2014 JEEP CHEROKEE Unknown Or Other Problems

The ptu has failed in my vehicle. When I bought the vehicle there was a 4x4 light on the dash but I was told that it needed to be just turned off by a jeep dealership. But I believe it actually was a symtom of the failing ptu. My vehicle sometimes goes into neutral when I try to pull off from a stop sign and then the vehicle kicks itself back into drive. My coolant and transmission temp rises the more I drive it and transmission seems to shift late or hard and sometimes prematurely sometimes it smells like burning electrical.

Mileage: 172,803

November 20 I took my car to Seattle jeep to comply with a NHTSA recall (U90).Few days latter when they finish the repair they created a new problem with the transmission.Now I have a rough or abrupt transmission shifting like being rear ended.The dealer told me: the manufacturer need to fix it because of some flaws in the software calibration or it’s internal components. Seattle jeep it won’t take responsibility for

Vehicle experienced a sudden no-start condition in July 2025 after being parked for ~2 weeks. Engine cranked briefly, then shut off and displayed a red immobilizer warning. OBD-II scans showed BCM memory faults (B22A9), immobilizer lockout (P0513), CAN-C bus communication errors, and repeated low-voltage codes. Dealer replaced PCM (~$1,550) but vehicle still inoperative. Dealer then determined BCM (Body Control Module, part #68141881AJ) failed, but part has been discontinued by Mopar and is unavailable nationwide. Used BCMs are VIN-locked, leaving no authorized repair path. Vehicle is also subject to NHTSA Recall 23V338000 (power liftgate module electrical short / parasitic drain). My vehicle showed repeated low-voltage events consistent with this defect, which likely corrupted the BCM and immobilizer system. Dealer confirmed recall parts are still backordered. As a result, a 2014 Jeep Cherokee with only ~32,000 miles has been rendered permanently inoperable due to discontinued safety-critical electronics. The defect creates a substantial safety risk because electrical shorts can occur while parked or driving, and owners are left without remedy.

Less then 120000 miles and rear differential unit had to be replaced, and now roughly 158000 miles and now front differential unit has to be replaced.

My oil filter housing is bad on my Jeep. They were built with plastic which everyone knows doesn't last long and now changed to aluminum because they realized it was a problem for many owners. The issue you spend lots of money until can get to a shop and then a lot more money for repair. Leaking oil and coolant everywhere until you find out the issue plus the risk of fire if overheats extremely. My complaint proves they finally realized that plastic was no good but owner stuck with bill of replacement and shop fees. I have shopped around several part stores for the part and I am shocked at the number of people who have replaced this part. Just wondering why no recall issued especially with them changing the material of the part.

Approximately 2'years.ago I was on my way home from work around 10:30 pm. I was in moderate to heavy traffic and the jeep threw a code saying service transmission. I wasn't able to accelerate. I had to navigate carefully through traffic with my hazards on to get to a safe place to stop. I was finally able to and turned off my car. I let it sit for a few minutes then I try to restart it again. The check engine light was still on it still said service transmission. I tried to put the vehicle in reverse, and it jumped so hard I thought that I had hit something. I turn it back off again and left it off for approximately 20 minutes. I finally tried to restart it and it started fine put it in reverse and it was able to go in reverse and I was able to limp it home. Thank goodness a traffic wasn't too bad I was able to pull over. I took my car to I trusted mechanic and they look through everything and they could not figure out why it was doing that. Not long after I got a postcard in the mail stating that the TCM need to be replaced. I called the number that was on the card and they stated that that particular part was on back order and they would call me. I gave them my information. They never called me back. I tried to go to work again a few days later and the same exact thing. But this time I have video of it. So I took it to my local Suncoast Chrysler Jeep Dodge ram not the place I bought it from but within the same hub. I showed them the video the gentleman there said that he was going to bring it back and the mechanics will work on it. A couple hundred dollars later they stated that they had fixed it and it shouldn't happen again. But it did it happened quite a few times, and it tends to happen when the temperature here in Florida is a little bit chilly. They actually put a sticker on the hood that said that they had fixed it but they have not. I tried to call and get refunded for the TCM but they said I was not able to. I still have the same issue.

I believe this is an issue with the parking brake module. The vehicle tries to shutdown or stalls while driving (in my case at 60 MPH on highway). It literally loses power and I get the disabled parking brake warning on dashboard. Losing driving power and stalling while moving at that speed has been very dangerous and life threatening. When I start the vehicle it acts as if the parking brake is engaged even though it is not.

Just got gas, stopped at the gym, started jeep, drove out of parking lot then the jeep randomly went into neutral and dash said vehicle needed to be put in park to shift gears, I put it in park, then into drive and didn't shift into gear, put it in park, turned off the jeep, then didn't want to start, after 3rd try it started and shifted into gear. Drove it for about 2 miles, parked at a store, let it set for 20 mins, first try didn't want to start, second try it did. Been driving fine for the past couple days. Having a vehicle randomly shift into neutral while driving is a major safety issue.

Was at car wash car was in neutral after wash finished car wouldn’t go in drive then service transmission light came on I turned car off and it started back up but running funny and that service transmission light came back on

PTU Failure

This is a 2014 Jeep Cherokee, this model DOES have a recall for water leaking in through the truck. That causes the electronic parking break module to short out and lock the parking brake in as engaged. My jeeps vin however is not a part of the recall for some reason, this part was replaced on 4/16/22. Today 3/9/2023 the parking brake engaged and was locked on when we put the car in park. The spare tire compartment is FULL of water, everything in the trunk was wet. And the piece from the service advisor that was replace in 2022 has water in it, and it is corroded.

Service shifter message requiring replacement of the bevel. Once repaired for $540 still appearing and needs to be replaced.

When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to Hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my Corolla like this the FCC and FAA are having same problem satellite please call me asap

Driving on the highway early morning and I was switching lanes and all the emergency lights on the dashboard came on. There was still power but I could not move forward with using the gas pedal nor use the break to come to a full stop once I was near the emergency lane. I was in the fast lane and had no way to keep using the gas pedal to get out of traffic. The drivers behind me as well as myself were luckily not hit due to know possible way to quickly move out of the way since I had no way of accelerating to move out of traffic, I could only coast in 70 mph freeway. It was towed to a Richfield Service company and it was determined it was the transmission valve body. There were not other symptoms of the problem prior, no warning lamps, messages, nothings.

My transmission was replaced in 2019 under recall and replaced with the the same faulty transmission. It has failed again. Why would they not warranty the same faulty transmission when it fails again? You wouldn’t replace a bad kidney with a bad kidney. This makes no sense.

I started the vehicle and started to drive. The gear slid to park and stop in the middle of the road. An indicator said to check transmission. After pushing it off the road, the next day is driving again. All the check engine sign went off.

I bought this new and when I had 99k miles, the transmission went out. I received a notice that this transmission had a class action lawsuit against Chrysler. I took it to Southpoint Dodge in Austin Texas. Where I purchased it. They argued with me for weeks but finally agreed to replace the transmission. The new transmission only has 27k miles and is having the same transmission problem again.

When I bought has brake problem have extended warranty and all Protections on place bucking after starting at 1 to 5 then when stooping. Lights panel seems not correct not illimious one lighting panels to see going on and off 2 times mileage is broken I recorded mileage to fro. Work only 20 miles incorrect values sense I bought .

My 4WD light came on at the end of August 2024. Was told I needed to order a part - RL307402AI PTO unit. Was told I cannot drive my car much until I get the part. It is now December 6, 2024 and part is still not in. Was told there is over 3,000 people waiting for this part.

As of this date: Started about a year ago, when Jeep was over 150,000 miles. When accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. This occurred about once a month. Working at home and not driving my vehicle as much its hard to say if it would have occurred more often. Checked for any codes, none appeared. As I have recently started driving back in the office 3 days a week, the issue of stalling at any given time with no warning began occurring more often. Took it to trusted local service shop, they changed the purge valve pump and gas cap, as they were puzzled on the problem. Did not seem to matter if gas was full, half or under half. The issue occurred twice within 2 weeks. Service shop recommended taking to dealership. Jeep dealership are not aware of any similar issues. Which I found interesting as I researched and found massive posts from various jeep forums as well as this one. They capped off hose to charcoal canister, hoping that would help. And told me its a process of elimination at this point. The next evening it stalled again. I have now parked my vehicle as this has become a safety hazard. Stalling anywhere at any given moment could cause a tragic accident. will be contacting dealership to voice my concern. Hoping for a positive resolution.

Service 4WD light is constantly on while driving. The Jeep is at over 112,000 miles. My mechanic did a diagnostic check and the code that was provided was C14A7-97 PTU Motor-Component or System Operation Obstructed or Blocked. I checked with the Jeep dealership for a possible recall and gave my VIN number. There are no current recalls. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker’s recall number is W47 and the National Highway Traffic Safety Administration (NHTSA)’s recall campaign number is 20V343. At the current moment I’m scared to drive this car. I drive my elderly mother and kids in this car. If these problems are due to a recall I need my car fixed by Jeep. They are the only ones that know how to handle this situation.

I start my car up and try to drive off and it would say shift gear into something then won’t let me leave the car is jerking hard or hesitation I get up to a certain speed it would just shut off or if I stop at a stop light it will shut off the engine but still have the acc on

My climate control module (part number 68103284AJ which is now discontinued by mopar) went out, this was caused by simply changing the battery, since I had a dead battery. Here is the fun part, now I do not have ac/heat. It does not turn on. Which is very hazardous if it’s snowing or any type of cold weather since there is no way to defrost the windshield. I live in Colorado, so I haven’t been able to drive my car in any sort of cold weather. Also, I cannot pass an emissions test because of this module being out- I have documentation. Passing an emissions test is required by the state of Colorado in order to register my vehicle. So I cannot register my vehicle and I cannot legally drive my car on the roads of Colorado until I register, so I this point my Jeep is potentially worthless. I have brought my Jeep in several times to get this fixed (dealer only fix - thanks jeep) and they stated that a used part will not work in this situation because every module is tied to a vin number, so it has to be a new part. This is absolutely ridiculous from mopar’s (Jeep) end. Considering they discontinued the part on a 2014 Jeep Cherokee. I have contacted mopar (Jeep) several times, calls and email. I have documentation. They were absolutely horrible to deal with in this situation. I stated the situation, put it in writing in emails and they returned to call and email me back weeks later to confirm that the part was discontinued - which I told them on the first call. And when I would call to check in on the situation they said they were escalating it and never got back to me. Then I emailed again, and they closed the case number. Please help! I cannot drive my car and I cannot even sell it/or trade in, no one is going to buy a car without heat in Colorado. I will provide all documentation that I have of the situation.

Jeep has failed to fix recall 23V-338 after 9 months. I called the manufacturer today (2/5/2024) at the number you have listed on your recall page (800-853-1403) and they were totally unable to supply any information other than the recall is still open and they have NO anticipated repair date at this time.. Jeep has NOT responded in a timely manner and I have waited 9 months which is more than enough time to get this fixed.

When gas pedal is pressed starting from a stop, the jeep doesn’t move right away, then jerks forward. Also, when driving, it sounds like the automatic gear is not shifting up, sounds like the jeep is “reving up”. Another thing happening, is as I start moving, I hear a clunk sound, towards the rear of the jeep, like something might fall off

Check engine light keeps coming on, then I loose power.

there is currently a recall, U90, on my jeep. this recall causes high emissions. my vehicle will not pass department of motor vehicles with high emissions. there is a back order for the part that will fix the recall. the recall has also caused codes to come on, which can lead to other malfunctions. if malfunctions due to this recall while i am driving it can be harmful to myself and others.

Recall 49A/NHTSA 23V-338 I cannot park my vehicle in my garage until there is a fix. I received the recall notice Jun 30, 2023 (three months ago) and there is still no fix!!! When will this be remedied???

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren’t in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall On it.

On or about May 11th I received a notice of a recall on my vehicle. This recall notified me that my car could catch fire due to a faulty liftgate. The notice stated that there is no remedy available at this time so they recommended that I do not park near other vehicles or near any buildings. With safety being a concern, I reached out to the dealership that I purchased the vehicle from (Carmax) to see if they could help me in getting a rental vehicle or a loaner vehicle, so that I could drive safely without any concerns until the recall is fixed. They refused to help me, stating that they did not manufacturer the vehicle so I had to reach out to the manufacturer for any assistance. I then reached out to Jeep, who is the manufacturer, and also tried to request any assistance in this matter. I first went to the dealership directly and asked if there was anything they could do to assist me and they denied me stating that jeep does not provide any rental vehicle assistance in regards to recalls. When I advise them that this is a safety concern, they said I should reach out to customer service. I then called customer service with the number that they provided, and they also refused to help me. They stated that they could not provide any rental vehicle assistance or loaner vehicle, while I am waiting for the recall to be resolved. They stated they have no policy that requires them to do so. I advised them that this is a safety concern as my vehicle could catch fire based on the parameters of the recall and they said it did not matter. I asked to speak to any supervisor or management and they refused to connect me stating that the policy is the policy and the manager will tell me the same thing. I am requesting assistance in this matter, since it has been months without any remedy for the recall, and it is unsafe for my vehicle to be driven.

Due to the Safety Recall 49A - I am told that I am to leave my vehicle parked nowhere near buildings or other vehicles as there is a fire safety concern with vehicles catching fire whether or not the ignition is on. I called the Mopar line, and was not that it was not urgent and to take it to my Jeep dealership to have it examined to determine if I needed a rental - even though the recall states that it's to be parked due to a FIRE SAFETY concern. The dealership says they were never given information on what was needing fixed so they wouldn't know what to look for - I call Mopar back. They said they didn't know why I was told to go to the dealership and that if the recall doesn't state they'll offer a rental, then they won't offer a rental. But I can pay out of pocket for a rental and MAYBE get reimbursed by them for it, if they deemed it necessary. I have ONE vehicle, and I'm a single mother that drives her child to school. Explain to me how I'm to do that if they want me to PARK it? Not to mention, the Mopar CS refused to tell me it was safe to drive because she "couldn't say that." So, I'm suppose to drive a vehicle that can catch on fire without even being on when it's my only means to drive my child to school or get groceries - and they can't tell me it's safe to drive BUT refuse to offer a rental because it's fine? How is this fine? This is a safety concern (as the recall states) and a serious liability with a possible lawsuit waiting. It's been recalled since May, it is now August, and they have no idea when it may be fixed - three months have already passed without a fix, and they think it's fine to drive while stating not to drive it. What am I supposed to drive? I can barely buy groceries, I have no credit cards to rent a vehicle. I'm literally terrified every time I drive my daughter anywhere because we could die. But Mopar tells me it isn't urgent and I don't need a rental - when the recall, and them, say otherwise while stating it's fine. Deathtrap.

My 2014 Jeep Cherokee Impreza is stalling and lurching from a stop position as I press the excelerator to enter a street. This is especially problematic since I have to enter a Highway ( Oregon Coastal Highway 101) from a stop position turning right to go into town.This has been a problem for approximately 1.5 years and is a safety issue that could result in a fatal accident and is becoming more frequent.

The Emergency Parking Brake engages on its own, and the car can not move forward. The car engine fails and stalls, the vehicle can not be shifted, and I have a loss of steering control. Dash reads error of parking brake needs service, power steering is out, and check engine light comes on. The car won't restart for approximately 1 hour and then turns over and starts. This problem happens intermittently with no warning. It has happened both when parked and moving. I have had the vehicle in at a Jeep dealership but they were unable to diagnosis. It appears to be part of the same case number

My 2014 Jeep Cherokee is impacted by the 49A Safety Recall for Power Liftgate Module, for which there is no remedy. I've been advised by Jeep's recall not to park inside, or park near a structure, or park near other vehicles as the vehicle can catch on fire, whether driving it or not. These requirements make my vehicle useless. I have called Jeep and was told I also cannot trade it in during a recall. I asked about compensation, or their providing transportation until a remedy is available, and was told that's not possible. This Jeep is obviously not safe and Jeep is not providing any solutions.

While driving, at any speed, for any length of time (sometimes minutes, sometimes hours) the car will act like it is shifting to neutral, no matter how fast I am traveling, it’s happened at 10 mph and up. It’s random, no rhyme or reason. It has been in 4 shops since November and does not code for errors. No one has found the issue. It is unsafe as it will redline the rpm, make the accelerator useless, and the only cure is to drop the car into neutral and abruptly stop. This can lead to a serious accident as there is not time to come to a safe stop or pull over safely on certain roads. It appears like this may be the same issue as a recall from 2016, maybe the fix didn’t fix the hazard? Some lights flash on the dash. Immediately when it happens, the traction control light comes on, and occasionally the “service transmission” warning will briefly appear. My transmission has been checked multiple times now and it appears to be in good condition. One jeep dealer thought it could “maybe” be a transfer case issue as it wasn’t going into gear. They did the W20 recall and it hasn’t had that issue since. The red lining and apparent neutral shift is still happening. We had another shop give us a 2nd opinion on the transfer case, it was functional and nothing was wrong with it. Two shops concluded the transmission and transfer case were fine. We have had three diagnostics on the car, one came back with a faulty oil sensor, which turned out to be unplugged, however we replaced it anyway to be safe. And one came back with voltage errors since it sat in their parking lot for a month, they replaced a battery cable and nothing else came up. But they were willing to replace the transfer case in a maybe, which prompted our second opinion. This is frustrating and I am terrified to drive it. The last time I did I nearly got hit by a semi truck when it redlined the rpm and I had to abruptly stop where there was no safe place to pull over. This happened 4x in 20 miles

My car shuts off while driving and idling. I have taken it to a shop and they could not find anything wrong with it. I have also taken it to a dealership, it is on its third time in 6 months being there. They have gotten the car to shut off while driving it, but they do not know what is wrong with it, as there are no codes populating. I have put $2000 into this for issues that are not correcting the actual problem. This is a safety hazard, as I have almost been hit multiple times, because it is stalling out. I have contact Jeep corporate and they were in contact with me for a while, but now they will not answer my calls or emails. My dealership says they are at the point of making a case too, as no codes are being thrown and they do not know what is wrong with it. My children are scared to be in the car with me and this is my only vehicle. I am borrowing one now, but the person needs it back.

Pulling out of a parking spot and the vehicle just went into neutral and died.

Body control module failed at 59,XXX miles. Vehicle could not read gears and wouldn't shift into gear. The second time the vehicle wouldn't shut off and continued to stay in run. Vehicle failed to read the right gear while driving. First warning light was service parking brake and service transmission. After that no warning lamps. After inspection the BCM failed and is a discontinued part for the vehicle. Was repaired at the dealer and 7 days later the vehicle failed with same issues and is currently undrivable. Purchased in Feb 16th 2023 and have had it on the road for 30 days total.

My Parking break became stuck ON and would not turn off. A warning light came on to service the parking brake. The car would not move. Upon inspection of the EPB module, it was wet, with corrosion, to the point where water can be heard in the module unit. That area of the rear of the car was also wet. My car will not drive and I will be taking it to a Jeep dealership shortly.

The vehicle keeps loosing power, everything has been tested battery wise it not the battery. It’s acting like it’s not getting fuel. This started 3/28/23, between 40 and 60 vehicle shakes and is hesitant to go. Vehicle will jerk badly and clunk. While the check engine light starts flashing. When codes are check they are for power loss & failure.

The body seam is leaking causing floor board in front and rear to have puddles of water in the floor, and mold. I'm on oxygen. This is not safe at all. Also the rear Mopar had to be replaced cause of park brake failure. This needs to be recalled asap. It's happening on a lot of your jeep cheerokees. Thank you

Truck stopped in the middle of the road almost causing me and my daughter to get by oncoming traffic. Service transmission appeared on the screen before the car stop and power off.

My Jeeps Transmission is going into Neutral while I'm driving in the freeway I'm unable to accelerate and at times have lost power in the freeway and it restarts when I put into park or turn it off. when I place on park or turn off, the system restarts. I had a recall supposedly fixed for this issue back in 2016 but the problem restarted again several years ago. I took the jeep to Norco Jeep in California in December 2022 and they stated they would "email Chrysler" and I have sent 3 follow up messages and no replies or responses. The mechanics at the dealership stated there was loss of control because the tires have different measurements. I mentioned to them I replaced all 4 tires 2 years ago and problem has still been ongoing. When the car is about to lose power, the transmission light goes on and starts losing velocity while in the freeway or in the streets ( mostly freeway) from 65 mph to 40, and then 20mph and at times it stops if I'm going uphill and starts rolling back. I am very worried for my safety and the safety of my 3 children and I am sending this email in the event of an accident to proof that I have made attempts to receive assistance. I'm in need of urgent assistance. Thank you

ive had my cherokee for over a year now, the transmission in it isnt great. Shifts funny alot. (hard shifts, late shifts). I was driving on a back road and after a sharp curve where i had to slow down. After exiting the curve i tried to speed up and the transmission jerks so hard it nearly sent me into the opposite lane with incoming traffic. its happened serveal time now over the last year. I have taken it to the dealership to have it look at. I was told "thats just how those 2014s are" "we can try and flash it but theres nothing else we can do. it was just as it should but a see what you are talking about" There were no warning lights on or anything else that would indicate this happening. First appeared september of 2021, one month after purchase. Dealership does know about it and says thats how they are. They always work on my vehicles for me and i trust their judgement. but after the near miss of a head on collision, it has me worried.

Recently every time I fill my car with gas it continuously stalls out of no where afterward then after driving it for a while it will be ok until I need gas again. The car only has 30,000 miles on it and my mechanic said the battery in brand new and the alternator is fine??? This almost caused a major accident pulling out on a 3 lane highway into traffic.

Service Shifter warning keeps going on. The car's transmission went out at 74,000 miles and I paid for a brand new OEM transmission. 20,000 miles later on the new transmission, it has service shifetr red lights on like other 2014 & 015 Jeep but mine doesn't show as part of that recall

The transmission SWC 4WD light is on. When brought to Jeep they are saying the part PTO unit is on back order and they will not assist me to fix the car. I have researched and the 2014 3.2 liter engine with 4wheel drive has faulty PTO unit and approximately 100,000 have experienced this problem. I am 75 with a low mileage car and need help.

Everytime i put m y car in reverese, back up, stop, and then put my car in Drive mode, the car will just stall out, The whole car turns off, Occasionaly, the car will not even shift and will be stuck in Reverse. When that happens, i am unable to turn the car and obisouly i am not able to restart the car. I then have to initatite the emergency brake, then wait sometimes up to an hour. Then try to shift the care to park to restart the car. Then once i restart the car it appears the car works just fine until next time i reverse.

What component or system failed or malfunctioned, and is it available for inspection upon request? - When you fill up the gas tank, the car will buck and stall and turn off until the gas tank is less than full (usually about 3/4 full before it starts driving properly again). This has caused the car to shut off completely and not restart even in the middle of driving / in traffic and is a major safety hazard. How was your safety or the safety of others put at risk? - The car stops unexpectedly and will not restart on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, I have documentation from several trips to the dealer and the mechanic. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No

My vehicle will shift roughly, sometimes surging before switching gears. This is more pronounced after refueling. Additionally, sometimes immediately after refueling, the vehicle will sputter and die when trying to pull away from the pump. Attempting to turn it back on may take a few tries before its successful. The battery light may come on, but the battery has been confirmed as not the issue. Having my vehicle shut down mid drive after fueling to where I can't steer it or move it out of the way is extremely unsafe! I just took it to the dealership. They completed a recall involving a powertrain software update, but did have any explanation for why my car would randomly die after getting gas.

Car will no longer shift in 4low

PTU failed while driving, the vehicle’s computer threw a code and disabled the 4WD. A google search seems to show that this is a pretty widespread defect with the Cherokee. The dealer is charging me $4,000 to make the repair. They say It will take them a week to secure a replacement part.

The 4WD will not work, so any time I need the 4x4 capability it is not available. I read that this problem can also prevent the car from going into park, so it can roll and cause an accident, so now I am afraid to drive it at all . It is not fixed yet.

My vehicle shutsdown repeatdly in the middle of the road without any warning and I was even about to have an accident many times because of the sudden shutdown and now I get it diagnosed because of another SVC 4WD light turning on. It came out to be a power transmission unit/failure which need to be fixed.

*The PTU unit has tested as faulty, needs replaced to the tune of $3000 and is not included in the PTU recall. *The dealer has confirmed the problem. *Just the dealer. *Yes, svc 4wd light began illuminating on and off about 3 weeks ago.

Unknown. While driving one day the traction light and check engine light came on and then the 2014 Jeep Cherokee Sport suv started shifting gears funny like on delay mode. Engine tach gauge showed engine was reving higher then normal but the vehicle wasnt moving any faster. Then when taking off from a standstill at a light the suv shifted like it was stuck on first and then jerked when it finally shifted up to next gear. Took it to Oriellys to have them hook up the scan tool and it read TCM - gear jerked while in neutral type of code.

Took our Jeep into dealership - Tom O’Brien Jeep in Greenwood, IN because check engine light was on. Was told it the codes were low voltage & the battery needed to be replaced which we did. Within 15 minutes of picking up the car, the check engine light was on again along with. 4WD message. Took it back to same dealership. Now we’re told PTU was going out & to get rid of the car. There is no recall on my VIN but was told there is an issue with the Cherokees & the PTU’s going bad. I’m reporting this issue so in can be included in your data.

I had purchased this 2014 jeep in the summer of 2021, which for the first many months was in the dealership repair shop longer than what I had it in my possession. After my purchase this vehicle immediately started having very strong jerking when hitting the exploratory, and even when attempting to hold a speed. These strong jerks were so strong it would cause your body to jolt forward. The dealership finally threw up their arms and said this was typical of the jeeps, and ignoring the danger. This vehicle has now been sitting in my driveway unable to start for over a month now, and was finally towed to another repair shop, just to learn that the starter is shot and needed to be replaced costing over $600.00 dollars. This vehicle is most definitely a dangerous lemon that it appears that I am stuck with.

Gear shifter doesn’t want to move into drive when I start my car.

Service shifter warning light

When at a stop, car will dart forward even when I have foot on brake. Narrowly missed car in front of me. It does this everytime I stop.

According to the driver and a local Dealership, while driving down the Highway, the transfer case failed and the underside of the vehicle caught fire.

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 RPM at 60 MPH

The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.

Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

1)Vehicle sputters & says I cannot change gears manually while driving. To put the vehicle in park then shift to neutral. 2)Warning light message to “service shifter”. 1)This usually happens after/while stopped at a light. Has happened 3-4 times in the past 6 months. 2) This light comes on every time I drive it.

WHILE DRIVING MY CAR SUDDENLY SEEMS TO LOSE POWER AND STOP AND ON MY DASH IT SAYS MUST PLACED FOR ON BREAK TO SHIFT INTO PARK. AS I AM DRIVING DOWN THE HIGHWAY OR THROUGH AN INTERSECTION I AM NOT TRYING TO PUT IT IN PARK AND IT HAS CAUSED ME TO ALMOST GETTING REX A FEW TIMES. I HAVE TAKEN IT IN TO BE REPAIRED SEVERAL TIMES AND NO ONE CAN FIND ANYTHING WRONG WITH IT. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND NORMALLY HAPPENS TO TO THREE TIMES A MONTH. I WILL ONLY PUT THE MOST RECENT DATE BELOW

Mileage: 50,000

I FIND IT VERY HARD TO BELIEVE WHEN I ENTER MY VIN ON YOUR SITE IT SHOWS NO RECALLS FOR THIS VEHICLE BUT WHEN I ENTER MY VIN ON MOPAR.COM IT SHOWS ABOUT 4 RECALLS AND THREE CAMPAIGNS. MY VEHICLE STALLS WHILE DRIVING AND IT'S UNSAFE FOR MY KIDS. I GOT THE ISSUE 'REPAIRED' AND THE CAR STALLS EVEN MORE, THERE IS A HUGE THUMP IN THE ENGINE WHEN I SWITCH GEARS FROM PARK TO REVERS OR PARK TO DRIVE. YESTERDAY WHEN I WENT TO TURN MY CAR ON THE START BUTTON GOT STUCK AND THE CAR DID NOT TURN ON, MY HUSBAND REPLACED THE BATTERY AND GOT THE CAR ON BUT NOW THE CAR WON'T TURN OFF.

AIR BAG WARNING LIGHT TURNED ON HAVEN'T BEEN ABLE TO FIX YET. PASSENGERS SEAT BEARING ON TRACK BROKEN. FRONT END NOISE WHEN TURNING HAS BEEN IN DEALER MULTIPLE TIMES AND HAVEN'T BEEN ABLE TO FIX SOUNDS LIKE RUBBING ON SOMETHING CRINKLING SOUND.

