2017 JEEP COMPASS Unknown Or Other Problems
63 complaints about Unknown Or Other
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Unknown Or Other Complaints (63)
While attempting to do a U-turn on two different occiasions once the U-turn has been completed the car would stop and turn off. There was not power. Would attempt to restart the car and it would not. Needed to get a jump-start for the car to start. One other time when attempting to do a U-turn the car would act as if would stop, in this case did not but took about 2 miles before it would accelerate properly
Auto Start Stop feature stop working and caused my car to stall. I had to set my car to stop, take my foot of the break. Re started my car, all while traffic was going, in danger of getting rear ended.
Uconnect radio screen has severe delamination. This caused ghost presses on the screen. The ghost presses continuously make random phone calls including calls to emergency services. This poses a severe safety hazard as the operator has to pick their phone up to communicate with emergency personnel so law enforcement does not send a responding officer thinking there’s an emergency. It also poses a safety hazard for responding emergency personnel trying to respond to the false emergency notification.
Car shakes when on hill hadly
While driving Jeep losses power and stops. At garage now and they can’t find reasonable explanation. Has less than 50k miles. Danger while driving since it just shuts off while no lights come on to indicate problems
Auto stop/start will malfunction and show a message saying to cut the car off and start it again. This poses a huge safety issue as it can cause an accident from not starting up and shutting off when it stops. Car also says “please park safely car will shut off soon”. My alternator has been checked and the aux battery and regular battery have been replaced as well so they are unable to figure out why I’m getting this message.
The engine malfunctioned on the freeway causing my brother to have to pull to the side as safely as possible. The engine was smoking and all of the electrical systems started to fail. It said it was overheating.
UNKNOWN the screen on my JEEP COMPASS has gone dark i can't see anything to let me know what functions are happening I have spoken to Jeep and they said i have to replace the unit at over $2000.i believe its a dangerous situation. Can someone please help me
2017 Jeep Compass has been having an issue with either the start-stop mechanism or the brakes. I was at a single lane red light. The engine went through the start-stop sequence, but when the light turned green and I released the brake, the car struggled to come to life at all and began to stall out. I had to wiggle the steering wheel and shift the gears to multiple places before returning it to drive and thankfully being able to keep moving. I turned the feature off in my car to prevent it from having any further issues while I just made it to work and back home. When I got to the next light and stepped on the brake, I heard a sound and when I looked down and noticed that the parking brake had engaged on its own. Fortunately I was near the dealership, but I was terrified that I was not going to make it there even. After keeping it over night and test driving it, they found nothing wrong with the vehicle at all. This is not the first time this has happened and we took the Jeep to the dealership only to be told that there was nothing they could find wrong with it. I have found several other complaints by other people saying the same exact thing. They are having this issue and when they take it to their service center, they are being told it is fine. This is not fine, and the fact that there has been absolutely nothing done about this simply because there hasn't been any evidence is ridiculous. This is truly unacceptable and I do not feel safe driving this vehicle. Period. There is something seriously wrong with it that no mechanics seem to be able to pinpoint whatever the issue is.
My sun roof exploded while I was driving on the highway. It was closed and my cover was on, which stopped the glass from coming inside and hitting me or my 1 yr old son
Unknown A frame cracked in half on passenger side
Known jeep problem- my screen is delaminating which is causing the radio stations to change, climate to turn on and off, phone calls to be made, etc. all whilst the vehicle is in motion, creating distractions.
Uconnect touch screen delaminating on my 2017 Jeep Compass Limited 4X4. Started right after my car was just out of warranty, so when I called no one would help me or fix the issue. This was about 2 years ago, I have been dealing with this issue since 2020, it is now 2023.. Since then the screen has gotten WAY worse, delaminating half the screen. It is very distracting while driving and a safety hazard as it will randomly change settings, change which screen I'm on (if on audio, it will change to climate control etc.), sometimes does not work while I am touching the screen, like if I am trying change my climate control settings. If I am driving and need to change my AC up or heat down and its not working, I am having to take my eyes off the road longer to try and get the screen to work, which is a huge safety hazard. Also, probably not be related to the delamination, but my phone will not connect through USB to my Jeep, therefore I cannot use Android Auto. This is also a safety concern as I have to hold my phone or set it down on my lap and look down constantly to use GPS. I live in NJ and GPS is a MUST when driving anywhere. I have tried many different phones, different cables, and resetting my system, with no luck. With so many things wrong with the Jeeps screens especially 2017 and 2018 models you would think they would put out a recall, specifically for the delamination! This is happening to SO many people with various Jeep models. I have been on the phone with Jeep multiple times, many times with representatives who are short with me, and do not care about the issue. It seems as if they get so many calls about the same issue, that once they hear that you are having problems with your screen delaminating they just dismiss you and want to get you off the phone. The issues I am dealing with, along with so many others is very distracting and a major safety concern when the screen is not working property while driving.
I have done some research and found others that say they got the radio relaced for free because it is a safety Hazzard. The radio chooses options on its own such as the climate options and you can't change it when it happens. I can't keep the SOS app on the radio because it randomly chooses it. I have to keep it turned off and there are some things you cannot use without the radio. It controls all of the driver assist options.
Issues staring the car, dealership makes me buy a new battery and that’s not the problem. Still after spending money on a new battery, it’s a problem. 13.4 v and it still has issues starting. Sometimes it starts and will NOT let me leave park. I am exhausted of these issues and constantly missing work because of this car the whole point in buying a 2017 car was for it to be reliable, and instead I’m having a problem even starting it!!!!
Touch screen on radio/dash is delaminating causing ghost touches. The delamination has caused issues with AC/heating since it glitches and presses what it wants.
The uconnect system screen malfunctions and the screen turns black at times. The system can also make random loud noises while driving. The screen will also keep the backup camera on while you are in drive and cause a major distraction if you look at it. The uconnect screen also has delamination and has bubblin on the screen which is a common problem across many Jeep-Dodge-Ram-Chrysler models between the years of 2017-2019 with the research I have found. In my car it causes ghost movements and screen locking ehich can be incredibly dangerous and distracting.
