2017 JEEP CHEROKEE Unknown Or Other Problems

We continuously receive dashboard messaging related to this defect to replace the PTU. All lights illuminate near the shift knob, too. I'm scared I will lose motive power and cause a crash without warning or lose park function to cause injury. I received the Recall Letter a year ago in January 2025. I have checked with the dealer who sold us the Jeep and they say there isn't a fix for this. I understand that Stellantis might not have an approved fix, but is there another way this recall can be repaired? The messaging is becoming more and more frequent. It seems that the input shaft snap ring needs to be fully seated to stop uncontrolled movement of the input shaft inward. Not fixing this soon will continue to damage the range shift sleeve, or create more spline damage or range fork damage. The Drivetrain Control Module DTCM needs to be reprogrammed with new software to detect and monitor wear in the PTU. With the messaging I'm getting, I need to know, too, that the Warranty Extension terms are unlimited years/unlimited mileage per the recall notice from January 2025. I feel so unsafe driving my car and will not have my mom, kids, grandkids, husband, or other passengers with me for their own safety. Help, please!

Transfer case going out. The warning light comes on when driving.

on 11/1/25 we were driving our Jeep and it malfunctioned while at a stop light. We heard a loud "clunk" and the car would barely go and if we tried to put in park, it would continue to roll. We were on top of a hill so thankfully we didnt roll back or into traffic. We could not drive the car and had to have it towed since it was not safe to drive. Our Jeep is at an authorized Jeep dealer since 11/3/25 and we were told the issue was a power transfer unit that would be covered on the recall but the part was on backorder until 12/2. Jeep would only cover $50/day for a car rental, so we had to rely on borrowing cars from others. Once 12/2 came, we reached out to the dealership and they said the part ship date was moved to 12/18! This is not a timely manner. We have made at least 3 calls to Jeep over the past week, and they keep telling us since 12/10/25 that they will let us know in 2 days...2 days pass and they transfer our case. Another two days pass and still no call from them so I called them back and they have yet to call me. We had our Jeep in the week of 11/17 or 11/24 for inspection and it passed. We noticed some lagging when we were going up hills in the 1-2 rpm range but mechanic did not notice it. Between the inspection and when it finally broke down, no lights came on and there were no warning messages. Not until the car broke down on 11/1.

Need new transfer case. Why isn’t my jeep under a recall for this problem - when so many other 2017 jeeps are ?

I've owned this vehicle for about four years now. The car has been good up until JUST after my warranty expired and now I have a "Service 4WD" light on now. This light will come on most times when I'm driving. Sometimes not right away. But when it does light up it will say lit for the remainder of the drive. I belong to an online jeep group and I'm seeing a lot of the same issue. This light will come on most of the time. Any way I really hope you can help. Thank you.

My car is jerking when driven and enabling the park brake while driving. There is a recall on other similar models. I purchased this vehicle brand new and within the same year, had the engine replaced by the manufacturer due to mechanical issues. Please assist in getting this PTU fixed not at my expense. The dealership is telling me $3k but I feel this should be covered due to other recalls and the fact that this motor was replaced shortly after purchasing the car.

I was driving and my service 4wd light came on. Took vehicle to dealership i bought it from and they done a test on it. It came back saying PTU , power transfer unit went out on it. This is what engages the 4 WD in it. I told them I seen Jeep had recalls on 2017 Jeep Cherokee like mine and they told me my vin number wasn't on list. I called Chrysler Jeep and was told the same story that my vin wasn't on list . I did receive a case number of [XXX]. I then contacted the Ohio Attorney General’s Office in Columbus Ohio and they contacted Chrysler Jeep and got no where with them as well and was told my vehicle vin number isnt on recall list. I was given a case number there [XXX] and then was told to contact you. The dealership ordered the part for my Jeep but they said its not available right now and they dont know when it will come in. Its gonna cost me $3989.24 + tax to repair it if or when the part comes in. IF THERES PROBLEMS GETTING THE PART TO FIX MY VEHICLE, WOULDNT IT APPEAR THAT CHRYSLER KNOWS THE PARTS ARE GOING BAD IN THE VEHICLES INCLUDING ALL VIN NUMBERS INSTEAD OF JUST A CERTAIN VIN NUMBER ??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a used 2017 Jeep Cherokee Trailhawk in March 2025 for $13,000. Four days later, the transfer case failed while driving, leaving me stranded in traffic and requiring a tow. The dealership replaced the transfer case using a used part, but did not disclose that to me at the time. Roughly four months later, the vehicle failed again, this time grinding gears and failing to shift properly out of Park or into Drive. It began rolling forward while supposedly in Park, and now requires the emergency brake to be engaged at all times to prevent it from moving. This makes the vehicle unsafe to operate or park and creates a serious safety hazard for myself and others. There were no dashboard alerts or warning lights before either failure. The most recent symptoms appeared suddenly in July 2025 and have persisted. The initial failure was confirmed by the dealership, but I have not had the second failure diagnosed due to lack of trust in the dealership's work. The issues are plainly visible and reproducible. The vehicle has not been inspected by the manufacturer or insurance representatives. I have filed complaints with the New York Attorney General, DMV, and BBB. I later discovered that an open NHTSA safety recall on the powertrain was issued before the date of sale, but the dealership had me sign a document stating there were no recalls and failed to disclose this recall entirely. I am working with a lawyer and seeking resolution through consumer protection laws and formal complaints.

The vehicle has excessive clicking in the rear. Shifter service light required light on dash . Went to dealership and got diagnosis . They Found Left rear Axle at differential has excessive movement. Rear drive shaft center bearings are loose. Both recommend replacing rear differential. I have quotes from two different auto repair places including jeep dealer service . Vehicle only has 50k miles on it and is driven only around town. I am the original owner. I strongly believe that this issue is connected with the Recall 01C/W47. I feel my vehicle is unsafe to drive and the out of pocket cost is extremely high for a repair on a vehicle with such low mileage.

Vehicle suddenly loss power while driving and not accelerating properly. Had vehicle to stop stopped while driving and message appear where I had to put car in park before I could move again. I continue to have acceleration issues.

It says service shifter and then every gear lights up meaning park,drive,reverse and netural are all lit

I BOUGHT MY CAR IN 2020, IN THAT SAME YEAR I TOOK THE CAR TO THE DEALER BECAUSE "SERVICE SHIFTER" LIGHT KEPT COMING UP. IT WOULD COME UP IN MOMENTS WHERE I WOULD BRAKE OR GAS AND THE CAR SKIPPED BEFORE COMPLETING THE TASK. I ENDED SPENDING $600 FOR THE 'REPAIRMENTS" FOR IT TO NOT GET FIXED. I TOOK IT BACK AGAIN TO GET IT CHECKED OUT AND THE DEALER SAID IT WAS FINE. ITS 2025 NOW AND IM STILL HAVING ISSUES WITH IT AND IT ONLY GOT WORSE. ITS MORE OF A ROUGHER SKIP WHILE BRAKING AND GASING, IT ALSO DOES IT UNEXPECTEDLY AND I GET WORRY THAT IT MIGHT CAUSED A CRASHED AT SOME POINT. IT HAS ALSO AFFECTED THE INITAL ACCELERATION OF THE CAR BECAUSE I HAVE TO PUSH THE GAS ALL THE WAY FOR IT TO GAIN MOMENTUM

Service shifter alert

Car lose power while driving to work gears would not change. Car rolling in highway.

I purchased a used 2017 vehicle in late 2024, and within a few months it became inoperable due to an open safety recall. I was driving on the highway with my children in the car when the vehicle stopped accelerating, putting mine and my children’s lives at risk. It was then confirmed the PTU is faulty at falling under the recall known as 01C. Via a local dealership service department. I have not had my vehicle since February of 2025 (it is now end of May 2025) The manufacturer has acknowledged the recall but has not provided a repair timeline, and the vehicle has now been out of service for over 90 days. They have denied my buyback request despite there still being no fix/resolution. To maintain transportation, I have had to rent a vehicle out-of-pocket and wait for reimbursement which has not been timely and has resulted in significant ongoing expenses causing immense financial hardship. While I was initially told I would be reimbursed weekly, the reimbursements have been inconsistent and delayed. Recently, the manufacturer changed its reimbursement parameters, requiring weekly in-person visits to the rental provider to obtain an “official receipt” — adding more logistical and financial strain.

Power Transfer Unit 4 wheel drive system PTU Motor Component System Operation Obstructed or Blocked

i was driving and making a right hand turn my car just shut off I was in Drive and it would not go. I had to shift to neutral and restart the car. This is not the first time its happened. Also my service shifter light comes on and my shifter is all lite up.

Rear end noise in turns.

Safety Recall in January 2025, it is now almost May 2025 and still no remedy has been made.

Issue: Persistent “Service Shifter” Warning on 2017 Jeep Cherokee I own a 2017 Jeep Cherokee, and the “Service Shifter” warning continues to appear even after replacing both the wiring harness and bezel. Despite these repairs, the issue persists, creating safety concerns and frustration. This appears to be a recurring problem for many Jeep owners, yet no permanent fix has been provided. I am seeking further assistance or a long-term solution to resolve this issue. Jeep should address this defect to ensure customer safety and satisfaction.

Every so often when putting vehicle in park while running or at start up I get a dash message “service shifter” and all the gear lights light up and I’m unable to shift out of park. The dealership mechanic has now looked at it three times replacing the shifting bezel, wiring harness, and shift box. The issues still happens almost daily.

Notification of "Service Shifter" light came on. After reading other reviews this is a common problem and not easily diagnosed. Other vehicle owners noted that the car will just stop while in drive and moving! Is this a major safety issue. Others states this is a recall item? Please advise.

4wd light has been on along with engine light. Took it to a mechanic but and a problem with cylinder 2 came up and they checked it and everything was fine. t'll sometimes slightly roll in park before perking to a stop. While driving it'll sputter sometimes.

There are 3 things: sometimes when I go to start my jeep, it will start and cut off. Secondly: my rear back up camera keeps going in and out. I’ve had it replaced and it still goes out. Especially if it rains. Lastly, my “service shifter” light pops up randomly while I am driving and all of the lights on the gear shift will light up. It will not let me upload my videos of the screen

My JEEP vehicle currently has a safety recall. My car has been in the shop for two months with no update with the recall. My vehicle currently is in the shop and is not drivable due to the PTU failure. I am currently waiting for the recall remedy. I need my vehicle for work and it is very upsetting having to wait months for repairs.

The "Service 4WD" light came on. Upon inspection, the dealership found a problem with the power transfer unit, which lines up with the recall. I have been informed by the dealership that the replacement part may not be in until May of 2025 due to a backorder.

SERVICE SHIFTER WARNING LIGHT

I am not sure what is failing but I was driving on the highway when all the sudden it lost power and when I pressed the gas to try and get back up to speed it acted like there was no power at all the started to kick in very slowly. This was extremely dangerous and when I got off the highway it did it more again. I believe this would fall under the PTU recall but I've looked, and it's not listed as my vehicle is included in the recall.

I had my 2017 Jeep repaired at the mechanic on January 30. I drove it straight home from the mechanic and within five minutes the vehicle was engulfed in flames. The service provided was tires, struts control arms, and of course placing the tire sensors on the car, no electrical work and no prior incidents of electrical concerns. The car is a total loss. It started in the engine compartment. I'm sure and burned all the way through the backseat.

I was driving on the highway and I lost the ability to accelerate after getting a pop noise and was forced to pull over. The car had begun to rev up on its own then I wasn't able to accelerate at all, I could hear the engine moving but the wheels weren't getting power. I had the vehicle towed to a dealership ship and authorized payment on all the necessary inspections to determine if the incident had to due with the ptu recall. The service department said it's most likely the recall but I'm out of luck because they can't officially say it is because then they works have to provide me a rental. They then tricked me into going to the dealership to look at cars that weren't there and tell me I need to call there customer service line, after almost a month of trying to get any information out of them I finally got an email back saying nothing and thanking me for being a loyal customer! The car has been out of commission for almost a month now and it's effecting my ability to do my job and live my life. I'd appreciate a rental until this is resolved but would prefer for them to buy out the pre-incident value of the car so I can move on with my life. The incident is very clearly what is stated in the recall notice for my 2017 Jeep Cherokee.

My car shuts off when I go over little bumps and light comes on saying press break and shift into park. Then it doesnt start right away but eventually starts again. Also when I go over little bumps my interior lights turn on.

4wd not working and now the speedometer keeps blinking

Driving on the highway I was alerted with a warning on my dashboard display to "Service Shifter". At the same time all of the gear symbols illuminated red and stayed on. I did a web search regarding this issue and found this is happening to a very large number of Jeeps like mine and suggesting I fill out this form.

Service shifter light on

LIGHT ON CLUSTER APPEARS "SERVICE SHIFTER". THE LIGHT COMES ON RANDOMLEY. WILL APPEAR 5 TIMES IN ONE DAY AND NOT SHOW UP FOR MONTHS. I HAVE READ ON LINE THIS IS A COMMON ISSUE WITH 2017 (AND OTHER YEAR MODELS). i HAVE TAKEN TO HAVE THIS WARNING LIGHT ADDRESSED BUT CAN NOT MAKE IT COME ON. AS I SAID, ITS RANDOM. WITHOUT LIGHT BEING ON REPAIR SHOP DOES NOT KNOW HOW TO ADDRESS IT. THIS "SERVICE SHIFTER LIGHT" HAS BEEN SHOWING UP FOR OVER 2 YEARS.

I need to replace the power transfer unit already on a vehicle with 70,000 cost $3500 there are 850 PTU on backorder with no ETA this is not acceptable I’m told to drive my vehicle until I can’t or buy a new vehicle. I READ ONLINE THERE WAS A SAFETY RECALL W47 / NHTSA 20V-343 but I received no notification. Any help would be appreciated. Thank you.

UNKNOWN Airbags did not deploy when struck by a semi that crossed the median and hit me then pinned me against guardrail that was also damaged/destroyed.

Service shifter light goes on just put a lot of money in this car and nothing but a problem

I closed the trunk door but the indicator on the dashboard is still saying that the lift gate is open. I checked to make sure that nothing was blocking it's way. There was no prior indications.

After starting my Jeep and driving it down the road for about 10 minutes the dashboard gave a warning to(service the shifter) all lights illuminated red. I pulled over and turned the Jeep off and it went away but has done it several times since and also happened multiple times before. I bought the car used and no warranty’s. Multiple people have stated online that they are having the same issues. Along with transmission having problems also. Please help us out and put out a recall. Apparently it’s a concern due to all the people reporting it online.

Service shifter light displays randomly with PRND all light up. Goes away if you turn the car off remove key and restart. Have taken it to a technician in the past, they said they couldn't tell us anything.

I was driving up bridge in morning rush traffic suddenly without warning lost drive cv axel on passegner side broke and had to be towed. I called 911 and the police tried to put car in drive and car would just roll back and it almost went into the unit. when the car suddenly stopped I was just lucky no one ran into me, I was in the middle of the road & could not move the car.

Not sure

A message appears on the gauge panel stating "SERVIVE SHIFTER." This started happening intermittently since November 2020. It is now happening every time the Jeep is driven. I am unsure if this will cause a safety issue at some point or not as the car seems to drive normal even with the message.

This past year my 2017 Jeep Cherokee has started to randomly turn on the Service Shifter light and at the same time all the shifter lights turn red. The transmission starts acting differently as well when it comes on. If I pull over and shut the car off and then turn it back on it will be normal again. I cannot bring this into the dealership as my warranty is no longer available and I will not pay loads of money for them to tell me nothing.

I have a 2017 JEEP Cherokee North edition. All of the lights lit up on my gear shifter console and then a warning displayed on the dashboard saying SERVICE SHIFTER. I have never heard of this nor has any dealer or mechanic. My car just shut off mid drive, luckily I was pulling into a parking lot. I parked the car and shut it off. After a few minutes I turned the key and no lights were displayed and I drove it home. This was very concerning. If I had been on the highway it could have been dangerous to myself and others. I am afraid of this happening again.

Occasionally when driving vehicle will receive alert to “service shifter” all lights on shifter turn red. I was advised by dealer they have never heard of issue but when I look online there is hundreds of people with the same issue. It is possibility that shifting function can be compromised at any time with this issue.

My service 4wd light came on 6/22 and I had it replaced m. The dealership where it was done said only a 1 year warranty. Now as of yesterday light is on again with same code so once again PTU needs to be replaced again. I can’t afford this twice in less than 2 years why can’t Jeep help solve this or do recall. A lot of Jeep’s are recalled for this problem except mine why yes I file a complaint back in 6/2022 also this is crazy and I want a call back [XXX] I I’m out to much money in this piece of [XXX] u sale 2 oil coolers, drive shaft, wiring harness 2 times , popping in the front in since 2018 and got fix then 2 months after the pets warrant expired since popping. I get no help and someone is going to help with this PTU replacement or I will call an attorney INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side .y mirror wouldn't call 911 I have photos

I keep getting a “service shifter” message on my dash board and ask the great lights light up. When taken to get inspected or fixed, the message disappears and nothing can be done. When they check the car , no error codes pop up. But I keep getting this message and I’m not the only one.

Service shifter notification/warning comes on randomly. When this warning is on, all of the lights on the gear shift light up (p,r,n,d). The engine feels like it is slipping, and the vehicle will drive slowly & is very loud. The gas pedal can be pressed completely to the floor and the car will not accelerate fast enough. The airbag and parking braking notification flash as well. Check engine light comes too.

A few months ago, I was at a slow speed, looking for a parking space, when I set the car in parking it made a weird noise and did not stop. After that issue, an indicator light appeared on the board: SVC-4WD. After this, the indicator light came on almost every day. I took the Jeep to the auto repair shop where I usually go, they ordered the piece and had to wait for weeks. I saw on this website that this issue has a recall in several units. I just hope I can get a refund. I'm attaching the invoice.

As I was driving all the lights on my [XXX] gear lit up. On my dashboard, it said service shifter. Well, I continued driving. My truck started to slow down a D kept flashing on my dashboard. I had to pull over to the side as the truck was coming to a complete stop. I turned off the ignition waited a few minutes. Turn my truck back on and I was back on the road. I’ve heard lots of complaints in regards to the shifter, but there’s no recall for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased 2017 Jeep Cherokee from Jim Riehls Friendly dealership 2/2022. On 5/2023, the parking brake engaged while I was pulling out of my driveway and I blocked on coming traffic in my neighborhood. Called a tow truck and took to my mechanic (Kay's Auto Shop). They recommended taking to Jeep dealership as needed "a code check for electronic park brake failure". Jeep was able to drive to dealership. Dealership evaluated Jeep and asked if I had "driven into a lake"? There was water under the rear mat in spare tire area from unknown leak. I have never seen or heard a leak from sunroof or rear hatch. Dealership offered to fix problem but would be charging me to find leak. Representative said up to $4,000 and not guaranteed. I drove Jeep home. When I went to drive to doctor's appt., parking brake was engaged again. I am a 58 y/o new widow and I don't trust this vehicle. I believe it to be unsafe and unreliable. I have documentation and pictures for your review. Thank you for your careful consideration.

Shifter Service message appears on dash while operating vehichle. All lights for transmission position are lit up at the same time. This occurred during "normal" operation of vehicle.

Service shifter light keeps going on after having shifter replaced 1 year ago

Service shifter light

Service shifter

When starting my jeep my service shifter light comes on. I shut my engine of and the light goes off. Next morning start my engine service shifter light come on. I have to restart my jeep 5 times before the light goes off. I've called a jeep dealership and they inform me that I'm the third person within the last week to inquire about this information.

I have a message that says service shifter

My service shifter light stays on almost all the time. The gears PRND are all red lights.

At random times, the vehicle will notify of a "Service Shifter" message that pops up on screen. The lights that indicate which gear the car is in all light up-park, neutral, drive, etc. Every light turns on and the notification shows up on the screen where speedometer is located. This is concerning-it has happened multiple times, if I turn the car off and back on, the notification goes away. However, it always comes back a few hundred miles later. I drive a 2017 Jeep Cherokee, and bought it in 2019 with only 16,000 miles on it. The notification first came up when I hit 20,000 miles and has persisted ever since periodically. If you search "Jeep Cherokee service shifter" you can find NUMEROUS forums where people have reported the same issues. It is clearly an issue that needs to be looked into further. I have already filed a safety problem before, and nothing was done about it. I recommend looking into this issue further, and googling the issue as well-there are far too many people reporting the same problem and there has been no recall to be issued.

