2015 JEEP CHEROKEE Power Train Problems

My transmission failed and was not connecting with the driver train any more. The Jeep only has 112k miles on it. This recall mentions the transmission teeth being broken/wore down and creating an issue. NHTSA Campaign #:: 20V343000 I never got anything about this recall. My cost to replace the transmission was $4700.

I’m submitting a complaint regarding a Power Transfer Unit (PTU) failure on my Jeep (VIN: [XXX] ), which affects the drivetrain and vehicle propulsion. On 11/26/2025, my vehicle was evaluated by Ourisman Chrysler Dodge Jeep Ram of Bowie after dashboard warnings “Service 4WD” and “Service Shifter” appeared. The dealership diagnosed a PTU failure, provided a $3,835 estimate, and stated the required part is on national backorder with no availability date. The dealership also stated that if/when the part does become available, it is limited and can only order one part each month. Due to this failure, the vehicle may lose partial or complete drivetrain power while driving, potentially rendering it inoperable or impairing control, creating a safety risk, especially at highway speeds. Because the replacement part is unavailable with no foreseeable availability date for any customer experiencing this issue, the vehicle cannot be repaired at this time. This leaves me to operate a vehicle with a known drivetrain defect or remove it from service indefinitely, leaving me without transportation. Following my visit, I located a Jeep PTU warranty extension letter covering failures for 8 years/150,000 miles, confirming manufacturer awareness. No safety recall has been issued, as confirmed on [XXX] . The PTU failure was inspected and confirmed by the dealership. The manufacturer has not performed a physical inspection. I contacted Jeep Case Management regarding warranty coverage and next steps; despite providing documentation, Jeep has not offered a repair solution or timeline. I was advised my case could not remain open unless the vehicle was left at the dealership indefinitely, which is not feasible. I'm submitting this complaint so NHTSA is aware of this PTU issue, warranty coverage without available repair parts, and absence of a recall. The vehicle can be inspected by NHTSA upon request. I'm available to provide documentation and can be contacted via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexpectantly and not accelerating at an expected rate, causing other vehicles almost to hit me about 4 times within 1 week starting last week around 12/8/25, because my vehicle is not moving at the expected rate during yielding, changing lanes, etc. I took it to the shop and reported this issue, and they informed me that this vehicle has serious oil leaks and multiple parts that have failed involving the oil filter housing, engine valve cover, engine intake manifold gasket, etc. I have attached a list of parts that have failed in this vehicle from the repair shop for your records and can make available the parts upon request. My repair shop has told me that they have had to repair MULTIPLE other cars of this make and model for the same reason/ failed parts across multiple years up to until about 2021, but that the company repaired it on more current models, which clearly indicates that this is a KNOWN issue for prior models. This company has an obligation to protect its customers and conduct a full recall on prior models to correct this issue, in order to prevent serious injury or death of the public! I trust you will investigate this matter thoroughly.

My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy.

The PTU spline issues already recalled on 2017-2019 year Jeep Cherokee and other Stellantis vehicles, is affecting my 2015 Jeep Cherokee. See NHTSA Campain Numbers 25V011000, 23V302000, 20V343000.

Why does a service shifter notes appear on the dashboard of my 2015 Jeep Cherokee latitude? Thank you

My Jeep has been returned to the Dealership I purchased it from now for the 3rd time to have the Rear Differential completely replaced. The first time, because the Rear Differential axle seal was leaking. The 2nd time, the rear differential had another axle seal leak. This is now my 3rd time where I have dropped off my Jeep because of a noise coming out of the Read Differential, and the Dealer states it needs to be replaced, with under 1 year from the previous replacement. My Jeep has been sitting in the Dealership since Oct. 17 and the dealer is saying that Stallantis has over 400 of these rear differentials on back order. On Friday November 14, will be 5 weeks and now I cannot get my Jeep back, because the Dealership is saying the manufacturer has no estimate for when a new Rear Differential will be available. This has been a major defect since I purchased the vehicle as well as other Jeep owners saying the same thing. Now my dealership cannot release my Jeep, due to the mechanical breakdown, and I may never get my Jeep back due to Stallantis not manufacturer the parts fast enough for dealers to make the necessary repairs. I need someone's help!

Vehicle stopped moving forward as I was driving without warning and would not shift into any gear, not even neutral, pressing the accelerator was not responding. If I had been in high rate of speed road traffic, this sudden loss of forward motion could have been catastrophic. The vehicle was towed to the same dealer that performed the recall repair that was supposed to prevent this incident from occurring, results are attached. There were no warning lights or signs of an impending problem. The car has been towed back to my driveway.

The contact owns a 2015 Jeep Cherokee. The contact received notifications of NHTSA Campaign Numbers: 20V343000 (Power Train) and 23V338000 (Electrical System, Structure). The contact stated that while driving 40 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact was unsure if any warning lights were illuminated. The contact pulled over to the side of the road and turned off the vehicle, and Jeep Roadside Assistance was contacted. The vehicle was towed to the dealer, and the vehicle was repaired. The contact stated that on a separate occasion, the parking brake failed to disengage. The contact left the vehicle parked. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that on a separate occasion, the liftgate opened independently. Due to the failure, water entered the vehicle during a rainstorm. The contact stated that the liftgate failure persisted. The contact stated that there was mold on the seats, ceiling, dashboard, compartment area in the rear of the vehicle, and the spare tire location. The vehicle was taken to the dealer. The dealer refused to inspect or repair the vehicle due to safety concerns for their employees. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

Mileage: 49,000

My 2015 Jeep Cherokee Vin [XXX] threw a code on the ptu.I saw that it had a extended warranty on the car. When i took it to the dealer they informed me that car was imported to canda when bought. The car was brought back to United States work was done on the powertrain twice while the car was in Us and extended warranty was then issued for the ptu.The dealer told me the car was pending a recall as of yet the vin was not issued for recall. When i contacted Chrysler they informed that since the car was imported to Canada that warranty was voided. If possible to know if my car is coming up on recall list. Or if i can get further assistance in this issues i never know that a car can get imported to Canada then back to Us would have these issues. I was not informed by the dealer that i bought the auto from that the car was imported from Canada i never know that it would be an issues on this matter I wouldn't have bought the car had i known this issues i would be facing .Any help or guidance in this matter would be appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the “Service 4WD” warning light was illuminated. In addition, the “Service 4WD” warning light was flashing on and off. The vehicle was taken to an independent mechanic, where it was diagnosed with a power transfer unit failure. The contact was informed that the power transfer unit needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was then taken to the dealer, where it was diagnosed with a power transfer unit failure. The contact was informed that because the connection point was worn, the power transfer unit needed to be replaced. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

Mileage: 102,000

Service shifter warning came on while driving, had to put the vehicle back into automatic mode since manual shifting (paddle shifting) stopped working.

UNKNOWN - The "Service 4WD" and "Service Parking Brake" warning lights are on. My mechanic said that the PTU needs to be replaced and that this is a known issue with this model. It should be a recall item.

UNKNOWN - The "Service 4WD" and "Service Parking Brake" warning lights are on. The mechanic said that the PTU needs to be replaced and that this is a known issue with this model. That part is on backorder because the issue evidently is very common with this model. It should be a recall item.

The contact owns a 2015 Jeep Cherokee. The contact stated that upon starting the vehicle, the message "4-WD Service Needed" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the PTU was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 82,000.

Mileage: 82,000

Continual problems with Power train led to replacement of the Power Transfer Unit at 94,910 miles [ under warranty ] The vehicle is not usable when the PTU fails. The vehicle will slam into gear hard, or fail to move for a few seconds when trying to take off from a stop sign and then slam into gear. Very dangerous when pulling into traffic. Now after experiencing the same erratic behavior at 123000 miles , i took the jeep back to the same dealer only to find the Power transfer unit again must be replaced. The replacement only lasted about 28,000 miles. I am retired, this jeep has not been abused nor driven off road. This could cause an accident or strand me somewhere making me afraid to drive it. This problem seems to occur often with this model and also has reduced the value of this vehicle .

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds and depressing the accelerator pedal, the Electronic Throttle Control warning light illuminated on several occasions. The vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. The contact stated while driving approximately 35 MPH off an exit ramp, the accelerator pedal was depressed and the RPMs increased, but the vehicle failed to accelerate. The contact stated that the failure had mainly occurred while driving between 2nd and 3rd gear, and between 1st and 2nd gear. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The vehicle is exhibiting all the same mechanical issues as others that have been covered under a recall pertaining to the Power Transfer Unit (PTU). I took it to an authorized dealer and they discovered the input splines on the PTU are worn badly and suggested a PTU replacement as well as a rear axle replacement. They did the software update to reprogram the PTU and that was supposed to correct the issue. I had to pay for the software update, whereas, yet again this update was covered on other Jeep Cherokee's of the same make, model, and year. The dealer is saying that I will have to pay out of pocket for the PTU, and rear axle replacement since my 2015 Jeep Cherokee Limited does not have the particular recall for its VIN number. This vehicle is a safety risk to drive with these unaddressed issues that others have had addressed previously. I am told by the dealership that the vehicle is not unsafe to drive as is, however, NHTSA previously qualified these vehicles to be unsafe that have these issues pertaining to the recall previously referenced. Since I am told by the dealership that the vehicle is safe to drive as is and furthermore, the vehicle is not covered for a recall repair for the issue I am experiencing, I will continue to drive the vehicle with the safety concern, however, I am not responsible for anything that may result from driving it in the current condition.

My car is hesitant in changing gears. I must put it in drive before it will go in reverse

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 65 MPH, the transmission slipped into neutral, and the check engine, ABS, and traction control warning lights illuminated. The message "Service Transmission" and "Service Parking Brake" were displayed, and the vehicle lost automotive power. The contact pulled over and restarted the vehicle. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the transmission wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,000.

Mileage: 142,000

This vehicle is driven by my [XXX] daughter. The service 4x4 light came on . I took it to the dealer and they told me they updated the software. Well not even a week later the 4x4 light was back on and the ABS light. My daughter called me in a panic because the brakes were locking up. She was able to get the truck to the shoulder. I had the vehicle towed to a Jeep Chrysler dealership. I paid over $2500.00 to have vehicle repaired to only have the same 4x4 light on. I took truck back to the dealership to be told that it’s the PTU on the vehicle. Which the service guy Mark said is a common problem with these vehicles. I asked him if it’s ok to drive and he said well the car could be a safety issue . So I did my own research and saw that there were recalls on this same year vehicle and I am questioning why my vehicle was not recalled. If this issue poses a highly likely safety issue than why isn’t all vehicle of 2015 Jeep Cherokee being recalled and the issue being fixed. My truck is still at the dealership and the cost to repair is over $3000.00 which is absolutely insane for Jeep to be aware of an issue in the manufacturing. I am lucky that my [XXX] daughter recognized an issue and had the wherewithal to get the vehicle in a safe location, and thank GOD that she wasn’t on the freeway. This is absolutely scary that people are made aware of something and do nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical system/Transmission malfunctioned causing engine to shift into neutral while driving and cause engine to shut down and refuse to start again. The issue seems to only happen whenever the engine is up to temperature and the fan is active. The vehicle has been inspected by a dealership and they said the throttle body was the issue, after replacement the issue still persists. There is no warning lights or symptoms. It will happen either at rest or in motion. I was driving yesterday and it happened after I had completed a lane change and was almost hit by a semi. This is not the first instance of it occurring.

Took vehicle to garage after hearing rattling sound, mechanic said that PTU shaft almost completely came off due to spline wear. He said there should be an active recall specifically for this issue, so referred us to Jeep dealership for repair. The Jeep dealership said that the only active recall is for the powered lift gate module. However, my VIN was not included in the W47 recall (NHTSA 20V-343), even though my vehicle has the same problem. The Jeep dealership wants to replace the entire transmission mount for $516, but the other mechanic states this will likely not fix the problem.

The vehicle shows "4wd system unavailable service required" i took the vehicle to the dealership where they stated the PTU transfer case is not shifting. Dealership did not fix and said it is not covered under the recall for the PTU.

The contact owns a 2015 Jeep Cherokee. The contact stated that the 4-Wheel Drive mode had become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the PTU had failed. The dealer advised the contact to continue driving the vehicle until the PTU failed completely because the vehicle could only be repaired under warranty after a complete failure of the PTU. The contact stated that the vehicle had failed to shift into gears as needed and had rolled away while parked. The contact stated that the vehicle required the parking brake to be engaged while parked. The contact stated while driving from a complete stop, the vehicle suddenly stalled and revved temporarily in the middle of an intersection. The contact was able to resume driving. The vehicle was taken to the dealer, where the failure could not be duplicated. The contact stated that while driving to the dealer the following day, the failure recurred, and the vehicle made abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the PTU had failed and needed to be replaced. The contact stated that the vehicle was repaired under warranty; however, the failure persisted. The contact stated that the vehicle was experiencing hard and erratic transmission shifts, was shuddering, and was making abnormal grinding sounds. The vehicle was taken back to the dealer, where the PTU was replaced a second time under warranty. The contact stated that while driving from the dealer, the 4-Wheel Drive Mode engaged unintendedly. The contact stated that the vehicle remained stuck in 4-Wheel Drive mode and was undrivable. The vehicle was towed to the dealer, where it was determined that the PTU, the transmission, and the drivetrain control module had failed. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 100,000.

Mileage: 100,000

at 21,734 miles the transmission has failed and cause the engine to rev to 5000RPM in park. service technician found excessive metal in transmission fluid and recommends replacing transmission, transmission cooler and transmission lines for $8085 plus tax. Technician was able to recreate the action of engine revving to 5000RPM once in park.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving approximately 60 - 65 MPH, the vehicle failed to accelerate and independently shifted to neutral, causing the vehicle to fail to accelerate. The check engine warning light was illuminated. The contact coasted to the side of the road and had the vehicle towed to a certified mechanic who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The mechanic retrieved NHTSA Campaign Number: 16V529000 (Power Train) from the website. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 101,500.

Mileage: 101,500

4WD stopped working shortly after purchase. Light comes on and off at will.

All Recalls for 2015 jeep Cherokee 2.4 wasn’t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn’t replaced during xb1 and x80 recall warranty. I was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. Constant dash notifications of throttle and shifter as well. I’ve already contacted legal advice and I just want my vehicle running properly, new vehicle or compensation. Everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.

Unknown

I am filing this complaint to report a seemingly common ongoing and worsening transmission issues in my 2015 Jeep Cherokee, which persist and have become significantly worse after receiving the U90 recall update and a subsequent TCM/PCM software update offered by Jeep. My vehicle shifted regular before the update After the update, the vehicle began exhibiting: •Harsh and delayed shifting •Sudden jerks and gear hunting during low-speed driving •Uncommanded downshifts •Severe hesitation from a stop, especially at intersections or in traffic •Loss of power under throttle, with unpredictable shifts These symptoms make the vehicle unsafe in daily driving — especially in traffic or at intersections — as it often fails to respond predictably when attempting to accelerate or shift gears. The transmission behavior feels erratic, and software updates have not resolved the issue. Despite the U90 recall and repeated visits to the dealer, the transmission continues to perform poorly and poses a safety concern. Other owners have reported similar issues post-recall. Jeep has not issued a full recall for these problems beyond software updates, which clearly do not solve the underlying mechanical or calibration issues Resolution Sought: I urge NHTSA to: •Investigate post-U90 transmission behavior in the 2015 Jeep Cherokee •Consider a formal recall or service campaign for the ZF 9-speed transmission (9HP) due to persistent performance and safety problems •Require Jeep to provide a permanent fix for affected owners

The contact owns a 2015 Jeep Cherokee. The contact stated that the 4WD Service light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the PTU, timing cover, and the head gasket were faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V343000 (POWER TRAIN) as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 69,000.

Mileage: 69,000

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 65 MPH, there was a thumping sound coming from the rear of the vehicle. The vehicle was taken to the residence. The contact stated that the following day, he observed condensation under the rear end of the vehicle. The vehicle was taken to a dealer where it was diagnosed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,002.

Mileage: 112,002

The 4WD unavailable notification is displayed on the Jeep. I took the vehicle to a mechanic, and was told that the Power Transfer Unit needs to be replaced. Currently in a battle with a Jeep dealership, over whether or not they should honor the extended warranty on the PTU.

The transmission has had issues since we purchased the vehicle. The issues sometimes makes you feel unsafe when accelerating. Issues include hard shifting in lower gears, jerking, lurching, and sudden surges when accelerating. I have complained multiple times to the dealership during routine maintenance visits. They have performed several software updates but does not seem to help.

This issue occurred when I started the vehicle. Control panel showing Service 4WD and Four-Wheel Drive Unavailable. The dealership retrieved code C14A7-97 (PTU Motor - Component or System Operation Obstructed or Blocked) noting internal damage to PTU...PTU needs to be replaced. Quote to replace over $10K. There is another safety recall for the PTU but this code is not covered. I do not see how normal driving could cause "internal damage" to the PTU and cannot understand how this does not relate to any already known issues with the 2015 Jeep Cherokee Trailhawk PTU system.

Car repeatedly says “Shift to Park” when in any gear.

Since I bought the car Periodic here and there hesitation when going from complete stop to pressing gas to go . Traffic coming towards us and still hesitant to go (sometimes had to pull to the side and other times finally caught on and went) so took it in for tune up had spark plugs replaced and over time periodic hesitation happening again. . Didn’t think much of it then maybe it’s the car (it was so infrequent) until the SVC 4WD light came abt a week n half ago and now the car has been in the shop since waiting to have the PTU replaced. Why was my car not recalled? And others have been. It only has Just under 100,000 miles on it. Currently at Lynch Chrysler Jeep in Mukwonago being worked on! Also just 4 weeks prior to that it was in for the standard ignition engine oil cooler .. (receipt attached) cracked so bad leaking oil every where. Repair shop said they’ve seen of half dozen of these in the shop in the past few weeks. . Part is made cheap and is plastic. Common prob why isn’t that recalled ? But better yet after that was replaced within 24 hours check engine light came back on for a defaulty oil pressure sensor that was part of the standard ignition engine oil cooler - at least was part under warranty due to it was just replaced. Then the SVC 4WD which is mentioned above, this is still being repaired (so no receipt yet just estimate) I guess there was a hold on ordering parts but now has been lifted and they got the part and started working on my car! Not sure if my car qualifies for a lemon or not .. but if this is how a jeep is made I will never buy another .. I’ve been without a car for over a month due to sitting in shops!!

PTU has been replaced out of pocket and will need to be again. Also when turning right it feels as if a fuel cut happens. Every other year has been addressed but mine has not been tho 2015 has been know to be one of the worst years

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 20 MPH, the vehicle made an abnormal grinding sound coming from the engine. The contact stated that the Service 4WD message was displayed and remained displayed. The contact stated the vehicle jerked while driving at slow speeds. The vehicle was taken to an independent mechanic where it was diagnosed with engine cooling, engine, and electrical system failures. The vehicle was not repaired. The contact researched online and related the failures to NHTSA Campaign Number: 15V676000 (ENGINE AND ENGINE COOLING), 15V041000 (AIR BAGS), and 20V343000 (POWER TRAIN); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and informed the contact that he would be receiving an email. The failure mileage was approximately 85,000.

Mileage: 85,000

4 wheel drive wont kick in

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal grinding sound. The vehicle was taken to the dealer, where it was determined that the power transfer unit needed to be replaced, but the part was on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 105,000.

Mileage: 105,000

On several occasions, I have been driving the vehicle when it suddenly shifted gears and lurched forward unexpectedly. This action is so powerful it feels like another car has hit me from behind. This was a transmission failure and is available for inspection. Both myself and my family members have suffered whiplash-like neck injuries from these repeated incidents. The automobile puts us at risk of colliding with another vehicle, shifting out of gear, and stopping in the middle of the road or highway while driving. The dealer checked the vehicle, and they could not reproduce the problem. The dealer has inspected the vehicle. There were no warning lamps, messages, or other symptoms of the problem prior to failure. The problem began in 2020 and has gotten worse over time. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving through [XXX] in Belfair, WA my 2015 Jeep Cherokee Trailhawk with the 2.4L started running rough and was jerking. As I entered the turn lane the Service Park Brake light flashed, my Jeep jerked to a stop and the emergency brake was turned on while I was still in Drive. I could not get the Emergency Brake to release even after putting my vehicle into park and pressing the brake pedal. I turned the Jeep off then back on but the Emergency Brake was still stuck on. I had to shut the Jeep off and get out of my vehicle on a very busy Highway to get my tools from the spare tire cargo. Upon retrieving my tools I noticed several inches of standing water in the spare tire area. I then popped my hood, disconnected the battery then reconnected the battery. This allowed the Emergency Brake to release so I could drive to the nearest parking lot. I was along an extremely busy State Highway for almost 10 minutes and nearly got hit by other vehicles including school busses and big rigs! My Jeep was towed to my home in Shelton, WA where further inspection showed water had been leaking from the lift gate. I removed all panels and found almost 4 inches of water where my spare sits, mold, water and moisture on and around the ECU and the Automatic Braking System and rust. The seals are good but when it rains the water finds its way in! These pictures are from after when I used my shop vac to get the water out. I found there is a recall for the exact same thing but only for Power Lift Gates. I do not have a Power Lift Gate but this is a major safety issue and should be recalled whether the 2015 Jeep Cherokee Trailhawk has a power lift gate or manual lift gate! A quick internet search shows so many other Jeep Owners without the Power Lift Gate have the same issue and complaints! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I own a 2015 Jeep Cherokee Limited. A week ago I was in a parking lot and reversing out of a parking space when a warning light came on "shift in park to start engine." The engine was running, however as I shifted to drive numerous lights on the dash board were flashing on and off. I shifted the vehicle to park, however when I shifted back to drive the vehicle was not moving forward when I stepped on the gas pedal. I shut the vehicle off and on and was able to shift to drive and move forward although multiple warnings were flashing on the dash board. I was able to drive back to my home. I turned the vehicle off and on and again shifted to drive, however this time the vehicle did not move forward, the same when I shifted to reverse. I have not taken my vehicle to a dealer or mechanic yet, so not sure what the issue is here, but I did see that there were over 900 complaints for power train on the NHTSA website and the most recent 2 or 3 recalls were describing very similar incidents to what happened to my vehicle.

The contact owns a 2015 Jeep Cherokee. The contact stated that the shifter light and the 4WD lights remained illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the lights had illuminated due to the transfer case failure. The contact was informed that the transfer case needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. The VIN was not available.

Mileage: 91,000

I had an incident in 2018 with the power transfer unit in this vehicle wherein I lost all control of the vehicle while driving. The dealer repaired it at that time. However, recently I was advised by the dealer that I am likely to have the same issue because the power transfer unit needs to be replaced and is a known issue yet for some reason my specific model is not included in the recall.

Hi, There are numbers of recalls and 3 of the recalls came back. I got engine light with the codes U0402 Implausible Data Received From TCM U0164 Lost Communication With HVAC Control Module TCM BCM and PCM needs to be reprogrammed or replaced. Also car is accelerating while cruise control is set. Fca satisfaction notice - R01 Fca recall - S55 Nhtsa recall - 16V - 529 Fca recall - U63 Nhtsa recall - 18V - 332 These 3 recalls need to be redone. Thanks

"Service Shifter" light comes on. When this happens, the 9 speed shifter stops working. Also, all of the vehicle information system shuts off.

Transmission issues since purchase. Chokes, shifts in and out of gear. Service shifter light. Dash Lights go on and off.

The Power Transfer Unit has been diagnosed by dealer as, "Internal failure within PTU obstructing shift". This unit automatically transfers power to a rear wheel or wheels whenever the front wheel or wheels loses traction/slips due to wet, slick surfaces. This action enables vehicle to regain traction and stabilize control of vehicle. Without it loss of traction cannot be corrected putting the vehicle at risk of a catastrophic accident. The dealer has not repaired this and it has been over two months that I continue to drive this vehicle. The reason dealer has not repaired as told to me is that the part is unavailable due to high demand indicating that this is not an isolated incident.

About six weeks ago the "check 4WD" light started coming on intermittently and would then go off. I had the car checked before a road trip (that we didn't take for safety reasons) and my shop found a 2020 recall (W48/NHTSA 20E-037) for "all Chrysler models." I brought the car to Jeep of Chicago on [XXX] and the diagnostic found metal particles in the PTU fluid. I then opened a case ([XXX]) with Chrysler, which I was told on [XXX] they cancelled without contacting me or Jeep of Chicago because my VIN wasn't associated with any recalls. I found that Chrysler recalled 2016/2017 Jeep Cherokees for this issue and I was told by service people at Jeep of Chicago and Fields Jeep they have had a number of Jeeps come in for this issue. I was quoted $2818.55 to fix this and want Chrysler to pay for this. I am hoping NHTSA can help with this as it is a known safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We bought the car brand new at Lithia Motors in Roseburg Oregon. After just a few months of driving, there was a noticeable clunk in the transmission at approximately 30-40 mph that occurred at random and included a shudder. The problem seemed to occur about every 3 or 4 days. We took the car to Lithia and they could not replicate the problem. Lithia did do some software updates. We were advised of a class action suit regarding the transmission. We made a claim and we were denied because they said we did not report the issues enough to Lithia. We appealed that because we told Lithia about the problem every time we took the car to their facility for oil changes. In December of 23 we had an issue with the car missing and took it to Lithia. The replaced injector one and advised there was minimal seepage from the oil filter. It was not explained that it was a transmission oil cooler. In [XXX] there was a code to service transmission. Minutes later the car was losing power and barely made it up the hill to our house. A return trip to Lithia and they said replacing the transmission cooler might resolve the problem but maybe not. A second opinion AAMCO said the same thing. The AAMCO mechanic showed me the transmission cooler and a puddle of oil that had settled below the leak in between the manifold. I told him I though that was the motor oil filter. On the way back home, the car again failed going up hill to our residence. The car is not safe to drive. There is potential for engine fire. I think a transmission oil cooler in the center of the engine near the manifold does not make a lot of sense. This car has 104,000 miles. I think there should be a safety recall on these cars to include full repair of the drive train. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hard shifting and jump forward while in low speeds

PTU completely bad...just purchased the vehicle and it went bad less than a month after

Electric Throttle Control. It will stop working randomly and when accelerating on the highway on the on ramp it will die down and go no more than 35 mph and will also do this when merging into traffic.. very dangerous

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated and the Service 4-WD message was displayed on the dashboard. The contact researched online and became aware of NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included. The vehicle was driven to a dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The dealer stated that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 205,000.

Mileage: 205,000

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart; however, the message "Please Shift to Park," was displayed even though the gear selector was already in park(P). After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 181,000.

Mileage: 181,000

PTU failed. This is a known engineering failure in these models and there is no recall for it.

The contact's son owns a 2015 Jeep Cherokee. The contact stated that on several occasions while in reverse(R), there was a repeated thump coming from the vehicle. The contact stated while driving at various speeds on several occasions, the transmission inadvertently shifted into Drive-2 and remained stuck in second gear. Additionally, the contact observed an unknown message that appeared, and the check engine warning light was illuminated. The vehicle was steered off the highway, shifted into park, and then back in drive; however, Drive-2 remained selected. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 158,323.

Mileage: 158,323

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the contact noticed a failure with the transmission. The contact stated the vehicle jerked abnormally. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 160,403.

Mileage: 160,403

SER 4WD lights and beeps went on they turn off and back on within 5 minutes. Took to a repair shop and they stated it’s a PTU. However can’t get it fixed because no parts are available . Repair shop said there has been recalls on this problem.

The service shifter light comes on intermittently on my 2015 jeep Cherokee latitude. Service shifter light comes on dash and all lights on the shifter assembly are solid red. The service shifter light will not go off until the car is turned off and back on. It causes the heads up display to be blocked until the vehicle is turned off to reset the lights. The transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. It does not have a solid time that it comes on. You can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. The jumper and bezel along with the shifter assembly has been replaced 2 times already. The first time it was replaced at my cost on April 8, 2022. The second time was replaced on November 30, 2023. My vehicle will be going into the dealership again because the service shifter light has come on again on July 14, 2024. This is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.

After the recall was completed on the drive spline and the software was updated the transmission started to hold gears, miss gears, and hard shift so badly at times where I almost was rear ended getting onto the highway numerous times.

Driving on highway and SVC 4WD indicator appeared then an alert message on dash saying sensor overheated and 4WD is no longer available. Had a loss of acceleration, poor shifting, and hard grinding noise coming from either the ptu or transmission.

Since very beginning, this vehicle has issue with shifting gears. In the middle of the road, it abruptly shifts the gears with scary noise and whole car vibrates like someone crashes you. I was in the dealer twice for this problem and there was a recall as well. But it didn't fix the issue.

El problema del carro está en los cambios . El carro se apaga emos pasado varias veces por riesgos . Sé a llevado varias veces a reglar. Y vuelve hacer lo mismo . Reporte recall w47

i had the "Service 4WD" light come on in my vehicle. Being concerned, I started researching what it could be. While looking into the issues I found that a lot of Jeep customers (all different models) are having PTU failures. Of course the diagnosis came back that I needed to replace the PTU. My concern is that from what I have read, the vehicle could just stop going into gear. How is it that other vehicles of the year and model are covered but mine is not. I've worked in the automotive industry for years and I understand production dates and all that, but if they are having so many issues why are any vehicle not covered? It seems to me that they know there is a major problem and not addressing it across the board. I have contacted Jeep and was explained all the things that are no longer covered on my vehicle, but nothing about the issue I am having, other than "Uh Yeah, that's not covered". It has soured my opinion of owning a Jeep. This is my 2nd Jeep, I also have an 06 Commander, which I am having to replace the engine in. At this point I think maybe I should just forget owning any Jeep vehicles because they don't stand behind their vehicles.

PTU transfer case issues. Hard drop/ jolt while driving causing issues. Saw other recalls for same issues for other Jeep cherokees of same year.

The contact owns a 2015 Jeep Cherokee. The contact stated while the vehicle was parked, she noticed fluid leaking underneath the rear end of the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the rear differential had fractured internally and needed to be replaced. The vehicle was repaired. Additionally, the contact stated while driving 45-50 MPH, the vehicle experienced hard shifting. There was no warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was taken back to the residence. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 115,000.

Mileage: 115,000

I have had this shifter on my car changed and serviced 4 times and I still have an issue. The car keeps saying service shifter everytime I reverse. Barking brake module needed to be replaced. Car roof was leaking causing major damage to my car. I have all paperwork of services. Jeep tells me that because my car is not under warranty they can not assist me. I spent about 5k on fixing this car alone not including payments. I took this car to who jeep referred I also took it to the dealership I brought it from and same issue until this day. I gave up!!!!

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at approximately 50 MPH, the message "Unable to Use 4x4 At This Time” was displayed. The vehicle was taken to the dealer where it was diagnosed that the rear end needed to be replaced because it was a sealed unit. The dealer stated that the parts were not yet available and were currently on backorder for a year. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 30-35 MPH uphill, the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull into a driveway. The contact stated that while shifting into reverse(R), the rearview camera engaged; however, the vehicle failed to respond, and the electric parking brake engaged independently. The contact stated that he disengaged the electric parking brake and shifted into drive(D); however, the failure recurred, and the parking brake engaged independently. The vehicle was towed to an independent mechanic, where it was diagnosed that the Power Transfer Unit Input Splines were fractured and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 16V529000 (Power Train). The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 110,000.

Mileage: 110,000

Transfer case recall. 2015 not included. Vehicle has 65,000 miles, looks new, no trailer hitch. First detected [XXX]. Still no part available, Jeep US not helpful, apparently "expedited " part three times. Clearly a manufacturer defect on all vehicles affected and should be covered. Jeep should pay for the part at this point and provide a vehicle while I am waiting, over two months since I was told to replace the part still no results. Car cannot be driven. Brakes can fail with this malfunctioning transfer case. Goss Dodge South Burlington VT has been very good it is out of their hands waiting for the part as well. Clearly it is a huge issue on these vehicles if the part is still not available. No warning signs, just got a "noise" in the front end. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I went to muffler man hearing a noise in the undercarriage and they found it to be in the powertrain area when I'm driving it, it sounds like the wheel spinning is missing skipping some of the teeth. When it happened I was in a left turn lane waiting to turn when I finally turned it sounded kinda like a pop noise then it started making grinding noise.

•What component or system failed or malfunctioned, and is it available for inspection upon request? A. The drive train PTU and it is available for inspection upon request. •How was your safety or the safety of others put at risk? A. According to FCA this problem could cause an accident as I could lose all power while driving if it fails completely while in motion and I have not been able to use my 4WD drive reliably when needed. •Has the problem been reproduced or confirmed by a dealer or independent service center? A. The problem is a known issue by FCA. At Safford Chrysler Jeep Dodge of Warrenton the service writer told me that my vehicle was not throwing out the right code for the work to be covered by warranty, however now Chrysler is saying that because my code C14A7-97 does not align with the codes under this "warranty" they will not cover this replacement. The codes that are under this warranty are P1720-00 and P215C-00. Chrysler is aware that this part is faulty and should be held responsible for fixing this as it could be deadly. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. Yes, I took my vehicle to Safford Chrysler Jeep Dodge of Warrenton on [XXX] to have a problem with the service 4x4 dash light continuously coming on diagnosed and repaired. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, the Service 4x4 MIL light started coming on almost daily. I first noticed the problem about 3 years after purchasing the vehicle and mentioned it to the dealer and they applied the [XXX] software patch. This did not fix the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were informed by our dealership, Kaiser Bros in Muncy PA (Jeff Lee; Service Advisor) that our power transfer unit is faulty in our 2015 Jeep Latitude which doesn't even have 100,000 miles on it. There are metal flakes in the power transfer units fluid, this could cause an accident as I could lose all power while driving. I initially reached out to Chrysler Jeep on 2/28/23 and was told that there was an extended warranty on this part JX1 until 2030 and to take it to the dealership to be fixed. The person at Chrysler did not ask for a code of any sort, however now Chrysler is saying that because my code C14A7-97 does not align with the codes under this "warranty" they will not cover this to be replaced. The codes that are under this warranty are P1720-00 and P215C-00. Chrysler is aware that this part is faulty and should be held responsible for fixing this as it could be deadly. Schenice, at Chrysler Jeep informed today there was a "warranty" for this specific code but that it expired on January 22nd 2023, we were never made aware of this or it would have been fixed as I have children I drive around with. Something that could be deadly should never have an expiration date on the warranty. We take our vehicle to Kaiser Bros. for all repairs and maintenance and this was never once brought to our attention.

The contact owns a 2015 Jeep Cherokee. The contact stated that while his son was driving at approximately 35 MPH, he heard abnormally loud rumbling sounds coming from the under the floorboards. The contact that stated that his son saw no warning light illuminated. The contact stated that his son drove the vehicle directly to an independent mechanic. The independent mechanic diagnosed the vehicle and determined that the transfer case bolts, and the Power Transfer Unit (PTU) needed to be replaced. The vehicle was not repaired. The contact stated that he contacted and informed the manufacturer of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20E037000 (Power Train). The failure mileage was approximately 105,000.

Mileage: 105,000

Randomly an audible alarm sounds and the dash indicates "Service Shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. I called the dealer and they said they were aware of issues with that, but no recall exists. I Googled the "Service Shifter" and my model vehicle and apparently it's a larger problem than the Dealer indicated on the phone. I was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. The error cleared but later intermittently reappears.

Transmission has a delay when taking off from a stop (2-3 second delay while accelerating before it shifts), had a message saying service airbag, service transmission, service park break then all messages disappeared.

Our 2015 Jeep Cherokee Trailhawk is being recalled for transmission and power lift gate. These parts cannot be fixed because the parts are not avaiable. Also they updated the navigation and UCONNECT and vehicles 2015-2018 are not eligible for the update. They changed from 3G to 4G. And our Jeep is not qualified. We went to another car dealer and were told because of the recalls which they have many on their lot, we were offered only 7000 dollars for trade. Because of the recalls, we need to get another vehicle.

I received an error message on the dash that the PTU failed which is a common failure on this Jeep. Mine was diagnosed by a local dealership. They informed me that the PTU ws determined to be ok, and the Transmission Control Module was actually at fault. After waiting for the part, which wasn't available due to the Stellantis strike. When I was waiting for the parts to come in, the dealer said I could drive the Jeep since it was electronic part failure and as long as I didn't engage the 4-wh. dr. to power the rear wheels, it would be ok to drive. When the TCM was received, I dropped the Jeep off for service. The part was replaced, error cleared, and test driven by the technician. The error message immediately returned. At this point, the technician decided to do a visual inspection of the drivetrain. He found the rear differential cracked all the way around, and all fluids had leaked out. If the rear differential had locked up or CV snapped off due to lack of lubrication, it could have caused a serious, possibly deadly accident. I feel the technician should have performed a complete inspection of the driveline first, before trusting the computer to correctly diagnose the problem. After talking to other Jeep Cherokee Trailhawk owners, it appears they had similar situations with the rear differential splitting open much too often for a front wheel drive midsize SUV.

The transmission 'locks' into neutral while at a light or stop or when trying to reverse. You must put the vehicle in to Park to reset the transmission. The engine will rev with the transmission 'locked' in a neutral state. Note: the vehicle was not moved into neutral. You are actively in drive or revs when it almost slips into the neutral state. The gear shift still shows in drive or revs, but the transmission is not engaged.

Loss of power while driving

“Service shifter” light during driving but goes away. Impossible to figure out how to repair because it doesn’t stay on. This is extremely dangerous and we are worried it would stop working in traffic and cause accident. Not to mention dealer won’t look at or repair it since it has no trouble codes when scanned.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. In addition, the vehicle would intermittently fail to start up after multiple attempts. The vehicle was taken to an independent mechanic where the contact was informed that the failure was likely related to the transmission. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2015 Jeep Cherokee. The contact stated that while attempting to start the vehicle, he became aware that the vehicle was not in park(P) but was instead in neutral(N). The contact had to shift the gear shifter back and forth to shift the transmission to park(P). The contact stated while driving at various speeds, the check transmission and transmission symbol warning lights would illuminate. The contact stated that due to the failure, the vehicle was unable to be shifted into park(P) while attempting to park the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be repaired. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the recall repair for NHTSA Campaign Number:16V529000 (Power Train) had recently completed on the vehicle and felt that the dealer did not complete the recall repair properly. The failure mileage was approximately 83,000.

Mileage: 83,000

Service shifter light Service shifter light came on and gear shift lights are all red; Reverse, Park, Neutral, Drive. Then a warning message flashed to service the air bag system and the 4wd needs servicing. This has happened three times. The first time it happened was at a stoplight. The second time it happened I could not leave a parking lot. The third time it happened I barley got it toy destination to park it. I have researched that this tends to be a problem with jeeps.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The vehicle hesitated while accelerating with an abnormal sound coming from the vehicle. The Service 4WD warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 99,490.

Mileage: 99,490

The contact owns a 2015 Jeep Cherokee. The contact stated that while his daughter was driving at 35 MPH, the transmission unintendedly shifted into neutral (N). Additionally, while stopped at a stop sign, the transmission was shifted into drive (D) when it unexpectedly shifted into neutral (N). No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 16V529000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2015 Jeep Cherokee. The contact stated while starting the vehicle, the 4WD warning light illuminated. The vehicle was taken to the dealer who stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included NHTSA Campaign Number: 20V343000 (Power Train). The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 30 MPH and depressing the accelerator pedal, there was an abnormally loud clunking sound coming from the rear of the vehicle. The contact veered to the side of the roadway. The contact stated that he turned off the AWD mode and the traction control, and the sound went away while driving. The vehicle was taken to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

Mileage: 116,000

While driving moderately at about 45 miles per hour I heard a clunk in the drivetrain and the vehicle would no longer propel itself and I was in the middle lane in traffic during rush hour. I nearly got hit three times attempting to get out of the middle lane. Once I got to the right lane I managed to coast up a driveway and coast backwards into a parking spot. My spouse is handicapped and the reason I keep a very good vehicle to transport her for Medical Appointments, especially. I contend that Jeep, Chrysler, Daimler, Fiat and all the others involved in the reason for this recall, knowingly and without regard for safety of their consumers assembled the transmission with the defectively machined transfer case for MONETARY reasons. I want my car repaired as a defective vehicle under the LEMON LAW act.

Rear Differential. It is available for inspection. Problem confirmed by 3 auto establishments. AAA, Jeep Auto Nation Dealership and John's Auto Care. Jeep dealer confirmed problem 7/10/23 and will order new parts. It was first discovered @ oil & filter change at AAA. I wanted the dealership to examine problem and confirm. Also, I had a third inspection to verify damage. Please see the attached verifications.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 55 MPH and depressing the accelerator pedal, the vehicle made an abnormal clunking sound and failed to respond. The contact veered to the side of the road and parked the vehicle; however, the vehicle rolled backwards. The contact engaged the electronic parking brake and the vehicle responded as needed. There was no warning light illuminated. The vehicle was towed to the residence. The contact contacted an independent mechanic, who informed him that the VIN was included in NHTSA Campaign Number: 20V343000 (Power Train). The dealer was notified of the failure and informed the contact that the recall remedy was a software update, and a repair fee would be charged for additional repairs. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,400.

Mileage: 88,400

PTU motor component issue. Jeep will not fix they state I’m out of warranty period. This was recalled for over 70k jeeps but not my vin and now jeep has over 700 on back order in Colorado alone. No one from jeep will assist me with fixing it or a car. They say it could be months! I need help and assistance as I can’t fix it or get the part to fix it. Can’t drive it and there is a safety issue with it on park even and lose power.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the Service AWD and service engine warning lights were illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer and the contact was informed that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

Mileage: 85,000

The Jeep Cherokee Latitude suddenly quit running on freeway with no warning. Car would not travel but coasted to a stop. She was lucky no one was close by or the car would have been plowed into from behind. This could have created a chain reaction pile up due to the busy freeway. Car is currently at a dealer and was evaluated for a faulty transmission and needs to be replaced. This was in a Jeep recall a few years ago but supposedly didn't cover my vin, S55. Now, Chrysler is leaving me to deal with their transmission problem. This is a major safety problem as mentioned in their recall.

-transmission sporadically slams into gear while changing gears. Feels like you got rear-ended. -Issues with front drivers side metal grinding noise.... Had it fixed @ the dealership.... 6 months later it's back.

Recently my service 4WD light came on in June 2023. My 4 WD system is completely unusable. It is deactivated according to system. It was on for a week before I could get into a shop. This has caused my Jeep to get stuck in gravel and spin out when trying to get grip as the system doesn't engage to help. My parking lot at work is gravel so this is a daily occurrence. This renders my Jeep and unusable in bad weather and or adverse conditions. We live in the mountains and not having this available makes it possible of getting stuck and being stuck. Which is a safety hazard for me. I could get hit by passing vehicles or if car ends up going into limp mode it could cause an accident. When I took in to shop/ independent service to have inspected and find out what was going on I was informed it is the PTU system and replacement parts are currently nearly impossible to get as there are backorders and parts are not able to be produced quick enough to meet demand of so many Jeep owners with the same issues. It could be up to a year to get fixed and is incredibly costly. If so many Jeeps are experiencing this same thing then it is a manufactuer issue. Why have they not recalled. I did call Jeep Monroe in Monroe WA and spoke with service and they verified there is a backorder with very long waitlist and no timeline for how long it would take for parts. And that this is a COMMON issue with Jeep right now.

POWER TRANSFER UNIT WENT OUT. SERVICE 4WD LIGHT CAME ON. TOOK IT IN TO A JEEP DEALER TO HAVE THEM FIGURE OUT WHAT WAS GOING OUT

Yesterday, I began experiencing transmission-related issues: rough, delayed or sudden shifting; grinding noise during shifting; harsh engagement of gears; and reduced power when shifting. The ‘Service Shifter’ indicator came on while driving. This is an ongoing transmission issue I have experienced with my 2015 Jeep Cherokee and I believe that this persistent problem is compromising the safety of myself and my passengers.

The contact's daughter owns a 2015 Jeep Cherokee. The contact stated that while her daughter was driving at an unknown speed, the “4WD System Unavailable - Service Required" message was displayed. The vehicle was taken to a dealer where it was diagnosed with a defective power transfer unit. Upon investigation, the contact discovered NHTSA Campaign Number: 20V343000(Power Train) which she linked to the failure. The manufacturer was also notified of the failure and the contact was informed that there were no recalls associated with the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

Transmission has been a problem since purchase. Numerous repairs done without success and finally they replaced the entire transmission. Still had problems. Car has only 93,000 miles on it and now the Power transfer Unit is failing. I understand that it was replaced when they put in the new transmission. Noticed a large number of complaints about PTU on line. Why hasn’t this been recalled? It was in Canada.

A couple of issues are occurring and this is all over the internet as well and I have decided to file a complaint as this vehicle should be recalled. Most recently the car shuts off while driving and need to coast into the breakdown lane. The transmission shifts very rough as well as this model in addition the engine seems to eat the oil as well. I purchased the vehicle brand new and have consistently gotten oil changes, but a year ago when I brought this vehicle in the dealer advised I had no oil, but I got oil changes every 4-5K miles. I should not need to be pouring oil into the car. This is well known issue all over the internet with this engine. What happens is the car will shut off randomly when driving as a fail sale. In addition most recently the will shut off and there is oil in the engine, but it starts jerking the engine as if it is trying to change gears and then the car loses the ability to accelerate and actually deaccelerate. I have to pull over and the car will not drive. I have to turn the car off and let it sit for a minute or two and then turn it back on. This is highly dangerous as someone can smash into the back of the car while i am driving since the car loses power. I have brought the car in numerous times to the shop over the years due to the transmission/engine failures. This engine/transmission needs to be recalled as these cars should not be on the road. Most recently I brought it back to the dealer and they advised they could not replicate the problem. It is back in the shop today as well 5/31/23 as the incident occurred again 3 days after. I have some video I can email as well.

When driving the Jeep and within a speed between 35 and 45 mph at a steady rate, if you accelerate or decelerate, the transmission slams really hard into the next gear or downshifts hard into the next gear which leads to the snapping of your neck as if it was a whiplash affect. We have brought this vehicle in many time for several years and without a code that gets generated and recorded on the Jeeps computer of the issue. We do not know where to turn next as the dealers that had evaluate the jeep viewed and the technicians experienced the symptom that we explained, but they were not able to provide a resolution Under the warranty process without an error code. Having people in the Jeep and when it downshift or upshift the transmission slams into gear have been getting startled as if someone hit us from behind and we have had neck pains from this result. We are very concerned that if the downshifting or up shifting that slams into gear may result in a transmission failure while we are on the road and will have no control of our vehicle and could lead to a major accident as we could be stuck in the middle of a road with heavy traffic.

The contact owns a 2015 Jeep Cherokee. The contact stated that the while driving at approximately 60 MPH, she heard a loud explosion sound and the vehicle slightly lifted off the ground. The contact then stated that she was able to veer the vehicle off the exit while decelerating to approximately 40 MPH. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transfer case had exploded and needed to be replaced. The vehicle was then towed to the dealer where it was diagnosed that the transfer case failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 90,140.

Mileage: 90,140

The contact owns a 2015 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence and then to the dealer, where it was diagnosed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.

Mileage: 92,000

Jeep transmission jerks, doesn't shift when its supposed to, and when I give it regular pressure gas, and I drive slow, it will not shift and then suddenly shift causing a jerk. I never can depend on the vehicle and even don't make left hand turns unless there is a traffic light because I'm afraid the Jeep won't pull out in time and I'll get hit by another car.

Vehicle emits a loud thug/clunk when driving at lower speeds and gears shifting. No other Jeeps I have owned have done this. They will not look into whether or not it is the Transmission or PTU issue. This is a known issue for 2014-2015 Jeep Cherokees. There needs to be a recall. Vehicle has less than 90k miles. Have been advised by Jeep dealership that "jeeps are supposed to do that".

A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.

I currently have 87000 miles. I have a service 4 wheel drive 4 wheel drive unavailable light. I had this light scanned and it turns out that my ptu is defective and malfunctioning. I recently did research on this and found out there was a recall on this issue. The recall number is w47 campaign number 20V343. There’s another recall number w48 campaign number 20E037. These are related to the ptu in models 2014 through 2017. Not sure why my vehicle was not included in this recall. From what I was reading this defective part can cause serious safety issues. I never received a recall notice for this even though my vehicle is a 2015 which apparently has this issue that jeep know about. The part alone for the ptu is over 1000 dollars and I no longer have warranty.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the vehicle jolted and shook abnormally. The contact stated that the vehicle did not lose forward momentum, and that there were no warning lights illuminated. The contact stated that jolt felt like the transmission was slipping. The contact had taken the vehicle to a local dealer and diagnosed; however, the mechanic was unable to duplicate the failure. The dealer replaced the battery however, the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.

Mileage: 108,000

SVC 4WD service light came on 02/04/2023 at 51000 miles 2015 Jeep Cherokee Latitude. Took it into Jeep dealer to check it out and was reported that the PTU was bad and needs to be replaced. Warranty not valid due to more than 5 years.

Power transfer unit failure. Very common and very expensive fix on 2015 Cherokee’s. This caused my vehicle to lose all power on the highway almost resulting in me being rear ended. With what seemed like divine intervention I made it safely to the shoulder with almost no steering capabilities and zero power.

PTU making noises about to go out

Difficulty shifting gears

When I was driving the gear shift into Netural, all lights on gear shift were lit up red (Park, Reverse, Netural, Drive). The message said “Press brake, Put car in P, Select Gear”. This is so scary because it has happened twice to me. When I took to Midas as soon as it happen, since they were open. The ran a code that read U0001, and read that this is a power train issue. And informed me to take to the dealership because it should be covered for the recall that’s in these models. While driving on highways I have had to put car on side of road to keep from a crash. This is a real hazard and safety concern.

The contact owns a 2015 Jeep Cherokee. The contact stated that while her husband was driving out of the driveway, there was a loud grinding noise coming from underneath the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the input splines needed to be replaced. The mechanic made the contact aware that the VIN was included in NHTSA Campaign Number: 20V343000 (Power Train) and the contact was advised to have the repair completed by a dealer. The contact made a local dealer aware of the failure and the recall; however, the contact was informed that the warranty had expired for the parts for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

Mileage: 130,000

Dear NHTSA, Subject: Manufacturing transmission malfunction - TRAFFIC SAFETY Your attention is kindly requested. I own a 2015 Jeep Cherokee, diesel 2.0L, 170hp, 4x4, 9-speed [XXX] automatic. My car’s VIN is: [XXX]. On 21800km for the first time, while I was driving on the highway, a "service transmission" message came up on the dial, and after a while, the engine stopped moving the wheels and went into neutral. I stepped on the gas but it wouldn't move the wheels. If I was driving in the left lane, the only thing sure is that an accident would have occurred. The car's problem has to do with the 9-speed automatic gearbox. Immediately, I informed the official dealer of Jeep in Greece (Auto One).They told me that there was an official recall (S55) for this model. The car was repaired by the dealer on May 15thof 2017.However, after 500 km the problem was shown again and again. Every time the problem was shown I visited the specific dealer, but he didn't admit that the same problem might happen again. Because of this,I was forced to visit another service dealer, December 28th 2018 (24.300km), who confirmed in writing that the problem was unsolved. He advised me to go to the first dealer (Auto One). So, I went again to Auto One. They informed me that according to official guidelines from FCA/Jeep, any further repair concerning this problem should be paid for by the car owner without any guarantee. I found their attitude very offensive, so I preferred not to pay such a huge amount of money for something I was not responsible for. As I didn't use my car every day and the problem was not permanent I tried to find another way to solve the problem. Lately, the problem is shown very often, while many days the car does not start at all. The car today has only 41.000 kilometers. I found that there are many complaints from different areas of the world about the same issue, around 800.000 cars. Therefore Jeep after many complaints has INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C

Transmission has malfunctioned, will not properly shift into higher gears, when stopped is not able to be put into park. Issue started with not warnings, was driving perfectly fine before. Cruise control has failed, parking brake has malfunctioned, and power steering has malfunctioned.

I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After about 10 minutes I started the car up and the dash showed nothing I put it into drive and it kicked into gear and as I accelerated it was feeling like I couldn't get out of second. Then the brake light came on the p in a circle with an exclamation mark came on, ABS light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. I was able to make it 2 miles to work at very slow speed and put it in park and turned it off. There was more rollback than normal when put in park so I put a chuck under the wheel so it wouldn't roll. Approximately an hour later I took it up to Tire Plus to see what was wrong. Upon picking it up they told me that I had to take to a dealer. The following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. When I went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again I had to Coast to the right side of the road shut it off wait 10 minutes, start it up and I was able to get it home, where it's been since. I'm very concerned for my safety. From Reading, alot of others are as well.

After a Jeep Dealership performed a recall, the Service Shifter indicator came on. The indicator blocks important information on the dash screen such as speed and other vehicle info. There was no issue or light that appeared prior to the dealer getting their hands on to the car.

SVC 4WD service needed; rear powertrain unit needs replacing, preventing 4-wheel-drive from engaging putting safety of others at risk. Problem does not need reproduction; problem not inspected by manufacturer, police, insurance, representatives. This is a well known issue and the inability to use 4-wheel-drive is an extreme hazard. https://www.jeepcherokeeclub.com/threads/possibly-bad-ptu.246802/#post-2988620

Vehicle started to make a random thud underneath at different speeds. Could not find any reason or view anything. SERVICE 4 WD LIGHT CAME ON. Could not find anyone to check the code for more than 2 weeks. Felt the vehicle was unsafe to drive even when light went off. The anxiety actually put me in the Hospital on Thanksgiving morning with elevated blood pressure. I parked the car until my service appointment Dec 6 2022 It needs the PTU now per Jeep Sansone Rahway NJ 732-587-1100 How does it not fit the recall requirements when the same vehicle of those years does?????

Transfer case failure. Notice failure as8 a click...clicking louder and louder no matter direction. Turning, forward, reverse. Unable to find/locate replacement 2 spd transfer case - new or remfg. Where can I get parts???

My 2015 Jeep Cherokee trail hawk has major shifting problems . It hard shifts at times and doesn’t engage at times which can cause an accident. I have researched online and there are thousands of people complaining about the very same issue.

On 10/30/22 driving the vehicle on a 2 lane road with no shoulder the car locked and stopped in on going traffic with cars avoiding to hit us. State police had to come to due to dangerous situation of accident and car was towed. Towed to jeep dealer and told the transmission needs replaced due to misaligned gear ratio. This is a 2015 kept in excellent condition with 55,000 miles. Told cost is 8,000 to repair. With all the transmission problems and lawsuits with jeep and known issue this should have been recalled or repairs made before incident. This vehicle is unsafe and we could have been killed. The consumer stated the vehicle has been traded in and needs a new transmission.

Error code popped up saying the 4wd system is unavailable. Found that there was a recall for my model year for bad PTUs, but my specific vehicle is not on the recall list. Never taken off road, just normal daily driving, about 60k on the odometer. Jeep needs to recall all of these units and fix this problem, as it is all too common.

Serv 4wd light came on. Never use 4wd option. Took in for service and was told we needed to update power transfer unit fro a recall which they did and also replace the power train unit. Why did they update the prgram if they knew the unit was bad.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving uphill at approximately 5 MPH, she heard an abnormal noise, and the vehicle began rolling backward. The contact stated no warning light was illuminated. The contact stated the vehicle rolled to a stop. The vehicle was not drivable. The contact stated she manually pushed the vehicle near her residence. The contact towed the vehicle to an independent mechanic and was referred to the local dealer. The vehicle was not repaired. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired due to the dealer not having the equipment to repair the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V529000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 72,000.

Mileage: 72,000

Transmission shifter failure intermittent inability to place in park . Service shifter light on with no repair available. Entire shifter and bezel and wiring replaced, and problem came back within one years' time.

vehicle loses power sometimes when the gear shift is D position of the 9 speed automatic transmission. This has happened 3 times in one week. The saftey concern is that two of those times were while crossing a busy intersection. A certified dealer reprogrammed the PCM this week(I paid for the service) but I believe the manufacturer is aware of this problem but my Jeep Cherokee VIN is not on a recall list. The SERVICE TRANSMISSION warning appeared after the first malfunction. I have only driven it home from the dealership so am not sure the problem is solved. However, the warning light did not come on. I am sure many Jeep Cherokees were recalled for this problem but my VIN is not included yet.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at an undetermined speed, the vehicle was bouncing. The contact stated while driving, the vehicle was shifting roughly. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. Additionally, on another occasion while driving, the vehicle independently accelerated. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 40,000.

Mileage: 40,000

Recall service was performed to reprogram the power transfer unit (PTU) for "safety" concerns to prevent potential input shaft disruption of powertrain on Aug 17, 2022. Less than 2 months later (Oct 8, 2022) vehicle's "service 4wd" light came on and diagnosed as a failed PTU. Informed the PTU is on a national backorder with over a month estimated wait time. This seems to indicate an increased level of failure of a critical component in the power train system for Jeep Cherokees. Additionally, the safety recall appears to have the potential to create more damage to the PTU.

The contact owns a 2015 Jeep Cherokee Trailhawk. The contact stated that while driving at an undisclosed speed, a 4x4 message indicating to shift into neutral (N) was displayed and the electronic parking brake engaged inadvertently. The contact turned off and restarted the vehicle several times. The vehicle was taken to the dealer where it was diagnosed that the Power Transfer Unit (PTU) board needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Ptu need repair. My Jeep cherokee 2015 have issue with the ptu motor operation. I cant drive my car now. Because I dont have the money for fixed that.

The Transmission blew on the vehicle. I was driving on the freeway with my wife and son in the vehicle, attempting to overtake another vehicle, and the vehicle lost power. I put on my hazzards, and pulled over. Luckily I was able to maintain control. Found out the transmission was blown.

The PTU IS DAMAGED AND NEEDS TO BE REPLACED THIS CAR WAS WELL TAKING CAR OF AND NOW IT NEEDS A NEEDS PTU I NEED HELP THIS SHOULD BE PART OF A RECALL ON THIS THEY WANT OVER 4000,00 TO FIX IT , HOW IS THIS VEHICLE NOT PART OF THE RECALL

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 35 MPH, the contact heard a knocking noise coming from the vehicle. The contact stated that the transmission was shifting hard while changing gear. The vehicle was not diagnosed. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 16V529000 (Power Train) and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 116,000.

Mileage: 116,000

When slowing down to stop the transmission would thrust the vehicle forward. Upon inspection by the dealer it was determined that the transmission needed to be replaced. The vehicle only had 86,000 miles at this time.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the message "4 Wheel Drive Requires Service" was displayed. The contact stated that she was able to drive the vehicle to her residence. However, the failure reoccurred intermittently while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the Power Transfer Unit (PTU) had failed. The independent mechanic advised the contact to take the vehicle to the local dealer. The vehicle was taken to the local dealer where it was diagnosed that the Power Transfer Unit (PTU) had failed and needed to be replaced. Upon investigating the failure online, the contact became aware of NHTSA Campaign Number: 20V343000 (Power Train), which she associated with the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,403.

Mileage: 67,403

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at 20 MPH, the transmission slipped to neutral (N). There was no warning light illuminated. The contact was able to veer to the side of the road. The contact shifted to park (P) and shifted back to drive (D). The contact was able to continue driving. However, the failure reoccurred several times. The contact stated that at times, he would need to turn off and restart the vehicle in order to resume driving. The vehicle was taken to an independent mechanic where it was diagnosed that the failure was associated with NHTSA Campaign Number: 16V529000 (Power Train). The contact became aware that the recall repair was previously completed on the vehicle. However, the transaxle range sensor wire harness was never replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 78,000.

Mileage: 78,000

The contact owns a 2015 Jeep Cherokee. The contact stated that whenever they would start their vehicle the parking brake and 4-wheel drive service lights would illuminate. The vehicle no longer functioned as an all-wheel drive as intended to but instead as a front-wheel drive. The contact took the vehicle to the dealer who diagnosed that the PTU failed to communicate with the ECU and needed to be replaced. The failures related to NHTSA Campaign Numbers: 20V343000 (Power Train) and 20E037000 (Power Train) however their VIN was not included. The contact was unable to be repaired due to a lack of parts being available. The manufacturer was made aware of the failure and informed the contact that due to being the third owner and that there was no warranty. The approximate failure mileage was 63,000 miles.

Mileage: 63,000

As I was pulling on to a main highway the vehicle locked down on me and would not go into reverse or drive. When I try to put it in reverse or drive it makes a bad noise.

There is a very hard shift in the transmission on take off. It also make a noise in the transmission when this happens. Very sluggish take off speed.

Vehicle randomly shifts to neutral while driving, typically at slower speeds. This has been happening for 6 years. It doesn’t feel safe when you’re sitting in an intersection and the vehicle is in neutral.

2015 Jeep - while turning left from a stop sign, the vehicle temporarily gave out on the road, making a loud clunking sound, then switched from auto to snow gear. Thankfully, there were no other cars nearby. The service light came and when taken to the shop - we were informed the PTU required replacement, costing us close to 4K. The vehicle was bought new and is less than 7 years old. For years, I noticed a problem with the vehicle and could not understand the power issues since the car was a new purchase. This is a huge safety concern and when purchasing a new car, you don't expect having to spend 4K close to 7 years later due to faulty design/manufacturing vs. normal wear and tear.

The part on my car that is at fault is recalled and has a service bulletin open for many of the vehicles made within the same few years. Mine missed the cut off by a month but has the exact same issue with the PTU being faulty. Has the svc 4wd light on. Had it inspected by mechanic and is the same issue as others that are covered.

6 weeks after completing safety recall w47 at our local jeep dealership, we noticed a large puddle of fluid in our garage. After inspection, the rear differential had completely broken open, exposing the gears inside. The differential had to be completely replaced. Fortunately, this happened in our town. We previously had no problems with the vehicle. There were no warning lights or anything similar. This happened at 76000 miles.

I experienced and continue to experience multiple repeated issues with hard/delayed/erratic upshifting in this vehicle. I have taken it to various Jeep dealers a minimum of 7 times to resolve the issue. I was often told there was noting wrong and the issue could net be replicated. Software upgrades were performed multiple times that supposedly resolved the issue. The issue remains unresolved. It is a safety issue and a known defect. This occurs frequently and can occur on a daily basis. The issue began shortly after I purchased the vehicle in May 2015 and continues to this day (April 2022). The last time I took it in (around October 2021), another software upgrade was performed with no resolution. This is not acceptable.

Driving down the road. Vehicle made loud noise and although it was in drive it actually shifted into neutral. I was not able to put into gear and I was stuck in middle of road. I got our and pushed it to the side of the road but definitely a safety concern as I just got off a crowded interstate and could have crashed. I was blessed. Called insurance and had them tow to shop. I was on military orders at the time so I had to rent a uhual trailer and tow my vehicle cross country because of this incident. I believe there is a recall for the PTU now that I have had it looked at. I had to take it to a shop because the dealership wouldn’t look at it for over a month! they are saying it’s not covered under the recall even though the faulty ptu made the output shaft west the teeth down and cause this problem.

Vehicle has been struggling to accelerate Vehicle unable to maintain cruise control Vehicle vibrates

This is a complaint about the start stop system and the transmission on our 2015 Jeep Cherokee limited. The start/stop system never worked for more than a few days after having it is repaired. We finally just shut it off manually. The primary reason we are making this complaint is the transmission or at least I believe it is the transmission. There seems to be delayed shifts and jerking as we accelerate from a stop. Often there is a loud clunk and jerk as the transmission engages. Of course it only happens when you are routinely driving and not when you have it at the dealer. This problem started shortly after we purchased the vehicle and continues to this day. I am afraid it will happen when we are getting on the freeway or some critical time and causes an accident not to mention a huge service bill. Of course when ever it was taken to the dealer, they could not find anything wrong.

I want to put another data on what many others have said. There is an issue more with Jeep Cherokee's PTUs than what is currently listed on the recall. My Jeep Cherokee 2015, despite not being on the PTU recall, also had sudden power loss issues. I paid for the repair out of pocket in 2021. New battery too. Less than a year later (02/2022), I am getting service 4WD and 4WD not available intermittently. I'm afraid the new PTU might be faulty too. For reference, this is the other complaint I read that appears similar to what I am experiencing: """ For about a year after having my rear differential replaced my service 4WD intermittently would come on. I recently took my Jeep in to get it serviced thinking it was related to the rear differential work. The dealership found that there was a Power Transfer Unit failure. I know there is a recall on the PTU for some of the 2015 Jeep Cherokees. When I called the number in the article below. I was told there wasn't anything that could be done due to my Jeep's VIN not being on the recall. However, my Jeep's PTU failed and resembles what is in the below article. https://www.consumerreports.org/car-recalls-defects/jeep-cherokee-recall-roll-away-risk-lose-power/ Stellantis needs to be aware that vehicles not within the parameters of their recall are having Power Transfer Units fail and needs to be revaluated. I am concerned that there are more consumers out there with this issue and their safety is at risk.

For about a year after having my rear differential replaced my service 4WD intermittently would come on. I recently took my Jeep in to get it serviced thinking it was related to the rear differential work. The dealership found that there was a Power Transfer Unit failure. I know there is a recall on the PTU for some of the 2015 Jeep Cherokees. When I called the number in the article below. I was told there wasn't anything that could be done due to my Jeep's VIN not being on the recall. However, my Jeep's PTU failed and resembles what is in the below article. https://www.consumerreports.org/car-recalls-defects/jeep-cherokee-recall-roll-away-risk-lose-power/ Stellantis needs to be aware that vehicles not within the parameters of their recall are having Power Transfer Units fail and needs to be revaluated. I am concerned that there are more consumers out there with this issue and their safety is at risk.

July 2021. 28,000 miles! Service 4WD light went on. My 4WD stopped working. Jeep Service said we needed new PTU. Expensive! Cannot afford to fix this. I am afraid to drive in the snow without 4WD.

I’m following up from my previous complaint #11446148. They replaced body control module, radio frequency hub, ignition switch, key fob to ignition switch to resolve a no crank, no power issue. While at the dealership, we were told the Powertrain Control module needed a reprogram per recall W20. Now the dealership is saying the traction and ABS lights are on and the ABS module won’t recognize the VIN number. This is a 2015 jeep. There is an obvious manufacturers flaw in their design configuration for all of these computers modules to fail. The pcm reprogram recall seems to have created addition electronic errors that now are estimated at over 3000$ in repairs. Please investigate these issues. My car has been in the shop since October 19, 2021 which is almost 4 months. These repairs are extreme for a 6 year old vehicle.

I keep getting a "service shifter" alarm intermittently. When this happens it kills my speedometer, and disables the different drive modes available to me. Repairs have been unable to locate the fault, nor has the dealer any good reasoning why. Alarm will go away if I pull over, shut off the car, and open the door. Upon restarting the car it usually goes away for a day or more, but it always comes back. It seems to be worse when it gets colder, and the car has been running longer.

My PTU failed. I was at a stop sign when my vehicle went into neutral and refused to move. It did finally shift into 4wd and the svc 4wd light came on. I am told this is not covered by the previous PTU recall by Jeep.

The contact owns a 2015 Jeep Cherokee. The contact stated that her vehicle showed no failures until she was asked to take the vehicle to the dealer to be repaired under NHTSA Campaign Number: 20V343000 (Power Train). The contact stated that a week after picking up her vehicle from the dealer while driving at approximately 40 MPH, the vehicle failed to accelerate as needed with several unknown warning lights illuminated. The vehicle was restarted and driven to the dealer. The contact stated that the vehicle had been taken back to the same dealer three times within three weeks for the same failure. The contact was informed that the mechanic was unable to determine the cause of the failure. Additionally, the contact was informed that the vehicle was no longer under warranty. The manufacturer was contacted and informed of the failure and a complaint was filed. The contact was awaiting a resolution from the manufacturer. The approximate failure mileage was 175,000.

Mileage: 175,000

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 35 MPH, the service 4-wheel drive warning message was displayed. The vehicle was taken to a local dealer where it was diagnosed with needing the PTU replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the transmission shifter warning message appearing on the instrument panel. Initially, the contact had the vehicle towed to an independent mechanic who performed minor repairs to the vehicle; however, the failure persisted. The contact took the vehicle to another independent mechanic where they diagnosed the vehicle with a defective shifter cable alignment. The dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.

Mileage: 108,000

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at speeds of 20 to 35 MPH, the vehicle would jolt when changing from 2nd to 3rd gear. Also, when the failure occurred the vehicle would not properly accelerate. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact also indicated that while in park, with or without the parking brake set, the vehicle rolled away. The cause of the failure was not determined. The manufacturer was also notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V529000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 83,000.

Mileage: 83,000

After completing NHTSA 20V-343 on June 11, 2020 we are now experiencing loss of the 4WD system. This is known with 2014-2017 Jeep Cherokees that did not have their PTUs replaced but just flashed after damage may have already occurred to the splines. The dealer did not inspect the PTU, they only reprogrammed the DTCM. I am confident in my research and vehicle inspection that replacing the PTU will restore the 4WD system and eliminate the C14A7-97 DTC. Reprogramming a computer will not remove any physical damage already done within the drive train system.

Car has been jerking almost immediately after buying it brand new. They supposedly "fixed" the problem but jerking has not stopped. it hesitates when trying to accelerate most times and when it shifts into gear it thrusts/jerks so hard. Vehicle has stalled on me numerous times in traffic while coming to a stop. very afraid to even drive it. It shifts into neutral while driving or turning. it completely shuts off sometimes while in traffic or turning. cars had to slam on brakes to prevent from hitting me. this happened on several occasions. had to get the motor mounds and transmissions mounds replaced. Driving down the highway changing lanes wheel felt like it locked up. getting off the interstate was very hard and scary. steering wheel would not let me turn completely. get it home after wrestling with it. turn it off, to see what the problem was thinking I need power steering. tried turning it bac on NOTHING! get it towed, needed a water pump, but found that my motor and transmission mounds needed replaced. after complaining about the jerking movement for so long dealership said it wasn't the transmission and it wasn't going to be covered under warranty. I put too much money into this what supposed to been a new car to have so many problems from the jump. why is their not a recall on this whole vehicle????? Have all these issues but no recalls but 1 has been made. or I should say campaign. all these complaints about this particular car but no remedies for it. not even when they "update" "fix" it. too may problems. this is the worst car I've had. used cars didn't give me this much trouble. I need to be reimbursed for all the problems i should not have had from a new car. and not covered under warranty at all. clearly it has transmissions issues and engine issues. just wasting my time going to get these "fixes" for it not to be fixed not once. the date below is not the first time. it's only the most recent that my car has stalled, jerked and shut down. horrible car

While in first and second gears, the car doesn't seem to know which gear to shift to. It jerks in and out of both gears and is even worse on inclines. Happens mostly under 15mph.

Transmission control module and speed control I couldn't exsellerate while driving in traffic and my car would lock up in neutral and wouldn't allow me to turn off the engine and it was flashing all sorts of problems at once, it would also jerk when I shifted the mechanic first told me I needed a battery and then said I needed a flash update and when none of those problems resulted in fixing my car he then said my Transmission control module was bad so now my car is inoperable so I took it to the dealership and I'm waiting for results. When I'm driving on the freeway I sometimes lose speed or my car would shift into neutral and then jerk when I try to put it back in driving and at times it wouldn't start or become difficult to slow down at an intersection or stop light, my husband is disabled so when it jerks it causes him to hit his head on the passenger side window because he has lost a lot of motor control on his right side due to having a severe stroke it's unsafe for us to drive this car not knowing if it's going to stall, jerk, speed-up or shift into another gear or not completely stop at an intersection because it becomes hard to press the break.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving 70 MPH, the emergency brake warning light, the ABS warning light, and other unknown warning lights were illuminated. The vehicle was taken to the dealer and the recall repair for NHTSA Campaign Number: 20V343000 (Power Train) was completed however, the failure had been recurring. The contact stated while driving 70 MPH, she heard an abnormal sound, and the warning message "Service Four Wheel Drive" illuminated. The contact continued to drive the vehicle to her residence. The vehicle was taken to the dealer who diagnosed that the Power Transfer Unit and emergency brake had failed and needed to be replaced. The manufacturer was made aware of the failure and advised the contact that they could not assist, and she would be responsible for the cost of the repair. The vehicle was not repaired. The approximate failure mileage was 122,000.

Mileage: 122,000

The Transmission is making a grinding noise when I attempt to shift it. It will not go into any gear. This happened without any incidents. I was attempting to start it from inside my garage to leave.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving at various speeds, the transmission would erroneously shift to neutral causing the vehicle to reduce speed. The vehicle had to be restarted to correct the failure. The vehicle was taken to an independent mechanic who diagnosed that the transaxle range sensor wiring harness was faulty and needed to be replaced. Additionally, the transmission module needed to be reprogrammed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V529000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

Mileage: 120,000

Incident occurred with no prior warning on a Thursday. Vehicle took several attempts to crank, then rough shift into reverse, once going forward power loss experienced and vehicle would not accelerate above around 20 mph in heavy highway traffic. Check engine light and service transmission light appeared on display at that time. Vehicle driven until home and safely parked. Dealership contacted for repair and stated they could not get vehicle in until Monday. Subsequent attempt to crank vehicle required multiple attempts before engine cranked, rough down shift from park to reverse and gear shift stuck in neutral position not allowing shift into drive, parking brake engaged automatically. Vehicle now undriveable, attempted to run OBD2 codes, code scanner unable to communicate with system, scanner checked on another vehicle and found to be functioning properly. Now unable to get vehicle to dealership without flatbed tow truck.

When driving on the highway the transmission lost power, the car went into neutral and lost all power steering. Restarted the car and it did it again while traveling on the highway. No warning or system warnings were given. When we went to the dealership they said the transmission/computer software needed updated and this usually happens after 100,000 miles. They said this happens routinely. Was very dangerous when traveling at 75 mph.

The automatic 9 sped transmission has not been hesitating after backing up and then putting it in drive to move forward. Also when driving up hill the transmission fails to shift into another gear and the RPMS increases. While stopped at a traffic light the transmission hesitates causing me to be concerned with being hit from behind. Then when accelerating the transmission does not shift and the again the RPMS stay at a high rate. I feel the with the erratic behavior of the transmission is puts and an other at a safety risk. The problem has not ben confirmed by the dealer and has not been inspected. There have been not warning lights or messages to indicate a problem.

The contact owns a 2015 Jeep Cherokee. The contact stated that at start-up, the "transmission, service required" warning message appeared on the instrument panel. The contact proceeded to drive the vehicle with the warning message displayed and while driving 25 MPH, the vehicle lost motive power. The contact was able to park the vehicle and had it towed to an independent mechanic. The mechanic could not diagnose the failure and had to tow the vehicle to another independent mechanic who was also unable to diagnose the cause of the failure. The manufacturer was then notified of the failure and acknowledged that the failure was a known issue; however, there were no recalls on the VIN. Upon investigation, the contact linked her failure to a defective PCM (Powertrain Control Module). The vehicle had yet to be repaired. The failure mileage was approximately 88,000.

Mileage: 88,000

Unknown

Vehicle shows parking brake on when I enter. It has never done this before. Drove down street to stop and put car in park, parking park comes on automatically? This started today Sept. 7, 2021. On interstate going 70 mph vehicle bucked when I accelerated. On same trip, not in cruise control vehicle RPM's went up and down by itself. Proceeded to slow lane to stop. Once stopped I put car in park (no parking brake showed up) pushed on gas pedal to watch RPM's and transmission took its time coming back down. Left side of road hitting gas got to 45mph and vehicle bucked. Made load noise and bucked. The "bucking started on my 1st trip out of town, all loaded up for a work event. Going 65 mph down to exit ramp, accelerate and it bucked. Kids looked at me and said, "Mom this better not have a transmission problem like the old car." (GMC Envoy 4x4 bought new trans & then engine needed to be replaced, but went car shopping) Took vehicle back to CarMax and they said the didn't notice a thing.They said you know the wheels make a lot of noise because they are big. Also, told me not to accelerate so fast! What? I bought this vehicle on Mother's Day 2019. Went to Maryland to purchase it. Found out later that Maryland doesn't do inspections every year. Too it to my local CarMax and they gave it new brakes. I have an appointment with a Jeep certified dealer mechanics department on Sept. 24, 2021. I will follow up with another note. I hope the transmission gets replaced because the problems I mentioned are on a forum that Jeep experts monitor and comment on as I see their icon/symbol. Thank you

Jeep Trailhawk RPM's dial up and down while driving with no advanced speed. Vehicle does not move from a stop position without "kicking" or "bumping" you forward. While on interstate, going posted speed without cruise control but maintaining speed, vehicle "bucks." While driving in neighborhoods car has difficulty going from 25mph to 35mph. From stop sign to accelerate, vehicle does't move, or goes slowly with foot pressed down on gas pedal, then "bucks/bumps." Coming off from the interstate to an exit whilst vehicle is slowing down around exit curve then accelerate back up, vehicle "booms', loud "pop." The RPM's can not stay still on vehicle. When slowly moving traffic it does this too. If inching forward, it does't want to. At some points it accelerates forward when I did not want to go.

When my service 4wheel drive light came on I took my 2015 Jeep Cherokee in for service. I was told that my PTU needs to be replaced. I read online that there was a recall on these. I am wondering why my Jeep is not covered by the recall. Clearly I have a faulty part with only 72,000 on my vehicle

2015 JEEP CHEROKEE TH with 75xxx miles. Currently covered under Mopar extended warranty for used vehicles. When driving this vehicle you experience a hard shift from a stop/ yield slow down, this so violent that it will spin the tired and push you back into your seat. There is also a large amount a lag that happens, resulting in almost a loss of power to the wheels. This has put me in unsafe situations where I needed the vehicle to move in order to avoid a other drivers and hazard. This is a known issue as there are a large about of others reporting here. I have had this Jeep in the shop under warranty work 4 times now, first they said a update of the ppm/tcm would fix the issue, then a new valve body was going to fix it. however none of these have helped. I can only assume they will attempt to put a new transmission in on my upcoming service appointment. However I am not confident this will be the final solution. As previously stated this a a wide spread known issue with many reports. However there are still so many dealing with this issue that Jeep and Mopar should step up and fix, for free. No one has been injured or killed due to this yet but I am sure one day that will change unless there is a definitive fix for the 2015 JEEP CHEROKEE transmission hard shift.

When you are stopped at a light waiting to go, the 2015 Cherokee Trailhawk delays going. Sometimes when it is in second gear it stays there too long before shifting.Sometimes the 2015 Cherokee Trailhawk jerks into gear as it feel like someone has run into the back of the truck. Today following start up, putting the 2015 Cherokee Trailhawk into reverse, no power at all. The dash lit up stating," 4 Wheel drive system temporarily unavailable, Service transmission , Service parking brake", the MIL light on the cluster panel is lit, the drive light is blinking on the dash and on the gearshift. I was in fear for my safety as I had to restart the 2015 Cherokee Trailhawk 3 times to travel 11 miles. I drove with my emergency flashers and had to pull off to the side of the road to restart the truck.The 2015 Cherokee Trailhawk is also jerking into gear when I put it in reverse. There was a recall for the Power Transfer Unit that involved a software update that was completed 1/2020. Following the software update, the truck rand smooth for approximately 8 months, then the transmission started to slip again. Although this problem was never resolved.I recently received a notice from Jeep that the Power Transfer Unit warranty has been extended to 8 years /150,000 miles. This 2015 Cherokee Trailhawk only has 48,000 miles on it. I have a pending service appointment for 8/30/2021. I am going to have the dealer replace that part hoping it will improve the safety of the vehicle.

While driving on the freeway, with cruise control set at approximately 69 MPH, my 2015 Jeep Cherokee warning system luminates the Service Transmission and Check Engine lights. Traveling approximately another 2 miles to the nearest exit off the freeway, I slow the Jeep down as I exit the freeway ramp. The Jeep has very little, if any, power to make it through the traffic light crossing into the intersection. With little power other vehicles narrowly miss me from being run into because I am not able to move out of lane(s). This is the second time this has happened. Most recently I received my Jeep back from being serviced for this event 3 days ago and 62 miles. They dealership service department was not able to identify or replica the issue. This service transmission failure is a hazard and it could cause serious injury or property damage because there is no warning and the vehicle losses power not allowing the vehicle to be driven out of the way from traffic.

When I accelerate from a stop or slow rate of speed my car does not accelerate immediately. It is as if the car temporarily goes into neutral. This has caused a few near misses as I have started out into traffic and not been able to fully get out of other cars way. Several times cars have had to break hard or swerve to avoid crashing into my car.

Service shifter warning message displayed and all indicator lights are lit at shifter. Transmission would not shift out of current gear. Problem reset after turning off vehicle. Has now happened 2 other times. All within the last 10 days.

When I purchased the vehicle in 2015 with 5000 miles the check engine light was on and the transmission was replaced and I have always had issues when accelerating and it shifting loudly and more recently check engine light turns off and on.

I have had my vehicle checked out several times over the malfunction of the stop and start system. Several times it has been worked on and looked at. Once they claimed they replaced a part under the hood in Richmond, kentucky. This issue has been going on for over two years. It had been cutting off and not starting back. Now its advanced into a jerking from a hesitation to switch between gears. The malfunction light keeps coming back on. And sometimes it has to be restarted several times just to reset it. It was on 7/30/2021 when someone besides me noticed this issue. But its been doing me this way for last three months.

Car transmission jumps when its starts moving at the beginning makes it feel like someone rear ended the car. This happens Every time. it does not feel safe.

2015 Jeep Cherokee Limited. While driving the vehicle, lost power abruptly and without warning in traffic on 5 occasions between May 2021 and July. Car towed and taken to dealership each time with repair notations indicating short in PDC causing fuse for ignition coils to blow. That was replaced. An additional note when the car failed again indicated an internal short in PCM which was replaced. I've spent thousands of dollars, not to mention the safety issue of stalling in traffic. The last time, I was on a very busy freeway and didn't have enough power to fully move to the shoulder. I counted about 3 near misses with cars about to hit me. I don't have every *Invoice* as they didn't return them all to me but will upload what I do have. This is a serious issue and I'm not getting any resolution with the dealership.

Service Shifter lights up on the instrument panel as well as the check engine also stop/start not ready. 4x4 not available exhilarates and UN exhilarates all by its own. Shifts hard and jumps hard when I take off at a stop light don't wanna come out of park unless I take my finger and flip up a plastic thing down inside the shifting housing. And the key fobe won't come out of the key switch. No it hasn't been in a crash yet but it's one looking for a place to happen if jeep don't have a recall. Yes my jeep has been confirmed by the Dodge dealership in Lexington Kentucky. They say that it needs a new shifter put in it I'm taking it to the dealership this coming Thursday

My Jeep Year, Model, and Make have a recall out for the PTU system (within the last year). When I checked my VIN number on here it said My Jeep was not part of the recall. I believe the recall should be extended outside its current limits. Just last week I had to take my Jeep in because my PTU went bad and could have potentially been dangerous if I had not taken it in (loss of power to transmission etc.). On top of that, since according to NHTSA (really FCA), my jeep isn't affected by the recall but clearly it is. So I have to pay to get it replaced out of pocket for a defective unit!

While driving home from work. The rear of my vehicle made a sudden shifting forward / jarring effect. Soon after that a notification came up saying "4WD unavailable and a ding lighting saying to service 4WD. Then all went away. My boyfriend called dealership and explained to our service advisor @ New Carlisle CDJR dealer the situation and told us to bring it in today. While driving there the 4WD indicator to service came back on and that 4WD was unavailable again. But at the dealer he could not pull it up on computer. After reminding him of the jarring effect, he decided to test drive it. As soon as a pulled out he knew something was wrong. They put it up on a lift and found the rear differential housing was CRACKED all the way around. I was lucky to be able to get it there without incident! I wonder how many other jeeps are getting ready to explode the rear end like mine and others I have read about! Hopefully FCA will release a recall on this life threatening issue that could cause a fatality!

Hello! My service 4WD light came on in my vehicle. The dealership stated that I need to replace my PTU which will cost me approximately $2200. I researched Jeep and see that there were some recalls regarding this same issue with Jeep Cherokee Limited 2015. I searched my VIN# and there appears to be no pending recalls. I’m asking to speak with someone further regarding my PTU concerns since there was an apparent issues with select models. My vehicle may also be one of those affected. I would appreciate a response. I can reached via email at [XXX] or via phone [XXX]. Thank you in advance for your assistance. [XXX] [XXX] Philadelphia Pa [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JS

My Jeep dashboard goes black, the vehicle stops in the middle of traffic. When I start the vehicle back up and shift it into drive it make a sound like I got rear ended. The transmission light comes on and the vehicle will only go about 20 mph. The check engine lights stays on. This has happened numerous times. The dealership kept the vehicle for 2 weeks, gave it back to me and stated they could not find anything wrong with it.

While driving my jeep forward or in reverse my jeep launches forward very hard. I have to press on the brake abruptly so that I don't hit anything. Also when accelerating my speedometer shows the numbers increasing but my wheels are barely moving then it kicks forward abruptly. When turning or going over bumps I feel a pop in the steering column and sometimes the dashboard icon with the vehicle & squiggly lines under it appears. I told my dealership but the mechanic just said there is nothing wrong with it even though I know there is.

I have to have the PTU replaced because it went. It’s not even 6 years old and there’s been a recall on the PTU for my make and model and year, yet they’re saying not my vehicle. It’s costing thousands of dollars.

Driving 70 miles an hour down highway my cars transmission light came on. Lost power to car. Pulled over and restarted car. Drove to side road where again lost all power. Had to sit in a tight blind curve to restart car. With my child in the car. This car is not old and should not have this issue. There are numerous other complaints about the same issue on 2014 and 2015 model. It is actually stated that 2015 has more complaints. And yet, jeep has done nothing to fix it.

THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE SERVICE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND FAILED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITING FOR A WHILE BEFORE PROCEEDING. AFTER APPROXIMATELY A MILE OF DRIVING, THE FAILURE RECURRED. THE CONTACT PULLED OVER, WAITED FOR A WHILE BEFORE PROCEEDING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA Campaign Number: 16V529000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Mileage: 44,000

SERVICE TRANMISSION WARNING COMES ON WHILE DRIVING BUT NO CHANGE IN PERFORMANCE. THEN I HAD THE RECALL NOTICE SOFTWARE UPDATE...LESS THAN A MONTH LATER, THE SERVICE TRANSMISSION WARNING CAME ON WHILE PARKED AND COULD NOT GET CAR TO START OR SHIFT WHEN IT FINALLY DID START. THEN..ALL OF OF SUDDEN IT WAS FINE.

Mileage: 104,000

WHILE DRIVING ON A CITY STREET MAKING A LEFT HAND TURN AFTER SLOWING DOWN AT A TRAFFIC LIGHT THE SERVICE 4WD POPPED UP ON THE DASHBOARD. THERE WAS NO NOISE OR INDICATION OF AN ISSUE UNTIL THE SERVICE NOTIFICATION POPPED UP. I PULLED INTO A PARKING LOT AND CALLED THE DEALERSHIP. I DESCRIBED THE SITUATION AND WHEN ASKED IF THE CAR WAS DRIVABLE I WAS TOLD YES. I WENT INTO A STORE FOR ABOUT 20 MINUTES. WHEN I TURNED THE CAR BACK ON THE NOTIFICATION DID NOT APPEAR. I DROVE APPROXIMATELY 9 MILES ON INTERSTATE AND ANOTHER CITY ROAD TO HOME. WHEN I BACKED INTO MY GARAGE THE NOTIFICATION POPPED BACK UP AND I ALSO SAW A FRESH OIL SPOT ON THE GARAGE FLOOR. WHEN I LOOKED UNDER THE CAR I SAW THE REAR DIFFERENTIAL CASE WAS CRACKED ALL THE WAY AROUND. THE CAR WAS WELL MAINTAINED, GARAGE KEPT AND DRIVEN INTERSTATE AND PAVED CITY STREETS. THE MECHANIC WHO DID THE REPAIR FELT THE PART SHOULD HAVE NOT FAILED AND THE FAILURE WAS CAUSED BY A MECHANICAL DEFECT. I DO HAVE THE DEFECTIVE PART THAT WAS REMOVED FROM THE VEHICLE AFTER IT WAS REPAIRED

Mileage: 61,800

MY CAR JUMPS FORWARD WHILE DRIVING AND REVERSING. RECENTLY BACKING OUT OF MY DRIVEWAY MY CAR JUMPED AND I HIT MY MAILBOX. THE JUMPING IS A BIG JUMP FORWARD THAT THE CAR FEELS LIKE I HIT SOMETHING EVERYTIME. IT JUMPS TYPICALLY EVERY OTHER DAY WHILE DRIVING.

Mileage: 99,000

THE VEHICLE STALLS AND LOOSES POWER. THUMPING IN CERTAIN GEARS. STALLS AND THEN JERKS FORWARD . SOMETIMES DOES NOT WANT TO PICK UP SPEED EVEN WHEN HITTING GAS. THIS HAPPENS MOSTLY ON CITY STREETS. RIDES SMOOTH WHEN ON HIGHWAY GOING HIGH SPEEDS. AT LOW SPEEDS JERKS AND STALLS. ALSO GAS TANK LIGHT KEEPS COMING ON NO ONE IS ABLE TO FIX IT FIGURE OUT WHAT'S WRONG.

Mileage: 63,000

THE OIL COOLING PART BROKE ON MY JEEP CHEROKEE, I NOTICED AN INORDINATE AMOUNT OF OIL ON THE DRIVEWAY, BUT NONE OF MY 'ENGINE ISSUE WARNINGS' CAME UP SO IT MUST'VE BEEN IN THE LAST COUPLE MILES BEFORE I NOTICED THE PUDDLE ON MY DRIVEWAY. M Y MECHANIC SAID THAT HE'S SEEN THE PROBLEM ON A FEW CARS AND TRUCKS BEFORE REPAIRING MY JEEP. THE STRANG THING IS THE PART WAS BACK ORDERED. IT TOOK 2 AND 1/2 WEEKS TO GET THE PART, AND HIS PARTS DEALER HAD ORDERED 60. MY JEEP IS 2015, BUT HAS ONLY 33,000 MILES ON IT. THE SERVICE CONTRACT HOLDER IS TRYING NOT TO ALLOW THE CLAIM. BUT I WILL USE THE INFORMATION HERE AND ELSEWHERE TO TRY TO CONVINCE THEM OTHERWISE. .

Mileage: 33,000

ATTEMPTING TO MAKE A LEFT TURN ONTO ROADWAY ACROSS TRAFFIC TRAVELING AT APPROX 45 MPH. THERE WAS A BREAK IN TRAFFIC. I ACCELERATED. THE CAR MOVED FORWARD, BUT WOULDN'T ACCELERATE. WOULD ONLY DO ABOUT 3 MPH NO MATTER WHAT I DID WITH THE GAS PEDAL. I NEARLY CAUSED A SERIOUS ACCIDENT. THE DEALER CLAIMS THAT IS NORMAL FOR THAT CAR IF YOU DON'T ALLOW IT TO WARM UP. THERE ARE MANY REPORTED PROBLEMS WITH THE 9 SPEED TRANSMISSION, BUT IT COULD ALSO BE THE CONTROL MODULE. THIS PROBLEM CAN BE REPRODUCED, BUT IS MORE PRONOUNCED WHEN THE WEATHER IS COLD. THE HESITATION IS LESS IN WARMER WEATHER. ONCE THE ENGINE WARMS UP, THERE IS STILL A HESITATION, BUT IT IS NOT AS SEVERE.

Mileage: 47,300

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND THE ERROR MESSAGE DISAPPEARED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER JEEP DODGE RAM OF LANSING (6525 W SAGINAW HWY, LANSING, MI 48917) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,833.

Mileage: 122,833

TL* THE CONTACT'S SON OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT'S SON PULLED OFF TO THE SHOULDER OF THE HIGHWAY AND SHUT-OFF THE VEHICLE. HER SON WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. UPON INVESTIGATION, THE CONTACT LINKED HER SON'S FAILURE TO NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT CALLED ROUTE 1 CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE (2700 BRUNSWICK PIKE, LAWRENCE TOWNSHIP, NJ 08648) WHERE SHE WAS INFORMED THAT HER SON'S VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE INFORMATION THE DEALER PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

FOR THE PAST THREE WEEKS THE CAR HAS BEEN SHOWING TRANSMISSION PROBLEMS BUT UNTIL RECENTLY THE TRANSMISSION REMAINED IN NEUTRAL AND FILED TO SHIFT TO ANOTHER GEAR. IT MAKES A LOUD CLANG SOUND WHEN SHIFTING GEARS AND AUTOMATICALLY SHUTS DOWN AFTER. THE PARKING BRAKE WOULDN'T DISENGAGE, A MESSAGE SAYING "SERVICE PARKING BRAKE" APPEARS ON SCREEN. WHEN ACCELERATING THE CAR DOES NOT RESPOND NORMALLY. THERE WAS ANOTHER MESSAGE SHOWING "TRANMISSION SERVICE" WHEN THE CAR WAS ON PARK AND THE CAR UNEXPECTEDLY SHIFT TO NEUTRAL AND MADE A LOUD ROAR ROUND JERKING FORWARD.

Mileage: 62,904

AFTER THE RECALL 20V-343 IN AUG OF 2020 THE VEHICLE EXHIBITED THE FOLLOWING IN NOVEMBER WHILE DRIVE OVER 55MPH. THE MIL LIGHT CAME ON, COULD FEEL THE POWER TRAIN SWITCHED TO REAR WHEEL DRIVE AND ONCE PULLED OVER THE COMPUTER LOCKED THE TRANSMISSION INTO PARK. THE ENGINE CONTINUED TO RUN, THE BRAKE LITE LIT AND THE DISPLAY REPORTED ERROR OF "SERVICE TRANSMISSION". WE COULD NO LONGER SHIFT THE TRANSMISSION. LATER THE DEALER REPORTED METAL SHAVINGS IN THE TRANSFER CASE CALLED PTU ALONG WITH A SUBSTANCE LIKE CLUTCH MATERIAL. ON REPLACEMENT WE WERE CHARGED $3,200+ WITH A DELAY OF SEVERAL MONTHS AND TWO PTUS WERE ORDER AS THE REPLACEMENT DIDN'T MAKE IT OUT OF THE SHOP. ON REQUEST TO FCA THEY DENIED THE REIMBURSEMENT AS LISTED IN THE RECALL AS A "FIELD SERVICE" WE SUBMIT THE PAPER WORK IDENTIFYING THE VIN TIED TO THE RECALL, THE SERVICE WORK DESCRIBING THE DAMAGES AND AN IMAGE OF THE DASH CONFIGURATION AT THE TIME REFLECTING THE INTENDED PURPOSE OF THE SOFTWARE PATCH AS OUTLINED IN THE RECALL.

Mileage: 60,178

PTU IS FAILING AFTER ONLY 30K MILES. NEEDS TO BE REPLACED AND FITS DESCRIPTION OF OTHER JEEP CHEROKEE 2014 - 2017 MODELS RECALLED WITH ACTIVE DRIVE II.

TRANSMISSION HARD SHIFTING IN HIGHER GEARS

THERE WAS A MESSAGE THAT APPEARED THAT SAID 4WD SYSTEM IS UNAVAILABLE SERVICE REQUIRED, AND IT STOPPED MORE THAN ONE TIME ONE OF THE TIMES WAS ON THE HIGHWAY AND IT CAUSED TRAFFIC.

Mileage: 47,000

WHILE IN MOTION BOTH ON HIGHWAY (~70MPH) OR NEIGHBORHOOD DRIVING (~25MPH), DASH BOARD LIGHTS FLASH, SPEEDOMETERS WIND AND THE ERROR MESSAGE '4WD SYSTEM TEMPORARILY UNAVAILABLE' COMES ON SCREEN WITH TRACTION WARNING LIGHT AND RED INDICATOR DOT LIGHT. RESIN VOLUME ALSO DIMINISHED. THIS WILL NOT RESET UNTIL CAR IS TURNED OFF FOR ~5 MINUTES. THIS HAS HAPPENED BOTH WITH SHORT DRIVES OF 15 MINUTES AND DURING LONGER DRIVES OF 1HOUR.

Mileage: 55,000

THE DESCRIBED VEHICLE WAS SUBJECT TO RECALL W47 WHEREIN THE PTU SPLINES COULD DEGRADE CAUSING THE VEHICLE TO HAVE NO MOTIVE POWER AND COULD ROLL AWAY. THE RECALL UPDATED THE SOFTWARE TO ESSENTIALLY INSTRUCT THE VEHICLE TO ENGAGE THE PARKING BRAKE AND ALLOW MOTIVE POWER WITH REAR WHEEL DRIVE. THE RECALL DID NOT CALL FOR THE REPLACEMENT OF THE FAULTY PART, JUST A MEANS OF KEEPING THE VEHICLE SAFE ONCE THE PART FAILED. THE RECALL WAS ISSUED IN JULY 2020 AND WE TOOK OURS TO FREMONT MOTORS JEEP (WYOMING) AND HAD THE SOFTWARE UPDATED (RECALL ADDRESSED). ON FEBRUARY 20, 2021, MY WIFE WAS DRIVING THE VEHICLE FROM WYOMING TO IOWA ON INTERSTATE 90. AS SHE CROSSED FROM SOUTH DAKOTA INTO MINNESOTA, THE PTU FAILED WHICH ALSO LED TO THE FAILURE OF THE DRIVELINE CONTROL MODULE. SHE WAS USING THE INSIDE LANE AND PASSING OTHER TRAFFIC WHEN THE VEHICLE SUDDENLY LOST POWER, THE ENGINE REVVED, AND THE VEHICLE TRIED STOPPING ITSELF. SHE WAS ABLE TO NEGOTIATE OTHER TRAFFIC, AVOID A COLLISION, AND PULL OFF THE RIGHT SIDE OF THE ROADWAY. THE OUTSIDE TEMPERATURE WAS -8F. I WAS ALREADY IN IOWA AND DROVE AN HOUR TO RETRIEVE HER AND HER BAGGAGE FROM THE VEHICLE. THE VEHICLE WAS TOWED TO SIOUX FALLS, SD, AND WAS LATER DIAGNOSED AND REPAIRED BY BILLION JEEP. IT WOULD SEEM THAT THE RECALL SHOULD HAVE INCLUDE REPLACEMENT OF THE KNOWN FAULTY PART AND NOT JUST AN UPDATE TO THE SOFTWARE TO ADDRESS THE VEHICLE "AFTER" THE PART FAILED. IT CREATED A DANGEROUS SITUATION FOR MY WIFE AND THE OTHER PEOPLE SHARING THE ROADWAY THAT NIGHT. RECALL W47 OBVIOUSLY DID NOT ADDRESS THE ISSUE FAR ENOUGH. IT CERTAINLY FAVORED THE MANUFACTURER OVER THE SAFETY OF THE VEHICLE OWNERS.

Mileage: 38,145

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION REMAINED IN NEUTRAL AND FAILED TO SHIFT INTO ANOTHER GEAR. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO REFERRED HIM TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT CONTACTED SALSBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WHO CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

ON JULY 29,2020 (THE DAY I BOUGHT IT), MY VEHICLE'S TRANSMISSION COMPLETELY SHUTDOWN WHILE I DROVE IT ON THE INTERSTATE 8 HIGHWAY, FORCING ME TO VEER ONTO THE SHOULDER. MY VEHICLE'S TRANSMISSION ALSO COMPLETELY SHUTDOWN COUNTLESS TIMES WHEN SLOWING DOWN TO A COMPLETE STOP, WHICH HINDERS TRAFFIC BY FORCING ME TO PUT THE CAR INTO PARK BEFORE IT CAN BE TURNED BACK ON AND PUT BACK INTO DRIVE. MOST OF THOSE TIMES IT WILL NOT TURN BACK ON AGAIN ON THE FIRST ATTEMPT EITHER. ON NOVEMBER 19, 2020, FOR EXAMPLE, MY VEHICLE'S TRANSMISSION COMPLETELY SHUTDOWN FIVE TIMES IN BUMPER TO BUMPER TRAFFIC WHILE I DROVE IT ON THE INTERSTATE 5 HIGHWAY. SINCE THE MIDDLE OF NOVEMBER 20, 2020, ALMOST EVERY TIME I GO TO START MY CAR IT WON'T START UNLESS I FIRST POP THE HOOD AND WIGGLE THE NEGATIVE BATTERY TERMINAL CONNECTION FIRST. EVEN AFTER BUYING A NEW BATTERY. AROUND JANUARY 20, 2021, THE PARKING BRAKE WOULD NOT FULLY DISENGAGE AND MY CAR PROCEEDED TO SHUT OFF ONE BLOCK AWAY FROM MY HOUSE ON A CITY STREET. FOR FIVE MINUTES I WAS UNABLE TO RESTART THE CAR AND COULDN'T PUT IT BACK IN PARK AFTER DRIVING HOME. THE NEXT DAY, AFTER I TURNED ON MY CAR AND PUT IT INTO REVERSE, IT LURCHED FORWARD, MADE A BANGING SOUND, AND SHUT OFF. I WAS UNABLE TO PUT THE CAR IN PARK OR DRIVE AND LEFT IT IN NEUTRAL. THE PARKING BRAKE WOULD STILL NOT FULLY DISENGAGE AND THE MESSAGE "SERVICE PARKING BRAKE" APPEARED ON THE DASHBOARD. I STILL COULD NOT MOVE THE CAR INTO PARK OR DRIVE SO I TURNED THE CAR OFF AND LEFT IT IN NEUTRAL. LAST WEEK, I FORCED MY CAR INTO DRIVE AND TOOK IT TO THE KEARNY MESA CHRYSLER DODGE JEEP RAM DEALERSHIP, WHERE IT REMAINS. THE DEALERSHIP INSISTS TECHNICAL SERVICE BULLETIN 21-025-19'S EXTENDED WARRANTY INSTRUCTION DOESN'T APPLY TO MY CAR'S TRANSMISSION AND I INSIST THAT IT DOES. I ALSO SAW SOME OF THE CAR'S REAL AND VERY EXTENSIVE REPAIR HISTORY FOR THE FIRST TIME.

Mileage: 58,000

I DROVE 365 HIGHWAY MILES, THE LAST 20 OF WHICH WERE ON WINDING UPHILL MOUNTAIN ROADS, STOPPING AT MY MOUNTAIN CABIN, WITH NO ISSUES. PARKED, WITH ENGINE OFF, TO SHOVEL SNOW ALLOWING ACCESS TO STEEP SNOW-COVERED DRIVEWAY. UPON COMPLETION AND RESTARTING MY VEHICLE, I ATTEMPTED TO ENTER 4WD LOW TO PROCEED DOWN THE DRIVEWAY. WOULD NOT ENTER LOW, DISPLAYING "4WD NOT AVAILABLE'. REPEATED ATTEMPTS WERE UNSUCCESSFUL, WITH ADDITIONAL ERRORS DISPLAYING: "SERVICE ENGINE', "SERVICE SHIFTER', "SERVICE P BRAKE". DECIDED TO ATTEMPT DRIVING IN 4WD (ONLY); VEHICLE WOULD NOT SHIFT OUT OF NEUTRAL. SHIFTER WAS PHYSICALLY LOCKED IN POSITION. KEPT FUSSING, WHILE ALL ERROR MESSAGES BEING DISPLAYED ALTERNATELY. IT EVENTUALLY COUPLE BE SHIFTED (WITH NORMAL EFFORT); UNFORTUNATELY IT WAS NOW REVERSE NOT DRIVE (WHICH I NEEDED). UPON ATTEMPTING TO SHIFT TO DRIVE, IT STUCK IN NEUTRAL ON ITS WAY TO DRIVE. AGAIN LOCKED IN PLACE. EVENTUALLY UNLOCKED AND COULD BE SHIFTED; BUT WAS NOW WARY OF DESCENDING THE DRIVEWAY AND DECIDED TO DRIVE IT A BIT TO TEST. IT SEEMED AS THOUGH IT MIGHT BE UNLOCKING AFTER A TIMEOUT PERIOD, SO START A STOPWATCH ON MY PHONE. EVENTUALLY DETERMINE THAT THE TRANSMISSION WAS TIMING OUT AFTER 4:30, AND COULD BE SHIFTED, WITH ALL SHIFTS BEING VERY HARD AND LOUD. FINALLY GOT IT IN DRIVE AND DROVE THE ~3 MILE LOOP OF PLOWED, BUT STILL SNOWY AND SLOPPY ROADWAY; ON THIS TEST DRIVE, WITH ALL MESSAGES STILL ON AND ALTERNATING, IT BECAME CLEAR I HAD ONLY REAR WHEEL DRIVE AND WAS IN A SINGLE GEAR SPEED, ALLOWING ONLY SLOW STARTING AND POOR STOPPING, WITH SPEEDS OF 20 MPH PER 1,000 RPM. AFTER A FEW WIFI CALLS FROM MY DRIVEWAY TO NEIGHBORS AND MY JEEP DEALER'S SERVICE MANAGER; DECIDED TO RETURN TO TOWN FOR REPAIRS. EACH PASSAGE THRU NEUTRAL LOCKING THE TRANSMISSION FOR 4:30, AND ALL SHIFT INTO EITHER GEAR, EXTREMELY "HARD"

Mileage: 71,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT NOTIFIED THE LOCAL DEALER NEW CARLISLE CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (580 N MAIN ST, NEW CARLISLE, OH 45344) WHO INSPECTED THE VEHICLE AND DETERMINED THAT THE INPUT SPLINE HAD DAMAGED TEETH FROM SHAFT MOVEMENT WHICH CREATED DAMAGE TO THE TRANSMISSION. IT WAS RECOMMENDED THAT THE ENTIRE TRANSMISSION OUTPUT SHAFT BE REPLACED HOWEVER, THE REMEDY THE LOCAL DEALER PROVIDED FROM THE MANUFACTURER WAS FOR A SOFTWARE UPDATE THAT WOULD MAINTAIN VEHICLE PROPULSION WITHIN THE TRANSMISSION. THE CONTACT WAS CONCERNED THAT THERE WAS TOO MUCH DAMAGE TO THE SHAFT AND THAT THE RECALL REMEDY WAS INSUFFICIENT TO PREVENT FURTHER DAMAGES OR AN EVENTUAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

WHILE IN MOTION ON CITY STREETS AND HIGHWAYS, CAR HAS TROUBLE SHIFTING GEARS AND WHEN ACCELERATING IT DOES NOT RESPOND NORMALLY.