Delamination of Uconnect radio causing multiple electronic malfunctions on vehicle, causing a safety issue. Problem has been reproduced and was confirmed by dealership on November 5th 2021. Issue first started in February of 2020.
My vehicle continually stalls when driving or at stop lights. Sometimes it will start back up other times I have to have it towed.
Was towed into shop on 4/13/20 jeep would not start, the dealer said it was the battery. Took to shop on 3/9/21 the jeep was stalling out at red light and would not start back up, it took several times to start on a busy highway! Dealer said oil was low and did a consumption test! On 8/17/21 the jeep stalled at a busy light and would not start back up, I had to call 911 to get a officer behind me so I wouldn’t get hit, I had to tow the jeep back to the dealer . The dealer said the oil was low again . On 10/4/21 the jeep stalled out again at the light and would not start it took me over 5 minutes to get it stated! The only light that came up was the transmission need service now, the dealer look at the jeep and said it was both batteries gone bad! My concern is it keeps stalling out at lights in drive and will not start back up! Which puts myself at risk of being hit from behind! Another thing is when this happens there is no warning lights coming up to let me know what is wrong!
ELECTRICAL SYSTEM PROBLEM JEEP COMPLETELY STOPS WITH NO WARNING DUE TO INTERMITTENT ELECTRICAL FAILURE
Mileage: 35,000
WHEN STOPPED AT A STOP LIGHT WITH THE ENGINE IN GEAR (DRIVE) THERE WILL BE A VIBRATION COMING FROM THE ENGINE COMPARTMENT. IF YOU SHIFT INTO PARK OR NEUTRAL IT WILL STOP. IT ONLY VIBRATES AT AN IDLE WHILE IN GEAR ONCE YOU START MOVING IT STOPS.
Mileage: 30,000
MY VEHICLE WENT FROM NOT BEING ABLE TO CONTROL ACCELERATION OR ACCELERATE AND MAKING A STRANGE SOUND WHILE IN MOTION WHILE THE RPM WAS STEADY GOING UP, TO NOT ACCELERATING AT ALL WHILE IN MOTION, TO NOT SHIFTING GEARS, TO NOT DOING ANYTHING IN LESS THAN 24 HOURS. I WAS ON THE HIGHWAY WHEN I FIRST NOTICED ALL OF THE PROBLEMS. I HAD TO PULL ON SIDE OF THE ROAD MULTIPLE TIMES. IT WAS SCARY AND DANGEROUS BEING ON SIDE OF THE ROAD AS A WOMAN AT NIGHT WITH VERY LITTLE LIGHTING IN THE AREA. WHEN THE VEHICLE DIDN'T WANT TO DO ANYTHING AT ALL IT WAS PARKED.
Mileage: 119,521
MY JEEP COMPASS IS HAVING ISSUES STARTING. I HAVE HAD TO TAKE IT TO THE MECHANIC TWICE IN THE PAST 3 WEEKS BECAUSE IT KEEPS NOT STARTING! I'VE TRIED JUMPING THE BATTERY AND NOTHING. IF IT SITS JUST ONE DAY WITHOUT IT BEING STARTED, IT WILL GO COMPLETELY DEAD AND WON'T TAKE A JUMP. AS OF RIGHT NOW, MY MECHANIC DOESN'T EVEN KNOW WHAT'S WRONG.
Mileage: 37,500
WHILE PULLING OFF FROM A STOP, THE ELECTRONIC PARKING BRAKE TURNS ON BY ITSELF. THIS HAS OCCURRED MULTIPLE TIMES, TYPICALLY ON FLAT CITY STREET AT A RED LIGHT OR STOP SIGN. THE ONLY WAY TO GET THE CAR TO DRIVE IS TO RESTART THE ENGINE, BUT THIS SOMETIMES TAKES A FEW TIMES TO START.
START/STOP DOES NOT ENGAGE WHEN STOPPED
Mileage: 15,000
THE RADIO/NAVIGATION SYSTEM SEEMS TO HAVE A MIND OF IT'S OWN. FIRST, THE RADIO SCREEN HAS BEEN SLOWLY SEPARATING FROM THE RADIO, WHICH HASN'T AFFECTED THE USE OF THE TOUCH SCREEN USAGE. IT IS ABOUT HALF WAY SEPARATED. ALL OF A SUDDEN WE FIND THE UNIT CHANGING OUR RADIO STATIONS USING OUR PRESETS AND MANUALLY ENTERING IN DIGITS; IT SCROLLS THROUGH THE AIR CONDITIONING VENT OPTIONS AND STOPS ON ANY ONE OF THEM RANDOMLY; IT HAS SELECTED THE UCONNECT APP TRYING TO LOAD SOME APPLICATION THAT ISN'T LOADED; IT HAS SELECTED TO TURN ON THE HEATED STEERING WHEEL; IT HAS SELECTED TO TURN ON EITHER SEAT'S HEATER AND THEN OFF AGAIN, THEN BOTH, ETC.; IT HAS SELECTED THE NAVIGATION AND ROUTED TO DIFFERENT LOCATIONS AND STARTED THE NAVIGATION ALL ON IT'S OWN; ON ONE DRIVE, WHILE IN MOTION, THIS SUMMER WHEN 100 DEG OUTSIDE, IT HAS TURNED THE HEATER ALL THE WAY UP AND THEN LOCKED THE SCREEN SO WE COULDN'T CHANGE IT BACK. ON THIS ONE, IT NEARLY CAUSED AN ACCIDENT! MY HAS HAD A STROKE BEFORE AND CAN'T TAKE THE HEAT. WHEN IT WOULDN'T LET HER CHANGE IT BACK TO AIR CONDITIONING SHE NEARLY PASSED OUT TRYING TO GET OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD. IT WOULDN'T EVEN LET HER USE THE MANUAL KNOBS TO CONTROL THE AIR CONDITIONING. THEY WERE LOCKED. EVEN WHEN TURNING CAR OFF AND THEN BACK ON DIDN'T HELP INITIALLY. IT TOOK 3 TIMES UNTIL IT LET HER ADJUST IT. THESE HAPPENINGS ARE RANDOM; SOME HAPPENING MORE THAN OTHERS AND SOMETIMES NOT AT ALL. IT HAPPENS AT ANY POINT, IN MOTION OR SITTING STILL; CITY, HIGHWAY, TURNING, STRAIGHT; IT DOESN'T MATTER TO IT. THIS HAPPENS AT LEAST DAILY AND WILL START AND STOP AT RANDOM TIMES. MOST OF THE TIME IT DOESN'T STOP UNTIL YOU CUT THE CAR OFF. THIS IS A SAFETY ISSUE IN SO MANY WAYS. I HAVE VIDEOS THAT SHOWS THIS, BUT CAN'T UPLOAD A VIDEO.
