2016 JEEP CHEROKEE Unknown Or Other Problems

I was told that my PTU needs replaced however since it did not throw the proper code it is not covered under the extended warranty that Jeep had out.

Transmission was replaced at 20k miles it has still continue to stall while driving causing hard shift and stalling in the middle of the road almost causing accidents.

There was a Recall on 2016 jeep cherrokee latitude fuel pumps - i think several years ago. This VIN Not on the list. But, the fuel pump has gone on this 2016 Jeep several weeks ago- vehicle stopped in busy city roadway. Towed to repair place -another make of fuel pump installed- then gas gauge not keeping track of gas . Called Jeep DEALERSHIP in Warren, Pa; and was told NO ONE HAS THESE MAIN JEEP FUEL Pumps. None in any 9 locations. They are on back order throughout the country. Sounds like there is a problem with the 2016 Jeep fuel pump. It needs to be recalled. This is a no brainer; and, not fair to Jeep customers that this issue wasn't made public and that the company didn't make a RECALL on THIS PUMP. There is a waiting lists for these pumps won't start distributing them till December. Please help with this matter.

I have owned my jeep since 2019. Since having my jeep MULTIPLE times I have had the Service shifter light come on. Previously shutting the vehicle off and turning it back on seemed to solve the issue for a little bit until it would come on again. Later down the road my battery died. Upon replacing the battery I didn't seem to notice the issue ever. Now I have another new battery and the light has come on permantely and does not turn off even if I restart the car and as I stated it is a brand new battery. I know there was a recall for this exact issue previously for the year before mine and the year after mine. Something needs to be done about this because i see countless people have this exact same problem.

Subject: Urgent Safety Concern – 2016 Jeep Cherokee Gear Shifting Issue Good Morning, I am writing to report a serious safety concern with my 2016 Jeep Cherokee. I have been experiencing persistent issues with the gear shifter and transmission that I believe may be related to a known defect or may warrant investigation under a recall. The gear shifter frequently locks up and does not change gears properly. It stays in the wrong gear for an extended period—both when going uphill and downhill—before finally shifting, often accompanied by a loud noise. In some cases, the gear becomes stuck entirely, forcing me to take my foot off the accelerator. This delay in shifting poses a significant risk, especially in traffic, as I temporarily lose control of the vehicle's speed. During these moments, pressing the accelerator has no effect, which could easily lead to a dangerous situation. While the vehicle is still drivable, it consistently displays warning indicators suggesting a serious issue that needs professional attention. These problems are ongoing and seem to be getting worse over time. Given the safety implications, I am requesting that Jeep investigate this matter urgently and confirm whether my vehicle is subject to any active recalls or technical service bulletins (TSBs). If not, I would still appreciate guidance on how to resolve this as soon as possible, as I am concerned for my safety and that of others on the road. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, [XXX] [XXX] Email [XXX] VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power Transfer Unit (PTU) failure with "Service 4WD" message with "transmission service" message. Unfortunately, my car is not part of the recall but it is a similar issue.

THE AUTOMATIC START STOP SYSTEM SHOWS FAILED.

THE SERVICE SHIFTER LIGHT KEEPS COMING ON, BUT IT GOES OFF SOMETIMES WHEN I RESTART. EVERY TIME I ASK SOMEONE TO CHECK IT OUT, THEY SAY THERE'S NOTHING TO SEE UNLESS IT IS ON. I DON'T WANT THIS TO CAUSE ANY PROBLEMS WITH THE CAR. HOW AM I SUPPOSED TO HAVE IT LOOKED AT WHEN IT IS NOT ON ALL THE TIME. I HAVE A PICTURE OF IT AND I AM STILL REFUSED SERVICE FOR IT.

I’ve went to get my car inspected and it shows 1 recall for “IN-USE NOX - CATALYST EFFICIENCY” . There was no warning signs on my dashboard. My car just acts differently and it sounds much louder. My dealership, CarMax can’t repair it for free and charging over $100 for a diagnostic alone.

On [XXX] my Jeep started making a grinding noise near the rear axle. Initially, thinking something had broken when I had hit a pot hole earlier that evening. We parked the car at a garage and the next day inspected it and said it sounded like the rear differential may be effected, advising it should be safe to drive in “sport” mode. I drove it to Blueridge Chrysler Jeep in Abingdon VA where I informed them I had discovered a Recall 45A on the Jeep, they kept the Jeep and called me in a few days saying it was only for an “software update” and it was fixed. Om [XXX], I drove my Jeep and upon getting less than a mile down the road it sounded like the backend was dragging. They called a tow truck & took it back to the garage & now with the MOPAR Extended warranty they would have to replace the PTU. It was part of the initial recall and it could affect the PTU and the RDM (rear differential). This part took months to be delivered and during that time I had to rent and borrow a car to get back and forth from work for over two months. In May, the service dept. called saying the Jeep was still making the dragging noise and may be the transmission or the Rear Differential, but they’re still looking into it. In June, after re-working the PTU, Blueridge has determined it is the Rear Differential that now needs replaced and when I asked about it all being a part of the MOPAR extended warranty and they told me I needed to call Chrysler Customer Care. I followed up and called and spoke to several people advising that the dealership would have to call MOPAR warranty. Today, 7/7/25, I spoke with Blueridge again and they are saying the Recall was only for an update. I referred to the details of the initial 45A recall that specifically says that if the update is not complete, it would lead to problems with the PTU & the rear differential. My stance is that MOPAR warranty should cover both the PTU and the Rear Differential under Both recalls the 45A and 20V343000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago. They also all of sudden tell me my battery does not fit my Jeep so they needed to replace to new battery in order to be able s add mf diagnose. All this makes no sense.

I was driving and was at a residential stop sign and out of no where my vehicle just shuts off on me. At first I thought it was the on and off gas conserver device but I realized that wasn’t the issue when it wouldn’t turn on anymore and all the vehicles behind me started honking and then proceeded to go around me. This lady walking her dog even shouted what the hell was wrong with me thinking I was purposely stopping traffic. Then this nice guy came out of nowhere to help me move my vehicle out the way from ongoing traffic. He was nice enough to try and give my car some battery from his vehicle thinking that might be the problem and nothing would make my car turn on not even the starter would want to start. So I had no choice but to call a tow truck to transport my vehicle to a mechanic.

My cars PTU is broken and multiple similar cars have PTU recall yet my vin number is not part of recall.

The car shuts off while driving

March 12th pulled in my drive way and put jeep in park took foot off break and jeep cut off. Also still having the issues where the gears will say to put car in P then it will switch to N, I will put in P then back to D or R and it works fine. I reported this several months ago also and since then it has done it about 3 or 4 more times but no stored messages or check engine light comes on.

I have had my jeep since 2020, in September 2024 my "Service Transmission" notification displayed on the jeep. I took it a Jiffy Lube for a transmission service in which aftermarket fluid was put in the transmission and the filters were not replaced. The "Service Transmission" notification came back on in November, was taken into a mechanic that confirmed the Transmission Temperature Sensor had gone bad. The open recalls were repaired by a Jeep Dealership following the issues due to the recalls potentially having fixes for the "Service Transmission errors". Following that mechanic, it was taken to a dealership that diagnosed the Temperature Sensor and replaced the sensor and serviced the transmission. During the test drive, they noticed the transmission was jumping. After looking into it, they discovered that the transmission wasn't firing correctly. My friends with similar jeep transmissions, if not the same, are experiencing the same exact issues with the temperature sensor and transmission failures. There were no accidents reported, just issues directly related to the transmission.

4WD unavailable light popped up. Took it to a local shop. They said the code is for the PTU. It controls the gear the vehicle is in. The car can go into neutral at anytime including while driving. Many other Jeep Cherokees have recalls for the same issue. It is a safety hazard and I am afraid to drive it due to my safety and the safety of others.

PTU failed. Other 2016 jeeps were recalled however this Jeep was not. Service 4WD light came on and the cars 4WD is not functioning

I just bought this used car and just drove around town. It has 101,724 miles and it smells like something burning when I start it up and when I drive it. I know it's coming from somewhere under the hood. I'm paying 9500.00 for this car and already have burnt smell.

This morning i heard about the recall of 63,000 jeeps from 2017-2019 for the power failure in the PTU. I have a 2016 Jeep Cherokee Trailhawk and i have experienced the same EXACT issue! I currently have a 2016 Jeep Cherokee Trailhawk. I'm the original owner. This Saturday, January 25th, I am turning it in for the PTU to be replaced. This will be my 2nd PTU replacement. . I was told that this 2nd PTU has a different Part Number than the OEM, or the last one. Thus making it slightly designed differently (i dont know the factual of this statement). *** In the last year, and mostly during warmer months, I have experienced MULTIPLE complete power failures of my Jeep. Anywhere from driving, and/or slow parking. it has even happended at times when taking an off ramp from the highway! I have had other people in the Jeep when this has happened. I was told that I have a loose battery terminal connection. So I went out and purchased the Battery Post Shims to increase the posts thickness on the battery. This did not resolve the problem. Since June 2024 I have been on MOPAR's waiting list for this replacment PTU and I finally received it a couple weeks ago. It is now winter and for some reason the power failure does not happen, but there is a consistent clicking in the front end. Not thinking it was the PTU because it has been replaced already, I thought it was the CV Joint so I bought that part. When i got to the dealership to have the work completed, they informed me that it is NOT the CV Joint, but definitely the PTU. So that is how I have been on the waiting list since June 2024. This morning i heard about the recall of 63,000 jeeps from 2017-2019 for the power failure in the PTU. I have a 2016 Jeep Cherokee Trailhawk and i have experienced the same EXACT issue! This recall may need to be extended to include 2016's!!

Jeep lost power several times and at other times would say to shift to park. Same as the most recent recall but 2016 is not included currently.

Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it’s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I’m being told by the dealership that they can’t disengage the start stop feature. This is a safety hazard and I’m concerned it’s going to create engine problems. Apparently it’s a nationwide issue. The start stop feature needs to be recalled and fixed.

Cracked windshield. No visible impact mark. Parked car at home and when came back out there was small crack coming from bottom driver side going up. Later on when actually driving the vehicle the crack randomly started getting bigger and went further up and then split to the side until reached edge of windshield.

2 WEEKS AGO, I WAS DRIVING MY JEEP AND STOPPED FOR A TRAIN. THE JEEP SUDDENLY CUT OFF. I PUT IT IN PARK AND IT STARTED RIGHT UP. AFTER THE TRAIN PASSED, I DROVE APPROXIMATELY 200 FEET TO THE NEXT STOP SIGN AND IT CUT OFF AGAIN. IT RESTARTED, BUT I HAVEN'T DRIVEN IT FOR ANY DISTANCE SINCE THEN BECAUSE I'M AFRAID IT WILL CUT OFF ON THE HIGHWAY WHILE I'M GOING TO WORK OR ELSEWHERE. ALL MAINTENANCE IS CURRENT AND FLUIDS ARE CORRECT.

While driving the Vehicle the gear attempted to go into 4WD by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.

The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

The Vehicle stops abruptly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

The jeep has stalled out few times just stops running no reason then starts up after a few minutes very unsafe my son was driving jeep and just died on him middle of the road. Luckily a police crusier helped him off the road. Been in the shop for this nobody can find anything

On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in Neutral. The dashboard then said to put the car in Park. or Shift to Park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.

While driving the vehicle I encounter a loss of driving power, then the check engine light comes on and the service 4 wheel drive indicator comes on. The loss of power while I'm driving creates an unsafe condition because i am driving on the highway among other vehicles when this occurs. This happens to me at least once per day while i am driving and on one particular day it occurred six times. The problem has not been reproduced or inspected.

The “service 4WD” light came on in my vehicle, and upon taking the vehicle to Faricy Boys, I was informed I need to replace the PTU in my car. After looking into this, this appears to be an extremely common problem in Jeeps. Though my vehicle is not on the current recall list for this issue, I believe it should be.

Jeep completely shut down while driving and cars behind me almost crashed all lights came on would not shift back into gear very scary had to call tow truck. This is the second time .

I was driving and the vehicle cut off , said service shifter and had to put in park , and restart . I was in the middle of traffic and was luckily able to pull over . It started after stuttering a few times . But I’m now scared to drive it .

While driving the vehicle will loose power unexpectedly. Then it will gain power again. It has happened several times and I have taken it to the dealer several times and they have not been able to recreate it. They say there is no error codes that they can find. This problem has occurred while going through intersections and on highways. We have had several miss-incidents because of this problem. Have heard from others this issue is a common problem with the Jeep.

i was sent an email saying my car was being recalled

I am not sure what component, system failed or malfunctioned but my vehicle is available to be inspected. My SUV has cut off on me several times while the vehicle is in drive gear and I was driving on the highway. It also cut off on me while I was in motion and turning the vehicle to the right. The vehicle cutting off caused me to run into a curb and I was thankful that there weren't any pedestrians on the sidewalk. My safety is at risk because I never know when the vehicle will cut off while I'm driving. I have taken the vehicle to try to figure out whats wrong with it and why it keeps cutting off without warning. There are no lights on the dash. However when the vehicle cuts off, "Service Shifter" comes on. Once I restart the vehicle the warning light goes off.

Service Shifter Warning. Took to the dealership and was told there was a notice, no recall on the shifter bezel system. They said the shifter bezel harness system is bad and I had to replace it for over $400. If this is a known Jeep wide safety issue why is there no recall?

The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the PRNDL lights up red. The alert says "service shifter."

I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help

No accident but my Jeep Cherokee has a gushing leak - Oil Housing Filter is leaking oil straight into my engine - Auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847.70 - higher $800's to fix this. It is shown that there have been past recalls on other jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 MPH

After getting catalytic recall done my car has had delay and hesitation. The car is extremely hot underneath it and is loud while accelerating and idling. Have taken it back to the original dealership for the issue and they continue to say nothing is wrong.

While I am driving my car feels like it shifts into neutral but I am still in park. no control of car and breaks. Then the dash says "Shift into P then select desired gear". The only was to get the car moving again is to shut it down and restart it. When I do this it makes a loud sound. This very dangerous as I do not have control of the car and it happens without warning. No errors, check engine light or anything. I have scheduled an appointment at the dealership but i cannot get an appointment for about a month.

My Power Train Unit has failed to work properly and needs to be replaced. Several years prior to this occurring, my transmission kept skipping, jumping when I would accelerate from a stop, every time I took my vehicle to the dealership for this problem, it would not happen. They said, unless they personally witness this problem first hand, they could not repair my vehicle. My extended warranty has now expired. I believe the transmission skipping was the beginning of my PTU problem.

When I am driving ( mainly around 40 mph ) my vehicles automatic transmission will out of the clear blue SLAM into gear. This does not happen all the time but many times. I have taken it to the dealership on numerous occasions but because they cannot get the vehicle to do it while they are driving it and it does not throw a code they are unable to find or fix the problem . I have called the Chrysler customer service number many times and have been told the supervisor will call me back but never does. This has been going on for the last 4 years.

The car has been stalling when the fuel level reaches the half point for over a year now. Now it is stalling at any time regardless of the fuel line level. Recalls completed and up to date. Informed it was a software issue. Car still performing the same after recall.

I own a 2016 Jeep Grand Cherokee Trailhawk (VIN [XXX] ) that just had a Service Shifter message and required a shifter replacement due to a faulty shifter. My Jeep was in-service as of October 2015 and it is my opinion that it should have been a part of the S28 recall on the Grand Cherokees. I have requested reimbursement from Jeep and was told it would be denied because it was not under the covered VIN. I requested that the dealership keep the part in order to confirm it was the same defect, but they said it was already destroyed. I feel like Jeep did not do a wide enough recall to cover all vehicles with that defect and would ask for you to look into it and assist me with getting reimbursement for the costs incurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car hesitation to accelerate and jerks when driving from a start . Took it to the dealer and they couldn’t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

My "service 4wd" light continues to come on and the shop said my PTU needs replaced but my VIN number isn't part of the recalls so it's going to cost me several thousand dollars.

For months now I keep having something wrong not sure whats wrong either it’s engine, powertrain. It keeps doing different stuff. First it’s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won’t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn’t move almost like it was stuck in gear. I’ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn’t go down when i was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc i am worried it’s gonna cause me get hit. This been going on for couple years and i am about ready to trade my Jeep in for different dealer

Blower module, a/c module and yes it’s available anytime. For starters my a/c doesn’t work completely and I have a newborn that cannot be in this vehicle due to that issue. Also with my first encounter with the issue, my car turned off and all the lights came on then turned off and warned that autostart/stop didn’t work, and my emergency brakes didn’t work along with my traction control. The a/c error has be confirmed by a dealer for me, but they said it was rare for a bunch of electronics to go out with it. The vehicle has not been looked yet by a manufacturer dealer due to money being tight. The car stopped working for about 5 minutes with my brother inside the vehicle. The lights flashed on then threw out all those warnings I had mentioned up top.

Tire and brake , bear , park brake etc less 6 month issue

PTU. Car jumps while in park

Sometimes when I mash the gas pedal to pull out from a stop it hesitates and doesn't move, then is sluggish when it does. This has happened often. It's dangerous.

Sometimes when driving a message comes up that says check shifter. I cannot get the message off and have to pull over and restart the car, Sometimes a couple of times before the message goes away. This happens often.

Let's start with my vehicle was first in the shop back in February for a failed brake line. Some how it failed. Then my thermoset unit failed. Not sure why on that either. Then they noticed some other issues were fixed. I got my vehicle back. A few days later my vehicle was back in the shop because my transmission kept doing something causing me to keep getting kicked out of gear causing me to stop in the middle of the intersections which could have caused an accident. I lost my acceleration control and while driving I kept losing traction. Then supposedly fixed it. Then the same day I got it back I had to send it back to dealership due to the transmission kept getting kicked out of gear causing me to get stuck in the middle of an intersection. They finally towed it. Apparantly they need a part which is currently on back order for some unknown reason.

My dash is bubbling up. The topsy the windshield needs replacing.

received message on dashboard service transmission after 22,700 miles and bringing car to delearship where car was purchased and has been serviced I was just informed transmission is out need new transmission. This is my second Jeep at the same dealership with transmission being a faulty one, also with less than 25,000 miles

This is directly copied from the nhsta.gov website in regulars to recall repairs. This is False information. The car has not had the emission recall completed. The item has been on back order since the notice was mailed to me. On first attempt Jeep dealership O Brian in Greenwood Indiana says the part is back ordered. There is a national shortage. They can not complete repair. Refuses to note my account that I contacted them for repair. 14 months when first. 2nd attempt the part is still back ordered and they are un aware of when the part will become available. They are booked 7 months out for repair as the item becomes available: 3rd attempt jeep dealership Washington st Indianapolis. Dealer says. 4-6 months for repair and asks me if I need the vehicle. I said yes it’s my car, my transportation. I’m am offered to leave the car on the lot and they will try to fit it in when they can. They will not offer a car to use while mine is waiting on the lot. 4th attempt still I am told at jeep Greenwood 3-4 months but I can leave the car and they will get to it eventually. I decline. I call FCA October 2022. Inform them that I have been making contact and no one is able to fix the car. I explain the vehicles decline over the past months. I tell them my emission warranty was ending within 200 mil.Abd asked what do I do. They told me to park the car and not use it. They won’t note my acct that I contacted them trying to avoid the end of warranty loss. They won’t pay for rental car while mine is parked to avoid miles as that was there only solution. They would not call the dealerships to force a service appt. Also refuse to tell me the TSB BULLETINS ASSOCIATED WITH MY VIN. I asked them to note all the cars issues I am experiencing. I was told to tell a dealership. I even mentioned the cruise control not disengaging and increasing instead. water leaking in the back on electrical. No reply nada Recall data refreshed on Mar 11,2023 0 Unrepaired Recalls associated with this VIN

NHSTA WEBSITE STATES Form Approved: OMB No. 2127-0008; Expires 08/31/2021 LOCATED TOP RIGHT HAND CORNER OF COMPLAINT PAGE. It is unknown if all reports being made are being validated. Attempts to make contact about this have been unsuccessful and no emails replied to. Informed my stated attorney general. No reply was received

While driving, when attempting to accelerate, the vehicle dies. Have to pull over, shift into park and attempt to restart. Sometimes restarts quickly, sometimes you have to crank and crank. Also dies if you have to stop suddenly. Example, when someone pulls out in front of you or changes lane/swerves in front of you. Problem was intermittent, in cold weather, when vehicle was cold. Now, it is likely to happen at any time. This creates a dangerous situation, trying to get off of the road when it dies. Check engine light is on, and "lightning bolt" dash light comes on when vehicle stalls. Ran diagnostic - revealed no code.

My "SERVICE SHIFTER" light keeps coming on. I have had it looked at 2 different times before. I have owned the vehicle for almost 2 years, and has done it after the 2nd month of having it.

i have a failed power transfer unit (PTU) 4WD light is on. This should be considered a recall i found that thousands of jeep owners have this same issue

The PTU failed in my 2016 Jeep Cherokee. This was diagnosed when the SVC 4WD light came on in September. The problem code is C14A7-97. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. However, my VIN number was not included in those recalled by Chrysler. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. It is now two months later and the part is still not available. I’m told that at this point the part won’t be available until January. The vehicle transmission began making noises over the weekend related to the PTU. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part.

I’ve had this vehicle for a few years now and at the time of purchase the vehicle had 16,000-18,000 miles on it. It’s a 2016 and I believe I purchased the vehicle in 2019 so I’ve had it for about three years now. I didn’t really start to pay any attention to the shaking/shimmy/wobble that the vehicle has until about a year after I purchased it because at first it wasn’t nearly as noticeable as it is today and I had just upgraded from a cheap little Chevy cobalt that was a beater and the jeep was a huge upgrade and improvement from that vehicle causing me to gloss over the problem initially. The problem seems to get worse over time and regardless of me getting new tires, getting them balanced and alignments the same shaking/wobbling/shimmying persists. No issues can be determined that would cause the problem and I am told that the shaking is normal upon reaching higher speeds or that the complaint cannot be replicated. The shaking starts anytime I begin to reach speeds around 45 mph and higher and then seem to stop once reaching speeds around 65 mph . To test further I’ve reached speeds of around 80 mph and again the shaking starts once you get around 70 mph but does not stop shaking when letting off of the accelerator as it does at speeds of 65 mph and lower but instead continues to shake while both pressing the accelerator and letting off of the accelerator becoming worse if you apply the brakes. The shake seems to come from only the front wheels and is violent enough of a shake that it can be visibly witnessed and also felt by looking at the steering wheel and holding onto the steering wheel. Issue persist and has not been resolved. Tires also show uneven and irregular wear on the tread of both front wheels. Front tires need to be replaced more frequently than the rear tires. Rear tires always seem to look almost new while the front tires look as if they weren’t changed at the same time as the rear tires. Not consistent with what would be considered normal

Shortly after I purchased my vehicle in 2020 I had a service shifter come on the dash with all the lights illuminated on bezel. I took it to the dealership and it was giving codes to suggest the the shifter bezel and wiring needed to be replaced this was done approximately 07/2021. Since then I have had no other issues with it until this morning it came back on. I have looked this up and a lot of Jeep owners experience this issue. It is apparent that there is a manufacture issues or issue that I feel Jeep is responsible for and needs to fix. With this involving the shifter/transmission there is an obvious safety concern. Thank you.

Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "Service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. Took to a repair shop and they claimed it needed a transmission liquid flush or brake rotors but neither issues coorelate. This seems to be a frequent issue going on with other jeeps. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears.

I have owned my 2016 Jeep Cherokee Limited for a little over two years. I have had it to a dealership twice now for the service shifter light coming on. The first time it was covered under warranty, the second time it was covered by the dealership because it was only a couple months later. It is now coming back on again and the dealership said that if it happened again I would have to pay for it the next time.

