2017 JEEP CHEROKEE Electrical System Problems

Parking brake on the jeep automatically engaged while driving. Had vehicle towed to dealership where a new parking brake switch was installed and programed and told it was ready to go. Picked it up and it did the same thing again and turned on the auto start stop light. Took it back to the dealership and they said water had gotten into the back area and corroded the parking brake module and the connector. They wanted to charge me $2500 to fix. I took the vehicle home and parked it and started doing research. This is a known problem that could affect 1.2 million vehicles. My jeep only has 73,500 miles on it and is regularly serviced. It's driven roughly 4 miles a day. This is a safety issue so why isn't there a recall on it. It is a defect in design not a consumer made issue.

A SERVICE SHIFTER message appeared out of nowhere, and now all the lights turn on regardless of which gear I'm in. After a quick internet search, it appears MANY people have experienced this exact same issue with various Jeep models. It seems this is an issue the company should take responsibility for and fix with a recall. The parts to replace this faulty design are expensive, and a repair shop cost would be exorbitant.

Service Shifter is displayed every now and then.

Service Shifter warning light comes on when driving. When put in park and key is turned off will reset but periodically will reoccur. First occurred around 20,000 miles but is becoming more frequent now.

Constantly Randomly Getting (Service Shifter) Notification and all the lights on the shifter light up on the shifter ... It Resets when i put it in Park and Stop Engine - When i ask the Jeep Dealer about it they say it must be doing it when i bring it in before the can trouble shoot the problem.... they say they cant check the computer code list and see when its happened and why ..... I believe this is a safety problem that should be a Recall and Fixed - Before it Ends up causing an Accident and Death ! And may have already cause Accidents and Deaths !

I have had this vehicle since 2017. Over the years the shifter lights have flashed but I turn off the car and it’s fine. I believe there are electrical issues with these models. Yesterday my car randomly shut off. It could have been due to the heat but it was very dangerous. My brights have gone out and it could be because of an electrical issue. I’ve had to change my thermostat twice. I will be looking into trading this car out soon. It could be dangerous as I travel often.

I drive a 2017 Jeep Cherokee and have experienced repeated instances of power loss while driving. The vehicle will suddenly jerk, hesitate, or feel like its struggling to maintain momentum, especially at lower speeds or when turning. On one occasion, it felt like the transmission slipped and I briefly lost acceleration, which was very alarming and could have caused a crash if I been merging or crossing traffic. I've also had the "Service 4WD" warning light appear intermittently. I took the vehicle to both a jeep dealership and an independent shop for diagnostics, but neither was able to find an active trouble code. However, the symptoms have continued and are getting worse. After reading about the recent recall (NHTSA Campaign 25V011) involving the Power Transfer Unit (PTU) in 2017-2019 Jeep Cherokees, I believe this may be an issue I am experiencing. At this time, Jeep has not released a fix, and I'm concerned that the vehicle is unsafe to drive until the PTU can be inspected and repaired. This seems to be a known and widespread issue that puts drivers at risk, and I'm hoping this report helps move the investigation forward.

I BOUGHT MY CAR IN 2020, IN THAT SAME YEAR I TOOK THE CAR TO THE DEALER BECAUSE "SERVICE SHIFTER" LIGHT KEPT COMING UP. IT WOULD COME UP IN MOMENTS WHERE I WOULD BRAKE OR GAS AND THE CAR SKIPPED BEFORE COMPLETING THE TASK. I ENDED SPENDING $600 FOR THE 'REPAIRMENTS" FOR IT TO NOT GET FIXED. I TOOK IT BACK AGAIN TO GET IT CHECKED OUT AND THE DEALER SAID IT WAS FINE. ITS 2025 NOW AND IM STILL HAVING ISSUES WITH IT AND IT ONLY GOT WORSE. ITS MORE OF A ROUGHER SKIP WHILE BRAKING AND GASING, IT ALSO DOES IT UNEXPECTEDLY AND I GET WORRY THAT IT MIGHT CAUSED A CRASHED AT SOME POINT. IT HAS ALSO AFFECTED THE INITAL ACCELERATION OF THE CAR BECAUSE I HAVE TO PUSH THE GAS ALL THE WAY FOR IT TO GAIN MOMENTUM

I SUBMITTED A COMPLAINT ABOUT THE SERVICE SHIFTER THAT I BEEN HAVING SINCE 2020 RIGHT AFTER I FINANCE THE CAR WITH DEALERSHIP. THE PROBLEM CONTINUED AND IT HASNT BEEN RESOLVED EVEN AFTER TAKING IT BACK FOR REPAIRING. RECENTLY ON 6/24/2025 MY CAR STOPPED ON THE EXPRESSWAY, THE SERVICE SHIFTER CAME ON AND ALSO ELECTRICAL THROTTLE SERVICE CONTROL. MY CAR STARTED TREMBLING AND IT WOULD TURN ON BUT I COULDNT DRIVE IT. THE EXPRESSWAY ROAD ASSISTANCE WAS ABLE TO PUSH ME OUT THE EXPRESSWAY AND IN THE PROCESS MY CAR STARTED TO RUN BUT SHAKY STILL AND I WAS ABLE TO GET IT BACK HOME.

Service shifter alert

When the car is in park, all of my shifter lights turn red and I receive a Service Shifter warning. It does not happen all of the time but over the past day, it has happened when the car is in park.

The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery had drained quickly and failed to retain a charge. The vehicle failed to start. The vehicle was jump-started. The engine oil and check engine warning lights were illuminated. Additionally, the vehicle jolted while driving and while coming to a stop. The contact stated that the Start/Stop system was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Mileage: 40,000

Over the past several months, I’ve experienced intermittent issues with the electronic parking brake on my 2017 Jeep Cherokee. On several occasions, the parking brake activated unexpectedly while I was driving, creating safety concerns and inconsistent vehicle behavior. As of two days ago, the issue became significantly worse. The electronic parking brake activated again while the vehicle was stationary and has since failed to disengage, rendering the vehicle undrivable. I had the vehicle examined by a certified mechanic, who performed a diagnostic test. The results indicated a water intrusion issue that has caused damage to the electronic parking brake module. The mechanic explained that moisture had likely entered the module area, leading to electrical malfunction and failure of the system to release the brake. This is now a critical mechanical and safety concern that requires immediate repair and resolution.

I purchased a 2017 certified pre-owned Jeep Cherokee from a Jeep dealership in March 2020. Starting in late 2022/early 2023, while driving, everything electrical would shut off and stop functioning without warning (dashboard, radio, air or heat if on, lights near gear shift, could not use hazard lights, turning signal, or power windows), and shortly after the engine would die, leaving me stalled in the middle of the street. I would then have to put the car in park, turn the car off and turn it back on. I took it to 2 Jeep dealerships in Michigan where I was living at the time and they refused to look further than scanning the car to determine if any codes appeared and found no codes. This started happening more frequently in summer 2023 and I took it to a dealership in Indiana; no hard codes came up again and they were unable to replicate the issue. They found some worn wiring with the radio and replaced the radio, hoping it would resolve the issue (invoice attached). This issue started occurring again [XXX] more frequently than before (4 times in a 15-minute window) - this time I was on the highway and had no way to signal the cars behind as I could not use the turning signal or hazard lights and the electrical and engine cut off simultaneously without warning, almost causing a serious accident. The car has been at the dealership for 2 weeks now, and they are unable to replicate the issue; therefore, unable to provide a diagnosis. There was a safety recall for 2017-2018 Jeep Cherokees for the PTU (documentation attached), but my VIN doesn't fall within that recall. Therefore, I am filing a safety report to initiate an investigation for this issue, as this is a significant safety risk and has the potential to cause a fatal accident for myself as a driver and others on the road. This is happening quite often with the Jeeps ranging from 2014-2021 per Jeep forums (documentation attached), and no one has found a solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, multiple warning alerts appeared on my dashboard, including “Service Airbag,” “Service Four Wheel Drive,” “Service Shifter,” “Service ABS,” “Traction Control Off,” and “Check Engine Light.” Shortly after, the vehicle lost power and became immobile, preventing me from moving it to the side of the road. The parking brake engaged automatically and could not be disengaged. Additionally, the windshield wipers activated without being turned on. These issues rendered the car unsafe and unmovable. I called a tow truck, but the vehicle was towed before it arrived, leading to further costs and complications. The malfunctioning systems pose significant safety risks, including the failure of critical components like the airbag and ABS. The loss of power and inability to move the vehicle caused a hazardous situation, and I was unable to take preventive action. I request an investigation into whether this issue should be considered a recall. The situation raises serious concerns about the safety and reliability of the vehicle’s components.

Issue: Persistent “Service Shifter” Warning on 2017 Jeep Cherokee I own a 2017 Jeep Cherokee, and the “Service Shifter” warning continues to appear even after replacing both the wiring harness and bezel. Despite these repairs, the issue persists, creating safety concerns and frustration. This appears to be a recurring problem for many Jeep owners, yet no permanent fix has been provided. I am seeking further assistance or a long-term solution to resolve this issue. Jeep should address this defect to ensure customer safety and satisfaction.

Every so often when putting vehicle in park while running or at start up I get a dash message “service shifter” and all the gear lights light up and I’m unable to shift out of park. The dealership mechanic has now looked at it three times replacing the shifting bezel, wiring harness, and shift box. The issues still happens almost daily.

There are 3 things: sometimes when I go to start my jeep, it will start and cut off. Secondly: my rear back up camera keeps going in and out. I’ve had it replaced and it still goes out. Especially if it rains. Lastly, my “service shifter” light pops up randomly while I am driving and all of the lights on the gear shift will light up. It will not let me upload my videos of the screen

SERVICE SHIFTER WARNING LIGHT

The contact owns a 2017 Jeep Cherokee. The contact stated while stopped at a stop sign or at a traffic light, the vehicle stalled. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the main electrical fuse needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the main electrical fuse needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again and it was determined that the main electrical fuse needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I was driving my vehicle and it lost power going down the highway about 65 mph maybe 70. The power shut off on my vehicle and then it came back on but it was very dim and it say that way for till I got out of it and it was very scary my My cruise control keeps shutting off okay I'm having major problems with my transmission it slips a lot I need to know what to do about that.

My car shuts off when I go over little bumps and light comes on saying press break and shift into park. Then it doesnt start right away but eventually starts again. Also when I go over little bumps my interior lights turn on.

I financed a brand new 2017 Jeep Cherokee Trailhawk from a local dealership in July of 2017 that I now own due to a recent payoff in November of 2024. However, for the past 3 years, I’ve been getting a ‘Service Shifter’ message appearing with all P-R-N-D gear shift lights illuminated.

My dashboard , screen caught fire from the wiring

The contact owns a 2017 Jeep Cherokee. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact stated that there was no warning light illuminated. The contact stated that the instrument cluster was black, and the vehicle also lost power steering functionality. The contact stated that the vehicle resumed full power function and that the instrument cluster and power steering assist returned several seconds later. The contact stated that the failure reoccurred later, and that prior to the second failure the front passenger’s side window had lowered independently. The contact stated that the vehicle returned to normal operation independently. The vehicle was taken to an independent mechanic. The mechanic reset several functions and advised the contact to take the vehicle to a dealer for additional assistance. The vehicle was not repaired. The contact stated that she had not yet taken the vehicle to a dealer. The contact stated that the instrument cluster had started to flicker intermittently, as if the vehicle would lose power. The manufacturer was not informed of the failure. The failure mileage was approximately 210,000.

Mileage: 210,000

Service shifter code being thrown, with check engine light. Code is showing the tcm malfunctioning and an impossible driver shift request. Has been happening for over a year and now a check engine light has illuminated. Dealer won’t fix due to it not being a recall

Have a problem with my call losing all power in my jeep while sitting at an intersection waiting for the light to change. Almost got rear-ended cause my car just suddenly lost power. Power finally came back in 20 or 30 seconds but I had people honking horns and I'm was frazzled. Now I have this Service Shifter error on my dashboard and the PNDR lights all are on and red..Came on Jeep automakers. Do better!!

On the speedometer screen a message “service shifter” popped up on my 2017 Jeep Cherokee Latitude. Upon further research, this is an ongoing issue with thousands of jeep owners.

For about two years we have been getting a "Service Shifter" display code on the dash, red lights on all the gear indicators by the shift knob, and the service chime sound when the code comes on. At first the issue happened occasionally, and now it is on almost constantly. We have no dashboard visibility when the code is displayed and are concerned that the problem is worsening. We will be bringing it to a local Jeep dealership to run diagnostics, but are dubious of what can be done to actually fix the issue after following many Jeep forums online. So we are raising our concerns here. The FCA Service Bulletin seems to correctly identify the problem: Number: 08-103-18 Group: 08 - Electrical Date: 08/09/2018 Subject: Service Shifter Message We have observed that this is a common problem with Jeep products, especially with 2017 Jeep Cherokees. It should likely result in a recall.

Our 2017 Jeep Cherokee had the service 4WD light come on Tuesday. Our mileage is 60,800. We took it to our local mechanic, who ran a diagnostic. The code C14A7-97 came up as active on our vehicle. Our mechanic said there was a recall for this issue for our model year. We found "Safety Recall W47/NHTSA 20V-343 PTU Input Spline". Since our Jeep had the exact issue that the recall covers and falls within the 2014-2017 manufacture years, we made an appointment with a local Chrysler dealership. We took it in today for them to look at it. They confirmed that the code active on our vehicle is C14A7-97 and that our 4wd system is not working and that if we are in a situation that we need 4wd we will be at risk. They then told us that our VIN is not listed on the recall and our bill would be $3,200. I pressed that it makes no sense that we are having the exact issue in the recall, that we have a Jeep Cherokee as listed in the recall, that our model year is between 2014-2017 as in the recall, and that our mileage is exactly around the mileage listed in the recall that this problem surfaces("on about 67,240"); but it isn't listed in the recall. How can we be having the exact issue reported and not be covered in the recall? We feel they are taking some loophole and risking the safety of their customers, specifically our safety.

The Electronic Parking Brake turned on after putting vehicle in PARK. Could this brake have been applied while driving? If so, there could have been multiple fatalities or serious injuries. I did find some text on how there was a lawsuit going on about this.

Message "service shifter" pops up on the instrument panel, and a series of red alert lights appear next to every gear on the automatic transmission shifter lever. The dealer is unable to fix the problem! They replace the wiring harness, they replace the shifters themselves, they reset the computers ? And the problem always returns!

1. Consumer is a Permanent and Total Disabled Vet (Unemployable) and this vehicle is the only vehicle Consumer has. 2. I have a 2017 Jeep Cherokee Trailhawk KL (XXX) I have owned since day one with 56k miles. 3. At all times I did not receive any recall notices for correct known safety issues. 5. I have OBD-II tools of vLinker (use everyday for LiveData), BlueDriver and TogDog. 6. For almost as long as I have had the Jeep I have experienced the following. When I say the following I mean, at all times: a. Any type of road- surface- weather- time of day- city, highway and interstate driving- speed to include deaccelerating, at stop sign/light- 1-3 x’s a day, weekly- it doesn’t matter when or where b. The PTU was replaced in 2018 according to service report, service stating they couldn’t replicate issue although they had videos, etc a total of 4-x’s c. But, I keep experiencing the following: d. Loss of acceleration, push on gas pedal nothing happens, sometimes can let off for a bit and then accelerates, revs to 6-7k up/down using/not cruise, cruise doesn’t turn off, pulling trailer and not- lose brakes when stopped rolls back, parking brake message, traction control message, service engine message, loud engine noises from in front of driver, rear back and under center console- lose of rear wheel traction, loss of park- shifting to park grinding noises, 7. Below is a Google Shared Link for anyone that includes videos as it happens, OBD-II scans in .cvs and .brc files along with screenshots of the codes. [XXX] 8. Upon researching these issues I have found 1000s of complaints online regarding the same issues I experience. Including Jeep Compass- Renegade- Wrangler- Grand Cherokee. 9. Upon further research it seems this Consumer is the only one with video during the event and data of said event. 10. I am still retrieving older vids. 11. Vids and documents to large to attach. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’m not the only one with the same issues. I know a lady who has the same problem with her vehicle and has been quoted thousands of dollars to fix it. Cylinders and engine housing.. anti freeze leak.. and then expect us to pay expensive car payments.

Vehicle is putting up a code for “service shifter” while driving, which turns off when the car is turned off. Code does not read for dealerships to fix issue. it is reoccurring and we are concerned as we have seen a 2017 jeep Cherokee wreck out after throwing this code and “locking up the engine”. We are secondhand owners of this jeep and believe the previous owner sold this car because of said issue because it came up within a month of us purchasing the car.

2017 Jeep Cherokee shows "Service Shifter" in dashboard and all lights light up on shifter. This problem first happened in 2020 with 33,101 miles when the car was under warranty. The dealer "fixed" the problem and it went away. Now at 79,000 the exact same problem is back again. There was a lot of research on the issue done 4 years ago and most of the information came from [XXX] where everybody has the same problem. Obviously, whatever fix my previous dealer did is not the solution that Jeep recommended, if they recommended anything at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"Service Shifter" appeared on the dash and the lights "P", "R", "N", "D", and the one between "-" and "+" were all lit up, as if the electronics did not know which gear the car was in. Car would then not go above 50 mph while on the interstate and shifting was slow and jerky. When you're unable to control elements of your driving, you are unable to ensure a safe experience. This shifter issue is directly correlated. The problem is widespread in online forums and seems to be predictable with this model and line of cars. The car is available for inspection upon request. It's common for this to be an issue with cars less than 50000 miles which is a clear sign that this is a manufacturer's fault that needs to be corrected.

The shifter turns all red lights and service shifter appears in the warnings. There was a recall for this on certain vin #s for the same make and model but Chrysler refuses to acknowledge the wider problem effecting others. They advise you to pay out of pocket and I can’t afford that. This is clearly an issue that is wide spread and the danger is unknown what can happen but I don’t feel safe driving my [XXX] in a vehicle with all these warning lights. The issue started apparently 2 years ago but hadn’t been addressed by my wife because she was out of work and not driving it much. We need both our vehicles safe and Chrysler needs to fix the issues that their manufacturers caused. There are so many articles and complaints about this same issue and Chrysler refusing to fix it. Please help us ensure the safety of our family until we can afford another car. Our mechanic was able to replicate the issue and now it’s just constantly on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service shifter light displays randomly with PRND all light up. Goes away if you turn the car off remove key and restart. Have taken it to a technician in the past, they said they couldn't tell us anything.

Car keeps saying service shifter. The lights on the dash are now flickering on and off. The car hesitates to which gears and take off.

This past year my 2017 Jeep Cherokee has started to randomly turn on the Service Shifter light and at the same time all the shifter lights turn red. The transmission starts acting differently as well when it comes on. If I pull over and shut the car off and then turn it back on it will be normal again. I cannot bring this into the dealership as my warranty is no longer available and I will not pay loads of money for them to tell me nothing.

Indicated service shifter changed , yet still never used only had 65k . Change the shifter and still shows on my screen .

When driving my vehicle going 30 miles per hour the car stopped by itself and gave error message “ Shift to park or neutral Press brake or select gear” . I have to put my car in park and try and restart the vehicle. This has happened 4 times with in the last week.

On [XXX] my 2017 Jeep Cherokee Latitude experienced full power failure while driving, resulting in an uncontrolled stopped with lack of power brakes, steering or other electrical assistance while in middle of road with traffic traveling 20 mph just avoiding impact with car in front of me. Had I been on highway or traveling faster I may have encountered a deadly impact to rock walls on road or surrounding traffic or oncoming traffic. There is a recall listed [XXX] Campaign number [XXX]. I have made a complaint to JEEP 800-853-1403 who noted my vin with case number [XXX]. My jeep vin is not included in recall notice but clearly should be and covered for repair under [XXX] . My Jeep regained power 5 min later and I drove it knowing unsafe to repair shop where it sits. My Vin should be added to the already listed appx 67k jeeps 2014-2017 year. I also have MOPAR extended warranty. I will not drive my jeep for obvious reasons until the repair is made. This is a potential deadly issue that needs to be extended to the currant recall listing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Today while driving, my vehicle’s power steering went out causing me to pull over to the side of the road. My car was running, but I was unable to move it. When I put it in drive, the lights on the shifter would flash, but the car would not change gears. The problem appears to be electrical as the battery is brand new, and the engine was running.

The electronic parking brake in my 2017 Jeep Cherokee became stuck in the engaged position. The car would not move backward or forward. This happened when the car was parked on a neighborhood street. Had to have the car towed to the dealer, where the problem was diagnosed as failure of the parking brake module due to a water leak from the sunroof drain. Repair bill was over $1300. Luckily, the brake became stuck while the car was parked. Had the car been in motion, safety would definitely have been an issue.

I parked my car and went into the store came back out tried to start my car and the message Service Transmission Restart in Park With Vehicle at Zero Speed appeared on the dashboard and my car wouldn’t start

My 2017 jeep Cherokee sport vin# [XXX] suddenly stop working when I was driving since then it been 1 month I have asked several mechanics what was the issue and I was told it was the alternator it got fixed new battery was bought and it still did not turned on again I was addressed by a friend about these cars having recalls I checked and yes it has recalls please help me I’m a low income mother no other way to get to point a to point b and I live 1 hour 20 minutes away from [XXX] we’re the car stopped working INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Saying Service Shifter. All light by PRND come on red. Have seen a lot of reports saying same thing for 2014-2018 Jeep Cherokees. Has been looked at by mechanic. Has been coming on once every week for 3 months now.

Service 4wd light turned on .. car stalled on road and almost could not pull out of the way of traffic . PTU unit ? Replacement… Jeep 2 weeks off of warranty extension… Jeep needs to recall ALL 2017 Cherokee models

I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side .y mirror wouldn't call 911 I have photos

At 57,537 miles, the heads-up speedometer and all other displays were disabled with an error message to "Service Shifter". At the same time, each PRNDL indicator light on the shifter panel lit up RED. Very disconcerting! I cycled the engine and that restored normal operation, but I could find no information on this error in the JEEP manual. On line, however, I found many people concerned about this same error with different potential causes/fixes.

The car randomly activated the Electronic Parking Break and it will not disengage. I have disconnected the Battery hoping to reset the module but that did not work. This car will also randomly refuse to start or shut down. Only resetting the ECM/PCM will clear the error and get the car moving again. This is a safety concern because the Ebrake may engage while moving at high speeds. There is a warning light indicating that Ebrake needs service. There is also an unknown leak coming in from the roof and running towards the back lift gate. Water will pool in the storage section to the left and right of rear lift gate.