2ND TIME I'VE GONE OUTSIDE OF MY HOME TO START MY CAR AND THE CAR DOES NOT START, THIS HAS HAPPENED TWICE... THEN I GOOGLE SEARCH IT AND SEE SO MANY COMPLAINTS OF PPLS CAR JUST NOT STARTING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. NOTHING WAS LEFT ON IS MY CAR, JUST LIKE SO MANY OTHER PPL WHO'VE HAD AND REPORTED THIS SAME ISSUE. THIS IS NOT RIGHT JEEP NEEDS TO BE HELD ACCOUNTABLE!
A PEBBLE SMALLER THAN A PEA WENT THROUGH THE GRILL AND PUT A WHOLE IN THE AC /DEFROST COMPRESSOR WHICH ALSO HOUSES THE TRANSMISSION COOLANT COSTING OVER $ 600 TO REPLACE. VERY CHEAP MATERIAL TO BE PUNCTURED BY A TINY PEBBLE AND VERY POOR DESIGN TO LEAVE SUCH A FRAGILE PART UNPROTECTED.
Mileage: 62,000
WE'VE EXPERIENCED RANDOM STALLING AND EXCESS OIL CONSUMPTION. WE'VE BROUGHT TO DEALER UNDER THE WARRANTY - THEY INITIALLY CONFIRMED EXCESS OIL CONSUMPTION BUT THEN PULLED BACK ON IT. THEY ARE 'UNABLE TO REPLICATE' THE RANDOM STALLING AND THEREFORE WON'T ADDRESS EVEN THOUGH IT'S A TREMENDOUS SAFETY RISK AS IT HAPPENS WHILE THE VEHICLE IS IN MOTION ON A PUBLIC ROADWAY. EMAILS AND SERVICE RECORDS CAN BE PROVIDED UPON REQUEST. MOST RECENT STALL DATE PROVIDED BELOW.
Mileage: 23,000
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Mileage: 49,000
WHILE DRIVING I GOT A CODE ON THE CAR DASH THAT READ SOMETHING LIKE 'UNABLE TO DRIVE' THEN AS TURNING THE BEND IN ROAD AT 20/25MPH THE CAR STARTED PULLING TO LEFT STEERING THE WHEEL BECAME TOO HARD AND I HEARD A SNAP NOISE TURNS OUT MY BALL JOINT SNAPPED ON THE JEEP! OVER 5000 IN DAMAGE AND IT WAS NOT DUE TO IMPACT! IT SNAPPED CLEAN OFF THEN ENDED UP CAUSING MY TO SWOP A PARKED CAR. THANKFULLY WASN'T ON HIGHWAY YOUR 2017 COMPASSES HAVE SEVERE ELECTRICAL ISSUES THE CAR DOESN'T GO RIGHT AWAY WHEN SHIFTED TO DESIRED GEAR AND ON TOP OF IT ALL YOUR BALL JOINTS ARE FAULTY! CLAIM RESPONSIBILITY AND RECALL THIS I'VE SEEN A LOT OF OPEN SOURCE REPORTING OF THE SAME ISSUE. PLEASE DO NOT WAIT UNTIL A MORTALITY OCCURS FOR YOU TO DO SOMETHING! ASSEMBLE THESE CARE CORRECTLY!!! I WILL NOT BE BUYING OR DRIVING ANOTHER JEEP AGAIN THE NEW MODEL COMPASSES AREN'T SAFE FOR ANYONE. ODDLY PRIOR TO THE ACCIDENT THE CAR HAS BEEN AT JIM SHORKEY DEALERSHIP EVERY 2 MONTHS OR SO FOR SOME REPAIR FROM SWAY BARS TO TIRE RODS AND EVERYTHING ELSE. LESS THAN 26,000 MILES ON IT. SCHEDULED AN APPT TO TAKE IT TO THE DEALER LAST THURSDAY THE APPOINTMENT WAS SCHEDULED FOR TUESDAY 3/17 BUT THE ACCIDENT ENDED UP OCCURRING 3/14... ONLY IF THE DEALER HAD LET ME BRING IT SOONER THIS WOULDN'T HAVE HAPPENED.
Mileage: 25,800
I PURCHASED A 2017 JEEP COMPASS IN DECEMBER 2019, FROM A MAJOR NATIONWIDE RENTAL AGENCY, WITH A 36 MONTH WARRANTY. I WAS DRIVING THE VEHICLE AT 530AM, IN DARKNESS, AT 65 MPH IN A STRAIGHT DIRECTION, IN THE MIDDLE LANE OF A MAJOR HIGHWAY, WHEN THE ENGINE ABRUPTLY SHUT OFF. I WAS ABLE TO MAKE TO TO THE SHOULDER OF THE ROAD, BUT WITH DIFFICULTY BECAUSE THE POWER STEERING HAD STOPPED WORKING AS WELL. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO A JEEP DEALERSHIP, WHERE THE WARRANTY WOULD NOT COVER THE FULL REPAIR.