Mileage: 78,738

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE FAILED TO SHIFT CORRECTLY BETWEEN 1ST AND 2ND GEARS AND BETWEEN 2ND AND 3RD GEARS. THE CONTACT HAD TO RELEASE THE ACCELERATOR PEDAL AND THE VEHICLE WOULD HESITATE BEFORE PROPERLY SHIFTING. THE FAILURE OCCURRED AT THE INITIAL START-UP OF THE VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED MORE CONSISTENTLY OVER TIME. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN). THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TRANSMISSION FAILED, HAD TO REBUILD NOV 2020 4X4 SVC LIGHT CAME ON INTERMITTENTLY, PTU FAILED AS WELL JAN 2021. VEHICLE KEPT ENGAGING 4X4 AND LOOSING POWER

Mileage: 106,000

TRANSMISSION ENGAGES VIOLENTLY WHEN COASTING, ESPECIALLY WHEN COMING OUT OF A COAST DOWNHILL. WHEN ATTEMPTING TO ACCELERATE AFTER COASTING THE TRANSMISSION ENGAGES VIOLENTLY. THIS GENERALLY OCCURS WHEN THE VEHICLE ATTEMPTS TO JUMP FROM 2ND TO 3RD GEAR OR 3RD FOR 4TH. THIS IS A VERY VIOLENT ENGAGEMENT, TO THE POINT WHERE IT CAN BE FELT THROUGH THE DRIVER'S SEAT AND STEERING WHEEL. IT OFTEN TIME FEELS LIKE THE DRIVER HAS IMPACTED AN OBJECT, WHICH MAY CAUSE THE DRIVER TO OVERREACT TO CONDITIONS. THIS IS A COMMON OCCURRENCE. THIS ISSUE HAS BEEN REPORTED TO DEALERSHIPS SEVERAL TIMES.

Mileage: 52,000

MY JEEP IS HAVING TRANNY ISSUES AND IS MAKING VERY LOUD ENGINE SOUND DUE TO THE TRANNY LAGGING,WHICH IS MAKING MOTOR REV REALLY HIGH,AND SOMETIMES IT IS NOT PREDICTABLE,WHICH AT THAT POINT CAUSES THE MOTOR TO BE SOMETIMES REAL JERKY OR JUMPY RANDOMLY CAUSING IT NOT TO RUN RIGHT!..OR HAVE A ROUGH RIDE OR IT'S SHIFTING TO SHIFT RIGHT OR EVEN TO GO TO THE NEXT GEARS..SEAMS LIKE SOMETIMES,IT WANTS THE MOTOR TO BLOW UP !!!

Mileage: 125,034

MY VEHICLE HAS BEEN STUDDERING WHILE IN DRIVE AT VARIOUS SPEEDS. IT'S HEAVILY STALLS BEFORE TAKING OFF AFTER A STOP. I WANT SURE IF I MOVED TO MANUAL TRANSMISSION UNTIL IT CONTINUED TO DO IT FOR A 45 MIN DRIVE FROM 0-65 IN SPEED. IT'S HAD THE HESITATION SINCE I GOT IT AND THOUGHT IT WAS BECAUSE OF THE SMALLER V6 WHEN I WAS COMING FROM AN INFINITI M37. I CHECKED FLUIDS AND NO ALERT OR LIGHT ON INDICATING.

Mileage: 66,480

IF NOT TO A COMPLETE STOP, THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY, LEAVING ME SEMI STALLED IN INTERSECTIONS, ETC. IT DOES THIS ON A REGULAR BASIS. OTHER OWNERS OF SAME MODEL TELL ME THEY ARE HAVING THE SAME ISSUE.

Mileage: 85,198

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE VEHICLE NEAR THE ACCELERATOR AND BRAKE PEDAL. THE CONTACT TOOK THE VEHICLE TO KEY CHRYSLER JEEP DODGE RAM - TOBEY AUTO GROUP (2020 N DETROIT ST, XENIA, OH 45385; (937) 347-5155) WHO SEALED THE LOCATION WHERE THE LEAK WAS COMING FROM. THE CONTACT STATED ABOUT 5 MONTHS LATER, AT APPROXIMATELY 36,000 MILES, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT RETURNED THE VEHICLE TO THE DEALERS WHO DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY A CERTIFIED MECHANIC, NOT THE DEALER. THE CONTACT THEN STATED THAT ABOUT 7 MONTHS LATER AT APPROXIMATELY 38,000 MILES, THE VEHICLE STALLED AT A STOP LIGHT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO DISPLAYED THE MESSAGE TO SERVICE THE TRANSMISSION. THE CONTACT CONTACTED THE DEALER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

AROUND MAY 2020 I WAS CONTACTED BY JEEP FOR A RECALL I HAD NO IDEA ABOUT; GOT HER IN QUICK FOR THE PTU INPUT SPLINE. THERE WERE NO ISSUES BEFORE THIS. THE UPDATE WAS ATEMPTED BUT NOT COMPLETED. FROM THERE, I EXPEREINCED SEVERAL ISSUES. PROBLEMS STARTED WITH ALERTS DISPLAYING FOR NO REASON WHILE IN MOTION AND STATIONARY. TOOK HER TO ANOTHER DEALER WHERE THEY UPDATED THE SOFTWARE/LOOKED AT THE POWER TRAIN. WHEN "FINISHED" I PULLED OUT TO MY JEEP MAKNG A POPPING NOISE AND ROUGH DRIVE. WHEN I PARKED, THERE WAS FLUID SPILLING OUT OF THE DIFFERENTIAL AND SPLATTERED OVER THE REAR OF THE JEEP. THE DEALER STRIPPED A PLUG; WASNT SEATED CORRECTLY AND POPPED OFF FROM PRESSURE. SINCE THEN, I HAVE HAD SEVERAL OTHER ISSUES CONCERNING THE DRIVETRAIN TO INCLDE HARD JUMPING INTO GEAR (ESPECIALLY INTO 1ST FROM A STOP), ROUGH DOWN SHIFT, AND TRANSFER CASE DAMAGE. MOST RECENT ISSUE IS HARD SHIFT INTO DRIVE AND RADIATOR LEAK. I DID TAKE HER IN BEFORE MY POWERTRAIN WARRANY RAN OUT BUT THERE WAS APPARENTLY NO ISSUE - THEY ONLY DROVE IT A FEW MILES. I ATTRIBUTE ALL ISSUES TO INCOMPLETE MAINTENECE AND UNKNOWLEDGABLE STAFF. THE MAIN ISSUE BEING COMPUTERS; WHEN NOT SERVICED PROPERLY, A CHAIN REACTION OCCURS THROUGOUT COMPONENTS. AN ISSUE CAN ARRISE WHERE YOU LEAST EXPECT IT. I CONTACTED NATIONAL LEVEL JEEP FOR HELP; NO AVAIL.

Mileage: 60,000

VEHICLE HAS A DELAY WHEN GOING FROM STATIONARY TO ACCELERATING. THIS IS VERY DANGEROUS WHEN MAKING LEFT HAND TURNS. THERE IS A RECALL FOR 2015 JEEPS FOR THIS SAME ISSUE, BUT FOR WHATEVER REASON MINE WHICH IS EXPERIENCING THE ISSUE FIRST HAND IS NOT ON OF THEM.

Mileage: 90,000

*LAG RESPONSE AT COMPLETE STOP WHEN PRESSING ACCELERATION PEDAL. NOT SAFE WHEN PULLING INTO TRAFFIC. *THIS HAS HAPPENED MULTIPLE TIMES. *TAPPING ENGINE NOISE

Mileage: 50,000

VEHICLE CONTINOUSLY FLASHES ERROR CODE 'SERVICE SHIFTER' ON DASH SCREEN. IN ADDITION ALL LIGHTS ILLUMINATE ON SHIFTER ASSEMBLY. ABLE TO CLEAR FAULT BE RESTARTING VEHICLE. DOES NOT SEEM TO AFFECT SHIFTING OF VEHICLE. BEEN HAPPENING ON AND OFF PAST YEAR.

Mileage: 55,897

UNDER THE CHRYSLER WARRANTY, MULTIPLE PROBLEMS WITH THE TRANSMISSION RESULTED IN COMPLETE REPLACEMENT. RIGHT NOW, (OUT OF WARRANTY) THE POWER TRANSFER UNIT HAS FAILED. IT APPEARS TO BE RELATED TO THE RECENT RECALL THAT REQUIRED A FLASH OF THE COMPUTER SYSTEM TO PREVENT DETERIORATION OF "SPLINES" WITHIN THE UNIT. I HAD THAT DONE SEVERAL MONTHS AGO. NOW THE ENTIRE TRANSFER CASE IS CLATTERING AND THE DEALER TOLD ME THAT IT WAS NOT COVERED UNDER ANY RECALL. I AM BEING ASKED TO PAY OVER $3,200 INCLUDING TODAY'S DIAGNOSIS AND WAIT 3 OR MORE WEEKS TO BACKORDER THE PART. I WILL PROCEED WITH THE WORK, HOWEVER, THEY HAVE NO CLEAR TIMELINE, SO I PARKED THE CAR AS IT IS APPARENTLY DANGEROUS TO DRIVE, EVEN IF I COULD STAND THE NOISE. I BELIEVE THIS IS PART OF THE PRIOR RECALL AND WANT HELP TO TRY TO DETERMINE THIS. I NOW UNDERSTAND THAT THIS REPORT IS REALLY JUST A BOOKMARK IN CASE YOU ALL DECIDE TO INVESTIGATE IF THERE ARE MULTIPLE INSTANCES OF THE SAME THING. THE TRANSFER UNIT CLATTERS WHEN I PRESS ON THE GAS TO MAKE THE WHEELS TURN. I HAVE HAD IT ASSESSED BY AN INDEPENDENT MECHANIC FIRST, THEN THE DEALERSHIP AND THEY ARE IN AGREEMENT THAT THE POWER TRANSFER UNIT MUST BE REPLACED.

Mileage: 70,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING (6131 S PENNSYLVANIA AVE, LANSING, MI 48911) WHERE THE VEHICLE WAS DIAGNOSED WITH A SOFTWARE UPDATE ISSUE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,284.

Mileage: 28,284

WHILE DRIVING THE SERVICE SHIFTER MESSAGE DISPLAYED ON THE DASH AND THE SHIFTER HAD RED LIGHT LIGHT UP FOR PARK REVERSE NEUTRAL DRIVE AND MANUAL. UPON MORE RESEARCH MANY PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE AND HAVING TO HAVE THE ENTIRE SHIFTER ASSEMBLY AND WIRING HARNESS REPLACED

Mileage: 85,000

JUST AFTER I STARTED JEEP. I HAD A WARNING BEEP. DASH HAS SERVICE SHIFTER ON IT. ALL THE LIGHTS ALONG THE SHIFTER WERE LIT UP AS IF SHIFTER WAS IN ALL THE POSITIONS. DROVE IT A SHORT DISTANCE. STOPPED TURNED OFF IGNITION. RESTARTED VEHICLE AND IT WAS CLEARED UP. HAVE 59036 MILES ON JEEP.

Mileage: 59,036

THE CAR WAS PARKED AT A GAS STATION WHEN THE CAR WAS TURN ON THERE WAS A LOUD NOISE AND IT STARTED SHAKING THEN THE SERVICE ENGINE LIGHT WENT ON , ALSO THE D WAS FLASHING AND THE LIGHT FOR ICE CONTROL WAS FLASHING AS WELL

ON A SUNDAY THE 25TH OCTOBER MY VEHICLE WAS PARKED AT HOME GETTING READY TO GO TO THE SHOPS DIDN'T WANT TO GO FORWARD BUT IT WAS AUTOMATICALLY REVERSING. IT CHANGED TO LOW GEAR AND DIDN'T WANNA INCREASE SPEED ABOVE 40KM/HR, IT DEACTIVATED ALL SENSORS. IT LOST POWER AND STARTED JACKING BUT WAS ONLY REVERSING. I CALLED JEEP SA SANDTON ON MONDAY AS IT DID THE SAME THING THEY SAID IT MUST BE TOWN MUST TOWED. ON ARRIVAL I WAS TOLD M VEHICLE HAS PTU PROBLEM, IT IS NOT TRANSMITTING POWER TO THE FRONT WHEELS. AND I NEED TO PAY FOR REPLACEMENT OF PTU. I ASKED WHAT CAUSES THIS PTU, THE SERVICE GIRLS SAID SHE DOESN'T KNOW. I GOOGLED AND DISCOVERED THAT MY VEHICLE WAS RECALLED FOR THIS PTU SOFTWARE UPDATE BECAUSE THESE CARS EXPERIENCE THIS PROBLEM. BUT NO ONE INFORMED ME DESPITE THAT MY CAR WENT FOR A SERVICE WITH JEEP IN MAY. THE DEALER AND FCA JOHANNESBURG IS REFUSING TO FIX THE DAMAGE AND TO UPDATE THE SOFTWARE, THE CAR HAS BEEN WITH THEM FOR 2 WEEKS, AND I AM TOLD I NEED TO PAY, WHILE THE INFORMATION IS CLEAR THAT THE RECALL WAS WORLDWIDE, AND IRRESPECTIVE IF YOUR CAR IS STILL UNDER WARRANT OR NOT THE PTU NEEDS TO BE UPDATED AND REPLACED BY DEALER FREE OF CHARGE.

IF I'M COMING UP ON A RED LIGHT AND IT TURNS GREEN BEFORE I HAVE TO STOP WHEN I PRESS THE GAS PEDAL IT HESITATES TO GO THEN IT JUMPS FORWARD VERY HARD. ALSO IF I'M PULLING OUT SOMETIMES FROM A COMPLETE STOP IT WILL DO THE SAMETHING BY HESITATING THEN JUMPING FORWARD.

Mileage: 65,000

DRIVING DOWN THE ROAD NOT EVEN 2 MILES FROM HOME THE CAR JUST SHUTS OFF. ONLY WARNING WAS A THE AUTO START/STOP WARNING LIGHT ON THE INSTRUMENT PANEL. WAS ABLE TO COAST TO THE A ATOP SIGN WITH NO POWER STEERING OR POWER BRAKES. BEFORE COMING TO A COMPLETE STOP THE CAR STARTED UP AGAIN ONCE I SAT FOR A MIN OR TWO. I DIDN'T GET 1 MILE FROM THAT STOP SIGN WHEN THE CAR DIED AGAIN. SAME WARNING LIGHT. THIS IS COULD HAVE BEEN DEADLY HAD I MADE IT TO THE INTERSTATE AND IT STALLED THERE. THIS HAS HAPPENED MORE TIMES THAN I CAN COUNT. IT TYPICALLY HAPPENS ON THE FIRST START OF THE DAY. THE CAR WILL RUN AND THEN START RUNNING REALLY ROUGH FOR NO REASON AND USUALLY STALLS OUT.

Mileage: 105,891

NO ACCELERATION, RPM STUCK AT 5000 FOR AN EXTENDED TIME BEFORE DROPPING, CLUNK NOISE, HARD SHIFT ESPECIALLY INTO PARK. BETWEEN 60,000 AND 70,000 MILES HAD 3 MAJOR REPAIRS.

Mileage: 68,000

SERVICE SHIFTER LIGHT COMES ON AND IT EFFECTS THE SHIFTING OF THE VEHICLE. IF YOU TURN OFF THE VEHICLE THE LIGHT RESETS. UNABLE TO DIAGNOSE AT THIS TIME AT THE DEALERSHIP. HAPPENS WHEN THE VEHICLE IS IN MOTION. THE VEHICLE HAS A HESITATION/DELAY IN ACCELERATION.

Mileage: 82,000

WHILE DRIVING DOWN THE ROAD SEVERAL TIMES THE PAST MONTH MY VEHICLE HAS SHUT DOWN. ALL LIGHTS STAY ON IN CAR AND HEADLAMPS ETC. BUT THE ENGINE SHUTS DOWN YOU LOSE POWER STEERING AND WHEN YOU GO TO CRANK THE ENGINE OVER IT WILL DO NOTHING FOR MAYBE 5 TO 10 SECONDS BEFORE YOU HERE THE BELTS AND FANS START TO CRANK. HAD THE STARTER, ALTERNATOR AND BATTERY TESTED. REPLACED THE BATTERY AND IT STILL DOES IT JUST NOT AS OFTEN.

Mileage: 58,185

JEEP SHIFTER NOT WORKING RIGHT. WHEN DRIVING THE JEEP STOPS COMES UP ON SCREEN SHIFTER NOT WORKING THEN SAYS TO PUT IN PARK AND SHIFT TO DESIRED GEAR.BUT I HAVE TO SHUT OFF CAR AND RESTART BEFORE IT WILL WORK.

Mileage: 84,532

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ERRONEOUSLY SHIFTED TO NEUTRAL, CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

WHILE THE CAR WAS MOVING THE SERVICE GEAR SHIFT WARMING CAME ON AND ALL THE GEAR LIGHTS WHERE ON.. TRANSMISSION ISSUE CONTINUE WHEN PUTTING THE CAR IN DRIVE IT JERKS VERY HARD OR WHEN YOU PRESS THE GAS THE CAR JERKS VIOLENTLY

Mileage: 109,000

2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PTU INLINE SPLINE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD CLUNK UPON ACCELERATION. THE DEALER COULD DUPLICATE THE FAILURE. THE VEHICLE THEN EXPERIENCED A LOSS OF POWER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. *JS

WHILE DRIVING ALL LIGHTS ON THE SHIFTER CAME ON AND A MESSAGE ON THE DASH SAID SERVICE SHIFTER. THIS HAPPENED BEFORE AND THE SHIFTER WAS REPLACED AT 43472 MILES DECEMBER 23, 2019

Mileage: 45,673

SERVICE SHIFTER WARNING SHOWS WHILE DRIVING, SOMETIMES WHILE STARTING VEHICLE WILL NOT ALLOW TO CHANGE GEARS WITHOUT TURNING OFF AND THEN BACK ON MULTIPLE TIMES.

Mileage: 40,000

THE CAR HAS TROUBLE GOING WHEN IT'S STOPPED AND I PRESS THE GAS. IT IS AS IF IT'S THINKING AND THEN ONCE IT STARTS MOVING, IT SHIFTS REALLY HARD. IT'S ALSO SHIFTS REALLY HARD WHEN WHILE JUST DRIVING, FEELS LIKE SOMEONE HIT ME FROM BEHIND. ALSO THE SERVICE SHIFTER LIGHT WOULD GO ON SO I REPLACED THE SHIFTER BEZEL WITH WIRES TWICE AND NOW THE SERVICE SHIFT LIGHT IS BACK ON AGAIN.

Mileage: 1

I WAS DRIVING CAME TO A STOP A STOP SIGN, I STARTED TO GO AND MY JEEP JUST STOPPED IN THE MIDDLE OF AN INTERSECTION. IT WOULDNT MOVE OR ROLL. I GAVE IT GAS AND IT JUST RUM THE ENGINE UP. IT WOULDN'T MOVE AND CARS WERE COMING AT ME. IT SCARED ME. I ALMOST GOT HIT BY A CEMENT TRUCK. LIGHTS ON ALL THE SHIFTING LIT UP. SERVICE 4 WHEEL DRIVE LIGHT CAME ON. MILEAGE STARTED FLASHING. SOME LIGHT WITH CAR AND WAVY ROADS LIGHT CAME ON. IT JUST STOPPED ROLLING WHILE DRIVING .2015 JEEP CHEROKEE LATITUDE ONLY 69,000 MILES.

Mileage: 69,000

WHEN ROAD IS WET, VEHICLE RANDOMLY FISH TAILS ON CITY STREETS AND/OR DOES COMPLETE 360 DEGREE SPIN ON THE INTERSTATE. TIRES ARE GOOD. REAR DIFFERENTIAL WAS LEAKING. SUSPECTED DIFFERENTIAL FAILED. WE GOT THE LEAK FIXED BUT NOISE PERSISTED. JEEP SERVICE DEPARTMENT IS NOW REPLACING ENTIRE DIFFERENTIAL. WARRANTY EXPIRED AT 100,000 MILES. VEHICLE AROUND 120,000 MILES NOW. SUSPECT A DEFECT IN DIFFERENTIAL, BASED ON OTHER INTERNET SEARCHES. ALSO HAD SIMILAR ISSUE ABOUT A YEAR AGO, AND THOUGHT THAT BALDING TIRES WERE TO BLAME. OTHER SYMPTOMS INCLUDE RUBBING SOUND WHEN TURNING SLOWLY AND SHARPLY, SUCH AS BACKING OUT OF DRIVEWAY OR TURNING SHARPLY INTO A PARKING SPOT.

Mileage: 120,000

THE SERVICE TRANSMISSION LIGHT CAME ON. DEALERSHIP SAYS THE PTU UNIT HAS TO BE CHANGED. COST $2200, CAR IS ONLY 5 YEARS OLD.

Mileage: 113,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION WARNING LIGHT AND MALFUNCTION INDICATOR LIGHTS WERE BOTH ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO DON K CHRYSLER DODGE JEEP RAM (6219 HWY 93 S, WHITEFISH, MT 59937, (406) 862-2571) HOWEVER, THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

WHEN DRIVING MY VEHICLE JERKS ME EXTREMELY HARD AND ENGINE MAKES LOUD THUMP NOISE. I'VE ALMOST HIT MULTIPLE VEHICLES IN FRONT OF ME FROM IT JULTING ME FORWARD. I'M PREGNANT AND IT'S EXTREMELY CONCERNING.

Mileage: 87,000

MY TRANSMISSION IS NOT SHIFTING RIGHT. KICKING EVERYTIME SHIFTING. THE VEHICLE LOSS POWER.

Mileage: 75,000

WHEN STARTING IN MOTION THE CAR HESITATED THEN JERKS INTO MOTION. IT WILL JERK BETWEEN SHIFTING GEARS IN THE AUTOMATIC TRANSMISSION. SOMETIMES IT JERKS SO HARD LIKE YOU WERE REAR ENDED. WE HAVE REPORTED SEVERAL TIMES TO THE JEEP DEALERSHIP AND THEY KEEP TELLING US NOTHING IS WRONG WITH IT. IT WILL HESITATE AND JERK IN REVERSE AND FORWARD. AT TIMES IT FEELS UNSAFE TO DRIVE. THIS HAS BEEN OCCURRING EVER SINCE WE PURCHASED THIS VEHICLE.

AT AROUND 40,000 MILES, TOUCH SCREEN/RADIO WOULD RANDOMLY SHUT OFF AND ON, AND SERVICE SHIFTER COMES ON INTERMITTENTLY. SOMETIMES STAYS ON CONSTANTLY, SOMETIMES COMES ON AND OFF. VERY FRUSTRATING AS NUMEROUS PEOPLE HAVE REPORTED THESE ISSUES ALL OVER THE INTERNET, BUT JEEP HAS DONE ABSOLUTELY NOTHING ABOUT IT. SOME REPORTS EVEN MENTION INJURIES INVOLVED IN THE ISSUE. NO VEHICLE SHOULD HAVE THESE ISSUES THIS COMMONLY AT A VERY ACCEPTABLE LOW MILEAGE.

Mileage: 45,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE SHIFTER MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL WITH SEVERAL SHIFT OPTION WARNING LIGHTS ILLUMINATED. AFTER RESTARTING THE VEHICLE, THE FAILURE WAS OCCASIONALLY SELF CORRECTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOTIFIED HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000. INVALID VIN.

Mileage: 28,000

SERVICE SHIFTER AND SERVICE 4WD LIGHTS COME UP ON DASH AND THE SHIFTER PRND LIGHTS COME ON AT SHIFTER ON START UP AND WHILE DRIVING AND HAVE TO CUT SWITCH ON AND OFF IN ORDER TO DRIVE IT AT TIMES

Mileage: 191,000

TRANSMISSION SHIFTING IS ERRATIC. FROM A STOP THE VEHICLE MAY PAUSE BEFORE THE TRANSMISSION ENGAGES. AT HIGHWAY SPEED SHIFTING IS ALSO ERRATIC. THE TRANSMISSION DOES NOT DOWNSHIFT PROPERLY, THUS REVVING THE ENGINE AND ACCELERATION IS DIFFICULT. MANUFACTURER TRIES TO SOLVE THE ISSUE WITH SOFTWARE UPDATES.

Mileage: 86,000

I AM GETTING REPETITIVE "SERVICE SHIFTER" NOTICES ON MY DASH. THIS CAN BE A SAFETY ISSUE IN MORE WAYS THAN JUST THE ISSUE WITH THE VEHICLE. #1 - I CANNOT SEE HOW FAST I'M GOING WHEN THAT IS BEING DISPLAYED ON MY INSTRUMENT PANEL. #2, WHEN I COMES ON, I HAVE TO TURN THE CAR OFF TO GET IT TO GO OFF, SOMETIMES IN 75 + MPH TRAFFIC. THIS IS A DANGER AND SAFETY HAZARD. #3 - I HAVE SPOKEN TO AND TAKEN TO DEALERSHIPS, WHICH TELL ME THEY CANNOT DO ANYTHING UNLESS IT IS ON, WHICH I FIND LUDICRIOUS AND HARD TO BELIEVE. I HAVE BEEN LOOKING ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP VEHICLES. WHY HASN'T THERE BEEN A RECALL ON THIS? CLEARLY, SOMETHING IS VERY WRONG FOR THERE TO BE THIS MANY COMPLAINTS. THE ISSUE HAPPENS WITH THE VEHICLE IS IN MOTION, OR STATIONARY. THERE IS NO RHYME OR REASON TO WHEN IT HAPPENS. I HAVE NOT BEEN ABLE TO DRIVE TO THE DEALERSHIP WHEN IT COMES ON, BECAUSE I AM EITHER ON THE ROAD WHERE THERE ARE NO DEALERSHIPS, OR EARLY IN THE MORNING GOING TO WORK WHEN THE DEALERSHIP IS NOT OPEN, OR OTHERWISE NOT AVAILBLE. THIS NEEDS A RECALL ON IT IMMEDIATELY! I HAVE READ IT CAN BE FAULTY WIRING, WHICH HAS THE POSSIBILITY OF CAUSING A FIRE. I PAID FOR AN EXTENDED WARRANTY THROUGH MOPAR AND I NEED TO GET THIS FIXED. MY 2015 JEEP CHEROKEE SPORT HAS APPROX. 59,000 MILES ON IT, BUT THIS HAS BEEN HAPPENING OVER A PERIOD OF TIME. THE LAST TIME WAS 9/6 (SUNDAY) BUT IT'S BEEN HAPPENING ALMOST EVERY WEEK HERE RECENTLY. TURNING THE CAR OFF CLEARS IT, BUT THAT DOESN'T MEAN IT'S NOT DANGEROUS OR IT'S NOT CAUSING DAMAGE TO MY VEHICLE.

Mileage: 59,000

I HEREBY INFORM YOU THAT MY JEEP CHEROKEE HAS A CARE PLUS PROTECTION, THIS VEHICLE (GIVEN ON TRADE-IN BY THE ORIGINAL OWNER) WAS PURCHASED FROM A LEXUS DEALER IN PONCE, PR. THEY CANNOT GIVE ME THE INFORMATION FROM THE ORIGINAL OWNER [XXX], FOR PRIVACY REASONS, IT HAS BEEN UNSUCCESSFUL TO LOCATE THE ORIGINAL OWNER TO BE ABLE TO MAKE THE TRANSFER, I NEED IT TO BE DONE, SINCE THE JEEP STILL HAS ITS GUARANTEE AND THEREFORE THE OWNER ORIGINAL PAID FOR THIS PLAN (INFO ABOVE), I HAVE ALSO BEEN GUIDED BY LAWYERS REGARDING A "CLASS SETTLEMENT" BASED ON THE DEFECTIVE TRANSMISSION OF THE MANUFACTURER FROM THE YEARS 2014 TO 2017, REALLY THIS GONNA BE MY LAST LAST OPTION, FINALLY I FOUND THE ORIGINAL OWNER AND HE SENT ME THE TRANSFER FORM ALREADY SIGNED AND I SENT THRU MAIL, IF THE CARE PLUS GUARANTEE WAS PAID, WHY THEY DO NOT TRANSFER IT TO ME HAVING THE TRANSFER FORM. MY VEHICLE IS CURRENTLY AT THE DEALER FOR TRANSMISSION ISSUES, AND I HAVE NO CAR AT THIS TIME. THE TRANSFER FORM WAS SENT TO TROY MICHIGAN AND WAS RECEIVED ON AUGUST 5-2020. I CALLED TODAY, AND THEY SAID THAT THIS PLAN THAT COVER UNTIL NOVEMBER 2021 WAS CANCELLED WITHOUT ANY NOTICE FROM THE OWNER OR ME, THEY CLAIM THAT I HAVE TO DO THE TRANSFER 60 DAYS AFTER PURCHASED FROM THE DEALER. I'M THE PURCHASER, HOW CAN I KNOW THIS VEHICLE HAS THE PROTECTION PLAN ALREADY PAID, EVEN THE DEALER LEXUS DIDN'T KNOW THAT, BECAUSE THIS WAS A TRADE-IN. NOW THIS 2015 TRANSMISSIONS IS GOING TO COST ME ABOUT $5,000 DOLLARS, WITH ONLY 37,000 MILES ODOMETERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 37,000

TRANSMISSION DOES NOT DOWNSHIFT SMOOTHLY DURING MOVING TURNS AT INTERSECTIONS. WHEN APPROACHING A TURN AND GAS IS OFF/BRAKE IS ON, AND STILL ROLLING AT LOW SPEED (~5 MPH) AND THEN CLEAR TO PROCEED, BRAKE IS OFF/GAS IS BACK ON, FIRST SHIFT IS VERY VIOLENT, FEELS LIKE I'M GETTING RE-ENDED. ALSO AT HIGH SPEEDS WHEN IN HILL CLIMB AND SITUATION WHERE GAS OFF TO COAST FOR A BIT IS REQUIRED, VIOLENT UPSHIFT OCCURS. FEELS LIKE I'M BEING RE-ENDED IN BOTH OF THESE SCENARIOS. I FEAR THE TRANSMISSION WILL FAIL ON ME DURING ONE OF THESE SLOW SPEED SITUATIONS IN AN INTERSECTION CAUSING AN ACCIDENT OR ON THE HIGHWAY LEAVING ME STRANDED. I HAVE TAKEN IT TOO JEEP DEALER HERE IN SCOTTSDALE AND THEY SAY NOTHING IS WRONG AND THAT THIS ZF 9 SPEED TRANSMISSION IS ACTING NORMALLY. I DON'T AGREE WITH THAT COMPARED TO MANY OTHER CARS I HAVE DRIVEN OVER MY LIFETIME. THIS TRANSMISSION IS NOT NORMAL. THIS HAPPENS EVERYDAY. THE ONLY WAY TO MAKE IT NOT DO THIS IS TO STOP FOR 1 SECOND TO ALLOW THE TRANSMISSION TO SETTLE AND THEN PROCEED WHICH IS NOT NORMAL DRIVING. I'VE OWNED VEHICLE FOR 1 YEAR AND BEHAVIOR HAPPENS DAILY.

Mileage: 95,000

MY 2015 JEEP CHEROKEE WILL GO INTO NEUTRAL WHILST DRIVING AND THEN TRACTION CONTROL LIGHT COMES ON, CHECK ENGINE LIGHT, SERVICE SHIFTER, THEN WILL NOT DRIVE SAYS TO SHIFT TO PARK THEN PUT INTO GEAR. I DO THE FOLLOWING AND STILL WON'T TRY. HAVE TRIED SHUTTING IT OFF TURNING IT BACK ON AND NOTHING WORKS.

Mileage: 43,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE POWER TRANSFER UNIT (PTU) SERVICE LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO OXENDALE CHRYSLER DODGE JEEP RAM (920 AZ-89A, COTTONWOOD, AZ 86326, (928) 634-3656) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) WHICH WAS A SOFTWARE UPDATE. THE CONTACT STATED THE SERVICE LIGHT REMAINED ILLUMINATED AND WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PTU NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPLACEMENT OF THE PTU WAS NOT INCLUDED IN THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER OPENED CASES ON THE FAILURES. THE FAILURE MILEAGE WAS 95,442. *LN THE CONSUMER STATED THAT THE CLAIMS WERE DECLINED BY JEEP. *AS

Mileage: 95,442

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER TRANSFER UNIT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER TRANSFER NEEDED TO BE REPLACED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,700. *LN*JB

Mileage: 46,700

UPON SLOWING DOWN AROUND 20 MPH THE VEHICLE STARTS TO ACCELERATE REQUIRING A HARDER PRESS ON THE BRAKE. IF I LET OFF THE GAS AROUND 40 MPH THE VEHICLE MAINTAINS SPEED BEFORE IT STARTS TO ACCELERATE. EVENTUALLY THE VEHICLE WILL JOLT AND THE SERVICE TRANSMISSION LIGHT COMES ON PUTTING IT IN A LIMP MODE WITH LITTLE FORWARD MOMENTUM WHEN PRESSING THE GAS. THE DEALER SAID ITS THE ABS CONTROL MODULE BUT THE FACTORY WOULDN'T REPLACE IT BECAUSE THE DEALER COULDN'T PROVE IT WAS BAD. AT THAT POINT THE 2015 KL TRAILHAWK HAD AROUND 33000 34000 MILES ON IT AND STILL UNDER WARRANTY.

Mileage: 34,000

WHILE DRIVING 30-55MPH ON MULTIPLE OCCASIONS THE CAR LOST ALL POWERSTEERING AND THE ENGINE SHUT OFF FOR NO APPARENT REASON! TERRIFYING EXPERIENCE , WOULDN'T RESTART FOR ABOUT 15 MINUTES ON THE SIDE OF THE HIGHWAY WITH NO CHECK ENGINE LIGHT SET BEFORE OR AFTER NO OTHER DRIVEABILITY PROBLEMS PRESENT DURING THIS TIME

Mileage: 68,000

CAR SHIFTS ITSELF INTO NEUTRAL INTERMITTENTLY WHILE DRIVING IN TRAFFIC ON MULTIPLE OCCASIONS DRIVING AT VARIOUS SPEEDS, UNABLE TO DRIVE OVER 20MPH AFTER FINALLY GETTING IT IN GEAR

Mileage: 70,000

AUTO SHUT DOWN WHILE IN LEFT TURN LANE, WAITING FOR LIGHT TO TURN GREEN. AUTO SEEMS TO STALL OUT AFTER IDLING (IE: AFTER LEAVING DRIVE THRU, TRAFFIC LIGHT). WILL NOT RESTART, ALL DASH INDICATORS COME ON. AIR, RADIO, WINDOWS STILL FUNCTIONING. HAD HELP PUSHING CAR OUT OF TRAFFIC. 55 MINUTES LATER IN 117 DEGREES AUTO STARTED. NEXT MORNING AUTO WOULD NOT START, ALL DASH INDICATORS COME ON AGAIN. HAD USE THE KEY FOB TRICK TO START. THIS HAS HAPPENED IN 2019 AS WELL FIRST TIME, MAY 1, 2019, TOWED TO DEALERSHIP, LEFT THERE FOR 2 DAYS, NOTHING FOUND.

Mileage: 31,000

SERVICE TRANSMISSION WARNING FLASHES AND THE CAR FAILS TO ACCELERATE FOR A BIT. ONCE I STOP, I'M ABLE TO ACCELERATE AGAIN.

Mileage: 100,000

TRANSMISSION JERKY

Mileage: 120,000

THIS ZF9 TRANSMISSION IS A HUGE PIECE OF JUNK AND DOESN'T JUST IMPACT THE JEEP CHEROKEE KL. I'VE OWNED MY 2015 CHEROKEE SINCE NEW AND IT HAS NEVER SHIFTED PROPERLY. DEALERSHIP REPLACED AT LESS THAN 1,000 MILES AND WON'T DO ANYTHING ELSE EXCEPT A "QUICK LEARN" PROCEDURE WHICH IS BOGUS AND WASTES MY TIME. IT CLUNKS/SLAMS GEARS BETWEEN DOG CLUTCHES, I HAVE TO FLOOR IT TO GET IT TO DOWNSHIFT (AND IT'LL GO FROM SAY, 5TH GEAR TO 2ND GEAR, CAUSING PEEL OUTS), THE SHIFT QUALITY IS AWFUL ESPECIALLY IN LOWER GEARS; IT HESITATES BETWEEN R AND D (SOMETIMES 2-3 SECONDS), AND DOESN'T GET ANY BETTER AFTER SEVERAL DEALERSHIP VISITS. SOMETIMES IT'S AS IF THE CAR IS CONFUSED AND LETS ME REV CLOSE TO 4K RPM BEFORE IT FIGURES ITSELF OUT. I MISSED OUT ON THE CLASS ACTION LAWSUIT - PLEASE NHTSA DO SOMETHING. THESE CHEROKEES CONTINUE TO HAVE FAULTY TRANSMISSIONS AND I'M TIRED OF FCA BLAMING ZF AND ZF BLAMING DRIVERS AND MANUFACTURERS. THIS HAS BEEN AN ABSOLUTE UNMITIGATED DISASTER AND I'LL NEVER OWN ANOTHER VEHICLE WITH A ZF TRANSMISSION. JEEP DEALERSHIPS HAVE NO IDEA WHAT THEY'RE DOING. HOW HAS ZF REMAINED UNSCATHED? THIS IS A HUGE SAFETY LIABILITY - IF MY VEHICLE CAN'T UTILIZE THE TRANSMISSION IT WAS GIVEN CORRECTLY THEN IT'S AN UNSAFE VEHICLE. THE BIGGEST SAFETY ISSUES: 1. I CANNOT MERGE NORMALLY ONTO THE HIGHWAY - I HAVE TO FLOOR IT TO DOWNSHIFT AND IN MANY TIMES IT'S TOO MUCH POWER AND CAUSES TORQUE STEER. 2. IT DOES NOT DOWNSHIFT CORRECTLY WHEN SLOWING DOWN, WHICH CAUSES THE CAR TO ALMOST STALL MID-TURN UNTIL AGAIN, I FLOOR IT, AND IT PEELS OUT AROUND THE CORNER. ABSURD.

Mileage: 46,000

I WAS AT A RED LIGHT TRYING TO MAKE A RIGHT TURN. SUDDENLY, THE CAR STALLED. MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. THE DASHBOARD DISPLAYED "SHIFT THE GEAR TO P". MY STEERING WHEEL WAS ALSO FROZEN THAT COULD NOT BE TURNED ANYMORE. AFTER I DID THAT, I WAS ABLE TO RESTART THE CAR. THIS HAPPENED ON A CITY STREET BUT STILL VERY SCARY DUE TO STALLING. I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ABOUT STALLING BEFORE, BUT I WAS NOT CONTACTED BY JEEP; AND I DID NOT SEND MY CAR ANYWHERE FOR THIS MATTER.

Mileage: 44,000

I RECEIVED THE RECALL ON THE 2015 JEEP TRAILHAWK. THIS IS REGARDING THE PTU AND ROLL AWAY PROBLEM. CHRYSLER ADMITS THAT IT HAS NO REMEDY FOR THIS PROBLEM. A COMPUTER PATCH IS IT. THAT IS NOT ACCEPTABLE WHEN YOU DON'T KNOW THAT IT WILL WORK. THIS MANUFACTURER SHOULD BE MADE TO BUY BACK THESE VEHICLES. FIRST IT WAS THE DEFECTIVE TRANSMISSION THAT IS NOW REPLACED IN MY CAR. THE SAME DEFECTIVE TRANSMISSION THAT WAS IN THERE BEFORE. DOESN'T YOUR ORGANIZATION HAVE ANY POWER TO FORCE THESE MANUFACTURERS TO BUY BACK THESE CARS AS THESE VEHICLES ARE DEFECTIVE AND UNSAFE TO DRIVE. THE OTHER DAY I STARTED THE CAR IN PARK AND IT SAID THAT I WAS IN 4 WHEEL DRIVE.CONSUMERS PAY A LOT OF MONEY FOR A CAR AND THE MANUFACTURERS PUT OUT JUNK. SOMEONE NEEDS TO STAND UP FOR THE CONSUMER. *TR

Mileage: 61,000

WHILE DRIVING VEHICLE ON HIGHWAY AT 55 MPH DASH LIGHTS START BLINKING ON THEN OFF SEVERAL TIMES. AS I LIFTED MY FOOT OFF THE ACCELERATOR THE VEHICLE COMPLETELY SHUT OFF RIGHT IN THE MIDDLE OF THE HIGHWAY! I SHIFTED INTO NEUTRAL AND RESTARTED ENGINE. THEN AS I STOPPED AT A RED LIGHT THE ENGINE SHUT OFF AGAIN WHILE AUTO START /STOP WAS DISENGAGED AS I RESTARTED THE AUTO START STOP LIGHT CAME ON AND VEHICLE STARTED. I CONTINUED TO DRIVE THE VEHICLE. AS I DROVE THE DASH LIGHTS CONTINUED TO FLASH ON AND OFF, NOW THE ENGINE LIGHT CAME ON AND WILL NOT GO OUT? THE VEHICLE IS A SAFETY HAZARD TO BOTH MY FAMILY AND OTHER MOTORISTS, AS TO THE FACT THAT THE ENGINE SHUTS DOWN AT WILL WITH OUT NOTICE OR WARNING OF ANY TYPE. THANK YOU PLEASE HELP ME I DO NOT WANT TO DIE FROM A CRASH BECAUSE OF THIS PROBLEM! *TR

Mileage: 85,000

AN ERROR THAT CONTINUES TO COME AND GO IS TO 'SERVICE SHIFTER.' IT IS APPARENT THERE ARE MOMENTS THAT THE SHIFTER SPUTTERS, THE CAR WILL NOT SHIFT GEARS (AUTOMATIC) AND REFUSE TO ACCELERATE. THE CHECK ENGINE LIGHT ALSO COMES ON FOR THIS. DEAL SHIPS DO NOT SEEM TO ACT AWARE OF THIS ISSUE, BUT IT SEEMS EXTREMELY PREVALENT ONLINE. IT APPEARS TO BE BASED ON A FAULTY SHIFT IN THE VEHICLE OR BAD WIRING. HOWEVER, THE DEAL SHIPS ACT LIKE NOTHING IS WRONG BUT WILL CHANGE IT FOR YOU FOR AROUND $7,000. THE CAR SPUTTERING AND REFUSING TO SHIFT WHILE TRYING TO ACCELERATE IS EXTREMELY DANGEROUS FROM FAULTY COMPONENTS AND NEEDS TO BE INVESTIGATED. IT'S CLEAR A RECALL IS NEEDED FOR THIS. *TR

Mileage: 96,000

WHEN DRIVING, THE SERVICE SHIFTER LIGHT WILL COME ON AND THEN ALL OF THE LIGHTS ON THE GEAR SHIFTER (P,R,N,D,1,2) COME ON. YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF TO CLEAR THE ISSUE. YOU ALSO HAVE TO DEAL WITH THE CONCERN THAT THE SHIFTER WON'T WORK WHEN YOU TRY TO SWITCH MODES. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED WITH THE SERVICE TRANSMISSION MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED WHILE DRIVING UP AN INCLINE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. GULFGATE CHRYSLER LOCATED AT 7250 GULF FWY, HOUSTON, TX (281) 477-6767, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

Mileage: 79,000

MY CHILD PURCHASED VEHICLE (USED) FROM DEALER (MI.- APPROX.43,820).DISCOVERED POWERTRAIN ISSUES W/ VEHICLE THAT I BELIEVE ARE RELATED TO PREVIOUS RECALL (RE:CHRYSLER RECALL # S55). WHILE DRIVING VEHICLE IT WILL GO INTO NEUTRAL AND ENGINE REVS UP, RESULTING IN LOSS OF FORWARD MOTION. THIS HAPPENS INTERMITTENTLY.THE CHECK ENGINE LIGHT AND SERVICE TRANS. MAY COME ON, BUT WILL GO OUT. VEHICLE WAS TAKEN BACK TO DEALER REGARDING THE PROBLEM. SERVICEMAN RECCOMENDED REPLACING TRANSMISSION AT A COST OF OVER $5000.00. PRIOR RECALL SERVICE ON VEHICLE (11/2016) SHOWS THE PROBLEM AS THE TRANSAXLE RANGE SENSOR WIRE HARNESS, BUT THE PCM AND THE TCM WAS RE-PROGRAMMED. THIS WAS DONE TWICE ACCORDING TO THE VEHICLE RECORDS. WE SPOKE WITH THE DEALER AND MFG.ABOUT REPLACING THE WIRING HARNESS, SINCE THE RECALL INDICATED THAT COULD POSSIBLY BE THE PROBLEM DUE TO BAD CRIMPING. TOOK THE VEHICLE BACK TO THE DEALER TO DIAGNOSE THE PROBLEM. THEY INDICATED THAT THEY CHECKED THE WIRING HARNESS AND FOUND NO PROBLEM. IT APPEARS THE DEALER AND MFG.NOT WILLING TO TAKE OWNERSHIP OF PROBLEM, LEAVING THE CONSUMER (MY DAUGHTER) WITH A CONTINUING INTERMITTENT ISSUE AND THE COST OF RESOLVING IT...(VERY DISAPPOINTED!) ALSO, THE VEHICLE STILL HAS THE TROUBLE CODE THAT THEY CAN'T CLEAR (CODE= P1DB7) NOTE THAT THE VEHICLE HAD LESS THAN 100,000 MI WHEN THIS ISSUE WAS BOUGHT TO THEIR ATTENTION, BUT MFG. WON'T HONOR POWERTRAIN WARRANTY BECAUSE SHE IS NOT THE ORIGINAL OWNER. DEALER WILLING TO REPLACE TRANS. AT COST OF OVER $5000.00...

Mileage: 65,455

OIL FILTER ADAPTER HOUSING IS LEAKING. IT WAS FOUND BY TECHNICIANS DURING AN OIL CHANGE. *TR

Mileage: 82,869

OUR 9 SPEED TRANSMISSION CAUSES THE CAR TO JOLT AND JERK EVERY TIME WE DRIVE IT WHEN SWITCHING GEARS OR WHEN AT A STOP AND THEN DRIVING. ALSO, DOES THE SAME WITH THE STAR/STOP FEATURE. THIS CAN CAUSE A MAJOR ACCIDENT IF NOT FIXED! JEEP DEALERSHIP SAYS THEY GET MULTIPLE COMPLAINTS ABOUT THIS ISSUE WEEKLY SINCE THE 9 SPEED TRANSMISSION HAS MANY ISSUES WITH IT AND WAS USED ON 2014-2016 JEEP CHEROKEES. WE HAVE TAKEN THE CAR TO THE DEALERSHIP OVER 10 TIMES THROUGHOUT THE PAST COUPLE YEARS TO GET THE TRANSMISSION FIXED BUT THE ONLY WAY TO SOLVE THIS ISSUE IS TO REPLACE IT WITH AN 8 SPEED TRANSMISSION. *TR

TRANSMISSION HAS ISSUES. HARD SHIFTS, SLOW SHIFTS, JERKS, AND HESITATES. FEELS LIKE IT IS LOW ON FLUID, ALSO FEELS LIKE SOMEONE REAR ENDED US AT TIMES. HAVE ACTUALLY SLAMMED ON THE BRAKES THINKING WE WERE IN A WRECK. HAS HAPPENED MANY MANY TIMES. VEHICLE HAS BEEN IN SHOP NUMEROUS TIMES WITH NO FIX. *TR

Mileage: 2,500

AT STARTUP OF VEHICLE IN PARK AND KEYING ON, POWERTRAIN PROBLEMS WITH TRANSMISSION. VEHICLE HAS CHECK ENGINE LIGHT, 4WD TEMPORARILY UNAVAILABLE, SERVICE PARK BRAKE, SERVICE TRANSMISSION, FLASHING TRACTION CONTROL ALL HAPPENING AT THE SAME TIME. WHILE IN MOTION, TRANSMISSION WILL SHIFT BUT IS VERY ROUGH AND STARTS IN 4TH GEAR. ALSO THE 'D' IS FLASHING AND ODOMETER FLASHES WHILE IN MOTION. *TR

Mileage: 101,000

THE VEHICLE SOMETIMES HESITATES TO ACCELERATE WHEN STEPPING ON THE GAS AFTER COMING TO A ROLLING STOP OR A COMPLETE STOP. THIS HAPPENS WITH THE AUTO START/STOP OFF. I JUST PURCHASED THE VEHICLE AND THIS HAPPENS ALMOST EVERY OTHER TIME I DRIVE. *TR

Mileage: 67,321

VEHICLE JUMPS BACK WHEN EXITING OFF INTERSTATE AT HIGH SPEED TO LOWER SPEED. ONCE YIELDED OR STOPPED AND HIT GAS PEDAL TO MOVE, VEHICLE JUMPS, POPS, DOESN'T ENGAGE TO MOVE FORWARD ON ACCELERATION. WHEN STOPPING AT A SIGN, HAVE TO BE COMPLETELY STOPPED SO VEHICLE KICKS BACK THEN WHEN ACCELERATING, THERE IS A HESITATION. VEHICLE KINDA LEAPS FORWARD AT FASTER SPEED THEN WHAT PRESSURE IS ON THE GAS PEDAL. THIS HAS HAPPENED NUMEROUS TIMES.

Mileage: 68,000

HAS CHECK ENGINE LIGHT ON AND SAYS SERVICE PARK BRAKE. THE TRACTION AND PARKING BRAKE LIGHT IS ON. IT WILL NOT SHIFT INTO GEAR. JERKS REALLY BAD AND MAKES A LOUD NOISE WHEN YOU CAN GET IT TO SHIFT. MY JEEP WAS PARKED OUT FRONT OF MY HOUSE.

Mileage: 100,000

SHIFTER--THE VEHICLE IS RENDERED INOPERABLE WHEN SHIFTING FROM PARK TO REVERSE OR TO DRIVE. WHILE WE'VE TRIED TO FIND A PATTERN, THE ISSUE'S RECURRENCE IS UNPREDICTABLE AND HAS YET TO BE DIAGNOSED DESPITE COUNTLESS TRIPS TO AND CONVERSATIONS WITH OUR DEALER AND WITH CHRYSLER. THIS IS THE SECOND REPORT WE'VE FILED ABOUT THIS VEHICLE WITH THE NHTSA (6/19/18). SUMMARY: THE DASH DISPLAYS/FLASHES "SERVICE SHIFTER"/ALL OTHER COMPONENT LIGHTS, WARNING BELLS RING AND EVERY GEAR LIGHT ON THE SHIFTER LEVER ILLUMINATES. SOME INCIDENTS PREVENT THE VEHICLE FROM SHUTTING OFF/RESTARTING OR FOR THE BRAKE PEDAL TO DEPRESS. WE'VE LEARNED WE MUST SHUT THE CAR OFF AND RESTART, SOMETIMES 2-3 TIMES, IN ORDER FOR IT TO BECOME OPERABLE. THE CHECK ENGINE LIGHT STAYS ON FOR VARYING AMOUNTS OF TIME. THE ISSUE HAS OCCURRED WHILE DRIVING AND FOR OUR SAFETY WE MUST STOP, SHUT DOWN AND RESTART; IT ALSO HAS OCCURRED WHILE ATTEMPTING TO PULL OUT AT AN INTERSECTION OR OUT OF OUR DRIVEWAY, BOTH OF WHICH ARE FRIGHTENING SINCE WE FIND OURSELVES STUCK IN THE PATH OF ONCOMING TRAFFIC. ACCELERATION ISSUES--IN ADDITION, ABRUPT LURCHING FORWARD, HESITATIONS AFTER STOPPING AND LACK OF ACCELERATION POWER (GAS PEDAL IS TO THE FLOOR BUT CAR WON'T PICK UP SPEED) HAVE OCCURRED. WE HAVE HAD IT TO TWO DEALERS ONLY TO BE TOLD THAT THE CHECK ENGINE LIGHT MUST BE ON TO DIAGNOSE; THE ONE TIME IT WAS TESTED, THE EVENT WASN'T ACTIVE AND THE CODES WERE STORED (OVER 40 WERE DISPLAYED) AND OF NO HELP. THEY ONLY WILL SAY THAT THE CAR IS LOSING COMMUNICATIONS AND DESPITE ALL THAT'S BEEN DONE TO THIS POINT, CAN'T GUARANTEE THEY'LL EVER BE ABLE TO DETERMINE A FIX FOR IT. THE PCM HAS BEEN REPROGRAMMED FOUR TIMES; TCM HAS BEEN REPLACED/UPDATED FOUR TIMES; SHIFT LEVER ASSEMBLY REPLACED; SHIFT LEVER GREASED; TRANS AXLE WIRING HARNESS REPLACED TWO TIMES; SHIFT LEVER BEZEL/WIRING REPLACED.

Mileage: 45,500

IMMEDIATELY AFTER STARTING VEHICLE, ALL LIGHTS ON SHIFTER (P R N D) TURN RED. SERVICE SHIFTER APPEARS IN DISPLAY AND REMAINS UNTIL VEHICLE IS TURNED OFF. WILL NOT DISPLAY ODOMETER OR ANY OTHER INFO WHILE SERVICE SHIFTER IS DISPLAYED.

Mileage: 30,000

ZF 9 SPEED TRANSMISSION, IT IS NOT SAFE TO OPERATE IN A LOW SPEED CITY DRIVING CONDITION, AT A LOW SPEED WHEN I PRESS GAS CAR WONT MOVE AND THEN SUDDENLY CAR JUMPS . JUST LIKE WHEN YOU RELEASE CLATCH IN A MANUAL CAR AT A HIGH RPM ,

Mileage: 112,000

THIS HAS HAPPED TO OVER 20 TIMES. WHEN PUTTING MY AUTOMATIC TRANSMISSION IN REVERSE, THE SCREEN DISPLAYS ' SERVICE SHIFTER' I HAVE TAKEN TO TWO DEALERS AND WAS TOLD THEY COULD NOT DUPLICATE BECAUSE CODE RESETS ITSELF. I AM WORRIED AS I AM A SENIOR CITIZEN AND NEED A RELIABLE VEHICLE. IT SEEMS THE DEALER CAN'T BE BOTHERED TO FIND THE PROBLEM

Mileage: 39,065

OIL COOLING HOUSING CRACKED IT COST ME $624 TO REPLACE. THE HOUSING IS MADE OF PLASTIC, THERE'S NO WAY THAT'S GOING LAST WITH THE HEAT OF THE ENGINE

CAR LOSES POWER IN THE FIRST 3-7 MINUTES OF DRIVING. I AM STARTING MY CAR, PULLING OFF, AND THE CAR LOSES POWER, SAYS SOMETHING PUTTING THE CAR IN PARKING GEAR. IT HAS STOPPED IN THE MIDDLE OF THE STREET. THIS IS DANGEROUS. IT HAS HAPPENED MULTIPLE TIMES. IT ONLY HAPPENS WHEN I FIRST START THE CAR IN THE MORNING. IT DOES NOT HAPPEN TEH REST OF THE DAY.

Mileage: 80,000

SERVICE SHIFTER LIGHTS KEEP COMING ON

Mileage: 34,000

NOT SWITCHING GEARS PROPERLY. THERE'S A HARD JERK/THRUST WHILE TRYING TO AUTOMATICALLY SWITCH GEARS. THOUGHT I GOT REAR ENDED HOW HARD IT JERKED! WHILE TURNING ON A VERY BUSY HIGHWAY CAR HAS WENT FROM DRIVE TO NEUTRAL SEVERAL TIMES WHILE DRIVING. WHICH CAN CAUSE A MAJOR ACCIDENT. ALMOST DID! THIS HAS HAPPENED ON SEVERAL OCCASIONS CAN'T RECALL SPECIFIC DATES AND TIMES BUT JUST RECENTLY ON 02/09/2020

TRANSMISSION LURCHES WHEN SHIFTING GOING DOWN THE ROAD. HESITANT TO START MOVING FROM A COMPLETE STOP. WHEN COASTING DOWN HILL FEELS AS IF TRANSMISSION SHIFTS IN TO NEUTRAL AND VEHICLE BEGINS TO ACCELERATE. ALL INSTANCES WERE ON CITY STREETS.

Mileage: 69,980

WENT TO START VEHICLE AND ALL SHIFTER LIGHTS CAME ON AS WELL AS A MESSAGE WHICH READ "SERVICE SHIFTER". WAS UNABLE TO DRIVE VEHICLE. LATER RESTARTED VEHICLE AND MESSAGE WAS GONE. THIS IS THE FIRST TIME THIS HAS HAPPENED BUT IT APPEARS THAT HUNDREDS OF OTHERS HAVE REPORTED THE SAME ISSUE ON THIS SITE.

Mileage: 45,000

VEHICLE HESITATES FROM STOP AND THEN AFTER A COUPLE OF SECONDS LURCHES FORWARD. VERY CONCERNING WHEN PULLING OUT INTO TRAFFIC AS YOU ARE NEVER SURE HOW QUICKLY IT WILL ACCELERATE. HAS BEEN OCCURRING SINCE WE BOUGHT THE VEHICLE.

Mileage: 35,000

BEGINNING IN 2018 UNTIL PRESENT, THE 2015 JEEP CHEROKEE DELAYS SHIFTING BETWEEN 2ND AND 3RD GEAR. THIS TYPICALLY OCCURS WHILE AT A STOP LIGHT, STOP SIGN, OR YIELD SIGN. THE RESULT IS A HESITATION OF THE VEHICLE TO MOVE FORWARD FOLLOWED BY A SUDDEN LURCH FORWARD. THIS DANGEROUS MANEUVER HAS CAUSED MANY NEAR MISS ACCIDENTS AND IS INCREDIBLY UNSAFE.

Mileage: 60,000

SINCE 2015 WHEN THE JEEP WAS PURCHASED I HAVE HAD SEVERAL TIMES WHEN THE RPMS WOULD GO UP TO 3 OR 4 AND I WAS NOT ACCELERATING THE GAS WHEN IT HAPPENED. IT ACTED LIKE TRANSMISSION PROBLEMS . THE JEEP DEALER COULD NOT FINE ANYTHING WRONG AND WOULD UPDATE THE COMPUTER, IT WOULD LAST FOR SEVERAL MONTHS AND THEN THE SAME THING WOULD HAPPEN. ON SATURDAY FEBRUARY 8TH 2020 I PARKED THE CAR IN A PARKING LOT AND RETURNED 3 HOURS LATER TO A CAR THAT WOULD NOT START , LIGHTS WOULD WORK AND THE BATTERY APPEARED DEAD. I GOT A HOTSHOT TO TRY TO START THE CAR. IT DID START BUT THERE WAS NO POWER STEERING , NO POWER BRAKES, THE ENGINE WAS RUNNING ROUGH AND THE LIGHTS WERE CLICKING OFF AND ON. THE CODE STATED SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED. AND WOULD CHANGE TO SERVICE PARK BRAKE. WHEN I TURNED OFF THE CAR IT WOULD TURN ON AGAIN AND IT WAS TOWED TO THE JEEP DEALER AND THEY WILL LOOK AT IT ON MONDAY FEB, 10TH. I WILL KNOW MORE AT THAT TIME.

Mileage: 100,250

THE SERVICE SHIFTER NOTIFICATION HAS COME IN MULTIPLE TIMES. IT HAS BEEN IN THE SHOP TO BE FIXED TWICE. IT HAS SINCE COME ON AGAIN. IT SOMETIMES COMES ON WHEN THE CAR IS STARTED, OTHER TIMES IT COMES ON WHILE DRIVING.

Mileage: 70,000

WHILE MY PREGNANT WIFE WAS DRIVING TO A DOCTORS APPOINTMENT, THE 2015 JEEP CHEROKEE SUDDENLY LOST THE ABILITY TO ACCELERATE. THE VEHICLE WAS TRAVELING AT 45MPH WHEN THIS EVENT OCCURRED. THE JEEP FINALLY SLOWED TO A STOP IN THE MIDDLE OF THE ROAD. THE ENGINE CONTINUED TO RUN, BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TURNED OFF AND THEN TURNED ON AGAIN. WHEN PLACED IN 'DRIVE' THE VEHICLE MADE A LOUD THUD. WHEN THE VEHICLE WAS PLACED IN 'PARK' IT MADE A GRINDING NOISE. THE VEHICLE'S PARKING BRAKE SUDDENLY ENGAGED AND COULD NOT BE TURNED OFF; THIS MADE IT IMPOSSIBLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD. WE WAITED 30MIN FOR A TOW TRUCK TO MOVE THE VEHICLE FROM THE MIDDLE OF THE ROAD TO A FIRESTONE FOR EVALUATION. FIRESTONE INDICATED THAT IT WAS A PROBLEM WITH THE TRANSMISSION. WE THEN HAD TO TOW THE VEHICLE TO WHITTEN BROTHERS JEEP DEALERSHIP FOR EVALUATION. WE WERE INFORMED THAT THE VEHICLE WILL LIKELY NOT BE COVERED BY THE POWERTRAIN WARRANTY DUE TO THE TIME REQUIREMENT. THE 2015 JEEP CHEROKEE ONLY HAS 83,000 MILES. I BOUGHT THIS VEHICLE NEW IN JAN 2016 AND EXPECTED THE VEHICLE TO LAST 15-20 YEARS. IF MY WIFE HAD BEEN DRIVING TO WORK INSTEAD OF A DOCTORS APPOINTMENT, SHE COULD HAVE BEEN STRANDED ON THE INTERSTATE WITH VEHICLES DRIVING 65+ MPH; THIS WOULD HAVE RESULTED IN A SERIOUS ACCIDENT WITH INJURIES TO MY WIFE AND UNBORN CHILD. THIS IS A HUGE SAFETY CONCERN THAT JEEP IS OBVIOUSLY NOT TAKING SERIOUSLY.

Mileage: 83,000

SERVICE SHIFTER NOTIFICATION KEEPS COMING ON.

Mileage: 37,600

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 65 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE RPM REVVED UP WHILE STOPPED AT A TRAFFIC LIGHT, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND A CHIME WAS HEARD. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY AND SHIFTED INTO PARK. THE CONTACT STATED THAT WITH THE BRAKE PEDAL DEPRESSED THE VEHICLE STILL LUNGED FORWARD. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. (JEEP CHRYSLER DODGE RAM OF VACAVILLE LOCATED AT 681 ORANGE DR, VACAVILLE, CA 95687) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

WAS DRIVING DOWN ROAD AND CAR SHUTS DOWN AND SAYS MUST BE IN PARK TO SHIFT THEN TRACTION LIGHT ENGINE LIGHT BATTERY/ALTERNATOR LIGHT COMES ON HAVE TO PULL OVER TURN CAR OFF TAKE KEY OUT PUT BACK IN LET IN TRY TO TURN OVER A FEW TIMES THEN WILL START I WILL BE GOING ANYWHERE FROM 30-60 MPH AND IT DOES IT I TAKE IT TO DEALER CAN'T FIND THE PROBLEM DUE TO IT NOT HAPPENING IN THERE POSSESSION

Mileage: 95,220

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, AND MERGING ONTO THE HIGHWAY THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT AFTER SEVERAL SECONDS THE VEHICLE STARTED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SERVICE TRANSMISSION WARNING MESSAGE WAS THEN DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

AFTER 10 DAYS VEHICLE STAYING IN MY HOUSE NOT USING I TRIED TO START ENGINE AND MY BATTERY WAS DOWN. BUY NEW BATTERY AND INSTAL AND WHEN I START THE ENGINE I GET ON MY DASH BUNCH OF WARNING LIGHTS ON AND MESSAGE. SERVICE PARKING BRAKE MY TRANSMISSION NOT WORKING PROPERLY AND WHEN YOU TRY TO SWITCH FROM PARKING TO DRIVE OR REVERSE GETTING CLUNK NOISE AND DRIVING ONLY IN ONE SPEED MAYBE 4 OR 5TH SPEED ON DASH BLINKING D OR R AND ODOMETER

Mileage: 48,000

CAR HAS 77000 MILES AND OFTEN HAS JERKY ACCELERATION. YESTERDAY, TRANSMISSION SERVICE LIGHT ILLUMINATED WHILE AND CAR WOULD. IT ACCELERATE BYMEYONE 40MPH

Mileage: 77,000

THE SHIFTING IS DELAYED. I WILL BE STOPPED AND WHEN I GO TO START IT DELAYS AND HAS ALMOST CAUSED MANY ACCIDENTS WHEN PULLING INTO ONCOMING TRAFFIC BECAUSE OF THE DELAY. IT IS VERY SCARY AND DANGEROUS.

Mileage: 30,000

CHECK ENGINE LIGHT ON, WARNINGS AUTO/START/STOP SYSTEM FAILURE. 4WD TEMPORARILY UNAVAILABLE. CAR STALLS WHILE IN MOTION. LOSES ACCELERATION CITY AND RURAL DRIVING CONDITIONS. ENGINE KNOCK FROM PREMATURE CAM SHAFT WEAR.

Mileage: 117,000

I WAS STOPPED AT A RED LIGHT AND MY SERVICE TRANSMISSION LIGHT CAME ON, WHEN THE LIGHT TURNED GREEN I STEP ON THE GAS AND THERE WAS A DELAY DURING ACCELERATION, I WAS IN THE MIDDLE OF THE ROAD IN TRAFFIC AND COULD NOT MOVE MORE THAN A FEW MILES PER HOUR, SO I PULLED OVER TO THE SIDE OF THE ROAD TO AVOID BEING HIT. I WAITED A WHILE ON THE SIDE OF THE ROAD AND THEN I TRIED DRIVING HOME, IT STARTED VERY SLOW UNTIL I GOT GOING AND THEN IT JERKED AND SHIFTED RANDOMLY. I TOOK IT TO MY MECHANIC AND HE TOLD ME TO TAKE IT TO THE DEALER TO HAVE IT RESET/ UPDATED.

Mileage: 58,200

WHILE DRIVING, THE JEEP WILL TURN OFF AUTOMATICALLY DUE TO THE ENGINE BURING TOO MUCH OIL. IT CAUSES A SAFETY CONCERN WHEN THE CAR AUTOMATICALLY STOPS AND CAUSES OTHER CARS TO SWIRVE OR TO HIT THE CAR. I HAVE ALMOST BEEN HIT MULTIPLE TIMES BECAUSE OF THIS. THERE IS NO WARNING TO IT AND NO OIL LIGHT TO TELL ME THE ENGINE IS LOW OF OIL. IT ALSO HAS SEVERAL OTHER WARNINGS THAT COME ON FOR NO REASON. THE SERVICE SHIFTER LIGHT WILL COME ON AND STOP THE CAR FROM GOING INTO PARK, AGAIN CAUSING THE CAR AND PASSENGERS TO BE IN DANGER. THIS HAS HAPPENED SEVERAL TIMES WHILE THE CAR WAS IN MOTION, EITHER GOING FAST OR SLOW. IT COMES WITHOUT WARNING AND WHEN I CALL ABOUT IT, THEY SAY NOTHING IS WRONG. THIS IS A SAFETY HAZARD TO ALL WHO DRIVE THIS CAR AND CARS LIKE IT

Mileage: 40,000

SINCE NEW, WE HAVE HAD PROBLEMS WITH THE TRANSMISSION HESITATING AND LURCHING. FROM A STOP, OR FROM A SLOW SPEED SUCH AS WHEN COMING OUT OF TURNING A CORNER, THE TRANSMISSION WILL HESITATE TO "HOOK UP", AS THOUGH IT IS SLIPPING, THEN SUDDENLY THROW YOU FORWARD AS IT "HOOKS UP / CATCHES". IT IS VERY DANGEROUS AT AN INTERSECTION WHEN YOU MAY BE TRYING TO GET THROUGH THE INTERSECTION AS CROSS-TRAFFIC IS COMING, AND YOUR CAR WILL NOT MOVE AT THE SPEED YOU NEED IT TO, THEN SUDDENLY IT WILL LURCH FORWARD. AT OTHER TIMES, THE TRANSMISSION WILL CLUNK AT 40 MPH AS THOUGH SOMEONE HAS STRUCK THE CAR FROM BEHIND. WE HAVE HAD THE SOFTWARE FLASHED BY THE DEALERSHIP TWO OR THREE TIMES. USUALLY THIS WORKED FOR A SHORT PERIOD OF TIME, BUT THE PROBLEM ALWAYS RETURNS. THE SECOND TRANSMISSION ISSUE IS THAT THE SHIFTER WILL MALFUNCTION, WHILE DRIVING THE CAR, AND THROW AN ERROR CODE OF "SERVICE SHIFTER". WHEN THIS HAPPENS YOU DO NOT KNOW WHAT GEAR YOU ARE IN. AGAIN, VERY DANGEROUS. ALL OF THESE PROBLEMS OCCUR WHEN THE VEHICLE IS IN MOTION.

Mileage: 65,000

I HAVE HAD MY CAR IN THE SHOP TWICE FOR GEAR SHIFT ISSUE AS WELL AS A BLOWER MOTOR 3 TIMES. IF I REPLACE THIS BLOWER MOTOR IT WILL BE THE 3RD IN 2 YEARS. THE GEAR SHIFTING ISSUE WAS SUPPOSEDLY JUST AN ELECTRICAL ISSUE ACCORDING TO THE DEALERSHIP AND THE UPON RETURNING WITH THE SAME ISSUE I WAS TOLD AN ENTIRE GEAR SHIFT REPLACEMENT WAS NECESSARY ON MY 2015 JEEP CHEROKEE. A SUPPOSED RECALL EXISTED BUT PER JEEP CUSTOMER SERVICE IS WAS ONLY FOR CARS BUILD IN 2014 IN THE MONTH OF OCTOBER. HOWEVER IN A FOLLOW UP CALL TODAY 12/13/2019 JEEP WAS UNABLE TO FIND ANY RECALL RELATED TO THE GEAR SHIFT OR ANY ELECTRICAL COMPONENTS THAT WOULD AFFECT THE GEAR SHIFT OR TRANSMISSION. I WOULD LIKE TO REQUEST A TRACKING OF CALLS, EMAILS, REPORTING OF ALL RELATED ISSUES TO JEEPS BUILT IN 2014 LABELED AS 2015 THAT POTENTIALLY HAVE THESE ISSUES AND A RESPONSE TO HOW MANY VEHICLES NEED TO BE INCLUDED TO WARRANT A RECALL. THE VEHICLE ISSUES HAPPEN BOTH IN PARK, DRIVE, NEUTRAL AND IN REVERSE.

Mileage: 77,000

VEHICLE HAS HAD HARD SHIFTING AND LURCHING GOING DOWNHILL SINCE IT WAS NEW. TRANSMISSION HARNESS REPLACED UNDER RECALL-NO FIX. TRANSMISSION REPLACED UNDER WARRANTY AND SOFTWARE UPDATES INSTALLED-BETTER. 1-2 YEARS LATER TRANSMISSION SLAMS INTO NEXT GEAR (4-5) UPON ACCELERATION SO HARD YOU NEARLY GET WHIPLASH. AT DEALERSHIP AGAIN AS I WRITE THIS. THIS IS A SAFETY CONCERN THAT NEEDS TO BE RESOLVED.

Mileage: 70,000

"SERVICE SHIFTER" LIGHT HAS COME ON MULTIPLE TIMES WHILE DRIVING.. PRND ALL LIGHT UP. GOES AWAY AFTER CAR IS RESTARTED.

Mileage: 42,000

FAULTY OIL COOLER. HAVE REPLACED THIS PART 4 TIMES NOW AND THE OIL AND COOLANT STILL LEAKS EVERYWHERE. THE PART SHOULD NEVER HAVE BEEN MADE OUT OF PLASTIC AND PLASTIC RUBBER GASKETS THAT ATTACHES TO A METAL FRAME. AND OF COURSE IT GOES OUT RIGHT OUT OF THE WARRANTY WINDOW.

WHILE DRIVING SERVICE SHIFTER LIGHT COMES ON SCREEN & ALL LIGHTS ON SHIFTER ARE RED. CITY STREETS & HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SHUT OFF CAR & THE SERVICE SHIFTER LIGHT GOES OFF.

Mileage: 45,000

SHUTS OFF AFTER STARTING, DISPLAY SCREEN BLACKS OUT AND RADIO DOESN'T WORK, ENGINE LIGHT AND BRAKE LIGHTS COME ON AND OFF. HEAT AND AIR CONDITIONING SETTINGS KEEP RESETTING TO HALFWAY BETWEEN HOT AND COLD. SHUTS OFF AND SLAMS INTO PARK OR NEUTRAL. GEARS DROP HEAVILY WHEN SHIFTING FROM PARK TO DRIVE. COMPUTER KEEPS RESETTING. THESE THINGS USUALLY OCCUR AFTER STARTING AND PULLING AWAY. YOU NEED TO STOP AND RESTART THE JEEP. THESE THINGS HAVE ALSO OCCURRED AT 65MPH. THIS HAS STEADILY BEEN GETTING WORSE OVER THE LAST 4 MONTHS.

Mileage: 56,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE REVERSING OUT OF THE DRIVEWAY, THE GEAR FAILED TO ENGAGE PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM (2425 W CAMELBACK RD, PHOENIX, AZ 85015, (602) 249-1234) WHERE IT WAS DIAGNOSED THAT THE BATTERY TERMINAL AND FUSE BOX FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

THIS IS FOLLOW UP TO PREVIOUS COMPLAINT 11281573: DEALER RECEIVED JEEP VIA TOW AND FOUND STUCK IN NEUTRAL AS I DESCRIBED. LET SIT OVERNIGHT AND DEALER INDICATES JEEP WILL ONLY GO IN REVERSE, LATER IN DAY SECOND TRY JEEP DRIVES FINE AND NO CODES TO REPORT A PROBLEM TO FIX. CANNOT IDENTIFY FAILURE SINCE NO "CODES" WERE AVAILABLE IN SYSTEM. DEALER DROVE VEHICLE SEVERAL TIMES WITHOUT PROBLEM OF GOING INTO NEUTRAL OCCURRING. I PICKED UP VEHICLE AND DROVE HOME. NEXT MORNING WHILE MAKING A SIGNALED LEFT TURN NO CITY STREET, JEEP GOES INTO NEUTRAL, COAST TO ADJACENT PARKING LOT CROSSING OVER ONE LANE AND STOP. VEHICLE ENGAGES INTO DRIVE SO I PROCEED. RETURNING HOME A FEW MINUETS LATER AND AT ABOUT 50 MPH JEEP AGAIN GOES INTO NEUTRAL, I REMOVE FOOT OFF ACCELERATOR BUT ENGINE ACCELERATES TO ABOUT 5500 TO 5800 RPM AS I COAST TO SIDE OF ROAD (QUITE SHAKEN AT THIS POINT DUE TO ACCELERATED ENGINE). CHECK ENGINE LIGHT COMES ON DURING THIS EPISODE. WAIT A FEW MINUETS TO CALM DOWN AND RESTART JEEP. TRANSMISSION ENGAGES AND RETURN TO DEALER. DEALER FINDS CODE IS DUE TO DIFFERENCE BETWEEN WHEEL SPEED AND ENGINE SPEED- NOT TRANSMISSION RELATED. SEVERAL SERVICE TECHS DRIVE JEEP THROUGHOUT THE DAY WITHOUT PROBLEM. LATER IN DAY DRIVER EXPERIENCES NEUTRAL CONDITION 3 TIMES WHILE TEST DRIVING- STILL NO CODES TO ID PROBLEM. ADVISER CONTACTS MOPAR EXTENDED WARRANTY (MAX CARE UNLIMITED MILEAGE) BUT CANNOT GET AUTH TO REPAIR WITHOUT "CODES". DEALER HAS OPENED A "STAR CASE" WITH FACTORY.

Mileage: 127,217

I HAVE 2015 JEEP CHEROKEE LATITUDE. SOMETIMES CHECK ENGINE LIGHT COMES ON AND THEN IS GONE AFTER FEW HOURS OR DAY. SOME TIMES MESSAGE BLINKING "SERVICE PARK BRAKE SERVICE TRANSMISSION" THEN LIKE SOMETHING WAS WRONG WITH SYSTEM DOES NOT SAVE CLOCK TIME OR A/C PUT ME ON HEATH AND AUTO LIGHT DOES NOT STAY ON. SOMETIMES WHEN I START THE CAR AND RELEASE THE PARK BARK BRAKE CAR JUMPS HARD TWO OR THREE TIMES AND AFTER I TURN ENGINE OFF WITHOUT USING PARKING BRAKE AND BACK ON EVERYTHING IS FINE.THE CAR ONLY HAS 55000 MILES. I'M SO AFRAID TO DRIVE CAR BECAUSE DON'T KNOW WHAT CAN HAPPENED

THE TRANSMISSION HAS BEEN AN ISSUE SINCE DAY 1. WHEN YOU SHIFT TO DRIVE AND HIT THE GAS IT WILL MOVE FORWARD A FEW FEET AND THEN STOP AND STICK THERE. AFTER A FEW SECONDS IT WILL KICK REALLY HARD IN TO GEAR AGAIN. IT'S GOTTEN WORSE OVER TIME AND NOW I DON'T DARE PULL AWAY FROM A STOP SIGN UNLESS I SEE NO CARS COMING FOR FEAR OF BEING STUCK IN THE MIDDLE OF AN INTERSECTION. I'VE TAKEN BACK TO CHRYSLER DEALERSHIP MANY TIMES TO HAVE IT FIXED BUT THEY'VE NEVER CORRECTED THE PROBLEM. THE MECHANIC TOLD ME THEY NEW IT WAS AN ISSUE WHEN IT WAS MANUFACTURED.

Mileage: 500

THE TRANSMISSION HAS MAJOR OPERATING ISSUES. I AM EXPERIENCING HARD SHIFTS, DELAYS IN POWER AT START AND IN MIDDLE OF TURNS. MOST SERIOUSLY NOW THE TRANSMISSION COMPLETELY STOPPED WORKING ALL TOGETHER OUT OF THE BLUE. I WAS SITTING AT A RED LIGHT AND WHEN THE LIGHT TURNED GREEN IT HAD NO POWER AND I HEARD A GRINDING NOISES FROM TRANSMISSION

Mileage: 45,000

WHILE DRIVING AT 70 MPH IN FAST LANE OF MAJOR HIGH, SLIGHT UPHILL GRADE, ENGINE RPM INCREASED RAPIDLY AND LOSS OF POWER TRANSFER TO WHEELS AS IF IN NEUTRAL. COASTED TO SIDE OF ROAD (FORTUNATELY LIGHT TRAFFIC) AND AT ABOUT 25 MPH TRANSMISSION ENGAGED AND I RETURNED TO HIGHWAY. IN ABOUT 5 MORE MILES SAME LOSS OF POWER TO WHEELS OCCURRED AND THEN RE-ENGAGED AS VEHICLE CAME TO STOP. FOLLOWING DAY, AFTER ABOUT 10 MILES WHILE AT 55 MPH, JEEP AGAIN LOST CONNECTION TO WHEELS AND ENGINE RPM INCREASED. PULLED OVER TO SIDE OF ROADWAY (LOCAL COUNTY ROUTE WITH MODERATE 2-WAY TRAFFIC), STOPPED ENGINE. STARTED ENGINE SEVERAL TIMES BUT TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR (REVERSE, FWD ETC.) IN ANY SELECTED GEAR LOCATION. THIS JEEP HAS ACTIVE DRIVE II. HAD JEEP TOWED TO AUTHORIZED SERVICE. DEALER RESPONSE POSSIBLE OVERHEATED PTU, WILL REQUIRE FURTHER INVESTIGATION. MY RESEARCH INDICATES MAY BE PART OF RECALL S55/NHTSA 16V-529.

Mileage: 126,000

THE CAR STALLED IN THE MIDDLE OF THE DRIVING ON 11/4. JEEP'S DOAGNOSTICS STATES THERE ARE ENGINE ISSUES SPECIFICALLY WITH THE CAMS PART WHICH CAUSES FOR THE CAR TO STALL UNEXPECTEDLEY AND CAUSE MAJOR RISK LEADING TO ACCIDENT AND DEATH. THE ENGINE WAS BOUGHT BRAND NEW AND PROPERLY MAINTAINED. IT IS UNACCEPTABLE FOR A 4-YEAR OLD CAR/ENGINE TO FAIL WITH THAT SHORT LIFE SPAN

Mileage: 110,000

ELECTRONIC PARKING BRAKE MODULE CONNECTOR WATER INTRUSION WHICH CAUSES THE MODULE TO SHORT OUT AND THE WIRING HARNESS CORROSION. THIS CAUSES THE PARKING BREAK TO ENGAGE AND DISENGAGE WITHOUT WARNING. THIS ALSO PROMPTS AN ERROR THAT THE 4WD IS UNAVAILABLE. CONFIRMED WITH PATRIOT JEEP IN OAKLAND MD THAT THE 4WD WILL NOT WORK ON 11/18/2019. I WAS ABLE TO GET MY CAR TO MOVE FROM MY DRIVEWAY BY PUTTING MY SEAT BELT ON AND HOLDING THE BREAK, AND THEN PRESSING THE GAS TO RELEASE THE PARKING BREAK. MOPAR TOLD ME THIS WAS NOT COVERED UNDER WARRANTY, AND I FOUND NUMEROUS COMPLAINTS ON THIS ISSUE. I WAS ALSO ABLE TO FIND A BULLETIN PUBLISHED BY MOPAR ABOUT THIS ISSUE. IT APPEARS THERE IS WATER GETTING INTO THE VEHICLE CAUSING CORROSION WHICH COULD LEAD TO AN ACCIDENT IF SOMEONES BRAKE WOULD ENGAGE, OR 4WD WOULD FAIL IN INCLEMENT WEATHER.

Mileage: 57,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE SHIFTER WARNING INDICATOR SUDDENLY ILLUMINATED MOMENTARILY. THE CONTACT CONTINUED DRIVING AND THE VEHICLE SUDDENLY STALLED. THE STEERING WHEEL ALSO SEIZED WHEN ATTEMPTING TO TURN THE VEHICLE. THE FAILURES LASTED BRIEFLY AND THE CONTACT CONTINUED DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

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

THE DASH WARNING LIGHT IT TELLS ME TO SERVICE THE SHIFTER BUT EVERY MECHANIC I TALK TO SAYS IT NOT SERVICEABLE IT EFFECTS THE MANUAL SHIFTING WHEN THE LIGHT IS ON IT WONT SHIFT MANUALLY I DON'T KNOW WHAT TO DO IT WILL COME ON AND I TURN THE ENGINE OFF WHEN I TURN IT BACK ON ITS OFF IT DOESN'T ALWAYS COME ON BUT IT IS COMING ON MORE OFTEN IT COMES ON WHEN VEHICLE IS IN MOTION SOMETIMES IT COMES ON WHEN I START IT IF IT WAS ON WHEN I SHUT IT OFF IT DOESN'T MATTER IF I'M CITY OR HIGHWAY DRIVING IT JUST COMES ON

Mileage: 65,234

HAVE HAD 2015 JEEP SINCE 19000 MILES NOTHING BUT ISSUES AFTER PURCHASE. SHIFTER LIGHT COMES ON HAD IT LOOKED AT THEY FIXED THE SHIFTER. A MONTH LATER SAME LIGHT THIS TIME THEY REPLACED THE WIRING AND A BEZEL. WELL GUESS WHAT'S BROKEN AGAIN AND I'M NO LONGER UNDER WARRANTY. THIS PART KEEPS FAILING WHY DO I NEED TO KEEP PAYING FOR A BAD DESIGN. WHY CAN'T THEY FIGURE IT OUT. ALSO MY CAR HAS HAD A HARD SHIFT AT 40 MPH CANT WAIT FOR THAT BILL. CAR IS ALWAYS IN MOTION WITH FAILING SHIFTER.

SO I HAVE 2 DIFFERENT ISSUES WITH MY TRANSMISSION. FIRST ISSUE IS WHEN YIELDING ( NOT STOP) ILL GIVE MY JEEP GAS, IT FEELS AS THOUGH IM IN NEUTRAL AND MY ENGINE RPM GOES UP WONT MOVE, ALL OF A SUDDEN IT'LL FIND ITSELF PEEL OUT AND TAKE OFF AFTER ABOUT 3 SECONDS OR SO. SECONDLY WHEN COMING FROM A COMPLETE STOP TAKING OFF ONCE THE JEEP GETS TO ABOUT FOURTH OR FIFTH GEAR OR SO THE RPM GETS TO ABUT 3,000 BEFORE SWITCHING TO NEXT GEAR IT MAKES THIS HUGE KNOCK SOUND AND IT FEELS LIKE I JUST HIT A HUGE POT HOLE. BOTH THESE ISSUES ARE INTERMITTENT. BUT ITS REALLY SCARY WHEN HAPPENS WITH ON COMING TRAFFIC. IT HAPPENS ON CITY STREETS AND HIGHWAYS.

Mileage: 68,155

SINCE PURCHASING 2015 JEEP CHEROKEE IT HAS BEEN MORE AT THE DEALERS THAN MY HOME. IT HAS BEEN A NIGHTMARE, PROBLEMS WITH TRANSMISSION, SENSORS, AND RADIO ETC. IT HAS BEEN REPLACED NUMEROUS TIMES FOR SUBSTANTIAL DEFECTS AND IT CONTINUES TO DO SO. THIS FALLS UNDER THE LEMON LAW. IT'S GETTING TO THE POINT I AM SEEKING AN ATTORNEY, IF MY WARRANTY IS NOT EXTENDED AND THIS IS NOT FIX AT NO CHARGE TO ME. LAST NIGHT THE JEEP STOP IN THE MIDDLE OF THE FREEWAY ALMOST CAUSED AN ACCIDENT WITH WARNINGS OF (SHIFT TO P THEN DESIRED GEAR) AND SERVICE AIRBAG SYSTEM. THIS IS MY LIFE YOU ARE PLAYING WITH, FOR YOU'RE ON GOING DEFECTS. I AM A LOYAL JEEP CUSTOMER. I HAVE A JEEP WRANGLER, JEEP COMPASS AND SEBRING CHRYSLER. ALL I AM ASKING IS FOR MY PIECE OF MIND AND NOT WORRY ABOUT PAYING FOR ANYTHING WHEN I HAVE A DEFECTED AND IT'S NOT SAFE TO DRIVE. PLEASE RESPOND AND SOLVED THIS PROBLEM ASAP. THANKS AGAIN AND HAVE A BLESS DAY.

Mileage: 68,000

CHECK SHIFTER MESSAGE. WHILE DRIVING. ALL THE LIDHTS ON THE CONSOLE LIGHT UP. (P.R,N,D,S ) INTERMITTENET PROBLEM AND SEEMS TO BE WEATHER RELATED (TEMPERATURE CHANGE), THE DEALER HAS FLASHED THE COMPUTER SO THE CHECK ENGINE LIGHT WILL NOT COME ON OR REGISTER A CODE. THIS HAS BEEN GOING ON NOW FOR OVER A YEAR. DEALER CAN'T DUPLICATE THE PROBLEM.THE VEHICLE IS NOW OUT OF WARRANTY. CURRENTLY AT 27300 MILES.

Mileage: 19,000

CAR WENT INTO ' LIMP' MODE. TRACTION CONTROL WENT OFF, MESSAGE, 4-WHEEL DRIVE IS NOT AVAILABLE. MY CAR LOST POWER AND I HAFT TO USE MANUAL MODE TO SHIFT. DEALER STATED , THAT EVEN THOUGH I GAVE THEM THE TROUBLE CODES, THEY COULD NOT DUPLICATE PROBLEM. SERVICE SHIFTER, LIGHT CAME ON BUT WHEN I RESTART IT GOES AWAY

WHEN I AM DRIVING ON THE STREET I ALWAYS FEEL A JERKING WHEN I ACCELERATE AFTER BRAKING. WHILE DRIVING ON THE HIGHWAY OR EXPRESSWAY WHEN I ACCELERATE I NOTICE A JERK AND WHEN I DECELERATE MY CAR SHAKES AND VIBRATES.

Mileage: 75,000

CAR SEEMS TO DOWN SHIFT, SHIFT INTO NUETRAL, SHIFT OR JUMP OUT OF GEAR. SERVICE SHIFTER LIGHT KEEPS COMING ON.HAS HAPPENED WHILE VEHICLE WAS IN MOTION ON A CITY STREET.

Mileage: 20,000

DURING NORMAL OPERATION THE VEHICLE WILL SHIFT VERY HARD AT INITIAL ENGAGEMENT OF THE POWER TRAIN AND SOMETIMES AFTER REACHING 4TH OR 5TH GEAR. THE VEHICLE LUNGES FORWARD VERY HARD. THE SOME TIMES CAUSE A MAJOR WHIPLASH ACTION ON THE PASSENGER. SITTING AT A LIGHT THE POWER TRAIN WILL NOCK HARD WHEN ENGAGING THE GEARS, ALSO AFTER REACHING ABOUT 10MPH IT SEEMS TO MISS A GEAR.

Mileage: 25,000

DRIVING 55 ON RURAL HIGHWAY, TRANSMISSION MESSAGE APPEARS. CAR WOULD NOT DOWNSHIFT OR UP SHIFT. PULLED INTO A DRIVEWAY AND TURNED THE CAR OFF. ISSUE SEEMED TO GO AWAY AND GET ME TO MY DESTINATION. UPON MY RETURN TRIP ISSUE ALSO RETURNED 4 MORE TIMES. THIS IS A HUGE SAFETY RISK, HAD THIS HAPPENED WHILE TURNING ON SOME OF OUR ROADS IT COULD EASILY CAUSE A VERY BAD ACCIDENT. CAR HAS HAD ISSUES BEFORE WITH SERVICE SHIFT MESSAGES, AS WELL AND A SLEW OF OTHER ISSUES DOCUMENTED BY THE DEALER. ALL TO DO WITH POWERTRAIN.

Mileage: 80,600

WE BOUGHT A 2015 JEEP CHEROKEE IN 2016 AND WITHOUT BEING TOLD OF THE ISSUES WITH THE TRANSMISSIONS ISSUES. WE HAVE HAD OUR JEEP IN THE SHOP FOUR TIMES WITH TRANSMISSIONS ISSUES OF SHIFTING HARD AND NOW GOING INTO NEUTRAL WHEN IN DRIVE AND THE BRAKES GOING HARD AND THE JEEP COMING TO A STOP. THE ANIT SLIDE HAS NOW CAME ON AND THE JEEP SHAKES . THE UPDATES CAME ONE DAY WHEN I WAS GETTING ONTO THE HIGHWAY GOING 65 MPH AND THE JEEP WENT TO 30 MPH WITH MY GRANDKIDS IN THE CAR AND TWO DISELS ONE BEHIND ME BLOWING THE HORN BECAUSE HE ALMOST HIT ME AND ONE TO THE SIDE OF ME. MY HUSBAND WAS COMING HOME FROM A DR VISIT AGAIN THE JEEP WENT INTO A NEUTRAL STATE WHILE IN THE DRIVE POSITION AND THE JEEP STOPPED AND HE WAS ALMOST HIT THEN THE JEEP JERKED AND WENT INTO GEAR SO HE WENT INTO A SHOPPING CENTER AND HAD TO STOP AND KILL THE JEEP AND RESTART THE JEEP TO MAKE THE JEEP RESTART JUST TO GET IT HOME. IT WENT BACK TO THE SHOP THAT NIGHT! WE HAVE HAD THE JEEP IN THE SHOP FOR HARD SHIFTING WHEN TAKING OFF AND NOW IT IS HARD SHIFTING WHEN TAKING OFF AND DOWN SHIFTING, ANTI SLIDE RANDOMLY COMES ON, BRAKES ARE NOT PROPERLY STOPPING THE CAR. GO TO THE DEALER WHERE WE BOUGHT IT AND THEY ONLY OFFERED $7500 FOR IT WHEN WE OWE $15, 000 AND THIS IS SO RIDICULOUS. CALLED JEEP AND AWAITING A CALL, THEY STATED THEY HAVE TO CALL THE DEALER. IN THE MEAN TIME I HAD TO BUY ANOTHER CAR BECAUSE OURS IS TO UNSAFE TO DRIVE! THE JEEP IS STICKING IN GEAR AND THE TAC METER IS STAYING ON 3 OR 4. THEN WHEN YOU TURN THE JEEP OFF AND TURN IT BACK ON IT MAY OR MAY NOT WORK. WE HAVE BACKED IT OUT OF OUR DRIVEWAY AND PUT INTO DRIVE AND IT SHIFTS SO HARD INTO FIRST AND SECOND GEAR. NOW SINCE THE LAST TIME WE PICKED IT UP FROM THE SHOP THE JEEP HAS NOW STARTED LOOSING POWER WHEN YOU ATTEMPT TO DRIVE. WE HAVE PARKED THE JEEP AND DECIDED IT ISN'T SAFE!

Mileage: 60,000

AUTOMATIC START/STOP SYSTEM DOESN'T ALWAYS ENGAGE. THE TRANSMISSION STAYS IN 3RD GEAR AFTER COMING TO A STOP AT A STOP SIGN OR TRAFFIC LIGHT AND THE CAR HAS HIGH REVOLUTIONS AND JERKS UNIT IT DOWN SHIFTS TO 1ST GEAR WHEN THE GAS PEDAL IS PRESSED. CAUSING HESITATION IN ENGINE AND PUTTING ME AND MY FAMILY IN CLOSE CALLS FOR ACCIDENTS.

3-4 MONTHS AFTER PURCHASING MY 2015 JEEP CHEROKEE SPORT I GOT A "SERVICE SHIFTER SOON" MESSAGE AND ALL THE LIGHTS ON THE GEAR SHIFT LIT UP. I HAD THE CAR TOWED TO A DEALER AND THEY "FIXED" THE PROBLEM UNDER WARRANTY. NOW, OUT OF WARRANTY, THE SAME MESSAGE AND LIGHTING OF THE GEAR SHIFT LIGHTS IS HAPPENING AGAIN. IT USUALLY HAPPENS RIGHT AFTER STARTING BUT HAS HAPPENED WHILE DRIVING A COUPLE OF TIMES.

Mileage: 68,492

WHILE DRIVING A MESSAGE CAME UP ON THE DASH "SERVICE SHIFTER" WHILE DRIVING IN TOWN. THE PRND LIGHTS ARE ALL RED. I COULD NOT GET THE MESSAGE TO GO AWAY.

Mileage: 118,987

SERVICE SHIFTER MESSAGE APPEARS ON DASHBOARD. TOOK CAR TO JEEP DEALER FOR SERVICE. ADVISES THERE IS A SERVICE BULLETIN OUT ON THIS ISSUE BUT NO RECALL YET. TSB 08-054-18 REV A ISSUED SEPT 2018. REMEDY IS TO REPLACE THE SHIFTER BEZEL DISPLAY AND SHIFTER WIRING HARNESS. DEALER ADVISED THAT THIS WOULD NOT BE COVERED UNDER THE 5 YEAR POWERTRAIN WARRANTY. THEY SAID THE SHIFTER IS NOT PART OF THE POWERTRAIN ? MY CAR IS 4 YEARS OLD AND THE BUMPER TO BUMPER ENDED AT 3 YEARS. THEY EXPECT ME TO PAY FOR THESE REPAIRS MYSELF. CAR ONLY HAS 39,000 MILES ON IT. HOW CAN THIS NOT BE PART OF THE POWERTRAIN ? IT CONTROLS THE TRANSMISSION. REPAIR COST APPROX $530.00 DEALER STILL HAS MY CAR. THEY ADVISE PARTS ARE ON BACK ORDER AND IT WOULD BE 3 WEEKS BEFORE THEY CAME IN. THEY ADVISE CAR IS NOT SAFE TO DRIVE AND I WOULD NEED TO RENT A CAR. FOR 3 WEEKS+. THIS WOULD COST ME SEVERAL HUNDRED DOLLARS. I HAVE READ THIS IS A COMMON ISSUE WITH JEEP CHEROKEES FROM 2014 TO 2018 WITH THE 9 SPEED AUTOMATIC TRANSMISSION. MANY PEOPLE HAVE ALREADY FILED COMPLAINTS WITH NTSB AND ARE WANTING A RECALL ISSUED. PLEASE INVESTIGATE THIS AND ISSUE RECALL. ALSO PLEASE INVESTIGATE HOW FCA (FIAT CHRYSLER) CAN CLASSIFY THE SHIFTER AS NOT BEING PART OF THE POWERTRAIN. THAT IS A REAL STRETCH SO THEY DON'T HAVE TO PAY FOR THE WORK ON CARS OVER 3 YEARS OLD. THANK YOU,. *TR

Mileage: 38,900

I HAVE THE SERVICE SHIFTER LIGHT COMING ON REGULARLY. IT STARTED THIS SPRING AND HAS CONTINUED TO GET WORSE. I HAVE CONTACTED JEEP AND THEY WON'T ANSWER ANY QUESTIONS FOR ME. THEY SIMPLY SAY TO TAKE IT TO THE DEALERSHIP. I HAVE READ A LOT OF FORUMS AND SEE THAT DEALERSHIPS DON'T KNOW HOW TO FIX THE ISSUE, THEY SIMPLY REPLACE PARTS UNTIL THE ISSUE GOES AWAY. THE PROBLEM THEN COMES BACK ON AGAIN SEVERAL MONTHS LATER. ONE INSTANCE THEY CHANGED THE SAME PARTS THREE TIMES. WHEN IS JEEP GOING TO STEP UP AND OWN THE PROBLEM? RIDICULOUS THAT A COMPANY WON'T STAND BEHIND A $35,000 VEHICLE.

Mileage: 90,000

THE VEHICLE (2015 JEEP CHEROKEE LIMITED) SELF ACCELERATED WHILE IN A PARKING LOT AND NEARLY CAUSED AN ACCIDENT. IN ADDITION, AT TIMES THE VEHICLE HAS A PROBLEM SHIFTING WHEN ACCELERATING (SLUGGISH/HESITANT) AROUND 30-40 MPH AND THEN ABRUPTLY DROPS INTO GEAR, JARRING THE VEHICLE WHILE IN MOTION. AT TIMES, WHILE ACCELERATING, THE TRANSMISSION SEEMS TO DELAY AND THEN ABRUPTLY DROPS INTO GEAR. WE DO NOT FEEL SAFE IN THIS JEEP AFTER THE THE SUDDEN UNINTENDED ACCELERATION. WE HAVE BROUGHT THE VEHICLE INTO THE JEEP DEALERSHIP FOR INSPECTION MULTIPLE TIMES TO CHECK THE SLUGGISH/HESITANT/HARD GEAR SHIFTING AND ALL THAT I AM TOLD IS THAT THEY CANNOT REPLICATE THE PROBLEM. I SHARED WITH THE DEALERSHIP THAT THIS ISSUE ONLY HAPPENS FROM TIME TO TIME AND IT IS UNLIKELY A MECHANIC DRIVING THE CAR FOR 10-15 MINS WILL BE LUCKILY ENOUGH TO EXPERIENCE THIS ODDITY, WHICH IS EXACTLY WHAT HAPPENED. SO BASICALLY I AM BEING TOLD THERE IS NOTHING WRONG WITH THE VEHICLE, AS FAR AS THEY CAN TELL. THEY DID UPDATE THE SHAREWARE, BUT THE ISSUE CONTINUES AND WITH THE SUDDEN ACCELERATION, THE SAFETY OF MY FAMILY IS MY MAIN CONCERN.

Mileage: 81,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE SHIFTER INDICATOR AND ALL THE INDICATORS ON THE SHIFTER ILLUMINATED AND REMAINED LIT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GATEWAY CHRYSLER JEEP (409-233-7839, 4103 INTERSTATE 10 E ORANGE, TX 77630) WHERE IT WAS DIAGNOSED THAT THE SHIFTER AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE SHIFTER WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

Mileage: 21,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED GEARS IMPROPERLY. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING AND EXPERIENCED HARD SHIFTING INTO GEAR. THE VEHICLE WAS TAKEN TO LEWIS CHRYSLER DODGE JEEP RAM (3311 N COLLEGE AVE, FAYETTEVILLE, AR 72703, (833) 551-7843) WHERE IT WAS DIAGNOSED THAT THE PCM SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 36,000.

Mileage: 36,000

APRIL, 2019: EVERY THING ON THE DASH LIT UP. CAR STARTED TO ROLL AND WE HAD TO JUMP OUT OF THE CAR TO STOP IT. IT WOULDN'T GO INTO PARK, BUT PARKING BRAKE WORKED FOR A WHILE. CAR WOULDN'T TURN OFF, LOCKS WOULDN'T WORK. NOTHING WORKED. TOWED TO DEALER WITH JEEP ON THE WHOLE WAY. A 18 MONTH OLD CHILD WAS WITH US. DANGEROUS. REPAIR DID A TCM FIX AND SAID THIS WAS A CATASTROPHIC EVENT THAT WOULD NOT HAPPEN AGAIN. OCTOBER 2, 2019. PUSHED THE START BUTTON ' CAR STARTED BUT COULDN'T PUSH DOWN ON BRAKE. COULDN'T MOVE OUT OF PARK. WOULD TURN IT OFF AND IT WOULD TURN RIGHT BACK ON. HAD IT TOWED TO DEALER - HAVE NOT HEARD BACK. IN ADDITION HAVE HAD TRANSMISSION ISSUES FOR LAST TWO YEARS. CAR LURCHES WHEN GOING AROUND 30 MPH, STALLS A BIT WHEN JUST STARTING OUT DRIVING FROM A STOPPED POSITION

Mileage: 64,000

TRANSMISSION IS DROPPING TO NEUTRAL WHILE DRIVING. THIS HAS STARTED TO HAPPEN MULTIPLE TIMES AND IT IS BECOMING A CONCERN.

Mileage: 43,000

FOR THE LAST FEW MONTHS, MY JEEP JUMPS AHEAD AT RED LIGHT OR WHEN YOU PUT IT IN DRIVE. ITS LIKE SOMEONE ELSE IS STEPPING ON THE GAS PEDAL. SOMETIMES IT DELAYS TO LAUNCH, WHEN YOU STEP ON THE GAS IT TAKES 10 OR 15 SECONDS. AND MOST IMPORTANTLY, THE COMPUTER DISENGAGES THE TRANSMISSION AND THE ENGINE WILL ONLY IDLE IN DRIVE, CARS FOLLOWING G ARE FORCED TO DRIVE AROUND THE VEHICLE. I WAS TOLD BY JEEP TODAY, MY VIN NUMBER IS NOT IN THE VIN ASSOCIATED MASS RECALL FOR THE TRANSMISSION ISSUE AND I HAVE FOUND, HUNDREDS OF THE SAME ISSUES ON 2014 AND 2015 9 SPEED TRANSMISSIONS. THE VEHICLE IS NOT SAFE AND IS A HAZARD TO OTHER MOTORIST, DUE TO JEEPS DESIGN ISSUE AND LACK OF OWNERSHIP AND RESPONSIBILITY. MY JEEP HAS 62,048 MILES ON IT.

Mileage: 62,048

WHEN I AM STOPPED AND I PRESS THE GAS TO ACCELERATE, IT TAKES A FEW SECONDS FOR MY JEEP TO GO. THIS DOES NOT HAPPEN ALL THE TIME, BUT DOES HAPPEN OFTEN. IT IS FRUSTRATING!!

Mileage: 35,000

2015 JEEP CHEROKEE LATITUDE 4 WHEEL DRIVE. IT IS UNDER WARRANTY FOR TRANSMISSION, ETC. USING OIL, ( EVAPORATES?) AND IS A KNOWN ISSUE WITH THIS MAKE MODEL AND YEAR. CALLED JEEP AND WAS ADVISED TO GET IT INTO SERVICE IMMEDIATELY DUE TO KNOWN ISSUES, BUT THEY WOULD NOT ALLOW ME TO MAKE A COMPLAINT. JEEP HAS BEEN TRYING TO STALL OUT WHILE DRIVING, AT STOPS, HARD SHIFTS, BRAKE COMES ON AUTOMATICALLY, COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING, AND OIL HAS SOMEHOW DISAPPEARED FROM IT, BUT NO LEAKS.

Mileage: 51,500

SERVICE SHIFTER WARNINGS ON & COMPUTER SHUTDOWN WHILE DRIVING, BEEN HAPPENING OFF & ON SINCE I BOUGHT IN JANUARY 2015 NOW WONT STOP AND CANT GET SERVICE UNTIL OCTOBER 10TH.

Mileage: 64,000

THE TRANSMISSION IN OUR VEHICLE ACTS LIKE IT UNEXPECTEDLY GOES INTO NEUTRAL. WHEN THE VEHICLE SLOWS DOWN AT A RED LIGHT OR DUE TO STOPPED TRAFFIC, BUT DOES NOT COME TO A COMPLETE STOP, THEN WE ATTEMPT TO ACCELERATE AGAIN IT ACTS LIKE NEUTRAL FOR APPROX. 3 SECONDS THEN SUDDENLY SLAMS ABRUPTLY INTO GEAR. IF THE VEHICLE COMES TO A COMPLETE STOP IT SEEMS OK. THE VEHICLE TRANSMISSION SEEMS TO RESET TO 1ST GEAR APPROPRIATELY. I AM CONCERNED BECAUSE IT IS A SAFETY ISSUE PLUS THE SLAMMING INTO GEAR CANNOT BE GOOD FOR THE TRANSMISSION. THIS PROBLEM HAPPENS REPEATEDLY AND CONSISTENTLY DURING THE ABOVE DESCRIBED CONDITION. I HAVE CONTACTED FCA AND SO FAR I AM NOT SATISFIED WITH THEIR RESPONSE. A VEHICLE SHOULD NOT HAVE TO HAVE A CEL ON OR A COMPLETELY DAMAGED TRANSMISSION FOR THEM TO ACT APPROPRIATELY TO REPAIR AN OBVIOUS PROBLEM.

Mileage: 35,000

WHILE DRIVING ON THE EXPRESSWAY, I RECEIVED AN ERROR MESSAGE SAYING SERVICE SHIFTER AND ALL THE LIGHTS ON THE GEAR SHIFT TURNED RED. I PULLED OVER, PARKED THE CAR, AND TURNED THE CAR OFF. AFTER A FEW MINUTES, I RESTARTED THE VEHICLE AND THE MESSAGE AND THE LIGHTS HAD CLEARED AND WERE OFF. HOWEVER, AFTER DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR VEHICLE. AFFECTING JEEPS YEARS 2015 AND BEYOND. MANY OTHER OWNERS STATED THAT WE SHOULD ALL REPORT THIS ISSUE TO SEE WHAT CAN BE DONE, SINCE MANY STATED THAT EVEN AFTER GETTING IT FIXED, IT REMAINS TO BE A PROBLEM. I'VE ONLY HAD THIS CAR FOR ABOUT 4 MTHS AND IT HAD LESS THAN 50K, ON IT WHEN I GOT IT. I DEFINITELY DON'T WANT TO HAVE MAJOR CAR ISSUES THIS EARLY ON.