While driving and once when shifted into drive the service shifter light and warning has came on and all the lights by the shifter light up. I had to stop and shut the vehicle off and turn it back on. The most recent time I had to shut it off and turn it back on for it to go off

When I shifted vehicle to reverse a message of “service shifter” came on dash screen. No accident resulted but felt unsafe as to what would happen if not serviced. Mechanics that have been contacted has never heard of service shifter message. Have not been able to reproduce message, when started vehicle again message was gone. No other warning lamps, messages or no symptoms.

Service shifter warning comes on multiple times while driving

Every time it rains, water leaks into the rear of the vehicle through the ceiling and cracks on the side. As a result, water is soaking through the ceiling, rear speakers and trunk. This is causing mold and deterioration of all parts below the spare tire and is a safety issue.

Front leather dash has become separated and could potentially cause adverse effects to drivers view. Potentially harmful with airbag deployment. Previous year (2014) same make and model received a recall notice. This issue should be addressed asap.

The vehicle began making a crunching/grinding sound, and lost some traction/control. It then only would go very slowly even though I was pressing the accelerator, and then the RPM meter was revving up and down even after I took my foot completely off the pedal. After turning it off on the side of the road for about 15 minutes, we were able to drive it home with no further issues. The following week when I went to have it inspected (the first time I drove it since), it made it less than 10 miles before it did the same thing and was unable to be moved this time. We towed it in to have it inspected at a jeep dealership and they confirmed it is a PTU/Transmission issue. I have a video of the second incident if needed.

I have a 2017 Jeep Cherokee and been experiencing service shifter error when all the lights on gear shift lights up in red and this time I was at home and it also flashed oil change on dash board which I just had a recent oil change and this has been an issue off and on and dealership says there is no recall but they have heard of this issue. Not feeling safe to drive vehicle unsure if my car will stop while out. I have an appointment with dealership to see what the issue is. I only have about 72,000 miles on my vehicle.

Periodically the light comes on and says "service shifter"?

When accelerating the vehicle has a hard shift every now and then that’s very noticeable. Seems to be slipping or having trouble shifting occasionally when trying to get up to speed.

The lights on gear shift all comes on all at once and the computer says shifter needs servicing I turn the jeep off and turn back on and everything is back to normal

The shifter service light comes on a lot when I am driving and it scares me. I had to get off the road and turn the car off and back on for the light to go off!

Gear shifter errors and brings up "Service Shifter." Vehicle has to be completely shut off to clear error. Whewn the notificaion appears vehicle chages gears roughly and doesnt initiate park. Error has happend on highways, city street, or whenever the vehicle is placed into drive. It had only happend a couple times until receintly where its becomming more frequent, every other day as of now.. Dealer was unable to replicate the error, its to sporadic, and a OBDII reader shows nothing. I have pictures from a couple of the most recent times

Service shifter warning continuous for 12 months. Recalled on the 2017 Grand Cherokee but this is am issue with the Cherokee latitude. This is a very serious safety issue & needs recalled for more vehicles!

We first noticed the "svc fwd'' warning light. Intermittently at first and going off after driving a mile or so. We were first told it was probably a wiring problem, possibly a worn and exposed connector or a bad fuse but neither was found. Only after the ''svc fwd'' light started to remain on, did we have a diagnostic run and then were told the PTU had gone out and that this is a known common problem with Jeep Cherokee's 2014 - 2017.In fact, so bad a problem, it warranted a recall. Thousands of jeeps are having this problem but the recall is VIN specific. Ours is a 2017 and is NOT on the recall although it is now dangerous to drive. We are essentially paying for a vehicle we cannot drive and have been waiting over 5 weeks now for a replacement PTU. Even so, some of the replacement PTU's are ,themselves being recalled for being faulty. Our warranty has run out. The mileage is now just over 60,000 and now we feel we are being pushed to cover the cost even though this is a known faulty part.

My Power Transfer Unit is bad on my 2017 Jeep Cherokee. My light came on that says service 4WD. I took it to the Jeep Dealer who states that my Jeep showed a code c14a7-97 and it said my PTU is bad.

Trouble with power transfer unit and dealer mechanic said it needs to be replaced. Noticed there has been a recall involving other vehicles and was concerned that about my jeep Cherokee and the information from the dealer mechanic today.

Our 2017 Cherokee 46k displays “service shifter” and all lights on the shifter go red. The first time this happened (summer 2020) the dealership Hopkins, MN told me not to drive the vehicle and to bring in for service. They were not aware of this issue which I don't believe now. The appointment was 4 weeks out and once the dealership looked at vehicle as lights were off they could not diagnose. 2nd time this happened was not able to get into dealership that day. 3rd time this happened (7/22/2022) I immediately called the dealership on issue and they refused to look at vehicle the same day and told me to bring in on Monday 7/25/2022. Next day the lights did not come on. each time I call the Jeep dealership they give me a different response. Don't know if its safe to drive the vehicle in this state. There should be a recall on this issue.

The incident happened in a parking lot. Backing out of the parking space, there was a delivery truck parked right behind me. Backing out of my parking space, I hit the bumper of the truck (no damage to the truck). As I pulled back into my parking space the vehicle accelerated very rapidly in a distance of approx. 25 feet; the acceleration seemed "Hell cat" like. Slamming my foot on the brake did not help. The vehicle then hit a brick retaining wall deploying multiple air bags and causing enough vehicle damage that the insurance company declared it totaled. It is amazing that the vehicle hit the brick wall with enough intensity to deploy the air bags and cause considerable front end damage after traveling such a short distance (approx 25 ft). The vehicle is in the insurance company's possession. As such, I do not have access to the vehicle. Had the brick wall not been there, the vehicle could have hit other vehicles or pedestrians and I was lucky to only have minor bruises and abrasions. There was no warning what so ever that this was about to happen.

Service shifter indicator comes on and all lights on shifter light up

My vehicle will not move at a stop light and the hand brake will come on by itself. Also the start/stop warning light continues to come on after driving for several miles.

Hello, what I am trying to find out is if the NHTSA has ever got notification or investigated what folks call the Jeep Death Wobble. We just got the Jeep and are looking to flat tow the vehicle behind our Motorhome and folks tell us that Jeep issued a Service Bulletin regarding the death wobble and would require modifications to the electrical system to resolve the problem. Is this an issue that your organization would have investigated and made Jeep/Mopar aware of the Death Wobble Issue. My second question Is that your web site shows that you have over 800 complaints regarding this vehicle and was wondering how I can read some of them. Thanks very much We have not experienced this issue yet but trying to find out more info about the Jeep Death Wobble before we proceed with any repairs etc regarding this issue.

The service shifter light came on and the mechanics cannot find any logical reason why but it does not allow me to see what speed I am going when it is on.

Service shifter light is on but nothing can be found wrong with the car.

Engine and car was not warming up with remote start. Finally check engine light comes on. Code P0128 thermostat. Repaired 1/28/2021 @ 85762 miles. All antifreeze replaced. $600+ repair. 2/1/2022 same observed failure of engine to warm up during remote starts. 2/6/2022 check engine light comes on with code P0128. Again, thermostat failure. Miles 111,000. This appears to be a repetitive symptom of cherokees 2014+ with 2.4L engines. This can cause serious engine damage.

Message came up saying Service Shifter and all lights on shifter turned red. Happened several times. Made appointment to have it checked. Was told I needed new shifter and the part would take 7 to 10 days (took 10) and that I should not drive it as it could lock up in gear. After researching on line it appears this is a problem for many people and does not appear to be a recall item with so many complaints. It has been repaired costing nearly $1,000. I think this should be reviewed with so many others having the same problem.

While driving down the street, my vehicle has started to automatically shift into neutral and the warning message, "must brake before shifting into gear" appears on my dash. I have to coast over to the side of the road in neutral, shift into park and turn my vehicle off before trying to restart. This has happened 4 or 5 times while I am actually driving down the road. When it is appearing to drive "normal" it has a warning message of "gear shift error" on the dash. So I paid a local mechanic to replace the entire gear shift component and my vehicle switched into neutral while I was driving again the next day. I am so nervous I will get into a wreck from this continuing to happen while driving my toddler around. I have not driven it since this happened right after picking it up from the shop. I then found a website listing a recall for my same year and make/model describing exactly what is currently happening with my vehicle. I called a local Jeep dealership about the recall and they told me since there was not a recall attached to my VIN number, they could not honor the recall. I am reporting this to you now to try and get my vehicle acknowledged and repaired under the recall. Here is the website where I found the recall: https://www.carscoops.com/2020/06/2014-2017-jeep-cherokee-recalled-over-serious-transmission-issues/

Service shifter message. Shifter lites turn all red. Screen on dash won't change when message is on.

The gear shifter bezel and wiring all malfunctioned while I was driving. After reading up on the issues seems like this is a very common problem for jeeps. All lights on the shifter were lit up and I was unsure as to what gear I was in. This can be a major issue for any driver and should be recalled nationwide for fixing.

As I am driving, the "service shifter" comes on and every gear on my vehicle lights up.

I bought a 2017 Jeep Cherokee latitude two weeks ago by the time I drove it home the service shifter light came on. I bought this car and it was certified free of defects this has happened a half a dozen times now I called the dealer and told them about it and I saw what the fix was online. The fixe is to put in a new shifter bezel and a new wiring harness. The dealer refuses to do this and the vehicle is certified what can I do?

Service Shifter at approx. 27000 - all my gear lights red and the screen was locked to Service Shifter

Ever few thousand miles, a ding will occur and a service light will come on along with a message stating, service shifter. P R D N L, light up on the shifter and will not turn of until a complete shutdown of vehicle.

When turning the key in the ignition the vehicle will sometimes not start. The engine does not try to turn over or engage.

I have a photo of this sticker. Inside on the car's body frame of the driver's side of my 2017 JEEP, there is a sticker that says: THIS VEHICLE MAY INCLUDE MERCURY -- added devices installed by the manufacturer: Video display (which I have to touch to operate the radio and phone call free feature) Navigation/Camera Display (which I have to touch to operate the radio and phone call free feature) HDI Headlamps (which I touch when I wash my car) Remove devices before vehicle's disposal. Upon removal of devices, please reuse, recycle or dispose as hazardous waste. When I travel (on a straight road like Interstate 5 in Washington and Oregon) for more than 3 hours, I get nauseous, dizzy, and do not feel well for hours afterwards. This has been an on-going scenario. I had asked my mechanic to check the AC system, clean all of the vents, and replace the filters and it still did not fix my reaction to driving in the car or being just a passenger. This is unacceptable! Please recall and rectify this hazardous situation immediately among all owners of a 2017 JEEP. Why it is always in the hands of the consumer to make things right? Why can't corporations just do the right thing for its customers and the earth? This blatant irresponsibility and corporate greed is getting so old. FYI: Health Effects of Mercury Exposure The inhalation of mercury vapour can produce harmful effects on the nervous, digestive, and immune systems, lungs and kidneys, and may be fatal. The inorganic salts of mercury are corrosive to the skin, eyes and gastrointestinal tract, and may induce kidney toxicity if ingested. [March 31, 2017] https://www.who.int/news-room/fact-sheets/detail/mercury-and-health#:~:text=Health%20effects%20of%20mercury%20exposure&text=The%20inhalation%20of%20mercury%20vapour,induce%20kidney%20toxicity%20if%20ingested. https://www.epa.gov/mercury/health-effects-exposures-mercury https://www.atsdr.cdc.gov/sites/toxzine/mercury_toxzine.html COMPLETED FORM 09/16/2021

My service shifter will lock up and the gear shift will read that my car is in park, reverse, neutral, drive all at the same time. My dash will read “service shifter” however it has been doing that since I purchased it. The wheels on the car will jerk and lock up. Luckily, I am not going fast and can safely pull over. The car will sputter and act like it is struggling to go. I have had everything checked and all other recalls fixed. When I mentioned it to the service department, they said they could replace the part but it doesn’t guarantee that it will fix the issue. He gave me a quote to fix it and said the part is on back order or may be recalled soon. If it isn’t in the process it needs to be before it takes someone’s life. When I have checked social media it appears that multiple people are having the same issue.

I was driving and my car just stop on the freeway out of no where, no warning, no lights on absolutely nothing, it wouldn't start, after a couple minutes it started up again. later that day the same thing happened. Thank God an accident did not happen specially when it stop on the freeway.

Just bought the Jeep with 78,000 miles. Haven't made a payment and the service shifter message keeps coming up as well as service start stop system.

SERVICE SHIFTER. The Shift Bezel keeps going out. I reading that is happening to a lot of other people only had this car 2 months. The gear shifter Bezel lights up all red and service shifter shows up on the dashboard.

Hello, In March I received a performed recall W84 for my 2017 Jeep Cherokee. A recall W84 the PCM and TCM modules. Since then I have had on the cluster a warning light which came on stating 'Service Shifter'. When this happened, all the lights on the shifter turned red. This happened when driving. This was a intermittent issue that was becoming more consistent. I went to McKevitt for reparation. It costed me $735! $360 for diagnosis, $120 for parts and $235 for labor!

SERVICE SHIFTER LIGHT KEEPS COMING ON.

Mileage: 96,000

SERVICE SHIFTER LIGHT FREQUENTLY ON.

Mileage: 11,500

SERVICE SHIFTER CONTINUES TO POP UP

Mileage: 68,000

DOESN'T SEEM TO BE TURNING RIGHT. A LOT OF CLICKING MAKING NOISE WHEN I BACK UP. AND TURN WHEEL.

Mileage: 4,346

WHEN DRIVING MY SERVICE SHIFTER LIGHT COMES ON ALL THE GEARS ARE LITE UP RED THE PARK REVERSE NEUTRAL AND DRIVE I HAVE TO PULL OVER KILL THE ENGINE THEN WAIT A FEW SECONDS THEN RESTART IT BUT IT CONTINUE TO COME ON AT LEAST 2 TIMES A DAY THROUGH OUT THE WEEK

SERVICE SHIFTER RANDOMLY COMES ON AND CAUSES SCREEN TO LOCK AND LIGHTS UP THE SHIFTER. THIS HAPPENS WHEN STARTING THE VEHICLE.

Mileage: 58,800

SERVICE SHIFTER INDICATOR CAME ON

Mileage: 107,000

WHEN DRIVING AND MAKING A RIGHT OR LEFT TURN, AN ERROR MESSAGE POPS UP ON THE SCREEN STATING CAN NOT SWITCH GEARS WHILE IN DRIVE, THEN THE ENGINE SHUTS OFF, IT HAS HAPPENED TO ME 6+ TIMES IN THE LAST MONTH, IT HAS HAPPENED IN THE MIDDLE OF A LEFT TURN IN A BUSY INTERSECTION 3 TIMES AND ALMOST CAUSED AN ACCIDENT. ONCE CAR IS SHUT OFF AND YOU GIVE IT A MINUTE, WHEN YOU RESTART IT TAKES TIME TO TURN OVER. THIS IS SO UNSAFE AND I AM AFRAID EVERY TIME I DRIVE AS I DRIVE MY DAUGHTER IN THIS VEHICLE AND THINK THIS SHOULD BE A RECALL FOR SURE. I TOOK IT TO A MECHANIC THEY TEST DROVE AND HAD THE SAME ISSUE TWICE, THEY RAN DIAGNOSTICS AND NOTHING CAME UP, WHEN THEY RESEARCHED IT THEY FOUND THE COMPLAINTS ON THIS WEBSITE AND SAID I SHOULD TAKE IT TO A DEALERSHIP AND THEY READ THAT IT MAY HAVE SOMETHING TO DO WITH THE OIL BEING USED TO QUICKLY AND WHEN THE TURN OCCURS IT SUCKS IN AIR. PLEASE HELP!!!

Mileage: 40,000

SERVICE SHIFTER LIGHT COMES ON. CAR JERKS. DRIVING.

THE SERVICE SHIFTER WORDS POP UP ON MY SCREEN. THE LIGHTS ON THE GEAR SHIFT (PRND) LIGHT UP RED. THERE IS NO RHYME OR REASON WHY THEY POP ON, THEY JUST RANDOMLY POP ON.

Mileage: 45,000

SERVICE SHIFTER MESSAGE CONSTANTLY POPS UP.

Mileage: 40,000

WATER WAS FOUND PUDDLING THE DRIVER SIDE FLOOR BOARD AND DRIVER SIDE PASSENGER FLOORBOARD. THERE WAS FOUND THAT THE FACTORY DID NOT SEAL A SEEM BETWEEN THE WHEEL WELL AND THE FIREWALL CAUSING THE LEAK. EVIDENTLY THIS WAS A COMMON PROBLRM ACCORDING TO JEEP FORUMS. THE STANDING WATER IS VERY HARD TO GET OUT AND IS CAUSING FOWL SMELL. ALL OF THIS OCCURS AFTER I HAD TAKEN MY VEHICLE THROUGH ITS FIRST AUTOMATIC CAR WASH.

Mileage: 53,345

SERVICE SHIFTER POPS UP WHEN I'M DRIVING 65MPH ON THE HIGHWAY. EXTREMELY UNSAFE!

Mileage: 87,171

PERIODICALLY WHILE DRIVING, A "SERVICE SHIFTER" NOTIFICATION WILL TURN ON AND ALL OF THE LIGHTS ON THE SHIFTER INDICATING GEARS WILL LIGHT UP. IF THE CAR IS TURNED OFF AND RESTARTED, THIS NOTIFICATION WILL DISAPPEAR. THIS HAS HAPPENED TO ME 6+ TIMES RANDOMLY OVER THE PAST YEAR THAT I HAVE OWNED THIS CAR. A QUICK GOOGLE SEARCH SHOWS THAT MANY OTHER OWNERS EXPERIENCE THE SAME FALSE NOTIFICATION. THE UNRELIABILITY OF THIS NOTIFICATION IS UNSAFE AND SHOULD BE INVESTIGATED.

Mileage: 68,000

CAR SPEEDS UP AND JOLTS SINCE I PURCHASED IT. IT ALSO LOOSES STRENGTH AND DOES NOT GO HIGHER THAN 5MPH ON THE ROAD. I HAVE TAKEN IT TO THE MECHANIC MULTIPLE TIMES AND THEY CAN'T FIND ANYTHING WRONG. THEY DID FIX THE TRANSMISSION SOME TIME AGO AND EVEN AFTER THAT IT CONTINUES TO JOLT WHEN IN PARK. WHEN DRIVING IT ALSO JOLTS FROM LOW SPEED TO HIGH SPEED

AS I WAS DRIVING ON A RURAL ROAD, THE 'SERVICE SHIFTER' MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE LIGHTS ON THE SHIFTER BEZEL ALL GLOWED RED. I STOPPED THE CAR, SHIFT IT OFF, TURNED IT BACK ON AND ALL SEEMED NORMAL AGAIN. WHILE THE SERVICE SHIFTER MESSAGE WAS SHOWING, ALL OTHER INFORMATION IN THE INSTRUMENT PANEL WAS HIDDEN WHICH FELT UNSAFE. AFTER RESEARCHING THIS ISSUE, I FOUND THAT THIS IS ISSUE IS AFFECTING MANY AS THEY ARE REPORTING THE SAME OCCURRENCE I EXPERIENCED AND I FEEL THAT THIS SHOULD BE THE RESPONSIBILITY OF JEEP TO CORRECT THIS ISSUE. *CC *TR

Mileage: 92,000

JEEP SAYS 'SERVICE SHIFTER' AND SHOWS UP ON THE DASH AND ALL THE LIGHTS TURN RED ON THE SHIFTER ITSELF. THIS HAS HAPPENED MULTIPLE TIMES IN MY JEEP. THE FREQUENCY HAS GOTTEN WORSE. I HAD TO RESTART MY JEEP IN THE MIDDLE OF A ROAD TO GET THE LIGHTS TO GO AWAY, AND WITHIN MINUTES NOW IT IS BACK ON. IT HAS GONE AWAY IN THE PAST BUT FOR AN UNKNOWN TIME (SOMETIMES A DAY SOMETIMES WEEKS.) IT HAS HAPPENED WHILE SHIFTING, DRIVING, AND WHILE PARKED. THE LIGHT IS NOT ONLY DANGEROUS BECAUSE YOU CANNOT SEE ANYTHING ELSE ON THE DASH BUT ALSO CONCERNING SINCE IT IS A KNOWN SHIFTER ISSUE.

