2016 JEEP CHEROKEE Engine Problems

UNKNOWN: Not had problems since I got it. 66000 miles on it and now it’s losing electrical power at random. I’ll be driving normally, but my dash will go black, all lights go out and the engine will go into neutral. When I let off the throttle and coast, it will come back to life and go back to normal.

Multiple incidents from different shops after oil changes, car continues to leak oil from around filter. Have had to replace the shifter sensor twice within the last 5 years. Regular driver back and forth to work. Drive less than 8k miles a year

Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling in the middle of the road almost causing accidents.

After purchasing the vehicle, I discovered it had an open FCA recall W90 (Tigershark MultiAir oil consumption/emission system repair). The dealer had not completed this recall prior to selling the vehicle. The vehicle was brought in for the W90 recall, and the repair was reportedly completed last week by a certified dealer. I found recall W90 because the car was overheating and stuttering on starts. The Safter Concern is that the coolant loss and erratic idle may indicate internal gasket or head integrity issues due to engine running hotter than it should, potentially leading to overheating or sudden engine failure while driving. This poses a serious safety risk if the engine fails at speed or stalls in traffic. I ask that the NHTSA review whether recall W90 adequately addresses known mechanical and emission defects with the 2.4 L Tigershark MultiAir engine, and ensure affected owners receive a verified repair or extended coverage for ongoing engine and coolant-loss failures.

PTU had to be replaced. Light on, check by a authorized dealer, replaced by my local dealer as the jeep dealer could not get the part in a timely manner. I am aware other Jeeps were recalled but not this jeep. Safety at risk. I need 4 Wheel drive as I am a home health nurse in Colorado and rely on 4WD to get me to my patients.

Head gasket and cylinder head replacement. There are bubbles in my coolant and oil in cylinder #1. No external leaks. I’ve already called a dealer and cited W80 and they said not eligible for the recall to get it fixed

Vehicle is stalling out. While driving down the road any accelaration is fine but when stopped at a stop sign/light and you give the vehicle throttle from a dead stop or rolling stop it will either stall out and die or it will stall, surge, and come back. This is a serious issue as we drive this vehicle on busy road ways and could cause or will cause us to have an accident. I have had it the dealership and they checked the vehicle for any engines codes but none are present so they are not sure why the vehicle is stalling out. This is not a constant problem but a intermittent one where it comes and goes so you never know when it will happen. I am not sure when this first started happening as my wife usually drives the vehicle but I noticed it doing this about 2 months ago when leaving a gas station after getting fuel when I started leaving and I put the vehicle in drive and started to leave and it died on me with the message center telling me to put the vehicle in park to start.

Vibrating issue and missing fire originating from engine. Intake camshaft broken and left cylinder head is damaged and needs replacement. This should not be happening to this car. Cannot drive a faster rate either. There should be a claim out for all these issues.

Subject: Possible Recall Repair Connection to Open Recall U90 Dear NHTSA, I am writing to bring to your attention a concerning issue regarding my 2016 Jeep Cherokee with the 2.4L engine. I have been experiencing chronic coolant loss for approximately two years. After conducting research, I discovered the open recall, Emissions Recall U90, related to the exhaust manifold, and I suspect that my coolant loss may be connected to this defect. On September 4, 2025, I visited a Jeep dealership in Delray, where I was told that a leaking hose was the cause of my coolant loss, and they recommended replacing it to re-evaluate the leak. However, the following day, September 5, 2025, I sought a second opinion from a dealership located at 3701 Northlake Blvd, Lake Park, FL 33403. Unfortunately, during that visit, I was dismissed by Raheem, the service representative, who referred to me as a "clown" and refused to assist me. In light of these experiences, I sought service at Midas later that same day to address my coolant leak issues. I believe this situation warrants your attention, as it may be indicative of a larger problem related to the open recall. Your guidance on how to proceed would be greatly appreciated. Thank you for your attention to this matter.

I have owned my jeep since 2019. Since having my jeep MULTIPLE times I have had the Service shifter light come on. Previously shutting the vehicle off and turning it back on seemed to solve the issue for a little bit until it would come on again. Later down the road my battery died. Upon replacing the battery I didn't seem to notice the issue ever. Now I have another new battery and the light has come on permantely and does not turn off even if I restart the car and as I stated it is a brand new battery. I know there was a recall for this exact issue previously for the year before mine and the year after mine. Something needs to be done about this because i see countless people have this exact same problem.

WHEN AT IDLE AT A STOP SIGN OR STOP LIGHT THE PARKING BRAKE WILL ENGAGE. I HAVE TO PUT MY JEEP IN PARK AND THEN TURN THE JEEP OFF AND BACK ON A FEW TIMES TO DISENGAGE THE PARKING BRAKE. THIS HAS OCCURRED MULTIPLE TIMES.

When coming to a stop the auto stop turned the engine totally off. The car had to be shifted into park to restart the engine using the car's starter button. Afterward a message was displayed that the autostop was not available and to get the autostop serviced. The car was brought to the dealer for service of the full engine shutoff when the car came to a stop issue and the service manager stated they could not duplicate the problem. Since then the car engine totally shutoff 5 times when at a full stop and where the car needed to be placed in park and the start button pushed to restart the car. I now manually shutoff the autostop feature before leaving my house to avoid having the car engine fully shut off. The autostop not available message now displays within 2 minutes of starting the car.

Component: Power Transfer Unit (PTU) [XXX] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions.”2. Contact Jeep (Stellantis) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion.

The car shuts off while driving

I bought this vehicle a month ago and the engine stoped while I was driving 3 or 4 times.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at approximately 35 MPH, the vehicle violently began jerking after releasing the accelerator pedal and depressing the brake pedal. There was an abnormal popping sound coming from the vehicle. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V302000 (Power Train). The contact called the local dealer, who discussed updating the software. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.

Mileage: 84,000

I parked my vehicle at 6pm on February 15th. at 2:45 pm I awoke to a loud explosion outside my bedroom window. There was a very large fire, and it was my car. I was in shock we could only watch from our window as the fire department arrived and put out the fire which was spreading to the carport and mailboxes near my parking spot. It also burned a truck parked next to mine. both cars a total loss. My insurance company sent someone to tow my vehicle, but the tow truck driver refused saying the vehicle was untowable, due to the massive damage. the next day a neighbor informed me that he got the whole incident on video start to finish. 'The video shows my engine igniting while off and had been parked for over 6 hours. In the video you see a small flame start under the hood near the windshield wipers. the flame then grew and grew!!!! until the car was completely engulfed in flames. I also had a full tank of gas!!! Once the fire department arrived and extinguished the fire. the whole thing was melted to the concrete. the engine laying on the ground. A TOTAL LOSS!!!!

The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked and unoccupied at 3 AM, the contact noticed a loud popping sound outside the contact's window. The contact inspected and noticed the vehicle caught on fire. The contact stated the flames were coming from the engine compartment. The contact stated that the fire spread and damaged the vehicle that was parked beside the contact's vehicle owned by the neighbor. The contact stated that the vehicle was parked in a residential apartment parking lot when the fire occurred. The fire department arrived and extinguished the fire. The Police arrived, however, no report has been filed as of yet. There were no injuries sustained. The contact stated that both vehicles were towed to a local tow yard. In addition, both vehicles were condemned to total loss. The origin of the fire was undetermined however video surveillance showed that the fire started from the front area. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

Mileage: 127,000

Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it’s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I’m being told by the dealership that they can’t disengage the start stop feature. This is a safety hazard and I’m concerned it’s going to create engine problems. Apparently it’s a nationwide issue. The start stop feature needs to be recalled and fixed.

On my 2016 jeep Cherokee limited my 4WD needs service along with my shifter popping up every now and then ref needing service … all lights turn red and flash… Code: C14A7 - 97 Ptu motor Obstructed or blocked Google shows recall but when I look it up it shows not on my model.. Why ? Miles :114000 I’m very disappointed.. will not recommend a Jeep again…

Vehicle lost power while in traffic was running weird jerking check engine light came on A! Light came on vehicle wouldn't stay running. Codes read Catalyst system efficiency. Recall u90 issues Recall u67 issues code p0430, p0300,p0175, p0174

The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?

IN EARLY 2022 THE VEHICLE JUST SHUTOFF WHILE I WAS ACTIVELY DRIVING. I COULDNT GET THE CAR TO NEUTRAL ONCE IT SHUT OFF AND HAD TO BE TOWED. BOOSTING DID NOT IMMEDIATELY RESOLVE THE ISSUE. BUT A DAY LATER THE CAR WOULD START AND THEN DRIVE FOR A WHILE AND JUST RANDOMLY SHUTOFF. I HAD BATTERY CHANGED, INCIDENT OCCURED AGAIN AND I HAD TO BE TOWED A COUPLE OF THE TIMES AND JUST DECIDED TO READ UP ON LINE IF ANYONE WAS HAVING SIMILAR ISSUES AND I CAME ACCROSS THIS ARTICLE BUT WHEN I ENTERED MY VIN NUMBER IT WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE ISSUE I AM HAVING IS SIMILAR.

2 WEEKS AGO, I WAS DRIVING MY JEEP AND STOPPED FOR A TRAIN. THE JEEP SUDDENLY CUT OFF. I PUT IT IN PARK AND IT STARTED RIGHT UP. AFTER THE TRAIN PASSED, I DROVE APPROXIMATELY 200 FEET TO THE NEXT STOP SIGN AND IT CUT OFF AGAIN. IT RESTARTED, BUT I HAVEN'T DRIVEN IT FOR ANY DISTANCE SINCE THEN BECAUSE I'M AFRAID IT WILL CUT OFF ON THE HIGHWAY WHILE I'M GOING TO WORK OR ELSEWHERE. ALL MAINTENANCE IS CURRENT AND FLUIDS ARE CORRECT.

I own a 2016 Jeep Cherokee, and I’ve experienced significant engine issues that seem to be a common problem among other owners. The vehicle initially developed a ticking noise, which I was told was due to an oil change issue (first too little oil, then too much). The problem escalated quickly—leading to misfiring, bucking, excessive fuel consumption, and eventually a complete loss of power. After consulting multiple auto shops, the root cause was identified as premature failure of the lifters, rocker arms, and camshaft. I’ve been informed that all 24 lifters and rocker arms need replacement. The cost for repairs is quoted at $4,200, which is financially burdensome. Through my research, I’ve learned this is a recurring issue for Jeep owners and have even found references to class action lawsuits for similar problems. This indicates that the issue may be widespread and systemic. I urge the NHTSA to investigate these complaints to determine whether this failure meets the criteria for a recall. Many Jeep owners, including myself, would benefit from a recall or repair cost reimbursement due to the significant financial and safety impacts of this issue.

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving on the highway at approximately 55 MPH, the vehicle suddenly began to decelerate. The transmission service and check engine warning lights were illuminated. The contact stated that as she was making her way to the side of the road, a vehicle from behind almost crashed into the rear. The contact was able to park the vehicle on the side of the road and have it restarted. Upon restarting the vehicle the contact was able to continue driving however the contact stated that the acceleration was reduced to approximately 30 MPH. The vehicle was not taken to a local dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 111,000.

Mileage: 111,000

The Vehicle stops abruptly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

While driving the vehicle I encounter a loss of driving power, then the check engine light comes on and the service 4 wheel drive indicator comes on. The loss of power while I'm driving creates an unsafe condition because i am driving on the highway among other vehicles when this occurs. This happens to me at least once per day while i am driving and on one particular day it occurred six times. The problem has not been reproduced or inspected.

Jeep completely shut down while driving and cars behind me almost crashed all lights came on would not shift back into gear very scary had to call tow truck. This is the second time .

My car is subject to the U90 recall, but Jeep is not responding. When I contact any Jeep dealer, they tell me to wait and don't respond for months again and again. When I contact Jeep customer service, they don't respond at all. I think they are ignoring the recall because it will not benefit them and waiting for me to abandon the car. They should be required to take recalls seriously. I believe the NHTSA is supervising the recall by the company so I will share this issue with you and hopefully the problem will be resolved.

“Service Shifter” warning message comes on screen randomly and repeatedly. And my shifter lights all illuminate. I had the dealership replace the whole shifter and harness in Oct 2022 and the problem has started to recur now in May 2024.

My 2016 Jeep Cherokee has an open recall on catalytic converter. Chrysler sent notice the vehicle can catch fire. I been waiting since before 10/23. Per dealshipMarty Cancila I’m number 170. Chrysler is send 2 parts per week to dealership. It going to be 85 months for repair. I fearful for my life and need assistance. This unacceptable. Chrysler has to be held accountable.

While driving on highway when I try to pick up speed motor starts to shakes engine light flashes and runs sluggish like it wants to shut off but once the speed decreases engine light go out. I had taking it to the dealer prior and complained about engine noises and shaking and they could find the issue. I think this need repaired or replaced because of the danger while driving can cost me or someones life.

While driving engine suddenly turns off. After getting vehicle to side of road and placing in park, car will start again. This has happened several times. Battery, oil levels checked and there is no engine code that shows up on OBD II reader. Very Dangerous!

The contact owns a 2016 Jeep Cherokee. The contact stated while driving at an undisclosed speed, she heard an abnormal ticking sound emanating from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle needed an oil change. The vehicle was repaired, but the failure reoccurred, after which the check engine warning light illuminated. The vehicle was taken back to an independent mechanic, who diagnosed failures with the lifters and cam shaft, resulting in a misfire in cylinder #5. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

While driving the vehicle engine shuts off or goes neutral and I am unable to keep driving. A message pops up on the dash that says “Shift to P and then shift to desired gear.” Car does not drive after doing this. I have to restart engine twice, both times the engine is delayed to start making a loud running noise. This has happened multiple times while driving all while my young children were in the car on busy roads. I have been lucky not to have been in a major accident yet. I have taken my car into the shop multiple times but they do not know how to fix this. I’ve reported it to the local dealer, they are no help either. New battery, all fluids full, full tank, no warning before the car shuts off while driving. I’ve seen hundreds of posts from drivers of the same make and model have the same issue. I’m appalled there is no recall. This can be very fatal if not addressed.

I had no warnings at all, had driven the vehicle just an hour prior, I go to get in vehicle and start it, I put the gear in drive and the dash board lights up saying service transmission, service brakes, "D" on dashboard blinking, engine light on, when I try and drive forward the vehicle does not move and says to put the car in "P" at "0" mph, when I did that the car starts to roll. The emergency break light is also lit up on dash board and unable to turn it on or off pressing button. I have to turn vehicle completely off to stop it from rolling. When pressing on brake the brake is completely locked up and unable to push it down. The 4WD light is also lit up on dashboard. It also made a loud bang jolt when put in Drive or Reverse. Then put in Park and begins to roll. My safety and others safety is put at risk because of no warning signs of having issues then unable to stop the vehicle from rolling could have caused my vehicle to roll into another car, home or even a person walking by. I am unable to leave my home or drive. I see online this has happened to thousand of other people even when there car was new and they were driving. This could've been so dangerous if I were on the road driving when it happened. Now I am stuck and cannot leave my home. I have had battery disconnected and reconnected and nothing helped. This appears to be an ongoing issue with this vehicle and needs to be recalled and fixed. I had no warning lamps, messages or other symptoms prior to this happening. A/C went out on this vehicle at only 20k miles, had the whole thing replaced. Then started intermittently working on and off. Summer 2023 Had last recall fixed end of 2022 when engine light came on, dealership said it was an engine thermostat that dealership fixed under extended warranty and said they also did a recall fix.

No accident but my Jeep Cherokee has a gushing leak - Oil Housing Filter is leaking oil straight into my engine - Auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847.70 - higher $800's to fix this. It is shown that there have been past recalls on other jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 MPH

Car losses power while driving, it will turn off. Shift to P and select gear comes up. It also has 4 different recalls that doesn't allow me to register but when contacted dealership they informed me that they didn't had parts for it, they didn't know when the were going to get them because it's in back order, to keep checking at the end of each month to see if the get any. This is not acceptable, as it's not the owners fault. I don't have a drivable car, don't know when it's going to get fix but I still have to make my car payment.

Engine light came on oil light came on. Had it checked..oil is leaking from the housing directly onto the engine could cause fire.

The contact owns a 2016 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power. Additionally, while the vehicle was turned off, the contact received notifications that the vehicle was losing power. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 88,193.

Mileage: 88,193

While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.

The vehicle constantly loses power no matter the repairs I’ve came to notice it starts this during winter season

I was driving my car and as I was driving my car shut off and would not turn back on. Right before it powered down it said a message that said service shifter and all the lights to the shifter were lit up (P,R,D,N) I was reading that the shifter should last as long as your car does and this is a big safety issue

The following happens approximately 2-3 times per month for the last 2 years: While accelerating, my vehicle jerks/stalls. Vehicle has not completely died but there is hesitation when resuming driving. I have taken it to Malless Automotive here in Indianapolis in June 2022 and December 2023. Technicians could not determine cause. Vehicle did not jerk/stall during test drives by technicians. No warning lights occur prior to incidents.

One the oil cooler unit failed leaking oil on to hot engine could possibly start a fire Two the rear differential cracked leaking fluid could possibly lock rear wheels at speed

Light engine on but off plus wires ? Also issue wires all of engine or other keep flasher off and on also issue tires I bought 4 tires and blade brake issue after bought dealership I have told but they rip off but issue not safety hard to explain English also feel hot in car without heat and gas fill but not show plus hot inside ..

Heater line snapped at the neck of male fitting.

Complete loss of power while driving.

Car hesitation to accelerate and jerks when driving from a start . Took it to the dealer and they couldn’t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

Since inception of purchasing the vehicle in January 2019, I have experienced a sudden jolt, banging sound/feeling. In the beginning the issue was subtle. In addition, I have felt a sudden loss of speed. It should be noted I did not seek any service at this time. As a side note, sometime in 2020/2021 i received a letter of a recall for fault PTU however this was for another jeep i owned no longer in my possession. This prompted me to call mopar to see if my current vin was possibly on that first recall of jeeps however i was advised it was not even though i had experienced the same issues described. Fast forward to as of recently august 2023, I received a recall letter with this current vin and proceeded to the nearest dealership for repair. I was advised the repair was a software update. As I was leaving the dealership after the update, I felt the loss of power, jolt and grinding when turning to backup with the service 4wd illuminated. I reparked and walked back inside the dealership when I was advised the repair was only a software update. In addition, I was advised a diagnostic test could be done for $175. I was advised to wait a couple of key cycles to see if the issues corrects itself. The software update has since not corrected itself and I feel as though I am at risk of an accident. This issue is getting worse with my vehicle and is a safety concern. I feel as though I am being penalized for faulty PTU which is on the manufacturer for costs to assure correction/repairs made. Thank you your time in reading this.

The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

For months now I keep having something wrong not sure whats wrong either it’s engine, powertrain. It keeps doing different stuff. First it’s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won’t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn’t move almost like it was stuck in gear. I’ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn’t go down when i was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc i am worried it’s gonna cause me get hit. This been going on for couple years and i am about ready to trade my Jeep in for different dealer

I was driving mid day today and I noticed my display on the dash had gone dim as if the headlights had turned on and the dash lights dimmed expecting it to be dark inside. I then got a ding about the auto shutoff when stopped feature not working (this has been dinging for a few years and hasn’t worked since shortly after I got the vehicle in 2018, however it’s been working the last few weeks). I was pulling into a grocery store looking for a spot when all of a sudden the car died. I lost brakes and power steering but luckily was going slow. I turned off the key, put it in park, and it turned right back on. I pulled into a spot and then noticed the engine light on. I’ve read countless forums about this exact issue. Other owners have experienced this since their Jeep was brand new. I’ve had this for 5 years without issues until lately. Prior to the is event, my car was experiencing the same issue with the display dimming. A week prior to the stall today, I was driving around 70 mph when the dash dimmed and I think went completely dark for a bit. I got a ding about the auto shutoff and another stating that 4wd was not available. I tried to turn my headlights on and off but there was nothing. I didn’t have any blinkers either. I pulled over, turned it off and back on and all was fine the rest of the hour-long drive home. I am extremely concerned about it stalling, especially if I’m turning in front of traffic at an intersection. This is not uncommon and other owners are concerned for their safety as well.

Engine and drive bad engine but just bought less 7 month ago

I’ve been doing my research and the same issue my car is having many keeps have also had. On highways our card will go limp and stall out. The engine light will come on and the four wheel drive will become not functional. This is a severe issue in winter. As well as the lack of control on highways. I was driving on the highway going 65 up a hill my car engine light went on i lost all acceleration had to coast to the shoulder. When this happened i turned my car off and back on I couldn’t accelerate up the hill and stayed rolling back it took 45 minutes being shut for me to get out of limp mode. It does it to me every single time I leave my house now. The scanner will not show what’s wrong I’ve put 100s of dollars into my jeep trying to fix the issue and it’s still the same. This is a sever issue for winter and highway driving. It also feels like the wheel gets hard to turn when this happens. It also sounds like the engine is shaking badly or thumping.

Sometimes when I mash the gas pedal to pull out from a stop it hesitates and doesn't move, then is sluggish when it does. This has happened often. It's dangerous.

My Vehicle shuts down once a day, every morning after about a couple minutes of driving. The engine shuts off, the dash notifies me to "Shift vehicle into park then desired gear" but with my engine off, I have to restart my car as well. My car won't restart unless I try over and over and hold the key while turning the ignition. Occasionally I get a "Service Shifter" notification on my dash but no lights or notifications besides that. I've been to one Jeep dealership service department so far and they were not able to locate the cause.

Start stop system is malfunctioning. It will go off that it is malfunctioning after I go down the hill or up the hill sometimes if it’s wet out it’ll just go off but it’s not working and the other problem I’m having is the engine oil coolant housing. cracked. I noticed A bad smell of oil, then when I parked and came out of the store a bunch of oil under my car and further inspecting with my brother who was a mechanic, but retired said it is the oil engine coolant housing. He doesn’t understand why they put plastic for that type of part. both of these problems started in January 2023

For last yr i keep having car want stall did recall on it. Helped for bit, then it’s always wanting stick between 2/3 when trying change gears. On different recall it fixed for bit the temp on transmission bouncing back forth a lot in temps. I have recorded video to show it. Now my engine light is on for P0441 code with power train possible evap leak. It just keeps being one problem after another like it’s not wanting to get gas to it what seems like. It’s all happened over last year and engine light came on Sat

This car has had reoccurring issues related to the engine, ignition module and starter. It breaks down every few weeks. It has left me broken down and stranded on freeways, city roads and most recently on the side of a hill. When the key is inserted, it will not turn over completely and even after the key is removed the engine continues to make clicking sounds as if it is still trying to turn over and it smokes from underneath the hood. There were no warning indications. It has been taken to the dealer numerous times for the same issue but they do not find a problem and return it back to me just for it to occur again. Or the dealership will say they've fixed it but nothing has actually been done to the car. The dealership continues to be negligent. After the most recent occurence of the car leaving me stuck on the side of a hill and smoking, it was brought to the dealership August 2021 and still remains there as they continue to give me false hop in repairs. I have now not that vehicle in my possession for 6 months.

Engine oil cooler failure, had to be replaced. Known issue per 3 techs. Leaks oil onto engine and exhaust. No warning, just the smoke and smell of burning oil. Occurred at 73,200 miles more or less.

The component that needed replacement was the PTU (Power Transfer Unit). My Service 4WD drive light began going on so I brought it to my mechanic who told me there was a recall associated with this diagnostic code and to bring it to Jeep dealership. I then brought to dealership, was charged $160.00 and told that the recall was not for my particular VIN number and the cost of the repair was $3,000. When I googled this issue, there were all of the same warning lights, and all told that the PTU had failed. I fond it hard to believe that this same unit is faulty in the same year, make and model but only in specific cars? Isn't it the same part? I had to save up for the repair as it was costly. I was told that the car was drive-able. I was then driving with my daughter in the car and the car stopped accelerating and warning lights came on. I had to coast into a parking lot and the dashboard flashed to put the car in park. I put it in park and then car still would not accelerate. I called Jeep Customer Service to try and discuss this matter, as I could not afford the repair but need my vehicle for my job. They told me there was nothing they could do and there was no recall on my vehicle. The problem has been repaired by an independant service center on 2/8/23 for $1430.00 I have been a loyal Jeep customer for over 20 years and was very disheartened by this latest issue and how it was handled.

Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. I was told it’s a jeep thing. The engine roars to like like it’s fighting to start. A fan sound will go on and off non stop effecting the power and rpm’s. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering

Car randomly looses all power. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. 84k mi

The contact owns a 2016 Jeep Cherokee. The contact stated that upon having the vehicle inspected, the contact was informed by the technician that there was a crack in the oil engine housing and needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that both were aware of the failure, but no further assistance was provided. The failure mileage was 140,000. The VIN was not available.

Mileage: 140,000

My 2016 jeep Cherokee Limited which has the 2.4 L Tiger Shark engine is failing miserably. There is a extremely obvious ring around the entirety of the engine block. The manifold gasket has failed. The head gasket has never been removed by myself or by a jeep dealership who had my authority to do so. The indicator lights on my vehicle still have not illuminated other than alerting in me I had a faulty water pump which had to be replaced at 75k miles. The OEM thermostat is plastic. Not metal as it should be considering the elevated temp produced by 2.4 L Tiger Shark engine. That engine has destroyed the gasket. The damage started at the right hand side”opposite of oil opening” about the middle of the gasket head. My vehicle was serviced by jeep multiple times at Napleton’s JDR in West Palm Beach and the Jeep dealership in Greenwood Indiana. No one brought to my attention that I should have them investigate that. Instead alerted me to my windshield wipers needing to be replaced, Mind you a had done that the month prior from the same dealership. I question now why the engine was so very deeply cleaned when I purchased it and they even cleaned it twice in the days between me seeing and picking up the vehicle. They are aware of this. They were doing the oil changes. I asked how the oil was they always just said a bit low and never mentioned it unless asked. My next statement will be the now knocking pinging pistons. Mind you this Tiger Shark engine lifters/pistions are put in motion by OIL PRESSURE. Strangely the same problem Tiger Shark 2.4L is known for. No wonder so many people complain of there cars becoming immobilized when oil is beyond low. This is a very expensive fix. They knew it. Jeep would bankrupt if they had to either fix every single 2,4 L Tiger Shark engine and likely the multi air flow ones also. When I’m truth they should be totally replaced a blow head gasket and full engine tear down to replace lifters, head gasket+seal piston rings, spark plugs…

When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. This cay be caused on a daily bases

Drove car a few minutes and while accelerating the vehicle slowly stopped and all the electrical warning signals went off simultaneously. I was able to push down on the gas pedal, but my car would not accelerate, nor did it sound like engine was running. Car would not power off, but would not move in reverse or drive. Every possible vehicle warning light flashed on the dash, all 5 lights lit up on the gear shifter at the same time, and the windshield wipers turned on even though they were turned off. I have a video of this. Power locks would not lock or unlock car. Power windows would not roll up or down. My media screen flashed an error message. State patrol and our local police department had stop traffic to safely move my car off the roadway to a safe location. My car was towed and the battery had to be disconnected, so vehicle would power off.