There was already a recall on the make and model of my car, Jeep Cherokee Latitude; however, when I search by VIN it shows zero unrepaired recalls. So if the problem is fixed (no one even attempted to fix my car), why does my car still shut off in the middle of driving? When it shuts off I can’t turn the wheel, Can’t put it in park, and the gas and brakes/ABS don’t work. This has happened many times with my daughter, currently 4yo, in the car; why do I have to risk my life every single time we need to go somewhere? Every single dealership and mechanic I’ve brought it to says there is nothing wrong with the car, yet it continues to shut off while driving… I did crash the first time it happened, but it was in a snow storm and possibly unrelated? No injuries or damage.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle shut off without warning. The vehicle was taken to a dealer and the contact was informed that the vehicle was consuming an excessive amount of engine oil and the engine was replaced. The contact stated that several years later while driving 35 MPH, the vehicle shut off without warning. The contact stated that the failure occurred for a second time soon after restarting the vehicle. The contact drove back to the dealer and the vehicle remained at the dealer for approximately 2 months. Once the vehicle was returned to the contact, the vehicle shut off again; the vehicle was towed back to the dealer. The dealer replaced the power software module and returned that vehicle back to the contact. Soon after retrieving the vehicle, the instrument panel went blank, and the vehicle shut off again without warning. The vehicle was taken to an independent mechanic and then back to the dealer; however, neither the independent mechanic nor the dealer could determine the cause of the failure. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 26,000.

Mileage: 26,000

Service shifter notification/warning comes on randomly. When this warning is on, all of the lights on the gear shift light up (p,r,n,d). The engine feels like it is slipping, and the vehicle will drive slowly & is very loud. The gas pedal can be pressed completely to the floor and the car will not accelerate fast enough. The airbag and parking braking notification flash as well. Check engine light comes too.

As I was driving all the lights on my [XXX] gear lit up. On my dashboard, it said service shifter. Well, I continued driving. My truck started to slow down a D kept flashing on my dashboard. I had to pull over to the side as the truck was coming to a complete stop. I turned off the ignition waited a few minutes. Turn my truck back on and I was back on the road. I’ve heard lots of complaints in regards to the shifter, but there’s no recall for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After the weekend rain, I went to start the 2017 Jeep Cherokee it did not start. I had the battery car jumped and it started up when driving it the steering wheel locked up. The dashboard started to display antilock brake assist off system, power steering assist off system, service transmission restart in Park with vehicle 0 speed, and so many red lights started flashing afterwards. I was in the car with my children a car that was coming behind me had to swerve around me as my car instantly stopped. This could’ve been a horrific or fatal car accident. I just hit my car check to renew my plates the emissions pass and everything safety was good. With this current situation, I would now have to get my car back to the dealership for further inspection, and will be without a car.

Service shifter light is turning on the car at 20-60 mph and more. Car warning continues to appear over multiple periods of times and not able to see speed and determine if car is driving properly!

In the middle of turning into a busy intersection, service shifter light came on and car is shutting off without warning. Shifter lights flash and car dashboard states to put car into gear in order to drive. Took several minutes for car to restart in order to get out of the busy intersection. Huge safety issue could cause a collision while driving for car to shut off without warning. Numerous reports of this on the NHTSA, forums and discussions with no resolution from the manufacturer.

Transmission shifting erratically/service shifter warning displays. Vehicle will lose power at inopportune times due to failure to shift, which could cause a collision, or an accident if on a busy road. Also vehicle will have unwanted acceleration when attempting to come to a stop. This can be dangerous as it may push the vehicle into an intersection after you have attempted to stop. There are various complaints of this issue on various websites and media forums yet no mention of the manufacturer making any attempts to resolve. I have also found the service shifter issue to disable the engine and not allow the vehicle to start which can leave someone stranded.

Indicator lights are shown on dash include gas cap, seat belt and engine. All gear lights display red when driving and states to service shifter. Dash displays service engine soon. Service air bag system. Seat belt will constantly ding even though it is buckled and will not stop dinging. Replaced gas cap, but indicator light continues to display on dash. Strongly believe there are electrical issues causing theses defects. Took to local dealership and they performed an update, but the indicator lights started to display again the following day, along with the constant dinging from the vehicle not being able to sensor the seat belt being buckled. This has been happening for over a year now and no one seems to be acknowledging there is an extreme safety concern with this vehicle. Strongly believe it is due to the fact of being at fault and not wanting to correct the defects without compensation. Plus there is an abnormal sound when accelerating since these issues began and are continuous. If you’re an attorney reading this, please find me through my vin #. I’m tired of dealing with these issues and willing to take legal action to resolve these issues. Will never buy a Jeep again. Thanks.

Shifter lighting up all gears and parking brake initializing while driving. Happened more than 3 times already, two other times happened while at stop sign/light

Shifter alarm and need to stop the car to reset. Terrible on the highway engine will shut down. Temperature overheating stopped car working.

Service shifter light comes on and off randomly while driving. Won't allow my vehicle to restart after shutting off without getting a jump to start it. Had the shifter replaced on 3/31/22 at 64,000 miles and now again it's happening at 89,000 miles on 9/29/2023.

The Service Shifter light came on and keeps coming on sporadically. I was dismayed to learn that there are numerous complaints regarding the Service Shifter light on the 2017 Jeep Cherokee. Has this ever been formally addressed.

The contact owns a 2017 Jeep Cherokee. The contact stated while driving 50 MPH, the vehicle stalled and lost motive power. The contact stated that the vehicle then started to reverse independently. The contact stated that the transmission also failed to shift properly. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

Shifter Service message appears on dash while operating vehichle. All lights for transmission position are lit up at the same time. This occurred during "normal" operation of vehicle.

I did have an incident in July of 2022, my car would not get out of park. I was in a drive through and put my car in park. When I went to put my car in drive. The vehicle completely shut off and began to roll backwards. The next set of issues, I first noticed the issues in the beginning of 2023. The service 4wd light is on and the parking brake will not engage. The 4wd itself works just fine, each terrain mode will engage. So Ilderton Dodge Chrysler Jeep Ram (High Point, NC), looked at my vehicle and said the PTU was bad and needs to be replaced. This passed weekend, I was driving entering a highway via acceleration lane and my car had trouble switching speed limits. Which leads me to believe the necessary power was not able to perform. This is detrimental to the safety of myself and others. Should my car's brakes fail or car lose power; it could seriously injure myself, innocent people in the vicinity of my car, or mechanics working on my car, etc. I work at a Pediatric office and would hate for the brakes to fail at work. Chrysler has already recalled 96,000 Jeep Cherokees for the exact same issue. Due to this, the PTU is back ordered and cannot be located anywhere in the US.

Parking brake engage itself upon starting car and was still engaged while backing out of garage. Service parking brake and service start/stop warning lights are now on. Investigation for repair found excessive drain on battery for age of the battery (14 months).

Service shifter message has been appearing and at times, all lights on PRND lighting up. The vehicle transmission may still engage or may not. Recent occurrence on 07/13/2013, vehicle took 20 minutes before transmission engaged. Fortunately, I was parked at work, going home. If this occurred on the road, has potential of wreck happening. Jeep dealership leaning towards voltage error, cleaned battery terminals, test drove, could not replicate error. Did not drive until 07/17/2023, service shifter message came back without all PRND lights coming on.

Service shifter light keeps going on after having shifter replaced 1 year ago

Service shifter light illuminates several times per month but disappears when engine is off. Battery randomly drains all power and needs to be jump started when temperature outside is warmer than 76 degrees

Water is leaking into vehicle when it rains. Floor boards are soaked after it rains. Water is coming into contact with electrical somewhere. Causing loss of power, and lights to flicker. Took to dealership a couple times, they couldn't find the leak. They said they found it but didn't. After a couple attempts to fix the issue. The dealership refunded my money and said they couldn't help.

Upon starting the vehicle, the service shifter message came on the dashboard screen and all the lights on the shifter illuminated red. If I drive with it on, it stays on. When I turn off the Jeep and turn it back on, the message and lights go off. However, this message has appeared about once a month for the last few months. It is unknown if my safety has been at risk. I've called two different dealers and got widely different answers about what the problem could be, as well as very different cost estimates to fix it. But, no one really knows what the fix is. I've investigated this problem online and have found 100s if not 1000s of complaints about the same problem with no clear solution. Why is there no recall for this yet. It's been going on for years.

My service shifter light stays on almost all the time. The gears PRND are all red lights.

At random times, the vehicle will notify of a "Service Shifter" message that pops up on screen. The lights that indicate which gear the car is in all light up-park, neutral, drive, etc. Every light turns on and the notification shows up on the screen where speedometer is located. This is concerning-it has happened multiple times, if I turn the car off and back on, the notification goes away. However, it always comes back a few hundred miles later. I drive a 2017 Jeep Cherokee, and bought it in 2019 with only 16,000 miles on it. The notification first came up when I hit 20,000 miles and has persisted ever since periodically. If you search "Jeep Cherokee service shifter" you can find NUMEROUS forums where people have reported the same issues. It is clearly an issue that needs to be looked into further. I have already filed a safety problem before, and nothing was done about it. I recommend looking into this issue further, and googling the issue as well-there are far too many people reporting the same problem and there has been no recall to be issued.

The contact owns a 2017 Jeep Cherokee. The contact stated that while driving, the vehicle was drifting. While driving approximately 20 MPH, the vehicle jumped. The service shifter warning light was illuminated and was flashing on and off. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was taken to the local dealer where it was diagnosed that the thermostat, service shifter and assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 76,000.

Mileage: 76,000

Service shifter warning comes on multiple times while driving

2017 Jeep Cherokee Latitude 3.2L, V6 Service Bulletin Number: 08-054-18 REV. A Dated September 13, 2018 Group-08 Electrical Code tester detected a failure of the service shifter. A warning light would come on with service shifter error. The failure could cause vehicle to stop and not restart, or it could restart after setting for a while. We had purchased an extended warranty, but our dealership it would not cover the service shifter failure under the warranty. We then took the vehicle to a repair shop, and they said both the shifter harness and bezel needed to be replaced. The mechanic said the part number had been changed for the bezel unit, indicating the part design had been changed from the original. Apparently, Chrysler was aware of the problem, but refused to do a recall. In researching our problem, it seems to be an ongoing problem. Thank goodness we had the problem fixed within a couple of weeks. We could have experienced possible harm if the shifter failed and stalled in traffic or on a busy road. We think a class action claim should be brought against Chrysler for not implementing a recall. We should be reimbursed for our repair by Chrysler. The mechanic removed the defective part and we did not save it. He could provide details if requested. Repair cost $277.31.

The automatic transmission shifter transmits a warning to the instrument panel display with the words SERVICE SHIFTER. All of the red shifter console lights light up at once. The vehicle will not engage the PARK safety brake at times after parking the vehicle when the warning is illuminated. While operating the vehicle no other instrument readings are available (speed, mileage, etc). The vehicle has not yet been inspected by a dealer or mechanic and is a continuing problem. This issue first appeared one month ago and there was no other indication of a problem prior to the first occurrence.

Issue: Burning smell in vehicle. Diagnosis: driver side visor wiring burned, potential fire hazard. Notes: We noticed a burning plastic smell several times in vehicle cabin. I searched around but couldn’t locate the smell. After the third time, the Homelink garage door opener located in the driver’s side sun visor stopped working. Also noted that the vanity mirror lights were not working either. This wiring is not on a fuse. I check the wiring to the visor with a voltmeter and noted 12 bolts to the visor. I removed the passenger visor and plugged it into the driver side. The vanity mirror lights had power and worked. Plugging the driver side visor into the passenger side showed it to not work. Therefore, the issue is the wiring burned inside the visor, breaking the connection. The visor is stitched all around and not easily accessible without cutting and thereby ruining the fabric and appearance of the visor. So wiring is not easily accessible without having to install a new liner.

Every time it rains, water leaks into the rear of the vehicle through the ceiling and cracks on the side. As a result, water is soaking through the ceiling, rear speakers and trunk. This is causing mold and deterioration of all parts below the spare tire and is a safety issue.

When driving my jeep the dashboard will randomly give me a warning to service my shifter and all of the lights on shifter will go red. I have to turn my jeep off and back on for the lights to go back to normal. I have had to replace the power transfer unit due to the 4 wheel drive not working anymore. I took my car into the dealership to the PCM W84 Recall and two weeks later my transmission fluid exploded and the engine was smoking. Had to replace the heat ignition coil and the inlet hose. Paid $2,000 to repair and a week later my check engine light came on and now my car is overheating. Took it to the dealer and they added coolant and said it was an air bubble in the coolant. A couple of days later the issue happened again, took it in two more times and they filled the coolant, but now saying that the cylinder head gasket needs to be replaced which is another $1,700.

I have a 2017 Jeep Cherokee and been experiencing service shifter error when all the lights on gear shift lights up in red and this time I was at home and it also flashed oil change on dash board which I just had a recent oil change and this has been an issue off and on and dealership says there is no recall but they have heard of this issue. Not feeling safe to drive vehicle unsure if my car will stop while out. I have an appointment with dealership to see what the issue is. I only have about 72,000 miles on my vehicle.

The service shifter message came on the screen and all the lights on the shifter lit up. The engine would jerk or completely shut off while driving. Speed increased going downhill in cruise control. I brought it in 6 months ago and they said it was almost out of oil and very dirty. So they filled it without changing the filter. The dealer claimed to have updated the computer. Now the service shifter message is coming on again and all the lights come on next to the shifter. They are fixing that today - charging me for replacing the shifter and it taking only 1/2 hour. I think the charge is $500 - $600. They said it would not be covered under the bumper to bumper warranty included when purchasing the vehicle at 88,000 miles less than 1 year ago.

While driving the vehicle suddenly and unexpectedly stops running without any warning. Engine stops. Car just coasts. PRNDL indicator (D for drive) on instrument cluster flashes instead of a constant D. Then some sort of messages comes up similar to "shift to neutral to start engine". Car will not restart. Car coasts to stop without power and no power steering. Then I need to turn ignition off. I will then cycle locks (locked then unlocked). Then turn on ignition. From here the car attempts to start but it is not an immediate start up like normal. The gauge needles (speedometer and tachometer) both go all the way to the right while the car attempts to restart but this startup takes about 10+ seconds of attempted cranking to finally restart. This is a long clicking sound before restart. This has happened 3-4 times now in the 30 days. Most recently on a main road where I had to coast without power and power steering to the shoulder. I have not yet been to the dealer. Car is out of warranty.

Service shifter warning continuous for 12 months. Recalled on the 2017 Grand Cherokee but this is am issue with the Cherokee latitude. This is a very serious safety issue & needs recalled for more vehicles!

Vehicle gives “service shifter” notification and all lights on shifter become illuminated on shifter.

Vehicle turns on but will not start. Changed battery and spark plugs

in august 2021 my got a service parking brake warning. took to dealership to make a appointment got more warning on the drive there for traction control,brake warning and check engine. got a appointment for later in week. asked was it OK to drive was told yes it was OK. got in car to leave and every 4 to 6 inches parking brake would lock up. tried a few times to move car but couldn't go any where keep locking brakes up. went inside told service advisor said i would have to leave it with them. called for a ride and while waiting for ride service advisor tried to move car and same thing happened to him. they replaced parking brake module. then in January 2022 left work and got service parking brake warning again then traction control also after a few miles. managed to make it home and called dealership and got a appointment for a few days later. when i tried to go to work next time car would not start battery was dead. had it towed to dealership and the brake module and terminal was corroded and green also battery was shorted out and would not hold a charge { fried the battery}. had to replace battery,control module and wiring harness this time. guess i was lucky it didn't catch fire this time or it happen while driving at highway speeds.

Our 2017 Cherokee 46k displays “service shifter” and all lights on the shifter go red. The first time this happened (summer 2020) the dealership Hopkins, MN told me not to drive the vehicle and to bring in for service. They were not aware of this issue which I don't believe now. The appointment was 4 weeks out and once the dealership looked at vehicle as lights were off they could not diagnose. 2nd time this happened was not able to get into dealership that day. 3rd time this happened (7/22/2022) I immediately called the dealership on issue and they refused to look at vehicle the same day and told me to bring in on Monday 7/25/2022. Next day the lights did not come on. each time I call the Jeep dealership they give me a different response. Don't know if its safe to drive the vehicle in this state. There should be a recall on this issue.

Vehicle keeps having warning light for service shifter violently shift at time and anyone with this model is having the exact same problem

The contact owns a 2017 Jeep Cherokee. The contact stated while driving 45-50 MPH, the vehicle started to decelerate and then shut off completely. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the starter needed to be replaced. The vehicle was repaired however, the check engine warning light and service shifter warning light was illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

When I started my 2017 Jeep Cherokee Limited this morning, a "service shifter" message appeared on my instrument panel. All the lights that indicate park, reverse, neutral, and drive were illuminated red - all at one time. I turned the car off and restarted it. The message was no longer indicated. However, I scheduled the car for service with my dealer. I wanted to add my voice to the others that have experienced this same issue. The car is not currently under a recall for this issue. But it seems to be a prevalent one for this year and model Jeep.

I was driving down the road and several lights in the dash popped on. The check engine light and a few others that I was not familiar with. Everything started blinking and it said "service shifter" and "service airbag system ". I put it in park and tried to put it back in drive and it would not go into drive and started rolling backwards. I had to push it into a parking lot and have it towed.

The 'service shifter' code keeps showing up. The car shifts and drives fine when it happens but it concerns me because I've read where a few people have had the car accelerate by themselves when this happens.

The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.

the electronic emergency brake engaged on its own. The car would not move and there was nothing I could do to get it out of park.

SERVICE SHIFTER, SERVICE 4WD, SHIFTER GETS PUT INTO GEAR IN ANY WEATHER UNDER 32 DEGREES F AND THE SHIFTER WILL NOT SHIFT INTO A PARTICULAR GEAR. ALL LIGHTS ON THE SHIFTER WILL LIGHT UP. THE CAR WILL FREE REV. IF YOU LEAVE THE CAR RUNNING FOR 15 TO 30 MINUTES. THE ENGINE/TRANS/SERVOS WARM UP, AND THE CAR IS NOW ABLE TO SHIFT INTO GEAR. THIS ISSUE ONLY HAPPENS IN COLD WEATHER. WE HAVE LOST ALL CONVIDENCE IN DRIVING OUR CAR IN THE PACIFIC NORTHWEST. WE'VE BROUGHT THE CAR TO JEEP, THEY REPLACED PARTS, REPLACED SHIFTER WIRING, ITS BEEN BACK TO JEEP DEALER 3 TIMES. THEY CANNOT FIX THE ISSUE. THERE SHOULD BE A ELECTRICAL SHIFTER OR WIRING HARNESS RECALL OF SOME KIND.

Vehicle shifter service light keeps coming on causing vehicle to light up all of its shifter lights at the same time keeping it from engaging into gear any gear had to turn off and on for it to work

While driving at approximately 50 mph, the vehicles steering wheel locked, all lights on the dash came on and the car shut completely off. My daughter was able to slowly pump the breaks to stop because there was no traffic but had there been she could have been in a serious accident since the car completely shut down. This is a huge safety concern.

When I turned the car off, the lights on the dashboard and ceiling stayed longer than the appropriate time. I went back to check and the dashboard went off but the ceiling stayed on. Next both lights were off but the dashboard came back on when I shut the door. It also randomly messages that the license plate light is out but works fine.

I bought a 2017 Jeep Cherokee latitude two weeks ago by the time I drove it home the service shifter light came on. I bought this car and it was certified free of defects this has happened a half a dozen times now I called the dealer and told them about it and I saw what the fix was online. The fixe is to put in a new shifter bezel and a new wiring harness. The dealer refuses to do this and the vehicle is certified what can I do?

Service Shifter Light on at 50,000 miles

Shifter lights up in red and it flashes a warning sign of "service shifter."

I was driving like normal about 15 mph after just pulling out of the gas station onto the main road and have no issues with my car as of late and all of a sudden it just stopped. All the lights lite up on the shift, every light lite up on the dash saying everything needed to be serviced, I was unable to move or do anything with the car, not even turn it off and i was in the middle of the road! Luckily no one was behind me and I was still able to engage my hazards. After about 10 min's my car turned off on it's own. I sat for another 10 before finally being able to turn it back on and move it to the side of the road and eventually get it back to my house 2 miles away. Clearly this is a serious safety issue and is not ok, especially the fact that my car was bought brand new and is not even 5 years old!

I started my vehicle and when I selected the drive gear all the red lights came on every gear. The service shifter warning came on the dash. I couldn’t move the vehicle for a week. The electronic parking brake start flashing on and off. I had this happen once before on vacation. I took it to the dealer in Vancouver Washington and they claim to have done a flash update, and took my brand new battery that was only three months old. Replaced it with the Mopar battery with less cold cranking amps, and charged me for it. Also, they refused to give me my battery back.

Car stalls without warning or indicator lights and will not restart in a safe manner. There are dozens of reports concerning this situation online and it is a SERIOUS safety issue that has received no attention. There is apparently and “incomplete” notice from JEEP that has failed to reach all customers. This has now happened to me three times — 2 of which were in situations that created significant safety risk.

My service shifter will lock up and the gear shift will read that my car is in park, reverse, neutral, drive all at the same time. My dash will read “service shifter” however it has been doing that since I purchased it. The wheels on the car will jerk and lock up. Luckily, I am not going fast and can safely pull over. The car will sputter and act like it is struggling to go. I have had everything checked and all other recalls fixed. When I mentioned it to the service department, they said they could replace the part but it doesn’t guarantee that it will fix the issue. He gave me a quote to fix it and said the part is on back order or may be recalled soon. If it isn’t in the process it needs to be before it takes someone’s life. When I have checked social media it appears that multiple people are having the same issue.

While driving the warning chimed with a “service shifter” message on the dashboard screen. All of the lights (P, D, N, R) were light in the shift indicator. Due to the warning message I was not able to see any other information on my dash. I wasn’t sure if I could even keep driving leading me to panic for fear that I couldn’t even put the car in park. After some research I have come to find this is a recurring problem with 2014-2019 Jeep Cherokees. Since this occurred on a weekend I intend on leaving the car parked for safety and calling a dealership Monday morning.

answers to the question and detailed description is below - the car completely shutdown while driving. - as the car shutdown while driving in the traffic, it was a major safety concern. - yes, service center told me it is just due to the battery - yes, by the authorized service center - no warning is appeared before the incident. I have a 2017 Cherokee purchased 2.5 years ago, 25.000 km and having regular service every 6 months. Just 100 km after i serviced the car, it shutdown while driving !!! The authorized service checked the car and the issue was just the battery. Generally when you have battery issue the car will not start without a jumper / booster but will not shutdown while driving at all. For Cherokee, it shutdown while driving !. Jeep service manager informed me that due to the used technology Cherokee can shutdown while driving when the battery finish (which is generally not the case in other cars). When i asked why the manufacturer didn't get any precaution for this, they mentioned that only Grand Cherokee has auxilary battery as a precaution and it is not obliged by the government and they just get some cases which is not enough to make a recall.