THE OIL FILTER ADAPTER MODULE THAT HAS A COOLING FEATURE THAT HAS A 75,000 PART SHORTAGE CURRENTLY IS FAULTY IN MY VEHICLE. AGAIN, NO ONE CAN GET THIS PART AND IT'S CURRENTLY AT 75,000.

Mileage: 75,345

VEHICLE HAS BEGUN LOSING POWER WHEN ACCELERATING. THERE HAS ALREADY BEEN A RECALL FOR THIS, BUT IT DOES NOT APPEAR THAT MY VIN IS INCLUDED. THIS OCCURRED TWICE WHILE ACCELERATING ON A HIGHWAY

Mileage: 67,000

I HAVE AN OIL LEAK AND NEED TO REPLACE MOPAR PART NUMBER 688105583AF. HOWEVER, THIS PART IS ON BACK ORDER WITHOUT AN IN STOCK DATE (SOME WEBSITES ARE SAYING IT'S DISCONTINUED). LOOKING ON EBAY I SEE THIS PART BEING SOLD FOR $200 ABOVE MSRP WITH OVER 170 SOLD RECENTLY. NO ONE CAN HELP ME FIX THIS ISSUE SINCE THE PART IS BACK ORDERED WITHOUT AN IN STOCK DATE. FURTHERMORE, DOING RESEARCH ON THIS PART, THE ISSUE I HAVE IS EXTREMELY WIDE SPREAD WITH 2014 - 2016 JEEP, DODGE, CHRYSLER AND RAM MODELS (THAT ALL USE THIS PART). A MECHANIC I CALLED STATED THIS WAS A WIDESPREAD ISSUE. SINCE THE JEEP DEALERSHIPS ARE NOT CARRYING THIS PART AND NO MECHANIC CAN ORDER IT, I AM STUCK WITH A CAR LEAKING A GOOD AMOUNT OF OIL.

Mileage: 83,000

THE VEHICLE HAS A "WHISTLE" ON STARTUP WHEN IT'S COLD. GOES AWAY AFTER A MINUTE OR TWO. SOURCES SAY IT COULD BE THE IDLER PULLEYS BUT I'M NO MECHANIC.

Mileage: 89,000

THERE IS A WARNING SAYING SERVICE SHIFTER THAT STAYS LIT UP ON MY DISPLAY AT ALL TIMES. I HAVE HAD ALL OF MY RECALLS DONE BUT THIS WARNING LIGHT STAYS ON AND IS A NEUSANCE. YOU CAN NOT SEE THE DIGITAL SPEEDOMETER NOR ANYTHING DIGITAL FOR THAT MATTER. FIRST NOTICED IT A FEW WEEKS AFTER I BOUGHT THE CAR. AS SOON AS YOU TURN THE CAR ON THE LIGHT JUST STAYS ON. THE RECALLS SHOULD HAVE FIXED THIS BUT IT DID NOT. VERY BEAUTIFUL CAR BUT HAVING SEVERAL ISSUES WITH IT THAT A LOT OF PEOPLE ARE HAVING SAME ISSUES WHEN RESEARCHING THE INTERNET. NEED THIS FIXED ASAP. COST TOO MUCH MONEY TO HAVE THIS MANY ISSUES. VERY DISAPPOINTED AND WILL ISSUE A CLASS ACTION SUITE IF NO RESPONSE. ALSO LIFT GATE WON'T LOCK. BUT THAT'S ON ANOTHER CLAIM THAT I ISSUED TO YOU.

Mileage: 75,118

THE SERVICE SHIFTER LIGHT COMES ON AT RANDOM TIMES. IT HAPPENED A WHILE BACK THEN I DIDN'T SEE IT HAPPEN IN A WHILE NOW IT HAPPENS VERY OFTEN AND IT'S ANNOYING. AFTER READING THE FORUMS IT SEEMS TO BE A COMMON PROBLEM IN THE JEEP CHEROKEE

Mileage: 1

VEHICLE SHUTS OFF, UNEXPECTEDLY, WHILE DRIVING DOWN A MAJOR INTERSECTION, THEN MESSAGE TO SWITCH CAR TO PARK AND RESTART.. TAKES A FEW TRIES TO RESTART

Mileage: 66,900

ON TWO DIFFERENT OCCASIONS I HAVE BEEN IN THE PROCESS OF DRIVING THE CAR DOWN A CITY STREET WHEN IT HAS FOR NO KNOWN REASON SHUT OFF AND BECOME IMMEDIATELY INOPERABLE. THE FIRST INCIDENT OF THIS WAS IN JUNE 2020. I HAD THE CAR TOWED TO A MECHANIC WHERE THEY COULD FIND NOTHING WRONG. THEY CHANGED THE OIL AND REPLACED THE BATTERY BUT GOT NO INDICATION FROM THE DIAGNOSTIC REPORT THAT ANYTHING WAS WRONG. THEY SUGGESTED I TAKE THE VEHICLE TO A MECHANIC THAT SPECIALIZES IN ELECTRONIC ISSUES. THEY FOUND AN ISSUE IN THE STEERING COLUMN THAT THEY SAID MAY HAVE BEEN THE PROBLEM. I HAD IT REPAIRED AND THOUGHT IT WAS FIXED. THIS PAST SATURDAY (1/16/21) I WAS IN THE PROCESS OF DRIVING THE VEHICLE DOWN A CITY STREET WHEN AGAIN, WITH NO WARNING, THE ENGINE SHUT OFF. I HAD THE CAR TOWED TO A MECHANIC AGAIN AND AGAIN, THEY CAN FIND NOTHING DIAGNOSTICALLY WRONG WITH THE VEHICLE. I HAVE DOCUMENTATION FOR THESE ISSUES BUT IT IS IN THE GLOVE COMPARTMENT OF THE VEHICLE AND IT IS AT THE MECHANICS. I CAN PROVIDE IF NEEDED.

Mileage: 120,000

I WENT TO GET MY OIL CHANGED AND WAS TOLD AND SHOWED (IN PICTURES TAKEN BY THE ATTENDANT) THAT MY VEHICLE HAS SEVERAL OIL LEAKS. THE ATTENDANT ALSO TOLD ME THAT IT WAS A POSSIBILITY THAT THE VEHICLE COULD CATCH ON FIRE BECAUSE OF THE OIL LEAKS. I WAS THEN ASKED IF I HAD HAD ANY MECHANICAL WORK DONE ON MY VEHICLE AND I REPLIED NO SINCE I HADN'T HAD ANY WORK DONE OTHER THAN MAINTENANCE. THE MANAGER THEN TOLD ME THAT I SHOULD BE VERY ANGRY AND TAKE MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT SEEMED LIKE THE ENGINE AND TRANSMISSION WERE NOT PUT TOGETHER PROPERLY WHICH IS WHY I HAVE SEVERAL OIL LEAKS.

Mileage: 91,698

THERE IS SOMETHING WRONG WITH THE SHIFTER. WHEN I'M DRIVING I GET ALERTED THAT THE VEHICLE IS UNABLE TO SHIFT GEARS UNLESS IN PARK AND I'M UNABLE TO CONTINUE TO DRIVE. I HAVE TO STOP THE VEHICLE, TURN IT OFF AND RESTART. A FEW MINUTES AFTER DRIVING THE SAME THING HAPPENS ALL OVER AGAIN. BEFORE THIS HAPPENED, A FEW MONTHS BACK THE SERVICE SHIFTER LIGHT CAME ON BUT THEN WENT AWAY.

WHILE EITHER SLOWING TO A STOP OR ACCELERATING FROM A STOP, THE VEHICLE "JERKS", OR "LUNGES". THOUGH I APPLY THE PEDALS SMOOTHLY (GRADUALLY), THE CAR MOVES AS IF I WERE PUMPING THE BRAKE AT ~1 SECOND INTERVALS. BECAUSE THE CAR IS IN DRIVE AND MY FOOT IS NOT ON THE BRAKE, THIS CAUSES DRIVERS BEHIND ME TO GET AWFULLY CLOSE (AS MY BRAKE LIGHTS DO NOT SIGNAL THAT I AM STOPPING). THIS HAPPENS CHRONICALLY (>1X /WEEK).

Mileage: 50,000

VEHICLE IN MOTION AFTER FUELING. EVERY TIME I FILL MY TANK, MY JEEP STARTS BUCKING AND SOMETIMES NONE RESPONSIVE, IT ALSO SHUTS OFF WHEN I COME TO A STANDSTILL. WITH THE ENGINE RUNNING, I CAN FLOOR THE ACCELERATOR AND THE RPM STAYS THE SAME. THE BEHAVIOR IS ONLY ON A FULL TANK, AFTER 50 MILES IT STOPS. DANGEROUS AS WHEN I AM IN MOTION THE JEEP STALLS REGARDLESS OF THE SPEED I AM GOING AT.

Mileage: 109,000

THIS IS MY SECOND COMPLAINT. I HAVE HAD NO FEEDBACK FROM MY FIRST COMPLAINT WHICH BOTHERS ME SINCE IT A SAFETY RISK TO ME AND MY FAMILY. RECENTLY I REPLACED THE BATTERY. I ALWAYS LET THE CAR WARM UP BEFORE DRIVING AT THE START OF THE DAY AND HAVE OBSERVED THE CAR STALL SUDDENLY WITHOUT WARNING. FORTUNATELY I HAVE AVOIDED AN ACCIDENT FROM BEING REAR ENDED BY ANOTHER VEHICLE. THIS HAPPENS EVERY TIME AND THROUGHOUT THE DAY. MY SERVICE AT THE DEALER IS UPTO DATE AND THEY HAVE NOT INDICATED ANY ISSUES. PLEASE ADDRESS THIS SAFETY RISK IMMEDIATELY.

Mileage: 168,000

DRIVING THE CAR THE ENGINE LIGHT AND TRACTION LIGHT WOULD COME ON AND THE STEERING WHEEL WOULD LOCK IN POSITION, MOVING STRAIGHT OR TURNING. HAPPENED SEVERAL TIMES BETWEEN SERVICING. SEVERAL CODES CAME UP AND WERE ADDRESSED BUT DID NOT FIX THE PROBLEM. CODES WERE U0131, U0418, U0131-87, U0415 AND U0428. NO ISSUE UNTIL CAR WAS SERVICED FOR THE LATEST RECALL. CAR WITH DEALER. SAY IT'S A COMPLETE ELECTRICAL SYSTEM REPAIR. NOT ONCE HAVE I HAD AN ISSUE WITH MY CAR IN 4YRS UNTIL DEALER SERVICED IT FOR STEERING WHEEL RECALL.

Mileage: 86,000

SERVICE SHIFTER LIGHT CAME ON AND CONTINUES TO COMES ON A LEAST ONCE A WEEK

Mileage: 59,000

WHILE DRIVING MY ENGINE LIGHT POPS ON AND ON MY SCREEN IT'S SAYS WHEN VEHICLE SLOWS TO A STOP PUT IN PARK AND SHIFT TO DESIRED GEAR. I WAS ON THE EWAY WHEN IT HAPPEN THE FIRST TIME GOING ABOUT 75. THE NEXT TIME IT HAPPENED I WAS ON A SIDE STREET GOING ABOUT 20MPH AND IT STALLED OUT AND THEN IT GAVE ME THE SAME MESSAGE. I TOOK IT TO JEEP THEY DID SOMETHING WITH THE COMPUTER PROBLEM WENT AWAY FOR A MONTH OR SO AND HAPPENS AGAIN. NOW I'M HAVING PROBLEMS EVERY WEEK AND EVERY TIME MY ENGINE LIGHT COMES ON IT SAYS SERVICE TRANSMISSION. THE ENGINE LIGHT DOESN'T STAY ON LONG IT COMES AND IT GOES. IT COMES ON WHEN I'M DRIVING FOR A WHILE OR A SHORT PERIOD OF TIME. SOMETIMES IT STAYS ON FOR DAYS AND OTHER TIMES IT GOES RIGHT OFF. IT'S DIFFERENT CODES FROM THE COMPUTER BUT ALL ARE DIFFERENT TRANSMISSIONS CODES. I HAVE 141,000 MILES ON MY TRUCK MOSTLY HIGHWAY MILES.

Mileage: 141,000

AS I AM DRIVING THE VEHICLE SUDDENLY LOSES POWER AND STOPS. THE VEHICLE TUGS AND PULLS BACK AS I AM DRIVING AND THEN LOSES POWER AND INDICATES ME TO SHIFT TO PARK. ON SOME OCCASION'S THE VEHICLE COMPLETELY STOPS IN THE MIDDLE OF THE ROAD.

Mileage: 65,000

I FLAT TOW THIS 2014 JEEP CHEROKEE BEHIND A 40 FT CLASS A NEWMAR MOTORHOME. I HAVE EXPERIENCED A VIOLENT DEATH WOBBLE 6 TIMES FROM 30 MPH TO 70 MPH. THE EVENT SEEMS TO HAPPEN AFTER TURNS OR BUMPS. IT IS EXTREMELY VIOLENT AND THE ONLY REMEDY IS COME TO A COMPLETE STOP EVEN ON A HIGHWAY WITH NO SHOULDER. I HAVE BEEN IN CONTACT WITH JEEP NATIONAL BEGINNING OCT 2019. THEY EXAMINED THE CAR FOR A WEEK IN OCT IN MOUNTAIN HOME, ARKANSAS. THEY CHECKED SUSPENSION, SHOCKS, TIRES, ALIGNMENT, STRUTS, ETC. NO DEFECTS. THEY HAD NO SUGGESTIONS. THERE WAS A RECALL IN 2016 THAT THEY SAID WAS COMPLIED WITH THAT INVOLVED A WIRING HARNESS FOR FLAT TOWING AND GAVE ME AN AMENDED PAGE FOR MY OPERATING MANUAL SAYING THE HARNESS WAS REQUIRED. THE EVENT HAPPENED AGAIN AND I WENT TO MY LOCAL JEEP DEALER AND VERIFIED THAT THE HARNESS WAS INSTALLED. ON MY LAST TRIP IN SEPTEMBER 2020, IT HAPPENED AGAIN. I CALLED JEEP CARES AND REQUESTED TO SPEAK TO AN ENGINEER OR TECHNICIAN AND THEY SAID THAT WAS NOT POSSIBLE AND ADVISED I TAKE IT TO A DEALER. I CALLED MY HOMETOWN DEALER AND SPOKE WITH THE SHOP FOREMAN. HE LOOKED INTO IT AND HAD NOTHING TO OFFER. I WENT TO THE DEALERSHIP LAST FRIDAY AND FOR THE FIRST TIME WAS TOLD MOPAR PART #68321424AB WAS REQUIRED AND IT WAS NOT INSTALLED ON MY CAR. THIS WAS THE FIRST JEEP PERSON THAT WAS AWARE OF THE PROBLEM AND KNEW WHAT THE SOLUTION WAS. JEEP WANTS ME TO PAY $750 TO HAVE THE PART (A WIRING HARNESS) INSTALLED. I THINK IT IS A SOLUTION TO A DESIGN FLAW AND ONE THAT ALL JEEP SERVICE PEOPLE SHOULD BE AWARE OF. THIS IS A SAFETY ISSUE!

Mileage: 40,000

THE WARNING LIGHT CAME ON MULTIPLE TIMES (FIRST DAY 10/4/2019 DRIVING LOCALLY), REGARDING SERVICING THE TRANSMISSION, BRAKE AND AIRBAG AFTER STARTING AND IN A NON-MOVING MODE. ON THE SECOND DAY OF OWNERSHIP 10/5/2019, I TOOK IT TO THE CLOSEST JEEP DEALERSHIP TO HAVE THEM CHECK ON THE WARNING LIGHT. THE TECH ADVISOR GAVE ME A PRINT OUT OF ALL THE ERROR CODES SHOWING (QUITE A FEW). ON THE SIXTH DAY 10-10-2019, I ONLY HAD DRIVEN IT LOCALLY WHEN THE TRANSMISSION SLIPPED OUT OF THE DRIVE GEAR WHEN I WAS AT A STOP SIGN. THE DRIVE TRANSMISSION WASN'T ENGAGING WHEN I PRESSED THE GAS PEDAL. I PUT IT IN 'PARK' AND THEN BACK INTO 'DRIVE', AND IT THEN WENT FORWARD. I DROVE HOME, AND I PARKED THE JEEP IN MY YARD. I DIDN'T DRIVE IT AGAIN WITH A REAL CONCERN THAT THE JEEP WASN'T SAFE TO DRIVE AND NOT WANTING TO GET STRANDED ALONG A ROAD SOMEWHERE. IN 11/2019, I NEXT DROVE THE JEEP IN MY ATTEMPT TO GET IT TO THE DEALERSHIP SERVICE DEPARTMENT TO HAVE THE DIAGNOSTICS DONE TO FIND OUT THE EXACT ISSUES. THE TRANSMISSION DID THE SAME THING AND SLIPPED OUT OF 'DRIVE' IN BUSY STOP AND GO TRAFFIC IN ROUTE ON A 5 LANE HIGHWAY AT A TRAFFIC LIGHT AFTER STOPPING AND GIVING GAS TO MOVE FORWARD. THIS TIME IT TOOK FOUR ATTEMPTS (PLACING IN PARK AND THEN DRIVE) BEFORE THE JEEP WOULD DRIVE FORWARD. I MADE IT TO THE DEALERSHIP ON A PRAYER FIVE MINUTES FURTHER DOWN THE ROAD. THE FINAL DIAGNOSIS (12/18-2019) WAS THAT THE JEEP NEEDS A TRANSMISSION/ENGINE WIRING HARNESS. 'THERE IS A BRAKE IN THE TRANSMISSION CONTROL MODULE CIRCUIT FOR COMMUNICATION AND DEPENDING ON HOW THE ENGINE FLEX'S, THE COMMUNICATION LINE DROPS OUT AND CAUSES THE TCM TO GO OFFLINE'. ON 4/12/2020, I TOOK PHOTOS OF THE CODE FLASHING (SEE ATTACHED IMAGES). IT WOULDN'T START. ONE WEEK LATER, IT STARTED AND I DROVE IT IN MY YARD TO PARK IT FARTHER OUT OF MY MAIN DRIVEWAY. THERE IT HAS SAT FOR A FEW MONTHS.

Mileage: 42,369

WHEN IDLING OR STOPPED IN TRAFFIC OR A STOP SIGN THE CAR SHAKES, LUNGES AND STALLS AFTER FILLING UP WITH FUEL. THE DEALER HAS NO IDEA, SINCE NO CODES ARE SHOWN. AFTER ABOUT 25 MILES OF DRIVING AND LOWERING THE FUEL LEVEL I HAVE NO MORE ISSUES UNTIL THE NEXT FILL UP. WHILE AT A TRAFFIC LIGHT THE VEHICLE STALLED AND I PUT IT IN PARK TO RESTART IT AND IT DIDN'T REGISTER THAT IT WAS IN PARK AND MESSAGE FLASHED TO PUT IN PARK.

Mileage: 80,000

SERVICE SHIFTER MESSAGE AND GEAR LIGHTS ALL TURN RED. KEEPS HAPPENING WHILE IN MOTION.

Mileage: 59,000

60K MILES AND TRANSMISSION HAS WENT OUT

Mileage: 60,000

CAR BUCKS AND STALLS AFTER FILLING UP WITH GAS. FOUR TIMES TO THE DEALER AND THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. FINALLY, DRIVING CAR STALLED IN TRAFFIC. MADE IT TO THE DEALER. THEY WERE ABLE TO FINALLY SEE THE PROBLEM AS NO CODES WERE GOING OFF BEFORE. CAR WAS IN MOTION AND STALLED. RESTARTED,THEN STALLED AT THE RED LIGHT. SO IT STALLED WHILE MOVING AND STATIONARY.

Mileage: 57,000

WHILE DRIVING MY 2014 JEEP CHEROKEE A WARNING SHOWED UP WHERE THE MILES WOULD BE SAYING SERVICE SHIFTER. THEN ALL THE LIGHTS CAME ON ON THE GEAR SHIFT THE P N R AND D LIGHT WERE ALL ON I HAD TO PULL OVER PARK CUT THE CAR OFF AND THEN ONCE I TURNED IT BACK ON IT WENT BACK TO NORMAL

Mileage: 43,296

ALL THE LIGHTS ON MY SHIFTER LIT UP, AND ON MY DASH "SERVICE SHIFTER" APPEARED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, AND I HAVE PAID TO HAVE IT SERVICED ONCE. IT IS STILL HAPPENING. THIS DOES NOT HAPPEN AT A SPECIFIC TIME, BUT HAPPENS WHEN THE VEHICLE IS IN MOTION.

Mileage: 78,635

I WAS DRIVING IN THE HIGHWAY AND THE JEEP STOP COMPLETELY WITH THE PARKING AUTOMATICALLY AND IN THE BOARD WAS BLINKING TRANSMISSION SERVICE, LITERALLY THE TRUCK WENT CRAZY I COULDN'T MOVE THE TRUCK IN THE HIGHWAYS THANKS GOD THEIR WERE NOT TO MUCH PEOPLE IN THE ROAD. I GOT TO DO A RESEARCH AND MANY PEOPLE HAVE THE SAME COMPLAIN AND THE SAME PROBLEM ON THEIR JEEP CHEROKEE.

THE SUV WOULD NOT START FIRST THING IN THE MORNING AS I WAS HEADING TO WORK. JUMP STARTED IN THE AFTERNOON AND THE CAR WOULD NOT SHUT OFF, GEARS WOULD NOT HOLD AND COULD NOT GO INTO PARK OR NEUTRAL. I WAS TRYING TO MAKE IT TO THE BATTERY REPLACEMENT CENTER AND GET A NEW BATTERY INSTALLED RIGHT AWAY. INSTEAD I HAD TO PUT THE HAND BRAKE ON AS THE CAR WOULD NOT STOP AND GOT IT TOWED TO DEALERSHIP FOR NEW BATTERY INSTALL. I WAS ENDANGERING MYSELF AND OTHERS IN THIS SITUATION. THERE WAS NO INDICATION ABOUT I NEEDING A NEW BATTERY PRIOR TO THIS INCIDENT.

Mileage: 167,000

WAS DRIVING MY 2014 JEEP CHEROKEE DOWN THE ROAD. IT SHUTTERED AND STOPPED SUDDENLY. WE BARELY COASTED TO SIDE OF ROAD. WE FOUND OUT WE WAS OUT OF GAS. THE FUEL GAUGE QUIT WORKING. WE WAS ALMOST REAR ENDED. WE HAD LESS THAN 50,000 MILES ON MY JEEP. IT WAS SCARY AND JEEP WOULD DO NOTHING ABOUT IT UNLESS I PAID THE 300.00 TO GET HOOKED UP TO COMPUTER AT DEALERSHIP. I HAD TO PAY IT UP FRONT. I DO NOT HAVE THE MONEY FOR THAT. I THANK GOD THAT WE WAS NOT REAR ENDED AT THE TIME IT HAPPENED. WE WAS DRIVING DOWN STATE ROUTE 49 IN ARCANUM AT THE TIME IT HAPPENED. JUST DRIVING FROM ARCANUM TO GREENVILLE OHIO. CALLED AAA FOR A TOW. BUT A PERSON STOPPED BY WITH GAS IN A GAS CAN AND ASKED IF WE WANTED TO TRY IT. WE PUT GAS IN JEEP. IT STARTED UP. FELT WITH LESS THAN 50,000 THEY SHOULD HAVE CHECKED IT OUT FOR FREE. WHAT IF WE WAS REAR ENDED? STATE ROUTE 49 IN THAT AREA IS VERY BUSY TWO LANE STATE ROUTE. SO WE THINK GAUGE IS WRONG OR BROKEN. SO MIGHT LIST UNKNOWN SINCE NEVER PUT ON COMPUTER TO KNOW FOR SURE.

Mileage: 49,000

SHIFTER BEZEL HAS GONE OUT.

Mileage: 94,000

I'M EXPERIENCING A LOSS OF ENGAGEMENT IN THE CONNECTION BETWEEN THE VEHICLE'S TRANSMISSION AND THE SYSTEM THAT SENDS POWER TO THE FRONT WHEELS CAUSING THE VEHICLE TO LOWER POWER TO THE VEHICLE WHILE IN MOTION. IT ALSO CAUSES THE BRAKE TO FAIL TO ENGAGE. FCA W47 AND FCA W48

Mileage: 10,700

IT KEEPS COMING UP SERVICE SHIFTER ALMOST EVERYDAY. THE SHOP SAYS THERE IS NOTHING WRONG THAT THEY CAN SEE. IT STARED 1 MONTH AFTER WE BOUGHT THE CAR IN 2019. IT DOES NOT MATTER HOW FAST YOUR ARE GOING. SOMETIMES WHEN U START IT, IT POPS UP. SOMETIMES YOU ARE DRIVNG DOWN THE ROAD AND IT COMES UP. ALL THE LIGHTS ON THE SHIFTER TURN RED AND IT COVERS THE WHOLE DASH AS WELL. YOU HAVE TO TURN THE CAR OFF LET IT RESET AND THEN START AGAIN AND MOST TIMES IT GOES AWAY EXCEPT YESTERDAY I HAD TO DRIVE HOME WITH IT LIKE THAT. TODAY IT WAS GONE.

Mileage: 70,000

AFTER COMPLETING THE SAFETY RECALL FOR THE TRANSMISSION, THE 'SERVICE SHIFTER' LIGHT HAS BEEN INTERMITTENTLY COMING ON. ON THE SHIFTER ITSELF, ALL LIGHTS ARE ILLUMINATED (D, R, P...ETC) WHILE THE 'SERVICE SHIFTER' NOTICE IS VISIBLE. I HAVE NOT HAD THIS NOTICE INDICATED UNTIL I COMPLETED THE TRANSMISSION RECALL. THE 'SERVICE SHIFTER' NOTICE ILLUMINATES WHILE I AM DRIVING.

Mileage: 198,000

SHIFTER IS CONTINUALLY LIGHTING UP WITH THE RED INDICATOR LIGHT ON ALL GEARS (P, R,N &D) VERY RECENTLY I GET AN ERROR MESSAGE STATING 'SERVICE SHIFTER' THE INDICATOR LIGHTS HAVE BEEN ONGOING FOR A FEW YEARS AT THIS POINT, BUT ONLY RECENTLY THE ERROR MESSAGE. THIS ERROR MESSAGE HAPPENED WHILE DRIVE 70MPH DOWN THERE FREEWAY. ALSO, THERE HAS BEEN AN ISSUE WITH THE 'FUEL VAPOR SYSTEM' THAT I'VE HAD NEATLY SINCE WE BOUGHT THE JEEP NEW. IT'S BEEN LOOKED AT AND NO ONE WILL TOUCH IT WITHOUT COSTING AN ARM AND A LEG. UNACCEPTABLE FOR A NEW VEHICLE! BOTH ARE ONGOING ISSUES OCCURRING SINCE WINTER OF 2013.

Mileage: 88,700

I PULLED INTO A PARKING SPACE IN FRONT OF ACE HARDWARE ON MAIN STREET IN EAST ISLIP NEW YORK. I PUT THE CAR IN PARK. AS I TOOK MY FOOT OFF THE BRAKE THE CAR CONTINUED MOVING FORWARD AND HIT A STACK OF WHEELBARRELS IN FRONT OF THE HARDWARE STORE. IT DAMAGED MY LICENSE PLATE ON THE FRONT END OF THE CAR THE LICENSE PLATE BRACKET AND PUT A SIGNIFICANT CRACK IN THE PAINT ON THE FRONT BUMPER. I HAVE ALSO NOTICED THAT AT OTHER TIMES WHEN I PUT THE CAR IN PARK AND TAKE MY FOOT OFF THE BRAKE THE VEHICLE MOVES FORWARD OR BACKWARD AS MUCH AS 2 INCHES AFTER BEING PUT IN PARK. THIS OCCURRED ON JUNE 23RD 2020

Mileage: 87,000

ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR

Mileage: 55,000

THE CAR KEEPS STALLING AND SHUTTING OFF. CUT OFF IN THE MIDDLE OF A SEMI BUSY ROAD WITH ME AND MY KIDS IN THE CAR. *TR

Mileage: 46,000

WILL DRIVING SERVICE SHIFTER APPEARED ON DASHBOARD SCREEN AND ALL GEARSHIFT LIGHTS ARE ON. THIS IS THE THIRD TIME, IT HAPPENED 2 MONTHS PRIOR . *TR

TRANSMISSION UNEXPECTEDLY SHIFTS INTO NEUTRAL WHILE DRIVING, I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR

Mileage: 52,000

SERVICE SHIFTER CAME ON DASH, WON'T CLEAR. WOULDN'T COME OUT OF PARK ONE TIME

WHEN THE GAS PEDAL IS ACCELERATED THE ENGINE PUSHES BACK. SEEMS LIKE IT'S A TRANSMISSION PROBLEM. SERVICE SHIFTER LIGHT IS ON. LOUD ENGINE WHEN DRIVING. *TR

Mileage: 80,000

AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.

