2007 JEEP COMMANDER Steering Problems

33 complaints about Steering

33
Complaints
4
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (33)

Aug 15, 2019

HAVING LOSS OF GAS FUEL AND OIL CONSTANTLY LOSE EVERY WEEK AS I DRIVING ON THE HIGHWAY..

Mileage: 243,005

Mar 12, 2018

IT KEEPS SHUTTING OFF AND ALMOST CAUSED ME AN ACCIDENT WITH MY CHILD IN THE CAR SEVERAL TIMES. AND AT TIMES SEEM TO STEAR ALL OVER THE ROAD WHEN ON A HIGHWAY.

Oct 25, 2017

VEHICLE COMPLETELY SHUT DOWN ON FREEWAY DUE TO RECALL CAUSING ANXIETY, FEAR OF LIFE AND POTENTIAL ACCIDENT ON MAJOR HIGHWAY. THE IGNITION SWITCH ON YOUR VEHICLE MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING. THIS MAY RESULT IN A LOSS OF ENGINE POWER, POWER STEERING ASSIST, POWER BRAKE ASSIST OR DISABLE THE AIRBAG FUNCTION. DISABLING ONE OR MORE OF THE VEHICLE'S SAFETY FEATURES COULD INCREASE THE RISK OF VEHICLE OCCUPANT INJURY DURING A CRASH AND/OR CAUSE A CRASH WITHOUT WARNING

Mileage: 110,000

Dec 6, 2016

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE OPERATED AS INTENDED. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE WITH THE STEERING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 01/25/2017*CT

Mileage: 98,000

Mar 21, 2016

IT IS THE SECOND TIME THIS HAPPENS TO US WHEN ON A HIGHWAY. THE FIRST TIME MY HUSBAND WAS DRIVING AND WE HAVE OUR CHILD WITH US. WE THOUGHT IT WAS A PART OF THE LATEST RECALL WE RECEIVED IN THE MAIL REGARDING THE KEY IGNITION. THIS TIME I WAS DRIVING ON A HIGHWAY, GOING ABOUT 60-65 MPH WHEN THE ENGINE LIGHT CAME ON, I STARTING LOSING POWER, TACHOMETER STARTING GOING DOWN AND THE ACCELERATOR PEDAL WAS COMPLETELY UNRESPONSIVE AND SIGNIFICANTLY HARD TO PUSH DOWN ON IT, THE SPEED CONTINUED TO GO DOWN AS I WAS TRYING TO GET TO THE SHOULDER AS FAST AS I COULD BUT WITH AN UNRESPONSIVE ENGINE IT WAS VERY DIFFICULT. IT WAS ALSO DIFFICULT TO MOVE THE STEERING WHEEL AS THIS GOT HARDEN. I MANAGED TO PULL OVER ON THE SHOULDER AND HAD TO TURN THE ENGINE OFF. AFTER WAITING 10-15 MINUTES, I TURNED THE ENGINE BACK ON AND WAS ABLE TO GET TO MY DESTINATION WHICH WAS NOT FAR FROM WHERE I HAD TO PULL OVER. THE ENGINE LIGHT IS STILL ON AND I'M AFRAID THIS WOULD HAPPEN AGAIN NEXT TIME I DRIVE MY VEHICLE WHICH IS EVERY DAY. THIS WAS NOT A PLEASANT EXPERIENCE AT ALL AND IT IS VERY FRIGHTENING WHEN YOU ARE ON A HIGHWAY AND ALL OF THE SUDDEN HAVE NO CONTROL OF YOUR VEHICLE, IT IS DEFINITELY NOT SAFE AT ALL. THIS JEEP HAS GONE THROUGH ALL THE RECALLS THAT I HAVE GOTTEN IN THE MAIL.

Mileage: 115,000

Dec 1, 2015 Crash

TL* THE CONTACT OWNED A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BRAKES FAILED TO RESPOND AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,993.