I brought in my vehicle for the power train update recall and it triggered my shifter light to come on which now they are saying is the shifter bezel and harness and I have to pay out of pocket for. It was not on prior to the recall software update for the power train

The SVC 4WD (service 4WD drive ) light came on in my 2016 Jeep Cherokee. The Jeep dealership performed diagnosis and the drivetrain control module (DTCM) stored C14A7-97-PUT motor and the component or system operation is obstructed or blocked. They attempted to update the software of the DTCM and it is up to date. The condition persists and their further testing indicates that the internal power transfer unit (PTU) has failed and the vehicle is stuck in 4WD. The vehicle has not been inspected by anyone other than the local jeep dealership, which was on 8/12/2022. The warning message began the week of August 1st and I scheduled the first available service appointment. After some initial research, Jeep had a recall of the PTU for my model year back in 2020. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker’s recall number is W47 and the National Highway Traffic Safety Administration (NHTSA)’s recall campaign number is 20V343. However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. It is my understanding that if the power transfer unit (PTU) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries.

1. UNKNOWN component/system failure. It is available for inspection on request. 2. My vehicle will randomly flash an error message while driving "Shift to park and then select desired gear." As this error message is displayed, the engine stops while driving. The car is seemingly forced into neutral. Sometimes it will start again immediately. Sometimes it takes several minutes. It happens completely randomly. It is incredibly dangerous, especially when driving on the highway. I have been lucky that no one has crashed into me yet. 3. I have not had my own vehicle checked for this issues as I am not confident that the solution will be found. I have found hundreds of other Jeep owners (various years/models) in online forums complaining about the same issue. The dealerships and service centers have not been able to find a fix, or even identify what the problem is. 4. No 5. Warning message reads something like: "Shift to park and then select desired gear." This has been appearing randomly while driving. This is an obvious issue with the Jeeps that I am certain Chrysler must be aware of. I have spent a lot of money on this car, and I am terrified to drive my young children to daycare. I am terrified to drive to work. I need this issue investigated, and I need a resolution. Hundreds, if not thousands, of Jeep owners need a resolution.

Vehicle stalled out while driving

4WD service light on. Diagnostic and servicing reveals blocked PTU. There is a recall for it, but it’s VIN specific and my Jeep is not covered.

No messages were displayed when any issues occured. The back hatch stops working randomly. Whether your trying to open or close the back hatch, it will not operate by any of the interior push buttons or by using the key fob. I have to manually pull the hatch open &/or closed. I had a technician see this happen as well. I've had numerous times where my Jeep will be shifting & it lags a little bit and then causes a loud bang & jolt when it shifts to the next gear. I only drive approximately 6,000 miles/year. Any resolution to these issues would be greatly appreciated, Amy

Our jeep started displaying and error stating "vehicle needs to be stopped to shift" and after this error would display the engine would cut off. We took it to the dealership and we were told that the shifter bezel needed to be replaced. It was replaced in March. We we driving our car again on 5/8/22 and error code said "service shifter now" so we went back to the dealership and they are saying the shifter needs replaced a second time.

Car drives when it wants, stops when it wants, all lights on dash come on

The svc 4wd light would come on mostly in the cold weather then would go away. every time we had maintenance and mentioned it to the dealership we were told if it was not on while in the shop they could not do anything for it. I was driving and making a left hand turn when the svc 4wd and check engine light came on and the drive train lost power. I was luckily going down hill so I was able to coast and pull over.The engine and the electronics was still in but would not drive. After pulling over I turned the car off and back on and the car worked ok. We had an appointment for the dealer and we were informed the PTU needed to be replaced. Upon looking it up online this part has been recalled on the same make model and year as my vehicle but not my specific vin #.

Driving down the highway the service shifter just pops up

I purchased this jeep in 2018, the service shifter light came on the car shutdown in the middle of the road while my daughter was driving she was able to get into a parking lot. We had the bezel and wiring harness replaced in January 2019, right after this happened. I now have the jeep and the shifter service light will randomly come on along with the service transmission light. When this happens the transmission will not engage and I have to make my way to the side of the road and put it in park and then the transmission will engage again.

I purchased my 2016 Jeep Cherokee in 2018 and within 3 months my service shifter light came on. I had it fixed by the dealership. 6 months later it happened again and I was told it was most likely a faulty part used the first time. Since then I have had the shifter console and wiring inside replaced a total of 4 more times, luckily up until this point was covered under my extended warranty. However my warranty expires in January of 2022 and the service shift light just came on again for what will now be the 7th time. Once my warranty is over, I will not be able to cover the $500 each time twice a year to have it fixed. I have seem dozens and dozens of people report on this issue and nothing has been done. It has also caused my transmission to slip or multiple occasions as well as hesitate when accelerating.

service shifter light went on and off for about a month. then one day went over a speed bump. and ever since then the message doesnt go away. ive cleared the codes had it flashed change fuses. and nothing. EVeryone has the same complaints about it and jeep dealerships dont take it serious. its a problem when i can see the speedometer or fuel range. or any other lights or warnings becuase that message wont go away.

Jeep has a system in the vehicle through Mopar that allows the owner to use an app to remote start the vehicle, track where the vehicle is located, track maintenance issues. This system also allows the driver to talk to text which is a safety feature of the vehicle. Cellular providers are no longer going to support the 3G chip in the vehicle and Jeep states they are unable to update a single chip in the vehicle hence disabling this safety feature. This is a HUGE concern.

4wheel drive light came on. Said it was a power transfer unit problem. It has been recalled but doesn’t show for my car. It will cost me o ver $2000 and it has been recalled. I need help to have this repair covered.

This car has been stopping in the middle of the road basically since I got it. I bring it in and it breaks down over and over. Most recently in front of my house on a very busy street with 18 wheelers. I do not feel safe in this vehicle.

Transfer case is not working it says blockage I see alot of of recalls for this piece and I want want to report it for my car as faulty aswell. also now the timing change has to be replaced. This jeep has had multiple issues going on since I have had it for almost 3 years it will be three years in Feb 2022

Service shifter light will come on when I ship from PRND and sometimes like when I am in a car wash in Nuetral I can't get it to shift

*SERVICE SHIFTER POP UP* I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with SERVICE SHIFTER on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a HUGE safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this SERVICE SHIFTER popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.

I had my car parked in a public parking garage for a few hours, and it suddenly caught on fire on the backside of the car. There were no warning lights or anything like that before hand. The whole back of the car is burned and the cars on either side of me were damaged as well. The fire department had to come put the fire out. I don't know for sure, but it sure seems like it might have been the same Power Liftgate short circuit issue that the 2014-2015 Jeep Cherokees got recalled for (https://static.nhtsa.gov/odi/rcl/2015/RCRIT-15V393-6798.pdf)

shifter park.. car cuts off when car is idle.

Shifter service light came on, made an appointment with the dealer, they did a diagnostic test, said battery was bad and said he really didn't think the shifter needed replacing. The battery was replaced and about 6 weeks later, the light came on again, and after reading some forums, it looks like this is a rather common probably with jeeps, so why is this not a recall? It also seems like the problem doesn't even go away after having the shifter kit replaced.

I keep getting a "shifter service" when I start my vehicle and even when I stop my vehicle. I have to turn the car on and then back on sometimes twice before it will stop. This started about 3 years after I bought the car and has been getting worse every since. I feel this is a safety issue because you cannot see the odometer when driving and have know idead how fast your might be going. You do not always have a place to pull over to turn your car off and back on. THIS NEEDS TO BE A RECALL! I have read hundreds of blogs where this is happening on this jeep type from years 2014 through 2019.

For the past couple of weeks I’ve been noticing the car does not react when I press the gas… like there’s a delay In catching speed.., like stalling, last night the “service shifter” light came on and all the PRN&D lights are on and I’m scared for my kids and my safety.

The shifter lights blink and turn red while at a stop light. The car would not run. I had to turn off and on again. This happened several times. Sometimes the shifter lights blink at night and the battery gets drained.

sense my Fiance bought the vehicle this vehicle has been having issues the Battery has been replace for no reason it die , than when you are driving in a parking tends to shut off or it will pull hard , the recent incident was me in the intersection and as I was turning the vehicle stop and wouldn't pick up speed and it took like 10 seconds to be able to work again and and once in a while it will pull as you are driving , the last incident was today the start /stop system give me a Orage light saying is unavailable , We bough the vehicle back in 2018 and sense than the problem has been mile , the vehicle has less than 100k miles to be working like than and sense it has been acting more and more now , I'm starting to be afraid for my safety and my kids safety . and is important to know about this issue .

The "service shifter" warning come on. And all of the lights go on on the shifter for example Park Neutral, Drive. I had this problem a couple of years ago and the dealer replaced the shifter assembly and harness. Now the same problem is happening. After shutting off the engine the message disperses but comes back on after a few minutes. Now I'm afraid that I'll have to pay for the repair because the car has 48,000 miles on it and out of warranty. Is there a recall on this problem?

I BROUGHT JEEP TO DEALERSHIP AND WAS TOLD THAT POWER TRANSFER UNIT HAS GONE BAD AND NEEDS TO BE REPLACED. OTHER 2104-2017 JEEP CHEROKEES HAVE HAD A RECALL ON THIS UNIT BUT MY VIN DOES NOT SHOW A RECALL IN PLACE. DID THEY PUT IN A DIFFERENT PTU IN MY CAR THAN THE OTHER 67,248 JEEPS? CAR SHIFTS I TO 2WD OR 4WD DRIVE BY ITSELF

Mileage: 97,000

I'VE READ MUCH ON THIS ISSUE AND IT SEEMS THAT THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS ISSUE. MY 2016 JEEP WITH LESS THAN 20K MILES ON IT IS GETTING A "SERVICE SHIFTER" WARNING MESSAGE. WHEN THIS LIGHT TURNS ON, ALL THE SHIFTER LIGHTS COME ON AS WELL. WHEN I TURN OFF THE CAR AND TURN IT BACK ON IT CLEARS THE FAULT ONLY TO SEE THE ERROR MESSAGE POP UP AGAIN WITHIN 5 OR SO MINUTES OF DRIVING. THIS ALSO MAKES IT WHERE I CANNOT MANUALLY UP OR DOWN SHIFT. NO ISSUES TURNING OR STATIONARY, SEEMS TO BE NO DIFFERENCE IN THE CITY OR HIGHWAY.

Mileage: 16,500

SERVICE SHIFTER MESSAGE KEEPS APPEARING, AND SOLID RED LIGHTS STAY ON THE SHIFTER DISPLAY PRND WHEN I TURN THE CAR OFF IT DISAPPEARS BUT RETURNS IN LESS THAN 2 MILES DOWN THE ROAD. THE SHIFTING IS ROUGH AND JUMPY. HAD CAR LESS THAN 1 WEEK.

Mileage: 111,000

MY JEEP WAS LOOKED AT UNDER THE W20 RECALL, IT FIXED THE CHECK ENGINE LIGHT, BUT LATER CAME BACK UP. I'M NOT SURE IF THE RECALL WAS PART OF THE CHECK ENGINE LIGHT, BUT I'VE TRIED TO RESET IT, AND THAT IS NOT WORKING. I DON'T FEEL THE CHECK ENGINE LIGHT WAS FIXED. IS THERE ANYTHING YOU CAN DO? SHOULD I BRING MY JEEP TO A JEEP DEALER??

TRANSMISSION JERKS. PARKING BRAKE COMES ON AUTOMATICALLY

Mileage: 43,492

MY JEEP SHUTS OFF WHEN IN MOTION. LAST NOVEMBER I WAS ON A HIGHWAY WITH MY TODDLER IN THE BACKSEAT WHEN IT SUDDENLY SHUT OFF. I TOOK IT TO THE DEALER AND THEY SAID IT NEEDED AN "UPDATE" ON THE TRANSMISSION. NOW IT IS A FEW MONTHS LATER AND AGAIN TODAY IT SUDDENLY TURNED OFF WHEN I WAS ABOUT TO GET ON THE HIGHWAY. I CALLED THE DEALER AND THEY SAID THERE IS A RECALL ON THE PCM THAT MAYBE COULD BE CAUSING IT TO SHUT OFF. THEY CANNOT EVEN GIVE YOU A QUICK APPOINTMENT AND EXPECT ME TO DRIVE THE CAR AS IT IS, COMPLETELY UNSAFE AND ALMOST CAUSING FULL COLLISION ON TWO OCCASIONS. HOW CAN NOBODY CARE THAT THIS IS COMPLETELY UNSAFE AND COULD CAUSE DEATH IN A COLLISION WHEN THE VEHICLE IS IN MOTION? THEY JUST KEEP SAYING THEY UNDERSTAND BUT THAT IT JUST NEEDS AN UPDATE AND FOR ME TO JUST WAIT A WEEK OR MORE UNTIL THEIR NEXT APPOINTMENT. THEY SAY I SHOULD HAVE BEEN NOTIFIED BY MAIL OF ANY RECALL OR UPDATE BUT I HAVE NEVER RECEIVED ANY NOTICE OF ANYTHING.

Mileage: 40,000

SERVICE SHIFTER WARNING KEEPS POPPING UP. ONCE I TURN THE CAR OFF IT GOES AWAY FOR A FEW THOUSAND MILES THEN POPS BACK UP. DEALERSHIP SAYS THEY ARE UNSURE WHY THIS WOULD COME ON. IT HAS HAPPENED MULTIPLE TIMES OVER THE PAST 4 YEARS OF US GETTING IT BRAND NEW. TODAY WAS THE MOST RECENT & WHEN I DECIDED TO GOOGLE IT & SEEN WHERE YOU CAN PUT IN INTO THIS SITE.

Mileage: 93,000

CAR SHUTS OFF MID-DRIVE / MID-TURN WHILE IN MOTION WITHOUT WARNING. NO LIGHTS ARE ILLUMINATED IN THE DASH CLUSTER AFTER OR DURING. NO EXPLANATION WHY.

Mileage: 86,295

I HAVE A 2016 JEEP CHEROKEE. THE "SERVICE SHIFTER" WARNING COMES ON EVERY TIME THE VEHICLE IS TURNED ON. THE LIGHT INDICATORS ON THE THE GEAR SHIFTER NO LONGER COME ON. THE DASHBOARD IS LOCKED WITH THE "SERVICE SHIFTER" MESSAGE. IT HAS BEEN RECURRING FOR THE PAST MONTH. MECHANICS DO NOT KNOW WHAT THE ISSUE IS.*DT*JB

Mileage: 121,000

MY CAR WILL JUST DIE WHILE I AM OPERATING IT. THEN IT WILL TURN RIGHT BACK ON, AND DRIVE FINE. IT GOES INTO A GHOST MODE, POWER STEERING STILL WORKS.

Mileage: 65,000

1. THE NEW BATTERY WAS COMPLETELY DEAD ON MY 2016 JEEP CHEROKEE LATITUDE AND BOUGHT A NEW BATTERY ON MAY 28, 2020 AND ON 1-17-21 THE NEW BATTERY IS COMPLETELY DEAD. 2. WHEN BACKING OUT OF THE DRIVE WAY THE EMERGENCY BRAKE COMES ON AND BRAKES THE CAR, I DISENGAGED THE BRAKE AND CONTINUED OUT OF DRIVE WAY AND WILL DO IT AGAIN. THIS HAS HAPPENED ON 3 OCCASIONS.

AS I AM DRIVING ALONG, THE CONSOLE ABOVE THE STEERING WHEEL TELLS ME THAT I NEED TO 'SERVICE SHIFTER'. I TURN THE CAR OFF AND BACK ON, THEN IT REPEATS. THE DEALERSHIP TELLS ME THAT THEY ARE NOT SURE WHY IT IS DOING THIS.

Mileage: 69,000

THE 'SERVICE SHIFTER' ALERT IS ON, I HAVE A 2016 JEEP CHEROKEE WITH 21000 MILES. I HAVE DONE SOME INVESTIGATING AND IT LOOKS LIKE THIS IS A MAJOR PROBLEM FOR MANY JEEP'S, YET IS NOT A RECALL.

SERVICE SHIFTER WARNING LIGHT HAS POPPED UP ON MY JEEP TWICE NOW.

Mileage: 41,000

VEHICLE DIES AND YOU LOSE POWER STEERING AND BRAKING. VEHICLE WAS BEING DRIVEN VERY SLOWLY IN A RESIDENTIAL AREA WHEN IT WOULD NOT ACCELERATE AND DIED. POWER STEERING LOSS AND BRAKE LOSS MAKES IT VERY HARD TO PULL OVER. DEALERSHIP CAN'T FIND ANYTHING WRONG WITH IT OR DUPLICATE THE PROBLEM. THIS CAR IS DEATH TRAP AND I WOULD LIKE THE ENGINE REPLACED. OR BE ABLE TO GET RID OF IT WITHOUT PAYING A FORTUNE. ALSO 2 DAYS BEFORE THIS IT STOPPED ACCELERATING WHILE GOING 50 PMH.

Mileage: 76,000

MY CAR SHUTS OFF WHILE DRIVING. GENERALLY WHEN MAKING TURNS, WHILE I'M DECELERATING IT DECIDES TO DECELERATE TO WHERE I'M NOW GOING JUST A FEW MILES AN HOUR TO COMPLETELY SHUTTING OFF. THIS IS EXTREMELY DANGEROUS. I'VE REPLACED MY BATTERY TO MAKE SURE IT WASN'T AN ISSUE AND MY BATTERY LIGHT DID COME ON AS WELL AFTER THE SHUT OFF. MY SCREEN ALSO TELLS ME TO PUT MY CAR IN PARK AND CHOOSE DESIRED GEAR. WHEN MY CAR IS CLEARLY IN DRIVE BUT COMPLETELY SHUT DOWN. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND THE PICTURE IS FROM TODAY, THIS BATTERY WAS REPLACED YESTERDAY.

Mileage: 81,600

SERVICE SHIFTER LIGHT. WHEN IT COMES ON IT AFFECTS ALL OF THE CAR'S FEATURES, REMOTE, CRUISE, SPEEDOMETER. HAVE HAD FIXED AT THE DEALERSHIP 3 TO 4 TIMES.

Mileage: 14,000

I BOUGHT A 2016 JEEP CHEROKEE LATITUDE WITH 56,000. I HAD IT FOR 1 DAY BEFORE I GOT A SERVICE SHIFTER WARNING ON MY DASHBOARD AND ALL OF THE LIGHTS ON THE SHIFTER LIT UP RED. I CALLED THE DEALERSHIP AND THEY TOLD ME TO COME IN RIGHT AWAY, BUT THE LIGHT WENT OFF WHEN I TURNED THE CAR OFF. THE LIGHT DIDN'T COME BACK ON FOR A FEW WEEK, BUT NOW IT COMES ON EVERYDAY. I HAVE READ SEVERAL FORUMS ABOUT PEOPLE HAVING THE SAME ISSUES WITH THEIR 2016-2019 JEEP'S, AND EVEN AFTER GETTING THE WIRING AND SHIFTER REPLACED THE ISSUE WILL COME BACK. I'VE READ ABOUT PEOPLE WHOSE CAR GETS STUCK IN GEAR AND THEY CAN'T PUT IT INTO DRIVE OR PARK. THIS NEEDS TO BE LOOKED INTO BECAUSE PEOPLE CANNOT AFFORD TO KEEP PAYING TO HAVE THE ISSUE 'FIXED' WHEN IT ISN'T REALLY GETTING FIXED AND NOBODY KNOWS WHY.

Mileage: 56,500

WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON, BLOCKING THE SPEEDOMETER. ALL THE LIGHTS FOR THE DIFFERENT GEARS LIGHT. IT WILL RESET AFTER THE CAR IS RESTARTING, BUT WILL COME BACK ON AFTER CITY DRIVING FOR ABOUT 200 MILES OR AFTER DRIVING ON ROUGHER CITY ROADS.

Mileage: 98,000

SERVICE SHIFTER APPEARED AND I RESET BY PULLING OVER SHUTTING OFF VEHICLE, OPENING DOOR AND RE-INSERT KEY AND START. WAS HAPPENING ONCE A MONTH, NOW HAPPENS EVERY TIME I DRIVE. CAN'T VIEW ANY VEHICLE INFORMATION AS IT FREEZES THE SCREEN. HAPPENS REGARDLESS OF WHERE I AM DRIVING. WILL EVEN HAPPEN ON A REMOTE START SITTING IDLE.

Mileage: 35,000

MY VEHICLE IS AT 86,500 MILES AND THE SERVICE SHIFTER MESSAGE HAS COME UP ON MY DASHBOARD MORE THAN ONCE NOW AND FROM WHAT I CAN FIND, THERE IS NO SOLID OR PERMANENT FIX FOR IT AT THIS TIME. I WOULD LIKE THE BE ABLE TO FIX MY CAR AND NOT HAVE TO WORRY ABOUT THIS ISSUE AGAIN.

Mileage: 86,400

MY 2016 JEEP SERVICE TRANSMISSION LIGHT APPEARED THEN THE NEXT THING I HAD NO ACCELERATION ON THE EXPRESSWAY. SEEMS LIKE THERE WAS NO POWER ON THE GAS PETAL AND THE CAR WAS JUST NOT GOING. I WAS IN THE MIDDLE OF RUSH HOUR AND COULD NOT GET OFF THE EXPRESSWAY. AFTER A COUPLE OF MINUTES OF ME PRESSING DOWN ON THE GAS PETAL IT FINALLY WORKED. I IMMEDIATELY GOT OFF THE EXPRESSWAY. ON THE WAY HOME EVERY TIME I WOULD STOP THE SAME THING WOULD OCCUR, BUT THIS TIME I WOULD TURN OFF AND ON THE VEHICLE AND IT SEEMED TO RESET AND WORK AGAIN. I HAVE TAKEN THE VEHICLE TO THE SHOP WERE THEY SAID IT WAS TCM WHICH THEY UPDATED/RESET, BUT THEY ALSO TOLD ME THIS WOULD HAVE TO BE DONE EVERY COUPLE OF YEARS BECAUSE CHYSLER DOES UPDATES AND UNFORTUNATELY WE HAVE TO PAY THE DEALERSHIP TO HAVE THIS UPDATED FOR US OR WE WILL HAVE ISSUES. WELL I HAD EVERYTHING UPDATED THEN AFTER A COUPLE OF HOURS WITH MY VEHICLE ONCE AGAIN THE "SERVICE TRANSMISSION" LIGHT REAPPEARED. NOW THEY ARE SAYING IT IS THE TCM THAT NEEDS TO REPLACED. THE VEHICLE HAS ONLY 58,470 MILES, THIS IS RIDICULOUS THAT WE HAVE TO PAY FOR THESE UPDATES AND THAT THE VIN NUMBER IS NOT ON THE LIST TO HAVE THESE ISSUES FIXED BY CHYSLER. I HAVE READ UP ON THIS AND I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IF I WOULD HAVE KNOWN HOW MUCH TROUBLE I WOULD HAVE WITH A JEEP/CHYSLER PRODUCT, I WOULD NEVER HAVE BOUGHT IT.

Mileage: 58,448

SERVICE SHIFTER

Mileage: 52,500

SERVICE SHIFTER. ALL LIGHTS COME ON. HAVE TO PULL OVER AND TURN CAR OFF SO CAR DOESN'T LOCK UP

Mileage: 50,000

SERVICE SHIFTER LIGHT CAME ON WITH ALL THE GEAR LIGHTS LIT UP TOO. VEHICLE WAS PARKED WHEN LIGHTS FIRST CAME ON. TOOK IT TO THE DEALERSHIP AND THE SERVICE DEPT. SAID THAT THE SHIFTER BOX AND WIRES NEED REPLACED. SERVICE DEPT. SAYS CHEROKEE ARE KNOWN FOR THIS. VEHICLE ONLY HAS 49700 MILES.