“Service Shifter” message appears and all gears (P, R, N, D, etc.) light up on the gear shift. I purchased my vehicle brand new and this has been happening since 28K miles. When I contacted the dealership, I was told it was not covered under warranty or a recall; it would cost about $400 with parts and labor to repair. I was also told if I did not repair it, that it could eventually turn into a safety hazard where my engine would lock up and stall and I would be stranded on the side of the road and it would not start up again. What happens if this is occurs on the highway. This is a safety issue that needs to be addressed. Others all across the nation are experiencing the exact same problem. https://www.cargurus.com/Cars/Discussion-t68742_ds990296

While driving the service shifter light pops on

On July 3, 2021 I stopped at STOP sign, then when I stepped on the gas car wasn't moving, when I looked at the gear shift I noticed all the lights are on, all P R N D AND "-" AND "+" NEXT TO THE GEAR (PICTURE ATTACHED). Then I stopped the engine and restarted the car to move on. On July 16, 2021 I took the car for oil change and showed the picture to the mechanic at the JEEP Service Center in Morgan Hill California (on Church Street in Morgan Hill, CA). The service guy said we know this problem it is a recall, he said it is wiring harness problem for the gear, he said they will fix it when they receive the part at no cost. Then, on July 26, 2021 I went back to see if they have received the part to fix the problem This time the service guy said it is not covered, JEEP will not pay for it. Well, if it is electrical wiring harness problem why should I pay for it. Such thing is a design/manufacturing problem, it is not wear and tear. Why should I pay for the problem created by manufacturers fault. Such electrical problem could well cause for an accident Please inform me what should I do? is it a recall? or is a new recall candidate? Sincerely, [XXX] email:[XXX] cell: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Service shifter warning. Car stalled twice. It has 45 k miles only. Won't start on first try.

My car completely cut off while driving it on 2 separate occasions on 6/14 & 6/29. I was going 15-20 mph and slowing down for a stop light both times. The car just cut off without any warning. Once I put it in park I was able to start it back up without a problem. I took it to get serviced and the shop said there were multiple faulty computer codes so they reset the system. They advised me to call the dealership to see if there is a recall. I called a dealership and there is not a recall. They told me to bring it in so they could do a diagnostic test and check the fuel system. The earliest appointment at 2 dealerships I called is a month out and if I scheduled a drop-off appointment that could be done in about 7-10 days.

SERVICE SHIFTER. The Shift Bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter Bezel lights up all red and service shifter shows up on the dashboard.

Went to start my car and it didn't start. There was no cranking at all. Took it to the mechanic after jumping car. Mechanic called back few hours later. Said electrical is draing the power. Lucky I didn't loose my alternator. There was no one hurt and no sign of this happening before hand. Only the mechanic i took it too has checked it

At traffic stop light, vehicle transmission disengaged and acted as though in a neutral or park position even though shift position was in drive. Warning lights indicated "Service Shifter". Placed shifter into park and turned off engine. Restarted and placed shifter into drive. Appeared to drive normally to destination. Next engine start, warning indicator of Service Shifter returned with no apparent drive issues. Next engine start, warning indicator did NOT appear.

SERVICE SHIFTER APPEARS ON DASH BOARD. CAR KEEPS STALLING AND TELLS ME TO TO PUT IN SHIFT GEAR. I HAVE TO PULL OVER AND RESTART MY CAR

THE "SERVICE SHIFTER" COMES ON AT RANDOM TIMES. THE VEHICLE MUST BE RESTARTED TO CLEAR THE CODE.

Mileage: 80,000

JEEP WILL STALL WHILE DRIVING. ENGINE WILL SHUT OFF, LOSE POWER STEERING, CANNOT ACCELERATE TO TRY TO GET OUT OF HARMS WAY, BATTERY, OIL AND ENGINE LIGHT WILL COME ON AND RECEIVE A MESSAGE SAYING TO "SHIFT TO PARK OR NEUTRAL TO START THE VEHICLE". IF YOU WANT A COUPLE MINUTES THE JEEP STRUGGLE TO TURNOVER BUT EVENTUALLY WILL. THIS IS EXTREMELY DANGEROUS AND THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY!!!! THIS IS A MAJOR SAFETY ISSUE!!! IT HAS HAPPENED TO ME 6 TIMES IN THE PAST 3 WEEKS. IT HAPPENS WHILE DRIVING AND OCCURS WITHOUT WARNING ON ANY STREET OR HIGHWAY, TURNING OR BRAKING.

Mileage: 60,000

THE CAR IS CONSTANTLY STALLING WHILE DRIVING AND THEN SHUTTING OFF IMMEDIATELY. IT DOESN'T MATTER IF I AM ON THE EXPRESSWAY OR SIDE STREETS. THIS HAS NOW HAPPENED TWO DAYS IN A ROW. IT IS VERY DANGEROUS! LITERALLY HAVE TO SIT STRANDED IN A PLACE UNTIL THE CAR STARTS BACK UP. YESTERDAY APR 2, 2021, IT STALLED IN THE MIDDLE OF 57TH AND COTTAGE GROVE IN CHICAGO AND TODAY APT 3, 2021, IT STALL ON INTERSTATE 80 AT THE CALUMET EXIT HEADING WEST, WITH MY CHILD IN THE CAR... REGULAR MAINTENANCE HAS BEEN DONE. NEW OIL CHANGE AND STILL STALLS AND SHUTS OFF. IT'S HAPPENING ONCE A WEEK AND THE DEALERSHIP ACTS LIKE THEY HAVE NO IDEA. TAKING IT BACK TO THE DEALERSHIP FOR AN APPOINTMENT ON 4/13!

Mileage: 45,000

OUR SERVICE SHIFTER LIGHT STARTED COMING ON PERIODICALLY AT AROUND 20K MILES. IT HAS HAPPENED NO LESS THAT 10 TIMES NOW. THIS IS PROBLEMATIC SINCE IT WILL HAPPEN WHILE DRIVING AND THE POWERTRAIN WILL SHIFT INTO NEUTRAL CAUSING THE DRIVER TO HAVE TO PULL OVER WHILE IN TRAFFIC. I TALKED TO THE JEEP DEALER WHO SAID THIS IS OUT OF THE BUMPER TO BUMPER 3 YEAR/36K WARRANTY AND NOT COVERED BY THE POWERTRAIN WARRANTY. WHEN THIS HAPPENS THE SERVICE SHIFTER LIGHT COMES ON AND THE GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D, THE VEHICLE LOSES POWER AND GOES NUETRAL. THERE ARE HUNDREDS OF POSTS ABOUT THIS ISSUE. SEE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 . HOW CAN THIS NOT BE A RECALL OR COVERED UNDER POWERTRAIN WARRANTY? DOES MY TEENAGE DAUGHTER NEED TO HAVE THIS HAPPEN AND THEN GET PLOWED INTO BY A TRUCK TO MAKE YOU OR JEEP TAKE ACTION? PLEASE DO WHAT IS RIGHT AND SAFE FOR ALL OF US JEEP OWNERS EXPERIENCING THIS ISSUE.

Mileage: 30,100

MY BACK GATE/ TRUCK WILL NOT OPEN FROM THE OUTSIDE AT ALL I PRESS THE BUTTON ON MY KEYS AND THE BUTTON ON THE OUTSIDE OF THE GATE/TRUNK AND NOTHING THE ONLY WAS I CAN OPEN IT, IS IF WE CLAIM ON THE BACK AND MANUELING OPEN IT , WE TRIED EVERYTHING AND IT DOESN'T OPEN.

Mileage: 54,647

SHIFTER SENSOR LIGHTS KEEPS COMING ON AND ALL LIGHTS ON SHIFTER LIGHT UP RED, WHILE STATIONARY AND IN MOTION. I HAVE TO STOP TURN THE CAR OFF AND RESTART IT TO PROCEED.HAS BEEN HAPPENING FOR OVER A YEAR.

Mileage: 50,000

I JUST PURCHASED MY CAR JANUARY 4, 2021. I HAVE HAD IT CUT OFF ON ME 4 TIMES. LIKE SHUT COMPLETELY OFF AND IT TAKES LIKE 10 TO 15 MINUTES TO ACTUALLY START BACK UP. THE SHIFT GEARS MESSAGE POPS UP, IT CUT THE TRACTION CONTROL AUTOMATICALLY OFF SO THAT LIGHT POPS UP. THE CHECK ENGINE LIGHT AND BATTERY LIGHT POPS UP. I DONT KNOW WHATS HAPPENING BUT IT ALMOST CAUSED AN ACCDIDENT TWICE ON 695 HIGHWAY BECAUSE IT SHUT OFF. THANK GOD THE KIDS WERE NOT WITH ME AT THE TIME. I AM READING THAT HIS HAPPENS TO ALOT OF PEOPLE WITH JEEPS. WISH I WOULD HAVE KNOWN THAT BEFORE PURCHASING. I JUST WANT A SAFE AND RELIABLE SUV FOR ME AND MY CHILDREN.

Mileage: 77,202

WHEN DRIVING AND MAKING A RIGHT OR LEFT TURN, AN ERROR MESSAGE POPS UP ON THE SCREEN STATING CAN NOT SWITCH GEARS WHILE IN DRIVE, THEN THE ENGINE SHUTS OFF, IT HAS HAPPENED TO ME 6+ TIMES IN THE LAST MONTH, IT HAS HAPPENED IN THE MIDDLE OF A LEFT TURN IN A BUSY INTERSECTION 3 TIMES AND ALMOST CAUSED AN ACCIDENT. ONCE CAR IS SHUT OFF AND YOU GIVE IT A MINUTE, WHEN YOU RESTART IT TAKES TIME TO TURN OVER. THIS IS SO UNSAFE AND I AM AFRAID EVERY TIME I DRIVE AS I DRIVE MY DAUGHTER IN THIS VEHICLE AND THINK THIS SHOULD BE A RECALL FOR SURE. I TOOK IT TO A MECHANIC THEY TEST DROVE AND HAD THE SAME ISSUE TWICE, THEY RAN DIAGNOSTICS AND NOTHING CAME UP, WHEN THEY RESEARCHED IT THEY FOUND THE COMPLAINTS ON THIS WEBSITE AND SAID I SHOULD TAKE IT TO A DEALERSHIP AND THEY READ THAT IT MAY HAVE SOMETHING TO DO WITH THE OIL BEING USED TO QUICKLY AND WHEN THE TURN OCCURS IT SUCKS IN AIR. PLEASE HELP!!!

Mileage: 40,000

PERIODICALLY WHILE DRIVING, A "SERVICE SHIFTER" NOTIFICATION WILL TURN ON AND ALL OF THE LIGHTS ON THE SHIFTER INDICATING GEARS WILL LIGHT UP. IF THE CAR IS TURNED OFF AND RESTARTED, THIS NOTIFICATION WILL DISAPPEAR. THIS HAS HAPPENED TO ME 6+ TIMES RANDOMLY OVER THE PAST YEAR THAT I HAVE OWNED THIS CAR. A QUICK GOOGLE SEARCH SHOWS THAT MANY OTHER OWNERS EXPERIENCE THE SAME FALSE NOTIFICATION. THE UNRELIABILITY OF THIS NOTIFICATION IS UNSAFE AND SHOULD BE INVESTIGATED.

Mileage: 68,000

AS I WAS DRIVING ON A RURAL ROAD, THE 'SERVICE SHIFTER' MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE LIGHTS ON THE SHIFTER BEZEL ALL GLOWED RED. I STOPPED THE CAR, SHIFT IT OFF, TURNED IT BACK ON AND ALL SEEMED NORMAL AGAIN. WHILE THE SERVICE SHIFTER MESSAGE WAS SHOWING, ALL OTHER INFORMATION IN THE INSTRUMENT PANEL WAS HIDDEN WHICH FELT UNSAFE. AFTER RESEARCHING THIS ISSUE, I FOUND THAT THIS IS ISSUE IS AFFECTING MANY AS THEY ARE REPORTING THE SAME OCCURRENCE I EXPERIENCED AND I FEEL THAT THIS SHOULD BE THE RESPONSIBILITY OF JEEP TO CORRECT THIS ISSUE. *CC *TR

Mileage: 92,000

A "SERVICE SHIFTER" MESSAGE APPEARS ON THE DASHBOARD RANDOMLY WHEN I'M DRIVING ON THE STREET AND THE HIGHWAY AND ALL OF THE LIGHTS TURN ON ON THE SHIFTER. I TURN OFF THE ENGINE AND TURN IT BACK ON AND IT GOES AWAY BUT IT COMES BACK ON LATER AGAIN.

Mileage: 29,000

SERVICE SHIFTER, HAD IT REPLACED WHILE STILL UNDER WARRANTY TWICE. IT IS HAPPENING AGAIN AND HAS SEVERAL TIMES AND NO LONGER UNDER WARRANTY. WHAT HAS TO HAPPEN BEFORE THEY RECALL THIS PART. IT IS CLEARLY AN ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THIS.

Mileage: 53,008

ALL LIGHTS ON THE SHIFTER BEZEL LIGHT UP & SERVICE SHIFTER INDICATOR LIGHT ON SCREEN APPEARS. THIS HAPPENS PERIODICALLY & SO FAR HAS RESET WHEN VEHICLE SHUT OFF& RESTARTED. DEALER SAYS PARTS ARE ON BACK ORDER & I NEED TO PAY $200 DEDUCTIBLE BECAUSE ORIGINAL WARRANTY EXPIRED EVEN THOUGH THE VEHICLE ONLY HAS 23,000 MILES. THIS HAS BEEN A PROBLEM ON THESE VEHICLES SINCE 2014. SHOULD BE ON RECALL & FIXED. MANY OWNERS REPORT CONDITION OFTEN REAPPEARS. VEHICLE COULD LOCK UP TRANSMISSION OR BRAKE NOT SET PROPERLY. DEFINITELY A SAFETY ISSUE.

Mileage: 23,000

I BOUGHT A 2017 JEEP CHEROKEE LIMITED 10/31/2020. AT LEAST 7 TIMES IN THE LAST TWO WEEKS MY CAR HAS STARTED AND I DRIVE ABOUT 1000 FEET AND MY CAR DIES. FLASHES RETURN TO PARK AND IT SHUTS OFF. MY CAR WILL START BACK AFTER ROLLING OVER A FEW TIMES. THIS IS NOT SAFE BECAUSE IF I PULL OUT IN FRONT OF SOMEONE AND MY CAR DIES I'M GOING TO HAVE A WREAK. I READ MULTIPLE OF THE SAME COMPLAINTS AT HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP I REALLY HOPE THIS PROBLEM CAN GET SOLVED AND BECOME RECALLED.

Mileage: 39,500

SERVICE SHIFTER LIGHT ENGAGES AND WILL NOT TURN OFF. ALL LIGHTS ON SHIFTER ILLUMINATE A D VEHICLE REFUSES TO GIVE FULL POWER WHEN IN MOTION

Mileage: 37,290

VEHICLE STALLS WITHOUT WARNING

SERVICE SHIFTER MESSAGE POPS UP CONSTANTLY AND HAS THE LAST TWO YEARS. IT'S RANDOM AND SOMETIMES IT'S WHILE I'M DRIVING. WHICH JUST HAPPENED ON MY WAY TO A DOCTORS APPOINTMENT. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT. IF IT COMES ON RIGHT WHEN I START THE ENGINE I CANNOT PUT MY CAR INTO ANY GEAR. I HAVE TO TURN MY CAR ON AND OFF REPEATEDLY FOR IT TO CLEAR. AFTER WHICH THE FIRST TEN MINUTES OF DRIVING IS ROUGH AND THE CAR SHIFTS BADLY. SOMETIMES ACCELERATION IS POOR AFTER. ALL LIGHTS ON THE SHIFTER TURN RED. VERY DANGEROUS

Mileage: 46,728

I HAVE HAD A THE VEHICLE LESS THAN 60 DAYS, AND THE SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED THE VEHICLE, I DROVE HOME TURNED IT OFF AND THEN WHEN I RESTATED THE VEHICLE IT IS NO LONGER ON. DEALER IS UNAWARE OF ANY ISSUES AND HAS NEVER HEAD OF THIS, SO NOW I HAVE TO PAY FOR A DIAGNOSTIC AND ALL THE PARTS AND I DO HAVE EXTENDED WARRANTY BUT THIS IS NOT COVERED BY POWERTRAIN. THERE ARE OVER 600 COMPLAINTS FOR THIS ISSUE, AND NOTHING HAS BEEN DONE.

Mileage: 30,740

SERVICE SHIFTER LIGHT COMES ON WHILE DRIVING AND ALL SHIFTER LIGHTS COME ON (PARK, REVERSE, DRIVE, ETC. ALL LIT UP AT ONCE) REPLACEMENT NEEDED IS SHIFTER BEZEL AND WIRING HARNESS. DEALER SAYS ITS A KNOWN ISSUE THAT IS NOT COVERED BY JEEP WARRANTY, BUT IS VERY COMMON. VEHICLE HAS LESS THAN 40,000 MILES ON IT.

Mileage: 40,000

WHILE DRIVING AND TURNING RIGHT THE VEHICLE SHIFTED OUT OF GEAR TO NEUTRAL AND THE EMERGENCY BRAKE LIGHT ACTIVATED. ALSO, THE SERVICE AIR BAG, SERVICE SHIFTER AND THE ENGINE LIGHT CAME ON. FURTHERMORE, ALL THE SHIFTER LIGHTS CAME ON. WHILE SITTING IN THE MIDDLE OF TRAFFIC I TURNED THE CAR OFF AND ON TO RESET IT, THEN I WAS ABLE TO MOVE THE VEHICLE AND THE SERVICE SHIFTER LIGHT CAME ON AGAIN. I WAS ABLE TO DRIVE THE CAR BACK TO MY HOUSE 5 MILES AWAY. THIS IS NOT THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. I HAVE A SCHEDULED DIAGNOSIS WITH MY DEALERSHIP'S SERVICE CENTER IN SEVEN DAYS. I MADE THE APPOINTMENT WHEN THE FIRST TIME THE SERVICE SHIFTER LIGHT CAME ON. THEY DID NOT ADVISE ME NOT TO DRIVE THE VEHICLE. BUT, AFTER THE LAST INCIDENT THE VEHICLE IS NOT SAFE TO DRIVE.

Mileage: 38,766

WHILE DRIVING A LIGHT COMES ON AND SAYS TO SERVICE SHIFTER. EVERY TIME IT HAS COME ON, I PULL OVER AND TURN THE CAR OFF AND THEN IT WILL GO OFF. I'M WORRIED BECAUSE I'VE HEARD OTHERS AND THEIR BRAKES LOCKING UP AND GETTING INTO A WRECK...ON THE DASH READS PARK. WE HAVE ALSO HAD A LIGHT COME ON THE SPEEDOMETER THAT BLINKS AND THEN MAKES A LOUD BEEP BEEP BEEP. IT DOES GO OFF EVENTUALLY. THE WORST YET IS WHEN I WENT TO START THE CAR, THE BRAKE LOCKS UP AND IT WON'T START OR TURN OVER. WE HAD TO TOW IT TO A MECHANIC TO GET IT LOOKED AT. FINALLY AFTER TRYING MANY THINGS, HE REPLACED THE BATTERY AND IT BEGAN TO WORK. EVERY NOW AND THEN, IT DOES THE SAME THING, BUT IF I BREATHE JUST RIGHT IT STARTS.

Mileage: 45,000

PURCHASED 2017 JEEP CHEROKEE TRAIL HAWK NEW 10/2016. IF THE JEEP IS LEFT TO SIT 2 DAYS BATTERY WILL DRAIN AND NOT RESTART JEEP. I HAVE REPLACED THE BATTERY 3 TIMES. MOST RECENTLY 4-21-20. THIS NEW BATTERY KEEPS DRAINING AND 2ND TIME I HAVE HAD TO CALL TO HAVE IT RECHARGED. NOW BATTERY IS SHOWING BAD AND THEN OK. ALTERNATOR HAS DONE THE SAME BUT NOW SHOWING BAD. I THINK THERE IS ANOTHER ISSUE THAT KEEPS DRAINING BATTERIES. I ONLY HAVE 27,000 MILES ON JEEP.

Mileage: 27,000

THE HVAC MODULE STOPPED WORKING OUT OF NOWHERE. MY MILEAGE KEEPS FLASHING AND MY CHECK ENGINE LIGHT CAME ON. THERE WAS NO WARNING SIGN OF IT GETTING BAD IT JUST WOULDN'T COME ON AND I TOOK IT TO THE DEALERSHIP AND THEY DIAG IT AND FOUND OUT WHAT IT WAS.

Mileage: 100,874

THE CAR STARTED OFF BY PROBLEMS WITH THE CHIP TO COMPUTE THAT IT NEEDED TO OPEN THE TEMPERATURE CONTROL VALVE. SO WITH THAT CAME THE INABILITY FOR ME TO START THE CAR BY BEING OUTSIDE OF IT AND ALSO THE CHECK ENGINE LIGHT WOULD COME ON. THEN OUR GEARS WOULD LIGHT UP AS IF THE CAR WAS IN EVER POSITION POSSIBLE. WE WOULD PARK CUT THE CAR OFF AND RESUME TO DRIVE. THIS PROBLEM PERSISTED FOR A WEEK OR SO WENT AWAY AND EVENTUALLY CAME BACK. NOW THE ENGINE FEELS AS IF IT'S GIVING OUT IT DOESN'T ACCELERATE WELL, I KNOW IT'S A V4 BUT IT SHOULD HAVE MAINTAINED THE GET UP THE CAR HAS LESS THAN 50,000 MILES ON IT AND IS WELL MAINTAINED WITH FREQUENT OIL CHANGES WITH THE BEST OIL. CAR IS NEVER DRIVEN ON E OR ANYTHING I DON'T UNDERSTAND HOW THE CAR IS FAILING THIS EARLY. I HEARD JEEP'S HAVE BEEN VERY DEPENDABLE CARS.

"SERVICE SHIFTER" KEEPS COMING ON AND READING OTHER REVIEWS ONLINE TELLS ME THIS IS A DANGEROUS ISSUE AND THAT THE VEHICLE WILL GO INTO PARK RANDOMLY NO MATTER WHAT SPEED YOU'RE DRIVING AT. ONLY 64K MILES!!!

Mileage: 64,860

THE SERVICE SHIFTER WARNING CAME UP WHILE DRIVING ON A CITY STREET. THE VEHICLE HAS ROUGHLY 45000. NOTHING HAPPENED THIS TIME BUT I HAVE SEEN THIS IS A COMMON OCCURRENCE AND CAN LEAD TO THE VEHICLE SHUTTING OFF IN MOTION.

Mileage: 45,000

EVERY TIME I START MY CAR AFTER A FEW MILES IT SAYS SERVICE SHIFTER BUT EVERYTHING IS IN SPEC. ALL THE LIGHTS ON THE SHIFTER LIGHT UP. BUT THERE IS NO ISSUE SHIFTING

Mileage: 50,000

ON OCTOBER 20, 2020, I TOOK MY VEHICLE TO THE JEEP DEALERSHIP WHERE IT WAS PURCHASED IN RESPONSE TO A 'SERVICE SHIFTER' WARNING INDICATOR. THE DEALERSHIP INDICATED THAT THE 'SHIFTER BEZEL AND WIRING HARNESS' WOULD NEED TO BE REPLACED AND COMPLETED THE REPAIR EARLIER TODAY AT A COST OF $325.88. DESPITE HAVING PURCHASED A SUPPLEMENTAL SERVICE PROTECTION PLAN THROUGH ASC, I WAS INFORMED THAT THE WARRANTY CLAIM HAD BEEN DENIED AS THE 'AGREEMENT DOES NOT HAVE COVERAGE ON WIRING OR WIRING HARNESSES' AND THAT 'THE BEZEL IS CONSIDERED A BODY PART BY THE MANUFACTURER WHICH IS NOT COVERABLE.' MOST DISTURBING, BASED UPON A REVIEW OF COMPLAINTS GENERATED FOLLOWING A GOOGLE SEARCH, THIS APPEARS TO BE A COMMON PROBLEM THAT HAS AFFECTED A NUMBER OF JEEPS SINCE AT LEAST 2014. I'M AT A LOSS AS TO WHY THIS IS BEING TREATED LIKE A COSMETIC REPAIR WHEN THIS COMPONENT IS CRITICAL TO THE OPERATION OF THE VEHICLE AND HAS BEEN A RECURRENT ISSUE FOR OVER FIVE YEARS. NEEDLESS TO SAY, I'M VERY DISAPPOINTED IN HOW THIS ISSUE IS BEING ADDRESSED BY JEEP'BOTH IN TERMS OF COVERING THESE REPAIRS AND CORRECTING THE UNDERLYING ISSUES THAT ARE CAUSING THE PROBLEM.