Mileage: 59,114

I WILL BE DRIVING DOWN THE ROAD AND THE SERVICE SHIFTER COMES ON AND THE ENGINE REVS UP.

Mileage: 76,000

WHILE DRIVING JEEP CHEROKEE LATITUDE I HAVE NOTICED THAT WITHIN FIRST 10 MINUTES OF DRIVING JEEP START GETTING FLICKERING LIGHTS AND THEN AFTER 5-10 SECONDS COMPLETELY SHUTS OFF. ABSOLUTELY OUT, I CANNOT EVEN PUT AN EMERGENCY LIGHTS ON WHEN IT STOPS TO INDICATE THAT I HAVE PROBLEM. AT FIRST I THOUGHT IT MIGHT BE AN OLD BATTERY BUT I HAVE REPLACED THE BATTERY FEW DAYS AGO AND THE PROBLEM STARTED AGAIN. THE WORST IS THAT WHILE IT HAPPENS, POWER STEERING AND EVERYTHING ELSE COMPLETELY SHUTS. THIS IS VERY DANGEROUS AS I CANNOT PULL ON THE SITE OR AS I SAID PUT EMERGENCY LIGHTS ON.. ONE DAY I HAVE DISCONNECTED THE BATTERY WHILE THE CAR STOPPED, FOR A MINUTE OR TWO. I GUESS THAT CUT POWER FROM THE JEEP'S COMPUTER AS WELL. AFTER TWO MINUTES OR SO WHEN I RECONNECTED THE BATTERY AGAIN, I WANTED TO START THE CAR. AFTER A FEW CRANKS I COULD START THE CAR. THE SITUATION I HAVE JUST DESCRIBED IS MAJOR SAFETY ISSUE. YET, WHEN I RUN RECALLS USING THE VIN # OF MY CAR I SEE NO RECALLS. I HAVE ALREADY CONTACTED THE JEEP DEALER ASKING WHAT COULD BE THE PROBLEM. THEY JUST TOLD ME THAT NO RECALL IS AVAILABLE. I WOULD LIKE TO DOCUMENT THIS FOR OTHERS TO BE AWARE OF THE PROBLEM AS WELL AS DOCUMENT IF THERE IS GOING MAJOR INCIDENTS.

THERE IS A NOISE WHEN THE WHEELS ARE TURNING, NOT WHEN AT A STOP. DEALER SAID IT IS THE BEARINGS IN THE DRIVE SHAFT. THE WHOLE DRIVE SHAFT HAS TO BE REPLACED, NOT JUST THE BEARINGS.

Mileage: 63,000

VEHICLE HAS INTERMITTENT ISSUE WHILE TRAVELING 70+ MILES AN HOUR ON THE FREEWAY TACHOMETER JUMPS UP AND DOWN AND VEHICLE DISPLAYS "SHIFT TO P THEN DESIRED GEAR" VEHICLE HAS NO ABILITY TO DRIVE, YOU MUST PULL OFF HIGHWAY WITHOUT ANY ABILITY TO USE GAS AND PUT CAR INTO PARK. ALSO DOES THIS AT INTERSECTIONS. I HAVE A VIDEO OF IT DOING IT AT THE INTERSECTION (CAN NOT VIDEO GOING DOWN HIGHWAY AS IT IS NOT SAFE). OPENED TWO CASES WITH CHRYSLER #[XXX] AND #[XXX]. VEHICLE HAS BEEN TO TWO DIFFERENT JEEP SERVICE DEALERS FOR OVER 15 DAYS AND NOT REPAIRED. VEHICLE IS GOING TO KILL SOMEONE WHEN IS DOES NOT HAVE THE ABILITY TO USE THE GAS WHEN IT DISPLAYS THIS ON THE SCREEN. CHRYSLER NEEDS TO HAVE SERVICE DEALER START REPLACING PARTS TO FIX THIS ISSUE. BOTH JEEP SERVICE DEALERS STATED THAT NO CODE CAME UP ON THEIR COMPUTER, THEREFORE THEY CAN NOT FIX. DEALERS IN QUESTION: AUTONATION IN ROSEVILLE, CA 916 781 8100 AND FOLSOM JEEP 916 520 1135. AUTONATION IN ROSEVILLE ALONG WITH CHRYSLER WERE PROVIDED THE VIDEO. AUTONATION IN ROSEVILLE WAS SPECIALLY TOLD TO CONTACT CHRYSLER TO WORK WITH A CHRYSLER TECHNICIAN TO FURTHER TROUBLESHOOT THE ISSUE, THEY SIMPLY SENT THE VIDEO AND TOLD ME THAT THERE IS NOTHING MORE THEY CAN DO. FILING THIS ISSUE AS A VEHICLE SAFETY COMPLAINT TO FIND RESOLVE BEFORE IT KILLS THE DRIVER AND/OR OTHERS ON THE HIGHWAY. ISSUE HAPPENS AS I HAVE STATED GOING DOWN THE HIGHWAY AT 70MPH AND AT STOPS AS WELL. I HAVE VIDEO OF IT WHILE AT AN INTERSECTION, BUT YOU WILL NOT ALLOW VIDEO UPLOADS. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

Mileage: 107,000

MY CAR GOES INTO NEUTRAL ON IT'S ON WHILE GOING DOWN THE ROAD. I HAVE TOOK IT INTO DODGE 2 TIMES FOR THE PROBLEM BUT THEY HAVE YET TO FIX THE PROBLEM.

Mileage: 90

CAR STALLS WHILE DRIVING AND TURNING LEFT OR RIGHT SHORTKY AFTER STARTING! COULD BE ON HIGHWAY GOIM 55 AND JUST SHUTS DOWN CALLED DEALER BUT BECAUSE ITS NOT THROWING ANY PROBLEM CODES THEY CANT HELP

THE SERVICE SHIFTER LIGHT KEEPS COMING ON. I HAVE HAD THE SHIFTER BEZEL AND JUMPER HARNESS REPLACED AND 5 MONTHS LATER IT IS ON AGAIN. ALSO, THE CAR RANDOMLY DIES WHILE DRIVING, SEEMS TO BE A TRANSMISSION ISSUE. THESE ARE OF GREAT CONCERN AND UNSAFE. THERE IS NOT A RECALL FOR EITHER ISSUE BUT I HAVE READ MANY MANY COMPLAINTS REGARDING THE SAME ISSUES.

Mileage: 47,000

HATCHBACK WILL NOT OPEN AUTOMATICALLY WHEN PUSHING THE BUTTON(S) NOR WILL IT OPEN MANUALLY WEN STATIONARY AND IN PARK.

Mileage: 100,000

WHEN I ACCELERATE ON THE STREET THE CAR JERKS AND VIBRATES ALSO WHEN I BRAKE IT JERKS AND VIBRATES.

Mileage: 76,565

I WAS DRIVING WHEN THE SERVICE SHIFTER LIGHT STARTED TURNING ON. I WOULD TURN OFF THE CAR AND RESTART AND IT WOULD GO AWAY. THEN IT STARTED COMING ON MORE FREQUENTLY AND THEN IT CUT OFF WHILE DRIVING. THE FIRST TIME I WAS ON THE FREEWAY, THE SECOND TWO TIMES IT CUT OFF, I WAS ON THE STREET 35MPH. IT STARTED BACK UP ABOUT 5 MINUTES LATER. I TOOK IT TO THE DEALERSHIP THEY SAID IT CUT OFF DUE TO LOW OIL AND THAT THEY DID NOT FIND ANY OTHER CODES. GUESS WHAT THE CAR CUT OFF AGAIN ON MY WAY HOME. THIS IS SO DANGEROUS SINCE IT IS CUTTING OFF WHILE DRIVING AT FULL SPEED. I HAVE SEEN SO MANY COMPLAINTS SO THERE MUST BE SOME TYPE OF FIX. I AM DESPERATE FOR HELP AT THIS TIME. I JUST NEED TO KNOW WHAT TO TELL JEEP TO FIX. PLEASE HELP, I AM AFRAID I AM GOING TO GET INTO A DEADLY ACCIDENT.

THE DASHBOARD COMPLETELY GOES BLANK FOR 3 SECONDS AND THEN COMES ON WALL DRIVING. OR ENGIN COMPLETELY SHUTS OFF FOR 4 SECONDS AND THEN TURNS BACK ON WALL DRIVING

I WAS DRIVING ON THE FREEWAY GOING 70 MPH MY CAR STARTED BEEPING AND SAID SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE SPEED AT ZERO. ONCE IS GAVE ME THAT MESSAGE IT WAS AS IF MY CAR WENT INTO NEUTRAL AND IT WOULDN'T LET ME SPEED UP OR ANYTHING NO MATTER HOW MUCH I PUSHED ON THE GAS. I WAS IN THE MIDDLE LANE AND MY SPEED KEPT DECREASING AND I ALMOST GOT HIT 3 TIMES TRYING TO GET OVER TO RESTART MY CAR. ONCE I FINALLY GOT OVER I HAD TO TURN MY CAR OFF AND RESTART IT. I HAVE HAD THIS HAPPEN MORE THAN ONCE AND I'M TERRIFIED I'M GOING TO BE IN A HORRIBLE ACCIDENT.

Mileage: 12,000

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D

Mileage: 67,000

I WAS IN AN ACCIDENT SEVERE ENOUGH TO TOTAL THE VEHICLE BUT NONE OF THE MANY AIR BAGS DEPLOYED. I REAR ENDED A VEHICLE ON THE FREEWAY. I WAS JUST CONCERNED SINCE I AM UNAWARE WHAT SPEED I WAS GOING AT THE POINT OF IMPACT. THE FRONT OF MY VEHICLE WAS PUSHED BACK TOWARD THE WINDSHEILD PRETTY FAR. UNFORTUNATELY, I DON'T HAVE ANY PICTURES. I JUST WANTED TO EXPRESS MY CONCERNS. WE DID TEST THE CAR AND THERE APARENTLY NO FAILURE OF THE AIR BAG SYSTEM, SO MAYBE NO PROBLEM.

Mileage: 60,750

AS I AM DRIVING THE SERVICE SHIFTER FLASHES ON DASHBOARD , CALL DEALER THEY NEVER HEARD OF IT . PUT CAR IN PARK TURN ENGINE OFF AND WAITED . TURN CAR ON MESSAGE DISAPPEARS CAR RUNS BUT IT STILL HAS A JERK WHEN TRYING TO SHIFT INTO GEAR AND NOT PICKING UP SPEED BUT RPM SHOW 3 AND 4.

Mileage: 94,129

I PURCHASED MY CAR ON 10/1/19 WITH 98,000 MILES. A FEW SHORT DAYS LATER MY CAR STARTED DRIVING HORRIBLE. SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE AND SHIFT AND MY ENGINE LIGHT CAME ON WHILE DRIVING, SCANNED IT AND WAS SHOWING P0520 OIL PRESSURE SENSOR. THAT WAS REPLACED. CAR WAS STILL DRIVING THE SAME AND 3 DAYS LATER WHILE DRIVING MY ENGINE LIGHT CAME ON AGAIN, THIS TIME CODE P06DD. BROUGHT MY CAR TO THE MECHANIC WHERE HE HAD IT 3 WEEK. MY OIL PUMP WAS REPLACED WITH A NEW OEM PUMP. THE VERY NEXT DAY WHILE DRIVING MY ENGINE LIGHT WENT ON AGAIN, THROWING THE SAME CODE P06DD. BROUGHT BACK TO THE DEALER WHERE MY CAR WAS LOW 2 QUARTS OF OIL. WAS TOLD TO BRING IT TO JEEP FOR RECALL AND DIAGNOSIS. JEEP HAS MY CAR FOR 4 DAYS, COMPLETED THE RECALL BUT WAS UNABLE TO DIAGNOSE MY CAR. UPON LEAVING THE JEEP DEALER MY ENGINE LIGHT CAME BACK ON AND NOW MY CAR WAS STUCK IN SAFE MODE AND WOULD NOT GO OVER 60MPH. I BROUGHT MY CAR BACK TO THE DEALER WHERE I PURCHASED IT. THEY HAD MY CAR FOR TWO WEEKS AND REPLACED MY ENGINE. I PICKED MY CAR UP ON 12/6/19 FROM THE DEALER I PURCHASED FROM, WHO JUST REPLACED MY ENGINE. WITH A NEW ENGINE, THE CAR IS STILL NOT DRIVING RIGHT. IT IS STILL SHAKING,BUCKING, JERKING, HESITATING TO ACCELERATE, HESITATING TO SHIFT OUT OF ALL GEARS. I HAD MY TIRES BALANCED 2 TIMES.ON 1/13/2020 MY CAR WHILE DRIVING ON THE HIGHWAY WENT INTO SAFE MODE AGAIN. NOT GOING OVER 60MPH. THIS TIME NO ENGINE LIGHTS ARE ON. I BROUGHT IT BACK TO THE DEALER I PURCHASED FROM, THEY HOOKED UP THE COMPUTER..WHICH SHOWED NO CODES. IT TOOK MY CAR OUT OF SAFE MODE BUT DID NOT FIX ANY OF THE PROBLEMS I'M HAVING. TODAY, 1/21/20 MY CAR WENT BACK INTO SAFE MODE WHILE DRIVING. WILL NOT GO OVER 60MPH AND THERE ARE NO LIGHTS ON THE DASH SHOWING THERE IS A PROBLEM. THIS CAR IS NOT SAFE. I AM A SINGLE MOM WITH 2 KIDS AND I WILL NOT JEOPARDIZE MINE OR THEIR LIVES IN THIS VEHICLE.

Mileage: 98,000

THE RADIO RECEPTION HAS WAXED AND WANED SINCE I PURCHASED THE VEHICLE. I HAVE ANOTHER VEHICLE AND THE PARALLEL RECEPTION BETWEEN THE 2 IS NOT COMPARABLE....THE 2014 JEEP IS VERY POOR IN ITS ABILITY TO PROVIDE ADEQUATE RADIO INFORMATION FROM EVEN NEARBY STATIONS. I'M NOT SURE THIS IS A SAFETY ISSUE...MORE OF A QUALITY ISSUE FOR THE MANUFACTURER..ALSO, A BLATANT MISREPRESENTATION BY THE SALES PEOPLE. I HAVE NOT FOUND A SINGLE PERSON OUT OF THE APPROXIMATELY 100 PEOPLE WITH CHEROKEES OR GRAND CHEROKEES WHO TELL ME THEIR RADIOS PERFORM WELL. HELP!

Mileage: 63,000

ONE MONTH AFTER PURCHASING THIS VEHICLE FROM A USED DEALERSHIP 'PLATINUM PRE-OWNED' ON THE CARLISLE PIKE IN PENNSYLVANIA. THE GEAR SHIFT NEEDED TO BE SERVICED IT SHIFTED ON ITS OWN ALMOST CAUSING AN ACCIDENT. ALMOST A YEAR AND A FEW MONTHS LATER I'M RUNNING INTO THE SAME ISSUE WITH THE GEAR SHIFTER. MY VEHICLE NOTIFIED ME TO SERVICE THE GEAR SHIFTER WHILE I WAS DRIVING ONCE IN PARK IT WOULDN'T SHIFT OUT OF ITS POSITION. I'M A VERY UPSET AS I HAVE CHILDREN AND THIS WAS JUST REPLACED WITH A BRAND NEW PIECE OF EQUIPMENT SO I'M NOT UNDERSTANDING WHY THIS IS HAPPENING. I'VE CHECKED FOR RECALLS WITH MY VIN AND NOTHING HAS COME UP BUT, SO I'M ASSUMING IT IS A MISTAKE.

Mileage: 124,231

MY CAR STARTS AND WILL DRIVE THEN RANDOMLY TURN OFF WHILE I'M SLOWING DOWN OR WAITING TO TURN. IT SHUTS OFF THE ENGINE AND BATTERY LIGHT COME ON. I WAIT A FEW SECONDS AND IT STARTS RIGHT BACK UP. IT DOES IT AT LEAST ONCE A DAY BUT WHEN I TAKE IT TO THE AUTO SHOP THEY CAN'T IDENTIFY ANY CODES OR ANYTHING THAT'S WRONG.

Mileage: 59,100

EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.

Mileage: 107,000

I WAS DRIVING DOWN A STRAIGHT, FLAT ROAD ABOUT APPROACHING AN INTERSECTION AND A LIGHT WHICH JUST TURNED GREEN. WAS GOING ABOUT 25-30 MPH AT THE MOMENT WHEN IT SOUNDED AND FELT LIKE A TIRE POPPED IN THE REAR OF THE JEEP. I ROLLED TO A STOP, PULLED OFF TO THE SIDE AND NOTICED THE TIRE WASN'T POPPED, BUT THAT MY REAR PASSENGER TIRE WAS NOW RESTING ON THE WHEEL WELL. I GOT DOWN TO LOOK UNDER AND SAW THAT A THICK METAL BAR HAD SNAPPED IN HALF, WHICH IN TURN SNAPPED MY AXEL, AND RIPPED MY SUSPENSION OUT WITH IT. I GOT THE VEHICLE TOWED TO THE LOCAL SHOP, THEY LOOKED AT IT AND SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE. WHEN TOWING THE JEEP, THEY NEEDED TO WRAP IT WITH EXTRA STRAPS SINCE THE DAMAGE WAS SO SIGNIFICANT THEY COULD NOT TIE THE CHAINS UNDER THE CAR IN THE REAR. I AM CURRENTLY TRYING TO GET JEEP TO SEND AN EVALUATOR. I CURRENTLY HAVE A CASE OPEN WITH THEM.

Mileage: 120,000

RECALL NUMBER 16V-529 HAS NOT BEEN REMEDIED FOR 3 YEARS, AND I'VE EXPERIENCED NUMEROUS ISSUES BECAUSE OF IT. JEEP WILL NOT LOOK AT IT FOR FREE DESPITE THE FACT THAT I'M AFFECTED BY THIS WARRANTY. MY CAR SHIFTS INTO NEUTRAL WHILE DRIVING FREQUENTLY, AND IT'S UNACCEPTABLE THAT THERE HAS NOT BEEN A FIX FOR THIS YET.

AS I WAS DRIVING HOME THE SERVICE SHIFTER MESSAGE CAME ON AFTER I BACKED OUT OF THE PARKING SPOT AND SHIFTED INTO DRIVE. MY DISPLAY AND WOULD NOT CLEAR. AFTER LOOKING ONLINE I FOUND THAT THERE IS A WHOLE GROUP OF JEEP OWNERS THAT HAVE THIS SAME ISSUE. THEY DISCUSSION CAN BE FOUND AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THE AUTOMOBILE FOR THIS YET CONSIDERING AN EXTRAORDINARY AMOUNT OF PEOPLE HAVE THIS ISSUE. DEFINITELY NEEDS TO BE LOOKED INTO. I HAVE ONLY OWNED THE CAR FOR LESS THAN 48 HOURS AND AM QUESTIONING RETURNING IT TO THE LOT AFTER A MECHANIC TAKES A LOOK INTO IT.

Mileage: 85,000

BACKING OUT OF MY GARAGE ON SEPTEMBER 9 AS WELL AS SITTING IN MY DRIVEWAY 3 OTHER TIMES, MY SERVICE SHIFTER LIGHT CAME ON. READING ONLINE WHAT THIS MEANT, I FOUND A WEBSITE WITH NUMEROUS OTHER JEEP CUSTOMERS WHO HAVE THIS PROBLEM (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). MY CAR COULD STOP WORKING ANY DAY, THE DEALERSHIP IS UNSURE. I AM WONDERING WHY A RECALL HAS NOT BEEN DONE ON THIS PROBLEM WITH AS MANY JEEPS THAT HAVE BEEN EFFECTED BY IT.

WHEN I'M ON THE HIGHWAY GOING 65-75 AND THERE'S DIPS IN THE ROAD MY STEERING WHEEL AND FRONT TIRES SHAKE OUT OF CONTROL AND I HAVE TO PRESS THE BRAKE PEDAL TO MAKE IT STOP.

Mileage: 50,000

AFTER A RECALL FOR THE TRANSMISSION (S55), THE SERVICE SHIFTER WARNING CAME ON THE SAME DAY I HAD THE RECALL REPAIRED. THE JEEP DEALERSHIP SAID IT IS AN UNRELATED ISSUE TO THE RECALL. UPON RESEARCH, I READ OTHERS ARE DEALING WITH THE SAME ISSUE. I WAS DRIVING WHEN THE WARNING CAME ON AND IT HAPPENS EVERY DAY AFTER DRIVING FOR AWHILE. IT'S NOT SPECIFIC TO CITY STREET OR HIGHWAY, JUST AT ANY TIME, ANY SPEED, AND IN MOTION. I DO NOT KNOW THE DANGER OF WHAT COULD HAPPEN IF THIS ISN'T REPAIRED, BUT I'VE ONLY HAD MY VEHICLE FOR TWO YEARS. THIS IS ONLY THE SECOND RECALL I'VE EVER HAD AND HAVE NEVER HAD ANY ISSUES WITH IT SINCE I HAVE OWNED IT.

Mileage: 17,000

'SERVICE SHIFTER' INTERMITTENTLY COMES ON. ALL LIGHTS ARE LIT UP AT SHIFTER P,R,N,D AND STAY ON. WHEN VEHICLE IS TURNED OFF AND ON AGAIN, IT SEEMS TO BE FINE. COMES ON AT LEAST ONCE WITHIN 10 STARTS. READING FORUMS AND DEALERSHIP DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. OF COURSE THEY WANT TO SEE IS WHEN ISSUE IS OCCURRING, NOT AN EASY TASK. EVEN WHEN ISSUE IS OCCURRING I WAS ABLE TO DRIVE. CONCERNED AS TO WHAT AND WHY THIS PROBLEM IS OCCURRING. COULD IT BECOME A SAFETY ISSUE?

Mileage: 85,000

ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF.

Mileage: 49,458

SERVICE SHIFTER CONTINUOUSLY COMES ON

Mileage: 100,000

SERVICE SHIFTER

THIS IS MY 2ND COMPLAINT SINCE THE TRANSMISSION ISSUE ON 8/6/19 (TRACKING #11242090). I HAVE NOT RECEIVED AN UPDATE REGARDING THAT ISSUE. I FOLLOWED UP WITH THE MANUFACTURER WHO INFORMED ME THAT MY VIN WAS NOT ASSOCIATED WITH THE RECALL. ON 8/7/19, I HAD THE DEALER PERFORM A DIAGNOSTIC TEST AND THEY FOUND THAT MY SUV REQUIRED A SOFTWARE UPDATE ON THE TRANSMISSION AND POWERTRAIN. THE SAME RECALL AFFECTING THE 3.2L BUT NOT ISSUED TO MY VIN. ON 9/8/19, MY SUV BEGAN SURGING MULTIPLE TIMES WHEN I WAS IN IDLE AT CITY STOPLIGHTS AND DIED WHEN IN SHIFTED INTO PARK THREE TIMES WITHIN AN HOUR. THE ONLY INDICATION OF AN ISSUE ON MY DASHBOARD WAS THE BATTERY LIGHT THAT CAME ON ONCE THE CAR DIED. THE DASH AND RADIO CONTINUED TO PERFORM FINE BUT THE ENGINE SHUT OFF WITH THE KEY STILL IN THE IGNITION. I HAD THE BATTERY TESTED ON 8/06/19 ALONG WITH THE ALTERNATOR AND TERMINALS AND THEY WERE AT 100%. THE BATTERY WAS NEW WHEN PURCHASED 11/2018. I'D LIKE TO RESOLVE THIS ISSUE IN ORDER TO FEEL SAFE DRIVING THIS VEHICLE. I CAN PROVIDE FURTHER DOCUMENTATION FROM THE DEALER BAYSIDE CHRYSLER DODGE JEEP RAM 10535 AUTOMALL PARKWAY, D'IBERVILLE, MS 39540 OR IT CAN BE REQUESTED FROM THEM DIRECTLY.

Mileage: 81,000

SERVICE SHIFTER MESSAGE LOCKS SPEEDOMETER SCREEN AND ALL GEARS LIGHT UP TO DISPLAY PRND. THIS HAPPENED WHILE VEHICLE WAS IN MOTION. ALSO HAPPENS WHEN PARKED WITH THE CAR RUNNING AND WHEN SHIFTING INTO REVERSE.

Mileage: 83,000

WHILE DRIVING DOWN THE STREET MY CAR SWITCH FROM 4WD TO NEUTRAL AND STARTED MAKING A VERY LOUD NOISE, THEN SUDDENLY STOPS IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO DRIVE FORWARD AT ALL. TO BE ABLE TO GET OUT OF THE ROAD I HAD TO DRIVE BACKWARDS INTO A PARKING LOT. THE CAR NOW WONT DRIVE FORWARD.

Mileage: 65,000

WHILE DRIVING, THE VEHICLE HAD A HARD SHIFT WHEN STARTING TO ACCELERATE. RECENTLY, I WENT TO LEAVE WORK AND VEHICLE WOULDN'T START AND WAS TOLD IT WAS A FUEL PUMP. FEW DAYS LATER, THE VEHICLE STARTED SEVERAL TIMES. TWO DAYS LATER, I WAS DRIVING ON THE INTERSTATE AND THE RPMS STARTED GOING DOWN AND I EVENTUALLY STALLED OUT LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE. FEW MINUTES LATER THE VEHICLE STARTED AND I MADE IT ALMOST HOME UNTIL MY VEHICLE STALLED OUT AGAIN WHILE SITTING AT A RED LIGHT BUT THIS TIME IN THE MIDDLE OF TRAFFIC. THE BATTERY LIGHT CAME ON BECAUSE THE VEHICLE WAS SHUTTING DOWN. SHIFT TO P MESSAGE CAME UP AS WELL. I TRIED TURNING THE VEHICLE ON AND OFF LIKE I DID BEFORE BUT IT WOULDN'T START. FINALLY AFTER TWO TRIES IT STARTED AGAIN SO I PULLED OFF INTO A PARKING LOT TO WAIT FOR MY DAD. EVEN JUST SITTING IN THE PARKING LOT THE VEHICLE WAS STALLING OUT AND THE SHIFT TO P MESSAGE CAME ON AGAIN. MY FATHER WENT TO LEAVE HIS WORK AND THE VEHICLE SHUT OFF AGAIN AND IT WAS TOWED TO A DEALERSHIP WHERE IT HAS BEEN FOR ALMOST TWO WEEKS NOW AND THEY CAN NOT DUPLICATE THE ISSUE.

Mileage: 27,900

MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE

Mileage: 82,000

TRANSMISSION FEELS LIKE IT IS SLIPPING WHILE IN MOTION AND IT RANDOMLY GOES INTO NEUTRAL WHICH HAD TO BE PUT INTO PARK AND THEN BACK TO DRIVE IN ORDER TO MOVE. SOMETIMES IT REQUIRES A COMPLETE ENGINE RESTART. THIS HAS HAPPENED RANDOMLY AND ALWAYS WHEN I'M DRIVING AND ON THE ROAD OR HIGHWAY BUT LUCKILY WAS ALWAYS ABLE TO PULL OVER TO THE SIDE AVOIDING A MAJOR ACCIDENT.