Mileage: 49,700

THE SERVICE TRANSMISSION LIGHT AND CHECK ENGINE LIGHT KEEPS COMMING ON HAD IT IN THE SHOP TWICE AND THEY CAN NOT FIND A PROBLEM. I DO NOT TRUST THE CAR TO TAKE A TRIP IN AND THAT IS WHY I BOUGHT IT. IT STARTED WHEN I FIRST BOUGHT IT AND IT STILL IS DOING IT

Mileage: 56,000

SERVICE SHIFTER ISSUES, THIS IS MY FOURTH TIME NEEDING TO REPAIR/REPLACE THE BEZEL AND HARNESS.. DASH SAYS SERVICE SHIFTER AND ALL LIGHTS FROM PARK, DRIVE, REVERSE ETC LIGHT UP RED WHILE DRIVING AT WHICH TIME MUST PULL VEHICLE OVER AND RESTART TO RESET IT UNTIL REPAIRED. THIS HAS HAPPENED TO ME 4 TIMES NOW BEGINNING IN 2016, 2017, 2019, AND AGAIN NOW IN 2020. I SEE A LOT OF COMPLAINTS ON LINE WITH THIS ISSUE AND WOULD LIKE TO SUGGEST PERHAPS PUTTING OUT A RECALL ON THIS ISSUE.

Mileage: 87,925

FUEL PUMP FAILURE CAUSING EMMISION PURGE TANK TO FILL WITH FUEL CAUSING $1700 REPAIR BILL. TRANSMISSION SHIFTS WITH SUDDEN JERK UNEXPECTEDLY ALMOST CAUSING WHIP LASH.

Mileage: 78,000

SERVICE SHIFTER LIGHT COMES ON INSTRUMENT PANEL AS WELL AS ALL THE LIGHTS ON SHIFTER ITSELF. THIS HAS HAPPENED WHILE DRIVING ON I 69, PLACING IT IN PARK, AND ALSO WHEN STARTING THE VEHICLE. THE PICTURES INCLUDED ARE DATED 6/13/2020 BUT THIS HAS HAPPENED NUMEROUS TIMES SINCE AND THAT WASN'T THE FIRST TIME IT HAPPENED. DID REPORT TO WATERMARK TOYOTA IN MADISONVILLE,KY WHEN WE GOT THE OIL CHANGED ON 9/4/2020 AND THEY SAID COULDN'T IT TO SHOW A CODE. WE WILL NEED TO BRING IN WHEN IT IS SHOWING "SERVICE SHIFTER"

Mileage: 65,421

LIGHTS ON DASH TURNED RED AND SAYS SERVICE SHIFTER. THIS HAPPENED ABOUT 6-8 MONTHS AGO AND NOW AGAIN TODAY

Mileage: 66,000

WHILE DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR, MY VEHICLE DINGED AND THE SPEEDOMETER DISPLAY SHOWED SERVICE SHIFTER. I LOOK AT THE GEAR SHIFT, WHICH WAS STILL IN DRIVE, AND ALL THE LIGHTS WERE ON. THIS HAS HAPPENED REPEATEDLY OVER THE PAST YEAR OR SO AT RANDOM TIMES: ON THE HIGHWAY WHILE DRIVING, WHILE AT STOP SIGNS, WHEN STARTING THE CAR FOR THE FIRST TIME OF THE DAY. SOMETIMES I WILL GO WEEKS WITHOUT A PROBLEM, OTHER TIMES I WILL GO MINUTES. THE CURRENT WORK AROUND IS TO SHUT THE CAR OFF AND TURN IT BACK ON.

Mileage: 45,000

SERVICE SHIFTER LIGHT CAME ON AT AROUND 29K MILES OR SO. HAD IT SERVICED AT A JEEP DEALER WITH MY MAXCARE WARRANTY AND I'M NOW AT 33K MILES AND THE SERVICE SHIFTER CAME BACK ON. I'VE READ ON FORUMS THAT MANY PEOPLE HAVE HAD THIS ISSUE. I'M PAYING A LOT OF MONEY FOR THIS CAR AND IT'S RIDICULOUS TO HAVE TO DEAL WITH THIS ISSUE AFTER GETTING IT FIXED. THE FIRST TIME THE LIGHT CAME ON IT WASN'T READING THAT IT WAS IN PARK. NOW IT COMES ON WHENEVER I'M DRIVING. I'VE READ THAT THIS ISSUE HAS CAUSED SOME PEOPLE TO HAVE TO REPLACE A TRANSMISSION.

Mileage: 33,000

I WAS DRIVING MY 2016 JEEP CHEROKEE AND THE SERVICE TRANSMISSION CAME UPON MY DASH MESSAGE CENTER AND THE ENGINE LIGHT CAME ON. MY TRUCK STARTED DRIVING BADLY, BUT I WAS ABLE TO MAKE HOME. NOW, THE ENGINE LIKE KEEP RANDOMLY COMING ON AND MY TRUCK KEEP SHUTTING OFF WHENEVER IT PLEASE!!!!!!

Mileage: 69,000

SERVICE SHIFTER WARNING LIGHT. COMES ON PERIODICALLY. TURNING OFF THE CAR AND RESTARTING IT DOES NOT CHANGE IT AT ALL. STARTED SHORTLY AFTER PURCHASING CAR AND HAS CONTINUED TO HAPPEN EVERY COUPLE OF MONTHS. I'VE REPLACED THE THERMOSTAT AND DONE REGULAR MAINTENANCE, NONE OF WHICH HAVE HELPED THE SITUATION. I HAVE NOT HAD THE SHIFTER SERVICE YET BECAUSE THE LIGHT EVENTUALLY GOES AWAY. HOWEVER I'M VERY WORRIED.

Mileage: 1,600

MY CAR STARTED UP FINE THEN I WAS LEAVING A PARKING LOT AND MY CAR LITERALLY STOPPED AND DIED . I TURNED THE KEY AND MY CAR WOULDN'T START UP . I WAITED AGAIN AND IT STILL WOULDN'T START. I THOUGHT IT WAS MY BATTERY SO I HAD SOMEONE USE JUMPER CABLES I WAITED A LITTLE BIT LONGER AND MY CAR STARTED UP . THEN THE NEXT DAY I DROVE IT TO THE DEALER SHIP THEN MY HUSBAND WAS TOLD WHEN THE OIL GETS TO LOW THE CAR AUTOMATICALLY DIES THERE ARE NO WARNING SIGNS , THERE'S NOTHING YOU CAN DO TO FIX THIS PROBLEM AND THAT IT'S VERY COMMON IN MY TYPE OF JEEP. SO I'VE BEEN CHECKING MY OIL AND EVERY 2 DAYS I HAVE TO PUT OIL IN MY CAR BECAUSE I'M SCARED THAT MY CAR WILL STOP ON A MAJOR HIGH WAY .BECAUSE THERE WAS NO WAY TO FIX THIS AND I DON'T KNOW WHERE THE OIL IS GOING IN MY CAR .

Mileage: 9,600

SINGLE CLICK HEARD FROM BRAKE AREA AT THE END OF BRAKING. DOESN'T HAPPEN IF YOU TURN OF STABILITY CONTROL OR PUT INTO SNOW OR SPORT MODE. DEALERSHIP CANT FIND REASON FOR LOUD CLICK. ROTORS AND PADS REPLACED, HAPPENS ABOUT 50% OF TIMES BRAKING.

Mileage: 25,000

SERVICE SHIFTER LIGHT COMES ON AND MY SHIFTER WHERE THE R AND D ARE LIGHT UP RED. IT HAPPENS WHEN EVER I TURN THE CAR ON IT RANDOMLY HAPPENS THEN IF I SHUT MY CAR OF IT GOES AWAY AND COMES BACK

Mileage: 45,000

I TURNED ON MY VEHICLE GETTING READY FOR WORK WHEN A MESSAGE READING 'SERVICE SHIFTER' APPEARED WHILE THE LIGHTS ON THE SHIFTING SETTINGS LIT UP. I LOOKED UP THE PROBLEM ONLINE AND FOUND THAT IT'S BEEN A COMMON THING HAPPENING TO OTHER JEEP CHEROKEE OWNERS. I WAS IN MY DRIVEWAY, STATIONARY WHEN THIS HAPPENED AND NOW I CAN'T GO TO WORK UNTIL IT IS FIXED BECAUSE I'M CONCERNED THAT IF I DRIVE AROUND TOO MUCH A MORE SERIOUS ISSUE MAY OCCUR.

Mileage: 46,946

WHILE DRIVING, SERVICE SHIFTER LIGHT CAME ON DASH DISPLAY AND ALL GEAR LIGHTS LIT UP RED. *TR

Mileage: 19,921

SERVICE SHIFTER LIGHT COMES ON FOR THE PAST YEAR. HAD IN 6 MONTHS AGO AND THEY TOLD ME IT JUST NEEDED A "SOFTWARE UPDATE". NOW 6 MONTHS LATER THEY SAY IT NEED A NEW SHIFTER AN WIRE HARNESS FOR $500. THIS SHOULD HAVE BEEN DONE ORIGINALLY SINCE IT'S THE SAME ISSUE AND NOW NOT UNDER WARRANTY. INTERNET HAS MANY COMPLAINTS FROM THIS KNOWN ISSUE. *TR

Mileage: 40,000

TRANSMISSION IS SQUEALING AS I DRIVE DOWN THE ROAD. MANY TIMES WHEN I PUT IT IN DRIVE IT DOESN'T WANT TO GO. I HAVE ALSO EXPERIENCED THIS AT TRAFFIC LIGHT STOPS. THE VEHICLE WILL BE IN DRIVE AND WHEN I PRESS ON THE GAS TO GO IT JERKS. THIS IS A SAFETY HAZZARD BECAUSE I DON'T KNOW IF THERE IS GOING TO BE A TIME WHERE IS WILL NOT RESPOND AND STRANDS ME. *TR

Mileage: 80,000

OVER THE COURSE OF A YEAR, MY BATTERY HAS DIED (OCT), MY HARSH COLD START NEEDED REPLACEMENT (NOV), MY RADIO COMPLETELY DIED AND COULD NOT BE UPDATED (DEC) AND RECENTLY WITHIN THE PAST TWO MONTHS AND BY FAR THE MOST CONCERNING IS THAT MY JEEP WILL COMPLETELY SHUT OFF WHILE SITTING AT A RED LIGHT OR STOPPING FOR ONLY A MINUTE. THIS IS NOT SUE RO LOW OIL OR ANYTHING OF MY OWN DOING. IT WILL TELL ME TO SHIFT INTO PARK AND THEN INTO GEAR. YESTERDAY WAS THE MOST CONCERNING AS IT COMPLETELY SHUT DOWN WHILE I WAS IN MOTION AND NOTHING WORKING, STEERING, LIGHTS NOTHING AT ALL ON THE VEHICLE FUNCTIONED. I WAS ABLE TO PUT IT IN PARK BUT MY KEYS WOULDN'T EVEN BE RELEASED FROM THE IGNITION. I HAD IT TOWED TO A DEALER WHO THEN STATED THEY CAN'T FIND A CODE FOR A DIAGNOSTIC, THE OIL IS PERFECTLY FINE AND THAT THEY CAN'T DO ANYTHING BC IT COULD BE ANYTHING. I HAVE NO DOUBT THIS IS ELECTRICAL IN SOME WAY AND A MANUFACTURER DEFECT OF SOME KIND AS I HAVE FOUND 100S OF OTHER COMPLAINTS OF THE SAME CAR AND SAME ENGINE TYPE. IT IS DANGEROUS THAT THE MANUFACTURER IS NOT PUTTING A RECALL ON WHATEVER IS GOING ON OR AT LEAST TRYING TO FIX THE PROBLEM. IT SEEMS ALL JEEPS ARE KNOWN FOR THEIR ELECTRICAL PROBLEMS. I DO NOT HAVE THE ABILITY TO TRADE THIS CAR IN OR GET ANOTHER ONE WITH MY FINANCIAL SITUATION AND MY ENTIRE BUSINESS IS RUN OFF OF ME DRIVING. I COULD'VE BEEN KILLED AS IT DIED IN THE MIDDLE OF THE ROAD IN A BLIND CURVE WHERE PEOPLE FLY THROUGH AT OVER 55 MPH. I HAD TO HAVE AN OFFICER COME AND SIT BEHIND ME I WAS SO SCARED AS THE CAR WOULD DO NOTHING AT ALL!!!! I HOPE IF THIS IS HAPPENING TO OTHER PEOPLE THAT THEIR FAMILY IS AWARE OF THE ISSUES AND KNOWS TO SUE CHRYSLER FOR EVERYTHING WHEN AN ACCIDENT RESULTS IN SOMEONE'S DEATH!!! *TR

Mileage: 86,500

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THIS HAS BEEN ONGOING WHERE THE LIGHTS GO OFF AND COME BACK ON ABRUPTLY. I HAVE PULLED OVER TURN THE VEHICLE OFF AND WAIT A FEW MINUTES AND THE SERVICE SHIFTER NOTIFICATION IS CLEARED, AND DOES NOT COME BACK ON FOR A EXTENDED TIME OF 3-4 DAYS THEN COMES BACK ON. *TR

'SERVICE SHIFTER' IS DISPLAYED, MEANING I CANNOT USE ANY OF THE IN VEHICLE CONTROLS OR USE THE MANUAL TRANSMISSION FEATURE OR SEE WHAT GEAR I AM IN. IT'S AN AUTOMATIC BUT HAS THE MANUAL OPTION. I'VE SEEN HUNDREDS OF OTHER PEOPLE EFFECTED BY THIS, NEEDS TO BE A RECALL ASAP OR GROUNDS FOR A CLASS ACTION IF NO ACTION IS TAKEN. *TR

Mileage: 70,000

EVERYTHING IS FINE EXCEPT WHEN MY CAR WILL NOT GO INTO REVERSE THEN IT SAY SHIFT TO P TRANSMISSION PROBLEMS. PLEASE NOTE I JUST BOUGHT THIS CAR USED.

WHEN MAKING A LEFT TURN FROM A STOP POSITION HEARING A HUMMING NOISE COMING FROM THE RIGHT REAR OF THE VEHICLE AND AS SOON AS I TURN BACK TO THE RIGHT TO STRAIGHTEN UP IT GOES AWAY,,VEHICLE ONLY HAS 19K. *TR

Mileage: 19,000

MY DASH IS DISPLAYING 'SERVICE SHIFTER' AND MY LIGHTS BY MY SHIFTER ARE ALL LIT UP BESIDE THE REVERSE. IT BEGAN DOING IT ONLY IN REVERSE BUT NOW, 9 MONTHS LATER, IS DOING IT AT ANY GIVEN POINT. I DID A SCAN ON IT AND IT SAYS HAS TO DO WITH THE 'TRANSMISSION CONTROL MODULE' AND 'ELECTRONIC CONTROL MODULE'. *TR

Mileage: 90,000

ENGINE KEEPS SHUTTING OFF EVERYTIME I MAKE A SHARP RIGHT TURN. *TR

Mileage: 48,671

THE CAR HAS SHUT OFF 2 TIMES WHILE DRIVING. CURRENTLY THE CAR WILL NOT START AND NOT SURE WHAT THE ISSUE IS. HAVE TAKEN BACK TO DEALERSHIP TWICE ONLY TOLD ME THERE IS NOTHING WRONG WITH THE CAR. *TR

Mileage: 57,000

AT RANDOM TIMES I WILL GET AN ERROR ON MY DASH BOARD WHERE THE ELECTRIC SPEEDOMETER SHOWS AND IT SAYS "SERVICE SHIFTER". ALSO, ALL THE LIGHTS ON THE SHIFTER (P,R,D, ETC) TURN ON IN RED. I WILL NOT GO AWAY BY PRESSING THE OK BUTTON. IT WAS NOT HAPPENING A WHOLE LOT, JUST FROM TIME TO TIME, BUT LATELY LIKE THE PAST WEEK OR SO IT HAS BEEN TURNING ON MORE AND USUALLY GOES AWAY IF I TURN THE VEHICLE OFF, TAKE OUT THE KEY AND THEN TURN IT BACK ON. THIS SEEMS TO HAPPEN AT ANY GIVEN TIME, WHETHER THE VEHICLE IS IN MOTION OR NOT. THE LATEST WAS YESTERDAY, I HAVE NOT DRIVEN IT TODAY. *TR

Mileage: 103

WHENEVER ENROUTE THE CAR BATTERY OR WHATEVER THE ISSUE MAY BE ELECTICALLY WOULD COMPLETELY SHUT OFF LOCKING THE STEERING WHEEL, RENDERING THE VEHICLE DEAD. EVEN WITH TURNING OFF THE CAR AND STARTING IT, THE PROCESS TAKES THREE TO FOUR TRIES. ITLL HAPPEN RANDOMLY SOMETIMES AT LIGHT INTERSECTIONS, MAKING TURNS, EVEN ON THE HIGHWAY. ITS BEEN HAPPENING FOR THE PAST 4 MONTHS EVEN AFTER OIL CHANGE AND TWO BATTERY EXCHANGES. TODAY IT HAPPENED AGAIN, TWICE, ONCE GOING THROUGH A LIGHT DYING IN THE MIDDLE OF THE INTERSECTION, AND THE SECOND WAS PASSING ON THE OVERPASS. THERE HASNT BEEN ANY ACCIDENTS OR INJURIES YET BUT THERE HAS BEEN A VAST AMOUNT OF CLOSE CALLS.

Mileage: 39,000

THE BACK AXEL OR SOME GEAR THA MAKES A LOUD SOUND OF MISS GEAR WHEN TURNING.

Mileage: 25,000

THE VEHICLE SAYS 'SERVICE SHIFTER' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. I WAS TOLD BY MY DEALER THAT THE VEHICLE NEEDED AN OIL CHANGE. I HAD THE OIL CHANGE, BUT IT STILL KEEPS HAPPENING. WHEN IT DOES HAPPEN, I PULL OVER AND TURN OFF THE CAR AND TURN IT BACK ON. SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T.

Mileage: 56,000

SERVICE SHIFTER COMES ON DASH AND ALL LIGHTS ON PRNDL COME ON / DEALERSHIP TELLS ME IT'S NOT COVERED UNDER WARRANTY AND I CAN PAY TO HAVE IT FIXED.

Mileage: 54,000

SERVICE SHIFTER CAME ON AND ALL LIGHTS ON GEAR SHIFT PRND WERE ALL LIT UP

Mileage: 59,429

I BOUGHT MY 2016 JEEP CHEROKEE LATITUDE FROM A CARMAX ABOUT 7 MONTHS AGO WITH ABOUT 30K MILES ON IT. A FEW MONTHS LATER, MY SERVICE SHIFTER LIGHT CAME ON WHEN I TURNED MY CAR ON. I STARTED DRIVING AND NOTHING WAS HAPPENING, BUT THE LIGHT REMAINED ON. I PULLED OVER TO THE SIDE OF THE ROAD SOON AFTER AND AFTER TURNING OFF AND ON THE CAR A FEW TIMES IT DISAPPEARED. IN THE PAST MONTH OR TWO I HAVE HAD THIS LIGHT COME ON MANY TIMES. AFTER LOOKING ONLINE, IT SEEMS LIKE THIS IS A REOCCURRING ISSUE WITH JEEP CHEROKEES FROM 2016-2017 AND THE PROBLEM PERSISTS MONTHS AFTER IT HAS BEEN SERVICED. I AM GOING TO BE TAKING MY JEEP IN TO BE SERVICED BECAUSE OF THIS WARNING AND WILL MONITOR CLOSELY IF/WHEN THE WARNING REAPPEARS.

Mileage: 37,000

FOR THE PAST YEAR MY TRANSMISSION HAS BEEN SHIFTING HARD AND I'VE BEEN TOLD BY THE DEALER THAT IT'S NORMAL. I'VE HAD SERVICE SHIFTER MESSAGES POP UP AND ALL THE LIGHTS ILLUMINATE RED ON THE SHIFTER. I ALSO HAVE A SERVICE 4WD SYSTEM MESSAGE AND THE 4WD IS IN OPERABLE. THIS VEHICLE ONLY HAS 58000 MILES ON IT. THESE ISSUES HAVE BEEN GOING ON FOR THE PAST YEAR WITH NO RESOLUTION. I FEEL THAT I HAVE BEEN SOLD A LEMON.

Mileage: 33,000

THERE IS A WATER LEAK I CAN'T FIND EVERY TIME IT RAINS THE PASSENGER FRONT AND BACK FLOOR ARE FLOODED BUT THE SEATS AND EVERYTHING ELSE IS DRY

Mileage: 45,000

ALL LIGHTS LIGHT UP ON THE SHIFTER AT THE SAME TIME. ERROR MESSAGE COMES UP ON THE DISPLAY THAT SAYS TO SERVICE SHIFTER. TURN CAR ON/OFF AND EVERYTHING GOES BACK TO NORMAL.

Mileage: 45,000

THE SERVICE SHIFTER LIGHT KEEPS COMING ON. WITH THAT..THE LIGHTS NEXT TO THE PARK, DRIVE, NEUTRAL AND DRIVE LETTERS ALL TURN RED. I'M TAKING IT TO A DEALERSHIP THIS SATURDAY AND I KNOW THAT IT WILL COST ME. I HAD MY TWO KIDS IN THE CAR 1 AND 3 YEARS OLD WHEN IT HAPPENED. MY CAR WAS PARKED OVERNIGHT IN MY GARAGE BECAUSE IT'S BEEN RAINING ALL WEEK AND I DIDN'T WANT TO GET OUT INTO THE RAIN TO LET MY TWO KIDS INSIDE. I DROVE IT ABOUT A MILE DOWN THE ROAD WHEN THIS PROBLEM STARTED. I READ THAT THIS IS A REOCCURRING PROBLEM WITH THIS VEHICLE THAT A LOT OF PEOPLE ARE HAVING. SOME SAY THE PROBLEM GETS WORSE LIKE THE VEHICLE SHUTS DOWN WHILE DRIVING AND OTHERS SAY THEY HAVE TO KEEP PAYING TO HAVE IT 'FIXED' BUT THE PROBLEM WITH KEEP HAPPENING. ALSO MY VEHICLE HAD A MISFIRE ON THE 2ND CYLINDER AND MY VEHICLE KEPT JERKING TWO WEEKS PRIOR TO THIS INCIDENT BUT WE ALSO PAID TO GET THAT 'FIXED'. I GOT THIS VEHICLE BECAUSE I NEEDED SOMETHING RELIABLE TO DRIVE MY FAMILY AROUND IN AND IT'S CAUSING ME MORE HEADACHE AND NOW I HAVE TO WORRY IF MY KIDS ARE SAFE TO RIDE WITH ME IN IT.

Mileage: 52,324

AT ABOUT 20K MILES, A WARNING ON THE DISPLAY POPPED UP THAT SAYS, "SERVICE SHIFTER" AND ALL OF THE GEAR SHIFT LIGHTS ALL LIT UP. THIS HAPPENED TWO TIMES, ONCE WHILE THE VEHICLE WAS IN MOTION AND ONCE WHILE IT WAS PARKED. AFTER THOSE TWO TIMES, IT STOPPED AND DIDN'T HAPPEN AGAIN UNTIL NOW. THE ISSUE HAS RETURNED AT 45K MILES AND IS HAPPENING A LOT. WHEN IT HAPPENS WHILE I'M MOVING, THE ENGINE REVS UP REALLY HIGH. WHEN I'M PARKED AND IT HAPPENS, I HAVE TO TURN THE VEHICLE OFF AND BACK ON BEFORE I CAN SHIFT INTO GEAR. THE DEALERSHIP HAS NOT PROVIDED A SOLUTION.

