2018 JEEP COMPASS Electrical System Problems
360 complaints about Electrical System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Electrical System Complaints (360)
The vehicle will turn over but does not go into gear. With all emergency systems lighting up. When vehicle was running it would randomly turn off or stall in the middle of the road.
When coming to a stop at a stop light or stop sign sometimes the car will stall and the automatic stop/start will turn off and put the cars emergency brake on. This is typically in the middle of traffic. I put the car in park and the car won't turn off. I have to take my foot off the brake while it is in park, turn off the car that way. Then to turn it back on, put my foot on the brake and start the car all over again. All while cars are behind me and it is taking me minutes to get my car moving. This is happening very often. It can happen in dangerous places in the road as well. This cannot be normal.
Unknown / Check engine lights came on, and then a warning saying stop safely, the engine will shut down soon, now it will not start. Leaving me stranded. This happened multiple times but now the car won’t start and will need to be towed. I have asked several repair shops and done research online, and nobody knows how to fix this issue.
When I first purchased my car, for some reason it kept starting, and then the engine would turn off in the middle of driving. As of lately the Key fob has been undetected in the car or battery is low. I have replaced my key fob twice. I have also replaced my batteries in both of the key fobs. After I replace the key fob, the check engine light came on in the car is stalling not starting properly. Sometimes I have to press the multiple times for it to start up. Recently I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 10 times. There was a recall for exactly what was happening to my car. NHTSA Recall 18v-524 just that my car was not recalled. I am now without a car and it clearly is experiencing EXACTLY what the recall says. over 5 times I was on the road when the car stalled / stopped while I was driving. It just stopped in the middle of the road. Now my car will not start at all. I have not even had the car for two years. The car has 40,000 miles on it. I got the car at 20,000 miles. They have been 6 recalls for cars like mine however my specific VIN was not included. The recalls that I am most concerned with. u87 and w20.
The contact owns a 2018 Jeep Compass. The contact stated that on several occasions while driving at undisclosed speeds, and while stopped at a traffic light, several unknown warning lights illuminated with the message to “Park the Vehicle” displayed. The contact stated that while the vehicle was running and shifted from park into drive, the vehicle failed to move. The contact stated that while shifted into park, the vehicle failed to turn off. The failure persisted, and the contact made several attempts to move the vehicle. The contact was eventually able to start the vehicle and drove to a parking lot, after which the vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Mileage: 83,000
Warning lamp:"stop safely. vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.
My car has had an ongoing issue where it doesn’t start and has even stopped while I was driving before and not turned on again. I had the battery changed and still the same issue. My gps is not locating the correct location of my car, also the warnings are wrong (blind spot, etc.) they go off sometimes when there is nothing there. It’s an angojng issue, I only added one incident date but there have been many and I think it is associated to the recalls on this model.
Randomly high temperature warning light comes on dash which causes car to immediately shut off. After a complete stop you are able to restart car. All obvious cooling components fine. This happens often and random putting occupants in serious danger of collision. Has happened on highway and in middle of intersection making a turn. This false warning causing car shutdown happens 5-8 times a month.
Car turn off while driving on the freeway, all dashlights come on ( 4WD, service engine, transmission service, ABS, crash detector, high voltage, battery voltage, etc) the car has 79k miles
UNKNOWN Vehicle dashboard dinged and text on the screen alerted me that the temperature of the coolant was too high or overheated. The vehicle immediately stopped accelerating. Before I could properly engage my blinker and pull off the roadway in a safe manner, the vehicle resumed normal operating status and temperatures read normal. This has happened over 5x, speed driven during each event varying from 28-65. Weather was mild, two events occurring in winter months with temps no more than 45 F. Coolant was checked and appeared to be at normal levels following the latest event. The roadway conditions, traffic rules and conditions of overall transportation system when this alert disengages driver's ability to control speed of vehicle put driver and passengers at risk of being rear ended by traffic traveling in the same direction from behind. Especially in South Dakota, the place of for owner and driver of this JEEP Compass, where large pick up trucks hauling livestock or other ag products and semi trucks hauling general trailer loads are commonplace.
The contact owns a 2018 Jeep Compass. The contact stated that while driving 55 MPH, the vehicle briefly started shaking violently, before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle initially failed to restart. After waiting approximately one hour, the vehicle was able to restart but operated under reduced power, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the powertrain control module wiring harness. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,478.
Mileage: 123,478
The infotainment screen is delaminating, which seems to be an extremely common issue in this model year along with other models and years that use the same screen. The delaminating causes numerous issues including poor visibility and ghost touches on the screen which can easily distract the driver as their radio changes stations randomly, messes with the navigation, adjusts the fans, and many other functions that are controlled with the screen. As of right now, I have not brought the car into the dealership specifically for this issue as so many other individuals are reporting the same problem in numerous forums.
I Changed Both Batteries On My Truck And A Blown Fuse & It Still Wont Start. Cant Figure Out Why The Fuse & Replacement One Keeps Blowing Out. Only Signs Come On The Dashboard After Changing Both Batteries Are The Electronic Throttle Control Warning Light & Engine Check Light.
1.air bag module passenger seat, OCM,SWS, plastic insulators,seat cushion foam, hose, heat mat Vent bag. 2.If an accident happens the bag would not eject and can cause death and the driver would be at fault. 3.Yes the problem has been confirmed by Jeep dealer in Greensboro NC on Wendover Ave gave a diagnosis. 4 The inspection came from the dealer 5.Yes there is a light the comes on the says airbag started [XXX]. Also have receipts for all this information *** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The jeep use to stop if I was going and a car suddenly stopped in front of me. But now it has done it 3 times and there wasn’t a car or anything infront of me.
> After a routine oil change at a Jeep dealer on [XXX], the A/C in my 2018 Compass stopped working the next day. Compressor hardware is fine but the vehicle stored code U0423-00 (“Invalid Data Received from IPC”). This matches the defect covered under Recall T70 (2019 Compass) where invalid cluster data causes A/C failure, but my VIN is not included. This creates a safety concern: without working A/C, I cannot safely transport my [XXX] daughter in Florida heat, and it limits my ability to get to work. I am requesting that NHTSA investigate expansion of the recall to include affected 2018 models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the START/STOP indicator light was illuminated. The contact stated that the engine seized. While attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle set for approximately ten minutes and restarted the vehicle. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the Auto STOP indicator was illuminated. The contact stated that the vehicle could only be driven for twenty minutes before the failure reoccurred. The contact stated that the vehicle needed to remain parked for ten minutes before being restarted. The vehicle was taken to the dealer; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
Mileage: 34,000
Description of Problem: Since purchase, this vehicle has exhibited severe safety defects, including sudden and repeated engine shutdowns at highway speeds, loss of power while driving, dashboard malfunctions, steering lockups, service ESC, dynamic steering torque service required, service hill holder, false fuel gauge readings, service airbag reading, transmission warming sign, and emergency brake engagement without command. These failures have occurred multiple times and forced me off the road to avoid collisions. They mirror known recalls on this model year and create a clear risk of injury or death. Attempts to Repair: The selling dealer (Coral Springs Pre-Owned Superstore) and an authorized Jeep dealer (Arrigo Jeep in Margate, FL and Arrigo Jeep Tamarac,FL) have repeatedly failed to identify or repair the issues despite video evidence. They claim they cannot replicate the malfunctions, though the vehicle continues to fail monthly. Safety Concern: The Jeep Compass shuts down without warning at highway speeds, leaving me stranded in traffic. This is an immediate hazard and should be investigated as a systemic defect. Requested Action: Investigation into recalls/defects on the 2018 Jeep Compass, enforcement of repairs, and accountability for dealerships that continue to sell unsafe vehicles.
Car shut down on highway went into limp mode due to electrical issue. Several times already this has occurred. Recall is in place for this situation. Please help. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MAIN ISSUE 1) My 2018 jeep compass has a very high coolant temperature issue, temperature will exceed 256 also transmission temperatures will exceed 210 My dashboard coolant icon appears and says COOLANT TEMPERATURE TOO HIGH POWER ENGINE OFF ISSUE 2) A! On off power option THE PERSON WHO INVENTED THE POWER ON / OFF A! OPTION NEED TO BR SERVING A LIFE SENTENCE IN PRISON, this “energy efficientoption”option will destroy your vehicle engine , battery, the starter, even my sensor system indefinitely, this has completely disabled all power to my jeep in the middle of I75 interstate with my 3 kids all under 10 45 minutes away from home , could not control a single all power was disabled I could not even power my engine off . I’ve never been so afraid for my kids and I , this could have caused a horrible accident that could have claimed us all , it was all caused by the ON/OFF feature,
I've had this jeep since September 2021. I've driven about 32,000 miles. When I purchased the car it had 36,000 miles. Every light came on, including the check engine light. I have also seen the car will shut off. Park this vehicle about a month ago.
Key fob not found, tpms not reading but sensors are good, backup camera beeping when things are not behind and continues to beep in drive, engine stalling, worn motor mounts due to no reason
Vehicle does not start or starts and will not go into gear. Dash lights go crazy and various issues display on screen
The vehicle backup camera has never worked reliably since we purchased the vehicle. It will work intermittently but lately for the last several weeks, the backup camera does not come on at all, ever. The dealership is saying we'd have to bring it in for a several hundred dollar assessment on how much it might cost to fix it and doing research online it could be hundreds into well over $1,000. We could install an aftermarket camera significantly cheaper, but since the vehicle has one in its system, it should freaking work!
The car's dashboard will periodically show all the lights and indicate that the car will stop. In some cases, the car does stop, and you lose power steering. When we brought it into the dealership in early April 2024, they cleared the codes and indicated that start/stop relay may need to be replaced. A few weeks later, the same thing happened and the dealership repaired the start/stop relay. Since then, the lights will periodically come on and turning it off eventually clears the codes. May 18, 2025, it happened again. On the radio, it showed P2AF5. We brought it to the dealership and while there were 30-40 codes that were showing (some active and some stored), the P2AF5 code didn't display. The dealership cleared all the codes in hopes that it would only turn on the code that caused all the other codes. No new codes displayed. They offered no further diagnostic suggestions and said to bring it back if it occurs again. Because losing power steering while driving is a safety hazard and because a lot of people on various sites indicate they have similar problems due to the start/stop relay, I want to report this issue in hopes that you can find a pattern and determine a fix.
My start/stop system stopped working suddenly and it jerks forward almost stalling as it accelerates and decelerates. The radio glitches and flips between settings at a fast pace. It randomly loses power when accelerating and traction control flashes on dashboard. The check engine light came on for a few days then went off.
Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.
My car will stop while I’m driving, stall and tell me to put in park. It also stalls in the middle of the road saying “stop safely your cars about to shut off” on the odometer. I’ve almost been in two accidents with my [XXX] because of this! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Theres a few issues with this car Im a mechanic and ive done some research on this vehicle there are multiple safety concerns including the engine for the 2.4L losing power while trying to accelerate, the abs system failing and electrical system throwing codes up that aren't actually an issue. I feel the whole car needs to be reassessed from the engine transmission all sensors and the brake system. There is a lot of issues with the new motor that was put in, including an issue with the 2.4L motor which is the oil pump housing causing the vehicle to stall and to lose power while accelerating. This is a major safety concern and could kill someone. Please fix it.
My infotainment screen did this (pictures) while I was driving. Not sure what caused this or anything. It tends to fix itself after a few minutes, but other days it does the same thing. Doesn't work then fixes itself. No warning lamps popped up. The component has not been inspected by anyone yet. I have not brought it to the dealer yet for them to recreate the problem. I have not seen a TSB on it. Since the screen does this, it is very concerning for people who use the backup camera religiously as they could run into a person in the parking of a grocery store. Now that I am aware of the problem, I make sure to take extra caution to look when backing up.
Electrical
major Electrical issues and car cutting off in traffic and every warning light Showing and will send show repair bill once it get it from Turnersville Newjersey Jeep Dealership. Today or Tomorrow.
Car Dies looses power and stall and multiple lights on dashboard failure causing power failure while driving. Battery's were replaced twice and still problem and car Stuck at Jeep Dealer and Service manager Give me a bill $600 For Electric Diagnostic and $1000 plus taxes to repair.
The contact owns a 2018 Jeep Compass. The contact stated while driving approximately 50 MPH, the vehicle was losing motive power with several unknown warning lights illuminated. The contact depressed the accelerator pedal, and the vehicle was still losing motive power. The contact stated that the vehicle stalled and was difficult to shift into park(P). The contact stated that several attempts were needed to restart the vehicle. However, when the contact shifted into drive(D) the vehicle still lost motive power and almost stalled. The contact drove the vehicle back to the residence and it was difficult to shift into park(P). The contact was unable to restart the vehicle and called a towing service. The contact was informed by the tow truck operator that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to the residence and the contact was informed that the 12-Volt battery and the START/STOP battery needed to be replaced. The vehicle was repaired, but the contact stated that the failure reoccurred. The contact had taken the vehicle to a local dealer. The dealer performed a preliminary diagnostic test and advised the contact that there were several electrical failures and that a comprehensive diagnostic test was needed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000.
Mileage: 107,000
Transmission hard shift especially when cold. Makes grinding noise when shifting into 3rd. We have not taken it to a dealer cause we bought it used and it’s 62 thousand miles on the car and 60 thousand is supposedly the limit for the warranty. Car has also stalled while making turns to the left or sometimes when driving straight. At highway speeds when I have gone and tried to accelerate more I push the accelerator down and nothing happens. Then all of a sudden the car takes off with a jerk and I have to hit the brakes cause it was not expected. Auto engine shutoff failure light comes on for no reason. Continually get number 4 cylinder misfire check engine warning which disappears after the car is restarted. Consumes oil like nothing I have ever seen always adding oil. Can’t check the transmission fluid level cause manufacturer did not put a dipstick for the transmission so I have to take it to the dealer to see if that is low. Don’t need the cost just for them to tell me it’s fine.
The electrical system and start/stop system has went blizzark and began loosing power going in and out of limp mode the headlights no longer work on one side and high beam isn't bright anymore I've replaced the auxiliary battery and the normal battery has begun to short circuit and cannot decide if it's full charged or down to 8volts when their began happening it was during a rainstorm and I was left stalled in mid intersection ....even a jump wouldn't fix the problem. I had it towed to my dealership where the mechanics were unable to diagnose the problem but did get it to happen again going down the highway they then also had it towed back to the shop and replaced the auxiliary battery it didn't happen again until 3 months later now it's getting worse each day i will replace the battery but then I'd like to have my electrical problems looked into but I have read many 9the people having the same issues even after the recall of an electrical chip and I wander if it shouldn't also.be replaced a second time
I own a 2018 Jeep Compass. My car has been stalling and going dead when stopping at stop signs/lights, when slowing to turn, and when entering on-ramps to a highway. Other issues that have occurred simultaneously (but not necessarily all at once) include, start/stop not working, the parking brake engaging when stopping, sound system unavailable message (despite that the radio works properly) and the car does not restart immediately when hitting ignition. These issues have been ongoing for approximately one month. The problem initially started with the parking brake engaging when coming to a stop. In order to disengage the brake, the car had to be turned off and then back on again. Then the car started to stall when slowing and stopping. In the latest occurrence, my car stalled 3 separate times within a 10 mile drive. On the 3rd stall, we were turning left to enter the highway when the car stalled suddenly. The car behind us had to slam on their brakes and swerve to miss hitting us. We took our car to the dealership on December 17th. At that time they replaced the cars main battery, but audio system unavailable message remained on, to which the service advisor said we should probably replace the radio, despite that the radio is functioning properly. We took the car with us December 18th. In less than 48 hours the car was stalling at almost every stop again. We returned the car to our dealership on December 26th, where it remains as of January 1. The dealership said, via phone, they have been unable to pinpoint the problem, at this time. It is extremely dangerous for a car to stall when it should otherwise be in motion. This puts myself, my son, our passengers and those around us in danger. This is an issue that warrants immediate attention and we welcome an inspection if someone could just identify the problem and fix it before someone is hurt.
The contact owns a 2018 Jeep Compass. The contact stated that there was a loud banging sound coming from the rear undercarriage while driving at various speeds. The contact stated that while the vehicle was idling at a red light the START/STOP system activated, causing the vehicle to turn off; however, while attempting to accelerate, the vehicle occasionally jumped or hesitated before restarting and accelerating as designed. The air bag and START/STOP warning lights were intermittently illuminated. The contact stated that the main control board computer screen was glitching and went completely black. The contact stated that the radio suddenly activated, and the windshield wipers were randomly activated even though the vehicle was turned off. There were several other electrical malfunctions, and the vehicle intermittently failed to start immediately. The vehicle was taken to the dealer who acknowledged there was an electrical failure but was unable to determine the cause of the failure. The radio was replaced four times, an electrical harness was replaced, and there was a battery replacement; however, the vehicle was not fixed. The manufacturer was made aware of the failure. The failure mileage was 29,000.
Mileage: 29,000
My headlights only work on random occasions. The bulbs don’t need replacing so it seems electrical. I can’t drive at night now because I never know if I’ll be able to see or not with this issue.
The contact owns a 2018 Jeep Compass. The contact stated that while driving at various speeds, both the driver and passenger side rear windows would roll down independently. The contact also stated that while driving at various speeds, the vehicle would stall as several warning lights would appear on the instrument panel. The contact called the dealer about the failure and was given an estimate for a diagnostic. The vehicle was then taken to an independent mechanic who failed to diagnose the failure. The contact then stated that while driving in inclement, icy weather; the vehicle began to slide upon the depression of the brake pedal while approaching a stop light. As the vehicle began to slide, the vehicle shut off without warning. The contact lost complete control of the vehicle as the vehicle crashed into a light pole. The air bags did not deploy upon impact. The contact did not sustain any injuries. A police report was filed and the light pole was knocked down as a result of the impact. The vehicle was towed from the scene to the contact's grandmother's home where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 87,000.
Mileage: 87,000
Systematic electronic issues culminating in electronic failures while driving on highway including successive “shut-down” of electrical systems, all codes displayed including but not limited to the following: -Forward Collision -Services Transmission -Service Engine -Service Alternator -Service EMS System Disruption to electrical functions including loss of power steering, acceleration, and brake system “locking” up. Tow service and repairs, required.
The uconnect radio/screen has been malfunctioning for 4+ months. It began with small streaks throughout the screen and glitchy radio play. It elevated to half the screen being black and the other half being streaky. Now it is fully black and will not come in. I have viewed countless Jeep forums and this is a problem for THOUSANDS. The dealership said a new radio system plus labor is >$1000 for something that should obviously be recalled.