Mileage: 54,036

"SERVICE SHIFTER" MESSAGE CAME ON SCREEN AND ALL GEARS (PRDN) LIGHT UP RED. VEHICLE SLOWED DOWN TO A COMPLETE STOP IN MIDDLE OF TWO WAY TRAFFIC. THEN, ANOTHER MESSAGE APPEARED "TO SHIFT VEHICLE MUST BE STOPPED" AND ENGINE CUT OFF AFTER CAN NO LONGER ACCELERATE. HAVE TO TURN OFF ENGINE AND TURN IT BACK ON BY REMOVING KEY COMPLETELY FROM IGNITION AND STARTING IT AGAIN. VERY SCARY. THIS HAS HAPPENED MULTIPLE TIMES. FIRST TIME, IT WAS INSIDE OF A PARKING LOT DRIVING IN CIRCLES LOOKING FOR A PARKING SPOT. SECOND TIME WHILE TURNING LEFT AT A TWO WAY INTERSECTION...CAR STOPPED MIDWAY INTO ONCOMING TRAFFIC, THIRD TIME WAS ALSO TURNING LEFT (COINCIDENTAL) AFTER CROSSING OVER INTO ONCOMING TRAFFIC AND SAFELY REACHED THE STREET I WAS TURNING INTO, BUT VEHICLE SLOWED DOWN COMPLETELY IN TRANSIT TO SAID STREET AND COULD NOT ACCELERATE ANYMORE...WAS GOING AT A BASE SPEED OF MAYBE 3-5 MPH. TOOK IT TO DEALERSHIP FIRST TIME AND THEY SAID IT WAS A SYSTEM UPDATE ISSUE. IT WAS NOT BECAUSE ISSUE OCCURED AGAIN. CAR IS IN SHOP AGAIN NOW AND THEY SAID HAVE TO REPLACE PRNDL SWITCH. NOT SURE WHAT THAT IS. I SAW A RECALL DONE FOR A VERY SIMILAR ISSUE ON THE 2014-2015 JEEP CHEROKEE, RECALL CODE IS CHRYSLER S55. BUT DEALER SAID MY CAR IS NOT A PART OF THAT RECALL. PLEASE RESEARCH ISSUE. I HAVE COME ACROSS 30+ FORUMS ONLINE WHERE 2015 JEEP CHEROKEES ARE EXPERIENCING THIS SAME "SERVICE SHIFTER" ISSUE. THERE HAS TO BE A RECALL DONE. I HAVE A VIDEO OF ISSUE. PLEASE REACH OUT TO ME FOR MORE INFO.

Mileage: 37,000

SERVICE SHIFTER LIGHT WOULD APPEAR, THIS WOULD CAUSE ALL THE LIGHTS ON MY GEAR SHIFT TO LIGHT UP RED AS IF MY JEEP DID NOT KNOW WHAT GEAR IT SHOULD BE IN. THIS MAINLY HAPPENED WHEN GOING AROUND A CURVE. I WOULD HAVE TO PULL OVER AND CUT THE VEHICLE OFF TO MAKE THIS RESET. AFTER REVIEWING HUNDREDS OF COMPLAINTS ABOUT THIS SAME ISSUE ONLINE, I IMMEDIATELY HAD THIS ADDRESSED AT THE JEEP DEALERSHIP. THEY WERE ABLE TO FIX THE PROBLEM FOR ME WHICH WAS NOT A COST FRIENDLY REPAIR. THE WIRING-SHIFTER JUMPER AND BEZEL KIT-SHIFTER HAD TO BE REPLACED. CONSIDERING THIS IS AN ISSUES WITH THOUSANDS OF VEHICLES IT WOULD BE GREAT TO SEE A RECALL SO THAT PEOPLE FEEL SAFE WHILE DRIVING.

Mileage: 98,000

'SERVICE SHIFTER' REPEATEDLY APPEARS ON DASHBOARD, WITH ALL THE LIGHTS ON THE SHIFTER ILLUMINATED. HAVE HAD IT 'FIXED' NUMEROUS TIMES. GOES AWAY TEMPORARILY IF THE CAR IS SHUT OFF, BUT ALWAYS SEEMS TO COME BACK WHILE DRIVING. HAS APPEARED TWICE IN THE LAST MONTH, AND AT LEAST THREE OTHER TIMES IN THE TWO YEARS I HAVE HAD THE VEHICLE.

Mileage: 101,000

AS I AM DRIVING MY CAR STAHL'S AND EVERYTHING SHUTS OFF. THIS TYPICALLY HAPPENS AS I AM MAKING A TURN. THIS TYPICALLY HAPPENS AS I GET CLOSER TO THE DATE OF MY NEXT OIL CHANGE. THE CAR SHUTS OFF COMPLETELY AND I MUST COAST TO A STOP. AFTER WAITING ABOUT A MINUTE I CAN RESTART THE ENGINE. THIS IS A VERY DANGEROUS SITUATION AS I AM TYPICALLY TURNING TO CROSS TRAFFIC.

Mileage: 25,000

HELLO, IM SECOND OWNER WHO GOT THIS SUV 2 MONTHS AGO, 50000 MILES AND YESTERDAY WHILE I DRIVING START FEEL THE TRANSMISSION DONT DOING RIGHT, ALSO WHEN I STOP ON THE CORNERS THE CAR MADE ONE MORE MOVE LIKE SOMEONE HIT ME FROM BEHIND. FINALLY SOMETHING ON THE LCD DASH TOLD ME SOMETHING LIKE "CHECK AND RESTART THE TRANSMISSION AND SOME LIGHT WENT OFF, AND IN THE GEAR START BLINKING ON D. I WAS ON 101 GOLETA, CALIORNIA.

Mileage: 54,000

SERVICE SHIFTER WARNING COMES ON AT LEAST THREE TIMES A WEEK. ALL TRANSMISSION MODULES LIGHT UP IN RED WHILE VEHICLE IS MOVING R, N, D, ETC. MANY TIMES IF YOU STOP AND TURN VEHICLE OFF, TAKE THE KEY OUT & RESTART, IT WILL GO OFF JUST TO COME BACK ON A FEW MINUTES LATER. THIS HAS HAPPENED WHILE DRIVING ON THE HIGHWAY AT 70MPH. PRIMARILY COMES ON WHILE VEHICLE IS IN MOTION. IF IT EVER DECIDES TO PUT ITSELF IN PARK OR NEUTRAL WHILE ON THE HIGHWAY THIS WILL CAUSE A MAJOR ACCIDENT. DEALERSHIP HAS DONE TWO RESETS AND SYSTEM/COMPUTER UPDATES.

Mileage: 43,000

TRANSMISSION PROBLEMS-ROUGH SHIFTS, STICKS IN GEAR, WARNING LIGHTS "SERVICE TRANSMISSION" 4WD NOT AVAILABLE, SERVICE PARKING BRAKE ALL COME ON. DEALER HAS UPDATED SOFTWARE AND IT STILL IS NOT FIXED

Mileage: 29,000

I WAS PARKED AND TRIED TO START MY CAR, IT WOULD NOT CRANK UP. TURNED IT OFF AND IT HESITATED TO START AGAIN. THEN I TRIED TO SHIFT IT INTO REVERSE, IT WAS BLINKING AND IT JERKED LIKE WHEN SOMEONE HITS YOU FROM BEHIND REALLY HARD. AS I TRIED TO REVERSE THE STEERING LOCKED AND IT HARDLY WANTED TO BRAKE. THE SERVICE BRAKE LIGHT AND ENGINE LIGHT CAME ON. IT HAS HAPPENED TWICE NOW AND EACH TIME IT GETS WORSE. IT'S NOT A SAFE VEHICLE TO DRIVE.

Mileage: 83,849

CAR HAS BEEN STUTTER STARTING. ONCE IT FINALLY STARTS I GET AN ERROR CODE THAT SAYS SERVICE PARK BREAKS SERVICE TRANSMISSION. THEN WHEN PUTTING JEEP INTO GEAR THE TRANSMISSION WILL SHIFT HARD AND YOU CAN FEEL THE CAR JERK AND HEAR A CLUNKING SOUND. ONCE YOU STOP AND TURN THE CAR OFF AND BACK ON A COUPLE OF TIMES THE ERROR MESSAGES WILL GO AWAY AND JEEP WILL DRIVE NORMALLY. TWO DAYS AGO JEEP HAD BEEN DRIVING NORMAL. I STOPPED TO GET GAS. AFTER FILLING MY TANK I RETURNED TO THE CAR TO START IT AND THE CAR WOULD NOT START AFTER INSERTING AND TURNING THE KEY I WOULD NOT GET A CLICK OR NOTHING. I ALSO HAD NO LIGHTS, NOT ON THE DASH OR OUT SIDE OF THE CAR. AFTER TRYING TO JUMP START THE CAR UNSUCCESSFULLY I ENDED UP HAVING THE CAR TOWED HOME. ONCE HOME THE BATTERY WAS REMOVED AND TAKEN TO BE TESTED. I WAS TOLD THE BATTERY WAS BAD SO I REPLACED THE BATTERY AND JEEP STARTED UP FINE HOWEVER AFTER STARTING I RECEIVED THE ERROR MESSAGE SERVICE PARK BREAK AND JEEP AGAIN WOULD SHIFT REALLY HARD. ERROR MESSAGE WENT AWAY JEEP STARTED RO DRIVE FINE. DROVE TO THE DOCTOR AND WHEN I PULLED INTO PARKING SPACE JEEP GOT STUCK IN NEUTRAL. FINALLY GOT THE JEEP TO GO INTO GEAR AND WENT TO DRIVE BACK HOME AND JEEP WOULD NOT SHIFT RIGHT AND AGAIN JUMPED INTO NEUTRAL WHERE IT GOT STUCK. FINALLY GOT HOME AND PARKED JEEP WAITING TO GET IT INTO THE DEALER NOW. JEEP HAS 95000 MILES ON IT.

Mileage: 95,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE HAD DIFFICULTY SHIFTING INTO THE NEXT GEAR AND THE RPMS SUDDENLY INCREASED. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT AND THE COOLANT BURNED OFF ALTHOUGH THERE WERE NO VISIBLE LEAKS. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE OVERHEATING INDICATOR NOTIFIED THE DRIVER TO TURN OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB MOORE CHRYSLER RAM DODGE JEEP (4627 S MEMORIAL DR, TULSA, OK 74145, 918-663-6343), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

"SHIFTER NEED SERVICE" WARNING MESSAGE. THIS PROBLEM HAS BEEN WIDELY NOTED ON GOOGLE AS A PROBLEM WITH THIS VEHICLE. WARNING LIGHT COMES ON, ALL POSITION LIGHTS ON SHIFTER COMES ON. SOMETIMES VEHICLE WILL STALL. USUALLY WHEN VEHICLE IS TURNED OFF AND RESTARTED, THERE IS NO MORE PROBLEM. IT WILL RECUR AT IRREGULAR INTERVALS. MY DEALER DOESN'T SEEM TO KNOW WHAT THE PROBLEM IS, BUT SOME APPARENTLY REPLACE SHIFTERS AND/OR ITS WIRING AND WIRING HARNESSES, AND PROBLEM STILL PERSISTS. IT HAS LED TO MY VEHICLE JUST TURNING OFF OR SHUTTING DOWN AT DANGEROUS TIMES SUCH IN HEAVY TRAFFIC WITH DIFFICULT RESTART. THIS USUALLY OCCURS WHEN DRIVING THE VEHICLE, SOMETIMES WHILE OR AFTER MAKING A TURN. VAN BE ON RESIDENTIAL STREETS OT WORSE THE HIGHWAY WITH NO WARNING OTHER THAN THE MESSAGE.

Mileage: 39,900

POWER TRAIN/ENGINE RECALL. I BROUGHT MY VEHICLE TO THE DEALERSHIP TO LET THEM KNOW MY VEHICLE ACCELERATED WHEN I APPLIED MY BRAKES AND IT DOES THIS ALL THE TIME. THEY SAID IT WAS SOME MODULE THAT NEEDED TO BE ADJUSTED OR UPDATED AND THE PROBLEM WAS NOT FIXED. THE PROBLEM IS NOT FIXED AND IT JUST THE OTHER NIGHT WHILE DRIVING DOWN THE ROAD I APPLIED MY BRAKES BECAUSE A CAR PULLED OUT IN FRONT OF ME AND THE JEEP LUNGED FORWARD THEN SLOWED DOWN. THIS IS AN ONGOING ISSUE AMONGST OTHERS WITH JEEP CHEROKEES BECAUSE I HAVE ASKED MY NEIGHBOR AND OTHERS IVE MET WITH JEEP CHEROKEE'S AND THEY HAVE ALL MENTIONED THIS HAPPENS TO THEM AS WELL. IT IS IN THE JEEP FORUMS, WHY IS THIS ISSUE NOT FIXED, TO BE HONEST I DON'T FEEL SAFE DRIVING MY VEHICLE. I'M IN THE MILITARY AND HAVE TO DRIVE OVER 60 MILES PER DAY TO AND FROM WORK AND THIS IS UNACCEPTABLE. IT HAPPENS PRETTY MUCH EVERY TIME I DRIVE THE VEHICLE.

Mileage: 5

THE VEHICLE LUNGES FORWARD WHEN COMING TO A STOP ON A DOWNHILL SITUATION. IT BECOMES DIFFICULT NOT TO HIT STOPPED VEHICLES AT THE BOTTOM OF A HILL AT RED LIGHTS. THE CRUISE CONTROL DOES NOT ALWAYS DISENGAGE WHEN I HIT THE BRAKES, I HAVE HAD TO TAKE EVASIVE ACTION SEVERAL TIMES. CONTACTED DEALER, MAD APPOINTMENT FOR A SCAN.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, DECELERATED, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE DECELERATED AND ACCELERATED MULTIPLE TIMES. AFTER A WHILE, THE TRANSMISSION REMAINED STUCK IN DRIVE AND THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. ALSO, "SERVICE TRANSMISSION", "SERVICE ABS", AND "SERVICE SHIFTER" WERE DISPLAYED. THE CONTACT DROVE THE VEHICLE TO GULF COAST CHRYSLER JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS UNKNOWN.

Mileage: 24,000

MY CAR HAS BEEN "JUMPY". AS I AM IDLING AT A STOPLIGHT OR STREET SIGN, THE CAR WILL LUNGE FORWARD TO WHERE IT ALMOST FEELS LIKE I AM BEING HIT FROM BEHIND. THE CHECK ENGINE LIGHT HAS NOT BEEN ON SO I DID NOT THINK MUCH OF IT. I WAS DRIVING YESTERDAY, ALL OF A SUDDEN 'SERVICE TRANSMISSION' FLASHED ON MY SCREEN AS I WAS MERGING ONTO A HIGHWAY. I WAS GOING ABOUT 50 MPH AND IT WOULD NOT ACCELERATE AS I WAS PRESSING THE GAS PEDAL. I IMMEDIATELY EXITED. AS I WAS EXITING, I WAS SLOWING DOWN AND THERE WAS A CAR IN FRONT OF ME BUT MY CAR STILL LUNGED FORWARD. I PULLED OVER. I PUT THE CAR IN PARK AND TURNED THE CAR OFF. WAITED A FEW MINUTES AND TURNED THE CAR ON, AS I SHIFTED INTO DRIVE, THE CAR JUMPED FORWARD AS I WAS STILL HOLDING THE BREAKS.SERIOUSLY LUCKY TO NOT HAVE HIT THE CAR IN FRONT OF ME.. I KNEW SOMETHING WAS WRONG, I DROVE HOME AND PARKED IT AND IMMEDIATELY TOOK IT TO BE SERVICED THIS MORNING AT A DEALERSHIP. THEY CALLED AND SAID THAT THEIR DIAGNOSTIC COMPUTER WAS UNABLE TO COMMUNICATE WITH THE TRANSMISSION TO DETECT THE PROBLEM BUT THE TECH ASSERTED THAT IT IS A TRANSMISSION ISSUE AND THAT THEY WILL BE HAVING TO RUN MORE DIAGNOSTIC AND LIKELY REPLACE THE TRANSMISSION.

Mileage: 100,000

I HAD AN ISSUE WITH THE SERVICE SHIFTER LIGHT COMING ON AT AROUND 15,000 MILES AND IT WAS REPLACED UNDER WARRANTY. FAST FORWARD NOW I AM AT 33,000 MILES AND THE PROBLEM SHOWED UP AGAIN. SERVICE SHIFTER LIGHT COMES ON AND AND THE GEAR LIGHT LIGHT UP RED. YOU EITHER HAVE TO DRIVE LIKE THAT OF TURN OFF THE VEHICLE AND RESTART. IT POPS UP RANDOMLY WITH NO RHYME OR REASON. I CONTACTED THE DEALER AND THEY SAID THEY DON'T HAVE ANY RECALLS ON THE SHIFTER(YES THE SHIFTER HAS TO BE REPLACED) AND THAT I WILL HAVE TO PAY FOR THE REPLACEMENT BECAUSE THE LAST ONE WAS ONLY GOOD FOR A YEAR. I FEEL AFTER READING HOW MANY VEHICLES THIS HAS HAPPENED TO THERE MIGHT BE A FLAW IN THE SHIFTER.

Mileage: 32,000

WHILE DRIVING ON A HIGHWAY, A 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME UP ON THE DASHBOARD. AFTER EXITING THE HIGHWAY AND MAKING A TURN, THE VEHICLE WAS LOSING POWER AND BEGAN TO STALL. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP WHERE A SOFTWARE UPDATE WAS PERFORMED THAT SEEMED TO FIX THE ISSUE. A COUPLE OF HOURS LATER, WHILE ON THE HIGHWAY THE 'SERVICE TRANSMISSION' MESSAGE AND CHECK ENGINE LIGHT CAME ON AGAIN; THE VEHICLE BEGAN LOSING POWER AGAIN. I TOOK THE VEHICLE BACK TO A DEALERSHIP WHERE I WAS TOLD THE TRANSMISSION VALVE BODY AND SHIFTER NEEDED TO BE REPLACED. VEHICLE CONTINUES TO LACK POWER.

Mileage: 47,499

ON 7/19/19 - ONCE CAR PLACED INTO GEAR, IT BARELY MOVED 5 MPH. LOUD NOISE DURING SHIFT OF GEAR. SERVICE TRANSMISSION LIGHT CAME ON. PLACED CAR IN PARK AND HAD TOWED TO DEALER. DEALER SAID.. THE BATTER WAS LOW. HOWEVER, THE BATTERY WAS LAST REPLACED 7/13/18 (1 YEAR AGO). I HAVEN'T PICKED THE CAR UP YET AS I'M CONCERNED THIS ISN'T THE REAL ISSUE.

Mileage: 91,000

TODAY WHILE DRIVING ON THE HIGHWAY "SERVICE TRANSMISSION" SHOWED UP ON SCREEN. WE STOPPED, TURNED VEHICLE OFF. IT CLEARED WHEN WE RESTARTED BUT REAPPEARED AGAIN. THEN IT WOULD HARDLY ACCELERATE. ONLY 37,000 MILES.

Mileage: 37,000

MY 2015 JEEP CHEROKEE LATITUDE HAS A PROBLEM SHIFTING FROM GEAR TO GEAR. THE PROBLEM STARTS BETWEEN 30-45 MILES PER HOUR AND WHEN THE VEHICLE TRIES TO SHIFT GEARS IT HESITATES AND THEN SLAMS INTO THE NEXT GEAR. AT FIRST IT WAS ONLY HAPPENING UPON ACCELERATING BUT NOW IT HAS EVEN STARTED TO CAUSE A PROBLEM WHEN THE VEHICLE DOWNSHIFTS.

Mileage: 35,000

WHILE DRIVING AT ANY SPEED A 'SERVICE SHIFTER' MESSAGE APPEARS IN THE MESSAGE CENTER AND ALL THE INDICATOR LIGHTS FOR DRIVE PARK REVERSE NEUTRAL LIGHT UP. I HAVE TAKEN THIS PROBLEM TO THE DEALER FOR REPAIR AND IT WAS COVERED UNDER MY WARRANTY BUT SHORTLY AFTER THE REPAIR THE PROBLEM RESURFACED AGAIN, YOU CAN TURN OFF THE CAR AND WHEN YOU RE-STARTED THE ERROR MESSAGE GOES AWAY. BUT THEN IT REAPPEARS AT RANDOM WITH NO RHYME OR REASON.

Mileage: 26,000

MY TRANSMISSION SHIFTS HARD, DOESN'T SHIFT AND THE ENGINE ROARS AND SOMETIMES SHIFTS UP AND DOWN, TRYING TO FIND THE RIGHT GEAR. WHEN I TAKE IT TO A DEALERSHIP FOR REPAIR THEY TELL ME THEY DID A SOFTWARE UPDATE BUT NEVER FIX THE PROBLEM. THIS TRANSMISSION SHOULD BE RECALLED!

Mileage: 398

WHILE DRIVING THE VEHICLE, THE ENGINE WILL DEFAULT TO LIMP MODE DUE TO THE TRANSMISSION. THIS USUALLY HAPPENS WHEN THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES. WHILE DRIVING, I OBSERVED THE TRANSMISSION TEMPERATURE EACH TIME THE CHECK ENGINE LIGHT ILLUMINATED WITH THE WORDS "SERVICE TRANSMISSION", THE ENGINE REDUCES SPEED AND WILL NOT ACCELERATE. THIS FORCES ME TO PULL OVER AND LET THE TRANSMISSION COOL DOWN. ONCE COOLED DOWN, THE JEEP WILL OPERATE NORMALLY UNTIL THE TRANSMISSION TEMPERATURE REACHES 181 DEGREES AGAIN. THE CYCLE REPEATS WHEN THE VEHICLE IS DRIVEN FOR LONGER PERIODS OF TIME. (1 TO 2 HOURS) IT HAPPENS WHEN DRIVING ON THE HIGHWAY MORE OFTEN THAN IN TOWN.

Mileage: 90,000

I WAS JUST DRIVING ON THE FREEWAY WHEN ALL OF THE SUDDEN, MY CHECK ENGINE LIGHT TURNS ON, AND A MESSAGE POPS UP ON MY DASH THAT SAYS, "SERVICE TRANSMITION." THEN I COULDN'T ACCELERATE AT ALL, EVEN IF I PUSHED DOWN ALL THE WAY ON THE GAS. MY CAR IS LITERALLY AT 60,600 MILES RIGHT NOW, SO OF COURSE THAT JEEPS WARRANTY FOR POWER TRAIN WOULD STOP RIGHT AT THE 60,000 MILE MARK. THIS IS ALSO THE 4TH ISSUE I HAVE HAD WITH THIS JEEP IN 2 YEARS. MOSTLY BEEN ELECTRICAL PROBLEMS. ALSO NOTICED THAT THE PERSON THAT REPORTED AN ISSUE RIGHT BEFORE ME IS HAVING THE SAME PROBLEMS, AND WE ARE BOTH LOCATED IN COLORADO. SOMETHING SEEMS REALLY SKETCHY ON JEEPS END AND I SHOULDN'T KEEP HAVING TO PAY FOR JEEPS ISSUES. JEEP NEEDS TO BE ACCOUNTABLE FOR THIS ISSUE AS IT WILL LEAD TO A LAWSUIT.

Mileage: 60,600

IN DRIVE, WHEN I STOP AS IT IS STOPPED WITH BRAKE DEPRESSED AS IT IDLES IT SHIFTS (I'M ASSUMING DOWN SHIFTING) VERY HARD. WHEN IT DOES THAT THE MESSAGE "SERVICE TRANSMISSION" IS SHOWN ON THE CONTROL DISPLAY AND THEN TURNS THE SERVICE ENGINE LIGHT ON. IT STAYS ON FOR AN UNDETERMINED AMOUNT OF TIME EVEN WHEN I SHUT THE JEEP OFF AND TURN IT BACK ON. BUT RANDOMLY THEN AFTER I TURN THE JEEP OFF, WHEN I TURN IT BACK ON THE SERVICE ENGINE LIGHT IS OFF. THAT THEN SINCE THE SERVICE ENGINE LIGHT DOES GO OFF, CAN NOT GET A DIAGNOSTIC DOWN. IT HAS HAPPENED SEVERAL TIMES IN THE NEAR PAST AND THEN IT DID AGAIN TODAY, JULY 12, 2019.

Mileage: 94,000

WHEN I START THE VEHICLE IT REVS HIGH AND WHEN I TAKE OFF IT JUMPS/HESITATES. AS I AM DRIVING, THE WARNING BELL WILL "DING" A WARNING AND THE ENGINE JUST CUTS OFF. MESSAGE ON DASH TELLS ME I AM UNABLE TO SHIFT AND MUST PUT CAR IN PARK TO SHIFT. I AM UNABLE TO ACCELERATE OR TURN MY STEERING WHEEL AND AT A COMPLETE STOP. ALSO AS I MAKE A TURN AT A STOP LIGHT, THE WARNING "DING" WILL HAPPEN AND NO MESSAGE IS DISPLAYED ON DASH. THESE PROBLEMS HAVE OCCURRED WHILE THE CAR IS "IN MOTION"! NOT STOPPED!

Mileage: 42,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND STALLED IN HEAVY TRAFFIC. BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) STATED THAT A LOANER VEHICLE WAS NOT AN OPTION. SOUTH OAK JEEP DODGE CHRYSLER RAM (4550 LINCOLN HWY, MATTESON, IL 60443, (708) 747-7950) INDICATED THAT THE REPAIR WAS COVERED BY A POWER TRAIN WARRANTY TO SERVICE THE ENGINE. THE MANUFACTURER LATER STATED THAT THE FAILURE WAS DUE TO USER ERROR. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT STATE IF THE POWER TRAIN WARRANTY WOULD COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

WHEN SLOWING TO ALMOST A STOP BUT NOT FULLY STOPPING, VEHICLE DOES NOT SELECT A GEAR IMMEDIATELY WHEN THE ACCELERATOR IS PRESSED. THE VEHICLE WILL NOT ENGAGE A GEAR FOR SEVERAL SECONDS WHIC RESULTS IN BEING UNABLE TO ACCELERATE ALL. WHEN THE VEHICLE DOES ENGAGE A GEAR, THERE IS A SUDDEN JOLT IF THE ACCELERATOR IS STILL PRESSED. IT IS A SAFETY CONCERN BECAUSE WHEN THE GEAR IS NOT ENGAGED YOU CANNOT ACCELERATE THE CAR AT ALL UNTIL IT FINALLY ENGAGES.

Mileage: 40,000

MY 2015 JEEP CHEROKEE TRAILHAWK WHEN STARTING THE VEHICLE OR DRIVING THE RED LIGHTS ON THE SHIFTER WILL ALL TURN ON AND THE INSTRUMENT CLUSTER WITH DISPLAY A SERVICE SHIFTER SCREEN. SOMETIMES WHEN THE VEHICLE IS PARKED I CAN SHUT OFF THE CAR AND TURN THE CAR BACK ON AND RESET OTHER TIMES WILL IT RESET.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT PARKED THE VEHICLE, IT FAILED TO RESTART. WHEN THE CONTACT MADE ANOTHER ATTEMPT, THE VEHICLE RESTARTED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IN ANY GEAR, IT JERKED AND MADE A LOUD NOISE. ALSO, THE TRANSMISSION INDICATOR BLINKED ON AND OFF. ON ANOTHER OCCASION, WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED VERY HIGH WITHOUT THE ACCELERATOR PEDAL BEING PRESSED. JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY (12020 US-301, DADE CITY, FL 33525, (352) 353-0704) ADVISED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WHEN TEMPERATURES REACH BELOW FREEZING OR ABOVE 80 DEGREES, MY CAR WILL SEND AN ERROR MESSAGE WHEN I PLACE THE CAR IN REVERSE. THE ERROR MESSAGE READS, 'SERVICE SHIFTER'. WHEN THE CAR IS THEN PLACED IN PARK AND TURNED OFF AND BACK ON, THE ERROR MESSAGE WILL LEAVE THE SCREEN. ALSO, THREE MONTHS AGO, MY CAR WOULD STALL WHILE DRIVING. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE OIL HAD BEEN COMPLETELY DRAINED AFTER AN OIL CHANGE WAS ISSUED IN THE PREVIOUS MONTH. THERE WERE NO SIGNS OF LEAKS. AFTER FILLING THE CAR BACK UP WITH OIL THE ISSUE DID NOT OCCUR AGAIN. THIS MAY BE RELATED TO THE FIRST ISSUE.

Mileage: 75,000

SERVICE SHIFTER LIGHT CONTINUES TO COME ON FOR THE TRANSMISSION. CAN ONLY BE RESET BY TURNING THE VEHICLE OFF AND THEN BACK ON. WHEN THIS HAPPENS, FOUR WHEEL DRIVE DOES NOT WORK, THE VEHICLE SHIFTS IMPROPERLY AND LUNGES AT LOWER SPEEDS AND THE GAUGE CLUSTER ON THE DASH WILL ONLY SHOW 'SERVICE SHIFTER' TENDERING IT USELESS. THE LIGHT COMES ON WHILE DRIVING OR STOPPED AND AT VARIOUS DRIVING CONDITIONS. THIS HAS BEEN A PROBLEM FOR MONTHS AND IS NOT COVERED UNDER THE EXTENDED POWER TRAIN WARRANTY.

Mileage: 91,000

ONCE THE VEHICLE IS ON THE ROAD, WHEN CALLING FOR ADDITIONAL POWER, THE TRANSMISSION DOES NOT RESPOND. TRANSMISSION STAYS IN CURRENT GEAR AND WILL NOT ALLOW VEHICLE TO ACCELERATE. SERVICE TRANSMISSION LIGHT AND ENGINE LIGHT BOTH COME ON EACH TIME THIS HAPPENS. IT SEEMS EVERY TIME THIS CONDITION OCCURS, IT'S APPROXIMATELY 20 MINUTES INTO THE DRIVE WHETHER IT BE ON THE HIGHWAY OR CITY DRIVING.

Mileage: 31,000

SERVICE SHIFTER

Mileage: 76,456

TRANSMISSION

Mileage: 40,000

THE TRANSMISSION WAS STUCK IN NEUTRAL AND REQUIRED A TOW TO A DEALERSHIP TO HAVE IT REPAIRED. EVEN THOUGH IT IS UNDER WARRANTY, JEEP DENIED THE WARRANTY CLAIM, AND COULDN'T TELL ME WHY IT HAPPENED.

Mileage: 22,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS AT A STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, IT ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUSTIN CHRYSLER JEEP DODGE RAM (2905 W OAKLAND AVE, AUSTIN, MN 55912, (507) 433-8877) FOR A SECOND DIAGNOSIS, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 58760311. THE FAILURE MILEAGE WAS 62,457.

Mileage: 62,457

"SERVICE SHIFTER"WARNING INTERMITTENTLY STAYING ON. RESETS SOMETIMES BY RESTARTING CAR.. WAS SERVICED FOR THIS TWICE BY DEALER UNDER WARRANTY. NOT SURE WHAT MIGHT HAPPEN IF IT COMPLETELY FAILS WHILE DRIVING. HAPPENS MOVING OR STATIONARY.

Mileage: 18,000

SERVICE SHIFTER SERVICE SHIFTER KEEPS POPPING UP AS I'M DRIVING. STREETS AND HIGHWAY.

Mileage: 47,500

MY JEEP SHIFTER SERVICE LIGHT HAS COME ON AT APPROX 46650 MILES. I TOOK IT TO MY LOCAL MECHANIC (ACTIVE MILITARY OVERSEAS) AND HE SAID I'M ONE OF SEVERAL JEEPS HE HAS SEEN THIS WEEK WHO HAVE COME IN WITH THE SAME CONCERN. RIGHT NOW MY CAR STILL OPERATES NORMAL WITH THE EXCEPTION. OF THE SERVICE SHIFTER MESSAGE NOT GOING AWAY BUT IT'S ODD THAT SO MANY VEHICLES IN THIS AREA WOULD HAVE A SIMILAR PROBLEM AT THE SAME TIME.

Mileage: 46,650

WAS PARKED AT THE STORE GOT IN AND STARTED IT. IT HICCUPED ON STARTING. SHIFTED TO REVERSE AND A HUGE CLUNK HAPPENED. I REVERED AND SHIFTED TO DRIVE AGAIN A HUGE CLUNK. ONCE DRIVING IT HAD NO POWER AND SERVICE TRANSMISSION AND PARKING BRAKE CAME ON.

Mileage: 79,000

THE 9-SPEED AUTOMATIC TRANSMISSION HAS BEEN EXPERIENCING PROBLEMS FOR ALMOST A YEAR. THE TRANSMISSION LURCHES, HESITATES ON ACCELERATION, SHIFTS INTO NEUTRAL, AND MAKES CLUCKING SOUNDS WHEN SHIFTED INTO DRIVE. MY DEALER (SHERIDAN MOTORS) TRIED TO REPAIR THE PROBLEM WITH A SOFTWARE UPDATE IN JANUARY, 2019 (SEE ATTACHED INVOICE), BUT THE PROBLEM PERSISTS. RECENTLY, WHILE DRIVING ON I-25 NORTH OF DENVER, CO, THE TRANSMISSION HESITATED FOR SEVERAL SECONDS ON ACCELERATION AND DROPPED SPEED FROM 75 MPH TO 61 MPH. THIS ALMOST CAUSED US TO BE REAR-ENDED BY FOLLOWING TRAFFIC. I NO LONGER CONSIDER IT SAFE TO DRIVE MY 2015 JEEP CHEROKEE. I HAVE READ MANY STORIES OF JEEP OWNERS HAVING THE SAME CONTINUOUS ISSUES WITH THESE 9-SPEED AUTOMATIC TRANSMISSIONS, AND I THINK ALL VEHICLES WITH THESE TRANSMISSIONS NEED TO BE IMMEDIATELY RECALLED.

Mileage: 37,888

THE 2015 JEEP CHEROKEE LATITUDE 44..SHUT DOWN IN MOVING TRAFFIC .DASH STATED TO PUT CAR IN PARK TO SHIFT GEAR.VEHICLE WAS ALREADY IN GEAR.VEHICLE STARTED BACK UP AND I MADE IT TO A GAS STATION WHERE IT SHUT DOWN AT THE PUMP.VEHICLE HAD TO BE TOWED TO THE DEALER. THIS IS THE THIRD TIME SINCE I PURCHASED THE VEHICLE IT HAD TO BE TOWED FOR SHUTTING DOWN IN MOTION. I BOUGHT THE CAR BRAND NEW IN MAY OF 2015. HAS 51K MILES ON IT NOW. ALSO IT SHIFTS IRATICLY. THE CRUISE CONTROL ACCELERATES ON IT'S OWN. SOMETHING MUST BE DID ONE OR PEOPLE WILL GET HURT .

Mileage: 51

I WAS MAKING A RIGHT HAND TURN OFF OF CLOVE RD. ALL OF A SUDDEN THERE WAS A THUNK AND I COULDN'T ACCELERATE BEYOND 2MPH, CHECK TRANSMISSION AND CHECK ENGINE LIGHT CAME ON. PUT IT IN PARK AND IT KEPT ROLLING. A HELPER HAD THE COMPUTER AND IT READ POWER CONTROL MODULE.

Mileage: 69,500

ENTIRE DRIVE TERRAIN LOCKED UP AND HAD TO HAVE IT TOWED. SERVICE TRANSMISSION, SERVICE PARK BRAKE, SERVICE SHIFTER CAME ON. EXACTLY SAME PROBLEM HAPPENED AGAIN LOCKING UP WITH SAME EXACT PROBLEM.... SERVICE BRAKE, SERVICE TRANSMISSION, SERVICE SHIFTER!

THE TRANSMISSION IN THE VEHICLE HAS BEEN AN ISSUE SINCE I BOUGHT THE VEHICLE NEW. IT HESITATES AND EVENTUALLY JERKS FORWARD WHEN ATTEMPTING TO CLIMB A HILL, AND THE TRANSMISSION DOESN'T GEAR DOWN PROPERLY WHEN GOING DOWNHILL. I'VE RETURNED IT TO THE DEALER FOR SOFTWARE UPDATES IN THE PAST BUT HAVEN'T SEEN A DIFFERENCE. NOW I HAVE AN ALERT FOR "SERVICE SHIFTER" APPEARING, WITH THE SHIFTER LIGHTS ALL ILLUMINATED. I'VE CALLED THE DEALER MULTIPLE TIMES, AND FINALLY WAS ABLE TO GET A SERVICE APPOINTMENT, BUT THE APPOINTMENT IS A MONTH AWAY BECAUSE THEY'RE SO BACKED UP. I ASKED THE SERVICE REP WHETHER THIS COULD BE A HAZARD AND WAS TOLD THE VEHICLE MAY NOT GO INTO GEAR SO THE VEHICLE COULD LEAVE ME STRANDED. A MONTH FOR A SERVICE APPOINTMENT, REALLY?? THIS IS A SERIOUS HAZARD AND NOW I'M TRYING TO FIGURE OUT WHAT DO TO ABOUT AN UPCOMING VACATION PLANNED, WHICH HAPPENS BEFORE THE SERVICE APPOINTMENT. I'M ALSO WORRIED ABOUT THE APPOINTMENT ITSELF, AND WHAT WILL HAPPEN TO THE CAR AFTERWARDS, SINCE I'VE READ ONLINE COMMENTS ABOUT WORSENING CONDITIONS AFTER CARS HAVE BEEN SERVICED. THE "SERVICE SHIFTER" MESSAGE HAD BEEN APPEARING PERIODICALLY BUT NOW (STARTING 5/12/19) IT'S COMING ON DURING ALMOST EVERY DRIVE.

Mileage: 38,000

THE JEEP TURNED OFF WHILE MY WIFE WAS DRIVING MULTIPLE TIMES. THE ENGINE WOULD SHUT OFF, SHE WOULD HAVE TO TURN THE JEEP OFF AND SHIFT TO PARK. SHE WOULD THEN HAVE TO START THE JEEP AND PUT IT INTO GEAR TO DRIVE. ALL THESE STEPS HAD TO BE DONE WHILE IN TRAFFIC. ONE TIME SHE WAS TURNING LEFT AT A BUSY INTERSECTION. WE TOOK IT TO THE DEALER TO FIX, THE MECHANIC WAS ABLE TO REPLICATE THE ISSUE. THE SAID THE OIL NEEDED TO BE CHANGED (CHARGED US OVER $100). THEY CHANGED THE OIL AND GAVE US THE JEEP BACK. TWO MONTHS LATER THE JEEP DID THE SAME THING. THIS TIME IN OUR DRIVEWAY (NOT AS SCARY). I TOOK IT BACK TO THE DEALER THE NEXT DAY. THEY HAD THE JEEP 1 WEEK AND COULD NOT REPLICATE THE ISSUE AGAIN. THEY TOLD ME TO COME GET THE JEEP. I WAS NOT HAPPY WITH THIS ANSWER (MY WIFE AND TWO BOYS DRIVE THIS JEEP). I EMAILED THE CEO OF CHRYSLER FCA US LLC MY CONCERNS. I WAS CALLED BACK BY REGINA KNOX. SHE HAD THE DEALER KEEP THE AUTO FOR ANOTHER WEEK. THEY STILL DID NOT FIND ANY ISSUES. I WAS TOLD TO GET THE CAR AND THAT THEY WOULD NOT DO ANYTHING FOR ME. I TOLD HER I FELT THE JEEP WAS UNSAFE. I TOLD HER I DIDN'T WANT TO DRIVE IT. SHE SAID "I CANNOT BUY IT FROM YOU", SHE DID OFFER ME EMPLOYEE PRICING IF I WANTED ANOTHER NEW AUTO FROM CHRYSLER. THE ERROR MESSAGE READS "SHIFT TO P THEN DESIRED GEAR"

Mileage: 51,833

WHEN SLOWING DOWN BETWEEN 25-35MPH, THE TRANSMISSION 'CLUNKS' VIOLENTLY AND THE ENTIRE CAR SHAKES AND IT IS VERY LOUD. I HAVE HAD IT TO THE DEALER TWICE; FIRST TIME THEY SAID IT NEEDED A SOFTWARE UPDATE WHICH THEY SUPPOSEDLY DID, BUT NOTHING CHANGED. I HAD IT IN AGAIN AND THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION, THAT IT IS 'NORMAL', AND TO JUST DRIVE IT SO THE COMPUTER CAN 'LEARN MY DRIVING HABITS'. WHAT??? THIS IS MY FOURTH JEEP AND I'VE NEVER HAD PROBLEMS LIKE THIS. I BOUGHT IT USED AND HAVE ONLY HAD IT A MONTH AND FEEL I'M STUCK WITH A LEMON.

I GET A " SERVICE SHIFTER" POP UPON THE DASH AND THE GEAR CHANGERS TURNS RED. CONTACTED TWO DEALERSHIPS AND BOTH STATED THAT THEY DID NOT KNOW WHAT THAT MEANS. THE SERVICE SHIFTER DOES NOT POP UP ALL THE TIMES. IT IS NOT CONSISTENT SOMETIMES IT POPS UP BUT NOT ALL THE TIME.

Mileage: 80,850

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. TWO YEARS AGO, THE CONTACT PURCHASED THE VEHICLE "AS IS" AND WITH A SHORT THIRTY DAY WARRANTY. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD A HARD KNOCK IN THE ENGINE, WHICH WAS POSSIBLY CAUSED BY THE TRANSMISSION. IN ADDITION, THE VEHICLE SHIFTED OUT OF DIFFERENT GEARS. THE VEHICLE WAS TAKEN TO THE DAYTON ANDREWS DODGE CHRYSLER JEEP RAM (3613, 2301 34TH ST N, ST. PETERSBURG, FL 33713, (727) 321-0500) TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 17 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, "SERVICE TRANSMISSION" POPULATED ON THE MESSAGE CENTER. THE VEHICLE WAS PUSHED ONTO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES AND WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO FULLERTON CHRYSLER/JEEP (1050 US-22, SOMERVILLE, NJ 08876) AT LEAST EIGHT TIMES, BUT THEY WERE NOT ABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON MAY 4, 2019. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Mileage: 65,000

JEEP CHEROKEE 2015 39K MILES. TROUBLE STARTING. SOMETIMES IT TURNS ON, OTHER TIMES IT DOESN'T. ALSO HAVE A LIGHT ON 'SVC 4WD'

WHILE ENGAGED, AUTOMATIC TRANSMISSION EXPERIENCES DELAYED, OR SUDDEN SHIFTING, CAUSING A GRINDING NOISE OR THUD SOUND DURING SHIFTING. ALTERNATIVELY, THERE APPEARS TO BE A HARSH ENGAGEMENT OF GEARS OR REDUCED POWER WHEN THE VEHICLE SHIFTS INTO GEAR.

Mileage: 30,000

IT SAYS SERVICE SHIFTER. DRIVING. ALL SHIFTER LIGHTS ILLUMINATE RED.

Mileage: 47,000

VEHICLE SHIFTS JERKY. USUALLY OCCURS AROUND 30 MPH SOMETIMES ON AN INCLINE, SOMETIMES ON FLAT GROUND. NO WARNING LIGHTS HAVE EVER LIT UP AND THE TRANS TEMP IS NORMAL. IT HAS BEEN HAPPENING FOR ABOUT A MONTH OFF AND ON. NO CONSISTENCY TO THE ISSUE.

Mileage: 70,000

I HAVE A JEEP CHEROKEE SPORT 2015, 14K MILES; ON 3 DIFFERENT OCCASIONS THE TRANSMISSION HAS DISENGAGE WHILE DRIVING ON HIGHWAY LOSING ALL ACCELERATION AND RESPONSE. CHECK ENGINE LIGHT 'ON' AND "SERVICE TRANSMISSION" ALERT DISPLAYED. AFTER TURNING THE CAR OFF AND RESTARTING, CHECK ENGINE LIGHT STAYED ON BUT NO "SERVICE TRANSMISSION" ALERT. I WAS ABLE TO DRIVE THE CAR FOR 10 MINUTES BEFORE THE SAME EVENTS HAPPENED AGAIN. ALL EVENTS OCCURRED WHILE HIGHWAY DRIVING AND AFTER A OIL CHANGE (SECOND). I HAD DRIVEN (UNDER 40 MPH) THE CAR IN TOWN FOR 2 WEEKS AFTER OIL CHANGE WITH NO ISSUES. NO PREVIOUS ISSUES BEFORE OIL CHANGE. THIS IS VERY DANGEROUS ISSUE; MANY COMPLAINTS CAN BE FOUND ON LINE OF THIS VERY ISSUE, SUGGESTING A SOFTWARE OR SENSOR ISSUE. WILL SOMEONE HAVE TO PAY THE ULTIMATE PRICE WITH THEIR LIFE BEFORE A TOTAL RECALL IS ISSUED? COMPLAINT FILED WITH WASHINGTON STATE AG OFFICE AND US CONGRESSIONAL REPRESENTATIVES

Mileage: 14,000

TRANMISSION LURCHES SHIFTS ABNORMAL STOPS ENGINE AND CHECK ENGINE LIGHT COMES ON. THIS HAPPENS IN THE MIDDLE OF A BUSY INTERSECTION VERY UNSAFE.

Mileage: 60,000

WHILE DRIVING CITY STREETS AROUND 30-40MPH THE CAR SHIFTS EXTREMELY ROUGH CAUSING A JERKING MOTION. WHILE TRYING TO ACCELERATE FROM STOPPED POSITION THE CAR HAS TROUBLE ACCELERATING AND WILL JERK FORWARD ONCE IT SEEMS TO SHIFT GEARS. I DON'T HAVE ANY LIGHTS SHOWING ON DASH OR ERROR CODES SO I CANNOT TAKE TO A DEALERSHIP.

Mileage: 80,000

THIS HAPPENS RANDOMLY ON HIGHWAY ROADS MOST TIMES WHEN AT A STOP LIGHT OR SIGN. WHEN ITS TIME TO GO YOU PUSH ON THE GAS IT DOSE NOT MOVE FOR A SECOND THEN LUNGES OR JERKS INTO GEAR,ALSO IN THE LOWER GEARS IT SEAMS TO NOT SHIFT WRIGHT FEELS LIKE THE TRANSMISSION IS SLIPPING. IT IS GOING BACK TO THE DEALER FOR THE THIRD OR FORTH TIME APRIL 10 / 2019. DEALER TELLS ME THEY CANT FIND ANYTHING WRONG.

Mileage: 19,000

VEHICLE CUTS OFF IN THE MIDDLE OF DRIVING ON CITY STREETS AND HIGHWAY, FLASHES MULTIPLE INDICATORS ON DASHBOARD. TRUCK HAS CUT OFF WHILE WAITING TO TURN WHILE IN MIDDLE OF A FOUR-LANE HIGHWAY. CHECK ENGINE LIGHT GOES OFF AND ON. HESITATION AND ACCELERATION ISSUES. WHEN PRESSING ON ACCELERATOR TRUCK DOESN'T GO AS IF STUCK IN GEAR THEN FINALLY LURCHES FORWARD UNEXPECTEDLY. VERY JERKY DURING GEAR CHANGES SIMILAR TO DRIVING A STICK SHIFT. TAKEN TO DEALERSHIP WHERE PURCHASED AND WAS TOLD TO BUY NEW BATTERY BUT THE SAME PROBLEMS CONTINUE TO HAPPEN. DIAGNOSTICS AT DEALERSHIP GAVE NO INDICATION AS TO HOW THESE SAFETY ISSUES CAN BE RESOLVED.

Mileage: 50,000

WHILE DRIVING ON BACK ROADS AND HIGHWAY I WOULD NOTICE THAT AROUND 30-40 MPH THE CAR WOULD SHIFT EXTREMELY ROUGH AND WHILE TRYING TO SLOW DOWN THE CAR WOULD SUDDENLY JERK FORWARD AND SEEM LIKE IT WAS TRYING TO KEEP GOING FORWARD MAKING ME HIT THE BREAKS HARDER. WILL BE CONTACTING DEALERSHIP.

Mileage: 28,000

DRIVING ALONG WITH VEHICLE IN MOTION, THE ENGINE STALLS OUT AND CONTINUES TO ROLL, BUT DOES NOT OPERATE. CAR MUST COME TO A COMPLETE STOP, REST AND THEN TRY TO RESTART - VERY DANGEROUS ON THE HIGHWAY. A MESSAGE COMES ON STATING "VEHICLE MUST BE IN GEAR TO SHIFT" OR SOMETHING CLOSE TO THAT - BUT THERE HAS BEEN NO SHIFTING ON MY PART AT ALL. THIS STALLING HAS PUT ME IN VERY DANGEROUS CONDITIONS BECAUSE CARS COMING FROM BEHIND AND AROUND ME HAVE NO WARNING OF THE STALLED OUT ENGINE EITHER. IT TAKES ABOUT 3 OR 4 MINUTES TO RESTART THE ENGINE. DEALERSHIP SAYS THIS IS AN OIL CONSUMPTION ISSUE AND ITS SOMETHING TO DO WITH THE PISTONS. ANOTHER JEEP SERVICE MANAGER SAID THE ENGINE NEEDS TO BE REPLACED. ITS STILL UNDER WARRANTY. I FEAR THAT WE'RE GOING TO GET HIT (MY DAUGHTER AND I) AND MEANWHILE, WE DO NOT HAVE OTHER TRANSPORTATION AND I'M GOING TO BE PAYING ON THIS FOR 4 MORE YEARS. THERE IS A LOT OF INFORMATION ON OTHER PEOPLE HAVING THE SAME COMPLAINTS ON THE INTERNET. FOR NOW, THE DEALERSHIP IS DOING AN OIL CONSUMPTION TEST WHICH IS RELATED TO THE ENGINE PROBLEMS KNOWN ON OTHER VEHICLES. WITH THIS MANY PEOPLE HAVING THE SAME PROBLEM, THIS SHOULD BE A RECALLED ENGINE.

Mileage: 54,000

WE PURCHASED THIS VEHICLE USED IN 2017. WITHIN A FEW MONTHS WE NOTICED THAT WHEN TAKING OFF, THE CAR OFTEN STALLED OR LURCHED FORWARD. THIS OFTEN SEEMED TO HAPPEN IN THE MORNING OR AFTER SITTING OVERNIGHT, SO WE ASSUMED IT MIGHT JUST BE THAT THE ENGINE NEEDED TO 'WARM UP'. NOW WE ARE HAVING AN ISSUE WITH THE SERVICE SHIFTER ERROR MESSAGE COMING ON WITH ALL OF THE LIGHTS ON THE SHIFTER LIGHTING UP. THE FIRST TIME THIS HAPPENED, WE TURNED THE CAR OFF AND RESTARTED. THIS WEEK WHEN THIS HAPPENED, WE TURNED THE CAR OFF AND IT WOULD NOT RESTART. IT WAS COMPLETELY DEAD. WE COULD NOT EVEN TURN ON OUR HAZARD LIGHTS. WE HAD THE CAR TOWED TO OUR MECHANIC. AFTER EXTENSIVE TESTING, HE REPLACED THE BATTERY, WHICH HE SAID HAD COMPLETELY DIED AND AS NOT ABLE TO COMMUNICATE WITH THE CAR IN ANY WAY. HE SAID THE WAY IN WHICH IT HAPPENED WAS VERY UNUSUAL AND TO WATCH TO SEE IF ANY OTHER ERROR MESSAGES OCCURRED. TWO DAYS AFTER PICKING UP OUR CAR, THE SAME SERVICE SHIFTER MESSAGE HAS COME UP WHILE WE WERE DRIVING WITH ALL LIGHTS LIGHTING UP ON THE SHIFTER. WE DID NOT STOP THIS TIME AND WERE ABLE TO DRIVE HOME, AND WE WILL CALL OUR MECHANIC ON MONDAY. WHILE RESEARCHING WHAT THIS LIGHT COULD MEAN, I HAVE COME ACROSS COUNTLESS OTHER COMPLAINTS ABOUT THE SAME ISSUE. THIS SEEMS TO BE A MAJOR FLAW IN THIS VEHICLE, SO I WANT TO ADD OUR VOICE IN ASKING FOR A RECALL THAT WOULD ALLOW THIS TO BE CORRECTED SO THAT WE CAN DRIVE OUR JEEP WITH CONFIDENCE RATHER THAN FEAR. *DT

Mileage: 73,500

THE ENGINE SHUT DOWN WHILE I WAS DRIVING. I HAD JUST WENT AROUND A CORNER AND WAS HEADING UP A SMALL HILL WHEN I HEARD A BEEP AND LOOKED AT THE MESSAGE WHICH SAID "TO SHIFT ... MUST BE IN PARK". I HAD NO WARNING PRIOR TO THIS AND WAS NOT ABLE TO PULL TO THE SIDE OF THE ROAD. I WAS STALLED IN THE ROAD AND WAS NOT ABLE TO RESTART THE VEHICLE. I TRIED TO RESTART MY VEHICLE SEVERAL TIMES AFTER ENSURING IT WAS IN PARK, WITH NO LUCK. I CALLED FOR A TOW, AND WHILE WAITING, I TRIED TO START THE VEHICLE AGAIN AND IT FINALLY STARTED, SO I CANCELLED THE TOW. WHEN THE ENGINE SHUT DOWN, I STILL HAD LIGHTS AND RADIO AND WHEN TRYING TO RESTART THE VEHICLE THE ELECTRONIC PORTION WORKED (NORMAL DASH LIGHTS WHEN STARTING), BUT THE ENGINE DID NOT TURN OVER. I WAS FORTUNATE I WAS ON A COUNTRY ROAD WITH NOT MUCH TRAFFIC WHEN THIS HAPPENED. I WOULD HATE TO THINK WHAT COULD HAVE HAPPENED IF I WAS ON THE HIGHWAY OR INTERSTATE. I HAVE BEEN A PREVIOUS JEEP OWNER AND HAVE NEVER EXPERIENCED THIS WITH ANY OTHER JEEP I OWNED. I WILL BE TAKING MY JEEP IN TO SEE IF THE DEALERSHIP CAN FIND AN ISSUE. I CURRENTLY HAVE 80,500 MILES ON IT. I HAVE A LONG COMMUTE TO WORK AND I HAVE NOW LOST CONFIDENCE IN THIS VEHICLE.

Mileage: 80,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DID NOT START. ALSO, THE CHECK ENGINE, SERVICE TRANSMISSION, AND FOUR WHEEL DRIVE NOT AVAILABLE INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS PLACED IN DRIVE, THE VEHICLE JERKED AND DID NOT MOVE. WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED, THE SERVICE TRANSMISSION WARNING INDICATOR CLEARED; HOWEVER, THE FAILURE RECURRED AFTER A COUPLE OF DAYS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM (248-334-3600, LOCATED AT 2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER AND TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO DEFECTIVE AUTOMATIC TRANSMISSION. *LD

TRANSMISSION SLOW TAKE OFF, JERKS AT RANDOM, AND REVERSE TAKES A FEW SECONDS TO MOVE WHEN I PRESS THE GAS PEDAL WHICH ALMOST CAUSED AN ACCIDENT. HAPPENS ALL THE TIME! DEALER SAID THERE'S NOTHING WRONG WITH THE CAR. WHAT THE HECK...SOUNDS MORE LIKE A COVER UP.

Mileage: 49,000

WHEN ACCELERATING IN LOWER GEARS (1-3) IT SHIFTS HARD AND DELAYED. IT CAN SOMETIMES TAKE 30 SECONDS AFTER PUSHING ON THE ACCELERATOR TO START MOVING AND JOLT FORWARD.

Mileage: 30,000

AFTER DRIVING A VERY SHORT DISTANCE, I STOPPED AT A STOP SIGN AND THE ENGINE SEEMED TO TURN OFF WHILE THE CAR WAS IN DRIVE. THE DISPLAY INDICATED TO SHIFT THE CAR INTO PARK, AND THEN ENGAGE A GEAR. I SHIFTED INTO PARK, AND THEN INTO DRIVE BUT THE CARD DID NOT START OR MOVE. I TRIED THAT SEQUENCE SEVERAL TIMES AFTER TURNING ON THE HAZARD FLASHERS TO NO AVAIL. FINALLY I TURNED OFF AND REMOVED THE KEY, WAITED A MINUTED, THEN INSERTED THE KEY AND RESTARTED THE ENGINE. I SHIFTED INTO DRIVE AND THE CAR MOVED. VERY SCARY. THE EXACT SAME THING HAPPENED TO MY WIFE A DAY LATER, AT EXACTLY THE SAME LOCATION, A STOP SIGN 1/4 MILE FROM OUR HOME. SHE FREAKED OUT, AND THEN CALLED ME. I GAVE HER THE PROCEDURE I USED AND SHE WAS ABLE TO RETURN HOME. IN BOTH CASES THIS OCCURRED ON A 4 LANE DIVIDED ROADWAY. THIS IS AN EXTREMELY DANGEROUS SITUATION WITH THE POWER TRAIN WHICH THE DEALER/MANUFACTURER MUST ADDRESS BEFORE SOMEONE IS KILLED. *DT*JB

Mileage: 55,690

I BOUGHT THIS VEHICLE IN 12/31/2017 AS USED FROM WALLY ARMOUR IN SALEM OHIO, IT ONLY HAD 11000 MILES ON IT AND SMELLED BRAND NEW STILL. THE FIRST INCIDENT I HAD NOTICED WHEN I WAS DRIVING THE RPMS/ENGINE WOULD REV REALLY HIGH AND LOUD BUT THE CAR WAS ONLY GOING 55 AND IT SEEMED TO BE IN THE WRONG GEAR BUT I WAS IN THE AUTOMATIC DRIVE POSITION WHICH SHOULD NOT CAUSE THIS, I COULD UNDERSTAND IF I WAS IN STANDARD STICK SHIFT AND IF I WOULD DOWN SHIFT IT WOULD CAUSE IT TO DO THAT. THEN I STARTED NOTICING A HESITATION IN THE TAKE OFF OF THE VEHICLE SO WHEN I WAS AT A STOP LIGHT AND TURNING LEFT IT WAITING FOR ONCOMING TRAFFIC IT WILL HESITATE AND GOD FOR BID THERE IS A CAR COMING AND IT IS HESITATING AND THEN ALL OF A SUDDEN IT WILL LURCH FORWARD AND I GET THROWN FORWARD THEN BACKWARD IN MY SEAT AS IF I WAS HIT FROM BEHIND BY ANOTHER VEHICLE BUT THERE WAS NO ONE BEHIND MY VEHICLE AND IT WILL JAR MY NECK CAUSING PAIN, I HAD NECK SURGERY IN 2016 WITH A CAGE PUT IN AND A FUSION OF 2 CADAVER BONES, I AM IN NO CONDITION FOR MY VEHICLE TO BE LURCHING FORWARD AS IF IT IS GETTING HIT FROM BEHIND. THIS IS NOT A ONE TIME INCIDENT EITHER IT IS ON GOING DAILY. I AM HOPING FOR A RESOLUTION TO THIS PROBLEM I HAVE TAKEN IT IN ONCE AND PLAN ON TAKING IT IN AGAIN TO HAVE THEM LOOK AT POSSIBLY DOING SOMETHING TO IT TO FIX IT.

Mileage: 13,000

WHEN STARTING FROM A STOP CAR HESITATES OR JERKS, SOMETIMES CLUNKS OR GRINDS. DOES THE SAME THING WHEN TRYING TO PASS A VEHICLE, PULLING OUT AT A STOP LIGHT DOES THE SAME THING. I BELIEVE IT COULD BE THE TRANSMISSION AS THE CAR SEEMS NOT TO WANT TO SHIFT CORRECTLY AND MAKES ROUGH, JUMPY GRINDING NOISES DOES THIS MOST OF TIME TIME YOU DRIVE IT AND HAS FOR ALONG TIME.

Mileage: 2,000

SHIFTING ROUGH WHEN DRIVING, WHILE DRIVING THE TRANSMISSION SHIFTS SO HARD IT SEEMS LIKE I WAS REAR ENDED THROWING ME BACK IN MY SEAT. RPM RUNS HIGH LIKE THE CAR IS ABOUT TO BLOW UP, DRIVING AND THE CAR WILL JUST SLOW DOWN, I PRESS ON THE GAS AND IT DOES THE SAME THING. I AM GONNA CAUSE A WRECK OR CAUSE SOMEONE ELSE TO WRECK INTO ME BACK OF THE HARD SHIFTING AND NOT GOING WHEN YOU PRESS ON THE GAS, THEN THE HARD SHIFT AGAIN AND THROWING ME BACK IN MY SEAT. THEN THE CAR JUST CUT OFF EVEN THOUGH I HAD THE AUTO TURNED OFF? I AM SO FRUSTRATED AND SCARED TO DRIVE MY NEW CAR THAT WAS JUST PUTCHASED USED IN JULY 2018. HELP!!!

Mileage: 27,000

VERY HARD SHIFTING 1-4 GEARS. BAD ENOUGH IT FEELS LIKE YOU'RE GETTING REAR ENDED. ACCELERATES ON ITS OWN AT TIMES DURING SHIFTING. JUST TOOK IT TO A LOCAL ONLY FOR THEM TO TELL ME THERE IS NOTHING WRONG WITH IT. THERE ARE RECALLS ON MILLIONS OF THESE TRANSMISSIONS BUT NOT ON MINE ACCORDING THE VIN NUMBER.

Mileage: 51,000

NUMEROUS TRANSMISSION ISSUES RANGING FROM SHIFTING ERRORS TO ROUGH SHIFTING, AND RECENTLY, AUTOMATIC ENGINE SHUTOFF NO LONGER WORKS. DESPITE CHRYSLER'S TRANSMISSION RECALLS, THE ISSUES CONTINUE. THE LATEST ISSUE, ON/OFF SWITCH, HAS NO SOLUTION ACCORDING TO THE DEALER. AND THEY HAVE SUBMITTED A STAR REPORT FOR ASSISTANCE. THAT WAS AFTER 5 DAYS OF HOLDING ON TO THE CAR.

Mileage: 27,000

DELAY IN SHIFTING GEARS, DELAY IN ACCELERATING, RPM RISES WITHOUT SLIGHT ACCELERATION. GEAR SHIFT REACTS LATE, CAR SHIFTS BACK AND FORTH . WILL START SHAKING WHILE ACCELERATING AT TIMES.

MY 2015 JEEP CHEROKEE LATITUDE HAS STALLED WHILE ACCELATERATING AT LEAST 8 OR 9 TIMES NOW, AND I'VE ONLY HAD THE VEHICLE FOR 7 MONTHS. IT STARTED WHEN I FIRST PURCHASED THE VEHICLE AND THE RPMS WOULD DROP DOWN SUNDDENLY WHEN I FIRST STARTED THE VEHICLE. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG WITH IT. NOW, WHEN I AM STOPPED AT A STOPLIGHT, OR AM ATTEMPTING TO GET ONTO THE FREEWAY, MY VEHICLE WILL STALL, THE ENGINE TURNS OFF, THE BATTERY LIGHT INDICATOR COMES ON AND I AM INSTRUCTED TO PUT THE VEHICLE BACK INTO PARK AND RESTART THE CAR. IT TAKES A COUPLE OF TRIES FOR THE VEHICLE TO START AGAIN. I FEEL VERY UNSAGFE DRIVING THIS VEHICLE AS I AM AFRAID IT WILL TURN OFF AGAIN AND I WON'T BE ABLE TO AVOID TRAFFIC.

Mileage: 34,000

TRANSMISSION SHIFTS HARD AND DELAYS STARTING AT STOP SIGNS/LIGHTS

Mileage: 100

WHEN I START THE CAR IN THE MORNING STATIONARY, THE CAR LEAPS FORWARD AND THEN THE CAR ROCKS BACK AND FORTH. IVE COMPLAINED ABOUT THIS BEFORE BUT DEALER COULD NOT REPLICATE ISSUE SINCE THE ISSUE USUALLY ONLY OCCURS WHEN ENGINE IS COLD. ALSO, TRANSMISSION SLIPS AND REVS WHEN IN MOTION CHANGING SPEEDS USING CRUISE CONTROL. THE JEEP HAS ALWAYS DONE THIS SINCE IVE OWNED IT.

Mileage: 50

"TAKATA RECALL" JEEP HAS BEEN RUNNING FINE SINCE I BOUGHT IT, DRIVING AROUND YESTERDAY WITH NO ISSUE THEN PULLED INTO THE DRIVEWAY AND PUT IT IN PARK AND SHUT THE JEEP OFF. GOT MY KIDS LOADED UP AND STARTED THE JEEP NOW A BUNCH OF LIGHTS COVER MY DASH AND I CAN NOT SEARCH THROUGH THE MENU ON THE SCREEN. SAYING SERVICE TRANSMISSION. IT WILL VIOLENTLY JERK TWICE WHEN I CAN ONLY ASSUME IT IS SEARCHING FOR REVERSE AND ALSO WHEN PLACED IN DRIVE. LOOKED INTO FORMS AND FOUND THAT THERE WAS A RECALL ON THE TRANSMISSION BUT IS NOT ASSOCIATED WITH MY VIN. YET IT HAS THE RECALLED TRANS AND IS OF THE YEAR AS WELL.

Mileage: 124,000

CHECK ENGINE LIGHT CAME ON RELATED TO THERMOSTAT LIFTGATE HAS BEEN LEAKING SINCE THE BEGINNING TRANSMISSION IS SLIPPING OR DRAGGING CONSTANTLY

Mileage: 100

PROBLEMS WITH SLOW KICKING INTO GEARS. LIKE IT IS SLIPPING. HARD SHIFTING. IT WILL ALSO UPSHIFT UNEXPECTEDLY GIVING A BURST OF SPEED.

Mileage: 81,000

THE GEARS ARE LOCKED AND THE VEHICLE OR THE SHIFTER WILL NOT MOVE. WE STARTED THE CAR TO GO SOMEWHERE AND BACKED IT OUT OF THE GARAGE, STOPPED AND PUT THE CAR IN PARK TO PUT THE OTHER CAR IN THE GARAGE, WHEN WE GOT BACK IN THE JEEP THE GEARS, SHIFTER, WOULD NOT MOVE, NOR WOULD THE CAR. WE FINALLY GOT THE JEEP IN NEUTRAL, THE CAR STILL WOULD NOT MOVE, IT FELT LIKE WE WERE PUSHING A HOUSE, BUT WE FINALLY GOT IT BACK IN THE GARAGE. ALSO, THE NEXT TIME WE TRIED TO SHIFT THE GEARS WHILE IN THE GARAGE TO SHOW MY BROTHER WHO ALSO OWNED A JEEP CHEROKEE THAT HAD A RECALL ON IT. WE PUT THE KEY IN AND CHANGE GEARS TO REVERSE, BUT THE JEEP WOULD NOT MOVE, AND THE GEARS WOULD NOT MOVE BACK TO PARK, SO THE KEYS WAS STUCK IN THE VEHICLE. WE HAD TO FORCE IT BACK TO PART TO GET THE KEYS.

JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.

Mileage: 33,513

9 SPEED TRANSMISSION ISSUE. WHEN COMING TO A STOP THE VEHICLE LUNGES FORWARD AND THEN HESITATES WHEN ACCELERATING. SEEMS TO SHIFT GEARS VERY ROUGH AND IS CONCERNING WHEN IN TRAFFIC. THIS SEEMS TO OCCUR AND MORE NOTICEABLE IN CITY TRAFFIC WITH STOP AND GO TRAFFIC .JUST BOUGHT THIS VEHICLE FROM A REPUTABLE DEALER AND I AM VERY DISAPPOINTED THAT THIS ISSUE WAS NOT BROUGHT TO MY ATTENTION. SOFTWARE UPDATE SEEMS TO HAVE MADE THE ISSUE WORSE.

TRANSMISSION ON A ENGINE WITH ONLY 42, 000 MILES

Mileage: 42,300

VEHICLE HAS HAD TRANSMISSION LIGHT COME ON 3 TIMES WITHIN 50K. THE MOST CURRENT INCIDENT OCCURED WHILE DRIVING DOWN A BUSY HIGHWAY. THE VEHICLE SHUTTERED AND RUFUSED TO ACCELERATE. THIS LED TO 3 NEAR MISS COLLISIONS AND FEAR OF DRIVING THE VEHICLE. EACH TIME WE HAVE THE ISSUE THE DEALER SIMPLY FLASHES THE TRANS MISSION WHICH OBVIOUSLY DOESN'T FIX THE PROBLEM.

Mileage: 51,232

AT MULTIPLE, SEEMINGLY RANDOM TIMES, WARNING LIGHTS FLASH REGARDING TRANSMISSION AND OTHER CAR FUNCTIONS, ENGINE STOPS AND TEMPORARILY WON'T RESTART. ON RESTART TRANSMISSION JUMPS HARD. SOFTWARE HAS BEEN UPDATED AND DEALER REPORTS NO RECALL ON THIS VEHICLE. SO FAR HAS JUST HAPPENED WHILE STATIONARY.

Mileage: 67,000

SEPT. 2015 I STARTED HAVING PROBLEMS AT 6 MONTHS SINCE THEN I HAVE HAD IT BACK TO THE DEALERSHIP 9 TIMES SOMETIMES IT HAS TO BE TOWED IN IS NOT DRIVEABLE SAME PROBLEM BUT EVERY TIME I GET IT BACK THE PROBLEMS ARE WORSE SINCE ABOUT THE 18TH OF AUG THIS YEAR I HAVE HAD THE CAR ONLY 9 DAYS THIS IS NOW DEC 3RD IT HAS BEEN IN THE SHOP SOMETIMES 3 OR 4 DAYS SOME TIMES AS LONG 3 OR 4 WEEKS THE TRANSMISSION CLUNKS LIKE IT IS FALLING OUT ALL THE LIGHTS GO OUT WILL NOT SHIFT IT ALSO SHUTS DOWN WHEN DRIVING IT ONE TIME IN THE MIDDLE OF AN INTERSECTION THIS IS GETTING REALLY DANGEROUS FOR ME AS WELL AS ANYONE ELSE ON THE ROAD WITH ME I HAVE BEEN IN TOUCH WITH CHRYSLER CUSTOMER CARE LADY NAMED LORI SHE SAYS I AM OUT OF THE PERIMETER FOR BUY BACK THEY DID NOT KNOW WHAT IS WRONG WITH THIS CAR I AM MAKING CAR PAYMENTS AND INSURANCE ON A CAR I CAN'T DRIVE AND DON'T EVEN AVE MOST OF THE TIME. THE DEALERSHIP CALLED ME A WEEK AGO TO COME PICK THE CAR AND WHEN I GOT THERE IT WOULDN'T EVEN RUN TO GET TO THE FRONT OF THE BUILDING TO ME. THIS HAS BEEN GOING ON FOR 2 1/2 YEARS NOW ONLY GETTING WORSE ALL OF THE TIME I AM NOW AFRAID TO DRIVE THIS CAR KNOWING IT CAN SHUT DOWN ANYTIME IN THE MIDDLE OF TRAFFIC AND CHRYSLER WON'T DO ANYTHING EXCEPT KEEP PUTTING IT BACK IN THE SHOP AND AFTER 3 WEEKS OR I GO TO PICK IT UP AND ONCE AGAIN IT WON'T RUN. *DT*JB

Mileage: 3,666

WE ARE THE ORIGINAL OWNERS OF THE ABOVE VEHICLE. WE HAVE NOTICED EXTREMELY HARD AND UNTIMELY SHIFTING OF GEARS WITH THIS TRANSMISSION. WE HAVE BROUGHT THE VEHICLE TO AN AUTHORIZED DEALER ON NOVEMBER 29, 2018 AND WAS ADVISED THERE IS A RECALL (S55). THE RECALL WAS ADDRESSED, HOWEVER THIS DID NOT FIX THE MATTER. I UNDERSTAND THERE IS A CLASS ACTION CLAIM THAT WE ARE NOW A PARTICIPANT IN REGARDING THIS TRANSMISSION ISSUE.

CHECK ENGINE LIGHT COMES ON, CODES ARE U1504, U1412, U0001, U1110, U1120, WILL NOT SHIFT, 4WD TEMPORARY UNAVAILABLE MESSAGE COMES ON , STABILITY TRACTION LIGHT COMES ON, ALL SHIFTER GEAR LIGHTS ARE ON, THIS HAD HAPPENED 7 TIMES SINCE I PURCHASED THIS JEEP, ENGINE HAS CUT A COUPLE OF TIMES DURING ALL OF THESE ISSUES!

Mileage: 148,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SHOTTENKIRK CHRYSLER DODGE JEEP RAM (678-535-3417, LOCATED AT 200 LIBERTY BLVD, CANTON, GA 30114) TO BE DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CALLED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

Mileage: 38,000

I HAVE A 2015 JEEP CHEROKEE LIMITED 4X4, WHEN I TRY TO SLOW DOWN OR STOP THE VEHICLE WILL SPEED UP. IT IS LIKE YOU ARE GIVING IT GAS INSTEAD OF APPLYING THE BREAK. IT WAS PURCHASED WITH AROUND 13500 MILES ON THE ODOMETER ON 9-22-2018, IT NOW HAS 21360 MILES AS OF 11-27-2018. THE TRANSMISSION COMPLETELY STOPPED WORKING ON THE HIGHWAY IN TRAFFIC. THE TRANSMISSION WOULD NOT MAKE THE VEHICLE MOVE AND ACTED AS IF IT WAS NOT IN ANY GEAR. IT HAS SEAMED TO HAVE ISSUES FROM THE TIME I PURCHASED IT AND I WAS TOLD BY A JEEP DEALERSHIP THAT IT WAS JUST THE NORMAL WAY THAT THE 9 SPEED TRANSMISSION WORKED. IF THIS IS NORMAL FOR A TRANSMISSION TO FAIL AT 21000 MILES I FEEL THAT IS A MAJOR CONCERN AND A HUGE ISSUE.

Mileage: 21,355

WE WERE ON A ROAD TRIP AND ON THE HIGHWAY THE DASHBOARD SAID SERVICE TRANSMISSION AND LOST ACCELERATION WHEN GOING UP HILL OR TRYING TO GO FASTER FROM A STOP. THE CHECK ENGINE LIGHT ALSO CAME ON AT THE SAME TIME OF THE SERVICE TRANSMISSION LIGHT. AFTER THAT, THE CAR HAD TROUBLE SHIFTING AND HAD A HARD TIME TO MOVE AFTER STOPPED.

Mileage: 68,000

CAR DOES NOT ACCELERATE FROM 3RD INTO 4TH GEAR AT TIMES. IT HAS A LAG TIME BEFORE IT SWITCHES GEARS INTO 4TH ON A 9-SPEED AUTOMATIC.

Mileage: 33,000

VERY SIMPLE, WHEN SHIFTING FROM 4 TO 5TH GEARS IN AN AUTOMATIC IT WILL BANG AND SHIFT VERY HARD. IT WILL NOT SHIFT DOWN INTO FIRST WITHOUT COMING TO A COMPLETE STOP. IT HESITATES AND IS VERY UNREADABLE. IN MY OPINION A SAFETY HAZARD. HAVE TAKEN TO DEALERSHIP AND THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO UNTIL IT PRODUCES AN ENGINE CODE OR BREAKS. IT IS A PROBLEM WITH THE SOLENOID SHIFTING AND COMPUTER TALKING TO ONE ANOTHER. CHRYSLER I THINK HAS CHANGE THE NEXT YEAR TRANSMISSION DUE TO THIS PROBLEM. THIS IS A SAFETY HAZARD. THIS A COMMON OCCURRENCE.

MY 2015 JEEP CHEROKEE EXHIBITS A ROLLING STOP CONDITION WHICH HAPPENS BETWEEN 1-8 MPH. WHEN PRESS ON THE ACCELERATOR, THE RPMS CLIMB BUT VEHICLE DOES NOT MOVE. SUDDENLY THE TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM THIRD AND SQUEALS THE TIRES PROPELLING IT FORWARD. WHEN PULLING INTO TRAFFIC,OR SLOWING DOWN MAKING A TURN IF I HAVE NOT COME TO A COMPLETE STOP VEHICLE WILL NOT SHIFT CORRECTLY AND HESITATES TO ACCELERATE FOR SEVERAL SECONDS, WHEN IT DOES FINALLY SHIFT IT IS VERY HARD AND WILL LUNGE THE VEHICLE FORWARD.

Mileage: 82,000

VEHICLE KEEPS STALLING WHILE DRIVING DOWN THE STREET IN MOTION

Mileage: 53,000

WHILE TOWING MY JEEP CHEROKEE BEHIND MY RV, I HAVE ENCOUNTERED SOMETHING KNOWN AS THE 'DEATH WOBBLE'. THIS CAN BE VERY SERIOUS DANGER AS THE STEERING WHEEL OF MY RV WAS SHAKING SO VIOLENTLY, IT WAS UNCONTROLLABLE. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY TOWED VEHICLE, A 2015 JEEP CHEROKEE CAUSING THE MASSIVE VIBRATION. THIS CAN BE A VERY SERIOUS DANGER. THINKING IT WAS MY RV, I SPENT $1200 TO HAVE MY RV EXAMINED ONLY TO FIND OUT LATER THAT IT WAS MY 2015 JEEP CHEROKEE CAUSING THE SEVERE VIBRATION. DO I HAVE ANY RECOURSE? WHAT HAS BEEN DONE TO REQUIRE JEEP TO MITIGATE THIS KNOWN PROBLEM? WHAT KIND OF REQUIREMENT DID JEEP HAVE TO NOTIFY ME OF THIS ISSUE? MY SECOND PROBLEM AS TO DO WITH THE TRANSMISSION. AGAIN, THIS PROBLEM AFFECTS ALL JEEP CHEROKEES WITH THE 9-SPEED TRANSMISSION AND IS KNOWN TO JEEP BUT THEY HAVE FAILED TO DO ANYTHING ABOUT IT. I HAVE TAKEN MY VEHICLE IN THREE DIFFERENT OCCASIONS AND EACH TIME THEY HAVE CLAIMED IT REQUIRED A COMPUTER UPDATE. THESE UPDATES NEVER CLEAR THE PROBLEM. WHEN SLOWING DOWN TO ALMOST A STOP, AND PRESSING THE ACCELERATOR, THE VEHICLE HAS DIFFICULTY FINDING A GEAR THEN LURCHES FORWARD. AS YOU COULD IMAGINE, THIS CAN LEAD TO FATAL ACCIDENTS. WHAT RECOURSE DO I HAVE AGAINST JEEP?

SERVICE BRAKE SYSTEM KEEPS COMING ON AFTER MULTIPLE TIMES TAKING IT TO THE DEALER AND THEN FIXING IT . IT WON'T LET ME DRIVE THE VEHICLE AND HAS SLAMMED THE BRAKES ON ME WHILE THE CAR WAS MOVING . I'VE LOOKED UP AND I AM NOT THE ONLY ONE HAVE THIS PROBLEM WITH THE JEEP .

Mileage: 65,000

VEHICLE WAS NOT SHIFTING CORRECTLY FROM 1ST TO 2ND GEAR... THERE WAS A LOUD THUD WHEN PUTTING VEHICLE IN REVERSE....DEALER IS REPLACING THE TRANSMISSION. VEHICLE HAS BEEN DOWN 3 WEEKS, NO INFORMATION. THE PASSENGER DOOR LOCK BUTTON DOESN'T WORK. CENTER CONSOLE IS LOOSE. THE SUNROOF SHADE IS WRINKLING WHEN IT GOES BACK, THE SUNROOF MAKES A POPPING NOISE OCCASIONALLY WHEN IT'S OPENED. THE AC STOPPED WORKING ALL TOGETHER, OR WILL TRICKLE OUT. THE TIRES ARE VERY WOBBLY AND NOISY.

Mileage: 32,000

THE VEHICLE HAS REPEATEDLY COME UP WITH A "SERVICE SHIFTER" MESSAGE SINCE I PURCHASED IT IN DEC OF 2015 NEW. THE DEALERSHIP REPLACED THE SHIFTER ASSEMBLY, BUT THE PROBLEM KEPT HAPPENING. THEY KEPT FLASHING THE SOFTWARE AND TELLING ME IT WAS FINE. AT THE END OF JULY 2018, I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND TO HAVE THE HEADLIGHT RESEARCHED BECAUSE IT HAD BEGUN TO FLICKER ALONG WITH ONE OF THE TWO LICENSE PLATE LIGHTS. THE DEALERSHIP TOLD ME THAT THE HEADLIGHT AND THE LISENCE PLATE LIGHTS WENT OUT AT THE SAME TIME BY COINCIDENCE. I TRIED TO CONTACT JEEP/CHRYSLER DIRECTLY AND EXPLAIN THERE WAS A BIGGER PROBLEM BUT THEY WOULDNT LISTEN. DAYS LATER, I STOPPED FOR GAS, SHUT OFF THE CAR AND FILLED THE TANK. WHEN I GOT BACK IN THE CAR WOULDNT START. I KEPT TRYING TO TURN IT ON BUT IT WOULDNT MAKE A SOUND. FINALLY, AFTER ABOUT 25 MINUTES THE CAR TURNED ON. ONCE ON, ERROR MESSAGES LIGHT UP MY DASH: SERVICE SHIFTER, SERVICE PARKING BREAK, SERVICE ENGINE, SERVICE TRANSMISSION, AND OTHERS. I TRIED TO SHIFT INTO GEAR BUT IT SHIFTED HARD AND SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP. THE CAR WOULDNT MOVE. TOWED THE CAR TO DEWEY DODGE. THEY FLASHED IT, TOLD ME IT WAS FINE, AND MADE ME COME GET IT AND WOULDNT LOOK FURTHER. 24 HOURS LATER, I WAS STRANDED AGAIN, CAR WOULDNT START. TOWED IT AGAIN. THEY TOLD ME IT WAS THE BATTERY, EVEN THOUGH THEY HAD PREVIOUSLY TOLD ME THEY DID A 27PT INSPECTION AND IT WAS FINE A DAY PRIOR... THEY HAD MY CAR FOR 2 MONTHS. ONCE I GOT IT BACK, I HAD IT FOR ONLY A FEW DAYS AND I WAS STUCK AGAIN. AFTER ABOUT 30 MINUTES THE CAR TURNED ON, AND I WAS ABLE TO TRY TO DRIVE HOME. WHILE ON HIGHWAY, SERVICE SHIFTER APPEARED AGAIN. DEWEY REPLACES THE WIRING HARNESS AND THE SHIFTER AGAIN. CHRYSLER REFUSES TO ACKNOWLEDGE A WIDESPREAD ISSUE EVEN THOUGH MULTIPLE ONLINE FORUMS HAVE A COLLECTION OF PEOPLE DETAILING THE SAME PROBLEMS!

Mileage: 44,000

THE CAR LURCHES FORWARD WHEN STOPPED AND HAS STARTED THE CAR HAS PHYSICALLY STARTED JUMPING FORWARD WHILE AND SEEM TO HAVE A LOT OF TROUBLE CHANGING FROM ONE GEAR TO THE NEXT. I HAD THE CAR IN WHEN I FIRST PURCHASED IT AND THEY COULD FIND NOTHING WRONG. IT HAS DONE THIS OFF AND ON SINCE I HAVE OWNED THE CAR.

Mileage: 72,000

THE VEHICLE POWERTRAIN / 9 SPEED TRANSMISSION SHIFTS VERY AGGRESSIVELY AND UNEXPECTEDLY ACCELERATES GOING FORWARD. THIS RESULTS IN A "PEEL OUT" AND IS VERY UNSAFE. WHEN PULLING OUT OF INTERSECTION THE VEHICLE DOES NOT WANT TO GO FORWARD, ALMOST AS THOUGH IT'S IN NEUTRAL, THEN SHIFTS AGGRESSIVE AND LURCHES FORWARD. THIS HAS HAPPENED MULTIPLE TIME! MERGING ON TO HIGHWAYS, TURNING ON TO BUSY ROADS, OR SIMPLY PULLING OUT FROM AN INTERSECTION INTO TRAFFIC DOES NOT HAVE PROPER RESPONSE (OR NONE AT ALL) IN ACCELERATION. THIS COULD RESULT IN A DEADLY COLLISION. AS MUCH AS I LOVE THE VEHICLE, I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THIS ALSO HAPPENS WHEN ACCELERATING TO PASS. THIS HAS HAPPENED MULTIPLE TIMES WHILE DRIVING. THERE ARE MANY COMPLAINTS ON THIS TRANSMISSION BEING UNSAFE. WHEN I TOOK THE NEWLY PURCHASED VEHICLE TO THE DEALERSHIP FOR CHECK UP AND OIL CHANGE, I MENTIONED IT TO THEM BUT THERE WAS NO FIX. SOMETHING NEEDS TO BE DONE TO FIX ISSUE. PLEASE TELL ME THIS SERIOUS PROBLEM WITH THIS YEAR/MAKE/MODEL IS BEING ADDRESSED! THANK YOU IN ADVANCE FOR YOUR RESPONSE AND ACTION.

Mileage: 16,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO CHANGE GEARS PROPERLY. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THERE WAS A DELAY WITH THE GEARS PROPERLY CHANGING OVER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

WHEN THE OIL IS LOW, AND YOU ARE ON A SLIGHT INCLINE OR HILL THE VEHICLE WILL SIMPLY SHUT OFF WHILE DRIVING WITH ABSOLUTELY NO WARNING. NO WARNING LIGHT, NO WARNING MESSAGE. ONCE THE VEHICLE SHUTS OFF IT DOESN'T RESTART, UNTIL ITS ON A FLAT AREA. THIS HAS HAPPENED SEVERAL TIMES, THE LAST TIME I WAS STOPPED ON A HILL WAITING TO MAKE A LEFT TURN WHEN I STARTED TO GO THE VEHICLE JUST SHUT OFF AND I WAS STUCK IN THE MIDDLE OF THE ROAD ACROSS TWO LANES OF TRAFFIC. THIS IS VERY DANGEROUS AND COULD EASILY GET PEOPLE KILLED. THE 3YR OLD ENGINE IS APPARENTLY BURNING OIL, SINCE THERE IS NO LEAK AND REGULAR OIL CHANGES ARE DONE.

Mileage: 59,400

CAR LUNDGES WHILE GOING IN REVERSE OR FORWARD AT LOWER SPEEDS (IE. BACKING UP OR STUCK IN TRAFFIC). THE ACCELERATION FROM STOP CAN BE VERY VERY DELAYED SO YOU NEVER WANT TO PULL OUT INTO TRAFFIC WITHOUT A VERY LARGE OPENING OR YOU ARE LIKELY TO GET INTO AN ACCIDENT. IT ALSO CAN SHIFT INAPPROPRIATELY AT HIGHER SPEEDS AND CAUSE THE CAR TO LUNDGE. IT'S ALSO LUNDGED PRETTY DRASTICALLY AT START UP WHILE IN PARK.

Mileage: 35,000

TRANSMISSION JERKS AND HESITATES ALSO POPPING SOUND WHEN PUTTING INTO GEAR AND SHIFTS VERY HARD.

Mileage: 30,660

WHEN I GO TO ACCELERATE FROM A STOPPED POSITION THE VEHICLE HESITATES AND DOES NOT SHIFT GEARS. IT HAS MADE ME NOT BE ABLE TO PULL OUT INTO ONGOING TRAFFIC SAFELY. WHILE THE VEHICLE IS IN MOTION IT WILL SHIFT GEARS AT THE WRONG TIMES AND NOT WHEN I NEED IT TOO. IT WILL SOMETIMES CAUSE ME TO SLOW DOWN OR SPEED UP UNEXPECTEDLY. I HAVE ALMOST GOTTEN IN SEVERAL ACCIDENTS BECAUSE OF THIS.

Mileage: 25,000

TRANSMISSION SHIFTS HARD AND IN ALL THE WRONG PLACES. ACCELERATING FROM SCRATCH, THE TRANS WILL NOT ALWAYS GRAB AND ACCELERATE. I'VE HAD 3 SOFTWARE UPDATES APPLIED, AND IN THE LAST TWO WEEKS I'VE RECEIVED I'VE HAD TWO INCIDENTS WHERE I RECEIVED THE "SERVICE TRANSMISSION", "SERVICE PARKING BRAKE", AND "4WD DRIVE SYSTEM UNAVAILABLE" ERRORS... ONCE AFTER COMING TO A STOP AND PUTTING THE CAR IN PARK, AND THE SECOND TIME WHILE I WAS STARTING THE CAR. THE CHECK ENGINE LIGHT REMAINED ON OVERNIGHT THE FIRST TIME BEFORE DISAPPEARING AND IS CURRENTLY BEING DISPLAYED AFTER THE MOST RECENT INCIDENT. THE CAR ONLY HAS 44K MILES ON IT. SO VERY DISAPPOINTING.

Mileage: 44,000

WHEN ACCELERATING, TRANSMISSION JERKS, PULLS, HESITATES, SOMETIMES DOESN'T KNOW WHAT GEAR IT'S SUPPOSED TO BE IN. DOES NOT DO THIS WHILE MANUALLY DOING IT, BUT WOULD RATHER DRIVE IN AUTOMATIC SO THAT I DO NOT HAVE TO MANUALLY DO IT. SOMETIMES FEELS LIKE I'M BEING REAR ENDED.

Mileage: 82,000

TRANSMISSION LAGS UPON ACCELERATION, HESITATING FOR UP TO SEVERAL SECONDS AND THEN LURCHING FORWARD AS IT ENGAGES INTO GEAR. THIS OCCURS MOST TIMES AND WHEN MOVING AHEAD AFTER A BRIEF STOP AT A STOP SIGN OR LIGHT.

Mileage: 48,347

CONSTANT TRANSMISSION ISSUES THAT APPARENTLY ARE A KNOWN PROBLEM. CAR WILL NOT ACCELERATE FOR SEVERAL SECONDS. THIS HAS EVEN HAPPENED IN THE MIDDLE OF INTERSECTIONS.IT HAS HAPPENED WHEN THE CAR IS STOPPED ENTIRELY AND WHEN THE CAR IS AT A LOW SPEED.

Mileage: 35,000

I HAVE HARD SHIFTING AND NOICE FROM TRANSMISSION ,,IM UNDER WARANTEE BUT FCA DON'T WANT TO SOLVE THIS PROBLEM

MY FIANCEE PURCHASED A 2015 JEEP CHEROKEE SUV 4X4 (CERTIFIED PRE-OWNED W/ ADDITIONAL, EXTENDED WARRANTY) ONE (1) MONTH AGO ALMOST TO THE DAY OF THIS INCIDENT REPORT. WHILE SHE WAS DRIVING THE VEHICLE VERY EARLY IN THE MORNING (APPROXIMATELY 5-5:30AM), THE CAR BECAME NON-FUNCTIONAL AND THE INSTRUMENT CLUSTER FLICKERED WITH WARNING LIGHTS APPEARING. THE CAR WAS IN MOTION WHEN THIS OCCURRED WITH NO OUTSIDE FORCES OR FACTORS TO CAUSE THIS TO HAPPEN. THE ENGINE COMPLETELY SHUT OFF AND THE CAR STALLED IMMEDIATELY, WHILE STILL MOVING. THE ELECTRICAL WAS ON AND DISPLAY WORKED, HOWEVER; THE CAR WOULD NOT GO AT ALL. THE CAR BEHIND HER HAD TO SLAM ON THEIR BRAKES AND LUCKILY NO ACCIDENT OCCURRED. HAD IT BEEN ANY LATER IN THE DAY OR ON A BUSY, MAJOR HIGHWAY; I FEAR IT WOULD HAVE BEEN MUCH WORSE. WE HAVE NOW BROUGHT IT TO A DEALERSHIP FOR DIAGNOSIS AND THEY CANNOT GET TO THE CAR FOR AT LEAST TWO (2) WEEKS WITH NO LOANER CARS AVAILABLE. WE WERE ADVISED TO CALL JEEP DIRECTLY AND GO OVER THE SITUATION AND THEY OFFERED NO HELP AT ALL BUT TO *POTENTIALLY* REIMBURSE RENTAL COSTS WHILE THE CAR WOULD BE REPAIRED (MUCH LATER AFTER THE RENTAL NEEDS TO BE PAID). THIS IS OUR SECOND JEEP AND I AM ABSOLUTELY DISSATISFIED WITH THIS AS THIS COULD HAVE COST MY FIANCEE HER LIFE AND THE LIFE OF OTHERS. WE NOW DO NOT KNOW THE BEST PATH FORWARD AND ARE TRYING TO FIGURE OUT A SOLUTION TO EITHER REPAIR OR REPLACE THE VEHICLE. MAYBE LEGAL ACTION IS REQUIRED. FOR BEING "CERTIFIED PRE-OWNED" THE LEVEL OF TRUST HAS DEFINITELY BEEN REDUCED IF NOT LOST COMPLETELY. I HOPE THIS GETS RESOLVED SOON AND THAT JEEP REALLY UNDERSTANDS THE SEVERITY OF THE ISSUE. IF A RECALL IS NECESSARY TO PREVENT INJURY OR DEATH, PLEASE FIX THIS AND MAKE IT RIGHT. PEOPLE BUY THESE CARS TO BE YOUR CUSTOMERS - DON'T DO WRONG BY THEM AND RISK THEIR LIVES TO PREVENT SPENDING TOWARDS THE RESOLUTION OF A COMMON PROBLEM.

Mileage: 49,000

WHEN IN MOTION AND SLOWING TO A ROLL AT LOW SPEED, TRANSMISSION REMAINS IN HIGHER GEAR(3) AND DOESN'T SHIFT DOWN WHEN THROTTLE IS RE-APPLIED. IS REPEATABLE. IS EXTREMELY DANGEROUS WHEN ROLLING TO A NEAR STOP ON AN INCLINE BECAUSE WHEN YOU TRY TO ACCELERATE, IT HAPPENS EXTREMELY SLOW BECAUSE THE VEHICLE IS IN TO HIGH OF A GEAR. CAR HAS TO COME TO A COMPLETE STOP TO SHIFT DOWN FROM 3RD GEAR IN THESE SITUATIONS. TRANSMISSION IS ALSO VERY SLOW TO SHIFT IN MANY SCENARIOS, WHICH COULD BECOME DANGEROUS IF DRIVER NEEDS TO ACCELERATE TO AVOID A CRASH. FCA HAS COME OUT WITH MANY TRANSMISSION ECU UPDATES AND IS AWARE OF MANY COMPLAINTS WITH THIS TRANSMISSION, BUT HAS FAILED TO RESOLVE THE PROBLEM WITH THEM. PURCHASED NEW AND HAS BEEN HAPPENING SINCE AROUND 2K MILES, AT LEAST AROUND THE TIME I RECOGNIZED IT.

Mileage: 55,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE GEARS FELT AS IF THEY HAD SLIPPED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, MN 87110, 505-404-0108) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS INOPERABLE. THE VEHICLE WAS REPAIRED, BUT THE SYMPTOMS RECURRED. THE DEALER DIAGNOSED THE VEHICLE AGAIN, BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 22,600. **TR MANUFACTERER NOTIFIED AUG18- RESPONSE WAS OUT AT WARRANTY WE CAN'T HELP YOU. CHRYSLER WAS NOTIFIED - 1800-334-9200 SAID OUT OF WARRANTY TIME. SERVICE WRITER HOWARD B COURTNEY TOLD US THE 9 SPEED HAS BEEN DISCONTINUED NO LONGER OFFERED. (HOWEVER A BIG SELLING POINT AT PURCHASE). WE ARE AFRAID TO GO OUT OF TOWN IN VEHICLE. NO HELP FROM DEALER OR CHRYSLER. EST. TRANS REPAIRS $4,000-$5,500. I WAS IN WARRANTY WHEN 1ST REPORTED. OUT BY 8 DAYS AT LAST VISIT. UPDATED 10/30/18*JB

Mileage: 22,600

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE SERVICE SHIFTER ERROR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,853.

Mileage: 63,853

AN ALERT MESSAGE READS "SERVICE SHIFTER" ACROSS DASH MESSAGE CENTER WHILE DRIVING. . THE GEAR SHIFT WILL LIGHT UP EVERY GEAR AND NEITHER CLEAR OFF UNLESS I PULL OVER AND KILL THE ENGINE. THE MESSAGE DOES NOT STORE IN THE "ERROR MESSAGE" REPORTING SYSTEM AND I HAVE BEEN TOLD FROM THE DEALERSHIP I PURCHASED FROM AS WELL AS ANOTHER THAT THERE IS NO RECALL AND NOTHING CAN BE DONE SINCE THE MESSAGE ISN'T STORED. I'M READING REPORTS OF THESE MAKE/MODELS LOCKING UP THE STEERING AND CAUSING CRASHES.

Mileage: 90,000

SINCE I BOUGHT MY JEEP IN AUGUST 2016 AND SINCE I'VE GOTTEN IT THE MESSAGE 'SERVICE SHIFTER' POPS UP ON MY SCREEN. I'VE TAKEN IT BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH IT. IT'S GOTTEN TO THE POINT NOW THE MESSAGE POPS UP EVERY OTHER DAY. I HAVE A SON AND I DO NOT WANT SOMETHING MALFUNCTIONING WHILE I'M DRIVING DOWN THE ROAD PUTTING MY FAMILY'S LIFE IN DANGER! THIS NEEDS TO BE FIXED.

SERVICE SHIFTER PROMPT, ALL LIGHTS ON GEAR SHIFTER LIGHT UP AT THE SAME TIME, SOMETIMES WILL NOT LET ME SHIFT, SOMETIMES DOES NOT EFFECT DRIVING BUT WILL NOT GO AWAY UNTIL CAR IS PARKED AND TURNED OFF FOR A PERIOD OF TIME

Mileage: 15

MY VEHICLE CONTINUES TO EXPERIENCE ABNORMALITIES. MY VEHICLE IS CURRENTLY EXPERIENCING THE FOLLOWING PROBLEMS: JERKING, NO RESPONSE TO PRESSING PEDAL (LACK OF ACCELERATION), NOT SHIFTING GEARS OR GETTING HUNG UP ON A GEAR, UNINTENDED FAST ACCELERATION (I.E. DEPRESS THE PEDAL LIGHTLY AT A GREEN STOPLIGHT, NO RESPONSE, GO FURTHER, NO RESPONSE, THEN IT REACTS AND TIRES SQUEAL), UNINTENDED ACCELERATION WHEN COMING TO A STOP (I.E. COMING OFF HIGHWAY OFF-RAMP, APPLYING BRAKE, ENGINE STILL OUTPUTTING POWER WHEN TRYING TO COME TO A STOP AND NOT PRESSING GAS), A FEW TIMES THERE HAS BEEN COMPLETE LOSS OF ACCELERATION AT HIGHWAY SPEEDS (HAVE GONE TO SWITCH LANES, TRY TO ACCELERATE, VEHICLE DOES NOT RESPOND AT ALL, KEEP TRYING TO PRESS, EVENTUALLY LOUD CLUNK SOUND, VEHICLE JERKS, AND IT WILL RESPOND WITH MAJOR HESITATION).

GEAR SHIFTING DOES NOT GO SMOOTHLY . WHEN SHIFTING IT LURCHES , HARD SHIFTING . ENGINE LIGHT GOES ON SAYS SERVICE TRANSMISSION. I WAS DRIVING ON FREEWAY AND GEAR GOT STUCK AND WOULDN'T CHANGE GEARS . HAD TO MAKE MY WAY ACROSS THE FREEWAY TO GET OFF THE FREEWAY . VERY DANGEROUS . STOPPED THE CAR PUT IN PARK , SHUT OFF ENGINE AND RESTARTED. WAS ABLE TO DRIVE BUT ENGINE LIGHT STAYED ON . HAVE HAD HARD SHIFTING AND LURCHING FOR OVER A YEAR AND A HALF NOW . BROUGHT IN TO DEALERSHIP TO FIX . THIS WILL BE THE SECOND TIME BRINGING IN .

Mileage: 61,275

I PURCHASED MY 2015 JEEP CHEROKEE BRAND NEW, IT HAD NEVER BEEN DRIVEN BEFORE. IMMEDIATELY I RECOGNIZED THERE WAS SOMETHING OFF WITH THE TRANSMISSION AND THE ACCELERATION PATTERN OF THE VEHICLE. FOR ANY SPEED WITHIN THE FIRST FEW GEARS (ESPECIALLY GEAR 2-3) THE VEHICLE IS EXCEPTIONALLY DANGEROUS. IF YOU COME TO A ROLLING STOP AT A YIELD SIGN, THE CAR WON'T ACCELERATE A SINGLE INCH UNTIL YOU'RE UP TO ABOUT 4500 RPMS, AFTER WHICH IT WILL RIP INTO 3RD GEAR SO VIOLENTLY THAT THE TIRES SQUEAL. THIS HAS BROUGHT ME CLOSE TO CAUSING SEVERAL ACCIDENTS, EITHER FROM NOT ACCELERATING QUICKLY ENOUGH AND ALMOST BEING T-BONED AT AN INTERSECTION, OR FROM ACCELERATING SO RAPIDLY YOU LOSE CONTROL OF THE VEHICLE. MY FINAL STRAW FOR WRITING THIS FORMAL COMPLAINT WAS HOW CLOSE I CAME TO MY JEEP JERKING INTO A PEDESTRIAN CROSSING THE STREET WHEN I WAS TRYING TO TURN A CORNER BEFORE THE PEDESTRIAN EVEN STARTED CROSSING THE STREET. I HAD PLENTY OF ROOM AND TIME TO TURN THE CORNER, BUT WHEN I ATTEMPTED TO ACCELERATE THE RPMS ROSE RAPIDLY AND THE VEHICLE STAYED PUT UNTIL I HIT THAT MAGICAL ZONE WHERE ALL OF A SUDDEN 3RD GEAR CATCHES AND YOU ARE VIOLENTLY JERKED FORWARD. I HAVE BEEN INTO THE DEALERSHIP THAT SOLD ME MY VEHICLE FOUR TIMES FOR THIS EXACT ISSUE. THEY DID A FEW 'SOFTWARE UPDATES' TO TRY TO 'FIX' THE ISSUE, BUT NOTHING WORKED EVEN IN THE SLIGHTEST. I AM NOW A COUPLE OF YEARS IN WITH THIS VEHICLE AND JEEP REFUSES TO DO ANYTHING MORE TO FIX THEIR FAULTY TRANSMISSION. I WAS COMPLETELY RIPPED OFF, I WILL LOSE THOUSANDS ON THIS TERRIBLE VEHICLE IF I TRY TO SELL IT NOW, BUT AT THE SAME TIME IT IS UTTERLY IRRESPONSIBLE AND DANGEROUS TO DRIVE IT OUT ON THE ROADS. AFTER RESEARCHING ONLINE, I FOUND THOUSANDS OF OTHER COMPLAINTS IDENTICAL TO MINE FOR BOTH 2014 AND 2015 CHEROKEES. JEEP IS REFUSING TO DO ANYTHING ABOUT ANY OF THEM. JEEP HAS ROBBED ME, AND I AM POWERLESS AS A MIDDLE CLASS CITIZEN.

Mileage: 700

VERY ROUGH SHIFT WHEN ACCELERATING I.E. ENTERING A HIGHWAY FROM AN ON RAMP. HAPPENS CONTINUALLY.

Mileage: 36,000

WILL DRIVING ON THE HIGHWAY THE SERVICE TRANSMISSION WARNING LIGHT CAME ON. WHEN I PULLED OFF AT THE CLOSEST EXIT THE TRANSMISSION SHIFTED INTO NEUTRAL AND WOULDN'T ENGAGE. I PULLED OFF ON THE SHOULDER AND WAITED A FEW SECONDS AND IT SUDDENLY SHIFTED INTO GEAR WITH A SURGE. THIS HAS HAPPENED TWICE. IT WORKED OK AFTERWARDS WITH SPOTTY SHIFTING. THIS HAS NOW HAPPENED TWICE. I HAVE NOW CALLED FOR SERVICE AT A DEALERSHIP TO CORRECT THIS PROBLEM.

Mileage: 31,000

TODAY BEING 7/26/2018. TODAY MY VEHICLE JUST SHUT DOWN WHILE COMING TO A STOP SIGN IN THE MORNING, AND AGAIN IN THE AFTERNOON WHEN MAKING A U-TURN. AND FOR ABOUT 2 WEEKS BEFORE, A FEW TIMES I FELT THE ENGINE ATTEMPT TO SHUT OFF WHEN COMING TO STOP SIGNS AND LIGHTS, WHICH THE VEHICLE SHAKING WOULD TAKE PLACE AND THE MOTOR SOUNDED LIKE IT WAS GOING TO DIE. IN THE CASE OF TRANSMISSION, FOR THE PAST MONTH IN RANDOM MOMENTS WHILE STOPPED AT AN INCLINE OR TURNING ONTO AN INCLINE STREET, THE GEARS WOULD DELAY SHIFTING INTO THE NEXT GEAR, AND IT WOULD SOUND LIKE RPM WAS REACHING HIGHER THAN NORMAL ROTATIONS BEFORE ACTUALLY SHIFTING INTO THE NEXT GEAR, THE CAR JERKING FROM THE CATCH. ALL EVENTS OCCURRED WHILE VEHICLE WAS IN MOTION, ON STREETS, BOTH WHEN TURNING OR STOPPING, OR INCLINE CLIMB INVOLVED.

Mileage: 16,650

HAS TROUBLE SHIFTING, AND WILL RANDOMLY SHIFT TO NEUTRAL WHILE DRIVING

Mileage: 65,000

JEEP CHEROKEE TRANSMISSION PROBLEMS WHILE IN PARK, OR STOPPED AT A LIGHT OR EVEN SHIFTING TO REVERSE THE JEEP SHIFTER WILL LIGHT UP ALL LIGHTS AND DISPLAY "SERVICE SHIFTER" MESSAGE.

Mileage: 633,091

WHEN JEEP IS RUNNING IT MAKES A LOUD SOUND, YOU CAN HEAR IT INSIDE THE CAR, AT 10 MPH IS SOUNDS LIKE RAAA RAAA RAAA RAAAA, AT 20 MPH IT SOUNDS LIKE RA RA RA RA RA , AT 60 MPH IT SOUNDS LIKE RARARARARARARARARARARARARARARARARARARARARARARARARARARA. SOUNDS LIKE IT'S COMING FROM UNDER THE CAR, A ROTATING SOUND THAT JUST GETS LOUDER AS YOU DRIVE FASTER. WE COULD NEVER USE THIS CAR FOR A TRIP, WE WOULD BE DEAF BY THE TIME WE GOT BACK. WE THOUGHT IT MIGHT GO AWAY IF WE GOT NEW TIRES, HAD FIRESTONE AT & WE BOUGHT MICHELIN DEFENDER LTX DUE TO LOW NOISE OF TIRE. NO LUCK, NOISE IS STILL THERE. WE GO TO DEALER FOR ALL SERVICE & ARE TOLD ITS A JEEP THING, REALLY? THIS SHOULD NOT BE ALLOWED, PLEASE LOOK INTO IT AS WE ARE SLOWLY LOSING OUR HEARING. IT STARTED MAKING THIS NOISE IN 2015, BOUGHT IN JANUARY 2015 AND CONTINUES TO THIS VERY DAY, JULY 16, 2028. I HATE THIS CAR & FOR $40,000 IT SHOULD BE A HECK OF A LOT BETTER. AND THIS WAS OUR 2ND JEEP, WE HAD A 2001 WITHOUT ONE PROBLEM FOR 12 YEARS.

