1ST GEAR AT A ROLLING STOP.. AT A ROLLING STOP, IT SHIFTS INTO NEUTRAL AND THEN HESITATES FOR 1 TO 2 SECONDS BEFORE SHIFTING INTO GEAR. THIS HESITATION CAN BE DANGEROUS WHEN IN TRAFFIC.

Mileage: 54,000

MY DAUGHTERS JEEP CHEROKEE SPORT 2.4L AT 62000 MILES HAS SHUT DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING CITY STREETS AND WHEN BRAKING HARD TO AVOID ANOTHER CAR. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL GETS HARD TO STEER . THE DASH COMES ON WITH AN ERROR ON SCREEN SAYING, "CAR MUST BE IN PARK IN ORDER TO SHIFT." TURNING THE KEY DOES NOTHING UNTIL WE TRY MULTIPLE TIMES.

Mileage: 62,096

AFTER STARTING VEHICLE AND PUTTING IT IN GEAR THE SERVICE SHIFTER LIGHT COMES ON AND ALL THE LIGHTS ON RIGHT SIDE OF SHIFTER. THESE LIGHTS ARE FOR TELLING YOU WHAT GEAR YOU ARE IN,PRND. IT IS ON AFTER PUT INTO GEAR AT ALL TIMES. IT DOES NT MATTER THAT THE CAR IS STATIONARY OR MOVING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE WITH JEEPS ONLINE.

Mileage: 90,200

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE SHIFTED HARD AND THE CHECK ENGINE, TRANSMISSION, AND PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE ENGINE WAS RUNNING BUT THE RPMS DID NOT INCREASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE A SOFTWARE UPDATE WAS COMPLETED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN CLEARED THE CODES. THE FAILURE RECURRED AND THE VEHICE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT TOOK THE VEHICLE TO TYLER CHRYSLER DODGE JEEP RAM (1102 S 11TH ST, NILES, MI 49120, (833) 294-1607) WHERE IT WAS DIAGNOSED THAT THE VALVE BODY WIRING HARNESS FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT NOTICED THE VEHICLE WAS NOT RUNNING CORRECTLY. THE VEHICLE WAS TAKEN BACK TO THE TYLER DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE RECALL WAS COMPLETED A SECOND TIME. THE TRANSAXLE WIRE HARNESS, THE POWER CONTROL MODULE HARNESS, AND TRANSMISSION CONTROL MODULE WERE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: 71395088. THE FAILURE MILEAGE WAS APPROXIMATELY 81,778.

Mileage: 81,778

WHILE DRIVING HOME MY SERVICE SHIFTER MESSAGE APPEARED ON MY MESSAGE CENTER, ALL OF MY SHIFTER LIGHT CAME ON IN RED.

Mileage: 63,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE GEAR SHIFTED INTO SECOND GEAR WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO APPROXIMATELY FIVE DIFFERENT DEALERS, INCLUDING DUPAGE CHRYSLER DODGE JEEP RAM (630-446-1400, LOCATED AT 433 EAST NORTH AVENUE, GLENDALE HEIGHTS, IL 60139) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT REQUESTED THE CODES AND THE REQUEST WAS DENIED. THE TECHNICIAN PERFORMED A SOFTWARE UPDATE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO WORK WITH THE DEALER. THE WARRANTY WAS EXTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

Mileage: 28,000

MY VEHICLE BETWEEN 50,000 TO 62500 MILES HAVE BEEN SHUTTING DOWN WITH NO WARNING WHILE DRIVING. IT HAS STOPPED ENTERING HIGHWAY AND ON CITY STREETS. WHEN THE VEHICLE STOPS AND SUDDENLY ITS STEERING WHEEL LOCKS UP AND I CANNOT STEER VEHICLE. I HAVE ALREADY PAID FOR MYSELF TO GET ALTERNATOR REPLACED, CABIN FILTER, NEW SPARK PLUGS, AND SEVERAL BATTERIES AND PROBLEM STILL EXISTS. I HAVE HAD THIS VEHICLE 17 MONTHS.

Mileage: 63,252

THE SERVICE SHIFTER LIGHT WILL COME ON WHILE DRIVING AND THE LIGHTS AN THE SHIFTER WILL ILLUMINATE . AND THE FIRST TIME I WAS JUST GETTING READY TO TAKE OFF WHEREAS THE SECOND TIME THIS HAPPENED I WAS DRIVING .

Mileage: 107,412

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE VEHICLE WAS PLACED INTO DRIVE, IT LURCHED FORWARD AND THE 4X4 AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE CONTACT SPOKE WITH A LOCAL MECHANIC AND WAS INFORMED THAT THE TCM WAS FAULTY. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

INTERMITTENT JERKY TRANSMISSION SHIFTING, TYPICALLY AT LOWER SPEEDS (<20 MPH). WHEN THIS HAPPENS, OFTEN RESULTS IN TRANSMISSION ERROR THAT STATES VEHICLE MUST BE STOPPED OR PLACED IN PARK. UNTIL STOPPED AND PUT IN PARK, NO ACCELERATION OR ABILITY TO SHIFT OTHERWISE. TYPICALLY HAPPENS AT INTERSECTIONS OR STOP/GO TRAFFIC ... VERY DANGEROUS. WE HAD THE V69 RECALL PERFORMED ... STILL HAPPENED. WE TOOK IT BACK IN AND DEALER REPLACED THE TCM ... STILL HAPPENS. NEED TO RESOLVE BEFORE ALLOWING MY TEENAGE DAUGHTER TO CONTINUE DRIVING VEHICLE.

Mileage: 77,800

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO AUTO PLAZA CHRYSLER, DODGE, JEEP RAM (12830 MO 21 HIGHWAY DESOTO, MO 63020, 636-337-7777) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE REPAIRS DID NOT CORRECT THE FAILURE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED HARD, JERKED, AND HESITATED TO SHIFT INTO GEAR. WHEN THE ENGINE WAS STARTED, THE VEHICLE ENTERED INTO LIMP MODE AND THE SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND CHECK ENGINE WARNING INDICATORS ILLUMIATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER NUMEROUS TIMES FOR THE FAILURES. THE DEALER UPDATED THE ENGINE AND TRANSMISSION MODULES AND SOFTWARE SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

I SEPTEMBER I DID THE SAFETY RECALL ON MY JEEP. MY CAR STILL DOES NOT GO WHEN I STEP ON THE GAS (IT DOESNT DO IT ALWAYS) FROM A STOP. I WAS ALMOST SIDE SWIPED WAITING FOR THE JEEP TO DECIDE TO GO. THIS IS AN ON GOING PROBLEM AND I WAS HOPEFUL WHEN THERE WAS FINALLY A RECALL. NOW THAT MY DAUGHTER IS ABOUT TO TURN 16 SHE IS PETRIFIED TO DRIVE THIS VEHICLE. AND I DONT BLAME HER. IF I HAD THE MONEY I WOULD BUY A NEW VEHICLE. I JUST WANT TO FEEL SAFE WHEN I STEP ON THE GAS TO GO FROM A STOP. I DONT WANT THE VEHICLE TO HESITATE IN GOING.

Mileage: 75,000

SERVICE SHIFTER FLASHES ACROSS DASH. ALL OF THE GEAR LIGHTS REMAIN LIT. CAR JERKS HARD INTO GEAR. CAR WILL ONLY MOVE IN REVERSE. I HAVE HAD SEVERAL TRANSMISSION RELATED ISSUES REPAIRED BY THE JEEP DEALERSHIP SINCE I PURCHASED THE VEHICLE IN JUNE 2017. 6 MONTHS AFTER PURCHASE I STARTED HAVING TRANSMISSION RELATED ISSUES. ON 10/25/19, CAR WOULD NO LONGER SHIFT INTO DRIVE. I AM LIVID ABOUT THE SITUATION. WHILE STILL PAYING A CAR NOTE, I'M TOLD I NEED TO PAY 5600 FOR A NEW TRANSMISSION.

Mileage: 104,000

WAS DRIVING JEEP AND IT STOPPED COMPLETE FORWARD MOVEMENT, WOULDN'T REV OR CONTINUE TO ACCELERATE AT ALL. SERVICE TRANSMISSION, ABS, AND TRACTION LIGHTS CAME ON THE DASH. TOWED INTO DEALERSHIP AND READ CODES FOR A FAULTY WHEEL SPEED SENSOR AS WELL. READING TONS OF POSTS ON HERE ABOUT PEOPLE GETTING THIS RECALL DONE. THEN A NEW BUG GETS UPDATED TO YOUR SOFTWARE TELLING YOU TO SERVICE SHIFTER. VERY WORRIED THIS WILL HAPPEN TO ME AFTER I GET V69 RECALL DONE MONDAY. TRANSMISSION HAS BEEN JUMPY/ROUGH SHIFTING SINCE I BOUGHT IT AT 69,000. HAVE COME TO ACCEPT THE FACT THE 9 SPEED IS A DEFECTIVE TRANSMISSION. VERY SAD EXECUTION ON THIS VEHICLES POWER TRAIN COMPONENTS.

Mileage: 89,000

FOR THE PAST YEAR, THE "SERVICE SHIFTER" WARNING APPEARS WHILE I'M DRIVING. TO REMOVE THE ALERT, I'VE SIMPLY HAD TO RESTART THE ENGINE AND IT CLEARS OUT. I DON'T FEEL ANY DIFFERENCES TO THE WAY THE CAR DRIVES, SO I'M ASSUMING THIS IS AN ELECTRONIC OR SENSOR BASED ALERT. TAKING IT TO THE DEALER, THEY WANT AN ASTRONOMICAL AMOUNT OF MONEY TO GET THIS FIXED. MOST DEALERSHIP DO NOT KNOW WHAT IS CAUSING THIS AND DON'T HAVE INFORMATION REGARDING THE ISSUE. I AM REQUESTING THAT AN INVESTIGATION IS CONDUCTED REGARDING THE ROOT CAUSE FOR THIS ISSUE. ACCORDING TO THE FORUMS, THIS IS HAPPENING TO MANY DIFFERENT MODELS OF JEEPS RANGING FROM 2014 AND NEWER.

Mileage: 50,000

WHEN I AM DRIVING MY CAR WILL SHIFT ITSELF INTO NEUTRAL AND STALL OUT AND THEN IT WILL SHUT OFF WHEN I AM TRAVELING 70 MPH DOWN THE HIGHWAY. THEN WHEN I HAVE TO TURN IT BACK ON I HAVE TO TURN THE KEY THEN SHIFT MY CAR INTO NEUTRAL AND LET IT COAST A LITTLE SO THAT WAY IT WILL TURN OVER. IT HAS DONE THIS 6 TIMES NOW AND THE LAST TIME THIS HAPPENED IT BROKE DOWN AND IT WOULD NOT START BACK UP. THE LAST THREE TIME THIS HAPPENED I WAS ON THE HIGHWAY, TRAVELING ABOUT 70 MPH. WHEN IT HAPPENED ABOUT THE THIRD TIME A DIFFERENT LIGHT CAME ON SAYING MY THROTTLE PEDDLE WAS GOING BAD AND THAT THE IGNITION WAS GOING BAD AS WELL. I TOOK IT TO GO GET THE CODES READ BUT EVERY WHERE I TOOK THEY WERE SAYING THEY COULD NOT HELP ME AND THAT WE WOULD HAVE TO PAY OUT OF POCKET FOR IT. MEANWHILE MY FIANCE AND I LOOKED UP RECALLS ON THE JEEP CHEROKEES AND THERE IS RECALLS ON THE TRANSMISSIONS AND OTHER THINGS AS WELL. AND ALL THE RECALLS ARE FOR THE 6 CYLINDER JEEPS BUT MY JEEP IS HAVING ALL THE SAME PROBLEMS THAT THE 6 CYLINDER JEEPS ARE HAVING. BUT NO ONE WILL HELP FIX IT. I HAVE TALKED TO CHRYSLER CORPORATION 2 TIMES AN EACH TIME WE TALK TO THEM THEY SAY IT IS NOT THEIR PROBLEM AND THAT IT IS OUR PROBLEM. MY CAR IS UNSAFE TO DRIVE AND IT DO NOT TRUST TO EVEN HAVE MY FAMILY IN IT.

Mileage: 81,000

SERVICE SHIFTER DISPLAY ON INSTRUMENT PANEL. CANNOT CHANGE GEARS. ALL OVER WORLD WIDE WEB WITH OTHERS HAVING SAME ISSUE. JEEP DEALER REPLACED. WITH NEW WIRE HARNESS AND GEAR SHIFT BEZEL. $500 DOLLARS. MIGHT HAVE BEEN A SERIOUS SAFETY ISSUE. WIRE HARNESS WAS NOT SOLDIERED CORRECTLY TO SHIFTER BEZEL.

Mileage: 64,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 80 MPH, THE TRANSMISSION SUDDENLY SHIFTED INTO NEUTRAL AND THE ENGINE SHUT OFF. DURING THE RECENT FAILURE, THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY AND HAD TO BE PUSHED OFF THE ROAD. THE DEALER (UNKNOWN DEALER INFORMATION) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER STATED THE SAME THING AS THE DEALER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE SEPARATE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

FILLED UP THE GAS TANK AND JEEP STARTED STALLING WITH IN THE FIRST MILE OF DRIVING, WAS THINKING IT MIGHT BE THE FUEL CAP SO I TIGHTENED IT AND DROVE THE JEEP FOR A FEW MILES AND EVERYTHING WENT BACK TO NORMAL. NEXT TIME, AFTER ANOTHER FILL UP A MONTH LATER, MY CAR STALLED WHEN I STOPPED AT A STOP SIGN ABOUT A MILE AFTER FILL UP, I WAS ABLE TO PULL OVER, AND I CHECKED THE GAS CAP AGAIN TO BE SURE IT WAS TIGHT AND RESTART THE ENGINE, THEN WHILE IN MOTION GOING THRU A TURN AT AN INTERSECTION ABOUT 1/4 OF MILE DOWN THE ROAD, IT TRIED TO STALL AGAIN BUT LUCKILY DIDN'T COMPLETELY SHUT OFF,AND THE TRANSMISSION SHIFTED TO NEUTRAL, AND THE DISPLAY SAID I NEEDED TO PLACE JEEP IN PARK THEN SELECT DRIVE. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, AND PLACED THE SHIFTER TO NEUTRAL THEN BACK TO DRIVE. I PROCEEDED DOWN THE ROAD AND THE VEHICLE AGAIN SHIFTED IN TO NEUTRAL AND THE DISPLAY STATED THE SAME, TO PLACE IN PARK THEN SELECT DRIVE. THIS ALL HAPPENED WITHIN TWO MILES AFTER FILLING UP. I DROVE IT ANOTHE 60 MILES OR SO AFTER THIS WITH NO PROBLEMS. HAD NO REAL PROBLEMS BEFORE THIS, OTHER THAN THE SHIFTING LAG EVERYONE HAS COMPLAINED ABOUT. ALL RECALLS HAVE BEEN ADDRESSED. NOT SURE IF THIS IS ONE PROBLEM CAUSING THE OTHER OR TWO SEPARATE PROBLEMS.I WILL TEST IT OUT ON A BACK ROAD AND TRY TO GET A PICTURE OF THE DISPLAY IF IT HAPPENS AGAIN AND PLAN A VISIT TO THE DEALER FOR A SERVICE CHECK AFTER THE HOLIDAY WEEKEND.

Mileage: 12,550

THE "SERVICE SHIFTER" WARNING COMES ON THE SCREEN AND ALL LIGHTS NEXT TO THE SHIFTER LIGHT UP. THIS HAS HAPPENED SEVERAL TIMES, AT HIGHWAY SPEEDS AND IN TOWN DRIVING. HAS NOT HAPPENED WHEN THE VEHICLE IS STOPPED. RESTARTING THE VEHICLE APPEARS TO RESET THIS CONDITION, BUT IT HAS COME BACK MULTIPLE TIMES.

Mileage: 70,000

WE HAVE A 2014 JEEP CHEROKEE LATITUDE 2.4 WE HAVE CONSTANT PROBLEMS WITH THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT AND PARKING BRAKE LIGHT COME ON AND THE CAR SHIFTS INTO NEUTRAL WITH NO WARNING WE'VE TAKEN IT INTO JEEP AND THEY TOLD US THEY DID A SOFTWARE UPDATE FOR THE TRANSMISSION WE GOT IT BACK AND IMMEDIATELY DONE IT AGAIN BUT IN THE INTERSECTION OF A BUSY ROAD. WE'VE CALLED THE DEALER BUT THEY TOLD US THERES NOTHING THEY CAN DO ITS GOING TO GET MY FAMILY SERIOUSLY HURT AND OTHERS. IT HAPPENS WITH NO WARNING JUST DRIVING SOMETIMES WHEN ACCELERATING OTHER TIMES WHILE ON THE FREEWAY AT 70 MPH I WISH WE NEW WHAT TO DO. IT HAPPENS 2 TO 3 TIMES A DAY

Mileage: 70,000

POWER TRAIN: TRANSMISSION HAS BEEN MAKING A LARGE THUG WHICH MAKES YOU FEEL LIKE YOU GOT HIT BY A CAR OR PUTS A DELAY WHICH YOU THINK THE CAR STALLS. NOW THE TRANSMISSION IS MAKING LOUD NOISES AND WITH A INCREASE OF TEMPERATURE. THIS ISSUE HAS BEEN ONGOING SINCE WE'VE BOUGHT THE CAR. EVERY TIME WE CHANGE THE OIL OR BRING IT TO THE DEALERSHIP, WE ASK ABOUT THIS ISSUE. THEY DID A SOFTWARE PUSH BUT IT STILL DID IT AND THE DEALERSHIP SEEM TO BLOW US OFF EVERY TIME.

DROVE THE VEHICLE TO WORK, EVERYTHING WAS NORMAL. GOT IN THE VEHICLE TO GO HOME AND THE CHECK ENGINE LIGHT, SERVICE TRANSMISSION LIGHT, AND SERVICE PARKING BREAK LIGHT CAME ON. WAS ABLE TO SHIFT INTO REVERSE, BUT THE SHIFT WAS EXTREMELY HARD. SOUNDED LIKE THE TRANSMISSION WAS ABOUT TO FALL OUT. HAD THE VEHICLE TOWED TO DEALERSHIP.

Mileage: 75,000

THE VEHICLE SHUTS OFF WHILE IN DRIVE AND RESULTS IN HARD START WITH ROUGH IDLE. THE VEHICLE SAYS THAT IT IS IN PARK AND NEEDS TO SHIFT INTO GEAR IN ORDER FOR IT TO MOVE. THIS VEHICLE WAS IN MOTION AND HAPPENED MULTIPLE TIMES ON CITY STREETS, HIGHWAYS, TURNING, AND BRAKING. THIS COULD RESULT IN A FATAL CRASH FOR OTHERS ON THE ROAD. ECU TCU ECM ARE BELIEVED TO BE AT FAULT FOR THIS PER JEEP. THE JEEP IS IN SHOP AND AWAITING INVOICES TO SEE IF THIS FIXES THE PROBLEM. I BELIEVE IT IS THE SAME RECALL AS THE V6 VERSION.

Mileage: 25

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 1-2 MPH, THE CHECK TRANSMISSION AND PARKING BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ALSO STARTED TO SHUDDER. ADDITIONALLY, WHILE ACCELERATING FROM A STOP, THE TRANSMISSION EXPERIENCED HARD SHIFTS BETWEEN FIRST AND SECOND GEAR. THE VEHICLE WAS TAKEN TO DON MILLER DODGE CHRYSLER JEEP RAM FIAT (5802 ODANA RD, MADISON, WI 53719, (608) 270-5000) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

THE "SERVICE SHIFTER" ALARM COMES ON WHILE I AM DRIVING AND ALL THE LIGHTS ON THE GEAR SHIFT LIGHT UP RES. P RDN, ALL OF IT. THE CAR STILL RUNS. THIS HAS HAPPENED 8 TIMES NOW. I PULL OVER AND PUT THE CAR IN PARK, TURN IT OFF AND TURN IT BACK ON AND IT IS ALL OKAY. THE DEALER SAID IT JUST NEEDS AN UPDATE. DID THAT THE FIRST TIME IT HAPPENED BUT IS HAPPENING AGAIN AND AGAIN.

Mileage: 57,000

AS I APPROACHED AN INTERSECTION AND PUSHED ON THE BREAKS THE CAR STALLED OUT. WARNING LIGHTS CAME ON. AFTER RESTARTING THE CAR IT STALLED OUT AGAIN WHEN I TRIED TO BREAK A SECOND TIME. THIS HAS HAPPENED AT LEAST 4 TIMES. THE LAST TIME IT HAPPENED, THE CAR STALLED OUT IN THE MIDDLE OF A MAIN ROADWAY AS I APPROACHED A RED LIGHT; I WAS ALMOST REAR-ENDED. I TRIED TO RESTART THE CAR. ONCE I GOT IT RESTARTED I TRIED TO PUT IT IN GEAR AND THE CAR BUCKET AND STALLED OUT AGAIN. I TRIED A NUMBER OF TIMES TO RESTART THE CAR AND EVENTUALLY GOT IT STARTED. I EVENTUALLY GOT IT INTO GEAR AND STARTED TO DRIVE OFF THE ROADWAY. THE CAR DROVE VERY JITTERY AND WITH LITTLE TO NO POWER. MOST WARNING LIGHTS ON THE DASH CAME ON - 4WD INOPERABLE; PUT CAR INTO GEAR AND RESTART, SERVICE TRANSMISSION, TRACTION CONTROL PROBLEM, BATTERY PROBLEM. I HAVE HAD IT TO TWO DEALERSHIPS. ONCE SAID IT WAS THE BATTERY; I REPLACED IT. THE OTHER FIRST SAID IT WAS OIL CONSUMPTION WITH THE ENGINE BUT WHEN THAT TURNED OUT NOT TO BE THE CASE THE DEALERSHIP AND CHRYSLER/JEEP ARE TELLING ME THAT THIS IS A PROBLEM DUE TO OVERFILLING THE GAS AND THAT THE ONLY FIX IS NOT TO TOP OFF THE GAS TANK. REALLY? THIS ONLY STARTED AT @ 42,000 MILES. ALSO, I DON'T THINK THE GAS WAS TOPPED OFF EACH TIME THIS HAPPENED. I ALSO LIVE IN A STATE WHERE YOU CANNOT PUMP YOUR OWN GAS SO IF THE GAS STATION PUTS TOO MUCH GAS IN THE CAR STALLS AND CREATES A SAFETY HAZARD? HOW MUCH IS TOO MUCH GAS? THERE IS NOTHING IN THE CAR MANUAL. THERE IS NO WARNING IN AND AROUND THE GAS TANK. THIS IS A VERY SERIOUS PROBLEM AND CAUSES A VERY DANGEROUS CAR TO OPERATE. THERE EITHER NEEDS TO BE A REAL FIX FOR THIS PROBLEM OR THE CARS NEED TO BE TAKEN OFF THE ROAD. *LN*DT*JB

Mileage: 42,000

SHIFT SERVICE WARNING - 2014 JEEP CHEROKEE HAS BEEN HAVING PROBLEMS FOR SOME TIME WITH HESITATION WHEN SHIFTING INTO DRIVE OR REVERSE (LOUD BANGING NOISE WHEN INITIALLY SHIFTING). CAR HAS 113,000 MILES CURRENT, BUT ISSUE STARTED AT 85,000. @ DEALERSHIPS DID DIFFERENT WORK SAYING IT WOULD SOLVE THE PROBLEM (REPLACE FRONT CV SHAFTS AND REAR DRIVE SHAFT AT HIGH COST AND PROBLEM STILL EXISTED). NOW I AM GETTING A SHIFTER SERVICE WARNING LIGHT AND BANGING BETWEEN GEARS GETTING WORSE. 95% OF MILEAGE HAS BEEN HIGHWAY WITH NO STOP AND GO, SO THIS SHOULD NOT BE HAPPENING AND SHOULD BE A NATIONAL RECALL ON THE DRIVE SYSTEM. RESEARCHING THE AMOUNT OF COMPLAINTS ON THIS ISSUE ARE MASSIVE

Mileage: 85,000

TRANSMISSION SHIFT HASTES ON TAKE OFF

Mileage: 68,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ALWAYS EXPERIENCED TRANSMISSION FAILURE. THE CONTACT TOOK THE VEHICLE TO KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF ELKHORN (1300 WI-67, ELKHORN, WI 53121, (262) 686-2029) REGARDING AN UNKNOWN RECALL FOR A TRANSMISSION UPDATE. PRIOR TO THE RECALL REPAIR, THE TRANSMISSION WOULD GRIND, REV UP, AND THE VEHICLE LURCHED FROM A STOPPED POSITION. AFTER THE RECALL REPAIR, IF THE VEHICLE WERE ON AN INCLINE, IT WOULD OCCASIONALLY SHIFT OUT OF GEAR INTO NEUTRAL AND ROLL BACKWARDS. THE CONTACT HAD AN EXTENDED WARRANTY ON THE VEHICLE SINCE IT WAS PURCHASED BRAND NEW. THE WARRANTY WAS FOR UNLIMITED MILES FOR UNLIMITED YEARS. THE DEALER WAS CALLED BACK AFTER THE FAILURES RECURRED AND STATED THAT THEY COULD NOT REFLASH THE SOFTWARE BACK. THE MANUFACTURER TOOK A COMPLAINT FOR THE CUSTOMER, BUT HAD NOT CALLED BACK IN OVER A WEEK. THE CONTACT STATED THAT THE FAILURE WAS WELL KNOWN AND THERE WAS A CLASS ACTION SETTLEMENT THAT EXPIRED AFTER THE CONTACT MOVED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS INVALID.

RECALL NUMBER 16V-529 HAS NOT BEEN REMEDIED FOR 3 YEARS, AND I'VE EXPERIENCED NUMEROUS ISSUES BECAUSE OF IT. JEEP WILL NOT LOOK AT IT FOR FREE DESPITE THE FACT THAT I'M AFFECTED BY THIS WARRANTY. MY CAR SHIFTS INTO NEUTRAL WHILE DRIVING FREQUENTLY, AND IT'S UNACCEPTABLE THAT THERE HAS NOT BEEN A FIX FOR THIS YET.

EVER SINCE THE FCA RECALL V69, WE HAVE A PROBLEM IN WHICH "SERVICE SHIFTER" IS LOCKED ON THE MAIN DISPLAY AND RED LIGHTS STAY ON TO THE LEFT OF THE GEAR SELECTOR. THIS HAPPENS AT START UP AND STAYS ON WHILE DRIVING. THIS NEVER HAPPENED UNTIL RIGHT AFTER WE GOT THE RECALL V69 CORRECTED. IS FCA GOING TO SUBMIT A RECALL FOR THIS NEW PROBLEM?? THIS SHOULD NOT BE ON MY DIME.

Mileage: 52,291

TRANSMISSION FAILED OR SLIPPED INTO NEUTRAL WHILE DRIVING. I WAS DRIVING ON THE HIGHWAY GOING ABOUT 75 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT CAME ON AND THE CAR WOULDN'T ACCELERATE WHILE I WAS DRIVING. I HAD TO PULL OVER, TURN THE CAR OFF AND TURNED IT BACK ON THEN DROVE FINE. THE ENGINE LIGHT STAYED ON.

Mileage: 32,000

BEGINNING AT ABOUT 19000 MILES THE GEAR SHIFT LIGHTS WOULD ALL COME ON AT RANDOM TIMES WHILE DRIVING. STOPPING THE JEEP AND SWITCHING IT OFF WOULD MAKE THE LIGHTS GO OFF. AT ABOUT 90000 MILES IN ADDITION TO THE LIGHTS COMING ON THE SHIFTER, THE DASH WOULD LIGHT UP WITH "SERVICE SHIFTER" MESSAGE. ONCE AGAIN STOPPING AND TURNING OFF THE VEHICLE AND RESTARTING AS MANY AS 5 TIMES WOULD MAKE THE MESSAGE AND LIGHTS GO OFF. THE VEHICLE IS SERVICED REGULARLY AT THE JEEP DELEARSHIP AND WAS CHECKED SEVERAL TIMES WITH NO ERRORS SHOWING ON COMPUTER. AFTER GOING ON LINE TO RESEARCH THIS PROBLEM, I FOUND NUMEROUS WEBSITES WITH PEOPLE HAVING THE SAME PROBLEM AND STATING THAT THERE SHOULD BE A RECALL DUE TO THE LARGE NUMBER OF VEHICLES INVOLVED. ABOUT 2 MONTHS AGO THE SAME MESSAGE AND LIGHTS CAME ON AND IT TOOK OVER 10 MINUTES OF TRYING TO START BEFORE I COULD GET THE MESSAGE OFF AND ABLE TO PUT THE JEEP INTO GEAR TO CONTINUE ON MY WAY HOME (WAS OVER 2 HOURS FROM HOME ON THIS TRIP). THE JEEP DEALERSHIP ORDERED PARTS THAT THEY SAID SHOULD FIX IT (I WAS ORIGINALLY TOLD THAT IT WAS NOT PROBLEM AS LONG AS IT WAS GOING OFF). I SPENT OVER $500.00 GETTING THIS FIXED. SINCE THIS IS A RECURRENT PROBLEM WITH SO MANY PEOPLE, I BELIEVE THAT THERE SHOULD BE A RECALL TO FIX THE PROBLEM. THIS IS ALSO A DANGER TO DRIVERS LEAVING THEM STRANDED BESIDE THE ROAD BECAUSE OF THIS DEFECT. FROM THE ON LINE FORUMS THIS IS A PROBLEM WITH ALL MODELS AND YEAR MAKES OF JEEPS. MY JEEP STARTED THIS PROBLEM BEFORE THE WARRANTY WAS UP (AT 19000 MILES). HOWEVER SINCE IT WAS NOT REPAIRED (AND I HOPE IT IS) UNTIL AFTER THE WARRANTY HAD EXPIRED, I HAD TO PAY OVER $500.00 FOR WHAT I BELIEVE SHOULD HAVE BEEN A RECALL. IT TOOK OVER A MONTH FOR PARTS TO COME TO DEALERSHIP FOR REPAIR.

Mileage: 19,000

WHILE DRIVING THE VEHICLE SHIFTED INTO NEUTRAL AND PROCEEDED TO SLOW DOWN. BOTH THE ENGINE AND TRANSMISSION MESSAGE DISPLAYED ON THE DASH. TURNED THE CAR OFF AND TRIED TO DRIVE AGAIN BUT SAME THING HAPPENED. VEHICLE WAS TOWED TO THE JEEP DEALER.

Mileage: 73,395

WHILE DRIVING 60MPH ON A HIGHWAY VEHICLE DISPLAYED A SERVICE SHIFTER NOTIFICATION. ALL SHIFTER LIGHTS WERE LIT INSTEAD OF JUST DRIVE, WHICH I WAS CURRENTLY IN. WHEN I WAS AT A STOP I SHIFTED TO NEUTRAL AND BACK TO DRIVE AND ALL LIGHTS REMAINED ON, ALTHOUGH THE DASHBOARD SHOWED THE CAR RECOGNIZED THE GEAR IT WAS IN. WHEN I SHIFTED TO MANUAL AND WENT UP AND DOWN GEARS THE CAR DID NOT RECOGNIZE THAT CHANGE. I TURNED THE CAR OFF AND THEN BACK ON AND THE SERVICE SHIFTER NOTIFICATION WAS NO LONGER THERE AND SHIFTER LIGHTS WERE BACK TO NORMAL.

Mileage: 61,404

VEHICLE STARTED LOSING POWER WHILE STOPPED AT LIGHT IN TRAFFIC, LESS THAN A MILE DOWN THE ROAD WHILE COMING TO A STOP THE VEHICLE STARTED TO LUNGE FORWARD AS IF I WAS ACCELERATING THEN VEHICLE LOST POWER AND ENGINE STOPPED. VEHICLE MESSAGE STATED TO 'SHIFT TO PARK AND THAN SELECT DESIRED GEAR.' ONCE VEHICLE WAS SHIFTED TO PARK AND THEN TO DRIVE THE VEHICLE STARTED TO LOSE POWER AGAIN. WHILE DRIVING THE VEHICLE AUTOMATICALLY WENT INTO 'LIMP MODE' NEARLY CAUSING AN ACCIDENT. I MADE THE 5 MILE JOURNEY BACK HOME WITH THE VEHICLE LOSING POWER WHILE SLOWING OR LUNGING WHILE STOPPING. I AM SCARED TO DRIVE THE VEHICLE ON THE HIGHWAY AS THIS IS ALMOST GRANTEES THAT THERE WILL BE AN ACCIDENT. PRIOR TO THIS DAY NO SIGNS OF FAILING COMPONENTS.

Mileage: 57,000

AFTER TAKING THE VEHICLE TO THE DEALERSHIP TO ADDRESS THE FIRST RECALL RECALL S55/NHTSA 16V 529 REGARDING VEHICLE CHANGING GEARS TO NEUTRAL CAUSING LOSS OF POWER IT HAPPENED AGAIN ON THE HIGHWAY AT APPROXIMATELY 70 MPH. VEHICLE WAS TAKEN BACK TO DEALERSHIP ON OR ABOUT 9/25/19 TO ADDRESS THE CURRENT RECALLS HOWEVER IMMEDIATELY AFTER THE LIGHTS FOR EVERY GEAR ALL COME ON WHICH IS ONE OF THE SIGNS THAT THIS IS GOING TO OCCUR AGAIN AND IN ADDITION THERE IS NOW A "SERVICE SHIFTER" WARNING BEING DISPLAYED EVERY OTHER DAY OR SO. THIS PROBLEM HAS CLEARLY NOT BEEN CORRECTLY ADDRESSED IN THE PREVIOUS RECALLS.

Mileage: 69,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE "FOUR WHEEL DRIVE UNAVAILABLE" MESSAGE APPEARED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER (300 BALTIMORE PIKE, SPRINGFIELD, PA) AND THE TRANSMISSION WAS REPLACED. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURES CONTINUED. LATER, THE WATER PUMP WAS REPLACED AND THE TRANSMISSION WOULD NOT SWITCH INTO THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

THE VEHICLE HAS A CONSISTENT ISSUE OF SHUTTING OFF WHILE DRIVING AFTER REFUELING. ISSUE USUALLY OCCURS WITHIN A MILE OF THE GAS STATION. THE CAR WILL BEGIN STUTTERING AND LUNGING AND WILL SHUT OFF STOPPED OR EVEN AT HIGHWAY SPEEDS. THE PANEL SHOWS A TRANSMISSION LIGHT AND ENGINE LIGHT AND WILL NOT FUNCTION AGAIN UNTIL AFTER PUTTING IT IN PARK, TURNING OFF THE ACCESSORIES AND RESTARTING THE VEHICLE. THE VEHICLE RUNS FINE AFTER RESTARTING, AND WILL NOT HAVE THE ISSUE AGAIN UNTIL REFUELING. THE VEHICLE SHUTTING OFF ON THE HIGHWAY IS A VERY DANGEROUS AND NERVE-RACKING EXPERIENCE.*DT

Mileage: 66,953

I TOOK JEEP IN TO HAVE A SENSOR REPLACED (OIL PRESSURE) SENSOR. WHILE AT THE DEALERSHIP THEY ALSO DID A SAFETY RECALL UPDATE. AFTER GETTING THE JEEP BACK THE 4 WHEEL WOULD NOT ENGAGE AND NEITHER WOULD THE GAS PEDAL. TOOK JEEP BACK AND THEY STILL HAVE NOT FIX. SAID THE SW UPDATE COULD NOT HAVE CAUSED ISSUE. SAID THEY REACHED OUT TO CHRYSLER JEEP. JEEP WILL STILL NOT ENGAGE THE 4 WHEEL AND STILL AT THE DEALERSHIP-MARKS CASA DEALERSHIP IN ABQ-NEW MEXICO. ANY ASSISTANCE WOULD BE APPRECIATED OR EVEN ASSIST WITH CONTACTING DEALERSHIP ON ISSUE. UPDATE FROM HIM TODAY. IT APPEARS MORE WEIRD ISSUES HAVE ARISED. NOW MY CHEROKEE IS AUTONOMOUSLY ENGAGING THE REAR LOCKING DIFF. FOR NO REASON. THE SERVICE TECHS DON'T KNOW WHAT TO DO. SUGGESTING REPLACING THE COST IS VERY HIGH. HAD NO ISSUES TILL THEY DID THE FLASH ON JEEP.

Mileage: 90,900

A FEW MONTHS AFTER PURCHASING MY NEW JEEP CHEROKEE 2014, IT LOCKED UP. A HUGE BOOM SOUND WAS MADE EACH TIME I WENT TO SHIFT GEARS. THE DEALER SENT A TOW TRUCK TO TRANSPORT TO THE DEALER. THEY THEN RENTED ME A CAR. AFTER KEEPING MY VEHICLE FOR SEVERAL WEEKS THE PART CAME IN AND A REPAIR WAS MADE WHICH "FIXED" THE VEHICLE FOR A WHILE. THEN A FEW MONTHS LATER IT LOCKED UP AGAIN, ANOTHER REPAIR AND IT TOOK WEEKS AND A RENTAL CAR. THEN AFTER A THIRD VISIT A NEW TRANSMISSION WAS INSTALLED. THE CAR HAS BEEN ALRIGHT UNTIL THIS WEEK, SUNDAY, SEPT. 29, 2019, WHEN THE EXACT SAME THING HAPPENED AGAIN. I HAVE 80,000 MILES ON IT AND ONLY 60 ON THIS TRANSMISSION.I WAS NOT GIVEN A RENTAL CAR THIS TIME. THEY ONCE AGAIN DID THE VALVE BODY REPLACEMENT, ETC. SO NOW I AM WONDERING HOW LONG BEFORE THE TRANSMISSION COMPLETELY GOES OUT? I WAS CHARGED $444.00 FOR THIS REPAIR AND FEEL IT SHOULD HAVE BEEN COVERED UNDER THE POWERTRAIN WARRANTY? PLEASE EXPLAIN WHY IT WASN'T. I'VE ENJOYED MY VEHICLE WHEN IT HAS BEEN IN GOOD WORKING ORDER, HOWEVER I FEEL YOUR COMPANY SHOULD MAKE GOOD ON THEIR WARRANTY AND PRODUCT. YOU SHOULD HAVE COPIES OF ALL OF MY WORK PERFORMED AS IT WAS ALL DONE AT YOUR JEEP DEALERSHIP.I HAVE PAPER COPIES OF MY RECORDS, HOWEVER SOME TIMES WHEN I TOOK IT IN AFTER PURCHASE. I WASN'T ALWAYS GIVEN PROOF OF IT BEING SEEN. SHOULDN'T THIS QUALIFY FOR A LEMON?

Mileage: 80,000

I HAVE A 2014 JEEP CHEROKEE WITH 54,105 MILES. FIVE TIMES OVER THE LAST MONTH WHILE DRIVING, ALL THE GEAR SHIFT LIFTS TURN RED AND A MESSAGE COMES UP THAT SAYS SERVICE SHIFTER. WHEN I PARK THE CAR, SHUT IT OFF AND RESTART, THE MESSAGE IS GONE AND THE LIGHTS ARE NO LONGER RED. I HAVE RED MANY, MANY MESSAGES OF PEOPLE WITH IDENTICAL ISSUES. PLEASE LOOK INTO THIS PROBLEM.

Mileage: 54,150

THE PAST FOUR YEARS I HAVE EXPERIENCED MULTIPLE ISSUES AND SAFETY CONCERNS WITH THIS VEHICLE. THE VEHICLE UNEXPECTEDLY SHIFTS INTO NEUTRAL, LURCHES FORWARD AND EVEN STALLS OUT. MULTIPLE TIMES I HAVE BEEN UNABLE TO RESTART THE CAR.THIS HAS HAPPENED ON HIGHWAYS, BACK ROADS RESIDENTIAL STREETS. IT IS VEY UNPREDICTABLE. THE STEERING WHEEL LOCKS UP. I HAVE HAD IT TOWED TO THE DEALERSHIP AND HAVE BROUGHT IT IN MULTIPLE TIMES. I ALWAYS GET THE SAME RESPONSE. "WE CAN NOT DUPLICATE YOUR CONCERNS.'NOW ALL OF A SUDDEN THERE IS AN ACTUAL RECALL FOR THE COMPLAINTS I HAVE BEEN REPORTING FOR YEARS. I HAVE HAD TWO CASES WITH CHRYSLER JEEP, HOWEVER THEY DO NOT SEEM TO UNDERSTAND THAT FOUR YEARS OF DEALING WITH AN UNSAFE CAR IS A COMPLETE JOKE. THE CAR IS IN THE SHOP AGAIN. I DO NOT HAVE ANY CONFIDENCE THAT THIS ISSUE WILL BE RESOLVED.

Mileage: 25,000

WHILE TRAVELING AT APPROXIMATELY 45MPH, MY DASH GAVE ME A MESSAGE "SERVICE SHIFTER". THIS HAD NEVER OCCURRED IN OVER 81K MILES. 100 MILES AFTER RECALL V69 WAS FIXED, I GOT MESSAGE TWICE. IT DOES NOT LEAVE AN ERROR CODE IN THE COMPUTER. IF YOU TURN OFF THE VEHICLE AND RESTART IT GOES AWAY.

Mileage: 81,000

ABOUT A MONTH AGO I NOTICED THAT WHEN I STARTED MY VEHICLE ALL THE LIGHTS LIT UP RED ON MY GEAR DISPLAY ON THE COUNSEL. I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND WAS TOLD THERE WAS A RECALL THAT NEEDED PERFORMED THAT HAD TO DEAL WITH THE COMPUTER UPDATE FOR THE SHIFTER. THE RECALL WAS PERFORMED ON SEPT. 20. SINCE THIS TIME MY DASHBOARD MENU HAS LOCKED ITSELF ON ' SERVICE SHIFTER' IN ADDITION TO ALL GEARS LIGHTING UP RED, 3 TIMES. ONCE WHILE I WAS DRIVING DOWN THE INTERSTATE AT 75 MILES AN HOUR. FORCING ME TO PULL OVER TURN OFF THE IGNITION AND RESTART THE VEHICLE TO FREE MY DASH SO I CAN EVEN SEE MY SPEEDOMETER. THE OTHER TWO TIMES OCCURRED WHEN STARTING MY VEHICLE AND PUTTING IT IN REVERSE.

Mileage: 80,000

BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES

I HAVE TAKEN MY JEEP IN NUMEROUS TIMES FOR THE TRANSMISSION IT JUMPS DOESN'T GO INTO GEAR .ALL I HERE IT'S FINE! I AM THE ORIGINAL OWNER I HAVE TAKEN IT IN FOR EVERY RECALL AND IT STILL ISN'T RIGHT I HAVE A FILE ON MY JEEP

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT EXPERIENCED GREAT DIFFICULTY WHILE PUMPING FUEL INTO THE VEHICLE. THE CONTACT ATTEMPTED SEVERAL DIFFERENT METHODS TO REMEDY THE FAILURE, BUT NONE OF THEM WORKED. THE CONTACT TOOK THE VEHICLE TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA (26845 YNEZ RD, TEMECULA, CA 92591, (951) 225-4541) AND WAS INFORMED THAT THERE WAS NO REMEDY. NO FURTHER ASSISTANCE WAS OFFERED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SENSED A STRONG FUEL ODOR EMITTING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A VEHICLE SAFETY COMPLAINT. THE VEHICLE WAS NOT REPAIRED. FAILURE TRANSMISSION & GAS TANK AND FILL MECHANISM. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *JS *TP PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 35 MPH, ALL THE GEAR SHIFTIER INDICATORS AND THE SERVICE SHIFTER WARNING MESSAGE ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND, AFTER TURNING THE IGNITION OFF AND ON, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN AUGUST OF 2019 PER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT CALLED REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (LOCATED AT 140 OLD YORK RD, JENKINTOWN, PA 19046, (215) 690-3770) WHERE IT WAS DIAGNOSED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIFED. THE FAILURE MILEAGE WAS 62,700.

Mileage: 62,700

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM FIRST INTO THIRD GEAR WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO TRI-CITIES CHRYSLER DODGE JEEP (RAM 869 E STONE DR, KINGSPORT, TN 37660, (423) 799-3403) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

WHEN COMING TO A STOP AND THE LIGHT TURNS GREEN BEFORE MAKING A COMPLETE STOP, I GIVE THE CAR GAS AND IT JERKS. I'VE HAD THE TRANSMISSION RECALL DONE AND IT DID SEEMS TO GET BETTER FOR A FEW WEEKS BUT NOW ITS DOING IT AGAIN

Mileage: 1,005,500

VEHICLE STALLS WHEN PROCEEDING FORWARD FROM A COMPLETE STOP. VEHICLE WILL MOVE FORWARD A FEW FEET, DISENGAGES FOR SEVERAL SECONDS, AND WILL FINALLY REENGAGE. THIS ISSUE HAPPENS RANDOMLY WITH THE 2014 TRANSMISSION AND HAS PUT ME IN DANGER SEVERAL TIMES. THIS TRANSMISSION ALSO SHIFTS RANDOMLY AND IN A HARD FASHION. ON MULTIPLE OCCASIONS I THOUGHT I HAD BEEN REAR-ENDED. I'VE COMPLAINED TO THE DEALER SEVERAL TIMES AND THEY ACT LIKE THEY HAVEN'T HEARD ANYTHING BAD ABOUT THE 2014-2015 TRANSMISSIONS.

Mileage: 56,000

I PURCHASED THIS VEHICLE USED IN THE SUMMER OF 2018. AT THE TIME I NOTICED THAT IT SEEMED TO SHIFT RATHER HARD BUT DIDN'T THINK MUCH OF IT. OVER THE LAST YEAR THE SHIFTING HAS GOTTEN WORSE. IT EITHER SHIFTS LATE WHILE THE ENGINE IS WINDING UP CAUSING A RATHER LARGE JUMP DEPENDING ON THE SPEED. OR IT DOESN'T SHIFT OUT OF GEAR AT ALL CAUSING ME TO SLOW DOWN ON HIGHWAYS AND THEN ACCELERATE AGAIN. IN THE LAST FEW WEEKS IT HAS ALSO STARTED STALLING AT RANDOM TIMES. SOMETIMES IT WILL STALL WHEN SHIFTING FROM REVERSE TO DRIVE. THIS MORNING IT STALLED WHILE I WAS MAINTAINING A SPEED AROUND 30MPH ON A SIDE STREET. I WAS STUCK IN THE MIDDLE OF THE ROAD UNTIL I WAS ABLE TO START THE ENGINE AGAIN. EVEN THOUGH THE CAR WAS IN PARK IT WOULDN'T START BECAUSE THE COMPUTER STILL THOUGHT IT WAS IN DRIVE. ISSUES ARE BECOMING MORE FREQUENT IN LESS THAN SAFE SITUATIONS. THESE ALL SEEM TO DATE BACK TO THE RELEASE OF THE VEHICLE. EITHER THE SOFTWARE WASN'T UPDATED BEFORE I PURCHASED THE VEHICLE OR THE SOFTWARE UPDATE ISN'T A PERMANENT FIX. EITHER WAY IT'S JUST A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT.

Mileage: 1

VEHICLE FREQUENTLY SEEMS TO SHIFT INTO NEUTRAL, IT WILL THEN ENGAGE AND LURCH FORWARD. RECENT RECALL WORK DID NOT MAKE ANY IMPROVEMENTS TO THE ISSUE.

Mileage: 122,000

GEAR BECOMES STUCK IN THE TRANSMISSION WHILE DRIVING AT LOW SPEED CAUSING VEHICLE TO ROCK AS IF IT WAS HIT FROM THE BACK, TOOK IT IN MULTIPLE TIMES AND WAS TOLD THE TRANSMISSION SOFTWARE NEED CALIBRATED BUT I SUSPECT IT IS DUE TO UNEXPECTED SHIFTING OF THE TRANSMISSION TO NEUTRAL, RESULTING IN A LOSS OF DRIVE WHICH MAY INCREASE THE RISK OF A CRASH.

Mileage: 96,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE INDICATOR ILLUMINATED WHEN SWITCHING THE SHIFTER INTO PARK, DRIVE, AND REVERSE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE SERVICE INDICATOR WAS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS INVALID.

Mileage: 30,000

'TAKATA REVEL': TRANSMISSION DOESN'T SHIFT WHEN IT IS SUPPOSE TOO. THE ENGINE REVS REALLY HIGH AND THE TRANSMISSION GETS 'STUCK' IN BETWEEN 3 RPMS.

Mileage: 75,000

2014 JEEP CHEROKEE CURRENTLY WITH 61K MILES. IN THE PAST COUPLE OF MONTHS, I'VE NOTICED ALL OF THE SHIFTER LIGHTS COME ON. IT'S HAPPENED MULTIPLE TIMES. NO REAL CONSISTENCY TO WHEN/WHERE. LUCKILY, I'VE BEEN IN A POSITION WHERE I COULD PULL OVER, SHUT THE ENGINE OFF, AND RESTART IT. THAT'S BEEN MAKING THE ISSUE GO AWAY. THIS PAST WEEK-END, IT HAPPENED WHILE ON THE EXPRESSWAY, AND THE "SERVICE SHIFTER" WARNING ALSO CAME ON. I WAS ONLY 5 MINUTES FROM MY DESTINATION, SO I JUST RODE IT OUT AND IT HASN'T COME BACK SINCE. GOOGLED THE WORDS 'SERVICE SHIFTER' AND FOUND A LOT OF SIMILAR COMPLAINTS FROM A VARIETY OF CHEROKEES WITH A VARIETY OF MODEL YEARS. I HAVE AN APPT COMING UP, BUT AFTER READING THRU THE COMMENTS FOUND ON GOOGLE, DON'T HAVE A LOT OF FAITH IN THE RESOLUTION. CHRYSLER JEEP NEEDS TO COME UP WITH SOMETHING TO REMEDY THIS ISSUE. READING THRU THE COMPLAINTS, YOU SEE THAT NOBODY HAS GOTTEN HURT. BUT IT MAKES YOU WONDER IF THAT'S WHAT IT'S GONNA TAKE BEFORE SOMETHING IS DONE!!

Mileage: 61,450

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. LOSS OF AUTOMOTIVE POWER THE VEHICLE STALLED FAULTY TRANSMISSION CONTROL MODULE SENSOR THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AND PRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE BEFORE SUDDENLY ACCELERATING VERY FAST. THE "CHECK ENGINE" WARNING LIGHT WOULD REMAIN ILLUMINATED AND THE MESSAGE "SERVICE TRANSMISSION" WAS PRESENT. ON OCCASIONS THE TRANSMISSION WOULD NOT SHIFT INTO REVERSE AND WOULD NOT PROPERLY SHIFT GEARS WHILE DRIVING AND THE VEHICLE HAD STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEE JEEP/CHRYSLER(777 CENTER ST. AUBURN MAINE) WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE SENSOR WAS FAULTY. THE TRANSMISSION CONTROL MODULE SENSOR HAD BEEN REPROGRAMMED AND REPLACED ON SEVERAL OCCASIONS BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

I WENT TO START MY CAR THIS MORNING AND IT WOULD NOT START. I ASKED A NEIGHBOR FOR A JUMP AND WHEN I GOT THE CAR ON I SHIFTED INTO REVERSE AND IT SHUT OFF. I AGAIN JUMPED IT AND LIGHTS ON MY DASH KEPT SAYING SERVICE TRANSMISSION. AND ALL THE DASH LIGHTS WENT OUT. I THEN TRIED TO AGAIN PUT IT IN GEAR AND THE PARKING BREAK LIGHT CAME ON ALTHOUGH ON THE ACTUAL LIGHT SWITCH IT WAS NOT ILLUMINATED. I TRIED TO TAKE MY CHILD TO SCHOOL AND WAS UNABLE TO DUE TO THE CAR WOULD DRIVE AND THEN SHUT OFF AGAIN. I'VE HAD THIS CAR FOR LESS THAN 2 MONTHS FROM THE DEALERSHIP AND SEEMS THAT MY TYPE OF VEHICLE HAS A RECALL JUST NOT FOR MY SPECIFIC VIN

Mileage: 58,000

I WAS DRIVING ON THE HIGHWAY WHEN MY 2014 JEEP CHEROKEE SUDDENLY SHIFTED ITSELF INTO NEUTRAL. THE CAR IMMEDIATELY CAME TO A STOP (IN TRAFFIC), WHICH WAS VERY DANGEROUS. AS THIS WAS HAPPENING, A MESSAGE APPEARED ON THE SCREEN WHICH READ "SHIFT TO P AND THEN DESIRED GEAR". I HAD TO TURN MY CAR OFF, WAIT A FEW SECONDS, AND TURN IT BACK ON IN ORDER TO START MOVING AGAIN. AFTER A BIT OF RESEARCH, I'VE LEARNED THAT THIS IS A FAIRLY COMMON (AND EXTREMELY DANGEROUS) ISSUE. I'M FEARFUL TO USE MY VEHICLE.

Mileage: 108,000

AFTER RECALL CAMPAIGN V69 TO UPDATE TRANSMISSION CONTROL SOFTWARE ISSUES, VEHICLE WILL NO LONGER STAY IN GEAR, WILL STALL RANDOMLY AT SPEED, AND WILL REQUIRE VEHICLE TO BE RESTARTED IN ORDER TO PUT VEHICLE BACK INTO DRIVE AGAIN. RECALL CAMPAIGN WAS PERFORMED FEWER THAN 1000 MILES AGO AND 2 WEEKS AGO. DEALERSHIP AND JEEP HAVE NO FIX. VEHICLE IS UNSAFE, UNRELIABLE, AND WAS TOWED IN FOR SERVICE ON THE TRANSMISSION FOR THE THIRD TIME IN 12 MONTHS.

Mileage: 69,500

THIS IS MY 2ND COMPLAINT SINCE THE TRANSMISSION ISSUE ON 8/6/19 (TRACKING #11242090). I HAVE NOT RECEIVED AN UPDATE REGARDING THAT ISSUE. I FOLLOWED UP WITH THE MANUFACTURER WHO INFORMED ME THAT MY VIN WAS NOT ASSOCIATED WITH THE RECALL. ON 8/7/19, I HAD THE DEALER PERFORM A DIAGNOSTIC TEST AND THEY FOUND THAT MY SUV REQUIRED A SOFTWARE UPDATE ON THE TRANSMISSION AND POWERTRAIN. THE SAME RECALL AFFECTING THE 3.2L BUT NOT ISSUED TO MY VIN. ON 9/8/19, MY SUV BEGAN SURGING MULTIPLE TIMES WHEN I WAS IN IDLE AT CITY STOPLIGHTS AND DIED WHEN IN SHIFTED INTO PARK THREE TIMES WITHIN AN HOUR. THE ONLY INDICATION OF AN ISSUE ON MY DASHBOARD WAS THE BATTERY LIGHT THAT CAME ON ONCE THE CAR DIED. THE DASH AND RADIO CONTINUED TO PERFORM FINE BUT THE ENGINE SHUT OFF WITH THE KEY STILL IN THE IGNITION. I HAD THE BATTERY TESTED ON 8/06/19 ALONG WITH THE ALTERNATOR AND TERMINALS AND THEY WERE AT 100%. THE BATTERY WAS NEW WHEN PURCHASED 11/2018. I'D LIKE TO RESOLVE THIS ISSUE IN ORDER TO FEEL SAFE DRIVING THIS VEHICLE. I CAN PROVIDE FURTHER DOCUMENTATION FROM THE DEALER BAYSIDE CHRYSLER DODGE JEEP RAM 10535 AUTOMALL PARKWAY, D'IBERVILLE, MS 39540 OR IT CAN BE REQUESTED FROM THEM DIRECTLY.

Mileage: 81,000

I HAVE A 2014 JEEP CHEROKEE LATITUDE AND TODAY ALL OF THE LIGHTS WERE ON ON MY SHIFTER, IT ALSO WAS PROPELLING IT SELF FORWARD WHILE I HAD THE BREAK DOWN IT DID THREE TIMES WHILE IN THE MIDDLE OF THE HIGHWAY. YESTERDAY I SUBMITTED A DIFFERENT COMPLAINT ABOUT THE POWER TRAIN ACTING UP. TODAY THE POWER TRAIN BEGAN TO ACT UP AGAIN WHILE IN THE HIGHWAY . IT WASN'T SHIFTING AND FELT AS IF IT WAS DRIVING IN NEUTRAL BUT AT A VERY LOW SPEED WHILE THE RPM MOVED UP AND THE SPEED DIDN'T MOVE AT ALL. THIS IS A SERIOUS SAFETY CONCERN ESPECIALLY CONSIDERING THAT I AM NOT THE ONLY ONE HAVING ISSUES.

Mileage: 8

WHEN DRIVING THE GEARS DO NOT SHIFT PROPERLY AND TWICE ALREADY AS DRIVING ON THE CITY ROADS THE SHIFTER DROPPED DOWN AND WASN'T SHIFTING AT ALL OR CATCHING SPEED

Mileage: 5

WHILE SHIFTING INTO ANY GEAR OR JUST WHILE DRIVING ALONG THE ROAD THE SERVICE SHIFTER WARNING LIGHT WILL BEEP AND SHOW ON THE SCREEN PANEL. VERY SCARY AND ANNOYING. THE WARNING WILL SHOW AND STAY ON AT TIMES ALL WHILE BLOCKING THE SPEED DISPLAY. THIS HAPPENS WHILE THE CAR IS STATIONARY AS WELL AS WHEN YOUR DRIVING. MOST OF THE TIME IT'S WHEN YOUR CHANGING GEARS. BUT HERE RECENTLY IT HAPPENS ALSO WHILE DRIVING WITH NO GEARS BEING SHIFTED AT THE TIME. THE DISPLAY WILL GET STUCK ON THAT WARNING AND YOU CAN'T SEE ANYTHING ELSE.

Mileage: 75,118

SERVICE TRANSMISSION LIGHT CAME ON WHILE DRIVING AND LOST POWER TO THE ENGINE. COULD NOT ACCELERATE. HAD TO PULL THE CAR OFF THE ROAD. WILL NOT RESET ITSELF. THE CAR IS UNDRIVEABLE. 2014 JEEP CHEROKEE

Mileage: 53,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO BIG M CHRYSLER DODGE JEEP RAM (859-885-3367, LOCATED AT 1010 ELIZABETH ST, NICHOLASVILLE, KY 40356) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE SAME DEALER WHO ONCE AGAIN REPROGRAMMED THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT DID NOT BELEIVE THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

IN JANUARY I WAS DRIVING ON 391S (HIGHWAY) AND THE DASH LIT UP WITH THE ENGINE LIGHT, BREAK LIGHT, OIL LIGHT. A MESSAGE APPEARED STATING "SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE AT ZERO SPEED" THE GEAR SHIFT STARTED BLINKING WHILE IT WAS IN DRIVE, I PULLED OVER AND WHEN I TRIED TO PARK A LOUD CLUNKY SOUND WAS MADE AND THE VEHICLE JOLTED FORWARD (SAME WOULD OCCUR WHEN SHIFTING IN REVERSE). JEEP SERVICED IT STATING IT WAS RECALLS AND IT WAS FINE. IN MAY WHILE ON 91S (HIGHWAY) THE CAR DID THE EXACT SAME THING AGAIN. JEEP SERVICED IT STATING IT WAS AGAIN FINE. I COMPLAINED STATING A CAR WITH UNDER 50K MILES SHOULD NOT HAVE THIS ISSUE AND EVENTUALLY THEY TOLD ME IF IT HAPPENED AGAIN THEY WOULD REPLACE THE TRANSMISSION. IN AUGUST (THIS CURRENT MONTH) IT OCCURED AGAIN ON 91N(HIGHWAY). SAME EXACT THING, AND JEEP AGAIN SERVICED THE VEHICLE STATING IT WAS MORE RECALLS AND IT WAS FINE. I COMPLAINED MULTIPLE TIMES STATING THEY HAD TOLD ME THEY WOULD REPLACE THE TRANSMISSION AND THEY SAID THAT THE DEALER STATED IT WAS SAFE TO DRIVE AND THEY WOULD NOT DO THAT. IT HAS 52K MILES AND I HAVE HAD TRANSMISSION PROBLEMS NOW 3 TIMES ON A HIGHWAY WITHIN THE LAST 8 MONTHS. BEYOND A SAFETY CONCERN AND I CAN NOT SAY ENOUGH HOW SCARED I AM TO CONTINUE DRIVING IT. I HAVE BEEN LUCKY NOT TO CAUSE OR BE IN AN ACCIDENT SO MANY TIMES BUT WHY SHOULD I CONTINUE TO RISK IT. I WENT TO PARK THE CAR YESTERDAY AND WHILE IN REVERSE IT JOLTED FORWARD ABOUT TWO FEET BEFORE STARTING TO GO BACKWARDS. IT HAS CONTINUOUS PROBLEMS DRIVING WHERE IT FEELS LIKE THE VEHICLE IS SHIFTING GEARS AND JOLTS FOWARD. (ITS AN AUTOMATIC).

Mileage: 40

THE MIL HAS BEEN ON AND OFF, THE SERVICE 4 WHEEL DRIVE WARNING ILLUMINATES, THE PARKING BRAKE WARNING ILLUMINATES, THE TRANSMISSION FEELS LIKE IT IS SHIFTING INTO NEUTRAL AND THERE IS A MAJOR LOSS OF POWER. THE DEALER INFORMED ME THAT OUR 2014 JEEP CHEROKEE NEEDS A NEW TRANSMISSION ASSEMBLY AND DTCM MODULE.

Mileage: 94,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT TOOK THE VEHICLE TO JEFF WYLER CHRYSLER JEEP DODGE OF LAWRENCEBURG (875 E EADS PKWY, LAWRENCEBURG, IN 47025, 812-537-2525) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER THE VEHICLE WAS SERVICED AND WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO STALL AND JERK WITHOUT WARNING. THE CONTACT MADE MULTIPLE ATTEMPTS TO REACH THE DEALER WHERE THE VEHICLE WAS SERVICED AND THE MANUFACTURER; HOWEVER, HER CALLS WERE NOT RETURNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,300.

Mileage: 100,300

HAD THE RECALL FOR THE TRANSMISSION CONTROL MODULE DONE HOPING THAT WOULD SOLVE THE ISSUE, BUT IT DIDN'T. OUR CAR WHEN AT A STAND STILL OR WHEN DRIVING THE CAR WILL ALL OF A SUDDEN BE STUCK IN A GEAR AND THEN FIND ITSELF REAL HARD. RECENTLY THE CAR WAS AT A GAS STATION AND WENT TO PUT IT INTO DRIVE AND IT WOULDN'T MOVE, THEN ALL OF SUDDEN BOOM IN GEAR IT DROPS.

Mileage: 38,000

I HAVE A 2014 JEEP CHEROKEE WITH 71K MILES. FOR MORE THAN 6 MONTHS I HAVE NOTICED THAT THE CAR TAKES A LOT OF EFFORT TO SPEED, AND WHEN IT DOES THE RPM IS SO HIGH AND IT FEELS THAT THE ENGINE IS GOING TO BURN OUT. IT IS LIKE THE GEARS ARE STUCKED. I TOOK IT TO THE DEALER AND THEY SAID THAT EVERYTHING WAS GOOD, EXCEPT MY ENGINE MOUNTS. I CHANGED THAT; HOWEVER, THE PROBLEMS CONTINUES. 5 DAYS AGO I HAD THE SERVICE SHIFTER MESSAGE COME UP ON MY SCREEN. IT HIGHLIGHTED ALL MY GEARS LIGHTS RED AND THE SCREEN WAS LOCKED TO SERVICE SHIFTER. THEY SAID THAT EVERYTHING WAS FINE, BUT OBVIOUSLY THE CAR HAVE SOME ISSUES WITH THE TRANSMISSION.

Mileage: 71

I TOOK MY 2014 JEEP CHEROKEE INTO THE JEEP DEALERSHIP FOR SERVICE RECALL V69 SOFTWARE UPDATE. AFTER THE NEW TRANSMISSION SOFTWARE WAS UPDATED, A NEW ERROR CODE BECAME PRESENT - SERVICE SHIFTER. THIS CODE WAS NEVER PRESENT BEFORE AND I WAS TOLD BY THE JEEP DEALER THAT I WOULD HAVE TO HAVE MY ENTIRE SHIFTER REPLACED. IN ADDITION, I DON'T EVEN KNOW IF IT IS SAFE TO DRIVE MY VEHICLE WHILE THIS CODE IS PRESENT.

Mileage: 81,751

WHEN I STARTED THE VEHICLE IT GAVE AN ERROR MESSAGE SAYING SERVICE SHIFTER AND ALL RED LIGHTS ON THE PARK REVERSE DRIVE AREA BESIDE SHIFTER. SO I TURNED IT OFF AND RESTARTED IT AND THE PROBLEM DIDN'T SHOW. AFTER RESEARCHING ONLINE, I SEE IT HAPPENS OFTEN ON THE CHEROKEE WITH VERY FEW MILES ON THEM. MINE HAS ABOUT 36,000 MILES. PLEASE RECALL BEFORE PEOPLE DIE FROM THESE DEATHTRAP VEHICLES!!!!! THIS ISN'T MY FIRST SERIOUS ISSUE WITH THIS CAR. I PAID $24K A YEAR AGO FOR THE CAR AND THIS SHOULD NOT BE HAPPENING BUT YET, IT'S HAPPENING TO LOTS OF OWNERS. WHERE ARE YOU? WHY AREN'T YOU HELPING? DON'T YOU WANT TO KEEP INNOCENT VICTIMS SAFE? PLEASE PLEASE HELP!

Mileage: 36,000

THE SHIFTER NOW SHOWS ALL THE RED LED LIGHTS FOR THE GEARS AND THE DASH BOARD DISPLAY SHOWS SHIFTER SERVICE. THIS HAPPENED AFTER THE RECALL FOR THE TRANSMISSION V69/NHTSA 19V-447 RECALL AT THE JEEP DEALER.

Mileage: 40,100

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE GEAR SHIFTER WAS PLACED INTO DRIVE, THE VEHICLE WOULD REVERSE AND FAILED TO OPERATE AS NEEDED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE FOR IT TO OPERATE PROPERLY. THE CONTACT STATED THAT THE SERVICE TRANSMISSION INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA, 916-467-8055) PERFORMED THE RECALL REPAIR, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE DEFECT TO BE RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

SERVICE SHIFTER MESSAGE ON. ALL THE GEAR SHIFT LIGHTS ARE ON. DEALERSHIP REPORTED WIRE HARNESS WIRES ARE 'FRAYED' NEEDS TO BE REPLACED. NEVER HAD ANY WORK DONE IN THAT AREA. HAS TO BE A MANUFACTURING PROBLEM. THIS HAS ALSO CAUSED THE FOLLOWING ENGINE CODE TO ARISE. P0222 DESCRIPTION THE THROTTLE POSITION SENSOR/SWITCH IS LOCATED ON THE THROTTLE BODY OF THE INTAKE MANIFOLD AND THE PEDAL POSITION SENSOR/SWITCH IS PART OF THE ACCELERATOR PEDAL ASSEMBLY. THESE SENSORS TELL THE ENGINE CONTROL MODULE (PCM) HOW FAST THE DRIVER WANTS TO GO AND HOW QUICKLY IT NEEDS TO GET UP TO SPEED. WHEN THE PCM DETECTS A PROBLEM WITH THIS SENSOR OR THE CIRCUIT FOR THE SENSOR, IT WILL SET CODE P0222.THE PCM MAY ALSO LIMIT THE SPEED OF THE VEHICLE TO 20 MILES PER HOUR OR LESS ("LIMP HOME MODE") TO PROTECT THE ENGINE AND THE DRIVER DUE TO THE CONTROL MODULE'S INABILITY TO ACCURATELY DETECT THE ENGINE PERFORMANCE BEING REQUESTED. ALMOST CAUSED ME TO WRECK GOING TO WORK.

Mileage: 41,000

TRANSMISSION WILL NOT MOVE FROM PARK, ERROR MESSAGE 'SERVICE TRANSMISSION ', 'SERVICE PARK BRAKE' 'TRANSMISSION SHIFTS VERY HARD AT TIMES' VEHICLE CANNOT BE MOVED AT TIMES UNTIL BATTERY IS DISCONNECTED AND I THINK COMPUTER RESETS. MAY NEED TO DISCONNECT MORE THAN ONCE TO CORRECT. JEEP HAS NO REMEDY, THEY SAY MUST SEE ERROR MESSAGES OR CONDITION BEFORE THEY CAN FIX. THROUGH RESEARCH I HAVE FOUND 9 SPEED TRANSMISSION IS DEFECTIVE, I AM NOT THE ONLY PERSON HAVING THIS PROBLEM. JEEP HAS NO FIX AND HAS BOUGHT BACK SOME OF THESE VEHICLES FROM OWNERS. CAN I USE THE LEMON LAW TO REMEDY THIS PROBLEM? THIS HAS OCCURRED NUMEROUS TIMES SINCE I'VE OWNED VEHICLE. .

AFTER FUELING, THE JEEP WILL START SURGING, THE IDLING BECOMES ERRATIC AND THEN IT WILL STALL OUT WITH THE PARKING BRAKE LIGHT COMING ON, SERVICE TRANSMISSION LIGHT COMES ON, THE D ON THE IP FLASHES AND WHEN PLACING GEAR SELECTOR FROM D TO P, THE JEEP MAKES A LOUD CLUNK WHICH CAN BE FELT THRU THE FLOOR. SHIFTING INTO ANY OTHER GEAR DOES THE SAME. THIS HAS HAPPENED OVER 10 TIMES SINCE PURCHASING NEW. WE NEVER TOP OFF THE FUEL TANK AND TAKE CARE TO FILL UP IF TANK SHOWS 1/4 FULL. IT'S BEEN TO THE DEALER, AT LEAST TWICE, TO HAVE THE TRANSMISSION "FLASHED" BUT THE PROBLEM KEEPS RECURRING. EACH TIME THE DEALER (GREENVILLE CHRYSLER, GREENVILLE, TX) TRIES TO CHARGE US A DIAGNOSTIC FEE WHICH WE ADAMANTLY REJECT AFTER THE FIRST TIME BECAUSE THE PROBLEM IS EXACTLY THE SAME. JUST 4 DAYS AGO, MY WIFE WAS TURNING LEFT AT A LIGHT FROM A STOP, AFTER FUELING, AND IT STALLED IN THE MIDDLE OF THE INTERSECTION. SHE WAS ABLE TO RESTART IT AND DRIVE BUT SHE COULD HEAR THE LOUD CLUNK WHEN PUTTING IT IN D. SHE IMMEDIATELY CAME HOME AND PARKED IT AND I CONFIRMED THE CEL, SERVICE TRANSMISSION LIGHT, PARKING LIGHT, FLASHING D ON THE IP AND I SWITCHED FROM P TO D AND R AND IT CLUNKED EACH TIME. I UNPLUGGED THE BATTERY TO SEE IF IT WOULD CLEAR ANY CODES AND "RESET" AND LET IT SIT OVERNIGHT AND THIS MORNING IT STARTED UP FINE WITH NO WARNING LIGHTS ON THE IP. WE TOOK IT THIS AFTERNOON TO PICK UP OUR SON FROM SCHOOL AND IT DID THE SAME THING WITH ALL THE WARNING LIGHTS, CLUNKING WHEN SHIFTING GEAR AND WE LIMPED IT HOME. I'VE DISCONNECTED THE BATTERY AND WILL RECONNECT IN THE MORNING AND TAKE IT TO THE DEALERSHIP.*DT*JB*DT CONSUMER STATED IN SHORT, AFTER FILLING UP WITH FUEL, THE JEEP STUTTERS AND/OR SHUTS OFF. FOR ME, THIS HAPPENED IN PARKING LOTS OR SOMEWHERE OTHER THAN A PUBLIC ROAD. HOWEVER, MY WIFE HAS EXPERIENCED THIS ON THE ROAD ON SEVERAL OCCASIONS.THE JEEP WILL RUN FINE FOR ABOUT 2-3 MONTHS AND THEN STARTS TO ACT UP AGAIN. *JB

Mileage: 103,000

AFTER THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T WANT TO SHIFT. ON TAKE OFF FROM A DEAD STOP IT'LL BE IN 3RD GEAR AT 10 MPH. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIME FOR THIS ISSUE AND I'M TOLD THERE AREN'T ANY ISSUES. ALSO WHEN TURNING OUT IN TRAFFIC THE VEHICLE HAS STALLED NUMEROUS TIMES WITH MY 3 YEAR OLD SON IN THE BACK. THIS VEHICLE IS UNSAFE AND THE WORST PURCHASE I HAVE EVER MADE.

Mileage: 71,254

THE TRANSMISSION HOLDS OUT FOR A FEW SECONDS BEFORE CHANGING TO THE NEXT GEAR IN THE FISRT AND SECOND GEARS; THEN A JOLT IS FELT AS THE GEAR SHIFTS

Mileage: 89,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RECEIVED A SOFTWARE UPDATE FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN); HOWEVER, THE CONTACT EXPERIENCED FAILURES AFTERWARDS. WHILE REVERSING FROM A PARKING SPOT, THE GEAR SHIFTER WAS SHIFTED INTO DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE GEAR SHIFTER WAS PLACED INTO PARK AND SHIFTED BACK INTO DRIVE, AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS SLIPPAGE IN THE TRANSMISSION. THE RECALL REPAIR WAS PERFORMED BY FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (LOCATED AT 2800 PATRIOT BLVD, GLENVIEW, IL 60026, (847) 446-5100). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

CAR WOULD NOT GO IN GEAR AT STOP LIGHT. SHUDDERING AND LURCHED. IT FELT LIKE WE'D BEEN HIT. ALL KINDS OF LIGHTS START FLASHING (ENGINE TRANSMISSION KEY FOBLICENSE PLATE LIGHT OUT, ETC) ON THE DASH. COULDN'T GET TO SHUT OFF, CHANGE GEAR OR ANY COMMANDS. FINALLY ABLE TO GET TO PARK TO SHUT OFF. RESTARTED AND STARTED MOVING AND SEEMED OK. AT THE NEXT STOPLIGHT IT DID THE SAME THING. WOULDN'T ENGAGE IN GEAR THEN THE SHUDDER FINALLY GOT GOING AND THEN LOST POWER AND SLOWLY STALLED. MANAGED TO GET TO A PARKING LOT AND STALLED AGAIN SITTING IN IDLE. AFTER LETTING SIT FOR 30 MINUTES OR SO IT STARTED AND RAN OK. IT'S LIKE ELECTRONIC BRAIN WENT CRAZY FOR A BIT. WE'VE HAD ISSUES WITH THE TRANSMISSION SHIFTING HARD OR HESITATION AT LOWER GEARS OFF AND ON SINE WE'VE HAD IT. YOU HAVE TO CHANGE DRIVING STYLE AND MAKE SURE YOU DON'T NEED TO MAKE A QUICK MOVE BECAUSE YOU DON'T KNOW HOW IT WILL RESPOND. EVERY TIME WE TAKE IT IN WE'RE TOLD THEY DID AN UPDATE TO THE SOFTWARE AND SHOULDN'T HAVE ANY OTHER ISSUES. AT THIS POINT I'M SCARED TO DRIVE IT!

Mileage: 59,500

CAR LITERALLY STOPS WORKING WHILE DRIVING, LOCKING STEERING AND NO POWER BRAKES TO STOP. HAS HAPPENED TWICE, WHILE TURNING BOTH DIRECTIONS. OTHERS ONLINE HAVE HAD IT HAPPEN WHILE DRIVING STRAIGHT, AND CRASHED AS A RESULT. JEEP DEALER BLAMES OIL LEVEL, TRANSMISSION, AND SOFTWARE, BUT NO FIXES HAVE HELPED. CURRENTLY INSTALLING NEW TRANSMISSION DUE TO HORRIBLE SHIFTING. DEALER STATES OIL LEVEL CAN BE 1/4" LOW ON THE DIPSTICK (WITHIN THE SAFE ZONE) AND IT CAN MAKE THE CAR QUIT RUNNING WHILE YOU ARE DRIVING 70 MPH DOWN THE HIGHWAY! MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES! THIS IS A DANGEROUS CAR THAT MUST BE TAKEN OFF THE ROAD IMMEDIATELY.

Mileage: 63,000

3RD TIME SINCE PURCHASING THIS VEHICLE.NO WARNING I TURN IT OF WONT CRANK TUNR OVER NOTHING.LIGHTS STILL WORKING

TRANSMISSION FAILED 07/21/2016. CAR REFUSED TO START AND HAD BOTH CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES. DEALER REPLACED TRANSMISSION WITH 2016 MODEL THAT WAS SUPPOSED TO SOLVE THE ISSUES. AT THIS POINT THE CAR HAS 19,866 MILES SHOWING. ON 5/29/2019, SAME PROBLEM SHOWED UP, CAR REFUSED TO START, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES. AFTER A WEEK AT THE DEALERSHIP I WAS ADVISED THAT THE BEST GUESS? WAS I NEEDED TO REPLACE THE CONTROL MODULE AT A COST O 900.00 SINCE IT IS OUT OF WARRANTY. I ASKED IF THIS DID NOT FIX IT WOULD THEY BUY THE MODULE BACK AND WAS ADVISED NO. CURRENTLY THE CAR IS SITTING IN THE DRIVEWAY, I AM AFRAID TO ATTEMPT TO DRIVE IT AND FEAR THE TRANSMISSION WILL FAIL WHILE I AM ON THE HIGHWAY AND BECOME INVOLVED IN AN ACCIDENT AS I ATTEMPT TO GET IT OFF THE ROAD. THE TRANSMISSION FAILURE KEEPS THE ENGINE FROM OPERATING.

Mileage: 19,866

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" APPEARED ON THE INSTRUMENT PANEL. WHILE APPROACHING A RED LIGHT, THE SPEED DECREASED. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT ACCELERATE. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND DRIVE, AND DROVE HOME VERY SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS SCHEDULED FOR AUGUST 12, 2019 WITH A MECHANIC. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,310.

Mileage: 64,310

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SEIZED AND THE ENGINE REVVED AS THE ACCELERATOR PEDAL WAS APPLIED. WHEN THE BRAKE PEDAL WAS APPLIED, THE RPMS INCREASED TO HIGH. THE "SERVICE TRANSMISSION" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE JEEP RAM (1800 W 104TH AVE, WESTMINSTER, CO 80234, (720) 907-0928), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT A SOFTWARE UPDATE WAS NEEDED AND THE OIL WAS LOW. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS COMPLETED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

MY VEHICLE KEEPS SHIFTING INTO NEUTRAL & SURGING WHILE DRIVING EVERY TIME. IT IS VERY SCARY & DANGEROUS.I SAW THERE HAS BEEN 2 RECALLS ISSUED FOR THIS PROBLEM, S55 &V69 BUT MY VIN# ISN'T IN THE LIST. IS THERE ANYTHING I CAN DO?

Mileage: 79,000

WHEN SHIFTING INTO PARK ALL THE INDICATOR LIGHTS FOR ALL GEARS (PRND) LIGHT UP WHILE IN DRIVE. THE VEHICLE IS NOT IN SPORT MODE.

Mileage: 72,000

THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL WHEN DRIVING. IT HAS ALWAYS BEEN AT LOWER SPEEDS FORTUNATELY. THIS HAS HAPPENED MANY TIMES IN THE PAST AND I TAKE IT TO THE DEALERSHIP.. THEY DO SOMETHING FOR AN HOUR OR TWO AND THEN IT WORKS OKAY FOR MAYBE A YEAR BEFORE THE ISSUE STARTS HAPPENING AGAIN. NEED NEW TRANSMISSION!

Mileage: 40,000

THE TRANSMISSION IS CONSTANTLY MESSING UP

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT HE DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) UNTIL HE ATTEMPTED TO SELL THE VEHICLE. THE CONTACT CALLED BOB BAKER CHRYSLER JEEP DODGE RAM AT 760-431-3000 (LOCATED AT 5555 CAR COUNTRY DR, CARLSBAD, CA 92008) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL LIMITED THE CONTACT'S ABILITY TO SELL THE VEHICLE AT ITS FULL VALUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN DRIVING MY CAR, THE TRANSMISSION ROUGH SHIFTS UNEXPECTEDLY CAUSING A JERKING MOVEMENT, VERY SCARY TO DRIVE WHEN THIS HAPPENS.

STARTED MY VEHICLE FROM PARK, AND NOTICED THAT THE INDICATOR LIGHTS NEXT TO THE SHIFTER WERE ALL RED.

Mileage: 99,950

STARTING MAY 2019 THE TRANSMISSION LIGHTS/CHECK ENGINE LIGHT STARTED COMING ON WHEN PLACING INTO GEAR AND IT WAS LIKE BEING IN NEUTRAL. MAY 2019 THE DEALER DID A FLASH UPDATE. JUNE 28TH LIGHTS CAME BACK ON, WHEN SHIFTING GEARS NO POWER, FEELS LIKE YOU ARE IN NEUTRAL. THIS IS WHAT STARTED IN MAY. A WEEK LATER THE DEALER CHANGED THE POWER MODULE FOR THE TRANSMISSION. TWO WEEKS LATER IT'S BACK AT THE DEALER WHERE IT HAS BEEN SITTING WITH THE EXACT SAME ISSUES OF SHIFT INTO GEAR AND FEELS LIKE YOU ARE IN NEUTRAL. WHEN THE GEAR FINALLY CATCHES IT TAKES FOREVER TO GET OUT OF 1ST GEAR. THIS TIME THEY ARE REPLACING THE VALVE BODY ON THE TRANSMISSION. THEY TRIED TO REPLACE THE TRANSMISSION, HOWEVER, THEY WERE TOLD THERE ARE NO TRANSMISSIONS IN THE STATES AND WOULD HAVE TO COME FROM OVER SEAS. IN ABOUT 140 DAYS. WHAT EXACTLY ARE CONSUMERS SUPPOSED TO DO FOR 140 DAYS? WE HAVE PUT ENOUGH MONEY INTO THIS JEEP WHEN JEEP KNEW THEY HAD PROBLEMS AND HAVE TAKEN NO RESPONSIBILITY FOR THEM. JEEP NEEDS TO STEP UP TO THE PLATE AND FIX THEIR PRODUCT AND REIMBURSE ALL MONIES CONSUMERS HAVE SPENT. RENTING A CAR IS NOT CHEAP!

Mileage: 45,000

VEHICLE WILL HAVE JERK AND KNOCK DURING ACCELERATION. IT'S OCCURRING MORE OFTEN IN THE LAST MONTH. IT ALSO LOST POWER TO THE TRANSMISSION CAUSING IT TO CUT OFF. IT IS DANGEROUS WHILE DRIVING AND I NEVER KNOW WHEN IT WOULD OCCUR

DRIVESHAFT HAS GONE BAD AT 29,000 MILES. SHUDDERS AT SLOW TAKE OFF AND DRIVESHAFT CAUSES KNOCKING SOUND FROM BOTTOM OF VEHICLE WHEN ACCELERATING

Mileage: 29,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO HIGH GEAR AND CAUSED THE ENGINE TO REV. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER COLORADO JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Mileage: 65,000

MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE.

Mileage: 82,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FUNCTIONED ABNORMALLY. THE VEHICLE JERKED FORWARD, THE RPMS RACED, AND THE VEHICLE FAILED TO SHIFT FROM PARK INTO OTHER GEARS INTERMITTENTLY. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE DRIVESHAFT UNDER WARRANTY, BUT THE FAILURES RECURRED. THE VEHICLE WAS TOWED TO TUTTLE-CLICK CHRYSLER JEEP DODGE RAM (3840 AUTO CENTER DRIVE, IRVINE, CA 92618, 949-472-7400). THE DEALER REPLACED THE WHEEL SPEED SENSOR AND THE DRIVESHAFT AGAIN, BUT THE FAILURES RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TOWED BY THE CONTACT AND RENDERED UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OFFERED TO TRADE IN THE VEHICLE. THE APPROXIAMTE FAILURE MILEAGE WAS 43,989.

Mileage: 43,989

TRANSMISSION SERVICE LIGHT TURNS ON INTERMITTENTLY, IRREGULAR JERKING OR DISENGAGEMENT OF THE TRANSMISSION. WHEN THE CAR IS TURNED OFF AND TURNED IT BACK ON THEN NO ISSUE OR SLIPPING WITH TRANSMISSION.

Mileage: 130,000

TRANSMISSION SLIPS INTO NEUTRAL

Mileage: 3

TRANSMISSION STOPPED WORKING WHILE DRIVING ON CITY STREET, MAKING LEFT TURN. TRANSMISSION HAD TO BE REPLACED

Mileage: 64,245

TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS ALMOST LEFT STRANDED THE MECHANIC WAS UNABLE TO PINPOINT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GENGRAS CHRYSLER DODGE JEEP RAM , 460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300.

Mileage: 82,300

VEHICLE STALLS WHILE DRIVING. TAKEN TO STETLER JEEP IN YORK PA 3 TIMES AND THORNTON JEEP IN RED LION, PA 2 TIMES. THEY WILL DO A "SOFTWARE UPDATE" OR BLAME IT ON THE OIL BEING LOW OR OIL GETTING PAST THE OIL FILTER. THEY WILL SAY IT'S FIXED, IT WILL WORK FOR A FEW MONTHS AND THEN THE ISSUE WILL REOCCUR. CAR WILL STALL/SHUT OFF WHILE DRIVING AND A TRANSMISSION SERVICE MESSAGE COMES UP AND THE CAR WILL BEEP/RING. CAR WILL SOME TIMES WORK AGAIN IF RESTARTED AND SOMETIMES BE INOPERABLE FOR UP TO 25 MINUTES, LEAVING YOU STRANDED ON ROADS AND HIGHWAYS AND UNABLE TO MOVE IT TO SIDE. JEEP DEALERSHIPS ARE NOT ABLE TO FIX AND JUST KEEP SAYING IT NEEDS AN OIL CHANGE, WHICH THEY ARE THE ONES DOING. THIS IS BEEN HAPPENING FOR YEARS AND IS DANGEROUS. JEEP IS DISMISSIVE OF THEIR VEHICLE JUST SHUTTING OFF WHILE DRIVING.

Mileage: 50,000

TAKATA RECALL:THE CAR DOESN'T SHIFT PROPERLY, THE CAR TAKES FOREVER TO DRIVE FORWARD AND MAKES A LOUD NOISE WHEN REVERSING. I'VE HAD THE VEHICLE FOR 8 MONTHS. SOMETIMES IT GOES UP TO A HIGH RPM BEFORE IT SHIFTS TO THE SPEED IT NEEDS TO BE AT. THE CAR DOESN'T TAKE OFF FAST ENOUGH. (APPROXIMATELY 12 SECONDS TO GO FROM 0-60MPH) I WAS DRIVING ON THE FREEWAY WHEN THE CAR SUDDENLY ENTERED LIMP MODE AND THE CHECK ENGINE LIGHT WAS ON.

Mileage: 105,380

MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE

Mileage: 82,000

19V-447. WE BEGAN HAVING THIS ISSUE LAST YEAR WHERE WE HAD NO IDEA WHAT THE CAUSE OF IT WAS. INITIALLY THE VEHICLE WOULD BEGIN JERKING WHILE ACCELERATING AND CONTINUE EVEN AT HIGH SPEEDS. THIS WAS INTERMITTENT AND WHENEVER WE TOOK THE VEHICLE IN FOR SERVICE ON THIS THEY COULD NOT REPLICATE IT HAPPENING. IT BEGAN GETTING WORSE WITHIN A FEW MONTHS AND ONE DAY LAST MONTH WHEN MY WIFE WAS STOPPED AT AN INTERSECTION WHEN THE LIGHT TURNED GREEN SHE ACCELERATED AND LOST ALL POWER TO THE TRANSMISSION CAUSING THE VEHICLE TO BECOME DISABLED IN THE MIDDLE OF THE INTERSECTION. WE FILED A CLAIM AND HAD OUR VEHICLE TOWED TO THE JEEP DEALERSHIP.. THE VEHICLE WILL SUDDENLY LOSE ALL POWER TO THE GAS AND CAUSE THE VEHICLE TRANSMISSION LIGHT TO COME ON. THE VEHICLE BLINKS THAT IN ORDER TO GET THE JEEP TO START UP AGAIN IT MUST BE SHIFTED INTO PARK AND THEN IT CONTINUES TO BLINK THE TRANSMISSION WARNING. WE'VE BEEN LUCKY TO NOT HAVE BEEN IN AN ACCIDENT YET BUT THIS VEHICLE IS UNSAFE TO DRIVE. WE WERE TOLD ROUGHLY A MONTH AGO WHEN WE BROUGHT IT IN FOR SERVICING AT OUR LOCAL DEALERSHIP IT WAS FLASHED AND FIXED. AFTER RESEARCHING AND FINDING THERE WAS NO FIX, WE WERE CLEARLY MISLEAD BY THE REPAIR SHOP. THIS HAPPENED AGAIN 3 DAYS AGO WHERE IT STOPPED IN THE MIDDLE OF ANOTHER INTERSECTION WHEN MY WIFE WAS ACCELERATING FROM A STOP AND AGAIN WAS DISABLED IN THE MIDDLE OF THE INTERSECTION. IF LEFT FOR A PERIOD OF TIME THE JEEP WILL START WITH THE TRANSMISSION LIGHT ON AND DRIVE FOR A SHORT PERIOD OF TIME BEFORE DOING IT AGAIN.

Mileage: 77,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS ABRUPTLY. THE CONTACT ALSO STATED THAT THE GEAR FELT AS IF IT SHIFTED INTO NEUTRAL, WHICH CAUSED THE ENGINE TO REV HIGH. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT HAD TO DISENGAGE THE ACCELERATOR PEDAL TO STOP THE VEHICLE FROM REVVING HIGH. ON ONE OCCASION, WHILE DRIVING 20 MPH, THE ENGINE REVVED HIGH AND THE SPEED WOULD NOT EXCEED 30 MPH. THE CONTACT HAD TO DECELERATE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER REGARDING AN UNKNOWN MANUFACTURER RECALL FOR THE TRANSMISSION MODULE REPLACEMENT. THE TRANSMISSION MODULE REPLACEMENT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFCTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

TAKATA RECALL FILL CAR WITH GAS IT WILL SHUT OFF AND LOOSE ALL SOEED CONTROL AND THE SERBICE PARKING BREAK COMES ON WINDSHIELD WIPERS GO YOU LOOSE POWER STEERING LIGHTS FLASH, ALSO CAR WONT GO AGAIN AFTER YOU SLOW DOWN TO INCOMPLETE STOP, ALSO LOOSES ACCELERATION AS YOURE DRIVING WITH NO WARNING WILL SAY TO PUT IN PARK AND WHEN YOU DO YOU EVENTUALLY LOOSE POWER STEERING AND YOU HAVE TO TRY TO RESTART MULTIPLE TIMES TRANSMISSION JUMPS AND JOLTS WHEN SHIFTING GEARS AT ANY RANDOM TIME. THIS ALL HAPPENS VERY RANDOMLY AND GETS WORSE ANY TIME YOU PUT GAS IN ESPECIALLY FILLED UP ALL THE WAY HAVE TAKEN TO DEALER MULTIPLE TIMES AND THEY SAY THERE IS NOTHING WRONG WITH TRANSMISSION THEY CANT GET IT TO DUPLICATE ISSUE THIS HAS BEEN HAPPENING SINCE IVE HAD THE CAR 4 YEARS NOW AND THE OTHER ISSUES WERE SUPPOSEDLY ELECTRICAL CAUSED BY A WATER BOTTLE UNDER MY SEAT BUT YET THE BOTTLE WAS REMOVED AND IM STILL HAVING PROBLEMS

Mileage: 75,000

VEHICLE HAS BEEN A CONSTANT HEADACHE. PURCHASED AUG 21, 2018. DECEMBER SOMETHING BROKE, ENDED UP BEING A TRANSFER CASE SHATTERED. DAMAGING OUR RADIATOR. A WEEK AFTER PICKING UP I STILL FELT THE VEHICLE WAS OFF AND TRIED TO RETURN TO DEALER, THEY DIDN'T HAVE ANOTHER TRAILHAWK AND SAID THEY WOULD CALL ME WHEN THEY DID. A FEW MONTHS GONE BY OF HEARING NOTHING. WE DID A TIRE ROTATION AND NOTICED A HUGE DIFFERENCE IN WEAR. OBVIOUSLY THE FRONT END HASNT BEEN RIGHT FOR MONTHS AS AI ORIGINALLY COMPLAINED ABOUT. SCHEDULED THE VEHICLE IN FOR SERVICE AGAIN TO FIND IT NEEDS A WHEEL BEARING REPLACEMENT. RECEIVED THE VEHICLE BACK AND THE NOTICE THE PASSENGER REAR IS STILL MAKING A LOT OF NOISE, ENOUGH YOU CAN HEAR OVER THE RADIO, AND THE STEERING FEELS TIGHT AND PULLS TO THE LEFT.

TRANSMISSION JUMPS GOING INTO 3 GEAR, CANT COMPLETELY FILL THE CAR WITH GAS BECAUSE MY TRANSMISSION LIGHT COMES AND STATES TO "SERVICE TRANSMISSION". SLOW TAKE OFF, TOOK TO DEALERSHIP WITH THE CHECK ENGINE LIGHT ON AND FOUND NO PROBLEMS. TOOK TO AUTO ZONE AND THEY FOUND A CODE STATING THAT IT WAS A THROTTLE BODY POSITION SENSOR. PLEASE LETS FIND A SOLUTION TO RESOLVE THE ISSUE.

Mileage: 80,000

MY 2014 JEEP CHEROKEE SHIFTED ITSELF INTO NEUTRAL 3 TIMES YESTERDAY, ALL WHILE STOPPED AT A STOP SIGN OR RED LIGHT IN CITY TRAFFIC. THIS IS THE SECOND TIME IT'S HAPPENED, AND IT SEEMS TO HAPPEN AFTER I FILL UP WITH GAS.

Mileage: 84,000

MY 2014 JEEP CHEROKEE HAS BEEN HAVING TRANSMISSION ISSUES SINCE SEPTEMBER, 2018. THE SERVICE TRANSMISSION LIGHT COMES ON AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION" IN THE DASHBOARD MESSAGE CENTER. ALTHOUGH THE VEHICLE DOESN'T "ACT UP" WHILE DRIVING, ONCE YOU COME TO A STOP IT CHUGS AND CHUGS AND TAKES ABOUT 5 MINUTES TO GET UP TO SPEED AGAIN. THE ONLY WAY TO RESET IT IS TO STOP COMPLETELY, TURN IT OFF AND WAIT ABOUT 15 MINUTES AND START IT BACK UP AGAIN. WHEN YOU START IT BACK UP IT SEEMS TO RUN FINE BUT THE SERVICE TRANSMISSION IDIOT LIGHT IS STILL ON. THIS HAS HAPPENED A TOTAL OF 3 TIMES SINCE SEPTEMBER, 2018. WHEN I TAKE IT TO THE DEALERSHIP THEY CLAIM THE COMPUTER SHOWS NO EVIDENCE OF AN ERROR CODE AND THAT WHEN IT HAPPENS AGAIN TO BRING IT IN. THE PROBLEM IS THAT WHEN IT HAPPENS I'M TOO FAR AWAY FROM THE DEALERSHIP TO BRING IT IN AND EVERY TIME I STOP AT A STOP LIGHT/STOP SIGN I HOLD UP TRAFFIC BECAUSE IT TAKES SO LONG TO GET UP TO SPEED. HOW DO THEY EXPECT ME TO BE ABLE TO "BRING IT IN"? THEY REFUSE TO DO NOTHING ABOUT IT.

Mileage: 84,000

MY JEEP WILL JUMP FORWARD UNCONTROLLABLY WHILE MOVING BETWEEN 9-13 MPH. WHEN IT HAPPENS, IT SOUNDS LIKE A BOMB GOING OFF IN THE TRANSMISSION SLAMMING GEARS DOWN. THIS HAPPENS REGULARLY AND CAN NOT BE CONTROLLED. OFTEN TIMES THIS WILL HAPPEN WITH THE SHIFT LIGHTS ARE ALL RED AND YOU CAN NOT TELL WHAT GEAR YOU ARE IN. I'VE HAD THIS SHIFT MODULE REPLACED MULTIPLE TIMES AND ON THE WAY HOME FROM THE DEALER WILL JUMP AGAIN.

Mileage: 50,000

TRANSMISSION FEELS LIKE IT IS SLIPPING WHILE IN MOTION AND IT RANDOMLY GOES INTO NEUTRAL WHICH HAD TO BE PUT INTO PARK AND THEN BACK TO DRIVE IN ORDER TO MOVE. SOMETIMES IT REQUIRES A COMPLETE ENGINE RESTART. THIS HAS HAPPENED RANDOMLY AND ALWAYS WHEN I'M DRIVING AND ON THE ROAD OR HIGHWAY BUT LUCKILY WAS ALWAYS ABLE TO PULL OVER TO THE SIDE AVOIDING A MAJOR ACCIDENT.

Mileage: 50,200

OK I HAVE A 2014 JEEP CHEROKEE LIMITED WITH FRONT WHEEL DRIVE . ONLY HAS UNDER 54000 MILES ON IT I AM EXPERIENCING TRANSMISSION PROBLEMS ESPECIALLY IN REVERSE IT'S EXTREMELY LOUD AND RUMBLES CONSTANT WHILE IN REVERSE . ALSO WHILE IN DRIVE ONCE MOVEING IT BUCKS BUT EVENTUALLY STARTS TO GO AWAY AFTER A LIL WHILE. BUT I ALSO LOOSE POWER I'LL HAVE TO PUT THE PEDAL TO THE FLOOR THE ACCELERATOR AND I MOVE EXTREMELY SLOWLY THEN IT WILL EVENTUALLY KICK IN AND HAVE A VERY HARD TIME GOING UP LARGE HILLS ALL HILLS REALLY AND IT STRUGGLES TO GET UP IT LIKE HAS A LOT OF LACK OF POWER I'VE PUT MY JEEP IN THE SHOP NUMEROUS TIMES AND HAVE HAD MAJOR WORK DONE TO IT. ONE OF THEM THAT WAS COSTLY WAS THE CAR WOULD NOT READ THAT IT WAS IN PARK SO I COULDN'T SHUT THE CAR OFF I LOVE THE JEEP PRODUCT BUT I HATE THIS ONE IT NEEDS TO BE RECALLED. THANKS

APPROX A YEAR AGO-PURCHASED 2014 JEEP LATTITUDE FROM DEALER. ON TEST DRIVE FELT HESITATION IN SHIFTING. 1-2-3- GEAR- SELLER MADE NOTE TO CHECK PROBLEM.TOOK FOLLOWING DAY. IN A DAY OR SO AGAIN NOTICED PROBLEM. MADE APPOINTMENT. NEEDED SOFTWARE UPDATE-NOW OK. TEST DRIVE 3-5 MILES. NEXT DAY-SAME PROBLEM. MECHANIC NOTICED PROBLEM. NEEDED TRANS REPLACED. TRANS FOR 2014 & 2015 JEEP IS A 9-NINE SPEED TRANS. WEEK LATER REPLACED WITH SAME TYPE OF 9 SPEED TRANS. PICKED UP AFTER SERVICED--WITHIN 10 MINUTES SAME PROB.BACK TO DEALER-MECHANIC CHECKED--COULD NOT DUPLICATE PROBLEM--SAID RUNS LIKE A 9 SPEED SHOULD. DRIIVER IS PROBLEM. NOT USED TO THE OPERATION/FEEL OF A 9 SPEED. JEEP SLIPS GEARS, HESITATION-SAFETY CONCERN-NO PICKUP WHEN FROM A STOP OR CHANGING LANES ON THE ROADWAY. DID SOME RESEARCH ON GOOGLE--500 PLUS DOCUMENTED CASES -VIDEO OF THIS PROBLEM BY WELL KNOWN REPORTER/INVESTIGATOR. I PAID A LARGE SUM OF MONEY FOR A UNSAFE VEHICLE--JEEP IS AWARE OF WELL DOCUMENTED ISSUES-ALSO PROBLEM DOES NOT SHOW UP ON SCANNER-SO ITS NOT HAPPENING. DEALER NOT GIVING ME A FAIR DEAL ON ANOTHER VEHICLE. BLACK HOLE WITH NO LIGHT AT THE END. NOTE: DIFFICULT TO CONTINUE-RECENTLY OUT OF HOSPITAL-AND SHAKE WITH PARKINSONS

Mileage: 46,000

MY HORN WILL NOT WORK AT ALL NOR THE CRUISE CONTROL IS NOT WORKING AT ALL AS WELL. SO IS ALL OF THE CONTROLS ON THE STEERING WHEEL. ALSO A LOW HEADLIGHT WENT OUT AND I MAY HAVE A STUCK CLUTCH PROBLEM AS WELL. I NEED ALL OF THIS FOR MY SAFETY, MY PASSENGERS, AND MY VEHICLE SAFELY AS WELL. I AM REQUESTING A RECALL SO THESE MATTERS CAN BE STRAIGHTEN OUT AS SOON AS POSSIBLE. I DON'T KNOW WHAT'S GOING TO HAPPEN THE NEXT DAY, BUT I NEED THESE SITUATIONS FIXED AS MUCH AS I CAN.

SHIFT LIGHTS ALL COME ON RESULTING IN CAR STALLING OUT ON TAKE OFF. JEEP HAS STALLED OUT ON ME MANY TIMES IN THE MIDDLE OF INTERSECTIONS. WILL HAVE TO TURN OFF CAR AND RESTART.

Mileage: 112,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME AS THE INTERIM NOTICE FAILED TO SPECIFY WHEN THE PART WOULD BE PROVIDED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

JEEP WILL NOT FULLY SHIFT TO DRIVE. WHEN SHIFTING GEARS FROM PARK TO DRIVE THE GEAR WILL SLIP INTO NEUTRAL. THEN WHEN I AM ABLE TO GET INTO DRIVE, SWITCHING FROM DRIVE TO PARK ONCE I MAKE IT TO A DESTINATION THE 'PARK' GEAR ISN'T RECOGNIZED SO I HAVE TO KEEP SHIFTING BACK AND FORTH UNTIL IT LOCKS. ALSO, I HAVE A SLOPED DRIVE WAY. I'VE HAD A NEAR EXTREME ACCIDENT WHEN I PARKED AND MY WIFE WAS COMING AROUND THE BACK BUT PARK WASN'T RECOGNIZED AND THE JEEP STARTED TO ROLL BACKWARDS. LUCKILY I WAS ABLE TO MASH ON THE BRAKE BEFORE ANYTHING HAPPENED. *TR

Mileage: 88,000

THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.

Mileage: 55,990

MY CAR STOPPED WITHOUT WARNING IN THE MIDDLE OF A BUSY ROAD WHILE THE CAR WAS IN DRIVE. I WAS ON A CITY STREET GOING STRAIGHT. THEN THE SCREEN SAID SERVICE TRANSMISSION. TOLD ME TO PUT CAR IN PARK AND THEN DRIVE AGAIN. I WAS ABLE TO GET OUT OF HARMS WAY, AFTER SEVERAL ATTEMPTS TO ENGAGE THE TRANSMISSION WHILE I WAS ON THE ROAD. I PUT THE CAR INTO NEUTRAL TO GET IT TO ROLL INTO A PARKING LOT. PARKED IN PARKING LOT. PUT INTO DRIVE AGAIN, AND CARE WOULD NOT MOVE. SCREEN PROMPTED ME TO SHUT OFF VEHICLE AND RESTART. DID THIS, AND SAME ISSUE. CAR WOULD NOT MOVE. DID THIS TWO MORE TIMES AND THEN GAVE UP AND CALLED A TOW TRUCK. MY FIRST INCIDENT WITH ISSUES WITH THIS CAR STARTED OVER THE LAST FEW WEEKS. I PURCHASED IT USED IN FEBRUARY 2019, WITH A CLEAN CARFAX. IT IS NOW JUNE 2019, AND I'M STARTING TO SEE THE ISSUES WITH TRANSMISSION. WHILE PARKED ON DAY FOR 3 HOURS, I HOPPED IN THE CAR TO START IT AND IT WOULDN'T START AFTER SEVERAL ATTEMPTS, BUT NO ERROR MESSAGES. I DIDN'T THINK MUCH OF IT BECAUSE THE SCREEN SAID THE FOB WASN'T DETECTED, SO I THOUGHT MAYBE THE BATTERY ON FOB WAS LOW. THIS PROBLEM HAS NOT OCCURRED SINCE. THE OTHER PROBLEMS I NOTICED ARE EXTREME JERKING WHILE DRIVING THE VEHICLE, WHEN ACCELERATING AT A STOP OR WHILE DRIVING. ONE TIME IT JERKED SO HARD GOING FROM A STOP TO DRIVE, THAT I THOUGHT I HAD BEEN HIT IN THE BACK OF THE CAR. MY CAR IS CURRENTLY WITH THE PURCHASING DEALERSHIP GETTING LOOKED AT.

Mileage: 45,000

THE TRANSMISSION HAS EXTREMELY ROUGH SHIFTS AND THEN GAS PEDAL WON'T WORK AND YOU HAVE TO PULL TO A SHOULDER OR PARKING LOT AND TURN THE CAR OFF AND BACK ON AGAIN TO GET THE TRANSMISSION TO WORK. IT'S HAPPENED BOTH ON TURNPIKE AND CITY STREETS. ONCE I WAS COASTING DOWN A HILL WITHOUT MY FOOT ON EITHER THE GAS OR BREAK.

Mileage: 88,000

WHEN DRIVING VEHICLE WILL ENTER WHAT CHRYSLER/JEEP CALLS LIMP MODE. VEHICLE WILL SLOW IMMEDIATELY TO 35MPH NO MATTER PREVIOUS SPEED. ACCELERATOR WILL NOT WORK. VEHICLE MUST BE PARKED AND RESTARTED TO RESET. THIS HAPPENS WITH NO WARNING. VERY DANGEROUS WHEN ON INTERSTATE HIGHWAY.

Mileage: 60,000

WHEN SHIFTING FROM A PARKED POSITION, ROLLING STOP, OR JUST AT A STOP SIGN, IT WILL NOT SHIFT RIGHT AWAY AND THEN IT WILL LUNGE INTO GEAR AND LUNGE YOU FORWARD AS WELL. IT HAS GONE FROM A NEUTRAL POSITION TO DRIVE AND IT WOULDN'T STOP LUNGING. THE CHECK ENGINE LIGHT CAME ON AND SAID THE TRANSMISSION NEEDED SERVICED. I HAD TO PUT IN PARK, TURN OFF THE CAR, AND THEN WAIT. ONCE I STARTED IT BACK UP AND WASN'T LUNGING CONSTANTLY BUT STILL DID WHEN SHIFTING. IT SEEMS LIKE THIS IS A COMMON PROBLEM THAT NEEDS TO BE FIXED BY JEEP. THESE PROBLEMS HAVE HAPPENED ON CITY STREETS AND HIGHWAYS.

Mileage: 54,000

THE VEHICLE RANDOMLY DOWNSHIFTS INTO FIRST GEAR WHILE DRIVING APPROXIMATELY 30 MPH. IT IS A VERY HARD DOWN SHIFT ACCOMPANIED BY GETTING STUCK IN NEUTRAL. THIS OCCURRED WHILE DRIVING DOWN A CITY STREET.

Mileage: 144,000

NEAR DEATH EXPERIENCE TOO MANY TIMES. HAVE REPORTED THIS TO THE DEALERSHIPS AND TO JEEP HEADQUARTERS. IT IS A KNOWN ISSUE WITH JEEP AND THEY FAIL TO DO ANYTHING ABOUT IT. IF YOU TRY TO ACCELERATE FROM A INCOMPLETE STOP (SUCH AS SLOWING DOWN ON A RAMP AND THEN SPEEDING UP) THE CAR DOES NOT SHIFT INTO GEAR AND YOU ARE LEFT SITTING IN THE MIDDLE OF DANGEROUS TRAFFIC. EVENTUALLY IT WILL SHIFT AND BUCK AND THROW THE CAR INTO HIGH SPEED AS THE TRANSMISSION TRIES TO CATCH UP TO THE FUEL THAT WAS DUMPED INTO THE ENGINE AS A RESULT OF THE CAR NOT CHANGING GEARS AND GOING FORWARD WHEN THE GAS WAS FIRST APPLIED. HAVE NARROWLY AVOIDED BEING BLIND SIDED IN INTERSECTIONS ALMOST DAILY!!! SO SICK OF JEEP NOT FIXING IT, AND KNOWING ABOUT THE ISSUE FOR YEARS AND YEARS AND YEARS. IT IS A DEATH MACHINE JUST WAITING FOR THE NEXT KILL. YOU CAN SEE ALL THE COMPLAINTS ON THIS YEAR (2014) AND (2015) WITH THIS CAR. I HAVE HAD INTO THE SHOP REPEATEDLY SINCE PURCHASING THIS VEHICLE NEW AND STILL NO RESOLUTION FROM JEEP. THEY DON'T CARE IF YOU DIE IN THE CAR, EVEN THOUGH THEY KNOW THE CAR WILL NOT SHIFT INTO GEAR WHEN TRYING TO ACCELERATE FROM A STOP OR A SLOW ROLL. THIS REPORT WANTS TO KNOW WHEN THIS HAPPENED. IT HAPPENS EVERY SINGLE DAY SINCE THE DAY WE BOUGHT THE CAR. I WOULD HAVE REPORTED IT DAILY IF I HAD KNOWN THIS FORM EXISTED BEFORE TODAY.

Mileage: 13

WE HAVE HAD THIS JEEP FOR 2 1/2 YEARS. HAVE HAD TRANSMISSION ISSUES FROM DAY 1 WITH HEAVY SHIFTING, LUNGING IN PARK AND TRANSITIONS FROM REVERSE TO DRIVE. IT ALSO HEAVY SHIFTS WHEN GOING ON A SIGNIFICANT DOWNHILL GRADE. INITIAL DEALER TOLD US IT WAS A SOFTWARE ISSUE. UPDATED SOFTWARE DID NOT FIX SECOND DEALER TOLD US A RING WAS INSTALLED INCORRECTLY. DID NOT FIX PROBLEM. SECOND DEALER TOLD US NEED A NEW TRANSMISSION. DID NOT FIX PROBLEM. THIRD DEALER TOLD US IT WAS NOT BAD ENOUGH TO REQUIRE REPAIR. BACK TO SECOND DEALER. WHO REPLACED TRANSMISSION PAN. DID NOT FIX PROBLEM. BACK TO SECOND DEALER: WAITING TO REPLACE TRANSMISSION FOR THE SECOND TIME. THE VEHICLE IS UNSAFE. IT LUNGES AT RANDOM TIMES. IT DOES NOT MOVE SMOOTHLY BETWEEN GEARS. DEALERS HAVE SAID THAT THERE WERE MAJOR ISSUES WITH THE 2014 TRANSMISSION. NOW WE HAVE VEHICLE THAT WE FEEL IS UNSAFE, HAS DEVALUED AND I HAVE SPENT COUNTLESS HOURS TAKING FOR "WARRANTIED" REPAIRS THAT DO NOT FIX THE PROBLEM.

I FIRST BOUGHT THIS CAR LAST YEAR LATE JUNE, FIRST CAR EVER. MY FIRST CONCERN WITH IT WAS THAT THE BREAKS WERE A BIT OFF EVERY TIME I TRIED TO BREAK IT WOULD ACCELERATE A LITTLE BIT THEN IT WOULD STOP. THEN I TOOK IT TO SERVICE AND THEY TOLD ME SOMETHING WAS WRONG WITH THE TRANSMISSION SO I HAD TO TAKE IT TO AN ACTUAL JEEP STORE TO GET IT SERVICE I DIDN'T TAKE IT RIGHT AWAY CAUSE I WAS BUSY BUT THEN ONE DAY AFTER GETTING GAS MY CAR STARTED ACTING WEIRD AND IT TURNED OFF ON ME WHILE STILL BEING AT THE GAS STATION SO WHEN I TURNED IT OFF AND TRIED TO TURN IT BACK ON IT WAS KICKING A LOT AND IT WOULDN'T LET ME MOVE IT UNLESS I PUT IT ON 'PARK'. EVERY TIME I HAD TO STOP AT A LIGHT IT TOLD ME TO PUT IN ON PARK AND PUT IT BACK ON DRIVE ONCE I WAS READY. I TOOK IT IN RIGHT AWAY THEY SAID THEY 'FIXED' IT AND SAID IT SHOULD BE OKAY AND IF IT WASN'T MY CAR MIGHT BE A 'LEMON' CAR. SO THAT WAS ABOUT 2 MONTHS AGO AND THERE WOULD BE SOME TIMES THAT THE I THINK ENGINE WOULD START GOING FAST OR IT SOUNDED LIKE MY CAR WAS MOVIE WHEN IT WAS ACTUALLY JUST PARKED. BUT THIS SATURDAY AFTER GETTING GAS I WAS HEADING TOWARDS THE FREEWAY AND MY CAR JUST TURNED OFF ON ME NOT ONCE BUT TWICE THE FIRST TIME I WAS AT THE SHOPPING CENTER SO CARS WERE GOING SLOW AND I HAD ENOUGH POWER TO MOVE IT TO THE SIDE BUT THEN I TURNED IT BACK ON AND TOOK IT HOME AND BEFORE I COULD PARK IT TURNED OFF ON ME OKAY GOOD THINGS IT DIDN'T HAPPEN ON THE FREEWAY OR A STREET THAT WAS BUSY. SO I TOOK IT BACK TO THE DEALERSHIP TODAY AND TOLD THEM MY PROBLEM AND THE TOLD ME TO TAKE IT BACK TO JEEP TO GET IT SERVICED AGAIN BUT I DON'T WANT TO SPEND 250$ AGAIN ON SOMETHING THEY WON'T BE ABLE TO FIX AND I NEED A CAR BUT I'M SCARED TO DRIVE THIS ONE NOW AFTER ALL THESE ACCIDENTS. I AM GOING TO TAKE IT IN AGAIN BUT I COULDN'T DO IT CAUSE I NEEDED A RENTAL CAR.

STARTED CAR AND WAS IN DRIVING MODE ON A SIDE/BACK STREET IN A RESIDENTIAL AREA, WHEN BEEPING AND CHECK ENGINE LIGHT APPEARED, AND MESSAGE SERVICE TRANSMISSION APPEARED. CAR WOULD NOT ACCELERATE WHEN FOOT ON GAS PEDAL, AND I COASTED DOWN HILL ON SIDE STREET, UNTIL I COULD PULL OVER AND STOP CAR. WHEN I RE ENTERED VEHICLE, CHECK ENGINE LIGHT AND MESSAGE WERE STILL SHOWING, BUT VEHICLE DROVE PROPERLY.

Mileage: 33,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT INTO PARK, THE GEAR SHIFTED INTO OTHER GEARS INSTEAD OF PARK. AFTER THE GEAR FINALLY ENGAGED IN PARK, THE VEHICLE MOVED IN REVERSE. THE CONTACT HAD TO GET BACK INSIDE THE VEHICLE AND SHIFT THE VEHICLE IN PARK. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CHIMING NOISE AND "PLACE IN PARK" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO M AND L MOTORS CHRYSLER JEEP AND DODGE (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

WHILE MOVING THE CAR SUDDENLY ACTS AS IF IN NEUTRAL EVEN THOUGH INDICATOR SHOWS IN DRIVE. THE ENGINE RUNS BUT THE CAR NO LONGER HAS POWER. CAR MUST BE STOPPED AND PLACED IN PARK BEFORE THE TRANSMISSION WILL AGAIN ENGAGE. "CHECK TRANSMISSION" ERRORS ARE DISPLAYED. THIS HAS ALWAYS HAPPENED ON CITY STREETS AT LOW SPEEDS. I WORRY ABT DRIVING ON THE HIGHWAY. THIS HAS HAPPENED THREE TIMES IN THE 25 K MILES I HAVE PUT ON THE CAR. TAKING IT BACK TO THE DEALER RESULTS IN THEM TELLING ME NOTHING IS WRONG WITH THE CAR - THE TRANSMISSION JUST LOST COMMUNICATION WITH THE AND TRANSMISSION. THEY RESET THE COMPUTER ERRORS AND THE CAR RUNS NORMALLY. MY BROTHER HAS SIMILAR PROBLEMS WITH HIS JEEP AND WAS TOLD HE NEEDED TRANSMISSION FLUID CHANGES. I DO NOT KNOW EXACT DATES THIS HAS HAPPENED BUT CAN OBTAIN FROM LOCAL DODGE DEALER. THIS USUALLY OCCURS WHEN SLOWING FOR A TURN OR STOPPING AT STOP LIGHTS OR STOP SIGNS.

Mileage: 50,000

TRANSMISSION JUMPING, JERKING, SLIPPING, NOT SHIFTING SMOOTHLY. IT IS BACK IN SHOP FOR THE 6TH TIME SINCE I BOUGHT IT NEW. JEEP DEALERSHIP SAYS THEY CANNOT FIX IT. IT HAS BECOME A SAFETY HAZARD. *ALSO ROLLS BACK ON HILLS OR EVEN A MODERATE INCLINE. *JS

Mileage: 1,000

MAY 17, 2019 NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION 1200 NEW JERSEY AVENUE SE WEST BUILDING WASHINGTON DC 20590 TO WHOM IT MAY CONCERN; I AM WRITING TO INFORM YOU OF A VERY DANGEROUS CONDITION THAT EXISTS CONCERNING MY 2014 JEEP CHEROKEE AND MANY OTHERS, SOME OF WHICH CAN BE FOUND AT THIS LINK: HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/2014/AUTOMATIC-TRANSMISSION-CONTROL-MODULE-PROBLEMS.PHP MY TRANSMISSION CONTROL MODULE MALFUNCTIONED ON NOV. 13, 2018. MY VEHICLE QUIT RUNNING WHILE I WAS DRIVING AT A FAIRLY SLOW SPEED AND SLIGHTLY UPHILL ABOUT A BLOCK FROM MY HOME. I MANAGED TO START IT AGAIN AND DRIVE TO MY HOME BUT IT RAN VERY BADLY AND I WASN'T SURE THAT I WOULD MAKE IT. THE WORDS: 'SERVICE TRANSMISSION' APPEARED ON THE INSTRUMENT DISPLAY. I HAD IT TOWED TO THE DEALER. THE DEALER'S REPAIR INVOICE (ATTACHED) LISTS, ' FOUND CODE P1DDD-). NEEDS TCM AND PCM UPDATE PER SB 21-025-18'. ON MAY 14, 2019, JUST 5 MONTHS AFTER THE FIRST INCIDENT THE SAME MALFUNCTION HAPPENED AGAIN. THE VEHICLE STALLED IN THE MIDDLE OF A VERY BUSY INTERSECTION. IT WAS ABLE TO BE RESTARTED AND DRIVEN WITH MUCH DIFFICULTY A FEW BLOCKS TO BE OUT OF HARMS WAY UNTIL A TOW TRUCK COULD AGAIN DELIVER IT TO THE DEALER. THIS TIME THE DEALER REPLACED THE TRANSMISSION CONTROL MODULE FOR $968.35. (REPAIR INVOICE ATTACHED). HOW LONG WILL THIS ONE LAST? WE WON'T KNOW BECAUSE WE ARE TRADING THIS VEHICLE IN. WE DO NOT TRUST IT TO DRIVE IT ANY LONGER. HOW MANY MORE ARE OUT THERE? SEE THE LINK. THIS IS A VERY DANGEROUS CONDITION. SOMEONE IS GOING TO BE KILLED OR BADLY HURT IF THEY HAVEN'T ALREADY. I URGE YOU TO DO WHAT YOU CAN TO EFFECT A RECALL OF THESE VEHICLES WITH THESE FAULTY PARTS. *JS

Mileage: 51,246

DECELERATING ON I-75 OFF RAMP TO CITY STREET, TURNED OFF CRUSE CONTROL, JEEP STUTTERED TO A STOP WHEN LIGHTLY PRESSING BRAKE PEDAL. ACCELERATING CAUTIOUSLY, STRUGGLED TO ACCELERATE, RMP NEEDLE REVVING HIGH, SLUGGISH ACCELERATION, JOLTED/STUTTERED TO ACCELERATE TO 35-MPH THEN ACCELERATED NORMAL. 4 MILES DOWN CITY STREET WENT TO DECELERATE SLOWLY FOR STOP LIGHT, "SERVICE ELECTRONIC BRAKE SYSTEM." MESSAGE CAME ON SCREEN, BRAKE PEDAL BECAME EXTREMELY STIFF. BRAKE PEDAL WOULD NOT PRESS DOWN AS NORMAL. HAD TO STRUGGLE JUST TO GET JEEP TO STOP AT BUSY INTERSECTION ALMOST REAR ENDED VEHICLE IN-FRONT OF ME... PLACED JEEP IN PARK, TURNED OFF & RESTARTED JEEP, AS PAST ELECTRICAL ISSUES IN 2017 HAVE HAPPENED WITH DECELERATION/ACCELERATION (IN 2017 TURNING OFF/ON JEEP HELPED(PAST IN 2017 BAD BATTERY CELL DEALERSHIP MISSED HAD TO TAKE SOMEWHERE ELSE FOR CORRECT DIAGNOSE/REPLACED BATTERY)). LIGHT TURNED GREEN TRIED TO ACCELERATE THROUGH INTERSECTION TO PARK IN PARKING LOT, JEEP BARELY ACCELERATED TO 10-15 MPH "SERVICE ELECTRONIC BRAKE SYSTEM" MESSAGE CAME BACK ON AFTER 10 MPH WAS REACHED. HAD TO JAM DOWN FOOT TO BARELY MOVE BRAKE PEDAL 2 CM TO COME TO A STOP IN THE PARKING LOT (ALMOST HIT BUILDING). WENT TO PUT DRIVER SIDE WINDOW DOWN BEFORE TURNING OFF JEEP & DRIVER SIDE WINDOW WOULDN'T GO DOWN. NOW SAFETY ISSUE MIGHT NOT BE COVERED UNDER WARRANTY /DEALERSHIP 70,774 MILEAGE. THESE SAFETY ISSUES SHOULD ALWAYS BE COVERED FOR FULL LIFE OF WARRANTY NOT JUST TO 60,000 MILES!!!!!

Mileage: 70,770

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, THE SHIFT SELECTOR WAS PLACED IN THE PARK POSITION HOWEVER, A MESSAGE ON THE DISPLAY STATED TO SHIFT TO DESIRED GEAR. THE VEHICLE FAILED TO GO INTO PARK. THE VEHICLE WAS TAKEN TO BROOKLYN CHRYSLER JEEP DODGE RAM LOCATED AT 2286 FLATBUSH AVE, BROOKLYN, NY 11234, (718) 713-3000, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE FAILURE WAS DUE TO AN ISSUE WITH THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

VEHICLE DOES NOT ACCELERATE PROPERLY. IF YOU SLOW DOWN FOR A LIGHT WHICH THEN TURNS GREEN, WHEN YOU GO TO ACCELERATE THE VEHICLE HESITATES FOR SEVERAL SECONDS. ALSO DOES IT WHEN PULLING OUT FROM A COMPLETE STOP. WE HAVE HAD SEVERAL NEAR REAR END COLLISIONS BECAUSE OF THIS. VEHICLE WAS PURCHASED IN MISSOURI AND TAKEN TO THE SHOP SEVERAL TIMES FOR THIS ISSUE AND EACH TIME THE EITHER SAID THEY FOUND NO ISSUE OR THEY FLASHED THE COMPUTER. WE ARE LIVING IN UTAH NOW AND THE ISSUE CONTINUES TO THE POINT MY WIFE IS AFRAID TO EVEN DRIVE IT. THIS IS A DAILY ISSUE WHEN I GO TO WORK I HAVE TO ENTER A TWO LANE HIGHWAY WITH A SPEED LIMIT OF 65 MPH AND THE VEHICLE WILL NOT ACCELERATE.

Mileage: 1

PURCHASED USED NOVEMBER OF 2017. HAS A LITTLE OVER 55,000 MILES ON IT. HAVE NOTICED THAT THE TRANSMISSION SEEMS TO TAKE LONGER THAN IT SHOULD TO SHIFT AND SOMETIMES DOESN'T SHIFT UP AT ALL OR WILL SHIFT DOWN OR EVEN TO NEUTRAL SOMETIMES WHILE DRIVING AT HIGHER SPEEDS. ALSO WILL LOSE POWER AND THEN SOMETIMES USE A LOT OF POWER WHEN NOT NEEDED, CAUSING THE CAR TO JERK OR ACCELERATE OUT OF NOWHERE. HAPPENS VERY OFTEN AND HAS BEEN CONTINUALLY GETTING WORSE SINCE I'VE PURCHASED IT. BUT SEVERELY NOTICED IT ON MY LAST ROAD TRIP ABOUT 6 WEEKS AGO.

Mileage: 48,500

SINCE WE BOUGHT OUR CAR IT HAS HAD SEVERAL RECALLS AS WELL AS ELECTRICAL, COMPUTER BASED, AND POWER TRAIN ISSUES. NONE OF WHICH WERE EXPLAINABLE. WE WERE SINPLY TOLD TO TAKE IT TO JEEP, PUT HUNDREDS OF DOLLARS IN TO FIX IT AND GET IT BACK. WE'VE ONLY HAD THE CAR FOR ABUT 4 YEARS. YESTERDAY, WITHIN A MONTH OF THE LAST OCCURENCE, OUR CAR HAS FROZEN ON US AND WILL NOT START. JEEP HASN'T DONE ANYTHING ABOUT THIS. WE'VE KNOWN SEVERAL OTHER PEOPLE WHO HAVE HAD THIS SAME MAKE AND MODEL WHO HAVE HAD THE SAME PROBLEMS. WE ARE NOT IN A FINANCIAL POSITION TO KEEP PUTTING MONEY INTO A CAR THAT SHOULD LAST US LONGER, OR TO SINPLY JUST TRADE IT IN SINCE WE STILL OWE 10K ON THE CAR. THIS HAS ALSO PUT OUR KIDS SAFETY AT JEOPARDY, HAS CAUSED US LOSS OF WORK DAYS ON TOP OF PUTTING US IN A MORE FINANCIAL BURDEN. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS. IT IS UNFAIR THAT WE SOENT SO MUCH MONEY ON A CAR THAT HAS MALFUNCTIONED SEVERAL TIMES DUE TO BEING BUILT SO POORLY.

Mileage: 110

THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT, WHEN YOU DO TRY TO SHIFT, THE CAR WILL JOLT LIKE THE ENGINE IS GOING TO FALL OUT OF THE CAR. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT. WILL GET A MESSAGE ON DASH STATING TO SERVICE TRASMISSION AND PARKING BREAK. THIS HAS HAPPENED AT LEAST 5 TIMES THAT I HAVE DOCUMENTED BY PICTURES AND VIDEO ON MY PHONE HOWEVER, HAS HAPPENED A LOT MORE. SPECIFIC DATES DOCUMENTED ARE 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.

Mileage: 76,640

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OR ACCELERATING FROM A STOP, THE VEHICLE JERKED, LOST POWER, AND SHUT DOWN. IN ADDITION, THE SERVICE SHIFTER INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND WAS TAKEN TO CLASSIC CHRYSLER JEEP DODGE RAM OF DENTON (940-230-2351, LOCATED AT 4984 S INTERSTATE 35, DENTON, TX 76210) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Mileage: 25,000

THE CAR WILL BEGIN TO HESITATE AND THEN THE TRANSMISSION WILL GO INTO A NEUTRAL STATE, BUT THE LIGHTS WILL NOT SHOW THAT IT IS IN NEUTRAL. THE CAR WILL ROLL FORWARD OR BACKWARD DEPENDING ON WHERE YOU ARE. YOU CANNOT SHIFT. IT'S VERY DANGEROUS. TURNING THE ENGINE OFF AND ON, SEVERAL TIMES, WHILE WAITING EACH TIME CLEARS THE PROBLEM. JEEP CAN NOT REPRODUCE THIS IT SO THEY WILL NOT FIX IT.

Mileage: 96,000

WE PURCHASED THIS FROM A DEALER AND A FEW DAYA AGYER TAKING IT. IT STARTED SHIFTING VERY VERY HARD. ALSO WHEN YOU PIT INTO GEAR SOMETIMES IT THROWS ITSELF INTO PARK.