Mileage: 85,000

A "SERVICE SHIFTER" MESSAGE APPEARS ON THE DASHBOARD RANDOMLY WHEN I'M DRIVING ON THE STREET AND THE HIGHWAY AND ALL OF THE LIGHTS TURN ON ON THE SHIFTER. I TURN OFF THE ENGINE AND TURN IT BACK ON AND IT GOES AWAY BUT IT COMES BACK ON LATER AGAIN.

Mileage: 29,000

THE SHIFTER SAYS THAT IT NEEDS REPAIRED AND ALL THE LIGHTS ON THE SHIFTER ARE LIT UP RED. WHEN I LOOK IT UP IT SHOWS AN ACTIVE RECALL BUT DOESN'T SHOW ANYTHING ON THIS WEBSITE.

Mileage: 141,000

SHIFTER SERVICE - SEEMS TO BE AN ONGOING ISSUE WITH THESE VEHICLES. THIS CAR AT LESS THAN 18,000 MILES HAS HAD THERMOSTAT REPLACED ... NOW IT IS HAVING SHIFTER ISSUE. LINK TO COMPLAINTS - HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296

SERVICE SHIFTER WARNING LIGHT COMES ON CONSISTENTLY. I HAVE BEEN BACK TO THE DEALER TWICE WHILE MY JEEP WAS STILL UNDER WARRANTY, BUT THEY COULDN'T FIND ANY PROBLEMS. THE LIGHT CONTINUES TO COME ON, TO THIS DAY

Mileage: 19,500

SERVICE SHIFTER LIGHT KEEPS COMING ON. I JUST HAD THE PTU CHANGED OUT! THIS VEHICLE IS BEING TO FEEL UNSAFE AND NOT ALLOWING ME TO DO WHAT I BOUGHT IT FOR!

Mileage: 44,000

AFTER SERVICE SHIFTER RECALL WAS FIXED IT STILL CONTINUES TO COME ON, MY SHOCKS ARE LEAKING, POOFS OF SMOKE COME OUT OF MY VENTS, CHECK ENGINE LIGHT GOES OFF AND ON, MY HEATER AND AIR ONLY WORKS SOMETIMES, AND I HAVE REPLACED MY BATTERY 4 TIMES. I ONLYII

Mileage: 27,000

IT'S 31 DEGREES HERE IN ALASKA AND I AUTO STARTED MY VEHICLE TO WARM UP ABOUT 10 MINUTES. WHEN I SHIFTED GEAR INTO REVERSE I HEARD A BEEP COME FROM THE WARNING LIGHTS AND IT SAID, 'SERVICE SHIFTER.' THEN I PUT IT BACK INTO PARK AND REALIZE ALL THE LIGHTS ILLUMINATED RED ON THE LETTERS P, R, N, D, -+, I TOOK PHOTOS OF THE WARNING LIGHTS. I JUST GOT MY CAR SERVICED AT CHRYSLER JEEP DODGE ANCHORAGE 5TH AVE. ALASKA COUPLE DAYS BEFORE THIS HAPPENED.

Mileage: 20,914

VEHICLE STALLS WITHOUT WARNING

SERVICE SHIFTER LIGHT CAME ON. SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE . WE HAVE PAID TO HAVE FIXED TWICE. SAME ALERT BOTH TIMES . STILL WAITING ON PART . THERE ARE 78 AHEAD OF ME. THIS IS A RECURRING PROBLEM FOR JEEP PRODUCTS. READING A LOT OF COMPLAINTS ONLINE . THERE SHOULD BE THEIR PROBLEM TO FIX

Mileage: 84,000

THE WORDS "SERVICE SHIFTER" COMES ON MY DASH. IT WILL NOT LET ME CLEAR IT. ALSO ALL THE LIGHTS ON THE SHIFTER TURNED ON AND IS RED.

Mileage: 29,324

SERVICE SHIFTER LIGHT WILL COME ON & DISAPPEAR. DEALERSHIPS DO NOT KNOW WHAT THE ISSUE IS.

SERVICE SHIFTER MESSAGE POPS UP CONSTANTLY AND HAS THE LAST TWO YEARS. IT'S RANDOM AND SOMETIMES IT'S WHILE I'M DRIVING. WHICH JUST HAPPENED ON MY WAY TO A DOCTORS APPOINTMENT. LUCKILY I WAS ABLE TO PULL INTO A PARKING LOT. IF IT COMES ON RIGHT WHEN I START THE ENGINE I CANNOT PUT MY CAR INTO ANY GEAR. I HAVE TO TURN MY CAR ON AND OFF REPEATEDLY FOR IT TO CLEAR. AFTER WHICH THE FIRST TEN MINUTES OF DRIVING IS ROUGH AND THE CAR SHIFTS BADLY. SOMETIMES ACCELERATION IS POOR AFTER. ALL LIGHTS ON THE SHIFTER TURN RED. VERY DANGEROUS

Mileage: 46,728

SERVICE SHIFTER LIGHT COMES ON WHILE DRIVING AND ALL SHIFTER LIGHTS COME ON (PARK, REVERSE, DRIVE, ETC. ALL LIT UP AT ONCE) REPLACEMENT NEEDED IS SHIFTER BEZEL AND WIRING HARNESS. DEALER SAYS ITS A KNOWN ISSUE THAT IS NOT COVERED BY JEEP WARRANTY, BUT IS VERY COMMON. VEHICLE HAS LESS THAN 40,000 MILES ON IT.

Mileage: 40,000

WHILE DRIVING A LIGHT COMES ON AND SAYS TO SERVICE SHIFTER. EVERY TIME IT HAS COME ON, I PULL OVER AND TURN THE CAR OFF AND THEN IT WILL GO OFF. I'M WORRIED BECAUSE I'VE HEARD OTHERS AND THEIR BRAKES LOCKING UP AND GETTING INTO A WRECK...ON THE DASH READS PARK. WE HAVE ALSO HAD A LIGHT COME ON THE SPEEDOMETER THAT BLINKS AND THEN MAKES A LOUD BEEP BEEP BEEP. IT DOES GO OFF EVENTUALLY. THE WORST YET IS WHEN I WENT TO START THE CAR, THE BRAKE LOCKS UP AND IT WON'T START OR TURN OVER. WE HAD TO TOW IT TO A MECHANIC TO GET IT LOOKED AT. FINALLY AFTER TRYING MANY THINGS, HE REPLACED THE BATTERY AND IT BEGAN TO WORK. EVERY NOW AND THEN, IT DOES THE SAME THING, BUT IF I BREATHE JUST RIGHT IT STARTS.

Mileage: 45,000

MY 2017 JEEP HAD JUST TURNED OVER 30,000 MILES WHEN A SERVICE SHIFTER MESSAGE APPEARED ON THE DASH. ALL THE LIGHTS LIT UP ON THE CONSOLE WHERE THE SHIFTER SITS. THIS HAPPENED 4 TIMES IN ONE WEEK. I PUT IT IN PARK, SHUT IT OFF, RESTARTED IT AND THE MESSAGE WENT AWAY. IT DID IT WHEN I FIRST STARTED IT. THEN IT APPEARED AGAIN WHILE DRIVING DOWN THE ROAD. THE 3 YEAR 36,000 MILE WARRANTY ENDED IN AUGUST OF THIS YEAR SO OF COURSE I WAS REQUIRED TO PAY FOR THE SHIFTER BEZEL AND WIRING HARNESS TO FIX THE ISSUE. THE DEALERSHIP TOLD ME THAT IF I LET IT GO AND DIDN'T FIX IT, EVENTUALLY, IT WOULD NOT GO INTO GEAR. UPON GOOGLING THIS PROBLEM I SEE THAT OTHERS ARE HAVING THIS SAME ISSUE WITH THEIR JEEPS. I AM UPSET AND WONDERING WHY THIS IS NOT A FACTORY RECALL ISSUE. I DO NOT BELIEVE A 3 YEAR OLD VEHICLE WITH 30,000 ACTUAL MILES ON IT SHOULD BE HAVING THIS PROBLEM. I READ MANY STORIES SIMILAR TO MINE. IT SEEMS LIKE THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED! JACKIE PRASNICKI

MY SERVICE SHIFTER LIGHT COMES ON RANDOM AT ANY TIME. TURN OFF MY JEEP AND RESTART IT AND IT GOES AWAY. NOW MY PUSH START BUTTON WILL TURN ON MY DASH BUT WHEN I GO TO START THE JEEP IT WILL JUST CLICK. IM BEGINNING TO WONDER IF ITS BECAUSE OF THE SHIFTER ERROR. IT HAS TO BE IN PARK AND IF ALL THE LIGHTS ARE ON THEN MAYBE IT WILL KEEP MY JEEP FROM STARTING CORRECTLY.

Mileage: 68,000

SERVICE SHIFTER LIGHTS CAME ON WHEN I PUT IT IN REVERSE FROM PARK POSITION

Mileage: 20,230

I HADNT HAD MY CAR SIX MONTHS AND THE SERVICE SHIFTER LIGHT CAME ON. ALL OF THE LIGHTS ON THE GEAR SHIFTER CAME ON. TOOK HAD FIXED AT DEALERSHIP. THEY TOLD ME IT JUST NEEDED TO BE RESET. THEN IT HAPPENED AGAIN A LITTLE WHILE LATER TOOK IT BACK AND THEY REPLACED THE SHIFTER. NOW IT IS HAPPENING AGAIN. I HAV READ SEVERAL PEOPLE THAT THIS IS HAPPENING TO. THIS NEEDS TO BE A RECALL PEOPLE CANT KEEP FIXING THIS OVER AND OVER AND OVER.

Mileage: 86,000

AFTER STARTING CAR IN MORNING, THE SHIFTER WAS PUT INTO DRIVE. WHILE SHIFTER WAS IN DRIVE THE LIGHT BESIDE SHIFTER WAS BLINKING. THEN A MESSAGE POPPED UP ON THE DASH SAYING TO PUT THE VEHICLE IN NEUTRAL OR PARK. VEHICLE WAS PUT IN PARK, THEN BACK IN DRIVE AND A CHECK ENGINE LIGHT CAME ON, THE CHECK ENGINE LIGHT CODE WAS U0001 FOR A CAN C BUS. WHEN PUSHING ON THE ACCELERATOR PEDAL THE CAR WAS LAGGING AND DID NOT SEEM TO RESPOND THE SAME AS IT USUALLY WOULD. TOOK VEHICLE TO DEALER AND EXPLAINED WHAT HAD HAPPENED. THE DEALERSHIP SAID THEY COULD NOT FIND THE ROOT CAUSE. THEY CLEARED THE CODE AND LET ME LEAVE.

Mileage: 108,000

THE SERVICE SHIFTER LIGHT CAME ON WITH ALL THE LIGHTS ON THE PANEL STAYING LIGHT. THIS HAPPENED THREE TIMES IN THE SPACE OF TWO DAYS, BUT SHUT OFF WHEN THE CAR TURNED OFF. YESTERDAY ALL THE LIGHTS STAYED ON AND THE SCREEN WOULD ONLY SHOW SERVICE SHIFTER. JUST WENT OVER 17K MILES ON MY 2017 CHEROKEE. TOOK IT TO THE DEALERSHIP, AND THE MECHANIC WAS A BIT NONCHALANT. " DON'T WORRY. WE SEE A LOT OF THIS. IT COULD BE A WIRE OR A FUSE OR A PIN OR I MIGHT HAVE TO REPLACE THE PLASTIC AND THE GEAR SHIFTER." LEFT IT AT THE DEALERSHIP TO FIX, PROBABLY TAKE A WEEK OR TWO TO FIX ACCORDING TO THE MECHANIC. I WAS LOOKING AT THE COMPLAINTS ON THIS PAGE AND IT SEEMS LIKE THERE ARE NUMEROUS FOR THIS SAME ISSUE. WONDERING WHY IT HAS NOT BEEN RECALLED YET. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE.

Mileage: 17,000

WHILE DRIVING SERVICE SHIFTER COMES UP ON DASHBOARD AND ALL GEAR LIGHTS ARE LIT UP. THIS HAS BEEN HAPPENING SINCE ABOUT 6MONTHS INTO OWNING CAR. THE JEEP DEALERSHIP SAYS IT'S NOT A PROBLEM BUT NOW MY CAR WONT START.

Mileage: 40,000

JAN. 2020 THE ENGINE LIGHT STAYS ON ALL THE TIME. NOW 4 TIMES SEPT. 2020 SERVICE SHIFTER LIGHT HAS COME ON. JULY 2020 AIR CONDITION HAD TO BR REPLACED.

SERVICE SHIFTER LIGHT APPEARS AND ALL LIGHTS GO RED ON GEAR SHIFTER.

WHEN STARTING MY CAR THE 'SERVICE SHIFTER' WARNING IS DISPLAYED AND ALL RED LIGHTS COME ON FOR PNRD. THIS WILL SOMETIMES GO AWAY AFTER THE CAR IS TURNED OFF AND TURNED BACK ON AGAIN. IT MAY ALSO APPEAR WHILE ALREADY DRIVING ON CITY STREET OR FREEWAY.

Mileage: 65,000

VEHICLE WON'T START NO CLICK OR CRANK ALL LIGHTS ARE ON AND DASH READS ENGINE TOO HOT , VEHICLE HASN'T BEEN RUNNING FOR ABOUT 3 HOURS TODAY.

Mileage: 2

SERVICE SHIFTER LIGHT COMES ON AND ALL GEARS LIGHT UP. CAR MAKES LOUD CLUNK NOISE WHEN SHIFTING GEARS AND HAS A HARD TIME SWITCHING GEARS. WAS TOLD BY DEALERSHIP THAT ELECTRONIC SHIFTER BEZEL AND PIGTAIL NEED TO BE REPLACED. KNOWN PROBLEM OF THE JEEP CHEROKEE.

Mileage: 48,000

'SERVICE SHIFTER' NOTIFICATION AFTER STARTING CAR, STAYED ON DURING ENTIRE DRIVE UNTIL CAR WAS POWERED OFF AND BACK ON AGAIN WHEN THE NOTIFICATION DISAPPEARED. WHILE NOTIFICATION WAS ON DASHBOARD, ALL RED LIGHTS (INDICATING PARK, NEUTRAL, REVERSE, DRIVE) WERE LIT UP RED ON SHIFTER. NOTIFICATION APPEARED INITIALLY WHILE VEHICLE WAS IN PARK AND DID NOT DISAPPEAR THROUGHOUT THE ENTIRE DRIVE (0-70MPH) UNTIL VEHICLE WAS POWERED OFF.

Mileage: 58,430

SERVICE SHIFTIER GOING OFF WHILE ON EXPRESSWAY!

Mileage: 50,000

SERVICE SHIFTER KEEPS POPPING ON MY DASHBOARD. CAR CAN BE TURNED OFF, KEY REMOVED FROM IGNITION, THEN WHEN STARTED AGAIN THE MESSAGE WILL GO AWAY. MESSAGE WILL REAPPEAR AFTER ABOUT 100 MILES OF DRIVING. MAJOR SAFETY CONCERN!

Mileage: 31,100

SERVICE SHIFTER WARNING LIGHT COMES ON REGULARLY. THE CAR NEEDS TO BE SHUT DOWN AND RESTARTED MANY TIMES TO CLEAR THE FAULT. MANY CASES OF THIS ISSUE HAVE BEEN DOCUMENTED LEADING ME TO BELIEVE THIS IS A SYSTEMATIC ISSUE WITH THIS VEHICLE TYPES REQUIRING A RECALL

Mileage: 32,000

I HAVE ERROR MESSAGES THAT DISPLAY SAYING SERVICE GEAR SHIFTER NOW AND 4 WHEEL DRIVE UNAVILABLE. THIS HAPPENS WITHOUT CASE GENERALLY WHEN I AM DRIVING ON THE HIGHWAY. WHEN THE SERVICE GEAR SHIFTER LIGHTS COME ON ALL THE LIGHTS ON MY GEAR SHIFTER LIGHT UP AS WELL. THIS ONLY HAPPENS ABOUT 1X A MONTH. I TOOK IT TO THE SERVICE CENTER AND WAS TOLD I THINK I KNWO WHAT COULD BE CASING IT BUT WE COULD NOT DUPLICATE THE PROBLEM AND IF WE CANNOT GET THE CODE WE CANNOT FIX IT. UNFORTUNITLY WE WILL EITHER HAVE TO HAVE IT BROUGHT IN WHILE ITS DOING IT OR IT MAY HAVE TO COMPLETELY BREAK BEFORE WE CAN FIX IT. THERE IS A RECALL FOR OTEHR JEEPS SAME MAKE AND MODEL BUT NOT MY VIN. I ASKED IF THIS WAS UNSAFE FOR ME AND MY TWO YOUNG DAUGHTR AND WAS TOLD I DONT THINK SO. I HAVE DONE SOME RESEARCH SINCE AND FOUND PEOPLE WITH THE SAME ISSUE THAT HAVE ALMOST DIED. I HAVE RECORDS SHOWING THEY WERE ON THE INTERSTATE WHEN IT OCCURED AND THERE JEEP LOCKED UP CASUING THEM TO BE HIT BY A SIMI TRUCK. THE JEEP WAS MANGLED. I HAVE INCLUDED PICTURES THE 1ST 4 OUR NOT MINE THE LAST IS AND I HAVE ONE OF ALL THE LIGHTS IN ON MY GEAR SHIFTER AS WELL BUT IT WOULD NOT ALLOW ANOTHER PICTURE.

Mileage: 39,800

SERVICE SHIFTER POPS UP WHEN STARTING VEHICLE

Mileage: 101,000

ALL OF A SUDDEN "SERVICE SHIFTER" COME ON SCREEN WITH THE SHIFTER LIGHTS ALL ILLUMINATED RED. I TOOK IT TO THE DEALERSHIP AND THIS MORNING THEY INFORMED ME THAT THE WIRES IN THE GEARSHIFT AND A PLASTIC PIECE HAVE TO BE REPLACED. BECAUSE THIS HAPPENED AT 38,103 MILES IT IS NOT COVERED BY WARRANTY ANYMORE, HAD IT HAPPENED UNDER 36,000 MILES IT WOULD HAVE BEEN COVERED

Mileage: 38,103

ON SEVERAL OCCASIONS AS I'M DRIVING MY 2017 JEEP CHEROKEE THE SERVICE SHIFTER WARNING CAME UP ON THE DISPLAY SCREEN THE FRONT TIRES LOCK UP AND WON'T MOVE I'VE HAD IT TO THE DEALERSHIP TWO DIFFERENT TIMES AND THEY TELL ME NOTHINGS WRONG WITH IT AND TOLD ME I WOULD HAVE TO KEEP DRIVING IT UNTIL THEY COULD RE-CREATE THE INCIDENT THAT HAPPENED SEVERAL TIMES

Mileage: 24,461

I PURCHASED THIS VEHICLE TWO WEEKS AGO FROM A CERTIFIED USED CAR DEALERSHIP. THE VEHICLE HAS 54000 MILES ON IT. FROM DAY ONE, IT HAS HAD AN INTERMEDIATE LONG START. TOOK IT BACK TO THE DEALERSHIP WHO STATED IT NEEDED A NEW BATTERY. REPLACED THE BATTERY, DID NOT FIX THE LONG START. NEW PROBLEM OCCURRED YESTERDAY (2 DAYS AFTER REPLACING THE BATTERY), THE CAR STALLED IN THE MIDDLE OF THE INTERSTATE WHILE DRIVING!!!! LUCKILY THE CAR BEHIND ME WAS PAYING ATTENTION AND DID NOT REAR-END ME. NO WARNING, JUST STOPPED. THE DASH FLASHED "SHIFT TO DRIVE". I WAS ALREADY IN GEAR. AFTER ABOUT 30 SECONDS OF TRYING TO START THE CAR, THE CAR STARTED BACK. IT TOOK AN ADDITIONAL 10-15 SECONDS FOR THE CAR TO ACTUALLY MOVE EVEN THOUGH I WAS PUSHING THE GAS PEDAL. I WAS FINALLY ABLE TO DRIVE IT HOME. THE OIL WAS CHANGED 1000 MILES AGO. NO STORED CODES, NO CHECK ENGINE LIGHT, NO WARNING BEFORE THE INCIDENT HAPPENED....NOTHING!!! I HAVE CALLED SEVERAL DEALERSHIPS AND READ MULTIPLE FORUMS WITH NO RESULT BEING FOUND. THE CAR GOES TO THE DEALERSHIP TODAY BUT I WAS TOLD IF THE CAR IS NOT THROWING ANY FAULTS, IT IS GOING TO BE HARD TO DIAGNOSE. THIS IS A HUGE SAFETY CONCERN AND I DO NOT FEEL SAFE DRIVING THIS VEHICLE AS IT IS GOING TO CAUSE A WRECK.