Mileage: 117,993

Nov 12, 2015 Crash

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 30 MPH AND PROCEEDING TO MAKE A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE FELT AS IF IT WOULD STALL. THE CONTACT CRASHED THE VEHICLE INTO A GATE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

Mileage: 155,000

Aug 21, 2015

I AM WRITING TO EXPRESS MY CONCERN REGARDING AN ENGINE PROBLEM WITH MY 2007 JEEP COMMANDER, THAT CAUSES THE ENGINE TO STALL, AND ALL POWER TO SHUT DOWN AND THE ENGINE TO COMPLETELY SHUT OFF. WHILE AT FIRST THIS PROBLEM WAS SIMPLY AN INCONVENIENCE, I SOON LEARNED HOW DANGEROUS THIS PROBLEM ACTUALLY IS. I WAS ON A HIGHWAY AND I WENT TO PASS ANOTHER CAR, MID-PASS MY ENGINE STALLED AND I LOST ALL POWER WITH ANOTHER CAR COMING AT ME HEAD-ON. THANKFULLY THE OTHER CAR WAS ABLE TO STOP AND WE AVOIDED A HEAD-ON COLLISION AT HIGHWAY SPEED, BUT THE OUTCOME COULD HAVE BEEN VERY DIFFERENT. THE STALLING HAS BEEN AN ONGOING ISSUE WITH MY JEEP NOW FOR AT LEAST TWO YEARS, WITH NO RESOLUTION TO THE PROBLEM IN SIGHT. I HAVE FOLLOWED ALL SUGGESTIONS LIKE NOT HAVING A KEY CHAIN AND ONLY USING HE KEY IN MY IGNITION WITH NO CHANGE IN THE FREQUENCY OF THE STALLING. IT SEEMS A BIT RIDICULOUS THAT THERE HAS BEEN NO SOLUTION TO THIS VERY DANGEROUS PROBLEM. A CASE WAS OPENED BY CHRYSLER IN JANUARY REGARDING MY 2007 JEEP COMMANDER STALLING WITHOUT WARNING. THE STALLING CONTINUES TO BE A VERY DANGEROUS AND UNPREDICTABLE PROBLEM FOR ME. IN MY LAST COMMUNICATION I WAS ASSURED THAT MY JEEP WOULD BE FIXED WHEN THE PART BECAME AVAILABLE, I HAVE HEARD NOTHING SINCE JANUARY. NOT ONLY AM I CONCERNED ABOUT THE SAFETY OF MYSELF AND OTHERS WHEN I DRIVE MY CAR, I AM ALSO CONCERNED ABOUT THE ADDITIONAL STRESS THIS FLAW IN MANUFACTURING IS PUTTING ON THE ENGINE OF MY CAR. ITS EXTREMELY FORTUNATE THAT NO ONE HAS BEEN SERIOUSLY INJURED DUE TO THE STALLING PROBLEM TO DATE, BUT I FEAR IT IS JUST A MATTER OF TIME UNTIL SOMEONES CAR STALLS AT THE WRONG MOMENT AND THEY ARE UNABLE TO AVOID TRAGEDY. IM HOPING SOMEONE CAN HELP WE GET RESOLUTION TO THIS DANGEROUS ISSUE AS CHRYSLER HAS DONE NOTHING SO FAR.