Mileage: 64,842

SERVICE SHIFTER LIGHT COMES ON AND ALL THE SHIFTER LIGHTS LIGHT UP AND TURN RED

Mileage: 21,000

RANDOM AND INCONSISTENT SERVICE SHIFTER MESSAGE. SOMETIMES DISAPPEARS FOR MONTHS(THOUSANDS OF MILES). HAS HAPPENED 3 TIMES IN TOTAL. VEHICLE HAS LESS THAN 30,000 MILES. PURCHASED BRAND NEW. ALWAYS WHILE DRIVING. NEVER WHILE IN PARK. SHIFTER INDICATOR LIGHTS UP READ AND ERROR DISPLAYED ON DASHBOARD.

Mileage: 28,000

VEHICLE WON'T START NO CLICK OR CRANK ALL LIGHTS ARE ON AND DASH READS ENGINE TOO HOT , VEHICLE HASN'T BEEN RUNNING FOR ABOUT 3 HOURS TODAY.

Mileage: 2

RANDOMLY, FROM TIME TO TIME WHILE DRIVING, MY SHIFTER LIGHTS ALL TURN RED AND MY MESSAGE CENTER READS SERVICE SHIFTER. I PARK MY JEEP, TURN IT OFF AND BACK ON, AND THE MESSAGE GOES AWAY. IT BEGAN DOING THIS WITH ONLY 29,000 MILES ON THE VEHICLE.

Mileage: 29,000

"SERVICE SHIFTER" WARNING LIGHT STARTED COMING ON ON THE DRIVER DISPLAY THIS SUMMER, ACCOMPANIED WITH A WARNING CHIME. AT FIRST INTERMITTENTLY, NOW IT IS ON PRETTY MUCH FULL TIME AFTER MOVING INTO GEAR. I AM UNABLE TO USE 4WD, SEE ELECTRONIC SPEEDOMETER, GAS CONSUMPTION GAUGES OR OTHER INFORMATION ON VEHICLE DUE TO THE ERROR MESSAGE. TOOK TO WYLER EASTGATE JEEP ON 7/16, THEY INFORMED ME THE BEZEL ON THE SHIFTER NEEDED REPLACEMENT, AND THE PART WOULD BE IN THE FOLLOWING WEEK. I HAD THEM KEEP THE CAR FOR THE FOLLOWING WEEK. THE FOLLOWING WEEK THEY NOTIFIED ME IT WAS POSSIBLE THE PART WOULDN'T BE AVAILABLE UNTIL THE END OF THE JULY, BUT THAT THE VEHICLE WAS STILL UNDER WARRANTY SO IT WOULDN'T COST ME ANYTHING. I HAVE SINCE FOLLOWED UP IN AUGUST AND AGAIN LAST WEEK AS THE DEALER NEVER CALLED BACK ON THE STATUS. THE LATEST CALL WAS ON 9/29 (ALMOST 3 MONTHS SINCE FIRST APPOINTMENT), AND THE PARTS DEPARTMENT CONTACT TOLD ME THAT OF THE TWO PARTS NEEDED FOR THE REPAIR, ONE WAS PLACED ON "INCREASED BACKORDER STATUS" FROM JEEP, MEANING THAT THE DEALERSHIPS WERE "BLOCKED" FROM ORDERING IT OR IT EVEN BEING SENT OUT TO THE DEALERSHIP. THEY ARE NOW UNAWARE OF WHEN THE PART MIGHT BECOME AVAILABLE AGAIN. FROM THIS EXPERIENCE AND THE COMMENTS, IT SOUNDS AS THOUGH THE PART IS FAULTY, HENCE IT WON'T BE USED ON A REPAIR. SOUNDS LIKE THERE SHOULD BE A RECALL ISSUED IF THE PART IS FAULTY AND THE NUMBER OF COMPLAINTS IS SO WIDESPREAD, AND JEEP HASN'T ADDRESSED IT TO CONSUMERS OR DEALERS. MY 2017 CHEROKEE HAS 28,000 MILES.

Mileage: 27,000

SERVICE SHIFTER LIGHT COMES ON AND ALL GEARS LIGHT UP. CAR MAKES LOUD CLUNK NOISE WHEN SHIFTING GEARS AND HAS A HARD TIME SWITCHING GEARS. WAS TOLD BY DEALERSHIP THAT ELECTRONIC SHIFTER BEZEL AND PIGTAIL NEED TO BE REPLACED. KNOWN PROBLEM OF THE JEEP CHEROKEE.

Mileage: 48,000

WHILE DRIVING MY JEEP THE SCREEN LIGHTS UP AND FLASHES SERVICE SHIFTER, IT THEN LIGHTS UP THE WHOLE PANEL PRND IN RED AND MAKES IT HARD TO STEER ONE I STOP AND TURN THE VEHICLE OFF IT GOES AWAY BUT WILL POP UP RANDOMLY

Mileage: 44,456

OUR BRAND NEW VEHICLE HAS BEEN IN FOR MAINTENANCE SEVERAL TIMES, DUE TO SERVICE SHIFTER AND SERVICE 4X4. THIS IS ALL DUE TO A FAULTY SHIFTER BEZEL AND FAULTY WIRING TO THE SHIFTER BEZEL. THIS IS A COMMON ISSUE AND WELL KNOWN IF YOU DO GOOGLE SEARCHES ON THIS VEHICLE. CAN THIS BE LOOKED INTO? ITS NOT FAIR FOR THE CUSTOMER AND DEFINITELY AN ISSUE IF THE DEALER KNOWS EXACTLY WHAT THE ISSUE IS BEFORE RECEIVING THE CAR. MAKE THIS A RECALL ALREADY. WHY IS THIS AN ISSUE? BECAUSE IT PREVENTS THE VEHICLE FROM BEING THROWN INTO 4X4 AND ALSO CAUSES SOME VEHICLES TO LOOSE CONTROL FROM WHAT I AM READING. IN MY CASE, MY VEHICLE CAN NOT GO INTO 4X4.

Mileage: 200

'SERVICE SHIFTER' NOTIFICATION AFTER STARTING CAR, STAYED ON DURING ENTIRE DRIVE UNTIL CAR WAS POWERED OFF AND BACK ON AGAIN WHEN THE NOTIFICATION DISAPPEARED. WHILE NOTIFICATION WAS ON DASHBOARD, ALL RED LIGHTS (INDICATING PARK, NEUTRAL, REVERSE, DRIVE) WERE LIT UP RED ON SHIFTER. NOTIFICATION APPEARED INITIALLY WHILE VEHICLE WAS IN PARK AND DID NOT DISAPPEAR THROUGHOUT THE ENTIRE DRIVE (0-70MPH) UNTIL VEHICLE WAS POWERED OFF.

Mileage: 58,430

THE SERVICE SHIFTER MESSAGE HAS BEEN COMING ON AND ALL THE LIGHTS ON THE SHIFTER COME ON AS WELL. THE PAST 10 DAYS THE CAR HAS COMPLETELY SHUT DOWN (NO POWER) WHILE DRIVING. THEN WHEN I TRY TO RESTART IT HAS TAKEN A BIT BEFORE IT WILL START. I HAVE HAD TO TURN HAZARD LIGHTS ON IN MIDDLE OF ROAD WHERE I AM STOPPED. THIS HAS HAPPENED 3 TIMES IN THE PAST 10 DAYS. DRY WEATHER, GOING APPROXIMATELY 30 TO 40 MPH. NO RECALL BUT I SEE MANY OF THESE SAME ISSUES ONLINE IN BLOGS.

Mileage: 42,500

SERVICE SHIFTER LIGHT CONSTANTLY COMES ON. 2017 CHEROKEE HAS BEEN HAPENNING SINCE 20,000 - NOW HAVE 30,000 . HAVE SEEN AND HEARD HORROR STORIES. DEALER SAYS NO ISSUES. WANTS TO CHARGE FOR REPAIRS.

Mileage: 28,000

SERVICE SHIFTER LIGHT COMES ON & ALL LIGHTS IN GEAR SELECT COME ON. THIS THE THIRD TIME THIS HAS HAPPENED. I CAN ONLY FIND INVOICES FOR TWO TIMES. EACH TIME THIS HAS HAPPENED THE VEHICLE WAS IN MOTION.

WHILE DRIVING DOWN THE ROAD TODAY(SEPT 19,2020), THE CAR BEEPED GIVING ME A WARNING ON THE SCREEN TO SERVICE SHIFTER, ALL THE LIGHTS ON THE CONSOLE LIT UP RED. I PULLED THE CAR OVER, SHUT.IT OFF FOR 30 MIN. WHEN I STARTED IT BACK UP THE WARNING WENT OFF SO FAR BUT HAVEN'T DRIVEN IT AGAIN YET.

Mileage: 36,800

THE "SERVICE SHIFTER" WARNING COMES UP ON THE SCREEN SOMETIMES WHEN THE VEHICLE IS FIRST TURNED ON AND OTHER TIMES IT HAPPENS WHEN YOU ARE DRIVING THE VEHICLE. WE TOOK IT DO THE DEALER AND THEY SCANNED CODES AND THE CODE FOR A PROBLEM DETECTED WITH THE ELECTRONIC SHIFT MODULE CAME UP. THE DEALER SERVICE CENTER REPLACED THE SHIFTER BEZEL AND THE WIRING HARNESS FOR THAT PART. THIS WAS DONE JULY 19, 2019. WITHIN THE LAST 2 MONTHS, THIS HAS BEEN OCCURRING AGAIN; SO NOW THE PART AND WIRING HARNESS NEEDS REPLACED AGAIN.

Mileage: 47,058

ALL OF A SUDDEN "SERVICE SHIFTER" COME ON SCREEN WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I TOOK IT TO THE DEALERSHIP AND THIS MORNING THEY INFORMED ME THAT THE WIRES IN THE GEARSHIFT AND A PLASTIC PIECE HAVE TO BE REPLACED. BECAUSE THIS HAPPENED AT 38,103 MILES IT IS NOT COVERED BY WARRANTY ANYMORE, HAD IT HAPPENED UNDER 36,000 MILES IT WOULD HAVE BEEN COVERED

Mileage: 38,103

THE GEAR SHIFT INDICATOR LIGHTS ALL CAME ON, A SERVICE SHIFTER ERROR CODE. I HAD TO PULL OVER PUT IT IN PARK AND TURN THE ENGINE OFF AND THEN TURN IT BACK ON AND IT RESET ITSELF. IN FEBRUARY 2019, THE SAME THING HAPPENED AND THEY FIXED THE ISSUE . THE PARTS WERE WARRANTIED FOR 2 YEARS OR 24,000 MILES ACCORDING TO WESTGATE JEEP IN RALEIGH NORTH CAROLINA. A WEEK OR LATER THE GEAR SHIFT ALL THE LIGHTS CAME ON AGAIN AND THEN I TOOK IT TO THE SHOP AT WESTGATE IN RALEIGH.

Mileage: 1

I'VE HAD THE SERVICE SHIFTER COME UP ON MY DASHBOARD, 2 TIMES THIS YEAR. 1ST HAPPENED IN JANUARY 2020, AND ON SEPTEMBER 9,2020. AND THEN THE SHIFTER LIGHTS UP RED ON EVERY GEAR. THE 1ST TIME THIS WENT OFF, I WAS LEAVING WORK AND JUST STARTED MY VEHICLE. THE 2ND TIME ON SEPTEMBER 9, 2020 IT CAME ON WHILE DRIVING. I HAVE SEEN PICTURES OF PEOPLE VEHICLES IN ACCIDENTS, AFTER THIS HAPPENED. THEY STATE THAT THE VEHICLE GOES INTO PARK ALL BY ITSELF. THOSE SCARES ME TO DEATH, THIS VEHICLE NEEDS RECALLED!

Mileage: 72,713

I HAVE HAD MY CAR ALMOST THREE YEARS, I HAVE 31,800 MILES ON IT. I'M GETTING "SERVICE SHIFTER" ERROR PERIODICALLY WHEN STARTING MY CAR. I TURN MY CAR OFF AND TURN IT BACK ON AND IT GOES OFF. IT'S HAPPENED THREE TIMES IN THE PAST 7 DAYS. I'VE READ A LOT OF OTHER PEOPLE WITH THE SAME ISSUE. JEEP SHOULD HAVE A RECALL ON THIS. THIS HAPPENED IN MY DRIVEWAY WHEN TURNING ON MY CAR. I READ THAT SOMEONE'S MECHANIC SAID IT CAN LEAVE YOU STRANDED AND IS DANGEROUS IF IT COMES ON WHILE DRIVING AS YOU WON'T BE ABLE TO PUT THE CAR IN PARK. THIS HA HAPPENED TO ME 3 TIMES OVER THE PAST 7 DAYS.

Mileage: 31,700

MY SERVICE SHIFTER MESSAGE HAS BEEN STAYING ON. WHEN IT FIRST STARTED GIVING THE MESSAGE IT WOULD GO OFF WHEN I CUT THE VEHICLE OFF AND I WOULDN'T GET THE MESSAGE AGAIN FOR A WHILE BUT NOW IT IS STAYING ON. I'VE ALSO BEEN HAVING ISSUES WITH THE TRANSMISSION SHIFTING REALLY HARD SOMETIMES BUT ONLY WHEN I GET THE SERVICE SHIFTER MESSAGE.

Mileage: 89,575

ON 5 DIFFERENT OCCASIONS WHILE DRIVING ON THE HIGHWAY MY SERVICE SHIFTER CAME ON MY DASHBOARD AND ALL MY GEARS TURNED RED.

Mileage: 55,000

WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!

Mileage: 35,000

SEVERAL TIMES NOW WHILE DRIVING THE VEHICLE THE SERVICE SHIFTER WARNING COMES ON ON THE DASH AND ALL OF THE RED LIGHTS FOR THE PARK REVERSE NEUTRAL AND DRIVE ALL COME ON ON THE SHIFT COLUMN. AFTER PULLING OVER AND SHUTTING THE VEHICLE OFF AND TURNING IT BACK ON EVERYTHING RESETS ONLY TO DO IT AGAIN RANDOMLY FURTHER DOWN THE ROAD .

Mileage: 100,000

2017 JEEP CHEROKEE 'SERVICE SHIFTER' WARNING LIGHT APPEARED WHILE CAR WAS IN MOTION APPROX (50 MPH). ALL GEARS LIT UP WITH A RED LIGHT. IT STARTLED ME SO I PULLED OVER TO LOOK IT UP & SEE IF I'M IN IMMEDIATE DANGER

Mileage: 50,600

WHEN DRIVING THE CAR DASH WILL POP UP AND SAY 'SHIFTER SERVICE REQUIRED'. ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP.

Mileage: 40,000

WHILE DRIVING THE SERVICE SHIFTER LIGHTER APPEARS ON DASH AND SHIFTER POSITION LIGHTS ALL LIGHT RANDOMLY AND HAS BEEN BECOMING MORE FREQUENT. THEY TURN OFF ONCE I STOP, TURN THE CAR OFF, AND RESTART THE CAR. I HAVE READ MODELS PREVIOUSLY HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT 2017 WHICH APPEARS TO HAVE THE SAME ISSUES. ALSO I'VE HAD TO CHANGE MY SPARK PLUGS AT ABOUT EVERY 50,000 MILES. I REPLACED THEM ONCE ALREADY AND ONCE AGAIN I AM HAVING THE SAME ISSUE THE CHECK ENGINE LIGHT IS ON AND AT TIMES THE CAR IS SHAKING FROM THE MISFIRING. THE CHECK ENGINE LIGHT REMAINS ON AT A TIMES. THE CHECK ENGINE LIGHT FLASHES AND THE CAR IS SHAKING THE POWER AND ACCELERATION ARE SIGNIFICANTLY REDUCED WHEN THE SPARK PLUGS ARE ACTIVELY MISFIRING. THIS ONLY OCCURS WITH ACCELERATING AND PRESSING ON GAS PEDAL AND HAPPENS CONSTANTLY WHILE DRIVING. I'VE NEVER HAD TO REPLACE SPARK PLUGS THIS OFTEN THEY USUALLY LAST ATLEAST 100,000 MILES. THERE IS A PROBLEM WHEN THEY BARELY LAST FOR HALF THAT AND REQUIRE REPLACEMENT ATLEAST 2 TIMES BEFORE THEY SHOULD GO BAD. THESE SEEM TO BE A COMMON ISSUE BUT WHEN YOU ASK THE DEALER THEY ACT CLUELESS AND SOMETHING NEEDS TO BE DONE. THESE ARE COSTLY PROBLEMS THAT SHOULD NOT BE OCCURRING OR OCCURRING THIS FREQUENTLY. PLEASE INVESTIGATE.

Mileage: 50,000

WHILE DRIVING THE SERVICE SHIFTER LIGHTER APPEARS ON DASH AND SHIFTER POSITION LIGHTS ALL LIGHT RANDOMLY AND HAS BEEN BECOMING MORE FREQUENT. THEY TURN OFF ONCE I STOP, TURN THE CAR OFF, AND RESTART THE CAR. I HAVE READ MODELS PREVIOUSLY HAVE BEEN RECALLED FOR THIS ISSUE BUT NOT 2017 WHICH APPEARS TO HAVE THE SAME ISSUES. ALSO I'VE HAD TO CHANGE MY SPARK PLUGS AT ABOUT EVERY 50,000 MILES. I REPLACED THEM ONCE ALREADY AND ONCE AGAIN I AM HAVING THE SAME ISSUE THE CHECK ENGINE LIGHT IS ON AND AT TIMES THE CAR IS SHAKING FROM THE MISFIRING. THE CHECK ENGINE LIGHT REMAINS ON AT A TIMES. THE CHECK ENGINE LIGHT FLASHES AND THE CAR IS SHAKING THE POWER AND ACCELERATION ARE SIGNIFICANTLY REDUCED WHEN THE SPARK PLUGS ARE ACTIVELY MISFIRING. THIS ONLY OCCURS WITH ACCELERATING AND PRESSING ON GAS PEDAL AND HAPPENS CONSTANTLY WHILE DRIVING. I'VE NEVER HAD TO REPLACE SPARK PLUGS THIS OFTEN THEY USUALLY LAST ATLEAST 100,000 MILES. THERE IS A PROBLEM WHEN THEY BARELY LAST FOR HALF THAT AND REQUIRE REPLACEMENT ATLEAST 2 TIMES BEFORE THEY SHOULD GO BAD. THESE SEEM TO BE A COMMON ISSUE BUT WHEN YOU ASK THE DEALER THEY ACT CLUELESS AND SOMETHING NEEDS TO BE DONE. THESE ARE COSTLY PROBLEMS THAT SHOULD NOT BE OCCURRING OR OCCURRING THIS FREQUENTLY. PLEASE INVESTIGATE.

BROUGHT USED CAR AT 45000 MILES. GOT SERVICE SHIFTER LIGHT AND CHECK ENGINE LIGHT (PE420 CATALYTIC CONVERTERS). SERVICE SHIFTER LIGHT APPEAR RANDOMLY WHEN DRIVING FROM 10-60 MPH, AND GOES AWAY WHEN TURNING OFF CAR. HAS RETURNED EVERY 3 DAYS FOR ONE WEEK. CHECK ENGINE LIGHT REMAINS ON FOR ENTIRE WEEK. REAR PASSENGER SIDE DOOR LOCK DOES NOT RESPOND TO LOCK/UNLOCK BUTTON PRESS. REVERSE CAMERA DOES NOT DISPLAY CLEAR IMAGE.

Mileage: 49,000

MY SHIFTER LIGHT COMES ON FOR ALL OF THE SPACES ON MY SHIFTER. TWO DEALERSHIPS HAVE NOT SEEN ANY CODES TO MY SPECIFIC CAR. ALSO, MY SPARK PLUG BURNT OUT AT 45,000 MILES AND I WAS TOLD THAT IS NOT SUPPOSE TO HAPPEN THAT WAY.

MY 2017 JEEP CHEROKEE,S DASH WARNING LIGHT COMES ON SAYING SHIFTER SERVICE ' THIS HAS HAPPENED 6WEEKS AGO AND NOW AGAIN.UPON STOPPING THE VEHICLE , SHUTTING IT OFF AND THEN RESTARTING THE WARNING GOES AWAY . AFTER READING ALL THE PROBLEMS JEEP IS HAVING THEIR SEEMS TO BE NO SOLUTION BUT DEALERS GUESS WORK AND LITTLE RESULTS

Mileage: 25,000

2017 WITH 34K ON IT AND ON A MINIMUM OF 2 HANDS I HAVE HAD THE ERROR SERVICE SHIFTER COME UP. AFTER CAR IS TURNED OFF, IT WILL GO AWAY FOR NO SPECIFIC AMOUNT OF TIME AND THEN EVENTUALLY POP BACK UP EITHER WHILE DRIVING OR FIRST START UP OF THE DAY.

THE SERVICE SHIFTER LIGHT KEPT COMING ON WHILE DRIVING DUE TO A FAULTY WIRING HARNESS AND ALL GEARS LIT UP RED. I WAS CHARGED $375 TO HAVE IT FIXED, BUT IF YOU SEARCH THE FORUMS IT IT IS HAPPENING TO EVERYONE WITH A 2017 JEEP CHEROKEE.

Mileage: 40,000

I KEEP HAVING TO DO OIL CHANGES WITHIN A 1 1/2 MONTHS WITHOUT EVEN GOING 3,000 MILES. ALSO MY CAR SHUTS ON AND OFF RANDOMLY AND THE POWER GOES OUT ON THE RADIO AND SPEEDOMETER. I'VE TAKEN MY CAR IN AND THEY RUN A DIAGNOSTIC AND ALWAYS TELL ME THAT EVERYTHING WITH THE CAR IS FINE. THIS SHUT OFF SEEMS TO HAPPEN WHEN I STOP AT A STOP LIGHT OR STOP SIGN. ALL THE POWER SEEMS TO GO OUT AND THE CAR COMPLETELY SHUTS OFF. THE LIGHTS ON THE RADIO AND SPEEDOMETER HAVE GONE BLACK WHILE THE CAR IS IN MOTION, IT HAS HAPPENED WHILE I'M DRIVING ON THE HIGHWAY. I HAVE NO IDEA WHY I'M HAVING TO GET MORE FREQUENT OIL CHANGES.