Mileage: 37,000
THE START/STOP FEATURE CAUSES MY CAR TO STALL. THE EMERGENCY BRAKE WOULD AUTOMATICALLY GET ENABLED AND I BASICALLY CAN'T GET MY CAR TO MOVE UNTIL I PUT MY CAR IN PARK, DISABLE TO THE EMERGENCY BRAKE AND TURN MY CAR ON AND OFF. THIS FEATURE IS SUCH AN INCONVENIENCE DUE TO THE CHANCE OF STALLING AT EVERY STOP LIGHT/INTERSECTION. THIS INCREASES THE CHANCES OF GETTING REAR ENDED. IN ADDITION, TODAY MY FRONT COLLISION WARNING + BRAKES GOT ACTIVATED WHILE I WAS IN MOTION WITHOUT ANYTHING IN FRONT OF ME. AGAIN, ANOTHER POSSIBILITY OF GETTING REAR ENDED.
Mileage: 27,000
WHEN PUTTING THE CAR IN REVERSE IT WOULD GO STRAIGHT UNTILL IT KICKED BACK IN GEAR. ON HIGHWAY GEAR SWITCHED ON ITS OWN SLOWED DOWN AND KICKED BACK IN. I COULD OF GOT IN S MAJOR ACCIDENT. I JUST BROUGHT THE CAR ON 01/17/2020
Mileage: 12,000
I HAD A SAFETY ISSUE WITH MY 2017 JEEP COMPASS THAT I AM CURRENTLY LEASING. THE CAR WOULD STOP AND SHUT DOWN ON ITS OWN WITHOUT WARNING OR ANY LIGHTS TURNING ON. IT HAD TO DO WITH THE PARKING BRAKE AS WELL. WHEN I BROUGHT IT TO THE NORTH HAVEN, CT DEALERSHIP TO GET FIXED, THEY SAID THEY WERE UNABLE TO FIX IT AND HAD TO CONTACT CHRYSLER. CHRYSLER TOLD THEM WHAT TO DO. THE DEALERSHIP DID AS TOLD AND IT RESOLVED THE ISSUE--SOMETHING ABOUT THE BATTERY. WHEN I WAS INFORMED ABOUT WHAT HAPPENED, I ASKED WHY THERE WAS NO WARNING OR CHECK ENGINE LIGHT GOING OFF ALERTING ME THAT SOMETHING WAS NOT RIGHT. THE PERSON AT THE DEALERSHIP SAID 'WELL ONCE YOU NOTICE THINGS AREN'T WORKING WELL, THEN IT'S PROBABLY A BATTERY ISSUE. BRING IT BACK IN.' HOW IS THIS ACCEPTABLE? THERE IS NO WARNING THAT MY CAR IS GOING TO JUST STOP AS I AM DRIVING. I JUST HAVE TO WAIT UNTIL OTHER THINGS GO WRONG TO DETERMINE IF IT IS MAYBE A BATTERY ISSUE? THAT IS UNHEARD OF. THE DEALERSHIP HAD MY CAR FOR ALMOST A WEEK, DID NOT GIVE ME A LOANER, BUT SAID I COULD RENT A CAR AT A LOW COST. RENT A CAR? I AM NOT GOING TO PAY MONEY FOR A CAR WHEN MINE IS STILL UNDER WARRANTY. AND WHEN ASKED IF THERE WAS A RECALL REGARDING THIS ISSUE, THE PERSON AT THE DEALERSHIP SAID 'NO, THEY ONLY DO RECALLS WHEN IT IS A SAFETY ISSUE.' SO WHEN MY JEEP AUTOMATICALLY SHUT DOWN ON A ROAD WITH A SPEED LIMIT OF 55, THAT'S NOT A SAFETY ISSUE? I AM COMPLETELY UNSATISFIED WITH MY EXPERIENCE RESOLVING THIS ISSUE, AND TO BE HONEST, I CANNOT SAY THAT IT IS RESOLVED BECAUSE THERE WILL BE NO WARNING AS TO WHETHER OR NOT IT IS GOING TO HAPPEN AGAIN. THE PRODUCT IS NOT SAFE APPARENTLY BECAUSE THERE IS NO INDICATION AS TO WHEN THE BATTERY NEEDED TO BE SERVICED. WHEN I WENT TO THE DEALERSHIP AND REQUESTED SAFER CAR, THE MANAGER SAID THEY COULD NOT DO ANYTHING, ACCEPTING THE FACT THAT I DRIVE AN UNSAFE CAR.
Mileage: 27,600
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Mileage: 28,423
I BOUGHT MY CAR IN 2018 BRAND NEW WITH LESS THAN 10 MILES. IN THE FIRST FEW MONTHS, IT REQUIRED A BRAND NEW RADIO SYSTEM AND REAR CAMERA REPLACEMENT. IN SOME MONTHS FOLLOWING THAT, I HAVE HAD MY CAR STOP ON ME WHILE DRIVING, APPROXIMATELY 4-5 TIMES WITH ONLY EXCUSES AS TO WHY THE CAR WOULD UNSAFELY DO THIS. FIRST TIME WAS AN UPDATE THAT NEEDED TO BE DONE. SECOND TIME WAS THE KEYFOB BATTERY BUT ACCUSED IT OF BEING LACK OF OIL CHANGES (I DON'T NEED TO GO TO THE DEALERSHIP FOR OIL CHANGES). NEXT, WAS NO EXPLANATION AT ALL. LAST WAS YESTERDAY WHEN IT DIED TWICE IN ONE DAY IN THE MIDDLE OF THE ROAD. THEY CALLED TO LET ME KNOW THAT IT PROBABLY IS BECAUSE MY OIL IS 3/4 WAY DEPLETED EVEN THOUGH I HAD AN OIL CHANGE DONE LESS THAN 3K MILES AGO. THEIR SUGGESTION IS THAT I RETURN EVERY 500 MILES SO THEY CAN TOP ME OFF IF THE OIL SEEMS TO BE AN ISSUE. THESE ARE THANKFULLY IN LESS BUSY STREETS MOSTLY DRIVING STRAIGHT BUT ONCE WHILE TURNING. ONCE INCLUDED AN ERROR CODE THAT I WAS TOLD WAS AN ELECTRICAL SYSTEM ERROR BUT IT DIDNT REGISTER. I HAVE PICTURES AND VIDEOS ON MY PHONE FROM THE INCIDENTS. I HAVE ALSO WRITTEN TO THE CEO OF JEEP, ATTORNEY GENERAL AND WILL BE CONTACTING AN ATTORNEY FROM AN ARTICLE I FOUND ON THIS ISSUE FROM APRIL OF 2019. MY PHOTOS AND VIDEOS WILL NOT SEND AND UPLOAD.