VEHICLES NINE SPEED AUTOMATIC TRANSMISSION DOES NOT GO TO FIRST GEAR UPON MAKING A COMPLETE STOP. THE TRANSMISSION GOES AUTOMATICALLY TO THIRD GEAR OR SECOND GEAR. THIS RESULTS IN THE TRANSMISSION STARTING FROM A STOP FROM THIRD GEAR (UNLESS MANUALLY DOWNSHIFTED) REDUCING POWER AND CAN RESULT IN A SLOW TAKE-OFF, INCREASING RISK OF A COLLISION OR THE VEHICLE ROLLING BACK INTO VEHICLES BEHIND THE CAR. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE OF THIS. NINTH GEAR NEVER ENGAGES, THIS HAS TO RESULT IN LOWERED FUEL ECONOMY AND REDUCED ENGINE AND TRANSMISSION LIFE AS DOES STARTING FROM THIRD GEAR. I BELIEVE THE TRANSMISSION TO BE DEFECTIVE AND HAVE READ OF NUMEROUS COMPLAINTS FROM OTHER CUSTOMERS OF THESE EXACT SAME PROBLEMS. THE VEHICLE HAS RECEIVED RE-PROGRAMMING ON ALL RECALLS AND NOW JEEP CUSTOMER SERVICE STATES THIS IS "NORMAL" AND "NO DEFECT" THUS, NO REPAIR NECESSARY AND NOT COVERED BY WARRANTY. VEHICLE WAS ADVERTISED AND SOLD TO ME AS A "NINE SPEED AUTOMATIC TRANSMISSION" IN EFFECT, JEEP DECEIVED CUSTOMERS SELLING THEM AN EIGHT SPEED SEMI-AUTOMATIC TRANSMISSION. EMAIL CHAIN ATTACHED.

Mileage: 49,000

MULTIPLE WARNING LIGHTS COME ON. WANT ACCELERATE, HARD GEAR SHIFT, LOW VOLTAGE LIGHT. TURNS CAR OFF WHILE DRIVING.

Mileage: 34,000

TRANSMISSION HAS UNDERGONE SEVERAL RECALLS. WITH THE CURRENTLY 56,000 MILES, THE VEHICLE IS STUCK IN PARK AND WILL NOT SHIFT INTO DRIVE. PREVIOUS COMPLAINTS TO JEEP HAS BEEN MADE OF HARD SHIFTING, DELAY FROM STOP THEN ACCELERATING AT LIGHT, SLOW LAUNCH AND HARD JERKING FROM GEAR-TO-GEAR AT TIMES. ALL RECALLS HAVE BEEN ADDRESSED AND UP TO DATE; HOWEVER, TRANSMISSION ISN'T WORKING PROPERLY. LITERALLY SCARED OF THIS VEHICLE NOW. SERVICE HAS BEEN CONDUCTED ACCORDINGLY. PRIOR SERVICE CONDUCTED AT JEEP SERVICE DEPARTMENT AND SERVICE TECHS HAVE STATED THAT NOTHING IS WRONG WITH THE TRANSMISISON.

Mileage: 56,000

ALITTLE OVER 50K MILES AND 4 WHEEL DRIVE LIGHT COMES ON AND OFF WHILE DRIVING.. TRANSMISSION AND CAR WAS ACTING UP, SHUT OFF WHILE DRIVING CROSSING A BRIDGE TO NEW JERSEY. TOOK IN FOR SERVICE WAS TCM IN THE TRANSMISSION APPARENTLY COVERED WITH 16 DAYS LEFT ON WARRANTY.

Mileage: 50,100

I BOUGHT MY 2014 JEEP CHEROKEE OCT.2016 I NOTICED WHEN I WOULD COME TO A STOP OR PULL OUT IT WOULD STAY STUCK IN THE GEAR AND THEN ALL OF A SUDDEN IT LIKE KICKED INTO THE GEAR WITH A JERK. I TOOK IT BACK TO THE SERVICE DEPARTMENT AND THEY TOLD ME THERE WASN'T ANYTHING WRONG. WELL, IT HAS NEVER STOPPED AND HAS GOTTEN WORSE. WHAT UPSETS ME THAT THERE WAS A RECALL ON THIS JEEP JULY 12, 2016 NHTSA CAMPAIGN NUMBER: 16V529000 TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL IF THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL, THERE IS AN INCREASED RISK OF A CRASH. WHAT MAKES IT WORSE THE DEALERSHIP WAS UNAWARE OF THIS WHEN THEY SOLD IT OR WHEN I BROUGHT IT BACK?? FRIDAY I LEFT WORK AT 6 AM I DRIVE AN HOUR I DRIVE ON BUSY HIGHWAYS MY JEEP SUDDENLY LOST POWER ON A DBL LANE ROAD WITH CARS BEHIND ME AND TO THE LEFT, I AM THANKFUL I WAS ON THE RIGHT SIDE THAT I COULD DRIFT OVER TO THE SIDE, BUT THE SNOW THAT WAS PACKED ALONG THE GUARD RAILS STILL LEFT ME 1/2 IN THE LANE FLASHING SOMETHING ABOUT MY TRANSMISSION. THANK GOD I WAS NOT ON PENNSYLVANIA, INTERSTATE 70 WHEN THIS HAPPENED BECAUSE IT WOULD HAVE BEEN A MAJOR CATASTROPHE WITH MULTIPLE VEHICLES AND TRACTOR TRAILERS. I CALL THE DEALERSHIP WHERE IT WAS BOUGHT TOLD HIM WHAT HAD HAPPENED ...I GOT AN APPOINTMENT IN ABOUT 2 WEEKS THIS JEEP IS UNSAFE!!!! PLUS THERE ARE OTHER ISSUES WITH IT.

Mileage: 111,000

FROM DAY 1 THIS 2014 JEEP TRAILHAWK IN TRANSMISSION HAS ACTED VERY WEIRD..STEP ON THE ACCELERATOR AND THE ENGINE SPINS, MAKES A HUGE BANG AND THEN SLAMS INTO GEAR..THIS IS USUALLY WHEN ACCELERATING UP SLIGHT INCLINES, HILLS OR INTO MY UPHILL DRIVEWAY. THE DAILY CHALLENGE IS TRYING TO AVOID THE JEEP SHOOTING THRU MY GARAGE DOOR AS I PULL IN MY DRIVEWAY. ALSO, DOES NOT SHIFT PROPERLY..LONG HESITATIONS BETWEEN 2ND & 3RD WHILE UP-SHIFTING..LONG DELAYS IN DOWNSHIFTING WHEN INSTANT ACCELERATION IS NEEDED..VERY DANGEROUS ON THE HIGHWAY. 1ST TRANSMISSION INCIDENT - TURNED RIGHT INTO A VERY BUSY INTERSECTION, IMMEDIATELY A LOUD BANG (LIKE IT POPPED OUT OF GEAR) AND EVERY LIGHT ON THE DASH STARTED FLASHING AND RINGING WITH SERVICE TRANSMISSION IMMEDIATELY VISIBLE..THE VEHICLE HAD NO ACCELERATION (ENGINE WAS RUNNING) AND MY FOOT WAS ON THE FLOOR AND JUST MISSED GETTING HIT FROM BEHIND AS IT COASTED TO A STOP. AFTER SITTING IN THE MIDDLE OF THE INTERSECTION FOR 5 MINUTES WITH THE VEHICLE OFF, STARTED IT UP AND MOST OF THE LIGHTS WENT OFF AND IT WENT BACK IN GEAR BUT WAS IN LIMP MODE. THE DEALERSHIP TOOK 1 WEEK WITH THE VEHICLE AND EVERYTHING WAS ALLEGEDLY FIXED WITH A WIRING HARNESS RECALL. ALL THE ORIGINAL PROBLEMS ARE STILL PRESENT EXCEPT THE LIGHTS ON THE DASH ARE NOT ON ANY MORE. 2ND TRANSMISSION INCIDENT - TURNED LEFT INTO A VERY BUSY, UPHILL INTERSECTION, THE VEHICLE HAD NO ACCELERATION (ENGINE WAS SPINNING) AND MY FOOT WAS PUSHING ACCELERATOR BUT WOULDN'T GO ANYWHERE. SLAMMED ON THE BRAKES TO AVOID GETTING T-BONED BY A TRUCK COMING DOWN THE HILL AND INSTEAD GOT REAR ENDED AND HIT FROM BEHIND. AFTER BEING IN THE FARRISH JEEP CHRYSLER COLLISION CENTER FOR A WEEK GETTING REPAIRED IT WAS RETURNED TO THE FARRISH SERVICE CENTER WHERE NO PROBLEMS WERE FOUND! BUT THEY RELOADED SOFTWARE AND SAID IT WOULD NEED TO RELEARN MY DRIVING HABITS. ALL THE PROBLEMS ARE STILL PRESENT TODAY!

Mileage: 54,000

9-SPEED TRANSMISSION, WHEN IN DRIVE AND SLOWED TO NEARLY A STOP, DROPS INTO NEUTRAL AND WHEN I ACCELERATE, THE ENGINE REVS AND THE TRANSMISSION SLAMS INTO GEAR CAUSING THE TIRES TO SQUEAL. COMPLAINED AND TOOK INTO PREMIER DODGE IN TRACY, CA AND WAS TOLD THIS IS NORMAL FOR THIS TRANSMISSION. BEGAN HAPPENING SINCE NEW IN 2014 AND STILL HAVE PROBLEM AFTER MANY 'UPDATES' AND COMPLAINTS TO THEM. MAJOR SAFETY ISSUE IF I NEED TO ACCELERATE QUICKLY!

Mileage: 200

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION GEARS SLIPPED WITHOUT WARNING WHEN THE VEHICLE WAS STARTED. WHILE THE VEHICLE WAS IDLING AT A STOP, A WARNING INDICATOR NEAR THE GEAR BOX INDICATED THAT THE GEAR WAS SHIFTED WHEN IT REALLY WAS NOT. IN ADDITION, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES INTERMITTENTLY. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

Mileage: 30,000

CAR STALLED SEVERAL TIMES WHILE MOVING WHEN ENGINE IS COLD THIS HAPPENED SEVERAL TIMES WHILE TURNING AND AGAIN WHEN NOT TURNING, ON CITY STREETS. 4 HEADLIGHTS BLEW WITHIN 7 DAYS WHILE BOTH MOVING AND WHILE STATIONARY. HARD SHIFT BETWEEN 2ND AND 3RD AND 3RD AND 4TH GEARS WHILE MOVING ON HIGHWAY AND CITY STREETS.

Mileage: 77,000

WHILE STOP AT A LIGHT THE JEEP STALLED OUT WITH CHECK ENGINE LIGHT,PARKING GEAR LIGHT, AND ROAD HAZARD LIGHT CAME ON. THEN WHEN I PUT IT IN PARK AND BACK IN GEAR IT JERKED BADLY AS IF THE ENGINE CAME OUT AND BUNNY HOP AS IT TOOK OFF LIKE SOME ONE LEARNING TO DRIVE A STANDARD. SOME TIMES WHILE DRIVING IT ROUGHLY SHIFTS INTO 2ND. AND IT STALLED ONCE ON A MAJOR HIGHWAY WHICH IS DANGEROUS.

Mileage: 28,563

TRANSMISSION PROBLEMS AND STALLING AFTER STOP. FIRST INCIDENT 2/4 - GAS FILLED PULLED OUT TO TRAFFIC, WHILE WAITING IN INTERSECTION TO TURN LEFT VEHICLE SHUT DOWN. MULTIPLE TRANSMISSION ISSUES - HARD SHIFT AFTER SERVICE ON 2/2 FROM 1ST TO 2ND AND 2ND TO 3RD. MULTIPLE REPORTS OF ISSUES WITH THIS TRANSMISSION. READING MULTIPLE REPORTS OF ISSUES WITH THIS TRANSMISSION - NO FIX. COMPLETE SAFETY ISSUE IF REPORTS SHOWING SHUT DOWN WHILE DRIVING ON FREEWAY.

Mileage: 57,000

THE TRANSMISSION GETS KINDA HECKTICK WHEN YOU FIRST TAKE THE CAR OUT OF GEAR. WHEN IN DRIVE AND AT A STOP IT SEEM TO HOP IN TO GEAR AT AN ODD RATE TO WHERE IT MAKES THE CAR JERK. I'VE TAKEN THE CAR TO THE DEALER SEVERAL TIMES AND GET THE SAME RESPONSE FROM THE PERSONNEL 'IT'S JUST LEARNING YOUR DRIVING HABITS' THEY SAY. 'IT WILL GO AWAY IN ITS OWN' THEY ADD. BUT NO ONE SEEMS TO KNOW WHY THE 9SPEED TRANSMISSION IN THIS CAR IS SO CRAZY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 32 MPH, THE VEHICLE WOULD DOWNSHIFT AND WAS DIFFICULT TO SHIFT BACK INTO GEAR. ALSO, THE RPMS ACCELERATED AND THE FOUR WHEEL DRIVE SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL CHRYSLER DODGE JEEP RAM OF INDIAN TRAIL (8461, 5501 W HWY 74, MONROE, NC 28110, (704) 220-4370) WHERE THE POWER TRANSFER UNIT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

WHILE DRIVING A TRANSMISSION ALERT TRIGGERED CAUSING THE CAR TO LOSE POWER, I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. SHUTTING OFF THE CAR AND RESTARTING ALLOWED ME TO REGAIN POWER AND DRIVE HOME. I WILL BE BRINGING IT TO THE DEALER FOR THE 6TH PLUS TIME FOR SIMALAR TRANSMISSIONS ISSUES OVER THE LIFE OF THIS CAR. A PERMENANT FIX HAS NOT BEEN FOUND AT THIS POINT ALL PREVIOUS DEALER INTERACTIONS HAVE BEEN FLASHING THE SOFTWARE. THIS SEEMS TO BE A TEMPORARY FIX AND OBVIOUSLY LOSING POWER WHILE DRIVING IS A SERIOUS DANGER. THIS SEEMS TO BE A WIDE SPREAD ISSUE NOT JUST AFFECTING MY VEHICLE.

Mileage: 54,000

AS I WAS ACCELERATING OUT OF A CORNER, I LOST TOTAL POWER IN THE DRIVE TRAIN. I WAS NOT ABLE TO ACCELERATE AT ALL, ITS AS IF THE NEUTRAL WAS SWITCHED ON BY ITSELF. ALL MY LIGHTS ON THE GEAR SHIFTER LIT UP. MY DASH DISPLAYED A MESSAGE SOMETHING ALONG THE LINES OF THAT I HAVE TO PUT THE CAR IN NEUTRAL OR PARK, PRESS THE BRAKE AND CHANGE THE GEAR BACK TO DRIVE. AS THIS HAPPENED, I WAS ALMOST HIT FROM BEHIND BY THE DRIVER DRIVING BEHIND ME. I PULLED OVER TO THE SHOULDER AND PUT THE CAR IN NEUTRAL, PRESSED THE BRAKE, AND PUT THE CAR BACK IN DRIVE AND NOTHING HAPPENED. I TRIED IT AGAIN BUT THIS TIME I PUT IT IN PARK AND STILL NOTHING. SO I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION. I WAITING ABOUT 10 SECONDS AND TRIED STARTING MY CAR WHICH IT WOULD NOT START AFTER MY SECOND TRY IT TURN ON PUT MY GEAR AND IT SEEMED THE TRANSMISSION WAS BEEN RIPPED OFF THE FRAME. THIS IS THE SECOND TIME IN LESS THAN A MONTH AND BOTH TIMES MY KIDS WERE IN THE VIECHLE!

Mileage: 96,994

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE GEAR SHIFTER FAILED TO MOVE INTO NEUTRAL AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THEN VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED FIVE MILES DOWN THE ROAD. THE CONTACT STATED THAT THE COOLANT INCREASED TO 200 DEGREES. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM 24 (1020 BELMONT ST, BROCKTON, MA 02301, (781) 961-1550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, FOUR SPARK PLUGS, ONE COIL PACK, AN AUTO GRILL SHOTTER, AND JUMPER HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE TRANSMISSION SLIPPED OUT OF GEAR. THE CONTACT TURNED OFF THE ENGINE AND WAITED A FEW MINUTES. WHEN THE VEHICLE WAS RESTARTED AND SHIFTED INTO DRIVE, THE VEHICLE JERKED VIOLENTLY AND ACCELERATED. AFTERWARDS, THE TRANSMISSION FAILED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT'S PERSONAL MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT TRANSMISSION FLUID LEAKED OUT AND THE VEHICLE HAD A HARD SHIFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,400.

Mileage: 95,400

EXTREMELY HARD AND RUFF SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. IT DOESN'T MATTER IF ITS A HARD ACCELERATION OR A SOFT ACCELERATION, IN A TURN OR STRAIGHT LINE. TOOK IT INTO JEEP DEALER AND THEY TOLD US IT WAS JUST A LEAK AND THAT THE TRANSMISSION NEEDED TO BE RE CALIBRATED. IT IMMEDIATELY GOT WORSE. IT FEELS LIKE THE TRANSMISSION/ENGINE IS GOING TO RIP ITSELF OUT OF THE CAR. WE CALLED THEM MULTIPLE TIMES TO REPORT THE ISSUE WAS WORSE THAN BEFORE AND WE WERE TOLD IT NEEDS TO "LEAN THE WAY WE DRIVE" AND "ADAPT". WE KNEW THIS WAS A HALF TRUTH AND TOOK IT BACK. APPARENTLY THE PROBLEM IS SO BAD THE TRANSMISSION MOUNTS ARE ABOUT TO BREAK. THE PROBLEM IS AS BAD AS EVER, THE DEALER REFUSES TO ACKNOWLEDGE THE ISSUE. PLEASE CREATE A NEW RECALL AS THIS ISSUE IS CAUSING ACCIDENTS. I WAS ACCELERATING FROM A STOP AND THE CAR JERKED SO HARD WHEN SHIFTING GEARS I LITERALLY HIT THE MEDIAN TRYING TO AVOID THE CAR IN FRONT OF ME.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE'S GEAR SHIFTED INTO PARK WITHOUT WARNING. THE CONTACT ATTEMPTED TO SHIFT THE GEAR FROM PARK, BUT THE VEHICLE DID NOT MOVE. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 182,000.

Mileage: 182,000

SINCE PURCHASING THIS VEHICLE NEW IN DECEMBER 2014 IT HAS BEEN BACK TO THE DEALER FOR SERVICE FIRST TIME FOR A TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE SOFTWARE UPDATE TO CORRECT HARD SHIFTS IN 9 SPEED TRANSMISSION SINCE THAT INITIAL RECALL THIS VEHICLE HAS BEEN BACK TO THE DEALER 4 ADDITIONAL TIMES TO CORRECT THE SAME ISSUE. AT TIMES THE SHIFT IS SO HARD IT FEELS AS IF IS HAVE BEEN REAR ENDED. AS OF TODAY THE ISSUE STILL EXISTS, MOST RECENT DEALER VISIT WAS 12/11/18. HARD SHIFT OCCURS WHILE IN MOTION ON BOTH CITY STREETS AND HIGHWAY DRIVING DEALER REPAIR INVOICES ARE AVAILABLE IF NEEDED. INCIDENTS HAVE OCCURRED OVER THE PAST 4 YEARS. 12/14'12/18

Mileage: 500

THE TRANSMISSION EXHIBITS DELAYED, ROUGH, AND SUDDEN SHIFTING. JEEP HAS CHANGED PARTS AND SOFTWARE CHARGING ME FOR SOME OF THE CHANGES. THE PROBLEM CONTINUES.

Mileage: 75,000

WHILE DRIVING 45 MPH ON A MAIN ROAD, MY VEHICLE ENGINE LOST POWER IN THE MIDDLE ON AN INTERSECTION AND I WAS ALMOST T BONED, 6 DAYS AFTER I FINANCED IT. MY VECHILE SHIFTS REALLY HARD AND I DO NOT FEEL SAFE WHEN DRIVING IT. I HAVE READ THAT THIS HAS TO DO WITH THE 9 SPEED TRANSMISSION AND I AM AFRAID THE TRANSMISSION WILL COMPLETELY GO OUT IF I CONTINUE TO DRIVE IT LIKE DESCRIBED. I ALSO JUST HAD TO REPLACE THE FUEL PUMP AND EVAP SYSTEM WHICH CAUSED THE VECHILES ENGINE TO SHUT OFF AND LOSE POWER STEERING AND LOCKED THE BRAKES. IT WOULD BE VERY HELPFUL IF THIS ISSUE GOT FIXED. I DON'T EVEN WANT TO DRIVE THIS VECHILE ANYMORE, IT'S UNSAFE FOR ME, FOR CHILDREN, AND FOR OTHER DRIVERS ON THE ROAD AROUND ME.

Mileage: 106,370

2 ND. TIME IN LESS THAN 3 MONTHS. PULLING OUT ONTO MAJOR HIGHWAY WHEN IT STALLS. FLASH ING SERVICE TRANSMISSION, PLACE IN PARK AND RESTART. WILL NOT RESTART . CALLED FOR TOW TRUCK LIKE FCA TOLD ME TO DO AFTER THE 1 ST. TIME.. VEHICLE HAS 27, 585 MILES. JEEP IS AT THE DEALERSHIP AND DID NOT HEAR FROM THEM TODAY AND IT HAS BEEN THERE FOR 3 DAYS INCLUDING THE WEEKEND. NO OFFER OF A LOANER, FCA CUSTOMER SERVICE DID ASK IF I WAS OFFERED ONE, BUT AS USUAL I HAVE NOT HEARD BACK

Mileage: 25,585

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEAR CHANGED INTO FIRST GEAR WITHOUT WARNING. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042, (859) 525-1344) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

THE VEHICLE IS SLUGGISH ALONG WITH MAKING NOISES WHEN AUTOMATICALLY SHIFTING GEARS WHEN DRIVING BETWEEN 20 AND 50 MPH

Mileage: 43,000

NOTICED TRANSMISSION SLIPS OCCASIONALLY WHEN I SHIFT FROM PARK TO DRIVE AND BEGIN TO ACCELERATE.

Mileage: 24,000

SERVICE TRANSMISSION AND ENGINE LIGHT COMES ON.WHILE DRIVING. SEEMS TO OCCUR WHEN DRIVING LONGER DISTANCES/HIGHWAY. THIS HAS HAPPENED THREE TIMES WITHIN THE PAST 2-3 MONTHS. IHAVE BROUGHT BACK TO DEALER IN WESTERN MA AND SOUTHEASTERN MA. NEITHER CAN FIND ANYTHING WRONG. CAR WILL NOT GO ABOVE 60 AND WILL NOT ACCELERATE, READING THAT IN SOME CASES THE CAR WILL STOP. THIS IS CONCERNING WHERE DRIVING ON BUST HIGHWAY. DEALERS HAVE NOT BEEN ABLE TO REPAIR.

Mileage: 60,000

TRANSMISSION STARTED ACTING UP FEELS LIKE SLIPPING AND POPPING IN AND OUT OF GEAR

Mileage: 80,000

AFTER TRANSMISSION RECALL REPAIR, ENGINE REPLACED DUE TRANSMISSION RECALL REPAIR 3RD TIME, VEHICLE IDLES ROUGH WHEN IN NEUTRAL, CHECK ENGINE LIGHT CAME ON AND JEEP DIED. THE VEHICLE STARTED AFTER A MOMENT AND THE CHECK ENGINE LIGHT WENT OFF. STILL HAVING SAME ISSUES AFTER TRANSMISSION REPAIRED AND A NEW ENGINE DUE TO THE DEALERSHIP RESETTING THE COMPUTER INSTEAD OF REPAIRING THE TRANSMISSION. SO NEW ENGINE AND REPAIRED TRANSMISSION, STILL HAVING ISSUES. CONSTANT ISSUE WITH THE JEEP IDLING ROUGHLY, SOMETIMES NOT STARTING OR STALLING IN TRAFFIC ON THE HIGHWAY AND CITY STREETS.

Mileage: 67,800

THIS VEHICLE HAS HAD NUMEROUS OCCASIONS OF THE TRANSMISSION SLIPPING, JERKING, ACTING AS IF IT IS GOING TO COMPLETELY STALL. TODAY I HAD THE SERVICE TRANSMISSION LIGHT COME ON AND IT WAS HARD TO GET IT TO GO UP A HILL. COMING FROM A COMPLETE STOP, IT BARELY WOULD GO. VERY UNSAFE. VERY SCARY SITUATION WITH MY KIDS IN THE BACKSEAT. APPX 2 MONTHS AGO, IT DID THE SAME THING AND THE DEALERSHIP DIAGNOSED AND FIXED THE ISSUE. IT OBVIOUSLY DID NOT GET RESOLVED. APPX 8 MONTHS AGO, I WAS PULLING OUT OF A SHOPPING CENTER WHEN ALL MY LIGHTS CAME ON AND MY CAR WOULD NOT GO. NOT FORWARD, NOT IN REVERSE. AGAIN, VERY SCARY. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON IT WAS OK. I CALLED THE DEALERSHIP AND THEY TOLD ME UNLESS THEY PHYSICALLY SEE IF HAPPEN THERE ISN'T MUCH THEY CAN DO. SO I DIDN'T SEE A NEED TO GO THROUGH ALL THE TROUBLE OF TAKING IT IN WITH THAT RESPONSE. IN AUGUST OF THIS YEAR, WE WERE DRIVING ON VACATION WHEN THE CHECK TRANSMISSION LIGHT CAME ON AND WE COULDN'T ACCELERATE AGAIN, IT WOULD BARELY GO. WE DROVE VERY SLOWLY AND AGAIN, IT PUT US IN A VERY DANGEROUS SITUATION. I CAN THINK OF SEVERAL OTHER TIMES THIS HAS HAPPENED BUT THIS IS THE GIST OF IT. THIS CAR IS NOT SAFE. IT IS GOING TO GET SOMEONE SERIOUSLY HURT OR KILLED. I AM SCARED EVERY TIME I COME FROM A STOP THINKING IT WILL STALL ON ME.

Mileage: 51,000

THE CAR STOPPED. I COULDN'T RESTART IT. A LIGHT CAME ON AND SAID TRANSMISSION SERVICE. AFTER A FEW TRIES I COULD RESTART IT. THIS HAPPENED TWICE. FIRST TIME I THOUGHT I DID SOMETHING WRONG. IT HAPPENED AGAIN YESTERDAY.

PREVIOUSLY HAD 2 SEPARATE RECALLS REGARDING THE TCM (TRANSMISSION CONTROL MODULE), BOTH WE'RE IMMEDIATELY REMEDIED AT THE DEALER. HOWEVER, AT 111,000 MILES MY 'CHECK ENGINE' CAME ON AND MY TRANSMISSION BEGAN ACTING FUNNY. PRIOR TO TAKING BACK TO THE DEALER I STOPPED AT THE LOCAL AUTOZONE AND HAD THEM IDENTIFY THE CODE THAT TRIGGERED MY 'CHECK ENGINE' LIGHT. THE TCM WAS NOT ACCEPTING THE DATA CORRECTLY, MEANING THE TCM NEEDED RE-PROGRAMMED OR REPLACED. DUE TO MY VEHICLE BEING 11,000 MILES OUT OF WARRANTY, THE DEALER REFUSED TO CORRECT THE PROBLEM, EVEN THOUGH THIS WAS CLEARLY A JEEP PROBLEM, AND NOT A USER PROBLEM. I HAVE NEVER DONE ANY TOWING AND ALL OF MY MILES ARE HIGHWAY MILES. I RESEARCHED THIS ISSUE AND THIS IS, BY FAR, THE MOST COMMON COMPLAINT FOR THIS PARTICULAR YEAR AND MAKE. I FEEL SINCE IT IS A 'JEEP' ISSUE, IT SHOULD HAVE BEEN CORRECTED.

Mileage: 111,000

HARD SHIFTING OR NO SHIFTING AT TIMES. WON'T MOVE AFTER PARKING ON NY INCLINE WHEN STARTED AND SHIFTED INTO GEAR. UP SHIFTING OR DOWN SHIFTING AT ODD TIMES ON ALL TERRAINS. SLAMS INTO GEAR CAUSING CAR TO VIOLENTLY JERK FORWARD OR BACKWARD. WHEN THIS HAPPENS THE CAR MUST BE STOPPED AND TURNED OFF THEN RESTARTED IN ORDER TO DRIVE AGAIN. THIS FIRST OCCURRED WHEN DRIVING OFF THE DEALERS LOT WHEN THE CAR HAD 12 MILES. THE CAR WAS KEPT AT THE DEALERSHIP AND A NEW TRANSMISSION WAS INSTALLED A MONTH LATER. HOWEVER, THE PROBLEM RESURFACED AGAIN AND AGAIN. EACH TIME WE WERE TOLD IT WAS A SOFTWARE GLITCH AND EACH TIME IT HAS RESURFACED. THE CAR, IN MY OPINION, IS UNSAFE TO DRIVE BECAUSE IT MAY DO THIS AT ANY TIME IN TRAFFIC.

Mileage: 12

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE VEHICLE WAS ENGAGED IN DRIVE OR PARK, THE GEAR SHIFT BECAME STUCK. ALSO, WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT FAILED TO DISPLAY ON THE INSTRUMENT PANEL IN A TIMELY MANNER. THE VEHICLE WAS TAKEN TO BERGERON AUTO CHRYSLER DODGE JEEP RAM (3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WHERE THE CONTACT WAS INFORMED THAT THEY KNEW OF THE FAILURE, BUT COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

MY JEEP CHEROKEE KEEPS REPEATING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR. SOMETIMES I AM TERRIFIED TO DRIVE BECAUSE I DO NOT KNOW WHAT IS GOING TO HAPPEN. TODAY AND ON OTHER DAYS, THE JEEP HAS CUT OFF ON ME A FEW TIMES WHILE IN MOTION ON A CITY STREET AND SOMETIMES WHEN TURNING. THE VEHICLE SLAMS INTO GEAR WHEN DRIVING SOMETIMES AND FEELS LIKE I AM GETTING HIT IN THE REAR OF THE CAR. IT IS VERY DANGEROUS BECAUSE YOU DON'T KNOW WHEN IT IS GOING TO HAPPEN. TODAY, THE JEEP ALMOST CAUSED AN ACCIDENT WHEN IT JUST STOPPED ON ITS OWN. ADDITIONALLY, IT OFTEN SHIFTS GEARS ERRATICALLY AND VERY ROUGH, EVEN JERKING AT TIMES. THE DEALERSHIP SAID THEY DID A SOFTWARE UPDATE BUT THIS DID NOT RESOLVE THE ISSUE. I HAVE TAKEN TO THE DEALER AT LEAST THREE TIMES ABOUT THIS ISSUE AND I KEEP GETTING STALLED SAYING EITHER COME BACK IN 500 MILES SO THE CAN DO AN OIL CONSUMPTION TEST OR THAT THEY CANNOT DUPLICATE THE ISSUE. EACH TIME I TAKE IT IN THEY SAY THE DID A SOFTWARE UPDATE OR AN OIL CHANGE. THE PROBLEM REMAINS.

THE VEHICLE WAS IN MOTION AT AN INTERSECTION. LOSS OF MOTOR POWER OCCURRED. THE JEEP WOULD NOT SHIFT INTO PARK, DRIVE OR REVERSE. THE PTU FAILED AS WELL AS THE OUTPUT SHAFT. IT NOW REQUIRES A NEW TRANSMISSION THAT CHRYLSER IS REFUSING TO FIX.

Mileage: 120,000

ENGINE RUNS ROUGH AND IT STUDDED UNDER LOW SPEEDS

Mileage: 89,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE GEAR SHIFTED FROM FIRST TO SECOND GEAR WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (8333 RIVERS AVE, NORTH CHARLESTON, SOUTH CAROLINA 29406) WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DUPLICATE IT OR DETERMINE ITS SOURCE. THE VEHICLE WAS NOT REPAIRED BY THE DEALER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) IN JULY OF 2016, ACCORDING TO THE MANUFACTURER'S RECORDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 34624845. THE FAILURE MILEAGE WAS UNKNOWN. *TR

I WAS STOPPED AT A LIGHT. WHEN I DEPRESSED THE ACCELERATOR, WARNING LIGHTS FLASHED ON MY DASH, THE ENGINE STALLED AND A MESSAGE TO "SHIFT TO P THEN DESIRED GEAR". CAR WAS HARD TO START AFTERWARDS, ISSUE HAPPENED 3 MORE TIMES ON THE WAY BACK HOME (LESS THAN 1 MILE). CAR HAS BEEN BROUGHT TO MECHANIC FOR DIAGNOSTIC TESTING. I DID RESEARCH ONLINE AND THIS APPEARS TO BE A KNOWN ISSUE WITH THE TRANSMISSION. HOPEFULLY WILL STILL BE COVERED UNDER WARRANTY.

Mileage: 53,000

TAKA RECALL 9 SPEED GEARBOX ROUGH SHIFTING AND CUTTING OFF AND SHUTTING OFF ENGINE WHILE DRIVING WHILE ON THE HIGHWAY OR IN CITY ROAD

Mileage: 10,300

OIL FILTER HOUSING ASSEMBLY IS LEAKING. YOU CAN SEE OIL LEAKING OUT OF A PORT WHILE RUNNING. OIL IS PUDDLING UP AND RUNNING DOWN THE MOTOR. THIS CAN CAUSE ENGINE FAILURE OR A FIRE.. THIS VEHICLE WAS PURCHASED CERTIFIED PRE OWNED; I AM NOT SURE IF THIS IS STIL UNDER WARRANTY. DEFINITELY IS A SAFETY HAZARD ALSO THE TRANSMISSION ON OCCASION SHIFTS REALLY HARD WHEN MOVING FROM ONE GEAR TO THE NEXT.

Mileage: 52,000

SHIFTING HARD THROUGH THE GEARS. SOMETIMES NOT SHIFTING IN THE CORRECT ORDER. SURGING OR LURCHING FORWARD WHEN SHIFTING. GOING UP HILLS (20MPH) TRANSMISSION WILL STAY IN A HIGHER GEAR RESULTING IN LOW POWER. STARTING AT A STOP LIGHT TRANSMISSION WILL NOT GO INTO GEAR.

Mileage: 60,000

WHEN DRIVING, ENGINE WILL RANDOMLY SHUT OFF AND DISPLAY WILL SHOW "SHIFT TO P THEN TO DESIRED GEAR". AT ONE TIME IT ALSO DISPLAYED "BATTERY LOW VOLTAGE" AGAIN, THIS HAPPENS RANDOMLY IN OUR SUBDIVISION AFTER ACCELERATING FROM A COMPLETE STOP OR TURNING.

Mileage: 105,000

I WAS IN THE TURNING LANE TO TURN INTO A GROCERY STORE AND WHEN I ACCELERATED TO TURN MY JEEP ACCELERATED THEN THE CHECK ENGINE LIGHT CAME ON THE SERVICE TRANSMISSION LIGHT, TRACTION CONTROL LIGHT, SERVICE PARKING BRAKE LIGHT,THERE WERE SEVERAL LIGHTS THAT CAME ON AND MY JEEP WAS STILL RUNNING BUT STOPPED ACCELERATING AS I WAS TURNING INTO THE STORE ON A BUSY 4 LANE ROAD AND I WAS PUSHING THE GAS BUT THE VEHICLE WOULD NOT MOVE I COASTED INTO THE START OF THE PARKING LOT WHERE IT WAS NOW TELLING ME TO SHIFT MY CAR INTO PARK AS I DID THEN SHIFTED BACK TO DRIVE AND TRIED TO FINISH PULLING INTO THE STORE PARKING LOT AND STILL NOTHING. SO I PUT THE VEHICLE INTO PARK SHUT IT OFF SAT FOR A MIN TURNED IT BACK ON PLACED IT BACK IN DRIVE THE CHECK ENGINE LIGHT WAS STILL ON SO I DROVE IT TO THE NEAREST AUTO ZONE TO GET THE CODE CHECKED BECAUSE IT WAS A SUNDAY (TODAY 10/7/18) AND THE DEALER SHIP IS CLOSED. THEY WERE UNABLE TO FIND A CODE AND ONCE THE JEEP WAS TURNED BACK ON ALL LIGHTS WERE OFF. I DROVE IT HOME AND PARKED IT AND I AM TAKING IT TO THE DEAL SHIP TOMORROW. 2 WEEKS AGO THURSDAY SEPT 27TH MY CAR STALLED AND SHUT OFF AT A STOP LIGHT WHILE TAKING MY KIDS TO SCHOOL THE MORNING AFTER FILLING MY CAR WITH GAS. IT STARTED BACK UP IMMEDIATELY THEN SHOOK LIKE IT MAY DIE AGAIN THEN NOTHING. NO LIGHT INDICATORS AT ALL CAME ON DURING THAT INCIDENT SO I FIGURED IT COULD HAVE BEEN BAD GAS AND THOUGHT NOTHING OF IT SINCE I DIDN'T HAVE ANY OTHER TROUBLE TIL TODAY. MY CHILDREN WERE WITH ME BOTH TIMES AND WE GOT LUCKY THIS INCIDENT THAT HAPPENED TODAY SUNDAY OCT 7TH 2018 WE DID NOT GET HIT BECAUSE I BARELY MADE IT INTO THE PARKING.

Mileage: 68,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE FRONT END OF THE VEHICLE SHOOK AND JERKED, AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE MESSAGES "SHIFT TO PARK" AND "DESIRED GEAR" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ROCKWALL CHRYSLER DODGE JEEP RAM, 970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) WHERE IT WAS DIAGNOSED THAT THE SHIFTING PAD AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35190705. THE FAILURE MILEAGE WAS 61,730. **TR UPDATED 11/19/18*JB

Mileage: 61,730

IT VIBRATES IT REVS UP WHEN IN GEAR IT SHAKES CODE U11C2,U0001000,U04200,U010100,U000288,U012100. *TR

Mileage: 25

9-SPEED AUTO TRANSMISSION WHICH MINE HAS ROUGH, DELAYED OR SUDDEN SHIFTING OR FAILURE TO SHIFT CONDITIONS WITH GRINDING OR OTHER LOUD NOISE DURING SHIFTING ' HARSH ENGAGEMENT OF GEARS; SUDDEN OR HARSH ACCELERATION/DECELERATION; SUDDEN LOSS OF POWER; PREMATURE TRANSMISSION WEAR OR FAILURE.

WHEN REFUELING THE VEHICLE WOULD SHUT OFF PREMATURELY AS IF IT WAS FULL AFTER ON 1-2 TENTHS OF A GALLON. TO FILL UP THE TANK TOOK ABOUT 10 MINUTES BECAUSE OF THIS MALFUNCTIONING. SOON AFTER THIS THE TRANSMISSION STARTED TO DEFAULT AND SHIFT TO NEUTRAL WHICH IS A BAD THING WHEN CROSSING MULTIPLE LANES OF ONCOMING TRAFFIC. WHAT I THOUGHT WAS SAFE I SOON LEARNED WAS A SERIOUS RISK TO OTHERS AS WELL AS MYSELF. THIS STARTED HAPPENING MORE FREQUENTLY AND A SOLUTION WAS NEVER FOUND. THE VEHICLE WOULD WORK FINE FOR A FEW WEEKS AND THEN THE VICIOUS CYCLE OF THE ONGOING ISSUE OF DEFAULTING TO NEUTRAL WHILE IN TRAFFIC WOULD OCCUR. JUST THE OTHER DAY THE DIAGNOSIS "POST WARRANTY" IDENTIFIED THAT THE VAPOR CANISTER AND FUEL PUMP WAS THE ISSUE. EARLIER I WAS TOLD THAT REPLACING THE BATTERY SOLVED THE TRANSMISSION PROBLEM, WHICH WASN'T TO BE. REPLACING THE VAPOR CANISTER, AND FUEL PUMP COST $1292.45 AND I'VE ONLY DRIVEN MY VEHICLE FROM THE DEALERSHIP TO THE GARAGE.

Mileage: 60,011

WHEN THE VEHICLE WAS IN MOTION, I WAS ON A CITY STREET, THE VEHICLE RANDOMLY STALLED WHILE DRIVING 10MPH. THE DASH SCREEN STATED, "PLACE IN 'P' THEN SELECT GEAR." I THEN PLACED THE CAR IN PARK AND TRIED TURNING THE IGNITION BUT IT DID NOT START. I HAD TO GET A STRANGER TO JUMP START MY CAR AND EVENTUALLY THE CAR STARTED. THIS HAPPENED A FEW MONTHS AGO AND SINCE THEN THIS HAS HAPPENED TWICE. THE SECOND TIME THIS HAPPENED, VEHICLE WAS IN MOTION WHILE PULLING INTO A GAS STATION ON A CITY STREET AND IT RANDOMLY STALLED. I TURNED THE IGNITION AND IT STARTED UP. THIS IS EXTREMELY DANGEROUS AND THANKFULLY ON BOTH OCCASIONS THERE HAS BEEN NO CAR DRIVING BEHIND ME.

Mileage: 52,200

SHIFT PARK BRAKE THEN SERVICE TRANSMISSION. IT CAME ON WHEN I FIRST BOUGHT THE VEHICLE AND CONTINUES TILL THIS DAY. WHEN I BRING IT IN THEY SAY IT'S A SOFTWARE UPDATE AND CONTINUES TO DO THE SAME THING. IT'S GETTING WORSE AND WORSE BY THE DAY AND I'M SCARED TO DRIVE MY OWN VEHICLE. I BOUGHT THE JEEP BECAUSE I HEARD THEY WERE GOOD LONG TERM VEHICLES. I'VE ONLY HAD THIS CAR FOR FOUR YEARS AND I KNOW I WILL NOT LET MY SON DRIVE IT!

Mileage: 500

TRANSMISSION HAVING PROBLEMS SHIFTING SINCE BRAND NEW. WHEN STARTING FROM PARKED POSITION, TRANSMISSION HESITATES WHEN TAKING OFF. WHEN GOING DOWN A HILL, THE TRANSMISSION WON'T SHIFT CAUSING THE RPMS TO BECOME VERY HIGH. (5000 + RPM). WHEN GOING UP A HILL AND VEHICLE NEEDS TO DOWN SHIFT, IT HAS TO COME TO A STOP OR DOES SHIFTS IN A HARD, UNUSUAL MANNER CAUSING A JERKING MOTION. VEHICLE HAS BEEN TO DEALERSHIP MULTIPLE TIMES OVER ISSUE AND THEY DO A 'SOFTWARE UPDATE' EVERY TIME. THIS HAS NOT FIXED THE ISSUE.

MY WIFE WAS DRIVING THE CAR ON THE HIGHWAY AND SUDDENLY LOST POWER AND BEGAN SLOWING DOWN. FORTUNATELY NO ACCIDENT HAPPENED. THE DASHBOARD SHOWED THAT IT HAD TRANSMISION PROBLEMS. WHEN WE BOUGHT THE CAR WE MENTIONED THE SALES PERSON THAT WE FELT THAT THE TRANSMISSION WASN'T WORKING GOOD BUT HE ANSWERED WAS THAT THIS WAS SOMETHING NORMAL. THE DEALER FIXED THE BREAK BOOSTER ABOUT A YEAR AGO BUT THE CAR STILL SHOWS A LOW BREAK. THIS HAPPENED WHEN MY WIFE WAS DRIVING THE CAR AND THE CAR SUDDENLY STOPED IN THE MIDDLE OF THE STREET.

Mileage: 75,000

CAR LEASED DECEMBER 2013. IN AUGUST OF 2016 SERVICE 4WD LIGHT CAME ON. WAS DISMISSED MULTIPLE TIMES BY DEALER. CAR PURCHASED SEPTEMBER 2016. LIGHT ON AGAIN AND WAS TOLD TRANSMISSION FAILURE. TRANSMISSION REPLACED APRIL 2018. AFTER REPLACEMENT CAR CONTINUED TO JERK, SHIFT LOUDLY, SHIFT ITSELF WHEN TURNED ON. DEALER REFUSED TO SERVICE. NOW GOING INTO ARBITRATION WITH FCS.

Mileage: 53,000

TRANSMISSION NOT SHIFTING, LURCHING, AND REVVING. VEHICLE HAS PROBLEMS REGULARLY WITH SHIFTING AT APPROPRIATE TIMES. SOMETIMES LURCHING FORWARD AND SOMETIMES NOT SHIFTING WHEN SPEEDING UP. HAPPENS REGULARLY.

Mileage: 50,000

CAR STARTED TO LOOSE POWER WHILE DRIVING DOWN THE INTERSTATE, ACTED LIKE IT WAS GOING TO STALL, GIVING MORE GAS ONLY MADE THE PROBLEM WORSE. WAS NOT ABLE TO GO OVER 45 MPH UNLESS GOING DOWN HILL. HAD THE SAME PROBLEM 6 MONTHS AGO AND WAS COVERED BY WARRANTY. TOOK CAR TO THE DEALERSHIP AND THIS TIME ITS NOT UNDER WARRANTY.

Mileage: 61,000

WHEN ACCELERATING FROM A STOPLIGHT THE SERVICE TRANSMISSION LIGHT CAME ON THE CAR SEEMED TO LOSE THE ABILITY TO ACCELERATE PROPERLY. IT RESET ITSELF ONCE WE CAME TO A COMPLETE STOP. THEN WITHIN THE NEXT FEW MILES, IT DID IT AGAIN, THE SAME SCENARIO. THEN IT DID IT AN AGAIN THE THIRD TIME AND IT WOULD NOT ACCELERATE SO WE HAD TO PULL OFF TO THE SIDE OF THE ROAD AND PUT IT IN PARK. IT WAS DANGEROUS BECAUSE WE WERE IN A VERY BUSY INTERSECTION THE THIRD TIME. IT HAS DONE IT SEVERAL OTHER OCCASIONS AND THE ONLY WAY WE CAN GET KEEP IT FROM DOING THAT AGAIN IS TO DRIVE IN MANUAL MODE.

Mileage: 69,000

TRANSMISSION ISSUE CAUSING A SERIOUS SAFETY ISSUE. WHILE BRAKING THE VEHICLE HAS AN ACCELERATION SURGE. IT ALSO DOES THIS WHILE COASTING AND THE TRANSMISSION GOES INTO A DOWNSHIFT. THERE ARE ALSO ISSUES WITH IT SHIFTING IN SEVERAL GEARS. THERE IS A CHECK ENGINE LIGHT ON U0402. CHRYSLER DEALERSHIP TRIED TO PROGRAM THE TCM TWICE AND THE LIGHT COMES RIGHT BACK ON.

Mileage: 145,323

THE CAR CONSISTENTLY DOWNSHIFTS AND UPSHIFTS VIOLENTLY, ESPECIALLY WHEN LETTING OFF THE GAS. HAS ALSO STALLED A HANDFUL OF TIMES WHILE CRUISING AT SPEEDS <20MPH.

Mileage: 24,000

THE CAR JERKS WHILE DRIVING ON THE HIGHWAY/LOCAL ROADS AND I HAVE REPORTED THIS MATTER TO THE CHRYSLER SERVICE CENTER WHERE I TAKE IT FOR MAINTENANCE AND HAVE NOT BEEN ABLE TO GET ANY APPOINTMENTS. THIS PROBLEM HAS BEEN ONGOING SINCE DECEMBER 2017 AND I REPORTED IT JANUARY 2018 WHEN I GOT IT SERVICED AT SMITHHAVEN CHRYSLER. I CALLED IN APRIL 2018 FOR APPOINTMENT AND WAS INFORMED THERE NOTHING UNTIL THE END OF MAY BUT I WAS LEAVING THE COUNTRY. CALLED AGAIN IN JUNE WHEN I RETURNED TO THE STATES AND WAS TOLD THERE WAS NOTHING UNTIL AUGUST 27, I EXPLAINED TO THE SECRETARY THE PROBLEM WITH THE CAR AND SHE SAID "SORRY, THERE'S NOTHING I CAN DO FOR YOU". SHE ALSO SAID THAT IF I DROPPED THE CAR OFF, I WOULDN'T GET THE CAR BACK FOR 2 WEEKS. I HAVE ALSO HAD A SOFTWARE UPDATE DONE AND THAT HELPED FOR ABOUT A MONTH.

Mileage: 62,000

VEHICLE READ "SERVICE TRANSMISSION" WHILE ON INTERSTATE GOING APPROX. 60MPH. TWO MILES LATER ALL POWER TO ENGINE STOPPED. NO PROBLEMS WITH POWER TO CAR, AIR CONDITIONING, RADIO, ETC. TRANSMISSION WOULD NOT ENGAGE CONSISTENTLY, BUT LUCKILY I MADE IT HOME. WHEN PRESSING GAS PEDAL, TACHOMETER WOULD NOT MOVE AND IF IT DID, IT WOULD ACCELERATE WITH WHAT FELT LIKE IDLING POWER - NO ABILITY TO TRULY ACCELERATE.

Mileage: 43,000

VEHICLE ONCE AGAIN WENT INTO NEUTRAL WHILE DRIVING DOWN THE HIGHWAY. ALL THE SERVICE LIGHTS CAME ON. VEHICLE ROLLED TO A STOP AND SAID TRANSMISSION NEEDS SERVICE.

Mileage: 38,000

AFTER COMING TO A STOP AND THEN ATTEMPTING TO ACCELERATE THE VEHICLE HESITATES AND WILL NOT RESPOND EVEN IF YOU PRESS THE ACCELERATOR PEDAL FURTHER, THEN IT WILL BANG INTO GEAR AND LURCH FORWARD. THE SAFETY ISSUE IS THAT YOU CAN NOT TIME PULLING INTO TRAFFIC PROPERLY BECAUSE YOU CAN NOT PREDICT IF YOU WILL HAVE POWER AVAILABLE OR NOT AND THEN THE BANG CAN MOVE YOU INTO ONCOMING TRAFFIC UNEXPECTEDLY.

OUR TEENAGE BOYS WERE TRAVELING AT A SAFE SPEED, DID NOT HIT A POTHOLE OR OTHER OBJECT, AND DID NOT SWERVE WHEN THE RIGHT FRONT AXLE SNAPPED. THIS DIRECTED THEM INTO A TELEPHONE POLE AND THEN THEY PROCEEDED TO SKID APPROXIMATELY SIXTY FEET DOWN A ROAD. THIS INCIDENT HAPPENED ON A WELL PAVED ROAD IN THE POCONO MOUNTAINS, PA. ALTHOUGH A WINDING ROAD THE AXLE SNAPPED DURING A STRAIGHT PORTION.

Mileage: 65,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 56 MPH, THE VEHICLE STALLED AND A MALFUNCTION INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA DODGE RAM FIAT OF LAS CRUCES, 860 N TELSHOR BLVD, LAS CRUCES, NM 88011, (575)-888-3588) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE RESULTS OF THE DIAGNOSTIC TEST WERE UNKNOWN. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

VEHICLE WILL RANDOMLY SHUT OFF WHILE IN MOTION. THIS HAPPENED TODAY 7/26/18 AND 2 OTHER TIMES THIS PAST MONTH. NO CHECK ENGINE LIGHTS OR OTHER WARNINGS. AFTER SHUTTING OFF NOTHING ON THE VEHICLE WORKS NOT EVEN HAZARD LAMPS.

Mileage: 60,000

HAD MY JEEP IN THURSDAY LAST WEEK DUE TO SHIFTING TO NEUTRAL ON HIGHWAY. THEY DID TWO SOFTWARE UPDATES SAID IT SHOULD BE FIXED. WAS ON HIGHWAY LAST NIGHT AND IT SHIFTED AGAIN INTO NEUTRAL. THIS APPEARS TO BE THE SAME ISSUE AS THE RECALL,S55/NHTSA 16V-529 FROM 2016, BUT IT IS NOT FIXED PROPERLY WHICH CAN CAUSE LACK OF FORWARD MOTION AND ACCIDENTS. HAVE TO AGAIN TAKE IT BACK TO THE JEEP DEALER AND FIGHT TO EVEN GET IT LOOKED AT.

Mileage: 79,000

VEHICLE DIED ON MAIN ROAD JUST OVER 30000 MILES SAID IT WAS THE UCONNECT . TURNS OUT AFTER A MONTH AND A HALF OF THEM HAVING IT THEY HAD TO REPLACE THE TRANSMISSION. RUFF SHIFTS OVER ACCELERATES. SUSPENSION RIGHT AFTER THAT. DIED ON THE HIGHWAY GOING 55!!! SEMI TRUCK ALMOST KILLED MY FAMILY. TOOK DEALERSHIP OVER A WEEK TO EVEN LOOK AT IT SAID IT WAS A SENSOR. DIED AGAIN 4WHEEL DRIVE LIGHT CAME ON. SAID IT WAS A MODULE. NOW THEY SAY ITS THE REAR DIFFERENTIAL AND ITS ON BACK ORDER AND CAN TAKE UP TO 2 WEEKS. THIS VEHICLE IS NOT SAFE. TRANSMISSION CONSTANTLY GOES OUT. AFRAID MY FAMILY WILL GET HURT

Mileage: 70,000

HAVE BEEN HAVING PROBLEMS SINCE MARCH, 2015 WITH THE NEW 9-SPEED ZF AUTOMATIC TRANSMISSION DROPPING OUT OF GEAR INTO NEUTRAL, NOT SHIFTING WHILE TRAVELLING AT HIGHWAY SPEED, LOW SPEEDS, ETC. HAVE TAKEN IT TO FARRISH, CJD IN FAIRFAX, VIRGINIA, HOOVER CJD IN SUMMERVILLE, SC AND RICK HENDRICKS CJD IN NORTH CHARLESON, SC. ALL WERE "UNABLE TO DUPLICATE" THE SHIFTING PROBLEM. ACCORDING TO MY MAINTENANCE RECORDS, THE 'WIRING HARNESS RECALL' WAS ACCOMPLISHED ON JULY 12, 2016. SINCE THAT TIME, THE TRANSMISSION HAS HAD THE SAME ISSUES AT LEAST ONCE EACH WEEK, SOMETIMES MULTIPLE TIMES. FOLLOWING ARE THE LATEST PROBLEMS I'VE RECENTLY HAD: 1. FRIDAY, JUNE 29TH'WHEN I1ST CRANKED, SERVICE TRANSMISSION CAME ON IN THE HEADS-UP DISPLAY AND THE JEEP WOULDN'T GO INTO REVERSE. 2. MONDAY, JUL 2, '18 ' WHILE DRIVING, CAR SHIFTED INTO NEUTRAL WHILE DRIVING AND WOULD NOT GO INTO GEAR. 3. FRIDAY, JUL 20TH, '18' SERVICE TRANSMISSION CAME ON IN HUD WHILE DRIVING AT 25 TO 30 MPH. JEEP WOULDN'T SHIFT TO HIGHER GEAR. JEEP TRAVELS BUT NEVER SHIFTS AND RPMS INCREASED TO OVER 3000. STOPPED CAR AT MY DESTINATION, CUT IT OFF AND ALLOWED IT TO RESET, AND WORKED FINE ON MY DRIVE HOME. 4. FRIDAY, JUL 20TH-WHILE DRIVING IN NORTH CHARLESTON, SERVICE TRANSMISSION CAME ON IN HUD AND THE JEEP FELT LIKE IT SHIFTED INTO NEUTRAL. NO POWER! JEEP WENT FROM 2400 RPMS TO CLOSE TO 1000 RPMS. FLOORED ACCELERATOR AND HAD NO POWER AND JEEP WOULD BARELY MOVE. 5. MONDAY, JUL 23, 18-WHILE DRIVING 25 TO 30 MPH, SERVICE TRANSMISSION CAME ON THE HUD AND JEEP WOULDN'T SHIFT TO HIGHER GEAR. RPMS INCREASED BUT IT WOULDN'T SHIFT TO THE NEXT GEAR. FROM A STOP, IT APPEARED TO SHIFT OUT OF FIRST BUT WOULDN'T SHIFT INTO THE NEXT GEAR. I HAVE VIDEOS OF THE ABOVE MULTIPLE INCIDENTS.

Mileage: 5

TODAY, 7/19/18, I WAS DRIVING AND MY JEEP SEIZED IN THE MIDDLE OF THE ROAD ND SERVICE TRANSMISSION ERROR. THANKFULLY, I WAS NOT HIT AND WAS ABLE TO MANUALLY SHIFT OUT TO GET THE TRANNY TO WORK AGAIN. THIS WAS PART OF RECALL # NHTSA 16V-529, ISSUED IN 2016. I HAD THE RECALL FIXED ON JULY 12,2016. TE FIX IS NOT CORRECTING THIS ISSUE PUTTING PEOPLE' LIVES AT RISK. HAVING YOUR CAR SEIZE IN THE MIDDLE OF A HIGHWAY IS NOT ONLY DANGEROUS TO ME, BUT TO OTHER DRIVERS AS IT COULD HAVE CAUSED A MASSIVE PILEUP. JEEP NEEDS TO ISSUE A PERMANENT CORRECTION JEEP ALSO WILL NOT PROVIDE A LOANER OR ANY OPTIONS SO I AM WITHOUT A VEHICLE I PAID A LOT OF MOENY FOR. .

Mileage: 78,000

MY CAR HAS THE FOLLOWING PROBLEMS: IT JUMPS WHEN I REMOVE MY FOOT FROM THE PEDAL RIGHT AFTER I START MY CAR. IT SELF ACCELERATE WHILE I'M DRIVING. JERKS FORWARD WHEN I FIRST START DRIVING THE CAR SUDDEN UNINTENDED ACCELERATION.

MY JEEP IN CURRENTLY BEING SERVICED FOR THE THIRD TIME, SAME PROBLEM. MY JEEP WILL STOP ON THE HIGHWAY, AT HIGHWAY SPEEDS, TRANSMISSION GOES TO NEUTRAL, ENGINE IDLES. YOU STOP THE CAR, SHIFT TO PARK AND TURN THE ENGINE OFF, THEN YOU CAN START IT UP, ALL THE DASH BOARD LIGHTS ARE LIT AND WHEN YOU SHIFT TO DRIVE IT BANGS. THIS SAME SCENARIO HAS HAPPENED OVER 20 TIMES.

Mileage: 105,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED SUDDENLY REDUCED AND THE INSTRUMENT PANEL GAUGES FLASHED OFF AND ON BEFORE RESETTING. AFTER TURNING THE VEHICLE OFF AND LATER ATTEMPTING TO RESTART IT, THE ENGINE REVVED VERY HIGH BEFORE THE CHECK ENGINE INDICATOR ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO MOVE. ALSO, WHILE DRIVING IN REVERSE, THE TRANSMISSION WOULD SOMETIMES ERRONEOUSLY SWITCH TO NEUTRAL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (OXMOOR CHRYSLER, 4520 SHELBYVILLE RD, LOUISVILLE, KENTUCKY), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

2014 JEEP CHEROKEE LIMITED V-6. TRANSMISSION HESITATES WHEN STARTING FROM A FULL STOP, THEN JERKS HARD INTO GEAR. DOING THIS WHEN PULLING INTO TRAFFIC IS VERY DANGEROUS AS THE CAR MOVES SLOWLY UNTIL THE GEARS KICK IN. ALSO HESITATES WHEN GOING FROM REVERSE TO DRIVE, AS WHEN BACKING OUT OF A DRIVEWAY INTO TRAFFIC. AS I WRITE THIS MY CHEROKEE HAS BEEN AT THE DEALERSHIP FOR TWO DAYS WHILE THEY ARE REPLACING THE VALVE BODY TO ATTEMPT TO REPAIR. I SAY ATTEMPT, BECAUSE THIS IS A WELL KNOWN PROBLEM WITH WHAT I'VE READ, VERY FEW IF ANY REAL FIX? WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM AFTER YEARS OF COMPLAINTS! THIS PROBLEM HAPPENS WHEN IN MOTION, AND ON CITY STREETS OR HIGHWAYS.

Mileage: 34,400

CAR FLASHES SERVICE TRANSMISSION WARNING AND LOSE POWER WHILE IN MOTION. THIS HAS HAPPENED SEVERAL TIMES, HAVE TO COAST TO A STOP, TURN OFF THE CAR AND RESTART TO REGAIN POWER. SO FAR I HAVE BEEN LUCKY IT HAS NOT BEEN IN A HIGH TRAFFIC OR HIGHWAY SITUATION. PRIOR TO THE IN MOTION ISSUE THE OTHER TIMES I WAS STATIONARY (STOP LIGHT) THAT THE ISSUE OCCURED AND REQUIRED A RESTART BUT THOSE ERRORS DID NOT REGISTER A CHECK ENGINE CONDITION. I HAVE HAD IT TO THE DEALER AND THEY PEFROMED A SOFTWARE UPDATE WHICH WAS SUPPOSED TO CORRECT THIS ISSUE. BRINGING IT BACK TO SERVICE AGAIN TO BE LOOKED AT.

Mileage: 46,000

WHILE DRIVING HOME ON THE FREEWAY DURING BUSY MEMORIAL WEEKEND DOING 70MPH, MY CAR STALLED. I HAD TO SAFELY GO TO SHOULDER OF FREEWAY. SERVICE TRANSMISSION MESSAGE AND SERVICE LIGHT WAS ON. I WAITED 5 MINUTES AND IT STARTED UP. I COULD HAVE GOTTEN IN A SERIOUS ACCIDENT WITH MY ENGINE SHUTTING DOWN. I TOOK IT TO DEALER WHO STATED IT WAS A DEFECTIVE VALVE BODY. I SURE HOPE THIS NEVER HAPPENS AGAIN. I HAVE A 3.2 V6 9 SPEED TRANSMISSION WITH 22,500 MILES.

Mileage: 22,500

TRANSMISSION JERKED AND THEN SERIVERS TRANSMISSION SOON WARING CAN ON THE DASH ALONG WITH THE CHECK ENGINE LIGHT. VEHICLE THEN WENT INTO LOW POWER MODE AND DID NOT HAVE ANY RESPONSE FROM THE GAS PEDAL. VEHICLE RUNS BUT HAS REDUCED POWER. TRANSMISSION WAS REPLACED IN SEPTEMBER IF 2016.

Mileage: 30,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS WITH THE CRUISE CONTROL ENGAGED, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE CONTACT ALSO STATED THAT 'PUT VEHICLE IN GEAR TO MANEUVER' WAS DISPLAYED. THE VEHICLE WAS TURNED OFF AND ON SEVERAL TIMES BEFORE IT WAS ABLE TO MANEUVER AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS NOT AVAILABLE.

Mileage: 71,000

WHILE DRIVING ON FREEWAY AROUND 70MPH, THE TRANSMISSION WARNING LIGHT ALONG WITH OTHER WARNING LIGHTS CAME ON AND THE ENGINE IMMEDIATELY LOST POWER ALONG WITH LOSING POWER STEERING. WAS BARELY ABLE TO GET OFF FREEWAY. WAS ABLE TO DRIVE HOME ON CITY STREET WITH TRANSMISSION ACTING LIKE STUCK IN ONE GEAR. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. I'VE READ OF HUNDREDS OF COMPLAINTS WITH THIS VEHICLE AND IT'S A MATTER OF TIME BEFORE SOMETHING TRAGIC HAPPENS TO A FAMILY. JEEP KNOWS THERE IS A PROBLEM WITH THIS PARTICULAR NINE SPEED TRANSMISSION AND NEEDS TO BE FORCED INTO TAKING ACTION.

Mileage: 27,003

TRANSMISSION IS PERFORMING STRANGELY. AT LOW SPEEDS IT STALLS AND CANNOT MOVE. WARNING LITES ILLUMINATE AND SAYS TO PLACE VEHICLE IN GEAR, VEHICLE MUST BE STOPPED, SHUT DOWN AND RE-STARTED. SEVERAL TIMES "SERVICE SHIFTER" LITE IS ILLUMINATED AND HAS BEEN TO DEALER, THEY CONTINUE TO RE-PROGRAM AND CHECK RE-CALLS. VEHICLE MAY BE UNSAFE TO DRIVE. DEALER SAYS TCM IS NEEDING RE-PROGRAMMING. THIS STALLING AND TRANNY RE-PROGRAMMING HAS HAPPENED ON TWO OCCASIONS. SOMETIMES TRANNY LAGS ON ACCELERATION. VEHICLE USUALLY IN MOTION AT LOW SPEED OR DURING INTIAL TAKE OFF FROM DEAD STOP. SOMETIMES GEAR SELECTOR WILL NOT FUNCTION PROPERLY WHEN WARNING LITES ILLUMINATE. IN 2018 IT HAS BEEN TAKEN TO PLANT JEEP; FLAGSTAFF AZ, LAWLEY JEEP; SILVERCITY NM, AND HORNE; GLOBE AZ. RECALL S55 WIRE HARNESS NOT INSTALLED.

Mileage: 40,000

TRANSMISSION IS JERKING WHEN SHIFTING ESPECIALLY FROM A STOP TO GO. LATELY IT'S ALSO BEEN JERKING FORWARD WHEN COMING TO A STOP/BREAKING IT BASICALLY FEELS LIKE YOUR BEING PUSHED FORWARD. HAVE HAD TO THE DEALER A FEW TIMES TO BE TOLD NOTHING IS WRONG. HAVE HAD COMPUTER UPDATED. I HONESTLY DO NOT FEEL SAFE IN THIS VEHICLE ANY LONGER. IT'S BEEN AN ONGOING PROBLEM BUT HAVE NOTICED MORE SO THAT LAST FEW DAYS.

Mileage: 82,500

GOING IN FOR IT SECOND TRANSMISSION REPLACEMENT . THEY KEEP FAILING WHILE DRIVING

Mileage: 70,000

CAR SHUT OFF THEN CRANKED BACK UP BEGAN TO DRIVE CAR SHOWED 80 MPH ONLY GOING 45 CAR RUNNING SLUGGISH AND ENGINE REVVING UP CAR THEN SHOWED SERVICE TRANSMISSION AND SHUT OFF NOW SERVICE LIGHT IS ON ONLY OWNED THE CAR FOR A WEEK SEEN LOTS OF ISSUES ONLINE WITH THIS SAME PROBLEM HAVE KIDS AND FEEL THIS IS UNSAFE TO DRIVE DEALER IS LOOKING AT VEHICLE TOMM.

Mileage: 81,000

THIS VEHICLE HAS BEEN SHIFTING HARD, HAS DELAYED SHIFTING AND DOWNSHIFTING, HAS AT TIMES STALLED WHILE IDLING AND SHOWN AN ERROR MESSAGE TO SHIFT TO P AND THEN TO DESIRED GEAR, REQUIRING ME TO RESTART THE CAR. I HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND THEY HAVE PERFORMED SOFTWARE UPDATES, BUT THE SHIFTING PROBLEM IS STILL OCCURRING. IN RECENT MONTHS, I HAVE HAD TWO OCCURRENCES OF FILLING THE GAS TANK AND THEN THE CAR RUNS VERY ROUGHLY FOR A SHORT TIME. ON THE SECOND OCCURRENCE, THE CAR ALSO DIED WHILE IDLING AND SHOWED THE ERROR MESSAGE ALREADY MENTIONED.

Mileage: 70,000

MY JEEP WHEN I TAKE THE KEY OUT IT DINGS SAYING THE KEY IS IN THE EGNITION WHEN ITS NOT IT WONT LET ME LOCK MY DOORS AND NOW TODAY IT WONT EVEN START MY JEEP IT DONT EVEN TURN ON. AND WHEN GOING DOWN THE ROAD THE TRANSMISSION KEEPS TRYING TO TAKE OFF TO HARD OR HUSITATES TO GO

Mileage: 59,000

THE TRANSMISSION IS JERKING WHEN IT SHIFTS SOMETIMES. IT IS NOT A SMOOTH SHIFT ESPECIALLY WHEN SHIFTING TO 1ST, 2ND, 3RD, &4TH. THE TECHS SAY NOTHING IS WRONG, BUT ITS NOT RIGHT. SOMETIMES IT SHIFTS LATE TOO. I HAVE ALSO HAD THE CAR JERK FORWARD WHEN IM COMING TO A STOP AND ITS DOWNSHIFTING. IT ACTUALLY PUSHED MY CAR FORWARD AS I WAS PUSHING ON THE BREAKS TO SLOW DOWN FOR A STOPLIGHT.

Mileage: 36,000

WHEN DRIVING HIGHWAY SPEED MILES VEHICLE DOESN'T SHIFT INTO 9TH GEAR. WHEN THIS HAPPENS PUT IT INTO MANUAL AND SHOWS 8TH GEAR. MANUALLY SHIFT TO 9TH, AND TRANSMISSION DOESN'T SHIFT INTO 9TH. VEHICLE GOT GREAT GAS MILEAGE AND NOW RPM ARE HIGH SO ISN'T ABLE TO GET AS GREAT OF MILEAGE. DID THE RECALL FOR WIRING HARNESS ON TRANSMISSION AND THAT FIXED THE ERROR WITH VEHICLE GOING INTO SAFE MODE. BUT NOW THERE IS THIS ISSUE. NO RECALLS, BUT WEB SEARCHES SHOW MANY PEOPLE WITH THIS ISSUE. ## VIN PASSED ## 2014 JEEP CHAROKEE TRAILHAWK ##

Mileage: 72,000

I WAS HAVING SOME ISSUES WITH MY 2014 JEEP CHEROKEE IN JANUARY 2018. THE SCREEN WAS SHOWING SERVICE TRANSMISSION, SHIFT CAR TO PARK, THEN TO DESIRED GEAR. DURING THIS TIME I WAS STUCK IN THE MIDDLE OF A CITY STREET UNABLE TO MOVE. THE SHIFTER WAS IN DRIVE, BUT THE VEHICLE CLEARLY WASN'T. AFTER SEVERAL MINUTES, IT FINALLY SHIFTED TO DRIVE, AND I WAS ABLE TO DRIVE THE FEW MILES HOME, BUT THE VEHICLE STAYED IN A LOW GEAR.THE DEALER CHECKED IT OUT AND TOLD ME I NEEDED TO PAY FOR A SOFTWARE UPDATE. HAVING A TRANSMISSION MALFUNCTION WHILE DRIVING DOWN THE ROAD IS A SERIOUS SAFETY ISSUE, BUT I WAS LED TO BELIEVE THIS WOULD FIX THE ISSUE. ON APRIL 4TH, 2018 THE SAME SERVICE TRANSMISSION ISSUE OCCURRED AGAIN. I WAS STUCK IN THE LEFT TURN LANE AT AN INTERSECTION, AND THE VEHICLE WOULDN'T MOVE. I SHIFTED TO DRIVE, MANUAL, NEUTRAL, AND REVERSE, AND IT WOULDN'T MOVE. THE SAME ERROR MESSAGES WERE SHOWING ON THE SCREEN AS BEFORE. I SAT THERE FOR TWENTY MINUTES UNTIL IT FINALLY WENT INTO DRIVE. I IMMEDIATELY DROVE IT TO THE DEALER THAT LOOKED AT IT THE FIRST TIME. I WAS UPSET AS WE HAD JUST PAID FOR THE ISSUE TO BE FIXED. WE WERE TOLD, "CHRYSLER SAYS WE MUST CHECK FOR SOFTWARE UPDATES FIRST." SINCE IT SHOWED UPDATES AVAILABLE, THEY ASSUMED THIS WAS THE PROBLEM AND SENT ME ON MY WAY. HAS CHRYSLER FOUND THAT THEIR SOFTWARE CAUSES TRANSMISSIONS TO BEHAVE IN THIS FASHION? IF SO, WHY IS THERE NOT A RECALL? GIVEN THAT A TRANSMISSION MALFUNCTION OF THIS SORT IS SUCH A MAJOR SAFETY ISSUE, WHY WOULD CHRYSLER NOT TAKE OUR CLAIM MORE SERIOUSLY AND ACTUALLY DIAGNOSE THE ISSUE? I BELIEVE THE NHTSA SHOULD CONSIDER STEPPING IN BECAUSE IT WON'T BE TOO MUCH LONGER BEFORE THIS TRANSMISSION ISSUE LEADS TO A CONSUMER'S DEATH OR SERIOUS INJURY, IF IT HASN'T ALREADY HAPPENED.

Mileage: 55,882

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, AFTER THE VEHICLE HAD BEEN REFUELED, THE ELECTRONIC EMERGENCY BRAKE ERRONEOUSLY ACTIVATED. AS A RESULT, THE VEHICLE CAME TO AN ABRUPT STOP. DURING THE FAILURE, THE "PUT INTO PARK TO SWITCH GEAR" MESSAGE DISPLAYED; HOWEVER, THE TRANSMISSION SHIFTER WOULD ONLY SHIFT TO THE PARK POSITION. IN ADDITION, THE CHECK ENGINE AND TRANSMISSION SERVICE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (BURK AUTO GROUP JEEP, 1565 WEST OGDEN AVE., NAPERVILLE, ILLINOIS) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR CONTROL CANISTER WAS FAULTY. THE EVAPORATOR CONTROL CANISTER WAS REPLACED AND THE PURGE CONTROL WAS REPROGRAMMED, BUT THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ONLY AFTER THE FUEL TANK WAS FILLED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000. *TT *TR

Mileage: 47,000

WHEN PARKING MY CAR AND DRIVING INTO THE SPACE SUDDENLY I HAD AN ENGINE SURGE. IT HAPPENED SO SUDDENLY. I TRIED TO PARK IT YET AGAIN AND THE SAME THING HAPPENED. THIS TIME I RECEIVED DAMAGE TO MY VEHICLE WHEN IT WAS STOPPED BY A LARGE LIGHT POLE. I CALLED TRIPLE A AND HAD IT BROUGHT TO THE DEALERSHIP. THEY PUT NEW BRAKES ON THE CAR. I FELT SECURE . THE THIRD TIME I WAS SLOWING DOWN DUE TO VEHICLES IN FRONT OF ME. SUDDENLY THE CAR SURGED AGAIN. I PULLED OUT OF MY LANE QUICKLY SO I WOULD NOT HIT THE CARS IN FRONT OF ME. NOW I WAS IN THE ONCOMING LANE. I SAW A CAR HORIZONTAL TO MY CAR. BRAKES DID NOTHING TO STOP ME. I HIT HER CAR. IT HAPPENED SO FAST. LUCKILY, THE PASSENGER WAS SHAKEN UP AND TAKEN TO THE HOSPITAL. THIS HAPPENED ON A CITY ST. THE VEHICLE WAS IN THE PROCESS OF TURNING INTO THE LIBRARY WHEN THE ACCIDENT HAPPENED.

Mileage: 32,000

VEHICLE PAUSESES BETWEEN SHIFTS AND SHIFTS INTO NEUTRAL ON HIGJWAY.

Mileage: 40,000

WHILE DRIVING THE TRANSMISSION SERVICE LIGHT CAME ON AS WELL AS THE ENGINE LIGHT AND BEGAN TO DE CELERATE TO COME TO A STOP.

Mileage: 134,200

AFTER FILLING UP VEHICLE WITH GAS (2 SEPARATE OCCURRENCES), THE VEHICLE WILL CUT-OFF WHILE DRIVING FOR 1-2 BLOCKS. A PROMPT ON THE DASHBOARD WOULD STATE "PLACE GEAR INTO PARK" AND A RESTART OF VEHICLE WOULD BE NECESSARY. FIRST OCCURRENCE HAPPEN IN 2/19/2018 AND 3/28/2018. WHEN FIRST OCCURRENCE HAPPENED, THE VEHICLE WAS DROPPED OFF AT DEALERSHIP AND WAS INSTRUCTED BY SERVICE DEPARTMENT THE VEHICLE NEEDED TO BE "FLASHED OR REPROGRAMMED" TO RESOLVE ISSUE. SINCE THEN, THE SECOND OCCURRENCE HAPPENED RECENTLY 3/28/2018 AND IT NEEDED TO BE TOWED TO DEALERSHIP FOR ANOTHER INSPECTION/DIAGNOSTIC. IT WAS THEN MENTIONED BY SERVICE DEPARTMENT, THE REASON FOR CUT-OFF ISSUE. THE VEHICLE WAS LOW ON OIL (1 QUART LESS). MAJOR CONCERN WITH VEHICLE NOT BEING TRUSTED WORTHY WHILE DRIVING AND POSSIBLE ACCIDENT MAY HAPPEN BECAUSE OF ISSUE. ALSO BEING TOLD 2 DIFFERENT REASONS WHY ISSUE HAPPENED.

Mileage: 48,000

SITTING AT RED LIGHT-SERVICE TRANSMISSION LIGHT WENT ON ASKING ME TO PUT CAR IN PARK..TRANSMISSION WAS NOT ENGAGED, I WOULD SAY IT WAS IN NEUTRAL, I PUT CAR IN PARK AND BACK TO DRIVE..DID NOT ENGAGE..PUT BACK IN PARK AND TURNED CAR OFF..RESTARTED AND PUT IN DRIVE..ENGAGED BUT VERY LOUD ENGAGEMENT AND SHOOK CAR, STILL SAYING TRANSMISSION NEEDS SERVICE..TOOK TO DEALER AND THEY SAID IT NEEDED REFRESHED..HAS BEEN TO DEALER SEVERAL TIMES FOR SIMILAR ISSUE..OTHER TIMES TRANSMISSION DISENGAGED WHILE ON FREEWAY..DEALER REFRESHED AND WORKING OK AT THIS TIME

Mileage: 68,100

TRANSMISSION NOT SHIFTING PROPERLY. FROM STOP THE "D" FOR DRIVE BLINKS AND IT WONT GO INTO GEAR. HAPPENED TWICE. CAR LUNGES AND KICKS WHEN SHIFTING WITH POSSIBILITY OF GOING OUT AT SPEED.

Mileage: 85,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BRADY AUTO MALL (4025 E BOYD RD, DECATUR, IL 62521, (217) 876-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT A TRANSMISSION SPECIALIST WOULD BE SENT OUT. THE FAILURE MILEAGE WAS UNAVAILABLE.

TRANSMISSION LURGES AND ROUGHLY SHIFTS AND MAKES WHIRRING NOISES

Mileage: 25,500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED AND LOST POWER. THE SERVICE TRANSMISSION, TRACTION CONTROL, AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAINBOW CHRYSLER DODGE JEEP LLC (301 RIVER HIGHLANDS BLVD, COVINGTON, LA 70433, (985) 892-9165), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

I BOUGHT MY CAR IN MARCH 2014, SINCE THAT TIME MY VEHICLE HAS BEEN IN THE SHOP 7 TIMES FOR THE SAME THING. I HAVE BEEN TO 3 DIFFERENT DEALERSHIPS SINCE MY CAR IS STILL UNDER WARRANTY AND CONTINUE TO HAVE THE SAME PROBLEM. YESTERDAY ON MY WAY HOME ON A MAJOR FREEWAY MY CAR PUT IT SELF IN PARK AND SHUT OFF THIS HAPPENED SEVERAL MORE TIMES UNTIL I PULLED OVER SOMEWHERE SAFE TO GET IT TOWED. I HAVE 2 SMALL CHILDREN AND FEEL THE VEHICLE IS VERY UNSAFE TO DRIVE I HAVE CONTACTED CHRYSLER AS WELL REGARDING THIS MATTER. I WOULD LIKE TO KNOW WHEN IT BECOMES A CONCERN FOR PEOPLE AND THERE FAMILIES FOR SOMEONE TO TAKE ACTION. THE DEALER SHIP REFUSED TO WORK WITH ME AND PUT ME IN A SAFER VEHICLE BECAUSE I AM NOW UPSIDE DONE ON THIS VEHICLE. SO THEY WANTED ME TO MAKE A 900.00 DOLLAR PAYMENT. THIS TO ME SEEMS THAT THE DEALERSHIP AND CHRYSLER ARE MORE CONCERNED WITH MAKING PROFIT AND SALES THEN THEY ARE KEEPING THEIR CUSTOMS SAFE. I HOPE SOMEONE OPENS THEIR EYES TO THESE TYPES OF SITUATIONS. I CALLED THE NATIONAL HIGHWAY TRAFFIC AND SAFETY TO REPORT THIS AND THE LADY ON THE OTHER END OF THE LINE HAD NO CONCERN WITH DEALING WITH IT I ASKED TO SPEAK TO A MANAGER AND WAS SENT TO A VOICE MAIL. GOOD TO KNOW THAT WE HAVE THESE GUYS WATCHING ON BACKS WHEN IT COMES TO THE SAFETY OF FAMILIES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION JERKED AND THE VEHICLE FAILED TO ACCELERATE PROPERLY WHEN THE ACCELERATOR PEDAL WAS APPLIED TO CHANGE GEARS. WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER ISSUED 13 TSBS ON THE POWER TRAIN, 16 TSBS ON THE ENGINE, AND 76 TSBS ON THE ELECTRICAL SYSTEM. THE DEALER (CENTRAL FLORIDA CHRYSLER JEEP DODGE RAM, 8675 COMMODITY CIR, ORLANDO, FL 32819, (407) 351-9940) DIAGNOSED THAT THE TRANSMISSION MAY NEED TO BE REPLACED. THERE WAS A PREVIOUS SOFTWARE UPDATE THAT PROVIDED NO SOLUTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA16002 (POWER TRAIN) AND PE 15030 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TT CENTRAL FLA JEEP REPLACED THE MOTOR MOUNT ON 03/07/18 FOR JERKING ISSUE. *TR

Mileage: 40,000

WIFE WAS DRIVING VEHICLE ON HIGHWAY AT NIGHT, "SERVICE TRANSMISSION" LIGHT WENT ON ASKING HER TO "PUT CAR IN PARK"...SHE PULLED OFF ROAD AND CAR SLIPPED OUT OF GEAR AT STOP SIGN, WHERE SHE HAD TO TURN ENGINE OFF AND RESTART. SHE WAS ABLE TO DRIVE CAR HOME WITH CHECK ENGINE LIGHT ON. CAR IS CURRENTLY WITH JOHNSON JEEP IN WASHINGTON, NJ. NO CONTACT FROM THEM AS OF YET TO ISSUE/REPAIR. I WAS UNAWARE OF RECALL AT TIME OF PURCHASE. I HAVE CONCERNS ABOUT SAFETY OF VEHICLE.

Mileage: 32,000

SHIFTING INTO NUETRAL BY ITSELF WHILE IN MOTION UNDER 25 MPH

Mileage: 52,715

2-18-18 IN THE MORNING BACKING OUT OF DRIVEWAY ENGINE CUT OFFF. 2) 9-12-17 IN THE DAYTIME ON A LOCAL TOWN RD. MAKING A LEFT TURN ENGINE CUT OFF. 5-16-17 DAYTIME STOPPED AT A RED LIGHT ON ROUTE 17 HWY ENGINE CUT OFF. 6-16-15 DAYTIME GOING 20 MILES AN HOUR ENGINE CUT OFF IN THE MIDDLE OF THE ROAD LOCAL TOWN ROAD. THIS IS HAPPENING BECAUSE THE OIL LEVEL IS BELOW A CERTAIN LEVEL,HOWEVER THE OIL IS NOT AT A LOW OIL LEVEL ACCORDING TO THE DIPSTICK. DEALERSHIP SAID WE HAVE TO CHECK THE OIL LEVEL EVERY TIME WE DRIVE OUR VEHICLE. HAVING MANY PROBLEMS WITH ENGINE/TRANSMISSION STILL UNDER WARRANTY BUT I AM NOT GETTING ANY HELP I WAS TOLD THERE IS NOTHING THAT THEY CAN DO TO HELP ME.

Mileage: 16,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UNKNOWN SPEEDS IN JULY OF 2017, THE VEHICLE STALLED AND THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE, 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND THE VEHICLE STALLED. THE SERVICE TRANSMISSION AND CHECK ENGINE INDICATORS ILLUMINATED AGAIN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,729. *TT *TR

Mileage: 40,729

WHILE DRIVING ABOUT 60 MPH THE CAR LOST ALL ACCELERATION AND SLOWED VERY QUICKLY, THE ENGINE LIGHT CAME ON AND THE ASSIST EMERGENCY BRAKE LIGHT CAME ON ( I THINK THAT WAS WHAT IT SAID. AS I PULLED TO THE ROAD SIDE THERE WAS LITTLE NO RPMS . I SHUT THE CAR OFF AND WAITED , RESTARTED AND STILL NO RPMS. I DISCONNECTED THE BATTERY AFTER GOOGLING THE PROBLEM AND RESTARTED AND LIGHTS WHERE ALL GONE . THIS WAS GREAT FOR ABOUT 4 DAYS AND MAYBE 300 MILES AND AGAIN IT HAPPENED . THIS TIME I HAD MY CADE READER AND RECEIVED A P1DCD CODE, I DID NOT CLEAR CODE BUT SHUT ENGINE DOWN AND RESTARTED. THE CAR RAN WITH RPMS OK BUT WAS A BIT SLUGGISH . I CALLED DEALER WHEN I GOT HOME AND THEY SAID I WOULD HAVE TO PAY FOR THEM TO DO A DIOGNOSTIC TEST TO FIGURE WHAT THE PROBLEM IS. I DRIVE MY KIDS IN THE MORNINGS AND FEEL THIS COULD LEAD TO A SERIOUS ACCIDENT . I DONT FEEL SAFE DRIVING IT MYSELF LET ALONE MY CHILDREN WITH ME.

Mileage: 58,000

SHIFTING IS JERKY AND OR DELAYED IN FIRST 3 GEARS MOSTLY. APPEARS TO BE RANDOM. IT MIGHT DELAY WHILE SHIFTING FOR A SECOND AND THEN ENGAGE WITH SO MUCH FORCE THAT IT [XXX] NEAR GIVES YOU WHIPLASH........SEAMS UNSAFE AND EVEN MY 1962 RAMBLER SHIFTS SMOOTHER. THERE IS NO WAY THIS IS (NORMAL) AS THE MANUFACTURER STATES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

PURCHASED 3/20/14 TRANSMISSION ISSUES STARTED AT APPROX. 5200MI DELAYED SHIFT, SHARP HARD SHIFT AT LOW SPEEDS , IE. UNDER 25MPH , INTERMITTENT, NON-PREDICTIVE OCCCURENCE EVERY COUPLE OF WEEKS, THEN BEGAN TO INCREASE FREQUENCY, PROBLEM PERSISTED EVEN AFTER SOFTWARE UPGRADES AND GOT WORSE AFTER MOST RECENT SOFTWARE UPGRADE, TRANSMISSION SHIFTING WAS ALL OVER THE BOARD IN DELAYED, SHORT AND ROUGH SHIFT ALONG WITH LURCHING FORWARD ON OCCASION DEALER HAS NOT BEEN EFFECTIVE OR PRO-ACTIVE IN DEALING WITH THIS ISSUE, TRANSMISSION IS NOT PERFORMING AS DESIGNED IS MAL-FUNCTIONING ALMOST ON A DAILY BASIS, THE LURCHING, LUNGING FORWARD IS A DEFINITE SAFETY HAZARD, ONCE IT ALMOST LURCHED INTO THE CAR AHEAD OF ME SERVICE INVOICES ARE AVAILABLE

Mileage: 5,200

WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE LOST POWER, THE MESSAGES "SERVICE PARKING BREAK" AND "SERVICE TRANSMISSION" APPEARED IN THE DASH, THE CHECK ENGINE LIGHT CAME ON, AND THE EMERGENCY BREAK LIGHT BLINKED ON AND THEN OFF. THE CAR DID NOT RESPOND TO PRESSING ON THE GAS PEDAL, FORTUNATELY I WAS ABLE GLIDE OFF THE HIGHWAY AND INTO A PARKING LOT. I TURNED OFF THE CAR, WHEN I RESTARTED IT THE MESSAGE "SERVICE TRANSMISSION" APPEARED ALONG WITH THE CHECK ENGINE LIGHT. I WAS ABLE TO PUT THE CAR INTO GEAR AND DRIVE BUT THE POWER WAS GREATLY REDUCED AND IT STAYED IN A LOWER GEAR.

Mileage: 53,300

2.3L V6 POWERED JEEP WITH 9 SPEED AUTOMATIC TRANSMISSION HAS HAD IMPROPER SHIFTING PROBLEMS SINCE LATE DECEMBER 2017, UP TO AND INCLUDING VEHICLE ENGINE SHUTDOWN WITH "SERVICE TRANSMISSION" NOTIFICATION ON EVIC. VEHICLE STALLED IN TRAFFIC AT BUSY INTERSECTION. ENGINE RESTART LOCKED TRANSMISSION IN "LIMP" MODE AND ALLOWED VEHICLE TO BE DRIVEN APPROXIMATELY 6 MILES TO HOME. TRANSMISSION TCM HAS BEEN RE-FLASHED THREE TIMES IN THE PAST 30 DAYS WITH PROBLEMS RECURRING WITHIN 100-200 MILES. VEHICLE ENGINE SHUTOFF STALLS OCCURRING IN CITY STREET AND HIGHWAYS. VEHICLE STILL DOES SHIFT PROPERLY.

Mileage: 55,000

TAKATA RECALL - CHOKES WHEN SHIFTING THROUGH GEARS WILL DRIVING. CHOKES INITIALLY UPON STARTING AND FIRST MOVING THE CAR, TENDS TO LAG.

Mileage: 43,000

WHILE TRYING TO START THE JEEP I PLACED MY FOOT ON THE BRAKES AND PRESSED THE START/STOP BUTTON THE VEHICLE JERKED THEN MADE A LOUD NOISE FOLLOWED BY WHAT FELT LIKE SOMETHING DROPPED OUT FROM UNDERNEATH. IT THEN DIED AND THE SYMBOL OF FAULT POPPED UP ON THE SCREED. IT STATED THAT THERE WAS WRONG WITH THE TRANSMISSION. NOW THE VEHICLE WILL NOT START. IT WAS SERVICED AND HAD TWO SAFETY RECALLS COMPLETED THIS MONTH

Mileage: 72,888

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE WAITING TO TURN AT A STOP SIGN, THE VEHICLE CAME OUT OF GEAR AND THE DRIVE GEAR WAS ILLUMINATED, BUT THE VEHICLE WAS NOT MOVING. THE CONTACT SWITCHED TO PARK AND WAITED APPROXIMATELY 30 SECONDS BEFORE ENGAGING THE VEHICLE BACK IN DRIVE AND DRIVING HOME. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE IN DECEMBER OF 2017. THE VEHICLE WAS TAKEN TO O'DANIELS JEEP IN FT WAYNE, INDIANA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE HAD TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 33265060. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TRANSMISSION SHIFTS ARE ERRATIC. GEARS SHIFT TOO SOON, NOT SOON ENOUGH OR BANG INTO GEAR ESPECIALLY 3RD. SOME DAYS ARE OK OTHERS ARE SIMPLY FRIGHTENING. UPDATES HAVE BEEN DONE AT THE DEALERSHIP MULTIPLE TIMES. VEHICLE IS 4 YEARS OLD WITH 20K MILES.

Mileage: 19,850

VEHICLE WILL OFTEN SURGE WHEN I'M TRYING TO STOP. I LOOK FOR IT NOW BUT IT CAN STILL CATCH ME OFF GUARD AND IT IS DIFFICULT TO STOP SOMETIMES. FEELS LIKE I WON'T BE ABLE TO STOP IN TIME. JEEP ALSO SHIFTS REAL HARD SOMETIMES, CAUSING VEHICLE TO JERK HARD. STRANGE REVVING NOISES WHEN ACCELERATING. I TOOK VEHICLE TO DEALER THAT I BOUGHT IT FROM, THEY CHARGED ME FOR RECALL AND SAID THEY DID THE WORK. IT HAS BEEN A YEAR AND CHRYSLER IS SHOWING THAT THE RECALL WORK HAS NOT BEEN DONE. CASE #32715454 BUT NO REFUND AND IT SEEMS THAT THEY HAVE DONE NOTHING ABOUT THE DEALER. FCA CUSTOMER ASSISTANCE CENTER

Mileage: 34,528

TRANSMISSION SHIFTING PROBLEM AGAIN THE OUTER MODULE WAS REPLACED BECAUSE TRANSMISSION LOCKED UP THROUGH THE DEALERSHIP I PURCHASED IT FROM WORKED WELL NOW IT'S STARTING TO DO IT ALL OVER AGAIN ! NOTE DEALERSHIP HAS ALL DOCUMENTATION ALSO THERE WAS FORMER COMPLAINTS FILE WITH CHYSLER ON THIS SITUATION BEFORE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

WHILE DRIVING ON CITY STREETS OR HIGHWAYS, THE TRANSMISSION WILL SUDDENLY DROP OUT OF OR WHILE ACCELERATING IT WILL DO A HARD JUMP INTO GEAR CAUSING A SUDDEN JERK. WHEN GOING FROM A STOP TO START IT TAKES SOMETIME FOR THE ACCELERATION TO KICK IN, PUSHING THE GAS BUT NOTHING'S HAPPENING. THIS HAS BEEN A PROBLEM WITH NO SOLUTION FROM THE DAY I BOUGHT IT IN 2014 TO NOW. EVERY TIME IN THE SHOP THEY SAY THIS IS JUST A CHARACTERISTIC OF THE 9 SPEED TRANS. WHEN YOUR SPENDING $30,000 OR MORE ON A VEHICLE I WANT A SOLUTION NOT AN "IT IS WHAT IT IS" ANSWER.

Mileage: 200

"SERVICETRANSMISSION" MESSAGING PROBLEMS. JEEP SHOOK AND SHUTS OFF WHILE I WAS ON THE HIGHWAY MOVING. AT 65MPH. I STEERED IT TO THE SHOULDER OF THE ROAD. RESTATED THE JEEP AND FOLLOWED THE MESSAGES INSTRUCTIONS ON MY NAVIGATION SCREEN. UPON PUTTING IT ON "D" AND GIVING THE GAS THE JEEP LUNGED FORWARD AND IT FELT LIKE SOMEONE HAD HIT ME FROM THE REAR. ONCE MOVING THE JEEP STAYED IN LOW GEARS. I EXITED THE HIGHWAY AND USING THE SERVICE ROAD DROVE IT TO THE DEALERSHIP. THEY PERFORMED A MANDATED RECALL SOFTWARE UPGRADE WHICH SEEMED TO WORK. 8 DAYS LATTER MY JEEP IS BACK IN AT THE DEALERSHIP WITH THE SAME PROBLEMS.

Mileage: 21,450

MY 2014 JEEP CHEROKEE, JUST BOUGHT USED, SUDDENLY LOSES ALL POWER AND CONTROL. THIS HAS HAPPENED TWICE IN THE LAST 2 WEEKS ON A HIGHWAY , AND I WAS LUCVCKY TO AVOID COLLISIONS. ALL JEEP RECOMENDS IS CHANGING COMPUTER, WHICH FROM WHAT I READ IS NOT A CORRECT FIX. THIS VEHICLE IS IS A DANGER TO MYSELF ,FAMILY AND OTHERS. IT IS UNDER WARRENTY. BUT ACCORDING TO OTHERS THE TRANSMISSION IS FAULTY, NOT THE COMPUTER. PLEASE HELP.

Mileage: 66,000

MY VEHICLE HAS ALWAYS HAD DIFFICULTY SHIFTING AND WOULD OFTEN HAVE HARD SHIFTS BETWEEN GEARS. AT 22,562 MILES I BROUGHT MY CAR IN FOR THIS ISSUE, PROMPTING JEEP TO UPDATE MY VEHICLE'S SOFTWARE. THE PROBLEM PERSISTED, BUT I WAS TOLD IT WAS JUST THE PERFORMANCE OF MY 4-CYLINDER ENGINE. AT MILEAGE 58,160 WHILE DRIVING ON THE HIGHWAY AND MERGING LANES, MY VEHICLE COMPLETELY LOST ANY ABILITY TO ACCELERATE AND LOST ALL POWER FUNCTIONS. I WAS ABLE TO USE THE VEHICLE'S MOMENTUM TO GET INTO THE BREAKDOWN LANE. THE VEHICLE HAD A MESSAGE ON MY DRIVER'S DASH INSTRUCTING ME TO SHIFT THE CAR TO PARK. AFTER DOING SO THE VEHICLE STILL WOULD NOT START UNTIL I SHUT IT OFF AND RESTARTED THE VEHICLE.AGAIN, JEEP RE-PROGRAMMED MY COMPUTER. ONE WEEK LATER, ON 9/25/2017, THE VEHICLE HAD THE ENGINE SEIZE AGAIN WHILE DRIVING AT APPROXIMATELY MILEAGE 58,511. JEEP DETERMINED THAT THE OIL LEVEL WAS VERY LOW, EVEN THOUGH A FULL-SYNTHETIC VALVOLINE 5W20 HAD BEEN COMPLETED AT 53,335 MILES AND THE FLUID LEVELS WERE CHECKED AT THE DEALERSHIP ONE WEEK PRIOR TO THE INCIDENT. THE DEALERSHIP PERFORMED AN OIL CHANGE, INSTRUCTED ME THAT AFTER 50,000 MILES IT IS ACCEPTABLE FOR THE 2014 JEEP CHEROKEE MODELS TO BURN OFF 1 QUART OF OIL EVERY 1,000 MILES AND TO MONITOR THE OIL LEVELS GOING FORWARD. I MENTIONED TO THE DEALERSHIP THAT THE OIL LEVELS HAD JUST BEEN INSPECTED AT THE DEALERSHIP ONE WEEK EARLIER, ON 9/18/2017, AND WAS TOLD THAT FLUID LEVELS WERE NORMAL. AS A RESULT, THE VEHICLE WOULD HAVE BEEN BURNING OIL MUCH FASTER THAN THE 1 QUART PER 1,000 MILES ACCEPTABLE THRESHOLD. I WAS ASKED TO SEE IF THE NEW OIL CHANGE WOULD RESOLVE THE ISSUE, AND TO BRING MY CAR IN AT AROUND 60,000 MILES TO CHECK THE OIL LEVELS. AT 62,052 THE VEHICLE SEIZED AGAIN AND, UPON DIAGNOSIS, OIL LEVELS WERE FINE. JEEP CAN DETERMINE THE PROBLEM AND CANNOT OFFER A SOLUTION. IT HAS HAPPENED TWO MORE TIMES OVER THE LAST MONTH.

Mileage: 58,000

MY JEEP CHEROKEE 2014 HAS BEEN HAVING ENGINE PROBLEMS SINCE I BOUGHT IT. LAST NIGHT WAS THE WORST EXPERIENCE, THATS WHY IM HERE. I WAS ON THE HIGHWAY AND THE JEEP JUST STARTED TO BRAKE ON ITS OWN. I WAS SLIDING IN THE SNOW AND ALMOST FLIPED. I WAS ABLE TO CONTROL THE JEEP. I HAD TROUBLE PULLING IT TO THE SHOULDER OF THE HIGHWAY. HAD TO FORCE DRIVE TO THE SIDE. WOULD NOT GO ON REVERSE. WHEN THE TOWN TRUCK ARRIVED,HE HAD TROUBLE PUTTING IT ON TOW TRUCK. THIS PROBLEM NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES OVER SOMETHING THAT COULD HAVE BEEN FIXED.

Mileage: 37,398

THE 2014 JEEP CHEROKEE COMPLETELY STALLS WHILE DRIVING WITH A MESSAGE THAT STATES "MUST BE IN P TO SHIFT GEARS". THE VEHICLE ALSO STALLS WHILE DRIVING AFTER FILLING THE GAS TANK, WITH THE SAME MESSAGE. THE DEALER CANNOT IDENTIFY THE PROBLEM. I'VE SEEN SEVERAL OTHER COMPLAINTS FROM OWNERS FOR THE EXACT SAME THING THAT DON'T SEEM TO BE GETTING ADDRESSED. FAILURE TO ADDRESS THIS ISSUE IS A RISK TO THOSE OWNING THE VEHICLES AS WELL AS OTHERS ON THE ROADS AND POSES A MAJOR LIABILITY TO THE COMPANY IF NOTHING IS DONE TO RESOLVE THE ISSUE. I'M LISTING THE MOST RECENT DATE, HOWEVER THIS IS NOT THE FIRST TIME IT'S HAPPENED.

Mileage: 35,000

THE CAR LURCHES AND SHIFTS INDISCRIMINATELY WHILE STARTING AND STOPPING. THIS OCCURS WHILE DRIVING AT LOWER SPEEDS. ONCE ON THE "OPEN ROAD" IT SEEMS TO BE OK.

Mileage: 20,000

WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 45 MPH. THE VEHICLE SHIFTED OUT OF GEAR, LUNGES AND GOES AGAIN IN A JERKING/ HESITATING MANNER. CHECK ENGINE LIGHT CAME ON AND SERVICE TRANSMISSION LIGHT CAME ON. PULLED OVER PUT IN PARK AND RE SELECTED A GEAR. WHEN DOING SO IT MAKES A HORRIFIC GRINDING NOISE AND HAS NO POWER. THE BATTERY HAS BEEN REPLACED TWICE SINCE 2014 FOR A "BAD BATTERY" AFTER BOTH OF THESE REPLACEMENTS WITHIN 4 MONTHS WE HAVE NOW EXPERIENCED THESE TRANSMISSION PROBLEMS. I STRESS THIS IS THE SECOND TIME WITH THE TRANSMISSION ISSUE AND ALSO THE SECOND TIME FOR THE BATTERY REPLACEMENT.

Mileage: 52,968

A COUPLE OF WEEKS AGO WHILE DRIVING ON A CITY STREET, I WENT FROM A STOP SIGN AND DROVE ABOUT 20 YARDS WHEN MY SUV BEGAN TO STRUGGLE TO SHIFT AND I ULTIMATELY CAME TO A COMPLETE STOP AND ALL THE SERVICE LIGHTS CAME ON. I ATTEMPTED TO CONTINUE BUT COULD NOT GO FORWARD EVEN THOUGH THE RPMS WERE REVVING. I PUT IT IN PARK AND WAITED A FEW MINUTES. THEN I PUT IT IN DRIVE AND IT STRUGGLED TO SHIFT BUT I WAS ABLE TO MOVE FORWARD AND MAKE IT TO WHERE I WAS GOING. LATER IN THE DAY IT WAS LABORING TO ACCELERATE MAINLY ON CITY STREETS, NOT SO MUCH ON THE HIGHWAY. SINCE THEN IT HAS BEEN RUNNING NORMAL, BUT I FEAR IT'S GOING TO HAPPEN AGAIN.

Mileage: 36,000

I HAD JUST LEFT THE GAS STATION WHERE I FILLED UP. WHEN IN GEAR FROM A STOP THERE WAS A LENGTHY DELAY AS THE ENGINE RPM'S RISE AND VEHICLE BARELY MOVED. AFTER 10 TO 20 SECONDS ANOTHER GEAR WILL ENGAGE AND THE VEHICLE WILL PICK UP SPEED AT WHICH POINT ANOTHER GEAR WILL VIOLENTLY SLAM INTO OPERATION. THE VEHICLE WILL SEEM TO FUNCTION NORMALLY AT THAT POINT UNTIL SLOWING DOWN WHEN THE VEHICLE SHIFTS VIOLENTLY AND ERRATICALLY, SHIFTS INTO NEUTRAL WITHOUT WARNING. BY NOW ALL WARNING LIGHTS HAVE LIT UP. CHECK ENGINE LIGHT, PARKING BRAKE LIGHT, "SERVICE TRANSMISSION" APPEAR ON DISPLAY AND THAT ALTERNATES WITH "SHIFT TO PARK AND THEN TO DESIRED GEAR". SHUTTING THE VEHICLE OFF AND RESTARTING AFTER 24 HOURS REVEALED THAT ONLY THE "CHECK ENGINE" LIGHT WAS ON AND WHEN VEHICLE IS PUT IN "DRIVE", THERE WAS NO VIOLENT GEAR ENGAGEMENT, BUT VEHICLE BARELY MOVED. I PUT THE VEHICLE BACK IN PARK AND SHUT IT OFF.

Mileage: 47,812

TRAVELING AT 60 MPH ON HIGHWAY, VEHICLE PUT ITSELF IN NEUTRAL AND FLASHED THE SERVICE TRANSMISSION LIGHT. I PULLED OVER PUT THE VEHICLE IN PARK. SHUT THE ENGINE OFF. STARTED IT BACK UP, THE TRANSMISSION LIGHT REMAINED ON AND THE VEHICLE SHIFTED INTO GEAR AND DROVE NORMALLY. I BELIEVE THIS IS THE RESULT OF THE TRANSMISSION RECALL ##16V529000. AFTER THIS HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER WHO DID NOT ADVISE OF ANY RECALL, BUT UPDATED THE SOFTWARE, CHARGED ME FOR IT AND SAID IT WAS FIXED. NOW THE SAME THING HAS HAPPENED AGAIN, ON THE SAME HIGHWAY AT THE SAME SPEED.

Mileage: 55,000

SINCE I PURCHASED MY USED VEHICLE I HAVE HAD A REOCCURRING ISSUE WHERE THE VEHICLE HESITATES TO ACCELERATE IN THE FIRST GEAR. RECENTLY IT HAS GOTTEN SO SEVERE THAT THE VEHICLE COMPLETELY SHUTS OFF. I'VE NOTICED THAT IT OCCURS MOST FREQUENTLY AFTER I FILL MY TANK AND AFTER PROLONGED PERIODS OF BEING STOPPED. IT HAS OCCURRED FOUR TIMES ON THE HIGHWAY WHILE SITTING IN TRAFFIC AND MOST RECENTLY WHILE WAITING AT A RED LIGHT. WHEN IT OCCURS THE VEHICLE STILL HAS POWER RUNNING THROUGH AND A NOTICES ALWAYS POPS UP SAYING "CAR MUST BE IN PARK IN ORDER TO SHIFT." IN ALL CASES I HAVE HAD TO TURN THE VEHICLE OFF AND WAIT SEVERAL MINUTES BEFORE THE CAR WAS ABLE TO TURN BACK ON. IN ALL CASES NO INDICATOR LIGHT APPEARED AS TO WHAT THE PROBLEM COULD BE. AFTER TAKING THE VEHICLE TO GET SERVICED THEW FIRST TIME I WAS TOLD IT WAS THE BATTERY. THE SECOND TIME I TOOK IT TO GET SERVICED I WAS TOLD THE EVAPORATED CANISTER AND PURGE SOLENOID HAD TO REPLACED. THE ISSUE STILL EXISTS AND THE DEALERSHIP HAS ASKED ME TO CONTINUE DRIVING THE VEHICLE AS IS UNTIL A SERVICE LIGHT APPEARS BECAUSE THEY DO NOT KNOW WHAT THE PROBLEM CAN BE. THIS VEHICLE IS NOT SAFE TO DRIVE AS IS.

Mileage: 65,000

CAR STALLS AND COMPLETELY SHUTS OFF. TOLD ITS GAS AND NOT TO FILL UP GAS TANK. NOT SURE HOW THIS EFFECTS THE TRANSMISSION. CAR JERKS INTO GEAR OR RIGHT BEFORE SHUTTING OFF. SHAKES, IS LOUD. DOES THIS WITH OR WITHOUT FILLING UP THE TANK. CAR HAD BARELY HALF A TANK WHEN I PURCHASED IT AND IT DID IT THEN. THE VERY NEXT DAY. I HAVE AN EXTENDED WARRANTY. AND I BELIEVE THE POWER TRAIN WARRANTY STILL APPLIES BUT THEY WON'T FIX THE PROBLEM. KEEPS SAYING ITS NOT PULLING OR STORING CODES. ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT COMES ON AND STAYS ON. NOT ON THE NEXT NEXT. HARD STARTS. TRANS IS SLIPPING. IT DOES THIS WHILE I'M DRIVING. EITHER AT TAKE OFF OR WHILE I'M SLOWING DOWN TO STOP IS WHEN IT SHUTS OFF. YOU CAN FEEL THE TRANS SLIPPING WHILE DRIVING. CAR IS NOISY SOMETIMES AND SLOW TO ACCELERATE. CAR ACTS LIKE IT GOING TO STALL WHILE DRIVING ON CITY STREET OR HIGHWAY. HAS SHUT OFF ON BOTH. I DO MOSTLY FREEWAY DRIVING. WAS TOLD THERE WAS A CASE INVOLVING MAKE YEAR AND MODEL OF MY CAR. I LOOKED IT UP AND THERE APPEARS TO BE A CLASS ACTION LAWSUIT IN REGARDS TO FAULTY TRANSMISSION AND CHRYSLER KNEW OF THIS. I WAS NOT TOLD ABOUT THIS WHEN I PURCHASED THE VEHICLE AND THE VEHICLE HAS BEEN DOING THIS SINCE I PURCHASED IT IN SEPTEMBER OF THIS YEAR. I HAVE TAKEN IT IN AND CALLED SEVERAL TIMES FOR THE SAME THING. THEY UPDATED THE COMPUTER AND REPLACED A PART AND NOW THEY ARE BASICALLY TELLING ME THEY DON'T KNOW WHAT THE PROBLEM IS EXCEPT THAT IT MAY BE FROM FILLING UP MY GAS TANK AND IT MAKING THE ENGINE STALL BUT NO SOLUTION TO FIX THE PROBLEM BESIDES NOT FILLING MY TANK I AM GUESSING. BUT NO EXPLANATION ON THE TRANS. JUST KEEPS SAYING ITS NOT STORING OR PULLING CODES. THIS IS DANGEROUS TO BE DRIVING A CAR THAT CAN SHUT OFF AT WILL WITH MY KIDS IN THE CAR.

Mileage: 39,000

I WAS DRIVING AND THE SPEED WAS DECLINING UNTIL IT COMPLETED STOPPED AND WOULD NOT ALLOW ME TO ACCELERATE ANYMORE. I WAS STRANDED ON THE SIDE OF THE ROAD, I TRIED TO PUT IT BACK IN DRIVE BUT IT WOULD ONLY ROLL BACKWARDS EVEN THOUGH I WAS NOT IN REVERSE GEAR. THEN IT STARTED SMOKING AND LEAKING COOLANT.

Mileage: 38,585

PROBLEM STARTED WHILE AT A STOP LIGHT TRANSMISSION STARTED TO MALFUNCTION. WOULDN'T SHIFT PROPERLY THEN ENGINE DIED. TOOK TO DEALERSHIP. SUPOSSEDLY THEY REPAIRED BUT MONTH LATER SAME PROBLEM. TOOK BACK AND RETURNED AS IF PROBLEM WAS FIXED. 3RD TIME SAME BUT THIS TIME MY CAR WAS SHIFTING VERY HARD AND JUST LOCKED UP. BACK TO DEALERSHIP WHICH THEY CLAIMED WAS SENSOR REPLACED AND RETUNED TO ME. 4TH TIME TOOK BACK WHICH THEY CLAIMED IT WAS GAS TANK. REPLACED GAS TANK. 5TH TIME DRIVING ON FREEWAY WHEN TRANSMISSION LOCKED UP AND WAS STRANDED AGAIN ONLY THIS TIME IT COMPLETELY LOCKED DOWN. MANAGED TO COAST CAR TO SHOULDER ON FREEWAY AND POLICE SHOWED UP TO STAY BEHIND ME TO KEEP FROM GETTING HIT BY ONCOMING FREEWAY TRAFFIC. NOW SERVICE CENTER CLAIMS IT IS THE VAPOR CANISTER. THIS VEHICLE IS NOT SAFE TO DRIVE.

Mileage: 90,000

DESPITE A NUMBER OF UPDATES MADE TO THE TRANSMISSION IN THE JEEP CHEROKEE (KL) SERIES, THE TRANSMISSION CONTINUES TO GIVE ME SAFETY CONCERN. AMONGST THE ISSUES EXPERIENCED A SIGNIFICANT PAUSE OR "HANG TIME" WHEN ATTEMPTING TO ACCELERATE FOR A TURN. THIS OCCURS BOTH DURING TIME OF DECELERATION INTO A TURN LANE FOLLOWED BY A QUICK TURN (I.E. WHEN THERE IS AN OPENING IN TRAFFIC) OR WHEN STOPPED (I.E. STOPPING AT A STOP SIGN AND THEN ACCELERATING FOR A TURN THE CAR BEGIN TO ROLL AT A FEW MILES PER HOUR BY THE TRANSMISSION JUST FEELS LIKE IT WON'T CONNECT, WHEN IT DOES THE VEHICLE LURCHES AND OFTEN BREAKS TIRE TREAD CONTACT, EVEN ON DRY PAVEMENT). ANOTHER ISSUE INVOLVING THE TRANSMISSION IS WHILE PARKING, APPROXIMATELY ONE WEEK AGO I WAS TURNING INTO A TIGHT PARKING SPACE AND I SUPPOSE THE TRANSMISSION MUST HAVE BEEN IN 2ND GEAR AND NOT 1ST AS IT DECIDED TO DOWNSHIFT, LURCHING THE VEHICLE FORWARD. FORTUNATELY, SINCE I WAS TURNING INTO A PARKING SPACE, I HAD THE BRAKES NEARLY FULLY ENGAGED, WHICH KEPT ME FROM STRIKING THE NEXT CAR OVER, BUT IT WAS CLOSE AS THE LURCH WAS SIGNIFICANT ENOUGH TO THROW THE CARS WEIGHT FORWARD. JEEP HAS MADE AN EFFORT TO ADDRESS SOME OF THESE ISSUES VIA SOFTWARE UPDATES, BUT I AM CONCERNED THAT NEARLY 4 YEARS INTO OWNERSHIP OF THIS VEHICLE THAT THE TRANSMISSION CANNOT ACTUALLY BE "FIXED." I AM CONCERNED THAT THE TRANSMISSION WILL CONTINUE TO CAUSE AND OR ALLOW FOR SAFETY SITUATIONS THAT ARE GOING TO LEAD TO TRAFFIC CRASHES AND POSSIBLE INJURIES. I FEEL AS THOUGH A DEEPER LOOK AT THE ISSUES REVOLVING AROUND THE ZF 9 SPEED TRANSMISSION ARE WARRANTED, TO INCLUDE A SIGNIFICANT TESTING PHASE OR INVESTIGATION TO DETERMINE WHY THESE ISSUES ARE STILL PRESENT AND WHAT, IF ANYTHING, CAN BE DONE TO ADDRESS THEM.

Mileage: 80,300

MY 2014 JEEP HAS BEEN IN FOR REPAIRS ON THE TRANSMISSION A TOTAL OF FOUR TIMES . THE LAST TIME ON 11/18/17. THE DODGE DEALERSHIP IN TACOMA WA. REPLACED THE TRANSMISSION ALL UNDER THE SERVICE POWERTRAIN WARRANTY. THEY HAD THE JEEP FOR 14 DAYS . PICKED UP JEEP ON 12/02/2017 DROVE HOME ABOUT 9 MILES GOT IN THE CAR THE NEXT DAY DROVE TO THE FREEWAY ON RAMP THAT IS LESS THAN A MILE FRO MY HOME HAS I WAS TRYING TO GET ON THE FREEWAY THE CHECK ENGINE LIGHT CAME ON AND THE SERVICE TRANSMISSION LIGHT COME ON DROVE TO THE NEXT EXIT ABOUT ONE HALF A MILE PARKED THE JEEP CALLED THE SERVICE DEPARTMENT AND WAS TOLD TO BRING IT BACK IN THE NEXT MORNING . DROVE THE CAR BACK TO MY HOUSE AFTER ABOUT FOUR HOURS WHEN IO STARTED THE CAR BACK UP THE ENGINE LIGHT WAS STILL ON BUT NO SERVICE TRANSMISSION HAS I DROVE ON TO THE FREEWAY ONCE AGAIN THE SERVICE TRANSMISSION CAME ON .THIS JEEP IS A LEMON THEY HAVE REPLACED THE TRANSMISSION I AM NOT SURE WHAT ELSE THEY CAN DO FOR A POOR MAKE 9 GEAR TRANSMISSION. I AM AT MY WITTS END WITH THIS JEEP AND WOULD LIKE TO BE COMPENSATED FOR THE JEEP . THIS THING IS A DEATH TRAP PLEASE HELP THE CONSUMERS OUT THAT HAVE PAID ALOT OF MONEY FOR THESE JEEPS AND HAVE THEM TOTAL RECALLED .

Mileage: 40,641

TRANSMISSION FAILED, CAR STOPPED WHILE DRIVING.ON HIGHWAY. RESTARTED AND HAD HARD SHIFTING AND STALLING PROBLEMS.THIS IS SECOND TRANSMISSION IN THIS CAR, FIRST WAS REPLACED AFTER ONE YEAR DRIVING.

Mileage: 57,000

WHEN I TURNED THE KEY TO START THE CAR ON THE MORNING OF 12/1/17, NOTHING HAPPENED. AFTER THREE ATTEMPTS THE CAR FINALLY RESPONDED AND STARTED. AFTER DRIVING ABOUT 10 MINUTES, WHILE IN THE MIDDLE OF ROUTE 191 AND TRAVELING ABOUT 45 MPH, THE POWER TRAIN SIMPLY DISENGAGED. STEPPING ON THE ACCELERATOR DID NOTHING. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. HAD I BEEN IN AN INTERSECTION I COULD HAVE EASILY BEEN WIPED OUT. I PUT THE VEHICLE IN PARK AND NOTICED 2 WARNING MESSAGES. THE FIRST READ: 'SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.' THE SECOND MESSAGE SAID: 'SERVICE PARK BRAKE.' A HOST OF SERVICE LIGHTS LIT ACROSS THE DASHBOARD AS WELL. I TURNED THE CAR OFF AND RESTARTED IT. WHEN I SHIFTED INTO REVERSE, IT MADE A VERY LOUD CLANK SOUND. I COULD NOT SHIFT ANY FURTHER TO NEUTRAL OR DRIVE. THE SAME THING OCCURRED A SECOND TIME. ON MY THIRD ATTEMPT, I WAS ABLE TO SHIFT INTO DRIVE. I IMMEDIATELY DROVE TO THE CLOSEST JEEP DEALERSHIP. THEY HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND FOUND NO ACTIVE OR STORED MESSAGES. THEY SCHEDULED ME TO COME BACK TO UPDATE THE CAR'S SOFTWARE.

Mileage: 44,895

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WAS GETTING STUCK IN GEAR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BOB POYNTER CHRYSLER, 3020 B NATIONAL RD, COLUMBUS, IN) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON JULY 1, 2017, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR AND THE "ERROR CAR MUST BE IN PARK BEFORE SHIFTING GEAR" MESSAGE APPEARED. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO COMMUNITY CHRYSLER DODGE JEEP RAM (2300 S WALNUT ST, BLOOMINGTON, IN 47101) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED AGAIN. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ADDITIONALLY, WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT AN APPOINTMENT WAS NEEDED FOR SERVICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN APPOINTMENT WAS SCHEDULED FOR A LATER DATE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

TRANSMISSION HAS BEEN KNOCKING VERY HARD WHEN I PUT IT INTO DRIVE. ONE DAY WHEN I STARTED MY CAR IN MY DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE STATING "SERVICE TRANSMISSION, PLACE CAR INTO PARK THEN INTO DESIRED GEAR." ONCE I PUT THE CAR INTO DRIVE, IT FELT AND SOUNDED LIKE MY ENGINE WAS GOING TO JUMP OUT OF THE CAR. I TRIED TO TURN MY CAR OFF AND RESTART IT, HOWEVER, I HAD NO SUCCESS WITH THAT. I HAVE HAD NO ISSUES AT ALL WITH MY DRIVING UP UNTIL THIS POINT. I BOUGHT MY JEEP IN DECEMBER 2013 AND THIS ISSUE OCCURRED NOVEMBER 2017. I SERVICE MY JEEP ON A REGULAR BASIS AND DO NOT DRIVE RECKLESSLY. THIS ISSUE HAPPENED ALL OF A SUDDEN. A DAY BEFORE THIS HAPPENED, I DID NOTICE WHEN TURNED MY CAR ON AND PUT IT IN DRIVE, THE TRANSMISSION DID "KNOCK" INTO GEAR A LOT MORE AGGRESSIVELY THAN NORMAL.

Mileage: 55,500

THE VEHICLE LURCHES DUE TO TRANSMISSION PROBLEMS. THE VEHICLE WILL ALSO GO INTO A "SAFETY GEAR" WHICH IS 4TH WHEN AT FREEWAY SPEEDS, CAUSING DRIVER TO MAKE IMMEDIATE REACTION TO PULL OFF TO THE SHOULDER TO PREVENT DEATHLY ACCIDENT. THIS HAPPENS WHEN THE VEHICLE WAS TRAVELING AT 70 MPH.

Mileage: 55,000

TRANSMISSION ELECTRONIC SHIFT LEVER. THE SHIFTER DOES NOT ALWAYS LIGHT UP. THE DEALERSHIP/CHRYSLER SAYS THE PRNDM AND ESM MODULE NEED TO BE REPLACED. THE REMEDY THE SHIFTER SOMETIMES NOT LIGHTING UP WHEN SHIFTING INTO D, R OR P. THE CAR CAN BE IN DRIVE SHIFT TO REVERSE AND THE LIGHT DISAPPEARS. NEXT TIME A MILE DOWN THE ROAD SHIFT FROM PARK TO DRIVE, IT LIGHTS UP. ALSO, THE ELECTRONIC NOTICE HAS TWICE SAID AFTER BEING IN PARK AND NOT WANTING TO GO IN GEAR THAT THE SHIFTER NEEDS TO BE SERVICED. THE MODULE IS COVERED BUT THE PRNDM IS NOT??? DOESN'T MAKE SINCE THAT OUT OF POCKET TO US IS $400 JUST FOR THE PRNDM. COMPLAINED TO CHRYSLER. THEY WERE GOING TO PAY HALF AND SINCE WE KEPT ESCALATING THE CASE WITH CHRYSLER THEY WILL PAY NOTHING.

Mileage: 50,000

I HAVE HAD MY JEEP IN THE DODGE JEEP DEALERSHIP IN TACOMA WA. THREE TIMES FOR THE TRANSMISSION ISSUES AND THEY HAVE YET TO FIX THE PROBLEM. THE FIRST TIME WAS AT 22138 MILES CHECK ENGINE LIGHT CAME ON THEY FOUND CODES PO520 UO121 &U0001THEY VERIFIED THAT THE OIL PRESSURE SENSOR FAILED THEY FOUND THAT THEY NEEDED THE TCM.ALSO DID THE BODY CONTROL MODULE THEY HAD THE JEEP FOR 6 DAYS ALL COVERED UNDER WARRANTY AND RECALLS.THEN AGAIN ON 3/31/2014 BACK TO THE DEALER WITH SAME THING CHECK ENGINE LIGHT AND SERVICE TRANSMISSION THEY DID A FLASH FOR PCM AMD TCM TO ADDRESS SHIFTING ISSUES JEEP WAS IN THE SHOP FOR FOUR DAYS MILLAGE WAS AT 33658 .@ SECOND TIME IN SHOP FOR ENGINE LIGHT AND TRANSMISSION ISSUES AND WARNING LIGHTS. AT 35512 ONCE AGAIN SAME SCENARIO CHECK ENGINE LIGHT COMES ON & SERVICE TRANSMISSION THIS TIME THEY HAVE THE JEPP IN THE SHOP FOR 13 DAYS THEY REPLACED VALVE BODY AND PERFORMED TSB 21-012-16. NOW ONCE AGAIN AT 39888 CHECK ENGINE LIGHT AND SERVICE TRANSMISSION LIGHT COMES ON CALL SERVICE DEPARTMENT THEY SAY BRING IT IN BUT NOW IT IS OUT OF WARRANTY I WILL HAVE TO PAY TO GET IT DIAGNOSED $156.00 TOTALLY B.S. COME ON DODGE JEEP DEALERSHIP GIVE ME A F- BREAK SAME HAPPENING AGAIN SO IT WASNT FIXED THE LAST TIME OR THE TWO TIMES BEFORE THAT NOW YOU WANT ME TO PAY YOU TO DIAGNOSE THE JEEP WHEN CLEARLY ITS THE SAME THING AS BEFORE THAT YOU DID NOT FIX . I CALL BS ON THAT. COME ON FIAT CRYSLER GET REAL THIS JEEP IS NOT WORTH THE 32,000 DOLLARS I AM PAYING FOR IT LET ALONE THE 156.00 THEY WANT TO CHARGE ME TO TELL ME THAT IT NEEDS A FLASH UPDATE I DONT CARE HOW MANY TIMES YOU FLASH THIS TRANSMISSION IT WILL NEVER BE RIGHT IT IS THE 9 GEAR TRANSMISSION THAT DOES NOT WORK PROPERLY AND NEVER WILL COME CLEAN AND DO THE RIGHT THING FOR YOUR CUSTOMERS THAT BELIEVED IN YOUR BRAND AND RECALL THIS JEEP BEFORE SOMEONE GETS KILLED . JEEP IT BUY BACK TIME DO THE RIGHT THING.

Mileage: 39,888

SERVICE TRANSMISSION COMES ON, CAR WONT MOVE, SHIFTS HARD AND SLIPS WHILE DRIVING. IT IS BEING SERVICED RIGHT NOW, I HAVE DOCUMENTS IN MY GLOVE BOX

Mileage: 43,000

THE CAR DOES NOT FALL INTO THE PROPER GEAR AND OFTEN SEEMS LIKE THE GEAR HAS FALLEN INTO NEUTRAL AND REVS UP ALTHOUGH THE GEAR SHIFT KNOB IS IN DRIVE. MOREOVER THE BUTTON ON THE GEAR SHIFT KNOB HAS FALLEN OFF WITHOUT ANY SIGNS OF DAMAGE. REPORTED THE PROBLEM TO THE DEALER BUT DEALER SAYS THE WHOLE GEAR ASSEMBLY NEEDS TO BE REPLACED WITH PARTS COST OF ABOUT $75 AND A LABOR COST OF ABOUT $145 TOTALLING ABOUT @225. THE ISSUE WAS REPORTED ON THE 37TH MONTH OF VEHICLE PURCHASE AND THE DEALER WAS NOT READY TO APPLY ANY CONSIDERATION AND CONFIRMED THAT THE CHARGES NEED TO BE PAID SINCE THE VEHICLE IS OUT OF WARRANTY BY A MONTH

Mileage: 24,000

WHILE IN MOTION ON THE FREEWAY MULTIPLE TIME IT AS SHUT ON AND I HAVE NO ACCELERATING POWERE OR REALLY ANY STEERING, VERY UNSAVE.

Mileage: 53,400

AFTER STARTING MY VEHICLE, TRAVELING AT A LOW RATE OF SPEED, GOING INTO AN INTERSECTION, MY VEHICLE SHUT OFF. MY DASHBOARD INDICATOR LIGHTS CAME ON SHOWING: ENGINE, BATTERY AND THROTTLE CONTROL. AFTER SITTING IN THE INTERSECTION FOR 3-4 MINUTES, MY VEHICLE STARTED AGAIN, BUT VERY SLUGGISH. THIS OCCURRED 4 TIMES OVER A 7 DAY PERIOD. I GO TO MY DEALERSHIP, $175.00 LATER, THEY INFORM ME I WAS 4 QUARTS LOW OF OIL AND AS A SAFETY PRECAUTION MY VEHICLE WOULD AUTOMATICALLY SHUT DOWN. WHILE I'M DRIVING IT.? WHERE IS THE SAFETY IN THIS.? THEY ALSO TOLD ME THAT MY VEHICLE WOULD USE/REQUIRE 1 QUART OF OIL PER EVERY 1000 MILES AND WOULD INCREASE IN OIL CONSUMPTION AS THE VEHICLE MILEAGE INCREASED. MY CURRENT MILEAGE IS 47,000 MILES. MY OWNERS MANUAL STATES " IF THE OIL LIGHT TURNS ON WHILE DRIVING, STOP THE VEHICLE AND SHUT OFF THE ENGINE AS SOON AS POSSIBLE. A CHIME WILL SOUND FOR 4 MINUTES WHEN THIS LIGHT TURNS ON." NO WHERE IN MY MANUAL DOES IT STATE THAT MY VEHICLE WILL AUTOMATICALLY SHUT OFF WHILE DRIVING. I NEVER RECEIVED ANY WARNING OR INDICATION THAT MY OIL WAS LOW.