Mileage: 60,000

THE VEHICLE LAGS ON TAKEOFF, SHIFTS ROUGHLY BETWEEN GEARS, LAGS BETWEEN GEARS, AND LURCHES. THE AUTOMATIC TRANSMISSION DOES NOT FUNCTION SMOOTHLY AND, AT TIMES, HAS CAUSED SAFETY CONCERNS RELATED TO INADEQUATE ACCELERATION AND LURCHING FORWARD UNEXPECTEDLY. THESE PROBLEMS OCCUR IN MOTION ON CITY STREETS AND ON THE HIGHWAY. THE VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP FOR SERVICE RELATED TO THE TRANSMISSION CONTROL MODULE (TCM). WE HAVE BEEN TOLD THAT IT IS NOT COVERED UNDER THE POWER TRAIN WARRANTY, EVEN THOUGH IT IS PART OF THE TRANSMISSION SYSTEM. THE DATE PROVIDED BELOW IS THE LATEST SERVICE. HOWEVER, THE VEHICLE HAS BEEN SERVICED TWO OTHER TIMES FOR THE SAME PROBLEM.

Mileage: 32,500

OUR JEEP FEELS AS THOUGH IT IS BUCKING/TRANSMISSION WILL SLIP. WE HAVE TAKEN IT TO THE DEALERSHIP ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE THE ISSUE OR THEY HAVE DID A SOFTWARE UPGRADE THAT SHOULD FIX THE PROBLEM. IT IS ONLY A BANDAID AND DECREASES THE AMOUNT IT DOES THE BUCKING BUT WILL GO BACK TO NORMAL AFTER A FEW HUNDRED MILES. RECENLTY OUR SCREEN AS WELL WILL NOT TURN ON FOR UP TO 5TH MINUTES OF DRIVING AND OCCASIONALLY GET A MESSAGE THAT SAYS THE PHONE IS OUT OF SERVICE AND TO CONTACT DEALER. AGAIN WE CONTACT THE DEALER ONLY TO BE TOLD THEY CAN NOT DUPLICATE THE ISSUE AND NOTHING CAN BE DONE. THE SHIFTING HAPPENS GENERALLY WHEN GOING IN BETWEEN THE SPEEDS OF 5-35 MPH. IT'S BECOMING SCARY TO DRIVE AS WE JERK WHILE IN MOTION.

Mileage: 34,000

TRANSMISSION JERKS

Mileage: 31,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE UPON STARTING AND WOULD INADVERTENTLY ACCELERATE WHILE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908, NATRONA HEIGHTS, PA 15065, 724-901-1014), BUT THE FAILURES COULD NOT BE DUPLICATED. THE FAILURES RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE COMPUTER WAS UPDATED, BUT THE FAILURE RECURRED AND "SERVICE THE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SHIFTER MODULE WAS GREASED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER. THE VEHICLE WAS NOT TAKEN TO ANOTHER DEALER AND THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000

AFTER THE TRANSMISSION IS TOTALLY WARMED UP, TAKING OFF FROM A STOP MAY CAUSE THE TRANSMISSION TO SLIP AND THEN JUMP INTO GEAR WITH A JERK. THIS IS MORE PREVALENT WHEN STARTING UPHILL OR DOWNHILL. DEALER SAYS EVERYTHING IS FINE BUT MY WIFE ALMOST RAN INTO THE BACK OF A CAR BECAUSE OF IT.

Mileage: 50,000

2015 JEEP CHEROKEE LATITUDE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE TRANSMISSION. *LD THE CONSUMER STATED THE VEHICLE SHAKES AND THE TRANSMISSION CAUSES THE VEHICLE TO THRUST FORWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED IT WAS OPERATING AS DESIGNED. *JS

SERVICE SHIFTER ERROR COMES UP AT LEAST 3 TIMES A WEEK WHILE DRIVING IN TOWN. I HAVE HAD 3 TRANSMISSION FIXES AND THE SHIFTER WORKED ON AND NOW THIS KEEPS HAPPENING!

Mileage: 21,500

2015 JEEP CHEROKEE LATITUDE 4X4 - WHEN PRESSING THE ACCELERATOR AT A STOP LIGHT/SIGN, IT ACTS AS IF IT IS IN NEUTRAL FOR A FEW SECONDS PRIOR TO TAKING OFF. IT WILL OFTEN JERK HARD WHEN IT DOES MOVE AS IF IT IS DROPPING INTO GEAR. OFTEN TIMES THE JERK IS HARD ENOUGH THAT IT WILL THROW ME BACK IN THE SEAT AND MAKES A HORRID NOISE. THE JERK CAN HAPPEN AFTER STOPPING OR RANDOMLY AUTO SHIFTING WHILE DRIVING DOWN THE ROAD. I'VE KEPT A DIARY OF LOGISTICS (HILL, FLAT SURFACE, WINTER, SUMMER, RAIN, DRY, SLOW DRIVING, FAST DRIVING, ETC...) AND THERE IS ABSOLUTELY NO RHYME OR REASON TO WHEN IT'S GOING TO "ACT UP". SOMEONE MENTIONED AN O2 SENSOR? I'VE HAD IT INTO THE DEALER A FEW TIMES AND HAVE BEEN TOLD THERE'S NOTHING WRONG WITH IT, IT'S NORMAL FOR THIS TO HAPPEN (BOTH THE FEELING OF BEING IN NEUTRAL WHEN TAKING OFF AND THE HARD JERKING WHEN SHIFTING). I WORRY MY TRANSMISSION IS GOING TO FALL OUT OF MY CAR WHEN THIS HAPPENS!

Mileage: 32,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED, LUNGED FORWARD, AND STALLED WITHOUT WARNING TEMPORARILY ON ONE OCCASION. RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM IN VAN NUYS, CALIFORNIA WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THERE WERE NO FAILURES WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 340-46249. THE FAILURE MILEAGE WAS 100.

Mileage: 100

'SERVICE SHIFTER' OCCURRED REPEATEDLY WHILE DRIVING ALL LIGHTS ON SHIFTER LIGHT UP AND THE INSTRUMENT CLUSTER LIGHTS COME ON CHECK ENGINE BLINKS THEN STAYS ON. HAS HAD SHIFTER REPLACED ONCE, NOW IN 4 MONTHS TIME IT DID THE SAME THING. BEGINS TO SHIFT HARD AND JERKS SOME WHILE DRIVING MAKING STEERING WHEEL MOVE RAPIDLY FOR A SPLIT SECOND ALL WHILE GOING DOWN ROAD DOING 25-30 MPH

Mileage: 71,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45-50 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS SWITCHING GEARS VERY HARD AND THE TRACTION CONTROL AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (NORTHWEST CHRYSLER JEEP DODGE RAM, 19616 NORTHWEST FWY, HOUSTON, TX 77065) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE FAILURE RECURRED A TOTAL OF FOUR TIMES, AND EACH TIME THE DEALER GAVE THE SAME REPLY. THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE SYMPTOMS WERE IDENTICAL, BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THEY COULD NOT ASSIST WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

THE TRANSMISSION SHIFTS HARD AND SOMETIMES SKIPS GEARS. IT WILL SHIFT VERY LATE AND DO A JOLT AND IT FEELS LIKES I WAS HIT BY ANOTHER CAR, GIVES A SLIGHT WHIPLASH FEELING TO THE PASSENGERS. SOMETIMES WHEN I GO FROM REVERSE TO DRIVE THE BACK WHEELS LOCK UP AND THE BACK HALF OF THE CAR LOWERS TO THE GROUND WHILE THE FRONT OF THE VEHICLE RISES. THE VEHICLE ALSO SOMETIMES ACCELERATES ON ITS' OWN WHEN I DON'T HAVE MY FOOT ON THE GAS. I CAN BE DRIVING AT ANY POINT AROUND 20-30MPH AND MY RPMS WILL JUMP TO 3000+ AND THE ENGINE MAKES LOUD NOISES LIKE IT IS BEING OVERWORKED TO GO 20 MPH AND IT WILL STAY LIKE THAT FOR A GOOD 4-8 SECONDS. ALL OF THESE PROBLEMS HAVE DRASTICALLY DECREASED THE MPG MY CAR GETS. ALL OF THESE PROBLEMS ARE WHEN THE CAR IS IN MOTION. THE "START/STOP" FEATURE ALSO HAS MANY PROBLEMS. IF I FORGET TO TURN IT OFF I CAN BE AT A RED LIGHT AND ONCE IT TURNS GREEN I LET GO OF THE BRAKE AND GO TO HIT THE GAS AND THE CAR IS STILL IN THE PROCESS OF STARTING BACK UP, TAKES ANYWHERE BETWEEN 1-3 SECONDS TO STARTUP. THIS HAS ALMOST CAUSED ME TO GET INTO SEVERAL ACCIDENTS. I DON'T FEEL SAFE IN THIS CAR ANYMORE. IT WAS FINE UP UNTIL ABOUT 30,000 MILES, BUT IT HAS GONE DOWN HILL SINCE THEN. I AM AT ABOUT 45,000 MILES RIGHT NOW.

"SERVICE SHIFTER" ERROR MESSAGE APPEARS AND ALL SHIFTER LIGHTS TURN RED. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION. THIS IS THE THIRD TIME IT HAS HAPPENED. THE SECOND TIME, THE VEHICLE WENT INTO LIMP MODE AND A "SERVICE TRANSMISSION" MESSAGE APPEARED. A VALVE THAT WAS STUCK WAS REPLACED 3 MONTHS AGO, NOW THE "SERVICE SHIFTER" MESSAGE IS BACK.

Mileage: 42,000

TRANSMISSION SHIFTS HARD AND OFTEN VIOLENTLY. WILL SHIFT HARD ENOUGH TO CAUSE A 2/3 EMPTY BOTTLE OF DRINK TO HAVE LIQUID FLY OUT OF THE BOTTLE IN THE CUPHOLDERS TO HOLD THE BOTTLE STATIONARY. SHIFTING CAN OCCUR AT VARIABLE SPEEDS BETWEEN 20-50 POSSIBLY HIGHER SOMETIMES. WE HAVE TOOK IT BACK TO THE DEALER TWICE WHERE THEY SAY A 2015 TRAILHAWK VEHICLE HAS THE NEED OF AN "UPDATE" TO CONTROL SHIFTING, BUT REFUSE TO LISTEN TO THE VEHICLE IS JUST SHIFTING TO HARD. IT HAS SHIFTED SO HARD THAT IT HAS THROWN US FOR WHILE DRIVING, AND IT SOUNDS LIKE SOMETHING IS HITTING UNDER THE CAR. THIS IS NOT THE NEED OF AN UPDATE, EVEN IF THE DEALER AND "JEEP" SAY THIS IS A THING, AND THAT WE ARE NOT THE FIRST TO HAVE THIS ISSUE, BUT THEY DON'T KNOW WHEN THEY WILL RELEASE THIS UPDATE TO "FIX" THE TRANSMISSION ISSUES. THE TRANSMISSION SHIFTS HARD AT VARIABLE TEMPERATURES TOO, BUT SOMEHOW THE DEALER CAN NEVER FEEL THE HARD SHIFT WHEN THEY TAKE IT OUT. THE HARD SHIFTS HAPPEN ON BOTH HIGHWAYS AND NEIGHBORHOOD ROADS, MULTIPLE PEOPLE HAVE FELT THIS SHIFT NOT JUST ONE PERSON.

Mileage: 24,000

WITH OR WITH THE "AUTO-START" FEATURE TURNED ON, WHEN TURNING FROM A STOP OR YIELD (SUCH AS TURNING ACROSS TRAFFIC), PRESSING ON THE THROTTLE PEDAL CAUSES A PAUSE LIKE THE TRANSMISSION IS NOT ENGAGING THEN TAKES OFF LIKE YOU SLAMMED ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST YEAR OR SO AND TAKING IT IN TO THE SERVICE DEPARTMENT BRINGS NOTHING BUT MORE FRUSTRATION. THIS IS DONE ON HOT OR COLD ENGINES, NO MATTER THE AMBIENT TEMPERATURE. SERIOUS SAFETY ISSUE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING BETWEEN 18 AND 40 MPH, THE CONTACT HEARD A CHIMING SOUND AND THE BATTERY WARNING INDICATOR ILLUMINATED. WITHIN THREE SECONDS, THE "SHIFT TO PARK DESIGNATED GEAR" WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (CHRYSLER, DODGE, AND FORD FIAT OF BAY RIDGE, 8635 18TH AVENUE, BROOKLYN, NY 11209). THE DEALER STATED THAT THEY WOULD PERFORM DIAGNOSTIC TESTING AND NOTIFY THE CONTACT OF THE RESULTS. THE MANUFACTURER INSTRUCTED THE CONTACT TO NOTIFY THEM AFTER THE DEALER COMPLETED THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 20,005.

Mileage: 20,005

THERMOSTAT NEEDED REPLACED AT 55,000 MILES. THERMOSTAT PROBLEM HAS BEEN CONTINUALLY REPORTED BUT YET NO RECALL. SOME DEALERSHIPS HAVE A 2 MONTH WAIT TO REPLACE BECAUSE OF SUCH A HIGH DEMAND. TRANSMISSION WARNING CAME ON WHILE DRIVING ON THE INTERSTATE. PULLED OVER AND TURNED CAR OFF AND BACK ON. CAR SEEMED FINE UNTIL I TOOK IT OVER 55MPH AND IT DID THE SAME THING. HAD TO PULL OVER AGAIN AND TURN IT OFF AND ON. CAR ALMOST STALLS IN THE MIDDLE OF THE INTERSTATE. TOOK IT THE DEALERSHIP WHO UPDATED THE SOFTWARE. CAR ALREADY NOT SHIFTING CORRECTLY ON THE RIDE HOME.

Mileage: 55,000

DELAYED SHIFTING ON ACCELERATION DANGEROUS!!! WHEN WILL YOU PEOPLE DO SOMETHING ABOUT THIS. DOES SOMEONE HAVE TO DIE BEFORE YOU DO YOUR F'N JOBS? HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2015/TRANSMISSION/DELAYED_SHIFTING_DURING_ACCELERATION.SHTML

Mileage: 15,000

MY CAR HAS EXACTLY 50,000 MILES AND HAS BEEN MAINTAINED IMPECCABLY TO START. ON MARCH 30TH AFTER IT HAD RAINED THE PREVIOUS DAY, WHILE DRIVING ON THE BONNET CARRE SPILLWAY GOING APPROXIMATELY 60MPH MY LIFT GATE SEEMED TO UNLATCH AND END RESULT MY BACKPACK CONTAINING MY LAPTOP HUNDREDS OF DOLLARS WORTH OF TEXTBOOKS AND MY APPLE IPAD FLEW OUT. WHEN I PULLED OVER THE LIFT GATE REFUSED TO HATCH AS WELL AS THE BUTTON IN THE CAR AND ON THE FOB TO CLOSE THE TRUNK WOULD NOT WORK. NOT ONLY HAVE I LOST AT LEAST $850 WORTH OF MY ELECTRONICS AND TEXTBOOKS I AM LEFT WITH THE RISK THAT ANYONE CAN GET IN MY CAR VIA THE LIFT GATE THAT WILL NOT CLOSE AND POTENTIALLY STEAL MY CAR. ON APRIL 2ND 2018 AFTER LEAVING WORK FROM THE HOSPITAL I WAS DRIVING ON REGULAR TRAFFIC ROADS BETWEEN 35-55 MILES PER HOUR AND MY JEEP WAS SHIFTING INTO NEAUTRAL SLOWING DOWN AND THE RPM GAUGE WAS ACCELERATING TO 4-5 FOR ONLY 35 MILES PER HOUR. I THEN CALLED THE DEALERSHIP TO FIND OUT THERE IS A RECALL IN WHICH I WAS NEVER NOTIFIED BY ANYONE AND MY VIN WAS INELIGIBLE BUT IF IT WAS I WOULD HAVE TO LEAVE MY CAR AND PAY FOR THE EXPENSE OF A RENTAL CAR. I AM A WIDOWED MOTHER AND A LOYAL CUSTOMER TO JEEP AS THIS IS MY THIRD JEEP AND I AM STUCK WITH THIS VEHICLE THAT IS RIDDLED WITH CONSTANT RECALLS THAT IS UNSAFE FOR MY 4 YEAR OLD AND 15 MONTH CHILD AND I AM ON A SINGLE INCOME AND UNABLE TO PAY FOR REPAIR EXPENSES OR A RENTAL CAR AND I DO NOT HAVE THE OPTION TO MISS WORK OR SCHOOL. CAN YOU INFORM ME WHY MY VIN IS NOT ASSOCIATED WITH THE RECALL AND I AM HAVING ALL THE ISSUES THAT ARE CURRENTLY RECALLED AND WHY WOULD I NOT BE REIMBURSED OR PROVIDED WITH THE NECESSARY FUNDS TO COVER THE REPAIR AND OR A RENTAL VEHICLE?

Mileage: 60

I HAVE BEEN HAVING ISSUES WITH WHAT I ASSUME IS THE TRANSMISSION. WHEN STOPPED ON AN INCLINE, WHEN I GO TO ACCELERATE THE WHOLE FRONT OF THE VEHICLE BUCKS AND MAKES LOTS OF NOISE. IT SOUNDS LIKE GEARS ARE GRINDING AND IT IS FIGHTING TO GET TRACTION. ALSO, WHEN BACK UP MY DRIVEWAY IT FEELS LIKE THE REAR WHEELS ARE SLIPPING AND FIGHT TO GET TRACTION AS WELL. IT STARTED TO HAPPEN WHEN DRIVING DOWN THE HIGHWAY ON A FLAT SURFACE AT LIKE 30 MPH AS WELL. I HAVE ALREADY TAKEN IT TO A DEALERSHIP WHERE THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION. IT HAS NOT FIXED THE PROBLEM, BUT HAS MADE IT LESS FREQUENT. I HAVE ALREADY TAKEN IT BACK TO THE DEALERSHIP AGAIN. THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY. I HAVE TAKEN VIDEOS OF THE PROBLEM OCCURING.

Mileage: 54,200

THE VEHICLES TRANSMISSION SKIPS GEARS AND JERKS WHEN DRIVING IN CITY STREETS AND THE FREEWAY. WHEN THIS OCCURS THE VEHICLE WILL EITHER ACCELERATE WHEN IT IS SUPPOSED TO BE SLOWING DOWN OR SLOW DOWN WHEN TRYING TO ACCELERATE. ON A FEW OCCASIONS IN CITY STREETS IT HAS INCREASED IN SPEED WHILE CLOSE TO STOPPING AT ABOUT 2 TO 3 MILES PER HOUR AND I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME. I AM GLAD I WAS QUICK ENOUGH AND HAD MORE THAN THE REQUIRED SAFE DISTANCE FROM THE VEHICLE IN FRONT OF ME. I ALSO HAD OTHER INSTANCES WHEN I AM ACCELERATING FROM A STOP, AT A SLOW SPEED AND IT HAS SLIPPED GEARS AND ACCELERATED VERY QUICKLY. I CAN'T FEEL THE JERK AND THEN THE QUICK JUMP IN SPEED. I AM AFRAID THAT I WILL GET IN AN ACCIDENT IF IT KEEPS JUMPING GEARS WHEN IT IS NOT SUPPOSED TO.

Mileage: 10

WHEN I DRIVE MY CAR CLUSTER SHOWED ME "SERVICE SHIFTER" AND ALL LIGHTS ARE TURN ON IN TRANSMITION PRND. I WENT SERVICE CENTER THEY DIDN'T KNOW WHY THAT SIGNAL COMES ON. I'M VERY CONCERN ABIUT THAT BECAUSE THAT CAUSE SUDDEN UNINTENDED ACCELERATION OR STOP ENGINE DURING DRIVING. IT HAPPENED FEW MORE TIMES BEFORE.

Mileage: 20

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER A FEW MOMENTS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO NORTHWEST DODGE JEEP CHRYSLER (10600 SW CANYON RD, BEAVERTON, OR 97005) TO BE DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM OF PORTLAND (633 NE 12TH AVE, PORTLAND, OR 97232) WHERE A SOFTWARE UPDATE WAS PERFORMED, BUT NO FAILURE WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

I BOUGHT MY JEEP WITH 12,000 MILES. I HAVE TAKEN IT TO THE DEALER 3X SO FAR FOR THE SAME EXACT ISSUES. TRANSMISSION CLUNKING, LURCHING, WONT DOWN SHIFT AT LOW SPEEDS. WHEN IN TRAFFIC BELOW 20MPH SOME TIMES IT REVS FOR A FEW SECONDS AND DOESN'T MOVE AND THEN THE VEHICLE LURCHES FORWARD. SOMETIMES IT JUST HAS NO ACCELERATION LIKE ITS STUCK A FEW GEARS TOO HIGH. THE SHIFT GOING INTO 5TH GEAR SOMETIMES FEELS LIKE I GOT REARENED IT SHIFTS SO HARD. WHEN THIS HAPPENS THE VEHICLE JERKS BACK AND FOURTH AND HAS A METALLIC BANG GOING INTO 5TH. THE 5TH GEAR HARD SHIFT IS INTERMITTENT. THE BOGGING, LURCHING AND REFUSAL TO DOWN SHIFT AT SLOWER SPEEDS IS CONSTANT. DEALER HAS YET TO BE ABLE TO DO ANYTHING BUT COMPUTER UPDATES. THEY SAY ITS "NORMAL". IT IS VERY DANGEROUS IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT ITS GOING TO DO WHEN YOU TRY AND ACCELERATE. I CAN'T COUNT THE NUMBER OF TIMES I HAVE TRIED TO CROSS IN BETWEEN TRAFFIC AND THE TRUCK REFUSES TO GO OR JUST MOVES AT A TURTLE SPEED.ONCE I PRESS THE ACCELERATOR HARD ENOUGH IT WILL DOWN SHIFT HARD ENOUGH TO BREAK THE TIRES LOOSE AND PEEL OUT WHEN IT LURCHES AHEAD. IT IS VERY TROUBLING AND I DON'T WANT TO LET ANYONE BESIDES MYSELF DRIVE IT BECAUSE I DONT WANT THEM TO GET IN AN ACCIDENT. I CAN ALSO ASSUME THAT ALL OF THESE HARD SHIFTS ARE CAUSING A LOT OF PREMATURE WEAR ON MY DRIVE TRAIN. ITS LIKE PUTTING THE CAR IN NEUTRAL, REVVING IT UP AND THEN SLAMMING IT INTO GEAR. IT IS A DAILY OCCURENCE.

Mileage: 12,000

WHEN STOPPED AT A RED LIGHT AND I MOVE MY FOOT FROM THE BREAK TO GAS THE CAR COMPLETELY SHUTS OFF - THE SCREENS GO BLACK AND THE ENGINE STALLS. 2 WEEKS LATER THE SAME THING HAPPENED WHEN PULLING IN TO A PARKING GARAGE MOVING MY FOOT FROM THE BREAK TO THE GAS. THE LIGHTS FLASHED AND THEN THE A MESSAGE COMES ON THE DASH SAYING TO SHIFT THE CAR IN TO PARK. I HAVE TO SHIFT IT IN TO PARK AND TURN THE CAR OFF COMPLETELY AND THEN BACK TURN IT BACK ON.

Mileage: 454,000

TAKATA RECALL. I HAVE HAD MY CAR FOR LESS THAN A YEAR AND WITHIN THE FIRST COUPLE OF MONTHS I NOTICED THAT IT JUST RANDOMLY SWITCHED TO NEUTRAL BUT I JUST THOUGHT MAYBE I BUMPED IT INTO NEUTRAL UNTIL I STARTED READING ABOUT IT THEN LEARNED IT WAS A REOCCURRING ISSUE. ALSO WHEN I'M DECELERATING IT SHIFTS GEAR ROUGH AND JERKS, BUT THAT IS THE SAME WITH ACCELERATING, ITS SLOW TO SHIFT GEAR AND WHEN IT FINALLY DOES IT IS ROUGH. IT HAD MADE ME PANIC THINKING I WASN'T GOING TO MAKE IT ACROSS TRAFFIC BEFORE THE CARS CAME THEN IT KICKED INTO GEAR. 2015 JEEP CHEROKEE

Mileage: 62,108

TRANSMISSION SLAMMING HARD IN RD3 AND 4TH GEAR IN MOTION, ENGINE STALLING AT STOP, REFUSING TO START. ALL TRIM FALLING OFF INSIDE AND OUT. TOOK TO DEALER THEY SAID NOTHING WRONG. TOOK BACK AGAIN 2 MONTHS LATER THEY SAID SOFTWARE UPDATE WOULD FIX IT. FIXED FOR ABOUT A WEEK THEN ALL STARTED AGAIN. THEY DIDN'T EVEN ADDRESS THE TRIM AND LINER ISSUE. GPS ALSO COMPLETELY OFF AND IT WONT UPDATE EITHER. I PURCHASED THIS IN 2016 DEC. THE ENTIRE THING IS JUST FALLING APART PLASTIC PIECES ARE FALLING OUT FROM UNDER THE DASH! CANT GET HELP AND PAID 2500 EXTRA FOR WARRANTY THEY WONT FIX A NON FIXABLE ISSUE.

Mileage: 49,000

WHILE PARKED, THE LIGHTS ON THE SHIFTER ALL TURN RED AND A MESSAGE APPEARS ON THE DASH SCREEN SAYING, "SERVICE SHIFTER". ALSO, THIS HAPPENS WHILE DRIVING AT NORMAL SPEEDS. AT TIMES, THE TRANSMISSION MAY SLIP WHILE SHIFTING GEARS. ANOTHER ISSUE IS WHEN COMING TO A STOP OR ACCELERATING FROM A COMPLETE STOP, THE VEHICLE MAY JERK AS IF THE TRANSMISSION IS SLIPPING A GEAR OR IMPROPERLY TIMED.

Mileage: 42,000

TRANSMISSION SHIFTS, VERY HARD, MISSED SHIFTS--ALL THE TIME REAR DIFFERENTIAL MAKES A VERY HIGH PITCH NOISE, ALL THE TIME. SENSOR GIVES FALSE READING ON TEMP

Mileage: 64

I WAS ON THE FREEWAY TRAVELING AT ABOUT 70 MPH WHEN THE SERVICE TRANSMISSION LIGHT CAME ON. A FEW MINUTES AFTER THAT I LOST POWER TO THE TRANSMISSION. I TRIED SHIFTING IT INTO NEUTRAL AND THAN SHIFTING BACK INTO DRIVE WITH NO CHANGE. I WAS STUCK IN THE EMERGENCY LANE ON THE #3 SIDE OF THE FREEWAY. A STATE TROOPER WAS DISPATCHED. AS I WAS IN PARK (CAN'T REMEMBER IF I SHUT THE ENGINE OFF OR NOT) HE HAD ME PUT IT INTO DRIVE TO SEE IF THE TRANSMISSION WOULD ENGAGE LONG ENOUGH TO GET ME OFF THE FREEWAY. IT DID ENGAGE. I IMMEDIATELY EXITED THE FREEWAY AND CALLED THE DEALERSHIP. THEY HAD ME CALL JEEP ROADSIDE ASSISTANCE WHO DISPATCHED A TOW TRUCK TO DELIVER THE VEHICLE TO THE DEALERSHIP. IN ADDITION TO THE TRANSMISSION NOT WORKING THE DASH LIGHTS CAME ON AND WILL NOT TURN BACK OFF.

Mileage: 16,900

WAS DRIVING CAR AND CAME TO A STOP LIGHT. AUTO ON/OFF ACTIVATED AT STOP LIGHT. WHEN I RELEASED BRAKE CAR TRIED TO TURN ON, BUT STALLED. PUT CAR IN PARK AND STARTED CAR. DROVE TO DEALERSHIP. THEY PERFORMED UPDATES ON CAR. GOT CAR BACK CRUISE CONTROL WOULD NOT ACTIVATE. TOOK CAR BACK CRUISE CONTROL STARTED WORKING THEY SAID NO PROBLEM FOUND. WAS DRIVING CAR AND APPLIED BRAKES WITH CRUISE CONTROL ON. WHEN I RELEASED BRAKES CAR ACCELERATED FORWARD TOWARDS CAR IN FRONT OF ME. HAD TO SLAM ON BRAKES. TOOK CAR BACK TO DEALER, THEY REPLACED BRAKE SWITCH.GOT CAR BACK AND HAD PROBLEMS WITH TRANSMISSION SHIFTING. DEALERSHIP SAYS NOTHING WRONG WITH CAR. GOT CAR BACK DROVE CAR FOR A MONTH AND A HALF OR SO THEN POWER STEERING WENT OUT WHILE DRIVING IN PARKING LOT. TOOK TO DEALER, THEY SAID IT HAD A BAD STEERING RACK. NATIONAL BACK-ORDER FOR 5 MONTHS. THEY WERE ABLE TO GET THE PART WITHIN A MONTH AND A HALF. CAR SEEMS TO HAVE MANY ELECTRICAL ISSUES THAT AFFECT SAFETY OPERATIONS.

Mileage: 34,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CONTACT'S HOUSE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 452.

Mileage: 452

TRANSMISSION SHIFTS HARD FROM 4TH GEAR TO 5TH GEAR. 1ST GEAR DOES NOT ENGAGE IMMEDIATELY WHEN HEAVY ACCELERATION IS REQUIRED. OCCURS WHEN THE VEHICLE IS IN MOTION ON ALL ROADS.) SHIFTS HARD FROM DRIVE TO REVERSE. OCCURS WHEN STOPPED FROM DRIVE TO REVERSE. I HAVE TAKEN IT TO MOSS BROS. DEARLSHIP IN RIVERSIDE OVER 10 TIMES FOR THESE ISSUES. THE LATEST TIME WAS NOVEMBER 2017. THEY TELL ME THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE THERE IS NOTHING TO FIX. I BELIEVE THEY ARE LYING AND THE SAFETY OF ALL WHO RIDE IN MY CAR ARE AT RISK. THIS WAS FIRST REPORTED TO MOSS BROS. ON AUGUST 5, 2015. THE CAR HAD 23,907 MILES.

Mileage: 23,907

BEGINNING IMMEDIATELY AFTER A SOFTWARE UPDATE, THE VEHICLE BEGAN TO LURCH FORWARD AT TIMES WHILE CHANGING GEARS. THIS OCCURRED MOST FREQUENTLY IN THE LOWER GEARS. IN NOVEMBER 2017, THE VEHICLE BEGAN DISPLAYING SERVICE TRANSMISSION, SERVICE PARKING BRAKE, AND 4WD TEMPORARILY UNAVAILABLE MESSAGES WHEN STARTED. WHEN SHIFTING THE CAR OUT OF PARK INTO REVERSE OR DRIVE THE CAR LURCHED, MADE A LOUD CLUNK, AND WOULD NOT ACCELERATE. THE VEHICLE CAN NOT BE DRIVEN AND MUST BE TURNED OFF. SOMETIMES UPON STARTING THE VEHICLE AGAIN THE WHOLE PROCESS WOULD REPEAT. OTHER TIMES UPON RESTART THE VEHICLE IS NORMAL BUT THE CHECK ENGINE LIGHT REMAINS ON FOR A DAY OR SO. WHEN TAKEN TO THE DEALERSHIP THEY STATED NOTHING WAS WRONG WITH THE CAR AND THAT THEY CAN NOT CHECK HISTORICAL CHECK ENGINE LIGHT LOGS, AS THEY ARE NOT RETAINED. THE ISSUES HAVE BECOME MORE AND MORE FREQUENT AS TIME PASSES. THE VEHICLE HAS NOT YET FAILED COMPLETELY WHILE IN MOTION.

Mileage: 40,000

BOUGHT CAR NEW FROM AN AUTHORIZED JEEP DEALER. WITHIN A COUPLE OF MONTHS STARTED GETTING RECALL NOTICES. THE FIRST TIME, IT TOOK A WEEK TO RE-PROGRAM THE TRANSMISSION SOFTWARE BECAUSE THE DEALER'S SERVICE DEPARTMENT WAS OVERWHELMED. NO LOANER CAR PROVIDED. WAS TOLD BY DEALER THAT "THIS IS HOW THEY WORK THE "BUGS" OUT. "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE NOT RESOLVED. AT SIX (6) MONTHS TRANSMISSION WAS COMPLETELY REPLACED WITH NEW UNIT BY A DIFFERENT DEALER. TOOK ANOTHER WEEK TO COMPLETE, AND AS A "WARRANTY CLAIM" NO LOANER CAR PROVIDED. WAS TOLD BY DEALER THAT MOST OWNERS WERE GETTING ONLY TWO (2) MORE MONTHS USE OUT OF THIS MODEL. AND, THAT "CHRYSLER/JEEP WILL BE HAPPY TO GET THIS ONE BACK FOR RESEARCH AND DEVELOPMENT". "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE CONTINUED. AT 2.9 YEARS, JUST BEFORE WARRANTY EXPIRATION, "CHECK TRANSMISSION" SENSOR REPLACED AND REPROGRAMMED. "ABRUPT" GEAR SHIFTING AND "SLUGGISH" PERFORMANCE NOT RESOLVED. "GROWLING" AND "SIGHING"NOISES BEGAN JUST AFTER WARRANTY EXPIRATION (9/17) AND HAVE BECOME MORE PRONOUNCED. LATEST ISSUE IS THAT THE TRANSMISSION SEEMS TO "FALL OUT OF GEAR" CAUSING SUDDEN AND UNEXPECTED STOPPING OF THE VEHICLE WHEN SLOWING AT RED LIGHT OR "STOP" SIGN.

SHIFTING AND JERKING PROBLEMS SINCE WE BOUGHT IT NEW, DEALER ALWAYS SAID SOFTWARE UPGRADE AND HAS DONE SEVERAL. FINALLY THE JEEP MADE LOUD BANG GOING ACROSS INTERSECTION OF ROAD AND CAR ALMOST HITTING US. JEEP IS BACK IN GARAGE AND DEALERSHIP SAYS POWER TAKE OFF UNIT NEEDS TO BE REPLACE. NEVER OWN OR BUY JEEP PRODUCT.

Mileage: 58,000

GEARS ARE UNREASONABLY DIFFICULT TO SHIFT WHEN PARKED ON A HILL. TRANSMISSION SLIPS OUT OF GEAR. WHILE ON THE FREE WAY AT APPROXIMATELY 60 MPH THE CAR LOSES THE ABILITY TO DELIVER POWER.

Mileage: 6,000

FIRST THE REAREND WENT OUT AT 75000 MILES THEN THE TRANSMISSION WENT OUT 79000 MILES ON THE HWY AND I ALMOST GOT REARENDED. THIS VEHICLE HAS BEEN ONE ISSUE AFTER THE OTHER. THERE IS ALSO A WOBBLE IN THE FRONT END.

Mileage: 79,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE TRANSMISSION INDEPENDENTLY SHIFTED INTO A LOWER GEAR WITHOUT WARNING. THE REVERSE GEAR COMPLETELY FAILED TO FUNCTION AND THE VEHICLE WAS TOWED TO BRANDYWINE CHRYSLER JEEP DODGE RAM (3807 KIRKWOOD HWY, WILMINGTON, DE 19808, (302) 998-2271). THE DEALER PROVIDED FURTHER DIAGNOSTIC TESTING AND REPLACED THE TRANSMSSION ASSEMBLY. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL INDEPENDENTLY TURNED LEFT WHEN THE CONTACT WAS ATTEMPTING TO TURN RIGHT. THE WHEELS WERE OUT OF DIRECTION WHEN THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO (KEFFER CHRYSLER JEEP DODGE RAM, 8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (877) 406-5245) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER AUTHORIZED A LOANER VEHICLE FOR THE DEALER TO FURTHER DIAGNOSE THE FAILURES. THE DEALER STATED THAT THE ELEMENT WAS OUT ON THE BATTERY AND THE MANUFACTURER COVERED THE REPLACEMENT OF THE BATTERY. THE CONDITION OF THE VEHICLE WAS STILL UNSTABLE. THE MANUFACTURER PROVIDED A CASE MANAGER, BUT THERE WAS NO PERMANENT SOLUTION YET. THE APPROXIMATE FAILURE MILEAGE WAS 100.

Mileage: 100

WHILE DRIVING IN A 50 MPH ZONE ON A MAJOR ROADWAY IN THE TOWN I RESIDE IN MY VEHICLE DECIDED IT NO LONGER WANT TO GO. EVEN WITH MY FOOT ON THE GAS PEDAL I COULD SEE THE NEEDLE FOR REVS MOVING WHEN I PUSHED THE PEDAL, BUT THE CAR WOULDN'T MOVE. I TOOK MY FOOT OFF THE GAS AND TRIED THE PEDAL AGAIN. SAME RESULT THE CAR WOULD REV BUT NOT GO ASIDE FROM A STUTTERING /LIGHT JERKING, ALMOST AS IF IT DIDN'T WANT TO CHANGE GEARS. I HAVE HAD ROUGH SHIFTS FROM THE DAY WE DROVE THIS OFF THE LOT. I WAS TOLD TIME AND TIME AGAIN THAT IT WAS PART OF THE BREAK IN PERIOD AND THERE WERE NO CODES SPITTING OUT UNTIL THIS PAST SUMMER WHERE I GOT THE SERVICE SHIFTER PROBLEM A SECOND TIME THAT WAS ACCOMPANIED WITH SERVICE 4 WHEEL DRIVE. I NEVER HAVE USED THIS VEHICLE OFF ROAD AND MAYBE TWICE FOR VIRGINIA SNOW. I TOOK IT TO THE DEALERSHIP AND THERE WAS A RECALL, WHICH THEY HAVE FIXED. BUT NOW WE ARE BACK TO THE SAME SYMPTOMS ONLY NOW THE VEHICLE WANTS TO STOP FORWARD MOTION WHILE DRIVING. IT IS AT THE DEALERSHIP AND THEY ARE SAYING IT WAS A WIRING ISSUE. THIS VEHICLE IS NOT SAFE. HOW MANY PEOPLE NEED TO BE IN THIS VEHICLE BEFORE AN ACCIDENT HAPPENS. LUCKILY FOR ME I WAS THE ONLY CAR ON THAT SECTION OF THE ROAD BUT IF I WASN'T I WOULD HAVE BEEN REAR ENDED ESPECIALLY DURING RUSH HOUR.

Mileage: 52,000

I RECENTLY PURCHASED A USED 2015 JEEP CHEROKEE LATITUDE. WHEN I AM AT A COMPLETE STOP AND TRY TO TAKE OFF IT STALLS TO SHIFT INTO SECOND GEAR AND THEN IT JERKS. THIS IS VERY DANGEROUS WHEN ENTERING INTO AN INTERSECTION.

Mileage: 62,000

VEHICLE LOSES POWER WHILE DRIVING. APPEARS TO BE SHIFTING TO NEUTRAL AND REQUIRES DRIFTING TO BREAKDOWN LANE AND RESTARTING. WHEN POWER IS LOST INSTRUMENT PANEL READS SERVICE TRANSMISSION, SERVICE ABS, AND SERVICE PARKING BRAKE. NOT ENOUGH DATA FOR A PATTERN; ERROR HAS OCCURED DURING MOMENTS OF AGGRESSIVE GEAR CHANGING (MOUNTAINS) AND USING CRUISE CONTROL ON THE HIGHWAY.

Mileage: 50,000

I JUST GOT MY VEHICLE IN APRIL 13, 17 MY VEHICLE SHUT COMPLETELY OFF WHILE AT THE STREET LIGHT AND IT DOES THIS WHEN EVER IT FEELS LIKE IT AND WHEN EVER I TURN MY VEHICLE ON SOMETIMES MY INSIDE DASHBOARD OR RADIO LIGHTS WON'T COME ON AND IT'S STILL TRYING TO BE FIXED THIS IS RIDICULOUS

Mileage: 25,000

SERVICE TRANSMISSION CAME ON AFTER I PURCHASED THIS CAR 3 DAYS AGO WITH 47K MILES. AS I SLOWED TO A STOP COMING OFF THE HIGHWAY THE CAR VIBRATED VIOLENTLY REPEATEDLY AND THEN CUT OFF. IT TOOK 3 TRIES TO FINALLY TURN THE VEHICLE ON AND IT CONTINUED TO HAVE THE SAME ISSUE. AT ONE POINT I WAS HAVING TO THROW THE CAR IN NEUTRAL TO GET IT TO STOP JERKING AS I DECELERATED. THAT CREATED A WHOLE OTHER PROBLEM BECAUSE I THEN WHEN I SHIFTED BACK INTO DRIVE I HAD NO ACCELERATION CONTROL. I HAD TO ROLL OFF THE ROAD, THROW IT INTO PARK, KILL THE ENGINE, AND RESTART THE CAR TO GET BACK CONTROL OF THE ACCELERATOR. VERY SCARY AND UNSAFE!

Mileage: 47,300

VEHICLE RPMS REV UP TO 4000-5000 WHEN GOING DOWN HILLS ON CITY STREETS GOING 15-20MPH. VEHICLE RANDOMLY ACCELERATES WHEN NOT HITTING GAS AND VEHICLE NOT ON CRUISE CONTROL. VEHICLE JERKS WHEN CHANGING GEARS. VEHICLE ALSO STUDDERS WHEN PULLING OUT ON CITY STREETS. PURCHASED THE VEHICLE ON OCTOBER 21, 2017 WITH 34,000 MILES. TOOK VEHICLE TO CERTIFIED JEEP MECHANIC ON NOVEMBER 6, 2017 WITH MY COMPLAINT. THEY STATED THE TRANSMISSION NEEDED TO BE 'FLASHED'. I PICKED THE VEHICLE BACK UP AT 4:30PM. AFTER LEAVING IT IMMEDIATELY STARTED DOING THE SAME THING. WHEN APPROACHING A STOP LIGHT ON A CITY STREET AS I BEGAN TO SLOW DOWN THE VEHICLE SHUT COMPLETELY OFF IN THE MIDDLE OF THE ROAD. I TOOK THE VEHICLE STRAIGHT BACK TO THE MECHANIC AND TOLD THEM WHAT HAPPENED. THEY GAVE ME A RENTAL VEHICLE AS THEY WERE CLOSING AND DIDN'T HAVE TIME TO INVESTIGATE THE PROBLEM. I PICKED THE VEHICLE BACK UP ON NOVEMBER 7, 2017. THEY STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS VEHICLE IS VERY UNSAFE AS IT RANDOMLY ACCELERATES AND CUTS OFF RANDOMLY WHILE DRIVING. JEEP NEEDS TO RECALL THIS MODEL BEFORE SOMEONE GETS KILLED. EVERY TIME I DRIVE THIS VEHICLE I AM WORRIED IT'S GOING TO CAUSE AN ACCIDENT. I'VE OWNED THE VEHICLE FOR ONLY THREE SHORT WEEKS AND I'VE ALREADY HAD IT IN THE SHOP TWICE. I HAVEN'T EVEN MADE MY FIRST PAYMENT.

Mileage: 35,000

THE VEHICLE ACCELERATES WHEN I AM TRYING TO SLOW DOWN. THIS HAPPENED TOP ME WHILE DRIVING IN MY NEIGHBORHOOD AND HAPPENED TO ME WHILE DRIVING DOWN THE HIGHWAY. ALMOST CAUSED ME TO HIT ANOTHER VEHICLE. HAD THIS ISSUE BEFORE WHEN CAR WAS ALMOST BRAND NEW, TOOK IT TO THE DEALERSHIP AND THEY FLASHED THE SYSTEM. SAID IT WAS A RECALL. CAR DROVE FINE FOR A WHILE BUT NOW I AM HAVING THE SAME ISSUE AGAIN.

Mileage: 55,000

THE VEHICLE TRANSMISSION SHIFT QUALITY IS ERRATIC! OCCUPANTS EXPERIENCE LURCHING AND BUCKING SENSATION AT LOW SPEEDS IN BOTH FORWARD AND REVERSE MOTIONS. THIS RESULTS IN A POTENTIAL SAFETY CONCERN FOR PEDESTRIANS IN ADDITION TO AN UNSAFE AND UNCOMFORTABLE RIDE IN THE VEHICLE. AN UNMISTAKEABLE CONSEQUENCE IS THE IMPAIRMENT IN VALUE OF THIS VEHICLE IN REFERENCE TO RESALE. THE DEALERSHIP HAS ATTEMPTED TO REMEDY THE STATED ISSUE ON SEVERAL OCCASIONS WITH NO SUCCESS. THE DEALERSHIP HAS ALSO ON MULTIPLE OCCASIONS STATED THAT FUTURE SOFTWARE UPGRADES WILL ALLEVIATE THE SHIFT QUALITY ISSUE OF THIS 9-SPEED AUTOMATIC TRANSMISSION BUT HAS YET TO DELIVER ANY SUCH REMEDY. PLEASE ADVISE! *JS

Mileage: 10,000

THE DEALERSHIP ATTEMPTED TWO SOFTWARE UPDATES AND TOLD ME THEY COULDN'T FIX IT WHEN I WENT BACK THE THIRD TIME FOR THE TRANSMISSION NOT SHIFTING PROPERLY. I ALSO HAD A CLUNKING NOISE IN THE FRONT END THAT WAS FIXED WITH THE NOISE RETURNING SHORTLY AFTER THE WARRANTY EXPIRING. THE VEHICLE CONTINUES TO MISS DOWNSHIFTS AND DOES NOT SHIFT PROPERLY WHEN TRYING TO ACCELERATE.

Mileage: 38,000

DRIVING DOWN THE FREEWAY AND I SUDDENLY HAVE NO POWER. I COULD PUSH THE THROTTLE PEDAL TO THE FLOOR WITH NO RESPONSE. I HAD TO MAKE IT ACROSS MULTIPLE LANES OF TRAFFIC GOING 75MPH AND PULL TO THE SHOULDER. I TRIED RESTARTING AND IT SHUTTERED AND DIED, TWICE. LET IT SIT FOR A MIN AND THEN IT RESTARTED. IT HAPPENED 2 DAYS LATER. THIS TIME I WAS PULLING AWAY FROM A STOP SIGN AND I HAD NO THROTTLE RESPONSE. I SLAMMED THE GAS PEDAL TO THE FLOOR AND IT SHUTTERED AND GOT POWER AGAIN.

Mileage: 73,000

TRANSMISSION HAS FAILED 3 TIMES IN THE LAST 2 MONTHS. ONCE IT FINALLY ENABLED ME TO PUT IT IN DRIVE IT WOULD NOT SHIFT GEARS RIGHT. THE HIGHEST IT WOULD GO IS 3RD OUT OF 9. IT JERKS FORWARD ON ALL GEAR CHANGES. THE SERVICE TRANSMISSION WARNING KEEPS FLASHING. PRIOR TO THIS THE AUTO START /STOP FEATURE FAILED TO FUNCTION. THE LOCAL JEEP DEALER HAS TRIED TO REPAIR THIS 3 TIMES FOR US. WE ARE THE 2ND OWNER. THE FIRST OWNER HAD THE SAME ISSUES. THE ORIGINAL OWNER HAD THE TRANSMISSION REPLACED. WE WERE NEVER TOLD OF THE LEMON "BUY BACK" WHEN WE BOUGHT THE CAR.

Mileage: 31,000

TRANSMISSION SKIPS AND LURCHES FORWARD DIFFERENTLY THAN EXPECTED. SHIFTS VERY HARD AT TIMES WITH A AUDIBLE CLUCK UNDER THE CAR.

Mileage: 39,875

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 7 MPH, THE VEHICLE SURGED FORWARD INDEPENDENTLY. IN ADDITION, THE VEHICLE HESITATED TO ACCELERATE ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE VEHICLE DOWNSHIFTED HARD FROM SECOND TO THIRD GEAR AND THE RPMS INCREASED RAPIDLY. CHARLIE'S DODGE CHRYSLER JEEP RAM IN MAUMEE, OHIO WAS MADE AWARE OF THE FAILURE AND PROVIDED THE FOLLOWING SERIES OF REPAIRS: THE WATER PUMP WAS REPLACED, BOTH FRONT AXLES WERE REPLACED, THE TRANSMISSION SOFTWARE WAS UPGRADED, THE VALVE BODY WAS REPLACED, AND THE FRONT PASSENGER SIDE CV JOINT WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32656386. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

EXTREMELY ROUGH SHIFTING FOR THE FIRST 3 OR 4 GEARS. SHUTTERING BETWEEN GEARS IF I SLOW DOWN AND SPEED BACK UP IN TRAFFIC. IF I COME TO A COMPLETE STOP AND BEGIN TO ACCELERATE THE FIRST GEAR IS A VERY HARD JERK. ITS GETTING SEEMINGLY WORSE THE LONGER I DRIVE IT AND ITS BECOMING VERY DANGEROUS TO DRIVE IN TRAFFIC. I PURCHASED THE VEHICLE IN FEBRUARY 2017 AND HAD IT LOOKED AT IN MARCH OF 2017. OVERLAND PARK JEEP DEALERSHIP DID A "SOFTWARE UPDATE" AND SENT ME ON MY WAY. THIS WAS NO HELP. I'VE CALLED MULTIPLE TIMES AND THEY SAY THERE'S NO ISSUES OR UPDATES AVAILABLE. TOOK IT IN AGAIN IN SEPTEMBER 2017 AND ANOTHER "SOFTWARE UPDATE" WAS DONE. STILL NO CHANGE. ITS THERE NOW AND THEY ARE TELLING ME THAT THEY'VE BEEN DRIVING IT FOR 3 DAYS AND ITS "NOT ACTING UP" . SO I ASKED WHAT I SHOULD DO WHEN I PICK IT UP AND ITS STILL HAPPENING. THEY SAID "I GUESS BRING IT BACK". ITS SO UNSAFE AND IT SEEMS LIKE THEY THINK I HAVE NOTHING BETTER TO DO THAN BRING THE CAR IN AND RENT A CAR.

Mileage: 22,000

MY JEEP CHEROKEE HAS THE 9 SPEED TRANSMISSION. I WENT TO START THE CAR IT TOOK SEVERAL TIMES TO START WHEN IT DID THE CAR DROPPED HARD INTO GEAR AND ALL OF THE SERVICE TRANS LIGHTS CAME ON AND IT WAS VERY DIFFICULT TO GET HOME AS THE CAR WAS HAVING A VERY HARD TIME GETTING INTO GEAR AND STAYED IN 2 WHEEL DRIVE MODE. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY TOLD ME MY DRIVE TRAN WARRANTY COVERED THE COST AND I JUST NEEDED A SOFTWARE UPDATE. FOUR DAYS LATER I WAS DRIVING WITH MY HUSBAND AND 8 MONTH OLD BABY AND WHILE STOPPED AT A STOP SIGN THE CAR DIED AND AGAIN TOOK SEVERAL TIMES TO RESTART, ALL TRANS LIGHTS CAME ON AND COULD NOT GET INTO GEAR, WE HAD TO DRIVE SLOWLY HOME WITH OUR HAZARDS ON AND NEARLY GOT INTO AN ACCIDENT WHEN TRYING TO MERGE INTO TRAFFIC WHEN IT KEPT SLIPPING OUT OF GEAR.

Mileage: 390,000

RE-OCCURING PROBLEMS WITH THE TRANSMISSION. SLOW START IN FIRST, HANGS UP IN SECOND, ROUGH SHIFT INTO THIRD. HAVE ACTUALLY HEARD A 'CLUNK' NOICE WHILE DOWNSHIFTING. HAVE GONE TO THE DEALER 6 TIMES FOR DIAGNOSTICS AND UPDATES, BUT PROBLEMS PERSIST.

Mileage: 8,100

RANDOMLY THE VEHICLE FEELS AS IF SOMEONE IS HITTING THE CAR FROM THE FRONT END WHEN PUT INTO REVERSE DUE TO A VERY HARD SHIFT INTO REVERSE. RANDOMLY THE ELECTRICAL SYSTEM WILL SHUT OFF WHEN PARKED AND TURNING THE CAR ON. THE AUTO ON/OFF WILL RANDOMLY SHUT OFF WHILE DRIVING AND SOMETIMES THE VEHICLE WILL NOT START FOR SOME UNKNOWN REASON. I HESITATED REPORTING THIS THINKING THAT IT WAS PROBABLY JUST BAD LUCK BUT BECAUSE OF A CONVERSATION WITH A CO-WORKER WHO IS HAVING THE EXACT SAME PROBLEMS I THOUGHT THAT IT MAY BE A SYMPTOM OF A LARGER PROBLEM AND SOMETHING I SHOULD REPORT. IF THIS WERE TO HAPPEN WHEN DRIVING AT HIGHER SPEEDS IT COULD BE A DISASTER.

Mileage: 45,000

MY JEEP'S TRANSMISSION IN GEARS 1 AND 2 WILL SPORADICALLY HAVE ISSUES WITH HESITATIONS, STALLING, JERKING THE CAR FORWARD, AND LOUD CLUNK SOUNDS DURING SHIFTING. I WILL BE AT A STOP SIGN STOPPED, PUSH THE GAS TO GO AND IT WILL HESITATE FOR 1 SECOND, THEN JOLT FORWARD WHEN IT DECIDES TO MOVE. ONE INSTANCE I WAS DRIVING ON A CITY STREET AND WANTED TO GO FASTER, I PRESSED ON THE GAS AND IT ALL OF SUDDEN SEEMED TO HAVE STALLED OUT. GAS WAS NOT DOING ANYTHING FOR A GOOD 5 SECONDS. I WAS IN THE PROCESS OF TRYING TO GET OUT OF TRAFFIC AS MY SPEED WAS DECLINING AND THEN IT KICKED IN AND WENT. AS OF RECENT, IT HAS STARTED TO MAKE A LOUD CLUNK SOUND AND SLIGHT JERK WHEN MOVING FROM LOW GEARS WHILE IN MOTION. AGAIN THIS IS ALL SPORADIC. IT DOES NOT HAPPEN ALL THE TIME. I BROUGHT IT INTO TWO DIFFERENT DEALERSHIPS ABOUT THE ISSUE. THEY FLASHED THE ELECTRONIC COMPONENT BOTH TIMES. FLASHING SEEMED TO HELP FOR A FEW WEEKS, THEN IT SLOWLY WENT BACK TO THE SPORADIC BEHAVIOR. NOTE: THIS HAS BEEN OVER 3 YEARS, NOT ONCE SPECIFIC INSTANCE.

AT 47,351 MILES THE CYLINDER HEAD ON CYLINDER # 4 FAILED CAUSING THE ENGINE TO STALL AND RUN ROUGH. JEEP DEALER IS REPLACING IT UNDER A FACTORY WARRANTY

Mileage: 47,531

MY 2015 JEEP CHEROKEE TRAILHAWK TRANSMISSION SHUDDERS, CLUNKS AND HESITATES. SOME OF THE HESITATIONS HAVE LASTED 4 SECONDS WHICH IS DANGEROUS WHEN YOU'RE IN TRAFFIC AND PUSH THE GAS AND GET NO RESPONSE. THE HESITATION HAPPENS WHEN YOU'RE SLOWING DOWN FOR A TURN AND THEN PUSH THE GAS. THIS APPEARS TO BE IN THE THIRD TO SECOND GEARS. THE COMPUTER HAS BEEN FLASHED SEVERAL TIMES. THE DEALER ALSO DID SOMETHING TO THE TORQUE CONVERTER. THEN THE CHRYSLER REP HAD THE DEALER RESET THE COMPUTER BACK TO FACTORY SETTINGS AND SAID IT WAS WORKING ACCORDING TO DESIGN. IT ISN'T FIXED. IT STILL CLUNKS, SHUDDERS AND HESITATES BUT ONLY FOR 2 SECONDS NOW. THE PROBLEMS STARTED IN THE FIRST 10,000 MILES. I'LL INCLUDE 4 OF THE SERVICE RECORDS. I THINK THERE WERE 10 OR MORE VISITS.

Mileage: 10,096

TRANSMISSION IS INCONSISTENT IN GEARS 1-3. SOMETIMES HESITATES TO MOVE IN FIRST GEAR. ALL RECALLS HAVE DONE NOTHING TO ADDRESS ISSUES. JEEP DEALERSHIP HAS NO IDEA HOW TO FIX THE PROBLEM AND ADVISES IT'S ALL SOFTWARE ISSUES THAT THEY CAN'T FIX.

Mileage: 43,428

I PARKED THE JEEP AND TURNED IT OFF AND WHEN INSIDE FOR 10 MINUTES AND STARTED THE CAR TO LEAVE AND A BUNCH OF LIGHTS CAME ON LIKE SERVICE ENGINE AND DRIVE TRAIN. I PUT IT IN REVERSE AND A HUGE CLUNK FROM THE TRANSMISSION HAPPENED I BACKED UP AND PUT IT IN FORWARD AND A HUGE CLUNK HAPPENED AGAIN. IT SHOCKED THE WHOLE CAR. I WENT FORWARD AND IT BARLEY WOULD GO. IT TOOK ALONG TIME TO GET UP TO SPEED. IT KIND OF SHOOK AND WAS REALLY SCAREY. I BROUGHT IT TO THE JEEP DEALER AND BARELY MADE IT. THE GUY SAID THE TECHS WHERE ALL GONE FOR THE DAY. I COULDN'T LEAVE IT THERE SO I STARTED IT BACK UP AND IT WORKED FINE. THE CHECK ENGINE LIGHT WAS STILL ON THOUGH. THE NEXT DAY I STARTED IT UP AND THE LIGHT WAS OFF. IT WORKED FINE FOR 3 DAYS UNTIL IT ALL HAPPENED AGAIN THE SAME STUFF. SO I TURNED IT OFF AND STARTED IT 10 MINUTES LATER AND IT WAS FINE. IT IS A LEASED JEEP AND I AM GOING TO BRING IT IN THIS FRIDAY. I WANT THIS FIXED. I HAVE READ LOTS OF THE SAME PROBLEMS WITH 100S OF OTHER PEOPLE AND IT SOUNDS LIKE THEY ARE JUST GIVING PEOPLE THE RUN AROUND. THIS IS VERY UNSAFE AND I WANT A NEW JEEP OR A NEW TRANSMISSION. I DO NOT HAVE ANY TIME TO BE GOING BACK TO THE DEALERSHIP ALL THE TIME OR DO I WANT TO DIE IN A CAR ACCIDENT. THE NEXT THING THAT HAPPENS A THAT PEOPLE ARE SAYING IS THAT IT WILL SHIFT OUT OF GEAR ON THE FREEWAY AND LOTS OF PEOPLE HAVE ALMOST CRASHED BECAUSE OF THIS. THANK YOU PLEASE LET ME KNOW WHAT YOU WILL DO ABOUT THIS.

WHILE DRIVING ON THE FREEWAY AT 65MPH, THE CAR GAVE ME A "TRANSMISSION SERVICE" ALARM AND THEN THE CAR LOST POWER AND EVENTUALLY STOPPED. NO RESPONSE TO ACCELERATION AND EVENTUALLY TO STEERING CONTROL. I TURNED OFF THE ENGINE AND WAITED APPROXIMATELY 3 MINUTES, TURNED THE KEY AND THEN THE CAR STARTED AND WAS ABLE TO DRIVE IT WITH NO ISSUES. IT WAS A DANGEROUS SITUATION THAT COULD HAVE ENDED WITH CATASTROPHIC CONSEQUENCES. THE CAR WAS BOUGHT FROM OVERSEAS MILITARY SALES IN SICILY, ITALY AND THE INCIDENT OCCURRED IN SICILY.

Mileage: 15,000

WHILE ROLLING AT LOW SPEEDS, IT CAN TAKE SEVERAL SECONDS FOR THE JEEP TO DOWNSHIFT WHEN POWER IS APPLIED. THIS IS A WELL DOCUMENTED ISSUE WITH THE 9-SPEED TRANSMISSIONS IN THE FCA VEHICLES, AND WE HAVE HAD THE JEEP TO THE DEALERSHIP FOUR DIFFERENT TIMES COMPLAINING ABOUT HOW UNSAFE THIS IS. WHEN THE POWER IS NEEDED, ONE OF THESE DAYS, IT MAY DELAY TOO LONG, AND WE COULD GET IN A WRECK. A PERSON SHOULD NOT BE AFRAID TO DRIVE THEIR VEHICLE BECAUSE THEY DON'T FEEL THAT IT IS RELIABLE ENOUGH TO ACTUALLY ACCELERATE WHEN THE PEDAL IS PRESSED. FCA HAS RECENTLY ANNOUNCED THAT IT WILL BE REPLACING THE DOG CLUTCH IN THE TRANSMISSIONS WITH A STANDARD CLUTCH TO FIX THIS ISSUE GOING FORWARD, BUT THEY STILL NEED TO BE RESPONSIBLE FOR MAKING THE CARS THEY HAVE ALREADY SOLD WORK RELIABLY. THIS HAPPENED REGULARLY, SO THERE IS NO SINGLE EVENT DATE THAT I CAN EASILY STATE.

Mileage: 18,700

MY 2015 JEEP CHEROKEE TRAILHAWK HAS BEEN BACK AND FORTH TO THE DEALER FOR PROBLEMS I'VE HAD WITH ACCELERATION AND BRAKING. I'VE BEEN TRYING TO GET ON THE HIGHWAY AND STEP ON THE GAS WITH NO ACCELERATION. THERE ARE TIMES I'M TRYING TO STOP AND IT BUCKS ALMOST LIKE IT DOESN'T WANT TO STOP. IT'S BEEN BACK AND FORTH WITH COMPUTER UPDATES, ELECTRICAL COMPONENTS BEING UPDATED ETC. THIS ISSUE IS STILL OCCURRING. THIS ISSUE HAPPENS WHEN GOING UP HILLS, DOWN HILLS, ON STRAIGHT AWAYS ETC. IT CAN HAPPEN WHEN STARTING FROM A COMPLETE STOP OR JUST WHEN ACCELERATING WHILE THE VEHICLE IS ALREADY IN MOTION. I DO HAVE RECEIPTS AS TO WHAT THEY HAVE REPLACED IF NEEDED. THIS ISSUE IS STILL OCCURRING.

Mileage: 30,000

TAKATA RECALL- I HAD A RECALL DONE ON MY VEHICLE. IT NO LONGER ACCELERATES PROPERLY. WHEN AT A STOP, WHEN THE ACCELERATOR IS PUSHED THE VEHICLE TAKES SECONDS TO MOVE AND THEN JERKS FORWARD.

Mileage: 36,110

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE RPMS INCREASED RAPIDLY WHILE ATTEMPTING TO SWITCH GEARS. JIM BURKE DODGE CHRYSLER JEEP RAM OF BURMINGHAM, ALABAMA WAS MADE AWARE OF THE FAILURE AND COULD NOT DUPLICATE THE FAILURE. THE DEALER PERFORMED A SOFTWARE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE TRANSMISSION FAILURE. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 65 MPH, THE "POWER STEERING OFF" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. ON ANOTHER OCCASION, WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER. THE CONTACT PULLED OVER TO THE LEFT SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE POWER STEERING ISSUE AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Mileage: 5,000

FOR THE FOURTH TIME, MY 2015 JEEP CHEROKEE LOCKED UP THE PARK BRAKE, AND THE ELECTICAL COMPONENTS ALL BEGIN TO OPERATE SPORATICALLY WITHOUT BEING TURNED ON. THE INSTRUMENT GAUGES ALL START FLASHING, THE WIPERS START SWIPING, THE DISPLAY SCREEN BEGINS FLASHING ON AND OFF, THE PRNDL STARTS FLASHING AND BECOMES UNRESPONSIVE, AND THE INSTRUMENT PANEL BEGINS DISPLAYING MULTIPLE ERROR MESSAGES, AS IF THEY CAR HAS BECOME POSSESSED. THE SCARIEST PART IS WHEN THE PARK BRAKES LOCKS UP, NO MATTER WHAT SPEED YOU ARE TRAVELLING AT. THE CAR WAS IN MOTION TWICE WHEN THE CAR MALFUNCTIONED AND LOCKED UP, AND JUST YESTERDAY WAS SITTING IN A MCDONALD'S DRIVE THROUGH WHEN THE SAME THING HAPPENED. MY WIFE IS NOW TERRIFIED TO DRIVE THIS CAR ANYMORE AFTER FOUR TIMES OF THE SAME ISSUE. OUR FEAR IS THIS IS GOING TO HAPPEN ON A CROWDED FREEWAY, AND A SEMI BEHIND US WILL NOT BE ABLE TO AVOID HITTING US BECAUSE OUR PARK BRAKE HAS LOCKED UP. THERE ARE OTHER COMPLAINTS OF THIS SAME ISSUE WITH OTHER JEEP OWNERS ON THE INTERNET. I CANNOT AFFORD TO JUST TRADE THIS IN FOR ANOTHER VEHICLE...I NEED SOME HELP GETTING THIS RESOLVED SO MY FAMILY ISN'T IN JEOPARDY JUST KEEP DRIVING THIS VEHICLE THE DEALER CANNOT SEEM TO PERMANENTLY FIX.

Mileage: 29,008

SOMETIMES, WHEN THE TRANSMISSION SHIFTS INTO 3RD GEAR (AROUND 32 MPH), IT DOES A VERY HARD SHIFT AND THERE IS A NOTICEABLE CLUNKING NOISE THROUGHOUT THE CAR.

Mileage: 26,000

WHEN I WAS LOOKING AT VEHICLES, THE PRIMARY ITEMS I WANTED IN THE NEW VEHICLE WAS A SIX CYLINDER ENGINE SO THAT WE WOULD HAVE THE PICK-UP NEEDED FOR EXTENSIVE HIGHWAY DRIVING. THE ISSUES EXISTED SINCE IT WAS NEW BUT I HAVE ACTUALLY BECOME CONCERNED FOR MY SAFETY IN THIS VEHICLE; WE ONLY DRIVE IT WHEN WE ABSOLUTELY HAVE TO (IE. BOTH OF US IN THE HOUSEHOLD HAVE TO GO TO WORK). THE ENGINE IS THE 6 CYLINDER WITH THE 9 SPEED TRANSMISSION. THIS ENGINE HAS INTERMITTENT ISSUES WHERE THE VEHICLE HESITATES, LURCHES, AND JUMPS. SOMETIMES WHEN ACCELERATING FROM A FULL STOP, IT HESITATES SEVERAL SECONDS, AND THEN WHEN IT DOES RESPOND THE TIRES SQUEAL AND THE VEHICLE LURCHES FORWARD FROM THE TRANSMISSION NOT ENGAGING AS IT SHOULD. SOMETIMES IT IS A MILDER RESPONSE WHERE IT IS JUST A HESITATION DUE TO DELAYED SHIFTING. MORE RECENTLY, NOW THE ENGINE IS NOT DOWNSHIFTING AND THE ENGINE REVS AND DOESN'T WANT TO DOWNSHIFT. I NO LONGER FEEL SAFE DRIVING THIS BECAUSE IT IS SO ERRATIC AND I CONSTANTLY WONDER WHAT IT IS GOING TO DO NEXT. EVERY TIME WE TAKE IT TO THE JEEP DEALER, THEY UPDATE THE COMPUTER AND SEND US ON OUR WAY. THE SOFTWARE UPDATES DO NOT HELP. WE HAVE ASKED THEM TO DRIVE IT AND THEY HAVE TOLD ME THEY DON'T EXPERIENCE ANYTHING WRONG. IT WASN'T UNTIL WE WENT TO WRITE THIS LETTER THAT WE REALIZED THAT THE SERVICE ORDERS DON'T RECORD THE FACT THAT WE HAVE ASKED THE JEEP DEALER TO LOOK AT THIS ISSUE EVERY TIME IT HAS BEEN IN THE SHOP WITH THEM. WHICH INDICATES TO US THAT JEEP IS TRYING TO HIDE FROM THIS ISSUE. THE AMAZING THING IS THAT IF YOU GO ONLINE AND START RESEARCHING ISSUES WITH THE JEEP ENGINE THAT HAS THE 9 SPEED TRANSMISSION, THOUSANDS OF PEOPLE ARE HAVING THE SAME PROBLEMS AS WE ARE HAVING. THE SAD THING IS JEEP CONTINUES TO MAKE THE ENGINE WITH THE 9 SPEED TRANSMISSION AND THE ISSUES DON'T SEEM TO BE FIXED. TO ME THAT IS BLATANT DISREGARD FOR THE CONSUMER.

Mileage: 3,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE CHECK TRANSMISSION AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE DECELERATED TO 45 MPH. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (METRO JEEP LOCATED AT 650C MEMORIAL DR CHICOPEE, MA 01020 877-220-8331) WHERE IT WAS DIAGNOSED THAT AN UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32118538. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 25,240.

Mileage: 25,240

WHIE DRIVING I NOTICED SHIFTING WAS PRONOUNCED. TOOK JEEP FOR SERVICING. TRANSMISSION LIGHT CAME ON AT SERVICE STATION , THEY ORDERED ME A RENTAL CAR AND HAD MY CAR FOR 5 DAYS. SAID THEY PUT TRANSMISSION MODULE ON, ONE WEEK LATER I WAS IN A PARKING LOT I PUT MY CAR IN REVERSE AND HEARD LOUD CLUNK, SERVICE TRANSMISSION LIGHT CAME ON AND STAYED ON. I TOOK IT BACK TO SERVICE PROVIDERS AND IT IS STILL THERE.I HAVE A RENTAL CAR AGAIN

Mileage: 27,500

ALL OF MY PROBLEMS STARTED AUGUST 30, 2016 IN NATIONAL CITY CALIFORNIA. I WENT OUT AND STARTED MY CAR FOR A TRIP BACK TO YUMA, AS I PUT IT IN TO DRIVE I GOT THREE LOUD NOISES LIKE THE CAR HAD BEEN HIT WITH A SLEDGEHAMMER, I ALSO HAD A LOSS OF POWER. I HAD IT TOWED INTO ????? CHRYSLER WITH TRANSMISSION PROBLEMS. THREE DAYS LATER THEY TOLD ME I HAD A BAD ONE-YEAR OLD BATTERY. BY THE TIME I GOT OUT OF THERE IT COST ME OVER $500. THE BATTERY DID NOT SOLVE THE PROBLEM. I DID NOT HAVE THE NOISE ANYMORE BUT I HAD SHIFTING PROBLEMS. (36294 MILES) MY FIRST TIME IN THE SHOP AT ?????? WAS OCTOBER 11, 2016. FOLLOWED BY FIVE MORE TIMES. AS OF NOW IT HAS BEEN IN THE SHOP 19 DAYS FOR TRANSMISSION PROBLEMS. NOT MAKING ANY PROGRESS. LAST TIME IN I TOOK THE DRIVE WITH THE TRANSMISSION TECH. I FELT A LITTLE INSULTED. I BROUGHT HIM UP TO DATE OF WHAT HAS BEEN HAPPENING IN THE PAST. I TOLD HIM THE PROBLEM WE ARE HAVING NOW IS LOSS OF POWER AND HARD SHIFTING TAKING OFF FROM STOP LIGHTS AND STOP SIGNS. I TOLD HIM I DID NOT HAVE ANY PROBLEMS AT HIGHWAY SPEEDS. THE TEST DRIVE CONSISTED OF A HIGH-SPEED RUN DOWN 32ND ST. I POINTED OUT TO HIM A COUPLE OF HARD SHIFT HIS REPLY WAS THIS IS NORMAL FOR A NINE-SPEED TRANSMISSION. I HAVE TALKED TO A LOT OF PEOPLE THAT HAVE NINE SPEEDS AND I TOTALLY GOT TO DISAGREE THAT THAT IS NORMAL.

Mileage: 36,294

AT 17,000 MILES, I STARTED HAVING ISSUES WITH MY CHEROKEE. THE FIRST TIME THE ENGINE OF THE VEHICLE STALLED ON ME, I WAS ON MY WAY TO WORK. I POWERED OFF THE ENGINE AND IT SUCCESSFULLY RESTARTED AFTER ONE ATTEMPT. I BROUGHT IT TO MY DEALERSHIP LATER THAT DAY TO FIND OUT I WAS "OUT OF OIL", THIS WAS ROUGHLY 2500 MILES INTO MY MOST RECENT OIL CHANGE (WHICH IS PROJECTED FOR 5000 MILES). I WAS DISAPPOINTED, DUE TO THE VEHICLE BEING A YEAR OLD. THE DEALERSHIP ADDED SOME OIL AND I WAS ON MY WAY. SHORTLY AFTER, I STARTED NOTICING THE ENGINE WOULD REV TO HIGH RPM'S WHEN THE VEHICLE WAS STATIONARY, THE RPM'S WOULD INCREASE DRASTICALLY WHEN BREAKING, THE VEHICLE WOULD JUMP BETWEEN GEARS 1-3, MAKING INCREASING YOUR SPEED EXTREMELY DIFFICULT AS YOU NEVER KNEW WHEN THE VEHICLE WOULD ACTUALLY TAKE OFF. MY DEALERSHIP WAS "UNABLE TO DUPLICATE " THIS ISSUE, AND I WAS SENT ON MY WAY. FAST FORWARD 9 MONTHS, AND MY VEHICLE DIES ON ME AS I AM LEAVING WORK. HOWEVER, THIS TIME, IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. I WAS FINALLY ABLE TO START IT BY PUTTING MY FOOT ON THE GAS, AND ANY TIME I TOOK MY FOOT OFF OF THE GAS, THE ENGINE WOULD STALL. I DROVE WITH TWO FEET TO THE DEALERSHIP THAT DAY, AND FOUND OUT ONCE AGAIN I WAS "OUT OF OIL". THE DEALERSHIP RECOMMENDED AN "OIL CONSUMPTION TEST", WHICH MEANS BRINGING YOUR VEHICLE TO THE DEALERSHIP AT VARIOUS MILE MARKERS (500,1000, 2000, 2000). AT THIS TIME, THEY WOULD CHECK THE OIL LEVELS AND REFILL ANY LOST OIL. THROUGH THIS, I FOUND OUT MY VEHICLE WAS "BURNING THROUGH" 1 QUART OF OIL EVERY 666.67 MILES. CHRYSLER GUIDELINES SAY A VEHICLE OF MY SPECIFICATIONS SHOULD USE 1 QUART IN 2000 MILES. THIS VEHICLE IS A BEAUTIFUL DEATH TRAP ON WHEELS, AND SUCH A DISAPPOINTMENT TO JEEP LOVERS EVERYWHERE. STAY AWAY.

Mileage: 17,000

WHILE DRIVING FROM A COLD START, THE CAR WOULD SUDDENLY STALL AND A MESSAGE WOULD POP-UP INDICATING "SHIFT TO P AND SELECT DESIRED GEAR" ALONG WITH THE BATTERY LIGHT INDICATOR. THE CAR WOULD THEN NEED TO BE SHIFTED INTO PARK AND ATTEMPT TO RESTART, WHICH WOULD TAKE AT LEAST 2 RESTARTS BEFORE THE CAR WOULD START. THIS OCCURRED WHILE DRIVING, FIRST ON A SUBURBAN STREET AND THEN ON THE HIGHWAY.

Mileage: 68,000

VEHICLE WILL NOT START. SAYS TO SERVICE TRANSMISSION AND PARK BRAKE.

Mileage: 43,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND AND ROLLED BACK IN REVERSE. THE CHECK ENGINE AND SERVICE TRANSMISSION INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PERKINS MOTORS LOCATED AT 1205 MOTOR CITY DR COLORADO SPRINGS, CO 80905) WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TRANSMISSION JERKS AND DOES NOT SHIFT PROPERLY AND SHIFTS TO NEUTRAL RANDOMLY. HAVE HAD THE SOFTWARE UPDATED MULTIPLE TIMES.

THIS VEHICLE SHIFTS EXTREMELY ROUGHLY INTO FIRST GEAR, BOTH FROM A STANDSTILL AND WHEN SHIFTING INTO FIRST FROM REVERSE. IT HAS BEEN TO THE DEALERSHIP ON 5 DIFFERENT OCCASIONS AND IN SPITE OF SOFTWARE UPDATES, THE PROBLEM PERSISTS. SINCE SOME VEHICLES WITH THIS SAME TRANSMISSION HAVE BEEN REPORTED TO SUDDENLY SHIFT INTO NEUTRAL WHILE DRIVING DOWN THE FREEWAY, I AM VERY CONCERNED. JEEP IS AWARE OF THE PROBLEMS WITH THIS 9 SPEED TRANSMISSION YET SEEMS INCAPABLE OF COMING UP WITH A SOLUTION TO FIX IT.

Mileage: 60

DRIVING MY VEHICLE OVER THE WEEKEND WHILE IN MOTION ON A CITY STREET MY VEHICLE TURNED OFF AND THEN TURNED BACK ON, THE VEHICLE TURNED COMPLETELY OFF NO POWER COULD NOT DO ANYTHING THE VEHICLE TURNED ON AND WAS ABLE TO CONTINUE DRIVING. WHERE MY FAMILY AND I WERE EXTREMELY NERVOUS THE REMAINDER OF THE TIME WHILE DRIVING HOME. THANK GOD I WAS NOT DRIVING ON A BUSY HIGHWAY WHERE THIS PROBLEM COULD HAVE CAUSED AN ACCIDENT WHERE MY FAMILY AND MYSELF COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE COULD HAVE KILLED SOMEONE IN MY VEHICLE OR ANY OTHER VEHICLE DUE TO AN ACCIDENT. WHEN THE VEHICLE TURNED ON AGAIN THE CHECK ENGINE LIGHT CAME ON AND THE START AND STOP SYSTEM LIGHT CAME ON ADVISING TO HAVE THE SYSTEM CHECKED, THE REST OF THE TIME THE VEHICLE WAS BEING DRIVEN HOME IT CONSTANTLY SOUNDED LIKE IT WAS GOING TO LOOSE POWER AND TURN OFF.

Mileage: 19,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED APPROXIMATELY TO 2,000 RPMS WHEN ATTEMPTING TO DECELERATE. AS A RESULT, THE VEHICLE SURGED FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO AVOID THE ACCELERATION AND MAKE THE VEHICLE DECELERATE INSTEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LEVANON JEEP CHRYSLER DODGE RAM) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPROGRAMMED. THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,968. ...UPDATED 11/15/17 *BF THE CONSUMER STATED THE DEALER ADVISED THE CONSUMER WOULD GET USED TO THE VEHICLE'S DEFECT. *JS

Mileage: 51,968

THE SERVICE TRANSMISSION MESSAGE CAME ACROSS THE SCREEN AND THE VEHICLE LOST ABILITY TO ACCELERATE. THIS OCCURRED ON AN INTERSTATE AT 72 MPH IN THE FAST LANE.

Mileage: 34,280

NEAR ACCIDENT. MY CHEROKEE GOT STUCK IN FOURTH GEAR OR HIGHER. WHEN I STOPPED AND TRIED TO GO AGAIN, IT CREEPED VERY SLOWLY UNTIL IT REACHED 40MPH. THIS WAS DURING RUSH HOUR TRAFFIC. IF STOPPED ON A HILL, IT WOULD ROLL BACKWARDS. VERY DANGEROUS. THE RPM'S FREQUENTLY WENT HIGH BEFORE SHIFTING. I JUST BOUGHT THIS A MONTH AGO. NOTICED HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THE SAME ISSUE. TRANSMISSION PROBLEMS. MANY PEOPLE GETTING NEW TRANSMISSION AFTER LONG BATTLES WITH THE DEALER AND PUT IN DANGEROUS DRIVING CONDITIONS. SOME WITH CHILDREN IN THE CAR. JEEP IN SHOP ALREADY. HELP!

Mileage: 26,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND DECELERATED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WHITTEN BROTHERS OF ASHLAND LOCATED AT 11409 WASHINGTON HWY, ASHLAND, VA 23005; (888) 459-1066), BUT NO FAILURES WERE FOUND WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-247-9753 AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. CASE NUMBER: 31826079 WAS PROVIDED. THE FAILURE MILEAGE WAS 30,700. THE VIN WAS NOT AVAILABLE.

Mileage: 30,700

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ABOVE 30 MPH, THE VEHICLE FAILED TO SHIFT CORRECTLY AND MOVED SLUGGISHLY. THE SERVICE SHIFTER MESSAGE DISPLAYED AND THE GEAR SHIFTER INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AT AUTO PLAZA CHRYSLER DODGE JEEP RAM DE SOTO (LOCATED AT 128/30 MO-21, DE SOTO, MO 63020, (636) 337-7777). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,500.

Mileage: 39,500

TRANSMISSION WENT OUT IN THE MIDDLE OF AN INTERSECTION, WAS NOT ABLE TO MOVE THE VEHICLE ON MY OWN

Mileage: 45,078

THE TRANSMISSION BANGS INTERMITTENTLY IN VARYING DEGREES IF INTENSITY FROM NOTICEABLE TO EXTREME. WHEN THE BANG IS EXTREME IT FEELS LIKE THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. IT SEEMS TO OCCUR IN THE LOWER GEARS WHEN THE VEHICLE IS HOT AND COLD. I DRIVE HARDER THAN MY WIFE AND THE BANGING OCCURS REGARDLESS OF THE DRIVER. UNABLE TO IDENTIFY ANY COMMON FACTORS OTHER THAN OCCURRING IN THE LOWER GEARS WHILE UP SHIFTING AND DOWN SHIFTING. I HAVE BROUGHT IS IN FOR SERVICE 3 TIMES. EACH OF THE FIRST TWO TIMES THEY WERE UNABLE TO DUBOLICATE THE ISSUE. THE LAST VISIT ON MAY 24, 2017 THE HEAD SERVICE TECHNICIAN ACKNOWLEDGED THE BANG DURING A TEST DRIVE. HE SAID HE WOULD ORDER A NEW TRANSMISSION BUT FIRST HAD TO NOTIFY CHRYSLER. TODAY WE WERE NOTIFIED THEY HAD TO FIRST REPLACE THE VALVE BODY AND WERE NOT REPLACING THE TRANSMISSION.

Mileage: 25,000

THE 9 SPEED TRANSMISSION ON THIS VEHICLE DOES NOT SHIFT PROPERLY, ESPECIALLY THROUGH THE FIRST 3 GEARS. I HAVE BROUGHT MY 2015 JEEP CHEROKEE IN FOR TRANSMISSION ISSUES COUNTLESS TIMES AND HAVE BEEN TOLD THIS IS HOW THIS TRANSMISSION IS SUPPOSE TO OPERATE. I AM SUPPOSED TO ACCEPT THAT THE SHIFTING FROM 1ST TO 2ND CAN BE DELAYED AND THEN A HARD SHIFT THAT SOUNDS LIKE SOMEONE HIT MY CAR WHEN IT FINALLY DECIDES TO SHIFT INTO THIRD OR THE SAME IS TRUE FROM 3RD TO SECOND. THE DEALERSHIP FINALLY WAS ABLE TO CORRECT THESE HARD SHIFTS WITH A SOFTWARE UPDATE UNTIL I REALIZED WHAT THE SOFTWARE ACTUALLY DID. THE CAR WILL NOW NOT SHIFT INTO 2ND WHEN SLOWING DOWN, AND WHEN IT DOES FINALLY SHIFT DOWN, AFTER SLOWING DOWN TO 3 MPH, IT SHIFTS TO 1ST GEAR COMPLETELY BY PASSING 2ND GEAR. THIS CAUSES THE CAR TO ACCELERATE VERY SLOWLY IF YOU GET CAUGHT BETWEEN 1ST AND 3RD GEAR AND IF YOU PRESS TO HARD ON THE ACCELERATOR IT TENDS TO DOWNSHIFT TOO HARD CAUSING THE CAR TO LURCH FORWARD AND CAUSE A POTENTIAL ACCIDENT WITH ANY CARS IN FRONT OF YOU. THIS HAD BEEN GOING ON SINCE JUNE 2015 UNTIL THE SOFTWARE UPDATE REMOVED 2ND GEAR FROM THE DOWNSHIFT. SINCE THE CAR DOES NOT DOWN SHIFTS TO 2ND MY CAR TAKES LONGER TO SLOW DOWN AS THERE IS NO HELP FROM THE TRANSMISSION AND THIS CAN ALSO CAUSE AN ACCIDENT AS YOUR STOPPING TIME IS INCREASED, AS WELL AS ADDITIONAL WEAR AND TEAR ON YOUR BREAKS.

Mileage: 3,400

MY TRANSMISSION GOES INTO NEUTRAL WHILE IN DRIVE ON THE HIGHWAY. THERE IS A RECALL FOR THE SAME MAKE, MODEL AND YEAR AS MY CAR, BUT MY VIN DOES NOT QUALIFY. I HOPE JEEP WILL REMEDY THIS PROBLEM WHICH THEY KNOW EXISTS IN THIS VEHICLE. *TT UPDATED 9/28/18*JB

Mileage: 30,000

SERVICE SHIFTER WARNING IS DISPLAYED. ALL LIGHT INDICATORS AT SHIFTER ARE LIT. THIS HAPPENED AT START-UP AND CONTINUED WHILE DRIVING.

Mileage: 60,000

THE TRANSMISSION SLIPS OR SKIPS GEARS. FROM A STOP IT HESITATES TO GO. IT REVS HIGH WHEN DOWN SHIFTING. SHIFTS HARD A LOT. WE HAVE HAD IT TO THE DEALER 2 TIMES. PROGRAMMING UPDATES WERE DONE. NO IMPROVEMENT TO ITS OPERATION. IT FEELS LIKE IT'S GOING TO FAIL SOON.

Mileage: 71,000

TRANSMISSION MALFUNCTION AT HIGH RATE OF SPEED ON INTERSTATE, LOST POWER AND ABILITY TO ACCELERATE WHILE TRAVELING ON INTERSTATE. TO REPAIR A SOFTWARE UPGRADE WAS RUN ON THE VEHICLE. I HAVE VERIFIED THAT NO RECALL EXISTED FOR MY VEHICLE DESPITE THE FACT THAT TRANSMISSION SOFTWARE PROBLEM WAS KNOWN BY CHRYSLER. SOME VEHICLES HAD BEEN RECALLED BUT MY VEHICLE HAS NOT BEEN INCLUDED DESPITE THE FACT THAT IT CONTAINS THE SAME 9 SPEED TRANSMISSION THAT HAS FAILED. THIS INCIDENT OCCURRED AT HIGH RATE OF SPEED ON INTERSTATE WITH HEAVY TRAFFIC AND CAUSED A SIGNIFICANT RISK OF CRASH.

Mileage: 34,200

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THERE WAS HESITATION BETWEEN THE TIME THE ACCELERATOR PEDAL WAS DEPRESSED AND WHEN THE TRANSMISSION ENGAGED. ALSO, ON SEVERAL OCCASIONS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THERE WAS A HESITATION AND THEN THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

VEHICLE NOT SHIFTING PROPERLY. WILL NOT DOWN SHIFT INTO SECOND GEAR(STAYS IN THIRD GEAR) WHEN STARTING UP STEEP HILLS OR WHEN SLOWING FOR TRAFFIC SIGNAL THAT HAS CHANGED TO GREEN BEFORE COMING TO A COMPLETE STOP. STAYS IN GEAR TOO LONG WHEN ENTERING HIGHWAY ON RAMPS, MOSTLY WHEN THEY ARE ON AN UP HILL INCLINE. LOUD CLUNKING SOUND WHEN SHIFTING FROM REVERSE TO DRIVE WHEN NOT MOVING. I DO NOT KNOW THE EXACT DATE THAT THIS STARTED, BUT IT WAS WITHIN THE FIRST YEAR OF OWNERSHIP.

Mileage: 3,000

NHTSA ISSUE 1096880. 18 APR 2017: DROVE OUT OF SIDE STREET ONTO TWO LANE HIGHWAY AND THE VEHICLE STOPPED MOVING IN THE MIDDLE OF THE ROAD MAKING OFF SOUNDS AND "CHECK ENGINE" LIGHT CAME ON. FOOLED WITH GEAR SHIFTER. BEGAN TO MOVE ONLY SLOWLY IN 1ST GEAR. HEADED BACK TO MY STREET AND HALF WAY STOPPED MOVING AGAIN. PUSHED OVER TO SIDE OF ROAD AND CALLED ROADSIDE ASSISTANCE. IT WAS A VERY SCARY AND UNSAFE POSITION TO BE IN CROSS WAYS OF A TWO LANE HIGHWAY AND CAN'T MOVE. DECIDED TO TRY AND SEE IF I COULD GET THE REST OF THE WAY TO MY HOUSE. COULDN'T GO OVER 5-10 MPH. ONE TIME RPMS RAISED HIGH AND WENT BACK DOWN. COULD NOT CLIMB DRIVEWAY TO GARAGE. HAD TO LEAVE SIDE OF THE ROAD.

Mileage: 27,000

TRANSMISSION IS VERY JERKY WHEN SHIFTING, OFTEN FAILS TO SHIFT INTO HIGHER GEARS WITHOUT LONG PAUSES. VEHICLE SEEMS TO VIBRATE IN LOWER GEARS

Mileage: 34,500

BAD TRANSMISSION; THE CAR LURCHES FORWARD WHEN SLOWING DOWN TO COMING TO A COMPLETE STOP; IT ALSO HESITATES WHEN TRYING TO ACCELERATE FROM A COMPLETE STOP; I'VE ALMOST BEEN HIT TWICE! HAS BEEN DOING THIS SINCE I LEASED THE CAR FROM 3/15/15 TO THE PRESENT! HAVE TAKEN IT BACK TO THE DEALER AT LEAST 5 TIMES FOR THE SAME PROBLEM!

ONE MORNING I STARTED THE CAR, I HEARD WATER MOVING FROM THE ENGINE AREA. WHILE, DRIVING THE CAR I HEARD A NOISE'S LIKE A PRESSURE COOKER SOUNDS. ONCE I ARRIVED AT WORK I WALKED AROUND TO THE PASSAGE SIDE TO RETRIEVE MY STAFF. I COULD SMELLED ANTIFREEZE. I CONTACTED JEEP RIGHT AWAY AND THEY CONTACT A TOW COMPANY. IT WAS DROP OFF. THE DEALERSHIP WORKED ON IT FOR A COUPLE DAYS. THEY DID PRESSURE TEST FOR EXTERNAL LEAK, DIDN'T LOCATE A LEAK. THEY DIDN'T DO A INTERNAL EXAMINE. IT'S 2 YEAR OLD VEHICLES ALREADY LEAKING ANTIFREEZE. I HAVE MY VEHICLE INTO THE DEALERSHIP TWICE BUT STILL SMELL ANTIFREEZE. TWO PRESSURE TEST LATER NOTHING. I JUST PICKUP MY VEHICLE FOR THE SECOND TIME. WHY IS JEEP VEHICLES HAVING SO MANY PROBLEM. MY PSI, TRANSMISSION AND RADIO MAKING SOUNDS WHEN ITS OFF. JEEP IS A BAD VEHICLE AND IT JUST A MATTER OF TIME, HUMANS MIGHT BE IN DAMAGE DUE TO THE UNCARING MANUFACTURING COMPANY THAT MAKES LOT'S OF MONEY OF THE BACK OF WORKING AMERICANS.

Mileage: 24,000

CAR HAS ALL SORTS OF TRANSMISSION PROBLEMS FROM SHIFTING CLUNKING SLAMMING INTO GEARS CAR WON'T RECOGNIZE THAT IT'S IN PARK AND WON'T TURN OFF LIFTGATE OPENS AND CLOSES BY ITSELF RECENTLY OPENED AND SMASHED MY GARAGE DOOR IN THE LIFTGATE RADIO WON'T WORK GPS SAYS I'M IN WYOMING

Mileage: 17,000

TRANSMISSION HAD TO BE REPLACED SHY OF 5,000 MILES. AFTER REPLACEMENT, I HAVE CONTINUED TO HAVE THE FOLLOWING ISSUES. 1. CAR NEVER DOWNSHIFTS FROM 3RD TO 2ND. IT WILL DOWNSHIFT TO 3RD AND THEN WILL GO INTO 1ST WHEN THE CAR STOPS. 2. ON DOWNSHIFT FROM 5TH TO 4TH AT 26MPH, RPM'S SPIKE AND CAR SURGES FORWARD FOR A SECOND OR TWO UNTIL GEAR IS ENGAGED. HAS ALMOST CAUSED WRECKS IN THE RAIN AND SNOW. 3. WHEN COMING TO A ROLLING STOP, THE CAUSE PAUSES AND WILL NOT ACCELERATE WHEN GETTING BACK INTO THE GAS BECAUSE THE CAR IS IN 3RD GEAR AND NOT IN 2ND AS IT SHOULD BE. I HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES. CHRYSLER REFUSES TO ACKNOWLEDGE THESE AS A SAFETY HAZARD AND INSTEAD STICKS TO THEIR STORY OF THAT IS A NORMAL CHARACTERISTIC. I ASKED IF THE TRANSMISSION WAS WORKING AS INTENDED, WHY HAVE THEY RELEASED SO MANY SOFTWARE UPDATES TO FIX THE MANY BUGS ASSOCIATED WITH THEIR TRANSMISSION. THEY DECLINED TO ANSWER. I SINCERELY WISH SOMEONE WOULD HOLD THEM ACCOUNTABLE. *TR

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THE DEALERSHIPS SHOP MANAGER TOLD US THERE IS NOT A FIX FOR IT. THERE ARE SOFTWARE UPGRADES BUT THEY DO NOT FIX THE PROBLEM. I HAVE HAD ONE UPGRADE BUT IT DID NOTHING. THE SHOP MANAGER TOLD ME THE NEWEST UPGRADE MAKE THE TRANSMISSION SHIFT FROM 1ST TO 3RD, SKIPPING 2ND. HE ALSO TOLD ME A REPLACEMENT TRANSMISSION WOULD MAKE IT WORSE. 1ST GEAR: THE DRIVETRAIN ENGAGEMENT FROM A STOP IS INTERESTING. SOME OWNERS SAY IT FEELS LIKE IT CAN TAKE A FULL SECOND FROM THE MOMENT THEY STEP ON THE GAS TO WHEN THE CAR ACTUALLY STARTS MOVING. AND ONCE IT DOES START MOVING, ITS A COIN FLIP IF YOURE GOING TO STEADILY GET UP TO SPEED OR SQUEAL SOME TIRES. 2ND GEAR: ONE OF THE MOST COMMON COMPLAINTS IS HOW THE 9-SPEED HANGS OUT IN 2ND GEAR FAR TOO LONG. 3RD GEAR: WHEN THE TRANSMISSION FINALLY SHIFTS INTO 3RD GEAR IT CAN BE AN AGGRESSIVE, LURCHING TRANSITION. GOING FROM 2ND TO 3RD GEAR IS A GREAT WAY TO FEEL WHAT WHIPLASH FEELS LIKE, WITHOUT THE INCONVENIENCE OF HAVING TO GET INTO AN ACCIDENT.

Mileage: 500

TRANSMISSION PROBLEM, HARD SHIFTING. ON GOING

Mileage: 36,294

I WAS DRIVING INTO WORK AND ALL OF A SUDDEN THE WORDS, "SERVICE TRANSMISSION" CAME ACROSS MY DASHBOARD. I WAS COMING UP ON A RED LIGHT, SO I STOPPED FOR THE LIGHT. WHEN THE LIGHT TURNED GREEN, I WENT TO ACCERLATE AND MY CAR WOULD BARELY MOVE. WHEN I WAS ABLE TO GET IT GOING, IT WOULD ONLY GO 10 MPH. I IMMEDIATELY PULLED INTO A PARKING LOT AND CALLED AAA. WHILE WAITING ON AAA TO ARRIVE I STARTED DOING SOME RESEARCH REGARDING THE ISSUE AND SAW THAT THERE IS OR MAY BE A RECALL FOR THIS EXACT ISSUE. HOWEVER, I WAS NOT NOTIFIED. I ALSO SEE THAT THERE ARE MULTIPLE COMPLAINTS REGARDING THIS ISSUE FROM OTHER JEEP CHEROKEE OWNERS WHO HAVE ALL EXPERIENCED THE SAME ISSUE/CONCERN. I COULD HAVE BEEN IN A VERY SERIOUS CAR ACCIDENT. THIS NEEDS TO BE LOOKED INTO.

Mileage: 25,518

DOES NOT SHIFT PROPERLY IT IS THE TRAILHAWK. DOES NOT DOWNSHIFT AND SLUGGISH. HAVE HAD IT TO DEALER 3/4 TIMES AND ONLY 1 MAN SAID YES HAS ISSUE THEN WILL NOT BACK HIS WORD. TOOK HIM TO HILL AND HAD TO PUT IT TO FLOOR TO GET IT TO GO UP AND SAME ENTERING HIGHWAY!

Mileage: 8,000

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION JERKS WHEN SLOWING DOWN OR WHEN VEHICLE COMES TO A STOP. *SMD THE VEHICLE WAS CAUSING THE CONSUMER TO EXPERIENCE MOTION SICKNESS. UPON SLOWING DOWN THE CONSUMER WAS ABLE TO FEEL THE GEARS DOWNSPOUT CAUSING THE VEHICLE TO JERK. THE CONSUMER WAS INFORMED THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER TRADED IN THE VEHICLE. UPDATED 04/04/2017 *JS

THE TRANSMISSION SHIFT HARD. THE DOWNSHIFT IS BAD. VERY POOR ON GAS. ELECTRIC PROBLEM. AIR BAG.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OVER 60 MPH. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,235.

Mileage: 11,235

SINCE OWNING FOR 2 MOS. CONTINUOUSLY HAS PROBLEMS SHIFTING IN THE LOWER GEARS UP TO 3RD. HAS ALL THE TRANSMISSION UPDATES. THURS AFTER TURNING TO A STREET WITH SLIGHT INCLIND, SHIFTING INTO 3RD A LOUD, SCARE "BANG" OCCURED. KEPT DRIVING NO PROBLEM. FRID SAME HAPPED WITH MIFFLED "BANG" SOUND.

Mileage: 26,000

I PURCHASED A 2015 JEEP CHEROKEE TRAILHAWK IN FEBRUARY OF 2015. IT WAS RUNNING FINE UNTIL I TOOK IT IN FOR A RECALL AND A SOFTWARE UPDATE. WHEN ACCELERATING FROM A STOP OR YIELD, THE JEEP HESITATES THEN IT WILL LUNGE FORWARD. ON DECEMBER 8, 2015, I TOOK THE JEEP IN FOR A RECALL, THERE WAS ALSO A SOFTWARE UPDATE. AFTER THAT DATE MY VEHICLE WAS NEVER THE SAME. PRIOR TO DECEMBER 8, 2015, I HAD NO COMPLAINTS ABOUT THE TRANSMISSION. WE HAVE TAKEN THE JEEP BACK TO THE DEALERSHIP DECEMBER 29, 2015, FEBRUARY 12, 2016, MAY 23, 2016 WITH OUR CONCERNS BEING COMPLETELY IGNORED. IN JUNE OF 2016 I CONTACTED CHRYSLER AND WAS INSTRUCTED TO TAKE MY JEEP BACK TO THE DEALERSHIP. THE DEALERSHIP HAD MY JEEP FOR 2 DAYS AND I WAS TOLD THE PROBLEM WAS FIXED. IT WAS NOT! IT CONTINUES TO LUNGE FORWARD. I NO LONGER DRIVE IT ON THE HIGHWAY BECAUSE WHEN I AM MERGING INTO TRAFFIC, IT HESITATES AND I HAVE HAD TO PULL OFF TO THE SHOULDER. I WOULD LIKE TO BE ABLE TO ENJOY THE VEHICLE THAT I HAVE INVESTED SO MUCH INTO. AFTER BEING TOLD BY THE MECHANICS AND THE MANAGER OF THE SERVICE DEPARTMENT, THAT I JUST DON'T KNOW HOW TO DRIVE....IT IS GOOD TO KNOW, I AM NOT THE ONLY ONE WITH THIS PROBLEM AND HOPEFULLY IT WILL SOON BE FIXED

THE TRANSMISSION SHIFTS SUPER HARD EVERY TIME IT SHIFTS.

2015 JEEP CHEROKEE TRANSMISSION: WARNING LIGHT FOUR WHEEL DRIVING SYSTEM UNAVAILABLE SERVICE REQUIRED! WHEN DRIVING THE TRANSMISSION WOULD SHIFT THROUGH 2ND GEAR AND GET STUCK THERE WITH VERY HIGH RPMS, THEN SLAMMING INTO THIRD. (CITY STREET & HIGHWAY) IT ACCELERATES WHEN DOWNSHIFTING. NORMAL DRIVING, NO POWER. WHILE DRIVING LOUD WHINING SOUND FROM UNDER THE SUV. WHEN STOPPED AND IN DRIVE AND TURNING ON AC OR HEAT, THE RPMS WOULD DROP BELOW 1K AND THE SUV WOULD AUTOMATICALLY INCREASE THE RPM CAUSING IT TO LURCH FORWARD. TRANSMISSION SHIFTED RANDOMLY. THE DEALERSHIP WE LEASED THE JEEP FROM REPLACED/RECONFIGURED THE DRIVETRAIN CONTROL MODULE AND FLASH PROGRAMMED THE ECU. THEY REPLACED A DEFECTIVE TRANSFER CONTROL MOTOR. THEY CHECKED WIRING HARNESS AND CALLED A REGIONAL TECHNICIAN. ALL OF THESE "FIXES" FAILED AFTER AN EXTENDED TEST DRIVE. RT 46 CHRYSLER, JEEP, DODGE SAID THEY NOW NEED TO REPLACE THE TRANSMISSION CONTROL MOTOR. THE CAR HAS BEEN AT THEIR SHOP FOR ALMOST A WEEK. CHRYSLER CORPORATE SAID THEY WILL NOT COVER CONSEQUENTIAL DAMAGES DUE TO DEFECTIVE PARTS UNDER WARRANTY. THE SALES MANAGER AT RT 46 CHRYSLER JEEP DODGE WOULD NOT TAKE OUR 2015 CHEROKEE AS TRADE IN FOR A NEW SUV BECAUSE HE CALLED IT A LEMON. THIS VEHICLE IS UNPREDICTABLE AND UNSAFE WHILE DRIVING. THE DEALERSHIP WE LEASED THE CHEROKEE FROM DOESN'T EVEN WANT IT BACK.

Mileage: 12,250

MY VEHICLE JERKS FORWARD AFTER STOPPING, INCREASES SPEED WHILE SLOWING DOWN ON A HILL, FEELS LIKE THE TRANSMISSION IS GOING TO SHOOT OUT FROM UNDER THE CAR. I FEEL VERY UNSAFE DRIVING IT.

Mileage: 2,000

WHILE PULLING OUT, INTO TRAFFIC, MY TIRE CAUGHT SOME ICY SLUSH. IT STARTED TO SPIN. AS I WAS ALREADY ON THE ROAD IN TRAFFIC, I GAVE IT MORE GAS TO GO. THE ENGINE REVVED. I NOTICED THE RPMS HAD PEGGED AROUND 6000+. I NOTICED NO TRACTION CONTROL, AT LEAST NOT HOW I HAVE FELT IT IN OTHER VEHICLES. I FINALLY GOT OUT IN TRAFFIC. THIS IS WHEN MY CAR WENT HAYWIRE. THE DASHED FLASHED A WARNING THAT MY CAR WAS GOING INTO SAFE MODE AND WOULD BE SHIFTING TO NEUTRAL. THEN THERE WAS A LOUD CLUNK AND IT FELT LIKE I GOT HIT FROM BEHIND. I DID NOT, ALTHOUGH I'M SURE THE PERSON I PULLED IN FRONT OF WOULD'VE LIKE TO HAVE HIT ME, AS HE WAS BLOWING HIS HORN AT ME AND FLIPPING ME OFF. MY CAR WAS NOW IN NEUTRAL AND COULDN'T GO ANYWHERE. I PULLED TO THE SIDE OF THE ROAD. AS I CAME TO A STOP MY CAR ENGAGED THE PARKING BRAKE. I WAS PANICKED AND SCARED. I TURNED OFF MY CAR. I CALLED MY HUSBAND. I TRIED TO RESTART MY CAR. IT RESTARTED BUT I COULD NOT DISENGAGE THE PARKING BRAKE. THE CHECK ENGINE LIGHT CAME ON. THE TRACTION CONTROL LIGHT CAME ON. THE BRAKE LIGHT CAME ON. MY HUSBAND SHOWED UP AND THROUGH TRIAL AND ERROR HE FOUND OUT THAT HE COULD ONLY DISENGAGE THE PARKING BRAKE IF THE CAR WAS IN NEUTRAL. HE DROVE IT AROUND SOME AND IT SEEMED FINE. I DROVE IT TO WORK, WITH ALL THOSE DASH LIGHTS STILL ON. I CALLED THE DEALERSHIP AND GOT MY CAR IN. WITHIN 2 DAYS THE DASHLIGHTS HAD TURNED OFF AND EVERYTHING SEEMED TO BE NORMAL. I TOOK MY CAR IN AND SINCE THERE WERE NO LIGHTS ON AT THAT TIME THEY COULDN'T DIAGNOSE ANYTHING. THEY TOLD ME IT WAS A SAFETY OVERRIDE AND I JUST NEEDED TO LEARN TO DRIVE IT. (I WAS LIVID, AS I HAVE HAD MANY PROBLEMS WITH THE TRANSMISSION) A VEHICLE SHOULD NOT SHUT DOWN IN TRAFFIC. LUCKILY I WAS ON A RURAL ROAD WHEN THIS HAPPENED. I COULDN'T IMAGINE WHAT COULD OF HAPPENED IF I WAS PULLING OUT ACROSS 5 LANES OF TRAFFIC OR MERGING ON TO A BUSY FREEWAY. THIS IS UNACCEPTABLE.

Mileage: 28,000

TRANSMISSION JERKS SLAMS IN GEAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN HESITATES WHEN STOPPED THEN GOES INTO GEAR DOESN'T KNOW WHAT GEAR TO BE IN ON THE HIGHWAY TAKES TO LONG TO GO INTO PASSING GEARS

Mileage: 45,000

MY VEHICLE CONTINUOUSLY "CLUNCKS" WHEN SHIFTING BETWEEN CERTAIN GEARS. HAPPENS DAILY NOW AND IS VERY UNSETTLING BECAUSE THERE IS A LOSS OF POWER/ACCELERATION WHEN IT HAPPENS. STARTED WHEN SHIFTING BETWEEN 3RD AND 4TH BUT NOW DOES IT FROM 1ST TO 2ND. DEALERSHIP IS WELL AWARE, SAY THERE ARE ABOUT 2-3000 JEEPS OUT THERE DOING THE SAME THING BUT THEY WON'T FIX IT BECAUSE THE CHECK ENGINE LIGHT DOESN'T COME ON AND THEY DON'T KNOW WHICH PART IS BROKEN/FAILING.

TRANSMISSION BUCKS AND LURCHES. SLOW TO RESPOND TO GAS WHEN PULLING OUT. LOOKS FOR A GEAR WHILE DRIVING IN TRAFFIC. DANGEROUS TO DRIVE NOT KNOWING WHAT THE TRANS WILL DO OR NOT DO. TOOK IT TO 2 DIFFERENT DEALERS AND THEY CLAIM NO PROBLEMS. THE UPDATES DO NOT CORRECT THE ISSUES. IT HAS BEEN IN THE SHOP & TIMES FOR THIS ONGOING PROBLEM. I'M PAYING FOR A LEASE AND RARELY DRIVE IT AFTER 2+ YEARS OF OWNERSHIP 10970 MILES ON IT. I DON'T TRUST IT FOR A LONG TRIP ANY LONGER.

