2019 JEEP CHEROKEE Service Brakes Problems

Recall was done for this and my jeep has this issue I currently have a power train controller that is out I have no power from controller to rear. Currently now my all wheel drive doesn't work at all .

First brake switch stopped working. I could not move vehicle and had to have it towed to dealer where the brake switch was replaced. Now less than year later I get a SVC 4WD notice.this happened right after I had my vehicles oil changed and tires rotated. I am told I now have a faulty PTU actuator that must be replaced for almost $2k. I have a 2019 Cherokee L with 88,500 miles.

My vehicle, had had issues with the brakes even after repairing (changing them) a horrible grinding and squeaking. The shifter reads "Service shifter soon" how does one even do this. The car jolts forward, or stalls in the middle of traffic, when I press the gas, when I brake sometimes it does not register, I have had the fuel sensor repaired and its still says its not working. I am going to be hit one day on account of this vehicle. I have taken it in to the dealership when these problems started with the auto start and stop censor going off. The windshield wiper line is kinked and I have taken this in multiple times for them to tell me nothing is wrong, and they do not service. Jeep brand is going to kill me due to its unsafe traveling. I have asked called and wrote in and no one will help me.

While driving, the emergency brake system becomes enabled, which immediately causes the vehicle to stop and sometimes stall. This is so dangerous! My daughter has been in the middle of an intersection when the vehicle has done this, she's lucky she hasn't been struck and killed. We have not taken it to a dealership, however online reports confirm this problem, and that the NHTSA is investigating it. There is a warning light that comes on when this happens, it says BRAKE, and then it gives prompts on what you need to do to disable the emergency brake. This has happened about four times in just this past year (we purchased this vehicle used and have owned it for one year), with the most recent time happening over the weekend. I was reversing the vehicle to move it to another spot in our driveway. I reversed the vehicle, then put it in Drive, and it immediately stopped and flashed BRAKE and enabled the emergency parking brake, although I didn't even touch it! I had to then put my foot on the brake, push the emergency brake button, (I think twice), and then I was able to drive forward.

Delamination of the Display can have settings that affect the way the vehicle physically brakes and steers that are configured via the Uconnect system. Needs replaced

Unknown. Discovered with maintenance

Have been dead spots in the gas pedal since we bought it, had almost caused accidents a few times. The transmission has been banging in gear for 4 years. The rear brake calipers do not work. I have asked the dealer many times why my 19 doesn't have the recalls for thus like the 18 and 20 do. They have no answers. I

ChatGPT You said: My jeep 2019 is losing power and steering which lead em.to.collide with a pole to stop the vehicle in was going around 30 mph and the brakes also stopped working write me a complaint answering these questions with my story What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk? Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear ChatGPT said: ChatGPT Complaint Regarding Vehicle Malfunction – 2019 Jeep To Whom It May Concern, I am writing to formally report a serious safety issue with my 2019 Jeep, which resulted in a dangerous loss of control while driving. Component/System Failure: While driving at approximately 30 mph, my vehicle suddenly lost power, causing both the steering and braking systems to fail simultaneously. This forced me to collide with a pole in order to stop the vehicle. I believe this may be related to the electrical system, power steering, or braking system. The vehicle is available for inspection upon request. Safety Risk: This malfunction put both my safety and the safety of others at significant risk. Losing power, steering, and braking capabilities made it impossible to control the vehicle, which could have led to a severe accident involving other vehicles, pedestrians, or property. Reproduction/Confirmation: At this time, I have not had the issue formally reproduced or confirmed by a dealer or independent service center, but I am seeking an inspection to determine the cause. Inspections: The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives, but I am in the process of reporting this incident to all relevant s

When I am at a stop like a stop sign or light the engine will sometimes stall not allowing me to drive. It won’t go which is extremely dangerous. The car will have lights come on about airbags or it’ll be passenger seat belt when I don’t even have a passenger in the car. The brakes have locked up on me when coming to a stop the brakes have gone rock solid allowing no movement and I’ve almost hit other cars due to it locking up and not stopping. You would have thought someone out a rock under my brake. All of this has happened multiple time.

Automatic brakes suddenly came on. Huge BRAKE busy road and could not get the car going

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the brakes would activate causing the vehicle to stall and shut down immediately without any warning lights illuminated. The vehicle was taken to the dealer who determined that oil was leaking from the vehicle. The oil level sensor had been replaced but the failure persisted. The contact stated that while reversing, the vehicle made a bumping and thumping sound underneath the vehicle. Additionally, the brakes were squealing while the brake pedal was depressed. The contact also stated that several attempts were needed while attempting to start the vehicle. The vehicle was returned to the dealer, and the contact was informed that the brakes might not have been properly installed on the vehicle. The brakes and the battery had been replaced; however, the failures persisted. The contact stated that on another occasion while driving approximately 25 MPH, the brakes unintendedly activated, causing the vehicle to stall. There was no warning light illuminated. The contact became aware that antifreeze was leaking from the vehicle. The contact called AAA and the vehicle was jumpstarted after several attempts. The contact pulled over to the side of the road and had the vehicle towed to the residence. The contact stated that the failure was persistent, and the vehicle needed to be jumpstarted regularly. The contact stated that the vehicle would only drive for short distances before stalling and shutting off. The failure had occurred 3 times. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

My vehicle is leaking in the front and passenger seat and my emergency brake comes on and I can't disengage it unless I stop the car and turn it off and back on. Sometimes it takes 2 times to do this. In November, twice I was merging into traffic going 45 miles per hour and it happened. I prayed I wouldn't get smashed. I turned the car off and back on and I was able to disengage the emergency brake. On 1/3/2025, it happened as I was backing out of my driveway onto traffic. I had to turn the car on and off 2 times before I could disengage the emergency brake. I was lucky no vehicles traveling on the road. There is a terrible sound and then the car bucks and you are jarred. I read about an investigation on this same issue back in July 2022. My dealer says until they can replicate the problem they can't fix it. Please help!

Parking brake keeps engaging on its own and become stuck very hard to disengage What started out as an occasional problem now happens every time I move my car from park to reverse or drive.

We have had numerous incidents with our vehicle starting at about 20,000 miles and still happening at 39,000 miles. While driving all of the lights come on, on the dashboard while at the same time the car loses power - losing brakes and power steering. Most recently, the car locked itself after closing the door, the radio has completely turned off to a black screen, eventually restarts itself. While stopped at a red light, it felt like I got rear ended, a bang sound and the car jerked forward. We have only had Jeep dealerships work on the car. The PCM has been replaced, as well as the alternator. They did find a small wire that was rubbing and repaired that as well, However, the problem still persists. This is a major safety issue, I feel this car should not be on the road, we are lucky that no one has been hurt at this point. The last time this happened my husband was making a left turn at an intersection and was very close to being in a serious accident. It is currently in the dealership (for the 5th time).

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake pads were squeaking while driving at undisclosed speeds. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was taken to an independent mechanic and the contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that grinding sound continued while driving. The vehicle was taken back to an independent mechanic and the contact was informed that the caliper bolts were missing. Additionally, the Tire Center informed the contact that the front brake pads needed to be replaced. The manufacturer was not contacted. The failure mileage was approximately 84,000. The VIN was not available.

Mileage: 84,000

When in stop and go traffic, and in a stopped position at the time the screen flash parking brake and the car was unable to move forward. Had to put the car in park, and back into drive before it was able to move. The other incident occurred when the vehicle was backing up, and the accelerator was being pushed the car slammed on the brakes and said parking brake again on the screen. The car does have rear collision warning, however it does not brake automatically. Incident is not able to be reproduced and was inspected by a Jeep dealership which found no issues. Car does not show any additional symptoms.

This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day... The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!

The emergency parking brake locked up once while I was moving, on ice, and today I went to move the car and it would not disengage making the car unmovable. I tried all of the online suggestions to disengage it but none worked. I had to have it towed by AAA.

My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go Christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.