1. UNKNOWN component/system failure. It is available for inspection on request. 2. My vehicle will randomly flash an error message while driving "Shift to park and then select desired gear." As this error message is displayed, the engine stops while driving. The car is seemingly forced into neutral. Sometimes it will start again immediately. Sometimes it takes several minutes. It happens completely randomly. It is incredibly dangerous, especially when driving on the highway. I have been lucky that no one has crashed into me yet. 3. I have not had my own vehicle checked for this issues as I am not confident that the solution will be found. I have found hundreds of other Jeep owners (various years/models) in online forums complaining about the same issue. The dealerships and service centers have not been able to find a fix, or even identify what the problem is. 4. No 5. Warning message reads something like: "Shift to park and then select desired gear." This has been appearing randomly while driving. This is an obvious issue with the Jeeps that I am certain Chrysler must be aware of. I have spent a lot of money on this car, and I am terrified to drive my young children to daycare. I am terrified to drive to work. I need this issue investigated, and I need a resolution. Hundreds, if not thousands, of Jeep owners need a resolution.

Excessive oil consumption causing hesitation and stalls in traffic. Consumption is approximately 1.5qt. per 1000 mies

The "Service Shifter" warning came on and the transmission started slipping. If the transmission goes out while myself or kids are on the highway it not only could endanger us, but others as well. I have had this looked at by an independent shop and all it says that there is a bulletin on it.

This Jeep has stalled while on the road several times, more than once almost causing an accident. I have finally figured out that the engine uses more oil than a normal engine should, it does not inform the driver of low oil, and shuts off once the oil is below a certain point. This vehicle is extremely dangerous to be on any road and likely already caused numerous accidents. Please do something!!!!!

All of a sudden you are driving and the vehicle wants to shut off like it's getting gas got cut off and it will Buck back and forth like a transmission issue Then all of a Sudden it kicked back in and you continue to drive as Normal but if you're at a stop and you go to take off it could be very dangerous if it stalls out on you

Car will slow down, steering wheel will lock, and message "Shift to P then Shift to desired gear" will pop up. Car will take a minute to start up again and problem reoccurs.

I was driving home doing 65/70 when my dash lights came on, all of the shifter lights came on, and a service light started beeping to service the shifter. Leaving me stranded without a car. $600 for the parts plus labor and fees, I was able to get a new shifter replaced, and I am hoping this never happens again!

I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.

i was driving my son to school one day about 2 months ago maybe longer and all of a sudden out of no where the car shuts off saying low oil pressure. i changed out the sensor. thinking that would fix the problem. well that sure isnt the case. i burn a quart of oil 3rd or 4rh day of the week evey week taken it in no can find the problem. now i see there a recall say needs a pcm up date. maybe it it fix the problem. probaly not. i think jeep really needs to go over the jeep engines with a pick and comb and find these problems its scary drivong i am so affraid iam am going to be an a realy bad accident one day. my car always shutting off while driving iys not fun. its even worse when i jqve my child in the back seat and is helpless because he straped up in a car seat. part 2 if i fill my jeep up.with a full tank of gas it stalls and shuts of in the middle of traffic driving. or sitting at a stop light this happens every time i full my car up si no i dont fill it up because it like to shut off. so it getting to the point i want to set it of fire and roll it down a hill!! (kidding i would never do that!!)

4wheel drive light came on. Said it was a power transfer unit problem. It has been recalled but doesn’t show for my car. It will cost me o ver $2000 and it has been recalled. I need help to have this repair covered.

Vehicle has slowly been loosing power since I purchased it in 2018, but over the past 2 months it's sluggish and when I press the accelerator, it hesitates then takes off and the tachometer gets stuck until I let off the gas then push the accelerator again. Also when I'm in stop and go traffic, when I accelerate, it starts jerking and feel like the engine is going to die, but if I give it a little more gas, it stops, until I have to come to a stop again. It's unsettling to hear the engine race the way it does. I feel it's a safety issue because the way it jerks when I'm trying to get the tachometer to stop racing. There's been no warning lights and nothing has been confirmed by the dealership, however, I recently received a recall notice and have contacted the dealer for an appointment. I'm waiting on a return call but don't know what the recall is related to.

*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this SERVICE SHIFTER popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 25 MPH, the vehicle inadvertently stalled. The check engine warning light was illuminated. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that the power transfer unit had failed and needed to be replaced. The manufacturer was made aware of the failure and advised the contact that they could not assist because the VIN was not included in NHTSA Campaign Number: 20V343000 (Power Train). The manufacturer also referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2016 Jeep Cherokee. The contact stated that the vehicle would shut off while driving at various speeds without warning. The contact also stated that the vehicle would start up and shut off independently without warning. Additionally, while driving at 60 MPH, the vehicle began to shake uncontrollably without warning as the contact lost control of the vehicle. The contact was able to pull over and shut off the vehicle. After multiple attempts, the contact was able to restart the vehicle and resume normal driving. The contact had taken the vehicle to a dealer and an independent mechanic and both were unable to diagnose the failure since no warning lights had appeared on the instrument panel. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 55,000.

Mileage: 55,000

shifter park.. car cuts off when car is idle.

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 70 mph, the vehicle decelerated to 45 mph independently. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where the TCM software was reset. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 58,215.

Mileage: 58,215

I was at the store came out started my jeep sat there for a minute put my jeep in drive pressed the gas pulled forward out of the parking spot when my jeep stopped my dash said put in park then select gear well i was in the middle of the lane and i couldn’t press the brake or turn my wheel there was a car coming down the lane and my jeep was just sitting there not able to turn back on. finally i was able to get my jeep to turn back on and i put it in reverse and left it in the parking lot if I were to drive home and that happened there could’ve been a major accident! I’m so grateful I was not on the interstate!

I was driving on the interstate, I just got past 55 miles per hour and my “service transmission soon” notification came on. I was able to get off the interstate. After that, the vehicle completely stalled out. I put it in park and then back in drive and I was able to get home. If the vehicle would have stalled on the interstate it would have been horrible.

ONLY 60K ON MY JEEP CHEROKEE AND SHIFTER LIGHT COMES ON. THIS REMAINED ON THE 21 MILES TO MY JOB.

Mileage: 60,000

THE SHIFTER LIGHT CAME ON ON 04/01/2021. IT REMAINED ON THE ENTIRE TRIP HOME FROM MY SCHOOL OF EMPLOYMENT. I NOTED THIS IS A POPULAR PROBLEM WITH THIS MODEL. PREVIOUSLY, I HAD VERY SCARY PROBLEMS WITH ACCELERATION SEVERAL TIMES AND THIS IS DOCUMENTED IN AN ONGOING SUIT THAT HAS NOT BEEN RESOLVED.

Mileage: 68,000

2016 JEEP CHEROKEE SPORT WITH ONLY 11850 MILES BEGAN JERKING AND STALLING WHILE DRIVING SLOWLY... FINALLY IT STALLED COMPLETELY AND THE LOW OIL INDICATOR SHOWED. I THEN DISCOVERED THE 2.4L TIGERSHARK ENGINE WAS DOWN OVER 2 QTS. THERE WAS NO PRIOR LOW OIL INDICATION. I IMMEDIATELY CHANGED THE OIL AND FILTER FOR THE THIRD TIME SINCE 2016 WHEN NEW. THE VEHICLE STOPPED ON A COUNTY ROAD.

Mileage: 11,850

MY JEEP WAS LOOKED AT UNDER THE W20 RECALL, IT FIXED THE CHECK ENGINE LIGHT, BUT LATER CAME BACK UP. I'M NOT SURE IF THE RECALL WAS PART OF THE CHECK ENGINE LIGHT, BUT I'VE TRIED TO RESET IT, AND THAT IS NOT WORKING. I DON'T FEEL THE CHECK ENGINE LIGHT WAS FIXED. IS THERE ANYTHING YOU CAN DO? SHOULD I BRING MY JEEP TO A JEEP DEALER??

TRANSMISSION JERKS. PARKING BRAKE COMES ON AUTOMATICALLY

Mileage: 43,492

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING FOR APPROXIMATELY 5 MILES BETWEEN 35-40 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE MADE AN AUDIBLE DINGING SOUND WITH A MESSAGE DISPLAYED TO TURN-OFF THE VEHICLE. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT AFTER APPROXIMATELY 20-30 MINUTES THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

CAR SHUT OFF WITHOUT ANY WARNING WHILE PULLING INTO PARKING LOT AND MAKING RIGHT TURN.

Mileage: 50,000

IN MOTION ON A CITY STREET GOING 35 MPH THE ENGINE SHUTS OFF; STEERING AND BRAKING BECOME DISABLED AND CAR COSTS INTO TRAFFIC. NO WARNING LIGHTS OR DASH BOARD SYMBOLS TURNED EVER ON. VEHICLE HAS TO BE TOWED TO A SHOP TO HAVE THE OIL CHANGED/REPLACED AFTER ONLY 200 MILES SINCE LAST OIL CHANGE. ENGINE BURNS OIL (NOT LEAKING) AT A HIGH RATE. OIL NEEDS TO BE CHECKED WEEKLY AND REPLACED ON A 2-3 MONTH SCHEDULE. ONLY 35,000 MILES ON THE CAR.

Mileage: 35,000

VEHICLE WAS DRIVING ON THE HIGH WAY, 70MPH, FOR 20 MINS, EXITED THE HIGHWAY TO 40 MPH AND ENGINE BEGAN MAKING A RATTLING SOUND, SHAKING, BACKFIRING, AND ACCELERATION BECAME DIFFICULT, LOSS OF HORSE POWER. DROVE TO NEAREST PARKING LOT. CONTINUES TO MISFIRE WHILE IN NEUTRAL AND AT IDLE. TURNED OFF THE ENGINE FOR 5 MINS. RESTARTED THE CAR AND THE ENGINE LIGHT CAME ON. CAR CONTINUED TO MAKE NOISES, BACK FIRE AND IDLE POORLY. TOWED TO A SHOP. CODES WERE IDENTIFIED IN CYLINDER #3 SPARK PLUGS WERE CHECKED TO BE FINE, COILS WERE CHECKED TO BE FINE, AND CYLINDER #3 CONTINUED TO SO ERROR CODES. CAR WAS LEFT TO HAVE FUEL PUMP INJECTOR CHECKED. THE FUEL INJECTOR WAS NOT AFFECTED. CYLINDER #3 WAS FOUND TO HAVE NO PRESSURE AND NOT OPERATING. THE VEHICLE HAS BEEN "BURNING" OIL, AND NEEDED TO HAVE OIL CHECKED ON A WEEKLY BASIS, OIL CHANGED ON A BY MONTHLY SCHEDULE AND IF IT WAS EVER CLOSE TO MEASURING LOW ON THE DIPSTICK THE AUTOMATIC ENGINE SHUTDOWN WOULD DISABLE THE VEHICLE WHILE IT WAS IN MOTION. THE CAR IS UNDRIVEABLE AND NOW THE FEAR IS THAT THE "BURNING" OF THE OIL HAS DAMAGED THE ENGINE CYLINDER BEYOND REPAIR. WE'VE BEEN ADVISED TO REPLACE THE ENGINE FOR A COST OF $12,500 AT ONLY 35,000 MILES.

Mileage: 35,500

CAR SHUTS OFF MID-DRIVE / MID-TURN WHILE IN MOTION WITHOUT WARNING. NO LIGHTS ARE ILLUMINATED IN THE DASH CLUSTER AFTER OR DURING. NO EXPLANATION WHY.

Mileage: 86,295

VEHICLE WAS IN MOTION AT ABOUT 25-30 MPH WHEN THE VEHICLE SHUT OFF COMPLETELY, ENGINE WAS NOT GOING AND POWER STEERING, BRAKES, AND ALL ELECTRONICS WOULD NOT WORK UNTIL THE CAR COASTED INTO A PARKING LOT. THE CAR WAS PUT IN PARK AND THEN TURNED BACK ON AS NORMAL. INCIDENT HAS HAPPENED FOUR TIMES NOW AT SPEEDS OF 45MPH , 20MPH, 25MPH, AND 10MPH.

Mileage: 51,890

GEAR SHIFT ERROR LIGHTS! WHILE DRIVING ALL THE SERVICE SHIFTER LIGHTS CAME ON. PULLED OVER TO SHUT OFF THE CAR AND THE LIGHTS WENT OFF. WHEN I PICKED UP TO SPEED THE LIGHTS CAME BACK. THE CAR SHUTS OFF WHEN TURNING AND STARTED JERKING WITH TAKE OFF. ONCE THE POWER SHUTS OFF THE CAR DIDN'T WANT TO START AND TURNED OVER UNTIL IT CAUGHT ON. I DRIVE AROUND A LARGE CITY WITH LOTS OF HIGHWAYS FOR A LIVING AND I AM AFRAID THE CAR MAY LOSS POWER IN TRAFFIC! THIS ISSUE HAS BEEN HAPPENING SINCE SUMMER 2020

Mileage: 89,000

ENGINE CUTS OUT WITH NO WARNING WHEN VEHICLE IN MOTION. IMMEDIATE LOSS OF STEERING, BREAKING, AND POWER. VEHICLE WAS TRAVELLING AT 10-15 MPH FOLLOWING ROAD TO THE RIGHT ON A RISE. IMMEDIATE RISK OF COLLISION FROM FOLLOWING CARS.

Mileage: 57,000

ENGINE SHUTS OFF WITH NO WARNING! APPARENTLY WHEN OIL IS LOW, ENGINE IS BUILT TO SHUT OFF AS A SAFETY FEATURE! NO OIL LIGHT INDICATOR COMES ON. THIS HAPPENS IN THE MIDDLE OF DRIVING VEHICLE WITH NO WARNING. CHECKED THE FORUMS ONLINE AND MANY PEOPLE COMPLAINING OF SAME ISSUE. THESE VEHICLES (MINE INCLUDED) ARE BURNING OIL LIKE CRAZY! ISSUE HAS BEEN OCCURRING SINCE VEHICLE HAD 60K MILES ON IT. WILL BURN THROUGH 5 QUARTS OF OIL IN 3K MILES OR LESS AND THEN VEHICLE WILL SHUT OFF BECAUSE OF NO OIL!

Mileage: 60,000

EIGHT TIMES NOW MY 2016 JEEP CHEROKEE WILL JUST QUIT. DEALERSHIP KEEPS MAKING ME CHECK MY OIL MYSELF. I AM 3000 MILES BEFORE A SCHEDULED OIL CHANGE AND THE VEHICLE HAS JUST STOPPED RUNNING WHILE DRIVING 50 MPH AGAIN. THIS IS VERY DANGEROUS . I LIVE IN A RURAL AREA WHERE THE SPEED LIMIT IS 55 ON ALMOST ALL ROADS. I WAS ALMOST HIT BY A SEMI WAITING FOR A TOW. I GOT HOME AND AGAIN MY OIL IS LOW. MY CAR IS NOT LEAKING OIL. AGAIN I WILL HAVE TO TOW TO DEALER FOR THEM TO PUT OIL IN AND DO NOTHING TO FIX THIS OIL CONSUMPTION PROBLEM. THE VEHICLE IS IN FULL MOTION. DASHBOARD GIVES A WARNING TO PUT CAR IN GEAR WHILE DRIVING. WHEN IT IS IN GEAR

Mileage: 90,000

VEHICLE ENGAGES EMERGENCY BREAK AND SERVICE TRANSMISSION WHILE IN MOTION'REDUCING THE SPEED TO 0. IT FORCES A RESTART AND ONCE THE RESTART IS DONE VEHICLE WILL MAKE ABRUPT SOUNDS WHILE SHIFTING GEARS. STEERING WILL BECOME STIFF AND VEHICLE WILL DO THIS ON REGULAR STREET ROAD OR HIGHWAY MAKING IT DANGEROUS. ONCE VEHICLE IS RESTARTED A FEW TIMES SENSORS CLEAR OUT. IT'S BECOME UNSAFE TO DRIVE.

Mileage: 93,800

CAR SHUT DOWN IN MIDDLE OF ROAD, HAPPENED FEW MORE TIMES, CAR IS CONSUMING GAS IN LESS THEN 700 MILES, MECH SAYS ITS A ENGINE ISSUE, I HAVE TO REFILE EVERY FEW DAYS, CAR IS STRUGGLING TO MOVE, I FEAR SHUT DOWN AGAIN IF I DO NOT FILL IN A DANGEROUS LOCATION

Mileage: 65,001

VEHICLE STALL WHILE PARKED OR DURING MID TURN. VEHICLE WOULD ALSO HAVE SOME SORT OF OVERHEATING WHICH CAUSES ENGINE LIGHT TO COME ONE AND VEHICLE STARTS TO LOSE POWER CAUSING LIGHTS TO HAVE A SHORT FLICKER. ALL ISSUE HAPPEN DURING MOTION AND WHILE PARKED.

Mileage: 148,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART HOWEVER, THERE WAS A DELAY AND AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYS AUTO CENTER (1618 N ROOSEVELT BLVD, KEY WEST, FL 33040) WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

THE JEEP HAS 36.4K MILES. WHEN I DRIVE THE CAR IS OVERHEATING AND SHOOTS ALL THE WAY HOT INTO THE RED AND THEN COOLS DOWN, THEN GOES UP AGAIN. IT HAPPENED 4 TIMES IN 15 MIN. WE FILLED IT WITH ANTIFREEZE. THERE IS NO LEAK. THE DEALER COULDN'T FIND A PROBLEM BUT MY MECHANIC SAYS IT'S AN ENGINE DEFECT THAT CHRYSLER NEEDS TO FIX. IT ALSO HAS A CYLINDER MISFIRE THAT I HAVE HAD TO HAVE FIXED BY CHRYSLER TWICE IN SEPTEMBER AND DECEMBER BECAUSE IT CHUGS WHEN I START THE CAR AND AT STOP LIGHTS. THE CHECK ENGINE LIGHT COMES ON. THEY SAY IT'S BAD SPARK PLUGS. I ONLY DRIVE ABOUT 14 MILES A DAY.

Mileage: 36,399

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO BLUE RIBBON CHEVROLET BUICK GMC INC (1701 S KERR BLVD, SALLISAW, OK 74955, (918) 416-4590) AND THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND AS A FEATURE OF THE VEHICLE, THE VEHICLE STALLED DUE TO LOW OIL LEVEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS PERFORMED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

ON NUMEROUS OCCASIONS, MY 2016 JEEP CHEROKEE SHUT DOWN MID TURN OR WHILE DRIVING. ON MANY TURNS, IT DIES AS I COMPLETE THE TURN. I AM WRITING THIS COMPLAINT BECAUSE ON MY WAY TO WORK, MY JEEP'S ENGINE SHUT OFF IN THE MIDDLE OF THE TURN ON A CITY STREET IN MORNING TRAFFIC. THIS HAS HAPPENED BEFORE. MY JEEP DEALER SAID HE HAS SEEN THIS HAPPEN TO "10-11 CHRYSLER/JEEP/DODGE/RAM VEHICLES". HIS SUGGESTIONS WAS "TO GET AN OIL CHANGE" AND IT WILL FIX IT. I WENT TO GET AN OIL CHANGE MY CAR ENGINE SHUT OFF IN THE MIDDLE OF THE BUSIEST STREET IN THE CITY DURING LUNCH TRAFFIC. THIS HAS HAPPENED 5-7 TIMES THIS YEAR. I CANNOT BELIEVE THIS HAS NOT BEEN ADDRESSED. THIS IS LIFE THREATENING. I IMAGINE THIS IS HAPPENING ON THE HIGHWAY AND FREE WAY WITH OTHER CUSTOMERS. CARS WERE SWERVING TO AVOID A COLLISION WITH MY CAR. IF YOU WERE TO RESEARCH THIS ISSUE ON GOOGLE, IT'S THE FIRST RESULT. THE ENGINE LITERALLY STOPS IN THE MIDDLE OF OPERATION. HOW ELSE DOES THIS NEED TO BE PHRASED TO GET JEEP'S ATTENTION?

Mileage: 53,000

AS I WAS DRIVING ON THE HIGHWAY OUT OF NO WHERE MY JEEP BEGUN TO STALL AND ALL THE LIGHTS SHUT OFF AND LOST POWER, I ALMOST WAS INVOLVED IN AN ACCIDENT DUE TO LOSS OF CONTROL OF THE VEHICLE THIS IS THE 3 TIME IT HAPPENS IN 2 DAYS IT RUNS FINE AND OUT OF NO WHERE THIS PROBLEM HAPPENS. I CHECKED WITH THE CODE READER AND ALOT IF CODES WITH THE LETTER U POPPED UP STEERING WHEEL SENSOR AND OTHER THINGS I'VE NEVER HEARD OFG I WAITED FOR THE VEHICLE TO GET COLD CHECKED THE HARNESS AND PUT A NEW BATTERY. BROUGHT IT TO HAVE THE ALTERNATOR CHECKED AT ADVANCED AUTO AND THE ALTERNATOR IS FINE. LEAVING ADVANCED AUTO IT HAPPENED AGAIN AND I HAD TO CALL ROAD SIDE ASSISTANCE TO TOW THE JEEP HOME. THIS MORNING IT STARTED RUNNING FINE ON OUR WAY TO THE STORE A MILE AWAY SAMETHING. WHAT'S GOING ON? I RESEARCH AND THERES HUNDREDS OF PEOPLE WITH THE SAME ISSUE YET NO RESULTS OR CLARIFICATION.

Mileage: 77,787

ENGINE BURNS TO MUCH OIL. OIL LIGHT DOES NOT COME ON UNTIL ALMOST COMPLETELY OUT OF OIL. CAR STOPS SUDDENLY AND WILL NOT ACCELERATE. AN ERROR MESSAGE WILL POP UP TELLING YOU TO PUT YOUR CAR IN PARK AND YOU'LL HAVE TO TRY TO START IT A COUPLE TIMES AND IT WILL TURN OVER BEFORE START.

Mileage: 70,000

MY 2016 JEEP CHEROKEE SPORT SHIFTER STOPPED WORKING AS I WAS GOING DOWN THE ROAD. IT HAS A SERVICE SHIFTER LIGHT ON AS IT SEEMS TO BE A PROBLEM WITH A LOT OF THE SAME VEHICLES. I CAN'T AFFORD TO GET THIS FIXED AND I JUST GOT IT. IT LOCKED UP ON ME IN THE MIDDLE OF THE ROAD AND WOULD NOT SHIFT IN TO NEUTRAL OR IN GEAR SO I COULD GET IT OUT THE ROAD. AFTER SEVERAL MINUTES I FINALLY GOT IT TO RELEASE INTO NEUTRAL AND IT ROLLED BACK OFF THE ROAD. NOW IT SAYS SERVICE E BRAKE. THIS CAR NEEDS TO BE FIXED BECAUSE THIS IS WAY BEYOND YOUR TYPICAL CAR ISSUE THAT CAN BE FIXED FOR A FEW BUCKS. UNSAFE FOR MY KIDS.

Mileage: 122,000

SERVICE TRANSMISSION ERROR ALERTING AFTER CAR REACHES 50MPH. CAR LOSES ABILITY TO CHANGE GEARS AND DROPS DRASTICALLY IN SPEED. EXTREMELY DANGEROUS IN TRAFFIC. AFTER RESET WHICH ONLY LASTS A SHORT TIME AND ERROR CONTINUES. WHEN CAR IS PUT IN PARK TEMPORARILY RESETS BUT THEN ERRORS AGAIN OVER AND OVER WHEN SPEEDS INCREASE. RED SERVICE ENGINE LIGHT STAYS ON REGARDLESS OF ANY RESET.

Mileage: 40,000

CAR HAS HAD REPETITIVE ISSUES LOSING POWER DIRECTLY AFTER A SHARP RIGHT HAND TURN. COMPLETELY LOSES POWER FOR A FEW SECONDS BUT LONG ENOUGH TO POTENTIALLY BE REAR ENDED. I HAVE HAD IT IN THE SHOP 3 TIMES AND THEY CANNOT CORRECT THE ISSUE. I HAVE BEEN DEALING WITH THIS ISSUE FOR THE LAST 30,000 MILES AND SEEMS NO HELP IS COMPING FROM THE DEALERSHIP OR MANUFACTURER. I WAS ORIGINALLY TOLD THAT IT WAS A LOW OIL ISSUE ALTHOUGH THE OIL WAS NOT LOW. THIS IS THE V6 VERSION AND DOES NOT CONSUME OIL LIKE THE 4 CYLINDER. VEHICLE HAS BEEN REFLASHED TWICE AND DEALERSHIP IS UNWILLING TO FIND SOURCE AND FIX. I HAVE ONE PARTICULAR TURN ON TO A INTERSTATE HIGHWAY I MAKE EVERY DAY AND THE VEHICLE CONSISTENTLY STALLS ON THAT TURN. IT IS A POTENTIAL FOR A SERIOUS ACCIDENT AND SHOULD BE ADDRESSED BY THE MANUFACTURER. THERE IS HUNDREDS OF COMPLAINTS ONLINE WITH THE SAME ISSUE AND YET NO RECALL OR EVEN A SERVICE BULLETIN. PLEASE PLEASE PLEASE INTERVENE BEFORE SOMEONE IS INJURED.

Mileage: 76,000

I HAVE OWNED MY 2016 CHEROKKE SINCE JAN 2020 IN APRIL IT BEGAN TO RUN FUNNY THATS WHEN I DISCOVERED THE VEHICLE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. I HAVE BEEN TO MULTIPLE DEALERSHIPS DOING OIL CONSUMPTION TEST JUST TO BE TOLD I WENT OVER THE MILEAGE A NEW TEST HAS TO BE STARTED. NOW HERE I AM WITH THE SAME ISSUE JUST THE RUN AROUND. I ALSO HAVE A TRANS THAT CLUNKS AND BANGS INTO GEAR. SOMETIMES IT WILL HANG BEFORE SHIFTING OR GEAR HUNT AND TRY TO SHIFT INTO TWO GEARS AT ONCE. I TOLD THE DEALER THIS TO BE TOLD THAT WAS NORMAL OR THAT MY BRAKES WERE THE PROBLEM. IT STILL HASNT BEEN RESOLVED IM STUCK PAYING ON THIS JUNK I OWE MORE THAN ITS WORTH SO I CANT GET RID OF IT. I JUST WANT JEEP TO TAKE ACCOUNTABLITY AND FIX IT OR REPLACE IT. ALL OF THESE ISSUES HAPPEND IN CITY DRIVING ON BUSY ROADS AND INTERSTATES AS WELL AS COUNTRY AREAS WITH TRAFFIC.