Mileage: 3,000

SERVICE LIGHT FOR TRANSMISSION WILL ILLUMINATE WHEN ON THE EXPRESSWAY. IF YOU SLOW DOWN CAR WILL JERK AND MAKE A LOUD CLUNK NOISE. WHEN RESUMING ACCELERATION THIS NOISE HAS TO HAPPEN. THE LIGHT GOES OFF AT TIMES

Mileage: 17,500

THE TRANSMISSION DOES NOT AUTOMATICALLY DOWNSHIFT OUT OF 3RD GEAR WHEN COMING TO A STOP OR AT A BRIEF STOP RESULTING IN LOSS OF POWER AT TAKE OFF. TRYING TO ACCELERATE FROM A STOP WHILE IN 3RD GEAR RESULTS IN SIGNIFICANT DELAY IN POWER. THIS HESITATION IS SIMILAR TO STALLING WHICH IS VERY DANGEROUS WHEN PULLING INTO TRAFFIC. JEEP HAS STATED THAT THIS IS NORMAL AND THAT YOU MUST ALWAYS COME TO A COMPLETE EXTENDED STOP BEFORE THE TRANSMISSION WILL DOWN SHIFT. THIS IS NOT FEASIBLE WHEN A COMPLETE STOP IS NOT NECESSARY OR REQUIRED LIKE WHEN A LIGHT CHANGES TO GREEN WHEN YOU ARE COMING TO A STOP, OR YOU ARE MERGING INTO TRAFFIC WITH A YIELD SIGN. THIS IS AN ACCIDENT WAITING TO HAPPEN, OR IS ALREADY RESULTING IN ACCIDENTS THAT ARE CLASSIFIED AS YOUR VEHICLE DIDN'T YIELD TO RIGHT OF WAY, EVEN THOUGH THIS STALL LIKE SCENARIO IS THE PRIMARY CONTRIBUTOR.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE TRANSMISSION BEGAN TO SHIFT IMPROPERLY AND HARD SHIFTED INTERMITTENTLY. ALSO, THE STEERING WHEEL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200.

Mileage: 1,200

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE STATIONARY, THE VEHICLE WOULD NOT DOWNSHIFT AND REMAINED IN THIRD GEAR INSTEAD OF FIRST OR SECOND GEAR. THE CONTACT STATED THAT THE VEHICLE SEEMED AS IF IT WANTED TO STALL. THERE WAS NOT ENOUGH POWER TO THE VEHICLE UPON ACCELERATION FROM THIRD GEAR. THE DEALER REPLACED THE PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,677.

Mileage: 46,677

VEHICLE IS UNSAFE TO DRIVE. TRANSMISSION DOESN'T NOT FUNCTION PROPERLY. DEALER IS UNWILLING TO HELP. I HAVE TAKEN IT IN MULTIPLE TIMES FOR SOFTWARE UPDATES AND FOR CHECK UPS. THERE ARE HARSH SHIFTS, WOBBLES , DELAYED REACTION WHEN GAS PEDAL APPLIED. JEEP HAS ADVISED THERE IS NO FIX. WHEN MAKING A TURN , AND GAS IS APPLIED, NOTHING HAPPENS. CAUSING TO SIT IN THE MIDDLE OF ON COMING TRAFFIC. EXTREMELY JERKY . UNSAFE

VEHICLE IS HESITATING TO FIND APPROPRIATE GEAR AT VERY LOW TO LOW SPEEDS (0-20 MPH). THE RESULT IS THE ABSENCE OF SMOOTH TRANSITION TO THE NEXT HIGHER OR LOWER GEAR AND FREQUENT ABRUPT LUNGING OF THE VEHICLE IN A FORWARD DIRECTION. THIS SEEMS TO POSE A SAFETY CONCERN FOR VEHICLE OCCUPANTS AND PEDESTRIANS IN SITUATIONS WHICH INVOLVE PARKING AND/OR PEDESTRIAN RIGHT OF WAY. THIS HAPPENS REPEATEDLY AND NOT ONLY ON DATE INDICATED BELOW AS REQUIRED BY THIS FORM. *JS

Mileage: 300

ON GOING DOCUMENT ISSUES WITH THE 9 SPEED AUTOMATIC TRANSMISSION. THERE IS JERKINESS, HESITATION, STALLING DURING ACCELERATION FROM A STOPPED POSITION. THERE IS ALSO HARD SHIFTS, LUNGING, AND UNEXPECTED DISENGAGEMENT. TRANSMISSION CONTINUES IN LOW GEARS WANTING TO SHIFT BUT DOES NOT CAUSING INCREASED RPM'S AND UNCERTAINTIES.

Mileage: 2,906

WE PURCHASED THIS VEHICLE AS A 'CERTIFIED PRE-OWNED' AND FELT CONFIDENT THAT SINCE IT WAS 'CERTIFIED' IT WAS IN EXCELLENT CONDITION. WE HAVE OWNED THE VEHICLE SINCE AUGUST 2016 AND HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION. WE HAVE TAKEN IT TO OUR LOCAL JEEP DEALER/SHOP AND THEY SAID THEY CAN'T FIND ANYTHING WRONG WITH IT. THEY HAVE PERFORMED TWO SYSTEM UPDATES AND THOUGHT THAT MIGHT BE THE ISSUE. WHEN TAKING OFF FROM A STOPPED POSITION OR SLOWED/ALMOST STOPPED POSITION THE TRANSMISSION HAS A PAUSE. ON NUMEROUS OCCASIONS WE HAVE ALMOST GOTTEN HIT BECAUSE THE TRANSMISSION PAUSED. WE HAVE ALSO HAD OCCASIONS WHEN IT WILL PAUSE AND THEN JUST KICK IN AND TAKE OFF LIKE SOMEONE STEPPED ALL THE WAY DOWN ON THE GAS PEDAL. EVEN THOUGH I HAVE BEEN TOLD BY THE JEEP SERVICE DEPARTMENT THAT THIS IS 'NORMAL' I FEEL THIS IS ANYTHING BUT 'NORMAL'. THIS VEHICLE IS AN ACCIDENT WAITING TO HAPPEN AND I DO NOT FEEL SAFE DRIVING IT. *TR

Mileage: 30,837

I HAVE A 2015 JEEP CHEROKEE LATITUDE, 6 CYL. EVER SINCE I DROVE IT OFF THE LOT, IF AT A COMPLETE STOP AND ACCELERATE TO ENTER TRAFFIC THERE IS A NOTICEABLE LONG PAUSE WHEN I GUN IT. MANY TIMES I HAVE HAD TO PULL TO THE SIDE TO AVOID GETTING HIT. ALSO WHEN ACCELERATING ON THE EXPRESSWAY WHEN HITTING THE GAS, THE VEHICLE PAUSES BEFORE ACCELERATING. THIS ALSO HAS CAUSED NEAR COLLISIONS WITH OTHER VEHICLES DUE TO THE LONG PAUSE BEFORE FINALLY ACCELERATING. I HAVE TOLD THE DEALER ABOUT THE PROBLEM EVERYTIME I GO THERE FOR AN OIL CHANGE. THEY HAVE UPDATED THE COMPUTER SYSTEM MANY TIMES WITH NO RESULTS ON FIXING THE PROBLEM, THEY TELL ME THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. THE 9-SPEED TRANSMISSION HAS A LOT OF PROBLEMS I AM TOLD, AND THEY STILL HAVE YET TO FIND A REAL SOLUTION. SOMEONE IS GOING TO GET KILLED THINKING THEY CAN PULL OUT IN FRONT OF TRAFFIC ONLY TO FIND THE VEHICLE HAS A LONG HESITATION BEFORE ACCELERATING. I WAS PLANNING ON GIVING THIS CAR TO MY SON, BUT THERE IS NO WAY I WOULD LET HIM DRIVE THIS VEHICLE WITH THE ABOVE MENTIONED ISSUE. THE DEALER HAS TOO LONG IGNORED, OR ARE IGNORANT OF THIS POTENTIAL LIFE THREATENING ISSUE WITH ACCELERATION PROBLEMS. OTHER THAN THAT ISSUE THE VEHICLE HAS BEEN DECENT. *TR

Mileage: 400

WHILE GOING UP A STEEP HILL,IT MAKES A THUMP/BANG WHEN SHIFTING BETWEEN 4TH AND 5TH GEAR AUTOMATICALLY. IT DOES NOT HAPPEN ALL THE TIME. YOU CAN ACTUALLY FEEL A VIBRATION THROUGH THE FLOOR BOARDS WHEN IT HAPPENS. IT ALSO HESITATES SLIGHTLY WHEN IT OCCURS. THE NOISE IT LOUD ENOUGH THAT EVEN IF THE RADIO IS ON IT CAN ME HEARD. MY WIFE IN THE PASSENGER SEAT ALSO MADE COMMENT THAT SHE HEARD THE NOISE AND FELT THE VIBRATION. AUTO TRANSMISSIONS ARE NOT SUPPOSED TO SHIFT LIKE THIS. I WAS TOLD RECENTLY THAT IS CHARACTERISTIC OF THE VEHICLE TO SHIFT RUFF BETWEEN THOSE GEARS BUT THIS IS MORE THEN JUST RUFF SHIFTING. IT ALSO ACCELERATES ON IT S OWN WHEN YOU LEAVE OFF THE GAS ON IT'S OWN AND NOT SLOW DPOWN LIE IT SHOULD

Mileage: 28,750

TRANSMISSION TROUBLE WITH ONLY 18000 MILES. SERVICE TRANSMISSION WARNING DISPLAYED. INITIALLY AT DEALER TOLD THE UPDATE WOULD NOT FIX PROBLEM BUT THEN THEY WERE ABLE TO MAGICALLY FIX IT WITH AN UPDATE. VERY CONCERNED SINCE MULTIPLE REPORTS ON NHTSA WITH SIMILAR FIXES THAT DID NOT WORK AND CAR SUDDENLY STOPPING. SERVICE DEPARTMNENT DID NOT FEEL THAT MY FAMILY'S SAFETY OR THE MULTIPLE COMPLAINTS STATING THIS FIX DID NOT WORK.

Mileage: 18,000

THE VEHICLE SHUT OFF WHEN DRIVING. AFTER CALLING A JEEP DEALER AND ASKING IF THEY WHERE HAVING ANY TROUBLE LIKE THIS. I ALSO INFORMED THE DEALER THAT THE CHEROKEE HAD 36500 MILES 500 OVER COVERED WARRANTY. I WAS INFORMED THE WORK WOULD NOT BE COVERED SO I TOOK IT TO A LOCAL GARAGE. WAS TOLD IT NEEDS A THERMOSTAT. HAD TO CALL A DEALER AFTER SEVERAL ATTEMPTS TO LOCATE THE PART. ALL THE DEALER SAID THE PART IS ON NATIONAL BACK ORDER. IF THE PART IS THAT POPULAR TO REPLACE THAT YOU CANT KEEP IT IN STOCK THAN THERE MOST BE AN ISSUE. THIS VEHICLE IS NOT SAFE IF THIS PART IS CAUSING THE MOTOR TO SHUT OFF WHEN DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THEIR SEEMS TO BE A LOT OF TROUBLE WITH THIS VEHICLE. I HOPE CHRYSLER WILL NOT JUST LET THE ISSUE GO HOPING THAT PEOPLE JUST DEAL WITH IT THERE SELF. BEEN TO THE GARAGE 3 TIMES AND STILL HAVE 5 YEARS TO PAY FOR IT. IT IS ENOUGH OF A PROBLEM THAT I THOUGHT I WOULD TAKE THIS STEP.CALLED CHRYSLER CUSTOMER SERVICE FIRST TIME WAS DISCONNECTED BEFORE I COULD TYPE MY MASSAGE. SECOND TIME WAS TOLD THEY COULD PUT A RUSH ON MY PART GEE THANKS.HOW ABOUT JUST MAKE A VEHICLE THAT WILL NOT GET SOMEONE KILLED BY SHUTTING OF ON THE HIGHWAY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 36,200

WHILE BRAKING THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. ALSO, A SLOW RESPONSE TO ACCELERATION AT TIMES. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE BECAUSE IT WILL SPEED UP BY ITSELF AND MERGING INTO HWY OR FAST MOVING TRAFFIC.

Mileage: 23,220

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRANSMISSION HAS BEEN MAKING A WHINING NOISE TOOK IT IN THEY SAID THEY COULDN'T FIND ANYTHING . TODAY 12/4/17 TWO WEEKS LATER IT"S DOING SAME THING WHINING IN TRANNY /DRIVESHAFT AREA

TRANSMISSION SHIFTS HARD. VEHICLE WILL LURCH FORWARD WHEN SHIFTING GEARS. HAPPENS WHEN STOPPED AT A LIGHT AND PRESS THE ACCELERATOR OR WHEN GOING SLOW (COMING TO SPEED BUMPS) AND ACCELERATING - VEHICLE WILL LURCH. PURCHASED THE VEHICLE (BRAND NEW) IN OCTOBER OF 2015 AND 3 DAYS AFTER PURCHASE, THE VEHICLE SHUT DOWN AT A STOP LIGHT AND TRANSMISSION LIGHT CAME ON. I RESTARTED VEHICLE AND HAD TO "LIMP" IT TO MY OFFICE WHERE IT WAS TOWED (30 MILES) TO THE DEALERSHIP. THE RPMS WILL RACE WHEN SHIFTING TO ANOTHER GEAR. ONE YEAR AFTER PURCHASE, THE TRANSMISSION LIGHT CAME ON AGAIN, THE TRANSMISSION WAS SHIFTING HARD, WAS ABLE TO LIMP IT TO THE DEALERSHIP. DEALER HAS COMPLETED FLASHES TO THE COMPUTER OF THE TRANSMISSION. IT'S BEEN 2 MONTHS SINCE THE LAST TIME I TOOK IT IN FOR TRANSMISSION AND IT'S STARTING TO SHIFT HARD AND LURCH AGAIN. THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED BY THE MANUFACTURER.

Mileage: 15,192

CAR HAD RUN FINE THEN WE HAD PARKED OUTSIDE A STORE, WHEN WE GOT BACK INTO THE CAR IT STARTED FINE BUT WOULD NOT ENGAGE INTO GEAR, DISPLAY STATED SERVICE TRANSMISSION AND PARKING BRAKE. DISPLAY THEN STATED PUT CAR INTO DRIVE WHEN AT 0 MPH WHICH WE WERE. COULD NOT DRIVE CAR AND HAD TO BE TOWED TO NEAREST DEALERSHIP. DAY BEFORE WHILST DRIVING WE HAD NOTICED A STUMBLE IN ACCELERATION WHICH FELT LIKE THE VEHICLE WAS GOING TO STALL, THAT CLEARED UP THE NEXT DAY UNTIL IT BROKE DOWN. DEALERSHIP STATED IT WAS THE VALVE BODY FAILURE AND HAD TO BE REPLACED. *TR

Mileage: 16,957

ON JUNE 10, 2016 AT APPROX. 5:15PM, SERVICE SHIFTER DISPLAYED ON THE DRIVER INFORMATION DISPLAY (DID) FOR APPROX. 5 SECONDS AS I WAS DRIVING ON I-95 IN WEST PALM BEACH, FL. AT APPROXIMATELY 8:00PM, SERVICE SHIFTER DISPLAYED AGAIN AND REMAINED DISPLAYED ON THE DID. AFTER APPROXIMATELY 5 MINUTES, I PRESSED THE CONTROLS FOR THE ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) ATTEMPTING TO REMOVE THE SERVICE SHIFTER DISPLAY AND DISPLAY THE SPEEDOMETER. PRESSING THE EVIC DID NOT CHANGE THE SERVICE SHIFTER DISPLAY. THE DID/EVIC CRASHED. I DID NOT KNOW MY DRIVING SPEED OR COULD ACCESS ANY OTHER VEHICLE INFORMATION. I THEN NOTICED THE CENTER CONSOLE AND THE P (PARK), R (REVERSE), N (NEUTRAL), AND D (DRIVE) INDICATOR LIGHTS ALL ILLUMINATED SIMULTANEOUSLY. I GOT OFF I-95 AT THE NEXT EXIT, PORT ST. LUCIE, FL AND STOPPED AT A SHELL GAS STATION. I TOOK PICTURES OF THE DISPLAYS WITH MY CELL PHONE BEFORE TURNING OFF THE ENGINE, MILEAGE 36,474. I TURNED THE ENGINE OFF AND CALLED CHRYSLER ROADSIDE ASSISTANCE. THE AGENT SAID HE COULD NOT TELL ME HOW LONG THE WAIT WOULD BE FOR SERVICE OR TOW. I STARTED THE ENGINE AND WAITED TO SEE THE DID, EVIC, AND P R N D DISPLAYS. THE DISPLAYS WERE THE SAME AS BEFORE I TURNED OFF THE ENGINE. I COULD SEE A HOTEL FROM THE GAS STATION. I GOOGLED THE HOTEL ADDRESS AND THE ADDRESS OF THE NEAREST JEEP DEALERSHIP, ARRIGO DODGE CHRYSLER JEEP, FT. PIERCE, FL. THE DISTANCE WAS 8 MILES. I DROVE TO THE HOTEL, 0.4 MILES FROM GAS STATION. THE NEXT MORNING, JUNE 11TH, I CALLED ARRIGO AND TALKED WITH A SERVICE ADVISOR AND ASKED IF I COULD BRING MY JEEP IMMEDIATELY. I DROVE TO ARRIGO AT 5851 S. US HIGHWAY 1, FT. PIERCE, FL. ATTACHED IS REPAIR ORDER 136810 - 6/11/16 FLASH SOFTWARE. SAME OCCURRENCE DRIVING ON I-95, SERVICE SHIFTER AND PRND 46,302 MILES AND 46, 623 MILES IN 09/16. REPLACED SHIFTER 9/21/16 AT MY EXPENSE. 5 FILES ATTACHED. I HAVE MORE. *TR

Mileage: 36,000

I HAVE HAD THE ENGINE LIGHT COME ON SEVERAL TIMES AND THE DEALER HAD MY CAR FOR 8 HOURS AND SAID IT WAS REPAIRED AND I DROVE IT 2 MILES DOWN THE ROAD FROM THE SHOP AND THE ENGINE LIGHT CAME BACK ON SO AFTER 2 WEEKS WAIT IT WENT BACK IN AND NOE THE DEALER IS SAYING I NEED A NEW TRANSMISSION AND CHRYSLER IS ONLY WILLING TO REPLACE MY TRANSMISSION WITH 7500 MILE ON IT WITH A REMANIFACTURED TRANSMISSION WHICH IS BS.

Mileage: 7,500

2015 JEEP TRAIL HAWK APPROXIMATELY 1ST 10,000 MILES ELECTRONICS MULTIPLE ALARMS NO 4 WHEEL DRIVE, PARKING BRAKE ERROR, CHECK TRANSMISSION LIGHT ON WHILE DRIVING. LOSS OF SOME STEERING, HEAVY... CAR IS SHIFTING CHAOTICALLY. CHECK ENGINE NO VISIBLE ISSUES. TOOK TO DEALER SHIP THE NEXT DAY THEY RE-FLASHED SOFTWARE KEPT IT FOR THE NIGHT NO OTHER ISSUES UNTIL 12/11/2016 WHEN A DUPLICATE OF THE FIRST EVENT OCCURRED. TOOK TO DEALERSHIP SAME THING AS REPORTED BEFORE, PLUS OIL LEAK (NO OIL IN MY GARAGE UPPER OIL LEAK) AND THE DEALERSHIP COMPLETED A TRANSMISSION RE-CALL REPAIR TO FIX TRANSMISSION ERRORS ON THE 9 SPEED. ALL REPAIRS UNDER WARRANTY TO DATE ONLY COST TO ME IS RENTAL CARS AND LOST TIME AT WORK. 12/19 DUPLICATE AGAIN OF TWO EVENTS ONLY DIFFERENCE IS THE CAR WAS HAVING A HARD TIME STARTING ON TWO OCCASIONS TODAY BUT DROVE FINE. ON ONE OCCASION THE MOTOR STARTER WOULD NOT STOP ENGAGING THE ENGINE AND IT WOULD NOT START. MY FOOT WAS NOT ON THE BRAKE, AND I WAS NOT PRESSING THE START BUTTON, IT WAS JUST STUCK IN START. I PUMPED THE BREAKS AND HIT THE ENGINE BUTTON AND IT STOPPED MAYBE 20 SECONDS LATER. THE CAR ALWAYS RETURNS TO NORMAL AFTER IT SITS FOR A FEW HOURS ALL THE ALARMS GO AWAY AND THE CHECK ENGINE LIGHT IS ON BUT IT TESTS DRIVES FINE. LAST RECALL NOTED THE SAME ISSUE AND MY RECALL REPAIR ON 12/12 WAS TO FIX THE ISSUE, AT THIS POINT FEEL I AM PRETTY LUCKY TO BE ON SIDE STREET A FEW MILES FROM HOME WHEN ERRORS OCCUR NOT SURE WHAT WOULD HAPPEN ON THE HIGHWAY. JUST CHECKED THE ENGINE AND FLUIDS ALL OK WILL TAKE TO DEALERSHIP TOMORROW. TOOK PICTURES OF THE TOP OF THE ENGINE AND BELOW THE CAR NO LEAKS NO FLUID ISSUES SEEMS TO BE A SOFTWARE OR PROGRAMMING ISSUE. THE DEALERSHIP HAS BEEN GREAT DON'T THINK THEY HAVE MUCH CONTROL OVER THE PROBLEM. *TR

Mileage: 27,000

EVEN THOUGH CHRYSLER RECALLED THESE VEHICLES TO REPAIR FAULTY NINE SPEED AUTOMATIC TRANSMISSION SYSTEMS (NHTSA CAMPAIGN #16V529000), THE PROBLEMS ARE STILL RECURRING AGAIN AND AGAIN FOLLOWING THE REPAIRS. THE TRANSMISSION WIRE HARNESS IS NOT BEING REPLACED, IN MY CASE THE TRANSMISSION WAS REPLACED BUT THE PROBLEMS CONTINUED. THE AUTO IS RETURNED TO THE OWNER WITHOUT PROPER ROAD TESTING AND WITH THE SAME LIFE/SAFETY FAULTY CONDITIONS, THAT MAKES THE MOVING AUTO TO UNEXPECTEDLY SHIFT TO NEUTRAL OR ENGINE TURN-OFF. ALSO, SOMETIMES THE PROBLEM OCCURS WHEN TURNING WHILE IN MOTION, WITH A STRONG STEERING PULLING THAT FORCES THE AUTO TO THE SIDE WITH STABILITY CONTROL OR POWER STEERING SYSTEMS NOT IN OPERATION (CONTROL LIGHT COMES ON). IN ORDER TO CONTINUE MOVING, THE AUTO HAS TO BE STOPPED IN THE MIDDLE OF THE ROAD, PLACED IN PARK AND RE-STARTED WHILE OTHER AUTOS ARE ON THE ROAD NEAR ME, OBVIOUSLY VERY DANGEROUS! THESE AUTOS SHOULD NOT BE ON THE ROAD, UNTIL THE PROBLEM IS PROVEN TO BE FINALLY RESOLVED BY CHRYSLER. IF THE MANUFACTURER IS ALLOWED TO CONTINUE WITH THE "TRIAL & ERROR" SOLUTIONS, THEN ALL APPLICABLE WARRANTIES WILL EVENTUALLY EXPIRE AND THE AUTO OWNERS WILL END UP WITH A DEFECTIVE AUTO, THAT IS NOT OPERABLE, IS UNSAFE AND WILL ULTIMATELY HAS NO VALUE.

Mileage: 6,350

WHEN ATTEMPTING TO PASS ANOTHER CAR THE TRANSMISSION SUDDENLY WENT INTO NEUTRAL. VEHICLE LURCHES SOMETIMES AND TRANSMISSION IS NOT PREDICTABLE. WIFE IS SCARED TO DRIVE IT AFTER IT WENT INTO NEUTRAL WHILE TRYING TO PASS WITH IT. DEALER SAID THEY CAN FIND NOTHING WRONG!

Mileage: 28,000

WHILE DRIVING MY VEHICLE ACROSS AN INTERSECTION ON A CITY STREET MY TRANSMISSION WENT, IN THE MIDDLE OF THE INTERSECTION. MY VEHICLE CAME TO A CRAWL AND I WAS UNABLE TO GIVE IT GAS , ALL THE WHILE TRAFFIC WAS COMING AT ME IN BOTH DIRECTIONS. MY PASSENGER HAD TO GET OUT OF THE CAR AND PUSH IT BACK OUT OF THE INTERSECTION. THEN MY CAR WOULD NOT GO INTO PARK, AGAIN ALMOST ROLLING BACK INTO TRAFFIC. *TR

Mileage: 22,500

2015 JEEP CHEROKEE TRAILHAWK 18281 MILES - V6. 1:45PM 12/13/16 I WAS STOPPED IN AN INTERSECTION MAKING A LEFT HAND TURN. CAME TIME TO GO, HIT THE GAS AND HEARD A LOUD "CRACK" FROM THE FRONT/PASSENGER SIDE OF THE JEEP THEN A "RATTLE", THEN NOTHING. THE ENGINE REVVED UP BUT NO POWER TO THE WHEELS. ROLLED THROUGH THE INTERSECTION, PULLED OVER, PUT THE CAR IN PARK AND TURNED OFF THE MOTOR. GOT OUT, LOOKED AROUND, NOTHING BROKEN, NO FLUID ON THE GROUND. POPPED THE HOOD, AGAIN, NOTHING NOTICEABLE. RE-STARTED THE VEHICLE AND THE ENGINE LIGHT WAS ON. PUT THE VEHICLE IN DRIVE, BUT WOULD ONLY GO ABOUT 10 MPH... THE MOTOR WOULD REV UP, BUT AGAIN NO POWER TO THE WHEELS. LIMPED ALONG THE HIGHWAY WITH THE FLASHERS ON AND PULLED ONTO A SAFE SIDE STREET AND CALLED TRIPLE-A. AS I WAS SITTING, ENGINE OFF, I BEGAN TO ROLL... THE VEHICLE WAS IN PARK BUT WAS STILL ROLLING FORWARD! CRANKED THE WHEELS INTO THE CURB AND SET THE E-PARKING BRAKE. GOT A TOW TO THE LOCAL DEALERSHIP AND EXPLAINED THE SITUATION TO THE SERVICE TECH. THOUGHT I'D POST AS WELL SO OTHERS COULD SEE. SO FAR, THE DEALERSHIP HAS BEEN REALLY HELPFUL. I'LL BE FOLLOWING UP AND UPDATING AS WE GO.

Mileage: 18,281

A WOBBLE IS FELT WHEN VEHICLE IS ACCELERATED FROM A DEAD STOP OR ROLLING START. IT USUALLY OCCURS BETWEEN 10 AND 20 MPH.

Mileage: 18,189

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED AND THE THROTTLE BODY REPLACED. THE TRANSMISSION WAS PREVIOUSLY REPLACED AT 26,000 MILES. THE DEALER WAS INFORMED BY THE MANUFACTURER TO COMPLETE THE RECALL REPAIR PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

PURCHASED VEHICLE USED 9/17/2016. ON MONDAY 9/19/16 I PULLED OUT OF A PARKING SPOT AT WORK, PUT THE CAR INTO DRIVE AND FOUND THAT IT WOULDN'T MOVE. ALL OF THE SHIFT PANEL LIGHTS WENT ON, THE DASH FLASHED A SERIES OF ERRORS, AND THE CAR WAS IN WHAT APPEARED TO BE NEUTRAL. THIS WOULD HAPPEN 10 MORE TIMES BETWEEN 9/17 AND 11/19 TO BOTH ME AND THE SERVICE ADVISOR AT THE DODGE DEALERSHIP. AT ONE POINT IT WENT INTO THIS IMMOBILE STATE AS I BACKED OUT OF MY DRIVEWAY AT 6:30 A.M., LEAVING ME IN THE STREET WITH A CAR COMING FROM BEHIND. THIS PROBLEM REMAINS UN-RESOLVED AS OF 12/7/16. DEALER CAN'T FIND CAUSE. PROBLEM OCCURS MOST WHEN COLD AND SHIFTING FROM REVERSE TO DRIVE. *TR

Mileage: 13,500

MY MALFUNCTION INDICATOR LIGHT CAME ON AND I NOTICED THAT THE CAR WAS NOT SHIFTING PROPERLY AND THAT WHEN IT SHIFTED IT WAS DOING SO AT ABOUT 4 TO 5K RPMS. I TOOK THE CAR TO JEEP TO HAVE IT REPAIRED. JEEP STATED THAT ALL HAS BEEN FIXED TO DATE BUT THE CAR IS STILL NOT SHIFTING PROPERLY. IN ADDITION MY CAR GETS EVERY SERVICE AT JEEP AND MY CAR ONLY HAS ABOUT 22K ON IT SO TO HAVE ISSUES ALREADY IS VERY CONCERNING.

AFTER DRIVING THE CAR FOR ALMOST A YEAR KEPT NOTICING TRANSMISSION WOULD NOT SHIFT SMOOTHLY. IT WOULD JERK AND LURCH MAKING ME THINK I WAS NOT APPLYING THE ACCELERATOR CORRECTLY. AFTER SEVERAL (3) COMPLAINTS AND TAKING IT TO THE DEALER TO HAVE IT LOOKED AT I DECIDED TO LOOK FOR ANOTHER VEHICLE. IT WAS THEN I FOUND OUT FROM A HONDA DEALER EMPLOYEE THAT THERE IS A CLASS ACTION LAW SUIT AGAINST JEEP. THE JEEP IN QUESTION WAS RELEASED WITHOUT ALL THE PROBLEMS WITH THE NINE SPEED TRANSMISSION WORKED OUT. IT IS VERY FRUSTRATING TO BE DRIVING A NEW VEHICLE THAT DOESN'T RUN LIKE ONE. *TR

Mileage: 21,000

FOR A FEW MONTHS MY VEHICLE HAS BEEN CHANGING GEARS ABRUPTLY WHILE DRIVING OFTEN JUMPING FROM STOPS AND JUMPING DURING ACCELERATION. NOW AT 37000 MILES OWNING IT LESS THAN 2 YEARS THE ENGINE LIGHT HAS COME ON AND SERVICE TRANSMISSION SOON WITH NO ACCELERATION. I HAVE TAKEN MY FOOT OFF THE BRAKE TO START FROM A STOP AND DURING ONE OF THE JUMPS I ALMOST REAR-ENDED THE CAR IN FRONT OF ME.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON TWO OCCASIONS THE FOLLOWING SEQUENCE OF EVENTS HAVE HAPPENED. 1. "CHECK ENGINE" LIGHT APPEARS. MESSAGE READS "SERVICE TRANSMISSION". 2. IMMEDIATELY TRANSMISSION NO LONGER RESPONDS. 3. TURN OFF VEHICLE. UPON RESTARTING "CHECK ENGINE" LIGHT REMAINS ON BUT VEHICLE RETURNS TO FUNCTIONING NORMALLY. 4. TAKE VEHICLE IN TO CHECK THE TROUBLE CODE. UPON RESTARTING VEHICLE THE "CHECK ENGINE" LIGHT NO LONGER APPEARS. THE ISSUE FIRST OCCURRED AT AROUND 31,500 MILES WHILE TRAVELING SURFACE ROADS AT ABOUT 40 MPH. I TOOK IT IN TO THE DEALERSHIP FOR AN UNRELATED RECALL NOTICE AND INFORMED THEM OF THE OTHER ISSUE. THEY SAID THEY WOULD INSPECT THE TRANSMISSION FOR ANY AND ALL ISSUES. THE VEHICLE WAS RETURNED TO ME AND I WAS ASSURED THERE WAS NO ISSUE. AT AROUND 34,000 MILES THE ISSUE HAPPENED AGAIN; THIS TIME IT HAPPENED DRIVING ON A BUSY HIGHWAY AT 70MPH. UPON TAKING IT IN TO AN AUTOZONE THE TROUBLE CODE READ "P0887 TCM POWER RELAY CONTROL CIRCUIT HIGH". THE DEALERSHIP TOLD ME THEY AREN'T AWARE OF THAT CODE AND IT IS CURRENTLY IN THEIR POSSESSION TO INVESTIGATE. *TR

Mileage: 31,500

THE TRANSMISSION SLIPS, STALLS, HESITATES AT ACCELERATION AT ANY SPEED. PARTICULARLY WORRISOME WHEN TRAVELING ON HIGHWAYS WHEN IT JEOPARDIZES OUR SAFETY! HAPPENS CONTINUALLY DESPITE THE JEEP DEALERSHIPS ATTEMPTS TO REPAIR. STILL TELLING US IT IS A SOFTWARE ISSUE AND A DAY AFTER SERVICE PROBLEM CONTINUES. NO FIX.

Mileage: 10,000

THE VEHICLE CONSTANTLY SHIFTS HARD, OR DOES NOT SHIFT WHEN SUPPOSED TO. CONSTANT JERKING OF VEHICLE WHEN SPEEDING UP. SOMETIMES WILL NOT DOWNSHIFT WHEN GOING DOWN HILL. THIS IS A CONSTANT PROBLEM EVERY TIME I DRIVE THE VEHICLE. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES, AND THEY WILL DO "COMPUTER UPDATES", BUT IT DOES NOT HELP.

Mileage: 20,000

I PURCHASED THE CHEROKEE A FEW MONTHS AGO AND HAVE BEEN PLAGUED WITH TRANSMISSION PROBLEMS. IT JERKS AND WILL SURGE WHILE IN PARK. IT WON'T CHANGE GEARS AS IT SHOULD. THE CHECK ENGINE LIGHT CAME ON AND TOOK IT TO THE LOCAL DEALER. THEY HAVE TO REPLACE THE THERMOSTAT HOUSING. THEY DID "FLASHES" AND "RELEARNS" FOR TRANSMISSION PROBLEMS. AS SOON AS I DROVE OFF THE LOT, THE TRANSMISSION WAS PERFORMING EXACTLY AS BEFORE WITH NO IMPROVEMENT.

Mileage: 29,000

WHEN ACCELERATING FROM A STOP, THE TRANSMISSION WILL SLIP FOR 2 SECONDS BEFORE IT ENGAGES, CAUSING THE VEHICLE TO JERK FORWARD VERY SHARPLY.

Mileage: 4,000

TAKATA RECALL THE VEHICLE IS EXPERIENCING ISSUES WHILE SHIFTING IN LOWER GEARS 1-3. THE CAR WILL REV HIGH AND GIVE A JERK BEFORE SHIFTING. THIS HAPPENS WHEN AT A STOP AND YOU BEGIN TO ACCELERATE. THIS ALSO OCCURS IN SLOW MOVING TRAFFIC. ALSO, IT EXPERIENCES ISSUES WHEN MERGING INTO A HIGHWAY OR LANE TRAVELING AT SPEEDS OF 35ISH. WHEN MAKING A TURN AT A STOP SIGN THE CAR WILL ALSO HESITATE AND GIVE A LITTLE JERK. I HAVE ALSO NOTICED THAT WHEN TRAVELING AT 30-35 THE CAR IS IN 5TH GEAR WHICH IN RETURN WHEN YOU NEED TO ACCELERATE IT HAS TO DOWN SHIFT TO TAKE OFF WHICH THERE IS A DELAY BEFORE ACCELERATION OCCURS. THIS HAS BEEN ON GOING FOR ABOUT 2 MONTHS.

Mileage: 22,000

THE 9-SPEED TRANSMISSION IN THIS CAR IS ERRATIC. SOMETIMES IT DELAYS UPON ACCELERATION, SOMETIMES IT JERKS ON DECELERATION, AND SOMETIMES IT SHIFTS UNEVENLY.

Mileage: 34,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS.

Mileage: 14,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/23/16*LJ THE CONSUMER STATED THE ISSUE WAS FINALLY RESOLVED. UPDATED 01/05/17.*JB

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE AT TIMES IN MOTION AND SLOWING DOWN AND LIGHTLY TOUCHING BRAKE WILL DOWN SHIFT AND ACCELERATE AT THE SAME TIME, WHEN APPROACHING STOP SIGN(LIGHT) IF NOT FULLY INGAGING BRAKE QUICKLY VEHICLE CAN TRAVEL THRU INTENDED STOP. DOWN SHIFING AND ACCELERATING MAY ALSO OCCUR ON SLIGHT DOWN GRADE, ALSO, WITH CRUISE CONTROL INGAGED. FACTORY TECHNICIAN HAS DRIVEN AND EVALUATED VEHICLE AND STATES IT IS OPERATING AS DESIGNED. PROBLEM CONTINUES..... MOST STAY READING TO FULLY ENGAGE BRAKE IF NEEDED.

Mileage: 300

AUTOMATIC TRANSMISSION: VEHICLE "HESITATES" WHEN PUTTING INTO DRIVE OR REVERSE OR MOVING FORWARD FROM A "STOPPED" POSITION. THIS HAPPENS INTERMITTENTLY - I DON'T KNOW WHEN I PRESS THE GAS IF I WILL MOVE FORWARD. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE ONTO A HIGHWAY - THOUGH IT COULD POTENTIALLY CAUSE AN ACCIDENT IF THE VEHICLE BEHIND ME THINKS I WILL MOVE FORWARD WHEN A LIGHT TURNS GREEN. I HAVE BEEN TOLD THAT I SHOULD CONTACT THE DEALERSHIP PERIODICALLY FOR SOFTWARE UPDATES -- THERE IS NO WAY TO FIX THE PROBLEM, BUT SOFTWARE SUPPOSEDLY "LESSENS" THE PROBLEM. I HAD ONE SOFTWARE UPDATE: PROBLEM RECURRED THE NEXT DAY AND CONTINUES TO BE A PROBLEM. I AM AFRAID TO ALLOW MY TEENAGER DRIVE THE VEHICLE BECAUSE OF THE UNPREDICTABILITY OF THE PROBLEM -- IT'S FRIGHTENING ENOUGH FOR ME, LET ALONE AN INEXPERIENCED DRIVER. THIS IS A SAFETY ISSUE -- NO "FIX" IS AN UNACCEPTABLE RESPONSE! *TR

AUTOMATIC TRANSMISSION: VEHICLE "HESITATES" WHEN PUTTING INTO DRIVE OR REVERSE OR MOVING FORWARD FROM A "STOPPED" POSITION. THIS HAPPENS INTERMITTENTLY - I DON'T KNOW WHEN I PRESS THE GAS IF I WILL MOVE FORWARD. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE ONTO A HIGHWAY - THOUGH IT COULD POTENTIALLY CAUSE AN ACCIDENT IF THE VEHICLE BEHIND ME THINKS I WILL MOVE FORWARD WHEN A LIGHT TURNS GREEN. I HAVE BEEN TOLD THAT I SHOULD CONTACT THE DEALERSHIP PERIODICALLY FOR SOFTWARE UPDATES -- THERE IS NO WAY TO FIX THE PROBLEM, BUT SOFTWARE SUPPOSEDLY "LESSENS" THE PROBLEM. I HAD ONE SOFTWARE UPDATE: PROBLEM RECURRED THE NEXT DAY AND CONTINUES TO BE A PROBLEM. I AM AFRAID TO ALLOW MY TEENAGER DRIVE THE VEHICLE BECAUSE OF THE UNPREDICTABILITY OF THE PROBLEM -- IT'S FRIGHTENING ENOUGH FOR ME, LET ALONE AN INEXPERIENCED DRIVER. THIS IS A SAFETY ISSUE -- NO "FIX" IS AN UNACCEPTABLE RESPONSE! *TR

LOST OF POWER WE HAVE BEEN LUCKY WE WHERE NOT ON A MAJOR HYWAY WHEN THIS HAPPENS WANT TO KNOW IF THIS VEHICLE CAN OR BEEN HACKED. THERE ARE A LOT OF JEEP CHEROKEES ON THE ROAD A LOT OF OWNERS ARE COMPLAINING ABOUT THIS PROBLEM THIS IS A VERY SERIOUS PROBLEM SEEMS LIKE NOTHING BEING DONE ABOUT THIS

Mileage: 6,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WOULD NOT ACCELERATE MORE THAN 15 MPH. WHEN THE VEHICLE WAS PLACED IN DRIVE, IT WOULD ACTIVATE THE DTC. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 42,000

SERVICE TRANSMISSION AT 24,100 MILES. DROVE TO WORK AND THEN VEHICLE WOULDN'T START AFTERWARDS. THEN, I PUT THE BRAKE ON AND IT STARTED WITH THE MESSAGE: SERVICE TRANSMISSION AND WHEN I PUT IT IN DRIVE AND THE VEHICLE JERKED. TOWED THE VEHICLE TO THE DEALERSHIP AND THE DEALERSHIP IS BACKLOGGED WITH TRANSMISSION ISSUES MY CAR IS STILL IN LINE TO BE CHECKED OUT.

Mileage: 24,100

PURCHASED VEHICLE NOV 2014, SHORTLY AFTER I NOTICED IT WOULD SHIFT IRREGULARLY AND THE VEHICLE TENDED TO CRUISE ON ITS OWN WHEN OFF THE GAS. WHAT MADE ME TAKE TO THE DEALER WAS I NOTICED THAT WHEN COMING TO A STOP, THE RPMS OF THE ENGINE WILL INCREASE AND CAUSE THE CAR TO START GOING FASTER WHILE APPLYING THE BRAKES. SO I TOOK TO THE DEALER. DEALER DID NOT INVESTIGATE THE ISSUE. THEY PREFORMED SOFTWARE UPDATES. NONE FIXED THE ISSUE. TIME PASSED, THE JEEP STARTED TO DEVELOP MORE NOISES IN THE TRANSMISSION, IT STARTED TO PUT GEARS HARSHLY SO I TOOK IT TO THE DEALER AGAIN AFTER IT CONTINUED TO DO THE SAME ISSUES. DEALER CLAIMED THERE WAS AN ISSUE WITH THE TRANSMISSION AND IT WAS REPLACED ALONG WITH UPDATES. NEW TRANSMISSION AND SAME ISSUES. JEEP TRIES TO CRUISE WHEN OFF THE GAS, TRIES TO ACCELERATE WHEN SLOWING OR BRAKING, RPMS GO UP WHEN SLOWING, NOISES COMING FROM THE TRANSMISSION, IRREGULAR SHIFTING, DOES NOT FEEL LIKE A NEW CAR. TOOK TO THE DEALER ABOUT 3-4 MORE TIMES SINCE TRANSMISSION SWAP FOR SOFTWARE UPDATES AND NOTHING GOT BETTER. THE JEEP IS ACTUALLY GETTING WORSE. NOW IT HAS STARTING SLAMMING IN GEARS WHEN COMING TO A STOP, HAS SOME SORT OF WOBBLE WHEN ACCELERATING, NOISES FROM THE FRONT (SOUNDS LIKE CLUTCHES SLIPPING OR SOMETHING) AND DEALER HAS NO FIX. I HAD A RIDE ALONG WITH DEALER REP AND THEY CLAIM ITS NORMAL FOR THE VEHICLE, THAT ITS SOFTWARE AND I MUST WAIT FOR UPDATES. IT IS NOW OCT 20, 2016 AND I HAVE LOST COUNTLESS TIME AND MONEY TRYING TO GET THIS JEEP CORRECT. I HAVE TRIED TO GET THE DEALER TO GIVE ME MY MONEY BACK AND THEY DO NOT. I OPENED A CASE WITH FCA WHEN TRANSMISSION WAS SWAPPED AND THEY HAVE NOT HELPED TO GET OUT OF THE CAR. WHY SHOULD I BE STUCK WITH A FAULTY AND DANGEROUS VEHICLE? FCA AND DEALER SHOULD BE HELD RESPONSIBLE FOR THE SALE OF A FAULTY VEHICLE AND REFUND ME IN FULL. THE VEHICLE SHOULD BE CONSIDERED A LEMON FROM DAY ONE

LOST OF POWER TRANSMISSION SLAMMED INTO REVERSE AND DRIVE LOST OF POWER GETTING ONTO FREEWAY AND LOST OF POWER WHILE TWICE WHILE DRIVING .DO NOT FEEL SAFE IN THIS CAR. *TR

Mileage: 7,000

THE TRANSMISSIONS SHIFTS VERY ROUGH, HESITATES TO DOWNSHIFT AND SURGES WHEN ON A SLIGHT HILL. THIS IS A DANGEROUS SITUATION WHEN DRIVING INTO OUR GARAGE OR ACCELERATING FROM A STOP SIGN. *TR

Mileage: 15,651

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND LOST POWER. THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 24,000

TRANSMISSION PROBLEMS AND ELECTRICAL PROBLEMS HAD THE CAR AT DEALERSHIP AT LEAST 3 TO 4 TIME FOR OVER A WEEK AT THE TIME CALLED JEEP HEADQUARTERS AT LEAST 20 TIMES AND THEY ARE VERY BAD WITH COSTUMER SERVICE. I AM WORRIED ABOUT THE SAFETY FOR MY FAMILY DRIVING THE CAR, SINCE TRANSMISSION ISSUES SHOULD NOT BE HANDLED LIKE THAT. NO SUPPORT FROM JEEP CAPITAL. *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SERVICE TRANSMISSION WARNING CAME ON AND LOST POWER GOING DOWN HWY ALSO STALLED WHEN STARTING FROM STOPLIGHT

THE SHIFTER IS FAULTY. IF I'M AT A STOP SIGN I NEVER KNOW IF MY JEEP IS GOING TO STALL OR IF IT'S GOING TO THRUST ME INTO TRAFFIC. I WAS INCHES AWAY FROM BEING HIT BY A SEMI BECAUSE OF THIS. I TOOK IT TO THE DEALERSHIP I BOUGHT IT AT AND THEY SAID THEY DIDN'T SEE ANY PROBLEM AT ALL AND SENT ME ON MY WAY. NOW RANDOMLY MY JEEP WILL STALL FROM PARK TO DRIVE FOR A SOLID 5 TO 10 SECONDS AND AFTER IN FIRST GEAR I HAVE TO ALMOST FLOOR IT TO GET IT TO ACCELERATE. I LITERALLY WENT UP TO 5000 RPMS BEFORE MY JEEP WOULD EVEN START TO ACCELERATE, LET ALONE SWITCH FROM 1ST GEAR TO SECOND.

Mileage: 38,000

MY 2015 JEEP CHEROKEE TRAILHAWK HAS HAS TRANSMISSION PROBLEMS SINCE THE DAY I BOUGHT IT. IT HAS SUFFERED FROM VERY HARD SHIFTS WHICH SLAM AND JERK INTO GEAR. MOSTLY FROM 1ST TO 4TH GEARS. THE SLAMMING IS SO HARD IT ACTUALLY JERKS THE VEHICLE AND IS QUITE ALARMING. THE NEXT MAJOR PROBLEM WITH THE TRANSMISSION IS THAT IT RANDOMLY FEELS LIKE AS IF "THE CLUTCH IS SLIPPING". I'LL TRY TO ACCELERATE AND IT OFTEN TAKES A SECOND OR TWO BEFORE THE TRANSMISSION "CATCHES" AND THE CAR WILL ACCELERATE. IT REMINDS ME OF A CLUTCH SLIPPING ON AN OLD STICK SHIFT. IT'LL SLIP AND WHEN IT DOES FINALLY CATCH IT'LL SPIN THE TIRES, SIMILAR TO "POPPING THE CLUTCH" IN A STICK SHIFT. THIS IS VERY DANGEROUS SPECIALLY WHEN TRYING TO PULL OUT IN BUSY TRAFFIC. YOU NEVER KNOW IF IT'S GONNA ACCELERATE PROPERLY OR IF IT'S GONNA SLIP AND TAKE A COUPLE SECONDS TO CATCH. I HAVE HAD MY JEEP IN THE DEALERSHIP MULTIPLE TIMES FOR THESE ISSUES AND SO FAR ALL THEY'VE DONE IS SOFTWARE UPDATES, WHICH HASN'T SOLVED EITHER PROBLEM. I HAVE DETAILED THESE PROBLEMS VERY SPECIFICALLY AND I'VE BEEN TOLD EACH TIME THAT THESE SOFTWARE UPDATES WOULD FIX THE PROBLEMS. HOWEVER, THESE PROBLEMS ARE STILL OCCURRING. I DRIVE WITH MY WIFE AND TWO YEAR OLD DAUGHTER IN MY CAR AND I FEAR THAT SOMEDAY MY JEEP WILL FAIL TO ACCELERATE PROPERLY AND WILL CAUSE AN ACCIDENT.

Mileage: 1,000

CHRYSLER RECALL S55 NHTSA CAMPAIGN # 16V-529 TRANSMISSION UNEXPECTEDLY SHIFTED INTO NEUTRAL CAUSING A LOSS OF MOTIVE POWER WHICH CAUSED A 4 CAR CRASH.

Mileage: 17,892

I HAVE TO COMPLAIN OF THE EMERGENCY BRAKE COMING ON BY ITSELF, ITS WHEN I'M BACKING UP AND IN MOTION, THIS HAS HAPPENED AT LEAST 7 TIMES IN THE 15 MONTHS I HAVE OWNED THIS CAR, SECOND COMPLAINT IS WHEN I ACCELERATE , THE CAR JUST SITS THERE FOR SEVERAL SECONDS, I'M TRYING TO MAKE A LEFT OR RIGHT TURN, ON A HIGHWAY, I FEEL THIS IS DANGEROUS IN BOTH CASES.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING, ENGINE STOPS, LOST POWER ALL POWER. DRIVING ON ROAD IN TRAFFIC. THIS OCCURED 3 DIFFERENT TIMES.

Mileage: 11,000

THE TRANSMISSION IS NOT WORKING WHEN THE VEHICLE IS SHIFTED INTO DRIVE,REVERSE, NO POWER SENT TO THE WHEELS ONLY REVS UP. THE VEHICLE ALSO MAKES A GRINDING NOISE WHEN THE VEHICLE IS PLACED INTO PARK AND CHECK ENGINE LIGHT IS ON. AN INDICATOR STATES ON THE DASH STATES GET TRANSMISSION SERVICED. STALLED OUT ON MY WAY HOME FROM WORK HAD TO PUSH IT ABOUT A BLOCK. CALLING THE DEALER TODAY.

Mileage: 12,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE DEALER DIAGNOSED THAT THE BRAKES AND ROTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, ON ANOTHER OCCASION, THE VEHICLE FAILED TO SHIFT PROPERLY AND SHIFTED ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER COMING TO A STOP, THE VEHICLE INDEPENDENTLY SHUT OFF. THE CONTACT MENTIONED THAT THE PUSH TO START FAILED TO RESTART THE VEHICLE AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL SAVING FEATURE WAS ENABLED AND THE PUSH TO START FEATURE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.

Mileage: 400

NINE SPEED AUTOMATIC TRANSMISSION. THIS IS A SAFETY ISSUE. THE TRANSMISSION IN THE LOWER RANGE OF GEARS SEARCHES FOR THE PROPER SPEED GEAR AND WHEN IT FINDS ONE, IT JUMPS INTO GEAR CAUSING THE VEHICLE TO LURCH AND AT TIMES CAUSES THE VEHICLE TO OVER ACCELERATE. AT HIGHER SPEEDS, THE TRANSMISSION WILL DROP INTO A GEAR WITH A HEAVY THUMP WHICH SHAKES THE WHOLE VEHICLE. THE REALLY SERIOUS PROBLEM IS WITH THE TRANSMISSION WHEN USING CRUISE CONTROL. JUST LAST WEEK, I HAD THE CRUISE CONTROL SET AT 55 MPH AND WHEN ON A DOWNHILL PORTION OF ROADWAY, THE TRANSMISSION SUDDENLY WENT INTO A HIGHER GEAR AND THE VEHICLE BEGAN A RAPID ACCELERATION. BEFORE I COULD HIT THE BRAKE TO DISENGAGE THE CRUISE CONTROL, THE VEHICLE WAS TRAVELING AT WELL OVER 60MPH. I HAVE HAD THE VEHICLE IN FOUR TIMES TO THE DEALER AND THEY ONLY DO COMPUTER UPDATES AND CAN FIND NOTHING WRONG WITH THE TRANSMISSION. WHEN I CALL JEEP TO COMPLAIN, THEY SEND ME BACK TO THE SAME DEALER AND NOTHING GETS DONE. I THINK THAT THIS IS A GREAT SAFETY ISSUE AND I FEEL THAT THIS VEHICLE WILL GET ME KILLED. I AM A RETIRED POLICE OFFICER WHO HAS DRIVEN HUNDREDS OF THOUSANDS OF MILES IN A WIDE VARIETY OF VEHICLES HAVING AUTOMATIC TRANSMISSIONS AND THIS IS BY FAR AND AWAY THE WORST ONE I HAVE EVEN USED. FINAL NOTE, THE COMPUTER UPDATES INSTALLED BY THE DEALER HAS NOT IMPROVED THE TRANSMISSION AND HAS DECREASED MY OVERALL GAS MILEAGE BY 2 MPG. KIND OF THROWS OFF THE EPA ESTIMATES, DOESN'T IT.

Mileage: 16,000

WHILE DRIVING THE TRANSMISSION SHIFTS UNEXPECTEDLY AND HARD WHEN ACCELERATING AND DECELERATING. IT SHIFTED SO HARD THE OTHER DAY THAT I THOUGH SOMEONE HAD HIT ME! THE SHIFTING AT SLOW SPEEDS AND STOP AND GO TRAFFIC IS ALSO ROUGH CAUSING JOLTS AND ROUGH HANDLING. I FEEL UNSAFE DRIVING THIS SUV, BUT DO NOT HAVE ANY OTHER MODE OF TRANSPORTATION. ADDITIONALLY, WHILE TRAVELING AT 55-60 MPH WITH CRUISE CONTROL ON OR OFF, THE TRANSMISSION DOES NOT LEAVE 6TH GEAR. IT'S A 9 SPEED TRANSMISSION AND DESPITE TRYING DIFFERENT SPEEDS IT DOES NOT USE ANYTHING BEYOND 6TH GEAR.

Mileage: 15,000

AT TIMES, THE TRANSMISSION WOULD SHIFT SO HARD THAT IT FELT LIKE I HAD BEEN HIT FROM THE REAR. THEY HAD AN ALERT ABOUT A COMPUTER PROBLEM. AS I DROVE HOME, IT DID IT AGAIN. I TOOK IT TO A DIFFERENT DEALER TO SEE IF THEY WOULD HAVE ANY LUCK. IT SEEMED TO FIX THE PROBLEM FOR A WHILE. THE HARD SHIFTING INCIDENTS WERE GREATLY REDUCED. THEN WHILE DRIVING HOME FROM HIGHLAND, I NOTICED SOME HESITATION IN THE SHIFTING. A FEW BLOCKS FROM MY HOUSE, THE ENGINE LIGHT TURNED ON AND AN ALERT TO SERVICE THE TRANSMISSION CAME ON. JUST BEFORE I PULLED ON TO MY STREET I FELT AND HEARD THREE LOUD BANGS THAT AGAIN MADE THE CAR JERK LIKE IT HAD BEEN HIT FROM THE REAR. AS I TOOK OFF FROM A STOP, IT FELT LIKE THE TRANSMISSION WAS SLIPPING. IT JUST WOULDN'T GO. I PULLED INTO THE DRIVEWAY AND WHEN I GOT OUT OF THE CAR, I NOTICED AN ODOR LIKE BURNT OIL. I CALLED ROYAL GATE AND WAS TOLD TO BRING IT IN. TRIP NUMBER 4 FOR THE TRANSMISSION. NO PROBLEMS ON THE WAY THERE. A WEEK LATER, I GOT MY CAR BACK. AGAIN, I WAS TOLD THAT IT WAS A COMPUTER PROBLEM. I GOT HOME AND WHEN I WAS BACKING INTO THE DRIVEWAY, I HEARD AND FELT ANOTHER BANG. I CALLED ROYAL GATE AGAIN. I WAS TOLD THAT THEY ARE HAVING PROBLEMS WITH THE NINE SPEED TRANSMISSION. THEN WHILE ON MY WAY BACK FROM AN APPOINTMENT, THERE WAS MORE SLIPPING. ON 10-01-16, I PICKED UP MY CAR FOR THE SIXTH TIME. THEY COULDN'T FIND ANYTHING WRONG WITH IT. I ASKED TO SPEAK WITH THE STORE MANAGER. WHILE WAITING, ONE OF THE SALES PEOPLE ASKED ME WHAT I NEEDED. I TOLD HIM THAT I WAS PICKING UP MY JEEP CHEROKEE FOR THE SIXTH TIME. HE LAUGHED AND SAID, 'TRANSMISSION?' THE MANAGER WAS TOO BUSY TO TALK TO ME. HE WAS IN THE MIDDLE OF A DEAL. THE LAST TIME THAT I BROUGHT THE CAR IN, TWO OF THE SERVICE PEOPLE WITNESSED ALL OF THE PROBLEMS THAT I BROUGHT IT IN FOR. NOW ALL OF A SUDDEN, NO ONE CAN FIND THE PROBLEM.

Mileage: 100

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

FIVE TIMES, TRANSMISSION HAD SHIFTED INTO NEUTRAL AT AN INTERSECTION, EMERGENCY BRAKE GOES ON, DASHBOARD LIGHTS UP AND LAST TIME HAD TO HAVE IT TOWED TO DEALERSHIP. JEEP FINALLY RECALLED IT IN AUGUST, BUT HAVE NO PARTS AVAILABLE TO FIX IT.

Mileage: 13,159

TRANSMISSION PROBLEMS FOR ALMOST A YEAR NOW, TRUCK VIOLENTLY JERKS FORWARD ON ACCELERATION MOSTLY FROM A DEAD STOP BUT SOMETIMES IN MOTION AND ON DECELERATION HAS ALMOST CAUSED MANY FRONT AND REAR ACCIDENTS. RECENTLY ON MY WAY HOME FROM NEW JERSEY THE CHECK ENGINE LIGHT CAME ON INDICATING SERVICE TRANSMISSION THE VEHICLE LOST POWER WHILE I WAS ON THE PARKWAY ALMOST CAUSED AN ACCIDENT. I PULLED OVER AND TURNED OFF THE VEHICLE THEN RESTARTED THE CHECK ENGINE LIGHT WAS STILL ON, BUT I REGAINED POWER TO DRIVE. THAT LASTED A MINUTE OR TWO THEN THE SAME THING HAPPENED. TRUCK LOST POWER WAS IN A FAIL SAFE MODE BARELY DROVE ABOVE 30 OR 40MPH. WHAT A LONG, UNSAFE TRIP HOME TO SAY THE LEAST. I'VE HAD NOTHING BUT PROBLEMS WITH THIS TRUCK AND HAVE NUMEROUS COMPLAINTS AND REPAIRS AT THE DEALERSHIP. NOW IT'S APART OF THIS RECALL AND NO PARTS ARE AVAILABLE. THE DEALERSHIP SAYS THIS PROBLEM IS THE RECALL, BUT THEY CAN'T FIX IT YET. I'VE BEEN WITHOUT MY TRUCK FOR ALMOST 2 WEEKS THIS IS AWFUL AND I'M FRUSTRATED AND FED-UP WITH THIS VEHICLE. I WANT OUT OF THIS LEASE ASAP. AND PS THEY PUT ME IN A DODGE DART LOANER CARE ARE YOU KIDDING ME I DRIVE A TRUCK FOR A REASON!

Mileage: 20,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2 PROBLEMS. FIRST. THE FOLLOWING MALFUNCTION LATER CAUSED AN ACCIDENT, DETAILED BELOW. WHEN DRIVING ON THE HIGHWAY, THE CRUISE CONTROL WOULD DISENGAGE, SPEED WOULD DROP AND THE STEERING WHEEL WOULD JERK VIOLENTLY SIDE TO SIDE FOR A MOMENT, STARTLING US AND POSSIBLY FORCING US INTO ANOTHER LANE. WE THOUGHT THE JERKING MAY BE DUE TO STRONG WINDS BUT WANTED TO GET THE CRUISE CONTROL CHECKED. THIS HAPPENED A COUPLE MORE TIMES IN THE 2H 30M DRIVE BEFORE ULTIMATELY ENDING IN AN ACCIDENT. THAT SAME TRIP, NEARING OUR DESTINATION, WHILE TURNING LEFT ON A SINGLE-LANE OFF-RAMP CONNECTING THE CURRENT HIGHWAY TO A PERPENDICULAR HIGHWAY, IT HAPPENED AGAIN. UNLIKE THE PREVIOUS INSTANCES WHERE THERE WERE NO OBSTACLES AROUND, THIS TIME OUR CAR VIOLENTLY RICOCHET AGAINST BOTH SIDES OF GUARD RAILS. VISUALLY, THE BODY WAS BARELY DAMAGED BUT THE TIRES AND THE INNER ASSEMBLY WERE TOO DAMAGED TO DRIVE. SECOND. THESE SYMPTOMS PRECEDE THE ONE WRITTEN OF ABOVE THAT CAUSED THE ACCIDENT. WHEN COMING CLOSE TO STOPPING, THE CAR WOULD JERK FORWARD. WHEN ACCELERATING FROM ZERO, THE CAR WOULD PAUSE AND SUDDENLY JERK FORWARD.A

Mileage: 30,125

I WAS DRIVING HOME FROM WORK 9/20/2016. MY SERVICE TRANSMISSION LIGHT CAME ON AND I LOST POWER IN MY GAS PEDAL. WOULD NOT GO. I PULLED OVER AND PUT IT IN PARK. PUT IT BACK IN DRIVE AND IT WAS FINE FOR A FEW MORE MILES THEN DID IT AGAIN. I DROVE IT STRAIGHT TO THE MECHANIC. THE COMPUTER SAID IT WAS THE THROTTLE CONTROL MODULE. HE RESET IT AND UPDATED IT. I GOT IT BACK LAST NIGHT. I WAS DRIVING TO WORK TODAY NAD IT WAS FINE UNTIL I GOT ON THE INTERSTATE AND IT DID IT AGAIN, LIGHT CAME ON AND MY CAR IMMEDIATELY SLOWED DOWN. THIS IS NOT SAFE AT ALL. I HAVE READ MANY MANY COMPLAINTS ABOUT THIS ISSUE AND I BELIEVE JEEP SHOULD BE RESPONSIBLE FOR THIS. I WILL BE TRADING THIS VEHICLE AS SOON AS POSSIBLE

Mileage: 51,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE DECELERATED INDEPENDENTLY. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED AND RE-ENGAGED. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE LUNGED FORWARD. THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE.

Mileage: 11,000

I WAS DRIVING DOWN THE FREEWAY WHEN MY SERVICE TRANSMISSION CAME ON AND MY VEHICLE INSTANTLY LOST POWER AND STARTED JERKING AND GRINDING. DUE TO BEING ON THE FREEWAY I ALMOST GOT INTO A WRECK WITH BOTH OF MY KIDS IN THE CAR. I AM NOT HAPPY WITH THIS DUE TO THE DEALER NOT HAVING ANY PARTS AVAILABLE TO FIX IT. I DRIVE 40 MINS TO WORK AND BACK AND I NOW DO NOT HAVE A SAFE CAR TO DRIVE. VERY DISAPPOINTED WIH THIS CAR AND I WANT SOMETHING DONE ASAP. I WILL NOT BE ASSOCIATED WITH JEEP ANYMORE. IF SOMETHING WOULD OF HAPPENED TODAY I WOULD DEFINITELY FILE A LAWSUIT.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE POWER TRAIN FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE VEHICLE SHIFTED IMPROPERLY BETWEEN SECOND AND THIRD GEARS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE REMAINED IN THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE POWER TRAIN SOFTWARE WAS UPDATED ON FIVE OCCASIONS; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75.

Mileage: 75

THE TRANSMISSION ON THIS VEHICLE, CHEROKEE TRAILHAWK WITH 13K MILES IS VERY DANGEROUS. LIKE OTHERS, I HAVE BEEN TO MULTIPLE DEALERS NUMEROUS TIMES FOR TRANSMISSION SOFTWARE UPDATES WHICH SEEM TO FIX THE PROBLEM BUT THE PROBLEM SEEMS TO BE RELEARNED BY THE COMPUTER AND COMES BACK WORSE THAN BEFORE. NOW THERE IS A TRANSAXLE ISSUE WHERE ALL POWER CAN BE LOST WHILE DRIVING. THIS VEHICLE'S TRANSMISSION IS BAD ENOUGH WITH THE CONSTANT LAG, JERKING AND HESITATION BUT NOW THIS UNREPAIRABLE TRANSAXLE ISSUE IS MAKING IT VERY HARD FOR ME TO EVEN WANT TO DRIVE THIS INCREDIBLY UNSAFE VEHICLE. DEALERS SAY 9 SPEED TRANSMISSION JUST WORK THIS WAY BUT THIS IS THE WORST SHIFTING, MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN. I AM VERY DISAPPOINTED IN THIS JEEP PRODUCT AND WORRY ABOUT ANYONE DRIVING MY VEHICLE.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY JEEP CHEROKEE LATITUDE 2015 ACCELERATE IT SELF . IT'S UNDER WARRANTY AND THE DEALER CAN'T SOLVE THE PROBLEM. WHEN THE RPM COME BACK TO 1000 YOU CAN FEEL HOW THE TRANS JUMP AND THE CAR ACCELERATE IT SELF.

Mileage: 22,600

TRANSMISSION SHIFTS HARD. LAGS AT TAKE OFF, SEVERAL SECONDS BEFORE IT CATCHES A GEAR, AND DOWN SHIFT HARD WHEN COMING TO A STOP. VEHICLE JERKS TO A STOP. WHEN DEPRESSING HAS PEDAL TO TAKE OFF, IT CAN BE 2-4 SECONDS BEFORE GEAR CATCHES, CAUSING DANGEROUS CLOSE CALLS, FROM ONCOMING VEHICLES. HAPPENS DAILY AFTER RECALL FOR A/C HOSE WAS FIXED. TOLD VEHICE WOULD RELEARN OUR DRIVING STYLE. NOW IT'S DANGEROUS.

Mileage: 30,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TRANSMISSION DOES NOT SHIFT PROPERLY. STARTS OUT IN 3ED GEAR GOING 5MPH THEN WILL SLAM HARD INTO A LOWER GEAR. I AM ON MY 3RD CASE WITH CORPORATE AND STILL NOT FIX. BEEN TO 2 DIFFER.ENT DEALERS FOR REPAIR/FIX TROUBLE ALL STARED WHEN THEY DID THE R01 SOFTWARE UPDATE.

Mileage: 5,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL S55, TRANSAXLE WIRE HARNESS - WE ARE BEING COMPELLED TO CONTINUE TO DRIVE A VEHICLE WITH A MAJOR SAFETY DEFECT. FOR TAKATA AIRBAGS, THE DEALERS BROUGHT THE CARS IN AND ISSUED RENT CARS (AT THEIR EXPENSE) UNTIL THE REPAIRS COULD BE MADE. WHY IS THIS SAME PRACTICE NOT BEING FOLLOWED? I RECEIVED NOTICE IN THE MAIL TODAY SO AM USING THIS DATE.

Mileage: 14,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING, THE GEAR SHIFTED IN NEUTRAL INDEPENDENTLY AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

TRANSMISSION LUNGES, CLUNKS AND JERKS. HORRIBLE 2 UPDATES AND 2 RELEARNS AT ONE YEAR OLD ALREADY. THE 1ST GEAR DOES NOT SEEM TO ENGAGE ALL THE TIME RIGHT AWAY. THE 5TH GEAR CLUNKS , LUNGES OR SLIPS.

Mileage: 8,000

TRAVELING ON HIGHWAY AT APPROXIMATELY 65 MPH ABOUT 1 HOUR INTO TRIP, VEHICLE STARTED EMITTING TRANSMISSION WARNINGS AND PARKING BRAKE MALFUNCTION AND SAYING TO PLACE THE CAR IN PARK. VEHICLE LOST ABILITY TO ACCELERATE EVEN THOUGH THE VEHICLE WAS IN DRIVE. VEHICLE ONLY HAS 11,000 MILES ON IT. DRIVER WAS ABLE TO COAST TO THE SIDE OF THE HIGHWAY. PLACED CAR IN PARK AND RESTARTED - ERRORS STILL EMITTING AND SHIFTING IN TO DRIVE CAUSED THE CAR TO JOLT. TOW TRUCK WAS CALLED.

Mileage: 11,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE AND ABS INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,772.

Mileage: 11,772

THE JEEP LUNGES AND SURGES AT ANY POINT OF A DRIVE. WHILE IN REVERSE THE JEEP ACCULTURATES WITHOUT HAVING MY FOOT ON THE GAS. THE JEEP WILL GO FROM 1K REV TO 2K WITHOUT FOOT ON GAS. THIS HAS CAUSED A FENDER BENDER. JEEP HAS UPDATED THE SOFTWARE 4-5 TIMES AND NOW SAYS IT DRIVES THE WAY IT SHOULD

Mileage: 500

CURRENTLY MY 2015 CHEROKEE TRAIL HAWK IS AT THE DEALERSHIP WITH AN UNKNOWN POWERTRAIN ISSUE, THE CHECK ENGINE LIGHT CAME ON THURSDAY. THE TRANSMISSION IN NOT SO FEW WORDS FEELS VERY GUMMY WITH NOT A LOT OF POWER IN BETWEEN GEARS. WHEN COMING TO A COMPLETE STOP AND THEN ACCELERATING THE TRANSMISSION WILL HESITATE AND NOT SHIFT OR HAVE ANY POWER! WHEN THERE IS ON COMING TRAFFIC IT IS VERY DANGEROUS AT TIMES. IT WILL LURCH FORWARD WHEN DOWNSHIFTNG AND COMING TO A STOP. THE TRANSMISSION WILL HAVE VERY HARD SHIFTS AT TIMES OR VERY SOFT SHIFTS. IT IS VERY DANGEROUS. *TR

THE 9 SPEED TRANSMISSION IS UNRELIABLE AND DANGEROUS. THE TRANSMISSION DOES NOT ENGAGE WHEN STARTING FROM A STOP. THE ENGINE REVS AND THEN SEVERAL SECONDS LATER THE TRANSMISSION ENGAGES AND LURCHES FORWARD. THE DELAY PUTS YOU AT RISK AS YOU ENTER TRAFFIC. ADDITIONALLY, THE TRANSMISSION WILL SUDDENLY SHIFT WHEN YOU ARE COASTING AND ACCELERATE 10-15 MILES PER HOUR FASTER. I HAVE HAD THE CAR INTO THE DEALERSHIP 5 TIMES TO REPAIR THIS AND NOTHING CHANGES. FLASHING THE SOFTWARE DOES NOTHING. I HAVE FILED A LEMON LAW CLAIM WITH THE STATE OF CA AND HAVE AN ARBITRATION MEETING SCHEDULED IN SEPTEMBER.

THE CAR HAS TRANSMISSION ISSUES. WHILE DRIVING THE CAR DOWN A CITY ROAD IT SOMEHOW SHIFTED ITSELF INTO NEUTRAL PROMPTING ME TO PLACE THE VEHICLE IN PARK BEFORE SELECTING DRIVE AGAIN.. I HAVE ALSO HAD MAJOR ISSUES WHILE TRYING TO MERGE ON THE HIGHWAY, IN WHICH THE VEHICLE WOULD NOT SHIFT PAST FIRST GEAR, CAUSING THE CAR TO GET UP TO 6K RPM ON THE ENGINE BEFORE HAVING TO COMPLETELY LET OFF THE GAS AND WAIT FOR MY SPEED TO GET BELOW 15 MILES AND HOUR TO REACCELERATE IN ORDER TO GET THE CAR TO SHIFT INTO SECOND GEAR. TRAFFIC WAS GOING 70MPH AND I COULD NOT GET THE VEHICLE TO ACCURATE TO GET UP TO SPEED DUE TO THE TRANSMISSION ISSUE.. I HAVE ON 3 DIFFERENT OCCASIONS TAKEN THE VEHICLE TO THE DEALERSHIP WITH COMPLAINTS ABOUT THE TRANSMISSION AND THEY STATE THEY ARE UNABLE TO DUPLICATE THE ISSUE, AND NO CODES HAVE BEEN CALLED OUT SHOWING THE ISSUE (PER THE DEALERSHIP) HOWEVER THE CAR ITSELF HAS TOLD ME I NEEDED TO SHIFT INTO PARK WHILE DRIVING. I HAVE BEEN LIED TO BY THE DEALERSHIP STATING THEY HAVE DRIVEN THE VEHICLE AND WERE UNABLE TO DUPLICATE THE ISSUE HOWEVER THE MILEAGE IN AND OUT WHICH ARE LISTED ON THEIR PAPERWORK ARE THE EXACT SAME NUMBER.. FRUSTRATED THAT THIS TRANSMISSION ISSUE IS COMPLETELY UNCHANGED SINCE I BOUGHT THE CAR LESS THAN 1 YEAR AGO, JEEP REFUSES TO ASSIST WITH ANYTHING MORE THAN A SOFTWARE UPDATES, AND I AM DIRECTLY PLACING MYSELF AND MY CHILDREN IN HARMS WAY AND RISK OF AN ACCIDENT EVERYTIME I GET BEHIND THE WHEEL, AS IT IS UNPREDICTABILITY OF IF THE VEHICLE WILL SHIFT CORRECTLY OR PLACE ME IN A DANGEROUS SITUATION

Mileage: 27,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE CONTACT TURNED THE IGNITION KEY TO START THE VEHICLE, IT FAILED TO START AND THE EMERGENCY BRAKE STIFFENED. THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS AND MADE A LOUD NOISE. AN ERROR MESSAGE DISPLAYED ON THE INSTRUMENT PANEL THAT READ, "PLACE THE VEHICLE IN PARK AND THEN SELECT DESIRED GEAR", "SERVICE PARK BRAKE", "SERVICE TRANSMISSION". WHILE DRIVING APPROXIMATELY 15 TO 20 MPH, THE GEAR SUDDENLY SHIFTED INTO NEUTRAL BY ITSELF AND WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE NOISE SOUNDED AND FELT LIKE THE TRANSMISSION WAS GOING TO FALL OUT OF THE VEHICLE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT EIGHT MODULES NEEDED TO BE UPDATED. THE EIGHT MODULES WERE UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

THE 9 SPEED ZF TRANSMISSION IS DOWNRIGHT DANGEROUS! OFTEN IT WILL NOT SHIFT PROPERLY WHEN ACCELERATING. THIS HAS LED TO SEVERAL INSTANCES WHERE AN ACCIDENT ALMOST OCCURRED. ALSO HAS VERY HARD SHIFTS AND ONCE THERE WAS NO DOWNSHIFT AND THE VEHICLE SLOWED WHEN IT SHOULD HAVE BEEN ACCELERATING.

Mileage: 18,500

9 SPEED TRANSMISSION IS UNRELIABLE AND VERY ROUGH TO DRIVE. WON'T SHIFT UP WHEN IT NEEDS TO, ON OCCASIONS SLAMS INTO GEAR ESPECIALLY FROM 3RD TO 4TH JERKING THE VEHICLE WHEN IT DOES AND DOWNSHIFTS ROUGHLY. THE SOFTWARE HAS BEEN UPDATED TWICE BUT PROBLEMS REMAIN. DEALERSHIPS SAY THAT THERE IS NOTHING MORE THAT CAN BE DONE. THIS HAS BEEN ONGOING OVER THE LIFE OF THE VEHICLE.

WHILE DRIVING ON A MAIN BLVD THE JEEP SUDDENLY LOCKED UP MUCH LIKE THE E-BRAKE BEING APPLED, LOTS OF WEIRD NOISES. DASH LIT UP WITH CHECK TRANSMISSION, BRAKES, AND ENGINE WARNINGS. ALMOST CAUSED A MAJOR ACCIDENT. TURNED CAR OFF, LET IT RESET AND WAS ABLE TO CONTINUE. HAPPENED AGAIN THREE DAYS LATER. HAD JEEP TOWED TO DEALER. THIS CAR IS A DEATH TRAP. WORKING ON A RESOLUTION WITH DEALER.

Mileage: 13,600

AT LOW SPEEDS, TYPICALLY TAKING OFF FROM A RED LIGHT, THE TRANSMISSION WOBBLES (SEEMINGLY IN SECOND OR THIRD GEAR.) THE TRANSMISSION LAGS HORRIBLY, SOMETIMES CAUSING UNSAFE SITUATIONS WHERE ACCELERATION IS A NECESSITY. YOU CAN'T PREDICT THE ACCELERATION IN THIS VEICHLE. THERE IS AN RPM SPIKE WHEN DOWNSHIFTING CAUSING THE CAR TO ACCELERATE UP TO 15 KMH (EVEN ON CRUISE CONTROL) THE TRANSMISSION "CLUNKED" AS IT WAS DOWNSHIFTING GOING UPHILL ACCELERATING. EXPERIENCING ROUGH IDLE UPON 1ST START, AND IF IN DRIVE OR REVERSE, IF YOUR FOOT IS NOT FIRMLY PLANTED ON THE BRAKE, THE CAR WILL LUNGE FORWARD (OR BACKWARD DEPENDING ON IF IN D OR R.) RESPECTIVELY WITH THE RPM. WITH THIS MANY COMPLAINTS, YOU CAN'T IGNORE THIS IS AN ISSUE WHICH NEEDS TO BE DEALT WITH.

Mileage: 33,000

THE TRANSMISSION IS NEVER IN THE CORRECT GEAR. WHEN SLOWING DOWN AND THEN ACCELERATING (LIKE WHEN TURNING LEFT), THE TRANSMISSION IS STILL IN GEAR 6 OR 7. IT SHOULD BE IN 2 OR 3 SO THAT THE VEHICLE CAN ACCELERATE. JUDGING WHEN IT IS SAFE TO MAKE A TURN IS IMPOSSIBLE.THIS FRUSTRATES ME AND PEOPLE BEHIND ME. IT IS A ALSO A SAFETY ISSUE. ALSO, WHEN I AM ACCELERATING FROM BEING COMPLETELY STOPPED, THE VEHICLE IS RARELY IN GEAR. AFTER PRESSING ON THE GAS FOR A WHILE, IT FINALLY DECIDES TO SHIFT OUT OF NEUTRAL AND YOU EITHER GO SUPER SLOW BECAUSE YOU ARE IN A HIGH GEAR, OR SQUEAL TIRES. ALSO A SAFETY ISSUE. I HAVE TAKEN IT IN TWICE. JEEP ACKNOWLEDGES WHAT IT DOES, BUT WILL NOT FIX THE PROBLEM. THEY SAY THAT IT MAY NOT BE FUNCTIONING LIKE I WANT IT TO, BUT IT IS FUNCTIONING BY JEEP DESIGN. NINE SPEED TRANNY FOR A 3.2L V6. IT DOESN'T WORK. IT IS COMPLETELY DANGEROUS AND RIDICULOUS.

Mileage: 20,000

I HAD TO HAD MY TRANSMISSION REPLACED AT 8000 MILES, AFTER A SHORT PERIOD OF THE CAR SHIFTING HARD AND SLIPPING (LESS THAN 2 DAYS). THEY TRIED TO REPLACE NUMEROUS PARTS THAT DID NOT FIX THE ISSUE. AT 52000 MILES I BEGAN HAVING HARD SHIFTING ISSUES AGAIN. THE NEXT DAY I GOT A SERVICE STOP/START TECHNOLOGY WARNING LIGHT. THE NEXT DAY THE LIGHT CAME ON AGAIN AND HAD ROUGH IDOL, SERVICE ENGINE LIGHT CAME ON. I TOOK IT TO THE DEALER (KEY CHRYSLER, XENIA, OH) THEY REPLACE AN IGNITION SWITCH YET STILL CAN'T FIGURE OUT THE PROBLEM. THE SHIFTING ISSUES OCCUR MOSTLY DURING TWO SCENARIOS, ACCELERATING UPHILL, THE TRANSMISSION WOULD SLIP AND THEN SHIFT HARD. SECOND WOULD BE IF YOU HAVE TO DECELERATE (SLOWING DOWN FOR RED LIGHT), THEN HAVE TO ACCELERATE WITHOUT STOPPING (RED LIGHT TURNS GREEN) THE CAR WOULD HARD SHIFT. THIS WAS THE SAME ISSUES THAT PRECEDED TAKING THE CAR TO THE DEALER FOR SERVICE AND CAR NOT WORKING PROPERLY. THE FIRST INCIDENT CAUSED THE CAR TO GO INTO "SAFE MODE" WHICH NEARLY LEAD TO ME BE INVOLVED IN AN ACCIDENT AS I WAS CROSSING AN INETERSECTION AND WAS UNABLE TO DRIVE MORE THAN 10-15 MPH, CREATING A VERY UNSAFE SITUATION. I PUT THE APPROXIMATE DATE (AS BEST AS I CAN REMEMBER) OF THE FIRST SITUATION BELOW. THE SECOND OCCURRED ON 8/7/16 WITH AROUND 52000 MILES ON CAR

Mileage: 8,000

WE OWN THE 2015 JEEP CHEROKEE SPORT THAT SELF ACCELERATES WITH GREAT FORCE AND ALSO HAS HORRIBLE LAGGING ISSUES TAKING OFF FROM A STOP. THE LACK OF ACCELERATION WHICH HAPPENS RANDOMLY IS VERY SCARY! I HAVE TAKEN MY JEEP IN SEVERAL TIMES WHICH IN MOST CASES IT IS RARELY DRIVEN AND GIVEN BACK TO ME WITH BARELY ANY MILES DRIVEN ON IT TO HAVE THE PROBLEMS PRESENT THEMSELVES. OUR JEEP HAS BEEN IN FOR WEEKS AT A TIME. STARTED LEMON LAW BUT BECAUSE THE JEEP DEALERSHIP HASN'T RECREATED THE PROBLEM (DUE TO CAR SITTING PARKED IN THEIR PARKING LOT), JEEP WILL NOT ACKNOWLEDGE THE VERY FRIGHTENING PROBLEMS. THESE ALARMING ISSUES HAVE NOT BEEN RESOLVED EVEN WITH EXTENDED AMOUNTS OF TIME AT DEALERSHIP IN SERVICE DEPARTMENT (5 DAYS, 10 DAYS, ETC). VERY SCARY!!!

Mileage: 3,000

FIRST OCCURRING IN THE FALL OF 2015, THE POWER LIFT GATE FAILED TO LATCH. IT WOULD NO LONGER RESPOND TO ATTEMPTS TO OPEN IT ELECTRONICALLY, AND INSTEAD REMAINED UNLATCHED. ANY PRESSURE PLACED AGAINST THE LIFT GATE FROM THE INSIDE RAISED THE LIFT GATE. WE HAD IT SERVICED, THE PROBLEM SEEMED TO BE FIXED, BUT AS OF 6 AUGUST 2016 WE ARE EXPERIENCING THE SAME PROBLEM AGAIN. THIS PROBLEM IS UNIQUE AND UNRELATED TO THE RECALL ISSUED IN DECEMBER OF 2015. WITH THREE DOGS THAT RIDE IN OUR VEHICLE WITH US, WE ABSOLUTELY CANNOT DRIVE WITH A LIFT GATE THAT DOESN'T CLOSE. ADDITIONALLY, THE ENGINE LAGS DANGEROUSLY BEHIND ACCELERATION SOMETIMES, LIKE WHEN DRIVING THROUGH AN INTERSECTION. IT WILL START TO ACCELERATE, THEN THE TRANSMISSION SEEMS TO DISENGAGE, AND THE VEHICLE LOSES POWER COMPLETELY FOR A FEW SECONDS BEFORE THE POWERTRAIN ENGAGES AGAIN. WE'VE ALREADY ALMOST BEEN IN TWO ACCIDENTS BECAUSE OF THIS PROBLEM.

Mileage: 13,082

I HAVE A 2015 CHEROKEE TRAILHAWK 3.6L V6 LOVE IT EXCEPT FOR THE ISSUES. THIS IS MY VERY FIRST AND VERY LAST FCA JEEP PRODUCT I WILL OWN UNLESS THIS VEHICLE SOMEHOW BECOMES RELIABLE. AT 3,860 MILES WHILE DRIVING MY POWER WINDOWS FAILED IT WILL NOT GO UP OR DOWN AND MY BLIND SPOT MONITOR WHICH I PAID EXTRA FOR AND DEPEND ON FOR ADDED SAFETY FAILED AT THE SAME TIME. I WAS HEADING TO WORK AND MY WINDOWS WILL NOT OPERATE AND IS STUCK IN THE DOWN POSITION IN A PARKING LOT FOR 8 HOURS HOPING NO ONE WOULD TRY TO BREAK IN MY CAR. NOW MY VEHICLE IS AT 13,600 MILE AND I'M STARTING TO EXPERIENCE ALL THE OTHER OWNERS TRANSMISSION FAILURE ISSUES, BUT MINE HAVEN'T HAPPEN ENOUGH FOR THE DEALER TO ATTEMPT TO FIX IT. WHILE DRIVING, THE TRANSMISSION WILL GET STUCK IN A LOW GEAR AND WILL NOT CHANGE EVEN AFTER HEAVY ACCELERATION AND THEN AFTER ABOUT 6 SECONDS IT WILL SUDDENLY CHANGE AND LUNGE FORWARD. OTHER TIMES THE TRANSMISSION WILL GET STUCK IN A HIGH GEAR AND WHEN I TRY TO ACCELERATE IT WILL NOT DROP A GEAR TO ACCELERATE AND MY WIFE AVOID HIGHWAYS BECAUSE SHE IS AFRAID THE VEHICLE WILL STALL ON AN ENTRANCE RAMP WHILE MERGING. ANOTHER ISSUE IS WHEN REVERSING FROM A COLD START AND THEN PUTTING THE VEHICLE IN DRIVE THE VEHICLE SEEMS TO GET STUCK IN EITHER NEUTRAL OR REVERSE BECAUSE IT WILL NOT GO FORWARD UNTIL I REALLY PUNCH THE ACCELERATOR AND THEN IT WILL LUNG FORWARD. MY LAST COMPLAINT ABOUT THIS VEHICLE IS MINOR BUT STILL AND ISSUE. THE POWER LIFT GATE WILL SOMETIMES GET STUCK AND NOT OPEN UNTIL I TRY IT A FEW TIMES.

Mileage: 13,600

MY 2015 JEEP CHEROKEE LATITUDE SHUTTERS/SHIMMYS UPON TAKE OFF, HESITATES UPON TAKE OFF, SOMETIMES REQUIRING EXCESSIVE THROTTLE INPUT TO GET GOING... AT 20,000 MILES THE SHIFTS FROM 2ND TO 3RD GEAR HAVE STARTED TO BE EXTREMELY ROUGH AT TIMES, ESPECIALLY WHEN RELEASING PRESSURE ON THE THROTTLE AT AROUND 30-35 MILES PER HOUR, LUNGING AND JERKING SO HARD THAT PASSENGERS GASP AND ASK QUESTIONS LIKE "WHAT THE $#@% WAS THAT!?"... AND WHILE DRIVING DOWN SIGNIFICANT INCLINES THE VEHICLE WILL ACCELERATE WHEN YOU RELEASE THE THROTTLE, SOMETIMES REQUIRING A MANUAL DOWNSHIFT TO REGAIN CONTROL OF THE VEHICLE

Mileage: 24,700

TRANSMISSION SHIFTING AND RELIABILITY. WE HAVE THE TRAILHAWK VERSION OF THE CHEROKEE. WE ARE HAVING ISSUES OF A CLANK/BANG OCCASIONALLY ABOUT 40-42MPH; IT CAN BE FELT IN THE FLOORBOARD. SOMETIMES WE WILL GET THIS IN REVERSE WHEN WE START TO MOVE. THE BIGGEST COMPLAINT IS WHEN TRYING TO LEAVE A LIGHT OR INTERSECTION AND STEP ON THE GAS NOTHING HAPPENS OR IT SLOWING STARTS TO SPEED UP OR IT TAKES OFF LIKE A JACKRABBIT. IT IS NOT CONSISTENT. WHEN LEAVING AN INTERSECTION WE ARE NOT CONFIDENT IN WHAT TYPE OF REACTION WE ARE GOING TO GET. WILL IT MOVE OR MAYBE DECIDE TO MOVE EVENTUALLY. ALSO, NORMAL ACCELERATION SEEMS SPONGY OR BOUNCY. IT IS LIKE PRESSING GAS PEDAL DOWN (SLIGHTLY) THEN LETTING OFF; ON OFF, ON OFF, ON OFF. IT HAPPENS QUICKLY UNTIL WE REACH 20 PLUS MPH. IF WE SELECT THE SPORT MODE, I HAVE NOT NOTICED THE SPONGY FEELING ON ACCELERATION. I THINK THAT KNOWING HOW YOUR CAR IS GOING/SUPPOSED TO RESPOND WHEN APPLYING THE BRAKE OR PRESSING THE ACCELERATOR PEDAL IS IMPORTANT THE SAFETY AND CONFIDENCE IN DRIVING ONE'S VEHICLE. MY WIFE HAS ALSO EXPERIENCED THE PARKING BRAKE REAPPLYING WHEN SHE IS BACKING OUT OF A PARKING SPOT AT HER WORK. THE PARKING LOT IS ON A SLOPE. SHE BACKS UP AND WHEN SHE TRIES TO GO FORWARD IT DOESN'T WANT TO MOVE. THEN SHE LOOKS AND THE PARKING BRAKE IS BACK ON. SHE HAS TO TURN IT OFF AGAIN TO MOVE. WE ALSO HAVE BEEN HAVING ISSUES WITH THE REAR HATCH. THE DEALERSHIP HAS DONE THE RECALL FOR THE ELECTRIC LIFT MECHANISM. WE HAVE ISSUES WHEN IT WON'T OPEN ELECTRICALLY AND ISSUES WITH IT NOT LATCHING. THERE WAS NOTHING IN THE CARGO AREA TO INTERFERE WITH THE HATCH OPERATION. WE HAVE ADDRESSED THESE ISSUES ESPECIALLY WITH THE TRANSMISSION SEVERAL TIMES WITH THE JEEP DEALERSHIP AND HAVE LEFT MESSAGES WITH NO RESPONSE TO THE MESSAGES. WE CURRENTLY HAVE 20600 MILES ON THE 2015 CHEROKEE.

JEEP SHIFTS ROUGH WITH A BANG WHEN GOING BETWEEN 25 AND 35 MPH. DEALER UPDATED SOFTWARE BUT IT DID NOT FIX THE PROBLEM. IT HAPPENS RANDOMLY, USUALLY ABOUT ONCE EVERY 30 MILES.

Mileage: 24,000

TRANSMISSION HESITATES SOMETIMES WHEN TAKING OFF FROM STOP, TRANSMISSION DOES NOT WANT TO GO INTO GEAR UNTIL YOU COME TO A COMPLETE STOP, WHEN ACCELERATING TO 35 MPH THERE IS A HARD SHIFT INTO THE GEAR FOR THAT SPEED, THE CAR WHEN ACCELERATING DOES NOT WANT TO ACCELERATE AND HAVE ALMOST BEEN HIT FROM THE SIDE SEVERAL TIMES, I HAVE HAD CAR BACK TO DEALERSHIP TO INSPECT AT LEAST 4 TIMES. 2 TIMES THEY HAVE UPDATED SOFTWARE FOR TRANSMISSION, BUT ONLY HAVE SEEN MINOR IMPROVEMENTS. STILL HAVING ALL THE SAME ISSUES AS BEFORE.

I WAS ATTEMPTING TO MAKE A LEFT TURN ON A BUSY CITY ROAD WHEN THE CAR SUDDENLY STOPPED DEAD WITHOUT ANY WARNING SIGNS. AN ONCOMING TRACTOR TRAILER HAD TO SWERVE OUT OF THE WAY TO AVOID KILLING ME. THE AAA TOW TRUCK DRIVER COMMENTED THAT IT WAS THE TRANSMISSION THAT FAILED AND IT HAD SET OFF THE EMERGENCY BRAKE. HE NOTED THAT HE HAD RESPONDED TO THE EXACT SAME SCENARIO WITH A JEEP CHEROKEE THE WEEK BEFORE. THE CAR HAS NOW BEEN AT THE DEALER FOR 21 DAYS WITHOUT ANY GOOD RESULTS IN SIGHT. THEY HAVE ALREADY REPLACED THE NEW TRANSMISSION WHICH THEY INSTALLED ADMITTING THAT THE NEW TRANSMISSION IS FAULTY. I AM AWARE OF A CLASS ACTION SUIT FOR THIS SAME PROBLEM IN THEIR 2014 MODELS AND THERE WILL UNDOUBTEDLY BE ONE, IF THERE ISN'T ALREADY, FOR THE 2015 AND 2016 MODELS. THEY ARE NOT ADMITTING THE PROBLEM AND WILL NOT ADMIT THE PROBLEM UNTIL THERE ARE SEVERAL FATALITIES. SINCE I DO NOT PLAN TO BE AMONG THEM, I WANT A REFUND, NOT ANOTHER PIECE OF JUNK.

Mileage: 13,000

TRANSMISSION PROBLEMS. TRANSMISSION WAS REPLACED WHEN I HAD 4,000 MILES ON THE CAR. I PURCHASED THE JEEP NEW ITS THE TRAIL HAWK ADDITION. NOW I HAVE 30,000 MILES ON IT AND THE TRANSMISSION IS JUST TERRIBLE (EVEN AFTER THE TRANSMISSION WAS REPLACED IT NEVER RAN RIGHT). IT BUCKS WHEN IT SHIFTS, IT DOESN'T DOWNSHIFT FAST ENOUGH. IF I AM STOPPING AT A RED LIGHT AND I HAVE NOT COME TO A COMPLETE STOP AND THE LIGHT TURNS GREEN AND I GO FROM THE BRAKE TO THE GAS IT HESITATES AND JERKS LIKE THE CAR WAS 30 YEARS OLD AND HAD 200,000+ MILES ON THE TRANSMISSION. I AM HALF SCARED TO DRIVE AT NIGHT ALONE. I'M CURRENTLY GOING THRU A DIVORCE AND DO NOT KNOW WHAT I WOULD DO IF THE CAR LEFT ME SIT IN AN UNFAMILIAR AREA. I PURCHASE NEW CARS SO I DO NOT HAVE TO WORRY ABOUT BREAKING DOWN AND I UNDERSTAND ANY CAR NEW OR OLD CAN BREAK DOWN BUT ITS LESS LIKELY A NEW CAR WILL THEN AN OLDER CAR. JEEP NEEDS TO FIX THIS PROBLEM.

Mileage: 4,000

WHEN STARTING OUT AND PRESSING LIGHTLY ON GAS PEDAL ENGINE CAUSES THE CAR TO ROCK SIDE TO SIDE. ANOTHER AND EVEN BIGGER PROBLEM OCCURS WHEN AT A STOP AND PREPARING TO ENTER FLOW OF TRAFFIC. WHILE LIGHTLY PRESSING GAS PEDAL THE CAR SLIGHTLY REVS BUT DOES NOT MOVE, THEN ACCELERATES EXCESSIVELY CAUSING THE TIRES TO SCREECH. THIS HAS CAUSED US TO NARROWLY MISS GETTING HIT BY ON COMING TRAFFIC. THEN BECAUSE OF THE EXCESSIVE ACCELERATION YOU HAVE VERY LITTLE TIME TO CORRECT YOUR STEERING. WE WERE NOT TOLD OF THIS ONGOING PROBLEM WITH THIS MODEL OF ENGINE WHEN WE PURCHASED THE CAR NEW. EVEN THOUGH THEY KNEW OF THE PROBLEM IN 2013. THAT IS DECEPTION. SO FAR WE HAVE HAD THE SOFTWARE FLASHED 2 TIMES AND WILL PURSUE LEGAL HELP WITH OHIO LEMON LAW IF PROBLEM IS NOT RESOLVED. THIS COULD CAUSE SERIOUS HARM OR DEATH IF NEGLECTED. AFRAID TO DRIVE AN UNSAFE VEHICLE.

Mileage: 30

I HAVE HAD THE VEHICLE IN SEVERAL TIMES FOR CHECK ENGINE LIGHT. I HAS BEEN ON FOR THE ENTIRE TIME I HAVE HAD IT. THEY HAVE SAID IT WAS INTAKE MANIFOLD BOLTS LOOSE AND SEVERAL PROGRAM UPDATES. THIS LAST TIME THEY SAID IT WAS THE FUEL CAUSING THE PROBLEM. I HAVE USED 5 DIFFERENT FUELS AND THE LIGHT STAYS ON. THERE HAS BEEN SEVERAL PROBLEMS WITH ENGINE SURGING WHEN I PUT IT IN REVERSE AND AT A STOP LIGHT.

Mileage: 1,000

WE PURCHASED OUR 2015 JEEP CHEROKEE NEW AND WITHIN A FEW MONTHS OF DRIVING THE JEEP WE STARTED TO NOTICE WHAT I WOULD CALL HORRIBLE LAG ISSUES. THE CAR WOULD DRIVE JERKY AND WHEN THE CAR WAS AT A STOP AND YOU APPLIED THE GAS TO GO, IT WOULD SEEM LIKE IT WASN'T GETTING THE GAS AND WILL HAVE A HARD TIME ACCELERATING. WE TOOK THE CAR IN AND THEY DETECTED THE PROBLEM AND SAID THEY DID A COMPUTER UPDATE. SHORTLY AFTER, THE JEEP STARTED A VERY SCARY SELF ACCELERATION WHERE THE CAR WOULD ACCELERATE ON ITS OWN AND TAKE OFF WITHOUT APPLYING GAS OR HAVING FOOT ON GAS PEDAL. THE JEEP WOULD LUNGE SO VIOLENTLY AND IT WAS HARD TO MAKE IT STOP AND TRIED TO LUNGE THRU THE BRAKING. I HAVE TAKEN THE CAR BACK IT SEVERAL TIMES AS BOTH OF THESE ISSUES HAPPEN AND MAKES IT VERY DANGEROUS TO DRIVE. MY DAUGHTER WAS ALMOST IN A HORRIBLE COLLISION WITH A LARGE TRUCK AND REAR ENDED BECAUSE THE CAR WAS LAGGING SO BAD MAKING A RIGHT HAND TURN FROM A RED LIGHT. THANKFULLY THE TRUCK WAS ABLE TO SWERVE AROUND US AND WE DIDN'T GET HIT. WE INITIATED THE LEMON LAW ON THIS JEEP AS IT IS TOO DANGEROUS TO DRIVE. THE JEEP HAS BEEN IN FOR SERVICING MANY TIMES AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. I HAVE GOOGLED THIS ONLINE AND FOUND OTHER JEEP OWNERS WITH EXACT FRIGHTENING CONCERNS. VERY UPSETTING AND DANGEROUS. I HAVE THE DOCUMENTATION FOR ALL THE TIMES THE CAR HAS BEEN TO SERVICE FOR THIS AND THEY UNDERSTAND THE PROBLEM AND SAID THEY HAVE OTHER JEEPS WITH SAME CONCERNS.

Mileage: 2,666

VEHICLE HAS JERKY, HARSH SHIFTS IN LOWER GEARS WENT ACCELERATING OR TURNING. IT HAS MADE THE TIRES CHURP A FEW TIMES SHIFTING INTO LOWER GEARS WHEN ACCELERATING OR TURNING. SOMETIMES HANGS OUT IN 2ND OR 3RD GEARS AND WILL NOT SHIFT FOR 4 TO 5 SECONDS. WHEN SHIFTING FROM PARK TO DRIVE, IT SOMETIMES TAKES 3 TO 4 SECONDS FOR DRIVE TO ENGAGE. WHEN AT CRUISING SPEED, IT RUNS AT 1000 TO 1200 RPM CAUSING IT TO VIBRATE AND SHAKE BECAUSE IT WON'T DOWNSHIFT WHEN I GIVE IT GAS. SOMETIMES WHEN STARTING THE VEHICLE I'LL SHIFT FROM PARK TO DRIVE AND IT WON'T ENGAGE AND TELL ME TO "SHIFT TO P THEN DESIRED GEAR". BEEN TO DEALER 2 SEPARATE TIMES FOR SOFTWARE UPDATES, 3RD TIME WAS TOLD THAT'S JUST HOW THE VEHICLE RUNS, 4TH TIME REPLACED THE VALVE BODY ON THE TRANSMISSION TWICE BECAUSE THE FIRST ONE DIDN'T WORK, 5TH TIME THEY REPLACED THE WHOLE TRANSMISSION, AND 6TH TIME WAS TOLD THAT IS JUST HOW THE VEHICLE RUNS AGAIN. NONE OF THIS "FIXES" HAVE DONE ANYTHING TO MAKE IT ANY BETTER. WITH ALL THESE ISSUES, THIS IS A VERY UNSAFE VEHICLE TO DRIVE. IT'S ONLY A MATTER OF TIME BEFORE THIS VEHICLE IS THE CAUSE OF A ACCIDENT.

Mileage: 12,850

TRANS WANTS TO MAKE THE CARS SPEED UP WHEN TRYING TO SLOW DOWN. ALSO WHEN STEPPING ON GAS PEDAL THE JEEP HAS A LIFTING FEELING LIKE THE ENGINE MOUNTS ARE BROKEN. SOMETHING NOT RIGHT WITH ENGINE AND OR TRANS. THE DEALER TOLD NO PROBLEMS FOUND. BUT I NOW SEE SOME PEOPLE ARE COMING FORWARD TALK ABOUT SAME ISSUE I AM HAVING?

Mileage: 2,000

THE TRANSMISSION DOESN'T DOWNSHIFT PROPERLY. IF YOU DON'T STOP COMPLETELY, WHEN YOU TRY TO ACCELERATE, IT FEELS LIKE THE TRANSMISSION SLIPS THEN IS DOWNSHIFTS INTO FIRST. THEY JEEP THEN LURCHES FORWARD. IT CAN BE HARD TO CONTROL WHEN TURNING. THE DEALERSHIP TOLD ME THE IT'S FUNCTIONING AS DESIGNED.

Mileage: 18,000

JEEP IS UNSAFE TO DRIVE AND GETS WORSE AND WORSE. JUMPS AND SHIFTS ERRATICALLY, RPM'S SPIKE WHEN COMING TO STOP CAUSING VEHICLE TO JUMP AND LUNGE FORWARD, HAS ALMOST CAUSED SEVERAL ACCIDENTS ALREADY. STARTING TO SLOWLY MOVE FORWARD AFTER A ROLLING STOP FRONT TIRES BARKED AND SQUEALED AS VEHICLE WAS TAKEN OFF. FAMILY FEELS UNSAFE DRIVING THIS VEHICLE WITH 14,000 MILES AND HAS OCCURRED SINCE 1500. HAS HAPPENED AT LEAST 40 TIMES HOWEVER DATE BELOW ONLY ALLOWS ME TO CHOOSE ONE..

Mileage: 10,000

I HAVE BEEN CONSISTENTLY HAVING TRANSMISSION ISSUES WITH MY JEEP CHEROKEE 15' TO INCLUDE BUT NOT LIMITED TO: JUMPY, LURCHING AND ROUGH SHIFTING DURING ACCELERATION AND DECELERATION, INCONSISTENT ACCELERATION, GRINDING/CLICKING NOISES DURING AUTOMATIC SHIFTING AND DELAYED SHIFTING. THE ROUGH SHIFTING,LURCHING AND JUMPINESS IS NOTICEABLE ON CITY STREETS AND AT LOW SPEEDS IN MY PARKING GARAGE. THE DELAYED SHIFTING HAS HAPPENED ON CITY STREETS. THE INCONSISTENT ACCELERATION IS NOTICEABLE AT HIGHWAY SPEEDS ALONG WITH ERRATIC SHIFTING PATTERNS THAT ARE UNPREDICTABLE. THE SCARIEST THING ABOUT THIS TRANSMISSION IS ITS TENDENCY TO LURCH FORWARD WHEN I TRY TO PARK MY CAR, WHEN I AM STOPPED AT A RED LIGHT OR WHEN I START MY CAR AND HEAD OUT OF MY PARKING GARAGE.

Mileage: 1,341

LAST SUMMER, I WAS IN THE DEALERSHIP FOR THE SECOND TIME REGARDING WHAT SEEMS TO BE A TRANSMISSION PROBLEM. THE FIRST TIME WAS A COUPLE OF MONTHS PRIOR WHEN THE EMERGENCY LIGHTS CAME ON MY DASH REGARDING, ENGINE, TRANSMISSION, ETC' AFTER THREE ATTEMPTS, OF TURNING OFF/ON MY CAR, I WAS ABLE TO FINALLY PUT MY CAR INTO GEAR AND GO. I BROUGHT THE CAR IN AND THEY PERFORMED AN UPGRADE TO THE COMPUTER SYSTEM WHICH SEEMED TO FIX THE PROBLEM. THE SECOND TIME I EXPERIENCED ANY ISSUES WITH MY CAR WAS LAST WEEK WHEN I WAS DRIVING ON THE HIGHWAY GOING ABOUT 30 MPH WHEN I ACCELERATED TO PASS ANOTHER DRIVER AND MY CAR JUST REVVED'THERE WAS NO ACCELERATION WHEN I PRESSED ON THE GAS. AS YOU COULD IMAGINE, I WAS REALLY SHOCKED BY THIS. IN ADDITION TO THESE INCIDENTS, THE CAR WILL 'JUMP' INTO GEAR'.MORE OFTEN WHEN I PUT MY CAR IN REVERSE. I HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION ON THIS VEHICLE. STARTING WITH THE LIGHTS AND ALERTS COMING ON...WHILE IN PARK, PREVENTING ME TO START THE VEHICLE, ALL THE WAY UP TO DRIVING 70 MPH AND HAVING THE ALARMS GO OFF REGARDING CHECK TRANSMISSION ISSUES AND SERVICE TRANSMISSIONS. EACH TIME WHEN THE CAR WAS IN MOTION, I WOULD PULL OVER AND THE TRANSMISSION WOULD NOT ENGAGE, EVENTUALLY, WHEN I WOULD TURN OFF THE CAR AND RESTART IT, IT WOULD WORK WITHOUT A PROBLEM....UNTIL THE NEXT TIME. QUITE OFTEN, I WOULD ACCELERATE ONLY TO STAND STILL AND HEAR THE ENGINE REVVING. THESE RECURRING TRANSMISSION ISSUES ARE MAKING IT DIFFICULT FOR ME TO BE A DEVOTED JEEP CUSTOMER AS I NO LONGER FEEL SAFE IN THIS VEHICLE!