Mileage: 50,200

APPROX A YEAR AGO-PURCHASED 2014 JEEP LATTITUDE FROM DEALER. ON TEST DRIVE FELT HESITATION IN SHIFTING. 1-2-3- GEAR- SELLER MADE NOTE TO CHECK PROBLEM.TOOK FOLLOWING DAY. IN A DAY OR SO AGAIN NOTICED PROBLEM. MADE APPOINTMENT. NEEDED SOFTWARE UPDATE-NOW OK. TEST DRIVE 3-5 MILES. NEXT DAY-SAME PROBLEM. MECHANIC NOTICED PROBLEM. NEEDED TRANS REPLACED. TRANS FOR 2014 & 2015 JEEP IS A 9-NINE SPEED TRANS. WEEK LATER REPLACED WITH SAME TYPE OF 9 SPEED TRANS. PICKED UP AFTER SERVICED--WITHIN 10 MINUTES SAME PROB.BACK TO DEALER-MECHANIC CHECKED--COULD NOT DUPLICATE PROBLEM--SAID RUNS LIKE A 9 SPEED SHOULD. DRIIVER IS PROBLEM. NOT USED TO THE OPERATION/FEEL OF A 9 SPEED. JEEP SLIPS GEARS, HESITATION-SAFETY CONCERN-NO PICKUP WHEN FROM A STOP OR CHANGING LANES ON THE ROADWAY. DID SOME RESEARCH ON GOOGLE--500 PLUS DOCUMENTED CASES -VIDEO OF THIS PROBLEM BY WELL KNOWN REPORTER/INVESTIGATOR. I PAID A LARGE SUM OF MONEY FOR A UNSAFE VEHICLE--JEEP IS AWARE OF WELL DOCUMENTED ISSUES-ALSO PROBLEM DOES NOT SHOW UP ON SCANNER-SO ITS NOT HAPPENING. DEALER NOT GIVING ME A FAIR DEAL ON ANOTHER VEHICLE. BLACK HOLE WITH NO LIGHT AT THE END. NOTE: DIFFICULT TO CONTINUE-RECENTLY OUT OF HOSPITAL-AND SHAKE WITH PARKINSONS

Mileage: 46,000

MY HORN WILL NOT WORK AT ALL NOR THE CRUISE CONTROL IS NOT WORKING AT ALL AS WELL. SO IS ALL OF THE CONTROLS ON THE STEERING WHEEL. ALSO A LOW HEADLIGHT WENT OUT AND I MAY HAVE A STUCK CLUTCH PROBLEM AS WELL. I NEED ALL OF THIS FOR MY SAFETY, MY PASSENGERS, AND MY VEHICLE SAFELY AS WELL. I AM REQUESTING A RECALL SO THESE MATTERS CAN BE STRAIGHTEN OUT AS SOON AS POSSIBLE. I DON'T KNOW WHAT'S GOING TO HAPPEN THE NEXT DAY, BUT I NEED THESE SITUATIONS FIXED AS MUCH AS I CAN.

SHIFT LIGHTS ALL COME ON RESULTING IN CAR STALLING OUT ON TAKE OFF. JEEP HAS STALLED OUT ON ME MANY TIMES IN THE MIDDLE OF INTERSECTIONS. WILL HAVE TO TURN OFF CAR AND RESTART.

Mileage: 112,000

I PURCHASED THIS VEHICLE 2 YEARS AGO FEB. 2017. I BEGAN HAVING TRANSMISSION ISSUES WITHIN THE FIRST 10 MONTHS. BECAUSE IT WAS A CERTIFIED PRE-OWED VEHICLE WITH A 1 YEAR GUARANTEE THEY FIXED IT BY DOING A NEW VALVE BODY AND UPDATE. THEN IT HAPPENED AGAIN AFTER THE 1 YEAR GUARANTEE BUT I HAD AN EXTENDED WARRANTY THAT COVERED IT AND THEY REPLACED THE VALVE BODY AGAIN. IT DID WELL FOR ALMOST A YEAR AND THEN IT HAPPENED AGAIN. THIS TIME THEY SAID IT WAS A WIRING HARNESS ISSUE NOT THE VALVE BODY AND REPLACED IT. NOT 3 MONTHS HAVE GONE MY ENTIRE DRIVESHAFT BASICALLY SEIZED UP AND THIS TIME THEY HAD TO REPLACE THE DRIVE SHAFT. THIS WAS ALL COVERED UNDER MY EXTENDED WARRANTY. WHEN I WENT TO PICK UP THE CAR I DROVE IT AWAY AND IT BEGAN TO MAKE A POPPING NOISE . I TOOK IT BACK THEY COULD NOT FIND IT AND SENT ME AWAY. 3 MONTHS LATER I FINALLY CALLED PLANET HONDA WHERE I PURCHASE THE VEHICLE AND ASKED IF I COULD GET IT IN AND EXPLAINED THE SITUATION. THEY RAN MY VIN AND SAID THERE IS AN OPEN RECALL WITH NO SOLUTION.....THEY DID TELL ME TO BRING IT IN AND THEY WOULD SEE WHAT THEY CAN DO. I AM EXTREMELY FRUSTRATED. I HAVE HAD MY JEEP IN THE SHOP 5 TIMES FOR TRANSMISSION ISSUES IN JUST OVER 2 YEARS....I AM SO EXCITED CONCERNED THAT THIS IS GOING TO CONTINUE AND SOON MY WARRANTY WILL RUN OUT AND THEN WHAT WILL I DO!?!?! NOT TO MENTION THE FRUSTRATION OF HAVING TO FIND RIDES TO WORK WHILE THEY FIGURE OUT WHAT IT IS AND IF ITS COVERED BY MY WARRANTY AND THEN WORRYING THAT THEY WILL NOT HONOR OR FIX IT WITHIN THE TIME MY RENTAL IS GOOD. I CANT EVEN PUT INTO WORDS MY FRUSTRATION..... THE FIRST 3 TIME A MY VEHICLE MALFUNCTIONED IT WAS STATIONARY. THE 4TH TIME IT WAS IN MOTION AND I ALMOST WRECKED MY CAR. CURRENTLY IM DRIVING IT WITH THE POPPING NOISE COMING FROM MY TRANSMISSION BECAUSE I DO NOT HAVE ANY ALTERNATIVE... *TR*JB

Mileage: 70,000

I HAVE A 2014 JEEP CHEROKEE SPORT AND MY SERVICE SHIFTER CAME ON AND MY CAR WOULDN'T START UNLESS I JUMP STARTED IT , CALLED THE DEALERSHIP THEY SAID THEY NEVER OF HEARD OF ANYTHING LIKE THAT , I THINK THIS NEEDS TO BE INVESTIGATED OR SOMEONE IS GOING TO END UP KILL BECAUSE OF THERE CAR MESSING UP .

Mileage: 63,714

THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.

Mileage: 55,990

MY VEHICLE WAS ENGAGED IN ACTIVE USE OF CRUISE CONTROL, I HAD BRAND NEW TIRES, AND SOMETHING HAPPENED TO THE VEHICLE TO WHERE IT CAUSED AN UNSAFE PUSH OF ACCELERATION AND THE CAR LOST TRACTION ON THE ROAD. THE VEHICLE ENDED UP ROLLING 125 FEET OFF A SMALL DROP INTO A RIVER. NONE OF THE AIRBAGS DEPLOYED DESPITE HAVING 13 POINTS OF IMPACT. I HAD TO EXTRICATE MYSELF FROM THE SUBMERGING VEHICLE. I THE ROADS WERE PAVED WITH GRAVEL ON EITHER SIDE. I WAS TRAVELING AT 55MPH, AND FOLLOWING THE CURVE OF THE ROAD. *DT*JB

Mileage: 95,500

THIS VEHICLE WILL MAKE ITS 3RD VISIT TO DEALERSHIP FOR SHUTTING DOWN WHILE MOVING. PREVIOUS 2 VISITS I WAS TOLD VEHICLE NEEDED UPDATES. WAS UPDATED 2 WEEKS AGO AND THE ISSUE HAPPENED AGAIN TODAY... FIRST STEERING WHEEL LOCKS UP,,,TACHOMETER GOES TO ZERO..ENGINE SHUTS DOWN..LIGHT COMES ON AND SAYS PUT VEHICLE IN PARK AND RESTART. VEHICLE IS UNSAFE TO OPERATE. DEALERSHIP IS GUESSING AT THIS POINT BUT I CANNOT PIT MY SON'S LIFE IN JEOPARDY. WHAT CAN WE DO?

Mileage: 44,800

MY OIL SENSOR MALFUNCTIONED AND LIGHT STAYED ON RESULTING IN OIL AROUND IT AND IT HAVING TO BE CHANGED OUT. . WHICH SHOULDN'T HAVE HAPPENED??

WHILE DRIVING MY GEAR SHIFT SUDDENLY HAS ALL LIGHTS ENGAGED (PARK, DRIVE, REVERSE, AND NEUTRAL) SIMULTANEOUSLY. HAS OCCURRED MULTIPLE TIMES ON BOTH CITY STREETS AND HIGHWAYS AND ONLY RESOLVES BY TURNING ENGINE OFF AND BACK ON. UNKNOWN CAUSE.

Mileage: 73,731

WHILE DRIVING ALL LIGHTS LIT UP ON GEAR SHIFTER. PULLED OVER AND SHUT OFF THEN RESTARTED AND LIGHTS WENT OFF. I HAD THE SHIFTER REPLACED LAST YEAR

Mileage: 126,115

I HAVE NOTICED IN THE PAST FEW WEEKS THAT MY JEEP WILL STALL AND WILL NOT START BACK UP AGAIN. I TRY AND IT WANTS TO BUT DOESN'T. THEN ABOUT FIVE MINUTES LATER IT WILL START AND ALL IS GOOD. I THOUGHT IT MAY BE THE GAS BUT I HAVE GONE THROUGH DIFFERENT TANKS AND DIFFERENT GAS STATIONS AND IT CONTINUES TO DO THIS. USUALLY FIRST THING IN THE AM. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD AS IT WILL START TO GO BUT STALLS. WHAT IS WRONG WOTH THIS VEHICLE.?

Mileage: 102,000

SINCE WE BOUGHT OUR CAR IT HAS HAD SEVERAL RECALLS AS WELL AS ELECTRICAL, COMPUTER BASED, AND POWER TRAIN ISSUES. NONE OF WHICH WERE EXPLAINABLE. WE WERE SINPLY TOLD TO TAKE IT TO JEEP, PUT HUNDREDS OF DOLLARS IN TO FIX IT AND GET IT BACK. WE'VE ONLY HAD THE CAR FOR ABUT 4 YEARS. YESTERDAY, WITHIN A MONTH OF THE LAST OCCURENCE, OUR CAR HAS FROZEN ON US AND WILL NOT START. JEEP HASN'T DONE ANYTHING ABOUT THIS. WE'VE KNOWN SEVERAL OTHER PEOPLE WHO HAVE HAD THIS SAME MAKE AND MODEL WHO HAVE HAD THE SAME PROBLEMS. WE ARE NOT IN A FINANCIAL POSITION TO KEEP PUTTING MONEY INTO A CAR THAT SHOULD LAST US LONGER, OR TO SINPLY JUST TRADE IT IN SINCE WE STILL OWE 10K ON THE CAR. THIS HAS ALSO PUT OUR KIDS SAFETY AT JEOPARDY, HAS CAUSED US LOSS OF WORK DAYS ON TOP OF PUTTING US IN A MORE FINANCIAL BURDEN. THERE NEEDS TO BE SOMETHING DONE ABOUT THIS. IT IS UNFAIR THAT WE SOENT SO MUCH MONEY ON A CAR THAT HAS MALFUNCTIONED SEVERAL TIMES DUE TO BEING BUILT SO POORLY.

Mileage: 110

AROUND 4:30 PM, AFTER JUST A FEW SECONDS OF LEAVING MY DRIVEWAY, A MESSAGE CAME ON THAT STATED I NEEDED TO PUT THE VEHICLE IN PARK BEFORE I COULD SHIFT GEARS AND THEN MY BATTERY LIGHT AND ENGINE LIGHT CAME ON. I PULLED OVER, PUT VEHICLE INTO PARK & THEN SHUT IT OFF. RESTARTED IT, BUT STRUGGLED TO START.. ATTEMPTED TO RESTART A THIRD TIME BUT WAS DEAD. TURNED THE KEY TO RUN TO SEE WHAT LIGHTS STAYED ON THE DASHBOARD THE BATTERY WAS STILL ON WHILE THE ENGINE LIGHT DISAPPEARED. AFTER WAITING ABOUT A HALF HOUR, MY FATHER IN LAW WAS ABLE TO GIVE ME A JUMP. CAR STARTED AND WAS ABLE TO DRIVE GET THE BATTERY REPLACED. HOWEVER I READ LAST NIGHT SIMILAR COMPLAINTS, WITH THE BATTERY NOT BEING THE ISSUE SO MY HUSBAND WILL BE GETTING THE PREVIOUS BATTERY WE HAD, TESTED THIS WEEKEND.

Mileage: 66,000

THE CAR HAS JERKED SINCE I BOUGHT IT TWO YEARS AGO AND FOR ABOUT 6 MONTHS NOW IT HAS BEEN PRESENTING A TRANSMISSION ISSUE. THE CAR STARTS TO FLASH WITH 'SERVICE TRANSMISSION ' AND THE CHECK ENGINE LIGHT COMES ON - AFTER THAT THE CAR STARTS TO GET STIFF AND AS SOON AS I COME TO A COMPLETE STOP THE CAR TURNS OFF THE CAR TURNED OFF THIS HAPPEND TWICE AND I TOOK IT INTO THE LOCAL JEEP DEALERSHIP WHERE THEY TOLD ME ON ME AT STOP LIGHTS BOTH TIMES - I WAS ABLE TO TURN THE CAR BACK ON AFTER ABOUT 5 MINS AND CONTINUE DRIVING THAT IT WAS NOT A TRANSMISSION ISSUE AND FIXED THE RECALLS AND I WAS ON MY WAY - THEN THE CAR STARTED TO DO THIS AGAIN IT STOPPED ON MY THREE TIMES IN ONE WEEK ALONE SAYING SERVICE TRANSMISSION.

Mileage: 60,000

JEEP STARTED SHUTTING OFF WHILE DRIVING DOWN THE ROAD, AND THE TRANSMISSION SHIFTS WHEN IT SHOULDNT AND SHIFTS REALLY HARD SOMETIMES. I HAD TO HAVE OT TOWED TO THE DEALERSHIP TODAY, IT WOULD NOT RESTART AFTER SHUTTING DOWN WHEN I WAS DRIVIVG

Mileage: 60,013

WHILE DRIVING ANYWHERE THE JEEP STALLS OUT IT TURNS OFF AND NO WARNING ALMOST GOT HIT 3 TIMES ..THERE'S NO WARRNING I HAVE KIDS WHICH ME ..THERE IS ONLY 47000 MILES ON THIS WE JUST GOT IT .THIS HAPPENDS WHILE DRIVING .

Mileage: 47,000

THE TRANSMISSION SLIPS AND WHEN YOUR OIL IS LOW THE CAR DIES ON YOU THE CAR HAS DIED ON ME AND ON HIGHWAYS BACK ROADS PULLING OUT OF MY DRIVEWAY TRANSMISSION IS SLIPPING ALL THE TIME

Mileage: 2

CAR WAS BUCKING, JERKING, STALLING WHILE DRIVING IN TRAFFIC. WARNING LIGHT SAID SERVICE TRANSMISSION. HOWEVER, SERVICE SAID CODE SAID EMISSIONS ISSUE AND NO OPEN RECALL.

Mileage: 47,000

REPLACE THE FRONT WHEEL BEARINGS IN THE JEEP IN APRIL OF THIS YEAR. IN LATE OCTOBER TOOK THE JEEP BACK IN FOR REGULAR MAINTENANCE AND IT TURNS OUT THAT THE FRONT RIGHT BEARING WAS ALREADY BAD, THE MECHANIC COULD MOVE THE WHEEL AROUND WITH HIS HANDS. LESS THAN A FEW THOUSAND MILES WERE PUT ON IT.

CONSISTENTLY SINCE THE VEHICLE WAS PURCHASED, IT WILL, WITHOUT WARNING, STOP WHILE DRIVING AND REMAIN INCAPACITATED. WILL NOT TURN ON. DEALER KEEPS SAYING IT'S LOW ON OIL EVEN THOUGH WHEN THIS HAPPENS I AM USUALLY SEVERAL THOUSAND MILES AWAY FROM NEXT SCHEDULE OIL CHANGE. GET OIL CHECKED AND TOPPED OFF FREQUENTLY. THEY STILL SAY IT'S LOW ON OIL NOT LEAKING. SHOWS MESSAGE SHIFT TO PARK THEN DESIRED GEAR. AFTER FLASHING MESSAGE CAR IS INCAPACITATED. SAFETY HAZARD. FREQUENTLY KNOWN AND REPORTED FROM 2014 JEEP CHEROKEE SPORT OWNERS. STALLS WHILE DRIVING. WILL THIS BE IGNORED UNTIL SOMEONE DIES?

Mileage: 109,000

I WAS DRIVING DOWN THE GARDEN STATE PARKWAY IN NJ AROUND 6 OR 7 PM WHEN THERE WAS WHAT SOUNDED LIKE AN EXPLOSION. IT TURNED OUT THE REAR WINDSHIELD SHATTERED WHILE DRIVING DOWN THE ROAD. I DID NOT SEE OR HEAR ANYTHING HIT THE CAR AND LOOKING AT THE DAMAGE IT LOOKS LIKE IT IS RELATED TO REAR DEFROSTER BECAUSE THAT IS WHERE THE MOST DAMAGE IS ON EACH SIDE.

Mileage: 99,000

WHEN I'M DRIVING MY CAR WILL JUST STALL WITHOUT WARNING UNTIL THE CAR BECOMES TO A COMPLETE STOP. THIS HAS HAPPENED TO ME AT LEAST 4 TIMES BEGINNING 10-27-18 AND THE LAST TIME WAS 11-08-18 AND I HAD IT TOWED TO THE DEALERSHIPS DESIGNATED SHOP AND WAS TOLD THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT THAT COULD BE FIXED. THEY ALSO TOLD ME THEY HAD OTHER CUSTOMERS COMPLAINING ABOUT THEIR JEEP-CHEROKEE STALLING ON THE FREEWAYS AND IN THE MIDDLE OF TRAFFIC. MY VEHICLE STALL ON ME WHEN I WAS DRIVING ON THE STREETS AND I WOULD ONLY GET A FEW FEET FROM HOME AND ONE OF THOSE TIMES THE BATTERY LIGHT WOULD COME ON AND ANOTHER TIME THE LIGHT CAME ON FOR DRIVING ON ON HILL OR SOMETHING IN THAT EFFECT.

Mileage: 84,030

TWICE WHILE DRIVING MY CAR IT HAS DIED WITHOUT ANY WARNING. THE FIRST TIME I WAS DRIVING DOWN A PARKING GARAGE RAMP AND THE CAR DIED AND THE BRAKES AND STEERING WHILE LOCKED UP. THE MESSAGE ON THE DASHBOARD SAID PRESS THE BRAKES TO SHIFT GEAR. LUCKILY I WAS ABLE TO SHIFT THE CAR IN PARK AFTER A FEW SECONDS AND STARTED THE CAR AGAIN. THE SECOND TIME I WAS DRIVING AND WAS AT A STOP SIGN. WHEN I WENT TO STEP ON THE GAS TO GO THE CAR DIED OUT AND THIS TIME THERE WAS NO MESSAGE ON THE DASHBOARD AND AGAIN AFTER A FEW SECONDS I WAS ABLE TO RESTART THE CAR. I TOOK INTO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR AND THAT THEY KNOW THAT THE VEHICLE SHUTS DOWN IF THE OIL GETS LOW BUT MY VEHICLE SHOWED 30% OIL SO I KNOW THAT WAS NOT THE PROBLEM.

Mileage: 60,000

THERE IS WATER ENTERING THE VEHICLE IN THE REAR PASSENGER SEAT AND IN THE SPARE TIRE CARGO AREA WHEN IT RAINS. IT IS POOLING UP IN THESE AREAS AND THERE ARE ELECTRICAL COMPONENTS RIGHT BY THIS.

Mileage: 65,000

HI I HAVE BROUGHT MY CAR INTO THE DEALERSHIP SEVERAL TIMES AND CONTINUES TO EXPERIENCE THE SAME ISSUES. WHEN I DRIVE (20-25 MPH), THE CAR JOLTS AS IF SOMEONE HAS HIT ME FROM BEHIND ALMOST AS IF THE CAR IS SHIFTING OR DOWNSHIFTING GEARS. WHEN IM APPROACHING A STOP LIGHT AND GRADUALLY SLOWING DOWN WITHOUT MY FOOT ON EITHER THE GAS OR BRAKE, THE CAR JOLTS BACK AND FORTH. THIS ALSO OCCURS WHEN IM DRIVING UPHILL AND DOWNHILL AROUND 20 MPH. I AM SCARED TO DRIVE MY CAR AS THIS IS A RISK THAT I WILL CRASH DUE TO THE SHIFTING. I HAVE BROUGHT THE CAR IN SEVERAL TIMES, THEY HAVE TOLD ME THEY DID A SOFTWARE UPDATE IN WHICH DID NOT WORK, I EXPERIENCE EVERYDAY WHEN I AM DRIVING AND CONTINUE TO BE WORSE EVERYDAY.

TAKATA RECALL. MY JEEP TENDS TO RANDOMLY JERK WHILE DRIVING AND COMING TO STOPS.

MY TRANSMISSION LIGHT TUTNED ON. MY VEHICLE WOULD NOT START. SOMETIMES MY KEY WOULD GET STUCK IN THE IGNITION. MY VEHICLE WOULD STAY STUCK ON REVERSE, NEUTRAL. OR DRIVE. ALL THIS IN A MATTER OF TWO DAYS. DEALERSHIP SAID IT WAS MY TRANSMISSION. TURNED OUT IT WAS MY CONTROL MODULE. STILL HAVING A HARD TIME WITH THE GEARS. THEY FEEL LIKE I AM DRIVING AN OLD CAR. I HAVE LESS THAN 25,000 MI.

Mileage: 20,280

WHEN DRIVING, ENGINE WILL RANDOMLY SHUT OFF AND DISPLAY WILL SHOW "SHIFT TO P THEN TO DESIRED GEAR". AT ONE TIME IT ALSO DISPLAYED "BATTERY LOW VOLTAGE" AGAIN, THIS HAPPENS RANDOMLY IN OUR SUBDIVISION AFTER ACCELERATING FROM A COMPLETE STOP OR TURNING.

Mileage: 105,000

MY HORN AND MY CRUISE CONTROL WON'T WORK FOR SOME REASON. I WOULD LIKE TO REQUEST A RECALL SO IT CAN BE REPAIRED PROPERLY. THOSE ARE THE TWO PROBLEMS THAT I'M HAVING WITH MY CAR SO I CAN DRIVE SAFELY AND CAUTIOUSLY. I CARE ABOUT MY SAFETY AND OTHERS WHILE I AM ON THE ROAD.

Mileage: 55

WHEN THE VEHICLE WAS IN MOTION, I WAS ON A CITY STREET, THE VEHICLE RANDOMLY STALLED WHILE DRIVING 10MPH. THE DASH SCREEN STATED, "PLACE IN 'P' THEN SELECT GEAR." I THEN PLACED THE CAR IN PARK AND TRIED TURNING THE IGNITION BUT IT DID NOT START. I HAD TO GET A STRANGER TO JUMP START MY CAR AND EVENTUALLY THE CAR STARTED. THIS HAPPENED A FEW MONTHS AGO AND SINCE THEN THIS HAS HAPPENED TWICE. THE SECOND TIME THIS HAPPENED, VEHICLE WAS IN MOTION WHILE PULLING INTO A GAS STATION ON A CITY STREET AND IT RANDOMLY STALLED. I TURNED THE IGNITION AND IT STARTED UP. THIS IS EXTREMELY DANGEROUS AND THANKFULLY ON BOTH OCCASIONS THERE HAS BEEN NO CAR DRIVING BEHIND ME.

Mileage: 52,200

EVERY SINGLE NIGHT, I WILL BE DRIVING AND THE CAR IS IN MOTION AND A LIGHT COMES ON THE DASH THAT SAYS 'SERVICE SHIFTER.' THIS CAR HAS ALREADY BEEN MARKED AS A LEMON FOR THIS SAME EXACT ISSUE, I HAVE TAKEN IT TO THE SHOP 4 TIMES IN THE YEAR I HAVE OWNED IT TO GET THE PROBLEM 'FIXED' AND IT STILL IS MESSES UP.

Mileage: 44,780

THE RADIO AND ALL FUNCTIONS RELATED TO THIS, INCLUDING HEAT/AC, BACK UP CAMERA, ENVIRONMENTAL CONTROLS, HANDS FREE CALLING, INTERMITANTLY GO OFF. SOMETIMES WHEN I START THE CAR, NEED TO WAIT 15 MINUTES OR MORE BEFORE IT STARTS. OTHER TIMES IT FAILS WHEN DRIVING. JEEP DEALER STATED THE RADIO WENT BAD AND NEEDS REPLACING. HE ALSO STATED THAT HE NEEDS TO REPLACE THESE REGULARLY

Mileage: 60,000

MY 2014 JEEP CHEROKEE TRAILHAWK STARTED HAVING ISSUES WHERE TRACTION CONTROL WOULD ENGAGE WHEN STOPPED AT A LIGHT AND IT WOULD STAY ON UNTIL THE CAR WAS TURNED OFF. THIS PROGRESSED TO AN INSTANCE WHERE I WAS STOPPED AT A LIGHT AND TRACTION CONTROL ENGAGED WHILE STOPPED AND THE ENGINE STALLED. I TOOK THE CAR TO THE JEEP DEALERSHIP AND THE ONLY CODE WAS TO CHECK WIRE CONNECTIONS, WHICH THEY SAID THEY DID. THE CAR DROVE FINE FOR ABOUT ONE DAY, THEN, WHILE ON THE HIGHWAY, THE DASHBOARD AND RADIO WOULD START TO CUT OUT BRIEFLY AND COME BACK ON. ONCE I WAS OFF THE HIGHWAY AND STOPPED AT A LIGHT, TRACTION CONTROL ENGAGED. AT THE NEXT LIGHT, THE CAR STALLED AGAIN. I USED A CODE READER AND THERE WERE NO CODES AVAILABLE. THIS COULD CAUSE AN ACCIDENT IF THE CAR LOSES POWER WHEN DRIVING AT HIGHWAY SPEEDS.

Mileage: 45,000

MY CAR STARTED TO STALL OUT. I TOOK IT TO MY MECHANIC WHO ADVISED THAT THERE WAS NO OIL LEFT AND THAT WAS THE CAUSE. THERE WAS NO OIL LIGHT THAT CAME ON TO INDICATE LOW OIL. I WAS ADVISED THAT MY VEHICLE BURNS OIL 3 TIMES FASTER THAN OTHER VEHICLES AND THAT I WOULD NEED TO CHECK THE OIL EVERY DAY TO MAKE SURE THERE IS ENOUGH IN THE CAR. I WAS ALSO ADVISED TO CHECK IF THERE WERE ANY RECALLS ON MY VEHICLE. I INPUT THE VIN # AND 0 RECALLS CAME OUT. NOW I ALSO HAVE A BURNING SMELL WHEN I DRIVE MY CAR.

Mileage: 54,000

ALTERNATOR HAS DIED UNDER 40,000 MILES AND REQUIRES REPLACEMENT. VEHICLE IS A V6 3.2L

Mileage: 39,500

I FIRST EXPERIENCED WHAT FELT LIKE MY TRANSMISSION WASN'T SHIFTING PROPERLY RIGHT AWAY. I NOTICED IT IN LOWER GEARS. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID EVERYTHING WAS FINE. I THEN STARTED TO EXPERIENCE MY ENGINE RANDOMLY STALLING. I WOULD BE GOING SLOW AND I WAS USUALLY TAKING A RIGHT TURN. I WENT TO TURN ON MY CAR AND IT SAID ENGINE FAILURE. I CALLED THE DEALERSHIP AND THEY SAID TO TOW IT TO THEM. I RECEIVED A CALL THAT THE REASON MY CAR AHUT OFF WAS BECAUSE THERE WASN'T ANY OIL. I HAVE ALL MY RECORDS AND MY OIL HAD BEEN CHANGED AT A DEALERSHIP LESS THAN TWO WEEKS PRIOR. SO THEY PUT OIL IN IT AND SAID I WAS FINE. WITHIN A WEEK MY CAR DIED TURNING RIGHT ON RAIL ROAD TRACKS IN AN INSTERSECTION. WE HAD TO HAVE A POLICE OFFICER COME AND PUSH US OFF THE TRACKS AND WAIT FOR US TO GET TOWED. THE DEALERSHIP TOLD MY THERE WAS A HARNESS THAT NEEDED TO BE REPLACED AND IT WOULD COST $700! THEY SAID THAT HE HARNESS WAS UNDER MY HOOD WHEN I DID RESEARCH IT WAS DISCOVERED THAT IT WAS IN MY TRUNK. THEY SAID IT NEEDED TO BE REPLACED DUE TO WATER DAMAGE. IN MY TRUNK? I DID RESEARCH AND FOUND THIS HARNESS WAS A COMMON ISSUE BUT IT DIDN'T HAVE ANYTHING TO DO WITH THE ISSUES I WAS HAVING. NOW IT IS A YEAR LATER AND WE ARE HAVING THE SAME ISSUE. MY SERVICE LIGHTS WILL TURN ON RANDOMLY. MY ENGINE STALLED ON THE HIGHWAY GOING 70 MPH. I AM AT A LOSS WHAT TO DO. MY TWO YEAR OLD HAS BEEN IN THE CAR WITH ME WHEN THIS HAPPENS AND I JUST WANT TO KNOW MY CAR IS SAFE TO DRIVE.