Car leaks water especially when parking and braking. Coolant always go low. No help from the dealership. This started with very low mileage. I have on it now 68k and it is low again.

Right Rear brake caliper fail causing damaged rotor. Replaced all rear brake components and the service portion of the system dont work. All lights on. Shop is at a loss. Im at a loss why at 45k miles my rear brakes are junk and not being able to repair them.

I was involved in a single vehicle accident at 5 am on October 5, 2023 on a rural road in Deland, Florida. I was on an unfamiliar road with a sharp curve and as I was trying to slow down the I was unable to slow down or steer the vehicle. It slammed into a cluster of trees and immediately the engine caught fire. I crawled out of the vehicle in pain from the force of the crash and was disoriented. A good Samaritan came to my aide and called the Volusia County Sherriff. I can remember my 2019 Jeep Cherokee Latitude was fully engulfed in very intense flames in less than 8 minutes. It was so intense it set fire to the wooded area. This wasn't the first problem I had with this vehicle. I purchased this vehicle new from a dealer in Bowie, MD in 2019. Since that time I replaced all 4 tires due to numerous flat tires starting around 20K miles. I replaced the battery at less than 25K miles. I had braking issues when going downhill in the Washington DC area which caused me to brake hard. I complained and the dealer said they did an inspection. I also had other auto service companies perform checks. I have most of the service records which have cost me so much. I am a disable Gulf War Veteran on a fixed income. I am now waiting for VIN verification by GEICO because the vehicle burned so hot that the engine block and everything metal (melted). Had I not gotten out so soon I would have burned to death.

Parking brake has engaged 3 times now while at a stop light.

I was driving approx 30 mph and my car suddenly came to a stop. The parking brake was engaged for no reason and the car would not move. I had to disengage the parking brake and restart the car. There were cars in back of me and luckily I was not rear ended.

The electronic parking brake came on while turning slowly. It triggered an error code in the Shift Solenoid A Control , error code P0973. When I turn off the car, wait then turn it on again, it works fine. This has been happening for about 2 years every few months. I took it to the deal when it happen a few months ago, but they couldn't reproduce it. It happens randomly. The vehicle has not been inspected for this occurrence. There were no warning lights or messages prior to it happening.

One day as I was leaving out of a store parking lot I pulled into oncoming traffic and my emergency brake automatically turned on and stopped me in the middle of the road. This situation was extremely hazardous for me and my [XXX]. I am now aware that the emergency brake automatically engages if your car is not secured (door(s) is still open). I believe this feature is very dangerous and should be fixed immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the contact came to a stop sign and the vehicle auto-stop; however, while attempting to accelerate after coming to a complete stop, the vehicle stalled. Additionally, the emergency warning brake light illuminated intermittently. The vehicle was taken to the dealer; however, the dealer was unable to diagnose the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.

Mileage: 73,000

My steering and braking go completely out of control when my Uconnect radio goes crazy and switches to different stations,modes etc. I lost control of my steering and braking which lead me to run a red light and nearly crash.

While stopped at a stop sign, my emergency brake came on by itself and would not release. I was able to shut the vehicle off and then release the brake.

My breaks make metal on metal sound when breaking. Dealer has confirmed and attempted to fix 6 times the last time they had my Jeep 12 days I got it back this past Friday and still makes the same sound. Makes me feel very unsafe and it appears the dealer has no fix for this

Emergency brake automatically engages while driving or stopped at a red light. Vehicle must be put into park and turned off in order to override this failure. This puts myself and others as there is no warning of when the emergency brake will engage and causes me stall unexpectedly. Component will be inspected this weekend during my 40K service. Have had the Jeep since Feb 2023 and this has happened sporadically about 5-8 times since then

I was driving the Jeep Cherokee and it stalled while driving, and engaged the parking brake. I then had to put the vechile in park release the parking brake turn it off then on again in order to make it operational. Since then the vehicle has started to have issues with EVCS and breaking system. The vechile will stall and engage parking brake while idling, driving, or even in park. Having a vechile that engages the braking system automatically increases the risk of getting into a crash. This has happened numerous times and brought up to the dealership in which they stated the vechile was in need of an oil change.

I was stopped at a light and was pressing the gas to go forward. The electric parking brake turned itself on for no reason. I had to turn the car off and restart it while still at the light. fortunately i was not out in the oncoming traffic when this happened and also there was no one behind me at that time.

At 35,000 miles the vehicle started vibrating when applying the brakes brought it in for service and I was told that the rotors are warped but brake pads are like brand new they said. Dealership said the brake rotors should be good for 70,000 miles but the factory installed defective rotors now they want me to pay for a complete brake job at $600 do you know what state it that a lot of customers are coming in with this problem why should we be burdened with it? It’s their mistake, and it should be rectified.

Was driving 57mph when the jeep just stopped running. The battery light came on so I pushed the gas peddle to see if it was working it was not. Cars behind me traveling the same speed. Almost got rear-ended before I was Able to pull off the road. Car will not start now. makes a humming/buzzing noise.

The parking brake automatically engages while the vehicle is in MOTION. This is extremely unsafe as I have to shut off the engine and turn it back on in the middle of the road.

Brake Booster leak. Yes safety could have been at risk if I didn’t take it to the dealer myself since there was NO notifications saying there was a problem. I took it in because brake was stiff and car wouldn’t start when cold outside. This was confirmed at Chrysler dealership it was a leaky brake booster. Car is only a 2019 with 20,000 miles. Dealership wants to charge me $1295! Also had to take this car in on the same day because stop/start wasn’t working properly & dealership told me I needed new sensor for $365. This shouldn’t be happening to a 2019 with 20,000 miles. Please look into it and let me know if this brake booster can be put on the recall list so I can recoup my hard earned money back. Thank you!

The electronic parking brake error system keeps coming on while I am driving. The warning lights come on for no apparent reason. Once, when I was about to start up, and about to drive, the parking brake slammed on violently. This has not happened while I am driving. Just the error and warning lights have come on while driving. The dashboard engine light comes on. I get an error P0973. Shift Solenoid A Control Circuit Low.

When originally took car home brakes would like skip, as though you had hit patch of ice and not stop, slip to stop. Took it in twice to dealer Nothing found wrong. I gave up. Around 25k still doing same but worse stopping ability. I took to fix it shelby twp mi they did inspection and said rotors on all 4 wheels were warped missing spots, like it had been skipping and eating tge rotors the pads had a good 30 percent life left. They had me replace all 4 pads and rotors June 20 2022.a weeks later I notice same skipping sliding not stopping correctly like metal grindingwhen stopping randomly.Less then 1.5 months later they replace front rotors and pads same problem. Shop is now wanting to replace calipers and more. Less then 35k . No accident trying to avoid looking to see recalls

When stopped at a light, the light turned green, the parking break engaged and the car shut off. The car behind me almost rear-ended me. After waiting a minute I put the car in park and tried to start the car again. I had to put the gas pedal to the floor to get the car to start and not stall out. This has happened on multiple occasions. I took the car to the dealer and learned that I had a motor with faulty rings and was given a new motor, however this problem has still persisted. The driver side door also accumulates water. Enough water to hear when making a turn.

The Jeep auto restarted after a sitting at a red light then the car shut off and would not go. The accessory lights were still on and the dashboard indicated the emergency brake was on. Pushed the restart car button but the car did not respond. I manually turned off the emergency break and waited a minute then the car restarted after pushing the button. My safety was put at risk because the light had turned green and the car behind me had started to go. I put my hazard lights on and the car drove around me. Had this happened at a higher speed the car would have ran into the back of me and I'm pregnant so the life of my unborn child would have been put at risk. The problem has not been reproduced. There was no warning that the car was going to experience a problem. After it restarted I checked the battery indicator on the dash board and it was well charged. The only indication that there was a problem during the incident was that the dashboard said emergency break in red.