The vehicle is a 2018 Jeep Compass Limited with the VIN [XXX] ####. I purchased it used on [XXX]. On [XXX], I noticed a problem with the headlights. They have been flickering between both headlights almost daily since then. On [XXX], both headlights were out, and I needed to drive at night. After about half a mile, the passenger headlight turned on, and after another half mile, the driver’s headlight came on. I’ve attached photos taken on October [XXX] and [XXX] to illustrate the issue. It’s a serious safety concern. This is just one of several dozen reports of the same problem. The manufacturer must be informed about this issue and initiate a recall once they have a solution to ensure that the headlights remain on when they’re supposed to. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The computer screen has failed (is still running but not visible), leaving no access to backup cameras, no access to steering wheel heater and seat heater causing over heating of the driver (the steering wheel gets too hot), draining the battery, and could cause potential wiring hazards. There are thousands of reports of Jeep radio screens not functioning properly and showing streaking, yet there have been no recalls.
My transmission oil cooler failed causing issues with the coolant system P2797-00 Auxiliary Transmission Fluid Pump & U0155-00 lost communication with cluster/cabin compartment node B0020-13 Left side seat Airbag deployment squib 1- circuit open Body Control Module front left turn lamp control-Circuit short to Battery B163A-15 & U0155-00 lost communication with cluster/cabin compartment node Ground wire from engine to battery causing misfiring issues with start-stop relay & starter relay that both had to be replaced along with both Batteries.
My start-stop system engaged while I was in a turning lane at a traffic light and turned my engine off. When the light turned green, I lifted my foot off the brake and the vehicle attempted to restart but stalled. My emergency parking break engaged and multiple service lights appeared on my dash including: service transmission, service engine, service traction control, service emergency breaking system, service start-stop system. I tried to restart my vehicle using the push-start button but it would not start my engine. I turned on my hazards and sat there for a moment as other drivers were forced to go around me. Minutes later I turned the vehicle off and tried to restart it again and my engine started up this time. I started to drive but noticed the power behind the gas pedal was reduced, luckily I was only minutes from work. A few hours later when I started my vehicle, only the engine light and “service stop-start system” were on. 12 hours later, when I left work, only the “service stop-start system” was on.
My car randomly turns off and I’ve had it looked at and they can’t find a problem I’ll have it reset and it soon starts randomly turning off while I drive. New batteries checked alternator
My battery keeps corroding, even with cleaning and replacing the battery. Leaving me stranded when the vehicle does not want to start. You can’t let it run idle either the lights on the dash will all go crazy and you have to restart the car at which point it won’t start. This has been ongoing most frequently for a year but since I purchased the vehicle in 5/22 I’ve had electrical issues.
My vehicle shuts off while driving and while vehicle is in “Drive” mode, after my vehicle stopped the “emergency brake” automatically pops on then my car stalls before finally turning back on. This has been ongoing for months. The last incident happened two days ago while I was on a busy road and my car stopped in mid traffic while I was in drive and caused a panic. My engine light came on and I took it to get hooked up by the reader at an auto place and the following codes were displayed “PIDD2” & “U1428” upon checking online and researching the issue I found that my vehicle make, model and year has been recalled for the same issues that I am currently experiencing with my vehicle and the TCM system needing to be reset. Specifically the Chrysler U87 recall.
August 14, 2024 - The vehicle stalled while driving. It restarted 30 minutes later and was taken to the Helfman Dodge Chrysler Jeep RAM Fiat for service. The diagnosis did not indicate any issues. September 13, 2024 - Vehicle stalled. The engine could not start. To be towed to a service station.
Backup Camera rarely works most of the time just a black screen. The main problem however is that the auto start/stop is stalling my Vehicle when it tries to restart. Sometimes immediately other time in let me drive a tiny bit and than stalls. i have been to the dealership over 6 times and it continues to get worse. i've only had this vehicle 2 years in November.
I bought this car in 2018 with minimal miles on it, since then I have had nothing but issues with this car. Currently my oil cooler is leaking and at a mechanic shop because the closest dealer is an hour in a half and they tried to pull a fast one on me last time and I had to call corporate to report negligence. I have had to replace the -Navigation system since the screen went black and would only show writing -start stop relay -Starter relay -Both batteries -The wire from the batteries to the engine -Currently in the shop for my oil cooler leaking -Had to have my breaks bled which the mechanic did for free because he was pissed off at the breaking system -And Currently have an airbag light on. When looking up the year of my jeep is shows alot of the recalls that relate to my cars issues. At this current time I can't get the car to a dealership hours away that tried to squeeze money out of me for no reason, and otherwise my engine is going to blow and that's not ideal. My car has less that 75,000 miles on it and issues started around 30,000 miles. I need assistance because my car should have been added to the recall list and it wasn't resulting in alot of money coming out of my pocket. I do have photos but it will not allow me to upload them.
A few months ago my jeep started giving a "stop safely vehicle will shut off soon" message on the dashboard. It comes and goes randomly, I could be started the car or driving it. I had to get it towed when it did it on the highway. The dealership said it was the batteries, we had those replaced. It was fine for about a week and then started doing it again. Took it again and now they are saying it is the alternator or the starter. Both of those were checked and it isn't that either. I now have a car that I am paying for and can not drive. Called Jeep customer service, they could not find a solution. Multiple people on multiple different forums are complaining about this same issue without being able to find a solution.
HEADLIGHT WILL NOT COME ON. BOTH HAVE BEEN REPLACED. ONE MAY COME ON BUT THE OTHER WILL NOTCOME ON.
My 2018 Jeep Compass Latitude has had issues with the backup camera not working properly. It is NOT included in the recall for the 2022-2023 Compass with the same issues. The screen display will only show a black screen with "Check entire surroundings". When I was leasing, I took the vehicle to the dealership a few times for this issue. The backup camera was replaced in 2021 but it continued. It froze up as I was leaving the dealer so the tech got to see what was happening. He said it was was something in the wiring. Again It worked for awhile BUT the black screen returned and NOW sometimes the camera will appear as if it is on delay (freezes).The dealership said they would not replace or repair what they have already fixed under warranty. If you wiggle the wiring leading from the trunk into the car, the camera may come back on. Once you wiggle the wires you have to gently close the trunk but if you open it you have to repeat wiggle then shut gently. Lately it appears more of a delay when camera is on which is a major safety issue. The camera shows that it is clear when actually it may not be. I was pulling out of a parking spot when the camera was on delay. Thankfully I was able to avoid an accident when a car was approaching. However something is preventing the image from appearing on the screen which decreases visibility and increases the risk of a crash. It resembles "buffering" when it is "delayed". Since there is an exact issue as well as a software update for newer Compass models, this recall and fix should also include my 2018 Jeep Compass. Please add the 2018 Jeep Compass to this recall.
On three separate occassions the vehicle has lost all power while driving and required towing to a repair facility. On two of these occassions the vehicle was traveling at highway speed and caused an usafe situation for surrounding vehicles. The batter and alternator were replaced and the vehicle lost power after these repairs. It is most likely the Totally Integrated Power Module, which has been the subject of numerous lawsuits for Chrysler Fiat vehicles.
The contact owns a 2018 Jeep Compass. The contact stated while driving 30-40 MPH, the message "Stop Safely - Vehicle Will Shut Off Soon" was displayed. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle on several occasions, the messages "Service Engine" and “Stop/Start System Unavailable - Service Stop/Start System" were displayed, and the battery warning light was illuminated. The contact stated that the failure recurred while driving, and the vehicle shut off while depressing the brake pedal to pull to the side of the roadway. Several unknown warning lights were illuminated. The contact stated that the vehicle failed to restart on several occasions and was towed to the dealer. The vehicle was taken to the dealer several times. The dealer secured the positive cable to the junction box, performed an oil change, and replaced cylinder #2 ignition coils. Additionally, an independent mechanic replaced the batteries and the spark plugs; however, the failure recurred. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was determined that both batteries needed to be replaced, and the BCM software needed to be updated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 68,000.
Mileage: 68,000
When driving the electronic emergency brake self engages thus causing the car to come to an abrupt stop. You will need to turn the car off and on again to dis-engage the brake. This has happened sever times both on the highway and local streets.
Screen is not turning on. It is always problem to drive on reverse while on a parking places. Since back window is kind of small size, it is always hard to drive back and observe surrounding space by using just only rear view mirrors and back window. Camera view on a screen would help. But screen doesn't work. I've been in situation where I almost hit cars while moving on reverse. Thanks real axident didn't happen yet. But I really need this screen to work. Without it I cannot set/reset time, day, Bluetooth etc.
3 years ago the first problem started. If my car was idle for more than 15 minutes the SERVICE TRANSMISSION & CHECK ENGINE lights would turn on. I made an appointment at Jeep but could not be helped because the light turned off the next day. I was advised this would not be covered because I had 32,000 miles on the car. Last month as I was driving on the. Freeway my SERVICE TRANSMISSION & CHECK ENGINE lights turned own. The car slowed down. I pulled off the freeway and turned the car off. After 20 minutes i turned it back on and the TRANSMISSION light turned off and only the CHECK ENGINE stayed on. This has now happened twice. I took my car to a transmission shop and was advised to contact the manufacturer as this is a factory issue. Code P1dd2.
Seat heat turns on and off randomly by itself. Screen does not always work. Transmission jumped, service transmission came on. Took to dealer. They said updates to the computer system needed done and charged me $450 saying they were not covered by the warranty I bought from Mopar. If updates are required to keep you and your passengers safe how are they not free of charge and charge you almost $500 for these updates? Had I been on the interstate and not a side road my son and I could have been badly injured due to this problem. I will never purchase another car “American Made” again.
What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle of traffic before because of this. Also, the automatic stop start has killed both of my batteries multiple times. In the last 2 years I have had this car, I have replaced my batteries 2 times and have had to go get them fully recharged multiple times because they just completely drain and die How was your safety or the safety of others put at risk? -I was unable to move my vehicle from the middle of the road while I was trying to get it to turn back on, this had happened several times Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -no there was not any warnings, there is usually a check engine light after the fact but not before, and it disappears after driving it once or twice after that happens
I will be driving at any speed and the engine will lose power and stall. Very similar conditions as the U87 recall. I have had my vehicle at the Jeep dealership multiple times and still have yet to fix the issue. When the vehicle loses power and stalls I pull over however sitting on the side of any road is dangerous, that if I can get the compass over to the side of the road.
radio software prevents the rearview image from displaying on the center screen when in Reverse.
Random shiggling when driving between 20 ad 35mph specifically goin up slight inclines or hills, hardshifting randomly some times light some no noise times catches u off guard and makes metal noise , power dips only to 12v wall and cigarette plug stops charging what ever is plugged into it or restarts the item when engin starts back up at a stop sign or stop light with autostart stop activated,
ABOUT YEARS AGO I WAS DRIVING MY 2018 JEEP COMPASS, WHEN ALL OF A SUDEN THE LIGHTS ON THE DASHBOARD WENT CRAZY BLINKING ON AND OFF AND THE RADIO TOO, THEN THE ENGINE TURNED OFF AND THE STEERING WHEEL WAS TO HARD, I TOOK THE CAR TO THE DEALERSHIP TO GET IT CHECKED UP. AFTER A FEW DAYS THE DEALERSHIP SAID THERE IS NOTHING WRONG WITH THE CAR. BUT DAYS LATER THE CAR DID THE SAME THING AGAIN. TOOK THE CAR BACK TO THE DEALERSHIP AND THEY KEPT THE CAR FOR A OVER TWO WEEKS THEY SAID CAR WAS FIX TWO MONTHS AFTER THAT CAR DID IT AGAIN WENT BACK TO THE DEALERSHIP AND THEY KEPT THE CAR FOR MORE THAN SIX MONTHS, THEY COULD NOT FIND THE PROBLEM THEY CHANGE SOME WIRING, BATTERIES AND THE RADIO AND THEY SAID ITS FIX BUT NO. THE CAR KEEP DOING THE SAME THING, OVER AND OVER NO I DONT FEEL SAFE DRIVING THIS CAR SPECIALLY IN THE HIGHWAY BECAUSE WHEN IT SHUTS OFF THE STEERING WHEEL IS VERY HARD TO MANEUVER AND IS NOT SAFE AT ALL.
We realized a headlight malfunction where the headlights randomly and intermittently turn off. Sometimes they both work, sometimes one or the other works. A year ago, we seemed to notice a headlight go out, then they both worked. It happened again, so we replaced the bulb. Just last night, my wife happened to be following me home at night and her right headlight wouldn't turn on. In the middle of driving, both headlights went out. Then, shortly after, her left headlight went out and the right one came back on. I searched Jeep forums and discovered this is actually a very common problem and is not unique. This is an extremely hard issue to recognize due to the intermittent nature and poses a serious safety hazard driving at night. Given that it is obvious (took me 5 minutes) to realize there were countless other Jeep Compass owners having the issue, and the fact that headlights are a serious safety issue, I strongly recommend the NHTSA take a look into the issue. If you have any inspectors in the Dallas Fort-Worth area that would like to inspect this vehicle, please let me know.
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the headlights independently turned off. No warning lights were illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed; however, the contact was unaware of the result of the diagnostic test. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was serviced under Customer Satisfaction Number: W20 (Reprogram Power Train Control Module) however, the failure with the headlights persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.
Mileage: 9,000
The auto stop/start feature on this vehicle continues to have issues after parts such as; alternator, batteries and cables were replaced twice!
Connect screen delamination. Screen is hitting all kinds of things on its own, calling 911 while I'm driving causing me to have to take my eyes off the road to frantically hang up the calls every few seconds.
The driver side headlight went out approximately 8 months after purchasing the vehicle used which was out of the 6 months that the dealer had a warranty. I have replaced the headlight and ballast and it is still not working properly. I have checked and confirmed voltage by testing the driver side against the passenger side which does work and all voltages match going into the rear plug of the headlight assembly. Looking on forums, I am not the only individual with this problem and the dealership wants to charge $170.00 dollars to run a diagnostic. This problem is certainly not due to lack of preventative maintenance, this appears to be a defect in the vehicle itself.
While driving I often get an oil warning light and have had my engine system entirely and randomly shut down while driving. I have the oil changed regularly and serviced regularly and still have this problem. The entire system shuts down while driving and I’m left unable to move. It’s incredibly dangerous!
My Radio has formed a bubble in it which is causing it to glitch and my backup camera to malfunction when driving and backing up I hit my fence because my radio glitched and keep having to replace the auxiliary battery in my jeep it’s been replaced several times
With absolutely zero prior indication of a problem, the car became completely immobilized in drive while attempting to turn after being stopped at a traffic light on a busy four lane road. Every imaginable code was cycling through on the dash and all warning code lights came on. I was unable to shift the car into any gear. Meaning, I could not shift into neutral to push the car safely out of the way of traffic. Additionally the car could not be turned off. I could not roll down the windows and the touchscreen was inoperable. After approximately 6-8 minutes I was able to shift into neutral to push the car to a safer area. The same immobilization issue happened 3 days later after the battery and alternator were replaced. This time, I put the car in reverse and it became immobilized in exactly the same way. The car turned itself off after approximately 10 minutes and was towed to the dealership where it has been for 30 days. The dealership scanned the codes on the car and the result was 300+ error codes. The dealer cannot diagnose the problem but they have been able to replicate the issue. The car is well maintained and there were no warning messages or other symptoms of any problem prior to the first incident January 27, 2024. The car remains at the dealer and it is available for inspection.
Multiple times now while driving the vehicles emergency park comes on by its self. The vehicle stops and turns off while in the middle of the road. Other vehicles have had to quickly stop and go around. Recently the engine light has appeared. It happens 1-3 times while driving. Mainly while turning a corner.
Sway bar links are unsafe. Electrical system makfunctions after idling vehicle and at other random times, causing vehicle warning lights to illuminate abd vehicle won't function properly. Vehicle loses oil, 2,000 miles after each oil change a quart or more must be added then the same after each 1,000 miles after.
Car randomly shuts off while driving regardless of speed
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Head lights not working.
When the vehicle halts at a red light or stop sign, it activates the auto stop/start feature, causing the engine to shut off. However, when I release the brake to accelerate, the car might briefly restart and then stalls. This has happened several times.
The contact owns a 2018 Jeep Compass. The contact stated that the 4-WD, ABS, Hill Assist, and traction control warning lights were illuminated. The contact stated that while driving at various speeds, the differential malfunctioned due to a tightening and then releasing that occurred while attempting to steer the vehicle. The vehicle was taken to the dealer who diagnosed and determined that the rear ABS sensor needed to be replaced. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the failure and then confirmed that parts were not available nor longer in production. The approximate failure mileage was 21,000.
Mileage: 21,000
High Coolant Temperature Message appears on the dash and engine shuts off regardless of speed. Happens very often
Car struggles to start, Dashboard shows coolant temperature high then does not start. Usually it will start again once battery is jumped. It has happened 3 times since August 2023. Unsafe because it happens unpredictability and has left me stranded with a child in the car. It cannot be reproduced because it cannot be predicted. It has happened in different weather each time and at different times of the day.
My car stalled as I was about to turn after stopped at a red light. I tried to restart it several times and then I looked down and noticed the emergency brake light was on. I turned it off, tried starting it again and then it seemed fine. Later as I was mid turn going left through an intersection the car partially stalled where I could not finish my acceleration through the intersection ( it was still on but I could not accelerate however I was able to get it to sort of drift to the side of the road where it then stalled completely). Thankfully there were no vehicles headed through the intersection as I was trying to get out of the way. When I looked down the emergency brake light was on again. I did not receive any warning lights prior to this happening. I currently have it in the shop to have the issue looked at but I have had numerous issues with this vehicle since I bought it. Previous issues were not as scary as this one.
After 40,000 miles on the vehicle The stereo screen went black. By doing so, the backup camera does not work enabling us to see what is behind the vehicle.
The screen for the radio and other function is not operable. Occasional glitches to work but has lines all over the screen or is completely blank. I am unable to see navigations or use majority of the functions for the climate controls at all. I have taken it to a Jeep dealership and they have advised needing a whole new replacement which is going to cost a little ove $1,000. I have searched online and see that this is a know issue for 2017-2022 models. This should not be our responsibly to pay for.
I was driving my 2018 jeep compass with my 5 month old, my car slowed down to a complete stop and said put in park while I’m driving, the D on the shift control kept blinking. As I put it in park in the middle of the road it still didn’t work, so I shut my car off and tried to restart it, it did nothing and then randomly started on its own 2 minutes later, after driving it, it happened again! I almost got in 2 car accidents in less then 20 min as I can not move it to the side of the road it just stops on me. This has happened once more the day after! No one can explain what my car is doing. But I’m afraid to drive it, and scared I’ll get in an accident or cause one because it’s already happened 3 times!