Mileage: 25,800

2015 JEEP CHEROKEE TRANSMISSION FAILED TO PROVIDE FORWARD MOTION AFTER INITIAL ACCELERATION DURING LEFT HAND TURNS WITH ONCOMING TRAFFIC, RESULTING IN NEAR COLLISION ON MULTIPLE OCCASIONS (11). THE CONDITION PRESENTS ON ANY/ALL ROAD TYPES AND CONDITIONS WHEN TURNING LEFT AND OCCASIONALLY WHEN PROGRESSING STRAIGHT FROM A STOPPED POSITION. ONCOMING VEHICLES HAVE HAD TO STOP TO AVOID A HEAD ON COLLISION. DEALER HAS BEEN MADE AWARE OF DEFECT AND THE VEHICLE HAS BEEN IN FOR REPROGRAMMING ON TWO OCCASIONS WITHOUT PROPER REPAIR. CURRENT MILEAGE IS 22,147 MILES

Mileage: 22,140

CAR DOES NOT TAKE OFF WHEN GOING FROM REVERSE TO DRIVE. THE CAR STAYS STATIONARY FOR ABOUT 1-2 SECS EVENTHOUGH THE GAS PEDAL IS DEPRESSED. IT IS AS IF THE TRANSMISSION IS STUCK AND WILL NOT MOVE.

Mileage: 32,000

I PURCHASED MY JEEP AT GARDEN CITY JEEP ON 06/06/16 & THE VEHICLE TEST DROVE FINE (FOR THE 10 MINUTES I GOT TO DRIVE THE VEHICLE). UPON OWNING IT FOR A FEW DAYS I NOTICED THAT THERE WAS A WOBBLE IN THE FRONT END WHEN TRAVELING BETWEEN 0-20MPH SPECIFICALLY WHEN THE VEHICLE SHIFTED BETWEEN 1ST & 2ND GEAR WHEN GOING BOTH STRAIGHT OR MAKING A RIGHT TURN. I ALSO NOTICED VERY POOR TRANSMISSION SHIFTING PRIMARILY AT LOW SPEEDS, IN STOP & GO TRAFFIC, IN PARKING LOT (TRAVELING SLOW), WHEN REVERSING, & EVEN WHEN TRAVELING AT MODERATE SPEEDS (30-60MPH) WHEN THE VEHICLE WOULD SHIFT UP & DOWN BETWEEN 4TH, 5TH, & 6TH. THE TRANS WOULD JERK, TUG, & CLUNK INTO GEAR SOMETIMES MORE NOTICEABLE THEN OTHERS. I TOOK THE CAR TO THE DEALER & THE WOBBLE WAS FIXED. IN ADDITION THE DEALER FLASHED THE SOFTWARE ON MY TRANS & FOR THE FIRST DAY IT FELT CONSIDERABLY BETTER HOWEVER AFTER DRIVING IT FOR 2 WEEKS THE TRANS FELT VERY SLUGGISH AGAIN. THE CAR NOW JERKS BETWEEN 1ST, 2ND, & 3RD GEAR AGAIN PRIMARILY AT LOW SPEEDS OR DURING GENTLE ACCLERATION...IT ALSO SEEMS TO FEEL VERY SLUGGISH IN 4TH & 5TH GEAR WHEN THE CAR IS COASTING AROUND 30-55MPH...ANY ACCELERATION AFTER LETTING THE CAR COAST CAUSES THE TRANS TO JERK INTO GEAR. ALMOST 100% OF THE TIME NOW WHEN I AM WAITING AT A RED LIGHT, OR AM STOPPED ON THE ROAD FOR ANY REASON, & THEN NEED TO ACCELERATE UNLESS I ACCELERATE VERY AGGRESSIVELY THE CAR FEELS AS IF IT IS SHIFTING 3 TO 5 TIMES HOWEVER THE CAR IS ONLY IN 2ND OR 3RD GEAR. IT ALMOST SEEMS AS IF IT IS SHIFTING UP, UP, DOWN, UP ALL OVER THE COURSE OF 1-2 SECONDS. SOMETIMES THIS CAN BE VIOLENT ENOUGH TO JERK MY HEAD FORWARD & BACK. SEPARATELY, UPON DECELERATION THE RPMS WILL SPIKE 500-1000 RPMS WHEN LETTING IT COAST & DOWNSHIFT ON ITS OWN & THE CAR WILL ACTUALLY SPEED UP ON ITS OWN. SEPARATELY, WHEN ACCELERATING AFTER COASTING THE TRANS LAGS AND I RECEIVE NO POWER UNTIL 1-2 SECONDS EITHER.

Mileage: 28,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE CHECK ENGINE AND BATTERY WARNING LIGHTS ILLUMINATED. IN ADDITION, THE 'PLACE THE VEHICLE IN PARK POSITION' WARNING MESSAGE DISPLAYED. THE VEHICLE WAS PLACED INTO THE PARK POSITION AND ANOTHER ERROR MESSAGE ILLUMINATED STATING 'PLACE THE VEHICLE IN THE DESIRED GEAR'. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

Mileage: 17,000

SINCE THE DATE OF DELIVERY - ON A DAILY BASIS, WHEN IN LOW GEARS, STOP AND GO CITY DRIVING, THE TRANSMISSION SLIPS, JUMPS, JERKS, AND WILL OFTEN BOG DOWN. ACCELERATION IS EXTREMELY JERKY WHEN TAKING OFF FROM A LIGHT OR TURNING A CORNER. THE VEHICLE HAS HAD AT LEAST THREE COMPUTER UPDATES TO RESOLVE THE ISSUE WITH ONLY EXTREMELY SLIGHT TO NO IMPROVEMENT. ON SEVERAL OCCASIONS I HAVE NOT BEEN ABLE TO MOVE THE VEHICLE SAFELY OUT OF THE WAY OF DANGER AS QUICKLY AND RELIABLY AS I SHOULD HAVE BEEN, ONLY NARROWLY AVOIDING AN ACCIDENT.

Mileage: 10,000

THE ROUGH SHIFTING IN LOW GEARS IS AN ANNOYANCE THE TRANS DISENGAGING IN AN ACCELERATED LEFT TURN WAS A NEAR MISS CRASH. IT'S HAPPENED TWICE NOW AND I'VE DETERMINED THE CONDITIONS UNDER WHICH IT HAPPENS. IN BOTH CASES THE CONDITIONS HAVE BEEN THE SAME. CONDITIONS: I LIVE IN A CITY WITH HEAVY TRAFFIC. TRAVEL ON A TWO LANE ROAD TO MY HOME AND IT IS AT A CRAWLING PACE. I HAVE TO TURN LEFT INTO SUB. THERE IS OPPOSING TRAFFIC & LIMITED OPENINGS TO TURN. YOU HAVE TO "HIT IT" TO MAKE YOUR LEFT TURN BETWEEN THE OPPOSING TRAFFIC CARS (NO STOP LIGHT). WHEN YOU HIT IT, THE ENGINE REVS IN THAT LOW GEAR AND YOU ARE NOW INTO THE OPPOSING LANE AND YOU HAVE SECONDS WHERE YOU SEEM LIKE YOU'RE JUST FLOATING (NO TRANSMISSION ENGAGED) THROUGH THAT LANE. THE OPPOSING CAR IS STILL COMING AT YOU. THE TRANS FINALLY JERKS AND ENGAGES AND YOU SQUEAL YOUR TIRES TO QUICKLY GET OUT OF THE WAY AND NOT GET HIT. IT'S CLOSE ENOUGH THAT THE OPPOSING CAR BEEPS IT'S HORN AT YOU. IT'S BAD, WHEN YOU DON'T TRUST YOUR VEHICLE (ONLY 1 YEAR OLD) TO ANOTHER PERSON. I WORRY FOR THEIR SAFETY! I'M DISSATISFIED WITH THE VEHICLE ONLY BECAUSE OF THE TRANSMISSION. IF I HAD MY WAY, I'D BE GIVING IT BACK TO THE DEALERSHIP.

Mileage: 21,000

TRANSMISSION HAS FAILED TWICE IN LESS THAN 100 MILES. WE ARE ON OUR THRID TRANSMISSION

Mileage: 9,800

THE PROBLEM IS IN THE TRANSMISSION, WHEN SITTING AT A STOP LIGHT FOR INSTANT, YOU HAD BETTER KEEP YOUR FOOT ON THE BRAKE, IT WILL SOMETIMES TRY TO LURCH FORWARD, ALSO JUST SITTING AT A LIGHT YOU WILL HEAR A VERY LOUD CLUNK, LIKE IT JUST DOWN-SHIFTED, THESE TRANSMISSIONS ARE JUNK.

Mileage: 5,000

1. DELAY IN FINDING GEAR WHEN ACCELERATING ON A DOWNSLOPE CAUSE A SUDDEN BUCKING OF THE VEHICLE INTO FAR LANE OF TRAFFIC. 2. SUDDEN DOWNSHIFT ON HIGHWAY CAUSED RAPID DECELERATION IN HIGH SPEED TRAFFIC. 3. JERKY SHIFTING BETWEEN GEARS CONTINUOUSLY.

Mileage: 21,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER THE VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED BACK WITHOUT WARNING AND WAS PINNED BETWEEN THE GARAGE DOOR AND REAR OF THE VEHICLE. THE CONTACT SUSTAINED BRUISES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TOWED TO THE DEALER FOR INVESTIGATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,700.

Mileage: 11,700

WHEN TAKING OFF FROM A COMPLETE STOP THE JEEP HESITATES OR HAS NO POWER TO WHEELS FOR 5- 10 SECONDS AT A TIME. WHEN PULLING OUT INTO AN INTERSECTION WE HAVE ALMOST BEEN HIT NUMEROUS TIMES BECAUSE THE VEHICLE WILL NOT MOVE. THE ENGINE REVS UP BUT NO POWER TO THE WHEELS. AND ONCE IT DOES START TO MOVE IT TAKES OFF AND GIVES YOU WHIPLASH. WE HAVE ALSO EXPERIENCED OUR TRANSMISSION GETTING LOCKED INTO AN UNKNOWN GEAR AND NOT SHIFTING UP OR DOWN. BOTH OF THESE INSTANCES HAVE HAPPENED ON HIGHWAYS AND IN CITY DRIVING. OUR DEALER REPLACED A RELAY THE FIRST TIME OUR CK ENGINE LIGHT CAME ON. THE SECOND TIME THEY REPLACED A TCM AND FLASHED OUR COMPUTER AND INSTALLED 5 SOFTWARE UPGRADES. THE THIRD TIME OUR CK ENGINE LIGHT CAME ON WHICH WAS LAST WEEK, THEY ARE NOW REPLACING OUR TRANSMISSION. THERE IS OBVIOUS NO FIX FOR THIS TRANSMISSION ISSUE AND IT'S UNBELIEVABLE THAT JEEP WOULD ALLOW THIS WELL KNOWN SAFETY ISSUE TO CONTINUE. THIS TRANSMISSION IS GOING TO GET SOMEONE HURT OR KILLED. NO DOUBT IN MY MIND. WHEN YOU PULL OUT INTO AN INTERSECTION AND HIT THE ACCELERATOR AND NOTHING HAPPENS AND THERE'S A TRACTOR TRAILER HEADED STRAIGHT FOR YOU, I'D LIKE TO KNOW WHAT JEEP RECOMMENDS YOU DO?

THE TRANSMISSION HAS VERY ERRATIC BEHAVIOR. WHEN TRYING TO ACCELERATE QUICKLY, LIKE WHEN YOU ARE TRYING TO GET ONTO A BUSY ROAD FROM A SIDE STREET OR TRYING TO GET ONTO THE FREEWAY, THE ENGINE REVS VERY HIGH, LIKE THE TRANSMISSION IS OUT OF GEAR. AFTER A SECOND OR TWO YOU CAN FEEL A TROUBLING CLUNK AS IT FINDS A GEAR AND LUNGES FORWARD. I'VE ALMOST GOTTEN IN A FEW ACCIDENTS BECAUSE OF THIS. IT DOESN'T RESPOND TO ME PRESSING THE ACCELERATOR THEN IT VIOLENTLY SHIFTS INTO GEAR AND LUNGES FORWARD. I HAVE ALSO HAD THIS EXPERIENCE WHEN TRYING TO SHIFT INTO DRIVE AFTER REVERSING OUR OF MY DRIVEWAY. I'VE COMPLAINED TO THE DEALER A COUPLE OF TIMES. THEY HAVE SUPPOSEDLY UPDATED THE SOFTWARE, BUT I DO NOT FEEL A DIFFERENCE. THE DEALER LIKES TO CLAIM THAT IT'S A "FEATURE" OF THE ADAPTIVE TRANSMISSION TRYING TO ANTICIPATE WHAT I WANT IT TO DO. I'D RATHER IT JUST RESPOND TO WHAT I'M DOING.

Mileage: 18,000

ON 06/04/16, AT 12,600 MILES, THE JEEP FAILED COMPLETELY ON THE FREEWAY. WE WERE DRIVING 50 MPH IN HEAVY SOUTHERN CA TRAFFIC WHEN THE 'TRANSMISSION SERVICE REQUIRED' LIGHT AND THE RED CHECK ENGINE LIGHT FLASHED ON AND WE LOST ALL POWER. THIS HAPPENED INSTANTLY AND WITHOUT ANY WARNING. WE HAD TO THROW ON THE HAZARD LIGHTS AND DODGE ONCOMING TRAFFIC TO MOVE OVER 3 LANES TO EXIT THE FREEWAY AT LESS THAN 5 MPH. THIS WAS A TERRIFYING EXPERIENCE AND WE ARE LUCKY THE JEEP DID NOT CAUSE A MAJOR ACCIDENT! THE TUSTIN JEEP DEALERSHIP DID A SOFTWARE UPDATE AND SAID IT WAS FINE. FCA HAS REMAINED ADAMANT THAT THE PROBLEM IS NOT MECHANICAL, BUT SOFTWARE RELATED AND HAVE RELEASED 3 SOFTWARE PATCHES TO DATE BUT WE SEE NO IMPROVEMENT. ONE WEEK LATER ON 06/13/16 THE TRANSMISSION WAS STILL FUNCTIONING POORLY (HARD SHIFTS, UP SHIFTING AS YOU APPLY THE BREAK DOWNHILL, ETC.) AND THEN WE HAD ANOTHER PROBLEM. THE ALARM WENT OFF WITHOUT WARNING AND WOULD NOT SHUT OFF, EVEN WHEN THE JEEP'S ENGINE WAS TURNED ON. ONLY AFTER SEVERAL MINUTES AND PUSHING EVERY BUTTON ON THE KEY MULTIPLE TIMES DID IT FINALLY STOP. WE TOOK IT TO PLACENTIA JEEP AND THEY LOOKED INTO THE TRANSMISSION AND ALARM. AFTER HAVING OUR JEEP FOR A WEEK, THEY DID YET ANOTHER SOFTWARE UPDATE FOR THE TRANSMISSION AND DISCONNECTED THE GPS. THEY EXPLAINED THAT THE GPS THAT WAS INSTALLED AT THE DEALER AFTER THE FACT WAS INTERFERING WITH THE FACTORY INSTALLED ALARM, AND THAT CAUSED THE ALARM TO GO OFF AT RANDOM. THIS IS A BIG PROBLEM BECAUSE WE WERE CHARGED $1295 EXTRA FOR THAT FEATURE AND IT IS NOW DISCONNECTED. THE DEALER ALSO FOUND THAT THE BATTERY POWER WAS BELOW HALF, AND THEY FELT THAT THE RADIO WAS PULLING FROM THE BATTERY EVEN WHEN THE JEEP IS TURNED OFF. THEY FOUND NO RESOLUTION FOR THIS PROBLEM AND ASKED US TO RETURN AFTER A WEEK OR TWO TO REASSESS THE PROBLEMS.

Mileage: 12,600

THE TRANSMISSION SHIFTS BACK AND FORTH WILDLY AND GOES BACK AND FOURTH IN 2-3 GEAR VERY VIOLENTLY. THEY HAVE ATTEMPTED TO FIX THIS WITH COMPUTER UPDATES BUT IT KEEPS COMING BACK ABOUT EVERY 4-6 MONTHS AND WE HAVE TO GO BACK AND HAVE THEM RESET THE COMPUTER.

Mileage: 27,000

THE VEHICLES TRANSMISSION SHIFTS VERY ROUGH, ESPECIALLY AROUND 19 TO 23 MPH. WHEN SLOWLY ACCELERATING FROM A COMPLETE STOP ON A FLAT SURFACE THE VEHICLE HESITATES FOR A SECOND BEFORE MOVING THEN JERKS. WHEN THE VEHICLE IS ON AN INCLINE AT A COMPLETE STOP THIS HESITATION IS LONGER AND THE JERK GREATER WHEN ACCELERATING. ACCELERATING WHILE THE VEHICLE IS MOVING SLOWLY ABOUT 1-2 MPH CAUSES HESITATION AND A JERK. THE DEALERSHIP HAS UPDATED THE SOFTWARE ON 3 OR 4 OCCASIONS TRYING TO CORRECT THE PROBLEM. THE DEALERSHIP TELLS ME THIS IS THE NATURE OF THE TRANSMISSION AND THERE IS NOTHING MORE THEY CAN DO AT THIS TIME.

Mileage: 3,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. AFTER SHIFTING GEARS, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION, IT HAD TO BE SHIFTED INTO PARK, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WARNING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE VEHICLE WAS DEEMED UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 08/08/16 *BF CONSUMER STATED IN MOST CASES IF THE CONSUMER RESTARTS TJE CAR 3-5 TIMES. IT WILL EVENTUALLY BEGIN TO MOVE. ONCE THIS OCCURS, THE CAR DOESN'T ACCELERATE AT NORMAL SPEED. UPDATED 6/14/18*JB

Mileage: 10,000

SHORTLY AFTER BUYING MY 2015 JEEP CHEROKEE SPORT WITH THE 2.4 ENGINE AND 9 SPEED AUTOMATIC, IT BEGAN SHIFTING ERRATICALLY. IN TOWN IT WOULD HESITATE WHEN LEAVING A STOP LIGHT OR JERK VIOLENTLY WHILE CHANGING GEARS. ON THE HIGHWAY, IT WOULD NOT DOWNSHIFT ON INCLINES OR TO PASS AND MERGE WITH TRAFFIC. I HAD SEVERAL CLOSE CALLS WHERE I HAD TO ACCELERATE BUT NOTHING HAPPENED WHEN PUTTING THE PEDAL TO THE FLOOR. THIS HAS BEEN IN THE SHOP FOUR TIMES JUST FOR THIS PROBLEM ALONE AND AS OF THIS WRITING, IS STILL NOT ANY BETTER. IT HAS ALSO HAD OTHER PROBLEMS WITH THE THERMOSTAT AND INTERIOR. I WORK IN THE AUTOMOTIVE INDUSTRY AND KNOW FROM RESOURCES THAT THIS IS A SIMPLE FIX. FCA IS GIVING THOUSANDS OF PEOPLE THE RUNAROUND AND ANGERING DEALERSHIPS BY NOT BEING HONEST. THE 4 CYLINDER ENGINE WILL NO LONGER MEET THE REPORTED MPG IT WAS CLAIMED TO AFTER THE SHIFT PROFILES CHANGE AND THIS PUTS FCA IN A POSITION THAT VOLKSWAGEN RECENTLY DEALT WITH. MY SAFETY AND THE SAFETY OF THOUSANDS IS NOT WORTH 3 MPG. FCA IS ALSO TREATING CUSTOMERS AS IF EACH CASE IS INDIVIDUALLY UNIQUE AND IT BELITTLES THEM AS WELL AS THE MECHANICS THAT KNOW REPAIRS ARE FUTILE. I HAVE A CASE NUMBER NOW AND ANOTHER APPOINTMENT BUT IT WOULD BE BEST TO AVOID THIS VEHICLE AT ALL COSTS AND ARBITRATE. THERE SHOULD BE A FEDERAL INVESTIGATION BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY. THE THERMOSTAT FAILURE IS ALSO WIDESPREAD AND IS ONLY BEING ADDRESSES ONE AT A TIME IN FIELD CLAIMS. THIS TOO COULD LEAD TO SERIOUS DAMAGE AND EVEN FIRE WHICH HAS ALSO HAPPENED TO A FEW OF THESE VEHICLES. PLEASE HELP US BE A VOICE AND STOP THIS SERIOUS DISREGARD FOR SAFETY AND CONSUMER RIGHTS.

Mileage: 3,000

THIRD TIME SAME ISSUE. 2015 JEEP CHEROKEE. WHILE VEHICLE IN MOTION SERVICE TRANSMISSION, SERVICE PARK BRAKE, MALFUNCTION INDICATOR LIGHT, D(DRIVE) FLASHING ON DASHBOARD, BARELY MADE IT UP A HILL, HAD TO PRESS ACCELERATOR ALL THE WAY TO FLOOR. VERY DANGEROUS-OTHER VEHICLES DO NOT KNOW WHAT IS HAPPENING. OCCURED 2 TIMES IN 2WEEKS AFTER SOFTWARE UPDATED. NOT MANY REGRETS IN MY LIFE BUT BUYING THIS VEHICLE TOPS THE LIST.

Mileage: 9,600

TRANSMISSION WILL INTERMITTENTLY SHIFT ERRATIC. STARTING OUT FROM A STOP IT WILL HAVE A DIFFICULT TIME STARTING TO MOVE WITH THE ACCELERATOR PRESSED, THEN 1 OR 2 SECONDS LATER IT WILL DOWN SIFT TO FIRST GEAR CAUSING THE VEHICLE TO LURCH FORWARD IN AN UNCONTROLLED MANNER. I HAVE ENDED UP IN THE WRONG LANE BECAUSE OF THIS. ALSO AT INTERSECTIONS IT CAUSES CONFUSION WHEN TRYING TO GO IN TURN WITH OTHER VEHICLES BECAUSE THEY THINK YOUR YIELDING WHEN THE VEHICLE WON'T MOVE BUT THEN IT LURCHES ABRUPTLY INTO A NEW COLLISION.

Mileage: 5,000

INTERMITTENT ROUGH SHIFTING, SLAMMING INTO GEAR DURING UPSHIFT FROM 2ND TO 3RD GEAR. HAPPENS RANDOMLY, FROM MOVING IN A PARKING LOT AT 10MPH TO PASSING ON THE INTERSTATE. THE GEAR SLAM IS SO INTENSE IT FEELS LIKE I'VE BEEN REAR-ENDED.

Mileage: 15,000

I AM AT A STOP SIGN WITH CROSS TRAFFIC THAT DOESN'T STOP, WITH A MPH LIMIT OF 50, THERE'S A GAP BIG ENOUGH FOR ME TO GO THROUGH THE INTERSECTION. I PUT MY FOOT ON THE GAS PEDAL, JEEP SLOWLY ADVANCES FORWARD BUT NOT ENGAGING INTO THE CORRECT GEAR, IT'S STARTING OUT IN 3RD GEAR! WHEN IT SHOULD BE SHIFTED INTO 1ST, COASTING THROUGH THESE LANES OF ONCOMING TRAFFIC, I AM ROCKING BACK & FORTH IN MY SEAT SAYING 'COME ON JEEP, SHIFT! LET'S GO!' AS I LOOK TO MY LEFT & RIGHT & SEE CARS GETTING CLOSER TO ME, MY HEART BEATS A LITTLE QUICKER AT THIS POINT, ESPECIALLY WHEN MY 2 YEAR OLD SON IS IN THE CAR WITH ME. FINALLY HALF WAY THROUGH THE INTERSECTION JEEP DROPS DOWN HARD INTO1ST GEAR FROM 3RD GEAR & BOOM WE ARE OFF, WHIPLASH, SOUNDS OF A TRANSMISSION FALLEN TO THE GROUND, HEART BEATING SO FAST IT'S GOING TO EXPLODE BUT WE GET ACROSS THE ROAD IN THE NICK OF TIME OF THE ONCOMING TRAFFIC! SAME SCENARIO HAS HAPPENED SEVERAL OTHER TIMES, I COULD GO ON WITH STORIES BUT I THINK YOU GET THE PICTURE.THIS HAPPENS SO MUCH THAT I DON'T KNOW WHAT TO DO.THE DEALERSHIP THAT I HAVE GONE TO, OF COURSE, CAN'T DUPLICATE MY ISSUE BUT THEY'RE TOLD THAT THIS IS A COMMON COMPLAINT THEY'VE BEEN RECEIVING FROM OTHER CHEROKEE OWNERS. I'VE ALSO HAD THE SOFTWARE UPDATES DONE. I DID GET A RECALL NOTICE FOR POSSIBLE INCORRECT INFO. IN THE USER GUIDE/OWNER'S MANUAL REGARDING FLAT TOWING VEHICLES WHICH MAY RESULT IN VEHICLE SHAKE WHILE FLAT TOWING OVER ROUGH ROADS.THIS IS RECALLED BUT A TRANSMISSION ISSUE ISN'T? JEEP CLAIMS THAT THEY DEPEND ON THE SATISFACTION OF THEIR CUSTOMERS FOR THE SUCCESS OF THEIR BUSINESS & ARE CONSTANTLY MONITORING THE QUALITY OF THEIR PRODUCTS & LOOKING FOR WAYS TO IMPROVE THEIR VEHICLES, EVEN AFTER THEY ARE SOLD. I AM NOT ASKING FOR ANYTHING EXCEPT FOR THIS ISSUE TO BE RESOLVED. I KNOW JEEP HAS ACKNOWLEDGED THIS ISSUE BUT I WOULD LIKE TO HAVE JEEP COME UP WITH A SOLUTION.

Mileage: 3,000

THIS VEHICLE DOES NOT SHIFT PROPERLY. IT HAS BEEN THROUGH MULTIPLE REPROGRAM AND RELEARN EVENTS FOR THE TRANSMISSION. IT DOES NOT KNOW HOW TO SHIFT DOWN FROM 3RD GEAR AT A ROLLING STOP, AND STAYS STUCK IN THIRD GEAR UPON ACCELERATION. MOVING INTO TRAFFIC, THIS CAUSES A CONCERN, AS THE VEHICLE IS NOT ACCELERATING PROPERLY. THIS CAUSES THE DRIVER TO FLOOR THE ACCELERATOR, WHICH CAUSES A HIGH RPM, AND CLUNKY SHIFT TO 1ST GEAR. THEN THE CAR PULLS AWAY WITH A LOT OF TORQUE STEER AND A JERKING MOTION. THIS OCCURS ON A INCLINED DRIVEWAY AS WELL, CLUNKING INTO 1ST GEAR FROM 3RD. IT IS AN UNSAFE TRANSMISSION. IT DOES NOT HAVE A PREDICTABLE DRIVELINE RESPONSE.

Mileage: 6,000

TOOK VEHICLE IN FOR FIRST OIL CHANGE AFTER PURCHASING IT IN JAN 2015 AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED. TRANSMISSION WAS REPLACED AND SINCE THEN I HAVE EXPERIENCED LONG DELAYS IN ACCELERATION AND EXTREMELY HARD SHIFTS. THESE ARE INTERMITTENT, BUT HAPPEN MORE OFTEN THAN NOT. HARD SHIFTS ARE MOSTLY EXPERIENCED ON THE LOWER GEARS (1-4), AND CAN BE VIOLENT AT LOWER SPEEDS OR WHEN SHIFTING FROM REVERSE TO DRIVE (OR THE OPPOSITE). THE 4WD UNAVAILABLE LIGHT CAME ON SHORTLY AFTER THE TRANSMISSION WAS REPLACED, ON A COUPLE OF OCCASIONS (ALL WHILE DRIVING). HAVE TAKEN THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THEY CAN FIND NOTHING WRONG AND THAT'S NORMAL TRANSMISSION BEHAVIOR. I AM NOW DEALING WITH THE HARD SHIFTS AND ACCELERATION LAG ON A DAILY BASIS.

Mileage: 8,000

PURCHASED VEHICLE 1/2015 AT 8000 MILES TOOK IN FOR OIL CHANGE , UPDATE FOR RECALL ON RADIO AND SOFTWARE UPDATE FOR TRANSMISSION DUE TO SHIFTING HARD. WAS TOLD IF UPDATE ON TRANSMISSION DID NOT TAKE WOULD NEED A NEW TRANSMISSION. WHEN SLOWING DOWN I HAVE TO COME TO A COMPLETE STOP AND WAIT FOR CAR TO DROP INTO FIRST GEAR BEFORE ACCELERATING. IF I DON'T AND JUST YIELD BETWEEN 10MPH AND 2MPH AND TRY ACCELERATE CAR HESITATES ABOUT 5 SECONDS BEFORE IT MOVES FORWARD. THIS IS VERY SCARY WHEN TRYING TO MERGE ONTO A HIGHWAY. IF I'M ON ON RAMP AND HAVE TO STOP I NEARLY GET REAR-ENDED AND IF I MERGE AND CAR HESITATES CARS ARE QUICKLY MOVING TO OTHER LANE TO AVOID HITTING ME

Mileage: 8,000

WHILE DRIVING AT HIGHWAY SPEEDS, THE TRANSMISSION WOULD NOT SHIFT FROM 7TH GEAR.PULLED OVER AND TURNED THE CAR OFF FOR A FEW MINUTES. WHEN RESTATING THE CAR, PROBLEM WENT AWAY, BUT THEN HAPPENED AGAIN IN THE SAME SITUATION 20 MINUTES LATER. TOOK IT IMMEDIATELY TO THE DEALER AND THEY RE-FLASHED TCM & PCM AND DID A QUICK LEARN. ALL SEEMED GOOD, BUT A FEW WEEKS LATER, THE CAR STARTED HARD SHIFTING IN LOW GEARS AND REVERSE. WHEN COMING TO A SLOW STOP AND ACCELERATING, THE CAR WILL TAKE A FEW SECONDS TO GET THE RPM'S UP AND THEN LUNGE FORWARD AS IT CATCHES THE GEAR. WENT BACK TO THE DEALER AND THEY DID THE SAME AS BEFORE, TCM, PCM AND QUICK LEARN. A FEW DAYS LATER, THE SAME PROBLEM STARTED HAPPENING AGAIN. DEALERSHIP SAYS ALL SOFTWARE IS UP TO DATE AND HAVE NO OTHER IDEAS TO FIX THE ISSUE. DEFINITELY A SAFETY CONCERN, ESPECIALLY WHEN MAKING LEFT TURNS FROM CLOSE TO A STOP (IE. LEFT TURN YIELD LIGHTS).

Mileage: 18,000

THE TRANSMISSION LUNGES WON'T SHIFT RIGHT BANGS, SOMETIMES THE RPM WILL RAISE QUITE A BIT THEN BANG INTO GEAR IT JURKY WHEN SHIFTING SOMETIMES THE RPM WILL RAISE TO ALMOST 3000 BEFOR SHIFTING.THE JEEP HAS 11500 MILES ON IT I HAD THE JEEP INTO THE DEALER AFTER FIRST COUPLE MONTHS OF OWNERSHIP I HAVE HAD IT TO THE DEALER ABOUT 4 OR 5 TIMES FOR THIS PROBLEM LAST MONDAY WAS THE LAST TIME RIGHT NOW I HAVE A JEEP CUSTOMER REP AND SHE WANTS ME TO TAKE IT BACK IN WEDNESDAY MAY 18 TO HAVE A TECH RID ALONG AGAIN THE DEALER SAYS THEY KNOW ABOUT THE PROBLEMS BUT THEIR IS NOTHING THEY CAN DO UNTIL CHRYSLER HAS FIXES FOR THE TRANSMISSION. THIS VEHICLE IS NOT SAFE.

HAVE HAD SEVERAL TRANSMISSION ISSUES AND I FEEL UNSAFE IN MY VEHICLE. TRANSMISSION SHAKES WHEN ACCELERATING FROM A LOW GEAR; TRANSMISSION STICKS WHEN TRYING TO ACCELERATING (LEAVING ME IN DANGEROUS TRAFFIC SITUATIONS); TRANSMISSION SHIFT HARD WHEN DRIVING IN THE CITY.

Mileage: 200

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE TRANSMISSION SLIPPED GEARS VIOLENTLY. THE FAILURE BECAME PROGRESSIVELY WORST. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE PARKED AND THE ENGINE TURNED OFF, THE VEHICLE ROLLED INDEPENDENTLY OVER A HILL AND JUMPED THE CURB AND CRASHED INTO A DITCH. THE VEHICLE WAS OCCUPIED WITH A FRONT SEAT PASSENGER, WHO SUSTAINED INJURIES TO BOTH LEGS AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,891. UPDATED 08/02/16*LJ *TR

Mileage: 2,891

TRANSMISSION SHIFTING ISSUES. SHIFTING OUT OF A STANDSTILL THROUGH THE FIRST FEW GEARS IS EXTREMELY ROUGH. OCCASIONAL LURCHING DURING DOWNSHIFTING. SPENT 6 WEEKS AT DEALERSHIP AND WAS TOLD THERE WAS NOTHING WRONG "THAT'S JUST HOW A 9SPEED TRANSMISSION FEELS". CANNOT BE CORRECT. THIS FEELS UNRESPONSIVE AND DANGEROUS AT TIMES. VERY UNHAPPY. ISSUE HAS BEEN ONGOING SINCE THE CAR WAS PURCHASED IN DEC. 2014

Mileage: 1,000

THE TRANSMISSION JERKS SOMETIMES UPON STARTING; LOSES POWER AT TIMES GOING UP HILL; SEEMS TO DECELERATE OR BE OUT OF THE RIGHT GEAR. IT MAY ALSO LOSE POWER WHEN MAKING A TURN INTO TRAFFIC WHEN YOU PUT THE FOOT ON THE ACCELERATOR. IT DOES NOT SEEM TO SHIFT GEARS SMOOTHLY AT TIMES. IT IS SCARY WHEN YOU ARE TRYING TO ACCELERATE AND IT LOSES POWER.

Mileage: 17,000

VEHICLE SURGES FORWARD AFTER A STOP AT NUMEROUS & UNPREDICTABLE TIMES SINCE PURCHASE. THIS IS VERY DANGEROUS! TRANSMISSION HAS BEEN REPLACED & CONTINUES TO DO THIS. THERE IS NOT ANY PREDICTABILITY AS TO WHEN THIS WILL OCCUR. HAVE HAD VEHICLE IN FOR SERVICE 6 TIMES & THEY WERE 'UNABLE TO DUPLICATE CONCERN'. I WOULD NOT BE BRINGING MY VEHICLE IN IF I DIDN'T HAVE A CONCERN! I HAVE NEVER HAD AS MANY ISSUES WITH A NEW VEHICLE AS I HAVE HAD WITH THIS ONE! VEHICLE LURCHES/JERKS/ROCKS WHEN SHIFTING FROM FORWARD TO REVERSE & REVERSE TO FORWARD--DOESN'T ALWAYS ENGAGE IMMEDIATELY. VEHICLE HAS REVVED WITH ACCELERATION, WOULD NOT GO FORWARD & THEN SUDDENLY SURGED FORWARD SEVERAL TIMES. PULLS TO THE RIGHT ON LEVEL SURFACE. VEHICLE ROLLS FORWARD AFTER BRAKING AS BRAKES DON'T ALWAYS GRAB. AFTER A STOP, CAR ROLLS FORWARD. MANY ISSUES WITH RADIO JUMPING AROUND ON OWN & SKIPPING PRESET STATIONS, VOLUME CONTROL, & SPEAKERS HAVE GONE IN & OUT AT RANDOM. HANDS FREE CELL PHONE DOESN'T ALWAYS WORK. NAVIGATION SCREEN HAS GONE BLANK/BLACK WHILE CAR STILL RUNNING. I HAVE HAD A VERY LOUD ALARM GO ON FROM NAVIGATION SCREEN FOR UNKNOWN REASON. I RECEIVED AN ASSEMBLY 'IGNITION ON' WARNING AFTER I TURNED CAR OFF. CAR WOULDN'T START AFTER 3 TRIES, THEN STARTED. AS YOU CAN SEE, THE ONE CONSISTENT THING IS THE SURGING FORWARD, BUT ALWAYS SOMETHING NEW & DIFFERENT, ALSO.

Mileage: 941

THE VEHICLE HAS HAD SHIFTING ISSUES. WHILE DRIVING IT WILL BEGIN TO JERK LIKE IT WANTS TO SHIFT ON ITS OWN. THE MOST RECENT AND TERRIFYING INCIDENT WAS TODAY AS I WAS ATTEMPTING TO CROSS FOUR LANES OF HIGHWAY. THE VEHICLE WAS NOT WANTING TO SHIFT OR ACCELERATE AND IT WAS JERKING AGAIN. I'VE TAKEN IT IN ONCE BEFORE FOR THIS ISSUE AND THE DEALERSHIP CAN NOT FIND ANYTHING WRONG BECAUSE THEY CAN NOT DUPLICATE THE CODES. THIS IS A SERIOUS SAFETY CONCERN FOR ALL BUT ESPECIALLY MYSELF, AS I HAVE TO CROSS THIS HIGHWAY DAILY.

Mileage: 18,636

CAR SOFTWARE WAS UPDATED, NOW WHEN MY CAR DOES NOT SHIFT GOING UP HILLS , IT LOSES POWER MAKING A TURN FROM A STOPPED POSITION, AND IT LUNGES OCCASIONALLY WHEN STOPPING IN TRAFFIC.

Mileage: 16,000

PROBLEM 1: PARKED CAR IN GARAGE - WENT TO RESTART & PUT IN REVERSE NUMEROUS ERROR MESSAGES WHICH SAID CANNOT ENGAGE 4WD, CHECK ENGINE, CHECK TRANSMISSION; RESTART AND PUT IN REVERSE AGAIN; EACH TIME I RESTARTED AS INSTRUCTED AND PUT IN REVERSE TRANSMISSION JERKED HARD. STARTED 3 TIMES EACH TIME THE SAME RESPONSE. CALLED DEALER WHO SENT 2 MECHANICS - TAKEN TO DEALERSHIP; CAR NOW NEEDS NEW TRANSMISSION. PROBLEM 2: HORN GOES OFF FOR NO APPARENT REASON WHILE DRIVING. DOES NOT STOP WHEN VEHICLE SHUTS OFF. SERVICED THREE TIMES BY DEALERSHIP (COMPUTER UPDATES AND PART). DON'T KNOW IF LAST FIX WORKED SINCE THE CAR IS NOW DISABLED DUE TO TRANSMISSION.

Mileage: 4,000

WE HAVE HAD OUR JEEP INTO DEALER 4 TIMES NOW FOR THE TRANSMISSION NOT BEING RIGHT. THE FIRST TIME WITH 5500 MILES ON IT. IT HAS ISSUES WITH HESITATION WHEN TRYING TO GET ON FREE WAY. SOMETIMES IT WILL GET UP TO SPEED OTHER TIMES IT HAS A DELAY VERY SCARY. 8 HAVE ALSO EXPERIENCED IT REV OUT 3600 RPM FOR NO REASON. IT ALSO HAS A DELAY IN SHIFTING FROM A STOP ON A HILL. WHEN YOU GIVE IT GAS IT GOES BUT NOT BEFORE IT LUNGES FORWARD. VEHICLE SHIFT ROUGH OR LUNGES INTERMITTENT THAT WHAT IS SO SCARY ABOUT THIS VEHICLE YOU HAVE NO IDEA WHEN IT IS GOING TO DRIVE PROPERLY. EACH TIME AT THE DEALER THEY WERE UN ABLE TO VERIFY PROBLEM UNTIL THIS LAST TIME. TECH WENT ON TEST DRIVE AND WHEN MERGING ON FREEWAY DID EXPERIENCE HESITATION. ALSO SERVICE ADVISOR EXPERIENCED THE LUNGING WHEN HE PULLED VEHICLE UP FOR US. HOWEVER HIS EXPERIENCE DOESN'T MATTER SINCE HE IS NOT A TECH.

MY CHEROKEE HAS NEVER DRIVEN 100% SINCE THE FIRST DAY I GOT IT. IT HESITATES AND JERKS FORWARD WHEN INITIALLY ACCELERATING, JERKS TO A STOP OR WHEN PARKING AND SHAKES WHEN INITIALLY STARTING THE CAR AND VIBRATES. OVER THE LAST 6 MONTHS THE CAR HAS COMPLETELY DIED ON ME TWICE, THE SECOND TIME BEING JUST THIS MORNING. IT IS A BRAND NEW CAR; THERE IS NO REASONABLE EXPLANATION AS TO WHY THIS IS HAPPENING OTHER THAN THE NEW 9 SPEED TRANSMISSIONS THAT CHRYSLER PRODUCED ARE INSUFFICIENT AND HAVE NOT BEEN THOROUGHLY TESTED BEFORE PUTTING CONSUMERS BEHIND THE WHEEL. THE CARS BATTERY LIGHT FLASHED ON MY DASHBOARD AND THEN THE CAR SLOWED TO A STOP AND COMPLETELY CUT OFF. THE DASH TOLD ME TO PUT MY CAR IN PARK AND THEN SHIFT BACK TO DRIVE BUT I COULDN'T DO ANYTHING. THERE IS NO WAY THE BATTERY OR ENGINE IS AN ISSUE SO I HAVE NO IDEA WHAT IS CAUSING THIS PROBLEM OTHER THAN A FAULTY COMPUTER IN THE CAR. I HAVE HAD THE SOFTWARE UPDATED AND FLASHED AND YET HERE WE ARE AGAIN HAVING THE SAME PROBLEM THAT SEEMS TO PUZZLE THE SERVICE DEPARTMENT. THEY HAVE GIVEN ME A LAUNDRY LIST OF BOLOGNA REASONINGS AS TO WHY THE CAR DRIVES THE WAY IT DOES AND WHY THIS AND THAT ARE HAPPENING BUT YET NO FIX FOR THEM. IT IS ABSOLUTELY INSANE TO ME THAT BECAUSE THERE HAVE BEEN NO SIGNIFICANT INJURIES OR DEATHS DUE TO THESE TRANSMISSION ISSUES THAT NO RECALL OR ANYTHING HAS BEEN RELEASED. I HAVE DONE MY FAIR SHARE OF RESEARCH ON TRANSMISSION ISSUES IN THE 2015 CHEROKEES AND HAVE SADLY FOUND 100'S OF COMPLAINTS FROM CONSUMERS YET STILL NO SOLID FIX OR ANSWER TO THESE PEOPLES PROBLEMS. HOW CHRYSLER IS GETTING AWAY WITH THIS BLOWS MY MIND. THESE CARS ARE VIRTUALLY DEATH TRAPS JUST WAITING TO HAPPEN. I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE AND SOMETHING NEEDS TO BE DONE.

Mileage: 20,000

FROM A STOP, YOU PUSH GAS WITH NO RESPOSE, THEN YOU REACH A POINT WHERE IT FINALLY TAKES OFF, THIS HAS CAUSED OTHER DRIVERS TO BRAKE WHEN MAKING A TURN INTO THEIR LANES. WHILE DRIVING, AND ATTEMPTING TO PASS, YOU PUSH ON THE GAS, NO RESPONSE UNTIL YOU REACH THE POINT WHERE IT TAKES OFF. SOMETIMES I HAVE TO RETURN TO MY LANE BECAUSE TRAFFIC HAS REACHED ME CAUSING UNSAFE CONDITION, AND CAUSING OTHERS IN THAT LANE TO BRAKE TO AVOIDE HITTING ME. WHILE HIGHWAY DRIVING, THE TRANNY RUMBLES AND IS SLUGGISH TO ACCERLERATE, SEEMS TO BE 7TH GEAR, YOU KEEP PUSHING PEDAL DOWN UNTIL YOU ARE FINALLY SHIFTED INTO PASSING GEAR. WHEN PUTTING IN PARK, A SECOND GOES BY AND YOU HEAR A LOUD CLUNK. DEALER REPORTS THESE ISSUES TO BE NORMAL FOR THE 9 SPEED TRANNY, WE DID SOFTWARE UPDATE. NO CHANGE! SOMETIMES WHEN YOU TAKE YOUR FOOT OFF THE GAS, THE CAR ACCERATES ON ITS OWN .... ALMOST LIKE IT DOWN SHIFTED AND THE GEAR RATIO MADE IT TAKE OFF. THIS HAS CAUSED ME TO ALMOST REAR END OTHERS. KBB HAS MANY SIMILAR COMPLAINTS. NOTICED ALL OF THESE ISSUE AFTER OWNING THE VEHICLE FOR 3 MONTHS, ABOUT 4K MILES ON THE VEHICLE.

Mileage: 4,000

SERVICE TRANSMISSION WARNING LIGHT COMES ON UNDER NORMAL DRIVING, THEN TRANSMISSION 'DISENGAGES', LEAVING NO POWER. MUST COAST TO THE SIDE OF THE ROAD. THIS HAS HAPPEN TWICE ON A FREEWAY. TRANSMISSION HAS BEEN SERVICED TWICE, INCLUDING A NEW 'FLASH' OF THE SOFTWARE. IN FOR A THIRD TIME NOW.

Mileage: 26,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A PINCHED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER TO BE SERVICED FOR A CUSTOMER SATISFACTION CAMPAIGN FOR THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE SOFTWARE UPDATE. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY AND THE RPMS REVVED. THE VEHICLE OPERATED PROPERLY AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED FIVE TIMES; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 20,500.

Mileage: 20,500

ACCELERATES WITH APPLICATION OF BRAKE WHILE IN MOTION TURNING. VEHICLE ACCELERATES ON ITS OWN ACCORD, WHILE IN MOTION. STALLED WHILE MOVING FORWARD IN TRAFFIC. FORWARD LUNGING. MOTOR RUNS VERY ROUGH. TRANSMISSION SHIFTS ROUGHLY. MANUAL SHIFT DOES NOT ALLOW FOR MANUAL SHIFTING. MILEAGE 16/18 CITY 22/24 HIGHWAY WHICH IS BELOW AD LIMITS OF UP TO 30MPG. THIS WAS A MAJOR PURCHASING POINT FOR US. MOTOR WHINES ON PASSENGER SIDE. SMELL BURNING ANTI-FREEZE. A/C BLOWS ONLY HOT AIR. FLOOR FAN ON PASSENGER SIDE AND REAR SEAT FAN BARELY OPERATE OR ARE NON-FUNCTIONAL. DRIVER AND PASSENGER SEATS ALONG WITH VISORS THREADS FALLING APART (SEATS TO BE REPLACED IF THEY EVER COME IN, IT HAS BEEN THREE (3) MONTHS WAITING FOR PARTS). SEAL ABOVE REAR HATCH FALLING OFF - REPLACED AND FELL OFF AGAIN. RADIO HAS VERY POOR RECEPTION. NO CD OR DVD PLAYER. INSIDE OF JEEP TRAILHAWK SOUNDS LIKE A CITY BUS - EVERYTHING SOUNDS LOOSE - THIS DEVELOPED AFTER THE ENTIRE VEHICLE HAD BEEN TAKEN APART FOR NUMEROUS REPAIRS. THIS VEHICLE IS ONE LUNGE AWAY FROM SERIOUSLY INJURING OR WORSE, ONE OR MORE PARTIES.

Mileage: 2,000

VEHICLE REGULARLY HAS DELAYED SHIFTING, LOSS OF ACCELERATION, ETC. DURING REGULAR TRAFFIC CONDITIONS. THIS HAS BEEN VERY DANGEROUS ON MULTIPLE OCCASIONS DURING TRAFFIC MERGES AND CROSSINGS WITH NEAR COLLISIONS. THE TRANSMISSION ITSELF IN THE NEW CHEROKEE IS AN OVERLY COMPLICATED AND POORLY PERFORMING PRODUCT THAT FCA AND ITS DEALERS REFUSE TO FIX. IT'S ONLY A MATTER OF TIME UNTIL MY CHEROKEE'S TRANSMISSION FAILS AND/OR CAUSES AN ACCIDENT.

Mileage: 22,400

MY 2015 JEEP CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT THE VEHICLE IN NOV '14. WHEN COMING TO A STOP SIGN, THE TRANSMISSION WOULD JUMP INTO LOWER GEAR CAUSING THE VEHICLE TO LUNGE FORWARD. HOWEVER, MORE DANGEROUSLY, UPON COMING TO A NEAR STOP AND ACCELERATING, THE TRANSMISSION WILL VERY SLUGGISHLY MOVE THE VEHICLE FORWARD, THEN RAPIDLY ACCELERATE CAUSING THE TIRES TO BREAK TRACTION AND "PEEL OUT". I HAVE NEARLY BEEN IN FOUR ACCIDENTS BECAUSE OF THIS ISSUE, TWO BECAUSE THE TRANSMISSION WOULDN'T ACCELERATE, AND THE OTHER TWO BECAUSE I ALMOST LOST CONTROL OF THE VEHICLE AS THE FRONT TIRES SPUN OUT OF CONTROL. THIS IS COMPLETELY UNACCEPTABLE AND IS A CLEAR SAFETY HAZARD. I HAVE HAD MY JEEP AT A DEALERSHIP FOR WARRANTY SERVICE ON THIS MATTER TWICE NOW, WITH ABSOLUTELY ZERO CORRECTIVE ACTIONS. ON BOTH OCCASIONS, THEY "UPDATED THE TRANSMISSION SOFTWARE" BUT THE PROBLEM STILL EXISTED. TODAY, WHILE DRIVING HOME FROM WORK, I ATTEMPTED A LEFT HAND TURN WITH NO ONCOMING TRAFFIC. THE TRANSMISSION, WITH THE ENGINE AT 2,500 RPMS, VERY SLOWLY MOVED THE VEHICLE, THEN IT SPUN OUT THE FRONT TIRES ALMOST COLLIDING ME WITH A SCHOOL BUS WAITING TO MAKE A RIGHT TURN. THIS TRANSMISSION IS DANGEROUS, JEEP DOES NOT HAVE AN ADEQUATE FIX TO THIS PROBLEM, AND MY VEHICLE WARRANTY IS ABOUT TO EXPIRE. I COULD CARE LESS ABOUT THE EXPIRATION, I WOULD BE WILLING TO PAY SEVERAL THOUSAND DOLLARS TO FIX THIS ISSUE, BUT IT DOESN'T APPEAR THAT JEEP HAS AN ADEQUATE FIX TO THE PROBLEM.

Mileage: 29,000

HAVE HAD SERIOUS TRANSMISSION ISSUES SINCE APPROX. 1800 MILES. HAVE HAD TRANSMISSION "FLASHED" NUMEROUS TIMES. IT GETS WORSE EACH TIME. STALLS, WON'T ACCELERATE, HANGS IN GEAR, HESITATES, JERKS, JUMPS, IF TRYING TO GET INTO TRAFFIC OR GO ACROSS A BUSY ROAD, YOU NEVER KNOW IF IT IS GOING TO GO OR NOT. VERY DANGEROUS. I HAVE OWNED OVER 100 VEHICLES (AGE 71) AND THIS IS THE WORSE TRANSMISSION I HAVE EVER HAD. JEEP HAS NO FIX FOR THE PROBLEM., SO I WAS TOLD BY DEALERSHIP PERSONNEL. THE PROBLEM WAS EVIDENT WHEN THE VEHICLE WAS INTRODUCED AND HELD UP THE INITIAL INTRODUCTION. AFTER 3 YEARS STILL DO NOT KNOW WHAT TO DO. THE 2106'S HAVE THE SAME PROBLEMS. VERY DANGEROUS SITUATION!!!

Mileage: 1,500

SINCE PURCHASING THIS VEHICLE, THE TRANSMISSION IS VERY SLUGGISH. WHEN ATTEMPTING TO ACCELERATE FROM A YIELD (NOT FULL STOP) THE TRANSMISSION WILL REFUSE TO ENGAGE FOR UP TO 3 SECONDS. WHEN IT DOES ENGAGE, IT JERKS AND CAUSES THE VEHICLE TO LUNGE.

Mileage: 37,000

THE TRANSMISSION IN THIS CAR HAS SERIOUS PROBLEMS WHICH RENDER THE CAR UNPREDICTABLE AND UNSAFE. ON LEAVING FROM A SIGNAL AFTER A FULL STOP THERE IS NO RESPONSE AFTER STEPPING ON THE ACCELERATOR - THE CAR DOES NOT MOVE AND THEN SUDDENLY LURCHES FORWARD. THIS HAPPENS FREQUENTLY BUT NOT ALWAYS. ALSO, LEAVING FROM A FULL STOP, SOMETIMES THE VEHICLE TAKES RIGHT OFF AND THEN BOGS DOWN COMPLETELY WHICH IS VERY HAZARDOUS WHEN IN ONCOMING TRAFFIC OR TURNING A CORNER. IN ADDITION STEPPING ON THE ACCELERATOR WHILE ON THE ROAD TO PASS A CAR THERE IS OFTEN NO RESPONSE FROM THE TRANSMISSION AND THEN SUDDENLY THE TRANSMISSION TAKES HOLD. AGAIN, FREQUENT BUT NOT ALL THE TIME. ON PUTTING THE CAR INTO REVERSE THE REAR END AND TRANSMISSION HAVE A LOAD BANGING CLUNK AND THEN TAKE HOLD WITH A LURCH. ON A DOWNSLOPE THERE IS NO SLOWING OF THE VEHICLE VIA THE TRANSMISSION AND THE BRAKES HAVE TO CONSTANTLY BE APPLIED. BETWEEN 20 ' 40 MPH THE VEHICLE OFTEN SPEEDS UP WHEN WE TAKE OUR FOOT OFF OF THE ACCELERATOR. THE TRANSMISSION IS COMPLETELY UNPREDICTABLE MAKING IT TOTALLY UNSAFE TO OPERATE THE VEHICLE DEPENDABLY. WE HAVE TAKEN OUR JEEP INTO THE DEALER 6 TIMES BUT THEY ARE UNABLE TO MAKE ANY IMPROVEMENT AND IN FACT ALL ISSUES ARE GETTING MORE FREQUENT AND PRONOUNCED.

PARKED VEHICLE AT MY PLACE OF BUSINESS, GOT OUT, WALKED INSIDE. WHILE INSIDE I HEARD A THUMP, WHEN I OPENED THE DOOR TO GO BACK OUTSIDE THE VEHICLE WAS TWO FEET FROMM THE DOOR AND THE BUMPER UP AGAINST A PROPANE TANK. THE VEHICLE WAS STATIONARY WHEN I GOT OUT AND WAS FOR A FEW MINUTES, I KNOW THIS BECAUSE I HAVE CCTV CAMERA VIDEO. THE VEHICLE BUMPER HAS DAMAGE.

Mileage: 2,500

2015 JEEP CHEROKEE LATITUDE. EXPERIENCING LUNGING "JOLT" WHEN GAS PEDAL IS "CAREFULLY" USED ESPECIALLY AFTER A STOP. SLIGHT BUT NOTICEABLE ACCELERATION WHILE COASTING OR BRAKING. PERIODIC UNUSUAL REVVING IN LOWER GEARS WHILE ACCELERATING. VEHICLE TAKEN TO THE DEALERSHIP FOR "FLASH" AND MULTIPLE RE-ASSESSMENT BUT DEALER STATES VEHICLE PERFORMS AS "DESIGNED". DEALERSHIP STATES MULTIPLE COMPLAINTS FOR THE SAME REASON BY OTHER CUSTOMERS. CASE WORKERS FROM FCA OFFERED TRANSMISSION WARRANTY EXTENSION FOR LIFE BUT RETRACTED OFFER AFTER IT WAS FOUND WE HAVE ALREADY PURCHASED EXTENDED WARRANTY. CASE WORKER THEN OFFERED 2 YEARS WORTH OF OIL CHANGES. THE OFFER WAS REFUSED SO COMPLAINT HAS BEEN CLOSED FOR THE SECOND TIME.

Mileage: 5,000

TRANSMISSION SHIFTS VERY ROUGH WHEN SHIFTING FROM FIRST TO SECOND. SOMETIMES THE WHOLE VEHICLE WHICH SHAKE WHEN IT SHIFTS.

Mileage: 3,000

UNDER ACCELERATION FROM A STOP (EITHER STRAIGHT LINE OR MAKING A RIGHT HAND TURN) THE RPMS INCREASE BEFORE THE VEHICLE RESPONDS. WHEN IT DOES, THE VEHICLE LUNGES FORWARD UNPREDICTABLY. DURING MANUAL SHIFTING AND BRAKING (WHILE IN MOTION) THE RPMS SHOOT UP TO BEFORE TRANSMISSION ENGAGES 4TH GEAR WHEN DOWNSHIFTING FROM 5TH CAUSING A MOMENTARY FREEWHEELING SCENARIO. DURING ACCELERATION FROM ABOUT 10-15 MPH THE VEHICLE ONCE AGAIN INCREASES RPMS AND THEN LUNGES FORWARD. THE VEHICLE PERFORMS HARD SHIFTING BETWEEN GEARS WHILE IN MOTION. AT FREEWAY SPEEDS THE TRANSMISSION MAY NOT DOWNSHIFT/ RESPOND OR ACCELERATE FOR 3-4 SECONDS. WHEN REVERSING THE THE SAME LUNGING SCENARIO OCCURS HOWEVER IT IS LESS PREDICABLE AS REVERSE GEAR IS TALLER. OVERALL PERFORMANCE IS SPORADIC AND UNPREDICTABLE.

Mileage: 10,000

RMP'S SPIKE WHEN TRYING TO STOP LUNGING VEHICLE FORWARD, COASTING WITHOUT CRUISE CONTROL ON INTERSTATE AT 70 VEHICLE RPM'S JUMPED UP CAUSING IT TO INCREASE SPEED LUNGING FORWARD TO 80 MPH AS IF ACCELERATOR IS PUSHED, LETTING OFF GAS TO SLOW DOWN VEHICLE WILL LUNGE FORWARD AS IF YOU WERE APPLYING GAS AND RPM'S JUMP UP, IF FOOT ISN'T ON BREAK YOU WOULD HIT SOMEONE, VERY UNSAFE TO DRIVE AND HAS ALREADY ALMOST CAUSED ME TO HIT SOMEONE 4 TIMES. DOESN'T DO IT ALL THE TIME IT AND IS INTERMITTENT. PROBLEM HAS OCCURRED APPROXIMATELY 6 TIMES. HAS BEEN TO DEALER OVER 30 DAYS AND ONLY HAS 5,000 MILES ON IT. THEY SAY CAN'T DUPLICATE THE PROBLEM. VERY UNSAFE TO DRIVE AND NO ONE WANTS TO FIX PROBLEM. STARTED HAPPING AT 2,000 MILES.

Mileage: 4,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT CHANGE GEARS WHEN PROMPTED AND WOULD NOT ACCELERATE. IN ADDITION, THERE WAS AN ODOR OF BURNING RUBBER AND A CLICKING NOISE FROM THE TRANSMISSION. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

I WAS BACKING UP MY DAUGHTERS DRIVEWAY. HER DRIVEWAY IS A LITTLE STEEP AND WHEN I WENT TO GIVE THE JEEP MORE GAS THE RPMS DROPPED FROM 1500 TO IDLE AND THEN BACK TO 1500 RPMS REALLY QUICK, IT DID THIS A COUPLE TIMES. THE DOG ENDED UP ON THE FLOOR OF THE CAR, FRIENDS STANDING OUTSIDE THE CAR THOUGH I DIDN'T KNOW HOW TO DRIVE. I FINALLY HAD TO TURN THE JEEP AROUND AND GO UP HER DRIVEWAY IN THE FORWARD DIRECTION. WE WENT OUT TO EAT LATER AND WHEN I CAME BACK I TRIED BACKING UP HER DRIVEWAY AGAIN AND IT DID THE SAME THING. I TOOK THE JEEP INTO THE DEALER ON 6/29/15 WITH 990 MILES ON IT. THE DEALER UPDATED THE PCM AND TCM AND RETESTED IT BUT COULD NOT GET IT TO FAIL. IT FAILED AGAIN ABOUT 3 MONTHS LATER ON LABOR DAY WEEKEND, 2015. AGAIN BACKING UP MY DAUGHTERS DRIVEWAY. I CONTACTED THE JEEP SERVICE MANAGER AND HE SAID THEY PROBABLY CAN'T FIX IT IF IT DOESN'T SET A CODE. (GREAT) THE JEEP HASN'T FAILED BACKING UP AGAIN BUT IT DID FAIL ON THE HIGHWAY AT 65 MILES PER HOUR COMPLETELY SHUTTING DOWN AND NOT RESTARTING. (SEE COMPLAINT #10819212) LIKE OTHER JEEP OWNERS I'VE NOTICED THE JEEP STAYS IN THIRD GEAR TO LONG AT LOW SPEED, ESPECIALLY IF YOU HAVE TO MAKE A LEFT TURN IN FRONT OF ON COMING TRAFFIC. I'VE RESORTED TO DOWN SHIFTING THE TRANSMISSION MYSELF SO I CAN HAVE SOME POWER TO MAKE THE TURN WITHOUT GETTING HIT. ( NOTE TO CHRYSLER, I'M A FIRST TIME JEEP BUYER, KEEP DOING NOTHING ABOUT THE ENGINE AND TRANSMISSION PROBLEMS AND YOU CAN FIND YOUR JEEP AT A FORD OR CHEVY DEALERSHIP.......REAL SOON).

Mileage: 980

MY TRANSMISSION HAS BEEN SLIPPING SINCE I PURCHASED THE VEHICLE A YEAR AGO, (12-28-15) APPX, THEY SAID THEY FIXED THE PROBLEM, BUT IT HAS RECENTLY BECAME WORSE THAT IT WAS ORIGINALLY. WHEN I'M STOPPED AND THEN BEGIN TO START GOING AGAIN THE CAR HESITATES FOR ABOUT 3-5 SECONDS THEN IT JERKS AND GOES. IT ALSO SEEMS TO DOWNSHIFT ON ITS OWN OR NOT AT ALL.

THERE HAVE BEEN SEVERAL INSTANCES OF SLOW RESPONSE FROM THE TRANSMISSION. HEADING SOUTH AT A HIGHWAY INTERSECTION WHERE CROSS TRAFFIC DOES NOT STOP, I WAITED AT THE STOP SIGN UNTIL TRAFFIC WAS CLEAR TO THE EAST. I PRESSED THE ACCELERATOR AND DIDN'T GET MUCH RESPONSE UNTIL TRAFFIC WAS CLOSE ENOUGH THAT I DEBATED ABOUT NOT CROSSING AND THE CAR SUDDENLY MOVED INTO THE LANES OF TRAFFIC. I WAS ABLE TO CROSS TO THE DIVIDER BEFORE BEING BROADSIDED BECAUSE TRAFFIC SLOWED FOR ME. ANOTHER INCIDENT INVOLVES PULLING OUT OF MY DRIVEWAY. I LIVE ON A MAJOR HIGHWAY SO I AM VERY CAUTIOUS WHEN I PULL OUT. AS I TURNED RIGHT FROM MY DRIVEWAY MY CAR DIDN'T DO MORE THAN CREEP ALONG EVEN THOUGH IT HAD GONE DOWN THE DRIVE JUST FINE. I GOT THE RPM UP TO 6 ON THE GAUGE (7 IS RED) WHEN IT SUDDENLY "CAUGHT" AND TOOK OFF. A CAR THAT HAD BEEN A LONG DISTANCE BACK CAME VERY CLOSE TO REAR-ENDING ME. ON ANOTHER OCCASION AS I PULLED UP BEHIND A CAR AT A LIGHT, MY CAR WAS STOPPING AND THEN SUDDENLY LURCHED FORWARD BEFORE COMING TO A COMPLETE STOP. I HADN'T STOPPED BRAKING OR PUSHED THE ACCELERATOR. I WOULD HAVE HIT THE CAR IN FRONT OF ME IF I HADN'T BEEN LEAVING A FAIR AMOUNT OF ROOM BETWEEN US. THE VARIABILITY AND UNPREDICTABILITY OF THIS CAR IS WHAT MAKES IT SO DANGEROUS. IT HAS SMALL ISSUES LIKE DIFFICULTY CLIMBING HILLS ON OCCASION OR JUMPING WHEN IT SHIFTS DURING NORMAL DRIVING BUT I HAVE CHANGED MY ROUTES (CHOOSE STOPLIGHTS TO CROSS HIGHWAYS) AND DRIVING STYLE (LEAVE LOTS OF ROOM BETWEEN IT AND OTHER CARS) TO ACCOMMODATE DAILY INCONVENIENCE.

Mileage: 17,000

DANGEROUS 2015 JEEP CHEROKEE LATITUDE WITH 853 MILES. FIRST WEEK OF OWNERSHIP I NOTICED A VERY ODD SHIFTING WERE THE JEEP WOULD LUNG FORWARD FROM 1ST TO 2ND GEAR AT ABOUT 5MPH, HARD SHIFTS, AND WAS STRUGGLING TO FIND GEARS AT 35-40MPH ALONG WITH A NONRESPONSIVE GAS PEDAL THAT SPOOKED ME DURING MANY ACCELERATION INSTANCES OF SLOW SPEEDS AND HIGHWAY SPEEDS. TOOK INTO THE DEALERSHIP WHERE I BOUGHT IT FROM AND EXPLAINED WHAT WAS BEING EXPERIENCED, WITH THE BACK UP CAMERA BEING SATURATED WITH LIGHT, AND GAS DOOR THAT WAS NOT ALIGNED WITH THE BODY. THEY CHECKED FOR CODES BUT A SERVICE LIGHT NEVER APPEARED. WAS TOLD THERE WERE UPDATES THAT NEED TO BE INSTALLED. AFTER THE UPDATE,WHICH I ASSUMED WAS A POWER TRAIN UPDATE FOR THE TRANSMISSION. LEFT DEALERSHIP AND IT ALL STARTED HAPPENING AGAIN WITH THE TRANSMISSION. SO WAS TOLD BY A SERVICE REP NEED TO LET THE TRANSMISSION LEARN MY DRIVING HABITS WHITH NO HARSH ACCELERATION BECAUSE OF THE 350 MILE BREAKIN PERIOD. DROVE FOR A WHILE TOO SEE IF IT WOULD SMOOTH OUT. NOPE IT DIDN'T IT STARTED HAVING AN ODD FEELING WHEN PUT IN DRIVE AND MOVING FORWARD LIKE THE CLUTCHS IN THE TRANSMISSION WERE SLIPPING WHICH GIVES THE SENSATION OF WOBBLE VIBRRATION. RETURNED IT BACK TO THE DEALERSHIP AGAIN FOR SECOND TIME DUE TO WHEN IN THE MID DEL OF AN INTERSECTION WHILE MAKING A LEFT TURN WITH APPROPRIATE THROTTLE APPLIED IT SUDDENLY LOSS POWER WITH TRAFFIC COMING FROM OPPOSITE DIRECTION SO I HAD TO WOT THE GAS PEDAL TO GET IT TO MOVE THEN IT RESPONDED WITH ME OVER ACCELERATING INTO A TURN AND IMMEDIATELY GOT OFF THE GAS AND HAD TO APPLY BRAKE PRESSURE AND CONTROL STEERING. IT HAPPENDED QUIET A FEW TIMES BEFORE I FINALLY GOT FRUSTRATED WITH IT AND RETURNED TO DEALER FOR SERVICE 3RD TIME. WAS TOLD COULDN'T DUPLICATE,SO THEY CAN'T FIX IT. FILED COMPLAINT WITH FCA FOR REMEDY. THIS JEEP MAKES ME FEAR DRIVING IT.

Mileage: 138

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED INTO THIRD GEAR AND DOWNSHIFTED TO THE NEXT GEAR ON ITS OWN. THE VEHICLE ALSO JERKED WHILE DRIVING 30 MPH WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 02/03/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE TRANSMISSION CONTROL AND WIRING HARNESS. THE CONSUMER STATED THE VEHICLE WAS A LITTLE BETTER, BUT THERE WAS STILL SOME HARD SHIFTING AND THE DOWN SHIFTING FROM 5TH TO 1ST WAS SLOW AND SOMETIMES NON-EXISTENT. UPDATED 02/09/16*JB

Mileage: 3,200

I NOTICED THAT WHEN THE AUTOMATIC TRANSMISSION WOULD DOWNSHIFT FROM 5TH TO 4TH GEAR, THE CAR WOULD LURCH FORWARD AND BEGIN TO ACCELERATE EVEN WHEN MY FOOT WAS NOT ON THE PEDAL. SOON AFTERWARD THE TRANSMISSION LIGHT CAME ON. TOOK IT IN ON TWO SEPARATE OCCASIONS WITH NO RESULTS. AFTER THE THIRD SERVICE THEY REPLACED THE ENTIRE TRANSMISSION. WHEN I PICKED MY CAR UP THE LURCHING FROM 5TH TO 4TH GEAR WAS GONE, BUT A NEW AND MORE AGGRESSIVE LURCH TAKES PLACE EVERY TIME IT SHIFTS FROM 2ND TO 1ST. I'VE ALSO NOTICED WHAT APPEARS TO BE A VIBRATION THAT WAS NOT PRESENT BEFORE THE NEW TRANSMISSION. AFTER THIS 3RD SERVICE I DECIDED TO FILE A LEMON LAW REPORT

Mileage: 10,000

ERROR LIGHT COMES ON TOOK TO DEALERSHIP AT 6000 MILES, REPLACED TRANSMISSION, HAVE HAD MULTIPLE SHIFTING ISSUES AND CHRYSLER REFUSES TO FIX THE PROBLEM. REALLY DISCOURAGED AND FRUSTRATED WITH CHRYSLERS LACK OF RESPONSE.

Mileage: 6,000

TRANSMISSION HARD SHIFTS WHEN DECREASING SPEED REACHES JUST UNDER 20 MPH. THE THUNK IS LOUD AND HARD ENOUGH TO MOMENTARILY SHAKE THE JEEP. THIS MODEL WAS NOT SUPPOSED TO BE AFFECTED BY THE SOFTWARE ISSUES AFFECTING OTHER PRODUCTION RUNS, BU IT IS CLEARLY PRESENT. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY SAID THEY RESET THE SHIFT POINTS. NOW THE TRANSITION THUNKS COMING FROM 4TH INTO 3RD. THE INITIAL COMPLAINT WAS 3RD INTO 2ND. THIS HAPPENS THE MAJORITY OF DOWNSHIFTS. IF THE AUTO-ENGINE OFF SWITCH IS ENGAGED (AUTO-OFF DISABLED) THE RATIO OF HARD SHIFTS TO CLEAN SHIFTS IMPROVES BY ABOUT 20%. THIS APPEARS TO BE AN UNREPORTED SOFTWARE ISSUE. THE DEALERSHIP IS TELLING ME THAT IF THERE IS NO ERROR CODE THERE IS NOTHING THEY WILL DO, BUT THERE IS CERTAINLY A SAFETY ISSUE GOING ON HERE. THE FORCE OF THESE HARD SHIFTS ARE PUTTING ENORMOUS STRAIN ON THE POWER TRAIN.

Mileage: 4,000

TRANSMISSION IS FAULTY. NUMEROUS DIFFICULT SHIFTING ISSUES, PARTICULARLY AFTER STOPPING AND RESTARTING. THE VEHICLE HAS BEEN TAKEN BACK AT LEAST THREE TIMES FOR REPROGRAMMING BUT THE CONDITION STILL EXISTS.

Mileage: 2,900

VEHICLE HAS ROLLING STOP CONDITION (DESCRIPTION GIVEN BY JEEP TECHNICIAN) WHICH OCCURS BETWEEN 1 AND 3MPH. VEHICLE COMES TO A ROLLING STOP, TRANSMISSION WILL STAY IN THIRD GEAR AND HOLD THIRD GEAR. WHEN THE THROTTLE PEDAL IS DEPRESSED TO COMPLETE A TURN THE VEHICLE WILL NOT MOVE FORWARD. THEN SUDDENLY A VIOLENT TRANSMISSION KICK DOWN OCCURS CAUSING THE CAR TO DOWNSHIFT IN TO FIRST GEAR CAUSING THE JEEP TO LUNGE FORWARD AND SQUEAL THE TIRES. DEALERSHIP CLAIMS SECOND GEAR HAS BEEN ELIMINATED IN THE SOFTWARE UPDATE CAUSING THIS TO HAPPEN. MY JEEP HAS BEEN AT THE DEALERSHIP FOUR TIMES. CHRYSLER IS NOW INVOLVED BECAUSE CROSSING INTERSECTIONS WHILE TURNING BELOW FOUR MPH IS UNSAFE AND UNPREDICTABLE WHEN DRIVING. WHEN THERE ARE PASSENGERS IN THE CAR (EXTRA WEIGHT) OR A INCLINE THE CONDITION IS EVEN WORSE. IT SEEMS EVERYTHING HAPPENED AFTER FIRST SOFTWARE UPDATE WAS DONE. MY JEEP HAD NO ISSUES OF ANY KIND BEFORE THIS.

Mileage: 7,000

WHEN AN OPERATOR SLOWS DOWN TO 5MPH TO A YIELD SIGN OR UNCONTROLLED INTERSECTION, AND THEN ATTEMPTS TO ACCELERATE THE JEEP STICKS IN A HIGHER GEAR SUCH AS 3RD GEAR OR 4TH AND KEEPS AT A CONSTANT 5MPH SPEED AS IT ENTERS AN INTERSECTION. THE OPERATOR NOTICES THIS ISSUE AND PRESSES THE ACCELERATOR PEDAL HARDER TO AVOID GETTING HIT BY ONCOMING TRAFFIC. AFTER A FEW SECONDS WITH THE ACCELERATOR PEDAL PRESSED TO THE FLOOR THE JEEP FINALLY DOWNSHIFTS TO 1ST GEAR, SQUEALS THE TIRES AND ACCELERATES HARD THROWING THE OPERATOR AND OCCUPANTS INTO THE SEAT IN A WHIPLASH FASHION. THIS ALL HAPPENS IF THE OPERATOR IS NOT STRUCK BY AN ONCOMING VEHICLE. OPERATORS THIS PARTICULAR JEEP CHEROKEE ARE USE TO OTHER VEHICLES THAT ACCELERATES NORMALLY UNDER THIS CONDITION. THE JEEP HAS BEEN INTO THE LOCAL JEEP DEALERSHIP 4 TIMES AND THEY STATE "THE JEEP IS ACTING AS DESIGNED". A JEEP CARE NUMBER HAS BEEN ASSIGNED TO THE ISSUE BUT NOTHING HAS BEEN DONE TO THIS DATE.

Mileage: 19,150

MY 2015 JEEP CHEROKEE TRAILHAWK HAS 5000 MILES ON IT AND THE TRANSMISSION SHIFTS REALLY HARD AND AT TIMES ON TAKE OFF IT STALLS REALLY BAD,ALMOST GOT ME HIT BECAUSE THE TRANSMISSION WAS NOT SHIFTING AND PERFORMIMG LIKE IT SHOULD. THIS PROBLEM HAS BEEN HAPPENING VERY OFTEN. IM AFRAID ONE DAY ITS GONNA GET ME KILLED OR INJURED .

Mileage: 5,000

VEHICLE LUNGES AND OR JERKS FORWARD NEARING AND OR AT A COMPLETE STOP. IT HAPPENS THE MAJORITY OF DRIVING TIME AND HAS BEEN IN THE JEEP DEALERSHIP 3 TIMES.

Mileage: 5,000

MY JEEP CHEROKEE I4 LATTITUDE FWD WILL NOT SHIFT DOWN THROUGH 3RD-2ND-1ST. THIS RESULTS IN A CONSTANT "LUNGING OF THE VEHICLE" (DUE TO VEHICLE TORQUE WHEN GOING 5MPH IN 3RD) WHEN SLOWING DOWN TO PARK OR WHEN IN STOP AND GO TRAFFIC AND COMING TO A STOP BEHIND A VEHICLE (CAUSING A NEAR COLLISION) THE SHEER MASS OF THE VEHICLE REMAINING IN 3RD GEAR AT 5MPH RESULTS IN MANY UNNERVING INCIDENTS THAT WOULD BE AVOIDED IF THE VEHICLE GEARED DOWN. IT IS BEYOND OBVIOUS THAT CHRYSLER/ JEEP HAS CORRECTED THIS ISSUE IN 2016 VEHICLES WITH THE SAME POWERTRAIN BUT APPEARS TO LEAVE A LARGE NUMBER OF PRODUCT BUILD WITH THE ISSUE FROM THE 2014-2015 PERIOD. CHRYSLER ACTUALLY MAY HAVE DESIGNED A SOFTWARE UPDATE (R01) UNDER THE GUISE OF RESOLVING "DURABILITY ISSUES" AND INJECTED THIS PARTICULAR SAFETY ISSUE INTO VEHICLES. THEY NOW APPEAR TO HAVE NO INTEREST IN ACTUALLY FIXING THE ROOT PROBLEM. WILL NHTSA WAIT UNTIL SOME CHILD IS HIT IN A DRIVEWAY DUE TO ONE OF THESE "LUNGES"?

Mileage: 20,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS ENGAGED, THE VEHICLE FAILED TO ACCELERATE AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED THREE TIMES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE REAR WINDSHIELD SHATTERED WITHOUT WARNING. THE CONTACT STATED THAT THERE WERE TWO HOLES NEAR THE HEAT SENSOR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE). THE FAILURE MILEAGE WAS APPROXIMATELY 10.

Mileage: 10

HAD THREE MONTHS WITH MY CAR, STARTED SHOWING THE CHECK ENGINE LIGHT PERIODICALLY, I DIDN'T TAKE MUCH IMPORTANCE, THEN I RECEIVE A RECALL FROM THE DEALER, THEY FIX THE UNKNOWN PROBLEM, THEN FIVE MONTHS LATER I PARK ON THE PENDING STREET AND TRYING TO DRIVE BACK, THE SHIFTER WASN'T MOVING AT ALL, AFTER A FEW MINUTES STRANGLING WITH THE SHIFTER THE CAR FINALLY WORK, AFTER THAT THE CHECK ENGINE LIGHT WAS ON FOR A DAY, THIS HAPPENED AGAIN CONTINUOUSLY. THIS CHECK ENGINE LIGHT ON, HAPPENS A LOT. TODAY 12-04-2015, A TRAGEDY HAPPENED TO ME , WHEN I PARK MY CAR ON A CLIMB STREET, I PUT THE SHIFTER ON PARK, TURN OFF THE CAR, TOOK MY KEY, I GET OUT OF THE CAR, CLOSE THE DOOR, WHEN I WAS ABOUT TO SET UP THE ALARM I NOTICE BY REFLECTION THAT SOMETHING WAS MOVING, AND THAT WAS MY CAR, PASSING BY NEXT TO ME AND CRASHING INTO A CONCRETE WALL, ALMOST RUN ME DOWN, 'AGAIN THE CAR WAS OFF AND I HAD THE KEY IN MY HAND'. HOW IS THIS POSSIBLE??? IF MY CAR HAS AN AUTOMATIC TRANSMISSION. I DON'T FEEL SAFE ANYMORE, OWING THIS CAR, PUTTING MY LIFE AND OTHERS IN RISK, I DON'T THIS IS FAIR, WHEN YOURE INVESTING YOUR MONEY FOR SECURITY, I NEED A RESPONSE OR SOLUTION FOR THIS PROBLEM A.S.A.P. THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

WHILE DRIVING IN A SHOPPING CENTER FILLED WITH PEDESTRIANS AND VEHICLES..THE VEHICLE LUNGED FORWARD ..I WAS AT 1 MPH OR LESS..THIS HAS HAPPENED FREQUENTLY..MY SON WAS IN THE VEHICLE WITH ME AT THE TIME AND ASK ME WHAT I WAS DOING..I TOLD HIM THAT I DIDN'T ACCELERATE THE CAR..IT DID IT ON ITS OWN..THIS SCARED ME AS WELL AS HIM. I HAVE TAKEN THE CAR THE THE DEALERSHIP SEVERAL TIMES TO HAVE THE TRANSMISSION CHECKED..AND THEY SAY THERE ARE NO CODES AND CANT FIND ANYTHING WRONG.

Mileage: 5,200

VEHICLE HESITATES FOR A FEW SECONDS TO GO FORWARD WHEN I PRESS ON GAS..THEN IT LUNGES FORWARD..VERY DANGEROUS ..ESPECIALLY WHEN TURNING LEFT IN TRAFFIC..I TOOK IT TO THE DEALER AND TOLD THEM ABOUT THIS AND I AM AFRAID THIS CAR IS GOING TO GET ME KILLED DOING THIS. THEY CHECKED CODES AND COULD NOT FIND ANYTHING WRONG. THIS HAPPENS DAILEY WHENEVER I'M DRIVING IT.

Mileage: 5,230

PURCHASED JEEP AND HAVE HAD SAFETY ISSUES WITH INCONSISTENT SHIFTING SINCE DAY ONE. I HAVE RETURNED TO THE DEALER 19 TIMES FOR SHIFTING ISSUES AND OTHER COMPLAINTS. AT THE PRESENT TIME I CONTINUE TO HAVE A "SERVICE SHIFTER" LIGHT COME ON IN THE VEHICLE. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION. YOU CAN TRY TO RESET THE SHIFTER TO LET THE COMPUTER TRY TO RECOGNIZE THE ERROR, BUT IT DOESN'T WORK. TECHNICIANS HAVE TOLD ME NOT TO DRIVE WITH THE LIGHT ON AS THE CAR MAY SHIFT IN A DIFFERENT GEAR OR EVEN REVERSE. CHRYLSER STAR TECHNICIANS KEEP RESETTING THE SOFTWARE, HOWEVER THE LIGHT CONTINUES TO COME BACK ON RANDOMLY. I HAVE EXPRESSED MY CONCERNS AND FEARS WITH THE SHIFTING, HOWEVER THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM NOR HOW TO FIX THE ISSUE SO THEY CONTINUE TO RESET THE COMPUTER. I DO NOT FEEL SAFE DRIVING THE VEHICLE AS I NEVER KNOW WHEN THE LIGHT WILL COME ON NOR WHAT IT WILL DO. FOUND ERROR CODES U146500 AND P1C861D. PERFORMED FLASH UPDATES. DATES OF ISSUES: 6/29/15, 07/17/15, 09/06/15, 12/01/15. I ALSO HAVE PROBLEMS WITH INCONSISTENT SHIFTING AND TAKE OF. YOU CAN TRY TO ACCELERATE AND THE CAR WILL NOT GO BUT THE RPM'S WILL RISE. THE CAR WILL SUDDENLY TAKE OFF AFTER A 4-5 SECOND DELAY. THIS HAS CAUSED ME GREAT FEAR AS SOMETIMES YOU WILL GO TO TURN AND THE CAR PAUSES BEFORE TAKING OFF. BY THE TIME IT DOES TAKE OFF YOU HAVE TURNED IN FRONT OF AN ONCOMING CAR. AGAIN CHRYSLER STAR TECHNICIANS HAVE TOLD ME I AM "OVER SENSITIVE" AND THE CAR FUNCTIONS AS ANY 9 SPEED TRANSMISSION IS DESIGNED TO DO.

Mileage: 13,631

CHECK ENGINE LIGHT BEGAN COMING ON 8K MILES. DOESN'T SHIFT PROPERLY WON'T ACCELERATE PROPERLY. HAS BEEN IN SHOP FOR SAME THING 4 TIMES IN 2 MONTHS. AND LIGHT HAS BEEN ON ALL OF 3MONTHS BUT HAD TO WAIT ON PARTS AND LONER. BRING IT HOME ONLY TO HAVE SAME ISSUE NEXT DAY. MANY COMPLAINTS ONLINE ABOUT THIS ISSUE. THEY KEEP REPLACING SAME PART AND NEVER FIXES PROBLEM FOR MORE THAN A DAY OR TWO.

Mileage: 8,000

AFTER DRIVING INTO MY DRIVEWAY, WHICH HAS A PARTIAL SLOPE AS NORMAL, I PUT THE VEHICLE IN PARK AND REMOVED THE KEY FROM THE IGNITION. I OPENED THE DOOR AND STARTED EXITING THE JEEP WHEN IS STARTED ROLLING BACKWARD. I WAS ABLE TO SCRAMBLE BACK INTO THE JEEP AND WAS ABLE TO BREAK THE VEHICLE TO A STOP. I THEN MOVED THE JEEP UP BACK TO THE DRIVEWAY AND APPLIED THE PARING BREAK. NO DAMAGE OR INJURY OCCURRED BUT IT SCARED THE 'BLEEP' OUT OF ME.

Mileage: 6,000

THE TRANSMISSION SUFFERS FROM HARD SHIFTS AND DELAYED SHIFTING. THIS OCCURS WHEN SHIFTING FROM REVERSE TO DRIVE, PARK TO DRIVE, ACCELERATING FROM A STOP AND ACCELERATING TO PASS ANOTHER VEHICLE. THE DELAYED SHIFTING OR HESITATION IS DANGEROUS TO DRIVERS OF THIS VEHICLE AND OTHERS AS IT CAUSES THE DRIVER OF THE JEEP CHEROKEE TO UNINTENTIONALLY LURCH INTO TRAFFIC. THIS IS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. IN THESE SITUATIONS WHEN THE GAS PEDAL IS DEPRESSED THE ENGINE REVS AND BECOMES LOUD BUT THE VEHICLE DOES NOT MOVE- VERY SIMILAR TO IF ONE PRESSED THE GAS WHILE IN NEUTRAL. THIS HESITATION LASTS A FEW TO SEVERAL SECONDS DURING WHICH TIME ONCOMING TRAFFIC THAT WAS A SAFE DISTANCE AWAY WHEN THE TURN WAS INITIATED HAS BECOME DANGEROUSLY CLOSE. THE TRANSMISSION SUDDENLY ENGAGES AND PROPELS THE VEHICLE INTO THE PATH OF ONCOMING TRAFFIC. THIS PROBLEM IS INTERMITTENT BUT FREQUENT. IT OCCURS EVERY TIME I DRIVE BUT NOT EVERY TIME I SHIFT FROM PARK TO REVERSE, SHIFT FROM PARK TO DRIVE, MAKE A LEFT HAND TURN, ACCELERATE TO PASS, OR ACCELERATE FROM A STOPPED POSITION. I BELIEVE THIS MAKES THIS ISSUE ESPECIALLY DANGEROUS BECAUSE THE DRIVER NEVER KNOWS WHEN OR IF THIS MAY OCCUR. THE VEHICLE HAS BEEN SERVICED 3 TIMES WITHIN 10 MONTHS OF OWNERSHIP FOR THE ABOVE ISSUES. IT HAS HAD ALL AVAILABLE TRANSMISSION MODULE UPDATES WITHOUT IMPROVEMENT AND IS CURRENTLY AWAITING TRANSMISSION REPLACEMENT. PER THE DEALERSHIP THE TRANSMISSION REPLACEMENT IS UNLIKELY TO CORRECT THE ISSUES AS IT IS BEING REPLACED WITH THE SAME FAULTY TRANSMISSION. MY VEHICLE HAS BEEN IN FOR SERVICE FOR MORE THAN 50 DAYS CUMULATIVELY. THE EARLIEST ANTICIPATED ARRIVAL DATE OF THE NEW TRANSMISSION IS OVER 2 WEEKS AWAY MEANING THAT MY VEHICLE WILL HAVE BEEN UNDRIVABLE FOR MORE THAN 2 MONTHS BEFORE THE EARLIEST ANTICIPATED DATE OF REPAIR. FIRST DATE OF SERVICE 5-18-15

Mileage: 5,000

PROBLEM STARTED WHILE MOVING. NOW IT'S AS SOON AS IT STARTSMY PROBLEM STARTED JUNE 2015, WHOLE DASH LIGHTS UP TIRE PRESSURE,SERVICE AIR BAG,4WD UNAVAILABLE,BRAKE FAILURE,AND WHEN COMES TO STOP DISENGAGES TRANSMISSION.SAME THING STARTED AGAIN AUGUST 3RD 2015 SAME LIST AGAIN. RECEIVED BACK AGAIN SEPT 2ND 2015 DROVE FOR 2 DAYS. BACK TO DEALER AGAIN. STILL THERE CURRENTLY HAVE NOT RECEIVED BACK CANNOT FIGURE PROBLEM OUT CHRYSLER IS INVOLVED BUT THEY ARE REDICULAS CASE NUMBER AVAILABLE IF NEEDED

Mileage: 7,718

DURING DRIVING "4WD OVERHEATED. TEMPORARILY UNAVAILABLE" RANDOMLY SHOWS UP ON THE DISPLAY AND THEN GOES AWAY. THE LAST I WAS TAKING IT TO THE DEALERSHIP "4WD SVC" YELLOW LIGHT CAME ON. DEALERSHIP LOOKED AT IT TWICE AND EVEN CHANGED SOME ELECTRONIC COMPONENT BUT THE PROBLEM STILL PERSISTS.

Mileage: 2,220

WHEN DOWNSHIFTING FROM 3RD TO 2ND TO 1ST AT AN INTERSECTION, THE TRANSMISSION SKIPS 2ND GEAR AND FINALLY DROPS INTO 1ST AT ABOUT 1-2 MPH. IF I ACCELERATE PRIOR TO COMING TO A FULL STOP, THE TRANSMISSION IS IN 3RD GEAR AND HAS INSUFFICIENT POWER TO AVOID A COLLISION. THE TRANSMISSION ALSO CAUSES A DANGEROUS PROBLEM WHEN SHIFTING FROM REVERSE INTO FORWARD. NUMEROUS TIMES THERE IS A SHARP JERK WHICH CAUSES ME TO CONCENTRATE ON RETAINING CONTROL OF THE CAR AND LOSING AWARENESS OF MY SURROUNDINGS. THIS CAR IS ALSO WELL KNOW FOR HAVING AN EXTREME WOBBLE WHEN PULLED BEHIND AN RV - WHICH IS WHAT I PURCHASED IT FOR. I HAVEN'T EXPERIENCED THE WOBBLE YET AS I HAVEN'T HOOKED UP MY CHEROKEE WAITING FOR CHRYSLER TO RESOLVE THE VERY DANGEROUS WOBBLE PROBLEM. ALL OF THE PROBLEMS LISTED ABOVE OCCUR WHILE THE VEHICLE IS IN MOTION - SOMETIMES AT HIGHWAY SPEED AND SOMETIMES WHILE DRIVING IN TOWN.

Mileage: 2,300

WHEN ATTEMPTING TO ACCELERATE FROM A STOP POSITION THE VEHICLE'S RPMS WILL GO UP, HOWEVER THE VEHICLE WILL NOT MOVE, AND THEN WILL SUDDENLY LUNGE FORWARD. IT ALSO WILL SHIFT VERY HARD FROM GEAR TO GEAR, AND IF STOPPED ON A HILL, AND ATTEMPT TO MOVE FROM STARTING POSITION, TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, EVEN THOUGH VEHICLE IS IN DRIVE. IT STARTED DOING THIS ABOUT TWO MONTHS AFTER I BOUGHT THE VEHICLE AT WHICH TIME IT HAD APPROX. 2000 MILES ON IT, AND HAS CONTINUED.

Mileage: 8,000

THE VEHICLE SERVICE ENGINE LIGHT KEEPS COMING ON, SERVICE TRANSMISSION LIGHT COMES ON. VEHICLE SHIFTS IN AND OUT OF GEAR ON ITS OWN. PARKING BRAKE ACTIVATES ON ITS OWN. THE START/STOP MALFUNCTION LIGHT COMES ON. IT HAS BEEN TOWED IN TO DEALERSHIP 3 TIMES. THESE PROBLEMS HAVE OCCURRED WHILE VEHICLE WAS IN MOTION.

Mileage: 3,750

I PURCHASED MY 2015 CHEROKEE 10 MONTHS AGO AND ONLY HAS 7700 MILES BUT AS TIME HAS PASSED THE SHIFTING OF GEARS IS GETTING WORSE. IF YOU LET OF THE GAS AT 30MPH WHEN THE CAR GETS TO 27MPH IT ACCELERATES AND YOU CAN SEE THE RPM INCREASE. WHEN YOU BRAKE AND GET TO AROUND 20MPH THE CAR DOES THE SAME THING. I HAVE HAD NUMEROUS OCCASSIONS OF ALMOST GETTING AN ACCIDENT BECAUSE OF THIS WHEN BRAKING. ITS ALSO VERY DANGEROUS TO BE GOING INTO A TURN AND THE CAR START TO GO FASTER AND I DON'T FEEL LIKE I HAVE CONTROL OVER THE VEHICLE. DURING THE FIRST OIL CHANGE I WAS ADVISED THE DEALERSHIP OF THE CONCERN AND THEY SAID YOU JUST HAVE TO GET USED TO DRIVING A JEEP AS THEY RUN ROUGH COMPARED TO CARS. I TOOK MY JEEP TO THE DEALERSHIP 11/5/2015 SINCE I COMPLAINED AGAIN AND NOW THEY DO AGREE "SOMETHING" IS WRONG WITH IT BUT THEY DON'T KNOW WHAT DUE TO ITS NOT GIVING THEM A CODE. I WAS GIVEN A RENTAL CAR ON 11/6/2015. ON 11/10/2015 I WAS ADVISED I NEEDED A NEW TRANSMISSION, THE PART WAS BEING ORDERED AND SHOULD BE READY IN A FEW DAYS. ON 11/13/2015 I CALLED TO BE ADVISED A PART WAS MISSING AND IT WOULD NOT BE READY UNTIL 11/16/2015. I CALLED 11/16/2015 TO SEE IF IT WOULD BE READY FOR ME TO PICK UP BY 3PM AND WAS TOLD IT WOULD NOT BE READY UNTIL 5PM, I TOLD THEM I WOULD PICK UP THE JEEP THE NEXT DAY. TODAY 11/17/2015 MY HUSBAND WENT TO DROP OF THE RENTAL TO PICK UP OUR JEEP AND NOW IT WILL NOT START, MY HUSBAND WAS TOLD THEY HAVE NO IDEA WHAT IS WRONG BUT THEY WILL CALL LATER. AT THIS POINT I DO NOT FEEL SAFE HAVING THIS VEHICLE AND FEEL CHRYSLER SHOULD BUY IT BACK AS NOW MY RESALE VALUE WILL DECREASE SINCE IT WILL SHOW A TRANSMISSION REPLACEMENT AT LESS THAN 8000 MILES.

Mileage: 7,600

PURCHASED THE JEEP IN NOVEMBER 2014 BRAND NEW. FIRST 6 OR 7 MONTHS THE VEHICLE PERFORMED FINE. AROUND JUNE/JULY 2015 SOME MINOR ISSUES WITH THE TRANSMISSION IN SHIFTING AND ACCELERATING. AS IF THE CAR COULD NOT FIND THE GEAR AND IT WAS 'LURCHING' WHEN TAKING OFF FROM A STOPPED POSITION. ALSO,WHEN THE CAR IS IN PARK AND TURNED OFF, IT ROLLS SEVERAL INCHES BEFORE STOPPING. DUE TO HAVING TO TRAVEL ACROSS COUNTRY IN AUGUST, TOOK VEHICLE IN FOR SERVICE 9/5/2015 FOR AN OIL CHANGE AND RECALL WORK ON AN UNRELATED ISSUE. I ASKED ABOUT A RECALL THAT I HEARD ABOUT ON THE NEWS FOR JEEP CHEROKEE TRANSMISSIONS AND WAS ADVISED THERE WAS A SOFTWARE UPDATE AVAILABLE FOR MY JEEP. AFTER THE SOFTWARE UPDATE, ADVISED TO DRIVE MY CAR AS NORMAL AND GIVE IT 100 TO 300 MILES FOR THE SOFTWARE TO 'GET USED TO MY DRIVING' AND TO SETTLE IN. SINCE THAT TIME, HAD A MARKED INCREASE IN TRANSMISSION NOISE, SHIFTING PROBLEMS, LURCHING PROBLEMS, AND THE VEHICLE ROLLING MORE WHEN I STOP. THE JEEP SEEMS TO SHIFT BETWEEN FIRST AND SECOND GEAR OKAY, BUT IT REGULARLY GOING OVER 3000 RMPSS AND HIGHER TO SHIFT TO ALL OTHER GEARS. IT IS LIKE IT CANNOT FIND THE GEARS AND IT GETTING STUCK. THERE IS ALSO A GOOD BIT OF NOISE WITH THIS THAT WAS NOT THERE. SEPTEMBER 9, 2015, WHILE MERGING ONTO 1-40, JEEP WAS HAVING A HARD TIME GOING FROM THIRD TO FORTH GEAR AND THEN IT COULD NOT HIT ANOTHER GEAR AND THE RPMS REACHED 4500 BEFORE SHIFTING. ALMOST GOT HIT FROM BEHIND BY A HUGE MOVING TRUCK! TOOK BACK TO DEALERSHIP ON 9/9/15. SINCE THE TRANSMISSION STARTED ACTING UP AGAIN. JERKY, SHIFTING ABRUPTLY, NOT CHANGING GEARS, GEARS CATCHING AND RPMSS GOING INTO THE 5000 & 6000 BEFORE SHIFTING ON ACCELERATION. TOOK BACK IN ON 10/3/15. SINCE THEN, SAME TRANSMISSION ISSUES. SEVERAL SEVERE INCIDENTS WITH THE TRANSMISSION NOT SHIFTING, SEIZING UP AND LURCHING FORWARD AND GEARS NOT ENGAGING. TOOK BACK DEALERSHIP 11/16.

Mileage: 15,100

VEHICLE IS WARM. SHIFTING BETWEEN 4TH AND 5TH GEAR, SLAMS INTO 5TH AT 30-35 MPH. FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT FROM UNDER THE VEHICLE. 14,000 MILES ON VEHICLE. NORMAL OPERATING TEMPS ON ALL GAUGES. I AM WONDERING IF THE ELECTRIC SOLENOID AREN'T PERFORMING PROPERLY. THIS HASN'T BEEN THE FIRST TIME THAT THIS HAS HAPPENED.

Mileage: 14,000

MY CAR HAS HAD TRANSMISSION ISSUES FROM VERY EARLY ON. I CAN STEP ON THE GAS, THE ENGINE REVS UP BUT DOES NOT REGISTER ON THE TACHOMETER, THEN ALL OF A SUDDEN IT CATCHES AND GOES. I HAVE BEEN IN 4 OR 5 SITUATIONS WHERE I STARTED PULLING OUT INTO TRAFFIC AND THE CAR SIMPLY HESITATED FOR SEVERAL SECONDS BEFORE GOING. I ACTUALLY HAD A VERY CLOSE CALL WITH A TRACTOR TRAILER BECAUSE OF THIS HESITATION. ALSO, YOU CAN STEP ON THE GAS TO ACCELERATE AND ONCE AT THE DESIRED SPEED THEN LET OFF THE ACCELERATOR AND THE ENGINE STAYS AT THE ACCELERATED RPM'S FOR SEVERAL SECONDS THEN SHIFTS BACK OUT TO NORMAL RPM'S. ALSO, THE CAR HAS HAD 4 SEPARATE ELECTRICAL ISSUES IN 4 MONTHS AS WELL. THE CHECK ENGINE LIGHT COMES ON, THEN THE ENGINE COOLING FAN RUNS FAST FOR ABOUT 30 MINUTES THEN SHUTS BACK DOWN. I HAVE HAD MY VEHICLE AT HE DEALERSHIP FOR PROBLEMS 5 TIMES IN 4 MONTHS AND THEY CAN'T SEEM TO FIND WHAT THE ISSUE IS OR WHAT TO DO TO CORRECT IT.

Mileage: 2,500

6 TIMES SINCE PURCHASING THE VEHICLE ON JAN 30,2015 THE CAR'S TRANSMISSION FAILS TO ENGAGE AFTER COMING TO A STOP. UPON ACCELERATION AFTER A STOP, THE ENGINE REVS AS IF ITS IN NEUTRAL WHEN THE GEAR SHIFT IS IN DRIVE OFTEN RENDERING THE VEHICLE INOPERABLE IN THE MIDDLE OF AN INTERSECTION. SEVERAL WARNING LIGHTS AND MESSAGES FLASH INCLUDING THE DISABLING OF THE ABS SYSTEM, EMERGENCY BRAKE SYSTEM, AND SHIFT VEHICLE INTO DESIRED GEAR WHILE STILL IN DRIVE. ON 11/7/15 THE LIGHTS BEGAN FLASHING WHILE DRIVING AND THE TRANSMISSION FAILED TO ENGAGE WHEN THE CAR CAME TO A STOP. USUALLY TURNING THE CAR OFF AND RESTARTING WILL ALLOW THE VEHICLE TO BECOME OPERATIONAL AGAIN (WITH A CHECK ENGINE LIGHT ILLUMINATED) HOWEVER, THIS TIME THE VEHICLE WOULD NOT EVEN START AND THE TRANSMISSION COULD NOT BE SHIFTED OUT OF PARK IN ORDER TO PUSH IT OUT OF THE MIDDLE OF THE STREET. THIS BEGAN THE DAY AFTER I PURCHASED IT WITH 80 MILES ON IT AND HAS CONTINUED TO HAPPEN EVEN AFTER DEALER "REMEDIES" OF RESETTING THE TRANSMISSION MODULE, UPDATING THE TRANSMISSION MODULE AND REPLACING THE TRANSMISSION MODULE. THIS ISSUE CONTINUES TO WORSEN AND IS BECOMING INCREASINGLY HAZARDOUS. I DO HAVE VIDEOS OF HOW THE VEHICLE ACTS DURING THESE EPISODES AND THE DANGEROUS POSITION IT HAS LEFT ME AND MY YOUNG DAUGHTERS IN WHEN IT OCCURS.

Mileage: 13,604

MY 2015 JEEP CHEROKEE LIMITED 4X2 HAS THE 9 SPEED TRANSMISSION. THE TRANSMISSION WORKED WELL AT FIRST, BUT SOON SHIFTED HARD, SURGED, CLUNKED HESITATED, AND HUNTED FOR GEARS. AT 1921 MILES, THE CHECK ENGINE LIGHT CAME ON, INDICATING TRANSMISSION OVERHEATING, AND THE DEALER REPLACED THE TRANSMISSION. THE NEW TRANSMISSION WORKED WELL FOR ABOUT 500 MILES, BUT HAS STARTED THE SAME COMBINATION OF HARD SHIFTING, SURGING, HESITATING, CLUNKING, AND HUNTING. DEALER NOW SAYS THIS IS NORMAL FOR THE NINE SPEED TRANSMISSION, AND THEY CANNOT DO ANYTHING UNTIL THE TRANSMISSION GIVES ERROR CODES. THIS VEHICLE IS SCARY WHEN CROSSING INTERSECTIONS OR MAKING LEFT TURNS ACROSS BUSY STREETS. THE SURGING WHEN IT IS PUT INTO PARK IS ALSO SCARY.

Mileage: 2,869

TRANSMISSION SOMETIMES STALLS, LAGS BEHIND GAS PEDAL, SLIPS, AND WILL EVEN SHUTOFF ON THE RODE. I HAVE BEEN STUCK IN THE MIDDLE OF THE ROAD MULTIPLE TIMES, TWICE WITH MY TWO CHILDREN IN THE CAR. I HAVE TAKEN IN TO JEEP DEALERSHIP EACH TIME TO BE TOLD SOMETHING DIFFERENT EACH TIME. TWICE THEY HAVE RE-FLASHED ECU, ONCE TO REPLACE CONTROL MODULE, AND ONCE AGAIN TO BE TOLD THEY COULDNT REPLICATE THE EVENT. THIS VEHICLE IS A DEATH TRAP. I WOULD SUGGEST STAYING FAR AWAY FROM THIS CAR. I AM IN THE PROCESS OF ATTEMPTING A LEMON LAW BEFORE I AM STRANDED ON THE ROAD AND INVOLVED IN AN ACCIDENT.

Mileage: 24,000

WHEN PUSKING THE GAS PEDAL FROM A COMPLETE STOP, THE CAR HESITATES BEFORE ENGAGING AND THEN WHEN IT DOES ENGAGE, IT ACCELERATES AT A HIGH RATE OF SPEED AND WHEN SLOWING DOWN IT DOES NOT STOP AS QUICKLY BECAUSE THE TRANSMISSION IS STILL ENGAGED AT A HIGHER GEAR THUS MAKING REAR IMPACTS LIKELY. TRYING TO MAKE A TURN EITHER LEFT OR RIGHT IN A HIGH TRAFFIC CONGESTED AREA, IT IS ALMOST IMPOSSIBLE TO TO MERGE WITH THE TRAFFIC QUICKLY BECAUSE OF THIS HESITATION. I FEEL LIKE I AM TAKING MY LIFE IN MY HANDS EVERY TIME I DRIVE THIS VEHICLE. THIS IS A SAFETY CONCERN AND SHOULD BE TREATED AS SUCH.

Mileage: 18,000

BOUGHT MY 2015 JEEP CHEROKEE IN NOVEMBER 2014. BEGAN HAVING A VERY LOUD, ANNOYING RATTLE COMING FROM BACK SEAT AND TRANSMISSION ISSUES IN FEBRUARY OF 2015. THE TRANSMISSION SURGES WHEN YOU START THE CAR, IT CLUNKS AFTER YOU TURN THE CAR OFF, SOMETIMES THE CAR WON'T GO WHEN YOU GIVE IT GAS AND THEN IT WILL KICK IN AND BE LIKE A TURBO BOOST PUSHING THE CAR FORWARD. IT'S A HUGE SAFETY CONCERN. YOU HAVE TO BE CAREFUL WHEN MAKING TURNS WHEN THERE IS ONCOMING TRAFFIC BECAUSE YOU MAY PUSH THE GAS BUT THE CAR MAY NOT GO LIKE IT SHOULD OR COULD JUMP FORWARD AND CAUSE YOU TO REARED SOMEONE WHEN TAKING OFF FROM A RED LIGHT. IT'S BEEN IN THE SHOP 5TIMES FOR THE BACKSEAT AND 3 TIMES FOR THE TRANSMISSION ( JUST PUT IT BACK IN THE SHOP YESTERDAY). THEY HAVE REPROGRAMMED THE TRANSMISSION TWICE AND I DON'T KNOW WHAT THEY DO TO THE SEAT - THEY PUT SOME TAPE ON THE METAL OR SOMETHING LIKE THAT BUT IT OF COURSE DIDN'T FIX IT. THIS IS A HORRIBLE VEHICLE AND I TRADED OUT OF A VEHICLE WITH NEGATIVELY EQUITY AND AFTER ALL THE ISSUES TRIED TO TRADE OUT OF IT BUT THE CAR HAS LOST NEARLY $10,000 IN VALUE IN LESS THAN A YEAR LEAVING ME STUCK WITH THIS UNSAFE VEHICLE. I AM SCARED TO DRIVE THIS VEHICLE ON THE HIGHWAY WHERE YOU MUST TRAVEL AT HIGH RATES OF SPEED. IN AUGUST OF 2015. I WAS STOPPED AT A RED LIGHT, LIGHT TURNED GREEN, ALL THE CARDS BEGAN MOVING FORWARD. I PUSHED THE GAS WHICH WITH THE TRANSMISSION ISSUE THE CAR KICKS TOWARD PRETTY HARD WHEN YOU TAKE OFF AND THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND I TAPPED THE BACK OF THE PERSON'S CAR. IT WAS VERY INSIGNIFICANT AND I WAS NOT EVEN TICKETED BUT OF COURSE THE OTHER DRIVER IS NOW MAKING A PERSONAL INJURY CLAIM AND I TRULY BELIEVE IF THE TRANSMISSION IN THIS CAR DID NOT SURGE FORWARD WHEN YOU FIRST PUSH THE GAS I PROBABLY WOULD NOT HAVE EVEN TAPPED THIS VEHICLE!