Mileage: 84,197

ACCORDING TO OWNERS MANUAL AND JEEP, THIS VEHICLE IS DESIGNED AND CAPABLE OF BEING FLAT TOWED BEHIND AN RV. THERE WAS A SUPPLEMENTAL DOCUMENT FROM JEEP ADVISING IF YOU EXPERIENCE A WOBBLE WHEN TOWING YOU NEED KIT 683214AB. THIS NEEDS TO BE MANDATORY AS IT HAPPENED TWICE IN THE LAST MONTH AFTER TOWING THOUSANDS OF MILES, THE JEEP WILL START VIOLENTLY WOBBLING WHEN DRIVING REQUIRING THE RV TO FULLY STOP IN ORDER TO RECOVER. ON THE TWO OCCASIONS, THERE WAS NO WARNING. THE FIRST ISSUE THE CAR WAS SWINGING SO MUCH IT DAMAGED THE REAR PASSENGER CAR TIRE RIM BY HITTING THE CURB. LUCKILY THERE WERE NO BIKERS OR PEDESTRIAN AT THE TIME. THE RV WAS TRAVELING LESS THAN 25 MPH ON FLAT STREET ROADS. THE FIRST TIME WE TURNED A HARD RIGHT AND WAS +200 FROM THE TURN. THE SECOND TIME WE TURNED LEFT AND ABOUT +200 FROM THE TURN. THE JEEP IS CONFIGURED WITH SUPPLEMENTAL BRAKING, LIGHTS, TOW BAR, AND BREAK AWAY KIT. WE TOW IT WITH A 40' DIESEL PUSHER RV ABOUT 34K LBS. MY REQUEST IS TO HAVE JEEP MAKE THIS FIX MANDATORY INSTEAD OF ELECTIVE.

Mileage: 41,700

MY CAR HAS THE FOLLOWING PROBLEMS: IT JUMPS WHEN I REMOVE MY FOOT FROM THE PEDAL RIGHT AFTER I START MY CAR. IT SELF ACCELERATE WHILE I'M DRIVING. JERKS FORWARD WHEN I FIRST START DRIVING THE CAR SUDDEN UNINTENDED ACCELERATION.

WHEN SLOWING DOWN NOT COMING TO A FULL STOP THEN ACCELERATING MY CAR DOES NOT WANT TO MOVE. THERE IS AN EXTREME HESITATION, AND THEN BOOM ~ THE CAR JERKS AND FINALLY GOES. THIS HAS BEEN HAPPENING FOR YEARS NOW. I HAVE HAD ALL THE SOFTWARE UPDATES ~ IT IS NO BETTER.

Mileage: 16,000

I PULLED OUT OF MY DRIVEWAY IN REVERSE THEN PULLED DOWN MY ROAD IN DRIVE. GOING APPROXIMATELY 5 MPH THE CAR THEN POPPED A MESSAGE SAYING 'SHIFT TO P THEM DESIRED GEAR' THE CAR WAS STILL ON BUT WOULD NOT ACCELERATE EVEN WHEN I DID WHAT THE MESSAGE SAID TO DO. THE SECOND TIME THIS HAPPENED I DID THE SAME THING. BUT THAT TIME THE CAR STOPPED ACCELERATING IN THE MIDDLE OF THE ROAD. TOOK IT TO CHRYSLER FOR THEM TO SAY IT NEEDED AN OIL CHANGE. BUT THE CAR DID IT AGAIN TWICE AFTER THE OIL CHANGE. AND NOW TODAY MARCH 21, 2018 THE CAR DID IT 5 TIMES IN A ROW AND ONCE TWO DAYS PRIOR. EXCEPT THIS TIME EACH TIME THE CAR WAS TURNED BACK ON THE CAR WOULD TURN OVER BUT WOULD ACT LIKE IT WAS FIGHTING TO TURN ON. AS IF I WAS TURNING THE KEY TOO FAR OVER FOR TOO LONG. IT TOOK EACH TIME APPROXIMATELY 40 SECONDS TO FINALLY COME ON AND DRIVE. THE FIFTH TIME THE CAR STOPPED ACCELERATING IN THE MIDDLE OF THE ROAD. EACH TIME THIS HAS HAPPENED THE CAR STAYED RUNNING JUST WOULD NOT ACCELERATE.

Mileage: 40,000

I BOUGHT MY CAR IN MARCH 2014, SINCE THAT TIME MY VEHICLE HAS BEEN IN THE SHOP 7 TIMES FOR THE SAME THING. I HAVE BEEN TO 3 DIFFERENT DEALERSHIPS SINCE MY CAR IS STILL UNDER WARRANTY AND CONTINUE TO HAVE THE SAME PROBLEM. YESTERDAY ON MY WAY HOME ON A MAJOR FREEWAY MY CAR PUT IT SELF IN PARK AND SHUT OFF THIS HAPPENED SEVERAL MORE TIMES UNTIL I PULLED OVER SOMEWHERE SAFE TO GET IT TOWED. I HAVE 2 SMALL CHILDREN AND FEEL THE VEHICLE IS VERY UNSAFE TO DRIVE I HAVE CONTACTED CHRYSLER AS WELL REGARDING THIS MATTER. I WOULD LIKE TO KNOW WHEN IT BECOMES A CONCERN FOR PEOPLE AND THERE FAMILIES FOR SOMEONE TO TAKE ACTION. THE DEALER SHIP REFUSED TO WORK WITH ME AND PUT ME IN A SAFER VEHICLE BECAUSE I AM NOW UPSIDE DONE ON THIS VEHICLE. SO THEY WANTED ME TO MAKE A 900.00 DOLLAR PAYMENT. THIS TO ME SEEMS THAT THE DEALERSHIP AND CHRYSLER ARE MORE CONCERNED WITH MAKING PROFIT AND SALES THEN THEY ARE KEEPING THEIR CUSTOMS SAFE. I HOPE SOMEONE OPENS THEIR EYES TO THESE TYPES OF SITUATIONS. I CALLED THE NATIONAL HIGHWAY TRAFFIC AND SAFETY TO REPORT THIS AND THE LADY ON THE OTHER END OF THE LINE HAD NO CONCERN WITH DEALING WITH IT I ASKED TO SPEAK TO A MANAGER AND WAS SENT TO A VOICE MAIL. GOOD TO KNOW THAT WE HAVE THESE GUYS WATCHING ON BACKS WHEN IT COMES TO THE SAFETY OF FAMILIES.

JEEP ENGINE SHUTS OFF WHILE DRIVING. IT IS EXTREMELY DANGEROUS. THE CAR JUST SHUTS OFF AND NEEDS TO BE PUT IN PARK BEFORE IT CAN BE RESTARTED. IT HAS HAPPENED TAKING TURNS IN TRAFFIC, GETTING ON TO THE FREEWAY, AND WHILE DRIVING IN TRAFFIC. 5X TOTAL.

Mileage: 40,000

BEEN HAVING ISSUES WITH MY CAR EVERY TIME I FILL UP. SHORTLY AFTER, THE CAR ACTS AS IF IT WANTS TO SHUT OFF OR IT DOES. A FEW TIMES THE MESSAGE I SAW ON THE DASHBOARD WAS "SERVICE TRANSMISSION". IF I AM DRIVING AND THERE'S NO TRAFFIC, I CAN FEEL THE HESITATION AS IF IT WANTS TO SHUT OFF. IN TRAFFIC IT'S WORSE, ESPECIALLY IF I COME TO A COMPLETE STOP. AFTER A WHILE, THE CAR SEEMS TO RESOLVES THE ISSUE, HOWEVER, IT HAPPENS AGAIN WHEN I HAVE TO REFILL THE CAR.

Mileage: 58,000

I WAS CLEANING MY DRIVEWAY AND NOTICED A HUGE PUDDLE OF OIL UNDERNEATH MY 2014 JEEP CHEROKEE. UPON FURTHER INSPECTION I NOTICED A SUBSTANTIAL AMOUNT OF OIL PUDDLED UP AROUND THE OIL COOLER ASSEMBLY. OIL IS SPLASHING ALL OVER MY ENGINE COMPARTMENT INCLUDING THE EXHAUST. I'M CONCERNED OF A FIRE STARTING SO I'LL HAVE TO REPAIR IT RIGHT AWAY. THE COMPLAIN IS SIMPLY THIS: THE VEHICLE IS BARELY 4 YEARS OLD AND HAS A MAJOR PROBLEM SUCH AS THIS. IT COULD BE A VERY BIG SAFETY RISK AND HAVE READ UP AS IT SEEMS TO BE CONFINED TO THE YEAR 2014 OF SIMILAR ENGINE SIZE OR TYPE SUCH AS 3.2 OR 3.6 L V 6 ENGINES.

Mileage: 73,400

PURCHASED 3/20/14 TRANSMISSION ISSUES STARTED AT APPROX. 5200MI DELAYED SHIFT, SHARP HARD SHIFT AT LOW SPEEDS , IE. UNDER 25MPH , INTERMITTENT, NON-PREDICTIVE OCCCURENCE EVERY COUPLE OF WEEKS, THEN BEGAN TO INCREASE FREQUENCY, PROBLEM PERSISTED EVEN AFTER SOFTWARE UPGRADES AND GOT WORSE AFTER MOST RECENT SOFTWARE UPGRADE, TRANSMISSION SHIFTING WAS ALL OVER THE BOARD IN DELAYED, SHORT AND ROUGH SHIFT ALONG WITH LURCHING FORWARD ON OCCASION DEALER HAS NOT BEEN EFFECTIVE OR PRO-ACTIVE IN DEALING WITH THIS ISSUE, TRANSMISSION IS NOT PERFORMING AS DESIGNED IS MAL-FUNCTIONING ALMOST ON A DAILY BASIS, THE LURCHING, LUNGING FORWARD IS A DEFINITE SAFETY HAZARD, ONCE IT ALMOST LURCHED INTO THE CAR AHEAD OF ME SERVICE INVOICES ARE AVAILABLE

Mileage: 5,200

VEHICLE PURCHASED 3/20/14 AC/HEATER UNIT SMELLS FOUL, BLOWS MOLDY AIR INTO THE CABIN AND DRIVER'S AND PASSENGERS FACES THIS PROBLEM BEGAN UPON PURCHASE WAS COMPLAINED ABOUT AT ALL SUBSEQUENT SERVICES, THEY SPRAYED FRIGI-FRESH INTO UNIT , WHICH MADE PASSENGERS SNEEZE, THAT ONLY LASTED MAYBE A WEEK, THEN PROBLEM RETURNED DEALER FINALLY CHANGED CABIN FILTER AFTER 2 1/2 YEARS, HOWEVER PROBLEM RETURNED, THEY CHECKED DRAIN PLUG, IT WAS CLOGGED AS WELL, SO THEY UNCLOGGED HOWEVER, THIS PROBLEM STILL EXISTS TO THE PRESENT, 2/2018, BLOWING BACTERIA RIDDEN AIR INTO THE OCCUPANTS FACES, UNABLE TO RELIABLY USE THIS EQUIPMENT WITHOUT NOXIOUS FUMES CONTAMINATING THE CABIN DEALER NOT PRO-ACTIVE IN REMEDYING THIS PROBLEM SERVICE INVOICES ARE AVAILABLE

Mileage: 14

VEHICLE TRANSMISSION SHIFTING TO NEUTRAL WHILE DRIVING ON THE FREEWAY. HAS HAPPENED A TOTAL OF 6 TIMES EACH TIME BEING 'REPAIRED' WITH WHAT THE MANUFACTURER RECOMMENDS AND NEVER FIXES THE PROBLEM. REOCCURS AT MAX DRIVING 100 MILES AFTER BEING FIXED. THESE 9 SPEED TRANSMISSIONS ARE NOTHING BUT SAFETY HAZARDS AND NEED TO BE TAKEN OUT OF ALL VEHICLES BEFORE MORE FATALITIES AND INJURIES OCCUR. THE MANUFACTURER COULD EASILY BE FOUND GUILTY OF NEGLIGENCE, PRODUCT LIABILITY, AND RECKLESS ENDANGERMENT AS IT'S BEEN 4 YEARS WITH ABSOLUTELY NO FIXES AND PLACING BLAME ON THE DRIVERS OF THE VEHICLES.

Mileage: 49,650

TRANSMISSION SHIFTING PROBLEM AGAIN THE OUTER MODULE WAS REPLACED BECAUSE TRANSMISSION LOCKED UP THROUGH THE DEALERSHIP I PURCHASED IT FROM WORKED WELL NOW IT'S STARTING TO DO IT ALL OVER AGAIN ! NOTE DEALERSHIP HAS ALL DOCUMENTATION ALSO THERE WAS FORMER COMPLAINTS FILE WITH CHYSLER ON THIS SITUATION BEFORE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

MY JEEP CHEROKEE 2014 HAS BEEN HAVING ENGINE PROBLEMS SINCE I BOUGHT IT. LAST NIGHT WAS THE WORST EXPERIENCE, THATS WHY IM HERE. I WAS ON THE HIGHWAY AND THE JEEP JUST STARTED TO BRAKE ON ITS OWN. I WAS SLIDING IN THE SNOW AND ALMOST FLIPED. I WAS ABLE TO CONTROL THE JEEP. I HAD TROUBLE PULLING IT TO THE SHOULDER OF THE HIGHWAY. HAD TO FORCE DRIVE TO THE SIDE. WOULD NOT GO ON REVERSE. WHEN THE TOWN TRUCK ARRIVED,HE HAD TROUBLE PUTTING IT ON TOW TRUCK. THIS PROBLEM NEEDS TO BE LOOKED AT BEFORE SOMEONE DIES OVER SOMETHING THAT COULD HAVE BEEN FIXED.

Mileage: 37,398

A COUPLE OF WEEKS AGO WHILE DRIVING ON A CITY STREET, I WENT FROM A STOP SIGN AND DROVE ABOUT 20 YARDS WHEN MY SUV BEGAN TO STRUGGLE TO SHIFT AND I ULTIMATELY CAME TO A COMPLETE STOP AND ALL THE SERVICE LIGHTS CAME ON. I ATTEMPTED TO CONTINUE BUT COULD NOT GO FORWARD EVEN THOUGH THE RPMS WERE REVVING. I PUT IT IN PARK AND WAITED A FEW MINUTES. THEN I PUT IT IN DRIVE AND IT STRUGGLED TO SHIFT BUT I WAS ABLE TO MOVE FORWARD AND MAKE IT TO WHERE I WAS GOING. LATER IN THE DAY IT WAS LABORING TO ACCELERATE MAINLY ON CITY STREETS, NOT SO MUCH ON THE HIGHWAY. SINCE THEN IT HAS BEEN RUNNING NORMAL, BUT I FEAR IT'S GOING TO HAPPEN AGAIN.

Mileage: 36,000

LEFT VISOR NO POWER ALSO GARAGE DOOR OPENER NO POWER WIRES SMELLED LIKE THEY WERE BURNING WHILE DRIVING JEEP LATER I FOUND OUT NO POWER LEFT VISOR & GARAGE DOOR OPENER NO POWER

Mileage: 37,600

AFTER FILLING UP THE GAS TANK, I WAS STOPPED AT A RED LIGHT. MY CAR STARTED BUCKING, SHAKING AND THE SERVICE TRANSMISSION AND ENGINE LIGHTS CAME ON. THE CAR TOLD ME TO PUT IT IN PARK AND TURN IT OFF. IT WOULD BUCK EVERY TIME I TRIED TO GO FROM A STOPPED TO STARTING POSITION. I WAS STOPPED AT A RED LIGHT ON A BUSY CITY STREET, AT A BUSY INTERSECTION AT NIGHT AND TERRIFIED THAT I WAS GOING TO GET REAR ENDED.

Mileage: 45,000

MY JEEP IS HAVING TRANSMISSION ISSUES. IT IS DISPLAYING THE SERVICE SHIFTER ON MY DASHBOARD AND HAVING DIFFICULTIES SHIFTING INTO DRIVE. THE LAST TIME IT WORKED MY CAR AUTOMATICALLY TURNED THE EMERGENCY BRAKE ON WHILE I WAS DRIVING TO!!! I HAVE EXACTLY 40,000 MILES.....

Mileage: 40,008

THE CAR DOES NOT FALL INTO THE PROPER GEAR AND OFTEN SEEMS LIKE THE GEAR HAS FALLEN INTO NEUTRAL AND REVS UP ALTHOUGH THE GEAR SHIFT KNOB IS IN DRIVE. MOREOVER THE BUTTON ON THE GEAR SHIFT KNOB HAS FALLEN OFF WITHOUT ANY SIGNS OF DAMAGE. REPORTED THE PROBLEM TO THE DEALER BUT DEALER SAYS THE WHOLE GEAR ASSEMBLY NEEDS TO BE REPLACED WITH PARTS COST OF ABOUT $75 AND A LABOR COST OF ABOUT $145 TOTALLING ABOUT @225. THE ISSUE WAS REPORTED ON THE 37TH MONTH OF VEHICLE PURCHASE AND THE DEALER WAS NOT READY TO APPLY ANY CONSIDERATION AND CONFIRMED THAT THE CHARGES NEED TO BE PAID SINCE THE VEHICLE IS OUT OF WARRANTY BY A MONTH

Mileage: 24,000

THE VEHICLE SHUT OFF WITHOUT ABILITY TO STEER OR SHIFT IN THE MIDDLE OF DRIVING. THIS HAS HAPPENED WHILE DRIVING ON 3 SEPARATE OCCASIONS WITHOUT RESOLUTION OR EXPLANATION FROM MECHANICS OR SERVICE MANAGERS AS TO WHY IT'S HAPPENED. THERE IS ALSO JERKING OR SHUDDERING AT VEHICLES WITHOUT UNDERSTANDING OR RESOLUTION ON SPORADIC OCCASIONS.

Mileage: 15,050

MY JEEP HAS A HARD SHIFT EVER SINCE WE BOUGHT IT IN 2014. I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIME AND THEY CAN'T FIX IT. THEY HAVE RECORD OF HOW MANY TIMES I'VE BROUGHT IT IN.

Mileage: 5,000

THE VEHICLE LURCHES FORWARD WHEN I COME TO A COMPLETE STOP AND ENTIRE CABIN ALSO VIBRATES WHEN STOPPED. I CAN FEEL SOME THING IS WRONG AS I AM DRIVING, AS IF THE GEARS AREN'T SHIFTING APPROPRIATELY WHILE DRIVING CITY STREETS. VEHICLE IS USED AND PURCHASED THROUGH CARMAX ABOUT A YEAR AGO. HOWEVER I'VE BEEN HAVING ISSUES 4-6 MONTHS OF PURCHASING AND HAVE TAKEN IT TO A DEALERSHIP SEVERAL TIMES AND FINALLY BACK TO CARMAX, CARMAX ADVISED THEY COULDN'T DO ANY THING, THE PROBLEM (WHATEVER IT WAS) WOULD HAVE TO BE HANDLED THROUGH A JEEP DEALERSHIP.

Mileage: 50,000

REALLY BAD PROBLEM WITH TRANSMISSION AS LONG AS YOU'RE DRIVING IT JUST SAYS SERVICE TRANSMISSION AND IT'S GETTING STUCK IS NOT GOING WHATEVER YOU TURN IT OFF AND THEN TURN IT ON EVERYTHING LOOKS GOOD I SEND IT TWICE IN THE DEALER THEY SAYING BRING IT IN THAT MOMENT I LIVE AN HOUR FAR FROM DEALER AND THAT'S HAPPENING EVERY DAY AND AS LONG AS I'M GOING TO THE DEALER THEY SAYING EVERYTHING LOOKS GOOD

WHEN FLAT TOWING OUR 2014 JEEP CHEROKEE WITH ACTIVE DRIVE II ON A ROUGH ROAD AT A SPEED OF APPROXIMATELY 45 MPH, THE CAR VIBRATED SO BADLY IT SHOOK OUR 30,000 LB MOTORHOME SO BADLY THAT WE HAD TO COMPLETELY STOP THE RIG AND THEN RESUME MOVEMENT. THE SECOND TIME THIS HAPPENED WE WERE ON HWY 116 NEAR PETALUMA, CA AND WE WERE IN HEAVY TRAFFIC AND THE ROADWAY HAD NO VERGE. IT WAS ONLY BY LUCK THAT WE DID NOT WRECK OR CAUSE A WRECK. OWNER FORUMS INDICATE THIS HAS HAPPENED TO OTHER JEEP CHEROKEE OWNERS. WHY DOESN'T CHRYSLER MOTORS HAVE TO FIX THIS? WE COULD HAVE BEEN KILLED OR KILLED SOMEONE. THIS HAPPENED THREE TIMES IN THE SAM GENERAL AREA BUT THERE WAS NO SAFE PLACE FOR US TO PULL OVER AND DISCONNECT THE JEEP. PLEASE HELP US.

Mileage: 38,020

I AM REPORTING A VERY UNSAFE LIFE THREATENING CONDITION , MY VEHICLE RANDOMLY STALLS OUT AND WILL NOT RESTART FOR SEVERAL MINUTES. THE FIRST TIME IT HAPPENED I HAD IT TOWED TO THE DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. THEY INFORMED ME THAT JEEP HAD A SERVICE BULLETIN FOR THIS EXACT CONCERN AND THEY HAD FIXED IT BY REPROGRAMMING THE PCM. I PICKED UP THE VEHICLE AND ABOUT 4 DAYS LATER THE SAME THING HAPPENED WHILE TURNING THROUGH A BUSY INTERSECTION ALMOST CAUSING A MULTI VEHICLE COLLISION.SECONDS BEFORE THE STALL THE RED ETC LIGHT CAME ON. AFTER THE RESTART THE ETC LIGHT IS OFF AND THE CEL IS ON AND THE ENGINE FEELS LIKE IT HAS REDUCED OR NO POWER. THE STALL ALWAYS SEEMS TO HAPPEN ON A TURN. MY VEHICLE IS CURRENTLY AT THE DEALER BUT IT APPEARS THAT THEY HAVE NO IDEA WHAT IS HAPPENING. THIS VEHICLE IS UNSAFE TO DRIVE AND IMPOSES A SAFETY RISK TO EVERYONE ON THE ROAD.

Mileage: 40,125

HELLO, MY 2014 CHEROKEE SPORT, 38K MILES, 2 WHEEL DRIVE, HAS SHUT OFF ON TWO DIFFERENT OCCASIONS WITHIN A 5-DAY PERIOD, WITHOUT WARNING AS I WAS DRIVING ON A BUSY ROAD. SEVERAL WARNING LIGHTS FLASHED ON THE DASH AND SUDDENLY THE CAR TURNED OFF. I BOUGHT IT USED 6 MONTHS AGO. THERE WAS A RECALL #S55 FOR THE TRANSMISSION, PART SOFTWARE AND PART HARDWARE, THAT WAS REPORTED TO BE COMPLETE WHEN I PURCHASED THE VEHICLE, BUT IT SOUNDS LIKE IT MAY NOT HAVE BEEN COMPLETED SINCE I AM STILL EXPERIENCING RANDOM LOSS OF POWER TO THE VEHICLE. OR, PERHAPS THE SOFTWARE UPGRADE PART OF THE RECALL WAS COMPLETE, BUT THE PART WAS STILL NOT FIXED. THE LOCAL SHOP COULD NOT FIND ANYTHING, OF COURSE, AND THE DEALER SAID THAT THE PROBLEM WAS THAT THE LAST OIL CHANGE (2K MILES AGO) WAS WITH SEMI SYNTHETIC RATHER THAN SYNTHETIC OIL, AND THAT I NEEDED TO GET THE OIL CHANGED. THAT IS ONE OF THE MOST BIZARRE THINGS I HAVE EVER HEARD AS A CAUSE FOR ENGINE CUTTING OFF. ANY IDEAS? IT FEELS LIKE A DEATH TRAP AND I AM TOO AFRAID TO DRIVE IT. AFTER TWO CAR SHOPS HAVE ATTEMPTED TO FIND AN ISSUE AND STILL TELL ME THAT "EVERYTHING CHECKS OUT FINE" (OTHER THAN THE OIL) I AM AT A LOSS.

Mileage: 38,000

WHEN I PUSH THE GAS PEDAL TO ACCELERATE THE VEHICLE DOES NOT SPEED UP FOR SOME TIME, I CAN HAVE THE GAS PEDAL PUSHED TO THE FLOOR AND THERE IS A VERY LONG LAG TIME FOR THE CAR TO SPEED UP AND SWITCH GEARS, IT IS EXTREMELY DANGEROUS, I HAVE PUT IN REVERSE SEVERAL TIMES TO BACK OUT OF MY GARAGE AND THE CAR WILL NOT GO IN REVERSE, THE ENTIRE CAR THUMPS BACK AND FORTH AND HESITATES AND TAKES SOME TIME TO GET IN GEAR, MY RADIO HAS STOPPED WORKING TWICE, TOUCH SCREEN BLACKED OUT RECENTLY WHILE IN MOTION, WHEN ATTEMPTING TO PASS A CAR I CAN NOT SAFELY GET MY SPEED UP, ITS A REAL LEMON AND DANGEROUS, I AM WAITING TO GET REAR ENDED, PUSHING ON GAS PEDAL AND ENGINE REVS UP REAL LOUD BUT CAR DOES NOT ACCELERATE LIKE A NORMAL CAR WOULD, PURCHASED 7 MONTH AGO AND SEEMS TO BE HAVING MORE ISSUES EVERY DAY, WAS IN A DRIVE THROUGH WITH CAR ON, FOOT ON BRAKE, AND CAR IN DRIVE AND TOOK FOOT OFF BRAKE AND HIT GAS PEDAL AND CAR DID NOT GO LIKE IT WAS IN NEUTRAL, I HAD TO PUT IN PARK, TURN OFF AND TURN ON AGAIN TO PUT IN DRIVE, THIS VEHICLE IS NOT SAFE, WILL TAKE IT IN FOR RECALL REPAIR TOMORROW AND IF NOT REPAIRABLE WILL BE TRADED, DO NOT PURCHASE, LOOKS NICE BUT TERRIBLE TRANSMISSION

Mileage: 30,000

VEHICLE MAKES A LOUD WHISTLING NOISE WHEN THE VEHICLE STARTS UP, IS IDLE, AND WHEN IT ACCELERATES VEHICLE ALSO JERKS WHEN IT SHIFTS GEARS.

Mileage: 25,000

WHILE DRIVING IN THE PAST WEEK AND A HALF THE VEHICLE HAS TURNED OFF ON ME 5 TIMES. THE FIRST 3 TIMES I WAS DRIVING ON THE STREET LUCKILY I WAS ABLE TO COAST TO THE SIDE 2 OF THE TIMES, NOT SO LUCKY THE OTHER AS I WAS STUCK IN A ROUNDABOUT. THE LAST TWO TIMES OCCURRED BACK TO BACK ON SUNDAY MARCH 19, 2017 ONCE I PULLED OUT OF MY PARKING SPOT. I HAVE PHOTOS OF WHAT HAPPENS. MONDAY MARCH 21, 2017 THE TRANSMISSION LIGHT CAME ON. I HAVE NOT TRIED TO DRIVE IT YET, BUT I WILL BE TAKING IT TO THE JEEP DEALERSHIP HERE IN ELK GROVE, CA. I TRIED TO TAKE THE PICTURES AS SOON AS IT HAPPENED. VEHICLE DID NOT TURN OFF THE DAY OF THE TRANSMISSION LIGHT. ALSO ON FRIDAY MARCH 18, 2017 I WAS COMPLETELY LOCKED OUT OF THE VEHICLE, MY KEY FOB DID NOT WORK AND I WAS UNABLE TO GET INTO THE CAR. IT FINALLY UNLOCKED AN HOUR AFTER I WAS STUCK OUTSIDE OF MY GYM AT 1AM IN THE MORNING.

Mileage: 79,700

I STARTED MY CAR TO WARM IT UP AND IN ABOUT FIVE MINUTES TIME THE CAR WAS ON FIRE. THE VEHICLE WAS PARKED IN FRONT OF MY HOME. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO PUT IT OUT. JUST A FEW DAYS AGO MY INSURANCE COMPANY TOLD ME THE CAUSE WAS DUE TO AN ELECTRICAL MALFUNCTION. THE CAR WAS A COMPLETE LOSS.