Mileage: 40,000

I PURCHASED MY VEHICLE ON JULY 27TH PAYING 28,000 DOLLARS FOR IT. I TEST DRIVE IT AND EVERYTHING WAS FINE. TWO DAYS LATER MY 'SERVICE SHIFTER' LIGHT CANE ON AND EVERYTHING BY MY SHIFTER WAS ILLUMINATED. TODAY (08/03/2020) IT HAPPENED AGAIN. NUMEROUS PEOPLE ONLINE HAVE BEEN COMPLAINING ABOUT THEIR JEEPS DOING THE SAME THING. I HAVE UNDER 60,000 MILES ON THIS JEEP AND SOMETHING NEEDS TO BE DONE. I CAN END UP BEING STRANDED ON THE SIDE OF THE ROAD AS I TRAVEL A LOT. PLEASE RECALL THIS ISSUE AS MANY PEOPLE ARE PAYING TO GET THIS FIXED WHEN IT'S NOT THE CAR OWNERS FAULT.

Mileage: 57,758

ON A RECURRING BASIS, THE DASHBOARD LIGHTS UP WITH A "SERVICE SHIFTER NOW" MESSAGE AND ALL LIGHTS ON THE GEAR SHIFT ARE ILLUMINATED. AFTER A RESTART, THE LIGHTS GO AWAY AND THE CAR RESUMES NORMAL FUNCTIONALITY. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 6-8 MONTHS.

Mileage: 32,000

THE CAR HAS A SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS ON THE SHIFTER ARE LIT RED FOR EXAMPLE THE PARKING, REVERSE, DRIVE, NEUTRAL. THE CAR STARTED DRIVING REALLY ROUGH AND NOW THERE IS A RATTLING NOISE. BOUGHT THE CAR AROUND 1 MONTH AGO AND IT IS ALREADY GIVING PROBLEMS. THE CAR ONLY HAS 19,000 MILES AND WHEN I GOOGLED THE PROBLEM I SEE SEVERAL PEOPLE HAD THE SAME PROBLEM THEN THE DEALER FIXED THE PROBLEM CHARGING SOME PEOPLE BUT THE PROBLEM CAME BACK AS WELL AS CAUSING LEAKS OR OTHER PROBLEMS. THE VEHICLE WAS SITTING AT HOME THEN WHEN TURNED ON THE LIGHTS CAME ON AND THEN TURNED OFF THE LIGHTS WENT OFF A COUPLE TIMES BY RESTARTING THE ENGINE BUT NOW IT ALWAYS STAYS ON AS WELL AS CAUSES A RATTLING NOISE AS WELL AS VERY ROUGH DRIVING.

Mileage: 19,600

SERVICE SHIFTER MESSAGE APPEARS OUT OF NOWHERE AND JEEP SAYS THAT THIS IS NOT COVERED BY WARRANTY. I?VE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE AND WOULD REQUEST AN INVESTIGATION FOR A RECALL SINCE THIS SEEM TO BE A LIFE THREATENING SITUATION AND IT ALSO SEEMS THAT JEEP IS BOTH CARING THAT MUCH ABOUT IT. THEY SAY WE NEED TO CHANGE THE SHIFTER. CAR IS ONLY 3 YEARS OLD AND HAS ONLY 25K MILES. THIS IS HAPPENING VERY OFTEN NOW. AND TO HAVE THE CAR TURNED OFF AND THEN BACK ON IS NOT A SOLUTION TO ME AND MANY OTHER JEEP BUYERS. COMPLETELY DISAPPOINTED AND WOULD NEVER BUY A JEEP CHEROKEE AGAIN. *TR

Mileage: 25,000

SERVICE SHIFTER MESSAGE COMES UP IN THE MESSAGE CENTER ON THE DASH, AND PRND LIGHTS UP RED WHEN VEHICLE IS IN MOTION. PULLING OVER AND TURNING THE ENGINE OFF SOMETIMES MAKES THE MESSAGE GO AWAY, OTHER TIMES IT PERSISTS. PROBLEM STARTED AT AROUND 11,000 MILES. HAPPENS RANDOMLY, AND DEALERS CANNOT REPLICATE THE ISSUE. *TR

Mileage: 11,000

SHIFTER ERROR THEN TURNS OFF RANDOMLY. ESPECIALLY ON TURNS

FOR OVER A MONTH NOW I'VE RECEIVED"SERVICE SHIFTER" MESSAGE. CAR SHAKES BADLY AND LOSES POWER AS IF ITS GOING TO SHUT OFF. THREE DIFFERENT TIMES IT DID SHUT OFF AND STRUGGLED TO RE-CRANK! SERVICE SHIFTER MESSAGE GOES AWAY AFTER TURNING THE JEEP OFF & BACK ON. VERY UNSAFE WHEN DRIVING ON THE HIGHWAY (OR ANYWHERE)!!! PURCHASED BRAND NEW AND IS UP TO DATE ON OIL CHANGES, ETC. JEEP ALSO BURNS MORE OIL THAN IT SHOULD. *TR

Mileage: 42,000

THE SERVICE SHIFTER HAS COME ON MULTIPLE TIMES LATELY AND IT REQUIRES ME TO SHUT THE CAR DOWN COMPLETELY. ONCE RESTARTED THE CAR RUNS PERFECTLY UNTIL ABOUT ANOTHER 300 MILES OR SO AND THE SERVICE LIGHT COMES BACK ON. RECENTLY MY CAR WILL SHOW SERVICE SHIFTER THEN IT JUST SHUTS DOWN COMPLETELY IN THE MIDDLE OF DRIVING EXTREMELY DANGEROUS. I'VE BEEN SEEING MORE AND MORE PEOPLE HAVING THIS PROBLEM WITH THIS YEAR MAKE AND MODEL AND IT SHOULD DEFINITELY BE SOMETHING THEY INVESTIGATE AND RECALL IT'S EXTREMELY DANGEROUS TO JUST BE DRIVING AND YOUR CAR DECIDES TO SHUT OFF. *TR

Mileage: 45,518

SHIFTER SERVICE WARNING LIGHT HAS CAME ON AT 48,000 MILES AND GOES OFF WHEN I RESTART MY VEHICLE BUT HAS CAME BACK ON REPEATEDLY AFTERWARDS. IT ONLY HAPPENS AFTER I'M DRIVING FOR ABOUT 10 MINS AND WHEN I PUT MY JEEP IN PARK AND THE WARNING LIGHT COMES ON AND ALL OF THE SHIFTER LIGHTS TURN RED.

Mileage: 48,000

A MESSAGE APPEARS STATING TO 'SERVICE SHIFTER SOON' AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP. THE MESSAGE IS RESET AFTER A RESTART. IT COMES BACK AT RANDOM INTERVALS: WHEN FIRST STARTING, DRIVING ON THE INTERSTATE, ETC. IT HAS COME ABOUT 30 TIMES OVER THE COURSE OF 1 YEAR. *TR

Mileage: 38,000

SERVICE SHIFTER LIGHT HAS COME ON MULTIPLE TIMES SINCE 36,000. VEHICLE NOW HAS 75,000 AND STILL AN ISSUE. IT WILL GO MONTHS W/O COMING ON,OR IT WILL COME ON MULTIPLE TIMES I ONE DAY. HAPPENS IN COLD, HOT, WET AND DRY WEATHER. VERY RANDOM. SHUT VEHICLE OFF AND RESTART AND IT GOES AWAY, TEMPORARILY. *TR

Mileage: 36,000

SERVICE SHIFTER LIGHT CAME ON WHEN I STARTED MY VEHICLE. I UNDERSTAND IT IS A VERY COMMON PROBLEM WITH THE NEWER JEEP CHEROKEES. IT WAS SUGGESTED I FILE A FORMAL COMPLAINT SO WE CAN GET A RECALL. PRETTY MUCH EVERY CHEROKEE HAS THIS PROBLEM BEFORE 50000 MILES. *TR

Mileage: 53,000

I WAS DRIVING DOWN THE HIGHWAY GOING 65 MILES AN HOUR AND ALL OF A SUDDEN ALL THE LIGHTS ON MY GEAR SHIFT TURNED RED AND THE CAR SEEMED TO HAVE STOPPED RUNNING. I WAS ABLE TO GET TO THE SIDE OF THE RODE AND PUT THE CAR IN PARK. A FEW MINUTES LATER I TRIED TO START THE VEHICLE AND ALL KINDS OF LIGHTS CAME UP ON MY PANEL AS WELL AS THE GEAR SHIFT. NOW I HAVE A CONSTANT MESSAGE TO SERVICE SHIFTER. I GOOGLED IT AND LOW AND BEHOLD THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM, FROM 2015 - 2018. WHY HAS THERE NOT BEEN A RECALL? MY FAMILY WAS NOT SAFE ON THE HIGHWAY. *TR

Mileage: 37,500

MY 2017 JEEP LATITUDE HAS 43K. WHILE DRIVING TO WORK, 60 MPH, ALL THE LIGHTS CAME ON NEXT TO THE SHIFTER AND "SERVICE SHIFTER" MESSAGE CAME ON. WHAT IS THE CAUSE OF THIS? I HAVE BEEN READING THAT MANY PEOPLE HAVE HAD THIS HAPPEN. WHEN I SHUT CAR OFF AND TURNED ON AGAIN, IT DID NOT COME BACK ON. BUT, FROM WHAT I READ, DEALERS ARE SAYING IT JUST NEEDS TO BE "RESET." IS THIS A SAFETY ISSUE? HELP. *TR

Mileage: 433,000

VEHICLE BOUGHT DEC/2019. 2 MONTHS LATER WHILE DRIVING HIGHWAY SPEEDS SERVICE SHIFTER LIGHT CAME ON, PULLED VEHICLE OVER AND WAITED A FEW MINUTES VEHICLE STARTED BACK UP NO LIGHT. MARCH 2020, DRIVING IN TOWN VEHICLE DECELERATED AND TOLD TO PUT VEHICLE IN PARK, ALL LIGHTS CAME ON AND SERVICE SHIFTER MESSAGE APPEARED AGAIN. VEHICLE STARTED AFTER A LITTLE BIT AND SINCE I WAS VERY CLOSE TO HOME I PARKED IT IN THE DRIVEWAY. CALLED A CERTIFIED DEALER TO DISCUSS ISSUE. REPLACED SHIFT BEZEL AND WIRING HARNESS. DIDN'T SOLVE THE ISSUE. COULDN'T SIMULATE MY ISSUE AT THE DEALERSHIP DIAGNOSTIC. WAS TOLD IF IT HAPPENS AGAIN MAY NEED AN ENTIRE SHIFTER ($1000+). HOW IS SOMETHING SO SERIOUS, THAT CAN APPLY YOUR EMERGENCY BRAKE WHILE AT DRIVING SPEED, OR DECELERATE YOU WHEN IN A DANGEROUS SITUATION NOT BE RECALLED? HOW MANY COMPLAINTS HAVE BEEN FILED? THIS IS NOT RIGHT. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 25 MPH AND MAKING A LEFT TURN, THE VEHICLE CEASED WITH THE SERVICE SHIFTER WARNING MESSAGE ILLUMINATED. THE DRIVER PULLED TO THE SIDE OF THE ROADWAY. AFTER APPROXIMATELY AN HOUR, THE VEHICLE RESTARTED AND THE DRIVER DROVE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER DODGE JEEP RAM LOCATED AT 7661 US-51, MILLINGTON, TN 38053, (901) 872-0195, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN COMPUTER NEEDED TO BE RESET. THE COMPUTER WAS RESET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

THE SERVICE SHIFTER LIGHT WAS COMING ON. ALL THE LIGHTS ON THE GEAR SHIFT WERE LIT UP. AND THE EMERGENCY BRAKE KEPT APPLYING ON ITS OWN. THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF TIME. I TOOK IT TO THE DEALERSHIP AND IT COST ME ALMOST $400 TO REPLACE THE BEZEL AND WIRING HARNESS. THE SERVICE TECH AT THE DEALERSHIP SAID WE WERE LUCKY THAT THE EMERGENCY BRAKE DIDN'T APPLY WHILE GOING AT HIGHER SPEEDS. *TR

Mileage: 55,900

ENGINE KEEPS SHUTTING DOWN WHILE DRIVING ON STREET OR HIGHWAY. 5 TIMES SINCE 9/19. DEALER REPLACED ENGINE AND PROBLEM CONTINUES

Mileage: 41,188

SERVICE SHIFTER APPEARED WHILE DRIVING WITHIN CITY AND ILLUMINATED GEAR SHIFT COLUMN IN RED. PULLED OVER TO PARK AND TURNED OFF VEHICLE. RESTARTED AND SERVICE SHIFTER DID NOT REMAIN.

Mileage: 54,000

WAS DRIVING AND IN MOTION WHEN I HEARD A DING AND THE "SERVICE SHIFTER" ALERT CAME ON, AND ALL OF THE GEARS HAD THE RED LIGHT ON. I HAVE OWNED THE VEHICLE FOR 9 MONTHS AND HAVE NEVER HAD AN ELECTRICAL ISSUE BEFORE. IT IS NOT DUE FOR AN OIL CHANGE OR ANY OTHER MAINTENANCE SERVICE. IT IS AT 47,000 MILES AND WHEN I CALLED THE DEALERSHIP, THEY SAID THIS HAPPENS VERY FREQUENTLY BUT IS NOT COVERED UNDER WARRANTY, AND THAT I WOULD NEED TO REPLACE THE SHIFTER AND SHIFTER HARNESS. I AM VERY UPSET AND DISAPPOINTED WITH JEEP THAT THIS IS A LIFE-THREATENING ISSUE, AND IT HAPPENS "FREQUENTLY." PLEASE INVESTIGATE THIS ISSUE AS THIS IS NOT FAIR TO OWNERS WHO ARE NOW AT RISK WHEN TRAVELING.

Mileage: 47,000

WHEN I START MY CAR, SERVICE SHIFTER COMES ON AND ALL MY LIGHTS ON THE PANEL. I HAVE TO TURN MY CAR OFF, OPEN MY DOOR TO RESET. IT TAKES A FEW TRIES FOR THE CAR TO RESET. ALSO, MY CAR BUMPS FORWARD WHILE DRIVING. HAPPENS FREQUENTLY. I HAVE TAKEN THIS IN SEVERAL TIMES TO THE DEALERSHIP BY THIS NEVER FIXES THE ISSUE. THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE CAR IN DECEMBER OF 2016. ANOTHER ISSUE IS THAT MY CAR JUST DIES WHILE I AM DRIVING. BATTERY IS FINE. AFTER SEVERAL ATTEMPTS AND PUSHING THE GAS PEDAL DOWN, THE CAR WILL START AGAIN AFTER RESTING FOR 10MINUTES. DEALERSHIP ALWAYS SAYS ITS THE OIL, BUT I HAVE 2 MONTHS STILL TO GO FOR OIL CHANGE AND OVER 2,000 MILES TIL MY NEXT CHANGE. OIL LIFE IS OVER 50%. EVERYTIME I TAKE IT IN FOR THIS IT WORKS FOR A FEW MONTHS AND THEN THE ISSUE HAPPENS AGAIN.

Mileage: 66,000

WHEN DRIVING TO WORK THIS MORNING "SERVICE SHIFTER" APPEARED ON MY DASHBOARD AND ALL THE LIGHTS TO THE LEFT OF THE SHIFTER WERE RED.

Mileage: 38,235

SERVICE SHIFTIER MESSAGE APPEARS ON DISPLAY ABOUT EVERY 50 MILES. DISAPPEARS WHEN ENGINE IS SHUT OFF AND RESTARTED. HAD REPAIRED AT JEEP DEALER. PROBLEM HAS REAPPEARED AGAIN.

Mileage: 50,000

SHIFTER SERVICE WARNING ON DASH. UPON START UP THE DASH MESSAGE CENTER OCCASIONALLY SHOWS "SHIFTER SERVICE" AND ALL OF THE SELECTOR LIGHTS ON THE CONSOLE ARE LIT. YOU CANNOT SHIFT INTO DRIVE. YOU MUST STOP THE ENGINE AND RESTART IN ORDER TO PROCEED. THIS OCCURS ON START UP AND OCCASIONALLY ONLY.

Mileage: 28,000

'SHIFTER BEZEL AND WIRING REQUIRES REPLACEMENT ACCORDING TO EIDE CHRYSLER SERVICE TECHS 'SHIFT MODULE NOT FUNCTIONING ' REPLACED BY EIDE CHRYSLER TWICE 'VEHICLE RANDOMLY SWAPS BETWEEN R/N/D WHILE DRIVING 'VEHICLE HAS DIFFICULT TIME STARTING 'CHECK ENGINE LIGHT ' CODE P0128 ' COOLANT TEMPERATURE BELOW THERMOSTAT REGULATING TEMPERATURE OCAUSED VEHICLE TO ENTER 'LIMP MODE' ON THE INTERSTATE, REQUIRING A TOW TRUCK 'VEHICLE CANNOT ACHIEVE MORE THAN 8MPG IN ANY MODE 'SERVICE AIRBAGS / AIRBAG MALFUNCTION RANDOMLY POPS UP ON DASH INFORMATION CENTER 'VEHICLE WAS PLACED IN 'REVERSE' AND THE TRANSMISSION DROVE THE VEHICLE FORWARD, CAUSING AN ACCIDENT ' VEHICLE TOWED TO EIDE CHRYSLER 3/15/2020 THESE ISSUES KEEP COMING UP AND "ITS NOT UNDER WARRANTY". WHEN WILL CHRYSLER RECOGNIZE THIS IS A MAJOR PROBLEM AND RECALL?

Mileage: 45,000

THIS HAPPENS EVERY DAY WHILE DRIVING. I WILL BE DRIVING (NO CERTAIN SPEED) BUT I WILL HEAR A "DING" & I LOOK AT MY SCREEN & IT SAYS "SERVICE SHIFTER" AND ALL MY LIGHTS LIGHT UP ON MY GEAR SHIFTER. MY JEEP TENDS TO HAVE HARD SHIFTING ONCE THIS OCCURS. I THEN HAVE TO STOP, TURN MY CAR OFF AND TURN IT BACK ON. (THE PICTURES I'M ATTACHING ARE FROM LAST WEEK. HOWEVER, THIS HAS BEEN HAPPENING FOR AWHILE)

Mileage: 70,000

DEVICE TRANSMISSION LIGHT COMES ON AND CAR DIES AND WILL NOT RESTART. WHEN STOPPING AT A STOP SIGN OR RED LIGHT.

I KEEP GETTING A SERVICE SHIFTER LIGHT ON DASH AFTER DRIVING 30 SOME MILES. I TURN THE CAR OFF AND THEN BACK ON AND IT GOES AWAY. I WILL ALSO GET A NO STOP START AVAILABLE EVERY OTHER TIME I START MY CAR. I HAVE TAKEN IT TO MY MECHANIC BUT HE CAN NOT FIND ANYTHING IN THE CAR LOG ABOUT THE PROBLEMS I AM HAVING. I HAVE READ THAT OTHER JEEP OWNERS HAVE HAD THE SAME PROBLEM BUT IT SEEMS THERE WAS NO REAL SOLUTION.

Mileage: 25,000

MY SERVICE SHIFTER LIGHT HAS CAME UP 3 SEPARATE TIMES. THE LAST TIME IT CAME ON, MY JEEP TOOK ITSELF FROM DRIVE TO PARK WHILE I WAS IN MOTION, LOCKING UP MY TIRES AND STEERING WHEEL. I COULD NOT GET MY PARK BACK INTO DRIVE, AND IT CAUSED ME TO SLIDE OFF THE ROAD. IT HAS HAPPENED ON 3 SEPARATE OCCASIONS. I HAVE ALSO HAD MY BLUETOOTH AND MY RADIO MALFUNCTIONING. IT CHANGES STATIONS AND VOLUME BY ITSELF, SWITCHES BETWEEN AM AND FM AND CHANGES VOLUME RANDOMLY. MY U CONNECT BLUETOOTH STOPPED WORKING ENTIRELY.*DT*TP CONSUMER STATED WHILE DRIVING VEHICLE SHIFTED FROM DRIVE TO PARK AND THE TIRES HAD LOCKED UP. INCIDENT HAPPENED AGAIN FRIDAY MARCH 13TH. WHILE DRIVING SERVICE SHIFTER LIGHT CAME ON. VEHICLE WAS TOWED TO A LOCAL DEALER AND REPAIRED.*JB*DT*TP*DT*DT *AS

Mileage: 50,000

2017 JEEP TRAILHAWK. BOUGHT NEW. CAR BEGAN RANDOMLY DISPLAYS "SERVICE SHIFTER" MESSAGE ON DASH JUST AFTER WARRANTY EXPIRED AT 36K MILES. LIGHTS UP GEAR SHIFTER LIGHTS AS WELL. COMES AND GOES. ONCE ON WON'T GO AWAY UNLESS CAR IS SHUT OFF. CANT SEE SPEED OR OTHER DISPLAYS. HAPPENS WHILE IN MOTION OR AT STOP LIGHTS, ON SUBURBAN STREETS. ANY WEATHER . ANY SPEED. MAY BE WEEKS BEFORE IT COMES ON, OR DAYS OR EVEN HOURS. WHEN YOU SHUT OFF CAR SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T. DODGE JEEP DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT.

Mileage: 36,000

THE SERVICE SHIFTER WARNING LIGHTS CAME ON AND ALL OF THE LIGHTS ON THE GEAR SHIFT WAS ON. THIS SEEMS TO BE A PROBLEM WITH THE CHEROKEE AND IT NEEDS TO BE FIXED. THIS HAPPENED WHILE I WAS DRIVING IN THE RAIN.

Mileage: 68,937

SERVICE SHIFTER WARNING. STATIONARY, OR IN MOTION. WARNING CAN'T BE FIXED AND BLOCKS READOUT.

Mileage: 27,000

WHILE DRIVING I GOT A 'SERVICE SHIFTER ' MESSAGE AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP. I PULLED OVER TURNED THE CAR OFF AND IT WENT AWAY. IT HAPPEND AGAIN AFTER MY OIL CHANGE AT THE DEALERSHIP. IT GOES AWAY AFTER I RESTART THE CAR BUT SEEMS TO BE A SAFETY PROBLEM BUT THE DEALERSHIP DIDN'T THINK SO. NO MESSAGE OR LIGHTS AFTER I RESTART BUT IT HAS HAPPENED MORE THAN ONCE.