Mileage: 21,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR A WHILE. THE CONTACT STATED WHILE ATTEMPTING TO RESUME DRIVING, THE VEHICLE HESITATED. THE CONTACT STATED SHE DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

TRANSMISSION POPS OUT OF GEAR WHILE DRIVING ON HIGHWAY , VEHICLE COMES TO A STOP AND ROLLS BACK AND WHEN PUT IN GEAR IT TAKES MORE THAN 10 SECONDS TO ENGAGE AFTER GAS IS APPLIED.VEHICLE ALSO STALLS OUT WHEN YOU COME TO A STOP, ONCE IT STALLS OUT YOU HAVE TO PUT VEHICLE IN PARK AND TURN IGNITION OFF AND TRY TO TURN IT ON AGAIN ALMOST GOT HIT FROM BEHIND COUPLE TIMES.ENGINE HAS EXTERNAL HEAD GASKET LEAKS VEHICLE HAD LESS THAN 20K ONCE TRANSMISSION START ACTING UP AND LEAKING COOLANT FROM ENGINE BETWEEN CYLINDER HEAD AND BLOCK ALL AROUND ENGINE.THERE HAS BEEN A LEAK FROM THE CABIN OR DOORS FROM DAY ONE WHEN CAR WAS NEW ONCE YOU GET TO 45+MPH AND BRAKES ALSO CHATTER I HAD THE BRAKES REPLACED 3 TIMES LESS THAN 30,000 MIES ON THE CAR THE CHATTERING KEEPS COMING BACK.VEHICLE STALLS AND TRANSMISSION POPS OUT OG GEAR ON THE HIGHWAY.IT THROUGHS A TRANSMISSION FAULT CODE AND TURNS CHECK ENGINE LIGHT ON FAULT CODE P0887-00 TCM CIRCUIT FALT IM SCARED TO DRIVE HE VEHICLE AND JEEP WONT DO ANYTHING. IM SCARE FOR MY LIFE TO DRIVE THE VEHICLE ITS DANGEROUS PLEASE HELP

Mileage: 26,400

I HAVE 43,000 ON MY 2016..WAS DRIVING HOME ON THE FREEWAY AND MY SERVICE TRANSMISSION WARNING CAME ON AND NOW SERVICE ENGINE LIGHT IS ON....SOUNDS LIKE A COMMON PROBLEM

Mileage: 43,000

WAS TURNING LEFT AND VEHICLE SHUT OFF MIDTURN WAS NEARLY REAR ENDED TOOK JEEP IN SHOP DIDN'T FIX WAS STILL UNDER WARRANTY ALSO WAS DRIVING WHEN ALL JEEP INSTRUMENT WARNING LIGHTS CAME ON AND LOST ALL POWER COASTED TO A STOP RESTARTED, SHIFTING BECAME SLUGGISH MOTOR STARTED KNOCKING TOOK TO SHOP TO GET FIX SPEND OVER 2000 BUCKS TO GET FIX NOW THEY WANT 7000 BUCKS FOR ENGINE

Mileage: 155,000

WHEN TURNING, LEFT OR RIGHT MY 2016 JEEP CHEROKEE STALLED. IT EMITTED A DING SOUND AND FLASHED THE MESSAGE 'SHIFT GEAR TO PARK FIRST'. THE BATTERY LIGHT AND CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE SHUT ITSELF OFF. I LOST POWER STEERING AND ACCELERATION. IT HAS HAPPENED 7 TIMES SINCE DECEMBER 2019, SOMETIMES MULTIPLE TIMES A DAY. I SUSPECT THE OIL LEVEL BEING LOW IS THE CAUSE. BUT I HAVE NO INDICATION THAT THE OIL LEVEL GETS LOW.

Mileage: 49,275

I BOUGHT MY CAR BRAND NEW IN 2016. AT 33,000 MILES THE ENGINE FAILED RESULTING IN THE CAR SHAKING WHEN ACCELERATING IN MOTION AND THE ENGINE LIGHT CAME ON. I BROUGHT IT IN AND WAS TOLD THE SPARK PLUGS FAILED AND THEY WERE REPLACED. AT 58,000 MILES THE SAME THING HAPPENED AGAIN. I WAS TOLD IT WAS THE SPARK PLUGS AND THESE WERE REPLACED AGAIN. AT 74,100 IT HAPPENED A THIRD TIME. I BROUGHT IT TO A DIFFERENT DEALERSHIP. AT THIS TIME, THE CAR WAS ALMOST 10,000 OUT OF WARRANTY. THE DEALERSHIP INFORMED ME THAT THERE WAS OIL LEAKING OUT OF MY ENGINE ONTO MY SPARK PLUGS CAUSING THE SPARK PLUGS TO MUD UP AND FAIL AND THAT I WOULD NEED A NEW ENGINE. AFTER SOME ARGUING BACK AND FORTH, FCA, USA AGREED TO SUPPLY A NEW ENGINE IF I PAID FOR THE LABOR, WHICH I DID.

Mileage: 74,150

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ROUGH IDLING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHRYSLER DODGE JEEP RAM (830 PLAIN ST, MARSHFIELD, MA 02050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CYLINDER NUMBER 3 FAILED AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT LOW COMPRESSION ON CYLINDER NUMBER 3 SHOWED INTERNAL FAILURE WITH DTC NUMBER: P0303 (CYLINDER #3 MISFIRE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

Mileage: 68,000

WITHOUT WARNING MY 2016 JEEP CHEROKEE WILL STALL IN THE MIDDLE OF THE ROAD. I HAVE CHECKED THE OIL AFTER THIS OCCURRED AND THERE WAS VERY LITTLE OIL LEFT. NO INDICATOR LIGHTS CAME ON AND THIS HAS NOW HAPPENED WHILE DRIVING AT ABOUT 35-45 MPH AND WHILE MAKING LEFT TURNS. THE OIL IS CONSISTENTLY CHANGED AT 5000 MILES AND THIS OCCURS AFTER ABOUT 2000 MILES

Mileage: 92,000

MY CAR STARTED UP FINE THEN I WAS LEAVING A PARKING LOT AND MY CAR LITERALLY STOPPED AND DIED . I TURNED THE KEY AND MY CAR WOULDN'T START UP . I WAITED AGAIN AND IT STILL WOULDN'T START. I THOUGHT IT WAS MY BATTERY SO I HAD SOMEONE USE JUMPER CABLES I WAITED A LITTLE BIT LONGER AND MY CAR STARTED UP . THEN THE NEXT DAY I DROVE IT TO THE DEALER SHIP THEN MY HUSBAND WAS TOLD WHEN THE OIL GETS TO LOW THE CAR AUTOMATICALLY DIES THERE ARE NO WARNING SIGNS , THERE'S NOTHING YOU CAN DO TO FIX THIS PROBLEM AND THAT IT'S VERY COMMON IN MY TYPE OF JEEP. SO I'VE BEEN CHECKING MY OIL AND EVERY 2 DAYS I HAVE TO PUT OIL IN MY CAR BECAUSE I'M SCARED THAT MY CAR WILL STOP ON A MAJOR HIGH WAY .BECAUSE THERE WAS NO WAY TO FIX THIS AND I DON'T KNOW WHERE THE OIL IS GOING IN MY CAR .

Mileage: 9,600

FIRST THIS JEEP USES OIL FAST. I HAVE TO PUT OIL IN THE CAR WAY BEFORE IT'S DUE TO BE CH AGED. THE CAR WILL STALL AND STOP AND HAVE NO POWER. IT HAS SHUT OFF ON ME IN THE MIDDLE OF A BUSY HWY AND WOULD NOT GO. I HAD TO CUT IT OFF AND BACK ON IT WOULD GO ABOUT 500 FEEL AND DO IT AGAIN. NOW THIS JEEP HAS LEFT ME STRANDED A FEW TIMES. IT JUST WOULD NOT CRANK. REPLACED BATTERY IN KEY FOB AND STILL NOTHING. THE CAR WILL RANDOMLY SHUT DOWN AND FLASH CODES. IT TOLD ME TO SERVICE TRANSMISSION ABOUT 54000 MILES AND WOULDN'T GO. BROUGHT IT TO A DEALERSHIP AND THEY UPDATED IT BUT THOSE PROBLEMS ONLY FIXED IT FOR A FEW MONTHS. *TR

Mileage: 54,000

MY 2016 JEEP CHEROKEE LATITUDE 4 X 4 OVERHEATED BURSTING 2 COOLING HEATER HOSES, DRAINED OUT ALL THE ANTIFREEZE COOLANT. MECHANIC HOPES THAT HEAD GASKET WILL BE THE ONLY DAMAGE OTHERWISE CAN RUIN THE ENGINE AND THAT WILL CAUSE A ENGINE REPLACEMENT WHICH WILL BE A VERY HIGH COST. *TR

Mileage: 100,249

CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY, COULDN'T DO ANYTHING, NOT EVEN PUT IT INTO PARK. WAS GOING 70MPH. *TR

Mileage: 54,000

I JUST BOUGHT THE CAR A FEW MONTHS AGO, THE ENGINE KEPT STALLING WILL DRIVING. THE OIL WAS BONE DRY! *TR

Mileage: 61,300

STARTED HAVING SERVICE SHIFTER CODES AT APPROXIMATELY 30K. WOULD BE REPAIRED & AFTER ABOUT 8 WKS IT WOULD THROW THE SAME CODE. REPEATED THE SAME CYCLE 2 ADTL TIMES. TOOK A TOTAL OF 4 TIMES TILL THE ENTIRE SHIFTER, MODULE & WIRING WERE REPLACED. AT 40K MILES MY JEEP DIED ON ME GOING DOWN A HILL. HAD TO COAST DOWN HILL & FIND A HALFWAY SAFE AREA OFF THE HIGHWAY. I HAD NO ABILITY TO START THE VEHICLE. THE ELECTRONICS WOULD COME ON WHEN I TURNED THE KEY BUT IT WOULD NOT TURN OVER. ALL THE LIGHTS ON THE SHIFTER WOULD BE SOLID & THE SERVICE SHIFTER ALERT CAME ON. IMMEDIATELY CALLED THE DEALERSHIP. THE SERVICE ADVISER WALKED ME THRU HOW TO RESET THE CAR. WAIT FOR 5 MINUTES. TURN THE KEY ON & LET IT CYCLE. TURN THE KEY OFF. REPEAT THE PROCESS 3 X'S TILL IT STARTS. TOOK IT INTO THE DEALERSHIP & WAS TOLD THE THERMOSTAT MODULE & THE RADIATOR. NEITHER OF WHICH WOULD BE COVERED UNDER WARRANTY. SAME TIME I ALSO HAD AN OIL CHANGE DONE. 2 1/2 MTHS LATER SAME ISSUE. DIE GOING DOWN A HILL. AGAIN TOOK IT TO THE DEALERSHIP. TOLD THAT IT WAS A SENSOR & WASN'T COVERED UNDER WARRANTY. HAD AN OIL CHANGE DONE THIS TIME. I HAVE NOT REPLACED ANY PARTS ON IT YET. THE THERMOSTAT MODULE & THE RADIATOR ARE STILL THE SAME AS THE FIRST TIME I TOOK THEM IN. 8 WEEKS LATER SAME ISSUE. I TOOK IT TO MY LOCAL AUTO REPAIR IN TOWN SINCE THE DEALERSHIP COULD NOT GET ME IN FOR 2 WEEKS & THE JEEP WAS LEAVING ME COASTING FOR A SAFE SPACE TO PULL OVER IN TRAFFIC. WITHIN 2 MINUTES THEY DISCOVERED JEEP WAS 2 QUARTS LOW ON OIL. THE ENGINE WAS LOSING OIL PRESSURE & WAS SHUTTING OFF THE ENGINE TO KEEP IT FROM DAMAGING THE MOTOR. SINCE THEN I'VE TRIED TO SCHEDULE SERVICE WITH TWO DIFFERENT DEALERSHIPS ONLY TO BE TOLD THAT USING 2-3 QUARTS EXTRA OF OIL IN BETWEEN OIL CHANGES IS NORMAL & THEY CAN NOT DO ANYTHING.

Mileage: 40,000

CAR SHUTS OFF RANDOMLY WHILE DRIVING! LOOSE POWER STEERING AND POWER BREAKS. AFTER LOOKING ONLINE, THIS SEEMS TO BE A COMMON OCCURRENCE. CAR STOPPED IN THE MIDDLE OF AN INTERSECTION! DEALERSHIP EXPLANATION IS THAT THE OIL IS LOW AND CAR IS DESIGNED TO SHUT OFF WHILE DRIVING IF THE OIL IS LOW. I JUST HAD AN OIL CHANGE AND NO OIL LIGHT EVER CAME ON. MANY PEOPLE REPORTING THE SAME AND THAT THIS ENGINE BURNS A WHOLE QUART OF OIL PER 750 MILES!!!

Mileage: 65,000

WHILE CAR WAS IN MOTION IN SUDDENLY SLOWS DOWN AND SEEMS TO TURN OFF AND THE BATTERY LIGHT COMES ON AND IT STATES TO PUT CAR IN PARK. I'M UNABLE TO MOVE CARE AND STEERING WHEEL BECOMES LOCKED

Mileage: 32,000

SERVICE SHIFTER LIGHT KEEPS COMING ON. ALL THE LIGHTS LIGHT UP ON SHIFTER. CAR KEEPS SOUNDING LIKE IT'S REVVING ON ITS OWN. AND ALSO CAR KEEPS FEELING LIKE BRAKES TRYING TO SLOW DOWN CAR BY ITSELF, AND THAT HAPPENS SOMETIMES WHILE IT SOUNDS LIKE REVVING AT SAME TIME.

Mileage: 47,000

MOTOR BLEW UP AT 72000 MILES, SMOKE FILLED INTERIOR OF VEHICLE MAKING NAVIGATION IMPOSSIBLE AND REAR TIRE WAS PUNCTURED BY MOTOR PARTS CAUSING VEHICLE TO LEAVE ROADWAY, INFORMED FIAT/CHRYSLER OF THE ISSUE OF MOTOR FAILING TO CYCLE OIL CAUSING MAJOR FAILURE OF COMPONENTS, THEY ARE AWARE OF ENGINE ISSUES YET REFUSE RESPONSIBILITY. MOTOR REPLACED AT COST OF 6,300. NO WARRANTY ON VEHICLE.

Mileage: 72,000

ENORMOUS AMOUNTS OF OIL BURNING UP AND SCOLDING THE CYLINDER WALLS. OIL CHANGE AND GUARANTEED 3000 MILES. LESS THAN 1000 MILES LATER ALL OIL GONE AND CYLINDER WALLS SCORCHED. NO LEAKS AT ALL THE CAUSE THE MISSING OIL. EVERY 1000 MILES DEALER HAVING TO TOP OFF OIL UNTIL NEXT OIL CHANGE.

Mileage: 49,000

THE SERVICE SHIFTER LIGHT KEEPS COMING ON. WITH THAT..THE LIGHTS NEXT TO THE PARK, DRIVE, NEUTRAL AND DRIVE LETTERS ALL TURN RED. I'M TAKING IT TO A DEALERSHIP THIS SATURDAY AND I KNOW THAT IT WILL COST ME. I HAD MY TWO KIDS IN THE CAR 1 AND 3 YEARS OLD WHEN IT HAPPENED. MY CAR WAS PARKED OVERNIGHT IN MY GARAGE BECAUSE IT'S BEEN RAINING ALL WEEK AND I DIDN'T WANT TO GET OUT INTO THE RAIN TO LET MY TWO KIDS INSIDE. I DROVE IT ABOUT A MILE DOWN THE ROAD WHEN THIS PROBLEM STARTED. I READ THAT THIS IS A REOCCURRING PROBLEM WITH THIS VEHICLE THAT A LOT OF PEOPLE ARE HAVING. SOME SAY THE PROBLEM GETS WORSE LIKE THE VEHICLE SHUTS DOWN WHILE DRIVING AND OTHERS SAY THEY HAVE TO KEEP PAYING TO HAVE IT 'FIXED' BUT THE PROBLEM WITH KEEP HAPPENING. ALSO MY VEHICLE HAD A MISFIRE ON THE 2ND CYLINDER AND MY VEHICLE KEPT JERKING TWO WEEKS PRIOR TO THIS INCIDENT BUT WE ALSO PAID TO GET THAT 'FIXED'. I GOT THIS VEHICLE BECAUSE I NEEDED SOMETHING RELIABLE TO DRIVE MY FAMILY AROUND IN AND IT'S CAUSING ME MORE HEADACHE AND NOW I HAVE TO WORRY IF MY KIDS ARE SAFE TO RIDE WITH ME IN IT.

Mileage: 52,324

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPT TO MOVE FROM A STOPP, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT AN AUDIBLE CHIME WAS HEARD WHILE THE BATTERY FAILURE WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT ALSO EXPERIENCED A SIMILAR FAILURE WHILE DRIVING AT 20 MPH AND ATTEMPTING TO MERGE ONTO A HIGHWAY. THE VEHICLE WAS TAKEN TO FRED MARTIN SUPERSTORE 3195 BARBER RD, BARBERTON, OH 44203 (330) 753-4444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OIL LEVEL WAS LOW AND THAT IT WAS RECOMMENDED THAT AN OIL CHANGE BE PERFORMED. THE OIL CHANGE WAS PERFORMED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,527.

Mileage: 50,527

THANKFULLY, AFTER READING A LARGE NUMBER OF COMPLAINTS FROM THE SAME PROBLEM AS MY, WE WERE STILL IN OUR DRIVEWAY WHEN THE VEHICLE WAS PUT IN REVERSE AND STARTED TO BACK OUT WHEN WARNING CAME UP TO PUT VEHICLE IN PARK AND THEN SELECT GEAR. SO PUT IN PARK AND PUT INTO DRIVE TO PULL BACK INTO DRIVEWAY WHEN WARNING CAME ON TO SERVICE TRANSMISSION. VEHICLE ONLY HAS 54000 MILES ON IT. READING OF A LOT OF PEOPLE HAS THIS SAME ISSUE, SOME WHILE DRIVING ON THE INTERSTATE

Mileage: 54,000

FOLLOWING DAY VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING ON THE INTERSTATE AT 55 MPH . DEALERSHIP CONTACTED AND VEHICLE BROUGHT IN FOR INSPECTION. DEALER CONCLUDED THAT ENGINE HAD NO OIL, ALTHOUGH INTERNAL INDICATORS FAILED TO ADVISE AND SHOWED VEHICLE HAD 60% OIL LIFE REMAINING AND 3000 MILES UNTIL SCHEDULED OIL CHANGE. DEALER ADVISED THAT VEHICLE IS KNOWN TO BURN OIL, THIS HAS HAPPENED TO ME 3X ALREADY. THE JEEP CHEREOKEE MANUAL STATES OIL CHANGES SHOULD BE DONE EVERY 8,000 MILES. I HAVE BEEN GETTING MY OIL CHANGES WAY BEFORE THE STATED REQUIREMENT OF 8000. THERE IS CLEARLY SOMETHING WRONG WITH MY ENGINE. I HAVE A 10 MONTH BABY AND I AM TERRIFIED OF DRIVING THIS VEHICLE. IT RANDOMLY SHUTS DOWN AND STALLS. IAM SO SCARED FOR MY LIFE EVERYTIME I DRIVE THIS VEHICLE AND IT IS ALL I HAVE . I BOUGHT THIS CAR BRAND NEW!! MY ENGINE IS CLEARLY DEFECTIVE AND SHOULD BE REPLACED.

CAR STALLED IN MIDDLE OF ON RAMP. NO CONTROL BECAUSE CAR TURNED OFF.

Mileage: 47,000

WHILE IN DRIVE THE JEEP CHEROKEE SPORT (PREMIUM PKG) CAR CUTS OFF IN STREET 3X AND HWY 4X AND ENGINE LIGHT TURNS ON. CAR ALSO LOSES POWER/SPEED WHILE IN DRIVE AND ENGINE LIGHT TURNS ON WHEN MAKING A TURN. CAR LOSES SPEED AND DRIVER IS NOT ABLE TO ACCELERATE WHILE ON BUSY HWY OR STREET.. BOUGHT CAR NEW WITH 16 MILES ON ODOMETER FROM CHRYSLER JEEP DEALER. MANUFACTURE WARRANTY EXPIRED 2 MONTHS PRIOR TO THIS PROBLEM. MILEAGE 63,000 MILES. I HAVE AN EXPENSIVE EXTENDED DEALER WARRANTY. CHRYSLER JEEP DEALER SAYS ENGINE WILL BE REPLACED W/ NO DEDUCTIBLE AND NO ADDL CUSTOMER COST ACCORDING TO DEALER WARRANTY.. OIL GASKETS BLOWN ALSO WITH EXCELLENT SERVICE RECORD AT CHRYSLER JEEP DEALER.. NO ONE SHOULD HAVE TO PURCHASE AN EXPENSIVE EXTENDED WARRANTY ON A NEW CAR AND HAVE TO REPLACE AN ENGINE FOR A CAR UNDER 5 YEARS OLD. CAR HAS ONE DRIVER 62 YRS OLD, NO ACCIDENTS NO TICKETS IN 15 YEARS THIS IS AWFUL FOR A 3.25 YEAR OLD JEEP!! CAR HAS BEEN AT JEEP DEALERSHIP SERVICE DEPT SINCE DEC 31, 2019 FOR ENGINE REPLACEMENT.

Mileage: 63,000

I WAS DRIVING DOWN THE STREET THEN WENT TO TAKE A LEFT AND MY CAR SHUT OFF. I GOT IT TO THE SIDE OF THE ROAD AND TRIED TO START IT,WOULD NOT START. I THEN WAITED A FEW MINUTES AND TRIED AGAIN AND IT STARTED LUCKILY I WAS CLOSE TO HOME AND CALLED TOW TRUCK AND THEY BROUGHT IT TO DEALERSHIP FOUND OUT IS BURNING OIL ONLY HAD 35;698 MILES AND WHEN THE CAR GETS DOWN TWO QUARTS OF OIL THESE CARS WILL SHUT DOWN WITH NO NOTICE. SOMEONE IS GOING TO GET KILLED. NO DASH LIGHT COMES ON.

Mileage: 35,698

VEHICLE SHUTS OFF WHILE DRIVING. HAPPENS MOSTLY IN THE MORNING AND AFTER MAKING A TURN. THE VEHICLE HAS SHUT OFF AT RANDOM TIMES THROUGHOUT THE DAY AND EVENING. COULD BE A CRANKING ISSUE AS IT HAPPENS MOSTLY WITHIN A HALF HOUR OF STARTING. EVERY INCIDENT WHERE THE VEHICLE HAS SHUT OFF WHILE DRIVING HAS BEEN ON A STREET AND WHILE ACCELERATING IN MOTION. BEFORE SHUTTING OFF, THE ENGINE LIGHT WILL COME ON AND IMMEDIATELY AFTER, WILL SHUT OFF.

Mileage: 41,000

WHEN DRIVING MY 2016 JEEP CHEROKEE THE VEHICLE HAS DIED OUT COMPLETELY ON ME IN THE MIDDLE OF DRIVING. WHILE DRIVING THERE IS A DING NOISE FOLLOWED BY A MESSAGE ON MY DASH BOARD THAT SAYS PUT CAR IN PARK THEN SWITCH INTO GEAR, WHEN I AM ALREADY IN DRIVE AND DRIVING THEN THE CAR STOPS AND THE BRAKES AND STEERING LOCKS UP COMPLETELY THE BATTERY LIGHT FLASHES THEN THE WHOLE DASH GOES BLACK. THEN I HAVE TO TRYING TURNING IT OVER A FEW TIMES AND THEN IT WILL FINALLY START WITH NO WARNING LIGHTS ON OR ANYTHING AFTER IT JUST LOCKED UP AND DIED. THIS VEHICLE HAS DIED SEVERAL TIMES ON ME WHILE TURNING RIGHT, WHILE JUST DRIVING, AND IN THE MIDDLE OF INTERSECTIONS. I TOOK IT TO A MECHANIC AND THERE IS NO INDICATION OF THIS HAPPENING AS FAR AS CODES THAT CAN BE BROUGHT UP OR ANYTHING BUT WHEN HE TEST DROVE IT THE SAME THING HAPPENED TO HIM HE MADE A RIGHT ON 12-31 AND THE CAR SAID PUT CAR IN PARK THEN SELECT A GEAR THEN WENT BLACK AND THEN IT TOOK A FEW TIMES FOR THE CAR TO TURN OVER AGAIN, BUT YET AGAIN TURNING ON WITH NO WARNING LIGHTS OR ANYTHING AFTER, BUT COME TO FIND ONLINE THIS IS A SERIOUS ISSUE THAT JEEP HAS NOT ADDRESSED AND THERE SEEMS TO BE NO SOLUTION BESIDES BEING IN CONSTANT FEAR THAT YOU CAR IS GOING TO DIE OUT ON YOU. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE THERE ARE LIVES TAKEN. I HAVE A TWO YOUNG TODDLER DAUGHTERS THAT I DON'T FEEL SAFE DRIVING IN OUR 2016 JEEP CHEROKEE IN FEAR FOR THEIR LIVES!

Mileage: 45,500

I HAVE THE 2.4L IN MY CHEROKEE. THE SAME AS OTHER JEEP MODELS AND I HAVE HAD THE SAME OIL CONSUMPTION ISSUE THAT THIS ENGINE LINE HAS. JEEP JUST SHUT OFF AND HAD TO RESTART. NO WARNING OR LIGHTS ON DASH TO INDICATE LOW OIL. I HAD JUST A DROP OF OIL ON THE DIPSTICK. ONLY DROVE JUST OVER 5000 MILES. DEALER SAID ITS NORMAL TO BURN OIL AND FCA KNOWS ABOUT THE ISSUE BUT WILL NOT REPAIR. THEY SAY ABOUT 70% OF THE 2.4 ARE AFFECTED ACROSS ALL MODELS. WITH ALL THE ISSUES I SEE ON FORUMS AND SOCIAL MEDIA IT SEEMS SOMETHING SHOULD BE DONE BEFORE WE GET TO THE THRESHOLD OF UNACCEPTABLE ACCIDENTS AND DEATH. ALL MAINTENANCE HAS BEEN DONE AT A FCA DEALER. HARD TO BELIEVE IT JUST STARTED TO BURN OIL.

Mileage: 108,000

I WAS STOPPED ON A BUSY MAIN ROAD IN MY TOWN, TO MAKE A LEFT INTO MY NEIGHBORHOOD AND MY JEEP CHEROKEE STALLED. THE DASH LIT UP WITH PUT IN PARK AND RESTART CAR. I PUT IT IN PARK AND THE CAR RESTARTED. I DROVE TO MY HOUSE AND PARKED THE CAR. I HAD TO USE MY OTHER CAR TO GO TO WORK BECAUSE I WAS AFRAID FOR MY SAFETY IF I DROVE MY JEEP CHEROKEE.

Mileage: 56,000

ENGINE SHUT OFF WHILE VEHICLE IN MOTION WITH FOOT ON ACCELERATOR (TRAVELING ~10MPH). . LOST POWER STEERING AND BRAKES. NOTICE APPEARED ON DASHBOARD ABOUT SHIFTER. TRIED TO POWER ENGINE BACK ON TO NO AVAIL. WAITED A COUPLE OF MINUTES AND VEHICLE WAS ABLE TO START AGAIN.

Mileage: 43,000

CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO LOCAL JEEP DEALERSHIP. VEHICLE HAS APPROX. 38,000 MILES AND THE THERMOSTAT HOUSING ASSEMBLY IS MALFUNCTIONING AND NEEDS TO BE REPLACED. TOLD BY DEALERSHIP THIS IS A COMMON ISSUE WITH 2015/2016 CHEROKEES BETWEEN 30,000 AND 40,000 MILES. VEHICLE IS NO LONGER UNDER WARRANTY. IF THIS IS SUCH A COMMON OCCURRENCE, SHOULDN'T THIS BE A RECALL? IF IGNORED, THIS COULD LEAD TO SEVERE ENGINE DAMAGE.