I have been having electrical issues with my vehicle for a while. I took it to get it checked at multiple places. I have been told about certain electrical issues the Jeep Compass has. i been told my starter, batteries, and/or alternator was or were the problems. i have replaced both of my batteries. One in which I replaced two times. I have also replaced my alternator and purchased a starter just in case that was the issue turns out the alternator wasn’t the issues. Now my vehicle isn’t cranking. I’m not sure if any of the safety recalls were fixed.
2018 Jeep Compass Limited has the OEM Bi-Xenon option equipped. The issue is with both headlights operating intermittently. It does not matter what position the headlight switch is in (Auto, On) they continue to alternate turning on and off. Sometimes one will come on and the other will be extremely delayed (15-20 minutes), sometimes both are delayed, and sometimes they do not come on at all. Shutting off and restarting the engine power does not help. The issue seems sometimes is worse if stopping for, at night, errands where the headlights then will not turn on at all. Later, next day, the whole issue starts again. This is a very serious issue.
Intermittent issue occurs where my radio screen looses power or displays code error please restart system, blinkers stop working, thermometer on display shows 2 dashes, climate controls stop working, hazards won’t work, directional buttons on steering wheel and ok button do not work to change display on dash. all of these happen at same time intermittently
Car went in for recall on start/stop issue a few months ago. Recently wife parked the car and turned it off. Several minutes later went to turn it on again and it was dead. Engine would not start and electronics did not work. Could not even put car in neutral to have towed. Had to get new aux. battery and unhook neutral on main battery just to get into neutral to be able to tow. Dealership in Mt. Airy, NC is now trying to say we caused issues by hooking up battery incorrectly which is untrue since the issue happened before anyone messed with the battery.
Unknown , it has been taken in for diagnostic testing and each time they stated they weren’t able to find anything wrong with the automobile.
My jeep has died 3 different times in traffic. Once at full highway speeds, once in a intersections, etc. All with my minor child involved. They have "serviced" My vehicle 2 timed already and returned it with the same dangerous issue. They are saying they fulfilled the recall because they replaced a part, yet the issue persists. Last time I checked, fixed things work properly. Please force them to fix or replace my jeep before myself or my child dies.
Car is intermittently stalling, power steering intermittently failing and all service lights come on at one time, took to a non Jeep dealership they diagnosed as a TIPM failure and told me to take it to a Jeep dealership , took to two Jeep dealerships and they said since the issue wasn’t happening while the vehicle is in their care there’s nothing they can do about it.
My 2018 Jeep Compass engine started locking up randomly in 2019. It would take about 15 minutes for the car to reset and start again. I started to notice it would happen more often in hot temperatures. The Jeep Dealer said they could not help unless they could recreate the problem, but it never happened at the dealership. This summer it started to happen more as the temperature went up more. I was stuck in traffic three times this year, 2 times last year. I have been approached by cops several times due to this problem. I was able to get it fixed this summer because it got stuck long enough for a mechanic to see the issue. Putting in a new starter fixed the problem. The Auto Start/Stop Feature seems to be wearing out the starter faster. I deactivate the auto start/stop feature whenever I drive to keep from wearing down the starter. This is similar issue to the following report NHTSA Report IDs: 11540220, 11540593, 11540475, 11539629, 11536381
It states Coolant Temperature is to High, Car stops when driving, car wont start at times, Check engine light never goes on, mechanic has no idea what the issue is considering when driven. The teperature is normal.
ABS anti lock break system The first time it happened, I was slowing down at a stop light, and then starting back up the car stalled and would not move It had to be turned off and on in the middle of an intersection A car from behind had to skid and almost crashed into me Another time I was turning onto a major. road and it suddenly stalled once again almost got rear ended This happened a series of times, and was taken into a local mechanic each time, in which case they said it was the wheel sensors and replaced each one Both independent and Jeep dealership reproduced and confirmed the issue No warning lights prior to the first issue. Every time the car was taken into mechanic the warning lights were cleared for @ 30 days Each time the warning lights came on the car would simultaneously stall again
The start/stop function at times stalls car. Touch screen sometimes switches to other things. On/off and screen switch.
The car burns through oil and at often times is empty, which is not good.
This isn’t the first time it happened, I was about to make a right turn at an intersection and the car suddenly stalled with emergency brake engaged and the funny part is that the car wouldn’t turn off . This car is garbage and it’s drink oil like a monster
When vehicle in park mode it will not start. Seems to be an issue with Start/Stop system. Must place in neutral to start car. Auxiliary and main battery replaced. Seems to be bringing auxiliary battery down
I purchased a 2018 Jeep Compass 4 months ago with around 52,000 miles. The first month went smooth but going into the second month it began having system problems. The Jeep would stall out and turn off in my job parking lot, traffic, and the drive thru line. Seems as if the auto start/stop system would cause the Jeep to shut off so I would always try to disable it after starting the Jeep up. The entire dashboard and display would just flicker and turn off but I could still hear the radio. The windows would lock themselves when I would try to roll them down due to the heat from the hot weather. I would have to keep jumping the battery numerous times even after changing the aux battery. The Jeep would drive perfectly for a few days and then go right back to not starting up and the lights flickering.
The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,348.
Mileage: 83,348
UNKNOWN
Latest incident (7/21/23) resulted in check engine light code: P1DD2 - “Torque Request Signal from TCM denied”. Check engine light came on - Jeep felt like it was going to stall. For several months now, I’ve had intermittent issues with the Jeep “shifting” on its own while driving without me touching the shifter. I then get an alert that I can’t change gears while driving & I have to pull over to try to resolve the issue. This has happened to me several times but when I’ve reported it, the mechanic / Jeep dealer couldn’t make the issue happen again. In addition, since owning this Jeep, the most I can drive is 3000 miles before needing an oil change. My oil is being “burned through”. Most recently I didn’t even make it 1000 miles after an oil change without losing atleast 2-3 quarts of oil. Not sure why this is happening as I should be able to go between 5k-6k miles between oil changes.
Stop/Start system We took the car to get it checked out within the first month due to hard shift and for warning light. We were told the warning light for stop/start was on because it needed an update. It came back on within a few months. Then our car battery had died, changed it out, and within maybe 6 months the new one died. We changed out both batteries this last time, and the within a week the stop/start warning came back on. Now it comes on and off sporadically for the last month. So we are clueless about this stop/start and what to do about it.
When stopping at a red light the start/stop system activated and the truck would not restart. There was an alert saying service ecs system and the parking brake activated on its own. It took about 10 minutes for us to be able to deactivate the parking brake and for it to start again. This has happened 2x and only when the start/stop happens. My check engine light has come on and now I'm getting a service engine notification.
We purchased our 2018 Jeep Compass in December 2022, we started having problems with the headlights in January 2023 only 1 month after purchasing it. The headlights stopped working completely. We took the jeep to our local jeep dealership and they couldn't figure out what was going on with the headlights but confirmed it was the electrical system. They called their Electrical Engineer in and it was confirmed it was something going on with the electrical system via the headlamps so we replaced them along with the bulbs and it went again 3 months later. Meanwhile, because this is an issue with the 2018 everywhere the parts were on back order. It took us 2 months to get our car repaired. Currently, our jeep is in the shop again as it went out while my daughter was driving home from work at night in the county (where there are no street lights) and she almost ran off the road. This is a serious and dangerous issue and situation. I've seen a ton of complains for this same issue with the 2018 Jeep Compass model but I don't see where there has been a recall. I guess the recall will happen after someone loses their life per usual. Our jeep is in the shop yet again awaiting repair for the same issue. It appears we will be out of a car for another 2 months.
As I was pulling my 2019 Jeep Compass Trailhawk to a light off the highway exit, the vehicle did its automatic stop the engine function. After about 4 seconds a "high coolant temp, shutdown vehicle" note appeared. The engine turned off and I lost complete control. The car would not move, e-brake engaged automatically, and the vehicle would not restart. 30 minutes later someone came by to jump start the battery and the car started. I was able to drive to a safe location but I am worried this problem will continue. There was no real explanation online and I have read countless accounts of the same problem happening to others, some while driving at high speeds.
Key fob not detected since I bought certified pre-used. There’s an oil consumption issue. There’s a stall issue that completely cut my Jeep off in the middle of rush hour traffic almost causing an accident. I’ve replaced batteries 2x and had to dealer 3x with them unable to reproduce symptoms. They didn’t do the oil consumption test. Just changed oil. This Jeep is a serious hazard!!
This 2018 Jeep Compass Latitude has gone through several repairs already; a lot of them concerning the start/stop system and the battery that powers this feature. In the past 4-5 years, it's been replaced three times. In addition, the engine had to be replaced due to high oil burn. As of recent, the vehicle has started displaying "Stop safely. Vehicle with Shut Off Soon" message; especially during highway cruising. This has posed a highly increased safety risk for my family and there seems to be no way for the dealer to address the problem because they cannot replicate it. The vehicle underwent these repairs when covered by the warranty but because of it's mileage, it is no longer eligible. We need
When at a stop sign the car auto shut off. After releasing the break, the car would not restart and would not go into park. After a few minutes of panic, I was able to move the gear shifter to park and after several attempts, the car barely restarted. This also happened a previous time at a stop light.
The Jeep says High Coolant Temperature even after adding much coolant. Car shuts off while driving on the streets and highways.
The emergency brake lights up and engages randomly. This has happened several times while driving, causing the vehicle to slow to a stop, and requiring a restart.
When stopping at a red light, the car stalls and is unable to restart for 5-10 minutes. All of the lights and emergency notifications start popping up on the screen. Stating service start/stop. This has happened multiple times in the last month in the middle of intersections.
Driving to work and felt like engine locked up. Looked at dashboard and the coolant gauge on left side suddenly spiked and said "Coolant Temperature High." Then 2-3 seconds later the coolant temp gauge went straight back to normal and engine came back on.
Was driving home on the highway and the dash board lights all flashed red then the car would no longer accelerate and the check engine light stayed on. We had a baby in the car and had to pull over using the cars momentum to exit the highway as safely as we could in a dangerous situation. I have just had the entire long block engine replaced in January.
On April 9, 2023, May 19, 2023 June 4, 2023 and today June 7, 2023 as I was driving the car stopped without warning. In both insistence in June I was entering the highway and had to pull over. In the upper right of the dashboard where it states the operation (i.e R for for reserve, d for drive and etc) it changed from "RUN" to "On". I looked down and noticed the emergency parking brake was engaged. I looked at the dashboard and it gave instructions to push and deactivate the parking brakes. The car remained "On" however" I had to turn the car off and restart it. I have called for repair and they can not get to it until the end of June. I am VERY afraid to drive the car and do not have extra cash for a rental. This is my only vehicle and can not be off of work or do my care taking without a car. I only have 30, 000 miles on it as of last week. I have the Mopar warranty and wonder why I can't get a car that I can drive until they figure out what is wrong. It is extremely dangerous if I had gotten on the expressway. I have very concerned.
The contact’s son owns a 2018 Jeep Compass. The contact stated that while her son was driving at an undisclosed speed, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact’s son was unable to restart the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the auxiliary battery had drained the core battery. The contact was informed that the auxiliary and core battery needed to be replaced. The vehicle was repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unavailable. The VIN was unavailable.
1-)I was driving 30 mph and the car stoped 2-) The motor oil consuming very fast 2000 m 3-) The backup cámara is not working
A few months after purchase, my hazard lights came on while the vehicle was off and parked in my driveway. I couldn't get them to turn off until I disconnected the battery. I scheduled a diagnostic with the jeep dealership and before I could get it in, it started happening while I was driving it as well. I never know when it's going to happen. At the diagnostics appointment, they told me it's a problem with the electrical system but that they weren't sure exactly what is causing it. They offered to replace two parts at about $1,500 cost to me that "might" keep it from happening again. They wouldn't honor the warranty. When I reached out to Jeep directly, they told me it isn't covered. Since then it's gotten worse. The auto start/stop system doesn't work. Sometimes the hazard lights won't come on at all. I've been pulled over for driving with them on and I've been unable to turn them on when I needed them. I spoke with someone at Jeep again today because they have been on for that last 2.5 hours and I have to start my car periodically to keep the battery from dying, and was told I needed to take it to another dealership and pay for another diagnostic. I don't feel safe driving this car. I stopped at rest area recently and my hazards stuck on when I got back in the car. I disconnected the battery to reset it but it happened again as soon as the battery was reconnected. I had to drive on the highway with them on. I can't signal lane changes or turns and people get in front of me, slow down, and turn their hazards on to try and let me know that mine are too. This isn't safe and Jeep won't take care of it.
While driving the "coolant temperature high" warning message occasionally pops up and it shows that the temperature is as high as it can go on the temperature meter. It will then shut my engine down and not allow me to resume driving until I completely turn my car off and back on again. After turning it back on, my coolant temperature always reads completely normal between 190-200 degrees Fahrenheit. This problem has occurred multiple times including while I have been on the interstate, in the middle of an intersection, and in heavy traffic. My safety has been severely put at risk multiple times as my car has stopped moving while I was in the process of turning in an intersection and risked being hit from behind and from the side. I have also been in heavy interstate traffic and have been unable to pull-over before my car fully stops moving which puts me at high risk of being hit. I have taken my car to the dealership to have it looked at and they ran diagnostics which showed that there has never been an issue with my coolant system. They have since done an electrical diagnostic as well with which they could not find an issue relating to the coolant system. They replaced my auxiliary battery as they believed it was bad and could have been the cause of my electrical issues and this seemed to cause the issue to go away for a month and a half, but then it started occurring again. The issue also occurs very spontaneously and I have not noticed any signs prior to the issue occurring. Given that it could potentially be days, weeks, or a month before the issue reoccurs, the dealership has not been able to witness the error message or what happens. This issue has occurred on and off for about a year and a half but has started occurring more frequently lately with about seven occurrences in the past five months, the most recent being a significant concern for my safety with my car stopping in an intersection while turning during rush hour.
The car stalls while driving or or stop. It restarts after a few tries
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Vehicle has intermittently turned itself off while driving, locks the brake, and will not restart for a few minutes. Causing a serious safety concern as its happened while driving down the interstate. I have taken it to two different repair shops that can not find a cause. Currently the Jeep will not turn all the way on saying electronic brake engaged, but will also not turn off saying the car is not in park.
The touch screen stereo that also houses the back up camera is going out at only 40,000 miles. This controls many functions and randomly stops working and works again. It first started one month ago but is not fully out. It will have lines through the screen then they go away on their own.
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sometimes when the electronic stop start function turn the engine off at a stop light, the vehicle stalls and is difficult to restart. Additionally, the parking brake sometimes goes on during these episodes. This has happened five or six times.
The contact owns a 2018 Jeep Compass. The contact stated that the main control screen began to malfunction and was independently activating different apps, make phone calls, turn on the heated seats and sudden electrical failures. The contact stated that the low oil level warning light illuminated one and a half month after having an oil change performed. While driving at various speeds, the vehicle decelerated, and the vehicle stalled. The contact restarted the vehicle and the vehicle operated as needed. The failure persisted. The contact stated while idling at a red light, the vehicle failed to accelerate while depressing the accelerator pedal. The contact restarted the vehicle and the vehicle accelerated as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The mechanic was able to restart the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
Mileage: 37,000
Engine light comes on with a warning saying "Stop soon, Vehicle may shut off". A few times that light does not come on but the vehicle applied brakes while driving (5mph) on the road. Felt as if it put the parking brake on by itself. Engine light is still on now constantly saying to pull over. Dealer checked it out and re-grounded some wires but issue is still happening.
The contact owns a 2018 Jeep Compass. The contact stated that she was unable to turn off the vehicle after shifting to park. The contact stated that the “Shift to Park” warning light was illuminated. The contact called a tow truck company, and the driver disconnected both batteries to turn the vehicle off. The contact towed the vehicle to the local dealer, where the vehicle was diagnosed with needing both batteries to be replaced. The vehicle was repaired but experienced the failure a second time. The video of the second occurrence show no "low battery" warning so is the low battery alert malfunctioning, Bob Baker Chrysler Jeep Dodge Ram Fiat (5555 Car Country Dr, Carlsbad, CA 92008: (760) 268-9032) where the vehicle was diagnosed, and it was determined that the trunk latch electrical system was draining the batteries. The manufacture had been contacted but provided no assistance. The failure mileage was about 44,000.
Mileage: 44,000
Jeep compass immediately coolant overheat alert with no warning shutting off engine in the middle of driving. have to shut car off to restart right away and coolant level is fine. Has done this 3 times while driving once on highway. It has been a constant problem and is going to cause an accident as all power controls go off see link of other people with same problem https://www.myjeepcompass.com/threads/error-message-%E2%80%9Chigh-coolant-temperature%E2%80%9D.44398/
Driving 65 MPH on highway - car shut off, high coolant temperature alert on , coolant temperature gauge pegged to top - lasted one second at most. Car seemed to restart itself, alert went away, temperature gauge dropped to normal - car seemed fine. Had I stalled I would have been rear ended for SURE! This happened once before but I was stopped at a light - same scenario.
The auto start stop stopped working. My car overheated in May 2022 which I paid 900 dollars for repair. Also screen went out on Dec 2021. My car is in the shop now because it stopped on the freeway and the hot start/stop stops the car from moving.
On 2/6 I was driving down the road and my coolant tempature went from the middle all the way to high. My car turned off and locked up and then turned back on. This happened again on 2-9 and 2-13. The dealership said the electric, wires, coolant sensor, and coolant system were fine. There were no air bubbles, leaks or gas seeping into the coolant system.
For the second time this week , the emergency brakes have engaged while my vehicle was in motion . Both times in the middle of a busy intersection . The car gives me about 5 seconds to try to get to somewhere safe before it totally cuts off. Luckily both times i was able to put hazards on , get a clear path to the side of the road and fidget with it until it started up again . Terrifying to think that i could lose my life or cause someone else to get seriously injured because my vehicle just STOPS in the middle of driving . With NO WARNING , and literally only seconds to react.
Question #1: Power Window Circuit. No voltage found in circuit. The rubber protective cover to the electrical connector of the power window circuit was not fully on. Because of that large amounts of corrosion was discovered on both the body and door harness sides of connector. Extended warranty WILL NOT cover corrosion. Therefore, the consumer is forced to pay thousands of dollars out of pocket to fix in order to have drivers side window operate again. Drivers side window will not go up or down. Question #2: Can't operate the drivers side window in case of an emergency. The service tech advisor at the dealership noted that the corrosion could spread to other electrical wirings throughout the vehicle causing the the car to not operate whatsoever. Question #3: Problem was confirmed/reproduced at dealership when vehicle was brought in for inspection. Question #4: No Question #5: No warnings signs whatsoever. Was very abrupt and random. First occurred just a few weeks ago.
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.