Multiple times when moving the Jeep Cherokee in the driveway suddenly the parking brake engages by itself. Parking brake engages when in reverse backing up or after backing up then putting in drive. This happens never touching the emergency brake switch. The emergency engages on its own. I can turn off(disable) the emergency brake after it automatically engages. This has happened multiple times over the last 3 years after new purchase.

The contact called on behalf of her son who owns a 2019 Jeep Cherokee. The contact stated while driving approximately 35 MPH, the vehicle inadvertently shut down. The contact waited a few moments and then restarted the vehicle. There was no warning light illuminated. The contact also stated that the instrument panel was blank. Additionally, the brakes would lock while depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.

Mileage: 41,000

Vehicle is a 2019 Jeep Cherokee Trailhawk with approx. 23k miles as of 4/28. A NH state inspection failed on 4/28/22 at 3 PM due to front rotors being "very delaminated and pitted" and front brake pads wearing unevenly as a result of the rotor delamination. In the months prior to inspection, stop time/distance was noticeably increased, and light pulsing could be felt when coming to a stop. An appointment to replace the rotors and brakes was made for 4/29/22 at 10 AM. Approximately 1 hour after the inspection, the vehicles in front of me came to an abrupt stop due to an intersection ahead. I was not able to stop in time and hit the vehicle in front of me, which was at a stop. That vehicle then lurched forward and hit the vehicle in front of it. After impact, the front upper and lower airbags deployed very slowly, but did not fully inflate. The radiator cracked as a result of the collision, as coolant began leaking from the vehicle and the vehicle began to smoke prior to me turning it off. There was extensive damage to the lower front bumper and hood, as well as mild damage to the quarter panels. Further damage is unknown at this time, as the vehicle was towed and is being assessed for repairs. No other persons involved in the crash were injured. I have sustained very mild bruising of my left knee from the steering column, soreness in the back of my neck and upper back, soreness in my right hip, and a very mild chemical burn in my throat (presumably from the airbag powder).

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving downhill at approximately 30 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that an excessive amount of pressure on the brake pedal was needed before the vehicle came to a stop. The contact took the vehicle to the dealer who diagnosed that there was excessive rust on the rotors. The contact was informed that the rotors, calipers, and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,500.

Mileage: 15,500

My vehicle turned off in traffic, the emergency break kicked in, jerked my car backwrads, and then turned back on almost causing me to wreck. It has happened three times.

COMING UP ON RED LIGHT I ATTEMPTED TO BRAKE AND SLOW DOWN. PEDAL WENT TO THE FLOOR AND VEHICLE DID NOT SLOW. AIRBAGS DID NOT DEPLOY. PREVIOUS WARNING OF AIRBAG SYSTEM ISSUE WAS REPORTED TO HERTZ. AIRBAG LIGHT WAS NOT ON BEFORE ACCIDENT.

Mileage: 30,000

THIS HAPPENED MONTHS AGO AND THEY CLEANED SOME CONNECTIONS TO FIX IT BUT ITS HAPPENING AGAIN. AT FULL SPEED THE CAR COMPLETELY LOSES ALL ELECTRONICS INCLUDING POWER STEERING, BRAKING, AND THE DASH GOES BLANK. THEN IT FLASHES A SERVICE TRANSMISSION WARNING WHILE EVERY ALARM AND LIGHT ON THE DASH COMES ON. AFTER COMING TO A COMPLETE STOP AND PUTTING IT IN PARK IT WILL RESTART AGAIN. THIS HAS HAPPENED 3 TIMES OVER 2 DAYS.

Mileage: 58,000

THE VEHICLE HAS HAD THIS ISSUE 3X OVER THE PAST YEAR. THE FIRST INCIDENT OCCURRED WHEN THE CAR WAS PUT IN REVERSE AND WAS MOVING IN A BUSY PARKING LOT, THE EMERGENCY BRAKE CAME ON AND IMMEDIATELY HALTED THE CAR. WHEN TURNED OFF IT TURNED BACK ON AND WHEN PUT IN BREAK AND TURNED OFF IT WENT OFF AND WAS ABLE TO BE DRIVEN. THE NEXT INCIDENT THE CAR WAS IN DRIVE AND IN MOTION ON A CITY STREET, WHEN THE EMERGENCY BRAKE CAME ON AND THE CAR CAME TO AN ABRUPT HALT FROM 15 MPH TO 0. I PUT THE CAR IN PARK AND TURNED IT OFF AND ON AGAIN AND IT DROVE OK. THE 3RD INCIDENT THE CAR WAS BEING DRIVEN IN A BUSY INTERSECTION OF A CITY STREET, WHEN THE E BRAKE CAME ON AND THE CAR IMMEDIATELY HALTED. WE TURNED THE BRAKE OFF AND LOOKED UP AND IT STILL WOULDN'T MOVE, BUT ALL OF THE LIGHTS WERE ON INCLUDING THE HEADLIGHT BRIGHTS. IT STATED ON THE DASH TO PUT THE CAR IN NEUTRAL AND OTHER LIGHTS WERE ON AS WELL. WE PUT THE CAR IN PARK AND TURNED THE ENGINE OFF AND THEN TRIED TO RESTART IT. IT WOULDN'T START. WE SAT FOR 10 SECONDS AND THEN RESTARTED IT AND TURNED THE BRIGHTS OFF AND THEN THE CAR DROVE OK.

Mileage: 31,000

I SUSPECT THAT SOMEONE IS TAKING OVER MY CAR USING THE OBD2 PORT. I WAS AT AN APPOINTMENT ON MONDAY AND AROUND 7:00 PM I HEARD MY CAR LOCKED AND I HAD MY CAR ALREADY LOCKED. WHEN I RETURNED TO THE CAR, THE CAR RADIO SCREEN WAS JUMBLED UP AND THE CAR BEGAN TO SHAKE AFTER U TURNED ON THE CAR. I HAD TO TURN THE CAR OFF AGAIN IN ORDER TO REMOVE THE SCRAMBLED ICONS ON THE SCREEN. THIS HAS HAPPENED BEFORE SINCE WORKING AT CATALENT IN HARMANS MD. I HAD A COUPLE OF PHONE CALLS THAT OCCURRED PRIOR TO THE INCIDENT HAPPENING WHICH WAS ABOUT 10 MINUTES PRIOR TO MY CAR LOCKING OR THE INDICATION OF IT LOCKING WHEN THE HORN WENT OFF TWICE. MY CAR WAS PARKED RIGHT IN FRONT OF THE BUILDING LOCATED IN ROSEDALE MARYLAND, 8767 PHILADELPHIA RD SUITE C, ZIP CODE 21237. THE CAR HAS BEEN FEELING WEIRD EVER SINCE WHILE DRIVING. WHEN WORKING AT CATALENT, I HAVE 3 POLICE REPORTS OF PEOPLE WHO HAD GOTTEN INTO MY CAR ON MULTIPLE ACCOUNTS EVEN BREAKING ITEMS IN MY CAR. THIS HAS NEVER HAPPENED UNTIL I STARTED WORKING WITH THIS JOB. I AM NO LONGER WORKING THERE NOW DUE TO HOSTILE WORKING CONDITIONS AND WAS FIRED DUE TO HAVING NEGATIVE TIME. IN WHICH THOSE TIMES REQUIRED ME TO HAVE MY VEHICLE REPAIRED AND DOCTOR'S APPOINTMENTS THAT I UTILIZED PTO TIME AND WAS APPROVED BY THE SUPERVISOR. I HAVE A LAWYER SPEAKING WITH CATALENT LAWYER AS WELL AS EEOC CASES AND A WORKER'S COMPENSATION CASE DUE TO A WORKER ALLOWING A METAL 10 FOOT LADDER FALL ON MY BACK AND I WAS TOLD TO COMPLETE A NEAR MISS REPORT. I WAS OUT FOR A MONTH AND UPON MY RETURN, I OF COURSE HAD A VEHICLE ISSUE AND TOLD MY SUPERVISOR WHEN I WOULD RETURN. I TOLD HIM THAT A I WOULD RERUN ON WEDNESDAY AND WAS FIRED ON A TUESDAY. THIS HAPPENED ON JULY 27. AND STILL, I SUSPECT THAT THEY ARE STILL FINDING WAYS TO SABOTAGE MY VEHICLE.

WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.

Mileage: 20,847

2019 JEEP CHEROKEE 4X4 LATITUDE WITH 15500 MILES..BRAKE PEDAL PULSATING WHEN STOPPING..FRONT ROTORS WARPED BAD..DEALER REPLACED FRONT PADS AND ROTORS

Mileage: 15,500

2019 JEEP CHEROKEE COMPLETELY STALLED WHILE DECELERATING ON THE INTERSTATE. LOST ALL POWER, STEERING, AND BRAKES. WAS ABLE TO RESTART THE VEHICLE AS SOON AS I PUT IT IN PARK. CALLED 3 DIFFERENT JEEP DEALERS WHO TOLD ME THEY CAN'T DIAGNOSE IT UNLESS THE CHECK ENGINE LIGHT IS IN AND THAT I SHOULD CALL BACK IF IT DOES IT AGAIN. THE 4 CYLINDER MODEL HAS A RECALL FOR A SOFTWARE GLITCH FOR THE EXACT SAME ISSUE, BUT MINE IS A V6. I HOPE I LIVE THROUGH REPLICATING THE EXPERIENCE SO I CAN CALL THE DEALER TO BE TOLD THEY CAN'T/WON'T FIGURE OUT WHAT'S WRONG.

Mileage: 37,000

ON 7/12/2020. MY 2019,JEEP CHEROKEE LATITUDE 4X4. THE ELECTRICAL SYSTEM ENGAGED THE EMERGENCY BRAKES AND WHEN I ATTEMPTED TO DISENGAGE THE SYSTEM RE-ENGINEERING AND VEHICLE CAN NOT MOVE DUE TO THIS. AND I DON'T KNOW WHY AND HOW SAFE THIS MY BE IF IT HAPPENED ON THE ROAD? NEED TO FIX THIS

BRAKE PEDAL FADING / FLUID LEAK UNDER ENGINE NEAR DRIVE SHAFT. BRAKE PEDAL MOVING CLOSER TO FLOOR OVER TIME. WHEN ENGINE RUNNING. LOOKS LIKE FRACTURE IN ALUMINUM CASTING? *TR

Mileage: 4,149

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING CHEMICAL ODOR COMING FROM THE ENGINE AND INTO THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITION VENTS. THE CONTACT STATED THAT THE ODOR SMELLED LIKE BURNING PLASTIC. THE CONTACT BECAME NAUSEOUS FROM THE ODOR. THE VEHICLE WAS TAKEN TO MARINO CHRYSLER/JEEP/DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641), HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THERE WAS A METAL ON METAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

Mileage: 2,000

MY 2019 JEEP CHEROKEE TRAILHAWK HAS BEEN IN THE SHOP FOR THE SECOND TIME SINCE DEC 14 FOR ELECTRICAL PROBLEMS. ATTACHED IS MY 10/27/19 LETTER TO CHRYSLER DESCRIBING THE PROBLEM. BASICALLY CAR CUTS OFF WITHOUT WARNING WHILE DRIVING (EVEN ON FREEWAY) AND HAVE TO DRIFT TO A STOP AND ATTEMPT TO RESTART CAR SEVERAL TIMES BEFORE IT STARTS UP.

Mileage: 1,500

2019 JEEP CHEROKEE AND JUST STOPS WHEN DRIVING AND SOMETIMES A HARD STOP AND JERK.BRAKES DOES THE SAME BUT SLIDE.MY CAR IS AT DEALERSHIP AND THEY SAY IT'S JUST THE BATTERY BUT I DON'T THINK SO.ALSO MY CAR WILL BE ON BUT IT'S TELL E TO START CAR AND IT MAKES A HUMMING NOISE WHILE DRIVING.*DT*JB

Mileage: 10,000

MY CAR SHUT OFF IN THE MIDDLE OF THE ROAD OR AT THE STOP SIGN SEVERAL TIMES. I HAD TO RESTART THE CAR IN ORDER TO START IT AND DRIVE. THE BRAKES HAVE ALSO SQUEALED SEVERAL TIMES WHILE SLOWING DOWN ON THE LOCAL STREETS AND INTERSTATE. THE BLUETOOTH TAKES 10-15 MINUTES TO ADD THE PHONE AND SOMETIMES DOES NOT CONNECT UNTIL CAR IS RESTARTED. THESE INCIDENTS STARTED TO TAKE PLACE IN MAY 2019

REAR BRAKES HAVE LOCKED UP FOUR DIFFERENT TIMES THE RECALL IS COATING ON PISTON INSIDE OF CALIPER THE FCA FIX IS BLEEDING THE BRAKES INSTEAD OF REPLACING THEY DEFECTED COATED PISTON IN THE CALIPER I TOOK IT BACK TWO WEEKS AFTER I HAD IT THEY DON'T RECALL A MONTH LATER IT LOCKED UP AGAIN 5 MONTHS LATER IT LOCKED UP AGAIN AND THREE WEEKS AGO IT LOCKED UP AGAIN THEY KEEP TELLING ME THEY CAN'T DUPLICATE THE PROBLEM SO THEY CAN'T FIX IT IT LOCKED UP DOING ABOUT 30 ON THE HIGHWAY PARK BRAKE IT LOCKED UP BACKING UP OUT OF MY DRIVEWAY IT LOCKED UP TURNING RIGHT INTO A BROOKSHIRE'S AND IT LOCKED UP AT THE FOOTBALL FIELD PARKING LOT

Mileage: 9,953

U86 RECALL ON BRAKES COATING ON PISTON CAUSES GAS IN LINE MY BRAKES ARE LOCKED UP FOUR TIMES WANTS ON ROAD MOVING AROUND 20 SECOND TIME WAS BACKING UP IN DRIVEWAY THIRD TIME WAS THAT BROOKSHIRE'S WHEN I TURN IN THE PARKING LOT AND 4 TIME WAS AT THE FOOTBALL FIELD

Mileage: 9,995

I TOOK MY CAR FOUR TIMES TO THE DEALERSHIP FOR REPAIRS. THEY HAVE ONLY DONE TWO REPAIRS BUT EVERY TIME I TAKE IT AND THEY FIX SOMETHING, SOMETHING ELSE STARTS GIVING ME PROBLEMS. MY CAR HAS SHUT DOWN IN THE FREEWAY THAT WAS THE REASON WHY I TOOK IT THE FIRST TIME. THE DEALER ONLY DID AN UPDATE IN THE POWER TRAIN, WHICH THEY SAID IT WAS RECALL. AFTER THAT THE CAR CONTINUE WITH ALL THE OTHER PROBLEMS THAT WERE NOT TAKEN CARE BY THE DEALERSHIP. I TRIED TWO DIFFERENT JEEP/CHRYSLER DEALERSHIPS, ONE IN ALHAMBRA WHICH IS WHERE I BOUGHT THE CAR FROM AND THE OTHER LOCATION I TOOK THE CAR WAS THE ONE IN DOWNEY,CA. I'M AFRAID OFF GETTING INTO A CAR ACCIDENT BECAUSE OF ALL THE PROBLEMS THE CAR HAS. THE DEALERSHIP DOESN'T WANT TO FIX THE CAR AS THEY SAID THE CAR IS NOT SHOWING ANY CODES FOR THEM TO FIX THEM. THE CAR ACCELERATES BY IT SELF, THE BRAKES ARE NOT WORKING PROPERLY, IT SHAKES AND THE LAST TIME I TOOK THE CAR FOR REPAIR IT STARTED TO SMELL LIKE GASOLINE, ALSO THE DASHBOARD TURNS ON AND OFF BY IT SELF. I JUST WANT TO HAVE A RELIABLE CAR AS I'M PAYING FOR A 2019 VEHICLE NOT A USED ONE. I JUST DON'T WANT TO PUT MY KIDS, MYSELF, OR ANYONE'S LIFE IN DANGER DUE TO THE CAR NOT FUNCTIONING PROPERLY. I WOULD GREATLY APPRECIATED IF YOU GUYS CAN ASSIST OR HELP ME WITH THIS MATTER AT YOUR EARLIEST CONVENIENCE.