Mileage: 38,000

DROVE CAR FOR ONLY 2-3 BLOCKS AFTER SITTING 8 HOURS WHILE AT WORK (FIRST TIME 11/12/19 - OUTSIDE TEMP IN THE 30'S) AND THE SECOND TIME OVERNIGHT IN UNHEATED GARAGE (11/23/19 - OUTSIDE TEMPS IN THE 30'S), WHILE TURNING RIGHT AT A STOPLIGHT TO ENTER ON TO A MAJOR ARTERY (FIRST TIME) AND A STOP-SIGN TO ENTER ONTO A RESIDENTIAL STREET (SECOND TIME) THE CAR SHUT ITSELF OFF COMING TO A COMPLETE STOP. BOTH TIMES CAR WAS NOT "WARMED-UP" BEFORE DRIVING. CONTACTED A LOCAL CHRYSLER/JEEP DEALER WHO GOT US IN FOR CHECK-UP 11/27/19 AND EVENTUALLY SAID THE ENGINE OIL WAS BELOW THE DIPSTICK AND IF THE OIL GETS TOO LOW THE ENGINE WILL GET HOT AND TO PREVENT ENGINE DAMAGE THE CAR WILL SHUT DOWN AUTOMATICALLY. THIS HAS NEVER HAPPENED BEFORE DESPITE US TRAVELING FOR THE PAST 4 SUMMERS APPROXIMATELY 4000 MILES FROM KANSAS CITY TO YELLOWSTONE NATIONAL PARK AND BACK, AND THE SUMMER OF 2018 TO YELLOWSTONE, SEATTLE AND BACK (TOTAL OF OVER 5000 MILES AND EACH TIME NOT GETTING ANOTHER OIL CHANGE FOR OVER ANOTHER MONTH TO 5 MONTHS OF CITY DRIVING ONCE WE GOT BACK HOME. THE LAST OIL CHANGE WE HAD BEFORE THESE TWO INCIDENTS REFERENCED ABOVE WAS ON JULY 19, 2019 AND THE MILEAGE WAS 53191. THE MILEAGE ON THE CAR NOW IS 56916. TAKEN INTO ACCOUNT THAT WE'VE PROBABLY DRIVEN ABOUT 150 MILES SINCE THE FIRST INCIDENT UNTIL RIGHT NOW, THAT MEANS WE'RE "DOWN" 1 QUART/1800 MILES. RESEARCHING "GOOGLE", THERE ARE MULTIPLE COMPLAINTS FROM OTHER CHEROKEE OWNERS OF 2016 OR OTHER YEAR MODELS OF THE SAME ISSUE. THEY SAY JEEP FEELS 1 QUART OF OIL USED/1000MILES OF DRIVING IS ACCEPTABLE. EVEN SO, MY CONCERN IS WHY MY VEHICLE IS SUDDENLY EXPERIENCING THIS POWER LOSS AND OIL USAGE WHEN FOR THE PAST 5 YEARS (PURCHASED CAR 10/31/2015) IT HAS NEVER BEEN AN ISSUE. ONE OIL CHANGE MILEAGE WAS OVER 7500 MILES AND YET WE NEVER HAD THIS PROBLEM. THE OIL LIGHT HAS NEVER COME ON TO WARN OF LOW OIL PRESSURE.

Mileage: 56,800

FAULTY ENGINE WITH EXCESSIVE OIL CONSUMPTION. ENGINE PISTON BLOWN AT 54K, ON BRAND NEW 2016 JEEP CHEROKEE, AND CONSEQUENTLY REPAIRED UNDER MANUFACTURER WARRANTY. FCA AND DEALERSHIP DIFFICULT TO WORK WITH AND ATTEMPTED EVERYTHING TO AVOID THE REPAIR UNTIL I OBTAINED LEGAL COUNSEL. THE VEHICLE STILL RANDOMLY SHUTS OFF WHILE BEING OPERATED WHICH MAKES IT A DANGER TO ALL. I HAVE ALSO EXPERIENCED ISSUES WITH THE TRANSMISSION, WHICH THE DEALERSHIP SAID STEMMED FROM THE ELECTRICAL SYSTEM. THE VEHICLE WOULD GET "STUCK" IN A PARTICULAR AND CAUSE THE VEHICLE TO "JUMP" WHILE ATTEMPTING TO IDLE DOWN. LASTLY, THE SERVICE SHIFTER LIGHT HAS COME ON. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION AND DOES NOT APPEAR TO EFFECT THE OPERATION OF THE VEHICLE. NEVERTHELESS, THIS IS ANOTHER PROBLEM ADDED TO THE ENGINE AND TRANSMISSION ISSUES. THIS VEHICLE IS TRASH AND NEEDS TO BE COMPLETELY RECALLED. SHAME ON FCA FOR SELLING THIS VEHICLE WITH A TON OF DEFECTS. SHAME ON ANY AUTHORITY THAT DOES NOT INVESTIGATE THE CLAIMS REGARDING THIS VEHICLE, OR DOES IT TAKE A CATASTROPHIC EVENT TO GATHER YOUR ATTENTION.

Mileage: 54,000

CEI P0128 COOLANT TEMPERATURE TOO COLD. NO OVERHEATING ISSUES, TEMPS HAVE REMAINED CONSISTENTLY. CAME ON WHILE DRIVING. THERMOSTAT NEEDS REPLACING IN ONLY 4 YEARS FROM PURCHASE. TEMPS HAVE ONLY BEEN HOVERING AROUND FREEZING.

Mileage: 67,650

2016 JEEP CHEROKEE APPROX. 58,000 MILES BEGAN SHUTTING DOWN WHILE EXITING THE PARKING GARAGE, STALLED OUT SEVERAL TIMES AND STEERING AND ALL CONTROL OF THE VEHICLE WAS LOST. TOOK IT TO THE SHOP AND AFTER RUNNING DIAGNOSTIC WAS TOLD THAT NOTHING COULD BE FOUND TO BE WRONG WITH THE VEHICLE. DID NOT DRIVE THE VEHICLE FOR A WEEK AND WHEN IT WAS DRIVEN AGAIN BEGAN DISPLAYING THE SAME PROBLEMS WITH COMPLETE SHUT DOWN. AFTER SOME INVESTIGATION ON THIS WEB SITE AND OTHERS, I FOUND THAT THIS IS A COMMON PROBLEM WITH THE 2016 JEEP CHEROKEE DUE TO THE BUILT IN KILL SWITCH TO PROTECT THE ENGINE WHEN THE OIL IS LOW. I CHECKED THE OIL AND IT WAS INDEED LOW. PRIOR TO THIS FAILURE, THE VEHICLE HAS BEEN WELL MAINTAINED WITH ALL RECOMMENDED OIL CHANGES AND PREVENTATIVE MAINTENANCE. JEEP/CHRYSLERS SOLUTION TO THE PROBLEM-CHECK YOUR OIL MORE OFTEN! THIS VEHICLE IS DANGEROUS-NOT ONLY TO THE DRIVER AND PASSENGERS BUT TO OTHER VEHICLES ON THE ROADS AS THE VEHICLE STOPS WITH NO WARNING AND COULD CAUSE MAJOR ACCIDENTS AND DEATHS. THEY NEED TO BE TAKEN OFF OF THE ROADWAYS

Mileage: 57,000

CEI P0128 COOLANT TEMPERATURE TOO COLD. HAVING TO REPLACE THERMOSTAT ON A CAR ONLY 3 YEARS OLD. TEMPS HAVE NOT BEEN BELOW FREEZING & DIDN'T HAVE THIS ISSUE LAST WINTER. THERMOSTAT IS STUCK OPEN SO GAS CONSUMPTION HAS INCREASED & HEAT HAS DECREASED.

THIS ISSUE HAS HAPPENED SEVEN TIMES NOW IN THE LAST MONTH. MOST RECENT WAS ON 11/14/2019. WHILE DRIVING (IN MOTION) ABOUT 25 MPH IN RESIDENTIAL AREA, JEEP TURNS OFF IN THE MIDDLE OF THE ROAD. ERROR MESSAGE POPS UP ON DASHBOARD TO "SHIFT TO P THEN DESIRED GEAR" (SEE PHOTO). I AM ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT CAR HAS TO BE TURNED COMPLETELY OFF. IT TAKES A COUPLE OF TIRES TO RESTART THE ENGINE. UNKNOWN AS TO WHY THIS IS HAPPENING. TOOK TO DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES AND TO LET THEM KNOW IF PROBLEMS CONTINUES. THIS IS VERY DANGEROUS AS I COULD HAVE BEEN ON A MAJOR HIGHWAY AND CAUSED AN ACCIDENT.

Mileage: 3,600

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED AND AN ABNORMAL CLICKING NOISE WAS HEARD. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE WAS MISFIRING. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HE COULD NOT REPAIR THE VEHICLE BECAUSE THE FAILURE WAS A MANUFACTURER ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 88,000.

Mileage: 88,000

ENGINE FAILURE WHILE GOING AROUND A BEND. STEERING COMPLETELY LOCKED UP AND BREAKS WERE NONE FUNCTIONAL. THANK GOD I WAS ONLY TRAVELING AT APPROXIMATELY 15MHP IN TOWN AND WAS ABLE TO SAFELY COST OUT OF THE WAY OF ONCOMING TRAFFIC. MY DASHBOARD SAID SHIFT TO P (PARK) AND THEN DESIRED GEAR AND THE BATTERY LIGHT ILLUMINATED. I TRIED TO RESTART IN PARK BUT JEEP WOULD NOT START. AFTER ABOUT 15 MINUTES MY JEEP STARTED BACK UP AND RAN NORMAL. MY CONCERN IS IF I WAS DRIVING 70MPH ON THE HIGHWAY WITH MY CHILDREN IN THE TRUCK (WHICH I HAVE TO DO EVERYDAY AS I WORK OUT OF TOWN) WHAT WOULD HAVE HAPPENED??? WOULD I EVEN BE WRITING THIS RIGHT NOW? THERE WAS NO WARNINGS, NO LIGHTS ON, NO INDICATION MY ENGINE WOULD FAIL WHILE ENGAGED WHAT SO EVER. THIS IS A HUGE SAFETY CONCERN!

Mileage: 54,656

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE MAKING A RIGHT TURN UP A HILL, THE VEHICLE STALLED AND "SHIFT TO P THEN TO THE DESIRED GEAR" WAS DISPLAYED. THE VEHICLE WAS PULLED OVER AND WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT DROVE HOME. GLOBAL JEEP (1099 US-22, NORTH PLAINFIELD, NJ 07060, (908) 200-2536) WAS CALLED AND THE CONTACT WAS WAITING FOR THE SERVICE MANAGER TO CALL BACK WITH A DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT CHANGED THE BATTERY AND NOTICED THAT THE OIL WAS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1, VERO BEACH, FL 32962, (772) 567-6633) AND AN OIL CONSUMPTION TEST WAS COMPLETED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

THE CAR BEGAN JERKING AS IF IN THE PROCESS OF STALLING WHILE DRIVING ON THE HIGHWAY. THEN, WHENEVER THE CAR WAS STOPPED AT A LIGHT OR ACCELERATING THE STALL LIKE JERKING WOULD OCCUR AGAIN.

Mileage: 49,000

MAKING A LEFT TURN, ENGINE SHUT OFF NO POWER, STATED I MUST BE IN PARK TO SHIFT WARNING LIGHTS FLASHING (ALL KINDS). WOULD NOT RESTART FOR ABOUT 15 MINUTES. RAN FINE PRIOR TO THIS. FINALLY RESTARTED AND DROVE DIRECTLY TO DEALERSHIP (ITS ONLY ABOUT A MILE AWAY). EXPLAINED WHAT HAPPENED THEY HAD NO CLUE WHY THIS WOULD HAPPEN BUT THEY CHECKED OIL WHICH WAS VERY LOW (WHICH LEADS ME TO BELIEVE THEY HAVE SEEN THIS ISSUE BEFORE). CHANGED OIL AND SO FAR SO GOOD. COMPLAINT - WHY WOULD ENGINE SHUT OFF BECAUSE OF THAT? WHY WOULD A BRAND NEW CAR WITH UNDER 30,000 MILES BURN THAT MUCH OIL? WHY DIDN'T THE INDICATOR TELL ME THERE WAS LOW OIL OR LOW OIL PRESSURE? IF THIS THING BURNS THAT MUCH OIL WITHIN THE ALLOTTED OIL CHANGE TIME - MAY NEED TO LOOK FOR ANOTHER VEHICLE - THIS IS DANGEROUS IF THE CAR SHUTS OFF ON A FREEWAY OR IN BUSY TRAFFIC.

Mileage: 27,511

SERVICE SHIFTER LIGHT CAME ON. HAVING TO REPLACE SHIFTER AND SHIFTING HARNESS. WHEN WARNING CAME ON ALL LIGHTS CAME ON AND WAS NOT ABLE TO USE SHIFTER.

Mileage: 49,000

THE VEHICLE SHAKES WHILE DRIVING, AND HESITATES. LOOKS LIKE ENGINE IS SHAKEN. THE DEALER STATES THERE'S NOTHING WRONG WITH IT.

WHILE DRIVE THE POWER SHIFTER MESSAGED APPEARED, EVERY TIME I TURNED THE CAR OFF THE LIGHT WOULD GO OFF THEN WHILE DRIVING WOULD COME BACK ON EFFECTING THE WAY THE VEHICLE DROVE. TOOK TO THE DEALERSHIP REPLACE A SENSOR NOW MY ENGINE IS KNOCKING AND HARD SHIFTING. I KEPT UP ON OIL CHANGES AND OTHER MAINTENANCE THE CARE IS ONLY AT 44K FOR THE MILES.

Mileage: 35,000

AROUND 76K ON 2016 JEEP CHEROKEE SPORT ENGINE THAT MESSED UP GOING DOWN THE INTERSTATE, I QUICKLY EXITED THEN IT SHUT OFF AND DID NOT WANT TO STAY RUNNING. NOW DEALERSHIP SAYS THEY DON'T UNDERSTAND WHY ZERO COMPRESSION IN CYLINDERS. I KEPT OIL CHANGED EVERY 3K DUE TO DAILY MILES. IT IS TERRIBLE THAT THE MANUFACTURE CANNOT BE HELD ACCOUNTABLE WITH ALL OF THESE COMPLAINTS.

Mileage: 76,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. ON THREE SEPARATE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ADDITIONALLY, WHILE DRIVING, THE SERVICE SHIFTER AND SEVERAL OTHER UNSPECIFIED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NOLF CHRYSLER DODGE (2373 BROOKVILLE ST, FAIRMOUNT CITY, PA 16224, (814) 365-5251) TO BE DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED CONCLUSIVE INFORMATION AS TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

Mileage: 20,000

WHILE DRIVING ON A HIGHWAY, MY 2016 JEEP CHEROKEE SUDDENLY SHUT OFF COMPLETELY. THIS DID NOT ALLOW ME TO ACCELERATE, AND THE CAR SLOWED DOWN WHICH I HAD TO PULL OVER ON THE HIGHWAY. THERE WAS THE ENGINE LIGHT AND THE BATTERY LIGHT SHOWN ON THE DISPLAY. AFTER COUPLE TIMES OF ATTEMPTING TO RESTART THE VEHICLE, I WAS ABLE TO DRIVE IT FINE TO WORK. THIS WAS REALLY DANGEROUS ESPECIALLY WITH I HAD NO ENGINE PROBLEMS PREVIOUSLY TO WARN THAT SUCH THING WAS GOING TO HAPPEN.

Mileage: 35,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE AND SERVICE GEAR SHIFTER INDICATORS ILLUMINATED. THE CONTACT CALLED JIM ELLIS TOYOTA OF MCDONOUGH (144 HIGHWAY 81 W, MCDONOUGH, GA 30253, (770) 288-3755) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

WHILE DRIVING HOME ON A CITY STREET AT APPROX. 35MPH, MY 2016 JEEP CHEROKEE LATITUDE LOST POWER AND SHUT OFF, STATING "SHIFT TO P AND THEN DESIRED GEAR" AND THE BATTERY LIGHT ILLUMINATED. THERE WERE NO WARNINGS BEFORE THIS OCCURRED. THE VEHICLE LOST POWER STEERING AND BRAKES, AND WAS THEN HESITANT TO RESTART. AFTER STARTING, THE VEHICLE JUMPED FORWARD A BIT BUT WOULD NOT PROPERLY DRIVE, AND WAS TOWED HOME AND THEN ULTIMATELY TO A DEALER. THE VEHICLE HAS BEEN HAVING TRANSMISSIONS ISSUE AND WAS ALSO FOUND TO HAVE A DEFECTIVE BATTERY 3 WEEKS AGO, SO THE SAFETY CONCERNS OF THIS VEHICLE CONTINUE TO GROW. AFTER RESEARCHING, I LEARNED THIS IS AN EXTREMELY COMMON ISSUE, OFTEN CAUSED BY LOW OIL, OR NO CAUSE FOUND. THERE ARE HIGH RISKS TO LIFE AND PROPERTY FOR A VEHICLE THAT WILL JUST SHUT DOWN AT WILL WITHOUT ANY WARNING.

Mileage: 35,200

JEEP CHEROKEE WOULDN'T START. IT TRIES TO TURN OVER, ALL OF THE LIGHTS AND THE RADIO COME ON, BUT THE ENGINE WON'T START. I'VE TRIED JUMPING IT AND MADE SURE THERE WAS ENOUGH GAS, AND STILL HAD NO LUCK. HAPPENED LAST WEEK, HAD BATTERY CHECKED AND IT WAS FINE.

PURCHASED 2106 JEEP CHEROKEE IN APRIL 2019. HAD CAR LOOKED OVER AND OIL CHANGED APRIL 19, 2019 @30,141 MILES. ON 8/14/19 THE VEHICLE STALLED WHILE LEAVING A STOP SIGN. TOTAL LOSS OF CONTROL OF THE CAR. DASHBOARD LIGHTS FLASH AND DISPLAY INSTRUCTS YOU TO PUT THE CAR IN PARK. AFTER 3 ATTEMPTS THE CAR STARTS. THOUGHT IT WAS A FLUKE. 8/24/19 THE SAME EVENT HAPPENS AGAIN, EXCEPT ON A BUSIER ROAD. VERY SCARY AND CONCERNED ABOUT BEING HIT FROM BEHIND. 4 ATTEMPTS TO RESTART CAR, FINALLY STARTS AND I DRIVE DIRECTLY TO MECHANIC. 8/27/19 HAPPENS MULTIPLE TIMES TO MECHANIC, WHO AGREES THIS IS A VERY DANGEROUS SITUATION IN MOVING TRAFFIC. THE COMPUTER DOES NOT INDICATE ANY PROBLEM. BASED ON INFORMATION I HAD FOUND ON LINE, HE CHECKS THE OIL TO FIND NO OIL ON THE DIPSTICK. CAR IS @ 35,242 MILES & CONSUMED 4 QTS OF OIL DURING 5100 MILES. I AM TOLD THAT THIS IS WAY TOO MUCH OIL TO BE USED FOR THIS NUMBER OF MILES. THE MORE I POKE AROUND ON LINE, I SEE THAT MANY JEEP CHEROKEE OWNERS ARE REPORTING THE SAME PROBLEMS. COUNTLESS THAT HAVE HAPPENED ON THE HIGHWAY, WHICH I CAN'T BEGIN TO THINK HOW DEADLY THAT CAN BE. IT APPEARS THAT JEEP/CHRYSLER IS DOING NOTHING ABOUT THIS PROBLEM. THEY HAVE RECALLED THE 2019 JEEP CHEROKEE FOR THIS PROBLEM. I WOULD ALSO BELIEVE THIS IS AN ENVIRONMENTAL PROBLEM WITH EXCESSIVE AMOUNT OF OIL BEING BURNED. I DO HAVE RECEIPTS FROM THE SERVICE GARAGE. PLEASE HELP

Mileage: 35,242

BOUGHT THIS CAR AT 17K MILES AND NOW HAVE 50K. 10K BEFORE THE WARRANTY RUNS OUT AND DEALER WILL ONLY ADDRESS THIS ISSUE IF THE VEHICLE WILL SHOW THIS ISSUE AT THE TIME IT IS AT THE DEALER. ISSUE IS UNPREDICTABLE. CAR JERKS HARD FROM FIRST TO SECOND GEAR, ALMOST AS IF YOU HAVE BEEN REAR ENDED. CAR HAS TROUBLE SHIFTING TO HIGHER SPEED UPON ENTERING THE HIGHWAY. THERE IS ALSO A PRONOUNCED "TICKING" NOISE WHEN ENGINE IS RUNNING/IDLE

Mileage: 50,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE JERKED WHILE SHIFTING BETWEEN FIRST, SECOND, AND THIRD GEARS, AND LOST POWER. IN ADDITION, THE RPMS FAILED TO INCREASE TO 2,000 AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY CABLE, BUT THE FAILURE RECURRED. THE CONTACT USED THE LPB READER AND RECEIVED CODE: P0887 (TCM HIGH VOLTAGE). THE CONTACT CALLED EAST TENNESSEE DODGE CHRYSLER JEEP RAM (2774 N MAIN ST, CROSSVILLE, TN 38555, (931) 463-3640), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Mileage: 30,000

SERVICE SHIFTER ERROR ON DASH BOARD. ALL LIGHTS ON GEAR SHIFTER COME ON AT ONCE P,R, N,D. IT ONLY COMES ON WHEN DRIVING AND DOESN'T GO OFF UNTIL THE CAR IS TURNED OFF. IT ISN'T DAILY BUT IT'S STILL SCARY.

Mileage: 37,000

MY WIFE'S JEEP CHEROKEE 2016 WHILE DRIVING 3 TIMES IN THE LAST MONTH HAS STALLED WHILE MAKING A SLIGHT RIGHT TURN. THE DISPLAY SIGNALS ENGINE, AND BATTERY FLASH AND THEN THE CAR DIES WITH NO POWER INSTANTLY. MY PREGNANT WIFE WAS COMMUTING DURING RUSH HOUR THE LAST TIME THIS HAPPENED AND THIS NEARLY CAUSED HER TO BE REAR ENDED. LUCKILY THE DRIVER BEHIND HER WAS PAYING ATTENTION AND AVOIDED THE COLLISION. NOW MY WIFE WAS STUCK IN TRAFFIC WITH NO POWER FOR 5 MINUTES UNTIL THE CAR TURNED BACK ON. AFTER A LOT OF ONLINE RESEARCH, I FOUND 90 PLUS COMPLAINTS ABOUT THIS EXACT ISSUE. APPARENTLY THE 2.4 L MOTOR IN THE 2016 JEEP CHEROKEE HAS A SAFETY FEATURE THAT CAUSES THIS STALLING BASED ON LOW OIL LEVELS. SO THIS POORLY ENGINEERED ENGINE BURNS 1 QT OF OIL PER 1000 MILES, THIS CAUSES YOUR OIL TO RUN SIGNIFICANTLY LOW BEFORE THE MANUFACTURERS RECOMMENDED OIL SERVICE PERIODS. MY MECHANIC INSPECTED THE VEHICLE AND HAS COME TO THE SAME CONCLUSION, WE WILL HAVE TO ADD 1 QT OF OIL EVERY THOUSAND MILES. THIS CAR HAS LESS THAN 36K MILES AND WILL NOW REQUIRE EXTRA OIL FOR ITS LIFE, WHICH IS RIDICULOUSLY TEDIOUS FOR A 30K$ CAR. HOWEVER THE STALLING WITH NO WARNING AND CAUSING LOSS OF POWER IN TRAFFIC WILL EVENTUALLY LEAD TO ACCIDENTS AND SHOULD BE A SIGNIFICANT SAFETY CONCERN.

Mileage: 35,456

VEHICLE, WHILE IN MOTION, STALLS AND ENGINE SHUTS OFF AT ANY SPEED. BEING TOLD OIL BURNS TOO QUICKLY IN THESE VEHICLES AND THIS IS A SAFETY FEATURE THE CAR HAS ALTHOUGH IT HAS ALMOST COST ME MULTIPLE SERIOUS/POTENTILLY FATAL COLLISIONS WITH MY INFANT CHILDREN IN THE VEHICLE. NO OIL INDICATOR HAS EVER TURNED ON INDICATING OIL LEVEL IS LOW. HAD SAME ISSUE WITH THIS CAR AT 15,000 MILES IN WHICH ENGINE WAS COMPLETELY REPLACED BUT NOW IS DOING THE SAME THING AS BEFORE. THIS IS A WELL DOCUMENTED ISSUE AMONGST JEEPS - WHY HAS THERE NOT BEEN A RECALL? THIS IS A MAJOR SAFETY CONCERN AND OUR LIVES AND THE LIVES OF OUR CHILDREN ARE AT RISK AS I ALMOST WAS T-BONED TODAY AS MY ENGINE STALLED IN A BUSY INTERSECTION. I WAS ATTEMPTING TO TURN BUT HAD NOT YET MANEUVERED AND WAS LEFT STALLED IN THE MIDDLE BLOCKING ONCOMING TRAFFIC ON A BUSY CITY STREET BUT HAD HAD THIS SAME PROBLEM HAPPEN ON A HIGHWAY.

Mileage: 55,000

THE PROBLEM STARTED 7/23/2019. THE JEEP IS STOPPING RANDOMLY AT RED LIGHTS AND STOP SIGNS. IT STARTS BACK UP BUT THE AC IS ON DEFROST AND I HAVE TO PUT IT BACK ON COOL. THE FIRST TIME IT DID THIS I READ ABOUT SOME REVIEWS THAT STATED IT COULD BE BECAUSE AN OIL CHANGE IS NEEDED. SINCE IT WAS TIME FOR AN OIL CHANGE, I DID THAT. BUT THE NEXT DAY IT DID THE SAME THING, RANDOMLY STOPPING. ALSO CHANGED A DIRTY AIR FILTER. SCHEDULED A DIAGNOSTIC TEST FOR 7/29/19 AND WILL SEE IF JEEP CAN HELP WITH THIS PROBLEM.

Mileage: 108,000

ON 2 SEPARATE OCCASIONS WHILE IN MOTION ON A CITY STREET ALL OF THE GEAR SHIFTS LIGHTS CAME ON AND WHERE YOU SEE YOUR MILEAGE THAT SCREEN READ SERVICE SHIFTER. THIS STAYED VISIBLE UNTIL THE CAR WAS TURNED OFF AND RESTARTED. THE CAR ALSO JERKS WHILE IN MOTION AND THE BRAKES WHERE SUPPOSED TO BE FIXED LAST WEEK FROM THE DEALERSHIP THAT I PURCHASED THE CAR FROM BUT ITS STILL FEELS LIKE THE BRAKES ARE GRINDING.