The auxiliary battery has failed at least 3 times (2018) and been replaced, as well as the main battery. When this happens the car is dead in the water, even the SiriusXM Guardian controls on the rear view mirror do not respond leaving you in dangerous situations. You are unable to contact emergency services for a tow, or emergency vehicles. The dealership said it was faulty batteries but has had to replace them one more time after replacing the ones they say were faulty by manufacturer. The dealership wants additional money for tracing the issue but the car is just out from warranty by a few months. Prior to this, the dealership did not trace to find any shorts and the batteries were confirmed to be malfunctioning. There are no error codes found when this occurs. Dealership has confirmed MANY Jeep Compass have had the batteries replaced.
Drove the vehicle I purchased and the lights on the dash board began to illuminate at 2500 miles. The u connect would go black, the dash lights air bags, emergency break, cruise control, etc would illuminate. The the car would shift out of gear automatically put in park flashing, and die in the middle of the freeway without warning, has happened like 3 times, now I am scared to drive it due to the safety of myself and others. I would have to restart the car and it would jerk, then be fine. The hood light would display hood open when it isn't and multiple other lights. Told the wiring harness is melted causing the problems. Lights that come on are Advanced Driver Assistance Systems (ADAS) Check engine, Transmission light, Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning
I will be driving and suddenly the car stops. The parking break comes on and the car won't start. Takes awhile to get it restarted. It seems dangerous and as I've googled seems like a problem all across the board not just me.
Since taking over ownership in 2020 of a 2018 SUV that currently has only 61,000 miles I've had electrical issues with the auto start/stop warning light coming on/off intermittently. I was told by that make and model dealership that that happens for several reasons and was of no large concern. I've had the 1 electrical recall 'reprogrammed', but then my car wouldn't start on Thanksgiving. Replaced the main battery then took it back to dealership, $180 later was told the steering gear rack needs replacing. I've heard a clunking sound in the steering for about 2-3 weeks. How with so few miles is that possible? After replacing battery they also said all old codes should've cleared from system and hadn't so they cleared them. I've also noted multiple times that the coolant seems to run on the low side periodically. I've already had warranty replace the washer fluid resevoir next to a hot engine component in 2021. The engine does not appear to cool as it should to me and the placement of hoses and electrical is so tight together this has me wondering if it affects the electronic controls to EVERYTHING. Had I not noticed the steering issue myself, no error or warning messages have displayed on the vehicle. It will not properly calibrate test itself and it is $1800 for this steering part and my warranties have all expired after only 2 years. Multiple electrical components seem to be reported issues as well as steering and engine issues for this year and model. I'm ready to trade it in! I feel the maker needs to re-evaluate this model and make several changes to ensure a safe and reliable vehicle as I do not feel safe to even drive it now even after dealer said I could for now. Problem will worsen, and I have a bad taste in my mouth of this maker now anyhow. I loved my car, now I'm left clueless as to what would be safe and reliable. Service reports and receipts can be uploaded if needed to verify the Dealerships notes and Services performed.
While driving, car began to overheat. I have recently completed an oil change where all my fluids are topped off to ensure proper functionality. Upon inspection, the coolant is completely empty and the car continues to use up coolant as it is used. Car becomes overheated within minutes of driving. When turning on the car occasionally, the dashboard flashes and does not work.
Vehicle has shut down while driving during three separate occasions between 2021 and 2022. While driving, the vehicle flashed a message across the dashboard stating wording about the Electric system and the coolant levels went up, the car stopped for a few seconds, the parking brake came on, radio went off (car powered down) then everything went back to normal. The coolant levels went down, the message disappeared, and I proceed to driving to my destination.
I was driving my daughter to school going 25-30 miles per hour and the car engine shut off as we were moving on the road. I didn’t realize it was off until I couldn’t move the steering wheel. The car stopped in the middle of the road disrupting traffic. The lights on the dashboard were on but the engine wouldn’t start. The dashboard message said “place the car on Parking, press the break and push the button to turn on the car”. I attempted several times to place the car in Parking but it wouldn’t recognize the shift. Finally after several harsh attempts of going from Drive to Parking on the shift, the lights went off and the car recognized being on Parking. I was able to turn the car back on and drove it to the dealer. This is the second time that the car shuts off, the first time I wasn’t driving it though. It stopped working while warming up with the Auto Start feature and parked. It was asking for the same “to place the car on parking” but the car was already on parking. Eventually we unplugged the battery and plugged it back on and after 20ish minutes the car turned on again. No code was detected by their computer scanner. Mechanic claimed I may just need oil. No diagnosis as of today.
My car will flash a "Coolant Temperature Too High" message, vehicle shuts itself down. There is no way it’s too hot and it is really unsafe for my car to just shut down.
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.
My car lost acceleration on nj Garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luckily. I stayed on the side of the road for about a few good long mins trying to figure out what to do or WHO to call. I then tried turning on the car again to see if it would start. It turned on and the oil warning blinked for like one second. That was it. Never stayed on like other cars do. Not one warning beforehand. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. Not this car, only this one second. I was heading into nyc and I just prayed my car wouldn’t shut down on me again until I got to my destination. Luckily got home safe and made an appointment to a mechanic. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. This is the reason my car malfunctioned. How is this safe? Especially that the car doesn’t give a warning, this has given me so much anxiety. I could have gotten into a major accident. Now I have to guess whether I’ve driven x amount of miles and now I have to change the oil. Such a safety hazard.
About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12.0. I kept turning on and off and the car would not start just turn on(radio and lights). Finally said maybe a jump would help. I found someone who could jump my car and it finally worked. Voltage went up to 14.2. My battery was changed exactly one year ago by a jeep dealer. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. My breaks went hard, the voltage went down again. I was stuck on the street. I turned my hazards on to notify other cars. My son was in the car with me too. My anxiety level shot up. Ive had one too many issues with this car. I left the car off for about 10 mins and tried starting it again. Finally it turned on, weak, and all the lights went wonky but then it got stable and started running. I prayed that I get home safely. I did, and made an appointment to the service dealer. It is at the shop right now and they are trying to diagnose my car. Definitely a safety concern.
My 2018 Jeep Compass, Limited stalls out as I am driving. The headlights have never worked and when they do work they are intermittent.
My Jeep has had intermittently headlight issues, along w/ blind spot not working on driver side, + start/stop doesn’t work. I’ve had the headlights replaced, didn’t work. Been told that because issue isn’t happening when in dealers care, then they can’t fix for other issues. this didn’t start happening until UCONNECT bricked my radio system with an update and I had to get it repaired (took two months) — I firmly believe it’s a electrical issue that stems from that but nobody (Jeep) is listening.
Car is stopping while driving at highway speed (second time in a little over a month). Car was taken to Spartanburg dodge after first incident. They claimed it was due to unknown factor and then claimed it was low on oil, which was not true as there was no warning or low oil warning. this car belongs to my daughter and the dealerships think that women are not knowledgeable enough to know of the oil situation. On public forums, there are many sites telling of exact problem and the dealerships will not take responsibility for the situation.
The Jeep started to get vertical lines in the 7 inch u connect screen. At first you could tap it and it would reset. Now, it is completely covered with vertical lines, the radio works, however the problem is the back camera does not show what is behind you due to the screen covered in vertical lines. It also does not show any information it is suppose to.
The contact owns a 2018 Jeep Compass. The contact stated he was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated he replaced the battery and alternator himself. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V524000 (Electrical System) however, the VIN was not included. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.
Mileage: 42,000
Stalled in the middle of traffic and would not switch out of gears almost was rear ended. Acceleration delayed and jerks when accelerating going up hill. Check engine light comes on if idling too long. Constant need for oil changes and burning smell of oil leak. Smoke coming from hood due to oil leak. Misfires and if idle temperature of coolant and transmission increases.
The vehicle would not go into gears engine stalled in the middle of road. the engine cut off after it slowed and wouldn't go down. consumes a lot of oil struts tips when turning and bounce when going uphills picked up speed on its on when the highway without pressing on gas pedal
I have not had an incident related to this report. The 8.4" Uconnect screen in my Compass is beginning to delaminate. At this time, about 20% of the screen is affected and has been getting worse over the summer. I have been aware of this problem for almost 1 year, meaning it must have started last summer. The vehicle is available for inspection upon request. I'm submitting this request because a handful of the safety features of my vehicle are controlled through this screen (forward collision, lane departure, blind spot, parking sensors) and severe delamination may render these settings unreachable. This has not happened to me, but other owners have reported "ghost touches" as the sensors begin to fail. This is an issue because the settings can be changed or turned off without the driver's knowledge, resulting in an unsafe driving condition. My local dealership has confirmed through visual inspection that the screen is delaminating. They were not interested in diagnosing the problem without payment. The manufacturer was not willing to work with me outside of the warranty period, and has documented my case.
The Uconnect System on my 2018 Jeep Compass (19,995 miles) is failing/malfunctioning and the Stop/Start Technology has stopped working. Yes, it is available for inspection. After replacing the main battery, my UConnect system stopped functioning properly. It no longer receives a GPS signal rendering the navigation system useless along with the stolen vehicle assistance. Separate from that issue, the screen on my UConnect system is delaminating, which is a bubble that's formed underneath the outer layer. The delamination extends the entire width of the screen on top and covers the area where the time is displayed. This is causing the system to continually flash "Do you want to adjust your clock settings?" and makes a beeping sound every time it flashes. Just like when someone presses on the touch screen. Nothing stops it and it's very distracting. UConnect is the "brains" of the car and controls not only the time, but also navigation, phone, electronic power (heat) to seats & steering wheel, climate, backup camera, and SOS. The screen will continue to delaminate more and cause more system malfunctions and even greater distractions. I have not taken my car to a dealership to get an "official" diagnosis. However, after searching online, I've found that numerous other Chrysler, Jeep, Dodge & Fiat owners are having the same issues with satellite failure after new battery install and delaminating Uconnect screens causing distracting screen notifications. The only warning light displayed is for the Start/Stop malfunction.
The contact owns a 2018 Jeep Compass. The contact stated while stopped at a stop light, the vehicle turned off and the Start/Stop system warning light illuminated. The contact disconnected the battery and then reconnected the battery and the vehicle started operating normally. The vehicle was taken to the dealer and the second battery was replaced; however, the failure reoccurred. The manufacturer was contacted and a case was filed. The approximate failure mileage was 57,000.
Mileage: 57,000
The navigation/backup camera screen is going out. I cannot see when reversing, navigating, or any other function of the screen. This is a risk because I cannot use the backup camera properly to see cross traffic or other obstructions, such as children or pets. This started occurring in July 2022. When attempting to take it to the dealership in Roseville, CA, the service personnel told me I would have to replace the entire screen, and it would cost roughly $1,500. This was without him even having a technician looking at the vehicle.
The vehicle has a backup camera that works intermittently, but frequently shows either a black screen or a frozen image. I have scheduled service at the local dealership on two occasions, had to wait at least two weeks both times because the dealership could not work us in quicker. The camera started operating a day or two before the appointment on both occasions, so the dealership didn't do anything but verify that the camera is operating correctly. Note that this problem is recurring, but the intermittent nature has prevented any real diagnosis by the dealership. There are numerous anecdotal stories on the internet regarding this issue, but there does not appear to be any action by the manufacturer. Also, it is hard to get clear pictures of the screen, but I attached two with the hopes that they help. One basically shows the screen while the other shows the indicator is in reverse.
WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ON, THE ENGINE LIGHT CAME ON AND SAID "SERVICE ENGINE", THE ENGINE SHUT OFF AND SHORTLY AFTER RESTARTED ON IT'S OWN. WHEN IT RESTARTED IT DID NOT ALLOW ME TO REACH THE PREVIOUS SPEED AND WOULD NOT ALLOW ME TO RESTART THE CRUISE CONTROL SYSTEM. IT DID FINALLY LET ME REACH A DECENT SPEED. I PARKED THE CAR AND THEN LATER STARTED THE CAR, IT APPEARED TO BE NORMAL, THE CRUISE CONTROL WORKED AGAIN. AT HOME I WAS ABLE TO RESET THE SERVICE ENGINE LIGHT. THIS WAS DANGEROUS BECAUSE IF THERE WAS A VEHICLE CLOSE BEHIND ME THERE WOULD HAVE BEEN AN ACCIDENT.
OUTRAGIOUS OIL CONSUMPTION, CAR SHUTS DOWN OR SLOWS DOWN SIGNIFICANTLY WHILE DRIVING, CHECK ENGINE LIGHT CAME ON AND NOW READS CODE P1DD2, IVE ONLY HAD THIS VEHICLE FOR 1.5 YRS. AND IVE HAD TO CHANGE OIL ABOUT 8 TIMES AND CARRY EXTRA OIL WITH ME IN CASE IT ACTS UP OR NEEDS IT. NOW CAR WONT GO OVER 30 MPH AND SPITS AND SPUTTERS. I JUST GOT AN OIL CHANGE DONE! LITERALLY 2 DAYS AGO. PLUS I JUST HAD TO REPLACE SWAY BAR LINKS AND BOTH FRONT TIRES DUE TO ACCESSIVE WEAR. THIS VEHICLE DOESNT EVEN HAVE 35,000 MILES ON IT. THERE SHOULD BE NO REASON TO REPLACE THOSE THINGS SO SOON. PLEASE HELP!
My Jeep has been stalling on me my oil lamp came on twice the day before i didn’t think anything of it because i needed a oil change anyway got the oil change car stalled at a red light my auto stop start came on after i shunt the car down and turned it back on now it’s stuck on
The contact owns a 2018 Jeep Compass. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled. The traction control warning light illuminated and several other unknown warning lights illuminated. The contact waited until the vehicle cooled down and was able to restart the vehicle. The vehicle was taken to the dealer and the contact was informed that the ECM needed to be updated, and the battery needed to be replaced. The manufacturer was contacted and the contact was advised to contacted the NHTSA Hotline. The failure mileage was approximately 85,000.
Mileage: 85,000
The week after I purchased it, the warning for my eco fuel came on and then service engine light. I was traveling at 45 mph and it instructed me to pull safely to the side of the road. Before I could do so, the car seized and jerked to a halt at a slowing speed of 10pm. The car had to be towed, “reset”. Since then I get the same alerts, the car will not accelerate when this happens and then slowly declines and shut down.
The stock radio is extremely hazardous. It started to delimite. It glitches all the time and takes my focus off the road. It randomly calls people, changes important settings such as safety features like the turn signal warning alerts and other functions. It changes the climate controls as well. I have to keep it off at all times due to the issues. There are lots and lots of other jeep/doge owners who have the same issues as I do. This needs to be recalled and taken care of for the safety of people and driving.
The truck just stopped in the middle of the highway. I came to a red light when it turned green the car would not move. The emergency brake engaged and would not disengage to allow the car to be placed in neutral. All power was loss with no warning or check engine notification. Come to find out both batteries were bad. Having the vehicle only 4 months and no one wants to take responsibility for the repairs.
Back Up camera says “check surroundings” but is a completely black screen. Sometimes it works, sometimes it doesn’t…… most of time it doesn’t work. Sometimes it stays on when I’m driving forward as well. With the amount of complaints online about the 2018 Jeep Compass camera issues…. There should be a recall as it’s a safety issue!
the screen is delaminating this is a safety concern due to the uconnect system is malfunctioning due to the screen issue. there is ghost touching that changes things randomly in the car that is very distracting to a driver on the road.. ie radio stations changing, climate control changes, radio volume control. its quite shocking to be on the road and have the radio start blaring at you. I am worried that the back up camera will be affected by this issue and that is a huge safety issue. i did go to the dealership and they said i am out of the warranty time period for something like this.i have reported it to jeep copr and uconnect and both have said its not currently something they will fix. the bubble in the screen started in july of 2022 and keeps traveling from the top down.
Jeep Compass auto start/stop system malfunction causes vehicle to stall upon stopping. This is a significant safety issue as the stalls have occurred when stopping on major highways and interstates and other roadways. Once the stall occurs the steps and duration of time required to restart the vehicle are inconsistent. My vehicle has done this several times this week and is only avoidable if I happen to remember to turn the auto start stop function off. There is no warning that the stall is about to occur. The engine in this vehicle also has been replaced due to high oil consumption causing the vehicle to stop at roadway speeds without warning. I also had to have a door hatch replaced that impacted the vehicles start/stop function as well.
The contact owns a 2018 Jeep Compass Limited. The contact stated that half of the center display touchscreen was delaminating. The contact stated that the failure had caused the touchscreen to randomly engage and disengage the radio and AC system. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no additional information was provided. The approximate failure mileage was 17,000.
Mileage: 17,000
I own 2 2018 Jeep Compasses and we have the same problem in both vehicles where the start/stop function malfunctions. It will either not work at all, or it randomly will cause our vehicles to stall, this happens more when our oil is low. The vehicles have stalled on me several times while driving in a public road with traffic behind me and almost caused me to crash. One Jeep has already been brought to a JEEP dealer (that charged us almost $100 to check for defects) and they said everything was fine. They do not acknowledge the problem nor do they try to fix it.
I have a 2018 Jeep Compass with 22k miles. The touch screen panel is delaminating, it started in June at the top of the screen and has already moved almost halfway down the screen. It’s causing “ghost touches”. The radio station changes on its own, the thermostat and seat heaters are turning off and on. It’s distracting while driving. The headlights intermittently stopped working about a month ago, one headlamp will work, the other won’t, then they will alternate, then neither will work. I normally keep the headlights on auto. I switched the dial to every setting, tried engaging high beams and nothing. I tried power cycling the car and no change. At one point no lights would come on, fog, parking or running lights. I had to drive home on the highway and backroads with no lights at night. I don’t know if the lights are going to work when I have to drive at night. I can’t see the roads in poorly lit areas, other cars can’t see me and when they do they flash their high beams at me which is distracting. It took me a month to get an appointment with the dealer but they were unable to look at my car the day of service due to staffing issues. I had to reschedule for another day another 2 weeks away. I feel like this is an accident waiting to happen. Overall the Jeep has always had bugs, but nothing like the screen and headlights.
The vehicle consumes oil at an alarming rate despite being fixed by dealership. The oil pressure light will come on and stall the vehicle WHILE driving, usually while turning. This will shut off the vehicle in the middle of roads.
The unconnect radio worked fine for 3 years until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up and now summer, I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. I cannot control the radio, temperature, GPS navigation, backup camera, etc. Google it this is a know issue jeep need to put a recall out on these radios. The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system.
This situation started back in April 2022. The steering wheel, ABS, Slip Hill, and other electrical lights came on. April 30th I took my Jeep Compass into the dealership where they said the front right sensor was the cause. The part came-in/installed on May 13,2022. Two months later the same thing is happening. The ABS, Steering wheel, Slip Hill, Check engine lights are all coming back on. I was driving when the Jeep stalled out and I got it to a nearby gas station where it took roughly 5mins to get it started again! While driving the Jeep home I noticed it started to smoke, so it has to be towed! The only appoint I can get is a month out! How am I to get around if I have to wait on service, Jeep do something about this issue that has been happening to many of us that Love our Jeeps!
