High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 W MAIN ST, BRANFORD, CT 06405) WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 W MAIN ST, BRANFORD, CT 06405) WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
WHILE DRIVING NOTICED WINDOWS, SUNROOF, RADIO, SEATS, AIR CONDITIONING SYSTEMS WHERE NOT OPERATING AT ALL. THEN AIRBAG LIGHT CAME ON, ALONG WITH SERVICE FOUR WHEEL DRIVE SYSTEM WARNING INDICATOR CAME ON. TRIED RESTARTING AND RESETTING SYSTEMS BUT HAD NO LUCK. HAD A FRIEND BRING OTHER KEY FOB AND ALL SYSTEMS BUT FOUR WHEEL DRIVE WERE NORMAL FOR REMAINDER OF FIFTEEN MILE TRIP. UPON NOTIFYING DEALERSHIP ABOUT RECALL NOTICE RECEIVED FOR TRANSFER CASE PROGRAMMING. THEY ASSURED MY FAMILY IT WOULD SOLVE ALL PROBLEMS. BEING AN HONEST MECHANIC THAT I AM, I TOOK THERE WORD. TWO WEEKS LATER SAME PROBLEMS AND WAS GETTING WORSE FUEL MILEAGE THEN BEFORE PROGRAMMING.(6 MPG LESS) I HAD TO LEAVE WORK TO TAKE COMMANDER BACK TO DEALERSHIP. THEY SAID PROGRAMMING DIDN'T PROGRAM. AFTER LEAVING RETURNED TO WORK AND DECIDED TO TEST FOUR WHEEL DRIVE. SAME RESULTS, SERVICE FOUR WHEEL SYSTEM LIGHT AND FOUR LOW DIDN'T WORK. RETURNED THIRD TIME FOUR LOW WORKED FOR ONE WEEK BUT RADIO COMPLETELY STOPPED PRODUCING SOUND. NOW THEY SAY I'M OUT OF MY TEN THOUSAND MILE PROGRAMMING WARRANTY. I WOULD RATHER HAVE OLD PROGRAMMING BACK AT LEAST THEN I COULD USE FOUR LOW AND IT DIDN'T SHIFT INTO NEUTRAL WHEN I LET OFF THROTTLE. VERY WORRIED ABOUT FAMILIES SAFETY. PLEASE HELP! *TR
WHILE DRIVING NOTICED WINDOWS, SUNROOF, RADIO, SEATS, AIR CONDITIONING SYSTEMS WHERE NOT OPERATING AT ALL. THEN AIRBAG LIGHT CAME ON, ALONG WITH SERVICE FOUR WHEEL DRIVE SYSTEM WARNING INDICATOR CAME ON. TRIED RESTARTING AND RESETTING SYSTEMS BUT HAD NO LUCK. HAD A FRIEND BRING OTHER KEY FOB AND ALL SYSTEMS BUT FOUR WHEEL DRIVE WERE NORMAL FOR REMAINDER OF FIFTEEN MILE TRIP. UPON NOTIFYING DEALERSHIP ABOUT RECALL NOTICE RECEIVED FOR TRANSFER CASE PROGRAMMING. THEY ASSURED MY FAMILY IT WOULD SOLVE ALL PROBLEMS. BEING AN HONEST MECHANIC THAT I AM, I TOOK THERE WORD. TWO WEEKS LATER SAME PROBLEMS AND WAS GETTING WORSE FUEL MILEAGE THEN BEFORE PROGRAMMING.(6 MPG LESS) I HAD TO LEAVE WORK TO TAKE COMMANDER BACK TO DEALERSHIP. THEY SAID PROGRAMMING DIDN'T PROGRAM. AFTER LEAVING RETURNED TO WORK AND DECIDED TO TEST FOUR WHEEL DRIVE. SAME RESULTS, SERVICE FOUR WHEEL SYSTEM LIGHT AND FOUR LOW DIDN'T WORK. RETURNED THIRD TIME FOUR LOW WORKED FOR ONE WEEK BUT RADIO COMPLETELY STOPPED PRODUCING SOUND. NOW THEY SAY I'M OUT OF MY TEN THOUSAND MILE PROGRAMMING WARRANTY. I WOULD RATHER HAVE OLD PROGRAMMING BACK AT LEAST THEN I COULD USE FOUR LOW AND IT DIDN'T SHIFT INTO NEUTRAL WHEN I LET OFF THROTTLE. VERY WORRIED ABOUT FAMILIES SAFETY. PLEASE HELP! *TR