Mileage: 49,000

SERVICE SHIFTER WARNING ON DASH WITH ALL RED LIGHTS NEXT TO ALL GEARS ON SHIFTER. AS SOON AS I PUT IN DRIVE, THE WARNING CAME ON AND ALL LIGHTS LIT UP. WILL NOT RESET BY RESTARTING THE VEHICLE.

Mileage: 69,000

I CONTINUE TO GET ERROR ON DASH THAT READS "SERVICE SHIFTER" AND ALL OF THE GEARS LIGHTS, LIGHT UP. THIS IS THE 3RD TIME I HAVE HAD THE SHIFTER ASSEMBLY AND HOUSING UNIT REPLACED. WHEN IT HAPPENS, THE TRANSMISSION SLIPS AND IT HAS GOTTEN STUCK IN GEAR ON AT LEAST 2 OCCASIONS. THIS IS A 2016 JEEP CHEROKEE WITH 46K MILES WHICH I HAVE HAD FOR 14 MONTHS. THE FIRST TIME IT WAS REPLACED, WAS AFTER HAVING THE JEEP FOR 3 MONTHS, THEN HAPPENED AGAIN ABOUT 6 MONTHS LATER, HAD ASSEMBLY REPLACED A SECOND TIME, AND IT IS CURRENTLY IN THE SHOP FOR THE 3RD TIME TO HAVE IT REPLACED AS WELL AS THE TRANSMISSION CHECKED DUE TO IT SLIPPING AND GETTING STUCK IN GEARS. IT TYPICALLY HAPPENS WHEN I FIRST TURN THE CAR ON, AND WILL RESET ITSELF IF I TURN THE CAR OFF AND THEN BACK ON AGAIN. ON 2/28/20, IT HAPPENED MULTIPLE TIMES DURING THE DAY BOTH WHEN PARKED AS WELL AS WHEN I AM DRIVING, WHICH IS CONCERNING.

Mileage: 46,500

SERVICE SHIFTER CODE WHICH WAS DIAGNOSED AS NEEDING A NEW SHIFTER HARNESS AND BEZEL COSTING ME $462 +TAX. THE MESSAGE BOARDS SHOW NUMEROUS JEEP OWNERS HAVING THIS ISSUE WITH BRAND NEW JEEPS. THE GRAND CHEROKEE HAS ISSUED A RECALL AND I DON'T UNDERSTAND WHY THE REGULAR CHEROKEE HASN'T YET.

Mileage: 40,000

GEAR SHIFTER SERVICE WARNING

Mileage: 49,000

I KEEP GETTING THE SERVICE THE SHIFTER MESSAGES

WHILE DRIVING IN CRUISE, GOING 70 MPH DOWN A HIGHWAY, MY JEEP DISPLAYED AN ERROR MESSAGE STATING "SERVICE SHIFTIER" AND ALL MY GEARS LIT UP RED. THIS IS MY 2ND JEEP AND THE FIRST PROBLEM THAT HAS OCCURRED SINCE I PURCHASED THE VEHICLE LAST YEAR. THE CAR IS UPDATED WITH ALL OIL CHANGES AND MECHANICAL WORK AND HAS NEVER GIVEN ME A SCARE. JUST HOURS AFTER THE MESSAGE DISPLAYED, I TOOK IT TO BE LOOKED AT AT MY LOCAL AUTO ZONE AND EVEN WITH A SECOND OPINION FROM A WORKER WHO USED TO WORK FOR CHRYSKER, THEY COULD NOT SEE A SOLUTION TO THE PROBLEM BUT ADVISED ME THAT THIS IS A COMMON ISSUE THAT THEY HAVE SEEN 5 OTHER TIMES THIS YEAR WITH NEWER JEEPS THAN MINE AND SOME SIMILAR TO MY MAKE AND MODEL. I WAS TOLD THAT THERE IS NO KNOWN SOLUTION TO THIS ISSUE BUT TO DRIVE WITH CARE BECAUSE THIS ISSUE COULD LEAVE ME IN A SITUATION WHERE I AM UNABLE TO SHIFT INTO PARK OR WHERE MY GEARS SHIFT ON THERE OWN. I AM AT A TOTAL LOSS AS TO HOW TO FIX THIS OR WHAT IS EXACTLY WRONG WITH MY VEHICLE.

Mileage: 50,000

ON FEB 6, 2020, I WAS GETTING READY FOR WORK WHEN I NOTICED THAT MY JEEP HAD A MESSAGE APPEAR ON THE DASH BOARD REGARDING SHIFT SHIFTER. I WAS PULLING OUT OF MY APARTMENT COMPLEX WHEN MY CAR STOPPED OUT OF NO WHERE MY CAR STOPPED AND THE MESSAGE APPEAR WHILE STILL ON DRIVE. WHEN I LOOKED OVER THE SHIFT SHIFTER, THE PRND WERE ALL LIGHTEN UP IN RED. I HAS CAUSING TRAFFIC AND HAD TO GET MY CAR TOWED.

Mileage: 99,850

I'VE HAD THIS VEHICLE SINCE END OF NOVEMBER 2016. ABOUT 1 YEAR INTO OWNING THE CAR, A CURIOUS NOTE BEGAN TO POP UP READING "SERVICE SHIFTER." WHEN THIS INITIALLY HAPPENED, I BROUGHT MY VEHICLE INTO JEEP DEALERSHIP TO GET IT LOOKED AT. THE RESPONSE FROM THE DEALERSHIP WAS THAT THEY COULDN'T FIGURE OUT WHAT WAS MAKING THE NOTIFICATION COME ON AND THEY DIDN'T KNOW WHAT IT MEANT. I IGNORED THIS FOR THE TIME BEING. IN THE NEXT YEAR, THE MESSAGE MUST HAVE SHOWN A MINIMUM OF 20 TIMES, IN 2020 IT HAS HAPPENED 3 TIMES. IF THE CAR IS TURNED OFF AND LEFT ALONE FOR HOURS, THE MESSAGE WILL NOT APPEAR AGAIN. I DON'T KNOW IF ANYTHING CAUSES THIS TO HAPPEN AS I'VE DRIVEN IN COLD WEATHER, HOT WEATHER, OFF ROAD, SMOOTH ROAD AND THERES NO CONSISTNENT BEHAVIOR THAT CAUSES THE NOTIFICATION OF SERVICE SHIFTER. OFTEN TIMES THE MESSAGE WOULD APPEAR AND THE SHIFTING IN AUTOMATIC MODE WOULD BE LESS SMOOTH AND TRANSITION WORSE THAN WITHOUT THE MESSAGE. I HAVE BROUGHT THE VEHICLE IN MULTIPLE TIMES SINCE THE FIRST TIME IT SHOWED AND EACH TIME I GET THE SAME RESPONSE FROM THE DEALERSHIP; "WE DON'T KNOW WHAT MAKES THIS MESSAGE APPEAR," "WE CAN'T MAKE IT APPEAR WHILE ITS BEEN AT THE DEALERSHIP" "WE'VE NEVER SEEN THIS MESSAGE BEFORE" "THERE'S NOTHING WE CAN DO". IT IS CONCERNING THAT OVER THIS 3.5 YEAR PERIOD, THERE IS NOT DIAGNOSIS OR THE ISSUE OR ANY UNDERSTANDING OF IT. I AM SUBMITTING THIS MESSAGE TO ENSURE THERE IS A DATABASE FOR JEEP OWNERS WHO RECEIVED THE "SERVICE SHIFTER" NOTE.

Mileage: 15,000

A SERVICE SHIFTER SOON WARNING COMES ON AT RANDOM AND BLOCKS THE SPEEDOMETER WHILE DRIVING. IT CLEARS WHEN YOU TURN OFF THE VEHICLE AND WILL RANDOMLY RETURN.

Mileage: 45,000

'SERVICE SHIFTER' MESSAGE KEEPS POPPING UP ON THE DASH, ACCOMPANIED BY ALL GEAR LIGHTS IN RED. USED TO STOP AFTER POWERING THE VEHICLE OFF AND ON AGAIN. I'VE SEEN THAT SO MANY OTHER JEEP CHEROKEE OWNERS HAVE EXPERIENCED THIS. HOW IS THIS NOT A RECALL? SO UNFAIR FOR THOSE OF US OUTSIDE OF A WARRANTY.

WHEN I START MY CAR, THE DASH SAYS 'SERVICE SHIFTER' AND THE ' P R N D' ALL STAY LIT. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH/ MONTH AND A HALF. MY JEEP ONLY HAS 29,000 MILES ON IT. IF I RESTART MY CAR, IT SEEMS TO GO AWAY FOR THE TIME BEING.

Mileage: 28,500

TRANSMISSION SHIFTS UNEXPECTEDLY INTO NEUTRAL AT HIGHWAY SPEEDS (65 MPH). WHEN THE GAS PEDAL IS DEPRESSED THE ENGINE REVS BUT THE CAR DOES NOT RESPOND AS IF IT IS IN NEUTRAL. THE ONLY WAY TO REMEDY IS COMING TO A COMPLETE STOP ON THE FREEWAY AND SHUTTING OFF AND RESTARTING THE CAR. CHECK ENGINE LIGHT COMES ON AND I'VE TAKEN IT TO DEALER AND THEY'VE STATED THAT THE VEHICLE IS NO LONGER UNDER WARRANTY AND STATE THAT THERE IS A TRANSMISSION RECALL AFFECTING THE 2014-2015 MODELS, NOT MINE WHICH IS A 2016. THE LOCAL TRANSMISSION SHOP LOOKED UP THE CODE P0887 (TCM RELAY), BUT STATED THAT HE WOULD NOT WORK ON IT BECAUSE OTHER 2016 JEEP CHEROKEES WITH THE SAME PROBLEM CONTINUE COMING BACK WITH THE SAME PROBLEM, EVEN AFTER GOING SO FAR AS TO REPLACE THE ENTIRE TRANSMISSION AND RELAY. HE RESET THE CODE, BUT THE SAME ISSUE HAPPENED A DAY LATER AT FREEWAY SPEEDS (65MPH) AND I WAS NEARLY REAR ENDED AS I STALLED. APPROX 4 DAYS LATER THE SAME ISSUE HAPPENED AGAIN AT FREEWAY SPEEDS (65 MPH). I NOW DRIVE THE VEHICLE ON MAINLY SURFACE STREETS AND AM AFRAID TO DRIVE IT BECAUSE OF THE CLOSE CALLS I'VE HAD WITH MY TRANSMISSION SHIFTING INTO NEUTRAL AT FREEWAY SPEEDS. MY MODEL IS A 2016 JEEP CHEROKEE 2WD 2.4L 4-CYL ENGINE.

Mileage: 79,000

SERVICE SHIFTER DASHBOARD MESSAGE AND THE P. R. N. D. LIGHT UP RED OFF AND ON, THREE TIMES SO FAR WITHIN A SIX MONTH PERIOD WHAT DO WE DO? JEEP DEALER AND HEADQUARTERS MAINTAINS NO COMPLAINS HAVE BEING FILED THE PROBLEM HAPPENS DURING CAR MOVING

Mileage: 20

ABOUT 13 MONTHS AFTER I FIRST PURCHASED THE VEHICLE, THE SERVICE SHIFTER WARNING APPEARED. I CALLED THE DEALERSHIP I PURCHASED THE VEHICLE FROM AND THEY INSTRUCTED ME TO TURN THE CAR OFF AND BACK ON TO SEE IF THE PROBLEM WENT AWAY. IF SO, NOT TO WORRY. THE WARNING APPEARED AGAIN ANOTHER FEW THOUSAND MILES LATER AND CONTINUES TO POP UP RANDOMLY EVERY FEW THOUSAND MILES. THE DEALERSHIP SAID THAT IT MAY BE A GLITCH THAT A SOFTWARE UPDATE WOULD FIX, BUT HASN'T BEEN FIXED WITH UPDATES SO FAR. I JUST ROLLED OVER 36,000 MILES SO THE VEHICLE IS NO LONGER UNDER WARRANTY AND I HAD THE SAME WARNING APPEARED TODAY. I'M CONCERNED THAT NOW THE ISSUE WILL REQUIRE A MAJOR HARDWARE REPLACEMENT THAT THEY WILL RECOMMEND NOW THAT THE VEHICLE IS UNDER WARRANTY. ONE OF MANY ISSUES WITH THIS JEEP. MY FIRST AND LAST TIME BUYING A JEEP.

Mileage: 36,500

ABOUT TWO MONTHS AGO WHILE DRIVING THE CAR CHIMED AND THE MESSAGE "SERVICE SHIFTER" APPEARED ON THE SCREEN ALONG WITH ALL LIGHTS NEXT TO SHIFTER TO LIGHT UP RED. THE VEHICLE HAS TO TURNED OFF AND RESTARTED TO RESET. NOW THE SAME THING KEEPS HAPPENING. THIS NEVER HAPPENED BEFORE THE OVER THE AIR UPDATE. EXTREMELY IRRITATING AND SCARY THE FIRST TIME IT HAPPENED THANK GOD I WASN'T IN AN ACCIDENT LIKE OTHER REPORTS HAVE NOTED. JEEP NEEDS TO RECALL THIS ISSUE AND FIX IT!!!

Mileage: 39,000

THE CAR DASHBOARD KEEP SAYING SERVICE SHIFTER. THIS HAPPENS AFTER DRIVING ANYTIME ON ALL ROADS AND PUTTING THE CAR IN PARK.

Mileage: 19,400

SERVICE SHIFTER LIGHT APPEARS WHILE DRIVING OFTEN; I HAVE TAKEN IT TO THE JEEP DEALERSHIP ON SEVERAL OCCASIONS AND THERE HAS NOT BEEN ANY FINDING RESULTING IN A SOLUTION TO THE ERROR (AS IT DISAPPEARS AND COMES BACK ON MULTIPLE OCCASIONS). OFTEN WHEN THE SERVICE SHIFTER APPEARS IT CAUSES THE VEHICLE TO JOLT OR NOT SHIFT

Mileage: 72,000

SERVICE SHIFTER WARNING. ALL GEARS ON SHIFTER ARE LIGHT RED. P R N D

Mileage: 70,000

SERVICE SHIFTER MESSAGE APPEARED IN THE CENTER DISPLAY AND IS LOCK IN PLACE, NOT BEING ABLE TO SCROLL THROUGH THE MENUS ANY LONGER. NEXT TO THE SHIFTER ALL LIGHTS FOR SHIFTER POSITION ARE ILLUMINATED AND YOU CANNOT SEE WHICH GEAR THE VEHICLE IS IN ANYMORE FROM LOOKING DOWN AT THE SHIFTER. THIS HAS HAPPENED MULTIPLE TIMES MOSTLY WHILE IN MOTION BUT HAS ALSO HAPPENED WHILE STATIONARY. THE MESSAGE INCLUDING ALL OTHER INDICATIONS CAN GO AWAY WITH A FULL SHUTDOWN.

Mileage: 90,000

APPROX. 68,000 MILES, OWNED FOR 3 YEARS, REGULAR MAINTENANCE AND INSPECTION. VEHICLE IN MOTION ON CITY STREETS TURNS TO NEUTRAL AFTER THE FIRST FEW RIGHT TURNS. GEAR SHIFTER AUTOMATICALLY SHIFTS TO NEUTRAL AFTER THE CAR'S WARNING SYSTEM READS "SHIFT TO PARK" WHILE THE VEHICLE IS IN DRIVE AND IN MOTION. TO RESTART THE VEHICLE, THE DRIVER MUST PLACE THE VEHICLE IN PARK, TURN OFF THE ENGINE AND RESTART IT, HOWEVER THE BATTERY LIGHT FLASHES. THIS HAS HAPPENED THREE TIMES IN AS MANY WEEKS, ALL WHILE IN TRAFFIC. WHEN TAKEN TO JEEP DEALERSHIP MECHANIC, NO CODE SHOWS UP ON OBD. AFTER ONLINE RESEARCH, MANY OWNERS OF JEEP WRANGLERS, (AS WELL AS LATITUDES) HAVE HAD THIS SAME ISSUE. THERE IS A CONSENSUS IT MAY BE A RESULT OF A POORLY IMPLEMENTED FAILSAFE THAT JEEP INSTALLED WHEN THE ENGINE OIL IS LOW. ALLEGEDLY, ON JEEPS WITH CERTAIN ENGINES (2.4L) THEY BURN OIL AT A HIGHER RATE THAN WHAT THE ONBOARD COMPUTERS CAN GAGE. IT APPEARS THAT JEEP DEALERSHIPS FEIGN IGNORANCE WITH THIS PROBLEM. HOWEVER, WHEN OTHER OWNERS HAVE PRESSED THE JEEP CORP., THEY SAY THEY MAY ISSUE A RECALL IF ENOUGH PEOPLE COMPLAIN. HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/CHEROKEE/2019/ENGINE/ENGINE_SHUT_DOWN.SHTML

Mileage: 68,000

'SERVICE SHIFTER' MESSAGE CAME ON & ALL RED LIGHTS ON SHIFTER TREE WHILE ON THE FREEWAY NO LESS! IT DOES HAPPEN ANYWHERE. 2016 JEEP AWD LATTITUDE. THEY REPLACED THE SHIFTER AND WIRING HARNESS ONCE ALREADY. A FEW MONTH LATER IT CAME BACK ON. TOOK IT IN AND THEY STATED THAT THEY WOULD NOT FIND ANYTHING WRONG. BUT IT IS STILL COMING ON.

Mileage: 39,000

SERVICE SHIFTER INDICATOR COMES ON- SOLID RED LIGHTS APPEAR ON THE SHIFTER IN EVERY GEAR. COMES ON EVERY COUPLE OF DAYS. CARGURUS HAS SEVERAL PEOPLE COMPLAINING ABOUT EXPERIENCING THE SAME PROBLEM. DEALERSHIPS SEEM TO NOT REALLY KNOW WHAT THE REAL PROBLEM IS, REPLACING ENGINES, TRANSMISSIONS, SHIFTERS- ONLY TO HAVE THE PROBLEM COME BACK FOR THESE FOLKS. CLEARLY, A RECALL IS IN ORDER. I AM CONCERNED IF I TAKE MINE IN, I WILL HAVE THE SAME PROBLEM AS THE OTHERS, PRICE GOUGED- WITH NO REAL SOLUTION. HERE IS THE LINK FOR THE FEED OF PROBLEMS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS947921

Mileage: 42,700

FAULTY ENGINE WITH EXCESSIVE OIL CONSUMPTION. ENGINE PISTON BLOWN AT 54K, ON BRAND NEW 2016 JEEP CHEROKEE, AND CONSEQUENTLY REPAIRED UNDER MANUFACTURER WARRANTY. FCA AND DEALERSHIP DIFFICULT TO WORK WITH AND ATTEMPTED EVERYTHING TO AVOID THE REPAIR UNTIL I OBTAINED LEGAL COUNSEL. THE VEHICLE STILL RANDOMLY SHUTS OFF WHILE BEING OPERATED WHICH MAKES IT A DANGER TO ALL. I HAVE ALSO EXPERIENCED ISSUES WITH THE TRANSMISSION, WHICH THE DEALERSHIP SAID STEMMED FROM THE ELECTRICAL SYSTEM. THE VEHICLE WOULD GET "STUCK" IN A PARTICULAR AND CAUSE THE VEHICLE TO "JUMP" WHILE ATTEMPTING TO IDLE DOWN. LASTLY, THE SERVICE SHIFTER LIGHT HAS COME ON. THE LIGHT COMES ON WHILE THE VEHICLE IS IN MOTION AND DOES NOT APPEAR TO EFFECT THE OPERATION OF THE VEHICLE. NEVERTHELESS, THIS IS ANOTHER PROBLEM ADDED TO THE ENGINE AND TRANSMISSION ISSUES. THIS VEHICLE IS TRASH AND NEEDS TO BE COMPLETELY RECALLED. SHAME ON FCA FOR SELLING THIS VEHICLE WITH A TON OF DEFECTS. SHAME ON ANY AUTHORITY THAT DOES NOT INVESTIGATE THE CLAIMS REGARDING THIS VEHICLE, OR DOES IT TAKE A CATASTROPHIC EVENT TO GATHER YOUR ATTENTION.

Mileage: 54,000

I HAVE HAD THIS CAR FOR MONTH, AND THIS HAS HAPPENED 4 TIMES. WHEN IDLING AT A LIGHT OR STOP SIGN, CAR COMPLETELY SHUTS OFF AND CAN'T BE TURNED BACK ON FOR SEVERAL MINUTES. DASHBOARD AND TOUCHSCREEN GO BLACK AND CAN'T EVEN TURN ON HAZARDS TO ALERT PEOPLE BEHIND YOU.

Mileage: 65,000

IN MY CHEROKEE THE SERVICE SHIFTER INDICATOR CAME ON. ALL THE POSITIONS ON THE SHIFTER LITE UP (P,R,D AND THE + -) THIS APPEARS TO BE A PROBLEM WITH THIS MODEL. I LOOKED AT SEVERAL OTHER COMMENTS ON LINE. I WAS LEAVING A DRIVE IN AND WHEN I PUT IT IN REVERSE EVERYTHING TURNED RED AND THE SERVICE SHIFTER ILLUMINATED IN MY MESSAGE CENTER. I WAS ABLE TO MAKE IT HOME. WHEN I GOT HOME I TURNED THE VEHICLE OFF. WHEN I TURNED IT BACK ON EVERYTHING WAS BACK TO NORMAL. I HAD A ISSUE RIGHT AFTER I BOUGHT THE VEHICLE. IT WAS STUCK IN PARK AND HAD TO BE TOWED BACK TO THE DEALERSHIP. I BELIEVE THE MILEAGE WAS AROUND 2000 MILES. I CURRENTLY HAVE APPROXIMATELY 83000 MILE ON THE VEHICLE.

Mileage: 83,000

SERVICE SHIFTER COMES ON AND SHIFTER PRND ALL RED LIGHTS COME ON AND YOU CAN NOT TELL WHAT GEAR THE CAR IS IN. IT CAME ON ONCE WHEN YOU SHUT OFF THE CARE IT WENT AWAY IT SIS THIS TWICE NOW IT JUST STAYS LIT. UP IN RED.

Mileage: 46,828

THIS ISSUE HAS HAPPENED SEVEN TIMES NOW IN THE LAST MONTH. MOST RECENT WAS ON 11/14/2019. WHILE DRIVING (IN MOTION) ABOUT 25 MPH IN RESIDENTIAL AREA, JEEP TURNS OFF IN THE MIDDLE OF THE ROAD. ERROR MESSAGE POPS UP ON DASHBOARD TO "SHIFT TO P THEN DESIRED GEAR" (SEE PHOTO). I AM ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT CAR HAS TO BE TURNED COMPLETELY OFF. IT TAKES A COUPLE OF TIRES TO RESTART THE ENGINE. UNKNOWN AS TO WHY THIS IS HAPPENING. TOOK TO DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES AND TO LET THEM KNOW IF PROBLEMS CONTINUES. THIS IS VERY DANGEROUS AS I COULD HAVE BEEN ON A MAJOR HIGHWAY AND CAUSED AN ACCIDENT.

Mileage: 3,600

WHILE LEAVING MY OFFICE AND MAKING A LEFT HAND TURN THE CAR COMPLETELY STOPPED MID TURN. THERE WAS NO CHECK ENGINE LIGHT ON, NO BATTERY LIGHT APPEARED AND THE DASH ,RADIO AND HEAD LIGHTS WERE STILL ON. A MESSAGE APPEARED IN MY DASH TELLING ME TO SHIFT INTO PARK AND THEN SHIFT INTO THE DESIRED GEAR. I THEN PUT THE CAR IN PARK AND TRIED TO RESTART IT 3 TIMES BEFORE IT STARTED AGAIN. NOW THE CAR DOES THIS ON SEVERAL OCCASIONS AFTER BEING TOLD BY A PROFESSIONAL THAT THEY CAN'T PIN POINT THE ISSUE.