I PURCHASED MY JEEP BACK IN APRIL 2019 AND I HAVE BEEN AN ISSUE WITH THE GEAR SHIFT ALMOST EVERY SINGLE MONTH TO CURRENT. MY CAR WILL LITERALLY SHUT OFF IN THE MIDDLE OF THE ROAD AND WILL READ "SERVICE SHIFT GEAR". I HAVE TO PUT THE CAR IN PARK AND TURN IT OFF, WAIT A COUPLE OF MINUTES FOR IT TO CRANK BACK UP AND THE THE MESSAGE GOES AWAY. THIS IS EXTREMELY DANGEROUS BECAUSE RECENTLY THIS HAPPENED TO ME WHILE DRIVING DOWN THE HIGHWAY! I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL AND I HAVE LOOKED THIS ISSUE UP AND THERE ARE SEVERAL OTHER PEOPLE WHO ARE EXPERIENCING THIS SAME PROBLEM. I HAVE NOT BEEN ABLE TO GET HELP FROM THE DEALERSHIPS. NOTHING SPECIFICALLY HAPPENS WHEN THE CAR SHUTS OFF IT WILL JUST DO IT RANDOMLY.

2017 JEEP CHEROKEE SERVICE SHIFTER LIGHT STARTED COMING ON RANDOMLY AT 28,000 MILES. USUALLY TURNING OFF THE CAR AND CRANKING IT BACK UP WOULD MAKE THE SERVICE SHIFTER LIGHT GO AWAY. NOW AFTER ONLY OWNING THE CAR FOR 2 YEARS IT IS STARTING TO SHIFT OUT OF GEAR AND THE SERVICE SHIFTER LIGHT STAYS ON MOST OF THE TIME. SOMETIMES DRIVING DOWN THE ROAD AND THE SHIFTER LIGHT WILL POP ON OUT OF NOWHERE. IN THE TWO YEARS I'VE OWNED IT I'VE ONLY PUT 20,000 MILES ON IT. LEFT THE DEALERSHIP TODAY TO FIND OUT THIS PART IS NOT COVERED IN THE POWERTRAIN WARRANTY. I'VE GOTTEN ONE QUOTE FOR $800 TO REPLACE THE SHIFTER BEZEL AND WIRING HARNESS. THIS IS A 2017 WITH ONLY 40,000 MILES. ALL OVER THE INTERNET JEEP OWNERS TELL OF AN IDENTICAL STORY WITH THEIR JEEPS. JEEP NEEDS TO OWN UP TO THIS BEING A FAULTY PART. I SHOULD NOT HAVE TO SPEND THIS MUCH MONEY TO FIX A FAULTY PART. WILL NEVER BUY A JEEP AGAIN

Mileage: 40,000

THE SERVICE SHIFTER WARNING HAS COME ON MULTIPLE TIMES OVER THE PAST YEAR. WE HAVE TAKEN IT TO THE DEALER AND HAVE BEEN TOLD THEY CAN NOT FIND ANYTHING WRONG. THIS HAS HAPPENED WHILE DRIVING AT RANDOM SPEEDS AND DRIVING CONDITIONS. IT IS NOW HAPPENING EVERY TIME THE JEEP IS DRIVEN, SOMETIMES BEFORE WE EVEN GET TO THE END OF THE DRIVEWAY.

DRIVING DOWN THE RD SERVICE SHIFTER LIGHT COMES ON , THEN PULL OVER PUT CAR IN PARK THEN THE CAR JUST TURNS OFF IN THE MIDDLE OF THE RD. YOU HAVE TO CRANK AND CRANK TO GET IT STARTED BACK WHILE IN THE MIDDLE OF THE RD. I ALMOST GOT RUN OVER ON THE HIGHWAY WHERE THE SPEED LIMIT IS 65. I'M SCARED TO DRIVE MY CAR FOR THE FEAR OF CAUSING A ACCIDENT AND GETTING KILLED. I HAVE A 8 YEAR OLD DAUGHTER THAT O TRANSPORT DAILY. THIS IS A SAFETY ISSUE AND LOTS OF OTHERS ARE HAVING THIS PROBLEM WHEN I GOOGLED WHAT MY CAR IS DOING.

HAVE OWNED MY 2017 GRANITE JEEP CHEROKEE LATITUDE 3.2L V6 SUV SINCE AUGUST 2017. SEVERAL TIMES A YEAR AM INSTRUCTED BY ON SCREEN MESSAGE TO RETURN TO PARK AND THEN SHIFT TO DRIVE AGAIN. ON 01/24/20, WITH 24,000 MILES, WHEN I STARTED THE CAR A SERVICE SHIFTER MESSAGE COME UP ON MY SCREEN. IT HIGHLIGHTED ALL MY GEAR LIGHTS RED AND THE SCREEN WAS LOCKED TO SERVICE SHIFTER. I TURNED THE CAR OFF, WAITED A FEW SECONDS AND THE CAR STARTED NORMALLY. HOWEVER, IN SEARCHING FOR THE ISSUE ONLINE FOUND THAT OVER A HUNDRED JEEP OWNERS HAD A SIMILAR EXPERIENCE. SUV RECALL T52: REPROGRAM TRANSMISSION CONTROL MODULE WAS RESOLVED @ ROSEVILLE JEEP 05/01/18. SEVERAL JEEP OWNERS SAID THAT THE ISSUE RECURRED EVEN AFTER THEIR SHIFTER WAS REPLACED. PLEASE ESCALATE THIS ISSUE TO A RECALL AND INVESTIGATE WHAT MUST BE DONE TO RESOLVE THIS ISSUE SO THAT WE ARE NOT CHARGED FOR AN ISSUE THE MANUFACTURER HAS NOT BEEN ABLE TO RECTIFY.

Mileage: 24,000

WHILE DRIVING MY CAR ALL OF A SUDDEN SAID SERVICE SHIFTER AND ALL OF MY LIGHTS ON MY SHIFTER LIT UP AS WELL. LIGHT WOULD NOT GO AWAY, NO OTHER LIGHTS CAME ON, HOWEVER WHEN BROUGHT TO BE LOOKED AT, NOTHING TO BE FOUND ON DIAGNOSTICS. THE LIGHT COMES ON FREQUENTLY WHILE DRIVING AND NOT DRIVING, HIGHWAY AND CITY STREETS. ALSO HAPPENS VERY FREQUENTLY, THE LIGHT ISN'T CONSTANTLY ON, BUT COMES ON SPORADICALLY, TURNS OFF WHEN VEHICLE IS TURNED OFF.

Mileage: 38,000

THIS IS THE 2ND TIME MY "SERVICE SHIFTER" HAS COME ON THE SCREEN AND THE PRND LIGHTS ALL TURNED RED. THE CAR WAS DRIVING NORMAL AND I WAS IN A PARKING LOT DOING ABOUT 15MPH. THE 1ST TIME I HAD JUST COME TO A RED LIGHT JUST AFTER LEAVING MY HOME WHICH I QUICKLY RETURNED. I HAVE READ ABOUT PEOPLE HAVING THIS ISSUE AND THE CAR SUDDENLY SHUTTING DOWN. IT'S VERY SCARY WHEN THIS COMES ON.

Mileage: 44,040

I HAVE HAD AN ISSUE WITH MY SERVICE SHIFTER LIGHT BEING ON. A FEW MONTHS AGO IT CAME ON AND I TURNED OFF THE CAR AND IT WENT OFF. THEN LATER IT CAME ON AND HAS STAYED ON FOR SEVERAL MONTHS NOW. I TOOK IT TOO THE DEALERSHIP AND THEY ADVISED ME THERE WAS NOTHING THEY COULD DO FOR IT. I HAVE SEEN THIS SAME ISSUE WITH MANY OTHER JEEPS AND HUNDREDS OF COMPLAINTS FROM OTHER OWNERS. THIS ISSUE NEEDS TO BE CORRECTED AND A TOTAL RECALL FOR ALL VEHICLES EXPERIENCING THIS ISSUE. IT IS DANGEROUS FOR ALL THESE VEHICLES DRIVING OUT THERE WITH THIS PROBLEM. SOMEONE COULD BE SERIOUSLY INJURED OR EVEN WORSE. PLEASE TAKE ACTION ON THIS MATTER!

I WAS DRIVING WHEN MY CAR LOCKED AND TOLD ME SERVICE SHIFTER, I IMMEDIATELY CALL JEEP WHO TOLD ME TO GO THE DEALERSHIP NEAR WHO TOLD ME THEY COULDNT DO ANYTHING BECAUSE IT HASN'T BEEN RECALLED

Mileage: 38,500

CAR STOPPED ON ME AND KEEPS DOING IT BEFORE IT DOES IT SAYS SERVICE SHIFTER I HAVE CONTACTED JEEP , I HAVE WENT TO A DEALERSHIP. BUT NO ONE HAS HELPED AND MY 2 YEAR OLD WAS IN THE CAR YESTERDAY WHEN I LOCKED WHILE I WAS DRIVING

Mileage: 38,415

DRIVING AND ALL OF A SUDDEN IT POPS UP ON MY PANEL TO "SERVICE SHIFTER" AND ALL THE GEAR INDICATOR LIGHTS LIGHT UP IN RED. THE ONLY WAY TO CLEAR IT IS TO PULL OVER AND PUT JEEP IN PARK AND TURN OFF ENGINE. UPON RESTARTING ALL IS BACK TO NORMAL. THIS IS THE 3RD INCIDENT IN ABOUT 4 WEEKS.

Mileage: 43,859

DRIVING TO DROP MY KIDS OFF AT SCHOOL A "SERVICE SHIFTER" MESSAGE CAME UP AND MY PNDR+- WERE ALL RED. I WAS CLOSE BY A DEALERSHIP SO I TOOK IT SLOW AND PULLED IT RIGHT INTO THE SERVICE AREA. I LEFT THE CAR RUNNING SO THEY COULD SEE WHAT IT WAS DOING. AFTER ABOUT 1 HOUR OF LOOKING AT IT THEY TOLD ME THAT IT WAS CONSIDER AN ELECTRICAL PROBLEM AND NO LONGER COVERED UNDER MY WARRANTY THAT ENDED AT 36,000 MILES AND I'M AT 49,000. AND THAT MY EXTENDED WARRANTY WOULDN'T COVER IT EITHER, SO IT WOULD BE UP TO ME TO COVER THE COST AT $135.00 ONE PART, $30.00 FOR ANOTHER PART AND FOR 1.5 HOURS LABOR. WITH ALL THESE COMPLAINTS OVER THE SAME THING YOU'D THINK THIS WOULD BE A RECALL BY NOW, WHOS TO SAY ONCE I PAY TO HAVE IT FIXED THAT IT WONT DO THIS AGAIN

Mileage: 49,000

THIS FIRST STARTED BACK IN SEPTEMBER 2019 TURNED THE CAR ON AND THE 'SERVICE SHIFT' LIGHT CAME ON. FOLLOWED BY THE CHECK AIR BAGS. I TURNED IT OFF AND BACK ON AGAIN, AND IT WAS GONE.THEN ABOUT A WEEK LATER, THE SAME THING HAPPENED - THEN A FEW DAYS AFTER THAT, MY ENGINE LIGHT CAME ON. ALSO HAPPEND WHILE I WAS DRIVING DOWN THE FREEWAY.

Mileage: 55,000

SEVERAL TIMES NOW (7-9), MESSAGE 'SERVICE SHIFTER' APPEARS. AT SAME TIME ALL RED DOTS ALONG SIDE THE SHIFTER ILLUMINATE (RED). WHILE TO MESSAGE IS VISIBLE THE CRUISE CONTROL IS DISABLED. TURNING CAR OFF AND RESTARTING IN MOST CASES ELIMINATED THE MESSAGE, RED DOTS NOT ILLUMINATE AND CRUISE CONTROL REGAINED FUNCTIONALITY. HAVE NOT NOTICED ANY OTHER ELECTRICAL PROBLEMS WITH THE VEHICLE WHILE THE MESSAGE WAS IN VIEW. THESE EVENTS ALWAYS HAPPENED AFTER THE VEHICLE HAS BEEN IN MOTION, HAS NOT HAD UPON INITIAL STARTUP.

Mileage: 34,000

SERVICE SHIFTER THE CAR TURN OFF ON MAJOR HIGHWAY

Mileage: 50,000

AFTER 19,000 THE DISPLAY SHOWED 'SERVICE SHIFTER'. THE DISPLAY IS LOCKED (UNABLE TO NAVIGATE TO ANY OTHER SCREEN) AND THE RED LIGHTS ON THE GEAR SHIFT ARE ILLUMINATED. IF THE ENGINE IS TURNED OFF AND BACK ON THE MESSAGE AND LIGHTS DISAPPEAR ONLY TO REAPPEAR AFTER ANOTHER 100 MILES. THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION ON ALL THREE OCCASIONS.

Mileage: 19,000

SERVICE ENGINE LIGHT IS COMING ON. WE JUST BOUGHT THIS ON 12/28/2019 WITH 46198 MILES. SIFTER ISSUES. LIGHT CAME ON AS DRIVING DOWN THE HIGHWAY AT NORMAL SPEED.

Mileage: 46,201

MESSAGE "SERVICE SHIFTER" POPS UP ON THE INSTRUMENT PANEL, AND A SERIES OF RED ALERT LIGHTS APPEAR NEXT TO EVERY GEAR ON THE AUTOMATIC TRANSMISSION SHIFTER LEVER. THIS PROBLEM IS RAMPANT AMONG 2017-2018 JEEP CHEROKEES!! THE DEALERS ARE UNABLE TO FIX THE PROBLEM! THEY REPLACE THE WIRING HARNESS, THEY REPLACE THE SHIFTERS THEMSELVES, THEY RESET THE COMPUTERS ' AND THE PROBLEM ALWAYS RETURNS! THE WEBSITE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 ALONE CONTAINS THE STORIES OF OVER 80 JEEP CHEROKEE OWNERS WHO HAVE THIS ONGOING PROBLEM. IMAGINE HOW MANY JEEP OWNERS ACROSS AMERICA ARE SUFFERING WITH THIS ISSUE! JEEP REPLACED THE 2014 SHIFTERS THAT WERE RECALLED (THE ONES THAT KILLED STAR TREK ACTOR ANTON YELCHIN IN 2016) WITH THIS NEW SHIFTER - AND THIS ONE IS JUST AS BAD! THESE VEHICLES MUST BE RECALLED!!

Mileage: 22,000

2017 JEEP CHEROKEE TRAILHAWK. SERVICE SHIFTER LIGHT CAME ON UNDER BUMPER TO BUMPER WARRANTY THE DEALERSHIP REPLACED IT. NOW AT 59,000 MILES THE LIGHT HAS CAME ON AGAIN. JUST RANDOMLY USUALLY WHEN IN MOTION. IF YOU PARK AND TURN THE CAR OFF FOR A FEW MINUTES AND THEN RESTART IT THE LIGHT USUALLY RESETS AND WONT COME ON FOR A FEW DAYS OR 100 MILES OR SO. THIS HAS BEEN A RECURRING PROBLEM FOR US AND MANY OTHER JEEP/DODGE/RAM/CHRYSLER OWNERS.

Mileage: 59,000

WHEN STARTING VEHICLE A "SERVICE SHIFTER" NOTIFICATION APPEARS ON DASH AND ALL LIGHTS BY SHIFTER ILLUMINATE, IN ORDER TO RESET YOU HAVE TO SHUT VEHICLE OFF AND RESTART AND THEN IT MAY OR MAY NOT DO IT NEXT TIME YOU START VEHICLE, IT DOES NOT SEEM TO STOP YOU FROM SHIFTING VEHICLE INTO DESIRED GEAR HOWEVER IS DEFINITELY SOMETHING THAT NEEDS TO BE COVERED UNDER A SAFETY RECALL. MY JEEP IS CURRENTLY IN SHOP FOR REPAIR, THEY CALLED ME AND TOLD ME THE BEZEL AND WIRING HARNESS HAVE TO BE REPLACED PER A BULLETIN THAT IS CURRENTLY OUT BUT I HAVE TO PAY $100 FOR MY EXTENDED WARRANTY TO COVER REPAIR. THIS SHOULD BE A RECALL DUE TO THE FACT THAT IT IS HAPPENING TO SO MANY PEOPLE AND IS NOT SOMETHING THAT SHOULD BE HAPPENING.

Mileage: 41,000

I LEFT WORK TODAY AT 4PM MADE A RIGHT HAND TURN ONTO A BRIDGE AND I NOTICED I COULDN'T ACCELERATE AND TWO ENGINE LIGHTS CAME ON THE DASH AND MY CAR COMPLETELY TURNED OFF ON ME AND I BROKE DOWN. I WAS STUCK ON A HIGH TRAFFICKING AREA ON A BRIDGE WHEN THIS HAPPENED. I'VE HAD MY JEEP FOR 2 YEARS AND NEVER ONCE HAD ANY ISSUES AND NEVER ONCE FELT LIKE IT WASN'T A SAFE VEHICLE. I DON'T FEEL SAFE TO DRIVE MY JEEP NOW AND WANT IT CHECKED OUT COMPLETELY BEFORE THIS HAPPENS AGAIN TO ME.

Mileage: 20,968

THERE IS A SHIFTER ERROR THAT COMES UP ON DASHBOARD AND ALL LIGHTS COME UP ON THE SHIFTER STICK WHILE DRIVING THE CAR. THIS HAPPENED TO ME TWICE OVER ONE NIGHT WHILE I DRIVING AND I AM CONCERNED WITH THE SAFETY OF MY VEHICLE. SEE LINKS BELOW. HTTPS://WWW.NHTSA.GOV/VEHICLE/2017/JEEP/CHEROKEE/SUV/4WD HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS947921 HTTPS://WWW.JEEPFORUM.COM/FORUM/F309/SERVICE-SHIFTER-MIL-15-DIESEL-3768705/

Mileage: 28,000

SERVICE SHIFTER LIGHT COMES ON WHEN STARTING VEHICLE UP AND WHEN DRIVING. TOOK INTO DEALER REPLACED SHIFTER AND LIGHT STILL COMES ON. BEEN GOING ON FOR OVER A YEAR NOW. DEALER WILL NOT PROVIDE LOANER CARS AND VEHICLE IS ALMOST OUT OF WARRANTY, THIS IS A KNOWN ISSUE AND A RECALL NEEDS TO BE ISSUED.

Mileage: 25,000

MY GEAR SHIFT PRND LETTERS WILL RANDOMLY LIGHT UP WITH A WARNING BEING DISPLAYED SAYING SERVICE SHIFTER. THE LIGHT COMES ON RANDOMLY WHILE DRIVING OR WHILE PARKED. THE LIGHT SHUTS OFF WHEN THE CAR SHUTS OFF AND TURNED BACK ON BUT COMES ON RANDOMLY AGAIN PERIODICALLY.

Mileage: 28,000

TWICE WHILE DRIVING THIS CAR IN CRUISE ON THE FREEWAY THE CENTER SCREEN DISPLAYED "SERVICE SHIFTER". ALL THE INDICATOR LIGHTS ON THE SHIFTER PANEL DISPLAYED RED. THE CAR OPERATED NORMALLY AND THE PROBLEM DISAPPEARED BOTH TIMES AFTER TURNING THE CAR OFF AND BACK ON AGAIN AFTER STOPPING.

Mileage: 25,000

WHEN DRIVING, AN ERROR MESSAGE POPPED UP AND SAID "SERVICE SHIFTER". ON THE GEAR SHIFT, ALL OF THE LIGHTS LIT UP RED (PARKING, NEUTRAL, 1ST, 2ND, DRIVE, AND REVERSE). I IMMEDIATELY PULLED OVER. AFTER I RESTARTED THE CAR, IT WENT AWAY. I WENT ONLINE TO SEE IF THIS WAS A COMMON PROBLEM, AND THERE ARE ALL KINDS OF COMPLAINTS. MANY OF WHICH, JEEP HAD NO IDEA HOW TO FIX. MOST COMPLAINTS ALSO STATED THAT IT WENT AWAY, ONLY TO COME BACK AFTER ANOTHER 1000 MILES OR SO. IF THERE ARE SO MANY COMPLAINTS, AND JEEP IS OBVIOUSLY HAVING A PROBLEM IDENTIFYING WHY, SHOULDN'T THIS BE A RECALL? THERE IS OBVIOUSLY A FAULT IN THEIR PRODUCT OR WIRING. THIS IS GOING TO CAUSE SERIOUS ACCIDENTS AND/OR LAWSUITS. PLEASE HELP.

Mileage: 5

THIS VEHICLES HAD A RECALL ON SOMETHING THAT HAS TO DO WITH THE TRANSMISSION- THE DEALERSHIP CLAIMS TO HAVE CORRECTED THE ISSUE. HOWEVER, THE VEHICLE IN QUESTION IS STILL HAVING SLIPPING ISSUES. ALSO JUST RECENTLY I NOTICED WHEN STARTING MY VEHICLE WITH THE FOB IT STAYS ON 30 SECS AND CUTS RIGHT BACK OFF. THE TIRE FEATURE ISN'T ALWAYS CORRECT EITHER IT SAYS I NEED AIR WHEN I DON'T. I'D LIKE TO KNOW HOW MANY OTHER CONSUMERS HAVE HAD THE PROBLEM WITH THE REMOTE START FEATURE..

THE SERVICE SHIFTER WARNING APPEARED AND ALL LIGHTS ON THE PRNDM TURNED RED. VEHICLE EVENTUALLY STARTED TO STALL OUT AND LEAD TO A MISFIRE FROM CYLINDER 2

Mileage: 54,000

WHILE DRIVING THE VEHICLE THE SERVICE 4WD LIGHT CAME ON AND A DAY LATER THE SERVICE SHIFTER LIGHT CAME ON. THIS IS IN ADDITION TO THE ISSUES IVE BEEN HAVING WITH THE SERVICE AIR BAG AND THE SEAT BELT LIGHT THAT CONTANTLY STAYS ON.

Mileage: 49,000

I BOUGHT MY CAR 3/21/2017 AND I'VE LOVED IT UP UNTIL THE RECENT PROBLEMS. SINCE JUNE/2019 WHEN I MAKE A LEFT TURN ALL OF THE LIGHTS ON MY GEAR SHIFTER LIGHT UP AND A DISPLAY OF "SERVICE SHIFTER" POPS UP AND THE ONLY WAY TO CLEAR IT IS TO PULL OVER, TURN THE CAR OFF AND START IT UP. AT FIRST IT HAPPENED RANDOMLY, BUT NOW IT MORE FREQUENT. I PURCHASED AN EXTENDED WARRANTY AND THEY TOLD ME THERE IS NOTHING WRONG, BUT NOW AN ADDITIONAL ISSUE HAS STARTED. SOMETIMES WHEN ALL THE LIGHTS APPEAR WHEN I'M MAKE A TURN OR GETTING ON THE HIGHWAY EVEN, I'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE NOW THE CAR WILL JUST SHUT OFF!! THIS IS SCARY AND UNSAFE, BUT IT IS MY ONLY MEANS OF TRANSPORTATION AND YES ALL OF MY REGULAR MAINTENANCE IS UP TO DATE AS WELL.

Mileage: 37,000

WHEN I WAS PULLING INTO A DRIVEWAY, A "SERVICE SHIFTER" LIGHT CAME ON IN THE INSTRUMENT CLUSTER, AND ALL THE LIGHTS IN THE GEAR SHIFTER WERE ON. I THOUGHT I WAS STUCK, BUT THANKFULLY, I WAS ABLE TO SHIFT INTO REVERSE AND PARK THE VEHICLE AND SHUT IT OFF.

Mileage: 36,000

LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.

