2015 JEEP CHEROKEE Unknown Or Other Problems

4wd overheating. Owned this Jeep for 8 years and had it in multiple (5x plus) times for service 4wd code. 2 different dealerships cannot fix the issue. Now they are telling me just drive it and not worry about it or trade it in. It smells hot and something burning. I have the life time max care warranty on it. The codes I get are the 4wd is unavailable overheated and service 4wd. They have replaced multiple parts and still not working. I will be just sitting idle and it comes on.

Why does a service shifter notes appear on the dashboard of my 2015 Jeep Cherokee latitude? Thank you

Vehicle was driving and working just as it should, up until two mornings ago, I start the jeep, shifted into gear and it got stuck in neutral. Service parking brake came on, traction control claims to be on even after pushing the button a couple different times to try and disengage it, odometer flashes when car is fully on(not in acc mode), check engine light is on. Battery was recently replaced and is good so it’s not the battery. Jeep still starts, but is still stuck in neutral as of yesterday morning(9-23-2025).

Transmission issue, vehicle bucks or jolts when accelerating appears there is a recall for this but my VIN shows I am not recalled but other 2015 Jeep Cherokees were affected. How can I get this fixed since it was a recall? Cooling goes in and out. This was a recall and it said it was repaired back in 2015 but since 2015 the year I bought the car, I have experienced cooling issues. I bought my car brand new.

On [XXX] I was leaving a Nebraska residence to return to Montana. During the trip I had to stop on the highway because the lift gate released and flew open at 55 mph. At that time I pulled over and the gate would not close. I tried several times to close it and so did other drivers who stopped to help me. At that time the resolution was to disconnect the battery and then reconnect. This helped. Upon returning home there was discussion with other drivers on my policy that stated they have had the same issue on prior dates in the last 6 months. The lift gate mechanism has been recalled and replaced on this vehicle on two occasions but the latching mechanism is the issue for this vehicle. To unlatch while in transit and not relatch make it a hazard. Conversations with local shops do not result in a resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After driving a vehicle for a few minutes the lights will flash pretty badly, the service transmission light comes on, on the dash and the car enters limp mode, and the fan comes on, you are unable to move the vehicle it will not go forward or backwards. The vehicle runs perfectly smooth until this happens without warning. Additionally, the service air bag light came on, on the dash but if you turn the car off and back on the lights will go away and you can resume activity as usual. The cars lights and horn goes crazy even when you are not in the vehicle or driving it and does not have to be on when it does this. Now the vehicle has a service engine light on and diagnostics have been done and one part has been changed but this did not resolve the issue which was a purge solenoid and the oil filter housing which also did not resolve the issue. This vehicle is very dangerous to drive as it will go into limp mode while driving it.

Unknown

The vehicle was recalled but it's been six months and the part is still not available and we are unable to renew the registration due to the part not being available.

My parking brake turned on by itself when I started my 2015 Jeep Cherokee and would not turn off. The parking brake light also came on. It is available for inspection. My safety and others safety was put at risk because my car could have stopped running while I was driving. I will be taking it to my local Jeep dealership to have it looked at. I have had a mechanic look at it but was told he could not fix it.

Door latch mechanism doesn't work under 32 degrees. Have been both locked out of and in vehicle. Once the door opens it will not latch to close. I took it to my local dealer Empire Jeep and they jammed grease in the door latch in 2023 which seemed to work for the season but again this year they did the same and that quick fix no longer works. Now I have to take it in to have the door torn apart, estimated time 2 hours and approximately $200.00 for labor. Why do I have to pay this if this is solely a Jeep issue? I've never had this happen to any other vehicle I've owned.

On approximately [XXX], I got a warning notification on my console that said "4 wheel drive needs to be serviced". We took our vehicle immediately into the Lithia Ram of Tri Cities Ram Dealership in Kennewick Washington and was told they will order the part. We did not hear from them and my husband went back to the dealership in two weeks and they told us that we had an appointment with them that morning for them to run a diagnostic on our 2015 Jeep. We did not know that (their employee had forgotten to write it on his business card) and they had forgotten to tell us of that appointment. They rescheduled for 2 weeks later for August 29, 2024. They ran the diagnostic on the car and was advised it was a recall on a ptu on the 4 wheel drive unit. They said we could drive it, but no more than 50 miles. I now drive this vehicle very little because I am afraid that the transmission will fail. We have patiently waited and was advised the part would be in on November 20, 2024. We text them today and was told that they they apologize for the delay in ordering the part and the ptu part is pending January 15, 2025 now to submit an order. They blame Chrysler for the delay of getting the ptu part. The warning notification comes up on my front screen that the "4 wheel drive needs to be serviced" when I drive the car less than one half a mile to the grocery store. I am very afraid that the transmission will fail when I am crossing a busy street and will be hit by another car. I will stop driving my car. I never received a recall notice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN Over the past year, my vehicle has unexpectedly stalled on the highway while traveling at high speeds. This alarming situation has occurred multiple times, leaving me and my passengers in precarious circumstances. Luckily I have been able to avoid hitting other vehicles while moving to the roadside. I believe these incidents are linked to a manufacturing defect within the transmission system, a concern for many Jeep Cherokee owners. For instance, numerous reports on forums like Jeep Forum and NHTSA's website detail similar experiences, with owners describing sudden stalls and transmission issues resulting in dangerous situations. I originally brought my vehicle in on June 21, 2023, where a diagnostic was performed. Jeep recommended repairing the cooling system and changing additional parts, which we did with our trusted mechanic at a cost of $972.37. Unfortunately, the problem of stalling persists. We took the car to the Jeep Dealership and now on October 24, 2024, Jeep has sent me a list of repairs needed totally $9516 to again supposedly fix the issue of the car stalling while driving. The 2015 Jeep Cherokee should now be on the road. I feel strongly that the car should be recalled. Regardless of the fact that the car is no longer under warranty, I have maintained the car with proper maintenence and this should not be happening to any car.

Good morning. I am contacting you in regards to my 2015 Jeep Cherokee. In summary, I am having issues with the transmission and upon further investigation I believe the issue is identical/related to recall campaign 16V529000. I do not feel safe driving the vehicle and would very much appreciate the issue be investigated. Thank you

It was recalled before for water getting into the trunk causing electrical issues(even fires). I brought it to a dealership to have it fixed, water is still getting into my vehicle. Dealership said there is nothing we can do since the recall is gone.

There is an active cylinder 2 misfire recall on 2015 jeep Cherokee. Our vehicle has been in the shop for about 3 days now. And the cylinder 2 misfire is still happening. We would like our vin looked into. To be added to the recall. The misfire appears to be happening in idle.

I’m not sure what component failed as it is linked to many. My 4 wheel drive is out. The differential pump needs to be replaced. It is available for inspection. My safety was put at risk by my car slipping and I drove into a curb thankfully no one was hurt! I took it into my repair shop and it was confirmed the differential pump needs to be replaced. None of the federal employees had to investigate the car as it wasn’t in an accident. There is a 4 month wait time to get my part so this must be an issue with lots of jeep owners! My service 4 wheel drive light would go on and off when hitting bumps a week before this happened. It still goes on and off as I can’t get it replaced because I cannot obtain the part because it’s on back order for four months! Please help us keep owners get this problem resolved!

I was notified of the recall on my Jeep :safety recall campaign 49A/23V-338 I took time off work to bring it due to the dealership never having business hours outside of 9-5 ( I work the same ). I was told that the part needed was not available and they had no projected time frame to fix it . Now fast forward to yesterday I get another card for the same thing . At least 7 months passed I guess the good thing is my car hasn’t burned but if this is urgent why do big companies get away with doing nothing . This make has had multiple recalls in the few years I had it .

The service shifter light comes on intermittently on my 2015 jeep Cherokee latitude. Service shifter light comes on dash and all lights on the shifter assembly are solid red. The service shifter light will not go off until the car is turned off and back on. It causes the heads up display to be blocked until the vehicle is turned off to reset the lights. The transmission feels like it is missing a gear or slipping between gears just before the service shifter light comes on. It does not have a solid time that it comes on. You can be driving down the road and it just comes on or you can be putting the car into reverse and it comes on. The jumper and bezel along with the shifter assembly has been replaced 2 times already. The first time it was replaced at my cost on April 8, 2022. The second time was replaced on November 30, 2023. My vehicle will be going into the dealership again because the service shifter light has come on again on July 14, 2024. This is a known issue and no one is doing anything about it after 90 plus complaints have already been filed with you.

I've done searches with Carfax and there's 4 or more recalls on my Jeep but it's not wanting to do anything now it won't even start I just drove it and the night before and I believe there's an electrical problem a transmission problem and I don't know what else and yes the car Financial Place knows about it and the place where I bought it from

Liftgate sometimes works and sometimes does not, having to "reset" defective liftgate by pulling fuse and disconnecting battery and let set overnight

Transfer case recall. 2015 not included. Vehicle has 65,000 miles, looks new, no trailer hitch. First detected [XXX]. Still no part available, Jeep US not helpful, apparently "expedited " part three times. Clearly a manufacturer defect on all vehicles affected and should be covered. Jeep should pay for the part at this point and provide a vehicle while I am waiting, over two months since I was told to replace the part still no results. Car cannot be driven. Brakes can fail with this malfunctioning transfer case. Goss Dodge South Burlington VT has been very good it is out of their hands waiting for the part as well. Clearly it is a huge issue on these vehicles if the part is still not available. No warning signs, just got a "noise" in the front end. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jeep has failed to correct the recall from May 2023 due to the powered lift gate module even though the recall states that a vehicle fire may occur. Since Feb 10 I have not been able lower the lift gate without manually pushing it down and it will not lock. Dealer has no answer and Chrysler says they have not fix yet. Fire? The recall states to not park inside a building. I think this is serious enough

Randomly an audible alarm sounds and the dash indicates "Service Shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. I called the dealer and they said they were aware of issues with that, but no recall exists. I Googled the "Service Shifter" and my model vehicle and apparently it's a larger problem than the Dealer indicated on the phone. I was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. The error cleared but later intermittently reappears.

Our 2015 Jeep Cherokee Trailhawk is being recalled for transmission and power lift gate. These parts cannot be fixed because the parts are not avaiable. Also they updated the navigation and UCONNECT and vehicles 2015-2018 are not eligible for the update. They changed from 3G to 4G. And our Jeep is not qualified. We went to another car dealer and were told because of the recalls which they have many on their lot, we were offered only 7000 dollars for trade. Because of the recalls, we need to get another vehicle.

The service shifter light came on and there is an issue with that with Jeep cars.

It has multiple errors on the vehicle. What the dealership did find was a short circuit on the PTU (power transfer unit module). When the PTU short circuited it took out the DTCM (drivetrain control module).and it needs to replace .

On 2 different occasions in the past three weeks, the vehicle has stalled while driving. The instrument panel flashed a Parking Brake Warning each time and then the warning went off. The instrument panel also flashed a transmission warning twice. Each time were driving in traffic when the car just shut off. We took it to the local dealership, they reset the transmission and sent the car home. The car did the same thing 3 more times since the "fix". It has since been towed back to the dealership for repairs.

The recall on my vehicle has still not been remedied, nor have I received any information in regards to this recall outside of news coverage and my own checking.

The following NHTSA Recall Number23V-338 was issued on May 11, 2023 and has not yet been resolved. The manufacturer is stating that parts are not available. It is pertinent that the manufacturer be pressured to provide the final resolution to this issue immediately as the risk for fire is extremely high.

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such . Last occured on or about

I've read all of these complaints online about issues with the same situation that I'm having issues with. Everyone that owns a Jeep is having the same issue. With the service shifter light, it comes on often after 12000 miles. Being put on the vehicle in everyone's statement is the same. What is it going to take for someone to look within this issue? To see why our service shifter light keeps coming on. After so many miles, I have had this issue serviced in the last three years 3 times. Why isn't the complaints enough for this to go into a recall status. It is unsafe for us to keep driving our families around in these vehicles And this issue keeps coming about what if this issue starts, causing other issues within the vehicle? To shut off, while were on the road driving to our destinations. How and when what? We get a piece of mind from having to deal with this situation, Day in and Day Out. If any proof of this situation is needed to be shown, there is no pictures in my phone only proof I have is through the dealership who's had the replace it 3 times

Service at Jeep Cherokee dealership is telling me my PTU needs to be replaced in my 2015 Jeep Cherokee. There is a recall for the PTU on similar jeeps from 2014 to 2018, but mine is not in the recall. It seems mine should be, as a similar issue.

Received safety recall notice in June 2023. Signed up 6/30/2023 Ref # 85688012 to be notified of when defect for power liftgate module would be fixed. May lead to vehicle fire with the ignition on or off. Still shows remedy is not currently available. Thought it would be corrected by the end of July. This problem has not been addressed in a timely matter.

On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses’ garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage.The noises sounded like mechanical in nature. It almost sounded like a washing machine agitating. I opened my side door of the garage and saw a plum of grey smoke billowing from the engine’s hood. Then I saw what looked like sparks and very small flames coming from underneath the front engine. Within a split second, I got into my car and turned on the ignition. I saw no lights on the dashboard indicating that I had a problem. I proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as I could. Within seconds the flame grew larger. I then called 911 while waiting on the front lawn. I had 2 dogs inside the that I considered were safe. The police came first and then two fire trucks. By that point, the Jeep was completed engulfed in flames including the tires.The fire started in the front of the vehicle and worked its way back. The firemen distinguished the fire which took about 30 minutes from beginning to end. The heat from the fire melted the siding over my two car garage (garage is attached to the house) as well as the siding to right hand side of the home. Glass and debris began to catch fire and pop and spit into the yard. Let me just say that I’m a breast cancer survivor still going through treatment and was at home alone at the time when this happened as my husband was out of town. I’m not in 100% back to my old shelf. I’m absolutely in shock and devastated over the loss of the car. And I’m in more shock to think what would have happened if I hadn’t had the foresight to pull the car out of the driveway. I’m simply devastated.

I am complaining regarding an unresolved recall issue. Its been since May 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.

The contact owns a 2015 Jeep Cherokee. The contacted stated that while refueling, he became aware of smoke underneath the hood. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

Mileage: 100,000

While we were driving to the store, the front sunroof popped and then exploded. Glass shards fell onto my husband and myself and the loud bang sounded like a gun.

My 2015 Jeep haslocked up on me twice now. The power brake system comes on automatic and I cannot accelerate. The first time it happened it about threw me into the windshield. This second time it jerked me forward. It has been in the dealership once to fix the problem. Now it has done it again. The warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.

I received a recall notice from JEEP for "2.4L In-use NOx - catalyst efficiency". When I call the number provided (847) 649-6660, they tell me they don't have the part in stock and to call back in 3 weeks. After months of this repeated process I called JEEP's main customer service number and they basically told me too bad and gave me a bunch of different numbers to call but all of them tell me there's nothing they can do and its possible that I can go to another state or that they might be able to get the parts by December at one of the Illinois locations. I can't make a scheduled appointment or be put on a wait list. These Jeep dealerships are purposely putting people in safety risk because they don't make money doing the recall and are getting away with it by saying "we don't have the parts, call back in a month" knowing people will get frustrated and never get it done.

My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

The vehicle lift gate gets stuck, and will not open or close properly via the button. I have to manually close it.

Car will shut down on the free way. Car will go 65 MPH and suddenly give out. The car will be on but the engine will be off. Car will turn off anywhere at any time. I bought a new PCM and issue is still occurring. Car is in great condition but won’t start properly and feel scared for my life when I have to drive it.

1 - Two piece lug bolts, swollen due to poor design, causing unsafe conditions rendering OEM provided tools unusable to conduct emergency roadside tire change/repair. 2 - UCONNECT emergency vehicle connectivity not maintained by manufacturer after 3G network retired, rendering installed safety equipment inoperable.

A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.

Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate) . By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.

Electronic park break. Was repaired but still won’t turn off.

UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete transmission replacement due to the defect.

I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem. No warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. The vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while I was in the midst of turning left against oncoming traffic with my SON in the car! The vehicle replicated this behavior during a mechanic’s test drive following a break line repair. He indicated it may be the above mentioned issue. All information can be provided upon request. I have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. If stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps I’m more confused than I had previously thought. What happens when someone stalls on a train track or on the interstate? In addition to the afore mentioned concerns, something with electrical component is defective. It wasn’t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. Thank you for your consideration.

Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc.) and damaged the circuitry. The repair shop called to explain this problem and noted that NHTSA had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

I am not sure if it is my PTU system but my vehicle shuts off when I am at a stop or idling. It is very unsafe to drive and could cause collision. I took it to a local shop and the owner said the scanner read nothing! Something is wrong if my car continues to completely shut off while in drive.

I have had issues with the front end (wheels/suspension/drive train) doing a severe wobble, which has gotten worse over the years, since mid 2016. It started when my Jeep only had approximately 45,000 miles on it. It is worse when I am going at speeds of 55 mph and over, when in a curve and when hitting a bump/pothole. It is so bad at times that it feels as though the front end of the car is going to come off. This is a hazard when driving and I am concerned that eventually myself or someone else is going to get seriously injured or worse. I have told the dealership service departments, that I have been to over the years, about it and they can never seem to recreate the issue nor find any problems. One of these individuals went as far as to say, "it is supposed to do that, that is how it corrects itself" (which I do not believe for a minute).

3g sprint went away in the middle of January this year 2022..So did the uconnect 911 safety button, which means when a emergency happens there is NO way to get help now..jeep/uconnect has NO update NO fix to the problem..this is a safety issue in my opinion.. also the app does not work and you can not remote start, lock or unlock your car which also could be a safety issue in a bad situation.. I have contacted jeep FCA and unconnect and they dont seen to care..buy a new car they said..

Vehicle has been struggling to accelerate Vehicle unable to maintain cruise control Vehicle vibrates

Transmission will lag, it will jump when you step on accelerator.

Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.

Screen said Service Shifter while driving, all gears lit up red.

The Transmission is making a grinding noise when I attempt to shift it. It will not go into any gear. This happened without any incidents. I was attempting to start it from inside my garage to leave.

Purchased 2015 Jeep Cherokee Latitude Dec 1, 2020 & Sept 2021 discovered something wrong with transmission, mechanic researched jeep & said previously there was a RECALL- TCM- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.

THE TRANSMISSION LIGHT POPPED ON ONLY AFTER HAVING IT FOR 2 MONTHS.

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When I go to pull out of a street The car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it. But I was charged 600 bucks for something else I guess this car is dangerous very dangerous I done almost had so many near missed accidents with this vehicle.

Didn't cause an incident yet but I don't know if it could. The start/stop thing keeps becoming unavailable.

Vehicle shut off while driving, happen twice in the middle of the road. No warning signs. Took to auto shop to tell me its electrical issues, only dealership can fix it but I got charged $220 dollar. Seeing multiple complaint of same issue but there is no recall.

MY 4WD UNAVAILABLE SERVICE REQUIRED LIGHT CAME ON WHILE DRIVING AND A LOUD KNOCKING/GRINDING SOUND AND SENSATION OCCURRED. I IMMEDIATELY CONTACTED THE DEALER. I WAS TOLD THERE IS AN ISSUE BUT NO RECALL YET. ONCE AT THE MECHANIC, HE TOLD ME THAT MY REAR DIFFERENTIAL EXPLODED AND SHATTERED THE CASE AND THERE WAS FLUID EVERYWHERE. HE TOLD ME THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND HE HAS PERSONALLY SERVICED VEHICLES WITH THE SAME ISSUE.

Mileage: 82,000

THERE WAS A MESSAGE THAT APPEARED THAT SAID 4WD SYSTEM IS UNAVAILABLE SERVICE REQUIRED, AND IT STOPPED MORE THAN ONE TIME ONE OF THE TIMES WAS ON THE HIGHWAY AND IT CAUSED TRAFFIC.

Mileage: 47,000

WHILE IN MOTION BOTH ON HIGHWAY (~70MPH) OR NEIGHBORHOOD DRIVING (~25MPH), DASH BOARD LIGHTS FLASH, SPEEDOMETERS WIND AND THE ERROR MESSAGE '4WD SYSTEM TEMPORARILY UNAVAILABLE' COMES ON SCREEN WITH TRACTION WARNING LIGHT AND RED INDICATOR DOT LIGHT. RESIN VOLUME ALSO DIMINISHED. THIS WILL NOT RESET UNTIL CAR IS TURNED OFF FOR ~5 MINUTES. THIS HAS HAPPENED BOTH WITH SHORT DRIVES OF 15 MINUTES AND DURING LONGER DRIVES OF 1HOUR.

Mileage: 55,000

AUTO START/STOP SYSTEM ENGAGES WHILE PARKING. DASH BOARD BRIGHTENS OR DIMS AT RANDOM

Mileage: 26,000

SERVICE 4WD LIGHT CAME ON GAS CAP LIGHT CAME ON AND IT THROWS MY PARKING BRAKE ON AUTOMATICALLY WHEN I STOP AND PUT INTO PARK. EVEN AFTER TRANSMISSION WAS REPLACED AT 60,000 MILES STILL HAVE HARD SHIFTING PROBLEMS AS WELL. VEHICLE DIED WHEN I WAS AT A STOP LIGHT THIS IS WHEN THE LIGHTS APPEARED.

FOUR TIMES WITHIN THE PAST TWO WEEKS THE VEHICLE HAS SHUT OFF. TWICE WHILE TURNING INTO A BUSY INTERSECTION AND TWICE WHILE DRIVING DOWN THE ROAD. THE VEHICLE INSTANTLY STALLS AND ENTIRE DASHBOARD WARNING LIGHTS COME ON. CAR TAKES 5-20 MIN TO RESTART. THERE'S NO BURNING SMELL OR SPUTTERING/STALLING WHEN CAR SHUTS OFF. IT IS DANGEROUS AND ALMOST WAS INVOLVED IN ACCIDENTS WHEN STALLING TURNING INTO A BUSY INTERSECTION.

Mileage: 67,000

SERVICE GEAR SHIFTER APPEARS. CANNOT SEE MPH WHEN THIS HAPPENS. MOSTLY WHILE ON THE FREEWAY AND VEHICLE HAS BEEN ON THE ROAD FOR MORE THAN A HALF HOUR.

Mileage: 61,000

HAD A BURNING SMELL COMING FROM MY VEHICLE AND TOOK IT IN TO HAVE IT LOOKED AT. THE MECHANIC SAID THERE IS A LEAK IN THE OIL FILTER ADAPTER. WHEN ASKED IF THIS WAS A COMMON PROBLEM HE SAID YES AND HAD CONTACTED THE MAIN JEEP DEALER IN OUR AREA AND THEY SAID THE SAME AS WELL. IT BREAKS CAUSING A LEAK WHICH THEN THE OIL POOLS BY THE ENGINE CAUSING THE OIL TO GET HOT AND BURN. THE BURNING STARTED AFTER DRIVING LONG ENOUGH TO HEAT THE MOTOR. THE FIX IS A $600 TO $700 FIX. THE MECHANIC AND DEALER ALSO MENTIONED THIS PROBLEM HAS BEEN POPPING UP IN NEWER AND USED JEEPS AND IS A COMMON PROBLEM NO MATTER HOW NEW OR OLD THE JEEP IS.

Mileage: 96,000

MY "SERVICE SHIFTER" LIGHTS CAME ON. IT SEEMS TO HAPPEN TO JEEP VEHICLES ONLY ESPECIALLY CHEROKEE JEEPS. IT STARTED COMING ON WHILE I WAS DRIVING BUT IT DIDN'T COME ON AFTER I TURNED OFF THE IGNITION. FROM WHAT I UNDERSTOOD FROM THE DEALERS, IT SEEMS TO BE A PROBLEM WITH THE JEEPS. I DID MY RESEARCH, AND SOME PEOPLE HAD IT REPLACED BUT CONTINUE TO BE AN ONGOING PROBLEM. THE MANUFACTURER SHOULD HAD A RECALL FOR IT. I'VE HAD SO MANY RECALLS IN THIS VEHICLES SINCE I GOT THE CAR. SEEMS LIKE EVERY YEAR I GET A RECALL.