WHILE DRIVING THIS MORNING AT 70 MPH MY 2019 JEEP CHEROKEE 2.0 TURBO LOST ALL POWER, POWER STEERING AND POWER BRAKES. I FOUGHT TO PULL IT OFF THE ROAD. RIGHT WHEN IT STALLED OUT THE MESSAGE CENTER STATED "AUTO START/STOP NOT AVAILABLE" AND THE AUTO START/STOP LIGHT ILLUMINATED ALONG WITH THE BATTERY LIGHT. THE 'D' DRIVE INDICATOR ON THE DASH WAS BLINKING. UPON STOPPING AND PLACING THE VEHICLE IN PARK, IT TURNED OVER BUT WOULD NOT START. I PLACED THE VEHICLE IN NEUTRAL, AND NOTHING. THE CAR ACTED AS IF IT WERE IN AUTO STOP AS THE DOOR CHIME DINGED WHEN THE DOOR WAS OPEN AND HEADLIGHTS WERE OFF (PUSH BUTTON START). LOCKING THE VEHICLE LEFT THE DASH LIT UP LIKE IT WAS RUNNING. CHRYSLER HAD IT TOWED TO THE LOCAL DEALERSHIP WHERE IT IS WAITING TO BE LOOKED AT. HAD MY WIFE BEEN DRIVING THIS WHEN IT HAPPENED SHE MIGHT NOT HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD WITH NO POWER STEERING OR BRAKE ASSIST.

Mileage: 7,504

THE VEHICLE DOES NOT SHIFT CORRECTLY. IT LAGS TERRIBLY. IT DOES NOT ACCELERATE PROPERLY. IT JERKS AND THE TRANSMISSION GRINDS. THE BRAKES MAKE STRANGE NOISES WHEN COMING TO A STOP AND IT DOESN'T STOP AS QUICKLY AS IT SHOULD. THE RADIO OVERHEATS AND THE USB PORTS STOP WORKING RANDOMLY. THE VEHICLE CUT OFF ON A MAJOR HWY AT ONE POINT. SEVERAL COMPLAINTS HAVE BEEN MADE TO THE DEALER AND IT HAS BEEN SERVICED MULTIPLE TIMES AND IT'S NOT CORRECTING THE PROBLEM. IT'S A BRAND NEW VEHICLE AND STARTED HAVING ISSUES NOT LONG AFTER IT WAS PURCHASED. THE DEALER KEEPS RE-FLASHING THE TRANSMISSION AND IT'S NOT FIXING THE PROBLEMS THIS VEHICLE HAS. CHRYSLER WON'T DO ANYTHING FOR US BECAUSE THEY SAY THERE ARE NO CODES ON THE VEHICLE. THIS VEHICLE IS NOT OPERATING PROPERLY AND IT'S NOT EVEN SAFE TO DRIVE. WE SHOULDN'T HAVE TO KEEP A VEHICLE THAT WAS PURCHASED BRAND NEW AND IT HAS HAD NOTHING BUT PROBLEMS. THE MECHANIC EVEN ADMITTED IT LAGS BUT STATED "IT'S NOT THAT BAD." THIS IS UNACCEPTABLE. NO BRAND NEW VEHICLE SHOULD LAG AT ALL OR HAVE ANY OF THESE OTHER ISSUES FOR THAT MATTER!

"TAKATA RECALL" MY 2019 JEEP CHEROKEE (LATITUDE PLUS, FWD) ALWAYS HAVING ISSUES. VEHICLE ENGINE SHUTS OFF WHEN DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE, HAVING TO DRIVE ACROSS AMTRAK TRACKS TO GET TO WORK IS JUST NOT SAFE, WHEN THIS HAPPENS THE BATTERY LIGHT TURNS ON, NOT TO MENTION THE ROTARIES SOUND OF A CRUNCH WHEN DRIVING. HOW MANY OIL CHANGES DO THIS CAR REALLY NEED IN 2 MONTHS, DRIVING 5 MILES TIMES 5 DAY TO AND FROM WORK? I ALWAYS HAVE AT LEAST 2,000 MILES LEFT BEFORE OIL CHANGE IS NEEDED.

Mileage: 1,000

5TH COMPLAINT HERE ABOUT THIS VEHICLE WHICH IS NOW LEMON LAW BUY BACK DUE TO LUNGING AGAINST THE BRAKES AT A STOP, FAILURE TO SHIFT PROPERLY AND A THROTTLE RESPONSIVE CLUNK THAT HAS NEVER BEEN RESOLVED. THE ONLY REPAIRS FCA WOULD APPROVE IS REPROGRAMMING THE COMPUTERS WHICH WAS COMPLETED SEVERAL TIMES AND STILL HAS THESE ISSUES.

Mileage: 2,852

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 75 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED AND TRAVELED TO THE FLOORBOARD. ADDITIONALLY, BRAKE FLUID LEAKED FROM THE REAR DRIVER'S SIDE WHEEL AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TRANSWEST CHRYSLER DODGE JEEP RAM (2720 6TH ST, LIMON, CO 80828, (719) 775-2881) WHERE IT WAS DIAGNOSED THAT THE BLEED SCREW WAS LOOSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNKNOWN.

Mileage: 14,000

THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.

THE VEHICLE DECIDES TO REVERSE IN PARK AND IN DRIVE WHILE OPERATING THE VEHICLE ON THE ROAD. THE SHIFTING IS HARD CALIBRATION AND CHUGS. THE ENGINE HAS STALLED IN THE MIDDLE OF DRIVING AND COMPLETELY TURNED ITSELF INDEFINITELY OFF. WHILE DRIVING INTO THE PARKING SPACE THE VEHICLE HAS NUMEROUSLY AND SPONTANEOUSLY DECIDED TO REVERSE IN PARK. THE SAME HAS HAPPENED IN DRIVE. THE AUTO ENGINE SHUT OFF DOESN'T WORK PROPERLY AS THE COMPUTER GETS CONFUSED AS TO WHICH GEAR IT IS IN WHEN IT STARTS UP. THE RADIO LIKES TO TURN ITSELF ONCE IN A WHILE SO I'D SAY THATS MECHANICAL ALTHOUGH THE LEAST OF MY WORRIES. I RECENTLY EXPERIENCED PARKING IN MY FRONT YARD .. THE "D" STARTS BLINKING IN DRIVE AND THE VEHICLE STARTS INDEFINITE REVERSING...... THIS SUV ALSO HAS BAD FUEL EFFICIENCY GETTING 12 MILE PER GALLON ON FREEWAY AND ROAD. NOT SAFE.