Mileage: 82,000

Aug 5, 2015

IN THE SUMMER OF 2014, I WAS REVERSING AND MY 2007 JEEP COMMANDER TURNED OFF TWICE. IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN. MY JEEP TURNS OFF WHILE DRIVING UP TO 30 MILES AN HOUR, AND WHILE STOPPED AT A LIGHT, AND/OR A STOP SIGN. THE CHECK ENGINE LIGHT SOMETIMES TURNS ON, BUT NOT ALWAYS WHEN JEEP TURNS OFF. SOMETIMES IT MAKES A 'HUFFING PUFFING' NOISE LIKE IT'S STRUGGLING TO STAY ON (BEFORE IT ACTUALLY TURNS OFF). IT ALWAYS TURNS ON RIGHT AFTER, BUT I HAVE NOTICED IT MAKES A LOUD SQUEAKY SOUND WHEN IT TURNS ON AFTER I CRANK IT. THAT SQUEAKY SOUND, SOUNDS LIKE THE SOUND IT MAKES WHEN SOMEONE TRIES TO CRANK ON THE VEHICLE AFTER VEHICLE IS ALREADY BEEN ON. THE CHRYSLER RECALL CENTER MAILED ME A RECALL P41 NOTICE LAST SUMMER/FALL IN 2014. I TOOK IT TO THE CHRYSLER JEEP DEALERSHIP IN MCALLEN, TEXAS FOR RECALL P41 SERVICE AT THAT TIME. I'VE TAKEN MY JEEP TO SEVERAL MECHANICS SINCE THEN, BUT NO ONE SEEMS TO FIND THE PROBLEM. THE SERVICEMEN AT DEALERSHIP SAID TO KEEP CHECKING IN WITH THEM TO SEE IF THEY HAVE THE PART. THEY SAID PROBLEM IS NOT RELATED TO RECALL P41...AND KEEP ADVISING ME OF OTHER POSSIBLE PROBLEMS. I'VE FIXED ALL OF THE POSSIBLE PROBLEMS SUGGESTED, AND YET THE 'TURNING OFF' STILL CONTINUES! THE SERVICE MANAGER AT DEALERSHIP, AND THE CHRYSLER RECALL CENTER PEOPLE KEEP TELLING ME THAT CHRYSLER HAS NOT MADE PART AVAILABLE, AND FOR ME TO REMOVE ANY EXTRA KEYS FROM THE KEY RING, AND TO CONTINUE DRIVING ME JEEP UNTIL THE PART IS AVAILABLE. CHRYSLER WILL THEN MAIL ME NOTICE OF RECALL PART AVAILABILITY. I'VE BEEN DEALING WITH THIS PROBLEM FOR OVER A YEAR! IT IS VERY SCARY, ESPECIALLY WHEN IT HAPPENS UNEXPECTEDLY IN AN UNRELIABLE VEHICLE!! I DON'T FEEL SAFE.

Aug 3, 2015 Crash

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE TRAVELING APPROXIMATELY 25 MPH, ANOTHER VEHICLE SWERVED IN FRONT OF THE CONTACT'S VEHICLES AT A HIGHER RATE OF SPEED WITHOUT WARNING. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE FROM THE FRONT. THE AIR BAGS DID NOT DEPLOY, THE POWER STEERING FAILED, AND THE VEHICLE STALLED. SEVERAL ATTEMPTS HAD TO BE MADE IN ORDER TO RESTART THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND LOWER BACK PAINS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, DUE TO THE PARTS NOT BEING AVAILABLE, THE CONTACT WAS UNABLE TO RECEIVE THE REPAIR FOR MONTHS. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 09/18/15*LJ *CN