Mileage: 47,000

STARTING AROUND 29000 MILES WE HAVE BEEN EXPERIENCING HARD SHIFTING IN OUR VEHICLE WHICH WAS PURCHASED BRAND NEW. THE VEHICLE SYMPTOMS HAVE PROGRESSED TO THE POINT WHERE IT FEELS LIKE A REAR END COLLISION WHEN SHIFTING. THERE HAVE ALSO INSTANCES WHEN WE HAVE BEEN ACCELERATING AND THE ENGINE JUST REVVES UP AND TRANSMISSION WOULDN'T ENGAGE UNTIL FINALLY ENGAGING. THIS HAS TURNED INTO A MAJOR SAFETY ISSUE AS IT IS UNKNOWN WHEN THIS WILL HAPPEN. IT IS ALSO A SAFETY ISSUE WHEN THE TRANSMISSION JERKS SO BAD WHICH COULD ULTIMATELY CAUSE LOSS OF CONTROL. THIS OCCURS WHEN THE VEHICLE IS MOVING. ATTACHED IS IMAGES OF THE AMOUNT OF FORCE CAUSED BY THE JERKING MOTION AND A VIDEO OF THE PHONE ON THE DASH AND FALLING OF BECAUSE OF ONE SAID JERKING MOTION. THIS HAS BEEN AN ONGOING ISSUE SINCE DECEMBER 2015. THE DEALERSHIP HAS DESCRIBED THIS ISSUE AS A "OPERATIONAL CHARACTERISTIC". PLEASE SEE VIDEO ON YOUTUBE AT HTTPS://YOUTU.BE/OG2U_XHKRWW

Mileage: 29,000

OCTOBER 19, 2017 ORIGINALLY WE HAD KEEP THE CAR IN THE GARAGE AND RARELY DROVE IT UNTIL THIS PAST SUMMER WHEN WE TOOK A PLANNED ROAD TRIP TO WESTERN NATIONAL PARKS WE HAD NEVER SEEN. WE HAD THE CAR CHECKED AT THE DEALERSHIP PRIOR TO THE TRIP AND NO ISSUES WERE BROUGHT UP. THE CAR HAD LESS THAN 25,000 MILES THEN DURING THE TRIP WE NOTICED ISSUES WITH THE TRANSMISSION AND BRAKES. WE TOOK THE CAR TO A JEEP DEALERSHIP AND TOLD IT WOULD GET US HOME. WE TURNED THE CAR INTO THE TACOMA JEEP DEALERSHIP @ 30,000 MILES AND DETERMINED THAT THE WARRANTY TOOK CARE OF THE TRANSMISSION WE WERE GIVEN A RENTAL CAR AND THE REPAIRS TOOK OVER A MONTH. TODAY I DROVE OUR 2014 JEEP CHEROKEE FOR THE FIRST TIME SINCE MY WIFE BROUGHT IT HOME FROM THE DEALERSHIP AFTER A TRANSMISSION REPLACEMENT DUE TO DEFECTIVE DESIGN. I DROVE TO THE POST OFFICE AND RETURNED. THE TRANSMISSION IS STILL ACTING LIKE IT HAS A MIND OF ITS OWN, BUT DURING THE RETURN TRIP WHILE IN AN INTERSECTION MAKING A LEFT TURN TO THE HY 16 ON RAMP. THE CAR ACTED LIKE THE ENGINE HAD DIED, (ABSOLUTELY NO RESPONSE FROM THE TRANSMISSION) FOR ABOUT 7 SECONDS AND SEEMED LIKE AN ETERNITY, TRYING TO DETERMINE WHAT TO DO WITH ONCOMING TRAFFIC. THE TRANSMISSION FINALLY ENGAGED AND I WAS ABLE TO CLEAR THE INTERSECTION. THIS BRINGS THE CARS RELIABILITY AND SAFETY INTO SEVER QUESTION. THIS INCIDENT ALSO BRINGS INTO QUESTION WITHER A REPAIR WAS MADE TO THE DESIGN OF THE TRANSMISSION HAD BEEN ACCOMPLISHED IF ANY. I ALSO NOTICED ON INSPECTION WHILE THE VEHICLE WAS RUNNING FROM OUTSIDE OF THE ENGINE COMPARTMENT THAT WHAT SOUNDS LIKE AN EXHAUST LEEK AND A HIGHER NOISE LEVEL THAN WHEN THE FAIRLY NEW CAR (30,000 MILES)WAS TURNED IN FOR REPAIR.

Mileage: 31,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTER INDICATOR ILLUMINATED AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TIED WIRE HARNESS WAS HANGING FROM THE VEHICLE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GET A RENTAL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE. *LN CONSUMER STATED COMPLETE GEAR SHIFT FAILURE, ENTIRE SHIFT COLUMN WOULD LIGHT UP AND CAR EMERGENCY BRAKE WOULD ENGAGE. UPDATED 7/27/18*JB

Mileage: 74,000

JEEP CHEROKEE SHUT DOWN IN THE MIDDLE OF DRIVING DOWNTOWN ATLANTA GEORGIA. THE ENGINE TURNED OFF IN TRAFFIC AND WAS UNABLE TO START. AFTER SECOND ATTEMPT CAR TURNED ON AND SERVICE CODE "SERVICE TRANSMISSION" "SERVICE EMERGENCY BRAKE" . VEHICLE HAD TO BE TOWED TO DEALERSHIP. 2014 JEEP CHEROKEE TRAIL HAWK WITH 32K MILES.

Mileage: 32,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE SHIFTED INTO FIRST GEAR. THE VEHICLE FELT AS IF IT WERE IN NEUTRAL AND HESITATED BETWEEN GEARS. IN ADDITION, THE VEHICLE LAUNCHED FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA AUTOMOTIVE GROUP (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (800) 788-2114), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PAUL BAILEY'S CHRYSLER (425 TEN ROD RD, NORTH KINGSTOWN, RI 02852, PHONE NUMBER: (401) 884-1900) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED. THE TRANSMISSION MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL AND BLUE SMOKE APPEARED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN BACK TO PAUL BAILEY'S CHRYSLER DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS HAD CARBON BUILD UP, THE OIL LEVEL WAS LOW, AND THE OIL PRESSURE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,233. ...UPDATED 11/12/17/*BF CONSUMER STATED TRANSMISSION- SAFETY ISSUE EXCESSIVE CONSUMPTION- BURNING OIL. UPDATED 7/27/18*JB

Mileage: 38,523

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION AND TRACTION WARNING INDICATORS ILLUMINATED, AND THE VEHICLE LOST ALL ACCELERATION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND ROLLED BACKWARDS, AS IF IT ENGAGED IN REVERSE AND THEN JERKED INTO GEAR. THE VEHICLE WAS DRIVEN TO A DESTINATION AND, WHILE ATTEMPTING TO PARK, THE EMERGENCY BRAKE ENGAGED ON ITS OWN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (FARICY CHRYSLER/JEEP IN COLORADO SPRINGS, COLORADO) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE, BUT IT WAS NOT IMPORTANT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE AT A STOP LIGHT. THE CONTACT ALSO STATED THAT WHEN SHIFTED GEARS INTO DRIVE OR PARK, THE TRANSMISSION WOULD MAKE A LOUD KNOCKING NOISE. THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KELLY JEEP CHRYSLER (353 BROADWAY, LYNNFIELD, MA 01940, PHONE NUMBER: (888) 694-7177) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER LOCAL DEALER (GRAVA CHRYSLER DODGE JEEP RAM SRT, 29 MYSTIC AVE, MEDFORD, MA 02155, PHONE NUMBER: (781) 391-8950) WHERE IT REMAINED AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 39,400.

Mileage: 39,400

THE 9 SPEED AUTO TRANS IS DANGEROUS, SOMETIMES IT IS DOES NOT RESPOND TO THE GAS PEDAL AND ALSO IT LUNGES AT RED LIGHTS JUST BEFORE A COMPLETE STOP AFTER I TAKE MY FOOT OFF THE GAS. THIS HAPPENS ON A DAILY BASIS, BELOW IT ONLY GIVES ME ONE CHOICE BUT IT HAPPENS EVERY TIME I DRIVE IT. I HAVE HAD IT IN TO WARWICK JEEP ON RT. 94 IN WARWICK NY WHERE I BOUGHT IT MORE THAN 4X TO FIX THE PROBLEM AND WITHIN A DAY OR TWO IT JUST COMES BACK. VERY UNSAFE!

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH DELAYED GEAR SHIFTING. *LD UPDATED 10/4/2017*JS

AFTER TAKING JEEP IN 2 WEEKS AGO TO FIX THE PROBLEM OF JEEP COMING OUT OF GEAR WHILE DRIVING IS BACK. DEALER SAYS IT'S FIXED BUT PROBLEM CAME BACK IN 12 DAYS. HAPPENS WHILE DRIVING. JEEP WENT OUT OF GEAR AND TRANSMISSION SEIZED UP ON THE WAY TO DEALER LAST TIME. THIS HAPPENED ON A ONE LANE ROAD IN RUSH HOUR. HAD TO CALL 911 AND A TOW TRUCK.

Mileage: 75,257

BOUGHT THIS CAR 12/1/16 AND PURCHASED BEST OPTIONED WARRANTY. CAR IS STALLING AND LOCKING UP STEERING. 5X IN LAST 3 DAYS. MIL LIGHT, ETC LIGHT COMING ON. AFTER TURNING ENGINE OFF AND ON, CAR WILL DRIVE FINE OTHER THAN TRANSMISSION IS JERKY. SEEMS LIKE THERE IS A DEAD SPOT WHEN TRYING TO ACCELERATE. I PUT PREMIUM GAS IN THIS CAR. THERE IS SOMETHING DEFINITELY WRONG WITH THE COMPUTER LANGUAGE BETWEEN FUEL INTAKE AND TRANSMISSION SHIFTING GEARS. BRINGING IT TO NAPLES DODGE TMRW FOR SERVICE AND HOPEFULLY WILL BE UNDER WARRANTY.

Mileage: 34,000

WHILE DRIVING IN SNOWY CONDITIONS EAST ON HWY 80 NEAR TRUCKEE CA. THE VEHICLE LOST FORWARD DRIVE AND THE ENGINE ON ITS OWN SPED UP AND DOWN FROM 4000 RPM TO REDLINE FOR SEVERAL SECONDS AND THEN RETURNED TO NORMAL OPERATION. WE WERE ALMOST HIT FROM THE REAR DUE TO RAPID DECELERATION. A FEW MILES LATER THE SAME THING HAPPENED WITH THE EXCEPTION FORWARD CONTROL DID NOT RETURN AND WE WERE FORCED TO THE SIDE OF THE HIGHWAY CUTTING DANGEROUSLY CLOSE IN FRONT OF A SEMI TRUCK, OUR LOCATION ON THE SIDE OF THE ROAD WAS NOT SAFE! AFTER TURNING THE ENGINE OFF AND BACK ON WE WERE ABLE TO DRIVE AWAY ONLY TO EXPERIENCE THE CONDITION AGAIN AND WERE FORCED TO COAST OFF THE HIGHWAY ONTO A GRAVEL TURNOUT. THE CAR AT THAT POINT WOULD NOT SHIFT INTO ANY DRIVE GEAR AND WE WERE TOWED INTO RENO NV WERE THE NEXT DAY A "SOFTWARE" UPDATE WAS PERFORMED AND WE STARTED OUR DRIVE HOME ONLY TO LOOSE FORWARD MOTION ONCE AGAIN AND FORCE TO THE SHOULDER OF THE NARROW MOUNTAIN HIGHWAY. RESTARTING THE ENGINE CLEARED THE ISSUE AND WE DROVE HOME AND THEN THE NEXT WEEK TOOK IT TO OUR LOCAL AUBURN CA. DEALER TO BE REPAIRED. THE DEALER KEPT THE CAR 4 DAYS AND RETURNED IT AFTER A "SOFTWARE" UPDATE. IN THE LESS THAT 20 MILE DRIVE HOME THE CAR LOST FORWARD MOMENTUM TWO TIMES AND THE ENGINE SPED UP AND DOWN AGAIN LIKE BEFORE, ALSO MAKING GRINDING A THUMPING NOISE. WE WERE ABLE TO LIMP HOME AND HAD THE CAR TOWED BACK TO THE DEALER IN AUBURN. WE ARE WAITING TO HEAR FROM THEM AS IT IS THE WEEKEND. I AM AFRAID FOR OUR SAFETY ON THE HIGHWAY NOW DRIVING THIS CAR!

Mileage: 50,000

MY SERVICE TRANSMISSION LIGHT HAS COME ON AND I'VE ALREADY HEARD ABOUT PROBLEMS WITH THE TRANSMISSION.

Mileage: 75,000

I HAD BEEN DRIVING MY VEHICLE ON SIDE ROADS AT A SPEED OF APPROXIMATELY 25 MPH AFTER HAVING DROPPED MY DAUGHTER OFF AT SCHOOL WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE TRANSMISSION. MULTIPLE VEHICLE WARNING SYSTEMS STARTED SOUNDING INCLUDE "CHECK TRANSMISSION", "PUT VEHICLE IN PARK, THEN SELECT GEAR", ACCOMPANIED BY WARNING CHIMES, THE ENGINE LIGHT, ETC. VEHICLE SWITCHED GEARS AND WAS DIFFICULT TO DRIVE. I WILL BE BRINGING VEHICLE TO DEALERSHIP BUT SEE FROM REVIEWING ON-LINE THAT THIS HAS OCCURRED NUMEROUS TIMES WITH THE JEEP CHEROKEE (2014).

Mileage: 24,900

ACCELERATING FROM A STOP, THE VEHICLE WILL EITHER REV UP AND DROP REALLY HARD INTO THE SECOND GEAR OR I WILL APPLY THE GAS PEDAL WHICH WILL NOT ACCELERATE THE VEHICLE VERY QUICKLY AS IT SHOULD (ALMOST LIKE A DROWNING OUT FEELING). I HAVE ALSO HAD ISSUES WITH IT NOT SHIFTING AT ALL AND THE VEHICLE WILL STICK INTO GEAR IN WHICH I HAVE HAD TO DRIVE AT 6000 RPM FOR AN EXTENDED PERIOD OF TIME.

Mileage: 18,500

MY WIFE'S 2014 JEEP CHEROKEE HAS 40K MILES ON IT AND ABOUT A MONTH AGO SHE TOOK IT IN FOR SERVICE BECAUSE IT STARTED SHUDDERING/VIBRATING AND THEN SHUT-OFF/STALLED ON HER AND DISPLAYED 'SERVICE TRANSMISSION'. WE HAD IT TOWED TO A LOCAL DEALER HERE IN VA AND THEY SAID IT WAS SOFTWARE RECALLS THAT ADDRESSED THIS ISSUE. WE TOOK IT BACK 2 MORE TIMES TO THIS SAME DEALERSHIP AND THEY SECOND TIME THEY SAID CONVENIENTLY THAT ANOTHER SOFTWARE FIX HAD COME OUT TO FIX THE ISSUE BUT WE HAD TO PAY FOR IT REGARDLESS OF HAVING THE EXTENDED WARRANTY BECAUSE AS THE SERVICE TECH PUT IT 'THINGS BREAK'. THE THIRD TIME THEY TOLD MY WIFE IT WAS HER FAULT FOR 'OVER FILLING THE GAS TANK WHILE PUMPING' SINCE THE ISSUES SEEM TO HAPPEN WITHOUT FAIL EVERY TIME SHE HAS FILLED THE CAR UP TO A FULL TANK SINCE THE FIRST ISSUE. NOW WE ARE TAKING IT TO ANOTHER DEALER FOR THE SAME ISSUE (4TH TIME NO FIX).

Mileage: 43,000

I WAS MAKING A RIGHT TURN AND STOPPED FOR A FEW SECONDS, AND THE CAR SUDDENLY SHUT DOWN ON ME - SERVICE TRANSMISSION MESSAGE CAME ON. TOOK IT TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS IN TAMARAC, FL AND WAS TOLD ALL MY CAR NEEDED WAS A 'SOFTWARE' UPDATE AND IT HAD BEEN CHECKED AND PASSED ALL TESTS. THEY ASSURED ME THE CAR HAD NO ISSUES AND WAS SAFE TO DRIVE. I DROVE THE CAR AND WITHIN 2 WEEKS THE CAR DID THE SAME THING, WHILE I WAS AT A STOP SIGN. TOOK THE CAR BACK IN AND THEY TOLD ME THERE WAS NOTHING WRONG WITH THE CAR. SAFE TO DRIVE, THEY RESET IT. THE CAR DIDN'T HAVE ANY 'CODES' SAVED. WHICH THE SERVICE PERSON TOLD ME, YES I KNOW ITS MALFUNCTIONING BUT IT THE CODES DON'T SAVE WE CAN'T DO ANYTHING. THIS MAKES THE CAR EVEN MORE DANGEROUS LAST THURSDAY I WAS DRIVING ON I95 AT 80MPHS AND THE CAR STARTED TO JERK AND SHAKE AND WITHIN SECONDS THE CAR ABRUPTLY STOPPED IN THE MIDDLE OF THE HIGHWAY! I ALMOST GOT REAR ENDED BY TWO CARS ALSO DRIVING AT HIGH SPEEDS. I COULD HAVE EASILY DIED IN THAT CAR IF SOMEONE WAS TO CRASH INTO ME THEN. TOOK THE CAR BACK TO JEEP AND THEY TOLD ME THERE WAS A CODE FOR THE TRANSMISSION MODULE TO BE REPLACED. THE TECHNICIAN SUPPOSEDLY DROVE THE CAR FOR 100 MILES AND NOTHING HAPPEN TO HIM. I TOLD THEM THAT THERE IS ENOUGH INFORMATION ONLINE TO KNOW THAT THE TRANSMISSION IN THESE CARS ARE NOT SAFE AND ARE MALFUNCTIONING. THEY KNOW ABOUT THIS, THEY KNOW WHAT THE ISSUE IS AND THEY STILL TELL ME THAT THE CAR IS SAFE TO DRIVE! I TOLD THEM TO BE HONEST AND BASED ON WHAT HAD HAPPENED TO ME, IF WHAT THEY FIXED MADE SENSE TO SOLVE THE ISSUE, THEY SAID YES. TO NOT WORRY ABOUT IT. PICKED THE CAR UP ON SATURDAY, SUNDAY NIGHT THE CAR STARTED JERKING AND SUDDENLY SHUTDOWN WHILE I WAS DRIVING IN THE MIDDLE OF THE ROAD, AGAIN, ALMOST CAUSED A CAR ACCIDENT. IT JERKS AND SHUTS DOWN SO ABRUPTLY THAT MY NECK HURTS FROM THE SLAMMING AND WHIPLASH.

Mileage: 25,000

JEEP IS NOT SHIFTING PROPERLY WHEN DRIVING. WHEN DRIVING SHIFTS TO NEUTRAL AND WARNING LIGHTS COME ON. COMES TO STOP IN TRAFFIC.WHEN YOU GET IT STARTED AGAIN IT SHIFTS HARD. WARNING LIGHTS FOR ENGINE AND TRACTION CONTROL ON DASH.

Mileage: 74,695

FIRST TRANSMISSION FAILURE AT 59K MILES AT SPEED ON FREEWAY TRANSMISSION JUST REPLACED AGAIN AT 73K MILES

Mileage: 59,000

ON SEPTEMBER 5TH, 2017 AS I WAS DRIVING (IN MOTION) ON A BUSY HIGHWAY, I LOST ALL ACCELERATION POWER, MY CHECK ENGINE LIGHT CAME ON, AND 'SERVICE TRANSMISSION' SHOWED ON THE DISPLAY. I WAS ABLE TO PULL OVER AND I RESTARTED MY VEHICLE AND WAS ABLE TO GET HOME. ONCE THERE, I CALLED THE DEALERSHIP AND SCHEDULED AN APPOINTMENT FOR THE FOLLOWING WEEK. I MENTIONED, WHILE MAKING THE APPOINTMENT, THAT THE LIGHT AND 'SERVICE TRANSMISSION' DISPLAY HAD GONE OFF UPON RESTARTING MY VEHICLE. THEY ASSURED ME THAT A FAULT WOULD STILL BE LOGGED AND TO BRING IT IN. AFTER ARRIVING AT MY APPOINTMENT, THE SERVICE TECHNICIAN PULLED THE LOGGED CODE (P072900 (99 - HOUSE TECH) A), SAID HE HAS NEVER SEEN THAT FAULT, AND BECAUSE IT WAS NO LONGER ACTIVE THEY COULDN'T HELP ME. THERE WAS NO EXPLANATION OF THE CODE, NO EXPLANATION OF POSSIBLE CAUSES FOR THE CODE TO LOG, NO EXAMINATION OF MY VEHICLE, NO RECOMMENDATIONS FOR IF IT WERE TO HAPPEN AGAIN.

Mileage: 59,400

THE TRANSMISSION IS EXHIBITING NUMEROUS SYMPTOMS OF FAILURE INCLUDING ABRUPT AND HARSH SHIFTS. IT ALSO WENT INTO A MODE WHERE THE VEHICLE WOULD NOT ENTER DRIVE OR REVERSE WITH MANY ERROR AND WARNING MESSAGES AND LIGHTS. THERE WERE SAVED ERROR CODES THAT THE DEALER ERASED PRIOR TO TROUBLESHOOTING, AND THE ERROR CODES DID NOT REGENERATE. DURING THIS RECENT FAILURE, I WAS STOPPED IN THE MIDDLE OF THE STREET AND UNABLE TO MOVE FORWARDS OR BACKWARDS. TURNING OFF THE IGNITION AND THEN RESTARTING THE ENGINE ALLOWED THE VEHICLE TO BE BACKED OFF THE STREET ALBEIT WITH MOST OF THE WARNING INDICATORS AND ERROR MESSAGES STILL ACTIVE/

Mileage: 44,847

I HAD IT IN TO FIX A RECALL ON THE TRANSMISSION, A FEW MONTHS LATER I STARTED IT AND PUT IT INTO REVERSE, I PRESSED THE ACCELERATOR AND HAD ZERO ENGINE POWER, I PUT IT BACK INTO PARK AND THE ENGINE STARTED RUNNING EXTREMELY RUFF SHAKING THE ENTIRE CAR, I TURNED THE CAR OFF IMMEDIATELY, WAITED A FEW MOMENTS AND RESTARTED AGAIN ONLY TO HAVE THE SAME ISSUE PLUS THE TRANSMISSION WENT INTO WHAT I WOULD CALL SELF DESTRUCT MODE, IT CLUNKED AND GROWLED IT WAS THE WORST SOUND EVER. I TOOK THE JEEP TO MY LOCAL JEEP DEALER AND THEY REFLASHED THE TRANSMISSION, THEY TOLD ME IF IT HAPPENS AGAIN THEY'LL DROP IN A NEW TRANSMISSION, IT STILL DOESN'T SHIFT RIGHT AND I'M WORRIED I'LL END UP NEEDING A NEW TRANSMISSION AFTER MY POWER TRAIN WARRANTY EXPIRES, THERE WAS CLEARLY DAMAGE DONE TO THE TRANSMISSION WHEN IT WENT INTO SELF DESTRUCT MODE AND I THINK THE TRANS SHOULD HAVE BEEN REPLACED AT THAT TIME, ALSO THE JEEP GOES INTO NEUTRAL BY ITSELF WHILE DRIVING DOWN THE ROAD SO THIS IS ALSO A SAFETY ISSUE, I DON'T FEEL SAFE DRIVING THIS CAR AND OR HAVING PASSENGERS IN IT.

Mileage: 75,000

THE CAR WHILE GOING DOWN THE ROAD AT 50MPH SHUT OFF LOSING ALL POWER STEERING AND POWER BRAKE AND THERE WAS A "SERVICE TRANSMISSION" MESSAGE ON THE DASH. WHEN THE CAR RESTARTED AND PUT IN DRIVE THERE WAS A CLUNKING SOUND AND ALL INDICATORS WERE BLINKING. THEN THE MESSAGE SAID " SHIFT TO PARK THEN DRIVE"

Mileage: 102,000

ISSUES JERKING AND HARD SHIFTING WHILE DRIVING. CAR LURCHES FORWARD AND MOVES IN JERKY MOVEMENTS. ALMOST CAUSED AN ACCIDENT BECAUSE VEHICLE STALLED THEN LURCHES FORWARD HARD.

Mileage: 50,000

ISSUE 1. ENGINE: AT ANY TIME THE VEHICLE'S ENGINE WILL SHUT OFF WHILE DRIVING. THIS ISSUE HAS HAPPENED GOING 70MPH ON THE HIGHWAY, AND IT HAS HAPPENED BACKING OUT OF A PARKING SPOT. I HAVE HAD MY ENGINE SHUT OFF ON ME 5 TIMES, I'VE ONLY HAD THE VEHICLE FOR 3 MONTHS. THE ENGINE WILL SHUT OFF BUT ALL OTHER POWER WILL STAY ON. IT SEEMS TO HAPPEN COMPLETELY AT RANDOM, I HAVEN'T NOTICED ANY RELATION TO SPEED, TYPE OF ROAD, OR WHAT THE VEHICLE IS DOING. ISSUE 2. TRANSMISSION: THE VEHICLES TRANSMISSION WILL RANDOMLY SHIFT INTO NEUTRAL WHILE DRIVING. WHEN THE VEHICLE SHIFTS INTO NEUTRAL WHILE I'M ACCELERATING I LOSE COMPLETE CONTROL OF VEHICLE ACCELERATION. THE PROBLEM SEEMS TO ALWAYS HAPPEN WHILE ACCELERATING. THIS ISSUE HAS ALSO HAPPENED TO ME AT A WIDE RANGE OF SPEEDS. THIS ISSUE HAS AFFECTED ME OVER 10 TIMES, LAST TIME BEING YESTERDAY IN A SCHOOL ZONE. BOTH ISSUES HAPPEN INDEPENDANTLY OF EACH OTHER, I HAVEN'T FOUND ANY RELATION BETWEEN THE TWO. BOTH ISSUES CAUSE ME TO LOSE CONTROL OF MY VEHICLE IN DANGEROUS SITUATIONS. THE WAY THAT FCA AND MY DEALERSHIP TREAT THIS ISSUE AS IF IT ISN'T DANGEROUS IS INCREDIBLY CONCERNING. MY VEHICLE HAS BEEN IN THE SHOP FOR A MONTH NOW AND THE ONLY SOLUTION SERVICE HAS PRESENTED IS TO PUT A DATA RECORDER ON BOARD, WITH THE HOPES OF MY VEHICLE FAILING ON ME. MY RESEARCH HAS LEAD TO ONE POTENTIAL LINK. BASED ON A 2016 FCA RECALL #16V529000, INSUFFICIENT CRIMPS IN THE TRANSAXLE WIRING HARNESS CAN CAUSE THE TRANSMISSION TO RANDOMLY SHIFT TO NEUTRAL, AND CAN CAUSE THE ENGINE TO STALL WHILE DRIVING. THIS RECALL HAS BEEN PERFORMED ON MY VEHICLE AND THE ISSUES STILL PERSIST.

Mileage: 41,000

TRANSMISSION SHIFTS ROUGH. JERKS BACK AND FORTH WHEN SWITHCING GEARS. SLAMS INTO GEAR.

Mileage: 39,000

SOMETIMES CAR WON'T START COMPLETELY OUT OF OIL NO WARNING NOT FIT FOR CHANGE BUCKING FROM TRANSMISSION COOLING 2 CODES SET OFF ONE SAID VACUUM LEAK OTHER UNKNOWN COMPLETE ELECTRICAL PANEL WENT PICKLES ACROSS DASH RADIO PHONE SINKING HAVE TO SHIFT DOWN CAR FOR TO REBUT MOTOR SOUNDS LIKE JET ENGINES NOW TAPPING ALL FOUR BRAKES ROTORS AND CALIPERS NEEDED TO BE REPLACED BUCKS FORWARD NO WARNING LIGHTS HAVE TO MANUALLY GO THREW COMPUTER TO FIND OUT WHAT IS WRONG TRANSMISSION WORKED ON TWICE TOLD AT FIRST NOTHING WRONG ALSO AC FAILED NOW OTHER FANS NOT WORKING COOLING NOT HOLDING SHAKING IN DASH GONE UP AS HIGH AS 300 SMELL ANTIFREEZE ALL BEFORE 2000 MILES. *TR

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO ISSUES WITH CAR STALLING. *LD THE CONSUMER STATED THAT THE VEHICLE SHIFTED HARD BETWEEN FIRST AND SECOND GEAR. A "THUD" COULD BE HEARD WHEN THE VEHICLE JERKED. THE VEHICLE WOULD "CHUG" AND STALL AT INTERSECTIONS. THE STALLING ALSO OCCURRED WHEN REVERSING AND UPON BREAKING IN ORDER TO SHIFT. THE VEHICLE PROPELLED FORWARD WHEN DOWNSHIFTING NEARLY HITTING THE VEHICLE IN FRONT OF IT. THE VEHICLE BECAME STUCK AT 3000 PLUS RPM WHEN GOING DOWN HILL. THE BRAKE WOULD HAVE TO BE APPLIED IN ORDER TO HAVE THE CAR SHIFT. THE VEHICLE HAD A "HOWLING" SOUND AT THE FRONT END THAT WORSENS IN COLD WEATHER. IT WAS ONLY HEARD WHILE IN MOTION. THE RADIO RANDOMLY SWITCHED STATIONS. ALSO, IT WOULD SWITCH FROM THE RADIO TO THE PHONE. PHONE CALLS WOULD NOT GO THROUGH, BUT THE TIMER FOR THE CALL WOULD CONNECT. THE RADIO AND PHONE WOULD BE INOPERABLE UNTIL THE VEHICLE WAS RESTARTED AND THEY KEY REMOVED FROM THE IGNITION FOR AT LEAST 3 MINUTES. THE DEALER COULD NOT DUPLICATE THE FAILURES. THE CONSUMER WAS CONCERNED THE WARRANTY WOULD RUN OUT BEFORE THE VEHICLE COULD BE REPAIRED. UPDATED 08/28/2017*JS

SINCE THE VERY BEGINNING DRIVING 2014 JEEP THE TRANSMISSION SLIPS. TAKING IT BACK TO THE DEALER SERVICE DEPT FOR ALL MAINTENANCE ASKING THEM TO CHECK THE TRANS HAVE COMPLAINED OF THE SLIPPING AND TOLD EVERY TIME IT IS WAY THE TRANS WORKS. I HAVE 60K MILES ON THIS VEHICLE I AM CONCERNED THAT THE TRANS WILL FAIL WHILE I AM ON THE ROAD AND CAUSE A DEADLY ACCIDENT. 8/10 I HAD AN APP'T FOR AN OIL CHANGE. I REQUESTED A VEHICLE CHECK AND CHECK BRAKES AS THEY DID NOT SEEM TO BE WORKING AS THEY SHOULD. WAS INFORMED THE VEHICLE NEEDED FRONT/BACK BRAKES AND THAT ROTORS NEEDED REPLACED. I ONLY TRAVELED ABOUT 15 MILES WHEN I HEARD A CLINKING SOUND IN LEFT REAR IT SOUNDED AS IF A LUG NUT LOOSE WHEN I STOPPED THE REAR OF MY VEHICLE LOWERED AND WHEN MOVING IT SOUNDED LIKE A BUCKET OF METAL IN MY REAR WHEEL. I TURNED INTO A PARKING. WHEN BACKING UP THE VEHICLE FROZE I STOPPED, CALLED SERVICE DEPARTMENT OF FREEDOM. I HAD MY VEHICLE TOWED BACK TO THE SERVICE DEPT. WAS TOLD ISSUE WAS BRAKES WERE NOT INSTALLED/SECURED PROPERLY. I ASKED THAT ALL THE BRAKES BE INSPECTED, IF THE TECH DID NOT KNOW HOW TO INSTALL ONE THERE WAS A CONCERN FOR THE OTHER 3 WHEELS I DID NOT WANT TO TAKE A CHANCE OF HAVING A FATAL CRASH. I ALSO ASKED THAT ALL WORK BE REINSPECTED. WHEN EXPLAINING WHAT HAD HAPPENED IT WAS OBVIOUS REP WAS SPEAKING BEYOND SCOPE OF HER KNOWLEDGE ' THIS WAS VERY FRUSTRATING I WAS PLACED IN A VERY DANGEROUS SITUATION DUE TO THE POOR WORKMANSHIP OF THE TECH. THE STORY DID NOT MAKE SENSE THE MORE SHE TRIED TO EXPLAIN IT WAS MORE CONVOLUTED. I WAS TRANSFERRED TO THE SERVICE MGER WHO EXPLAINED WHAT HAPPENED, ADMITTED THAT BRAKE FAILURE WAS TECH'S FAULT. IN LIGHT OF ALL THE TIMES I HAVE HAD THE JEEP INTO SERVICE DEPT COMPLAINING ABOUT TRANS DOES NOT GIVE ME A LEVEL OF CONFIDENCE THAT THERE IS NOT SOMETHING SIGNIFICANT WITH THE TRANS I WOULD LIKE AN INVESTIGATION INTO THIS MATTER

Mileage: 60,000

VEHICLE HAS BEEN IN THE SHOP 2X IN PAST YEAR FOR SAME ISSUES. I HAD PUT MY VEHICLE IN THE SHOP BACK IN OCTOBER 2016 BECAUSE IT WOULD STOP ON ME IN THE MIDDLE OF DRIVING WHETHER IT BE I'M COMING DOWN THE HILL AT A STOP SIGN OR DRIVING DOWN A RESIDENTIAL STREET AND IT WOULD JUST LOSE ALL MOTIVE POWER. WOULD ALSO LOSE POWER ON FREEWAY WHERE I WOULD HAVE TO IMMEDIATELY TRY AND FIND A WAY TO GET OVER. RECENTLY THIS TIME IT LOST POWER ANF WHEN I RESTARTED IT IT WOULDN'T GO IN REVERSE AND ONLY GO IN DRIVE I WAS ONLY ABLE TO GO UP TO 25 MILES PER HOUR ON MY WAY TO THE DEALERSHIP. THE LAST TIME IT BROKE DOWN I PUT IT IN THE SHOP AND THEY SAID THEY HAD REPLACED MY TRANSMISSION SINCE THEY DID NOT HAVE THE PART FOR MY TRANSAXLE RECALL AND THAT WAS TO FIX THE PROBLEM. HOWEVER THE PROBLEM IS STILL HAPPENING AND I FEAR FOR MY SAFETY. IT IS CURRENTLY IN THE SHOP RIGHT NOW AGAIN HOPEFULLY THEY CAN FIX IT THIS TIME AND NOT JUST PUSH ME OFF LIKE THEY DID LAST TIME

Mileage: 82,200

PURCHASED NEW 2014 CHEROKEE V6 LATITUDE ACTIVE DRIVE II - 10 TIMES INTO THE SHOP FOR WEEKS AT A TIME FOR SEVERE BUCKING, INCORRECT GEAR SHIFT OF TRANSMISSION. FULLY REPLACED TRANSMISSION IN 4/2017. 1,000 MILES LATER, WE ARE BACK TO SQUARE ONE. NOTICEABLE DELAYED ACCELERATION WHICH IS EXTREMELY UNSAFE AT BUSY INTERSECTIONS. CAR SHOULD NOT BE ON THE ROAD. BUCKING FORWARD WHEN SHIFTING FROM STOP TO FIRST, SECOND, THIRD AND SAME WITH STOPPING AT FASTER SPEEDS. HARD, UNNECESSARY SHIFTS INTO THE WRONG GEAR AT VARIOUS TIMES. CAR CAN BE HARD TO CONTROL IF SHIFT HAPPENS WHEN SLOWING DOWN AT A STOP LIGHT. THE BUCKING WILL ACTUALLY PUSH THE CAR FORWARD INSTEAD OF HELPING IT STOP.

Mileage: 1,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND INDEPENDENTLY SHIFTED INTO A LOWER GEAR. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102), BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER ASKED THE CONTACT TO BRING THE VEHICLE BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO LITHIA DODGE A THIRD TIME, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DIAGNOSED. DURING THE FOURTH VISIT TO THE DEALER, IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR FAILED AND NEEDED TO BE REPLACED. HOWEVER, THE DIAGNOSIS WAS LATER REVISED TO STATE THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

SEVERAL INCIDENTS WHERE VEHICLE SUDDENLY LOOSES ABILITY TO MOVE FORWARD. ENGINE STILL RUNS, DISPLAY SAYS SHIFT TO PARK, THEN BACK TO DESIRED GEAR. CHECK TRANSMISSION LIGHT, CHECK PARKING BRAKE LIGHT. LOSS OF POWER OCCURS SUDDENLY - HAS OCCURED WHILE CROSSING INTERSECTION. REQUIRES STOPPING CAR. PUTTING IN PARK. USUALLY I ALSO HAVE TO SHUT DOWN IGNITION AND RESTART, THEN SHIFT BACK INTO DRIVE. PROBLEM RESETS THE TRANSMISSION, CAUSING ANY LEARNING DATA TO BE ABSENT - FIRST SHIFTS INTO GEAR EXTREMELY ROUGH. VEHICLE HAS HAD TRANSMISSION RECALL PREFORMED - BUT THIS IS NOT THE ISSUE. CHRYSLER HAS INFORMED ME THAT CERTAIN ERRORS CAN OCCUR THAT SEND A SHUT DOWN CODE TO THE TRANSMISSION. OBD2 CODE WHEN THIS HAPPENED FOR ME WAS P1DDD-00. THEY SAY THAT FUEL VALVE ISSUES IN THE FUEL SYSTEM CAUSE THE CODE, WHICH IN TURN SHUTS DOWN TRANSMISSION. NOTE ATTACHED SERVICE BULLETIN THAT HINTS AT ISSUE. THE CRAZY THING IS A FAULT IN THE FUELS SYSTEM ALLOWS THE ENGINE TO CONTINUE (GREAT SINCE ENGINE CONTINUES - NOW MY CAR ENGINE COULD CATCH ON FIRE AND I HAVE NO MOTIVE POWER) - BUT RESETS THE TRANSMISSION, LEAVING ONE STRANDED FOR SEVERAL MOMENTS WHERE EVER THIS OCCURS. CHRYSLER TELLS ME OTHER ISSUES CAN CAN CAUSE TRANSMISSION SHUT DOWN IN LIEU OF GOING TO LIMP MODE. I HAVE HAD SEVERAL ISSUES OF THIS IN THE 3 YEARS OF OWNERSHIP - MANY PEOPLE THINK THERE IS A TRANSMISSION ISSUE - MAYBE THERE ARE ON SOME CARS - BUT NOW I LEARN THAT OTHER FAILURES CAN CAUSE RANDOM RESETS OF THE TRANSMISSION. CHRYSLER SAYS - SEE SERVICE BULLETIN - EVEN OVERFILLING GAS TANK CAN CAUSE THIS ISSUE. VEHICLE IS UNSAFE TO DRIVE AND UNFIT TO BE ON THE STREETS.

Mileage: 33,550

PURCHASED USED WITH 36,000 MI. ON 20TH DAY OF OWNERSHIP, EXPERIENCED THE FEELING OF BEING HIT FROM BEHIND WHILE APPROACHING DRIVEWAY AT LOW SPEED. THAT EVENING FELT SAME "REAR-ENDED" FEELING WHILE SITTING STILL IN DRIVE-THRU. THE CAR LURCHED FORWARD SO SUDDENLY THAT HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, WE WOULD HAVE HIT VEHICLE IN FRONT OF US. SIMULTANEOUS TO "LURCH" FORWARD, THE CAR DIED LIKE THE FEELING OF "POPPING CLUTCH ON MANUAL TRANSMISSION". DROVE HOME AND ENGINE DIED AGAIN AT ABOUT 5 MPH AFTER RIGHT TURN. RESTARTED & CONTINUED ONTO STREET AND INTO DRIVEWAY. NEXT MORNING ON MY WAY TO WORK, IT FELT LIKE IT WANTED TO DIE AND WAS STRUGGLING WITH GEARS. I PULLED INTO MY PARKING PLACE AND MY BOSS HAPPENED TO BE STANDING THERE NEXT TO HIS CAR. AS HE STOOD NEXT TO THE CAR WHILE I WAS IN IT, IT LURCHED FORWARD AGAIN AND DIED. NEEDLESS TO SAY HE WAS STARTLED, AND AGAIN, HAD I NOT HAD MY FOOT FIRMLY ON THE BRAKE, I COULD HAVE HIT HIM AS WELL AS THE BRICK WALL IN FRONT OF THE CAR. SO I STARTED THE CAR AGAIN AND IT DIED AGAIN WHILE IN "P". NOT COOL, HEADED TO SERVICE DEPARTMENT. I STARTED IT AGAIN, AND AS I STARTED TO PULL OUT OF THE DRIVEWAY ONTO A VERY BUSY STREET, THE CAR HESITATED (WHAT SEEMED LIKE A COUPLE OF SECONDS) BEFORE IT WOULD CROSS THE 2 LANES OF ONCOMING TRAFFIC GOING 40-50 MPH. UM, YEAH. SCARY. A MILE OR SO DOWN THE ROAD, IT DECIDED TO SHUT DOWN AGAIN, THIS TIME IN THE MIDDLE OF A 3-LANE ROAD GOING ABOUT 30 MPH AND I WAS ALMOST REAR-ENDED! I RESTARTED AND PROCEEDED TO SERVICE DEPARTMENT - NO DIAGNOSIS THERE AFTER THEM KEEPING THE CAR FOR 4 DAYS. THEY SENT TO JEEP DEALER, WHERE IT STILL SITS TODAY, WAITING FOR IT TO ACT-UP AND GET A DIAGNOSIS SO IT CAN BE "FIXED". JEEP HAS HAD IT 15 DAYS AND STILL NO ANSWERS. I HAD THE CAR 20 DAYS, AND THE DEALER(S) HAVE HAD IT A TOTAL OF 18. THIS CAR IS A TRAGEDY WAITING TO HAPPEN....

Mileage: 36,753

SINCE I BOUGHT THIS VEHICLE, I HAVE HAD TO TAKE TO MULTIPLE DEALERS, THAT COULD NEVER REMEDY THE "HARD JERKING, MISSED GEAR SHIFTING AND REPETITIVE ENGINE LIGHT WARNING AND COMPLETE ENGINE SHUTDOWNS". I NOW HAVE A VEHICLE, THAT I'M TOLD THE ONLY FIX IS TO COMPLETELY REPAIR THE TRANSMISSION, BUT WHEN THE VEHICLE WAS UNDER WARRANTY, I WAS TOLD A COMPUTER REPROGRAM WOULD FIX THE ISSUE. I PERFORMED A VIN AUDIT, AND SOME OF THE VISITS TO THE MULTIPLE DEALERS DON'T REFLECT THE ACTUAL SERVICE, BUT I HAVE MY DOCUMENTS. NOW I HAVE A NEGATIVE EQUITY VEHICLE THAT I FEAR TO DRIVE, AT THE MOMENT I JUST TOOK THE CAR TO THE DEALER, THEY LOOKED AT IT AND NOW THE ENGINE LIGHT IS OFF. I HAVE ORAL FEAR THE INCONSISTENCIES OF THIS VEHICLE, SO I HAVE PURCHASED A NEW VEHICLE, UNTIL I GET A RESOLVE. I TOOK THE CAR TO THE DEALER AFTER MULTIPLE COMPLETE LOSS OF POWER ON I-80 WHILE COMING BACK FROM A FAMILY TRIP FROM NYC. GOING 65 MPH TO HAVE THE VEHICLE LOSS COMPLETE POWER IS INSANE. THE ONLY RESOLVE WAS TO PULL OVER, WAIT, AND TRY AGAIN.

Mileage: 124,000

WHEN MY VEHICLE IS IN MOTION ON CITY STREETS AND ON THE FREEWAYS, IT JERKS AND LUNGES AND HAS SHIFTING PROBLEMS DUE TO A 9 SPEED FAULTY TRANSMISSION SYSTEM.

WAS DRIVING THE CAR AND TRANSMISSION STARTED TO DISENGAGE. RPMS WERE GOING HIGH BUT THE CAR WAS NOT MOVING. LATER THAT DAY, THE CAR LUNGED AND THE SERVICE TRANSMISSION LIGHT CAME ON THE CAR DASHBOARD. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE TURNED IT OFF, THEN BACK ON. SAME ISSUE BUT THE CAR LET US DRIVE IT HOME. HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. THIS IS A 2014 JEEP CHEROKEE TRAILHAWK WITH ONLY 22,000 MILES. THE TRANSMISSION HAS BEEN ACTING UP SINCE THE DAY WE PURCHASED IT. IT'S AN AUTOMATIC SHIFT, BUT IT IS VERY ROUGH, THE CAR HESTIATES WHEN YOU PRESS ON THE GAS. NOT SURPISED THAT THE TRANSMISSION HAS GONE OUT ON A 3-YEAR OLD CAR WITH ONLY 22,000 MILES - PITYFUL.

Mileage: 22,000

THE CAR WHEN DRIVING SHIFT.S LIKE TO SECOND GEAR.

ONGOING TRANSMISSION ISSUE - EVEN AFTER SOFTWARE UPDATES THE TRANSMISSION ON THIS 2014 TRAILHAWK FAILS WITHOUT WARNING. THIS HAS ALWAYS HAPPENED WHILE DRIVING ON CITY STREETS. THE VEHICLE JUST SHUTS DOWN, THE TRANSMISSION LOSES POWER AND FORWARD MOMENTUM. THE VEHICLE IS STILL RUNNING, BUT YOU CAN PRESS DOWN ON THE ACCELERATOR AND GO NOWHERE, STEERING IS ALSO AFFECTED. FIRST, WE WERE TOLD BY SAN ANTONIO CHRYSLER DODGE JEEP THAT THIS WAS AN ISSUE WITH THE FUEL TANK - THAT FILLING UP THE VEHICLE CAUSES FUEL TO SPILL OVER INTO SOME AREA CAUSING IT TO STALL... REALLY ?... OKAY. THEN WE WERE TOLD IT WAS A SOFTWARE ISSUE AND AN UPDATE WOULD FIX THE PROBLEM - NOPE. THIS HAS HAPPENED TO US WHILE TRYING TO MAKE LEFT-HAND TURNS, WHILE TRAVELING IN HEAVY TRAFFIC, AND WHILE TRYING TO ACCELERATE INTO INTERSECTIONS OR WHILE ACCELERATING OUT INTO TRAFFIC FROM PARKING LOTS... AND IT HAPPENS WITHOUT WARNING - THE VEHICLE JUST QUITS. IT'S DANGEROUS AND YOU TAKE YOUR LIFE INTO YOUR OWN HANDS EVERY TIME YOU DRIVE IT. THE LATEST SOFTWARE UPDATES WERE DONE IN JANUARY 2017 (WHICH CDJ WANTED TO CHARGE US FOR). THE UPDATES STILL DIDN'T FIX THE PROBLEM SO WE LEFT THE TRAILHAWK SITTING IN THE DRIVEWAY - THAT KILLED OUR BATTERY. THE TRAILHAWK IS AT THE DEALERSHIP NOW AND THEY WANT $300.00 (250. PLUS LABOR) FOR A NEW BATTERY AND CHARGE US TO DO ANOTHER "TRANSMISSION SOFTWARE UPDATE" BECAUSE IT'S "NOT UNDER WARRANTY" EVEN THOUGH WE BOUGHT THE EXTENDED 75,000 MILE WARRANTY (WHICH WAS SUPPOSED TO BE A CHRYSLER WARRANTY, BUT WE HAVE RECENTLY LEARNED IS A 3RD PARTY WARRANTY" -_- . I'M TIRED OF CHRYSLER'S INABILITY TO FIX THIS ONGOING AND DANGEROUS SITUATION - AND WE ARE STILL MAKING OUR PAYMENTS ON A VEHICLE WE CAN'T DRIVE.

Mileage: 39,000

CAR WAS RANDOMLY SHUTTING OFF WHILE DRIVING AND SHIFTING WAS VERY HARSH. BROUGHT IT TO DEALER WHO DID SOFTWARE UPDATE AND TOLD ME I SHOULD HAVE KNOWN THAT THIS CAR'S OIL HAS TO BE CHECKED EVERY 1,000 MILES. NOT CURRENTLY HAVING SHUTTING OFF PROBLEMS ANYMORE, BUT SHIFTING AND LURCHING REMAINS. TRYING ANOTHER DEALER TO SEE IF THEY CAN FIX IT. OPENED A COMPLAINT WITH CHRYSLER, WHO GAVE ME A CASE # AND SAID BRING IT TO A DEALER. THIS IS A KNOWN ISSUE AND SHOULD HAVE FULL TRANSMISSION REPLACEMENT!

Mileage: 25,000

REALLY BAD/ROUGH GEAR SHIFTING, JUMPING, BANGING, LURCHING. VIOLENTLY SHAKING AND SOMETIMES DOESN'T EVEN GO INTO GEAR WHEN ACCELERATING FROM A STOP. ON CITY STREETS WHEN HAVING TO STOP FOR A STOP SIGN OR TRAFFIC LIGHT

Mileage: 44,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO WORK AND A LOUD NOISE WAS HEARD WHEN ATTEMPTING TO CHANGE GEARS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED.THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. UPDATED 08/22/17*LJ THE CONSUMER STATED THE VEHICLE WOULD SHUT DOWN WHILE IN MOTION. THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. *JS

Mileage: 19,000

I HAVE A 2014 JEEP CHEROKEE LATITUDE THAT IS A LEMON. IT JERKS REALLY HARD WHEN YOU TAKE OFF FROM A STOP, IT LOSES POWER WHILE DRIVING DOWN THE ROAD, THE STEERING GETS REALLY TIGHT AND YOU CAN BARELY TURN THE WHEEL WHILE DRIVING, IF YOU DONT WAIT FOR THE CAR TO JERK TWICE WHEN YOU PUT IT IN DRIVE IT WILL GO BACKWARDS IN REVERSE WHILE IN DRIVE, THE RADIO AND CLIMATE CONTROLL CONSTANTLY RESET DO TO POWER FAILURE, SOMETIMES IT DONT WANT TO START, THE CHECK ENINE LIGHT DID'NT EVEN COME ON UNTIL A WEEK AFTER THE PROBLEMS STARTED, IT THROWS WARNING LIGHTS LIKE LOW TIRE PRESSURE OR TRACTION CONTROLL WHEN NOTHING IS WRONG, AND THE DEALERSHIP WANTS TO CHARGE ME $800 (THAT I CAN NOT AFFORD) JUST TO SEE WHAT THEY NEED TO DO TO TRY AND FIX IT. THEY DON'T EVEN KNOW WHATS WRONG OR IF THEY EVEN CAN BUT THEY EXPECET ME TO PAY THEM!!! I HAVE ONLY HAD MY CAR 15 MONTHS AND IT ONLY HAS 38,000 MILES ON IT,AND NOW I FIND OUT THAT IT HAS WENT WAY DOWN IN VALUE DUE TO ALL THE RECALLS. WHAT CAN I DO????

Mileage: 38,500

VEHICLE RUN ROUGH, JERKING,HESITATING AND ACCELERATING. STALLS WHEN STOPPING CAUSING CHECK ENGINE LIGHT, TRANSMISSION SERVICE AND OTHER WARNING LIGHT TO FLASH. WHEN RESTARTING IT VIOLENTLY SHIFTS AND SLAMS INTO GEAR, REVERSE FIRST AND THEN IN DRIVE. WHEN IN REVERSE OR DRIVE IT GOES INTO NEUTRAL. REQUIRES ANOTHER RESTART WITH SAME CONSEQUENCES. WHEN ATTEMPTING TO DRIVE THERE IS NO ACCELERATION AT FIRST THEN SLOW ACCELERATION WHILE IT IS ACTING LIKE IT WILL STALL AGAIN FEELING REAL SLUGGISH. ALL THE WHILE LIGHTS ARE FLASHING ON THE DASH. IT HAS BEEN IN FOR SERVICE 8 TIMES THE MOST RECENT BEING 7/11/2017. SERVICE HAS PERFORMED REPLACING TCM AND UPDATING IT 5 TIMES, REPLACING VAPOR CANISTER, FUEL TANK. VEHICLE HAS BEEN TAKEN INTO SERVICE DEPARTMENT WITH ALL THE THE ISSUES HAPPENING AND WAS DIAGNOSED AS NO ISSUES FOUND. SERVICE DEPARTMENT HAS TRIED TO PLACE THE BLAME ON ME STATING THAT I DO NOT KNOW HOW TO PUMP GAS, AS I AM OVERFILLING. (THIS IS INCORRECT) ANOTHER ISSUE THAT IS HAPPENING IS THAT WHEN TRYING TO FUEL THE VEHICLE AT ANY GAS STATION, IT WILL ONLY TAKE A LITTLE FUEL AND CLICK OFF LIKE IT IS FULL WHEN IN FACT IT IS NEAR EMPTY. GASSING THE VEHICLE CAN TAKE UPWARDS OF 15 MINUTES TO GET TO THE 3/4 MARK. THIS VEHICLE HAS BEEN A SAFETY HAZARD TO DRIVE SINCE DEC 2015 WHEN THE STALLING OUT AS I AM TRYING TO CROSS TRAFFIC, SCARY SITUATION BUT LUCKILY I WASN'T HIT. LOSES ACCELERATION WHEN DRIVING DOWN THE ROAD AND ON THE INTERSTATES, WHICH NOW LIMITS THE AMOUNT OF TIME AND PLACES THAT I DRIVE THIS VEHICLE, AS I PREFER THAT MYSELF AND MY FAMILY INCLUDING GRAND CHILLDREN LIVE VS. DIE. SO IN ESSENCE I HAVE A LUXURY VEHICLE THAT I PAY $600/MONTH AND I CAN ONLY DRIVE IT AROUND LIKE AN OLD BEATER CAR. WOULD REALLY LIKE TO GET TO THE BOTTOM OF THIS. FIAT CHRYSLER HAVE A SERIOUS PROBLEM WITH THIS CAR AND REFUSE TO ACKNOWLEDGE IT, CLOSING MY CASE BECAUSE SERVICE FINDS NO ISSUE.

Mileage: 41,774

5 TIMES NOW THE CAR WILL NOT MOVE IT SAYS CHECK TRANSMISSION THIS HAS HAPPENED IN MIDDLE OF HIGHWAY AND IN THE MIDDLE OF TOWN IN TRAFFIC CHRYSLER HAS RESET AND REPLACED TRANSMISSION MODULES AND IT IS STILL DOING IT! THIS IS VERY DANGEROUS! ON THE ROAD YOU SLOW TO A STOP IT IDLES DOWN AND GOES TO CHECK TRANSMISSION AND WILL NOT MOVE EITHER GET IT PUSHED OUT OF THE WAY OR HAD TO ROLL BACKWARDS OUT OF TRAFFIC AT A LIGHT. ONCE HAD TO PUSH ACROSS 4 LANES OF ROAD TO GET OUT OF TRAFFIC AGAIN ROLLED UP TO A STOP IT LT WOULD NOT GO INTO GEAR FORWARDS OR BACK!

Mileage: 21,000

WHILE DRIVING THE CAR JUST STOPS IN THE MIDDLE OF ROAD AND HE TRANSMISSION DOES NOT WORK. THIS IS 5TH TIME WITH THE SAME ISSUE. JEEP COULD NOT FIX THE ISSUE.

Mileage: 56,000

2014 JEEP CHEROKEE TRAILHAWK 9 SPD TRANSMISSION HAS BEEN REPROGRAMMED MULTIPLE TIMES AND TRANSMISSION REPLACED ONCE BY DEALER AND CHRYSLER - ALSO PAID $5000 FOR EXTENDED WARRANTY. A DANGEROUS PROBLEM STILL EXISTS WITH NO RESOLUTION AT 45,000 MILES. NOTHING THE DEALER CAN DO TO KEEP TRANSMISSION FROM VIOLENT ACTIONS SHIFTING OR DELAYED FREEWHEELING SHIFTING WITH LOUD BANGING LURCHES.THERE WERE TWO VERY DANGEROUS NEAR-WRECKS WHEN CAR JUST ROLLED OUT IN FRONT OF ONCOMING TRAFFIC BEFORE "BANG-ACCELERATE" - SEVERAL SECOND DELAY BEFORE TRANSMISSION SHIFTED. YIELD SIGNS ARE DANGEROUS IN TRAFFIC YOU HAVE TO COME TO A FULL STOP AND WAIT SEVERAL SECONDS, RISKING REAR-END COLLISIONS AND ANGRY HONKING FROM OTHERS COMING TO FAST STOPS. THE ALTERNATIVE IS TO PAUSE, THEN ACCELERATE WITH THE TRANSMISSION FREEWHEELING FOR A SECOND OR TWO BEFORE CATCHING AS IF YOU REVVED THE ENGINE AND THEN POPPED THE CLUTCH ON AN OLD STANDARD TRANSMISSION. THAT IS IF YOU ARE LUCKY, AND IT DOESN'T TAKE LONGER WHILE YOU ROLL OUT INTO TRAFFIC WITHOUT IT ACCELERATING. ALSO, MULTIPLE TIMES, IT FELT LIKE THE CAR BEING HIT WHEN I TOOK MY FOOT OFF THE ACCELERATOR AND TAPPED BRAKE TO SLOW THEN ACCELERATE.THE TRANSMISSION FREE-WHEELED, THEN SHIFTED INTO AN UNKNOWN GEAR - SAME POP-THE-CLUTCH REACTION AS THE BRAKE IS RELEASED. IT ALSO DOES THESE THINGS OCCASIONALLY IN REVERSE PULLING OUT OF DRIVEWAY. THE TRANSMISSION DOESN'T SEEM TO EVER KNOW THE SPEED CHANGED WHILE IT WAS THINKING ABOUT WHICH GEAR IT SHOULD USE. I HAVE HAD TO DRIVE TO SPECIFICALLY AVOID SUCH INCIDENTS SINCE I'VE HAD THE CAR. EACH TIME IN, THE DEALER SAYS IT WAS DESIGNED THAT WAY AND WILL LEARN TO OPERATE BETTER AFTER A HUNDRED MILES OR SO - NOT. I'M PARKING IT UNTIL RESOLUTION, DRIVING 2007 KIA W/OVER 104,000 MILES. MUCH SAFER FOR THE GRAND-KIDS, WE TAKE CARE OF 40 HOURS A WEEK. ( 71 YEAR-OLD DISABLED/HANDICAPPED VET WITH DISABLED WIFE).

Mileage: 32,000

MY 2014 JEEP CHEROKEE LATITUDE AT 41000 MILES HAD A BRAKE FAILURE. NOW AT 51000 MILES THE ENGINE HAS BEEN STALLING WHILE IN MOTION AND SHIFTING INTO NEUTRAL. THE DEALERSHIP TOLD ME AFTER THE 2ND TIME IN FOR THIS PROBLEM THAT THE VEHICLE WAS 3.5 QUARTS LOW ON OIL AND THE ENGINE HAD SHUT OFF TO "PROTECT ITSELF" . THE CAR HAS BEEN PARKED FOR IN MY GARAGE FOR 3 DAYS, AFTER DRIVING IT FOR ABOUT 3 MILES THE CHECK ENGINE LIGHT CAME ON, UPON CHECKING IT IS AGAIN LOW ON OIL. I HAVE HAD THE CAR SERVICED AS RECOMMENDED AND DON'T UNDERSTAND THIS SUDDEN OIL USE, THERE ARE NO SIGNS OF LEAKAGE OR SMOKING, AND THE WARNING SYSTEM IS NOT INDICATING LOW OIL PRESSURE. IT IS GOING BACK TO THE DEALERSHIP MONDAY MORNING.

Mileage: 51,418

TRANSMISSION ISSUES AND TRACTION CONTROL. LURCHES FORWARD, SHAKES WHEN TAKING OFF, HESITATES WHEN TAKING OFF (SOMETIMES 10 SECONDS OR MORE) THEN KICKS INTO GEAR REALLY HARD. TRACTION LIGHT COMES ON AND HAVE REDUCED POWER, RPMS ARE VERY HIGH BUT THE CAR JUST DOESN'T WANT TO GO. SOMETIMES WILL TELL ME TO PUT THE CAR IN PARK THEN SHIFT TO DESIRED GEAR. THE TRANS WILL NOT GO INTO GEAR. IT LEFT ME STRANDED ALONE ON A MAJOR ROAD LATE AT NIGHT. WHEN IT ARRIVED AT THE DEALERSHIP, THEY COULDN'T FIND ANYTHING WRONG WITH IT. IT HAS SPENT OVER A MONTH AT ONE DEALERSHIP. BEEN IN MULTIPLE TIMES FOR THE TRANS AND THEY DO AN UPDATE AND SAY ITS ALL GOOD. THIS CAR HAS PUT ME IN QUITE A FEW NEAR MISSES. YOU NEVER KNOW WHEN YOU ARE NOT GOING TO HAVE THE POWER YOU NEED. THE TIMES I HAVE EXPERIENCED THE PROBLEMS, IT DIDN'T MATTER IF I WAS TURNING OR DRIVING A STRAIGHT LINE. THIS HAS BEEN GOING ON WITH MY VEHICLE FOR 2 YEARS. THEY PERFORMED A RECALL THAT WAS SUPPOSED TO FIX IT BUT I DID NOTHING. ITS ALMOST LIKE IT GOT WORSE.

Mileage: 25,000

JEEP RECALL AS I WAS EXITING OFF THE FREEWAY, I SUDDENLY NOTICED A DELAYED RESPONSE WHEN STEPPING ON THE GAS PETAL TO ACCELERATE A BIT IN ORDER TO GET TO THE FAR RIGHT LANE. WHEN I RELEASED MY FOOT FROM THE GAS PEDAL, THE CAR SOUNDED LIKE IT HAD SHUT DOWN AND THE LIGHTS INSIDE HE VEHICLE HAD ALL SHUT DOWN AS WELL. THE CAR WAS STILL ROLLING BUT IT WAS NO LONGER TURNED ON. I QUICKLY TRIED TO TURN THE KEY TO TRY TO TURN THE CAR BACK ON, AND STEPPED ON THE GAS PEDAL TO GIVE IT GO AHEAD, BUT NOTHING HAPPENED. LUCKILY I WAS ABLE TO GET TO THE FAR RIGHT LANE AND WAS SOMEWHAT OUT OF THE TRAFFICS WAY. SINCE THE , THE CAR HAS NOT BEEN DRIVEN, DUE TO SAFETY ISSUES I AM NOT TOO SURE ABOUT. UNKNOWN. JUST TWO DAYS AGO, I HAD THE JEEP TOWED TO THE NEAREST JEEP DEALERSHIP BUT IT WILL NOT BE SERVICED OR ATTENDED TO UNTIL A WEEK FROM NOW. I WORK TWO JOBS WHICH ARE BOTH LOCATED AT LEAST 15 MILES AWAY FROM MY HOME AND NOT HAVING A VEHICLE TO GET TO WORK HAS PUT A HUGE BURDEN ON MY WHOLE LIFESTYLE AND DAILY ROUTINE OF OBLIGATIONS. NEEDLESS TO SAY, THE FINANCIAL BURDEN HAS CREATED NOTHING BUT BITTERNESS TOWARDS THE MANUFACTURE OF MY JEEP. I WOULD LIKE FOR THIS NIGHTMARE TO END AND NOT REOCCUR AGAIN BECAUSE I WON'T BE ABLE TO STAY CALM AND PATIENT NEXT TIME. IF WE COULD AT LEAST BE PROVIDED WITH A LOANER CAR FOR UNPREDICTED INCIDENCES LIKE THIS THEN MAYBE WE COULD MANAGE AND TOLERATE A BIT MORE. BUT I CAN'T BELIEVE WE STILL HAVE TO PAY OUT MORE MONEY WE SHOULDN'T HAVE TO BE GIVING. THIS IS THE MANUFACTURES RESPONSIBILITY TO TAKE CARE OF ITS CONSUMERS AND TO PUBLIC SAFETY.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A TWO SECOND DELAY BEFORE THE VEHICLE WOULD MOVE. THE VEHICLE WOULD THEN ACCELERATE AT A RAPID SPEED AND THEN DROP TO NORMAL SPEED WITHOUT WARNING. THE CONTACT HEARD A METALLIC NOISE IN THE TRANSMISSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DICK SCOTT CHRYSLER DODGE JEEP RAM AT 684 ANN ARBOR RD, PLYMOUTH, MI 48170, (734) 451-2110), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 25,874.

Mileage: 25,874

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "SERVICE TRANSMISSION" WARNING MESSAGE APPEARED. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED APPROXIMATELY TEN MINUTES LATER. THE CONTACT STATED THAT THE REAR TIRES MADE GRINDING AND HAMMERING NOISES AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LEFT A MESSAGE WITH STUART CHRYSLER, DODGE, JEEP, RAM (800 SERRAMONTE BLVD IN COLMA, CA 94014), BUT THE CALL WAS NOT RETURNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,600.

Mileage: 21,600

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WHILE DRIVING 45 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HOFFMAN CHRYSLER JEEP DODGE WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) WAS COMPLETED. THE CONTACT WAS ADVISED TO DRIVE THE VEHICLE TO MAKE SURE THE FAILURE WOULD NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Mileage: 29,000

MY 2ND REPORT. MY TRANSMISSION DIED FOR THE 2ND TIME WITHIN 33 DAYS. JEEP STOPPED IN TRAFFIC AND WOULD NOT GO FORWARD. SERVICE TRANSMISSION LIGHT CAME ON. ALMOST HIT WITH MY 2 YEAR OLD IN CAR. NOT SAFE. HAVE HAD REPEATED TRANSMISSION PROBLEMS THAT CONTINUE TO HAPPEN. SOMETHING IS GOING TO HAPPEN IF JEEP DOESN'T FIX THIS. I'M SCARED TO USE VEHICLE

Mileage: 91,000

ZF 9-SPEED AUTOMATIC TRANSMISSION: DELAYED SHIFTING, LURCHING, BANGING, AND JUMPING MOVEMENTS DURING ACCELERATION IN LOWER GEARS, ESPECIALLY AT TAKE OFF FROM A FULL STOP, AND MERGING IN FIRST 3-4 GEARS. THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE CAR IN 07/2014; I COMPLAIN EVERY TIME I HAVE THE VEHICLE AT THE DEALERSHIP, BUT NO ONE HAS A FIX, AND TELL ME THAT IT'S HOW THIS TRANSMISSION IS. I HAVE RECEIVED 3 COMPUTER UPDATES TO THE TRANSMISSION THAT BROUGHT NO IMPROVEMENT. DUE TO THE KNOWN PROBLEM, MY VEHICLE IS NOW WORTH LESS, AS THE COMPANY HAS NO FIX FOR A FAULTY POWERTRAIN. WHILE I REGULARLY HAVE ISSUES WITH THIS, RECENTLY IT HAS BECOME WORSE, AND HAS BROUGHT ME VERY CLOSE TO TWO MAJOR ACCIDENTS IN THE LAST TWO WEEKS. THE ROAD MY HOUSE IS ON ATTACHES TO A 55MPH COUNTY HIGHWAY (2 LANE, UNDIVIDED). I WAS STOPPED WAITING TO TURN RIGHT, AND WHEN AN OPENING CAME UP, I WENT TO TAKE OFF, BUT AS THE CAR ENTERED THE HIGHWAY, THE TRANSMISSION LURCHED, WOULD NOT SHIFT, AND I LOST THE POWER TO ACCELERATE. THE VEHICLE COMING UP BEHIND ME, ON THE HIGHWAY, WAS ABLE TO SLAM ON HIS BREAKS, AND USE THE LANE FOR ONCOMING TRAFFIC TO AVOID HITTING ME. I WASN'T EVEN ABLE TO GET ENOUGH POWER TO MOVE TO THE SHOULDER! THIS ALMOST CAUSED A MULTI VEHICLE CRASH, AND IF THERE HAD OF BEEN ONCOMING TRAFFIC, IT WOULD HAVE BEEN. A FEW DAYS LATER I EXPERIENCED A VERY SIMILAR EVENT WHEN TRYING TO MERGE ONTO A 100MPH HIGHWAYS FROM A SHARP/SLOW RAMP WITH A SHORT MERGE LANE. I EXITED THE RAMP, AND ENTERED THE SHORT MERGE LANE AT 45MPH, WHEN I WENT TO ACCELERATE AND MERGE ONTO TRAFFIC THE TRANSMISSION BANGED, LURCHED, AND THE CAR WOULDN'T ACCELERATE. I WAS UNABLE TO MERGE, AND HAD TO DRIVE INTO THE DITCH. LUCKILY, I WAS ABLE TO DRIVE BACK OUT. I'M AFRAID TO DRIVE THIS CAR, BUT THE VALUE HAS DECREASED SO BADLY, THAT I CAN'T AFFORD TO TAKE THE LOSS ON A SALE RIGHT NOW. THIS CAR IS GOING TO KILL MY FAMILY

Mileage: 82,000

AGAINST MY BETTER JUDGEMENT, I PURCHASED AN IMMACULATE, LOADED 2014 JEEP CHEROKEE LIMITED WITH 31K MILES. WIFE LOVED THE VEHICLE, IT DROVE/RODE GREAT AND FELT LIKE A GREAT PURCHASE. AFTER 2 WEEKS, IT STARTED IDLING ROUGH AND WENT DEAD IN OUR DRIVE. WE THOUGHT IT WAS BAD GAS AS WE HAD JUST FILLED UP AND HEADED TO AUTO STORE FOR SOME HEET OR SEAFOAM TO CLEAR IT UP. CHEROKEE DIED IN THE MIDDLE OF STREET AS WE COASTED TO STOP AT RED LIGHT. WE WERE SCARED FOR OUR LIVES AS WE WERE ALMOST HIT IN THE INTERSECTION. THE CHECK ENGINE LIGHT CAME ON ALONG WITH MESSAGE TO PLACE IN PARK, RESTART, THEN SELECT DESIRED GEAR. WE PLACED IN PARK, RESTARTED, AND SELECTED DRIVE. VEHICLE WENT DEAD AGAIN. SAME MESSAGE APPEARED THEN WE RECEIVED SERVICE TRANSMISSION MESSAGE. WHILE IN FULL PANIC MODE, WE FINALLY STARTED VEHICLE, THEN IT LOUDLY LUNGED INTO GEAR, BOUNCING IN GEAR WHILE LIMPING WITH LITTLE POWER STEERING OFF STREET AND DIED IN PARKING LOT. WE WERE ABLE TO RESTART VEHICLE AND LIMPED THE HALF-MILE BACK HOME AT APPROXIMATELY 10 MPH. I HAD VEHICLE TOWED TO PLACE OF PURCHASE AND ARE CURRENTLY AWAITING DIAGNOSIS FROM DEALER. THIS VEHICLE IS DEFINITELY UNSAFE AND ALMOST CAUSED US TO HAVE AN ACCIDENT WHEN IT DIED IN THE MIDDLE OF THE STREET WITHOUT WARNING. WE WERE ALMOST HIT IN THE INTERSECTION. VERY DISAPPOINTED IN MY PURCHASE. I SHOULD HAVE KNOWN BETTER!

Mileage: 32,000

WHEN I PUSH THE GAS PEDAL TO ACCELERATE THE VEHICLE DOES NOT SPEED UP FOR SOME TIME, I CAN HAVE THE GAS PEDAL PUSHED TO THE FLOOR AND THERE IS A VERY LONG LAG TIME FOR THE CAR TO SPEED UP AND SWITCH GEARS, IT IS EXTREMELY DANGEROUS, I HAVE PUT IN REVERSE SEVERAL TIMES TO BACK OUT OF MY GARAGE AND THE CAR WILL NOT GO IN REVERSE, THE ENTIRE CAR THUMPS BACK AND FORTH AND HESITATES AND TAKES SOME TIME TO GET IN GEAR, MY RADIO HAS STOPPED WORKING TWICE, TOUCH SCREEN BLACKED OUT RECENTLY WHILE IN MOTION, WHEN ATTEMPTING TO PASS A CAR I CAN NOT SAFELY GET MY SPEED UP, ITS A REAL LEMON AND DANGEROUS, I AM WAITING TO GET REAR ENDED, PUSHING ON GAS PEDAL AND ENGINE REVS UP REAL LOUD BUT CAR DOES NOT ACCELERATE LIKE A NORMAL CAR WOULD, PURCHASED 7 MONTH AGO AND SEEMS TO BE HAVING MORE ISSUES EVERY DAY, WAS IN A DRIVE THROUGH WITH CAR ON, FOOT ON BRAKE, AND CAR IN DRIVE AND TOOK FOOT OFF BRAKE AND HIT GAS PEDAL AND CAR DID NOT GO LIKE IT WAS IN NEUTRAL, I HAD TO PUT IN PARK, TURN OFF AND TURN ON AGAIN TO PUT IN DRIVE, THIS VEHICLE IS NOT SAFE, WILL TAKE IT IN FOR RECALL REPAIR TOMORROW AND IF NOT REPAIRABLE WILL BE TRADED, DO NOT PURCHASE, LOOKS NICE BUT TERRIBLE TRANSMISSION

Mileage: 30,000

SHAKES VIOLENTLY AT 3MPH

Mileage: 37,380

TODAY'S NOT THE FIRST TIME I'VE HAD PROBLEMS WITH MY 2014 JEEP CHEROKEE, BUT I WILL SAY I'TS BEEN THE WORST! DROVE MY CAR DURING THE DAY THEN ALL OF A SUDDEN DURING HIGH TRAFFIC HOURS IT DECIDES TO JERKING AND SHAKE WHILE PULLING TO A RED LIGHT SO I PULL INTO MY LOCAL WAL-MART TO SEE IF IT WAS SOMETHING WITH MY BATTERY BECAUSE THE LIGHT CAME ON BUT THE GUY SAID EVERYTHING WAS FINE SO I TRIED DRIVING MORE AND THE CAR JERKED SO HARD I THOUGHT SOMEONE HIT MY CAR BUT NO ONE HAD . WHILE CAR WAS IN HIGH SPEEDS IT STARTED DECELERATING WHILE ON BUSY ROADS NEARLY CAUSING MULTIPLE ACCIDENTS. WHILE DRIVING IT LOSES POWER GIVING ME A MESSAGE SAYING SERVICE TRANSMISSION, BATTERY LIGHT AND ENGINE LIGHT COMES ON, AND WHILE IN MOTION THE PRND THE D WOULD BLINK CONSTANTLY

Mileage: 667,000

TRANSMISSION FAILS CONSTANTLY, WHILE DRIVING! VERY DANGEROUS AND JEEP DOESN'T KNOW HOW TO FIX THIS SAFETY ISSUE. MY JEEP HAS ONLY 31,600 MILES!

9 SPEED TRANSMISSION ISSUES. RECEIVED RECALL S 55 DEALER ONLY PERFORMED TCM UPDATE EVEN THOUGH I STATED CHECK ENGINE LIGHT CAME ON. VEHICLE WENT INTO 3RD GEAR AT 60 MPH AND WE ALMOST GOT REAR-ENDED ON FREEWAY. CALLED CHRYSLER CUSTOMER SERVICE AND THEY WILL DO NOTHING. WAS DRIVING ON I 75 AT POSTED LIMIT OF 75 MPH WHEN VEHICLE CHECK ENGINE LIGHT CAME ON AND SPEEDO WENT BLANK AND MESSAGE CAME UP " SERVICE TRANSMISSION" THIS HAS HAPPENED 4 TIMES AND WILL NEVER SET A CODE. CHECK ENGINE LIGHT WILL GO OUT BEFORE I CAN GET TO DEALER. I WILL NOT DRIVE VEHICLE.... I FEAR FOR MY LIFE

Mileage: 45,951

I BOUGHT THE CAR BRAND NEW. IN THE 2 AND HALF YEARS I'VE HAD IT, THE TRANSMISSION HAS FAILED MORE TIMES THAN I CAN COUNT. USUALLY IT FAILS WHILE I'M IN TRAFFIC AND MY CAR JUST SUDDENLY LOOSES POWER ACCOMPANIED WITH LOUD BANGING NOISES AND A "SERVICE TRANSMISSION" WARNING INDICATOR IS SHOWN. MOST OF THE TIME I CAN REGAIN POWER BY CYCLING THE IGNITION, BUT SOMETIMES CANNOT. IT HAS BEEN TO THE DEALER SERVICE DOZENS OF TIMES FOR THIS PROBLEM. A FEW TIMES THEY ARE ABLE TO REPRODUCE THE PROBLEM AND HAVE REPLACED PARTS AND UPDATED THE COMPUTER CODE. THE LATEST SERVICE APPOINTMENT TO FIX THIS PROBLEM WAS IN MARCH 2017. THE DEALER CLAIMED TO HAVE FOUND THE PROBLEMS THAT THEY FIXED BEFORE RETURNING THE CAR TO ME AFTER SEVERAL DAYS. BUT THE PROBLEM CONTINUES. YESTERDAY (MAY 2, 2017) I WAS ON THE HIGHWAY GOING THE SPEED LIMIT OF 70 MPH IN MODERATE TRAFFIC WHEN THE PROBLEM SUDDENLY OCCURRED AGAIN. I WAS NEARLY STRUCK BY SEVERAL OTHER CARS BECAUSE NO ONE EXPECTED ME TO STOP IN THE MIDDLE OF A 3 LANE HIGH-SPEED HIGHWAY AND THERE WAS NO WAY FOR ME TO COAST BY THE SEMI-TRUCKS TO MY RIGHT OR THE CARS TO MY LEFT. AFTER CYCLING THE IGNITION, THE WARNING MESSAGE CLEARED AND THE CAR RETURNED TO AN DRIVABLE STATE SO I WAS ABLE TO DRIVE TO A SAFE LOCATION AND CHECK MY CAR. AS IT HAS SO MANY TIMES BEFORE, I COULD NOT REPRODUCE THE PROBLEM AT THAT TIME AND THE CAR SEEMED FINE ONCE AGAIN. WE HAVE CALLED JEEP DIRECTLY ON THIS TOO. THEY CAN SEE THE CARS RECORD OF THE TRANSMISSION SERVICE REPAIRS, BUT OTHERWISE THEY ARE NOT HELPFUL.

Mileage: 12,342

APPROXIMATELY 1 WEEK UPON RECEIVING MY TRAILHAWK I BEGAN HAVING TROUBLE WITH THE TRANSMISSION JERKING WHEN I WOULD ACCELERATE. I TOOK MY VEHICLE BACK TO THE DEALER BUT THEY SAID NOTHING WAS WRONG WITH THE VEHICLE. SINCE THAT DATE I HAVE RETURNED THE VEHICLE ON THE FOLLOWING DATES FOR THE SAME ISSUE: 08/03/2015SAN MARCOS JEEP SERVICE 2990 S. IH 35, SAN MARCOS, TEXAS 78666'CUSTOMER STATES JERKS WHEN PUTTING IN DRIVE AND SHIFTS REAL HARD'EXHIBIT B 9/14/2016SAN MARCOS JEEP SERVICE 2990 S. IH 35, SAN MARCOS, TEXAS 78666'CUSTOMER STATES TRANSMISSION OR VEHICLE LAGS WHEN TURNING INTO TRAFFIC'EXHIBIT C 11/23/2016SAN MARCOS JEEP SERVICE 2990 S. IH 35, SAN MARCOS, TEXAS 78666'CUSTOMER STATES SERVICE TRANSMISSION LIGHT HAS COME ON WILL NOT GO INTO GEAR'EXHIBIT D 4/23/2017ALLEN SAMUELS DODGE CHRYSLER JEEP RAM 201 W LOOP 340 A, WACO, TX 76712'CUSTOMER STATES SERVICE TRANSMISSION LIGHT HAS COME ON WILL NOT GO INTO GEAR' PLEASE BE ADVISED ON OR ABOUT 11/23/2016 AS I WAS TRAVELING WITH MY TWO YEAR OLD SON, THE VEHICLE SHUT DOWN IN THE MIDDLE OF A BUSY INTERSECTION WHERE THE OTHER VEHICLES WERE TRAVELING AT 50 MPH. THE 'SHIFT GEAR TO PARK' AND 'SERVICE TRANSMISSION' LIGHTS CAME ON. I WAS STRANDED, ALONE WITH MY SON, IN THE MIDDLE OF THE ROAD. WITH FEAR OF BEING REAR-ENDED, I HAD TO PUT MY HAZARDS ON AND EXIT THE VEHICLE WITH MY TODDLER IN TOW. I CONTACTED MY AAA AND THEY WERE ABLE TO TOW THE VEHICLE TO THE NEAREST JEEP DEALER FOR INSPECTION AND REPAIR. THE JEEP DEALER HAD MY VEHICLE FOR 13 DAYS WHILE IT MADE THE NECESSARY REPAIRS. ONCE AGAIN, I WAS ALONE WITH MY SON ON APRIL 23, 2017 WHEN THE VEHICLE FAILED TO WORK SAFELY/CORRECTLY IN A BUSY INTERSECTION. THE TRAILHAWK GIVES NO WARNING THAT THIS IS ABOUT TO HAPPEN. THE VEHICLE HAD THE SAME LIGHTS COME ON AND REFUSED TO MOVE FORWARD.

Mileage: 89,000

I BOUGHT A BRAND NEW 2014 JEEP CHEROKEE THREE YEARS AGO. THE TRANSMISSION STARTS JERKING, SHIFTING ROUGHLY, BODY SHAKING AT ABOUT 20,000 MILES, AND EVENTUALLY DIED WHEN DRIVING ON THE ROAD IN NOVEMBER 2016. MY WIFE AND KIDS WERE STUCK ON THE ROAD IN FEAR. SENT TO THE DEALER SHOP THE NEXT DAY, WAS TOLD THERE IS NO AVAILABLE SLOT AND I HAVE TO DRIVE IT BACK TO HOME. THE TRANSMISSION STOPPED AGAIN ON THE ROAD. THE NEXT WEEK, I SENT THE CAR IN AND DEALER PERFORMED THE RECALL. HOWEVER, THERE IS NO SOLVING, STILL JERKING. SENT THE CAR REPAIR FOR ANOTHER THREE TIMES FROM DECEMBER 2016, AND THEN ONCE AGAIN IN FEBRUARY 2017. THEY TOLD ME SOMEONE RE-PROGRAMED THE TRANSMISSION, AND IT DID BECOME A LITTLE BIT BETTER AT THE BEGINNING, BUT EVENTUALLY JERKING AND SHAKING AGAIN. LAST SATURDAY, APRIL 22, 2017, THE TRANSMISSION DIED AGAIN WHEN I WAS DRIVING MY SON OUT, LEAVING US IN FRONT OF AN INTERSECTION AND THE CAR BEHIND ALMOST HIT US. MY SON WAS SO SCARED AND BEGGING ME TO GET RID OF THIS CAR. I DECIDE TO ASK A LEMON LAW ATTORNEY FOR HELP.

Mileage: 23,000

"SERVICE TRANSMISSION WARNING AND CHECK ENGINE": VEHICLE MOVING UPHILL, AUTO TRANSMISSION SHIFTS TO LOWER GEAR; TRANSMISSION BEGINS TO SLIP AND ABILITY TO MAINTAIN SPEED DROPS; HAPPENED IN MIDDLE LANE OF INTERSTATE; MANAGED TO EXIT INTERSTATE AND PARK; VERY LITTLE POWER TO MOVE VEHICLE; SAFELY PARKED AND TURNED OFF ENGINE. WAITED 2 - 4 MINUTES; RESTARTED ENGINE; SERVICE TRANSMISSION WARNING OFF; CHECK ENGINE "ON". VEHICLE OPERATED NORMAL; CHECK ENGINE LIGHT WENT OFF LATER; HAD LOOSENED GAS CAP AND RETIGHTENED TO SEE IF CHECK ENGINE LIGHT WOULD GO OUT - IT DIDN'T HAVE AN IMMEDIATE EFFECT ON THE LIGHT. HAD TO MANEUVER BEHIND 18 WHEELER AND CRAWL SPEED UP THE EXIT RAMP. ENDED UP CROSS WAYS IN A SIDE ROAD FOR A FEW MINUTES WHILE THE TRANSMISSION 'FEATHERED' VEHICLE TO SAFE SPOT. NO COLLISION THIS TIME. VEHICLE HAS BEEN IN SHOP FOR SIMILAR COMPLAINT ONE MONTH EARLIER.AND MORE TIMES PREVIOUSLY

Mileage: 56,109

WE HAVE HAD PROBLEMS WITH THE SHIFTING OF THE TRANSMISSION SINCE WE LEASED THE VEHICLE. THE BIGGEST PROBLEM IS WHEN YOU ARE AT A STOP AND GO TO ACCELERATE - IT CAN TAKE A SECOND OR SO DELAY AND THEN IT WILL ALL OF A SUDDEN ENGAGE WITH A JERK. HAVE HAD IT IN SEVERAL TIMES WITH NO RESOLUTION - THE MOST RECENT BEING A LIST OF "UPDATES" ON 3/26/17 - STILL HAVE ISSUES. LOVE THE VEHICLE AND WOULD PURCHASE IT AT THE END OF OUR LEASE IF IT WEREN'T FOR THE TRANSMISSION ISSUE. DON'T FEEL I SHOULD HAVE TO PAY THE $395 END OF LEASE "DISPOSAL" FEE SINCE I WOULD BE PURCHASING IT IF IT DIDN'T HAVE THE TRANSMISSION ISSUE.

Mileage: 100

IF YOU SLOW DOWN THEN TRY TO SPEED UP THE VEHICLE HESITANTS AT SOME POINT IT BANGS INTO GEAR THEN TAKES OFF.I ALMOST WAS IN AN ACCIDENT TRYING TO MERGE INTO TRAFFIC FROM A RAMP ONTO A MAJOR HIGHWAY WHEN I APPLIED PRESSURE TO THE GAS PEDAL THE VEHICLE DID NOT SPEED UP IT WAS LIKE IT WAS STUCK IN A LOW GEAR AND WOULD NOT ACCELERATE THIS CAUSED THE PERSON BEHIND ME TO SWERVE AROUND ME SO HE COULD GET AHEAD OF THE SPEEDING TRAFFIC THEN MY VEHICLE HAD A LOUD BANG AS IT FINALLY WENT INTO GEAR AND TOOK OFF LIKE A BULLET. SCARED THE HELL OUT OF ME. SO YIELDING IN THIS VEHICLE IS EXTREMELY DANGEROUS. I KNOW THIS HAPPENS SO I AM VERY CAUTOUS WHEN DRIVING AS THIS COULD CAUSE A MAJOR INCIDENT TO HAPPEN AND IT IS SCARY. I HAD SEVERAL RECALLS ON THIS VEHICLE AND HAD THEM ALL FIXED.TOOK THIS TO BE FIXED, BUT THEY CAN FIX IT. THEY KNEW EXACTLY WHAT I WAS TELLING THEM AS THEY WERE GETTING COMPLAINTS FROM OTHER OWNERS. STOP AND GO TRAFFIC AND SLOW AND GO TRAFFIC IS EVERYDAY LIFE THIS IS EXTREMELY DANGEROUS TO MYSELF AND OTHERS.

Mileage: 4,500

THERE IS AN INTERMITTENT ISSUE WITH THE TRANSMISSION ON THIS VEHICLE. AT TIMES, WHEN PRESSING THE ACCELERATOR FROM A STOP, THE ENGINE WILL REV BUT THE TRANSMISSION WILL NOT ENGAGE FOR A SECOND OR SO. WHEN IT FINALLY DOES ENGAGE, THE TIRES SCREECH AND THEN THE CAR GOES. THIS IS VERY DANGEROUS - ESPECIALLY WHEN MAKING A LEFT TURN OR OTHER TIMES WHEN PULLING OUT INTO TRAFFIC. MANY COMPLAINTS SHOWN ON THIS WEBSITE: HTTP://WWW. CARCOMPLAINTS.COM/JEEP/CHEROKEE/2014/TRANSMISSION/SHIFTING_ROUGHLY.SHTML JEEP REPAIR SAYS THAT THEY CAN'T RECREATE CIRCUMSTANCES AND CHRYSLER HAS NO SOLUTION FOR THIS TYPE OF PROBLEM. WITH SO MANY COMPLAINTS, THIS IS A DANGEROUS VEHICLE.

Mileage: 12,800

VEHICLE HESITATES SHIFTING INTO 1ST GEAR CAUSING THE RPM'S TO RISE THEN SLAMMING INTO GEAR CAUSING THE VEHICLE TO DO A BURNOUT. DANGEROUS WHEN CROSSING TRAFFIC. NEVER KNOW WHEN VEHICLE WILL ENGAGE AND GO.

Mileage: 11,025

THE TRANSMISSION IS VERY JERKY. THE RPM'S INCREASE WHEN FOOT IS NOT ON GAS PEDAL. FEELS LIKE THE TRANSMISSION IS SLIPPING. THE CAR LURCHES FORWARD WHEN STOPPED.

Mileage: 24,000

TRANSMISSION IS VERY JERKY. I'M AFRAID OF THIS VEHICLE. IT SHIFTS GREAT ONE TIME AND THEN DOESN'T SHIFT THE NEXT TIME. SOMETIMES VERY SLUGGISH, LIKE I'M IN NEUTRAL FOR A FEW SECONDS.T

Mileage: 50,000

SOMETHING STRANGE STARTED HAPPENING, IT SHIFTED TO NEUTRAL WHILE I WAS TRYING TO STOP AT A RED LIGHT, ALMOST WENT THROUGH. BRAKES LOCKED LATER HAD IT TOWED TO THE DEALER THEY KEPT A FEW DAYS, SAID NOTHING WAS WRONG. FROM DAY ONE I WAS TOLD IT WAS A 9 SPEED SHIFT THING AND I FELT EVERY SINGLE ONE. THEY TOLD ME THAT WAS NORMAL. SO ME UNABLE TO DO ANYTHING ABOUT THE SITUATION, BUT TRUST THE DEALER, KEPT DRIVING THIS CAR, THAT I FELT UNSAFE IN EVERY SECOND OF EVERY DAY. EACH DAY I PRAYED THAT IT DID NOT HAPPEN AGAIN. TILL THIS DAY, IT STILL SHIFTS FROM EACH GEAR WITH A JERK, I NOTICE THE PERSONS HEADS IN MY CAR JERK, EVERY TIME I GO FROM A STOP TO TRY TO ACCELERATE. IT HAS HAD SUCH A STRONG KICK WHEN IT SHIFTS GEARS THAT I FELT LIKE I WAS GETTING HIT IN THE REAR BY ANOTHER VEHICLE. THIS CONTINUED FOR A WHILE AND THEN THE CAR BEGAN TO START ODDLY, AND AS I SHIFTED FROM PARK TO REVERSE OR PARK TO DRIVE THE CAR LITERALLY FELT AS IF THE ENGINE, TRANSMISSION, WHAT HAVE YOU WAS GOING TO FALL OUT OF THE BOTTOM OF THE CAR. EACH TIME I SHIFTED TO PARK TO REVERSE IT WOULD JOLT. I THEN TRIED TO GO IN REVERSE AND THE CAR WAS SOUNDING AND FEELING SO SCARY THAT I HAD IT TOWED TO THE DEALER YET AGAIN. I AT THIS TIME, WAS OVER MY MILES AND DUE TO ME LEASING THE WARRANTY WAS DONE, SO THE DEALER WOULD NOT LOOK AT IT FREE, LUCKILY THERE WAS A RECALL ON SENSOR WIRE HARNESS, POWERTRAIN CONTROL MODULE AND THE TRANSMISSION CONTROL MODULE, SO THEY TOLD ME THEY WOULD FIX THE RECALL ONLY. THE RECALL WAS DONE JANUARY 17, 2017. THEY KEPT MY CAR FOR 6 DAYS. AFTER THEY FIXED THE RECALL, THE CAR WORKED BETTER, THE GEAR SHIFTS HAVE NEVER CHANGED. TODAY IS MARCH 28, 2017 AND THE CAR BEGAN ACTING THE SAME WAY PRIOR TO THE RECALLS ABOUT 2 WEEKS AGO, AGAIN I JUST PRAY THAT IT WILL JUST START. TODAY IT ALMOST DID NOT START AND THE SHIFT TO REVERSE DREADFUL.

Mileage: 40,000

VEHICLE MAKES A LOUD WHISTLING NOISE WHEN THE VEHICLE STARTS UP, IS IDLE, AND WHEN IT ACCELERATES VEHICLE ALSO JERKS WHEN IT SHIFTS GEARS.

Mileage: 25,000

WHILE DRIVING IN THE PAST WEEK AND A HALF THE VEHICLE HAS TURNED OFF ON ME 5 TIMES. THE FIRST 3 TIMES I WAS DRIVING ON THE STREET LUCKILY I WAS ABLE TO COAST TO THE SIDE 2 OF THE TIMES, NOT SO LUCKY THE OTHER AS I WAS STUCK IN A ROUNDABOUT. THE LAST TWO TIMES OCCURRED BACK TO BACK ON SUNDAY MARCH 19, 2017 ONCE I PULLED OUT OF MY PARKING SPOT. I HAVE PHOTOS OF WHAT HAPPENS. MONDAY MARCH 21, 2017 THE TRANSMISSION LIGHT CAME ON. I HAVE NOT TRIED TO DRIVE IT YET, BUT I WILL BE TAKING IT TO THE JEEP DEALERSHIP HERE IN ELK GROVE, CA. I TRIED TO TAKE THE PICTURES AS SOON AS IT HAPPENED. VEHICLE DID NOT TURN OFF THE DAY OF THE TRANSMISSION LIGHT. ALSO ON FRIDAY MARCH 18, 2017 I WAS COMPLETELY LOCKED OUT OF THE VEHICLE, MY KEY FOB DID NOT WORK AND I WAS UNABLE TO GET INTO THE CAR. IT FINALLY UNLOCKED AN HOUR AFTER I WAS STUCK OUTSIDE OF MY GYM AT 1AM IN THE MORNING.

Mileage: 79,700

TWO ISSUES WITH MY CAR, FIRST THE TRANSMISSION FAILED WHILE DRIVING 70 MPH. THE CAR MESSAGED "SERVICE TRANSMISSION IMMEDIATELY" AND BEGAN TO DECELERATE. I HAD NO CONTROL OF THIS PROCESS. THE ABS LIGHT CAME ON AND LUCKILY I MADE IT OFF THE ROAD. SECONDLY AND INDEPENDENTLY THE BRAKES MAKE A LOUD GRINDING NOISE WHEN THE ABS IS ENGAGED. THE DEALER WAS PERPLEXED BY BOTH ISSUES. CANNOT TELL ME WHAT IS WRONG AND ASSURES ME MY CAR IS ACTING NORMALLY.

Mileage: 80,000

VEHICLE WILL RANDOMLY DIE WHILE DRIVING. WE HAVE TAKEN THE VEHICLE TO OUR DEALERSHIP SEVEN TIMES IN THE THREE YEARS WE HAVE OWNED IT. THE DEALERSHIP CLAIMS THE THE ISSUE IS DUE TO NEEDING AN OIL CHANGE BUT THE OIL IS LESS THAN 4000 MILES OLD.

Mileage: 86,000

WHEN VEHICLE WAS IN DRIVE BUT AT A STOPPED MOTION WITH FOOT ON BREAK THE CAR WOULD WANT TO JUMP FORWARD. ON THE HIGHWAY WHILE DRIVING THE CAR WOULD LOSE POWER THEN SLIP BACK INTO GEAR WHEN TRYING TO ACCELERATE. FINALLY THE CAR SENT ERROR MESSAGE WHILE DRIVING AND WOULD NOT BE 4X4 CAPABLE WOULD ONLY SHIFT TO CERTAIN GEARS AND THE POWER STEERING STOPPED WORKING. I JUST HAD THE CAR SERVICED RECENTLY AND AT THAT TIME THE DEALERSHIP DID A COMPUTER UPGRADE ON THE TRANSMISSION SYSTEM. THIS IS THE SECOND ISSUE TO OCCUR LIKE THIS WITH THE TRANSMISSION WITH THE VEHICLE SINCE PURCHASED IN 2014.

Mileage: 83,000

THE TRANSMISSION RANDOMLY SLIPS. FROM A COMPLETE STOP, THE ACCELERATOR IS DEPRESSED ALL THE WAY, THE RPMS ARE AT 5000 AND THE CAR DOES NOT ACCELERATE. SUDDENLY THERE IS A LOUD BANG AND THE TIRES WILL CHIRP AND THE CAR TAKES OFF. THE DEALER SCANS THE COMPUTERS AND FINDS NO ERROR CODES. HOW CAN THAT POSSIBLY BE WITH A VIOLENT OCCURRENCE LIKE THIS????? I THINK FCA HAS DOCTORED THE SOFTWARE SO THAT IT WON'T SHOW TRANSMISSION ERROR CODES. WITH ALL THE HUNDREDS OF COMPLAINTS ON THIS PROBLEM WHY AREN'T YOU INVESTIGATING THIS? DO PEOPLE HAVE TO START DYING BEFORE YOU GET OFF YOUR ASSES AND DO SOMETHING?

Mileage: 15,000

9 SPEED TRANSMISSION ISSUE - (ORIGINAL COMPLAINT #10916811) - ONCE AGAIN I'M HAVING ISSUES WITH MY 2014 JEEP CHEROKEE - AFTER HAVING THE COMPUTER UPDATED TWICE IN THE FIRST TWO YEARS OF OWNERSHIP AND TRANSMISSION COOLER REPLACED IN OCTOBER OF LAST YEAR(2016) I WAS TOLD THE FORWARD DRIVE ISSUE AND HARD STARTS WERE RESOLVED. AS OF MARCH 6TH OF 2017 THE ENGINE LIGHT IS ON AGAIN AND THE FORWARD DRIVE ISSUE IS BACK. LONG PAUSES IN FORWARD MOMENTUM AND HARD SHIFTS. PLEASE REVIEW THIS CASE IMMEDIATELY AND OFFER SOME SORT OF GUIDANCE ON THIS CONTINUED ISSUE. WILL JEEP EVER BE HELD ACCOUNTABLE FOR THIS SUB-STANDARD TRANSMISSION AND HOW MANY PEOPLE WILL NEED TO BE INJURED BEFORE THEY ARE. THE HIGHWAY SAFETY BOARD NEEDS TO TAKE A STAND AGAINST THIS PRODUCT AND FORCE CHRYSLER/FIAT TO ACT RESPONSIBLY IN THIS SITUATION. LOSS OF FORWARD POWER ON THE HIGHWAY PUTS LIVES IN DANGER. FIX THIS ISSUE FIAT!

Mileage: 59,000

VEHICLE WAS MOVING. SERVICE TRANSMISSION WARNING LIT ON INSTRUMENT PANEL. VEHICLE TRANSMISSION WAS IN "D". VERY LITTLE POWER TO TRANSMISSION. MANAGED TO PULL OVER TO SIDE OF ROAD. TURNED OFF ENGINE. WAITED ABOUT TEN MINUTES. RESTARTED. WARNING REMAINED. DROVE TO SAFER AREA. STOPPED ENGINE. RESTARTED. SERVICE TRANSMISSION LIGHT NOT DISPLAYED. VEHICLE OPERATED NORMALLY.

AFTER HAVING A SOFTWARE FLASH TO MY TRANSMISSION I NOTICED THE SHIFT LEVER BECOMING HARDER TO USE. THIS HAPPENS ESPECIALLY BACKING OUT OF A DRIVE OR WHEN SPOTTING A TRAVEL TRAILER. RECENTLY I HAD A LOUD NOISE APPEAR AND AS I DROVE DECIDED TO SHIFT TO NEUTRAL TO SEE IF IT WAS DRIVE TRAIN RELATED. TO MY SURPRISE I WAS UNABLE TO PUT THE VEHICLE BACK IN DRIVE AND I WAS ON A BUSY STREET. I HAD TO COME TO A FULL STOP BEFORE THE DRIVE SELECTOR ENGAGED. THE DEALER DID THIS UPGRADE WHEN THE CAR WAS IN FOR SERVICE WITHOUT ANY PREVIOUS NOTICE. IF THE CAR IS IN ANY MOTION THE SHIFTER WILL LOCK OUT DRIVE OR REVERSE IF PUT INTO NEUTRAL. I WAS TOLD THIS WAS FIATS FIX FOR THE PROBLEMS WITH THE GRAND CHEROKEE AND THAT IT CANNOT BE REVERSED. I FIND THIS A BIG PROBLEM. IT SOUNDS LIKE A SMALL BAND AID FIX THAT CREATED ANOTHER PROBLEM. WHEN MY CAR WAS NEW IT DID NOT ACT LIKE THIS. THIS IS NO LONGER THE VEHICLE I PURCHASED AND WOULD NOT RECOMMEND IT TO ANYONE. I HAVE NOT HEARD OF ANY PROBLEM WITH THE SHIFTER MECHANISM ON THIS VEHICLE. I WANT MY OLD SHIFTER BACK AGAIN. THIS PROBLEM MAKES IT DIFFICULT TO PUT MY TRAILER IN A CAMPSITE WHERE I HAVE TO GO BACK AND FORTH TO PARK IT. I CALLED CHRYSLERS 800 NUMBER WITH NO SATISFACTION. AGAIN IF THE VEHICLE IS MOVING A TINY BIT AND THE SHIFTER IS PUT NEUTRAL IT IS LOCKED OUT UNTIL THE CAR IS COMPLETELY AT A STANDSTILL. IF A CHILD REACHING TO THE FRONT SEAT ACCIDENTALLY MOVES THE SHIFTER ON THE FREEWAY INTO NEUTRAL YOU WILL HAVE TO COME TO A COMPLETE STOP BEFORE YOU CAN ENGAGE DRIVE AGAIN.

Mileage: 24,000

JEEP CHEROKEE RECALL. I LIVE IN COLOMBIA AND I HAVE A JEEP CHEROKEE 2014. THIS TRUCK HAS LEFT DEFECTIVE IN BRAKES, TRANSMISSION ALWAYS. I HAVE NOT BEEN INFORMED BY "DEMCAUTOS" ABOUT THE RECALL. DEMCAUTOS. DEMCAUTOS IS THE CONCESSIONAIRE WHERE BUY MY VEHICLE.

Mileage: 38,750

JUST BOUGHT WITH 40K MILES ONE MONTH AGO (1/21/2017). 1 WEEK AFTER BUYING, WHILE DRIVING THROUGH THE MIDDLE A BUSY CITY INTERSECTION, THE ENGINE SHUTTERED AND SHUT ITSELF OFF. I WAS RIGHT IN MIDDLE OF INTERSECTION. THE DISPLAY INDICATED THAT I HAD TO PUT THE CAR IN NEUTRAL TO RESTART. I DID, BUT IT RESTARTED AND PRESSING GAS DIDN'T EVEN REV THE ENGINE. I WAITED ABOUT 30 SECONDS AND RESTARTED. IT WORKED AND I DROVE AWAY. FOUND OUT ABOUT SAFETY RECALL THAT DAY AND HAD JEEP DEALER DO THE RECALL THE NEXT DAY..THEN, 2 WEEKS LATER, I WAS IN PARK AT THE VET WITH THE ENGINE ON, THE ENGINE STUTTERED AND DID THE EXACT SAME THING. I RESTARTED IT AND AGAIN, PRESSING THE GAS...EVEN FLOORING IT...DID NOT EVEN REV THE ENGINE AT ALL. I WAITED ABOUT 30 SECONDS, RESTARTED, AND DROVE OFF FINE. I GOT AN OIL CHANGE WITH FULL SYNTH (0W 20) OIL THE NEXT DAY, BECAUSE OF SOME REPORTS THAT THE OIL COULD BE PART OF THE PROBLEM. THEN ONLY A WEEK LATER (YESTERDAY, 2/18/17), I WAS ON A TRIP TO WEST VIRGINIA WITH MY WIFE (140 MILES FROM HOME), AND WAS DRIVING AWAY FROM A STOP LIGHT (TURNING RIGHT) AND IT DID THE EXACT SAME THING. THE ENGINE JUST SHUTTERED AND SHUT ITSELF OFF WHILE DRIVING. I WAS LUCKY TO DRIFT CLOSE TO THE SIDE OF THE ROAD, BUT I DIDN'T EVEN GET FULLY OFF THE ROAD, RESTARTED, AND NO AMOUNT OF PRESSING THE GAS WOULD EVEN REV THE ENGINE. I TURNED IT OFF, WAITED 30 SECONDS, AND RESTARTED. IT WORKS, THOUGH IT DOESN'T SEEM SMOOTH ANY MORE, BUT NOW THE CHECK ENGINE LIGHT IS ON. I'VE HAD MANY VEHICLES, BUT HAVE NEVER HAD A PROBLEM LIKE THIS. I WILL BE GOING BACK TO JEEP TO HAVE THEM LOOK AT IT, BUT I DON'T WANT TO KEEP PAYING FOR VISITS WHERE THEY CAN'T FIND ANYTHING (LIKE A LOT OF FOLKS WITH THIS PARTICULAR MODEL ON THE BOARDS). I LOVE THIS VEHICLE, BUT I'M ACTUALLY AFRAID TO DRIVE IT. ...UPDATED 05/11/17 *BF

Mileage: 40,591

VEHICLE DRIVEN ON A TRIP OVER 500 MILES WITH STOPS ALONG THE WAY. PARKED OVERNIGHT. NEXT DAY TRIP RESUMED. WITHIN 10 MILES FROM OVERNIGHT STOP AND AFTER REFUELING, "SERVICE TRANSMISSION" WARNING APPEARED. VEHICLE WAS MOVING AT APPROXIMATELY 35 MPH WHEN THE WARNING APPEARED. A "FEELING" LIKE "SLIPPING A CLUTCH" WAS EXPERIENCED ON THIS VEHICLE ALTHOUGH IT IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. OUTSIDE TEMPERATURE WAS APPROXIMATELY 71 DEGREES. TRANSMISSION TEMPERATURE WAS APPROXIMATELY 195 DEGREES ACCORDING TO VEHICLE DASH INFO. DISPLAY. ALREADY COMMITTED TO ENTER INTERSTATE BUT PULLED OVER ON RAMP. TURNED ENGINE OFF. THIS ACTION HAD "RESET" THE VEHICLE TO NORMAL OPERATION IN THE PAST. THIS TIME THE "SERVICE TRANSMISSION" WARNING REMAINED AFTER RESTARTING ENGINE. DUE TO THE FEAR OF BEING STRUCK BY TRAFFIC ACCELERATING FOR ENTRY ON THE INTERSTATE, ALONG WITH CONGESTION, ROAD CONSTRUCTION, AND PANIC, VEHICLE ENTERED INTERSTATE AT A SLOW SPEED. EXITED AT NEXT EXIT AND MADE IT TO A SAFER PLACE. PARKED AND SHUT OFF THE ENGINE. WAITED APPROXIMATELY 5 MINUTES. THIS TIME THE "SERVICE TRANSMISSION" WARNING WAS NOT DISPLAYED. TRIP RESUMED FOR APPROXIMATELY 250 MILES ON INTERSTATE AND LOCAL ROADWAYS WITHOUT A PROBLEM. PARKED VEHICLE FOR A FEW DAYS WITHOUT DRIVING IT. RETURNED, DRIVING ABOUT THE SAME DISTANCE WITHOUT A PROBLEM. THIS IS THE FOURTH TIME THE VEHICLE HAS HAD PROBLEMS WITH THE DRIVE TRAIN. ALL PAST VEHICLE RECALLS HAVE BEEN PERFORMED. LACK OF ADEQUATE POWER WHEN NEEDED FROM THE DRIVE TRAIN IS A SIGNIFICANT DANGER TO ALL. THE "SERVICE TRANSMISSION" WARNING AND LACK OF POWER IN THE DRIVE TRAIN HAD OCCURRED DURING A SEPARATE TRIP RECENTLY. VEHICLE WILL BE TAKEN TO THE DEALER FOR AN OPPORTUNITY BY FCA TO REPAIR OR REPLACE THE VEHICLE.

Mileage: 52,700

I'VE HAD THE SAME PROBLEM THAT LITERALLY HUNDREDS OF OTHER PEOPLE HAVE HAD. WHILE DRIVING ON THE INTERSTATE AT ABOUT 65 MPH, MY JEEP'S TRANSMISSION BECAME UNRESPONSIVE. IT WOULDN'T CHANGE GEARS WHILE I HIT THE GAS AND SHIFTED TO NEUTRAL AND STAYED IN NEUTRAL. THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE STATING "SERVICE TRANSMISSION SHIFT TO P THEN TO D" WAS DISPLAYED. I HAD TO COAST TO A SAFE LOCATION TO EXIT THE TRAVEL LANE AND PULL-OFF ONTO THE SIDE OF THE ROAD. AFTER THE VEHICLE WAS SHUT OFF FOR ABOUT 10 MINUTES, I STARTED IT AND THE TRANSMISSION WORKED. THIS IS THE THIRD TIME THIS PROBLEM HAS HAPPENED TO ME IN THE LESS THAN 3 YEARS I'VE OWNED THE JEEP. I'M GOING TO SELL IT BECAUSE I DO NOT WANT TO RISK THE CHANCE OF HAVING THE TRANSMISSION BECOME UNRESPONSIVE WHILE I'M ON THE HIGHWAY WITH NO SHOULDER TO STOP ON. IT'S A BLESSING NOBODY HAS HAD TO STOP WITHIN THE TRAVEL LANE AND CAUSED AN ACCIDENT. I'M VERY SURPRISED CHRYSLER HAS NOT BEEN FORCED TO ISSUE A TOTAL RECALL. THIS IS A SERIOUS ISSUE THAT CAN LEAD TO SOMEONE GETTING KILLED.

Mileage: 58,000

WHILE DRIVING THE TRANSMISSION WILL RANDOMLY FAIL AND CAUSE THE CARE TO RAPIDLY DECELERATE. IT WILL DISPLAY COUNTLESS FAULTS AND FORCE YOU TO COME TO A COMPLETE STOP, TURN OFF THE VEHICLE AND DO A COMPLETE RESTART. THIS HAS HAPPENED MULTIPLE TIMES AND IS NOW AT THE DEALERSHIP FOR THE 3RD TIME IN PAST 30 DAYS. IT HAS HAPPENED ON THE HIGHWAY, ON REGULAR CITY STREETS, AND EVEN HAPPENED WHILE DRIVING IT ONTO THE DEALERSHIP LOT FOR SERVICE. ON MORE THAN ONE OCCASION THE VEHICLE HAS ALMOST CAUSED AND ACCIDENT. 2/11/17 IT FAILED ON THE CONGESTED CITY STREET AND NARROWLY AVOIDED BEING REAR ENDED. IT IS UNSAFE AND IT LIKELY TO GET MY WIFE OR CHILD SERIOUSLY INJURED OR EVEN KILLED.

Mileage: 12,890

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, VARIOUS WARNING INDICATORS RANDOMLY FLASHED. THE SPEED DECREASED AND THE TRANSMISSION GEARS FAILED TO SHIFT FROM DRIVE TO PARK. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. THE GEAR WAS DIFFICULT TO CHANGE FROM DRIVE TO PARK, SO THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE CRASH INTERMITTENT BEING DISABLED, SERVICE BRAKES, AND SERVICE TRANSMISSION WARNING INDICATORS FLASHED. THE VEHICLE WAS DRIVEN TO THE DEALER. THE DEALER WAS UNABLE TO SCHEDULE AN APPOINTMENT SO THE VEHICLE WAS LEFT AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

4 MONTHS FOLLOWING THE "FLASHING" OF THE COMPUTER SYSTEM AFTER A TRANSMISSION FAILURE WHILE DRIVING AT FULL SPEED IT HAS HAPPENED AGAIN, AFTER NEVER REALLY "FEELING" LIKE IT WAS SHIFTING PROPERLY. WITH MY 2YR OLD DAUGHTER & WIFE IN THE CAR, WHILE ACCELERATING AND TURNING OUT INTO ONCOMING TRAFFIC THE TRANSMISSION SUDDENLY DISENGAGED/SLAMMED, WHICH LED TO NO RESPONSE, STALLING THE ENGINE AND LOSING POWER STEERING. LOST CONTROL OF THROTTLE/ACCELERATION. HAD TO GET OVER IMMEDIATELY TO AVOID BEING HIT TO THE SIDE OF THE ROAD. NO WARNING LIGHTS CAME ON LIKE THEY DID THE FIRST TIME, ONLY THE BATTERY LIGHT LIKELY DUE TO THE STALL. I PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION. I THEN TURNED IT BACK ON TO START AND IT SEEMED TO TRY TO START THE VEHICLE ABOUT 5-6 TIMES, AND IT STARTED. THE GEARS DID NOT SEEM TO BE SHIFTING PROPERLY, ALMOST STALLING AGAIN- HAD TO DRIVE IT IN LOW 20-30MPH TO OUR HOME. I HAVE IT TOWED TO THE DEALERSHIP AGAIN, WITH NO UPDATE ON THE STATUS YET. OBVIOUSLY THIS IS A REPLACE OR REFUND SITUATION- THERE IS NO GUARANTEE ANY "FLASHING" TOOK CARE OF THE ISSUE- THIS IS A MECHANICAL, COMPUTER OR COMBINATION FAULT. THIS IS OUR FAMILY VEHICLE- HAD THIS HAPPENED TO THEM OR IF TRAFFIC HAD BEEN CLOSER WHEN WE TURNED WE WOULD BE IN THE HOSPITAL, OR WORSE.

Mileage: 38,007

WHEN DRIVING AT 65MPH ON THE HIGHWAY. THE ENGINE SHUT OFF AND THE SERVICE TRANSMISSION LIGHT CAME ON. I WAS ABLE TO MAKE IT TO THE SHOULDER. I SHIFTED INTO PARK AND TURNED THE JEEP TOTALLY OFF. I THEN TRIED TO RE START THE JEEP AND IT STARTED AND STILL HAD THE WARNING SERVICE TRANSMISSION AND THE INTERIOR DASH LIGHTS WERE FLASHING, I TRIED TO SHIFT INTO REVERSE, NEUTRAL AND DRIVE WHEN I DID I GOT A BIG CLUNK SOUND, I WAS ABLE TO GET OFF THE HIGHWAY AND INTO A SAFE HIGHWAY REST AREA WHEN I WAS DRIVING TO THAT LOCATION IT SEEMED THE TRANSMISSION WAS IN A MIDRANGE GEAR. WHEN IN THE REST AREA I LET THE JEEP SIT FOR ABOUT 30 MIN AND I TRIED TO START AGAIN THE SERVICE TRANS LIGHT WAS GONE AND THE CHECK ENGINE LIGHT WAS ON, I TRIED TO SHIFT AND THERE WAS NO ISSUES SO I WAS ABLE TO CONTINUE HOME. I HAVE BEEN SEARCHING THE 2014 JEEP CHEROKEE LATITUDE WITH THE V6 MOTOR AND THIS SEEMS TO BE AN ONGOING ISSUE WITH THE ENGINE SHUTTING OFF. THIS IS A MAJOR SAFETY ISSUE, AND JEEP NEEDS TO TOTALLY REPLACE THE COMPUTER AND TRANSMISSION SO THIS DOESN'T HAPPEN OR BUY BACK AND MAKE SURE ALL OF THESE ARE OFF THE HIGHWAYS

Mileage: 76,200

HELLO, I HAVE HAD MULTIPLE ISSUES WITH MY JEEP CHEROKEE TRANSMISSION. IN ADDITION TO THE CONSTANT HARD SHIFTING, THE VEHICLE HAS STALLED OUT TWICE ON THE FREEWAY. THE CAR REFUSED TO SHIFT IN TO GEAR AND I PULLED OUT TO THE SIDE OF THE ROAD TO "RESTART" IT. IT PROCEEDED TO MAKE A HORRIBLE WHINING SOUND. THE ENGINE LIGHTS AND SERVICE TRANSMISSION CAME UP.

Mileage: 13,000

WHILE DRIVING, THE JEEP WOULDN'T SHIFT AND THEN SHIFTED INTO NEUTRAL WITH A WARNING MESSAGE "SERVICE TRANSMISSION" ON DISPLAY AND "SHIFT TO P THEN TO D" APPEARED. I TRIED TO BREAK AND IT ACTED AS IF IT DIDN'T WANT TO STOP. THIS ALMOST CAUSED A CRASH IN TRAFFIC. I QUICKLY PUT ON MY FLASHERS SO PEOPLE WOULDN'T HIT ME. I MANUALLY PUT THE JEEP IN NEUTRAL, IT WAS ALREADY STALLED, TURNED THE ENGINE OFF AND RIGHT BACK ON AND WAS ABLE TO PUT IT INTO PARK AND THEN DRIVE AND SLOWLY DRIVE UNTIL I COULD GET PULLED OVER. WHEN STOPPED THE ENGINE WOULD REV ON ITS OWN AND THEN STALL. I HAD TO RESTART IT SEVERAL TIMES AND MOVE IT FROM PARK TO DRIVE AND WAS ABLE TO DRIVE A SHORT DISTANCE TO MAKE IT TO THE JEEP DEALER. A FEW WEEKS AGO, AFTER EXPERIENCING SHIFTING PROBLEMS, I HAD THE TRANSMISSION MODULE RE-CALIBRATED AND IT SHIFTED, THOUGH AWKWARDLY, UNTIL TODAY WHEN THE TRANSMISSION WOULDN'T SHIFT, REVVED ON ITS OWN, LURCHED, AND THEN BECAME UNRESPONSIVE WHILE IN MOTION ON A CITY STREET IN TRAFFIC. I CAN'T TRUST THIS VEHICLE OR DRIVE IT.

Mileage: 300,020

IT'S BEEN OVER 3 MONTHS THAT THE RECALL IS SITTING OUT. DEALERSHIP STATES NO PARTS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR RESOLUTION TO A RECALL RELATED TO A TRANSAXLE WIRE HARNESS REPLACEMENT. AFTER THE WIRE HARNESS WAS REPLACED, THE CONTACT STATED THAT THE VEHICLE STOPPED ACCELERATING. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN SLOWING DOWN AND EVENTUALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000. UPDATED 05/30/17*LJ UPDATED 10/6/2017*JS

Mileage: 41,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE WAS INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE COMPUTER WAS REPROGRAMMED. THE VEHICLE DID NOT RECEIVE A PART REPLACEMENT BECAUSE THE DEALER STATED THAT IT WAS UNNECESSARY. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO FAIL. THE VEHICLE HESITATED AND STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 56,926.

Mileage: 56,926

WHEN THE VEHICLE IS IN MOTION AND ON AN INCLINE (I.E. SLOWING ENTERING A SLOPING DRIVEWAY) THE VEHICLE WILL PAUSE LIKE IT IS SHIFTING INTO NEUTRAL, THEN ACCELERATE QUICKLY. WHEN THE VEHICLE IS STARTING TO MOVE FROM A STOP (I.E. RED LIGHT) IT WILL START SLOWING, PAUSE (LIKE IT IS IN NEUTRAL - OR SKIPPING A GEAR) THEN SURGE FORWARD. WHEN DRIVING THE VEHICLE DOWN A GRADE IN TOWN, AFTER APPLYING THE BRAKES TO SLOW, AS SOON AS THE BRAKE PEDAL IS RELEASED, THE VEHICLE WILL SPEED UP AND THE RPM'S WILL JUMP OVER 2500. THE VEHICLE WILL ALSO INCREASE RPM'S AND ACCELERATE WHEN SLOWING DOWN FROM A 35MPH ZONE TO A 25MPH ZONE. SOMETIMES WHILD DRIVING IN THE CITY THE ENGINE WILL INCREASE SPEED WHEN DEPRESSING THE ACCELERATOR PEDAL, BUT THE TRANSMISSION WILL NOT SHIFT. AFTER THE IDLE OR DEAD TRANSMISSION MOMENT THE VEHICLE WILL LURCH INTO GEAR. ALL OF THESE ISSUES OCCUR REGULARLY. THIS VEHICLE HAS ONLY 27,000 MILES ON IT. IT HAS BEEN DOING IT SINCE PURCHASE, AND HAS BECOME WORSE RECENTLY. THE VEHICLE DID HAVE ALL OF THE OTHER RECALLS PERFORMED EXCEPT THE LATEST NHTSA RECALL NUMBER 16V529 (I.E. REPROGRAMMING THE COMPUTER) THIS HAS MADE THE VEHICLE DRIVE EVEN WORSE THAN BEFORE. REFLASHING THE COMPUTER WAS COMPLETED IN JULY 2016 IT DID NOT HELP. JEEP SAYS THAT THE TRANSMISSION WILL "LEARN" THE MORE THAT IT IS DRIVEN. MY WIFE IS NOW AFRAID TO DRIVE THE VEHICLE BECAUSE IT IS SO BAD.

Mileage: 27,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED ON TWELVE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ONCE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Mileage: 19,000

I WAS DRIVING IN A SUBDIVISION GOING ABOUT 40 I SLOWED DOWN TO ABOUT 30 AND TRIED TO SPEED BACK UP, AND MY CAR JERKED SHIFTING IN GEAR. ALSO MANY TIME IS SLOW ACCELERATING IT TAKE A MINUTE THEN THE CAR JERKS. *TR

Mileage: 51,125

CAR LOSES POWER. HAS HAPPENED ABOUT 20 TIMES AND HAVE HAD ALL RECALLS PERFORMED. HAPPENS WITHIN FIRST FEW MINUTES OF DRIVING. CAR SHUTS DOWN WHEN DECELERATING FOR A TURN OR STOP SIGN. A TRANSMISSION MESSAGE APPEARS. CAR HAS TO SIT FOR A FEW MINUTES BEFORE IT WILL RESTART. SOMETIMES WILL HAPPEN AGAIN AFTER RESTARTING AND TAKING ANOTHER TURN. ALSO SEEMS TO HAPPEN MORE OFTEN DURING HIGH HUMIDITY WEATHER. AFTER ONE OR TWO RESTARTS, THE CAR RUNS NORMALLY. HAS HAPPENED INTERMITTENTLY SINCE I HAVE HAD THE CAR BUT HAPPENED THREE TIMES 1/16/2017 AND THIS MORNING AS WELL. *TR

Mileage: 55,000

CHECK ENGINE LIGHT CAME ON DECEMBER 17TH AND WHEN WE WERE ABLE TO TAKE IT INTO THE DEALERSHIP FOR THE THIRD TIME WITH TRANSMISSION LIGHT ON ALSO, THEY WERE SUPPOSED TO COMPLETE THE REPAIR AND DID NOT. AS OF JANUARY 16TH, 2017 WE HAVE BEEN NOTIFIED THAT WHEN THE CHECK ENGINE LIGHT CAME ON AGAIN AND WAS HOOKED UP TO BE DIAGNOSED THE ENGINE NEEDED TO BE REPLACED. WE CANNOT GET A STRAIGHT ANSWER ON ANYTHING BUT I KNOW IT IS RELATED TO THE TRANSMISSION. ALL THAT JEEP HAS DONE EACH TIME IS RESET THE COMPUTER TO WIPE OUT THE WARNING LIGHTS AND SENT US ON OUR WAY. IT COULD HAVE AT ANYTIME INJURED OR KILLED MYSELF, MY HUSBAND, CHILD AND ANYONE ELSE WHILE WE CONTINUED TO DRIVE THE VEHICLE.

Mileage: 42,000

I HAVE TAKEN MY JEEP IN THREE TIMES TO THE DEALERSHIP DUE TO THE TRANSMISSION RECALL. ON FRIDAY, JANUARY 13, 2014 TRAVELING DOWN 635E IN DALLAS MY JEEP DURING RUSH HOUR IN THE EVENING WHILE TRAVELING 70 DECIDED TO SHUT DOWN AND THROW ITSELF INTO NEUTRAL. I WAS ONLY ABLE TO AVOID AN ACCIDENT BY BEING IN THE FAR RIGHT LANE AND PULL OFF IMMEDIATELY. IT CAUSED THE JEEP TO JERK ALMOST TO A FULL STOP AND COULD HAVE CAUSED AN ACCIDENT HAD I BEEN IN ANOTHER LANE. THE RECALL IS STILL SHOWING INCOMPLETE. I CALLED ROCKWALL DODGE JEEP WHO DID THE LAST THREE "REPAIRS" AND COULD NOT SEE US FOR 4 DAYS, MEANWHILE IT IS NOT SAFE TO DRIVE THE VEHICLE. I CONTACTED A SECOND DEALERSHIP WHO LOOKED INTO THE MATER AND FOUND THAT THE RECALL WAS INCOMPLETE BECAUSE THE OTHER DEALERSHIP ONLY RESET THE COMPUTER AND NEVER ORDERED THE PART THAT NEEDED TO BE REPLACED. IT IS POSSIBLE THAT DUE TO THE CONTINUOUS ISSUE THIS HAS CAUSED PERMANENT DAMAGE TO THE TRANSMISSION WHICH I HAVE BEEN INFORMED MAY BE MY RESPONSIBILITY TO REPAIR DUE TO US DRIVING IT WITH THE ISSUES. THIS HAS BEEN ONGOING FOR OVER 6 PLUS MONTHS AND IS NOT RESOLVED. THIS COULD HAVE BEEN A SERIOUS ACCIDENT AND SHOULD HAVE BEEN RESOLVED THE FIRST VISIT. *TR

Mileage: 43,000

CAR SHIFTS INTO LOW GEAR OR NEUTRAL AT 60 MPH FOR NO APPARENT REASON. SHAKES VIOLENTLY AND WARNING LIGHTS FLASH. THIS HAS HAPPENED THREE TIMES AND NO AVAILABLE REPAIR.

Mileage: 55,000

ON 3 OCCASIONS. I'VE HAD THIS VEHICLE AT THE DEALERSHIP, EXPLAINING THE VEHICLE HARD SHIFTS, LUNGES, DISENGAGES, 'D' WARNING LIGHT BLINKS, AND ENGINE DIES. AND EACH TIME THE SERVICE WRITER TELLS ME THEY CAN FIND NO PROBLEMS. ACCORDING TO AUTOMOTIVE NEWS REPORT DATED FEB. 2, 2015, THIS IS NOT NEW NEWS. JAN. 11, 2017, MY WIFE WAS DRIVING HOME FROM WORK AFTER DARK, IN THE INSIDE LANE, AND THE ENGINE DIED, AND HAD TO COAST TO THE UNSAFE INSIDE SHOULDER AGAINST THE BARRIER WALL, WITH NO WAY FOR ME TO COME TO HER RESCUE. CALLED A WRECKER, TOWED THE JEEP HOME, ONLY TO GET HOME AND CHECK IT OUT, AND FIND NO EVIDENCE OF ANY PROBLEMS. WHAT'S MORE, THE SERVICE WRITER ALSO TOLD ME THE USUAL AMOUNT OF OIL THIS ENGINE USES (ABOUT A QUART A MONTH) IS NORMAL. *TR

Mileage: 73,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT WITHOUT WARNING. THE DEALER HAD REPLACED THE HYDRAULIC PRESSURE SENSOR AND A VALVE BUT THE FAILURE CONTINUED. THE CONTACT WAS LATER NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) BUT THE DEALER HAD NOT YET RECEIVED THE REMEDY AND PART SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER MAY PROVIDE A SOLUTION FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THE RECALL REPAIR TO BE COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

I BOUGHT A BRAND NEW CHEROKEE TRAILHAWK AND WITHIN THE FIRST 8 MONTHS THE TRANSMISSION NEEDED TO BE TOTALLY REPLACED AFTER HAVING SIGNIFICANT ISSUES WITH SWITCHING GEAR. IN DECEMBER 2016 I WAS DRIVING TO NC, WITH 55,800 MILES ON THE VEHICLE, THE POWER STEERING SUDDENLY SHUT OUT AND I WASN'T ABLE TO ACCELERATE, ALL WHILE GOING 70MPH ON A MAJOR HIGHWAY. I HAD TO COAST TO THE SIDE OF THE ROAD. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY PERFORMED A "SOFTWARE UPGRADE" AND GAVE IT BACK TO ME. THE NEXT MORNING, THE EXACT SAME INCIDENT OCCURRED ON MY WAY TO WORK, IN RUSH HOUR, AT A VERY HIGH SPEED. I AGAIN HAD TO COAST TO THE SHOULDER TO PULL OFF. THE DEALERSHIP STILL HASN'T RETURNED IT, OVER A WEEK LATER, BECAUSE THEY DON'T ACTUALLY KNOW HOW TO FIX IT. I WILL NEVER AGAIN BUY A JEEP, AND IF I EVER SEE MY CHEROKEE AGAIN I WILL NOT FEEL SAFE DRIVING IT. *TR

Mileage: 55,800

TRANSMISSION BEGAN SLIPPING AND RIDING ROUGH AROUND 50,000 MILES. AT 55,000 MILES CAR BUCKED AND STALLED WHEN ENTERING FREEWAY. SERVICE TRANSMISSION MESSAGE APPEARED ALONG WITH SERVICE PARKING BRAKE. CHECK ENGINE LIGHT ALSO WENT ON. GEARS WOULD NOT ENGAGE. DEALERSHIP REPLACED TRANSMISSION. AT 72,000 MILES (ONLY 17,000 MILES ON NEW TRANSMISSION), THE SAME ISSUE OCCURRED.