Mileage: 54,000

SERVICE SHIFTER LIGHT COMES ON. NEED TO TURN OFF VEHICLE AND RESTART. IF LIGHT IS ON AND VEHICLE RUNNING THE SHIFTING IS HARD AND STEERING IS LOOSE

Mileage: 34,555

MY SERVICE SHIFTER MESSAGE HAS BEEN STAYING ON. WHEN IT FIRST STARTED GIVING THE MESSAGE IT WOULD GO OFF WHEN I CUT THE VEHICLE OFF AND I WOULDN'T GET THE MESSAGE AGAIN FOR A WHILE BUT NOW IT IS STAYING ON. I'VE ALSO BEEN HAVING ISSUES WITH THE TRANSMISSION SHIFTING REALLY HARD SOMETIMES BUT ONLY WHEN I GET THE SERVICE SHIFTER MESSAGE.

Mileage: 89,575

WHILE DRIVING MY JEEP A WARNING POPPED ON THE DASH STATING TO SERVICE SHIFTER. MY CAR DECIDED TO HAVE THE BRAKES LOCK UP AND DASH SHOWED CAR WAS IN PARK WHILE THE SHIFTER CLEARLY SHOWED IT WAS IN DRIVE. THANK GOD I WAS NOT GOING MORE THAN 15MPH WHEN THIS HAPPENED AS WE HAD JUST PULLED OUT OF THE DRIVEWAY AND STARTED TO ACCELERATE. MY 5 YEAR OLD WAS IN THE CAR WITH ME. WE OR SOMEONE ELSE COULD HAVE BEEN SERIOUSLY HURT!

Mileage: 35,000

SERVICE SHIFTER WORDS APPEARED ON SCREEN NOT JUST ONCE BUT TWICE.WHEN CAR MOVING

SERVICE SHIFTER LIGHT COMES ON AT RANDOM TIMES. WHILE DRIVING OR WHEN TURNING ON THE VEHICLE.

Mileage: 40,000

SERVICE SHIFTER 8/14/2020 SEP 4, 2020

MY CAR WILL READ 'SERVICE SHIFTER' AND ALL THE LIGHTS WILL COME ON FOR ALL THE DIFFERENT GEARS. SOMEONE I KNOW HAS THE SAME MAKE/MODEL/AND YEAR OF MY CAR AND THERE CAR DID THIS AND THEN WHEN SHE WAS GOING 70MPH HER CAR SLAMMED BY IT'S SELF INTO PARK AT NO WARNING. THIS TERRIFIES ME TO DRIVE THIS CAR. ESPECIALLY BECAUSE I AM GETTING THE SAME 'SERVICE SHIFTER' NOTIFICATION. SHE ENDED OF WRECKING THE CAR AND ALMOST HITTING A SEMI ON THE HIGHWAY, I DO NOT WANT THIS TO HAPPEN TO ME.

Mileage: 75,000

'SERVICE SHIFTER' WORDS APPEARED ON SCREEN AND ALL OF THE RED LIGHTS ON THE SHIFTER APPEARED. THE VEHICLE WAS IN MOTION ON A CITY STREET.

Mileage: 47,274

WHEN DRIVING THE CAR DASH WILL POP UP AND SAY 'SHIFTER SERVICE REQUIRED'. ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP.

Mileage: 40,000

I WAS DRIVING MY 2017 JEEP CHEROKEE TRAIL HAWK TODAY WHEN THE 'SERVICE SHIFTER' LIGHT CAME ON. I'VE HEARD THIS HAS BEEN A PROBLEM WITH A LOT OF OTHER 2017 JEEP CHEROKEES

Mileage: 28,000

THE BACK UP CAMERA GETS SNOWY AT TIME - YOU CAN NOT TELL WHAT YOU ARE LOOKING AT WHEN TRYING TO BACK OUT OF A SPOT WHERE YOU CAN NOT SEE AROUND OTHER CARS - VARIOUS TIME WHEN PUTTING IN REVERSE - RADIO VOLUME TAKES A MINUTE TO ADJUST AT VARIOUS TIME - RADIO HAS BEEN REPLACED - HAS BEEN HAPPENING FOR SEVERAL MONTHS ON AND OFF

Mileage: 81,000

THE SERVICE SHIFTER LIGHTS COMES ON RANDOMLY WHEN I'M DRIVING. IT IS HAPPENING MORE OFTEN HERE LATELY. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE. THIS SHOULD BE A RECALL DUE TO SO MANY PEOPLE HAVING TROUBLE.

Mileage: 72,000

'SERVICE REQUIRED' LIGHT CAME ON, SHIFTER BEZZLE NEEDS REPLACED ACCORDING TO DEALER, THEY SAID IT IS NOT COVERED UNDER MY EXTENDED WARRANTY, THEY CANNOT GET THE PART FOR WEEKS AND SAID I CANNOT DRIVE IT BECAUSE THE SHIFTER COULD 'GO OUT AT ANY TIME', IT IS $450 FOR THE PART ALONE, AND NOW NEED A RENTAL.

Mileage: 58,000

SHIFTER SERVICE ALERT ON 2017 JEEP CHEROKEE TRAIL HAWK WITH LOW MILAGE (19,000)

Mileage: 19,000

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296

Mileage: 18,000

THIS JEEP CHEROKEES OIL IS EVAPORATING CAUSING MY CAR TO CUT OFF IN THE MIDDLE OF THE HIGH WAY. I CHECK MY OIL EVERY OTHER DAY. MY OIL EVAPORATES WHILE DRIVING I HAVE HAD THE CAR CHECKED FOR OIL LEAKS 5 TIMES. THIS VEHICLE ALSO CUTS OFF AND SAY SHIFTER AND I HAVE TO PULL OVER TURN THE VEHICLE OFF LET SIT FOR 5 MINUTES THEN RESTART. I HAVE ALSO HAD TO GET A TUNE UP AT 50000 MILES DUE TO MANUFACTURAL DEFECT ACCORDING TO MY MECHANIC AN ALERT SHOWED THEM WHAT WAS WRONG. I HAVE ALMOST BEEN STRUCK BY OTHER VEHICLES WHILE I AM TRYING TO GET OVER LANES TO PULL ON THE SIDE OF THE ROAD. THIS IS A SAFETY ISSUE SO MUCH SO I WILL NOT DRIVE WITH MY GROWN CHILDREN AND DEFINITLY NOT MY GRANDCHILDREN.

Mileage: 54,000

MY KEEP IS NOT EVEN AT 30.000 AND THE SERVICE SHIFTER LIGHT CAME ON. I WENT TO TURN IT ON FROM THE PARKING LOT AND THAT'S WHEN I NOTICED IT.

WHEN COMING TO A STOP ON A CITY STREET MY VEHICLE DINGED, TURNED OFF AND A MESSAGE DISPLAYED ON THE DASH 'SHIFT TO PARK OR NEUTRAL, PRESS BRAKE, SELECT GEAR'. I COULD NOT USE MY STEERING WHEEL OR BREAKS DURING THIS TIME. I PUT THE VEHICLE IN PARK, TURNED THE IGNITION OFF AND FULL TOOK MY KEY OUT. THEN ATTEMPTED TO START IT. I ONLY HEARD A SLIGHT SOUND BUT NO TURN OVER. I REPEATED THIS STEP AND THIS TIME, AFTER MOMENTARILY SPUTTERING, I WAS ABLE TO GIVE THE CAR GAS AND IT STAYED ON. I COULD SMELL OIL AT THIS POINT. IT SEEMS THIS IS RELATED TO EXCESSIVE OIL CONSUMPTION, WHICH TRIGGERS THE CAR TO SHUT OFF TO PROTECT THE ENGINE. EXCEPT THE OIL LEVEL IN THE VEHICLE IS FINE AND THERE ARE NO PRIOR WARNINGS BEFORE THIS HAPPENS.

Mileage: 67,000

ABOUT 2 WEEKS AGO A LIGHT ON THE SCREEN APPEARED AND SAID "SERVICE SHIFTER" AND ALL THE LIGHTS ON THE SHIFTER TURNED ON, THE D, R AND SO ON. I HAD TO TURN OFF THE CAR AND RESTART IT INORDER TO GET THE WARNING LABEL OFF THE SCREEN AND GET THE LIGHTS OFF. NOW TODAY, MY CAR WILL NOT TURN ON. IT ACTS LIKE IT'S GOING TO START BUT NOTHING HAPPENS. THE RADIO AND OTHER ELECTRICAL THINGS TURN ON SO LEADS ME TO BELIEVE IT'S NOT THE BATTERY.

SERVICE SHIFTER LIGHT CAME ON MY 2017 JEEP CHEROKEE LATITUDE. I WAS TOLD I NEED A NEW SHIFTER CABLE AND MODULE.

Mileage: 60,800

THIS IS ABOUT THE SHIFTER. WE BEGAN GETTING WARNING MESSAGE ABOUT "SHIFTER ERROR". SHORTLY AFTER THAT MY WIFE TOLD ME SHE HAD PROBLEMS "MAKING THE CAR TURN OFF" IN OUR DRIVEWAY. I GOT IN AND COULD NOT PUT THE CAR IN PARK. I FIDDLED WITH IT UNTIL I FINALLY GOT IT INTO PARK AND TRIED TO TURN THE JEEP OFF BUT EVEN WITH THE ENGINE OFF ALL OF THE ELECTRICAL THINGS (RADIO, DASHBOARD LIGHTS, BEEPING, INTERIOR LIGHTS ETC..) WERE STILL GOING. I COULD NOT RESTART THE JEEP WITHOUT A JUMPER CABLE. WHEN I RESTARTED THE INTERIOR LIGHTS WENT BACK TO "NORMAL". I TRIED TO TURN THE JEEP OFF AND THE SAME THING HAPPENED. I WENT THROUGH THE SAME PROCESS AGAIN, GOT THE JEEP STARTED AND DROVE IT TO THE DEALERSHIP. FIRST THEY TOLD ME THAT IT WAS JUST A BAD BATTERY. WHEN I COMPLAINED ABOUT ALL OF THE NEWS ABOUT SHIFTER PROBLEMS WITH THIS MODEL THEY TOLD ME THAT I NEEDED A NEW BATTERY AND THE "SHIFT BEZEL AND HARNESS" NEEDED TO BE REPLACED. I AM 4 WEEKS OUT OF MY 3 YEAR WARRANTY SO I PAID $857.02 FOR THIS WORK. THE SERVICE MAN PUT A NOTE ON BILL THAT SAYS "IF LIGHT COMES BACK ON WE NEED TO "REPLACE SHIFTER ALSO - $890.00" I BELIEVE THAT THIS ISSUE IS A SAFETY DEFECT NOT NORMAL WEAR AND TEAR AND THAT THE 2017 JEEP SHOULD BE RECALLED. MY WIFE IS NOW AFRAID TO DRIVE HER JEEP. ALSO, THE "SHIFTER ERROR" MESSAGE JUST CAME BACK ON ONE DAY AFTER GETTING THE JEEP BACK. THE SERVICE MAN TOLD ME THAT SOMETIMES THE JEEP DOES NOT RECOGNIZE IT WHEN THE JEEP IS IN PARK. PLEASE HELP. SOME IS GOING TO GET HURT. TRY GOOGLING "JEEP SHIFTER" AND YOU'LL SEE HOW MANY COMPLAINTS ABOUT THIS EXACT PROBLEM ARE OUT THERE.

Mileage: 330,000

HEATED STEERING WHEEL DOESN'T STAY ON EVEN BELOW 40 DEGREES. ON HAS TO TURN IT ON AND OFF IN ORDER TO WORK. WITHIN THREE MINUTES THE HEATED STEERING WHEEL TURNS COLD. TOOK JEEP CHEROKEE TO 2 DEALERSHIP ONE REPLACE THE STEERING WHEEL AND IT STILL DOESN'T WORK PROPERTY IS STILL TURNS OFF WITHIN 3 MINUTES AND IT GETS COLD. SOFTWARE UPDATE DIDN'T DO ANYTHING. IT MIGHT BE ELECTRICAL/WIRING PROBLEM. THERE ARE MANY COMPLAINTS ON HEATED STEERING WHEEL AT JEEP FORUMS AND CARGURU WEBSITE. I WAS LOOKING FOR ANSWERS HOW TO FIX IT.

Mileage: 28,000

DRIVING DOWN THE ROAD AND IT POPPED UP SERVICE SHIFTER. I HAVEN'T HAD THE VEHICLE VERY LONG I'M UP TO 90,000 MILES. I TURNED THE JEEP OFF AND IT WENT AWAY L. A WEEK LATER IT SHOWED UP AGAIN AND IT'S GOES OFF. IT SHIFTS FUNNY. I WAS ON A CITY STREET WHEN THIS HAPPENED.

Mileage: 89,000

SERVICE SHIFTER LIGHT KEEPS GOING ON

Mileage: 20,000

THE CAR HAS A SERVICE SHIFTER LIGHT ON AND ALL THE LIGHTS ON THE SHIFTER ARE LIT RED FOR EXAMPLE THE PARKING, REVERSE, DRIVE, NEUTRAL. THE CAR STARTED DRIVING REALLY ROUGH AND NOW THERE IS A RATTLING NOISE. BOUGHT THE CAR AROUND 1 MONTH AGO AND IT IS ALREADY GIVING PROBLEMS. THE CAR ONLY HAS 19,000 MILES AND WHEN I GOOGLED THE PROBLEM I SEE SEVERAL PEOPLE HAD THE SAME PROBLEM THEN THE DEALER FIXED THE PROBLEM CHARGING SOME PEOPLE BUT THE PROBLEM CAME BACK AS WELL AS CAUSING LEAKS OR OTHER PROBLEMS. THE VEHICLE WAS SITTING AT HOME THEN WHEN TURNED ON THE LIGHTS CAME ON AND THEN TURNED OFF THE LIGHTS WENT OFF A COUPLE TIMES BY RESTARTING THE ENGINE BUT NOW IT ALWAYS STAYS ON AS WELL AS CAUSES A RATTLING NOISE AS WELL AS VERY ROUGH DRIVING.

Mileage: 19,600

SERVICE SHIFTER MESSAGE APPEARS AND ALL GEAR SHIFT LIGHTS TURN RED, SO NO IDEA WHAT GEAR I'M IN. MUST SHUT DOWN ENGINE AND RESTART, WHICH FIXES THE PROBLEM TEMPORARILY. SOMETIMES REQUIRES MULTIPLE RESTART ATTEMPTS BEFORE LIGHTS GO OFF.

Mileage: 72,000

CONTINUALLY GETTING SERVICE SHIFTER WARNING WHILE DRIVING DOWN THE HIGHWAY AND THEN ALL GEARS LIGHT UP RED, FOR EXAMPLE, PDRN. I HAVE HEARD OF MULTIPLE PEOPLE HAVING THIS ISSUE AND HEARD THAT THE CAR MAY EVEN LOCK UP. *TR

Mileage: 41,000

SERVICE SHIFTER MESSAGE APPEARS OUT OF NOWHERE AND JEEP SAYS THAT THIS IS NOT COVERED BY WARRANTY. I?VE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUE AND WOULD REQUEST AN INVESTIGATION FOR A RECALL SINCE THIS SEEM TO BE A LIFE THREATENING SITUATION AND IT ALSO SEEMS THAT JEEP IS BOTH CARING THAT MUCH ABOUT IT. THEY SAY WE NEED TO CHANGE THE SHIFTER. CAR IS ONLY 3 YEARS OLD AND HAS ONLY 25K MILES. THIS IS HAPPENING VERY OFTEN NOW. AND TO HAVE THE CAR TURNED OFF AND THEN BACK ON IS NOT A SOLUTION TO ME AND MANY OTHER JEEP BUYERS. COMPLETELY DISAPPOINTED AND WOULD NEVER BUY A JEEP CHEROKEE AGAIN. *TR

Mileage: 25,000

GETTING A SERVICE SHIFTER MESSAGE AND THE LIGHTS NEXT TO MY GEAR SHIFT ALL TURN RED. I CHECKED ONLINE AND IT SEEMS TO BE A JEEP CHEROKEE ONLY ISSUE AND A LOT OF PEOPLE WHO BROUGHT IT IN TO THE DEALER FOR REPAIR EITHER GOT THEIR CAR BACK WITHOUT THE ISSUE BEING RESOLVED OR THE DEALER DIDN'T KNOW HOW TO RESOLVE IT OR THE CAR CAME BACK IN WORSE CONDITION THAN BEFORE. THIS IS CLEARLY A JEEP CHEROKEE MANUFACTURING FAULT THAT NEEDS TO BE RESOLVED WITH A RECALL. *TR

Mileage: 27,000

MY JEEP HAS ABOUT 26,000 MILES ON IT, SINCE I'VE PURCHASED THIS VEHICLE BRAND NEW OFF THE LOT, IT HAS BEEN TOWED 6 TIMES FOR ENGINE FAILURE. MY ENGINE IS BURNING THE OIL, WITH OUT WARNING WHILE DRIVING, THE CAR SHUTS OFF. THE DEALER INSISTS THIS IS NORMAL, BUT IT IS NOT NORMAL FOR A CAR TO ABSORB OR BURN OIL. *TR

Mileage: 25,500

SERVICE SHIFTER WARNINGS COME ON ALL THE TIME WHILE DRIVING. ALSO HARD KNOCK WHEN CAR IS SHIFTING GEARS. *TR

JEEP CHEROKEE 2017 LAST MONTH AT ABOUT 28,000 I WAS DRIVING ON THE THRU WAY WHEN THE SHIFTER LIGHTS ALL LIT UP RED AND THE DASH SAID SERVICE SHIFTER. I PULL OVER, SWITCHED CAR ON AND OFF AND IT WAS FIXED. ONE MONTH LATER, MY CAR WAS SITTING IN PARK - I MOVED FROM MY PARKING SPOT TO A NEW ONE- PLACED JEEP IN PARK AND THEN NOTICED ALL OF THE LIGHTS RED ON THE SHIFTER AND THE DASH SAYING 'SERVICE SHIFTER'

Mileage: 28,000

THIS HAS HAPPENED 4 TIMES NOW STARTING IN JAN 21, 2020. STOPPED AT STOP SIGN AND SHUT OFF. TRIED TO RESTART AND WOULD NOT. WAITED ABOUT 3 MINUTES AND IT STARTED. AS I SLOWED DOWN FOR ANOTHER STOP SIGN IT SHUT OFF BUT RESTARTED IMMEDIATELY. AS I SLOWED DOWN FOR ANOTHER STOP SIGN I TURNED RIGHT WITH OUT STOPPING AND THE ENGINE SHUT OFF. ALL THE IDIOT LIGHTS ON DASH CAME ON. BATTERY WAS FULLY FUNCTIONAL. CAR WOULD NOT START FOR 45 MINUTES AND THEN IT FINALLY STARTED.CAR WAS TAKEN TO DEALERSHIP AND THEY COULD FIND NOTHING WRONG. THEIR ANSWER WAS 'IF WE CAN'T DUPLICATE IT THERE IS NOTHING WE CAN DO. IF IT HAPPENS AGAIN BRING IT IN'. WHAT IS THAT SUPPOSE TOO MEAN? IT HAPPENED AGAIN ON 5-13-20, 5-15-20 AND 5-31-20. ALL THESE TIMES IT WAS WHEN WE ARE DRIVING ALONG AND MAKING A RIGHT TURN. ENGINE JUST SHUTS OFF. ON 5-31-20 I WAS IN A TRAFFIC LANE MAKING A RIGHT TURN WITH OTHER TRAFFIC BEHIND WHEN THE ENGINE SHUT OFF. THE DRIVER BEHIND ME WAS BEEPING HIS HORN FOR ME TO MOVE AS HE HAD NOT KNOWN MY ENGINE SHUT OFF. WOULD HATE TO HAVE THIS HAPPEN IF I WAS ON AN INTERSTATE. JUST HAD THE BATTERY REPLACE UNDER WARRANTY ON 5-28-20. ENGINE OIL GAUGE READ 54% NOT SURE WHAT THE PROBLEM IS BUT SURE DOESN'T SOUND SAFE TO ME. CALLING THE DEALERSHIP TOMORROW TO GET AN APPOINTMENT.