Mileage: 85,850

AROUND MAY 2020 I WAS CONTACTED BY JEEP FOR A RECALL I HAD NO IDEA ABOUT; GOT HER IN QUICK FOR THE PTU INPUT SPLINE. THERE WERE NO ISSUES BEFORE THIS. THE UPDATE WAS ATEMPTED BUT NOT COMPLETED. FROM THERE, I EXPEREINCED SEVERAL ISSUES. PROBLEMS STARTED WITH ALERTS DISPLAYING FOR NO REASON WHILE IN MOTION AND STATIONARY. TOOK HER TO ANOTHER DEALER WHERE THEY UPDATED THE SOFTWARE/LOOKED AT THE POWER TRAIN. WHEN "FINISHED" I PULLED OUT TO MY JEEP MAKNG A POPPING NOISE AND ROUGH DRIVE. WHEN I PARKED, THERE WAS FLUID SPILLING OUT OF THE DIFFERENTIAL AND SPLATTERED OVER THE REAR OF THE JEEP. THE DEALER STRIPPED A PLUG; WASNT SEATED CORRECTLY AND POPPED OFF FROM PRESSURE. SINCE THEN, I HAVE HAD SEVERAL OTHER ISSUES CONCERNING THE DRIVETRAIN TO INCLDE HARD JUMPING INTO GEAR (ESPECIALLY INTO 1ST FROM A STOP), ROUGH DOWN SHIFT, AND TRANSFER CASE DAMAGE. MOST RECENT ISSUE IS HARD SHIFT INTO DRIVE AND RADIATOR LEAK. I DID TAKE HER IN BEFORE MY POWERTRAIN WARRANY RAN OUT BUT THERE WAS APPARENTLY NO ISSUE - THEY ONLY DROVE IT A FEW MILES. I ATTRIBUTE ALL ISSUES TO INCOMPLETE MAINTENECE AND UNKNOWLEDGABLE STAFF. THE MAIN ISSUE BEING COMPUTERS; WHEN NOT SERVICED PROPERLY, A CHAIN REACTION OCCURS THROUGOUT COMPONENTS. AN ISSUE CAN ARRISE WHERE YOU LEAST EXPECT IT. I CONTACTED NATIONAL LEVEL JEEP FOR HELP; NO AVAIL.

Mileage: 60,000

WHEN STARTING MY CAR IT DID NOT WANT TO START AND THEN IT DID AND ALL THIS HAPPENED,CHECK ENGINE LIGHT CAME ON, SERVICE TRANSMISSION LIGHT 4WD TEMPORALLY UNAVAILABLE, SERVICE PARK BRAKE , AND IT WOULD NOT GO INTO GEAR. AT AUTO ZONE THE CODE STATED WATCHDOG PERFORMANCE

Mileage: 88,000

ABOUT A WEEK AGO FROM TODAY (10/25/2020) MY CAR STARTED HAVING ISSUES STARTING UP. EVERYTHING BLINKS ON MY DASH AND ACTS LIKE IT DOESN'T WANT TO START UP. IT SAYS TO SERVICE BRAKES AND SERVICE TRANSMISSION. I BOUGHT THIS CAR WITH ALMOST 90K MILES ALMOST 2 YEARS AGO AND IT HAS 122K MILES, FIRST TIME I'VE EVER HAD A PROBLEM. I SAW THAT THERE IS A RECALL FOR THE TRANSMISSION I AM JUST UNSURE WHAT TO DO ABOUT IT.

WHILE DRIVING DOWN THE ROAD SEVERAL TIMES THE PAST MONTH MY VEHICLE HAS SHUT DOWN. ALL LIGHTS STAY ON IN CAR AND HEADLAMPS ETC. BUT THE ENGINE SHUTS DOWN YOU LOSE POWER STEERING AND WHEN YOU GO TO CRANK THE ENGINE OVER IT WILL DO NOTHING FOR MAYBE 5 TO 10 SECONDS BEFORE YOU HERE THE BELTS AND FANS START TO CRANK. HAD THE STARTER, ALTERNATOR AND BATTERY TESTED. REPLACED THE BATTERY AND IT STILL DOES IT JUST NOT AS OFTEN.

Mileage: 58,185

SHIFTER WARNING LIGHT CAME ON WHILE DRIVING ON A TWO LANE HIGHWAY AND THEN THE STEERING LOCKED UP AND LOST CONTROL OF VEHICLE AND IT ROLLED.

Mileage: 120,000

2015 IS KNOWN FOR RUST IN THE AXISLE.I HAVE MY VEHICLE IN SHOP MECHANIC SAID THE DIFFERIANCIAL HAS A LEAK AND MAY BE RUSTED .IS THIS A RECALL PROBLEM THAT THE MANUFACTURE HAS ?.

Mileage: 86,856

SERVICE SHIFTER WARNING SHOWS WHILE DRIVING, SOMETIMES WHILE STARTING VEHICLE WILL NOT ALLOW TO CHANGE GEARS WITHOUT TURNING OFF AND THEN BACK ON MULTIPLE TIMES.

Mileage: 40,000

WHEN DRIVING MY VEHICLE JERKS ME EXTREMELY HARD AND ENGINE MAKES LOUD THUMP NOISE. I'VE ALMOST HIT MULTIPLE VEHICLES IN FRONT OF ME FROM IT JULTING ME FORWARD. I'M PREGNANT AND IT'S EXTREMELY CONCERNING.

Mileage: 87,000

MY TRANSMISSION IS NOT SHIFTING RIGHT. KICKING EVERYTIME SHIFTING. THE VEHICLE LOSS POWER.

Mileage: 75,000

SERVICE SHIFTER LIGHT COMES ON I HAVE SEEN THIS CAUSES BRAKES TO EVENTUALLY LOCK UP AND CAUSE ACCIDENTS BUT HAVE NOT SEE A RECALL

Mileage: 83,000

AT AROUND 40,000 MILES, TOUCH SCREEN/RADIO WOULD RANDOMLY SHUT OFF AND ON, AND SERVICE SHIFTER COMES ON INTERMITTENTLY. SOMETIMES STAYS ON CONSTANTLY, SOMETIMES COMES ON AND OFF. VERY FRUSTRATING AS NUMEROUS PEOPLE HAVE REPORTED THESE ISSUES ALL OVER THE INTERNET, BUT JEEP HAS DONE ABSOLUTELY NOTHING ABOUT IT. SOME REPORTS EVEN MENTION INJURIES INVOLVED IN THE ISSUE. NO VEHICLE SHOULD HAVE THESE ISSUES THIS COMMONLY AT A VERY ACCEPTABLE LOW MILEAGE.

Mileage: 45,000

INDICATOR SAYS TO "SERVICE SHIFTER" I WANT TO KNOW IF MY CAR HAS A RECALL NOTICE.

THERE HAS BEEN MULTIPLE TIMES WHERE I HAVE BEEN DRIVING MY CAR AND ALL OF A SUDDEN MY CAR WILL DING AND AN ALARM ON MY SCREEN POPS UP THAT SAYS 'SERVICE SHIFTER' AND ALL OF LIGHTS ON MY GEAR SHIFTER TURN ON. I HAVE BEEN DRIVING EVERYTIME IT HAS HAPPENED. I CAN NO LONGER SEE MY SCREEN WHERE IT SHOWS SPEED, GAS, TIRE PRESSURE, OIL, OR ANYTHING. THE ONLY WAY TO TURN IT OFF IS TO TURN MY CAR OFF AND BACK ON AND SOMETIMES I HAVE BEEN ON AN INTERSTATE WHERE THAT WASN'T POSSIBLE TO DO IMMEDIATELY. I HAVE TRIED CONTACTING DEALERSHIPS BUT NOBODY KNOWS WHAT IS HAPPENING.

THE SERVICE SHIFTER LIGHTS COMES ON. I HAD THE SAME PROBLEM LAST YEAR IN MAY AND THEY STATED THEY FIXED THE PROBLEM. NOW I AM HAVING THE SAME SERVICE LIGHT TO COME ON. THE LIGHT COMES ON WHILE I AM DRIVING. BUT NOT EVERY TIME. I AM NOT SURE EXACTLY WHAT THEY FIXED BUT OBVIOUSLY THEY EITHER REALLY DIDN'T FIX THE PROBLEM OR PUT ON BAD PARTS

UPON SLOWING DOWN AROUND 20 MPH THE VEHICLE STARTS TO ACCELERATE REQUIRING A HARDER PRESS ON THE BRAKE. IF I LET OFF THE GAS AROUND 40 MPH THE VEHICLE MAINTAINS SPEED BEFORE IT STARTS TO ACCELERATE. EVENTUALLY THE VEHICLE WILL JOLT AND THE SERVICE TRANSMISSION LIGHT COMES ON PUTTING IT IN A LIMP MODE WITH LITTLE FORWARD MOMENTUM WHEN PRESSING THE GAS. THE DEALER SAID ITS THE ABS CONTROL MODULE BUT THE FACTORY WOULDN'T REPLACE IT BECAUSE THE DEALER COULDN'T PROVE IT WAS BAD. AT THAT POINT THE 2015 KL TRAILHAWK HAD AROUND 33000 34000 MILES ON IT AND STILL UNDER WARRANTY.

Mileage: 34,000

STEREO SYSTEM: SYSTEM REMAIN ON AND CAN NOT TURN IT OFF, WHETHER VEHICLE IS RUNNING OR STOPPED. I HAVE REMOVED KEYS FROM IGNITION, GOTTEN OUT OF CAR, SHUT DOORS AND SYSTEM REMAINS ON AND IT HAS STAYED ON ANYWHERE FROM 5 TO 10 MINUTES. I HAVE HAD THIS PROBLEM SINCE PURCHASE OF VEHICLE.

Mileage: 54,000

VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL. EVERY SINGLE AIRBAG OF THIS CAR WAS DEPLOYED AND MY VEHICLE A TOTAL LOSS. I WAS ONLY GOING AROUND 45 MPH. I AM THANKFUL TO BE HERE SHARING THIS PASSAGE. I JUST HAVE TRIED TO FIGURE OUT HOW I MANAGED TO HIT THE WINDSHIELD WHILE MY SEATBELT WAS ON MY BODY AND THE AIRBAGS DEPLOYED.*DT*JB

Mileage: 103,000

'SERVICE SHIFTER' NOTIFICATION IS DISPLAYED. CAME ON A FEW TIMES WHILE DRIVING. TURNED CAR OFF AND IT GOES AWAY.

Mileage: 105,617

I HAVE WARNING LIGHTS KEEP FLASHING OUT OF CONTROL 3 LIGHTS KEEP STAYING ON THAT IS TIRE PRESSURE SYSTEM AND CHECK ENGINE AND START STOP SYSTEM , PUT A CODE READER ON VEHICLE AND IT SAYS TRANSMISSION MODULE MY CAR WILL REV UP WHILE I N GEAR HESITATE AND THEN JERK REAL FAST AND START GOING SUPER FAST WITHOUT MY FOOT ON GAS. WHEN I SHIFT THE GEARS INTO REVERSE FROM PARK OR PUT IN PARK IT MAKES A LOUD CLUNK NOISE AND SHIFTS HARD. ALSO THE TAILGATE WHEN OPENING WILL OPEN UP AND IMMEDIATELY SHUT ON ME AND HAS HIT MY HEAD A FEW TIMES AND TRIED SHUTTING WITH ME IN THE WAY. I'VE REPORTED PROBLEMS TO THE DEALERSHIP SEVERAL TIMES THEY SEND ME TO A DEALERSHIP FOR JEEP AND THEY TELL ME BATTERY NEEDS RESET AND SENT ME ON MY WAY AND I ASKED TO HAVE TRANSMISSION LOOKED AT AND THEY HAVE NO TRANSMISSION TECH. WHILE IN MOTION ILL TAKE MY FOOT OFF GAS TO SLOW DOWN WHEN COMING TO A CORNER OR STOP AND IT WILL SPEED UP ON ITS OWN CAUSING ME TO SLAM BREAKS QUICKLY. I FEEL UNSAFE IN THIS VEHICLE. IM NOT THE FIRST OWNER I WAS FINANCED THROUGH BUD CLARY AND THEY CAN NEVER HELP ME ALWAYS SEND ME TO NCCHORDS DODGE CHRYSLER JEEP DEALERSHIP IF THERE IS ANY AVAILABILITY APPOINTMENTS. THE ISSUES I HAVE WITH VEHICLE ARE CONTINUOUS . REALLY STARED BAD WITH LIGHTS A FEW WEEKS AGO. HAD CAR SERVICED FOR REG SERVICE DATE ON 11TH AND THEY COULDN'T HELP WITH MY ISSUES RECOMMENDS ME MAKE APPOINTMENT WITH OTHER DEALERSHIP. ILL PUT THE ISSUES WITH CAR WHEN ITS BEEN A EVERYDAY OCCURRENCE TO THUS LAST MAY ON 1ST. I BOUGHT CAR ALMOST 1 YR AGO AND HAVE HAD PROBLEMS SINCE DAY 1 JUNE 27TH 2019. *TR

Mileage: 80,000

I PURCHASED MAY JEEP CHEROKEE IN DECEMBER 2017. ON THE FIRST HOT DAY OF MAY 2020, I WENT INTO MY CAR, AND NOTICED THE DASHBOARD AREA ALONG WITH THE VENTS, HAD BEGAN TO MELT! IT WAS HOT OUTSIDE, BUT THIS IS NOT THE FIRST TIME THAT MY CAR HAS BEEN SITTING IN THE SUN. WHEN I TOUCHED THE VENT, MY FINGERS WERE COVERED IN THIS BLACK, GOOEY SUBSTANCE. NOT ONLY IS THE INTERIOR OF MY CAR DESTROYED, BUT MY CONCERN IS WHETHER THIS SUBSTANCE IS HAZARDOUS. ARE THERE CHEMICALS IN THE PAINT OR ANY TOXIC ELEMENTS? I HAVE SHOWED THE PHOTOS OF THE PROBLEM TO MANY PEOPLE. AND EVERYONE HAS THE SAME ANSWER, WHICH IS, "I HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE." I CONTACTED THE DEALERSHIP, WHERE I PURCHASED MY JEEP. MY AGENT IS CURRENTLY LOOKING INTO THIS. THE SECOND PROBLEM INVOLVES THE SHIFTER. ALL OF THE LIGHTS ARE LIT UP. I HAVE ALREADY HAD AN INCIDENT WHERE I THOUGHT I WAS IN "PARK" BUT IT TURNED OUT I WAS IN REVERSE. I FOUND MULTIPLE COMPLAINTS AND CONCERNS ABOUT THIS PROBLEM IN MY RESEARCH.*DT*JB*DT*JB*DT*JB*DT*JB

Mileage: 80,000

THE SERVICE SHIFTER LIGHT COMES ON MORE AND MORE FREQUENTLY. IT ONLY COMES ON WHILE I AM DRIVING. IF I SHUT THE JEEP OFF AND TURN IT BACK ON IT TEMPORARILY DISAPPEARS. IT DOESN'T MATTER IF I'M GOING 10 MILES OR 70 MILES, IT RANDOMLY COMES ON. I HAVE TAKEN IT TO A JEEP DEALERSHIP AND THEY CAN NOT DO ANYTHING FOR ME UNLESS I DRIVE IT THERE WITH THE LIGHT STILL ON. I KNOW NUMEROUS PEOPLE HAVE REPORTED THIS PROBLEM. WHY IS THERE NOT A RECALL? DOES IT HAVE SOMETHING TO DO WITH THE CRUISE CONTROL RECALL OR THE WIRING HARNESS THAT WEARS OUT FOR THE GEAR SHIFTER????

Mileage: 118,000

SHIFT GEAR PROBLEM WHILE DRIVING

Mileage: 39,000

OCT. 2019: BLARING RADIO, U-CONNECT SYSTEM FAILURE (BATTERY REPLACED)-GARAGE AT HOME AND LOCAL SUBURBAN AREA DEC. 2019: RADIO VOLUME CONTROL DIDN'T WORK, MUTE BUTTON DIDN'T WORK, MUTE BUTTON UNMUTED ITSELF (TWICE IN A 5-7 MINUTE PERIOD), VOLUME ADJUSTING UP AND DOWN ON ITS OWN-HAPPENED 8:10 AM JAN. 2020: AUDIO STUCK ON RELIGIOUS STATION, BUT INFO SCREEN BLANK-BLACK (9:45 AM AND 10:10 AM. HAPPENED AFTER I STOPPED TO GET GAS AT A SUBURBAN LOCATION) MARCH 2020: RADIO UNMUTED ITSELF MULTIPLE TIMES ON ITS OWN AND WHEN I PRESSED THE MUTE BUTTON-IT DIDN'T WORK (SUBURBS) MARCH 2020: AM-UNABLE TO ADJUST VOLUME-STUCK FOLLOWED BY BLARING VOLUME AFTER I HAD TURNED THE VOLUME BUTTON DOWN. LATER-SAME DAY-RADIO STATION CHANGED TO A RELIGIOUS STATION (NOT THE STATION I HAD ON PREVIOUSLY) AIR PRESSURE LIGHT GOES ON CONSTANTLY START AND STOP SYSTEM MESSAGE GOES ON AND OFF CONSTANTLY THIS JEEP HAS JUST OVER 36,000 MILES. RADIO INCIDENCES HAVE OCCURRED BOTH WHILE SITTING STATIONARY AND WHILE DRIVING.

Mileage: 30,000

SERVICE SHIFTER LIGHT COMES ON ALMOST CONSTANTLY AND WILL NOT GO OFF. YOU CANNOT CLEAR IT UNLESS YOU PARK THE CAR TURN IT OFF AND BACK ON AND HOPE FOR THE BEST.

Mileage: 85,260

I WAS DRIVING ON THE FREEWAY GOING 60 MILES PER HOUR WHEN L HEARD A LOUD BANG. MY CAR SHOOK VIOLENTLY CAUSING ME TO SWERVE. I THEN HEARD THE WIND COMING IN FROM MY MOONROOF . I IMMEDIATELY PULLED OFF THE FREEWAY TO ASSESS WHAT HAD HAPPENED. THERE WAS A HUGE HOLE IN MY MOONROOF WITH THE REST OF THE GLASS PROTRUDING UPWARD. NOTHING HIT MY MOONROOF IT HAD EXPLODED.

Mileage: 57,000

SERVICE SHIFTER KEEPS COMING ON. I'VE TRIED TAKING IT TO SEE WHAT THE PROBLEM WAS BUT IT'S ALWAYS OFF WHEN I TAKE IT AND THEY TELL ME THAT THEY CAN'T FIX THE PROBLEM IF IT'S NOT COMMUNICATED THAT IT HAS ONE!

ON AT LEAST 10 OCCASIONS FROM AUG 2017 - FEB 2020, WHILE DRIVING THE 2015 JEEP CHEROKEE, THE GEAR SHIFT WOULD LIGHT UP AND THE DISPLAY WOULD INDICATE "SERVICE SHIFTER." THE WARNING LIGHT WOULD DISAPPEAR ONCE THE VEHICLE WAS TURNED OFF AND COULD NOT BE REPLICATED ON COMMAND FOR A MECHANIC TO EVALUATE.

Mileage: 80,000

SERVICE SHIFTER LIGHT CAME ON AT 86,000 MILES, WENT OFF AFTER TURNING MY VEHICLE OFF. TOOK TO THE DEALERSHIP AND THEY SEE NOTHING WRONG, NO CODES, NOTHING. IT JERKS A LOT WHEN AT SLOW SPEEDS PULLING OUT SOMEWHERE AND GOING DOWN A HILL.

Mileage: 86,000

SERVICE SHIFTER MESSAGE KEEPS POP UP RANDOMLY. IT STARTED AT AROUND 70,000 MILES. ONCE THE CAR IS TURNED OFF AND BACK ON THE MESSAGE GOES AWAY. THERE SEEM TO BE A LOT OF COMPLAINTS ABOUT THIS ISSUE WITH JEEP CHEROKEE. IS THERE GOING TO BE A RECALL?

Mileage: 75,000

I HAVE A "SERVICE SHIFTER" ERROR ILLUMINATING ON MY SCREEN AND ALL THE LIGHTS ILLUMINATE ON THE SHIFT ITSELF. I TURN THE CAR BACK OFF AND THE LIGHTS GO AWAY, BUT THEY ALWAYS COME BACK ON. THERE ARE MULTIPLE PEOPLE ONLINE REPORTING THE SAME ISSUE. THERE ARE FORUMS EVERYWHERE ABOUT THIS. MANY PEOPLE TAKE IT TO THE DEALER AND GET IT FIXED AND IT DOESN'T FIT THE PROBLEM, JUST CREATES NEW ONES SO THEY ARE WASTING THEIR MONEY. MY ISSUE HAPPENS WHEN MY CAR IS IN PARK. NOT WHILE MOVING.

Mileage: 70,000

WHEN I AM DRIVING MY CAR, IT WILL AUTOMATICALLY GO INTO NEUTRAL. NORMALLY, I AM DRIVING 15-25 MPS, THE RADIO AND HEAT/AC IS OFF. I AM SCARED TO DRIVE MY CAR. WHEN IT GOES INTO NEUTRAL I PRESS THE BRAKE (WHICH IS HARD) AND I PUT THE CAR ON PARK AND AFTER THE THIRD OR FOURTH TRY, IT FINALLY TURNS ON. THE PROBLEM WILL NOT OCCUR AGAIN DURING THE DAY. IT ONLY HAPPENS IN THE MORNINGS.

WHEN DRIVING ON THE HIGHWAY THE THE WARNING CHIME GO OFF AND THE DASH READS "SERVICE SHIFTER"

Mileage: 43,000

THE VEHICLES SERVICE SHIFTER COMES ON WHILE PARKED AND OR DRIVING (BOTH HIGHWAY AND CITY) LOCKING THE DASH AS WELL AS LIGHTING UP THE GEARS. NEEDS REPLACED, IF IT'S NOT IT'LL LOCK UP AND PREVENT THE CAR FROM BEING PUT INTO PARK OR OTHER GEARS.

Mileage: 76,000

THE SHIFTER LIGHTS UP RED IN ALL DRIVE NUMBERS AND LETTERS, WHEN DRIVING AND SITTING STILL, HAVE TO TURN OFF ENGINE THEN IT STOPS. I DONT WANT PROBLEMS WITH THIS OTHER PEOPLE HAVE HAD TO CHANGE SHIFTERS, I SHOULD NOT HAVE TO DO THIS, IT WAS AN EXPENSIVE VEHICLE!!

Mileage: 40,000

THE 'SERVICE SHIFTER' LIGHT HAS COME ON MULTIPLE TIMES IN ONE DAY. I HAVE TURNED THE CAR OFF AND BACK ON, BUT IT STILL SHOWS UP AS SOON AS I PUT MY CAR IN DRIVE. THIS HAS HAPPENED BEFORE, BUT I'VE ALWAYS JUST BEEN ABLE TO TURN MY CAR OFF AND IT WOULD BE FINE.

Mileage: 88,608

SERVICE SHIFTER LIGHT KEEPS COMING ON. YOU CAN TURN THE VEHICLE OFF AND ON AND IT WILL GO OFF. NEXT TIME IT IS STARTED IT COMES BACK ON AGAIN. I AM UNSURE IF THIS IS DANGEROUS OR NOT BUT NEEDS ADDRESSED ACCORDING TO FORUMS I HAVE READ ABOUT THIS PROBLEM.

Mileage: 60,000

SERVICE SHIFTER LIGHT CONTINUES TO COME ON IT HAPOENS WHILE THE VEHICLE IS STATIONARY AND MOTION AT DIFFERENT TIMES AT FIRST IT WOULD COME ON THEN WHEN I TURN THE VEHICLE OFF AND RESTART IT WOULD NOT BE ON HOWEVER FOR THE PASS WEEK IT COMES ON MORE FREQUENTLY IT OCCURS WHETHER IM DRIVING ON CITY STREETS OR HIGHWAY

AT 28,000 MILES MY JEEP CHEROKEE HAD THE SERVICE SHIFTER LIGHT COME ON PERIODICALLY AND IT WOULD JUST DISAPPEAR WHEN THE CAR WAS RESTARTED. NO ONE WAS ABLE TO RESEARCH THE ERROR BECAUSE IT WOULD NOT REMAIN ON AND THERE WAS NO DOCUMENTATION IN THE MANUAL ON HOW TO RESOLVE. AT 40,000 MILES THE ERROR BECAME MORE FREQUENT AND AT 42000 MILES IT BECAME CONSTANT. I TOOK IT TO THE DEALER TODAY AND THEY SAID IT WAS A SHIFTER COMPONENT AND THEY WERE ORDERING A BEZEL TO INSTALL AT A VERY EXPENSIVE COST. EVERY JEEP FORUM SHOWS THAT MANY PEOPLE ARE HAVING THE SAME EXACT ISSUE AND I THINK IT SHOULD BE INVESTIGATED.

Mileage: 28,000

CAR WENT INTO ' LIMP' MODE. TRACTION CONTROL WENT OFF, MESSAGE, 4-WHEEL DRIVE IS NOT AVAILABLE. MY CAR LOST POWER AND I HAFT TO USE MANUAL MODE TO SHIFT. DEALER STATED , THAT EVEN THOUGH I GAVE THEM THE TROUBLE CODES, THEY COULD NOT DUPLICATE PROBLEM. SERVICE SHIFTER, LIGHT CAME ON BUT WHEN I RESTART IT GOES AWAY

CAR TRANSMISSION SEEMS TO BE FAULTY. WHEN ACCELERATING IT WOULD STOP RISING IN RPM AND SPEED AND AFTERWARDS WOULD KICK BACK AND MAKE A NOISE LIKE SOMETHING HITTING.