Mileage: 13,000

I HAVE OWNED THIS VEHICLE FOR 4 MONTHS AND EVERY 3 WEEKS I HAVE TO RETURN IT FOR SERVICE DUE TO THE TRANSMISSION, 4X4 AND TRACTION CONTROL NOT WORKING. STARTS OFF IN 3RD - 4TH GEAR AT ANY GIVEN TIME (ALMOST BEEN HIT SEVERAL TIMES), WILL ACCELERATE AND SURGE FORWARD DURING DOWN SHIFTING WHILE STOPPING (ALMOST HIT SEVERAL DIFFERENT VEHICLES) AND NOW SURGES TO 7000RPM WHEN TURNING RIGHT AND PARKING BREAK HAS LOCKED UP 3 DIFFERENT TIMES WHILE IN GEAR. 2 DIFFERENT DEALERSHIPS DON'T KNOW WHAT TO FIX BECAUSE IT DOESN'T REGISTER ANY CODES, THEY ALSO TELL ME THAT THIS IS A HUGE PROBLEM ON ALL 9 SPEED TRANSMISSIONS THEY MAKE, NOT JUST THE ONE'S IN JEEPS. BUT SINCE THEY DON'T KNOW WHAT TO FIX AND THEREFORE ITS NOT AN ISSUE AND I HAVE TO TAKE MY UNPREDICTABLE AND UNSAFE VEHICLE HOME AND NOT THE LOANER BECAUSE JEEP WILL NOT PAY FOR IT. I HAVE CONTACTED JEEP WHO ASSIGNED ME A "RESOLUTION CASE MANAGER" WHO WILL NO LONGER RETURN MY PHONE CALLS FOR BUY BACK OR TRADING FOR A DIFFERENT VEHICLE. IS THAT THEIR RESOLUTION, BLOW EVERYONE OFF AND HOPE WE ALL GO AWAY?? WHY IS NOTHING BEING DONE FOR EVERYONE'S SAFETY? WHY ARE THEY STILL KNOWINGLY SELLING THESE VEHICLES WITH NO KNOW FIX? HOW LONG BEFORE SOMEONE GETS SERIOUSLY INJURED? THERE IS MORE THAN ENOUGH INFORMATION THAT I HAVE READ ON THIS PAGE YET THERE IS NO ACTION? ISN'T THAT WHAT THIS SITE IS FOR? ACTION?

Mileage: 5,004

I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.

Mileage: 3,500

I STARTED LEASING THIS BRAND NEW CAR JULY 2015. INITIALLY THERE WERE A FEW MINOR SHIFTING CHANGES THAT FELT UNSTEADY. COMING HOME FROM WORK ONE DAY IN OCTOBER 2015 I NOTICED THE CAR WAS NOT ACCELERATING, WOULD SHIFT POORLY INTO DIFFERENT GEARS AND WAS JOLTING. AT THE SAME TIME THE "SERVICE ENGINE LIGHT" TURNED ON AS WELL AS A MESSAGE STATING "SERVICE TRANSMISSION". I WAITED SEVEN HOURS FOR JEEP TO TOW THE CAR, IT TOOK THEM ONE WEEK TO DIAGNOSE, AND THEY ESTIMATED ANOTHER WEEK TO REPAIR. SO FAR THEY'VE HAD THE CAR FOR TWO WEEKS AND THE ESTIMATE PICKUP DAY WOULD MARK 17 DAYS WITHOUT THE CAR IF ITS EVEN READY ON TIME. THEY ARE REPLACING THE ENTIRE TRANSMISSION.

Mileage: 3,500

AT 2,000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BEGAN SURGING AS I WOULD DECELERATE TOWARDS A STOP. IN ADDITION AS I WOULD DESCEND DOWN A HILL THE VEHICLE WOULD ACT AS IF IT WERE DOWNSHIFTING INTO MUCH TOO LOW OF A GEAR. FINALLY, WHEN I ACCELERATE OUT OF A STOP THE VEHICLE WOULD SURGE FORWARD. I OWNED THE VEHICLE 35 DAYS.

Mileage: 2,000

I HAVE HAD PROBLEMS WITH THE TRANSMISSION OF MY 2015 JEEP CHEROKEE SINCE I GOT IT. IT WILL SOMETIME NOT SHIFT GOING UP HILLS AND OVER REVS BUT WHAT IS VERY SCARY IS IT WILL SOMETIMES JUST HESITATE WHEN I PRESS THE GAS AND THEN SUDDENLY TAKE OFF WITHOUT WARNING. IF I AM PULLING OUT INTO TRAFFIC AND I PRESS THE GAS TO GO QUICKLY THE CAR SIMPLY WILL NOT GO OR IT WILL JUST GO A LITTLE AND THEN PAUSE AND I WILL BE STUCK IN THE MIDDLE OF THE ROAD. THEN IT WILL JERK AND TAKE OFF WITHOUT WARNING. I AM AFRAID TO DRIVE THIS CAR. IT IS A LEASE SO I CANNOT EVEN DO ANYTHING ABOUT IT. IF I BOUGHT IT I CAN ASSURE YOU, I WOULD HAVE GOTTEN RID OF IT BY NOW. I AM TERRIFIED TO DRIVE IT.

INITIALLY CAR SHUTTERED WHEN COMING TO A STOP AND WAS DOWNSHIFTING. THE ENGINE START/STOP MALFUNCTION LIGHT ILLUMINATED AND THE SERVICE ENGINE MIL CAME ON AS WELL. FROM THEN ON THE CAR BEHAVED AS THOUGH IT WAS STUCK IN 3RD GEAR CAUSING A TOTAL LACK OF TORQUE/POWER WHEN ACCELERATING FROM STOPS, AND THE ENGINE RPMS WERE GOING EXTREMELY HIGH AND THE CAR WOULDN'T SHIFT. EVEN TRIED USING THE "MANUAL SHIFT" FEATURE BUT THE CAR INDICATED IT WAS SHIFTING GEARS, BUT THE RPMS DID NOT CHANGE, NOR COULD YOU FEEL THE CAR SHIFT. WHEN ACCELERATING FROM A STOPPED POSITION THERE WAS NO POWER AND THE CAR CRAWLED/STRUGGLED TO GET MOVING FORWARD. WAS ALMOST T-BONED TRYING TO TURN ACROSS ONCOMING TRAFFIC TO GET TO A PARKING LOT SO I COULD STOP. ONCE I PULLED INTO THE PARKING LOT CAR WOULD NOT GO INTO REVERSE. I PUT IT IN REVERSE, BUT THE CAR WOULDN'T GO. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED TO RESET EXCEPT MIL AND CAR STARTED BEVAING NORMALLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY "REFLASHED" THE PCM, TCM, AND BCM. 1 DAY LATER THE CAR SHUTTERS WHEN DOWN SHIFTING AND ERROR LIGHTS COME ON. LOSES POWER, AND 50% OF THE TIME SEEMS LIKE IT IS NOT SHIFTING GEARS. 25% OF THE TIME WON'T GO INTO REVERSE. CAR BEHAVES NORMALLY AFTER RESTARTING THOUGH THE MIL INDICATOR LIGHT REMAINS ON. USUALLY AROUND 10 MILES LATER THE WHOLE SERIES OF MALFUNCTION STARTS AGAIN, ALWAYS WHEN THE CAR IS DOWNSHIFTING BEFORE A STOP. JUST DROPPED THE CAR OFF TO THE DEALER AND THEY ARE HAVING THEIR TRANSMISSION SPECIALIST LOOK AT IT. WHEN I DROPPED IT OFF IT WAS GIVING THE SAME ERROR CODE, "IMPROBABLE ERROR" FROM THE TCM/PCM. THE LACK OF POWER TO ACCELERATE AND INABILITY TO GO INTO REVERSE MAKES THIS CAR SIMPLY UNSAFE TO DRIVE WHEN THE ERRORS OCCUR. ATTACHING FIRST REPAIR INVOICE FROM THE TCM/PCM/BCM REFLASH. WAITING TO HEAR WHAT THE TRANSMISSION SPECIALIST SAYS.

Mileage: 7,600

I PURCHASED MY 2015 JEEP CHEROKEE 3.6L LIMITED EDITION IN MAY SINCE THEN HAD NOTHING BUT PROBLEMS WITH THE 9 SPEED AUTOMATIC TRANSMISSION ROUGH SHIFTING AND THE FRONT AXLES CAUSING WOBBLING AT LOWER SPEED . AFTER 5 OR 6 VISITS TO THE SERVICE DEPARTMENT THEY INSTALLED A NEW TRANSMISSION AND FRONT AXLES. TWO DAYS LATER HORRIBLE NOISE WAS COMING FROM THE AXLES THE VEHICLE HAD TO BE TOWED TO SERVICE AGAIN. WHEN THE CAR WAS RETURNED TO ME IT SEEMED TO BE DRIVING FINE EXCEPT IT DID NOT SHIFT INTO 2ND GEAR AND FELT LIKE THE CAR HAS NO POWER HOWEVER IT HAS 273 HP. LESS THEN A 1000 MILES LATER THE CHECK ENGINE LIGHT CAME ON ALONG WITH A! . AFTER DIAGNOSIS THE ERROR CODE WAS POINTING TO THE TRANSMISSION CONTROL MODULE. THE SERVICE ADMINISTRATOR TOLD ME THAT THEY WOULD CLEAR THE CODE AND THE TECH WOULD DRIVE THE CAR AND IF IT DOES NOT COME BACK THE WOULD CONSIDER IT FIXED, AND NOT QUESTIONING WHY IT HAPPENED AT THE FIRST PLACE. WE FEEL COMPLETELY UNSAFE IN THIS CAR, I WISH I NEVER BOUGHT THIS VEHICLE. THIS CAR HAS 10500 MILES ON IT AND I HAD TO TAKE IT 7 TIMES TO THE DEALERSHIP. DO NOT BUY THIS TYPE OF CAR

Mileage: 10,000

BOUGHT 2015 JEEP CHEROKEE BRAND NEW OFF THE LOT WAS SO EXCITED TO OWN MY FIRST JEEP AFTER 600 MILES TRANSMISSION FAILED AND HAD TO BE COMPLETELY REPLACED I WAS WITHOUT IT FOR 23 DAYS. AFTER I GOT IT BACK AND NOTICED THE TRANSMISSION EITHER LUNGES FORWARD WHEN MAKING A TURN OR LOOSES POWER AND REVES UP THEN ENGAGES TOOK IT BACK AND DEALER SAYS WE ARE AWARE OF PROBLEM BUT THERE IS NOT A UPDATE OR FIX FOR THAT.... I HAVE NEVER FELT MORE UNSAFE OR UNSURE ABOUT DRIVING OR TRUSTING A VEHICLE THAN I DO NOW. I HAVE BEEN BACK TO DEALER TO HAVE MANY UPDATES/RECALLS DONE AND TCM HAD TO BE REPLACED NOT JUST UPDATED... I WISH I NEVER PURCHASED A JEEP . O YEAH I ALMOST FORGOT THE WASHER FLUID LIQUID HOUSING CONTAINER IS LEAKING TOOK IT TO THE DEALER THEY SAID IT HAS A CRACK IN IT DEFECTIVE SO THEY NEED TO ORDER A NEW ONE...... UGGHH WHAT NEXT?

Mileage: 660

WHEN SLOWING,AFTER REMOVING FOOT FROM GAS PEDAL,BUT BEFORE APPLING BRAKES.VEHICLE LUNGES FORWARD..ALMOST HIT ANOTHER CAR IN PARKING LOT. AND AT TIMES WHEN ACCELERATING VEHICLE ENGINE REVES UP BUT DOSENT MOVE FORWARD FOR A FEW SECS..NOT GOOD WHEN TURNING LEFT IN TRAFFIC...

Mileage: 400

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE DOWN SHIFTS ERRATICALLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, IT BEGAN TO INCREASE IN SPEED SURGING FORWARD WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.......UPDATED 12/17/15 *BF THE CONSUMER STATED CHRYSLER AGREED TO PURCHASE THE VEHICLE BACK HIM. UPDATED 12/21/15. *JB.........UPDATED 01/06/16 *BF THE CONSUMER STATED THE PROBLEM WAS WITH THE 9 SPEED TRANSMISSION. IF SHIFTER ERRATICALLY IN ALL DRIVING CONDITIONS, SOMETIMES DOWN SHIFTING TO A LOW GEAR AT HIGHWAY SPEEDS AND SURGED FORWARD ON ITS OWN WHEN SLOWING DOWN FOR A RED LIGHT OR STOP SIGN. THREE UPGRADES WERE PERFORMED. HOWEVER, THE UPGRADES DID NOT CORRECT THE PROBLEM. THE CONSUMER WENT TO ANOTHER DEALER, BECAUSE THE CHECK ENGINE LIGHT KEPT ILLUMINATING, WHICH WAS DUE TO THE TRANSMISSION. THE DEALER STATED THERE WAS AN INTERNAL PROBLEM WITH THE TRANSMISSIONS. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. HOWEVER, CHRSYLER OFFERED TO PURCHASE THE VEHICLE BACK FROM THE CONSUMER, IN WHICH HE ACCEPTED. UPDATED 01/11/16.*JB

Mileage: 1,000

2015 CHEROKEE TRAILHAWK WITH 4K MILES. ON SEVERAL OCCASIONS WHEN ACCELERATING FROM A STOP THE VEHICLE DOES NOT SEEM TO WANT TO GO ANYWHERE. I ALMOST GOT INTO AN ACCIDENT. NOT A GOOD THING WHEN YOU ARE TRYING TO CROSS TRAFFIC AND YOUR VEHICLE WILL NOT ACCELERATE. I HAVE ALSO HAD VERY HARD TRANSMISSION SHIFT WHEN COMING TO A STOP THAT WILL LITERALLY THROW YOU AND THE VEHICLE FORWARD. A LOT OF PEOPLE SAY IT IS WORSE AFTER TAKING THE VEHICLE IN FOR SERVICE SO I HAVE YET TO NOTIFY THE DEALERSHIP OF THIS ISSUE. FROM WHAT I CAN TELL, THEY REALLY DO NOT KNOW WHAT TO DO. SOMEONE NEEDS TO FIGURE THIS OUT FASTER THEN WHAT IS HAPPENING NOW BECAUSE SOMEONE IS GOING TO GET KILLED OR GET SERIOUSLY HURT.

Mileage: 4,000

JEEP 2015 CHEROKEE STALLED WHILE IN MOTION IN HIGH SPEED LANE OF HIGHWAYIN HEAVY TRAFFIC. UPON RESTARTING, CAR WAS STUCK SOMEWHERE AROUND 3RD OR 4TH GEAR. ENGINE WAS SKIPPING.

Mileage: 4,916

JULY 31, 2015: VEHICLE TRANSMISSION OVERHEATED WARNING LIGHT CAME ON WHILE DRIVING (8-10 MILES) IN MORNING AND AGAIN IN AFTERNOON. IN PM TURNED OF VEHICLE AND RESTARTED, VARIOUS WARNING LIGHTS INCLUDING TRANSMISSION REQUIRES SERVICE WARNINGS APPEARED AND TRANSMISSION WAS STUCK IN ONE GEAR. JULY 31-AUGUSTS1 JEEP WAS AT DEALER FOR COMPLETE TRANSMISSION REPLACEMENT (APPROXIMATELY 5500 MILES). OCTOBER 5-OCTOBER 7 VEHICLE LEFT WITH DEALER DUE TO CONTINUED TRANSMISSION ISSUES WHILE DRIVING. VEHICLE PERIODICALLY CLUNKS AND JERKS FORWARD WHEN SHIFTING INTO LOW GEAR WHEN COMING TO A STOP. BECOMES CONFUSED WHEN SLOWING TO A ROLLING STOP, AND HESITATES TO TAKE OFF WHEN ACCELERATING FROM A STOP. CURRENTLY WHEN DRIVING IN DAYLIGHT THE AUTO HEADLIGHTS PERIODICALLY FLICKER ON AND OFF WHEN I DRIVE THROUGH A SHADOW AND MAKE VIEWING DISPLAYS IN DAYLIGHT PROBLEMATIC. JEEP CUSTOMER CARE SAYS THAT THEY COULD FIND NO ERROR CODES AND WITHOUT "REPLICATING THE PROBLEM" OR HAVING ERROR CODES THEY CAN'T DO ANYTHING.

Mileage: 5,500

COMPLETED A NEW LEASE FOR A 2015 CHEROKEE 4X4 LIMITED ON 10.08. THE NEXT MORNING, THE VEHICLE WOULD NOT ACCELERATE AS I MADE A LEFT TURN INTO A FIVE LANE ROAD. I WAS ABLE TO COAST TO A LOT. DEALERSHIP TOWED IT AND WITHIN A WEEK REPLACED VALVE BODY. WHEN I PICKED UP CAR, THE CAR MALFUNCTIONED AGAIN ON THE PORTER WHO BROUGHT THE CAR TO ME- SERVICE TRANSMISSION AND BREAK LIGHTS ON AGAIN (BOTH HAPPENED WITH THE VEHICLE LOST POWER THE FIRST TIME). THEY KEPT THE CAR AND REPLACED THE TRANSMISSION CONTROL MODULE. TWO DAYS LATER, THE CAR IS MAKING A WHISTLING NOISE WHILE IN PARK- POSSIBLE BURNING SMELL COMING FROM REAR OF CARE WHERE THE NOISE IS MOST PREVALENT. WILL RETURN TO DEALER TODAY BUT VERY CONCERNED ABOUT THE SAFETY OF THIS NEW VEHICLE OF ME AND MY TWO YOUNG SONS.

Mileage: 40

I WAS TRYING TO CONTINUE THROUGH A BUSY INTERSECTION, I PRESSED THE ACCELERATOR AND THE CAR ACTED LIKE IT WAS IN NEUTRAL. IT REVVED UP, BUT DID NOT ACCELERATE. I LOOKED DOWN AT MY GEAR SHIFT AND IT WAS STILL IN DRIVE, HOWEVER MY DASHBOARD SAID THAT THE JEEP WAS IN NEUTRAL. BECAUSE I COULD NOT CONTINUE THROUGH THE INTERSECTION, I WAS REAR ENDED BY THE PERSON BEHIND ME.

Mileage: 6,000

I BOUGHT A 2015 JEEP CHEROKEE TRAILHAWK V6 ON 10/14/15. ON 10/16/15 WHILE DRIVING DOWN A STREET AT 45MPH, THE VEHICLE DIED. I MANAGED TO GET OFF TO THE SIDE OF THE ROAD AND AFTER A COUPLE OF ATTEMPTS IT STARTED AGAIN. THE CHECK ENGINE LIGHT WAS NOW ON AND I HAD NO ACCELERATION. I MANAGED TO DRIVE 5 MILES TO THE DEALERSHIP IN "LIMP MODE" AND DROP IT OFF FOR REPAIRS. THE LAST I HEARD ON 10/17/15 WAS THAT THEY WERE GOING TO REPLACE THE TCM AND PCM AND SEE IF THAT HELPS, IT IS NOW 10/21/15 AND I DO NOT HAVE AN UPDATE.

Mileage: 120

BOUGHT THE CAR NEW IN JAN. 2015. NOTICED FIRST ISSUE IN JUNE 2015 WHEN IT HAD NO POWER GOING UP A STEEP HILL. END OF JUNE CHECK ENGINE LIGHT CAME ON AND START/STOP UNAVAILABLE. TOOK IT BACK TO THE DEALER AND WAS TOLD IT NEEDED A NEW TRANSMISSION. IT HAD 9,000 MILES AT THIS POINT. GOT CAR BACK AND IMMEDIATELY NOTICED PROBLEMS WITH ACCELERATION. CAR WILL NOT ACCELERATE PROPERLY FROM A STOP. I HAVE ALMOST BEEN T-BONED NUMEROUS TIMES D/T PULLING OUT INTO TRAFFIC FOR A TURN AND HAVING NO POWER. ALSO WILL ACCELERATE WHEN TRYING TO BRAKE. CAR RETURNED TO DEALER, TOLD THEY COULD NOT DUPLICATE. CAR CONTINUED TO HAVE SAME ISSUES AS WELL AS LOSS OF POWER WHEN GOING UP INCLINES. TOOK BACK INTO DEALER. THEY PUT A RECORDING DEVICE ON THE CAR TO MONITOR WHAT IT WAS DOING WHEN I WAS HAVING THE ISSUES. CAR ALSO STARTED GOING FORWARD WHEN I WOULD PUT IT INTO REVERSE. JUST HEARD BACK FROM THE DEALERSHIP ABOUT THE CAR. IT NEEDS ANOTHER NEW TRANSMISSION. I AM DONE WITH THIS CAR. PRETTY SURE IT QUALIFIES AS A LEMON UNDER OHIO LAW. THEY WILL BE BUYING THIS CAR BACK FROM ME. OBVIOUSLY THE DEFECT CANNOT BE CORRECTED. IT IS A HUGE SAFETY ISSUE.

Mileage: 9,000

THERE HAVE BEEN 2 INCIDENTS WITHIN 6 MONTHS WHERE UPON ACCELERATION ONTO A HIGHWAY FROM AN ON-RAMP, THE VEHICLE WILL SUDDENLY LIGHT UP DIFFERENT WARNING LIGHTS IN THE DASH STATING THAT THE 4WD IS NOT FUNCTIONING, THE AUTO STOP/START IS INACTIVE, AND THE VEHICLE WILL NO LONGER BE ABLE TO ACCELERATE NO MATTER HOW MUCH YOU PRESS ON THE GAS. THE CAR STARTS RUNNING AT VERY HIGH RPMS, AROUND 4,000-5,500 RPMS, BUT WILL NO LONGER ACCELERATE PAST 40 MPH. THERE IS NO MORE POWER BEING DRIVEN TO THE ENGINE, THE RPMS ARE STUCK AT HIGH REVOLUTIONS, AND YOU ARE NOT ABLE TO ACCELERATE. THIS OCCURRED AS SOON AS THE VEHICLE ENTERED A BUSY HIGHWAY, AND IMMEDIATELY LOST ACCELERATION POWER. THIS IS A SERIOUS SAFETY RISK, AND IT HAS HAPPENED TO MANY OTHER PEOPLE WITH THE SAME VEHICLE AS REPORTED ON CARCOMPLAINTS.COM ANOTHER ISSUE THAT IS A SAFETY RISK IS WHEN ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION, THE TRANSMISSION WILL NOT ACCELERATE BUT WILL HESITATE FOR A FEW SECONDS, THEN ROUGHLY JERK INTO GEAR AND TAKE OFF. THIS IS ALSO A SAFETY RISK BECAUSE WHEN THE CAR DOES NOT ACCELERATE, YOUR FIRST REACTION IS TO PRESS ON THE GAS PEDAL MORE, BUT WHEN THE TRANSMISSION FINALLY SHIFTS INTO GEAR, IT ACCELERATES WAY TOO FAST BECAUSE OF THE AMOUNT OF POWER YOU WERE GIVING THE GAS PEDAL. THIS HAPPENS CONSTANTLY. CHRYSLER HAS TAKEN NO INTEREST IN SOLVING THESE ISSUES, AND WE HAVE ALREADY HAD A NEW ENGINE AND TRANSMISSION INSTALLED IN THIS YEAR OLD CAR, BUT NONE OF THE ISSUES HAVE BEEN RESOLVED THROUGH THIS, BUT HAVE ACTUALLY GOTTEN WORSE. THIS CAR IS NO LONGER RELIABLE, OR SAFE TO DRIVE, AND IT IS UNACCEPTABLE. THESE TRANSMISSION ISSUES WILL CAUSE ACCIDENTS, AS THE LOSS OF ACCELERATION AND POWER MAKE BEING ABLE TO MANEUVER ON THE ROADS OR THE HIGHWAY A SEVERE RISK. I HAVE ALL SERVICE RECORDS FOR THIS VEHICLE UPON REQUEST.

Mileage: 12,800

WHILE APPLYING THE BRAKES IN AN ATTEMPT TO STOP THE VEHICLE, THE VEHICLE SLOWS DOWN TO APPROX. 20MPH AND THEN ACCELERATES ON ITS OWN.

Mileage: 4,500

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700. UPDATED 02/12/16*LJ THE CONSUMER STATED TWO LOWER GEARS IN THE TRANSMISSION FAILED. THE MANUFACTURER IS BUYING THE VEHICLE BACK, AS THE SECOND TRANSMISSION WAS BEGINNING TO EXHIBIT PROBLEMS. UPDATED 03/08/16.*JB

Mileage: 4,700

I BOUGHT MY CAR 3/29/2015. MY CAR HAS BEEN IN THE SHOP 4 TIMES IN THE 6 MONTHS SINCE I HAVE BOUT IT. IT HAD THE TRANSMISSION VALVE REPLACED, THE HARNESS REPLACES, AND AFTER ALL OF THAT STILL DID NOT FIX ANYTHING. MY CAR IS CURRENTLY HAVING A NEW TRANSMISSION PUT IN ( ONLY HAS 5,000) MILES ON IT! SO MANY COSTUMERS ARE HAVING THE SAME ISSUES WITH THEIR 2015 CHEROKEES, THEY ARE UNSAFE AND HAVE CAUSED MANY ACCIDENTS FROM TRANSMISSION FAILURES. THEY NEED TO BE RECALLED!!!

Mileage: 5,800

I WAS DRIVING TO WORK, THE VEHICLE HAD ONLY 800 MILES ON IT AND BOTH THE "MALFUNCTION INDICATOR LIGHT" AND THE AUTO STOP/START LIGHT CAME ON. WHEN I STOPPED AT A STOP SIGN, THE AUTO STOP/START MADE A WARNING NOISE AND A MESSAGE CAME UP SAYING "AUTO STOP START NOT AVAILABLE HAVE IT SERVICED". IT CONTINUES TO DO THIS. WHEN DRIVING DOWN A STEEP HILL THE CAR RACES AS IF IT ISN'T GOING TO SLOW DOWN AND TWICE WHILE CLIMBING A STEEP HILL THE VEHICLE HAD NO POWER, I COULDN'T GET THE VEHICLE TO GO ANY FASTER NO MATTER HOW HARD I PUSHED DOWN ON THE ACCELERATOR. IN THESE INSTANCES, THE RPMS GO AS HIGH AS 4000 AND STAY THERE AND DON'T DECREASE. TWICE I HAVE HAD TO PULL OVER AND SHUT THE CAR OFF TO STOP THIS AND "RESET" THE VEHICLE (WHICH THE MECHANIC OF THE DEALERSHIP TOLD ME TO DO). THE INSTANCES WHERE THE AUTO STOP/START WARNING COMES ON ARE WHEN I STOP AT A STOP SIGN AND WHEN I AM DRIVING ON RELATIVELY FLAT ROAD GOING BETWEEN 30 & 40 MPH. THE "RACING" OCCURS GOING DOWNHILL BETWEEN 50 & 60 MPH.

Mileage: 800

BOUGHT 2015 JEEP CHEROKEE TRAILHAWK 2/2015 BRAND NEW. STARTED HAVING CREAKING COMING FROM SUNROOF AREA ABOUT 2 MONTHS IN. DEALER STATES NO FIX FOR IT. TOOK VEHICLE IN FOR OIL CHANGE AT 9000 MILES. DEALER PERFORMED 3 UPDATES AT THAT TIME. RECEIVED CAR BACK AND AUTO START/STOP LIGHT CAME ON AND WENT OFF SEVERAL TIMES. ALSO NOTED HARD SHIFTING AND ACCELERATION ISSUES AT THAT TIME. TOOK TO DEALER AND THEY DID "SOFTWARE UPDATES." GOT VEHICLE BACK "FIXED," DROVE IT 3 BLOCKS AND LIGHTS CAME ON AGAIN WITH SAME ACCELERATION AND SHIFTING ISSUES. STRAIGHT BACK TO DEALER. ENDED UP GETTING ENTIRELY NEW TRANSMISSION AT 9000 MILES! PICKED UP "FIXED" VEHICLE AGAIN AND NOTED SEVERE JERKING WITH SLOW STOPS AND SLUGGISH ACCELERATION. BACK TO DEALER FOR YET ANOTHER SOFTWARE UPDATED. HAVE BACK AGAIN NOW. CAN NOW FEEL VEHICLE WHEN IT IS IDLING. FEELS LIKE IT HAS A MILD SHAKE OR SHUDDER. ALSO HAVING OCCASIONAL PROBLEMS WITH SLUGGISH ACCELERATION PARTICULARLY WHEN TURNING. ALSO CONTINUE TO HAVE LOUD CREAKING FROM SUNROOF WHICH IS JUST GETTING WORSE. SCARED TO DRIVE VEHICLE AS AM AFRAID IT SIMPLY WON'T ACCELERATE ONE OF THESE TIMES. HEAVEN FORBID IT IS IN RUSH HOUR TRAFFIC WITH A LEFT TURN. VEHICLE IS NOT RELIABLE, HAVE ABSOLUTELY NO FAITH IN IT.

Mileage: 9,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT BOTH KEY FOBS WOULD FAIL TO START THE VEHICLE AND REAR BRAKE LIGHT FAILED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE BRAKE LIGHT AND NOTICED THAT THE FAILURE PERSISTED. SEVERAL DAYS LATER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT THE ACCELERATOR BEING DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.

Mileage: 13,000

PURCHASED THE 2015 JEEP CHEROKEE IN MARCH. HAVE HAD ISSUES WITH THE TRANSMISSION DUE TO THE RECALLS. THE VEHICLE WOULD SLOW AND NOT SHIFT PROPERLY, IT WOULD ALSO LURCH AND STALL AND SHIFT VERY CLUNKY. 9/21 - HAD THE RECALLS TAKEN CARE OF AND WAS TOLD IT WOULD SOLVE THE ISSUES. 9/22 - DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC AND THE CAR SUDDENLY LURCHES AND THEN STOPS. THE SERVICE TRANSMISSION, CHECK ENGINE AND EMERGENCY BRAKE WERE ALL FLASHING. I ALMOST GOT REAR-ENDED AND WAS IN A SERIOUS ACCIDENT. I HAD TO TURN THE CAR OFF ON THE FREEWAY TO "REBOOT" IT AS IT WAS STUCK IN A PARKED POSITION BUT NOT POWERED OFF. 9/24 - EN ROUTE TO GET THE CAR SERVICED, I WAS ON THE FREEWAY IN TRAFFIC, IT LURCHES AND STOPPED AGAIN, THIS TIME CAUSING ME TO REAR-END THE VEHICLE IN FRONT OF ME.

Mileage: 10,000

WHEN SLOWING DOWN IN TRAFFIC OR STARTING A STEP GRADE THE TRANSMISSION BOGGS DOWN AND THEN SLAMS INTO A LOWER GEAR CAUSING A SUDDEN AND INSTANT SPEED AS IF YOU WERE TRYING TO DRAG RACE FROM A STOP SIGN. OFTEN CAUSING LOSS OF TRACTION AND FORCING THE WHEELS TO SPIN OUT. I HAVE HAD NUMEROUS TIMES WHERE I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME AT 4 WAY STOPS OR IN CONSTRUCTION ZONES. THE AXEL ALSO WOBBLE UPON STARTING OUT, MAINLY IN 2ND GEAR. ONE TIME WHILE ON A DIRT ROAD THE FORCE OF THE ECELLERATION PUT ME OFF THE ROAD. AFTER MY 4TH ATTEMPT TO HAVE A REPAIR DONE, THEY EXCHANGED THE INNER PORTION OF THE TRANSMISSION, THE VEHICLE NOW PERFORMS THIS ACTION ALMOST EVERY TIME I COME TO A STOP OR SLOW DOWN TO 5 TO 7 MPH AND THEN APPLY THE GAS AGAIN. NO GRADUALLY ECELLERATION AVAILABLE IN THIS VEHICLE. I WON'T ALLOW MY WIFE TO DRIVE DUE TO THE EXTREME SAFETY HAZARD HAVING TO GIVE MIN. OF 3 CAR LENGTHS SO AS TO NOT ENDANGER OTHERS ON THE ROAD. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES IN 5 MONTHS FOR THIS ISSUE AND STILL NOT CORRECTED. BOTH AXEL HAVE BEEN REPLACED ON THE FRONT OF THE JEEP AND NUMEROUS COMPUTER UPGRADES. MY SERVICE MANAGER STATED TO ME HE HAD 4 OTHERS IN HIS SHOP IN ONE DAY WAITING FOR A FIX AND ANOTHER DEALER IN TEXAS HAS 35. MY BEST FRIEND WORKS AS A SALESMAN FOR THE LOCAL DEALER AND SAID THEY ARE TOWED IN FOR THIS PROBLEM MULTIPLE TIMES A WEEK. WHEN ASKING HIS MANAGER WHAT TO SAY TO NEW BUYERS HE WAS TOLD THAT'S WHAT A WARRANTY IS FOR. MY JEEP WAS TAKEN INTO THE SERVICE DEPARTMENT FOR COMPUTER UPGRADE FOR THE TRANSMISSION BEFORE I EVEN BOUGHT IT.

Mileage: 300

DRIVING UP STEEP HILL, TRANSMISSION FAILED, CAR WENT INTO NEUTRAL, FLASHING RED MESSAGES ON DASH, CAR ROLLED BACKWARDS. HAD TO PUT ON EMERGENCY BRAKE AND JUMP OUT. TOWED TO LOCAL DEALERSHIP IN BERKELY, CA. THEY REPLACED TRANSMISSION AND UPDATED SOFTWARE AS OF OCT.1,2015.CAR PURCHASED NEW IN FEB. 2015, HAS 5000 MILES. NOW CAR LURCHES FORWARD, WHEN DRIVING. I FEEL LIKE I WILL HAVE AN ACCIDENT. CHRYSLER CUSTOMER CARE DOESN'T RETURN PHONE CALLS. I GUESS I AM LUCKY I HAVEN'T INJURED MYSELF OR ANYONE ELSE YET!!

Mileage: 5,000

-REVVING UP ON ITS OWN WHEN IN PARK. SOMETIMES I HAVE TO WAIT UP TO A MINUTE FOR IT TO SETTLE DOWN SO I CAN PUT IN INTO DRIVE (ORIGINAL ISSUE THAT ONLY SEEMS TO HAVE BEEN EXACERBATED FROM THE SOFTWARE UPDATE). -RPMS SPIKE WHEN DOWNSHIFTING CAUSING A SLIGHT ACCELERATION -SPEEDS UP WITHOUT MY FOOT ON THE GAS PEDAL -LURCHES FORWARD 90% OF THE TIME WHEN I TAKE MY FOOT OFF THE BRAKE, THIS IS UNSAFE IN TRAFFIC CONDITIONS -LURCHES FORWARD WHEN I PUT IT INTO DRIVE. -STICKS IN PARK, DRIVE OR REVERSE. THE CONSUMER REPORTED MULTIPLE OCCURRENCES (25 IN TOTAL) OF THE ABOVE CONDITIONS THAT OCCURRED AT VARIOUS DATES AND MILEAGES. *DSY 10/7/15

Mileage: 4,000

THE VEHICLE HESITATES WHEN STARTING FROM A STOP OR ACCELERATING FROM A TURN OR OTHER SLOWING. WHEN I ADD POWER THE VEHICLE WILL LURCH FORWARD SOMETIMES SQUEALING THE TIRES. THIS IS PARTICULARLY DANGEROUS WHEN TURNING LEFT AHEAD OF ONCOMING TRAFFIC. THE VEHICLE HESITATES WHILE ACCELERATING TO PASS OR MERGE INTO HIGHWAY TRAFFIC. THE TRANSMISSION SOFTWARE HAS BEEN UPDATED BUT THE PROBLEM WAS MADE WORSE. THE TRANSMISSION HAS BEEN REPLACED BY JEEP/CHRYSLER BUT THE PROBLEM REMAINS. THE CHRYSLER SERVICE REPRESENTATIVE TOLD ME THAT THE VEHICLE IS DESIGNED TO NOT SHIFT INTO FIRST GEAR UNLESS IT COMES TO A COMPLETE STOP. THIS CAUSES THE VEHICLE TO "BOG DOWN" WHEN COMING OUT OF A TURN. THIS IS VERY TROUBLING WHEN TURNING LEFT AHEAD OF ONCOMING TRAFFIC. THE NATURAL REACTION IS TO ADD POWER. THIS CAUSES THE TRANSMISSION TO SHIFT INTO FIRST GEAR AND LURCH THE VEHICLE FORWARD. I'VE MADE A COMPLAINT THRU THE CHRYSLER CUSTOMER CARE CENTER. AFTER ANOTHER VISIT TO THE DEALERSHIP I WAS TOLD "THE VEHICLE IS PERFORMING AS DESIGNED." IF THAT IS THE CASE THEN WHY DID THEY REPLACE THE TRANSMISSION? THIS VEHICLE IS NOT SAFE TO DRIVE.

Mileage: 1,500

AS I DROVE MY JEEP CHEROKEE LIMITED UP MY VERY STEEP DRIVEWAY IN THE BERKELEY, CA. HILLS THE TRANSMISSION FAILED, RED LIGHTS CAME ON FLASHING MESSAGES AND THE CAR WENT INTO NEUTRAL AND ROLLED BACKWARDS DOWN HILL. I ALMOST WENT OFF A CANYON RD. BUT I PUT ON EMERGENCY BRAKE AND JUMPED OUT! THEN I HAD PROBLEMS GETING IT TAKEN BACK TO DEALER WHO SOLD IT TO ME. NOW IT IS IN A JEEP DEALER WHERE THEY ARE INSTALLING ANEW TRANSMISSION. NO ONE AT CHRYSLER WILL CALL ME BACK OR MY MOTHER WHO BOUGHT ME THE CAR. THEY TOLD HER TO FILE A CALIF. LEMON LAW FORM BUT THAT U HAVE TO WAIT FOR 3 INCIDENCES TO OCCUR. MY MOTHER SAID SHE IS NOT WAITING FOR ME TO ROLL DOWN THE CANYON AND BE KILLED IN ORDER TO GET OUR MONEY BACK. THIS IS VERY SERIOUS AND CHRYSLER DOESN'T CARE. THE NHTSA SHOULD ORDER A RECALL OF THIS CAR BEFORE SOMEONE IS KILLED.

Mileage: 5,000

DEALER DID A SOFTWARE FLASH FOR PCM FOR 9 SPEED AUTO TRANSMISSION JUNE 15, 2015 AND SINCE THEN IT WILL NOT DOWNSHIFT INTO FIRST GEAR UNLESS VEHICLE COMES TO COMPLETE STOP. TRANSMISSION WILL NOT DOWNSHIFT ENTERING HIGHWAY. IT SHIFTS ARE SLUGGISH WHEN GOING FROM REVERSE TO DRIVE. SOMETIMES IT SLAMS INTO FIRST GEAR WHEN I PULL AWAY FROM STOP. DEALER SAID NO WARNING LIGHT GOES ON SO ITS OKAY. THERE WAS NOTHING WRONG UNTIL THEY DID SOFTWARE FLASH.

Mileage: 4,590

AFTER PURCHASING MY JEEP IN JANUARY, I ENCOUNTERED HIGH RPM'S ON DOWNSHIFT AND ACCELERATION DURING LOW SPEED BRAKING. I BROUGHT IT INTO THE ORIGINATING DEALER WHERE THEY RE-LOADED SOFTWARE RELATING TO THE ISSUE. I DROVE IT FOR 3 MONTHS WITH THE SAME ISSUES. I AGAIN BROUGHT IT INTO THE ORIGINATING DEALER AND THEY TOLD ME THEY HAD 3 WEEK SERVICE BACK UP AND TO TAKE IT TO ANOTHER DEALER. I DID SO. THE NEW DEALER GRATUITOUSLY TOOK ME IN AND KEPT THE CAR FOR 3 DAYS. THEY ALSO ERASED THE COMPUTER AND RE-LOADED SOFTWARE THAT WAS MEANT TO FIX THE ANOMALIES. I STILL HAVE THE SAME PROBLEM. I THEN WROTE FCA BUT RECEIVED NO RESPONSE. MY PLANS ARE TO BRING IT BACK TO THE LATER DEALER ON MY NEXT OIL CHANGE AND HAVE THEM LOOK AT IT AGAIN. MY LARGER CONCERN IS THAT I MAY HAVE A RAPID ACCELERATION EXPERIENCE AND HIT ANOTHER CAR OR PEDESTRIAN. DURING THE DOWN SHIFT. BASICALLY, I HAVE NO CHOICE BUT TO KEEP MY MIND ON THE PROBLEM. IN ALL MY DRIVING YEARS (MANY), I HAVE NEVER HAD SUCH A PROBLEM WITHOUT A FIX.

Mileage: 5,000

AFTER THE LAST SOFTWARE UPDATE THE TRANNY WILL NOT LONGER DOWN SHIFT UNLESS AT A COMPLETE STOP. GOING 5 MPH IT STARTS OUT IN 3RD GEAR THIS IS UNSAFE WHEN PULLING OUT INTO TRAFFIC THE JEEP HAS VERY LITTLE POWER. THEN IF LITTLE MORE GAS IS APPLIED THE CAR DOWN SHIFT TIRE SQUEAL AND THE MOTOR WILL ALMOST GO TO RED LINE.

Mileage: 5,000

I'VE HAD THE COMPUTER RECALL UPDATE. WHEN DRIVING THE TRANSMISSION WILL JERK AND MAKE A LOUD NOISE THIS HAPPENS WHEN THE CAR IS IN MOTION AND CAN HAPPEN AT ANY SPEED. IT DOES NOT HAPPEN EVERY TIME I DRIVE BUT HAPPENS ENOUGH TO BE A CONCERN.

WHILE DRIVING 60 MPH I LOST POWER TO THE VEHICLE. I WAS ABLE TO SAFELY COAST TO THE SIDE OF THE FREEWAY. SEVERAL ERRORS POPPED UP INCLUDING SERVICE TRANSMISSION, SERVICE 4WD, SERVICE PARKING BREAK. AFTER SITTING ON SIDE OF ROAD I RESTARTED CAR AND ERRORS CLEARED. THIS HAS BEEN HAPPENING SEVERAL TIMES AND TAKEN TO DEALER 4 TIMES. THIS IS A VERY DANGEROUS SITUATION AND I HAVE BEEN PUT IN VERY DANGEROUS SITUATIONS.

Mileage: 12,174

AFTER PURCHASE OF OUR NEW CAR 15 CHEROKEE TRAILHAWK V6, WE NOTICED ABNORMAL TRANSMISSION SHIFTS. WE CONTACTED OUR DEALER AND WAS TOLD THE VEHICLE NEEDS TO LEARN YOUR DRIVING STYLE. THE JEEP WOULD NOT DOWNSHIFT INTO 2ND GEAR AND WOULD REV AND THEN ENGAGE THE DRIVELINE RESULTING IN NEUTRAL DROP LIKE TAKE OFFS. 2ND APPOINTMENT IN JULY WE WERE TOLD THERE WAS A NEW PROGRAM FOR THE TRANS. SOME IMPROVEMENT, GOT 2ND GEAR BACK. BUT THE HESITATION AND SLAM INTO GEAR THING WAS STILL THERE. 3RD TIME IN AUG. OIL CHANGE AND RECALL FOR THE TAILGATE AND RADIO. THEY AGAIN TOLD US THERE IS NOTHING THEY CAN DO ABOUT THE WAY IT DRIVES. NO NEW PROGRAMS OUT. SEPT. THE CAR ALMOST KILLED US, WHILE PULLING OUT AFTER A TURN ON RED CORNER, THE CAR TOOK A FEW SECONDS TO MOVE AFTER COMMITTING TO THE TURN. SAME NEUTRAL DROP TYPE ENGAGEMENT. NO CHECK ENGINE LIGHTS. READ ONLINE FORUMS THIS IS A COMMON SYMPTOM FOR THESE ZF TRANSMISSIONS.

Mileage: 1,200

THE TRANSMISSION SIFTS ERRATICALLY, FROM FIRST TO SECOND & SECOND TO THIRD GEARS. ITS SLUGGISH GRINDING HAS CAUSED NEAR REAR END COLLISIONS FROM DRIVERS FOLLOWING THE VEHICLE, AS IT SPEEDS UP & SLOWS UNPREDICTABLY. I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP 5 TIMES DURING THE FIRST 11 MONTHS OF OWNERSHIP. THE 1ST TIME WAS JULY 2015. 3 TIMES TECHNICIANS HAVE INSTALLED UPDATES (OR "FIXES") TO THE TRANSMISSION; 2 TIMES THE TECHNICIANS HAVE CLAIMED AN INABILITY TO IDENTIFY THE PROBLEM. WHEN THE VEHICLE SHIFTS INTO PARK THE BRAKES DO NOT HOLD, CAUSING IT TO LUNGE FORWARD. WHEN DRIVING IN "STOP AND GO" TRAFFIC CONDITIONS, UPON APPLYING BRAKES THE VEHICLE LUNGES FORWARD. THIS PROBLEM HAS RESULTED IN NEAR ACCIDENTS DUE TO THE INABILITY FOR THE DRIVER TO CONTROL BRAKE ACTIVITY. THE VEHICLE WAS SEEN IN 8/15; HE WAS UNABLE TO IDENTIFY THE PROBLEM. THE VEHICLE CONTINUES TO EXHIBIT THESE PROBLEMS.. THE VEHICLE CONTINUES TO EXHIBIT THESE PROBLEMS AFTER MULTIPLE ATTEMPTS TO ADDRESS THEM. THE VEHICLE HAS 5,100 MILES ON IT. IT CONTINUES TO EXHIBIT THESE PROBLEMS AFTER MULTIPLE ATTEMPTS TO ADDRESS THEM. I HAVE BEEN TO THE DEALERSHIP 7 TIMES TO ADDRESS REPEATED PROBLEMS, CAUSING A LOSS OF TIME TO EMPLOYMENT. REPEATED FLAWED ATTEMPTS TO ADDRESS PROBLEMS HAVE DIMINISHED ITS TRADE IN VALUE. ATTEMPTS TO NEGOTIATE TRADE IN OR REPLACEMENT ACTIONS WITH THE DEALERSHIP HAVE NOT BEEN SUCCESSFUL, AS REMEDIES SUCH AS TRADE IN REFLECTS ITS DIMINISHED VALUE. THE VEHICLE CONSISTENTLY CAUSES SAFETY CONCERNS TO THE DRIVER AS WELL AS POTENTIAL OCCUPANTS. I AM A SENIOR CITIZEN, AND DISABLED; THESE TWO ATTRIBUTES MAKE AUTOMOBILE SAFETY A PARTICULAR CONCERN TO ME. PLEASE LET ME KNOW IF YOU NEED ADDITIONAL INFORMATION ABOUT THESE REPORTS.

Mileage: 4,693

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE MADE A JERKING MOTION, FAILED TO ACCELERATE, AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPAIRED FOUR COMPUTER MODULES AND REPLACED THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,400.

Mileage: 3,400

I ENTERED INTO A LEASE AGREEMENT IN APRIL 2015 FOR A NEW 2015 JEEP CHEROKEE LIMITED, AS TIME WENT ON I NOTICED THAT THE VEHICLE WAS SHIFTING VERY HARD, AND AT TIMES IT WOULD LUNGE FORWARD AFTER HAVING CAME TO A STOP FOR SUCH THINGS AS STOP SIGN, RED LIGHTS AND TRAFFIC DELAYS. THE VEHICLE HAS A 9 SPEED AUTOMATIC ELECTRONIC TRANSMISSION IN IT AND FURTHER NOTICED THAT THE VEHICLE WASN'T GOING INTO THE UPPER GEAR RATIO. I CONTACTED THE DEALERSHIP WHERE I LEASED THE VEHICLE FROM, AND THEY TOOK THE VEHICLE IN AND DID A COMPUTER UPDATE ON THE ELECTRONIC TRANSMISSION. SINCE THEN, AND AS OF VERY RECENT TIMES, THE VEHICLE IS ONCE AGAIN DOING THE SAME THING AGAIN. WITH ADDED ISSUES, IN THAT THAT NOW AFTER COMING TO A STOP AND TAKING MY FOOT OFF THE BRAKE AND ACCELERATING, THE RPMS GO UP, BUT THE VEHICLE DOESN'T MOVE, AND THEN SUDDENLY WILL LUNGE FORWARD. I HAVE THE VEHICLE SCHEDULED TO GO BACK TO THE DEALERSHIP ON MON SEPT 21ST.

Mileage: 45,000

VEHICLE WILL NOT ACCELERATE PROPERLY. TURNING RIGHT INTO TRAFFIC CAR LOSES POWER ALMOST HIT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE CAR HAS SPENT OVER A MONTH SINCE IN THE SHOP. I AM TOLD THAT THERE IS A TRANSITION ISSUE WITH THE COMPUTER THAT THEY CANNOT FIX. I'M SCARED TO DRIVE MY NEW CAR NOT KNOWING WHEN IT WILL DECIDE TO GO OR NOT.

Mileage: 16,000

PURCHASED CAR 5/13/15. ON 5/30 NOTICED SHIMMY/VIBRATION AS I ACCELERATED FROM A STOPPED POSITION INTO A SHARP RIGHT TURN. APPT MADE FOR SERVICE 6/8. AT CHECK-IN, CUSTOMER SERVC KNEW EXACTLY WHAT I WAS TALKING ABOUT; CONFIRMED IN TEST DRIVE. REPORTED STAR CASE #S1421000022, HALF-SHAFTS (LEFT & RIGHT AXLES) DEFECTIVE, NEED REPLACING. TOLD CAR WAS COMPLETELY SAFE TO DRIVE IN THIS CONDITION. VERBAL & WRITTEN CONFIRM THAT PARTS WERE BEING MANUFACTURED AND WERE SCHEDULED FOR RELEASE 9-2015. TOLD BY SERVICE MGR, CHRYSLER ISSUED AN INTERNAL TSB 2-2015. PARTS WARPING WHEN HEATED AND FLUID LOSS OCCURS. ENTIRE ASSEMBLY NEEDS TO BE REPLACED BUT PARTS HAVEN'T BEEN MANUFACTURED, CONTRACTED WITH COMPANY THAT MANUFACTURES THE TRAILHAWK MODEL (NO PROBLEMS REPORTED ON THOSE PARTS). ASSURED CAR WAS SAFE TO DRIVE BUT CHRYSLER REP AGREED TO PAY FOR RENTAL CAR FOR LONG TRIP I HAD PLANNED PRIOR TO PURCHASE. RESEARCHED -- I HAVE FOUND THIS ISSUE DATES BACK TO THE 2014 MODELS. BOTTOM LINE, THEY KNEW THIS PART WAS DEFECTIVE PRIOR TO SELLING ME THE CAR IN MAY. I AGREED TO BE PATIENT BUT IT IS NOW SEPT AND HAVE NOT HAD MY "STATUS UPDATE" INQUIRY PHONE CALL RETURNED. VIBRATION ISSUE GREW WORSE QUICKLY, TURNED INTO A WOBBLE. I CAN'T DRIVE IT FOR EXTENDED PERIODS ON HIGHWAYS. AS THE CAR/PARTS HEAT UP, THE WOBBLE IN THE FRONT END IS A CONSTANT, NOT JUST ON TURNS. I FEEL AS IF THE AXLES WILL BREAK APART WHILE DRIVING. I DO NOT HAVE ANOTHER CAR THAT I CAN USE. THERE IS NO EXCUSE FOR SELLING CARS WITH A KNOWN DEFECT AND FORCING A BUYER TO PLACE THEIR LIFE IN JEOPARDY. OTHER ISSUES HAVE CROPPED UP. ENGINE RACES & DOESN'T ALWAYS SHIFT WHEN IT SHOULD; CRUISE CONTROL NOT CONSISTENT - LOSES SPEED. WHEN RETURNED TO SERVICE, TOLD THEY COULDN'T FIND A PROBLEM W/ CRUISE CONTROL, TOLD TRANSMISSION FUNCTIONING CORRECTLY, COMPUTER IS "LEARNING" HOW I DRIVE. BRAKES SQUEAK AFTER RAIN, TOLD NORMAL BY SVC MGR.

Mileage: 700

IN STOP & GO TRAFFIC VEHICLE REPEATEDLY LUNGED FORWARD. THIS IS NOT SAFE. IT ALSO HAD A DELAYED RESPONSE AFTER SITTING. THE LUNGES CAUSED ME TO PHYSICALLY MOVE FORWARD IN THE SEAT & SLAM ON MY BRAKES. I WAS ALSO TOLD WHEN I PURCHASED THAT THIS WOULD SUBSIDE AFTER A FEW HUNDRED MILES AS IT WAS JUST DUE TO SITTING AT THE CAR LOT. I WILL BE TAKING VEHICLE IN FOR SERVUCE.

Mileage: 8,300

THE NINE SPEED TRANSMISSION IS HORRIBLE AT LOWER GEARS. THE ACCELERATED TRANSITION BETWEEN SECOND AND THIRD GEAR CAUSE THE TRANSMISSION TO SLIP AND LUNGE THE CAR FORWARD. ANOTHER ISSUE IS DURING A YIELD INTERSECTION THE TRANSMISSION EITHER DOESN'T ENGAGE, STAYS AT THE LOWER GEAR OR SLIPS FOLLOW BY A LUNGE. MY FATHER PURCHASED A CHRYSLER SOME 30 YEARS AGO AND VOWED HE WOULD NEVER REPEAT THAT MISTAKE - THE CAR WON'T RUN IN THE RAIN AND TRANSMISSION DROPPED. HE LAUGH WHEN I PURCHASE THE JEEP SHOULD HAVE LISTEN TO HIM. I TOO VOW NEVER TO PURCHASE ANOTHER CHRYSLER PRODUCT.

Mileage: 230

I WAS DRIVING TO WORK AND CAR STARTED TO DIE. I WAS DRIVING AROUND 30 MPH AND CAR STARTED TO SLOW DOWN. I CAME TO THE POINT WHERE I WAS WAS READY TO TAKE A LEFT TURN SO STARTED TO TURN BUT THE CAR DIED AND AN ONCOMING CAR ALMOST HIT ME.

Mileage: 509

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 5 MPH, THE TRANSMISSION SLIPPED AND THE RPMS INCREASED SIGNIFICANTLY. THE TRANSMISSION FAILED TO RESPOND. ALSO, THERE WERE REPEATED ATTEMPTS BEFORE THE GEAR LEVER SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE CONTACT MENTIONED THAT THE SUN ROOF RATTLED AND MADE A LOUD NOISE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,173.

Mileage: 3,173

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS ,THE TRANSMISSION SHIFTED WHEN COMING TO A COMPLETE STOP. THE CONTACT ALSO DISCOVERED HIGH RPMS IN THE PROCESS OF SHIFTING GEARS. THE DEALER WAS UNABLE TO FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON FOUR OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN A MOST RECENT OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MODULE AND THE WIRING HARNESS WERE REPLACED AND REPROGRAMMED, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 4,500.

Mileage: 4,500

FOUR WEEKS AFTER MY 2015 JEEP CHEROKEE PURCHASE AND APPROXIMATELY 3,000 MILES THE SERVICE ENGINE LIGHT CAME ON THE DASHBOARD. IN ADDITION, THE CAR STARTED TO RUN AT ABOUT 4,000 RPM'S ON THE FREEWAY AND WOULDN'T SHIFT. FINALLY, WHEN THE CAR COMES TO A STOP, IT TURNS OFF IN ORDER TO SAVE GAS. WHILE RESTARTING, THE CAR WOULD HESITATE AND JUMP FROM ONE GEAR TO THE NEXT UNEXPECTEDLY, WHICH WAS A SAFETY CONCERN. UPON BRINGING IT INTO TRONCALLI JEEP THEY INFORMED ME THAT THE TRANSMISSION WAS NO GOOD AND NEEDED TO BE REPLACED. I OPTED NOT TO REPLACE THE TRANSMISSION AND REQUESTED A REPLACEMENT VEHICLE OR CASH EQUIVALENT OF $3,000 ON THE VALUE MY CAR WOULD DROP UPON RESELL FOR OWNING A POOR QUALITY CAR WITH KNOWN AND WELL PUBLICIZED DEFECTS FOR BOTH TRANSMISSION AND INTERNET SECURITY.

Mileage: 3,000

I HAVE THE V6 AUTOMATIC. THE TRANSMISSION HAS ALWAYS BEEN A LITTLE OFF AND I HAVE ADAPTED MY DRIVING STYLE TO COPE WITH THE HESITANT ACCELERATION AND THE CLUNKING/LURCHING WHEN WHEN ACCELERATING AND DECELERATING. THE FLORIDA TURNPIKE TRAFFIC HAS BEEN STOP AND GO SINCE THE SCHOOLS REOPENED TWO WEEKS EARLIER. SINCE I SPEND MORE TIME IN STOP AND GO TRAFFIC, THE TRANSMISSION NUMBER OF HESITATION AND LURCHING EVENTS HAVE SKYROCKETED. MOST RECENTLY THE VEHICLE LURCHES VIOLENTLY FORWARD WHEN ACCELERATING AND SLOWING DOWN AT APPROXIMATELY 10 MPH. THE SEVERITY OF THE LURCH HAS INCREASED AND THE LAST EVEN THREW MY HEAD FORWARD ENOUGH TO STRAIN MY NECK RESULTING IN SEVERAL DAYS OF SORENESS. THIS TRANSMISSION IS BEYOND QUIRKY AND IN MY OPINION POSES A THREAT TO VEHICLE OCCUPANTS AS WELL AS OTHER VEHICLES DIRECTLY IN FROM OF IT. THE VEHICLE IS AWAITING DIAGNOSTICS AT THE DEALERSHIP WHO ADVISED THEY ARE WAITING FOR A DECISION FROM CORPORATE WHETHER TO SERVICE THE TRANSMISSION OR REPLACE IT COMPLETELY. PREVIOUSLY THE PCM/TCM WERE FLASHED IN JUNE 24TH 2015 @ 3289 MILES. COMPLAINT HAS BEEN ADDRESSED TO CHRYSLER AS WELL.

Mileage: 5,700

WHEN REDUCING SPEED ONCE AT ABOUT 35MPH THE VEHICLE WANTS TO ACCELERATE. VEHICLE WAS IN THE SHOP FROM JAN. 20TH 2015 FEB. 6TH 2015. DEALERSHIP REPLACED TRANSMISSION AND FIXED THE PROBLEM. I WAS NOT ABLE TO LIST THE DATES UP TOP SO I WILL LIST EVERYTHING HERE. APRIL 29TH 2015 TO APRIL 30TH 2015 VEHICLE HAD A RECALL. RECALL #R05. JULY 13TH - JULY 28TH HAD A PROBLEM WITH GAS. EVERYTIME I WOULD GET GAS WITHIN 20 MILES IT WOULD DROP A QUARTER OF A TANK. DEALERSHIP REPLACED FUEL PUMP AND TESTED IT. ALSO ANOTHER RECALL. RECALL #R40. JUNE 1ST - JUNE 2ND I ADVISED THE DEALERSHIP VEHICLE GOES THROUGH A QUARTER TANK OF GAS WITHIN 20 MILES. THEY LOOKED AT IT AND COULDN'T FIND A PROBLEM. ALSO ON THIS DATE THEY PERFORMED A FLASH UPDATE FOR POWERTRAIN CONTROL MODULE. ON JULY 31ST MY FIANCEE CAME TO PICK ME UP AT 3PM AFTER WORK AND I GOT A CALL FROM HER STATING THE VEHICLE STOPPED RUNNING. SHE HAD OUR NEWBORN BABY ALONG SIDE OF THE ROAD IN 90 DEGREE WEATHER WAITING FOR A FAMILY MEMBER TO PICK HER UP. I GOT A RIDE TO OUR BROKEN DOWN VEHICLE AND CALLED A TOW TRUCK. TOW TRUCK CAME AND TOOK US TO DEALERSHIP. I WAITED FOR THE RESULTS AND THEY HAD NO IDEA WHY IT HAD DIED SO THEY GAVE ME A RENTAL UNTIL THE NEXT DAY. AUGUST 1ST RECIEVED CALL FROM DEALERSHIP SAYING IT WAS A FAULTY FUEL PUMP THEY HAD INSTALLED JUST A FEW DAYS BEFORE. MY VEHICLE WAS IN SERVICE FOR THIS FROM JULY 31ST - AUGUST 4TH. THE PROBLEMS ADD UP NOW I HAVE ANOTHER RECALL FOR THE POWER LIFTGATE CONTROL MODULE, RECALL #R27 AS I CANNOT GET THIS RECALL FIXED YET BECAUSE I WAS TOLD BY DEALERSHIP THEY HAVENT STARTED MANUFACTURING THE PARTS YET. LASTLY, LAST WEEK I WENT TO START VEHICLE AND IT WOULD NOT START. TOOK A FEW TIMES AND HAD TO GIVE IT GAS FOR IT TO START. TODAY SEPT. 7TH 2015 VEHICLE WOULD NOT START. HAD TO GET IT JUMPED AND GOING TO CALL DEALERSHIP TOMORROW TO GET THIS CHECKED OUT.

Mileage: 3,132

TRANSMISSION STALLS ALOT AND IS VERY SLUGGISH , REALLY AFRAID TO LET MY SON RIDE IN THE JEEP BECAUSE IM SCARED WE WILL GET HIT BECAUSE YOU HAVE NO POWER TO GET OUT OF THE WAY. MY JEEP ALWAYS WOULD NOT START TODAY AND WHEN I TRIED CRANKING IT THE BRAKES FELT LIKE A ROCK AND COULD NOT BE DEPRESSED ,,, THAT COULD REALLY CAUSE A PROBLEM AND GET MYSELF AND OTHERS HURT IF THE BRAKES DID THAT WHILE DRIVING , THANK GOD I WAS NOT ON THE ROAD THIS ACCURED IN MY DRIVEWAY. SCARED TO REALLY DRIVE THIS JEEP BUT I PAY $940 A MONTH AND YOU WOULD THINK THIS THING WOULD RUN AND DRIVE AND BE SAFE BUT IM NOW WONDERING ABOUT THIS AND I HAVE ONLY HAD THIS JEEP SINCE JULY 20 15 AND IT ONLY HAS 1977 MILES ON IT.HOPE THIS INFO MAY HELP OTHERS.

Mileage: 1,843

THE POWERTRAIN IS FREQUENTLY UNRESPONSIVE AND THERE IS OFTEN A SIGNIFICANT LAG TIME BETWEEN PRESSING THE ACCELERATOR AND RECEIVING ANY RESPONSE FROM THE POWERTRAIN WHEN TRYING TO ACCELERATE FROM A FULL STOP. SOMETIMES THE VEHICLE RESPONDS IMMEDIATELY BUT OTHER TIMES IT FEELS AS IF IT CAN TAKE A FULL SECOND OR MORE FOR THE VEHICLE TO RESPOND. WHILE THIS IS NOT A BIG ISSUE WHEN ACCELERATING FROM A STOP LIGHT, THIS HAS BECOME A SIGNIFICANT ISSUE WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC BECAUSE THE VEHICLE CANNOT BE COUNTED ON TO RESPOND AND BEGIN ACCELERATING IN A TIMELY MANNER. THE DEALERSHIP SERVICE HAS RESPONDED THAT PROBLEM MAY BE MY DRIVING OR MY INEXPERIENCE WITH THE ACTIVE ASSIST II TRANSMISSION, BUT MY PREVIOUS CAR WAS A HYBRID, I KNOW ABOUT ENGINES STOPPING AT SIGNALS. NEVERTHELESS, THE CAR STALLS LESS IF I DISABLE THE ACTIVE ASSIST EVERY TIME THE ENGINE STARTS, ALTHOUGH NOT COMPLETELY. THE DEALERSHIP SAID THEY REPROGRAMMED THE SYSTEM BUT THE PROBLEM STILL EXISTS.

Mileage: 7

THE TRANSMISSION ISSUE HAS BEEN OCCURRING INTERMITTENTLY, BUT THE JEEP IN INOPERABLE WHEN THE TRANSMISSION FAILURE IS OCCURRING. THE TRANSMISSION HAS FAILED TO ENGAGE WHEN STARTING THE CAR OR WHEN THE AUTO START/STOP SEQUENCE OCCURS WHILE DRIVING. THE SCREENS POP UP ON DASH INCLUDING 4WD FAILURE, PARKING BRAKE FAILURE, AND SERVICE TRANSMISSION. I HAVE NOW BROUGHT THE JEEP IN 3 TIMES IN THE LAST MONTH WITH THE SAME UNRESOLVED TRANSMISSION ISSUE. ON THE FIRST OCCURRENCE, THE VEHICLE WAS TOWED INTO THE LOCAL DEALER, THE SECOND TIME I DROVE IT IN AFTER RESTARTING THE VEHICLE AND THE TCM WAS REPLACED. THE THIRD TIME, THE DEALER WAS UNABLE TO REPEAT THE ISSUE AND APPARENTLY THE CODES CLEARED. THE INTERESTING PART ABOUT THE THIRD TIME WAS THE FACT THAT UCONNECT SENT ME AN EMAIL WARNING ME OF THE ISSUE. I HAVE VERY LITTLE CONFIDENCE THAT THIS ISSUE WILL NOT REOCCUR. THE KEY TAKEAWAY OF THE ISSUE IS ONCE I RESTART THE VEHICLE SEVERAL TIMES THE TRANSMISSION EVENTUALLY ENGAGES AND THE VEHICLE IS DRIVE ABLE. THE TRANSMISSION LIGHT REMAINS ON, BUT WILL CLEAR SOMETIMES.

Mileage: 10,524

CHECK ENGINE LIGHT CAME ON. TOOK TO THE DEALER AND TRANSMISSION NEEDED TO BE REPLACED. NEW TRANSMISSION ISN'T ANY BETTER THAN THE OLD ONE. DIDN'T LIKE THE OLD TRANSMISSION FROM WEEK ONE.

Mileage: 9,500

PURCHASED A BRAND NEW 2015 JEEP CHEROKEE FRIDAY AUGUST 28TH. ON AUGUST 30TH WITH LESS THAN 300 MILES ON IT MY JEEP CHEROKEE'S TRANSMISSION SEEMED TO FAIL GOING ABOUT 60 MILES AN HOUR ON THE HIGHWAY THE TRANSMISSION ABRUPTLY SLIPPED CAUSING THE VEHICLES RPMS TO SPIKE NEAR 4000 RPM. ALONG WITH AN ABRUPT LOSS OF SPEED. TRANSMISSION SERVICE LIGHT IMMEDIATELY ILLUMINATED. AFTER EXITING THE HIGHWAY AND COMING TO A STOP THE TRANSMISSION WAS MAKING A HORRIBLE BANGING NOISE WHILE TRYING TO SHIFT INTO FIRST GEAR. I WILL BE GOING TO A DEALERSHIP TOMORROW TO HAVE IT FIXED SINCE IT IS A SUNDAY. ONLY 300 MILES ON THE VEHICLE! I'M SCARED TO DRIVE IT.

Mileage: 275

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ALSO FAILED TO ACCELERATE UP A HILL AT 60 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/09/15*LJ THE CONSUMER STATED AT 5,000, THE ACCELERATOR PEDAL DID NOT RESPOND. ALSO, THE VEHICLE STALLED AT INTERSECTIONS. UPDATED 12/24/15. *JB

Mileage: 5,000

THE POWERTRAIN IS FREQUENTLY UNRESPONSIVE AND THERE IS OFTEN A SIGNIFICANT LAG TIME BETWEEN PRESSING THE ACCELERATOR AND RECEIVING ANY RESPONSE FROM THE POWERTRAIN WHEN TRYING TO ACCELERATE FROM A FULL STOP. SOMETIMES THE VEHICLE RESPONDS IMMEDIATELY BUT OTHER TIMES IT FEELS AS IF IT CAN TAKE A FULL SECOND OR MORE FOR THE VEHICLE TO RESPOND. WHILE THIS IS NOT A BIG ISSUE WHEN ACCELERATING FROM A STOP LIGHT, THIS HAS BECOME A SIGNIFICANT ISSUE WHEN MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC BECAUSE THE VEHICLE CANNOT BE COUNTED ON TO RESPOND AND BEGIN ACCELERATING IN A TIMELY MANNER. THE TRANSMISSION HAS BEEN REPLACED UNDER WARRANTY AND THE TRANSMISSION/POWERTRAIN SOFTWARE MODULE HAS BEEN "RE-FLASHED" UNDER RECALL BUT NEITHER REPAIR HAS FIXED THE RESPONSIVENESS ISSUE.

I BOUGHT THE CAR MID OCTOBER 2014 AND BEGAN NOTICING IT DID NOT SHIFT PROPERLY - WOULD "HANG UP" IN LOWER GEAR WHEN IT SHOULD SHIFT. TOOK IT TO THE DEALERSHIP (MILEAGE APRX 2,500) WHICH SAID IT WAS "THROWING CODES" SO THEY ADJUSTED THE TRANSMISSION. THIS STILL DID NOT CORRECT THE ISSUE SO I TOOK IT BACK AND THEY SAID THEY COULD FIND NOTHING WRONG BUT DID MAKE A MINOR ADJUSTMENT BUT THE PROBLEM CONTINUED TO GET WORSE. AT APRX 5,700 MILES THEY PUT A NEW TRANSMISSION IN THE VEHICLE (PROBABLY MAY 2015). IN JUNE, THE VEHICLE BEGAN TO FALTER WHEN IT WAS TRYING TO SHIFT AND WHILE DRIVING (HAPPENS AT ANY SPEED) AND, WHILE SITTING AT STOP LIGHTS IT WOULD SURGE FORWARD WITH MY FOOT ON THE BRAKE. THE DEALERSHIP HAS ADJUSTED IT TWICE SINCE THEN. THE DEALERSHIP HAS OFFERED TO SELL THE CAR AT AUCTION FOR ME AND JEEP WANTS TO SEND IN A "STAR REPAIR" TEAM TO WORK ON THE VEHICLE SOME MORE. I HAVE HAD THIS CAR ALREADY WORKED ON 5 TIMES AND NO ONE HAS A CLUE OF WHAT TO DO TO REPAIR IT. IT IS DANGEROUS IN THAT WHEN YOU PULL INTO TRAFFIC AND THE CAR FALTERS/STALLS OUT IT CAN CREATE A POTENTIAL WRECK OR WHEN IT THE ENGINE SURGES ON ITS OWN A RISK OF RUNNING INTO SOMETHING EXISTS. I DON'T THINK SELLING IT AT AUCTION JUST TO PASS THE PROBLEM ON TO SOMEONE ELSE OR "HANGING PARTS" ON IT IN HOPES THEY CAN FIX THE PROBLEM IS THE ANSWER. THE CAR NOW HAS 10,600 MILES ON IT; HAS NOT BEEN ABUSED AND STILL DOES NOT RUN PROPERLY OR SAFELY. I THINK THIS VEHICLE IS A LEMON AND BOTH JEEP AND THE DEALERSHIP DO NOT WANT TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT THAT IS DANGEROUS TO DRIVE

Mileage: 2,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS. THE CONTACT ALSO STATED THAT, WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE OVER 50 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,190.

Mileage: 7,190

VEHICLE PURCHASED END OF AUGUST, NOTICED HARD SHIFTING AND RPM SURGE ALMOST IMMEDIATELY. SOFTWARE UPDATE IN DECEMBER, BY THE END OF FEB. VEHICLE WAS GOING INTO WHAT THE DEALER TERMED AS LIMP MODE, SERVICE ENGINE AND TRANS. INDICATORS LOSS OF POWER, PARKING BRAKE COMES ON ETC. TRANSMISSION REPLACED IN MARCH AT 5000 MILES. SINCE THEN THE VEHICLE HAS HAD SEVERAL SOFTWARE UPDATES TO NO AVAIL. DEALER CURRENTLY HAS HAD VEHICLE FOR 10 DAYS TO REPLACE VALVE BODY AND A HARNESS. ACURAS WITH THESE TRANSMISSIONS HAVE SUPPOSEDLY BEEN RECALLED. WHY HASN'T CHRYSLER DONE THE SAME BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE.

Mileage: 5,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Mileage: 12,000

THE TRANSMISSION SOMETIMES HUNTS FOR THE PROPER GEAR. IT ALSO HAS TRIED TO ACCELERATE WHEN SLOWING DOWN TO A STOP. I LIVE ON A MOUNTAIN AND WHEN DESCENDING I MANUALLY SHIFT THE TRANSMISSION TO 3RD GEAR, BUT WHEN I DO, THE CAR WILL SPEED UP BEFORE SLOWING DOWN. THIS WILL CAUSE A PROBLEM ON SNOW COVERED ROADS. AFTER DOING SOME RESEARCH, I FOUND THAT OTHER JEEP OWNER'S HAD THE SAME ISSUE AND RE-FLASHING THE CONTROL MODULE DID NOT RESOLVE THE PROBLEM, SO I HAVE NOT TAKEN THE VEHICLE BACK TO THE DEALER FOR THE RE-FLASH. *JB

Mileage: 1,900

TRANSMISSION FAILURE. VEHICLE WOULD NOT SHIFT OUT OF THIRD GEAR.

Mileage: 9,794

TRANSMISSION FAILED TO SHIFT. CHECK ENGINE LIGHT ON, SERVICE TRANSMISSION MESSAGE DISPLAYED.

Mileage: 21,000

WE WERE DRIVING CROSS-COUNTRY, FAR FROM HOME WHEN THE SERVICE LIGHT CAME ON AT 5,645 MILES. FORTUNATELY, WE BROKE DOWN IN A CITY WITH A JEEP DEALER NEARBY THAT COULD SCAN THE CODES. WE LEARNED THAT THE TRANSMISSION CONTROL MODULE INDICATED A PROBLEM WITH THE TRANSMISSION. THE DEALER RECOMMENDED REPLACING THE TRANSMISSION. AFTER 5 DAYS, WE PICKED UP OUR CAR. WE HAVE NOTICED ROUGH SHIFTING ON BOTH THE OLD TRANSMISSION AND THE NEW TRANSMISSION. WE HAVE SINCE LEARNED THAT THE TRANSMISSION IN THIS MAKE/MODEL VEHICLE IS NEW AND NOT PRODUCTION READY. MANY CUSTOMERS ARE COMPLAINING ABOUT THE SAME PROBLEMS AND EXPERIENCING CLOSE CALLS WITH VEHICLES HITTING THEIR STALLED CAR ON FREEWAYS AND BUSY STREETS. WE ARE VERY WORRIED ABOUT OUR SAFETY AS THE TRANSMISSION CONTINUES TO RUN ROUGH LIKE BEFORE. PLEASE INVESTIGATE.

Mileage: 5,645

TRANSMISSION RESPONSIVENESS HAS VERY LONG (GREATER THAN ONE WHOLE SECOND) DELAY FROM DRIVER INPUT TO ACTUAL POWER DELIVERY. THIS LEADS TO FREQUENT NEAR MISSES IN DENSE TRAFFIC, PARTICULARLY MERGING FROM A SECONDARY STREET TO A HIGHWAY. I HAVE NOT DRIVEN ANY OTHER VEHICLE WITH A DELAY THIS EXTENDED.

Mileage: 100

THIS IS A NEWLY LEASED VEHICLE. AFTER DRIVING AT 65 MPH FOR ABOUT 20 MINUTES AND THEN STOPPING, A BURNING SMELL WAS OBSERVED. AFTER OPENING HOOD, SMOKE WAS RISING FROM BEHIND THE ENGINE, BUT NO FIRE. OIL WAS OBSERVED LEAKING UNDERNEATH THE VEHICLE AND ENGINE OIL LEVEL HAD DROPPED BELOW THE RECOMMENDED LEVEL. OIL WAS LEAKING ONTO THE SKID PLATE AND EXHAUST WHICH CAUSED THE SMOKE. VEHICLE WAS DRIVEN BACK TO THE DEALER FOR REPAIRS. DEALER STATED THE OIL PAN SEAL WAS LEAKING AND REPLACED THE SEAL IMMEDIATELY AT NO CHARGE TO ME.

Mileage: 325

WHEN MY 2015 JEEP CHEROKEE SPORT REACHED ABOUT 3000 MILES IT BEGAN HAVING ACCELERATION PROBLEMS WHEN I BEGAN TO DECELERATE AT STOP SIGNS, TRAFFIC LIGHTS, OR IN TRAFFIC. WHEN THE VEHICLE DECELERATED IT ALWAYS HAD A ONE OR TWO SECOND OCCURRENCE OF RAPID ACCELERATION CAUSING ME TO SLAM ON MY BRAKES AVOIDING COLLISIONS. THIS BECAME WORSE AS THE CAR APPROACHED 4000 MILES. I WOULD THEN HAVE PROBLEMS ACCELERATING INTO TRAFFIC AND HAD ISSUES WITH EXCESSIVE RPMS BEFORE SHIFTING INTO THE CORRECT GEAR. I SCHEDULED A VISIT TO ME DEALERSHIP UPON MY RETURN FROM VACATION. THE FRIDAY BEFORE WE LEFT FOR OUR RETURN TRIP HOME FROM VACATION MY WIFE PUT THE CAR INTO DRIVE AND THE JEEP SHIFTED INTO REVERSE FOR SEVERAL SECONDS BEFORE SHIFTING INTO DRIVE. VERY DANGEROUS. THE VERY NEXT DAY WE WERE ON OUR WAY HOME FROM VACATION AND GOT 4 MILES ON THE HIGHWAY (130 MILES FROM HOME) WHEN I REACHED 60 MPH THE TRANSMISSION SERVICE LIGHT AND CHECK ENGINE LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AND BEGAN TO STOP IN HIGH SPEED TRAFFIC. WE COASTED OFF THE ROAD WITH MY YOUNG CHILDREN IN BACK AND HAD TO BE TOWED TO THE NEAREST JEEP DEALER WHICH WAS 130 MILES FROM OUR HOUSE. THE DEALER HAS SEEN THIS BEFORE AND SEEMS TO THINK IT IS A SOFTWARE ISSUE. THEY WILL REINSTALL THE SOFTWARE (WHICH DIDN'T WORK THE FIRST TIME) AND TEST THE CAR FOR SEVERAL DAYS. WHEN ASKED IF THIS WILL OCCUR AGAIN THEY GAVE ME NO REASSURANCE, SAYING IT'S SOFTWARE AND NOT AN ACTUAL PART. I WAS ADVISED CONFIDENTIALLY BY A SERVICEMAN AT THE DEALER TO SPEAK TO AN ATTORNEY AS I DO NOT FEEL SAFE FOR MY WIFE AND YOUNG CHILDREN TRAVELING IN THIS CAR WITHOUT ANY REASSURANCE. IT IS A VERY DANGEROUS SITUATION WHICH IT SEEMS JEEP KNOWS ABOUT BUT WILL NOT ADDRESS CORRECTLY UNTIL FATALITIES OCCUR. SHOULD NOT HAPPEN WITH A 2 MONTH OLD CAR. LOOKING AT THE LEMON LAW BUT IT SEEMS TO NEED 3 OCCURRENCES WHICH BY THAT TIME MAY LEAD TO A FATALITY.

Mileage: 3,000

I PURCHASED A LATITUDE V6 2WD 2 MONTHS AGO. THIS PAST SUNDAY, WHILE STOPPING AT A STOP LIGHT, THE CAR MADE A DINGING NOISE, THE CHECK ENGINE LIGHT CAME ON ALONG WITH THE MESSAGE THAT THE START/STOP FEATURE WAS NOT WORKING. WHEN I BEGAN TO ACCELERATE, THE CAR WOULD NOT SHIFT GEARS AND BY THE TIME I GOT TO 40 MPH MY RPM'S WERE AT 4,000. AFTER A MILE OR SO, I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. WHEN I RESTARTED THE CAR, THE CHECK ENGINE LIGHT REMAINED ON BUT IT WAS DRIVING FINE UNTIL I GOT TO THE NEXT STOP LIGHT. THE SAME THING HAPPENED AGAIN. ON MONDAY, I HAD THE CAR TOWED TO THE DEALERSHIP. THEY TOLD ME THAT THEY PERFORMED UPDATES ON MY CAR AND RESOLVED THE ISSUE. I REQUESTED THEM TO TEST DRIVE IT FOR GOOD MEASURE AND WAS ASSURED ALL WAS WELL ON TUESDAY MORNING. I PICKED UP THE CAR ON TUESDAY AFTERNOON AND BEFORE I COULD GET TO THE HIGHWAY, THE SAME ERROR RETURNED! THIS TIME I WAS ABLE TO ACCELERATE NORMALLY WITHOUT THE RPM ISSUE BUT AS I WAS SLOWING MY CAR, THE DOWN SHIFTING WAS EXTREMELY ROUGH. THE SERVICE GUY BROUGHT HIS TABLET INTO MY CAR AND SAID THAT THE ERRORS WERE COMING FROM THE PCM. TODAY, WEDNESDAY, HE INFORMED ME THAT THEY WERE REPLACING THE PCM. I SHOULD GET IT BACK TOMORROW OR FRIDAY. I WILL FOLLOW UP ON THIS ISSUE. 7/31 - REPLACING THE PCM DID NOT FIX THE ISSUE. THEY ARE NOW REPLACING THE TRANSMISSION - WHICH IS ON A 3 WEEK BACKORDER.

Mileage: 1,790

SHIFTING WITH THE VEHICLE OR ACCELERATING OFTEN HAS UNEXPECTED RESULTS. SHIFTING FROM REVERSE OR PARK TO DRIVE RESULTS IN LUNGING FORWARD WITH INCREASED SPEED. SHIFT FROM REVERSE TO PARK OR PARK TO REVERSE CAN EXPERIENCE FORWARD LUNGING. PRESSING THE GAS, OR EVEN ATTEMPTING RAPID SPEED INCREASE, CAN RESULT IN AN UNRESPONSIVE VEHICLE - NO MOVEMENT FORWARD, HIGH REVS AND SIGNIFICANT RPMS. AFTER SEVERAL SECONDS A RAPID "CATCH" OCCURS AND AN UNCONTROLLED JERKING LUNGE FORWARD.

Mileage: 21,000

WENT IN FOR SOFTWARE UPDATE FOR TRANSMISSION IN APRIL. STARTED EXPERIENCING DIFFERENCES IN SHIFTING WHICH I WAS TOLD WOULD BE NORMAL AND THE RESULT OF THE SOFTWARE UPDATE TO PREVENT WEAR ON THE TRANSMISSION. GRADUALLY GOT WORSE, HAD MOMENTS OF LOSS OF POWER WHEN TRYING TO PASS/ACCELERATE EVEN WITH THE GAS PEDAL ALL THE WAY TO THE FLOOR. HAD MOMENTS OF ACCELERATION WHEN PULLING INTO TRAFFIC WHERE THERE WAS CONSIDERABLE HESITATION IN THE TRANSMISSION BEFORE FINALLY ENGAGING IN A VERY LOW GEAR, STICKING IN THAT GEAR EVEN WITH RPS VERY HIGH, FINALLY SHIFTED BUT DID NOT ALLOW FOR PROPER ACCELERATION TO GET OUT OF THE WAY OF TRAFFIC IN THIS TYPE OF SITUATION. ALSO EXPERIENCED ISSUES WITH DOWN-SHIFTING WHEN COMING TO STOPS AT INTERSECTIONS, THE TRANSMISSION WOULD NOT DOWNSHIFT IN THE LOWER GEARS, SO ALL STOPPING POWER WAS IN BRAKING EVEN WHEN GRADUALLY COMING TO A STOP WHICH SHOULD BE AIDED BY THE DOWN- SHIFTING OF THE TRANSMISSION. VEHICLE ALSO WAS NOT ABLE TO MAINTAIN SPEEDS WELL WHILE IN CRUISE CONTROL. SOMETIMES IT WOULD TAKE OFF GOING OVER 10 MPH OVER THE SET SPEED, SOMETIMES IT WOULD LAG WELL BEHIND THE SET SPEED. COULD FEEL TRANSMISSION CONSTANTLY SHIFTING FROM ONE GEAR TO ANOTHER TO TRY AND MAINTAIN THE CONSTANT SPEED ON FLAT GROUND. CHECK ENGINE LIGHT FINALLY CAME ON. TRANSMISSION IS BEING REPLACED. TODAY IS DAY 22 WITHOUT MY VEHICLE AS IT SITS IN THE SHOP WAITING FOR A VERY POPULAR BACK-ORDERED PART TO BE INSTALLED BEHIND A WAIT LIST OF OTHER CUSTOMERS.

Mileage: 5,000

THANK YOU!! THE FIRST INCIDENT OCCURRED AT 304 MILES. CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND COULD NOT ACCELERATE. CHECK ENGINE LIGHT STARTED FLASHING AND CALLED THE DEALERSHIP IMMEDIATELY. HAD THE TRUCK TOWED IN AND THEY ADVISED AT FIRST THAT THE UPPER HEAD OF THE ENGINE BLEW, AFTER SPEAKING WITH MY CUSTOMER RESOLUTION REP (CASE NUMBER: [XXX]) THE DEALERSHIP CALLED ME AGAIN AND ADVISED IT WAS JUST A BAD SPARK PLUG AND THEY FIXED IT. THE SECOND INCIDENT OCCURRED ABOUT A WEEK AFTER THIS SERVICE I TOOK A 200 MILE TRIP TO PA TO VISIT FAMILY AND ON THE WAY BACK FROM THIS TRIP THE CHECK ENGINE LIGHT CAME ON AGAIN. I CHECKED THE OIL LEVELS AND THERE WAS NOTHING ON THE MEASURING STICK. HAD TO CAR TOWED AGAIN AND THIS TIME BAYSIDE CHRYSLER ADVISED THE O-RING WENT ON THE CAR AND THAT IT WAS REPLACED/FIXED. AFTER THE O-RING SERVICE THE CAR IS STILL LOOSING OIL BUT I CAN'T SMELL IS BURNING AND THERE IS NOTHING UNDER THE CAR AFTER LEAVING A PARKING SPOT. HOWEVER, WHEN THE CAR FIRST STARTS BLUE SMOKE COMES OUT OF THE EXHAUST AND THE ENGINE KNOCKS/TICS A BIT UPON STARTING BUT THAT STOPS AFTER THE OIL HITS THE ENGINE I GUESS. ON 8/5/2015 I STARTED THE CAR AFTER WORK AND THE CHECK ENGINE LIGHT CAME ON AND FLASHING AGAIN AND THE CAR BEGAN SHAKING. IT WAS TOWED TO THE DEALERSHIP AGAIN THIS MORNING FOR SERVICE. THE ABOVE COVERS THE ENGINE ISSUES. TWO WEEKS AGO AT A STOP SIGN I STEPPED ON THE GAS BUT THE ENGINE JUST REVVED FOR A FEW SECONDS FOLLOWED BY THE TRANSMISSION ENGAGING. SINCE THEN THE TRANSMISSION HAS NOT BEEN SHIFTING NORMALLY. THE TRANSMISSION HAS NOT FAILED YET BUT IT APPEARS IT'S ON ITS WAY. CURRENTLY THE CAR HAS 2,400 MILES ON IT. ANY HELP WOULD BE GREATLY APPRECIATED. I'VE BEEN IN CONTACT WITH MANY OTHER ON FORUMS AND THESE PEOPLE HAVE FAMILY'S/SMALL CHILDREN AS DO I. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS. THEIR NOT SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 304

CAR TRANSMISSION FAILED, CAUSING US TO GET HIT NUMEROUS TIMES. CAN NOT ACCELERATE WHEN NECESSARY, SOMETIMES IT WILL GO FINE AND OTHER TIMES GAS PEDAL FLOORED AND GO NO WHERE.

Mileage: 4,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE SHUT OFF AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY FURTHER EXPLANATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,300.

Mileage: 5,300

MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES.

Mileage: 1,000

MY HUSBAND AND I BOUGHT A BRAND NEW 2015 JEEP CHEROKEE TRAILHAWK. 2 WEEKS AFTER OWNING OUR BRAND NEW CAR THAT WE PURCHASED BECAUSE WE WERE EXPECTING A BABY AND WANTED TO HAVE A SAFE RELIABLE VEHICLE WE STARTED HAVING SHIFTING PROBLEMS AND ELECTRICAL ISSUES. WE BROUGHT IN THE VEHICLE MULTIPLE TIMES (4 TIMES) AND ALTHOUGH WE WERE TOLD THAT IT MIGHT BE TRANSMISSION RELATED ISSUES BUT THEN AS SOON AS CHRYSLER GOT INVOLVED WE WERE TOLD OUR VEHICLE IS PERFECTLY FINE. NOTHING WAS EVER FIXED UNTIL MY HUSBAND AND I WENT TO A DIFFERENT DEALERSHIP. THE NEW DEALERSHIP FIXED THE ELECTRICAL PROBLEMS BUT SAID EVERYTHING WITH THE TRANSMISSION IS NORMAL. THE CAR MAKES SHUDDER MOTIONS, SOMETIMES IT DOES NOT ACCELERATE AS I'M TRYING TO GET ONTO THE FREEWAY AND IT SHIFTS VERY JERKY. WE HAVE OWNED A JEEP BEFORE WHICH DID NOT DO THAT. WE ARE SO DISAPPOINTMENT HOW CHRYSLER IS RESPONDING TO KNOWN TRANSMISSION PROBLEMS AND NOT DOING ANY RECALLS ON TRANSMISSION RELATED ISSUES. WE BOUGHT THIS VEHICLE BECAUSE WE WANTED A SAFE VEHICLE FOR THE FAMILY. HOWEVER, AFTER THE LATEST TCM UPDATE THE SHIFTING HAS GOTTEN WORSE AND IT DOESN'T FEEL SAFE TO DRIVE THE VEHICLE YET CHRYSLER WON'T DO ANYTHING AS WE ARE BEING TOLD THIS IS NORMAL.

Mileage: 1,100

THIS PROBLEMS IS INTERMITTENT WHEN PULLING OUT INTO TRAFFIC VEHICLE WILL MOVE BUT THEN HAS NO THROTTLE RESPONSE LEAVING YOU IN ATH OF INCOMING GOVERNMENT TRAFFIC GOOD 3 SECOND DELAY AND AS YOU CAN PUSH ACCELATOR DOWN AND NO RESPONSE THEN AFTER A DELAY RPM SHOOTS WAY UP AND BE VEHICLE BOLTS FORWARD. THIS HAS EVEN HAPPEN WHEN LEAVING PARKING SPOT THE TRAMS MISSION IS NOT CONSISTENT ON ITS SHIFTING. I'M GOING TO TAKE TO DEALER AGAIN BUT IF IT DOESN'T SHOW A CODE THEY WON'T DO ANYTHING. THE VEHICLE COULD RUN AND DRIVE GOOD FOR A MONTH THEN IT WILL HAVE PROBLEM AGAIN COULD HAPPEN ONCE OR EACH TIME YOU TAKE OFF THEN GOES AWAY AND DRIVES FINE AGAIN. IT IS USAGE WITH THE DELAY AND NO THROTTLE RESPONSE AND HARDY SHIFTING. NOT A GOOD FEELING WHEN TRAFFIC COMING AT YOU AND YOUR VEHICLE WON'T MOVE AND WHEN IT DOES YOU BOLT FORWARD.I HAVE CHECK OVER THE INTERNET AND THE ARE TONS OF COMPLAINTS WITH THIS VEHICLES TRANSMISSION AND SOFTWARE. PLEASE GET THIS PROBLEM FIX BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED.

Mileage: 7,800

PURCHASED 2015 CHEROKEE IN JANUARY, 2015. FIRST RECALL IN FEB 2015. SOFTWARE UPDATE FOR TRANSMISSION AND RAPID RESPONSE TRANSMITTAL. SHIFTING PROBLEMS STARTED SHORTLY AFTER UPDATE. HESITATION FROM A STOP; DELAYED START AND THEN "TAKES OFF"; SURGING FORWARD WITHOUT FOOT ON GAS; SHIFTS UP WHEN COMING TO A STOP WITH FOOT ON BRAKE; CLUNKING NOISE STARTED AT 7000 MILES. TOOK IT IN FOR RECALLS ON AIRBAG AND RADIO SECURITY AND TOLD DEALER ABOUT TRANSMISSION ISSUES. WAS ORIGINALLY TOLD THEY WOULD HAVE JEEP FOR 2 HOURS. 7 HOURS LATER THEY CALLED TO TELL ME THEY DID SEVERAL SOFTWARE UPDATES (PTU, RDM, DTCM, PCM, BCM); WHEN I WENT TO PICK IT UP I ASKED FOR DETAILS ON EACH UPDATE. FRUSTRATED WHEN I WAS TOLD IT WOULD "TAKE SOME TIME FOR THE CAR TO LEARN MY DRIVING HABITS." I ASKED, "WHAT HAPPENS WHEN I AM TEACHING MY KIDS HOW TO DRIVE (TWINS THAT WILL BE DRIVING IN A MONTH)?" THE SERVICE TECH TOLD ME THAT "THE TRANSMISSION WOULD BE REALLY CONFUSED." I EXPRESSED MY CONCERN FOR SAFETY. TOLD HIM I NEVER KNOW WHEN IT IS GOING TO ACCELERATE ON ITS OWN OR HESITATE WITH A 5 SECOND OR LONGER DELAY. I ASKED HOW THAT COULD BE SAFE WHEN TEACHING KIDS HOW TO DRIVE. HE DIDN'T HAVE AN ANSWER. JUST SAID, "I UNDERSTAND YOUR CONCERN." I HAVE ONLY DRIVEN IT ABOUT 20 MILES SINCE THE UPDATES. NOW IT SHIFTS QUICKLY THROUGH THE FIRST 3 GEARS, STILL HESITATES, AND ROUGH SHIFTING. KEEPING DETAILED RECORDS NOW. I'VE HAD MY JEEP FOR 7 MONTHS (7000 MILES) WITH 3 ACTUAL RECALLS, AND 6 SOFTWARE UPDATES THAT WEREN'T RECALLS, JUST PERFORMED BASED ON MY COMPLAINTS. THE ISSUES WITH THIS TRANSMISSION ARE A SAFETY HAZARD, ESPECIALLY WHEN SITTING AT AN INTERSECTION WAITING TO MAKE A LEFT HAND TURN AND NEVER KNOWING HOW THE JEEP WILL RESPOND...THIS ISN'T SAFE FOR AN EXPERIENCED DRIVER. HOW CAN ANYONE SAFELY PUT A NEW DRIVER INTO A CAR THAT HAS THESE TYPES OF ISSUES?

Mileage: 1,254

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER AS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Mileage: 2,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 40 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE WOULD NOT SHIFT PROPERLY TO SPEED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AFTER 2,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

VEHICLE SPEEDS UP WHEN BRAKE IS APPLIED, DOWNSHIFTING IS JERKY AND UNEVEN. TRANSMISSION HAS BEEN REPLACED ONCE. SYMPTOMS ARE THE SAME.

Mileage: 2,000

I HAVE OWNED THIS 2015 JEEP CHEROKEE SINCE DECEMBER 2014. THE TRANSMISSION HAD TO BE REPLACED @ 1890 MILES, CAR STOPPED DEAD TRYING TO PASS A TRUCK ON STEEP GRADE, OVERHEATED TRANSMISSION. THE POWER BRAKE MASTER BOOSTER HAD TO BE REPLACED TWICE, @ 2490 MILES AND 4920 MILES, NO BRAKES JUST CRASH INTO NEAREST CURB OR CAR, PART AND SYSTEM FAILURE. THE TRANSMISSION MOUNTS HAD TO BE REPLACED @ 2560 MILES, CAR HOWLING LIKE A BANCHEE, PARTS FAILURE. THE SOFTWARE HAD TO BE CHANGED 3 TIMES, "TRYING TO SOLVE FACTORY PROBLEM". WARNING LIGHTS FOR CHECK ENGINE AND BATTERY CAME ON AND CAR SHUTTERED AND CAME TO ABRUPT STOP, IN THE MIDDLE OF A DANGEROUS CURVE, WITH ALL SYSTEM SHUT DOWN COMPLETELY @ 4970 MILES, CURRENTLY INVESTIGATING CAUSE. THE CAR HAS BEEN WITH THE DEALER, IN TOTAL, MORE THAN 45 DAYS, CURRENTLY AT DEALER AGAIN. THIS CAR HAS LEFT ME IN LIFE THREATENING SITUATIONS 4 TIMES. IT APPEARS THAT WHEN ANY PREPROGRAMED LIMITS ARE REACHED, ALL SYSTEMS SHUT DOWN, BRAKES, STEERING, EVERYTHING. YOU ARE LEFT TOTALLY DEFENSELESS AND NOT ABLE TO CONTROL THE VEHICLE. THE JEEP HAS NO EMERGENCY BRAKE! THIS IS THE MOST UNRELIABLE AND DANGEROUS VEHICLE I HAVE EVER DRIVEN. I HAVE BEEN TOTALLY STRANDED AWAY FROM HOME TWICE, AND HAVE YET TO RECOVER OVER $1000.00 IN OUT OF POCKET EXPENSE, TRANSPORTATION, HOTEL, FOOD, AND CABS. THE DEALER CLOSED AT 2PM ON A SATURDAY, 280 MILES FROM HOME, SAID GOOD BY AND TOLD ME TO CONTACT CHRYSLER FOR ASSISTANCE, " IT WASN'T HIS RESPONSIBILITY". ALL 2014 AND 2015 JEEP CHEROKEE SHOULD BE RECALLED AND TAKEN OFF THE ROAD. THIS POORLY CONCEIVED AND ENGINEERED VEHICLE IS DANGEROUS AND WILL KILL MANY PEOPLE, IF IT ALREADY HAS NOT. THE CHRYSLER CORPORATION AND ITS DEALERS ARE KNOWINGLY SELLING A FAULTY AND DANGEROUS VEHICLE TO THE PUBLIC.

Mileage: 1,890

NEEDS A NEW TRANSMISSION. HAS BEEN HESITATING WHEN STARTING OUT AND PULLING AWAY WHEN BRAKES WERE APPLIED. SERVICE ENGINE LIGHT CAME ON TO NOTIFY US OF PROBLEM. DEALERSHIP ADVISED THAT IT WAS PART OF A RECALL, BUT WE NEVER RECEIVED NOTIFICATION OF THIS RECALL.

Mileage: 7,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT THE TRANSMISSION SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,277.

Mileage: 6,277

I LEASED THE VEHICLE ON 6/17/15. WITHIN A WEEK THE SERVICE PARK BRAKE LIGHT CAME ON BRIEFLY. DEALERSHIP SAID IT WAS A FLUKE. A FEW DAYS LATER. BACK SENSOR BEEP WOULD NOT TURN OFF WHILE DRIVING. DEALERSHIP SAID IT WAS A FLUKE. A DAY LATER POWER LIFT GATE WOULDN'T WORK FOR A DAY. DEALERSHIP SAID IT WAS A FLUKE. WHEN I CALLED THE DEALERSHIP THE FIRST TIME THEY PROCEEDED TO TELL ME CAR WAS SOLD TO ME WITH A REPROGRAMMING AIRBAG RECALL SO I TOOK IN TO GET FIX & HAVE OTHER ITEMS LOOKED AT. THEY NEVER LOOKED AT OTHER ISSUES. A WEEK LATER SERVICE BRAKE LIGHT CAME BACK ON I TOOK IN IMMEDIATELY. AFTER 3 DAYS SITTING IN THE SHOP THEY SAID 25 CODES CAME UP & NOT SURE HOW TO FIX. AFTER A WEEK OF THEM HAVING THE CAR THEY SAID IT WAS FIXED. AFTER 10 HRS OF HAVING BACK THE TRANSMISSION LIGHT CAME ON. I TOOK BACK TO SERVICE & THE MGR SAID CAR IS UNSAFE AND WOULD REQUEST A NEW VEHICLE FOR ME THAT WOULD TAKE 6 WKS TO GET. HE ALSO TOLD ME THE DEALERSHIP THEY GOT MY VEHICLE FROM HAD ISSUES W/CAR AND NEVER SAID ANYTHING. IN THE WEEK I HAVEN'T HAD THE VEHICLE I'VE BEEN GIVEN 6 LOANER CARS. 1 OF WHICH BROKE DOWN WITH SERVICE PARK BRAKE & TRANSMISSION LIGHTS ON AND COULD NOT SHIFT. I HAVE DEMANDED CHRYSLER TO CANCEL MY LEASE AND RETURN MY FUNDS OWED...UPDATED 09/22/15 *BF THE CONSUMER STATED THE NCDS ARBITRATOR AND CHRYSLER AGREED TO RELEASE THE CONSUMER FROM THE LEASE. THE CONSUMER WOULD ALSO BE REIMBURSED. UPDATED 12/9/2015*JS UPDATED 12/21/15*JS

Mileage: 400

THE CAR WILL ACCELERATE AND RAISE RPM'S (SOMETIMES INCREASES SPEED BY 1MPH) BY ITSELF AT 26MPH WHILE COASTING FROM 30MPH OR GREATER . I'M PRETTY SURE THE CAR IS DOWNSHIFTING AT THIS POINT, BUT NO CAR I HAVE DROVE WILL ACCELERATE WHILE NOT PRESSING THE GAS. WHEN THE CAR IS DOWNSHIFTING FROM ANY OTHER SPEED, I CAN FEEL THE DOWNSHIFT HOWEVER THE CAR DOES NOT ACCELERATE LIKE IT DOES AT 26MPH. ONLY AT 26MPH IT ACCELERATES AT THE DOWN SHIFT. SOMETIMES THE ACCELERATION IS GREATER THEN OTHER TIMES, BUT HAPPENS 95% OF THE TIME. I WAS TOLD THIS IS A CHARACTERISTIC OF THE CAR AND IT NEEDS TO LEARN HOW I DRIVE. WHICH MAKES NO SENSE BECAUSE IF THIS IS A CHARACTERISTIC OF A CAR, IT IS A VERY UNSAFE ONE. I FEEL THAT THIS IS A SAFETY ISSUE AS THE CAR IS ACCELERATING ON ITS OWN WHILE I'M EXPECTING IT TO DE-ACCELERATE. A SOFTWARE UPDATE WAS DONE ON MY CAR, BUT THE ISSUE WAS NOT FIXED.

Mileage: 50

THE JEEP SHIFTS UNEXPECTEDLY ALL OF THE TIME. WHEN YOU USE THE BRAKE GOING DOWN A HILL THE TRANSMISSION SHIFTS AND THE RPMS SHOOT TO 5,000! THE TRANSMISSION SHIMMIES WHEN YOU ARE IN SECOND GEAR. I HAVE BEEN BACK TO THE DEALERSHIP SEVERAL TIMES TO HAVE IT FIXED BUT THEY SAY IT NEEDS AN UPDATE FROM JEEP FOR THE FLASH OR SOMETHING WITH A CHIP. THEY CAN'T GET IT TO SHIFT NORMALLY.

Mileage: 900

SERVICE TRANSMISSION MESSAGE. HARD STEERING. 2000 RPM @ 30 MPH REPAIRED WITH SOFTWARE ON 07/18/15 SAME PROBLEM NEXT DAY CAR NOW NEEDS NEW TRANNY

Mileage: 2,500

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE DIGITAL SPEEDOMETER READ 20 MPH AND THE SPEEDOMETER READING INDICATED 75 MPH WHEN DEPRESSING THE ACCELERATOR PEDAL HOWEVER THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT WAS ABLE TO MERGE OVER TO THE EXIT AND COULD NOT ACCELERATE OVER THAN 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 11/18/15*LJ UPDATED 12/06/2017*CN

Mileage: 2,000

AS I WAS DRIVING THE CAR NOTIFIED ME THAT MY 4WD WAS TEMPORARY SUSPENDED AND AFTER SOMETIME IT SHOWED SERVICE TRANSMISSION AND THE SERVICE LIGHT CAME ON AND MY STEERING WAS STUCK, IT WAS DIFFICULT TO CONTROL THE CAR BUT I MANAGED TO STOP THE CAR IN A REMOTE PLACE. AFTER I TRIED TO RESTART THE JEEP I COULD NOT RESTART IT AND THERE WAS NOT CRANKING NOISE AND I GOT 3 MESSAGES ON MY DASH. "SERVICE TRANSMISSION" "SERVICE PARK BRAKE" AND SVC 4WD. I HAVE HAD THE JEEP FOR LESS THAN A MONTH. IT JUST HAD 939 MILES ON IT.

Mileage: 939

6/19/2015: TRANSMISSION/ELECTRICAL ISSUE WHEN ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE IT WOULD SHIFT INTO NEUTRAL INSTEAD. HAD TO SHIFT TO PARK AND THEN BACK TO REVERSE BEFORE THE VEHICLE WENT INTO GEAR. THIS WAS THE FOURTH OCCURRENCE OF THIS ISSUE SINCE PURCHASE DATE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON WHEN SHIFTING FROM PARK TO REVERSE AND TO DRIVE. ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. 6/22/2015: TRANSMISSION/ELECTRICAL ISSUE VEHICLE WOULD NOT SHIFT FROM PARK TO REVERSE. AFTER SEVERAL MINUTES WAS ABLE TO PUT VEHICLE INTO PARK, AND EVENTUALLY POWERED VEHICLE OFF AND ON AND WAS THEN ABLE TO SHIFT FROM PARK TO REVERSE AND THEN DRIVE. AIRBAG WARNING MESSAGE AND INDICATOR LIGHT TURNED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON. 6/23/2015: TRANSMISSION/ELECTRICAL FAILURE ODOMETER AT 800 MILES. WHILE DRIVING, THE VEHICLE SUDDENLY WENT OUT OF GEAR. CLIMBING A PARKING GARAGE RAMP THE VEHICLE STALLED, THE PARKING BRAKE TURNED ON, THE AIRBAG SERVICE MESSAGE AND INDICATOR TURNED ON, THE SERVICE ENGINE LIGHT CAME ON, THE WINDSHIELD WIPERS CAME ON, THE MEDIA CONSOLE AND BLUETOOTH CONNECTION FAILED. AFTER SEVERAL MINUTES OF ATTEMPTING TO SHIFT GEARS (COULD NOT GET THE VEHICLE INTO PARK, DRIVE, OR REVERSE, AND PARKING BRAKE KEPT ENGAGING), WAS FINALLY ABLE TO POWER THE VEHICLE OFF. ONCE THE VEHICLE WAS POWERED BACK ON, WAS ABLE TO SHIFT TO DRIVE, AND DROVE DIRECTLY TO THE DEALERSHIP. CHECK ENGINE LIGHT REMAINED ON AND ELECTRONIC STABILITY CONTROL INDICATOR CAME ON REPEATEDLY WHILE DRIVING. DELIVERED VEHICLE TO DEALERSHIP FOR INSPECTION AND REPAIR, AND AM AWAITING RESOLUTION AS OF 7/20/2015.