Mileage: 28,000
WHILE AT A RED LIGHT, THE COMPASS WENT INTO AUTO STOP. WHEN MY FOOT RELEASED THE BRAKE, THE CAR SHUTTERED, A LIGHT APPEARED AND IT APPEARED TO STALL. I COULD NOT ACCELERATE AND HAD TO BRAKE, PARK THE VEHICLE, TURN IT OFF AND BACK ON (IN THE MIDDLE OF A BUSY INTERSECTION). THE NEXT MORNING, WHILE DRIVING ON THE EXPRESSWAYN THE VEHICLE DID NOT APPEAR AFFECTED, BUT A DIFFERENT LIGHT CAME ON INDICATING COLLISION WARNING WAS TURNED OFF. IT DID NOT GO OFF UNTIL THE CAR WAS TURNED OFF AND DID NOT APPEAR TO POP BACK UP. LATER THAT SAME DAY, WHILE DRIVING ON THE EXPRESSWAY WITH CRUISE CONTROL GOING ABOUT 76 MPH IN THE LEFT HAND LANE, THE VEHICLE SHUTTERED, AND APPEARED TO STALL. THE SAME LIGHT TURNED ON. I WAS ABLE TO COAST THE VEHICLE TO THE RIGHT HAND SHOULDER, THEN IT OFF AND TURN IT BACK ON. PICTURES OF THE LIGHTS HAVE BEEN INCLUDED.
Mileage: 23,400
AUTO STOP FAILED TO RESTART VEHICLE WHILE STOPPED AT STOP LIGHT. PARKING BRAKE ENGAGED AND CAR WAS UNABLE TO MOVE. HAD TO PUT CAR IN PARK AND TURN OFF VEHICLE. THEN HAD TO RESTART TO CONTINUE DRIVING.
Mileage: 18,642
AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.
Mileage: 28,000
2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.
Mileage: 47,000
WHEN MAKING LEFT OR RIGHT TURNS, IT GOES INTO 4WD. DOESN'T MATTER IF YOU'RE ON THE ROADWAY OR TURNING INTO A PARKING SPOT OR EVEN BACKING UP. FEELS LIKE SOMETHING GRABBING IN EITHER THE FRONT OR BACK CAN'T REALLY TELL. MAKES GRINDING NOISE. TOOK BACK TO THE DEALER TWICE NOW AND THEY ALSO SAY IT WAS THE 4WD THAT THEY CAN'T FIX ANYTHING BECAUSE JEEP KNOWS ABOUT THE PROBLEM AND WE HAVE TO WAIT FOR JEEP TO DO A RECALL. IT GETS WORSE EVERY DAY. THEY SAY THEY CAN NOT GIVE US A PAPER BECAUSE OF WAITING ON THE RECALL. ONLY HAD THIS CAR FOR 3 MONTHS AND NOBODY WANTS TO FIX THE PROBLEM.
Mileage: 30,600
4 SEPARATE TIME IN LESS THAN 2 WEEKS MY CAR COMPLETELY STOPPED WHILE I WAS DRIVING. 2 TIMES WHILE DRIVING TO MY JOB IN CITY STREETS . AND 2 TIMES DRIVING ON A HIGHWAY. THIS IS VERY DANGEROUS
Mileage: 20,000
CAR SHAKES AT HIGH RATE OF SPEED
MAY 23, 2019, MY HUSBAND WAS IN AN ACCIDENT THAT TOTALED OUR COMPASS ACCORDING TO THE POLICE IN THE TOWN. THE SPEED WAS APPROXIMATELY 30MPG. THE AIRBAGS DID NOT DEPLOY. MY HUSBAND WAS TAKEN TO FINLEY HOSPITAL. THERE WERE INJURIES CONSISTING OF ROTATOR CUFF DAMAGE. I WILL BE LOOKING INTO A LAWSUIT. THIS CAR IS VERY UNSAFE! THE CAR WAS IN MOTION, HE SAID HE EXPERIENCED BRAKE FAILURE AND STRUCK A TRAILER HOLDING A RIDING LAWNMOWER. IT WAS 12:16 PM.
Mileage: 11,000
ONCE STARTING THE VEHICLE THE CAR REMAINS IN THE PARK POSITION AND CAN NOT BE MOVED INTO ANY OTHER GEAR. I HAVE BEEN STUCK WITH MY DAUGHTERS IN THE MID DAY IN THE HEAT BECAUSE I CAN NOT CHANGE THE GEAR. I DO HAVE A VIDEO OF IT BUT CAN NOT TAKE A PICTURE DUE TO THE FACT THAT IT WILL ONLY SHOW MY HAND ON THE GEAR. I HAVE TAKEN A SCREEN SHOT OF THE VIDEO AND UPLOADED IT.
Mileage: 13,300
THE VEHICLE HAS BEEN IN MOTION EVERY OCCURRENCE AND HAPPENED ON A HIGHWAY. THE JEEP HAS SHUT OFF WHILE I WAS DRIVING. I HAD THE AUTOMATIC OFF TURNED OFF AND WHEN I STOPPED AT A STOP LIGHT THE JEEP POWERED DOWN, DASH AND LIGHTS WENT CRAZY, AND MY JEEP WOULD NOT START BACK UP. IT TOOK OVER 5 MINUTES TO GET THE JEEP TO COME BACK ON. THERE IS ALSO A POPPING NOISE AND A VERY HARD SHIFT AT TIMES. WHEN THIS HARD SHIFT OCCURS IT PULLS MY JEEP TO THE RIGHT, I HAVE HAD IT IN THE SHOP SEVERAL TIMES THIS YEAR AND THEY CANNOT FIGURE OUT THE PROBLEM. THEY THOUGHT CHANGING MY SHOCKS WOULD HELP BUT IT HAS NOT. THERE IS STILL A POPPING SOUND WHEN I HIT A CERTAIN SPEED AND THEN IT IS STILL SHIFTING EXTREMELY HARD RANDOMLY AND JERKS THE WHOLE JEEP WHEN IT HAPPENS. IT HAS ALMOST CAUSED ME TO WRECK A COUPLE TIMES ESPECIALLY WHEN I AM IN A RIGHT HANDED CURVE AND THIS OCCURS; IT CAUSED ME TO GO OFF ROAD WHEN I TOOK A RIGHT HANDED CURVE AND IT OCCURRED. THIS HAS BEEN HAPPENING SINCE APRIL 2018, AND I HAVE HAD IT IN THE SHOP SEVERAL TIMES. THIS HAS BEEN AN ONGOING THING NOW I DO NOT HAVE THE FILES WITH ME TODAY AT WORK, BUT I DO HAVE THEM AT HOME. I CAN UPLOAD THE DOCUMENTATION AT A LATER DATE. UNSURE OF EXACT DATE.