Mileage: 55,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. AFTER THE VEHICLE WAS SHIFTED INTO DRIVE, THE CHECK ENGINE AND SERVICE TRANSMISSION WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS RESTARTED SEVERAL TIMES, BUT FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TOWED TO A DEALER, BUT HAD NOT BEEN DIAGNOSED OR REPAIRED. IN ADDITION, WHEN THE VEHICLE WAS IN THE DRIVE OR REVERSE POSITIONS, IT WOULD HESITATE AND JERK VIOLENTLY. THE CONTACT ALSO STATED THAT WHILE STOPPED, THE VEHICLE INADVERTENTLY ACCELERATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

Mileage: 19,000

STARTING IN JANUARY 2015 (6 MONTHS AFTER PURCHASE) I BEGAN HAVING ISSUES WITH THE TRANSMISSION WORKING PROPERLY. WHEN MY CAR WAS STOPPED OR DRIVING BELOW 5MPH AND I PRESSED THE GAS, THE CAR WOULD OFTEN TIMES NOT AUTOMATICALLY ACCELERATE (AS IF IT WERE IN NEUTRAL) AND AFTER A FEW SECONDS, IT WOULD VIOLENTLY JERK INTO GEAR. EVERY TIME I TOOK MY CAR IN FOR AN OIL CHANGE I WOULD COMPLAIN ABOUT IT AND EACH TIME THE DEALERSHIP WAVED ME OFF AND SAID "THAT'S JUST THE WAY 9 SPEED ENGINES WORK", BUT WOULD OFFER TO RESET THE COMPUTER (WHICH NEVER FIXED THE PROBLEM). WHEN I RECEIVED THE SAFETY RECALL (16V529000), I WAS ELATED THAT THE PROBLEM WOULD FINALLY BE FIXED! WHEN I CALLED TO MAKE THE APPOINTMENT AND WHEN I BROUGHT THE CAR IN, I TOLD THEM IT WAS MY UNDERSTANDING THAT BECAUSE I WAS EXPERIENCING PROBLEMS WITH THE WIRE HARNESS ALREADY, IT NEEDED TO BE REPLACED, NOT JUST REPROGRAMMED. THEY TOLD ME "THE SAFETY RECALL HAD BEEN UPDATED AND WE ARE ONLY REPROGRAMMING THEM NOW, BECAUSE THERE IS NO LONGER A NEED TO REPLACE THEM". I TOOK THEIR WORD FOR IT. DRIVING HOME THAT SAME DAY, I EXPERIENCED THE SAME LOSS OF MOTIVE POWER. I THEN DID SOME RESEARCH AND FOUND OUT THAT THE SAFETY RECALL HAD NOT BEEN UPDATED AND IT SHOULD HAVE BEEN REPLACED. I AM A REALTOR AND THEREFORE SPEND A LOT OF TIME DRIVING IN MY CAR. I BOUGHT A BRAND NEW CAR 2 YEARS AGO IN ORDER TO GUARANTEE A SAFE, RELIABLE RIDE TO MYSELF, MY FAMILY AND ESPECIALLY MY CLIENTS. THIS IS FRUSTRATING BEYOND WORDS. *TR

Mileage: 36,000

TRANSMISSION WENT OUT. THE JEEP STOPPED MOVING ON THE FREEWAY, IT WAS VERY DANGEROUS. THE TRANSMISSION HAS GONE OUT MULTIPLE TIMES ON THE FREEWAY. THE CAR WILL EITHER COMPLETELY DIE OR GO INTO NEUTRAL. I'VE HAD THE S55 RECALL. IT HAS ALWAYS HAD PROBLEMS; IT SHIFTS HARD, SOMETIMES DOESN'T SHIFT PROPERLY, SOMETIMES DOESN'T GO INTO 9TH GEAR, JUMPS A LOT. *TR

Mileage: 50,877

VEHICLE BEING CONSIDERED FOR LEMON POLICY. VEHICLE IS SURGING / MOVING / CREEPING WHEN STOPPING AT LESS THAN 2 MPH. WIFE WILL NO LONGER DRIVE DUE TO SAFETY CONCERN. HAS FORCED US TO SEEK RENTAL VEHICLE UNTIL CHRYSLER APPROVES SOLUTION. TRANSMISSION "KLUNKING" DURING 2ND TO 3RD GEAR SHIFT CHANGE. RECENT HESITATION FROM ENGINE WHEN STARTING IN 1ST GEAR AS NORMAL. THIS IS NEW TRANSMISSION AND APPEARS TO BE GETTING WORSE SINCE REPLACEMENT AND STALL ISSUE REPORTED DURING HIGHWAY DRIVING WHICH FORCED VEHICLE TO SIDE OF ROAD WITH NO POWER. DEALER NOTIFIED. CHRYSLER WILL NOT AUTHORIZE RENTAL VEHICLE UNTIL RESOLVED, VERY DANGEROUS SITUATION TO CONTINUE TO DRIVE. *TR

Mileage: 39,000

LOSS OF POWER DUE TO TRANSMISSION FAULTS. REQUIRES SYSTEM RESTART AND CAN TAKE SEVERAL MINUTES TO GET VEHICLE TO MOVE.

Mileage: 44,500

THE TRANSMISSION LIGHT COMES ON AND THE VEHICLE WILL STOP AT ANY TIME. I HAVE TAKEN IT TWICE TO THE DEALERSHIP TO HAVE THE COMPUTER RESET AND IT IS STILL HAPPENING. ON THE 17TH OF DECEMBER I WAS ON THE SERVICE ROAD OF HWY 114 GOING EAST IN GRAPEVINE AND THE TRANSMISSION LIGHT CAME ON AND PUT ITSELF IN NEUTRAL WHILE DRIVING IN TRAFFIC. *TR

Mileage: 44,067

AFTER BEING RETURNED TO JEEP DEALERSHIP (MORE THAN 6 TIMES) AND HAVING A NEW TRANSMISSION INSTALLED APPROXIMATELY TWO MONTHS AGO, TODAY (12/5/16) WHILE DRIVING THE TRANSMISSION WENT INTO SERVICE MODE AND STOPPED OPERATING IN THE MIDDLE OF A HIGHWAY. THE VEHICLE COULD ONLY COAST WITH THE ENGINE RUNNING. IT HAD TO BE TOWED TO THE DEALERSHIP. *TR

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE NEUTRAL POSITION AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE TRANSMISSION WAS FLASHED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

THE JEEP WOULD HESITATE WHEN SHIFTING INTO GEAR AND THEN "JUMP" INTO GEARS. I WAS INITIALLY TOLD THE CAR IS NEW 20,500 MILES AND NEEDS TO BE "BROKEN IN". HOWEVER, WHEN SHIFTING FROM FIRST TO SECOND GEAR OR SECOND TO THIRD GEAR THE CAR SHIFTS REALLY HARD, ENOUGH THAT MY HEAD HITS THE BACK OF THE SEAT FROM WHIPLASH. ON MY DAILY DRIVE HOME IN BUMPER TO BUMPER TRAFFIC, WHEN STOPPED AND THEN LETTING OFF THE BRAKE AND THEN EASING BACK ON THE BRAKE, THE CAR WILL JERK FORWARD. THE DEALERSHIP THOUGHT THAT A SOFTWARE UPDATE WOULD FIX THE PROBLEM, IT DID NOT. I'VE TAKEN IT IN FOR THE SAME ISSUE 3 TIMES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERI4ENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON BOARD COMPUTER, OBSTRUCTING MAJOR TRAFFIC LANES, DIAGNOSTIC TROUBLE CODE (DTC) DEFAULTS THE TRANSAXEL TO NEUTRAL AND COMPLETE LOSS OF MOTIVE POWER. THE LOSS OF MOTVE MOTIVE COULD CAUSE CRASH WITHOUT POWER. UPDATED 01/17/2017*CT *CN

Mileage: 34,000

WHEN DRIVING AT HIGHWAY SPEEDS OR LOW SPEED ON STREETS VEHICLE JERKS AND DISPLAYS MESSAGE "SHIFT TO PARIS THEN DESIRED GEAR." NEXT MESSAGE TO BE DISPLAYED IS "SERVICE TRANSMISSION." DRIVER HAS TO PULL OVER TO SHIFT TO PARK. VEHICLE TRANSMISSION DOES NOT SHIFT INTO GEAR FOR SEVERAL MINUTES WHILE CHECK ENGINE, AND SEVERAL OTHER ICONS FLASH ON INSTRUMENT PANEL. VEHICLE WILL THEN STALL. AFTER SEVERAL MINUTES AFTER POWER DOWN VEHICLE, GEAR WILL ENGINE AND VEHICLE WILL RUN ROUGH. GEARS WILL NOT SHIFT SMOOTHLY. VEHICLE HAS 54,000 MILES AND HAS HAD GEAR BOX SOFTWARE FLASHED ALREADY ONCE IN THE LAST 90 DAYS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

Mileage: 18,000

WHEN DRIVING, THE VEHICLE SHUTS DOWN AND MESSAGE ON DASH SAYS "CAR MUST BE IN PARK IN ORDER TO SHIFT." VEHICLE WILL NOT RESTART. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE VEHICLE IS IN MOTION. WE HAVE HAD IT TAKEN INTO THE DEALERSHIP WITH NO RESOLVE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF. HOWEVER, THE COMMON RESOLUTION IS DEALERSHIP STILL CLAIMING AN OIL CHANGE IS NEEDED. MOST RECENTLY OUR JEEP WAS 500 MILES UNDER THE DEALERSHIP'S RECOMMENDED OIL CHANGE. I FEAR FOR MY FAMILY'S LIFE IF THIS STALL HAPPENS WHEN CROSSING BUSY HIGHWAYS IN TOWN. *TR

Mileage: 25,690

VEHICLE STUTTERS AND BUCKS WHEN ACCELERATING. FEELS LIKE IT CANNOT GET POWER AND IT MAY STALL OUT

Mileage: 7,000

> SAFETY RECALL NOTICE - S55 / NHTSA 16V-529 ENGINE WARNING LIGHT COMES ON WHILE DRIVING VEHICLE, SOMETIMES IMMEDIATELY AFTER STARTING VEHICLE, AND SOMETIMES AFTER BRAKING. DEALER UNABLE TO DETERMINE SOURCE OF PROBLEM, SAYING THEY WOULD CONTACT ENGINEERING. WE THOUGHT IT MIGHT BE CONNECTED TO THE RECENT RECALL FOR THE 2014 -15 CHEROKEE (AND OTHERS EQUIPPED WITH THE 9-SPEED TRANSAXLE). HOWEVER, LAST VISIT TO DEALERSHIP TO CORRECT THAT PROBLEM WAS UNSUCCESSFUL. WHEN ENGINE LIGHT COMES ON WHILE DRIVING THE VEHICLE, IT DOES NOT APPEAR TO BE CONNECTED TO ANY PERFORMANCE OR DRIVABILITY ISSUE. IT JUST TENDS TO MAKE ME IGNORE THE WARNING LIGHT AND DISMISS IT. SHOULD I WORRY, OR JUST IGNORE IT? WILL WAIT FOR NEXT DEALER RESPONSE. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION HAD A STRONG HESITATION AND THE VEHICLE LOST POWER. THE DEALER REPROGRAMMED THE POWER TRAIN CONTROL MODULE, BUT THE FAILURE CONTINUED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE DEALER SCHEDULED AN APPOINTMENT AND COMPLETED THE RECALL REPAIR, BUT THE REMEDY PROVIDED NO SOLUTION. THE MANUFACTURER PROVIDED NO RECOMMENDED SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE INCORRECTLY SHIFTS GEARS TYPICALLY WHILE DRIVER IS BREAKING. THE JEEP EITHER SHIFTS TO A GEAR THAT IS TO HIGH OR INTO NEUTRAL. VEHICLE VIRTUALLY LOOSES ALL AUTOMOTIVE POWER. TO CORRECT ISSUE VEHICLE MUST BE SHUT OFF AND RESTARTED. TYPICALLY THE VEHICLE WON'T SHIFT INTO DRIVE ON THE FIRST ATTEMPT AFTER MALFUNCTION. ISSUES HAPPENS MULTIPLE TIMES A WEEK. I RECENTLY THE HAD RECALL DONE FOR THIS ISSUE BUT PROBLEM REOCCURRED THE NEXT DAY.

Mileage: 25,000

CAR WENT INTO NEUTRAL FOR NO REASON AT ALL. I HAD TO COAST TO THE SIDE OF THE ROAD. AFTER UNPLUGGING THE BATTERY AND PLUGGING IT BACK IN I HAD LOWER GEARS TO MAKE IT TO H-E-B THE SHIP. THEY SAID NOTHING WAS WRONG WITH IT AND RESET THE CODES AND SENT ME ON MY WAY AFTER TWO DAYS. HE SHIPS HARDER AND GETS MUCH LESS GAS MILEAGE

Mileage: 51,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AND MAKING RIGHT OR LEFT TURNS, THE TRANSMISSION MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,110. PARTS DISTRIBUTION DISCONNECT.

Mileage: 17,110

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. ON NUMEROUS OCCASIONS, THE VEHICLE DRIFTED BACKWARDS WHILE IN PARK. THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO REPLACED. THE MANUFACTURER WAS MADE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 35,500. UPDATED 01/05/17*LJ UPDATED 01/12/17.*JB

Mileage: 35,500

I HAVE BEEN COMPLAINING SINCE ABOUT 6 MONTHS AFTER I PURCHASED THE VEHICLE REGARDING THE ROUGH SHIFTING IN LOW GEARS. THE DEALER RE-SET THE ADAPTIVE TRANSMISSION, THINKING THAT CHANGES IN TRAFFIC PATTERNS LEAD TO A DIFFICULTY AN "ADJUSTING" TO A DIFFERENT DRIVING STYLE. THIS TEMPORARILY CORRECTED THE PROBLEM, HOWEVER I CONTINUE TO HAVE ROUGH SHIFTING, DELAYED ACCELERATION, AND SOMETIMES A HARSH JOLT WHEN DECELERATING TO A STOP. THE CAR'S TRANSMISSION SOFTWARE HAS BEEN UPDATED MULTIPLE TIMES, INCLUDING THE MOST RECENT S-55 RECALL. MY CAR WAS DIAGNOSED AS NEEDING SOFTWARE ONLY, NOT A NEW WIRING HARNESS. HOWEVER, TWO DAYS AFTER THE SOFTWARE UPDATE, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS. I WAS NEARLY REAR-ENDED BY THE SCHOOL BUS BEHIND ME ON A MAJOR HIGHWAY OVERPASS WHEN MY CAR DID NOT MOVE AT THE CHANGE TO A GREEN TRAFFIC LIGHT. THE RPMS REVVED AS IF THE CAR WAS IN NEUTRAL, (BUT IT WAS IN D), AND AFTER A 5-10 SECOND DELAY, THE CAR BUCKED INTO THIRD GEAR GOING 20 MILES PER HOUR. AT TIMES WHEN COMING TO A STOP, THE DECELERATION FROM 3RD TO 1ST GEAR FEELS AS THOUGH I AM BEING REAR-ENDED. THE CAR SOMETIMES REVS WHEN AT A STOP WITH MY FOOT ON THE BREAK. ONCE I RECEIVED AN ERROR MESSAGE THAT "THE CAR IS TRAVELING AT TOO HIGH OF A SPEED TO GO INTO REVERSE", HOWEVER I WAS GOING FROM PARK TO REVERSE AND THE CAR WAS AT A COMPLETE STOP. THERE IS SOMETIMES A DELAY IN ACCELERATION WHEN TRYING TO MERGE ONTO THE HIGHWAY. THE DEALER HAS BEEN UNABLE TO DUPLICATE OR DIAGNOSE THESE INTERMITTENT ISSUES. *TR

Mileage: 47,000

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL TIMES VEHICLE AUTOMATICALLY SHIFTS INTO NEUTRAL AND SHUT COMPLETELY DOWN- NO BRAKE OR ACCELERATION RESPONSE. *SMD THE CONSUMER STATED HIS DAUGHTER WAS TRAVELING AT 45 MPH, WHEN THE VEHICLE LOCKED IN NEUTRAL. *JB

MY VEHICLE HAS HAD HARD SHIFTING EVER SINCE I PURCHASED IT BRAND NEW IN 2014. THERE'S A SLIGHT DELAY WHEN ACCELERATING WHICH MAKES IT VERY DANGEROUS TO TURN INTO ONCOMING TRAFFIC. IN JANUARY OF 2016, MY VEHICLE ACTUALLY STOPPED ON ME WHILE MAKING A RIGHT HAND TURN WHEN TAKING MY KIDS TO SCHOOL. LUCKILY THE VEHICLE STOPPED IN THE SCHOOL ZONE SO THE ONCOMING TRAFFIC WAS APPROACHING AT A SLOW SPEED. IT TOOK ME FOUR ATTEMPTS TO GET THE VEHICLE STARTED AGAIN. THE SERVICE TRANSMISSION LIGHT CAME ON THE DASH. IT HAD TO BE TOWED TO THE DEALERSHIP THREE TIMES IN JANUARY BECAUSE IT WOULD NOT START, OR IF IT DID, ONCE I STARTED DRIVING THE ON DASH SCREEN WOULD SAY "SHIFT TO DRIVE" AND THEN THE "SERVICE TRANSMISSION" LIGHT WOULD COME ON. THE VEHICLE STOPPED WHILE IN MOTION SO I HAD TO PULL OVER AND WAIT BEFORE STARTING THE VEHICLE UP AGAIN. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE NEEDED A TRANSMISSION UPDATE AND A NEW BATTERY. IT WAS EXPLAINED TO ME THAT A BAD BATTERY WILL COST THIS SPECIFIC VEHICLE TO HAVE TRANSMISSION ISSUES. BUT AFTER THE UPDATE AND THE NEW BATTERY, THE HARD SHIFTING AND THE DELAY WHEN ACCELERATING REMAINED. MY VEHICLE IS NOT SAFE TO DRIVE WITH MY THREE KIDS IN THE CAR; THE HARD SHIFTING MAKES IT FEEL LIKE WE WILL GET WHIPLASH AND THE DELAYED ACCELERATION MAKES IT FEEL LIKE THE VEHICLE WILL CAN STOP AT ANYTIME WHILE IN MOTION. I DON'T THINK THE TRANSMISSION UPDATE THAT THE DEALERSHIP DOES IS A SOLUTION TO THIS ONGOING PROBLEM BECAUSE IT HASN'T CORRECTED THE ISSUE ON MY VEHICLE.

Mileage: 42,000

WHEN ACCELERATING FROM A STOP OR LOW SPEEDS, THE TRANSMISSION REGULARLY TAKES SEVERAL SECONDS TO SHIFT. ONCE IT DOES DECIDE TO SHIFT IT'S OFTEN ABRUPTLY, USUALLY CAUSING THE TIRES TO SPIN. ON NUMEROUS OCCASIONS THIS HAS BEEN WHEN TRYING TO ENTER TRAFFIC, POTENTIALLY LEAVING THE VEHICLE STRANDED WHILE ENTERING. DEALERSHIP'S SOLUTION IS A TRANSMISSION SOFTWARE UPDATE/RESET WHICH GENERALLY WORKS FOR A FEW THOUSAND MILES AND THEN THE ISSUE RETURNS.

Mileage: 33,000

HARD SHIFTS, ODD SHIFT POINTS, HESITATES AND LURCHES INTO GEAR

Mileage: 1,500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FOR THE 3RD TIME - CHECK ENGINE LIGHT, CHECK GAS CAP LIGHT COME ON, ODOMETER STARTS FLASHING AND VEHICLE LOSES ALL ACCELERATION AFTER THOSE LIGHTS COME UP. YOU CAN FLOOR THE GAS PEDAL AND THE VEHICLE WILL BARELY GET TO 40 MPH. LAST TIME IT WAS BROUGHT TO THE DEALERSHIP THEY PERFORMED FLASHES (3 WEEKS AGO) AND THE ISSUE WENT AWAY. HAPPENED AGAIN TODAY WHILE PULLING OUT OF A BUSY SHOPPING CENTER AND THE CAR LOST THE ABILITY TO ACCELERATE AND HAD TO LIMP IT HOME TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP ADVISES THEY ARE UNAWARE OF ANY ISSUES LIKE THIS HOWEVER THERE ARE MULTIPLE REPORTS OF THIS MAKE\MODEL\YEAR HAVING THIS EXACT SAME ISSUE. THE FIRST TIME IT HAPPENED I WAS DOING 80 MPH ON THE INTERSTATE AND THE CAR IMMEDIATELY DROPPED TO 40 MPH NEARLY CAUSING A COLLISION.

Mileage: 17,243

ABOUT 8 MONTHS AFTER I GOT MY JEEP CHEROKEE 2014, I HAD A RECALL DONE ON MY CAR. FOUR DAYS LATER I WAS DRIVING TO DISNEY WORLD (ABOUT A 12 HOUR DRIVE) WHEN I WAS TRYING TO PUT THE GEAR INTO PARK WHEN MY CAR STARTED JERKING AND WOULDN'T LET ME PUT THE CAR INTO PARK. I TRIED TO RESTART THE CAR AND NOTHING WORKED. THEN AFTER THE 5TH TIME IT FINALLY WOULD GO INTO PARK. I LET THE CAR REST OVER NIGHT AND RESTARTED IT IN THE MORNING WHEN MY TRANSMISSION LIGHT CAME ON. I ENDED UP GETTING IT "FIXED" DOWN IN FLORDIA AND HAD TO TAKE TIME AND MONEY OUT OF THE VACATION TO FIX IT. THEN TWO YEARS LATER, I GOT ANOTHER RECALL DONE AND EXACTLY FOUR DAYS LATER THE SAME JERKING HAPPENED WHEN I TRIED TO PUT IT INTO GEAR TO DRIVE. THE TRANSMISSION CAME ON AGAIN. THEN MY MOTHER WENT TO PICK IT UP FROM THE DEALERSHIP AFTER IT WAS "FIXED" ONLY TO HAVE THE CAR NOT START FOR HER. A WEEK LATER THEY CALLED TO SAY THAT THEY REPLACED THE TRANSMISSION. I TRIED TO TELL FIAT CHRYSLER AUTOMOBILES ABOUT THE ISSUES AND GET AN EXTENDED WARRANTY ON THE TRANSMISSION BUT THE MANAGER HAS NEVER RETURNED MY CALLS. I FEEL THE CAR HAS LOST IT'S VALUE AND IS UNSAFE FOR DRIVERS. JUST WONDERING HOW LONG THIS TRANSMISSION WILL LAST FOR.

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 15,000

THE VEHICLE DOESN'T KNOW WHAT GEAR IT'S IN, HARD AND LOUD JERKY SHIFTING, THE VEHICLE OCCASIONALLY QUITS WHEN IT IS IDLE.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/14/16 *BF UPDATED 7/5/18*JB

2014 JEEP CHEROKEE LATITUDE. FWD V6. THE TRANSMISSION SLIPS AND HAS DELAYED ENGAGEMENT UPON TAKEOFF AND WHILE SHIFTING FROM LOW SPEEDS. TRANSMISSION ALSO HUNTS FOR GEARS BETWEEN 0-15 MPH AND WILL JERK CAR BACK AND FORTH. WHEN TRANSMISSION DELAYS ENGAGEMENT (PRESSING DOWN GAS PEDAL IN DRIVE BUT CAR ISN'T MOVING) IT WILL EVENTUALLY GRAB AND SPINS THE TIRES A LITTLE BEFORE GOING. MY WIFE AND I HAVE HAD NUMEROUS CLOSE CALLS/NEAR ACCIDENTS DUE TO THIS ISSUE. TURNING ONTO INCOMING TRAFFIC (LEGALLY) AND THE VEHICLE WONT MOVE. IT CAN BE TERRIFYING. THIS MOSTLY HAPPENS DRIVING ON CITY STREETS. I HATE THIS CAR.

Mileage: 12,000

THE TRANSMISSION HAS AN ISSUE WITH JERKING BETWEEN SHIFTS, BOTH UP AND DOWN. I HAVE TAKEN IT IN TO BE FIXED AT LEAST 5 TIMES AND ALSO A RECALL. IT STILL HAS THE PROBLEM AND APPARENTLY CANNOT BE FIXED.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, WHILE THE ACCELERATOR WAS DEPRESSED, THE VEHICLE STALLED. THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL STATING THAT THE GEAR SHIFT LEVER WAS SHIFTED TO THE PARK POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,777.

Mileage: 22,777

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON SEPTEMBER OF 2015. THE MANUFACTURER AND THE DEALER ADVISED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE DID NOT RESTART THE LAST OCCASION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 17,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/27/17*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHO PROMPTLY INSPECTED THE VEHICLE AND STATED THERE WERE NO DEFECTS FOUND IN THE TRANSMISSION SYSTEM. UPDATED 01/31/17.*JB

TRANSMISSION ACTING ERRATICALLY. TRANSMISSION WILL SHIFT HARD INTO 2ND AND 3RD GEAR. WHEN COMING TO STOP IT WILL DOWNSHIFT IN A ROUGH MATTER. SOME TIMES IT BANGS BUT IS ONLY INTERMITTENTLY. THE TRANSMISSIONS WORKS FINE ON THE FREEWAY WILL WORK FINE ONLY NOTICEABLE ON CITY DRIVING. I HAVE TAKEN FOR REPAIRS AND SOFTWARE UPDATE SEVERAL TIMES TO THE POINT THAT I GOT FRUSTRATED AND STOP CALLING THE DEALER. THE 36K WARRANTY EXPIRED IN DECEMBER 2016.

Mileage: 26,000

THE CAR EXPERIENCES JERKY SHIFTS, IS VERY INCONSISTENT WHEN IT DOES SHIFT, AND HAS A LAG IN ACCELERATION. IT DOES NOT FEEL SAFE TO DRIVE BECAUSE I CAN'T PREPARE FOR WHEN IT WILL SHIFT. IF I AM STOPPING AT A LIGHT, IT OFTEN TIMES WILL LUNGE FORWARD - WHICH IS DANGEROUS IF THERE IS A PEDESTRIAN CROSSING OR SOMEONE IN FRONT OF ME. IF I AM AT A STOP LIGHT, AND ACCELERATING, THE SHIFT BETWEEN 1ST TO 2ND AND 2ND TO 3RD IS EXTREMELY SLOW, AND THEN HAS A HARD LUNGE FORWARD. THE DEALERSHIP SAYS THEY DO NOT HAVE A SOLVE FOR IT, AND JEEP WON'T ACKNOWLEDGE THERE'S A PROBLEM. THE VALUE OF THE CAR HAS ALSO DROPPED SIGNIFICANTLY SO I CAN'T GET RID OF IT, WITHOUT BEING UPSIDE DOWN ON WHAT I OWE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE HAS ALWAYS HAD A LURCHING FORWARD MOTION WHEN IT GOES INTO GEAR FROM A STOPPED POSITION. WE BOUGHT IT IN 2015 WITH 14000 MILES ON IT. IN EARLY OCTOBER HUSBAND WAS OUT OF TOWN WITH THE CAR AND THE SERVICE ENGINE LIGHT CAME ON. TOOK IT TO DEALERSHIP AND WAS TOLD IT NEEDED AN UPDATE TO THE COMPUTER SYSTEM THAT RUNS THE ENGINE AREA. DROVE FOR ONE EVENING AND LEFT TOWN FOR A WEEK. FIRST TIME CAR WAS DRIVEN AFTER THAT WEEK VEHICLE SERVICE ENGINE LIGHT WAS ON AGAIN. UPON BACKING OUT OF THE DRIVEWAY IT LURCHED FORWARD AND RAN INTO THE CURB. DROVE VEHICLE HOME AND TOOK TO THE LOCAL JEEP DEALERSHIP IMMEDIATELY. KEP OVERNIGHT BEFORE THEY SAID IT NEEDED A NEW TRANSMISSION. THEY KEPT VEHICLE FOR A WEEK AND WE PICKED IT UP ON A WEDNESDAY AFTERNOON. BY THURSDAY EVENING EVERY TIME WE TAKE OFF THE CAR SHAKES AND LURCHES GETTING INTO GEAR. HAVE AN APPOINTMENT TO TAKE BACK TO THE DEALERSHIP ON MONDAY.

Mileage: 34,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SAFETY RECALL LISTED BELOW. NOTIFIED 2 MONTHS AGO. THIS CAN CAUSE A CRASH WITHOUT WARNING! I AM NOT COMFORTABLE DRIVING A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY/DEATH TO MYSELF OR ANYONE ELSE. VIN: [XXX] YEAR: 2014 MAKE: JEEP MODEL: CHEROKEE LIMITED FWD NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55 SUMMARY: THE TRANSAXLE WIRE HARNESS ON YOUR VEHICLE MAY HAVE BEEN BUILT WITH INSUFFICIENT WIRE TERMINAL CRIMP(S). THIS MAY CAUSE AN INTERMITTENT HIGH ELECTRICAL RESISTANCE IN THE TRANSAXLE WIRE HARNESS CIRCUIT(S). A HIGH RESISTANCE CIRCUIT(S) IN THIS WIRING HARNESS WILL CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO SET A DIAGNOSTIC TROUBLE CODE (DTC). WHEN THE DTC IS SET, THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. SAFETY RISK: THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: THE TRANSMISSION CONTROL MODULE (TCM) MUST BE REPROGRAMMED WITH NEW SOFTWARE. THE NEW SOFTWARE STRATEGY WILL ELIMINATE THE TRANSAXLE SHIFT-TO-NEUTRAL CONDITION FOR THIS ISSUE, PLACE THE TRANSAXLE IN A FIXED GEAR LIMP MODE AND ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) IF A HIGH RESISTANCE CIRCUIT IS DETECTED IN THE TRANSAXLE WIRE HARNESS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT CONSUMER STATED OCCUPANT RESTRAINT CONTROL MODULE SOFTWARE PROBLEM. RESOLVED BY DEALER ON NOVEMBER 2016. 6/27/18*JB

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 7/5/18*JB

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE JERKED, STALLED, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FIRST ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THIS WAS THE FOURTH TIME THAT THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

Mileage: 13,000

THE JEEP STALLS WHILE IN MOTION. THE VEHICLE LURCHES/JERKS FORWARD AROUND 8 MILES PER HOUR AND 30 MILES PER HOUR.

Mileage: 20,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING LOW SPEEDS, THE CONTACT EXPERIENCED TRANSMISSION ISSUES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 2,000

I HAD BEEN DRIVING MY VEHICLE ALL NIGHT WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE BRAKES AND THE TRANSMISSION. AT THE TIME THIS HAPPENED I WAS JUST STARTING TO COME TO A COMPLETE STOP AT THE LIGHT. THIS IS REALLY DANGEROUS AND NEEDS TO BE REPORTED THAT THE TRANSMISSION HAS FAILED OR IS NOT WORKING CORRECTLY IN THIS JEEP. WHAT IS SOMEONE GETS KILLED? *TR

Mileage: 40,953

3 TRANSMISSION INCIDENTS WHEN I HAVE FILLED UP WITH GAS. AFTER LEAVING THE STATION THE CAR HAS SHIFTED INTO NEUTRAL AND WILL NOT DRIVE. THE ENGINE HAS SPUTTERED AND SHUT OFF. THERE ARE TRANSMISSION WARNINGS "SERVICE TRANSMISSION TO SHIFT VEHICLE MUST BE STOPPED" ON MY DISPLAY. ALSO MY MALFUNCTION INDICATOR LIGHT, ELECTRONIC THROTTLE CONTROL AND AVOIDANCE DISABLED ARE ILLUMINATED. WHEN CAR IS RE-STARTED THERE IS A SUDDEN ALMOST VIOLENT JERKING FORWARD MOTION OR ENGINE IDEALS SLOWLY AND CAN STALL OUT. THIS WILL BE MY THIRD SERVICE CALL ON FOR MY TRANSMISSION AND I AM FEELING LIKE I HAVE A SERIOUS PROBLEM THAT COULD CAUSE AN ACCIDENT, PUTTING ME AND MY FAMILY IN HARMS WAY.

Mileage: 7,500

SERVICE TRANSMISSION CAME ON WHILE IN MOTION. THE VEHICLE CAME TO A COMPLETE WHILE IN MOTION.11

Mileage: 20,000

WHILE DRIVING STRAIGHT ON A TWO-LANE HIGHWAY, THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL AND ALL FORWARD POWER WAS GONE. THE GEARSHIFT LEVER COULD BE MOVED, BUT WOULD NOT PUT THE CAR BACK INTO ANY GEAR. WE TURNED ON EMERGENCY FLASHERS, PUT THE GEARSHIFT IN PARK, SHUT OFF THE CAR. WE RE-STARTED THE CAR AFTER A SHORT PERIOD, AND IT THEN WENT BACK INTO GEAR. FORTUNATELY, THERE WAS NO ONE BEHIND US WHEN THIS HAPPENED. HAD THERE BEEN, IT COULD EASILY HAVE CAUSED AN ACCIDENT. IF IT HAPPENED ON AN EXPRESSWAY, THIS COULD CAUSE A FATAL CRASH! WE RELAYED THIS TO A JEEP DEALER IN MESA, AZ. IT IS ASSUMED TO BE RELATED TO YOUR SAFETY RECALL 16V-529. THERE ARE OTHERS TALKING ABOUT THIS ON LINE. PLEASE, GET THE MANUFACTURER MOVING TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 24,000

CHRYSLTER RECALL 3 S55 RECALL REPAIR IS TAKING TOO LONG TO COMPLETE! I'M A HEART PATIENT AND MY WIFE HAS PARKINSON'S AND WE HAVE TO TRAVE OVER A MOUNTAIN PASS TO SEE DOCTORS. WE FEEL UNSAFE IN THIS CAR. WE CAN NOT R]TRADE DUE TO THE LENGTH OF THE RECALL!

Mileage: 8,800

SAME OR SIMILAR PROBLEM WITH 2014 JEEP CHEROKEE TRANSMISSION: AFTER CAR WAS BOUGHT NEW HAD A COUPLE OF SITUATIONS WHERE JEEP'S DASHBOARD DISPLAY WOULD ALL OF A SUDDEN WHILE DRIVING ERROR(SERVICE TRANSMISSION,MUST PUT CAR IN PARK AND RESTART)VEHICLE WOULD BE IN LIMP MODE HAD TO COAST TO SIDE OF ROAD AND RESTART CAR,WOULD BANG WHILE GOING INTO AND OUT OF GEARS... DEALER CHANGED THE TCM(TRANSMISSION CONTROL MODULE 5/16) BUT GAVE ME NO PAPERWORK STATING SUCH,JUST VERBAL.. SAME ERROR AGAIN ON 6/11/16, AGAIN ON 7/29/16 AND AGAIN ON 10/19/16...ERROR ON DISPLAY,CAR GOES IN LIMP MODE,HAVE TO COAST AND RESTART...ALTHOUGH,AFTER A FEW ENGINE SHUT OFF AND RESTARTS SERVICE ERROR DISAPPEARS...SEEMS TO HAPPEN MOSTLY AT SPEEDS LESS THAN 55MPH..WILL HAVE TO CONTINUE TO PURSUE WITH DEALER..... *TR

Mileage: 34,000

SINCE I BOUGHT THIS JEEP NEW IN 2014 ITS BEEN UNABLE TO PREDICTABLY GO FROM STOP TO START. THIS IS A MAJOR SAFETY CONCERN IN STOP AND GO TRAFFIC (WHICH IS DAILY WHERE I LIVE). I'VE HAD ALL THE TRANSMISSION FLASHES AND EACH ONE SEEMS TO WORK FOR A WEEK OR TWO BEFORE THIS BEHAVIOR RETURNS. THERE'S ALSO A GRINDING/CLANKING NOISE WHEN GOING FROM REVERSE TO FORWARD - THE SAME NOISE CAN SOMETIMES BE HEARD WHEN GOING OVER A SPEED BUMP.

Mileage: 14,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V52900 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2014 JEEP CHEROKEE LOST FORWARD GEARS WITHOUT WARNING. I WAS STOPPED AND TRIED TO PULL OUT ON A BUSY INTERSECTION. I LOST ALL FORWARD POWER LIMPED FORWARD 10 FEET AND STOPPED. ROUTE 51 IN JEFFERSON BOROUGH IS A MAJOR 4 LANE AND THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I HAD TO REVERSE TO SAFETY. THERE IS A KNOWN RECALL THAT JEEP IS REFUSING TO FIX. THEY ARE PUTTING PEOPLES LIVES IN DANGER WITH A SUB STANDARD TRANSMISSION. I WANT JEEP TO BE HELD ACCOUNTABLE FOR THE ENTIRE TRANSMISSION SYSTEM AND NOT JUST THE PARTS THEY DEEM IN THEIR INTERNAL SELECTION. IF IT SUPPORTS A TRANSMISSION THEY SHOULD STAND BEHIND THEIR PRODUCT AND BUILD IT CORRECTLY. SAFETY SHOULD BE A CONCERN AND OBVIOUSLY IT ISN'T. MY JEEP IS LESS THAN 2 YEARS OLD, I'VE COMPLAINED MULTIPLE TIMES ABOUT HARD SHIFTING TO THE DEALER AND ALL THEY DID WAS ADJUST THE SHIFT POINTS. NOW MY LIFE IS IN DANGER BECAUSE OF THEIR SAFETY ISSUE. JEEP NEEDS TO FIX THIS KNOWN ISSUE IN ALL JEEPS AND NOT JUST A SELECT FEW. PLEASANT HILLS JEEP SHOULD BE REVOKED AS A 5 STAR DEALER AND JEEP SHOULD BE FORCED TO STOP PRODUCTION OF THIS SUBSTANDARD TRANSMISSION.

Mileage: 49,500

TRANSMISSION ELECTRONICALLY SHIFTED FROM DRIVE TO MANUAL, WHILE IN TRAFFIC, THREE TIMES SO FAR. SERVICE TRANSMISSION, SERVICE EMERGENCY BRAKE, TRACTION CONTROL OFF, AND MIL ILLUMINATED(CODE P0887 STORED). SOFTWARE UPDATES PREFORMED IN JULY. TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS SINCE UPDATES AND PROBLEM BACK IN OCTOBER OF 2016, WITH A REAR END COLLISION BARELY AVERTED.

Mileage: 38,287

MY TRANSMISSION HAS BEEN JERKING DURING GEAR SHIFT SINCE I BOUGHT THE CAR. ON THE EXPRESSWAY TRAVELING 75 MPH IN A HIGH TRAFFIC AREA WHEN MY TRANSMISSION COMPLETELY QUIT AND WOULD NOT SHIFT OUT OF NEUTRAL. I LOST SPEED RAPIDLY AND LUCKILY I WAS UNABLE TO GET TO THE SIDE OF THE EXPRESSWAY WITHOUT CAUSING AN ACCIDENT.

Mileage: 70,000

2014 JEEP CHEROKEE TRANSMISSION JERKS. TOOK IT TO THE DEALER AND THEY CLAIM IT'S WORKING AS INTENDED BECAUSE IT'S A NEW TECHNOLOGY. THIS TRANSMISSION JERKS AND IS VERY SLUGGISH. I ALMOST HAD AN ACCIDENT TURNING LEFT AT A BUSY INTERSECTION. THE CAR DID NOT WANT TO ACCELERATE. LUCKILY INCOMING TRAFFIC SLOWED DOWN ENOUGH FOR ME TO PASS. I FAIL TO BELIEVE THAT THIS IS NORMAL AND ALSO FAIL TO BELIEVE THAT THERE'S NOTHING THE DEALER CAN DO. APPARENTLY THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS WITH THE SAME PROBLEM. ADD ME TO THE LIST. ANY SUGGESTIONS ON WHAT ELSE I CAN DO?

Mileage: 37,415

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VALVE WIRING BODY HARNESS AND TRANSAXLE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE UPDATES WERE DONE TO THE TRANSMISSION AND POWER TRAIN CONTROL MODULES, BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V5229000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION AND A "MALFUNCTION" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 26,500

DRIVING AT FULL SPEED ON THE HIGHWAY THE TRANSMISSION SUDDENLY DISENGAGED, WHICH LED TO REDLINING THE RPMS, BECAUSE IT FAILED TO GIVE ME ANY CONTROL OF THROTTLE/ACCELERATION. I HAD TO GET OVER AND COAST TO THE SIDE OF THE ROAD. THE "SERVICE TRANSMISSION" NOTE CAME ON THE SCREEN AS WELL AS CHECK ENGINE LIGHT. THE TRANSMISSION SLAMMED A FEW TIMES AS IF IT WERE UNABLE TO FIND ITS GEAR. I HAVE IT AT A DEALERSHIP NOW, APPARENTLY BEING TOLD FLASHING IT MAY FIX THE ISSUE...HOWEVER, THAT DOESN'T MAKE ME FEEL BETTER WITH HOW THE VEHICLE ACTED OR IF ANY DAMAGE OCCURRED DUE TO THIS "COMPUTER" ISSUE. THIS IS OUR FAMILY VEHICLE, SO HAVING SOME MAJOR DOUBTS RIGHT NOW.

Mileage: 36,000

CAR RANDOMLY STOPS MOVING WHILE DRIVING, SOMETIMES WHILE TURNING A CORNER. SEEMS LIKE IT TURNS ITSELF OFF, BUT LIGHTS ON DASH ARE STILL ON. I'M NOT REALLY SURE WHAT CAUSES IT AND AM HOPING THAT IT WILL BE RESOLVED ONCE THEY HAVE A SOLUTION TO THE CURRENT RECALL FOR THE TRANSAXLE WIRE HARNESS. HAVE BROUGHT IT TO DEALER A FEW TIMES AND THEY KEEP TELLING US IT HAS TO DO WITH THE 20% OIL LIFE. I DON'T SEE HOW THAT WOULD MAKE A CAR TURN OFF. AND WHY WOULD THEY MAKE A CAR THAT NEEDS TO HAVE THE OIL CHANGED BEFORE THE OIL LIFE IS UP OR AT ALL.

Mileage: 70,000

ON OCTOBER 10, 2016, I WAS DRIVING ON AN ACCESS ROAD NEXT TO A HIGHWAY WHEN MY CAR LOST MOTIVE POWER. I WAS DRIVING AT APPROXIMATELY 40MPH AND I DID NOT HAVE ENOUGH TIME TO PULL OVER FROM THE LANE I WAS IN. MY DASHBOARD KEPT FLASHING "SERVICE TRANSMISSION" AND ALSO TO "PUT THE CAR IN PARK AND RE-START." FOR TEN MINUTES, I ATTEMPTED TO RE-START THE VEHICLE AND BEGIN DRIVING AGAIN. EACH TIME I WOULD TRY TO PUT THE CAR IN DRIVE, THERE WAS A VERY LOUD RACKET SOUND FROM SHIFTING AND I HAD TO PUT THE CAR BACK IN PARK. FINALLY, ON THE SIXTH ATTEMPT, I WAS ABLE TO SHIFT INTO DRIVE WITHOUT THE SOUND AND I IMMEDIATELY DROVE MY CAR HOME. I AM DISHEARTENED AS THIS WAS A PURCHASE OF A USED VEHICLE ONLY A FEW DAYS PRIOR, ON OCTOBER 8, 2016, THAT HAD ONLY 30,000 MILES. NEEDLESS TO SAY, MY CAR IS ALREADY AT MY LOCAL JEEP DEALERSHIP FOR REPAIR, AND NOT MUCH REASSURANCE WITH REGARDS TO THE ASSOCIATED RECALL, AS PARTS ARE NOT READY YET. THIS WAS INTENDED TO BE A FAMILY VEHICLE, BUT IF IT STOPS WHILE DRIVING, IT WILL RENDER MY FAMILY COMPLETELY UNSAFE. THE S55 RECALL CONCERNS A POORLY DESIGNED WIRING HARNESS, THAT CAUSES THE COMPUTER TO SHIFT THE VEHICLE INTO NEUTRAL WHILE DRIVING. NHTSA RECALL NUMBER: 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55

Mileage: 30,470

I HAVE HAD MY VEHICLE IN EVERY 5000 MILES COMPLAINING OF "HARD" TRANSMISSION SHIFTS, AND THE VEHICLE LUNGING FORWARD WHEN APPLYING BRAKES TO STOP THE VEHICLE. TRANSMISSION DOES NOT REACT WHEN YOU ARE AT A STOP AND APPLY THE GAS, MOTOR ON THE VEHICLE WILL REV UP AND THEN EVENTUALLY THE TRANSMISSION WILL KICK IN. I HAVE HAD THE VEHICLE INTO (3) DIFFERENT MOPAR DEALERS AND ALL OF THEM GIVE ME SOME SONG AND DANCE ABOUT "UPDATES" THE UPDATES ARE DONE AND THE VEHICLE STILL DOES NOT SHIFT CORRECTLY. THIS VEHICLE IS GOING TO KILL SOMEONE BECAUSE OF THE TRANSMISSION LUNGING FORWARD WHEN YOU ARE COMING TO A STOP.

Mileage: 5

TRANSAXLE WIRE HARNESS S55. WOULD NOT START .TOOK 5 ATTEMPTS TO START.IN THE MIDDLE OF INDIANA WITH NO DEALER WITHIN 50 MILES ON A SUNDAY AFTERNOON.

Mileage: 18,600

TRANSMISSION SKIPS GEARS AND SOMETIMES IS EXTREMELY SLOW TO START GETTING THE CAR GOING (ACCELERATION) (EVERY ROAD INCLUDING WHEN YOU ARE STATIONARY. THE BODY OF THE CAR CONTINUOUSLY SHAKES IF YOU ARE DRIVING ON A SMOOTH ROAD (LIKE YOU CAN HEAR THE BODY OF THE CAR <SHELL OF THE CAR> (HIGHWAY, CITY, STRAIGHT AND TURNING) WHEN BACKING UP, THE CAR WILL BREAK IMMEDIATLEY IF THERE IS NOTHING IN THE WAY CAUSING A SERIOUS SAFETY HAZARD. (BACKING UP, OR DRIVING IN THE CITY IT WILL BREAK AND I CAN'T OVERRIDE THE SYSTEM MAKING IT VERY EASY FOR SOMEONE TO REAR END YOU) THIS VEHICLE NEEDS TO BE DEEMED UNSAFE TO DRIVE AND RECALLED.

Mileage: 2,000

SAME TRANSMISSION PROBLEM BEEN TO GET FIXED 4 TIMES NOW WAITING ON A RECALL WIRING HARNESS THAT IS OUT YET. CAR HAS BEEN AT DEALER SHOP MORE THEN I HAVE DROVE IT . JEEP STALLS IN TRAFFIC HARD TO GET STARTED BACK. THEN SOME TIMES IF JUST GOES INTO NEUTRAL WHILE DRIVING BUT MOST OF TIME IT WON'T SHIFT RIGHT AND WON'T GO OVER 25 WHEN THIS HAPPEN. IT GOOD WHEN ON INTERSTATE MY WIFE WONT DRIVE IT NOW CAUSE SHE DO T FEEL SAFE AFTER IT STALLED IN THE MIDDLE OF THE ROAD MUTABLE TIMES.

Mileage: 33,000

WITHIN DAYS I NOTICED ISSUES WITH THE TRANSMISSION. 1ST, 2ND, & 3RD GEAR CAN BE VERY JERKY.SOMETIMES 1ST GEAR HOLDS 5-8 SECONDS BEFORE SHIFTING. SOME JERKING IS VIOLENT. ALSO DECLINING STEEP HIGHWAY MOUNTAIN ROADS IS AN ISSUE AT TIMES. WHEN BRAKING AT START OF DECLINE RPM'S JUMP BY 2000 RPMS & CAR SEEMS TO THRUST FORWARD. IT'S LIKE IT DOESN'T KNOW WHAT TO DO. IT IS VERY UNSETTLING

Mileage: 42,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN), 15V041000 (AIR BAGS), AND 15V509000 (VISIBILITY). THE DEALER WAS CONTACTED TO SCHEDULE THE REPAIRS AND INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT ON OCTOBER 3, 2016. THE DEALER WAS CONTACTED MONTHS LATER AND WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING ON A HIGHWAY. I MADE A COMPLETE STOP AT THE TRAFFIC LIGHT WHEN RED. ON GREEN TRAFFIC SIGNAL, THE CAR PLACED ITSELF INTO NO MOTION. THE CAR ACTIVATED THE FOLLOWING WARNING LIGHTS: PARKING BRAKE, SERVICE ENGINE, STABILITY CONTROL, AND THE MONITOR DISPLAYED SERVICE TRANSMISSION. THIS PROBLEM HAS BEEN REPETITIVE ALONG WITH A CAT PURR DURING ACCELERATION SINCE FIRST DAY OF NEW PURCHASE.

Mileage: 10,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR FAILS TO ACCELERATE WHILE DRIVING. IT WILL DOWNSHIFT HARD AND THEN FEEL AS IF I AM GLIDING ALONG. WARNING LIGHTS HAVE COME ON WHILE DRIVING AND THEN GO OFF WHEN PULL OVER TO STOP. IT HAS TOTALLY STOPPED WORKING ON TWO OCCASIONS-NO POWER-THEN MAGICALLY STARTS AGAIN. THE TRANSMISSION HAS ALREADY BEEN REPLACED ONCE AND IT STILL HAS THE SAME PROBLEMS. IT HAS BECOME A SAFETY ISSUE AS I NEVER KNOW IF IT WILL ACCELERATE IN TRAFFIC. THE DEALER HAS BEEN TOLD SEVERAL TIMES. NOW THERE IS A RECALL AND THE REMEDY IS NOT YET AVAILABLE. IT IS VERY SCARY TO DRIVE.

Mileage: 3,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

1.) VEHICLE SHIFTS INTO NEUTRAL WITHOUT NOTICE WHILE ACTIVELY DRIVING AND SHIFTER COLUMN INDICATES "DRIVE". 2.) PARKING BREAK ENGAGES WITHOUT WARNING OR PHYSICAL ACTIVATION. DEALERSHIP REFUSES TO IDENTIFY ISSUE.

Mileage: 55,217

CAR WILL SLIP INTO NEUTRAL WITH NO WARNING AND THE ENGINE GOES INTO IDLE. THIS HAS HAPPENED SIX TIMES INCLUDING WHILE EXITING THE FREEWAY ALMOST CAUSING ME TO BE REAR ENDED. JEEP IS AWARE OF THE ISSUE AND HAS ISSUED RECALL S55. THEY HAVE NO FIX AND THEY DON'T KNOW WHEN ONE WILL BE AVAILABLE. THE MOPAR SUPPORT REPS AGREE THIS IS VERY DANGEROUS BUT WILL NOT PROVIDE A LOANER OR RENTAL BECAUSE THEY DON'T KNOW HOW LONG BEFORE A FIX WILL BE AVAILABLE. THIS CAR HAS BECOME VERY SCARY TO DRIVE AND I AM GETTING NO HELP FROM THE DEALER OR FROM JEEP.

Mileage: 1

AFTER PURCHASING THE NEW 2014 JEEP CHEROKEE LATITUDE, I NOTICED THAT IT HAD A ROUGH TIME SHIFTING. THE TRANSMISSION WOULD SHIFT VIOLENTLY FROM 2ND TO 3RD GEAR AND ANYTIME YOU WOULD STOP ON AN INCLINE. WE HAVE HAD ALL THE NECESSARY RECALLS DONE TO THE VEHICLE BUT IT HAS CONTINUED TO HAVE THE SAME PROBLEM. WHEN COMMUNICATING THIS ISSUE TO THE DEALERSHIP ALL I GET IS THAT WE ARE NOT USED TO THE 9 GEAR TRANSMISSION AND WE NEED TO GET USED TO IT. I WILL BE TAKING IT IN FOR THE FOURTH TIME TO SEE IF THEY CAN FIX IT. ON A SECOND NOTE I HAVE ALSO HAD THE VEHICLE TAKEN IN TO THE SHOP TO SEE WHY THE VEHICLE SUDDENLY SHUTS OFF. THIS HAS ALSO HAPPENED TO US ON SEVERAL OCCASIONS, BUT WHEN I TAKE IT TO THE DEALERSHIP THEY TELL ME THERE IS NOTHING WRONG. THIS IS A HUGE SAFETY ISSUE AND CONCERNS ME. THIS WOULD BE A DISASTER IF IT HAPPENS TO DIE WHEN I AM ON THE HIGHWAY. I AM VERY DISAPPOINTED WITH THIS VEHICLE AND MORE SO WITH THE WAY I AM TREATED WHEN I TAKE IT TO THE DEALERSHIP. THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND IT NEEDS TO BE ADDRESSED BEFORE PEOPLE GET INJURED.

CAR CUT OFF WHILE DRIVING CLUNK WHEN PUTTING INTO REVERSE OR DRIVE HAS DELAYED ACCELERATION SOMETIMES NO ACCELERATION CAR RADIO DOES NOT COME ON AT ALL OR THE SCREEN FREEZES TRACTION CONTROL GOES ON AND OF ON ITS OWN ALTERNATOR NOT CHARGING PROPERLY OWNED THE VEHICLE FOR ABOUT A MONTH AND HALF I EXPRESSED CONCERNS WHEN I FIRST TEST DROVE THE CAR MY DEALER TOLD ME HE WOULD SEND THE CAR TO JEEP I BOUGHT IT FROM A CHEVY DEALER WITH ABOUT 34,200 MILES AS I SAID OWNED THE CAR LESS THAN 2 MONTHS HAWTHORNE CHEVROLET HAS SENT MY VEHICLE TO JEEP BEEN WITHOUT FOR OVER A WEEK HAVE NOT EVEN MADE 1ST PAYMENT YET CONTACTED JEEP CORPORATE I HAVE A CASE # 3009-95-39 BUT STILL NO SATIFACTION

Mileage: 34,500

ON WEDNESDAY MORNING, AUGUST 24TH, 2016, MY WIFE WAS DRIVING OUR 2014 JEEP CHEROKEE LATITUDE IN TRAFFIC WHEN FOR AN UNKNOWN REASON THE VEHICLE STOPPED DEAD, NO WARNING, NO COASTING TO A STOP, AN IMMEDIATE VERY ABRUPT STOP. THE STEERING WHEEL LOCKED UP, THE FRONT WHEEL DRIVE SYSTEM LOCKED UP, THE VEHICLE WAS UNRESPONSIVE TO ANY DRIVER COMMANDS. MY WIFE HAD TO SEEK ASSISTANCE IN MOVING THE VEHICLE TO A SAFE LOCATION OUT OF THE TRAFFIC LANES. WE SERIOUSLY BELIEVE THAT THIS UNINTENDED AND UNCONTROLLABLE VEHICLE ACTION IS A SAFETY ISSUE INHERENT WITHIN THIS MODEL OF 2014 JEEP CHEROKEE. UPON DIAGNOSIS BY THE LOCAL FCA DEALER, WE WERE INFORMED THAT THE VEHICLES OEM BATTERY FAILED THE LOAD TEST AND WOULD BE REPLACED UNDER THE JEEP FACTORY WARRANTY, BATTERY PART NUMBER BB94R750-AA. THE DEALERS SERVICE REPRESENTATIVES SEEMED TO BE UNCONCERNED WITH WHAT IN OUR OPINION IS A SERIOUS DESIGN FLAW WITH THIS VEHICLE. THE VEHICLE HAS RECEIVED 3 PREVIOUS SOFTWARE UPDATES UNDER FACTORY WARRANTY DUE TO SAFETY RECALLS.

Mileage: 25,708

TRANSMISSION SLIPPING AND BANGING. SLIPS AT START FROM STOP

Mileage: 500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 35 MPH, "SERVICE TRANSMISSION" WAS DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT AN UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 37,000

TRANSMISSION FAILURE DISPLAY ON THE DASH. THE CAR WOULD NOT MOVE AFTER BEING PUT IN REVERSE.THE CAR WAS STATIONARY IN THE GARAGE. THIS THE SECOND TIME THIS HAPPENED. THE CAR HAS BEEN TOWED TO THE DEALER TWICE . THE TRANSMISSION IS DOING THE SAME THING AS THE FIRST TIME . I AM AFRAID TO GO ON ANY TRIPS BECAUSE THE CAR IS NOT RELIABLE . MILEAGE ON THE VEHICLE IS 11,000.THE VEHICLE IS PRESENTLY ON A RECALL FOR THE PROBLEMS WITH THE TRANSAXLE WIRE HARNESS.S55/NHTSA 16V-529.THE TRANSMISSION JERKS AND HESITATES ON STARTS.

Mileage: 11,000

MAIN ISSUE IS WITH THE NINE SPEED TRANSMISSION ON OUR 2014 CHEROKEE. WE HAVE HAD ISSUES WITH THIS TRANSMISSION FROM THE DAY W BOUGHT CAR. INITIALLY THERE WERE THE BUMPS, BANGS, KNOCKS AND HARD ERRATIC SHIFTING BOTH UP AND DOWN SHIFTING. NOW WITH 20,000+ MILES, AND MANY-MANY TRIPS TO DEALER WE ARE STILL HAVING TO DEAL WITH A SITUATION IN WHICH THE TRANSMISSION HAS BEEN "FLASHED" TO REMOVE SECOND GEAR ON DOWNSHIFT, THUS HANGING UP IN THIRD, AND CAUSING VEHICLE TO ALMOST STALL OUT WHEN TRYING TO ACCELERATE FROM A SLOW, NON-STOPPING SPEED. THIS HAS CREATED SOME GUT WRENCHING AS WELL SITUATIONS. THE ONLY WAY I HAVE FOUND TO OVERCOME THIS PROBLEM IS TO MANUALLY SHIFT INTO SECOND GEAR - - - AND THIS IS SUPPOSED TO BE AN AUTOMATIC TRANSMISSION. MY WIFE GENERALLY USES THIS CAR AND DOES NOT REALLY UNDERSTAND THE "MANUAL SHIFTING PART". HOPEFULLY, SHE WON'T GET INJURED OR WORSE IN THIS THING!!! THIS NEEDS TO BE FIXED!!!!!

Mileage: 150

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

Mileage: 32,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE STARTED TO OVERHEAT AND FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE GEAR SHIFTED AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT RECEIVED THE RECALL NOTICE; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. IN ADDITION, THE RADIO STARTED CHANGING STATIONS AUTOMATICALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

Mileage: 20,000

THE CAR SHIFTS REAL HARD CAUSING THE CAR TO JERK AT TIMES, THEN IT MAY STALL, IT HAS TROUBLE ACCELERATING AND WHEN YOU DO IT JERKS. IT HAPPENS FROM STOPPING TO WHEN YOUR DRIVING

ON TWO SEPARATE OCCASIONS, BOTH WHILE REVERSING AND DRIVING THE CAR FORWARD, A MESSAGE HAS SUDDENLY APPEARED ON MY DASH FORCING MY CAR TO BE PUT IN PARK, THAT THE CAR IS NOT ABLE TO BE IN DRIVE, AND THE TRANSMISSION NEEDS SERVICED. AFTER THIS EVENT, THE CHECK ENGINE LIGHT APPEARS ON MY DASH FOR AT LEAST A COUPLE OF HOURS AND THEN DISAPPEARS.

Mileage: 2,300

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE BRAKING ON A RESIDENTIAL STREET THE CAR LUNGED FORWARD RESULTING IN ACCIDENTAL CONTACT WITH CAR IN FRONT OF VEHICLE.

Mileage: 38,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND THE VALVE BODY AND PARKING BRAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. ON ANOTHER OCCASION, THE HEADLIGHTS BECAME INOPERABLE AND THE "HEAD LAMP OUT" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE AND HEAD LAMPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 15 MPH, THE AUTOMATIC POWER LOCKS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR; HOWEVER, THE SPECIFICS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ..UPDATED 10/13/16 *BF *JS *TR

Mileage: 26,000

BEEN TO THE SHOP SEVERAL TIMES FOR TRANSMISSION PROBLEMS AND NEVER BEEN FIXED. ALL LIGHTS ON GEAR SHIFT STAY ALL LIT UP AND TRANSMISSION WILL GO OUT WHEN DRIVING ON BUSY ROADS I THEN GET A NOTIFICATION TO TURN OFF ENGINE WAIT AND RESTART. THIS WILL SOMETIMES HAPPEN SEVERAL TIMES IN ONE DAY.

Mileage: 34,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V5290000 (POWER TRAIN) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2014 JEEP CHEROKEE (KL) 8/29/2016 WHILE MY WIFE WAS DRIVING DOWN A BUSY HWY THE VEHICLE STALLED AND LOST ALL POWER. SHE HAD TO COAST INTO A LOCAL FIRESTATION LOT AND PARK THE VEHICLE. THE SCREEN SAID PUT CAR IN PARK AND RESTART. SHE DID IT DID NOTHING. THEN THE SCREEN SAID SERVICE TRANSMISSION AND RESTART. THE 2ND TIME SHE DID IT STARTED AND WHEN SHE PUT THE VEHICLE INTO DRIVE IT MADE A LOUD CLUNK NOISE AND SHOOK THE CAR. WE DROVE IT TO THE DEALER AND THE CODE SHOWED THE CLUTCHES WERE SEIZED. THE DEALER SAID PER CHRYSLER TO RESET THE CODE DO UPDATES AND TEST DRIVE AND SEE IF THE CODE COMES BACK ON. AFTER THEY DROVE IT 50 MILES THEY SAID IT WAS GOOD TO GO AND COULDNT DUPLICATE IT. WELL TODAY 9/19/2016 IT DID IT AGAIN THE EXACT SAME THING. THIS TIME MY WIFE HAD THE KIDS IN THE VEHICLE ON A BUSY HWY. CALLED DEALER TOOK IT TO THEM AND NOW CARS DEEMED UNSAFE AND THEE ISSUED US A RENTAL COVER BY CHRYSLER. BUT THEY ARE NOT SURE WHAT THE PROBLEM IS AND HAVE NO TIME FRAME OR WHATS WRONG WITH VEHICLE. SOMETHING IS WRONG WITH THIS VEHICLE AS THIS HAPPEN TWICE IN LESS THAN A MONTH.

Mileage: 55,000

I WAS DRIVING ON INTERSTATE 75 AND MY VEHICLE CAME TO A SUDDEN COMPLETE STOP LUCKILY IT WAS HEAVY TRAFFIC SO I WAS NOT GOING VERY FAST. THE DISPLAY SAID SERVICE TRANSMISSION AND IT WOULD NOT SHIFT TO DRIVE AFTER A FEW MINUTES AND TURNING THE VEHICLE OFF IT WORKED BUT NOW CHECK ENGINE LIGHT IS ON.

Mileage: 38,000

THERE ARE MULTIPLE RECALLS ON THIS VEHICLE THAT ARE OVER A YEAR OLD THAT CAN RESULT IN THE VEHICLE BECOME INOPERABLE WHILE DRIVING. NOTHING SEEMS TO BE HAPPENING TO RESOLVE THESE ISSUES. TWO OF THE RECALLS CAN RESULT IN LOSS OF POWER WHILE DRIVING.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO OPERATE THE VEHICLE, IT FAILED TO REGISTER THE CORRECT GEAR. IT TOOK NUMEROUS ATTEMPTS TO OPERATE THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/16*LJ THE CONSUMER STATED ONE MONTH AFTER PURCHASE, THE VEHICLE FAILED TO PULL THE BOAT FROM THE RAMP.. THE BODY RANGE REPLACED. UPDATED 12/13/16.*JB

Mileage: 90,000

THIS VEHICLE HAS BEEN SERVICED 2 TIMES SINCE I HAVE OWNED IT DUE TO LOSS OF MOTIVE POWER. NOW I AM RECEIVING A RECALL FOR AN ISSUE THAT COULD CAUSE THE SAME TYPE OF MOTIVE POWER LOSS AND POTENTIAL CRASH WITHOUT WARNING. I TRAVEL SIGNIFICANT MILES EVERY DAY WITH THIS VEHICLE AND WITH MY CHILDREN. THIS IS PUTTING LIVES AT RISK AND I AM SIGNIFICANTLY CONCERNED ABOUT THIS RECALL. I CALLED A JEEP DEALERSHIP TODAY AND WAS TOLD IT COULD BE MONTHS BEFORE THIS IS CORRECTED AS PARTS ARE NOT EVEN MANUFACTURED YET FOR THIS ISSUE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANS AXLE WIRE HARNESS NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS BEING UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,450. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 27,450

WE PURCHASED A 2014 JEEP CHEROKEE LIMITED, 4WD W/ACTIVE DRIVE 2 IN JANUARY 2014. WHEN WE PURCHASED THIS VEHICLE, WE TRADED IN A GMC TERRAIN. WE WERE CERTAIN THAT THE JEEP WAS GOING TO BE A FANTASTIC PURCHASE, KNOWING THE REPUTATION OF JEEP. WE HAVE HAD NOTHING BUT WHAT I'D CALL SERIOUS PROBLEMS WITH THE TRANSMISSION. EVERY TIME I TAKE IT IN FOR AN OIL CHANGE, I MENTION IT, AND THEY DO "SOFTWARE UPDATES." EACH SOFTWARE UPDATE THAT HAS BEEN DONE HAS NOT CORRECTED THE PROBLEM STILL. ALL IT'S DONE IS CREATED A DIFFERENT PROBLEM. THERE HAVE NOW BEEN 5 RECALLS ON THIS VEHICLE, 1 OF WHICH HASN'T BEEN TAKEN CARE OF YET BECAUSE JEEP HASN'T COME UP WITH A REPLACEMENT PART, SO I'M STUCK WITH A RENTAL RENEGADE THAT IS NOWHERE NEAR COMPARABLE TO MY CHEROKEE LIMITED 4WD, FOR AN "UNSPECIFIED AMOUNT OF TIME." MY STEERING COLUMN MAKES A GRINDING NOISE LOUDER THAN A 40 YEAR OLD TRUCK. THE DEALERSHIP TOLD ME THAT IT WAS A NORMAL SOUND. NO VEHICLE I'VE EVER DRIVEN HAS SOUNDED LIKE THIS, ESPECIALLY ONE THAT COST ME $40,000!!!

Mileage: 44,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING UP A PARKING GARAGE RAMP TRANSMISSION WENT OUT CAUSING JEEP TO ROLL BACK DOWN RAMP UNTIL BRAKES APPLIED. ALL WARNING LIGHTS CAME ON. LET JEEP SET FOR A FEW MOMENTS, SHUT ENGINE OFF, AND WHEN RESTARTED WAS ABLE TO MOVE IT TO A SAFE AREA, BUT TRANSMISSION SHIFTED HARD, JARRING THE JEEP. NEXT MORNING WHEN STARTED, JEEP RAN FINE, BUT CHECK ENGINE LIGHT WAS ON. TOOK JEEP TO DEALER TO GET CHECKED, WAS TOLD 4 NEW RECALLS ON IT INCLUDING TRANSMISSION ISSUE. NOT SURE IF THIS ISSUE IS RELATED TO CURRENT RECALL ON THE TRANSMISSION OR NOT.

Mileage: 42,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE, THE TRANSMISSION INDICATOR ILLUMINATED, AND THE "SHIFT TO PARK AND RESTART" MESSAGE APPEARED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FAILED AND THE VALVE BODY AND BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE CONTACT MENTIONED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE CONSUMER STATED THE VEHICLE BROKE DOWN ON FOUR SEPARATE OCCASIONS.. WHEN THE CONSUMER TRIED TO RESTART THE VEHICLE, THE ELECTRICAL COMPONENTS CAME ON AND THE ENGINE TRIED TO TURN OVER, BUT FAILED. ALL POWER TO THE VEHICLE WAS WORKING INSIDE; RADIO, DASH, TOUCH SCREEN AND LIGHTS WERE ON. THE CONSUMER TRIED TO RESTART IT AGAIN, BUT THE ENGINE DID NOT EVEN TURN OVER, BUT ALL THE ELECTRICAL COMPONENTS CONTINUED TO WORK. THE CONSUMER CALLED A TOW TRUCK, AND WHEN HE JUMP STARTED IT, THE VEHICLE MADE A LOUD NOISE WHEN DROPPING INTO GEAR AND JERKED UPON ACCELERATION. WHEN THE VEHICLE BROKE DOWN THE FOURTH TIME, IT DROPPED OUT OF GEAR WITH A JERKING MOTION. THE TRANSMISSION FAILED WHILE MERGING INTO THE TRAFFIC. ONCE THE VEHICLE TRANSMISSION DROPPED OUT OF GEAR, THE PARKING BRAKE ENGAGED AND THE VEHICLE PROCEEDED TO FISH TAIL ACROSS THREE LANES OF TRAFFIC. THE VEHICLE LOSS POWER STEERING AND FAILED TO ACCELERATE. UPDATED 11/08/16.*JB UPDATED 11/08/16*LJ *TR

Mileage: 11,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE HAVE BEEN SEVERAL RECALLS ON MY VEHICLE SINCE PURCHASING IT ALMOST 2 YEARS AGO. I'VE HAD TO BE INCONVENIENTLY PLACED IN A RENTAL A COUPLE TIMES AND PAY A DEPOSIT OUT OF POCKET FOR SOMETHING THAT WASN'T EVEN MY FAULT. I CONTACTED THE DEALER DAYS AFTER PURCHASING IT TO EXPRESS MY DISSATISFACTION, THEY WERE VERY UNHELPFUL. ONE MONTH AFTER PURCHASING IT IS WHEN I STARTED NEEDING TO GET THE VEHICLE SERVICED SEVERAL TIMES. THIS LATEST RECALL, I HAVE REACHED OUT TO THE DEALER AND THE "EARLIEST" APPOINTMENT ISN'T UNTIL NOVEMBER. I CALLED NHTSA CUSTOMER SERVICE TODAY TO SEE IF THEY COULD "SPEED UP THE PROCESS" BUT THEY TOO WERE VERY UNHELPFUL. THE PERSON I SPOKE WITH EXPRESSED THAT THE PARTS NEEDED TO FIX THIS RECALL WERE ALL SOLD OUT AND SHE WASN'T SURE WHEN THE PARTS WOULD BE COMING IN. NOW, I AM STUCK IN AN UNSAFE, FAULTY VEHICLE UNTIL IT CAN GET SERVICED TO THIS RECALL. IN THE SAFETY RECALL NOTICE IT STATES IN BOLD, "THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING." DRIVING THIS VEHICLE IN THE CONDITION THAT IT'S IN AND THE POTENTIAL SAFETY HAZARD IS LIFE THREATENING. WHAT EXACTLY AM I SUPPOSED TO DO NOW? I USE THIS VEHICLE EVERYDAY AND I AM NOT THE ONLY PASSENGER IN IT. I'VE CONTACTED NHTSA BEFORE AND SUBMITTED DOCUMENTATION OF ALL THE SERVICES THE VEHICLE HAS HAD, AND NOTHING WAS RESOLVED ON MY BEHALF. I'M SURPRISED LEGAL ACTION HASN'T BEEN PRESENTED TO THE MANUFACTURER FOR THESE RECALLS AND POOR QUALITY VEHICLES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST POWER AND THE DTC WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED.THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 20,000

TAKADA RECALL TRANSMISSION SHIFTS HARD IN 1 -3 GEARS, HESITATES ON ACCELERATION, STAYS IN LOW GEAR ON STEEP INCLINE, DROPS INTO NEUTRAL UNCONTROLLED AND LUNGES CAR FORWARD WHEN SHIFTING THROUGH FIRST THREE GEARS.

Mileage: 24,000

CAR WAS PARKED AND UPON STARTUP PRODUCED A LOUD BANG. CAR REVERSED AFTER A JERK AND A COMPLETE LOSS OF POWER. TURNED CAR OFF AND TURNED IT BACK ON. FELT LIKE IT RODE IN NEUTRAL WITHOUT THE ABILITY TO ACCELERATE. ALMOST CAUSED AN ACCIDENT. I HAD MY CHILD IN THE BACK SEAT. EVERY LIGHT ON THE DASHBOARD LIT UP-FAILED TRANSMISSION ECT... I HAVE PHOTO DOCUMENTATION.

Mileage: 45,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,963.

Mileage: 39,963

DRIVING DOWN THE HIGHWAY MY EMERGENCY TRANSMISSION SERVICE AND BRAKE SERVICE LIGHTS CAME ON. I IMMEDIATELY PULLED TO THE SIDE OF THE ROAD BECAUSE I COULD NO LONGER ACCELERATE. I SHIFTED THE VEHICLE INTO PARK AND RESTARTED IT, THIS TEMPORARILY SOLVED THE ISSUE. I WAS ABLE TO CONTINUE FOR 2 MILES BEFORE THE VEHICLE SUFFERED FROM THE SAME PROBLEM AGAIN. I HAD TO GET THE VEHICLE TOWED AND TRANSMISSION REPAIRED. MY JEEP HAS LESS THEN 30,000 MILES.

Mileage: 29,000

WHILE DRIVING ON THE INTERSTATE, THE LIGHTS FOR ELECTRIC STABILITY CONTROL, ENGINE AND PARK BRAKE CAME ON. THE "SERVICE TRANSMISSION" NOTICE AND "SERVICE PARK BRAKE" APPEARED. THEN THE VEHICLE WOULD NOT ACCELERATE AND WOULD GET TO 4 RPM WHILE GOING AT 50 MPH. BAD JUMPING, LURCHING, BANGING WHEN SHIFTING GEARS OR ACCELERATING FROM A STOP.

Mileage: 27,800

THE CAR WILL RANDOMLY THROW CODE AND BEGIN FLASHING TRANSMISSION PROBLEMS. IT HAPPENED TO ME WHILE DRIVING ON A CITY STREET IN ALL 3 CASES. LUCKILY I WAS NOT YET ON THE HIGHWAY. THIS SEEMS TO BE RELATED TO THE RECALL THAT HAS NO SOLUTION. THIS IS NOT ACCEPTABLE. THE CAR BECOMES UNDRIVEABLE WHILE IN MOTION. I COMMUTE 85 MILES PER DAY ON A HIGHWAY WITH A 15 MO OLD BABY. THIS IS NOT SAFE. THERE IS NO SOLUTION. I WANT A WAY OUT OF THE CAR BEFORE SEEKING LITIGATION. THIS IS THE 3RD TIME THIS HAS HAPPENED IN 6 WEEKS.

Mileage: 48,300

A YEAR AGO I PURCHASED A 2014 JEEP CHEROKEE. SHORTLY AFTER I HAD A SCARE WHEN DRIVING MY CAR AND ALL OF THE SUDDEN IT JERKED ME FORWARD AS IT JUMPED INTO THE NEXT GEAR. IT FELT LIKE THE VEHICLE GOT STUCK AS THE RPM'S WOULD REV UP BUT I WENT NO WHERE THEN ALL OF THE SUDDEN THE CAR JUMPS FORWARD.THERE IS CLEARLY A ISSUE WITH THE TRANSMISSION ALMOST GETTING STUCK THEN JERKING YOU INTO THE NEXT GEAR. I NOTIFIED THE DEALERSHIP AND THEY STATED THEY WERE AWARE OF THIS PROBLEM BUT THERE IS NO FIX. I ALSO WENT HOME AND LOOKED UP THIS TRANSMISSION ISSUE AND WAS FLOORED BY THE AMOUNT OF COMPLAINTS REGARDING THIS SAME THING! THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE AND MORE FREQUENT WHEN DRIVING. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY CHILD IN THE BACK SEAT. I DO NOT FEEL I SHOULD BE FINANCING A KNOWN FAULTY VEHICLE. THEY SHOULD OFFER A COMPLETE BUY BACK TO ALLOW ME TO PURCHASE A SAFE AND RELIABLE VEHICLE TO DRIVE. THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN TO SOMEONE SOON. PLEASE HELP!

SOMETIMES THE CAR WILL NOT GO WHEN THE GAS PEDDLE IS PUSHED, OTHER TIMES IT WILL SQUEL THE FRONT WHEELS WHEN PRESSING THE GAS PEDDLE AND SOMETIMES IT LURCHES WHEN PRESSING THE GAS PEDDLE. WE'VE TAKEN IT TO THE JEPP DEALER AND THEY HAVE DONE THE TRANSMISSION UPDATES. WE TALKED TO JIM SMOLICH JEEP DEALER AND THEY TOLD US THEY ARE WAITING FOR A RECALL BECASUE THEY CAN'T DO ANYTHING TO RESOLVE THE PROBLEM.

Mileage: 12,000

THE TRANSMISSION ON OUR JEEP HAS BEEN IN 4 TIMES FOR THIS REPAIR AND THEY ADMIT IT IS A PROBLEM WITH THE SOFTWARE. THE PROBLEM IS A HESITATION BETWEEN GEARS. IT HAPPENS WHEN YOU PULLOUT TO PASS AND IT TAKES 3 TO 4 SECONDS FOR THE TRANSMISSION TO RESPOND TO THE GAS INPUT AND THEN IT TAKES OFF BUT IT IS TO LATE AND YOU HAVE TO BRAKE AND GET BACK IN LINE. IT ALSO HAPPENS IN SNOW OR ICY CONDITIONS WHEN YOU ADD GAS IT DOESN'T RESPOND AND FEELS LIKE IT IS IN NEUTRAL AND THEN KICKS IN AND YOU LOSE TRACTION. THIS HAPPENS WHEN ENTERING A DRIVEWAY UPHILL ALSO. I'VE NEVER EXPERIENCED THIS RESPONSE FROM A VEHICLE BEFORE AND FEEL IT IS A SAFETY ISSUE.

Mileage: 300

I HAVE HAD NUMEROUS INCIDENTS WHERE THE TRANSMISSION SHIFTS UNRELIABLY AND DANGEROUSLY. OF MOST CONCERNS, I HAVE HAD IT REPEATEDLY BOTH SHIFT TO NEUTRAL, OR SHIFT TO A MUCH HIGHER GEAR WHEN TRYING TO MERGE WITH TRAFFIC FROM A STOP. IT IS SCARY TO MERGE WITH TRAFFIC ONLY TO HAVE THE CAR LOSE POWER DRAMATICALLY. SOMETIMES WHEN PRESSING THE GAS PEDAL, THE CAR JUST COASTS FOR A SECOND OR SO. APPARENTLY ONE OF THE FIXES WAS TO KEEP THE TRANSMISSION FROM SHIFTING TO 2ND OR FIRST WHEN SLOWING - YOU HAVE TO STOP COMPLETELY. AT 3 MPH, THERE IS NO ACCELERATION AVAILABLE IN 3RD GEAR. WHILE THERE HAVE BEEN A COUPLE OF SOFTWARE UPDATES, THEY HAVE ACTUALLY MADE THESE PROBLEM WORSE. I AM THE ONLY DRIVER, SO IT IS NOT AN ISSUE WITH ADAPTIVE SOFTWARE BEING CONFUSED BY MULTIPLE DRIVERS. THE DEALER PROVIDES NOTHING BUT DOUBLETALK AND APPARENTLY IS NOT BEING SUPPORTED BY FCA.

Mileage: 20,000

EVER SINCE CORWIN DODGE HAS PUT THE NEW TRANSMISSION IN, THE PROBLEM HAS WORSENED. THE ISSUE HAS BEEN DUPLICATED BY SERVICE MANAGER JD WEATHERFIELD, WHO NO LONGER WORKS FOR CORWIN DODGE (PROBABLY NEEDS TO BE LOOKED INTO). THE TRANSMISSION PROBLEM HAS BEEN DIAGNOSED SEVERAL TIMES AND UPDATES WERE SUPOSEDLY GIVEN??? LAST WEEK CHRYSLER LLC GAVE ME AN AUTHORIZATION NUMBER FOR A RENTAL THROUGH ENTERPRISE. THIS MEANS CHRYSLER WAS PAYING FOR THE RENTAL TILL MY JEEP WAS FIXED. WRONG! I LOOK AT MY BANK ACCOUNT AND THERE WAS $150 PULLED OFF OF MY DEBIT CARD! I WAS NEVER NOTIFIED THAT MY JEEP WAS DONE. I DEFINITELY WAS NOT NOTIFIED THAT I WAS PAYING FOR THE RENTAL. WHILE MY CARE IS IN THE SHOP, I NEED SOMETHING TO DRIVE. THIS IS WHY CHRYSLER LLC GAVE ENTERPRISE AN AUTHORIZATION #! I REQUEST THAT CHRYSLER TAKE BACK THE JEEP AND PAYOFF THE LOAN. ANOTHER OPTION I WAS GIVEN BY CHRYSLER WAS TO BE GIVEN A NEW JEEP LATITUDE WITH SAME MSRP AND TRANSFER MY LOAN TO THAT VEHICLE. I AM NOT ABLE TO TRADE IN CAUSE THEY OFFERED ME $12,000 AND I OWE $22,000 ON IT... I REALLY NEED A SUPERVISOR OR SOMEONE WHO UNDERSTANDS WHAT IS GOING ON WITH MY JEEP. I NEED THEM TO UNDERSTAND THAT IT IS NOT "OPERATING AS DESIGNED" ! WHEN I BOUGHT THE VEHICLE WITH 10 MILE ON IT, UP UNTIL 6,000 MILES, NEVER DID IT JUMP LIKE THAT. THEN FROM 6,000 MILES TILL 48,000 MILES AND OVER 10 SERVICES FOR THE TRANSMISSION, NOTHING BUT ISSUES. EVEN THE RENTAL I DRIVE, WHICH IS A 2016 JEEP CHEROKEE LATITUDE, DRIVES PERFECT. NOW THAT IS "OPERATING AS DESIGNED". NOT JUMING AROUND AND HESITATING BEFORE SHIFTING INTO GEAR.

Mileage: 6,000

VEHICLE HAS BEEN SERVICED MULTIPLE TIMES FOR TRANSMISSION NOT SHIFTING, SHIFTING HARD ENOUGH TO LOSE TRACTION, AND SHIFTING INTO NEUTRAL AT RANDOM. TRANSMISSION IS STILL NOT FIXED NOR FUNCTIONING PROPERLY. THIS ALSO TRIGGERS THE STABILITY CONTROL TO MALFUNCTION AND LOSE CONTROL ON SLIPPERY SURFACES. NOW THE FOUR WHEEL DRIVE FEATURE IS BROKEN AND NOT FUNCTIONING AS WELL. DEALER HAS HAD THE VEHICLE MORE THAN 6 TIMES IN THE PAST 8 WEEKS, AND SEVERAL TIMES PRIOR IN THE TWO YEARS BEFORE. THIS VEHICLES TRANSMISSION IS A HUGE SAFETY AND LOSS OF VEHICLE CONTROL ISSUE.

Mileage: 22,000

MAJOR SAFETY ISSUE. MY FAMILY AND I WERE SEVERAL CLOSE CALLS RESULTING FROM THE FAULTY TRANSMISSION. FOR EXAMPLE, NEARLY T-BONED BY ONCOMING TRAFFIC BECAUSE THE TRANSMISSION DID NOT SHIFT INTO GEAR CAUSING A HESITATION (PAUSING THE VEHICLE ONTO ONCOMING TRAFFIC). SEVERAL OTHER TIMES WHILE APPROACHING A RED LIGHT, THE JEEP WOULD JUMP (YES, LITERALLY JUMP) FORWARD NEARLY HITTING CAR IN FRONT OF US. SAME THING IN A DRIVE THRU BANK OR RESTAURANT. TRANSMISSION ISSUE BEGAN AT 6,000 MILES AND WAS PURCHASED ON 10/4/2014 (WITHIN THE 2 YR PERIOD AND BEFORE 24,000 MILES). I AM CLUELESS ON WHAT TO DO? I WANT TO THANK YOU AGAIN FOR YOUR HELP AND POINTING ME IN THE RIGHT DIRECTION IF POSSIBLE... FOR THE RECORD! THE JEEP IS NOT, I REPEAT NOT RUNNING CORRECTLY. IN THE LAST MONTH, WE WERE ALMOST IN THREE ACCIDENTS. IS THAT WHAT IT IS GOING TO TAKE, US TO GET INJURED OR WORSE? TWO WEEKS AGO WE ARE APPROACHING A RED LIGHT AND WHILE APPROACHING THE CAR IN FRONT OF ME (ABOUT 3 MPH) THE LIGHT TURNED GREEN. AND THE CAR JUMPED INTO GEAR ALMOST HITTING THE CAR IN FRONT OF ME. IF THE CAR IN FRONT OF ME WOULD NOT HAVE SPED UP, WE WOULD HAVE HIT THEM. PLEASE KEEP IN MIND, MY FOOT WAS ON THE BREAK WHILE IT WAS JUMPING FWD. I AM NO LONGER DRIVING THIS JEEP TILL IT GETS FIXED. I WANT YOU TO KNOW IT IS UNSAFE. PERIOD. I AM NOT GOING TO PUT ME. MY FIANCE, AND/OR OUR KIDS ANY LONGER. EVER SINCE CORWIN DODGE HAS PUT THE NEW TRANSMISSION IN, THE PROBLEM HAS WORSENED. THE ISSUE HAS BEEN DUPLICATED BY SERVICE MANAGER JD WEATHERFIELD THE TRANSMISSION PROBLEM HAS BEEN DIAGNOSED SEVERAL TIMES AND UPDATES WERE SUPPOSEDLY GIVEN??? PLEASE SEE ATTACHED THE LAST 11 ISSUES WITH TRANSMISSION. RESPECTFULLY REQUEST A CHRYSLER BUYBACK OPTION. LEMON LAW. THANK YOU

Mileage: 6,000

TRANSMISSION IS UNPREDICTABLE AND SOMETIMES LOSSES POWER. BIGGEST LOSS OF POWER IS WHEN SPEED HAS REDUCED WHILE GOING UP-HILL, ESPECIALLY IF THERE IS A TURN INVOLVED. AT THAT POINT, CAR CAN VIRTUAL STALL.

Mileage: 1

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE DOWNSHIFTED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

TWICE, WHILE DRIVING ON THE HIGHWAY MY VEHICLE WARNING LIGHTS CAME ON AND SAID TRANSMISSION NEEDED SERVICED, SERVICE PARKING BRAKE, SHIFT VEHICLE INTO "P" THEN DESIRED GEAR, AND VEHICLE LOST ACCELERATION ALMOST CAUSING AN ACCIDENT. THE MOST RECENT WAS 23 AUGUST 2016. I TOOK THE VEHICLE INTO THE DEALER AND THEY SAID IT WAS SUBJECT TO A RECENTLY RELEASED RECALL FROM CHRYSLER, RECALL S55 HOWEVER THEY HAVE NO PARTS TO FIX IT AT THIS TIME AND THERE WAS NO ETA ON WHEN IT WOULD BE FIXED. CHRYSLER OFFERED NO REMEDY OR ALTERNATE VEHICLE TO DRIVE UNTIL THIS PROBLEM COULD BE FIXED.

Mileage: 48,585

THE ISSUE WAS IN FACT DUPLICATED BY SERVICE ADVISOR DAVID O'NEIL SEVERAL TIMES WHEN I FIRST HAD THE ISSUE. HIS WAY TO FIX IT WAS THE UPDATES. THESE UPDATES DID NOT WORK AND ONLY MADE IT WORSE. HE WILL BE ABLE TO CONFIRM AS WELL AS THE FIRST THREE TO FOUR SERVICE RECORDS. PLEASE, LET IT BE KNOWN THAT ON 7-26-2016 @4:30PM, YOUNGBLOOD JEEP, SERVICE MANAGER, MR. PHILLIPS; CHRYSLER LLC, DISTRICT SERVICE SERVICE AND PARTS MANAGER, TONY AGUILLO; AND DISTRICT FIELD ENGINEER, TYLER YOEMANS, HAVE DENIED ME TO GET MY 2014 JEEP CHEROKEE SERVICED AT YOUNGBLOOD JEEP. THEY ALSO STATED VERBALLY THAT LEMON LAW IS NOT AN OPTION BECAUSE ITS PAST 24,000 MILES AND/OR THE TWO YEAR PURCHASE DATE OF THE NEW VEHICLE. FIRST, IT WAS PURCHASED NEW (10 MILES) FROM YOUNGBLOOD JEEP. SECOND, INITIATED SERVICE RECORDS SINCE THE VEHICLE HAD APPROX. 6,000 MILES ON IT. THIRD, PURCHASE DATE WAS 10/4/2014. TWO YEARS FROM THAT IS 10/4/2016. I HAVE THE 100,000 POWER TRAN WARRANTY AND THE EXTENDED ROUTE 66 WARRANTY THROUGH BLU CURRENT. BEFORE I UTILIZE THE ROUTE 66 EXTENDED WARRANTY I WOULD LIKE TO UTILIZE MY 100,000 POWERTRAN WARRANTY. I WAS TURNED AWAY WHEN DROPPING ME VEHICLE TO GET IT SERVICED. THE 2014 JEEP CHEROKEE LATITUDE THAT I PURCHASED IN 10/2014 IS EXTREMELY UNSAFE. I WAS ADVISED THAT I SHOULD BRING THE 2014 JEEP CHEROKEE LATITUDE TO A "TRANSMISSION SPECIALIST" I WAS ALSO ADVISED BY MY. PHILLIPS THAT THE OPERATING DESIGN OF THE TRANSMISSION IS TO COMPLETELY STOP THEN ACCELERATE AFTER BEING COMPLETELY STOPPED. TWO THINGS... ONE, IF YOU COME TO A STOP LIGHT AND THE LIGHT TURNS GREEN, I SHOULD STOP BEFORE I ACCELERATE? TWO, WHEN I AM TURNING LEFT AND CROSSING ONCOMING TRAFFIC, I SHOULD STOP EVEN IF I HAVE SIGNIFICANT ROOM TO TURN LEFT?

PURCHASED THE 2014 JEEP CHEROKEE JUNE 2014. AT 7,000 MILES IT STARTED BANGING INTO GEAR FROM 2ND TO 3RD. BROUGHT IT IN A FEW TIMES WITHIN THAT YEAR AND THEY COULDN'T DUPLICATE THE CONDITION BUT REFLASED THE TCM UNIT SEVERAL TIMES. AFTER CHANGING DEALERSHIPS MONTHS LATER THE FOLLOWING YEAR IN 2015 I ADDRESSED THE PROBLEM TO THEM. SAME THING IN WHICH THE PROBLEM COULDN'T BE DUPLICATED. IN FEBRUARY ANOTHER TRIP TO THE DEALERSHIP AND THIS TIME THEY FOUND THE DEFECT IN THE TRANSMISSION VALVE BODY. THE REPAIR WAS MADE. APRIL 7 2016 BACK TO THE DEALERSHIP WITH THE SAME SIMILAR PROBLEM. THIS TIME THEY REPLACED THE TRANSMISSION. NOW THE PROBLEM IS WITH DELAYED DOWNSHIFTING WHILE CHANGING LANES MOSTLY. I WAS ALMOST REAR ENDED WITH MY SON DRIVING ON HIS DRIVING PERMIT. THAT WAS VERY CLOSE. HE EVEN EXPRESSED HIS CONCERN OF THE VEHICLE NOT RESPONDING TO A DOWNSHIFT. HE NOW IS RELUCTANT TO DRIVE MY JEEP. IT HAS BECOME A HAZARDOUS SITUATION WHILE DRIVING. SOMETIME IN SEPTEMBER I WILL ADDRESS THE ISSUE IN THE DELAYED DOWNSHIFTING PROBLEM.

DRIVING AT LOW SPEEDS ON A CITY STREET, THE CAR STARTED TO SHAKE AND BUCK AND STOPPED WITHOUT WARNING. I GOT A MESSAGE READOUT THAT SAID TRANSMISSION FAILURE. THEN IT SAID TO START THE CAR IN PARK? IT TOOK SEVERAL TRIES, BUT I HAD CARS IN BACK OF ME HONKING AND HAD TO MOVE IT. FINALLY IT STARTED BUT CONTINUES TO SHAKE AND KEPT TURNING OFF. I MANAGED TO GET IT INTO A PARKING LOT SO IT WAS SAFE. THE DEALER SAYS IT IS SOME PART IN THE TRANSMISSION AND THEY ARE REPAIRING IT. I AM TOO SCARED TO DRIVE IT AGAIN. I COMMUTE ON A MAJOR HIGHWAY AT HIGH SPEEDS. IF IT HAPPENS AGAIN, I WILL PROBABLY BE KILLED.

Mileage: 22,000

I HAVE A JEEP CHEROKEE LATITUDE. IT HAS BEEN RECALLED 5 TIMES AND TODAY SHUTDOWN ABRUPTLY WITH A TRANSMISSION FAILURE.IT PUT ME AT CONSIDERABLE RISK AS I WAS IN THE MIDDLE OF FAST MOVING TRAFFIC. THIS IS UNACCEPTABLE. I CALLED THE MANUFACTURER AND ASKED THAT JEEP EXTEND MY WARRANTY FOR THREE YEARS AS I HAVE NO CONFIDENCE IN THE VEHICLE. SO FAR THEY HAVE REFUSED. HOW OUTRAGEOUS. YES, PURCHASE OUR VEHICLE THAT WILL PUT YOU AT RISK AND EXPECT NO COMPENSATION FORM JEEP. HOW DO WE START A CLASS ACTION SUIT?

Mileage: 32,000

WHEN "SERVICE TRANSMISSION" INDICATOR GOES ON, THE TRANSMISSION BECOMES INEFFECTIVE AND VEHICLE LOOSES POWER. THE VEHICLE USUALLY REMAINS IN THIS CONDITION FOR SEVERAL HOURS BEFORE INDICATOR WARNING GOES AWAY AND TRANSMISSION BECOMES OPERATIVE. DEALERSHIP INSTALLED A SOFTWARE FIX BUT THE PROBLEM HAS REOCCURRED SINCE THE FIX. CONCERNED ABOUT SAFETY IF PROBLEM OCCURS AT HIGH SPEEDS OR IN HEAVY TRAFFIC. THE SEVERAL OCCURANCES TO-DATE HAVE ALL OCCURRED AT LOW SPEEDS. THE INTERNET IS FULL OF COMPLAINTS REGARDING THIS ISSUE

Mileage: 47,250

ONGOING ISSUES WITH 9 SPEED TRANSMISSION SINCE THE VEHICLE WAS DELIVERED NEW. 8 SERVICE DATES IN DEALER SERVICE SHOP VARYING FROM 1-30 DAYS DURATION TOTALING 64 DAYS. TRANSMISSION HAS BEEN REPLACED COMPLETELY TWICE, TRANSMISSION CONTROL MODULE REPLACED TWICE, MULTIPLES SOFTWARE UPDATES UNDER WARRANTY. DATE OF OCCURRENCE LISTED IN THIS FORM IS THE LAST DATE OF SERVICE. FOLLOWING ARE SYMPTOMS: TRANSMISSION DOES NOT DOWNSHIFT WHEN SLOWING AROUND CURVES AND LUGS IN TOO HIGH OF A GEAR WHEN ACCELERATING. 'TRANSMISSION INTERMITTENTLY SLIPS WHEN SLOWLY ACCELERATING ON MODERATE TO STEEP SLOPES FROM A STOP - THEN ABRUPTLY LUNGES INTO GEAR. 'WHEN AT SPEED, THE TRANSMISSION EXHIBITS LONG DELAYS WHEN ACCELERATION IS ATTEMPTED. 'WHEN SHIFTING INTO REVERSE, TRANSMISSION INTERMITTENTLY DOES NOT INITIALLY ENGAGE ' THEN ABRUPTLY ENGAGES. 'TRANSMISSION UNEXPECTEDLY DISENGAGES OR SHIFTS INTO NEUTRAL.

Mileage: 4,459

WHILE DRIVING 10-15 MPH IN MY NEIGHBORHOOD MY JEEP SLIPPED OUT OF GEAR MADE A GRINDING NOISE AND CAME TO AN ABRUPT STOP. MY ENGINE LIGHT CAME ON AND A "SERVICE TRANSMISSION" WARNING POPPED UP. MY DASHBOARD INSTRUCTED ME TO SHIFT THE CAR IN TO "P" THEN INTO MY DESIRED GEAR. I SHIFTED THE CAR IN TO PARK, PRESSED ON THE BRAKE AND SHIFTED THE CAR INTO "D" RELEASED THE BRAKE AND PROCEEDED TO STEP ON THE GAS ONLY TO HAVE THE ENGINE REV LIKE IT WAS STILL IN NEUTRAL OR PARK. I SHIFTED THE CAR BACK INTO PARK AND SHUT OFF MY VEHICLE. I RESTARTED THE VEHICLE AND ATTEMPTED TO PLACE THE CAR IN "D." THE TRANSMISSION MADE A GRINDING NOISE AND DID NOT SHIFT SMOOTHLY INTO GEAR MAKING A LOUD CLICKING SOUND. THIS HAPPENED TWICE IN A SPAN OF 500 FT. A TRANSMISSION SHOP COULDN'T FIND A ISSUE AND RECOMMENDED I TAKE IT TO A JEEP DEALERSHIP. IT IS CURRENTLY THERE HAVING THE SAME ISSUES.

Mileage: 50,900

VEHICLE DOESN'T IDLE AT STOP SIGNS OR LIGHT, OFTEN THE ENGINE SHUTS DOWN IF BRAKE IS APPLIED ABRUPTLY. WHEN SELECTING DRIVE FROM REVERSE THE VEHICLE ENGINE DIES AND SAME WITH TURNING LEFT OR RIGHT IF YOUR FEET IS NOT ON THE ACCELERATOR PEDAL. HAPPENS BOTH ON THE HIGHWAY OR AROUND LOCAL STREETS.

Mileage: 69,000

I STARTED MY CAR AND SHIFTED IT TO REVERSE ON A SLIGHT DECLINE IN MY DRIVEWAY. THE CAR SHOOK AND MADE A STRANGE NOISE. I PUSHED THE ACCELERATOR AND CAR ROLLED FOWARD NOT DOING ANYTHING. I SHIFTED IT BACK TO PARK AND THE WHOLE CAR SHOOK AGAIN. I DID IT AGAIN FROM PARK TO REVERSE TO DRIVE AND IT SHOOK EVERY TIME. THE DASH SAID SERVICE TRANSMISSION AND PARKING BRAKE. I TURNED THE CAR OFF AND NOW IT ONLY HAS THE SERVICE TRANSMISSION LIGHT ON. I TRIED AGAIN A DAY LATER AND IT DOES SHIFT BUT MAKES A CRUNCHING SOUND UNDER THE CLUTCH. I CONTACTED CHRYSLER AND THEY ARE CALLING ME BACK WITH A CASE WORKER. MY JEEP HAS 18000 MILES ON IT. I HAVE HAD NO OTHER ISSUES EXCEPT THE DELAY FROM 2ND GEAR AND THE DELAY OF THE CAR TAKING OFF WHEN YOU ACCELERATE BUT I FIGURED IT WAS DESIGNED THAT WAY.

Mileage: 18,000

I HAVE HAD MULTIPLE INSTANCES OF THE TRANSMISSION FALLING OUT OF GEAR AND LOSING ALL POWER. IN ORDER TO GET ANY ACCELERATION I HAVE TO RESTART THE CAR MULTIPLE TIMES. AT THIS POINT I WILL BE UNABLE TO GET ABOVE 5-10 MPH. WHEN SHIFTING BETWEEN GEARS DURING THESE INSTANCES THE CAR WILL JERK VIOLENTLY AS I SHIFT BETWEEN P R N & D. ON ONE OCCASION THE CAR ACCELERATED IN REVERSE WHEN THE DASH SHOWS THAT I WAS IN D. IN EVERY INSTANCE THIS HAS OCCURRED WHILE I WAS DRIVING THE VEHICLE. MULTIPLE TIMES BOTH ON THE FREEWAY AND ON CITY STREETS. WHEN THE ISSUE OCCURS MY CHECK ENGINE, SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND TRACTION CONTROL LIGHTS COME ON. THE ISSUE IS NOT AFFECTED BY SPEED, TURNING, ETC. I CURRENTLY HAVE A REPLACEMENT TRANSMISSION IN THE CAR AND HAVE HAD IT INTO TWO DIFFERENT DEALERSHIPS MULTIPLE TIMES FOR THIS ISSUE AND AM STILL EXPERIENCING THE PROBLEM. I HAVE TAKEN VIDEO RECORDS OF THE LATEST INSTANCES AND SHOWN THE SERVICE ADVISORS.

Mileage: 44,000

I DIDN'T KNOW JUST HOW QUIRKILY SENSITIVE THIS VEHICLE WOULD BECOME TO STARTING OFF; ESPECIALLY AFTER FCA STARTED RECALLS FOR TRANSMISSION SOFTWARE UPDATES. THIS (R01) WAS COMPLETED ON THE VEHICLE, (MARCH 2015 AT 17,399 MILES). UNTIL I GOT RID OF THE VEHICLE IN MAY 2016 IT BECAME A CRAP-SHOOT AS TO HOW THE VEHICLE WOULD RESPOND TO ACCELERATION FROM EITHER A FULL OR ROLLING STOP. IN MAY 2015 (20,362 MILES), I HAD MY FIRST TRANSMISSION FAILURE AFTER MAKING A TURN FROM A FULL STOP. THERE WERE SERVICE TRANSMISSION AND PARKING BRAKE WARNINGS. I STOPPING,PUT THE VEHICLE INTO PARK AND TURNED OFF THE IGNITION. I WAS ABLE TO RESTART AND ENGAGE THE TRANSMISSION AND DRIVE TO DEALERSHIP. DIAGNOSES FOUND MULTIPLE STORED CODES RELATED TO THE TRANS FLASH RECALL. IN AUGUST 2015, (23,861 MILES) THERE WAS THE 2ND INCIDENT WHEN THE TRANSMISSION LOCKED INTO 2ND GEAR WHILE GOING DOWN A WINDING ROAD AND REMAINED SO UNTIL WE WERE ON FLATTER GROUND. THE DEALER REPROGRAMMED THE TRANSMISSION CONTROL MODULE. 25 DAYS LATER (AUG 31, 2015 AND 24,174 MILES) THE VEHICLE WAS BACK IN THE SHOP WHEN THE 'SERVICE SHIFTER AND TRANSMISSION' INDICATORS CAME ON. DIAGNOSES FOUND DTCS P0978 AND U0402, WHATEVER THAT MEANS. I FILED A COMPLAINT WITH FCA JEEP CUSTOMER SERVICE (CASE #27729231) ON SEPTEMBER 2, 2015. THEY OFFERED NO SOLUTION OR RESOLUTION. IN MAY 2016, (34,833 MILES) WHILE DRIVING UP A WINDING HILL AT ABOUT 40 MPH THE VEHICLE WENT INTO NEUTRAL AND WOULD NOT ENGAGE ANY GEAR OTHER THAN PARK. I PROCEEDED TO PUT THE VEHICLE IN PARK, TURN-OFF THE IGNITION, RESTART THE VEHICLE, AND ENGAGE THE TRANSMISSION WHICH NEVER GOT OUT OF 3RD GEAR ON THE DRIVE TO A JEEP DEALER. THEY REFER TO THIS AS 'LIMP' MODE, WHICH TELLS ME A LOT ABOUT WHAT FCA KNEW OF THEIR TRANSMISSION PROBLEMS. THEY FOUND AND REPLACED A FAULTY TRANSMISSION VALVE BODY WHICH FACILITATES ELECTRONIC TRANSMISSION SHIFTING FROM ONE GEAR TO ANOTHER.

Mileage: 34,833

2014 JEEP CHEROKEE - TRANSMISSION IS TERRIBLE. REVS AND DOES NOT SHIFT; DELAYS IN SHIFTING. JERKS AND PAUSES. I HAVE HAD NOTHING BUT PROBLEMS FOR 2 YEARS; MY LEASE IS UP IN MAY 2017. I WILL NOT GET ANOTHER JEEP PRODUCT.

Mileage: 2,200

IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, IT'S A COIN FLIP IF YOU'RE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. THIS IS GOING TO SHORTEN THE LIFE OF THE JEEP. IT ALSO HANGS OUT IN 2ND GEAR FOR TOO LONG. WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT IS AGGRESSIVE, LURCHING TRANSITION.

Mileage: 15,000

THIS ZF 9 SPD TRANSMISSION IS THE WORST THING INVENTED. IT SHIFTS ERACTIC, ROUGH, CLUNKY, AND SLIPS. TOLD DEALER ABOUT IT, HAD IT IN FOR SOFTWARE UPDATE, STILL DOING THE SAME. I WILL TRADE IT AWAY AS SOON AS I CAN.

STOPPED AT INTERSECTION TO PULL OUT. PRESSED ON THE GAS AND HAD ACCELERATION FOR 1 SECOND AND THEN LOST ALL POWER. DID NOT HAVE THE ABILITY TO GO FORWARD. LUCKILY I HAD ENOUGH MOMENTUM TO GET OFF THE ROAD. IF NOT I COULD HAVE BEEN KILLED.

Mileage: 33,500

CAR WAS PURCHASED BRAND NEW IN MARCH OF 2014. HAS CONSISTENTLY HAD ISSUES WITH THE TRANSMISSION. CAR SHIFT HARD (IN THE LOWER GEARS), TRANSMISSION MAKES LOUD NOISES, AND HAS REPEATEDLY JERKED FORWARD WHEN DOWNSHIFTING. THERE HAVE BEEN A FEW TIMES WHERE I NEARLY REAR ENDED ANOTHER VEHICLE DUE TO THIS. HAVE HAD THE CAR BACK TO THE DEALER FOR ALL RECALLS AND TRANSMISSION SOFTWARE UPDATES AS REQUIRED. I AM CURRENTLY AT 75,000 MILES AND NOW THE CAR IS RANDOMLY STALLING WHEN SLOWING DOWN OR BACKING OUT OF MY DRIVEWAY. I AM GOING TO BE TAKING IT TO THE DEALERSHIP IN TWO WEEKS WHEN I AM ON VACATION TO SEE WHAT THE ISSUE IS. VERY UNSAFE VEHICLE!

TRANSMISSION SHIFTING VERY ROUGH.WHEN IT CHANGES GEARS IT JUMPS,LURCHES ABRUPTLY WHILE DRIVING

Mileage: 10,000

MAJOR ISSUES WITH THE 9 SPEED TRANSMISSION. VEHICLE JUMPS, BANGS AND LURCHES FORWARD WHEN COMING TO A STOP. IT ALSO LUNGES FORWARD WHEN LIGHTLY TAPPING THE GAS. ALSO EXPERIENCING ISSUES WITH THE LOWER GEARS (1-4). EXTREMELY ROUGH SHIFTS BETWEEN (1-4). I BROUGHT IT IN FOR SERVICE SEVERAL TIMES AND AS PER THE SERVICE DIRECTOR, "VEHICLE SHIFTING AS DESIGN INTENT". BACK IN JAN 2016, I PULL THE JEEP OUT OF THE DRIVEWAY AND TRY TO PUT IT IN DRIVE AND GIVE IT GAS, IT WOULD NOT MOVE. SEEMED LIKE IT WAS IN A HIGHER GEAR (4 OR 5) INSTEAD OF 1ST GREAT. I TURNED THE VEHICLE OFF, WAITED A FEW MINUTES AND THEN BACK ON. THE CHECK ENGINE LIGHT WAS ON AND I WAS ABLE TO ATLEAST DRIVE IT TO PICK UP MY KID AT THE BUS STOP BUT IT WAS RUNNING EXTREMELY ROUGH. I BROUGHT IT IN FOR SERVICE AND THEY SAID IT'S NOT THE TRANS BUT THEY DID REPLACE A CAMSHAFT SENSOR. STILL EXPERIENCING ISSUES WITH THE SHIFTS AFTER REPLACING THE SENSOR. JUST THIS PAST WEEK THE VEHICLE STOPPED DRIVING WHILE MY WIFE AND 2 KIDS WERE DRIVING ON A MAJOR HIGHWAY IN NJ. THE JEEP WAS STILL RUNNING, AC WAS ON, ALL THE LIGHTS LIT UP ON THE DASHBOARD AND THE POWER STEERING ALSO STOPPED WORKING. LUCKILY, MY WIFE WAS ABLE TO MUSCLE THE CAR ONTO THE SHOULDER. WE CALLED SERVICE DEPT AND THEY SENT A TOW TRUCK. THE DRIVER GOES TO PUT IT IN REVERSE AND IT GOES FORWARD, NOT ONCE BUT TWICE! THIS IS AN EXTREMELY DANGEROUS VEHICLE! ANY HELP IS GREATLY APPRECIATED!

Mileage: 23,000

WHEN I GOT OFF WORK ONE MORNING, ABOUT TO GET ON INTERSTATE BUT JEEP WAS ACTING FUNNY, ALL THE WARNING LIGHTS CAME ON, SO I DECIDED TO STAY ON SERVICE ROAD, CAME TO A LIGHT AND STOPPED, MIND YOU ALL THE LIGHTS WERE BLINKING AND THEN MY WIPERS STARTED GOING OFF, THE JEEP WOULDN'T GO THEN IT DIED. I TRIED THREE TIMES TO PUSH THE START BUTTON BUT THE JEEP DIDNT START UNTIL FINALLY THE 3RD TIME, IT DIDN'T DRIVE WELL, SPUDDERS UNTIL I PULLED OVER INTO A PARKING LOT, THE CAR WARNING LIGHTS WERE ON AND FLASHING WIPERS GOING WITHOUT BEING ON. I TURNED THE CAR OFF AND WAITED FOR ABOUT 15 MINUTES AND IT CAME BACK ON STILL HAD WARNING LIGHTS ON BUT NOT FLASHING AND THE CAR DROVE FINE ALL THE WAY TO THE DEALERSHIP. THIS HAPPENED ABOUT 5 WEEKS AGO THEY FOUND NOTHING WRONG. ABOUT TWO WEEKS I WAS BACKING UP, THEN PUT IN DRIVE AND THE JEEP CONTINUE TO BACK UP, HAD TO PUT IN PARK THEN IN DRIVE TO GO FORWARD THIS HAPPEN THREE TIMES ON THAT DAY, THEN ON SAME DAY WAS DRIVING ON THE INTERSTATE AND GOING ABOUT 73 MPH IT WAS DRIVING ROUGH, THE RPMS STAYED ON 4 AND NEVER DID IDAL DOWN. TOOK TO DEALERSHIP AGAIN, NOTHING WRONG. THEN ON FRIDAY 7/29/16 SAME THING WITH ALL THE LIGHTS AND WIPERS GOING OFF, BACK TO DEALERSHIP, AS OF YESTERDAY TUESDAY STILL NOTHING WRONG. I BROUGHT WITH 176 MILES ON IT, NEVER GOT THE EXTRA WARRENTY OR SERVICE WARRENTY SORRY DON'T THE MONEY FOR THAT, I HAD TO PAY FOR MY OWN RENT A CAR, DEALERSHIP WON'T PAY FOR IT. I HAVE 57000 MILES ON MY CAR IN TWO YEARS, ALL HWY MILES I WORK FAR FROM HOME. I WANT TO TRADE BUT WILL BE UPSIDE DOWN VERY BAD. I DON'T FEEL SAFE IN THIS JEEP AND WILL NEVER BUY ANOTHER ONE EVER, EVER, EVER... JEEP DEALERSHIP DOESN'T GIVE A RAT'S [XXX] EITHER. NOT A HAPPY CAMPER. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 56,127

LIGHTS STARTED FLASHING ON DASH INCLUDING TRANSMISSION NEEDS SERVICE. THEN CAR JUST LOST POWER WHILE DRIVING . VERY DANGEROUS AS I HAD TO COAST ACROSS 3 LANES OF HEAVY TRAFFIC. LUCKILY OTHER DRIVERS WERE PAYING ATTENTION AND BRAKED FOR ME OR IT WOULD HAVE BEEN A BAD REAR END COLLISION. THE CAR TOLD ME TO RESTART IT. THAT ALLOWED ME TO DRIVE IT HOME WITH SERVICE TRANSMISSION LIGHT ON . MADE SERVICE APPOINTMENT IMMEDIATELY. WHEN I WENT TO TAKE IT SERVICE A WEEK LATER, THE CAR HAD RESET ITSELF!!! DEALERSHIP WAS ABLE TO RECALL THE FAILURE CODES

Mileage: 11,500

MY JEEP HAS BEEN IN THE SHOP TWICE IN 2 WEEKS FOR TRANSMISSION ISSUES, HARD SHIFTS LUNGING, LOST POWER ECT...THEY RETRAINED MY TRANSMISSION THE FIRST TIME & REPLACED THE VALVE BODY THE 2ND TIME. YET IT IS STILL NOT WORKING RIGHT.

Mileage: 31,500

SINCE PURCHASING THE CAR NEW, IT SPORADICALLY HESITATES WHEN I STEP ON THE GAS AND SOMETIMES IT LURCHES FORWARD. TWICE I HAVE ALMOST BEEN BROADSIDED WHEN PULLING OUT ONTO A HIGHWAY OR CHANGING LANES. I AM AFRAID TO DRIVE THE CAR IN TRAFFIC BECAUSE IT IS UNPREDICTABLE AND I CAME VERY CLOSE TO BEING HIT WITH MY GRANDSON IN THE CAR LAST MONTH. DRIVERS THINK I DELIBERATELY SLOW DOWN AND THEY GET ANGRY WITH ME. IN MY DRIVEWAY, SOMETIMES THE ENGINE JUST REVS INSTEAD OF MOVING THE CAR LIKE IT IS IN NEUTRAL BUT I HAVE IT IN DRIVE. OTHER TIMES I TRY TO SLOWLY PULL UP BEHIND A CAR AT A STOP SIGN AND THE CAR WILL LURCH FORWARD. IT IS LIKE THE CAR SHIFTS ITSELF INTO NEUTRAL AND IT DOESN'T MATTER IF I AM SITTING STILL IN THE DRIVEWAY OR GOING 70 MPH ON THE HIGHWAY. I HAVE SEEN THE TACHOMETER REV UP WHEN THIS OCCURS. I AM GOING TO BE HIT ONE OF THESE DAYS IF SOMETHING ISN'T DONE. I ASKED THE DEALER IF OTHER JEEPS ARE DOING IT AND HE SAID, "YES", BUT DIDN'T OFFER ANY SOLUTION. THERE HAVE ALREADY BEEN THREE RECALLS ON THIS MODEL AND YEAR FOR COMPROMISED UCONNECT COMPUTER SYSTEM, WINDSHIELD WIPER SHORTING PROBLEM AND LIFT GATE, BUT THEY ARE NOT LIFE THREATENING LIKE THE CURRENT PROBLEM. PLEASE HELP. THIS PROBLEM OCCURS AT LEAST ONCE A MONTH, BUT SOMETIMES DAILY....NO PATTERN OR REASON. IT CAN BE FIRST THING IN THE MORNING WHEN I PULL OUT OF THE GARAGE OR ON A LONG TRIP. USUALLY IT DOESN'T LAST LONG, BUT LONG ENOUGH TO LEAVE ME IN THE MIDDLE OF THE ROAD OR LANE CHANGE WITH ONCOMING TRAFFIC. I AM 67 YEARS OLD SO THIS IS NOT GOOD FOR MY HEART EITHER...IT SCARES ME TO DEATH. I DON'T WANT TO DRIVE IT ANYMORE, BUT I CAN'T AFFORD TO GET A NEW CAR AND IT'S THE ONLY TRANSPORTATION I HAVE. THE ODOMETER JUST TURNED OVER 21,000 MILES.

Mileage: 20,500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION JERKED FORWARD WHEN THE CONTACT'S FOOT RELEASED THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST TEN TIMES AND THEY ARE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,800.

Mileage: 17,800

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED MORE THAN FIVE TIMES AND WAS TOWED TO THE DEALER EACH TIME FOR DIAGNOSTIC TESTING AND REPAIR. THE DEALER REPLACED THE TRANSMISSION AND VARIOUS SENSORS, BUT THE FAILURE CONTINUED TO RANDOMLY PROGRESS. THE DEALER WAS UNABLE TO PROVIDE A REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REPAIR REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING SERVICE TRANSMISSION DISPLAY CAME ON. SOON AFTER LOST ACCELERATION TO CAR UNABLE TO DRIVE

Mileage: 11,000

I HAVE A 2014 JEEP CHEROKEE. 3 RECALLS (SHIFTING, WIPERS AND LIFT GATE) STILL WAITING ON THE PARTS FOR THE LIFT GATE. MASSIVE SHIFTING ISSUES. LOW SPEEDS TRANSMISSION SLAMS INTO THE LOWER GEAR AND HESITATES TO SHIFT IN A HIGHER GEAR. SITTING IN A LINE THE CAR WILL JUMP FORWARD EVEN WITH FOOT ON THE BRAKE. DRIVING APPROX. 60 MPH ON INTERSTATE ROUNDED A CURVE, THE TRANSMISSION DID A WEIRD NOISE AND THE WHOLE CAR SHIFTED TO THE RIGHT, THE CAR SLAMMED INTO THE LOWER GEAR, ALMOST LOOSING CONTROL. IF YOU DO NOT COME TO A FULL STOP BEFORE TRYING TO ACCELERATE, THERE IS A 2 TO 5 SECOND HESITATION BEFORE IT WILL DOWNSHIFT AND GO FORWARD. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE OF THIS. DRIVING DOWN A STREET AT APPROX. 25 MILES PER HOUR THE CAR ACCELERATED THEN DOWNSHIFTED ALMOST IMMEDIATELY CAUSING A WHIP LASH EFFECT. I HAVE HAD IT LOOKED AT THE DEALER EVERY TIME I HAVE TAKEN FOR A OIL CHANGE AND THEY SAY JEEP KNOWS IT A PROBLEM BUT DON'T KNOW HOW TO FIX IT. THEY DO UPDATES ON THE SYSTEM BUT NOTHING HAS HELPED. THIS LAST TIME MADE IT WORSE. HOW LONG DOES JEEP HAVE TO "KNOW" A PROBLEM EXISTS BEFORE THEY FIX IT OR BUY THEM BACK? DOES SOMEONE HAVE TO DIE? IT HAS BEEN VERY CLOSE SEVERAL TIMES. THERE HAVE BEEN SO MANY INCIDENCES ITS HARD TO PICK JUST ONE. THIS HAS BEEN A CONSTANT PROBLEM SINCE THE FIRST "UPDATE" ABOUT 6 MONTHS AFTER I BOUGHT THE VEHICLE. I HAVE A SPECIAL NEEDS CHILD, I DON'T HAVE THE MONEY TO TRY TO TRADE THIS CAR OFF AS UPSIDE DOWN AS I AM...I NEED SOME HELP.

Mileage: 28,000

WAS DRIVING ON HIGHWAY, WHEN THE "SERVICE TRANSMISSION" WARNING CAME ON. CAR WOULD NOT ACCELERATE. WAS ABLE TO PULL OVER. TURNED CAR OFF, SAT FOR A FEW MINUTES, RESTARTED CAR, "SERVICE TRANSMISSION" LIGHT WAS OFF, BUT SERVICE ENGINE LIGHT WAS ON AND REMAINED ON. WAS ABLE TO DRIVE CAR. THIS HAPPENED SEVERAL MORE TIMES, I HAVE TAKEN IT TO THE DEALER. WAITING TO HEAR BACK WHAT THE PROBLEM IS.

Mileage: 31,600

I HAVE RECEIVED 2 SAFETY RECALLS R40/NHTSA 15V-461 S 27/ NHTSA 16V-240 I HAVE TAKEN THE VEHICLE TWICE TO THE DEALER FOR THE BUCKING IN THE TRANSMISSION. I ATTEMPTED TO BRING IN THE VEHICLE EARLY AUGUST APPT. TODAY IS 7/25, I WAS TOLD BY THE DEALERSHIP THERE WAS TIME FOR AN OIL CHANGE, HOWEVER I NEED TO WAIT TILL 8/29 TO ADDRESS THE RECALLS. THE RECALLS SOUND URGENT AND I DRIVE EVERYDAY. THE DEALERSHIP IS MAKING ME WAIT OVER 1 MONTH. PLEASE HELP DEALER IS HUDSON CHRYSLER JEEP DODGE RAM 625 ROUTE 440 JERSEY CITY, NJ 07304 THANK YOU *TR

Mileage: 73,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY AND THERE WAS CONSTANT UNINTENDED ACCELERATION WHEN THE GEARS CHANGED. WHILE CHANGING GEARS TO PULL INTO THE DRIVEWAY, THE VEHICLE SURGED FORWARD INTO THE GARAGE WITHOUT WARNING. THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED AT RANDOM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE TRANSMISSION SERVICE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE INSTRUMENT PANEL SUGGESTED RESTARTING THE VEHICLE. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 09/27/16*LJ *CN

Mileage: 37,000

THE TRANSMISSION IN THE 2014 AND 2015 JEEP WAS THE FIRST TO USE 9-SPEED. IT CREATES A ROUGH CHANGE IN GEARS, OFTEN TIMES STALLING WHILE TRYING TO ACCELERATE (INCREDIBLY DANGEROUS), AND CREATING A BUMPY RIDE. THE SOFTWARE "FIX" RECOMMENDED BY JEEP DOES NOTHING TO FIX THE ISSUE.

Mileage: 9,000

THE TRANSMISSION HAS HAD ISSUES SINCE I GOT THE CAR, THE DEALER HAS DONE SEVERAL SOFTWARE UPDATES BUT NONE COMPLETELY SOLVE THE ISSUE. THE CAR FEELS LIKE IT WOBBLES WHEN IT ACCELERATES FROM A STOP AND THEY CANNOT SEEM TO FIX THIS PROBLEM OR ADMIT THAT THERE IS ONE. ALSO, WHEN YOU TURN THE STEERING WHEEL IT MAKES A GRINDING OR WHINING NOISE AND I HAVE BROUGHT IT BACK TWICE FOR THIS. THEY JUST GREASE THE SYSTEM AND IT STAYS QUIET FOR MAYBE 10 MILES. I'M CONCERNED THAT THIS COULD LEAD TO A MUCH BIGGER ISSUE IN TERMS OF SAFETY IF IT LOSES STEERING TO SOME DEGREE.

Mileage: 1,000

THE TRANSMISSION/GEAR BOX HAS BEEN CONSISTENTLY TERRIBLE AND HAS ONLY WORSENED WITH TIME. I HAVE HAD THE VEHICLE FOR 2 YEARS, AND THE TRANSMISSION JUST BANGS AROUND. MANY TIMES, I AM ON THE GAS AND TAP THE BREAKS TO RE-ACCELERATE TO HAVE THE TRANSMISSION SPIN, THEN ENGAGE AND BANG THE CAR FORWARD. I IMAGINE THE TRANSMISSION HAS ONLY A YEAR OR TWO LEFT BEFORE IT WILL NEED TO BE REPLACED.

Mileage: 33,000

2014 JEEP CHEROKEE SHIFTS ROUGH IN LOWER GEARS, SHIFTS INTO NEUTRAL WHEN DRIVING ON HIGHWAY OR COMING DOWN HILLS, AND DOES NOT ACCELERATE AT ALL WHEN STEPPING ON GAS AND MOVING OUT INTO TRAFFIC, AND TRANSMISSION SLIPPING. WHEN TAKEN TO DEALERSHIP AT LEAST 2 TIMES, I REPORTED THE VEHICLE WAS UNSAFE. DEALERSHIP (ATLANTIC CHRYSLER JEEP) REPORTED ON SERVICE RECEIPT, "UNABLE TO DUPLICATE CONCERN ON ROAD TEST".

Mileage: 59,584

SINCE GETTING THIS VEHICLE IN OCT. 2014 WE HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE CAR SWITCHES GEARS WHEN IT SHOULDN'T AND LUNGES FORWARD. ALSO WHEN YOU SLOW DOWN TO STOP THE CAR LURCHES AND SHAKES BEFORE COMING TO A COMPLETE STOP. SOMETIMES YOU CAN FEEL THE PEDAL PUMPING UNDER YOUR FOOT WHEN YOU ARE MOVING SLOWLY IN TRAFFIC. WHENEVER YOU ARE GOING UP ANY TYPE OF HILL THE ENGINE SOUNDS LIKE IT IS GOING TO EXPLODE. WE HAVE TAKEN IT TO THE DEALERSHIP WHERE WE PURCHASED IT NUMEROUS TIMES AND CONTINUE TO JUST BE TOLD THAT IT IS A KNOWN ISSUE WITH 2014 JEEP CHEROKEE'S. THERE IS ALSO A CLICKING NOISE BY THE TIRES WHENEVER YOUR MAKE A TURN. WE ALSO TOOK IT TO THE DEALERSHIP FOR THIS AND THEY CLAIM THEY DIDN'T NOTICE ANYTHING. IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF! WE SHOULD NOT HAVE THESE PROBLEMS WITH A CAR THAT HAS LESS THAN 20,000 MILES ON IT! I CANNOT WAIT TO GET RID OF THIS JEEP. I'VE HAD OLDER CARS IN THE PAST AND HAD NOT NEARLY THE AMOUNT OF PROBLEMS AS I HAVE HAD WITH THIS JEEP. IT DOESN'T FEEL SAFE TO DRIVE. JEEP IS WELL AWARE OF THIS ISSUE YET THEY CONTINUE TO DO NOTHING ABOUT IT.

Mileage: 4,927

WHILE DRIVING ON THE HIGHWAY AT 65 TO 70 MPH, MY CAR WOULD GO IN TO SAFE MODE THE MASSAGE SAID. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" THE ENGINE LIGHT AND TRACTION LIGHTS CAME ON TO. I HAD TO COAST OVER TO THE BRAKE DOWN LANE. I WOULD TURN THE CAR OFF WAIT FOR 2TO 3 MIN'S THEN RESTART THE CAR. ALL MASSAGES CLEARED BUT THE CHECK ENGINE LIGHT STAYED ON. THE NEXT DAY THE ENGINE LIGHT CLEARED I TOOK IT TO THE DEALER. HE SAID, NO LIGHTS NO CODES NO PROBLEM. THIS CONTINUED TO HAPPEN ABOUT 10 TIMES OVER 5 MONTHS. EVERY TIME THE CAR WENT IN FOR A RECALL I WOULD TELL THEM. THE SAME ANSWER, NO LIGHTS NO CODES NO PROBLEM. FINALE I HAD A PROBLEM WITH ELECTRICAL. AFTER 3 DAYS THEY FOUND A PINCHED WIRE IN THE MAIN HARNESS GOING THROUGH THE FIRE WALL. THIS SERVICE DEPARTMENT TOLD ME THE NEXT TIME THE CAR FAILED IN SAFE MODE ( DO NOT SHUT IT OFF ), HAVE IT TOWED WITH THE CAR RUNNING , THIS WAY THEY COULD CHECK THE CODES IN THE FAIL MODE. AFTER 5 MORE TIMES, IT HAPPENED WHEN THE DEALERSHIP WAS OPEN. THEY DID A SOFTWARE UPGRADE. A SOFTWARE 6 FLASH FOR TCM AND A PCM. 3 DAYS LATER ON JULY 4 IT HAPPENED 4 TIMES, THEN 4 TIMES GOING TO WORK AT NIGHT ON JULY 4 FOR JULY 5. THEN ON JULY 5 GOING TO THE DEALERSHIP . I HAD IT TOWED IN SAFE MODE. AFTER ABOUT 2 HOURS THEY CALLED ME. IT NEEDS A NEW TRANSMISSION. THEY SAID THERE ARE NONE IN THE USA, THEY ARE ON BACK ORDER, THERE IS NO TIME FRAME THEY CAN GIVE ME TO HOW LONG IT WILL TAKE. I DID GET A RENT A CAR, BUT MY WIFE AND I CAN NOT GO KAYAKING. NO RACKS ON RENTALS AND A SMALLER CAR DOES NOT DO FOR ME. NOW I HAVE A PAYMENT AND NO CAR NO TIME FRAME FOR WHEN I GET MY CAR BACK PULSE THE LIABILITY OF A RENTAL THAT JUST DOES NOT WORK FOR US.

Mileage: 57,000

WHILE DRIVING, TRANSMISSION SUDDENLY SHIFTS INTO NEUTRAL. THE VEHICLE LOSES THE ABILITY TO ACCELERATE. ALL YOU CAN DO IS (HOPEFULLY) STEER IT TO THE SIDE OF THE ROAD WITHOUT GETTING HIT. THIS HAS HAPPENED TWICE NOW - THE FIRST TIME IN NOVEMBER 2015, THE SECOND IN JUNE 2016. ON BOTH OCCASIONS I HAVE TAKEN IT TO OUR LOCAL JEEP DEALER FOR REPAIR. ALL THEY DO IS "UPDATE" THE SOFTWARE. THIS CLEARLY ISN'T WORKING. I CALLED THE "JEEP CARES" HOTLINE AND THEY REFUSE TO TALK ABOUT THE ISSUE, REFERRING ME BACK TO THE LOCAL DEALER. THE LOCAL DEALER DOESN'T KNOW WHAT TO DO BESIDES UPDATE THE SOFTWARE. THIS IS REALLY DANGEROUS. HAD WE BEEN TRAVELLING ON A BUSY FREEWAY WITH MULTIPLE LANES WHEN THIS HAPPENED, IT WOULD LIKELY HAVE CAUSED A CRASH. YOU LOSE THE ABILITY TO ACCELERATE! ALL YOU CAN DO IS STEER! BOTH TIMES THAT IT HAS HAPPENED WE HAVE BEEN DRIVING AROUND 60 MPH ON RURAL HIGHWAYS.