Mileage: 42,520

I JUST PURCHASED THE JEEP A MONTH AGO & IT HAS 43,000 MILES. WHEN THE JEEP IS IN GEAR A "SERVICE SHIFTER" MESSAGE POPS UP ON DASH. ONCE IT POPS UP YOU CAN'T SEE YOUR MILES PER HOUR UNTIL YOU PULL OVER, SHUT THE JEEP OFF & RESTART. I WAS PULLED OVER & CITED FOR MY SPEED BUT I HAD NOWHERE TO PULL OF THE HIGHWAY TO. I FEEL LIKE IT IS A HUGE SAFETY ISSUE. THE MESSAGE ONLY POPS UP RANDOMLY EVERY THREE OR 4 DAYS & EVERYONE I CALL SAY THEY'VE NEVER HEARD OF THIS & IT NOTHING COMES UP WHEN HOOK UP CODE READER.

Mileage: 42,000

SHATTERED SUNROOF WHILE GOING 70-75 MPH ON HIGHWAY

Mileage: 41,200

WHILE I WAS DRIVING THE 'SERVICE SHIFTER' LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. THIS HAPPENED 2 TIMES IN LESS THAN 2 WEEKS. THE CAR APPEARED TO BE FUNCTIONING NORMALLY. AFTER STOPPING AND TURNING CAR OFF AND RESTARTING THE LIGHTS WENT OFF.

Mileage: 30,014

SERVICE SHIFTER LIGHT CAME ON. HAVING TO REPLACE SHIFTER AND SHIFTING HARNESS. WHEN WARNING CAME ON ALL LIGHTS CAME ON AND WAS NOT ABLE TO USE SHIFTER.

Mileage: 49,000

OVERHEATS TEMP GOES UP TO 240 DEGREES AND THE SHIFTER KEEPS ACTING UP. ALL THE LIGHTS ON THE SHIFTER LIGHT UP IN RED BOTH KEEP HAPPENING ALMOST WEEKLY.

Mileage: 60,000

JEEP ONLY HAS ABOUT 50,000 MILES ON IT AND THE SERVICE SHIFTER LIGHT KEEPS COMING ON...IT ILLUMINATES MY ENTIRE GEAR SHIFT RED AND THE NOTIFICATION TAKES AWAY MY SPEDOMETER

Mileage: 50,000

WATER COLLECTS IN THE SPARE TIRE COMPARTMENT WHEN DRIVING IN THE RAIN OR GOING THROUGH A CARWASH. ELECTRICAL FIRE POSSIBLE DUE TO THE COMPONENTS BEING UNDER WATER. WELDING ISSUE? REFER TO NHTSA RECALL R67. THIS AUTO IS DEMONSTRATING ALL SYMPTOMS BUT THE VIN IS NOT INCLUDED IN THE RECALL.

Mileage: 50,000

ALL THE RED LIGHTS ON THE SHIFTER LIGHT UP THEN A "SERVICE SHIFTER" MESSAGE SHOWS UP ON THE SCREEN. WHEN ALL THE LIGHTS LIGHT UP YOU CANNOT MOVE THE SHIFTER AT ALL. WE HAD TO REPLACE THE BATTERY BECAUSE THE BATTERY WAS TOTALLY DEAD FROM SOMETHING DRAWING POWER AFTER THE CAR WAS TURNED OFF. THE LIGHTS ON THE SHIFTER LIGHT UP AT ANY RANDOM TIME. WHEN YOU ARE DRIVING, YOU HAVE TO PULL OFF THE ROAD TURN THE CAR OFF TAKE THE KEY OUT WAIT A FEW MINUTES AND THEN START THE CAR AGAIN. SOMETIMES IT TAKES MORE THAN ONCE TO DO THIS. THE SHIFTER CANNOT BE MOVED WHEN THE RED LIGHT ARE ALL ON. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS NOW BUT HAS BECOME ALMOST AN EVERYDAY OCCURRENCE

Mileage: 40,000

MY RADIO DOESN'T GET SIGNAL ANYWHERE. I GET ONE STATION AND EVEN IT HAS STATIC. IT'S NOT JUST IN MY HOMETOWN EITHER. WHEN I GO ON TRIPS IT IS NOTHING BUT STATIC AND THEN YOU FIND A STATION EVERY NOW AND THEN. I'M NOT SURE WHAT THE ISSUE IS, BUT IT HAS DONE IT THE ENTIRE TIME SINCE I BOUGHT IT.

ERROR MESSAGE THAT STATES: "SERVICE SHIFTER"ON THE DASH BOARD AND ALL THE LIGHTS ON THE GEAR SHIFTER BOX LIGHT UP

Mileage: 76,567

SERVICE SHIFTER LIGHT COMES ON AND OFF SINCE REACHING 31000 MILES ON THE VEHICLE.

Mileage: 31,000

SERVICE SHIFTER LIGHT SHIFTER STUCK

Mileage: 45

MY GEAR SHIFT KEEPS LIGHTING UP AND IT TELLS ME SERVICE GEAR SHIFT. WHEN THIS HAPPENS I TURN OFF MY CAR AND RESTART IT. THE LIGHT GOES OUT. THIS HAS BEEN HAPPENING FREQUENTLY. THE FIRST TIME I TOOK IT IN THEY SAID THAT THE CODE NEEDED TO BE UPDATED, IT DID NOT WORK AND I EVEN TOOK IT IN TO THE DEALERSHIP WHEN IT HAPPENED BECAUSE I WAS CLOSE BY. HE JUST SAYS BRING IT IN. I TOOK IT IN TODAY AND HE TOLD ME UNLESS THEY FIND SOMETHING WHEN THEY RUN IT, THEY WILL NOT BE ABLE TO DO ANY THING TO IT. THIS IS AN ON GOING PROBLEM.

WHILE THE JEEP IS IN MOTION, THE "SERVICE SHIFTER" MESSAGE BECOMES DISPLAYED ON MY SCREEN, AS WELL AS ALL PRINDL LIGHTS GLOWING RED. THIS HAS HAPPENED SHIFTING THE CAR INTO ANY GEAR, AND HAS HAPPENED WHILE TURNING THE CAR AS WELL AS DRIVING STRAIGHT. IT HAS ALSO HAPPENED WHILE STREET DRIVING AND HIGHWAY DRIVING. IF YOU PUT THE CAR IN PARK, TURN THE CAR OFF, AND TURN IT BACK ON, THE CAR DOES NOT IMMEDIATELY SHOW THE LIGHT, BUT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THE FIRST TIME IT DISPLAYED THE MESSAGE (ABOUT 6 MONTHS AGO). THE JEEP HAS 60,000 MILES ON IT, AND THE FIRST TIME IT DISPLAYED THE MESSAGE THE JEEP HAD 50,000 MILES ON IT.

Mileage: 50,000

BANGS INTO 2ND OR 3RD GEAR INTERMITTENTLY AFTER A STOP OR WHILE DRIVING AT LOWER SPEEDS 25-30 MPH ESPECIALLY. MOST ERRATIC IN CITY DRIVING. THE JOLT IS SO HARD THE DRIVER TAKES NOTICE. THE VEHICLE WILL HESITATE AT TIME FROM A STOP THEN JUMP FORWARD LIKE A BAT OUT OF HELL CAUSING FRONT WHEELS TO SPIN. AT LOWER SPEEDS IN CITY THE VEHICLE HAS A DELAY FROM ENGINE TO TRANSMISSION CAUSING A JERKING MOTION EVEN WHEN PRESSING EVER SO LITELY ON GAS PEDDLE. THE TRANSMISSION HOLDS GEARS AGGRESSIVELY BEFORE UP SHIFTING, SO ENGINE SPEED HANGS HIGH BETWEEN SHIFTS. THE VEHICLE SHIFTS OCCASIONALLY IMMEDIATELY INTO 2ND GEAR FROM A STOP AND THEN DRAGS IT OUT AND CLUNKS INTO 3RD GEAR CAUSING UNTIMELY SHIFTING. LITHIA JEEP AND PELLETIER JEEP BOTH DID SOFTWARE UPDATES WITH MARGINAL IMPROVEMENT OR MADE IT WORSE. ALSO THE TRANSMISSION UP SHIFTS TO SOON OFTEN FROM 1ST TO 2ND GEAR. VEHICLE AT TIMES HAS MIND OF ITS OWN FOR TRANSMISSION NEVER REALLY KNOWING WHAT TO MAKING NOT VERY PREDICTABLE AND DANGEROUS TO DRIVE. THE SPEED CONTROL IS DANGEROUS AND A NIGHTMARE. WHEN GOING DOWNHILL IT MAKES TRANSMISSION GO INTO LOWER GEARS CAUSING ENGINE RPM OVER DANGER ZONE. IT FEELS LIKE THE ENGINE AND TRANSMISSION ARE GOING TO EXPLODE. THE SPEED CONTROL IS REALLY HARD TO PREDICT WHAT IT WILL DO! I'M SCARED TO USE IT! I'M SCARED TO DRIVE THIS VEHICLE!

Mileage: 14,200

THE SERVICE SHIFTER CAME ACROSS MY DASH I PULLED OVER TURNED MY VEHICLE OFF, THE ALERT WENT OFF. THEN AFTER STARTING MY VEHICLE AGAIN A DIFFERENT DAY THE MESSAGE REAPPEARED.

THE CAR WAS STOPPED FOR A LIGHT AND COMPLETELY DIED, THE HAZARDS WOULDN'T EVEN TURN ON. THE SHIFTER AND STEERING WHEEL WERE LOCKED. IT WOULD NOT RE-START. WE HAD TO CALL A FLAT BED TOW TRUCK WHO COULDN'T EVEN GET THE WHEELS TO MOVE, HE HAD TO USE DISH SOAP SO THE WHEELS WOULD SLIDE UP THE RAMP. THIS WAS EXTREMELY DANGEROUS, OTHER CARS COULDN'T EVEN TELL THERE WAS AN ISSUE BECAUSE THE HAZARDS WOULDN'T TURN ON. MY TEENAGE DAUGHTER WAS DRIVING THE CAR AT THE TIME AND HAD TO GO OUT IN TRAFFIC, WITH CARS BEEPING, YELLING AND USING RUDE HAND GESTURES AT HER SO SHE COULD PUT THE HOOD UP. THIS CAR IS VERY DANGEROUS. THE DEALERSHIP REPLACED THE BATTERY, IT DIDN'T FIX THE PROBLEM. THEY REPLACED THE BCM, THAT DIDN'T FIX THE PROBLEM. WE ARE NOW WITHOUT A CAR BUT I'D RATHER NO CAR THEN HAVE HER KILLED WHILE TRYING TO DRIVE THIS JEEP. THERE ARE OVER 40 COMPLAINTS OF THE SAME PROBLEM ON CAR COMPLAINTS.COM AND THE GRANDE CHEROKEE HAD A RECALL FOR THE EXACT PROBLEM, LOCKING UP AND STALLING, THIS NEEDS A RECALL BEFORE SOMEONE GETS KILLED!

Mileage: 22,000

SERVICE SHIFTER WHILE DRIVING CITY STREET BEFORE 09/07/2019

Mileage: 70,000

CAR HAS COMPLETELY STALLED AND LOCKED UP TO A POINT WHERE THE STEERING WHEEL CANNOT BE MOVED, HAZARD LIGHTS WILL NOT TURN ON, CANNOT CHANGE THE GEAR AT ALL. HAD TO HAVE A FLAT BED TOW BECAUSE THE WHEELS WERE LOCKED, TOW DRIVER HAD TO USE DISH SOAP TO GET THE WHEELS TO SLIDE UP THE RAMP. JEEP DEALERSHIP FIRST REPLACED THE BATTERY, THEN REPLACED THE BCM AND IT IS STILL A SOLID BRICK. THEY HAVE NO IDEA WHAT IS WRONG. THIS HAS COST ME $600 SO FAR WITHOUT EVEN A REPAIR. MY 17 YEAR OLD DAUGHTER IS DRIVING THIS DANGEROUS CAR. I HAVE SEEN THE FORUMS AND THIS IS A COMMON PROBLEM WITH THIS JEEP, IT NEEDS A RECALL. AS SOON AS WE CAN GET IT RUNNING AGAIN, WE WILL BE TRADING IT IN. I CAN'T HAVE HER IN A DEATH TRAP, IT STALLS WITHOUT WARNING AND WE HAD TO PUT THE HOOD UP TO WARN OTHER DRIVERS BECAUSE THE HAZARDS WOULDN'T EVEN TURN ON. THIS CAR ONLY HAS 23000 MILES ON IT, IT SHOULD REALLY NOT BE DOING THIS.

Mileage: 23,000

WHILE DRIVING HOME ON A CITY STREET AT APPROX. 35MPH, MY 2016 JEEP CHEROKEE LATITUDE LOST POWER AND SHUT OFF, STATING "SHIFT TO P AND THEN DESIRED GEAR" AND THE BATTERY LIGHT ILLUMINATED. THERE WERE NO WARNINGS BEFORE THIS OCCURRED. THE VEHICLE LOST POWER STEERING AND BRAKES, AND WAS THEN HESITANT TO RESTART. AFTER STARTING, THE VEHICLE JUMPED FORWARD A BIT BUT WOULD NOT PROPERLY DRIVE, AND WAS TOWED HOME AND THEN ULTIMATELY TO A DEALER. THE VEHICLE HAS BEEN HAVING TRANSMISSIONS ISSUE AND WAS ALSO FOUND TO HAVE A DEFECTIVE BATTERY 3 WEEKS AGO, SO THE SAFETY CONCERNS OF THIS VEHICLE CONTINUE TO GROW. AFTER RESEARCHING, I LEARNED THIS IS AN EXTREMELY COMMON ISSUE, OFTEN CAUSED BY LOW OIL, OR NO CAUSE FOUND. THERE ARE HIGH RISKS TO LIFE AND PROPERTY FOR A VEHICLE THAT WILL JUST SHUT DOWN AT WILL WITHOUT ANY WARNING.

Mileage: 35,200

2016 JEEP CHEROKEE TRAILHAWK - ~57,000 MILES. DRIVING TO WORK THIS MORNING (STRAIGHT AT ABOUT 40MPH) "SERVICE SHIFTER" MESSAGE CAME OVER DASHBOARD SCREEN AND RED LIGHTS LIT FOR PARK, REVERSE, NEUTRAL, DRIVE. THE ISSUE WENT AWAY AFTER RESTART AND I HAVE NOT ENCOUNTERED AGAIN YET (RESTARTED TWICE SINCE THIS MORNING, ONCE AT AAA AND ONCE TO MOVE IT WHEN I WAS AT HOME). I HAVE AN APPOINTMENT WITH DEALERSHIP TOMORROW. GOOGLE SEARCH SHOWS THIS ISSUE TO BE PROFOUND. I'M SURPRISED THERE IS NOT A RECALL ALREADY BUT THERE DOES NOT SEEM TO BE A CONSISTENT ANSWER FOR WHY THIS ISSUE IS OCCURRING - HOPEFULLY DEALERSHIP WILL BE ABLE TO REPAIR.

Mileage: 57,000

WHILE DRIVING MY SUV TWICE IT DECELERATED AND WOULD NOT MOVE I COULDN'T PUSH THE GAS TO MAKE IT GO FASTER OR ANYTHING. WHEN I TURNED IT OF AND THEN TURNED IT BACK ON IT HAD TROUBLE STARTING BACK UP. I TOOK IT TO MY DEALERSHIP AND THEY SAID THAT IT WAS 2 QUARTS LOW ON OIL. I JUST HAD AN OIL CHANGE 2 MONTHS AGO AND GET THE SYNTHETIC OIL TO IMPROVE MY ENGINES LIFE, I'M NOT SURE FOR AN OIL CHNAGE UNTIL NOVEMBER 19. MY DEALERSHIP PUT OIL IN FOR ME AND SAID THAT THIS ENGINE SHUTTING DOWN IS A FAIL SAFE TO PROTECT THE ENGINE FROM BEING DAMAGED. THIS EXPERIENCE HAS BEEN VERY FRIGHTENING AS BOTH TIMES I WAS DRIVING ON MAJOR ROADWAYS. MY DEALERSHIP HAS ADVISED ME TO COME BACK IN AND GET A OIL CHANGE AND THEY WILL SEAL MY OIL RESERVOIR COMPONENTS AND PUT A DYE PACK IN AND HAVE ME COME BACK IN AFTER DRIVING 1000 MILES. AFTER READING THE REVIEWS ON THIS WEBSITE IT APPEARS MANY OTHERS HAVE THE SAME ISSUES WHICH TRULY FRIGHTENS ME I BOUGHT MY TRUCK BRAND NEW AND IT ON HAS 32500 MILES ON IT, I HOPE THAT SOME MAJOR INVESTIGATIONS OCCUR BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE.

Mileage: 32,500

CONTINUOUS SOFTWARE UPDATE MESSAGE PREVENTED USAGE OF ELECTRONIC EQUIPMENT WHILE VEHICLE IS TRAVELING ON THE ROAD. THIS RESULTS IN THE OPERATOR REMOVING THEIR EYES FROM THE ROAD TO DEAL WITH WHAT APPEARS TO BE NON-FUNCTIONING EQUIPMENT. NO SIMPLE CANCEL BUTTON WAS AVAILABLE TO PREVENT THIS MAJOR DISTRACTION AND SAFETY CONCERN WHILE TRAVELING. UPDATE MESSAGE DISABLES AND MAKES ELECTRONIC EQUIPMENT USELESS UNTIL UPDATE IS INSTALLED.

Mileage: 40,000

WHEN DRIVING MY JEEP IT ALL OF A SUDDEN STARTS BEEPING AND SAYING SERVICE SHIFTER, THEN MY WHOLE SHIFTER LIGHTS UP. WHEN I GO TO PUT MY CAR IN PARK IT REVERSES ABOUT 2 FEET BACK BEFORE IT PARKS AND EVEN THOUGH IM NOT MOVING MY JEEP SHOWS MY RPM AT 1.

Mileage: 38,000

THE CAR WAS PARKED. WHEN I STARTED THE CAR, ALL LIGHTS FOR THE GEARS (P,R,N,D) ON THE SHIFTER WERE LIGHT UP RED AND SERVICE SHIFTER MESSAGE APPEARED. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE CAR OPERATED NORMALLY. 3 DAYS LATER, THE SAME THING HAPPENED. A SEARCH ONLINE HAS SHOWN MANY JEEP OWNERS HAVE HAD THIS ISSUE.

Mileage: 36,500

TAKATA RECALL. I TURNED ON ENGINE TO MY 2016 JEEP CHEROKEE LATITUDE 30,000 MILES VEHICLE AND A 'SERVICE SHIFTER' APPEARED ON THE DASH SCREEN. THE SHIFTER ITSELF WERE ALL LID UP RED. WHICH MADE IT DIFFICULT TO IDENTIFY WHAT SHIFT I WAS CURRENTLY IN AND SHIFTERS REMAINED ALL RED WHILE THE JEEP WAS IN DRIVE AND IN MOTION. I FELT UNSAFE BECAUSE I HAD A TODDLER IN THE VEHICLE AND CURRENTLY PREGNANT AND FEEL THAT IT'S NECESSARY THAT JEEP TAKES ACTION IN SOLVING THIS MATTER.

Mileage: 30,332

1. THERMOSTAT STATE AS PROBLEM TO MAKE ENGINE CHUG/STALL 2. AIR COMPRESSOR / CLUTCH UNIT NEEDED AT 61,000. HAVE 75 ANNIVERSARY JEEP AND REALLY NOTHING BUT PROBLEMS!! NOT HAPPY

THE SERVICE SHIFTER INDICATOR KEEPS COMING ON. IT COMES ON WHEN I START THE VEHICLE. AT TIMES IT WILL GO OFF WHEN I TURN OFF THE CAR BUT COMES BACK ON AFTER A WHILE.

SERVICE SHIFTER ERROR ON DASH BOARD. ALL LIGHTS ON GEAR SHIFTER COME ON AT ONCE P,R, N,D. IT ONLY COMES ON WHEN DRIVING AND DOESN'T GO OFF UNTIL THE CAR IS TURNED OFF. IT ISN'T DAILY BUT IT'S STILL SCARY.

Mileage: 37,000

SERVICE SHIFTER

Mileage: 36,071

VEHICLE'S SERVICE SHIFTER LIGHT REMAINS ON AND ALL LIGHTS BESIDE GEARS PRND REMAIN ON. OCCURS AT ANY GIVEN TIME WHETHER THE VEHICLE IS IN MOTION OR NOT.

Mileage: 62,000

SERVICE SHIFTER NOTIFICATION KEEPS POPPING UP AND YOU MUST STOP VEHICLE AND TURN IT OFF AND OPEN THE DOOR TO RESET IT. APPARENTLY THERE IS A PLASTIC PIECE THAT GOES BAD AND HAS TO BE REPLACED. THIS HAS HAPPENED A LOT SO WHY IS THERE NO RECALL?

Mileage: 60,000

WE HAVE HAD THE SERVICE SHIFTER MESSAGE COME ON SEVERAL TIMES SINCE WE HAVE OWNED THIS VEHICLE DEALER REPROGRAMS OR RESETS MESSAGE AND STAYS OFF FOR A WHILE THEN BACK ON. IT HAPPENS AT ANY TIME.

Mileage: 40,990

THE PROBLEM STARTED 7/23/2019. THE JEEP IS STOPPING RANDOMLY AT RED LIGHTS AND STOP SIGNS. IT STARTS BACK UP BUT THE AC IS ON DEFROST AND I HAVE TO PUT IT BACK ON COOL. THE FIRST TIME IT DID THIS I READ ABOUT SOME REVIEWS THAT STATED IT COULD BE BECAUSE AN OIL CHANGE IS NEEDED. SINCE IT WAS TIME FOR AN OIL CHANGE, I DID THAT. BUT THE NEXT DAY IT DID THE SAME THING, RANDOMLY STOPPING. ALSO CHANGED A DIRTY AIR FILTER. SCHEDULED A DIAGNOSTIC TEST FOR 7/29/19 AND WILL SEE IF JEEP CAN HELP WITH THIS PROBLEM.

Mileage: 108,000

GEAR SHIFTER - THE "SERVICE SHIFTER" APPEARS AND ALL THE GEAR SHIFT LIGHTS COME ON. COMES ON OFTEN. WAS REPAIRED MONTHS AGO. NOW APPEARING FREQUENTLY.

Mileage: 55,230

TRUCK KEEPS LOSING POWER LIKE IT WANTS TO STALL AND THE SERVICE SHIIFTER IS ON. I TOOK IT TO A SHOP AND THEY CAN FIND OUT WHY THE TRUCK IS LOSING POWER AND THIS IS THE 3RD TIME THE SERVICE SHIFTER HAS BEEN ON.

SERVICE SHIFTER LIGHT CAME ON WITH ALL LIGHTS ILLUMINATED ON THE GEAR SHIFTER. COULD NOT CHANGE GEARS. THIS HAPPENED UPON STARTING THE CAR IN THE DRIVEWAY AND PUTTING THE CAR IN REVERSE.

Mileage: 62,000

MY 2016 JEEP CHEROKEE LATITUDE HAS SUDDENLY TURNED OFF TWICE IN THE MIDDLE OF THE ROAD WHILE DRIVING. A "SHIFT GEAR" LIGHT WARNING APPEARS ON THE DASHBOARD. BOTH TIMES IT OCCURED SHORTLY WHILE STARTING TO DRIVE HOME FROM WORK. THEREFORE, OCCURED WITHIN 10 MINUTES OF STARTING THE ENGINE. THE FIRST TIME IT OCCURED WITHIN SECONDS AFTER TURNING LEFT AT A LIGHT.