Mileage: 55,000

MY GAS CAP LIGHT HAS BEEN ON FOR 2 YEARS. I APPARENTLY AM THE ONLY ONE WITH THIS ISSUE AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE AS THEY NEED A FLASH TO RESET THE MOTHERBOARD. IN THE MEANTIME TO RULE THINGS OUT I HAD TO HAVE THE VAPOR TEST DONE AND REPLACE THE GAS CAP WHICH OF COURSE SOLVEE NOTHING.

CAR SHIFTS REALLY HARD AND THEN, TODAY WHEN DRIVING IN THE MIDDLE OF THE ROAD WITH MY TODDLER IN THE CAR MY CAR SHUT OFF AND SAID SHIFT TO PARK . FINALLY TURNED BACK ON .

Mileage: 46,300

CAR SEEMS TO DOWN SHIFT, SHIFT INTO NUETRAL, SHIFT OR JUMP OUT OF GEAR. SERVICE SHIFTER LIGHT KEEPS COMING ON.HAS HAPPENED WHILE VEHICLE WAS IN MOTION ON A CITY STREET.

Mileage: 20,000

I WAS DRIVING ON THE INTERSTATE BETWEEN 60 AND 80 PMH AND OUT OF NOWHERE THE SERVICE SHIFTER POPPED UP ON THE DASHBOARD SCREEN AND THEN ALL THE LIGHTS ON THE SHIFTER LIT UP RED ( LIKE A CHRISTMAS TREE) AND I LOSE COMPLETE FUNCTION OF THE SHIFTER ALL TOGETHER. THIS HAS HAPPENED 8 TIMES IN THE 15 MONTHS I HAVE OWNED THIS VEHICLE.

Mileage: 40,000

ON ROUTE 80 VEHICLE DWNSHIFTED, POWER STEERING AND BRAKES AFFECTED. MILEAGE 9604 JULY 2, 2019. VEHICLE TOWED. AUGUST 30, 3019 IT HAPPENED AGAIN BUT WAS LESS THAN 1 MILE AWAY, DROVE IT THERE PICKED UP VEHICLE ON 9-11-2019. MILEAGE 9817. DROVE IT 30 MILES AND CAME HOME. 7 HOURS LATER., SAME ISSUE AND WAS ONLY 2 BLOCKS FROM MY HOUSE. VEHICLE TOWED AGAIN STATING SERVICE ANTI LOCK BRAKES SERVICE TRANSMISSION, CHANGE OIL, SERVICE PARKING BRAKE, 4WD UNAVAILABLE, CHECK ENGINE LIGHT, ANTI SKID LIGHT ON WOULD NOT SHUT OFF. STEERING, TRANSMISSION AND BRAKES AFFECTED. THIS VEHICLE IS NOT SAFE. SAME ISSUE IN ALL 3 INSTANCES, SO THEY ARE OBVIOUSLY NOT CORRECTING THE PROBLEM. THERE SHOULD AT LEAST HAVE RECALLS ON THESE VEHICLES. SERVICE RECORDS ARE ATTACHED.

Mileage: 500

VEHICLE HAS A MIND OF IT'S OWN WHEN IN GEAR. WHEN TRYING BACK OUT OF PLACES IT JERKS UNCONTROLLABLY. ITS ALSO DOES THIS WHEN WAITING IDLE AT A STOP SIGN OR LIGHT. IT WILL JERK FORWARD AS SOON AS YOU LET OFF THE BRAKE AND OTHER TIMES IT WON'T GO AT ALL WHEN ACCELERATING. 3 TIMES NOW IT HAS JUST COMPLETELY SHUT ITSELF OFF WHEN I'M GEAR FOR NO APPARENT REASONS AT ALL. I TRY NOW NOT TO DRIVE IT ALL BECAUSE IT'S NOT SAFE. I'VE KEPT IT UP TO DATE ON ALL THE COMPUTER UPDATES THROUGH A CERTIFIED JEEP DEALERSHIP INCLUDING ALL THE OIL CHANGES AND REQUIRED MAINTENANCE. THE DEALERSHIP SAYS IT HAS TO DO WITH THE TRANSMISSION BUT CAN OFFER NO TRUE FIX THROUGH JEEP.

Mileage: 10,000

2015 JEEP CHEROKEE LATITUDE 4 WHEEL DRIVE. IT IS UNDER WARRANTY FOR TRANSMISSION, ETC. USING OIL, ( EVAPORATES?) AND IS A KNOWN ISSUE WITH THIS MAKE MODEL AND YEAR. CALLED JEEP AND WAS ADVISED TO GET IT INTO SERVICE IMMEDIATELY DUE TO KNOWN ISSUES, BUT THEY WOULD NOT ALLOW ME TO MAKE A COMPLAINT. JEEP HAS BEEN TRYING TO STALL OUT WHILE DRIVING, AT STOPS, HARD SHIFTS, BRAKE COMES ON AUTOMATICALLY, COMPLETELY STOPPED IN THE MIDDLE OF THE ROAD WHILE DRIVING, AND OIL HAS SOMEHOW DISAPPEARED FROM IT, BUT NO LEAKS.

Mileage: 51,500

MY 2015 JEEP LATITUDE IS GOING ON IT'S 3RD A C BLOWER MOTOR AND THIS WILL BE WITHIN 2 YEARS AND 3 MONTHS. I HAVE DONE MY DUE DILIGENCE AS A CONSUMER AND THERE IS NO RECORD THAT THIS PART SHOULD BE FAULTY THIS QUICKLY NOR THIS FREQUENTLY. I WAS INSTRUCTED TO REPLACE IT WITH OUT REFERRAL TO THE POTENTIAL OF RELATED PARTS GOING BAD (EX. RESISTOR WHICH WOULD HELP REGULATE THE BLOWER MOTOR. IF IN FACT THE PART IN QUESTION ACTUALLY DOES NEED TO BE REPLACED I AM REQUESTING A REVIEW OF THIS PART ON THE YEAR, MAKE AND MODEL. THIS IS NORMALLY A LIFECYCLE PART AND SHOULD NOT BE FAULTY THIS SOON.

Mileage: 67,000

POWER TRAIN/ENGINE RECALL. I BROUGHT MY VEHICLE TO THE DEALERSHIP TO LET THEM KNOW MY VEHICLE ACCELERATED WHEN I APPLIED MY BRAKES AND IT DOES THIS ALL THE TIME. THEY SAID IT WAS SOME MODULE THAT NEEDED TO BE ADJUSTED OR UPDATED AND THE PROBLEM WAS NOT FIXED. THE PROBLEM IS NOT FIXED AND IT JUST THE OTHER NIGHT WHILE DRIVING DOWN THE ROAD I APPLIED MY BRAKES BECAUSE A CAR PULLED OUT IN FRONT OF ME AND THE JEEP LUNGED FORWARD THEN SLOWED DOWN. THIS IS AN ONGOING ISSUE AMONGST OTHERS WITH JEEP CHEROKEES BECAUSE I HAVE ASKED MY NEIGHBOR AND OTHERS IVE MET WITH JEEP CHEROKEE'S AND THEY HAVE ALL MENTIONED THIS HAPPENS TO THEM AS WELL. IT IS IN THE JEEP FORUMS, WHY IS THIS ISSUE NOT FIXED, TO BE HONEST I DON'T FEEL SAFE DRIVING MY VEHICLE. I'M IN THE MILITARY AND HAVE TO DRIVE OVER 60 MILES PER DAY TO AND FROM WORK AND THIS IS UNACCEPTABLE. IT HAPPENS PRETTY MUCH EVERY TIME I DRIVE THE VEHICLE.

Mileage: 5

MY AUTOMATIC REAR HATCH STOPPED WORKING AFTER A SMALL AMOUNT OF WATER FROM A COOLER LEAKED IN MY "TRUNK". I CHECKED THE FUSE FOR THE HATCH AND IT BLEW, I SWAPPED IT OUT AND SMOKE BEGAN TO POUR FROM THE REAR OF MY JEEP (THE TRUNK) THEN A FIRE ERUPTED, SEVERELY DAMAGING MY CHEROKEE. THE JEEP WAS IN MY DRIVEWAY AND DUE TO THE FIRE BEING NEAR THE GAS TANK I HAD TO DRIVE IT TO THE STREET OUT OF FEAR IT WOULD HURT MY FAMILY. THERE IS A RECALL RE: THE HATCH MOTOR MODULE GETTING WET AND CAUSING A FIRE WHICH I HAD PERFORMED IN 2016. THIS PART IS FAULTY AND ALMOST HARMED ME/FAMILY AND NOW I AM OUT MY DEDUCTIBLE AND CAR RENTAL COSTS. NO ONE FROM CHRYSLER OR JEEP WILL CALL ME BACK.

Mileage: 61,000

ON THE GEAR SHIFT ALL LIGHTS ARE ON AND A WARNING COMES UP ON PANEL SAYING GEAR SHIFT NEEDS SERVICING. TOOK TO DEALER AND THEY DIDN'T NO WHAT IT WAS OR HOW TO FIX. IT WENT OFF WHEN I CUT CAR OFF AND BACK ON BUT NOW IT'S COMING ON ALL THE TIME. IT SCARES ME AND I CAN'T KEEP TAKING TO A DEALER TO CHARGE ME AND IT'S NOT FIXED.PLEASE GET JEEP TO DO A RECALL AND FIX THIS. THIS HAPPENS WHEN IT'S DRIVING

Mileage: 28,000

SERVICE SHIFTER ERROR WHEN DRIVING ON THE DASHBOARD WILL BLOCK COMPLETELY ON THE HIGHWAY.

Mileage: 77,000

WHEEL HUBS ALL.DEFECTIVE WILL NOT COME.OFF , NO SPARE TIRE WAS INCLUDED WITH PURCHASE DEALER PROMISED FOR 2 HRS TO GET A SPARE TIRE FOR TRUNK OF JEEP , AND NEVER DID JUST EXCUSES , DURING ROUTINE SERVICE UNDER WARRANTY I WAS NOTICED 2 MONTHS AGO ALL WHEN HUBS ARE DEFECTIVE DEALER TUTTLE CLICK JERP IRVINE CA REFUSED TO REPAIR WITHOUT COST DEMANDED $300 TO.REPLACE OTHER TITTLE DEALER IN SAN JUAN SAID IS JUNE 2019, DEALERS JOB TO REPAIR BECAUSE ALL KEEPS HUBS DEFECTIVE 2015.

"SERVICE SHIFTER" NOTIFICATION COMES ON THE DASHBOARD. A SEARCH OF THE WEB FINDS THIS IS A COMMON PROBLEM AND THAT JEEP DOESN'T KNOW WHAT THE ISSUE IS. SEEMS LIKE ENOUGH IS HAPPENING TO WARRANT A RECALL.

Mileage: 45,052

ENGINE WAS COMPLETELY REPLACED, ALSO THE AC COMPRESSOR BROKE RIGHT AFTER THE ENGINE WAS REPLACED. THERE HAS BEEN RECALLS ON 75K OTHER JEEP CHEROKEES, SAME YEAR.

Mileage: 50,000

FOR THE THIRD TIME I HAVE HAD THE SERVICE SHIFTER LIGHT COME ON THE CAR ONLY HAS 36,000 MILES. THERE IS ALSO SIGNIFICANT ISSUES WITH THE DRIVE TRAIN, SHIFTING , MAKING A FAN HUMMING SOUND AND THE CAR NOT ACCELERATING AND HITTING TOP RMPS IN THE RED. MY CAR PREVIOUSLY WAS AT A JEEP DEALERSHIP AND THEY CLAIM NOTHING IS WRONG, COMPUTER RESET AND ISSUES ARE STILL OCCURRING

WHILE IN MOTION, I WOULD GET A MESSAGE ON THE DASHBOARD SAYING "SERVICE SHIFTER." I'VE SEEN THIS MESSAGE POP UP ABOUT 10 TIMES NOW WITHIN A THE LAST 6 MONTH SPAN. I'VE GOTTEN IT FROM THE DEALERSHIP IN 2017. MY VEHICLE IS AT 75K MILES.

Mileage: 75,500

SERVICE SHIFTER

Mileage: 76,456

SERVICE SHIFTER MESSAGE ALL LIGHTS ON GEAR BOX ALL LIT NO CHANGE WHEN OUT INTO GEAR

Mileage: 58,233

AIR CONDITIONER STOPPED WORKING. UPON FURTHER INVESTIGATION, MECHANIC INFORMED ME THE PROBLEM ORIGINATED FROM A FAULTY EVAPORATOR SYSTEM. CURRENTLY, THE REPAIR ESTIMATES IS OVER $2000 DUE TO REPLACE THE EVAPORATOR, COMPRESSOR AND FREON. BASED ON JEEP BLOGS, IT HAS BEEN IDENTIFIED THAT JEEP HAS BEEN AWARE OF THIS FAULTY EVAPORATOR PROBLEM, BUT WILL NOT TAKE RESPONSIBILITY. PER JEEP BLOG, ANOTHER GRAND CHEROKEE OWNER WROTE: DEALER'S SERVICE WRITER IMMEDIATELY TOLD ME THAT 85% OF THE TIME WHEN THE A/C GOES OUT IN THIS VEHICLE IT'S THE EVAPORATOR INSIDE THE CAR BEHIND THE DASH. UPON FURTHER EXAMINATION BY THE REPAIR TECHNICIAN THAT'S WHAT NEEDED TO BE REPLACED. I ASKED IF THEY REPLACE THE EVAPORATOR WITH THE SAME PART AND HE SAID NO, THEY NOW USE A DIFFERENT SKU REPLACEMENT EVAPORATOR. OBVIOUSLY, JEEP IS AWARE OF THIS PROBLEM AND HAS MADE CHANGES TO FIX IT.

SERVICE SHIFTER SERVICE SHIFTER KEEPS POPPING UP AS I'M DRIVING. STREETS AND HIGHWAY.

Mileage: 47,500

I WAS MAKING A RIGHT HAND TURN OFF OF CLOVE RD. ALL OF A SUDDEN THERE WAS A THUNK AND I COULDN'T ACCELERATE BEYOND 2MPH, CHECK TRANSMISSION AND CHECK ENGINE LIGHT CAME ON. PUT IT IN PARK AND IT KEPT ROLLING. A HELPER HAD THE COMPUTER AND IT READ POWER CONTROL MODULE.

Mileage: 69,500

I STARTED MY CAR UP WHEN THE CAR ACCELERATES THE CAR COMPLETELY STOPS IN TRAFFIC THE CHECK ENGINE LIGHT NOR BATTERY LIGHT CAME ON

Mileage: 40,252

WHILE DRIVING OCCASIONALLY FEELS LIKE THE TRANSMISSION BANGS AND IT MAKES A LOUD NOISE. WHEN STOPPED AND PUT IN REVERSE TO BACK UP THERE IS A SIGNIFICANT HESITATION BEFORE TRANSMISSION ENGAGES AND ABILITY TO REVERSE. A COUPLE OF TIMES, PARKED IN DRIVEWAY, CAR WARMED UP, PUT CAR IN DRIVE AND IT FELT LIKE IT WAS STUCK, THE ENGINE REVVED BUT THE CAR DIDN'T MOVE, I PUT THE CAR IN PARK AND BACK IN DRIVE, IT FINALLY FELT LIKE IT BROKE LOOSE- LITERALLY AND I WAS ABLE TO DRIVE. THESE THINGS HAPPEN PERIODICALLY.

Mileage: 65,000

WELL IN DRIVE THE CAR TURNED INTO NEUTRAL JUST DIDN'T GO ANYWHERE ONLY HAD THE CAR FOR ABOUT TWO THOUSAND MILES BOUGHT THE CAR USED 2015 ONE YEAR AGO FROM WESTBURY JEEP IT'S A JEEP CHEROKEE LATITUDE 2015. BEEN IN THE SHOP 5 TIMES ALREADY

Mileage: 33,000

SERVICE SHIFTER LIGHT COMING ON, HESITATION IN DRIVE, ALL RED LIGHTS AROUND SHIFTER ON RED. VEHICLE SERVICED PREVIOUSLY FOR COMPUTER ISSUES. 40K MILES. WARNING LIGHTS CAME ON DRIVING FROM FL TO PA IN SC APPX 300 MILES, SHUT OFF VEHICLE AND RESTARTED LIGHTS WERE NOT ON. AFTER DRIVING APPX 200 MILES WARNING LIGHTS CAME BACK ON IN VA. STOPPED AND RESTARTED NO LIGHTS ON IN WV OR PA. OUTSIDE TEMPERATURE DIFFERENCE FROM SC TO WV 40 DEGREES COOLER. DROVE THRU PA AND NJ FOR 5 DAYS NO ISSUES. LEFT NJ AND DROVE TO NC WITH NO ISSUES. IN NC AFTER DRIVING APPX 200 MILES SERVICE SHIFTER LIGHT CAME ON IN SC WITH OUTSIDE TEMPERATURE PLUS 40 DEGVREES FROM NJ. SHUT OFF VEHICLE AND RESTARTED AND NO FURTHER ISSUES.

Mileage: 40,000

I WAS DRIVING AND SLOWING DOWN WHEN MY CAR COMPLETELY SHUT OFF IN TRAFFIC ON A BUSY 1 LANE ROAD. I PUT CAR IN PARK AND TRIED RESTARTING. CAR WOULD NOT START, NO POWER WHAT SO EVER, NO HAZARD LIGHTS, STEERING WHEEL DID NOT LOCK, KEY WOULD NOT PULL OUT OF IGNITION, AND MY CAR WOULD NOT DISENGAGE FROM PARK. LITERALLY PARKED IN THE ROAD. WE WERE ABLE TO POP THE GEAR SHIFTER AND PUT CAR INTO NEUTRAL AND PUSH MY CAR TO A PARKING LOT. I PUT THE CAR BACK IN PARK AND STARTED IT AND THE CAR LURCHED FORWARD VIOLENTLY. DEALER SAID THE ISSUE WAS BECAUSE I HAD A NEW BATTERY INSTALLED IN MY CAR RECENTLY.

Mileage: 27,500

FREQUENTLY THE MESSAGE "SERVICE SHIFTER" LIGHTS UP ON MY DASHBOARD AND ALL THE GEAR LIGHTS ON THE SHIFTER LIGHT UP. THIS HAPPENS USUALLY AFTER I START THE CAR. SOMETIMES I TURN IT BACK OFF AND RESTART THE CAR AND IT GOES AWAY, BUT A FEW TIMES IT HAS STAYED ON MY ENTIRE DRIVE.

Mileage: 50,000

FIRST THIS HAPPENED 3/6/2019 THE VEHICLE SHUT OFF DEAD ON A MAIN RD COULD NOT START IT FOR ABOUT 5 MINUTES OR SO. GOT IT GOING . THEN YESTERDAY 3/9/19 THE SAME THING WITH MY DAUGHTER DRIVING DEAD STOP ENGINE NOT RUNNING AS DRIVING AGAIN TOOK AWHILE TO START IT UP, GOT IT BACK HOME HEARD A SOUND AS YOU PUT THE CAR IN GEAR CLICKING NOISE THEN I PUT IT BACK IN PARK THE VEHICLE ROLLED BACK ONCE IN PARK NEVER HAPPENS BEFORE. I LOOKED UP RECALLS PEOPLE HAVE HAD THE SAME EXACT ISSUE IDENTICAL TO MINE, PROBLEM A WIRE WAS CRIMPED AND SOFTWARE NEEDED UPDATING. DONE KNOW IF THIS WAS EVER FIXED BOUGHT THIS USED A YEAR AND A HALF AGO. THE CAR IS NOT THAT OLD ONLY HAS 47K MILES ON IT. I SEE NO RECALLS NOW BUT THERE WAS ONE VAN IT BE BROUGHT IN ON THAT RECALL I AM SPEAKING OF?? CAR BOTH TIMES WERE ON A CITY STREET COMING TO A STOP WHEN THE CAR SHUT OFF ABRUPTLY BOTH TIME WE HAD TRAFFIC COMING FROM BEHIND US.

Mileage: 48,138

REAR CONTROL ARM LOOSE, KNUCKLE IN ARM DAMAGES AND REAR BOTH NEW REAR TIRES DAMAGED. THE REAR END HAD NO TORQUE, TRACTION OR CONTROL AND WAS SWAYING FROM SIDE TO SIDE. THE VEHICLE IS CURRENTLY BEING REPAIRED FOR $2400.00

Mileage: 61,000

I HAVE A 2015 JEEP CHEROKEE LATITUDE AND FOR SOME REASON WHEN IT GETS COLD OUTSIDE. MY CAR WON'T START.IN THE MORNING WHEN I GET UP AND IT'S IN MY DRIVE WAY I CLICK MY CAR REMOTE TO UNLOCK MY CAR AND MY HEADLIGHTS WON'T EVEN COME ON SO I HAVE TO MANUALLY OPEN MY DOOR WITH MY KEY. I TURN THE KEY IN THE IGNITION AND THERE IS NO SOUNDS OR CRANKING. THE MONITOR IN FRONT OF THE DRIVER TURNS ON THEN IT SHUTS OFF AFTER A WHILE. THE LIGHTS INSIDE THE CAR TURN ON BUT I'M NOT SURE ABOUT THE RADIO. THERE ARE SOME DAYS AFTER A FEW MOMENTS IT STARTS AND THERE ARE OTHER DAYS WHERE IT TAKES HOURS TO START. I DON'T KNOW WHAT'S THE ISSUE. THIS USUALLY HAPPENS WHEN IT'S 30 DEGREES OR LOWER. SOMETIMES EVEN AFTER WORK IT WON'T START AND I WOULD HAVE TO FIND A RIDE HOME LEAVING IT AT MY JOB.

THE CAR JERKS REAL HARD WHEN SHIFITING PASS SECOND, HAS A PROBLEM WITH ACCELERATING AFTER COMING TO A COMPLETE STOP AND IT SOMETIME JERK ONCE YOU GET PASS 35MILES A HOUR ND SOMETIMES IT WANT LET YOU GO PASS 40MILES A HOUR.

Mileage: 10

FLOORBOARD ON DRIVERS SIDE WAS SOAKED TOOK TO DEALER AND THEY CAN'T FIGURE OUT WHAT THE PROBLEM IS, ALSO MY WINDSHIELD GETS FROSTED FROM THE INSIDE WINDSHIELD WHEN PARKED AT NIGHT

Mileage: 18,850

NUMEROUS TRANSMISSION ISSUES RANGING FROM SHIFTING ERRORS TO ROUGH SHIFTING, AND RECENTLY, AUTOMATIC ENGINE SHUTOFF NO LONGER WORKS. DESPITE CHRYSLER'S TRANSMISSION RECALLS, THE ISSUES CONTINUE. THE LATEST ISSUE, ON/OFF SWITCH, HAS NO SOLUTION ACCORDING TO THE DEALER. AND THEY HAVE SUBMITTED A STAR REPORT FOR ASSISTANCE. THAT WAS AFTER 5 DAYS OF HOLDING ON TO THE CAR.

Mileage: 27,000

SHIFTER SERVICE WARNING CONTINUOUSLY POPS UP ON THE DASH BOARD WHILE ALL LIGHTS BLINK RED ON THE STICK SHIFTER. THIS HAPPENS DAILY, SOMETIMES THE CAR WILL NOT SHIFT OUT OF IT'S CURRENT GEAR WHILE IN MOTION WHICH IS A MASSIVE LIABILITY AND DANGER TO EVERYONE ON THE ROAD. I HAD THE SHIFTER REPLACED AT 27,000 MILES AND THE WARNING LIGHT RETURNED AGAIN AT 40,000 MILES. THERE IS NOW AN "ELECTRICAL" WIRING ISSUE. AFTER RESEARCH, IT APPEARS AS THOUGH THIS IS A MANUFACTURING ISSUE AND CERTAIN ASPECTS WERE RECALLED BUT NOT THE ENTIRE SHIFTER. IF I WERE TRAVELING AT A HIGHER RATE OF SPEED WHEN THE SHIFTER LOCKED UP I WOULD BE DEAD. EACH TIME THE WARNING APPEARS, YOU MUST PULL OVER WITHIN A MINUTE OR SO BEFORE IT LOCKS UP, TURN THE CAR OFF AND RESTART IT. THE MESSAGE DISAPPEARS AND THE CAR OPERATES NORMAL FOR A SHORT TIME. THIS NEEDS TO BE INVESTIGATED.