Mileage: 38,797

EXPERIENCING HARD SHIFTS IN THE ZF 9-SPEED TRANSMISSION. THIS ALSO INCLUDES A DELAYED 1ST GEAR INITIATION, IT REGULARLY TAKES UP TO A SECOND FROM WHEN THE PEDAL IS DEPRESSED TO WHEN 1ST GEAR GETS INITIATED. OFTEN GET HARD SHIFTS IN 2ND AND 3RD GEAR AS WELL. THESE EVENTS OCCUR ON A REGULAR BASIS.

Mileage: 33,565

ABOUT TWO WEEKS AGO, AS I WAS DRIVING TO WORK IN MY 14' JEEP CHEROKEE, THE CLUSTER READ BRAKE TO PARK WHEN I WAS DRIVING UP HILL AND THE SHIFTER WAS STILL IN DRIVE. WHEN THIS OCCURRED, THE VEHICLE BEGIN TO SLOW DOWN AND CAME TO DEAD STOP IN THE MIDDLE OF THE HIGHWAY WHERE THE VEHICLE BEHIND ME ALMOST HIT ME FROM BEHIND. AT THIS POINT I PUT THE SHIFTER INTO PARK TURNED OFF THE JEEP, TURNED BACK ON THE JEEP AND DROVE IT. THE TRANSMISSION LIGHT WENT ON AND I DECIDED TO TAKE INTO THE DEALERSHIP AS THE JEEP IS STILL UNDER WARRANTY. THE DEALERSHIP RETAINED THE JEEP FOR ABOUT A WEEK, THEY RAN UPDATES AND LOOKED AT THE JEEP. THEY DO NOT WHY IT OCCURRED OR IF THE UPDATES THEY DID RESOLVED THE SHIFTING ISSUE. AT THIS POINT, I REFUSED TO DRIVE THE JEEP HOME FOR THE CONCERN OF MY SAFETY THAT IT MIGHT HAPPEN AGAIN.

Mileage: 70,000

I WAS BACKING OUT OF A PARKING SPACE AND MY CAR REFUSED TO GO INTO REVERSE, BUT WOULD GO FORWARD INSTEAD. I ENDED UP HAVING TO STOP THE ENGINE AND RESTART THE CAR IN ORDER TO GET IT TO GO INTO REVERSE. A WEEK LATER, I WAS DRIVING AND STOPPED FOR A MINUTE BY PUTTING MY FOOT ON THE BRAKE AND WHEN I WENT TO CONTINUE MY CAR WOULD NOT GO FORWARD. CARS WERE HONKING THEIR HORNS AT ME BUT I COULD NOT GET IT TO GO FORWARD. FINALLY I LIGHTLY TOUCHED THE IGNITION SWITCH AND THE CAR PROCEEDED TO DRIVE FORWARD. WHEN I SPOKE TO THE DEALERSHIP AFTER THE FIRST INCIDENT, THEY SAID THAT I WOULD HAVE TO REPRODUCE THE PROBLEM AT LEAST 5 TIMES BEFORE THEY WOULD ADDRESS IT. BOTH INCIDENTS HAPPENED WHILE I WAS IN BUSY AREAS IN OUR TOWN.

Mileage: 20,000

MY JEEP CHEROKEE LATITUDE HAS BEEN PLAGUED WITH TRANSMISSION PROBLEMS. AT 20,000 MILES TRANSMISSION JERKED AND CAUSED THE CAR TO BASICALLY STOP UNEXPECTED ON THE ROAD. DEATH TRAP! I'M AT 45,000 MILES AND BACK STARTING TO GO OUT AGAIN. THIS VEHICLE HAS MAJOR TRANSMISSION ISSUES AND IT'S NO SECRET. A LADY EVEN STOPPED ME IN HOLLYWOOD AND PULLED UP NEXT TO ME AND ASKED IF I EVER EXPERIENCED JERKING AND STOPPING WITH THE VEHICLE. ARE YOU KIDDING ME THIS IS SO RAMPED AND NEEDS TO BE FULLY RECALLED BEFORE PEOPLE GET KILLED!

Mileage: 46,000

MY VEHICLE HAS BEEN RUNNING FINE, UNTIL MONDAY JUNE 27, 2016 IT STALLED AT A STOP LIGHT, A FEW MINUTES LATER IT CRANKED AND I WAS ON MY WAY. YESTERDAY JUNE 28, 2016 IT DID THE SAME THING. THEN TODAY JUNE 29,2016 IT STALLED AND MY CHECK ENGINE LIGHT TURNED ON AND SAID SERVICE TRANSMISSION. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION IN THESE VEHICLES. THIS JUST IS NOT RIGHT.

Mileage: 43,629

WHEN THE VEHICLE IS IN DRIVE, IT WILL GO INTO NEUTRAL SAFETY MODE. THIS WILL NOT ALLOW THE VEHICLE TO MOVE. IT HAS DONE THIS ON 4 SEPARATE OCCASIONS. EACH TIME STRANDING THE VEHICLE IN THE MIDDLE OF THE ROAD AND ON 3 OF THE OCCASIONS THE POLICE HAVE BEEN CALLED TO ENSURE SAFETY. IT HAS TO BE TOWED BACK TO THE DEALER AND THE FIRST AND THIRD TIME WE HAVE BEEN TOLD THE VALVE BODY NEEDED REPLACED. THE FIRST TIME WAS IN JAN OF 2016 AND IT WENT UNTIL MAY BEFORE THE 2ND TIME OCCURRED. WE NOW HAVE HAD THE VEHICLE IN THE GARAGE FOR ALL BESIDES 2 WEEKS UNTIL IT HAS DONE IT FOR THE 4TH TIME. THE THIRD TIME WE HAD IT FOR 3 HOURS. WE WERE TOLD CHRYSLER WOULD NOTT REPLACE THE TRANSMISSION ON THE LAST VISIT. THERE HAVE BEEN MANY REPORTS OF TRANSMISSION PROBLEMS REPORTED TO CHRYSLER AND THAT THEY ARE AVOIDING A SERIOUS SAFETY ISSUE WITH THESE VEHICLES. WHEN THESE VEHICLES GO INTO NEATRAL SAFETY MODE. IT LEAVE THE OPERATOR WITHOUT A MEANS TO MOVE OUT OF TRAFFIC.

Mileage: 44,000

TRANSMISSION FAILED WHILE DRIVING AT ABOUT 60 MPH ON A HIGHWAY. LOST POWER, LOST POWER STEERING. COULD BARELY STEER CAR TO THE SIDE OF THE ROAD. TURNED OFF, WAITED, RESTARTED AND IT RAN FINE. SERVICE TRANSMISSION LIGHT CAME ON FOR A WHILE, THEN WENT OFF AFTER ABOUT 50 MILES. THIS HAPPENED FOR THE SECOND TIME ON JUNE 27, 2016. AFTER THE FIRST TIME SEVERAL MONTHS AGO WE TOOK THE VEHICLE TO THE DEALERSHIP FOR A SOFTWARE UPDATE, THIS IS REALLY DANGEROUS. LOSING POWER AND POWER STEERING WHILE TRAVELING DOWN A HIGHWAY AT 60 MPH COULD RESULT IN AN ACCIDENT IF IT HAPPENED IN TRAFFIC. LUCKILY FOR US, TRAFFIC WAS LIGHT SO WE WE ABLE TO GET OFF THE ROAD ON BOTH TIMES THIS HAS HAPPENED. MUST BE A SOFTWARE DEFECT, AS THE ENGINE IS RUNNING FINE.

Mileage: 28,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION WHILE THE VEHICLE WAS ON AN INCLINE, IT WOULD NOT SHIFT INTO DRIVE. THE VEHICLE WENT INTO NEUTRAL AND DRIFTED BACKWARDS. ALSO, WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE SPEED REDUCED. THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

Mileage: 22,000

MY JEEP STALLS WHILE IT SHIFTS GEAR WHILE SLOWING DOWN. IF I ANTICIPATE THE STOP SIGN OR LIGHT, AND SLOW DOWN GRADUALLY LONG BEFORE I GET TO THE STOP SIGN OR LIGHT, IT PREVENTS STALLS IN MOST CASES. THIS IS VERY DANGEROUS AS YOU CAN IMAGINE WHILE IN THE MIDDLE OF THE INTERSTATE AND BETWEEN LANES, PERHAPS. THE LAST TIME I WAS AT MY USUAL DEALERSHIP WAS DUE TO THE TRANSMISSION LIGHT BEING ON AND AFTER A FEW DAYS, THAT ISSUE APPEAR TO BE CORRECTED, NOW THIS. IF I COULD I WOULD SIMPLY GET RID OF THIS VEHICLE.

Mileage: 22,888

TRANSMISSION FAILED, STARTING TO WORK AND SELECTED DRIVE AND A HUGE CLANK! WOULD NOT GO INTO ANY GEAR. TOW TRUCK, DEALERSHIP FOR REPAIRS. IT WAS A SOLENOID IN THE TRANSMISSION THAT HAD FAILED.

Mileage: 45,000

THE TRANSMISSION JUMPS WHEN SHIFTING FROM FIRST TO SECOND GEAR. THE TRANSMISSION ALSO "DROPS" WHEN SHIFTING OUT OF PARK TO REVERSE.

Mileage: 43,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND JERKED BEFORE MOVING FORWARD. IN ADDITION, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STOPPED MOVING AND THE "SERVICE TRANSMISSION" AND "SERVICE PARKING BRAKE" SENSOR WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED APPROXIMATELY EIGHT MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

POWER LIFT GATE WILL NOT OPERATE ALL THE TIME, SOMETIMES I HAVE TO MANUALLY LIFT UP THE LIFT GATE TO GET INTO THE INSIDE TRUNK AREA. RECALL R 27 HAS BEEN PERFORMED IN ALL 3 PARTS. CHECK THE ELECTRICAL CONNECTORS, INSTALL MODULE WATER SHIELD,AND REPLACE MODULE CONNECTORS AND INSTALL MODULE. I HAVE BEEN BACK TO SELLING DEALER FOR THIS ISSUE MANY TIMES FOR THE INOPERATIVE HATCH ISSUE CUSTOMER CAIRS HAVE BEEN OPENED ON THIS ISSUE WITH NO SUCCESS. DEALER AND CHRYSLER ADVISE ME WHEN IT HAPPENS BRING IN THE VEHICLE SO WE CAN SEE THE PROBLEM. I AM WORRIED ABOUT THE POTENTIAL ELECTRICAL FIRE POTENTIAL DUE TO THIS SYSTEM NOT OPERATING AS DESIGNED. I HAVE BEEN TO THE DEALER ABOUT THIS SINCE DEC OF 2013 1 MONTH AFTER PURCHASE DUE TO THE FACT THAT THE DEALER CAN NOT DUPLICATE THE COMPLAINT AT THEIR SHOP NOTHING IS WRITTEN UP BECAUSE NO PROBLEM FOUND. THE MOST RECENT TRIP TO THE DEALER WAS JUNE 13 2016. THIS ISSUE ALWAYS HAPPENS WHEN THE VEHICLE IS IN PARK ENGINE RUNNING OR ENGINE OFF BUTTON ON DASH WILL NOT ACTIVATE LIFT GATE EITHER KEY FOB WILL NOT ACTIVATE LIFT GATE AND WHEN I GET OUT OF THE VEHICLE TO ATTEMPT TO OPEN LIFT GATE WITH LIFT GATE BUTTON THIS WILL NOT WORK EITHER. I HAVE TO MANUALLY OPEN THE LIFT GATE BY OPENING THE HATCH AND RAISING THE LIFT GATE AS IF THE VEHICLE WAS NOT EQUIPPED WITH THE POWER LIFT GATE ACCESSORY. PLEASE HELP RESOLVE THIS LONG STANDING ISSUE, I RETIRED FROM CHRYSLER AFTER 41 YEARS OF SERVICE IN WARRANTY, CUSTOMER SERVICE AND TECH. I AM NOT MAKING UP THIS ISSUE. SINCE THE RECALL REPAIR DATE OF 4-15-2016 THE TRANS WILL SHIFT HARD FROM STOP LIGHTS ALSO.

Mileage: 34,000

THE CAR HESITATES WHEN I STEP ON THE GAS. WHERE I LIVE, I HAVE TO PULL OUT ON MAIN STREET WHICH IS A 3 LANE ROAD. I HAVE TO FIND A BREAK IN THE TRAFFIC AND PULL OUT QUICKLY. I HAVE ALMOST BEEN HIT A COUPE OF TIMES BECAUSE THE CAR DID NOT RESPOND WHEN I PUT MY FOOT ON THE GAS. IT WILL GO BUT VERY SLOWLY AND THEN KICK IN A FEW SECONDS LATER CAUSING THE CAR TO JOLT. THIS HAPPENS VERY INCONSISTENTLY. IT COULD HAPPEN IN THE MORNING FOR 2 WEEKS AND THEN NOT DO IT FOR ANOTHER 2 WEEKS. I HAVE BROUGHT IT IN TO THE DEALER BUT OF COURSE, IT NEVER WILL DO IT FOR THEM.

TRANSMISSION DOES NOT KNOW WHEN TO SHIFT. WHEN ACCELERATING FROM A DEAD STOP IT SEEMS UNDER POWERED LIKE IT IS IN TO HIGH OF A GEAR. THEN WHEN I PUSH DOWN ON THE ACCELERATOR IT LURCHES FORWARD. IF I WERE BEHIND SOMEONE THIS COULD BE DANGEROUS.

Mileage: 23,000

06/05/16 I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I BEGAN TO GO ON THE RAMP FOR THE HIGHWAY AND SUDDENLY IT WOULDN'T GO AND SHUT DOWN AND SAID "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" "PULL CAR OVER AND PUT IN P THEN DESIRED GEAR." THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO CAME ON AND WOULD NOT GO AWAY. I WAS ALMOST REAR ENDED BECAUSE OF THIS ISSUE AND WAS IN THE MIDDLE OF THE RAMP NOT ABLE TO MOVE MY VEHICLE. I RESTARTED THE CAR MULTIPLE TIMES AND WAS FINALLY ABLE TO GET IT MOVED OFF THE ROAD. THE STEERING WAS DIFFICULT AND WHEN I PUT THE VEHICLE IN DRIVE IT MADE A LOUD NOISE AND WOULD'T MOVE. I PUT THE CAR IN PARK AGAIN AND RESTARTED UNTIL I WAS ABLE TO GET IT OFF THE ROAD. THE MESSAGES ABOUT THE PARKING BRAKE AND TRANSMISSION HAD WENT AWAY BUT CHECK ENGINE AND TRACTION CONTROL WOULD NOT GO OFF. IT WAS A LATE SUNDAY AFTERNOON AND THE DEALERSHIP WAS CLOSED SO I HAD TO WAIT UNTIL THE NEXT DAY TO BRING IT IN TO THE DEALERSHIP. I TOOK IT FIRST THING MONDAY MORNING (06/06/16) AND SAT THERE WAITING FOR 4 HOURS UNTIL THE SERVICE ADVISOR CAME AND TOLD ME MY JEEP NEEDED SOME UPDATES AND THE LEVER ON THE TRANSMISSION WAS LOOSE AND THEY HAD TO TIGHTEN IT WAS FIXED AND EVERYTHING WAS GOOD TO GO. DROVE THE VEHICLE STRAIGHT HOME NO ISSUES AND MY HUSBAND DROVE IT TO WORK THE FOLLOWING DAY WITH NO ISSUES REPORTED. DAY 2 AFTER REPAIRS THE SAME ISSUES CAME BACK.

Mileage: 25,100

05/14/16 I WAS STOPPED AT A LIGHT AND WHEN IT TURNED GREEN I BEGAN TO GO AND SUDDENLY IT WOULDN'T GO AND SHUT DOWN AND SAID "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" "PULL CAR OVER AND PUT IN P THEN DESIRED GEAR." THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO CAME ON AND WOULD NOT GO AWAY. I WAS ALMOST REAR ENDED BECAUSE OF THIS ISSUE AND WAS IN THE MIDDLE OF THE INTERSECTION NOT ABLE TO MOVE MY VEHICLE. I RESTARTED THE CAR MULTIPLE TIMES AND WAS FINALLY ABLE TO GET IT MOVED OFF THE ROAD. THE MESSAGES ABOUT THE PARKING BRAKE AND TRANSMISSION HAD WENT AWAY BUT CHECK ENGINE AND TRACTION CONTROL WOULD NOT GO OFF. IT WAS A LATE SATURDAY AFTERNOON AND I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPEN. I WAS TOLD THEY WERE ABOUT TO CLOSE AND I COULD BRING IT IN MONDAY. I TOOK IT FIRST THING MONDAY MORNING (05/16/16) AND SAT THERE WAITING FOR 4 HOURS UNTIL THE SERVICE ADVISOR CAME AND TOLD ME MY JEEP NEEDED SOME UPDATES AND IT WAS FINE. I ASKED TO SPEAK TO THE MECHANIC AND I WASN'T ALLOWED TO AND I HAVE TO ARGUE WITH HER TO TELL ME WHAT THE UPDATES WERE. I WAS ASSURED THE ISSUE HAD BEEN FIXED WITH THE TRANSMISSION AND PARKING BRAKE WITH THE UPDATES....ONLY TO HAVE THE SAME ISSUE 2-3 WEEKS LATER.

Mileage: 23,922

06/08/16 I WAS ON MY WAY TO WORK WHEN 2 HOUSES DOWN MY VEHICLE SUDDENLY WOULDN'T GO AND SHUT DOWN AND SAID "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" "PULL CAR OVER AND PUT IN P THEN DESIRED GEAR." THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ALSO CAME ON AND WOULD NOT GO AWAY. I RESTARTED THE CAR MULTIPLE TIMES AND WAS FINALLY ABLE TO GET IT MOVED OFF THE ROAD. THE STEERING WAS DIFFICULT AND WHEN I PUT THE VEHICLE IN DRIVE IT MADE A LOUD NOISE AND WOULD'T MOVE. I PUT THE CAR IN DRIVE AND WHEN I PRESSED THE GAS PEDAL THE VEHICLE MOVED IN REVERSE RATHER THAN FORWARD. I PUT IT IN PARK AGAIN AND RESTARTED UNTIL I WAS ABLE TO GET IT BACK INTO MY DRIVEWAY. THE MESSAGES ABOUT THE PARKING BRAKE AND TRANSMISSION HAD WENT AWAY BUT CHECK ENGINE AND TRACTION CONTROL WOULD NOT GO OFF. AFTER GETTING IT BACK HOME I CALLED CHRYSLER TO HAVE THEM SEND A TOW TRUCK TO TAKE THE VEHICLE TO THE DEALERSHIP AS THIS IS A HUGE SAFETY HAZARD TO BE ON THE ROAD. UPON ARRIVING TO THE DEALERSHIP, I ASKED FOR A LOANER VEHICLE. AFTER AN HOUR WAIT I WAS INFORMED THAT NO LOANERS WERE AVAILABLE AND HAD TO RENT A VEHICLE FROM ENTERPRISE (PAID $50 OUT OF POCKET FOR DEPOSIT), BECAUSE THEY WANTED A TRANSMISSION SPECIALIST LOOK AT IT AND HIS SCHEDULE WAS BOOKED. BEFORE LEAVING, I WAS SHOWN 12 CODES THAT HAD POPPED UP. THE FOLLOWING DAY 06/09/16, I CALLED CHRYSLER'S CORPORATE OFFICE TO SEE WHAT OPTIONS COULD BE DONE TO MAKE THIS RIGHT AS THIS IS THE 4TH TIME TOTAL AND 3RD IN A 30 DAY WINDOW WITH TRANSMISSION ISSUES. THEY CALLED THE DEALERSHIP AND WERE INFORMED THAT THE DEALERSHIP HAS TRIED TO FIX THE ISSUE BUT CANNOT FIND A SOLUTION TO FIX THE ISSUES I AM HAVING. CORPORATE RESPONDED WITH SAYING THAT I WOULD BE GIVEN A CASE MANAGER TO HANDLE MY ISSUES AND THEY WOULD CONTACT ME IN THE NEXT 48 HOURS.

Mileage: 25,137

TRANSMISSION FAILED TO ENGAGE ON START UP, CAR LIMPED TO DEALERSHIP, AND IS AWAITING A NEW TRANSMISSION. VEHICLE HAS LESS THAN 14500 MILES

Mileage: 14,500

CAR INTERMITTENTLY HAS EXTREMELY ROUGH SHIFTS GOING FROM 1ST TO 2ND AND 2ND TO 3RD AND WILL SOMETIMES JUST NOT GO ANYWHERE DURING THESE SHIFT POINTS FOR A SECOND OR TWO, CREATING A PROBLEM WHEN ENTERING TRAFFIC. PROBLEM SEEMS WORSE IF THE CAR IS ON AN INCLINE, EVEN A SLIGHT INCLINE. HAVE HAD SEVERAL SOFTWARE UPDATES, BUT THE PROBLEM PERSISTS.

PLEASE READ...TRAVELING ON INTERSTATE 75 N / APPROXIMATE SPEED 65 - 75 MPH / VEHICLE "TURNED OFF, WENT DEAD" / COASTED THROUGH TWO LANES TO GET TO AN EMERGENCY SIDE SPOT! IT TRULY IS A MIRACLE THAT WE WERE NOT RAN OVER!!! CONTACTED A WRECKER SERVICE AND HAVING TO WAIT 1 1/2HRS ON THE SIDE OF A BUSY INTERSTATE, OUR VEHICLE WAS LIFTED AND TAKEN TO A DEALERSHIP / THE WRECKER DRIVER WASN'T ABLE TO GET VEHICLE STARTED OR OUT OF GEAR UNTIL HE ACCESSED HELP VIA HIS PHONE, WHICH ALLOWED HIM TO MOVE GEAR BUT STILL DIDN'T CRANK / NEXT DAY, A REP FROM THE DEALERSHIP CALLED AND SAID THE VEHICLE STARTED UP AND THE ISSUE MENTIONED ABOVE COULD NOT BE REPLICATED??? A STRANGE REPORT WAS GIVEN THAT THERE SEEM TO BE GREASE FROM AN UNKNOWN SOURCE THAT WAS SEEN UNDER THE VEHICLE AND PERHAPS THAT CAUSED THE PROBLEM??? WE PICKED THE VEHICLE UP AND MADE IT HOME (70 MI) / THIS IS EXTREMELY WORRISOME, NOT TO MENTION, OF COURSE IT COULD BE DEADLY! PLEASE HELP.

Mileage: 23,515

ON MAY 5, 2016, I WAS DRIVING ON A WELL TRAVELED STREET IN MY 2014 JEEP CHEROKEE LATITUDE. I HAD JUST MADE A RIGHT TURN AND WAS DRIVING AT A SLOW PACE IN ORDER TO MERGE INTO ON COMING TRAFFIC. I PRESSED ON THE GAS AND NOTHING HAPPENED. I LOOKED AT THE DASH AND REALIZED THAT THE CAR HAD SHUT DOWN. I HAD NO ENGINE POWER, NO ELECTRICAL, NOTHING. I MANAGED TO COAST TO THE RIGHT LANE, AND ATTEMPTED TO RESTART THE CAR; NOTHING HAPPENED. AFTER SITTING FOR APPROXIMATELY 10 MINUTES, THE CAR FINALLY STARTED. I IMMEDIATELY DROVE TO THE DEALERSHIP WITH THE CHECK ENGINE LIGHT ON. THE CAR WAS KEPT FOR A WEEK, AND I WAS TOLD THEY WERE UNABLE TO DUPLICATE THE CONCERN. I PICKED THE CAR UP AND TWO WEEKS LATER THE CHECK ENGINE CAME ON AGAIN. ONCE AGAIN, I IMMEDIATELY DROVE TO THE DEALERSHIP. AFTER TWO DAYS, I WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED (CAR IS CURRENTLY IN SHOP AWAITING THIS REPAIR). PRIOR TO THIS INCIDENT, THIS CAR HAD BEEN TO THE DEALERSHIP AT LEAST TWO TIMES FOR WHAT SEEMED TO BE TRANSMISSION RELATED ISSUES; SLAMMING INTO GEAR AND LURCHING FORWARD. EACH TIME I WAS TOLD THE ISSUE COULD NOT BE DUPLICATED.

Mileage: 45,750

WHEN SLOWING DOWN TO ALMOST A STOP (I.E. LIGHT CHANGE FROM RED TO GREEN) AND THEN ACCELERATING THE CAR LUNGES OR JERKS FORWARD SOMETIMES WITH ENOUGH FORCE TO CAUSE THE REAR WHEELS TO SPIN. THIS OCCURS FREQUENTLY BUT NOT ALL THE TIME. THIS HAS BEEN OCCURING FOR QUITE A WHILE AND HAS BEEN TAKEN INTO THE DEALER FOR TRANSMISSION UPDATES SEVERAL TIMES

Mileage: 33,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE CONTACT SHIFTED THE VEHICLE INTO DRIVE, IT SHIFTED IN REVERSE ON ITS OWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE TO ATTEMPT TO REPLICATE THE FAILURE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY SIX TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,200.

Mileage: 11,200

TRANSMISSION SHIFTS HARD. SO HARD THAT IT SNAPS MY NECK! PROBLEM IS MOSTLY WITH 1-2 AND 2-3 SHIFTS. BEEN TO THE DEALER AT LEAST 3 TIMES WHERE THEY UPGRADED SOFTWARE. NOW THEY TELL ME TO LIVE WITH IT.

Mileage: 300

SHIFTING IN THE LOWER THREE GEARS IS JERKY,ROUGH,INCONSISTANE AND DANGEROUS....!!!!

Mileage: 400

FOR THE SECOND TIME IN A MONTH THE TRANSMISSION FAILED. MULTIPLE VEHICLE WARNING SYSTEMS STARTED SOUNDING INCLUDE "CHECK TRANSMISSION", "PUT VEHICLE IN PARK, THEN SELECT GEAR", ACCOMPANIED BY WARNING CHIMES, THE ENGINE LIGHT, ETC. IT OCCURRED DURING RUSH-HOUR TRAFFIC IN WASHINGTON, DC IN 4 LANES OF TRAFFIC - THE VEHICLE TRANSMISSION DIED. THE SAME THING HAPPENED JUST OVER A MONTH AGO; THE DEALER CLAIMED THEY DID A SOFTWARE FIX PREVIOUSLY.

Mileage: 30,000

VEHICLE STALLING WHILE IN MOTION,(FEELS LIKE IT SHIFTS ITSELF INTO NEUTRAL) ONLY DASH NOTIFICATION IS SAYING TO TO PLACE IN PARK AND SHIFT TO DESIRED GEAR. THIS HAPPENED 3 TIMES IN 3 DAYS,ALL THREE TIME MY SAFETY WAS AT RISK AS YOU ARE UNABLE TO ACCELERATE. I HAD TO WAIT UNTIL IT COASTS TO A FULL STOP TO SHIFT TO PARK AND THEN SEVERAL TRIES TO RESTART VEHICLE, ONCE STARTED CAR STILL WILL NOT MOVE WHEN PRESSING GAS PEDAL FOR FEW MOMENTS ALTHOUGH RPMS ARE AT 5 OR 6 LIKE ITS NOT IN GEAR. IN ALL INSTANCES I WAS IN TRAFFIC AND ALMOST REAR ENDED BY OTHER VEHICLES. THERE IS NO WARNING LIGHTS OR SOUNDS THAT MAKE YOU AWARE THAT AN ISSUE IS HAPPENING SO YOU CAN PULL TO SAFETY.JEEP IS IN DEALERSHIP NOW BUT AM AFRAID THEY WILL TELL ME THEY CANNOT DUPLICATE THE PROBLEM, REFLASH THE MODULE AND SEND ME ON THE WAY. I HAVE RESEARCHED THE PROBLEM AND THIS IS A COMMON PROBLEM AND COMMON REPAIR SCENARIO AT DEALERSHIP BUT DOES NOT FIX ISSUE. I AM AFRAID I WILL BE REAR ENDED BY A FAST MOVING VEHICLE AS THIS HAS HAPPENED 2 TIMES ON THE HIGHWAY AND ONCE IN MIDDLE OF INTERSECTION. IT IS VERY SCARY WHEN THIS HAPPENS AS I HAVE HAD MY GRANDCHILDREN IN THE VEHICLE 2 TIMES WHEN IT OCCURRED. I AM VERY UNHAPPY WITH THIS CAR AS IT IS MY FIRST PURCHASE NOT LEASE IN 10 YEARS. I DON'T KNOW WHAT I AM GOING TO DO, STILL WAITING TO HEAR FROM DEALERSHIP WHICH IS ANOTHER ISSUE AS I TOOK IN YESTERDAY AT 7AM AND IT IS NOW THE 2ND DAY AT 9 AM AND NOBODY HAS CALLED. I MISSED A DAY OF WORK YESTERDAY AND HAVE TO GO OUT OF TOWN FOR WORK FOR 2 DAYS TOMORROW. THIS REPORT IS MY PROOF IF I SHOULD BE KILLED IN MY JEEP THAT THERES AN ISSUE OF IT STALLING IN TRAFFIC AND HIGHWAY CONDITIONS.

Mileage: 38,000

THE CAR STALLS WHEN GIVING IT GAS LEAVING ME AND MY FAMILY VULNERABLE IN INTERSECTIONS AS WELL AS SHIFTING VERY ROUGHLY.

Mileage: 500

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

Mileage: 32,000

AFTER ONLY 21000 MILES AND REGULAR MAINTENANCE AT THE DEALERSHIP, MY CHECK ENGINE LIGHT CAME ON. THE DEALER WOULD NOT BOOK ME A SERVICE APPOINTMENT ANY SOONER THAN ONE WEEK OUT. TWO DAYS AFTER THE CHECK ENGINE LIGHT ILLUMINATED, AS I WAS DRIVING ON A CITY STREET TO WORK, A "SERVICE TRANSMISSION" WARNING APPEARED AND THE VEHICLE IMMEDIATELY BECAME UNRESPONSIVE. EVEN SWITCHING TO TIPTRONIC AND NO MATTER HOW MUCH THE GAS PEDAL WAS DEPRESSED, I WAS NOT ABLE TO ACCELERATE NOR HAVE THE ENGINE RPM MOVE BEYOND 1000 RPM. I WAS LUCKY THAT I CHOSE NOT TO TAKE THE HIGHWAY TO WORK OR I WOULD HAVE BEEN REAR-ENDED WITH THE CAR SLOWING DOWN SO MUCH.

Mileage: 21,000

RECEIVED TWO RECALLS, HAVE BEEN GOING TO DEALER FOR OVER 8 MONTHS TO GET THEM DONE, CONTACTED JEEP MANUFACTURER, STILL NO PARTS RECEIVED. DEALER SAYS THEY HAVE NOT RECEIVED PARTS AND TO KEEP CHECKING IN, WHICH I'VE PERSISTENTLY BEEN DOING FOR EIGHT MONTHS TO THE POINT OF FRUSTRATION. IT HAS BEEN ALMOST A YEAR SINCE THE LAST TWO RECALLS WERE STATED.IN THE MEANTIME MY DEFECTIVE PARTS CONTINUE TO MALFUNCTION IF USED. AN EFFICIENT AND TIMELY MANNER TO GET THE RECALLS DONE HAS NOT BEEN CONDUCTED BY JEEP AND BY FCA US LLC.

THERE IS A VIBRATING SOUND COMING FROM THE CENTER OF THE STEERING WHEEL. YOU CAN FEEL IT WHEN TOUCHING THE CENTER OF THE STEERING WHEEL. THE VEHICLE IS IN MOTION WHEN THIS HAPPENS HAVE TAKEN IT IN 4 TIMES TO BE REPAIRED IT STILL IS DOING THE SAME THING. THE TRANSMISSION STOPPED AND WOULD NOT GO AFTER TURNING THE ENGINE OFF AND RESTARTING IT IT WOULD GO BUT LIGHTS STILL ON. HAD IT TOWED TO DEALER.

Mileage: 3,900

TAKATA RECALL WHILE IN MOTION THE JEEP MAKES A STRONG JERK WHEN ACCELERATING FROM 1ST TO 2ND GEAR. IT IS VERY ROUGH TO DRIVE.

Mileage: 32,000

CAR LOST POWER IN MOTION ON A HIGHWAY. THE CAR DID NOT RESPOND TO STEPPING ON THE GAS. HAD TO STOP THE CAR IN THE SHOULDER OF A RAMP AND WAIT FOR TOW TRUCK. WHEN CHANGING FROM PARK TO DRIVE GEARS, THE CAR MADE A CLICKING NOISE, BUT DID NOT RESPOND. THIS IS ACTUALLY THE SECOND TIME IT HAPPENS - FIRST TIME THE OFFICIAL JEEP SERVICE SAID THEY COULD NOT FIND THE ISSUE AND FELT CONFIDENT IN RELEASING THE CAR.

Mileage: 18,000

THE TRANSMISSION IN MY 2014 JEEP CHEROKEE WILL SLIP INTO NEUTRAL AT SLOW SPEEDS, WILL NOT DOWNSHIFT WHEN PASSING A VEHICLE BUT INSTEAD BOGS DOWN AND LOSES ACCELERATION, MANY TIMES IT WILL START IN THE WRONG GEAR NOT DOWNSHIFTING ALL THE WAY TO FIRST WHEN SLOWING TO NEAR STOP AND ACCELERATING UP AGAIN. TRANSMISSION IS JERKY BETWEEN SHIFTS ON HIGHWAY AS WELL AS ACCELERATING FROM A STOPPED POSITION. WHEN SHIFTING GEARS THE AUTOMATIC TRANSMISSION JUST KIND OF DRAGS FROM ONE GEAR THE THE NEXT IN A LONG DRAWN FASHION INSTEAD OF SHIFTING CRISPLY LIKE IT SHOULD. I HAVE HAD A COUPLE CLOSE CALLS AT INTERSECTIONS WITH THE CAR SLIPPING OUT OF GEAR AS I AM ENTERING TRAFFIC. ALSO HAD A NEAR MISS YESTERDAY CHANGING LANES TO PASS A SEMI TRUCK WHEN MY CHEROKEE JUST BOGGED DOWN IN FRONT OF IT INSTEAD OF HAVING A SMOOTH ACCELERATION TO PASS HIM. AT THE LAST INSTANT THE CAR FINALLY GRABBED THE GEAR IT WAS HUNTING FOR AND I WAS ABLE TO CLEAR THE NEAR MISS. I HAVE BEEN TO JEEP SERVICE WHERE THEY HAVE ADMITTED TO KNOWING OF ALL THESE ISSUES AND ARE AT A LOSS TO FIND A FIX. THEY HAVE USED FLASH UPDATES THREE TIMES WITHOUT SUCCESS. AFTER MY LAST VISIT FOR THE LATEST UPDATE WHICH THEY PRACTICALLY GUARANTEED WOULD FIX MY ISSUE...I WAS CONTACTED BY SERVICE AND TOLD MY SOFTWARE WAS NOT COMPATIBLE WITH THEIR UPDATE AND THAT THEY NOW WANT TO PUT IN A NEW TRANSMISSION. I HAVE BEEN INVOLVED WITH CHRYSLER DIAMOND SERVICE FOR MONTHS ASKING THEM TO REPLACE THE CAR OR ARRANGE TO GIVE ME A FAIR TRADE ON THE CAR THINKING THEY WOULD TAKE SOME RESPONSIBILITY AND THEY HAVE DENIED MY REQUEST. I ACTUALLY BOUGHT TWO CHEROKEES IN 2014..THE FIRST ONE SHOWED THESE TRANSMISSION ISSUES, SO I TRADED IT FOR ANOTHER ONE ABSORBING A LOSS WITH HOPES THAT A DIFFERENT CHEROKEE WOULD GET ME OUT FROM UNDER THE PROBLEMS, BUT SURE ENOUGH THE SECOND ONE HAS THE SAME ISSUES SO I LOST ALL THAT TRADE VALUE FOR NOTHING.

Mileage: 18,955

TRANSMISSION SHIFTS POORLY. WHEN STARTING MAY NOT START MOVING WHEN GAS PEDAL PUSHED. MAKES YOU VERY NERVOUS ON STARTING AT A STOP TO MERGE INTO TRAFFIC AS IT DOES NOT MOVE AT FIRST. SOMETIMES AFTER A STOP IT HAS NOT SHIFTED DOWN TO FIRST SO WHEN YOU START THE TRANSMISSION SHIFTS HARD INTO FIRST AND SPINS WHEELS. SHIFTS HARD BETWEEN SECOND AND THIRD AND SECOND AND FIRST.

Mileage: 30,000

WHILE DRIVING THE CAR WILL SHIFT INTO NEUTRAL, SHIFTS EXTREMELY HARD BETWEEN 3RD AND 4TH GEARS, WHEN COASTING DOWN A HILL IF YOU APPLY THE BRAKES THE RIM REV UP TO 4,000-5,000 AND WILL NOT STOP UNLESS YOU PRESS ON THE GAS OR SHIFT INTO NEUTRAL.

TRANSMISSION DISENGAGES WHILE DRIVING. DISPLAY ON DASHBOARD SAY PUT CAR IN "P" AND RESTART VEHICLE. AFTER DOING WHAT THE DISPLAY STATES, IT GOES INTO DRIVE FORCEFULLY AND MAKES A LOAD BANG. THE ENGINE LIGHT COMES ON ALONG THE TRACTION CONTROL LIGHT. AFTER LETTING THE VEHICLE SIT OVER NIGHT AND DOESN'T OCCUR AGAIN FOR ABOUT ANOTHER 10-15 K MILES LATER. THIS ISSUE CREATED AN UNSAFE CONDITION. ALL THE TIMES THIS OCCURRED I ALMOST WAS REAR ENDED, COULDN'T MAKE TURN TO A SAFE PULL OFF AREA AND HAPPENED ON A ON-RAMP ENTERING A HIGHWAY.

Mileage: 65,556

I KEEP HAVING HARD SHIFTS THAT JOLTS MY CAR FORWARD WHILE BRAKING AND ACCELERATING. WHEN IT DOES THIS IT MAKE A LOUD NOISE AND PUSHES THE CAR FORWARD A LITTLE. I HAVE BEEN HAVING THIS PROBLEM FOR OVER A YEAR EVEN AFTER I HAVE TAKEN IT TO THE DEALER FOR RECALLS ON THE TRANSMISSION.

Mileage: 51,000

WHEN YOU ACCELERATE FROM A FULL STOP OR PARTIAL STOP GOING DOWN A HILL, THE VEHICLE'S TRANSMISSION DELAYS SWITCHING FROM NEUTRAL TO FIRST GEAR WHILE YOU HAVE THE GAS PEDAL DEPRESSED, RESULTING IN THE ENGINE REVVING UP BEFORE ENGAGING THE GEAR. SO YOU ARE STOPPED, PRESS THE GAS, THE ENGINE REVS, YOU ROLL OUT INTO THE INTERSECTION SINCE THE CAR ISN'T IN GEAR, AND THEN IT POPS INTO GEAR SUDDENLY, AND LURCHES YOU FORWARD. IT IS DANGEROUS AS YOU DO NOT HAVE THE EXPECTED RESPONSE FROM THE VEHICLE AND COULD FIND YOURSELF IN DANGER IF YOU DON'T ACCOUNT FOR THE DELAY WHEN PULLING OUT IN TRAFFIC. I HAVE TAKEN THE VEHICLE IN 3 TIMES TO BE REPAIRED AND HAVE BEEN TOLD THE VEHICLE IS OPERATING AS INTENDED. THE MANUFACTURE IS AWARE OF THE PROBLEM, AS ARE THE MECHANICS, BUT THEY DO NOT HAVE A FIX FOR THE ISSUE SO CLAIM THE VEHICLE IS OPERATING AS NORMAL. AFTER ONLINE RESEARCH, I DISCOVERED MANY PEOPLE WHO OWN THIS VEHICLE HAVE THE EXACT SAME ISSUE.

Mileage: 15,000

VEHICLE HAS HAD SHIFTING PROBLEMS SINCE SHORTLY AFTER PURCHASING. IT WILL SHIFT HARD AT LOW SPEEDS WITH NORMAL DRIVING, WHEN ACCELERATING WILL REV UP TO HIGH RPM BEFORE SHIFTING AT HIGH RESULTING IN HARD SHIFT. THE ISSUE HAS MADE IT DIFFICULT TO ACCELERATE ONTO THE FREEWAY IN A SAFE MANNER. HAD HAVE VEHICLE AT DEALER FOUR TIMES WITH MULTIPLE SOFTWARE UPDATES AND VEHICLE IS STILL NOT FUNCTIONING AT WHAT WOULD BE NORMAL SHIFTING FOR A NORMAL AUTOMATIC TRANSMISSION. *TR

Mileage: 7,031

I'M A US DIPLOMAT WORKING IN LA PAZ, BOLIVIA. I PURCHASED MY 2014 JEEP CHEROKEE, MARCH 2015 IN FLORIDA PRIOR TO DEPARTING FOR BOLIVIA. I'VE HAD THE VEHICLE FOR ONE YEAR AND CURRENTLY HAS APPROXIMATELY 22,000 MILES. ON APRIL 3, 2016 MY JEEP CHEROKEE LOST POWER AND FAILED TO RESPOND TO ANY OF THE DRIVING COMMANDS SUCH AS REVERSE OR DRIVE. LUCKILY I WAS STILL IN MY DRIVEWAY WHEN THIS HAPPENED. DURING THE SAFETY INCIDENT, THE TRANSMISSION SERVICE MESSAGE COME ON TO INCLUDE THE OTHER SERVICE INDICATORS I.E. CHECK ENGINE LIGHT. I TOOK THE JEEP TO A LOCAL MECHANIC AS LA PAZ, BOLIVIA DOES NOT HAVE A CERTIFIED JEEP DEALERSHIP WITH A SERVICE DEPARTMENT. THE MECHANIC RAN THROUGH ALL SYSTEMS DIAGNOSTICS AND UPGRADED THE SOFTWARE, TEMPORARILY FIXING THE PROBLEM. ON APRIL 16, 2016 MY JEEP CHEROKEE LOST POWER ONCE MORE AND THIS TIME I WAS DRIVING UP A 9 PERCENT HILL. LUCKILY THE PERSON BEHIND ME QUICKLY REACTED TO MY SAFETY ISSUE AND SWERVED OUT OF THE WAY TO AVOID A COLLISION. HOWEVER, I WAS STUCK ON AN INCLINE AS THE VEHICLE DID NOT HAVE ENOUGH POWER TO MAKE IT TO THE TOP OF THE HILL. I HAD TO DRIVE THE VEHICLE IN REVERSE TO GET TO THE BOTTOM OF THE HILL CREATING A HUGE TRAFFIC JAM AND PUTTING MY LIFE ENDANGER AS I AVOIDED INCOMING TRAFFIC. I TOOK THE VEHICLE TO THE MECHANIC ON APRIL 18, 2016 AND HE SPENT TWO DAYS TRYING TO FIGURE OUT THE PROBLEM BUT, WITH NO LUCK; BECAUSE ON APRIL 20, 2016 THE SAFETY ISSUE OCCURRED ONCE AGAIN. DUE TO THE STEEP HILLS IN LA PAZ WHICH ARE FROM 9 - 30 PERCENT GRADES, I CANNOT SAFELY DRIVE MY VEHICLE. I HAVE A $24K PIECE OF EQUIPMENT SITTING IN MY DRIVEWAY BECAUSE I REFUSE TO PUT MY LIFE, MY FAMILIES OR OTHER PEOPLE'S LIFE IN DANGER. I CANNOT STRESS THIS ENOUGH LOSING POWER ON ANY DRIVING ENVIRONMENT ALBEIT ON A HIGHWAY OR DRIVING UP A HILL IS A SERIOUS SAFETY ISSUE.

Mileage: 22,000

2014 JEEP CHEROKEE BOUGHT IN DECEMBER 2014 500MILES. SHORTLY AFTER PURCHASE, CAR SHIFTING ERRATICALLY, LUNGING FORWARD AT STOPS, AND NOT ACCELERATING WHEN STEPPING ON GAS APPROPRIATELY. ON THE WAY TO WORK ONE DAY, CAR BOGGED DOWN IN TRAFFIC, TURNED OFF, WOULD NOT TURN BACK ON FOR OVER 30 MINUTES, TRYING TO START ALL LIGHTS AND CHECK ENGINE WARNINGS WERE GOING HAYWIRE. CAR FINALLY STARTED, GOT TO WORK, BUT CAR DID NOT START UP AGAIN AFTER MY SHIFT, HAD TO HAVE CAR TOWED TO DEALER. THEY DID UPDATES AND COMPUTER RESETS, PICKED UP VEHICLE, ONLY FOR VEHICLE TO SHUT DOWN ON THE LOT, THEY TOOK IT BACK IN ,AND KEPT IT OVER NIGHT. THEY FELT THEY FIXED THE PROBLEM, BUT AGAIN ON THE WAY TO WORK, CAR STILL SHIFTING DANGEROUSLY, LUNGING FORWARD, AND HAS SHUT DOWN AGAIN. EVEN WHILE IN A DRIVE THRU, CAR LUNGED FORWARD ALMOST HITTING ANOTHER CAR IN FRONT OF ME. CAR TAKEN BACK INTO DEALER, AGAIN THEY COMPLETED A TON OF RECALLS, AND UPDATES, SOME REPEATED FORM THE LAST FEW TIMES, I TOOK THE CAR IN. THE CAR HAS BEEN IN THE SHOP 5-6 TIMES NOW, WITH 2 CLAIMS ESCALATED TO JEEP/CHRYSLER. I AM PREGNANT, AND WITH THE CAR SHUTTING DOWN IN THE MIDDLE OF TRAFFIC IS EXTREMELY, LUNGING FORWARD, SHIFTING ERRATICALLY, AND BOGGING DOWN WHILE ON HIGHWAY HAS ONLY BROUGHT FEAR TO MY SAFETY, THE SAFETY OF MY PREGNANCY, AND THE SAFETY OF OTHERS DRIVING AROUND ME, AS I HOPE THIS CAN BE FIXED BEFORE SOMETHING HORRIBLE HAPPENS. I HAVE REQUESTED TO CLAIMS THAT THE CAR BE REPLACED, OR BE ISSUED A BUY BACK, SAFETY IS MY MAIN CONCERN ! THIS VEHICLE IS NO GOOD< AND SHOULD NOT BE DRIVEN OR RESOLD !

Mileage: 19,000

TRANSMISSION SHIFTS UNPREDICTABLY AND ROUGH. CAN FEEL LIKE BEING REAR-ENDED ON A 2-3 SHIFT WHILE ACCELERATION FROM A STOP CAN FEEL LIKE THE TRANSMISSION IS SLIPPING - ENGINE REVS GO UP BUT VEHICLE BARELY MOVES. THESE ISSUES CAUSE THE VEHICLE TO NOT RESPOND AS EXPECTED AND HAVE ALMOST CAUSED SEVERAL ACCIDENTS. THESE ISSUES OCCUR AT LOW SPEEDS, WHETHER YOU ARE TURNING OR NOT.

Mileage: 28,000

VEHICLE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION. THE THROTTLE CONTROL WARNING LIGHT, AND THE CHECK ENGINE LIGHT CAME ON. THIS IS A VERY SERIOUS SAFETY HAZARD AS TWO VEHICLES ALMOST COLLIDE WITH ME DUE TO THE SUDDEN LOSS OF POWER AND STALLING.

Mileage: 25,000

AFTER STARTING MY VEHICLE FIRST THING IN THE MORNING, I DRIVE LESS THAN A 1/4 MILE, MY JEEP WILL SUDDENLY LOSE POWER AND STALL. THIS HAPPENS IN TRAFFIC AND I BECOME A TRAFFIC HAZARD IN HEAVY TRAFFIC. THE VEHICLE TELLS ME TO PUT THE SHIFTER IN "PARK" AND ONCE I DO AND ATTEMPT TO RESTART THE VEHICLE, IT USUALLY TAKES SEVERAL ATTEMPTS, BUT IT WILL START. DUE TO THE ISSUE, VEHICLES STACK UP BEHIND ME, OTHERS ATTEMPT TO GO AROUND ME, AND WHEN THE VEHICLE DOES REGAIN POWER, IT CHUGS ALONG FOR ANOTHER 1/4 MILE BEFORE IT SEEMS TO BE RUNNING NORMALLY. MY VEHICLE ONLY HAS 26,000 MILES ON IT, AND I SHOULD NOT BE EXPERIENCING THIS ISSUE. I AM BOUND TO GET HIT IN TRAFFIC WHEN MY VEHICLE LOSES SUDDEN POWER THE WAY THAT IT DOES. I LOSE POWER STEERING, AND AT THIS POINT, I AM UNSURE IF THE AIR-BAGS WOULD OPERATE DUE TO THE POWER LOSS.

Mileage: 26,000

A COUPLE MONTHS AFTER PURCHASING MY CAR BRAND NEW I GOT A FLAT TIRE FOR NO REASON. THE SENSOR HAD TO BE REPLACED AS WELL AND IT TOOK OVER A WEEK TO CHANGE MY TIRE. THE DEALERSHIP WAS AWFUL AND THE JEEP ROADSIDE ASSURANCE TOOK 6 HOURS TO GET TO ME FOR A TOW, I COMPLAINED TO NO AVAIL. NEXT MY TRANSMISSION WAS ACTING WEIRD. ACCELERATING AND DECELERATING WITHOUT ME GASSING OR BRAKING. TOOK IT IN AND NO ONE TOOK ME SERIOUSLY. DECEMBER 2015 MY CARS TRANSMISSION DISENGAGED ON THE HIGHWAY AT NIGHT. THANKFUL I COULD PULL OVER TO THE SIDE. GOT IT TOWED TO JEEP THEY SAID THE TRANSMISSION MODULE NEEDED TO BE REPLACED BUT THERE WAS NO REAL FIX BECAUSE THE SOFTWARE TO FIX IT HASN'T BEEN CREATED YET. SO BASICALLY WE'RE GOING TO PUT A FAULTY PART BACK IN YOUR CAR AND CROSS OUR FINGERS IT WORKS. YESTERDAY 4/11/16 THE EXACT THING HAPPENED ON THE HIGHWAY BUT IN THE MID MORNING. AGAIN I WAS ABLE TO VEER OFF WITH NO POWER SAFELY BUT WAS IN A BAD SPOT ON THE HIGHWAY WITH CARS RACING PAST ME AND NOT MOVING OVER OR SLOWING DOWN. DEFINITELY A STRESSFUL EXPERIENCE. GOT TOWED AGAIN AND THE MAINTENANCE WERE SO RELAXED ABOUT IT. THEY DIDN'T CARE AT ALL EVEN THOUGH THIS WAS MY SECOND PROBLEM IN LESS THAN 6 MONTHS. TURNS OUT IT WAS THE SAME PROBLEM AND THEY FIXED IT IN ONE DAY BECAUSE THEY HAVE TRANSMISSION MODULES IN STOCK. ONE CAN ONLY ASSUME IT'S BECAUSE MANY OWNERS ARE COMING IN TO GET THEM REPLACED. I'M AM LOOKING INTO LEMON LAWS AND SUGGEST EVERYONE WITH THIS PROBLEM DOES THE SAME.

Mileage: 15,500

INTERMITTENT ROUGH AND DELAYED SHIFTING, WILL SUDDENLY JUST SHUT OFF WHILE DRIVING. HAVE TAKEN IT TO THE DEALERSHIP ON THREE DIFFERENT OCCASIONS FOR THE SHIFTING ISSUES, THEY DID SOME UPDATES TO THE SOFTWARE BUT THAT STILL HASN'T FIXED THE ISSUE. CAR HAS SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING.

Mileage: 36,000

MY VEHICLE SHIFTS WHEN IT IS NOT SUPPOSED TO, DOWNSHIFTS AT HIGHER SPEEDS, AND WHEN YOU PUT YOUR FOOT ON THE GAS IT TAKES APPROX 3 SECONDS AT TIMES FOR THE CAR TO MOVE FORWARD. SOMETIMES ONCE THE GAS KICKS IT, IT LUNGS FORWARD, OTHER TIMES IT WILL NOT MOVE

Mileage: 3,000

TL* THE CONTACT OWNS A 2014 JEEP LATITUDE (NA). WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND WAS UNABLE TO RESTART. THE NEXT DAY, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED AND MADE AN ABNORMAL NOISE. IN ADDITION, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL RAN TO THE SENSOR MAP AND THE BCM, FAULT MAP SENSOR, AND AERO SHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE HESITATION RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,192.

Mileage: 20,192

WHILE DRIVING MY JEEP IN SPEEDS 5 MPH TO 20 MPH, THE TRANSMISSION SHIFTS HARD AND LUNGES, THERE ARE DELAYS IN ENGAGEMENT CAUSING MY CAR TO HESITATE WHEN I PRESS THE ACCELERATOR, THEN SUDDENLY IT ENGAGES AND LUNGES. IT IS DANGEROUS PULLING OUT INTO TRAFFIC. THIS HAS BEEN A PROBLEM FROM ABOUT 5,000 MILES ON THE VEHICLE. EACH TIME I BRING IT TO THE JEEP SERVICE DEPARTMENT, THEY SAY THEY DID AN UPDATE TO THE SOFTWARE, BUT I CONTINUE TO HAVE PROBLEMS. JEEP SERVICE DEPARTMENT TECHNICIANS TELL ME THAT CHRYSLER IS AWARE OF THIS ISSUE AND MY JEEP IS DEFECTIVE. HOWEVER, THEY ALSO SAY THERE IS NO WAY TO FIX IT. I FILED A COMPLAINT WITH CHRYSLER COMPLAINT DEPARTMENT AND NOTHING HAPPENED. THEY TOLD ME THAT THERE IS NO RECORD OF MY JEEP HAVING TRANSMISSION PROBLEMS AND THEY ARE UNAWARE THAT THIS IS A KNOWN ISSUE. I WAS TOLD NOT TO BRING MY JEEP INTO THE SERVICE DEPARTMENT ANYMORE FOR TRANSMISSION PROBLEMS. WHEN I PURCHASED MY VEHICLE, I PAID FOR A LIFETIME WARRANTY, BUT THE TRANSMISSION PROBLEM IS NOW EXCLUDED. MY LOCAL JEEP DEALERSHIP OMITTED INFORMATION FROM MY SERVICE RECORDS TO SHOW THAT MY JEEP HAS NO TRANSMISSION ISSUES, AND CHRYSLER COMPLAINT DEPARTMENT IS BACKING THEM UP ON IT.

Mileage: 29,400

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT NOTICED A BURNING ODOR UNDER THE HOOD AND, WITHIN SECONDS, THE ENGINE CAUGHT FIRE. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT INITIATED AT THE TRANSMISSION AREA. THE VEHICLE WAS TOWED FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 30,000. ..UPDATED 05/17/16 *BF *TR

Mileage: 30,000

BOUGHT THIS AT STEVE JONES JEEP IN OWENSBORO KY IN MAY OF 2014. I TOOK IT BACK TO THEM 4 TIMES COMPLAINING ABOUT TRANSMISSION SHIFTING ERRATICALLY. THIS IS A SIMILAR COMPLAINT THAT I HAVE READ OVER AND OVER ABOUT ON THIS SITE AND OTHER FORUMS. JEEPS RESPONSE IS TO DO AN OTHER SOFTWARE DOWNLOAD. THEY DID 2-3 SOFTWARE RELOADS BUT SAID IT WAS RUNNING NORMAL AND THERE WAS NOTHING THEY COULD DO. I HAVE LEARNED TO DEAL WITH IT FOR LAST 1.5 YEARS. IT HAS DAYS WHERE IT SHIFTS REALLY ROUGH OTHER DAYS IT IS GREAT. MY FRIENDS JOKE WITH ME WHETHER MY CAR IS HAVING A GOOD OR BAD DAY, SERIOUSLY! SOUNDS FUNNY BUT IT HAS BEEN REALLY AGGRAVATING. EVERY ONCE IN A WHILE IT STALLS WHEN COMING TO A STOP AT STOP SIGNS/LIGHTS, OR WHEN TAKING OFF. TO RESTART HAVE TO REMOVE KEY AND THEN IT USUALLY RESTARTS FINE. THIS MORNING IT SEEMED TO BE RUNNING FINE, I PULLED OUT OF SUBDIVISION AND IT STALLED IN MIDDLE OF ROAD. I TRIED RESTARTING AND IT WOULDN'T, COULD HEAR FUEL PUMP UP AND ENGINE TURNED OVER THEN STARTER DISENGAGED. DURING THIS I WAS NEARLY HIT BY A ON COMING CAR. I PUSH IF TO SIDE OF ROAD. AFTER 8TH OR 9TH TRY IT FINALLY STARTED. IT HAD A RED WARNING "SERVICE TRANSMISSION" AND ENGINE LIGHT ON. IT STALLED SEVERAL MORE TIMES AFTER PUTTING IN GEAR. IT FELT LIKE IT WAS STUCK IN 3RD GEAR. I SHUT IT OFF FOR 10 MINUTES THEN RESTARTED IT AND WARNINGS WERE GONE AND IT DROVE NORMAL TO WORK. COMING HOME IT ALSO STALLED ONCE WHILE LEAVING WORK. TODAY WAS THE FIRST TIME THIS HAS HAPPENED THAT IT NEARLY CAUSED A MAJOR ACCIDENT. I REALLY FEAR THIS PROBLEM WILL END UP IN MY DEATH, I WILL END UP KILLED IN AN ACCIDENT BECAUSE OF A SOFTWARE GLITCH. I MADE ANOTHER APPOINTMENT FOE THIS SATURDAY AT DEALER BUT I ALREADY KNOW WHAT THE OUT COME WILL BE. THEY WILL RELOAD THE SOFTWARE AND THERE WILL BE NO CHANGE. I CAN NOT AFFORD TO BUY ANOTHER VEHICLE BUT AFTER THIS MORNING I FEEL I HAVE TO DO SOMETHING.

Mileage: 70,000

I GOT A SERVICE PARKING BRAKE MESSAGE ON THE SCREEN, THE JEEP JUST STOPPED MOVING, ENGINE STILL RUNS BUT WILL NOT SHIFT GEARS. ONCE IN HEAVY TRAFFIC! I TURNED THE ENGINE OFF AND BACK ON, I GOT A SERVICE TRANSMISSION MESSAGE. I PUT THE JEEP IN GEAR AND IT MOVED ONLY HAVE A LOUD JERK. IT WAS TOWED TO THE DEALER. THEY KEPT THE CAR 2 DAYS AND CALLED TO TELL ME IT WAS FIXED. I PICKED IT UP AND DROVE IT ONE DAY, THE NEXT MORNING THE EXACT SAME PROBLEM HAPPENED. I TURNED THE ENGINE OFF AND BACK ON AND SLOWLY DROVE IT TO THE DEALER. THIS TIME IT STAYED IN THE DEALER'S SHOP FOR 5 DAYS. THIS VEHICLE IS VERY UNSAFE. WHEN THE ERROR MESSAGE FLASHES ON THE SCREEN THE JEEP DOES NOT MOVE, IT DOES NOT COAST TO A STOP SO YOU CAN PULL OUT OF TRAFFIC, IT STOPS DEAD RIGHT THERE. IT DOESN'T MATTER IF YOU ARE DRIVING 5 MPH OR 70 MPH, IT DOES NOT MOVE AFTER GETTING THE MESSAGE. I FEEL VERY UNSAFE DRIVING THIS VEHICLE NOW.

Mileage: 14,000

VERY HARSH GEAR ENGAGEMENT WHILE VEHICLE IS IN MOTION. SIGNIFICANT LAG BEFORE DOWNSHIFT, FOLLOWED BY A HARSH GEAR ENGAGEMENT AND THE LOSS OF CONTROL WHEN VEHICLE FINALLY ACCELERATES AT A HIGH RATE. WHOLE CAR SHAKES VIOLENTLY WITH 1-2 AND 2-3 SHIFT. TRANSMISSION HOLDS GEAR WHILE ON SLIGHT INCLINES WITH MODERATE THROTTLE.

Mileage: 1,200

MY JEEP WAS TRAVELING AT 55 MPH ON A STATE ROAD WHEN IT LOST POWER AND HAD TO BE STEARED/COAST TO THE SIDE OF THE ROAD. HAD WE BEEN ON AN INTERSTATE THIS WOULD HAVE CAUSED AN ACCIDENT, INJURY OR DEATH. THE DEALER CLAIMS NOTHING IS WRONG WITH THE CAR AND READY TO RELEASE IT TO ME TODAY 3/29/16 TO CONTINUE DRIVING AS A SAFE VEHICLE. IN ADDITION, THE ENTIRE DASHBOARD ELECTRONICS HAD TO BE REPLACED AT 8800 MILES, THE WIPER BLADES FAIL, STALL, OR GO OFF THE SIDE FRAME OFF THE WINDSHIELD DURING USE CAUSING HAZARDOUS DRIVING CONDITIONS AND REDUCED VISIBILITY, , THE KEY REMOTE FAILS (NOT DUE TO DEAD BATTERY) , THE BLUETOOTH RELIABILITY IS INTERMITTENT WHICH NULLS THE HANDS-FREE OPTION FOR PHONE USE WHILE DRIVING, THE FRONT AND REAR DEFROST DID NOT WORK CAUSING REDUCED VISIBILITY WHILE DRIVING IN EARLY MORNING HOURS AND WAS REPAIRED OR REPLACED AT 8800 MILES, A ROTATIONAL SQUEAL WAS REPORTED AT 8800 MILES AND DEALER CLAIMED THEY COULD NOT DUPLICATE. 5 MONTHS LATER, THE NOISE CONTINUED. AFTER I WROTE THEM DIRECTIONS AND SAT WITH THEM, THEY REPLACED A FAULTY WATER PUMP ON 4/21/15. THE HEAT DEFLECTOR SHIELD AND THE RESONATOR WAS REPLACED ON 5/21. THE CAR WAS TOWED TO THE DEALER AFTER THE RECENT TRANSMISSION FAILURE. I WILL NOT DRIVE THE CAR AGAIN AND RISK THE SAFETY OF MY FAMILY OR OTHERS.

Mileage: 30,000

JEEP ONLY HAS 31,000 MILES AND WE HAVE ALREADY HAD IT BACK TO THE DEALERSHIP SEVERAL TIME TO GET THE SERVICE TRANSMISSION PROBLEM FIX ONLY TO TAKE IT BACK A MONTH LATER FOR THE SAME PROBLEMS OF JUST STICKING IN A GEAR OR NOT GOING INTO ANY GEAR AT ALL AND HARD SHIFTING.

Mileage: 30,000

TRANSMISSION SHIFTING IS ERRATIC AND ROUGH. FLAT SPOTS IN ACCELERATION. OCCASIONALLY TRANSMISSION HAS JUMPED TO NEUTRAL. HAD TRANSMISSION FIRMWARE REFLASHED PER MANUFACTURER SERVICE BULLETINS. DEALER SAYS NOTHING ELSE THEY CAN DO AT THIS POINT.

Mileage: 32,000

MY JEEP CHEROKEE 2014 HAS 21181 MILEAGE AND THE CHECK ENGINE LIGHT CAME ON .I NOTICE THAT THE CAR WAS SHIFTING INTO GEAR HARD AND AT TIMES WOULD NOT ACCELERATE WHEN GETTING ON THE FREEWAY . SO MY HUSBAND TOOK IT TO GET THE OIL CHANGED AT THE DEALERSHIP WHERE WE BOUGHT THE JEEP AND THEY SAID EVERYTHING LOOKED GOOD. WELL WHEN MY HUSBAND LEFT ALL THE DUMMY LIGHTS CAME ON HE TURNED RIGHT AROUND AND WENT BACK TO THE DEALERSHIP ,THE SERVICE MANAGER CAME OUT AND SAID THE TECH PUT THE WRONG OIL FILTER ON AND THAT THEY WOULD HAVE TO REDO THE OIL CHANGE . ON A MONTH LATER THE CHECK ENGINE LIGHT COMES ON SO WE CALL THE DEALERSHIP AND ASK IF MAYBE THEM PUTTING THE WRONG FILTER ON THAT I WOULD CAUSE THE CHECK ENGINE LIGHT TO COME ON .THE SERVICE MANAGER SAID NO THAT WE WOULD HAVE TO TAKE IT TO JEEP . IT IS STILL UNDER WARRANTY BECAUSE IT IS UNDER THE MILEAGE .BUT I LOOKED ON THE COMPLAINT FORUM AND SEEN MANY PEOPLE HAVING THE SAME PROBLEM SOME HAVING A HARD TIME GETTING CHRYSLER TO HELP THEM . AND ALMOST ALL OF THEM HAVING THE TRANSMISSION REPLACED . I FIND THAT TO BE VERY DISTURBING CONSIDERING I HAVE ONLY HAD THE CAR FOR 8 MONTHS . I FEEL THAT THE CAR SHOULD BE REPLACED THIS IS A DANGEROUS SITUATION THAT COULD COST LIVES . THANK YOU .TACOMA WA *TR

Mileage: 22,020

THE ELECTRONIC TRANSMISSION LEVER FEELS LIKE IT IS IN THE PARKING MODE BUT IS HAS BEEN A FALSE ASSUMPTION AND MAY BE IN THE REVERSE OR NEUTRAL GEAR. IT HAS HAPPENED IN CITY STREET AND THE VEHICLE HAS ROLLED BEING THAT IT WAS IN NEUTRAL GEAR AND NOT IN THE PARKING MODE.

Mileage: 1

VEHICLE SURGES AHEAD WHEN STOPPED, OR HESITATES ON ACCELORATION AND SOMETIMES SLIPS OUT OF GEAR WHEN ACCELORATING. THESE PROBLEMS HAVE HAPPENED SINCE I PURCHASED THE CAR AND SO FAR THERE HAVE BEEN 3 SOFTWARE UPGRADES THAT AREN'T HELPING

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE TRANSMISSION PROGRAMMING. THE DEALER STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY TRANSMISSION HAS 9 GEARS AND CAN BE USED IN THE AUTOMATIC OR MANUAL MODES. WHEN IN THE MANUAL MODE AND WHEN SHIFTING FROM 5TH TO 4TH GEAR THE CAR FREE WHEELS OR ACTS AS THOUGH IT IS IN NEUTRAL AND GAINS SPEED GOING DOWN HILL. THIS OCCURS CONTINUALLY. THIS DOES NOT HAPPEN IN ANY OTHER GEAR. WHEN DOWN SHIFTING, THE RPMS GO UP AND THE SPEED SLOWS DOWN EXCEPT FOR 5TH TO 4TH GEAR. I BROUGHT THIS UP TO THE LOCAL JEEP DEALER AND THEY SAID THAT THIS IS NORMAL AND WILL NOT FIX IT. I BROUGHT THIS TO THE ATTENTION OF THE LOCAL DEALER TWICE. THEY ALSO SAID THAT ALL CHEROKEES ARE THIS WAY. THEY EVEN TESTED ANOTHER CHEROKEE FROM THE LOT AND IT DID THE SAME THING. IN ADDITION, THEY SAID THE CHRYSLER 200 MODELS DO THIS ALSO.

Mileage: 100

CAR SHUTS DOWN , COAST TO STOP. DASH LIGHT ALL FLASH . MESSAGE SERVICE TRANSMISSION . PUT IN PARK RESTART CAR . THIS IS THE THIRD TIME IN 3 WEEKS IT HAS BEEN BACK TO DEALER. THE LAST TIME THEY REPLACED TCM . LAST TIME 3/15/16 26000 MILES ON VEHICLE SHUTS DOWN IN 65 MPH TRAFFIC CAUSES CHAOS WITH VEHICLES BEHIND YOU . THE FIRST TIME THIS HAPPENED WAS AFTER A RECALL TO REPROGRAM TRANSMISSION.

Mileage: 26,000

MY CAR WILL SHIFT HARD IN REVERSE, SOMETIMES INTO DRIVE, AND ALSO FROM 1ST GEAR INTO 2ND GEAR. ALSO, WHEN TURNING, AND TRYING TO ACCELERATE, I NOTICE THE CAR FEELS LIKE IT IS IN SLOW MOTION AND DOES NOT ACCELERATE, EVEN IF I AM STEPPING HARD ON THE PEDAL. I HAVE ALSO NOTICED THAT THE CAR WILL NOT SHIFT INTO HIGHER GEARS WHEN CLIMBING IN ELEVATION. MANY TIMES I HAVE BEEN DRIVING UP IN ELEVATION, AND WILL BE STUCK IN 4TH GEAR UNABLE TO SHIFT TO A HIGHER GEAR. THE PROBLEM ALL SEEMS TO REVOLVE AROUND THIS NEW 9 SPEED TRANSMISSION. I HAVE TAKEN TO THE DEALERSHIP, AND THEY HAVE CHECKED THE COMPUTER TO FIND NOTHING. I AM UPDATED ON ALL OF MY RECALLS. I WAS TOLD NEXT TIME, "I SHOULD BUY A V6" BY THE DEALERSHIP.

Mileage: 15,000

A LIST OF THE CURRENT LIFE THREATENING AND NON LIFE THREATENING CONDITIONS I HAVE ENCOUNTERED WITH MY JEEP CHEROKEE TRAILHAWK. THE MOST SERIOUS BEING A PERSISTENT PROBLEM IN RELATION TO THE TRANSMISSION SHIFTING AND ACCELERATING CAUSING THE CAR TO JERK AND IN SOME CASES WHIPLASH. AS AN ELECTRICAL ENGINEER I HAVE SEEN THE ELECTRONIC REPAIRS MADE TO THE VEHICLE AND YET THERE IS STILL PERSISTENT MECHANICAL PROBLEMS WITH THIS TRANSMISSION. I HAVE ENCOUNTERED LINT MODE WERE THE CAR WILL NOT MOVE FROM GEARS 1, 2, OR 3 ON 65MPH HIGHWAY WHICH I BELIEVE HAS CAUSED IRREVERSIBLE DAMAGE TO THE CAR. THE ISSUE OCCURRED IN JULY ON ROUTE 202 IN A CATTLE SHOOT CREATED BY SUMMER TIME ROAD WORK I HAD TO CONTINUE TO DRIVE THE VEHICLE NEARLY 2 MILES UNTIL I WAS ABLE TO PULL OVER AND ASSES THE ISSUE. BELOW IS A LIST OF CURRENT AND PAST PROBLEMS: -TRANSMISSION STOPPED ON A 65MPH HIGHWAY (NEW SOFTWARE LOADED STILL A PROBLEM) -SHIFTER LOCKED IN DRIVE COULDN'T SHIFT TO NEUTRAL TOOK 4 HOURS TO SHUT CAR OFF AT DEALERSHIP (ENTIRE SHIFTER REPLACED) - NAVIGATION (REPLACED TWO TIMES, ON MY THIRD NAV SYSTEM) - WINDOW MOTOR MECHANISM (REPLACED) - MOONROOF SHADE AND ASSEMBLY (BEING REPLACED THIS WEEK) -FAULTY WIRING OF CIGARETTE LIGHTER CAUSING FUSE TO BLOW DUE TO ELECTRICAL SHORT (REWIRED AND FUSE REPLACED) -SPEAKER (REPLACED) -WATERPROOFING TRIM FALLING OFF (REPLACED) -RATTLING FROM BOLTS FOR SEAT-BELTS (ATTEMPTED FIX DIDN'T WORK) -O2 SENSOR CAUSING MULTIPLE ENGINE STARTS (REPLACED) -FRONT SEAT UNEVEN (REPLACED) -RECALLS RANGING FROM HACKING TO ELECTRICAL SHORTS THAT HAVE BEEN NOTED TO CAUSE A SERIOUS ELECTRICAL FIRE

Mileage: 9,682

JEEP HAS LOSS OF POWER BETWEEN 0-5 MPH; 25-35 MPH AND 55-65 MPH. AFTER MORE THAN 3 DEALERSHIP VISITS AND FLASH MODULE AND SOFTWARE UPDATES THE VEHICLE HAS GOTTEN PROGRESSIVELY WORSE WITH LOSS OF POWER AND NOW UNEVEN SHIFTING INCLUDING JERKING WHEN SHIFTING. IF YOU PRESS THE GAS PEDAL DOWN THERE IS A DELAY BEFORE THE VEHICLE GOES. I HAVE HAD THESE ISSUES FROM THE GET GO 3K MILES AND NOW HAVE 8.5K ON IT WITH NO FIXES OR END IN SIGHT. FCA HAS HAD LITTLE TO NO COMMUNICATION WITH ME UP TO THIS POINT AND AM STILL WAITING ON A CALL BACK FROM THEM.

Mileage: 3,000

TRANSMISSION SHIFTING ISSUES AT LOW SPEED. HARD SHIFTING FROM REVERSE TO DRIVE. HARD SHIFTING FROM PARK TO ANY OTHER GEAR. RECENT "CLUNKING" IN TRANSMISSION WHEN SHIFTING WITH SEVERAL IP LIGHTS ON. THIS WILL HAPPEN FROM TIME TO TIME. DEALER SUPPORTS SW RE-FLASH, BUT AT THIS TIME NO EFFECT.

Mileage: 24,000

WHILE DRIVING ENGINE SHUT OFF WITHOUT WARNING, SPEED GOES TO 0MPH, LOW BATTERY WARNING POP UP AND WANT ME TO SHIFT TO P AND DESIRED GEAR. TURNED IT OFF AND ON NOTHING HAPPENS. TRY IT FEW TIMES AND NOTHING. WAITED FOR 3-5 MIN TURNED IT ON, AND IT RUNS NORMAL WITH ENGINE LIGHT ON. AFTER ABOUT 100FT IT STALL AGAIN. TRY THE PROCESS BEFORE AND IT GOES NORMAL AGAIN. CAR STALLED TWICE A DAY. FIRST STALL HAPPENED FEW DAYS AGO. VEHICLE WAS IN MOTION ON A CITY STREET.

Mileage: 39,878

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ACCELERATING FROM A COMPLETE STOP, THE TRANSMISSION EXHIBITED EXTREME HESITATION AND JERKED FORWARD. THE VEHICLE STALLED WITHOUT WARNING. THERE WERE MULTIPLE ATTEMPTS BEFORE THE VEHICLE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER REPLACED THE TRANSMISSION AND THE FAILURE RECURRED THE SAME DAY. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Mileage: 66,000

DRIVING 30 MPH WHEN WARNING LIGHTS & SIGNALS FLASH ON DASH. CAR QUITS ACCELERATING; SPEED FALLS TO ZERO WHILE MY FOOT WAS ON THE GAS. TRANSMISSION REVVING; CAR GOING NOWHERE. I COAST TO THE SIDE OF THE ROAD. I TRY TO MOVE THE GEAR SHIFT TO REVERSE OR DRIVE. NOTHING. TURN OFF ENGINE. RESTARTED VEHICLE. "SERVICE TRANSMISSION" APPEARED ON DASH. CHECK ENGINE LIGHT CAME ON. WAITED ON SIDE OF ROAD TO BE TOWED TO DEALERSHIP. SPOKE TO DEALERSHIP THE NEXT BUSINESS DAY. TOLD THEM WHAT HAPPENED. SERVICE TECH SAID, "SO IT WAS LIKE IT SHIFTED INTO NEUTRAL?" I THOUGHT ABOUT IT FOR A MINUTE AND SAID, "YES, IT WAS LIKE THAT, BUT I NEVER TOUCHED A THING." THEN I ASKED, "HAVE YOU EVER HEARD OF THAT HAPPENING BEFORE?" SERVICE TECH REPLIED, "NOPE. NEVER."

Mileage: 20,200

ON 2 SEPERATE OCCASIONS IN THE PAST MONTH, VEHICLE IS DRIVING STRAIGHT ON THE HIGHWAY JUST FINE WHEN THE VEHICLE UNEXPECTEDLY LOSES POWER (DOES NOT STALL, SIMPLY WILL NOT MAINTAIN SPEED, UNTIL VEHICLE FINALLY COASTS TO A STOP AS THE MOMENTUM FADES). TRANSMISSION LIGHT & OTHER LIGHTS ILLUMINATE, FINALLY THE SERVICE ENGINE LIGHT REMAINS LIT. AFTER A PROLONGED RESTING OF THE VEHICLE (TYPICALLY 15 MINUTES OR MORE) THE VEHICLE THEN BECOMES ABLE TO MOVE AGAIN, BUT MUST ACCELERATE VERY SLOWLY AT FIRST. EVENTUALLY VEHICLE CAN RESUME NORMAL SPEED. VERY DANGEROUS AS VEHICLE LOSES ABILITY TO MOVE DURING CROWDED RUSH HOUR TRAFFIC!

Mileage: 15,015

TRANSMISSION ACTING ERRATICALLY. THE TRANSMISSION WILL SHIFT HARD INTO 2ND AND 3RD GEAR. WHEN COMING TO A STOP IT WILL DOWNSHIFT IN A ROUGH MANNER. WHEN PUTTING THE VEHICLE INTO DRIVE THE TRANSMISSION WILL BANG INTO 1ST GEAR. WHEN HIGHWAY DRIVING ON A FLAT SURFACE THE TRANSMISSION WILL SHIFT BETWEEN GEARS FOR NO REASON. IT WILL NEVER NO INTO 9TH GEAR. THERE IS ALSO A GREAT DEAL OF TORQUE STEER WHEN ACCELERATING.

WHILE DRIVING ON A MAJOR HIGHWAY ALL OF THE DASH WARNING LIGHTS STARTED GOING OFF AND THE DISPLAY SAID, "SERVICE TRANMISSION" THE CAR BEGAN TO DECELERATE ON THE HIGHWAY IN TRAFFIC AND WOULD NOT PICK UP SPEED. I IMMEDIATELY PULLED OVER AND PUT THE CAR IN PARK. WHEN I WOULD SWITCH IT BACK TO DRIVE THE CAR WOULD JERK VERY ROUGHLY. I IMMEDIATELY CALLED THE DEALER AND THEY SAID TO BRING IT IN. I HAD TO DRIVE WITH IT STUCK IN ONE SPEED TO THE DEALERSHIP. I FEEL THIS IS A HUGE SAFETY CONCERN SINE I WAS ON A MAJOR HIGHWAY.

Mileage: 30,000

THE TRANSMISSION REPEATEDLY AND UNEXPECTEDLY GOES INTO WHAT FEELS LIKE NEUTRAL, THEN SLAMS BACK INTO WHATEVER GEAR IT FEELS LIKE. SOMETIMES A HIGHER GEAR, SOMETIMES A LOWER GEAR. AS WE LIVE IN UPSTATE NY TRAVEL ON SNOW OR ICE COVERED ROADS CAN BE FREQUENT. WHEN IT HAS DECIDED TO SUDDENLY DOWNSHIFT ITSELF WE HAVE BEEN SENT SLIDING TWICE INTO THE ONCOMING LANE WITH NO WARNING, THANKFULLY NO TRAFFIC WAS COMING TOWARDS US AT THE TIME. THIS PROBLEM STARTED SOON AFTER THE PURCHASE. THE DEALER HAS SINCE DONE 3 "TRANSMISSION ECM UPGRADES" BUT NO CHANGE. IT IS NOW SCHEDULED FOR THE 4TH TIME. I HAVE LOST FAITH IN THE VEHICLE AS WHEN I GO ONLINE I FIND MANY OTHERS WITH THE PROBLEM. OBVIOSLY WE OWNERS NEED YOUR HELP BEFORE WE GET KILLED IN THESE VEHICLES.

Mileage: 14,000

MY 2014 JEEP CHEROKEES ENGINE WILL COMPLETELY TURN OFF WHEN TRYING TO SHIFT FROM FIRST TO SECOND GEAR. THIS IS ALARMING BECAUSE I'M ALMOST ALWAYS DRIVING WITH A ONE YEAR OLD IN THE BACKSEAT AND WHEN AT A STOP LIGHT OR STOP SIGN THE CAR WILL JUST NOT ACCELERATE WHEN THE GAS IS PRESSED AND THEN UNEXPECTEDLY JUST STAY IDLE. BECAUSE I AM ALREADY AT A STOPPED POSITION I HAVE NO TRACTION TO MOVE THE CAR TO THE SIDE OF THE ROAD AND THE CAR IS LEFT STRANDED WHERE I STOPPED. I HAVE ALSO EXPERIENCED A NOTICEABLE JERKING MOTION WHEN TRAVELING AT HIGH SPEEDS AND ITS SHIFTING AT HIGHER GEARS.

Mileage: 12,000

PREVIOUS OWNER OF '99 JEEP GRAND CHEROKEE FOR 13 YEARS. TRADED IT ON THE 2014 JEEP CHEROKEE SPORT 3 MONTHS AGO. DURING FIRST MONTH WHILE DRIVING UP A MOUNTAIN, VEHICLE STARTED LOSING POWER AND ALL OF THE WARNING LIGHTS AND CHIMES CAME ON AT THE SAME TIME ALONG WITH WIPERS. WIPERS WERE IN THE OFF POSITION, SO COULD NOT TURN WIPERS OFF. HAD TO DRIVE THIS WAY UNTIL I COULD REACH AUTO PARTS STORE TO GET THE FAULT CODES READ. NOTHING SHOWED UP. STARTED BACK UP, WARNING LIGHTS GONE. ALSO, CONSTANT ROUGH SHIFTING IN 1ST, 2ND TO 3RD GEARS. OFTEN FEELS LIKE CAR IS IN NEUTRAL- NOT IN ANY GEAR FOR A FEW SECONDS WHILE DRIVING. AT ONE POINT, TRANSMISSION WAS SLAMMING INTO GEAR AROUND 27MPH. MAJOR HESITATION WHEN PULLING OUT FROM STOP. CONCERNS ME THAT CAR IS NOT GOING TO MOVE AND THAT I MIGHT GET HIT BY ANOTHER CAR. HAVE TO BE VERY ALERT WHEN DRIVING THIS CAR AND HAVE TO BE CONSTANTLY AWARE OF WHAT THE TRANSMISSION IS DOING. TRANSMISSION SEEMS TO BE THINKING ABOUT SHIFTING AND NOT DOING ANYTHING FOR A FEW SECONDS WHILE DRIVING. AT AROUND 26 MPH, IF YOU TAKE YOUR FOOT OFF THE GAS, THE VEHICLE ACTUALLY SPEEDS UP. NOT SAFE! CALLED SALES MANAGER AT DEALERSHIP AND WAS TOLD THAT THIS IS THE WAY THIS COMPUTERIZED TRANSMISSION IS SUPPOSED TO ACT AND NOTHING THAT COULD BE DONE BUT I CAN MAKE AN APPOINTMENT IF I WANTED. THE SERVICE TECH REPEATED ALMOST WORD FOR WORD WHAT I WAS TOLD BY SALES MANAGER. TECH COULD NOT FIND ANYTHING WRONG DURING TEST DRIVE. SUGGESTED I ALLOW A SALES PERSON TO DRIVE IT HOME THAT EVENING. SALES PERSON MUST HAVE NOTICED SOMETHING SINCE TECH CALLED TO SAY THEY WOULD BE CHANGING THE SHIFT POINT PARAMETERS AND SUGGESTED SALES PERSON TAKE IT HOME AGAIN. SLAMMING INTO GEAR AROUND 27MPH STOPPED, BUT HESITATION, SPEEDING UP WHEN COASTING AND ROUGH SHIFTING HAS CONTINUED. NOT LIKING THIS CAR AT ALL! OLDER IS DEFINITELY BETTER WHEN IT COMES TO JEEPS!

Mileage: 24,000

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

Mileage: 6,320

ON THREE SEPARATE DATES OVER THE LAST YEAR WHILE DRIVING ON THE HIGHWAY MY CHEROKEE HAS LOST TRANSMISSION DRIVE POWER TO THE WHEELS ALTHOUGH THE ENGINE REMAINS RUNNING. THIS HAS CREATED VERY DANGEROUS SITUATIONS INVOLVING TRUCKS AND OTHER TRAFFIC BEHIND ME WHEN I HAVE LOST POWER AND NEED TO MAKE MY WAY TO THE BREAKDOWN LANE. THE FIRST TWO OCCURRENCES HAPPENED ABOUT A YEAR AGO AND JEEP REPLACED THE TRANSMISSION CONTROL MODULE AFTER MUCH WRANGLING WITH THEM. THE THIRD INCIDENT HAPPENED YESTERDAY AND I AM TRYING TO GET JEEP TO PROMPTLY ADDRESS THIS ISSUE BUT JEEP SERVICE IS POOR. THIS IS A RECURRING PROBLEM WITH THIS TRANSMISSION THAT PRODUCES AN EXTREMELY DANGEROUS SITUATION FOR THE DRIVER AND THOSE AROUND THEM.

Mileage: 36,950

I TOOK MY JEEP IN TO AUTONATION JEEP IN LITTLETON COLORADO WHERE I BOUGHT IT; AFTER ABOUT A YEAR OF FIGHTING WITH THE SERVICE MANAGER "JUSTINE", AND SERVICE ADVISOR KEITH!! 5 SAFETY RECALLS, AND NOW IN JANUARY OF 2016 I THOUGHT FINALLY THEY COMPLETED IT!! ALSO REPLACED THE PCV UNIT IN THE TRANSFER CASE! LEAKING; SO NOW I TRIED USING THE SNOW MODE AFTER I HAD THE JEEP BACK AND IT DOES NOT ENGAGE! I CAN FEEL THAT IT DOESN'T! I GOT STUCK IN THE SNOW ON THE FREEWAY, AND WAS IN THE MIDDLE OF THE STREET I HAD TO DIG OUT, AND SLIDING AROUND! I HAVE CALLED THE SERVICE ADVISOR KEITH, SERVICE MANAGER DAVE AND THE GENERAL MANAGER STEVE! AND THEY ARE IGNORING ME AND NOT CALLING ME BACK! I KNOW HOW MY JEEP OPERATES IN THE SNOW MODE AND IT IS A AWD IT MADE IT IN THE SNOW GOOD BEFORE THEY REPLACED THE PCV UNIT. THEY APPARENTLY DON'T CARE ABOUT THE SAFETY OF CUSTOMERS OR OTHER PEOPLE ON THE HIGHWAYS, BECAUSE SOMEONE COULD OF PLOWED INTO ME, BECAUSE THE PART THEY REPLACED IS EVIDENTLY DEFECTIVE. AND I ALSO CALLED CHRYSLERS CORPORATE HOTLINE AND NOTHING HAS BEEN RESOLVED! THIS IS A DANGEROUS JEEP AND SHOULD BE REPAIRED,

Mileage: 16,800

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 11,600. UPDATED 04/08/16*LJ

Mileage: 11,600

AT 15,000 MILES MY JEEP STARTED TO SHIFT HARD, AND GET STUCK IN LOW GEARS WHEN TRYING TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON. I TOOK IT IN FOR REPAIRS, AFTER A WEEK IN THE SHOP, I TRIED TO DRIVE IT HOME, DIDN'T EVEN GET IT HOME BEFORE CHECK ENGINE LIGHT WAS BACK ON AND IT WAS BACK IN THE SHOP NOW NEEDING A NEW TRANSMISSION.

3 MONTHS AFTER ORDERING MY JEEP THE TRANSMISSION STARTED SHIFTING REALLY HARD AND MAKING NOISES, THEN STARTED TO LEAK FLUID. TOOK IT IN TO THE SHOP WHERE THEY COULDN'T MOVE IT FROM THE SHOW FLOOR. THE TRANSMISSION WAS BAD. TOOK THEM 30 + DAYS TO GET MY CAR BACK TO ME. DIDN'T INSTALL THE TRANSMISSION CORRECTLY AND THEY BROKE THE GUARD, AS WELL AS THE PASSENGER DOOR HANDLE FELL OFF. AFTER MULTIPLE RETURN TRIPS TO CORRECT THE HARD SHIFTING THIS CAR WAS DEEMED A LEMON.

I WAS STOPPED AT A RED LIGHT NEAR A SHOPPING CENTER AND I WENT TO TURN RIGHT AND MY JEEP WOULD NOT GO SO I PRESSED A LITTLE BIT FURTHER ON THE GAS PEDAL AND IT TOOK OFF ALMOST LIKE A LUNGE WITH JERKY MOVEMENT. THIS SAME THING HAPPENED WHEN I WAS STOPPED AT A RED LIGHT FROM THE SHOPPING CENTER ENTERING A BUSY CITY 4 LANE STREET GOING STRAIGHT THROUGH THE INTERSECTION AND WHEN THE LIGHT TURNED GREEN MY JEEP WOULDN'T GO AT FIRST THEN I PRESSED A BIT FURTHER ON THE GAS PEDAL AND IT LUNGED FORWARD. GOOD THING THERE WAS NOT A CAR IN FRONT OF ME! THIS HAS HAPPENED PLENTY OF TIMES AND WE HAVE ONLY HAD THIS VEHICLE FOR ABOUT 2.5 MONTHS. IT IS NOW GETTING SCARY FOR ME TO DRIVE KNOWING THAT IF IT LUNGES WHEN IT SHOULDN'T I COULD BE IN AN ACCIDENT. SO THIS IS WHY I AM FILING A COMPLAINT.

Mileage: 13,900

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LACK OF ACCELERATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 21,000

TRANSMISSION SHIFTS ERRATICALLY. WHEN STOPPING AND STARTING AT A STOP SIGN, TRANSMISSION MAY NOT ENGAGE, THEN ENGAGES WITH A HARD BANG INTO GEAR. OTHER TIMES WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE, TRANSMISSION MAY NOT ENGAGE QUICKLY ENOUGH. TRANSMISSION IS DANGEROUS AS ONE DOES NOT KNOW IF THE TRANSMISSION WILL ENGAGE WHEN NEEDED, ESPECIALLY WHEN NEEDED TO GET OUT OF THE WAY OF OTHER VEHICLES. CAR HAS BEEN INTO JEEP DEALERSHIP 4 TIMES, OPENED A CASE WITH JEEP, TOLD THIS IS NORMAL OPERATION FOR THE TRANSMISSION. THE TRANSMISSION IS GETTING WORSE AND DANGEROUS AS YOU DO NOT KNOW HOW IT WILL REACT.

Mileage: 1,412

THE CAR HAS HAD ROUGH SHIFTING BETWEEN GEARS 1-2 AND 2-3 SINCE I PICKED IT UP. I HAD A RECALL PERFORMED THAT STATED "THE TRANSMISSION CONTROL MODULE (TCM) AND POWERTRAIN CONTROL MODULE (PCM) SOFTWARE IN YOUR VEHICLE REQUIRES AN UPDATE THAT WILL HELP PREVENT POTENTIAL DURABILITY ISSUES WITH THE TRANSMISSION." THIS RECALL TOOK AWAY THE ABILITY FOR THE VEHICLE TO DOWNSHIFT TO 2ND GEAR ON ITS OWN TO REDUCE WEAR ON A FAULTY PART IN THE TRANSMISSION. NOW WHEN I NEED TO ACCELERATE AFTER BRAKING INTO THE 2ND GEAR SPEED RANGE MY CAR HAS TO TAKE TIME TO DECIDE HOW IT WANTS TO SHIFT AND IT IS ENTIRELY UNPREDICTABLE. SOMETIMES IT THROWS INTO 1ST AND SPINS THE TIRES AND OTHER TIMES I GET A DEAD PEDAL WITH A DELAY BEFORE I GET ANY ACCELERATION. THIS PUTS ME IN DANGEROUS SITUATIONS WHEN I'M TRYING TO MERGE INTO TRAFFIC AND JEEP HAS REFUSED TO OFFER A REAL FIX TO THE ISSUE. THE RESPONSE FROM CORPORATE TO MY DEALERSHIP IS THAT IT IS "OPERATING AS DESIGNED." THIS IS A DANGEROUS WORKAROUND BY A COMPANY THAT REFUSES TO OFFER A TRUE FIX TO THE PROBLEM AND I HAVE NO WHERE ELSE TO TURN FOR HELP OTHER THAN THE NHTSA.

Mileage: 19,500

TRANSMISSION FAILURE WHILE DRIVING. CAR FAILED TO ACCELERATE WHILE ON A CITY STREET, TRANSMISSION AND PARKING LIGHT CAME ON. WHEN CAR WAS ABLE TO BE RE-STARTED, LOUD "CLUNK" SOUND OCCURRED WHEN GEARS SHIFTED. CAR HAD TO BE TOWED TO DEALERSHIP. FEAR FOR SAFETY OF ME AND MY TWO CHILDREN TO DRIVE CAR AND HAVE TRANSMISSION FAIL AND CAR STALL WHILE ON THE ROAD. AFTER RESEARCHING AND READING SIMILAR INCIDENTS THAT HAVE OCCURRED TO COUNTLESS OTHERS OVER A TWO YEAR PERIOD, IT IS APPALLING THAT NOTHING HAS BEEN DONE TO WARN CUSTOMERS OF THE DEADLY DANGERS OF THIS CAR OR THAT A RECALL OR BUYOUT HAS NOT HAPPENED. MANY OF US ARE NOW STUCK WITH THESE DANGEROUS VEHICLES WITH NO RECOURSE AS OF YET.

Mileage: 31,000

DRIVE ABOUT 37689 MILES. INSERTED KEY TO RUN, NOTHING HAPPENED, TURNED IT OFF, TURNED IT BACK TO RUN, IT POWER UP BUT ENGINE LIGHT POP OUT, TRANSMISSION FAILURE, TCM INTERNAL FAILURE CODE P1634. TURNED IT OFF, WAITED FOR HALF HOUR, TURNED IT ON, POWER RUN NORMAL WITH A LOT OF NOISE, ENGINE LIGHT STILL ON. SHIFT IT TO DRIVE AND IT GOES BACKWARD, THEN SHIFT IT TO PARK, CRANKING NOISE UNDER THE CAR. MESSAGED TRANSMISSION SERVICE, PARK BRAKE SERVICE AND ESC DISABLED/OFF. TURNED IT OFF AGAIN. WAITED FOR FEW MINUTES TURNED IT ON, ENGINE LIGHT STILL ON, SHIFT IT DRIVE, PUSH THE PEDAL (GAS) DOESN'T GO, ABOUT 3 SECONDS LATER IT DRIVE NORMALLY. EVERY TIME SHIFT TO DRIVE HAVE TO WAIT FEW SEC TO GO.

VEHICLE SEEMS TO HAVE TRANSMISSION PROBLEMS. IT HAS BEEN AT THE DEALERSHIP SEVERAL TIMES NOW DUE TO SHIFTING PROBLEMS AND LOOSING POWER WHILE ON THE FREEWAY. THE RPM'S SEEM TO GO VERY HIGH AND THEN DROP TO 0 WITH NO WARNING. VEHICLE STALLS OUT AND THUS FAR FCA HAS HAD NO RESOLUTION. THIS IS A SERIOUS SAFETY ISSUE AS IT CAN OCCUR WHILE YOUR ACCELERATING TO ENTER THE FREEWAY OR WHILE PASSING ANOTHER VEHICLE. ALSO A DANGER OF LOOSING POWER AT AN INCONVENIENT MOMENT AND POTENTIALLY CAUSING A CRASH FROM THE REAR. PROBLEM HAS BEEN ONGOING SINCE DECEMBER OF 2015 WITH NO SOLUTION AS OF THE END OF JANUARY 2016.

Mileage: 32,100

I TOOK MY JEEP INTO THE DEALER TO HAVE THE TRANSMISSION LOOKED AT AFTER THE LATEST SOFTWARE UPDATE. IT HAS WORSENED IN ITS POOR PERFORMANCE. IT HAS HUGE DELAYS SHIFTING AND LUNGES. IT ALSO DISENGAGES MOMENTARILY WHEN BRAKING. THE FUEL PERFORMANCE HAS GONE DOWN ABOUT 3 MPG SINCE THE UPDATE FROM 26MPG TO 22.5MPG. THERE IS A SERIOUS SHAKE IN THE SYSTEM AT ANY SPEED ABOVE 60MPH. IT VIBRATES WHEN THERE IS PRESSURE TO THE WHEELS. COSTING DOWNHILL IT SEEMS FINE. I REPLACED THE TIRES AND HAVE HAD THEM BALANCED AND ROTATED TWICE THINKING THAT WAS THE PROBLEM. THE DEALER SAID THEY WERE NOT ABLE TO IDENTIFY THE PROBLEM AND DID NOT DO ANY REPAIR OR CORRECTION. IT IS NOT RIGHT AND I AM NOT SURE WHAT TO DO WITH IT. HATE TO TRADE OR SELL IT AT THIS POINT BECAUSE I KNOW I WILL TAKE A HUGE LOSS ON IT.

Mileage: 10,000

WE LOVE JEEPS...THIS IS OUR 10TH. BUT THE ONLY ONE WE HAVE HAD PROBLEMS WITH. ROUGH SHIFTING INTO 2 AND 3RD. AFTER 4 OR 5 DEALER VISITS THEY BASICALLY SAID; "LIVE WITH IT." JEEP CUSTOMER HELP COULDN'T HELP. ENGINE STOPPED THREE TIMES AT ABOUT 40 MPH, VERY DANGEROUS ALMOST LEMONED THE CAR OVER THIS SAFETY PROBLEM AND MY WIFE ALMOST DIVORCED ME ON THIS ONE...BUT JEEP CAME THOUGH AND GOT A FIX ON THIS. NOW THE JEEP IS UPSHIFTING AND ACCELERATING DRIVING DOWN HILL INTO CURVES AT ABOUT 50MPH. JEEP GUYS CAN'T DUPLICATE THIS AND BASICALLY SAID TO "LIVE WITH IT." TROUBLE IS, HOW CAN YOU LIVE WITH A CAR THAT MIGHT KILL YOU?

Mileage: 3,000

WHILE DRIVING ON A BUSY HIGHWAY AT AROUND 40 MPH, MY 2014 JEEP CHEROKEE SUDDENLY STOPPED ACCELERATING. A MESSAGE DISPLAYED ON THE DASHBOARD SAYING "TRANSMISSION NEEDS SERVICE" WITH THE CHECK ENGINE LIGHT, PARKING BRAKE LIGHT AND THE TRACTION CONTROL LIGHT ALL COMING ON AT THE SAME TIME. WE WERE ABLE TO COAST OFF THE HIGHWAY AND INTO A GAS STATION PARKING LOT. I AM VERY SURPRISED WE DID NOT GET HIT FROM BEHIND! WE HAVE HAD PRIOR ISSUES WITH THE TRANSMISSION SUCH AS HARD SHIFTING AND SUDDEN ACCELERATION WITH INCREASINGLY HIGH RPMS WHILE THE CAR WAS COMING TO A STOP. WE TOOK THE CAR IN TO HAVE THE TRANSMISSION SERVICED BUT THE DEALERSHIP SERVICE DEPARTMENT COULD NOT RECREATED THE ISSUE AND SAID THERE WERE NO PROBLEMS, THE BEST THEY COULD DO WAS TO REPROGRAM THE TRANSMISSION. NEEDLESS TO SAY THE REPROGRAM DID NOT FIX THE PROBLEM. AFTER LOOKING FURTHER INTO THIS ISSUE, I HAVE FOUND SEVERAL COMPLAINTS FROM OTHER OWNERS WITH THE SAME EXACT ISSUE.

Mileage: 16,740

SHIFTING CLUNKS/JERKS WHEN GOING INTO SECOND GEAR, INTERMITTENTLY.

WHILE DRIVING THE VEHICLE, THE VEHICLE ALL OF A SUDDEN SHUT OFF. THE "SERVICE TRANSMISSION" LIGHT CAME ON. AFTER SENDING THE TRUCK TO THE DEALERSHIP, TWO DAYS LATER I EXPERIENCED THE SAME ISSUE. THE TRUCK SHUT OFF WHEN I WAS TURNING INTO THE INTERSECTION WHILE TAKING MY KIDS TO SCHOOL. SAME MESSAGE APPEARED ON THE DASH. I'VE READ ONLINE THAT MANY JEEP CHEROKEE OWNERS ARE EXPERIENCING THE SAME ISSUE. MY VEHICLE WAS PURCHASED BRAND NEW IN 2014, 37,688 MILES. THE VEHICLE IS STILL IN THE SHOP, BUT I AM HONESTLY AFRAID TO DRIVE IT AGAIN BECAUSE IT IS VERY DANGEROUS TO DRIVE A VEHICLE AND TO HAVE IT JUST SHUT OFF ALL OF A SUDDEN DUE TO A FAULTY TRANSMISSION BY THE MANUFACTURER.

Mileage: 38,675

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT STOPPED AT A TRAFFIC LIGHT. WHEN SHE ATTEMPTED TO MAKE A RIGHT TURN, THE VEHICLE STOPPED AND A "PUT GEAR IN PARK" MESSAGE APPEARED. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO BE RESTARTED AFTER A FEW MINUTES. THE VEHICLE JERKED, BUT THE CONTACT WAS ABLE TO DRIVE HOME. THE FAILURE RECURRED THE NEXT DAY WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY). THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

FIRST - VEHICLE WOULD SHIFT INTO PARK AND I COULD NOT TURN IT OFF. WHEN SHIFTING INTO REVERSE, THE CAR WOULD NOT MOVE. I HAD TO HAVE IT TOWED INTO THE DEALER. SECOND - WHILE DRIVING ON THE EXPRESSWAY, THE VEHICLE GAVE 5-6 BEEPS AND INFORMATION PANEL SAID, "RESTART VEHICLE AND SERVICE TRANSMISSION." THE CAR STOPPED MOVING FORWARD WHEN PRESSING THE GAS. SHIFTING INTO PARK (TO RESTART THE VEHICLE) THE CAR VIBRATED AND JUMPED. RESTARTED THE VEHICLE, THE TRANSMISSION LIGHT WAS ON, MESSAGE SAYS SERVICE TRANSMISSION, TRACTION CONTROL LIGHT ON, AND THE D(RIVE) LIGHT WAS BLINKING. THIRD - ALL OF THE ABOVE AGAIN, EXCEPT EVERYONE ON THE EXPRESSWAY WAS MOVING AT 65-70 MILES PER HOUR, AND MY CAR STOPPED IN THE THIRD LANE. THIS SEEMS TO HAPPEN WHEN THE VEHICLE IS MOVING AND IT IS GETTING VERY DANGEROUS FOR ME AND OTHER DRIVERS.

Mileage: 23,000

DRIVING ON HIGHWAY CAR LOSES POWER TRANSMISSION FAILURE WARNING COMES ON CAR STALLS THIS HAS SINCE HAPPENED TWO MORE TIMES THAT IT ACTUALLY FAILED BUT CONTINUED DURING COURSE OF YEAR TO HAVE TRANSMISSION AND LOSS OF ACCELERATION WHILE DRIVING ON HIGHWAY

Mileage: 24,000

WE WERE COMING OFF THE HIGHWAY AND THE JEEP WENT OVER SOMETHING SLICK AND WE HAD A VERY SLIGHT SLIDE WHICH CAUSED AN ENGINE LIGHT TO STAY ON AND THE TRANSMISSION TO FREEZE UP. ENGINE STAYED RUNNING BUT TRANSMISSION WOULD NOT ENGAGE INTO DRIVE. AFTER WE SHUT DOWN THE ENGINE AND WAITED A MINUTE WE DECIDED TO RESTART AND WE WERE ABLE TO DRIVE BUT THE ENGINE LIGHT STAYED ON. AAA CALIFORNIA GAVE US A REPAIR SHOP TO GO TO AND THEY WERE ABLE TO RESET THE ENGINE LIGHT YET THEY HAD TOLD US THAT THEY HAVE BEEN SEEING THIS OCCASIONALLY WITH THIS TRANSMISSION. THE TRANSMISSION THINKS THAT ALL GEARS ARE ENGAGED THIS THE EXPLANATION THAT WE RECEIVED. THIS HAPPEN COMING OFF THE HIGHWAY, WHAT IF WE WERE IN THE SNOW OR HIGHWAY? WE ARE VERY CONCERNED.

Mileage: 11,890

AT FOUR DIFFERENT RANDOM OCCASIONS VEHICLE WILL DISENGAGE THE TRANSMISSION WHILE IN DRIVE AND BECOME UNCONTROLLABLE ONLY THING RESPONSIVE ARE THE BRAKES. THE POWER STEERING WILL GO OUT AS WELL AND THE VEHICLE TRANSMISSION LIGHT AND PARKING LIGHT WILL APPEAR ON THE GAUGE DISPLAY. AFTER PULLING OVER ON THE HIGHWAY AND LETTING THE VEHICLE SIT OFF FOR 5 MINUTES, I WOULD THEN RESTART THE VEHICLE AND STILL GET A INDICATOR STATING TO PUT THE VEHICLE IN PARK WHEN IT IS ALREADY IN PARK. AFTERWARDS VEHICLE INDICATOR LIGHTS WOULD GO AWAY AFTER A FEW RESTARTS AND ONCE PUT IN DRIVE GEARS WOULD SHIFT ROUGHLY. AFTER MULTIPLE TIMES OF TURNING THE VEHICLE ON AND OFF THINGS WILL RETURN TO NORMAL BUT AS STATED BEFORE I HAVE NO CLUE WHAT TRIGGERS THE TRANSMISSION TO DISENGAGE. IT HAS HAPPENED TO ME WHILE DRIVING THROUGH THE CITY AND HIGHWAY GOING AT DIFFERENT SPEEDS.

Mileage: 33,828

VERY ROUGH AND JERKY TRANSMISSION ,ROUGH ENGAGEMENT,BUMPY WHEN COMING TO A STOP,UNCONTROLLABLE ACCELERATION AFTER YOU TAKE FOOT OFF GAS,ALMOST HITTING CAR IN FRONT OF ME I TOOK VEHICLE IN TO DEALER,THEY KEPT IT 10 DAYS THEY SAID THEY HAD REPLACED THE TRANSMISSION BUT IT IS STILL DOING SAME THING.

Mileage: 17,000

THERE HAVE BEEN SEVERAL TIMES WHILE DRIVING THE JEEP THAT THE SAME TRANSMISSION PROBLEM OCCURRED. TWICE I WAS APPROACHING A STOP SIGN IN A RESIDENTIAL AREA, ONCE I WAS COASTING DOWN A HILL ON A CITY STREET, ONCE I WAS SLOWLY ACCELERATING IN RUSH HOUR TRAFFIC ON A MAJOR INTERSTATE, AND ANOTHER TIME I WAS ACCELERATING FROM BEING STOPPED AT A RED LIGHT ON A CITY STREET. THE SERVICE TRANSMISSION MESSAGE ALONG WITH SEVERAL LIGHTS INDICATED A TRANSMISSION PROBLEM. I HAVE A PICTURE ATTACHED. THE DEALERSHIP I TOOK IT TOOK PULLED A SHIFT DIFFERENTIAL CODE OFF THE VEHICLE. THE PROBLEM IS INTERMITTENT AND DOES NOT HAPPEN EVERY TIME IT IS DRIVEN. HOWEVER, THIS IS A SERIOUS SAFETY CONCERN TO ME BECAUSE THE VEHICLE IS NOT DRIVEABLE UNTIL I TURN OFF THE ENGINE, OPEN THE DOOR AND RESTART THE ENGINE SEVERAL TIMES UNTIL ONLY THE MIL LIGHT IS ON. THIS IS AN ACCIDENT WAITING TO HAPPEN ESPECIALLY WITH ME DRIVING 29 MILES EACH WAY THROUGH 2 TUNNELS DURING RUSH HOUR. IT IS UNSAFE FOR ME TO BE BROKEN DOWN IN RUSH HOUR TRAFFIC ON AN INTERSTATE. I FEAR THAT I WILL NOT BE IN THE RIGHT LANE LIKE I WAS PREVIOUSLY TO BE ABLE TO TRY TO PULL OFF THE ROAD. I FEAR I WILL BE DRIVING 55 MILES IN A TUNNEL AND CARS NOT STOPPING BEHIND ME. I FEAR THAT I WILL BE CAUSING AN ACCIDENT TRYING TO OPEN THE DOOR TO RESET THE ENGINE. NO ONE SHOULD HAVE TO LIVE WITH THIS FEAR THAT YOU ARE NOT SAFE WITH DRIVING TO AND FROM WORK.

Mileage: 21,500

VEHICLE HESITATES CHOOSING A GEAR WHEN ACCELERATING FROM A NEAR STOP, CAUSING IT TO ACT AS IF IT WERE PLACED IN NEUTRAL. WHEN ACCELERATING FROM A VERY SLOW I45 TO AN EXIT RAMP LANE, (CHANGING LANES) VEHICLE STALLED FOR A SECOND OR TWO, CAUSING ON COMING TRAFFIC TO HARD BRAKE. THIS PROBLEM IS INTERMITTENT, AND HAS HAPPENED NUMEROUS TIMES. THIS INCIDENT IS THE ONLY NEAR MISS. VEHICLE HAS A HARD TIME UPSHIFTING AT HIGHWAY SPEEDS, WILL RUN AT HIGH RPM FOR LONG PERIODS OF TIME. IT ALSO SHIFTS VERY HARSH FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. WITH THIS VEHICLE'S TENDENCY TO HESITATE IN TRAFFIC SITUATIONS, THIS VEHICLE IS NOT SAFE TO DRIVE.

Mileage: 17,200

THE VEHICLE RANDOMLY DOES NOT RESPOND TO THE ACCELERATOR. THIS IS NOT A REGULAR OCCURANCE, MAYBE ONCE OR TWICE A MONTH. WE HAVE HAD SEVERAL OCCASIONS WHEN WE HAVE BEEN MAKING TURNS WITH PLENTY OF ROOM BUT THE VEHICLE DOES NOT ENGAGE. THE SAME ISSUE HAS HAPPENED WHEN TRYING TO ACCELERATE ON THE FREEWAY AND THE VEHICLE DOES NOT 'LISTEN' TO A PUSHED GAS PEDAL. WE HAVE HAD IT TO THE DEALERSHIP 5 TIMES AND THEY SAY THEY 'CANNOT REPRODUCE THE ISSUE' AND HAVE OFFERED NOW HELP. WE FIND A LARGE NUMBER OF THE SAME COMPLAINS ONLINE ABOUT THE CHEROKEE'S TRANSMISSION. MY WIFE WAS ALMOST HIT WHILE MAKING A TURN THE OTHER DAY AND WE ARE GOING NOW TO TRADE IN THE VEHICLE.

Mileage: 14,000

THE VEHICLE WAS IN MOTION. TRANSMISSION FAILS WHEN TRYING TO GO UP HILL OR DURING ACCELERATION. WHEN DRIVING ON A INCLINE OR TRYING TO PASS SOMEONE ON THE HIGHWAY, YOU MAY GET A TRANSMISSION NEEDS SERVICE ERROR OR 4WD SYSTEM DISABLED. EITHER OF THESE ERRORS DISABLES THE VEHICLES TRANSMISSION PUTTING THE VEHICLE IN NEUTRAL, WITH NO POWER TO ADVANCE OR GET OUT OF TRAFFIC. WHEN THIS HAPPENS THE TRANSMISSION MAKES A HORRIBLE NOISE AND DOES NOTHING. NOT SAFE COULD CAUSE ACCIDENT. THIS HAS HAPPENED BEFORE AND AFTER A TRANSMISSION & TORQUE CONVERTER REPLACEMENT.

AFTER DEALERSHIP REPLACED TRANSMISSION AT 30,000 MILES FOR IMPROPERLY SHIFTING WE NOTICED A BURNING SMELL AND NOTICED NEW TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY. WE CALLED THE DEALERSHIP AND WAS ADVISED THAT THE NOT GET IT IN TO BE CHECKED FOR ANOTHER WEEK AND A HALF. AT 9:10PM I WENT AROUND THE CORNER ABOUT 4 BLOCKS TO VISIT WITH A FRIEND AND LEFT AND CAME BACK TO MY HOME WHERE I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. UPOING THE HOOD I SAW LIGHT FROM A FLAME AND EXTINGUISHED IT USING A GARDEN HOSE. MINIMAL DAMAGE BUT FIRE NON THE LESS. CHRYSLER CORPORATE STATED I CAN NOT DRIVE IT AND TO LET IT SIT UN TOUCHED. I HAVE A DAUGHTER TO GET TO SCHOOL AND JOBS TO DO THAT PAYS MY BILLS. THREE DAYS PASS I CALL CHRYSLER AGAIN AND STATE I AM GOING TO FIX THE VEHICLE MY SELF AND SEND THEM A BILL. I TIGHTEN THE TRANSMISSION LINES THEY DID SEEM LOOSE. NO TRANSMISSION STILL LEAKING. 15 DAYS LATER STILL NO WORD FROM CRYSLER. I HAVE A $28,880 PAPER WEIGHT IN MY FRONT YARD COSTING ME $380 A MONTH. I HAVE CALLED CRYSLER EVERY DAY FOR A 2 WEEKS AND ALL THEY CAN TELL ME IS " ITS IN OUR LEGAL DEPARTMENT". NO CALL, NO LOANER, NOTHING. AN EXPENSIVE PAPER WEIGHT COSTING MONEY.

Mileage: 31,000

MY 2014 JEEP CHEROKEE HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THE TRANSMISSION PROBLEMS. IT LUNGES FORWARD, STALLS WHEN MERGING INTO TRAFFIC AND JERKS SO HARD THAT IT FEELS LIKE SOMEONE HAS HIT ME FROM BEHIND. THE DEALERSHIP HAS DONE NOTHING TO FIX THE PROBLEM AND SAY THEY CAN'T FIX IT. THE TRANSMISSION IS VERY DANGEROUS AND I'VE NEARLY HIT VEHICLES IN FRONT OF ME WHEN IT LUNGES FORWARD. THIS IS A DANGEROUS VEHICLE AND IT SHOULD BE TAKEN OFF THE MARKET.

Mileage: 50

WHEN COMING TO A STOP, MOST TIMES THE VEHICLE DOWNSHIFTS ROUGHLY. SOMETIMES, THIS CAUSES THE TRANSMISSION TO SLAM INTO A LOWER GEAR, THRUSTING THE CAR FORWARD. THIS ALSO OCCURS WHEN ACCELERATING AND SHIFTING BETWEEN GEARS 1,2 AND 3. WHEN ACCELERATOR IS PRESSED TO PASS, OCCASIONALLY A LOUD NOISE IS HEARD ALMOST LIKE THE CAR WAS SLAMMED INTO GEAR. WHEN CLIMBING A HILL, THE VEHICLE WANTS TO BE IN GEAR 3 OR 4 WHICH CAUSES YOU TO ACCELERATE TOO SLOWLY AND WASTE GAS. VEHICLE HAS BEEN BACK TO DEALER FOR A NEW UPLOAD WHICH DID NOTHING.

Mileage: 8,000

THE JEEP CHEROKEE TRANSMISSION STARTED TO SLIP AND DOWNSHIFT CAUSING VEHICLE TO SLOW. VEHICLE WOULD JERK HARD BACK INTO CORRECT GEAR AS VEHICLE WAS TRAVELING AT 60 MPH. CHECK ENGINE LIGHT CAME ON. DROVE IMMEDIATELY TO DEALERSHIP WITH TRANSMISSION CONTINUING TO MALFUNCTION. LEFT VEHICLE WITH DEALERSHIP FOR DIAGNOSIS AND REPAIRS. THIS WAS ON 11/16/2015. PICKED UP VEHICLE ON 11/19/2015 AND ADVISED UPDATE TO SHAFT WARE WAS COMPLETED TO SLOVE TRANSMISSION ISSUES. DROVE THREE QUARTERS WAY HOME AND TRAVELING 65 MPH ON STATE HIGHWAY, THE TRANSMISSION STARTED SLIPPING AND DOWNSHIFTING CAUSING VEHICLE TO SLOW AND THEN JERK BACK INTO CORRECT GEAR. CHECK ENGINE LIGHT CAME ON AS WELL AS EVERY WARNING AND SYSTEM LIGHT ON THE DASH. WARNING TO DRIVER TO COME TO A COMPLETE STOP AND TURN ENGINE OFF CAME ON. STOPPED VEHICLE AND TURNED OFF ENGINE AND AFTER A COUPLE OF MINUTES TURNED ENGINE ON AND DROVE BACK TO DEALERSHIP. VEHICLE CURRENTLY AT DEALERSHIP FOR DIAGNOSIS.

Mileage: 41,000

TRANSMISSION NOT DOWN SHIFTING CAUSING THE VEHICLE TO BE SLUGGISH WHILE TRYING TO MERGE INTO TRAFFIC CREATING AN UNSAFE CONDITION AS THE VEHICLE WILL NOT ACCELERATE. THE TRANSMISSION ALSO HAS A BUCKING SENSATION FROM TIME TO TIME WHEN TRYING TO ACCELERATE AS THE TRANSMISSION CANNOT SEEM TO FIGURE OUT WHICH GEAR IT NEEDS TO BE IN. THE VEHICLE IS CURRENTLY AT THE DEALER FOR THIS SAFETY CONCERN ALONG WITH SAFETY ISSUES WITH THE FORWARD COLLISION SYSTEM. WE WERE NOTIFIED BY THE DEALER THAT SOME ADDITIONAL SOFTWARE CHANGES WERE MADE TO THE TRANSMISSION AND IT IS BETTER, BUT STILL NOT FIXED AND THAT "IT IS WHAT IT IS" UNTIL JEEP COMES UP WITH A SOLUTION. WE ARE REFUSING THE VEHICLE BACK FROM THE DEALER DUE TO THE WAY THE TRANSMISSION IS OPERATING AND ALSO WITH THE ISSUES THAT WE ARE EXPERIENCING WITH THE FORWARD COLLISION SYSTEM. THERE IS CURRENTLY AN OPEN CASE ON THIS VEHICLE WITH JEEP. NOTE: WE HAVE HAD THE JEEP AT MULTIPLE DEALERS MULTIPLE TIMES AND CONTINUE TO BE TOLD THAT "IT'S JUST THE NATURE OF THE TRANSMISSION". IN ADDITION, THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASED NEW IN FEBRUARY 2014.

Mileage: 500

2 TIMES ALREADY I HAVE HAD TO TAKE MY CAR INTO THE DEALERSHIP BECAUSE IT WOULD SHUT OFF RANDOMLY WHILE DRIVING. THIS HAS HAPPENED WHILE ON THE HIGHWAY AND ALSO WHILE ON BUSY STREETS. SO FAR I HAVE BEEN ABLE TO DRIFT TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND THEN TURN THE CAR OFF AND BACK ON. THE CAR SPUTTERS WHEN RESTARTING AND ON MULTIPLE OCCASIONS WILL STALL AGAIN. BOTH TIMES THEY TRIED TO BLAME IT ON THE OIL CHANGE BEING OVERDUE. THE 2ND TIME I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY STATED THERE WAS NO OIL IN THE CAR. HOW A CAR LOSES OIL IF THERE ISN'T A LEAK, I'M NOT SURE. THIS IS NOW THE THIRD TIME IT IS HAPPENING AND BASED ON THE CAR'S COMPUTER I STILL HAVE 30% TO GO BEFORE NEEDING AN OIL CHANGE AND THE CAR IS SHUTTING OFF ON ME AGAIN RANDOMLY. I WAS AT THE DEALERSHIP FOR THE 2ND TIME LESS THAN 3 MONTHS AGO. I DRIVE IN MIAMI AND HAVE BEEN LUCKY THAT MY SON WAS NOT IN THE CAR WITH ME.

Mileage: 27,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR LEVER MECHANISM FAILED TO OPERATE WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,885.

Mileage: 17,885

WHEN ACCELERATING FROM STOP OR SLOW SPEED, THE VEHICLE LUNGES, WILL NOT SHIFT, SHIFTS VERY HARD TO THE POINT OF LOOSING TRACTION TO THE DRIVE WHEELS. VARIOUS SLOW SPEEDS CITY AND HIGHWAY ON RAMP GET THE SAME EFFECT.

Mileage: 18,000

WHILE DRIVING HOME FROM WORK THE VEHICLE JERKED AND THE TRANSMISSION SERVICE LIGHT CAME ON. ONCE THE LIGHT CAME ON THE VEHICLE WOULD NOT DRIVE FASTER THAN 10 MPH AND THE RPM WERE AT LIKE 4000. THE TRANSMISSION HAS BEEN WEIRD SINCE DAY ONE. I BROUGHT THE VEHICLE IN AND THEY REPROGRAMMED THE COMPUTER. IT STILL ACTED FUNNY AFTER THE REPROGRAMMING. THERE WERE TIMES I WOULD BE TRAVELING ON THE HIGHWAY AND WOULD LOSE ANY SORT OF ACCELERATING WHEN THE GAS PEDAL WAS PRESSED. IT WOULD THEN KICK IN ALL OF A SUDDEN. ALL THE ISSUES REGARDING THE TRANSMISSION AND ITS SHIFTING HARD WERE TOLD TO THE SERVICE TECH AND I WAS TOLD THEY COULDN'T FIND THE PROBLEM. ALSO THE FRONT END STEERING LINKAGE MAKES VERY LOUD NOISES WHEN TURNING THE WHEEL FROM LEFT OR RIGHT. THIS WAS ALSO EXPLAINED TO THE TECH WHO SAID HE COULDN'T FIND THE ISSUE. YET THE TRUCK STILL MAKES THE NOISES ANYTIME IT DOES IT. THIS IS NOT SOMETHING YOU EXPECT TO DEAL WITH AFTER PURCHASING A NEW VEHICLE WHICH IS NOT 2 YEARS OLD. ESPECIALLY IT IS THE REASON I BOUGHT THIS SO I WOULDN'T HAVE TO WORRY ABOUT SPENDING MONEY ON AN OLD CAR AND FOR DEPENDABILITY.

THE POWER TRAIN BUCKS HARD, DELAYS FORWARD MOTION FROM STOP POSITION, ESPECIALLY WITH A COLD START, AND IS MUCH WORSE ON COLD DAYS. HAD THE CAR BACK TO THE DEALER SEVERAL TIMES, CALLED JEEP, AND THEY ALL TELL ME THERE IS NOTHING THEY CAN DO. I HAVE ALSO BEEN TOLD THAT NOT ALL OF THIS MODEL JEEP HAS THIS PROBLEM, I AM ONE OF THE LUCKY ONES. PLEASE HELP ME! I AM A REALTOR AND HAVE CLIENTS IN MY CAR THAT LOOK AT ME LIKE, WHAT IS WRONG WITH YOUR CAR, AND WHY ISN'T JEEP DOING SOMETHING ABOUT THIS? I DO HAVE SEVERAL INVOICES FROM THE DEALER, STATING MY COMPLAINTS, BUT NOTHING HAS BEEN CORRECTED, THEY HAVE DONE "TWO UPDATES" VIA THEIR COMPUTER SYSTEM, AGAIN, WITH NO RESULTS.

Mileage: 775

DRIVING TO WORK ON HWY IN HEAVY TRAFFIC I ACCELERATED UP A SMALL HILL CAR JERKED THEN POWERED DOWN ON HWY AT 65 MPH I WAS ABLE TO COAST OVER THREE LANES OF TRAFFIC AND PULL OFF TO SIDE OF ROAD THEN NOTICED SERVICE TRANSMISSION, CHECK PARKING BREAK, PUT CAR IN PARK AND THEN SELECT GEAR ALL CAME ON AS MESSAGES ALSO THE TRACTION CONTROL LIGHT CAME ON. PUT CARE IN PARK AND RESTARTED ENGINE ALL LIGHTS/MESSAGES STILL ON DASH AND CAR WOULD NOT GO INTO GEAR FOR DRIVING. TRIED TWO MORE TIMES AND FINALLY COULD DRIVE UNDER 50 MPH STRAIGHT TO DEALER FOR SERVICE. THE CHECK TRANSMISSION LIGHT REMAINED ON DURING MY ENTIRE DRIVE TO THE DEALERSHIP. I HAD PREVIOUSLY EXPERIENCED ACCELERATION WHEN IN TRAFFIC COASTING AND MY FOOT OFF GAS PEDAL. ALSO HARD SHIFTING MULTIPLE TIMES LIKE IT WAS SKIPPING GEARS WHEN ACCELERATING. VERY SCARY AND UNSAFE SITUATION TO BE IN.

Mileage: 20,000

DRIVING 65 MPH ON HIGHWAY DASHBOARD WARNING LIGHTS STARTED FLASHING SERVICE TRANSMISSION IMMEDIATELY. TRANSMISSION DISENGAGED CAR WOULD NOT RESPOND WHEN GAS PEDAL WAS PUSHED. MESSAGE TO SHIFT CAR IN PARK APPEARED. HAD TO COAST IN MORNING RUSH HOUR TRAFFIC TO THE SHOULDER. COULD HAVE BEEN A VERY DANGEROUS SITUATION. ON SHOULDER PUT IT INTO PARK AND IF IT WAS PUT INTO DRIVE IT WOULD JOLT SEVERELY AND WOULD NOT MOVE MORE THAN A FEW INCHES WITH ACCELERATOR PRESSED. HAD THE CAR TOWED TO THE DEALER ON A FLATBED. WAS INFORMED THAT A NEW TRANSMISSION IS NEEDED. THE JEEP CHEROKEE HAS 31000 MILES.

Mileage: 31,000

ONGOING ISSUES REGARDING VEHICLE, MULTIPLE FAILURES ON MULTIPLE OCCASIONS. SERIOUS POWERTRAIN ISSUES, VEHICLE SLOW TO RESPOND DRIVER ACCELERATION INPUT, ERRATIC ACCELERATION AND SHIFT PERFORMANCE. AIRBAGS, STABILITY CONTROL, FORWARD CRASH MITIGATION/AVOIDANCE, AND OTHER SAFETY SYSTEMS FAILURE ON MULTIPLE OCCASIONS. POWERTRAIN REPLACED, MULTIPLE SOFTWARE UPDATES WITH NO RESOLVE, INTERMITTENT ISSUE PERSISTS. *JS

Mileage: 8,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE FELT ROUGH WHILE DRIVING IN THIRD GEAR. IN ADDITION, THE VEHICLE SUDDENLY INCREASED SPEED AND THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO DECREASE THE VEHICLES SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) BUT THE RECALL REMEDY WAS NOT YET AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 13,000

FROM STOP ACCELERATING TO MERGE WITH HIGHWAY TRAFFIC AND PULLING OUT OF A STREET THE CAR WON'T MOVE. IT'S LIKE THE TRANSMISSION IS SLIPPING. VERY DANGEROUS, HAVE BEEN ALMOST HIT SEVERAL TIMES. OTHER TIMES THE TRANSMISSION SHIFTS IRREGULARLY. HAVE TAKEN IT TO OUR LOCAL DEALERSHIP TWICE AND HAVE A THIRD SCHEDULED

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TURNING THE IGNITION KEY TO START THE ENGINE, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT ALSO INDICATED THAT WHEN GOING FROM STOP TO START AND WHILE ASCENDING UP A HILL, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A PCM AND DTCM UPDATE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 02/19/16*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED WHICH RESOLVED THE SURGING ISSUES. THE SHIFTING FAILURE PERSISTED, THE FAILURE COULD NOT BE DETERMINED. *JS

Mileage: 25,000

TOOK CAR IN FOR RECENT UPDATE TO TRANSMISSION SOFTWARE. CAR WAS OK FOR A LITTLE WHILE THEN WENT RIGHT BACK TO THE PROBLEMS. CAR SHIFTS INTO WRONG GEAR WHEN CLIMBING A HILL AND DOWNSHIFTS TO TO LOW OF A GEAR CAUSING THE ENGINE IN TO HIGH RPM. SOMETIMES THE TRANSMISSION DOES NOT ENGAGE WHEN DEPRESSING THE ACCELERATOR. HAVE TO RELEASE ACCELERATOR THEN TRANSMISSION WILL ENGAGE. CAR HAS A HARD SHIFT POINT FROM 2ND TO 3RD GEAR. THIS HAS CAUSED ME TO BE MORE CAUTIOUS WHILE DRIVING AND MAKING SURE I HAVE ENOUGH TIME TO PULL OUT INTO TRAFFIC INCASE THE TRANSMISSION DOESNT ENGAGE.