Mileage: 725

GOING DOWN HILL, THE CAR ACCELERATED 8 TO 12 MILES AN HOUR FASTER THAN THE CRUISE WAS SET FOR. CAR KEEPS ACCELERATING UNTIL YOU HIT THE BRAKE. DOES NOT HOLD THE SET CRUISE SPEED LIMIT. I BROUGHT IT TO THE DEALER AND AFTER 1 1/2 HOURS THEY TOLD ME MY CHEROKEE LIMITED WAS NOT EQUIPPED WITH AN ADAPTIVE CRUISE CONTROL WITH STOP AND GO. I WAS TOLD BY THE SERVICE WRITER I JUST HAVE TO HIT THE BRAKE UNTIL THE DECLINE IS OVER AND THEN HIT RESUME ON THE PANEL. I KNOW THIS IS INCORRECT SO IS THERE A FIX FOR THIS? WE ARE TAKING A LONG DRIVE TRIP TO PENNSYLVANIA AND I WILL NEED THE CRUISE TO ENJOY MY TRIP. THE CONSUMER STATED THE ISSUE WAS THE TRANSMISSION. UPDATED 10/15/15*JB

Mileage: 11

I HAVE A 2015 JEEP CHEROKEE LATITUDE 4X4 V6 JUST DID THE RECALL UPDATE WITH A OIL CHANGE. I ALSO WAS ALMOST HIT FROM ONCOMING TRAFFIC. CAR WOULDNT GO AS I WAS TRYING TO MAKE A LEFT THRU TRAFFIC! I AM LUCKY THAT THE OTHER CAR DIDN'T HIT ME IT WAS WITHIN INCHES! IT ALSO SPEEDS UP AS I SLOW TO A STOP! THE TRANSMISSION LIGHTS AND THE A! COMES ON AFTER 4 UPDATES NOW IT SHIFTS BAD AND HAS BEEN THE THE SHOP FOR 2 WEEKS WITH NO IDEA WHAT THEY ARE GOING TO DO NEXT! THE MECHANIC AT THE DICK HANNAH DEALERSHIP IS ON VACATION NOW! THEY SAID THEY ARE WAITING ON PARTS THEY ORDERED EVEN THOUGH HE HAS NOT TOOK THE TRANSMISSION APART YET! I GET 2 DIFFERENT STORIES FROM THE DEALERSHIP AND JEEP! I THINK THIS CAR WILL HURT SOMEONE IF THEY DONT FIX THIS ISSUE! AT THIS POINT I DONT FEEL SAFE WITH MY FAMILY IN THIS " FUTURE ACCIDENT MAKER"! I SPENT WELL OVER 35,000 FOR THIS CAR!

Mileage: 10,000

TRANSMISSION FAILED AT 1,000 MILES. DEALER REPLACED WITH A REDESIGNED VERSION. I STARTED TO GET A WOBBLE IN THE FRONT END WHILE I WAS ACCELERATING. I BROUGHT IT BACK AND THEY SAID THAT IT WAS A KNOWN ISSUE AND THEY WERE REDESIGNING THE FRONT AXLES BUT THE FIX WASN'T OUT YET. A FEW WEEKS LATER THE METAL FRAME IN MY SUNROOF BROKE AND THE WEATHER STRIPPING FELL OUT AND I COULDN'T CLOSE THE SHADE. THEY INFORMED ME THAT THE ENTIRE SUNROOF ASSEMBLY HAD TO BE REPLACED BECAUSE THE FRAME WAS DEFECTIVE. THE WOBBLE CONTINUED TO GET WORSE AND THE CAR WAS SHIFTING ROUGHER THAN EVER. I KEPT TELLING THE DEALERSHIP THAT THERE WAS SOMETHING WRONG, AND THEY SAID "THAT'S HOW THE NEW 9 SPEED TRANS BEHAVE". WHEN I BROUGHT THE CAR IN FOR THE SUNROOF REPLACEMENT I ASKED THEM TO LOOK AT THE WOBBLE AND TRANS AGAIN, AND THEY INFORMED ME THAT THE FRONT AXLE WAS INDEED BAD. THEY PUT IN THE REDESIGNED AXLES, AND REPLACED THE ENTIRE SUNROOF. I CONTINUE TO HAVE SERIOUS TRANSMISSION ISSUES AND THEY PUT IN A NEW VALVE BODY AND UPDATED THE SOFTWARE. IT'S WORSE THAN EVER. I KEPT COMPLAINING TO JEEP AND ALL THEY SAID WAS "THE DEALERSHIP CAN'T REPLICATE YOUR PROBLEM." I ACTUALLY HAD THE SERVICE MANAGER IN THE CAR WITH ME AND HE VERIFIED THAT THE CAR DOES NOT DRIVE PROPERLY- AND WHEN JEEP CALLED ME, THEY TOLD ME THAT I HAD TO GO TO ANOTHER DEALERSHIP. THIS CAR IS NOT SAFE. IT HESITATES WHEN YOU STEP ON THE GAS, THEN IT JERKS VERY HARD INTO SECOND GEAR, IT WILL ACCELERATE ON IT'S OWN BECAUSE IT CAN'T FIND A GEAR TO DOWNSHIFT, AND THE ENGINE WILL SPONTANEOUSLY REV ON IT'S OWN IF I AM DESCENDING A HILL AND ITS TRYING TO DOWNSHIFT. THE CAR WILL LEAP FORWARD AND ACCELERATE UNTIL I PRESS THE BRAKE HARD ENOUGH TO SLOW IT DOWN AND IT WILL FINALLY SHIFT. THE RPMS WILL GO UP FOR SEVERAL SECONDS AFTER I'VE APPLIED THE BRAKE. THE VEHICLE ALSO ROLLS SEVERAL INCHES AFTER I PUT IT IN PARK NOW.

Mileage: 1,000

PURCHASED A NEW 2015 JEEP CHEROKEE LATITUDE 4/9/15. IN MAY (APPROX 700 MILES) I STATED TO NOTICE A WOBBLE WHEN ACCELERATING & THE VEHICLE LUNGED WHEN STOPPING & STARTING. THE LUNGE WAS SO POWERFUL THAT I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. TOOK IN FOR SERVICE 5/29. THEY REPROGRAMMED THE TCM MODULE. WOBBLE CAME BACK & BY JUNE 8TH IT WAS WOBBLING & HESITATING (ONCE IT HAPPENED IN AN INTERSECTION). I CALLED SERVICE DEPT ON JUNE 9TH. TOOK IT IN ON JUN 10TH TO HAVE ONE OF THEIR GUYS TAKE IT FOR A SPIN. WHILE WAITING, THEY TOLD ME JEEPS DO "CERTAIN THINGS OTHER CARS DON'T". I TOLD THEM I SEARCHED THE INTERNET & APPARENTLY THERE IS A KNOW PROBLEM & BROUGHT A PRINTOUT OF SOME OF THE OTHER CUSTOMER COMPLAINTS. THEY SAID "CAN'T GO BY THAT"... I RODE WITH THEIR TECH & HE SAID HE NEVER FELT ANYTHING LIKE THAT. HE GOT HIS SERVICE MANAGER SO THEY GO TAKE IT FOR A RIDE TOGETHER. THEY REPLACED THE AXLES (6/12) BUT SAID THE WOBBLE IS STILL THERE. THEY'D CONTACTED CHRYSLER VIA EMAIL & WAS TOLD NOT TO DUMP ANYMORE PARTS IN THE VEHICLE. THEY KNOW WHAT THE ISSUE IS (BUT THEY WOULDN'T TELL THE DEALER) & A TCB WAS COMING OUT IN AUG. THERE WAS NOTHING THAT COULD BE DONE UNTIL THEN. THEY SAID (IN THEIR EMAIL) THE CAR WAS SAFE TO DRIVE. REALLY? TOOK CAR BACK ON 7/3. WORK WAS DONE THE SAME DAY, THEY REPROGRAMMED THE TCM AGAIN. ON THE WAY HOME I STOPPED TO GET GAS & WHEN LEAVING THE GAS STATION THE CAR LUNGED ME INTO THE ROAD! BY 7/7 THE WOBBLE WAS MORE INTENSE. BY 7/8 CAR WAS SLOW TO ACCELERATE FROM A STOP, COULD BARELY KEEP UP WITH TRAFFIC. CALLED CASE MANAGER ON 7/9 SAID WHATEVER THEY DID MADE IT WORSE. HIS SOLUTION WAS TO TAKE BACK IN FOR SERVICE BECAUSE I CAN'T DRIVE A CAR LIKE THAT! HE CALLED TO MAKE APPOINTMENT AND THE EARLIEST THEY HAD WAS 7/20 (11 DAYS LATER). THESE CARS ARE UNSAFE & SOMEONE IS GOING TO GET HURT! PLEASE DO SOMETHING!

VEHICLE SHIMMYS WHEN SHIFTING FROM 2ND TO 3RD GEAR. ALSO LUNGES FORWARD WHEN BRAKING IN SLOW TRAFFIC AND STOP LIGHTS/SIGNS. CALLED DEALER WAS TOLD THIS IS NORMAL.

Mileage: 4,700

AFTER FUELING UP I PULLED OUT OF THE DRIVEWAY AND STARTED DOWN THE ROAD. ABOUT 300 FEET DOWN THE ROAD THE TRANSMISSION LOST POWER AND THEN REENGAGED AFTER ALMOST BEING REAR ENDED. WHEN TRANSMISSION REENGAGED THE VEHICLE SURGED FORWARD.

Mileage: 224

3RD INCIDENT WHERE THE TRANSMISSION HAS SUDDENLY DISCONNECTED AND THE CAR WILL COAST TO A COMPLETE STOP. MESSAGES READ "4WD TEMPORARILY UNAVAILABLE", "SERVICE PARK BRAKE" FIRST INCIDENT HAPPENED AT ABOUT APPROXIMATELY 340 MILES, SECOND INCIDENT HAPPENED AT APPROXIMATELY 3500 MILES. FIRST TWO INCIDENTS WERE ON THE HIGHWAY - ONE AT 45 MPH THE OTHER AT 60 MPH. THE THIRD AND MOST RECENT WAS ON A RESIDENTIAL ROAD. ONCE THE CAR HAS BEEN PULLED OVER, CAR HAS BEEN PUT INTO PARK, THEN TURNED OFF AND TURNED BACK ON. USUALLY IT TAKES 2 OR MORE TRIES AFTER TURNING THE CAR OFF AND ON AND BACK INTO GEAR BEFORE THE TRANSMISSION RE-ENGAGES AND THE CAR CAN BE DRIVEN. PAYING ATTENTION TO THE VEHICLE INFORMATION FOR THE TRANSMISSION TEMPERATURE HAS SHOWN THE TRANSMISSION CAN REACH 208 DEGREES FROM TOWN DRIVING CONDITIONS ON A 75 DEGREE DAY. PHOTO EVIDENCE HAS BEEN TAKEN OF THE READOUT FOR THE TRANSMISSION TEMPERATURE. THE MODEL OF THE JEEP CHEROKEE IS THE TRAILHAWK WITH 9 SPEED TRANSMISSION. AFTER 3 FLASH UPDATES UPON SECOND TIME IN FOR SERVICE THE ISSUE PERSISTED AND ANOTHER ISSUE WITH THE STOP/START SYSTEM BEGAN AND HAS BEEN FREQUENT UP UNTIL THE THIRD TIME BEING TAKEN IN FOR SERVICE. MESSAGES WILL READ "STOP/START SYSTEM IS UNAVAILABLE", "SERVICE START/STOP SYSTEM". VEHICLE IS IN DEALER SERVICE CURRENTLY FOR THE THIRD TIME FOR NEXT STEPS.

Mileage: 3,700

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR THE MANUFACTURER'S "LONG TERM RELIABILITY OF THE TRANSMISSION/DRIVE TRAIN PERFORMANCE" CAMPAIGN. THE VEHICLE WAS REPAIRED UNDER THE RELIABILITY CAMPAIGN AND THE DEALER WAS TO UPDATE/RECALIBRATE THE TRANSMISSION. AFTER THE REPAIR, WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LAG IN ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE GEARS WOULD NOT SHIFT PROPERLY WHILE DRIVING UPHILL OR AT A TRAFFIC LIGHT AND THE VEHICLE WOULD ROLL BACKWARDS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE RE-CALIBRATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND BECAME WORSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS RE-CALIBRATED AGAIN AND EVENTUALLY REPLACED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE HAD NOT OCCURRED UNTIL THE VEHICLE WAS INITIALLY TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. THE VIN WAS UNAVAILABLE. ....UPDATED 11/02/15*BF THE CONSUMER STATED THE VEHICLE WAS DECLARED A LEMON. UPDATED 11/05/15. *JB

Mileage: 3,200

TRANSMISSION DISENGAGED INTERMITTENTLY AS VEHICLE COASTED ALONG FREEWAY. PULLED OVER AND TURNED OFF/RESTARTED VEHICLE. TRANSMISSION THEN ENGAGED. TOOK IN FOR SOFTWARE UPGRADE. NO MORE HIGH SPEED ISSUES BUT NOW VEHICLE WILL REV FROM STOP CONDITION BEFORE TRANSMISSION ENGAGES. THIS IS A 9-SPEED TRANSMISSION IN THE NEW 2015 JEEP CHEROKEE TRAILHAWK.

Mileage: 6,200

PURCHASED NEW AND DROVE HOME 60 MILES PARKED VEHICLE FOR ABOUT 45 MINUTES. DROVE TO NEARBY PARKING LOT TO TEST OUT PARK ASSIST, PRESSED PARK ASSIST BUTTON AND THEN REVERSE, THEN DRIVE AND VEHICLE WOULD NO LONGER MOVE. DASH WARNING LIGHTS CAME ON AND MESSAGE SERVICE TRANSMISSION AND RESTART VEHICLE. TURNING OFF AND RESTART TRANSMISSION MADE SOME ATTEMPT TO SLAM INTO GEAR BUT SEEMED TO BE LOCKED IN HIGH GEAR AND COULD NOT MOVE. WE WERE FORTUNATE TO BE IN LOW TRAFFIC PARKING LOT AND NOT IN HEAVY TRAFFIC. JEEP ROADSIDE ASSISTANCE TOWED THE VEHICLE TO NEAREST DEALER.REPLACING TRANSMISSION. VEHICLE WAS BUILT JANUARY 2015. TRAILHAWK WITH 9 SPEED TRANSMISSION.

Mileage: 125

CAR WOULD NOT WANT TO SHIFT, ALL LIGHTS CAME ON TO CHECK ENGINE, TRANSMISSION, AND SERVICE PARK BRAKE. I WAS ON A RURAL LOGGING ROAD AT TIME, SO TOOK MULTIPLE TRIES TO GET IT INTO GEAR. AFTER FINALLY GETTING INTO GEAR COULDN'T GO FASTER THAN 40. MADE IT TO NEXT TOWN AND CALLED TOW TRUCK. THEY INSTALLED NEW TRANSMISSION AND IT DIDN'T EVEN WORK COMING OUT OF SHOP. THEY INSTALLED ANOTHER TRANSMISSION AND IT IS ALSO NOT WORKING RIGHT, AND STARTING TO SHIFT HARD. THIS IS ONE DAY AFTER GETTING CAR BACK...

Mileage: 4,750

2015 JEEP CHEROKEE SPORT WAS PURCHASED IN OCTOBER OF 2014. AROUND END MAY 2015 EXPERIENCED PROBLEMS WITH BRAKING. WHILE COMING TO A STOP SIGN BRAKE WOULD BE PRESSED DOWN BUT VEHICLES RPM'S WOULD REV UP AND VEHICLE WOULD START ACCELERATING FORWARD. VEHICLE WAS BROUGHT TO SHOP AFTER FINALLY BEING ABLE TO MAKE AN APPOINTMENT ON 06/16/15. MECHANIC WAS ABLE TO EXPERIENCE THE PROBLEM AND RESET MODULE ON VEHICLE. BUT CHECK ENGINE LIGHT CAME ON. DEALERSHIP GAVE VEHICLE BACK TO US AND WE DROVE IT FOR TWO MORE DAYS AND THE PROBLEM STILL PERSISTED. ON 06/18/2015 A DEER HAD ENTERED HIGHWAY AND WHILE BRAKING VEHICLE AGAIN ACCELERATED AND HIT THE DEER CAUSING FRONT END DAMAGE. PROBLEM COULD OF BEEN 100 TIMES WORSE BECAUSE THERE WERE ALSO BICYCLISTS ON ROAD AS WELL AS TRACTOR TRAILER TRAVELING BEHIND. VEHICLE WAS BROUGHT TO DEALERSHIP VIA TOW TRUCK. TOW TRUCK DRIVER EVEN STATED THERE IS SOMETHING SEVERELY WRONG WITH THE VEHICLE. WHEN DRIVER TOOK VEHICLE OFF FLAT BED HE PUT THE VEHICLE IN REVERSE AND THE VEHICLE WENT FORWARD INSTEAD OF REVERSE PLUS THE EMERGENCY BRAKE CAME ON BY ITSELF. CHRYSLER WAS CONTACTED AND THEY ARE DOING AN INVESTIGATION ON VEHICLE BECAUSE OF THE SEVERITY. MY WIFE AND I JUST WANT THEM TO TAKE THE VEHICLE BACK BECAUSE WE DO NOT FEEL SAFE IN IT ONE BIT.

Mileage: 13,900

I HAVE THE 9 SPEED TRANSMISSION. WHEN THE VEHICLE SHIFTS FROM 1ST TO 2ND THERE IS A DEFINITE WOBBLE THAT CAN BE FELT IN THE VEHICLE. AND WHEN THE VEHICLE DOWNSHIFTS FROM 2ND TO 1ST DURING A STOP, THE VEHICLE FREQUENTLY LUNGES FORWARD WHEN THE SHIFT OCCURS. I HAVE TO BE SURE I AM HOLDING THE BRAKE VERY TIGHTLY TO PREVENT THE LUNGE. BOTH THE WOBBLE AND THE LUNGE FEELING HAPPEN FREQUENTLY, THE LUNGE IN PARTICULAR IS CONCERNING TO ME, THIS IS A 2015 VEHICLE! I HAVE DISCUSSED THIS WITH MY DEALER AND HE INDICATED JEEP IS AWARE OF THE ISSUE, I SURE HOPE THEY PLAN TO DO SOMETHING ABOUT THIS.

Mileage: 6,300

VEHICLE FLUTTERS OR SHIMMYS BRIEFLY UPON ACCELARATION FROM A STOP POSITION. UNSURE IF THIS IS ENGINE TRANSMISSION OR WHEELS.

Mileage: 4,100

THE JEEP HAS A WOBBLE OR SHIMMY BETWEEN 11 AND 17 MPH THAT IS VERY SIGNIFICANT. SEEMS TO HAPPEN AFTER THE JEEP HAS BEEN DRIVEN AND IS WARMED UP. I HAVE 3200 MILES ON THIS VEHICLE AND THIS PROBLEM WAS NOTICED WHEN THE JEEP HAD ABOUT 500 MILES ON IT. I AM BEING TOLD ITS THE FRONT AXLE SHAFTS THAT ARE SUPPOSEDLY ON ORDER. HOWEVER, I AM ALSO BEING TOLD IT COULD WEEKS TO MONTHS TO GET THE PARTS IN.

Mileage: 1,500

2015 JEEP CHEROKEE V6 EXHIBITS A VIBRATION OR "SHIMMY" DURING ACCELERATION. VIBRATION OCCURS AT BETWEEN 13-17 MPH JUST PRIOR TO SHIFTING FROM 2ND TO 3RD GEAR (IN "AUTO" TRANSMISSION MODE). VIBRATION ALWAYS OCCURS, BUT IS MORE PRONOUNCED AS THE DRIVE TRAIN HEATS UP. THE DEALER ACKNOWLEDGED THAT THIS HAS BEEN A COMMON PROBLEM, BUT THAT CHRYSLER HAS YET TO IDENTIFY A DEFINITIVE FIX FOR THE DEFECT.

Mileage: 100

VEHICLE WAS PARKED. I PUT VEHICLE INTO REVERSE AND ALL WARNING LIGHTS CAME ON - SERVICE TRANSMISSION/SERVICE PARK BREAK/ENGINE LIGHT. TURNED OFF VEHICLE, TURN BACK ON AND VEHICLE JOLTED AND WOULD NOT MOVE. TURNED OFF AGAIN AND LET IT SIT FOR A FEW HOURS. STARTED THE VEHICLE AND ALL LIGHTS ARE ILLUMINATED (PARK BRAKE AND CHECK ENGINE) BUT VEHICLE RUNS. TOOK TO DEALER, THEY DID AN UPDATE TO THE COMPUTER. HAPPENED AGAIN AROUND 8200 MILES - SAME RESULT FROM DEALER (UPDATE TO COMPUTER). TOOK TO DEALER A TOTAL OF THREE TIMES - THE THIRD TIME WARRANTED A FULL TRANSMISSION REPLACEMENT. VEHICLE STILL DOES NOT DRIVE PROPERLY - HARD SHIFTS, ESPECIALLY WHEN DECCELERATING.

Mileage: 1,514

THE VEHICLE HAS A VERY DANGEROUS HESITATION. IT DOES NOT DOWNSHIFT PROPERLY WHEN TRYING TO ACCELERATE.. THIS MAKES ANY LANE CHANGE, HIGHWAY APPROACH, TURN, OR EMRGENCY MANUEVER EXTREMELY DANGEROUS. THIS VEHICLE CAN'T BE SAFELY DRIVEN IN TRAFFIC, OR TAKEN OFF ROAD AS DESIGNED. FCA HAS NOT REMEDIED THE IISSUE AND HAS MADE THE VEHICLE WORSE WITH THEIR LATEST UPDATES. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE HAS BEEN DRIVEN.IT HAS BEEN IN THE SHOP TWICE FOR REPAIRS. THE EXCUSE IS IT IS OPREATING AS DESIGNED. IN ESSENCE A POOR DESIGN IS SOMTHING WE HAVE TO LIVE WITH AND BE OKAY WITH DRIVING IN DANGER? THIS IS A SAFETY HAZZARD THAT NEEDS TO BE INVESTIGATED BEFORE SOMEONE DIES. THE PUBLIC SHOULD KNOW ABOUT THE VEHICLE DANGER BEFORE THEY DECIDE TO PURCHASE ONE

WHILE DRIVING 55MPH CHECK ENGINE LITE ALONG WITH STOP/START LITE CAME ON AND VEHICLE RAPIDLY DECELERATED FROM 55MPH TO 30MPH CAUSING TRANSMISSION TO OVER HEAT WHICH ULTIMATELY LEAD TO TRANSMISSION REPLACEMENT ON A NEW 2015 JEEP,

Mileage: 8,800

MY CAR HAS A WOBBLE BETWEEN THE 2ND AND 3RD GEAR AFTER A STOP. IT STARTED SHORTLY AFTER DELIVERY AND IT WENT AWAY AT EXACTLY 1200 MILES AND IS BACK SINCE I HIT 1800 MILES. I CAN REPLICATE IT AFTER EVERY STOP .. IF YOU DRIVE SLOWLY AFTER A STOP. IF YOU HIT THE GAS PADDLE IT GOES TOO QUICK THRU THE GEARS AND YOU WON'T NOTICE IT BUT I CAN'T DO A RACE AFTER EVERY STOP AND WASTE GAS. IF YOU NORMAL START DRIVING AFTER A STOP YOU FEEL THE WOBBLE FROM LEFT TO THE RIGHT.

Mileage: 185

VEHICLE SHAKES / WOBBLES WHEN ACCELERATING FROM A DEAD STOP. THE PASSENGER SIDE FRONT TIRE ACTUALLY FEELS LOOSE UNTIL APPROXIMATELY 30 MPH. ALSO, WHEN TURNING RIGHT AND / OR GOING UP AN INCLINE, THE FRONT END SHAKES AND THE VEHICLE HESITATES. JEEP ACKNOWLEDGES THAT THIS IS AN ISSUE AND THEY ARE REDESIGNING THE FRONT AXLES WITH A STURDIER DESIGN. THE ISSUE IS THAT THE REPAIR IS NOT AVAILABLE FOR SEVERAL MONTHS AT LEAST, BECAUSE IT'S STILL IN DEVELOPMENT. THERE IS A REAL CONCERN THAT THE AXLE COULD FAIL AND CAUSE AN ACCIDENT.

Mileage: 500

4/3/15 TRANSMISSION RECALL WORK COMPLETED. 4/25/15 CAR WOULD NOT SHIFT PROPERLY. EMAIL OF NOTIFICATION FROM JEEP AT TIME LIGHT CAME ON READ: MALFUNCTION INDICATOR LIGHT INDICATES YOUR VEHICLE NEEDS SERVICE, PROLONGED DRIVING COULD CAUSE DAMAGE TO THE ENGINE CONTROL SYSTEM. CAR TAKEN TO LOCAL DEALER 4/25/15-5/8/15 TRANSMISSION REPLACED. 5/13/15-5/15/15 NO POWER STEERING, ABS AND NO 4 WHEEL DRIVE AVAILABLE DASHBOARD LIGHTS ON. NO EMAIL FROM JEEP STATING LIGHTS ON. EMAIL FROM JEEP HAD BEEN AUTOMATICALLY SENT AT TIME ENGINE LIGHT WAS ACTIVATED. WHEN SERVICE PERSON WAS INFORMED HE SAID IT WAS BECAUSE BATTERY HAD BEEN DISCONNECTED FOR TRANSMISSION WORK AND I'D HAVE TO RELOAD APP. SERVICE CENTER STATES NO HISTORY OF DASHBOARD LIGHTS ON BUT DID HAVE HISTORY OF A LOSS OF COMMUNICATION. THIS IS WHY THE CAR HAD STOPPED EMAIL NOTIFICATION TO ME. THE CAR NO LONGER IS COMMUNICATING WITH IT'S PROGRAMMED COMPUTERIZED PARTS IE; IT'S DOING WHATEVER IT WANTS. 5/14/2015 CONTACTED JEEP GIVEN CASE MNGR[XXX]CONTACT NUMBER 1-800-763-8422 EXT [XXX], EMAIL [email protected] CASE#[XXX]. [XXX] INFORMED ME HE WOULD SEND CASE IN FOR REVIEW. 5/19/15 ABS AND TRACTION CONTROL DASHBOARD LIGHTS ON. PICTURES TAKEN OF DASHBOARD WITH LIGHTS ON BECAUSE OF HISTORY OF LOSS OF COMMUNICATION INDICATED. CAR NO LONGER RECORDING DASHBOARD LIGHTS ON AND SERVICE DEPARTMENT KEEPS TELLING ME NO LIGHT INDICATOR ON. 5/20/2015 SENSOR REPLACED. 5/20/2015 CALL TO CASE MNGR NO ANSWER OR CALL BACK FROM CASEMNGR. 5/22/2015 ABS AND TRACTION CONTROL DASHBOARD LIGHT ON. JEEP EMAILED ME AT TIME OF DASHBOARD LIGHT ON. I DID NOT RELOAD APP AS INSTRUCTED. CAR STARTED COMMUNICATING AGAIN ON IT'S OWN. 5/22/2015 JEEP INFORMED ME NO REFUND, NO REPLACEMENT. THEY WANT TO CONTINUE TO FIX IT. THIS CAR IS NOT SAFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 5,601

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WHEELS WOBBLED AND THE TRANSMISSION JERKED AS IF IT WERE IN NEUTRAL. THE CONTACT MENTIONED THAT THE TRANSMISSION FAILED TO SHIFT GEARS EFFECTIVELY, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE IN PARK, AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED SINCE THE PARTS NEEDED WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

Mileage: 6,000

MULTIPLE INCIDENTS OF WHEN APPLYING BRAKES, THE TACHOMETER WOULD INCREASE AS THE JEEP DOWN SHIFTED AND THE JEEP WOULD LEAP FORWARD. INCREASE IN SPEED. DELAYS IN THE IGNITION SWITCH WHEN STARTING. WHEN APPLYING THE GAS, THE JEEP WOULD HAVE A 5 - 10 SECOND DELAY IN RESPONSE AND SLOW DOWN INSTEAD OF INCREASING THE SPEED. AS DAYS PAST, THE INCIDENTS WITH THE JEEP LEAPING FORWARD WHEN APPLYING THE BRAKE GOT WORSE AND IT GOT TO BE DANGEROUS TO DRIVE. ALMOST REAR ENDED A FEW PEOPLE. HAD TO HAVE JEEP TOWED TO A DEALERSHIP BECAUSE IT WAS UNSAFE TO DRIVE. THE COMPUTER UPGRADE THAT CAME OUT IN FEBRUARY OF THIS YEAR WAS NOT APPLIED TO THIS JEEP BEFORE IT WAS SOLD TO ME.

Mileage: 1,100

CAR UPDATED ON 5/20/15 WITH LATEST TSB 21-21-15A FOR TRANSMISSION CONTROL MODULE. CAR NOW SKIPS 2ND GEAR WHEN DOWNSHIFTING (COASTING). ON ROLLING STOPS THE CAR IS STUCK ON 3RD GEAR CAUSING LACK OF ACCELERATION WHILE TRAFFIC BEHIND EXPECTS CAR TO GET MOVING (HIGHWAY ENTRY RAMP). IF GAS IS FLOORED CAR FINALLY REACTS AND SKIPS TO 1ST CAUSING WHEELSPIN. CAR HAS SLID DURING WET CONDITIONS. WITH SNOW THIS CAN BE LETHAL. CAR DID NOT SKIP 2ND GEAR BEFORE TSB. DEALER ADVISED THIS BEHAVIOR IS THE NEW STANDARD.

Mileage: 1,500

THE TRANSMISSION SPUN INTO NEUTRAL AND FINALLY GAVE OUT AT MILE 2300. IT HAD BEEN ACTING ERRATICALLY EVER SINCE MILE 500, IT WOULD SURGE FORWARD AS MY FOOT WAS OFF THE GAS AROUND 30 MPH. UP UNTIL THAT TIME THE TRANSMISSION WOULD ACT ERRATIC, THE CRUISE CONTROL LIGHT WOULD COME ON AND OFF, 2 DRIVING CYCLES THE RADIO/ CLIMATE CONTROL SCREEN DID NOT TURN ON WHICH INDICATED TO ME THAT IT WAS A COMPUTER MALFUNCTION OF SOME SORT. BEFORE IT GAVE OUT I NOTICED THAT THE RPM METER WAS AT 5000 AT 55 MPH THEN IT SLIPPED . I THEN COASTED INTO THE CENTER LANE IN TRAFFIC TO TURN IT OFF HOPING TO RESET IT, IT ALLOWED ME TO TAKE IT HOME BEFORE IT GAVE OUT AGAIN. IT IS CURRENTLY AT THE DEALER FOR REPAIR. I WAS PAINED TO HEAR OF VERY SIMILAR STORIES FROM OTHER BRAND NEW JEEP OWNERS AS THIS SEEMS TO BE A KNOWN PROBLEM.

Mileage: 2,325

VEHICLE PERFORMED VERY WELL FOR THE FIRST 11,500 UNTIL I DID A RO1 SOFTWARE RECALL AT DEALERSHIP. IMMEDIATELY UPON PICKING UP THE CAR, I NOTICED THAT THE CAR WOULD NO LONGER SHIFT PROPERLY. DEALER CLAIMED THAT I JUST NEEDED TO "RELEARN" IT. SIX WEEKS, 3000 MILES, 4 TRIPS BACK TO THE DEALER AND IT STILL WILL NOT SHIFT NORMALLY. AFTER FOUR TRIPS THEY FINALLY LEVEL WITH ME THAT THE NEW SOFTWARE PREVENTS A 3-2 DOWNSHIFT AND LIMITS THE AMOUNT THAT THE TRANSMISSION DOWNSHIFTS AT ANY TIME. THIS IS EXTREMELY DANGEROUS AND ALMOST CAUSED AN ACCIDENT ON SEVERAL OCCASIONS NOW. WHEN YOU SLOW DOWN ALL THE WAY TO 1MPH, THE CAR NOW STAYS IN 3RD GEAR SO THAT YOU HAVE NO POWER AT ALL WHEN TRYING TO MERGE INTO TRAFFIC. I HAVE ALMOST BEEN REAR ENDED SEVERAL TIMES NOW EVEN THOUGH I AM TRYING TO GET A TWO BLOCK HEAD START. WHEN GOING AROUND THE CORNER, THE ONLY WAY THAT YOU CAN GET MOVING AGAIN IS TO JAM THE ACCELERATER TO THE FLOOR AND FORCE IT INTO FIRST GEAR, UPON WHICH THE CAR WILL SURGE AND LOOSE TRACTION. VERY DANGEROUS AND UNSTABLE. IN THE MOUNTAINS OR HILLY TERRAIN, THIS CAR IS NOW A DEATH TRAP. CHRYSLER AS PER SOFTWARE ENGINEER LOUIS FARROW CLAIMS THAT THIS IS NOW CONSIDERED "NORMAL OPERATION."

Mileage: 11,500

TRANSMISSION HAS ALWAYS BEEN "QUIRKY". THE TRANSMISSION SOFTWARE WAS UPDATED IN APRIL. SOON AFTERWARDS I STARTED TO NOTICE LOSS OF POWER AFTER SLOWING DOWN OR COMING TO A NEAR STOP. THE AUTOMATIC 9 SPEED WAS NOT IN THE CORRECT GEAR. ONE DAY I WENT TO PULL OUT IN TRAFFIC AND HAD LITTLE POWER. THERE COULD HAVE BEEN AN ACCIDENT AS THE OTHER VEHICLES HAD TO BRAKE TO AVOID ME. VEHICLE IS AT THE DEALER WAITING FOR A NEW TRANSMISSION. I SAW ALL THE STORIES ONLINE ABOUT THE TRANSMISSION ISSUES IN THIS VEHICLE AND DECIDED I SHOULD ALSO REPORT MY EXPERIENCE.

Mileage: 4,400

WHILE DRIVING AT LOW SPEED, MAKING A RIGHT TURN AND ACCELERATING INTO TRAFFIC, THE WHOLE CAR SHAKES/WOBBLES FROM SIDE TO SIDE. ALMOST FRIGHTENINGLY SEVERE AT TIMES. DEALER CLAIMS THEY CANNOT REPRODUCE. SOMETIMES GET THIS SHAKE WHILE ACCELERATING GENTLY IN STRAIGHT LINE, USUALLY ALWAYS WHEN IN SECOND GEAR. THEY CONTINUE TO PRODUCE THESE JEEPS EVERY DAY, MANY WILL HAVE THIS DEFECT. THERE ARE BULLETINS OUT THERE, BUT NOBODY REALLY HAS CLAIMED THE ISSUE IS FIXED. UNACCEPTABLE FOR A MODERN, NEW DESIGNED CAR. FEELS LIKE A SAFETY RISK, BUT DEALER REFUSES TO HELP. SHOULDN'T I FEEL SAFE DRIVING MY NEW CAR?

Mileage: 495

VEHICLE BEGAN SHIFTING HARD, AND ACCELERATING WHEN BRAKES APPLIED. LUNGES FORWARD GAINING SPEED WHILE BRAKES ENGAGED. NO SERVICES ENGINE LIGHTS AT THAT TIMES. TAKEN TO DEALER FOR SERVICE. TOLD BY SERVICE MAN THAT IT HAD 2 RECALLS FOR UPDATES TO TRANSMISSION COMPUTER. NEVER NOTIFIED ABOUT RECALLS OR CAN'T FIND RECALLS REGARDING TRANSMISSION ON THEIR WEBSITE. UPDATES APPLIED TODAY AND WAS PICKED UP. DROVE APPROXIMATELY 10 MILES TOWARD HOME WHEN IT LUNGED HARD, ALARMS SOUNDED AND SERVICE LIGHTS TURNED ON. TAKEN DIRECTLY BACK TO DEALER AND AWAITING THEIR RESPONSE. OTHER NON SAFETY RELATED ISSUES INCLUDE DRIVER SIDE RUNNING LIGHT MALFUNCTION, SMART SCREEN AUDIO/CLIMATE CONTROL MALFUNCTIONS.

Mileage: 2,056

AS I WAS DRIVING ON THE HIGHWAY (CRUISE CONTROL), I RAISED MY RIGHT KNEE WHICH ACCIDENTALLY BUMPED THE IGNITION KEY WHICH TURNED THE CAR OFF. I TURNED TO KEY TO ON, BUT NO HELP, THEN START POSITION, AGAIN NO HELP. I THEN PUT THE TRANS IN NEUTRAL AND WAS ABLE TO RESTART THE ENGINE. HOWEVER, I COULD NOT SHIFT BACK INTO DRIVE. I HAD TO PULL OFF THE HIGHWAY, COME TO A COMPLETE STOP BEFORE I COULD SHIFT INTO DRIVE. FORTUNATELY I WAS ON A TWO LANE HIGHWAY WHERE I COULD SAFELY PULL OFF TO THE SIDE OF THE ROAD. HAD I BEEN IN ONE OF THE MIDDLE LANES OF I-5 NEAR SEATTLE, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT (ME GETTING REAR ENDED). NOTE THAT I ABLE TO DUPLICATE THIS PROBLEM LATER.

Mileage: 9,500

THE 9 SPEED TRANSMISSION ON THE NEW JEEP CHEROKEE DOESN'T SEEM TO BE SAFE. IT HAS A MAJOR LAG ESPECIALLY AT ROLLING STOPS. WHEN ONE PRESSES THE GAS NOTHING HAPPENS FOR AROUND 2 TO 3 SECONDS THEN A HUGE BURST OF POWER. THAT MAY NOT SOUND LIKE A LONG TIME UNLESS YOUR IN THE MIDIAN TRYING TO TURN LEFT. IT HAS ALMOST GOTTEN ME KILLED ON SEVERAL OCCATIONS. THE VEHICLE HAS ALSO STARTED LAGGING WHILE PULLING INTO MY DRIVEWAY THEN IT GIVES YOU A BURST OF POWER ALMOST SENDING ME THROUGH MY GARAGE. I HAVE HAD TO PULL OUT OF A SLOW TRUN TO AVOID GETTING HIT THEN THE POWER COMES ON SENDING ME FLYING INTO A MEDIAN. JEEP THINKS IT'S THE TRANSMISSION AND THERE IS A 2 MONTH WAITING LIST JUST TO GET AN APPOINTMENT TO WAIT LONGER. I THINK THE PROBLEM STEMS FROM THE ENGINE START STOP SOFTWARE. WHEN YOUR GOING SLOW THE ENGINE IS PREPARING TO SHUT OFF BUT INSTEAD OF COMING TO A COMPLETE STOP LIKE SAY A LEFT TURN AT A GREEN LIGHT YOU PRESS THE GAS. THE COMPUTER TAKES A COUPLE SECONDS TO SWITCH TO POWER INSTEAD OF SHUTTING IT DOWN. WELL THAT'S MY BEST GUESS. I REALLY LIKE THIS VEHICLE THIS IS SUCH A DISAPPOINTMENT. JEEP HASN'T OFFERED ANY HELP BEYOND SAYING THEYLL CALL ME IN A COUPLE MONTHS TO SET UP AN APPOINTMENT. I HOPE IT DOESN'T GET ME INTO A WRECK BEFORE THEN.

Mileage: 3,500

PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME ON ABOUT THE START/STOP FUNCTION. THE DEALERSHIP TOWED MY CAR AND I AM USING A LOANER. THEY HAVE NO IDEA HOW TO FIX IT. THE 2015 JEEP CHEROKEE'S ARE COMPLETELY UNSAFE TO DRIVE! SPENT OVER $30,000 ON A VEHICLE THAT I CAN'T SAFELY DRIVE.

Mileage: 2,200

I OWN A 2015 JEEP CHEROKEE 4X4 (2.4L/4 CYL). I'VE BEEN HAVING ISSUES WITH THE NEW AUTOMATIC 9-SPEED TRANSMISSION. THE VEHICLE WILL LUNGE FORWARD WHILE DECELERATING AT SPEEDS BETWEEN 20-25 MPH. ONCE THE SPEEDOMETER REACHES 20 MPH, THE RPM'S SPIKE AND VEHICLE ACCELERATES (LUNGES) FORWARD. IN ADDITION WHILE ACCELERATING TO 55-60 MPH THE RPM'S REV AT A HIGHER RATE 3000-3500 RPM RANGE AND WILL NOT CLICK INTO GEAR PROPERLY. I TOOK MY JEEP BACK TO THE DEALER ON 4-25-15 AND AFTER A TEST DRIVE AND DIAGNOSIS THEY DECIDED TO REPLACE THE TRANSMISSION. I RECEIVED MY JEEP BACK ON MONDAY MAY 4TH AND IT STILL HAS THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND I AM CONCERNED ABOUT HITTING ANOTHER CAR WHILE DECELERATING TOWARDS A STOP LIGHT OR STOP SIGN. AS SOON AS THE JEEP HITS 20 MPH, THE RPM'S SPIKE AND CAR WANTS TO GO FASTER. *TR

Mileage: 2,500

WHEN BRAKES ARE PRESSED THE ENGINE REVS UP, AND JERKS, THE RPMS SHOT UP, THEN PLUMMET, AND THE POWER SURGES, AND YOU FEEL THE CAR STRUGGLE TO FIND THE CORRECT GEAR. SERVICE ENGINE LIGHT ON, CANNOT BE RESET BY DEALER WHEN AT A STOP AND GOING UP INCLINE, NO POWER AT ALL MAY 1. 2015 BROUGHT TO DEALER. HOOKED UP TO COMPUTER, AN HOUR LATER DEALER RETURNS TELLING THAT THE VEHICLE NEEDS PARTS. THEY ARE BACK ORDERED. WE ARE SENT HOME WITH A UNSAFE VEHICLE TOLD TO COME BACK IN FOUR WEEKS. *TR

Mileage: 5,000

I HAD THE VEHICLE AT THE DEALER TO HAVE THE TRANSMISSION REPROGRAMMED AS PER THEIR RECALL AND AFTER PICKING IT UP I WAS DRIVING HOME AND MAKING A LEFT TURN AT A BUSY INTERSECTION AND PUSHED ON THE GAS AND THERE WAS NO RESPONSE FROM THE VEHICLE LIKE THE TRANSMISSION WAS IN A HIGH GEAR AND HAD NOT SHIFTED DOWN. THE LIGHT TURNED RED AND THE ONLY WAY TO GET THE CAR TO RESPOND WAS TO FLOOR IT AND THE IT SHIFTED REALLY HARD AND TOOK OFF. IT HAPPENED TWO MORE TIMES IN THE NEXT TWO WEEKS AND WE HAVE TAKEN TO THE DEALER AGAIN AND THEY DID ANOTHER REPROGRAM ON IT AND NOW IT HAS A BAD LAG TIME WHEN YOU HAVE TO SHIFT IT ALL THE WAY DOWN SUCH AS TO PASS A CAR. THE DEALERSHIP ADMITTED THAT JEEP WAS HAVING ISSUES AND THAT HE HAD ANOTHER CAR IDENTICAL TO MINE COMING INTO THE SHOP THAT DAY. PEOPLE ARE GOING TO GET KILLED WITH THESE TRANSMISSION ISSUES. I AM AN AUTOMOTIVE TECHNICIAN FOR 40 YEARS AND DRIVING MY OWN CAR SCARES ME REAL BAD. WE BOUGHT THIS CAR BECAUSE WE LIVE IN A SNOWY CLIMATE AND I WANTED MY WIFE TO HAVE THE BEST FOUR WHEELER AVAILABLE. THE DEALER SAID THAT CHRYSLER HAS FIVE MEN WORKING ON THIS PROGRAMMING ISSUE AND I THINK THEY SHOULD HAVE A HUNDRED. PEOPLE ARE GOING TO DYE AND THIS PROBLEM IS ALL OVER THE INTERNET. I HOPE THAT THIS WILL RESOLVE FASTER THAN THE TOYOTA ISSUES THAT KILLED A LOT OF PEOPLE AND INJURED MANY MORE. *TR

Mileage: 3,640

TRANSMISSION FAILED TO ENGAGE, CAR WOULD NOT ACCELERATE, NARROWLY AVOIDED ACCIDENT. *TR

Mileage: 2,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH AND MAKING A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500. THE VIN WAS NOT AVAILABLE.

Mileage: 1,500

JEEP PERFORMED A RECALL ON TCM/PCM FOR THE 9 SPEED TRANSMISSION. NOW AT LOW SPEEDS 2-5MPH IN AN INTERSECTION OR FROM A STOP SIGN, OR SLOW DOWN ON RAILROAD TRACKS THE CAR WILL NOT MOVE EVEN WITH THE GAS PEDAL TO THE FLOOR, UP TO A 5 SECOND DELAY. WE WERE IN AN INTERSECTION, THE LIGHT CHANGED AND CARS WERE ONCOMING, AFTER HITTING THE GAS PEDAL THE CAR JUST SAT THERE, THIS HAS HAPPENED MULTIPLE TIMES AND WE WERE ALMOST HIT. TOOK IT BACK AND IT WAS REPROGRAMMED. STILL HAS THE SAME DELAY, TAKING IT BACK FOR THE 3RD TIME. IF YOU DO A ROLLING STOP AND START OUT INTO THE INTERSECTION THE CAR REFUSES TO MOVE, THE ENGINE IS RUNNING, BUT NO RESPONSE FROM THE JEEP. WE ARE AFRAID WE WILL GET STUCK IN AN INTERSECTION OR RAILROAD TRACK AND GET KILLED! THE JEEP ONLY HAS 4000 MILES ON IT. IF YOUR JEEP IS RUNNING FINE...DO NOT LET THEM REPROGRAM THE TRANSMISSION!!! *TR

Mileage: 4,069

1 DAY AFTER PURCHASING THE VEHICLE (JEEP CHEROKEE TRAILHAWK) WHILE TURNING INTO TRAFFIC, THE VEHICLE SHUT DOWN AND LOST ALL ENGINE AND STEERING AND WAS COMPLETELY DISABLED IN ONCOMING TRAFFIC. THE TRANSMISSION CHECK ENGINE LIGHT, PARKING BRAKE WARNING, AND LOSS OF 4-WHEEL DRIVE WARNINGS ALL CAME ON. THE VEHICLE WAS COMPLETELY IMMOBILE AND HIGHLY UNSAFE TO DRIVE. CHRYSLER/JEEP HAS ADVISED THEY DON'T KNOW EXACTLY WHAT IS CAUSING THE PROBLEM AND HAVE OFFERED SEVERAL FIXES, BUT THEY CAN NOT GUARANTEE ANY OF THEM WILL FIX THE SAFETY ISSUE. *TR

Mileage: 60

10NOV14 RETURNED THE CAR TO THE DEALER FOR P56 RECALL.24NOV14 MIL TURNED ON WHILE DRIVING W/ 1099 MILES. RETURNED CAR TO A DEALER IN THOUSAND OAKS.TECH RESETS MIL & ERASED CODES. 4MAR15 MIL TURNED-ON AGAIN W/ 4375 MILES ON THE CAR. I WAS DRIVING IT ON THE FREEWAY THEN IT STARTS TO LUNGE & SKIP GEAR, DEPRESSED THE ACCELERATION PEDAL & WOULDNT ACCELERATE & WAS BLESSED I DIDNT GET INTO AN ACCIDENT & MADE IT HOME SAFE.TRANS TEMP REACHED OVER 258 DEG, DOESNT ACCELERATE PROPERLY & LUNGES ALL THE TIME.EVERYTIME THE GEAR IS SHIFTED IT TAKES 5 SEC TO ENGAGE & LUNGES AGAIN W/ VERY LOUD KNOCKING SOUND AFTER IT ENGAGES.ERROR CODES SHOWED UP ON THE READER: U1504 INTAKE CONTROL MODULE MAL, P061B INTERNAL CONTROL MODULE CALCULATION PERFORMNCE, U0140 LOST COMM W/ BODY CNTRL MODULE, P07D9, P10A1 ABNORMAL OIL PUMP VOLT/OVRHEAT, & P1DAF.I DIDNT DRIVE THE CAR AFTER THAT & CALLED UP NEAREST DEALER IN VENTURA CA.ADVISOR SCHEDULED AN APPOINTMENT AFTER TELLING THEM WHAT HAPPENED.16MAR15, BROUGHT THE CAR TO THE DEALER IN VENTURA TO HAVE IT INSPECTED W/ THE PROBLEMS THAT I HAVE PROVIDED & LEFT THE CAR W/ 4375 MILES.17MAR15 ADVISOR INFORMED ME THAT TRANNY NEEDS TO BE REPLACE.25MAR15 I CONTACTED JEEP CHAT ONLINE & WAS ASSIGNED A CASE NUMBER.1APR15, RECEIVED THE CAR BACK W/ A NEW TRANNY INSTALLED.4APR15 THE CAR STARTED TO LUNGE AGAIN SLOWING DOWN & TRIES TO ACCELERATE BY ITSELF.SHIFTING OF GEAR TAKES 3 SEC TO ENGAGE, LUNGES & A VERY LOUD KNOCKING SOUND WILL ALSO BE HEARD AGAIN.AIRBAG LIGHT CAME ON & ERROR CODE U0140 SHOWED UP AGAIN.CAR WAS UNUSABLE AGAIN & WASNT SAFE TO DRIVE.SCHEDULED AN APPOINTMENT AGAIN W/ THE DEALER.6APR15, RETURNED THE CAR TO DEALER TO BE INSPECTED W/ PROBLEMS THAT I HAVE MENTIONED W/ 4808 MILES.AS OF TODAY 20APR15, CAR STILL IN THE STATE OF UNUSABLE CONDITION & UNSAFE TO BE DRIVEN.I HAVENT GOT IT BACK FROM THE DEALERSHIP REPAIRS.NO RESOLUTIONS HAVE BEEN MADE YET BY CHRYSLER CO. *TR

Mileage: 1,099

THE VEHICLE IS A 3.2 L ENGINE EQUIPPED WITH STOP/START. WHEN I STOPPED AT A TRAFFIC LIGHT AFTER DRIVING ABOUT 45 MINUTES WITH NO INCIDENTS, THE STOP/START SYSTEM DISABLED. WHILE CONTINUING ONTO THE HIGHWAY THE TRANSMISSION REMAINED IN A LOWER GEAR AND THE TACHOMETER WAS ABOUT 4500 AT 50MPH. IT WAS SHIFTING ERRATICALLY AT THIS POINT. TURNING THE ENGINE OFF RESET IT. IT DROVE NORMALLY FOR 5 MINS THEN THE SAME ISSUE OCCURRED. I WENT TO THE DEALERSHIP THE FOLLOWING DAY AND FOUND I NEED THE 9 SPEED TRANSMISSION REPLACED. *TR

Mileage: 7,750

MY CHEROKEE HAS BEEN HAVING TRANSMISSION PROBLEMS SINCE I BOUGHT IT IN NOVEMBER. AT FIRST I WAS TOLD THAT IT WAS JUST THE TRANSMISSION LEARNING HOW TO SHIFT BUT THEN IT KEPT SHIFTING ROUGHER AND ROUGHER. I BROUGHT IT IN WHEN I GOT THE OIL CHANGED, EXPRESSED MY CONCERNS, THEY DID THE RECALL, THE PROBLEM WASN'T FIXED. THEN THEY RE-CALIBRATED IT AND THAT DIDN'T FIX THE PROBLEM. NEXT THEY REPLACED THE ENTIRE TRANSMISSION, UNFORTUNATELY I'M HAVING THE SAME ISSUES. THE CAR NOW HAS 8,800 MILES AND IT STILL DOESN'T RUN RIGHT. I SPENT 30 THOUSAND ON A VEHICLE AND I HAVE SPENT WEEK AFTER WEEK BACK AND FORTH TO THE DEALERSHIP. I ALSO HAVE FILED A LEMON LAW CLAIM BUT AS USUAL CHRYSLER IS SLOW TO RESPOND. THIS TRANSMISSION SHOULD NEVER HAVE BEEN RELEASED. IT'S NOW AT THE POINT WHERE THE VEHICLE JERKS SEVERELY SOMETIMES WHEN IT SHIFTS. *TR

Mileage: 6,200

AFTER DOING THE JEEP CHEROKEE POWER TRAIN RECALL FOR THE TRANSMISSION MY CAR WOULD ONLY DRIVE FROM A FLAT SURFACE TO A HILL AT 20 MPH AND THEN DRIFT SLOWLY DOWN SPEED WISE. AFTER GETTING TO A FLAT SURFACE I WAS ABLE TO GET THE CAR UP TO A SPEED OF 40 MPH AND THEN LET OFF THE GAS AT WHICH TIME THE CAR STARTED TO GRAB AND SLOW QUICKLY BY 10 MPH AND THE RPMS WENT FROM 4 TO 1 AND THERE WAS A HUGE BANG UNDERNEATH MY CAR. TOOK THE CAR TO GET SERVICED BASED ON THE CHECK ENGINE LIGHT SAYING FOR A START STOP SYSTEM FAILURE (2ND CHECK ENGINE LIGHT FOR THIS PROBLEM). THE DEALER TOLD ME THAT THE NEW RECALL WOULD HAVE TO TAKE TIME ON THE COMPUTER TO READAPT TO DRIVING TENDENCIES OF THE DRIVER ACCORDING TO JEEP BUT WOULD BE HAPPY TO TEST DRIVE IT FOR ME. IN A MATTER OF 30 MINUTES I WAS GIVEN A CALL THAT I HAD A TRANSMISSION FAILURE AND NEEDED A NEW TRANSMISSION. I WAS GIVEN A RENTAL NO OTHER INFORMATION AND SENT ON MY WAY. I THINK TO ONLY HAVE 2600 MILES ON A 2015 JEEP CHEROKEE THAT I BOUGHT IN NOVEMBER IS A SHAME AND JEEP AND CHRYSLER SHOULD BE ASHAMED. TALKING ABOUT A $30,000 CAR TO HAVE TO HAVE A NEW TRANSMISSION INSTALLED AT ONLY 2600 MILES MAKES ME WORRIED WHEN MY BUMPER TO NUMBER EXPIRES WHAT COULD I HAVE TO REPLACE TO KEEP IT ON THE ROAD. *TR

Mileage: 2,650

THE SERVICE TRANSMISSION MESSAGE APPEARED ON THE DASH INFORMATION SCREEN. I WAS ON A HIGHWAY, DRIVING 60 MPH. IT FELT AS THOUGH THE CAR WAS SLOWING DOWN AND UNRESPONSIVE TO MY ATTEMPT TO ACCELERATE. ONCE I EXITED THE HIGHWAY, THE CAR DIDN'T RESPOND TO ATTEMPTS TO ACCELERATE WHEN LIGHT TURNED GREEN. IT FELT AS THOUGH IT WERE COASTING. I CAME TO A STOP AND REQUIRED A TOW TRUCK TO GET THE VEHICLE BACK TO DEALERSHIP SERVICE DEPARTMENT. I WAS LATER TOLD THERE WOULD BE A LIKELIHOOD OF NEEDING A NEW TRANSMISSION. SOMETHING WITH REGARD TO THE 8TH GEAR NOT ENGAGING DUE TO SOME ISSUE WITH THE SOLENOID. THAT ISSUE IS WHAT CAUSED THE GEAR TO NOT ENGAGE. ACCORDING TO THE PRE-ASSESSMENT BY THE SERVICE DEPARTMENT. THE SERVICE ADVISOR INDICATED THIS WAS A FAILURE THAT JEEP IS FAMILIAR WITH. PRIOR TO TODAY, I HAD EXPERIENCED A SENSATION OF THE VEHICLE TRYING TO ACCELERATE WHEN THE GAS PEDDLE WASN'T BRING DEPRESSED. WHEN ATTEMPTING TO DECELERATE, IT WOULD ATTEMPT TO LUNGE FORWARD AGAINST MY ATTEMPTS TO BRAKE. *TR

Mileage: 3,445

TOOK VEHICLE IN FOR ,QUOTED FROM NOTICE, " FCA US SPOKESWOMAN SAID THE TRANSMISSION SOFTWARE REFLASH IS "INTENDED TO KEEP THE VEHICLE PERFORMING AS INTENDED, AND TO PREVENT DURABILITY ISSUES FROM OCCURRING IN THE FUTURE." I SCHEDULED THIS FOR THE NEXT WEEK WHEN I GOT THIS NOTICE IN THE MAIL. REFLASH DID NOT TAKE UNTIL SECOND TRY I WAS TOLD AND EVERYTHING CHECKED OUT OK. LEFT DEALERSHIP,GOT A MILE DOWN THE ROAD AND RPMS SHOT UP, STARTED LOOSING ACCELERATION AND CHECK ENGINE LIGHT CAME ON. IM TRYING TO KEEP FROM GETTING IN A ACCIDENT WHILE MAKING FIRST AVAILABLE U TURN TO LIMP BACK TO DEALER. THEY HOOK EVALUATION PROGRAMMING UP AND COME BACK AND TELL ME MY TRANSMISSION NEEDS TO BE REPLACED. THE "TRIP CODES" SHOULD HAVE GONE OFF WHEN THEY WERE DONE BUT DID NOT. IT HUNG ON LONG ENOUGH FOR ME TO GET ON THE ROAD WITH IT. *TR

Mileage: 3,010

I BOUGHT MY 2015 CHEROKEE LIMITED IN DECEMBER 2014. IT HAS A VERY ROUGH RIDE WITH JERKING MOVEMENTS AS IT SHIFTS GEARS.(OR ATTEMPTS TO SHIFT GEARS).AS YOU ARE BRAKING THE VEHICLE ACCELERATES WHICH HAS ALMOST CAUSED ME TO REAR END THE VEHICLE IN FRONT OF ME MANY TIMES. I HAD TO LEARN HOW TO DRIVE TO ANTICIPATE THIS INEFFICIENT AND DANGEROUS SUV. AS I WAS ACCELERATING ON THE HIGHWAY TO PASS, THE CAR JUST PAUSED WITHOUT ANY ACCELERATION AND THEN JERKED AND KICKED IN. I NEVER KNOW WHAT THIS VEHICLE WILL DO AND IT IS PAINFUL TO DRIVE WITH THIS NEW TRANSMISSION THAT TURNS OFF AFTER BRAKING AND THEN SLUGGISHLY ACCELERATES. I HAVE TAKEN THE VEHICLE IN FOR THE SOFTWARE UPDATE ON APRIL 3, 2015 AND TOLD THAT I NEED A NEW TRANSMISSION. I AM IN THE PROCESS OF WAITING NOW. THIS TRANSMISSION IS UNSAFE AND DANGEROUS AND JEEP NEEDS TO TAKE RESPONSIBILITY NOW BEFORE MORE INCIDENTS AND CASUALTIES EXIST. *TR

TRANSMISSION SHIFTS UNEXPECTEDLY. FRONT END WOBBLE IN LOW GEARS, SHIFT INTO DRIVE AND GOES INTO REVERSE, ALL AROUND JUNK. *TR

Mileage: 7,900

I HAD RECENTLY BOUGHT A BRAND NEW 2015 JEEP CHEROKEE AND IMMEDIATELY STARTED NOTICING TRANSMISSION PROBLEMS. IT SHIFTS VERY HARD AND IT JERKS VERY HARD. IT ALSO SEEMS TO HAVE PROBLEMS SHIFTING WHILE GOING UP HILLS AND PROBLEMS DOWN SHIFTING. TOOK IT TO THE DEALER YESTERDAY THEY DID A SOFTWARE UPDATE BUT IT DIDN'T SEEM TO HELP. *TR

Mileage: 300

200 MILES FROM HOME, I WAS ASCENDING AN APPROXIMATELY 8 MILE, 2 LANE,15 DEGREE HILL. AT ABOUT 5 MILES UP THE HILL I TRIED TO PASS A DOUBLE SEMI PROCEEDING UP HILL AT LESS THEN 10 MPH. I PUSHED DOWN ON THE GAS, AND GOT HALF THE WAY AROUND THE TRUCK, AND THE ENGINE SHUT DOWN, LEAVING ME ON THE WRONG SIDE OF THE ROAD WITHOUT POWER STEERING OR BRAKES. I HAD NO PLACE TO GO, AND I COULD NOW SEE ONCOMING TRAFFIC COMING DIRECTLY AT ME. WITH THE GEAR LEVER IN DRIVE, THERE IS NO EMERGENCY OR PARKING BRAKE, AS IT IS ELECTRONIC, AND WITH THE CAR MOVING, YOU CANNOT ACCESS THE PARK POSITION. I WAS STANDING ON THE BRAKES, BUT GETTING ALMOST NO REACTION. FINALLY, I GOT BEHIND THE TRUCK, I STOOD ON THE BRAKES AND GOT AS FAR RIGHT AS POSSIBLE, AND GOT THE CAR TO STOP. WHEN I LOOKED DOWN AT THE DASH, A WARNING MESSAGE INFORMED ME THAT THE TRANSMISSION HAD OVERHEATED. THIS APPARENTLY IS WHAT TRIGGERED THE ENGINE TO SHUT DOWN. INCREDIBLY DANGEROUS AND STUPID ENGINEERING. KILL THE OCCUPANTS, SAVE THE TRANSMISSION. I WAS BLOCKING THE RIGHT LANE BUT HAD TO SIT THERE FOR 30 MINUTES UNTIL THE TRANSMISSION CAME BACK TO OPERATING TEMP. STARTED THE CAR AND PROCEEDED UP HILL. NO POSSIBLE PLACE TO TURN AROUND. WITHIN 5 MINUTES, THE TRANSMISSION TEMP. WAS GETTING CRITICALLY HOT, FOUND A PULL OFF AND CALLED ROADSIDE ASSISTANCE. AT DEALER 5 HOURS LATER. THEY SAID THEY COULD FIX CAR BY RECALIBRATING THE COMPUTER CONTROL TO TRANSMISSION. THEY DID THE WORK THE NEXT DAY. THE TRANSMISSION OVERHEATED AGAIN WITHIN 5 MILES OF A TEST RIDE. THE DEALER SHIP CLOSED AT 2 PM AND LEFT ME STANDING THERE. COST OVER $600 FOR HOTEL AND TAXI RIDE HOME. THE SELLING DEALER TRUCKED THE JEEP BACK TO THE DEALERSHIP FOR REPAIR. DIAGNOSED THE PROBLEM, AS A DEFECTIVELY MANUFACTURED TRANSMISSION AND AGREED TO REPLACE THE TRANSMISSION. A MONTH LATER, I GOT THE CAR BACK. THIS IS A VERY DANGEROUS CAR. *TR

Mileage: 1,600

I HAD JUST DESCENDED IN CENTER CITY HEAVILY CONGESTED TRAFFIC FROM THE ENTRANCE PASS. ABOUT A 2000 FOOT DECENT. I WAS ENTERING A TRAFFIC CIRCLE AND SLOWED FOR TRAFFIC, PUSHING DOWN ON THE BRAKE PEDAL, IT KICKED BACK AT ME WITH SUBSTANTIAL FORCE. THE PEDAL THE WENT TO THE FLOOR BOARD. I HAD NO BRAKES, AND DROVE INTO THE CURB TO STOP THE CAR. THE JEEP HAS NO EMERGENCY BRAKE SYSTEM ONLY AN ELECTRONIC PARK BRAKE. I FOUND THE SAME PROBLEM 2 MONTHS BEFORE ( AT 1200 MILES) WHEN THE TRANSMISSION OVERHEATED AND SHUT DOWN ALL POWER, AND LEFT ME WITH NO STEERING OR BRAKES ON A NARROW MOUNTAIN ROAD, AND ALMOST GO ME KILLED.( DIAGNOSED BY REPAIRING DEALER AS A "DEFECTIVELY MANUFACTURED TRANSMISSION" AND REPLACED IT). I HAD JEEP TOWED TO NEAREST DEALER. HE COULD DO NOTHING FOR THAT DAY. CALLED,NEXT DAY, HE SAID THE PROBLEM WAS A "DEFECTIVE POWER BRAKE BOOSTER", MAYBE HAVE THE PART AND REPAIR DONE IN A WEEK. SECOND TIME HOTEL AND CAB HOME ( NOW AT $800) ON ME. BIG TOO BAD, NOTHING WE CAN DO FROM CHRYSLER. THE REPAIRING DEALER RETURNED THE JEEP ON 27TH. SELLING DEALER CALLED TO SAY ALL WAS PERFECT.PICKED UP AND DROVE 50 MILES THE TRANSMISSION BEGAN TO HOWL LIKE A BANCHEE. DEALER DIAGNOSED PROBLEM AS A " DEFECTIVE TRANSMISSION MOUNT". SAME DEALER JUST REPLACE THE TRANSMISSION 2 MONTHS AGO. STILL WAITING FOR CAR TO BE REPAIRED AND RETURNED. THE 2015 JEEP CHEROKEE IS A DANGEROUS AND LIFE THREATENING ENGINEERED VEHICLE. CHRYSLER CAN NOT HAVE ANY FORM OF QUALITY CONTROL, IF 3 MAJOR COMPONENTS FAIL WITHIN 2600 MILES AS "DEFECTIVELY MANUFACTURED". THE ZF 9 SPEED TRANSMISSION IS A DISASTER AND CAUSING PROBLEMS EVERYWHERE. THE CHRYSLER CORPORATION AND DEALER NETWORK IS CORRUPT, NON TRUSTWORTHY, UNTRUTHFULLY, AND NONCAREING FROM THE TOP DOWN. I WOULD NEVER RECOMMEND OR BUY ANYTHING FROM CHRYSLER AGAIN AND WOULD GIVE MOST ANYTHING TO GET MY MONEY BACK. *TR

Mileage: 2,450

WHILE DECELERATING IN DRIVE WITH THE FOOT OFF THE GAS, OR UNDER LIGHT GRADUAL BRAKING, WHEN THE AUTOMATIC TRANSMISSION DOWNSHIFTS AS THE CAR SLOWS BETWEEN 25 AND 20 MPH, ENGINE SPEED INCREASES IN THE LOWER GEAR AND THE CAR ACCELERATES SLIGHTLY.THIS ACCELERATION, WITH THE FOOT OFF THE GAS AND WHEN ONE EXPECTS THE CAR TO BE SLOWING DOWN, THOUGH RELATIVELY MILD, IS NONETHELESS DISCONCERTING AND PERHAPS POTENTIALLY DANGEROUS. AN APPOINTMENT WAS MADE WITH THE DEALER FOR MARCH 30 2015. COINCIDENTALLY, BETWEEN THE TIME THE APPOINTMENT WAS MADE AND BEFORE THE APPOINTMENT, THE CUSTOMER RECEIVED A MAILED RECALL NOTICE FROM JEEP REGARDING AN UPGRADE TO SOFTWARE FOR THE NINE-SPEED AUTOMATIC TRANSMISSION. ON MARCH 30 THE DEALER ATTEMPTED THE SOFTWARE UPGRADE AND REPORTED THAT WHEN THEY TEST DROVE IT, THE TRANSMISSION THEN WOULD NOT FUNCTION PROPERLY, AND THE CAR WOULD ONLY OPERATE IN "LIMP" MODE. THE CUSTOMER WAS GIVEN A RENTAL CAR. THE NEXT DAY, ON MARCH 31, 2015 THE DEALER NOTIFIED THE CUSTOMER THAT CONSULTATION WITH JEEP AND FURTHER DIAGNOSTICS INDICATED TWO LOCKING RINGS HAD BROKEN OR MALFUNCTIONED INSIDE THE TRANSMISSION, AND THEY WERE INSTALLING A NEW TRANSMISSION. THE CUSTOMER ALSO RECEIVED A RECORDED MESSAGE TELEPHONE CALL FROM JEEP ON MARCH 31, ASKING THE CUSTOMER TO BRING THE CAR IN FOR A TRANSMISSION SOFTWARE UPGRADE. THE NEW TRANSMISSION IS BEING INSTALLED. *TR

Mileage: 3,400

I HAVE EXPERIENCED VIOLENT CRASHING NOISES/FEELINGS UNDER CERTAIN CONDITIONS WHILE DRIVING MY V6 CHEROKEE TRAILHAWK. I FIRST EXPERIENCED IT AT AROUND 1000 MILES, THEN AGAIN THIS MORNING WHEN I WAS ABLE TO REPEAT IT. I GOT A VIOLENT CRASH AND LURCH, WHEN I ACCELERATED, LET OFF, ACCELERATED AGAIN, LET OFF, AND APPLY NORMAL THROTTLE TO MAINTAIN SPEED. THIS CAN BE A COMMON OCCURRENCE, TURNING INTO TRAFFIC OR MANEUVERING AROUND OTHER VEHICLES. I WAS ABLE TO REPEAT IT OVER AND OVER AGAIN, BY SIMPLY DOING A HARD ACCELERATION FROM STOP, LETTING OFF THE GAS, AND THEN HARD ACCELERATION AGAIN, AND THEN APPLYING NORMAL THROTTLE INPUT. RPMS GO WILD, SOMETIMES GET UP TO 6000, AND IT SMASHES INTO 4TH GEAR. IT'S STARTLING AND I HAVE MINIMAL CONTROL OVER VEHICLE SPEED WHILE IT'S DOING THIS. I ALSO GET ROUGH SHIFTS AND OVERALL I'M VERY UNEASY ABOUT THE RELIABILITY OF THIS CAR. *TR

Mileage: 3,750

PURCHASED NEW 2015 CHEROKEE TRAILHAWK, LATE NOVEMBER 2014. IN FEBRUARY, PER CHRYSLER, DEALER REPROGRAMMED MODULE IN TRANSMISSION, HAD MY VEHICLE A FULL DAY (8 HOURS ) IN ORDER TO PERFORM THIS SERVICE. AFTER THAT, TRANSMISSION STARTED ACTING UP, HARD SHIFTING AT LOW SPEEDS, SLIPPING, WOULD CATCH AND SPIN THE TIRES, DOESN'T SEEM TO DOWNSHIFT AT APPROPRIATE SPEEDS, EVEN ROLLED BACKWARDS ON A SLIGHT INCLINE WHEN IN DRIVE. TOOK BACK FOR SERVICE, SUPPOSEDLY REPROGRAMMED AGAIN 2 TIMES, BUT SAID THEY COULDN'T DO ANYTHING ELSE AS NO "CODES" HAD COME UP. THAT WAS 5 MORE HOURS IN SHOP. NOTHING CHANGED, TOOK TRUCK BACK IN ON 3/19/2015. THIS TIME THEY KEPT MY TRUCK FOR 3 DAYS, FILED A CLAIM WITH CHRYSLER, WHO SUPPOSEDLY TOLD THEM TO GREASE THE ELECTRICAL FITTINGS ON THE TRANSMISSION, SAYING THAT WOULD FIX THE PROBLEM. OBVIOUSLY MORE THAN THAT, OR TRUCK WOULDN'T HAVE BEEN THERE THAT LONG. DROVE TRUCK AWAY ONLY TO HAVE THE SAME PROBLEMS ALL OVER AGAIN. NOW WHAT TO DO? DID RESEARCH ONLY TO FIND OUT CHRYSLER HAS HAD AND CONTINUES TO HAVE NOTHING BUT PROBLEMS WITH THIS TRANSMISSION SINCE ITS INCEPTION IN 2013. SOMETHING NEEDS TO BE DONE ABOUT THIS, AS OF NOW I DON'T KNOW WHAT TO DO, OR COURSE OF ACTION TO TAKE. IT OBVIOUSLY DOESN'T DO ANY GOOD TO TAKE IN FOR SERVICE, AS NOTHING CHANGES, NOT TO MENTION THE TIME AND TROUBLE IT TAKES ( THEY HAVE HAD MY VEHICLE FOR AT LEAST 37 WORKING HOURS NOW ) IT APPEARS THAT CHRYSLER INTENDS TO DO NOTHING TO FIX THE PROBLEM, AND THAT IS NOT RIGHT! IT'S A SHAME TO HAVE A NEW VEHICLE WITH 7000 MILES ON IT THAT DRIVES AS IF IT WAS 10 YEARS OLD. THE GOVERNMENT NEEDS TO LOOK INTO THIS MATTER AND HOLD CHRYSLER ACCOUNTABLE FOR THIS DEFECT. *TR

Mileage: 5,050

THE TRANSMISSION WHICH IS 9 SPEED/AUTOMATIC (6 CYLINDER) FEELS LIKE IT GRINDS TO CHANGE AND IT JERKS QUICKLY WHEN IT DOES. THE RPM'S ALSO GO VERY HIGH AS TO SUGGEST THE GEARS ARE STICKING, NOT SHIFTING. I DRIVE ONLY 9 MILES EACH WAY TO WORK AND I AM TOTALLY FRUSTRATED BY THE TIME I GET THERE. THE CAR HAS ONLY 1400 MILES. PLEASE, HELP. *TR

Mileage: 1,000

STARTED THE CAR AND SEVERAL WARNING LIGHTS WERE ON CHECK TRANSMISSION, SERVICE PARKING BRAKE CALLED THE DEALER & WERE TOLD IT WAS SAFE TO DRIVE AS LONG AS THE LIGHTS WERE NOT BLINKING.LIGHTS WERE NOT BLINKING DROVE TOWARD THE CLOSEST DEALER (WE WERE ON VACATION) WE WERE TOLD BY THE DEALER THE CAR MAY RESET ITSELF AND AFTER A FEW MINUTES OF DRIVING LIGHTS WENT OUT #2INCIDENT - JAN 7, 2015 STOPPED AT A LIGHT AND CHECK TRANSMISSION, SERVICE PARKING BRAKE CAME ON AGAIN, RPM 'S WERE HIGH BUT THE CAR WOULD ACCELERATE SLOWLY CALLED THE DEALER AND DROVE IT IN. TWO DAYS LATER WILL DRIVING THE CAR WARNING LIGHTS COME ON THE CAR CUTS OUT ON ME IT HAS POWER BUT THE CAR WILL NOT ACCELERATE. COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND ON THE LIGHTS WERE STILL ON THE CAR WAS ABLE TO ACCELERATE. PULLED INTO A PARKING LOT. AFTER AN HOUR I STARTED THE CAR, THE CHECK ENGINE LIGHT WAS ON SO I PROCEEDED HOME. AT A LIGHT THE CAR LUNGED FORWARD ( I HAD MY FOOT ON THE BRAKE) THE CAR WOULD NOT ACCELERATE. AFTER TURNING THE CAR OFF AND THEN ON THE CAR STILL HAD IT WARNING LIGHTS ON THE RPM'S WERE HIGH AND THE CAR WOULD NOT ACCELERATE PROPERLY. I WAS TOLD THERE WERE PROGRAM ERRORS AND THE CAR WAS FIXED. MARCH 17 THE CAR STARTS MAKING A HUMMING SOUND. MARCH 18 ON THE WAY TO THE DEALER I STOPPED AT IN INTERSECTION STARTED TO ACCELERATE AND ALL THE LIGHTS CAME ON AND THE CAR JUST CUT OUT ON ME. I WAS STRANDED IN AN INTERSECTION. CALLED THE DEALER WHO TOLD ME TO TURN IT OFF THEN ON, WHICH I DID THE CAR MOVED SLIGHTLY RPM'S WERE HIGH, CAR WAS NOT ACCELERATING PROPERLY. THE CAR VIOLENTLY JERKED WHEN I ENGAGED INTO PARK OR DRIVE. .I WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD. CAR IS AT THE DEALER AND HAS BEEN THERE FOR 8 DAYS. I FEEL THE CAR IS UNSAFE TO DRIVE AND I AM FRIGHTENED FOR MY SAFETY AND MY FAMILY.UNDER OHIO LAW IT HAS MET THE STANDARDS OF THE LEMON LAW. *TR

Mileage: 1,000

MY 2015, BRAND NEW JEEP HAS BEEN ACTING SLUGGISH, WITH A DELAY IN SHIFTING, POOR HIGHWAY PICKUP FOR A FEW WEEKS. MY 17 YEAR OLD DAUGHTER DROVE IT A LONG DISTANCE AND COMPLAINED OF SIMILAR ISSUES. WHILE DRIVING TO MEET A FRIEND THE CAR BEGAN TO LOOSE POWER ON THE HIGHWAY, THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS. I MANAGED TO COAST TO AN EXIT RAMP WHERE I WAS UNABLE TO DRIVE THE CAR. THE ENGINE WAS RUNNING BUT WOULD NOT MOVE. I HAD THE CAR TOWED TO THE NEAREST DEALER AND IT HAS BEEN 3 DAYS AND THEY STILL CANNOT DIAGNOSIS THE PROBLEM OTHER THAN SAYING IT IS TRANSMISSION RELATED. THEY RAN THE SOFTWARE UPDATE BUT STILL EXPERIENCE THE SAME PROBLEM. THIS IS AN EXTREMELY DANGEROUS AND I WAS FORTUNATE TO BE IN A SAFE AREA, DURING THE DAY WHEN THIS OCCURRED. *TR

Mileage: 5,000

AFTER 8 PRIOR SERVICE VISITS IN THE ABOUT 3 MOS I HAD OWNED MY JEEP, I HAD TO HAVE MY TRANSMISSION REPLACED DUE TO UNINTENDED ACCELERATION, SURGES/LUNGING WHEN BRAKING, RPM SPIKES AND CHECK ENGINE LIGHT COMING ON. DURING THE REPLACEMENT OF MY TRANSMISSION, CHRYSLER CAME OUT WITH AN TRANSMISSION FLASH UPDATE TO THE JEEP AND IT WAS APPLIED TO MY NEW TRANSMISSION. AS I GOT TO DRIVE THE JEEP WITH THE NEW TRANSMISSION, I STARTED TO FIND ISSUES WHERE I WOULD PRESS THE GAS AND THE JEEP WOULD DRIFT FORWARD BEFORE IT WOULD ENGAGE IN GEAR. IT CAUSED A COUPLE CLOSE CALLS OF PANIC WHEN I REALIZED THERE WAS CARS GETTING CLOSE TO ME. I WAS ALSO EXPERIENCING LACK OF PICK UP AFTER I ACCELERATED TO AT LEAST 3RD GEAR AND THEN SLOWED DOWN. IT WAS VERY DIFFICULT TO MAKE IT UP SMALL HILLS. I THEN REALIZED THE JEEP WAS NOT DOWNSHIFTING FROM 3RD GEAR UNLESS YOU CAME TO A COMPLETE STOP, SO YOU IN ESSENCE ARE STARTING OUT IN 3RD GEAR ON ROLLING STOPS, AND SLOW SPEEDS. THIS HAS CAUSED A SAFETY ISSUE WITH ALMOST BEING REAR ENDED. I HAVE TAKEN THE JEEP IN 3 TIMES WITH THIS COMPLAINT. ON MY 3RD VISIT, I TOOK MY COMPLAINT TO THE DEALER AND RODE WITH A SHOP MANAGER. WHEN WE EXPERIENCED THIS ISSUE, HE STATED THE JEEP WAS DRIVING AS INTENDED. I SAID I DON'T THINK ANYONE IS DESIGNING A TRANSMISSION THAT DOES NOT DOWNSHIFT SO YOU ARE STRUGGLING TO ACCELERATE IN LOW SPEEDS BECAUSE YOU ARE BOGGED DOWN IN 3RD GEAR. I MADE A COMPLAINT WITH MY JEEP CASE MGR. MY JEEP CASE MGR GOT THE REGIONAL MGR INVOLVED AND AFTER WORKING WITH THE DEALER, HE SAID THERE IS NO CHANGE THEY CAN MAKE TO THE TRANSMISSION, IT IS SHIFTING AS DESIGNED I HAD OTHERS WITH JEEPS CHEROKEE'S COMPLAIN ABOUT THE SAME ISSUE. JUST BECAUSE THEY MAY HAVE "DESIGNED" THE TRANS TO NOT SHIFT INTO 2ND GEAR DOES NOT MEAN THAT IT ISNT A SAFETY ISSUE. JEEP WILL NOT ADDRESS THIS OBVIOUS SAFETY ISSUE. *TR

Mileage: 3,400

3RD TIME WHERE LOSS OF POWER & SERVICE TRANSMISSION LIGHT & CHECK ENGINE LIGHT CAME ON. DEALER SERVICE DEPT ADVISED THERE IS A RECALL ON THE TCM & PCM SOFTWARE, THEY DID UPDATE ON FRIDAY & ALSO ADVISED MY JEEP WAS GIVING ERROR P0711-0 CODE WHICH IS TRANSMISSION TEMP SENSOR. THEY DID NOTHING TO ADDRESS THAT, JUST UPDATED SOFTWARE & CLEARED CODES. NEXT DAY WHILE DRIVING, SAME ISSUES & LOSS OF POWER WHICH NEARLY CAUSED AN ACCIDENT IN HEAVY TRAFFIC. ONLY 3500 MILES, BOUGHT BRAND NEW IN OCT, 2014. *TR

Mileage: 3,500

2015 JEEP CHEROKEE PURCHASED 2-24-15 WITH 8 MILES ON IT. TWO DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I WAS TOLD TO CHECK TRANSMISSION. CAR NEEDED BRAND NEW TRANSMISSION AFTER 2 DAYS. TWO WEEKS AGO, THE TIRE PRESSURE LIGHT CAME ON. BACK DRIVER'S SIDE TIRE KEEPS LOSING PRESSURE. ON 3-20-15 COMPUTER WENT OUT. I HAD NO CAMERA, NO RADIO, NO HEAT CONTROLS, NO IPOD PLAYER. *TR

Mileage: 2,100

A FEW WEEKS AFTER I PURCHASED THIS JEEP 2015 CHEROKEE, I NOTICED THAT UPON DECELERATION AND BRAKING, AS THE TRANSMISSION WENT FROM ONE GEAR TO A LOWER GEAR, THE CAR WOULD ACCELERATE IN THE LOWER GEAR, LUNGING THE CAR FORWARD. THOUGH THIS HASN'T CAUSED AN ACCIDENT, I BELIEVE IT COULD IN CERTAIN SITUATIONS. I HAVE TAKEN THE VEHICLE TO THE CHRYSLER DEALERSHIP TWICE NOW. THE FIRST TIME THEY RELOADED THE COMPUTER SOFTWARE; THEY TOLD ME THAT IT HAD THE LATEST SOFTWARE, BUT THEY RELOADED IT JUST TO MAKE SURE THERE WERE NO ISSUES. THE PROBLEMS ACTUALLY GOT WORSE WITH THE RELOADED SOFTWARE. THE TRANSMISSION WILL ALSO "CLUNK" FROM TIME TO TIME WHEN CHANGING GEARS, EVEN WHEN I AM STOPPED AND CHANGE FROM DRIVE TO REVERSE, REVERSE TO PARK, OR DRIVE TO PARK. *TR

Mileage: 500

WHEN BRAKING TO A STOP THE VEHICLE SUDDENLY ACCELERATES LAUNCHING IT FORWARD WITH THE BRAKE APPLIED.THE TRANSMISSION SLAMS INTO 1RST GEAR JUST BEFORE COMING TO A STOP AFTER THAT MAKING THE VEHICLE SLIDE TO A STOP. THE PROBLEM CONTINUED TO GET WORSE. WAS TOLD BY DEALER ON 2/10/ 2015 THAT SURGE WAS INHERENT IN THESE VEHICLES WITH THIS TRANS MISSIONS. THERE ARE NO CHECK ENGINE LIGHTS ON OR WARNING LIGHTS FOR THIS PROBLEM.WE HAVE BEEN PUSHED TROUGH INTERSECTIONS IN FRONT OF LOGGING TRUCKS AND NARROWLY MISSED GETTING HIT ,THE LAST TIME WE HIT A SNOW BANK ACROSS THE ROAD AT A 3 WAY STOP AND DAMAGED THE FRONT SPOILER WHEN WE BOUNCED OFF. THE 2ND PROBLEM IS THE COMPLETE LOSS OF POWER WITH THE ENGINE RUNNING,IT WILL STOP GOING FORWARD AT ANY SPEED AND WILL NOT ACCELERATE EVEN TO THE FLOOR. THE ENGINE REMAINS RUNNING BUT THERE IS NO GO.THE ONLY WAY TO GET GOING IS TO STOP,TURN OFF IGNITION AND RESTART. THEN IT WILL ONLY GO A FEW MILES AND DO IT AGAIN.THE SERVICE TRANSMISSION LIGHT COME ON WHEN THIS HAPPENS.WE LOST POWER AT AN OFF/ ENTRANCE RAMP ON THE FREEWAY AND COULD NOT GET OUT OF THE WAY ON AN OVERPASS WITH NO SHOULDER AS IT WAS BANKED WITH SNOW.AGAIN WE NARROWLY MISSED BY LARGE TRUCKS AND OTHER VEHICLES. THAT WAS THE FIRST TIME THIS PROBLEM STARTED AND FOUND OUT YOU HAVE TO SHUT THE VEHICLE OFF TO REGAIN POWER,BUT THAT ONLY LAST FOR 10 MINUTES OF DRIVING TILL IT DOES IT AGAIN.THE VEHICLE WAS TAKEN TO DON'S AUTO CLINIC IN CADILLAC MICHIGAN MARCH 2ND, THEY CALLED AND DID A COMPUTER RECALL UP DATE AND TOOK IT FOR A TEST DRIVE AND IT LAUNCHED THE TECH THROUGH AN INTERSECTION ALSO . THERE WERE NO CODES FOR THE INCIDENT AND THEY HAVE CONTACTED CHRYSLER ABOUT THE PROBLEM. I TOLD THE VEHICLE IS DANGEROUS AND CAN NOT BE DROVE SAFELY. THE LAST INCIDENT HAPPENED ON 3/1/2015. *TR

Mileage: 7,700

TL*THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DECELERATING IN ORDER TO COME TO A STOP, THE VEHICLE WOULD EXPERIENCE UNINTENDED ACCELERATION AND LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE TRANSMISSION SOFTWARE WAS UPDATED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE TRANSMISSION A SECOND TIME AND UPDATED THE SOFTWARE BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 300.

Mileage: 300

AFTER A SIMPLE FIRST REQUIRED SERVICE OF AN OIL CHANGE, THE ENGINE LIGHT CAME ON. WE LEARNED THAT THIS ENGINE LIGHT COMING ON WAS THE RESULT OF THE DEALERSHIP SERVICE DEPARTMENT PERFORMING A RECALL CAMPAIGN SERVICE TO REPROGRAM THE TRANSMISSION AND POWERTRAIN CONTROL MODULES. THE CAMPAIGN TO REPROGRAM THE TRANSMISSION CONTROL MODULES WAS COMPLETED, WITHOUT OUR KNOWLEDGE, DURING THE TIME THE VEHICLE WAS IN FOR THE OIL CHANGE. THE VEHICLE WAS BROUGHT BACK TO THE DEALERSHIP TWICE MORE IN TWO DAYS TO "FIGURE OUT" WHY THE ENGINE LIGHT WAS COMING ON. THE DEALER IS NOW REPLACING THE ENTIRE TRANSMISSION. *TR

Mileage: 3,516

2015 JEEP CHEROKEE 2.4L. JEEP HAS LESS THAN 200 MILES. CAR WAS BROUGHT IN FOR SERVICE DUE TO SUDDEN ACCELERATION WHILE DECELERATING AT APPROXIMATELY 25 MPH. CAR WOULD SLIGHTLY ACCELERATE AND THE RPM'S WOULD JUMP FROM AROUND 1400 TO 2000 WITHOUT MY FOOT ON THE GAS PEDAL. DEALER SERVICE DEPARTMENT HAD THE CAR FOR 1.5 DAYS AND SAID THAT I HAD THE MOST RECENT "FLASH" AFTER DRIVING OFF THE LOT THE ISSUE STILL EXISTS. CAR WILL LUNGE/ACCELERATE AND RPM'S JUMP WHILE DECELERATING AND FOOT IS OFF THE GAS PEDAL. *TR

Mileage: 189

2015 JEEP CHEROKEE LATITUDE. FWD 2.4L ENGINE. CAR SHIFTED EXTREMELY HARD AT LOW SPEEDS/GEARS. CAR WOULD LUNGE AND ACCELERATE WHILE CAR WAS DECELERATING. ACCELERATION AND LUNGING/SHIFTING WAS OCCURRING WHILE FOOT WAS OFF THE GAS PEDAL. *TR

Mileage: 130

IT APPEARS I'VE GOTTEN THE TRANSMISSION BUG THAT SEEMS TO BE GOING AROUND. ONE MONTH OLD 2015 TRAILHAWK V6 AUTOMATIC WITH 738 MILES ON IT. STARTED THE CAR(2-7-2015) AND NOTIFICATION CAME ON DASHBOARD THAT READ, "SERVICE TRANSMISSION," "4WD DEACTIVATED," "REMOTE START DEACTIVATED,' "AND PUT CAR INTO PARK THEN SHIFT TO DESIRED GEAR." I MANAGED TO GET THE JEEP ROLLING AND DROVE DIRECTLY TO DEALERSHIP. I TALKED TO THE SERVICE REP THIS MORNING(2-9-2015), AND BEFORE HE COULD SAY ANYTHING, I TOLD HIM IT WAS THE TCM. HE ACTUALLY LAUGHED BECAUSE I KNEW EVERY PROBLEM. I GUESS BEST CASE SCENARIO IS THAT THE RESET WORKS. IF NOT I'M SURE THERE WILL BE A TCM REPLACEMENT. WORST CASE SCENARIO IS THE TRANSMISSION NEEDS TO BE REPLACED, AND AT THAT POINT, THEY CAN KEEP IT. *TR

Mileage: 738

I BOUGHT MY JEEP ONE MONTH AGO. RECENTLY I NOTICED THAT ENGINE REVS UP AND ACCELERATES BY ITSELF AS I AM TRYING TO STOP. I HAVE TO CONTROL THIS BY PRESSING THE BREAK A LITTLE HARDER. I AM AFRAID I WILL REAR END ANOTHER CAR. I HAD NO IDEA THIS PROBLEM WAS SO COMMON. NOW I WISH I HADN'T PURCHASED THIS VEHICLE. *JS

Mileage: 1,020

2015 CHEROKEE LATITUDE 4 CYL. HAVE HAD VEHICLE FOR 2 MONTHS, DURING THIS TIME THE TRANSMISSION HAS HAD A MIND OF ITS OWN. ACCELERATING DURING BRAKING, WHICH IN AND OF ITSELF IS EXTREMELY DANGEROUS AS IT HAS HAPPENED WHILE SLOWING TO MAKE A TURN, IF YOU NEED TO TURN AT 10 MPH AND THE CAR ACCELERATES PAST 25 YOU ARE LOOKING AT AN ACCIDENT WAITING TO HAPPEN. LAG IN DOWNSHIFT WHILE TRYING TO ACCELERATE, LOUD UN EXPLAINED CLUNK WHILE PLACING INTO PARK, NUMEROUS ENGINE WARNING LIGHT ACTIVATIONS. CALLED LOCAL DEALER AND WAS INFORMED THAT I NEEDED TO WAIT A FEW DAYS TO SEE IF WARNING LIGHT RESETS ITSELF BEFORE BRINGING IN. THE TRANSMISSION NEVER SEEMS TO ACTUALLY SHIFT INTO 9TH GEAR, WHICH INTURN HAMPERS THE FWY MILEAGE CLAIMS ASSOCIATED WITH THIS VEHICLE. IVE NOTICED THE TRANSMISSION TEMPERATURE EXCEED 240 DEGREES ON NUMEROUS TIMES, THIS CANNOT BE GOOD. I WILL BE TAKING VEHICLE TO DEALER, HOPEFULLY IN AN EFFORT TO GET THIS RESOLVED. WITH ALL OF THE REVIEWS AND PROBLEM, WILL IT TAKE AN UNFORTUNATE FATALITY FOR CHRYSLER TO ACTUALLY RESOLVE THIS, AS IN THE CASE OF THE TOYOTA ACCELERATION PROBLEMS? *TR

Mileage: 4,100

TRANSMISSION DOWN SHIFTS ON DOWNHILL AT TIMES. RPM INCREASES AND VEHICLE SPEEDS UP BEFORE COMPLETING THE DOWN SHIFT. THE TRANS. SHOULD NOT BE DOWN SHIFTING ON ITS OWN IN THIS SITUATION. THIS WILL BE DANGEROUS IN SNOWY CONDITIONS, AS THE SHIFT IS UNEXPECTED. THE TRANS. IS INCONSISTENT ON LEVEL DRIVING. SOMETIMES IT PICKS GEAR 7, OTHER TIMES IT PICKS GEAR 8. THIS AFFECTS GAS MILEAGE AND CANNOT BE OVER RIDDEN BY USING THE MANUAL SHIFT MODE. I AM AT THE MERCY OF THE TRANSMISSION. THE MANUAL SHIFT OVERRIDE IS VIRTUALLY USELESS. I CANNOT OVERRIDE THE GEAR SELECTED. THE INDICATOR SHOW ONLY SHOWS THE SHIFTER ACTIONS. I DOES NOT INDICATE THE GEAR YOU ARE ACTUALLY IN. THE TRANS. DOES NOT RESPOND TO MANUAL SHIFTING PREFERENCES. IT WILL BE DANGEROUS IN WINTER WEATHER WHEN YOU CANNOT DEPEND ON A MANUAL DOWNSHIFT TO MAINTAIN CONTROL OF THE VEHICLE. I AM USED TO OTHER MANUFACTURERS TRANSMISSIONS THAT LOCK IN AND HOLD THE MANUAL GEAR SELECTED. I SUSPECT THAT THERE WILL BE CHEROKEE ACCIDENTS IN WINTER WEATHER DUE TO LOSS OF CONTROL, BECAUSE THE TRANSMISSION EITHER HAS A MIND OF ITS OWN WHICH IS INCONSISTENT, OR BECAUSE MANUAL TRANSMISSION CONTROL IS INEFFECTIVE, AND NONRESPONSIVE. *TR

Mileage: 1,100

THIS 2015 JEEP CHEROKEE LIMITED, WITH V6 ENGINE AND 9 SPEED AUTOMATIC TRANSMISSION, OPERATED SMOOTHLY FOR 750 MILES, BUT THEN SUDDENLY THE TRANSMISSION BEGAN TO DOWNSHIFT VERY ROUGHLY WHEN COASTING TO A STOP OR BRAKING TO A STOP. THE PROBLEM APPEARS TO BE WITH THE SHIFTS BELOW FIFTH GEAR. WHEN COASTING, AS THE DOWNSHIFT TO EITHER 4TH OR 3RD GEAR OCCURS, THE ENGINE REVS AND THE CAR ACTUALLY ACCELERATES BRIEFLY (FOR 1 OR 2 SECONDS) ON ITS OWN. IN HEAVY TRAFFIC, THAT MAKES QUICKLY APPLYING THE BRAKES MANDATORY TO AVOID GETTING TOO CLOSE TO (OR HITTING) THE CAR IN FRONT OF YOU AS THE VEHICLE ACCELERATES. *TR

Mileage: 750

WHEN IDLING AFTER A 20 MINUTE DRIVE, THE "SERVICE TRANSMISSION" WARNING AND THE "CHECK ENGINE LAMP" CAME ON AND WOULDN'T TURN OFF. I MANAGED TO DRIVE SLOWLY HOME - IT WAS ABOUT 20F AND SNOWING - IN A DESERTED AREA. VERY BAD SITUATION. *TR

Mileage: 3,400

CAR HAS ROUGH GEAR CHANGES WHEN DECELERATING. *TR

Mileage: 3,300

CAR LUNGES FORWARD WHEN DECELERATING. NEED TO PRESS HARD ON BRAKE TO CONTROL SPEED. *TR

Mileage: 3,300

THE CHECK ENGINE LIGHT GOES ON AND THE CAR DOES NOT DOWNSHIFT PROPERLY. THE ENGINE REVS UP OVER 2500 RPMS AND THE VEHICLE ACCELERATES ON ITS OWN WHEN APPLYING THE BRAKES AND TRYING TO SLOW DOWN. (LAST NIGHT THE CAR REVVED UP TO 3200 RPMS WHEN COMING TO A STOP.) *TR

Mileage: 4,500

WHEN DRIVING THE VEHICLE, DASH LIGHTS WOULD FLASH AND CHECK ENGINE LIGHT WOULD COME ON. MESSAGES WOULD STATE THE THERE WAS A FAILURE WITH THE START/STOP OR 4X4 OR TRANSMISSION. VEHICLE WOULD NOT ENGAGE ANY GEARS, D (DRIVE) INDICATE WOULD BE FLASHING, AND I COULD ONLY REV THE ENGINE. VEHICLE WOULD NOT ADVANCE AND WOULD NOT ENGAGE ANY GEARS. HAD TO SHUT OFF ENGINE AND TURN IT BACK ON SEVERAL TIMES TO GET THE TRANSMISSION TO ENGAGE. CHECK ENGINE LIGHT IS STILL ON. TAKEN IN FOR SERVICE FOUR TIMES NOW, UPDATE FIRMWARE, REPLACE PCM, AND NOW THEY ARE GOING TO REPLACE THE WIRING HARNESS. VEHICLE PURCHASED ON 12/31 AND HAS BEEN IN FOR SERVICE WITH MAJOR FAILURES WITH THE TRANSMISSION SINCE 1/13/2015. *TR

Mileage: 352

2015 JEEP CHEROKEE LATITUDE. WHEN COMING TO A STOP, AT ABOUT 25 MPH, THE TACHOMETER READS 1250 RPM THEN THE TRANSMISSION DROPS OUT OF GEAR WHICH MAKES THE VEHICLE SPEED UP, MAKING ME BRAKE HARDER, THEN THE TRANSMISSION DOWNSHIFTS AND THE ENGINE REVS UP TO 2000 RPM MAKING THE CAR LURCH FORWARD. THIS IS DANGEROUS AND HAS MADE ME FEEL LIKE I MAY REAR END A CAR ON SEVERAL OCCASIONS. *TR

Mileage: 900

AS I WAS GETTING OFF THE FREEWAY, THE VEHICLE WAS DOWN SHIFTING, AND AS IT GOT TO THE LOWER GEARS, STARTED GETTING VERY JUMPY. WHEN IT GOT TO FIRST GEAR, IT SEEMED THAT IT DOWNSHIFTED ALL THE WAY INTO NEUTRAL. WHEN STARTING FROM A DEAD STOP, THE VEHICLE WOULD JUMP INTO FIRST GEAR AND WAS JUMPY SHIFTING UP GEARS. I TOOK THE VEHICLE TO THE DEALER, AND THEY TOLD ME THE TRANSMISSION NEEDED TO BE REPLACED. THEY ALSO SAID IT WAS STILL DRIVABLE. I WAS OUT OF TOWN AT THE TIME SO I JUST PLANNED TO TAKE IT TO MY LOCAL DEALER WHEN I GOT HOME, AS THEY SAID IT WOULD BE ABOUT A WEEK BEFORE A NEW TRANSMISSION WAS AVAILABLE. I LEFT THE DEALERSHIP AND DIDN'T MAKE IT MORE THAN A MILE BEFORE I LOST ALL USE OF THE TRANSMISSION, AND HAD TO BE TOWED BACK TO THE DEALERSHIP. THEY HAVE SINCE REPLACED THE TRANSMISSION. *TR

Mileage: 1,309

WHEN COASTING OR COMING TO A STOP, JEEP WILL ACCELERATE/JUMP FORWARD WHILE IN 4TH GEAR. THIS IS VERY DANGEROUS ON ICY ROADS. *TR

Mileage: 2,500

LOUD NOISE FROM THE ENGINE/TRANSMISSION THEN THE CAR COMPLETELY SHUTS DOWN AND COMES TO A COMPLETE STOP IN THE ROAD. THE CAR WILL THEN RESTART ALL SYSTEMS WITH CHECK ENGINE LIGHT ON. HAS HAPPENED AND BEEN TAKEN TO THE DEALERSHIP FOR REPAIRS ON 10/20/2014, 12/1/2014, 12/3/2014,12/12/2014,12/22/2014. DEALERSHIP NOR CHRYSLER KNOW WHAT IS CAUSING THE ISSUE AND WILL NOT DO ANYTHING EXCEPT TRY TO REPAIR. I HAVE CONCERNS THAT IF THIS ISSUE HAPPENS AT HIGHER SPEEDS ON INTERSTATE WHAT WOULD HAPPEN. *TR

Mileage: 900

WHILE BRAKING AT 24 MILES PER HOUR THE CAR ABRUPTLY DOWNSHIFTS AND CAUSES THE VEHICLE TO ACCELERATE. I HAVE NOTICED THE LONGER I DRIVE THE VEHICLE, IT WILL HAPPEN WHILE I AM SLOWING DOWN AT HIGHER SPEEDS AT WELL. I HAVE TAKEN THE JEEP TO THE DEALERSHIP AND THEY HAVE FLASHED AND UPDATED MY TRANSMISSION BUT THEY SAID IT WAS FIXED BUT IT WAS NOT. IT IS ACTING UP MORE THAN IT WAS BEFORE. IT IS INCREDIBLY DANGEROUS TO DRIVE THIS CAR ESPECIALLY WHEN TRYING TO BRAKE AROUND A CURVE BECAUSE IT WILL SPEED UP BY ITSELF. *TR

Mileage: 2,022

HAVE HAD TWO TIMES THE VEHICLE TRANSMISSION WARNING CAME ON TO "SERVICE TRANSMISSION" WITH NO RESPONSE FROM DEPRESSING THE ACCELERATOR. AT THESE TWO TIMES THE VEHICLE WAS AT A FULL STOP AND THE DASH WAS FULL OF WARNING LIGHTS FOR DIFFERENT THINGS. WHEN THE TRANSMISSION WAS SHIFTED FROM DRIVE TO PARK, THERE WAS A LOUD AND VIOLENT JERKING BY THE TRANSMISSION. THIS TRANSMISSION HAS HAD IT'S SOFTWARE UPDATED MANY TIMES, WHICH HAS NOT HELPED. DEALER TECH WAS ABLE TO OBSERVE THIS CONDITION AND REPLACED THE TRANSMISSION VALVE BODY. AFTER REPLACING THE VALVE BODY AND AFTER DRIVING ABOUT 50 MILES ON A INTERSTATE HIGHWAY, THE SERVICE TRANSMISSION WARNING CAME ON. TOOK THE NEXT EXIT AND STOPPED AT A TRAFFIC STOPLIGHT, THE CAR WOULD LUNGE AND JERK VIOLENTLY TRYING TO GO. SHUT THE ENGINE OFF AND LET THE CAR RESET ITSELF. WILL NOT DRIVE THE VEHICLE AGAIN AND WILL ASK CHRYSLER TO SUPPLY A RENTAL VEHICLE AT THEIR EXPENSE UNTIL THEY HAVE REPLACED MY VEHICLE. THIS MAKES THREE TIMES THE VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION PROBLEMS. THIS TRANSMISSION ISSUE AS FAR I AM CONCERNED IS A MAJOR SAFETY ISSUE. *TR

Mileage: 1,375

WHEN DOWNSHIFTING THERE IS AND ABRUPT SHIFT IN THE 18-22 MPH RANGE. WITH ICY ROADS THIS COULD CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CAUSE SERIOUS PERSONAL INJURY. *TR

Mileage: 2,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE MALFUNCTION LIGHT AND SERVICE TRANSMISSION LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO BE RE-REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER A THIRD TIME WHERE IT WAS DIAGNOSED THAT THE VALVE BODY NEEDED TO BE REPLACED, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 930.

Mileage: 930

VEHICLE WAS TRAVELING ON INTERSTATE HIGHWAY WHEN SERVICE TRANSMISSION LIGHT CAME ON IN THE STORED MESSAGES, THEN THE MALFUNCTION INDICATOR LIGHT AND SERVICE ENGINE LIGHT CAME ON. WITHIN MINUTES, DRIVEABILITY ISSUES BECAME APPARENT WITH NO ACCELERATION AND SLIPPING GEARS/UNABLE TO SHIFT INTO GEARS. ONCE THE CAR SLOWED/STOPPED, THE VEHICLE WAS UNABLE TO SHIFT INTO LOWER GEARS TO MOVE. THE VEHICLE HAD RECEIVED THE P56 RECALL TO UPDATE THE COMPUTER SOFTWARE TO THE TRANSMISSION CONTROL MODULE ONE MONTH PRIOR TO THIS INCIDENT. *TR

Mileage: 6,750

VEHICLE HAD DRIVEABILITY ISSUES WITH TRANSMISSION SLIPPING IN LOWER GEARS. CAR HAS RECEIVED THREE SOFTWARE UPDATES TO TRANSMISSION CONTROL MODULE PRIOR TO THIS INCIDENT. *TR

Mileage: 6,813

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ACTIVATE EACH TIME THE DRIVER'S FOOT WAS TAKEN OFF THE ACCELERATOR PEDAL, FOLLOWED BY A WARNING CHIME. WHEN THE FAILURE WOULD OCCUR, THE TRANSMISSION COULD NOT BE USED IN REVERSE. THE CONTACT ALSO INDICATED THAT WHILE STOPPED AT A RED LIGHT ON A SLIGHT INCLINE AND SECURED IN DRIVE, THE VEHICLE WOULD ROLL IN REVERSE. THE FAILURE RECURRED ALSO ON A FLAT ROAD SURFACE AND WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO INFORMATION REGARDING THE CAUSE OF THE FAILURE WAS MADE AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 450. MAILED OUT 01/13/15*LJ

Mileage: 450

I AM FILING THIS COMPLAINT ABOUT MY 2015 CHEROKEE LATITUDE BECAUSE THE VEHICLE WAS REPEATEDLY SHIFTING ITSELF OUT OF DRIVE INTO NEUTRAL WHILE THE SUV WAS IN MOTION. I HAD THE VEHICLE FOR 12 DAYS BEFORE THIS HAPPENED. I WAS COMPELLED TO FILE THIS COMPLAINT FOR TWO REASONS. FIRST, IN DOING MINOR INTERNET RESEARCH ABOUT THIS PROBLEM, I DISCOVERED THIS WAS AN ONGOING ISSUE WITH THE NEW 9 SPEED AUTOMATIC TRANSMISSION THAT CHRYSLER WAS AWARE OF WAY BACK IN OCTOBER 2013 AND WAS ?SUPPOSED? TO FIX WITH THE 2014 MODEL & SUBSEQUENT MODELS AFTER THAT. I HAVE A BRAND NEW 2015 MODEL AND THIS ISSUE HAS NOT BEEN PROPERLY ADDRESSED & FIXED AT ALL. IT?S OBVIOUS THAT THE PROPER AMOUNT OF QA WAS NOT DONE IF THIS IS STILL HAPPENING. SECONDLY, THE MAIN REASON I WANTED TO FILE THIS COMPLAINT IT BECAUSE THIS ISSUE OF SHIFTING OUT OF GEAR WHILE DRIVING IS A CRITICAL ONE. I AM EXTREMELY LUCKY THAT I WAS NOT INVOLVED IN A COLLISION WITH A VEHICLE DRIVING BEHIND ME WHEN MY SUV SUDDENLY & REPEATEDLY STOPPED MOVING. MY CONCERN IS THAT OTHER DRIVERS WITH THESE NEW 9 SPEED TRANSMISSIONS MAY NOT BE SO LUCKY. THIS ISSUE COULD EASILY RESULT IN INJURIES OR DEATH IF NOT PROPERLY ADDRESSED. *TR

Mileage: 225