Mileage: 55,400

MY 2016 JEEP CHEROKEE LATITUDE HAS SUDDENLY TURNED OFF TWICE IN THE MIDDLE OF THE ROAD WHILE DRIVING. A "SHIFT GEAR" LIGHT WARNING APPEARS ON THE DASHBOARD. BOTH TIMES IT OCCURED SHORTLY WHILE STARTING TO DRIVE HOME FROM WORK. THEREFORE, OCCURED WITHIN 10 MINUTES OF STARTING THE ENGINE. THE FIRST TIME IT OCCURED WITHIN SECONDS AFTER TURNING LEFT AT A LIGHT.

Mileage: 1

BOUGHT A 2016 JEEP CHEROKEE WITH 60MILES ON IT WITHIN 3 WEEKS CAR SHUT OFF 3 TIME WHILE DRIVING WITH SIGNAL SHIFT GEAR COMES ON. HAVE TO PUT CAR IN PARK AND TURN OFF CAR AND TURN ON A FEW TIMES AND IT WILL BE FINE TWO MONTHS LATER IT HAPPENS AGAIN THIS TIME HAPPENING A FEW TIME IN THE SAME DAY A FEW MINUTES APART. THIS DANGEROUS BECAUSE IT HAPPENS WHILE YOUR DRIVING ON THE ROAD WITH NO WARNING.

Mileage: 61,500

2016 JEEP CHEROKEE LIMITED FWD, MISFIRING AND SHAKING BEGAN WHILE STOPPED AT TRAFFIC LIGHT AND WHILE DRIVING AFTERWARDS FOR 1/2 MILE. AUTOMATIC START/STOP WAS ON. PULLED OFF ROAD AND TURNED ENGINE OFF AND LET SET FOR 1-HOUR. RESTARTED VEHICLE AND BEGAN SHAKING AND MISFIRING AGAIN. THIS TIME ENGINE LIGHT CAME ON AND START/STOP SYSTEM WARNING CAME ON. SHUT VEHICLE OFF AGAIN AND LET SIT FOR 30 MINUTES. STARTED VEHICLE AGAIN AND PUT IN REVERSE, DROVE FOR A FEW MINUTES AND VEHICLE BEGAN SHAKING AND MISFIRING AGAIN WHILE GOING THROUGH THE SHIFTING SEQUENCE. DROVE IT TO A DEALERSHIP AND IT DID THIS THE ENTIRE WAY, APPROXIMATELY 10 MILES. NO MATTER WHAT SPEED I WAS DRIVING IT WAS STILL HAPPENING. THE SHAKING/MISFIRING SEEMED TO SUBSIDE A LITTLE WHEN A/C WAS NOT IN USE. IN ADDITION TO OTHER WARNING LIGHTS COMING ON, SERVICE-SHIFTER LIGHT CAME ON WHILE MAKING A RIGHT-HAND TURN.

Mileage: 60,000

VEHICLE STALLS AND CUTS OFF WHILE DRIVING AND STEERING WHEEL LOCKED UP WITHOUT WARNING. NO CHECK ENGINE LIGHTS ON AND NO EXPLANATION. AFTER SEVERAL TIMES IT WAS FOUND THAT THE ENGINE WAS COMPLETELY OUT OF OIL. OIL CONSUMPTION TEST RESULTED IN AN ENGINE REPLACMENT FROM SCRATCHING ON INSIDE CYLINDER WALLS. NEW ENGINE 11-2017. NEW ENGINE IS STARTING TO DO THE SAME THING AND IS BURNING OIL. CAR WILL SHUT OFF.

Mileage: 44,365

WHILE IN MOTION: 2016 JEEP CHEROKEE WILL RANDOMLY LOSE ENGINE POWER DURING A RIGHT TURN (ON HIGHWAY AT HIGH SPEED AND AT LOW SPEED ON CITY STREET), STEERING LOCKS UP, DECELERATES AUTOMATICALLY, AND DASH SAYS TO PUT VEHICLE INTO MANUAL MODE AND SELECT THE DESIRED GEAR. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED AN ACCIDENT TWO TIMES.

Mileage: 55,000

VEHICLE STALLS DURING DECELERATION INTO RIGHT HAND TURNS. EXTREMELY DANGEROUS. HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE OCCURRING UNDER THE SAME CIRCUMSTANCES. DEALERSHIP IS DENYING ANY PROBLEMS EXIST AND CANNOT DUPLICATE ISSUE. ONLINE COMPLAINTS STATE THAT SOME DEALERSHIPS STATING IT IS DUE TO LOW OIL AND OIL CONSUMPTION IS VERY HIGH AND PROBLEM CAN OCCUR EVEN WITH VEHICLE MAINTAINED TO MANUFACTURERS SPECIFICATIONS. I HAVE BEEN ALMOST REAR ENDED SEVERAL TIMES DUE TO THIS ISSUE AND CHRYSLER NEEDS TO RECALL THESE VEHICLES AND MAKE IT RIGHT NO MATTER THE COST. NO WARNING OR TROUBLE LIGHTS PRIOR TO COMPLETE LOSS OF POWER. THEY JUST RECALLED THE 2019 MODELS FOR THIS VERY PROBLEM BUT THEY NEED TO RECALL PRIOR YEARS EXPERIENCING THE SAME ISSUES. THIS IS A SERIOUS SAFETY ISSUE ESPECIALLY WHEN ENTERING THE HIGHWAY WERE CARS OUR TRAVELING AT A HIGH RATE OF SPEED.

Mileage: 56,000

THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. I AM DRIVING WITH NO ISSUES AND THEN ALL OF A SUDDEN THE CAR LOSES SPEED. I WILL GO FROM 70-0MPH WITH IN SECONDS, ALL THE LIGHTS WILL COME ON ON MY DASH BOARD AND I AM UNABLE TO SPEED UP OR EVEN STEER OUT OF THE WAY. THE SECOND TIME THIS HAPPENED TO ME I WAS IN THE FAST LANE ON THE FREEWAY WITH MY DAUGHTER,NO CARS BEHIND ME BECAUSE I WOULD HAVE BEEN HIT WITH OUT A QUESTION. IT SOUNDED AS IF THE CAR SHUT DOWN WITH OUT ACTUALLY TURNING OFF. I HAD THE CAR TOWED TO THE DEALER WHERE THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. BOTH TIMES THIS HAS HAPPENED AND NOW I AM SCARED EVERY TIME I DRIVE. NOW THE STEREO WILL NOT TURN ON. THE SCREEN IS ON BUT WILL NOT MOVE FROM THE JEEP SIGH IT WILL FLICKER ON AND OFF BUT NOT EVER MOVE FROM THERE.

Mileage: 90,000

I TURNED ON THE CAR, LET IT WARM UP FOR ABOUT 3 MINUTES. PUT IT IN DRIVE, I WAS ON THE ROAD FOR ABOUT 5 MINUTES AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON, THE CAR STALLED AND THE MOTOR TURNED OFF. THE TRANSMISSION WAS STUCK IN DRIVE AND I HAD TO FORCEFULLY FIND A WAY TO MOVE IT TO NEUTRAL OR PARK TO RESTART THE CAR. WHEN I CHECKED THE FLUIDS ON THE VEHICLE EVERYTHING WAS OK WITH THE EXCEPTION OF THE OIL DIP STICK. ALL THE OIL HAD BURNED AWAY AND I WAS STILL ABOUT 2000 MILES AWAY FROM NEXT OIL CHANGE. ALL MY OIL CHANGES WERE DONE AT THE JEEP DEALERSHIP WHERE THE CAR WAS PURCHASED AND WE USED SYNTHETIC OIL TO PROTECT THE ENGINE. THIS IS VERY DANGEROUS THAT NO WARNING SIGNS ARE GIVEN TO THE DRIVERS AND THAT THE CAR COMPLETELY SHUTS OFF IN THE MIDDLE OF THE ROAD. I TRIED TO RESOLVE THIS ISSUE WITH THE DEALERSHIP BUT THEY SAID THAT BECAUSE THERE IS NO RECALL FOR THIS COMMON PROBLEM, THEY CANNOT RESOLVE IT. PLEASE HELP!

Mileage: 30,000

OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.

Mileage: 30,000

VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR. I HAVE TWO SMALL SPECIAL NEEDS CHILDREN. THIS HAS HAPPENED 3 TIMES IN THE LAST TWO MONTHS. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. I READ OVER 100 PEOPLE'S EXACT SAME COMPLAINTS ON LINE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 45,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. WE HAVE ONE VEHICLE, LIMITED MEANS, AND TONS OF THERAPY APPOINTMENTS. TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANUEVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN....LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.

Mileage: 41,000

MY VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS DRIVING IN TRAFFIC. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED TWICE ON MAY 6TH ON A BUSY STREET, ONCE ON MAY 9TH ON THE HIGHWAY, AND TWICE ON MAY 11TH ON ANOTHER BUSY STREET. THERE WAS NO OIL IN MY CAR. I WAS NOT DUE FOR AN OIL CHANGE FOR ANOTHER 3 MONTHS OR 2000 MILES. NO OIL LIGHT INDICATOR CAME ON TO WARN ME ALL MY CAR KEPT DOING WAS STALLING TELLING ME TO SHIFT TO PARK. I WAS TOLD BY THE JEEP DEALERSHIP THAT I HAD TO HAVE MY CAR TOWED IN OR ADD OIL BEFORE DRIVING IT TO THEM. THE DEALER EXPLAINED WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE AND FAMILY IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER NO RECALL HAVE BEEN ISSUED. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR. I DO NOT UNDERSTAND HOW MANY ISSUES HAVE TO BE REPORTED BEFORE SOMETHING CAN BE DONE. DOES SOMEONE HAVE TO DIE BEFORE THIS BECOME A CONCERN.

Mileage: 43,450

THIS IS THE SECOND TIME MY CAR HAS SHUT OFF WHILE DRIVING IN THE MIDDLE OF THE ROAD, I HAD MY CHILDREN IN THE CAR CHECKED OIL THERE WAS NONE I AM NOT DUE FOR ANOTHER OIL CHANGE FOR 500 MILES I BOUGHT THIS VEHICLE BRAND NEW ONLY HAS A LITTLE OVER 19,000 MILES I HOPE THIS IS FIXED IF NOT I WILL BE GETTING RID OF THIS VEHICLE AND WILL NEVER PURCHASE AN JEEP PRODUCT EVERY AGAIN. THIS IS VERY DANGEROUS I WILL BE CALLING THE DEALERSHIP ON MONDAY

Mileage: 19,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE MAKING A RIGHT TURN AT 20 MPH, THE ENGINE STALLED AND "SHIFT TO KEY FOR PARK TO SELECT THE DESIRED GEAR" APPEARED ON THE INSTUMENT PANEL. THE CONTACT HAD TO MAKE THREE ATTEMPTS TO START THE VEHICLE AND WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CONTACT CALLED SANSONE CHRYSLER JEEP DODGE (LOCATED AT 100 US HIGHWAY, US-1, AVENEL, NJ 07001, (866) 809-9999) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,280. *DT

Mileage: 26,280

THE DIP STICK ONLY REACHING THE TOP 3 QUARTS OF OIL.I WAS TOLD BY THE JEEP DEALERSHIP THAT THE CAR ENGINE SHUTS OFF MID DRIVE(IN MOTION) TO PROTECT THE ENGINE EVEN IF YOU ARE GOING 70 MPH(ON THE CITY STREET, HIGH WAY, OR LOCAL ROAD AND WHILE TURNING). THIS IS SO THE ENGINE DOES NOT BURN THE OIL. THIS MEANS THAT THE CAR STALLS OUT AND LOOSES POWER AND CONTROL WITH NO NOTIFCATION.

Mileage: 71,500

WHILE DRIVING THE VEHICLE AFTER JUST A COUPLE MINUTES IN MY SUBDIVISION THE VEHICLE STALLED & WOULD MOVE. I MADE 2 TURNS, ONE RIGHT & ONE LEFT THEN IT STALLED. THE "CHARGING SYSTEM LIGHT" WENT ON & SAID "SHIFT TO P THEN DESIRED GEAR". AFTER A FEW MINUTES IT RESTARTED. THE JEEP MANUAL INDICATED NOT TO DRIVE IT WITH THIS CODE SO I HAD IT TOWED TO DEALER & THEY DID A PCM FLASH UPDATE. THEY TESTED THE OIL LEVEL & SAID IT WAS FINE. NEXT MORNING THE VEHICLE WOULD NOT START. AGAIN TOWED IT TO DEALER. THEY KEPT IT OVERNIGHT & CHANGED THE BATTERY. THEY DROVE THE VEHICLE, BUT COULDN'T GET IT TO REPLICATE WHAT HAPPENED & INDICATED THERE WERE NO STORED CODES. THE FOLLOWING MORNING THE VEHICLE STARTED, I BEGAN DRIVING AROUND THE CORNER IN THE SUBDIVISION AFTER TURNING RIGHT AND AGAIN THE VEHICLE JUST STALLED WITH SAME INDICATOR LIGHT & MESSAGE AS THE FIRST TIME. BROUGHT IT BACK TO THE DEALER & THEY SAID THE OIL WAS LOW, THOUGH THE VEHICLE INDICATED 47% OIL LIFE WITH ABOUT 3,800 MILES SINCE LAST OIL CHANGE, WHICH WAS LESS THAN 2 MONTHS AGO. DEALER TOLD ME TO DRIVE IT FOR 1,000 MILES & THEN BRING IT BACK SO THEY CAN DO AN OIL CONSUMPTION TEST. VERY UNSAFE TO DRIVE WHEN IT STALLS, AS THE VEHICLE DOES NOT MOVE, IT JUST SHUTS OFF & DIDN'T COAST SO I COULD MOVE OVER. THIS IS A SAFETY RISK & DO NOT FEEL SAFE DRIVING IT, IF THIS HAD HAPPENED IN TRAFFIC OR ON THE HIGHWAY IT COULD HAVE CAUSED A CRASH. I WAS TOLD BY THE DEALER THIS IS A KNOWN ISSUE BY CHRYSLER & THAT THE VEHICLE SHUTS DOWN TO PROTECT THE ENGINE. THERE WAS NO PREVIOUS WARNING LIGHTS OR CHECK ENGINE NOTIFICATION PRIOR TO IT HAPPENING.

Mileage: 35,675

JEEP CHEROKEE BEGINS TO EXPERIENCE INTERMITTENT HESITATION WHILE IDLE AND UNRESPONSIVE MANEUVERABILITY DURING ACCELERATION. IGNITION COILS FAIL ON 2.4L ENGINE WITH CONSISTENCY - #4, #2, #3 (3 OF 4 IGNITION COILS) CAUSING MISFIRE IN ENGINE CHAMBER. LACK OF CONTROL DURING ACCELERATION / DECELERATION CREATE HIGH CONCERN FOR SAFETY WHILE AT HIGH SPEEDS AND GENERALLY WHILE DRIVING.

Mileage: 66,399

MY VEHICLE JEEP WAS IN MOTION ON THE INTERSTATE WHEN MY SERVICE TRANSMISSION LIGHT CAME ON AND I ALMOST CAUSED A MAJOR ACCIDENT WHEN MY JEEP SLOWED WAY DOWN. WHEN I ACCELERATED IT WOULD HARDLY MOVE. MIND YOU I WAS ON THE INTERSTATE!! VERY SCARY EXPERIENCE. THIS IS NOT THE FIRST EXPERIENCE I HAVE HAD WITH MY JEEP WHILE IN MOTION ON HIGHWAY IT JUMPS BUCKS AND REVS UP ON ITS OWN WHEN IT WAS DOING THAT I HAD TO TAKE IT TO BE HOOKED UP TO TESTER TO SEE WHY MY BATTERY LIGHT CAME ON? HAD TO REPLACE COIL PACK #4 AND I DID IT AGAIN 6 MONTHS DOWN THE ROAD AND HAD TO REPLACE COIL PACK #2. THE CHECK ENGINE LIGHT STAYS ON. MY JEEP ONLY HAS 59064 MILES. I AM VERY SCARED TERRIFIED AND NERVOUS DRIVING ME JEEP.

Mileage: 59,017

VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!

Mileage: 55,000

WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR

Mileage: 41,500

MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.

Mileage: 81,707

CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.

Mileage: 71,000

HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.

Mileage: 53,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT CALLED LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007, (833) 866-5795) AND SCHEDULED A DIAGNOSTIC APPOINTMENT FOR THIS WEEKEND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NAPLETON NORTH LAKE CHRYSLER (3701 NORTH LAKE BLVD, PALM BEACH GARDENS, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

WHILE THE CAR IS IN MOTION OR JUST AFTER BRAKING, THE ENGINE WILL BEEP AND THEN COMPLETELY SHUT OFF. THE SCREEN SAYS TO PUT THE VEHICLE IN PARK IN ORDER TO RESTART IT. IT TAKES SEVERAL MOMENTS FOR THE VEHICLE TO RESTART. *DT*JB

Mileage: 20,401

SHORTLY AFTER I GET GAS THE VEHICLE WILL GO FROM DRIVE TO IDLE AND A WARNING MESSAGE WILL POP UP THAT SAYS I NEED TO SHIFT TO PARK. THIS HAS HAPPENED WHILE WAITING TO TAKE A LEFT AT LIGHTS AND SOMETIMES AS SOON AS I GO TO PULL OUT OF THE GAS STATION.

WHILE WE WERE DRIVING, A MESSAGE CAME ON THE DASHBOARD TO SERVICE TRANSMISSION, AND THEN WE WERE NOT ABLE TO ACCELERATE. WE PULLED OVER AND TURNED OFF THE CAR, AND THEN STARTED IT BACK UP AND WE DROVE FINE FOR ABOUT A MINUTE BEFORE THE SAME MESSAGE CAME UP ON THE DASHBOARD. AGAIN WE WERE NOT ABLE TO ACCELERATE EVEN THOUGH THE GAS PEDAL WAS PUSHED ALL THE WAY. IT WASN'T MAKING ANY NOISE. WE CALLED THE DEALERSHIP AND ALL I WAS TOLD WAS TO TURN IT OFF FOR ABOUT 5 MINUTES AND TURN IT BACK ON TO SEE IF THE SERVICE LIGHT WOULD RESET. IF NOT TO CALL A TOW TRUCK TO TAKE IT TO THE NEAREST DEALERSHIP, BUT SINCE IT WAS SUNDAY THEY WERE ALL CLOSED. ALL MY FAMILY WAS WITH ME IN THE CAR WHICH WAS VERY FRIGHTENING. I FOLLOWED THE DEALERSHIPS INSTRUCTIONS BUT IT DID NOT WORK. WE STOP AT A STOPLIGHT AND IT DIDN'T WANT TO MOVE FORWARD ONCE THE LIGHT TURNED GREEN. WE TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WENT AGAIN. WE WERE ABOUT 45 MINUTES AWAY FROM HOME SO WE JUST HEADED BACK. THE SERVICE MESSAGE NEVER WENT AWAY AND WERE ONLY ABLE TO TRAVEL AT LOW SPEED. I HAVE CALLED FCA IN THE PAST WHEN A SERVICE TRANSMISSION MESSAGE POPPED UP ON THE DASHBOARD BUT IT JUST FLASHED AND DIDN'T STAY. THIS IS A NEW CAR AND I AM VERY UPSET IT HAS ALL THESE ISSUES.

Mileage: 68,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNKNOWN.

Mileage: 72,000

TAKATA RECALL AFTER STARTING THE CAR AND STAYING STATIONARY STARTS TO SHAKE. WHILE DRIVING SHAKES EVEN MORE AND HAS STALLED ON ME WHILE DRIVING WITH MY TODDLER IN CAR SEAT IN BACK. THEN IT DID IT AGAIN 2 MORE TIMES JUST GLAD MY SON WASN'T IN THE CAR. NOW CHECK ENGINE LIGHT LIT UP TODAY FEB-6-2019. THERE HAVE BEEN PLENTY OF COMPLAINTS OF THESE TYPE OF ISSUES. MY VEHICLE IS UNDER WARRANTY STILL AS IT IS A LEASE. I WILL NOT BE LEASING JEEP ANYMORE. *DT *DT*JB

Mileage: 1

TWICE IN THE PAST WEEK MY JEEP HAS JUST STALLED WHILE DRIVING, BOTH ON 2/1/19 AND 2/4/19 I WAS GOING AROUND 35-40 MPH. I AM ABLE TO COAST THE JEEP OFF THE ROAD AND THEN I NEEDED TO WAIT A FEW MINUTES BEFORE IT STARTS UP AGAIN. THE ON BOARD COMPUTER SYSTEM DISPLAY DOES NOT SHOW ANY PROBLEMS. UPON RESEARCH IT SEEMS SEVERAL PEOPLE HAVE REPORTED THE SAME PROBLEM.*DT*JB

Mileage: 41,000

CAR WAS IN DRIVE/RUN MODE AND CAR CUT OFF. STEERING WHEEL LOCKED UP. CAR COASTED TO STOP. UNABLE TO CONTROL. *DT*JB

Mileage: 42,000

ENGINE STALLS AND DIES WITHOUT WARNING WHILE DRIVING. AFTER SHUTDOWN A MESSAGE ON THE DASH TELLS YOU TO PUT IT INTO PARK TO START THE CAR AGAIN, ENGINE WILL RESTART AFTER 2 MIN BUT WILL FAIL TO RESTART IF YOU TRY SOONER. VERY DANGEROUS, THIS HAS HAPPENED 6 TIMES NOW WHILE DRIVING. STARTED AT 33K MILES AND I AM NOW AT 42K, 1ST TIME DEALER SAID FILL UP OIL, 2ND TIME SERVICE DEPT SAID NOTHING WRONG BUT UPDATED SOFTWARE, 3RD TIME SERVICE DEPARTMENT HAS NEVER HEARD OF THIS BEFORE AND NO IDEA BUT TOLD ME TO TRADE MY CAR IN FOR SOMETHING ELSE. VERY DANGEROUS AS HAS HAPPENED ON A FREEWAY WHILE MOVING, EACH TIME IS WITHOUT WARNING AND YOU LOSE ALL ENGINE AND POWER. *BF *DT*JB

Mileage: 3,400

WHILE DRIVING ON A RESIDENTIAL STREET, MY 2016 JEEP CHEROKEE LATITUDE WITH 45,196 MILES DISPLAYED THE "SERVICE SHIFTER" MESSAGE ON THE DASHBOARD. THE PRND SHIFTER LIGHTS WERE ALL LIT UP RED. PULLED OVER, PUT THE CAR IN PARK, RESTARTED THE VEHICLE AND THE MESSAGE DID NOT APPEAR. LATER IN THE DAY, THE RADIO DISPLAY STOPPED WORKING. SCHEDULED A SERVICE APPOINTMENT WITH THE DEALERSHIP.

Mileage: 45,196

THIS IS SAFETY CONCERN! 2016 JEEP CHEROKEE CAR WOULD STOP WHILE YOU DRIVING HIGH SPEED WITHOUT ANY WARNING SIGN AND ALL THE LIGHT WILL COME ON CAN NOT SHIFTING OR RESTART THE CAR. IT HAPPENED ON ME TWICE ALREADY. ONE TIME ON HIGHWAY I-95, ONE TIME ON A BUSY LOCAL ROAD AT PA. JEEP DEALERSHIP SAID IT WAS COMPUTER UPDATING, I COULD NOT GET IT. AFTER FIRST TIME THEY REPAIRED IT, I DID FEEL SOMETHING WIRED WITH THE CAR. SO I BROUGHT IT BACK TO JEEP DEALERSHIP TWO MORE TIME FOR DIAGNOSE. THEY ALL SAID THE CAR HAD NO PROBLEM. NOT EVEN A MONTH, IT HAPPENED AGAIN. SUDDENLY STOP! THIS TIME THEY STILL TRYING TO FIX IT FOR ME, BUT I COULD NOT TRUST JEEP AGAIN. I MEAN IF THEY CAN FIX IT, IT WOULD NOT HAPPENED AGAIN AFTER THREE TIME WHAT EVER FIX OR DIAGNOSE.

Mileage: 27,700

OUR 2016 JEEP CHEROKEE (LATITUDE 4WD) HAS BEEN STALLING AFTER A COLD START. THE BATTERY INDICATOR FLASHES AND THEN REGISTERS A MESSAGE TO PLACE THE CAR IN P TO SHIFT INTO GEAR. I HAVE BEEN ABLE TO RESTART THE CAR AFTER WAITING 30-60 SEC, SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS AT THE DEALERSHIP ON 1/14/19 AND I WAS TOLD THAT THERE WASN'T ANY OIL ON THE DIPSTICK. THE ENGINE IS POSSIBLY BURNING OIL BUT THERE ARE NO INDICATORS OR STATUS UPDATES WHEN THE SYSTEM IS CHECKED. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF AN ENGINE ISSUE WITH THE 2016 JEEP CHEROKEE. AN OIL CONSUMPTION TEST IS NEEDED BEFORE THE ENGINE CAN BE REPLACED (IF NEEDED). OIL CONSUMPTION TEST INITIATED 1/14/19. CHRYSLER/JEEP IS AWARE OF THIS ISSUE AND HAS NOT ISSUED A SAFETY RECALL. NEGLIGENCE BY CHRYSLER FOR NOT RESPONDING TO THIS SIGNIFICANT DEFECT AND SAFETY ISSUE.

Mileage: 49,000

ABOUT A MONTH AGO, MY 2016 JEEP STARTED TO STALL AS I WAS DRIVING THE VEHICLE. THE STEERING WHEEL LOCKS AND THE BATTERY SIGN FLASHES, THEN THE CAR TELLS ME TO PLACE THE CAR IN PARK. I SHUT THE CAR OFF, WAIT ABOUT TWO MINUTES THEN RESTART THE CAR. SOMETIMES I WILL MAKE IT TO MY DESTINATION, SOMETIMES IT STALLS ON ME AGAIN. IT'S HAPPENED TOO MANY TIMES, AND I SCARED TO DRIVE THE CAR ANYMORE. IT HAS BEEN IN A SHOP FOR THREE WEEKS NOW, AND THERE IS NOTHING THAT THEY CAN FIND WRONG WITH THE VEHICLE. THEY HOOK IT UP TO A MACHINE, BUT NO ERROR MESSAGES ARE REPORTED TO THEM. *DT*JB

Mileage: 64,000

VEHICLE SHUT OFF WHILE MY HUSBAND WAS DRIVING.TOOK VEHICLE TO DEALERSHIP. WAS 3 QUARTS LOW. WE HAVE BEEN TOLD BY THE DEALERSHIP THAT THEIR HANDS ARE TIED, THAT THIS ENGINE USES ABOUT A QUART OF OIL EVERY 1000 MILES BUT THE ENGINE IS DESIGNED TO SHUT OFF BEFORE IT WOULD BLOW ENGINE. MY HUSBAND TOLD THE DEALERSHIP THAT IF THEY PUT AN ENGINE IN A VEHICLE THAT USES OILS THIS WAY THEY SHOULD LET PEOPLE KNOW. WE HAVE TALKED TO CHRYSLER WITH NOTHING OTHER THAN HAVE AN OIL CONSUMPTION TEST DONE WHICH WE DID. WE NOW KEEP OIL AND CHECK ON A REGULAR BASIS

Mileage: 30,000

THE RPM'S ON THIS TRANSMISSION IN THIS VEHICLE GO UP VERY HIGH BUT THE TRANSMISSION DOES NOT SHIFT INTO GEAR. THE VEHICLE SPUTTERS AND SLOWS ON THE OPEN ROAD. THE ENGINE DOES RUN ON ALL CYLINDERS. THE ENGINE HAS NO POWER. THIS CREATES A SAFETY RISK ON A HIGHWAY. ALSO THE DIFFERENTIAL LOCKS UP WHEN YOU HAVE TO HIT THE BRAKES AND THREE REAR OF THE CAR LOCKS UP AND SKIDS LEFT OF CENTER. PARTY'S OF THE SUSPENSION HAVE BROKEN FOR NO APPARENT REASON. THE LEFT REAR CONTROL ARM BROKE FOR NO APPARENT REASON. I HAVE BEEN INFORMED BY A JEEP DEALERSHIP THAT THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE FILED COMPLAINTS WITH CHRYSLER ON THREE OCCASIONS INFORMING THEM OF THE NUMEROUS ISSUES WITH THIS VEHICLE. I WAS ADVISED TO GET A DIAGNOSTIC TEST DONE AND THEY WOULD WORK WITH ME TO BUY THIS CAR BACK. I DID AS REQUESTED AND NOW BEING INFORMED I WILL PROBABLY HAVE TO GO TO ARBITRATION. THREE TIMES NOW WHEN I APPLIED THE BRAKES HARD ON A HIGHWAY THE EAST LOCKED UP AND THE LEFT REAR OF MY CAR SKIDDED AND I HAD NO CONTROL. I NEARLY HIT A RETAINING WALL. I HAVE A VEHICLE THAT THE DEALERSHIP HAS DEEMED UNSAFE TO DRIVE.