Mileage: 35,000

THIS VEHICLE HAD BEEN SHOWING ISSUES FOR A WHILE NOW. THE ISSUES WERE BROUGHT TO THE LOCAL DEALERS ATTENTION BUT ONLY WOULD ACCEPT TO TAKE THE CAR IN FOR THE RADIO RECALL THESE VEHICLES HAVE CURRENTLY. AFTER TAKING THE CAR ON ITS FIRST 100+ MILE JOURNEY, UPON GETTING CLOSER TO THE EXIT I WAS SUPPOSED TO TAKE, THE CAR WOULD NOT SHIFT TO LOWER SPEEDS PROPERLY AND I HAD TO STAY ON THE SHOULDER TO COME TO A STOP, OTHERWISE I WOULD RISK FLIPPING THE VEHICLE APPROACHING THE CURVED EXIT AT SUCH A SPEED. MUST I SAY I GAVE THE VEHICLE PLENTY OF STOPPING/SLOWING DISTANCE. UPON COMING TO A STOP AHEAD OF THE EXIT THE CAR JUMPED FORWARD CLEARLY A PROBLEM WITH THE DECELERATION OF THE TRANSMISSION. I BROUGHT THIS ISSUE UP WITH THE DEALER THE FOLLOWING DAY AND STATED I SHOULD WATCH THE CAR FURTHER AND BE MORE CAREFUL. JUST EARLIER TODAY, THE VEHICLE DECIDED TO JERK FORWARD WHILE DECELERATING FROM HIGHWAY SPEEDS AGAIN AND THE SAME RESPONSE WAS GIVEN. LATER THIS AFTERNOON, APPROXIMATELY 2:30 PM EST THE KEY WAS PUT INTO THE IGNITION AND THE CAR JUMPED FORWARD STRIKING THE VEHICLE UPFRONT BUT LUCKILY NOT DOING ANY VISIBLE DAMAGE. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AS I LIVE NEAR A CHILDREN'S SCHOOL AND WORK NEAR A MIDDLE SCHOOL AND I WORRY ONE MORNING THIS CAR JUMPS FORWARD AND G-D FORBID STRIKES A CHILD OR PEDESTRIAN AND TURN INTO CHAOS, AS WELL AS PUTTING MY CHILDREN IN DANGER. THIS CAR CLEARLY HAS TRANSMISSION FAULTS AND NEEDS TO BE RECALLED LEGALLY ONCE AND FOR ALL..

Mileage: 13,000

LAST THURSDAY THE VEHICLE LOST ALL POWER AFTER APPLYING BRAKES GOING DOWN A HILL, WHEN ATTEMPTING TO START IT UP AGAIN, IT REMAINED IN THE RUN POSITION BUT WAS NOT FUNCTIONAL, ENGINE SOUNDED LIKE A CAR GRINDING. PRESSING THE STARTER DID NOTHING, THE VEHICLE WOULD NOT TURN OFF, BUT REMAINED IN THE RUN POSITION BUT WITH AN ABNORMAL SOUND AND NO ABILITY TO DRIVE IT. I JUST KEPT TRYING TO PUT IT IN DIFFERENT GEARS, GIVE IT GAS AND FINALLY THE ENGINE ENGAGED AND IT WAS DRIVEN BACK UP THE HILL TO MY HOME. IT WAS DRIVEN TO JEEP SERVICE THE NEXT DAY. THEY COULD NOT REPRODUCE THE PROBLEM AND THE "DIAGNOSTICS" DID NOT REVEAL A PROBLEM. THE SAME THING HAPPENED TODAY AND IT TOOK ME ABOUT 10 MINUTES OF PUSHING STARTER BUTTON, TRYING DIFFERENT GEARS AND GIVING IT GAS TO GET IT FUNCTIONAL AGAIN. THIS VEHICLE HAS BEEN INTO JEEP AT LEAST 3 TIMES FOR TRANSMISSION PROBLEMS. ONE TIME THE VEHICLE WAS WORSE AFTER GOING IN, AND 2 OF THE TIMES IT SEEMED BETTER INITIALLY BUT WAS WORSE AGAIN WITHIN SEVERAL WEEKS.

Mileage: 25,000

5 RECALLS SINCE I BOUGHT IT BRAND NEW SEPTEMBER 2014 . WHEN YOU STEP ON THE GAS, CAR SOMETIMES WON'T MOVE THEN JERKS INTO MOTION & OTHER TIMES IT STARTS OFF IN 3RD GEAR. SOON AFTER PURCHASE, NOTICED EXTREME CONDENSATION INSIDE WINDOWS. BACK RIGHT FLOOR BOARD WAS SOAKED WITH WATER? & CONDENSATION UNDER THE RIGHT FRONT SEAT. DEALERSHIP CAN'T FIGURE IT OUT. MOST RECENTLY ,RADIO DISPLAY NOT WORKING PROPERLY. NOTICED GETTING SHOCKED WHEN OPENING THE DOOR. REAR HATCH SOMETIMES WON'T OPEN THE THE POWER LIFT BUTTON IS PUSHED

Mileage: 348

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE UPSHIFTED WITHOUT BEING PROMPTED AND THEN RETURNED TO ORIGINAL SHIFT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER RECALL, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

THE ELECTRONIC TRANSMISSION CONSTANTLY SLIPS OR HAS A DELAYED ENGAGEMENT COMING OFF A FULL STOP OR AT LOW SPEEDS. WHEN ACCELERATING FROM A STOP TO SAY MAKE A LEFT TURN THE TRANSMISSION HAS A SIGNIFICANT DELAY PRIOR TO ENGAGEMENT WHICH PUTS THE CAR AND THE DRIVER (ME) AT RISK OF A COLLISION. I HAVE TAKEN TO AVOIDING PASSING OR INITIATING A TURN WITHOUT SIGNIFICANT CLEARANCE FROM TRAFFIC AS I FEAR GETTING INTO AN ACCIDENT. THE CAR DEALERSHIP SERVICE TEAM SAYS THEY CAN'T DO ANYTHING AND VIRTUALLY EVERY OTHER OWNER OF A CHEROKEE COMPLAINS ABOUT THE SAME ISSUE. I KNOW JEEP DELAYED THE LAUNCH OF THE CAR DUE TO THE TRANSMISSION ISSUES AND BELIEVE THEY KNEW AND KNOW THERE IS AN ISSUE AND SUBJECTING DRIVERS TO AVOIDABLE RISK AND INJURY, OR WORSE. THE ISSUE HAPPENS EVERY TIME I DRIVE THE CAR, NOT JUST A SINGLE EVENT.

Mileage: 10,000

I HAVE REPORTED THREE EARLIER INCIDENTS REGARDING THIS ISSUE. I HAVE TAKEN THIS UP WITH GM. THEY HAVE ATTEMPTED TO FIX THIS 3 PREVIOUS TIMES. ON 9/22/215 THE SERVICE DEPARTMENT REPLACED PART 68214620AB. I WAS GOING TO AN EVENT AN HOUR AWAY ON OCTOBER 17, 2015. I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON A TWO LANE HIGHWAY. THE SPEED LIMIT WAS 75 AND THE CAR IN FRONT OF ME WAS GOING ABOUT 70. WHEN WE REACHED A PASSING LANE, I ATTEMPTED TO PASS GOING ABOUT 80 MILES AN HOUR. AS I PULLED EVEN WITH THE OTHER CAR, THE TRANSMISSION DOWN SHIFTED AND THE ENGINE RED LINED WHEN I PRESSED THE PEDAL TO THE FLOOR. THE ENGINE ROARED AND DID NOT RETURN TO NORMAL RPM UNTIL I TOOK MY FOOT OFF THE PEDAL. THIS IS UNACCEPTABLE. I WAS RUNNING OUT OF PASSING LANE. FORTUNATELY THERE WAS NO ON COMING TRAFFIC. I CONTINUE TO BE AFRAID TO DRIVE THIS CAR IN HIGHWAY TRAFFIC AS THERE IS NO PREDICTING WHEN IT WILL SHIFT OR HOW IT WILL RESPOND TO CHANGES IN SPEED. I HAVE NOT DRIVIN IT VERY MUCH SINCE THE "REPAIR" ON 09/22/15 FOR THIS REASON.

Mileage: 21,800

VEHICLE TRANSMISSION FAILED (WOULD NOT MOVE) 7/5/2015. AFTER TWO TRIPS TO THE DEALERSHIP, CAR WENT INTO SHOP 7/17/2015. CAR WAS RETURNED 8/13 SUPPOSEDLY REPAIRED. TRANSMISSION FAILED 8/14 AND DEALER PICKED UP CAR 8/15. TO DATE, OCTOBER 21, 2015, THE VEHICLE REMAINS AT THE DEALERSHIP. THE DEALER TOLD US THAT 1 IN 10 OF THE 2014 TRANSMISSIONS HAD FAILED. A NEW TRANSMISSION COULD NOT BE LOCATED BECAUSE THEY WERE GOING INTO NEW CARS AND THE SUPPLY TO REPAIR THE 2014 WAS LOW. CHRYSLER HAS FAILED TO COMPLY WITH ARKANSAS LEMON LAW TO REPURCHASE THE VEHICLE.

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. IN ADDITION, THE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AND WAS DRIVEN TO A DEALER WHO DIAGNOSED AND REPLACED THE TCM (TRANSMISSION CONTROL MODULE). ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE IN PARK, THE LIFTGATE WAS ACTIVATED BUT FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. THE CONTACT SUSTAINED LOWER BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED BEFORE MOVING FORWARD. IN ADDITION, THE CONTACT STATED THAT THE LIFTGATE WAS ACTIVATED AND FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON MULTIPLE OCCASIONS, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER,THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

WHILE IN DRIVE ENGINE SHUTS OFF UNEXPECTEDLY AS A VIOLENT JERK FROM TRANSMISSION OCCURS ( LUCKILY AT SLOWER SPEEDS) DISPLAY SAYS "SHIFT TO P TO SELECT DESIRED GEAR" GOTO PARK AND RESTART IS SPINNING STARTER SOLENOID SEVERAL RETRIES AND ITS LIKE IT NEVER HAPPENED, TOOK TO DEALER AND REOCCURRED ENROUTE DEALER ASKED IF "CHECK ENGINE LIGHT " CAME ON I SAID NO, HE CLAIMS THATS IMPOSSIBLE, THEN SHOWED HIM THE PICTURE I TOOK OF DASH, SAME THING 2 DAYS IN A ROW VERY DANGEROUS IMO

Mileage: 37,416

THE TRANSMISSION OF MY JEEP DOES WORK PROPERLY. IT FAILS TO SHIFT PROPERLY, SOMETIMES IT IS SLUGGISH/ FAILS TO GO INTO GEAR AS IT SHOULD. IT HAPPENS WHEN I AM JUST STARTING FROM A STOP AND WHEN I AM GOING DOWN THE HIGHWAY. I HAVE BEEN TO MY JEEP DEALERSHIP 4 TIMES TO HAVE THEM REPAIR THIS ISSUE. THEY HAVE UPDATED THE SOFTWARE. THE PROBLEM STILL EXISTS. I WANT FIAT CHYRSLER TO DO THE RIGHT THINGS AND ISSUE ME A REPLACEMENT VEHICLE...UPDATED 05/19/16 *BF

WAS DRIVING IN VERY BUSY TOWN, LUCKILY TURNING INTO A PARKING LOT, JEEP HAD LOST ALL POWER, AND WAS SHOWING ENGINE LIGHT, ETC LIGHT FLASHING, AND TRACTION CONTROL WAS SHUT OFF. GOT THE JEEP RUNNING AGAIN ABOUT 15 MINUTES LATER, AUTO ZONE WAS NEXT DOOR BUT THEY COULD NOT READ THE CODES. HAD TO DRIVE AN HOUR TO THE CLOSEST DEALERSHIP. WAS TOLD THERE WAS A RECALL THAT NEEDED TO BE UPDATED, WAS TOLD TO DRIVE IT SO MANY MILES TO RESET EVERYTHING, THEN SENT BACK ON MY WAY. THE NEXT DAY I WAS PUTTING THE REQUIRED MILES ON IT, IT LEFT ME STRANDED ON THE SIDE OF HIGHWAY WITH YOUNG CHILD, GOT IT TO START AGAIN AND MADE IT BACK TO PARK IT THE REST OF THE DAY. NEXT MORNING DROVE 1/4 MILE DOWN ROAD AND IT HAD LOST ALL POWER AGAIN. CALLED DEALERSHIP TO LET THEM KNOW I WAS BRINGING IT BACK, JEEP WOULD NOT GO PAST 3RD GEAR, ALMOST HIT MULTIPLE TIMES TRYING TO GET OFF THE ROAD. GOT TO DEALERSHIP, THEY TOLD ME IT IS UN-DRIVEABLE AFTER DRIVING OVER AN HOUR TO GET THERE, THEY HAD JEEP ALMOST 3 WEEKS. MILEAGE WAS AROUND 18,000. WOULD NEED TO REPLACE TRANSMISSION, WHEN THEY FINALLY CALLED TO SAY IT WAS READY, I WAS TOLD IT WAS BC IT NEEDED AN OIL CHANGE...WITH ONLY 3500 MILES ON THIS CHANGE(FEB2015-MARCH2015). NOW(OCT2015) JEEP SHOWS ENGINE, ETC, TRACTION CONTROL, AFTER TURNING AT LIGHT IN NEIGHBORHOOD. TOOK JEEP TO NEW DEALERSHIP, COULD NOT RECREATE PROBLEM, 3 DAYS FOR DIAGNOSIS.

Mileage: 42,000

9 SPEED AUTO TRANS RECALLED FOR SOFTWARE UPDATE PERFORMED BY DEALER. TRANS CONTINUALLY SEARCHING FOR LOWER GEARS AND WHEN FINDS GEAR WILL SHIFT HARD AND LURCH FORWARD AT TIMES BREAKING TRACTION WITH SUDDEN ACCELERATION. HIGHER GEARS WILL NOT DOWNSHIFT WITH ENGINE LUGGING IN 7TH GEAR AT 40-42 MPH. THE SOFTWARE RECALL DONE BY DEALER MADE SHIFTING WORSE. LAST TRIP TO DEALER WITH TRANS COMPLAINTS RESULTED IN DEALER SAYING NOTHING WILL HELP AND THAT CHRYSLER CONSIDERING TRANS REPLACEMENT ON ALL 2014 CHEROKEES. COULD NOT PROVIDE ANY TIME FRAME ON REPAIRS FOR OBVIOUSLY DEFECTIVE TRANSMISSION WHICH IS A DANGER WHEN VEHICLE LUNGES FORWARD IN LOWER GEARS. IS THIS DEFECT BEING ADDRESSED BY CHRYSLER? ON-GOING AND CONTINUOUS PROBLEM AND DEFECT.

Mileage: 16,000

MILEAGE 26,000+ TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY THIS MORNING. REVS WENT VERY HIGH BUT COULDN'T GENERATE SPEED TO KEEP UP WITH TRAFFIC (CHECK ENGINE LIGHT CAME ON)...CAR DIDN'T MOVE PAST 2ND GEAR. HAVING READ ALL THE COMPLAINTS ABOUT TRANSMISSION ISSUES CAUSE BY THE LACK OF "MATURE" SOFTWARE AS CITED BY FIAT CHRYSLER CEO SERGIO MARCHIONNE, I'M WONDERING WHY THE VEHICLE HASN'T BEEN RECALLED TO PREVENT A POTENTIAL DANGEROUS EVENT FROM OCCURRING. I WAS LUCKY I COULD GET OFF THE HIGHWAY THIS MORNING AND GET TO A DEALERSHIP CLOSE BY. AT THIS STAGE - THE VEHICLES HAS HAD A RECALL FOR THE RADIO R40), WIPERS, LIFTGATE.. WHAT ELSE MR. MARCHIONNE... DO THEY RIGHT THING FOR YOUR CONSUMERS AND RECALL THE VEHICLES WHO ARE AS YOU SAY LACKING "MATURE" PROGRAMMING. NAVIGATION SYSTEM NOT WORKING EITHER. I AM SERIOUSLY CONSIDERING TRADING THIS IN FOR A NON CHRYSLER CAR.

Mileage: 26,400

WHEN GOING FROM A STOPPED OR SLOW SPEED TO A QUICKER SPEED THE JEEP DOES NOT RESPOND. IT STALLS, SOMETIMES IN THE MIDDLE OF A ROAD, THEN WILL SUDDENLY KICK VERY HARD AND FINALLY GET GOING. THE CA DOES THIS IF I AM MERGING ONTO A HIGHWAY, GOING ON A GREEN LIGHT, OR PULLING INTO TRAFFIC (TURNING LEFT OR RIGHT). THE WAY IT IS ACTING IT IS EXTREMELY LIKELY THAT I WILL BE HIT. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I HAVE TAKE TO TWO DIFFERENT DEALERSHIPS AND TOLD TWO DIFFERENT THINGS. ONE SAYING THERE WAS A SOFTWARE UPDATE THEY DID THAT SHOULD TAKE CARE OF IT, WOULD NOT EXPLAIN THE UPDATE TO ME. THE OTHER SAYING THEY COULD NOT REPLICATE THE PROBLEM AND EVERYTHING SEEMS TO BE OPERATING FINE AND THAT THIS IS JUST THE "NEW 9 GEAR TRANSMISSION DECIDING ON A GEAR"

Mileage: 12,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LATITUDE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. PRIOR TO THE FAILURE, THE BATTERY AND CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER THE THIRD ATTEMPT, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE APPROXIMATE FAILURE MILEAGE WAS 30,946...UPDATED 02/01/16 *BF *JS

Mileage: 30,946

HARD SHIFTS, LUNGING, MALFUNCTIONING LIGHT ILLUMINATION, AND UNEXPECTED DISENGAGEMENT. IT COMPLETELY WENT OUT ON ME. I WAS DRIVING HOME FROM WORK AND THE CAR KEPT DRAGGING AND WHEN IT SHIFTED, IT WAS A VERY HARD SHIFT. AND WHEN I TRY TO STOP, IT LUNGES FORWARD. THESE PARTICULAR THINGS HAVE BEEN GOING ON FOR AWHILE. HOWEVER IN THIS PARTICULAR INSTANCE, IT COMPLETELY WENT OUT ON ME.LUCKILY I WAS IN FRONT OF MY HOUSE AND WAS GOING TO BACK UP IN THE DRIVEWAY AND THE TRANSMISSION WENT OUT ON ME.

Mileage: 22,500

VEHICLE FAILS TO SHIFT PROPERLY AND STALLS UPON ACCELERATION FROM COMPLETE STOPS, DRIVING ON HIGHWAY AND NORMAL ROADS. ISSUE STARTED 7 MONTHS AFTER PURCHASE AT 8,573 MILES. JEEP TAKEN TO DEALER ON MARCH 10, 2015, WHO REPROGRAMMED TRANSMISSION & POWER TRAIN MODULES & REPROGRAMMED RESTRAINT CONTROL MODULE. 5/15 - JEEP WAS MAKING CLUNKING NOISE AND GRINDING NOISES - REAR DIFFERENTIAL WAS REPLACED AT 14K MILES; 5/27 - JEEP STILL MADE GRINDING NOISE WHEN PLACED INTO GEAR - POWER TRANSFER UNIT & SKID PLATE REPLACED AS TECH FOUND FLUID HAD LEAKED INTO PTU CAUSING INTERNAL DAMAGE. 7/7 - JEEP STILL NOT SHIFTING PROPERLY, RPMS REV TO 5 & 6K BEFORE SHIFTING. SLOW ACCELERATION HAS ALMOST CAUSED MULTIPLE CRASHES!! DEALER REPROGRAMMED TRANSMISSION CONTROL MODULE. 10/2/15 - LIFT GATE WON'T OPEN WITH FOB OR BY HAND & WON'T LOCK WHEN CLOSED MANUALLY - OPEN RECALL WITH NO REMEDY AVAIL, I WAS TOLD NOT TO USE IT UNTIL FIXED. DEALER HAS NO ETA FOR THE FIX AND THIS ISSUE CAN CAUSE FIRE!! SHIFTING IS STILL AN ISSUE, DEALER CLAIMED THEY WERE UNABLE TO REPRODUCE THE ISSUE YET THE CHECK IN & OUT MILEAGE REMAINED UNCHANGED AT 20,635. THE PARKING SENSORS GO OFF IN DRIVE THRU'S, YET ANOTHER ISSUE THEY CAN'T REPRODUCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WHICH IS NEEDED FOR WORK!!! I ATTEMPTED TO TRADE IT IN BUT PAST SERVICE ISSUES HAVE DEPRECIATED IT'S VALUE TO THE POINT OF NO RETURN!

Mileage: 20,635

THIS IS AN UPDATE TO A PREVIOUSLY MADE CLAIM (10761069). TO SUMMARIZE, AFTER 4 FAILED ATTEMPTS TO HAVE MY TRANSMISSION REPAIRED IN SEPTEMBER, 2015 THE TRANSMISSION COMPLETELY FAILED. THE TRANSMISSION WAS REPLACED AND IT IS STILL DRIVING VERY SIMILAR TO THE OLD TRANSMISSION PRIOR TO FAILURE. THERE IS A LARGE LAG BETWEEN PRESSING THE GAS PEDAL AND ACCELERATION. THIS IS ALARMING WHEN ENTERING TRAFFIC. ALSO, THERE ARE MANY HARD SHIFTS AS IT MOVES THROUGH THE GEARS. THIS IS A MAJOR SAFETY CONCERN FOR MY FAMILY AND THE QUALITY OF THIS VEHICLE IS SUSPECT. I HAVE STARTED THE ARBITRATION PROCESS AND WARN OTHER CONSUMERS TO CONSIDER ISSUES PRIOR TO PURCHASE.

Mileage: 32,000

A COUPLE DAYS AFTER PURCHASING THE VEHICLE, WAS ROUNDING A TURN, GOING UPHILL, AND ACCELERATED. AT THAT POINT, THE CAR WOBBLED VIOLENTLY. UPON ARRIVING HOME, I CHECKED THE TIRE PRESSURE AND FOUND ALL TO BE AROUND 48#. SINCE THE TIRES HAD BEEN INFLATED WITH NITROGEN AT THE DEALER I WENT THERE AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE OVER-INFLATION WAS MOST LIKELY THE CAUSE. THE "TIRE TECHNICIAN" TOOK A FEW POUNDS OUT OF EACH TIRE AND PRETTY MUCH SAID IF THE TROUBLE LIGHT IS NOT LIT, THE PRESSURES ARE FINE. WHEN I GOT HOME, I CHECKED THE PRESSURES AND COMPARED WITH THE TPMS DISPLAY. NONE OF THE TIRES HAD THE SAME PRESSURE AND ALL OVER 40#. I ADJUSTED THE PRESSURES OF THE TIRES TO THE PRESSURE STATED ON THE TIRE STICKER ON THE DOOR JAMB. I CONTINUED TO EXPERIENCE A WOBBLING AND THE SERVICE DEPARTMENT SAID THERE ARE NO KNOWN ISSUES. I AGREED TO DOCUMENT WHEN THIS IS HAPPENING AND UNDER WHICH CONDITIONS. I EXPERIENCED INTERMITTENT, BUT FREQUENT WOBBLING UPON ACCELERATION BETWEEN 10 AND 20 MPH USUALLY IN SECOND GEAR. ON NOV 2, THE DEALER CONFIRMED THE WOBBLING AND STATED THAT JEEP DOES NOT HAVE A FIX AT THIS TIME. THEY HAVE A PROBLEM WHERE THE FRONT AXLES DO NOT HAVE ENOUGH SLOP TO TAKE LEFT/RIGHT MOVEMENTS OF ENGINE AND BOTTOMS OUT ON AXLE SHAFTS. SHOULD BE FEBRUARY. WHEN I CHECKED IN MARCH, I WAS TOLD JEEP REVISED DATE TO BE 3Q 2015. SEP 29, I WAS NOW TOLD 4Q 2015. I THEN CONTACTED FCA CUSTOMER SERVICE TO GO BEYOND THE DEALER FIND OUT FACTS FROM THE MANUFACTURER. THE REP SAID THAT SHE WOULD CONTACT THE DEALER FOR THEIR INPUT WHILE I HELD ON THE PHONE. SHE GOT BACK ON THE PHONE AND SIMPLY SAID THAT THERE IS NO ETA FOR THE FIX AND TO CONTINUE CHECKING BACK WITH THE DEALER OR GO TO ANOTHER DEALER AND SEE IF THEY CAN FIND SOMETHING ELSE WRONG. NO FIX AFTER ALL THIS TIME, THAT'S TERRIBLE. THE FCA REP MISHANDLING MY CONCERN, IN MY OPINION IS AS BAD.

MODEL:2014 JEEP CHEROKEE LATITUDE 2.4 LITERS. MONTHS OLD: 13 FIRST FAILURE: "THE TRANSMISSION KICKED BACK AS IF IN REVERSE". THE FAILURE MILEAGE WAS 8293. IT WAS IN SCHOOL ZONE AREA. THE TRAFFIC WAS SLOW. STOP AND GO. AT ONE POINT, WHEN THE TRAFFIC STARTED MOVING THE DRIVER (MY WIFE) RELEASED THE BRAKE AND SLIGHTLY PRESSED THE GAS PEDAL WITH HER FOOT, THE VEHICLE ALL OF SUDDEN ACCELERATED BACKWARD. THE VEHICLE BEHIND STARTED HONKING AT HER. SHE WAS ABLE TO HIT THE BRAKE, JUST INCHES BEFORE SHE HIT THE FRONT END OF THAT VEHICLE. THE CHECK ENGINE LIGHT ILLUMINATED AND A LONG MESSAGE APPEARED, ONLY MOMENTARILY ON THE DASH SCREEN WHICH INDICATED (SOMETHING ABOUT) "BRAKE" AND "SERVICE TRANSMISSION". IN A PANIC, MY WIFE COULD NOT RECALL THE WHOLE MESSAGE. SOMEONE AT THAT DEALERSHIP TOLD ME HE HAS SEEN THIS PROBLEM BEFORE ON 2.4 L JEEP CHEROKEES. AFTER 2 DAYS TROUBLESHOOTING, JEEP DEALER INSTALLED "NEW SOFTWARE IN BCM", THE LATEST SOFTWARE VERSION (I WAS TOLD) AND TOLD ME THE VEHICLE WAS NOW FIXED, SHOULD BE SAFE TO DRIVE. (PLEASE NOTE: FCA RECALL RO1: REPROGRAM TCM AND PCM HAD BEEN PERFORM ON 04/17/15). SECOND FAILURE: "SAME PROBLEM AS THE FIRST FAILURE AND TRANSMISSION STALLED WHILE ON DRIVE". THE FAILURE MILEAGE WAS 8373. TWO DAYS AFTER THE FIRST FAILURE WAS "FIXED". WHILE PULING INTO THE DRIVEWAY AT VERY LOW SPEED WITH A 3 YEARS OLD SLEEPING BABY IN THE REAR CAR SEAT. STILL IN THE MIDDLE OF THE STREET, THE VEHICLE JERKED AND THE DRIVER (IT WAS ME) FELT LIKE IT WAS TRYING TO MOVE AS IF IN REVERSE, THEN THE TRANSMISSION STALLED AS IF IN NEUTRAL. I PRESSED THE GAS PEDAL A FEW TIMES BUT THE VEHICLE FAILED TO MOVE. SAME INDICATIONS FLASHED ON THE DASH SCREEN AS THE FIRST OCCURRENCE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP ON THAT SATURDAY AFTERNOON. IN BOTH OCCURRENCES, NO ONE WAS HURT, NO ACCIDENT BUT IT COULD BE MUCH WORSE.

Mileage: 8,293

WHILE AT THE DEALERSHIP FOR A ROUTINE OIL CHANGE,I WAS TOLD THAT MY TRANSMISSION HAD A FLUID LEAK. THE ENTIRE UNDER SIDE OF THE VEHICLE WAS COVERED WITH TRANSMISSION FLUID! THERE WAS NO WARNING, NO LIGHTS AND NO MESSAGES! I WAS TOLD THE ENTIRE TRANSMISSION HAD TO BE REPLACED!

Mileage: 14,037

WHILE DRIVING AROUND THE CITY OF SF, I STARTED TO HERE A GRINDING NOISE. THERE ARE TWO THING THAT WOULD STOP IT. FIRST, WOULD BE AN ACTUALLY STOP THE VEHICLE WHEN DOING SO IT MADE A HARD DOWNSHIFT NOISE AND CRUNCH. SECOND WOULD BE USING THE MANUAL OVERRIDE ON THE TRANSMISSION GEAR SHIFT AND SHIFT THE GEARS. ALSO WHILE DRIVING ON THE HIGHWAY AT 50 MPH GETTING ONTO THE BAY BRIDGE I HEAR A SLIGHT GRINDING NOISE THAT WOULD ONLY LAST FOR A FEW HUNDRED FEET.

Mileage: 20,600

WHILE DRIVING MY CAR THROUGH AN INTERSECTION, WHILE PRESSING THE GAS, THE CAR'S TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL. THIS WAS DISTURBING BECAUSE AT THE TIME I NEEDED POWER. THE CAR DID THIS 3 TIMES. I PUT THE CAR IN FOR SERVICE AND WITHOUT AN ENGINE LIGHT ON THERE WAS NOTHING THEY WOULD DO. 6 MONTHS LATER JEEP REALIZED THAT IT NEEDED A NEW TRANSMISSION. THEY REPLACED THE TRANSMISSION AND NOW EVERY TIME I COME TO A STOP THE CAR JERKS. IT FEELS COMPLETELY UNSAFE AND THIS CAR SCARES ME. I HAVE A FAMILY OF 5 AND I AM NOW SUBJECTING ALL OF US TO A POTENTIAL UNSAFE SITUATION. I INFORMED THE SERVICE DEPARTMENT WITH NO RESPONSE (TO DATE). I WILL KEEP TRYING, BUT THEY SAY THEY DROVE IT 22 MILES AND IT WAS FINE. IT IS NOT FINE. IT IS SCARY AND NEGLIGENT. THEY HAVE ADMITTED THAT THERE ARE MANY TRANSMISSION PROBLEMS AND THAT THEY'RE WORKING ON THEM. THE CAR IS A YEAR OLD AND HAS NEVER FELT QUITE RIGHT.

Mileage: 16,722

1ST INCIDENT- 9/1/15- DRIVING IN INTERSTATE TRAFFIC WHEN W/O WARNING JEEP LOST POWER, IMMEDIATELY SLOWED AS IF IT DROPPED GEARS AND WENT INTO NEUTRAL, "SERVICE PARKING BRAKE" MESSAGE FLASHED AND SAID TO PUT IN PARK/TURN CAR OFF/RESTART. OTHER EMERGENCY WARNINGS APPEARED: CHECK ENGINE, STABILITY TRACTION, SERVICE TRANSMISSION. JEEP HAD NO POWER AND WAS HARD TO STEER. I WAS IN FAR LANE AND ABLE TO COAST TO SHOULDER. TURNED CAR OFF/ON. SAID "SERVICE TRANSMISSION". TRIED TO DRIVE BUT PARKING BRAKE WAS STILL LOCKED. HAD TOWED TO DODGE SERVICE DEPT. 9/3 DIAGNOSIS- "CODE U042 ERROR CAUSING SERVICE PARKING BRAKE MESSAGE AND TRANSMISSION TO GO LIMP". TOLD IT WAS REPROGRAMMED AND PROBLEM FIXED. 2ND INCIDENT- 9/4- DRIVING ON COUNTRY ROAD IN SCHOOL TRAFFIC WHEN SAME EXACT PROBLEM OCCURRED.THERE WAS NO WHERE TO COAST/PULL OVER. TURNED CAR OFF/ON. SERVICE TRANSMISSION WARNING LIGHT WAS ON BUT ATTEMPTED TO DRIVE TO MOVE CAR OUT OF TRAFFIC. SHUT DOWN 5 MORE TIMES W/ LOUD CLUNKS AS IF TRANSMISSION WAS GOING TO DROP OUT BEFORE ABLE TO SAFELY PARK. NEARLY CAUSED SCHOOL BUS ACCIDENT! HAD TOWED TO DODGE. STAR CASE OPENED. IN SERVICE DEPT FOR 14 DAYS. REPLACED "BODY CONTROL MODULE" BUT COULDN'T GET IT RECONFIGURED AND HAD TO "WRITE" INTO DODGE TO FIND OUT HOW TO FIX IT. 9/17 DIAGNOSIS- "INTERNAL BCM FAILURE CAUSED ACTIVE U0140- LOST COMMUNICATION W/ BCM DTC IN ELECTRIC PARK BRAKE MODULE; TEST CONFIRMED BCM FAILED CAUSING FALSE ACTIVATION OF PARK BRAKE. I EXPRESSED CONCERN OF RECURRENCE AND MY SAFETY BASED ON HISTORY OF COMPLAINTS BUT WAS ASSURED IT WAS FIXED. 3RD INCIDENT- 9/21 IN RUSH HOUR TRAFFIC AGAIN! HOW MANY TIMES DO I HAVE TO RISK MY FAMILY'S LIVES BEFORE THEY RECALL/REPLACE THIS DEATH TRAP! JEEP STILL IN SERVICE DEPT AND THEY HAVE NOW ORDERED A VALVE BODY, TRANSMISSION RANGE SENSOR, TRANSMISSION FLUID AND ELECTRIC PARKING BRAKE CONTROL MODULE. PLEASE HELP BEFORE SOMEONE IS KILLED!

Mileage: 17,608

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK, AND WHENEVER I TRY TO QUICKLY SLOW DOWN, THE CAR ACTUALLY ACCELERATES DURING THE DOWNSHIFT - BETWEEN 25-20MPH. THIS IS A BIG PROBLEM BECAUSE IT HAPPENS UNEXPECTEDLY AND WHEN YOU MOST NEED THE BRAKING - ESPECIALLY IF YOU ARE ON AN INCLINE. THIS IS WHY I HAVE HAD MANY CLOSE CALLS AND HAVE ALMOST REAR-ENDED MANY CARS NOW. I'VE TAKEN IT TO THE DEALER, AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. READING VARIOUS FORUMS, THIS SEEM TO BE A WIDESPREAD ISSUE WITH CHRYSLER 9 SPEED TRANSMISSIONS THAT THEY'VE RECENTLY RELEASED. PLEASE, PLEASE MAKE THEM FIX THIS ISSUE. I WILL BE GETTING RID OF MY VEHICLE FOR THIS REASON, AND I HOPE FOR THE SAFETY OF EVERYONE THEY WILL FIX THIS.

Mileage: 14,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REFLASHED. AFTER PERFORMING THE REFLASH, THE TRANSMISSION WAS DEEMED DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,200. UPDATED 11/23/15*LJ *CN

Mileage: 9,200

I HAVE HAD THE TRANSMISSION REPLACE BY JEEP YET THE TRANSMISSION STILL CONTINUE TO DO HARD SHIFTS, LUNGING, UNEXPECTED DISENGAGEMENT OF THE TRANSMISSION. I HAVE NOT ABLE TO MOVE OUT OF THE WAY IN EMERGENCY. IF THE GAS IS PRESSED, THE ENGINE LAGS AND OVER REVS BUT GOES NO WHERE. THEN IT WILL JUMP FORWARDED. I KEEP TAKING THE VEHICLE BACK TO JEEP AND BUT KEEP BEING TOLD THE ENGINE WORKS AS DESIGNED.

VEHICLE DIED AND TRANSMISSION LIGHT CAME ON, ALSO WILL START OFF SLOW AND RPM'S WILL GO ALL THE WAY OVER TO 5RPMS, VEHICLE DOES NOT ACCELERATE. SOMETIMES YOU WILL HAVE YOUR ACCELERATE WITH THE PEDAL ALL THE WAY DOWN AND VEHICLE IS GOING SLOW. IF YOU STOP AND NEED TO START GOING AGAIN, VEHICLE WILL AMP UP BUT WILL NOT GO, HAVE ALMOST GOT HIT SEVERAL TIMES DUE TO THIS HAPPENING. THIS IS A HUGE SAFETY ISSUE. I HAVE CONTACTED CHRYSLER CAIR AND THEY DON'T SEEM TO BE MUCH HELP AFTER SECOND OPINION OF VEHICLE. AIR CONDITIONING FLOW VOLUME DECREASES AT HIGHWAY SPEEDS. AIR FLOW DROPS FROM 5.7 TO 4.4 AND WARM AIR WILL CIRCULATE AFTER ONLY DRIVING VEHICLE 10 MINUTES. HAVE TAKEN TO TWO DIFFERENT DEALERSHIPS AND VEHICLE STILL CONTINUES TO HAVE SAME ISSUES.

Mileage: 3,700

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Mileage: 14,000

2014 JEEP CHEROKEE. SERVICE TRANSMISSION MESSAGE COMES ON SCREEN, TRANSMISSION MAKE LOUD NOISE, ENGINE SHUTS DOWN. HARD TO CONTROL VEHICLE. ALMOST CRASHED. DEALER SAYS TRANSMISSION FAULTY. SECOND TIME THIS HAPPENED

Mileage: 80,023

EVER SINCE THE FIRST UPDATE TO THE TCM, THE TRANSMISSION HAS BEEN SLIPPING AND THEN GRABBING. MORE THAN ONCE, IT HAS SLIPPED WHEN I HAD TO PULL OUT INTO FAST MOVING TRAFFIC. THE LAST TIME, I NEEDED TO PULL OUT INTO TRAFFIC. AS I PUSHED ON THE ACCELERATOR, THE RPMS INCREASED, BUT THE SPEED DIDN'T. THE ENGINE RPM'S SPUN UP TO AROUND 6000 RPM AND I WAS ONLY TRAVELLING 15 MPH. ALL OF A SUDDEN, THE TRANSMISSION GRABBED. THE WHEELS CHIRPED AND THE VEHICLE ACCELERATED. I WAS NEARLY HIT FROM BEHIND DUE TO THE FAILURE OF THE JEEP TO ACCELERATE PROPERLY.

Mileage: 4,800

MY WIFE WAS DRIVING ON A HIGHWAY AT 60 MPH WHEN THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE STATING 'SERVICE TRANSMISSION IMMEDIATELY'. THE TRANSMISSION WENT INTO 'NEUTRAL' AND SHE HAD TO DRIFT OFF TO THE SIDE OF THE HIGHWAY. SHE HAD TO WAIT TO BE TOWED FOR OVER AN HOUR WHILE TRUCK AND CARS RACED PACED AT 60+ MILES AN HOUR.

Mileage: 2,400

WHILE LEAVING THE NEIGHBORHOOD MY WIFE'S JEEP TRANSMISSION FAILED. THE ENTIRE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND STATED 'SERVICE TRANSMISSION IMMEDIATELY'. SHE WAS DRIVING AT 30 MPH AND THE TRANSMISSION WENT INTO 'NEUTRAL' AND SHE DRIFTED OFF TO THE RIGHT TURN LANE. THIS IS THE SECOND TRANSMISSION THAT HAS FAILED IN THIS SUV IN 18 MONTHS OF OWNERSHIP. WE DON'T FEEL THAT JEEP CAN ADEQUATELY FIX THE TRANSMISSION TO A LEVEL WHERE I WOULD EVER FEEL SAFE PUTTING ANYONE IN THE SUV AGAIN.

Mileage: 7,900

VEHICLE SHIFTS FROM PARK INTO REVERSE WITHOUT ANYONE TOUCHING THE SHIFT LEVER. VEHICLE ALSO CHANGES GEARS OCCASIONALLY WHEN DRIVING, E.G., SHIFTS FROM REVERSE TO DRIVE WHEN BACKING UP, OR REVERSE TO NEUTRAL. REPORTED TO DEALER IMMEDIATELY IN JULY 2014 (NOT AWARE OF PROBLEM) AND CHRYSLER ON 9/29/14 AND AGAIN 9/9/15. WE ARE NOW VIGILANT WHEN SHIFTING GEARS AND BEFORE INITIAL ACCELERATION. ONCE MOVING, THE JEEP STAYS IN THE GEAR SELECTED, E.G., HASN'T SHIFTED OUT OF DRIVE WHILE DRIVING DOWN THE ROAD. THE SHIFT PROBLEM IS A PROGRESSION DOWNWARD, I.E., PARK TO REVERSE, REVERSE TO NEUTRAL, REVERSE TO DRIVE. UNFORTUNATELY MY WIFE HAD ANOTHER AND POTENTIALLY SERIOUS INCIDENT THIS WEEKEND WHEN SHE PARKED ON LEVEL GROUND, PLACED THE JEEP IN PARK, LEFT THE ENGINE RUNNING, GOT OUT OF THE JEEP (BRIEFLY TO CHECK ON SOMETHING), THEN THE VEHICLE SHIFTED INTO REVERSE AND STARTED BACKWARDS. MY WIFE HAD TO RUN AND JUMP INTO THE MOVING JEEP TO STOP IT. ON THIS OCCASION, SHE WASN'T EVEN IN THE JEEP AND THERE WERE NO PASSENGERS, SO NO ONE TOUCHED THE SHIFT LEVER. THERE WAS A SIGNIFICANT PAUSE (I.E., TIME TO GET OUT OF THE JEEP AND START TO WALK AWAY) BEFORE THE JEEP CHANGED GEARS. ON THE OCCASIONS WHEN THE JEEP SHIFTS FROM REVERSE TO DRIVE, WE HAVE BEEN FORTUNATE THAT NO PERSON OR OBJECT WAS CLOSE TO THE FRONT OF THE JEEP AND THE DRIVER WAS ALERT AND ABLE TO STOP WITHIN THE FIRST FEW FEET; WE WILL NOT ALWAYS BE SO LUCKY. OTHER MANIFESTATION OF THIS SHIFTING PROBLEM IS WHEN SHIFTED TO REVERSE, WE WATCH THE INDICATOR SAY REVERSE THEN, AFTER A NOTICEABLE PAUSE WITH NO ONE TOUCHING THE GEAR LEVER, THE JEEP WILL SHIFT INTO NEUTRAL OR CONTINUE INTO DRIVE. KNOWING THAT THIS IS A PROBLEM, WE WATCH THE SHIFT SEQUENCE CLOSELY AND CATCH THIS "SLIPPING OUT OF GEAR SELECTED" PROBLEM TO AVOID AN ACCIDENT. IS THIS A DRIVE BY WIRE ELECTRICAL PROBLEM?

Mileage: 200

WHEN STARTING OUT FROM 1-2, AND 2-3 GEARS, ABOUT 75% OF THE TIME ONE OF TWO THINGS HAPPENS.. 1, JERKY AND HARD SHIFTING OR 2, DOES NOT GET GAS TO THE ENGINE UNTIL I FLOOR IT THEN IT JERKS VERY HARD. EVERY TIME I TOOK IT IN, I ASKED THEM TO LOOK AT IT. THEY CONFIRMED THE PROBLEM BUT A TRANSMISSION UPDATE DID NOT FIX THE PROBLEM. STILL HAPPENING AT 11,000 MILES. JERKS MY NECK, AND WORRIED ABOUT GETTING REAR ENDED.

Mileage: 500

TRANSMISSION (AUTOMATIC) FAILED AT 3,500 MILES. CAR WOULD NO LONGER GO INTO GEAR AND ENGAGE IN ANY GEAR (DRIVE, REVERSE, ETC).

Mileage: 3,500

ON NUMEROUS OCCASIONS WHEN SLOWING DOWN BU NOT A COMPLETE STOP, JEEP DOES NOT DOWNSHIFT LOWER THAN 3RD GEAR UNLESS. ON SEVERAL OCCASIONS JEEP INCHES FORWARD AT A SLOW RATE AND SUDDENLY WHEN ACCELERATOR IS DEPRESSED FURTHER IT SHIFTS HARD AND ACCELERATES RAPIDLY. SAFETY IS IN JEOPARDY WHEN PULLING INTO TRAFFIC ON RIGHT TURNS. UNLESS VEHICLE IS AT A COMPLETE STOP IT WILL NOT DOWNSHIFT LOWER THAN 3RD GEAR. THIS RESULTS IN LESS POWER WHEN PULLING INTO TRAFFIC. JEEP HAS UPDATED SOFTWARE 3 TIMES. CONDITION HAS NOT CHANGED.

Mileage: 3,000

EPISODE ONE: WHILE DRIVING UP HILL AT ABOUT 30 MILES AND HOUR CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". OPERATOR RESTARTED CAR THREE TIMES BEFORE TRANSMISSION WOULD ENGAGE. THIS CLEARED ALL WARNINGS EXCEPT "CHECK ENGINE" LIGHT. CAR WAS DRIVEN TO DEALER WHERE WITHOUT DOCUMENTATION THEY STATED THAT THEY FLASHED THE TRANSMISSION CONTROL MODULE AND THEN CAR WAS RETURNED TO OWNER. SECOND EPISODE: ON SEPT 3, 2015 OPERATOR WAS DRIVING ABOUT 55 MILES PER HOUR WHEN SUDDENLY WITH A JERK THE CAR SHIFTED INTO NEUTRAL AND THE CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". . OPERATOR WAS ABLE TO PULL OVER TO THE SIDE WHERE HE RESTARTED THE CAR ABOUT 4 TIMES BEFORE TRANSMISSION WOULD ENGAGE. THEN ABOUT 10 MILES FURTHER ON THE ROAD, COMING UP TO A STOP SIGN THE SAME BEHAVIOR REOCCURRED. CAR WAS DELIVERED TO DEALER ON 9-03-2015 AND THEIR SERVICE REPORT OF 9-04-2015 INDICATES THAT THEY FLASHED TCM,BCM,IPC AND R40 RECALL. EPISODE THREE: SEPTEMBER 6 2015 OPERATOR WAS DRIVING CAR UP TO STOP SIGN CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". FROM THAT POINT TO THE DEALER OPERATOR NOTED THAT THE ENGINE RPM MAINTAINED AT ABOUT 3000RPM INSTEAD OF FLUCTUATING NORMALLY AS WITH NORMAL DRIVING.

Mileage: 21,271

STARTED SHIFTING ROUGH CHECK ENGINE LIGHT WOULD COME ON DEALER FLASHED BUT LIGHT CAME ON AGAIN WOULD GO OFF AFTER THREE HARD STARTS THEY KEEP SAYING IT WAS A FALSE READING AND CLEARED CODE AND SAID DON'T WORRY UNLESS LIGHT FLASHES IT'S OK TO DRIVE HAVE HAD IT AT SHOP ATLEAST 5 TIMES NOW AT 10,000 MILES AFTER 10 MONTHS OF THIS PROBLEM IT STARTED SLIPPING ENGINE WOULD RACE ETC IT IS IN THE SHOP NOW AND THEY SAID THEY ARE GOING TO REPLACE TRANSMISSION AFTER I STARED TALKING LEMON LAW THIS HAS BEEN GOING ON SINCE I BOUGHT THIS JEEP

Mileage: 3,000

RIGHT AFTER I PURCHASED THE VEHICLE BRAND NEW IN AUGUST OF 1914, THE AUTO TRANSMISSION JUMPED AT 5 MPH TO 45 MPH WHEN SHIFTING GEARS. I CONTACTED CHRYSLER JEEP AND THE LOCAL JEEP DEALER DID ONE UPDATE ON THE TRANSMISSION THAT DID NOT SOLVER THE PROBLEM. I CONTACTED CHRYSLER JEEP CUSTOMER SERVICE AND WAS TOLD SEVERAL TIMES THAT THEY WOULD SEND ME ANOTHER UPDATE FOR MY VEHICLE IN AUGUSTO OF 2015 FOR MY PROBLEM. IT IS NOW SEPTEMBER 2, 2015 AND NO SECOND TRANSMISSION UPDATE HAS AS YET ARRIVED FOR MY PROBLEM. THE PROBLEM IS STILL IN THE TRANSMISSION AND THEY HAVE NOT FIXED IT YET. I NOW HAVE OTHER RECALL ISSUES WITH THE POWER LIFTGATE BUT AS YET NO PARTS AND THE RO RECALL THAT I HAVE NOT AS YET HAD DONE. I WANT THE SECOND UPDATE FOR MY AUTO TRANSMISSION FIXED.

Mileage: 150

WAS DRIVING HOME AND CHECK TRANSMISSION AND MOTOR LIGHTS CAME ON. WE PULLED OVER STOPPED CAR AND TURNED ON AND COULD DRIVE HOME. NEXT DAY WITH KIDS IN HEAVY TRAFFIC, CAR JUST COASTED AND ALL LIGHTS WENT ON, KIDS WERE SCARED AND ALMOST HIT BY A TRUCK AS WE PULLED OVER TO CURVE. RESTARTED CAR AND COULD DRIVE HOME BUT THE TRANSMISSION WAS JERKY. NEXT MORNING TOOK TO DEALER AND THEY FOUND ALL THE FAULTS I REPORTED. THEY SAID COMMUNICATION PROBLEM AND CLEANED ALL LEADS AND SAID IF HAPPEND AGAIN THEY WOULD HAVE TO CONTACT CHRYSTLER DIRECT. NEXT MORNING, LIGHTS CAME BACK ON CHECK TRANSMISSION AND PULLING OUT OF MY GARAGE, ALMOST SLAMMED ME INTO A WALL CHANGING GEARS. DEALER CONFIRMED PROBLEM IN TRANSMISSION AND ORDERED A NEW ONE UNDER GUARANTEE. I AM WITHOUT A CAR FOR AT LEAST 3 WEEKS AND DEALER SAID IF I HAD GOTTEN THE EXTENDED GUARANTEE WOULD HAVE GOTTEN REINBURSED FOR AN AUTO RENTAL AFTER 5 BUSINESS DAYS OF NOT HAVING CAR. REALLY CONCERNED ABOUT SAFETY AND EVERYONE IS FORTUNATE NO FATALITIES YET DUE TO A DEFECTIVE 9 SPEED TRANSMISSION DESIGN. MY CAR WAS FINE UNTIL THEY DID A SOFTWARE UPDATE TO DEAL WITH TRANSMISSION COMPLAINS. REALLY SUPPRISED USA GOVERNMENT HAS NOT RECALLED THE TRANSMISSION OR ALLOW FAMILY CAR OWNERS LIKE MYSELF WHO THOUGHT THIS JEEP WAS SAFE WITH GOOD GAS MILAGE TO EXCHANGE CARS OR SELL BACK. HAVE TO WAIT AND SEE IF NEW TRANSMISSION WORKS OR SIMPLY REPLACING ONE POORLY DESIGNED PART WITH HANOTHER. ACTUALLY LIKED THE CAR, JUST NOW CONCERNED WITH MY FAMILY SAFETY.

Mileage: 10,000

THE VEHICLE ALMOST FROM THE TIME OF PURCHASE EXHIBITED TRANSMISSION PROBLEMS, WHEN MERGING INTO TRAFFIC THE CAR WOULD LAG AND NOT ENGAGE. THIS WAS SOMETHING THAT OCCURRED AT WHAT APPEARED RANDOM TIMES. IT WOULD JERK TO THE POINT THAT I THOUGHT I WAS REAR ENDED. THIS PERSISTED AND I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERSHIPS AND WORKED WITH THREE CASE MANAGERS AT JEEP CUSTOMER CARE AND THE ISSUE WAS NEVER RESOLVED. THIS WEEK THE TRANSMISSION COMPLETELY WENT OUT. THE CAR HAS NOT BEEN SAFE FOR SOMETIME DUE TO SITUATIONAL CIRCUMSTANCES. I HAVE HAD NOTHING BUT TROUBLE FROM THE VEHICLE SINCE PURCHASE (NEW) AND HAD HAD TO TAKE THE VEHICLE IN FOR REPAIRS MULTIPLE TIMES WITH NO RESOLUTION MADE.

Mileage: 10,004

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE GEARS FAILED TO ENGAGE AND CAUSED THE VEHICLE TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300.

Mileage: 300

I BOUGHT MY 2014 JEEP CHEROKEE BRAND NEW OFF OF THE LOT ON 4/25/2015. WITH LESS THAN 200 MILES ON IT I NOTICED THAT THE TRANSMISSION WOULD HESITATE FROM A STOP, AND SEEM ALMOST LIKE THE TRANSMISSION WOULD HAVE A "LAG" WHEN I ACCELERATED GOING UP A SLIGHT INCLINE AND BE JERKY WHEN IT SHIFTED AT TIMES. IT HAS BEEN IN THE JEEP DEALERSHIP 2 TIMES FOR THIS AND IS SCHEDULED TO GO AGAIN ON 8/31/2015. THIS TIME IT IS LUNGING AFTER BACKING OUT OF GARAGE AND GOING INTO DRIVE. IT IS SCARY WHEN IT FINALLY GRABS THE GEAR IT ACTUALLY SQUEALS THE BACK TIRES. THE 1ST TIME ON 6/3/15 THE DEALERSHIP PERFORMED A SOFTWARE UPDATE FOR PCM, & TCM. 2ND TIME 6/23/15 THE DEALER DID A TCM SOFTWARE UPDATE 181905BK .3 02-19-05-95 .4. THIS TIME I RODE AROUND WITH THE MECHANIC TO 1/2 HR AFTER HE DID THE UPDATE. MOST OF THE TIME THESE ISSUES HAPPEN AT LOWER SPEEDS, BUT NOW I HAVE NOTICED IT HAPPENING ON THE FREEWAY TOO. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE.

Mileage: 961

I HAVE HAD THREE RECALLS ON THIS MODEL. ONE FOR A TRANSMISSION RECALIBRATION, ONE FOR A SHOCK ABSORBER, AND ONE FOR AN AIRBAG. THERE IS ONE OUTSTANDING FOR THE LIFTGATE BUT THE PARTS ARE NOT AVAILABLE.---I STOPPED AT A STOP SIGN ON APRIL 1, 2015 AND TURNED RIGHT. THE VEHICLE WOULDN'T ACCELERATE AND SEVERAL ICONS APPEARED ON THE DASH. I TURNED THE VEHICLE OFF AND ON SEVERAL TIMES AND SHIFTED IT IN AND OUT OF GEAR SEVERAL TIMES. IT FINALLY WENT INTO GEAR AND MOVED FORWARD BUT WAS LOCKED INTO ABOUT FOURTH GEAR. I TRAVELLED 15 MILES TO THE NEAREST CHYSLER/JEEP DEALERSHIP FOR SERVICE. THE DEALERSHIP RECALIBRATED THE TRANSMISSION. ON MAY 29 AND MAY 30 THE PARKING BRAKE AND ENGINE ICON APPEARED ON THE DASH AND WHEN I SHIFTED THE VEHICLE INTO GEAR IT WOULD NOT GO OUT OF GEAR BECAUSE THE PARKING BRAKE WAS ON. I PRESSED AND RELEASED THE PARKING GEAR SEVERAL TIMES AND THEN IT WOULD GO INTO PARK AND I COULD SHUT THE ENGINE OFF. THIS HAPPENED SEVERAL TIMES IN MY GARAGE. I CALLED CHRYSLER/JEEP ON JUNE 5TH AT ABOUT 40,000 MILES AND HAD THE VEHICLE TOWED TO THE CLOSEST DEALERSHIP (WHERE I HAD TAKEN IT BEFORE). THE DEALERSHIP REPLACED THE TRANSMISSION MODULE. TWO DIFFERENT TIMES SINCE THE MODULE WAS REPLACED THERE HAVE BEEN ICONS APPEAR ON THE DASH. I TURN THE VEHICLE OFF AND ON AND THE ICONS EVENTUALLY DISAPPEAR. THE TRANSMISSION IS SLOW TO ENGAGE AFTER BACKING UP AND SLUGGISH TO SHIFT WHEN SLOWING TO A STOP AND THEN MOVING FORWARD.

Mileage: 32,000

I HAVE PREVIOUSLY SUBMITTED A COMPLAINT BUT LEFT OUT THIS INCIDENT. I WAS TRAVELING ON A HIGHWAY AT ABOUT 30 MPH. THE VEHICLE ALL OF A SUDDEN WOULD NOT ACCELERATE SOME ICONS APPEARED ON THE DASH. I PULLED OVER AND WAITED A FEW MINUTES. I STARTED THE VEHICLE AND RESUMED MY TRAVEL. AFTER STARTING AND STOPPING A FEW TIMES THE ICONS DISAPPEARED.

Mileage: 51,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHIFT LEVER FAILED TO SHIFT GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO REMEDY THE FAILURE AFTER AN UNKNOWN MANUFACTURERS RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 400. MA 10/15/2015 *CN

Mileage: 400

THE VEHICLE ROLLED BACKWARD INTO ANOTHER VEHICLE AFTER BEING PUT INOT PARK.

Mileage: 27,000

AUGUST 24, 2015: THIS CAN BE CONSIDERED AN UPDATE TO REPORT TRACKING # 10758562. WE WERE TAKING OUR 2014 JEEP CHEROKEE LATITUDE TO THE A DEALERSHIP FOR SERVICE, DUE TO THE EVENTS REPORTED IN #10758562. WE WERE ON I-95 WHEN THE ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE ILLUMINATED. HIGHWAY SPEED AND PERFORMANCE WERE NOT AFFECTED, BUT WHEN WE LEFT THE HIGHWAY AND WERE IN A STRETCH OF ROAD WITH TRAFFIC LIGHTS, ACCELERATION WAS VERY SLUGGISH, AS IN THE PRIOR INCIDENTS REPORTED IN #10758562. NO GAS HAD BEEN ADDED SINCE FRIDAY MORNING (8/21), AND THE JEEP WAS NOT DRIVEN ON SATURDAY OR SUNDAY. IT HAD BEEN DRIVEN 2-3 MILES ON LOCAL STREETS ON THE MORNING OF 8/24, WITHOUT INCIDENT. THE 8/24 INCIDENT MEANS THAT ON THE LAST 4 DAYS THE JEEP HAS BEEN DRIVEN, THERE HAS BEEN AN INCIDENT EACH DAY, INVOLVING TRANSMISSION FREEZE AND/OR LOSS OF ACCELERATION.

Mileage: 25,700

WITH OUR 2014 JEEP CHEROKEE 4CYL. WE WERE CLOSE TO A HORRIBLE COLLISION. WE WERE MERGING ONTO A MAJOR HIGHWAY WHEN THE SUV LOST POWER WHEN ACCELERATING AND THE TRANSMISSION DISENGAGED. WE WERE NEARLY SIDESWIPED BY A SEMI!!!!! WHEN GIVING THE SUV GAS, IT DOWNSHIFTED TO ACCELERATE AND THEN ALL OF A SUDDEN DISENGAGED AND THE SUV FELT LIKE IT HALTED FORWARD SLOWING DOWN TO 15MPH. IT SEEMED AS IF THE ENGINE AND TRANSMISSION WERE NOT COMMUNICATING CORRECTLY. IF THE GAS PEDAL WAS SOFTLY PRESSED THE SUV WOULD ACCELERATE, HOWEVER, IF THE GAS PEDAL WAS PRESSED DOWN FURTHER, THE TRANSMISSION WAS JUST GONE! THIS CONTINUED TO HAPPEN UNTIL THE CAR WAS POWER CYCLED OFF. THIS IS A MAJOR SAFETY CONCERN. BROUGHT IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG. I AM SO SCARED TO DRIVE THIS SUV NOW. PLEASE INVESTIGATE AND HAVE A SAFETY UPDATE SOON!!!!

Mileage: 15,100

AUGUST 13, 2015: STOPPED AT TRAFFIC LIGHT, IN CONSTRUCTION ZONE. LIGHT CHANGED TO GREEN, BIKERS ON SIDE OF ROAD, SO WAS GOING VERY SLOW. ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE CAME ON AND TRANSMISSION FROZE IN SECOND GEAR. PULLED OVER, TURNED OFF JEEP, RESTARTED, CONTINUED TRIP WITH NO FURTHER INCIDENTS. AUGUST 15, 2015: SLOWED FOR CONSTRUCTION ON A 2-LANE (PAVED) RURAL HIGHWAY. ENGINE LIGHT CAME ON, AND JEEP HAD POOR ACCELERATION. CONTINUED DRIVING AND GAINED SPEED. AUGUST 19, 2015: IN A LINE OF TRAFFIC ON 2-LANE RURAL (PAVED) HIGHWAY. SPEED ABOUT 45MPH. ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE CAME ON. TRANSMISSION FROZE IN GEAR, WITH VERY POOR ACCELERATION. PULLED OVER, TURNED OF JEEP, RESTARTED, FINISHED REMAINING 25 MILES TO DESTINATION WITH NO OTHER INCIDENT. AUGUST 20, 2015: ON HIGHWAY12N TO GET ONTO NEW YORK STATE THRUWAY. SPEED 45-50MPH. ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE CAME ON. TRANSMISSION FROZE IN GEAR. VERY POOR ACCELERATION. PULLED INTO THRUWAY ENTRY PARK & RIDE. TURNED OFF JEEP, RESTARTED, TOOK JEEP TO LOCAL DEALERSHIP. THEY DID SOFTWARE UPGRADES AND ROAD-TESTED THE JEEP, BETWEEN 8/20 AND 8/21. THEY DID NOT REPLACE ANY PARTS. DEALERSHIP DID 14-15 MILE ROADTEST. WE STAYED WITH FAMILY OVERNIGHT. I PICKED IT UP THE MORNING OF 8/21/2015. AUGUST 21, 2015: STOPPED AT CEMETERY ON WAY BACK TO FAMILY MEMBER'S HOUSE. MAYBE 6 MILES BETWEEN DEALERSHIP AND FAMILY MEMBER'S HOUSE. JEEP IDLED FOR 2-3 MINUTES AT ONE SITE, AND 5-6 MINUTES AT A SECOND SITE. WHEN I GOT BACK INTO JEEP AT THE SECOND SITE, THE ENGINE LIGHT/SERVICE TRANSMISSION MESSAGE WAS ON. PULLED OUT INTO ROADWAY, AND HAD VERY POOR ACCELERATION. PULLED BACK INTO CEMETERY, TURNED OFF THE JEEP, RESTARTED AND DROVE TO FAMILY MEMBER'S HOUSE. WE DECIDED TO TRY TO TAKE THE NYS THRUWAY FOR THE 250 MILE TRIP BACK TO OUR RESIDENCE. NO INCIDENTS ALONG THE WAY.

Mileage: 25,100

I WAS EXITING A HIGHWAY AND HAD SLOWED DOWN TO A NEAR STOP. WHEN I TRIED TO ACCELERATE, THE CAR WOULDN'T MOVE AND THEN LUNGED FORWARD. I NEARLY CRASHED INTO THE CAR IN FRONT OF ME. ISSUES WITH THE TRANSMISSION OF THIS VEHICLE HAVE PERSISTED SINCE I FIRST PICKED THE CAR UP IN MARCH OF 2014. IT HAS BEEN BACK TO THE DEALERSHIP EIGHT TIMES, WITH FIVE UPDATES BEING PERFORMED, NO TO AVAIL. THE VEHICLE IS UNSAFE.

Mileage: 22,000

TEXT OF LETTER SENT TO JEEP/CHRYSLER ON 08/21/2015. EARLIER THIS YEAR I BEGAN EXPERIENCING POOR PERFORMANCE FROM THE TRANSMISSION IN THE JEEP I PURCHASED IN LATE DECEMBER. SHORTLY AFTER THIS BEGAN I RECEIVED A RECALL NOTICE REGARDING THE SOFTWARE GOVERNING THE TRANSMISSION. AFTER HAVING THIS, AND AN AIRBAG RECALL, ADDRESSED THE ISSUE GOT WORSE. AGAIN TAKING IT IN, THE DEALER CONFIRMED THE EXISTENCE OF THE POOR PERFORMANCE. HOWEVER, THEY HAD NO SOLUTION STATING THAT IT WAS A SOFTWARE ISSUE, CHRYSLER IS AWARE OF THE PROBLEM BUT HAS NO FIX. THIS TRANSMISSION DEFECT IS CAUSING DRIVING PROBLEMS AND UNSAFE CONDITIONS. I CAN NOT RELY ON THE VEHICLE TO ACCELERATE AT ANY TIME. EVEN DRIVING WITH EXTREME CAUTION, I HAVE BEEN LEFT IN SEVERAL UNSAFE SITUATIONS WHEN MERGING ON THE FREEWAY OR ENTERING TRAFFIC. I HAVE NOW NEEDED TO AVOID LEFT TURNS ACROSS TRAFFIC. I LIKE THE CAR IN GENERAL AND I AM ASKED ABOUT IT OFTEN. UNFORTUNATELY, I AM BEYOND DISAPPOINTED WITH THIS PROBLEM AND HAVE STATED THIS TO EVERYONE WHO ASKS ABOUT THE VEHICLE. I HAD NOT BOUGHT A BRAND NEW CAR FOR SEVERAL YEARS AND ONLY DID SO WITH THE BELIEF THAT I WOULD BE AVOIDING CAR PROBLEMS. I WOULD LIKE TO KNOW HOW CHRYSLER INTENDS TO RESOLVE THIS ISSUE AND MORE IMPORTANTLY WHEN. I HAVE COPIED THIS LETTER TO THE WASHINGTON STATE CONSUMER PROTECTION BUREAU AND THE NTHSA.

Mileage: 3,500

WHILE DRIVING AN APPROX. 10 HOUR TRIP FROM COLORADO TO TEXAS VEHICLE BEGAN EXPERIENCING PROBLEMS. HALFWAY INTO THE TRIP THE CHECK ENGINE LIGHT CAME ON AFTER STOPPING TO GET FUEL. FEW MILES LATER THE TRANSMISSION NOTIFICATION APPEARED AND THE SHIFTER STARTED BLINKING WHILE IN DRIVE. CAME TO A STOP AT A STOP SIGN AND THE VEHICLE HAD PROBLEMS DOWNSHIFTING IN ORDER TO BRAKE. BRAKING TOOK LONGER THAN USUAL. CAR ROLLED BACKWARDS WHEN TAKING OFF FROM THAT SAME STOP SIGN. LOWER GEARS HAD A HARD TIME SHIFTING. RPMS UNUSUALLY HIGH AT SPEEDS OVER 60. CAR ACCELERATED ON ITS OWN MULTIPLE TIMES. CAR WOULD NOT ALLOW ANY DASH FUNCTIONS WHEN THE TRANSMISSION TEMP WOULD GO ABOVE 200. PULLED OVER SEVERAL TIMES TO LET THE ENGINE COOL. RESTARTED CAR AFTER AUTO BRAKING FEATURE PREVENTED DRIVING IN REVERSE. CAR HAD TROUBLE DRIVING UPHILL. NO WORD FROM DEALERSHIP BUT THIS IS THE 2ND TIME IN 4 MONTHS CAR HAS BEEN IN THE SHOP. FIRST TIME WAS A CHECK ENGINE LIGHT HAVING TO DO WITH THE OIL COMPONENTS. I AM TRULY CONCERNED FOR THE SAFETY OF MY CHILDREN. WHEN WILL THIS PROBLEM BE TAKEN SERIOUSLY? WHEN SOMEONE DIES??

Mileage: 22,000

VEHICLE HAS ROUGH SHIFTING ON ACCELERATION VERY JERKY DOES NOT DOWNSHIFT AFTER STOPPING , DEALER REFLASHED PROGRAMMING , VEHICLE RETURNED TO DEALER ON RECALL FOR TRANSMISSION REFLASHED AGAIN TRANNY THEN REPLACED NEW TRANNY STARTED HAVING SAME PROBLEM,WIRE REPLACED TO TRANSMISSION,TRANSMISSION NOW HAVING SAME ISSUE NOT SHIFTING PROPERLY DOWN SHIFT ERRATIC, INTERMITTENT LACK OF POWER ON ACCELERATION DUE TO TRANSMISSION NOT DOWNSHIFTING

Mileage: 10,000

THE CAR DID NOT ACCELERATE WHEN PEDDLE WAS PUSHED (IN HEAVY TRAFFIC) THEN JUMPED SUDDENLY TO ACCELERATE INTO ONCOMING TRAFFIC. THIS VEHICLE HAS HAD COMPLETE VALVE BODY FAILURE IN LESS THAN 3,000 MILES AND NUMEROUS UPDATES TO THE COMPUTER BECAUSE OF UNEVEN SHIFTING AND ACCELERATION. THE LATEST UPDATE SEEMED TO WORK BETTER FOR A FEW WEEKS AND NOW IS WORSE THAN PREVIOUSLY. THE CHRYSLER DEALER (RON CARTER ALVIN TEXAS) REFUSES TO RETURN MY CALLS FOR SERVICE OR TO SET A SERVICE DATE.

Mileage: 24,500

LOVE MY JEEP EXCEPT FOR VARIOUS SHIFTING AND LURCHING PROBLEMS.OCCASIONALLY LURCHES WHEN PUTTING VEHICLE IN GEAR FORWARD OR BACKWARD.LATEST PROBLEM WAS ON ACCELERATING OR LACK THERE OF.I WAS AT A LIGHT TURNING LEFT.I REALIZED A CAR COMING AT ME WAS GOING PRETTY FAST SO I PRESSED HARD ON ACCELERATOR,RPM'S SHOT UP ENGINE SOUND RACED BUT CAR ONLY CREPT FORWARD THEN APPROX 1 SECOND LATER IT CAUGHT AND I MADE THE TURN IN TIME, BARELY.THE TRANSMISSION HAS GONE FROM BEING A NUISANCE TO VERY DANGEROUS. COULD HAVE BEEN DISASTROUS CONSEQUENCES.

Mileage: 4,300

IN THE WAKE OF RECEIVING MY CAR BACK AFTER TRANSMISSION REPLACEMENT (DUE TO THE CAR SHUTTING DOWN WHILE DRIVING), I TURNED IT ON THE OTHER DAY AND ALL THE LIGHTS ON THE GEAR SHIFTER CONSOLE LITE UP AND STAYED LITE. I BROUGHT MY CAR INTO JEEP AND WAS TOLD THAT IT WAS THROWING A CODE, SOME KIND OF LOST CONNECTION ERROR BUT THEY HAVE NO IDEA WHY OR HOW TO FIX IT BECAUSE IT ISNT DOING IT ANY MORE. THIS IS THE SECOND TIME IN 2 MONTHS THAT MY CAR HAS BEEN IN THE SHOP TO FIX AN ISSUE WHICH JEEP CLAIMS IS AN ODDITY TO MY VEHICLE AND NOT A KNOWN ISSUE.

Mileage: 31,000

I OWN A JEEP CHEROKEE ALTITUDE MODEL WITH A V-6, AWD, AND THE 9-SPEED TRANSMISSION. APPROXIMATELY 700 MILES AFTER RECEIVING THE R01 SOFTWARE UPDATE TO MY TRANSMISSION, THE CAR EXPERIENCED COMPLETE TRANSMISSION SHUTDOWN. THE ENGINE CONTINUED TO RUN, BUT NO POWER WAS TRANSMITTED TO THE WHEELS. WARNING LIGHTS CAME ON READING "SERVICE TRANSMISSION", SERVICE ENGINE AND SERVICE PARKING BRAKE INDICATORS LIT UP, AND THE INFORMATION CENTER INSTRUCTED ME TO PULL OVER IN A SAFE PLACE, SHIFT INTO PARK, RESTART THE ENGINE, AND SELECT DESIRED GEAR. ONCE DONE, THE TRANSMISSION SHIFTED INTO DRIVE WITH A VIOLENT "CLUNK". THE VEHICLE WOULD MOVE THEN, BUT WITH ONLY PARTIAL POWER. THE DEALER "REFLASHED THE CONTROL MODULE" AND DECLARED THE VEHICLE REPAIRED. AFTER FOUR SUBSEQUENT EVENTS IDENTICAL TO THE FIRST, AND THREE ADDITIONAL TRIPS TO THE DEALERSHIP, I STILL DO NOT HAVE MY VEHICLE IN MY POSSESSION. THIS HAS BEEN GOING ON FOR 85 DAYS NOW. THE OBVIOUS SAFETY ISSUE OF A VEHICLE LOSING POWER AT SPEED CONCERNS ME, OF COURSE, BUT THE PROBLEM I AM EXPERIENCING SEEMS TO BE BEYOND THE ABILITY OF FCA TO REMEDY. THERE ARE MANY OF US WITH THIS EXPERIENCE, AND WE WOULD LIKE SOME ASSISTANCE.

Mileage: 10,728

ORDERED CAR THROUGH BROWN MOTORS, LOCATED IN PETOSKEY MI. SALESMAN HAS BEEN CONDUCTING BUSINESS WITH THE FAMILY FOR MANY YEARS. CAR REPLACED VEHICLE AFFECTED IN A MAJOR FLOOD, AUG. 12, 2014. PICKED UP CAR FROM VEHICLE COURIER AT A LOCATION OFFSITE OF THE DEALERSHIP. WHILE DRIVING ON THE EXPRESSWAY FEW MILES AND COMING TO A STOP DUE TO TRAFFIC, I NOTICED THAT THE FRONT END ON THE PASSENGER SIDE MADE A VERY NOTICEABLE WOBBLING MOTION BETWEEN 5 AND 20 MPH. VEHICLE HAS REPEATED THE WOBBLING SPORADICALLY AT THE SAME SPEED UPON ACCELERATION AND OCCASIONALLY WHEN COMING TO A STOP. TOOK THE VEHICLE IN AND HAD TWO RECALLS PERFORMED. ONE FOR THE SIDE CURTAIN AIRBAG AND ANOTHER FOR THE TRANSMISSION MODULE. THE TRANSMISSION MODULE ADJUSTMENT DID NOTHING TO AMEND THE FRONT END WOBBLE. ALSO, ON OCCASION WHEN ACCELERATING TO PASS ANOTHER VEHICLE, THE ENGINE REVS UP TO ALMOST THE RED LINE ON THE TACHOMETER BEFORE THE TRANSMISSION SHIFTS AND THE CAR ACTUALLY INCREASES IN SPEED. LUCKILY I HAVE NEVER EXPERIENCED THIS ON A TWO LANE ROAD WHILE PASSING ANOTHER VEHICLE. OTHER THAN THAT THE VEHICLE PERFORMANCE HAS BEEN ADEQUATE.

Mileage: 350

AFTER DOING MY HOMEWORK AND RESEARCH ON A VEHICLE WITH #1 SAFETY RATINGS IN ITS CLASS, I AM NOW IN A CONSTANT STATE OF FEAR FOR THE SAFETY OF NOT ONLY MYSELF AND MY FAMILY, BUT TO ANY OTHER INNOCENT PEOPLE AROUND ME. I TRAVEL AS LITTLE AS POSSIBLE IN A VEHICLE THAT I AM STILL IN DEBT A VERY LARGE SUM OF MONEY ON. I TOOK DELIVERY OF MY 2014 JEEP CHEROKEE TRAILHAWK, 4X4 ON MAY 28, 2014. THE FIRST ISSUE OCCURRED ON JULY 31, 2014 WHEN THE VEHICLE FELT AS THOUGH THE ENGINE DROPPED OUT INTO THE STREET OF MY NEIGHBORHOOD, DISABLING THE VEHICLE COMPLETELY; IT WAS NOT DRIVABLE, NOR WOULD IT SHIFT INTO NEUTRAL IN ORDER TO GET ONTO THE TOW TRUCK. (THE TRANSMISSION AND EMERGENCY BRAKING SYSTEMS FAILED) TO MAKE AN INCREDIBLY LONG STORY SHORT...I HAVE EXPERIENCED THIS SAME EVENT AS WELL AS MANY OTHERS CONTINUOUSLY OVER A 14 MONTH PERIOD IN REGARD TO FAILURE OF MY EMERGENCY BRAKING SYSTEM AS WELL AS MY TRANSMISSION TO INCLUDE: JERKING SO MUCH THAT MY PURSE FLIES FROM SEAT ONTO FLOORBOARD, JERKING THAT CAUSES MY DAUGHTER TO LUNGE FORWARD INTO THE BACK OF THE FRONT PASSENGER'S SEAT, A STALLED VEHICLE ON BUSY HIGHWAYS AND STREETS ON NUMEROUS OCCASIONS, SUDDEN ENGAGEMENT OF EMERGENCY BRAKE WITH THE INABILITY TO RELEASE THE BRAKE WHILE STOPPED AT TRAFFIC LIGHTS; I COULD GO ON AND ON. AFTER A TOTAL OF 20+ TRIPS TO THE DEALERSHIPS FOR REPAIRS (8-10 OF THESE OF WHICH WERE VIA TOW TRUCK), (3) NEW TRANSMISSIONS, SEVERAL REPAIRS AND MODIFICATIONS TO THE EMERGENCY BRAKING SYSTEM...MY VEHICLE IS STILL CURRENTLY OUT OF COMMISSION AND NOT IN MY POSSESSION. I RECEIVED A CALL ON TUES. OF THIS WEEK FROM THE DEALERSHIP TO INFORM ME THAT A RESOLUTION WAS MADE; YET ANOTHER TRANSMISSION WOULD BE INSTALLED IN MY DEATH TRAP OF A VEHICLE. (THIS MAKES #4) TO SAY THAT THIS IS CLEARLY THE DEFINITION OF INSANITY IS AN UNDERSTATEMENT. SOMETHING DRASTIC NEEDS TO BE DONE BEFORE PEOPLE ARE KILLED.

Mileage: 3,671

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT THE DEALER, THE INSTRUMENT CLUSTER, BODY CONTROL MODULE, AND TRANSMISSION SOFTWARE WERE BEING UPDATED ON THE VEHICLE. THE CONTACT STATED THAT AFTER LEAVING THE DEALER WHILE DRIVING AT LOW SPEEDS, THE VEHICLE FAILED TO DOWN SHIFT TO SECOND AND FIRST GEAR PREVENTING THE VEHICLE FROM ACCELERATING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

Mileage: 12,000

WHEN DRIVING ON I-95 SOUTH IN THE LEFT LANE I WAS ACCELERATING TO PASS AND THE ENGINE SPEED DROPPED LIKE IT WAS TURNED OFF. MULTIPLE DASH LIGHTS FLASHED AND SEVERAL MESSAGES FLASHED ON DASH: SERVICE TRANSMISSION, SERVICE E-BRAKE, PUT VEHICLE IN PARK AND RESTART, ETC. VEHICLE WAS COASTING DOWN FROM 65 WITH PEOPLE CATCHING UP TO ME AND BEEPING. PARK WAS NOT AN OPTION. THE GAS PEDAL DID NOT FUNCTION. I WAS ABLE TO COAST INTO A CONSTRUCTION ZONE AND SHUT DOWN. ON FIRST RESTART IT WAS REAL ROUGH. ON SECOND RESTART ENGINE SEEMED FINE AND I HAD A MIL LIGHT AND A TRACTION CONTROL LIGHT ON THE DASH. POLICE DETAIL OFFICER ASSISTED ME OFF OF THE INTERSTATE AND IT WAS DRIVEN TO DEALER ON BACK ROADS. THEY PULLED CODES AND RE-FLASHED THE CONTROL UNITS WITH THE SOFTWARE THEY HAD APPLIED TWO DAYS BEFORE. THEY CLAIMED IT WAS A FAULTY OR INCOMPLETE UPGRADE. THEY "RE-TRAINED" THE TRANSMISSION AND IT WORKED FINE UNTIL THIS MORNING (8/7/15) WHEN IT DID IT AGAIN WHILST ACCELERATING ONTO HIGHWAY. SAME FAULTS. IT IS AT DEALER NOW AND I WANT THEM TO BUY IT BACK. IT ONLY HAS 16200 MILES AND I HAVE HAD IT LESS THAN A YEAR. I CANNOT DRIVE A VEHICLE THAT SHUTS DOWN ON THE HIGHWAY. SOMEONE IS GOING TO GET HURT OR WORSE.

Mileage: 11,000

WHEN GOING DOWN 6% OR GREATER INCLINES WHILE DRIVING IN THE MOUNTAINS, PUT THE VEHICLE IN 5TH OR 4TH GEAR TO SLOW IT DOWN, BUT IF I TOUCH THE BRAKE THE CAR DOWNSHIFTS EVEN FURTHER IN WHICH IT ACTUALLY SPEEDS UP BEFORE SLOWING DOWN. CAN UNDERSTAND THIS IF WERE I USING CRUISE CONTROL, BUT NOT WHEN I TRY TO CONTROL THE VEHICLE SPEED. LIKED THE IDEA OF BEING ABLE TO SELECT A GEAR WHEN DESCENDING A HILL TO PROVIDE SOME COMPRESSION BRAKING, BUT IT SHOULD STAY IN THAT GEAR WHEN I APPLY THE BRAKES SLIGHTLY. IF APPLIED VERY HARD THEN SHOULD DOWN SHIFT TO LOWER GEARS.

Mileage: 17,000

VEHICLE TRANSMISSION FIRST FAILED IN DRIVEWAY AT START UP AT 13773 MILES AT 10 MONTHS. TRANSMISSION "SERVICE TRANSMISSION" ERROR APPEARED WITH BLINKING "P" AND WOULD NOT ENGAGE. TOWED TO DEALER. ERROR CODE RESET OVERNIGHT AND DEALER COULD NOT READ THE CODE. DEALER PERFORMED A SOFTWARE UPDATE TO THE TRANSMISSION CONTROL MODULE. TRANSMISSION WAS NOT SHIFTING SMOOTHLY ON DRIVE HOME. SECOND TRANSMISSION FAILURE OCCURRED ON NEXT MORNING AFTER PICKUP ON 3/25 AND 11 MILES. TRANSMISSION "SERVICE TRANSMISSION" ERROR APPEARED AGAIN WITH BLINKING "P". TRANSMISSION COULD ENGAGE DRIVE GEAR WITH A SEVERE LURCH. SERVICE TECH WAS ABLE TO READ A FAILURE CODE. CHRYSLER SERVICE TECH FOUND PROBLEM WITH PLUG CONNECTOR ON TRANSMISSION CONTROL MODULE AND DID ANOTHER SOFTWARE UPDATE TO TRANSMISSION CONTROL MODULE AS FIRST UPDATE WAS NOT DONE INITIALLY PER THE CORRECT PROCEDURE. TRANSMISSION WAS ABLE TO SHIFT SMOOTHLY UPON REPAIR. THIRD TRANSMISSION FAILURE OCCURRED ON 5/4 WITH 18543 MILES WHILE VEHICLE WAS ON THE HIGHWAY AT HIGHWAY SPEED OF 45 MPH APPROACHING INTERSECTION FOR LEFT TURN. VEHICLE TRANSMISSION "SERVICE TRANSMISSION" ERROR CODE APPEARED AND TRANSMISSION SHIFTED INTO NEUTRAL WITH BLINKING "D" AND LOST POWER. UNABLE TO DRIVE THRU INTERSECTION. HAD TO COAST TO STOP. TRANSMISSION LURCHED INTO PARK. TURNED VEHICLE OFF AND BACK ON. TRANSMISSION WAS ABLE TO LURCH INTO DRIVE AND DROVE ACROSS INTERSECTION TO PARK IN SAFE AREA. TRANSMISSION WAS ABLE TO SHIFT INTO AND OUT OF GEAR BUT WAS VERY JERKY WITH MECHANICAL CLUNK. THIS FAILURE IS OF SERIOUS SAFETY CONCERN DUE TO MOTION WAS UNABLE TO CONTINUE WITH VEHICLE IN CONGESTED INTERSECTION. VEHICLE IS CURRENTLY UNDERGOING EVALUATION TO DETERMINE COURSE OF ACTION BY CHRYSLER. CASE NUMBER ASSIGNED.

Mileage: 13,773

ONLY HAD VEHICLE FOR 8 MONTHS WHEN I NOTICED IT WASN'T RUNNING CORRECTLY. WHEN AT A COMPLETE STOP, MY CAR STARTED TO HESITATE WHEN I WOULD START TO ACCELERATE. WHEN IT FINALLY DECIDED TO ENGAGE, THE CAR WOULD EITHER MOVE IN SLOW JERKY SPURTS OR LUNGE FORWARD AS THOUGH I HAD FLOORED IT. AROUND THIS TIME I HAD RECEIVED TWO NOTICES THAT THE VEHICLE NEEDED TWO UPDATES: AN AIR BAG ISSUE AND TRANSMISSION UPDATES. I TOOK MY VEHICLE TO DEALERSHIP FOR AN OIL CHANGE AND THE UPDATES ON 03/28/15. I EXPLAINED TO THE GENTLEMAN BEHIND THE COUNTER ABOUT MY CARS UNUSUAL BEHAVIOR, AND HE ASSURED ME THE UPDATES WOULD TAKE CARE OF IT. SINCE THE UPDATES WERE INSTALLED, I HAVE NOTICED THINGS HAVE GOTTEN WORSE. MY CAR IS MORE UNPREDICTABLE NOW. THERE ARE TIMES WHEN I AM GOING UP A HILL AND START TO LOSE MOMENTUM. I DARE NOT TRAVEL TOO FAR, FOR FEAR I WON'T BE ABLE TO GET UP TO SPEED TO MERGE INTO TRAFFIC. DURING THESE POWER LOSSES, I HAVE HAD THE PEDAL TO THE FLOOR AND SAW THE ODOMETER GO BACKWARDS. I DID TAKE MY VEHICLE BACK TO THE DEALERSHIP FOR THEM TO LOOK IT OVER IN JUNE. UNFORTUNATELY, I WAS TOLD THAT MY CAR WAS FINE. THIS IS A DISASTER WAITING TO HAPPEN. I FEEL THAT ONE DAY I MAY END UP IN AN ACCIDENT BECAUSE OF THE ERRATIC TRANSMISSION SHIFTING.

Mileage: 4,800

TRANSMISSION SHIFTING PROBLEMS CAUSING HESITATION AND/OR FORWARD LURCHING, HIGH ENGINE REVVING, FRONT END WHEEL HOP. ALL WARRANT A HUGE SAFETY CONCERN. VEHICLE HAS BEEN IN FOR SERVICE 13 TIMES OVER THE LAST 14 MONTHS AND HAS STILL NOT BEEN REPAIRED. SEVERAL STAR CASES OPENED WITH NO RESOLUTION. ALL CONCERNS CONFIRMED BY TECHNICIAN TEST DRIVE ON 6 DIFFERENT OCCASIONS AND HAS CURRENTLY BEEN IN THE SHOP FOR FIVE DAYS.

Mileage: 3,525

ON AN INTERSTATE HIGHWAY, ON A SLIGHT UPHILL INCLINE AT 70 MILES PER HOUR, SURROUNDED BY OTHER TRAFFIC INCLUDING SEMITRAILERS, THE JEEP ABRUPTLY LOST FORWARD POWER, ACTING LIKE IT HAS SHIFTED INTO NEUTAL. THIS LOSS OF POWER WAS ACCOMPANIED BY FLASHING DASHBOARD INDICATIONS OF TRANSMISSION FAILURE AND BY HORRIFIC CLUNKING SOUNDS AND SHUDDERS FROM UNDERNEATH. I WAS ABLE TO DRIFT, MIRACULOUSLY, TO THE SHOULDER WITHOUT BEING KILLED. EVENTUALLY RESTARTED AND LIMPED TO A DEALER. DEALER KEPT JEEP TWO DAYS, SAID THEY REPLACED A "CONTROL MODULE", AND THAT IT WAS FIXED. NOT SO. ABOUT THIRTY DAYS LATER, AND WITHIN A WEEK OF HAVING THE JEEP CHECKED OVER AT A DIFFERENT DEALER, IT HAPPENED AGAIN, THIS TIME AT ABOUT 25 MPH IN A RESIDENTIAL AREA DOWN A GENTLE DECLINE. JEEP HAD NO SUGGESTIONS FOR ME OTHER THAN TOW IT SOMEWHERE. LOST A FULL WORKDAY MESSING AROUND WITH THEM SEEKING A SOLUTION. NOW, DAYS LATER, I HAVE NO COMMUNICATION FROM THE DEALER OR FROM CHRYSLER/JEEP EXCEPT AN EMAIL SAYING THAT THE DEALER HAD DISCOVERED "CODES". NO WORD ON WHAT IS WRONG WITH THIS TRANSMISSION, OR WHETHER JEEP CAN ACTUALLY FIX IT OR MERELY KEEP TOWING IT AFTER IT LEAVES ME ON THE SIDE OF THE ROAD OR GETS ME KILLED OR WORSE. COMPLETELY UNRELIABLE, UNSAFE, AND APPARENTLY IRREPARABLE. CHRYSLER/JEEP NEEDS TO GET THIS JUNK OFF THE ROAD BEFORE SOMEONE GETS KILLED! UPDATED 09/15/15*LJ *CN

Mileage: 40,500

I PURCHASED MY BRAND NEW 2014 JEEP CHEROKEE WITH 30 MILES. AFTER ABOUT 1500 MILES IT BEGAN SHIFTING VERY HARD IN LOW GEARS JERKING , IT RED LINES EXTREMELY HARD TO WHERE IT WILL JOLT THE JEEP AND WHEN I COME TO A STOP IT WOULD BEGIN RAISE RPMS AND ACCELERATE. IT WOULD SCARE ME SENSELESS. I TOOK IT TO THE DEALERSHIP THEY SAID THAT'S HOW IT PERFORMS AND MADE ME LEAVE. 400 MILES LATER THE TRANSMISSION COMPLETELY BLEW OUT GOING 50 IN LA TRAFFIC. IT WAS ON BACK ORDER FOR A MONTH. SINCE THEN I HAVE TAKEN IT IN 8 TIMES FOR THE SAME PROBLEM A FEW TIMES THEY HAVE UPDATED THE TCM NOW THEY ARE SAYING THERE IS NO CODES AND THEY CANNOT DUPLICATE IT, EVEN THOUGH IT DOES IT EVERY SINGLE TIME. THE JEEP WILL NOT KNOW WHAT GEAR TO SHIFT AND LEAVE ME STRANDED IN INTERSECTIONS BEFORE IT SHIFTS AND PEELS OUT. WHEN I BREAK IT'LL PICK UP SPEED IT IS EXTREMELY UNSAFE AND UNRELIABLE. JEEP HAS NO FIX FOR IT AND WILL NOT BUY IT BACK NOR COMPENSATE ME IN ANYWAY THIS ISN'T RIGHT AND THEY SHOULD BE FORCED TO BUY THESE BE BACK. LAST WEEKEND I TOOK IT ON A TRIP GOING DOWNHILL AT 60 MPH 2000 RPM I TAPPED THE BREAK AND THE JEEP REVVED TO 5000 RPMS ALSO MY HORN IS HE HARDEST HORN TO PUSH EVER IT DOES NOT WORK. THE SERVICE DEPARTMENT SAID ITS A LITTLE HARDER THAN NORMAL BUT THEY CANNOT REPLACE IT SINCE IT DOESN'T GIVE A CODE .EVERYONE AND THEIR MOTHER IS CONCERNED AND COMPLAINS ABOUT THIS ISSUE. ONE DAY THIS THING IS GOING TO GET ME IN A WRECK. I PAID GOOD MONEY FOR THIS VEHICLE I JUST WANT SOMETHING SAFE AND RELIABLE FOR MY FAMILY. I WISH JEEP CHRYSLER HOWEVER IT IS WOULD JUST DO THE RIGHT THING.

Mileage: 2,000

9 SPEED TRANSMISSION STARTED HAVING HARD UP AND DOWN SHIFTS AT AROUND 10K MILES (MARCH 2015). THIS WAS NEAR TIME THE FCA ISSUED A SERVICE BULLETIN ON TCM AND PCM FOR KNOWN SOFTWARE CONTROL PROBLEMS WITH TRANSMISSION. SW UPDATES WERE PERFORMED, YET TRANSMISSION CONTINUED TO SHIFT ERRATICALLY. PROBLEM THEN DEVELOPED INTO LURCHING DURING STOPS AND HESITATION WHEN ATTEMPTING TO MOVE. THE HESITATION PRESENTS SERIOUS CONCERN AS THE ABILITY TO ENTER TRAFFIC OR MERGE BECOMES DIFFICULT AND DANGEROUS IF THE TRANSMISSION REFUSES TO ENGAGE. TOOK BACK TO DEALERSHIP IN JUNE. MULTIPLE ATTEMPTS WITH SW UPDATES. FCA ULTIMATELY DECIDED TO REPLACE ENTIRE TRANSMISSION. IT HAD 13.8K MILES ON IT. A MONTH LATER IT IS SHIFTING HARD AND LUGGING AGAIN. BACK AT DEALERSHIP. NOT CLEAR WHAT FCA WITH DO/OFFER NOW, AS THEY DON'T SEEM TO KNOW WHAT IS WRONG.

Mileage: 11,847

I WAS DRIVING THROUGH TOWN ON 7/2/15 AND ALL OF A SUDDEN THE DASHBOARD LIT UP AND THE CAR WENT INTO NEUTRAL, I WAS ABLE TO DRIFT INTO A SAFE AREA. I TURNED THE CAR OFF AND WAITED 2 MINUTES, STARTED THE CAR, EVERYTHING SEEMED OK EXCEPT THE CHECK ENGINE LIGHT WAS ON. WHEN I PULLED AWAY THE TRANS WOULD NOT GO OVER 45 MPH. I CALLED DEALER AND THEY SAID TO BRING IT IN IMMEDIATELY. 5 DAYS LATER THEY CHARGED ME $100 FOR A "FLASH" DOWNLOAD TO TRANS. I PICKED THE CAR UP AND WITHIN 48 HOURS THE SAME THING HAPPENED AGAIN (8 TIMES IN 1 DAY), THEY TOLD ME TO BRING IT IN, I DID (ASKED FOR A LOANER VEHICLE, THEY SAID THEY WOULD HAVE TO CHARGE ME), THEY TOLD ME THERE WERE NO RECORDED FAULTS IN THE COMPUTER, A MECHANIC DROVE IT HOME 2 DAYS TO GET IT TO FAIL. 6 DAYS LATER I PICKED IT UP AFTER THEY INSTALLED A TRANSMISSION CONTROL MODULE AT NO CHARGE. 24 HOURS LATER IT HAPPENED AGAIN, I WAS ABLE TO DRIFT INTO A SAFE AREA. I TURNED THE CAR OFF AND WAITED 2 MINUTES, STARTED THE CAR, EVERYTHING SEEMED OK EXCEPT THE CHECK ENGINE LIGHT WAS ON, AS OF YESTERDAY THE CAR IS BACK IN THEIR SHOP AND THEY TOLD ME THEY WILL CALL THE FACTORY AGAIN TO SEE WHAT THEY CAN DO????? I'M A TRAVELING SALESMAN AND I'M VERY CONCERNED THAT THIS ISSUE WILL CAUSE AN ACCIDENT (IF I CAN'T DRIFT INTO A SAFE AREA TO "RESET" THE CAR) AND I HAVE DEVELOPED NO FAITH IN JEEP'S ABILITY TO FIX THIS PROBLEM! UPDATED 09/17/15*LJ UPDATED 12/11/2017*CN

Mileage: 49,000

WHILE SHIFTING AT LOW SPEEDS THE VEHICLE CONTINUES TO NOT SELECT THE CORRECT GEAR IN THE POWER TRAIN / TRANSMISSION. MORE OFTEN THAN NOT, WHEN SHIFTING FROM REVERSE TO DRIVE IT SELECTS 2ND OR 3RD GEAR AND WHEN IT DOESN'T MOVE FAST ENOUGH IT SLAMS INTO 1ST. WHILE IN DRIVE TAKING OFF FROM STOP LIGHT FOR INSTANCE, THE GEARS OFTEN START WITH 2ND OR 3RD GEAR AGAIN AND WILL NOT TOO OFTEN REVERT TO 1ST GEAR, IT JUST ALLOWS FOR A VERY SLOW START. WHILE VISITING THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE, THE DEALER / SERVICE PERSON ADVISES ME IT'S A MATTER OF TIME BEFORE THE TRANSMISSION / GEARS EXPLODE FROM THIS VERY ISSUE AND CHRYSLER KNOWS ABOUT THE ISSUES BUT CONTINUE TO SEND OUT RECALL NOTICES FOR FIXES.

Mileage: 5,000

NO REAL PROBLEMS WITH OUR JEEP UNTIL WE TOOK IT IN FOR AN OIL CHANGE AND THEY PROVIDED THE "REPROGRAM PCM TCM UPDATE CAMPAIGN." AFTER THAT UPDATE THE JEEP WOULD CLUNK, STALL, AND NOT ACCELERATE THROUGH TURNS. TWO WEEKS AGO THEY "GOT A NEW UPDATE" THAT WAS TO FIX THE PREVIOUS UPDATE. NOW WE ARE GOING BACK AGAIN THIS WEEK. THOUGH, WHEN I GO TO THE JEEP RECALL SITE AND ENTER MY VIN THERE IS NO RECORD OF THIS NEW UPDATE.

Mileage: 5,000

IMMEDIATELY AFTER PURCHASE, I NOTICED A DEGREE OF SLUGGISHNESS DURING TRANSMISSION SHIFTS AND LACK OF ABILITY TO REACH 9TH GEAR USING THE AUTOMATIC TRANSMISSION IN DRIVE MODE. 9TH GEAR IS UNATTAINABLE. THE DEALER TOLD ME THAT THE TRANSMISSION "LEARNS" TO AN INDIVIDUAL'S DRIVING STYLE; BE PATIENT. AT 3775 MILES 4 AUG. 2014, I RETURNED THE VEHICLE TO THE DEALER, AND THEY DID, AS THEY TERMED IT, A SOFTWARE UPDATE; BUT THE UPDATE DIDN'T REALLY FIX THE PROBLEM. ON 09 APR., 2015 I AGAIN RETURNED THE VEHICLE TO THE DEALER WITH THE SAME COMPLAINT. THEY REPORTED THAT THEY HAD PERFORMED A REPROGRAM OF TRANSMISSION AND POWERTRAIN CONTROL MODULES (R01 18-R0-11-84 0.5 & 18-RO-11-52 0.8). SINCE THEN, MY VEHICLE HAS BEEN PERFORMING EVEN WORSE. APPROACHING AN UPHILL INCLINE, THE TRANSMISSION DOESN'T DOWNSHIFT UNTIL IT NEARLY STOPS; THEN IT SUDDENLY AFTER 3-5 SECONDS, LUNGES FORWARD. ALSO I EXPERIENCED A NEAR 'T' BONE MISS, AS I ATTEMPTED TO ACCELERATE FROM A STOP SIGN BECAUSE. THE VEHICLE SEEMED TO BE STUCK IN A HIGH GEAR AND WOULDN'T RESPOND EXPECT IN A SLUGGISH WAY THAT ONLY GOT ME IN THE WAY OF APPROACHING TRAFFIC. BY AGGRESSIVELY PUSHING ON THE GAS IT EVENTUALLY SHIFTED AND BOLTED OUT OF THE WAY OF ONCOMING TRAFFIC. I CONTACTED THE DEALER ABOUT THIS, AND WAS TOLD THERE IS ANOTHER SOFTWARE UPDATE DUE ABOUT THE END OF JUNE 2015. I CONTACTED THEM AGAIN DURING THE WEEK OF 6 JULY, BUT WAS TOLD THAT THERE IS NO UPDATE. FRANKLY, I'M AFRAID TO DRIVE IT. IT JUST ISN'T SAFE BEHAVING IN THIS UNPREDICTABLE MANNER. I'VE GIVEN IT ENOUGH MILES TO ALLOW THE TRANSMISSION/DRIVETRAIN TO LEARN MY DRIVING HABITS. WHEN I DO DRIVE IT, I'M RELUCTANT TO HAVE ANYONE ELSE IN THE VEHICLE. IS THERE ANYTHING THAT YOUR OFFICE/NHTSA CAN DO TO MOTIVATE CHRYSLER-FIAT TO ELIMINATE THIS CONCERNING ISSUE? THE DEALER IS YORK, 500 PRESCOTT LAKES PARKWAY, PRESCOTT, AZ 86301.

Mileage: 150

VEHICLE OFTEN LUNGES/SHIFTS HARD, BUT, LAST WEEK, I WAS DRIVING AND THE ACCELERATION JUST SEEMED TO STOP. I PUT THE CAR IN NEUTRAL AND BACK INTO DRIVE AND IT RESOLVED THE ISSUE. BUT, I DID CONSIDERED PULLING OFF OF THE ROAD. GOING FOR R05 RECALL SERVICE NEXT WEEK AND WILL GET THIS PROBLEM LOOKED AT - AT THAT TIME.

Mileage: 22,000

ON APRIL 1, 2015 WHILE ACCELERATING FROM A COMPLETE STOP TO MERGING INTO ON COMING TRAFFIC THE TRANSMISSION DISENGAGED AND THE CAR LOST ALL POWER. WARNING CAME ON THE DASH TELLING ME " TRANSMISSION NEEDS SERVICE. NO POWER. PULL OVER TO SIDE OF ROAD. PUT CAR IN PARK AND SHUT OFF ENGINE." THIS HAPPENED AGAIN ON JULY 17, 2015 WHILE MY WIFE WAS MAKING A LEFT HAND TURN FROM A COMPLETE STOP. THE TRANSMISSION DISENGAGED AGAIN AND SHE LOST ALL POWER. SHE WAS NEARLY REAR ENDED BY A SEMI TRUCK WHO WAS BEHIND HER BUT MADE THE LEFT HAND TURN WITHOUT SLOWING DOWN. SHE HAD OUR 2 GRAND DAUGHTERS IN THE BACK SET AND WAS SCARED AND AFRAID FOR THEIR SAFETY. THIS 2014 JEEP CHEROKEE MODEL HAS HAD CONTINUED ISSUES WITH THE 9 SPEED TRANSMISSION AND ALL JEEP DOES IS ISSUE SOFTWARE UPGRADES TO TRY TO ELIMINATE THE SHIFTING AND POOR ACCELERATION PROBLEMS THIS TRANSMISSION CONTINUES TO HAVE. WITH THE TRANSMISSION DISENGAGING AT LOWER SPEEDS SOMEONE IS GOING TO GET KILLED IF NOT SERIOUSLY HURT. THE NHTSA NEEDS TO ISSUE A RECALL TO JEEP BEFORE SOMEONE IS KILLED BY THIS FAULTY TRANSMISSION THAT WAS BROUGHT TO MARKET BEFORE LONG TERM TEST COULD BE CONDUCTED ON IT TO MAKE SURE IT FUNCTIONS PROPERLY AND SAFELY.

Mileage: 12,905

BACKED OUT OF DRIVEWAY THEN WARNING LIGHT/SYMBOL AND TONE CAME ON THAT THE 4 WHEEL DRIVE SYSTEM WAS UNAVAILABLE AND SERVICE REQUIRED, SERVICE AIRBAG WARNING CAME ON AS WELL AS SERVICE PARKING BRAKE, LIMPED BACK INTO DRIVEWAY BARELY. TURNED VEHICLE OFF RESTARTED STILL GETTING WARNINGS AND TRIED TO MOVE VEHICLE MOTOR REVVED BUT VEHICLE DIDN'T MOVE FORWARD OR REVERSE. GOT ANOTHER WARNING TO PUT VEHICLE INTO PARK THEN SELECT GEAR. CURRENTLY WAITING FOR TOW TRUCK. JEEP WON'T MOVE IN DRIVE OR REVERSE NOW. SUSPECT TRANSMISSION ISSUE.

Mileage: 4,182

WHILE DRIVING ON THE FREEWAY THE VEHICLE DISENGAGED THE TRANSMISSION LEAVING THE CAR TO COAST WITH NO POWER. ENGINE STILL RAN BUT WHEN YOU TRIED TO HIT THE GAS THE VEHICLE JUST COASTED ENDANGERING THE OCCUPANTS. THIS IS THE 3RD TIME THIS HAS HAPPENED. THE FIRST TWO TIMES MY TEENAGE SON WAS DRIVING ON A NARROW WINDING ROAD. WE HAVE BROUGHT THE VEHICLE INTO JEEP AND EACH TIME THEY SAY IT IS A SOFTWARE ISSUE AND THEY UPDATED THE SOFTWARE AND SAID EVERYTHING IS FINE. THE THIRD TIME HAPPENED WHILE I WAS DRIVING DOWN THE FREEWAY DISABLING THE VEHICLE. WHEN YOU TURN THE VEHICLE OFF AND THEN ON AGAIN THE TRANSMISSION BEGINS TO WORK BUT GIVES YOU A SERVICE TRANSMISSION ERROR

Mileage: 13,908

I BOUGHT A PRE-OWNED CERTIFIED JEEP CHEROKEE 2014 FROM DAVID'S DODGE, JEEP, AND CHRYSLER LAST WEEK MONDAY, JUNE 6TH, 2015. I HAD A MAJOR ISSUE OCCUR A WEEK LATER ON THE HIGHWAY WHILE TRAVELING 65 MPH THE CAR LOSS TRACTION CONTROL, 4 WHEEL DRIVE, AND THE ABILITY TO ACCELERATE. I WAS IN A CATTLE SHOOT AND HAD TO COAST THE CAR DOWN THE HIGHWAY TO PULL OVER. A SERVICE ENGINE LIGHT ALONG WITH WARNINGS ABOUT THE TRACTION CONTROL AND TRANSMISSION WERE SHOWN. I PULLED TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK WHICH RESULTED IN A HARD JERK FROM MOVING THE CLUTCH FROM DRIVE TO PARK. I RESTARTED THE CAR AND THE CAR WAS IDLING AT AN ABNORMALLY HIGH RPM. I PUT THE CAR IN DRIVE AND NOTICED A JERK ONCE AGAIN WHEN MOVING THROUGH THE GEARS. THE CAR ALSO SHIFTED VERY HARD FOR ABOUT 45 MORE MILES. I CALLED THE DEALERSHIP WHO INFORMED ME THAT MY CAR REQUIRED AN UPDATE TO THE TRANSMISSION WHICH WAS PREFORMED THAT DAY. AS AN ENGINEER I FIND IT UNACCEPTABLE THAT THE DEALERSHIP SOLD A CAR WITH THE POTENTIAL TO CRASH ON THE HIGHWAY DUE TO NEGLIGENCE WITH REGARDS IGNORING A CRUCIAL UPDATE LIKE THE TRANSMISSION. AFTER THE UPDATE TO THE TRANSMISSION THE CAR IS SHIFTING VERY HARD FROM GEAR TO GEAR AND SEEMS TO BE GIVING A SHALLOW SHIFT TO 1ST GEAR WHEN THE CAR IS AT A COMPLETE STOP. MONDAY, 13TH, 2015, I HAVE AN APPOINTMENT FOR TWO OTHER ISSUES A SQUEAK IN THE REAR PASSENGER SEAT AND AN INTERFERENCE ISSUE WITH THE SIRUSXM. AS AN ENGINEER IT IS OBVIOUS THAT THERE IS A DEEP UNDERLYING PROBLEM WITH THE 9 SPEED TRANSMISSION I WILL BE ASKING FOR THE DEALERSHIP TO REPLACE THE TRANSMISSION AS THE UPDATE WAS NOT EFFECTIVE CAUSING ROUGH SHIFTING AND A LOSS OF ACCELERATION IN THE SHIFT FROM HIGH TO LOW GEARS.

Mileage: 8,600

AFTER REPEATED UPDATES AND SEVERAL COMPLAINTS TO THE SERVICE DEPARTMENT OF; THE ENGINE FAN TURNING ON OFTEN, THE CAR LURCHING FORWARD AT START, AND INCONSISTENT IDLING THE TRANSMISSION NOW NEEDS REPLACED. I WAS DRIVING UNDER REGULAR CONDITIONS AND MY "CHECK ENGINE" LIGHT CAME ON, TOOK IT TO THE DEALER AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED. (I SHOULD NOTE THAT I AM ON VACATION IN FLORIDA, OVER A THOUSANDS MILES FROM MY HOME IN CHICAGO.) I HAVE BEEN WAITING FOR THE NEW TRANSMISSION FOR OVER A WEEK AND THEY JUST ADDED ANOTHER WEEK....UPDATED 09/28/15 *BF UPDATED 11/08/2017*CN

Mileage: 15,000

4 SEPERATE OCCASATIONS THE TRANSMISSION HAS WENT WACKY ON THIS VEHICLE. THE FIRST WHILE DRIVING, IT BECAME UNCONTROLABLE AND JERKY TO THE POINT I ALMOST RAN A STOP SIGN, AND NEARLY RAN OFF THE ROAD. THE NEXT THREE TIME I WAS PARKED BUT THE TRANSMISSION SAYS IT WAS IN PARK, BUT STILL GIVES AWAY AND IF YOUR NOT QUICK ON THE BRAKES IT WILL ROLL AWAY. HAVE GOTTEN A LOOK LIKE I'M MAKING THIS STUFF UP AT THE DEALERSHIP EACH AND EVERY TIME. THEY JUST JUST RESET THE CODES, THEN IT HAPPENS AGAIN. FINALLY, THEY AGREED IT NEEDED A NEW TRANSMISSION. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON THE 2014 JEEP CHEROKEE.

Mileage: 12,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE ACCELERATING. IN ADDITION, THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 14V392000 (SUSPENSION); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE VEHICLE LUNGES AFTER YOU STOP AS IF IT IS DOWN SHIFTING. SOMETIMES IT BANGS AND JUMPS SUDDENLY WHEN TAKING OFF FROM A STOP. THE TRANSMISSION SEEMS TO HAVE NOT DOWN SHIFTED AND IS IN TOO HIGH A GEAR CAUSING THE ENGINE TO PAUSE BEFORE SUDDENLY DOWNSHIFTING AND SUDDENLY ACCELERATING WHICH SOMETIMES IT TO ABRUPT AND YOU HAVE TO SLAM ON THE BRAKES TO KEEP FROM HITTING TRAFFIC. WE HAVE HAD SEVERAL REPROGRAMS OF THE TRANSMISSION WITHOUT ANY RESOLUTION. THE LAST CAUSED THE CAR TO SUDDENLY LUNGE AND JUMP OUT INTO TRAFFIC WHILE SITTING AT A STOP WITH THE BRAKE ON AND NO GAS APPLIED. WE COULD HAVE CAUSED AN ACCIDENT... THE MOTOR HAS STARTED LEAKING OIL FROM THE OIL FILTER AND COOLER ASSEMBLY ON TOP OF THE 3.2 LITER V6. IT APPEARS IT HAS A BAD GASKET OR SEAL OR IT MAY BE CRACKED. I SEE SEVERAL OTHER OWNERS COMPLAINING OF THIS BE CAUSE YOU CAN SMELL BURNING OIL, WE REMOVED THE TOP ENGINE COWL AND CARRY A FIRE EXTINGUISHER JUST IN CASE IT CATCHES FIRE. IT APPEARS THAT YOU COULD EASILY LOSE MOST OF THE OIL AND SEIZE THE MOTOR NOT TO MENTION CATCH ON FIRE. THE REAR HATCH CAMERA AND CONTROLS MALFUNCTION IN WET WEATHER. THE CAMERA TURNS TO SNOW OR MOVING OBJECTS APPEAR FRAME BY FRAME AND NOT IN REAL TIME. THE CONTROLS FAIL TO ALLOW GATE OPERATION. I CONTACTED JEEP TODAY AND AM TAKING IT IN FOR THE OIL ISSUE AND WILL TRY TO GET THEM TO FIX THE TRANSMISSION AND REAR GATE ISSUES. THIS IS A DANGER TO DRIVE WHEN IT CAN LAUNCH INTO TRAFFIC OR LEAK OIL CAUSING A FIRE OR SHORT OUT THE GATE FROM AN ELECTRICAL FIRE. JEEP NEEDS TO GET THESE ISSUES ADDRESSED.

Mileage: 100

WHILE IN MOTION, THE CAR STALLED. THE CAR WOULD NOT THEN SHIFT TO ANY GEAR. AFTER CONTINUOUSLY TRYING TO SHIFT GEARS, THE CAR WOULD JUMP FROM PARK TO DRIVE. LITERALLY JUMP. I HAD TO DRIVE HOME (A FEW BLOCKS) WITH MY HAZARDS ON PRAYING ALL THE WAY. I CALLED HUNTINGTON BEACH JEEP FIRST THING IN THE MORNING. THEY TOWED THE CAR TO THE SERVICE DEPT. I WAS TOLD THE TRANSMISSION WOULD BE FIXED. I TRIED TO UPGRADE OUT OF THE SHOTTY CHEROKEE TO A GRAND CHEROKEE FOR SAFETY REASONS BUT THE DEALER WOULD NOT FORGIVE THE NEGATIVE EQUITY IN THE CAR AS WE'VE HAD IT FOR A YEAR. HE INSISTED WE PUT MORE MONEY DOWN AND HAVE A CAR PAYMENT OF $600-700 DOLLARS. WE REFUSED. WE FEEL JEEP DOES NOT CARE ABOUT THE SAFETY BUT ONLY THE NUMBER OF CARS THEY SELL EACH MONTH WHICH IS A SAME. THANK GOD WE DIDN'T HAVE A CAR ACCIDENT AS THEY MY FAMILY WOULD BE PLANNING A FUNERAL. MAYBE THAT IS WHAT IT WILL TAKE.

Mileage: 24,000

WIFE WAS DRIVING NEW VEHICLE TO WORK TRAVELING APPROXIMATELY 20 MPH. VEHICLE STALLED. TRIED TO RESTART AND THE EN DRIVE ON. SERVICE TRANSMISSION APPEARED IN DASH. THE CHECK ENGINE LIGHT CAME ON AND THE DRIVE INDICATOR WAS FLASHING. VEHICLE STALLED AGAIN. RESTARTED AGAIN AND VEHICLE MOVED ROUGHLY STUCK IN ONE GEAR ACTING LIKE IT WAS GOING TO STALL AGAIN. DEALER WAS CALLED TO COME GET THE VEHICLE FOR SERVICE. THE DEALER COMPLETED UPDATE FOR DRIVEABILITY. NO OTHER PROBLEMS FOUND AT THAT TIME. BEGAN TO NOTICE ROUGH SHIFTS SOMETIMES AROUND 8000 MILES. I WAS DRIVING IN TOWN ON 06/21/2015 AND CAR STALLED HOLDING UP TRAFFIC. SAME SCENARIO OF STUCK IN ONE GEAR,CHECK ENGINE LIGHT ON,SERVICE TRANSMISSION LIGHT ON AND THE DRIVE INDICATOR FLASHING ON AND OFF. HAD TO RESTART TWICE AND LIMPED HOME. TAKING BACK TO DEALER TODAY. MILEAGE 14889.

Mileage: 108

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE'S SPEED DECREASED INDEPENDENTLY TO 30 MPH WITHOUT WARNING. ADDITIONALLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,100.

Mileage: 9,100

I WAS DRIVING IN THE FAR LEFT LANE ON THE FREEWAY AT APPROXIMATELY 68 MILES PER HOUR WHEN SUDDENLY MY VEHICLE SHOOK AND THE TRANSMISSION STOPPED FUNCTIONING. IT LEFT ME IN A VERY DANGEROUS SITUATION AS I HAD TO SLOWLY DRIFT TO THE SHOULDER LANE WITH FAST VEHICLES APPROACHING BEHIND ME. I COULD HAVE EASILY BEEN REAR-ENDED AT A 65+MPH SPEED AS I WAS NOT ABLE TO ACCELERATE TO MOVE TO THE SHOULDER SAFELY AT A NORMAL SPEED. I WAS AT THE MERCY OF CARS BEHIND ME THAT NOTICED MY HAZARDS AND SLOWED DOWN TO LET ME OVER. THE SERVICE TRANSMISSION MESSAGE BEGAN TO DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. THE MESSAGE DISPLAY INSTRUCTED ME TO PUT THE VEHICLE INTO PARK THEN BACK INTO DRIVE. ONCE ON THE SHOULDER I DID AS THE DISPLAY MESSAGE INSTRUCTED BUT STILL ONCE IN DRIVE MY VEHICLE WOULD NOT ACCELERATE AT ALL WHILE PRESSING ON THE GAS. AFTER 4 ATTEMPTS I DECIDED TO TRY TO MANUALLY SHIFT THE GEARS WHICH FINALLY GOT MY CAR MOVING. I HAVE AN APPOINTMENT TO TAKE MY CAR IN FOR SERVICE TOMORROW. THE CAR HAS LESS THAN 8,000 MILES ON IT AND I HAVE HAD IT FOR LESS THAN 1 YEAR.

Mileage: 7,900

STARTED CAR IN THE GARAGE, PUT THE CAR IN REVERSE AND THE DASH LIGHTS WERE BLINKING AND THE RADIO DISPLAY FLASHED AND SAID SERVICE TRANS AND THE SERVICE TRANS STAYS LIT. HAD THE CAR TOWED TO THE FULLER DEALER ON RT 22. SOMERVILLE NJ. GOT THE CAR BACK 8/8/14. THE TRANSMISSION CONTINUES TO GIVE ME PROBLEMS WHILE SHIFTING. AT TIME I CAN STEP ON THE GAS TO ACCELERATE AND THE CAR DOESN'T MOVE THAN ALL OF A SUDDEN WILL RUSH FORWARD. SLOWING DOWN AND GOING AROUND A TURN IS THE WORST BECAUSE STEPPING BACK ON THE GAS THE CAR FEELS AS IF IT'S GOING TO STOP THEN AT ONCE IT WILL RUSH FORWARD AS IF I WAS STEPPING ON THE GAS ALL THE WAY TO THE FLOOR. HAD THE CAR BACK AND ON 8/21 WAS PULLING OUT OF THE DRIVEWAY AT WORK AND HEARD A TERRIBLE GRINDING NOISE AND LOST ABILITY TO STEER THE CAR. HAD IT TOWED AND THE DEALER CALLED THE NEXT DAY TO TELL ME THAT THE LEFT FRONT AXLE HAD SNAPPED AND WAS PROBABLY A DEFECTIVE ONE FROM THE MANUFACTURER. I WANT TO GET RID OF THE CAR BECAUSE I DON'T FEEL SAFE DRIVING IT. I'M AFRAID IF I EVER NEED TO STEP ON THE GAS TO GET OUT OF THE WAY OF SOMETHING, I WILL NOT BE ABLE TO AND WILL BE INVOLVED IN AN ACCIDENT. TERRIBLE TRANSMISSION AND WILL BE DISCUSSING MY CONCERNS WITH MY LAWYER.

Mileage: 1,348

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN CLEARED THE VEHICLE'S COMPUTER CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

THE TRANSMISSION IN SHIFTING FROM FIRST TO SECOND HAS A VIBRATION. TOOK IT IN TWICE AND THEY MADE SOME SORT OF ADJUSTMENT. NOW IT STILL HAS VIBRATION AND THE SHIFTING IS WORSE FROM SECOND TO FIRST DOWNSHIFTING. YOU HAVE TO COME TO ALMOST A COMPLETE STOP BEFORE IT WILL DOWNSHIFT TO FIRST TO GET UP A HILL. NOW WHEN YOU STEP ON THE GAS TO PASS SOMEONE THERE IS A LONG HESITATION BEFORE IT SHIFTS TO GO FASTER. TERRIBLE TRANSMISSION ON A BRAND NEW VEHICLE I JUST WASTED FORTY THOUSAND DOLLARS WHICH I HAVE TO PAY OFF FOR THE NEXT FOUR YEARS.

Mileage: 30

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 30 MPH, AN ABNORMAL NOISE EMITTED AND THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO RESTART IT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE TECHNICIAN CLEARED THE VEHICLE'S COMPUTER CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

2015 JEEP CHEROKEE - TRANSMISSION ISSUES. STARTED WITH A JUMP AND CRASHING SOUND ON ACCELERATION FROM STOP, THEN STARTED SLIPPING AND NON ENGAGEMENT DURING DRIVING. I TOOK IT IN AND HAD 3 SYSTEM UPDATES DONE, AND 2 WEEKS LATER (JUNE 12TH, 2015) I WAS DRIVING IN RUSH HOUR TRAFFIC AND THE TRANSMISSION STOPPED ALL TOGETHER, NOT RESPONSIVE, ENGINE CHECK LIGHT WENT ON, AND THE SYSTEM COMPUTER SAID SERVICE TRANSMISSION. I WAS ALMOST KILLED ON THE HIGHWAY BECAUSE THE CAR JUST STOPPED. ...UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

Mileage: 28,000

VEHICLE TRANSMISSION KICKS WHEN ACCELERATING, OR DECELERATING. IN PARTICULAR, IT KICKS WHEN COMING TO A STOP AND IF YOU DO NOT KEEP YOUR DISTANCE FROM OTHER VEHICLES IT COULD LEAD TO REAR ENDING OTHER VEHICLES OR DRIVING THROUGH A WALL TRYING TO PARK THE VEHICLE IN THE GARAGE.

Mileage: 16,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO REVERSE, THE TRANSMISSION FAILED TO SHIFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,050. UPDATED 8/28/15*CN UPDATED 10/19/2017*CN

Mileage: 10,050

I WAS DRIVING HOME ON THE FREEWAY GOING ABOUT 50MPH AND ALL OF A SUDDEN I GOT A SERIES OF MESSAGES: "SERVICE TRANSMISSION" "SERVICE PARKING BRAKE" "4WD NOT AVAILABLE".PUT GEAR INTO DRIVE" I WAS ON A RAMP MERGING TO ANOTHER FREEWAY WITH VERY LITTLE ROOM ON THE SIDE I SHIFTED THE CAR FROM DRIVE TO PARK, DASH MESSAGE SAID TO SHIFT BACK INTO PARK, AND THEN INTO DRIVE. WHEN I SHIFTED BACK INTO DRIVE, THE TRANSMISSION MADE A VERY LOUD BANG (LIKE SOMEBODY HIT THE BOTTOM OF THE VEHICLE WITH A MALLET) THE ENGINE INDICATOR WAS FLASHING AND THE ERROR MESSAGES WERE COMING UP ON THE SCREEN. THIS IS NOT THE FIRST TIME I HAD THIS ISSUE. LAST TIME I HAD TO SHUT THE JEEP OFF AND WAIT ABOUT 30MIN FOR THE COMPUTER TO RESET BEFORE I COULD START IT AND SHIFT INTO GEAR. LAST TIME THE DEALER REPLACED THE TRANSMISSION VALVE BUT OBVIOUSLY DID NOT FIX THE ISSUE. I AM CONCERNED THAT THIS CAN HAPPEN ANYWHERE AT ANYTIME.

Mileage: 21,000

CAR ENGINE LIGHT ON. CAR ACCELERATING WHILE SLOWING DOWN BETWEEN 25 DOWN TO 20 MPH DEALER REPLACING TRANSMISSION SERVICE MANAGER STATED ALL CARS HAVE PROBLEMS INCLUDING FORD, CHEVY, ECT. NO BIG DEAL. PREVIOUS COMPLAINT WHEN COMPUTER MODULE FAILED AT 3500 MILES AND CAR SUDDENLY LOST ALL POWER GOING 70 MPH ON I65 NEAR NASHVILLE. SERVICE MGR SAID 1 IN MILLION CHANCE, JUST HAPPENS ONCE IN AWHILE. COMPLAINT 10621360.

Mileage: 19,600

CAME TO A STOP LIGHT, CAR WOULD NOT MOVE ALL THE WARNING LITES CAME ON SAYING SERVICE TRANSMISSION, SERVICE PARKING BRAKE THE ENGINE LITE CAME ON THE TRACTON LITE CAME ON, WHEN I SHUT CAR OFF AND RESTARTED IT THE TRANSMISSION BANGED LOUDLY AND THE LITE FOR DRIVE KEPT FLASHING, WHEN I WOULD COME TO A STOP THE WARNING MESSAGE WOULD SAY PUT IN PARK AND THEN SELECT GEAR

Mileage: 12,080

THE TRANSMISSION WILL NOT DOWNSHIFT FROM THIRD GEAR UNLESS THE VEHICLE COMES TO A COMPLETE STOP. WHEN TRYING TO ACCELERATE INTO TRAFFIC DURING CITY DRIVING THIS IS VERY DANGEROUS BECAUSE THE VEHICLE IS UNRESPONSIVE AND WILL NOT ACCELERATE. ALSO THE VEHICLE CONTINUES TO HAVE HARSH SHIFTS FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR EVEN AFTER ALL RECALLS HAVE BEEN PERFORMED.

DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER AND IT SEEMED FINE. BUT ON 5/20/15 WE EXPERIENCED THE SAME PROBLEM. THE DEALER SAID THEY REPROGRAMMED THE ELECTRONICS AND ROAD TESTED THE CAR AND ALL WAS WELL. ON 6/4/15 WE HAD THE SAME FAILURE. WE JUST MISSED HAVING ANOTHER VEHICLE RUN INTO US SINCE THE CAR JUST STOPPED IT'S FORWARD PROGRESS. THE DEALER HAS THE CAR NOW. THE SAID THEY HAVE NO IDEA AT THIS TIME (3:00 PM) WHAT THE PROBLEM COULD BE. THE FIRST TWO FAILURES WEREN'T BAD BECAUSE WE WERE THE ONLY VEHICLE ON THE ROAD. THE THIRD FAILURE NEARLY CAUSED AN ACCIDENT. I JUST SPOKE WITH THE SERVICE DEPARTMENT. THEY SAID THE VEHICLE HAD FAILED DURING A TEST DRIVE, BUT THEY CANNOT ISOLATE THE FAILURE AT THIS TIME.

Mileage: 14,000

IN DECEMBER 2014, THE 2014 JEEP CHEROKEE SHUT OFF TWICE IN ONE EVENING DUE TO TRANSMISSION RELATED ISSUES: 1) THE FIRST OCCURRENCE, THE JEEP WAS AT A RED LIGHT, WHEN THE LIGHT CHANGED & THE GAS PEDAL WAS PRESSED THE CAR LURCHED AND MADE A LOUD THUMP SOUND AND THE MALFUNCTION INDICATOR LIGHT (MIL) WAS ILLUMINATED AND AN ERROR MESSAGE RELATED TO THE TRANSMISSION CAME ON. THE CAR WOULD NOT ACCELERATE & I WAS FORCED TO COAST INTO DARK PARKING LOT ALONE. THE MANUAL SAID THE VEHICLE SHOULD BE SERVICED IF THE LIGHT STAYS ON THROUGH SEVERAL DRIVING CYCLES AND THAT THE VEHICLE MOST LIKELY DID NOT REQUIRE TOWING. 2) AFTER FOLLOWING THE MANUAL, I TURNED THE CAR BACK ON AND ATTEMPTED TO DRIVE TO A SAFE LOCATION UNTIL THE CAR COULD BE TAKEN IN FOR SERVICE (IT WAS NOW AROUND 11:00PM). THE CAR DROVE NORMALLY FOR ABOUT 5 MINUTES UNTIL I GOT ON THE HIGHWAY (SPEED LIMIT 55 MPH) & THE TRANSMISSION BEGAN TO PULL & IN THE MIDDLE OF THE HIGHWAY THUMPED AND THE ENGINE SHUT OFF FORCING ME TO RAPIDLY PULL OVER INTO A DANGEROUS EXIT RAMP AT AROUND MIDNIGHT IN THE MIDDLE OF AN ICY WINTER. THE CAR WOULD NOT TURN BACK ON & I HAD TO HAVE THE CAR TOWED. THE DEALERSHIP KEPT THE CAR FOR ABOUT A WEEK & SAID THE ISSUE WAS AN INTERNAL FAILURE OF THE TRANSMISSION CONTROL MODULE (WHICH THEY REPLACED & UPDATED THE SOFTWARE). IN MAY 2015, I HAD BEEN HAVING SEVERAL ISSUES WITH THE CAR INCLUDING ANOTHER CHECK ENGINE LIGHT SO I BROUGHT IT IN AGAIN FOR SERVICE (THIS IS NOW THE 4TH TIME I HAD BEEN TO THE DEALERSHIP FOR A VARIETY OF ISSUES). THE TRANSMISSION WAS PULLING, JERKING, & OVERALL HAVING ISSUES SHIFTING SO I REQUESTED THEY SERVICE THE TRANSMISSION AGAIN. THE DEALERSHIP HAD TO PREFORM A TRANSMISSION RE-LEARN TO IMPROVE THE SHIFTING. AFTER A COUPLE OF DAYS, THE TRANSMISSION WAS JERKING AGAIN & I AM GOING TO BE TAKING THE CAR BACK IN AGAIN FOR SERVICE (NOW THE 5TH VISIT TO THE DEALERSHIP).