I BOUGHT MY 2008 JEEP COMMANDER 4X4 WITH V8 4.7L, QUADRA TRACK II ON 8/1/2013. ATP I WAS TOLD THERE WAS A RECALL ON ______________. I SERVICE APPOINTMENT WAS MADE AND THE CARE WAS REPAIRED. I SOON CALLED THE REPAIR SHOP BACK AND COMPLAINED OF THE AIRBAG LIGHT BEING ON INTERMITTENTLY, 4X4 SERVICE LIGHT AND PARKING AND BRAKE LIGHTS ALSO WORKING INTERMITTENTLY. I WAS TOLD THAT THESE ISSUES WERE NOT PARK OF THE RECALL THEY REPAIRED AND TO CALL THE DEALER I BOUGHT THE CAR FROM. I CALLED AUTOMATION AND WAS TOLD THAT MY COMPLAINTS WERE NOT IN THE RECALL AND OR UNDER A WARRANTY WITH THEM AND TO PAY FOR A SERVICE APPOINTMENT. I COULD NOT AFFORD THE SERVICES SO NO GO. I STILL HAVE THESE ISSUES OFF AND ON AND JUST GOT A SERVICE REPAIR RECALL NOTICE IN 9/2010. LIKE ALL THE OTHERS I'M STILL RISKING EVERYTHING EACH TIME I DRIVE THE ONLY CAR WE OWN AS A FAMILY AND AN WAITING FOR CHRYSLER TO MAKE THE PART AVAILABLE AND PRAY I DON'T HURT MYSELF MY FAMILY OR ANOTHER DRIVER, IF THE SYSTEM DECIDES TO COMPLETELY FAIL. COME ON GET YOUR [XXX] TOGETHER WE NEED PARTS AND A FIX ASAP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BOUGHT MY 2008 JEEP COMMANDER 4X4 WITH V8 4.7L, QUADRA TRACK II ON 8/1/2013. ATP I WAS TOLD THERE WAS A RECALL ON ______________. I SERVICE APPOINTMENT WAS MADE AND THE CARE WAS REPAIRED. I SOON CALLED THE REPAIR SHOP BACK AND COMPLAINED OF THE AIRBAG LIGHT BEING ON INTERMITTENTLY, 4X4 SERVICE LIGHT AND PARKING AND BRAKE LIGHTS ALSO WORKING INTERMITTENTLY. I WAS TOLD THAT THESE ISSUES WERE NOT PARK OF THE RECALL THEY REPAIRED AND TO CALL THE DEALER I BOUGHT THE CAR FROM. I CALLED AUTOMATION AND WAS TOLD THAT MY COMPLAINTS WERE NOT IN THE RECALL AND OR UNDER A WARRANTY WITH THEM AND TO PAY FOR A SERVICE APPOINTMENT. I COULD NOT AFFORD THE SERVICES SO NO GO. I STILL HAVE THESE ISSUES OFF AND ON AND JUST GOT A SERVICE REPAIR RECALL NOTICE IN 9/2010. LIKE ALL THE OTHERS I'M STILL RISKING EVERYTHING EACH TIME I DRIVE THE ONLY CAR WE OWN AS A FAMILY AND AN WAITING FOR CHRYSLER TO MAKE THE PART AVAILABLE AND PRAY I DON'T HURT MYSELF MY FAMILY OR ANOTHER DRIVER, IF THE SYSTEM DECIDES TO COMPLETELY FAIL. COME ON GET YOUR [XXX] TOGETHER WE NEED PARTS AND A FIX ASAP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CHRYSLER HAS A RECALL OUT FOR FAULTY IGNITION SWITCHES. THE RECALL NOTICES WERE ISSUED IN SEPT 2014. IT IS NOW MID DEC AND THERE ARE NO PARTS AND NO REMEDY FOR THIS WHEN IN CONTACT WITH CHRYSLER DIRECTLY. ON THE RECALL