Mileage: 1

BOUGHT A 2016 JEEP CHEROKEE WITH 60MILES ON IT WITHIN 3 WEEKS CAR SHUT OFF 3 TIME WHILE DRIVING WITH SIGNAL SHIFT GEAR COMES ON. HAVE TO PUT CAR IN PARK AND TURN OFF CAR AND TURN ON A FEW TIMES AND IT WILL BE FINE TWO MONTHS LATER IT HAPPENS AGAIN THIS TIME HAPPENING A FEW TIME IN THE SAME DAY A FEW MINUTES APART. THIS DANGEROUS BECAUSE IT HAPPENS WHILE YOUR DRIVING ON THE ROAD WITH NO WARNING.

Mileage: 61,500

EVERY TIME I'M DRIVING MY CAR AND I APPROACH A STOP SIGN, A LITTLE OR NEED TO STOP THE VEHICLE TURNS OFF. THE CAR DOES NOT TURN ON AFTER 20 TO 30 MINS. I HAVE TAKEN IT TO VARIOUS MECHANICS AND NO ONE CAN TELL ME WHAT IT IS. OIL CHANGE AND EVEN RADIATOR WAS CHANGED. A MECHANIC TOLD ME THAT THE TRANSMISSION LANES NEEDED TO BE CHANGED. I AM HOPING THAT IS IT BEACUSE I AM TERRIFIED OF DRIVING MY VEHICLE. A VEHICLE I WAS EXCITED TO BUY. IT IS JUST A WASTE OF MONEY AND TIME. I SHOULD BE ENJOYING THIS VEHICLE.

Mileage: 20

SERVICE SHIFTER MESSAGE CAME UP ON DASH WHILE DRIVING AT 60 MILES AN HOUR, ALL LIGHTS LIT UP ON SHIFTER. CANNOT CLEAR MESSAGE WITHOUT PULLING OVER AND SHUTTING CAR OFF, THEREFORE SPEEDO.ETER AND OTHER CAR SAFETY INFORMATION IS UNAVAILABLE. THIS HAS BEEN HAPPENING ON AND OFF FOR MONTHS.

Mileage: 29,000

SERVICE SHIFTER LIGHT KEEPS COMING ON, NO CODES ASSOCIATED WITH IT.

Mileage: 50,187

THE SHIFTER SERVICE LIGHT IS COMING ON. I CUT THE CAR BACK OFF, TOOK THE KEY OUT AND RESTARTED THE CAR, BUT THE LIGHT WILL COME BACK ON AFTER AWHILE. IT WAS STATIONARY WHEN IT FIRST HAPPENED. IT HAS DONE IT WHILE DRIVING THOUGH.

Mileage: 85,000

TURNED CAR IGNITION ON AND SAT IN PARKING LOT. ABOUT TEN MINUTES LATER A SHIFTER SERVICE MESSAGE APPEARED ON DISPLAY AND ALL LIGHTS ON GEAR SHIFT LIT UP. 2016 JEEP CHEROKEE WITH APPROXIMATELY 34000 MILES. I'VE NEVER SEEN THIS MESSAGE BEFORE. MESSAGE AND LIGHTS WENT AWAY AFTER SHUTTING OFF CAR AND TURNING BACK ON.

Mileage: 34,000

I BOUGHT MY 2016 JEEP CHEROKEE LIMITED NEW AND FOR THE FIRST 100, 000 MILES HAD NO PROBLEM WITH IT UNTIL ONE DAY I WAS DRIVING DOWN HIGHWAY AND MY INSTRUMENT CLUSTER LIT UP LIKE A CHRISTMAS TREE, THE ENGINE HIT 5000 RPM AT 45 MPH AND WOULD RED LINE IF I WENT FASTER, I PULLED OVER AND COULD NOT SHUT VEHICLE OFF AND RADIO, WIPERS AND EVERYTHING WERE GOING ON THEIR OWN INCLUDING EVERY WARNING LIGHT POSSIBLE. AFTER ABOUT 20 MIN IDLE I DECIDED TO DISCONNECT THE BATTERY AND RECONNECT AND IT STARTED BACK UP WITH ENGINE LIGHT REMAINING ON. I TOOK TO DEALERSHIP THEY WEREN'T SURE WHY ALL CODES WERE GOING OFF BUT CHECKED AND EVERYTHING WAS FINE AND RESET THE LIGHT. A MONTH LATER IT HAPPENED AGAIN THIS TIME AT 65MPH DURING A SNOWFALL ON THE HIGHWAY BUT THIS TIME THE STEERING WHEEL LOCKED UP I MANAGED TO BRAKE AND STOP ON HIGHWAY WITH HAZARD LIGHTS ON AGAIN DISCONNECTED BATTERY AND TOOK TO DEALERSHIP, THEY SAID I NEEDED TO REPLACE THE COMPUTER SO AT A COST OF NEARLY $2300 I DID. NO PROBLEMS AFTER THAT UNTIL IT WAS RAINING ONE DAY AND BOOM INSTRUMENT PANEL LIGHTS UP AGAIN, THANKFULLY THE STEERING WHEEL DID NOT LOCK AGAIN. I TAKE IT BACK AND THEY TELL ME THERE IS NOTHING THEY CAN DO ABOUT IT BUT RESET THE LIGHT. NOW I CANT DRIVE MY JEEP WHEN IT RAINS FOR FEAR OF MORE ISSUES. FAST FORWARD 3 MONTHS TO TODAY, I AM ABOUT A MILE FROM MY HOME AND THE DASH LIGHTS UP SAYING SERVICE SHIFTER REQUIRED. AND ALL THE LIGHTS FOR P,R,N,D ARE ALL RED, I TRIED TO TURN OFF AND START AGAIN WITH NO LUCK THE LIGHTS AND WARNING STAYS ON, THE DIGITAL SPEEDOMETER WONT COME UP BECAUSE THE WARNING IS THERE AND I CANT CYCLE IT OFF. I GOOGLED THE PROBLEM AND NOTICED A GREAT DEAL MANY OTHERS HAVING THE SAME ISSUES AT ALL DIFFERENT MILES. I DONT KNOW WHAT ELSE TO DO AT THIS POINT. I BELIEVE JUST THE STEERING WHEEL LOCKING UP ALONE SHOULD BE WARRANT ENOUGH FOR A RECALL BEFORE SOMEONE IS NOT AS LUCKY AS I WAS.

Mileage: 128,410

WAS DRIVING, COMING TO A STOP AND SCREEN FLASHED PUT GEAR INTO PARK TO CHANGE GEARS. SO I PUT IT IN PARK AND THEN BACK INTO DRIVE AND SAME THING POPPED UP. I PUT IT BACK INTO PARK, SHUT THE CAR OFF. TRIED TO TURN IT BACK ON AND IT WOULDN'T START. THEN I TRIED AGAIN, LEFT KEY ON AND IT JUST WHIRLED OVER 3-4 TIMES AND FINALLY STARTED. AND EVERYTHING WAS GONE AND I COULD DRIVE AGAIN. A FEW WEEKS PRIOR, I WAS DRIVING DOWN THE ROAD, AND I HAD A SERVICE SHIFTER LIGHT COME ON AND ALL THE LIGHTS BY EACH GEAR ON SHIFTER WERE RED.

Mileage: 97,000

SERVICE SHIFTER LIGHT CAME ON AT 56,000 MILES WHEN I TRIED TO PUT MY CAR IN REVERSE. ALL THE LIGHTS FOR THE SHIFTER CAME ON AND THE CAR DIDN'T WANT TO GO INTO THE RIGHT GEAR. THIS HAS NOW HAPPENED 3 TIMES, NOT ALL CONSECUTIVE.

Mileage: 56,000

OIL DOES NOT LAST DURING OIL CHANGES, I HAVE TO ADD OIL. THERE IS NOT A LEAK OR ANY ISSUE, IT IS JUST BURNING WAY TOO FAST. MY JEEP WAS CUTTING OFF RIGHT AFTER I WOULD START DRIVING (USUALLY RIGHT AFTER A TURN) AND I HAD NO IDEA WHY UNTIL I NOTICED OIL WAS EXTRA LOW. SO NOW I JUST MAKE SURE TO KEEP IT FULL BETWEEN CHANGES. DEFINITELY FEEL LIKE THIS IS A NUISANCE.

Mileage: 30,000

"SERVICE SHIFTER" APPEARED ON MY SCREEN, AND ON MY SHIFTER, EVERYTHING LIT UP IN RED. SOMETHING TELLS ME THIS ISN'T PARTICULARLY SAFE.

Mileage: 27,000

WHEN I START THE CAR THE SERVICE SHIFTER WILL COME ON AND ALL THE LIGHTS ON MY SHIFTER LIGHT. I TURNED MY CAT OFF AND BACK ON AND IT WENT OFF. THAT WAS ABOUT A WEEK AGO. NOW IT IS DOING IT EVERY OTHER DAY. CANT SEEM TO FIND WHAT THE PROBLEM IS.

Mileage: 64,000

WHEN I FIRST BOUGHT MY VEHICLE AT THE END OF 2016 BRAND NEW A FEW MONTHS AFTER THAT THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS APPEARED ON MY SHIFTER. I TOOK IT BACK AFTER A FEW MONTHS AND THEY CHANGE THE PART ON IT WHICH IS SEEM TO WORK THE LIGHT DIDN'T COME ON FOR A WHILE. BUT THEN ALL OF A SUDDEN IT COMES BACK ON SO I KNEW SOMETHING ELSE WAS WRONG. NOW MY TRANSMISSION LIGHT HAS COME ON AND THE CAR DOES MULTIPLE THINGS FOR EXAMPLE FALLING COMPLETELY DEAD WHILE DRIVING. ALSO THE CAR JERKS WHEN ACCELERATING ESPECIALLY ON HIGHWAYS. IT EVEN GOT TO THE POINT WHEN AFTER I WAS GOING ABOUT 50 TO 60 MILES PER HOUR WHEN I CAME TO A COMPLETE STOP THE CAR WOULD NO LONGER ACCELERATE THERE AFTER. THIS IS BECOMING A SERIOUS SAFETY ISSUE AND LIFE-THREATENING TO MYSELF AND OTHERS ON THE ROAD. I AM SCARED TO DRIVE THE VEHICLE NOT KNOWING AND ANY GIVEN TIME WHEN SOMETHING IS GOING TO HAPPEN.

THE SHIFTING WHILE IN OPERATION IS VERY ROUGH, JERKS HARD WHILE ON THE HIGHWAY AND THEN THE LIGHT WILL COME ON INDICATING THE AUTOMATIC FUNCTION THAT TURNS THE ENGINE OFF WHILE STOPPED TO SAVE FUEL ISN'T WORKING. THE VEHICLE HAS LESS THAN 57,000 MILES. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH MORE AND MORE FREQUENTLY BOTH ON HWY AND IN TOWN AND ALWAYS WHILE IN MOTION FROM 35 MPH+

Mileage: 56,650

ABOUT EVERY 5 WKS MY CAR SAYS SERVICE SHIFTER AND ALL LIGHTS COME ON. NOBODY CAN GET IT TO STAY OFF. EACH TIME THIS HAPPENED I HAD JUST STARTED MY CAR AND TRYING TO PUT IT IN GEAR. DIFFERENT TIMES OF DAY SOME TIMES IT HAD ALREADY BEEN DRIVEN AND OTHERS IT HADN'T.

Mileage: 58,142

SHIFTER SERVICE ERROR MESSAGE APPEARED IN TWO OCCASIONS WITHIN THE SPAN OF A MONTH. FIRST ENCOUNTER, WAS A FEW DAYS AFTER TAKING THE CAR OFF THE DEALERSHIP LOT. I WAS ENTERING THE DRIVE AWAY AND ALL OF SUDDEN, SHIFTER SERVICE ERROR MESSAGE APPEARED AND ALL THE GEAR INDICATORS FLASHED BRIGHT RED. AFTER THE DEALERSHIP,, I PROBABLY PUT LESS THAT 10 MILES ON IT AT THIS POINT. TURNED OFF THE VEHICLE AND RESTARTED THE IGNITION. PUT IT IN DRIVE, THIS TIME WHILE STATIONARY AND IT APPEARED AGAIN. I DIDN'T TAKE A PHOTO THE FIRST TIME, AS I ASSUMED IT WAS A FLUKE. DIDN'T HAPPEN ANYMORE AFTER THAT TILL TODAY, MAY 17TH. I STARTED UP THE IGNITION AND HEADED ON MY WAY OFF, WITHIN 5 MINS OF MY RIDE, I HEARD A BEEP. LOOKED AT THE DASH AND SAW THE SERVICE SHIFTER MESSAGE AGAIN SO I DROVE OFF INTO A PARKING LOT TO CHECK OUT THE ISSUE. I STOPPED AND WENT INTO PARK. THE RED INDICATORS WERE STILL APPARENT. I TURNED OFF THE VEHICLE 5X AND REPEATED TURNING ON THE IGNITION, PUT IT IN DRIVE, SERVICE SHIFTER ERROR APPEARS AND GOING INTO PARK AND TURNING OFF THE VEHICLE ALL WHILE STATIONARY IN THE PARKING LOT. AFTER THE 6TH TIME, I TOOK IT SLOW AND IT DIDN'T APPEAR. SINCE THE FIRST OCCURRENCE, I PROBABLY HAVE ONLY DRIVEN THE JEEP LESS THAN 100 MILES.

THE WIRING HARNESS NEEDS REPLACED FIR SHIFTER , SEE ATTACHED PIC . FAULTY WIRING IS CAUSING SERVICE SHIFTER LIGHT TO COME ON.

Mileage: 70,000

MY SERVICE SHIFTER POPS UP AND I HAVE HAD IT SWITCH AND OR SERVICED OVER 5 TIMES

I BOUGHT IT USED AND IT HAD 1 RECALL THAT WAS NOT DISCLOSED AND NOW THE SERVICE SHIFTER LIGHT KEEPS COMING ON. I HAVE READ 100S OF OTHERS HAVE THIS PROBLEM WITH LITTLE TO NO PERMANENT RESOLUTION.

Mileage: 36,500

SERVICE SHIFTER LIGHT CAME ON. NO APPARENT REASON.

Mileage: 84,186

TURNING AT A STOP LIGHT ON A BUSY ROAD, AN ALERT CAME UP ONTO MY DASH THAT READ TO SHIFT, CAR MUST BE IN PARK, HOWEVER NOTHING TOUCHED MY SHIFTER. MY CAR THEN SHUT DOWN COMPLETELY, NO TIME TO PULL OVER OR GET OFF THE ROAD. THE POWER WAS STILL ON BUT THE ENGINE HAD SHUT OFF. I BRAKED TO RE START AND IT SPUTTERED, BATTERY LIGHT CAME ON AND SO DID ENGINE LIGHT. TRIED STARTING AGAIN AND AFTER A FEW SPUTTERS, CAR CAME ON AND I WAS ABLE TO GET OFF OF BUSY ROAD. CAR HAS DONE THIS 3 TIMES TOTAL NOW, EVERY TIME THE SAME. NOTHING SEEMS WRONG WHILE DRIVING, NO ERROR ALERTS OR ANYTHING.

Mileage: 65,000

JEEP CHEROKEE 2016 "SERVICE SHIFTER" LIGHT COMES ON. I'VE SEEN A LOT OF PEOPLE ALREADY POST ABOUT THEIR CHEROKEES SAYING THE SAME THING AS WELL. CALLED A MECHANIC SHOP THEY NEVER HEARD OF IT AND RECOMMENDED ME CALLING THE DEALER. SO I RECENTLY TOOK IT IN TO HAVE IT SERVICED. WE'LL SEE WHAT HAPPENS. IT COMES ON WHEN I START THE CAR OR SOMETIMES IT COMES ON WHILE IN MOTION.

Mileage: 19,000

CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.

Mileage: 71,000

HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.

Mileage: 53,000

THE SERVICE SHIFTER MESSAGE DISPLAYS ON THE SCREEN AND YOU CAN'T TELL IF THE THE IS IN DPRN BECUASE ALL THE LIGHTS ARE RED. THE CAR SOMETIMES WILL NOT SHIFT OUT OF GEAR. OR JERKS WHEN IT FINALLY DOES. THIS CARE HESITATES WHILE IN MOTION AND AS WELL AS WHEN STATIONARY AND TRYING TO MOVE. THIS IS VERY DANGEROUS. I HAVE TAKEN THIS VEHICLE TO THE DEALER WHO STATED THAT THE RECALL THEY HAD WAS ONLY FOR A SOFTWARE UPDATE WITH THE SHIFTER BUT THIS ISSUE SHOULD ALSO BE A RECALL WITH THEM COVERING THE REPAIRS. I HAVE LESS THAN 50K MILES THERE IS NO REASON WHY I SHOULD HAVE TO COVER THE EXPENSE OF REPLACING THE SHIFTER ASSEMBLY BECUASE THE SHIFTER IS NOT COVERED UNDER THE WARRANTY THEY SELL YOU.

Mileage: 48,157

WHILE DRIVING AT REGULAR SPEED MY CAR HAS STOPPED RUNNING. I WAS ABLE TO MANEUVER TO THE SIDE & WAIT SEVERAL MINUTES BEFORE IT RESTARTED. MY HEAT HAS STOPPED WORKING - I TOOK IT TO BE LOOKED AT & WAS TOLD THE "HARNESS" IS CORRODED. MY CAR HAS $43K MILES - HOW CAN THIS BE ALREADY? *DT *DT*JB

Mileage: 43,000

THE VEHICLE IS BURNING OIL BETWEEN CHANGES, IT SHUTS OFF IN THE MIDDLE OF DRIVING ON A ROAD BECAUSE IT HAS NO OIL. NO WARNING MESSAGES OR LIGHTS POP UP. I HAVE ALMOST BEEN HIT BY OTHER CARS TWICE (WITH A CHILD IN THE BACKSEAT) BECAUSE THE CAR SHUTS DOWN AND THERE IS NO OIL IN THE CAR. MY SCREEN SAYS I HAVE OVER 50% REMAINING UNTIL THE NEXT OIL CHANGE! I WAS DRIVING DOWN THE ROAD, AND THE VEHICLE SHUT OFF AND I WAS ALMOST HIT BY OTHER CARS!

Mileage: 1

SERVICE SHIFTER CAME ON IN MY JEEP AND WOULD NOT DRIVE/SHIFT GOING DOWN THE INTERSTATE IN A LOT OF TRAFFIC. MY FAMILY COULD HAVE BEEN KILLED! CARS WERE SWERVING AROUND ME, BLOWING THEIR HORNS, AND I COULDN'T EVEN STEP ON THE GAS TO TRY TO GET OFF THE ROAD ON TO THE SHOULDER. ABOUT 30 MINUTES BEFORE THAT HAPPENED MY 16 YEAR OLD DAUGHTER WAS DRIVING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE GETS KILLED!!!

Mileage: 61,000

OUR 2016 JEEP CHEROKEE (LATITUDE 4WD) HAS BEEN STALLING AFTER A COLD START. THE BATTERY INDICATOR FLASHES AND THEN REGISTERS A MESSAGE TO PLACE THE CAR IN P TO SHIFT INTO GEAR. I HAVE BEEN ABLE TO RESTART THE CAR AFTER WAITING 30-60 SEC, SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS AT THE DEALERSHIP ON 1/14/19 AND I WAS TOLD THAT THERE WASN'T ANY OIL ON THE DIPSTICK. THE ENGINE IS POSSIBLY BURNING OIL BUT THERE ARE NO INDICATORS OR STATUS UPDATES WHEN THE SYSTEM IS CHECKED. I WAS TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF AN ENGINE ISSUE WITH THE 2016 JEEP CHEROKEE. AN OIL CONSUMPTION TEST IS NEEDED BEFORE THE ENGINE CAN BE REPLACED (IF NEEDED). OIL CONSUMPTION TEST INITIATED 1/14/19. CHRYSLER/JEEP IS AWARE OF THIS ISSUE AND HAS NOT ISSUED A SAFETY RECALL. NEGLIGENCE BY CHRYSLER FOR NOT RESPONDING TO THIS SIGNIFICANT DEFECT AND SAFETY ISSUE.

Mileage: 49,000

ABOUT A MONTH AGO, MY 2016 JEEP STARTED TO STALL AS I WAS DRIVING THE VEHICLE. THE STEERING WHEEL LOCKS AND THE BATTERY SIGN FLASHES, THEN THE CAR TELLS ME TO PLACE THE CAR IN PARK. I SHUT THE CAR OFF, WAIT ABOUT TWO MINUTES THEN RESTART THE CAR. SOMETIMES I WILL MAKE IT TO MY DESTINATION, SOMETIMES IT STALLS ON ME AGAIN. IT'S HAPPENED TOO MANY TIMES, AND I SCARED TO DRIVE THE CAR ANYMORE. IT HAS BEEN IN A SHOP FOR THREE WEEKS NOW, AND THERE IS NOTHING THAT THEY CAN FIND WRONG WITH THE VEHICLE. THEY HOOK IT UP TO A MACHINE, BUT NO ERROR MESSAGES ARE REPORTED TO THEM. *DT*JB

Mileage: 64,000

I HAVE A 2016 JEEP CHEROKEE LIMITED. WHEN I AM DRIVING THE VEHICLE AND SLOW DOWN SUCH AS TO MAKE A TURN OR STOP AT A REDLIGHT, THE ENGINE DIES OUT. THIS HAS HAPPENED MULTIPLE TIMES. I HAD A DIAGNOSTIC TEST DONE ON IT, AND THE TEST INDICATED THE THROTTLE BODY NEEDED CLEANING OR THE AIR FILTER WAS DIRTY. I HAD THE THROTTLE BODY CLEANED AND THE AIR FILTER REPLACED WITH A NEW ONE. THE VEHICLE IS STILL DOING THE SAME THING. THE IS A BIG SAFETY CONCERN IN THAT THE VEHICLE HAS STALLED WHILE I WAS IN AN INTERSECTION MAKING A TURN. I AM CONCERNED THAT I WILL GET HIT BY ON COMING TRAFFIC, IF THIS CONTINUES TO HAPPEN. I DO NOT HAVE ANOTHER VEHICLE TO DRIVE NOR IS PUBLIC TRANSPORTATION AVAILABLE. JEEP NEEDS TO LOOK INTO THIS SAFETY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.

Mileage: 52,000

MY PASSENGER SIDE FLOOR (FRONT AND BACK) GET FLOODED WHEN IT RAINS.

MY VEHICLE STALLS WHILE DRIVING; ON THE EXPRESSWAY, AFTER A CAR WASH, IN THE SCHOOL PARKING LOT. THIS IS VERY DANGEROUS!! IT HAPPENED 3 TIMES DURING RUSH HOUR TRAFFIC ON A FRIDAY NIGHT. ONLINE COMPLAINTS ARE PLENTIFUL...THIS NEEDS TO BE ADDRESSED, SOMEONE IS GOING TO BE SERIOUSLY HURT!! CURRENTLY AT THE SHOP, THEY CANNOT FIGURE OUT WHAT THE ISSUE IS. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.