Mileage: 42,000

CRUISE CONTROL WILL BE SET AND EITHER BE GOING 5MPH+ FASTER THAN WHAT IT'S SET AT, OR NOT SHUT OFF WHEN TURNED OFF . ALSO, CONSISTENTLY HAVING 'SERVICE SHIFTER' COME ON , AND THE SHIFTER WILL STOP WORKING AND LOCK IN THE GEAR IT'S IN OR LOCK WHEN PUT IN PARK AND NOT SHIFT TO ANOTHER GEAR.

Mileage: 44,440

WHEN I START THE CAR IN THE MORNING STATIONARY, THE CAR LEAPS FORWARD AND THEN THE CAR ROCKS BACK AND FORTH. IVE COMPLAINED ABOUT THIS BEFORE BUT DEALER COULD NOT REPLICATE ISSUE SINCE THE ISSUE USUALLY ONLY OCCURS WHEN ENGINE IS COLD. ALSO, TRANSMISSION SLIPS AND REVS WHEN IN MOTION CHANGING SPEEDS USING CRUISE CONTROL. THE JEEP HAS ALWAYS DONE THIS SINCE IVE OWNED IT.

Mileage: 50

TRANSMISSION BANGS VERY HARD WHEN SHIFTING AROUND 40 MILES PER HOUR. IF TRAVELING UP AN INCLINE IT SEEMS TO WORSEN THE FORCE OF THE BANG. ALSO HAS A STUTTER WHEN ACCELERATING FROM A STOP IN 1ST GEAR THRU 2ND GEAR.

Mileage: 50,000

JUST PURCHASED 2015 CHEROKEE, WHEN FIRST ACCELERATING IT HESITATES AND SEEMS TO NOT SHIFT CORRECTLY AND THEN EVENTUALLY "KICKS IN" AND JERKS HARD. CAUSES MAJOR ISSUES WHILE IN TRAFFIC. ALSO SOUNDS LIKE ITS GOING TO SHUT OFF WHEN SITTING STATIONARY AND IDLING.

Mileage: 33,513

CPSC: I PURCHASED A PEDAL COMMANDER PRODUCT SEPTEMBER 21, 2018 TO ASSIST MY 2015 JEEP'S ACCELERATION. THE MODULE IS A PASS THROUGH ELECTRONIC DEVICE THAT IS INSTALLED BETWEEN THE ACCELERATOR PEDAL. *DT O THE USER CAN SELECT 4 'MODES' THAT WILL PROVIDE A BETTER RESPONSE WHEN THE GAS PEDAL IS DEPRESSED. *DT THE CONSUMER STATED A PEDAL COMMANDER DEVICE WAS INSTALLED IN THE VEHICLE. THE DEVICE FAILED WHILE DRIVING THE VEHICLE IN ECO/CITY MODE. *JS*JB

WHILE BEING TOWED BEHIND MOTORHOME, THE FRONT "LOAD BEAMS" ON JEEP CAME APART. LUCKILY, THIS DID NOT OCCUR ON HIGHWAY AT HIGH SPEEDS AS IT COULD HAVE CAUSED SERIOUS ACCIDENT.

Mileage: 49,000

I PURCHASED A 2015 JEEP CHEROKEE LATITUDE SEPTEMBER 2018 WITH 64,000 MILES ON IT. WHEN DRIVING VEHICLE ON THE STREET, THE VEHICLE WILL JERK REALLY HARD LIKE IT IS CHANGING GEARS. IF I AM PUTTING VEHICLE IN REVERSE AND LEAVING OUT OF MY DRIVE WAY, THE VEHICLE JERKS. WHENEVER I AM DRIVING AT A LOW SPEED (0-45MPH) THE VEHICLE JERKS. WHEN COMING TO A COMPLETE STOP, LIKE A STOP SIGN, RED LIGHT, OR HEAVY TRAFFIC, VEHICLE JERKS ONCE I ACCELERATE. I TOOK MY VEHICLE TO DEALER TO BE SERVICED ON NOVEMBER 3, 2018 REGARDING THIS ISSUE AND I WAS TOLD THEY FOUND NO PROBLEMS BUT THERE WAS AN UPDATE (RRT) COMPLETED ON VEHICLE. I TOOK MY VEHICLE BACK TO DEALERSHIP ON SATURDAY, NOVEMBER 17, 2018 FOR ELECTRICAL COMPONENT SERVICES AND COMPLAINED ABOUT THE SAME ISSUE AND WAS TOLD VEHICLE IS NOT SHOWING ANY PROBLEMS BUT MY THERMOSTAT NEEDED REPLACING DUE TO THERMOSTAT RATIONALITY CODE. I SCHEDULED AN APPOINTMENT FOR A FUTURE DATE TO THE SERVICE. ALSO HAD LOW BEAM HEADLIGHT FIXED WAS TOLD THE BULB DIDN'T NEED REPLACING THAT SOMEHOW IT CAME UNSCREWED. HEADLIGHT WAS WORKING BEFORE I LEFT, LATER ON THAT DAY HEADLIGHT WENT OUT AGAIN. I LIVE IN HOUSTON WHERE THE TEMPS RE NOW IN THE 50S HIGHS 60S AND I HAD MY HEATER ON, ALL OF A SUDDEN I STARTED TO SMELL SMOKE LIKE OIL SMOKE. BUT I DON'T HAVE ANY LIGHTS COMING ON ON MY DASHBOARD. CAN YOU PLEASE TELL WHY IS MY AUTOMATIC VEHICLE DRIVING LIKE IT'S MANUAL AND WITH IT ONLY HAVING 1 PREVIOUS OWNER THAT ALL OF THESE THINGS ARE HAPPENING???

Mileage: 64,396

THE 911 BUTTON DOES NOT WORK WHEN PRESSED. GET NOTICE SAYING THIS.

Mileage: 40,000

AS I WAS DRIVING TO WORK THIS MORNING, I HEARD A "DING" WHICH DIRECTED MY EYES TO THE SCREEN ON MY DASHBOARD. I HAD A MESSAGE THAT SAID "CAR MUST BE STOPPED TO SHIFT" "SHIFT INTO PARK". ALREADY CONFUSED, MY CAR SHIFTED INTO NEUTRAL BY ITSELF, THE STEERING WHEEL LOCKED UP, AND I LOST TOTAL CONTROL OF MY CAR. THIS IS NOT OKAY. I TURNED MY HAZARDS ON AND TURNED OFF MY CAR COMPLETELY. WHILE STILL IN THE MIDDLE OF THE ROAD, I HAD TO WAIT A TOTAL OF 5 MINUTES BEFORE MY CAR WOULD TURN ON AGAIN. I HAVE RESEARCHED THIS, AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TOO. JEEP NEEDS TO TAKE RESPONSIBILITY FOR THIS, AS THEY CLAIM THEY ARE THE MOST AWARDED AMERICAN SUV. THIS HAS HAPPENED TO ME TWICE NOW.

Mileage: 120,000

KEY FOBS DON'T WORK AS THEY SHOULD. REMOTE START ONLY WORKS OCCASIONALLY , INDICATES "KEY FOB NOT DETECTED" WHEN I AM TRYING TO START THE CAR ALTHOUGH I AM HOLDING THE FOB IN MY HAND, WON'T OPEN THE DOOR WHEN I TOUCH THE DOOR HANDLE OR PUSH "UNLOCK", WON'T OPEN THE TAIL GATE ETC. SOMETIMES THE FOB WILL WORK BUT NOT OFTEN. NEW BATTERIES HAVE BEEN INSTALLED.

Mileage: 40,000

PERIODICALLLY, CAR WILL NOT START AT FIRST. WHEN IT DOES, IT SAYS SERVICE TRANSMISSION. TRANSMISSION JUMPS AND WILL NOT SHIFT INTO SECOND. WHEN IT IS SO SHIFT, THE TRANSMISSION DIES. I HAVE TO STOP, PUT IT IN PARK AND START OVER.

Mileage: 26,000

THE VEHICLE HAS REPEATEDLY COME UP WITH A "SERVICE SHIFTER" MESSAGE SINCE I PURCHASED IT IN DEC OF 2015 NEW. THE DEALERSHIP REPLACED THE SHIFTER ASSEMBLY, BUT THE PROBLEM KEPT HAPPENING. THEY KEPT FLASHING THE SOFTWARE AND TELLING ME IT WAS FINE. AT THE END OF JULY 2018, I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND TO HAVE THE HEADLIGHT RESEARCHED BECAUSE IT HAD BEGUN TO FLICKER ALONG WITH ONE OF THE TWO LICENSE PLATE LIGHTS. THE DEALERSHIP TOLD ME THAT THE HEADLIGHT AND THE LISENCE PLATE LIGHTS WENT OUT AT THE SAME TIME BY COINCIDENCE. I TRIED TO CONTACT JEEP/CHRYSLER DIRECTLY AND EXPLAIN THERE WAS A BIGGER PROBLEM BUT THEY WOULDNT LISTEN. DAYS LATER, I STOPPED FOR GAS, SHUT OFF THE CAR AND FILLED THE TANK. WHEN I GOT BACK IN THE CAR WOULDNT START. I KEPT TRYING TO TURN IT ON BUT IT WOULDNT MAKE A SOUND. FINALLY, AFTER ABOUT 25 MINUTES THE CAR TURNED ON. ONCE ON, ERROR MESSAGES LIGHT UP MY DASH: SERVICE SHIFTER, SERVICE PARKING BREAK, SERVICE ENGINE, SERVICE TRANSMISSION, AND OTHERS. I TRIED TO SHIFT INTO GEAR BUT IT SHIFTED HARD AND SOUNDED LIKE THE TRANSMISSION WAS GOING TO DROP. THE CAR WOULDNT MOVE. TOWED THE CAR TO DEWEY DODGE. THEY FLASHED IT, TOLD ME IT WAS FINE, AND MADE ME COME GET IT AND WOULDNT LOOK FURTHER. 24 HOURS LATER, I WAS STRANDED AGAIN, CAR WOULDNT START. TOWED IT AGAIN. THEY TOLD ME IT WAS THE BATTERY, EVEN THOUGH THEY HAD PREVIOUSLY TOLD ME THEY DID A 27PT INSPECTION AND IT WAS FINE A DAY PRIOR... THEY HAD MY CAR FOR 2 MONTHS. ONCE I GOT IT BACK, I HAD IT FOR ONLY A FEW DAYS AND I WAS STUCK AGAIN. AFTER ABOUT 30 MINUTES THE CAR TURNED ON, AND I WAS ABLE TO TRY TO DRIVE HOME. WHILE ON HIGHWAY, SERVICE SHIFTER APPEARED AGAIN. DEWEY REPLACES THE WIRING HARNESS AND THE SHIFTER AGAIN. CHRYSLER REFUSES TO ACKNOWLEDGE A WIDESPREAD ISSUE EVEN THOUGH MULTIPLE ONLINE FORUMS HAVE A COLLECTION OF PEOPLE DETAILING THE SAME PROBLEMS!

Mileage: 44,000

MY FIANCEE PURCHASED A 2015 JEEP CHEROKEE SUV 4X4 (CERTIFIED PRE-OWNED W/ ADDITIONAL, EXTENDED WARRANTY) ONE (1) MONTH AGO ALMOST TO THE DAY OF THIS INCIDENT REPORT. WHILE SHE WAS DRIVING THE VEHICLE VERY EARLY IN THE MORNING (APPROXIMATELY 5-5:30AM), THE CAR BECAME NON-FUNCTIONAL AND THE INSTRUMENT CLUSTER FLICKERED WITH WARNING LIGHTS APPEARING. THE CAR WAS IN MOTION WHEN THIS OCCURRED WITH NO OUTSIDE FORCES OR FACTORS TO CAUSE THIS TO HAPPEN. THE ENGINE COMPLETELY SHUT OFF AND THE CAR STALLED IMMEDIATELY, WHILE STILL MOVING. THE ELECTRICAL WAS ON AND DISPLAY WORKED, HOWEVER; THE CAR WOULD NOT GO AT ALL. THE CAR BEHIND HER HAD TO SLAM ON THEIR BRAKES AND LUCKILY NO ACCIDENT OCCURRED. HAD IT BEEN ANY LATER IN THE DAY OR ON A BUSY, MAJOR HIGHWAY; I FEAR IT WOULD HAVE BEEN MUCH WORSE. WE HAVE NOW BROUGHT IT TO A DEALERSHIP FOR DIAGNOSIS AND THEY CANNOT GET TO THE CAR FOR AT LEAST TWO (2) WEEKS WITH NO LOANER CARS AVAILABLE. WE WERE ADVISED TO CALL JEEP DIRECTLY AND GO OVER THE SITUATION AND THEY OFFERED NO HELP AT ALL BUT TO *POTENTIALLY* REIMBURSE RENTAL COSTS WHILE THE CAR WOULD BE REPAIRED (MUCH LATER AFTER THE RENTAL NEEDS TO BE PAID). THIS IS OUR SECOND JEEP AND I AM ABSOLUTELY DISSATISFIED WITH THIS AS THIS COULD HAVE COST MY FIANCEE HER LIFE AND THE LIFE OF OTHERS. WE NOW DO NOT KNOW THE BEST PATH FORWARD AND ARE TRYING TO FIGURE OUT A SOLUTION TO EITHER REPAIR OR REPLACE THE VEHICLE. MAYBE LEGAL ACTION IS REQUIRED. FOR BEING "CERTIFIED PRE-OWNED" THE LEVEL OF TRUST HAS DEFINITELY BEEN REDUCED IF NOT LOST COMPLETELY. I HOPE THIS GETS RESOLVED SOON AND THAT JEEP REALLY UNDERSTANDS THE SEVERITY OF THE ISSUE. IF A RECALL IS NECESSARY TO PREVENT INJURY OR DEATH, PLEASE FIX THIS AND MAKE IT RIGHT. PEOPLE BUY THESE CARS TO BE YOUR CUSTOMERS - DON'T DO WRONG BY THEM AND RISK THEIR LIVES TO PREVENT SPENDING TOWARDS THE RESOLUTION OF A COMMON PROBLEM.

Mileage: 49,000

SINCE I BOUGHT MY JEEP IN AUGUST 2016 AND SINCE I'VE GOTTEN IT THE MESSAGE 'SERVICE SHIFTER' POPS UP ON MY SCREEN. I'VE TAKEN IT BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY CAN'T FIND ANYTHING WRONG WITH IT. IT'S GOTTEN TO THE POINT NOW THE MESSAGE POPS UP EVERY OTHER DAY. I HAVE A SON AND I DO NOT WANT SOMETHING MALFUNCTIONING WHILE I'M DRIVING DOWN THE ROAD PUTTING MY FAMILY'S LIFE IN DANGER! THIS NEEDS TO BE FIXED.

SERVICE SHIFTER, VEHICLE TRIES TO SHIFT INTO PARK WHILE DRIVING.

MY VEHICLE HAS BEGUN STALLING, WITH NO WARNING. WHILE SITTING AT A STOP SIGN OR TRAFFIC LIGHT OR IN SLOW TRAFFIC. IT HAS STALLED ONCE ON A BUSY FREEWAY DURING RUSH HOUR. THE FIRST OCCURENCE WAS FRIDAY 7/13 AT A STOP SIGN JUST SHORTLY AFTER STARTING TO DRIVE; THE NEXT SATURDAY 7/14 AT A STOP SIGN AFTER HAVING DRIVEN APPROXIMATELY 17MILES ON A FREEWAY. THIS TIME IT WAS DIFFICULT TO START AND THE GEAR SHIFT WOULD NOT MOVE. THEN WEDNESDAY 7/18 I DON'T RECALL THE CONDITIONS. THEN ON FRIDAY JULY 20 IT STOPPED WHILE I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY DURING RUSH HOUR. THE ISSUE CONTINUES. THERE SEEMS TO BE NO PATTERN - HAS HAPPENED WHEN FIRST STARTING THE VEHICLE, AFTER HAVING DRIVEN FOR SEVERAL MILES - SO IS NOT A "COLD" OR "HOT" ENGINE PROBLEM. THERE ARE NO ENGINE WARNING LIGHTS AND NO PHYSICAL WARNING SIGNS - IT JUST STOPS. I HAVE TAKEN IT TO THE DEALER TWICE. THEY HAVE HAD IT FOR A TOTAL OF 3 DAYS AND SAY THERE IS NOTHING WRONG WITH IT. THIS IS DANGEROUS IF IT CONTINUES TO STALL ON THE FREEWAY IN HEAVY TRAFFIC.

Mileage: 38,307

CAR WAS IN MY DRIVEWAY PARKED FOR ABOUT 3 HOURS WHEN MY NEIGHBOR HEARD A LOUD EXPLOSION LOOKED OUT AND SEEN THAT MY CAR WAS ON FIRE SHE THEN CALLED 911 AND CAME AN WOKE US UP TO GET US OUT OF THE HOME. WE ALL MADE IT OUT SAFELY AS THE CAR KEPT EXPLODING 3 MORE TIMES CAR WAS A LOSS AND HOME WAS DAMAGED THE CAR AT THE TIME OF THE FIRE AS WE WAS TRYING TO PUT IT OUT WITH WATER HOSES THE WINDSHIELD WHIPPERS WAS GOING HEADLIGHTS WAS FLASHING HORN WAS HONKING DOORS WAS LOCKING AND UNLOCKING THE CAR WAS SETTING IN MY DRIVEWAY WITH NO KEYS IN IT AND WINDOWLS UP AND LOCKED ONLY HAD THIS CAR 5 MONTHS. BOUGHT IT 02/24/18

Mileage: 30,000

WHILE IN MOTION, THE VEHICLE SHUTS OFF WITHOUT WARNING. A MESSAGE ON THE DASH SAYS PUT THE CAR IN PARK TO START. THE CAR CONSUMES LARGE AMOUNTS OF SYNTHETIC OIL, WHICH SHOULD LAST UP TO 6 MONTHS BUT ONLY LASTS BETWEEN 700-1000 MILES PER QUART. THE OIL LIGHT DOES NOT COME ON INDICATING THAT THE OIL IS LOW. IT FLASHES ACROSS THE SCREEN TOO FAST FOR THE DRIVER TO SEE THE WARNING. WHEN THE OIL IS LOW, THE CAR BEGINS TO SHUT ITSELF OFF WHILE IN MOTION. THIS HAS HAPPENED WHILE DRIVING AT BOTH HIGH AND LOW RATES OF SPEED ON CITY STREETS AND A HIGHWAY DURING RUSH OUR TRAFFIC, NEARLY CAUSING A COLLISION WITH VEHICLES BEHIND ME.

Mileage: 70,000

WHEN JEEP IS RUNNING IT MAKES A LOUD SOUND, YOU CAN HEAR IT INSIDE THE CAR, AT 10 MPH IS SOUNDS LIKE RAAA RAAA RAAA RAAAA, AT 20 MPH IT SOUNDS LIKE RA RA RA RA RA , AT 60 MPH IT SOUNDS LIKE RARARARARARARARARARARARARARARARARARARARARARARARARARARA. SOUNDS LIKE IT'S COMING FROM UNDER THE CAR, A ROTATING SOUND THAT JUST GETS LOUDER AS YOU DRIVE FASTER. WE COULD NEVER USE THIS CAR FOR A TRIP, WE WOULD BE DEAF BY THE TIME WE GOT BACK. WE THOUGHT IT MIGHT GO AWAY IF WE GOT NEW TIRES, HAD FIRESTONE AT & WE BOUGHT MICHELIN DEFENDER LTX DUE TO LOW NOISE OF TIRE. NO LUCK, NOISE IS STILL THERE. WE GO TO DEALER FOR ALL SERVICE & ARE TOLD ITS A JEEP THING, REALLY? THIS SHOULD NOT BE ALLOWED, PLEASE LOOK INTO IT AS WE ARE SLOWLY LOSING OUR HEARING. IT STARTED MAKING THIS NOISE IN 2015, BOUGHT IN JANUARY 2015 AND CONTINUES TO THIS VERY DAY, JULY 16, 2028. I HATE THIS CAR & FOR $40,000 IT SHOULD BE A HECK OF A LOT BETTER. AND THIS WAS OUR 2ND JEEP, WE HAD A 2001 WITHOUT ONE PROBLEM FOR 12 YEARS.

Mileage: 60,000

OUR JEEP FEELS AS THOUGH IT IS BUCKING/TRANSMISSION WILL SLIP. WE HAVE TAKEN IT TO THE DEALERSHIP ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE THE ISSUE OR THEY HAVE DID A SOFTWARE UPGRADE THAT SHOULD FIX THE PROBLEM. IT IS ONLY A BANDAID AND DECREASES THE AMOUNT IT DOES THE BUCKING BUT WILL GO BACK TO NORMAL AFTER A FEW HUNDRED MILES. RECENLTY OUR SCREEN AS WELL WILL NOT TURN ON FOR UP TO 5TH MINUTES OF DRIVING AND OCCASIONALLY GET A MESSAGE THAT SAYS THE PHONE IS OUT OF SERVICE AND TO CONTACT DEALER. AGAIN WE CONTACT THE DEALER ONLY TO BE TOLD THEY CAN NOT DUPLICATE THE ISSUE AND NOTHING CAN BE DONE. THE SHIFTING HAPPENS GENERALLY WHEN GOING IN BETWEEN THE SPEEDS OF 5-35 MPH. IT'S BECOMING SCARY TO DRIVE AS WE JERK WHILE IN MOTION.

Mileage: 34,000

WHEN I DRIVE OUT OF NOWHERE THE CAR BEGINS TO STALL AND A NOTIFICATION POPS UP SAYING THAT MY BATTERY IS DYING SO THE CAR STOPS MOVING AND THE STEERING WHEEL LOCKS UP. ONCE STOPPED THEN A FEW WORDS POP UP ON MY CAR DISPLAY SAYING THAT I HAVE TO MOVE THE SHIFT FROM P EVEN THOUGH THE SHIFT IS ON D. WHEN I TRY TO SHIFT NOTHING HAPPENS THE CAR STILL STAYS THE SAME DOESNT MOVE OR EVEN REV WHEN I PUSH ON THE GAS PEDAL. THEN I TURN THE CAR OFF AND WHEN I TRY TO TURN IT BACK ON IT TAKES A COUPLE SECONDS FOR IT TO FINALLY TURN BACK ON AS IT STRUGGLES AND THEN EVERYTHING IS NORMAL AGAIN EVEN THE BATTERY LEVEL IS BACK UP TO NORMAL EVEN THOUGH IT WAS JUST COMPLETELY DEAD PRIOR TO STARTING THE CAR AGAIN. WHATEVER IS HAPPENING TO THE SHIFTER IS DRAINING MY BATTERY.

Mileage: 39,000

FAULTY TRANSMISSION GEAR SHIFTING

Mileage: 56,000

JEEP BEING TOWED PER RECREATIONAL 4 DOWN INSTRUCTIONS FRONT WHEELS TURN INWARD CREATING SEVERE VIBRATION OF MOTOR HOME TOW VEHICLE. JEEP STEERING ASSIST MODIFIED BY DEALER. MONTHS LATER UPON INVESTIGATION FOR CAUSE OF TOW BAR HOOKUP & RELEASE DISCOVERED BROKEN JEEP FRAME PLUS OTHER DAMAGES. HAD DAMAGES REPAIRED @ AUTHORIZED JEEP DEALER BODY SHOP. MANUFACTURER DECLINED TO REIMBURSE FOR REPAIR. DEALER ADVISED NOT TO DRIVE OR TOW 4 DOWN DAMAGED JEEP.