Mileage: 18,671

THERE IS PROBLEM WITH THE TRANSMISSION. AFTER COMING OUT OF A TURN OR EVEN JUST TAKING MY FOOT OF THE GAS FOR A SECOND AND THEN STEPPING ON THE GAS THERE IS A "DEAD PEDAL" FOR A COUPLE SECONDS AS THE TRANSMISSION DOES NOTHING. THE DEALER SAYS THAT JEEP IS AWARE OF THE PROBLEM HOWEVER SINCE THERE IS CURRENTLY NO FIX THE DEALER NOTES ON MY INVOICE THAT IS IS NORMAL AND BY DESIGN. THIS CONDITION WHERE THE CAR BASICALLY STALLS IS POTENTIALLY DANGEROUS AS THERE IS A POSSIBILITY THAT I COULD GET REAR ENDED WHILE MY VEHICLE TRIES TO FIGURE OUT IF IT WANTS TO DOWNSHIFT OR NOT.

Mileage: 5,147

THE VEHICLE FAILS TO ACCELERATE PROPERLY FROM SLOW SPEEDS THIS HAS BEEN AN ONGOING PROBLEM SINCE A RECALL ( RO1 ) WAS PERFORMED ON THE TRANSMISSION MULTIPLE ATTEMPTS BY DEALERS TO IMPROVE THIS CONDITION HAVE FAILED I AM TOLD THAT THIS IS THE WAY FLAT/CHRYSLER HAS DECIDED TO MAKE THESE TRANSMISSION WORK ,IN ORDER TO PREVENT FAILURE DUE TO A DESIGN FLAW THE CURRENT SOFTWARE NO LONGER ALLOWS THE TRANSMISSION TO DOWNSHIFT BELOW THIRD GEAR UNLESS THE VEHICLE IS COMPLETELY STOPPED THEREFORE IF DRIVING CONDITIONS REQUIRE YOU TO SLOW DOWN ( TO AS SLOW AS 1 MPH ) AND THEN YOU NEED TO ACCELERATE THE TRANSMISSION REMAINS IN THE THIRD GEAR AND PROVIDES LITTLE TO NO RESPONSE IF YOU FLOOR IT , THE TRANSMISSION WILL SOMETIMES EVENTUALLY SLAM INTO FIRST GEAR BUT ONLY AFTER STRUGGLING ITS HARDEST TO ACCELERATE THIRD GEAR WHICH INVOLVES THE TORQUE CONVERTER ALLOWING THE ENGINE TO REV , SO THAT THE RESULTING SHIFT INTO FIRST GEAR IS EXTREMELY ROUGH AND OFTEN ACCOMPANIED BY WHEEL SPIN THE TRANSMISSION WILL NO LONGER EVER UNDER ANY CIRCUMSTANCES DOWNSHIFT INTO SECOND GEAR THE HARD JOLTS AND WHEEL SPIN OF 3-1 SHIFT ARE SOMEWHAT DANGEROUS BUT WHEN THE TRANSMISSION COMPLETELY REFUSES TO DOWNSHIFT AND SIMPLY LEAVES YOU VULNERABLE TO APPROACHING VEHICLES ,PULLING INTO TRAFFIC, ENTERING ROUNDABOUT OR CHANGING LANES FROM A SLOWER LANE TO A FASTER ONE OR EVEN JUST MERGING IS ALWAYS STRESSFUL NOT KNOWING IF VEHICLE WILL RESPOND TO ACCELERATING PROPERLY OR DOWNSHIFT PROPERLY

Mileage: 3,000

VEHICLE HAS CONTINUED ISSUES WITH SHIFTING PERFORMANCE, UPON SLOWING DOWN AND THEN ACCELERATING THE VEHICLE HESITATES BEFORE INCREASING SPEEDS.

Mileage: 5,000

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE REAR HATCH CAME DOWN ON HER HEAD. IN FEBRUARY 2015, THE TRANSMISSION WENT OUT. *JB

VEHICLE LOSES POWER GOING UP HILLS AND HAS TROUBLE SHIFTING GEARS. AT TIMES WHEN DRIVING ON A LEVEL SURFACE AT A CONSISTENT SPEED, YOU WILL FEEL AND HEAR A LOUD BANG AND THINK SOMETHING HIT YOU, BUT IT DIDN'T. THIS VEHICLE IS UNSAFE, WHEN MERGING ONTO A HIGHWAY, FINGERS CROSSED THAT IT WILL ACCELERATE WHEN PUSHING ON THE GAS SO YOU DON'T GET HIT. I HAD IT AT THE DEALERSHIP THREE TIMES SINCE FEBRUARY 2015 FOR THIS ISSUE AND WAS TOLD THAT ALL OF THE SOFTWARE IS UP TO DATE, THAT CHRYSLER IS ATTEMPTING TO DEVELOP A SOFTWARE UPDATE THAT WOULD RESOLVE THIS PROBLEM BUT IT HASN'T BEEN DEVELOPED YET. WAS ALSO TOLD THAT OTHERS WITH THIS VEHICLE ARE HAVING THIS SAME PROBLEM. I TRULY BELIEVE THAT THIS VEHICLE IS UNSAFE, NOT BEING ABLE TO ACCELERATE WHEN NEEDED IS GOING TO CAUSE A SERIOUS ACCIDENT.

Mileage: 20,000

UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEALER GAVE ME A LOANER BUT 13 DAYS IN THE SHOP TO REPLACE SUCH ITEMS ON A VEHICLE LESS THAN A YEAR OLD IS SERIOUSLY CONCERNING!

Mileage: 14,415

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH IN THIRD GEAR, THE VEHICLE FAILED TO DOWNSHIFT WHILE TRAVELING DOWN A HILL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Mileage: 6,000

DRIVING ON PARKWAY AND 2014 CHEROKEES TRANSMISSION FAILED. TRUCK WENT INTO NEUTRAL AND LUCKILY COASTED TO SIDE OF ROAD. THE TRUCK HAD NUMEROUS LIGHTS ON DASH FLASHING. AFTER A FEW MINUTES OF FAILED ATTEMPTS TO GET INTO GEAR, I SHUT TRUCK OFF AND RESTARTED. THE TRUCK THEN WAS ABLE TO GET INTO GEAR, AND BROUGHT TO DEALER. IT'S BEEN 10 DAYS AND THE TRUCK IS WAITING FOR A NEW REPLACEMENT TRANSMISSION. UNFORTUNATELY IT IS ON BACK ORDER AND THEY CAN'T GIVE ME AN ANSWER WHEN ONE WILL BE AVAILABLE.

Mileage: 18,563

THE VEHICLE FAILS TO ACCELERATE PROPERLY FROM SLOW SPEEDS. THIS HAS BEEN AN ONGOING PROBLEM SINCE A RECALL ("R01") WAS PERFORMED ON THE TRANSMISSION. MULTIPLE ATTEMPTS BY DEALERS TO IMPROVE THIS CONDITION HAVE FAILED. I AM TOLD THAT THIS IS THE WAY FIAT/CHRYSLER HAS DECIDED TO MAKE THESE TRANSMISSIONS WORK, IN ORDER TO PREVENT FAILURE DUE TO A DESIGN FLAW. THE CURRENT SOFTWARE NO LONGER ALLOWS THE TRANSMISSION TO DOWNSHIFT BELOW THIRD GEAR UNLESS THE VEHICLE IS COMPLETELY STOPPED. THEREFORE, IF DRIVING CONDITIONS REQUIRE YOU TO SLOW DOWN (TO AS SLOW AS 1 MPH) AND THEN YOU NEED TO ACCELERATE, THE TRANSMISSION REMAINS IN THIRD GEAR AND PROVIDES LITTLE TO NO RESPONSE. IF YOU FLOOR IT, THE TRANSMISSION WILL SOMETIMES, EVENTUALLY SLAM INTO FIRST GEAR, BUT ONLY AFTER STRUGGLING IT'S HARDEST TO ACCELERATE IN THIRD GEAR, WHICH INVOLVES THE TORQUE CONVERTER ALLOWING THE ENGINE TO REV, SO THAT THE RESULTING SHIFT INTO FIRST GEAR IS EXTREMELY ROUGH AND OFTEN ACCOMPANIED BY WHEEL SPIN. THE TRANSMISSION WILL NO LONGER, EVER, UNDER ANY CIRCUMSTANCES, DOWNSHIFT INTO SECOND GEAR. THE HARD JOLTS AND WHEEL SPIN OF THE 3-1 SHIFT ARE SOMEWHAT DANGEROUS, BUT ARE STILL BY FAR PREFERABLE TO THE TIMES WHEN THE TRANSMISSION COMPLETELY REFUSES TO DOWNSHIFT, AND SIMPLY LEAVES YOU A SITTING DUCK TO APPROACHING VEHICLES. SIMPLY PULLING INTO TRAFFIC, WHETHER IT BE ENTERING A ROUNDABOUT, OR CHANGING LANES FROM A SLOWER LANE TO A FASTER ONE, OR EVEN JUST MERGING, IS ALWAYS STRESSFUL, BECAUSE WE JUST DON'T KNOW HOW, OR EVEN IF THE VEHICLE WILL RESPOND TO THROTTLE INPUT. THERE HAVE BEEN TIMES WHEN OTHER VEHICLES HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID HITTING US, BECAUSE WE COULD NOT ACCELERATE. PART OF THAT IS DUE TO THEIR EXPECTATIONS. WHEN YOU PULL OUT, THEY EXPECT YOU TO ACCELERATE AT A COMMENSURATE RATE, WHEN YOU DON'T, THEY FIND THEMSELVES ON YOUR BUMPER IN A HURRY. SOMEBODY WILL GET HIT.

Mileage: 9,600

I TOOK MY CAR IN TO THE DEALER AS A RESULT OF A SOFTWARE RECALL RELATED TO THE TRANSMISSION. THE UPGRADE APPARENTLY HAS ITS OWN ISSUES. NOW THE CAR WILL NOT DOWNSHIFT FROM 3RD TO 2ND UNLESS YOU ABSOLUTELY FLOOR THE ACCELERATOR. DRIVING UP HILLS IS NOW A REAL PROBLEM. THE CAR SEEMS TO HAVE LOST A LOT OF POWER IN GENERAL, TOO. I LOOKED ONLINE IN JEEP CHEROKEE FORUMS AND IT LOOKS LIKE A VERY COMMON ISSUE.

Mileage: 4,599

SUDDEN LUNGES FROM UNEXPECTED DOWNSHIFTS, A LACK OF KICKDOWN UPON ATTEMPTED ACCELLERATION, FRONT-AXLE VIBRATION (SHAKING) IN LOW SPEED IN LOW GEARS AND COMPLETE FAILURE TO SHIFT INTO 9TH GEAR. THE DEALER FINALLY GOT IT TO SHIFT INTO 9TH GEAR AT 92MPH BUT IT STILL DID NOT STAY IN GEAR. IT ALSO HAS A HABIT OF HOLDING IN 7TH GEAR AT SPEEDS UP TO 80MPH IN LEVEL TRAVEL ON THE FLORIDA TURNPIKE AND OTHER HIGH SPEED LEVEL ROADWAYS IN CENTRAL FLORIDA. THE LUNGES AND VIBRATION ARE AN ESPECIALLY NERVE WRACKING DAILY EXPERIENCE IN STOP AND GO TRAFFIC.

Mileage: 1,000

FEBRUARY 20, 2015 7:02AM RUSH HOUR TRAFFIC IN NORFOLK, VA. COMING OUT OF THE EASTBOUND DOWNTOWN TUNNEL ENTRANCE RAMP ONTO 464 (INTERSTATE) TO CHESAPEAKE, VA, THE VEHICLE REVVED HIGH IN RED AREA ABOUT 3 TO 5 SECONDS AND WOULD NOT ACCELERATE. COASTED OVER TO THE SHOULDER, PLACED VEHICLE IN PARK BUT VEHICLE ROLLED DOWN THE RAMP. SET EMERGENCY BREAK AT THIS TIME. DEALER HAD IT UNTIL FEBRUARY 24, 2015 AND INSTALLED SOME SOFTWARE UPDATES AND STATED THAT THIS WOULD CORRECT THE ISSUE. THIS WAS THE FIST TIME THIS OCCURRED. IT OCCURRED AGAIN ON MARCH 6, 2015 RUSH HOUR TRAFFIC AT 5:04PM ON RAMP ENTRANCE TO THE INTERSTATE 464 SAME ISSUE OCCURRED WHERE THE VEHICLE WOULD NOT ACCELERATE AND WAS TAKEN TO THE DEALER. I RECEIVE IT BACK FROM THE DEALER ON MARCH 24, 2015. DURING THIS TIME THERE WERE MORE SOFTWARE UPDATES AND THE STAR HAD THE TRANSMISSION REPLACE AND WAS INFORMED THAT THERE WOULD BE NO OTHER PROBLEMS. MAY 1, 2015 AT 5:09PM RUSH HOUR TRAFFIC ON 264 (INTERSTATE) IN A CONSTRUCTION AREA WITH NO ACCESS TO A SHOULDER TO GET OUT OF TRAFFIC AND GOING UP HILL, THE ENGINE STOPS ACCELERATING AND SLOWS TO APPROXIMATELY 15MPH IN TRAFFIC THAT IS MOVING 65 TO 70 MPH. TAKEN TO DEALER WHERE STAR HAD THE MECHANICS LOOK OVER EVER PIECE OF THE VEHICLE, DOWNLOAD THE COMPUTER AND SEND THE DATA TO STAR. IT WAS DECIDED TO CHANGE THE DRIVE TRAIN CONTROL MODULE. IT WAS RETURNED TO ME ON FRIDAY, MAY 8, 2015 AND IS NOW DOWNSHIFTING AT APPROXIMATELY 2MPH HARD INTO FIRST GEAR, CAUSING A JERK. THIS IS THREE TIMES IN A TEN WEEK TIME PERIOD. I CURRENTLY HAVE A LEMON LAW CASE WITH THE CHRYSLER GROUP. I HAVE BEEN TOLD THAT A POSITIVE RESOLUTION WILL BE DETERMINED BY FRIDAY, MAY 15, 2015. I NO LONGER FEEL, COMFORTABLE OR CONFIDENT IN THIS VEHICLES RELIABILITY OR DO I FEEL AT ALL SAFE IN THIS VEHICLE. IT HAS PUT ME IN HARMS WAY THREE TIMES IN TEN WEEKS.

Mileage: 10,446

RECEIVED A RECALL NOTICE FROM FCA TO TAKE 2014 JEEP CHEROKEE IN FOR A TRANSMISSION RECALL UPDATE.TOLD IT WOULD TAKE 30 MINUTES. TOOK INTO MARTIN SWANTY KINGMAN, AZ MONDAY APRIL 6 2015. PICKED UP TUESDAY APRIL 7TH. TURNED RIGHT BACK AROUND APRIL 7TH BECAUSE ENGINE LIGHT APPEARED. THEY CLEARED THE LIGHT RIGHT AWAY APRIL 7. LEFT MARTIN SWANTY, KINGMAN TRANSMISSION JUMPING UNSAFELY. TOOK BACK TO SWANTY KINGMAN THEN SWANTY BULLHEAD CITY CALLS ME TO TELL ME THEY HAVE MY CAR AND THEY CAN'T DO THE UPDATE. WILL INSTALL A NEW TRANSMISSION. HAD TO FIGHT DEALERSHIP FOR RENTAL BECAUSE THEY HAD MY CAR UNTIL APRIL 22ND. PICKED UP CAR. STILL NOT RUNNING RIGHT. ALMOST IN ACCIDENT IN PARKING LOT AND MULTIPLE INTERSECTIONS BECAUSE CAR JUMPS IN LOWER SHIFTING. TOOK CAR BACK MAY 5 SHOP SERVICE MGR STATES THEY DID NOT DO THE PROPER UPDATE ON THE NEW TRANSMISSION NEED TO DO 21-007-15 MANUALLY NOT THRU COMPUTER. PICK UP COMPLETED CAR 5/6 STILL NOT RUNNING RIGHT. NO RETURN CALL FROM DEALERSHIP IN KINGMAN WHEN CALLED 5/11/15. CALLED FCA 1 800 # MULTIPLE TIMES. VERY CONSOLING BUT NOT AN EFFECTIVE RESOLUTION WAITING FOR SOMEONE TO CALL ME BACK. NOT DRIVING THIS DANGEROUS VEHICLE ANYMORE. DEALERSHIP DID NOT APPROVE RENTAL SINCE FIRST TIME HAD MY CAR. TODAY CAR JUMPED ON FREEWAY WHEN EXCELLED TO 70 MPH. INSTEAD OF REPLACEMENT DONE UNDER RECALL PLACED IT UNDER WARRANTY.

Mileage: 18,700

THE TRANSMISSION HAS BEEN PLAGUED WITH ISSUES FROM THE BEGINNING. ROUGH SHIFTS IN THE EARLY GEARS, SLOW TO DOWNSHIFT TO PROVIDE ANY KIND OF ACCELERATION WHEN MERGING INTO TRAFFIC, EXTREMELY HARD SHIFTS AFTER DECELERATING AND THEN PRESSING THE GAS TO START AGAIN BEFORE A COMPLETE START, AND LURCHES FORWARD WITH ACCELERATION WHILE DECELERATING - CAUSING A HUGE SAFETY ISSUE IN MY OPINION. THE MULTIPLE SOFTWARE UPDATES (INCLUDING THE MOST RECENT R01 RECALL) HAVE IMPROVED THESE ISSUES BUT THEY ARE FAR FROM WHAT I CONSIDER ACCEPTABLE IN A VEHICLE. I AM NOW THE OWNER OF A CAR THAT NO ONE WOULD EVER PURCHASE FROM ME, SO NOT ONLY IS IT A SAFETY ISSUE BUT JEEP HAS CAUSED ME A HUGE FINANCIAL PROBLEM BY STICKING ME WITH THIS AWFUL TRANSMISSION THAT WAS NO WHERE NEAR READY FOR THE ROAD. JEEP NEEDS TO BE FORCED TO ADDRESS THIS ISSUE NOW.

Mileage: 9,560

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

ON OR AROUND JANUARY 29, 2015, WHEN I WENT TO START THE VEHICLE IT LUNGED FORWARD EVEN THOUGH THE TRANSMISSION WAS IN PARK AND THE PARKING BRAKE WAS SET. THE TRANSMISSION WAS REFLASHED BY THE JEEP DEALERSHIP ON FEBRUARY 3, 2015. ON THE DRIVE HOME FROM THE DEALERSHIP, THE CHECK ENGINE LIGHT CAME ON AND BEGAN MAKING A LOUD WHINE/CHATTER/CHIRPING/METAL SEQUEL NOISE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO ANOTHER JEEP DEALERSHIP WHERE THE TRANSMISSION WAS REPLACED UNDER WARRANTY. STARTING ON OR AROUND MARCH 12, 2015, THE VEHICLE BEGAN MAKING THE WHINE/CHATTER/CHIRPING/METAL SEQUEL NOISE AGAIN WHEN ACCELERATING. I REPORTED THE DEFECT OR CONDITION ON WISCONSIN DOT FORM MV2692 AND MADE MY VEHICLE AVAILABLE FOR REPAIR 4 TIMES (3/16/15, 3/18/15, 3/24/15, & 4/8/15). FIAT CHRYSLER AUTOMOBILES (JEEP) AND/OR DEALER IS REFUSING, UNWILLING, OR UNABLE TO REPAIR THE PROBLEM. ANOTHER PROBLEM RELATED TO THE VEHICLES TRANSMISSION OCCURRED ON APRIL 30, 2015. I WAS AT AN INTERSECTION WAITING TO TURN LEFT. WHEN PRESSED THE ACCELERATOR TO PROCEED THROUGH THE INTERSECTION ONCE THE TRAFFIC CLEARED THE VEHICLE HESITATED TO MOVE AND WHEN THE TRANSMISSION FINALLY CONNECTED IT LUNGED CAUSING THE WHEELS SPIN. SINCE JANUARY 5, 2015, MY VEHICLE HAS BEEN OUT OF SERVICE AT THE JEEP DEALERSHIP FOR 46 DAYS. THE TRANSMISSION PROBLEMS ALONG WITH THE OTHER 4 CURRENT DEFECTS OR CONDITIONS WERE REPORTED TO CHRYSLER'S ENHANCED CUSTOMER SATISFACTION TEAM OVER A MONTH AGO. ACCORDING TO THE DEALERSHIP, CHRYSLER HAS NOT REPLIED WITH A RESOLUTION. FIAT CHRYSLER AUTOMOBILES (JEEP) AND/OR DEALER IS REFUSING, UNWILLING, OR UNABLE TO REPAIR THE PROBLEM. *TR

Mileage: 16,900

SINCE THE FIRST DAY WE OWNED THIS CARE THE SHIFTING SEEMED NOT QUITE RIGHT. THERE WERE SEVERAL TIMES THE TRANSMISSION REVVED BEFORE ENGAGING WHEN SHIFTING FROM REVERSE TO DRIVE. RECENTLY A RECALL WAS ISSUED WITH REGARDS TO THE TRANSMISSION AND THE COMPUTER SOFTWARE. AFTER GETTING THE VEHICLE SERVICED FOR THE RECALL, THE SHIFTING ISSUES BECAME WORSE AND NOW POSE A SAFETY CONCERN. DURING LOW SPEED DRIVING ON OUR INCLINED GRAVEL DRIVEWAY WE EXPERIENCED LOSS OF POWER AND RAPID DROP IN RPMS MOMENTARILY. ALSO WHILE PULLING OUT INTO HIGHWAY AND ACCELERATING, THE TRANSMISSION FAILED TO SHIFT WITH THE RPM'S ROSE TO 5000 WHICH FAILED TO ALLOW US TO GET UP TO THE SPEED OF THE ADJACENT TRAFFIC. WE TOOK THE VEHICLE IN AGAIN FOR SERVICE AND WE WERE TOLD ALL PARAMETERS WERE WITHIN SPECIFICATIONS AND THERE WAS NOTHING MORE THEY COULD DO AT THIS TIME. *TR

Mileage: 10,000

WHEN ACCELERATING, THE VEHICLE STOPS ACCELERATING AND I LOSE SPEED BEFORE THE TRANSMISSION SEEMS TO "CATCH" AGAIN. THE TRANSMISSION ALSO HAS A VERY HARD START, IT SOUNDS LIKE THE TRANSMISSION IS GOING TO FALL OUT, WHEN I COME TO A ROLLING STOP AND START AGAIN AND THE VEHICLE LUNGES FORWARD. ALSO AS I STOP ACCELERATING TO SLOW DOWN (WITHOUT BRAKING), THE CAR WILL ACCELERATE (SLIGHTLY), THE TACHOMETER INCREASES, THEN DECREASES. THIS IS A TERRIBLE TRANSMISSION, AN ACCIDENT WAITING TO HAPPEN. *TR

Mileage: 14,500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING UP A HILL AND ATTEMPTING TO ACCELERATE, THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED AN UPGRADE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

IN JANUARY I WAS TRAVELING IN THE MIDDLE LANE OF A MAJOR HIGHWAY WHEN I ATTEMPTED TO ACCELERATE IN ORDER TO PASS ANOTHER CAR. INSTEAD OF ACCELERATING, THE JEEP ACTED AS THOUGH IT WAS IN NEUTRAL. THE RPM'S WENT UP BUT THE CAR DIDN'T MOVE, FORCING ME TO COAST TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THEN, IN APRIL, I WAS TAKING A LEFT ONTO A VERY BUSY MAIN ROAD, WITH JUST ENOUGH TIME TO GET OUT IN FRONT OF AN 18-WHEELER. WHEN I PUT MY FOOT ON THE GAS TO ACCELERATE IT DID THE SAME THING; ACTED AS THOUGH IT WAS IN NEUTRAL AND ROLLED INTO THE MIDDLE OF THE ROAD. THE TRUCK GOT CLOSE ENOUGH TO SLAM ON ITS BRAKES AND HONK, AND THE CAR ROUGHLY SLAMMED INTO FIRST GEAR JUST IN TIME. WHEN I TRIED TO DRIVE IT INTO A PARKING LOT IT DID THE SAME THING, AND I WAS FORCED TO COAST TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK. *TR

Mileage: 22,000

TRANSMISSION PROBLEMS! CAR JERKS AND SLAMS INTO GEARS, UPSHIFTS TOO SOON, LUNGES FORWARD AFTER A STOP (SURE TO CAUSE AN ACCIDENT), UPSHIFTS TOO LOW CAUSING SLOW/POOR ACCELERATION... TERRIBLE TRANNY, NEVER HAD TRANNY PROBLEMS LIKE THIS WITH A NEW CAR. I'VE DRIVEN OLD WORK TRUCKS WITH 200,000 MILES THAT HAVE SHIFTED BETTER THAN THIS. LIKE THE CAR BUT ABSOLUTELY HATE TO DRIVE IT AND I WON'T LET MY WIFE DRIVE IT WITH THESE ISSUES. DEALER SERVICE, SOFTWARE UPDATES HAVE NOT HELPED AND A TECH TOLD ME HE JUST BURNED UP A 9 SPEED TRANNY LIKE THIS ONE ON A NEW CHRYSLER 200 WHILE DOING THE LATEST SOFTWARE UPDATE. SO I AM VERY WEARY OF HAVING ANY MORE 'FLASH' UPDATES DONE. HELP! *TR

Mileage: 500

NEW SOFTWARE UPDATE WAS DONE TO CAR PER RECALL FOR "RELIABILITY". THIS RECALL CHANGES THE WAY THE CAR SHIFTS, SUCH AS REMAINING IN 3RD GEAR, RATHER THAN DOWNSHIFTING TO 1 OR 2. A LOW SPEEDS SUCH AS 15 MPH WHEN DRIVING UP A HILL, THE CAR WILL NOT DOWN SHIFT AND SLOW DOWN ALMOST TO A STOP. DEPRESSING ACCELERATOR DOES NOT LEAD TO ANY FURTHER ACCELERATION UNTIL APPROX 3/4 OF THE WAY DOWN. AT THIS TIME THE CAR DOWNSHIFTS TO 1ST AND ACCELERATES RAPIDLY, EVEN BREAKING TRACTION. SIMILARLY WHEN CRUISING AT A STEADY SPEED SUCH AS 20 MPH CAR REMAINS IN 3RD GEAR, CAUSING ENGINE LUGGING AND VERY SLOW ACCELERATION, ONCE CAUSING A NEAR ACCIDENT AS THE CAR DID NOT ACCELERATE AS QUICKLY AS IT DID BEFORE THIS SOFTWARE UPDATE. JEEP DEALER SAYS "SHIFTING AS INTENDED" AND NO ERRORS. THIS BEHAVIOR WAS NOT PRESENT BEFORE SOFTWARE UPDATE AND DID NOT CHANGE WHEN DEALER ATTEMPTED REFLASH. *TR

Mileage: 10,600

JEEP CHEROKEE SPORT , CAR SHUT OFF WHILE DRIVING . PULLED OVER TO SIDE OF ROAD , ATTEMPT RESTART , CAR STARTED ON 2ND ATTEMPT. TRANSMISSION ON VEHICLE , SHIFTS POORLY RPMS , STICK ON ACCELERATION AND WHEN ATTEMPTING TO MERGE INTO TRAFFIC , CAR DOWNSHIFTS . COULD CAUSE ACCIDENT BY SOMEONE RUNNING INTO CAR . *TR

Mileage: 17,000

CAR JERKS/LURCHES WHEN SHIFTING GEARS. WHEN REMOVING FOOT FROM GAS, CAR WILL ACCELERATE ON ITS OWN TO SHIFT TO NEXT HIGHER GEAR INSTEAD OF DOWNSHIFTING TO LOWER GEAR. CAR PLACED IN REVERSE, BUT ACTUALLY IN DRIVE WHEN GAS PRESSED. COMPLETE LOSS OF TRANSMISSION ON TWO SEPARATE OCCASIONS AT HIGHWAY SPEEDS WHEREBY CHECK ENGINE AND SERVICE TRANSMISSION WARNING LIGHTS APPEAR AND CAR LOSES THE ABILITY TO SHIFT GEARS AND DRIVER CANNOT ACCELERATE (GAS PEDAL PRESSED TO FLOOR BUT TRANSMISSION DOES NOT WORK OR RECOGNIZE GEARS). MULTIPLE SAFETY HAZARDS ON A RECURRING BASIS - RISK MY LIFE EVERY DAY THAT I CONTINUE TO HAVE TO DRIVE IT. *TR

Mileage: 12,000

THE TRANSMISSION IS NOT ANY GOOD IN THE JEEP THAT I PURCHASED. THE JEEP IS STALLING AND HESITATING TO CHANGE GEARS AND IT IS AN AUTOMATIC. WHEN I AM PROCEEDING TO LEAVE FROM A STOP SIGN THE JEEP WILL START TO GO AND THEN IT ACT AS IF IT DOESN'T KNOW WHICH GEAR TO CHANGE TO. WHILE DRIVING, THIS JEEP WILL ACT AS IF IT IS CHANGING GEARS. *TR

Mileage: 20,000

SHORT SHIFT: JEEP CHEROKEE 9-SPEED AUTOMATIC GOT SECOND UPDATE FOR ROUGH SHIFTING AND I STILL HAVE THE SAME PROBLEMS WITH THE TRANSMISSION. IT IS GETTING WORSE. *TR

Mileage: 18,000

ON 09TH JULY 2014, I BOUGHT A JEEP CHEROKEE 2014 AT UNITED CARS AL MANA AIRPORT SHOWROOM QATAR. UNFORTUNATELY, THE PRODUCT JEEP CHEROKEE IS NOT USABLE ACCORDING TO THE FOLLOWING: ON FRIDAY 14TH NOVEMBER 2014 07:00 PM, THE CAR COMPLETELY SHUT DOWN WITHOUT ANY PRIOR WARNING OR ALERT MESSAGES, DASHBOARD SHOWS (SMART KEY FAILURE, STEERING COLUMNS IS NOT LOCKED AS STATED ON THE REPAIR ORDER), DESPITE SEVERAL ATTEMPTS TO CONTACT MOPAR ROAD ASSISTANCE, BUT THE NUMBER GIVEN WAS WRONG. AFTER MANY TRAILS I DELIVERED THE VEHICLE TO THE SERVICES AT 11:30 PM. TWO DAYS LATER I GOT A PHONE CALL FROM SERVICE CONSULTANT STATING THAT THE CAR IS READY FOR PICK UP; REPAIR REPORT INDICATED THAT THE BATTERY WAS FAULTY AND HAS BEEN CHANGED. ON 29TH NOVEMBER 2014, THE CAR BREAKDOWN AND EVERY SINGLE WARNING MESSAGE HAVE BEEN APPEARED ON THE DASHBOARD, THEN, I DELIVERED THE CAR BY BREAKDOWN ON A TRAILER. THE WARNING MESSAGE WAS ?TRANSMISSION SERVICES?, THE REPAIR REPORT STATED THAT THE DYNAMO HAS BEEN CHANGED ONLY. ON 7TH DECEMBER, 2014 EXACTLY THE SAME THING HAS HAPPENED WITH SMALL CHANGE THAT TIME, THE CAR DELIVERED TO ME BY EXTRA ERROR ?TRANSMISSION PERFORMANCE FAILURE?. RECENTLY THE COMPLICATIONS BEGUN TO INCREASE RAPIDLY, I DELIVERED THE CAR FOR THE FOURTH TIME TO SERVICES. ? ON 31ST JANUARY, 2015 I DELIVERED THE CAR TO THE SERVICES BY TRANSMISSION PROBLEM. ? ON 02ND FEBRUARY, 2015, I RECEIVED SAME PHONE CALL, ONE DAY LATER THE CAR COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD. ON 7TH FEBRUARY, 2015, I MET THE SERVICE MANAGER AND HE PROMISED TO SOLVE THE TRANSMISSION ISSUES AS THEY RECEIVED BULLETIN BY THE FAULTY PART FROM CHRYSLER USA BECAUSE IT'S A KNOWN PROBLEM. ON 09TH FEBRUARY, 2015, I RECEIVED A CALL FROM THEIR ENGINEER ASKING ME TO GO TO DEALERS WORKSHOP BECAUSE NEW SOFTWARE JUST RECEIVED. THE CAR WAS DELIVERED ON SATURDAY 14TH FEBRUARY, 2015.

Mileage: 5,000

VEHICLE SUDDENDLY STALLS, CHECK ENGINE LIGHT CAME ON AND A MESSAGE THAT SAYS SERVICE TRANSMISSION, PRESS PARKING BRAKE, WHEN STARTED THE VEHICLE AND PUT IT IN REVERSE A BIG NOISE WAS HEARD FROM UNDER THE CAR THIS HAPPENED 3 TIMES. I DONT FEEL SAFE TAKING MY FAMILY IN THIS CAR THAT CAN STALL IN THE MIDDLE OF A HIGHWAY, AND CAN CAUSE A BIG ACCIDENT. *TR

Mileage: 192

FRONT END WOBBLES WHEN TAKING OFF FROM A STOP, WHEN GOING FROM 1ST TO 2ND GEAR. ALSO FEELS LIKE VEHICLE IS LOSING TRACTION AND HESITATES ON ACCELERATION FROM A STOP. JEEP REPLACED THE HALF-SHAFTS AND DID SOFTWARE UPDATES BUT PROBLEM CONTINUES. *TR

GRINDING NOISE IN FRONT END, SHIFTING HARD WITH LOUD CLUNKING NOISE, HIGH PITCH SQUEAL WHEN COLD, ENGINE MISS WHEN DRIVE LIKE A SHUTTER, SHIFT THE CAR IN DRIVE - CAR WENT INTO DRIVE BUT WOULDN"T ENGAGE AND DASH WAS FLASHING LIKE THE COMPUTER DIDNT KNOW WHAT IT WAS DOING, EXHAUST SPUTTERING NOISE. *TR

Mileage: 1,304

THE PROBLEM WITH CHOPPY SHIFTING WAS APPARENT AS SOON AS I PICKED UP THE VEHICLE. SOON AFTER LEAVING THE DEALERSHIP, MULTIPLE LIGHTS LIT UP AND THE SHIFTING WAS ABRUPT AND THERE WAS A FIRE SMELL. UPON RETURNING TO THE DEALERSHIP, I WAS INFORMED THAT THERE WAS A SOFTWARE "GLITCH," WHICH THEY REPAIRED. SINCE THEN, FOR ONE YEAR, THE CAR CONTINUES TO HAVE CHOPPY AND INCONSISTENT SHIFTING. IT IS A VERY TEMPERAMENTAL AND DIFFICULT VEHICLE TO DRIVE. THE LATEST SOFTWARE PATCH, INSTALLED ON 3/29/15 MADE SHIFTING FROM START UP TO FIRST/SECOND GEAR WORSE. THE CAR IS BEING RETURNED TO THE DEALERSHIP ON 4/13/15 FOR FURTHER INVESTIGATION. *TR

Mileage: 25

EVEN AFTER THE REQUIRED RECALL WORK AND TRANSMISSION SOFTWARE UPDATE, THE JEEP IS SOMETIMES NOT RESPONDING TO ACCELERATION FOR A FEW SECONDS, AND ONCE IT DOES, IT VIOLENTLY JERKS FORWARD. MY FAMILY WAS ALMOST T-BONED DUE TO THE LACK OF ACCELERATION. THIS DOES NOT JUST OCCUR AT LOWER SPEEDS, I HAVE HAD IT HAPPEN ON THE INTERSTATE AND WHILE TRAVELING ON 45MPH ROADS. THE TRANSMISSION ALSO FAILS TO DOWNSHIFT WHEN GOING UP A HILL. AFTER THE SOFTWARE UPDATE AND WHEN HEN THE CAR IS IN THE FIRST TWO GEARS AND YOU TURN THE STEERING WHEEL, THERE IS NOW A NOTICEABLE "GRINDING" COMING FROM AROUND THE RIGHT FRONT WHEEL. I HAVE HAD THE CAR IN AND OUT OF THE SHOP FOR A FEW TRANSMISSION ISSUES, EVEN WHEN IT WAS A BRAND NEW CAR. I WORRY FOR OURS AND OTHER'S SAFETY WHILE DRIVING THIS CAR AND I SHOULDN'T HAVE TO. *TR

Mileage: 23,000

TRANSMISSION REFUSES TO DOWNSHIFT ON HILLS, LUNGES FORWARD AT STOPS, SOMETIMES DOES NOT SHIFT IN TO DRIVE FOR SEVERAL SECONDS, WHEN SHIFTED INTO REVERSE WILL SOMETIMES BUCK VIOLENTLY. ALL RECALLS HAVE BEEN PERFORMED BUT SEEMS WORSE NOW. *TR

Mileage: 20,100

70 MPH ON INTERSTATE HWY, SUDDENLY EMERGENCY BRAKE COMES ON. CAR IMMEDIATELY BRAKES TO 35 MPH BEFORE CAR CAN BE MOVED TO EMERGENCY LANE. MIL LIGHT IS ON, EMERGENCY BRAKE LIGHT IS ON, TRANSMISSION GEAR LIGHT IS FLASHING, SCREEN COMMAND SAYS "PARK THE CAR, SERVICE TRANSMISSION AND PARKING BRAKE". EMERGENCY BRAKE LIGHT ON CONSOLE IS OFF. IGNITION TURNED ON AND OFF 6-8 TIMES, TRY TO DRIVE, CAR WON'T MOVE. CYCLING IGNITION AND TRANSMISSION SHIFTER CAR SUDDENLY STARTS WORKING NORMALLY EXCEPT FOR MIL LIGHT. SCAN REVELS NO CODES. CAR RUNS FINE FOR TWO WEEKS AND AGAIN AT 70 MPH ON INTERSTATE THE EMERGENCY BRAKE COMES ALMOST STOPPING THE CAR IN SLOW LANE. REPEATED THE PROCEDURE REFERENCED ABOVE FOR ABOUT 5 MINUTES UNTIL THE CAR STARTED RUNNING NORMALLY. MIL WAS ON FOR 50 MILES BUT NO CODES STORED OR FREEZE FRAME. THIS OCCURRED 5 DAYS AFTER HAVING RECALL R05 PERFORMED, RRT 14-040, AND PCM UPDATE. *TR

Mileage: 24,000

THE ODOMETER SCREEN POPPED UP SEVERAL MESSAGES: ACC/FCW UNAVAILABLE SERVICE REQUIRED; THEN A RED BATTERY IMAGE AND LOW VOLTAGE MESSAGE; AND THE TRANSMISSION WAS LOCKED IN D3. AFTER TURNING IT OFF FOR 30 MINUTES IT SELF CORRECTED BUT A SMALL RED BATTERY ICON REMAINED LIT ON THE ODOMETER SCREEN. *TR

Mileage: 9,900

THE TRANSMISSION DOES NOT ALWAYS CHANGE GEARS IMMEDIATELY WHEN GOING FROM HIGH SPEED (70) TO A LOWER SPEED (45). IT STAYS IN THE HIGHER GEAR AND THEN WILL JERK INTO THE LOWER GEAR. I HAVE BEEN TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED SEVERAL TIMES, BUT I KEEP BEING ADVISED THAT THERE IS NOT A PROBLEM. BELIEVE ME, THERE IS A PROBLEM. I ALSO HAD THE CAR FOR 2 WEEKS AND HAD TO HAVE BOTH FRONT TIE RODS REPLACED. WOULD NOT RECOMMEND A JEEP CHEROKEE TO ANYONE. *TR

Mileage: 22,000

WE LEASED THIS CAR IN 3/14 WITH THE THOUGHT OF PROBLEM FREE DRIVING. THE FIRST WEEK WE FELT AS THOUGH THE CAR WAS HOPPING WHEN SHIFTING. THEN THE STEERING WHEEL WOULD SQUEAK WHEN YOU TURNED IT (FOUND THAT ODD). TOOK IT BACK TO DEALER THEY DID A FLASH CHANGE BUT DID NOT ROAD TEST IT. THEY SAID WE NEED STRUTS AND THEY ARE ON BACK ORDER TILL WHO KNOWS WHEN. SO NOW WE SET HERE AFRAID TO DRIVE IT BUT STILL HAVE TO MAKE PAYMENTS. I AM A 68 YEAR OLD WOMEN WHO DOES NOT WANT TO DRIVE A YEAR OLD CAR. OH BTW THE CAR STILL DOES HOP WHEN IT SHIFTS. CAN ANYONE POINT ME IN THE RIGHT DIRECTION TO TURN THIS CAR IN? *TR

Mileage: 2,021

ON MY WAY TO WORK ON MARCH 16TH WHEN MY SERVICE PARK BRAKE MESSAGE CAME ACROSS MY SCREEN ALONG WITH MY CHECK ENGINE LIGHT AND PARK BRAKE LIGHT. ABOUT 10 SECONDS LATER THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED. I HAD NO POWER WHEN I PRESSED ON THE GAS. I WAS LUCKY ENOUGH TO BE IN A RESIDENTIAL AREA STILL AND COASTED INTO SOMEONE'S DRIVEWAY. I PUT IT IN PARK. WHEN I PUT IT IN REVERSE IT SHIFTED HARD WITH A LOUD THUD. IT LITERALLY SOUNDED LIKE THE ENGINE DROPPED OUT OF THE JEEP. I STILL DIDN'T HAVE ANY GAS POWER SO I PUT IT BACK INTO PARK WITH ANOTHER HARD SHIFT AND LOUD THUD. I TURNED THE JEEP OFF AND BACK ON. I HAD GAS POWER AND IT NO LONGER SHIFTED HARD BUT MY ENGINE LIGHT WAS STILL ON. TOOK IT IN FOR SERVICE THE NEXT DAY. OF COURSE THEY COULDN'T DUPLICATE THE CONDITION WITH SEVERAL TEST DRIVES SO THEY CHALKED IT UP TO A SOFTWARE UPDATE RECALL "OCCUPANT RESTRAINT CONTROL MODULE". FAST FORWARD 11 DAYS LATER, THE EXACT SAME THING HAPPENS. LOST POWER IN GAS PEDAL, SERVICE PARK BRAKE MESSAGE ACROSS SCREEN, CHANGES TO SERVICE TRANSMISSION, THE ENGINE LIGHT, PARKING BRAKE LIGHT AND NOW THE TRACTION LIGHT ALL ON. WHEN I PUT IT IN PARK THEN REVERSE EXTREMELY LOUD AND HARD THUD. THEN ANOTHER MESSAGE CAME ACROSS THE SCREEN, SHIFT TO P THEN DESIRED GEAR. PUT IT BACK INTO PARK WITH A LOUD, HARD THUD. TURNED OFF JEEP THEN BACK ON. GOT POWER BACK IN GAS PEDAL AND WAS ABLE TO GET IT HOME. TAKING IT IN FIRST THING MONDAY MORNING (3/30) FOR THE EXACT SAME ISSUE AS ALMOST 2 WEEKS AGO. AFTER READING ALL THE COMPLAINTS ON THIS SITE AND OTHERS, IT DOESN'T SOUND TOO PROMISING. I BOUGHT THIS JEEP BRAND NEW IN NOV 2013. AND THIS WILL BE THE 4TH TIME ITS BEEN IN FOR SERVICE. THE PREVIOUS TWO WERE FOR A CRACK IN THE TRANSMISSION CASE CAUSING IT TO LEAK TRANSMISSION FLUID (3/3/14) AND FOR A FAULTY INTERNAL CONTROLLER IN MY SHIFTER (5/16/14). *TR

Mileage: 19,171

THE CAR COMPLETELY SHUTS DOWN WITH NO INDICATION OR WARNING WHILE DRIVING, STEERING WHEEL LOCKS. IMMEDIATELY AFTER SHUTTING DOWN THE BRAKE (HOWEVER THE GEAR IS IN DRIVE) AND BATTERY LIGHT DISPLAYS. I TAKE GEAR OUT OF DRIVE AND PUT IT IN PARK, WAIT A MINUTE OR TWO AT TIMES RIGHT IN THE MIDDLE OF RESIDENTIAL STREET OR THE END OF A TURN BUT IT ALWAYS OCCUR WHILE THE CAR IS IN MOTION. I HAVE TO CRANK THE IGNITION SEVERAL TIMES WHILE TAPPING DOWN ON THE GAS PEDAL UNTIL THE ENGINE STARTS, HIT THE BRAKE RELEASE, PUT GEAR BACK IN DRIVE OR AT TIMES NEUTRAL THEN BACK IN DRIVE IN ORDER TO MOVE. THIS OCCURRENCE HAPPENED A FEW TIMES BEFORE REPAIRS AND ABOUT TWO OR THREE TIMES DAILY AFTER TRANSMISSION REPAIRS, AND SOFTWARE UPDATES. WHEN PUSHING DOWN ON BRAKES TO MAKE A STOP THE CAR WILL ACCELERATE (AS IF IT'S CONFUSED WHETHER TO STOP OR GO, ALTHOUGH I'M PRESSING THE BRAKE TO STOP) BEFORE COMING TO A COMPLETE STOP. WHEN BACKING UP OR SWITCHING GEARS IT'S A FORCEFUL LOUD JERK BETWEEN SHIFTING GEARS. WHILE DRIVING OUT OF THE BLUE THE WINDSHIELD WIPERS CAME ON (NO RAIN) AND I WAS NOT ABLE TO DISABLE THEM . I PULLED OVER ON THE SHOULDER AND TURNED THE CAR OFF WAITING A MOMENT BEFORE RESTARTING THEY CONTINUED TO GO BACK AND FORTH ON A DRY WINDOW THEY STOP ON THEIR OWN ABOUT 20 MINUTES LATER. SPEEDOMETER BLANKING IN AND OUT. CAR BURNING EXCESSIVE AMOUNTS OF GAS. PRIOR TO ENGINE SHUT DOWN NO INDICATION OR WARNING MESSAGES HOWEVER AFTER REPAIRS OF TRANSMISSION AND SOFTWARE UPDATES THE ENGINE, THROTTLE, ABS LIGHTS, AND TRANSMISSION SERVICE MESSAGE APPEAR AND DISAPPEAR SIMULTANEOUSLY WHEN THE CAR IS RUNNING AS EXPECTED. TIRE PRESSURE DISPLAY INCONSISTENT. *TR

Mileage: 31,800

MY FAMILY AND I WERE AT AN INTERSECTION GOING SOUTH MAKING A RIGHT TURN ONTO A BIG STREET. AS MY HUSBAND ACCELERATED, THE CAR WOULD NOT RESPOND, IT WOULD NOT MOVE, IT JOLTED VERY STRONG BUT WOULD NOT ACCELERATE. THERE WAS A MESSAGE FLASHING ON THE CONSOLE SOMETHING LIKE SHIFT TO P THEN TO D, AND THE CHECK ENGINE LIGHT, THE (P)! LIGHT AND BRAKE LIGHT TURNED ON. AS WE WERE STUCK IN THE INTERSECTION MY HUSBAND TURNED THE CAR OFF AND TURNED IT BACK ON BUT IT WOULD NOT ACCELERATE, HE PUT IT IN REVERSE AND WAS ABLE TO MOVE THE CAR VERY SLOWLY OUT OF THE INTERSECTION. IS WAS A SUNDAY MORNING, WE HAD TO WAIT OVER AN HOUR TO HAVE JEEP ROADSIDE SEND A TOW TRUCK. THE CAR WAS AT A DEALER FOR 2 WEEKS, TRANSMISSION WAS REPLACED. JUST GOT IT BACK BUT IT STILL JERKS WHEN SHIFTING GEARS AND SLOW TO RESPOND WHEN YOU ARE AT A STOP AND ACCELERATE. I DON'T FEEL SAFE IN THE CAR AS ITS UNPREDICTABLE, YOU DON'T KNOW WHEN THE TRANSMISSION WILL GIVE OUT. THIS WAS THE SECOND TIME THIS HAPPENED TO US. THE FIRST WAS ABOUT 7 MONTHS AFTER WE BOUGHT THE CAR, AND THE SECOND TIME WAS ABOUT 2 AND HALF MONTHS AFTER THE FIRST TIME. *TR

Mileage: 14,514

STARTED BACKING OUT OF PARKING SPACE; STOPPED FOR VEHICLE PASSING BEHIND; STARTED TO RESUME BACKING; NUMEROUS WARNING LIGHTS AND TONES STARTED; SUCH AS A MESSAGE TO GET SERVICE; TRANSMISSION WOULD NOT ENGAGE AND MOVE VEHICLE; COASTED TO ANOTHER PARKING SPACE; VEHICLE ENGINE WOULD REV WHEN GAS PEDAL PRESSED BUT TRANSMISSION STILL WOULD NOT ENGAGE; CLUNKS WERE HEARD AS SHIFTER WAS MOVED TO NEUTRAL, PARK, DRIVE AND REVERSE; TURNED OFF ENGINE AND WAITED; SEVERAL MINUTES LATER EVERYTHING WAS NORMAL WHEN ENGINE WAS STARTED. HAD VEHICLE SERVICED AT JEEP DEALER. VEHICLE WAS REPROGRAMMED BY A FCA TECHNICIAN ON 03/11/15. ON 3/24/15, MILEAGE: 13,749 THE SAME VEHICLE PERFORMED SIMILAR TO FIRST EVENT AS STATED IN THE ABOVE DESCRIPTION. THIS EVENT OCCURRED AS VEHICLE APPROACHED A TRAFFIC SIGNAL; MOVING AROUND 20 MPH. TRANSMISSION WOULD NOT ENGAGE. COASTED TO A SAFE AREA. TURNED OFF SWITCH TO ENGINE; WAITED, THEN RESTARTED; SYSTEM RESET. ALL APPEARED TO BE NORMAL EXCEPT PARK SENSE SYSTEM IS INOPERABLE; ON/OFF SWITCH FOR PARK SENSE WILL NOT RESOLVE INOPERABLE STATUS. HEADED TO DEALER AGAIN TOMORROW FOR SERVICE. THIS IS A SERIOUS SAFETY ISSUE. *TR

Mileage: 11,000

ABOUT EVERY THIRD TIME DRIVING THE VEHICLE (TRANSMISSION MODE IN AUTO), A DASH WARNING MESSAGE APPEARS INDICATING 4WD SYSTEM OVERHEATED AND TEMPORARILY UNAVAILABLE, THEN 4WD CAPABILITY IS LOST AND VEHICLE IS STUCK IN 2WD MODE. A COUPLE OF TIMES THE SERVICE 4WD YELLOW WARNING LIGHT ALSO CAME ON. TRANSMISSION CLUNK CAN BE HEARD WHEN SLOWING TO A STOP AND STEADILY DEPRESSING ACCELERATOR TO START FROM STOP OR AFTER SLOWING TO VERY LOW SPEED RESULTS IN NO RESPONSE FOR A COUPLE OF SECONDS, THEN VEHICLE LURCHES FORWARD WITH ENGINE SPEED SHOOTING UP TO ~6K RPM. *TR

Mileage: 18,500

AFTER A COMPLETE STOP AT A STOP SIGN, "SERVICE TRANSMISSION" MESSAGE APPEARED ON THE SPEEDOMETER, CHECK ENGINE LIGHT TURNED ON, CAR WAS BEEPING ALL OVER THE PLACE, AND COULD NOT ACCELERATE AFTER STEPPING ON THE GAS PEDAL 3 TIMES. I HAD TO TURN OFF THE CAR AND RESTART THE CAR ON THE SPOT. AFTER RESTARTING THE CAR, ENGINE LIGHT STAYED ON AND I WAS ABLE TO DRIVE HOME. PRIOR TO THIS INCIDENT THE CHECK ENGINE LIGHT HAS BEEN ON AND OFF FOR ABOUT A FEW MONTHS SINCE I PURCHASED THE VEHICLE ON NOVEMBER OF 2013. SEEMS LIKE OTHER JEEP CHEROKEE OWNERS ARE ALSO EXPERIENCING SIMILAR PROBLEMS IF NOT MORE SERIOUS AND FATAL. SEVERAL COMPLAINTS FOUND ON THIS FORUM (HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2014/JEEP/CHEROKEE/POWER+TRAIN) REGARDING THE ISSUE REPORTED THAT THEIR VEHICLES LOST POWER ON THE HIGHWAY. OTHER EVEN HAD TROUBLE WITH THEIR GEARS. ALSO THE CAR WOULD ACCELERATE A LITTLE MORE EVEN THE DRIVER HAD LET GO OF THE GAS. THIS IS DEFINITELY A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED AND INVESTIGATED IMMEDIATELY BEFORE SOMEONE GETS HURT OR EVEN KILLED. *TR

Mileage: 3,300

WE PURCHASED THIS VEHICLE NEW, WITH 4,658 MILES ON IT AND WITHIN THE FIRST DAY, WE NOTICED THE EXTREMELY ROUGH SHIFTING BETWEEN 2ND 4TH GEARS. AFTER SEVERAL PCM REPROGRAMS AND A NEW TRANSMISSION, IT IS STILL DOING THE ROUGH SHIFTING AND CONTINUES TO WORSEN. IN HEAVY TRAFFIC, THE ACCELERATOR IS INCONSISTENT, SLUGGISHLY MOVING FORWARD ON ONE OCCASION AND LUNGING FORWARD AS IF THE GAS PEDAL WAS MASHED TO THE FLOOR ON THE NEXT. SAME CAN BE SAID FOR BRAKING; ROUGH DOWN SHIFTING AND OFTEN TIMES FEELING AS THOUGH THE VEHICLE IS STILL TRYING TO ACCELERATE AS IF THE GAS PEDAL IS STILL PRESSED EVEN THOUGH THE BRAKE IS BEING APPLIED. IN ANOTHER INCIDENT, I STARTED THE VEHICLE, WITH MY FOOT ON THE BRAKE SHIFTED IT TO DRIVE, THEN BEGAN TO RELEASE THE PRESSURE FROM THE BRAKE TO INCH FORWARD, WHEN IT SUDDENLY LURCHED FORWARD NEARLY STRIKING MY PARENTS. ADDITIONALLY, THE VEHICLE NOW SEEMS TO BE DRIVING ITSELF. WHEN ENTERING MY NEIGHBORHOOD DOING APPROXIMATELY 25MPH, UPON LETTING UP ON THE GAS COMPLETELY, THE VEHICLE MAINTAINS THE RPMS AND SPEED ON A FLAT SURFACE AS IF THE CRUISE CONTROL IS ON. WE HAVE FILED FOR THE MD LEMON LAW WITH CHRYSLER, BUT AFTER A TEST DRIVE WITH ONE OF THE THEIR REPS WHERE THE CAR WAS NOT AS VIOLENT IN THE SHIFTING BUT STILL QUITE ROUGH, THE REP DECLARED THE VEHICLE AS 'PERFORMING AS DESIGNED' AND ITS THE ADAPTIVE LEARNING OF THE VEHICLE AND CLOSED THE CASE.THIS VEHICLE IS COMPLETELY UNPREDICTABLE AND INCONSISTENT, AND QUITE FRANKLY, UNSAFE AND NERVE RACKING TO DRIVE. MY WIFE WILL NOT DRIVE NOR RIDE IN IT ANY LONGER FOR FEAR OF AN ACCIDENT, NOR WILL SHE ALLOW OUR SON TO RIDE IN IT. IN MY 28 YEARS OF DRIVING, I HAVE NEVER OWNED NOR DRIVEN A VEHICLE THAT ACTUALLY MADE ME FEEL UNSAFE IN. AS I STATED TO THE REP ON THE TEST DRIVE: WITH THIS VEHICLE, IT'S NOT A MATTER OF IF THIS THING GETS IN AN ACCIDENT, BUT RATHER WHEN! *TR

Mileage: 4,680

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY SHIFTED INTO NEUTRAL OR SHIFTED OUT OF GEAR AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION COMPUTER CHIP WAS FAULTY. THE COMPUTER CHIP WAS REPROGRAMMED BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES DUE TO THE FAILURE. ALSO, THE CONTACT INDICATED THAT THE REAR PASSENGER SIDE SEAT BELTS WOULD ERRONEOUSLY UNLATCH WHILE THE VEHICLE WAS IN MOTION. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,700. UPDATED 5/5/15*CN THE CONSUMER STATED THE WHILE DRIVING UP HILL THE VEHICLE WOULD NOT ACCELERATE. THE SPEED WOULD DROP TO 5MPH BEFORE IT WOULD SHOOT UP THE HILL. THE FAILURE BEGAN TO OCCUR ABOUT 2 WEEKS AFTER THE NEW TRANSMISSION WAS INSTALLED. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 11/17/2015 *JS

Mileage: 6,700

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION EITHER GRABS AND LURCHES OR IT SEEMS TO SLIP WHILE IT SEARCHES FOR THE RIGHT GEAR. THE DEALER KEPT THE CAR FOR A DAY AND RE-INSTALLED A SOFTWARE UPGRADE. THIS DID NOT HELP. THE PROBLEM PERSISTED. WHEN WE TOOK THE CAR BACK TO THE DEALER AGAIN, THEY STATED THAT THE CAR IS "OPERATING AS DESIGNED" AND "EVEN INSTALLING A NEW TRANSMISSION WOULD NOT HELP". WE CONTACTED CHRYSLER CUSTOMER CENTER AND EXPLAINED THE ISSUE TO THEM AND THEY CALLED THE DEALER AND STATED THAT WE WOULD NEED TO "LEARN TO WORK WITH THE TRANSMISSION" AND THAT THEY HAVE TO GO WITH WHAT THE DEALER TELLS THEM. THE CAR IS CONTINUING TO HAVE THIS PROBLEM. *TR

Mileage: 1,828

WHILE DRIVING IN A SUBURBAN ENVIRONMENT, I WAS COASTING TO YIELD FOR MERGING TRAFFIC. AFTER CHECKING FOR ONCOMING VEHICLES, I PUSHED THE GAS PEDAL TO MERGE, BUT THE CAR WOULD NOT ACCELERATE CAUSING ME TO NEARLY GET HIT BY ANOTHER DRIVER. THIS SEEMS TO OCCUR ONLY ON ROLLING STOPS/YIELDS, AND APPEARS TO BE A RESULT OF THE TRANSMISSION HOLDING THIRD GEAR, AND NOT DOWNSHIFTING INTO FIRST OR SECOND GEAR TO PROVIDE ADEQUATE ACCELERATION. THIS HAPPENS FREQUENTLY AND IS MORE PRONOUNCED ON HILLS. IN ORDER TO REGAIN ADEQUATE ACCELERATION, YOU MUST MASH THE THROTTLE WHICH PRODUCES A HARD JERK AND CLUNK AS THE TRANSMISSION ENGAGES A LOWER GEAR. *TR

Mileage: 9,807

ON FEBRUARY 20, 2015, I RECEIVED THE LATEST TRANSMISSION SOFTWARE UPDATE TO MY 2014 JEEP CHEROKEE. THE UPDATE SEEMED TO BE AN IMPROVEMENT, BUT EVER SINCE ABOUT MARCH 5, I HAVE BEEN HAVING ACCELERATION ISSUES. WHEN LEAVING IN THE MORNING FOR WORK OR LEAVING WORK TO GO HOME, I HAVE ABOUT A 200 YARD DRIVE TO THE MAIN ROAD. WHEN PULLING OUT ONTO THE MAIN ROAD, THE VEHICLE IS OFTEN NOT ACCELERATING OR SHIFTING AT ALL. IN ORDER TO GET IT TO ACCELERATE, I NEED TO PUT THE THROTTLE ALL THE WAY TO THE FLOOR (SERIOUSLY) BEFORE IT WILL ACCELERATE. THIS HAS PUT ME IN SOME VERY BAD CIRCUMSTANCES, AND IT SEEMS TO ONLY OCCUR WHEN THE VEHICLE HAS BEEN SITTING FOR 8 HOURS OR MORE. I HAVE PLACED A MATCHING COMPLAINT VIA THE JEEP WEBSITE. *TR

Mileage: 6,000

CAR HAS EXPERIENCED SIGNIFICANT TRANSMISSION ISSUES SINCE TAKING DELIVERY ON 1/26/14. HARD SHIFTING BETWEEN 1, 2 AND 3RD GEARS BOTH UP SHIFTING AND DOWN SHIFTING. DOWN SHIFTING FEELS LIKE BEING REAR ENDED WHEN GEAR ENGAGES AND CAR WILL JUMP FORWARD TO A STOP. IF CAR HAS NOT FULLY SHIFTED INTO 1ST GEAR BEFORE ACCELERATION (AS IN SLOW/GO, STOP/GO TRAFFIC) IT WILL JUMP INTO GEAR, AGAIN FEELING LIKE THE CAR HAS BEEN REAR ENDED OR KICKED. SIGNIFICANT HESITATION ENGAGING GEARS DURING ACCELERATION ESPECIALLY ENTERING THE FREEWAY. SOMETIMES ON DECELERATION THE RPM REVS UP AND THE CAR FEELS LIKE IT IS GOING TO "BREAK LOOSE" AND I HAVE TO PRESS THE BRAKE TO ENGAGE GEARS. THE DEALER HAS ATTEMPTED TO RESOLVE THESE ISSUES 5 TIMES WITHOUT SUCCESS. THE FIRST TIME CAR WENT IN FOR TRANSMISSION ISSUES IT HAD ONLY 1267 MILES ON THE ODOMETER. CAR IS BACK IN THE SHOP AGAIN TODAY, MARCH 16, 2015, THE 6TH TIME FOR THE SAME ISSUES. *TR

Mileage: 1,267

MY VEHICLE HAS BEEN GIVING LOTS OF TROUBLE SINCE I PURCHASED IT. IT DECIDES TO SHUTDOWN BY ITSELF WHEN IT WANTS TO. IT HAS PUT ME IN SEVERAL SCARY SITUATIONS. USELLY I AM ON THE HWY IN THE LEFT LANE AND IT DECIDES TO SHUT DOWN. GIVING ME ONLY ABOUT 45 SECONDS TO GET OVER. THE EMERGENCY BRAKE WARNING LIGHTS ALONG WITH TRACTION, BATTERY, TRANSMISSION, ENGINE THE CAR DOESN'T KNOW WHAT TO DO. IT HAS BEEN BACK TO THE DEALER FOR 3 COMPUTER UPDATES.IN ADDITION..... THE SECOND TO THE LAST TIME THEY PUT IN A BRAKE SWITCH. NOW THEY HAVE MY CAR. PUTTING IN SOME KIND OF TCM BOX. THE CAR ALSO HESITATES. BLINKER GOES ON BY ITSELF DECIDES TO ACCELERATE ON ITS OWN ETC. I DO NOT BELIEVE MY CAR WILL BE FIXED. IT HAS BEEN HAPPENING SINCE EARLY DECEMBER I HAVE A LEMON. IT IS A VERY DANGEROUS CAR. I HAVE MADE A TOTAL OF 5 PAYMENTS ON THIS CAR. *TR

Mileage: 10,500

MY JEEPS TRANSMISSION IS SHIFTING OUT OF GEAR, ACCELERATING AND DRIVING UP THE RPMS GOING DOWNHILL WHILE I AM TRYING TO BRAKE, JUMPING OUT OF GEAR AND SPEEDING UP, OR REVVING UP AT RANDOM MOMENTS. THIS IS CAUSING VERY DANGEROUS DRIVING CONDITIONS AS MY VEHICLE TAKES OFF WHEN IT SHOULD BE SLOWING DOWN OR SPEEDS UP FOR NO REASON AND I HAVE TO SLAM THE BRAKES TO GET THE TRANSMISSION TO "RESET". WHEN ITS IN THESE CONDITIONS IT REVS UP THE MOTOR AND OFTEN SHIFTS VERY HARD INTO THE NEXT GEAR. I DID RECORD THIS ON VIDEO AS ITS HAPPENING TO DEMONSTRATE HOW DIFFICULT IT IS TO DRIVE THE VEHICLE THIS WAY. ITS TWO WEEKS BEFORE THE CAR DEALERSHIP CAN TAKE MY CAR AND INSPECT IT, SO, I AM DRIVING AROUND AT RISK. *TR

Mileage: 15,500

BOUGHT IN AUGUST 2014; RECENTLY NOTICED A "CHUNKY/JUMPY" SHIFT FROM REVERSE (OUT OF DRIVEWAY) INTO DRIVE; AND THEN WHEN DECELERATING AROUND A CURVE AT 10-15 MPH THERE WAS SOME SIMILAR JUMPY DOWNSHIFTING IN MY 3.2L V6 24VALVE VVT 9-SPEED AUTO MODEL; TAKEN INTO DEALERSHIP FOR "RE-FLASH" OF SOFTWARE. *TR

Mileage: 4,600

PROBLEM: DRIVING DOWN I79 CLUNK SOUND "D" ON SHIFTER STARTS BLINKING SERVICE TRANSMISSION MESSAGE APPEARS SERVICE PARKING BRAKE APPEARS MIL CHECK ENGINE LIGHT COMES ON ESC INDICATOR LIGHT COMES ON *PULLED OFF TO THE SIDE OF THE INTERSTATE TURNED CAR OFF, THEN BACK ON REPEATED 4 TIMES DROVE TO A SAFE LOCATION CALLED ROADSIDE ASSISTANCE HAD CAR TOWED TO DEALERSHIP THIS IS THE SECOND TIME THIS CAR HAS HAD A TRANSMISSION FAILURE ON THE INTERSTATE AT 70 MPH. I AM NOW SCARED OF THIS CAR. THIS IS UNACCEPTABLE AND DISAPPOINTING FOR A NEW $34,000 VEHICLE WITH 15,601 MILES ON IT. FIRST TIME THIS HAPPENED AND WAS SERIOUS ENOUGH TO COMPLAIN ABOUT WAS DEC. 14, 2014. *TR

Mileage: 15,601

WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE, THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO GEAR, EVEN THOUGH THE DISPLAY AND SHIFT CONTROL INDICATES THAT THE CAR IS IN REVERSE OR DRIVE. WHEN THIS HAPPENS, WHEN I RELEASE THE BRAKE AND APPLY THE GAS, THE CAR DOES NOT MOVE. THIS HAPPENS ABOUT ONCE EVERY 10-15 TIMES THE CAR IS SHIFTED FROM PARK. THE MOST SERIOUS INCIDENT HAPPENED WHEN I WAS PARKED UPHILL. I SHIFTED THE CAR INTO DRIVE, BUT WHEN I PUSHED THE ACCELERATOR PEDAL THE CAR DID NOT MOVE FORWARD BUT INSTEAD STARTED ROLLING BACKWARD. I HAD TO MOVE THE SHIFTER INTO PARK, AND AGAIN INTO DRIVE BEFORE THE GEAR WOULD ENGAGE. ADDITIONALLY, THERE HAVE BEEN TIMES THAT THE CAR WILL NOT ACCELERATE AFTER BEING STOPPED AT AN INTERSECTION. WHEN I APPLY THE GAS, THE CAR WILL HESITATE FOR 1-2 SECONDS BEFORE ENGAGING AND MOVING FORWARD. I AM CONCERNED THAT THESE ISSUES WILL END UP PLACING MYSELF OR MY OCCUPANTS IN DANGER IF AN EMERGENCY SITUATION ARISES WHILE ON THE ROAD, OR IF THE TRANSMISSION FAILS COMPLETELY AND I ROLL BACK INTO ANOTHER CAR. *TR

Mileage: 6,500

I WAS DRIVING ON THE FREEWAY WHEN THE CAR STARTED DECELERATING RAPIDLY, THE "PARK" ICON CAME ON AND THE MESSAGE CENTER SAID "UNABLE TO SHIFT GEARS WHILE IN PARK, CHECK TRANSMISSION" AND THE ENGINE LIGHT CAME ON. I WAS UNABLE TO ACCELERATE. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER BUT THE CAR WOULD NOT SHIFT GEARS. I TURNED THE CAR OFF AND IMMEDIATELY TURNED IT BACK ON AND THE CAR WAS STILL UNABLE TO SHIFT GEARS, I COULD FEEL THE CAR TRYING TO SHIFT GEARS BUT COULDN'T. ENGINE LIGHT AND UNABLE TO SHIFT GEARS/CHECK TRANSMISSION MESSAGE STILL APPEARING. I TURNED OFF THE CAR A SECOND TIME AND WAITED A MINUTE OR TWO AND TURNED THE CAR BACK ON. AT THAT POINT, I WAS ABLE TO SHIFT GEARS AND ACCELERATE AGAIN, HOWEVER, THE "CHECK ENGINE" LIGHT WOULD NOT GO OFF. *TR

Mileage: 18,620

I PURCHASED THIS VEHICLE ON 2/11/2014 AFTER RETIRING WITH THE IDEA I WOULDN'T NEED REPAIRS FOR SEVERAL YEARS THE FIRST PROBLEM WAS ON 2/26/14 WHICH WAS A LEAK @ CANISTER THEY REPLACED EVAP CANISTER. AFTER THAT I HAVE HAD IT IN SEVERAL TIMES FOR A VIBRATION FROM THE FRONT FROM TAKEOFF & TURNING BEGINNING BEFORE THE FIRST OIL (APPROXIMATELY 2000 MILES)CHANGE THEY KEPT TELLING ME THEY DIDN'T FEEL IT. ON 6/25/14 THEY SAID IT WAS COMING FROM THE PTU AND REPLACED IT, BUT IT CONTINUED WITH THE SAME PROBLEM. THE NEXT FEW TIMES THEY CONTINUED TO STATE THAT THEY DIDN'T FEEL IT, ON 7/29/14 THEY STATED THAT THEY WERE REPLACING BOTH FRONT AXLES PER STAR WHEN WE PICKED IT UP IT STILL HAD THE SHIMMY, THEN ON 8/15/14 I WAS PULLING OUT ONTO A MAJOR HIGHWAY FROM A COUNTY ROAD & THE VEHICLE WOULD NOT MOVE THE VEHICLE WOULD SIT & REV WHILE I WAS PARTIALLY ON THE HIGHWAY THIS TIME THEY FOUND THE RIGHT AXLE OUT OF PTU TOO SHORT & REPLACED AGAIN, SINCE THEN EVERY TIME I CALL OR GO IN THEIR I GET THE SAME RUN AROUND THEIR WAITING FOR A FIX FROM CHRYSLER. THIS HAS BEEN GOING ON FOR A YEAR AND I FEEL LIKE THE DEALER SHIP IS GIVING US NO SATISFACTION THIS VEHICLE IS A $35,000.00 CAR AT THE VERY LEAST THEY NEED TO RESOLVE THIS PROBLEM OR AT LEAST UPGRADE THE VEHICLE. I NOW HAVE 13,000 MILES & FEEL I HAVE BEEN MORE THAN PATIENT ALL I EVER HERE FROM THEM AT THE DEALERSHIP IS THEIR WAITING ON A FIX FROM CHRYSLER A YEAR SHOULD BE LONG ENOUGH TO COME UP WITH A FIX.!!!!!!!!! I GUESS MY NEXT ALTERNATIVE IS MY HUSBAND HAS SPOKEN TO AN ATTORNEY. *TR

Mileage: 200

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NO REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,400.

Mileage: 5,400

WHEN DRIVING AT HIGHWAY SPEED THE AT CAR LOOSES POWER AND STARTS TO BUCK AND DOWNSHIFT TO A LOWER GEAR THEN TRANSMISSION DISENGAGES. ENGINE STAY RUNNING BUT THERE IS NO POWER AND NOTHING HAPPENS WHEN YOU DEPRESS GAS PEDAL. THIS IS VERY DANGEROUS AS IT HAPPENS CONSISTENTLY. ALSO THE TRANSMISSION MANY TIME KEEPS RANDOMLY SWITCHING BETWEEN GEARS. DEALER SAYS ITS A SOFTWARE ISSUE IN THE TRANSMISSION. SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM.

Mileage: 3,100

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. AFTERWARD, THE VEHICLE WOULD JERK WHILE IN MOTION. THE VEHICLE WAS TOWED TO THE DEALER AND THE TRANSMISSION SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,515.

Mileage: 25,515

CAR BEGAN TO LOOSE POWER AND STARTED BUCKING WAS TRAVELING AT 70 MPH...THEN IT STARTED THRASHING NUMEROUS CODES AND ALL THE LIGHTS ON THE DASH STARTED FLASHING THIS WAS FOLLOWED BY A BIG DOWNSHIFT AND THEN A BANG TOTAL LOSS OF POWER ON A MAJOR FREEWAY. WHEN THE CAR CAME TO A STOP IT WOULD NOT DISENGAGE FROM DRIVE THEN AFTER TURNING THE CAR OFF I WAS ABLE TO PUT IT IN PARK. AFTER RESTARTING IT ALL THE STRONG MESSAGE LIGHTS WERE ON AS WELL AS DIFFERENT COMPUTER MESSAGES LIKE CHECK BRAKE, CHECK ENGINE. IF YOU PUT IT IN GEAR IT WOULD MAKE A BIG CLUCK BUT NO POWER WOULD ONLY IDLE. WHEN DRIVING AT HIGHWAY SPEED THE AT CAR LOOSES POWER AND STARTS TO BUCK AND DOWNSHIFT TO A LOWER GEAR THEN TRANSMISSION DISENGAGES. ENGINE STAY RUNNING BUT THERE IS NO POWER AND NOTHING HAPPENS WHEN YOU DEPRESS GAS PEDAL. THIS IS VERY DANGEROUS AS IT HAPPENS CONSISTENTLY. ALSO THE TRANSMISSION MANY TIME KEEPS RANDOMLY SWITCHING BETWEEN GEARS. DEALER AGAIN SAYS ITS A SOFTWARE ISSUE IN THE TRANSMISSION. SOFTWARE RECODES HAVE NOT FIXED THE PROBLEM.

Mileage: 3,938

MY VEHICLE STOPPED ACCELERATING FORCING ME TO PULL TO THE SIDE OF THE ROAD. THE SERVICE TRANSMISSION LIGHT FLASHED ON AND I TURNED MY VEHICLE OFF. WHEN I STARTED IT BACK UP IT ALLOWED ME TO DRIVE BUT THE "D" SYMBOL FLASHED AND IT STILL STATED THAT THE SERVICE TRANSMISSION WAS IN USE. WHEN I STOPPED AT RED LIGHTS THE MESSAGE "SHIFT INTO PARK AND THEN INTO DESIRED GEAR" APPEARED. THIS WAS THE SECOND TIME THIS OCCURRED, THE FIRST TIME HAPPENING AT THE END OF 2014. I TOOK THE VEHICLE INTO THE DEALERSHIP I BOUGHT IT FROM AND THEY FIXED IT, I WILL BE DOING THIS AGAIN THIS WEEK. THE DEALERSHIP WAS AL DEEBY IN CLARKSTON, MI. *JS

Mileage: 9,300

AS I PRESS ON THE GAS TO ACCELERATE TO PASS OR GO THROUGH AN INTERSECTION THE CAR DOES NOT RESPOND FOR A VERY DELAYED PERIOD OF TIME, WHEN IT DOES RESPOND IT IS WHEN YOU HAVE MAD THE DECISION IT IS TOO LATE TO EXECUTE THE PASS OR CROSS THE INTERSECTION BUT THEN THE CAR WILL RESPOND AND I HAVE TO HIT THE BREAKS. I HAVE BEEN TOLD THE DELAY IS NORMAL, OR THEY HAVE REPROGRAMMED MY TRANSMISSION STATING THAT MAY "FIX" THE PROBLEM. IT DOES NOT, IT JUST MAKES THE SHIFTING JERKY AND THE DELAY STAYS THE SAME. THIS IS DANGEROUS AND JEEP/ CHRYSLER WILL NOT ACKNOWLEDGE THERE IS A PROBLEM EITHER IN THEIR TRANSMISSION OR IN THE PROGRAMMING, BUT IT IS GOING TO CAUSE AN ACCIDENT OR MULTIPLE ACCIDENT AS IT IS NOT ISOLATED TO ONE VEHICLE. *JS

Mileage: 6,000

WHILE DRIVING THE CAR AND SLOWING DOWN, THE TRANSMISSION DROPPED TO A LOW GEAR AND NEVER RECOVERED. SERVICE TRANSMISSION INDICATOR CAME ON AS I LIMPED HOME. BROUGHT THE CAR IN AND IT WAS UPGRADED WITH NEW FIRMWARE. TOOK THE CAR BACK AND AFTER A WEEK HAD ANOTHER OCCURRENCE. WAS DRIVING ON THE HIGHWAY AND AGAIN THE SERVICE TRANSMISSION LIGHT CAME ON. THIS TIME THE TRANSMISSION WAS STUCK IN A HIGH GEAR, AND THEN I LOST ALL GEARS AND COASTED. I WAS LUCKY TO REACH THE HIGHWAY SHOULDER, AS TRACTOR TRAILERS FLEW BY ME. TURNED THE CAR ON/OFF A COUPLE OF TIMES (AND WENT FROM PARK TO DRIVE) AND SUDDENLY THE CAR JERKED INTO GEAR (JUMPED FORWARD VIOLENTLY). GOT GOING AND TOOK IT BACK TO THE DEALER. IN MY OPINION THIS IS A REAL SAFETY ISSUE. MY FAMILY IS NOT WILLING TO USE THE CAR, AND AT THIS POINT, I WOULD NOT ALLOW THEM TO USE IT. I SEE MANY SIMILAR ISSUES. CAN'T BELIEVE SUCH POOR QUALITY IS ACCEPTABLE! *TR

Mileage: 1,300

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CONTINUED TO ACCELERATE AFTER THE ACCELERATOR PEDAL WAS NO LONGER ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, AFTER SHIFTING INTO FIRST AND SECOND GEAR, THE VEHICLE JERKED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

Mileage: 12,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,736....UPDATED 04/15/15 *BF THE TRANSMISSION WAS REPLACED AFTER FOUR WEEKS. HOWEVER, IT IS NOT WORKING AT 100%. THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG WITH THE VEHICLE. UPDATED 04/16/15*JB

Mileage: 4,736

THIS CAR HAS BEEN NOTHING BUT TROUBLE SINCE 1500 MILES OFF THE LOT BRAND NEW JEEP. AND THEN AT 2800 AND THEN AT 3000 MILES THEY REPLACED THE POWER CONTROL MODULE THEN TWO MORE TIMES FOR SOFTWARE UPDATE. THEN AT 10250 THEY TELL ME THE TRANSMISSION HAS GONE AND NEEDS TO BE REPLACED. AS IF ANYTHING ELSE CAN GO WRONG WITH THIS CAR THE TIRES THEY PUT ON FROM THE DEALERSHIP FIRESTONE MY AFT RIGHT TIRE SPLIT ON THE SIDEWALL FOR NO REASON AT ALL THE ONLY DAMAGE ON THE TIRE WAS THE CRACK ON THE TIRE. SO NOT ONLY IS THE CAR DEFECTIVE BUT THE WHEELS FROM FIRESTONE AS WELL. HAS ANYONE ELSE EXPERIENCED MY HORRIBLE LUCK. *TR

Mileage: 10,250

I WAS BACKING MY JEEP INTO MY YARD WITH A UTILITY TRAILER ATTACHED. I HEARD A NOISE AND I PUSHED THE GEAR SHIFT UP INTO PARK AND OPENED MY DOOR TO STEP OUT OF THE VEHICLE AND MAKE SURE I HAD NOT HIT SOMETHING. AS I STEPPED OUT THE VEHICLE STARTED MOVING BACKWARDS AND THE DRIVER DOOR STRUCK ME KNOCKING ME TO THE GROUND ON MY BACK. THE LEFT FRONT TIRE ROLLED OVER MY PELVIC AREA CAUSING SERIOUS INJURY. VEHICLE CRASHED INTO A FENCE AND JACK KNIFED THE TRAILER. COMPLAINED TO CHRYSLER AND THEY HAD THE VEHICLE INSPECTED AND I RECEIVED A LETTER SAYING THEY COULD FIND NO DEFECT. SINCE THEN I HAVE HAD ANOTHER INCIDENT WHERE WHEN I SHIFT FROM REVERSE TO PARK IT DOES NOT ENGAGE AND SLIPS BACK INTO REVERSE. FORTUNATELY I AM MORE CAREFUL AND KNOW TO DOUBLE CHECK THE SHIFTING MECHANISM. DOES NOT DO IT ALL OF THE TIME. MAY BE RELATED TO TOWING. OTHERS WHO HAVE A LATE MODEL CHRYSLER VEHICLE WITH THIS TYPE OF TRANSMISSION AND SHIFTING MECHANISM NEED TO BE AWARE OF THIS PROBLEM AND NEED TO BE SURE THE VEHICLE GOES INTO PARK WHEN SHIFTED AND DOES NOT SLIP OUT ONCE FOOT IS OFF OF THE BRAKE. *TR

Mileage: 34,000

JUST ENTERING THE HIGHWAY DOING THE SPEED LIMIT OF 70 MPH WITH MY NEWBORN CHILD ALL OF A SUDDEN MY CAR SUDDENLY STALLED / SHOOK/ AND HALTED WHILE TRYING TO FIND A SAFE PLACE TO PULL OVER ON THE HIGHER WAY. THE SERVICE TRANSMISSION LIGHT CAME ON. THIS IS A HUGE SAFETY CONCERN THAT I HAD TO SOMEHOW FIND A WAY TO PULL OVER ON THE SIDE OF A MAJOR HIGHWAY WITH AN INFANT IN THE CAR WHILE MY CAR WAS STALLING OUT. *TR

Mileage: 4,200

CHRYSLER'S NEW 9 SPEED TRANSMISSION STARTED ALWAYS SPEEDING UP WHEN I WOULD LET OFF THE GAS AND EXPECT THE VEHICLE TO SLOW DOWN, EVEN WHEN I JUST WANTED TO SLOW DOWN WHILE COMING TO A STOP LIGHT OR STOP SIGN. WHEN I HIT THE BRAKE THE VEHICLE WOULD ONLY THEN SLOW DOWN. IT SCARED ME WHEN THE VEHICLE WOULD ACCELERATE ON IT'S OWN. SHIFTING GOT VERY JERKY AND UNEVEN SEEMED LIKE COULD NOT DECIDE WHICH GEAR IT SHOULD BE IN. WHILE ON THE FREEWAY IN LAS VEGAS THE MESSAGE CENTER SAID"SERVICE TRANSMISSION AND THE ENGINE LIGHT STAYED ON. WHEN I WAS ABLE TO EXIT THE FREEWAY THE TRANSMISSION SOUNDED LIKE IT HAD SAND IN IT, A VERY LOUD GRINDING SOUND AND THERE WAS NO POWER TO MOVE THE VEHICLE. I DID GET IT TO COAST INTO A SAFE LOCATION TO WAIT FOR THE TOW TRUCK TO COME AND GET THE VEHICLE. THIS WAS THE SECOND TIME THIS VEHICLE HAD A PROBLEM THE FIRST TIME WAS AT 3,000 MILES. HAD THE SAME MESSAGE ON THE MESSAGE CENTER, AGAIN I COASTED OFF THE HIGHWAY AND CAME TO A STOP. AT THIS TIME THE TRANSMISSION WOULD NOT ENGAGE SO THE VEHICLE WOULD NOT MOVE. IT WAS TOWED TO A JEEP DEALER WHERE THEY SAID THE COMPUTER NEEDED AN UP DATE FOR THE TRANSMISSION, THEY DID IT AND OFF WE WENT NOT KNOWING THAT WE WOULD BE LEFT SITTING ON THE SIDE OF THE ROAD A SECOND TIME. I DID NOT SEE A COMPLIANT FOR THIS TYPE VEHICLE ON YOUR COMPLAINTS BOX AT THIS WEB-SITE BUT I HAVE ENTERED THIS COMPLIANT WITH YOU BEFORE. *TR

Mileage: 12,200

I TOOK DELIVERY OF MY NEW 2014 JEEP CHEROKEE ON SEPTEMBER 16, 2014. RIGHT FROM THE START I STARTED HAVING TRANSMISSION ISSUES. CHRYSLER JEEP SAID THAT THEY WERE GOING TO OPEN A "CASE FILE" ON THE CAR AND TO RETURN THE CAR TO THE SERVICE MANAGER AT THE DEALERSHIP. I TOOK THE CAR INTO THE DEALERSHIP, AND EXPLAINED WHAT THE REPRESENTATIVE HAD TOLD ME. THE SERVICE MANAGER SAID THAT THERE WAS NO "CASE FILE" OPENED ON MY VEHICLE AND THAT NOBODY FROM CHRYSLER JEEP HAD CONTACTED THEM. A COUPLE WEEKS LATER I RECEIVED A CALL FROM CHRYSLER JEEP SAYING THAT THE CASE FILE WAS "CLOSED" BECAUSE "I FAILED TO TAKE THE CAR IN TO THE DEALERSHIP". LAST TUESDAY (FEBRUARY 3RD) AFTER A REALLY BAD SNOWSTORM I WAS DRIVING HOME WHEN THE PERSON IN THE LANE NEXT TO ME BEGAN SLIDING INTO MY LANE. I BEGAN APPLYING BRAKE BUT IT WAS OBVIOUS THAT I NEEDED TO APPLY POWER TO GET AHEAD OF HER. WHEN I CAME OFF THE BRAKE AND APPLIED HEAVY POWER THERE WAS NOTHING THERE. THE ENGINE REVVED UP BUT THE CAR DIDN'T GO ANYWHERE. THEN THE VEHICLE DROPPED INTO GEAR AND LURCHED REALLY BAD, AND THE BACK END OF THE CAR STARTED TO SPIN AROUND ON ME. ALL OF THE SUDDEN THE FRONT TIRES STARTED DIGGING IN AND WHIPPED ME STRAIGHT. I WAS TOTALLY OUT OF CONTROL AND IT SEEMED LIKE THE TRANSMISSION HAD A MIND OF ITS OWN. LUCKILY I DIDN'T HIT ANYTHING BUT DID END UP IN A PARKING LOT. AFTER SITTING FOR A SECOND (AND THE PERSON WHO ALMOST STRUCK ME STOPPED TO SEE IF I WAS OK), I PUT THE CAR BACK IN GEAR AND DROVE BACK OUT ONTO THE STREET AND IMMEDIATELY A "4-WHEEL DRIVE NOT AVAILABLE" ERROR MESSAGE CAME ON. THIS CAR IS DANGEROUS. CHRYSLER JEEP HAS SHOWN ONLY SUPERFICIAL INTEREST IN FIXING THE PROBLEM. IT SHOULDN'T BE DRIVEN ON SNOWY ROADS. I HOPE THAT SOMEONE WITH THE AUTHORITY TO DO SOMETHING CAN ADDRESS THIS MAJOR ISSUE BEFORE PEOPLE START GETTING KILLED. THIS IS BEYOND A "LEMON" ISSUE. *TR UPDATED 4/12/16 *JS

Mileage: 750

TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

Mileage: 16,000

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED ON OCTOBER 7, 2014 AS SHE PULLED OUT ONTO THE HIGHWAY, THE VEHICLE STALLED. SHE MANAGED TO DRIFT TO THE SIDE OF THE ROAD. SHE LET THE VEHICLE SIT FOR A MINUTE AND THEN RE-STARTED IT. SHE BEAN TO DRIVE AND THE VEHICLE BEGAN TO BUCK AND LOST POWER. SHE PULLED OVER FOR A SECOND TIME AND LET IT SIT FOR A MINUTE, ATTEMPTED TO RE-START IT WHICH WAS SUCCESSFUL, BUT SHE COULDN'T GO OVER 25 MPH. SHE DROVE TO THE DEALER. THE DEALER KEPT THE VEHICLE FOR A WEEK. A DIAGNOSTIC TEST REVEALED A PROBLEM WITH THE TRANSMISSION. ONE MONTH LATER, AS SHE WAS PULLING OUT ONTO THE MAIN ROAD, THE VEHICLE LOST POWER AGAIN. SHE MANAGED TO GET THE VEHICLE TO THE DEALER. A DIAGNOSTICS TEST REVEALED THE VEHICLE SHUT OFF, DUE TO LOW OIL. THE CONSUMER CLAIMED THE VEHICLE WASN'T SCHEDULED FOR AN OIL CHANGED FOR ANOTHER 1,000 MILES. THE DEALER ADVISED THE CONSUMER TO BRING THE VEHICLE BACK WITHIN 3,000 TO SEE IF THE VEHICLE WAS BURNING OIL. *JB

THE NEW 9-SPEED TRANSMISSION ON THE VEHICLE SHIFTS VERY POORLY. VERY HARSH SHIFTS AT SLOW SPEEDS FROM 1ST TO 2ND GEAR. THERE HAS BEEN A FEW TIMES WHEN THE CAR DID NOT WANT TO SHIFT OUT OF FIRST AND WHEN IT DID, IT SLAMMED REAL HARD INTO SECOND GEAR. ALSO, CAR WILL NOT SHIFT INTO 9TH GEAR UNLESS YOU ARE COASTING DOWNHILL AND GOING OVER 70 MPH AND WHEN IT DOES, THERE IS A CLUNKING NOISE. ALSO WHEN DRIVING AND NEED TO ACCELERATE SUDDENLY, THERE IS A VERY LARGE LAG TIME FROM WHEN YOU STEP ON THE GAS PEDAL AND WHEN THE CAR REACTS ABOUT 4-6 SECONDS. *TR

Mileage: 1,500

THE FIRST INCIDENT IN OCTOBER JEEP CAME TO COMPLETE STOP ON HIGHWAY.ALSO WOULD ACCELERATE ON ITS OWN. IT WAS TOWED TO DEALERSHIP. THEY DROVE IT SENT INFO TO CHRYSLER THEY SAID IT NEEDED TRANSMISSION REPLACED. WAS IN SHOP 22 DAYS. DEC.30 2014 TOWED BACK TO DEALERSHIP, FOR SEVERAL ISSUES. WOULD NOT TAKE OFF WHEN YOU PRESSED GAS PEDAL AFTER 2 ATTEMPTS IT LUNGE AND BEGAN MOVING , DRIVING IN TRAFFIC PRESSED THE BRAKE AND IT DID NOT SLOW DOWN INSTEAD IT SPEED UP AFTER PRESSING BREAK HARDER IT SLOWED. FEW DAYS LATER IT WOULD NOT SHIFT OUT SOUNDED LIKE IT IN FIRST GEAR.THEY ONCE AGAIN REPLACED THE TRANSMISSION AND UPDATED THE SOFT WARE . IT SOUNDS LIKE THE SHOCKS ARE BAD BUT THEY DIDN'T ADDRESS THIS ISSUE EITHER. IT RIDES AND FEELS LIKE IT SWAYS ALL OVER THE ROAD. THIS JEEP CHEROKEE LATITUDE WAS BOUGHT NEW IN 2014 . I THINK IT IS SERIOUSLY A ROAD HAZARD. *TR

Mileage: 10,600

WHILE TURNING AT A STOP LIGHT THE CAR SLIPPED INTO NEUTRAL. CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE ON DASH, PARKING BRAKE LIGHT CAME ON AND ALSO TRACTION CONTROL LIGHT. PULLED OVER AND RESTARTED CAR STILL WOULD NOT ENGAGE INTO TO DRIVE. HAD TO LET CAR SIT FOR 30 MINUTES THEN RESTARTED AND WENT BACK IN TO DRIVE. MADE IT TO DEALERSHIP BUT SLIPPED OUT OF GEAR ONE MORE TIME ON THE 20 MINUTE DRIVE. THE EXACT THING HAS HAPPENED 2 MORE TIMES AND HAS NOW BEEN AT THE DEALERSHIP 3 TIMES IN 2 WEEKS. AFRAID FOR MY SAFETY AT THIS POINT! *TR

Mileage: 12,001

WHILE DRIVING ON FLAT TERRAIN AT A CONSTANT HIGHWAY SPEED THE CAR SUDDENLY DECELERATED FOR A FEW SECONDS WITH THE TACHOMETER NEEDLE SWAYING BACK AND FORTH AND THEN RETURNED TO NORMAL OPERATION. THIS RECURRED 5 MINUTES LATER. THE DEALER INDICATED THAT IT WAS A TRANSMISSION SOFTWARE PROBLEM AND LOADED THE LATEST SOFTWARE RELEASE. TWO WEEKS LATER THE PROBLEM OCCURRED AGAIN. *TR

Mileage: 7,700

DRIVING ON LOCAL STREET ABOUT 25 MPH WHEN SERVICE TRANSMISSION WARNING COMES ON. VEHICLE WOULD NOT SHIFT BEYOND 2ND GEAR, TRANSMISSION BEGAN SLIPPING AND EVENTUALLY WOULD ONLY SHIFT INTO DRIVE OR REVERSE AFTER DELAYS OF ABOUT TEN SECONDS. VEHICLE NEEDED TO BE TOWED IN TO DEALER. *TR

Mileage: 7,200

I BOUGHT THIS 2014 JEEP CHEROKEE SPORT IN AUGUST 2014. IT HAD APPROX. 300 MILES ON IT. NOTICED A STRONG "SHIMMY" IN THE JEEP AFTER IT SHIFTS TO 2ND GEAR. THE SHIMMY GOES AWAY AFTER INCREASED SPEED. TOOK IT TO THE DEALER AND THE TECH DROVE IT AND NOTICED THE SHIMMY ALSO. HE CHECKED FOR ANY SBS. CHRYSLER SAID TO REPLACE THE FRONT HALF-SHAFTS. THIS WAS DONE 2 WEEKS LATER. THE SHIMMY WAS STILL THERE WHEN I PICKED IT UP. THE TECH SAID THERE WAS A "BREAK IN PERIOD" OF 3000 MI AND IT WOULD GO AWAY. THERE IS NO SUCH THING AS A BREAK IN PERIOD FOR THIS PART. THE VEHICLE HAS HAD 3 SOFTWARE UPGRADES ON THE TRANNY TO EASE HARSH SHIFTING. THIS WORKS FOR ABOUT 1 MONTH AND THEN BACK TO HARSH SHIFTING. THE SHIFTING GETS BETTER AS THE VEHICLE WARMS UP BUT THE SHIMMY IS THERE NO MATTER WHAT TEMP. TALKED TO THE SERVICE MANAGER AT THE DEALER AND HE RODE IN IT TODAY (1/21/14) AND NOTICED THE SHIMMY. WE THEN DROVE ANOTHER 2014 JEEP CHEROKEE, IT DID NOT HAVE A SHIMMY HE SAID HE WOULD REOPEN THE STAR CASE WITH CHRYSLER TO TRY TO RESOLVE THE ISSUE..THIS IS A $30,000 VEHICLE WITH 2000 MILES. IT SHOULD NOT BE DOING THIS, AND I AM SICK OF HEARING "THIS IS NORMAL" FROM SERVICE TECHS WHEN THEY HAVE NO CLUE WHY IT IS DOING THIS. WHEN IT GOES BACK IN THIS TIME, THIS WILL NUMBER 3. IF IT IS NOT REPAIRED CORRECTLY AND THE SHIMMY AND TRANS. ISSUES ARE STILL THERE, CHRYSLER WILL BUYING IT BACK PER LEMON LAW. *TR

Mileage: 300

ON DECEMBER 7TH, THE CAR (2014 JEEP CHEROKEE WITH 12,600 MILES) LOST POWER UNEXPECTEDLY WHILE I APPROACHED A STOPLIGHT, AND HAD TO BE COASTED TO THE SIDE OF THE ROAD. WE WAITED APPROXIMATELY 10 MINUTES, AND IT RESTARTED. NO WARNING OR CHECK ENGINE LIGHTS CAME ON. OVER THE NEXT SEVERAL DAYS, WE HAD APPROXIMATELY 3 INSTANCES WHERE THE CAR EITHER WOULDN'T START, OR WOULD LOSE POWER. STILL NO WARNING LIGHTS CAME ON INDICATING AN ISSUE. AS WE BELIEVED THIS TO BE A POTENTIAL SAFETY ISSUE, WE TOOK IT TO THE LOCAL JEEP DEALERSHIP AND ASKED THEM TO CHECK IT OUT. THEY KEPT IT FOR 6 DAYS AND INDICATED THAT THEY COULD NOT RECREATE THE ISSUE. WE PICKED THE CAR UP ON DEC. 16TH. ON DECEMBER 25 THE CAR AGAIN LOST ALL POWER WHILE DRIVING (LOST ENGINE, POWER STEERING, AND POWER BREAKS). FORTUNATELY THIS OCCURRED ON A LOCAL ROAD AND THE CAR WAS ABLE TO BE COASTED TO STOP WITHOUT INCIDENT. THIS TIME SEVERAL INDICATORS ILLUMINATED INCLUDING THE 'CHECK ENGINE' LIGHT. WE HAD THE CAR TOWED THE NEXT DAY TO THE SAME DEALER. AT THE TIME OF THIS WRITING, THE DEALERSHIP HAS HAD THE CAR 22 DAYS, AND STILL HAVE NOT BEEN ABLE TO DIAGNOSE THE ISSUE. THEY DID REPLACE THE PCM, HOWEVER THIS DID NOT CORRECT THE ISSUE. I'M FILING THIS COMPLAINT BECAUSE OF THE POTENTIAL SAFETY ISSUE. I ALSO HAVE A CONCERN BECAUSE JEEP IS NOT ABLE TO PROPERLY DIAGNOSE THE PROBLEM IN A REASONABLE AMOUNT OF TIME. *TR

Mileage: 12,600

DRIVING ON MAJOR HIGHWAY. HEARD LOUD BANG THEN "SERVICE TRANSMISSION INDICATION AND LOSS OF TRACTION" CAME ON. I LOST ALL POWER WITH NO WAY TO KEEP UP MY SPEED. I HIT MY 4 WAY FLASHERS AND THE TRACTOR TRAILER TRUCK BEHIND ME HAD TO BRAKE HARD AND WENT INTO THE GRASS MEDIAN. I FINALLY COASTED TO THE BERM AND WE GOT OUT TO MAKE SURE EVERYBODY WAS OK. THIS COULD HAVE ENDED IN A VERY DIFFERENT WAY. I FEEL IT IS NOT SAFE FOR ME OR MY FAMILY TO DRIVE THE VEHICLE. IF THE TRACTOR TRAILER DRIVER WAS NOT PAYING ATTENTION I COULD HAVE BEEN KILLED. *TR

Mileage: 14,000

TWO PROBLEMS CAME UP AT AROUND THE SAME TIME. THE CAR WAS DELIVERED WITH THE TRANSMISSION 4 QUARTS LOW ON FLUID. THE CAR WAS SLIPPING OUT OF GEAR, LURCHING AND SHUDDERING. THE TRANSMISSION IS A SEALED UNIT SO THERE WAS NO WAY FOR ME TO KNOW THAT. THEN THE DASH DISPLAY WENT COMPLETELY DARK. NO FEEDBACK WAS GIVEN, ITS A DIGITAL DISPLAY. SO I HAD NO SPEEDOMETER, TACHOMETER ETC AND THE WARNING LIGHTS WERE OUT. I FEEL LIKE A VEHICLE WITH NO DASH DISPLAY THAT SLIPS OUT OF GEAR WHEN PASSING OR LURCHES FORWARD WHEN STOPPING COULD BE DANGEROUS TO OTHER DRIVERS AND PEDESTRIANS. *TR

Mileage: 3,000

ON 6/24/2014 WAS DRIVING DOWN HIGHWAY WHEN ENGINE LIGHT CAME ON FOR THE FIRST TIME, THERE WAS NO LOSS OF POWER OR ANYTHING THE LIGHT JUST CAME ON. CALLED DEALERSHIP AS I HAD ONLY HAD THE VEHICLE 35 DAYS. BROUGHT IT IN WAS THE AIR INTAKE DEALERSHIP HAD IT FOR 5 DAYS. THEN IN OCTOBER 27TH ENGINE LIGHT CAME ON AGAIN. CALLED DEALERSHIP BROUGHT IT BACK IN LIGHT WENT OFF WHEN I BROUGHT IT UP THERE HAD THEM CHECK FOR RECALLS. 10/31/2014 BROUGHT IT BACK AS LIGHT WAS ON AGAIN.11/15 BROUGHT IN BECAUSE IT WAS NOT SHIFTING PROPERLY IT WAS LIKE THE LOWER GEAR DIDN'T WANT TO GO INTO THE HIGHER GEARS AND SHIFTING REALLY HARD, THEY HAD IT FOR TWO DAYS THIS TIME. . DURING THANKSGIVING TIRE LIGHT CAME ON THE FACTORY TIRE HAD A DEFECT AND HAD TO GO TO THE GOODYEAR DEALER FOR THEM TO REPLACE IT. DEC 27TH CALLED DEALERSHIP AGAIN ITS NOT SHIFTING CORRECTLY AND ENGINE LIGHT IS ON AGAIN, AT A STOP IT JERKED BACK AND I HAD TO TURN THE CAR OFF AND RESTART IN NEUTRAL TO PUT BACK INTO PARK. ALL THE LIGHTS CAME ON IN THE DASH. I THOUGHT I HIT SOMETHING BUT WAS JUST THE TRANSMISSION ACTING UP. IT RED LINES BEFORE SWITCHING GEARS TOOK IT TO THE DEALERSHIP ON 12/31/14 TO FIGURE OUT WHY THIS IS STILL GOING ON. . AS OF 1/11/15 IT IS STILL AT THE SHOP AS THEY ARE WAITING ON MORE "UPDATES" FROM CHRYSLER. *TR

Mileage: 1,436

EARLIER I REPORTED ABOUT HAVING TROUBLE IN SECOND GEAR. NOW THE TRANSMISSION IS HAVING PROBLEM AND SERVICE TRANSMISSION LIGHT CAME ON IN A BRAND NEW CAR WITH JUST UNDER 7000 MILES. THE PROBLEM STARTED WITH JERKS DURING GEAR SHIFTS FROM PARK TO DRIVE AND VICE-VERSE. THEN, I COULD FEEL JERKS WHILE SHIFTING FROM 4TH TO 5TH GEAR AND WHEN IT WOULD SHIFT BACK TO 4TH FROM 5TH, THE ENGINE WOULD REV UPTO 2000 RPM AND THEN SLOW DOWN. THAT WAS KIND OF DANGEROUS AS IT WOULD ACCELERATE THE VEHICLE WHERE YOU NEED IT TO STOP. ALL OF A SUDDEN, THE SERVICE TRANSMISSION LIGHT CAME ON THE VEHICLE WOULD NOT MOVE FROM 6TH GEAR AND I HAD TO STOP ON THE SIDE OF THE HIGHWAY. AFTER SWITCHING THE ENGINE OFF AND ON AGAIN, THE VEHICLE STARTED DRIVING BUT THE SAME PROBLEM STARTED REPEATING. I WAS ON A VACATION DRIVING UP NORTH IN NORTH HAMPSHIRE, VERMONT AND NEW YORK AND I HAD TO GET BACK HOME. SOMEHOW I WAS ABLE TO MAKE IT HOME. I'M STILL WAITING FOR THE DEALER TO GIVE ME A CONFIRMATION ABOUT A LOANER CAR SO THAT I CAN GIVE IT FOR REPAIRS. *TR

Mileage: 6,800

THE FOLLOWING ARE DESCRIPTIONS OF VARIOUS ISSUES ENCOUNTERED WITH THE AUTOMATIC 9-SPEED TRANSMISSION ON THE 4-CYLINDER 2WD 2014 JEEP CHEROKEE (LATITUDE). OBSERVATIONS OCCURRED IN FIRST 5000 MILES SINCE NEW. 1. SOMETIMES, WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, THE CAR LUNGES FORWARD. NORMALLY, ITS ANNOYING, BUT SOMETIMES, WHEN STOPING AT A CROSS-WALK CAR LUNGES AT PEDESTRIANS. NO INCIDENTS YET, BUT IT CAN STARTLE OR ANGER PEDESTRIANS. ALSO, WHEN PULLING UP TO A TIGHT INTERSECTION, CAR SOMETIMES LUNGES FORWARD CAUSING NOSE OF VEHICLE TO PROTRUDE INTO INTERSECTION. (SOMEWHAT MITIGATED BY FLASH UPDATED, BUT NOT COMPLETELY RESOLVED) 2. OFTEN, BUT NOT ALWAYS, DURING GENTLE AND SMOOTH ACCELERATION WHEN SHIFTING FROM 1ST TO 2ND GEAR VEHICLE APPEARS TO STAY TOO LONG IN 1ST GEAR RESULTING IN DECREASED POWER, THEN WHEN IT SHIFTS TO 2ND GEAR, THE VEHICLE LUNGES FORWARD MOMENTARILY BEFORE RESUMING NORMAL ACCELERATION. (ALSO, OCCURS, BETWEEN 2ND AND 3RD GEAR, BUT TO A LESSER EXTENT.) 3. A FEW TIMES DURING FIRM ACCELERATION TRANSMISSION HESITATES RESULTING IN COMPLETE LOSS OF POWER FOR 1 OR 2 SECONDS. 4. ONCE, WHEN DRIVING DOWN HILL, THE THE BRAKE WAS APPLIED AND VEHICLE WAS STOPPED. THE TRANSMISSION WAS SWITCHED FROM DRIVE TO REVERSE, AND WHEN BRAKE PRESSURE WAS RELEASED THE VEHICLE CONTINUED TO ROLL FORWARD (DOWNHILL) FOR APPROXIMATELY 2 OR 3 FEET BEFORE THE TRANSMISSION FINALLY ENGAGED AND WENT INTO REVERSE.

Mileage: 100

WHILE TRAVELING ON A TRIP, I NOTICED I WAS LOOSING SPEED WHILE GOING DOWN A 4 LANE ROAD. I LOOKED AT THE CONTROL CENTER AND THE MESSAGE WAS "SERVICE TRANSMISSION AND THE CHECK ENGINE LIGHT WAS ON". I WAS LOSING SPEED SO PULLED OFF ON THE SIDE OF THE ROAD. THE ENGINE HAD QUIT RUNNING AND THE JEEP WOULD NOT GO INTO ANY GEAR. WE WERE IN THE DESERT 40 MILES FROM NO WHERE! CALLED A TOW SERVICE THEY TOOK US TO THE NEAREST JEEP DEALER. NEXT MORNING THE DEALERSHIP CALLED AND SAID OUR JEEP WAS READY TO GO. SECOND TIME JULY 14, 2014 WHILE TRAVELING ON A 2 LANE HIGHWAY I NOTICED I WAS LOSING SPEED. THE MESSAGE CENTER SAID " CHECK BATTERY" AGAIN THE ENGINE SHUT DOWN AS I WAS MOVING TO THE SIDE OF THE ROAD. CONTACTED THE SERVICE DEPT. OF OUR DEALERSHIP. WAS TOLD TO WAIT 10 MIN. THEN TRY TO START THE JEEP. IT DID START AND WE MADE IT BACK HOME. THIRD TIME, NOV. 20, 2014 WHILE TRAVELING NOTICED THE JEEP WOULD SPEED UP WHEN I LET OFF THE ACCELERATOR TO SLOW DOWN OR COAST. IF I APPLIED THE BRAKE THE JEEP WOULD THEN SLOW DOWN. NOTICED EVERY TIME I LET OFF THE GAS THE JEEP WOULD SPEED UP NOT SLOW DOWN. ABOUT 30 MIN. MORE OF TRAVELING TIME I AGAIN GOT THE MESSAGE "SERVICE TRANSMISSION WITH THE ENGINE LIGHT ON. I GOT OVER TO THE SIDE OF A 6 LANE INTERSTATE HIGHWAY AND CALLED FOR A TOW TRUCK AGAIN WAS TAKEN TO THE NEAREST DEALERSHIP. AT THAT POINT 12, 967 MILES ON THE ODOMETER. SIX DAYS LATER WHEN THE DEALERSHIP GOT AROUND TO THE DIAGNOSIS ON THE JEEP THEY SAID IT NEEDS A NEW NINE SPEED TRANSMISSION. WE WERE HOME AT THAT TIME 460 AWAY FROM WHERE WE HAD TO LEAVE THE JEEP WHEN IT QUIT RUNNING. BEING STRANDED ON THE SIDE OF A ROAD IN A NEW VEHICLE IS NOT SAFE BUT UNACCEPTABLE PERFORMANCE FOR A NEW VEHICLE. *TR

Mileage: 3,156

VEHICLE HAS BEEN TAKEN TO DEALER FOR SAME ISSUE 4 TIMES. THE INFORMATION REFLECTED INDICATES THE FIRST TIME THAT WE BROUGHT THE CARE IN. INITIALLY WE TOOK THE CARE IN BECAUSE VEHICLE WAS SHIFTING ROUGHLY AND WOULD SOMETIMES DELAY BEFORE ENGAGING GEAR WHEN PRESSING ACCELERATOR. AFTER VEHICLE REPROGRAMMED AND RETURNED TO CUSTOMER IT WAS BEING DRIVEN ON FREEWAY AT NORMAL SPEEDS WHEN THE CHECK TRANSMISSION LIGHT CAME ON, TOLD DRIVER TO PULL OVER AND THE VEHICLE LOST ABILITY TO ACCELERATE. VEHICLE COASTED TO SIDE OF FREEWAY AND WAS TOWED TO DEALER WHO ATTEMPTED TO FIX VEHICLE. VEHICLE RETURNED TO CUSTOMER, A SHORT TIME LATER VEHICLE HAD SAME ISSUE ON FREEWAY. AGAIN TOWED TO DEALER WHO AGAIN ATTEMPTED TO REPAIR VEHICLE AND REPLACED TRANSMISSION. A COUPLE OF MONTHS LATER WHILE DRIVING ON THE FREEWAY AGAIN VEHICLE EXHIBITED SAME EXACT BEHAVIOR. WAS TOWED TO DEALER AWAITING RESOLUTION OF ISSUE. THIS PROBLEM REPRESENTS A SIGNIFICANT SAFETY HAZARD. REVIEW OF SIMILAR INCIDENTS ON THIS WEBSITE AS WELL AS OTHER WEBSITES INDICATES THIS IS A WIDESPREAD PROBLEM THAT TENDS TO OCCUR AT HIGH RATES OF SPEED WHEN A COMPLETE LOSS OF VEHICLE POWER IS DANGEROUS TO BOTH THOSE DRIVING THE AFFECTED VEHICLE AND THOSE ON THE ROAD. *TR

Mileage: 3,616

MY WIFE WAS ON HER WAY TO WORK FOR THE LAST DAY BEFORE CHRISTMAS AND GOT 2 BLOCKS FROM THE HOUSE BEFORE CALLING FOR HELP. THE VEHICLE LOST POWER AND LUCKILY SHE WAS ABLE TO GET OFF OF THE ROAD. IT WAS RAINY BOTH THE DAY BEFORE AND THAT MORNING ALSO. SHE SAID THERE WAS A MESSAGE THAT CAME UP SAYING SHIFT INTO PARK AND START THE CAR. SHE COULDN'T GET IT TO START AGAIN. I MET HER AND AFTER TRYING, GOT THE CAR GOING BUT NOTICED THAT I DIDN'T FEEL ANY RESPONSE OR HEAR ANY ENGINE REVVING WHEN PUSHING THE GAS PEDAL DOWN. IT ALSO SEEMED TO START FAIRLY ROUGH. SHE TOOK MY VEHICLE TO WORK. I CHECKED THE VEHICLE LATER AND IT STARTED OK. THE BATTERY VOLTAGE WAS THE NORMAL 12.6V AND 14.7V WHEN RUNNING. AT FIRST I THOUGHT IT WAS A FLUKE. THE NEXT DAY AS THE VEHICLE WOULDN'T START. WE DECIDED TO WAIT UNTIL FRI MORNING WITH CHRISTMAS BEING THURS. THE VEHICLE DID START BEFORE THE FLATBED TOWED IT OFF TO THE DEALER. THE DEALER HAD THE VEHICLE ALL DAY AND WAS ABOUT READY FOR ME TO PICK IT UP WHEN THEY NOTICED A LOSS IN PRESSURE AT THE FUEL PUMP AND DECIDED TO REPLACE IT. AFTER WE GOT THE VEHICLE BACK IT RAN OK FOR A FEW DAYS BUT THEN ON 1/3/2015 IT CUT OUT AGAIN ABOUT TWO BLOCKS FROM OUR HOUSE IN THE OTHER DIRECTION.. IT WAS AGAIN RAINY OUTSIDE. SHE AGAIN SAW THE SAME MESSAGE. I MET HER AND GOT IT STARTED AGAIN BUT ALSO AGAIN NOTICED NO REACTION TO STEPPING ON THE GAS PEDAL. WHEN I SHIFTED IT INTO REVERSE IT THEN SEEMED TO REACT TO GIVING IT GAS FINE AND DROVE HOME OK. WE TOOK IT TO CHURCH AND AROUND TOWN THE NEXT DAY AND IT SEEMED FAIRLY NORMAL. HAVING GONE THROUGH ROUGH SHIFTING PROBLEMS WITH THIS VEHICLE EARLY AND TWO TRANSMISSION PROBLEMS WITH CHRYSLER GRAND VOYAGERS AND THEN THIS JEEP AND THE ARTICLES ON THIS SITE THAT SEEM TO BE POINTING TO JEEP TRANSMISSIONS I THINK CHRYSLER BETTER COME UP WITH THE RIGHT FIX VERY SOON BEFORE SOMEONE GETS KILLED. *TR

Mileage: 21,200

TRANSMISSION SHIFTS VERY HARD, MAKES DRIVING DANGEROUS WHEN THE CAR WON'T SHIFT OR GO FROM A STOP. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE AT A STOP, THE SERVICE TRANSMISSION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED IN THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

Mileage: 68,000

THERE HAD BEEN SEVERAL MINOR INCIDENTS BEFORE DECEMBER,2014 BUT HAS BEEN GETTING STEADILY WORSE. ON 12/8/14 I BACKED OUT OF MY DRIVE WAY ON TO THE STREET AND SHIFTED INTO DRIVE AND THE CAR WOULD NOT MOVE. THERE IS A MESSAGE THAT COMES ON:SHIFT INTO PARK AND START THE CAR--WHICH I DID PULLED BACK INTO THE DRIVE WAY AND PULLED OUT AGAIN ONLY TO GET THE SAME PROBLEM GOT THE SAME MESSAGE REPEATED THE ACTIONS AND THE CAR BECAME DRIVABLE. I TOOK IT INTO THE DEALER ON DEC 11, 2014 THEY HAD IT FOR TWO DAY AND TOLD ME THE CAR SOFTWARE WAS RESET. ON DECEMBER 18, 2014 AT 65 MPH THE CAR LOST ALL POWER ON THE FREEWAY AND I HAD TO COAST ACROSS 5 LANES AND HAD THE SAME MESSAGE. I RESTARTED THE CAR AND IT DROVE OK. I CALLED JEEP THE NEXT DAY AND HAVE A CLAIM NUMBER. MY REGULAR DEALER CAN'T TAKE IT FOR 10 DAYS SO I HAVE A APPOINTMENT FOR 12/23 DIFFERENT DEALER. *TR

Mileage: 16,500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS OF THE VEHICLE WOBBLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

WHEN ATTEMPTING TO TURN FROM A CENTER LEFT TURN LANE THE VEHICLE FAILED TO UP SHIFT CAUSING A NEAR COLLISION WITH ONCOMING TRAFFIC. ALSO, I WAS ALMOST REAR ENDED WHEN THE VEHICLE FAILED TO UP SHIFT AFTER A RIGHT TURN. *TR

Mileage: 4,600

PURCHASED A 2014 CHEROKEE TRAILHAWK WITH 0 MILES ON OCT 25. AT 200 MILES, AND 48 HOURS LATER I TOOK IT ONTO THE BEACH. AS SOON AS IT GOT INTO THE SAND, IT DROPPED TO 2ND GEAR AND RPMS SHOT UP TO JUST OVER 3000. CAR WOULD NOT SHIFT OUT OF SECOND. TEMP WENT UP TO 230. LATER ON ALL COMPUTERS IN CAR STARTED TO FLASH LIKE WHITE NOISE. BROUGHT IT BACK TO THE DEALER AND WAS GIVEN A VARIETY OF EXCUSES. BAD ABS SENSOR, LOOSE FUSE ETC. WENT TO PICK THE CAR UP FROM THE DEALER AFTER HOURS WHEN THEY WERE CLOSED. AS SOON AS I TURNED IT ON, FLASHING WHITE NOISE ON ALL THE SCREENS.I ALSO TOOK IT ON THE BEACH A DAY OR TWO LATER, AND AGAIN CAR WOULDN'T SHIFT OUT OF SECOND GEAR ON THE BEACH. THE CAR NOW BEGAN TO SHIFT VERY ERRATICALLY. IT WOULD UP SHIFT VERY FAST ACCELERATE WHEN MY FOOT WAS NOT ON THE GAS. WHEN COMING TO A STOP IT WOULD DOWN SHIFT SO HARD. WHEN I BROUGHT THE CAR BACK TO THE DEALER, (NOW WITH 700 MILES ON IT) THEY TOLD ME THEY WERE REPLACING THE ENTIRE TRANSMISSION. THEY HAVE HAD THE CAR FOR 3 WEEKS TOTAL. FINALLY PICKED UP THE CAR LAST WEEK.WHEN I GOT INTO THE CAR THE ODOMETER READY 6000 MILES! I DROPPED IT OFF WITH 700.I TOLD HIM FOR THE 3RD TIME THAT I DID NOT WANT IT. I HAVE ALSO BEEN DEALING WITH A JEEP RESOLUTION TEAM FROM CHRYSLER.ITS BEEN A WEEK, THE CAR IS SHIFTING MORE ERRATIC THAN IT HAS SINCE THE NEW TRANSMISSION. THE SUNROOF LEAKS WATER, THE WINDSHIELD IS CONSTANTLY FOGGED AND LOOKS LIKE THERE IS A CLEAR COAT THAT MAY HAVE GOTTEN ON THE CAR THAT MAKES IT IMPOSSIBLE TO SEE WHEN DRIVING. ALSO, WHEN I TURN THE FLOOR HEAT ON, THE FRONT DEFROSTER COMES ON.CHRYSLER CONTACTED ME ON FRIDAY, AND MY JEEP HAS OFFICIALLY BEEN DEEMED A LEMON, AND I AM ENTITLED TO A REPLACEMENT. I DON'T WANT A REPLACEMENT. I WANT A FULL REFUND AND TO HEAD OVER TO THE TOYOTA DEALER. *TR

Mileage: 200

I WAS TRAVELING ON THE FREEWAY DURING RUSH HOUR TRAFFIC IN THE LEFT LANE, TRAFFIC WAS STOP AND GO. TRAFFIC SLOWED DOWN, ONCE TRAFFIC STARTED MOVING AGAIN I STEPPED ON THE GAS BUT THE CAR WOULD NOT ACCELERATE, IT WOULD NOT RESPOND AT ALL. I LOOKED AT THE DASH BOARD AND A SERVICE TRANSMISSION MESSAGE APPEARED ON THE SCREEN. I ALSO HAD A (P)! LIGHT ON BUT THE PARKING BRAKE WAS NOT ON. I TRIED TURNING THE CAR OFF AND TURNING IT BACK ON AND THE CAR JERKED VERY STRONGLY BECAUSE I WAS IN TRAFFIC I THOUGHT SOMEONE HAD HIT ME BUT IT WAS MY CAR THAT HAD SHAKEN VERY VIOLENTLY. I PUT IT IN NEUTRAL IT ROLL JUST A BIT AND THEN WOULD NOT MOVE THE CAR WOULD NOT MOVE AT ALL. CHP HAD TO TOW ME OFF THE FREEWAY. AFTER A DAY AT THE DEALER, WE WERE TOLD IT WAS A BAD CONNECTION BETWEEN THE COMPUTER AND THE TRANSMISSION AND THAT THE CAR WAS NOW FIXED. I WAS LUCKY NO ONE HIT ME WHILE I WAS STUCK IN THE MIDDLE OF THE FREEWAY AND THAT MY KIDS WERE NOT IN THE CAR. I DRIVE ON THE FREEWAY ALL THE TIME, THE CAR IS LESS THAN A YEAR OLD AND I AM VERY AFRAID TO DRIVE THIS CAR. AFTER READING OTHER SIMILAR CASES I FEEL THIS IS A MAJOR SAFETY ISSUE WITH THIS TYPE OF CAR AND THAT SOMEONE (NTSB) SHOULD REVIEW TRANSMISSION ISSUES WITH THESE CARS FURTHER. *TR

Mileage: 10,720

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH THE ELECTRONIC TRANSMISSION DISENGAGED AND THE VEHICLE STARTED DECELERATING TO A STOP.. LUCKILY THE TRAFFIC WAS LIGHT AND I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMING TO A STOP. THE VEHICLE DID NOT ROLL , IT STARTED SLOWING AS IF BRAKING., I WAS LUCKY TO NOT BE REAR ENDED, THERE WAS NO FOR WARNING AND PROBABLY NO BRAKE LIGHTS. I FEEL THE VEHICLE IS UNSAFE TO DRIVE AND WANT TO KNOW WHY IT JUST SHUT DOWN AT 70 MILES PER HOUR, IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT IF THE TRAFFIC HADN'T BEEN SO LIGHT. ARTICLES ON THE INTERNET INDICATE THE LAUNCH OF THE VEHICLE WAS DELAYED BY TRANSMISSION FAULTS. I BELIEVE IT WAS PUT INTO PRODUCTION FAULTY. PLEASE INVESTIGATE. *TR

Mileage: 6,000

WHILE TRAVELING AT 45 MILES PER HOUR, THE TRANSMISSION MAKE A "THUNK" AND STOPPED WORKING. I HAD NO POWER WHEN PUSHING ON THE GAS PEDAL. I HAD TO FIND A WAY TO SAFELY PULL OFF THE ROAD. THIS IS THE FOURTH INCIDENT WITH THE TRANSMISSION BUT THE FIRST ONE THAT OCCURRED WHILE ACTUALLY DRIVING THE VEHICLE. CHRYSLER HAD JUST REPLACED THE VALVE BODY OF THE TRANSMISSION 10 DAYS PRIOR TO THE NOV. 30 INCIDENT AND PRIOR TO THAT "FLASHED" THE TRANSMISSION SOFTWARE. I WAS TOLD ALL OF THESE "FIXES' WOULD WORK. THEY ARE NOW REPLACING THE ENTIRE TRANSMISSION. THIS IS A SAFETY ISSUE AND I HAVE NO CONFIDENCE THAT THE "NEW" TRANSMISSION BEING PUT IN MY JEEP WILL RESOLVE THE PROBLEM. *TR

Mileage: 17,827

WHILE WAITING AT A STOP LIGHT AFTER IT TURNED GREEN I PUT MY FOOT ON THE GAS PEDAL AND I HEARD A POPPING SOUND. THERE WAS NO RESPONSE ON THE PEDAL SO WE PUSHED IT OFF THE ROAD. CALLED A TOW TRUCK AND IT WAS TAKEN TO THE CHRYSLER DEALERSHIP WHERE THEY DIAGNOSED IT AS A FAILED TRANSMISSION. A NEW TRANSMISSION WAS SHIPPED FROM DETROIT AND INSTALLED AFTER 3 WEEKS. WHILE RESEARCHING THIS NEW 9 SPEED TRANSMISSION I DISCOVERED THE FLEET ONE TRANSMISSIONS OFTEN FAIL. *TR

Mileage: 9,000

AT A HIGHWAY CRUISING SPEED, WHEN THE GAS PEDAL IS RELEASED AND THE CAR IS ALLOWED TO DECELERATE ITSELF WITHOUT PRESSING THE BRAKE, AT CERTAIN DOWNSHIFTS THE CAR WILL EXPERIENCE A JUMP IN ENGINE RPM OF 1000 AND THE CAR WILL LURCH FORWARD AND ACCELERATE ON ITS OWN. THIS IS ESPECIALLY DANGEROUS WHEN GOING AROUND CURVES OR IF THERE WERE ICE ON THE ROAD OR THE CAR WERE HYDROPLANING. CHRYSLER JEEP HAS NOT RELEASED A FIX OR A RECALL FOR THIS ISSUE AND IT IS BEING SAID THAT IT IS NORMAL FOR THE TRANSMISSION TO DO THIS. I BELIEVE IT IS A DANGEROUS CONDITION WITH HIGH POTENTIAL FOR ACCIDENTS UNLESS FIXED. *TR

Mileage: 1,450

TRAVELING ON PARKWAY AT APPROX 65 MPH WITH CRUISE CONTROL ON. VEHICLE SUDDENLY LOST POWER, SERVICE TRANSMISSION MESSAGE DISPLAYED, TRACTION CONTROL WARNING LIGHT AND CHECK ENGINE LIGHT BOTH ILLUMINATED. HAD TO ROLL TO SIDE OF ROAD. TURNED OFF ENGINE AND RESTARTED. TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT STAYED ILLUMINATED, BUT TRANSMISSION SERVICE MESSAGE WAS NO LONGER DISPLAYING. WAS ABLE TO GET VEHICLE TO DEALER. AWAITING WORD ON CAUSE. *TR

Mileage: 12,505

THE TRANSMISSION ON THIS JEEP HAS NUMEROUS PROBLEMS, BUT SAFETY ISSUE IS THAT VEHICLE ADDS FUEL WHEN YOU ARE SLOWING DOWN OR STOPPING. PRIOR TO SHIFTING DOWN FROM 8TH TO 7TH ON AN INTERSTATE, AND WORSE, WHEN IN CITY TRAFFIC SHIFTING FROM 5TH TO 4TH WHEN THE TACHOMETER ACTUALLY GOES UP 1000 RPM OR MORE CAUSING YOU TO BRAKE HARDER. THIS IS PARTICULARLY DANGEROUS WHEN ON ICE AND HARD PACKED SNOW. THIS IS NOT DECELERATION DUE TO COMPRESSION, BUT AN ACTUAL ADDITION OF FUEL JUST AS IF YOU HIT THE ACCELERATOR. IT HAS DONE THIS SINCE NEW, BUT IS GETTING WORSE AND CHRYSLER HAS NOT ADDRESSED THE ISSUE TO DATE. IT HAS BEEN IN FOR REPAIRS 2 TIMES. *TR

Mileage: 5,485

WHEN CAR IS STARTED YOU TRY AND PUT THE CAR INTO GEAR, WHEN PRESSING THE GEAR SHIFT BUTTON THERE IS A METAL TO METAL GRINDING AND CLICKING SOUND. WHEN I CALLED AND TOLD THE SERVICE ADVISER SO I COULD MAKE AN APPOINTMENT FOR SERVICE HE STATED WHAT WAS GOING ON BEFORE I FINISHED TELLING HIM. ALSO WHEN GOING FROM A COMPLETE STOP OR STOPPING THE CAR, THE CAR WILL ACTUALLY LUNGE FORWARD. SHIFTS VERY HARD WHEN GOING FROM 1 GEAR TO 2 AND 3 GEARS. *TR

Mileage: 2,500

PURCHASED A CERTIFIED PRE-OWNED JEEP CHEROKEE FROM LOCAL CHRYSLER DEALERSHIP WITH 11,000 MILES. ON SECOND DAY OF DRIVING, NOTICED THAT AS THE CAR SHIFTS FROM SECOND TO THIRD GEAR (USUALLY AROUND 17MPH THE ENTIRE CAR JOLTS / SURGES FORWARD. AT TIMES WHEN THIS HAPPENS, I HAVE ACTUALLY THOUGHT I HAVE BEEN BUMPED INTO BY THE CAR BEHIND ME, ONLY TO QUICKLY DETERMINE IT IS THE TRANSMISSION. I HAVE HAD THE VEHICLE INTO SERVICE 3 TIMES. FIRST TIME, RE-FLASHED TRANSMISSION CONTROL MODULE. SECOND TIME, TRANSMISSION CONTROL MODULE FAILED TO ACCEPT PROGRAMMING AND SO WAS REPLACED. THIRD TIME, THEY RE-FLASHED THE CONTROL MODULE AGAIN AND SAID THERE WAS NOTHING MORE THEY COULD DO TO RESOLVE THE ISSUE UNTIL CHRYSLER PROVIDES FURTHER DIRECTION. THIS IS NOT ONLY A NUISANCE, BUT A SAFETY CONCERN. IT DISTRACTS THE DRIVER FROM FOCUSING ON THE ROAD AND EVERY TIME I ACCELERATE FROM A STOP I AM REMINDED THERE IS SOMETHING NOT RIGHT WITH THIS VEHICLE - BUT WITH APPARENTLY NOTHING THE DEALERSHIP CAN DO TO FIX IT. I AM REQUESTING THAT CHRYSLER EITHER PROVIDE A FIX FOR THE PROBLEM, OR REPURCHASE THE CAR BACK FROM ME. *TR