Mileage: 46,000

Jun 1, 2015

SINCE I PURCHASED MY JEEP COMMANDER I HAVE EXPERIENCE TOTAL ELECTRICAL FAILURE WHILE DRIVING ON MANY OCCASIONS. THIS HAPPENS APPROXIMATELY EVERY 6 MONTHS. WHILE DRIVING IN SPEEDS VARYING FROM 20 - 70 MILES AN HOUR MY CAR WILL LOSE POWER. PRIOR TO LOSING POWER ALL DASH LIGHTS, TACHOMETERS, HAZARDS, WARNING LIGHTS AND PERFORMANCE INDICATORS WILL FLASH REPEATEDLY, VERY QUICKLY. WITHIN MOMENTS OF THE FLASHING LIGHTS MY GAS WILL SHUT OFF, MY BRAKE SYSTEM COMPLETELY FAILS AND MY STEERING WILL COMPLETELY LOCK UP. I HAVE ABSOLUTELY NO WAY OF CONTROLLING MY VEHICLE IN ANY MANNER. SEVERAL TIMES MY VEHICLE HAS STOPPED IN MAJOR TRAFFIC. NUMEROUS TIMES OTHER VEHICLES HAVE HAD TO MAKE DRASTIC MANEUVERS TO AVOID CRASHING INTO MY CAR. I HAVE ALMOST BEEN REAR ENDED AND WAS NEARLY T-BONED WHEN MY CAR DIED AS I ATTEMPTED TO MAKE A LEFT HAND TURN. IN THE EVENT THAT I AM HIT, MY AIRBAGS HAVE NO POWER AND WILL NOT DEPLOY. MY WINDOWS AND LOCKS HAVE NO POWER. MY CHILDREN AND I COULD BE TRAPPED IN MY CAR. I HAVE TAKEN MY CAR TO THE JEEP DEALERSHIP THAT I PURCHASED IT AT AND THEY REFUSE TO FIX IT AND WILL NOT PROVIDE A REPLACEMENT VEHICLE THAT IS NOT A DEATH TRAP. I HAVE CALLED THE CHRYSLER RECALL ASSISTANCE CENTER AND WAS TOLD NO PARTS ARE AVAILABLE AND HAVE NO INDICATION AS TO WHEN OR IF THERE EVER WILL BE. I CANNOT SELL MY CAR BECAUSE NO ONE WILL BUY IT KNOWING IT HAS SUCH MAJOR SAFETY ISSUES. THIS IS THE ONLY VEHICLE I OWN. I HAVE 3 CHILDREN THAT DRIVE IN THIS CAR EVERYDAY. ONE OF MY CHILDREN HAS CANCER AND I NEED A SAFE RELIABLE CAR TO TAKE HIM FOR CHEMOTHERAPY TREATMENTS. CHRYSLER IS NOT ACCEPTING ANY RESPONSIBILITY EVEN THOUGH I WAS MAILED A RECALL NOTICE. PLEASE HELP!!!!!

Mileage: 10,000

May 4, 2015

I WAS COMING TO A STOP AND MY CAR SHUT OFF ON ITS OWN WHILE IN "DRIVE". OVER THE PAST SEVERAL MONTHS THIS HAS HAPPENED ON SEVERAL OTHER OCCASIONS WHERE MY CAR JUST SHUTS OFF ON ITS OWN WHILE DRIVING, USUALLY WHILE DRIVING AT A LOW SPEED UNDER 15 MILE/HR. ON OTHER OCCASIONS I HAVE LOST CONTROL OVER MY POWER STEERING AND THE STEERING WHEELS LOCKS UP, AGAIN USUALLY AT A LOW SPEED. I KNOW THERE IS A RECALL ON MY VEHICLE BECAUSE WE RECEIVED A LETTER IN THE MAIL BUT WHEN WE CONTACTED OUR DEALER (ANSONIA FITSPATRICK JEEP) WE WERE TOLD THE PART WAS NOT YET AVAILABLE AND THAT WE NEEDED TO WAIT UNTIL WE RECEIVED A OTHER NOTICE / LETTER WHEN THE PART COMES IN. THIS IS VERY CONCERNING AND UNSAFE!!!! *TR

Mileage: 109,000

Apr 14, 2015

THE IGNITION SWITCH POSITION MAKES UNINTENDED POSITION CHANGES WHILE DRIVING. THIS HAS HAPPENED ON SEVERAL OCCASIONS AND HAS RESULTED IN TWO NEAR-MISS ACCIDENTS. ADDITIONALLY, ON OCCASION, THE SWITCH WON'T ALLOW THE CAR TO START, AND ALL POWER IS DEAD DESPITE A NEW BATTERY. WE HAVE BEEN DEALING WITH THIS ISSUE FOR A LONG TIME. RECEIVED RECALL NOTICE IN SEPT 2014, BUT CHRYSLER CONTENDS THAT PART IS STILL NOT AVAILABLE, AND THAT THE CAR IS SAFE TO DRIVE. THIS CAR IS NOT SAFE TO DRIVE! I HAVE CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1-800-853-1403 MULTIPLE TIMES AND HAVE WAITED FOR AN HOUR ON A COUPLE OF OCCASIONS WITHOUT A PICK UP. THIS IS ALSO NOT ACCEPTABLE. PLEASE HELP! *TR