WHILE FLAT TOWING OUR 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 BEHIND OUR MOTOR HOME, THE EMERGENCY BRAKE ENGAGED ITSELF AND BEFORE WE COULD GET STOPPED IN ABOUT 1/2 OF A MILE, THE BACK TIRES AND WHEELS ON THE CAR WERE DESTROYED. THIS IS NOT A COMPLAINT NOR AM I LOOKING TO HOLD SOMEONE RESPONSIBLE. MY CAR HAS BEEN REPAIRED BY MY VEHICLE INSURANCE COMPANY. I MERELY WANT TO REPORT WHAT HAPPENED TO HELP JEEP DETERMINE WHY THIS OCCURRED. I CALLED THE DEALERSHIP IN PEORIA, ARIZONA WHERE WE PURCHASED IT AS WELL AS THE JEEP DEALER IN JOPLIN, MO WHO REPLACED THE TIRES AND WHEELS. THEY BOTH TOLD ME THAT ON A BUMPY STRETCH OF HIGHWAY WITH NUMEROUS POT HOLES, AS THIS SECTION OF ROAD WAS, THAT THE "COMPUTER" TURNS ON THE EMERGENCY BRAKE. AGAIN, WE WERE TOWING IT BEHIND THE MOTOR HOME AND HAD DONE SO ON NUMEROUS OCCASIONS. THERE ARE A SET OF STEPS THAT YOU HAVE TO DO BEFORE TOWING THE VEHICLE, WHICH I HAVE DONE MANY TIMES WITHOUT ANY PROBLEMS. I CALLED JEEP HEADQUARTERS THREE TIMES TODAY AND THEY TOLD ME THAT THEY DID NOT HAVE ANYONE WHO WOULD BE INTERESTED IN BEING INFORMED OF THIS. HAD THIS HAPPENED WHILE MY HUSBAND OR I WERE ACTUALLY DRIVING THE CAR, INSTEAD OF TOWING IT, IT COULD HAVE BEEN DANGEROUS AS I ASSUME IT ALSO WOULD HAVE ENGAGED THE AIRBAGS. AGAIN, I JUST WANT TO KNOW WHY THIS HAPPENED AND I AM FEARFUL IT COULD HAPPEN AGAIN. I'M NOT INTERESTED IN BLAME, LIABILITY, OR RESPONSIBILITY. I ONLY WANT JEEP TO KNOW WHAT HAPPENED AND SEE IF THE EXPLANATIONS I'VE BEEN GIVEN ARE REASONABLE OR NOT.

Mileage: 2,500

I HAVE A 2019 CHEROKEE WITH APPROX 18500 MILES ON IT. I HAVE HAD THE EBS (EMERGENCY BRAKE SYSTEM) COME ON WHILE IDLING AT A STOPLIGHT 5 TIMES. THE DEALERSHIP HAS NO IDEA WHAT IS GOING ON. THE HANDLE TO RELEASE IT DOES NOT RESPOND. IT APPEARS TO HAPPEN WHEN YOU ARE RELEASING YOUR BOOT FROM THE BRAKE. I BELIEVE THE CAR THINKS IT IS ROLLING AND REACTS.

Mileage: 18,300

WEN INTO ARBITRATION WITH DOCUMENTAITON OF 8 TRIPS TO DEALER TO FIND PROBLEM THEY TOLD US THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM SSSEE RECALL #UA9/NHTSA 18V-739. .AFTER THE ARBITRATION CKHRYSLER REP STATED THAT THE VEHICLE WAS NOT UNSAFE.I BELIEVE OTHER PEOPLE ARE DEALING WITH THIS SAME PROBLEM. I CAN MAIL COOPIES OF WORK ORDERS AND AND JUCGEMENT FROM NCDS .PLEAS SEND MAILING INFO.

ON 5/23/2019 MY WIFE WAS EXITING A PARKING LOT DRIVING FORWARD IN OUR 2019 JEEP CHEROKEE. SHE TURNED RIGHT INTO THE DRIVEWAY AND THEN STEERED RIGHT TOWARD THE CENTER LANE. THERE WERE NO CARS AROUND HER. SUDDENLY THE DASH LIT UP IN RED BRAKE, AND THE PARKING BRAKE ENGAGED. SHE STOPPED MOMENTARILY, TRYING TO FIGURE OUT WHAT HAD JUST HAPPENED. AT THIS POINT THE LIGHT WENT OUT AND THE PARKING BRAKE RELEASED. SHE DROVE HOME WITHOUT INCIDENT. THE DOORS WERE NOT AJAR. SHE WAS NOT BACKING UP. OUR JEEP DOES NOT HAVE THE FORWARD SENSORS, JUST THE REAR SENSORS. WE DO HAVE THE PARKING BRAKE SET (U-CONNECT) TO AUTO ENGAGE WHEN SHIFTED INTO PARK. WE ARE CONCERNED THIS COULD HAPPEN ON THE HIGHWAY AT 65 MPH. I'M BRINGING IT TO THE DEALER IN THE MORNING.

Mileage: 2,600

BREAKS FEEL WORN OUT AND WHEN I BREAK YOU CAN HEAR NOISE.ALSO THE DISC LOOK WORN OUT AND VEHICLE IS BEGINNING TO DRIVE POORLY.

Mileage: 5,000

PURCHASED THE VEHICLE BRAND NEW IN NOVEMBER 2018 AND ON SEVERAL OCCASIONS WITHIN THE PAST COUPLE MONTHS, INCLUDING TODAY, THE RED BRAKE LIGHT ON THE DASH HAS SPONTANEOUSLY ACTIVATED. MOST OF THE TIME IT OCCURS WHEN I COME TO A STOP LIGHT AND AUTO SHUT OFF KICKS ON, HOWEVER, THIS ISSUE IS VERY SERIOUS SINCE ITS BASICALLY STALLING MY VEHICLE WHILE IN ROUTE, AND IS VERY SCARY SINCE I DRIVE MY CHILD AROUND. I'VE ALSO TAKEN IT INTO THE DEALERSHIP TO HAVE IT LOOKED AT AND THEY ARE UNABLE TO DETERMINE THE ISSUE, WHICH IS EXTREMELY DISHEARTENING.

Mileage: 8,000

RENTED VEHICLE 2019 JEEP CHEROKEE GOING OUT OF TOWN. ON MY WAY TO HOUSTON. ON AN EXIT ON MY WAY TO PUT GAS TOOK THE EXIT AND THE JEEP COULD NOT BRAKE WAS WITH MY TWO KIDS. I TRIED TO BRAKE TRUCK DIDNT STOP ENDED UP FLIPPING OVER IN A DITCH. SINGLE VEHICLE ACCIDENT. BROKEN ANKLE IMMEDIATE SUGERY PLATE 10 SCREWS. BROKEN FEMUR BONE. BROKEN RIBS. MY SON WAS AIRLIFTED TO SAN ANTONIO AND DAUGHTER IN ICU. TERRIBLE ACCIDENT I THANK GOD FOR GIVING US ANOTHER CHANCE. THE JEEP CHEROKEE BRAKES DID NOT WORK AND IT STALL IT COULDNT STOP AT ALL. IM AFRAID OF DRIVING MY LIFE HAS CHANGE DRAMATICALLY. ALSO MY SEATBELT GOT LOCKED I COULD HAVE DIED THEY HAD TO CUT IT W/ A KNIFE. THAT IS VERY DANGEROUS COULDNT GET OUT OF THE VEHICLE DUE TO SEATBELT BEING LOCKED. PHOTOS ATTACHED. *JB