Mileage: 40,000

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR RESOLUTION TO A RECALL RELATED TO A TRANSAXLE WIRE HARNESS REPLACEMENT. AFTER THE WIRE HARNESS WAS REPLACED, THE CONTACT STATED THAT THE VEHICLE STOPPED ACCELERATING. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN SLOWING DOWN AND EVENTUALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE JERKED WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 41,000. UPDATED 05/30/17*LJ UPDATED 10/6/2017*JS

Mileage: 41,000

REPORTED OUR PROBLEM IN MAY 2016 -- RECEIVED A RECALL NOTICE MONTHS AFTERWARD, HOWEVER, DEALERSHIP SAID "DIDN'T APPLY TO OUR VEHICLE" - WE HAD EXACT STATED PROBLEM ON THE RECALL NOTICE - SO CONFUSED, FRUSTRATED, NOT TO MENTION AFRAID TO TAKE VEHICLE ON LONG TRIPS ON EXPRESSWAYS - WE RENT CARS FOR THIS (OUR PROBLEM: VEHICLE TURNED "OFF" COMPLETELY IN THE MIDDLE OF A BUSY EXPRESSWAY - WE ARE LUCKY TO BE ALIVE!)

Mileage: 23,000

WHEN TOWED BEHIND MY 2012 FLEETWOOD CLASS A MOTORHOME WHEN YOU HIT A BUMP ON THE ROAD THE JEEP STARTS TO WOBBLE BACK AND FORTH UNCONTROLLABLY . THE ONILY WAY TO STOP THE WOBBLE IS TO STOP THE MOTORHOME AND JEEP IN THE ROAD AND THEN CONTINUE ON AFTER YOU CHECK EVERYTHING OUT. THIS HAPPENED 6-8 TIME FROM MAINE TO NY.1

Mileage: 430

I WAS DRIVING DOWN HIGHWAY RT. 18 S AT 8:30PM ON THURSDAY NOVEMBER 10TH WHEN MY PANORAMIC SUNROOF EXPLODED. IT RAINED GLASS THROUGHOUT THE INTERIOR OF MY VEHICLE HITTING MYSELF AND MY 6 YEAR OLD IN THE BACK SEAT. I WAS TRAVELING APPROXIMATELY 70 MPH WHEN I HEARD THE EXPLOSION AND PULLED OFF THE HIGHWAY TO A SHOULDER. MY FIANCE WAS FOLLOWING ME AND GLASS SPRAYED HIS CAR AS WELL. THE POLICE WERE CALLED AS WELL AS A TOW TRUCK. THE POLICE FILED A REPORT AND CHECKED THE CAR FOR ANY OBSTRUCTIONS.

Mileage: 53,000

WHILE DRIVING I FELT A SLIGHT VIBRATION AND MOMENTS LATTER THE CAR WOULD TRY TO SHUT DOWN WHILE LOSING POWER. AFTER SHUTTING DOWN THE CAR WOULD NOT START AGAIN.

Mileage: 11,600

2014 JEEP CHEROKEE TRANSMISSION JERKS. TOOK IT TO THE DEALER AND THEY CLAIM IT'S WORKING AS INTENDED BECAUSE IT'S A NEW TECHNOLOGY. THIS TRANSMISSION JERKS AND IS VERY SLUGGISH. I ALMOST HAD AN ACCIDENT TURNING LEFT AT A BUSY INTERSECTION. THE CAR DID NOT WANT TO ACCELERATE. LUCKILY INCOMING TRAFFIC SLOWED DOWN ENOUGH FOR ME TO PASS. I FAIL TO BELIEVE THAT THIS IS NORMAL AND ALSO FAIL TO BELIEVE THAT THERE'S NOTHING THE DEALER CAN DO. APPARENTLY THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS WITH THE SAME PROBLEM. ADD ME TO THE LIST. ANY SUGGESTIONS ON WHAT ELSE I CAN DO?

Mileage: 37,415

BOUGHT THIS CAR USED JANUARY 1, 2016. THE PREVIOUS OWNER HAD IT FOR A YEAR AND A HALF. GREAT CONDITION, ABOUT 40,000 MILES ON IT, CARFAX CHECKED OUT AND I BOUGHT IT FROM A CHRYSLER DEALERSHIP. ON OCTOBER 12, 2016, LEAVING WORK FOR THE DAY, I DROVE ABOUT A BLOCK AND THE CAR SHUT OFF ON ME AS I WAS LEAVING A STOPPED POSITION. I HAD TO PUT ON MY EMERGENCY LIGHTS AND HAVE CARS GO AROUND ME UNTIL IT FINALLY TURNED BACK ON AFTER SEVERAL MINUTES OF PRESSING THE START BUTTON. LUCKILY, ALL THREE TIMES THIS HAPPENED AT A STOP ON CITY STREETS, BUT THERE'S NO WAY OF KNOWING IF THIS WOULD HAPPEN ON THE INTERSTATE. BUT EVEN SITTING STALLED IN THE ROAD PUTS ME AT RISK IF A CAR BEHIND ME WERE TO NOT EXPECT A STOPPED CAR AND CRASH INTO ME. I HAD THIS SAME ISSUE BACK ON APRIL 11, 2016 & JULY 7TH. THE DEALERSHIP ON THOSE OCCASIONS DETERMINED THAT WAS A SENSOR THAT WAS 'OVER SENSITIVE' SAYING THE OIL LEVELS WERE LOW AND IT WAS SHUTTING THE CAR OFF AS A PRECAUTION. THEY ASKED FOR ME TO COME BACK IN EVERY 2,500 MILES TO READJUST THE SENSOR. THAT'S INCREDIBLY INCONVENIENT FOR MY BUSY LIFESTYLE AND IT'S ALREADY BEEN IN THE SHOP FOR THIS REASON FOR TWO WEEKS. TODAY IS THE OCT. 15TH AND I WON'T HAVE A CHANCE TO EVEN SCHEDULE AN APPOINTMENT FOR A WEEK. WE BOUGHT THIS CAR BECAUSE WE'RE PLANNING ON STARTING A FAMILY, WITH ALL OF THE ISSUES I'M HAVING, I'M NOT EVEN COMFORTABLE GIVING FRIENDS A RIDE. I LOVE THIS CAR, BUT FEEL REALLY RIPPED OFF BY BEING SOLD A CAR WITH PROBLEMS THEY WON'T OR FIX. BECAUSE I DON'T FEEL SAFE, I AVOID THE INTERSTATE AND DON'T FEEL COMFORTABLE TAKING THIS CAR ON ANY TRIPS TOO FAR FROM HOME. ALSO WOULD LIKE TO NOTE THAT ON THE FIRST OCCASION OF TAKING THIS CAR TO THE DEALERSHIP, THEY HAD TO UPDATE TWO PAGES OF SOFTWARE UPDATES AND TWO SAFETY RECALLS THEY HAD NOT DONE BEFORE I PURCHASED THE VEHICLE FROM THEM. THEY DID TAKE CARE OF THIS AT THAT VISIT.

Mileage: 50,000

I BROUGHT MY JEEP IN FOR THE SAFETY RECALL R40 RADIO SECURITY VULNERABILITY ON 9/16/16. THEY TRIED TO DO THE SOFTWARE UPDATE 5 TIMES OVER 4 AND HALF HOURS. THE RESULT OF THE FAILURE IS NOT HAVING ACCESS TO THE IN CAR PHONE/RESCUE SYSTEM, NO NAVIGATION, NO BLUE TOOTH, NO RADIO OR MUSIC ACCESS AND NO CONTROL OVER THE HEAT/AIR VENTS, SEAT WARMERS OR STEERING WHEEL WARMER. I WAS TOLD THEY NEEDED TO REPLACE THE RADIO. THEY TOLD ME IT TAKES ABOUT 3-5 DAYS. I FOLLOWED UP WITH THEM WEDNESDAY 9/21/16, THURSDAY 9/22/16 AND FRIDAY 9/23/16, AS THEY TOLD ME IT WAS ON THE WAY AND I SHOULD JUST TRY BACK THE NEXT DAY. ON FRIDAY 9/23/16 I WAS ADVISED THE PART WAS BACK ORDERED AND WOULD NOT BE THERE UNTIL THE 1ST WEEK IN OCTOBER. ON TUESDAY 10/4 I WAS ADVISED IT STILL HAD NOT SHIPPED AND THEY EXPECTED IT SOME TIME NEXT WEEK. THURSDAY 10/6 I WAS ADVISED IT'S NOT SCHEDULED TO SHIP UNTIL 10/18. THE CONTINUOUS LIES ABOUT WHEN THIS WILL BE FIXED ARE EXASPERATING. I FEEL UNSAFE IN MY CAR NOW AND I HAVE A 45 MILE COMMUTE TO AND FROM WORK. I ALSO PAY FOR SIRIUS RADIO AND HAVE BEEN UNABLE TO USE IT SINCE THIS HAPPENED.

Mileage: 49,000

ON WEDNESDAY MORNING, AUGUST 24TH, 2016, MY WIFE WAS DRIVING OUR 2014 JEEP CHEROKEE LATITUDE IN TRAFFIC WHEN FOR AN UNKNOWN REASON THE VEHICLE STOPPED DEAD, NO WARNING, NO COASTING TO A STOP, AN IMMEDIATE VERY ABRUPT STOP. THE STEERING WHEEL LOCKED UP, THE FRONT WHEEL DRIVE SYSTEM LOCKED UP, THE VEHICLE WAS UNRESPONSIVE TO ANY DRIVER COMMANDS. MY WIFE HAD TO SEEK ASSISTANCE IN MOVING THE VEHICLE TO A SAFE LOCATION OUT OF THE TRAFFIC LANES. WE SERIOUSLY BELIEVE THAT THIS UNINTENDED AND UNCONTROLLABLE VEHICLE ACTION IS A SAFETY ISSUE INHERENT WITHIN THIS MODEL OF 2014 JEEP CHEROKEE. UPON DIAGNOSIS BY THE LOCAL FCA DEALER, WE WERE INFORMED THAT THE VEHICLES OEM BATTERY FAILED THE LOAD TEST AND WOULD BE REPLACED UNDER THE JEEP FACTORY WARRANTY, BATTERY PART NUMBER BB94R750-AA. THE DEALERS SERVICE REPRESENTATIVES SEEMED TO BE UNCONCERNED WITH WHAT IN OUR OPINION IS A SERIOUS DESIGN FLAW WITH THIS VEHICLE. THE VEHICLE HAS RECEIVED 3 PREVIOUS SOFTWARE UPDATES UNDER FACTORY WARRANTY DUE TO SAFETY RECALLS.

Mileage: 25,708

VEHICLE LOSES POWER WHILE DRIVING AND FAILS TO ACCELERATE PROPERLY WHICH POSES A SAFETY ISSUE WHEN DRIVING ON FREEWAYS WHERE SPEEDS CAN REACH UP TO 70-80MPH. THE VEHICLE WILL ONLY REACH FIRST GEAR AND REACH ONLY A SPEED OF 40 MPH.

Mileage: 36,000

ONE MORNING I WAS DRIVING TO WORK IN MY 2014 JEEP CHEROKEE, AND I LOST ALL POWER GOING 30 MPH. THE DASH LIGHTS WENT OFF, THE RADIO WENT OFF, AND THE ENGINE TURNED OFF. I COASTED TO THE SHOULDER WITH NO POWER. I CALLED THE FCA RECALL ASSISTANCE CENTER AND THEY SUGGESTED I GET A DIAGNOSTIC DONE. IF THE PROBLEM IS DUE TO THE S55 TRANSAXLE WIRE HARNESS RECALL, THEN THEY SAID I WOULD BE ELIGIBLE FOR A LOANER VEHICLE UNTIL THE RECALL PART WAS MADE FOR MY JEEP. I CALLED MY LOCAL JEEP DEALER AND SET UP AN APPOINTMENT TO GET THE DIAGNOSTIC DONE. 2 DAYS AFTER MY LOSS OF POWER, I GOT A MESSAGE ON MY DASH THAT SAID "SERVICE 4WD." I'M DEEPLY CONCERNED ABOUT MY SAFETY, AND THE SAFETY OF MY FAMILY IN THIS JEEP.

Mileage: 31,226

JEEP CHEROKEE: THIS IS THE WORST VEHICLE I HAVE EVER PURCHASED! I HAD MY PREVIOUS VEHICLE FOR 13 YEARS 192,000 MILES AND NEVER HAD TROUBLE WITH IT. THE ZF9 TRANSMITION SUCKS. I HAVE SURVIVED SEVERAL CLOSE CALLS AND WON'T LET MY CHILDREN DRIVE IT AS I FEAR THEY WILL BE IN A CAR ACCIDENT. THE TRANSMISSION SLIPS, SHIFTS HARD, ERRATIC AND JERKS YOU AND YOUR PASSENGERS AROUND IN THE CAR. THE DEALERSHIP HAS NOT BEEN ABLE TO FIX THIS PROBLEM AND I FEAR THINGS WILL ONLY GET WORSE! I WILL NEVER PURCHASE JEEP AGAIN.

THE TRANSMISSION STICKS IN NEUTRAL AND I HAVE TO STOP THE VEHICLE, PUT IT IN PARK, ENGAGE THE PARKING BRAKE, DISENGAGE THE PARKING BRAKE, AND SHIFT INTO DRIVE IN ORDER TO FIX THE ISSUE. THERE ARE SEVERAL KNOWN ISSUES WITH THE 9-SPEED TRANSMISSION. THERE HAVE BEEN TWO RECALLS AND STILL GIVING ME PROBLEMS. I TOOK IT TO THE SHOP TODAY. I HAVE NO IDEA HOW MUCH THIS IS GOING TO COST.

Mileage: 41,000

DRIVERS SIDE INSTRUMENT CLUSTER KEEPS GOING BLACK SO I CAN NOT SEE THE MILEAGE, GAS GAUGE, SPEEDOMETER OR ANY OTHER WARNING LIGHTS THAT MIGHT BE PRESENT WHILE DRIVING THE VEHICLE. I HAVE TAKEN IT TO THE DEALERSHIP MANY TIMES AND THEY JUST KEEP RESETTING AND RECONFIGURE THE MODULES AND A FEW MONTHS LATER IT WILL HAPPEN AGAIN UNTIL THE CLUSTER UNIT WAS FINALLY REPLACED AND NOW AGAIN THE SAME THING IS HAPPENING. THIS HAS NEVER HAPPENED WHILE DRIVING BUT JUST OUT OF THE BLUE WHEN I GO TO START THE VEHICLE THE DASH WILL NOT LIGHT UP, ALL RECALLS ON THIS VEHICLE ARE UP TO DATE. I BOUGHT THE CHEROKEE IN MAY 10, 2014 AND IT WAS IN THE SHOP WITH THIS ISSUE ON APRIL 4, 2015 AND HAS BEEN IN THE SHOP OFF AN ON SINCE THAT TIME. IT IS CURRENTLY AS OF THIS MOMENT IN THE SHOP FOR THE SAME PROBLEM AND I AM CURRENTLY DRIVING A LOANER CAR.

Mileage: 11,117

TRANSMISSION ISSUES. BROUGHT TO THE DEALER TWICE IN ONE WEEK.

Mileage: 22,000

SINCE GETTING THIS VEHICLE IN OCT. 2014 WE HAVE HAD NOTHING BUT PROBLEMS WITH IT. THE CAR SWITCHES GEARS WHEN IT SHOULDN'T AND LUNGES FORWARD. ALSO WHEN YOU SLOW DOWN TO STOP THE CAR LURCHES AND SHAKES BEFORE COMING TO A COMPLETE STOP. SOMETIMES YOU CAN FEEL THE PEDAL PUMPING UNDER YOUR FOOT WHEN YOU ARE MOVING SLOWLY IN TRAFFIC. WHENEVER YOU ARE GOING UP ANY TYPE OF HILL THE ENGINE SOUNDS LIKE IT IS GOING TO EXPLODE. WE HAVE TAKEN IT TO THE DEALERSHIP WHERE WE PURCHASED IT NUMEROUS TIMES AND CONTINUE TO JUST BE TOLD THAT IT IS A KNOWN ISSUE WITH 2014 JEEP CHEROKEE'S. THERE IS ALSO A CLICKING NOISE BY THE TIRES WHENEVER YOUR MAKE A TURN. WE ALSO TOOK IT TO THE DEALERSHIP FOR THIS AND THEY CLAIM THEY DIDN'T NOTICE ANYTHING. IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF! WE SHOULD NOT HAVE THESE PROBLEMS WITH A CAR THAT HAS LESS THAN 20,000 MILES ON IT! I CANNOT WAIT TO GET RID OF THIS JEEP. I'VE HAD OLDER CARS IN THE PAST AND HAD NOT NEARLY THE AMOUNT OF PROBLEMS AS I HAVE HAD WITH THIS JEEP. IT DOESN'T FEEL SAFE TO DRIVE. JEEP IS WELL AWARE OF THIS ISSUE YET THEY CONTINUE TO DO NOTHING ABOUT IT.

Mileage: 4,927

MIRROR (SIDE VIEWS) ARE TOO SMALL FOR ADEQUATE VISIBILITY, DEALERSHIP OFFERS NO AFTERMARKET MIRRORS THAT ARE LARGER. HEAD RESTRAINT CAUSES A POSTURE THAT IS POOR FOR DRIVING AND RESULTS IN PAIN IN NECK, BACK, AND HEAD. HEAD RESTRAINT INTERFERES WITH REAR VIEW.

Mileage: 10

THE TRANSMISSION ON THIS CAR MAKES IT A DEATH TRAP. I HAVE EXPERIENCED: THE CAR NOT TURNING ON OR SHUTTING OFF ON ITS OWN (WHILE DRIVING) DUE TO NOT ENOUGH OIL IN THE ENGINE, LUNGING, DELAYED ACCELERATION, MISSING GEARS WHEN SHIFTING, LOUD BANGS AND NOISES WHEN SHIFTING, INDICATOR LIGHTS MALFUNCTIONING, THE LIST GOES ON. I HAVE BEEN TO THE DEALER ON NUMEROUS OCCASIONS (EXCLUDING THE 6 TIMES FOR RECALLS) AND THEY DON'T EVEN KNOW HOW TO FIX THESE ISSUES. I CAN'T DRIVE THIS CAR BECAUSE I'M SCARED I'LL DIE I CAN'T SELL THIS CAR BECAUSE IT HAS LOST ALL VALUE I CAN'T AFFORD ANOTHER CAR RIGHT NOW

Mileage: 68,000

FROM THE DAY I PURCHASED MY 2014 JEEP CHEROKEE, IT HAS BEEN SHIFTING ROUGHLY. I TOOK IT BACK TO THE DEALERSHIP THE NEXT BUSINESS DAY AND SAID SOMETHING WAS WRONG WITH THE TRANSMISSION. THE SERVICE DEPARTMENT DID A "RELEARN," WHATEVER THAT MEANS. IT DID NOTHING. THEY SAID I HAD TO DRIVE IT A WHILE SO THAT IT WOULD LEARN MY DRIVING BEHAVIOR. IT DIDN'T SO I TOOK IT BACK TO THE DEALERSHIP AGAIN. THE DEALERSHIP DID A SOFTWARE UPDATE AND SAID TO DRIVE IT 500 MILES BEFORE THE CAR'S TRANSMISSION WOULD SETTLE DOWN. AGAIN, NO CHANGE AND I TOOK IT BACK TO THE DEALERSHIP. THE DEALERSHIP SAID NOTHING COULD BE DONE BUT I SHOULD DRIVE IT NOW 10,000 MILES. AFTER 10,000 MILES I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH IT. THAT IS THE WAY IT IS SUPPOSED TO RUN. I'VE DRIVEN MANY DIFFERENT TYPES OF VEHICLES OVER MY LIFE, FROM DUMP TRUCKS TO CADILLACS AND I HAVE NEVER EXPERIENCED A TRANSMISSION SHIFTING SO ROUGHLY OR JERKING SO BAD IN ANY OF THEM LIKE IT DOES IN THE 2014 JEEP CHEROKEE. THIS IS THE FIRST VEHICLE THAT I'VE ACTUALLY HATED TO DRIVE AND I BELIEVE THAT CHRYSLER SHOULD BUY IT BACK. I WOULD BE OUT THOUSANDS OF DOLLARS IS I TRADED IT IN.

Mileage: 90

I PURCHASED A BUYBACK VEHICLE WITH 2257 MILES ON IT IN NOVEMBER OF 2014. AT THE TIME, IT WAS DISCLOSED TO ME THE REASON FOR THE PREVIOUS OWNERS RETURN OF THE VEHICLE WAS A FUSE (ALTHOUGH THE PAPERWORK INDICATES A WIRING REPLACEMENT). I'VE SINCE HAD SEVERAL REPAIRS ON THIS VEHICLE INCLUDING A COMPLETE TRANSMISSION REPLACEMENT, COOLING SYSTEM, SEVERAL MODULE UPDATES, SOFTWARE UPDATES, AND WIPER MOTOR REPLACEMENT. THE ISSUES CONTINUE, AND THIS VEHICLE CANNOT SEEM TO BE FIXED. THE BOTTOM LINE IS THIS: THE VEHICLE IS COMPLETELY UNSAFE TO DRIVE. WHEN IN A STOPPED POSITION GOING FROM PARK TO DRIVE, THE CAR MAKES A LOUD BOOM, OR BANGING SOUND ALMOST LIKE SOMETHING FELL OFF OR OUT OF THE CAR. IT'S A RECOGNIZABLE SOUND THAT IS UNMISTAKABLE. IN ADDITION, WHILE DRIVING, THE VEHICLE HAS A HARD TIME ACCELERATING, AND STRAINS, MAKING ANOTHER, YET DIFFERENT LOUD NOISE. IT ALSO IS UNABLE TO SLOW DOWN PROPERLY, AS THE RPM GAUGE FLUCTUATES. THERE SEEMS TO BE SEVERAL ISSUES WITH THIS VEHICLE THAT HAS ALREADY HAD ITS TRANSMISSION REPLACED TWICE. IT IS CLEAR THAT THIS VEHICLE CANNOT BE FIXED. I HAVE SINCE HAD SEVERAL MODULE AND SOFTWARE UPDATES IN ADDITION TO THE COMPLETE TRANSMISSION BEING REPLACED, THE ISSUES STILL CONTINUE.

WHILE FLAT TOWING THE JEEP BEHIND OUR TIFFIN MOTOR HOME WE EXPERIENCED SEVERE SIDE TO SIDE ROCKING IN THE RV. HAD TO COME TO A COMPLETE STOP ON INTERSTATE. WE JUST RECEIVED A NOTICE OF AN ADDENDUM TO OWNERS MANUAL CONCERNING A WIRING KIT TO BE INSTALLED. WE CONSIDER THIS A REAL SAFETY ISSUE BUT JEEP DOES NOT. PLEASE ADVISE AS WE THOUGHT THE PROBLEM WAS THE MOTOR HOME BUT IT APPEARS TO BE THE JEEP CHEROKEE.

Mileage: 36,000

I WAS PARKED ON A SLIGHT HILL AND PUT MY CAR IN PARK AND IT STARTED ROLLING BACKWARDS.

Mileage: 28,000

9 SPEED TRANSMISSION SLIPPING 1-3 GEARS ISSUES DOES NOT ENGAGE ENGINE REVS BUT CAR DOES NOT GO RIGHT AWAY 1-3 SECOND DELAY THEN LUMPS FORWARD AND BURNS THE TIRES. I FEEL UNSURE PULLING OUT INTO TRAFFIC. HEAVY TRAFFIC IS SCARY NOT SURE IF WILL TAKE OFF WHEN NEEDED.

Mileage: 10,000

JEEP HAS LOSS OF POWER BETWEEN 0-5 MPH; 25-35 MPH AND 55-65 MPH. AFTER MORE THAN 3 DEALERSHIP VISITS AND FLASH MODULE AND SOFTWARE UPDATES THE VEHICLE HAS GOTTEN PROGRESSIVELY WORSE WITH LOSS OF POWER AND NOW UNEVEN SHIFTING INCLUDING JERKING WHEN SHIFTING. IF YOU PRESS THE GAS PEDAL DOWN THERE IS A DELAY BEFORE THE VEHICLE GOES. I HAVE HAD THESE ISSUES FROM THE GET GO 3K MILES AND NOW HAVE 8.5K ON IT WITH NO FIXES OR END IN SIGHT. FCA HAS HAD LITTLE TO NO COMMUNICATION WITH ME UP TO THIS POINT AND AM STILL WAITING ON A CALL BACK FROM THEM.

Mileage: 3,000

I HAVE A FULL SUN ROOF ON MY 2014 CHEROKEE AND IT MAKES EXCESSIVE NOISE. IT SOUNDS LIKE ONE DAY IT IS GOING TO LEAK AFTER ALL THE EXCESSIVE POSSIBLE MOVEMENT WHAT MIGHT BE GOING ON ABOVE. JUST WAS WONDERING WHAT YOU INTEND TO DO WITH THAT. I HAVE BROUGHT UP TO CHRIS HOLMES AT THE DEALERSHIP IN FOND DU LAC, WI; BUT BASICALLY HE STATES TO LIVE WITH IT. VERY ANNOYING FOR ME AND MY PASSENGERS. SO WHAT'S THE SOLUTION? PLUS LAST YEAR WAS THE SAME.

Mileage: 12,000

TRANSMISSION FAILURE WHILE DRIVING. CAR FAILED TO ACCELERATE WHILE ON A CITY STREET, TRANSMISSION AND PARKING LIGHT CAME ON. WHEN CAR WAS ABLE TO BE RE-STARTED, LOUD "CLUNK" SOUND OCCURRED WHEN GEARS SHIFTED. CAR HAD TO BE TOWED TO DEALERSHIP. FEAR FOR SAFETY OF ME AND MY TWO CHILDREN TO DRIVE CAR AND HAVE TRANSMISSION FAIL AND CAR STALL WHILE ON THE ROAD. AFTER RESEARCHING AND READING SIMILAR INCIDENTS THAT HAVE OCCURRED TO COUNTLESS OTHERS OVER A TWO YEAR PERIOD, IT IS APPALLING THAT NOTHING HAS BEEN DONE TO WARN CUSTOMERS OF THE DEADLY DANGERS OF THIS CAR OR THAT A RECALL OR BUYOUT HAS NOT HAPPENED. MANY OF US ARE NOW STUCK WITH THESE DANGEROUS VEHICLES WITH NO RECOURSE AS OF YET.

Mileage: 31,000

VEHICLE SEEMS TO HAVE TRANSMISSION PROBLEMS. IT HAS BEEN AT THE DEALERSHIP SEVERAL TIMES NOW DUE TO SHIFTING PROBLEMS AND LOOSING POWER WHILE ON THE FREEWAY. THE RPM'S SEEM TO GO VERY HIGH AND THEN DROP TO 0 WITH NO WARNING. VEHICLE STALLS OUT AND THUS FAR FCA HAS HAD NO RESOLUTION. THIS IS A SERIOUS SAFETY ISSUE AS IT CAN OCCUR WHILE YOUR ACCELERATING TO ENTER THE FREEWAY OR WHILE PASSING ANOTHER VEHICLE. ALSO A DANGER OF LOOSING POWER AT AN INCONVENIENT MOMENT AND POTENTIALLY CAUSING A CRASH FROM THE REAR. PROBLEM HAS BEEN ONGOING SINCE DECEMBER OF 2015 WITH NO SOLUTION AS OF THE END OF JANUARY 2016.

Mileage: 32,100

I STARTED MY CAR WITH PUSH BUTTON IGNITION AND IT IMMEDIATELY ACCELERATED TO 4000 RPM AND STAYED AT THAT SPEED FOR OVER 20 MINUTES. DURING THAT TIME, I WAS UNABLE TO TURN THE CAR OFF AND COULD NOT SHIFT THE CAR. WHEN THE ENGINE FINALLY RETURNED TO A NORMAL IDLE SPEED, I COULD SHIFT THE CAR BUT COULD NOT ACCELERATE THE ENGINE. I WOULD PRESS THE GAS PEDAL AND NOTHING HAPPENED...THE ENGINE REMAINED RUNNING AT IDLE. I CALLED TO HAVE IT TOWED TO THE DEALER AND AFTER IT SAT FOR AN HOUR OR SO , IT WAS ABLE TO BE DRIVEN ON TO THE FLATBED TRUCK. THE CHECK ENGINE LIGHT WAS ON. AFTER 5 DAYS, THE SERVICE MANAGER CALLED AND SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. THE CHECK ENGINE LIGHT WAS NOT ON AND THERE WERE NO CODES INDICATING A PROBLEM. THEY DID NOTHING TO FIND OR ADDRESS THIS PROBLEM AND I'M CONCERNED THAT IT COULD HAPPEN AGAIN WHILE I'M DRIVING THE CAR. I AM ALSO CONCERNED THAT THE ENGINE COULD HAVE BEEN DAMAGED BY RUNNING CONTINUALLY AT 4OOO RPM FOR OVER 20 MINUTES.. I WOULD ASSUME THAT THIS EVENT WAS CAUSED BY A SOFTWARE PROBLEM, SO I AM CONFIDENT THAT IT WILL REOCCUR. FRNKLY, I AM AFRAID TO DRIVE THIS CAR.