The contact owns a 2018 Jeep Compass. The contact stated that while her son was driving approximately 15-20 MPH, the vehicle stalled and lost electrical power. There was no warning light illuminated. The contact's son was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic and was diagnosed and determined that the battery fuse had failed. The battery fuse was replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 50,000. THE CONSUMER STATED A FULL REFUND WAS REQUESTED DUE TO THE DEALER NOT DISCLOSING INFORMATION ABOUT THE VEHICLE BEING PREVIOUSLY TOTALED. The consumer stated that they no longer own the vehicle. It is still for sale and there is no salvage title.
Mileage: 50,000
After leaving the freeway, my vehicle completely shut itself down without warning while in traffic. (The "Auto Off" feature was off, so that my car wouldn't shut off at a light.) The dash completely turned off as well as the console. When I attempted to restart it, 4WD service not available and a coolant over temp warning was displayed and showed the coolant temp was all the way at it's hottest. Even though the entire drive up to this point showed the vehicle was running at it's normal temperature. After a minute or 2, the vehicle finally started, after blocking traffic the entire time. Now the temperature was showing normal but now the "Auto Off" was disabled was showing on the dashboard. I pulled into a gas station and the vehicle did the same thing again. I opened the hood to find that nothing seemed out of the ordinary and no odd smells. The coolant wasn't bubbling out or going into the overflow. I again had difficulties trying to start the vehicle. Once it started, I took it to the dealership where they couldn't find any stored codes that related to the coolant system, but found a lot of codes that were related to the electrical system, like the pillar airbags had a code along with the taillights and some others I didn't recognize what they would be for.
There are so many issues I hope I can get it to fit. I love my jeep but after reading all these problems. Having all of them but showing no recalls. I am frustrated. My car is unsafe. It has left me stranded time and time again. And all I do is put money in it. Something needs to be done about it. 1. Since week 5 of owning my 2018 compass I have been told the alignment is terrible. I have replaced tires over 10 times due to wearing down on the inside before reaching 20k miles. 2. Massive oil consumption. I have a constant oil burning smell inside my vehicle when the ac is on and off. Oil is visible under the hood. My car is very well maintained. Checked daily because it goes so fast. 3. The engine runs so hot you can feel it inside at the floor. 4. The transmission overheats constantly. I drive in no traffic. 5. My main issue now. It just decided to shut off as I was picking my mom up. I was just diagnosed with stage 4 colon cancer and have a colostomy. My jeep left me stranded in 104 degree weather. 100 miles from home. This is my only vehicle. To and from chemo I'm worried it's not going to start. I bought a jumper because I have had to ask for a jump 100000 times. The headlights dim the battery jumps down to 11.4. ever code goes off possible. It is dangerous. 6. The check engine light comes on randomly. The car dies. Won't start. Then 20 miles later it will start fine. Then it won't 7. I have multiple engine faults. They say it is not recalled. I can provide a lot more information. If I can get some answers and help.
As I was driving my car and was stopped at a red left and when the green light came on my car shut down all of a sudden. My emergency brake turned on and it was not allowing me to turn on my car or drive it. This caused my safety to be jeopardizes because I was on the road and had no warning it was going to turn off on me. Then my engine light went on and i had to have it towed to the nearest mechanic and when they checked the car had 4 codes P0123 P0222 P2111 and U0420. All indicated that it was the Throttle. When my regular mechanic finally checked it he said the Throttle was broken and needed to be replaced. I never had any warning or had my car experience any of this prior to this incident. This car is only 4 years old and now I have to pay over $1000 to have it fixed.
My Jeep burns through oil very fast. My oil change sticker will stay I do not need an oil change for 2,000 more miles but my car will shut off WHILE driving and then be hesitant to restart. My engine light will then turn on. I will go to get an oil change and there will be nothing left. I will get an oil change and then everything will be fine again for the most part. There is no recall on my VIN but there needs to be. It is incredibly unsafe because my car has shut off on me while driving and then will not start until after a few attempts.
I believe I received a faulty vehicle from Brooklyn Chrysler, Dodge, Jeep, Ram. Located at 2286 Flatbush Ave, Brooklyn, NY 11234. I received this vehicle in October 2021 with a dead battery and a faulty engine. I returned the vehicle, and services claimed to fix all the issues. The next day my car completely shuts down on the highway in the middle of traffic nearly causing an accident. I immediately contacted Jeep to let them know my concerns. Since, the car has completely shut down in the middle of me driving multiple times. This is creating a hazardous environment for myself and others. I returned the car to Jeep and told them I am no longer comfortable driving this vehicle especially since I got it within reasonable mileage (18K). I was told that if I wanted to give the vehicle back I would have to pay $10,000 to do so. I expressed that I was not pleased with that amount. They then told me there was nothing they can do for me and I should get a lawyer to dispute this matter. Leaving me emotionally distressed and scared for my safety and the safety of others. I truly believe this car can get in a major car accident due to its condition.
The wire behind screen gets too hot and none of the controls work. It overheats the screen and it won't turn on. Also it took 15 minutes to unlock the doors more than one time. Something with the lock mechanisms is faulty. In the cold winter the doors won't unlock and open . Very poorly designed. I love this jeep but don't have the money to fix ALL of these issues. It has really low miles too.
The touchscreen randomly started switching between phone calls, navigation, and other functions of system due to touchscreen separating from the LCD of the unit. Malfunction distracting and disabled functionality of the system.
The rearview camera does not turn on occasionally when backing up. The center infotainment display will show the welcome agreement screen and will not show the RVC screen. I have to put the car into park and back into reverse to get the RVC to show. Sometimes I have to accept the agreement first. It's very dangerous because I start to backup thinking the display will show but after moving a couple of feet backwards it never shows up or shows up too late. This happens about 1 in 5 times I start the car.
The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.
Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.
The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.
Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.
On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.
I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concentrating on my driving. It's dangerous and they need to issue a recall! Jeep is well aware of this issue.
While parked for maybe 10 minutes, the service engine and service transmission lights dinged. When putting in reverse it shifted really hard and felt like the car jumped. No problem going in reverse, but would not accelerate very well, couldn’t go over 30-35mph. Going on 2 days now! The code we’ve gotten is “P1DD2”, but no one seems to know what it means. Taking it in Monday morning. Very frustrating and not safe at all!! I’ve read several issues of the same incident(s).
I parked my car somewhere between 1:00-1:30 pm came back out at 3:00 and opened my drivers side door to see the door panel caught fire it was extinguished when I open the door. Yes it can be inspected I could’ve been driving when it caught fire. It will be inspected by an insurance adjuster on Monday. No appearance of any problem prior to incident.
Was pulling into traffic and my car had a low oil pressure light come on and the car shut off almost got hit 3 days later the wiring system when crazy wouldn't let me shut the car off causing my car to over heat
My remote starter always has a problem. I turn it on it turns off. I have had the smart battery changed. There is always a notification stating pull over car will shut down soon. Then that activates the engine light to come on. Then the remote starter is deactivated. I turn off the car everything disappears like nothing happened a few minutes later I get the same notification pull over safely car will shut off soon.
On 3 separate occasions since we purchased the vehicle, the Start/Stop function, where it shuts down at a light or Stop sign, has failed to restart the vehicle upon pressing the gas pedal. We have had to have the vehicle towed for service each time, and they are now replacing the starter again after having replaced it and the fuse link, as well as battery issues related to the start/stop function. Each time, this has happened in intersection (stop light). We have almost been rear ended or hit because the vehicle is now impeding the flow of traffic and has to be put into neutral and pushed off the road, then towed, as it will not start back up without repair. We have always taken it to an official MOPAR/CDRJ service center for repair. It has less than 16,000 miles on it. There was no warning or indication this was going to occur each time, it just fails to start back up after the start/stop function activates.
When using the auto start/stop feature, the vehicle will stall at a stop once I attempt to move from a stop. It happens any time I use this feature, and I have to be sure to turn it off before driving. The most recent incident happened at a stop light, and morning traffic was behind me, causing a back up and potential wreck. We have replaced both batteries and it has not remedied the situation and at this point I am not feeling safe to drive my own vehicle.
The car stops in the middle of traffic and doesn’t restart for about 5 mins causing traffic stops. People have to go around me because the emergency brake won’t disengage. The car won’t start when it’s supposed to I called to get it repaired and they gave an appointment 2 months later. The car is just sitting.
While driving the engine will shut off completely, I’m unable to press the gas pedal to accelerate the vehicle and have to coast my vehicle to a place in order to shut off the vehicle and start it in order to continue driving.
My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everything off. Wait about a minute and disengage the brake. I can press the ignition button and the car starts back. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. This is becoming an issue and it is extremely frightening and annoying
Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the car stalls, warning messages start popping up stating engine service, transmission service, auto start/stop disabled, and the car starts rolling backwards as we were on a hill. Luckily we put our hazards on and turned the car off and back on and was then able to accelerate forward but the warning signs continue to show. To say this vehicle is going to kill someone is an understatement yet there are no active recalls for this vehicle. I have read countless articles on consumers having this exact issue for this same car with nothing being done.
I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over safely the car is going to shit down came on, on highway I finally found a place but not before the car started putting several warming lights on and check engine light on again, then lurching slowing to no acceleration and stopping in the middle of the road no power, none not even enough to power the door locks. This is the 3rd attempt at fixing this issue without any help from Chrysler that my Vin should be included in the U87 recall I have the same engine and problems. The dealership (Victory Chrysler Dodge Jeep Ram) refused to actually fox the issue. Then told me because I did not buy the Mopar brand batteries that why my vehicle nearly killed my family, AGAIN.
The contact owns a 2018 Jeep Compass. The contact received notification of NHTSA Campaign Number: 18V524000 (Electrical System). The contact stated that while driving 25 - 30 MPH, and making a turn, the vehicle stalled. The low engine oil message was displayed. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the dealer performed an oil consumption test and reprogrammed the powertrain control module (PCM). However, the failure recurred. The vehicle was taken back to the dealer. The dealer diagnosed that the oil level was near empty and that the engine needed to be replaced. The dealer informed the contact that the manufacturer would not cover the cost of repair since the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mileage: 55,000
CAR WOULD NOT STOP, HAD NO CONTROL BEFORE IT HIT THE FRONT OF A HOUSE
I purchased my vehicle in 2019 and had no issues aside from having to get my oil changed much more often than expected (not just by me, but by my servicing location). Just last month I went to turn my vehicle on for work, and the vehicle seemed to be turning on, but then stalled out. It read a message of “service electronic parking brake” and “service ESC system.” My husband managed to get it to turn on the next day and we took it into the dealership, but they could not replicate the incident and said no codes appeared and the vehicle was “fine”. Less than a week later, the same issue arose yet again and I worked around some technical way to be able to turn it on. It was an off and on issue. A couple of days ago when turning on the vehicle to go to work the issue continued, but still I turned it on the way I have gotten accustomed to. As I shift gears into drive, I notice the car feeling somewhat shaky and when I head out lightly press my brakes, the brakes feel as if my emergency brake is engaged. I stop into a parking spot and turn on my emergency parking brake and then disengage it. Then I decide to see if that made a difference, well this time as I picked up speed (around 10mph) it felt as if I had a flat tire but all the tires were fine. I parked back up and took my car to the dealership the following day. On the short drive to the dealership the car felt like it was dragging heavily and the sound was a horrifying screeching sound. Once I arrived I explained everything and my car actually displayed the issue upon my arrival and was told it was odd, but yet again I have been told that they couldn’t replicate the issue. I just can’t understand how after seeing and hearing my vehicle there is nothing more that they can do to make sure there are no issues. Currently there are no recalls on my vehicle but I believe there should be further investigation into it as I am seeing many issues with the make, model and year I posses.
My vehicle has nearly killed my entire family multiple times now, stalling out on the highway going 75 miles an hour, shutting off because I turned a corner, rarely starting and having to buy a jump box because my vehicle doesn't want to start due to have a bad PCM according to U87 recall that my VIN isn't included in. I have been lied to by your staff every single time I have called, I am hopeful to get the class action lawsuit that so many states have going on in Missouri as well. My vehicle is extremely dangerous and going to kill my family it will be your fault it, I will ensure that an attorney is well aware of the lack of empathy, the lack of action your company has done, and downright refusal to do the necessary repairs to make my vehicle safe.
The contact owns a 2018 Jeep Compass. The contact stated that while driving 70 mph, the vehicle stalled. Additionally, while driving around corners the vehicle stalled. The vehicle failed to start on several occasions. The contact purchased a jump box. The shift lever in park, emergency brake, auto start, and traction control warning lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the vehicle needed to be reset. The vehicle was repaired however, the failure recurred. The contact stated the failure was like NHTSA Campaign number: 18V524000 (Electrical System). The manufacturer was notified of the failure however, no further assistance was provided. The vehicle was taken to another local dealer Gladstone Dodge Chrysler Jeep & Ram (5610 N Oak Traffic way, Gladstone, MO 64118) but vehicle was not diagnosed or repaired. The failure mileage was 43,000.
Mileage: 43,000
In April my vehicle started stalling when I would turn the corner. Then it died when my son and I were going down the highway at full speed. It just stopped running I had no power to move anymore. Then it would not sure off so I could start it again, now it is hit or miss if it will start I had to buy a jump box so I could go to the store or work. Today the auto start light came on, I am in fear for my families safety. I have reported it to Chrysler multiple times, taken my vehicle to two different dealerships all refusing to help the second dealer refuses to look at it to determine what the issue could be without me paying them first. I am scare we are going to stall again in the highway and get killed. Please help.
The contact owns a 2018 Jeep Compass. The contact stated that the engine failed. The contact stated that while driving in traffic at various speeds, the vehicle abruptly stalled. The failure was experienced several times. There was no warning light illuminated. The contact stated that the push to start button remained illuminated after the failure occurred. The contact was able to restart the vehicle after waiting a few minutes and regained normal vehicle functionality. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
Mileage: 70,000
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running $400 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for $31,210. I am trying to reach the manufacture to see what they can do.
The contact owns a 2018 Jeep Compass. The contact stated while approaching his driveway, when turning off the headlight and the ignition, he noticed the “Lights On’ message was illuminated however, the lights were off. The contact also stated on another occasion, while making a right turn, the vehicle seized. The contact stated while restarting the vehicle, the low oil pressure warning light was illuminated. The contact stated he continued to experience the failure while driving to his residence. The contact took the vehicle to a local dealer, where he had an oil change performed but did not have the vehicle diagnosed. The mechanic was not informed about the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) and 17V740000 (Electrical System) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.
Mileage: 44,000
the backup camera is black sometimes when backing up, sometimes it works, sometimes it does not.
Bought this jeep from dealer Bourne car center, easton ma. jeep electric system malfunction with brakes frequently. Brakes gets locked up and car does not start. i bought this car 5 months before, this issue has happened 3 times already. concerned with brake issue. when jeep is moving, it works well.
I have a 2018 Jeep Compass with a 8.4" Uconnect Infotainment system. I have owned the car since new. The infotainment system screen has started to de-laminate after only 3yrs. This is something you usually see in screens much, much older. While researching the issue at several user sites, I have found that the de-lamination of the screen is quite common among, Dodge, Chrysler, Jeep vehicles. I believe this is a defect in the build of the infotainment control head screen and, at minimum, the manufacturer should offer a one time repair to original owners, ans correct the defect in all future vehicles.
The park rear view camera stops working for long periods of time. Sometimes it even freezes the whole screen on a black screen.
While driving the jeep shuts off and then all lighys come on that are on the dash board. The jeep cannot be restarted nothing works. We have taken it to a dealer more then 5 times in less then 5 months. We replaced both batteries and still had the same issue few days later. they updated pcm module and few days later jeep shut off so the dealer replaced the pcm module. Jeep still ended up shutting off a few different time dealer said battery cable lose and maybe low oil but oil was good. We have been told by dealer they do not know what the issue is even after having a star tech look at the jeep. June 5th 2021 jeep was picked back up from dealer an is sitting in driveway because all light on an jeep oeeps shutting off its unsafe to drive.
BACK UP CAMERA DOES NOT WORK SCREEN KEEPS GOING BLACK WITH MESSAGE SERVICE NOT AVAILABLE. BEEN OVER A WEEK SINCE LAST WORKED. BEEN GOING ON AND OFF SINCE BOUGHT THIS CAR. NOT BEING ABLE TO SEE IS SAFETY
I BOUGHT MY JEEP BRAND NEW WITH ZERO MILES IN 2018 AND HAVE BEEN HAVING PROBLEMS WITH MY BACK UP CAMERA SINCE THEN. MY BACK UP CAMERA FOR MY JEEP RANDOMLY AND CONTINUOUSLY GOES BLACK. THIS CAN LAST A DAY OR UP TO A WEEK I AM WITHOUT A BACK UP CAMERA. JEEP HAS REPLACED THE RADIO TWICE AND HAVE REPLACE THE CAMERA ITSELF ONCE. I'VE TAKEN MY CAR TO GET SERVICE FOR BACK UP CAMERA TO JEEP MULTIPLE TIMES. THE LAST TIME I WAS AT JEEP THEY REPLACED MY RADIO AND IT HASN'T BEEN A MONTH YET AND MY BACK UP CAMERA IS NOT WORKING THE SCREEN IS BLACK. TODAY IS MONDAY, MAY 3 AND I HAVE BEEN WITHOUT A BACK UP CAMERA SINCE FRIDAY APRIL 30TH. I DO NOT FEEL SAFE DRIVING THIS CAR.I HAVE VIDEO PROOF EVERY TIME THE BACKUP CAMERA GOES OUT BUT I'VE ATTACHED A PICTURE OF THE BLACK SCREEN.