Mileage: 76,000

Apr 3, 2015

MY WIFE AND I WERE COMING OUT OF A PARKING LOT IN ROWLAND HEIGHTS TURNING RIGHT UNTO COLIMA BLVD. THE CAR, A JEEP COMMANDER 2007, SHUT OFF ALL OF A SUDDEN. THIS CAR HAS BEEN RECALLED(P41) BUT BECAUSE NO PARTS ARE AVAILABLE IT HAS NOT BEEN FIXED BY CHRYSLER. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED BUT IT WAS THE FIRST TIME WITH MY WIFE IN THE CAR. IT WAS A GOOD THING THERE WAS NO TRAFFIC AT THIS TIME (ABOUT 4:00PM) I CALLED THE DEALERSHIP WE DEAL WITH AND ALSO SENT A LETTER TO THE TRAFFIC SAFETY ADMINISTRATION IN WASHINGTON D. C. I WAS CONTACTED BY MR. JIM BURKE AND WE SET UP A TIME TO MEET MARCH 31 AT THE CHRYSLER DEALERSHIP IN VICTORVILLE. ACCORDING TO MR. BURKE HE IS NOT ASSOCIATED WITH CHRYSLER. MR. BURKE INSPECTED THE CAR ON THE 31ST OF MARCH. IT ALSO HAPPENED ON THE MORNING OF MARCH 31ST ABOUT 100 YARDS FROM OUR HOUSE THE CAR SHUT OFF AGAIN. THIS IS ABOUT THE FIFTH OR SIXTH TIME THIS HAS HAPPENED . THE FIRST TIME THROUGH THE FOURTH TIME IT WAS ALWAYS LATE IN THE EVENING USUALLY ON A SATURDAY. I'M REALLY FRUSTRATED WITH THIS PROCESS. MY WIFE IS RIGHT WHY SEND OUT A RECALL NOTICE IF NO PART WILL BE AVAILABLE? I WOULD LIKE TO GET MY CAR REPAIRED SO THAT WE ARE NOT INVOLVED IN AN ACCIDENT DUE TO THIS RECALL BY CHRYSLER.

Mileage: 70,202

Jan 27, 2015

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND POWER STEERING MALFUNCTIONED. THE VEHICLE RESTARTED BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER AND IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT SHE HAD RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

Jan 5, 2015

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ABILITY TO STEER SEIZED AND THE ENTIRE DASHBOARD DIMMED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES AND RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AFTER THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

Jan 5, 2015

IT HAS BEEN HAPPENING SINCE AT LEAST JULY 2014. VEHICLE WILL STALL WITHOUT WARNING. WILL ACCELERATE WITH OUT BEING ABLE TO STOP. SOMETIMES WE ARE EVEN UNABLE TO GET IT STARTED FOR A FEW MINUTES. EVEN AFTER TAKING EVERYTHING OFF THE KEY RING IT IS CONTINUING TO GET WORSE. *TR

Sep 18, 2014 Crash

DRIVING TO WORK AT THE NORMAL SPEED, MY VEHICLE JUST TURNED OFF IN THE MIDDLE OF TRAFFIC, WHICH RESULTED IN THE CAR BEHIND ME HITTING ME. I AM DEATHLY AFRAID TO DRIVE THIS CAR. WHEN I WENT TO CHRYSLER & CALLED SEVERAL TIMES, I WAS TOLD I WAS OUT OF LUCK & COULDN'T BE HELPED. I WAS EVEN HUNG UP ON. I'M NOT SURE WHAT TO DO BESIDES CONTACTING THE NEWS & HIRING AN ATTORNEY, WHICH ISN'T IN MY BUDGET. IS THERE ANYONE THAT CAN HELP ME? *TR

Mileage: 127,000

Sep 18, 2014

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 65 MPH, THE ENGINE STALLED, THE STEERING WHEEL BECAME DIFFICULT TO TURN, AND THERE WAS A DELAYED BRAKE RESPONSE. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V38000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