Mileage: 20,000

CHECK ENGINE LIGHT COMES ON AND THE VEHICLE STALLS WHILE DRIVING. DEALERSHIP CLAIMS LOW OIL BETWEEN OIL CHANGES, WE HAVE THE OIL CHANGED REGULARLY AT THE DEALERSHIP AND DO NOT EXCEED THE RECOMMENDED MILEAGE BETWEEN CHANGES. THIS HAS OCCURRED ON MAIN ROADS DURING TIMES OF HIGH TRAFFIC AND HAS PUT MY FAMILY IN DANGER ON SEVERAL OCCASIONS. THIS STARTED HAPPENING WITH LESS THAN 20,000 MILES ON THE VEHICLE AND HAS HAPPENED A TOTAL OF FIVE TIMES NOW. THE VEHICLE NOW HAS 36,000 MILES ON IT AND I'M TIRED OF DEALING WITH THIS ISSUE.

Mileage: 36,000

SHIFTER SERVICE LIGHT KEEPS COMING ON. *TR

Mileage: 31,000

I WAS DRIVING DOWN A SIDE ROAD, GOING ABOUT 20MPH WHEN IT WAS LIKE MY JEEP SHIFTED INTO NEUTRAL. IT COMPLETELY STALLED. THE BATTERY LIGHT FLASHED ON THE DASHBOARD AND A MESSAGE POPPED UP THAT SAID VEHICLE MUST BE IN GEAR, ALTERNATING WITH A SHIFT TO PARK OR NEUTRAL, PRESS BRAKE TO SELECT GEAR MESSAGE. I WAS ABLE TO SWING IT INTO A PARKING LOT WHERE I PUT IT IN PARK BUT THE ERROR WOULDN'T GO AWAY AND WHEN I SHIFTED BACK INTO DRIVE AND HIT THE GAS PEDAL, IT WOULDN'T MOVE. I SHUT THE ENGINE OFF AND WHEN I TRIED TO RESTART IT, IT WOULDN'T START. I SAT THERE FOR 15 MINUTES BEFORE IT WOULD START BACK UP. I WAS ABLE TO MOVE FORWARD WITH NO WARNING LIGHTS AND DRIVE THE APPROX 2 MILES HOME. *TR

Mileage: 64,000

WHILE DRIVING THE VEHICLE, THE ENGINE JUST SHUT OFF AND ALL WARNING LIGHTS WERE DISPLAYED. LUCKILY I WAS NOT IN HEAVY TRAFFIC OR ON HIGHWAY. HAD TO WAIT ABOUT 30-45 SECONDS BEFORE IT WOULD RESTART. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH ( APRIL). IS THERE A RECALL FOR THIS. I'VE LOOKED INTO THIS PROBLEM AND THERE ARE SEVERAL COMPLAINTS OF THIS SAME ISSUE. *TR

Mileage: 51,000

SERVICE SHIFTER LIGHT IS COMING ON THE INSTRUMENT PANEL AND ALL THE LIGHTS NEAR THE SHIFTER ARE LIT UP. ALSO THE VEHICLE JUMPS INTO GEAR.

Mileage: 55,000

*SERVICE SHIFTER* *IN MOTION* *STALLED* THE FOLLOWING IS THE SAME ISSUE I HAD WITH MY 2014 JEEP CHEROKEE. I HAD TRADED THAT VEHICLE IN FOR A NEWER 2017 MODEL BECAUSE OF THIS... I HAVE A 2017 JEEP CHEROKEE. OCCASIONALLY WHEN DRIVING AT ANY SPEED THE VEHICLE WILL STALL AND SAY "SERVICE SHIFTER, PLACE CAR IN P OR N" - I CAN NO LONGER ACCELERATE AND HAVE TO COME TO A COMPLETE STOP. TURN OFF THE VEHICLE. RESTART IT AFTER SEVERAL MINUTES. WHEN I TRY TO RESTART, THE ENGINE HAS A TOUGH TIME KICKING BACK ON.THIS IS A VERY DANGEROUS RECURRENCE AND MUST BE DEALT WITH IMMEDIATELY. THIS IS THE SECOND REPORT I HAVE MADE. THE FIRST REPORT WAS WITH MY 2014 JEEP CHEROKEE. *TR

Mileage: 25,000

SERVICE SHIFTER WARNING WHILE DRIVING

Mileage: 28,000

I HAVE HAD ISSUE WITH HAVE TO GET THE OIL CHANGED WAY TO MANY TIMES SINCE I HAVE HAD THIS VEHICLE. I USUALLY CAN ONLY GO ABOUT 1000 MILES BEFORE I HAVE TO CHANGE THE OIL, OR ADD OIL TO IT. I HAVE CONTINUED TO MAKE MENTION OF THIS, AND THE WORKERS FROM THE DEALERSHIP, KEEP TELLING ME NOTHING IS WRONG AND IT JUST NEEDS AND OIL CHANGE. I HAVE HAD 11 OIL CHANGES, AND WILL BE GOING TOMORROW FOR ANOTHER, AND HAVE HAD TO PUT COUNTLESS AMOUNTS OF BOTTLES OF OIL INTO MY JEEP. ITS VERY FRUSTRATING.

Mileage: 1,000

DRIVING 2017 JEEP WITH ONLY 40,000 MILES DOWN A MAJOR HIGHWAY.. BATTERY LIGHT CAME ON AND JEEP STALLED ALMOST CAUSING ACCIDENT. WENT TO DEALER FOR REPAIR, WAS TOLD IT NEEDED AND OIL CHANGE?!! UNACCEPTABLE!! IF ISSUE ISN'T CORRECTED, LEGAL ACTION WILL BE PURSUED.

Mileage: 40,000

"SERVICE SHIFTER" HAS POPPED UP NUMEROUS TIMES WITH ALL GEARS LIT UP ( PARK, REVERSE, NEUTRAL, DRIVE AND MANUAL) . THE FIRST TIME, IT POPPED UP AS SOON AS I PUT IT IN DRIVE. THE 2ND TIME, IT POPPED UP WHILE IN DRIVE GOING LESS THAN 45MPH THROUGH TOWN. THE NEXT TIME, ( MARCH 9, 2020) IT POPPED UP WHILE ON THE INTERSTATE GOING 70MPH, 3 DIFFERENT TIMES WITHIN 45 MINUTES. THE DEALER STATED THEY HAVE NEVER HEARD OF THIS, SO HOW DO I GET IT FIXED, UNLESS THERE'S A RECALL? THIS HAS TO BE A DRIVETRAIN ISSUE AS IT AFFECTS THE GEAR SHIFTER?

Mileage: 41,030

2017 JEEP TRAILHAWK. BOUGHT NEW. CAR BEGAN RANDOMLY DISPLAYS "SERVICE SHIFTER" MESSAGE ON DASH JUST AFTER WARRANTY EXPIRED AT 36K MILES. LIGHTS UP GEAR SHIFTER LIGHTS AS WELL. COMES AND GOES. ONCE ON WON'T GO AWAY UNLESS CAR IS SHUT OFF. CANT SEE SPEED OR OTHER DISPLAYS. HAPPENS WHILE IN MOTION OR AT STOP LIGHTS, ON SUBURBAN STREETS. ANY WEATHER . ANY SPEED. MAY BE WEEKS BEFORE IT COMES ON, OR DAYS OR EVEN HOURS. WHEN YOU SHUT OFF CAR SOMETIMES IT GOES AWAY, SOMETIMES IT DOESN'T. DODGE JEEP DEALER DIDN'T KNOW WHAT I WAS TALKING ABOUT.

Mileage: 36,000

THE 'SERVICE SHIFTER' WARNING POPS UP AND ALL THE LIGHTS ON THE SHIFTER TURN RED. IT HAPPENS RANDOMLY WHILE I AM DRIVING AND SCARES ME. IT WILL NOT ALLOW ME TO SEE ANY OTHER SCREEN WHILE ON. I HAVE HEARD THAT IT CAN CAUSE THE CAR TO NOT GO INTO PARK... I HAVE READ 100'S OF OTHER S HAVING THE SAME ISSUE WITH THE 2014-2018 MODELS. THIS IS A HUGE CONCERN FOR THE SAFETY OF MY FAMILY. BOTH TIMES THIS HAPPENED I WAS DRIVING THE VEHICLE. ONCE IN REVERSE BACKING OUT THE DRIVEWAY, AND ONCE WHILE DRIVING ON THE FREEWAY AT 70+ MPH. I STOPPED THE CAR BOTH TIMES, SHIFT IT OFF AND RESTARTED IT AND THE WARNING AND LIGHTS WENT OFF. BUT WHAT IF I CAN NOT PUT IT IN PARK NEXT TIME. WHAT HAPPENS THEN. THE DEALERS ARE REPLACING WIRING HARNESS ONLY TO HAVE THE ISSUE HAPPEN AGAIN. THERE IS NO CLEAR REASON OR FIX FOR THIS ISSUE SO IT NEEDS TO BE ADDRESSED!!! *TR

Mileage: 49,534

SERVICE SHIFTER WARNING. STATIONARY, OR IN MOTION. WARNING CAN'T BE FIXED AND BLOCKS READOUT.

Mileage: 27,000

SERVICE SHIFTER LIGHT AND NOT COVERED UNDER POWER TRAIN WARRANTY.

Mileage: 54,000

JEEP THROWING 'SERVICE SHIFTER' MESSAGE AND LIGHTING UP THE ENTIRE SHIFTER. LOCKING BRAKES, STEERING WHEEL AND WHEN TRYING TO TURN THE CAR OFF IT ONLY CONTINUOUSLY TRIES TO TURN OVER INSTEAD OF SHUTTING OFF. THIS STARTED AS SOON AS I PULLED OUT OF MY DRIVEWAY ON A STRAIGHT NEIGHBORHOOD ROAD.*DT CONSUMER WAS TOLD BY THE DEALER WIRING HARNESS IN THE SHIFTER NEEDED TO BE REPLACED OR REPAIRED AND COULD NOT GUARANTEE A PERMANENT FIX. VEHICLE WAS TRADED IN AND CONSUMER NO LONGER HAS THE VEHICLE.*JB

Mileage: 51,000

GETTING A SERVICE SHIFTER LIGHT COMING ON WHILE DRIVING ON BOTH HIGHWAY AND CITY STREETS WHILE MOVING. ALL THE SHIFT POSITIONS LIGHT UP ON THE GEAR SHIFT AND THE MAIN DISPLAY SHOWS "SERVICE SHIFTER". AFTER RESEARCH, I FIND MANY MANY COMPLAINTS OF THIS SAME PROBLEM ON MULTIPLE JEEP CHEROKEE MESSAGE BOARDS ONLINE. MANY STATING THAT IT COMES BACK AFTER "REPAIR". HTTPS://CA.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 FIRST OCCURRENCE WAS IN NOVEMBER OF 2019. NO RHYME OR REASON TO WHEN IT HAPPENS.

Mileage: 26,000

SERVICE SHIFTER CODE. APPEARED WHILE VEHICLE WAS UNDER 36,000 MILE WARRANTY. JEEP DEALER FIXED. HAS OCCURED AGAIN AT 48,800 MILES. I WAS TOLD I NEED TO PAY FOR THIS DIAGNOSTIC ALL LIGHTS ON SHIFTER ARE LIT UP AND CODE WILL NOT DISAPPEAR FROM DISPLAY ON DASH.

Mileage: 48,830

RANDOMLY GET ALL THE GEAR SHIFT LIGHTS LIGHT UP AND MESSAGE APPEARS ON SCREEN SAYING "SERVICE SHIFTER". THIS HAPPENS RANDOMLY WHILE IN MOTION, SOMETIMES YOU HAVE TO TURN THE VEHICLE OFF A FEW TIMES FOR IT TO GO AWAY. AT FIRST WAS VERY INFREQUENT BUT LATELY A LOT MORE FREQUENT.

Mileage: 2

THE CAR JUST SHUTS OFF WHILE DRIVING IN THE MIDDLE OF TRAFFIC. SERVICE SHIFTER COMES ON RANDOMLY. VERY DANGEROUS SITUATION. ON A CITY STREET. UNKNOWN REASON

Mileage: 56,000

GEAR SHIFTER REQUIRES SERVICE AS WELL AS 4WHEEL DRIVE SYSTEM UNAVAILABLE REQUIRES SERVICE. BOTH DUMMY LIGHTS CAME ON AND CONTINUE TO POP UP. I HAVE DONE RESEARCH AND IT SEEMS ALOT OF PPL ARE HAVING THIS ISSUE A RECALL NEEDS TO BE APPLIED FOR THESE ISSUES! DUMMY LIGHTS ARE POPPING UP WHILE IN MOTION ON CITY STREETS AS WELL AS HIGHWAYS

Mileage: 84,500

I PURCHASED MY JEEP BACK IN APRIL 2019 AND I HAVE BEEN AN ISSUE WITH THE GEAR SHIFT ALMOST EVERY SINGLE MONTH TO CURRENT. MY CAR WILL LITERALLY SHUT OFF IN THE MIDDLE OF THE ROAD AND WILL READ "SERVICE SHIFT GEAR". I HAVE TO PUT THE CAR IN PARK AND TURN IT OFF, WAIT A COUPLE OF MINUTES FOR IT TO CRANK BACK UP AND THE THE MESSAGE GOES AWAY. THIS IS EXTREMELY DANGEROUS BECAUSE RECENTLY THIS HAPPENED TO ME WHILE DRIVING DOWN THE HIGHWAY! I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL AND I HAVE LOOKED THIS ISSUE UP AND THERE ARE SEVERAL OTHER PEOPLE WHO ARE EXPERIENCING THIS SAME PROBLEM. I HAVE NOT BEEN ABLE TO GET HELP FROM THE DEALERSHIPS. NOTHING SPECIFICALLY HAPPENS WHEN THE CAR SHUTS OFF IT WILL JUST DO IT RANDOMLY.

THE SERVICE SHIFTER WARNING HAS COME ON MULTIPLE TIMES OVER THE PAST YEAR. WE HAVE TAKEN IT TO THE DEALER AND HAVE BEEN TOLD THEY CAN NOT FIND ANYTHING WRONG. THIS HAS HAPPENED WHILE DRIVING AT RANDOM SPEEDS AND DRIVING CONDITIONS. IT IS NOW HAPPENING EVERY TIME THE JEEP IS DRIVEN, SOMETIMES BEFORE WE EVEN GET TO THE END OF THE DRIVEWAY.

VEHICLE WAS STATIONARY - I STARTED VEHICLE THIS MORNING AND THE SHIFTER WAS LIT UP IN RED LIGHTS; SCARED THE HECK OUT OF ME. I TURNED CAR ON/OFF AND THE LIGHTS WERE STILL ALL RED, THEN THE DASH LIT UP WITH "SERVICE SHIFTER". LOOKING ONLINE AT CARGURUS.COM, THIS IS A KNOWN PROBLEM AND JEEP HAS NOT FIXED IT ALOT OF DEALERS DON'T EVEN KNOW WHAT IT IS! HELP

Mileage: 32,000

SERVICE SHIFTER MESSAGE HAS COME ON 3 TIMES. OCCURANCES 1. DRIVING ON THE HIGHWAY 2. STARTING CAR IN MY DRIVEWAY 3. STARTING CAR IN MY DRIVEWAY

Mileage: 36,450

WHILE DRIVING MY CAR ALL OF A SUDDEN SAID SERVICE SHIFTER AND ALL OF MY LIGHTS ON MY SHIFTER LIT UP AS WELL. LIGHT WOULD NOT GO AWAY, NO OTHER LIGHTS CAME ON, HOWEVER WHEN BROUGHT TO BE LOOKED AT, NOTHING TO BE FOUND ON DIAGNOSTICS. THE LIGHT COMES ON FREQUENTLY WHILE DRIVING AND NOT DRIVING, HIGHWAY AND CITY STREETS. ALSO HAPPENS VERY FREQUENTLY, THE LIGHT ISN'T CONSTANTLY ON, BUT COMES ON SPORADICALLY, TURNS OFF WHEN VEHICLE IS TURNED OFF.

Mileage: 38,000

THE 'SERVICE SHIFTER' LIGHT COMES ON AND GOES AWAY, BUT DEALERS ARE SAYING THEY NEVER HEARD OF IT AND NO PROBLEM DETECTED BECAUSE IT GOES AWAY. THIS IS HAPPENING TO MULTIPLE OF OTHER JEEP CHEROKEES.

Mileage: 59,000

WHILE DRIVING APPROXIMATELY 25-30 MPH, A SERVICE SHIFTER ALERT ON DASHBOARD. ALL LIGHTS SURROUNDING SHIFTER LIT UP. I PULLED OVER, TURNED THE CAR OFF, WAITED A FEW MINUTES AND WHEN I TURNED THE BAR BACK ON, THE ALERTS WERE GONE.

Mileage: 32,000

ABOUT 6 MONTHS AGO MY 2017 JEEP SHIFTED INTO NEUTRAL WHILE I WAS DRIVING IN AUTOMATIC MODE. A NOTIFICATION POPPED UP SAYING I NEEDED OT BE IN PARK TO SHIFT. MY CAR STOPPED IN THE MIDDLE OF THE ROAD AND I NEEDED TO SHUT IT OFF, WAIT A FEW MINUTES AND THEN TURN IT BACK ON FOR IT TO RESTART. THIS HAPPENED A COUPLE OF TIMES AND MY DEALERSHIP COULD NOT SEE ME FOR AT LEAST ANOTHER WEEK. ONE OF THE TIMES IT HAPPENED, MY CAR WOULD NOT TURN BACK ON AND I REQUIRED ROADSIDE ASSISTANCE TO TOW MY CAR. WHEN THE DEALERSHIP FINALLY LOOKE AT IT, THEY SAW NOTHING WRONG EXCEPT MAYBE I NEEDED A SOFTWARE UPDATE. THEY DID THE UPDATE AND MY CAR WAS FINE UNTIL RECENTLY. THIS HAPPENED AGAIN WHILE I WAS DRIVING AND WAS STUCK IN THE MIDDLE OF THE ROAD WITH A LINE OF CARS BEHIND ME. MY DEALERSHIP CANNOT SEE ME FOR ANOTHER WEEK AND A HALF. I TOOK MY CAR TO AN AUTOSHOP AND THEY SAW NOTHING WRONG WITH THE CAR. THEY RAN A DIAGNOSTIC AND NOTICED THE SOFTWARE MAY NOT BE ALIGNED PROPERLY MEANING THE COMMUNICATION IS OFF. I AM FRUSTRATED AND ANGRY. THIS IS EXTREMELY DANGEROUS AND THERE ARE NO WARNINGS WHEN THIS IS ABOUT OT HAPPEN. I FIRST GOT THIS CAR BECAUSE I WAS EXPECTING A BABY. I THOUGHT THIS WOULD BE SAFE AND RELIABLE. I AM TOO AFRAID TO DRIVE MY CHILD TO DAYCARE IN CASE THIS HAPPENS AGAIN AND SOMEONE HITS US FROM BEHIND. I WILL NEVER GET A JEEP AGAIN.