I HAVE A 2018 JEEP COMPASS LATITUDE AND ON NUMEROUS OCCASIONS HAVE HAD THE CAR STALL AT RED LIGHTS WHEN SHUTTING OFF FROM BRAKING, WHEN RELEASING MY FOOT FROM THE BRAKE THE CAR FAILED TO ACCELERATE WITH OTHER VEHICLES BEHIND ME. IN THESE INSTANCES I HAVE HAD TO PUT MY CAR IN PARK AND THEN POWER IT OFF AND RESTART IT AS THE QUICKEST FIX. THIS HAS ALSO HAPPENED TO ME IN DRIVE THRUS WHILE STOPPING TO PAY AND AT STOP SIGNS, ALL DOING THE SAME THING AFTER BRAKING AND THE AUTOMATIC START/STOP ENGAGING. THE OTHER ISSUE I HAVE HAD HAS OCCURED WHILE DRIVING DOWN THE ROAD/HIGHWAY. THIS HAS HAPPENED TO ME THREE TIMES NOW. IN ONE INSTANCE I WAS GOING 30 MPH AND MY CAR JUST STOPPED ACCELERATING AND THE POWER STIRRING NO LONGER WOULD WORK, THE SCREEN DISPLAYED A MESSAGE SAYING TO PUT MY VEHICLE IN PARK AND THAT MY VEHICLE NEEDED TO BE STARTED BEFORE IT COULD BE SHIFTED AND THE D SHOWN ON MY DASH WAS BLINKING. WHEN THE CAR STARTED TO SLOW I TRIED TO PULL OVER, BUT MY POWER STIRRING WOULDN'T WORK AND I WAS FROCED TO STAY IN THE MIDDLE OF THE ROAD. ANOTHER TIME I WAS TRUNING A CORNER AT A RED LIGHT AND IN THE PROCESS OF THE TURN GOING AROUND 15 MPH MY CAR DASH SHOWED THE SAME MESSAGE AND PERFORMED THE SAME WAY WITH NO POWER STIRRING. THE THIRD TIME I WAS GOING 55 MPH DOWN A HIGHWAY AND THE CAR DID THE SAME THING. IN EACH OF THESE INSTANCES I PUT MY CAR IN PARK, PRESSED THE BREAK AND THE START BUTTON AND THE CAR DID NOT START, ON THE SECOND TIME IT DID NOT START AS WELL AND SOUNDED AS IF MY CAR WAS NOT GOING TO START AT ALL AND STALLED LIKE THE BATTERY WAS DEAD, WHICH IT CLEARLY WAS NOT. EVENTUALLY THE CAR STARTS AND I COULD THEN SHIFT TO DRIVE AND PROCEED AS NORMAL. THIS IS NOT OKAY THOUGH, AND EXTREMELY DANGEROUS. MY CAR IS NOT VERY OLD AND DOES NOT HAVE A LOT OF MILES ON IT AT THE TIMES THESE OCCURED I WAS AT 31,000- 36,000 MILES.
Mileage: 36,500
MY FORWARD COLLISION WARNING SYSTEM GAVE A FALSE POSITIVE WHILE I WAS DRIVING DOWN A BUSY ROAD WAY. IT ACTIVATED THE BRAKING SYSTEM WHEN THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST 40 YARDS AND CAUSING A VEHICLE THAT WAS FOLLOWING ME TO HAVE TO BREAK AND SWERVE TO MISS HITTING ME. I WAS ON RT 15 IN SHAMOKIN DAM AROUND 12:30 PM GOING 30 MPH
Mileage: 23,000
ON JANUARY 30TH, 2021 I WAS DRIVING ON THE ROUTE 9, I STOPPED ON A RED LIGHT, WHEN IT TURNED GREEN, I WAS ABOUT TO GO AHEAD BUT MY CAR JUST SHUT OFF, I COULD NOT TURN IT ON AGAIN, I CALLED A TOW, WE TOOK IT TO THE DEALERSHIP AND THEY SAID I NEEDED TO REPLACE THE MAIN AND AUX BATTERY, THEY CHARGED $555.15 THE NEXT DAY, WHEN I WAS GOING TO DRIVE THE CAR AGAIN, I TURNED ON AND SEVERAL MESSAGES POPED UP ON THE SCREEN: "STOP SAFELY VEHICLE WILL SHUT OFF SOON' 'SERVICE ANTILOCK BREAK SYSTEM' '4WD UNAVAILABLE' 'SERVICE BREAK SYSTEM' AFTER ALL THOSE MESSAGES THE CAR SHUT OFF. I CALLED THE TOW, WE WENT TO THE DEALERSHIP AGAIN AND THEY TOLD ME THE PROBLEM WAS A WIRE CONNECTION. AFTER THAT I DROVE THE CAR NORMALLY BUT ON APRIL 10TH, 2021 I TRIED TO TAKE MY CAR AND I HAD THE SAME PROBLEM, SAME MESSAGES, I CALLED THE TOW AND WE WENT TO THE DEALERSHIP AGAIN. I AM AFRAID OF MY SAFETY AND OTHERS WHILE I AM DRIVING, THE DEALERSHIP DOES NOT GIVE MORE INFORMATION ABOUT IT, THEY DO NOT FIX THE PROBLEM, AND I THINK AN INVESTIGATION SHOULD BE CONDUCTED IMMEDIATELY TO KNOW IF THE CAR MUST BE RECALL.
Mileage: 46,034
THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT AND THE START/STOP FEATURE WAS ENGAGED. WHEN MY FOOT WAS TAKEN OFF THE BRAKE, THE VEHICLE WOULD NOT RESTART LIKE IT WAS SUPPOSED TO. I PUT IT IN PARK AND TRIED TO RESTART IT AND IT WOULD NOT RESTART. THE BATTERY WAS NOT DEAD AS THE LIGHTS WERE WORKING AS WELL AS MANY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THIS IS THE THIRD TIME IN THREE YEARS THAT THIS VEHICLE WILL GO TO THE DEALERSHIP FOR A SIMILAR ISSUE. THE DIAGNOSES SEEMS TO BE DIFFERENT EACH TIME, BUT ULTIMATELY I TAKE IT IN FOR THE SAME ISSUE AND IT STILL HAS NOT BEEN FIXED. THIS IS A SAFETY ISSUE THAT LEFT ME STRANDED IN THE MIDDLE OF FOUR LANE HIGHWAY. THE LAST TIME IT HAPPENED THE VEHICLE WENT INTO LIMP MODE ON THE INTERSTATE. EVENTUALLY THIS IS GOING TO CAUSE A MAJOR ACCIDENT AND COULD POSSIBLY KILL ME OR MY FAMILY. IT'S HAPPENED TWICE IN START/STOP MODE AT A STOP LIGHT AND ONCE IN MOTION ON THE INTERSTATE AT 70MPH.
Mileage: 46,250
CAR DIES WHILE DRIVING FOR NO REASON. INTERMITTENTLY. TRANSMISSION INTERMITTENTLY JERKS INTO GEAR. INSTRUMENT PANEL INTERMITTENTLY DOES NOT COME ON UNTIL RESTART. KEY FOBS (MAIN FOB AND SPARE) INTERMITTENTLY DO NOT FUNCTION. (BATTERIES ARE NOT THE ISSUE)
Mileage: 44,000
THE VEHICLE DASHBOARD LIGHTS WILL ALL START TO FLASH, CANNOT ACCELERATE CAR, CAUSING ME TO PULL OVER AS BEST I CAN. THIS HAS HAPPENED MULTIPLE TIMES. I WAS TOLD BY A MECHANIC THAT THESE CARS ARE KNOWN FOR EATING UP OIL AT AN ALARMING RATE. THE PROBLEM IS TEMPORARILY FIXED BY ADDING A QUART OF ENGINE OIL. THIS OCCURS AT LEAST ONCE A MONTH AND IS ABSOLUTELY TERRIFYING BECAUSE THERE IS NO WARNING. THERE IS NO 'LOW OIL' LIGHT THAT COMES ON. I HAVE YOUNG KIDS AND I FEEL STUCK WITH THIS LEMON. I ALSO HEAR A LOUD RATTLING COMING FROM THE FRONT PASSENGER SIDE, UNDER THE HOOD BUT CANNOT SEE ANYTHING. I HAVE ALREADY HAD TO REPLACE THE BATTERY AND WAS TOLD THAT DUE TO SOMETHING ELECTRICAL, IT CAUSED MY BATTERY TO COMPLETELY DIE. THIS CAR IS EXTREMELY UNRELIABLE AND UNSAFE.
Mileage: 57,000
TURNING RIGHT ONTO A STREET AND MY CAR COMPLETELY SHUT OFF - I HAD TO STOP COMPLETELY AND CUT IT BACK ON THEN MY LOW OIL PRESSURE LIKE CAME ON. ONCE WE GOT THE VEHICLE HOME AND CHECKED THE OIL WE REALIZED IT WAS VERY DANGEROUSLY LOW AND THIS WAS IN BETWEEN 5,000 MILE OIL CHANGES ... WE HAD TO ADD OIL TO GET IT TO THE MECHANIC SHOP JUST TO GET THE CAR LOOKED AT. THIS HAS HAPPENED AGAIN SINCE AND I HAVE TAKEN IT TO THE DEALERSHIP
Mileage: 45,000
THE VEHICLE WILL RANDOMLY SHUT DOWN WHILE DRIVING. INTERIOR ELECTRICAL STOPS WORKING FIRST. THIS HAS HAPPENED ON A HIGHWAY AND ON A TOWN SIDE STREET. THE STRUT AND SWAY BAR LINKAGE HAVE GONE BAD AND NEED TO BE REPLACED.
Mileage: 40,000
FOR MONTHS MY JEEP HAS HAD ISSUES. ALL THE DASH LIGHTS WILL LIGHT UP WARNING ME OF ISSUES. THE JEEP HAS STOPPED DEAD WHILE DRIVING AND NO WARNING . THERE ARE TIMES I START THE JEEP AN LIGHTS COME SO I TURN IT OFF AND RESTART AND THE LIGHTS GO AWAY. OTHER TIMES I WILL BE DRIVING AND THE LIGHTS COME ON. I HAVE REPLACED BOTH BATTERIES, A PLUG UNDER THE HOOD, AND THE PCM MODULE WAS REPAIRED BY A DEALERSHIP. TODAY I WAS DRIVING AN ALL LIGHTS CAME ON, THE JEEP SHUT OFF, AND IT TOOK ALMOST 20 MINUTES BEFORE THE JEEP WOULD START. I HAD IT PUT ON A DIAGNOSTIC MACHINE TODAY AND THEY SUGGESTED TAKE BACK TO THE DEALERSHIP DUE TO CODES. THESE ARE THE CODES C2502, P2504, AMD P2AF5. I WAS TOLD I NO LONGER AM COVERED UNDER WARRANTY HOWEVER THIS HAS BEEN ONGOING AND ITS A 2018 JEEP. *TR
Mileage: 74,620
CAR NEEDED A NEW ENGINE ABOUT 2 MONTHS AGO FOR BURNING OIL. DURING THIS TIME I STALLED ON A BUSY ROAD AND SOMEONE ALMOST HIT ME. LAST WEEK I WAS IN FLORIDA AND MY CAR WOULD NOT START, IT THEN STARTED SMOKING UNDERNEATH AND A SMALL FIRE WAS STARTED. THE CAR WAS TOWED TO CHRYSLER DEALERSHIP AND IS CURRENTLY STILL THERE WITH AN CHRYSLER ENGINEER COMING TO INSPECT WHAT HAPPENED. I HAVE ATTACHED A COPY OF THE TEXT MESSAGE EXCHANGE WITH CHRYSLER DEALERSHIP IN FLORIDA TO DESCRIBE THE ISSUE. THE WHAT SOUNDS LIKE AN ELECTRICAL FIRE OCCURRED ON 2/6/21. THE ENGINE WAS REPLACED ABOUT 2 MONTHS AGO. THIS CAR IS EXTREMELY UNSAFE.
Mileage: 60,000
MULTIPLE TIMES I WOULD TRY TO START THE VEHICLE AND THE BATTERY WOULD BE DEAD. AFTER JUMPING THE CAR OFF IT WOULD OPERATE WITHOUT A PROBLEM. I TOOK THE CAR TO A REPAIR SHOP AND HAD IT CHECKED BUT NO PROBLEMS WERE FOUND. ON 02/01/2021 THE CAR AGAIN WOULD NOT START. I HAD A MECHANIC JUMP THE CAR OFF AND I LET IT IDLE TO BUILD UP THE BATTERY. AFTER A FEW MINUTES THERE WAS A NOISE AND THEN SMOKE STARTED COMING OUT FROM UNDER THE HOOD. THEN FIRE!
Mileage: 16,638
I STARTED MY CAR LIKE NORMAL AND REVERSED AND DROVE FORWARD DOWN STREET. I NOTICED THE CAR KEPT MAKING JOLTING MOTIONS. I CAME TO A STOP SIGN AND AS I BEGAN TO TAKE OFF AND WAS IN THE ROADWAY THE PARKING BRAKE ENGAGED AND THE BRAKE AND GAS PEDALS LOCKED UP AND THE CAR SLOWLY CAME TO A STOP. I PUT THE CAR IN PARK AND TRIED TO DISENGAGE THE PARKING BRAKE. IT TURNED OFF BUT THE BRAKE AND GAS PEDALS WERE STILL JAMMED. I TURNED THE CAR OFF AND LET IT SIT FOR A MINUTE AND PRESSED THE POWER BUTTON TO TRY AND RESTART THE CAR. IT STARTED MAKING A NOISE AS IF THE BATTERY WAS DEAD AND SHUT BACK OFF. I LET IT SIT FOR A BIT LONGER AND TRIED AGAIN. THIS TIME IT DID THE SAME THING BUT EVENTUALLY TURNED ON. I THEN PUT THE CAR IN DRIVE AND PROCEEDED TO PRESS ON THE GAS TO SEE IF IT WOULD MOVE FORWARD. IT DID BUT HAPPENED AGAIN AT THE NEXT INTERSECTION I HAD TO STOP AT. EVERY TIME THIS WOULD OCCUR IT WOULD NUDGE FORWARD JUST ENOUGH FOR ME TO BE IN THE INTERSECTION AND IT WOULD TAKE A COUPLE TRIES TO GET THE CAR TO RESTART IN ORDER TO MOVE. THIS PROBLEM CONTINUED AND FINALLY A LIGHT POPPED UP THAT SAID "OIL PRESSURE LOW" SO I CHECKED THE OIL AND IT WAS JUST ABOUT EMPTY. I HAD JUST HAD THE OIL THE OIL CHANGED A COUPLE WEEKS BEFORE SO THE OIL SHOULD NOT HAVE BEEN ANYWHERE NEAR EMPTY. I REPLACED THE OIL AND THE PROBLEM STOPPED. I HAVE BEEN MAKING SURE TO CHECK OIL DAILY AND REPLACE AS NEEDED BUT NOW THE CAR IS JITTERY AT TIMES.
Mileage: 49,000
CAR STALLED GOING DOWN THE FREEWAY WITHOUT WARNING, TAKEN TO DEALERSHIP AND WAS TOLD LOW ON OIL, OIL CHANGED AND NO WORD OF OIL CONSUMPTION PROBLEM, ASKED AND GOT AN OIL CONSUMPTION TEST AT DEALER TO WHICH THEY SAID 1 QUART PER 2000 MILES IS NORMAL. HAD INDEPENDENT OIL CONSUMPTION TEST DONE AT MASONS AUTOMOTIVE AND THE CAR IS BURNING 1 QUART OF OIL EVERY 747 MILES. NOW A RECALL TO REPROGRAM THE COMPUTER. THE CAR IS ALSO ON ITS 3RD SET OF BATTERIES DUE TO BATTERY FAILURE, BOTH BATTERIES HAD FAILED LEAVING US STRANDED AS THE BATTERIES FAIL INSTANTLY. DROVE THE CAR AND PARKED IT, CAME BACK LITTLE LATER AND THE CAR WON'T START ALL WARNING AND ERROR LIGHTS START FLASHING AND CAN'T STOP THEM, HAD TO TOW THE CAR TO THE DEALER
Mileage: 20,024
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE BATTERY POWER FAILED AND THE VEHICLE COULD NOT BE STARTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER ENGLEWOOD CHRYSLER JEEP LOCATED AT 100 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 28,000.
Mileage: 28,000
MY 2018 JEEP COMPASS HAS HAD BOTH KEY FOBS DIE WITHIN 2 YEARS OF PURCHASE OF THE VEHICLE. THE MOST CONCERNING THING IS THAT MY VEHICLE WILL START AND I CAN DRIVE AND THEN MY CAR WILL SAY 'KEY FOB NOT DETECTED' AND I CAN NO LONGER DRIVE MY VEHICLE. THIS IS A GREAT FEATURE IF SOMEONE WHERE TRYING TO DRIVE AWAY WITH MY CAR, HOWEVER I AM DRIVING MY CAR AND I HAVE THEY KEYS INSIDE. THIS HAPPENS MORE FREQUENTLY IN THE WINTER MONTHS THAN THE SUMMER. IT APPEARS AS THOUGH THE WINTER COLD CAUSES THE BATTERY OF THE KEY FOB TO DRAIN OR NOT WORK PROPERLY. MY CAR WILL NOT START OR UNLOCK, THEN ONCE I AM ABLE TO UNLOCK THE VEHICLE IT HAS A DIFFICULT TIME DETECTING THE KEY FOB (EVEN WHEN FOLLOWING INSTRUCTION MANUAL SHOT A DEAD FOB). THE VEHICLE WILL EVENTUALLY DETECT THE FOB AND START. THEN ON MY DRIVE THE KEY FOB NEEDS TO BE ON THE DASH NEXT TO THE START ENGINE BUTTON SO I CAN DRIVE AND EVEN THEN IT CAN RESULT IN NOT BEING DETECTED AND STALLING THE VEHICLE. I FIND THIS A VERY CONCERNING ISSUE.
Mileage: 18,000
AT RANDOM ONCE THE VEHICLE IS CRANKED THE ODOMETER WILL BEGIN BLINKING AND NOT STOP UNTIL TURNED OFF. OUR CAR HAS BEEN RESET TWICE AND IT IS ONLY TEMPORARY. WAS TOLD THAT IT WAS A MOTHERBOARD THAT WAS 800$ TO REPLACE BUT IF CLEARING IT WORKS THEY WOULD CLEAR IT UNTIL IT BECAME AN ISSUE. WELL TO ME ITS AN ISSUE ON A TWO YEAR OLD CAR THAT THE MOTHERBOARD TO THE CAR ISN'T WORKING PROPERLY.
Mileage: 22,000
STOP AT A STOP SIGN. I WENT TO PROCEED AND THE ENGINE TURNED OFF. TOOK ABOUT 2-3 MINS TO GET IT TO RESTART. THE STOP/START INDICATOR DISPLAYED FOR SERVICE ON THE SCREEN AND A YELLOW LIGHT WITH AN A POPPED ON AND THEN WENT OFF.
Mileage: 19,000
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Mileage: 34,000
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Mileage: 45,500
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Mileage: 29,256
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Mileage: 26,917
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Mileage: 21,000
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Mileage: 20,000
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
Mileage: 3
2018 JEEP COMPASS WITH AROUND 40,000 MILES WILL SHUT OFF AT HIGHWAY SPEEDS, NORMAL DRIVING SPEEDS 30-70 MPH, LEAVING THE POWER STEERING, ELECTRICAL, AND ENGINE DISABLED UNTIL THE CAR IS PARKED, POWER IS OFF FOR A FEW MINUTES THEN THE CAR WILL TURN BACK ON. THIS HAS HAPPENED ABOUT A DOZEN TIMES TO THIS VEHICLE IN THE LAST FEW WEEKS.