Mileage: 34,000

BOUGHT THE CAR 10/3/2018 WITH A FRESH OIL CHANGE, 12/18/2018 CAR SHUT OFF ON HUSBAND WHILE DRIVING WITH KIDS IN THE CAR (THE ENGINE DIED, STEERING LOCKED UP, THE BATTERY LIGHT FLASHED AND AN ERROR POPPED UP THAT SAID TO PUT THE TRANSMISSION IN PARK AND SELECT THE DESIRED GEAR) NO OIL LIGHT EVER CAME ON TO WARN LOW OIL 12/20/2018 CAR SHUT OFF TWICE WHILE DRIVING, CHECK ENGINE LIGHT CAME ON WENT TO DEALER AND OIL CHANGE WAS COMPLETED, LESS THAN 4K MILES DRIVEN AND THERE WAS ONLY QUART OF OIL LEFT IN ENGINE (5 QT BURNED) 12/21/2018 CALLED DEALER BECAUSE CAR SKIPPED, WAS TOLD NORMAL DUE TO AIR GETTING INTO ENGINE CAUSING A MISFIRE SHOULD BE FINE NOW 1/7/2019 CAR SPUTTERED TWICE WHILE DRIVING, FELT LIKE IT SHUT OFF BROUGHT CAR TO DEALER AND THE CAR WAS LOW BY 1 QUARTS OF OIL STARTED OIL CONSUMPTION TESTING. WHEN CAR STALLS OUT IT IS WHILE YOU ARE DRIVING AND HAPPENS WITHOUT WARNING, I WAS IN THE MIDDLE OF AN INTERSECTION THE FIRST TIME IT HAPPENED TO ME. I COULD HAVE BEEN KILLED TO "SAVE THEIR ENGINE"

Mileage: 46,000

I HAVE A 2016 JEEP CHEROKEE SPORT. MY CHECK ENGINE LIGHT CAME ON. I WAS TOLD THERE WAS A THERMOSTAT ISSUE. MY TOTAL REPAIR COST FOR THIS ONE PROBLEM WAS $866.06 AT THE PARAMUS NJ DEALER. I'M EXTREMELY DISAPPOINTED THAT I HAD SUCH AN EXPENSIVE REPAIR WHEN MY CAR IS 2016 AND I HAVE LESS THAN 50,000 MILES. I'M ALSO DISAPPOINTED THAT I WAS TOLD ONLY DEALERS CAN UPDATE THE COMPUTER ON MY VEHICLE. I HAVE HEARD OF SEVERAL JEEP OWNERS COMPLAINING OF SENSOR ISSUES NOTING REPAIR WORK WASN'T NECESSARY. ALSO, WITH THE CHECK ENGINE LIGHT ON MY AUTO START DID NOT WORK.

Mileage: 49,000

MY JEEP KEEPS BREAKING DOWN WHILE THE VEHICLE IS IN MOTION AND I HAVE ALMOST BEEN IN SEVERAL WRECKS BECAUSE OF IT. I HAVE NOW DONE MY OWN RESEARCH ON THIS ISSUE GOING ON WITH CARS THAT HAVE MY SAME YEAR MAKE AND MODEL AND HAVE BEEN EXPERIENCE THE SAME EXACT ISSUES AS I AM ALL OVER THE US. I HAVE BEEN SPEAKING WITH SOME OF THESE PEOPLE WHO WERE WRITING THESE COMMENTS ON THE JEEP WEBSITE AND THEY HAVE ALL SAID THEY ARE NOT DEPENDABLE AND HIGHLY UNSAFE AS THEY HAVE ALSO ALMOST GOT INTO WRECKS BECAUSE OF IT. AT THIS POINT ITS ONLY A MATTER OF TIME BEFORE SOMEONE IS GETS HURT DUE TO THE VEHICLE SHUTTING DOWN WHILE IN MOTION OR WORSE, DEATH. SOMETHING MUST BE DONE TO STOP THE SALE OF THIS UNSAFE VEHICLE. I AM STUNNED NOTHING HAS YET TO BE DONE ABOUT THIS. MY CAR HAS NOW BEEN IN THE SHOP SINCE I BOUGHT IT AND NO ONE CAN FIGURE OUT WHAT IS WRONG WITH IT. I HAVE HAD TO TAKE IT BACK 3 TIMES AND THE ISSUE IS NOT GETTING FIXED. NOW, I'M TOLD THAT THEY ARE HAVING TO OPEN SOME "STAR" THING - WHICH HAS SOMETHING TO DO WITH ASKING THE MANUFACTURE IF THESE ISSUES ARE COMMON AND WHAT TO DO TO FIX THEM. THIS IS RIDICULOUS THAT I HAVE BEEN PUT THROUGH HELL AND THEY DON'T EVEN KNOW IF THE CAR CAN BE FIXED. AS OF RIGHT NOW THE CAR IS COMPLETELY BROKEN DOWN AND NO ONE KNOWS HOW TO FIX IT. ALL THESE OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THE DEALERSHIPS NOT BEING ABLE TO FIGURE OUT WHAT IS WRONG SO THEY JUST GIVE THE BROKEN CAR BACK TO THE OWNER AND IT GOES BACK ON THE ROAD. I AM TELLING YALL THIS IS VERY UNSAFE. *DT CONSUMER STATED CAR IS FIXED.*JB

Mileage: 36

PURCHASED VEHICLE ON 12/14/2015. ON 1/25/17, AT 17,000 MILES THE VEHICLE STALLED WHILE DRIVING THROUGH AN INTERSECTION. IT WAS RAINING HEAVILY AND CAUSING A TRAFFIC ISSUE. LAW ENFORCEMENT HAD TO BE CALLED TO RE-DIRECT TRAFFIC. SINCE THE FIRST STALL, THE VEHICLE HAS BEEN TO THE LOCAL DODGE/JEEP DEALERSHIP FOUR TIMES FOR THE SAME ISSUES (4/20/17, 8/18/17, 3/25/18 AND 12/4/18). THEY HAVE REPLACED COILS, FILTERS AND EXPLAINED THE ENGINE WILL SHUT DOWN IF IT SENSES LOW OIL. THEY CONTINUE TO STATE THE OIL CONSUMPTION AS THE REASON FOR THE STALLS. THEY HAVE NO SOLUTION BUT TO BRING THE VEHICLE IN EVERY 1000K MILES TO CHECK THE OIL. THE VEHICLE STALLED AGAIN ON 12/25/18. LUCKILY, I WAS IN A PARKING LOT AND THE VEHICLE BEHIND ME WAS GOING SLOW ENOUGH TO STOP. IF NOT, I WOULD HAVE BEEN HIT WITH MY TODDLER IN THE VEHICLE. USUALLY IT TAKES SEVERAL HOURS FOR THE VEHICLE TO START AGAIN BUT ON THIS INCIDENT THE VEHICLE STARTED WITHIN 5 MINUTES. THE VEHICLE IS NOW SHOWING A "SERVICE SHIFTER" AND THE DEALER STATED IT NEEDED A NEW BATTERY. I REPLACED THE BATTERY AND THE "SERVICE SHIFTER" WAS BACK ON WITHIN 15 DAYS OF REPLACING THE BATTERY. THIS VEHICLE IS A SAFETY HAZARD.

Mileage: 17,000

THIS IS IN REGARDS TO MY 2016 JEEP CHEROKEE LATITUDE. IN THE LAST 4 DAYS MY CAR HOW JUST COMPLETELY SHUT OFF 3 TIMES ON 12/23/18, 12/26/18 AND 12/27/18, WHILE I WAS DRIVING, PROBABLY WOULD HAVE BEEN 4 TIMES BUT I DIDN'T DRIVE ON CHRISTMAS DAY. THE FIRST 2 TIMES IT HAPPENED I WAS LEAVING MY WORK PARKING LOT DRIVING NO MORE THAN 10-15 MPH. TODAY 12/27 MY CAR SHUT OFF WHILE I WAS STOPPED AT A STOP LIGHT . THIS HAPPENS WITH NO WARNING AT ALL! LUCKILY NO ONE WAS BEHIND ME WHEN I STALLED. I HAVE SEEN MANY PEOPLE ON SOCIAL MEDIA WITH THIS SAME PROBLEM! THE DEALERSHIP SAYS IT COULD BE AN OIL ISSUE, SO THEY ARE JUST DOING AN OIL CHANGE AND THEY SAID THEY RECOMMEND BRING THE CAR BACK EVERY 1000 MILES TO CHECK LEVELS!! WHAT KIND OF SOLUTION IS THAT ? I HAVE YOUNG CHILDREN THAT I DRIVE TO SCHOOL! I CAN'T HAVE THIS HAPPEN WHILE DRIVING THEM!

Mileage: 33,800

WHEN DRIVING I NOTICE WHEN I STOP ON THE BRAKE AND GAS BOTH WOULD NOT WORK. THE DASHBOARD ICON OF THE BATTERY ILLUMINATED, THE NOTIFICATION SOUND PLAYED, AND THE CAR SLOWED TO A STOP. ALSO, THE NOTIFICATION CENTER DISPLAYED "SHIFT TO PARK". I SHIFTED INTO PARK, PLACED MY HAZARD LIGHTS ON, AND WAVED THE CARS THAT WERE BEHIND ME TO DRIVE AROUND. MADE THE ATTEMPT TO RESTART TWICE WITH NO SUCH LUCK. THE THIRD ATTEMPT SAW THE CAR TURN BACK ON SUCCESSFULLY. ..*BF.. *TR

Mileage: 46,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. SEVERAL MINUTES LATER, THE VEHICLE RESTARTED. THE VEHICLE WAS TOWED TO GLADSTONE DODGE CHRYSLER JEEP & RAM (5610 N OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-350) WHERE IT WAS DIAGNOSED THAT THERE WAS INSUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

I'VE HAD A SERVICE SHIFTER MESSAGE APPEAR NUMEROUS TIMES AND THEN DISAPPEAR. WHEN I WOULD TAKE IT IN TO GET LOOKED AT I WAS TOLD THAT THERE WAS NO RECORD OF THAT CODE BEING DISPLAYED IN THE CAR LOG/MEMORY AND THAT THE SERVICE DEPARTMENT AT THE DELEARSHIP COULDN'T FIND ANYTHING WRONG WITH IT. UPON DOING RESEARCH ON THIS MESSAGE I FOUND THAT MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM AND IF LEFT UNCHECKED CAN CAUSE THE VECHICLE TO SHIFT INTO PARK WHILE IN MOTION CAUSING LOSS OF CONTROL AND ACCIDENTS. I HAVE RECEIVED THIS MESSAGE WHILE BOTH STATIONARY JUST WHEN I TURNED THE CAR ON, AND ALSO WHILE IN MOTION ON A ROAD.

Mileage: 40,190

TAKATA RECALL MY 2016 JEEP CHEROKEE WILL SHUT OFF WHILE IN MOTION. THE CAR DIED WHILE GOING THROUGH AN INTERSECTION. I WAS ABLE TO COAST INTO A SAFE PLACE, BUT CAR WOULD NOT RESTART AGAIN AFTER FOR A FEW HOURS. MY HUSBAND WAS DRIVING THE CAR AND CAME TO A STOP AT AN INTERSECTION WHEN THE CAR DIED AGAIN. THE CAR STARTED ROLLING BACKWARDS AND HE ALMOST HIT THE CAR BEHIND HIM. THIS IS NOT SAFE. WE HAVE A ONE MONTH OLD CHILD, AND I DO NOT FEEL SAFE PUTTING HER IN THE CAR. *DT*JB

Mileage: 52,000

THIS JEEP STALLS OUT AT LOW SPEEDS AND ONCE STALLED OUT AT 55 MPH. DEALER SAYS THIS ENGINE THE 2.4L 4 CYLINDER HAS OIL CONSUMPTION ISSUES AND IT IS QUITE NORMAL FOR THE ENGINE TO USE 1 QT OF OIL EVERY 1,000 MILES

Mileage: 29,581

MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.

Mileage: 40,000

THE FIRST DAY I HAD THE CAR I TOOK IT BACK COMPLAINING OF SOME KIND OF ELECTRICAL PROBLEM. THEY SAID THEY FOUND NOTHING WRONG. IN AUGUST OF THIS YEAR I TOOK A ROAD TRIP DURING THE TRIP A SMELL THE SCENT OF RAID OVER POWERED THE CAR AND IS STILL PRESENT IN THE CAR TODAY SO BAD AM AFRAID TO DRIVE THE CAR. I WAS ON THE HIGHWAY EIGHT HOURS.ON THAT TRIP AND I FELT AS IF I WAS GONNA PASS OUT. DIDN'T KNOW WHAT TO DO THE SMELL IS STILL IN THE CAR. I ONLY DRIVE TO THE STORE AND BACK NOW.

Mileage: 22,000

VEHICLE SHUT OFF COMPLETELY WHILE DRIVING ON THE INTERSTATE. NO WARNING LIGHTS OR ANY OTHER INDICATION OF ISSUES. WAS ABLE TO RESTART AFTER SEVERAL MINUTES AND NO INDICATION LIGHTS ON AGAIN BUT DRIVING FINE. CHECKED OIL LEVEL THIS MORNING AND IT IS AT 83% AFTER ONLY 1375 MILES. EXTREMELY UNSAFE!!! CONDITIONS WERE DARK/NIGHTTIME AND ALL ELECTRICAL SHUT OFF AS WELL LEAVING US TO BE UNSEEN AND ALMOST HIT BY 18 WHEELER. THIS IS THE 3RD MAJOR ISSUE WITH THIS VEHICLE IN LESS THAN ONE YEAR. IT HAS NEEDED NEW STARTER COIL, NEW THERMOSTAT AND NOW THIS.

Mileage: 45,701

AT 61,000 MILES MY JEEP STARTED HAVING A STRONG FUEL SMELL IN THE CABIN AFTER COMING TO A STOP WITH THE AUTO-START DIS-ENGAGED. READING ONLINE, MANY PEOPLE ON THE FORUMS HAVE SIMILAR ISSUES WITH CHEROKEES SINCE THE EARLY 2000'S WITH NO KNOWN MALFUNCTION TO FIX. THE EXHAUST SMELL HAS CAUSED HEADACHES IN THE LAST WEEK.

Mileage: 61,000

WHILE DRIVING AND VEHICLE IN MOTION UNDER NORMAL DRIVING CONDITIONS 2016 JEEP CHEROKEE VEHICLE WILL ACCELERATE BY ITSELF WITHOUT WARNING AND CAUSE HAZARDOUS DRIVING CONDITIONS AND SAFETY CONCERNS. VEHICLES ENGINE LIGHT WILL REMAIN ON AND JEEP DEALERSHIP CAN NOT DIAGNOSE AND PROPERLY FIX VEHICLE. VEHICLE EXPERIENCES UNINTENDED ACCELERATION WHILE DRIVING CAUSING MAJOR SAFETY CONCERNS.

Mileage: 58,888

JEEP REPLACED THE ORIGINAL ENGINE UNDER WARRANTY DUE TO EXCESSIVE OIL CONSUMPTION THAT CAUSED THE ENGINE TO STALL WHILE DRIVING. NOW THE SECOND ENGINE, AFTER ONLY A FEW THOUSAND MILES OF DRIVING, IS ALSO CONSUMING EXCESS OIL. PER CHRYSLER'S SERVICE BULLETIN 09-007-15 PUBLISHED ON 7/31/15, A 2016 MODEL YEAR VEHICLE IS ONLY ALLOWED TO CONSUME UP TO ONE QUART OF OIL PER 2,000 MILES DURING THE FIRST 50,000 MILES. JEEP SHOULD OBVIOUSLY BE PREPARING FOR A MASSIVE RECALL ISSUE HERE, AS THIS IS THE MOST COMMON ISSUE HERE FOR ALL JEEP CHEROKEE'S THAT HAVE THIS MODEL ENGINE.

Mileage: 40,000

SHORTLY AFTER A RIGHT TURN INTO A SHORT STEEP UPHILL SECTION OF ROAD, THE CAR JUST DIED. THERE WERE NO WARNING LIGHTS. THE DISPLAY MESSAGE SAID TO SHIFT INTO P THEN SELECT A GEAR. THE CAR HAD NO FUNCTIONALITY, IT WAS DEAD AND STARTED ROLLING BACKWARDS TOWARDS THE INTERSECTION. PUT IN PARK AND TRIED TO RESTART - CHECK ENGINE LIGHT CAME ON, AND WAS ABLE TO OPERATE FOOT BRAKE WHICH WAS ALSO UNRESPONSIVE TO THAT POINT - PANICKING THAT THE CAR WOULD ROLL ACROSS THE INTERSECTION INTO THE DITCH. CAR WOULD NOT HOWEVER START. AFTER A FEW MINUTES AND TRIES, THE CAR STARTED AND DROVE AS THOUGH NOTHING HAD HAPPENED AND NO WARNING LIGHTS ON THE DISPLAY. DROVE HOME FROM WORK AND TO THE DEALER, LIKE NOTHING HAD HAPPENED. BUT SCARED THAT THE PROBLEM MIGHT REPEAT AND DELIBERATELY TOOK BACKROADS JUST IN CASE. CAN'T IMAGINE WHAT WOULD HAPPEN IF I'D TAKEN THE INTERSTATE AND THE PROBLEM REPEATED. AFTER GETTING HOME, FOUND THEY HAD CALLED AND LEFT A MESSAGE ABOUT THERE BEING NO OIL. CALLED BACK - LONG CONVERSATION: - THEY SAID THERE WAS NO OIL ON THE DIPSTICK (SO WHY DID THE OIL LIGHT NOT COME ON?) - THEY HAD CHANGED THE OIL AND FILTER AND THE CAR WAS GOOD TO GO (REALLY?) - THEY RECOMMENDED BRINGING THE CAR BACK AFTER 1000 MILES TO CHECK OIL CONSUMPTION (SO IF THE CAR FOR WHATEVER REASON LOSES ITS OIL WILL IT REALLY BE SAFE TO DRIVE? COULD IT NOT HAPPEN THE NEXT MILE, THE 100TH MILE?) - THEY SAID THERE WAS NO EVIDENCE OF OIL LEAKS (YES, WE WOULD HAVE NOTICED OIL SPOTS ON THE FLOOR OF OUR GARAGE) - THEY SAID THERE MUST BE "INTERNAL CONSUMPTION" OF THE OIL (SO THERE SHOULD BE SMOKE COMING FROM THE EXHAUST, RIGHT? THERE WAS NOT) ..GOING AROUND IN CIRCLES. WHY DOES THE CAR STOP DEAD WHEN THE PROBLEM OCCURS. THE DEALER SAID THIS IS TO PROTECT THE CAR. WELL, THANK YOU CHRYSLER FOR CARING SO LITTLE ABOUT YOUR CUSTOMERS THAT YOU PROTECT YOUR CAR FROM DAMAGE AT THE EXPENSE OF PEOPLE.

Mileage: 23,690

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS FLASHED AND WENT BLANK ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY FIVE MINUTES. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN MAY OF 2017 BY BETTENHAUSEN CHRYSLER DODGE JEEP (8255 W 159TH STREET, TINLEY PARK, IL 60477). THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR THE RECENT FAILURE. THE CONTACT WAS ADVISED TO KEEP AN EYE ON THE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,551.

Mileage: 31,551

WHILE DRIVING ON THE FREEWAY AN ENGINE WARNING LIGHT APPEARED ON THE DASH WITH THE MESSAGE "SERVICE TRANSMISSION" AND MY SPEED IMMEDIATELY DROPPED AND I WAS UNABLE TO ACCELERATE TO MOVE OUT OF THE WAY OF ONCOMING VEHICLES. I WAS BARELY ABLE TO PULL THE CAR OVER. ONCE STOPPED THE MESSAGE WENT AWAY AND ACCELERATION WAS RESTORED, BUT MESSAGE OCCURRED AGAIN AND POWER WAS AGAIN LOST.

Mileage: 34,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING, THE OIL LEVEL BECAME LOW AND THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO SIEMANS CHRYSLER DODGE RAM JEEP (8691 RED ARROW HWY, BRIDGMAN, MI 49106) AND THE CONTACT WAS ADVISED TO ADD OIL TO THE VEHICLE EVERY 1,000 MILES TO KEEP IT FROM RUNNING LOW. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000. *TT UPDATED 12/13/18*JB

Mileage: 15,000

I HAVE TAKEN MY 2016 JEEP CHEROKEE INTO THE SERVICE DEPARTMENT MULTIPLE TIME TO HAVE THEM DIAGNOSE THE HESITATION IN THE TRANSMISSION, JERKING INTO GEAR ( FROM 1ST TO SECOND GEAR, BUT MOST OF THE TIME FROM 2ND TO 3RD GEAR) AND A LOUD CLACKING NOISE THAT APPEARS TO COME FROM THE BOTTOM OF THE CAR. ACCORDING TO 2 DIFFERENT JEEP/CHRYSLER DEALERSHIP SERVICE DEPARTMENT THAT I HAVE TAKEN MY CHEROKEE TO BE DIAGNOSE, THEY CAN'T FIND WHAT IS WRONG WITH THE TRANSMISSION AND THEY DID NOT EXPIRIENCE THE JERKING ON THE TRANSMISSION DURING DRIVING. THEY DID INFORMED ME THAT THE CLACKING SOUND COMING FROM THE BOTTOM OF THE CAR IS THE CATALYTIC CONVERTER WHEN IT GETS HOT MAKES A CLACKING NOISE, BUT THEY HAVE NO FIX FOR IT. THE DEALERS CLAIM THEY ARE WAITING FOR THE JEEP INC. TO COME OUT WITH A FIX. AS IF THAT'S ACCEPTABLE TO FORCE YOUR CUSTOMER TO DRIVE A NOISY, HESITATING BRAND NEW CAR. I AM DUMBFOUNDED WITH HOW THE DEALERSHIPS JEEP / CHRYSLER KEEP SWEEPING THIS ISSUE UNDER THE RUG HOPING IT WILL GO AWAY. TIME TO FIND A SOLUTION.

Mileage: 500

OVER THE LAST 2 WEEKS, WHILE DRIVING MY JEEP HAS LOST POWER. NO WARNING LIGHT OR ANYTHING, MY JEEP JUST DIES. IT WILL SAY "SHIFT INTO P, THEN SELECT GEAR" AFTER I HAVE LOST POWER. MY LIGHTS/RADIO/BLUETOOTH ALL STILL WORK, BUT I CAN NOT BREAK NOR ACCELERATE NOR STEER. I WAS NEARLY T-BONED THIS AM, AND NEARLY REAR ENDED LAST WEEK.

Mileage: 22,000

VEHICLE RANDOMLY GETS HOT AS IF THE AC STOPPED BLOWING COOL AIR BUT THEN WORKS NORMALLY. DOES THIS FREQUENTLY BUT RANDOMLY FOR ONLY A COUPLE OF SECONDS AT A TIME.

Mileage: 36,000

VECHILE STALLING WHILE DRIVING. THE VECHILE WILL STALL DRIVING AT LOW SPEED TURNS, UP HILLS AND COMING TO A STOP. SECOND TIME IT HAS BEEN TO DEALERSHIP FOR SAME PROBLEM. FIRST TIME WAS JUNE 30 2016. SECOND IS TODAY.

Mileage: 42,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE CHECK ENGINE AND "PUT IN PARK AND PLACE IN DESIRED GEAR" WARNING INDICATORS APPEARED ON THE INSTRUMENT PANEL. IN ADDITION, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN PARK AND SHUT OFF THE VEHICLE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. WINNIE DODGE CHRYSLER JEEP RAM (LOCATED AT 125 TX-124, WINNIE, TX 77665, (409) 296-3500) WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,696.

Mileage: 32,696

ENGINE SHUTS OFF RANDOMLY WHEN STOPPED. BACK PASSENGER SEATS RATTLE WHEN DRIVING EITHER SMITH OR BUMPY ROADS. SQUEAKING NOISE COMES FROM THE CAR WHEN THE ENGINE IS SHUT OFF.

Mileage: 27,000

2016 JEEP CHEROKEE LATITUDE 4X4 (25K MILES) WILL STALL OR LOSE POWER WHILE DRIVING. HAPPENED SEVERAL TIMES IN PAST FEW MONTHS. NOTICED FIRST WHEN HAD TROUBLE STARTING IN THE MORNING A FEW TIMES (AFTER A RECENT OIL CHANGE). WHILE DRIVING, JEEP LATITUDE 4X4 WILL JUMP INTO GEAR WHILE SLOWING JOLTING THE CAR FORWARD, TEMPORARILY LOSE POWER (RPM DROP, AND MPH DROP), OR COMPLETELY LOSE POWER WHILE DRIVING (HAPPENED ON BOTH CITY AND HIGHWAY). COMPLETE LOSS OF POWER HAPPENED SEVERAL TIMES WHILE TURNING, COMING AROUND TURN, INDICATOR WILL DING THEN SUDDENLY STEERING STIFFENS, NO POWER FROM GAS PEDAL, AND CAR SLOWS TO STOP. ONCE STOPPED, MESSAGE SCREEN DISPLAYS 'SHIFT CAR TO P THEN TO DESIRED GEAR' I THEN HAVE TO SHIFT CAR TO PARK AND RESTART (SOMETIMES TAKING 3 OR 4 ATTEMPTS). THIS HAS ALSO HAPPENED WHILE ATTEMPTING TO MERGE ONTO HIGHWAY (COMING AROUND BEND OF ON RAMP) LUCKILY THERE WAS A LARGE SHOULDER AND LITTLE TRAFFIC TO PULL OVER SAFELY. THIS POSES AN IMMEDIATE RISK OF SAFETY OF NOT ONLY MYSELF, BUT PASSENGERS AND OTHER VEHICLES. IF THIS WERE TO HAPPEN AT A BUSY INTERSECTION, HIGHWAY, OR DANGEROUS ROAD CONDITIONS (LOW VISIBILITY, SLICK SURFACE, ETC) AND ACCIDENT WILL OCCUR. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.