Mileage: 28,881

SERVICE SHIFTER WARNING CAME ON AND ALL THE LIGHTS IN THE SHIFTER LIGHT UP. WAS DRIVING ON A SIDE ROAD IN TOWN GOING APPROX 25 MILES PER HOUR. WARNING NOTICE AND SHIFTER LIGHTS WENT OFF WHEN I PULLED OVER AND SHUT VEHICLE OFF.

Mileage: 88,910

CAR STOPPED ON ME AND KEEPS DOING IT BEFORE IT DOES IT SAYS SERVICE SHIFTER I HAVE CONTACTED JEEP , I HAVE WENT TO A DEALERSHIP. BUT NO ONE HAS HELPED AND MY 2 YEAR OLD WAS IN THE CAR YESTERDAY WHEN I LOCKED WHILE I WAS DRIVING

Mileage: 38,415

MY 2017 JEEP SERVICE SHIFTER KEEPS ON TURNING ON I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES AND THEY HAVE 'RE PROGRAMMED IT' AND 'FIXED WIRING' AND IT STILL KEEPS ON TURNING ON.

Mileage: 30,000

I WAS DRIVING ON THE HIGHWAY AND ALL OF THE SUDDEN, A "SERVICE SHIFTER" MESSAGED APPEARED ON THE DASH. THE PRND+- ALL LIT UP RED AS WELL. I PULLED OVER ON THE SHOULDER AND RESTARTED MY CAR. THE MESSAGE DISAPPEARED AFTER THAT.

Mileage: 46,500

2017 44K MILES JUST BOUGHT 3 DAYS AGO AND SERVICE SHIFTER LIGHT COMES ON WHILE IN PARK AND THE PRND ALL LIGHT UP RED. ONLY WAY TO MAKE IT GO AWAY IS TURN CAR OFF AND BACK ON. HAPPENED AGAIN LATER THAT DAY. THIS WAS DAY BEFORE YESTERDAY (01/04/2020).

Mileage: 44,444

SERVICE ENGINE LIGHT IS COMING ON. WE JUST BOUGHT THIS ON 12/28/2019 WITH 46198 MILES. SIFTER ISSUES. LIGHT CAME ON AS DRIVING DOWN THE HIGHWAY AT NORMAL SPEED.

Mileage: 46,201

IF IT IS BELOW FREEZING OUTSIDE, MY GAS DOOR WILL NOT OPEN. WHEN I PRESS THE OPEN BUTTON INSIDE MY CAR, IT MAKES A SOUND AS IF IT IS TRYING TO OPEN, BUT WILL NOT BUDGE. EVEN WHEN I TRY TO OPEN IT MANUALLY, IT WON'T OPEN WITHOUT EXTREME FORCE AND SEVERAL MINUTES OF TRYING. MY GAS DOOR HAS POPPED OFF TWICE DUE TO THIS ISSUE AND TRYING TO GET IT OPEN.

Mileage: 32,000

THERE IS A SHIFTER ERROR THAT COMES UP ON DASHBOARD AND ALL LIGHTS COME UP ON THE SHIFTER STICK WHILE DRIVING THE CAR. THIS HAPPENED TO ME TWICE OVER ONE NIGHT WHILE I DRIVING AND I AM CONCERNED WITH THE SAFETY OF MY VEHICLE. SEE LINKS BELOW. HTTPS://WWW.NHTSA.GOV/VEHICLE/2017/JEEP/CHEROKEE/SUV/4WD HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS947921 HTTPS://WWW.JEEPFORUM.COM/FORUM/F309/SERVICE-SHIFTER-MIL-15-DIESEL-3768705/

Mileage: 28,000

MY 2017 JEEP CHEROKEE TRAILHAWK KEEPS GIVING ME A "SERVICE SHIFTER" LIGHT/WARNING. THIS HAS HAPPENED SEVERAL TIMES. THE LIGHTS OR WARNING GOES AWAY WHEN I TURN MY JEEP OFF AND I RESTART IT. I CALLED AND WENT TO THE DEALERSHIP AND WAS TOLD I HAD TO TAKE THE JEEP WHEN THE WARNING COMES UP BUT IT IS HARD TO GET IT THERE AS IT USUALLY HAPPENS WHEN I AM NOT NEAR THE DEALERSHIP. THIS ISSUE HAS HAPPENED WHILE IN PARK, DRIVING ON THE HIGHWAY AND ON CITY STREETS. I WAS TOLD BY THE DEALERSHIP THAT THEY DON'T COVER FIXING THE ISSUE.

Mileage: 49,483

SERVICE SHIFTER NOTIFICATION POPPED UP ON THE DASHBOARD. READING FORUMS IT SEEMS LIKE A COMMON ISSUE WITH JEEPS. THIS ISSUE CAN BE FATAL AND SHOULD BE ADDRESSED. JEEP DEALERSHIPS REPLACE THE SHIFTER BUT THAT OFTEN DOES NOT ADDRESS THE ISSUE, BUT COSTS THE OWNER MONEY.

Mileage: 5

MY GEAR SHIFT PRND LETTERS WILL RANDOMLY LIGHT UP WITH A WARNING BEING DISPLAYED SAYING SERVICE SHIFTER. THE LIGHT COMES ON RANDOMLY WHILE DRIVING OR WHILE PARKED. THE LIGHT SHUTS OFF WHEN THE CAR SHUTS OFF AND TURNED BACK ON BUT COMES ON RANDOMLY AGAIN PERIODICALLY.

Mileage: 28,000

WHEN DRIVING, AN ERROR MESSAGE POPPED UP AND SAID "SERVICE SHIFTER". ON THE GEAR SHIFT, ALL OF THE LIGHTS LIT UP RED (PARKING, NEUTRAL, 1ST, 2ND, DRIVE, AND REVERSE). I IMMEDIATELY PULLED OVER. AFTER I RESTARTED THE CAR, IT WENT AWAY. I WENT ONLINE TO SEE IF THIS WAS A COMMON PROBLEM, AND THERE ARE ALL KINDS OF COMPLAINTS. MANY OF WHICH, JEEP HAD NO IDEA HOW TO FIX. MOST COMPLAINTS ALSO STATED THAT IT WENT AWAY, ONLY TO COME BACK AFTER ANOTHER 1000 MILES OR SO. IF THERE ARE SO MANY COMPLAINTS, AND JEEP IS OBVIOUSLY HAVING A PROBLEM IDENTIFYING WHY, SHOULDN'T THIS BE A RECALL? THERE IS OBVIOUSLY A FAULT IN THEIR PRODUCT OR WIRING. THIS IS GOING TO CAUSE SERIOUS ACCIDENTS AND/OR LAWSUITS. PLEASE HELP.

Mileage: 5

SERVICE SHIFTER LIGHT COMES ON AND SHIFTER LIGHTS ALL TURN RED. INITIALLY WOULD RESET AFTER RESTART, NOW STAYS ON. STARTED AT 20,000 MILES, NOW AT 32,800.

Mileage: 20,000

DASH INDICATES SERVICE SHIFTER, ALL P-R-N-D GEAR LIGHT COMES RED. SECOND TIME IN A MONTH NOW.

Mileage: 16,122

IT KEEPS SAYING SWIFT SHIFTER. ALL OF THE LIGHTS COME ON WHERE I SHIFT FROM DRIVE TO REVERSE

Mileage: 36,000

WHILE IN MOTION- CAR CHIMES, ALL LIGHTS ON SHIFTER ILLUMINATE, DASH READS "SERVICE SHIFTER" HAS HAPPENED INTERMITTENTLY SINCE MARCH 2019 AND AS RECENTLY AS NOVEMBER 2019. TAKING CAR IN TO BE CHECKED ON 11/20/2019.

Mileage: 24,000

VEHICLE EXHAUST SYSTEM HAS ROTTEN EGG SMELL. CAR HAS BEEN TAKEN TO JEEP DEALER 34 TIMES AND THEY HAVE NOT BEEN ABLE TO FIX CAR.

Mileage: 35,500

THE SHIFTER IS GOING OUT WITH 47000 MILES IN IT AND NO RECALL OR ANYTHING .SO ONE DAY IT WILL NOT GO IN GEAR .

SERVICE SHIFTER WARNING LIGHT COMES ON WHILE DRIVING. RESETS WHEN VEHICLE IS RESTARTED

Mileage: 23,000

ALTERNATOR IS DEAD ON 2017 JEEP CHEROKEE AT ROUGHLY 50K MILES. WAS BRAND NEW WHEN PURCHASED IN MARCH 2017 & HAVE HAD SERVICE SHIFTER MESSAGE POP UP SEVERAL TIMES. CAR HAS TURNED OFF WHILE DRIVING. AND NOW ALTERNATOR HAS DIED. TOOK TO DEALERSHIP EVERY TIME VEHICLE HAD AN ISSUE. DEALERSHIP DID A SOFTWARE UPDATE. COULDN'T EXPLAIN WHY CAR KEPT TURNING OFF WHILE DRIVING. NOW AT ALMOST 3 YEARS OLD & 50K MILES THE VEHICLE NEEDS A NEW ALTERNATOR.

Mileage: 50,000

SERVICE SHIFTER MESSAGE POPPED UP. ALL LIGHTS ON SHIFTER CAME ON.

Mileage: 28,850

THE SHIFTER SERVICE LIGHT COMES ON AND ALL THE LIGHTS ON THE GEAR SHIFT LIGHT UP RED. I HAVE TO TURN THE CAR OFF AND THEN ON AGAIN TO SHIFT GEARS. IT HAPPENS AT RANDOM TIMES ON A REGULAR BASIS. I'M LISTING THE FIRST TIME IT HAPPENED, BUT IT HAPPENS MORE AND MORE.

Mileage: 43,000

SERVICE SHIFTER WARNING CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED ON P, R, N, D - THIS WAS WHILE IN MOTION GOING DOWN THE ROAD

Mileage: 31,745

I PUT MY CAR IN DRIVE AFTER BACKING UP AND ALL THE LIGHTS ON THE SHIFTER ILLUMINATED AND I GOT THE NOTICE TO "SERVICE SHIFTER ". I TURNED THE CAR OFF AND RESTARTED AND THE SHIFTER WAS NORMAL AGAIN.

Mileage: 22,790

I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.

Mileage: 20,000

WHEN I STARTED MY CAR, A "SERVICE SHIFTER" MESSAGE APPEARED ON MY DASHBOARD SCREEN & EVERY GEAR ON THE SHIFTER TURNED RED. I TURNED MY CAR OFF & BACK ON AGAIN. THE MESSAGE & RED COLORS ON THE SHIFTER APPEARED, AGAIN. I THEN TURNED MY CAR OFF & BACK ON AGAIN, & THE MESSAGE & COLORS DID NOT APPEAR.

Mileage: 43,897

STARTING 2/23/19 WARNING LIGHTS FOR PARK BRAKE, SHIFTER, 4WD, PARK ASSIST, TIRE PRESSURE AND CHECK ENGINE LIGHT CAME ON. WENT AWAY AFTER DRIVING DOWN ROAD. DID IT AGAIN 7/10/19, TOOK TO DEALER. THEY PATCHED A TIRE AND SAID NOTHING ELSE WAS WRONG. DID IT AGAIN 7/16/19. TOOK TO DEALER, THEY KEPT A FEW DAYS, SAID THEY COULDN'T FIND AN ISSUE. DID IT AGAIN 9/13/19. DID NOT TAKE TO DEALER. DID IT AGAIN 9/27/19 AND THIS TIME CAR HAD TROUBLE DRIVING. DEALER WILL NOT DO ANYTHING TO FIX THIS ISSUE! THIS IS RIDICULOUS!

Mileage: 6,260

THE SERVICE SHIFTER NOTICE COMES UP AND ALL THE GEAR LIGHTS LIGHT UP AT ONCE.

BEZEL AND SHIFTER HARNESS MALFUNCTION WHICH IS DANGEROUS AND NUMEROUS COMPLAINTS ON INTERNET. DEALER ORDERED PARTS. $456. THIS NEEDS TO BE A RECALL.

Mileage: 53,000

2017 JEEP SERVICE STIFTER COME ON SEVERAL TIME WHEN DRIVING, I HAVE TO STOP AND TURN IT OFF BEFORE I CAN TURN IT ON AGAIN TAKEN IT BACK TO THE DEALER SEVERAL TIMES AND, MY JEEP MOVING THEN I TURN OFF JEEP AND SOMETIMES JERKING WHEN AM DRIVING BEFORE COMING TO A STOP I FEEL LIKE SOMEONE HIT MY FROM BEHIND .

Mileage: 20,000

THE MESSAGE SERVICE SHIFTER APPEARS ON THE MAIN DISPLAY, AND ALL THE LIGHTS ON THE SHIFTER CONSOLE LIGHT UP. THIS IS THE THIRD TIME IT'S HAPPENED IN THREE MONTHS. ONCE WAS DRIVING ON HIGHWAY, THE OTHER TWO TIMES WERE ON STARTUP FROM PARK. I HAVEN'T NOTICED ANY DRIVING ISSUES. YET.

Mileage: 42,638

ON NUMEROUS OCCASIONS WHEN I START MY VEHICLE THE ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP. THE DASH WILL THEN SAY THE MESSAGE "SERVICE SHIFTER NOW". THE ONLY WAY TO CLEAR THE MESSAGE IS TO SHUT MY CAR OFF AND RESTART IT. SOMETIMES 3 OR 4 TIMES IN A ROW. LAST TIME IT HAPPENED I HOOKED UP A TESTER TO SEE IF IT GAVE A CODE. IT GAVE CODE U0164 "LOST COMMUNICATION WITH HVAC CONTROL MODULE". I SHUT IT OFF AND RESTARTED AND THE DASH SAID "NO BUS" AND I HAD NO CONTROL OVER MY FRONT WINDOWS, RADIO, TOUCH SCREEN OR HVAC. MY HEATER WAS ON HIGH AND SO WAS THE FAN. I COULDN'T DO ANYTHING TO CHANGE IT. AFTER I SHUT IT OFF FOR APX. 15 MINUTES OR SO IT CORRECTED ITSELF. SPEEDS VARIED FROM 0 MPH UP TO 60 MPH. SOMETIMES HAD TO DRIVE WITH THE MESSAGE BECAUSE IT WOULDN'T GO AWAY AFTER RESTARTING THE VEHICLE SEVERAL TIMES.

Mileage: 52,000

SERVICE SHIFTER WARNING LIGHT COMING ON WHILE DRIVING OR PARKED EVERY OTHER DAY. I HAVE TO PULL OVER AND SHUT MOTOR DOWN AND RESTART AND WILL COME ON AGAIN IN A FEW DAYS..

Mileage: 30,000

THE 'SERVICE SHIFTER' WARNING LIGHT COMES ON AND THE STEERING LOCKS UP. THIS HAS HAPPENED ONCE BEFORE AND THE SHIFTER CONTROL MODULE AND WIRING HARNESS WAS REPLACED. IT HAS BEEN ABOUT 10 MONTHS SINCE THAT SERVICE. CHRYSLER HAS A WARNING NOTED BUT IT'S NOT A RECALL.

Mileage: 46,818

IN MOTION 3 TIMES NOW ALL SHIFTING LIGHTS LIGHT AND WE GET ERROR MESSAGE SERVICE SHIFTER SOON. ONCE IT STARTED RUNNING RUFF AND FELT LIKE IT WAS TRYING TO SHIFT WITHOUT HUMAN INPUT. PULLED OVER TURNED OFF WAITED SHORT TIME STARTED AND ERROR WAS GONE. THIRD TIME IT HAPPENED TURNED OFF CLEARED ON RESTART AND DROVE 1/4 MILE CAME BACK ON. NO DEALER IN AREA CLAMES TO HAVE EVER HEARD OF IT. I CAN FIND OTHERS ON ONLINE FORMS WITH SAME ISSUE DEALERS ALSO SAYING NEVER HEARD OF IT. A FIX NEEDS TO BE FOUND OTHERWISE THIS IS AN EXTREMELY EXPENSIVE LAWN ORNAMENT.

Mileage: 50,000

SERVICE SHIFTER NOTIFICATION CAME ON AGAIN. I HAD IT REPLACED UNDER WARRANTY AT 33704 MILES. CAME ON AGAIN APPROXIMATELY 50,000. CALLED DEALERSHIP, NO LONGER UNDER WARRANTY. LOOKED ONLINE, THIS IS AN ON GOING ISSUE WITH CHEROKEE'S AND FGA WILL NOT DO A RECALL. **THIS NOTIFICATION CAMES UP ON THE HUD AND CANNOT BE REMOVED WITHOUT SERVICE, THUS MAKING MY DISPLAY USELESS.**

MY "SHIFTER NEEDS SERVICE" LIGHT COMES ON, ALONG WITH ALL OF THE OTHER LIGHTS AND I AM FORCED TO STOP MY CAR, TURN OFF THE ENGINE AND RESTART THE VEHICLE IN ORDER FOR THE LIGHT TO GO AWAY. I HAVE IT SCHEDULED FOR SERVICE BUT THEY WILL NEED IT A MINIMUM OF 2 DAYS. IT SEEMS LIKE A LOT OF OTHER JEEP CHEROKEE OWNERS ARE HAVING SIMILAR ISSUES YET THERE IS NO RECALL ON THIS. WONDERING WHY NOT?

Mileage: 49,000

2017 JEEP CHEROKEE LIMITED - 36,600 MILES. STARTED MY CAR, PUT IT IN REVERSE AND THE SHIFTER SERVICER MESSAGE APPEARED ON MY DASH AND ALL OF THE LIGHTS WHERE MY SHIFTER IS LOCATED TURNED RED. TURNED THE CAR OFF, RESTARTED IT AND THE MESSAGE WAS GONE AND LIGHTS WERE OFF. EXACTLY THE SAME THING HAPPENED YESTERDAY AFTER ANOTHER 50 MILES. TURNED THE CAR OFF, RESTARTED, SAME RESULTS. IT SCARES ME. I GOOGLED SERVICE SHIFTER JEEP AND SUDDENLY THERE WERE TONS OF COMPLAINTS FOR MULTIPLE MODEL YEARS FOR THE SAME THING. IS THIS CAR SAFE?

Mileage: 36,600

TODAY WAS THE SECOND TIME THIS HAS HAPPENED. I GET INTO MY CAR AND TURN IT ON AND ALL THE LIGHTS ON MY SHIFTER ARE LIT UP RED AND THE SERVICE SHIFTER DISPLAY COMES ON. I TURN OFF MY CAR AND RESTART IT AND THE LIGHTS GO OFF. THIS HAPPENED ONCE BEFORE WHEN I GOT I TO MY VEHICLE TO START IT.

Mileage: 49,000

AS I TOOK A LEFT HAND TURN MY 2017 JEEP CHEROKEE LATITUDE 4 CY 4WD JUST SHUT OFF IN THE MIDDLE OF THE STREET, I JUST HAD MY OIL CHANGED 5000 MILES AGO BUT YET, THERE WAS BARELY ANY OIL IN MY VEHICLE. I WAS IN MOTION ON A CITY STREET, CAR COULD HAVE REAR ENDED ME.

Mileage: 23,697

SERVICE SHIFTER NOTIFICATION

Mileage: 28,000

WHILE I WAS DRIVING A 'SERVICE SHIFTER' LIGHT SUDDENLY APPEARED IN MY CENTER DISPLAY AND ALL THE RED LIGHTS NEXT TO THE SHIFTER WERE LIT UP. NOT SURE WHY OR WHAT TO DO ABOUT IT.

Mileage: 45,000

THE SHIFTER HAS BEEN REPLACED TWICE ON THE VEHICLE; THE FIRST TIME IN WARRANTY (2018) AND THE SECOND TIME THIS WEEKEND WHERE I NEEDED TO PAY OUT OF POCKET. (JUNE 2019) AT RANDOM TIMES, THE SERVICE SHIFTER MESSAGE APPEARS AND THE ENTIRE SHIFTIER PANEL LIGHTS UP. THE CAR ACCELERATES BY ITSELF AND SOMETIMES THE CAR JERKS FORWARD ESPECIALLY WHEN THE CAR IS IN PARK OR I AM ON THE BRAKES.IN RUSH HOUR HIGHWAY TRAFFIC, BUMPER TO BUMPER TRAFFIC OR LOCAL TRAFFIC SAME THING. I CAN BE DOING 20 MPH OR 75 MPH AND THE ERROR MESSAGE APPEARS. I REPORTED THIS TO MY RICK HENDRICKS JEEP DEALER AND THEY SAID THEY SEEN IT BEFORE AS WELL AS NAPLETON IN FLORIDA. I ALSO LOOKED ONLINE AND SEE THAT MULTIPLE 2016 -2018 JEEP OWNERS REPORTED THE SAME ISSUE ONCE THE CAR IS MORE THAN 10,000 MILES. THE CAR CHANGES GEAR BY ITSELF.