Mileage: 35,000

SINCE VEHICLE WAS FIRST PURCHASED IN DEC 2014, THE AUTOSTART FEATURE OCCASIONALLY COMPLETELY STALLS VEHICLE WHEN STOPPED AT SIGN, AT A TRAFFIC LIGHT OR STOPPED IN HEAVY TRANSIT AND WILL NOT TURN BACK ON TO CONTINUE TRIP. I HAVE TO TURN OFF KEY REMOVE KEY AND EXIT VEHICLE TO RESET. I HAVE ALMOST BEEN RUN OVER, IMPACTED BY OTHER ONCOMING VEHICLES ON THE HIGHWAY OR BY VEHICLES TRYING TO GET AROUND ME AT A LIGHT OR STOP SIGN. I HAVE REPORTED IT SEVERAL TIMES TO DEALER WHITTEN BROS IN RICHMOND VA AND ASHLAND VA BUT HAVE BEEN IGNORED AND THEY HAVE REFUSED TO DOCUMENT OCCURRENCES. AND DISMISSED MY ALLEGATIONS. I HAVE HAD OVER 12 INCIDENTS IN THE LAST 3 YEARS IN 2014, 2015, 2016, 2017 AND 2018, IN THE CITY, SUBURBS AND HIGHWAYS. MY MOST RECENT OCCURRENCE DATE IS POSTED BELOW *JS UPDATED 9/21/18*JB

Mileage: 45,000

2015 JEEP CHEROKEE LATITUDE 4X4 - WHEN PRESSING THE ACCELERATOR AT A STOP LIGHT/SIGN, IT ACTS AS IF IT IS IN NEUTRAL FOR A FEW SECONDS PRIOR TO TAKING OFF. IT WILL OFTEN JERK HARD WHEN IT DOES MOVE AS IF IT IS DROPPING INTO GEAR. OFTEN TIMES THE JERK IS HARD ENOUGH THAT IT WILL THROW ME BACK IN THE SEAT AND MAKES A HORRID NOISE. THE JERK CAN HAPPEN AFTER STOPPING OR RANDOMLY AUTO SHIFTING WHILE DRIVING DOWN THE ROAD. I'VE KEPT A DIARY OF LOGISTICS (HILL, FLAT SURFACE, WINTER, SUMMER, RAIN, DRY, SLOW DRIVING, FAST DRIVING, ETC...) AND THERE IS ABSOLUTELY NO RHYME OR REASON TO WHEN IT'S GOING TO "ACT UP". SOMEONE MENTIONED AN O2 SENSOR? I'VE HAD IT INTO THE DEALER A FEW TIMES AND HAVE BEEN TOLD THERE'S NOTHING WRONG WITH IT, IT'S NORMAL FOR THIS TO HAPPEN (BOTH THE FEELING OF BEING IN NEUTRAL WHEN TAKING OFF AND THE HARD JERKING WHEN SHIFTING). I WORRY MY TRANSMISSION IS GOING TO FALL OUT OF MY CAR WHEN THIS HAPPENS!

Mileage: 32,000

MY CAR KEEPS DISENGAGING WHEN I'M DRIVING. IT FEELS LIKE IT GOES INTO NEUTRAL. CAR READ BUT DOESN'T FEEL LIKE THERE IS ANY CONNECTION TO MAKE IT GO. IT ALSO JUMPS OR POPS WHEN GOING FROM REVERSE TO DRIVE. JEEP HOOKED UP TO THE COMPUTER AND SAID THERE AREN'T ANY ERROR CODES SO THEY CAN'T DO ANYTHING. IT'S SCARY WHEN THE CAR LEAVES DRIVE. THIS HAS HAPPENED ON CITY STREETS WHEN IN MOTION AND THE REVERSE TO DRIVE WHEN IS STARTING UP AND WHEN I'VE BEEN DRIVING IT AND NEED TO TURN AROUND. THIS HAS BEEN GOING ON SINCE MARCH 2018. I'VE BROUGHT IT TO SCAP JEEP TWICE FOR THE PROBLEM

Mileage: 15,000

JEEP CHEROKEE TRAILHAWK, 2015. THIS HAS BEEN AN ONGOING PROBLEM, SINCE SHORTLY AFTER PURCHASE 8/10/15. THIS HAPPENS WHEN DRIVING. SOMETIMES HIGHWAY SOMETIMES COUNTY ROAD. WHEN JEEP SHIFTS THERE IS A SIGNIFICANT "JERK" THAT CAN BE FELT. SIMILAR TO WHIPLASH. NO SPECIFIC TIME OR PLACE THAT IT HAPPENS. JUST AT RANDOM TIMES. HAVE HAD THIS IN TO DEALERSHIP 3 TIMES. ONE TIME THEY DID SOFTWARE UPDATE. DID NOT SOLVE PROBLEM. THE NEXT TWO VISITS THE TECHNICIAN SAID THEY DID NOT EXPERIENCE ANY PROBLEMS DURING TEST DRIVE. IT SEEMS TO BE A TRANSMISSION PROBLEM. THAT IS MAIN PROBLEM--BUT THERE IS ALSO A PROBLEM WITH THE RADIO. WHEN ON AM, IT SOUNDS AS IF THERE IS SOMEONE INSIDE THE RADIO HAMMERING WITH A HAMMER. AGAIN, DEALER DID NOT EXPERIENCE THIS PROBLEM WHILE DRIVING.

Mileage: 310

THE TRANSMISSION SHIFTS HARD AND SOMETIMES SKIPS GEARS. IT WILL SHIFT VERY LATE AND DO A JOLT AND IT FEELS LIKES I WAS HIT BY ANOTHER CAR, GIVES A SLIGHT WHIPLASH FEELING TO THE PASSENGERS. SOMETIMES WHEN I GO FROM REVERSE TO DRIVE THE BACK WHEELS LOCK UP AND THE BACK HALF OF THE CAR LOWERS TO THE GROUND WHILE THE FRONT OF THE VEHICLE RISES. THE VEHICLE ALSO SOMETIMES ACCELERATES ON ITS' OWN WHEN I DON'T HAVE MY FOOT ON THE GAS. I CAN BE DRIVING AT ANY POINT AROUND 20-30MPH AND MY RPMS WILL JUMP TO 3000+ AND THE ENGINE MAKES LOUD NOISES LIKE IT IS BEING OVERWORKED TO GO 20 MPH AND IT WILL STAY LIKE THAT FOR A GOOD 4-8 SECONDS. ALL OF THESE PROBLEMS HAVE DRASTICALLY DECREASED THE MPG MY CAR GETS. ALL OF THESE PROBLEMS ARE WHEN THE CAR IS IN MOTION. THE "START/STOP" FEATURE ALSO HAS MANY PROBLEMS. IF I FORGET TO TURN IT OFF I CAN BE AT A RED LIGHT AND ONCE IT TURNS GREEN I LET GO OF THE BRAKE AND GO TO HIT THE GAS AND THE CAR IS STILL IN THE PROCESS OF STARTING BACK UP, TAKES ANYWHERE BETWEEN 1-3 SECONDS TO STARTUP. THIS HAS ALMOST CAUSED ME TO GET INTO SEVERAL ACCIDENTS. I DON'T FEEL SAFE IN THIS CAR ANYMORE. IT WAS FINE UP UNTIL ABOUT 30,000 MILES, BUT IT HAS GONE DOWN HILL SINCE THEN. I AM AT ABOUT 45,000 MILES RIGHT NOW.

WE PURCHASED THIS VEHICLE NEW FROM AUTO NATION CHRYSLER JEEP & DODGE IN ROSEVILLE, CALIFORNIA ON APRIL 19, 2015, TO TOW FOUR WHEELS DOWN BEHIND OUR MOTORHOME. THE DEALER STATED THAT THIS VEHICLE WAS READY TO TOW WITH A TOUCH OF A BUTTON. ON TWO OCCASIONS WE HAVE EXPERIENCED A SEVERE FRONT WHEEL WOBBLE WHILE TOWING THE VEHICLE, LUCKILY AT SLOW SPEEDS DOWN THE ROAD. WE TOOK IT TO THE DEALER TO FIND OUT WHAT IS WRONG. WE ARE BEING TOLD THAT WE NOW HAVE TO HAVE A SPECIAL WIRING HARNESS INSTALLED ON OUR VEHICLE TO ELIMINATE THE PROBLEM. THE DEALER STATED THAT THIS IS NOT COVERED UNDER THE WARRANTY AND IT IS AT OUR COST. THE COST OF THIS WIRING HARNESS AND INSTALLATION IS OVER $700.00. WE HAVE COMPLAINED TO THE DEALER THAT WE SHOULD NOT HAVE TO PAY FOR THIS. THE DEALER HAS STATED THAT THEY HAVE TRIED TO CONTACT CHRYSLER/JEEP FOR AN ANSWER. I HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS FOR SIX WEEKS NOW, WITH STILL NO ANSWER. WE ARE NOW COMING UP ON OUR TRAVELING TIME AND CAN NOT TOW OUR CAR AND GO ON ANY TRIPS DUE TO THE LIABILITY OF THIS SITUATION. WE CERTAINLY WOULD NOT HAVE PURCHASED THIS VEHICLE HAVING KNOWN ABOUT THIS PROBLEM. I HAVE ALSO READ ON THE INTERNET THAT THIS IS A KNOWN PROBLEM NOW WITH THIS VEHICLE.PLEASE HELP US GET THIS RESOLVED

Mileage: 27,970

AUTOMATIC, SHIFT MOVING TO STANDARD OR NEUTRAL

Mileage: 5

THERMOSTAT NEEDED REPLACED AT 55,000 MILES. THERMOSTAT PROBLEM HAS BEEN CONTINUALLY REPORTED BUT YET NO RECALL. SOME DEALERSHIPS HAVE A 2 MONTH WAIT TO REPLACE BECAUSE OF SUCH A HIGH DEMAND. TRANSMISSION WARNING CAME ON WHILE DRIVING ON THE INTERSTATE. PULLED OVER AND TURNED CAR OFF AND BACK ON. CAR SEEMED FINE UNTIL I TOOK IT OVER 55MPH AND IT DID THE SAME THING. HAD TO PULL OVER AGAIN AND TURN IT OFF AND ON. CAR ALMOST STALLS IN THE MIDDLE OF THE INTERSTATE. TOOK IT THE DEALERSHIP WHO UPDATED THE SOFTWARE. CAR ALREADY NOT SHIFTING CORRECTLY ON THE RIDE HOME.

Mileage: 55,000

THIS 2015 JEEP CHEROKEE HAS THE 2-SPEED TRANSFER UNIT, AND WAS SOLD AS FLAT TOWABLE, AND MANUAL SO STATES THAT FACT. THE MANUFACTURER MADE THE POWER STEERING SYSTEM ELECTRIC RATHER THAN MECHANICAL. IN 2017 AFTER MANY COMPLAINTS ABOUT THE CHEROKEE NOT TRACKING WHILE BEING TOWED BEHIND THE MOTORHOME AND CAUSING A SEVERE LEFT TO RIGHT WOBBLE BEHIND THE MOTORHOME, JEEP ISSUED A REVISION TO THE OWNER'S MANUAL (S-13). IT STATES THAT A FLAT-TOW WIRING KIT SHOULD BE INSTALLED, BUT JEEP WANTS THE PART AND LABOR TO INSTALL THIS KIT TO BE PAID BY THE JEEP OWNER, NOT BY THE MANUFACTURER. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED UNDER A RECALL. ON A STRAIGHT ROAD THIS WOBBLE HAPPENED TWICE TO ME AND ALMOST CAUSED ME TO LOOSE CONTROL OF MY MOTORHOME, NOT TO MENTION DAMAGE TO MY JEEP.

Mileage: 20,000

MY CAR HAD 40,343 MILES AND WAS IN GREAT CONDITION. ON NOVEMBER 19, 2017 MY CAR WOULDN'T START AND HAD THE BRAKE LIGHT ON (WHICH THE BRAKE WASN'T ON), CHECK ENGINE LIGHT ON, OFF ROAD LIGHT ON, AND BATTERY LOW LIGHT ON. I CHARGED MY BATTERY AND TOOK IT FOR A TEST DRIVE. THE CHECK ENGINE LIGHT CAME OFF AND BREAK LIGHT BUT THE OTHERS WERE STILL ON. THE CAR WAS DRIVING FINE. THE NEXT DAY I WENT TO START MY CAR AND IT STARTED BUT WAS ACTING AWFUL. IT WAS GIVING ME RESISTANCE TO CHANGE GEAR, IT FELT LIKE THE BRAKE WAS ON EVEN THOUGH IT WASN'T, AND IT WAS SCARY TO DRIVE IT. I TOOK IT INTO THE SHOP. THEY SAID THE COMPUTER WASN'T READING ANYTHING CORRECTLY AND THEY HOPE THAT PUTTING A NEW BATTERY WILL HELP EVERYTHING GO BACK TO NORMAL. THEY CHANGED IT AND IT DIDN'T WORK. THEY SAID THE ECU AND TCM CONFIGURATION WAS MISMATCHED AND NEEDED TO BE REPLACED. I DON'T THINK A CAR THAT ONLY HAS 40K MILES SHOULD HAVE ISSUES WITH ITS COMPUTER LIKE I DID. I SPENT $1720.61 TO FIX IT AND I'M NOT HAPPY WITH THIS SITUATION

Mileage: 40,343

I HAD MY 2015 CHEROKEE LATITUDE SERVICED ON12/8/17 AND ON 12/9/17 I HAD TO GO ABOUT 30 MILES. ON MY WAY BACK HOME AS I ACCELERATED TO GET UP TO SPEED MY JEEP ACTED LIKE IT WANTED TO STOP. THE RPM KEPT CLIMBING BUT MY JEEP SLOWED DOWN. WHEN I DID SLOW DOWN AND I TRIED ACCELERATING AGAIN MY CAR CHUGGED AS IF IT DIDN'T KNOW WHAT TO DO. I AM GOING TO CALL THE DEALER WHEN THEY OPEN TO REPORT THE ISSUE

Mileage: 33,600

***SERVICE SHIFTER****THE SERVICE SHIFTER LIGHT CONTINUES TO COME ON. I'VE TAKEN THE CAR IN FOR UPDATES 3X IN THE PAST MONTH. DURING THE TIME THE LIGHT IS ON, I FEEL THE CAR ACCELERATING ON ITS OWN WHEN DRIVING AND REEVING WHEN STOPPED. THE CONTINUING UPDATES ARE COSTLY NOW THAT THE VEHICLE IS OUT OF FACTORY WARRANTY.

Mileage: 36,900

SERVICE SHIFTER LIGHT CAME ON AND ALL LIGHTS ON SHIFTER LIT UP

Mileage: 28,000

FCA'S UCONNECT APP FOR IPHONE RANDOMLY LAUNCHES ON MY IPHONE WHILE INSIDE THE VEHICLE. WHEN IT LAUNCHES, IT TAKES AWAY MY ABILITY TO SEE NAVIGATION SOFTWARE (E.G. WAZE, APPLE MAPS, ON MY CELL PHONE. I THEN NEED TO DIVERT MY ATTENTION TO THE PHONE AND DISABLE THE UCONNECT APP. SOMETIMES I HAVE TO DO IT MORE THAN ONCE. THIS IS DISTRACTING AND UNSAFE AT ANY SPEED.

Mileage: 20,000

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE VEHICLE WAS BEING TOWED BY A 2000 HOLIDAY RAMBLER ENDEAVOR RECREATIONAL VEHICLE. WHILE THE RV WAS DRIVING 55-60 MPH, THE JEEP SHIMMIED VIOLENTLY WITHOUT WARNING. THE JEEP WAS TAKEN TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM (12545 FOLSOM BLVD, FOLSOM, CA 95630 (888) 480-1238) WHERE THE DIAGNOSIS WAS UNKNOWN. WHILE THE CHEROKEE WAS AT THE DEALER, THE CONTACT NOTIFIED THE MANUFACTURER. THE MANUFACTURER SENT A NEW WIRING HARNESS TO THE DEALER AND THE JEEP WAS REPAIRED. A YEAR LATER, WHILE THE JEEP WAS BEING TOWED BY THE HOLIDAY RAMBLER, THE FAILURE RECURRED. THE MANUFACTURER HAD THE CHEROKEE TOWED TO AUTOWORLD DODGE CHRYSLER JEEP RAM (1370 AUTO CENTER DR, PETALUMA, CA 94952 (707) 762-2712), BUT THE DEALER REFUSED TO DIAGNOSE OR REPAIR THE VEHICLE WITHOUT KNOWING THE REPAIR HISTORY. THE VEHICLE WAS TAKEN BACK TO FOLSOM LAKE CHRYSLER DODGE JEEP RAM, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE JEEP CHEROKEE ONLY VIOLENTLY SHIMMIED WHILE BEING TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. UPDATED 10/17/17*LJ THE CONSUMER STATED THE FAILURE OCCURRED AFTER HAVING THE HARNESS WAS REPLACED. *JS

Mileage: 14,000

I JUST BOUGHT THE CAR AS A CERTIFIED PRE OWNED FORM A DODGE DEALER. MY TRANSMISSION IS ALREADY GOING OUT . TODAY ON THE FREEWAY THE CAR ACCELERATED FROM 65 MPH TO 75 MPH ON ITS OWN. MY FOOT WAS NOT ON THE ACCELERATOR.

Mileage: 400,000

RADIO/ SCREEN DISPLAY GOES BLACK INTERMITTENTLY. HAPPENS WHILE DRIVING OR BACKING UP. CANT USE SCREEN TO SEE WHAT'S BEHIND YOU. NOT TO MENTION YOU LOSE CLIMATE CONTROL AND EVERYTHING ELSE YOUR SCREEN DISPLAYS. DEALERSHIP IS REPLACING THESE UNITS WITH REMANUFACTURED RADIOS (UNITS)

Mileage: 21,000

MY CAR HESITATES WHEN GOING FROM A SLOW SPEED TO ACCELERATING. BY THE TIME THE ENGINE "CATCHES UP", THE CAR LUNGES FORWARD AND THE RPMS GO ALL THE WAY UP. TO PASSENGERS, IT FEELS LIKE I DON'T KNOW HOW TO GRADUALLY ACCELERATE OR SHIFT. (MY CAR IS AN AUTOMATIC.) ALSO, THE MORE DANGEROUS ISSUE WHICH HAS PUT ME IN SEVERAL CLOSE CALLS TO GETTING HIT BY ONCOMING TRAFFIC, MY CAR WILL NOT MOVE WHEN I ACCELERATE FROM A STOP. (THIS IS UNRELATED TO MY AUTO SHUT OFF). THESE ISSUES HAPPEN RANDOMLY. WHEN I LET OFF THE BRAKE AND HIT THE GAS, IT SLOWLY ROLLS FORWARD (INTO ONCOMING TRAFFIC) AND THEN HESITATES FOR 3-5 SECONDS NOT MOVING. IT IS A SCARY FEELING SITTING IN THE MIDDLE OF THE ROAD WITH TRAFFIC COMING AT YOU AND YOU CAN'T DO ANYTHING BUT PUSH HARDER ON THE PEDAL AND HOPE THAT IT KICKS IN. I MENTIONED THIS TO THE DEALERSHIP AND THEY SAID THIS WAS NORMAL ON ALL NEW CARS BECAUSE THE COMPUTERS NEED TIME TO PROCESS.

FAULTY ENGINE SENSORS CAUSES THE CAR STALL AT ANYTIME. WAS DRIVING WHEN STOPPED AT A RED LIGHT MY CAR STALLED AND THE DASHBOARD LIGHT UP ALONG WITH MULTIPLE ERROR MESSAGES. IT TOOK 15 TIMES FOR MY CAR TO RESTART. THIS ISSUE IS A COMPLETELY UNSAFE AND PUTTING THE DRIVER AND PASSENGERS AT GREAT RISK. CURRENTLY MY CAR IS IN THE SHOP BUT HAVE READ SIMILAR STORIES ONLINE SAYING THAT THIS PARTICULAR PROBLEM IS ASSOCIATED WITH A TRANSMISSION ISSUE. MANY STATED THIS IS KNOWN ISSUE AT CHRYSLER WHICH THEY HAVE DONE NOTHING TO ACTION THE CONSUMER.

Mileage: 27,000

THE ALL WEATHER MATS ON THE JEEP TRAILHAWK HAVE A LARGE RIDGE ALONG THE PERIMETER OF THE MAT. THIS RIDGE CAN CREATE A SQUEEZE POINT UNDER THE GAS PEDAL WHERE THE HEEL OF A SHOE CAN BE TRAPPED CAUSING THE SHOE TO PULL OF THE FOOT AND INTERFERING WITH THE ABILITY TO APPLY THE BRAKES. THIS SITUATION OCCURRED WITH ME IN STOP AND GO TRAFFIC WHILE I WAS WEARING COWBOY BOOTS. THE HEEL STUCK UNDER THE PEDAL AND WHEN I WENT TO APPLY THE BRAKES MY BOOT PARTIALLY PULLED OFF OF MY FOOT AND I WAS NOT ABLE TO STOP CAUSING AN ACCIDENT.

Mileage: 45,000

MY 2015 JEEP CHEROKEE HAS HAD TRANSMISSION SHIFTING ISSUES FOR OVER A YEAR. IT SHIFTS REALLY HARD (JERKS THE WHOLE CAR) AND MAKES A LOUD THUMPING NOISE. I HAVE TAKEN IT IN MULTIPLE TIMES. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION COMPUTER BUT IT CONTINUED TO HAPPEN. I HAVE TAKEN IT IN TWICE SINCE THEN AND THEY SAID THE DIAGNOSTICS SHOW THERE IS NOTHING WRONG, AND IT DOES NOT HAPPEN IN THEIR TEST DRIVES, SO THEY CANNOT DO ANYTHING ABOUT IT.

Mileage: 24,000

MY CAR IS 2 YEARS OLD AND HAS ROUGHLY 38,300 MILES. THE FACTORY WARRANTY IS 36,000 MILES. I PURCHASED THE CAR AT 37,401. THE PART THAT IS DEFECTIVE IS THE BLOWER MOTOR WHICH CAUSE THE BLOWER MOTOR SENSOR TO GO BAD. ACCORDING TO THE CERTIFIED JEEP MECHANIC AND THE JEEP CUSTOMER SERVICE REP THIS PART IS NORMALLY A PART THAT WOULD LAST THE NORMAL SERVICE LIFE OF THE VEHICLE. I BELIEVE THE PART IS EITHER DEFECTIVE. THE CAR WAS MOVING WHEN THE DEFECT WAS NOTICED ON THE HIGHWAY GOING STRAIGHT.

WHEN I START MY VEHICLE AND TURN ON THE KEY MY CAR WILL ACCELERATE FORWARD WITH A JOLT. SOMETIMES WHEN I STOP AND START FOR A LIGHT IT WILL QUICKLY MOVE FORWARD AND JERK....IF I SLOW DOWN THE SPEED IT WILL EXCELLERATE TOO......

Mileage: 15,000

I HAVE RECENTLY BEEN NOTICING TWO POTENTIAL ISSUES WITH MY VEHICLE. 1) ON CERTAIN OCCASION THE VEHICLE SEEMS TO SHIFT INTO NEUTRAL (AS THE RPM'S REV) AND THEN THE TRANSMISSION CATCHES UP A FEW SECONDS LATER SHIFTING INTO GEAR. ALSO, 2) ON CERTAIN OCCASION THE VEHICLE SEEMS TO HAVE A DELAY IN SHIFTING WHILE ACCELERATING ONTO THE HIGHWAY. WHILE NEITHER OF THESE ISSUES HAVE YET TO RESULT IN AN ACCIDENT, I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE AND THOSE DRIVERS AROUND ME. WITH THE CONSIDERABLE ATTENTION SURROUNDING THESE ISSUES WITH FCA VEHICLES, I WANTED TO REPORT THIS COMPLAINT TO NHTSA DIRECTLY.

ONE MORNING I STARTED THE CAR, I HEARD WATER MOVING FROM THE ENGINE AREA. WHILE, DRIVING THE CAR I HEARD A NOISE'S LIKE A PRESSURE COOKER SOUNDS. ONCE I ARRIVED AT WORK I WALKED AROUND TO THE PASSAGE SIDE TO RETRIEVE MY STAFF. I COULD SMELLED ANTIFREEZE. I CONTACTED JEEP RIGHT AWAY AND THEY CONTACT A TOW COMPANY. IT WAS DROP OFF. THE DEALERSHIP WORKED ON IT FOR A COUPLE DAYS. THEY DID PRESSURE TEST FOR EXTERNAL LEAK, DIDN'T LOCATE A LEAK. THEY DIDN'T DO A INTERNAL EXAMINE. IT'S 2 YEAR OLD VEHICLES ALREADY LEAKING ANTIFREEZE. I HAVE MY VEHICLE INTO THE DEALERSHIP TWICE BUT STILL SMELL ANTIFREEZE. TWO PRESSURE TEST LATER NOTHING. I JUST PICKUP MY VEHICLE FOR THE SECOND TIME. WHY IS JEEP VEHICLES HAVING SO MANY PROBLEM. MY PSI, TRANSMISSION AND RADIO MAKING SOUNDS WHEN ITS OFF. JEEP IS A BAD VEHICLE AND IT JUST A MATTER OF TIME, HUMANS MIGHT BE IN DAMAGE DUE TO THE UNCARING MANUFACTURING COMPANY THAT MAKES LOT'S OF MONEY OF THE BACK OF WORKING AMERICANS.

Mileage: 24,000

JEEP CHEROKEE SPORT, 2015, STALLS OUT WHILE DRIVING. THIS HAPPENS WHILE IN MOTION AND COMING TO A STOP OR DECREASE IN SPEED. BOTH HIGHWAY AND CITY STREETS. THIS HAS HAPPENED NUMEROUS TIMES OVER THE LAST 13 MONTHS OF OWNERSHIP. TAKEN TO DEALER FOR REPAIRS BUT THEY CAN FIND NOTHING WRONG.