Mileage: 10,000

OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.

Mileage: 29,850

SERVICE SHIFT CAME ON DASH AND RED LIGHTS APPEARED NEXT TO EACH GEAR ON THE GEAR SHIFT WHILE DRIVING

Mileage: 30,000

I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID THE CODES WOULD CLEAR AND THE CAR WAS WORKING. ITS A WASTE OF MONEY BECAUSE IM GOING TO GET THE SAME ANSWER. I JUST DONT KNOW WHAT TO DO NOW. THIS CAR HAS BUT MY CHILDREN AND MY LIFE IN DANGER. CHRYSTLER AND JEEP WILL NOT ACKNOWLEDGE THE FACT THEY HAVE A MAJOR ISSUE WITH THEIR JEEPS ENGINE. I GUESS JEEP WILL RESOLVED THIS ISSUE WHEN SOMEONE GET IN AN ACCIDENT OR DIE.

Mileage: 61,000

SERVICE SHIFTER LIGHT COMES ON WHILE DRIVE . HAPPENS AT ANY SPEED AND ON ANY TYPE OF ROAD. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS, HAPPENING MORE FREQUENTLY LATELY. ABOUT 3-4 TIMES A WEEK.

Mileage: 42,000

WHEN STARTING OR DRIVING THE CAR, THE SERVICE SHIFTER AMONG MANY OTHER WARNINGS COME ON AND THE CAR DOES NOT FUNCTION NORMALLY AFTER THAT. IT IS VERY SLUGGISH AND JERKS WHILE ACCELERATING. THIS HAS HAPPENED WHILE STATIONARY AND WHILE IN MOTION. MULTIPLE TRIPS TO DEALERSHIPS AND TWO YEARS LATER THE PROBLEM IS STILL HAPPENING. I KNOW OF MANY PEOPLE THAT ARE HAVING THIS ISSUE AND THE MANUFACTURES ARE DOING NOTHING ABOUT IT. MY FAMILY AND I DO NOT FEEL SAFE IN THIS JEEP.

Mileage: 37,542

I HAVE 2 2017 JEEP CHEROKEES. WITHIN A FEW WEEKS, BOTH HAVE HAD THE "SERVICE SHIFTER" LIGHT COME ON. ONE WAS UNDER WARRANTY SO I TOOK IN FOR DIAGNOSIS AND REPAIR. SAID WAS WIRING HARNESS & BEZEL. I TOOK THE OTHER JEEP IN. SAME DIAGNOSIS,BUT WANTED $107 FOR DIAGNOSIS AND MORE THAN $300 TO FIX.AFTER RESEARCHING THIS PROBLEM I HAVE SEEN THAT MANY, MANY JEEPS HAVE THIS ISSUE (SEE CARGURU.COM FOR SOME INSTANCES). FROM THIS RESEARCH, I HAVE ALSO LEARNED THAT IT'S POSSIBLY A SAFETY ISSUE WITH THIS PROBLEM. MY HUSBAND AND I WERE JUST DRIVING DOWN THE ROAD, AND THE DISPLAY FOR SERVICE SHIFTER CAME ON. NO PREVIOUS ISSUES. I WAS TRULY SCARED TO DRIVE THE VEHICLE AFTER THAT!THE FACT THAT NO RECALL HAS BEEN ISSUED IS INCREDIBLE! IT'S GOING TO CAUSE AN ACCIDENT! AND THE FACT THAT A LOT OF JEEPS HAVE THE SIMILAR PROBLEM LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT OF THESE JEEPS. SOME DRIVERS WHO HAVE EXPERIENCED THIS HAVE LOST CONTROL OF THEIR STEERING AND THE CARS CANT BE PUT IN PARK. THE VIN NUMBER FOR MY JEEP WITH THE SAME PROBLEM IS [XXX] 4X4, THE DATES AND MILEAGE AND SPEED OF TRAVEL HAS BEEN ESTIMATED AS MY HUSBAND CANT REMEMBER THE EXACT DATES,READINGS,ETC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED APPROXIMATELY A YEAR AGO AND THE BATTERY HAD BEEN REPLACED TWICE. THE VEHICLE WAS TAKEN TO JEFF WYLER CHRYSLER DODGE JEEP RAM OF FT THOMAS (859-441-7800, LOCATED AT 100 ALEXANDRIA PIKE, FORT THOMAS, KY 41075) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 64737215. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

Mileage: 18,000

MY 2017 JEEP CHEROKEE HAS 44,000 MILES ON IT. WHEN I TURNED IT ON THIS MORNING I GOT A MESSAGE THAT SAID "SHIFTER SERVICE". I HADN'T SHIFTED OR ANYTHING AT THAT POINT. I DROVE FOR ABOUT 10 BLOCKS AND IT STAYED ON THE WHOLE TIME. I THEN TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON, THE MESSAGE HAD DISAPPEARED. I CALLED THE DEALERSHIP AND THEY SAID IT COULD BE SOMETHING AS SIMPLE AS A LOOSE WIRE, OR AS COMPLEX AS AN ENTIRE SYSTEM REPLACEMENT. I'VE READ ONLINE THAT MANY PEOPLE ARE GETTING THIS SAME MESSAGE. AT THIS TIME THERE'S NO RECALL FOR IT.

Mileage: 44,000

WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.

STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.

Mileage: 59,500

I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.

Mileage: 20,000

2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.

Mileage: 25,000

SERVICE SHIFTER WARNING KEEPS COMING ON EVEN AFTER BEING TAKEN TO DEALERSHIP. ALL LIGHTS ON THE GEAR SHIFT TURN RED AND STAY ON. WHILE THIS IS HAPPENING THERE APPEARS TO BE A MISFIRE IN ONE OF THE GEARS.

Mileage: 36,000

I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.

Mileage: 38,000

CAR WITH JUST OVER 20K MILES AND A "SERVICE SHIFTER" MESSAGE APPEARED. ALL THE LIGHTS ON THE CONSOLE ARE LIGHTED UP (PNRD AND +-). SHIFT PATTERN WAS ODD THE DAY BEFORE.

Mileage: 21,602

WHILE IN MOTION THE SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D - I PULLED OVER SHUT OF CAR AND TURNED BACK ON AND MESSAGE AND LIGHTS WENT AWAY

Mileage: 42,000

SERVICE SHIFTER AND ALL RED LIGHTS ON THE SHIFTER COME ON. HAPPENS BOTH AT STATIONARY START AND WHILE MOVING (PREVIOUS TIME). STARTING TO HAPPEN MORE OFTEN AND I'M AFRAID IT WILL LEAD TO ME BEING STRANDED OR UNABLE TO SHIFT IN OR OUT OF PARK.

Mileage: 53,000

BEZEL AND SHIFTER HARNESS MALFUNCTION WHICH IS DANGEROUS AND NUMEROUS COMPLAINTS ON INTERNET. DEALER ORDERED PARTS. $456. THIS NEEDS TO BE A RECALL.

Mileage: 53,000

MY JEEP COMPLETELY SHUT DOWN WHILE I WAS DRIVING. I WAS APPROXIMATELY 1/2 MILE FROM HOME, MADE A LEFT TURN AND EVERYTHING SHUT DOWN. I WAS DRIVING APPROXIMATELY 32MPH. IT DID RESTART AFTER ABOUT 15 MINUTES AND I QUICKLY DROVE BACK HOME AND HAVE NOT DRIVEN IT SINCE.

Mileage: 22,455

'CHECK SHIFTER' LIGHT CAME ON AND ALL LIGHTS ON MY SHIFTER LIT UP AS WELL. CAR SHIFTS VERY HARD AS WELL !

Mileage: 50,000

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. ON SEVERAL OCCASIONS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC TEST PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

WHILE VEHICLE IN MOTION ON SEVERAL OCCASION NOW FOR 2 MONTHS, THE SHIFTER LIGHTS WILL ALL COME ON, THEN I GET A MESSAGE TO SERVICE SHIFTER SOON. WHEN I COME TO A STOP AND PUT VEHICLE IN PARK AND TURN ENGINE OFF, USUALLY WAIT APPROX 2-3 MIN AND RESTART ENGINE THE SHIFTER LIGHTS WILL TURN OFF AND MESSAGE IS GONE.

Mileage: 40,500

WHEN CAR WAS 1 YR OLD SERVICE SHIFTER WARNING LIGHT CAME ON INCLUDING ALL GEAR SHIFT LIGHTS LIT AT SAME TIME. SHIFTER ASSEMBLY WAS REPLACED UNDER WARRANT. LESS THAN A YEAR LATER, SAME ISSUE, ASSEMBLY REPLACED AGAIN WITH WHAT I WAS TOLD WAS A NEW PART THAT CAME OUT TO DEAL WITH PROBLEM. 2 MONTHS LATER, SAME PROBLEM AGAIN. WAS EXPLAINED TO ME THAT THIS IS HAS TO DO WITH WIRING HARNESS AND SHIFTER ASSEMBLY. ALL TIMES, THIS HAS HAPPENED WHILE CAR WAS MOVING.

ON NUMEROUS OCCASIONS WHEN I START MY VEHICLE THE ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP. THE DASH WILL THEN SAY THE MESSAGE "SERVICE SHIFTER NOW". THE ONLY WAY TO CLEAR THE MESSAGE IS TO SHUT MY CAR OFF AND RESTART IT. SOMETIMES 3 OR 4 TIMES IN A ROW. LAST TIME IT HAPPENED I HOOKED UP A TESTER TO SEE IF IT GAVE A CODE. IT GAVE CODE U0164 "LOST COMMUNICATION WITH HVAC CONTROL MODULE". I SHUT IT OFF AND RESTARTED AND THE DASH SAID "NO BUS" AND I HAD NO CONTROL OVER MY FRONT WINDOWS, RADIO, TOUCH SCREEN OR HVAC. MY HEATER WAS ON HIGH AND SO WAS THE FAN. I COULDN'T DO ANYTHING TO CHANGE IT. AFTER I SHUT IT OFF FOR APX. 15 MINUTES OR SO IT CORRECTED ITSELF. SPEEDS VARIED FROM 0 MPH UP TO 60 MPH. SOMETIMES HAD TO DRIVE WITH THE MESSAGE BECAUSE IT WOULDN'T GO AWAY AFTER RESTARTING THE VEHICLE SEVERAL TIMES.

Mileage: 52,000

SERVICE SHIFTER WARNING LIGHT CAME ON. DEALER DIAGNOSED A BEZEL KITSHIFT AND WIRING SHIFT NEEDED TO BE REPLACED. PARTS ARE ON A ONE MONTH BACKORDER INDICATING HUGE DEMAND FOR PARTS. SURPRISED IT WAS NOT RECALLED.

DEALER REPLACED SHIFTER ASSSY BUT STILL GETTING FREQUENT 'SERVICE SHIFTER ERROR MESSAGES. DEALER ALSO COMPLETED ANY RECALLS AND NO OUTSTANDING RECALLS ON THIS VEHICLE. STILL GETTING THE ERROR MESSAGE.

Mileage: 65,000

THE 'SERVICE SHIFTER' WARNING LIGHT COMES ON AND THE STEERING LOCKS UP. THIS HAS HAPPENED ONCE BEFORE AND THE SHIFTER CONTROL MODULE AND WIRING HARNESS WAS REPLACED. IT HAS BEEN ABOUT 10 MONTHS SINCE THAT SERVICE. CHRYSLER HAS A WARNING NOTED BUT IT'S NOT A RECALL.

Mileage: 46,818

'SERVICE SHIFTER' MESSAGE AS WELL AS 4WD SYSTEM UNAVAILABLE' ALL LIGHTS ON SHIFTER ILLUMINATE AS WELL.

Mileage: 42,400

THE "SERVICE SHIFTER" LIGHT IS RANDOMLY COMING ON - SOMETIMES IN PARK AND SOMETIMES WHEN DRIVING. WHEN THE WARNING COMES ON WHILE DRIVING I CAN NOT SEE MY SPEED OR SPEEDOMETER. SHUTTING OFF THE VEHICLE AND RESTARTING IT MAKE THE ISSUE GO AWAY - UNTIL THE NEXT TIME IT COMES ON. THIS HAS HAPPENED ABOUT 5 TIMES IN THE LAST 2-3 WEEKS. I LOOKED THIS UP AND IT SEEMS TO BE A WIDESPREAD ISSUE WITH 2016-2017 JEEP CHEROKEES.

Mileage: 57,000

TODAY WAS THE SECOND TIME THIS HAS HAPPENED. I GET INTO MY CAR AND TURN IT ON AND ALL THE LIGHTS ON MY SHIFTER ARE LIT UP RED AND THE SERVICE SHIFTER DISPLAY COMES ON. I TURN OFF MY CAR AND RESTART IT AND THE LIGHTS GO OFF. THIS HAPPENED ONCE BEFORE WHEN I GOT I TO MY VEHICLE TO START IT.

Mileage: 49,000

THE DASH LIGHTED UP WITH THE SHIFTER SERVICE LIGHT AND THEN ALL LIGHTS LEFT OF THE SHIFTER TURNED ON ( P,N,D). IT HAS HAPPENED THREE TIMES SO FAR WHILE THE CAR IS HEADING DOWN THE ROAD. EACH TIME WE PULL OVER AND TURN THE CAR OFF, THEN WHEN WE TURN THE CAR ON IT GOES AWAY; AFRAID THAT THIS WILL AFFECT CAR PERFORMANCE SOONER OR LATER. GOT ON INTERNET AND FOUND OUT THAT THIS WAS A COMMON PROBLEM BEING EXPERIENCED BY MANY JEEP CHEROKEE OWNERS. IT IS AN EXTREME SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

Mileage: 47,000

"SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN, ALL LIGHTS ON PNRD TURNED RED, COULD NOT SEE WHAT GEAR VEHICLE WAS IN. HAD TO TURN CAR OFF TO GET MESSAGE TO LEAVE.HAS HAPPENED NUMEROUS TIMES NOW.. VEHICLE WAS IN MOTION, ON BOTH CITY STREET AND HIGHWAY.

Mileage: 51,000

WINDSHIELD CRACKING AFTER TAKING NO PHYSICAL DAMAGE AND PARKED. SERVICE SHIFTER LIGHT ON AT 18,000 MILES WHEN STARTED. TRANSMISSION SHIFTS ROUGH 1ST-3RD GEAR. ENGINE HAS ALSO RANDOMLY SHUT OFF WHEN STARTED AND WILL NOT START BACK UP.

Mileage: 18,000

MY VEHICLE IS 2 YEARS OLD, IT HAS JUST POPPED UP WITH A "SERVICE SHIFTER" MESSAGE. IT IS NOT ABLE TO BE REBOOTED. ALSO, WHEN THE COMPUTER IS TESTED NOTHING POPS UP TO FIX. VERY FRUSTRATING AND SEEMS LIKE THERE IS A LOT OF SIMILAR CASES.

Mileage: 43,366

THE "SERVICE SHIFTER" WARNING LIGHT HAS APPEARED TWICE IN TWO DAYS. ALL THE LIGHTS COME ON NEXT TO THE SHIFTER MAKING IT IMPOSSIBLE TO TELL WHAT THE VEHICLE IS SHIFTED INTO. ALSO, THIS "SERVICE SHIFTER" LIGHT STAYS ON UNTIL YOU RESTART THE VEHICLE, MAKING IT IMPOSSIBLE TO SEE ANY OTHER GAUGES WHILE THIS WARNING IS PRESENT. THE VEHICLE IS 2 YEARS OLD AND HAS LESS THAN 32,000 MILES ON IT. I HAVE FOUND MANY SIMILAR POSTS ONLINE WITH THIS SAME ISSUE, AND NO RECALL HAS BEEN DECLARED FOR CORRECTING THIS.

Mileage: 31,250

CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!

Mileage: 22,000

WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.

Mileage: 27,500

CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.

Mileage: 10,600

FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.

Mileage: 42,000

SERVICE SHIFTER LIGHT HAS COME ON TWICE NOW AND WE PURCHASED THIS VEHICLE 5/17/19. IT IS A 2017 JEEP CHEROKEE TRAILHAWK WITH ABOUT 42,000 MILES. WHEN THIS HAPPENS EVERYTHING LOCKS UP. ALL THE LIGHTS BY THE SHIFTER WHERE PARK, REVERSE, ETC ARE THOSE LIGHT S LIGHT UP IN RED. YOU CAN NOT SEE THE SPEEDOMETER SO YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THIS HAPPEN WHILE DRIVING OF COURSE, NOT SAFE AT ALL!! THIS HAPPENED LITERALLY DAYS AFTER PURCHASE.

Mileage: 42,000

DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..

Mileage: 2

SERVICE SHIFTER CAME ON ONE EVENING AND WENT OFF UPON SHUTTING THE VEHICLE DOWN AND RESTARTING IT. THE NEXT DAY WOTH NO WARNING I WAS ON THE HIGHWAY WITH MY THREE KIDS. SUDDENLY DASH FLASHED 4X4, TRACTION CONTROL, ERS, AUTO STOP ALL UNAVAILABLE AND THEN THE TRANSMISSION JUST STOPPED FUNCTIONING. I WAS IN THE FAST LANE DOING 70 MPH AND HAD NO POWER WHAT SO EVER. THE RPMS WENT UP AND I HAD NO ACCELERATION WITH THE GAS PEDAL DOWN. I WAS ABLE TO GET TO THE SLOW LANE BUT NOT WITHOUT CAUSING A RIFT IN TRAFFIC, THANKFULLY OTHER DRIVERS WERE ALERT AROUND ME AND LET ME OVER ONCE I HIT MY FLASHERS. THE VEHICLE WAS ACTING AS IF IT WAS STUCK BETWEEN GEARS. OT WOULD ENGAGE IN R, N AND P BUT NOTHING WHEN I PUT IT IN D. CALLED A ROLLBACK AND PER DEALERSHIP EVERY CODE THAT COULD THROW HAS THROWN AND AT MY EXPENSE WE ARE STARTING WITH ENTIRE SHIFTER ASSEMBLY TO THE TUNE OF $900 PARTS AND LABOR. 5 DAYS TO GET PARTS IN! PER SERVICE MANAGER, SERVICE WRITER AND THE MECHANIC WORKING ON MY CAR THIS IS AN ISSUE WITH CHEROKEES & BETTER YET JEEP IS WELL AWARE OF THE ISSUE AND DOESN'T FIND A NEED FOR A RECALL.

Mileage: 80,990

"SERVICE SHIFTER" AUTOMATICALLY POPPED ON WHILE DRIVING ON A PUBLIC STREET. WENT HOME WAS ABLE TO REVERSE AND PARK . TURNED OFF CAR LET IT SIT FOR 2-3 MINS AND IT NO LONGER POPPED ON. DONT THINK IT'S UNDER WARRANTY

Mileage: 32,000

THE "SERVICE SHIFTER" LIGHT KEEPS GOING ON THEN OFF. I HAVE TAKEN IT IN AND HAD IT FIXED AND IT HAPPENS AGAIN. LOOKS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE.

Mileage: 23,000

WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS

Mileage: 41,200

SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.

Mileage: 27,479

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Mileage: 41,500

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Mileage: 44,797

I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!

Mileage: 20,000

SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.

Mileage: 20,500

WHEN I FIRST PURCHASED MY VEHICLE AT 50,000 MILES THE SERVICE SHIFTER CAME ON, WE GOT IT FIXED NO PROBLEM. NOW I AM AT 56,000 MILES AND THE SERVICE SHIFTER HAS NOW COME BACK ON. I HAVE READ HUNDREDS TO THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM WITH JEEP CHEROKEES AND SOMETHING NEEDS TO BE DONE ABOUT IT. PLEASE RECALL JEEP CHEROKEES.

Mileage: 56,000

AT 38,000 MILES ON OUR NEW JEEP, THE SPARK PLUGS ARE GROUNDING OUT FOR SOME UNEXPLAINED REASON AND BURNING A HOLE IN THE BOTTOM OF THE COIL PACKS BOOT. CAUSING THE PLUG AND COIL PACKS TO BURN UP. I'M BEING TOLD IT'S A MANUFACTURES PART DEFECT THAT JEEP HASN'T RECOGNIZED YET. IT'S HAPPENED 3 DIFFERENT TIMES AND JEEP WON'T DO ANYTHING ABOUT IT. THIS PROBLEM HAS ALMOST COST MY WIFE AND KIDS THEIR LIFE, DUE TO GETTING ON THE HIGHWAY AND THE JEEP STARTS TO MISFIRE!!!!

Mileage: 39,000

I WAS IN MOTION ON MY WAY TO TAKING MY CHILD TO SCHOOL UPON A BRIDGE RAMP CAME TO STOP SIGN ONCE I BEGAN TO MOVE FORWARD AFTER THE STOP I FELT A JOLT IN THE ENGINE AS IT SHIFTED INTO GEAR THE SERVICE SHIFTER LIGHT CAME ON I CONTINUED TO DRIVE TO GET TO SAFETY AND THE SERVICE SHIFTER LIGHT WENT OFF . I THOUGHT IT WAS JUST A GLITCH SO I DROVE MY SON TO SCHOOL AND ON RETURNING BACK HOME THE ENGINE LIGHT CAME ON THE VEHICLE STARTED JERKING VIOLENTLY AND I HAD TO HAVE IT SERVICED . DUTCH MILLER IN CHARLESTON WV SAID IT WAS SENSOR NUMBER THREE AND THAT IT WAS REPLACED. NOT EVEN TWO WEEKS LATER HAD THE SAME ISSUE HAD IT REPAIRED AND JUST THREE DAYS AGO I HAVE HAD IT REPAIRED AGAIN! TODAY JUST 3 DAYS AFTER REPAIR THE SERVICE SHIFTER LIGHT CAME BACK ON . EACH TIME THE SAME THINGS HAPPEN, THE SERVICE SHIFTER LIGHT COMES ON, WHEN IT GOES OFF THE ENGINE LIGHT COMES ON, THE RADIO STARTS SWITCHING FROM MY FM STATION TO AN AM STATION FOR NO APPARENT REASON AND THE VEHICLE STARTS JERKING VIOLENTLY WHILE DRIVING FORCING ME TO GO SLOWER THAN SPEED LIMITS ON AN INTERSTATE AND EVEN HAVING TO PULL OFF THE ROAD AND MY FEAR IS THAT IT IS GOING TO CAUSE AN ACCIDENT OR CATCH ON FIRE BECAUSE I FEEL THAT IT IS A BAD ELECTRICAL SYSTEM IN THE VEHICLE AND THE DEALERSHIP I PURCHASED THE VEHICLE FROM WILL NOT ASSESS THE ISSUE CORRECTLY. I HAVE REACHED OUT TO THE MAKERS OF JEEP AND THEY ARE CURRENTLY LOOKING INTO THE ISSUE. TODAY I AM SITTING AT WORK WONDERING IF I WILL EVEN MAKE IT HOME IN THE VEHICLE THAT I AM PAYING FOR THAT IS SUPPOSED TO BE RELIABLE AND ITS NOT!!!