IT STATES THAT THE ENGINE CAN STOP DUE TO ELECTRICAL FAILURE W/IN THE VEH WITH OUT NOTICE AS WELL AS THE POWER STEERING CAN BE LOST AND OR THE BRAKING ALL OF WHICH INCREASE YOUR CRASH POTENTIAL. THERE IS ALSO WARNING THAT THE AIR BAGS CAN DEPLOY W/O WARNING CAUSING BODILY HARM TO BOTH THE DRIVER AND PASSENGERS. THEY ARE AWARE THERE IS AN ISSUE AND STATE THEY STILL HAVE DONE NOTHING TO RESOLVE - INEXCUSABLE!!! *TR
CHRYSLER HAS A RECALL OUT FOR FAULTY IGNITION SWITCHES. THE RECALL NOTICES WERE ISSUED IN SEPT 2014. IT IS NOW MID DEC AND THERE ARE NO PARTS AND NO REMEDY FOR THIS WHEN IN CONTACT WITH CHRYSLER DIRECTLY. ON THE RECALL IT STATES THAT THE ENGINE CAN STOP DUE TO ELECTRICAL FAILURE W/IN THE VEH WITH OUT NOTICE AS WELL AS THE POWER STEERING CAN BE LOST AND OR THE BRAKING ALL OF WHICH INCREASE YOUR CRASH POTENTIAL. THERE IS ALSO WARNING THAT THE AIR BAGS CAN DEPLOY W/O WARNING CAUSING BODILY HARM TO BOTH THE DRIVER AND PASSENGERS. THEY ARE AWARE THERE IS AN ISSUE AND STATE THEY STILL HAVE DONE NOTHING TO RESOLVE - INEXCUSABLE!!! *TR
THE WARNING LIGHT CAME ON INDICATING THAT THE AIRBAG SAFETY RESTRAINT SYSTEM WAS OFFLINE. JEEP DEALER WAS ABLE TO FIX THE PROBLEM. *TR
THE WARNING LIGHT CAME ON INDICATING THAT THE AIRBAG SAFETY RESTRAINT SYSTEM WAS OFFLINE. JEEP DEALER WAS ABLE TO FIX THE PROBLEM. *TR
TL*THE CONTACT OWNED A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE SPEED RATE WAS UNKNOWN. THE DRIVER CRASHED INTO A TREE. THE FRONT PASSENGER SIDE AND REAR PASSENGER SEAT SUSTAINED AN EXTENSIVE AMOUNT OF DAMAGE. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT INVOLVED. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL, WHERE HE DIED. THE REAR VEHICLE OCCUPANT SUSTAINED INJURY TO THE ANKLE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE WAS APPROXIMATELY 27,000. ..UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
TL*THE CONTACT OWNED A 2008 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE SPEED RATE WAS UNKNOWN. THE DRIVER CRASHED INTO A TREE. THE FRONT PASSENGER SIDE AND REAR PASSENGER SEAT SUSTAINED AN EXTENSIVE AMOUNT OF DAMAGE. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT INVOLVED. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL, WHERE HE DIED. THE REAR VEHICLE OCCUPANT SUSTAINED INJURY TO THE ANKLE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE WAS APPROXIMATELY 27,000. ..UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