Mileage: 20,000
TWICE THE VEHICLE HAS STALLED AT A STOP SIGN. THE D ON THE GEAR SHIFT AND THE DASHBOARD FLASH AND IT SAYS PUT THE CAR IN PARK. THEN IT SAYS PRESS THE BRAKE AND PUSH START. AFTER THE CAR RESTARTS AND YOU BEGIN TO DRIVE IT FLASHES LOW OIL PRESSURE. THE THIRD TIME IT HAPPENED WE WERE DRIVING. THE LOW OIL PRESSURE FLASHED AND IT FELT KIND OF LIKE THE CAR WAS DRAGGING. WE HAD SLOWED TO MAKE A LEFT TURN AND THE CAR STALLED OUT. THE D ON THE GEAR SHIFTER AND THE DASHBOARD FLASHED AND IT SAID PUT THE CAR IN PARK AND THEN HOLD BRAKE AND PRESS START. THIS TIME WHEN I PRESSED THE START BUTTON IT SEEMED LIKE IT KEPT TRYING TO START THE CAR. I HAD TO PRESS THE BUTTON AGAIN TO MAKE IT STOP MAKING THAT SOUND.
Mileage: 22,221
I AM STILL IN SHOCK AND STILL QUITE SHAKEN UP ON THE MORNING OF TUES., 9/25/2018, WHEN AS USUAL GOT OUT OF MY HOME INTO MY JEEP TO GO TO WORK A FEW MINUTES BEFORE 6 AM. I CAREFULLY AT THE ENTRANCE AND EXIT OF MY COMMUNITY, I WAIT FOR ONGOING TRAFFIC TO BE FAR ENOUGH FOR ME TO DRIVE TOWARDS THE BLVD. AS MY JEEP STARTED TOWARDS PART OF THE BOULEVARD ALL OF SUDDEN, THE ENGINE STOPPED AS I DID NOT PRESS THE BYPASS BUTTON SO THE JEEP WENT INTO SLEEP MODE, WHEN I PRESSED THE BUTTON, IT READ," PUT VEHICLE ON PARKING MODE TO RESTART". MY HEART ALMOST CAME OUT OF MY MOUTH BECAUSE IF THERE WAS TRAFFIC ON MY LEFT I DEFINITELY WOULD HAVE BEEN KILLED BY THE ONCOMING TRAFFIC THAT WAS HEADING TOWARDS ME FROM THE LEFT, I PLACED THE JEEP IN PARK, I THEN PLACED IT ON DRIVE AND HEADED TO THE DIVIDER OF THE INTERSECTION. IN TEARS, I TURNED BACK HOME AND LEFT THE JEEP IN THE DRIVEWAY. I CALLED GREENWAY IMMEDIATELY TO REPORT THE INCIDENT. I HAVE A COPY OF MY CONVERSATION WITH THE GREENWAY DODGE, CHYRSLER, JEEP AND RAM SERVICE OPERATOR ON TUESDAY, SEPTEMBER 25, 2018,. A SERVICE APPT WAS SET FOR 9/29/18,AT GREENWAY. MY HUSBAND AND I WERE TOLD BY SERVICE TECH THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE JEEP SHUTTING DOWN THE ENGINEWHILE IN A DRIVE MODE. I DO NOT FEEL SAFE DRIVING THIS JEEP & THAT I WOULD NOT GO THROUGH WHAT I WENT THROUGH ON THAT MORNING. I AM ALIVE TO TELL EVERYONE OF WHAT HAPPENED TO ME AND NOT GOT KILLED DUE TO THE SPECIAL FEATURE THIS JEEP HAS TO CONSERVE GAS. THE ENGINE JUST SHUTS DOWN WHILE IN A DRIVE MODE. WE WERE TOLD THAT THERE WAS NO BYPASS INTERCEPTION TO REMOVE THE FEATURE FROM THE VEHICLE GOING INTO A PAUSE MODE WHEN WAITING FOR THE LIGHT TO CHANGE, OR WHEN THERE IS TRAFFIC JEEP COMPLETELY STALES WHEN IN DRIVE MODE. I AM THE OWNER OF THE VEHICLE AND WISH TO SURRENDER MY JEEP BECAUSE I NO LONGER FEEL SAFE DRIVING IT.
Mileage: 1
STOP SYSTEM THAT STOPS THE CAR AT RED LIGHTS FOR FUEL ECONOM. MY CAR WOULD ALL OF THE SUDDEN ACCELERATE WITHOUT MY PUTTING FOOT ON GAS PEDDLE. TOOK TO DEALER. HE SAID THERE WAS A KNOWN ISSUE WITH IT, AND WIPED THE MEMORY AND DID AN UPDATE . MY CONCERN IS THAT WHEN IT DID THIS I ALMOST GOT INTO AN ACCIDENT WITH ANOTHER CAR IN FRONT OF ME. IT ACCELERATED SO FAST I ALMOST LOST CONTROL TOO. WHEN THEY TEST DROVE IT THEY COULDN'T FIND ANYTHING WRONG. BUT WHEN THEY HOOKED IT UP TO FIND ANY ERROR CODES THEY FOUND 2. THAT'S WHEN THEY DISCOVERED THE PROBLEM. MY BIGGEST CONCERN IS THAT THEY SAID IT WAS A KNIWN ISSUE YET NO RECALL TO BRING MY CAR IN FOR THE UPDATED FIX. HADVI NOT BEEN TRAINED FOR SITUATIONS LIKE THIS I OR SOMEONE ELSE COULD HAVE GOTTEN KILLED.THE VEHICLE WAS IN MOTION GOING DOWN HILL I WAS RIDING THE BRAKE BECAUSE OF THE HILL. WHEN I HAD LET UP OFF THE BRAKE SLIGHTLY THAT'S WHEN IT ACCELERATED SO FAST I ALMOST LOST CONTROL.