Mileage: 11,300

THE TRANSMISSION CONTINUES TO ACCELERATE WHILE THE BRAKES ARE BEING APPLIED. THESE PROBLEMS ARE THE WORST BETWEEN GOING FROM 3RD TO 2ND AND 2ND TO 1ST GEARS. THE JEEP ACCELERATES WHILE SLOWING DOWN WHEN AMPLE PRESSURE IS APPLIED TO THE BRAKES. HAD TO SWERVE OFF THE ROAD ONTO THE SHOULDER TO AVOID AN ACCIDENT DUE TO THE BRAKES NOT ACTING TIMELY AND THE VEHICLE STILL ACCELERATING DUE TO THE TRANSMISSION. THE BRAND NEW VEHICLE HAS BEEN TAKEN TO CHRYSLER TWO TIMES FOR THIS PROBLEM AND THEY CAN'T 'DUPLICATE' THE PROBLEM. WAS INFORMED 'THE TRANSMISSION IS A LEARNING TRANSMISSION AND WILL ADJUST TO THE DRIVER AND TO WAIT UNTIL FIRST OIL CHANGE AT 3000 MILES TO SEE IF THE PROBLEM PERSIST". THE PROBLEM IS STILL VERY PRESENT AND EVEN WORSENING. NOW, WITH ONLY 1800 MILES ON VEHICLE THE TURN SIGNALS ARE NOT WORKING PROPERLY. THE RIGHT TURN SIGNAL STICKS, STAYS ON OR RANDOMLY TURNS ON. WHILE THE LEFT TURN SIGNAL IS NOT WORKING AT ALL. WHILE DRIVING MY BRAND NEW VEHICLE (NOT EVEN TWO MONTHS OLD) HAVING TO USE HAND SIGNALS TO COMMUNICATE WHEN TURNING LEFT. FURTHERMORE CONSTANTLY TURN RIGHT BLINKER OFF. LESS THEN TWO MONTHS OLD THE VEHICLE WILL NOW GO IN FOR IT'S THIRD REPAIR. THIS VEHICLE IS VERY UNSAFE!! *TR

Mileage: 700

WHILE SLOWING DOWN PREPARING TO STOP, ROUGHLY AROUND 25 MPH, THE TRANSMISSION WILL DOWN SHIFT TO THE NEXT LOWER GEAR, IN DOING SO THE SYSTEM ACCELERATES THE VEHICLE. WE'VE BEEN TOLD THAT THIS IS NORMAL OPERATION BY CHRYSLER. NO, IT'S NOT! WE ALSO HAD THE TRANSMISSION CAUSE THE VEHICLE TO GO INTO LIMP HOME MODE, ALMOST TOTALLY SHUT DOWN ON US WHILE DRIVING. THE VEHICLE HAD TO BE TOWED AS IT WOULD NOT ALLOW US TO PUT THE CAR IN GEAR. TURNS OUT THERE WAS A LEAK IN THE TRANSMISSION LINE AND THE FLUID WAS GATHERING IN THE FRONT BUMPER. WOULDN'T EXPECT A LEAK WITH BARELY 10,000 MILES ON THE CAR. THESE ARE SERIOUS SAFETY ISSUES WITH THE VEHICLE. WHILE PREPARING THIS COMPLIANT, WE DID RECEIVE CONFIRMATION FROM THE DEALERSHIP THAT CHRSYLER WOULD BE SENDING A REPLACEMENT TRANSMISSION FOR THE VEHICLE. WE THINK IT IS STILL IMPORTANT TO DOCUMENT THIS ISSUE AS I DO NOT BELIEVE WE ARE AN ISOLATED CASE OF THIS HAPPENING. *TR

Mileage: 10,000

LATER AFTERNOON, I HAD TROUBLE ENGAGING THE TRANSMISSION INTO REVERSE. I WAS FINALLY SUCCESSFUL ENGAGING THE TRANSMISSION AND HEADED HOME (50 MILES OF BACKROAD/HIGHWAYS). ABOUT 1/2 MILE FROM HOME, THE "MALFUNCTION INDICATOR LIGHT" APPEARED ON THE DASHBOARD, FOLLOWED BY THE "TRANSMISSION TEMPERATURE WARNING LIGHT". IN ABOUT 500 FEET I ARRIVED AT AN INTERSECTION AND STOPPED. WHEN I ACCELERATED AWAY FROM THE INTERSECTION - THE ENGINE REV'D (RPM'S JUMPED) BUT THE CAR WOULD BARELY MOVE. I WAS ABLE TO DRIVE IT IN THIS CONDITION THE REMAINING 4 BLOCKS TO HOME. I CALLED A TOW TRUCK AND THEY TOWED TO THE DEALER. NOTE: THE TOW TRUCK DRIVER HAD DIFFICULTY ENGAGING THE TRANSMISSION TO MOVE THE VEHICLE OFF THE STREET. THE DEALER HAD THE VEHICLE FOR 8 DAYS. THEY ADVISED THEY FOUND OLD CODES, BUT COULD NOT REPLICATE THE PROBLEM. THEY INSTALLED A SOFTWARE UPGRADE ON THE TRANSMISSION CONTROL MODULE AND RETURNED THE VEHICLE TO ME. THE CAR NOW SEEMS TO SHIFT "ROUGH". *TR

Mileage: 8,100

I PURCHASED A 2014 JEEP CHEROKEE , AT APPROX.340 MILES MY TRANSMISSION FAILED GOING THROUGH A VERY BUSY INTERSECTION . I HAD A LOSS OF POWER ,THE DASH STARTED FLASHING SERVICE TRANSMISSION ,STABILITY TRACK WARNING CAME ON AND ON SHIFT PANEL THE LIGHT NEXT TO DRIVE WAS FLASHING , ACCELERATOR WAS MUSHY. ROLLED TO SIDE OF ROAD WHERE SAFE , PUT CAR IN PARK , CALLED FOR HELP. AFTER IN PARK FOR A FEW MINUTES TRIED TO ENGAGE DRIVE AND IT WORK , BUT CAR HAD TOO MUCH POWER AND WAS OVER REVVING . DEALERSHIP HAD IT TOWED , AND SEEMED TO FIX ISSUE. THEN AGAIN AT 1341 MILES I HAD SAME ISSUE BUT WAS NOT ABLE TO DRIVE IT BUT THIS TIME I WAS ALMOST HIT BY A LARGE TRACTOR WHO DIDN'T REALIZE I LOST POWER , I HAVE A SMALL CHILD THAT IS NOT EVEN TWO YEARS OLD YET IN THE CAR!!!!!!!! . AT THIS POINT DEALERSHIP IS WORKING ON IT AND REPLACING THE TRANSMISSION MODULAR , BUT VERY WARY OF KEEPING THIS VEHICLE , HAVE A FEW TRIPS SCHEDULE VERY VERY SOON AND DO NOT WANT TO BE OUT OF CELL PHONE RANGE AND HAVE SAME ISSUE, OR WORSE YET HAVE A TRAGIC ACCIDENT . *TR

Mileage: 1,341

THERE ARE SIGNIFICANT SHIFTING PROBLEMS WITH THIS MODEL AND TRANSMISSION. VEHICLE HAS BEEN BACK TO THE DEALERSHIP 4 TIMES AND ISSUES ARE STILL UNRESOLVED. THIS SEEMS TO BE A MUCH LARGER PRODUCT ISSUE WITH THIS 9 SPEED TRANSMISSION AND JEEP / CHRYSLER IS CURRENTLY DEFLECTING THE ISSUE AS A COMPUTER PROBLEM. *TR

Mileage: 5,270

THE CAR IS ONLY 5 MONTHS OLD. HAS A ZF 9 SPEED AUTOMATIC TRANSMISSION AND 3.2L 46 24V -VVT ENGINE. I WAS DRIVING ON A TOLLWAY IN MODERATE TRAFFIC AT A SPEED OF APPROXIMATELY 60-65 MPH. WITHOUT SLOWING DOWN OR CHANGING SPEED, THE DISPLAY ON THE DASH LISTED "SERVICE TRANSMISSION". ALL POWER TO THE ENGINE WAS LOST AND CAR BEGAN TO SLOW DOWN. WOULD NOT RESPOND TO ACCELERATION. CHECK ENGINE LIGHT, STABILITY CONTROL LIGHT, P! WERE ALL DISPLAYED. HAD TO FIND A WAY TO THE SHOULDER AND STOP CAR. TURNED OFF CAR AND RESTARTED IT. "CHECK TRANSMISSION " WAS DISPLAYED. PUT IT IN DRIVE AND IT FELT LIKE IT WAS STARTING IN 2ND OR 3RD GEAR. WOULD NOT SHIFT GEARS. COULD GET UP TO 35 MPH WITH THE TACH AT 2000 RPM. WOULD NOT SHIFT AT ALL. GOT HOME AND LET CAR SIT FOR A FEW HOURS. STARTED CAR AFTER SITTING FOR A FEW HOURS AND THE "SERVICE TRANSMISSION" WAS GONE. ALL OTHER WARNING LIGHTS WERE GONE EXCEPT FOR SERVICE ENGINE LIGHT. DROVE TO DEALER NEXT DAY AND CAR APPEARED TO SHIFT OK. DEALER LOADED PCM FLASH UPDATE. REPROGRAMMED TCM PER TSB 21-018-14. REPROGRAMMED RF HUB PER 08-077-14. CAR APPEARS TO BE DRIVING OK. DEALER SAID THEY COULDN'T FIND ANY PROBLEMS WITH THE TRANSMISSION. THEY TREATED THIS VERY LIGHTLY . I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE. LOST ALL ACCELERATION AND CONTROL AT HIGH SPEED. NO NOTIFICATION OF UPDATES WERE SENT PREVIOUSLY. *TR

Mileage: 12,630

FROM A STOP THE 2014 JEEP CHEROKEE 3.2VVT V6 4X4 OFTEN CREATES A WOBBLE FEEL WHILE SHIFTING THROUGH LOWER GEARS. THE JEEP'S WOBBLE ISN'T FELT THROUGH THE STEERING WHEEL BUT THE PASSENGERS CAN FEEL THE WOBBLE AND ALSO THE DRIVER CAN FEEL IN IN THE GAS PEDAL UPON ACCELERATION. UPON DECELERATION THE TRANSMISSION MAKES A HARD CLUNK FEEL WHEN NEARING A COMPLETE STOP. THE VEHICLE DOES NOT FEEL SAFE TO DRIVE AS IT FEEL THE VEHICLE WILL LEAVE YOU STRANDED. *LATEST UPDATES WERE APPLIED BY THE DODGE DEALER WITH NO CHANGE IN DRIVE ABILITY. *TR

Mileage: 500

CAR JUST STOPPED ON HIGHWAY. SINCE THEN 7 INCIDENTS, CHECK TRANSMISSION, ENGINE LIGHT ON,CAR GOING OUT OF GEAR AND NOT MOVING. INTO SERVICE 3 TIMES, NOW [XXX] HAS HAD IT FOR 2 AND 1/2 WEEKS AND CHRYSLER WILL NOT LET THEM PUT IN NEW TRANSMISSION, KEEP PUTTING PARTS IN AND THEN ANOTHER PROBLEM COMES UP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 3,000

AFTER 1000 MILES OF DRIVING THIS VEHICLE THE TRANSMISSION DID NOT SHIFT FROM PARK TO PARK TO REVERSE ONE TWO OCCASIONS. DURING THIS TIME AFTER EVERY TIME . I DECELERATED WITH OUT APPLYING PRESSURE TO THE GAS PEDAL THE VEHICLE WOULD ACCELERATE ON ITS OWN WHEN AUTOMATICALLY SHIFTING FROM 5 GEAR TO 4 GEAR AND INCREASE 1000 RPMS AND ABOUT 3 MPH BEFORE SHIFTING TO 4 GEAR AND FINALLY DECELERATING. *TR

Mileage: 1,800

WE TOOK DELIVERY OF OUR 2014 JEEP CHEROKEE LIMITED ON MARCH 14,2014. AFTER DRIVING IT FOR APPROX 1 MONTH WE NOTICED A VERY PROMINENT WOBBLE/SHIMMY IN THE FRONT END ON ACCELERATION, THIS STOPS AFTER IT SHIFTS INTO 3RD GEAR. WE TOOK IT BACK TO THE DEALER WITH THIS ISSUE ,THEY AGREED THERE WAS A PROBLEM. FIRST THE DEALERSHIP REPLACED THE REAR SHAFT AND IT GOT WORSE, NEXT THEY REPLACED THE CV SHAFTS AND ISOLATOR BUSHING. THESE REPAIRS DID NOT FIX THE PROBLEM. THEN WE WERE TOLD TO DRIVE THE VEHICLE AND IT WOULD GET BETTER. WE NOW HAVE 6000 MILES ON IT AND IT HAS ONLY GOTTEN WORSE. WE ARE NOW TOLD THAT VEHICLE OPERATES AS DESIGNED?? WHO DESIGNS A VEHICLE TO WOBBLE/SHIMMY ON ACCELERATION? THIS IS UNACCEPTABLE AND WE WILL NEVER BUY ANOTHER JEEP. WE HAVE OWNED 4 JEEPS IN THE PAST. *TR

Mileage: 800

WHEN DECELERATING FOR A SPEED ZONE, THE TRANSMISSION DOWNSHIFTED FROM 5TH TO 4TH, THE RPMS WENT UP APPROXIMATELY 1000 AND THE CAR ACCELERATED. THE 'UNINTENDED' ACCELERATION CHARACTERISTIC IS ALSO EVIDENT ON DOWNHILL DRIVING IN THE MOUNTAINOUS TERRAIN. THIS OCCURS OR A FREQUENT BASIS AND WAS EVIDENT PRIOR TO, AND AFTER, A TRANSMISSION/TCM REPLACEMENT. MY WIFE NO LONGER FEELS SAFE DRIVING THIS VEHICLE AND HAS GONE BACK TO USING HER SUBARU FOR COMMUTING. THERE ARE OBVIOUS ISSUES WITH THE ENGINE/TRANSMISSION CONTROL FIRMWARE/HARDWARE WHICH NEED TO BE ADDRESSED. *TR

Mileage: 4,500

AT FREEWAY SPEED OF 65, THE VEHICLE SUDDENLY HAD NO POWER, WENT INTO NEUTRAL, AND "SERVICE TRANSMISSION" WARNING CAME ON. UPON TRYING TO ACCELERATE TO PULL TO THE SHOULDER, THE ENGINE WOULD SIMPLY REV RPMS BUT PROVIDED NO POWER, EVEN AFTER TRYING TO SHIFT BETWEEN NEUTRAL AND DRIVE. AFTER GETTING TO THE SIDE OF THE ROAD, THE VEHICLE WAS SHUT OFF AND TURNED BACK ON, AT WHICH TIME THE SERVICE TRANSMISSION LIGHT WAS STILL ON, BUT THE VEHICLE WORKED AGAIN. THE DEALER REPLACED THE ENTIRE TRANSMISSION UNDER WARRANTY BUT PROVIDED NO EXPLANATION OF WHY IT SUDDENLY LOST ALL POWER ON THE FREEWAY AND COULD HAVE EASILY CAUSED A WRECK WHEN TRYING TO GET OVER SEVERAL LANES ON A BUSY FREEWAY. *TR

Mileage: 6,900

WHILE SLOWING DOWN, WITH MY FOOT ON THE BRAKE, AS THE CAR APPROACHED 20 MPH, THE RPM SUDDENLY INCREASED AND THE CAR ACCELERATED. MY FOOT WAS NOT ON THE ACCELERATOR. I TESTED THIS MULTIPLE TIMES AND IT OCCURRED EVERY TIME!! ALSO, THE CAR HAS SHIFTED ROUGHLY SINCE THE DAY WE TOOK IT HOME. IT IS GETTING WORSE. I HAD TO APPROACH TRAFFIC LIGHTS MORE CAREFULLY TO ASSURE I WAS FAR ENOUGH BEHIND OTHER DRIVERS SO IF THE CAR LURCHED (IT DOES), I WOULD NOT HIT THE CAR IN FRONT. I AM NOT CERTAIN, BUT IT FELT LIKE THE CAR WAS ALSO DOING THIS AT ABOUT 70 MPH. I DID NOT HAVE A CHANCE TO TEST THIS MUCH. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE TRANSMISSION MUST BE REPLACED!!! THE CAR IS 7 MOS OLD. THEY SAID THE TRANSMISSION IS NOT IMMEDIATELY AVAILABLE, SO THEY DO NOT KNOW WHEN I WILL GET MY CAR BACK!! OMGOSH! I WANT A NEW CAR! WHEN I GET THIS BACK, I WILL LIKELY TRADE IT. *TR

Mileage: 12,500

SO FAR, I HAVE EXPERIENCED THREE ISSUES WITH MY BRAND NEW JEEP CHEROKEE 2014. 1. WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE VIBRATES/WOBBLES, WHILE AT LOW FIRST GEAR SPEEDS. 2. WHEN BREAKING TO STOP, A BRIEF SURGE OF ACCELERATION HAPPENS JUST BEFORE THE STOP COMPLETES. 3. WHEN ACCELERATING FROM ANY SPEED, THE VEHICLE HESITATES WITH A JERKINESS BEFORE SHIFTING INTO GEAR. I PLAN TO BRING THE VEHICLE INTO THE DEALERSHIP, BUT, RESEARCH TO DATE INDICATES THERE ARE NO RESOLUTIONS FOR THESE ISSUES. I HAVE OWNED THE JEEP CHEROKEE FOR LESS THAN THREE WEEKS. *TR

Mileage: 300

I PURCHASED A BRAND NEW CHEROKEE, FOLLOWED THE ENGINE/DRIVE TRAIN BREAK IN PROCEDURE AS CLOSELY AS I COULD, BUT STARTED EXPERIENCING A SIDE TO SIDE SHIMMY IN THE FRONT END OF MY VEHICLE VERY SHORTLY AFTER PURCHASE. THE SHIMMY HAPPENS DURING ACCELERATION FROM A STOP AND SEEMS TO DISAPPEAR AS SOON AS THE VEHICLE SHIFTS INTO 3RD GEAR. TYPICALLY I FEEL IT IN THE GAS PEDAL AND THE STEERING WHEEL, HOWEVER IT VARIES IN INTENSITY FROM STOP TO STOP. SOMETIMES IT IS GONE AND SOMETIMES IT IS ENOUGH TO SHAKE THE WHOLE VEHICLE. I HAVE HAD THE VEHICLE INTO THE SHOP 3 TIMES NOW AND EACH TIME WAS TOLD THERE IS NO FIX FOR THE PROBLEM AND AS FAR AS I CAN TELL WAS NOT EVEN ADDRESSED. *TR

Mileage: 1,500

WOBBLE IN FRONT END ON ACCELERATION. 2ND GEAR FROM 1200-2000 RPMS. YOU CAN FEEL THE VIBRATION IN DRIVER AND PASSENGER SEATS. TWO NEW FRONT AXLES AND OTHER PARTS INSTALLED ON A BRAND NEW VEHICLE. ALSO TRANSMISSION FLASHED AND STILL PROBLEMS WITH ROUGH SHIFTING. I AM IN THE CASE MANAGEMENT GROUP AND WAITING TO HERE BACK FROM THEM. DON'T FEEL SAFE IN THE VEHICLE BUT I HAVE NO OTHER TRANSPORTATION. *TR

Mileage: 715

WHEN ACCELERATING FROM A STOP, BETWEEN 13-20 MPH JUST BEFORE THE TRANSMISSION SHIFTS INTO THE NEXT GEAR THE WHOLE VEHICLE SHIMMIES OR WOBBLES FOR A FEW SECONDS. IT HAPPENS EVERY TIME, WHETHER UNDER HARD OR SOFT ACCELERATION. IT IS ALSO MORE NOTICEABLE WHEN TURNING RIGHT. THE PASSENGER IS EVEN ABLE TO FEEL THE SHIMMY, SO IT DOES NOT ONLY TRANSFER THROUGH THE PEDALS OR STEERING WHEEL. AXLES HAVE BEEN REPLACED, SOFTWARE HAS BEEN UPDATED, BUT AT THIS POINT IN TIME THERE IS NO KNOWN FIX FOR THE VEHICLE. *TR

Mileage: 13

WOBBLY AND SHIMMY FRONT END ON ACCELERATION. ONLY IN 2ND GEAR FROM 1700-2000 RPMS. YOU CAN FEEL THE VIBRATION THROUGHOUT THE WHOLE CAR, MAINLY STEERING WHEEL AND SEATS. IT HAPPENS APPROX. 6 TIMES OUT OF 10 WHEN THE CAR ACCELERATES FROM A STOP. *TR

Mileage: 2,000

I HAD MULTIPLE CASES OF THE CAR NOT MOVING IN THE MORNING (ENGINE IS FINE). IT FELT AS IF A CLUTCH WAS SLIPPING. THE FIRST 2 TIMES THE DEALER COULDN'T REPRODUCE THE PROBLEM. THE 3RD TIME HE REPRODUCED THE PROBLEM - AND REPLACED THE TRANSMISSION VALVE-BODY AND PERFORMED ADAPTIVE LEARNING. THIS TOOK NEARLY 2 WEEKS. A WEEK LATER - THE TRANSMISSION FAILED NEAR THE SUMMIT OF MT. WASHINGTON NH. MY WIFE WAS DRIVING AND SHE FELT THAT THE CAR HAD NO POWER - THE GEAR WAS IN MANUAL, 1ST GEAR. I TURNED THE CAR BACK DOWN AND STARTED DESCENDING. THERE SEEMED TO BE NO ENGINE BRAKING AND THE BRAKES STARTED TO SMOKE AND LOOSE GRIP. I HAD TO STOP NUMEROUS TIMES TO LET THE BRAKES COOL. THE CAR IS BACK AT THE DEALERS. THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM - CHRYSLER ADVISED THEM TO PUT GREASE ON A CONNECTOR AND DRIVE THE CAR A BIT. IF THE PROBLEM DOESN'T REPEAT - THEY WANT TO RETURN THE CAR TO ME AS IS. CHRYSLER'S INCOMPETENCE WILL GET SOMEONE KILLED - THIS COULD HAPPEN CROSSING A RAILWAY. TURNING LEFT AT A TRAFFIC LIGHT, OR GOING DOWN A LONG DESCENT. *TR

Mileage: 5,000

STARTED CAR IN GARAGE AND IN SHIFTING TO REVERSE, HEARD VERY LOUD CLUNKING NOISE AND TRANSMISSION WARNING LIGHTS ON DASH TURNED ON. PUT IN PARK, TURNED OFF VEHICLE, STARTED AGAIN AND SAME THING HAPPENED. DROVE VEHICLE TO DEALER AND CAR FELT LIKE IT WAS STUCK IN 3RD GEAR. SLOW ACCELERATION AT STOP SIGNS AND WHILE ON HIGHWAY, VEHICLE WOULD NOT SHIFT AND WAS AT 4000 RPM AT 60 MPH. SAME THING HAS HAPPENED ON 9/19/14 AND 10/6/14. DEALER UPDATED TRANSMISSION SOFTWARE ONCE AND IS WAITING FOR NEW SOFTWARE UPDATE. *TR

Mileage: 3,197

I WAS DRIVING ON EXPRESSWAY AND VEHICLE SLOWED DOWN SERVICE TRANSMISSION LIGHT CAME ON.ALSO TRACTION CONTROL LITE ,CHECK ENGINE AND ANOTHER LIGHT CAME ON I WAS ABLE TO PULL OVER VEHICLE WOULD NOT SHIFT TO PARK.AFTER SEVERAL MINUTES I TURNED ENGINE OFF .WHEN I RESTARTED VEHICLE AND SHIFTED TO PARK THE SHIFTER GOT ROUGH AND JUMPED TO PARK.SINCE THEN THE JEEP HAS BEEN AT THE DEALER 2 MORE TIMES FOR THE SAME PROBLEM. GOT IT BACK ON 10/8/14 AND FEEL VERY UNSAFE DRIVING IT.THIS IS MY FOURTH JEEP AND I NEVER HAD A PROBLEM WITH THE OTHER ONES. *TR

Mileage: 8,000

AT HIGHWAY SPEEDS, VEHICLE WOULD ROUTINELY BECOME LOCKED INTO A SINGLE GEAR AND FAIL TO SHIFT BEYOND THAT POINT UNTIL THE VEHICLE WAS TURNED OFF AND THEN RESTARTED. UPON RESTART VEHICLE WOULD TRAVEL APPROX 10-15 MILES BEFORE VEHICLE WOULD AGAIN NOT SHIFT AND HAVE TO BE TURNED OFF AND RESTARTED. THIS CYCLE REPEATED NUMEROUS TIMES AND ON SUBSEQUENT DAYS. *TR

Mileage: 2,900

WHILE DRIVING IN LIGHT TO MODERATE TRAFFIC AS WELL AS STOP AND GO TRAFFIC, VEHICLE WOULD ROUTINELY SURGE FORWARD IMMEDIATELY AFTER SLOWING AND OR BREAK WHEN FOOT WAS REMOVED FROM BRAKE PEDAL. CRUISE CONTROL HAD NOT BEEN USED OR ENGAGED AT ANYTIME. *TR

Mileage: 2,900

THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847 & (ODI NUMBER) 10620977. TODAY WHILE DRIVING IN TRAFFIC THE 2014 JEEP CHEROKEE I WAS DRIVING STOPPED ACCELERATING WHILE I WAS DRIVING AND DISPLAYED A SERVICE TRANSMISSION ERROR AND MESSAGE SAYING TO PUT THE VEHICLE INTO PARK. THE CHECK ENGINE LIGHT ALSO CAME ON. THE VEHICLE WAS TOWED TO A DIFFERENT DEALERSHIP THIS TIME AS THE ONE I PURCHASED FROM WAS OUT OF RANGE FOR JEEP ROADSIDE ASSIST. THIS IS CLEARLY A MAJOR PROBLEM WITH THIS VEHICLE AND JEEP HAS NOT BEEN HELPFUL GETTING IT RESOLVED THUS-FAR AS THIS IS THE THIRD TIME IT HAS OCCURRED IN AS MANY MONTHS. *TR

Mileage: 110,000

THE VEHICLE WOBBLES AND SHAKES DUE TO A JERKY MOVEMENT WHEN IT SHIFT TO 2ND GEAR. IT DRIVES WITH JERK ALL THROUGHOUT 2ND GEAR TILL IT CHANGES INTO 3RD GEAR. AT FIRST I THOUGHT THE VEHICLE WAS NEW AND I SHOULD WAIT FOR BREAK IN BUT THE SAME STILL CONTINUES AND MY ODOMETER READS 1900. I FEEL LIKE IT IS SOMETHING TO DO WITH THE CLUTCH PLATES FOR 2ND GEAR. *TR

Mileage: 300

CAR STALLED 6X WITH MY 4 AND 5 YEAR OLDS IN THE VEHICLE. SMOKE BILLOWS OUT OF BACK OF CAR. IGNITION COIL, SPARK PLUGS, FILTER AND OIL REPLACED. 9/2/14 CAR SHIFTING INCORRECTLY. COMPUTER SYSTEM RESET DUE TO TRANSMISSION ISSUES. CUSTOMER TOLD TO BRING BACK AFTER DRIVES 500 MILES FOR OIL CONSUMPTION TEST. 9/29/14 OIL CONSUMPTION TEST FAILED. PVC INTAKE VALVE REPLACED. DEALER TO DRIVE CAR 250 MILES AND TEST OIL CONSUMPTION AGAIN. AS OF 10/3, NO RESOLUTION. CUSTOMER HAS REQUESTED REPLACEMENT FROM MANUFACTURER. NOT APPROVED AS OF YET. *TR

Mileage: 1,583

DRIVING AT 70 MILES PER HOUR, VEHICLE SUDDENLY STOP ACCELERATE, ALL LIGHTS CAME ON DASH, READ SERVICE TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND VIBRATED WHEN SHIFTING BETWEEN FIRST AND SECOND GEAR. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT INDICATED THAT BOTH FRONT AXLES AND MOTOR MOUNTS WERE REPLACED. THE COMPUTER WAS ALSO UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

TRANSMISSION SHIFTS HARD FROM 1ST TO 2ND, AND FROM 2ND TO 3RD. IT ALSO HAS A PRONOUNCED "WOBBLE AFTER IT SHIFTS FROM 1ST INTO 2ND GEAR, AND CONTINUES UNTIL IT SHIFTS HARD INTO 3RD GEAR AT ABOUT 20 MPH. AFTER A STOP WILL NOT GO INTO 1ST GEAR FOR A SECOND OR TWO, THEN ABRUPTLY SURGES FORWARD WITH MORE SPEED THAN THE AMOUNT OF ACCELERATOR YOU ARE GIVING IT. WHEN DECELERATING, THE TRANSMISSION WILL ACTUALLY GO INTO 4TH GEAR AND ADD FUEL CAUSING THE TACHOMETER TO GO UP BETWEEN 500 AND 1000 RPM. THE TRANSMISSION ALTHOUGH TOUTED AS A "9 SPEED", IS USELESS, AS IT WILL NOT GO IN EITHER AUTOMATICALLY OR MANUALLY AT ANY SPEED BELOW 75 OR 76 MPH EVEN THOUGH IT EASILY COULD AT 67 OR 68 MPH WITH SUFFICIENT RPM TO STILL MAINTAIN SPEED. THIS JEEP IS EQUIPPED WITH THE TOWING PACKAGE FROM THE FACTORY. TOWING A 17' BOAT TRAVELING OVER 300 MILES, THE CAR RAN NORMALLY ON THE WAY TO THE DESTINATION SHIFTING WHEN IT NEEDED TO AND EVEN GOING INTO 8TH GEAR A GOOD DEAL OF THE TRIP. ON THE RETURN TRIP, THE TRANSMISSION REFUSED TO SHIFT OUT OF 5TH GEAR EVEN THOUGH THE TACH WAS REGISTERING 3K TO 4K RPM EVEN WHEN GOING DOWNHILL. IT ALSO SEEMED TO BE LOSING POWER AND HAVING DIFFICULTY GOING UP SLIGHT GRADES ON THE INTERSTATE. A FEW TIMES I GOT IT INTO 7TH GEAR BY COMPLETELY LETTING UP ON THE GAS GOING DOWNHILL BUT AS SOON AS WE STARTED UP A SLIGHT GRADE IT WOULD AGAIN GO INTO 5TH AND NOT SHIFT INTO A HIGHER GEAR. WHEN I REPORTED THESE PROBLEMS TO THE DEALER, I WAS TOLD THAT THIS IS NORMAL OPERATION FOR THIS TRANSMISSION / VEHICLE. I'VE NEVER HAD A CAR THAT DID THESE THINGS AND COULD BE CALLED "NORMAL OPERATION". I FEEL THIS TRANSMISSION IS A CLEAR DANGER TO ALL WHO HAVE BOUGHT THIS VEHICLE, AND THE NHTSA REALLY NEEDS TO LOOK INTO THIS AND HAVE CHRYSLER DO SOMETHING SOON TO RECTIFY THESE PROBLEMS BEFORE MAJOR ACCIDENTS, INJURIES, AND DEATH ARE THE OUTCOME. *TR

Mileage: 500

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED AND STARTED, THE ENGINE IDLED UP AND DOWN AND CAUSED THE RPMS TO INCREASE AND DECREASE. DURING THE FAILURE, THE CHECK ENGINE AND TRANSMISSION SENSORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,200.

Mileage: 2,200

WHEN DRIVING AT HIGHWAY SPEEDS (68 MPH) AND SLOWING DOWN, THE GEARS ON THE 2014 JEEP CHEROKEE DOWNSHIFTED, RESULTING IN AN INCREASE IN SPEED, DESPITE PRESSURE BEING APPLIED TO THE BRAKES. THIS OCCURS WITH THE AUTOMATIC TRANSMISSION WHEN BRAKING CHANGE GEARS FROM 4TH TO 5TH GEAR. THE SHIFT INTO 4TH GEAR IS FOLLOWED IMMEDIATELY BY A 500+ RPM INCREASE IN THE ENGINE. IF HEAVY, CONSISTENT PRESSURE IS NOT APPLIED TO THE BRAKE, THE CAR WILL ACCELERATE 1-2 MPH. IF HEAVY, CONSISTENT PRESSURE IS APPLIED TO THE BRAKE, THE CAR SHIFTS VIOLENTLY AND THE CAR "LURCHES" FORWARD DUE TO THE INCREASE IN RPM. *TR

Mileage: 10,102

THIS JEEP STILL INTERMITTENTLY EXPERIENCES THE SENSATION OF WHEEL WOBBLE WHEN SHIFTING BETWEEN 1ST & 2ND GEAR. THE DEALER IS SAYING VEHICLE PERFORMS AS INTENDED. ?? I EXPERIENCE THIS PERIODICALLY WHILE DRIVING BUT NOT EVERY TIME. THIS IS TROUBLESOME & WORRIES ME EVERY DAY WHILE DRIVING THIS VEHICLE. *TR

Mileage: 9,735

I WAS DRIVING ON THE EXPRESSWAY DOING 60MPH. I MERGED INTO LEFT LANE AND BEGAN TO ACCELERATE TO SPEED LIMIT. REACHED 65MPH AND TRANSMISSION STALLED AND THREW MY VEHICLE INTO NEUTRAL. I HAD TO PULL OVER ONTO THE SHOULDER TO TURN OFF VEHICLE AND RESTART. CHECK ENGINE LIGHT REMAINED ON AS WELL AS MESSAGE TO CHECK TRANSMISSION. AFTER RETURNING IT TO THE DEALERSHIP TWICE, THE SAME THING HAPPENED AGAIN ON 9/22/14 WITH MILEAGE AT 1195. *TR

Mileage: 600

WHEN SLOWING DOWN FROM ANY SPEED FOOT OFF GAS PEDAL VEHICLE SUDDENLY ACCELERATES. HAPPENS AT VARIOUS SPEEDS. EVEN PUT TRANSMISSION IN NEUTRAL COMING TO STOP AND IT STILL ACCELERATES ON ITS OWN. AT EVERY STOP AND CORNER JUST TAKES OFF. YESTERDAY ALMOST HIT THE CAR IN FRONT OF ME. I WAS STOPPED AND THE JEEP DECIDED TO ACCELERATE. HAD IT AT DEALER ON 9/12/14 FOR SERVICE. JEEP DID TRANNY UPDATE BUT DID NOTHING. HEAD OF SERVICE DEPARTMENT SAID I JUST NEEDED TO DRIVE IT TO WORK ITSELF OUT. I THOUGHT HE WAS JOKING BUT HE WAS ACTUALLY SERIOUS! GOING TO TAKE JEEP BACK TO DEALER BEFORE IT KILLS ME ( NOT JOKING).GETTING WORSE ALL THE TIME. *TR

Mileage: 2,130

WHILE TRAVELING AT NORMAL SPEED IN SNOW MODE. THE CAR STARTED TO SHAKE A LITTLE AND WAS MAKING GRINDING NOISES. I DROVE ABOUT TEN MILES TO MY HOST AND MADE AN APPOINTMENT. WHEN I DROVE THE JEEP TO THE DEALER THE PROBLEM GOT DO BAD I THOUGHT IT WAS GOING TO BREAK DOWN. I DROPPED IT OFF AND LATER FOUND OUT IT WAS THE POWER TRANSFER UNIT. THE PART IS ON BACK ORDER AND I AM TOLD I WON'T GET MY JEEP BACK FOR THREE WEEKS. I HAVE ONLY HAD IT FOR TWO WEEKS. *TR

Mileage: 2,000

TRANSMISSION FAILURE 3 TIMES IN THE FIRST 3000 MILES. FIRST FAILURE WAS WHILE STATIONARY. SECOND WAS AT APPROX 30MPH AND 3RD AT APPROX 65MPH. FAILURE IS UNPREDICTABLE AND CAUSES IMMEDIATE DROP IN SPEED WHICH COULD RESULT IN AN ACCIDENT. CAR WAS 'FIXED' BY JEEP DEALER EACH TIME, CAR FAILED IN SAME MANNER ALL 3 TIMES. *TR

Mileage: 1,800

SIMILAR TO WHAT OCCURRED WITH THE OTHER POSTS, ON SATURDAY MY CAR STALLED WHILE AT A STOP SIGN. DISABLED, THE ENGINE LIGHT AND THE SERVICE TRANSMISSION INDICATOR CAME ON THE DASHBOARD. FOLLOWING THE ADVICE OF SOME HELPFUL GENTLEMEN, I WAS ABLE TO GET THE CAR HOME. ON SUNDAY, I TOOK THE CAR TO THE DEALER AND THE DIAGNOSTIC TEST REPORTEDLY STATED IT WAS THE TRANSMISSION AND THEN A SUBSEQUENT CALL IDENTIFIED THE ISSUE AS AN ELECTRICAL ISSUE. I PICKED THE REPAIRED CAR UP AS DIRECTED AND THEN THE CAR STALLED. I WAS ALMOST REAR-ENDED AS THE CAR WAS DISABLED WITH THE HAZARD LIGHTS. I MANAGED TO COAST THE CAR INTO A PARKING LOT BY USING THE ADVICE OF THE GENTLEMEN AND THEN CALLED THE DEALER, THIS IS THE SECOND TIME THE CAR ABRUPTLY STALLED. THIS TIME IT WOULD NOT START FOR ME TO PULL INTO A PARKING SPACE. I WAS ASKED TO DRIVE THE CAR BACK TO THE DEALER, I REFUSED. AFTER SPEAKING TO THE GENERAL MANAGER OF SALES, THE DEALER SENT TWO PEOPLE TO BRING THE CAR BACK AND THE PERSON DRIVING MY CAR STATED IT STALLED TWICE BUT HE KNEW HOW TO GET THE CAR GOING. MONDAY I MISSED WORKED, TUESDAY THEY PROVIDED A RENTAL, TODAY I PICKED UP THE CAR, AND TONIGHT I AM IN A DEALER'S RENTAL THAT WILL NEED TO BE EXCHANGED FOR ANOTHER RENTAL TOMORROW. THIS HAS BEEN A TAXING EXPERIENCE THAT IS NOT EXPECTED FOR A CAR THAT WAS PURCHASED NEW AT THE END OF APRIL. THIS IS MY SECOND JEEP BUT FROM WHAT I AM READING, THERE IS SOMETHING WRONG WITH THIS CAR THAT NEEDS IMMEDIATE ATTENTION. *TR

Mileage: 5,800

I WAS DRIVING ON A LOW TRAFFIC ROAD GOING APPROXIMATELY 30 MPH WHEN THE PARKING BRAKE ERROR WARNING LIGHT APPEARED ON THE DASH HUD AND THE GEAR SELECTOR D WAS FLASHING. ANOTHER WARNING APPEARED IN THE HUD THAT STATED "SERVICE TRANSMISSION", AS WELL AS THE CHECK ENGINE LIGHT AND STABILITY CONTROL WARNING LIGHT. AS THIS BEGAN I WAS ON A SLIGHT INCLINE AND BEGAN DRIFTING BACKWARD, LEADING ME TO BELIEVE THE ENGINE HAD DIED BUT I COULD STILL HEAR IT WAS ON SO I APPLIED MORE PRESSURE TO THE GAS PEDAL BUT COULDN'T MOVE FORWARD. I TURNED THE ENGINE OFF AND AS I TURNED THE CAR BACK ON, ANOTHER WARNING APPEARED STATING THAT I SHOULD PUT IT IN PARK BEFORE ATTEMPTING TO SHIFT (I WAS IN PARK AT THE TIME) SO I WENT AHEAD AND SHIFTED TO DRIVE BUT THE ENTIRE CAR JERKED AND MADE A VERY LOUD THUD THAT SOUNDED AS IF I WAS SHIFTING INTO ANOTHER GEAR WHILE FLOORING THE GAS PEDAL. WHEN I FINALLY WAS ABLE TO GO FORWARD, I COULD BARELY MOVE EVEN THOUGH I WAS APPLYING FULL THROTTLE AND THE RPMS WERE REDLINED. I COULDN'T GO ANY FASTER THAN 15 MPH FOR THE REMAINDER OF MY TRIP (I ONLY HAD A MILE TO GO SINCE I WAS ALMOST HOME) AND THE RPMS STAYED REDLINED FOR ABOUT HALF THAT TIME BUT I WAS NEVER ABLE TO ACCELERATE OVER THAT 15 MPH FOR THE DURATION OF THE TRIP. WHEN I GOT TO MY DRIVEWAY, I PUT IT IN PARK AGAIN AND OPENED THE HOOD AND THE ENGINE WAS IDLING MUCH LOUDER THAN USUAL. *TR

Mileage: 12,890

WHILE INCREASING VEHICLE TO HIGHWAY SPEED AND ATTEMPTING TO MERGE ONTO THE FREEWAY AT A SAFE 'HIGHWAY SPEED' THE VEHICLE SUDDENLY "POPPED" INTO NEUTRAL. I PLACED THE VEHICLE INTO NEUTRAL MANUALLY THEN, BACK INTO A DRIVE GEAR TO CONTINUE. MOST COMMON OCCURENCES WITH THIS VEHICLE ARE THAT, IT WILL NOT 'UPSHIFT' PROPERLY AND, IT WILL HOLD ON TO THE LOWER GEAR FAR TOO LONG BEFORE SHIFTING TO THE NEXT GEAR. THIS PROBLEM ALSO PREVENTS THIS VEHICLE FROM DOING "ANY KIND OF COASTING", I ALWAYS HAVE TO HAVE MY FOOT ON THE GAS TO MAKE THE VEHICLE GO FORWARD, EVEN ON A GENTLE DOWNHILL INCLINE. SOME (MOST) OF THE TIME THE TRANSMISSION WILL NOT SHIFT UNLESS THE ENGINE REVS TO ABOUT 5,000 RPM. THIS VEHICLE HAS YET TO REACH IT'S EPA EST MILEAGE OF 27 MPG, HIGHWAY OR STREET. MY AVERAGE MPG IS 13 MPG EVEN THOUGH I AM A CONSERVATIVE DRIVER. I PURCHASED THIS VEHICLE BRAND NEW FOR MY DAUGHTER WHO HAS YET TO DRIVE IT CONSISTENTLY DO TO IT'S SAFETY ISSUES. THE 'CHECK ENGINE LIGHT' HAS BEEN ON DUE TO THE TRANSMISSION PROBLEMS AND THE DEALER HAS HAD THE VEHICLE FOR 50% OF THE TIME SINCE I PURCHASED THIS VEHICLE. I HAVE YET TO SEE THIS VEHICLE GO INTO THE 8TH OR, 9TH GEAR. THIS VEHICLE HAD 229 MILES WHEN IT WAS RETURNED TO THE DEALER FOR SERVICE AFTER OWNING IT FOR 10 DAYS. I PURCHASED IT ON 8/22/14. *TR

Mileage: 50

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND BEFORE SUDDENLY SURGING FORWARD. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT OPERATE IN REVERSE OR DRIVE. THE VEHICLE WAS RESTARTED BUT FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE OPERATING THE VEHICLE IN THE RAIN THE WINDSHIELD DEFROSTER WAS TURNED ON BUT THE FOG ON THE WINDSHIELD WOULD NOT EVAPORATE. THE CONTACT ATTEMPTED TO WIPE THE WINDSHIELD USING A CLOTH ON BOTH THE INSIDE AND THE OUTSIDE OF THE VEHICLE BUT THE FOG COULD NOT BE REMOVED. THE FAILURE WAS NOT DIAGNOSE OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.

Mileage: 40

TOOK CAR IN APRIL FOR STEERING WHEEL NOISE, AND THERE WAS A SLIGHT WOBBLE THEN WHEN COMING OUT OF A TURN THEN. THIS BECAME MORE NOTICEABLE AS THE VEHICLE WAS DRIVEN. TOOK IT TO ANOTHER DEALERSHIP THE WEEK OF JULY 21, 2014. AT THAT TIME NEW FRONT AXLES WERE ORDERED. TOOK THE VEHICLE IN ON AUGUST 14, 2014 FOR REPLACEMENT OF FRONT AXLES. AFTER REPLACEMENT THE CONCERN WAS WORSE. THEY REMOVED AXLES FROM A LOT VEHICLE AND SWAPPED OUT. THE CONCERN(WOBBLE) IS STILL THERE. IN FACT IT PRETTY MUCH HAPPENS ALL THE TIME NOW WHEN COMING OUT OF A TURN. A STAR CASE WAS OPENED WITH CHRYSLER. RECEIVED A CALL TODAY,(SEPTEMBER 4,2014) FROM THE SERVICE MANAGER AND I WAS TOLD THAT CHRYSLER ENGINEERS WERE WORKING ON A FIX FOR THIS PROBLEM, BUT NOT TO EXPECT A FIX/REPAIR FOR THIS FOR 3-4 MONTHS AND THAT THEY DID NOT THINK THERE WAS A SAFETY ISSUE AND THAT IT WAS SAFE TO DRIVE VEHICLE. HOW CAN THEY BE SURE THAT THIS IS NOT A SAFETY ISSUE IF THEY DON'T KNOW WHAT IS CAUSING THE PROBLEM AND DO NOT HAVE A SOLUTION FOR THIS. THIS IS A FULL TIME ALL WHEEL DRIVE VEHICLE AND IF THE WHEELS ARE NOT IN SYNC HOW DO WE KNOW THIS WILL NOT BE A PROBLEM WHEN WE ARE ON SNOW COVERED/SLIPPERY ROADS. BECAUSE VEHICLE WAS PURCHASED IN MARCH 2014, IT HAS NOT BEEN DRIVEN ON SNOW COVERED/SLIPPERY ROADS. *TR

Mileage: 7,095

WHEN STARTING FROM A COLD START THE ENGINE AND/OR TRANSMISSION JERKS MULTIPLE TIMES FOR THE FIRST MINUTE DURING DRIVING. AFTER THE FIRST STOP, THE CAR SETTLES DOWN AND DOES NOT SEEM TO DO IT AGAIN. *TR

Mileage: 350

FRONT END AXLE BOOT LEAK AND SUBSEQUENT SHAKE/VIBRATION IN FRONT END ON ACCELERATION AND RIGHT TURNS MOSTLY. WENT INTO "LIMP MODE" UPON DRIVING DURING LOW SPEEDS ON MORE THAN ONE OCCASION WITH CHECK ENGINE AND SERVICE TRANSMISSION LIGHTS COMING ON. NO GOOD COMPUTER HISTORY STORED IN ENGINE COMPUTER TO DETERMINE PROBLEM EVEN HAPPENED. SHAKE HAS CONTINUED EVEN WITH REPLACEMENT OF BOTH FRONT AXLES. LIMP MODE AND WARNING LIGHTS HAVEN'T HAPPENED SINCE TRANSMISSION WIRING HARNESS AND TRANSMISSION COMPUTER WERE REPLACED . HAS BEEN SERVICED BY TWO LOCAL DEALERSHIPS FOR OVER A MONTH AND HAVE HAD CUSTOMER SERVICE CONTACT WITH CHRYSLER/JEEP CUSTOMER SERVICE ABOUT ISSUES SINCE TRANSMISSION PROBLEMS. ENGAGED IN LEMON LAW ACTION BECAUSE PURCHASE DEALER HAS STATED ON MORE THAN ONE OCCASION THAT THE SHAKE IS A CHARACTERISTIC OF THE 2014 MODEL OF JEEP CHEROKEE, "ALL OF THEM HAVE IT ON THEIR LOT" SO THERE IS NOTHING TO FIX. I JUST DON'T WANT THIS TO BE A LARGER ISSUE WITH MORE VEHICLES INVOLVED SO I AM REPORTING MY PROBLEMS. *TR

Mileage: 1,309

WHEN YOU STEP ON THE ACCELERATOR FROM 0MPH THE CAR STUTTERS AND SHAKES FOR A FEW MPH UNTIL YOU GET TO ABOUT 15-20MPH AND THEN IT DRIVES LIKE NORMAL. *TR

Mileage: 800

I WAS DRIVING WITH MY TWO YOUNG CHILDREN THROUGH TOWN. WE WERE TURNING LEFT ON A BUSY CITY STREET WHEN MY VEHICLE WOULD NOT ACCELERATE AND WAS ONLY ABLE TO CREEP THROUGH THE INTERSECTION AT LESS THAN 5 MPH. WE WERE NEARLY T-BONED ON THE SIDE WHERE MY 4 YR OLD CHILD WAS SEATED. THE SERVICE TRANSMISSION MESSAGE LIGHT CAME ON AND CAR BECAME INOPERABLE! IT HAD TO BE TOWED TO THE DEALERSHIP. DEALERSHIP HAD TO COMPLETELY REPLACE TRANSMISSION. THEY OUTRIGHT LIED AND DENIED ANY KNOWLEDGE OF TRANSMISSION ISSUES WITH THIS VEHICLE. IN CONJUNCTION, THEY COULD AND DID NOT ANSWER ANY QUESTIONS REGARDING THE NEW TRANSMISSION AND IF IT WAS ANY DIFFERENT THAN THE ONE THAT FAILED. TO TOP IT OFF MY CAR WAS RETURNED TO ME WITH SEVERAL NEW SCRATCHES, AN EXTRA PART LEFT UNDER THE HOOD, AND A BROKEN HOOD LATCH. I DROVE THE VEHICLE HOME ON A HIGHWAY IN THIS CONDITION AND THANK GOODNESS THE HOOD DID NOT FLY OPEN. THIS ISSUE WITH THE TRANSMISSION IS DEADLY! SOMEONE WILL BE SERIOUSLY HURT OR KILLED BECAUSE OF THIS DEFECT! PLEASE DO NOT PURCHASE THIS CAR. *TR

Mileage: 8,500

VEHICLE WAS HAVING SEVERE ISSUES SHIFTING GEARS. TRANSMISSION WARNING LIGHT CAME ON, LESS THAN A MILE LATER THE MALFUNCTION INDICATOR LIGHT CAME ON. VEHICLE THEN LOST 4WD CAPABILITY. VEHICLE SEEMED TO STALL OUT AND MAX OUT AT 20 MPH. CAR STOPPED A FEW BLOCKS FROM MY HOUSE WHILE IN A TURNING LANE. TURNED THE CAR OFF AND TURNED IT BACK ON, WAS ABLE TO BARELY MAKE IT HOME. LUCKILY, IT WAS LATE NIGHT AND NO TRAFFIC. COULD'VE CAUSE A BIG ACCIDENT. THE VEHICLE SITS HERE AT THE HOUSE RIGHT NOW BECAUSE IT WILL NOT RUN. CALLING THE DEALERSHIP WHEN THEY OPEN TOMORROW TO TRY AND FIND A RESOLUTION. *TR

Mileage: 3,912

I WENT TO SHIFT VEHICLE INTO DRIVE, VEHICLE WOULD NOT SHIFT INTO ANY GEAR. TURNED THE VEHICLE ON AND OFF THREE TIMES, ON THE THIRD ATTEMPT I MANAGED TO GET IN TO SHIFT INTO DRIVE. VEHICLES TRANSMISSION SERVICE AND CHECK ENGINE LIGHTS CAME ON STATING "SERVICE TRANSMISSION START FROM PARK WITH VEHICLE AT ZERO SPEED." WHEN I HAD SHIFTED THROUGH TO DRIVE TO MOVE THE VEHICLE THE TRANSMISSION MADE A CLUNKING SOUND LIKE IT HAD FALLEN OUT OF THE JEEP. I DROVE IT 3 MILES TO MY HOUSE ONLY GOING 30 MPH. WHEN I GOT HOME I ATTEMPTED TO PUT THE VEHICLE INTO PARK AND THE TRANSMISSION WOULD NOT MOVE PAST NEUTRAL. I ATTEMPTED TO REMOVE KEY 4-5 TIMES AND BECAUSE OF THIS THE DASH LIGHTS HAD STAYED ON. I DISCONNECTED THE BATTERY AND HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. *TR

Mileage: 6,550

WHILE SLOWING/BREAKING/DECELERATING FROM ANY SPEED THAT HAS CAUSE VEHICLE TO BE IN GEAR 5+, AROUND 35-25MPH, TRANSMISSION WILL DOWNSHIFT FROM 5-4 AND VEHICLE WILL SURGE. VEHICLE WILL NOT DECELERATE, TRANSMISSION REMAINS IN GEAR 4 AND RPM REMAINS 2K. EXCESSIVE PRESSURE IS REQUIRED ON BRAKE TO SLOW VEHICLE. IF BREAK IS NOT APPLIED, VEHICLE WILL NOT SLOW DOWN AND WILL MAINTAIN 25MPH FOR EXTENDED PERIOD OF TIME. MEASURED DISTANCE I OBTAINED WAS 0.4 MILE BEFORE ENGINE RPM BEGAN TO DECREASE BELOW 2K AND VEHICLE BEGAN TO SLOW WITHOUT BRAKE PRESSURE. *TR

Mileage: 5,000

2014 JEEP CHEROKEE LIMITED, 6 CYLINDER, PURCHASED ON APRIL 21, 2014 WITH 321 MILES ON IT. THERE WAS A SLIGHT SHIMMY IN THE FRONT END THAT THEY TOLD US WAS A FLAT SPOT IN THE TIRE THAT WOULD WORK ITSELF OUT AND THE TRANSMISSION WOULD HAVE TO "LEARN" MY WAY OF DRIVING. ON MAY 30,TT 2217 MILES I BROUGHT THE VEHICLE BACK TOT HE DEALER FOR HESITATION IN THE TRANSMISSION AND SHUTTERING AND GRINDING IN THE FRONT END. THE JEEP HAS BEEN BACK TO THE DEALER 6 TIMES FOR SHUTTERING AND GRINDING IN THE FRONT END WHEN PROCEEDING FROM STOP OR LOW SPEED AFTER BEING ON THE HIGHWAY AT A CONSTANT SPEED FOR SEVERAL MILES. SHUTTERING CAN HAPPEN WHEN TURNING OR GOING STRAIGHT. I HAVE ALSO REPORTED SEVERAL TRANSMISSION ISSUES TO THEM WITH THE CARS INABILITY TO DOWNSHIFT GOING UP A HILL AND OR TO UP SHIFT WHEN COASTING DOWN HILLS. AT ONE TIME AS I WAS ENTERING THE HIGHWAY, I TRIED TO ACCELERATE TO 55 AND THE CAR WOULD NOT GO OVER 30 MPH. I'M GLAD THERE WERE TWO LANES OR I WOULD HAVE BEEN REAR ENDED. CAR WAS VERY JERKY WHEN PROCEEDING FROM A STOP AND WOULD OFTEN SUDDENLY JERK FORWARD AFTER A HESITATION TO EVEN MOVE. CAR HAS BEEN REPROGRAMMED 3 TIMES, HAD A NEW VALVE BODY INSTALLED, A NEW TRANSMISSION INSTALLED AND TWO NEW AXLES INSTALLED TWO DAYS AFTER THE AXLES WERE INSTALLED THE SHUTTERING AND HESITATION IN TRANSMISSION STARTED AGAIN. DEALER HAS FAILED TO GET BACK TO ME. *TR

Mileage: 6,184

AT LOW SPEED TURNS, LEFT AND RIGHT, IE IN A PARKING LOT OR TURNING AT AN INTERSECTION, POPPING AND GROANING FROM FRONT SUSPENSION/STEERING ASSEMBLY. VERY AUDIBLE AND RATCHETING FEEL CAN BE FELT IN THE FRAME AND STEERING WHEEL. NOT AN ISSUE WHEN DRIVING STRAIGHT OR AT SPEED. FIRST TRIP TO DEALER...COULD NOT DUPLICATE. NEXT DAY, AFTER CONTACTING JEEP CONSUMER SERVICE, THE JEEP WAS TAKEN BACK TO THE DEALER AND I TEST DROVE THE VEHICLE IN THE PARKING LOT FOR THE SERVICE CONSULTANT. THE POPPING/GROANING NOISE WAS EVIDENT IN EVERY TURN AND THE CAR WAS TAKEN INTO THE SERVICE AREA FOR SUSPECTED "SUSPENSION" PROBLEM. NEXT DAY CONTACT WITH DEALER...THEY THINK IT IS EITHER THE AXLES OR TRANSMISSION. CALLED JEEP AND THEY CALLED DEALERSHIP. I WAS THEN TOLD BY JEEP THEY WERE REPLACING THE AXLES. SUBSEQUENT MSG FROM SERVICE DEPARTMENT CONFIRMED THEY WERE CHANGING THE RIGHT FRONT AXLE BUT IT WAS BACK ORDERED. NOW TWO DAYS...NO JEEP, NO TRANSPORTATION, NO LOANER. I AM A MASTER ARMY AVIATOR WITH THIRTY YEARS OF FLYING. I KNOW WHEN A MACHINE IS BROKE OR ABOUT TO BE. *TR

Mileage: 14,100

TRANSMISSION LIGHT CAME SIMULTANEOUSLY WITH CAR LOSING ABILITY TO SHIFT GEAR, MOVE FORWARD OR REVERSE. I WAS IN A PRECARIOUS SITUATION AS I WAS ON A HEAVILY TRAVELED ROAD. CAR IS BEING TOWED TO DEALERSHIP. THIS IS A BRAND NEW CAR AND CLEARLY THERE IS A DANGEROUS ISSUE WITH THE TRANSMISSION OF THIS CAR. I AM VERY CONCERNED TO DRIVE THIS VEHICLE, EVEN AFTER THE CAR HAS ANY NECESSARY REPAIRS. I BELIEVE THIS CAR IS A POSES A SERIOUS SAFETY THREAT DUE TO ITS INABILITY TO GAIN SPEED OR CHANGE GEARS AT CRITICAL TIMES. *TR

Mileage: 1,200

THIS IS A FOLLOWUP COMPLAINT TO (ODI NUMBER) 10618847. A PHONE CALL WAS MADE TO NTSB REFERRING TO THIS INCIDENT (REF 670186). TODAY WHILE DRIVING IN TRAFFIC AND AT AN INTERSECTION, THE 2014 JEEP CHEROKEE I WAS DRIVING BUCKED VIOLENTLY THEN STALLED. THE POWER STEERING STOPPED WORKING AND THE VEHICLE WAS BROUGHT TO A STOP. WHEN I RESTARTED THE VEHICLE, IT WAS NOT CAPABLE OF EXCEEDING 3-4MPH EVEN THOUGH THE ENGINE WAS REVVING. THE BOSTON POLICE RESPONDED AS I WAS IN A DANGEROUS LOCATION AND WAITED WITH ME FOR AN HOUR UNTIL AAA COULD TOW MY VEHICLE BACK TO THE DEALERSHIP. THE CHECK ENGINE LIGHT AND SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASHBOARD. THE VEHICLE WAS TOWED TO THE DEALERSHIP JUST DAYS AGO UNDER IDENTICAL CIRCUMSTANCES. THE LAST TIME THE DEALERSHIP PERFORMED A 'SOFTWARE UPDATE' AND ASSURED ME THAT WITH THE NEW SOFTWARE THIS PROBLEM COULD NOT HAPPEN AGAIN. ANY ASSISTANCE YOU COULD PROVIDE WOULD BE VERY MUCH APPRECIATED. *TR

Mileage: 10,020

ABOUT 7AM ON AUGUST 3, 2014, I WAS OPERATING THE ABOVE VEHICLE IN LIGHT TRAFFIC ON A DIVIDED HIGHWAY. WHILE TRAVELING AT ABOUT 20MPH,THE VEHICLE SUDDENLY BUCKED AND THE TRANSMISSION LIGHT CAME AND A MESSAGE CAME ON STATING TO PUT THE VEHICLE INTO PARK. AT THE SAME TIME, THE POWER STEERING ALSO STOPPED WORKING. I PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PUT THE VEHICLE INTO PARK. I WAITED A PERIOD OF TIME BEFORE I ATTEMPTED TO PUT THE CAR BACK INTO DRIVE. AT THIS TIME THE CHECK ENGINE LIGHT WAS FLASHING AND THE DISPLAY WAS FLASHING IN RED TO CHECK TRANSMISSION. THE DRIVE BUTTON WAS FLASHING WHEN I RE-ENGAGED THE CAR INTO DRIVE. THE ENGINE SOUNDED LIKE IT WAS REVVING AND THE VEHICLE WOULD NOT GO ABOVE 5MPH. I WAS LESS THAN A MILE FROM HOME AND TRAFFIC WAS LIGHT SO I DROVE IT BACK TO MY HOUSE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE THEY EXPLAINED THAT THIS IS A "SOFTWARE PROBLEM". I AM NOTIFYING THE NTSB AS THIS SEEMS TO BE A MAJOR PROBLEM WITH THIS VEHICLE THAT SHOULD MOST CERTAINLY BE A MANDATORY SAFETY RECALL IF THIS "SOFTWARE PROBLEM" IS AFFECTING OTHER VEHICLES. I WOULD NOT WANT TO SEE SOMEONE EXPERIENCE THIS PROBLEM ON THE HIGHWAY. *TR

Mileage: 9,980

VEHICLE IS SHIFTING VERY HARD IN LOW GEARS, AND JUMPING INTO A FASTER DRIVE ON LONG DOWN HILL RUNS. TOOK THE CAR BACK TO THE DEALER, AND THEY CLAIM THEY KNOW ABOUT THIS PROBLEM AND UPDATED THE COMPUTER. THE CAR STILL HAS THE SAME PROBLEMS. *TR

Mileage: 1,600

WOBBLE BETWEEN 15-20 MPH I DIDN'T NOTICE IT UNTIL 2 DAYS AFTER PURCHASE IN NOVEMBER OF 2013. IT'S NOW BEEN 10 MONTHS WITH NO FIX. I'VE SEEN MANY PEOPLE HAVING THE SAME ISSUE ON JEEP FORUMS. SOME HAD AXLES REPLACED, AND SOME HAD BOTH AXLES AND TRANSMISSIONS REPLACED. NOTHING SEEMS TO FIX THE PROBLEM. JEEP HAS TO BE AWARE OF THE PROBLEM BUT I CAN'T EVEN GET AN ACKNOWLEDGEMENT THAT THEY KNOW PROBLEM EXISTS MUCH LESS A FIX. WHO KNOWS WHAT DAMAGE THIS COULD BE DOING TO PARTS ON THE FRONT END. HOW ABOUT JEEP JUST ADMITTING THERE IS A PROBLEM AND THEY ARE WORKING ON A FIX! *TR

Mileage: 150

TRANSMISSION SLIPPING AND SLUGGISH, EVENTUALLY FAILED TO SHIFT INTO ANY GEAR. *TR

Mileage: 4,400

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 24 MPH OR LESS, THE VEHICLE FAILED TO DECELERATE WHEN THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 434.

Mileage: 434

INCIDENT OCCURRED ON FREEWAY WHILE TRAVELING AT 70 MPH. WAS TRAVELING IN THE #1 LANE AND ENCOUNTERED A SLOWER MOVING VEHICLE. CHANGED TO THE #2 AND ACCELERATED, BUT GOT NO RESPONSE FROM THE VEHICLE. THE FREEWAY AT THIS PORTION IS A DOWNGRADE SO VEHICLE WAS ABLE TO COAST DOWNHILL. I ACCELERATED AGAIN AND VEHICLE FAILED TO ACCELERATE. A "SERVICE TRANSMISSION SOON" MESSAGE WAS DISPLAYED ON DASHBOARD. I EXITED THE FREEWAY AND CAME TO A COMPLETE STOP AT THE BOTTOM OF THE OFFRAMP. I PRESSED THE GAS, WHILE IN DRIVE, AND THE VEHICLE DID NOT MOVE. PLACED IN PARK AND THEN BACK IN DRIVE AND THE VEHICLE DID NOT RESPOND. PLACED VEHICLE IN PARK AND SHUT IT DOWN AND RESTARTED VEHICLE AND IT DID STRUGGLE TO MOVE FORWARD SEVERAL FEET. PLACED VEHICLE IN REVERSE AND IT DID NOT RESPOND. REPEATED SEQUENCE OF TURNING IT OFF AND BACK ON AND THE VEHICLE RESPONDED. PLACED VEHICLE IN DRIVE AND IT DID NOT RESPOND. REPEATED SEQUENCE AND VEHICLE FINALLY MOVED FORWARD. WAS ABLE TO SLOWLY DRIVE VEHICLE TO DEALERSHIP. AFTER HALF A DAY DEALERSHIP STATED "CHRYSLER" TOLD THEM TO WIGGLE THE CABLES AND SEE IF ANY OF THEM ARE LOOSE. AFTER THEY DETERMINED THE CABLES WERE NOT LOOSE THEY INSTALLED THE NEW TRANSMISSION UPDATES AND CLEARED THE ERROR CODES. SERVICE TECH STATED THE PROBLEM SHOULD NOT HAPPEN AGAIN. SO FAR I HAVE NOT EXPERIENCED ANY OTHER FAILURE WITH THE TRANSMISSION. *TR

Mileage: 11,230

THE CAR SUFFERS FROM POOR SHIFTING CHARACTERISTICS. IT EXPERIENCES EXTREME LAG BETWEEN THE TIME THE ACCELERATOR IS DEPRESSED AND THE TIME THAT THE ENGINE RESPONDS. SHIFTS TO ALLOW PASSING ACTIVITIES ON THE HIGHWAY ARE ESPECIALLY PROBLEMATIC, AS ITS ABILITY TO PROVIDE GOOD RESPONSE/POWER WHEN ATTEMPTING TO PASS AT SPEED IS, IN A WORD, CRAP. THE CAR EXPERIENCES SHIFT DELAYS WHEN ATTEMPTING TO ACCELERATE FROM 40+ TO 60+, IT EXPERIENCES LAG AND THEN SUDDEN ACCELERATION WHEN ATTEMPTING TO MAINTAIN SPEED OR ACCELERATE WHILE GOING UPHILL, AND IT EXPERIENCES SLOW RESPONSE OFF OF STOPS UNLESS THE GAS PEDAL IS FLOORED. BECAUSE OF ITS UNCERTAIN ACCELERATION RESPONSE, IT IS EXTREMELY DIFFICULT TO BE COMFORTABLE DRIVING THIS VEHICLE. JEEP NEEDS TO RECALL THE CAR AND PERFORM ACTUAL QC TESTING ON THE TRANSMISSION. IT IS SIMPLY AWFUL AND A DANGEROUS PIECE OF EQUIPMENT TO HAVE ON THE ROAD. *TR

Mileage: 7,250

THIS IS THE SECOND INCIDENT OF THIS NATURE. WHILE DRIVING AT 75 MPH ON THE INTERSTATE, THE VEHICLE LOST ALL DRIVE TO THE WHEELS. THE VEHICLE WAS COASTING, WITH HEAVY TRAFFIC COMING FROM BEHIND. THE VEHICLE WAS ESSENTIALLY DEAD ON THE HIGHWAY. MY WIFE MANAGED TO COAST TO THE SHOULDER. THE VEHICLE CHECK ENGINE LIGHT WAS ON AS WELL A MESSAGE TO "SERVICE TRANSMISSION". THE VEHICLE HAD TO BE PLACED ON A FLAT BED AND TAKEN TO THE DEALER. THIS IS NOT THE ONLY INCIDENT INVOLVING THESE VEHICLES. THERE IS A SERIOUS PROBLEM WITH THE 9 SPEED TRANSMISSION, AS THERE HAVE BEEN THREE TECHNICAL SERVICE BULLETINS, FROM CHRYSLER, AND OUR VEHICLE HAS HAD ALL OF THEM PERFORMED. THE VEHICLE IS STILL AT THE DEALERS SO I AM UNABLE TO ADVISE WHAT, IF ANY CORRECTIVE ACTION WILL BE TAKEN. I DO KNOW MY WIFE WAS SCARED TO DEATH WHEN SHE FOUND HERSELF BASICALLY IMMOBILE IN HEAVY CAR AND TRUCK TRAFFIC, APPROACHING HER FROM THE REAR AT 75 MPH. *TR

Mileage: 8,099

HAVE EXPERIENCED HORRIBLE SHIFTING PROBLEMS SINCE I DROVE THE 2014 JEEP CHEROKEE TRAILHAWK OFF THE LOT. JERKS FORWARD FROM STOP AND AT DIFFERENT GEAR CHANGES. BELIEVE THIS WILL CAUSE ADDITIONAL DAMAGE TO ALREADY POOR PERFORMING TRANSMISSION. HESITATES GEAR CHANGE SOME TIMES WHEN ON HIGHWAY THAT COULD BE DANGEROUS. TWO DAYS AGO STARTED VEHICLE AND PLACED IN REVERSE. JEEP SLAMMED INTO GEAR AND ENGINE LIGHT CAME ON. LIGHT SAYING TO PUT VEHICLE BACK ON PARK CAME ON. I DID THIS AND THEN PUT THE VEHICLE BACK INTO DRIVE. PRESSED GAS AND VEHICLE WENT BACKWARDS. HAD TO BE TOWED TO THE DEALER. DEALER IS STILL EVALUATING VEHICLE AND HAS DONE A SOFTWARE UPDATE. I ASKED ABOUT THE JERKY SHIFTING AND THEY ARE SAYING IT IS NORMAL FOR THE VEHICLE. THEY ARE BEING SLAMMED WITH CUSTOMER COMPLAINTS ABOUT TRANSMISSION PROBLEMS ACCORDING TO THE SERVICE DEPARTMENT REP. CALLING AN IMPROPERLY PERFORMING TRANSMISSION NORMAL BECAUSE ITS HAPPENING TO MOST OF THESE VEHICLES IS NOT ACCEPTABLE. THIS IS AN EXPENSIVE VEHICLE AND NEVER SHOULD HAVE BEEN SOLD UNDER THESE CONDITIONS. OTHERS SHOULD KNOW WHAT THEY ARE GETTING INTO BY PURCHASING ONE OF THESE AND JEEP NEEDS TO RECTIFY THIS SITUATION IMMEDIATELY. *TR

Mileage: 7,000

WHILE FULLY LOCKED IN PARK, THE VEHICLE SUDDENLY ROLLED BACKWARD, INTO A LAKE, RUNNING OVER MY FOOT, AND DRAGGING ME INTO THE LAKE, IN 8-10 FEET OF WATER. WHEN THE VEHICLE WAS PULLED OUT OF THE WATER, IT WAS STILL LOCKED IN PARK, BUT THE WHEELS ROLLED FREELY. *TR

Mileage: 26,000

JEEP TRANSMISSION DOES NOT SHIFT SMOOTHLY IT POUNDS INTO GEAR AND DOESNT SHIFT AT TIMES.THIS HAS HAPPENED ALOT.INCIDENT HAPPENED IN JULY 2014 WHEN WE WERE DRIVING IT STALLED CHECK ENGINE LIGHT AND TRANSMISSION LIGHTS ( MAYBE SAME ) CAME ON AND WE WERE NEARLY HIT ON ROAD BY ANOTHER CAR.HAPPENED AGAIN TOO A FEW TIMES CALLED JEEP THEY SAID TO DRIVE IT DOWN TO DEALER AND THAT THEY WERE HAVING NUMEROUS PROBLEMS WITH JEEP CHEROKEES,.WE OPTED TO HAVE IT FLAT BED WITH A TOW TRUCK TO DEALER AS IT WAS UNSAFE TO DRIVE. CAR IS IN SHOP ALMOST A WEEK AND DEALER CALLED SAYS THEY REPROGRAMED TRANSMISSION AND IT IS BEING TEST DRIVEN AT DEALER BUT STILL BANGS INTO GEAR AND IS ROUGH THEY ACTUALLY SAY IT WILL NEED TO GET USED TO DRIVER AND STOP THUDS INTO GEAR.UNREAL ! THEY ACTUALLY SAID THIS WITH A NEW 37,000 SUV. ITS CLEAR THIS JEEP MODEL WAS NOT TESTED RUSHED TO MARKET AND IS A SEVER SAFETY ISSUE.WE ARE ACTUALLY AFRAID TO DRIVE THIS JEEP ! *TR

Mileage: 4,100

WHILE DRIVING ON FREEWAY SMELLED BURNING OIL SMELL AND SMOKE IN CABIN OF CAR. AT FIRST STOPLIGHT OFF FREEWAY SMOKE WAS VISUALLY EVIDENT AT RIGHT FRONT WHEEL AREA AND SMELL OF BURNING OIL INCREASED. I GOT OUT OF CAR AND LOOKED UNDER RIGHT FRONT SIDE AND NOTICED OIL OR GREASE ON CATALYTIC CONVERTER. *TR

Mileage: 70

WHEN CAR WAS SHIFTING GEARS IT JERKED THE WHOLE CAR AND THEM THE SCREEN SAID SERVICE TRANSMISSION. TRIED PUSHING ON THE GAS TO GO AND WOULD BARELY MOVE. TRIED SWITCHING TO NEUTRAL AND THEN DRIVE AGAIN AND COULD PUSH THE PEDAL TO THE FLOOR AND NO POWER. THEN PUT THE CAR IN NEUTRAL RESTARTED THE CAR AND GOT A LITTLE POWER BACK BUT WOULD NOT GO INTO REVERSE. THE SCREEN KEPT SAYING WHEN TRIED TO PUT INTO REVERSE TO PUT IT IN PARK AND THEM SELECT GEAR BUT WOULD NOT GO INTO REVERSE. FINALLY MADE IT HOME AND TURNED THE CAR OFF FOR A BIT AND RESTARTED AND IT WOULD LET US GO INTO REVERSE BUT STILL HAS TRANSMISSION LIGHT ON. I TOOK THE VEHICLE BACK A FEW DAYS AFTER I BOUGHT IT AND TOLD THEM IT WAS NOT SHIFTING RIGHT. THEY TOLD ME THERE WERE SOME UPDATES AND FIXED THEM BUT IT NEVER FIXED IT. I AM VERY DISAPPOINTED WITH JEEP KNOWING THEY HAD AN ISSUE AND STILL PUT THEIR CARS OUT THERE TO BE SOLD. I WISH PEOPLE WERE HONEST AND NOT SELL VEHICLES THAT HAVE KNOWN ISSUES! *TR

Mileage: 2,000

THE 9-SPD AUTOMATIC WILL REV HIGH IN FIRST GEAR UNTIL THE VEHICLE IS STEADY AT 10 MPH AND SLAM HARD INTO SECOND GEAR. SHIFTING FROM SECOND GEAR TO THIRD IS ROUGH AS WELL. HAPPENS EVERY DAY UPON ENGINE START. WHEN THE CAR HAS BEEN WARMED UP FROM DRIVING FOR APPROXIMATELY 15 MINUTES IT GOES AWAY, BUT BEGINS AGAIN UPON BEING SHUT OFF AND COOLED DOWN. THIS ROUGH SHIFTING IS POTENTIALLY DAMAGING/DESTROYING THE AUTOMATIC TRANSMISSION AND CAUSES THE DRIVER/PASSENGERS TO "JERK AROUND" IN THEIR SEATS. *TR

Mileage: 260

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE SERVICE TRANSMISSION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE ENTIRE TRANSMISSION BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE SERVICE TRANSMISSION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE ENTIRE TRANSMISSION BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

WHEN WE BOUGHT THE 2014 JEEP CHEROKEE IT WAS NEW. THERE WAS NO ISSUE WITH THE TRANSMISSION UNTIL WE HAD OWNED IT FOR ABOUT A MONTH. THEN IT STARTED HAVING A ROUGH SHIMMY AS IT SEARCHED FOR THE CORRECT GEAR GOING FROM 0 TO 10 MPH AND THEN 10 TO 20 MPH. ONCE IT REACHES ABOUT 25 MILES PER HOUR THERE IS NO ISSUE WITH THE SHIFTING. WE HAVE HAD IT BACK TO THE DEALERSHIP 3 TIMES. EACH TIME THEY SAID IT WAS FIXED, BUT UPON LEAVING THE LOT, IT DID THE SAME THING I HAD TAKEN IT IN FOR TO BEGIN WITH. WITH JEEP'S UPDATE, WE NOW HAVE A LONG PAUSE GOING UP HILL BEFORE IT GIVES A ROUGH SHIFT AT ABOUT 5 MPH AND THEN CONTINUES TO SHIMMY AT 10 TO 20 MPH. I WAS TOLD ON THE THIRD VISIT THEY WOULD SUBMIT A REPORT TO THE MANUFACTURER TO SEE WHAT THE NEXT STEP SHOULD BE TO FIX THE JEEP SINCE THE UPDATES DID NOT WORK. HOWEVER, THEY TRIED THE SAME THING AGAIN AND SAID THEY THOUGHT IT WAS FIXED, BUT IT WASN'T. UPON COMPLETION OF THE SECOND VISIT I WAS TOLD IT NEEDED TO GET USE TO MY DRIVING PATTERN? WHAT EXACTLY DOES THAT MEAN? WHAT IF MORE THAN ONE OF US DRIVE THE VEHICLE? I AM GETTING THE RUN-AROUND FROM JEEP ON A PRODUCT THEY SHOULDN'T HAVE SOLD ME IN THE FIRST PLACE. EVERYTHING I READ PRIOR TO THE PURCHASE RAVED ABOUT THE 9 SPEED TRANSMISSION. UNFORTUNATELY, THAT WAS INCORRECT SINCE THE TRANSMISSIONS IN THE 2014 JEEP CHEROKEES ALL HAVE THE SAME ISSUE AND JEEP DOESN'T REALLY KNOW HOW TO FIX THEM. I BELIEVE I NEED A NEW TRANSMISSION; BUT WILL HAVE TO FORCE JEEP TO DO IT AND HOPE IT WORKS. MY TIME IS WORK SOMETHING - JUST FIX IT. IT'S A LEMON IN MY OPINION. *TR

Mileage: 1,500

ERRATIC SHIFTING, BOTH UPSHIFTING AND DOWNSHIFTING. CAUSES CAR TO JERK FORWARD WHEN DOWN AND UP SHIFTING. CAR CAME TO A COMPLETE STOPPED THEN LUNGED FORWARD CAUSING ME TO BUMP INTO ANOTHER CAR. THE CAR DOWN SHIFTED THEN FELT LIKE IT WAS IN NEUTRAL THEN JUMPED INTO GEAR AGAIN AND JUMPED FORWARD. THIS CAR HAS LESS THAN 4000 MILES ON IT NOW AND HAS BEEN IN THE SHOP TWICE TO ADDRESS THIS ISSUE SINCE WE HAD IT, BUT THE ISSUE STILL EXIST. I AM DEEPLY WORRIED ABOUT THIS SINCE MY WIFE IS AFRAID TO DRIVE THE CAR AT TIMES NOW. IT'S NOT CLEAR WHAT CHRYSLER WAS THINKING WHEN THEY RELEASED VEHICLES WITH FAULTY TRANSMISSIONS. NOT ONLY IS THIS A SAFETY ISSUE, THIS PROBLEM ALSO DEVALUES THE CAR. WHO WOULD WANT TO PURCHASE OR ACCEPT THIS CAR AS A TRADE-IN WITH A KNOWN TRANSMISSION PROBLEM? *TR

Mileage: 2,000

AS DESCRIBED IN PREVIOUS PUBLISHED COMPLAINTS, THE TRANSMISSION ON MY 2014 JEEP CHEROKEE TRAIL HAWK IS MALFUNCTIONING (SOFTWARE AND/OR HARDWARE) ALMOST FROM THE START. THE LAST INCIDENT--AFTER A PREVIOUS SERVICE AT A JEEP DEALERSHIP--WAS THE WORST. WHILE SITTING AT A STOP SIGN (ON MY WAY TO ANOTHER DEALERSHIP TO HAVE THE VEHICLE SERVICED AGAIN FOR "SERVICE TRANSMISSION" MESSAGE), THE "D" STARTED FLASHING AND THE MESSAGE"SHIFT TO P THEN DESIRED GEAR" APPEARED. I FOLLOWED THE MESSAGE'S INSTRUCTIONS BUT AS I SHIFTED INTO "D" THE VEHICLE LUNGED FORWARD (SLIGHTLY INTO THE NEAR LANE OF THE CROSS STREET). IF A PEDESTRIAN HAD BEEN WALKING IN FRONT OF THE VEHICLE (CROSSING THE STREET) AT THAT MOMENT HE OR SHE MAY HAVE BEEN HIT. IF A CAR HAD BEEN PASSING ON THE CROSS STREET IN THE NEAR LANE THERE COULD HAVE BEEN AN ACCIDENT. FIAT CHRYSLER DELAYED THE SALE OF THE JEEP CHEROKEE BECAUSE OF SOFTWARE PROBLEMS. IT APPEARS TO ME FROM THIS SITE --(AND OTHER JEEP CHEROKEE FORUMS) AND FROM FIAT CHRYSLER'S CEO'S OWN WORDS--THAT THE SOFTWARE PROBLEMS HAVE NOT BEEN PROPERLY ADDRESSED. NHTSA NEEDS TO ACT. *TR

Mileage: 700

WOBBLE IN FRONT WHEELS BETWEEN 1ST & 2ND GEARS, POOR TRANSMISSION SHIFTING. *TR

Mileage: 500

FAULTY TRANSMISSION. *TR

Mileage: 3,200

AFTER 2 DAYS OWNING THIS VEHICLE THE TRANSMISSION BEGAN TO HAVE ISSUES SHIFTING FROM PARK TO DRIVE AND REVERSE. I ALSO GOT "SERVICE TRANSMISSION" WARNING LIGHTS AND "SERVICE PARKING BRAKE" WARNING LIGHTS. THE VEHICLE WENT IN FOR SERVICE AND WAS IN THE SHOP FOR 3 DAYS. 2 MONTHS LATER I HAD THE SAME ISSUE AND THE VEHICLE WENT IN FOR SERVICE FOR 4 DAYS. 2 MONTHS LATER THE VEHICLE WENT IN FOR SERVICE FOR THE SAME THING FOR 8 DAYS. CURRENTLY THE VEHICLE HAS BEEN IN FOR SERVICE A 4TH TIME FOR THE SAME THING FOR 3 DAYS SO FAR. PROBLEMS RANGE FROM HESITATION AND/OR JUMPING INTO GEAR FROM PARK TO DRIVE OR REVERSE, ROUGH SHIFTING AT ALL SPEEDS AND PARKING BRAKE INTERMITTENTLY ENGAGING WHEN PLACING THE VEHICLE IN REVERSE FROM PARK. *TR

Mileage: 200

TRANSMISSION SAFETY COMPLAINT : BUILT 1/2014 DELIVERED 6/2014 PURCHASED JEEP CHEROKEE ON JUNE 2, 2014 WITH 170 MILES ON ODOMETER FROM CAPO MOTORS DBA ORANGE COAST CHRYSLER, JEEP ) . RETURNED JEEP TO SALES AGENT JUNE 10, 2014 COMPLAINING OF TRANSMISSION NOT SHIFTING FROM FORWARD STOPPED POSITION CORRECTLY .HE INFORMED US THAT TRANSMISSION MUST ADJUST TO US. ( 1 ) JEEP SEEMS TO DOWN SHIFT TO A NEUTRAL MODE EVEN THOUGH THE TRANSMISSION INDICATES JEEP IS IN THE DRIVE GEAR MODE. WHEN APPLYING GAS TO THE JEEP THE TRANSMISSION HESITATES THEN LUNGES FORWARD REQUIRING DRIVER TO APPLY THE BRAKES TO AVOID REAR ENDING VEHICLE IN FRONT. ( 2 ) WHEN APPLYING GAS THE JEEP SEEMS TO " QUICK " SHIFT FROM LOWER 1-3 GEARS TO MIDDLE GEARS WITH EXCESS STRONG LOUD FORCE. ( 3 ) WHEN DRIVING DOWN CA. 18 STEEP MOUNTAIN TWO LANE HIGHWAY FROM 5500 FT. TO 1500 FT. .IN DRIVE MODE THE JEEP SUDDENLY SHIFTED INTO NEUTRAL WHEN GAS WAS APPLIED ROUNDING A HAIR PIN BEND. I COULD NOT APPLY THE BREAKS BECAUSE OF HEAVY JULY 4TH. BOAT TRAILER TRAFFIC BEHIND ME. I SHIFTED TO MANUAL FROM DRIVE AND THE NUMBER 9 DRIVE MODE WAS INDICATED. I THEN MOVE THE GEAR SHIFT TO DRIVE MINUS AND 2 MODE WAS INDICATED. THE JEEP THEN LUNGED TO A SLOWER SPEED. I WAS ABLE TO REGAIN CONTROL OF JEEP TO ROUND THE BEND AND IMMEDIATELY PULLED TO THE SIDE OF THE MOUNTAIN ROAD. ( 4 ) JEEP GETS VERY POOR MILEAGE, SEEMS TO HAVE HIGH RPM AND SEEMS TO BE STUCK IN TOO LOW OF GEAR ON HIGHWAY. ( 5 ) IN CITY DRIVING ANY 90 DEGREE STOP LIGHT TURN FROM A STAND STILL POSITION REQUIRES DILIGENCE AND EXTREME CAUTION DUE TO TRANSMISSION HESITATION AND ERRATIC NATURE OF PROBLEM. ( 6 ) TRANSMISSION OIL HAS HAD A FOUL SMELL AT TIMES. *TR

Mileage: 1,012

WITHIN 10 DAYS OF THE PURCHASE OF MY NEW JEEP CHEROKEE TRAILHWAK I WAS TRAVELING SLOWLY THROUGH A PARKING LOT AND APPROACHED A SPEED BUMP. AFTER TRAVELING OVER THE SPEED BUMP I DEPRESSED THE ACCELERATOR WHEN I NOTICED THE VEHICLE WOULD NOT ACCELERATE AND THE TRANSMISSION SOUNDED AS IF IT WAS GRINDING AND ALMOST AS OF SOMETHING WAS LOOSE. THAT PARTICULAR ISSUE ALWAYS HAPPENS WHEN TRAVELING OVER A SPEED BUMP. I'M NOW 7 MONTHS INTO OWNERSHIP AND THE TRANSMISSION IS VERY SLUGGISH. HESITATION IS NORMAL WHEN ACCELERATING FROM A STOP AND REALLY NEARLY CONSTANT. WHEN THE CAR WAS NEW I JUST ASSUMED IT WAS A SLOW/SLUGGISH TRANSMISSION BUT AFTER READING MUCH FEEDBACK I UNDERSTAND NOW IT IS VERY COMMON. *TR

Mileage: 150

THE CAR GAVE A MESSAGE THAT THE TRANSMISSION NEEDED SERVICE. IT THEN DROVE A FEW MORE MILES AND THEN STOPPED ALLOWING ME TO ACCELERATE. IT WAS LIKE IT WAS IN NEUTRAL BUT THE ENGINE WOULD NOT REV. IT DID LET ME DRIVE AGAIN AFTER SHUTTING DOWN THE CAR BUT THE PATTERN CONTINUED UNTIL WE DROPPED IT OFF AT THE DEALER. WE NEEDED TO TURN THE CAR OFF AND ON SEVERAL TIMES. THERE WAS ALSO AN UNKNOWN SMELL THAT CAME AND WENT. *JS

Mileage: 3,185

WHILE SITTING ON AN INCLINE AT A STOP LIGHT, OUR BRAND NEW 2014 JEEP CHEROKEE THAT HAD ONLY BOUGHT 2 DAYS BEFORE SHIFTED IN TO NEUTRAL ON ITS OWN AND ROLLED BACKWARDS WHEN THE GAS WAS PRESSED. WE HAD TO SHIFT THE TRANSMISSION INTO MANUAL AND BACK TO AUTO SEVERAL TIMES TO GET THE GEARS TO CATCH. LUCKILY NO ONE WAS INJURED AND WE DID NOT ROLL BACKWARDS INTO TRAFFIC. AFTER THAT INCIDENT THE TRANSMISSION WAS SLUGGISH AND WOULD NOT SHIFT GEARS PROPERLY. *TR

Mileage: 614

VEHICLE WAS PURCHASED NEW. JEEP CHEROKEE 2014. SERVICE TRANSMISSION LIGHT COMES ON. VEHICLE WILL SUDDENLY NOT ACCELERATE. THIS OCCURS RANDOMLY AND CREATES A VERY UNSAFE DRIVING CONDITION. MOST ESPECIALLY WHEN MERGING INTO TRAFFIC.CHRYSLER IS AWARE BUT WILL NOT RECALL. 2 UPDATES SO FAR. VEHICLE CONTINUES TO EXPERIENCE THE PROBLEM. *TR

Mileage: 8,000

VEHICLE WOULD NOT GO INTO GEAR. STARTS BUT WON'T MOVE. HAPPENED SEVERAL TIMES. *TR

Mileage: 2,000

SUBJECT: 2014 JEEP CHEROKEE LIMITED, V-6 ENGINE/9 SPEED TRANSMISSION, PURCHASED 2/25/14. CURRENT MILEAGE: 3940 MILES. THIS SUBJECT AUTOMOBILE IS EXPERIENCING PROBLEMS THAT APPEAR TO BE ASSOCIATED WITH THE TRANSMISSION AND THROTTLE CONTROL. THE PROBLEMS ARE DESCRIBED AS: 1.A SUBTLE CHATTER IN THE TRANSMISSION WHEN ACCELERATING SIMILAR TO CLUTCH CHATTER. THIS OCCURS IN LOWER GEARS. THIS BEHAVIOR IS WORSE WHEN TURNING HARD LEFT/RIGHT WHEN TRANSMISSION IS UNDER AN ACCELERATION LOAD. 2.THE TRANSMISSION SHIFTING (UP AND DOWN SHIFT) CAN BE DELAYED AND VERY ABRUPT. IN GOING UP A HILL, THE THROTTLE RESPONSE IS DELAYED WITH A FOLLOWING ABRUPT, HEAD JERKING DOWNSHIFT. SIMILAR ABRUPT SHIFTS WHEN UPSHIFTING 3.THROTTLE RESPONSE CAN BE ABRUPT (SURGES FORWARD) AT LIGHT THROTTLE APPLICATION. THIS IN ITSELF IS A SAFETY ISSUE WHEN BEHIND A CAR AT A STOP. AS THE CARS IN FRONT MOVE FORWARD, A SLIGHT THROTTLE RESPONSE CAUSES THE CAR TO LURCH FORWARD AND ACCELERATE FASTER THAN THE CAR IN FRONT. THIS HAPPENED TO ME SEVERAL TIMES. FORTUNATELY, I WAS FAR ENOUGH BEHIND TO NOT HIT THE CAR IN FRONT. THIS ISSUE WAS BROUGHT TO THE ATTENTION OF THE DEALER 6/26/14. DEALER STATED "COULD NOT DUPLICATE CONCERN." THIS COMPLAINT IS CONSISTENT WITH OTHER COMPLAINTS FOR THIS ISSUE AND AUTOMOBILE. JUDGING BY THE NUMBER OF SIMILAR COMPLAINTS, IT IS STRONGLY SUGGESTED THAT NHTSA LOOK INTO THIS MATTER BEFORE THERE ARE ACCIDENTS AND/OR INJURIES. *TR

Mileage: 3,941

THE FIRST ISSUE AROSE AS THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY. WHILE STILL IN MOTION, THE VEHICLE PRODUCED AN AUDIBLE AND VISUAL COLLISION ALERT WITH NO OBSTRUCTIONS PRESENT. THE VEHICLE STOPPED SUDDENLY, PARTIALLY IN THE ROADWAY, SHIFTED TO NEUTRAL AND SHUT THE MOTOR OFF. IT WAS NECESSARY TO CYCLE THE VEHICLE THROUGH STOP-ACCESSORY-RUN AND BACK TO ACCESSORY BEFORE THE VEHICLE COULD BE PLACED IN PARK. ONCE IN PARK, THE INFORMATION CENTER (EVIC) READ "BATTERY VOLTAGE LOW". AFTER RETURNING TO THE STOP POSITION THE VEHICLE WAS RESTARTED AND THE MALFUNCTION INDICATOR (MIL) REMAINED ILLUMINATED. SCROLLING TO THE BATTERY STATUS ON THE EVIC SHOWED A READING OF 13.9V, WITHIN A NORMAL RANGE. THE VEHICLE WAS PLACED IN DRIVE AND OPERATED PROPERLY, EXCEPT FOR THE MIL FOR 24-HOURS WITH MULTIPLE STARTS AND STOPS. THE FOLLOWING DAY, UPON STARTING THE VEHICLE, AGAIN AN AUDIBLE AND VISUAL ALARM SOUNDED AND THE VEHICLE SHUT DOWN COMPLETELY, WITH THE EVIC READING 4-WHEEL DRIVE UNAVAILABLE. IT THEN CHANGED TO ADAPTIVE CRUISE UNAVAILABLE, THEN FORWARD COLLISION WARNING UNAVAILABLE. AN INDICATOR LIGHT WITH AN EXCLAMATION MARK STATED THAT SERVICE WAS REQUIRED. AGAIN, THE VEHICLE WAS CYCLED THROUGH THE STOP-ACCESSORY-RUN SEQUENCE WITHOUT THE BREAK DEPRESSED TO RE-SET THE ELECTRICAL SEQUENCING. THE VEHICLE WAS RESTARTED AND ONLY THE MIL REMAINED ILLUMINATED. THE VEHICLE WAS THEN ABLE TO BE PUT IN GEAR AND RETURNED TO SERVICE. BOTH OCCURRENCES TOOK IN EXCESS OF ONE MINUTE TO RETURN THE VEHICLE TO OPERATIONAL, AND HAD THEY HAPPENED IN AN ACTIVE TRAFFIC AREA, WOULD HAVE LEFT THE VEHICLE A SITTING DUCK FOR ONCOMING VEHICLES. THE DEALERSHIP HAS BEEN NOTIFIED AND AN APPOINTMENT SCHEDULED TO ADDRESS THE ISSUES. NO REPAIRS COMPLETED TO DATE; OWNER ADVISED THAT THE VEHICLE IS STILL ABLE TO BE DRIVEN, BUT TO KEEP THE PHONE NUMBER TO ROADSIDE ASSISTANCE HANDY. *TR

Mileage: 3,423

2014 JEEP CHEROKEE LATITUDE HAS HAD TRANSMISSION PROBLEMS SINCE I BOUGHT IT. DID ONE SOFTWARE UPDATE ON 12/2014 WHICH DID NOT FIX THE PROBLEM. ANOTHER SOFTWARE UPDATE WAS PERFORMED ON 05/14 BUT HAS NOT RESOLVED THE ISSUE YET. CAR JERKS IN LOW GEARS (1-3) BUT NOW IT ALSO MAKES A METALLIC NOISE WHEN GOING FROM P TO R AND INTO D MODES. IT IS ALSO JERKING WHEN I APPLY THE BRAKES AND THE ENGINE STARTS DOWNSHIFTING. BOTH SOFTWARE UPDATES HAVE NOT RESOLVED THE PROBLEM, BUT THE LAST ONE ( TRANSMISSION TSB 21-018-14 FLASH) HAS ADDED NEW PROBLEMS TO THE CAR. *TR

Mileage: 150

UPDATE ON MY VEHICLE.....I JUST HAD TO TAKE MY VEHICLE BACK IN ON 6/22/14 AND HEARD BACK FROM THE SERVICE CENTER ON 6/23/14. APPARENTLY SOMEHOW MY PASSENGER SIDE AXLE BROKE WHICH CAUSED THE LOUD BANG AND MY VEHICLE TO STOP RUNNING AND/OR FROM GOING INTO GEAR. THEY ARE NOT SURE WHAT CAUSED THIS OR WHY. NOW THEY HAVE TO REPLACE IT. I GOT MY VEHICLE BACK ON 6/25/14 AND IT DOES NOT DRIVE THE SAME, DOES NOT HAVE THAT SMOOTH SHIFTING LIKE IT DID BEFORE, AND CAN STILL HEAR A VERY FAINT CLINGING SOUND WHEN DRIVING. I DO NOT FEEL SAFE WITH THIS VEHICLE ANY LONGER. IT REALLY UPSETS ME THAT THE MANUFACTURE LET SOMETHING LIKE THIS GET PASSED THEM. THEY NEED TO DO A BETTER JOB ON INSPECTING THESE VEHICLES BEFORE THEY SEND THEM OUT TO CONSUMERS AND DO A BETTER JOB ON INSPECTING ALL PARTS. THIS INCIDENT ALONG WITH MY LAST ONE I POSTED ABOUT MY TRANSMISSION WERE TOLD TO THE MANUFACTURE. NOW I REALLY DO NOT FEEL SAFE WITH THIS CAR, REALLY I DON'T.

Mileage: 2,248

THE VEHICLE FROM THE TIME WE PURCHASED IT FROM THE DEALER HAS HAD A TRANSMISSION SHIFTING PROBLEM. THE PROBLEM SHIFTING HAPPENS BETWEEN 1ST AND 2ND GEAR AND ALSO WHEN YOU GO TO STOP. RECENTLY WHILE DRIVING THE TRANSMISSION SEEMED TO SLIP AND THE VEHICLE WAS NOT ENGAGED CAUSING US TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS REVVING BUT THE TRANSMISSION WAS NO LONGER ENGAGED. VEHICLE WAS TURNED OFF AND RESTARTED WHICH WE THEN PUT THE CAR IN DRIVE AND MOVED ONTO THE ROADWAY AGAIN. I HAVE BROUGHT THE VEHICLE TO THE DEALER FOR THIS TWICE BEFORE. ON THE FIRST VISIT THE DEALERSHIP SAID TO JUST DRIVE IT AND IT WILL SMOOTH OUT. ON THE SECOND VISIT THE DEALERSHIP GAVE US THE FIRST SOFTWARE UPDATE WHICH WAS DONE IN APRIL OF THIS YEAR, BUT IT ONLY LASTED AROUND A MONTH OR TWO. THE PROBLEM IS BACK AGAIN AND I HAVE MADE ANOTHER APPOINTMENT TO BRING IT IN ON THURSDAY, JULY 3RD FOR ANOTHER SOFTWARE UPDATE. *TR

Mileage: 7,500

I HAVE FILED A COMPLAINT HERE REGARDING TRANSMISSION WOBBLE/ SHUDDER IN SECOND GEAR THAT STARTED AT ABOUT 2000 MILES PRIOR TO MY SECOND ISSUE I AM HAVING NOW. MY CHEROKEE VEHICLE NOW SHUDDERS ALL THE TIME AND IT HAS JUST DEVELOPED A LAG IN ACCELERATION.I FEEL LIKE IT IS THE TRANSMISSION CAUSING BOTH PROBLEMS. THE DELAY IN ACCELERATION IS PRESENT DEPENDING ON THE GEAR AND SPEED THAT THE VEHICLE MAY BE IN. THE DELAY HAS HAPPENED WHEN TRYING TO PULL OUT ONTO HIGHWAY ONLY TO HAVE VEHICLE PAUSE FOR AT LEAST A SECOND MAYBE TWO BEFORE IT FINALLY WILL ACCELERATE,ALLOWING TRAFFIC BEHIND ME AT HIGHWAY SPEEDS TO HAVE TO AVOID MY VEHICLE BECAUSE OF THIS DELAY,THIS HAS HAPPENED SEVERAL TIMES.HAD TRANS FLASH DONE PRIOR AT DEALER AND DID NOTHING TO FIX THE WOBBLE/SHUDDER.HAD SHUDDER DOCUMENTED WHILE I DROVE VEHICLE WITH DEALER TECH IN CAR.CHRYSLER NOW TOLD THE DEALERSHIP THAT THIS SHUDDER IS A CHARACTERISTIC DESIGN OF VEHICLE AND THAT I SHOULD ACCEPT THIS AND NOTHING'S WRONG,THIS IS NOT ACCEPTABLE,THE DELAY AND SHUDDER ARE DANGEROUS AND DISTRACTING WHILE DRIVING AND WILL AFFECT RESALE VALUE. I HAD THE SHUDDER DOCUMENTED BY A A.S.E CERTIFIED TECHNICIAN THAT SAID TO BRING BACK TO DEALER FOR FURTHER DIAGNOSTIC.A DIFFERENT DEALER RECOMMENDED TO DRIVE FOR ANOTHER 1000 MILES AND SEE IF IT GOES AWAY,THIS WILL BE THE 5TH TIME VEHICLE HAS BEEN AT THE DEALERSHIP.I BELIEVE CHRYSLER JEEP HAS NO FIX FOR THIS,AND ARE BEHIND EVASIVE AND DISHONEST CONCERNING THESE COMPLAINTS,AS OTHER OWNERS HAVE HAD TRANSMISSIONS AND AXELS REPLACED AND STILL HAVE THE SHUDDER AND OR DELAY. THANK YOU. *TR

Mileage: 4,200

WHEN QUICKLY ACCELERATING FROM A COMPLETE STOP (SUCH AS PRESSING THE GAS PEDAL ALL THE WAY DOWN), MY 2014 JEEP CHEROKEE(3.2L W/ ACTIVE DRIVE I) SIGNIFICANTLY SHAKES FROM LEFT-TO-RIGHT SIMILAR TO WHERE A WHEEL WOULD BE OUT OF BALANCE. THIS SEEMS TO AFFECT PERFORMANCE AS WELL, WHERE THE VEHICLE LAGS TO PICK UP SPEED RIGHT AWAY, WHICH IS CONCERNING WHEN NEEDING TO QUICKLY CROSS EXPRESSWAY INTERSECTIONS. *TR

Mileage: 520

BOUGHT A 14/JEEP/CHEROKEE SPORT FWD AND STARTED HAVING PROBLEMS WITH IT A WEEK AND A HALF TO TWO WEEKS AFTER GETTING IT. ON 5/30/14--HEARD CLICKING SOUND FROM TRANSMISSION AREA OF VEHICLE BETWEEN 30 TO 45 MPH. ALSO, IT WOULD SHIFT HARD WHILE ACCELERATING AND WHEN DOWN SHIFTING TO STOP. HAPPENED APROX 20-30 TIMES BEFORE TAKING IT TO SERVICE SHOP. TECH TOLD US THE TRANSMISSION WAS LEAKING, HAD NO OIL. REPLACED WHOLE TRANSMISSION THEY HAD THE CAR FOR A WEEK. RECEIVED VEHICLE BACK ON 6/7/14. YOU SHOULD KNOW I BOUGHT THIS VEHICLE ON 5/14/14 AND IT HAD LESS THAN 1500 MILES. THOUGHT I WAS BUYING A GOOD VEHICLE, GUESS I WAS WRONG, AGAIN!!! 6/21/14--HAD MY CAR BACK FOR ONLY A WEEK, STARTED HEARING A GRINDING SOUND IN THE FRONT END, THOUGHT IT WAS MY BRAKES OR ROTORS. WHILE I WAS DRIVING HOME FROM WORK ON 6/21/14 AT 1:00 AM, I HEARD A LOUD BANG, THEN A CLANKING SOUND; CAR STALLED, PRESSED ON GAS PEDAL WOULD NOT GO, COASTED INTO AN EMPTY PARKING LOT. PUT THE VEHICLE IN PARK AND IT TURNED OFF, LET SIT FOR 10-15 MINUTES. MY MOM CAME AND PICKED ME UP, I STARTED CAR FOR HER AND WHEN I PUT THE VEHICLE IN DRIVE, WOULD NOT MOVE AND ONLY HEARD CLANKING AND A BANG SOUND. LEFT CAR IN PARKING LOT UNTIL MORNING THEN HAD IT TOWED TO DEALERSHIPS SERVICE DEPT TO BE CHECKED OUT. OF COURSE THIS HAPPENED ON A SUNDAY SO WILL NOT KNOW ANYTHING UNTIL MONDAY. NOT HAPPY WITH THIS CAR. GOING BACK TO WHERE I BOUGHT IT AND GOING TO ASK THEM TO TAKE IT BACK AND TO REFUND ME EVERYTHING I PUT INTO IT THUS FAR. NOT HAPPY!! :-(

5/8/14 - TRANSMISSION STOPPED WORKING WHILE DRIVING TO WORK. ERROR MESSAGES APPEARED ON THE DASHBOARD AS THE ACCELERATOR LOST ALL POWER CAUSING ME TO FORCE THE VEHICLE OFF THE ROAD. MULTIPLE MORE ERROR MESSAGES APPEARED TO SERVICE THE TRANSMISSION. RPMS HAD BEEN RUNNING HIGH FOR A FEW WEEKS. GEARS WERE NOT SHIFTING PROPERLY. VEHICLE TAKEN TO DEALERSHIP. IT WAS KEPT FOR OVER 2 WEEKS FOR REPAIRS. I WAS TOLD EVERYTHING WAS FIXED. 6/9/14 - SAME EXACT SCENARIO OCCURRED AGAIN. THIS TIME, THE CAR BROUGHT ITSELF TO A HALT. I WAS ABLE TO GET OFF THE ROAD IN TIME. WHEN TRYING TO SHIFT FROM PARK TO DRIVE YOU COULD FEEL THE CAR SHUTTER. RPMS REMAINED EXTREMELY HIGH. CAR WAS TAKEN BACK TO THE DEALERSHIP FOR ADDITIONAL INSPECTION REPAIRS. NO UPDATES. *TR

Mileage: 3,200

TRANSMISSION FAILED TO SHIFT WHILE PLACING VEHICLE IN REVERSE TO PARK IT. AFTER FEW ATTEMPTS INCLUDING SHUTTING THE ENGINE OFF VEHICLE MADE A LOUD SOUND AN ABRUPT MOVEMENT TO THE REAR. *TR

Mileage: 600

THIS CAR HAS BEEN LOOKED AT BY CHRYSLER GROUP LLC FOR STEERING/TRANSMISSION ISSUES 4 TIMES SINCE MARCH 22,2014. THERE HAS BEEN TWO SOFTWARE UPDATES THAT HAVE NOT CORRECTED THE PROBLEM. THERE IS A SAFETY ISSUE DRIVING THE VEHICLE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS REALLY HURT OR KILLED. *TR

Mileage: 567

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED ERRATICALLY WHILE SHIFTING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 14V293000 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 150.

Mileage: 150

WAS DRIVING ON A 2 LANE HIGHWAY AND THE JEEP LOST POWER, I PULLED OVER TO THE SHOULDER AND WHEN I REACHED A COMPLETE STOP THE JEEP SHUTOFF. I COULD NOT GET IT THE RESTART. AFTER WAITING 10 MINUTES I FINALLY GOT THE JEEP RESTARTED. WHEN IT STARTED IT RELEASED A HUGE CLOUD OF WHITE SMOKE FROM THE EXHAUST PIPES. THIS IS THE 4TH TIME THIS HAS HAPPENED. *TR

Mileage: 6,830

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO WORK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE REFRIGERANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, ADDITIONAL FAILURES OCCURRED. THE INSTRUMENT PANEL FAILED, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

I PURCHASED A NEW 2014 JEEP CHEROKEE ON NOV 11. CAR HAS A VERY NOTICEABLE WOBBLE BETWEEN 10-15 MPH WHEN ACCELERATING FROM A DEAD STOP. WOBBLE CAN BE MINIMAL OR INTENSE ENOUGH TO MAKE YOUR LEGS SHAKE. I'VE TAKEN IT TO THE DEALER FIVE TIMES. THE FIRST THREE TIMES I WAS TOLD THEY COULD NOT REPLICATE THE CLAIM EVEN WHEN A SERVICE WORKER FELT THE WOBBLE. THE FOURTH TIME THE ASSISTANT MANAGER WAS ABLE TO FEEL THE WOBBLE. THEY FINALLY PUT IT ON THE RACK AND COULD 'NOT FIND ANYTHING WRONG' AND SAID IT WAS SAFE TO DRIVE. I WAS TOLD TO BRING IT BACK WHEN THE CHECK ENGINE LIGHT CAME ON (IT NEVER HAS). THE CAR NOW WILL NOW HESITATE TO ACCELERATE WHEN DRIVING DOWN SIDE ROADS AND EVEN ON THE INTERSTATE. NOW WHEN THE CAR WOBBLES IT FEELS LIKE IT COULD LITERALLY SLIDE OFF THE FRAME. ON OCCASION THE CAR WILL FEEL LIKE IT IS JUMPING UP THE HILL. I FEEL THAT THIS CAR IS NO LONGER SAFE TO DRIVE. I ALSO HAD AN INCIDENT WHEN DRIVING DOWN THE HIGHWAY AT 55 MPH THE CAR STOPPED ACCELERATING AND ACTUALLY SLOWED DOWN 10-15 MPH. WAS TRYING TO PULL OFF THE ROAD WHEN THE CAR SUDDENLY SHIFTED VERY HARD AND BEGAN ACCELERATING AGAIN. I WAS TOLD THAT THIS WAS 'IMPOSSIBLE' FROM THE SERVICE DEPARTMENT. I'M ALSO HAVING A MAJOR ISSUE WITH THE SERVICE DEPARTMENT NOT GIVING ME PAPERWORK!! *TR

Mileage: 3,200

FOUR WHEEL DRIVE SELECTION SYSTEM WAS TOTALLY INOPERATIVE. NINE SPEED AUTOMATIC TRANSMISSION DOES NOT SHIFT INTO 9TH GEAR AUTOMATICALLY. IN MANUAL SHIFT MODE 9TH GEAR IS SELECTED AND TACH DOES NOT DROP TO INDICATE HIGHER GEAR RATIO. SOFTWARE WAS UPDATED BUT STILL SAME PROBLEM - #RRT14-040 - WAS FLASHED TWICE BUT NO DIFFERENCE. CODE READER SHOWS SAME PROBLEM EVEN WHEN UPDATE WAS COMPLETED. *TR

Mileage: 54

VEHICLE HAS SHIMMY IN RIGHT FRONT WHEEL WHEN PULLING OUT FROM A COMPLETE STOP OR TURNING RIGHT AT A LOW RATE OF SPEED, I.E. 2ND GEAR, 10-20 MPH. *TR

Mileage: 4,500

VEHICLE DOES NOT SHIFT PROPERLY WHEN GOING UP HILL AT APPROX. 35-40 MPH. RPM WILL EASILY REACH 6000. LETTING OFF OF THE ACCELERATOR DOES NOT PROMPT SHIFT EITHER. *TR

Mileage: 200

2014 JEEP CHEROKEE LIMITED V-6 4X4. PURCHASED NEW. VEHICLE WOBBLES IN 2ND GEAR. MOST NOTABLE ON FAST ACCELERATION. IT HAS CONTINUED TO DO SO SINCE PURCHASE. CHRYSLER DEALERS NOTIFIED, BUT HAVE NOT SUGGESTED A FIX. *TR

Mileage: 30

VERY NOTICEABLE WOBBLE IN THE FRONT (POSSIBLY THE RIGHT SIDE) OF THE JEEP WHEN STARTING FROM A DEAD STOP AND/OR TURNING RIGHT FROM A DEAD STOP. HAD FRONT AXLES REPLACED (ON LESS THAN 2000 MILES ON A $33,000 VEHICLE!!) AT DEALERSHIP AND ON THE DRIVE HOME FROM PICKING UP THE VEHICLE, THE WOBBLE HAPPENED WHEN I LEFT A GAS STATION - FROM A DEAD STOP AND TURNING RIGHT. THIS SEEMS TO HAPPEN AFTER I'VE DRIVEN IT FOR AWHILE AND THE VEHICLE IS WARMED UP. I'M NERVOUS THIS WILL BECOME A SAFETY ISSUE AND I'VE SEEN MANY OTHER POSTS FROM PEOPLE HAVING THIS SAME ISSUE. I AM NOT HAPPY ABOUT A WOBBLE IN A BRAND NEW VEHICLE AND WON'T JUST "DEAL WITH IT." I AM CONCERNED THAT THIS IS A DEEPER ISSUE THAN THE AXLES AND I WILL BE LEFT STRANDED ON THE HIGHWAY SOMEDAY. *TR

Mileage: 200

SINCE A COMPUTER UPDATE TO MY 9 SPEED TRANSMISSION, THE VEHICLE HAS A SIGNIFICANT WOBBLE IN THE FRONT WHEELS - LEFT TO RIGHT - WHEN THE AUTOMATIC TRANSMISSION SHIFT BETWEEN 1ST, 2ND AND 3RD GEARS. IT FEELS AS IF THE POWER TRANSFER IS CONFUSED AND FIGHTING BETWEEN SENDING POWER TO THE FRONT LEFT AND RIGHT WHEELS. IT IS SIGNIFICANT ENOUGH THAT IT IS FELT IN THE STEERING WHEEL, FEET, LEGS AND SEAT OF THE DRIVER AND THE PASSENGER FEELS THE WOBBLE ALSO IN THE FLOOR AND SEAT. I DO HAVE A FEAR OF THE ELECTRONICS AND COMPUTER CONTROLS SINCE THIS IS A DEFECT WHICH CAN CAUSE A COMPUTER MALFUNCTION WHILE DRIVING THE VEHICLE. IT IS AN IMPORTANT SAFETY CONCERN FOR BOTH THE VEHICLE OCCUPANTS AND OTHER DRIVERS AROUND THE VEHICLE. *TR

Mileage: 2,000

ON OR ABOUT MARCH 10 2014 WHILE DRIVING MY NEW CHEROKEE AT ABOUT 2000 MILES I FELT A WOBBLE WHEN TAKING OFF FROM A COMPLETE STOP,SEEMED TO BE FRONT RIGHT SIDE OF VEHICLE SHIMMY AND THEN STOP.AS DAYS WENT ON I NOTICED IT MORE AND MORE. SEVERAL WEEKS AGO I DID AN INTERNET SEARCH FOR MY VEHICLE HAVING A WOBBLING ISSUE AND FOUND THE JEEP CHEROKEE FORUM WITH A HANDFUL OF OTHERS WITH SIMILAR ISSUES WITH THERE 2014 CHEROKEES ALSO,THIS MADE ME VERY WORRIED THAT THERE IS A SERIOUS PROBLEM.THE VEHICLE WOBBLES SIDE TO SIDE MOST OF THE TIME WHILE AT ABOUT 1700 RPM IN 2ND GEAR AND THEN SEEMS TO STOP WHEN THE TRANS ENGAGES INTO 3RD.SPEED VARIES FROM ABOUT 10 TO 15 MPH.DEALER COULD NOT REPLICATE THE PROBLEM,WOBBLE IS LIGHT AT TIMES OR CAN BE VERY NOTICEABLE AS TO MAKE YOUR LEGS SHIMMY SIDE TO SIDE,WOBBLE SOMETIMES GOES AWAY ONLY TO START TO SHIMMY AGAIN HOURS LATER.I CURRENTLY HAVE 3300 MILES. I HAVE INFORMED MY DEALERS TECH REP THAT I AM CONCERNED ABOUT THE VEHICLE GOING OUT OF CONTROL OR MALFUNCTIONING DUE TO THE WOBBLE,THE DEALER TECH REP STATED THAT AS FAR AS THAT COULD TELL IT IS SAFE.IT IS STILL SHAKING NOW MOST OF THE TIME AND WANTED TO REPORT THIS ISSUE TO YOU ASAP THANK YOU *TR

Mileage: 2,000

SINCE THE PURCHASE OF MY NEW 2014 JEEP CHEROKEE THE TRANSMISSION HAS SHIFTED ROUGH WHEN IN STOP AND GO TRAFFIC, GETTING STUCK IN THE LOWER GEAR AND THEN FINALLY SLAMMING INTO THE NEXT HIGHER GEAR CAUSING THE CAR TO JUMP FORWARD - EXTREMELY DANGEROUS WHEN IN CLOSE TRAFFIC! IT ONLY HAPPENS WHEN IN STOP AND GO TRAFFIC UP TO 15-20 MPH AND IT SEEMS LIKE IT WILL NOT SHIFT NO MATTER HOW MUCH I ACCELERATE THEN IT RELEASES SUDDENLY. ON THE HIGHWAY IN THE HIGHER GEARS IT SEEMS TO SLIP ONLY OCCASIONALLY. THE REAR SEAT BELTS ALSO HAVE CONSISTENTLY "LOCKED UP" REMOVING ALL SLACK UNTIL YOU HAVE TO PULL OVER AND STOP THE VEHICLE, TURN IT OFF, UNBUCKLE THE BELT LET IT ALL THE WAY BACK IN AND THEN REATTACH IT. YESTERDAY 4/28/14 IT DID THIS AGAIN TO MY GRANDDAUGHTER, WHEN WE FOUND A PLACE TO PULL OVER IT WOULD NOT LET US UNBUCKLE THE LAP PIECE OR GIVE HER ANY SLACK IN THE SHOULDER STRAP TO GET OUT OF IT, I WAS FORCED TO PULL INTO A RECYCLING CENTER AND BORROWED A KNIFE FROM ONE OF THE WORKERS TO "CUT" THE BELT IN HALF SO IT WOULD RELEASE HER. BOTH REAR SEAT BELTS DO THIS ON EVEN ROADS WITH NO SORT OF INCLINE OR BUMPS! I WILL BE CARRYING A POCKET KNIFE FROM NOW ON, WHAT IF WE WERE IN A ACCIDENT OR NEEDED TO EXIT THE VEHICLE QUICKLY??!! DEALERSHIP SAID THEY WOULD ORDER NEW BELTS AND HAVE THEM INSTALLED, I HAVE AN APPOINTMENT TO TAKE IT IN TOMORROW FOR THEM TO DIAGNOSE THE TRANSMISSION PROBLEM & SEAT BELT PROBLEM. I WILL FOLLOW UP WITH THE REMEDY OR LACK THEREOF. THE CURRENT MILEAGE IS NOW AT 8700 MILES. *JS

Mileage: 780

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC SIGNAL, THE CHECK ENGINE WARNING LAMP ILLUMINATED AS THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN REPLACED THE CAM PHASER, VALVE BODY CASTING, SENSOR CASTING AND THE COIL RETURN. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,500 AND THE CURRENT MILEAGE WAS 14,954.

Mileage: 14,500

I PURCHASED A 2014 JEEP CHEROKEE LTD. IN 10/2013 FOR MY DAUGHTER TO LEARN TO DRIVE (WITH LEARNER'S PERMIT) AND TO DRIVE WHEN SHE GETS HER LICENSE SOON. I WAS DRIVING THE CAR IN MARCH ON I-10 IN HEAVY TRAFFIC TIME WHEN SUV MADE A WHINING NOISE, GEARS STALLED FOR SEVERAL SECONDS, RPM'S DROPPED. SUV CONTINUED TO DO THIS AT A VARIETY OF SPEEDS WITH INCREASING FREQUENCY. THE CAR HAS LESS THAN 7000 MILES, SO I BROUGHT SUV TO SELLING DEALER'S SERVICE DEPARTMENT AND WAS TOLD THEY COULD FIND NOTHING WRONG. THEY GUESSED AND UPDATED SOFTWARE, THEN CLOSED THE SERVICE ORDER. AFTER LEAVING DEALERSHIP, SUV PERFORMED 5 INTERMITTENT AND SIMILAR EPISODES ON THE WAY TO DESTINATION THAT WAS ABOUT 7 MILES AWAY. I RETURNED SUV TO THE SAME SERVICE DEPARTMENT THE NEXT DAY AND REPORTED THE INCIDENT TO CHRYLSER AND JEEP CUSTOMER CARE (JCC). JCC CONTACTED THE DEALER. A DECISION WAS MADE TO REMOVE THE ENTIRE TRANSMISSION TO BE SENT TO JEEP ENGINEERS TO DISSECT AND DETERMINE CAUSE OF THE PROBLEM. A NEW TRANSMISSION EXACT TO THE OLD, ONLY WITH 'UPDATES' WAS PLACED IN THE SUV. SINCE THESE SERIES OF EVENTS HAVE OCCURRED, I HAVE DISCOVERED THAT THE JEEP CHEROKEE HAD 4 HOLDS ON RELEASING THE SUV DUE TO THE ISSUES WITH 9 GEAR FIAT TRANSMISSION. I WAS ALSO TOLD BY THE DEALER THAT OURS WAS THE 2ND SUCH CASE SEEN IN THEIR SERVICE DEPARTMENT WITH THE SAME PROBLEM. ULTIMATELY, JCC OFFERED MORE WARRANTY AND THE ABILITY TO SKIP ONE PAYMENT OF WHICH I DID NOT ACCEPT. THE ONLY ACCEPTABLE OFFER WOULD HAVE BEEN FOR THE ENGINEERS TO TELL ME THAT THE SUV IS SAFE FOR THEIR OWN NEW TEEN DRIVER OR TO TAKE THE SUV BACK, TO NO AVAIL. JCC SENT THE CASE TO THE 'CASE ANALYST' TEAM, BUT ULTIMATELY CLOSED THE CASE AS RESOLVED. I HAVE SERIOUS CONCERNS ABOUT MY DAUGHTER DRIVING THE SUV ONCE SHE OBTAINS HER LICENSE. I ALSO HAVE CONCERNS ABOUT HER YOUNGER BROTHERS RIDING IN AN SUV THAT MAY PERFORM UNSAFELY AND UNPREDICTABLY. *JS

Mileage: 6,500

DRIVING ALONG AT 30 WHEN FIRST THE ENGINE LIGHT CAME ON, THEN IMMEDIATELY AFTER THE DISPLAY SAID TRANSMISSION AND THE DISPLAY WAS LIGHTING UP WITH ALL SORTS OF SYMBOLS. THE TRANSMISSION COMPLETELY DISENGAGED AND THE CAR COASTED TO A STOP. IT WOULD NOT MOVE. FORTUNATELY WHEN I FELT IT LOSING POWER I WAS ABLE TO MAKE A QUICK TURN INTO A STORE PARKING LOT. HAD THAT HAPPENED ON THE HIGHWAY I COULD HAVE BEEN KILLED BECAUSE THE CAR JUST TOTALLY LOST ALL MOTION AS I WAS DRIVING. I TURNED IT COMPLETELY OFF FOR A FEW MINUTES AND IT STARTED BUT WITH THE ENGINE LIGHT SHOWING. I CALLED THE DEALERSHIP KELLY JEEP CHRYSLER IN LYNNFIELD AND TOLD THE SERVICE DEPARTMENT WHAT HAPPENED. I DROVE STRAIGHT THERE...FURIOUS. THE SERVICE GUY TOOK DOWN THE INFORMATION I RELAYED ABOUT THE INCIDENT. I TOLD HIM I HAD READ RECENTLY THAT THEIR 9 SPEED TRANSMISSION HAD KNOWN ISSUES AND HE SAID HE DIDN'T KNOW ANYTHING ABOUT THAT. I TOLD HIM NOT TO EVEN TELL ME I AM THE FIRST TO REPORT THIS PROBLEM AND HE SAID "MAYBE NOT IN THE WHOLE COUNTRY BUT I DON'T THINK WE'VE HAD THIS PROBLEM HERE" AND I TOLD HIM NOT TO SPEAK DOWN TO ME BECAUSE IT HAS BEEN WRITTEN ABOUT ALREADY AS A KNOWN ISSUE. HE ALREADY HAD THE COURTESY CAR WAITING FOR ME AND HE IMMEDIATELY WALKED ME OUT THE DOOR TO THE CAR. I WAS THERE LESS THAN 5 MINUTES. I KNOW HE DID NOT WANT ME SPEAKING TO ANYBODY IN THE SERVICE WAITING ROOM AS I COULD SEE PEOPLE SITTING THERE WAITING FOR THEIR OWN REPAIRS. THIS IS AN ISSUE THAT WILL END UP KILLING SOMEBODY. *TR

Mileage: 1,200

A JEEP AUTHORIZED DEALERSHIP CHANGED THE ENGINE OIL AND OIL FILTER FOR MY VEHICLE. ABOUT 15 MINUTES AFTER I TOOK MY VEHICLE FROM THE DEALERSHIP, THE INCIDENT HAPPENED ON A HIGHWAY. "SERVICE TRANSMISSION" WARNING SHOWED UP FIRST, THE ENGINE LIGHT WAS ON, AND SOME ELECTRONIC FUNCTIONS WERE DISABLED, WHICH INCLUDE, BUT ARE NOT LIMITED TO, THE FORWARD COLLISION WARNING, THE PARKSENSE, THE LANE SENSE, AND THE ADAPTIVE CRUISE CONTROL. THE ESC ACTIVATION / MALFUNCTION INDICATOR LIGHT WAS ON. THERE WAS LOUD RATTLING NOISE FROM THE ENGINE, AND THE VEHICLE WAS SHAKING WHILE MOVING ON THE HIGHWAY. I HAD A DIFFICULT TIME MOVING THE VEHICLE OFF THE HIGHWAY. AFTER I PARKED ON A SURFACE ROAD, I FOUND NO ENGINE OIL WAS REGISTERED ON THE DIPSTICK. THE LEAKED OIL WAS SPLASHED OVER THE VEHICLE'S EXTERIOR. IN PARTICULAR, IT COVERED THE PARKING SENSORS AND THE REAR WINDOW, WHICH DISABLED THE ELECTRONIC SAFETY FEATURES AND GREATLY REDUCED MY VISIBILITY WHILE DRIVING. THE VEHICLES BEHIND ME ON THE HIGHWAY WERE ALSO SPLASHED BY THE LEAKED OIL AND WERE BEEPING AND/OR CUTTING IN MY LANE TO COMPLAIN. THE DEALERSHIP DETERMINED THAT THE RUBBER RING THAT SEALS THE CARTRIDGE HOUSING OF THE OIL FILTER WAS BROKEN, CAUSING THE ENGINE OIL LEAK. THIS O-SHAPED RUBBER RING COMES WITH THE OEM OIL FILTER THAT WAS INSTALLED WHEN THE OIL FILTER WAS CHANGED. THE ENGINE WAS DAMAGED. THE DEALERSHIP STATED THAT NO TEST DRIVE IS REQUIRED TO CHECK IF THERE IS A LEAK FOR OIL CHANGE SERVICE. THREE OTHER JEEP DEALERSHIPS CONFIRMED THIS CLAIM. I BELIEVE THERE IS A DESIGN DEFECT IN THE OIL FILTER SEALING THAT CAN CAUSE LIFE THREATENING ACCIDENTS. I BELIEVE JEEP DOES NOT INSTRUCT THEIR AUTHORIZED DEALERSHIP TO IMPLEMENT AN OIL FILTER CHANGE PROCEDURE THAT ENSURES A PART DEFECT LIKE THIS WOULD BE DISCOVERED BEFORE THE VEHICLE LEAVES THE DEALERSHIP. *TR

Mileage: 4,640

I PURCHASED THIS VEHICLE ON DECEMBER 17TH SINCE I HAVE HAD IT.. IT JERKS VERY HARD WHILE DRIVER LIKE IT IS SWITCH GEARS WHEN I TOOK IT BACK TO THE DEALER SHIP CHERRYHILL TRIPLEX PUT ON MACHINE NOTHING WRONG BUT THE JEEP IS STILL DOING IT. TOOK BACK AGAIN ON FEBRUARY 17TH THEY STILL COULDN'T FIND THE PROBLEM BUT THE JEEP IS STILL DOING THE SAME THING. *TR

Mileage: 300

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE REAR DIFFERENTIAL HAD FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600. UPDATED 05/28/14 MA UPDATED 05/29/2014 *JS THE CONSUMER WAS ADVISED THE FAILURE WAS DUE TO A SOFTWARE ISSUE. UPDATED 05/29/2014 *JS

Mileage: 543

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION SHIFTED TO NEUTRAL INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,700. UPDATED 03/25/14*LJ THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. WHEN THE TRANSMISSION DOWNSHIFTED THERE WAS A DELAY BEFORE THE VEHICLE MOVED, IN SPITE OF PRESSING THE ACCELERATOR PEDAL. UPDATED 03

Mileage: 2,700

DRIVING ON THE HIGHWAY AT 65MPH WHEN THE GAS PEDAL BECAME UNRESPONSIVE. THERE WAS STILL ELECTRICAL POWER TO THE CAR BUT I COULD NOT ACCELERATE. THIS HAS HAPPENED A TOTAL OF 4 TIMES ON THE HIGHWAY TWICE BEFORE THE TRANSMISSION WAS REPLACED AND TWICE AFTER. ALL TIMES I MADE IT SAFELY TO THE SHOULDER AND COULD NOT GET THE JEEP IN PARK. I SHUT THE JEEP DOWN AND STARTED IT AGAIN, IT FIXED THE ISSUE. I WAS ABLE TO GET THE JEEP OFF OF THE HIGHWAY AND TO THE DEALERSHIP. *TR

Mileage: 200

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD VERY SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE CONSUMER NOTICED SPOTS ON THE DRIVEWAY, WHICH THEN PROGRESSED INTO A HORRIBLE WHINING AND GRINDING NOISE. THE VEHICLE STARTED TO SHIFT ERRATICALLY AND THE CONSUMER DID NOT FEEL SHE HAD CONTROL OF THE VEHICLE. THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER, AND AFTER HAVING THE VEHICLE FOR A DAY, SHE WAS INFORMED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER EXPLAINED TO THE CONSUMER, THAT PART OF THE TRANSMISSION WAS POROUS, WHICH EXPLAINED THE STAINS ON THE DRIVEWAY IN MULTIPLE SPOTS. THE TRANSMISSION WAS REPLACED UNDER WARRANTY. *JB