Mileage: 16,539

IN LESS THAN A YEAR CHYSLER JEEP HAS REPLACE TRANSMISSION, RADIO, READ TRUNK DOOR HANDLE. DEC 5 2015 CAR STARTED JERKING AGAIN LIKE THIS MAY -JULY 2015 AND THEN @3:30PM 12 /5 /15 CHEROKEE STOP IN THE MIDDLE OF THE INTERSECTION OF 13 MILE & UTICA. I HAD MY 7YR OLD IN THE CAR AND AVOIDED TRAFFIC ACCIDENT PULLED OVER AND IT SUDDENLY STOPPED AGAIN. FORTUNATELY WAS ABLE TO GET HOME WAS ONLY FIVE MINUTES AWAY. PLACED COMPLAINT TO CHRYSLER THEY TOWED THE VEHICLE 12/7/15. HOWEVER YESTERDAY 12/7/15 @6PM ROSEVILLE CHRYSLER JEEP DEALERSHIP SERVICE:(888)409-5930 CALLED TO TELL ME IT WAS MY ERROR THAT JEEP CHEROKEE STOP WORKING BECAUSE IT WAS "DUE AN OIL CHANGE IN OCTOBER". I TOLD REPAIR SHOP MY HUSBAND AND I NEED TO SPEAK TO A MANAGER BECAUSE 1ST I RECEIVED NO LIGHT SIGNAL OR NOTIFICATION FROM THIS DIGITAL DISPLAY STATING I NEEDED AN OIL CHANGE WHICH IS PROVIDED BY 2014 JEEP CHEROKEE SECOND THERE IS NO WAY THE VEHICLE SHOULD HAVE BEEN DRY OUT OF OIL UNLESS THERE IS LEAK OR SOMETHING CAUSED OIL TO DRY UP. THIS VEHICLE IS A LEMON AND IS DANGEROUS AND ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. JULY 2015 CHRYSLER CUSTOMER CARE DEPT. SAID MY CASE WARRANTED A VEHICLE REPLACEMENT BUT SINCE ROSEVILLE CHRYSLER JEEP HAVE RECEIVED THEIR MONEY FROM ALLAY BANK THEY REFUSE TO ASSIST ME. THIS VEHICLE IS DANGEROUS AND WANT TO CANCEL MY LEASE AGREEMENT - I PAY MY $380 LEASE ON TIME EVERY MONTH I DESERVE A RELIABLE VEHICLE FROM ROSEVILLE CHRYSLER JEEP

CAR HAS BEEN TAKEN IN TO THE DEALER NUMEROUS OF TIMES DUE TO TRANSMISSION JERKIN. IN MARCH 2015 THE TRANSMISSION WAS REPLACES AND THE JERKING CONTINUOUS. I HAVE BEEN TAKING THE CAR IN FOR THE TRANSMISSION JERKING BUT ACCORDING TO THE DEALER THEY CAN'T DUPLICATE. AS OF NOVEMBER 26,2015; THE CAR STARTED TO STALL WHILE IN MOVEMENT AND I HAVE TO WAIT ABOUT 10 MIN FOR THE CAR TO START. SO THIS MEANS THAT THE CAR STOPS IN THE MIDDLE OF THE STREET AND FREEWAYS WITH GOING TRAFFIC AND DOES NOT TURN BACK ON. IT HAPPENED EVERY DAY AFTER THAT. ON NOVEMBER 30, 2015; IN A MATTER OF 3 BLOCK THE CAR STOPPED 3 TIMES. I TOOK THE CAR TO THE DEALER ON DECEMBER 1, 2015 AND AS OF NOW THEY WANT ME TO PICK UP THE CAR BECAUSE THEY CAN NOT DUPLICATE. TO ME IS A MATTER OF SAFETY. I DRIVE BY MYSELF WITH MY 3 KIDS. I DON'T UNDERSTAND IF THEY ARE WAITING FOR SOMETHING MAJOR TO HAPPEN TO ME AND MY KIDS TO DO SOMETHING ABOUT IT. I HAVE A TRIP PLANNED FOR THIS WEEKEND AND HONESTLY I DON'T EVEN KNOW IF IT WOULD HAPPEN DUE TO THE INSECURITY OF THE VEHICLE. I HAVE CONTACTED MANUFACTURING AND THEY ARE DOING NOTHING ABOUT IT . ALSO, A BBB CLAIM WAS DONE BECAUSE OF THE ISSUES WITH THE TRANSMISSION AND THERE WAS NOTHING DONE ABOUT IT EITHER. I AND GETTING READY TO DO ANOTHER BBB DUE TO THE STALLING AS WELL.

Mileage: 21,062

WHEN DRIVING AT LEAST ONCE A WEEK, THE CAR WILL SUDDENLY LOOSE SPEED AND WILL DROP INTO LOW GEAR. A SERVICE NOTE COMES ON THE SCREEN STATING, "SERVICE TRANSMISSION" AND "SERVICE PARK BRAKE." I AM UNABLE TO HAVE ANY CONTROL OF THE SPEED OF THE CAR. I HAVE TO TURN THE CAR OFF AND TURN THE CAR OFF SEVERAL TIMES, UNTIL THE TRANSMISSION ALLOWS TO SWITCH SPEEDS/GEARS. AT FIRST, WHEN TRYING TO ACCELERATE THE CAR WILL JUST DROP OUT AND NOT ALLOW ME TO MOVE FORWARD. I FEEL EXTREMELY UNSAFE DRIVING MY VEHICLE ESPECIALLY WHEN THIS HAPPENS ON THE HIGHWAY IN THE MIDDLE OF TRAFFIC. IT HAS HAPPENED TO ME WHEN GOING ANYWHERE FROM 25 MPH TO 78 MPH. I HAVE TAKEN IT TO THE DEALER WHERE I BOUGHT IT, AND THEY SEEMED TO FIND NOTHING WRONG WITH THE VEHICLE. I TOOK MY CAR TO ANOTHER DEALER IN ANOTHER STATE, AND THEY WERE STILL UNSUCCESSFUL WITH FINDING OUT WHAT IS WRONG WITH THE VEHICLE. AGAIN, I FEEL COMPLETELY UNSAFE WHEN DRIVING AND I AM JUST WAITING TO CAUSE AN ACCIDENT OR SOMEONE TO REAR END ME BECAUSE OF THE DRASTIC LOSE IN SPEED.

Mileage: 7

VEHICLE BECOMES UNSTABLE AND SHAKES VIOLENTLY WHEN IT IS BEING TOWED BEHIND MY MOTERHOME WITH A TOWBAR. THE TOW BAR HAS BEEN DAMAGED TWICE AND CAR ALMOST DEPARTED FROM THE TOW VEHICLE AT HIGHWAY SPEEDS. CHECH ENGINE LIGHT COMES ON.THE ONLY WAY TO STOP SHAKING IS TO COME TO A COMPLETE STOP . YOU CAN SEE A VIDEO OF A SIMILAR JEEP ON YOUTUBE AT " 2014 JEEP CHEROKEE SHAKING"

Mileage: 8,000

I RECEIVED NOTICE OF RECALLS, NUMBERS R27 AND R39. BAKERSFIELD JEEP STATES THAT THEY HAVE NO PARTS TO REPAIR THE DEFECTS AND THERE I NO TIMETABLE FOR GETTING SUCH PARTS.

I HAD MY DEALERSHIP DUE THE R-40 UPDATE FOR MY UCONNECT SYSTEM. EVER SINCE THAT UPDATE OVER 2 MONTHS AGO I HAVE BEEN UNABLE TO USE MY NAVIGATION. IT SAYS THAT NAVIGATION IS BEING UPDATED. I GET TOLD FROM MY DEALERSHIP THAT CHRYSLER IS WORKING ON IT AND HAS BEEN SINCE IT HAPPENED BUT YET THERE IS NOTHING ELSE ABOUT THIS ON ANY WEBSITE?

Mileage: 26,000

THERE IS WEATHER STRIPPING ON THE REAR LIFT HATCH BETWEEN THE SPOILER AND THE LIFT HATCH THAT IS COMING UNGLUED. THIS IS A NEW VEHICLE AND THE TRIM SHOULD NOT BE COMING OFF. ALSO, THE RUBBER TRIM ON THE REAR RIVERSIDE DOOR/WHEEL IS COMING OFF.

Mileage: 18,000

MY JEEP CHEROKEE DEVELOPED AN OBVIOUS SMELL IN THE SPRING OR 2015. I DID NOT SMELL THE MOLD PROBLEM UNTIL THIS POINT, AND THE JEEP SMELLED DURING THE FIRST 10 MINUTES OF RUNNING THE A/C, AND THEN THE ODOR WOULD DISSIPATE. THE DEALER COULD NOT SMELL THE ODOR, AND THEY SPRAYED A DEODORIZER IN THE INTERIOR VENTS. AFTER THE DEALER SPRAYED THE DEODORIZER, THE SMELL COMING FROM THE VENTS WAS UNBEARABLE. I COULDN'T BREATHE. I TOOK THE JEEP BACK FOR THE SECOND TIME, AND THE SERVICE PERSON ADVISED THAT HE HAD NEVER SMELLED ANYTHING SO BAD, AND THAT HE CALLED CHRYSLER, AND CHRYSLER WAS AWARE OF THE PROBLEM AND IT WAS MOLD. HE SAID THAT CHRYSLER WAS SENDING A KIT TO CLEAN THE A/C WITH CHEMICALS. DURING THE TIME THAT I DROVE THIS JEEP, I BECAME VERY ILL, ALL SYMPTOMS THAT ARE CONSISTENT WITH MOLD EXPOSURE.

ON 10/18/2015, WHILE FLAT TOWING MY 2014 JEEP CHEROKEE AT APPROXIMATELY 60 MPH ON I-5 NEAR SAN CLEMENTE, CA BEHIND OUR RV, WE SUDDENLY EXPERIENCED A VIOLENT SIDE TO SIDE SWERVING SENSATION. WHILE WORKING TO CONTROL THE RV, I VIEWED VIA THE REAR CAMERA, THE CHEROKEE ROCKING SIDE TO SIDE, VIOLENTLY SHAKING THE RV. THE 2014 JEEP CHEROKEE IS SPECIFICALLY DESIGNED TO BE FLAT TOWED BEHIND THE RV, AND WAS CONNECTED TO THE RV WITH A BLUE-OX TOWING SYSTEM. I HAD PREVIOUSLY TOWED THE JEEP CHEROKEE APPROXIMATELY 14,000 MILES PRIOR TO THIS EVENT WITH NO PROBLEMS. THE VIOLENT SWAYING CONTINUED THROUGH THE BRAKING PROCESS, AND DID NOT CEASE UNTIL THE VEHICLE CAME TO A COMPLETE STOP. AFTER STOPPING ON I-5, A PRELIMINARY INVESTIGATION DID NOT IDENTIFY AN OBVIOUS CAUSE SUCH AS A FLAT/SOFT TIRE ON THE RV OR JEEP, LOOSE OR DAMAGED TOW BAR. I SLOWLY EXITED THE INTERSTATE AND PARKED IN A SAFE LOCATION FOR A CLOSER INSPECTION. TURNING THE JEEP'S IGNITION TO "ON" WITHOUT STARTING, I NOTICED MY CHECK ENGINE LIGHT AND ELECTRONIC STABILITYCONTROL LIGHT WERE ILLUMINATED. AFTER CHECKING VARIOUS RV FORUMS, I DISCOVERED THAT OTHERS WITH 2014 JEEP CHEROKEES HAD EXPERIENCED THE SAME ISSUE WHICH SEEMS TO RESOLVE ITSELF AFTER STOPPING THE VEHICLE. I CONTINUED ON MY JOURNEY WITHOUT ANY ADDITIONAL PROBLEMS AND THE WARNING LIGHTS ON MY DASH RESET WITHIN A DAY OR SO. IT APPEARS TO BE A UNIQUE PROBLEM TO 2014 JEEP CHEROKEES ACCORDING TO VARIOUS RV FORUMS. MY 2014 JEEP CHEROKEE IS EQUIPPED WITH THE ACTIVE DRIVE II TRANSMISSION SPECIFICALLY DESIGNED FOR FLAT TOWING BEHIND MY RV.

Mileage: 14,000

ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED MY CONCERN ABOUT IT BEING SAFE; THE SERVICE ADVISOR RE-ASSURED ME THAT IT WAS. ON MONDAY, AUGUST 3, 2015, JUST 7 DAYS AFTER THE VEHICLE FAILED ME, I WAS EN ROUTE TO WORK ON 91-N I WAS TRAVELING IN THE MIDDLE LANE SURROUNDED BY MULTIPLE VEHICLES. AGAIN, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I WAS ALMOST HIT BY OTHER VEHICLES WHILE TRYING TO MAKE MY WAY TO THE RIGHT SIDE OF THE HIGHWAY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. FOR THE SECOND TIME IN ONE WEEK, THE VEHICLE FAILED IN THE SAME MANNER AND I NARROWLY MANAGED TO GET TO THE BREAKDOWN LANE. CHRYSLER INSISTS THAT THIS VEHICLE IS SAFE TO DRIVE. THIS IS THE THIRD JEEP CHEROKEE IN CONNECTICUT THAT I AM PERSONALLY AWARE OF THAT HAS THE SAME DEFECT; THIS IS UNACCEPTABLE. I PURCHASED A NEW JEEP TO BE SAFE; MY EXPERIENCE WITH JEEP HAS BEEN FAR FROM THAT. I AM STUCK PAYING OF AN UNSAFE VEHICLE. NARROWLY AVOIDING BEING KILLED TWICE IN THIS VEHICLE IS ENOUGH FOR ME.

Mileage: 33,349

I FLAT TOW THIS VEHICLE BEHIND A MOTOR HOME ALL IN ACCORDANCE WITH JEEP SPECS. JEEPS HAVE BEEN A POPULAR VEHICLE FOR TOWING FOR MANY YEARS. WHILE TOWING THE VEHICLE WILL, WITHOUT WARNING, BEGIN LUNCHING SIDE TO SIDE VIOLENTLY. IT IS SO VIOLENT THAT IT STARTS THE ENTIRE 27,000 POUND MOTOR HOME ROCKING SIDE TO SIDE. WATCHING IN THE REAR CAMERA IT APPEARS THAT THE WHEELS ARE TURNING FROM SIDE TO SIDE AND THAT THE JEEP IS TRYING TO ROLL OVER. BECAUSE OF THE SAFETY AND FEAR OF MECHANICAL DAMAGE I HAVE STOPPED TOWING THIS VEHICLE. TALKING IN THE RV COMMUNITY I HAVE FOUND THAT THIS IS A CONSISTENT PROBLEM WITH JEEP CHEROKEE'S MANUFACTURED SINCE 2014. THE PROBLEM OCCURS AT DIFFERENT SPEEDS AND WITH DIFFERENT MANUFACTURER TOW BARS. THERE IS A VIDEO POSTED ON YOUTUBE WHERE YOU CAN SEE EXACTLY HOW VIOLENT AND DANGEROUS THIS IS - HTTPS://YOUTU.BE/0NTDCKRIASW. THIS HAS HAPPENED TO ME ON 4 OCCASIONS. THE LAST ONE IS SHOWN BELOW ON THIS FORM HAPPENED WHILE TOWING AT 60MPH AND I REFUSED TO TOW THE CAR ON THE RETURN TRIP. THE JEEP IN THE YOUTUBE VIDEO IS BEING TOWED AT 25-30MPH. COMING TO A COMPLETE STOP IS THE ONLY WAY TO STOP THE LURCHING. I VIEW THIS AS A VERY HAZARDOUS CONDITION AND BELIEVE A SMALLER, LIGHTER RV COULD BE TURNED OVER BY THIS VERY POSSIBLY CAUSING SERIOUS INJURY.

Mileage: 18,000

WHEN GOING FROM A STOPPED OR SLOW SPEED TO A QUICKER SPEED THE JEEP DOES NOT RESPOND. IT STALLS, SOMETIMES IN THE MIDDLE OF A ROAD, THEN WILL SUDDENLY KICK VERY HARD AND FINALLY GET GOING. THE CA DOES THIS IF I AM MERGING ONTO A HIGHWAY, GOING ON A GREEN LIGHT, OR PULLING INTO TRAFFIC (TURNING LEFT OR RIGHT). THE WAY IT IS ACTING IT IS EXTREMELY LIKELY THAT I WILL BE HIT. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I HAVE TAKE TO TWO DIFFERENT DEALERSHIPS AND TOLD TWO DIFFERENT THINGS. ONE SAYING THERE WAS A SOFTWARE UPDATE THEY DID THAT SHOULD TAKE CARE OF IT, WOULD NOT EXPLAIN THE UPDATE TO ME. THE OTHER SAYING THEY COULD NOT REPLICATE THE PROBLEM AND EVERYTHING SEEMS TO BE OPERATING FINE AND THAT THIS IS JUST THE "NEW 9 GEAR TRANSMISSION DECIDING ON A GEAR"

Mileage: 12,000

THE DAY AFTER WE BOUGHT THE JEEP THE CHECK ENGINE LIGHT CAME ON ,TOOK BACK TO DEALER THEY RESET SYSTEM. I TOOK IN COUPLE MONTHS HAVING THE JEEP FOR SHIFTING HARD , STALLING AND NOT MUCH POWER UP HILLS. THEY OFTEN TOLD ME WHEN TAKING IT TO DEALER THEY CAN'T DUPLICATE MY PROBLEM. AFTER TAKING IN TO DEALER SEVERAL TIMES ON 5/08/2015 THEY FINALLY REPLACED MY TRANSMISSION , IT HAD DIED ON ME AT A BUSY INTERSECTION WOULDNT SHIFT AND CHECK ENGINE LIGHT ON. WHEN GOT MY JEEP BACK STILL HAD THE SAME PROBLEMS AND AIRCONDITIONER WAS'NT WORKING PROPERLY. SO AS OF NOW MY JEEP BACK AT THE DEALER FOR ACCELERATING ON ITS OWN,STALLING,NO POWER, SHIFTING HARD AND DEAD GAS PEDAL AT TIMES WHILE DRIVING. I HAVE TALKED WITH THE SERVICE MANAGER TODAY AND HE SAYS THEY CAN'T FIX IT IF SHOWS NO CODE OR HE CAN'T DUPLICATE THE PROBLEM. THATS THE STORY I GET WHEN TAKING IT TO THE SHOP . I HAVE TRIED TO GET THEM TO BUY IT BACK AND HAVEN'T GOTTEN ANYWHERE WITH THAT AS OF RIGHT NOW. I FEEL THAT THIS JEEP IS SO DANGEROUS THAT I DON'T WANA DRIVE IT ANYMORE.

Mileage: 12,513

WHILE DRIVING MY CAR THROUGH AN INTERSECTION, WHILE PRESSING THE GAS, THE CAR'S TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL. THIS WAS DISTURBING BECAUSE AT THE TIME I NEEDED POWER. THE CAR DID THIS 3 TIMES. I PUT THE CAR IN FOR SERVICE AND WITHOUT AN ENGINE LIGHT ON THERE WAS NOTHING THEY WOULD DO. 6 MONTHS LATER JEEP REALIZED THAT IT NEEDED A NEW TRANSMISSION. THEY REPLACED THE TRANSMISSION AND NOW EVERY TIME I COME TO A STOP THE CAR JERKS. IT FEELS COMPLETELY UNSAFE AND THIS CAR SCARES ME. I HAVE A FAMILY OF 5 AND I AM NOW SUBJECTING ALL OF US TO A POTENTIAL UNSAFE SITUATION. I INFORMED THE SERVICE DEPARTMENT WITH NO RESPONSE (TO DATE). I WILL KEEP TRYING, BUT THEY SAY THEY DROVE IT 22 MILES AND IT WAS FINE. IT IS NOT FINE. IT IS SCARY AND NEGLIGENT. THEY HAVE ADMITTED THAT THERE ARE MANY TRANSMISSION PROBLEMS AND THAT THEY'RE WORKING ON THEM. THE CAR IS A YEAR OLD AND HAS NEVER FELT QUITE RIGHT.

Mileage: 16,722

SEVERAL TIMES WHILE I WAS DRIVING THE DIGITAL DASH DISPLAY WENT BLANK, RED "BATTERY" INDICATOR CAME ON, "NO BUS" FAULT MESSAGE APPEARED, THE HEADLIGHTS WENT OFF, THE TURN SIGNAL DID NOT WORK, RADIO DID NOT WORK, DOOR LOCKS WOULD NOT WORK (LOCK/UNLOCK). THE SAFETY ISSUE IS TO LOSE FUNCTION OF HEADLIGHTS AND TURN SIGNAL WHILE DRIVING. ALSO IF A CRASH WERE TO OCCUR, I MAY NOT BE ABLE TO EXIT MY VEHICLE IN AN EMERGENCY, DUE TO NOT BEING ABLE TO UNLOCK MY DOORS. BETWEEN AUGUST 27, 2015 AND SEPTEMBER 14, 2015 THIS OCCURRED FOUR (4) SEPARATE TIMES. THE VEHICLE WAS TURNED IN FOR SERVICE EACH TIME THIS OCCURRED. THE PROBLEM IS INTERMITTENT, DURING DRIVING IT CAN COME AND GO. SERVICE DEPARTMENT AT AUTHORIZED JEEP DEALER STATED THAT THEY DO NOT HAVE ANY INSTRUMENTATION TO TROUBLESHOOT CAN BUS AND THEY CAN NOT DUPLICATE THE ISSUE. I WOULD PULL OVER INTO A SAFE AREA AND TAKE PHOTOS OF THE DASH SHOWING THE FAULTS. SERVICE DEPARTMENT CAN ONLY RESET FAULTS AS DISPLAYED ON A TABLET WHEN PLUGGED INTO THE VEHICLE. AGAIN DEALER HAS NO TOOLS TO LOOK UP BUS PROBLEMS, ELECTRICAL CONTACT ISSUE, ETC.

Mileage: 24,903

VEHICLE SHIFTS FROM PARK INTO REVERSE WITHOUT ANYONE TOUCHING THE SHIFT LEVER. VEHICLE ALSO CHANGES GEARS OCCASIONALLY WHEN DRIVING, E.G., SHIFTS FROM REVERSE TO DRIVE WHEN BACKING UP, OR REVERSE TO NEUTRAL. REPORTED TO DEALER IMMEDIATELY IN JULY 2014 (NOT AWARE OF PROBLEM) AND CHRYSLER ON 9/29/14 AND AGAIN 9/9/15. WE ARE NOW VIGILANT WHEN SHIFTING GEARS AND BEFORE INITIAL ACCELERATION. ONCE MOVING, THE JEEP STAYS IN THE GEAR SELECTED, E.G., HASN'T SHIFTED OUT OF DRIVE WHILE DRIVING DOWN THE ROAD. THE SHIFT PROBLEM IS A PROGRESSION DOWNWARD, I.E., PARK TO REVERSE, REVERSE TO NEUTRAL, REVERSE TO DRIVE. UNFORTUNATELY MY WIFE HAD ANOTHER AND POTENTIALLY SERIOUS INCIDENT THIS WEEKEND WHEN SHE PARKED ON LEVEL GROUND, PLACED THE JEEP IN PARK, LEFT THE ENGINE RUNNING, GOT OUT OF THE JEEP (BRIEFLY TO CHECK ON SOMETHING), THEN THE VEHICLE SHIFTED INTO REVERSE AND STARTED BACKWARDS. MY WIFE HAD TO RUN AND JUMP INTO THE MOVING JEEP TO STOP IT. ON THIS OCCASION, SHE WASN'T EVEN IN THE JEEP AND THERE WERE NO PASSENGERS, SO NO ONE TOUCHED THE SHIFT LEVER. THERE WAS A SIGNIFICANT PAUSE (I.E., TIME TO GET OUT OF THE JEEP AND START TO WALK AWAY) BEFORE THE JEEP CHANGED GEARS. ON THE OCCASIONS WHEN THE JEEP SHIFTS FROM REVERSE TO DRIVE, WE HAVE BEEN FORTUNATE THAT NO PERSON OR OBJECT WAS CLOSE TO THE FRONT OF THE JEEP AND THE DRIVER WAS ALERT AND ABLE TO STOP WITHIN THE FIRST FEW FEET; WE WILL NOT ALWAYS BE SO LUCKY. OTHER MANIFESTATION OF THIS SHIFTING PROBLEM IS WHEN SHIFTED TO REVERSE, WE WATCH THE INDICATOR SAY REVERSE THEN, AFTER A NOTICEABLE PAUSE WITH NO ONE TOUCHING THE GEAR LEVER, THE JEEP WILL SHIFT INTO NEUTRAL OR CONTINUE INTO DRIVE. KNOWING THAT THIS IS A PROBLEM, WE WATCH THE SHIFT SEQUENCE CLOSELY AND CATCH THIS "SLIPPING OUT OF GEAR SELECTED" PROBLEM TO AVOID AN ACCIDENT. IS THIS A DRIVE BY WIRE ELECTRICAL PROBLEM?

Mileage: 200

I WAS DRIVING DOWN THE HIGHWAY. WHEN I HEARD A LOUD GUNSHOT NOISE AND GLASS EVERYWHERE. I LOOKED UP AND NOTICED IT WAS MY SUNROOF. THERE WAS NO CARS IN FRONT OF ME. BECAUSE THE FIRST THING I THOUGHT MAYBE A ROCK HIT IT. BUT AS I GOT OUT AND LOOKED AND CHECK OUT THE INCIDENT SUNROOF WAS PUSHED UP. MEANING IF THE ROCK CAT HIT IT IT WOULD BE PUSHED IN TOWARDS THE VEHICLE. SINCE IT WAS PUSHED UP BELIEVE ME TO THINK THE ENGINE MAY HAVE MISFIRED OR SOME KIND PRESSURE WAS IN THE VEHICLE THAT NEEDED TO BE RELEASED. MY TRUCK IS NOW IN JEEP BEING INVESTIGATED BUY JEEP TO SEE IF IT'S SOMETHING THAT THEY ARE RESPONSIBLE FOR WHICH THEY ARE. BUT I KNOW THEY ARE GOING TO TRY AND PUT IT ON MY INSURANCE AND THEN WE ARE GOING TO HAVE BIG PROBLEMS.

Mileage: 15,000

I HAD A ROLL AWAY INCIDENT BACK AROUND AUGUST 25TH 2015 I PULLED INTO MY DRIVEWAY AND PUT THE CAR (2014 JEEP GRAND CHEROKEE OVERLAND) IN PARK .I TURNED IT OFF AND EXITED THE CAR. IT STARTED ROLLING FORWARD SO I JUMPED BACK IN THE CAR AND PUT ON THE BRAKE THEN MOVED IT BACKWARDS A LITTLE AND EXITED THE CAR AGAIN. AGAIN THE CAR WAS IN PARK AND SHUT OFF.AS I WAS WALKING AWAY FROM THE CAR IT ROLLED FORWARD AGAIN ABOUT 8 FEET .I KNOW IT WAS IN PARK, WHEN IT WAS NOT IN GEAR. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL BACK ON ME. I QUICKLY JUMPED BACK INTO THE VEHICLE TO STOP IT WITHOUT ACCIDENT, THIS TIME. NOW I PUT A BLOCK IN FRONT OF THE TIRE SO IT WONT ROLL AWAY.I WONT PARK IT ON A HILL.DEALER CANT SEEM TO FIND A PROBLEM.

Mileage: 4,200

THE CAR DID NOT ACCELERATE WHEN PEDDLE WAS PUSHED (IN HEAVY TRAFFIC) THEN JUMPED SUDDENLY TO ACCELERATE INTO ONCOMING TRAFFIC. THIS VEHICLE HAS HAD COMPLETE VALVE BODY FAILURE IN LESS THAN 3,000 MILES AND NUMEROUS UPDATES TO THE COMPUTER BECAUSE OF UNEVEN SHIFTING AND ACCELERATION. THE LATEST UPDATE SEEMED TO WORK BETTER FOR A FEW WEEKS AND NOW IS WORSE THAN PREVIOUSLY. THE CHRYSLER DEALER (RON CARTER ALVIN TEXAS) REFUSES TO RETURN MY CALLS FOR SERVICE OR TO SET A SERVICE DATE.