Mileage: 14,895
SIRIUS TRAVEL LINK/UCONNECT SYSTEM INSTALLED IN FCA'S 8.4" NAV INFORTAINMENT SCREEN COMES WITH A 5 YEAR TRIAL OF SIRIUS TRAVEL LINK WHICH ACCESS THE NATIONAL WEATHER SERVICE ALERT SYSTEM, AND AS A RESULT THE DRIVER IS BOMBARDED WITH NUMEROUS WEATHER ALERTS FOR THE REGION - THEY ARE VERY DISTRACTING POP-UP WINDOWS WHICH MUST BE MANUALLY DISMISSED, REQUIRING DRIVER TO LOOK AWAY FROM THE ROAD AND TAKE A HAND OFF THE WHEEL TO "X" OUT OF EACH ONE ON THE TOUCH SCREEN. THESE ALERTS POP UP MANY TIMES DURING A SINGLE SHORT TRIP DEPENDING ON THE WEATHER, SOMETIMES AS MANY AS 15 IN A SHORT 10 MINUTE DRIVE, AND INCLUDES COUNTIES OVER A HUNDRED MILES AWAY. THERE IS NO WAY TO DISABLE THEM IN THE RADIO. IT IS IMPOSSIBLE TO GET RID OF THE SERVICE - WE TRIED CANCELLING OUR SIRIUS SUBSCRIPTION ENTIRELY BUT THE WEATHER ALERTS HAVE CONTINUED. WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE RADIO HAS CAUSED US TO NOT SEE THINGS WHILE DRIVING BECAUSE WE WERE LOOKING AT THE SCREEN TO TURN OFF THE ALERTS. THESE ALERTS ARE NUMEROUS, FREQUENT, AND HORRIBLY ANNOYING, AND VERY DISTRACTING. THERE HAS TO BE A WAY FOR THE USER TO DISABLE THESE NOTIFICATIONS.
Mileage: 10,428
SIRIUS/XM GUARDIAN WEATHER ALERTS ON RADIO FOR AREAS THAT ARE NOT IN YOUR LOCAL AREA ARE A CONSTANT DISTRACTION AND CANNOT BE DISABLED. ALERTS OCCURS FOR WEATHER THAT IS 100S OF MILES AWAY FROM HOME LOCATION. ALERTS DO NOT GO AWAY BY THEMSELVES, THEY HAVE TO BE MANUALLY CANCELLED ON THE RADIO DISPLAY.
Mileage: 9,300
AS MANY OTHER OWNERS OF VEHICLES WITH THE UCONNECT INFOTAINMENT SYSTEM WILL ATTEST, THE PARTNERSHIP WITH SIRIUSXM AND WEATHER ALERTS HAS BECOME AN ACTUAL ISSUE. SAD THAT IS THE CASE SINCE A SIMPLE FIX COULD BE PRESENTED BUT HERE WE ARE AS CUSTOMERS WITH AN UNSAFE AND SOMETIMES NEVER ENDING SUPPLY OF FULL SCREEN POPUPS OF WEATHER ALERTS ON OUR INFOTAINMENT SYSTEM. FCA, UCONNECT, AND SIRIUSXM ALL SEEM UNWILLING TO PROVIDE A SOLUTION TO THE NWS' GEOGRAPHIC WEATHER ALERTS. THESE ALERTS CAN AND HAVE HAPPENED AT A STEADY INTERVAL OF EVERY 30 SECONDS AND THEY NEVER LEAVE THE SCREEN UNLESS YOU CLOSE IT. NO MATTER WHAT YOU ARE DOING, TO INCLUDE GETTING NAVIGATED TO A POI, THE POPUPS OVERRIDE EVERYTHING. A SIMPLE FIX FROM CONNECT AND FCA WOULD BE TO PROVIDE A SETTING TO DISABLE ALERTS; ANOTHER OPTION WOULD BE TO HAVE THE ALERT "TIME OUT" AFTER 20 SECONDS. I AM AWARE THE ALERTS COME FROM NWS SO NO FIX TO THE CRAZY GEOGRAPHIC ALERTS TO THINGS 200 MILES AWAY. PLEASE PRESS FCA AND UCONNECT TO PROVIDE A SOLUTION TO THIS ISSUE THAT MANY MANY OWNERS ARE HAVING SIGNIFICANT COMPLAINTS ABOUT.
Mileage: 2,100
FRONT END CROSSMEMBER OR ALSO CALLED SUBFRAME HAS ROTTED AND RUSTED CLEAR THROUGH AT JUST OVER 10 YEARS OLD I WAS INFORMED BY CAR MECHANIC. JEEP ACKNOWLEDGED THE ISSUE WITH THE BAD SUBFRAMES AND PUT AN EXTENDED WARRANTY ON IT. THAT ONLY LASTED 10 YEARS. SO CAR IS NOW UNSAFE FOR THE ROAD AND REPAIRS ARE MORE THEN CARS WORTH. HAVE READ 1,000S OF OTHER COMPLAINTS ONLINE FOR SAME ISSUE WITH 2007 AND 2008 COMPASSES.