Mileage: 55,000

WHILE DRIVING ON A CITY STREET AN INDICATOR LIGHT IN THE DASH CAME ON THAT STATED "SERVICE SHIFTER". THEN NEXT TO THE ACTUAL SHIFTER ALL OF THE PRND LIGHTS LIT UP AND STAYED LIT FOR THE ENTIRETY OF THE DRIVE.

Mileage: 31,000

SERVICE SHIFTER LIGHTS APPEARS ON DASHBOARD AND SHIFTER GEAR LIGHTS ARE ALL IN RED. THE ONLY 'FIX' I HAVE READ ABOUT IS TO TURN THE CAR OFF AND ON AGAIN TO 'RESET' THE CAR COMPUTER. THE LIGHT CAME ON AS I WAS DRIVING DOWN THE A CITY STREET. JEEP APPARENTLY DOES NOT KNOW THE CAUSE OR A PERMANENT FIX.

Mileage: 19,000

WHILE DRIVING DOWN THE ROAD MY CAR DISPLAYED SERVICE SHIFTER AND ALL THE LIGHTS ON MY SHIFTER WERE LIT UP.

Mileage: 40,000

THE REAR BACK UP CAMERA CUTS OUT WHILE BACKING UP AND GOES TO STATIC.

Mileage: 40,000

2017 CHEROKEE HAD A "SERVICE SHIFTER" ALERT POP UP AND ALL THE LIGHTS ON THE SHIFTER LIT UP RED. HAVE 33,700 MILES. ALERT CAME ON DRIVING STRAIGHT ON A CITY STREET. I WASN'T FAR FROM WORK , SO AS SOON AS I PULLED IN I PUT IT IN PARK TURNED OFF THE ENGINE WAITED A FEW MINUTES KEEPING MY FOOT ON THE BRAKE AND RESTARTED IT TO MAKE SURE IT HAD GONE INTO PARK. (LIGHTS WERE ALL RED, SO WHILE I KNEW I HAD IT IN POSITION I WANTED TO BE SURE) I ALSO PLACED MY PARKING BRAKE TO BE ON SAFE SIDE.

Mileage: 33,700

CAR HAS BEEN IN SHOP NUMEROUS TIME SHIFTER SERVICE 3 TIMES ALTERNATOR ENGINE 4 TIMES, NEW TIRES NEEDED AT 20,000 MILES ETC. STOPS WORKING SHUTS OFF NUMEROUS TIMES ON HIGHWAY IN MOTION!!!

Mileage: 22,000

LOW OIL INDICATOR NEVER CAME ON.THE VEHICLE RANDOMLY SHUTS DOWN, WHEN THE OIL IS TO LOW WITHOUT ANY INDICATION LIGHT COMING ON THAT THE OIL IS LOW. THIS HAS BEEN A COMMON PROBLEM TO THE POINT WHERE THE DEALERS KNOW EXACTLY WHAT THE ISSUE IS. MY VEHICLE SHUT DOWN WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHEN TURNING RIGHT AND INDICATED THAT I NEEDED TO PUT IT IN PARK AND RESTART IT. I CHECKED THE OIL AND IT WAS ALMOST DRY! I ADDED OIL AND WILL BE TAKING IT INTO THE DEALERSHIP! THIS JEEP ONLY HAS 25K MILES ON IT

Mileage: 25,400

SHIFTER KEEPS COMING UP WITH ERROR AND SHOWS ON SCREEN AND ALL LIGHTS LIGHT UP ON SHIFTING PANEL WHILE MOVING OR SITTING STILL. IF YOU STOP CAR AND TURN OFF, THEN TURN BACK ON SEEMS TO RESET.

Mileage: 32,000

WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK

Mileage: 16,000

I BOUGHT THIS CAR NEW IN DECEMBER OF 2016. IT IS A 2017 VEHICLE THAT JUST HAS 37K MILES ON IT AND THE PRNDL SHIFTER AND CONNECTOR NEEDS TO BE REPLACED.IT ALSO NEEDS A NUMBER 2 IGNITION COIL. THIS IS A NEW CAR....IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THE VEHICLE WAS IN MOTION WHEN I PRESSED THE ACCELERATOR AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE WHILE DRIVING ON THE HIGHWAY. I COULD HEAR A KNOCK IN THE ENGINE WHEN I TRIED TO ACCELERATE. WHY HASN'T THIS CAR BEEN RECALLED FOR THIS??

Mileage: 37,000

SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!

Mileage: 78,000

DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..

Mileage: 2

MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!

Mileage: 600,000

SERVICE SHIFTER WARNING, SHIFTER LIGHTS FROM PRND, WHILE IN DRIVE

Mileage: 66,000

"SERVICE SHIFTER" AUTOMATICALLY POPPED ON WHILE DRIVING ON A PUBLIC STREET. WENT HOME WAS ABLE TO REVERSE AND PARK . TURNED OFF CAR LET IT SIT FOR 2-3 MINS AND IT NO LONGER POPPED ON. DONT THINK IT'S UNDER WARRANTY

Mileage: 32,000

SERVICE SHIFTER WARNING LIGHT CAME ON AND ALL RED LIGHTS ON BY MY GEAR SHIFT CAME ON WHILE I WAS DRIVING. WHEN I STOP THE CAR AND RESTART IT EVERYTHING IS NORMAL FOR ABOUT 30 MILES THEN IT DOES THIS AGAIN. I HAVE READ LOTS OF COMPLAINTS ON THIS. IT NEEDS TO BE A RECALL.

Mileage: 42,000

TAKATA RECALL MY JEEP IS A 2017 AND HAS HAD NOTHING BUT PROBLEMS. THE THERMOSTAT SENSOR TO THE TRANSMISSION FEELING LIKE IT CAN'T EVEN SUPPORT THE VEHICLE TO MY RPM GOING ALL THE WAY UP TO 6000 WHEN GOING UP HILL THAT MAKES MY CAR SOUND LIKE IT'S GOING TO BLOW UP NOW MY SERVICE SHIFTER LIGHT IS ON. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY RUN 'UPDATES' THIS DOES NOTHING AT ALL.

Mileage: 50,000

WHILE DRIVING I HEAR A NOTIFICATION BING AND THE DASH SAYS 'SERVICE SHIFTER' AND ALL THE SHIFTER'S INDICATOR LIGHTS ARE SOLID RED. APPARENTLY THIS HAPPENS A LOT AND RESTARTING THE ENGINE ONLY TEMPORARILY RESETS THE COMPUTER TO ACCEPTABLE.

Mileage: 21,000

SERVICE SHIFTER LIGHT CAME ON WHEN DRIVING G HOME, I CAN'T SEE MY SPEED.

Mileage: 62,000

'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.

Mileage: 63,000

FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY

Mileage: 41,500

AT 26000 MILES "SERVICE SHIFTER" WARNING CAME. HAPPENED WHEN STARTING ENGINE. ALL SHIFTER LIGHTS CAME ON. SEEMS TO BE A PROBLEM WITH THESE JEEP MODELS WHICH JEEP HAS BEEN UNABLE TO FIX. COULD CAUSE A FAILURE AND LEAVE YOU STRANDED IN UNTENABLE SITUATION ESPECIALLY IF YOU ELDERLY. APPARENTLY JEEP IS AWARE BUT HAVE BEEN UNABLE TO FIX IT SO THAT IT DOES NOT REPEAT AGAIN IN A FEW THOUSAND MILES.

Mileage: 26,000

22.476 MILES ON VEHICLE AND SERVICE SHIFTER MESSAGE APPEARING WHILE DRIVING

Mileage: 22,476

SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND

Mileage: 44,797

SERVICE SHIFTER

Mileage: 55,000

WHEN I FIRST PURCHASED MY VEHICLE AT 50,000 MILES THE SERVICE SHIFTER CAME ON, WE GOT IT FIXED NO PROBLEM. NOW I AM AT 56,000 MILES AND THE SERVICE SHIFTER HAS NOW COME BACK ON. I HAVE READ HUNDREDS TO THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM WITH JEEP CHEROKEES AND SOMETHING NEEDS TO BE DONE ABOUT IT. PLEASE RECALL JEEP CHEROKEES.

Mileage: 56,000

SERVICE SHIFTER LIGHT

Mileage: 46,500

WHEN YOU CRANK THE CAR ALL THE RED LIGHTS COME ON AND IT BEEPS THEN STATES SERVICE SHIFTER.

Mileage: 21,000

WHILE DRIVING HOME FROM WORK ON 5-7-19 I HEARD A DING & A THE MESSAGE SERVICE SHIFTER CAME UP ON MY DASH & THE RED LIGHTS NEXT TO THE GEAR SHIFT ALL LIT UP. I WAS MOVING AT THE TIME & WHEN I REACHED A STOP LIGHT I PUT VEHICLE IN PARK THEN BACK TO DRIVE BUT NOTHING CHANGED. TOOK IT DIRECTLY TO THE DEALERSHIP & THEY SAID THEY'D ONLY HEARD OF THIS HAPPENING TO A FEW VEHICLES BUT I HAVE JUST FOUND TONS OF COMPLAINTS FOR THE SAME ISSUE. ORDERING PARTS FOR IT BUT I'M AFRAID TO DRIVE IT & WAS TOLD IT WOULD TAKE A COUPLE OF DAYS TO GET THE PARTS FOLLOWED BY THEM CALLING ME TO SET UP A TIME TO BRING IT IN FOR REPAIR. THIS IS A 2017 WITH A LITTLE OVER 27K MILES. I SHOULDN'T HAVE TO BE DOING THIS YET OR EVER.

Mileage: 27,700

WHILE DRIVING SERVICE SHIFTER CAME ON FREEZING DISPLAY WHILE ALL LIGHTS IN SHIFTER TURNED RED. PULLED OFF TURN OFF VEHICLE TO REST.

Mileage: 72,189

SERVICE SHIFTER LIGHT CONSTANTLY COMES ON. TOLD NOTHING IS WRONG OTHER THAN CAN BE REPLACED. NOT COVERED UNDER WARRANTY. SEEMS TO BE A COMMON OCCURRENCE WITH THE VEHICLES AND SHOULD BE A RECALL.

Mileage: 32,500

SERVICE SHIFTER

Mileage: 31,000

MY SERVICE GEAR SHIFTER LIGHT KEEPS COMING ON. ALL BOTTOMS LIGHT UP ON SHIFTER. FEELS KINDA LIKE IT HAVING TROUBLE SHIFTING. I PULLED OVER SHUT CAR OFF AND LIGHT WENT OFF. I DROVE IT ANOTHER WEEK WITH NO ISSUES AND LIGHT CAN ON AGAIN.

Mileage: 53,000

I HAVE HAD MY JEEP CHEROKEE FOR 3 YEARS AND MY VEHICLE HAS BEEN JERKING THE WHOLE TIME I HAD THE VEHICLE. FINALLY TODAY, A SERVICE ERROR CAME UP. IT SAYS SERVICE SHIFTER WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY AND CITY STREETS. IT FELT LIKE MY VEHICLE WAS ABOUT TO TURN OFF. IT WAS JERKING VERY BADLY AND I WAS CONCERNED FOR MY TODDLER SON SAFETY AS WELL AS MY OWN SAFETY. I BEEN DOING SOME RESEARCH AND SEVERAL PEOPLE ARE HAVING THE SAME ISSUE AS MYSELF..

Mileage: 65,000

IT BEGAN WITH THE CHECK ENGINE LIGHT STAYING ON EVEN AFTER OIL CHANGES, THEN WHEN I WOULD TURN ON THE IGNITION KEY IT WOULD MAKE A TAP TAP SOUND AS THOUGH IT DIDNT HAVE ANY POWER, OR WHILE I WOULD BE AT A COMPLETE STOP WHILE AT A LIGHT IT WOULD SOUND AS THOUGH THE JEEP WAS LOSING POWER AND WAS GOING TO TURN OFF, THEN IT DID TURN OFF ON ME WHEN THE LIGHT TURNED GREEN. I HAD THE BATTERY CHECKED BY A FRIEND HE SAID IT WAS READING THAT IT HAS POWER AND THAT THE ALTERNATOR IS GOOD ALSO, THEN FINALLY IT LEFT ME STRANDED AT WT WORK, IT WOULDN'T TURN ON. I HAVE NO ONE TO HELP ME SO I TOOK A CHANCE AND ASKED A STRANGER TO PLEASE CHECK MY CAR, HE GAVE ME A BOOST, IT TOOK 2 MIN TO GET MY JEEP GOING AGAIN..THIS MORNING AT 4:30 AM I WASNT ABLE TO GO TO WORK MY JEEP WOULDN'T TURN ON..SO MY NEIGHBOR TOOK MY TO AUTO PARTS TO BUY A NEW BATTERY, MY JEEP IS 2 YEARS OLD..I'M A SINGLE 52 YEAR OLD FEMALE,I CANT AFFORD TO BE STRANDED OR UNABLE TO GET TO WORK.

SHIFT GEAR LIGHT COMES ON

Mileage: 60,000

GEAR SHIFTER: ALL LIGHTS COME ON AND AN ERROR CODE STATING THAT SHIFTER NEEDS TO BE SERVICED. THIS HAS HAPPENED TWICE WITHIN APPROXIMATELY ONE MONTH APART. IF THE VEHICLE IS TURNED OFF AND RESTARTED THE ERROR CODE DOES NOT RETURN.

Mileage: 48,200

WHILE DRIVING MY 2017 JEEP CHEROKEE IT WILL RANDOMLY HAVE A WARNING FOR @SERVICE SHIFTER' ON THE DASH AND ALL LIGHTS ON THE LEFT OF THE GEAR SHIFT WILL BE RED FOR PRND +\- (SEVERAL TIMES A WEEK SO I HAVE TO PULL OVER SHUT OFF THE CAR AND WAIT AND TURN IT BACK ON). WHEN SEARCHING THE WEB THERE WERE SEVERAL FORUMS WITH THE SAME THING IN OTHER JEEP MODELS AND A LOT OF THE CHEROKEES AND WERE ALL HAVING PROBLEMS WITH THE DEALERS WANTING TO FIX IT CORRECTLY. THIS IS VERY DANGEROUS AS IT MEANS THE CAR CAN NOT TELL WHAT GEAR IT IS IN. LORD FORBID IT THROW ITS SELF IN PARK WHILE GOING 70 ON THE INTERSTATE. THIS NEEDS IMMEDIATE ATTENTION.

Mileage: 53,000

3/15/2019 AT 12:15 I WAS DRIVING BACK TO WORK AFTER LUNCH AND MY CENTER DISPLAY PANEL SUDDENLY CHANGE FROM DISPLAYING MPH TO A MESSAGE THAT READ "SERVICE SHIFTER". WHEN I LOOKED AT MY GEAR SHIFT ALL LIGHTS WERE LIT INSTEAD OF JUST D. I IMMEDIATELY RETURNED HOME (I WAS A MILE AWAY) AND PUT THE CAR INTO PARK. THE MESSAGE REMAINED ON MY CENTER CONSOLE AND LIGHTS REMAINED LIT. I TURNED OFF/ON THE VEHICLE WITH SAME RESULTS. I PUT VEHICLE INTO GARAGE AND CALLED ROTHROCK MOTORS TO SCHEDULE AN APPOINTMENT. WILL DROP VEHICLE OF 3/16/19 BUT NO ETA ON RETURN SINCE THEY CANNOT TELL ME WHAT THE ISSUE IS UNTIL THEY LOOK AT IT. HOWEVER, I'VE FOUND HUNDREDS OF COMPLAINTS IN THE PAST 2 YEARS AFTER A VERY QUICK GOOGLE SEARCH WITH SAME ISSUE FOR JEEPS, NOT JUST MY MODEL.

Mileage: 11,870

SERVICE SHIFTER APPEARS ON DASH WHILE DRIVING AND ALL LIGHTS ON SHIFTER ILLUMINATE. THIS HAS OCCURRED TWICE-- ONCE WHEN STARTING THE VEHICLE FROM BEING PARKED FOR SEVERAL HOURS AND AGAIN ONCE THE CAR WAS DRIVING AT ABOUT 35-40MPH. EACH TIME I CUT THE CAR OFF AND RESTARTED THE VEHICLE AND THE LIGHTS DISAPPEARED.

Mileage: 39,000

WHILE THE KEY IS IN THE IGNITION AND YOU'RE PRESSING THE BREAK, WHEN YOU ARE PRESSING THE BUTTON TO MOVE THE SHIFT THERE IS A CLICKING NOISE THAT COMES FROM THE IGNITION WHERE THE KEY IS. IT HAS BEEN TO THE DEALERSHIP FOR THIS 3 TIMES BECAUSE I'VE HAD A RENTAL CAR 3 TIMES. THEY ORDERED SOME PART, REPLACED SOMETHING AND THE NOISE WAS STILL THERE. THAT'S WHEN THE TECHNICIAN SAYS THERE'S NOTHING HE CAN DO ABOUT IT AND THAT IT'S PROBABLY NORMAL BUT WHEN WE GOT INTO A DIFFERENT JEEP, SAME MAKE AND MODEL THE NOISE WASN'T THERE SO THAT'S NOT TRUE

AT 9000 MILES THE SERVICE SHIFTER MESSAGE CAME ON WHILE DRIVING FROM CARTHAGE TO GALVESTON TEXAS CONTACTED A LOCAL DEALER AND WAS TOLD DONT PLACE IN PARK TO TAKE IT TO THE DEALERSHIP DROVE IT BACK TO MARSHALL TEXAS TO DEALERSHIP AND THEY SAID THEY WERE HAVING PROBLEMS WITH THE SHIFTER SO REPLACED THE ENTIRE SHIFTER.. AT 40,000 MILES SHIFTER LIGHT AGAIN TOOK TO DEALERSHIP IN CARTHAGE AND SAID THEY FIXED THE TCM TO TRANSMISSION. NOW AT 49000 IT HAS DONE IT AGAIN,REPLACING THE WIRING HARNESS FROM SHIFTER TO TRANSMISSION. BEEN IN SHOP FOR A WEEK STILL NO WORD .THE SERVICE SHIFTER COMES ON EVEY TIME IT IS CRANKED.

Mileage: 49,000

MY CAR HAS TURNED OFF TWICE IN THE LAST WEEK WITHIN MY FIRST 3 MILES WHILE DRIVING. THIS HAPPENED ON 2 SEPARATE DAYS. NO WARNING SIGNS, NO CODES/NOTIFICATION LIGHTS ON DASHBOARD. *DT*JB

Mileage: 39,500

I WAS DRIVING AND THE FOLLOWING HAPPENED: JEEP COMPLETELY DIED WHILE DRIVING, BATTERY LIGHT ILLUMINATED & THE SCREEN DISPLAYED "PLACE IN P, THEN SELECT GEAR", I ATTEMPTED IT BUT I HAD NO POWER, NO ABILITY TO STEER OR BRAKE. I WAS ALSO BROKEN DOWN IN ON COMING TRAFFIC AND WASN'T ABLE TO MOVE. I HAD TO PUT IN NEUTRAL AND PUSH MY JEEP OUT OF THE MIDDLE OF THE HWY. I'M 26 AND 5'4. I'M SCARED FOR MY LIFE. I CRIED ALL THE WAY TO WORK. ALL I COULD SEE WAS GETTING IMPALED BY A DRIVER, GETTING KILLED AND RISKING LOSING MY 2 YEAR OLD SON! I'M NOT HAPPY, I'M SCARED FOR MY LIFE AND I HAVE NO IDEA WHAT TO DO OR WHERE TO TURN! THE DEALERSHIP ISN'T ANSWERING MY CALLS OR RESPONDING TO ANY MESSAGES! *BF CONSUMER STATED PROBLEM WAS CAUSED BY PISTON RINGS WERE FAULTY. *JB

Mileage: 39,853

VEHICLE HAS JUST SHUT OFF APPROX 10 TIMES IN THE LAST 2 WEEKS. SOMETIMES ITS 'DINGS' WHILE DRIVING NORMAL AND DOES NOT STALL BUT MOST OF THE TIME ITS STALLS AS DRIVING. EITHER IVE JUST PULLED OUT ONTO A ROAD OR MADE A TURN. THE CAR WILL JUST SHUT OFF AND SAYS TO PUT IN CORRECT GEAR. THE CAR WILL NOT TURN OVER AND RESTART FOR APPROX 10 MINUTES. VERY VERY DANGEROUS!!!!!