Mileage: 40,000

THE FIRST DAY I HAD THE CAR I TOOK IT BACK COMPLAINING OF SOME KIND OF ELECTRICAL PROBLEM. THEY SAID THEY FOUND NOTHING WRONG. IN AUGUST OF THIS YEAR I TOOK A ROAD TRIP DURING THE TRIP A SMELL THE SCENT OF RAID OVER POWERED THE CAR AND IS STILL PRESENT IN THE CAR TODAY SO BAD AM AFRAID TO DRIVE THE CAR. I WAS ON THE HIGHWAY EIGHT HOURS.ON THAT TRIP AND I FELT AS IF I WAS GONNA PASS OUT. DIDN'T KNOW WHAT TO DO THE SMELL IS STILL IN THE CAR. I ONLY DRIVE TO THE STORE AND BACK NOW.

Mileage: 22,000

I SAW ON CREDIT KARMA MY VEHICLE HAS SEVERAL RECALLS

I PURCHASED A 2016 JEEP CHEROKEE AND SINCE DAY ONE THE START/STOP FEATURE NEVER HAVE WORKED PROPERLY AND IT WASN'T UNTIL RECENTLY THAT, I WAS TOLD BY MY CURRENT DEALER THAT, IT IS THE BACKUP BATTERY AND THAT JEEP HAVE HAD PROBLEMS WITH THE MANUFACTURER AND SUPPOSEDLY JEEP IS LOOKING FOR ANOTHER MANUFACTURER BUT, I FEEL JEEP ALWAYS KNEW THIS AND DID NOT INFORM THE DEALERS AND CONSUMERS. THIS IS BEEN HAPPENING FOR 2 YEARS NOW AND THE JEEP REPRESENTATIVE HAVE SAID TO ME THAT, SHE HAVE SOME PEOPLE ON HER LIST AND I AM NOT ONE OF THEM AND AT THE TIME OF THIS REPORT/COMPLAIN, I HAVEN'T RECEIVED ANY INFORMATION, UPDATE EITHER FROM THE DEALER OR JEEP. IF OTHER CONSUMERS JEEP OWNERS ARE HAVING THE SAME PROBLEM THEN; WHY JEEP FAIL TO REPORT THE SITUATION AS A "RECALL"? THE START/STOP AND BACKUP BATTERY IS NOT A CRITICAL PROBLEM THAT MIGHT STOP THE CAR FROM FUNCTIONING BUT, IF I DECIDE TO SELL OR GIVE THE CAR ON TRADE-IN PEOPLE ARE GOING TO ASK ME ABOUT IT AND I'M AFRAID I MIGHT LOSE MONEY/VALUE BECAUSE OF THE FEATURE NOT WORKING.

AT 61,000 MILES MY JEEP STARTED HAVING A STRONG FUEL SMELL IN THE CABIN AFTER COMING TO A STOP WITH THE AUTO-START DIS-ENGAGED. READING ONLINE, MANY PEOPLE ON THE FORUMS HAVE SIMILAR ISSUES WITH CHEROKEES SINCE THE EARLY 2000'S WITH NO KNOWN MALFUNCTION TO FIX. THE EXHAUST SMELL HAS CAUSED HEADACHES IN THE LAST WEEK.

Mileage: 61,000

I HAVE A 2016 JEEP CHEROKEE BOUGHT BRAND NEW FROM THE DEALER. AT APPROXIMATELY 15K MILES, I STARTED HEARING A CLICKING SOUND WHEN DRIVING FROM DRIVER TO REVERSE. I WENT TO THE DEALER MULTIPLE TIMES AND WAS TOLD THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. FINALLY THE DEALER FIGURED OUT THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED AT ONLY 15K MILES. AT APPROXIMATELY 25K MILES, I WAS HEARING A WHISTLING SOUND ON THE DRIVER SIDE FRONT END WHEN CRUISING AT APROX. 20MHP OR LESS. I TOOK IT TO THE DEALER MULT. TIMES AND THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH IT. THE DEALER REPLACED A REAR AXEL BOOT FOR THE SHAFT THAT WAS THROWING GREASE, THINKING THAT WOULD SOLVE THE PROBLEM BUT IT DID NOT. I HEARD THE WHISTLING ONCE AGAIN BEFORE EVEN LEAVING THE LOT. THE DEALER FINALLY FIGURED OUT THE DRIVER SIDE FRONT END BEARING WAS BAD AND WOULD NEED TO BE REPLACED. THE DEALER REPLACED THE SHAFT AXLE. I HAVE HAD APPROX 4 TRANSMISSION SOFTWARE UPDATES DONE SINCE I HAVE HAD THE VEHICLE. THE DEALER STATES THIS WOULD NEED TO BE PURCHASED FOR APPROX $140 EACH TIME AFTER THE POWER TRAIN WARRANTY EXPIRES FOR THE JEEP. KEEP IN MIND MY JEEP HAS ONLY 33K MILES ON IT WAS THIS POINT. NOW I HAVE A JEEP THAT HAS A PANORAMIC SUNROOF THAT MAKES NOISE AS WELL WHEN GOING OVER BUMPS AND POTHOLES AND THE DEALER STATES THEY DO NOT HEAR ANYTHING. I HAVE A TIRE ALIGNMENT DONE ON THE JEEP AT 25K MILES FOR $120. I WENT BACK TO THE DEALER WITH 32K MILES ON IT TO HAVE THE SUNROOF CHECKED OUT AND THEY ARE TELLING ME I NEED ANOTHER ALIGNMENT. SO THE ALIGNMENT HAS GONE OUT AGAIN IN LESS THAN 10K MILES? THERE HAS BEEN NOTHING BUT ISSUES WITH THIS JEEP SINCE DAY ONE AND EVERY OTHER JEEP I HAVE OWNED IN THE PAST.

Mileage: 15,000

THE REAR HATCH WOULD NOT CLOSE THE VEHICLE WAS PARKED HAD HAVE VEHICLE TOWED THE SERVICE ADVISOR STATED HE HAD NO PROBLEM CLOSING THE HATCH PICKED UP VEHICLE TWO WEEKS LATER SAME PROBLEM

Mileage: 24,000

WHILE DRIVING IN MY NEIGHBORHOOD, MY 2016 JEEP CHEROKEE COMPLETELY SHUT OFF. IT WOULD NOT START SO I HAD TO PUSH IT OFF THE ROAD. I'VE READ SIMILAR COMPLAINTS ABOUT THIS ISSUE.

Mileage: 23,785

AFTER I START THE CAR UP IN THE MORNING OR AFTER IT HAS SAT FOR AWHILE, IT WILL RUN FOR ABOUT 5 MINUTES AND THEN THE ENGINE WILL COMPLETELY DIE, THE BATTERY LIGHT COMES ON AND THE SCREEN SAYS "SHIFT TO P THEN DESIRED GEAR". WHEN IT DOES THIS, I LOSE THROTTLE POWER, BREAKS AND STEERING. I HAVE TO PUT THE CAR IN PARK AND TRY TO TURN IT OFF, WHEN I TRY AND TURN IT OFF IT CRANKS LIKE IT IS TRYING TO START AND WON'T. AFTER I GET THE CAR TURNED OFF AND GO TO TURN IT BACK ON, IT CRANKS REALLY HARD FOR ABOUT 45 SECONDS BEFORE STARTING. THEN IT SMELLS LIKE SOMETHING IS BURNING, IT WILL DO THIS 4-5 TIMES BEFORE IT STARTS RUNNING OK. AFTER IT DIES, THE TRANSMISSON FEELS LIKE IT IS JUMPING/JERKING AND THE CAR WILL RANDOMLY DING LIKE IT DOES WHEN THE WINDSHIELD WIPER FLUID IS LOW BUT NOTHING SHOWS UP ON THE SCREEN OR IN THE MESSAGES. IT HAS DIED IN THE MIDDLE OF AN INTERSECTION, WITH THE STERRING LOCKING UP AND THE THROTTLE LOSING POWER, THIS COULD HAVE CAUSED A MAJOR ACCIDENT.

Mileage: 48,400

OVER THE LAST 2 WEEKS, WHILE DRIVING MY JEEP HAS LOST POWER. NO WARNING LIGHT OR ANYTHING, MY JEEP JUST DIES. IT WILL SAY "SHIFT INTO P, THEN SELECT GEAR" AFTER I HAVE LOST POWER. MY LIGHTS/RADIO/BLUETOOTH ALL STILL WORK, BUT I CAN NOT BREAK NOR ACCELERATE NOR STEER. I WAS NEARLY T-BONED THIS AM, AND NEARLY REAR ENDED LAST WEEK.

Mileage: 22,000

STALLING WHILE DRIVING, MOSTLY WHEN MAKING A TURN OR AS WHEEL IS TURNED; HAS ALMOST CAUSED MULTIPLE SEVERE ACCIDENTS TO OCCUR. HAS HAPPENED WHILE DRIVING ON THE HIGHWAY, STREET, AND PULLING OUT OF A PARKING SPOT ON SEVERAL OCCASIONS. SYSTEM STALLS AND THEN A MESSAGE APPEARS 'SHIFT TO P'. HAVING TO QUICKLY STOP IN INCOMING TRAFFIC, PUT INTO PARK, SHUT OFF ENGINE AND RESTART TO WORK. WHEN MAKING SMALLER TURNS THE SYSTEM DINGS AS IF A MESSAGE ALERT WILL APPEAR BUT NOTHING SHOWS.

Mileage: 36,000

VEHICLE RANDOMLY GETS HOT AS IF THE AC STOPPED BLOWING COOL AIR BUT THEN WORKS NORMALLY. DOES THIS FREQUENTLY BUT RANDOMLY FOR ONLY A COUPLE OF SECONDS AT A TIME.

Mileage: 36,000

I HAVE HAD TRANSMISSION ISSUES SINCE BUYING THE VEHICLE. I HAVE BEEN TO THE DEALER ABOUT 3 OR 4 TIMES TO HAVE THE ISSUE FIXED AND IT WAS NEVER FIXED. LOW POWER, HESITATIONS IN ACCELERATION, RANDOMLY DROPPING SPEED WHILE ACCELERATION, AND COMPLETE LOSS OF POWER. IT HAPPENS WHEN IN MOTION AT ALL SPEEDS BUT MOSTLY AT SPEEDS UNDER 40 MPH. IT ALL CONTINUES TO THIS DAY AND I HAVE ALL BUT GIVEN UP ON GETTING CHRYSLER TO TAKE RESPONSIBILITY. I AM SOMETIMES EVEN AFRAID TO DRIVE THE VEHICLE WHEN ONE OR MORE OF THESE SYMPTOMS HAPPENS. CHRYSLER NEEDS TO TAKE RESPONSIBILITY. AS A CONSUMER I AM ENTITLED TO GET WHAT I PAY FOR!

Mileage: 200

THE SHIFT REPORTS SERVICE SHIFTER ALL THE LIGHTS TURN ON, HAS NOT SHIFTED ON US

Mileage: 32,000

WHILE AT A STOP LIGHT, MY JEEP COMPLETELY SHUT OFF ON ME AND WE HAD TO START IT BACK UP AND IT STARTED BACK UP. HOWEVER THIS HAS HAPPENED MANY TIMES BEFORE AND THINK THEY SHOULD RECALL THIS CONSIDERING HOW MANY OF THE SAME COMPLAINTS I AM SEEING ON THIS. I HAVE 2 KIDS IN MY CAR AT ALL TIMES AND FEAR IT DOING THIS WHILE DRIVING AS WELL. I TOOK IT TO JEEP AND THEY CHECKED IT OUT BUT NOW IT JUST FEELS HESITANT WHILE DRIVING. SCARES ME TO DEATH

Mileage: 56,000

2016 JEEP CHEROKEE LATITUDE 4X4 (25K MILES) WILL STALL OR LOSE POWER WHILE DRIVING. HAPPENED SEVERAL TIMES IN PAST FEW MONTHS. NOTICED FIRST WHEN HAD TROUBLE STARTING IN THE MORNING A FEW TIMES (AFTER A RECENT OIL CHANGE). WHILE DRIVING, JEEP LATITUDE 4X4 WILL JUMP INTO GEAR WHILE SLOWING JOLTING THE CAR FORWARD, TEMPORARILY LOSE POWER (RPM DROP, AND MPH DROP), OR COMPLETELY LOSE POWER WHILE DRIVING (HAPPENED ON BOTH CITY AND HIGHWAY). COMPLETE LOSS OF POWER HAPPENED SEVERAL TIMES WHILE TURNING, COMING AROUND TURN, INDICATOR WILL DING THEN SUDDENLY STEERING STIFFENS, NO POWER FROM GAS PEDAL, AND CAR SLOWS TO STOP. ONCE STOPPED, MESSAGE SCREEN DISPLAYS 'SHIFT CAR TO P THEN TO DESIRED GEAR' I THEN HAVE TO SHIFT CAR TO PARK AND RESTART (SOMETIMES TAKING 3 OR 4 ATTEMPTS). THIS HAS ALSO HAPPENED WHILE ATTEMPTING TO MERGE ONTO HIGHWAY (COMING AROUND BEND OF ON RAMP) LUCKILY THERE WAS A LARGE SHOULDER AND LITTLE TRAFFIC TO PULL OVER SAFELY. THIS POSES AN IMMEDIATE RISK OF SAFETY OF NOT ONLY MYSELF, BUT PASSENGERS AND OTHER VEHICLES. IF THIS WERE TO HAPPEN AT A BUSY INTERSECTION, HIGHWAY, OR DANGEROUS ROAD CONDITIONS (LOW VISIBILITY, SLICK SURFACE, ETC) AND ACCIDENT WILL OCCUR. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.

Mileage: 25,000

KEEP GETTING SERVICE SHIFTER AND NEED TO STOP VEHICLE AND SHUT OFF AND START UP AGAIN. SOMETIME VEHICLE WILL RUN GOOD FOR A COUPLE OF DAYS, OTHER TIMES GET 5 MINUTES DOWN THE ROAD AND IT RETURNS. WENT ON A LONG ROAD TRIP AND HAVE TO PULL OVER A NUMBER OF TIMES ON A VERY BUSY INTERSTATE. I BROUGHT IT INTO THE SHOP THREE (3) TIMES WITH THE SAME ISSUE (LATE DATE 8/2/18), LAST TIME I WAS TOLD IT WOULD BE $380.00 TO REPLACE A HARNESS FOR SOME KIND OF CABLE AND THEY NEEDED TO ORDER PARTS. STILL WAITING FOR THE CALL FROM THE SHOP WITH A DATE TO REPLACE THE HARNESS.

THE PANORAMIC SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY, OUT OF NO WHERE. MY SUNROOF WAS NOT BUSTED MY AN EXTERNAL FORCE. MY SUNROOF HAS VERY THINK GLASS. THE WHOLE IN THE GLASS IN DEAD SET IN THE MIDDLE. AFTER DOING SOME RESEARCH ONLINE THIS HAS HAPPENED TO SEVERAL OTHER BUYERS. IT WAS 88 DEGREES OUT THAT DAY. I HAVE DRIVEN MY CAR IN HOTTER CONDITIONS.

Mileage: 60,000

MY JEEP HAS BEEN AND LOOKED AT FOR SHAKING IN THE FRONT END WHEN GETTING TO A CERTAIN SPEED. I HAVE FOUND OUT AFTER GOING TO GET A WHEEL ALIGNMENT AND BEING TOLD IT MAY BE MY TIRES AND HAVING THEM CHANGED AND THEN TOLD IT MAY BE THE BALANCE OF THE TIRES AND HAVING THAT CHECKED THE ISSUE IS STILL PRESENT. AFTER LOOKING INTO THIS ISSUE MORE AND TALKING TO OTHER JEEP OWNERS ABOUT THIS THEY SAID IT IS WHAT IS CALLED THE JEEP SHAKES. AND ACCORDING TO LOOKING THIS ISSUE UP THIS IS PRESENT ON MANY JEEP YEARS AND FOR ME AS A CAR OWNER THERE IS NO RECALL TO FIX THIS ISSUE. THE COST OF FIXING THIS ISSUE CAN RANGE FROM $900 TO 1500 DOLLARS DEPENDING ON WHERE IT IS TAKEN. THE JEEP WHEN DRIVING AND REACHING 55 PLUS MPH AND IT STARTS TO SHAKE AND IF ABLE TO GET TO 65 MPH THE SHAKING CEASES.

Mileage: 54,500

MY CAR HAS A "SERVICE SHIFTER " MESSAGE POPPED UP AT 34461 MILEAGE GOING 65 MPH ON THE HIGHWAY JUST STRAIGHT NO TURNING NO NOTHING. THE SHIFTER LIGHTS ARE ALL LITE UP AS WEEL AND I CANNOT SEE THE MIDDLE SCREEN THAT SHOWS MY MPH IN BIG LETTERS. I CALLED JEEP STATING NOT TO WORRY ABOUT IT. TURNED CAR OFF AND TURNED BACK ON AND NO MESSAGE SECOND TIME WAS AT 36044 MILES GOING 15 MPH THROUGH A PARKING LOT AND THE SHIFTER IS ALL LITE UP AND "SERVICE SHIFTER" MESSAGE CAME BACK ON AGAIN . TURNED CAR OFF AFTER PARKING AND TURNED BACK ON AFTER A FEW HOURS AND WAS NOT ON.

Mileage: 34,461

I STARTED MY CAR AND SERVICE SHIFTER MESSAGE POPPED UP AND ALL THE LIGHT ON THE SHIFTER WERE RED, SHUR CAR OFF AND STARTED CAR AGAIN AND WAS FINE FOR A FEW DAYS AND THEN SAME MESSAGE POPPED UP. WAS READING TO SEE IF OTHER PEOPLE HAVE THE SAME ISSUE AND THEY DO AND THERE WAS A RECALL ON A YEAR OR TWO EARLY OF MY CAR.

Mileage: 51,000

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS, THE CAR DIED WHILE IN MOTION. THE FIRST TIME, I WAS LEAVING CHURCH AND MADE A LEFT TURN. THE CAR STALLED AND I WAS ABLE TO MOVE OUT OF THE WAY OF TRAFFIC ONTO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND STARTED IT UP A COUPLE OF TIMES AND WAS ABLE TO GO. THE SECOND TIME (TODAY), I TURNED INTO A PARKING LOT AND IT JUST KILLED. I PUT THE VEHICLE IN PARK AND THEN STARTED THE CAR AGAIN AND MOVED ON. FORTUNATELY, BOTH TIMES, I WAS ABLE TO SAFELY ADDRESS THIS. WHO KNOWS WHAT WILL HAPPEN THE NEXT TIME? THIS FIRST HAPPENED THE 4TH SUNDAY IN MAY OF 2018 AND THE SECOND TIME, JUNE 10, 2018.

Mileage: 49,990

THE CAR WOULD STALL IN THE MIDDLE OF THE ROAD. THIS HAPPENED BEFORE, I TOOK IT TO THE DEALERSHIP, THEY TOLD ME IT WAS DUE TO LOW/DIRTY OIL LEVEL, THEY DID THE OIL CHANGE AND IT WAS FINE FOR A WHILE. THIS MORNING THE CAR STALLED IN THE MIDDLE OF THE ROAD, I HAVE ABOUT 5,000 MILES ON THE CAR SINCE LAST MAINTENANCE, BUT WHEN I CHECKED THE OIL CHANGE INDICATOR, IT SHOWED THAT I STILL HAVE ABOUT 36%.

Mileage: 26,700

THE CHECK ENGINE LIGHT IS ON ONCE IN TWO WEEKS. MY LOCAL DEALER IN SAN DIEGO (RANCHO CHRYSLER JEEP DODGE) SAID THAT THERE IS A PROBLEM WITH ENGINE GAS VALVE. THEY SAID IT WAS LEAKING. EACH TIME THIS IS THE ISSUE. THIS IS MY 4TH TIME GOING TO THE DEALER. I STRONGLY BELIEVE THAT ITS VERY RISKY FOR PASSENGERS TO DRIVE SUCH CARS WITH LEAKS. I REQUEST NHTSA TEAM TO PLEASE REVIEW ALL JEEP CHEROKEE MODELS AS THEY NEED RE-CALLS AND ITS UNSAFE FOR PUBLIC TO DRIVE SUCH LEAKY VEHICLES. I WAS VERY AFRAID WHEN I WAS TURNING ON HIGHWAY AND MY CAR STARTED NOISE AS IF SOMETHING IS BURSTING, IT WAS VERY FRIGHTENING MOMENT.

Mileage: 23,890

I'VE OWNED THIS VEHICLE FOR THREE WEEKS. I PARKED MY CHEROKEE OUTSIDE MY OFFICE AT WORK, SHUT IT OFF AS NORMAL, AND CAME BACK OUT A FEW HOURS LATER TO RUN SOME ERRANDS. I RECEIVED A MESSAGE THAT STATED 'NO FOB DETECTED'. I TRIED THE AUTO START, WHICH WORKED, THE LOCK AND UNLOCK FROM THE KEY FOB WORKED, BUT WHEN I TRIED TO START THE VEHICLE THE ONLY MESSAGE RECEIVED WAS 'NO FOB DETECTED'. I CALLED JEEP AND THEY TRIED TO WALK ME THROUGH A RESET, WHICH DID NOT WORK. AAA CAME OUT TO TRY TO ASSIST. THEY DISCONNECTED THE BATTERY, TRIED JUMPING THE VEHICLE, AND PERFORMED THE RESET AS WELL. NONE OF THIS WORKED. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AND AM STILL WAITING ON DIAGNOSTICS TO TELL ME WHAT WAS WRONG WITH IT AND HOW MUCH IT WILL COST TO FIX.

Mileage: 40,500

THE ENGINE SHUTS OFF WITHOUT ANY WARNING. IT HAS HAPPENED ON RAMPS, A PARKING GARAGE, ON THE HIGHWAY AND THE MIDDLE OF AN INTERSECTION. NO WARNING LIGHTS COME ON UNTIL AFTER THE ENGINE STOPS. THE STEERING FAILS, THE BRAKES FAIL AND THE VEHICLE ROLLS TO A STOP. OFTEN, IT WILL TAKE SEVERAL MINUTES AND ATTEMPTS TO RESTART THE ENGINE. I WAS ADVISED BY THE DEALERSHIP THAT THE OIL WAS LOW. THE ENGINE CONTINUES TO SHUT OFF AND WITH NO CORRELATION TO TIME FRAME AFTER HAVING THE OIL REPLACED, TIME IT HAS BEEN DRIVEN, OR DURATION OF THE TRIP. THIS IS COMPLETELY UNSAFE TO THE PERSON OPERATING THE VEHICLE AND TO OTHERS ON THE ROAD. JEEP AND THE DEALERSHIP HAVE IGNORED THE PROBLEM AND I HAVE EVEN BEEN TOLD BY JEEP CUSTOMER SERVICE THAT "THE ENGINE IS OPERATING AS DESIGNED" WHICH MEANS THAT IT WILL SHUT OFF WITHOUT WARNING TO PROTECT THE ENGINE, NOT THOSE INSIDE THE VEHICLE. THEY HAVE REFUSED TO FIX OR ACKNOWLEDGE THE ISSUE, REFUSED TO VOID THE LEASE AND REFUSED TO REPLACE THE VEHICLE.

Mileage: 3,000

SEAT CAPACITY LABEL OFF BY 1

PLEASE HELP ME WITH MY POTENTIALLY DEADLY PROBLEM? MY 2016 CHEROKEE DIES WHILE I'M DRIVING (CITY & HIGHWAY ["DINGED" BUT DIDN'T DIE-I WON'T DRIVE IT ON THE HIGHWAY]). IT IS FRIGHTENING AND POTENTIALLY DEADLY. THERE IS NO PATTERN TO WHEN OR WHY THIS HAPPENS. IT HAPPENS REPEATEDLY AND THE DEALERSHIP CANNOT IDENTIFY NOR CORRECT THE PROBLEM. THE COMPUTER DOESN'T REGISTER ANY CODES AND DOESN'T RECOGNIZE THAT THE VEHICLE HAS DIED. NOTHING SHOWS ON THE DASHBOARD EITHER WHEN THIS HAPPENS. THERE IS A "DING" AND THE CAR DIES. I HAVE BEEN READING (ONLINE) MANY OTHER IDENTICAL ACCOUNTS OF THIS PROBLEM WITH OTHERS WHO WON THE 2015 & 2016 CHEROKEE MODELS. MY CAR IS, YET AGAIN, AT THE DEALERSHIP. PLEASE HELP ME? THIS IS A POTENTIALLY DEADLY SITUATION. I AM AFRAID TO DRIVE THIS VEHICLE. AND, OTHERS ARE EXPERIENCING EXACTLY THE SAME THING. THANK YOU!