Mileage: 190,000
MY NEW CAR COMES WITH A FREE TRIAL PERIOD OF SIRIUSXM TRAVEL LINK. PART OF THIS FEATURE IS TRAVEL ALERTS WHICH APPEAR ON THE CENTER CONSOLE TOUCH SCREEN. THERE IS NO METHOD FOR DISABLING THESE ALERTS, AND DEPENDING UPON WHERE YOU ARE, YOU CAN RECEIVE MULTIPLE ALERTS PER HOUR. THESE CAN SOMETIMES BE FOR WEATHER OVER 200 MILES AWAY FROM YOUR CURRENT POSITION. THE ONLY WAY TO CLEAR THE MESSAGE IS TO PHYSICALLY REACH OVER AND TOUCH THE SCREEN. THIS FEATURE NEEDS TO HAVE A SETTING TO DISABLE. ON A RECENT TRIP DRIVING IN THE SNOW NEAR MULTIPLE WEATHER PATTERNS, I WAS REACHING FOR THE SCREEN EVERY 5 MINUTES BECAUSE IT BLOCKS THE MAP WHICH I NEEDED TO FOLLOW. IT'S LIKE MY CAR IS FORCING ME TO BE A DISTRACTED DRIVER. HOW CAN THIS POSSIBLY BE CONSIDERED A 'SAFETY FEATURE' BY SIRIUS XM?
THE UCONNECT 8.4 RADIO/HEAD UNIT WILL DISPLAY WEATHER ALERT POPUPS WHILE DRIVING, RESULTING IN DISTRACTION DUE TO BOTH THE AUDIO AND VISUAL ALERT AND REQUIRING PHYSICAL INTERACTION WITH THE TOUCH SCREEN DEVICE. THERE IS NO WAY TO DISABLE THE ALERTS, EVEN AFTER UNSUBSCRIBING FROM THE "FEATURE." JUST AS SCROLLING AND SETTINGS MENUS ARE DISABLED WHILE IN MOTION FOR SAFETY, THERE SHOULD BE NO POPUPS AND REQUIRED INTERACTION WHILE IN MOTION. ATTACHED PHOTO IS FROM LAST SUMMER, BUT ISSUE IS ONGOING ANYTIME ANY NATIONAL WEATHER SERVICE ALERT IS ACTIVE WITHIN A ~400 MILE RADIUS.
Mileage: 15,000
ATTACHED PLEASE FIND MY WORK ORDERS AND THE NUMBER OF TIMES I HAVE CALLED TOW TRUCKS. SINCE DECEMBER 31, 2017, I HAVE BEEN DEALING WITH CONTINUOUS STARTING ISSUES WITH MY 2017 JEEP COMPASS, I HAVE CALLED (5) TOW TRUCKS SO FAR, THE DEALERSHIP CLAIMS SINCE THEY CANNOT DUPLICATE THE ISSUE AT THE DEALERSHIP, THEY CANNOT FIND ANYTHING WRONG WITH MY VEHICLE AND CONTINUE TO RETURN MY CAR KEYS BACK TO ME. MY ONLY SOLUTION FOR NOW IS TO CONTINUE CALL TOW TRUCKS, MY VEHICLE IS STILL UNDER WARRANTY, I HAVE MAILED, RECORDED AND PROVEN EVIDENCE OF MY STARTING ISSUES, NOW IT IS ALMOST MARCH AND MY 2017 JEEP COMPASS STILL HAS STARTING ISSUES. TWO OUT OF THE SIX TOW TRUCK WORKERS INFORMED ME THAT THEY HAVE TOWED NEW JEEP COMPASS'S AND THE REASON FOR THE TOWING IS DUE TO STARTING ISSUES. I WOULD LIKE TO REQUEST AN INVESTIGATION TO SEE IF THERE IS ANY RECALLS NEEDED FOR THIS PARTICULAR ISSUE. I HAVE LOST COUNT ON HOW MANY TIMES I HAVE CALLED FCA, SPOKEN TO MANAGERS, SERVICE MANAGERS AND NOW THE DISTRICT MANAGER AND I HAVE GONE NOWHERE. MY FIRST ROADSIDE ASSISTANCE WAS ON JANUARY 1, 2018, THEY TRIED TO JUMPSTART THE BATTERY NO SUCCESS, I WAITED UNTIL JANUARY 2, 2018 TO CALL A TOW TRUCK TO TOW MY VEHICLE TO THE DEALERSHIP SINCE IT WAS A HOLIDAY, TOOK 4 HOURS FOR THEM TO ARRIVE. SINCE FEBRUARY 18, 2018, MY 2017 JEEP COMPASS IS STILL AT THE DEALERSHIP "UNREPAIRED" THEY PLAN ON RETURNING ME MY VEHICLE THIS WEEK.
Mileage: 31,000
I HAVE BEEN EXPERIENCING STARTING ISSUES WITH MY 2017 JEEP COMPASS SINCE DECEMBER 2017, IT IS NOW ALMOST MARCH 2018. I HAVE CALLED SO FAR 5 TOW TRUCKS AND EACH VISIT AT THE DEALERSHIP THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. I HAVE PLEADED WITH THEM REGARDING MY SAFETY CONCERNS, BUT PURSUANT TO THEIR "POLICY" THEY RETURN ME MY CAR KEYS BACK. THEY WANT ME TO CONTINUE CALLING TOW TRUCKS UNTIL THEY CAN FIGURE OUT WHAT IS WRONG WITH IT.
Mileage: 31,000
JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING. I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION. SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.
Mileage: 7,000
OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.
Mileage: 420
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Mileage: 1,701
MY WIFE DROVE HOME FROM WORK PARKED CAR IN DRIVEWAY 3 HOURS LATER HAD TO BRING MY DAUGHTER TO WORK AND WINDOW WAS CRACKED FROM BOTTOM UP ABOUT 10 INCHES IN CENTER OF WINDOW WE ALSO FOUND OUT ANOTHER PERSON WHO BOUGHT A 2017 COMPASS HAD WINDOW CRACK HAVING A HARD TIME GETTING DEALER TO FIX WINDOW WE BOUGHT VEHICLE 6 WEEKS AGO IT SHOULD BE COVERED UNDER WARRANTY DEALER SHIP TOOK PICTURES ON APRIL 18 2017.
Mileage: 1,180