Mileage: 13,000

TAKATA RECALL I HAVE HAD MY 2015 JEEP CHEROKEE (LATITUDE) FOR 2YRS NOW. ON SATURDAY 3/11/17, IT WOULD NOT START AND THE TRANSMISSION LIGHT WAS ON. THE GEAR SHIFT WASN'T WORKING EITHER. I CALLED THE DEALERSHIP I BOUGHT IT FROM BECAUSE IT IS STILL UNDER WARRANTY, THEY GAVE ME THE NUMBER FOR ROADSIDE HELP TO HAVE IT TOWED IN, THEN AFTER SEVERAL TIMES TRYING IT STARTED, WHILE ON THE PHONE WITH THE ROADSIDE SERVICE DPT. THE NEXT WEEK ON TUE (3/14/17) IT WOULD NOT START AGAIN, THEN SUDDENLY IT DID. I WAS CLOSE TO MY JOB SO I THOUGHT I COULD MAKE IT, BUT THE GEARS WERE STUCK AND HARD TO CHANGE. WHILE PULLING OUT INTO TRAFFIC THE CAR I COULDN'T SPEED UP. I COULD HAVE BEEN IN A BAD ACCIDENT BECAUSE OF THIS CAR!!!! THERE SHOULD BE A RECALL ON THIS CAR IT IS NOT SAFE. I'M JUST GLAD I HAD DROPPED MY 4 KIDS OFF BEFORE THIS HAPPENED. THE DEALERSHIP SAID IT WAS A GLITCH IN THE TRANSMISSION MODULE, WELL THIS IS THE SECOND WEEK IT HAS BEEN IN THE SHOP. THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. WHILE GOING TO GET THE CAR SEATS OUT OF IT, THERE WAS A LADY THERE WITH HER CAR (SAME MAKE & MODEL BUT 2016) HAVING THE SAME PROBLEM SHE HAD ONLY 17,000 MILES ON HER CAR AND THE TRANSMISSION WENT OUT ON IT. I THINK MINE HAS THE SAME PROBLEM. MY MILEAGE IS UNDER 25,000!! THIS IS NOT RIGHT. IF THE COMPANY KNOWS THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE, THEN THERE SHOULD BE A RECALL ON THE CAR. IT'S NOT FAIR TO CONSUMERS!!!

Mileage: 24,885

WHILE DRIVING ON STREET CAR JUST DIED AND SLOWLY CAME TO STOP.VERY DANGEROUS.TRIED RESTARTING WOULD NOT START.UNKNOWN WHAT IS WRONG WITH CAR THAT STOPS WHEN DRIVING AND WILL NOT START AGAIN RIGHT AWAY. AFTER CAR SITTING AWHILE AND A FEW ATTEMPTS TO START IT, IT STARTS AGAIN ONLY TO STOP WHILE DRIVING AGAIN.

Mileage: 44,764

CAR ENGINE DIED WHILE STOPPING AT STOP SIGN. WAS HARD TO START, BUT EVENTULLY DID START. HAPPENED TWO TIMES IN SAME DAY. TOOK CAR TO DEALER TO INSPECT. STILL THERE. WHEN IT HAPPENED WE WERE IN THE RIGHT TURN LANE AND I STOPPED. THEN WENT TO GO AND THERE WAS NO POWER AT THE ENGINE. NO WARNING SIGNS NO ALERTS, ALL POWER WAS ON EXCEPT THE ENGINE WAS DEAD. THE PARKING LITE WAS ON AND THE MESSAGE BOARD SAID PARK. IT SAID PUT ON BRAKE AND PUT IN DRIVE, THIS DIDNT HELP. AFTER TRYING TO START IT STARTED AND RAN FINE. THIS ALL HAPPENDED AT A BUSY AREA AND I DIDNT REALIY STOP AND THINK AND SEE EVERYTHING WITH THE TRAFFIC BLOWING THEIR HORNS. THANKS FOR BEING THERE FOR THE CONSUMER

Mileage: 12,000

SEVERE TRANSMISSION ISSUES. PURCHASED FROM MTN. VIEW JEEP IN RINGGOLD. TRANSMISSION IS MAKING LOUD POPPING, SHIFTING EXTREMELY HARD, HESITATES AT TIMES WHEN ACCELERATING. BEEN ON MACHINE MULTIPLE TIMES BUT NOTHING SHOWS UP ON COMPUTER. STARTED ACTING UP AROUND 20,000 MILES. I AM NOW AT 31,000 MILES AND THEY ARE FINALLY GOING TO REPLACE VALUE BODY IN TRANSMISSION. ISSUE STARTED BACK IN JANUARY 2016. ONLY BECAUSE I FINALLY GOT A VIDEO OF TRANSMISSION ISSUES. DEALER IS REPAIRING JEEP, BUT I HAVE TO PAY FOR A LOANER CAR. NOT GOOD SERVICE FROM JEEP.

Mileage: 20,000

WHEN TOWING WITH FOUR WHEELS DOWN BEHIND MOTORHOME, ON TWO DIFFERENT OCCASIONS THE JEEP WILL WARBLE UNCONTROLLABLY. THIS OCCURRED ON TRIPS WE MADE IN JUNE AND SEPTEMBER 2016. UNDERSTAND FCA HAS A REMEDY BUT ACCORDING TO DEALER I HAVE TO PAY FOR THE WIRE HARNESS AS WELL AS INSTALLATION COST?? ALSO READING FORUMS APPEARS FIX ONLY ALLOWS BATTERY TO LAST FOR THREE HOURS?? THIS IS UNACCEPTABLE AS WELL AS WHY CONSUMER NEEDS TO PAY FOR THIS REMEDY. THE REASON I BOUGHT THIS JEEP WAS FOR THE CAPABILITY TO BE TOWED BEHIND A MOTORHOME (SAFELY DRIVING IT OFF DEALERSHIPS LOT).

Mileage: 14,000

WHILE DRIVING DOWN THE ROAD AT 50MPH WITH MY TRAILHAWK EDITION JEEP, THE ROOF RAIL BAR RIPPED OUT OF THE ROOF OF THE CAR SENDING MY KAYAK RACK AND 35 POUND KAYAK DOWN THE CENTER OF THE ROAD. CHRYSLER/JEEP STATES THEY ARE NOT LED TO BELIEVE THE INCIDENT WAS A MANUFACTURING RESPONSIBILITY. LIVES COULD HAVE BEEN LOST. THE JEEP DEALERSHIP TRIED TO TELL ME THEY FOUND DOCUMENTATION THAT THE RAILS ARE NOT TO BE USED UNLESS THEY HAVE A MANUFACTURED CROSSBAR WITH A MAXIMUM WEIGHT OF 150 POUNDS. MY KAYAK RACK HAS A CROSSBAR AND THE WEIGHT OF THE RACK WAS MAYBE 15 POUNDS AND THE KAYAK ITSELF WAS 35 POUNDS. THERE WAS NO WHERE IN MY OWNERS MANUAL THAT STATES I CANNOT USE MY ROOF RAILS. ONLY A SAFETY STATEMENT SAYING NOTHING SHOULD BE SCREWED INTO MY ROOF FOR AIRBAG AND SAFETY PURPOSES. EVEN WITH MANUFACTURED CROSSBARS THEY WOULDN'T BE ABLE TO SCREW INTO MY ROOF SO THEY WOULD NOT HAVE HELD MY ROOF RAIL INTO THE ROOF. THE ROOF IS VERY THIN AND THERE ARE CLEAR HOLES WHERE THE BAR COMPLETELY RIPPED OUT OF THE ROOF. IF THERE WAS A VEHICLE BEHIND ME PEOPLE COULD HAVE BEEN VERY HURT. CHRYSLER SENT AN INVESTIGATOR TO DO A REPORT ON THE VEHICLE THEY SENT ME A ONE PARAGRAPH LETTER STATING THEY DECLINE ANY ASSISTANCE ASSOCIATED WITH THIS INCIDENT. SAFETY CONCERNS FOR OTHER PEOPLE ON THE ROAD AND OTHER JEEP OWNERS WAS NOT ADDRESSED. AT THE TIME OF THE INCIDENT I WAS ON A BACK ROAD GOING 50 MILES AN HOUR WITH NO WIND GUSTS OR ANY REASON FOR THIS TO OCCUR. THIS INCIDENT OCCURRED ON AUGUST 7 AND EVEN THOUGH IT WAS REPORTED TO THE DEALERSHIP ON THE EIGHTH I HAVE RECEIVED NO HELP. I AM ATTACHING PHOTOS OF THE KAYAK SAFELY MOUNTED ON THE KAYAK RACK THE DAY BEFORE THE INCIDENT AND THE DAMAGES TO MY CAR.

Mileage: 10,000

WHEN U PULL OFF YOU FEEL A SHAKE OR VIBRATION FOR THE FIRST 15 SECOND THEN IT DRIVES NORMAL I HAVE TOOK IT TO THE DEALER EVER SINCE I PURCHASE THE VEHICLE IN IT STILL NOT FIX IM VERY UNHAPPY WITH THIS PROBLEM I BROUGHT IT BACK TO THE GUYS WHO SOLD IT TO ME THE NEXT DAY IN THEY TOLD ME THAT HOW IT SUPPOSE DRIVE ITS A NEW CAR IT DIDN'T SIT WELL WITH ME SO I BROUGHT BACK IN ONE OF THE MECHANIC SAID THEY FEEL WHAT I'M TALKING ABOUT THEY WILL SEE WHAT THEY CAN DO IN STILL NO GOOD OUT COME

Mileage: 287

WE OWN THE 2015 JEEP CHEROKEE SPORT THAT SELF ACCELERATES WITH GREAT FORCE AND ALSO HAS HORRIBLE LAGGING ISSUES TAKING OFF FROM A STOP. THE LACK OF ACCELERATION WHICH HAPPENS RANDOMLY IS VERY SCARY! I HAVE TAKEN MY JEEP IN SEVERAL TIMES WHICH IN MOST CASES IT IS RARELY DRIVEN AND GIVEN BACK TO ME WITH BARELY ANY MILES DRIVEN ON IT TO HAVE THE PROBLEMS PRESENT THEMSELVES. OUR JEEP HAS BEEN IN FOR WEEKS AT A TIME. STARTED LEMON LAW BUT BECAUSE THE JEEP DEALERSHIP HASN'T RECREATED THE PROBLEM (DUE TO CAR SITTING PARKED IN THEIR PARKING LOT), JEEP WILL NOT ACKNOWLEDGE THE VERY FRIGHTENING PROBLEMS. THESE ALARMING ISSUES HAVE NOT BEEN RESOLVED EVEN WITH EXTENDED AMOUNTS OF TIME AT DEALERSHIP IN SERVICE DEPARTMENT (5 DAYS, 10 DAYS, ETC). VERY SCARY!!!

Mileage: 3,000

2015 JEEP CHEROKEE SPORT - 12K MILES - CAR ACCELERATES AFTER TAKING FOOT OFF OF GAS PEDAL. CONTACTED DEALERSHIP - SERVICE MANAGER AND WAS TOLD THAT THIS IS A KNOWN "CHARACTERISTIC" OF THIS VEHICLE. WHAT? YOU MEAN A PROBLEM !!! DEALERSHIP WILL NOT DO ANYTHING. I CONTACTED CHRYSLER AND OPENED A CASE RECORD WITH THEM. THIS IS CLEARLY A SAFETY ISSUE AND NEEDS TO BE ADDRESS.

Mileage: 12,000

DRIVING ON THE HIGHWAY AT APPROX. 70 MPH WHEN JEEP DEVELOPED SEVERE HESITATION AND JERKING MOTION. EVASIVE ACTION TAKEN TO AVOID AN ACCIDENT TO PULL OFF TO EXIT THE HIGHWAY. LIGHT INDICATOR ON DASH BOARD. TURNED VEHICLE OFF THEN RESTARTED. LIGHT REMAINED ON DASH (NOT FLASHING), HOWEVER, PROCEEDED TO SEE IF CAR IS DRIVEABLE. TWO MORE OCCURRENCES OF SAME SYMPTOM. AGAIN, PULLED OVER AND DID SAME STOP/START AND THEN PROCEEDED. MANAGED TO GET HOME. IMMEDIATELY CONTACTED DEALERSHIP WHERE CAR WAS PURCHASED NEW. CURRENTLY HAS 12K ON VEHICLE. FOLLOWING DAY TOOK CAR IN FOR INSPECTION AND PROBLEM DETERMINATION. WAS INFORMED THAT (5) SOFTWARE FLASHES WOULD BE UPDATED ON VEHICLE, ONE OF WHICH WAS A TRANSMISSION CONTROL MODULE (TCM) FLASH. DROVE CAR HOME SAME DAY. I WILL NEED SOME TIME DRIVING JEEP TO SEE IF THESE SOFTWARE FLASHES HAS FIXED THE PROBLEM. AFTER A FEW HOURS I DECIDED TO GET ON THE INTERNET TO INVESTIGATE IF ANYONE ELSE HAS EXPERIENCED THIS PROBLEM. TO MY SURPRISE, IT IS CLEARLY A PROBLEM WITH OTHERS. QUESTION? WHY WAS I NOT INFORMED OF THIS PROBLEM BY DEALERSHIP OR ANY OTHER NOTIFICATIONS OF RECALL, ETC. REALLY, THIS IS HOW IT WORKS, YOU HAVE TO WAIT UNTIL THERE IS A FATALITY TO DO SOMETHING. I AM VERY DISAPPOINTED WITH CHRYSLER. HISTORY: I HAVE OWNED 1998 JEEP WRANGLER, 2001 DODGE DAKOTA, 2005 DODGE MAGNUM, NOW 2015 JEEP CHEROKEE AND THE LIST GOES ON FOR OTHER MEMBERS OF THE FAMILY. COME ON CHRYSLER YOU CAN DO BETTER THAN THIS. THERE IS A PROBLEM RELATED TO THESE (9 GEAR) TRANSMISSIONS THAT NEED TO BE FIXED. DON'T WAIT TO RECALL THESE VEHICLES. IF TRANSMISSION IS THE CULPRIT, THEN REPLACE THESE TRANSMISSIONS. DRIVING HABITS REQUIRE FREQUENT TRAVEL THROUGH ATLANTA, GA TRAFFIC. UNDER NORMAL DRIVING CONDITIONS YOU ARE TAKING A RISK DRIVING THROUGH ATLANTA LET ALONE WITH KNOW VEHICLE PROBLEMS.

Mileage: 12,000

WE PURCHASED OUR 2015 JEEP CHEROKEE NEW AND WITHIN A FEW MONTHS OF DRIVING THE JEEP WE STARTED TO NOTICE WHAT I WOULD CALL HORRIBLE LAG ISSUES. THE CAR WOULD DRIVE JERKY AND WHEN THE CAR WAS AT A STOP AND YOU APPLIED THE GAS TO GO, IT WOULD SEEM LIKE IT WASN'T GETTING THE GAS AND WILL HAVE A HARD TIME ACCELERATING. WE TOOK THE CAR IN AND THEY DETECTED THE PROBLEM AND SAID THEY DID A COMPUTER UPDATE. SHORTLY AFTER, THE JEEP STARTED A VERY SCARY SELF ACCELERATION WHERE THE CAR WOULD ACCELERATE ON ITS OWN AND TAKE OFF WITHOUT APPLYING GAS OR HAVING FOOT ON GAS PEDAL. THE JEEP WOULD LUNGE SO VIOLENTLY AND IT WAS HARD TO MAKE IT STOP AND TRIED TO LUNGE THRU THE BRAKING. I HAVE TAKEN THE CAR BACK IT SEVERAL TIMES AS BOTH OF THESE ISSUES HAPPEN AND MAKES IT VERY DANGEROUS TO DRIVE. MY DAUGHTER WAS ALMOST IN A HORRIBLE COLLISION WITH A LARGE TRUCK AND REAR ENDED BECAUSE THE CAR WAS LAGGING SO BAD MAKING A RIGHT HAND TURN FROM A RED LIGHT. THANKFULLY THE TRUCK WAS ABLE TO SWERVE AROUND US AND WE DIDN'T GET HIT. WE INITIATED THE LEMON LAW ON THIS JEEP AS IT IS TOO DANGEROUS TO DRIVE. THE JEEP HAS BEEN IN FOR SERVICING MANY TIMES AND THE PROBLEM HAS STILL NOT BEEN RESOLVED. I HAVE GOOGLED THIS ONLINE AND FOUND OTHER JEEP OWNERS WITH EXACT FRIGHTENING CONCERNS. VERY UPSETTING AND DANGEROUS. I HAVE THE DOCUMENTATION FOR ALL THE TIMES THE CAR HAS BEEN TO SERVICE FOR THIS AND THEY UNDERSTAND THE PROBLEM AND SAID THEY HAVE OTHER JEEPS WITH SAME CONCERNS.

Mileage: 2,666

VEHICLE PARKED IN THE DRIVE WAY AFTER RETURNING FROM WORK.SHORTLY AFTER DISCOVERED THAT TAILGATE GLASS SHATTERED AND FALLING OFF THE VEHICLE. NO EVIDENCE OF GLASS BEING HIT OR CRACKED PRIOR TO THE INCIDENT.

Mileage: 7,898

THE 9 SPEED TRANSMISSION ON THE JEEP IS HORRIBLE. MY CAR JERKS, SLIPS AND STALLS WHEN YOU START IN FIRST GEAR. EVERY TIME I STOP AND BEGIN TO ACCELERATE THE CAR JERKS. IT IS HORRIBLE AND THERE IS NO FIX FOR IT.

Mileage: 1,000

TAKATA RECALL, HAVING ISSUES WITH THE COMPUTER STATING THAT THE VEHICLE FOUR WHEEL DRIVE IS DISABLED AND OFF, THEN WAS SITTING AT TRAFFIC LIGHT ON 6/16/16 AND ITS LIKE THE VEHICLE CUT OFF ( TO SAVE ENERGY) AND THEN WHEN IT CUT BACK ON IT HAD ACCELERATED CAR TO MAKING ME HIT SOMEONE IN THE REAR END. UNSURE AS TO WHAT IS GOING ON BUT DEALER SHIP LAST DID OIL CHANGE AT 17,000 MILES AND IT CAME OUT WITH CHECK ENGINE ON AND THEY SAID NOTHING TO WORRY ABOUT AND CLEARED THE CODE OUT. THEN THE FOUR WHEEL DRIVE MESSAGE KEEPS COMING UP ( EVEN WHEN NOT IN FOUR WHEEL DRIVE HAVEN'T EVEN HIT THE BUTTON TO SWITCH IT OVER) ILLUMINATES ON MESSAGE CENTER. SEEMS LIKE CAR HAS ISSUES WITH SOMETHING COMPUTER OR ELECTRICAL BUT MOST OF ALL HOW SAFE IS THIS VEHICLE IF CAN REV UP AND ACCELERATE WITHOUT TOUCHING GAS PEDAL. HAVE MODERATE DAMAGE TO FRONT END OF CAR, TOW HOOK WAS PUSHED BACK INTO THE FRONT OF IT AND CANT OPEN HOOD HAVING ADJUSTER LOOK AT TODAY AND TAKE TO GARAGE UNSURE AS TO WHAT HAPPENED OR WHY BUT DOESN'T SEEM VERY SAFE AND IT HIT PRETTY HARD BUT AIRBAG ON DRIVER SIDE DIDN'T DEPLOY MAKES IT SCARY TO THINK WHAT IF IT DECIDES TO DEPLOY WHILE DRIVING NOW...

Mileage: 18,000

VEHICLE IN PARK AN IDLING IN VERY LEVEL DRIVEWAY WAS BEING UNLOADED. ON A SECOND EXIT TOWARD THE VEHICLE IT STARTED TO MOVE IN REVERSE UNOCCUPIED. MANAGED TO GET IN BUT COULD NOT SAVE THE DOOR AND REAR FROM DAMAGE. A HEDGE CAUGHT THE DOOR AS I TRIED TO STOP THE VEHICLE. UPDATED 05/26/16*LJ *CN

Mileage: 8,210

PROBLEM 1: PARKED CAR IN GARAGE - WENT TO RESTART & PUT IN REVERSE NUMEROUS ERROR MESSAGES WHICH SAID CANNOT ENGAGE 4WD, CHECK ENGINE, CHECK TRANSMISSION; RESTART AND PUT IN REVERSE AGAIN; EACH TIME I RESTARTED AS INSTRUCTED AND PUT IN REVERSE TRANSMISSION JERKED HARD. STARTED 3 TIMES EACH TIME THE SAME RESPONSE. CALLED DEALER WHO SENT 2 MECHANICS - TAKEN TO DEALERSHIP; CAR NOW NEEDS NEW TRANSMISSION. PROBLEM 2: HORN GOES OFF FOR NO APPARENT REASON WHILE DRIVING. DOES NOT STOP WHEN VEHICLE SHUTS OFF. SERVICED THREE TIMES BY DEALERSHIP (COMPUTER UPDATES AND PART). DON'T KNOW IF LAST FIX WORKED SINCE THE CAR IS NOW DISABLED DUE TO TRANSMISSION.

Mileage: 4,000

ACCELERATES WITH APPLICATION OF BRAKE WHILE IN MOTION TURNING. VEHICLE ACCELERATES ON ITS OWN ACCORD, WHILE IN MOTION. STALLED WHILE MOVING FORWARD IN TRAFFIC. FORWARD LUNGING. MOTOR RUNS VERY ROUGH. TRANSMISSION SHIFTS ROUGHLY. MANUAL SHIFT DOES NOT ALLOW FOR MANUAL SHIFTING. MILEAGE 16/18 CITY 22/24 HIGHWAY WHICH IS BELOW AD LIMITS OF UP TO 30MPG. THIS WAS A MAJOR PURCHASING POINT FOR US. MOTOR WHINES ON PASSENGER SIDE. SMELL BURNING ANTI-FREEZE. A/C BLOWS ONLY HOT AIR. FLOOR FAN ON PASSENGER SIDE AND REAR SEAT FAN BARELY OPERATE OR ARE NON-FUNCTIONAL. DRIVER AND PASSENGER SEATS ALONG WITH VISORS THREADS FALLING APART (SEATS TO BE REPLACED IF THEY EVER COME IN, IT HAS BEEN THREE (3) MONTHS WAITING FOR PARTS). SEAL ABOVE REAR HATCH FALLING OFF - REPLACED AND FELL OFF AGAIN. RADIO HAS VERY POOR RECEPTION. NO CD OR DVD PLAYER. INSIDE OF JEEP TRAILHAWK SOUNDS LIKE A CITY BUS - EVERYTHING SOUNDS LOOSE - THIS DEVELOPED AFTER THE ENTIRE VEHICLE HAD BEEN TAKEN APART FOR NUMEROUS REPAIRS. THIS VEHICLE IS ONE LUNGE AWAY FROM SERIOUSLY INJURING OR WORSE, ONE OR MORE PARTIES.

Mileage: 2,000

THE VEHICLE JUST FROZE UP YESTERDAY 15 FEB 2016 . IT WOULD NOT START , THE BRAKES WERE COMPLETELY LOCKED UP ON IT. TRIED AND TRIED TO GET IT TO START AND IT WOULD NOT. TOOK IT IN THIS MORNING ON A FLAT BED HAULER AND TOOK IT TO THE DEALERSHIP AT I 77 JEEP IN RIPLEY WV. THEY FIRST STATED IT WAS THE EMERGENCY BRAKE , THEN SAID IT WAS THE BATTERY , BUT I GUESS IT WAS ME IT HER OF THOSE . SO IT'S STILL THERE AND NO WORD WHAT CAUSE IT. IF IT HAD LOCKED UP WHILE MY WIFE WAS DRIVING IT IT WOULD BE A VERY BAD RESULTS . THE VEHICLE WAS STATIONEDARE AND WAS IN THE GARAGE.

Mileage: 2,002

ON 2 OCCASIONS NOW I HAVE ACCIDENTALLY LEFT THE ENGINE RUNNING AND IN GEAR AT A GAS STATION TO REFUEL WHEN I THOUGHT I HAD TURNED THE ENGINE OFF. IT SEEMS IF YOU DO NOT MAKE SURE THE CAR IS IN PARK, THE ENGINE WILL NOT TURN OFF. WHILE I APPRECIATE THE FACT THAT THE ENGINE IS VERY QUITE, IT IS VERY DISTURBING TO ME THAT I MAY CAUSE AN ACCIDENT IF THIS CONTINUES TO HAPPEN. I WOULD LIKE TO SEE THE ENGINE TURN OFF IF THE KEY EXITS THE DRIVING COMPARTMENT AS THIS WOULD KEEP THAT FROM HAPPENING.