Mileage: 40,000
I TOOK IN MY VEHICLE ABOUT A MONTH AGO TO GET A FIX ON A SERVICE ENGINE LIGHT ISSUE. IT SEEMED TO BE A PROBLEM WHEN I HAD MY AC ON AND THE TRANSMISSION LIGHT AND SERVICE ENGINE LIGHT WOULD TURN ON. I WOULDN'T BE ABLE TO ACCELERATE AND IT WOULD MAKE A JERKING MOVEMENT WHEN I PUT MY CAR INTO DRIVE. I TOOK MY VEHICLE IN ABOUT A MONTH AGO AND THEY SAID THAT THE PROBLEM HAD BEEN FIXED. WELL TODAY I GET IN MY CAR TO DRIVE ON THE HIGHWAY IN THE DMV AND AS I'M LEAVING THE STREET I LIVE ON MY CAR STOPS WITH NO WARNING. I LET IT REST FOR A FEW MINUTES AND THEN TURN IT ON AGAIN; IT HESITATES TO TURN ON MAKING A WEIRD SOUND THEN TURNS ON ABOUT 10 SECONDS LATER. I PUT IT IN DRIVE AND IT STARTS TO DRIVE BUT THEN JERKS AND COMPLETELY STOPS. I BOUGHT THIS CAR IN THE BEGINNING OF THE YEAR AND IF I KNEW I WOULD HAVE ALL THESE ISSUES WITH IT AND BE FEARFUL THAT I COULD'VE GOTTEN INTO A CRASH OR WORSE ON THE HIGHWAY- I WOULD NOT HAVE BOUGHT IT!
Mileage: 46,000
TWICE MY VEHICLE HAS LOST POWER WHILE MAKING A RIGHT TURN. ELECTRICAL SYSTEMS SEIZE UP, EMERGENCY BRAKE ENGAGES WITHOUT ME SETTING IT AND UNABLE TO ROLL DOWN WINDOWS.
WITHOUT ANY WARNINGS, I WAS GETTING READY TO LEAVE FOR THE DAY AND MY CAR WOULD NOT START. THE CAR ATTEMPTS TO TURN ON BUT IT WON'T TURN OVER. I THOUGHT IT WAS THE BATTERY BUT IT'S NOT. MY CAR WAS PARKED WHEN THIS EVENT OCCURRED,
Mileage: 41,000
WHILE DRIVING, ENTERTAINMENT DISPLAY CUTS OUT WITHOUT ANY INPUT BY USER. USUALLY ENDS UP COMING BACK ON MINUTES LATER. WHILE VEHICLE IS OFF AND STATIONARY, CAR DOES NOT REGISTER LOCK BUTTON BEING PRESSED ON INSIDE OF THE VEHICLE OR FROM THE KEY FOB. IF IT DOES, THERE IS ALWAYS ONE DOOR THAT STAYS UNLOCKED.
Mileage: 25,000
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY DRAINED, THE TIRES LOCKED UP, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE COMPUTER INDEPENDENTLY TURNED OFF AND RESET ITSELF. THE GEAR SHIFTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JASON LEWIS CHRYSLER DODGE JEEP RAM LOCATED AT 120 AUTO LN, SPARTA, TN 38583 HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN TO EAST TENNESSEE DODGE CHRYSLER JEEP RAM LOCATED AT 2774 N. MAIN ST, CROSSVILLE, TN 38555, WHERE IT WAS STATED THAT THERE WERE MANY UNSPECIFIED FAILURES WITH THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE KEPT FOR OVER A MONTH FOR COMPREHENSIVE DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CONTACT LEAVE THE VEHICLE WITH THE DEALER AND REQUEST A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
Mileage: 17,000
MY VEHICLE SOUNDS LIKE IT'S DOWN SHIFTING WHEN DRIVING BETWEEN 40 & 50 MILES AND IT HAS CUT OFF ON ME SEVERAL TIMES WHEN TUNING THE CORNERS AND SOMETHING ALWAYS SOUNDS LIKE IT'S RATTLING. I'VE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP AND BECAUSE NO CODES POP UP THEY WANT TO CHARGE ME TO INSPECT IT. I'VE COMPLAINED ABOUT THESE ISSUES SINCE I'VE PURCHASED IT. THERE HAVE BEEN TIMES WHEN ALL OF MY FUNCTIONS LIGHT UP OR IT TELLS ME MY KEY IS NOT IN THE VEHICLE WHEN IT'S IN PLAIN SITE. THIS HAPPENS WHEN I'M DRIVING ON THE STREET OR FREEWAY.
Mileage: 17,579
VEHICLE HAS RANDOMLY SHUTS DOWN WHILE DRIVING STREET OR HIGHWAY. SERVICE TRANSMISSION LIGHT COMES ON WHILE DRIVING AND CAR DECELERATES WHICH IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. BACK UP CAMERA INSTRUMENT PANEL INTERMITTENTLY DOES NOT WORK. I AM SURE THERE IS MORE BUT AT THIS TIME THIS IS ALL I CAN THINK ABOUT AS MY DAUGHTER, SON-IN-LAW AND GRANDBABIES ARE STUCK ON THE SIDE OF THE ROAD 250 MILES FROM HOME. MOST RECENT OCCURRENCE TODAY WITH TRANSMISSION LIGHT.
Mileage: 35,073
WHEN DRIVING DOWN THE ROAD IF I MAKE A COMPLETE STOP THE AUTOSTP ENGAGES WILL NOT DISENGAGE UNTIL JEEP IS IN PARK AND TURNED OFF AND ON. THE EMERGENCY BRAKE WILL ALSO RANDOMLY ENGAGE. CAUSE ME NOT TO BE ABLE TO MOVE. ALSO HAVE HAD TIMES WERE THE BRAKE PEDAL IS STIFF AND CANT START THE JEEP.
Mileage: 49,000
BATTERY DIED AND REQUIRES JUMP STARTING EVERY TIME I TURN THE VEHICLE OFF. IT TOOK AN HOUR TO START MY VEHICLE TODAY. IT IS BELIEVED TO BE A VOLTAGE REGULATOR ISSUE JUST LIKE OTHER MODELS OF THIS VEHICLE BUT MY VIN SAYS IT ISN'T ELIGIBLE FOR THE RECALL.
Mileage: 49,895
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING TO A STOP, AT APPROXIMATELY 5 MPH THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WHO INFORMED THE CONTACT THAT THE MAIN BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Mileage: 70,000
ENCENDIDO REPENTINO DE LUZ STOP, LUZ SERVICIO AL MOTOR, RADIO SE APAGA. ESTO OCURRE MAYORMENTE CUANDO VEHCULO EST MOVIMIENTO, CARRETERA DE CIUDAD, LNEA RECTA.
Mileage: 51,318
INITIALLY SERVICE TRANSMISSION MESSAGE, APPEARS ON THE CAR WHEN IT WAS TURN WITHOUT MOVING FOR MORE THAN 10 MINUTES, AFTER THAT IF THERE WAS AN INTENTION OF CHANGING THE GEAR OF THE CAR (DRIVE OR REVERSE) THE COMPLETE CARS MOVE LIKE A MAYOR PART WAS BROKEN. AFTER TURNING ON THE CAR AND TURNING OFF THE CAR 2 TIMES THE MESSAGE DISAPPEAR AND THE CAR CAN START MOVING FREELY. THE CAR WAS TAKEN TO SERVICE AND THE DEALER SERVICE EXPLAIN THAT IT WAS AN INCORRECT PLUG. WEEKS LATER THE EVENT WAS REPEATED BUT NOW RUNNING AT A SPEED OF 60 MILES PER HOUR. WHEN THE MESSAGE APPEARS WHILE RUNNING THE CAR INSTANTLY REDUCE THE SPEED, WHICH IS VERY DANGER AT THIS SPEED, AND WHEN PRESSING THE ACCELERATOR THE ENGINE DOES NOT RESPOND AND CAN NOT EXCEED 30 MILES PER HOUR. THIS HAS HAPPENED MULTIPLES TIMES, AND IT HAS BEEN 'CORRECTED' IN DIFFERENT WAYS BY THE DEALERSHIP, CHANGING BATTERY AND CORRECTING MISPLACED CABLES, NOW IT HAPPENS EVERY DAY. IT IS IMPORTANT TO STATE THAT I WAS ABLE OF CHANGING THE CAR AT THE DEALERSHIP BUT THE SAME ERROR HAPPENS ON THE NEW CAR.
Mileage: 500
I STARTED THE CAR AND EVERYTHING WOULD TURN ON EXCEPT THE ENGINE (VEHICLE STATIONARY). SOMETIMES THE BACK UP CAMERA IS BLACK AND WON'T TURN ON WHEN REVERSING (VEHICLE MOVING). THE ENGINE LIGHT RANDOMLY TURNS ON WHEN THERE'S NOTHING WRONG WITH THE JEEP (PROGRAMMING/ELECTRICAL ISSUE???) & A BUNCH OF OTHER LIGHTS, BUT THEN THE NEXT DAY IT'LL BE GONE; OR IT'LL BE GONE AFTER I TURN THE VEHICLE ON & OFF MULTIPLE TIMES (THIS HAPPENS WHEN VEHICLE IS MOVING ON HIGHWAY). ALL 3 OF THESE INCIDENTS HAVE HAPPENED SEVERAL TIMES & I FEEL VERY UNSAFE DRIVING MYSELF & MY FAMILY IN THIS VEHICLE, BECAUSE OF IT.
Mileage: 8,400
MY 2018 COMPASS STALLED ON ME TWICE IN CITY TRAFFIC. CHECKED THE OIL AND THE DIP STICK WAS DRY. THE OIL LIGHT DID NOT GO ON.
Mileage: 30,000
SINCE A MONTH AFTER I BOUGHT THE VEHICLE I BEEN BACK TO THE DEALER FIXING VEHICLE IN EVERYTHING. CAR HAS BEEN THROUGH NEW ENGINE NEW RADIO NEW 4 SET OF TIRES NEW STEERING RACK NEW BRAKES NEW ROTORS NEW LUG NUTS ETC I HAVE ALL MY PAPERWORK
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED. THE INSTRUMENT PANEL INDICATED SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED AUTOMATIC START COULD NOT BE DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,800.
Mileage: 26,800
OIL CONSUMPTION OF OVER 1 QT-2QT OVER 2000 MILES OR LESS WITH ENGINE LIGHT ILLUMINATION AND ELECTRICAL ISSUES W/O WARNING. AUTOMATIC SHUTDOWN WHEN DRIVING AND CHRYSLER SAYS ITS NORMAL OIL CONSUMPTION. EVAL. GUIDELINES CHANGE WITH EACH STUDY.OIL CONSUMPTION TEST VERY SPECIFIC AND IS BILLED TO OWNER INDISCRIMINATELY. NO DISCUSSION OF REPAIR. *TR
Mileage: 6,000
DRIVING AND THE WHOLE PANEL WENT DARK, RADIO AND EVERYTHING - CAME BACK ON APPROX 2 HOURS LATER. THIS ONLY HAPPENED ONCE. THEN MY START/STOP STOPPED WORKING. WHEN I TRY TO START MY VEHICLE IT DOES NOT START BUT SAYS ENGINE IS RUNNING. I HAD TO GO OUTSIDE MY VEHICLE TO REMOTE START IT IN ORDER TO GO. VEHICLE STALLED WHILE DRIVING DOWN THE STREET. THIS ALL RECENTLY STARTED TO HAPPEN. A LIGHTNING BOLT SYMBOL APPEARED ON MY GAGE AS WELL AS MY ENGINE LIGHT. *TR
Mileage: 38,000
THE JEEP HAS GONE INTO LIMP MODE TWICE. FIRST TIME WAS ALMOST REAR ENDED. JEEP WAS TOWED TO DEALERSHIP SAME DAY. REPAIRED ONCE ADVISED THERE WAS A MOTHER BOARD ISSUE. THE SECOND TIME DEALER UNABLE TO REPLICATE NO REPAIR MADE. TURN STARTED TO GET STUCK AROUND THE SAME TIME. TURN SIGNAL KEEPS GETTING STUCK HAS BEEN SENT TO DEALER SEVERAL TIMES ISSUE STILL NOT REPAIRED. *TR
Mileage: 13,806
MY 2018 JEEP COMPASS STARTED RANDOMLY OVERHEATING. WE WERE STRANDED FOR OVER 5 HOURS IN THE MIDDLE OF NOWHERE. I HAD THE ENGINE THERMOSTAT REPLACED, AS THE MECHANIC THOUGHT THAT WAS THE PROBLEM. IT SEEMED TO WORK AND WE WERE IN OUR WAY. ABOUT 2 MILES FROM OUR DESTINATION IT STARTED OVERHEATING AGAIN. THERE WAS NO STEAM, NO EXCESS SOUND FROM THE ENGINE, NO NOTHING. I TOOK THE VEHICLE INTO ANOTHER MECHANIC AND HAD A FULL DIAGNOSTIC RAN, ONLY TO COME BACK WITH NOTHING. WE ARE CURRENTLY DRIVING THROUGH THE DESERT WITH THE HEAT ON BECAUSE ANYTIME YOU TURN ON THE AC THE ENGINE STARTS TO OVERHEAT, AND IT IS NOT EVEN 80 OUTSIDE. I LOOKED IT UP IN THE SEEMS TO BE A FAIRLY COMMON PROBLEM FOR THE JEEP COMPASS. WE HAVE A LONG WAY TO GO ON OUR TRIP STILL. THIS IS EXTREMELY CONCERNING CONSIDERING THE AGE AND MILEAGE OF THE VEHICLE.
Mileage: 20,000
CAR HAS STALLED WHILE DRIVING. NO TRANSMISSION FLUID AND JUST BOUGHT FROM DEALER LESS THAN 600 MILES AGO. ENGINE RUNS HOT TO THE POINT VEHICLE STOPS WHILE DRIVING. ELECTRICAL SYSTEM MALFUNCTIONS AND WINDOWS GO UP AND DOWN. BURNING THROUGH COOLANT AND TRANSMISSION FLUID AS WELL AS OIL. CAR OVERHEATS UPON ANY ACCELERATION AND SHUTS OFF. ALL OCCUR WHILE IN MOTION. VEHICLE ELECTRICAL SYSTEM AND LIGHTS TOO BRIGHT AT NIGHT AND CANNOT SEE YOU BACK UP WHILE PARKED OR IN MOTION. CANNOT DIM. VEHICLE GEAR SHIFT IS ROUGH IN AND OUT OF GEAR (IN DRIVE TO PARKED). COULD NOT PARK WHEN STALLED.
Mileage: 31,293
I LEFT MY HOUSE AND DROVE ABOUT A MILE DOWN THE ROAD. I STOPPED AT A STOP SIGN AND AS I WENT TO PROCEED ONTO AN EXTREMELY BUSY ROAD MY 2018 JEEP COMPASS COMPLETELY SHUT DOWN. IT WOULDN'T MOVE AND TOLD ME TO SHIFT GEARS THEN PRESS THE BRAKE AND START BUTTON. MULTIPLE ATTEMPTS WOULD NOT RESTART THE CAR. EVEN THOUGH I PUT IT INTO PARK, THE D ON THE SHIFTER WAS FLASHING AND A MESSAGE ON THE DASHBOARD SAID THAT IT HAD TO BE IN PARK TO START...EVEN THOUGH IT WAS IN PARK. IT TOOK BETWEEN 5-7 MINUTES TO FINALLY START RUNNING, BUT GAVE NO INDICATION OF WHAT THE ISSUE WAS, NO WARNING LIGHTS OR ANYTHING. I WAS ABLE TO DRIVE A MILE TO MY DESTINATION WITHOUT ANY ISSUE, BUT WAS MOMENTARILY IN FEAR FOR MY LIFE AS THE ENGINE SHUT DOWN WITH NO NOTICE. UPON FURTHER INVESTIGATION, I IMMEDIATELY MADE AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT CHECKED OUT.THE MAN WHO HELPED WE WHEN I GOT THERE SAID HE THOUGHT HE KNEW WHAT THE ISSUE WAS. HE SHOWED ME THAT THERE WAS HARDLY ANY OIL ON THE DIPSTICK. I REALIZE I WAS ABOUT 800 MILES PAST THE 5000 MILE OIL CHANGE, AND THEY TOLD ME THAT JEEP SAID IT WAS ACCEPTABLE TO BURN A QUART OF OIL EVERY 2000 MILES. THIS SEEMS EXCESSIVE TO ME AND EVERY MECHANIC THAT I'VE TALKED TO. I HAVE READ THAT THE ENGINE WAS DESIGNED TO SHUT OFF WHEN OIL IS LOW AND CHRYSLER CONFIRMED THAT. HOW DOES THIS PASS TESTING? THERE IS NO WARNING LIGHT AT ALL AND CHANCES ARE THAT YOU WILL DIE OR BE SERIOUSLY INJURED IF YOUR CAR JUST SHUTS OFF IN TRAFFIC. I AM GENUINELY CONCERNED FOR MY LIFE AND THE LIVES AND SAFETY OF OTHERS WHILE HAVING THESE FAULTY VEHICLES ARE ON THE ROAD. THERE NEEDS TO BE A RECALL ASAP AND ENGINES NEED TO BE REPLACED WITH ONES THAT DON'T BURN THROUGH FUEL LIKE THIS. HUNDREDS OF PEOPLE HAVE REPORTED THE SAME ISSUE ONLINE. *TR
Mileage: 10,800
PURCHASED 2018 JEEP COMPASS TRAILHAWK SPORT WHICH NOW AS APPROX. 28,000 MILES. AT APPROX. THE ONE-YEAR MARK OF OWNERSHIP, THE JEEP STARTED EXPERIENCING SIGNIFICANT ISSUES WITH THE AUTO START/STOP FEATURE AND BACK-UP CAMERA. WITH REGARD TO THE FIRST, THE VEHICLE WILL BE STOPPED AT A STOP SIGN, INTERSECTION, ETC. AND THE ENGINE WILL TURN OFF (AUTO START/STOP FEATURE), HOWEVER, THE ENGINE WILL NOT TURN BACK ON AT TIMES. THIS IS AN INTERMITTENT PROBLEM AND UNKNOWN WHAT IT RESOLVES TO SPECIFICALLY. ON OCCASION WHEN THIS FAULT OCCURS, THE VEHICLE WILL DISPLAY THE AUTO START/STOP LIGHT ON THE DASH WITH AN EXCLAMATION POINT NEXT TO IT. IN THE OWNER'S MANUAL IT ADVISES THE VEHICLE SHOULD BE TAKEN TO THE DEALERSHIP FOR DIAGNOSTICS. OWNER HAS TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WITHOUT ANY EXPLANATION OR REMEDY. DEALERSHIPS HAVE ADVISED THEY ARE UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM AND UNABLE TO REPLICATE IT. THE BACK-UP SCREEN IS ALSO AN INTERMITTENT ISSUE. ON OCCASION IT WILL WORK WHEREAS OTHER TIMES IT WILL SIMPLY DISPLAY A BLACK/DARK SCREEN. THE TEXT "CHECK ALL SURROUNDINGS" STILL DISPLAYS ON THE BLACK SCREEN. MOST RECENTLY, HOWEVER, OWNER OBSERVED THE SCREEN SHOWING "CAMERA SYSTEM UNAVAILABLE" WITH THE BLACK SCREEN. JEEP'S WARRANTY PROVIDER/ADMINISTRATOR HAS BEEN EXTREMELY UNRESPONSIVE IN RESOLVING THE AUTO START/STOP ISSUE. IN MANY CASES, WE AREN'T EVEN RECEIVING ACKNOWLEDGEMENT OF THE VIDEOS/PICTURES WE ARE SENDING IN TO THEIR EMAIL. AS OF LATE MARCH, OWNER IS RECEIVING A NEW BACK-UP CAMERA AFTER HAVING JUST DRIVEN THE JEEP TO A DEALER AND REQUESTING REPLACEMENT. OWNER IS CONSISTENTLY BEING TOLD TO TAKE THE JEEP INTO A DEALERSHIP, AS THE PROBLEM OCCURS, BUT DEALERSHIPS CANNOT FIGURE OUT THE AUTO START/STOP ISSUE. OWNER IS BECOMING FEARFUL IN DRIVING VEHICLE AS IT SEEMS UNRELIABLE IN OPERATING PROPERLY.