Mileage: 25,000

I BOUGHT NEW JEEP CHEROKEE 2016 3.2 L IN SEP. 2016. WAS VERY HAPPY FOR FIRST FEW MONTHS AND THEN I NOTICED I GOT JERK WHILE I WAS DRIVING. I INFORMED THE DEALERSHIP GUY BUT, HE SAID THAT'S NORMAL IT HAPPENED BECAUSE OF AUTOMATIC TRANSMISSION. AFTER COUPLE A MONTHS I GOT SERVICE SHIFTER LIGHT ON. I WENT TO THE DEALERSHIP AND THEY UPDATED SOFTWARE. IT WAS BACK UP AGAIN WITH IN A WEEK SO I DECIDED TO CHANGE THE DEALERSHIP. I WENT ANOTHER JEEP DEALERSHIP GOT ERROR CODE AND FIX IT. IT WAS WORKING FINE FOR AT LEAST THREE MONTHS AND I GOT BACK SERVICE SHIFTER SIGN BUT, THIS TIME IT WAS WITH SERVICE FORWARD SIGN TOO. THEY FIX IT BUT BECAUSE OF THAT MY BREAK PADS WAS WORN DOWN AND IT WAS NOT COVERED UNDER WARRANTY AND I HAVE TO PAY OUT OF POCKET.AFTER A WEEK I GOT SERVICE TRANSMISSION LIGHT ON. I HAVE TO TOW MY CAR AND DROP AT THE DEALERSHIP. THEY FIX THE PROBLEM BUT THE ALL PROBLEM BACK UP AGAIN. I GOT THE SERVICE SHIFTER LIGHT ON, MY CAR IS GETTING STARTED JERKING AND CREATE A SOUND WHEN I WAS BREAK HARD. SO GUYS I AM VERY FRUSTRATED WITH MY JEEP CHEROKEE.

Mileage: 35,600

ENGINE IS USING EXCESSIVE AMOUNTS OF OIL. USING 1.25-1.5 QUARTS OF OIL PER 1,000 MILES. ENGINE HAS SHUT OFF WHILE DRIVING ON HIGHWAY ON 2 OCCASIONS. WHEN ENGINE OIL IS LOW IT DOES NOT SHIFT PROPERLY. FIRST ENGINE WAS REPLACED WITH A NEW ONE AND THE REPLACEMENT ENGINE IS ALSO USING EXCESSIVE AMOUNTS OF OIL. ADVISED BY DEALERSHIP TO LET NEW MOTOR BREAK IN AND COME BACK AFTER BREAK IN PERIOD OF 7,500 MILES. OWNERS MANUAL STATES THAT THIS VEHICLE DOES NOT REQUIRE A LONG BREAK IN PERIOD AS DEALERSHIP STATED.

Mileage: 10,000

KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.

ENGINE STALLS WHILE DRIVING BECAUSE OF LOW OIL. JEEP IS 2 1/2 YRS. OLD WITH 50,000 MILES AND SHOULD NOT BE BURNING OIL. MANY PEOPLE COMPLAINING OF THE SAME THING.

Mileage: 50,000

MY CAR WILL SPUTTER AND SHUT DOWN WHILE DRIVING IN MY NEIGHBORHOOD. WHEN I TRIED TO START IT THE CAR WOULD SPUTTER AS IF IT WAS STUCK IN THE STARTER, THEN JUST SHUT DOWN. I ATTEMPTED AGAIN AND STILL NOTHING. I'VE CALLED THE DEALERSHIP AND THEY BLOW ME OFF. I DON'T KNOW WHAT TO DO AND WITH AN ENGINE ACTING LIKE THIS IS GOING TO CAUSE AN ACCIDENT. SOMETHING NEEDS TO BE DONE PLEASE!!!

Mileage: 21,566

ON 4 SEPARATE OCCASSIONS, WHILE IN MOTION, THE CAR COMPLETELY SHUT DOWN. ON EACH STALL, EVERYTHING SHUT OFF COMPLETELY INCLUDING ALL LIGHTS DASHBOARD ETC. WHEN I ATTEMPTED TO RESTART THE CAR IN THE MIDDLE OF THE ROAD (ONCE ON THE HIGHWAY) OBSTRUCTING TRAFFIC, THE CAR WOULD NOT RESTART. ONLY AFTER WAITING 3 -5 MINUTES DID THE CAR EVENTUALLY START. TWICE I WAS ALMOST REAR ENDED.

Mileage: 52,000

CAR SHUT OFF WHILE DRIVING.

Mileage: 39,000

I WAS DRIVING DOWN A HILL AT ABOUT 20 MPH WHEN MY VEHICLE STARTED STUTTERING AND THEN SHUT OFF. THE CAR PULLED UP A MESSAGE ON THE DASH THAT SAID, ' VEHICLE MUST BE IN PARK TO START THE VEHICLE'. THIS WAS ABSOLUTELY TERRIFYING. I PLACED THE CAR IN PARK AND THEN RESTARTED THE VEHICLE. THIS HAS HAPPENED 2 MORE TIMES SINCE THEN. CAR IS SCHEDULED TO BE SERVICED.

Mileage: 22,000

SEVERAL TIMES IN THE PAST 3 MONTHS (6-8 TIMES), WITHOUT WARNING, THE CAR SHUTS OFF. THE ENGINE COMPLETELY STOPS REGARDLESS OF IN MOTION OR ACCELERATING FROM A STOP. IT HAS HAPPENED EACH WAY. IT SHUTS OFF, AND THE VEHICLE COMPUTER PROVIDES A MESSAGE THAT YOU MUST BE IN PARK TO START THE VEHICLE. I SHIFT TO PARK AND IT STARTS UP AGAIN. WHEN IT SHUTS OFF THE POWER STEERING GOES AND YOU CANNOT CONTROL THE DIRECTION OF THE VEHICLE. THERE ARE NO SYMPTOMS AND NO WARNING BUT I SEE ENOUGH OF THE SAME COMPLAINT THAT I AM REPORTING IT. IT HAS NOT HAPPENED AT HIGHWAY SPEED YET, AND I AM AFRAID IT MIGHT BASED ON THE OTHER JEEP OWNERS COMMENTS.

Mileage: 32,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER, SHIFTED INTO PARK, AND THE BATTERY WARNING INDICATOR TURNED OFF. THE CONTACT WAITED APPROXIMATELY FIVE MINUTES AND RESTARTED THE VEHICLE. AS THE CONTACT WAS DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 34697040. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

WHILE DRIVING THE ENGINE SHUTOFF AND LOST ALL POWER. HAD TO COAST TO THE SIDE OF THE ROAD IN TRAFFIC. AFTER TAKING IT TO THE DEALER, FOUND OUT THE ENGINE CONSUMED 2.5 QUARTS OF OIL [OVER HALF IT'S VOLUME] IN 6 MONTHS. THERE WERE NO WARNINGS OF LOW OIL LEVEL; ENGINE JUST DIED. WAS TOLD THAT THIS OIL CONSUMPTION WAS ACCEPTABLE AND IF I WANTED TO PREVENT THE ENGINE FROM SHUTTING OFF WITHOUT ANY WARNING TO CHECK OIL LEVEL EVERY 1000-1500 MILES TO ASSURE IT'S ADEQUATE. THE COMPUTER APPARENTLY GIVES THE DRIVER NO INDICATION OF LOW OIL VOLUME EVEN AFTER THE ENGINE SHUTS DOWN FOR THAT EXACT REASON. I WAS TOLD CHRYSLER ONLY BECOMES CONCERNED IF THE ENGINE USE A QUART OF OIL WITHIN 1000 MILES. JEEP CHEROKEE LATITUDE/2016/4CLY ENGINE WITH 35K MILES.

Mileage: 35,000

TAKATA RECALL: I BOUGHT THE CAR IN JUNE OF 2016. TWO MONTHS LATER I WENT INTO THE DEALER TO COMPLAIN ABOUT MY CAR SHAKING AND THE ACCELERATOR HOW MY CAR FEELS AS IF IT'S SHIFTING GEARS. THEY TAKE MY CAR TO CHECK AND TOLD ME THEY CAN NOT DUPLICATE THE ISSUE SO I RECEIVED MY CAR BACK. THEN DURING THE SUMMER ONCE AGAIN IN 2017 THE CAR WAS SHAKING VERY BAD DEALER WAS ON STRIKE SO I HAD TO GO TO ANOTHER JEEP DEALER. THEY 'SOLVED' THE SHAKING AND MENTIONED TO ME I POSSIBLY NEED A NEW ENGINE. I HAVEN'T RECEIVED ANY CONTACT BACK FROM THEM FOR THAT NEW ENGINE. MY CAR AGAIN STILL SHAKES AND FEELS AS IF IT IS SHIFTING ON ITS OWN. IT'S TURNED OFF ON ME QUITE A FEW TIMES AS WELL. ON THE EXPRESS WAY IN THE CITY IN THE STREETS. I JUST TOOK IT BACK AGAIN THIS YEAR A COUPLE WEEKS AGO IN JUNE 2018 AND AGAIN I GET THE I CAN'T DUPLICATE THE ISSUE. SO I'M STUCK TRYING TO FIGURE OUT HOW TO GET MY ISSUE SOLVED. VEHICLE IS ALWAYS IN MOTION WHEN SHAKING AND SHIFTING HAPPENS. VEHICLE IS AT A STOP WHEN CAR TURNS OFF.

CAR STALLED WHILE DRIVING ON BUSY ROADS IN CHICAGO ON TWO SEPARATE OCCASIONS. FIRST TIME I WAS LESS THAN A MILE FROM HOME ON MY WAY TO WORK, CAR STALLED OUT AT A STOP LIGHT AND TOOK 3-4 FAILED ATTEMPTS TO RESTART. CAR WAS MAKING UNUSUAL NOISE WHILE FAILING TO RESTART. SECOND TIME WAS LATER IN THE DAY ON THE WAY HOME FROM WORK DURING RUSH HOUR. ON A 45MPH ROAD CROSSING THROUGH AN INTERSECTION THE JEEP STALLED OUT. NO CODES, NOTHING. JUST STOPPED WORKING IN THE MIDDLE OF A BUSY INTERSECTION. THIS IS A TERRIBLY DESIGNED 'SAFETY FEATURE'. BROUGHT VEHICLE TO DEALER AND WAS TOLD I WAS LOW ON OIL. THEY TRIED TO PLAY IT OFF LIKE IT WAS MY FAULT BUT I INSISTED ON A OIL CONSUMPTION TEST, CAME BACK AFTER 1000 MILES AND MY CAR HAS NOW BEEN IN THE SHOP FOR 9 WEEKS AFTER THEY CLAIMED THERE WAS NOTHING WRONG. JEEP NEEDS TO BUY THIS VEHICLE BACK I'M SICK OF DEALING WITH A BRAND NEW PIECE OF TRASH

Mileage: 38,000

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE NEXT TIME? THIS FIRST HAPPENED THE 4TH SUNDAY IN MAY OF 2018 AND THE SECOND TIME, JUNE 10, 2018.

Mileage: 49,990

I HAVE A 2016 JEEP CHEROKEE LATITUDE WITH 33,000 MILES ON IT. THE VEHICLE STALLED WHILE DRIVING ABOUT 20 MPH ON A CITY STREET. THE ENGINE SHUT OFF WITHOUT ANY WARNING, CAUSING ME TO BECOME STUCK IN THE MIDDLE OF A BUSY ROAD, NEARLY CAUSING A COLLISION. THE DASHBOARD MADE A DINGING NOISE, AND STATED THE MESSAGE "PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR". AFTER PUTTING THE VEHICLE IN PARK, I WAS ABLE TO RESTART THE ENGINE. AFTER RESEARCHING THIS PROBLEM, IT IS CLEAR THAT THIS IS A COMMON ISSUE RELATED TO OIL LEVELS IN THE JEEP CHEROKEE. THE NHTSA SHOULD LAUNCH AN INVESTIGATION INTO THIS DANGEROUS ENGINE ISSUE THAT AFFECTS THE SAFETY OF THE VEHICLE.

Mileage: 33,000

I BROUGHT THE JEEP NEW IN 2016 AND NOW IT HAS SHUT OFF ON ME WHILE DRIVING IN TRAFFIC WITH NO POWER. THIS IS SCARY. WHILE DRIVING, I GET WARNING TONES EMITTED FROM THE VEHICLE WITH NO MESSAGE DISPLAYED. THIS HAS HAPPENED TO ME 3 TIMES SO FAR AND I'M AFRAID TO DRIVE THE VEHICLE NOW ALWAYS THINKING IT WILL SHUT OFF WITHOUT WARNING. I CONTACTED JEEP TODAY (6/3/18) AND THEY SAID THEY HAVEN'T HEARD OF THE ISSUE. I SEARCHED ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. I NEED THIS SITUATION TO BE DOCUMENTED IN THE EVENT SOMETHING CATASTROPHIC HAPPENS TO ME WHILE DRIVING THE VEHICLE. I FEEL A LOT OF ANXIETY ALWAYS FEELING THE CAR WILL SHUT OFF IN TRAFFIC AND GET REAR ENDED. PLEASE FEEL FREE TO CONTACT ME REGARDING THIS SITUATION.

Mileage: 55,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESFUL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART LATER AND WAS ABLE TO BE DRIVEN. IN ADDITION, WHEN THE VEHICLE WAS IN REVERSE, AT A STOP LIGHT, OR AT A STOP SIGN, IT WOULD STALL AND ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THOMPSON CHRYSLER DODGE JEEP RAM (126 FORNI RD, PLACERVILLE, CA 95667, (530) 621-0100) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 30,500.

Mileage: 30,500

BOUGHT CAR AUGUST 2016, FIRST NOTICED SEVERE JOLT/KICK AUGUST 2017. IT APPEARED RANDOMLY. SO SEVERE THAT THE FIRST 10 OR SO TIMES I REALLY THOUGHT I WAS REAR ENDED. WHEN TRAVELING AROUND 40-45 MPH CAR JOLTS/KICKS/JUMPS/DROPS (PICK YOUR TERM) WHEN THE CAR SHIFTS GEARS. DOESN'T HAPPEN EVERY TIME, MOSTLY WHEN TRAFFIC IS CREEPING ALONG.AND NOTICED THAT THE CAR IDLED VERY ROUGHLY OUT OF THE DRIVEWAY JUST BEFORE THE CHECK ENGINE LIGHT CAME ON ALL THREE TIMES. DEALERSHIP RESETS COMPUTER THEN SAYS THEY CAN'T REPLICATE ISSUE, I'VE TAKEN IT IN 3 TIMES NOW FOR THESE ISSUES WITH NO REAL RESOLUTION. THEY ARE REPLACING VALVE BODY THIS TIME, MY CAR IS UNDER TWO YEARS OLD AND I DO NOT FEEL SAFE DRIVING IT ANYWHERE.

Mileage: 24,000

TWO ISSUES (MAY BE RELATED) FIRST SAFETY ISSUE IS WHEN DRIVING IN HIGHER GEARS AND GAS IS NOT MAINTAINED THE TRANSMISSION CUTS OFF AND IT CAN ONLY IDLE WITH RPMS ABLE TO GO AS HIGH AS 2000 RPMS WITHOUT BEING ABLE TO GAIN SPEED. THE SECOND ISSUE IS THAT WHEN USING CRUISE CONTROL THE VEHICLE WILL INCREASE SPEED WITHOUT ADJUSTING WHEN GOING DOWN A GRADE TO SPEEDS WELL OVER CRUISING SPEED. BOTH ISSUES HAPPEN WHILE DRIVING ON HIGHWAY.

Mileage: 54,000

I WAS DRIVING DOWN A CITY STREET ON MY WAY HOME FROM WORK AND MY CAR JUST SHUT OFF! IT HAD 14500 MILES ON IT WHEN THIS HAPPENED. THE SYSTEM HAD JUST STARTED TELLING ME THE OIL WAS DUE TO BE CHANGED, IT WAS GOING TO BE THE 4TH OIL CHANGE. AFTER 15 MINUTES THE CAR JUST RESTARTED LIKE NOTHING HAD HAPPENED. AFTER A LITTLE GOOGLE SEARCHING I DECIDED TO CHECK THE OIL AND THE DIPSTICK HAD JUST A SLIGHT TRACE OF OIL..I CALLED THE DEALER QUESTIONED THEM AND WAS TOLD THEY HAVE NEVER HEARD OF THIS PROBLEM. I HAVE NOT TAKEN IT IN FOR SERVICE SINCE THEY JUST SAY THEY CAN'T DUPLICATE THE PROBLEM. I NOW CHECK MY OIL EVERY 2000 MILES SO IT DOESN'T RUN LOW CAUSING AN ENGINE PROBLEM THAT WILL BE MY FAULT.

Mileage: 14,500

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE CHECKING THE ENGINE OIL, THE CONTACT NOTICED THAT THE OIL WAS A QUART LOW. THE CONTACT STATED THAT THERE WERE NO LEAKS AND THE VEHICLE ONLY HAD 4,000 MILES AT THE TIME. THE CONTACT NOTICED THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER (LARCHMONT CHRYSLER JEEP DODGE, 2533 BOSTON POST RD, LARCHMONT, NY 10538, (914) 636-3030) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,344.

Mileage: 12,344

THE VEHICLE SHUT OFF ON MY WIFE AND CHILD WHILE SHE WAS DRIVING IT ON THE HIGHWAY, AND WE TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS LOW ON OIL AND THEY DID AN OIL CONSUMPTION TEST AND CLEARED THE VEHICLE AND SAID IT WAS A COMMON PROBLEM AND THEY HAVE TO DO OIL CONSUMPTION TEST BEFORE CHRYSLER WILL ISSUE A REPLACEMENT MOTOR, AFTER 2 MONTHS OF THE TEST THEY CONCLUDED THAT IT WAS OK AND SAFE TO DRIVE. THE ISSUE HAPPEND AGAIN WITH MY WIFE AND CHILD IN THE CAR AND DRIVING DOWN THE ROAD, SHE MADE IT BACK HOME AND THE MOTOR WAS OUT OF OIL 3,000 MILES BEFORE HER NEXT OIL CHANGE. I GOT IT TO THE DEALER AND THEY SAID THEY HAVE TO DO THE OIL CONSUMPTION TEST PROCESS AGAIN.

Mileage: 28,000

SEVERAL TIMES NOW IN THE PAST FEW MONTHS WHEN I START TO ACCELERATE, THE JEEP "JUMPS". ALMOST LIKE ITS SLIPPING OR TRYING TO JUMP GEARS. IT'S VERY SCARY, AND I'M AFRAID OF IT JUMPING WHEN I LEAST EXPECT IT AND CAUSE AN ACCIDENT WHICH I DO NOT NEED IN MY CONDITION. AND I JUST RECENTLY REALIZED THAT THE START/STOP FUNCTION HAS NOT BEEN WORKING, WHICH I BELIEVE MAY HAVE SOMETHING TO DO WITH IT,I ASKED MY DEALER TO CHECK IT AND THEY GAVE ME THE RUN AROUND. THEN SOMEONE OVER HEARD ME TALKING AND SAID THEY HAD THE SAME PROBLEM. SO I GOOGLED IT AND THERE HAS BEEN SEVERAL COMPLAINTS FOR THE EXACT SAME THING ALL OVER THE I INTERNET! WHAT DOES IT TAKE TO HAVE THIS SERIOUSLY CHECKED OUT FOR A RECALL? HOW MANY COMPLAINTS ON THE SAME ISSUE DOES IT TAKE FOR SOMETHING TO BE DONE? I AM DISABLED AND CANNOT AFFORD TO REPLACE A TRANSMISSION THAT'S ONLY 2 YRS OLD! AND NO ONE SHOULD HAVE TO ESPECIALLY IF IT'S A DEFECT WHICH IT APPEARS TO BE. PLEASE HELP ME WITH THIS SITUATION IF AT ALL POSSIBLE. THANK YOU SO MUCH,

Mileage: 34,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE RPMS INCREASED AFTER THE VEHICLE WAS SLOWED DOWN. ALSO, THE VEHICLE SHOOK AFTER IT ACCELERATED. THE VEHICLE WAS TAKEN TO SUN LAND PARK DODGE CHRYSLER JEEP RAM (950 CROCKETT ST, EL PASO, TX 79922) ON FOUR SEPARATE OCCASIONS TO BE REPAIRED, BUT THE FAILURE RECURRED WHILE STILL UNDER WARRANTY. THE MANUFACTURER WAS NOT CONTACTED. THE DIAGNOSIS INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

THE CAR WOULD STALL IN THE MIDDLE OF THE ROAD. THIS HAPPENED BEFORE, I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS DUE TO LOW/DIRTY OIL LEVEL, THEY DID THE OIL CHANGE AND IT WAS FINE FOR A WHILE. THIS MORNING THE CAR STALLED IN THE MIDDLE OF THE ROAD, I HAVE ABOUT 5,000 MILES ON THE CAR SINCE LAST MAINTENANCE, BUT WHEN I CHECKED THE OIL CHANGE INDICATOR, IT SHOWED THAT I STILL HAVE ABOUT 36%.

Mileage: 26,700

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOISE AS IF SOMETHING IS BURSTING, IT WAS VERY FRIGHTENING MOMENT.

Mileage: 23,890

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE "SWITCH TO NEUTRAL" WARNING MESSAGE APPEARED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTERWARDS, THE VEHICLE STALLED. NEW HOLLAND JEEP IN NEW HOLLAND, PA WAS CONTACTED AND DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ENGINE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250.

Mileage: 250

2016 JEEP CHEROKEE HAS TWICE STALLED WHILE DRIVING ABOUT 30 MPH. LOSE ALL POWER. FIRST TIME , 21,218 MILES, DEALER SAID PROBABLY LOW ON OIL, BUT OIL CHANGE WAS NOT OVERDUE AND NO INDICATOR LIGHTS EVER SHOWED. THEY DID OIL CHANGE AND THEN CHECKED CAR AT NEXT OIL CHANGE, THEY DIDN'T FIND ANYTHING. AT 30,930 MILES, CAR STALLED AGAIN DRIVING 30 MPH OUT OF NOWHERE. BARELY ABLE TO GET TO SIDE OF ROAD. EXTREMELY DANGEROUS SITUATION. DEALER AGAIN SAID OIL ISSUE AND WE ARE ADVISED TO RETURN TO DEALER IN 1000 MILES TO DO AN OIL CONSUMPTION TEST. IN RESEARCHING THIS ISSUE IT SEEMS THAT THIS IS AN ONGOING ISSUE THAT NO ONE SEEMS TO GET RESOLVED. DEALER SAYS THEY HAVE NOT HEARD OF ISSUE, BUT A SIMPLE GOOGLE SEARCH SHOWS THIS IS NOT AN ISOLATED ISSUE.

Mileage: 21,218

WHILE DRIVING THE ENGINE CUT OUT. I DRIFTED TO THE SIDE OF THE ROAD, PUT IT IN PARK AND RESTARTED IT. THERE WASN'T ANY MESSAGE THERE WAS A PROBLEM. IT WAS FINE FOR A COUPLE OF DAYS AND THEN WHILE DRIVING TO WORK THE SAME THING HAPPEN AGAIN. I WAS ABLE TO GET TO THE SIDE WITHOUT BEING HIT. ON CHECKING THE INTERNET IT SHOWED OTHERS HAD THE SAME PROBLEM AND WAS RELATED TO OIL. . CHECKED OIL AND IT WAS LOW. I TOOK IT TO THE DEALERSHIP AND THEY CONFIRMED THE 2.4 CUTS OFF EVEN IF THE VEHICLE IS IN MOTION WITH NO WARNING WHEN OIL IS LOW. NO ONE EVER TOLD ME THIS. HAD I BEEN ON A BUSIER MULTI LANE ROAD I MAY HAVE BEEN INVOLVED IN AN ACCIDENT. I HAVE NEVER NEEDED TO CHECK MY OIL BETWEEN SERVICE ON A NEWER CAR BEFORE THIS IS AN UNSAFE DEFAULT TO LOW OIL. IT PUTS THE DRIVER AND PUBLIC IN DANGER. HAD I BEEN TOLD THE VEHICLE MAY SHUT OFF WHILE I WAS DRIVING I WOULD NEVER HAVE BOUGHT THE CAR. I CANT BELIEVE THAT THEY ARE ALLOWED TO HAVE THIS AS A FEATURE WITH NO WARNING.

Mileage: 42,463

MY JEEP CHEROKEE SPORT 2016 GOT STUCK IN A GEAR AND WOULD NOT SHIFT. THE SERVICE TRANSMISSION LIGHT CAME ON AND THE GAS PEDAL WOULD NOT DO ANYTHING. IT HAPPENED 5 TIMES ON MY WAY HOME FROM A ROAD TRIP AND WAS VERY DANGEROUS. THE JEEP APPARENTLY NEEDS A SOFTWARE UPDATE AND I BELIEVE I SHOULDN'T HAVE TO PAY FOR THAT. THE VEHICLE ONLY HAS 30K MILES ON IT.

Mileage: 30,000

I WAS DRIVING TO TOWN AND THE LOW OIL PRESSER LIGHT CAME ON I GET OFF THE ROAD THEN MY CAR DIED I WAS NOT ABLE TO RESTART IT. I CHECKED THE OIL AND IT WAS EMPTY? I PUT 2 QUARTS OF OIL IN IT AND THEM IT STATED RIGHT UP. I TOOK IT TO THE CAR LOT THE NEXT DAY AND THERE WAS ONLY 1 QUART OF OIL IN IT. AT THIS TIME I HAD ONLY DROVE IT 23 MILES SINCE I HAD PUT THE OIL IN THERE, THEY TOLD ME THERE WAS NOT ANY LEAKS AND THAT THEY WOULD FILL IT UP AND FOR ME TO COME BACK IN A WEEK. I REALLY HOPE THAT I CAN MAKE IT A WEEK WITH THE OIL THEY PUT IN THERE I HAVE SET THE MILLAGE THING IN THE CAR TO 0 AND I WILL SEE HOW MANY MILES I DRIVE AND IF IT IS OUT OF OIL WHEN I GO BACK.

Mileage: 30,000

THE AUTOMATIC LIGHTING HAD BEEN SWITCHING BETWEEN DAY AND NIGHT MODE FOR A COUPLE OF DAYS. THEN WHILE DRIVING, WITHOUT WARNING, THE CAR CAME TO A STOP AND GAVE A MESSAGE "YOU MUST BE IN PARK BEFORE SHIFTING GEARS". THE ENGINE THEN STOPPED. THIS OCCURRED IN A ROTARY, LUCKILY ON A QUIET STREET. AFTER A COUPLE OF MINUTES, I WAS ABLE TO START THE CAR AND IT APPEARED FINE.