Aug 7, 2014

WHILE DRIVING MY 2007 JEEP COMMANDER LIMITED EDITION 4X4 AT VARIOUS SPEEDS CAR STALLS WITHOUT WARNING. ALL POWER FEATURES INCLUDING STEERING WHEEL LOCK AND CHECK ENGINE LIGHT COMES ON. FORCED TO MANEUVER TO SHOULDER IF POSSIBLE (DANGEROUS) PUT THE CAR IN PARK AND THEN RE-START. SAME PROBLEM HAS OCCURRED APPROXIMATELY 50 TIMES SINCE 2010. HAVE SOUGHT INFORMATION FROM DEALER AND INDEPENDENT MECHANICS AND ATTEMPTED TO REPAIR AT MY OWN EXPENSE TO NO AVAIL. MECHANICS HAVE BEEN UNABLE TO REPLICATE THE PROBLEM WHILE ON ROAD TESTS, WHICH IS EXPECTED SINCE THE STALLING IS UNPREDICTABLE. THE MOST RECENT OCCURRENCE WAS 8/5/14 - COMPLETE ENGINE STALL WHILE DRIVING (APPROXIMATELY 40MPG), STEERING WHEEL AND ALL OTHER POWER FEATURES LOCKED IN THE MIDDLE OF TRAFFIC. PUT THE CAR IN PARK THEN RE-STARTED. *TR

Mileage: 80,000

Jul 15, 2014

I WAS DRIVING DOWN THE HIGHWAY AND CHECK ENGINE LIGHT DINGS AND VEHICLE COMES TO A STOP, I WAS ABLE TO DRIFT OFF TO THE SIDE OF THE ROAD BUT STEERING WAS LOCKED UP. ENGINE COMPLETELY SHUT OFF. AFTER ABOUT 5 MINS I WAS ABLE TO RESTART ENGINE AND NOW THE CHECK ENGINE LIGHT BAS AND TRACTION CONTROL LIGHTS ARE ON. *TR

Mileage: 152,000

Aug 16, 2013

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS MOVED OFF THE ROADWAY WHERE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE FAILURE WAS NOT UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.

Nov 2, 2012

WAS DRIVING TO WORK GOING ABOUT 60 MPH AND MOTOR JUST SHUTS OFF. HAD TO PULL OFF TO THE SIDE OF THE ROAD AND TURN OFF THE KEY AND TRIED TO RESTART ENGINE. IT DIDN'T START ON THE FIRST TRY HAD TO TURN KEY OFF AND TRIED AGAIN IT STARTED. IT DID THE SAME THING WHEN I WAS GOING HOME THAT MORNING HAD TO DO THE SAME THING AS ABOVE TO GET IT STARTED AGAIN. THIS IS VERY DANGEROUS I DIDN'T HAVE POWER STEERING OR BRAKES LUCKILY I WASN'T ON THE FREEWAY. *TR

Mileage: 126,000

Oct 13, 2012

DRIVING DOWN THE HIGHWAY AT 65 MPH. THE VEHICLE STALLED AND I LOST ALL POWER. CONTINUED TO RUN AND STALLED 5 MINUTES LATER ALMOST CAUSING AN ACCIDENT. *TR

Mileage: 95,000

Oct 13, 2012

MY WIFE WAS DRIVING TO CHURCH WITH MY DAUGHTER AND THE VEHICLE STALLED WITHOUT WARNING FOR THE 7TH OR 8TH TIME SINCE WE BOUGHT THE VEHICLE. THERE WAS HEAVY TRAFFIC AT 6PM AND IT SCARED HER AND MY 9 YR OLD DAUGHTER TO TEARS. THIS VEHICLE IS A REAL DANGER TO MY FAMILY AND THE LIVES OF OTHERS. IT DOES NOT START AT THIS POINT. *TR