Mileage: 66,110

I WAS TAKING MY CAR OUT OF PARK WHEN I NOTICED A REALLY LOUD CLICKING NOISE COMING FROM THE SHIFTER. I TOOK IT BACK TO THE DEALERSHIP AND I WAS TOLD THAT THE SHIFTER WOULD BE REPLACED. WHEN I PICKED MY TRUCK UP THE NOISE WAS EVEN LOUDER, AND THIS TIME I HAD AN ERROR MESSAGE ON MY DASH BOARD THAT READ "SERVICE SHIFTER". AT THAT TIME THE DEALERSHIP HAD ALREADY REPLACED THE SHIFTER. AFTER THEY RAN MORE TEST AND ATTEMPTED TO FIX IT A TOTAL OF 10 TIMES, I AM STILL HAVING THE SAME ISSUE, WHERE THE ERROR MESSAGE SAYS "SERVICE SHIFTER" AND THE CLICKING SOUND IS VERY LOUD. AFTER SPEAKING WITH THE SERVICE MANAGER AT THE DEALERSHIP, HE INFORMED ME THAT THE SHIFTER WAS JUST RECENTLY REPLACED ONCE AGAIN AND THAT THE OTHER ATTEMPTS TO REPLACE THE SHIFTER WERE A RESULT OF THE REPLACEMENT SHIFTERS BEING "BAD' (DEFECTED). CHRYSLER CUSTOMER SERVICE HAS BEEN NOTIFIED OF EVERY OCCASION THAT MY VEHICLE HAS BEEN SERVICED FOR THIS ISSUE, AND THEY HAVE EVEN ESCALATED THIS MATTER TO THEIR CORPORATE LEVEL TECHNICIANS KNOWN AS "STAR". I WAS TOLD BY CUSTOMER SERVICE THAT STAR WAS UNSURE OF THE ISSUE UPON THEM BEING CONTACTED IN REFERENCE TO THIS ISSUE. I HAVE YET TO SEE AN ACTIVE RECALL ON THIS PART, BUT OUT OF THE YEAR AND 8 MONTHS THAT I HAVE OWNED THIS TRUCK, I HAVE SPENT APPROXIMATELY A YEAR AND 4 MONTHS TAKING IT TO THE DEALERSHIP TO BE SERVICED FOR THE SHIFTER.

Mileage: 1,200

WHEN I GOT IN MY CAR YESTERDAY MORNING, MY DRIVERS SEAT WAS ALL THE WAY BACK. I AM THE ONLY ONE WHO DRIVES IT - IT WAS ODD THAT IT WAS MOVED. NEVERTHELESS, I NEEDED IT TO GO BACK INTO POSITION SO I COULD DRIVE IT. THE CONTROLS WEREN'T REALLY WORKING SO IT TOOK A BIT TO GET IT TO MOVE FORWARD. I NOTED IT TO MENTION TO THE DEALER WHEN I TAKE IT IN FOR AN OIL CHANGE THIS WEEKEND. I DROVE TO WORK, UNEVENTFULLY. AS I LEFT WORK, AND GOT INTO MY JEEP, THE SEAT WAS FINE. YAY! I HEADED HOME. I WAS POURING RAIN. AS I TOOK A RIGHT, HEARD THE CAR GO "DING" SAW THE BATTERY LIGHT COME ON AND THEN THE JEEP TURNED OFF. I WAS DRIVING AND MY CAR JUST TURNED OFF. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. THE LAST TIME WAS JANUARY 2018 AS I WAS ENTERING I95. I TURNED LEFT AND HEARD THE "DING" AND OFF THE JEEP WENT. I HAD TO COAST TO THE SIDE OF THE ROAD. DANGEROUS! I GOT TOWED TO THE LOCAL JEEP DEALER BY AAA AND LEFT THE CAR FOR DIAGNOSTIC TESTING. THE RESULTS, ACCORDING TO THE DEALER, WAS THAT MY OIL WAS LOW. THE CHEROKEE TURNS OFF THE CAR TO PRESERVE THE ENGINE. EVEN IF YOU ARE DRIVING THE CAR ON THE HIGHWAY. JUST. TURNS. OFF. FIRST OF ALL, THAT SHOULD NOT HAPPEN NO MATTER WHAT. THE HUMAN IN THE CAR IS WHAT SHOULD BE PRESERVED, NOT THE CAR ITSELF. NO CAR SHOULD EVER JUST TURN OFF. SECOND OF ALL, THERE WAS NO INDICATION ON THE DASH OR ON THE UCONNECT APP THAT I WAS LOW ON OIL. AND SECONDLY, I WAS ONLY A 300 MILES OVER THE MILEAGE ON THE OIL STICKER ON MY WINDSHIELD. I HAVE HAD A LOT OF CARS IN MY LIFE AND EVEN THE REALLY OLD CARS WOULD INDICATE IF THE OIL WAS LOW. THIS IS A BRAND NEW CAR. WHY WOULD I THINK THE DEALERSHIP WOULD PUT MILEAGE ON THE OIL CHANGE STICKER THAT WAS WRONG? WHY WOULD I EVEN THINK THAT I WOULD NEED TO CHECK MY OIL LEVELS ON A NEW CAR? AND ONE MORE THING - JEEPS ARE BUILT TOUGH. SO WHY WOULD THE ENGINE BE THAT SENSITIVE? SO ANGRY.

Mileage: 26,400

MY 2017 JEEP WOULDN'T START ON SEPTEMBER 22,23 2018 WHILE PARKED IN DRIVEWAY. IT MADE A SOUND LIKE THE BATTERY WAS DEAD AND DIDN'T HAVE ENOUGH JUICE TO START. AFTER ATTEMPTING TO START MULTIPLE TIMES AND TRYING TO TURN OFF RADIO AND HEADLIGHT. IT FINALLY TURNED OVER, BUT AFTER RETURNING HOME FROM RUNNING ERRANDS, THE FOLLOWING MORNING ON THE 23RD IT WOULDN'T NOT START UNTIL I RECEIVED A JUMP. THERE WAS A P CODE ON THE DASHBOARD OF CAR. IVE ALSO EXPERIENCE ISSUE WITH IT NOT WANTING TO EXCELLERATE EVEN WITH EXCESSIVE AMOUNT OF PRESSURE TO THE GAS PEDDLE.

Mileage: 45,000

SERVICE SHIFTER LIGHT KEEP POPPING ON AND OFF.

Mileage: 56,975

SERVICE SHIFTER WARNING LIGHTS COME ON...7 TIMES IN A MONTH. FIRST TIME WAS JULY 24TH. FIRST COUPLE TIMES WAS WHEN I STARTED THE CAR, EVERY OTHER TIME IT'S BEEN WHILE I WAS DRIVING.

Mileage: 25,000

WHILE DRIVING DOWN THE ROAD MY JEEP WOULD SHUT OFF WITHOUT WARNING AN DREW THEN WOULD NOT START BACK UP TOOK IT TO DEALERSHIP THEY SAID NOTHING'S WRONG GOT IT BACK THE VERY NEXT DAY WHILE DRIVING DOWN THE ROAD ALL THE SHIFTER LIGHTS CAME ON AND THE DASHBOARD DISPLAYED SERVICE SHIFTER OBVIOUSLY SOMETHING IS WRONG WITH MY VEHICLE

Mileage: 35,656

I PURCHASED THIS VEHICLE IN JUNE OF 2017. THE SERVICE SHIFTER ERROR BEGAN POPPING UP IN NOVEMBER OR DECEMBER OF THE SAME YEAR. IT RESETS ONCE THE CAR IS TURNED OFF AND THEN RESTARTED. I AM CURRENTLY APPROACHING 20,000 MILES AND IT SEEMS WITH EVERY NEW MILE ACCRUED THAT THE LIGHT IS COMING ON MORE OFTEN. AFTER READING SEVERAL ONLINE FORUMS REGARDING THIS ISSUE I REALIZED THAT I AM NOT ALONE. ONE PERSONS ACCOUNT MENTIONED THAT THEIR CAR WAS GOING 70 MILES AN HOUR WHEN SUDDENLY THE CAR SWITCHED TO PARK, CAUSING A MAJOR ACCIDENT AND INJURY. THIS IS VERY DISTURBING TO ME. ALTHOUGH MY CAR HASN'T SHIFTED WHILE THE CODE IS ON YET. I AM WORRIED THAT ME OR A LOVED ONE (OR A STRANGER FOR THAT MATTER) WILL END UP BEING HURT OR IN A SERIOUS ACCIDENT.

Mileage: 19,500

WHILE I WAS DRIVING YESTERDAY, MY CAR DIED OUT ON ME. THE CAR IS ONLY 6 MONTHS OLD. I WAS DRIVING WHEN THE BATTERY LIGHT BEGAN TO FLASH AND THE CAR SHUT OFF ON ME. I HAD ELECTRICAL POWER AS THE STERIO WAS WORKING, BUT THE ENGINE AND POWER STEERING SHUT OFF WITHOUT A CHECK ENGINE LIGHT. I WAS LUCKILY ABLE TO COAST INTO A PARKING LOT AND PUT THE CAR IN PARK. I 'SHUT IT OFF' PULLED THE KEY FOB FROM THE IGNITION AND TRIED TO RESTART IT. IT HAD DIFFICULTY TURNING OVER AND ABOUT AFTER 39 SECONDS IT TURNED OVER AND STARTED. THEN EVERYTHING WAS NORMAL. THE CAR DIED OUT ON ME WHILE GOING 45 MILES PER HOUR ON A VERY BUSY STREET AND I COULD BARELY TURN THE WHEEL TO GET INTO A PARKING LOT. AFTER THIS HAPPENED THE CAR WENT BACK TO NORMAL AND NO WARNINGS WERE DISPLAYED. I WENT TO MY UCONNECT APP AND IT DID NOT REGISTER THE ISSUE OR SAY THERE WAS ANY ISSUES ON THE CAR. IF THIS HAPPENS ON AN EXPRESSWAY THIS CAN BE DEADLY AND IT JEEDS TO BE ADDRESSED!

Mileage: 23,000

CAR WAS PURCHASED IN APRIL 2017. TWICE THE VEHICLE WOULDN'T START FOR NO APPARENT REASON. THE CAR IS PARKED ON THE STREET AND WOULDN'T START EARLY MORNING ON A SATURDAY AND AGAIN LATE AFTERNOON ON THIS PAST TUESDAY. BOTH OCCASIONS, I TRIED USING THE FOB TO UNLOCK AND PERFORM A REMOTE START, VEHICLE WOULD NOT TURN ON. EVENTUALLY, THE CAR DID START, BUT THE REASON IS STILL UNDETERMINED

Mileage: 9,000

PRIOR REPORT#[XXX] 5/26/18 5:54P XM STOPPED WORKING AND WOULDN'T WORK THE REST OF THE DAY. 5/28/18 4:24P TRACTION LIGHT FLASHED DRIVING ON FLAT DRY ROAD 5/29/18 8:21A 5371 MILES STOP & GO TRAFFIC ON FLAT ROAD, TRACTION LIGHT FLASHED 5/29/18 8:36A 5374 MILES STOP & GO TRAFFIC ON FLAT ROAD, TRACTION LIGHT FLASHED 5/29/18 8:46A 5375 MILES STOP & GO TRAFFIC ON FLAT ROAD. ACCELERATING STRAIGHT THROUGH AN INTERSECTION, CAR JUMPED AND SLIPPED FROM GEAR. FLASHING "D", DISPLAY ALTERNATING MESSAGE "TO SHIFT VEHICLE MUST BE STOPPED" AND "SHIFT TO PARK OR NEUTRAL PRESS BRAKE + SELECT GEAR". TURNED FLASHERS ON, STOPPED ROLLING CAR, SHIFTED TO PARK, WAITED A FEW SECONDS, SHIFTED BACK TO DRIVE. CAR RESPONDED AND DROVE THROUGH INTERSECTION. APPROX. TWENTY FEET LATER TRACTION LIGHT FLASHED AGAIN. VIDEO IS 33.7MB. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 5,375

SERVICE SHIFTER THEN ALL LIGHTS TURN RED ON SHIFTER

Mileage: 20,876

SERVICE SHIFTERS

Mileage: 18,000

TAKATA RECALL: SERVICE SHIFTER ALERT RECEIVED

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

MY 2017 JEEP CHEROKEE HAS 20,000 MILES AND HAS STOPPED RUNNING THREE TIMES WHILE I WAS DRIVING IN TRAFFIC. I HAVE MANAGED TO PULL TO THE SIDE BUT THIS IS VERY DANGEROUS AND THIS ISSUE REALLY NEEDS INVESTIGATING. I WILL BE TAKING IT TO THE DEALERSHIP ON MONDAY I'M AFRAID TO DRIVE IT PLEASE HELP

VERY SCARY FOR ME TONIGHT. WAS DRIVING MY BRAND NEW JEEP WHEN IT STARTED SMOKING AND CAUGHT ON FIRE. LESS THEN 3000 MILES. LUCKILY I WAS ABLE TO GET OUT IN TIME AND HAVE NO ONE WITH ME. WOULD PROBABLY NEVER BUY A JEEP AGAIN. */BF VIN UNAVAILABLE 11/20/18*JB

Mileage: 3,000

MY 2017 JEEP CHEROKEE. MESSAGE CAME UP SAYING "SERVICE SHIFTER" WHILE DRIVING DOWN THE INTERSTATE AND I WAS NOT SHIFTING AT THE TIME, LIGHT STAYED ON ALL THE WAY HOME. TOOK IT TO NEAREST DEALERSHIP. THEY DIAGNOSED IT AS NEEDING PART 6MD111X9AA OR NEW PART NUMBER 6MD111X9AB. WHICH IS THE SHIFT CONTROL MODULE. TO START WITH THEY TOLD ME THEY ORDERED THE PART AND IT WOULD BE READY IN A FEW DAYS. THEN THEY TOLD ME I WAS NUMBER 70 ON THE LIST WAITING FOR THE PART, IT WOULD NOT BE AVAILABLE UNTIL MARCH 2018. TO COME PICK IT UP IT IS SAFE TO DRIVE. JEEP'S 800 NUMBER HAS NOT VERIFIED SAFETY YET. THE INFORMATION I CAN FIND QUESTIONS IT'S SAFETY, IT SENDS ALL CONTROL SIGNALS TO ENGINE TO SHIFT AND PARK.. IT'S BEEN A WEEK ALREADY WITH REFUSAL TO PROVIDE LOANER VEHICLE. JEEP CONSULTANT IS SUPPOSEDLY ESCALATING CASE. I ALSO HAD SOME KIND OF TRANSMISSION RECALL SERVICED THE PRIOR WEEK, BUT WAS TOLD THAT RECALL WAS NOT RELATED TO THIS ISSUE. I HAVE NOT PICKED IT UP FROM DEALERSHIP, I AM WAITING FOR THEM TO PUT SAFETY GUARANTEE IN WRITING.

Mileage: 19,000

MY JEEP STARTED TO SHAKE AND THE ENGINE LIGHT TURNS ON.. WHEN THE JEEP IS RUNNING IT STARTED TO SHAKE AND FEELS LIKE ITS GOING TO TURN OFF ... WELL IT HAS TWICE NOW ... THIS PROBLEM HAS HAPPEN TWICE NOW FIRST TIME BACK ON 10/27/17.. DEALER CLAIMED IT WAS FIXED NOW AGAIN 11/13/17.. ITE HAS 51000 MILES ... THE SERVICE GUYS JAMES GARDINER IS TELLING ME IT NOT UNDER WARRANTY ANY MORE

MY CAR JUST SHUTS OFF FOR NO REASON FOR ABOUT 2 HOURS AND WHEN IT COME BACK ON THE SERVICE ENGINE LIGHT COMES ON AND THE BATTERY LIGHT COMES ON. I TOOK IT TO THE DEALER THEY SAID THE ALTERNATOR AND BATTERY DIED. ALSO THE KEY THROB WON'T COME OUT THE IGNITION I ONLY HAD THE CAR FOR 4 MONTHS I AM THE FIRST OWNER SO I DON'T KNOW HOW THAT'S HAPPENING.

WHILE DRIVING ON THE INTERSTATE DOING 70 MPH, THE WORDS 'SERVICE SHIFTER' COME UP ON MY DASH. AFTER MORE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES, RESULTING IN THE VEHICLE GOING INTO PARK WHILE DRIVING AND CREATING ACCIDENTS. MINE IS A 2017 WITH ONLY 11,000 MILES ON IT. THE DEALERSHIP IS ALREADY HAVING TO REPLACE THE WHOLE SHIFTER AND COMPONENTS. EVEN THEY STATED IT'S AN ISSUE AND TOLD US THEY WOULDN'T RECOMMEND DRIVING IT UNTIL IT'S FIXED. HOW CAN A BRAND NEW VEHICLE HAVE SUCH AN ISSUE THIS EARLY ON AND NO RECALL TO FIX IT?

Mileage: 11,000

SHIMMY WHEN ACCELERATING FROM A STOP ABOUT 18 MPH. INTENSITY CHANGED UPON TORQUE AND TURNING ANGLES...MOST NOTICEABLE ON RIGHT HAND TURNS. FEELS AT TIMES LIKE RF WHEEL IS WOBBLY (ONLY FOR A SECOND AND THEN GOES AWAY).

Mileage: 350

WHEN DRIVING IT WILL DING AND WILL SHOW A MESSAGE OF SERVICE SHIFTER. ALL THE LIGHTS WILL BE LIGHT UP ON THE SHIFTER. IT WILL NOT GO OFF UNTIL YOU STOP, PUT IT INTO PARK AND TURN OFF VEHICLE. HAVE HAD IT HAPPEN 6 TIMES SO FAR, TAKEN TO 2 DEALERSHIPS AND THEY CAN FIND NOTHING WRONG WITH IT.

Mileage: 14,934

WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP.

Mileage: 42

I WAS STOPPED AT THE RED LIGHT, MY FOOT ON THE BRAKE AND VEHICLE GEAR IN D, I FELT MY VEHICLE IS REVERSING (MOVING BACKWARDS), I THOUGHT MY VEHICLE GEAR WAS IN R AND FOOT ON GAS PADEL BUT THAT WAS NOT THE CASE, I DOUBLE CHECKED TO MAKE SURE THE VEHICLE GEAR WAS IN D AND FOOT ON THE BRAKE PEDAL, I PUT MY VEHICLE IN PARK (P) TO MAKE SURE IT STOPS AND THEN WHEN LIGHT TURNED GREEN, I PUT IT IN DRIVE (D) AND STARTED DRIVING. IN ALL THAT BIZZARENESS, I FELT I MISSED A GREEN LIGHT AS WELL. I THOUGHT MAY BE THE VEHICLE BESIDES ME STARTED DRIVING AND IT WAS MY VISION WHICH MADE ME THINK THAT MY VEHICLE MOVED BACKWARDS BUT I AM A LONG TIME DRIVER AND SOMETHING LIKE THAT NEVER HAPPENED WITH ME BEFORE. I WAS COMPLETELY SHAKEN UP, THINKING THAT LUCKILY NO VEHICLE WAS BEHIND ME DURING ALL THAT TIME. I ALSO NOTICED THAT MY VEHICLE WAS AT LEAST ONE VEHICLE SPACE BEHIND THE STOPPAGE LINE WHEN I STARTED DRIVING AGAIN. THIS STRENGTHENED MY BELIEF THAT MY VEHICLE MOVED BACKWARDS.

Mileage: 1,980

SUDDEN SHATTERED SUNROOF

Mileage: 900