I WAS INVOLDVED IN A 2MV/PD ACCIDENT WHERE I "T-BONED" A VEHICLE THAT RAN A STOP SIGN. I AFTER I TRUCK THE VEHICLE I FORCED BOTH VEHICLES THROUGH A DEEP DITCH AND INTO A FIELD. I DONT RECALL ANY OF THE ACCIDENT BUT AT SOME POINT AFTER THE INITIAL COLLISION MY 2008 JEEP COMMANDER ROLLED AT LEAST ONCE LANDING ON ITS WHEELS. MY VEHICLE ROOF MADE CONTACT WITH THE GROUND JUST ABOVE THE DRIVER'S SEAT AND ALSO WHERE THE WINDSHIELD AND ROOF MEET ON THE DRIVER'S SIDE. AFTER BEING RELEASED FROM THE HOSPITAL WITH A SEVER CONCUSSION AND BRAIN SWELLING, AND A LACERATED LEFT TEMPORAL ARTERY DUE TO BY HEAD HITTING THE SIDE BEAM ON THE DRIVER'S SIDE, I OBSERVED MY VEHICLE. IT CONCERNS ME BECAUSE UPON OBSERVING THE VEHICLE I FOUND THAT NONE OF THE SIDE CURTAIN AIRBAGS DEPLOYED. I CANT SAY FOR SURE IF THESE AIRBAGS WOULD HAVE DEPLOYED IF IT WOULD HAVE MADE A DIFFERENCE IN MY INJURIES BUT THE THOUGHT STILL STICKS IN MY MIND. I WOULD HATE FOR THIS TO BE A REOCCURING THEME FOR THESE VEHICLES AND POSSIBLY COST SOMEONE THEIR LIFE. *TR
I WAS INVOLDVED IN A 2MV/PD ACCIDENT WHERE I "T-BONED" A VEHICLE THAT RAN A STOP SIGN. I AFTER I TRUCK THE VEHICLE I FORCED BOTH VEHICLES THROUGH A DEEP DITCH AND INTO A FIELD. I DONT RECALL ANY OF THE ACCIDENT BUT AT SOME POINT AFTER THE INITIAL COLLISION MY 2008 JEEP COMMANDER ROLLED AT LEAST ONCE LANDING ON ITS WHEELS. MY VEHICLE ROOF MADE CONTACT WITH THE GROUND JUST ABOVE THE DRIVER'S SEAT AND ALSO WHERE THE WINDSHIELD AND ROOF MEET ON THE DRIVER'S SIDE. AFTER BEING RELEASED FROM THE HOSPITAL WITH A SEVER CONCUSSION AND BRAIN SWELLING, AND A LACERATED LEFT TEMPORAL ARTERY DUE TO BY HEAD HITTING THE SIDE BEAM ON THE DRIVER'S SIDE, I OBSERVED MY VEHICLE. IT CONCERNS ME BECAUSE UPON OBSERVING THE VEHICLE I FOUND THAT NONE OF THE SIDE CURTAIN AIRBAGS DEPLOYED. I CANT SAY FOR SURE IF THESE AIRBAGS WOULD HAVE DEPLOYED IF IT WOULD HAVE MADE A DIFFERENCE IN MY INJURIES BUT THE THOUGHT STILL STICKS IN MY MIND. I WOULD HATE FOR THIS TO BE A REOCCURING THEME FOR THESE VEHICLES AND POSSIBLY COST SOMEONE THEIR LIFE. *TR
SEVERE COLLISION WITH THE FRONT END OF MY VEHICLE. I WAS DRIVING AT APPROX 50 MPH WHEN THE CAR AHEAD SUDDENLY STOPPED. I APPLIED MY BRAKES AND SKIDDED INTO THE OTHER VEHICLE'S REAR END. FROM THE SKID MARKS STARTING AT THE POINT OF CONTACT MY VEHICLE TOOK APPROX ANOTHER 35 FEET TO STOP. I BELIEVE MY VEHICLE'S SPEED WAS 30 MPH. IT WAS A SOLID HIT AS MY VEHICLE NOSE DIVED AND HIT BUMPER TO BUMPER. THE REAR OF THE OTHER VEHICLE'S BUMPER WAS FORCED DOWN TO THE GROUND AND GOUGED THE PAVEMENT. MY VEHICLE THEN CONTINUED TO CRUSH IN THE ENTIRE REAR OF THE CAR AND MY HOOD STRUCK THE REAR WINDOW. THE OTHER CAR THEN TRAVELED ABOUT 50 FEET FURTHER RESTING UPON A TELEPHONE POLE. I BELIEVE THAT THE IMPACT WAS SEVERE AND OF SUFFICIENT SPEED