ON MARCH 29, 2019 AS I WAS DRIVING TO WORK AND WAS APPROACHING THIS INTERSECTION, THE LIGHT CHANGED TO YELLOW. WHEN I PUT MY FOOT ON THE BRAKES SO THAT I COULD STOP FOR THE LIGHT, THE BRAKE PEDAL WENT TO THE FLOOR. I WAS UNABLE TO STOP FOR THE LIGHT WHICH TURNED RED FOR ME BY NOW AND I WAS DRIVING AT APPROXIMATELY 25 TO 30 MILE AN HOUR. I TRIED PUMPING THE BRAKES, BUT THE BRAKE PEDAL WAS POSITIONED ON THE FLOOR. AS I HAD NO OTHER CHOICE BUT TO GO THROUGH THE RED LIGHT, I KEPT MY HAND ON THE HORN TO TRY AND AVOID AN ACCIDENT. THERE WERE CARS STARTING TO GO THROUGH THE INTERSECTION, THE CLOSEST CAR ALMOST HIT MY PASSENGER SIDE OF THE CAR. BETWEEN THAT CAR STOPPING SHORT, AND ME STEERING AROUND THEM, SERIOUS INJURY AND OR DEATH WAS AVOIDED, AFTER I PAST THE INTERSECTION I PUT THE CAR INTO NEUTRAL AND EASED ON THE PARKING BRAKE TO STOP MY BRAND-NEW 2019 JEEP, AND THEN PUT IT IN PARK AND TURNED THE CAR OFF. BY THIS POINT I WAS A COMPLETE AND TOTAL NERVOUS WRECK. HOW COULD MY BRAND NEW 2019 JEEP CHEROKEE LATITUDE PLUS THAT I HAD BEEN DRIVING FOR THIRTEEN DAYS HAVE BRAKE FAILURE? I HAVE DRIVING FOR 45 YEARS AND NEVER HAD ANYTHING LIKE THIS HAPPEN. I WAS A LITTLE OVER TWO MILES AWAY FROM WORK WITH NO TRAFFIC LIGHTS OR STOP SIGNS. SO I STARTED THE CAR UP (STILL SHAKING LIKE A LEAF) WITH THE INTENTION OF DRIVING VERY SLOWLY AND USING THE PARKING BRAKE TO GET TO WORK. TO MY SURPRISE THE BRAKES WERE WORKING AND I MADE IT TO WORK STILL SHAKY AND SCARED TO BE IN THE CAR LET ALONE DRIVING IN IT. GOD WAS WITH ME THROUGH THIS TO BE ABLE TO AVOID ANY KIND OF ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURY OR DEATH. ON MY DRIVE IN I HAVE SEVERAL INTERSECTIONS THAT ARE MAJOR HIGHWAYS THAT TRACTOR TRAILERS USE. I HAVE TO WORRY THAT WHAT IF THE BRAKES GO OUT AT ONE OF THESE INTERSECTIONS?

Mileage: 863

WHEN MY VEHICLE IS IN MOTION, DRIVING THROUGH CITY STREETS, AND I TRY TO APPLY THE BREAK IT ACCELERATES INSTEAD. THE RPM'S WILL REACH 4000 OR 5000 AND HOLD THERE. I WAS TOLD BY CHRYSTLER TO APPLY THE GAS QUICKLY THEN BREAK WHEN THIS HAPPENS TO STOP MY VEHICLE. THIS IS UNSAFE AND I DO NOT FEEL COMFORTABLE IN MY OWN CAR. I ALSO HAVE AN ISSUE WITH THE ENGINE MAKING A KNOCKING SOUND AT TIMES, AND THE RADIO FADES IN AND OUT, WITH THAT FEATURE TURNED OFF, AS WELL AS SHUTTING COMPLETELY DOWN AND RESETTING ITSELF. PRIOR TO THE RECALL IN NOV OF 2018 THIS SAME VEHICLE FROM ONE WEEK OF PURCHASE WOULD STALL WHILE I WAS DRIVING THROUGH CITY STREETS. ALL OF THESE THINGS HAPPEN AT A SPEED OF 35 OR LESS. THE CAR WENT FROM STALLING TO AFTER RECALL UPDATE IT IS NOW ACCELERATING WHEN TRYING TO STOP. THE DEALER HAS NOT BEEN ABLE TO REPLICATE AND CHRYSTLER EITHER SO THEY ARE SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN MY OWN CAR. I AM WORRIED THERE WILL BE A TIME I WILL NOT BE ABLE TO STOP THE CAR BEFORE CAUSING AN ACCIDENT.

Mileage: 600

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RESTARTED. THE INSTRUMENT PANEL INDICATORS FLASHED AS THE CONTACT DROVE HOME. THE FOLLOWING DAY, THE VEHICLE WAS STARTED, BUT THEN SHUT OFF AND FAILED TO RESTART. THE CONTACT CALLED THE MANUFACTURER AND HAD THE VEHICLE TOWED TO FAIRFIELD CHRYSLER DODGE JEEP RAM (1409 MONTOUR BLVD, DANVILLE, PA 17821, (570) 275-3300). THE DEALER DIAGNOSED THAT THE ABS UNIT NEEDED TO BE REPLACED. AFTER TWO WEEKS, THE CONTACT DROVE THE VEHICLE AND IT STALLED TWO MILES LATER. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND BARELY MADE IT HOME. THE VEHICLE WAS TOWED AGAIN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE WIRE. THE VEHICLE WAS CURRENTLY AT THE DEALER. THE CONTACT WANTS TO RETURN THE VEHICLE AND STATED THAT IT WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 13.

Mileage: 13

WHILE I AM IN MOVEMENT DRIVING MY VEHICLE. WITHOUT ANY WARNING LIGHTS POPPING UP IN MY DASHBOARD. MY VEHICLE SUDDENLY STOPS. IT HAS HAPPENED TO ME WHILE I WAS DRIVING IN THE HIGHWAY AND A SEMI TRUCK WAS DRIVING BEHIND ME. I HIT MY BRAKES FAST ENOUGH SO THAT THE SEMI TRUCK COULD REACT IN TIME, BUT OTHERWISE I COULD IT HAVE GOTTEN IMPACTED FROM THE BACK WHICH I AM SURE. IT WOULD IT HAVE CAUSE MORE THAN JUST AND ACCIDENT. THE DATE THIS HAPPENED I NOTICED THE CAR KIND OF SLOWED DOWN ITS VELOCITY FAST AND DRAMATICALLY WHEN IT STOP. IT WAS STILL RUNNING, NO SMOKE OR ANYTHING COMING OUT OF THE HOOD. I DID NOTICED THAT THE HEATER FELT EXTREMELY HOT MORE THAN NORMAL WHICH IT ALSO MADE ME PANIC A BIT. SHE SHIFT GEAR I WASN'T ABLE YO MOVE IT AT ALL. THEY HAD ADVISED ME AT THE DEALERSHIP ONE OF THE MECHANICS THAT SOMETIMES, IF THIS HAPPENED; TO TURN THE CAR OFF FOR 10 MINS AND THEN TURN IT BACK ON. I DID THAT, THAT NIGHT AND WHEN THE CAR TURN BACK OF THE STABILITY LIGH WARNING CAME ON, THE BRAKES LIGHT CAME ON, THE ENGINE LIGH CAME ON, THE EMERGENCY PARKING LIGHT CAME ON, BUT THIS THIS I WAS WAS ABLE TO MOVE THE SHIFT STICK BUT I COULD ONLY DRIVE FORWARD. I TRIED TO REVERSE AND GO BACK BUT IT WASN'T LETTING ME. MY SENSORS WERE BEEPING AS IF I WAS NEAR OR CLOSE TO HITTING SOMETHING. WHEN MY CAR WAS THE ONLY ONE IN THE HIGHWAY. ONE OF THE THINGS THAT I NOTICED WHILE SEATING IN MY CAR. THIS NORMALLY HAPPENS TO MY SUV WHEN IT'S VERY COLD OUTSIDE. WE ARE TALKING -4 DEGREES, BUT I AM SURPRISED BECAUSE THIS IS A 2019 VEHICLE THAT I HAVE AND I HAVE ONLY HAD IT FOR 5 MONTHS. I HAVE TAKEN IT IN FOR SERVICE 4 TMES AND THEY SUPPOSEDLY FIX THE ISSUE BUT NOW IT HAS HAPPENED AGAIN AND I DON'T FEEL SAFE IN THAT VEHICLE. A VEHICLE THAT STOPS OUT OF NOWHERE, DEFINITELY NOT SAFE. I AM NOT ONLY PUTTING MYSELF IN DANGER, BUT I FEEL LIKE I AM PUTTING EVERYONE AROUND ME DRIVING IN DANGER.