Mileage: 20,000

JEEP WOBBLE. I WAS TOWING MY VEHICLE BEHIND MY MOTOR HOME. I HAD TRAVELED APPROXIMATELY 300 MILES WITHOUT PROBLEMS. NEAR THE END OF MY TRIP I MADE A RIGHT TURN. JUST AFTER MAKING THE TURN I FELT A VIOLENT SHAKING. THE INCIDENT OCCURRED AT LOW SPEED ESTIMATED TO BE 20 TO 25 MILE PER HOUR. I LOOKED INTO THE REAR CAMERA AND WAS ABLE TO SEE THE VEHICLE OSCILLATING FROM SIDE TO SIDE.I IMMEDIATELY SLOWED TO A STOP TO GET THE SHAKING TO STOP. SINCE I WAS BLOCKING TRAFFIC I CONTINUED ON TO A SAFE PLACE. AFTER PROCEEDING ABOUT A MILE TO MY DESTINATION, I HAD NO FURTHER ISSUES. I HAVE CONTACTED JEEP CONCERNING THE ISSUE. THEY STATED THAT IT WAS ON ME TO BUY A WIRING KIT TO CORRECT THE PROBLEM. WHEN I PURCHASED THE VEHICLE ON DECEMBER 31, 2017, I TOLD THE DEALER THAT I WAS IN THE MARKET FOR A VEHICLE FOR TOWING. THEY DID NOT HAVE ONE WITH THE EQUIPMENT NECESSARY FOR TOWING IN STOCK BUT STATED THEY COULD GET ONE FROM LOUISVILLE KY. I AGREED TO HAVE GET IT. IN SHORT I PURCHASE A VEHICLE THAT THE DEALERSHIP SAID WAS READY FOR TOWING. AT NOW TIME DURING THE SALES PROCESS OR AFTER WAS I EVER NOTIFIED A A WIRING PACKAGE REQUIREMENT. I JUST LEARNED OF IT IN RECENT DAYS WHEN I HAD IT IN THE SHOP. I FEEL THAT CHRYSLER SHOULD PAY FOR THE FIX AND NOT ME AS THE CONSUMER BASED ON THEIR REPRESENTATION THAT THE VEHICLE WAS READY FOR TOWING.

Mileage: 12,700

SINCE MY PREVIOUS COMPLAINT, 11048717 I WAS DENIED A BUY BACK BY FCA, LLC VIA FIRST CLASS MAIL STATING I WAS NOT ELIGIBLE UNDER GA LEMON LAW REGARDLESS OF IT BEING OUT OF SERVICE MORE THAN 30 DAYS. SINCE THIS LETTER THE VEHICLE HAS DIED 3 TIMES WHILE IN MOTION AND CONTINUES TO SKIP ALONG WITH A DECREASE IN RPMS WHILE IDLING (OBSERVED MY DEALERSHIP SERVICE). I ALSO HAD SMOKE AND A STRONG ODOR COMING FROM THE LEFT FRONT SIDE OF THE VEHICLE WITH NO REASON AS TO WHY. THIS CAR IS DANGEROUS AND I CANNOT BELIEVE THERE HAS NOT BEEN A TOTAL RECALL SINCE IT IS SHUTTING OFF WHILE DRIVING FOR SO MANY PEOPLE.

Mileage: 24,320

I WAS DRIVING ON A HIGHWAY AND I HEARD AN AUDIBLE ALERT WHILE "SERVICE TRANSMISSION" LIT ON THE DISPLAY AND THE CHECK ENGINE LIGHT CAME ON. I PULLED INTO THE RIGHT LANE TO GET OFF THE NEXT EXIT, AND THE CAR STARTED SHAKING LIGHTLY. AS I WAS ON THE EXIT RAMP, MY GAS PEDAL WOULDN'T DO ANYTHING. SEEMS LIKE IT JUST STOPPED WORKING. I GLIDED TO A STOP AND WAS ABLE TO SAFELY MAKE SOME PHONE CALLS. THERE WAS A TECH SERVICE BULLETIN "TO REPROGRAM TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE". I FEEL THIS IS A VERY BIG SAFETY ISSUE AND IT SHOULD BE A RECALL, NOT JUST A TECH SERVICE BULLETIN. THE DEALER WAS EXCELLENT IN HANDLING THIS SITUATION, BUT I'D LIKE TO SEE THIS PROBLEM TURN INTO A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED. THE TROUBLE CODE THEY FOUND IS "P088700 TRANSMISSION CONTROL CIRCUIT". THANK YOU.

Mileage: 26,400

SERVICE SHIFTER LIGHT RANDOMLY COMES ON. NOTHING ELSE SEEMS TO BE AFFECTED, SOMETIMES WHEN ENGINE IS TURNED OFF THEN BACK ON THE LIGHT DISAPPEARS. OTHER TIMES, IT REMAINS ON. THE DRIVE ABILITY OF THIS VEHICLE IS UNAFFECTED, HOW EVER SOMETHING IS OBVIOUSLY WRONG WITH THIS. THIS FIRST OCCURRED WHEN BACKING FROM MY DRIVEWAY, I SHIFTED FROM REVERSE TO DRIVE, THE VEHICLE DINGED, AND THE LIGHT APPEARED ON MY DASH. NOW IT WILL RANDOMLY DO IT, DOESN'T MATTER WHEN OR WHERE, DRIVING DOWN THE ROAD, OR SIMPLY TURNING ON THE VEHICLE.

Mileage: 48,000

MY CAR IS A 2016 JEEP CHEROKEE AND ONLY HAS 44,000 MILES ON IT. I KEEP UP WITH MY MAINTENANCE. MY CHECK ENGINE LIGHT CAME ON AND MY HEAT ISN'T WORKING PROPERLY. WE TOOK IT TO THE DEALERSHIP IN MOBILE, AL THIS MORNING AND THEY ARE SAYING MY WARRANTY FOR THIS IS UP. IT'S $400 PLUS DOLLARS TO FIX AND I SEARCHED ONLINE AND OTHER PEOPLE WITH THIS SAME VEHICLE ARE HAVING THIS PROBLEM. THIS IS OBVIOUSLY UNFAIR TO CONSUMERS. PLEASE LOOK INTO THIS MATTER.

FIRST THE CAR KEPT REPORTING THAT MY FRONT LEFT TIRE WAS LOW AND EVEN AFTER I CHECKED THE PRESSURE, IT CONTINUED TO DO SO. IT TOOK SEVERAL HOURS FOR IT TO STOP. NOW I HAVE A 'SERVICE SHIFTER' ERROR AND ALL OF THE LIGHTS ON MY SHIFTER ARE ON. I HEAR A HIGH-PITCHED ELECTRONIC SOUND WHEN I SHIFT INTO DRIVE. I HAVE READ SEVERAL FORUMS AND THERE ARE CONSUMERS REPORTING THAT WHEN THAT HAPPENED TO THEM, THEIR WHEELS LOCKED UP AND THE CAR COMPLETELY STOPPED. A FEW OF THE CARS WERE TOTALED! I AM GOING TO CALL THE DEALER IN THE MORNING. APPARENTLY THIS VERY DANGEROUS PROBLEM HAS NOT HAPPENED ENOUGH FOR JEEP/CHRYSLER TO CONSIDER A RECALL. ONE LAST NOTE: WHEN THESE ERRORS LIGHT UP ON THE DASH, YOU CANNOT ACCESS ANY OTHER INFORMATION. YOU CANNOT EVEN SEE YOUR SPEEDOMETER.

Mileage: 14,700

PUT JEEP IN PARK WENT IN BUILDING TO GRAB SOMETHING. CAME OUT JEEP ROLLED FORWARD INTO LOADING DOCK AT HUSBANDS JOB.

WHILE DRIVING THE VEHICLE AT ABOUT 30 MILES AN HOUR ON A CITY STREET, I START SLOWING DOWN AT A STOP SIGN AND AT ABOUT 10 MILES AN HOUR THE POWER IN MY CAR TURNS COMPLETELY OFF ENGINE TURNS OFF, LIGHTS TURN OFF, INSIDE LIGHTS TURN OFF, I LET THE CAR ROLL TO THE SIDE OF THE ROAD PUT THE CAR ON PARK THEN TURN THE IGNITION TO SEE IF THEY'LL TURN ON. THE CAR DOES TURN BACK ON SO I CONTINUE ON MY WAY. THIS HAS HAPPENED TWICE IN THE LAST 3 WEEKS EVERY TIME IT HAS HAPPENED THE CAR HAS ALWAYS BEEN IN MOTION THE LIGHTS FLICKER AND THEN IT SHUTS OFF.

Mileage: 7,900

WATER SATURATING FLOOR AND CARPETS UNDER FLOOR MATS, PASSENGER FRONT AND REAR. MAY BE THE CAUSE OF INTERMITANT DOOR LOCKS , AND AT TIME UCONNECT RADIO AND CLIMATE CONTROL SYSTEM RESTARTS. FIRST VISIT TO DEALER, DEALER RESEALED/REWELDED ROCKER PANELS AND IMPROPERLY SEALED AREAS. SECOND VIST DEALER STATED THE LEAKING WAS A SUN ROOF. HOWEVER, VEHICLE DOESN'T HAVE A SUN ROOF. ? THE DEALER IS UNABLE TO REPLICATE WATER COMING IN FROM RAIN BUT HAS NOT CHECKED AC CONDENSATION OR OTHER MEANS OF ENTRY THAT WE KNOW OF. WATER DOES APPEAR TO SHOW UP FASTER DURING PERIODS OF HOT EATHER AND AC USAGE. PLEASE NOTE - I HAVE PICTURES OF MOLD GROWING RAPIDLY ON THE CARPET UNDER THE FLOOR MATS.

Mileage: 25,000

CRASH TEST

TRUNK RANDOMLY OPENS. ON ONE OCCASION I WAS BACKING INTO THE GARAGE WHEN THE TRUNK OPENED ,CAUSING DAMAGE TO MY JEEP AND GARAGE.

Mileage: 14,000

MY 2016 JEEP CHEROKEE HAS A 9 SPEED AUTOMATIC TRANSMISSION. WHEN DRIVING IN TOWN AT A SLOW SPEED THE TRANSMISSION SHIFTS ERATICALLY AND PAUSES DURING THE SPEED SHIFT TRYING TO EVALUATE WHICH GEAR IT NEEDS TO BE IN. SO EXTREME THAT I WAS ALMOST HIT TRYING TO AVOID ANOTHER VEHICLE. I HAVE FILED A COMPLAINT WITH THE CUSTOMER ASSIST, THE NSDC AND THE ATTORNEY GENERALS OFFICE. CHRYSLER JUST KEEPS STATING THAT THE TRANSMISSION "WORKS AS DESIGNED". I HAVE EVEN HAD THE SERVICE DEPARTMENT AT A LOCAL JEEP DEALERSHIP THAT IT IS A MASSIVE PROBLEM AND THE VEHICLES ARE ALWAYS COMING IN FOR SERVICE DUE TO THIS. THEY HAVE ATTEMPTED AN "UPGRADE" TO THE SYSTEM WHICH THEY THINK WILL IMPROVE THE SHIFTING, BUT IT HAS NOT WORKED. I NEED SOMEONE TO TAKE THIS ISSUE SERIOUSLY AND INVESTIGATE THE PROBLEM. IT IS AN ISSUE AND UNFORTUNATELY THE PREVIOUS HOMEOWNERS I HAVE SPOKEN WITH JUST TRADED THEM IN AND NEVER COMPLAINED. PLEASE, PLEASE LOOK INTO THIS. JUST BECAUSE CHRYSLER SAYS IT IS "PERFORMING AS DESIGNED" DOES NOT MEAN IT IS PERFORMING SAFELY.

RETURNING HOME FROM 1ST OIL CHANGE SINCE PURCHASE OF VEHICLE (2016 JEEP CHEROKEE SPORT) 3 MONTHS PRIOR, OWNER NOTICED SMOKE COMING FROM HOOD IMMEDIATELY UPON PARKING VEHICLE AT RESIDENCE. AS SOON AS OWNER EXITED VEHICLE, OWNER NOTICED FLAMES COMING FROM BOTTOM OF ENGINE. OWNER CALLED 911. THREE MINUTES LATER WHEN EMERGENCY VEHICLES ARRIVED, CAR WAS ENGULFED IN FLAMES AND WAS DEEMED A TOTAL LOSS BY FIRE INVESTIGATOR AND INSURANCE COMPANY.

Mileage: 7,500

SEE ATTACHED

DRIVING 40MPH JUST ENTERING THE MASSPIKE RAMP IN ALLSTON/BRIGHTON AREA WITH MY SUNROOF OPENED, WHEN A LOAD EXPLOSION OCCURRED. I LOOKED ALL AROUND THE VEHICLE SAW SOME GLASS, LOOKED UP AND SUNROOF COMPLETELY SHATTERED. THERE WAS NO CAR IN FRONT OF ME. NOTHING WAS PROJECTED AT CAR. I BOUGHT THIS CAR IN OCT. '16 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE ROOF. FIRST IT RATTLED THEY CHANGED THE FRAME, NOW GLASS SHATTERED AND THE DEALER IS CHARGING MY INSURANCE TO FIX.POORLY MADE CAR. ALSO HAD PROBLEMS WITH REAR SEATS RATTLING. IT WAS A 50 DEGREE DAY IN BOSTON.

Mileage: 6,300

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

ORDERED A WINDSHIELD BACK ON 12/20. IT STILL ISN'T IN!! I FEEL THIS IS A SAFETY FACTOR AND I HAVE 2 CASE NUMBERS WITH JEEP AND THEY STILL DON'T HAVE A WINDSHIELD. EVERY TIME THEY SAY IT'S DUE TO BE IN, THE DATE CHANGES. MY DAUGHTER DRIVES THIS CAR AND IT IS CRACKED ALL THE WAY ACROSS.

Mileage: 10,000

YESTERDAY I STARTED UP JEEP IN MY GARAGE, UPON WAITING FOR IT TO WARM UP I CAN HERE A CLICKING SOUND COMING FROM THE CENTER COUNSEL AREA, SO I BEND OR AND PUT MY EAR BY THE CARPET, IT SOUNDS LIKE IT IN THE TRANSMISSION, ITS STARTING TODAY TO SHIFT WEIRD,I NEED NUMBER TO TAKE IT TO A LOCAL DEALER TO CHECK, HEMET,CA MILEAGE-5978

Mileage: 5,978

PROBLEM BEGAN WITH THE CAR BUCKING SIGNIFICANTLY AFTER CHANGING GEARS. THEN, WHEN THE CAR WAS IN DRIVE (BUT FOOT WAS ON THE BRAKE), CAR WOULD START TO BUCK AGAIN, TRANSMISSION SLOWED, CAR WOULD NOT ACCELERATE, KEPT BUCKING AND LIGHTS IN CAR DIMMER. HAD TO KEEP RESTARTING THE CAR TO GET IT TO KEEP GOING. BUT, ONCE I USED THE BRAKE AGAIN, THE BUCKING AND LOSS OF ACCELERATION WOULD START ALL OVER AGAIN. DEALER CONTINUES TO STATE THAT THE COMPUTER IN THE CAR IS NOT REGISTERING ANY PROBLEMS AT ALL. HAS BEEN IN THE DEALER 3 TIMES OVER THE LAST 3 WEEKS. THIS ALL HAPPENED WHEN THE VEHICLE IS IN MOTION, ON ANY KIND OF STREET OR HIGHWAY, WHENEVER THE GEAR BEGINS TO CAUSE BUCKING AFTER CHANGING.

Mileage: 5,200

MY 2016 JEEP CHEROKEE LATITUDE CAUGHT FIRE, BEHIND THE ENGINE, WHILE I WAS DRIVING IT. I WAS ABLE TO EXTINGUISH THE FIRE WITH THE HELP OF TWO-THREE BYSTANDERS AND THE FIRE DEPARTMENT. THERE WAS A POLICE REPORT TAKEN. WHILE THERE IS A RECALL FOR A AUTO REAR-LIFT GATE, MY JEEP CHEROKEE DOES NOT HAVE THAT FEATURE AND THE FIRE STARTED AND WAS LOCATED BELOW THE VEHICLE AND RIGHT BEHIND THE ENGINE. *TR

UCONNECT SYSTEM KEY FOB WITH REMOTE START CAPABILITY IS ABLE TO START THE VEHICLE ACCIDENTALLY IF THE FOB START BUTTON IS DEPRESSED IN A POCKET. IN THE INSTANCE IN QUESTION, VEHICLE WAS PARKED IN HOME GARAGE, FOB WAS IN POCKET OF OWNER INSIDE THE HOME. OWNER WALKED INTO GARAGE TO FIND VEHICLE WAS RUNNING. REMOTE START FEATURE OF FOB CANNOT BE DISABLED.

Mileage: 3,000

THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.

Mileage: 12,000

ON OCT. 21, 2016, WHILE BACKING OUT OF A PARKING SPACE, ANOTHER VEHICLE THAT HAD BEEN PARKED BEHIND ME ALSO BACKED UP. OUR TWO VEHICLES COLLIDED - BUMPER-TO-BUMPER, AT A SLOW SPEED (PROBABLY 2-3 MPH). VERY MINOR DAMAGE RESULTED - THE REFLECTOR ON MY REAR BUMPER WAS BROKEN. I AM SURPRISED THAT MY SAFETY WARNING SYSTEM DID NOT ACTIVATE TO ALERT ME TO THE IMPENDING COLLISION. THIS SYSTEM VERY RELIABLY ACTIVATES IF I'M BACKING UP AND CROSS TRAFFIC IS NEAR, OR IF I'M APPROACHING ANOTHER VEHICLE WHILE PARALLEL PARKING. I'M WONDERING IF THIS SYSTEM HAS A "BLIND SPOT" THAT PREVENTED IT FROM WORKING IN THE CASE OF YESTERDAY'S COLLISION.

Mileage: 4,500

THIS CAR WAS PURCHASED ON JUNE 30, 2016. WE WENT ON VACATION JULY 18, 2016 IN OUR NEW VEHICLE. AT THE TIME OF THE FIRE THIS CAR WAS JUST 32 DAYS OLD. WE PULLED INTO A LOVE'S TRUCK STOP TO REFUEL THE CAR. THE ENGINE WAS TURNED OFF AND I HAD BEGUN REFUELING THE CAR. SMOKE WAS COMING OUT OF THE HOOD. UPON OPENING THE HOOD THERE WAS FIRE UNDERNEATH THE ENGINE COMING UP BOTH SIDES. USING WATER AND A FIRE EXTINGUISHER WE WERE ABLE TO PUT THE FIRE OUT. WE HAD THE CAR TOWED TO THE NEAREST JEEP DEALER. CHRYSLER IS TAKING NO RESPONSIBILITY EVEN THOUGH THERE ARE NUMEROUS CASES SITED WITH ENGINE FIRES ON JEEP VEHICLES. THEY HAVE REFUSED A DIRECTIVE FROM NHTSB TO ISSUE A RECALL FOR THIS PROBLEM. WITH OTHER PEOPLE ALSO REFUELING CARS RIGHT NEXT TO US, THIS COULD HAVE BEEN A MAJOR CATASTROPHIC EVENT. CHRYSLER, JEEP, MY FAMILY AND ALL THOSE AT THE LOVE'S TRUCK STOP WERE VERY LUCKY THAT DAY, AUGUST 2ND, 2016.

Mileage: 1,850

BUY A NEW JEPPCHEROKEE IN SILVER SPRING DARCARS MD. WHEN I WAS DRIVING DOWN A SMALL HILL, SUDDENLY A NOISE AND THE CAR STOPPED, CALL ASSISTANT ROAD AND SENT A TOW TRUCK TO TAKE THE CAR TO CRISWELL JEEP SERVICE, THE TECHNICAL S CRISWELL JEEP SERVICE THEY DIAGNOSED TRANSMISSION, INCLUDING THE REEMPLASARIAN FOR A NEW ONE. ALL THIS HAPEND ON JULY 31, 2016 AND TODAY SEPTEMBER 9 2016 THEY STILL HAVE NOT BEEN ABLE TO FIX THE CAR THE CHYSLER ALREADY HAVE MY CASE

Mileage: 1,358

CENTER CONSOLE IN THIS 2016 JEEP CHEROKEE LATITUDE AWD HAS DESIGN FLAWS AS EVERY TIME CAR HITS A BUMP THE CONSOLE OPENS CAUSING A DISTRACTION -- DEALERSHIP HAS REPLACED THE LATCH THAT DID NOT WORK AND THEN THEY REPLACED THE WHOLE CONSOLE AND AS TO DATE THE CONSOLE STILL OPENS.

Mileage: 9,000

I PURCHASED A 2016 JEEP CHEROKEE WITH AN ACTIVE DRIVE II TRANSFER CASE FOR THE SOLE PURPOSE OF FLAT TOWING IT BEHIND AN RV. ALL PRINTED AND ON-LINE BROCHURES CLEARLY STATED THAT THE VEHICLE COULD BE FLAT TOWED. I PAID A LOT OF MONEY FOR THE UPGRADED DRIVETRAIN AND WAITED 8 WEEKS FOR DELIVERY ONLY TO BE ADVISED A FEW MONTHS LATER BY FCA THAT THE VEHICLE IS NO LONGER TOWABLE AS PURCHASED. IF THE CUSTOMER DESIRES TO TOW THE VEHICLE THEN THE CUSTOMER CAN PURCHASE A NEWLY RELEASED WIRING KIT AND PAY A DEALER TO INSTALL IT. ADDITIONALLY, THE CUSTOMER SHOULD UPGRADE THEIR RV TOW PACKAGE TO INCLUDE A MEANS FOR CHARGING THE CHEROKEE'S BATTERY WHILE BEING TOWED. CHRYSLER SAYS THAT THEY DEEM THIS REQUIRED WIRING KIT AS A 'CUSTOMER SATISFACTION' ACTION AND THAT THEREFORE, THE CUSTOMER HAS TO PAY FOR IT. HOW IS IT POSSIBLE THAT CHRYSLER / FCA CAN GET AWAY WITH SELLING A VEHICLE AS 'TOWABLE' AND THEN SUBSEQUENTLY REQUIRE THE CUSTOMER TO PAY HUNDREDS OF DOLLARS TO FIX THEIR MISTAKE? IF THE CUSTOMER CHOOSES TO NOT ADD THIS FIX THEN IT IS RECOMMENDED THAT THEY DO NO FLAT TOW. THE CONSEQUENCE OF FLAT TOWING WITHOUT THIS FIX IS A POSSIBLE SEVERE WOBBLE WHICH CAN DAMAGE THE VEHICLE AND RV. IT COULD ALSO CAUSE AN ACCIDENT IF THE SITUATION GETS OUT OF CONTROL. THE RECALL CENTER SENT OUT A NOTIFICATION OF THE ISSUE TO CUSTOMERS, BUT THEY ARE NOT CONSIDERING THIS A RECALL ISSUE. INSTEAD, THEY ARE ADVISING CUSTOMERS THAT THERE IS AN ISSUE AND TO DEAL WITH IT ON THEIR OWN.