Mileage: 10,000

WHILE FOLLOWING THE OWNERS MANUAL FOR FLAT TOWING BEHIND A MOTOR HOME I CROSSED MULTIPLE RAILROAD TRACKS AT A GRADE CROSSING AND THE CHEROKEE TOW VEHICLE BEGAN A VIOLENT OSCILLATION THAT SHOOK THE ENTIRE MOTOR HOME AND DID NOT STOP UNTIL THE VEHICLES CAME TO A COMPLETE STOP.

Mileage: 12,000

IS THE ENGINE START/STOP SYSTEM DANGEROUS? I THINK SO. WHEN I PULL INTO PARKING SPACES AND BEGIN TO SHUT DOWN THE CAR (SHIFT INTO PARK, GO TO PUSH THE ENGINE STOP BUTTON), THE ESS SYSTEM ACTIVATES. BY "ACTIVATES," I MEAN THAT THE CAR TURNS OVER. THIS DOES NOT HAPPEN EVERY TIME, BUT IT HAPPENS OFTEN ENOUGH. IN ONE EXAMPLE, I PULLED INTO A PARKING SPACE AND MY PASSENGER WAS MOVING FASTER THAN ME, AND AS HE WAS GETTING OUT OF THE CAR, THE ENGINE TURNED OVER AS IF TO START (BUT IT WAS ALREADY STARTED). SOME KIND OF SIGNAL IS BEING SENT FROM THE ESS SYSTEM, WHICH HAS NO CONSISTENT BEHAVIOR, SO YOU HAVE NO IDEA IF IT IS WORKING OR NOT. I BELIEVE NHTSA NEEDS TO LOOK INTO HOW THE ESS SYSTEM FUNCTIONS IN NORMAL DAILY CAR USE. THIS BEHAVIOR HAS OCCURRED SINCE I BOUGHT THE CAR NEW. IN ANOTHER INSTANCE, THE BEHAVIOR WAS THE SAME, EXCEPT I DID NOT HAVE A PASSENGER TRYING TO GET OUT OF THE CAR.

Mileage: 3,750

BACK WINDOW BROKE. NO IDEA WHERE IT CAME FROM OR HOW IT STARTED AS I WAS SITTING IN MY HOME AND THE CAR WAS PARKED OUTSIDE. THE CAR IS NOT EVEN A YEAR OLD. TWO HOLES ON THE SIDES OF THE BACK WINDOW AT FIRST. THE WINDOW WAS CRACKED ACROSS THE WINDOW, COULD STILL HEAR IT CRACKING WHEN I SAW. THEN THE NEXT MORNING THE TOP HALF OF THE WINDOW WAS CRACKED. IS THIS A DEFECT?

Mileage: 3,500

SIDE VIEW MIRRORS' PLACEMENT BLOCKS VISIBILITY PARTICULARLY WHILE MANEUVERING IN PARKING LOTS CREATED SEVERAL CLOSE CALLS. MIRROR SHOULD BE MOUNTED HIGHER TO ELIMINATE VISION BLOCKAGE WHILE IMPROVING VISIBILITY.

Mileage: 3,200

THE CAR HAS A TOXIC INTERNAL SMELL. IT CLINGS TO YOU FOR HOURS AFTER LEAVING THE CAR AND HAS REMAINED ON CLOTHING AND BABY TOYS LEFT IN THE CAR. I BOUGHT THE CAR NEW AND AS I HAVE DRIVEN THE CAR THE SMELL HAD BECOME WORSE AND WORSE. THE DEALERSHIP ACKNOWLEDGED THE SMELL AND SAID IT WAS FROM FACTORY STICKERS UNDER THE CAR. JEEP PAID TO HAVE THE STICKERS REMOVED OVER THREE WEEKS AGO. THE CAR SMELL IS NOT DISSIPATING. I PLACE MY ONE YEAR OLD SON IN THE CAR AND I AM TERRIFIED OF THE EFFECT THE CHEMICAL SMELL MAY BE HAVING ON HIM. THE DEALERSHIP HAS SAID I HAVE TO JUST WAIT FOR THE SMELL TO GO AWAY. IT IS NOT HEALTH AND BEYOND ANY TOXIC SMELL I HAVE EVER EXPERIENCED. THIS IS THE ONLY CAR I HAVE ACCESS TO DRIVE AND HAVE NO CHOICE BUT TO PLACE MY SON IN IT.

Mileage: 150

BOUGHT A 2015 JEEP CHEROKE IN MARCH AND HAVE HAD TRANSMISSION ISSUE SINCE DAY ONE. THE TRANSMISSION SLAMS INTO GEAR WHEN ACCELERATING AND DOWNSHIFTS HARD AND PUSHES THE VEHICLE FORWARD ON DECELERATION. I HAVE 5,000 MILES ON MY "NEW" $35,000 VEHICLE AND I'M ON TRANSMISSION NUMBER TWO. EVERY TIME I DRIVE THIS VEHICLE I WONDER IF THE TRANSMISSION WILL STOP AGAIN AND LEAVE ME STRANDED, OR WORSE, CAUSE ME TO GET INTO AN ACCIDENT. MANY TIMES WHEN ACCELERATING, THERE IS A PAUSE WITHOUT ANY MOVEMENT AND THEN THE TRANSMISSION GRABS AND THE VEHICLE LUNGES FORWARD. THIS HAS HAPPENED MERGING ONTO THE THRUWAY AS WELL. I WAS TRYING TO ACCELERATE TO MERGE WITH TRAFFIC DRIVING 65 MPH AND NOTHING WAS HAPPENING AS I PUSHED ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT KICKS IN WITH A LOUD THUD. I WORRY WHEN IT SNOWS THAT THIS WILL MAKE THE TIRES SPIN TO MUCH AND I WILL LOSE CONTROL.

INITIALLY CAR SHUTTERED WHEN COMING TO A STOP AND WAS DOWNSHIFTING. THE ENGINE START/STOP MALFUNCTION LIGHT ILLUMINATED AND THE SERVICE ENGINE MIL CAME ON AS WELL. FROM THEN ON THE CAR BEHAVED AS THOUGH IT WAS STUCK IN 3RD GEAR CAUSING A TOTAL LACK OF TORQUE/POWER WHEN ACCELERATING FROM STOPS, AND THE ENGINE RPMS WERE GOING EXTREMELY HIGH AND THE CAR WOULDN'T SHIFT. EVEN TRIED USING THE "MANUAL SHIFT" FEATURE BUT THE CAR INDICATED IT WAS SHIFTING GEARS, BUT THE RPMS DID NOT CHANGE, NOR COULD YOU FEEL THE CAR SHIFT. WHEN ACCELERATING FROM A STOPPED POSITION THERE WAS NO POWER AND THE CAR CRAWLED/STRUGGLED TO GET MOVING FORWARD. WAS ALMOST T-BONED TRYING TO TURN ACROSS ONCOMING TRAFFIC TO GET TO A PARKING LOT SO I COULD STOP. ONCE I PULLED INTO THE PARKING LOT CAR WOULD NOT GO INTO REVERSE. I PUT IT IN REVERSE, BUT THE CAR WOULDN'T GO. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED TO RESET EXCEPT MIL AND CAR STARTED BEVAING NORMALLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY "REFLASHED" THE PCM, TCM, AND BCM. 1 DAY LATER THE CAR SHUTTERS WHEN DOWN SHIFTING AND ERROR LIGHTS COME ON. LOSES POWER, AND 50% OF THE TIME SEEMS LIKE IT IS NOT SHIFTING GEARS. 25% OF THE TIME WON'T GO INTO REVERSE. CAR BEHAVES NORMALLY AFTER RESTARTING THOUGH THE MIL INDICATOR LIGHT REMAINS ON. USUALLY AROUND 10 MILES LATER THE WHOLE SERIES OF MALFUNCTION STARTS AGAIN, ALWAYS WHEN THE CAR IS DOWNSHIFTING BEFORE A STOP. JUST DROPPED THE CAR OFF TO THE DEALER AND THEY ARE HAVING THEIR TRANSMISSION SPECIALIST LOOK AT IT. WHEN I DROPPED IT OFF IT WAS GIVING THE SAME ERROR CODE, "IMPROBABLE ERROR" FROM THE TCM/PCM. THE LACK OF POWER TO ACCELERATE AND INABILITY TO GO INTO REVERSE MAKES THIS CAR SIMPLY UNSAFE TO DRIVE WHEN THE ERRORS OCCUR. ATTACHING FIRST REPAIR INVOICE FROM THE TCM/PCM/BCM REFLASH. WAITING TO HEAR WHAT THE TRANSMISSION SPECIALIST SAYS.

Mileage: 7,600

I DID THE RECALL ORC MODULE SOFTWARE ON MY VEHICLE NOW I GOT A RECALL ON TH RADIO SECURITY VULNERABLILIEY THE DEALER IN MY TOWN SAYS THIS IS THE SAME RECALL, IS IT?

TUESDAY WHILE DRIVING THE VEHICLE MAKING A LEFT TURN ONTO A BUSY 4 LANE HWY THE JEEP ATTEMPTED TO STALL WITH DINGING NOISES LIKE WARNING LIGHTS SHOULD COME ON NOTHING APPEARED, WEDNESDAY WHILE DRIVING AFTER MAKING A RIGHT TURN THE JEEP JUST SHUT DOWN IMMEDIATELY WITH THE BATTERY WARNING LIGHT ON STATING "TO SHIFT YOU MUST BEGIN IN PARK" ON THE DASH - COULDN'T MOVE THE VEHICLE AT ALL NOR WOULD IT RESTART FOR OVER 15 MINUTES. FINALLY GOT THE JEEP STARTED, CONTINUED ON MY ROUTE WITH IT LURCHING FORWARD AND SURGING - MIND YOU AN INFANT WAS THE BACK SEAT BOTH TIMES OCCURRENCES. WE BOTH COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF ANOTHER VEHICLE WOULD HAVE BEEN CLOSE EITHER TIME. CALLED THE DEALERSHIP THEY INFORMED ME TO DROP IT OFF SO I DROPPED IT OFF WEDNESDAY MORNING WITH IT YET TO BE LOOKED AT AFTER BEING THERE FOR 36 HRS WITH NO HOPE IN SITE OF WHEN IT WILL BE. THIS IS A SERIOUS ISSUE.

Mileage: 18,200

THE VEHICLE WAS STATIONARY .THE WATER FROM THE AIR CONDITION CONDENSATE LINE RUNS ON A PAN WHICH IN TURN OVER FLOWS OVER THE SIDE OF THE PAN RUNNING ON TO THE EXHAUST STEAMING UP UNDER THE CAR INTO THE ENGINE COMPARTMENT AND THE STEEL ABOVE THE EXHAUST.

Mileage: 3,000

DRIVING ON HIGHWAY & DASHBOARD STARTS FLASHING, HAD TO PULL OVER AND MESSAGE STATED TO SERVICE TRANSMISSION. CAR HAS LESS THAN 15 K MILES, TOOK IT IN DEALER INDICATED IT WAS FIXED, SAME DAY ON THE WAY HOME FROM DEALER ON HIGHWAY IT HAPPENED AGAIN

Mileage: 14,000

MY CHECK ENGINE LIGHT CAME ON AT THE 5,000 MILE MARK. TURNER OUT I NEEDED A NEW TRANSMISSION. THE DEALERSHIP INSTALLED ONE FOR ME AND EVER SINCE I GOT IT BACK IT'S NOT THE SAME. MAKES LOUD NOISES WHEN I TURN IT ON, AND SOMETIMES IT DOESN'T EVEN WANT TO START. ALSO, WHEN I PUSH ON MY BRAKES MY VEHICLE JERKS BACK WHEN I COME TO A STOP.

WHILE DRIVING 60 MPH I LOST POWER TO THE VEHICLE. I WAS ABLE TO SAFELY COAST TO THE SIDE OF THE FREEWAY. SEVERAL ERRORS POPPED UP INCLUDING SERVICE TRANSMISSION, SERVICE 4WD, SERVICE PARKING BREAK. AFTER SITTING ON SIDE OF ROAD I RESTARTED CAR AND ERRORS CLEARED. THIS HAS BEEN HAPPENING SEVERAL TIMES AND TAKEN TO DEALER 4 TIMES. THIS IS A VERY DANGEROUS SITUATION AND I HAVE BEEN PUT IN VERY DANGEROUS SITUATIONS.

Mileage: 12,174

WAS TRAVELING TO WORK AND THERE WAS A CAR AHEAD OF ME. THIS PERSON HAD OUT OF STATE PLATES AND WAS NOT PAYING ATTENTION, SPEEDING UP AND THEN SLOWING DOWN SEVERAL TIME. THE PERSON BEHIND ME AND PASSED BOTH OF US. IN FACT HE WAS THE ONE THE I RAN INTO. THEN WHEN I APPROACHED THE NEXT TOWN TO GET ON THE 4 LANE, THERE IS A TURN OFF THAT EVERYONE USES TO GET TO THE SCHOOL. I DON'T REMEMBER WHAT HAPPENED TO THE GREEN OUT OF STATE CAR, I THINK HE DID A QUICK LEFT TURN IN FRONT OF ME, AND THEN I HIT THE GUY THAT PASSED BOTH OF US. HE WAS STOPPED WAITING FOR THE CAR AHEAD OF HIM TO TURN. NEEDLESS TO SAY, I WAS CHARGED WITH FAILING TO STOP IN AN ASSURED CLEAR DISTANCE. THE SUN WAS BRIGHT AND I SEEN NO BRAKE OR TURN SIGNALS. THE FRONT END OF MY 10 DAY OLD VEHICLE SUSTAINED OVER 8600 DOLLARS IN DAMAGE SO FAR. MY CONCERN IS WHY DID THE AIR BAGS NOT GO OFF AT 50 MPH WHEN I HIT THE BACK OF HIS 2012 BUICK? I WAS TAKEN BY AMBULANCE TO BE CHECKED OUT AS THE SEAT BELT HURT MY CHEST AND POSSIBLE BROKEN FINGER. LATER THAT NIGHT I RETURNED TO THE HOSPITAL FOR A HEAD CT AND CHEST XRAY FOR DIZZINESS AND HEADACHES. I STILL HAVE HEAD ACHES WHEN I BEND OVER AND WILL MOST LIKELY CONSULT MY DOCTOR FOR POSSIBLE WHIP LASH. THE OTHER DRIVER WAS NOT HURT, BUT WAS TOLD HIS VEHICLE WAS GOING TO BE TOTAL LOSS. WE JUST BOUGHT THIS AND NOW I AM CONCERNED ABOUT SAFETY! BOTH THE ADJUSTOR AND I WERE CONCERNED WHY THEY DIDN'T DEPLOY. THE WHOLE FRONT END OF MY VEHICLE IS DESTROYED. FROM BUMPER BACK TO RADIATOR, WHICH WAS DESTROYED.

Mileage: 600

I WAS DRIVING TO WORK AND CAR STARTED TO DIE. I WAS DRIVING AROUND 30 MPH AND CAR STARTED TO SLOW DOWN. I CAME TO THE POINT WHERE I WAS WAS READY TO TAKE A LEFT TURN SO STARTED TO TURN BUT THE CAR DIED AND AN ONCOMING CAR ALMOST HIT ME.

Mileage: 509

WHEN REDUCING SPEED ONCE AT ABOUT 35MPH THE VEHICLE WANTS TO ACCELERATE. VEHICLE WAS IN THE SHOP FROM JAN. 20TH 2015 FEB. 6TH 2015. DEALERSHIP REPLACED TRANSMISSION AND FIXED THE PROBLEM. I WAS NOT ABLE TO LIST THE DATES UP TOP SO I WILL LIST EVERYTHING HERE. APRIL 29TH 2015 TO APRIL 30TH 2015 VEHICLE HAD A RECALL. RECALL #R05. JULY 13TH - JULY 28TH HAD A PROBLEM WITH GAS. EVERYTIME I WOULD GET GAS WITHIN 20 MILES IT WOULD DROP A QUARTER OF A TANK. DEALERSHIP REPLACED FUEL PUMP AND TESTED IT. ALSO ANOTHER RECALL. RECALL #R40. JUNE 1ST - JUNE 2ND I ADVISED THE DEALERSHIP VEHICLE GOES THROUGH A QUARTER TANK OF GAS WITHIN 20 MILES. THEY LOOKED AT IT AND COULDN'T FIND A PROBLEM. ALSO ON THIS DATE THEY PERFORMED A FLASH UPDATE FOR POWERTRAIN CONTROL MODULE. ON JULY 31ST MY FIANCEE CAME TO PICK ME UP AT 3PM AFTER WORK AND I GOT A CALL FROM HER STATING THE VEHICLE STOPPED RUNNING. SHE HAD OUR NEWBORN BABY ALONG SIDE OF THE ROAD IN 90 DEGREE WEATHER WAITING FOR A FAMILY MEMBER TO PICK HER UP. I GOT A RIDE TO OUR BROKEN DOWN VEHICLE AND CALLED A TOW TRUCK. TOW TRUCK CAME AND TOOK US TO DEALERSHIP. I WAITED FOR THE RESULTS AND THEY HAD NO IDEA WHY IT HAD DIED SO THEY GAVE ME A RENTAL UNTIL THE NEXT DAY. AUGUST 1ST RECIEVED CALL FROM DEALERSHIP SAYING IT WAS A FAULTY FUEL PUMP THEY HAD INSTALLED JUST A FEW DAYS BEFORE. MY VEHICLE WAS IN SERVICE FOR THIS FROM JULY 31ST - AUGUST 4TH. THE PROBLEMS ADD UP NOW I HAVE ANOTHER RECALL FOR THE POWER LIFTGATE CONTROL MODULE, RECALL #R27 AS I CANNOT GET THIS RECALL FIXED YET BECAUSE I WAS TOLD BY DEALERSHIP THEY HAVENT STARTED MANUFACTURING THE PARTS YET. LASTLY, LAST WEEK I WENT TO START VEHICLE AND IT WOULD NOT START. TOOK A FEW TIMES AND HAD TO GIVE IT GAS FOR IT TO START. TODAY SEPT. 7TH 2015 VEHICLE WOULD NOT START. HAD TO GET IT JUMPED AND GOING TO CALL DEALERSHIP TOMORROW TO GET THIS CHECKED OUT.

Mileage: 3,132

WE TOWED THE JEEP BEHIND OUR RV USING A ROADMASTER TOW BAR. AFTER HAVING TRAVELED 10 MILES AT APPROPRIATE HIGHWAY SPEEDS, WE SLOWED DOWN IN A CONSTRUCTION ZONE THAT REQUIRED ALL TRAFFIC TO CONTINUE IN THE FAR RIGHT LANE. THE NEW LANE CROSSED OVER THE EDGE OF THE HIGHWAY PAVEMENT ON TO THE RECESSED SKIRT OF THE SHOULDER, ABOUT A 2 INCH DROP. AT THAT TIME OUR RV BEGAN TO ROCK, ALERTING US TO THE POSSIBILITY THAT WE HAD BLOWN A TIRE. WHILE ASSESSING THE SITUATION WE SAW IN OUR REAR CAMERA THAT THE JEEP WAS ROCKING VIOLENTLY, WHICH WAS ALSO WITNESSED BY THE CHP OFFICER THAT FOLLOWED US TO SAFETY.THE TIRES WERE FINE, BUT THE JEEP'S VIOLENT ROCKING WAS ENOUGH TO SCATTER THE CONTENTS OF THE CAR. WE DETACHED THE JEEP WITH A GREAT DEAL OF DIFFICULTY AFTER THE AMOUNT OF TWISTING THAT OCCURRED DURING THE BOUNCING. THE CHECK ENGINE LIGHT WAS ALSO ACTIVATED. WE WERE ABLE TO DRIVE THE JEEP TO AN AREA THAT ALLOWED US TO RE-ATTACH THE TOW GEAR AND CONTINUE TO OUR DESTINATION.

Mileage: 6,755

CAR DOES NOT ACCELERATE WHEN PUSHING ON GAS, GETS STUCK IN GEAR AND THEN WHEN IT FINALLY FINS THE RIGHT GEAR THE WHOLE VEHICLE BUCKS. REPORTED THE PROBLEM IN JANUARY, WAS TOLD TO WAIT FOR THE RECALL UPDATE, WHICH DIDN'T HAPPEN UNTIL JUNE. HAVE BROUGHT THE VEHICLE IN 2 MORE TIMES FOR THE SAME PROBLEM. THIS PROBLEM HAS CAUSED ME TO ALMOST BE IN A NUMBER OR ACCIDENTS WHEN TRYING TO MERGE ON TO HIGHWAYS OR PASS SOMEONE ON THE HIGHWAY. IN ANOTHER INCIDENT MY SUNROOF EXPLODED FROM THE INSIDE OUT WHILE DRIVING ON THE HIGHWAY AND JEEP IS REFUSING TO COVER IT UNDER WARRANTY EVEN THOUGH NOTHING HIT THE VEHICLE AND THERE ARE OTHER REPORTS ONLINE OF THIS HAPPENING.

Mileage: 4,000

I BOUGHT THE CAR MID OCTOBER 2014 AND BEGAN NOTICING IT DID NOT SHIFT PROPERLY - WOULD "HANG UP" IN LOWER GEAR WHEN IT SHOULD SHIFT. TOOK IT TO THE DEALERSHIP (MILEAGE APRX 2,500) WHICH SAID IT WAS "THROWING CODES" SO THEY ADJUSTED THE TRANSMISSION. THIS STILL DID NOT CORRECT THE ISSUE SO I TOOK IT BACK AND THEY SAID THEY COULD FIND NOTHING WRONG BUT DID MAKE A MINOR ADJUSTMENT BUT THE PROBLEM CONTINUED TO GET WORSE. AT APRX 5,700 MILES THEY PUT A NEW TRANSMISSION IN THE VEHICLE (PROBABLY MAY 2015). IN JUNE, THE VEHICLE BEGAN TO FALTER WHEN IT WAS TRYING TO SHIFT AND WHILE DRIVING (HAPPENS AT ANY SPEED) AND, WHILE SITTING AT STOP LIGHTS IT WOULD SURGE FORWARD WITH MY FOOT ON THE BRAKE. THE DEALERSHIP HAS ADJUSTED IT TWICE SINCE THEN. THE DEALERSHIP HAS OFFERED TO SELL THE CAR AT AUCTION FOR ME AND JEEP WANTS TO SEND IN A "STAR REPAIR" TEAM TO WORK ON THE VEHICLE SOME MORE. I HAVE HAD THIS CAR ALREADY WORKED ON 5 TIMES AND NO ONE HAS A CLUE OF WHAT TO DO TO REPAIR IT. IT IS DANGEROUS IN THAT WHEN YOU PULL INTO TRAFFIC AND THE CAR FALTERS/STALLS OUT IT CAN CREATE A POTENTIAL WRECK OR WHEN IT THE ENGINE SURGES ON ITS OWN A RISK OF RUNNING INTO SOMETHING EXISTS. I DON'T THINK SELLING IT AT AUCTION JUST TO PASS THE PROBLEM ON TO SOMEONE ELSE OR "HANGING PARTS" ON IT IN HOPES THEY CAN FIX THE PROBLEM IS THE ANSWER. THE CAR NOW HAS 10,600 MILES ON IT; HAS NOT BEEN ABUSED AND STILL DOES NOT RUN PROPERLY OR SAFELY. I THINK THIS VEHICLE IS A LEMON AND BOTH JEEP AND THE DEALERSHIP DO NOT WANT TO TAKE RESPONSIBILITY FOR A FAULTY PRODUCT THAT IS DANGEROUS TO DRIVE

Mileage: 2,000

I WAS TURNING AT A BUSY INTERSECTION OUTSIDE OF DC WHEN IT APPEARED THAT MY ENGINE COMPLETELY SHUT OFF AND I WAS COASTING. I PRESSED ON THE GAS BUT THE CAR WENT NOWHERE. AFTER A FEW SECONDS, IT KICKED BACK ON AND SPED UP TO 50MPH. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE GOTTEN REAR ENDED. THREE DAYS LATER, MY HUSBAND WAS DRIVING MY CAR ON THE HIGHWAY (GOING AT LEAST 65MPH) WHEN THE MALFUNCTION INDICATOR LIGHT APPEARED AND THE RPM'S WERE WELL OVER 5,000 WHEN SLOWING DOWN TO ONLY 30 MPH. THE CAR WAS NOT SHIFTING PROPERLY AND WE HAD TO PULL OVER. UNFORTUNATELY WE WERE FOUR HOURS FROM HOME AND HAD TO "MANUALLY" SHIFT THE ENTIRE DRIVE HOME BECAUSE THE AUTOMATIC TRANSMISSION WAS NOT FUNCTIONING. WE TOOK IT TO A DEALERSHIP AND THEY PERFORMED THE SOFTWARE UPDATE AND INSISTED THAT IT WAS FIXED. MY HUSBAND DEMANDED THEY DRIVE IT FOR A LONGER DISTANCE AND SURE ENOUGH, THE CAR BROKE DOWN AND WAS TAKEN BACK TO THE DEALERSHIP. THEY ENDED UP REPLACING THE TRANSMISSION AND I JUST PICKED UP MY CAR YESTERDAY (8/24). I STILL NOTICE IT JERKING BACK WHEN I PRESS ON THE GAS AFTER COMING TO A STOP AND NOT SHIFTING PROPERLY. I FEEL SO UNSAFE IN THIS CAR AND NONE OF THE JEEP EMPLOYEES (AT MY LOCAL DEALERSHIP AND CORPORATE) SEEM TO BE CONCERNED. I LIVE IN THE CITY AND CANNOT AFFORD TO HAVE MY CAR BREAKDOWN IN THE MIDDLE OF THE ROAD OR HAVE THE TRANSMISSION STOP WORKING LIKE BEFORE. IT TOOK 3 WEEKS OF BEING SERVICED AND I STILL DON'T THINK THAT IT'S FIXED PROPERLY.