Mileage: 6,500

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 15 MPH AND MAKING A RIGHT TURN, THE CONTACT LOST CONTROL OF THE REAR BRAKES. AS A RESULT, THE VEHICLE VEERED INTO THE OTHER LANE AND THE REAR WAS CRASHED INTO BY ANOTHER VEHICLE. THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE BODY DAMAGE WAS IN THE PROCESS OF BEING REPAIRED BY AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE CRASH WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V523000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

WHILE DRIVING MY 2019 JEEP CHEROKEE I WAS ON A MAJOR HIGHWAY IN COLORADO. THE ROADS WERE NOT ICY OR COVERED IN SNOW. TRAFFIC CAME TO AN ABRUPT STOP IN FRONT OF ME. I PUT ON THE BRAKES, PUSHING DOWN ALL THE WAY AS FAST AS I COULD. THERE WAS CLOSE TO 2 CAR LENGTHS BETWEEN ME AND THE CAR IN FRONT OF ME, BUT MY VEHICLE WAS TAKING FOREVER TO STOP. IT ULTIMATELY DID NOT STOP IN TIME AND I HIT THE VEHICLE IN FRONT OF ME. BOTH THE VEHICLES WERE DAMAGED AND I BROKE MY HAND. THE ENTIRE TIME I WAS BRAKING IT FELT LIKE THE CAR SHOULD HAVE STOPPED A LOT QUICKER BUT IT JUST WAS NOT STOPPING. I SAW THERE HAS BEEN ISSUES WITH THE BRAKES ON THE 2019 JEEP CHEROKEES.

Mileage: 350

THE CAR COMPLETELY SHUT DOWN WHILE DRIVING AT NIGHT ON A SNOWY MOUNTAIN ROAD. ALL LIGHTS AND EVERYTHING COMPLETELY SHUT OFF. I WAS ABLE TO STOP IN THE OPPOSING LANE OF TRAFFIC AND RESTART THE VEHICLE BEFORE BEING STRUCK. THE VEHICLE ELECTRICAL SYSTEM CONTINUED TO FLASH INTO WARNING AND LIMP MODE SEVERAL TIMES BUT WE WERE 100'S OF MILES FROM A DEALERSHIP. WE CONTINUED WITH THE PROBLEM UNTIL WE WERE ABLE TO LIMP HOME AND BACK TO THE DEALERSHIP. THE VEHICLE ALSO REVVED UP TO 4000 RPM WHILE MY FOOT WAS ON THE BRAKE AND NOT TOUCHING THE ACCELERATOR. THE LOW TIRE LIGHTS KEPT ROTATING TO DIFFERENT TIRES AS I DROVE WITH NONE BEING LOW. THE DEALERSHIP SAID IT WAS A VACUUM LINE AND THEY DROVE IT FOR 10 MILES WITHOUT RESULT. THIS VEHICLE ALMOST KILLED US ON SEVERAL OCCASIONS.

Mileage: 16,500

1. ON 3 OCCASIONS (MOST RECENTLY 12-2-18) DURING BRAKING THE EMERGENCY BRAKE ENGAGES ITSELF AND THE ENGINE CONTINUOUSLY ENGAGES THE STARTER. UNABLE TO PUT VEHICLE IN PARK TURN OFF THE STARTER AND AFTER ABOUT 30-60 SECONDS ABLE TO PUT INTO PARK AND RESTART THE VEHICLE. ON 12-2-18 I WAS SLOWING FOR A STOP LIGHT AND THE VEHICLE WOULDN'T ALLOW ME TO PUT THE HAZARD LIGHTS ON WHEN I COULDN'T GET THE STARTER TO DISENGAGE AND PUT INTO PARK TO RESTART THE VEHICLE. IT OCCURS WITHOUT WARNING AND THE EMERGENCY BRAKE MUST BE PULLED UP. 2. THE BRAKES OFTEN SOUND LIKE THEY ARE RUBBING (NEEDING BRAKE PADS). 3. THE RADIO WILL RANDOMLY CHANGE FROM FM TO SIRIUS AND UNABLE TO TURN OFF/ON OR RETURN TO THE RADIO MENU. 4. THE RADIO VOLUME MOST OF TIME MUST BE AT 15 OR HIGHER TO LISTEN TO THE RADIO AND WILL RANDOMLY JUMP TO FULL VOLUME WHILE DRIVING. 5. THE ANDROID AUTO THAT I USE FOR NAVIGATION AND TELEPHONE WILL RANDOMLY SCROLL THROUGH THE TELEPHONE CONTACTS AND BEGIN CALLING. I HAVE TO UNPLUG THE PHONE TO STOP THIS.

Mileage: 14,100

AT HIGHWAY SPEEDS WITH CRUISE CONTROL SET, THE CARS TRANSMISSION AND ENGINE RPM WOULD INCREASE TO AS MUCH AS 5500 RPM DURING DECELERATION. SPEED WOULD FLUCTUATE AS MUCH AS 12 MPH (INCREASE OR DECREASE FROM SET CRUISE SPEED). DEALERSHIP HAS HAD VEHICLE IN THEIR POSSESSION FOR TWO MONTHS AND STILL HAS TWO OPEN RECALLS THAT HAVE BEEN UNRESOLVED. DEALERSHIP HAS FAILED TO FIX OR REPLACE VEHICLE.

Mileage: 4,000

WHEN TURNING AROUND THE VEHICLE MAKES A WEIRD NOISE AND THE BRAKES ARE NOT STABLE WHILE TRYING TO BRAKE IT DOESN'T RESPOND IMMEDIATELY PULLING FORWARD THE CAR.

Mileage: 1,987

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A TOTAL LOSS OF ACCELERATION AND TRANSMISSION POWER. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT WERE STUCK IN NEUTRAL GEAR. THE VEHICLE WAS TOWED TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643 (201), 440-0222), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE BRAKES SEIZED AND THERE WAS A TOTAL LOSS OF TRANSMISSION AND ACCELERATION POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A CASE MANAGER WAS ASSIGNED. THE MANAGER HAD NOT CALLED THE CONTACT BACK AND THE CONTACT'S REQUEST WAS ESCALATED TO A SUPERVISOR. THE CONTACT REQUESTED THE VEHICLE BE RETURNED AND EXCHANGED. THE MANUFACTURER PROVIDED A CASE NUMBER AND STATED THAT THE ANALYTICAL DEPARTMENT WOULD CALL THE CONTACT WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES. UPDATED 11/29/18*JB

Mileage: 350

BRAKES WERE STUCK ON AND ALSO THE TRANSMISSION WAS NOT SHIFTING PROPERLY. CAR WOULD ONLY GO AROUND 30 MPH HAD TO PARK THE VEHICLE AND GET IT TOWED EVEN THOUGH THIS IS BRAND NEW!

Mileage: 1,596

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE THE VEHICLE WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE BRAKES FAILED. AS A RESULT, THE CONTACT'S VEHICLE DROVE FORWARD AND CRASHED INTO THE SIDE OF A SECOND VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND LOCAL DEALER (ANTIOCH CHRYSLER, DODGE, JEEP, RAM, 105 IL ROUTE 173, ANTIOCH, IL) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

FCA RECALL. RECEIVED A NOTICE OF BRAKE RECALL THAT COULD CAUSE BRAKES TO FAIL AND CRASH, WITHOUT ANY ADVANCED WARNING. CALLED JEEP DEALER WHO TOLD ME THEY ARE UNWILLING AT THIS TIME TO PERFORM THE REPAIR, BECAUSE THEY ARE GIVING PREFERENCE TO THEIR IN STOCK, UNSOLD UNITS. DEALER (FRED MARTIN SUPERSTORE) REFUSED TO OFFER AN APPOINTMENT TO ME FOR THIS RECALL AND SAID TO CALL BACK IN OCTOBER. I CONTACTED THE MANUFACTURER (JEEP/FCA) AND THEY CALLED THE DEALER AND CONFIRMED THE SAME. I CALLED ANOTHER JEEP DEALER AND WAS ABLE TO SCHEDULE THIS RECALL SERVICE, BUT THE SOONEST THEY COULD GET ME IN WAS SEPTEMBER 10TH, 2018. THIS ALL TOOK FIVE HOURS OF MY TIME AND I AM FORCED TO CONTINUE TO DRIVE WITHOUT THIS RECALL BEING PERFORMED, AND A SAFETY RISK, FOR AT LEAST 20 MORE DAYS. *TT

Mileage: 1,745

BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL.

Mileage: 450

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

Mileage: 200