Mileage: 18,000

WHEN GOING DOWN INCLINE THE ENGINE AND RPMS GAUGE SURGE UP AND DOWN.

Mileage: 21,800

MY CAR WON'T START INTERMITTENTLY AND COMPLETELY SHUT OFF STOPPED AT A TRAFFIC LIGHT. IT STARTED AFTER 15 MINUTES OF BEING IN THE FAST LANE WITH MY FLASHERS ON WHICH WAS EXTREMELY DANGEROUS. I COULD HAVE BEEN HIT EASILY. THIS PROBLEM IS OCCURING AMONG A LOT OF CUSTOMERS OF JEEP. THEY NEED TO BE ACCOUNTABLE.

Mileage: 16,123

THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.

Mileage: 3,000

WHILE STOPPED AT AN INTERSECTION, THE VEHICLE STALLED. ALL LIGHT WENT OFF AND BRAKE PEDAL STUCK DOWN. I PUT CAR IN PARK AND TURNED KEY. TRIED TO RESTART VEHICLE AND NOTHING STARTED... LIGHT JUST CAME ON THE DASH WITH EVERY ITEM FLICKING. THE BRAKE PEDAL WAS STILL STUCK DOWN. IF I OUT THE CAR IN NEUTRAL, UNABLE TO PUSH VEHICLE AND UNABLE TO REMOVE PARKING BREAK. KEEP IN MIND I'M AT A VERY HEAVY TRAFFIC INTERSECTION. TOOK ABOUT 5 MINUTES UNTIL THE CAR TOLD ME TO PRESS BREAK TO RELEASE PARKING BREAK . I TURNED THE KEY AND THE VEHICLE STARTED AGAIN. NOW I AM AFRAID THIS WILL HAPPEN EVERY TIME I COME TO A STOP. MY CAR HAS 19300 MILES.... NOTHING TO THIS EXTENT SHOULD BE GOING WRONG.

Mileage: 19,233

TODAY, FEBRUARY 1, 2018 I WAS DRIVING ON A STRAIGHT ROAD AND MY 2016 JEEP CHEROKEE AND IT SHUT OFF IN THE MIDDLE OF ME DRIVING IT. I WAS ON A BUSY STREET IN MY TOWN AND ALMOST GOT T-BONED BY ANOTHER CAR. I AM 5 MONTHS PREGNANT AND THIS IS A MAJOR SAFETY CONCERN. I FEARFUL TO STEP BACK INTO MY VEHICLE AND DRIVE IT.

Mileage: 14,178

ENGINE THERMOSTAT WENT BAD AROUND 60,000 MILES. THE ENGINE WOULD NOT WARM UP TO TEMPERATURE ON COLD DAYS AND WOULD NOT STAY COOL ENOUGH ON WARM DAYS. THE ENGINE LIGHT CAME ON AND THE ENGINE DIDN'T SOUND LIKE IT SHOULD WHEN RUNNING. THE THERMOSTAT HAD TO BE REPLACED, COSTING ALMOST $500 FOR A FIX THAT SHOULDN'T HAVE COST THAT MUCH.

Mileage: 57,000

SINCE MY PREVIOUS COMPLAINT, 11048717 I WAS DENIED A BUY BACK BY FCA, LLC VIA FIRST CLASS MAIL STATING I WAS NOT ELIGIBLE UNDER GA LEMON LAW REGARDLESS OF IT BEING OUT OF SERVICE MORE THAN 30 DAYS. SINCE THIS LETTER THE VEHICLE HAS DIED 3 TIMES WHILE IN MOTION AND CONTINUES TO SKIP ALONG WITH A DECREASE IN RPMS WHILE IDLING (OBSERVED MY DEALERSHIP SERVICE). I ALSO HAD SMOKE AND A STRONG ODOR COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE WITH NO REASON AS TO WHY. THIS CAR IS DANGEROUS AND I CANNOT BELIEVE THERE HAS NOT BEEN A TOTAL RECALL SINCE IT IS SHUTTING OFF WHILE DRIVING FOR SO MANY PEOPLE.

Mileage: 24,320

MY CAR IS A 2016 JEEP CHEROKEE AND ONLY HAS 44,000 MILES ON IT. I KEEP UP WITH MY MAINTENANCE. MY CHECK ENGINE LIGHT CAME ON AND MY HEAT ISN'T WORKING PROPERLY. WE TOOK IT TO THE DEALERSHIP IN MOBILE, AL THIS MORNING AND THEY ARE SAYING MY WARRANTY FOR THIS IS UP. IT'S $400 PLUS DOLLARS TO FIX AND I SEARCHED ONLINE AND OTHER PEOPLE WITH THIS SAME VEHICLE ARE HAVING THIS PROBLEM. THIS IS OBVIOUSLY UNFAIR TO CONSUMERS. PLEASE LOOK INTO THIS MATTER.

I CAME TO A COMPLETE STOP AT A RED LIGHT. THE BRAKE AND GAS PEDALS WERE FROZEN IN PLACE AND THE ELICTRICAL EQUIPMENT ON THE DASH WENT HAYWIRE FOR A MOMENT. THE MESSAGE CENTER THEN SHOWED THE MESSAGE "START STOP SYSTEM UNAVAILABLE/ PLEASE RETURN TO PARK, THEN CHOOSE DESIRED GEAR." I WAS ABLE TO TURN ON MY FLASHERS, BUT DESPITE SHIFTING TO PARK AND TO DRIVE SEVERAL TIMES THE TRANSMISSION WOULD NOT ENGAGE. THE ENGINE DID NOT SEEM TO BE RUNNING. I HAD TO TURN THE CAR OFF AND THEN ON WITH THE KEY SEVERAL TIMES BEFORE THE ENGINE TURNED OVER. THE SAME THING HAPPENED AT THE NEXT TWO STOP LIGHTS. I DROVE ABOUT THREE MILES PAST THE THIRD STOPLIGHT, AND THE SAME THING HAPPENED BUT WHILE I WAS DRIVING IN MOTION ON A HIGHWAY AT ABOUT 55 MPH. THERE WAS NO SHOULDER. IT WAS TERRIFYING. I TURNED ON MY FLASHERS AND CAME TO A FULL STOP COASTING WITH NO BRAKES AND NO ABILITY TO SHIFT GEARS. I TURNED THE CAR OFF AND ON WITH THE KEY AGAIN AND THE CAR SEEMED "FINE." I USED THE DASH BUTTON TO TURN OFF THE AUTO-OFF MECHANISM AND DROVE THE LAST TEN MILES HOME WITHOUT INCIDENT. I'M NOT SURE WHETHER THE ESS SYSTEM IS RELATED TO THE MALFUNCTION, HOWEVER THE ERROR MESSAGE AND RESULT OF TURNING IT OFF SUGGESTS IT IS. I STILL HAVE A MESSAGE THAT SAYS "SERVICE AUTO ON OFF SYSTEM." CALLING DEALERSHIP TODAY.

Mileage: 40,200

IT HAS AN OIL CONSUMPTION ISSUE. IT BURNS A QUART OF OIL EVERY 1000 MILES. IT TAKES 5 QUARTS OF OIL AND THE OIL CHANGE IS EVERY 5000 MILES SO BY THE TIME IT NEEDS AN OIL CHANGE THERE IS NO OIL LEFT. IT STALLED DEAD ON ME WHILE I WAS DRIVING BECAUSE IT HAD NO OIL. I HAD NO ADVANCED WARNING IT JUST STOPPED IN THE MIDDLE OF THE STREET. I HAVE DONE 7 OIL CONSUMPTION TESTS AND JEEP IS TELLING ME IT IS "JEEP STANDARD" AND THEY WILL NOT FIX IT.

Mileage: 22,000

EXCESSIVE OIL CONSUMPTION. TO PROTECT ITSELF, THE ENGINE WILL SHUT DOWN WITHOUT WARNING, NO OIL OR ENGINE LIGHTS. THIS HAS HAPPENED SEVERAL TIMES IN ONE YEAR. THE MOST RECENT SEPT. 27, 2017 WAS WHEN I WAS IN TRAFFIC ON A SIDE STREET IN WORCESTER MA.. IT TOOK 5 MEN TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD TO PREVENT AN ACCIDENT FROM HAPPENING. UNACCEPTABLE. AFTER HAVING A TUNE UP IN MID-JULY 2017, THE CAR DIP STICK IN LATE SEPTEMBER WAS DRY. AFTER TOWING THE VEHICLE TO THE NEAREST DEALER I FOUND OUT IT TOOK 4 QUARTS OF OIL. I BELIEVE THIS IS AN EXCESSIVE AMOUNT. I AM NOW GOING TO HAVE TO CHECK EVERY 500 TO 1,000 MILES NOT TO MENTION THE HIGHER COST TO PURCHASE SYNTHETIC OIL. THE

Mileage: 19,543

WHEN THE WEATHER IS OVER 90 DEGREE THE ENGINE DOES NOT START WHILE USING THE PUSH IGNITION BUTTON OR THE REMOTE START. THE AC AND RADIO ARE OPERATIONAL HOWEVER THE VEHICLE DISPLAYS A CHECK ENGINE LIGHT ALONG WITH OTHER SERVICE PARK BRAKE WARNING MESSAGE. THE VEHICLE WILL NOT START TILL THE WEATHER COOLS DOWN AND GETS BELOW 90 DEGREES. THERE IS POSSIBILITY THIS ISSUE CAN ARISE WHEN DRIVING THE VEHICLE, IN WHICH CASE IT COULD BE DEADLY.

WHILE DRIVING, VEHICLE SHUTS DOWN UNEXPECTEDLY AND WILL NOT RESTART. FIVE + INCIDENTS HAVE OCCURRED THIS YEAR ALONE, FIRST INCIDENT OCCURRED ON JAN 25, 2017 - THE MOST RECENT OCCURRED TODAY AUG 24, 2017. AN ENGINE REPLACEMENT HAS BEEN COMPLETED ON THE VEHICLE, HOWEVER NEW/RELATED FAULTY ISSUES HAVE BEEN IDENTIFIED TO INCLUDE THE TRANSMISSION AND SOFTWARE PROGRAMMING. EVEN AFTER THE SO-CALLED REPAIRS ARE COMPLETED, THE VEHICLE CONTINUES TO SHUT DOWN. ALL INCIDENTS HAVE OCCURRED WHILE DRIVING, TURNING, STOPPED ON CITY STREETS, AND WHEN ATTEMPTING TO RE-START ENGINE AFTER RUNNING A SHORT (LESS THAT 5 MINUTE) ERRAND. INCIDENTS ARE A SAFETY ISSUE ENDANGERING LIFE AND SAFETY. PREMIER JEEP DEALERSHIP IN PLACENTIA, CA HAS BEEN LESS THAN COOPERATIVE AND RUDE IN DEALING WITH A FEMALE OWNER. LOSS OF USE OF VEHICLE HAS RESULTED IN ADDITIONAL COSTS FOR OTHER VEHICLE RENTAL/INSURANCE AND LOST WAGES FROM NOT BEING ABLE TO GET TO OR HAVING TO LEAVE WORK EARLY TO DEAL WITH THIS ISSUE. COPIES OF VEHICLE MAINTENANCE REPAIR WILL BE FORTHCOMING. PLEASE NOTE THEIR HAVE BEEN NUMEROUS CITED INCIDENTS OF THIS ISSUE OCCURRING ON THE JEEP CHEROKEE BUILT IN LATE 2015 THROUGH EARLY 2016. CHRYSLER/JEEP HAS EVEN DISTRIBUTED NOTICES TO ALL DEALERSHIPS RECENTLY TO ADVISE OF THE ISSUE.

Mileage: 11,000

I WAS DRIVING DOWN THE ROAD AT 75 MILES PER HOUR WHEN SHE VEHICLE STOPPED WORKING . THE ENGINE WAS RUNNING BUT I COULDNT PRESS THE GAS BRAKES NOR DID THE STEERING WORK. A WEEK BEFORE THAT MY CAR WOULDNT CRANK. I HAVE BEEN TELLING THE SHOP 2 TIMES PRIOR SOMETHING WASNT RIGHT WITH THE TRANSMISSION. ALSO HAS HAD 2 RECALLS REPAIRED. *TT *DT *JS *JS

Mileage: 23,000

MY 2016 JEEP CHEROKEE STARTED HAVING ISSUES. ON MY WAY HOME FROM WORK THE SERVICE TRANSMISSION MESSAGE POPPED UP ON MY DISPLAY AND ENGINE LIGHT CAME ON AND HAD ABSOLUTELY NO ACCELERATION CAPABILITY. MANAGED TO STAY WITH TRAFFIC AND PROCEED TO THE OFF RAMP TO A GAS STATION. I FOLLOWED WHAT IT'S SAID ON OWNER MANUAL: TURN OFF THE CAR AND TURN ON THE CAR WHILE ON NATURAL FOR FEW MINUTES AND THE MESSAGE WENT AWAY BUT THE ENGINE LIGHT WAS THERE FOR A WHILE AND GOT TURNED OFF IT SELF. BUT THE NEXT DAY SAME ISSUE HAPPENED AGAIN. I TOOK THE CAR TO JEEP DEALERSHIP, THEY DID NOT HAVE A TRANSMISSION SPECIALIST TO CHECK THE CAR. I HAD TO MAKE AN APPOINTMENT WITH ANOTHER DEALERSHIP, THE APPOINTMENT IS FOR TOMORROW. INTERESTING IS THE MANUAL SAYS AFTER RESETTING SHOULD NOT DRIVE THE CAR BECAUSE IT MIGHT CAUSE ENGINE PROBLEMS, AND SHOULD HAVE DEALER TO CHECK BUT THE DEALERS DON'T CHECK THE CAR RIGHT-AWAY THEY GIVE YOU APPOINTMENT FOR FEW DAYS LATER OR A WEEK LATER. I HAD THIS CAR FOR YEAR AND HALF I DRIVE 3 MILES FROM HOME TO WORK I DON'T UNDERSTAND WHY THE CAR SHOULD HAVE A TRANSMISSION PROBLEM AT THIS EARLY STAGES. I DON'T FEEL SAFE DRIVING THIS CAR. NOT HAPPY AT ALL!

Mileage: 23,000

SALVAGE

ON MARCH 3/9/2017 I PURCHASED A 2016, JEEP CHEROKEE LIMITED 4X4, 2.4L WITH 20,111. AT THE TIME OF THE PURCHASE, I RECEIVED A 109-POINT VEHICLE INSPECTION REPORT, AND I PERSONALLY CHECKED THE FLUID LEVELS. ON MAY 27, 2017, THE OIL LIGHT FLASHED WHEN TURNING INTO THE HOME DEPOT. I IMMEDIATELY, PARKED AND TURNED OFF THE CAR. AFTER INSPECTION, I CHECKED THE OIL, AND THERE WAS NO EVIDENCE OF OIL ON THE DIP STICK. THE JEEP'S MILEAGE WAS 24,211 MILES, WHICH IS ONLY 4,100 MILES SINCE PURCHASING THE VEHICLE. HAVING LEARNED THAT NO OIL WAS REGISTERING ON THE DIP STICK, I OPENED UP THE HOOD AND LOOKED FOR SIGNS OF AN OIL LEAK? NO OIL LEAK WAS VISIBLE FROM THE ENGINE COMPARTMENT AND NO OIL LEAKAGE WAS FOUND UNDER THE JEEP. I THEN DROVE TO THE NEAREST RETAILER AND PURCHASED 5 QT CONTAINER OF 0W-20, FULL SYNTHETIC MOTOR OIL. AFTER RETURNING TO THE JEEP, I STARTED ADDING OIL, ONE QUART AT A TIME, AND CHECKING THE LEVEL OF THE OIL BETWEEN ADDING INTERVALS. AFTER ADDING ONE QUART, I COULD JUST SEE EVIDENCE OF OIL ON THE DIP STICK. IT TOOK 3.5 QUARTS BEFORE THE DIP STICK REGISTERED FULL. AT THAT POINT I TURNED ON THE VEHICLE. ALL OF THE NORMAL DASH BOARD DIAGNOSTIC LIGHTS FLASHED ON/OFF AND THE CAR EXHIBITED NO SUSTAINED WARNING LIGHTS. NO SUSTAINED ENGINE LIGHT OR OIL LIGHT WERE VISIBLE AND THE JEEP APPEARED TO BE RUNNING NORMALLY. NO BLUE OR BLACK EXHAUST WAS VISIBLE FROM THE JEEP'S TAIL PIPE. AFTER ARRIVING HOME, I PROMPTLY CHANGED THE OIL AND OIL FILTER WITH THE 0W-20, FULL SYNTHETIC CASTROL MOTOR OIL AND A FRAM TOUGH GUARD FILTER. THE DISCARDED OIL WAS BLACK. FROM UNDER THE JEEP, THERE WAS NO SIGN OF AN OIL LEAK AROUND THE OIL FILTER, THE OIL PAN OR ANYWHERE INSIDE OF THE SKID SHIELD UNDER THE JEEP?

Mileage: 24,211

JEEP RANDOMLY SHUTS DOWN WHILE DRIVING AND STEERING WHEEL LOCKS UP. ENGINE IS GETTING REPLACED FOR THE SECOND TIME IN 18 MONTHS.

Mileage: 23,300

MY CAR JA A 2016 AND IT HAS SHUT OFF WHILE DRIVING 3 TIMES, I WAS ALMOST REAR ENDED THIS LAST TIME, AND IT TOOK A BIT TO START AGAIN. I HAVE ALREADY TAKEN IT TO DEALER AND THEY SAID IT WAS A SOFTWARE UPDATE... AND THEY UPDATED IT BUT IT'S DOING IT AGAIN. I HAVE BEEN READING AND THERE'S IS MORE ONLINE COMPLAINTS ABOUT THIS SAME ISSUE AND ALL GET THE SAME RESPONSE THAT THEY DON'T KNOW WHAT'S CAUSING IT AND THEY ONLY DO A SOFTWARE UPDATE IF THAT... WHAT NEEDS TO HAPPEN BEFORE THEY RECALL OR REPAIR THIS ISSUE, I DON'T FEEL SAFE DRIVING THIS VEHICLE ANYMORE BUT I HAVE NO CHOICE I HAVE TO DRIVE TO WORK AND HAVE NO OTHER VEHICLE, I FEEL MY LIFE IS IN DANGER EVERY TIME I'M DRIVING IT, HOW MANY PEOPLE'S LIVES WILL JEEP CONTINUE PUTTING IN DANGER UNTIL THEY RESOLVE THE ISSUE OR RECALL THEIR THIS CAR. A SIMPLE WE DON'T KNOW AND TAKE YOUR CAR BACK DOESN'T MAKE ME FEEL LIKE THEY ARE CONCERNED ABOUT MY SAFETY, THEY ALREADY SOLD THE CAR SO NOW IT'S OUR PROBLEM? I PAY A LOT OF MONEY FOR THIS CAR FOR IT TO NOT BE RELIABLE AND TO FEEL MY LIFE AT RISK. WHAT ARE MY OPTIONS? HOW CAN I HAVE A RELIABLE CAR AGAIN? I HAVE A 2016 RELATIVELY NEW CAR AND THERE'S NO REASON I SHOULD BE HAVING THIS PROBLEMS WITH A NEW CAR SO EITHER I GOT A LEMON OR THEIR WHOLE LINE IS FAULTY BUT I DON'T THINK MY LIFE SHOULD BE AT RISK AND THEY NEED TO RESOLVE THIS ISSUE. I'M TIRED OF HEARING WE DON'T KNOW WHAT THE ISSUE IS AND IT MIGHT JUST BE A SOFTWARE, EVEN IF IT'S JUST THE SOFTWARE THEN THE CAR SHUTTING OFF ON IS SHOULDN'T BE THEIR WAY OF LETTING US KNOW WE NEED TO TAKE IT IN FOR AN UPDATE. PLEASE MAKE THIS COMPANY RESOLVE THIS ISSUE BEFORE ANY FATALITIES OCCUR DUE TO THIS ISSUE. MY CAR WAS IN MOTION APPROACHING A STOP LIGHT WHEN THE ENGINE STOPPED AND WOULDN'T START UP AGAIN FOR ALMOST A MINUTE, THE OTHER TIME I WAS DRIVING AT SLOW SPEED AT A MALL PARKING LOT, THE OTHER TIME DRIVING DOWN A STREET. THANK YOU

Mileage: 21,000

RETURNING HOME FROM 1ST OIL CHANGE SINCE PURCHASE OF VEHICLE (2016 JEEP CHEROKEE SPORT) 3 MONTHS PRIOR, OWNER NOTICED SMOKE COMING FROM HOOD IMMEDIATELY UPON PARKING VEHICLE AT RESIDENCE. AS SOON AS OWNER EXITED VEHICLE, OWNER NOTICED FLAMES COMING FROM BOTTOM OF ENGINE. OWNER CALLED 911. THREE MINUTES LATER WHEN EMERGENCY VEHICLES ARRIVED, CAR WAS ENGULFED IN FLAMES AND WAS DEEMED A TOTAL LOSS BY FIRE INVESTIGATOR AND INSURANCE COMPANY.

Mileage: 7,500

IN COLD TEMPERATURES MY VEHICLE DOESN'T HEAT PROPERLY. NOTICED THAT IN MY CLIMATE CONTROL SETTING THAT STRICTLY GOES TO THE FLOOR IT HAS NO FORCE, AND SOUNDS LIKE IT BLOWS ON THE WINDSHIELD BUT DOESN'T. SERVICE ADVISOR INDICATED THAT IS THE PROBLEM BUT NO CORRECTION FOR ISSUE CURRENTLY AVAILABLE.

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!

Mileage: 6,949

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING 50MPH AND MY JEEP COMPLETELY SHUT DOWN - 0 MPH, 0 RPM, BUT I COULD STILL STEER AND BRAKE. NO LIGHTS, NO WARNING. PULLED INTO A NEIGHBORHOOD, HAD TO PUT IT IN PARK, REMOVE THE KEY AND PUT IT BACK IN TO GET IT TO DO ANYTHING AGAIN. RESTARTED WITH NO HESITATION. *TR

Mileage: 250

DRIVING THROUGH A PARKING LOT, JEEP TURNED OFF BUT I COULD STILL STEER AND BRAKE. HAD TO STOP COMPLETELY, PUT IT IN PARK, REMOVE AND RE-INSERT KEY FOR IT TO RESTART. STARTED WITH NO HESITATION, NO LIGHTS OR ANYTHING CAME ON. *TR

Mileage: 800

ACCELLERATING FROM A STOP TO GET ON THE HIGHWAY AND ENGINE SHUT DOWN. HAD TO STOP IN THE MIDDLE OF A BUSY INTERSECTION TO PUT IT IN PARK, REMOVE AND RE-INSERT KEY, AND RESTART. ALMOST GOT REAR ENDED IN THE PROCESS. TOOK VEHICLE TO THE DEALERSHIP IMMEDIATELY AFTER (SATURDAY), THEY HAVE HAD IT ALL WEEK - SAID THEY HAVE DRIVEN IT EVERY DAY AND HAVE BEEN UNABLE TO REPLICATE THE PROBLEM. TODAY IS THURSDAY AND THEY ARE ASKING ME TO PICK IT UP. WIRING IS SECURE, BATTERY IS FINE, THERE IS NO TRACE IN THE VEHICLE'S COMPUTER THAT THERE WAS EVER AN ISSUE.

Mileage: 1,100

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT WAS EXPERIENCING AN EXCESSIVE OIL CONSUMPTION ISSUE WITH THE VEHICLE. THE CONTACT HAD TO ADD OIL TO THE VEHICLE EVERY 1,200 MILES. THE CONTACT RESEARCHED THE ISSUE ONLINE AND DISCOVERED THAT THIS WAS AN ONGOING ISSUE WITH THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

Mileage: 1,200

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CAME TO A COMPLETE STOP. THE VEHICLE RESTARTED NORMALLY. THE DEALER DIAGNOSED THAT THE OIL LEVEL WAS TOO LOW AND THE ENGINE STALLED. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED BECAUSE THE FAILURE RECURRED SIX OTHER TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

Mileage: 29,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER BEING PARKED OVERNIGHT. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 WEEKS. THIS ALL HAPPENED WHEN THE VEHICLE IS IN MOTION, ON ANY KIND OF STREET OR HIGHWAY, WHENEVER THE GEAR BEGINS TO CAUSE BUCKING AFTER CHANGING.

Mileage: 5,200

MY 2016 JEEP CHEROKEE LATITUDE CAUGHT FIRE, BEHIND THE ENGINE, WHILE I WAS DRIVING IT. I WAS ABLE TO EXTINGUISH THE FIRE WITH THE HELP OF TWO-THREE BYSTANDERS AND THE FIRE DEPARTMENT. THERE WAS A POLICE REPORT TAKEN. WHILE THERE IS A RECALL FOR A AUTO REAR-LIFT GATE, MY JEEP CHEROKEE DOES NOT HAVE THAT FEATURE AND THE FIRE STARTED AND WAS LOCATED BELOW THE VEHICLE AND RIGHT BEHIND THE ENGINE. *TR

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

Mileage: 12,000

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 2,900....UPDATED 12/14/16 *BF *TR

Mileage: 2,900

WE BOUGHT A BRAND NEW JEEP AND BY 5168 MILES IT USED 3 QUARTS OF SYNTHETIC OIL. WE HAD THE OIL CHANGED AT 3000 MILES AT THE DEALER(AS THEY SUGGESTED). WE INFORMED THE DEALER THAT THE JEEP WAS BURNING OIL NOT LEAKING OIL. WE WERE TOLD THAT CHRYSLER WOULD NOT DO ANYTHING ABOUT IT UNTIL 7500 MILES AND THEN THEY WOULD DO A OIL CONSUMPTION TEST ON THE JEEP AND AFTER THAT WE WOULD HAVE TO BRING IT BACK EVERY 500 MILES TO TOP THE OIL OFF IF NECESSARY. SYNTHETIC OIL IS ABOUT $8.00 A QUART. THIS JEEP IS UNDER WARRANTY BUT THEY WOULDN'T FIX IT. AND WE WOULD OF HAD TO PAY FOR THE OIL TO TOP IT OFF WITH TOO. THE DEALER WAS AWARE OF THIS PROBLEM WITH THESE JEEPS. OUR DAUGHTER BOUGHT A JEEP WITH THE SAME ENGINE BUT SHE HASN'T HAD A PROBLEM WITH HERS. WHEN WE TOLD THE DEALER THIS THEY SAID THIS PROBLEM EXISTS ONLY WITH SOME OF THE ENGINES. WHY ISN'T THERE A RECALL ON THESE! WHY ARE THEY EVEN SELLING THESE WHEN THEY KNOW THERE'S A PROBLEM. SINCE THE MANUFACTURE WOULDN'T FIX THE PROBLEM WE GOT RID OF THE JEEP.

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE TOOK MULTIPLE ATTEMPTS TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED, BUT THE REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS FURTHER DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,400.

Mileage: 5,400