Mileage: 2,900

THIS IS A NEWLY LEASED VEHICLE. AFTER DRIVING AT 65 MPH FOR ABOUT 20 MINUTES AND THEN STOPPING, A BURNING SMELL WAS OBSERVED. AFTER OPENING HOOD, SMOKE WAS RISING FROM BEHIND THE ENGINE, BUT NO FIRE. OIL WAS OBSERVED LEAKING UNDERNEATH THE VEHICLE AND ENGINE OIL LEVEL HAD DROPPED BELOW THE RECOMMENDED LEVEL. OIL WAS LEAKING ONTO THE SKID PLATE AND EXHAUST WHICH CAUSED THE SMOKE. VEHICLE WAS DRIVEN BACK TO THE DEALER FOR REPAIRS. DEALER STATED THE OIL PAN SEAL WAS LEAKING AND REPLACED THE SEAL IMMEDIATELY AT NO CHARGE TO ME.

Mileage: 325

SHIFTING WITH THE VEHICLE OR ACCELERATING OFTEN HAS UNEXPECTED RESULTS. SHIFTING FROM REVERSE OR PARK TO DRIVE RESULTS IN LUNGING FORWARD WITH INCREASED SPEED. SHIFT FROM REVERSE TO PARK OR PARK TO REVERSE CAN EXPERIENCE FORWARD LUNGING. PRESSING THE GAS, OR EVEN ATTEMPTING RAPID SPEED INCREASE, CAN RESULT IN AN UNRESPONSIVE VEHICLE - NO MOVEMENT FORWARD, HIGH REVS AND SIGNIFICANT RPMS. AFTER SEVERAL SECONDS A RAPID "CATCH" OCCURS AND AN UNCONTROLLED JERKING LUNGE FORWARD.

Mileage: 21,000

CAR TRANSMISSION FAILED, CAUSING US TO GET HIT NUMEROUS TIMES. CAN NOT ACCELERATE WHEN NECESSARY, SOMETIMES IT WILL GO FINE AND OTHER TIMES GAS PEDAL FLOORED AND GO NO WHERE.

Mileage: 4,000

WHILE DRIVING, THE NAVIGATION SYSTEM FAILED, LEAVING ONLY THE ARROW POINTING IN MY DIRECTION OF TRAVEL. THIS CONTINUED FOR OVER THREE HOURS. WHEN STOPPED FOR LUNCH, I RETURNED TO VEHICLE AND WHEN I RESTARTED THE NAVIGATION SYSTEM RETURNED TO NORMAL. I TOOK THE CAR INTO THE DEALER WHO SAID THAT THE CURRENT RADIO/NAVIGATION SYSTEM HAD TWO SOFTWARE UPDATES DUE. THEY WERE INSTALLED, COMPLETELY LOCKING UP THE RADIO/NAVIGATION SYSTEM. THE DEALER TOOK OVER THREE HOURS TO CORRECT PROBLEM WITH THEIR TOP COMPUTER PERSON. THE VEHICLE WAS NEVER THE SAME. THE BACKUP CAMERA FAILED, THE DASHBOARD DISPLAY WOULD LOCK OUT AND OTHER ELECTRONIC MALFUNCTIONS PLAGUED THE VEHICLE. THE WHOLE RADIO/NAVIGATION SYSTEM WAS FINALLY REPLACED AFTER THREE MONTHS OF TRIAL AND ERROR. AT THIS TIME, THE VEHICLE SEEMS TO BE FUNCTIONING PROPERLY. HOWEVER, ONE EMPLOYEE AT THE DEALER TOLD ME THIS. JEEP HAS AT TIMES BEEN INSTALLING REFURBISHED RADIO/NAVIGATION SYSTEMS IN THEIR NEW VEHICLES WHEN THEY RUN SHORT OF NEW PARTS. THIS COULD EXPLAIN WHY THE SOFTWARE UPDATES WERE NOT COMPATIBLE WITH THE OLDER RADIO/NAVIGATION SYSTEM. HOW CAN A MANUFACTURER INSTALL REFURBISHED PARTS INTO A NEW VEHICLE? TO ME, THIS IS NOT ONLY A SAFETY ISSUE BUT A CONSUMER FRAUD ISSUE.

Mileage: 2,500

MINE IS 2015 NEW JEEP CHEROKEE V6 LIMITED MODEL. THE PROBLEMS MAINLY LIE IN THE ZF 9 SPEED TRANSMISSION. 1) EXPERIENCED FRONT END WOBBLING WHEN SHIFTING FROM 2ND GEAR TO 3RD GEAR ACCELERATING AT 1750 RPM TO 2000. THE VIBRATION HAPPENS MOST FREQUENT WHEN STARTING FROM UPHILL. 2) THE VEHICLE WILL ACCELERATE ON ITS OWN EVEN WITHOUT GAS PEDAL ENGAGED WHEN DOWN SHIFTING FROM 4TH TO 3RD OR LOWER GEAR, CAUSING SIGNIFICANT SAFETY ISSUES.

Mileage: 1,000

MY HUSBAND AND I BOUGHT A BRAND NEW 2015 JEEP CHEROKEE TRAILHAWK. 2 WEEKS AFTER OWNING OUR BRAND NEW CAR THAT WE PURCHASED BECAUSE WE WERE EXPECTING A BABY AND WANTED TO HAVE A SAFE RELIABLE VEHICLE WE STARTED HAVING SHIFTING PROBLEMS AND ELECTRICAL ISSUES. WE BROUGHT IN THE VEHICLE MULTIPLE TIMES (4 TIMES) AND ALTHOUGH WE WERE TOLD THAT IT MIGHT BE TRANSMISSION RELATED ISSUES BUT THEN AS SOON AS CHRYSLER GOT INVOLVED WE WERE TOLD OUR VEHICLE IS PERFECTLY FINE. NOTHING WAS EVER FIXED UNTIL MY HUSBAND AND I WENT TO A DIFFERENT DEALERSHIP. THE NEW DEALERSHIP FIXED THE ELECTRICAL PROBLEMS BUT SAID EVERYTHING WITH THE TRANSMISSION IS NORMAL. THE CAR MAKES SHUDDER MOTIONS, SOMETIMES IT DOES NOT ACCELERATE AS I'M TRYING TO GET ONTO THE FREEWAY AND IT SHIFTS VERY JERKY. WE HAVE OWNED A JEEP BEFORE WHICH DID NOT DO THAT. WE ARE SO DISAPPOINTMENT HOW CHRYSLER IS RESPONDING TO KNOWN TRANSMISSION PROBLEMS AND NOT DOING ANY RECALLS ON TRANSMISSION RELATED ISSUES. WE BOUGHT THIS VEHICLE BECAUSE WE WANTED A SAFE VEHICLE FOR THE FAMILY. HOWEVER, AFTER THE LATEST TCM UPDATE THE SHIFTING HAS GOTTEN WORSE AND IT DOESN'T FEEL SAFE TO DRIVE THE VEHICLE YET CHRYSLER WON'T DO ANYTHING AS WE ARE BEING TOLD THIS IS NORMAL.

Mileage: 1,100

THIS VEHICLE SHAKES BAD AT TAKE OFF FROM A STOP OR MAKING A LEFT OR RIGHT TURN TOOK IT NOW 4 TIME DEALER CAN'T FIX IT DON'T UNDER STAND WHAT'S WRONG! TOOK IT IN 7-15 2015 KEPT OVER NITE DEALER CALLED CHRYSLER TRY TO REPROGRAM THE BRAIN DID NOT WORK PICK IT UP NEXT DAY CALLED DEALER TOLD THEM IT STILLS SHAKES DEALER SAID THEY WILL CALL CHRYSLER AGAIN OK IT'S NOW 7-172015 STILL WAITING FOR PHONE CALL STILL DRIVING THE SHAKING BRAND NEW JEEP WILL TELL PEOPLE NOT TO BUY A JEEP!!! I WORKED FOR CHRYSLER 34 YEARS AGAIN WILL TELL PEOPLE NOT BUY THIS JEEP MAYBE BECAUSE OF THE TRANS

VEHICLE STARTED DISPLAYING MALFUNCTION INDICATOR LIGHT (MIL) & HAD ERROR CODES U0402 & U1424. DEALER WHERE I BOUGHT THE VEHICLE PERFORMED RECALL R01 - FLASH OF TCM & PCM (TOOK ABOUT 3 HOURS). IN JUNE, I RECEIVED NOTICE OF RECALL R05, WHICH I HAD PERFORMED & ALSO ADVISED DEALERSHIP OF MIL LIGHT ( SAME ERROR CODES U0402 &U1424). DEALER PERFORMED R05 SERVICE & CLEARED ERROR CODES & ADVISED I SHOULD HAVE NO FURTHER ISSUES. JULY 2, THE MIL & THE START/STOP ERROR LIGHT CAME ON. THIS WAS APPROXIMATELY 11, 800 MILES. THE LIGHTS WENT OFF AFTER MULTIPLE DRIVE CYCLES OVER 4 DAYS, BUT CAME BACK ON MONDAY. I CALLED A LOCAL JEEP DEALERSHIP & GOT AN APPOINTMENT FOR SATURDAY, 7/11/15. BETWEEN MONDAY & THE APPOINTMENT, THE MIL & START/STOP ERROR LIGHTS WENT OFF AND CAME BACK ON AFTER MULTIPLE DRIVE CYCLES. THIS HAPPENED 5 TIMES BETWEEN 7/2 & 7/11. EACH TIME, THE ERROR CODES WERE U0402 AND U1424. THE DEALER COULD NOT SEE THAT THE TCM & PCM FLASHES HAD BEEN DONE, SO THEY WERE DONE AGAIN (ALMOST 3 HOURS TO COMPLETE). I WAS ADVISED THIS SHOULD RESOLVE THE ISSUE. SEVERAL DRIVE CYCLES & 2 DAYS LATER, THE SAME 2 LIGHTS ARE BACK ON WITH THE SAME 2 ERROR CODES & I HAVE TO TAKE IT BACK FOR THE 4TH TIME FOR THE SAME MALFUNCTION ERROR CODES. SINCE THIS IS TRANSMISSION-RELATED, I HAVE CONCERNS ABOUT THE SAFETY OF MY VEHICLE AT THIS POINT.

SINCE I BOUGHT THE CAR THE TRANSMISSION SHIFTED VERY ROUGH. THE CAR SURGED FORWARD WHEN SLOWING DOWN. WHEN STOPPED AND STARTING TO MOVE FORWARD THE CAR JUMPED FORWARD ON A CONSISTENT BASIS. I TOOK TO DEALER, THEY SAID I WAS NOT USED TO DRIVING AN SUV. APPROXIMATELY A MONTH LATER ( TRANSMISSION GETTING WORSE) THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER( TOWNE CHRYSLER JEEP IN HAMBURG NY), SAID NOTHING WRONG WITH IT. PICKED IT UP AND 30 MINUTES LATER CHECK ENGINE LIGHT CAME BACK ON. TOOK IT BACK TO THE DEALER, THEY SAID COULD BE SOME SOFTWARE PROBLEM. PICKED THE VEHICLE UP AGAIN. CHECK ENGINE LIGHT CAME BACK ON WITHIN A FEW HOURS. I THOUGHT IT MIGHT HAVE BEEN THE DEALER, SO I TOOK IT TO ANOTHER JEEP DEALERSHIP. I DROPPED THE CAR OFF RENTED A CAR. WHEN ENTERPRISE PICKED ME THE AGENT TOLD ME THAT HE HAD AT LEAST 10 PEOPLE THAT WEEK WITH JEEP CHEROKEE AND TRANSMISSION PROBLEMS( FROM 1 DEALERSHIP). I GOOGLED THE PROBLEM AND FOUND OUT THAT THOUSANDS OF JEEP OWNERS WERE EXPERIENCING THE SAME PROBLEM WITH THE 9 SPEED TRANSMISSION. TODAY THEY PUT A NEW TRANSMISSION IN MY 4 MONTH OLD CAR. THESE CARS ARE DANGEROUS WHEN THEY JUMP FORWARD EVEN WITH YOUR FOOT ON THE BRAKE. THE TRANSMISSION DOES NOT SHIFT WHEN TRYING TO EXCELLERATE. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS KILLED DRIVING THESE CARS.

Mileage: 250

THE VEHICLE STOP/START FEATURE ACTIVATES ON THE HIGHWAY WHEN IN TRAFFIC CONGESTION WHEN I COME TO A COMPLETE STOP, AT A STOP SIGN, OR AT A RED LIGHT; PERIODICALLY, THE EMERGENCY BRAKE IS ALSO ACTIVATED AND DOES NOT ALLOW ME TO TURN IT OFF AND PROCEED UNLESS I REMOVE THE IGNITION KEY, INSERT IT, AND THEN RESTART THE CAR. ONLY THEN, WILL IT ALLOW ME TO TURN OFF THE ELECTRIC EMERGENCY BRAKE AND MOVE INTO TRAFFIC. MY FAMILY AND I HAVE BEEN IN DANGER FROM OTHER VEHICLES ON THE HIGHWAY, AT RED LIGHTS AND STOP SIGNS, BECAUSE OF MY CAR STALLING, IN THIS MANNER. THE STOP/START FEATURE PLACES ME AND MY OCCUPANTS IN DANGER OF COLLISION FROM OTHER MOTORIST. I HAVE REPORTED IT TO WHITTEN BROTHERS, LOCAL JEEP DEALER, SEVERAL TIMES, HOWEVER, THEY DISCREDIT THE COMPLAINT AND I BELIEVE THEY DO NOT DOCUMENT IT.

Mileage: 506

THE JEEP HAS A WOBBLE OR SHIMMY BETWEEN 11 AND 17 MPH THAT IS VERY SIGNIFICANT. SEEMS TO HAPPEN AFTER THE JEEP HAS BEEN DRIVEN AND IS WARMED UP. I HAVE 3200 MILES ON THIS VEHICLE AND THIS PROBLEM WAS NOTICED WHEN THE JEEP HAD ABOUT 500 MILES ON IT. I AM BEING TOLD ITS THE FRONT AXLE SHAFTS THAT ARE SUPPOSEDLY ON ORDER. HOWEVER, I AM ALSO BEING TOLD IT COULD WEEKS TO MONTHS TO GET THE PARTS IN.

Mileage: 1,500

VEHICLE HAS NOTICEABLE FRONT END SHIMMY IN LOW GEAR THAT ONLY GOES AWAY AFTER SHIFTING TO SECOND GEAR. DEALER HAS NO FIX AT THIS TIME.

Mileage: 400

VEHICLE SHAKES / WOBBLES WHEN ACCELERATING FROM A DEAD STOP. THE PASSENGER SIDE FRONT TIRE ACTUALLY FEELS LOOSE UNTIL APPROXIMATELY 30 MPH. ALSO, WHEN TURNING RIGHT AND / OR GOING UP AN INCLINE, THE FRONT END SHAKES AND THE VEHICLE HESITATES. JEEP ACKNOWLEDGES THAT THIS IS AN ISSUE AND THEY ARE REDESIGNING THE FRONT AXLES WITH A STURDIER DESIGN. THE ISSUE IS THAT THE REPAIR IS NOT AVAILABLE FOR SEVERAL MONTHS AT LEAST, BECAUSE IT'S STILL IN DEVELOPMENT. THERE IS A REAL CONCERN THAT THE AXLE COULD FAIL AND CAUSE AN ACCIDENT.

Mileage: 500

DEALERSHIP THAT REPLACED MY TRANSMISSION ON 05/26/2015 INFORMED ME THAT I NEED NEW FRONT AXLES. MY JEEP IS BRAND NEW. A 2015. THE NEW FRONT AXLES WON'T BE AVAILABLE UN MAYBE SEPTEMBER OF 2015.

I HAVE TAKEN MY 2015 JEEP CHEROKEE INTO THE SERVICE DEPARTMENT FOR A 3RD TIME TO HAVE THEM DIAGNOSE THE HESITATION IN THE TRANSMISSION, JERKING INTO GEAR, AND THE WOBBLE EXPERIENCE WHEN TURNING TO THE RIGHT. ACCORDING TO THE DEALERSHIP, THEY HAVE A TECHNICIAN FROM CHRYSLER COMING TO LOOK AT IT. THEY ARE NOT ALLOWED TO TOUCH IT. MY CASE MANAGER WITH CHRYSLER EVEN ADMITTED TO THE WOBBLE PROBLEM AND THAT THEY HAVE NO FIX FOR IT. THE 2ND TIME I BROUGHT IT IN, THE CHECK ENGINE LIGHT CAME ON AFTER I GOT STRANDED IN ON COMING TRAFFIC. TOWED TO THE DEALERSHIP WHERE THEY FOUND A COOLANT LEAK, FUEL INJECTOR MALFUNCTION, ETC. AND TOLD ME THE WOBBLE IS A "CHARACTERISTIC" OF THE MODEL AND THEY CANNOT DO ANYTHING ABOUT THE DESIGN OF THE VEHICLE. AS IF THAT'S ACCEPTABLE TO FORCE YOUR CUSTOMER TO DRIVE A WOBBLING, HESITATING BRAND NEW CAR. I AM DUMBFOUNDED WITH HOW THE DEALERSHIPS & CHRYSLER KEEP SWEEPING THIS ISSUE UNDER THE RUG HOPING IT WILL GO AWAY. THEY HAVEN'T FIGURED IT OUT IN TWO YEARS. ITS TIME TO ISSUE RECALLS. WHAT DOES IT TAKE TO GET THEM TO DO SOMETHING? WILL THEY WAIT TIL SOMEONE IS SERIOUSLY INJURED OR KILLED? ALL THEY SEEM TO CARE ABOUT IS MONEY AND NOT ADMITTING THEIR PRODUCT IS A LEMON. TRY NUMBER 3 BETTER FIX THIS.

Mileage: 2,671

I WENT OUT TO START MY CAR AT AROUND 8:40AM ON MAY 28. WHEN I PUSHED THE BUTTON TO START IT, I HEARD A POP FOLLOWED BY SMOKE. I THOUGHT MAYBE SOMETHING WAS UNDER THE CAR SO I BACKED UP THE CAR APPROXIMATELY 2 FEET AND THEN TURNED IT OFF. I WENT INSIDE TO GET MY HUSBAND, HE CAME OUT AND OPENED THE HOOD AND I TRIED TO START IT AGAIN. IT STARTED RIGHT UP BUT THERE IMMEDIATELY WAS SMOKE AND FIRE COMING FROM THE FRONT OF THE CAR ON THE PASSENGER SIDE. I TURNED THE CAR RIGHT OFF AFTER MAYBE 5 OR 6 SECONDS. I HAD A MEETING TO GET TO SO I LEFT IN MY HUSBAND'S CAR. WHEN I GOT TO WORK, A RETIRED FIRE FIGHTER SUGGESTED THAT I CALL THE NORWICH TOWNSHIP FIRE DEPARTMENT. BRIAN BEACH CAME TO INSPECT THE CAR. BECAUSE OF ALL OF THE PLASTIC COVERINGS, IT WAS VERY HARD TO SEE ANYTHING THAT WAS WRONG OTHER THAN MELTED PLASTIC FITTINGS. I HAD THE CAR TOWED (AT MY EXPENSE) TO BYERS ON HAMILTON ROAD. TODAY, I SPOKE WITH THE SERVICE MANAGER, RON BROWN, WHO SAID THAT HE DIDN'T THINK THAT THE CAR CAUGHT ON FIRE. HE FEELS THAT THE TENSIONER BELT BROKE AND THAT IS WHY I SMELLED BURNED RUBBER AND THERE WAS SO MUCH SMOKE. EITHER WAY, THIS IS A BRAND NEW CAR AND SHOULDN'T BE HAVING ANY ISSUES.

Mileage: 3,744

PURCHASED A 2015 JEEP CHEROKEE LATITUDE 4X4 ON 2/28/2015. STARTED HAVING ISSUES WITH THE TRANSMISSION HESITATING AND JERKING INTO GEAR. TOOK IT TO THE DEALERSHIP ON 5/1/2015 AND WAS INFORMED THAT THERE IS A COMPUTER GLITCH THAT THE MANUFACTURER IS AWARE OF, BUT THERE IS NO FIX FOR IT. THEY SAY ITS SAFE TO DRIVE. ON 5/7/2015 I ALMOST GOT T-BONED BECAUSE THE TRANSMISSION WOULDN'T SHIFT PULLING OUT OF A PARKING LOT INTO TRAFFIC. IT FINALLY JERKED INTO GEAR BUT CONTINUED TO JERK AND WOULD NOT GO OVER 25MPH AND MY CHECK ENGINE LIGHT AND ERRORS CAME ON ABOUT THE START/STOP FUNCTION. THE DEALERSHIP TOWED MY CAR AND I AM USING A LOANER. THEY HAVE NO IDEA HOW TO FIX IT. THE 2015 JEEP CHEROKEE'S ARE COMPLETELY UNSAFE TO DRIVE! SPENT OVER $30,000 ON A VEHICLE THAT I CAN'T SAFELY DRIVE.

Mileage: 2,200

I PURCHASED A 2015 CHEROKEE SPORT IN OCTOBER 2014. SINCE THEN I HAVE NOTED SEVERAL RECURRING PROBLEMS. HAVING NEVER OWNED A BRAND NEW I THOUGHT PERHAPS THERE WAS SOME EARLY MILE GROWING PAINS BUT THESE PROBLEMS PERSIST. THE SCREEN MALFUNCTIONS AT WILL; SOMETIME THE REAR CAMERA IS ENGAGED WHEN DRIVING FORWARD, THE SCREEN LOCKS ON THE DISCLOSURE/ACCEPTANCE PAGE. VOICE RECOGNITION/COMMAND HAS NEVER WORKED. UNINTENDED ACCELERATION WHEN AT A COMPLETE STOP (REMINDS ME OF AN UNRULY DOG ON A LEASH TRYING TO LEAP FORWARD). DELAYED ACCELERATION WHEN THE GAS PEDAL IS DEPRESSED CAUSING IT TO SUDDENLY LEAP INTO MOTION RISKING HITTING A CAR IN FRONT OF YOU IN CITY TRAFFIC (I LIVE IN LOS ANGELES ? THIS IS PARTICULARLY CONCERNING) OR A WALL BEHIND YOU (I BACK INTO MY PARKING SPACE). WHEN PARALLEL PARKING OR IN A 3 POINT SCENARIO (D-R-D) THE CAR, ALTHOUGH CLEARLY PLACED IN THE REVERSE THE CAR WILL ROLL FORWARD BEFORE REVERSING. OFTEN PUTTING THE CAR IN REVERSE, WAITING SEVERAL SECONDS (4 TO 5) BEFORE RELEASING THE BREAK WILL DO THE TRICK BUT JUST AS OFTEN, IT MAKES NO DIFFERENCE. GEAR TRANSITIONS ARE SLOPPY. THIS CAR DOES NOT SHIFT IT LUNGES. I'M SURPRISED THE [XXX] THING DOESN'T BITE ALTHOUGH IT TRIES. I THOUGHT THESE WERE MY PET PEEVES BUT IT APPEARS I AM NOT ALONE. I WISH I HAD READ THESE EARLIER COMPLAINTS. I WOULD HAVE RETURNED IT TO POST HASTE. I HATE THIS CAR BUT AM NOT IN THE FINANCIAL POSITION TO BUY ANOTHER. PURCHASED FROM A DEALER 50 MILES AWAY (BEST PRICE) HAS MADE IT DIFFICULT TO TAKE INTO THE DEALERSHIP. I HAVE FINALLY SCHEDULED 2-DAYS OFF FROM WORK TO TAKE IT IN. I WISH I WAS IN THE POSITION TO NOT JUST DROP IT OFF BUT LEAVE IT THERE. IF I HAD THE MONEY I WOULD NOT HESITATE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 360