Mileage: 24,500

SHIFTING WITH THE VEHICLE OR ACCELERATING OFTEN HAS UNEXPECTED RESULTS. SHIFTING FROM REVERSE OR PARK TO DRIVE RESULTS IN LUNGING FORWARD WITH INCREASED SPEED. SHIFT FROM REVERSE TO PARK OR PARK TO REVERSE CAN EXPERIENCE FORWARD LUNGING. PRESSING THE GAS, OR EVEN ATTEMPTING RAPID SPEED INCREASE, CAN RESULT IN AN UNRESPONSIVE VEHICLE - NO MOVEMENT FORWARD, HIGH REVS AND SIGNIFICANT RPMS. AFTER SEVERAL SECONDS A RAPID "CATCH" OCCURS AND AN UNCONTROLLED JERKING LUNGE FORWARD. VEHICLE SOMETIMES DOES NOT START ON FIRST TRY. ELECTRONIC HATCH DOES NOT WORK ALL OF THE TIME. DOORS DO NOT UNLOCK SOMETIMES BY TOUCH ELECTRONICALLY.

Mileage: 100

2014 JEEP CHEROKEE DEFECTIVE TRANSMISION PROBLEM - ON JULY 31, 2015 I WAS STOPED AT A TRAFFIC LIGHT. WHEN THE TRAFFIC IN FRONT OF ME MOVED I PLACED MY FOOT ON THE ACCELERATOR; BUT THE CAR DID NOT MOVE. THE CAR STALLED/DIED WHILE IN DRIVE. I NOTICED THAT SEVERAL INDICATOR LIGHTS WENT ON THE PARKING BRAKE INDICATOR AND WHAT I BELIEVE IS THE SLIP INDICATOR OR STABILITY CONTROL INDICATOR. THE LITTLE GREEN INDICATOR LIGHT NEXT TO THE DRIVE POSITION OF THE GEAR SHIFT WAS ALSO BLINKING ON AND OFF. THIS WAS NOT THE FIRST TIME THE VEHICLE STALLED/DIED WHILE IN MOTION. SEVERAL PREVIOUS TIMES THE SAME THING OCCURRED, ONCE WHILE MY WIFE WAS DRIVING IN TRAFFIC AND ONCE WHILE BACKING OUT OF THE DRIVEWAY. DURING THIS MOST RECENT INCIDENT MY VEHICLE WAS ALMOST STRUCK BY OTHER MOVING TRAFFIC. MY WIFE WAS ALSO ALMOST STRUCK BY MOVING VEHICLE TRAFFIC WHEN THE CAR STALLED/DIED WHILE SHE WAS DRIVING IT. PRIOR TO THESE INCIDENTS WE HAD TROUBLE WITH OUR JEEP CHEROKEE SHIFTING HARD. RECENTLY WE LEARNED THAT SINCE THE 2014 JEEP WAS PUT ONTO THE MARKET THERE WERE REPORTS OF SIMILAR INCIDENTS WHICH HAS BEEN TRACED TO DEFECTIVE TRANSMISSION IN THE 2014 JEEP CHEROKEE. WE WERE NEVER TOLD ABOUT THIS DEFECT WITH THE TRANSMISSION WHEN WE LEASED OUR CHEROKEE IN AUGUST 2014 - EVEN THOUGH THE DEALER WAS OBVIOUSLY WELL AWARE OF THE DEFECT. MY WIFE AND I CONSIDER THIS TO BE A SAFETY PROBLEM AND IT IS A MIRACLE THAT WE WERE NOT INJURED IN THE ABOVE INCIDENTS.

Mileage: 15,000

AFTER DOING MY HOMEWORK AND RESEARCH ON A VEHICLE WITH #1 SAFETY RATINGS IN ITS CLASS, I AM NOW IN A CONSTANT STATE OF FEAR FOR THE SAFETY OF NOT ONLY MYSELF AND MY FAMILY, BUT TO ANY OTHER INNOCENT PEOPLE AROUND ME. I TRAVEL AS LITTLE AS POSSIBLE IN A VEHICLE THAT I AM STILL IN DEBT A VERY LARGE SUM OF MONEY ON. I TOOK DELIVERY OF MY 2014 JEEP CHEROKEE TRAILHAWK, 4X4 ON MAY 28, 2014. THE FIRST ISSUE OCCURRED ON JULY 31, 2014 WHEN THE VEHICLE FELT AS THOUGH THE ENGINE DROPPED OUT INTO THE STREET OF MY NEIGHBORHOOD, DISABLING THE VEHICLE COMPLETELY; IT WAS NOT DRIVABLE, NOR WOULD IT SHIFT INTO NEUTRAL IN ORDER TO GET ONTO THE TOW TRUCK. (THE TRANSMISSION AND EMERGENCY BRAKING SYSTEMS FAILED) TO MAKE AN INCREDIBLY LONG STORY SHORT...I HAVE EXPERIENCED THIS SAME EVENT AS WELL AS MANY OTHERS CONTINUOUSLY OVER A 14 MONTH PERIOD IN REGARD TO FAILURE OF MY EMERGENCY BRAKING SYSTEM AS WELL AS MY TRANSMISSION TO INCLUDE: JERKING SO MUCH THAT MY PURSE FLIES FROM SEAT ONTO FLOORBOARD, JERKING THAT CAUSES MY DAUGHTER TO LUNGE FORWARD INTO THE BACK OF THE FRONT PASSENGER'S SEAT, A STALLED VEHICLE ON BUSY HIGHWAYS AND STREETS ON NUMEROUS OCCASIONS, SUDDEN ENGAGEMENT OF EMERGENCY BRAKE WITH THE INABILITY TO RELEASE THE BRAKE WHILE STOPPED AT TRAFFIC LIGHTS; I COULD GO ON AND ON. AFTER A TOTAL OF 20+ TRIPS TO THE DEALERSHIPS FOR REPAIRS (8-10 OF THESE OF WHICH WERE VIA TOW TRUCK), (3) NEW TRANSMISSIONS, SEVERAL REPAIRS AND MODIFICATIONS TO THE EMERGENCY BRAKING SYSTEM...MY VEHICLE IS STILL CURRENTLY OUT OF COMMISSION AND NOT IN MY POSSESSION. I RECEIVED A CALL ON TUES. OF THIS WEEK FROM THE DEALERSHIP TO INFORM ME THAT A RESOLUTION WAS MADE; YET ANOTHER TRANSMISSION WOULD BE INSTALLED IN MY DEATH TRAP OF A VEHICLE. (THIS MAKES #4) TO SAY THAT THIS IS CLEARLY THE DEFINITION OF INSANITY IS AN UNDERSTATEMENT. SOMETHING DRASTIC NEEDS TO BE DONE BEFORE PEOPLE ARE KILLED.

Mileage: 3,671

I HAVE HAD MY JEEP FOR A SHORT PERIOD OF TIME & HAVE HAD MANY RECALLS, NOW THERE IS A HUGE ARTICLE IN THE PAPER ABOUT A BUY BACK. HOW DO I KNOW IF I'M IN THAT? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

I PURCHASED A NEW JEEP CHEROKEE ON SEPTEMBER 1, 2014. APPROXIMATELY SIX MONTHS AFTER PURCHASING MY NEW CHEROKEE I STARTED NOTICING IT WAS ROUGH WHEN SHIFTING GEARS. ALMOST LIKE I WAS DRIVING A STICK SHIFT BUT DIDN'T KNOW HOW. I TOOK MY CAR TO RON LEWIS IN CRANBERRY TOWNSHIP, PA TO GET THE RECALL UPDATES ON THE SOFTWARE AND EVER SINCE I'VE BEEN EXPERIENCING PROBLEMS MORE FREQUENTLY. THE FIRST PROBLEM THAT OCCURS EVERY TIME I DRIVE MY VEHICLE IS WHEN I AM DRIFTING DOWN HILL, NOT ON THE BRAKE OR GAS. MY ENGINE REVS LIKE THE VEHICLE IS IN NEUTRAL AND I'M STEPPING, BUT IT DOES NOT ACCELERATE, AND MY RPM SHOOTS UP BETWEEN 4 AND 5. THIS HAPPENS ALL WHILE GOING AROUND 15-25 MPH. THE ONLY WAY TO GET THIS TO STOP IS TO SLAM ON THE BRAKES, OR SHIFTING INTO NEUTRAL. I AM ALSO EXPERIENCING AN ACCELERATION IN SPEED WHICH HAPPENS WHEN I'M COMING TO A STOP AT A RED LIGHT OR STOP SIGN. I TOOK MY VEHICLE BACK OUT TO RON LEWIS IN CRANBERRY TOWNSHIP ON JULY 24, 2015 WITH APPROXIMATELY 7,700 MILES ON IT AND EXPLAINED THE PROBLEMS CONTINUOUSLY OCCURRING. I DID RESEARCH ONLINE TO SEE IF OTHER PEOPLE WERE HAVING SIMILAR ISSUES WITH THEIR CHEROKEES AND FOUND SEVEN PAGES OF COMPLAINTS FROM 2014 AND 2015 CHEROKEE OWNERS ALL HAVING THE SAME, OR SIMILAR ISSUES. I SHOWED THIS INFORMATION TO A SERVICE ADVISOR SO THEY WERE AWARE I WASN'T THE ONLY OWNER HAVING THESE PROBLEMS. WHEN I FINALLY HEARD BACK FROM THE DEALERSHIP THEY TOLD ME THEY CHECKED FOR ANY SOFTWARE UPDATES AND THAT I HAD ALL THE LATEST UPDATES. THEY THEN INFORMED ME SINCE THERE WERE NO CHECK ENGINE LIGHTS ON THERE WAS NOTHING MORE THEY COULD DO FOR MY VEHICLE. SATURDAY JULY 25TH I TOOK A VIDEO DRIVING DOWN HILL BETWEEN 15-19 MPH, ENGINE REVVING VERY LOUD LIKE THE VEHICLES IN NEUTRAL, AND MY RPM ACCELERATING PASSED 4. I CALLED THE SERVICE ADVISOR LETTING HIM KNOW AND I HAVEN'T HEARD ANYTHING BACK FROM THE DEALERSHIP YET.

Mileage: 6,000

BACKED OUT OF DRIVEWAY THEN WARNING LIGHT/SYMBOL AND TONE CAME ON THAT THE 4 WHEEL DRIVE SYSTEM WAS UNAVAILABLE AND SERVICE REQUIRED, SERVICE AIRBAG WARNING CAME ON AS WELL AS SERVICE PARKING BRAKE, LIMPED BACK INTO DRIVEWAY BARELY. TURNED VEHICLE OFF RESTARTED STILL GETTING WARNINGS AND TRIED TO MOVE VEHICLE MOTOR REVVED BUT VEHICLE DIDN'T MOVE FORWARD OR REVERSE. GOT ANOTHER WARNING TO PUT VEHICLE INTO PARK THEN SELECT GEAR. CURRENTLY WAITING FOR TOW TRUCK. JEEP WON'T MOVE IN DRIVE OR REVERSE NOW. SUSPECT TRANSMISSION ISSUE.

Mileage: 4,182

I BOUGHT A PRE-OWNED CERTIFIED JEEP CHEROKEE 2014 FROM DAVID'S DODGE, JEEP, AND CHRYSLER LAST WEEK MONDAY, JUNE 6TH, 2015. I HAD A MAJOR ISSUE OCCUR A WEEK LATER ON THE HIGHWAY WHILE TRAVELING 65 MPH THE CAR LOSS TRACTION CONTROL, 4 WHEEL DRIVE, AND THE ABILITY TO ACCELERATE. I WAS IN A CATTLE SHOOT AND HAD TO COAST THE CAR DOWN THE HIGHWAY TO PULL OVER. A SERVICE ENGINE LIGHT ALONG WITH WARNINGS ABOUT THE TRACTION CONTROL AND TRANSMISSION WERE SHOWN. I PULLED TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK WHICH RESULTED IN A HARD JERK FROM MOVING THE CLUTCH FROM DRIVE TO PARK. I RESTARTED THE CAR AND THE CAR WAS IDLING AT AN ABNORMALLY HIGH RPM. I PUT THE CAR IN DRIVE AND NOTICED A JERK ONCE AGAIN WHEN MOVING THROUGH THE GEARS. THE CAR ALSO SHIFTED VERY HARD FOR ABOUT 45 MORE MILES. I CALLED THE DEALERSHIP WHO INFORMED ME THAT MY CAR REQUIRED AN UPDATE TO THE TRANSMISSION WHICH WAS PREFORMED THAT DAY. AS AN ENGINEER I FIND IT UNACCEPTABLE THAT THE DEALERSHIP SOLD A CAR WITH THE POTENTIAL TO CRASH ON THE HIGHWAY DUE TO NEGLIGENCE WITH REGARDS IGNORING A CRUCIAL UPDATE LIKE THE TRANSMISSION. AFTER THE UPDATE TO THE TRANSMISSION THE CAR IS SHIFTING VERY HARD FROM GEAR TO GEAR AND SEEMS TO BE GIVING A SHALLOW SHIFT TO 1ST GEAR WHEN THE CAR IS AT A COMPLETE STOP. MONDAY, 13TH, 2015, I HAVE AN APPOINTMENT FOR TWO OTHER ISSUES A SQUEAK IN THE REAR PASSENGER SEAT AND AN INTERFERENCE ISSUE WITH THE SIRUSXM. AS AN ENGINEER IT IS OBVIOUS THAT THERE IS A DEEP UNDERLYING PROBLEM WITH THE 9 SPEED TRANSMISSION I WILL BE ASKING FOR THE DEALERSHIP TO REPLACE THE TRANSMISSION AS THE UPDATE WAS NOT EFFECTIVE CAUSING ROUGH SHIFTING AND A LOSS OF ACCELERATION IN THE SHIFT FROM HIGH TO LOW GEARS.

Mileage: 8,600

WHEN GOING FROM A STOPPED POSITION ACCELERATING THERE IS AN OBVIOUS SHAKE OR SHIMMY IN THE FRONT END OF THE VEHICLE. THIS SEEM TO BE MORE PREVALENT WHEN TURNING RIGHT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES NOW. THEY HAVE ROTATED THE TIRES, BALANCED THE TIRES AND PUT 2 DIFFERENT REPLACEMENT PARTS ON (I AM UNSURE AS TO WHAT THE PARTS ARE) AND NONE OF THESE THINGS HAVE SOLVED THE PROBLEM.

Mileage: 2,900

I RECEIVED A SAFETY RECALL NOTICE OVER 8 MONTHS AGO FROM FCA--P60. NHTSA# 14V-634. IT INVOLVES THE ALTERNATOR DIODES THAT MAY EXPERIENCE A RAPID FAILURE. THE PARTS ARE STILL NOT AVAILABLE FROM JEEP. MY DEALERSHIP HAS PUT ME ON A "WAITING LIST." OBVIOUSLY THE RESPONSIBILITY IS ON JEEP--NOT THE DEALERSHIP. CONSIDERING THE POTENTIAL DANGER OF THE ALTERNATOR FAILING, CAN SOMEONE INTERCEDE? THIS IS A TRAGEDY WAITING TO HAPPEN TO THE AFFECTED DRIVERS. (SEE REDACTED PARAGRAPH FROM RECALL NOTICE BELOW). THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE.

THE JEEP CHEROKEE HAS A PLASTIC SKID PLATE UNDERNEATH. THE FIRST INCIDENT HAPPENED WHEN I HIT A PUDDLE OF WATER, PULLING THE FRONT EDGE OF THE SKID PLATE LOOSE. AT THAT POINT, ANYTIME MY SPEED REACHED 45MPH IT WOULD VIBRATE, MAKING A VERY LOUD NOISE. I CALLED THE DEALERSHIP AND TOOK IT IN THE NEXT MORNING. THE TECH SAID HE SEES THIS ALL THE TIME, THE PLATE IS HELD ON WITH PLASTIC BOLTS. THEY REPAIRED IN 30 MIN, NO PAPERWORK. THE SAME THING HAPPENED AGAIN IN FEB2015. I TOOK THE VEHICLE IN TO THE DEALERSHIP FOR AN OIL CHANGE AND ASKED THAT THEY RE-SECURE THE SKID PLATE. I WAS ADVISE IT WAS DONE. IT HAPPENED AGAIN IN MAR2015, AND I RETURNED TO THE SAME DEALERSHIP FOR THIS PROBLEM, ALONG WITH SEVERAL RECALLS. I WAS TOLD THEY WOULD PUT METAL SCREWS IN TO REPAIR IT. THE 4TH TIME IT HAPPEND WAS JUNE2015, MILEAGE APPX 7500. THIS TIME WAS MUCH WORSE THAN PRIOR, AS WHEN THE SKID PLATE CAME LOOSE, THE PLASTIC WAS FLIPPED UNDER SO IT WAS DRAGGING THE GROUND AT ALL TIMES (NOT JUST VIBRATING AT INCREASE SPEED).

Mileage: 3,000

STARTED CAR IN THE GARAGE, PUT THE CAR IN REVERSE AND THE DASH LIGHTS WERE BLINKING AND THE RADIO DISPLAY FLASHED AND SAID SERVICE TRANS AND THE SERVICE TRANS STAYS LIT. HAD THE CAR TOWED TO THE FULLER DEALER ON RT 22. SOMERVILLE NJ. GOT THE CAR BACK 8/8/14. THE TRANSMISSION CONTINUES TO GIVE ME PROBLEMS WHILE SHIFTING. AT TIME I CAN STEP ON THE GAS TO ACCELERATE AND THE CAR DOESN'T MOVE THAN ALL OF A SUDDEN WILL RUSH FORWARD. SLOWING DOWN AND GOING AROUND A TURN IS THE WORST BECAUSE STEPPING BACK ON THE GAS THE CAR FEELS AS IF IT'S GOING TO STOP THEN AT ONCE IT WILL RUSH FORWARD AS IF I WAS STEPPING ON THE GAS ALL THE WAY TO THE FLOOR. HAD THE CAR BACK AND ON 8/21 WAS PULLING OUT OF THE DRIVEWAY AT WORK AND HEARD A TERRIBLE GRINDING NOISE AND LOST ABILITY TO STEER THE CAR. HAD IT TOWED AND THE DEALER CALLED THE NEXT DAY TO TELL ME THAT THE LEFT FRONT AXLE HAD SNAPPED AND WAS PROBABLY A DEFECTIVE ONE FROM THE MANUFACTURER. I WANT TO GET RID OF THE CAR BECAUSE I DON'T FEEL SAFE DRIVING IT. I'M AFRAID IF I EVER NEED TO STEP ON THE GAS TO GET OUT OF THE WAY OF SOMETHING, I WILL NOT BE ABLE TO AND WILL BE INVOLVED IN AN ACCIDENT. TERRIBLE TRANSMISSION AND WILL BE DISCUSSING MY CONCERNS WITH MY LAWYER.

Mileage: 1,348

WHILE DESCENDING DOWN A HILL WITH A MODERATE SLOPE, I APPLIED LIGHT BRAKING TO SLOW MY 2014 JEEP CHEROKEE SLIGHTLY. DURING THE LIGHT BRAKING, THE VEHICLE SUDDENLY SHIFTED INTO A LOWER GEAR AND THE ENGINE RPM INCREASED FROM APPROXIMATELY 1500 RPM TO 3000 RPM. THIS WOULD SEEM TO BE NORMAL, EXCEPT THAT RATHER THAN SLOWING THE VEHICLE DOWN, THE LOWER GEAR ACTUALLY CAUSED IT TO SPEED UP, WHICH THEN REQUIRED MORE BRAKING. THIS HAS HAPPENED SEVERAL TIMES, FORTUNATELY, THE ROAD CONDITIONS WERE GOOD. IF THIS SHOULD OCCUR DURING WET OR ICY ROAD CONDITIONS, THERE IS A GOOD CHANCE THE VEHICLE WILL SKID. THE TRANSMISSION HAS ALSO SLIPPED DURING ACCELERATION, WHICH CAN ALSO CREATE SAFETY HAZARDS, AS WELL AS FUTURE QUALITY ISSUES. FCA HAS HAD MANY ISSUES WITH THE TRANSMISSIONS IN THEIR NEW JEEP CHEROKEES, BUT DO NOT APPEAR WILLING TO FIND A SERIOUS SOLUTION TO A SERIOUS PROBLEM. PLEASE CONSIDER FORCING A RECALL ON THE 2014 JEEP CHEROKEE, BEFORE SERIOUS SAFETY ISSUES BEGIN TO OCCUR.

Mileage: 16,438

2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THEY CAN'T FIND PROBLEM. NO CODES THEY SAY AND CAN'T DUPLICATE WHEN THEY DRIVE IT AROUND THE BLOCK.CAN'T WAIT TO HEAR WHAT THEY SAY TOMORROW. CAR HAS NEEDED 5/6 UPDATES SINCE I BROUGHT IT HOME MARCH 2014.ONE OF THE UPDATES WAS AFTER THE FIRST INCIDENT. SOMETHING CALLED A 'SNAP RING' .I JUST HAD IT IN FOR OIL CHANGE A MONTH BEFORE.I ALSO HAD AN OILS CHANGE A MONTH BEFORE THE SECOND INCIDENT. THEY SAID NO UPDATES THAT DAY BUT IT NEEDED 4 WHEN I BROUGHT IT IN AFTER LAST WEEKS INCIDENT.ALL 3 TIMES THE ELECTRICAL WAS STILL ON.NICE TO KNOW I CAN DIE IN A FIREY CRASH BUT STILL LISTEN TO TUNES. I HOPE YOU CAN HELP. WHAT AN I SUPPOSED TO DO?

Mileage: 25,000

DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER AND IT SEEMED FINE. BUT ON 5/20/15 WE EXPERIENCED THE SAME PROBLEM. THE DEALER SAID THEY REPROGRAMMED THE ELECTRONICS AND ROAD TESTED THE CAR AND ALL WAS WELL. ON 6/4/15 WE HAD THE SAME FAILURE. WE JUST MISSED HAVING ANOTHER VEHICLE RUN INTO US SINCE THE CAR JUST STOPPED IT'S FORWARD PROGRESS. THE DEALER HAS THE CAR NOW. THE SAID THEY HAVE NO IDEA AT THIS TIME (3:00 PM) WHAT THE PROBLEM COULD BE. THE FIRST TWO FAILURES WEREN'T BAD BECAUSE WE WERE THE ONLY VEHICLE ON THE ROAD. THE THIRD FAILURE NEARLY CAUSED AN ACCIDENT. I JUST SPOKE WITH THE SERVICE DEPARTMENT. THEY SAID THE VEHICLE HAD FAILED DURING A TEST DRIVE, BUT THEY CANNOT ISOLATE THE FAILURE AT THIS TIME.

Mileage: 14,000

ON 3/17/2015 I TOOK MY VEHICLE TO LOCAL JEEP DEALER FOR 2 SEPARATE RECALLS- ONE FOR THE AIRBAG AND ONE FOR THE TRANSMISSION. I HAD NOT HAD ANY PROBLEMS WITH THE VEHICLE BUT HAD RECEIVED A NOTICE IN THE MAIL ADVISING ME OF THE RECALLS. AT THAT TIME AN ELECTRONIC TRANSMISSION "UPGRADE" WAS MADE. WHEN I LEFT THE SERVICE THE TRANSMISSION WAS "MISSING" AND WHEN I CALLED THE SERVICE DEPT I WAS ADVISED THAT IT MAY TAKE A FEW DAYS FOR IT TO NORMALIZE. I TOOK THE VEHICLE BACK ON 3/26 AND THE SERVICE DEPT MANUALLY REPROGRAMMED THE TRANSMISSION. THIS STILL DID NOT FIX THE PROBLEM AND I TOOK THE VEHICLE BACK ON 4/14 AND THEY TRIED ANOTHER FIX WHICH DID NOT FIX THE PROBLEM. I THEN TOOK THE VEHICLE BACK ON 5/5 AND THE SERVICE DEPT CONTACTED JEEP AND WAS ADVISED THAT THEY WERE WORKING ON DEVELOPING A NEW SOFTWARE BUT THAT IT MAY BE A FEW MONTHS BEFORE THIS WAS AVAILABLE. I WAS ADVISED TO TAKE THE VEHICLE HOME AND THEY WOULD CONTACT ME. THE VEHICLE TRANSMISSION COMPLETELY STALLS ON AN INCLINE AND ALMOST COMPLETELY COMES TO A STOP. THE VEHICLE ALSO SKIPS GEARS WHEN TRYING TO PRESS THE GAS AT TIMES. I WAS ADVISED THAT THIS HAD HAPPENED TO OTHER JEEP VEHICLES WHEN THE "UPGRADE" WAS DONE BUT THAT THE PROGRAM TO FIX IT WAS STILL BEING WORKED ON AND IT MAY BE SOME TIME. THIS IS A SAFETY CONCERN AS WE ALMOST GOT REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION MISSED GEARS AND WOULD NOT GO. THE OTHER SAFETY CONCERN IS THE ALMOST COMPLETE STALL ON AN INCLINE. THIS VEHICLE IS MADE TO CLIMB ROCKS AND GO IN DIFFERENT WEATHER CONDITIONS AND THIS COULD CAUSE A MAJOR ACCIDENT.

Mileage: 26,996

UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEALER GAVE ME A LOANER BUT 13 DAYS IN THE SHOP TO REPLACE SUCH ITEMS ON A VEHICLE LESS THAN A YEAR OLD IS SERIOUSLY CONCERNING!

Mileage: 14,415

2014 JEEP CHEROKEE WRANGLER 2.4L 4WD. VEHICLE SHUTS DOWN COMPLETELY DURING DRIVING OPERATION. THIS HAS HAPPENED OFF AND ON SINCE LAST FALL (2014). HAPPENS MULTIPLE TIMES DURING COMMUTE, INCLUDING WHEN ENGINE IS FIRST WARMING UP AND WHEN VEHICLE HAS TRAVELLED FOR SOME DISTANCE. SOME DAYS IT DOES NOT OCCUR AT ALL. ENGINE TEMPERATURE SEEMS TO HAVE NO RELATION TO INCIDENTS. SPEED HAS NO RELATION AS IT HAS OCCURRED AT 5MPH UP TO 65MPH. AMBIENT TEMPERATURE HAS NO RELATIONSHIP AS THE TEMP HAS VARIED FROM 0 TO 80 DEGREES F. TOOK TO CHRYSLER DEALERSHIP SHOP ON 12/30/14 - CHRYSLER DEALERSHIP SHOP DID NOT FIND CAUSE BUT DID UPDATE BCM BASED ON TSB. PROBLEM CONTINUES TO OCCUR. 5/20/15 - 2015 JEEP CHEROKEE BACK IN SHOP FOR SAME ISSUE.

Mileage: 22,500

I BOUGHT THIS JEEP AT CROWN CHRYSLER JEEP IN CHATTANOOGA, TN. MY TRANSMISSION KEEPS HAVING PROBLEMS. THE CAR SHAKES ROUGHLY WHEN SHIFTING. I BROUGHT THE CAR SEVERAL TIMES TO THE DEALERSHIP AND ASK FOR ADVICE. THE DEALER SAYS THERE IS NOT FIX FOR THE PROBLEM.YET, JEEP CONTINUES SELLING THE CAR TO CUSTOMERS. I HAVE CONTACTED FIAT/JEEP/CHRYSLER AND THEY SEEM NOT TO CARE ON THE PROBLEM AND CONTINUE SAYING THEY ARE WORKING TO FIX PROBLEM. PLEASE HELP, FORCE THIS PEOPLE TO MAKE IT RIGHT.

Mileage: 11,000

RECALL P37. WE HAVE BROUGHT OUR VEHICLE INTO THE DEALER, STEW HANSEN DODGE ON HICKMAN AVE IN CLIVE, IOWA IN DECEMBER 2014 AND WAS TOLD IT WOULD TAKE 2 WEEKS TO ORDER THE PARTS TO FIX THE REAR SHOCKS BECAUSE AFTER INSPECTING THE VEHICLE THEY DETERMINED THAT IT WOULD NEED TO BE REPLACED. WE NEVER RECEIVED A CALL FROM THEM ABOUT THE ISSUE. WE CONTACTED THEM AGAIN AND TOOK IT IN TODAY, MAY 15, 2015 TO GET IT FIXED AND THEY NEVER FIXED IT AGAIN BUT WROTE ON THE SHEET THEY ORDERED THE PARTS BUT NEVER TOLD US THEY FAILED TO COMPLETE THE RECALL. THIS LOCATION REFUSES TO FIX OUT VEHICLE.

THE TRANSMISSION IS LATE TO PUT INTO GEAR. IT IS A VERY HARD AND LATE SHIFT. WHEN COMING TO A STOP THE VEHICLE WILL NOT GO AFTER STOP, ALMOST LIKE PUTS ITSELF INTO NEUTRAL AND WITH ENOUGH GAS WILL POP BACK INTO DRIVE. HAS HAPPENED MANY TIMES WHEN COMING OUT INTO TRAFFIC MAKING IT VERY UNSAFE AND NEARLY CAUSING ACCIDENTS. *TR