THAT THE AIR BAGS AND OR THE SEAT BELT RETRACTORS SHOULD HAVE ENGAGED. I WAS SEAT BELTED IN AT THE TIME OF THE IMPACT BUT STILL RECEIVED A MINOR CONCUSSION AND WHIPLASH. MY VEHICLE'S DAMAGE WAS QUITE SEVERE AND IS ESTIMATED IN EXCESS OF $14,000.00. BOTH FRAME RAILS ARE BENT AND AT THE VERY LEAST THE LEFT ONE WILL NEED REPLACEMENT. THE VEHICLE A, 2008 JEEP COMMANDER WAS PURCHASED NEW BY MYSELF IN MAY 2008. ALL WARNING LIGHTS WERE OFF AND ALL SYSTEMS NOTE NO PROBLEMS. BY THIS I MEAN THAT THE AIR BAG LAMP AND SEAT BELT LAMP STILL OPERATE EVEN AFTER THE CRASH. THE VEHICLE WAS TOWED TO THE BODY SHOP AND AWAIT YOUR ADVISE AS HOW TO PROCEED. THE VEHICLE HAS BEEN APPRAISED BY MY INSURANCE COMPANY, AND EVEN THEIR ADJUSTER ALONG WITH THE POLICE, EMERGENCY PEOPLE HAVE ALL QUESTIONED AS TO WHY MY SAFETY AIR BAGS DID NOT DEPLOY. THE VEHICLE HAS NOT BEEN DISASSEMBLED NOR HAS ANYONE MESSED WITH THE VEHICLE BEFORE OR AFTER THE CRASH. *TR
SEVERE COLLISION WITH THE FRONT END OF MY VEHICLE. I WAS DRIVING AT APPROX 50 MPH WHEN THE CAR AHEAD SUDDENLY STOPPED. I APPLIED MY BRAKES AND SKIDDED INTO THE OTHER VEHICLE'S REAR END. FROM THE SKID MARKS STARTING AT THE POINT OF CONTACT MY VEHICLE TOOK APPROX ANOTHER 35 FEET TO STOP. I BELIEVE MY VEHICLE'S SPEED WAS 30 MPH. IT WAS A SOLID HIT AS MY VEHICLE NOSE DIVED AND HIT BUMPER TO BUMPER. THE REAR OF THE OTHER VEHICLE'S BUMPER WAS FORCED DOWN TO THE GROUND AND GOUGED THE PAVEMENT. MY VEHICLE THEN CONTINUED TO CRUSH IN THE ENTIRE REAR OF THE CAR AND MY HOOD STRUCK THE REAR WINDOW. THE OTHER CAR THEN TRAVELED ABOUT 50 FEET FURTHER RESTING UPON A TELEPHONE POLE. I BELIEVE THAT THE IMPACT WAS SEVERE AND OF SUFFICIENT SPEED THAT THE AIR BAGS AND OR THE SEAT BELT RETRACTORS SHOULD HAVE ENGAGED. I WAS SEAT BELTED IN AT THE TIME OF THE IMPACT BUT STILL RECEIVED A MINOR CONCUSSION AND WHIPLASH. MY VEHICLE'S DAMAGE WAS QUITE SEVERE AND IS ESTIMATED IN EXCESS OF $14,000.00. BOTH FRAME RAILS ARE BENT AND AT THE VERY LEAST THE LEFT ONE WILL NEED REPLACEMENT. THE VEHICLE A, 2008 JEEP COMMANDER WAS PURCHASED NEW BY MYSELF IN MAY 2008. ALL WARNING LIGHTS WERE OFF AND ALL SYSTEMS NOTE NO PROBLEMS. BY THIS I MEAN THAT THE AIR BAG LAMP AND SEAT BELT LAMP STILL OPERATE EVEN AFTER THE CRASH. THE VEHICLE WAS TOWED TO THE BODY SHOP AND AWAIT YOUR ADVISE AS HOW TO PROCEED. THE VEHICLE HAS BEEN APPRAISED BY MY INSURANCE COMPANY, AND EVEN THEIR ADJUSTER ALONG WITH THE POLICE, EMERGENCY PEOPLE HAVE ALL QUESTIONED AS TO WHY MY SAFETY AIR BAGS DID NOT DEPLOY. THE VEHICLE HAS NOT BEEN DISASSEMBLED NOR HAS ANYONE MESSED WITH THE VEHICLE BEFORE OR AFTER THE CRASH. *TR