Mileage: 100,060

Oct 13, 2012

SLOWING DOWN AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. AGAIN COMING CLOSE TO CAUSING A MAJOR ACCIDENT BECAUSE OF SO MUCH TRAFFIC., THE VEHICLE WOULD NOT START AGAIN FOR ABOUT 30 MINUTES CAUSE GRID LOCK AND CHAOS. ALL I COULD HERE WAS A CLICKING SOUND WHEN TRYING TO START IT. THIS HAPPENED MULTIPLE TIMES AFTER THAT AND THE LAST TIME I ENDED UP HAVING TO STEER INTO A STEEP DITCH TO AVOID REAR ENDING AN 18 WHEELER. I HAD MY KIDS WITH ME AT THE TIME. I CONTACTED THE DEALER AND GOT NO HELP. *TR

Mileage: 97,778

Jul 23, 2012

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED FLUIDS FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DETERMINED THAT THE LEAK WAS COMING FROM THE RACK AND PINION. THE MECHANIC INFORMED THE CONTACT THAT THEY HAD TO REPLACE THE RACK AND PINION, THE POWER STEERING ASSIST AND THE POWER STEERING PUMP.THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

May 27, 2012

WHILE DRIVING DOWN THE ROAD THE JEEP SHUT OFF, COMPLETE LOSS OF POWER, BRAKES AND STEERING THEN AFTER A FEW SECONDS TURNED BACK ON. THIS HAD HAPPENED 4 TIMES WITHIN 10 MILE. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. I HAD TAKEN IT TO THE DEALERSHIP SO THEY COULD PLUG IT INTO THEIR COMPUTER. THE RESULTS WERE NEGATIVE AND COULD NOT FIND ANY PROBLEMS. SEARCHING ONLINE, THERE ARE SEVERAL OTHER JEEP OWNERS THAT ARE HAVING THE SAME PROBLEM. THERE NEEDS TO BE A RECALL ON THESE VEHICLES BEFORE SOMEONE GETS HURT OR KILLED. *TR

Mileage: 65,590

Mar 15, 2012

DRIVING AT 70 MPH ON TOLLWAY AND VEHICLE STALLED AND STEERING WHEEL COLUMN LOCKED UP. THIS HAPPENED TWO DAYS AGO AND IS OCCURRING MORE OFTEN. IT IS EXTREMELY DANGEROUS BECAUSE THE STEERING WHEEL COLUMN LOCKS AS YOU ARE DRIVING. IT HAS HAPPENED FOUR MORE TIMES. I NOW DO NOT WANT TO DRIVE THE VEHICLE BECAUSE I FEAR FOR THE SAFETY OF MYSELF AND MY DAUGHTER. *TR

Mileage: 74,000

Dec 14, 2011

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE AUTOMATIC SHUT DOWN RELAY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SHE DID NOT FEEL COMFORTABLE DRIVING THE VEHICLE AFTER THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Mileage: 59,000

Oct 15, 2011

CAR STALLS, DIES AND SUFFERS A LOSS OF CONTROL WHILE DECELERATING. THIS HAS OCCURRED 7 TIMES IN TOTAL NOW. COMPLETE LOSS OF ENGINE POWER, POWER BRAKES, AND STEERING. UNACCEPTABLE DANGER TO MY FAMILY AND OTHERS ON THE ROAD. *TR

Mileage: 80,007

Nov 10, 2008

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT NOTICED A FLAT METAL PLATE UNDERNEATH THE VEHICLE THAT WAS STRIKING AGAINST THE STOPPER, CAUSING A DEEP GASH. THE STOPPER IS A CURVED METAL PLATE THAT CONTROLS THE STEERING WHEEL FROM TURNING TOO FAR LEFT OR RIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO FAULTY DESIGN. THE TECHNICIAN RECOMMENDED THAT A DIAGNOSTIC BE PERFORMED. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE BACK TO THE AUTHORIZED DEALER FOR A DIAGNOSTIC. SHE WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 19,000.

Mileage: 19,000

Sep 21, 2007

TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 15 MPH, THE CONTACT LOST STEERING ABILITY AND THE INSTRUMENT PANEL DIMMED. THE VEHICLE WAS TURNED OFF AND RESTARTED TO REGAIN POWER AND STEERING ABILITY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 6,000.

Mileage: 6,000