Mileage: 49,000

TAKATA RECALL. THE SERVICE SHIFT CHANGER LIGHTS CAME ON AND AS WELL AS THE AUTOMATIC START LIGHT CAME KN STATING IT NEEDS SERVICE. I JUST BOUGHT CAR TWO YEARS AGO. THIS IS RIDICULOUS NOW I HAVE TO PAY 430 FOR SOMETHING THAT STOPPED WORKING ON ITS OWN ALOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH JEEP.

WHEN YOU CRANK THE CAR ALL THE RED LIGHTS COME ON AND IT BEEPS THEN STATES SERVICE SHIFTER.

Mileage: 21,000

THIS PROBLEM HAS OCCURRED AT LEAST 4 TIMES IN A 2 WEEK PERIOD. WHILE DRIVING ON SERVICE STREETS A PINGING NOISES GOES OFF..THE BATTERY LIGHT A LIGHTENING BOLT AND SHIFT INTO DRIVE APPEARS AND LASTS A FEW SECONDS. THE STEERING WHEEL GETS VERY HEAVY AND HARD TO TURN. THE VEHICLE TURNS OFF! THE RADIO CONTINUES TO PLAY. I CANNOT SHIFT INTO PARK. WHEN I TRY TO TURN THE IGNITION IT MAKES A SCREECHING NOISE..AFTER THE SECOND ATTEMPT IT USUALLY WILL RESTART. THIS IS VERY DANGEROUS AND I AM AFRAID TO GET BEHIND THE WHEEL OF MY CAR!

Mileage: 47,000

SERVICE SHIFTER NOTICE COMES ON DISPLAY SCREEN SPORADICALLY. SOMETIMES IT IS ON INITIAL START, SOMETIMES WHILE DRIVING. ALL SHIFTER POSITION LIGHTS ILLUMINATE ON SHIFT INDICATOR. RESTARTING THE VEHICLE CLEARS MESSAGE.

Mileage: 25,000

SHIFTER SERVICE LIGHT CAME ON AND DEALERSHIP STATED THE WIRING HARNESS HAD TO BE REPLACED. THE LIGHTS ON THE SHIFTER ALL CAME ON WHEN STARTED AND THE SHIFTER WAS ENGAGED.

Mileage: 61,700

IT BEGAN WITH THE CHECK ENGINE LIGHT STAYING ON EVEN AFTER OIL CHANGES, THEN WHEN I WOULD TURN ON THE IGNITION KEY IT WOULD MAKE A TAP TAP SOUND AS THOUGH IT DIDNT HAVE ANY POWER, OR WHILE I WOULD BE AT A COMPLETE STOP WHILE AT A LIGHT IT WOULD SOUND AS THOUGH THE JEEP WAS LOSING POWER AND WAS GOING TO TURN OFF, THEN IT DID TURN OFF ON ME WHEN THE LIGHT TURNED GREEN. I HAD THE BATTERY CHECKED BY A FRIEND HE SAID IT WAS READING THAT IT HAS POWER AND THAT THE ALTERNATOR IS GOOD ALSO, THEN FINALLY IT LEFT ME STRANDED AT WT WORK, IT WOULDN'T TURN ON. I HAVE NO ONE TO HELP ME SO I TOOK A CHANCE AND ASKED A STRANGER TO PLEASE CHECK MY CAR, HE GAVE ME A BOOST, IT TOOK 2 MIN TO GET MY JEEP GOING AGAIN..THIS MORNING AT 4:30 AM I WASNT ABLE TO GO TO WORK MY JEEP WOULDN'T TURN ON..SO MY NEIGHBOR TOOK MY TO AUTO PARTS TO BUY A NEW BATTERY, MY JEEP IS 2 YEARS OLD..I'M A SINGLE 52 YEAR OLD FEMALE,I CANT AFFORD TO BE STRANDED OR UNABLE TO GET TO WORK.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE BATTERY INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND ON, AND DROVE TO WHITE PLAINS CHRYSLER JEEP DODGE (914-946-2600, LOCATED AT 70 WESTCHESTER AVE, WHITE PLAINS, NY 10601). THE DEALER PERFORMED AN OIL CHANGE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

Mileage: 14,000

JUST BOUGHT A USED 2017 JEEP CHEROKEE TRAILHAWK 36867 MILES AND THE SERVICE SHIFTER LIGHT HAS COME UP ON THE DASHBOARD WHILE DRIVING DOWN THE HIGHWAY AND ALL LIGHTS NEXT TO PRND TURNED RED. PULLED OVER AND STOPPED TURNED OFF ENGINE, PUT IN PARK AND THE VEHICLE STARTED ROLLING. TURNED ENGINE ON/OFF TWICE THEN GOT IT INTO PARK THEN BACK INTO DRIVE. MADE IT HOME AND VEHICLE STILL HAS ALL LIGHTS NEXT TO PRND ON AND SERVICE SHIFTER MESSAGE REMAINS.

Mileage: 36,867

"SERVICE SHIFTER" LIGHT CAME ON AND ALL GEARS LITE UP WITH RED INDICATOR LIGHTS BESIDE EACH GEAR BEING P,R,N AND D. THIS HAPPENED WHILE MY VEHICLE WAS SITTING STILL AND IN "PARK" IN MY DRIVEWAY THE FIRST TIME, SITTING IN FRONT OF THE CHURCH WHILE I WAS DROPPING MOM OFF AND I DON'T REMEMBER IF IT WAS IN PARK OR DRIVE AT THE CHURCH.

Mileage: 81,497

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED, THE ENGINE OVERHEATED AND POWERED DOWN WITHOUT WARNING, THE DRIVER'S SIDE KNEE AIR BAG INDICATOR ILLUMINATED, AND THE COMPUTER SYSTEM LINKED TO THE TIRES WAS FAULTY. THE VEHICLE WAS TAKEN TO HIBBING DODGE CHRYSLER (1321 E 39TH ST, HIBBING, MN 55746, (218) 263-7700) TO BE DIAGNOSED, BUT THE TEST FOUND NO FAILURE. THE DEALER REPAIRED THE VEHICLE FOUR TIMES, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE INSTRUMENT PANEL SHORTED OUT AND VARIOUS WARNING INDICATORS FLICKERED. THE VEHICLE ALSO STALLED NUMEROUS TIMES WITHOUT WARNING. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

WAS DRIVING ON THE HIGHWAY AT 55 MILES AN HOUR AND THE CAR JUST SHUT OFF. LOST ALL POWER. HAD TO COAST TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. WHEN I WENT TO RESTART THE CAR IT SAID PUT CAR IN PARK POSITION. IT WAS ALREADY IN PARK. CAR RESTART AFTER SEVERAL ATTEMPTS. *BF... *TR

Mileage: 27,820

AT 9000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND TOOK TO DEALER AS A MECHANIC TOLD ME DO NOT PUT IN PARK. AT 40,000 MILES IT CAME ON AGAIN AND WAS TOLD THE TCM HAD A RECALL ,,AND IF IT HAPPENED AGAIN BRING BACK ABOUT 3 WEEKS LATER IT CAME ON AGAIN AND IS STILL IN SHOP. NOW I AM WORRIED AFTER A MECHANIC TOLD ME IT CAN LOCK UP THE TRANSMISSION AND CAUSE THE VEHICLE TO CRASH,,, I DONT FEEL SAFE DRIVING THE VEHICLE ANY LONKER,, AND AM WORRIED FOR MY SELF AND FAMILY.

Mileage: 49,000

AT 9000 MILES THE SERVICE SHIFTER MESSAGE CAME ON WHILE DRIVING FROM CARTHAGE TO GALVESTON TEXAS CONTACTED A LOCAL DEALER AND WAS TOLD DONT PLACE IN PARK TO TAKE IT TO THE DEALERSHIP DROVE IT BACK TO MARSHALL TEXAS TO DEALERSHIP AND THEY SAID THEY WERE HAVING PROBLEMS WITH THE SHIFTER SO REPLACED THE ENTIRE SHIFTER.. AT 40,000 MILES SHIFTER LIGHT AGAIN TOOK TO DEALERSHIP IN CARTHAGE AND SAID THEY FIXED THE TCM TO TRANSMISSION. NOW AT 49000 IT HAS DONE IT AGAIN,REPLACING THE WIRING HARNESS FROM SHIFTER TO TRANSMISSION. BEEN IN SHOP FOR A WEEK STILL NO WORD .THE SERVICE SHIFTER COMES ON EVEY TIME IT IS CRANKED.

Mileage: 49,000

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND LOST POWER WITHOUT WARNING. ALSO, THE INSTRUMENT PANEL INDICATORS AND GAUGES FAILED TO OPERATE. THE DEALER (KAHLO CHRYSLER DODGE JEEP RAM, 9900 PLEASANT ST, NOBLESVILLE, IN 46060, (317) 773-6363) RETAINED THE VEHICLE AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

WAS GETTING A "SERVICE SHIFTER" MESSAGE ON DASH AND BROUGHT TO DEALERSHIP WHOM REPLACED THE SHIFTER MECHANISM UNDER WARRANTY ON JULY 11, 2018 AT 37,891 MILES. THE DEALERSHIP STATED THAT IT WAS OUR FAULT FOR LEAVING A CUP IN THE CUP HOLDER WHICH CAN SHORT OUT THE SHIFTER MECHANISM (SEEMS LIKE A BAD DESIGN IF YOU CANNOT USE A CUP HOLDER) NOW THE PROBLEM HAS COME UP AGAIN ON DECEMBER 21, 2018 WITH 54,230 MILES, MAKING THIS COMPONENT OUT OF WARRANTY. A CUP WAS NEVER LEFT IN THE CUP HOLDER AND WAS ONLY USED WHEN SOMEONE WAS IN THE CAR. I REALLY DO NOT WANT TO PAY FOR A SHIFTER EVERY 6 MONTHS AS LONG AS I OWN THE VEHICLE. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS SYSTEM AND DUE TO THE NATURE OF IT BEING TIED TO THE TRANSMISSION OF THE CAR, IT SEEMS LIKE A VERY HIGH SAFETY CONCERN. THE FIRST TIME IT STARTED HAPPENING, IT OCCURRED FROM SHIFTING FROM REVERSE TO DRIVE AND THE CAR HAD TO BE TURNED OFF AND THEN ON TO OPERATE. THIS ISSUE BECAME WORSE AS TIME WENT ON. THIS LATEST OCCURRENCE HAPPENED WHEN PUTTING THE VEHICLE INTO DRIVE BEFORE DRIVING. TURNED OFF CAR AND TURNED BACK ON AND IT DID NOT DISPLAY THE ERROR MESSAGE. I AM SURE THIS WILL OCCUR MORE FREQUENTLY AS THE DAYS PASS SINCE I AM WRITING THIS AT THE TIME OF FAILURE.

Mileage: 54,230

TL* THE CONTACT CALLED ON BEHALF OF THE DRIVER WHO LEASES A 2017 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO MERRICK DODGE CHRYSLER JEEP (LOCATED AT 3614 SUNRISE HWY, WANTAGH, NY 11793, (516) 868-4400) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MERRICK DODGE CHRYSLER JEEP WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES TWICE AND PROVIDED CASE NUMBERS: [XXX] AND [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *DT *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS CONSUMER STATED SHIFTER WAS REPLACED TWICE & CHRYSLER WAS NOTIFIED 3RD TIME. UPDATED 12/06/18*JB

Mileage: 4,000

WHEN I GOT IN MY CAR YESTERDAY MORNING, MY DRIVERS SEAT WAS ALL THE WAY BACK. I AM THE ONLY ONE WHO DRIVES IT - IT WAS ODD THAT IT WAS MOVED. NEVERTHELESS, I NEEDED IT TO GO BACK INTO POSITION SO I COULD DRIVE IT. THE CONTROLS WEREN'T REALLY WORKING SO IT TOOK A BIT TO GET IT TO MOVE FORWARD. I NOTED IT TO MENTION TO THE DEALER WHEN I TAKE IT IN FOR AN OIL CHANGE THIS WEEKEND. I DROVE TO WORK, UNEVENTFULLY. AS I LEFT WORK, AND GOT INTO MY JEEP, THE SEAT WAS FINE. YAY! I HEADED HOME. I WAS POURING RAIN. AS I TOOK A RIGHT, HEARD THE CAR GO "DING" SAW THE BATTERY LIGHT COME ON AND THEN THE JEEP TURNED OFF. I WAS DRIVING AND MY CAR JUST TURNED OFF. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. THE LAST TIME WAS JANUARY 2018 AS I WAS ENTERING I95. I TURNED LEFT AND HEARD THE "DING" AND OFF THE JEEP WENT. I HAD TO COAST TO THE SIDE OF THE ROAD. DANGEROUS! I GOT TOWED TO THE LOCAL JEEP DEALER BY AAA AND LEFT THE CAR FOR DIAGNOSTIC TESTING. THE RESULTS, ACCORDING TO THE DEALER, WAS THAT MY OIL WAS LOW. THE CHEROKEE TURNS OFF THE CAR TO PRESERVE THE ENGINE. EVEN IF YOU ARE DRIVING THE CAR ON THE HIGHWAY. JUST. TURNS. OFF. FIRST OF ALL, THAT SHOULD NOT HAPPEN NO MATTER WHAT. THE HUMAN IN THE CAR IS WHAT SHOULD BE PRESERVED, NOT THE CAR ITSELF. NO CAR SHOULD EVER JUST TURN OFF. SECOND OF ALL, THERE WAS NO INDICATION ON THE DASH OR ON THE UCONNECT APP THAT I WAS LOW ON OIL. AND SECONDLY, I WAS ONLY A 300 MILES OVER THE MILEAGE ON THE OIL STICKER ON MY WINDSHIELD. I HAVE HAD A LOT OF CARS IN MY LIFE AND EVEN THE REALLY OLD CARS WOULD INDICATE IF THE OIL WAS LOW. THIS IS A BRAND NEW CAR. WHY WOULD I THINK THE DEALERSHIP WOULD PUT MILEAGE ON THE OIL CHANGE STICKER THAT WAS WRONG? WHY WOULD I EVEN THINK THAT I WOULD NEED TO CHECK MY OIL LEVELS ON A NEW CAR? AND ONE MORE THING - JEEPS ARE BUILT TOUGH. SO WHY WOULD THE ENGINE BE THAT SENSITIVE? SO ANGRY.

Mileage: 26,400

MY 2017 JEEP WOULDN'T START ON SEPTEMBER 22,23 2018 WHILE PARKED IN DRIVEWAY. IT MADE A SOUND LIKE THE BATTERY WAS DEAD AND DIDN'T HAVE ENOUGH JUICE TO START. AFTER ATTEMPTING TO START MULTIPLE TIMES AND TRYING TO TURN OFF RADIO AND HEADLIGHT. IT FINALLY TURNED OVER, BUT AFTER RETURNING HOME FROM RUNNING ERRANDS, THE FOLLOWING MORNING ON THE 23RD IT WOULDN'T NOT START UNTIL I RECEIVED A JUMP. THERE WAS A P CODE ON THE DASHBOARD OF CAR. IVE ALSO EXPERIENCE ISSUE WITH IT NOT WANTING TO EXCELLERATE EVEN WITH EXCESSIVE AMOUNT OF PRESSURE TO THE GAS PEDDLE.

Mileage: 45,000

JEEP SHIFT CHANGER LIGHTS CAME ON, ALL CAR LIGHTS IN DASH BOARD, AND CAR WOULD NOT START. CAR ISN'T STARTING WITH KEY CONTROL, AND/OR PUSH START. THIS HAS OCCURRED ON SEVERAL OCCASIONS. HAVING CAR TOWED TO DEALERSHIP.

THROTTLE BODY AND GASKETS WERE REPLACED AFTER LEAVING ME STRANDED IN THE STREET. ALSO, LINKAGE WAS REPLACED DUE TO SERVICE SHIFTER WARNING. PLEASE SEE THE ATTACHED DOCUMENT FOR ADDITIONAL DETAILS.

Mileage: 32,114

CAR CAUGHT ON FIRE WHILE DRIVING. ENTIRE FRONT END WAS IN FLAMES AND BURNED COMPLETELY. *TT *TR *BF VIN IS INVALID UPDATED 11/26/18*JB

Mileage: 43,000

EMERGENCY BRAKE WOULD NOT RELEASE VEHICLE WOULD NOT MOVE FORWARD OR REVERSE

Mileage: 10,000

WHILE IN CRUDE CONTROLS MY JEEP SPEEDS UP AND PAST THE SET SPEED AND KEEP ON GOING FASTER

Mileage: 12,000

SERVICE SHIFTER HAS APPEARED ON MY DASH, CAR MAKES NOISE THAT SOUNDS LIKE WHEN MY GAS LIGHT COMES ON MULTIPLE TIMES, ENGINE TURNS OFF AND WON'T TURN ON UNLESS YOU TAKE KEY OUT AND WAIT A COUPLE MINUTES.

Mileage: 17,500

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ACCELERATING FROM A STOP, THE GEAR SHIFTED ABRUPTLY AND CAUSED THE VEHICLE TO JERK. IN ADDITION, THE "SERVICE THE SHIFTER" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, 919-872-5500) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR SELECTOR BEZEL AND HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD CONTACT THE DEALER. THE CONTACT ALSO STATED THAT THE MANUFACTURER PROMISED TO GET BACK WITH HER WITHIN TWENTY-FOUR HOURS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

Mileage: 3,000

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WITHIN MONTHS OF OWNING THE VEHICLE, IT FAILED TO START AND STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (KOONS TYSONS CHRYSLER DODGE JEEP RAM, 2050 CHAIN BRIDGE RD, VIENNA, VA 22182, VA 22031, (703) 790-0900) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

Mileage: 5,000

BACKED OUT OF PARKING SPACE INTO TRAFFIC LANE. TRANSMISSION WOULD SHOW SHIFT TO D, BUT WOULD NOT ENGAGE DRIVE TRAIN. HAD TO DISCONNECT BOTH BATTERY CABLES TO CLEAR ELECTRONICS. AFTER RECONNECTING BATTERY CABLES, VEHICLE WOULD ENGAGE DRIVE TRAIN FOR "D", BUST CAR RUNNING/SHIFTING ROUGH, ENGINE DYING AND SVC ENGINE LIGHT COMING ON.

Mileage: 8,140

I BROUGHT THIS JEEP ON 2 22 2018. ON MARCH 1 IT WAS PULL IN, IT WOULD NOT START, I PICK IT UP ON MARCH 3, AND DROVE IT ABOUT 1 MILE AND IT WOULD NOT START AGAIN IT WAS PULL IN AGAIN ON THE 3RD. I CALL ON THE 7TH THEY WAS STILL WORKING ON IT AND TODAY IS THE 10TH. I NEED A CAR THAT WILL NOT LIVE IN THE SHOP. I HAVE TALK TO THE PEOPLE AT ALBEMARLE JEEP UNTIL I WAS TRIED. CAN YOU HELP THEIR NUMBER IS [XXX]. MINE NUMBER IS [XXX] MY NAME IS [XXX]. ALSO I GOT A BILL FOR THE VEHICLE PROPERTY TAX THAT THE NC SAID THAT I OWN ON THE REGISTRATION. IT WAS TO BE PAID IN FULL. WHAT IS GOING ON. PLEASE HELP ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 200

MY 2017 JEEP CHEROKEE HAS 20,000 MILES AND HAS STOPPED RUNNING THREE TIMES WHILE I WAS DRIVING IN TRAFFIC. I HAVE MANAGED TO PULL TO THE SIDE BUT THIS IS VERY DANGEROUS AND THIS ISSUE REALLY NEEDS INVESTIGATING. I WILL BE TAKING IT TO THE DEALERSHIP ON MONDAY I'M AFRAID TO DRIVE IT PLEASE HELP

MY CAR JUST SHUTS OFF FOR NO REASON FOR ABOUT 2 HOURS AND WHEN IT COME BACK ON THE SERVICE ENGINE LIGHT COMES ON AND THE BATTERY LIGHT COMES ON. I TOOK IT TO THE DEALER THEY SAID THE ALTERNATOR AND BATTERY DIED. ALSO THE KEY THROB WON'T COME OUT THE IGNITION I ONLY HAD THE CAR FOR 4 MONTHS I AM THE FIRST OWNER SO I DON'T KNOW HOW THAT'S HAPPENING.

START BUTTON WILL NOT WORK IF PRESSED AT BOTTOM. WILL NOT START OR STOP.

Mileage: 3,600

THE PRESETS ON THE PHONE PART OF THE TOUCH SCREEN HAVE ERASED THEMSELVES TWICE IN A MONTH

Mileage: 600

I WAS STOPPED AT THE RED LIGHT, MY FOOT ON THE BRAKE AND VEHICLE GEAR IN D, I FELT MY VEHICLE IS REVERSING (MOVING BACKWARDS), I THOUGHT MY VEHICLE GEAR WAS IN R AND FOOT ON GAS PADEL BUT THAT WAS NOT THE CASE, I DOUBLE CHECKED TO MAKE SURE THE VEHICLE GEAR WAS IN D AND FOOT ON THE BRAKE PEDAL, I PUT MY VEHICLE IN PARK (P) TO MAKE SURE IT STOPS AND THEN WHEN LIGHT TURNED GREEN, I PUT IT IN DRIVE (D) AND STARTED DRIVING. IN ALL THAT BIZZARENESS, I FELT I MISSED A GREEN LIGHT AS WELL. I THOUGHT MAY BE THE VEHICLE BESIDES ME STARTED DRIVING AND IT WAS MY VISION WHICH MADE ME THINK THAT MY VEHICLE MOVED BACKWARDS BUT I AM A LONG TIME DRIVER AND SOMETHING LIKE THAT NEVER HAPPENED WITH ME BEFORE. I WAS COMPLETELY SHAKEN UP, THINKING THAT LUCKILY NO VEHICLE WAS BEHIND ME DURING ALL THAT TIME. I ALSO NOTICED THAT MY VEHICLE WAS AT LEAST ONE VEHICLE SPACE BEHIND THE STOPPAGE LINE WHEN I STARTED DRIVING AGAIN. THIS STRENGTHENED MY BELIEF THAT MY VEHICLE MOVED BACKWARDS.

Mileage: 1,980

NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTANCE: APRIL 29, 2017. OWNER DRIVING. STATE ROAD GOING 40MPH. VEHICLE JUST DIED. NOTICED A "DING" SOUND JUST BEFORE IT DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. TOOK CAR TO DEALER - PRESTON MOTORS IN NEW CASTLE, PA. EXPLAINED SITUATION. TOLD THEM "WE COULD HAVE DIED!" THEY CLAIM THEY KNOW OF NO SIMILAR ISSUES OR REPORTS OF THIS PROBLEM. I PRESENTED THEM WITH PRINTOUTS OF THE NUMEROUS SIMILAR COMPLAINTS FOR 2016 MODELS ON NHTSA WEBSITE. DEALER IS CURRENTLY INVESTIGATING AND GUESSES (DOES NOT KNOW) IT MAY BE A PROBLEM WITH THE STARTER BUTTON (NOT THE STOP/START BUTTON). THEY ARE REPLACING IT AND WILL TEST DRIVE IT BEFORE GIVING IT BACK TO US.

Mileage: 2,000