Mileage: 22,000
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE OIL LEVEL WAS CHECKED. THE OIL LEVEL WAS WITHIN SAFE VEHICLE OPERATING RANGE. THE OIL LIGHT WAS RESET. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. ADDITIONALLY, THE CONTACT STATED THAT THE ESS (ENGINE STOP-START) FUNCTION WAS INOPERABLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO MEADOR DODGE CHRYSLER JEEP RAM LOCATED AT (9501 SOUTH FWY, FORT WORTH, TX 76140) AND SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT (2235 N MAIN ST, CLEBURNE, TX 76033) WHERE THE CONTACT WAS INFORMED THAT AN OIL CONSUMPTION TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
Mileage: 30,000
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Mileage: 20,000
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT WAS DISPLAYED ON SEVERAL OCCASIONS. THIS WOULD OCCUR WHEN 2 QUARTS OF OIL HAD BEEN USED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER THE VEHICLE WAS DIAGNOSED STATED BATTERY WAS IN CHARGE MODE BUT IT WAS NOT FIXED. THE CONTACT WAS CONCERNED OF AN EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.*DT*JB *DT CONSUMER STATED START/STOP READY MODE DOES NOT WORK.*JB*DT*JB
Mileage: 1,700
MY JEEP COMPASS TURNS OFF WHILE DRIVING. THE LOW OIL PRESSURE LIGHT COMES ON AND THE PARKING BREAK TURNS ON IN THE MIDDLE OF THE STREET, MORE THAN 4 TIMES. TOOK MY JEEP TO A DEALERSHIP, THEY SAID DON'T WORRY YOU JUST NEED AN OIL CHANGE. I STATED THAT MY CHECK OIL LIGHT DID NOT COME ON, THE ENGINE LIGHT DID NOT COME ON, AND THE CHANGE YOUR OIL LIGHT DID NOT COME ON. HOW AM I SUPPOSED TO KNOW THE OIL PRESSURE IS LOW? THE LIGHT ONLY FLASHES FOR A SECOND, UNTIL THE VEHICLE TURNS OFF. THE FIRST COUPLE TIMES, I WAS UNAWARE THE LIGHT FLASHED. I WAS TO BUSY TRYING TO AVOID BEING HIT FROM BEHIND. I HAD TO TURN ON HAZARDS, FIGURE OUT THE PARKING BREAK ENGAGED AND PANIC. THAT IS A HAZARD ON THE ROAD. I INQUIRED IF THERE WAS A RECALL OR ANY INJURIES OR DEATHS DUE TO THE ISSUE. THE ANSWER WAS NOT YET. THE 2.4 BURNS OIL, EVERYONE HAS THIS PROBLEM. I DON'T FIND ACCEPTABLE. I HAVE TO DRIVE THIS CAR AT LEAST 6 MORE YEARS. IT IS NOT A SAFE VEHICLE. THE JEEP HAS DIED BACKING UP IN PARKING LOT. THE JEEP DIES DURING TURNING BOTH RIGHT AND LIGHT ON BUSY STREETS. AND ONCE, I TURNED LEFT DROVE 4 CARS LENGTH AND STOPPED DEAD IN TRAFFIC ON A BUSY STREET.
Mileage: 28,300
JEEP COMPASS PROBLEMS WITH STALLING AND SHUTTING OFF WHILE DRIVING
12-29-19 VEHICLE STALLS WHILE DRIVING. CHANGED OIL AS TECH STATES THAT IT IS NORMAL FOR A CALL TO STALL WHILE DRIVING IF IT IS UNDER THE RECOMMENDED OIL LEVEL. 1-7-2020 VEHICLE STALLS AT STOPLIGHT. 1-9-2020 JEEP CHANGES OUT IGNITION SWITCH. 1-10-2020 PU VEHICLE AUTO START STOP WOULD NOT ENGAGE. WENT BACK TO JEEP. COULD NOT RECREATE THE PROBLEM. 1-10-2020 AUTO START STOP MALFUNCTION. 1-11-2020 WENT BACK TO JEEP COULD NOT RECREATE THE PROBLEM BRING BACK IN ON MONDAY. 1-13-2020 CAR TURNS OFF BY ITSELF WHILE AT STOPLIGHT. 9:57 AUTO START STOP MALFUNCTION RED LIGHT BLINKING ON DASH. 1-17-2020 PU CAR MILEAGE 24190 STOP START UNAVAILABLE SERVICES TOP START SYSTEM AT 24193. 1-18-2020 CAR STALLS AGAIN WHILE DRIVING.
Mileage: 24,104
THE JEEP COMPASS 2018 CAR JUST STOPS IN THE MIDDLE OF DRIVING. THERE IS NO OIL LIGHT TO INDICATE IT IS LOW ON OIL. THIS IS A SERIOUS SAFETY HAZARD . THIS HAS HAPPENED TWICE. THE CAR EATS OIL. DEALER SAID TO DRIVE FOR 2000 MILES AND BRING IT IN . I AM TERRIFIED OF DRIVING IT. IT NEEDS A NEW ENGLINE
Mileage: 20,000
MY VEHICLE START/STOP CAUSED ME TO STALL OUT FOR 20MIN IN THE MIDDLE OF TRAFFIC, I WAS NOT HIT, AND I PUT MY HAZARDS ON AND WAVED PEOPLE BY, I HAD TO TURN MY VEHICLE OFF, AND THEN PUT THE PARKING BREAK ON, THEN DISENGAGE THE PARKING BREAK, RESTART MY VEHICLE, AND PRESS THE STAR/STOP BUTTON TO TURN IT OFF, AND SINCE THIS INCIDENT, MY START STOP SYSTEM HAS NOT WORKED BUT I CONSTANTLY HAVE AN UMBRELLA CON ON MY CONSOLE THAT IS A CIRCLE WITH AN EXCLAMATION MARK. I THEN WENT TO ORIELLY AUTO PARTS NEAR MY HOME FOR A DIAGNOSIS, AND IT WAS A MANUFACTURE CODE THAT THEY HAD NO CLUE WAS ABOUT. MY VEHICLE WAS IN MOTION APPROACHING A STOP LIGHT ON A PUBLIC CITY STREET WHEN IT SHUT DOWN AND STALLED OUT, I OBSTRUCTED TRAFFIC FOR TEN MINS UNTIL I FIGURED OUT HOW TO GET MY CAR TO TURN BACK ON.
Mileage: 30,000
THE CAR STALLS OR DOES NOT START. WHEN WE HIT THE START BUTTON IT CLICKS AND THEN THE DISPLAY SAYS THE CAR IS RUNNING. BY NO MEANS IS THE CAR RUNNING. WE HAVE CHECKED THE BATTERY AND DISCONNECTED THE BATTERY TO SEE IF IT WOULD RESET ANYTHING. NO GO. THIS HAS ALSO BEEN HAPPENING SINCE WE BOUGHT THE VEHICLE TWO YEARS AGO. IT HAS NOW DECIDED IT WILL NOT START AT ALL.
Mileage: 45,000
I HAVE HAD THE CAR A YEAR AND THE EMERGENCY BRAKE RANDOMLY COMES ON BY ITSELF WITHOUT HAVING TO PUSH THE EMERGENCY BRAKE BUTTON. IT USUALLY HAPPENS WHEN IN REVERSE OR JUST CRANKING THE VEHICLE. ALSO TONIGHT MY RADIO AND USB PORT COMPLETELY TURNED OFF LIKE I HAD TURNED MY CAR OFF, WHILE I WAS GOING DOWN THE ROAD AT 70 MPH. THEN IT TURNED BACK ON BY ITSELF LIKE I HAD JUST TURNED MY CAR ON, I WAS STILL DRIVING DOWN THE ROAD.
Mileage: 16,500
WHILE DRIVING THE TACHOMETER AND THE DIGITAL AND ANALOG SPEEDOMETERS WENT TO ZERO. AND THE D FOR DRIVE WAS FLASHING IN THE DASH AS WELL AS AT THE SHIFTER ALONG WITH THE PARKING BRAKE LIGHT FLASHING ALSO.WHEN I PULLED OVER AND PUT IT IN PARK IT SHUT ITSELF OFF AND WOULD NOT IMMEDIATELY RESTART. THIS IS A FEW MONTHS AFTER TAKING TO THE DEALER FOR THE TRANSMISSION NOT SHIFTING AND CODES FLASHING. I HAVE ATTACHED A PHOTO TAKEN AT ABOUT 20 MPH OF THE TACHOMETER AND SPEEDOMETERS
Mileage: 30,000
I HAVE A 2018 JEEP COMPASS THAT I PURCHASED EARLIER THIS YEAR IN FEBRUARY. LATER ON IN OCTOBER I STARTED GETTING A LOW OIL PRESSURE SIGNAL MORE SPECIFICALLY IT WOULD SIGNAL WHENEVER I TURN THE STEERING WHEEL WHILE DRIVING. I TOOK IT TO A JEEP TECHNICIAN TURNS OUT IT WAS LEAKING OIL AND NEEDED A WHOLE ENGINE REPLACED (KEEP IN MIND 2018 VEHICLE). FAST FORWARD TO NOW (ONLY TWO MONTHS LATER) MY CAR STARTED SHAKING THEN PROGRESSIVELY WENT TO NOT EVEN TURNING ON AT ALL WHILE DRIVING ON CITY ROAD THE SERV 4WD LIGHT TURNED ON. NOW IT'S BACK AT THE SHOP
FOUR TIMES NOW AFTER THE STOP/START SYSTEM HAS ENGAGED WHILE AT A STOP AND I RELEASE THE BREAK TO START DRIVING, THE CAR EITHER FLASHES 4 WHEEL DRIVE UNAVAILABLE AND THEN GOES INTO LIMP MODE NOT ALLOWING THE CAR TO DRIVE OVER 13MPH UNTIL THE CAR IS RESTARTED OR MOST RECENTLY STATES TRANSMISSION WARNING SERVICE ENGINE AND WON'T ALLOW THE CAR TO DRIVE AT ALL UNTIL I RESTART THE CAR IN THE MIDDLE OF THE ROAD. BOTH TIMES AFTER RESTARTING THE CAR HAS DRIVEN WITH NO ISSUES BUT MOST RECENTLY THE SERVICE ENGINE LIGHT HAS REMAINED ON. THESE ISSUES ONLY HAPPEN WITH THE STOP/START FUNCTION SO I HAVE TO REMEMBER TO TURN THIS FEATURE OFF EVERYTIME I START THE CAR. THIS HAS HAPPENED TWICE IN THE MIDDLE OF A BUSY INTERSECTION IN THE CITY LEAVING ME TO SIT IN THE MIDDLE AND WAIT FOR MY CAR TO SHUT OFF, TURN BACK ON, AND HOPEFULLY DRIVE AWAY WHILE HOPING NO CAR DRIVES RIGHT INTO ME WHILE TRYING TO DO THIS. VERY UNSAFE!
Mileage: 15,500
FIRST MY RADIO CUTS OUT AT RANDOM TIMES. SECOND, I'VE BEEN NOTICING MY OIL LIGHT COMING ON MANY TIMES. I CONSTANTLY FEEL LIKE I'M PUTTING OIL IN THIS CAR. 3 RD, I WAS PULLING OUT OF A STRIP MALL WHEN MY CAR JUST SHUT OFF. THANKFULLY I WASN'T IN TRAFFIC YET. MANY TIMES WHEN I START MY CAR AND START MOVING MY CAR STALLS. THIS HAS HAPPENED TOO MANY TIME THAT I DON'T FEEL SAFE. EVERY 600-1000 MILES I HAVE TO CHECK THE OIL. IT IS ALWAYS LOW AND I BELIEVE THIS IS THE CAUSE OF THE STALL PROBLEM. I BOUGHT THIS CAR IN OCTOBER 2018 BRAND NEW AND HAVE HAD TROUBLE EVER SINCE I HIT 3000 MILES. VERY DISAPPOINTING!!!!
Mileage: 10,000
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES. THE CONTACT STATED THAT SEVERAL UNKNOWN INDICATORS FLASHED ON THE INSTRUMENT PANEL AND THE TURN SIGNALS AND BLIND SPOT MONITOR FAILED TO WORK. THE CONTACT STATED THAT THE COMPUTER WAS IN A CONSTANT LOOP OF TURNING ON AND OFF. TALLAHASSEE DODGE CHRYSLER JEEP RAM FIAT (3987 W TENNESSEE ST, TALLAHASSEE, FL 32304) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR DECEMBER 9, 2019. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 47,000.
Mileage: 47,000
DURING COLD WEATHER/ AND RANDOMLY DRIVING DOWN HIGHWAY, ENGINE WILL CUTOUT AND NOT RESTART. ALSO WHEN PARKED ENGINE WILL CRANK, BUT NOT START. EVEN IF YOU REPLACE BATTERY- DOES NOTHING. THIS IS A VERY HIGH PRIORITY FOR SAFETY CONCERNS. THIS COULD CAUSE LOTS OF WRECKS.
Mileage: 15,335
THE CAR WONT START. WHEN PRESING THE PUSHSTART BUTTON IT WONT WORK. MESSAGE ON THE SCREEN SAYS CAR NOT IN PARK AND WONT START NOR SHUT DOWN. NO WAY TO MOVE IT OR SHUTTING IT DOWN.
Mileage: 7,016
2018 JEEP COMPASS SHUT OFF WHILE DRIVING, IT HAS HAPPENED TWICE SINCE PURCHASE NINE MONTHS AGO. I WAS ON A CITY STREET BOTH TIMES AND IN MOTION.*DT*JB
Mileage: 21,000
I HAVE HAD MULTIPLE, VARYING ISSUES WITH MY 2018 JEEP COMPASS SINCE I BEGAN LEASING THE CAR IN JUNE OF 2018. IN THE PAST YEAR OR SO ALONE, THE CAR HAS HAD THE UCONNECT SYSTEM REPLACED OR FIXED 4 TIMES, THE BRAKES WERE RECALLED AND REPAIRED, IT BROKE DOWN ON THE SIDE OF THE ROAD OUT OF OIL AT 6,000 MILES, AND NOW THE ENGINE NEEDS TO BE REPLACED.
Mileage: 16,500
I HAVE BEEN TO PAPAS NOW 5 TIMES FOR THE SAME TWO PROBLEMS MY START STOP KEEPS STALLING WHEN TRYING TO TURN ON 3 TIMES NOW AND HAS HAD THE CHECK START STOP SYSTEM LIGHT COME ON 3 TIMES NOW. ALSO MY PART OF MY POWERTRAIN WAS BROKEN AND MY STRUT BROKE.
Mileage: 40,000
2018 JEEP COMPASS. CONSUMER WRITES IN REGARD TO VEHICLE'S DASHBOARD, WHILE DRIVING, WILL START TO FLASH THEN VEHICLE WILL PROCEED TO CUT OFF. *AS THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE VEHICLE ONLY NEEDED AN OIL CHANGE AND UPDATES. THE FAILURE PERSISTED. *JS
SAME ISSUE 2X NOW AND FEEL MY LIFE AND OTHERS ARE JEOPARDIZED. WHILE DRIVING ON A HIGHWAY COMING TO A RED LIGHT SLOWING DOWN FOR THE LIGHT TO THEN TURN GREEN WHILE PUSHING THE GAS THE CAR STALLED, SHUT DOWN AND EMERGENCY BRAKE TURNED ON, NOTHING WOULD WORK. I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO EVEN MOVE THE CAR OFF THE LANE OF THE HIGHWAY AND WAS NEARLY IN A CAR ACCIDENT. THE FIRST INCIDENT THE VEHICLE WAS TAKEN IN FOR SERVICE AND WAS TOLD I NEEDED AN OIL CHANGE. I SAID SO WHILE I'M DRIVING, GETTING ON A HIGHWAY 1.5 MINUTES AFTER LEAVING MY HOME MY CAR WILL JUST SHUT DOWN? THE ANSWER WAS YES! UNACCEPTABLE!! HOW ABOUT THE CAR NOT TURNING ON DUE TO LOW OIL OR THINGS OF SUCH INSTEAD OF THE CAR TURNING ON AND ALLOWING YOU TO DRIVE ENOUGH TO GET UP TO 50 MPH THEN JUST SHUTTING DOWN. AGAIN TODAY AND CAR IS BEING TOWED TO DEALER. I HAVE UCONNECT AND RECEIVE EMAILS OF MY CAR DIAGNOSTICS. ONLY 3 DAYS AGO IT SENT A "SUGGESTED" OIL CHANGE. UNDERSTAND THAT UCONNECT HAS AN "IMMEDIATE ACTION NEEDED" ALERT. IF THE CAR SHUTS DOWN I WOULD ASSUME THIS SHOULD BE AN IMMEDIATE ACTION NOT A SUGGESTION. THERE IS NO OIL INDICATOR ON MY DASHBOARD. THIS IS A HUGE SAFETY ISSUE AND CONCERN AND MUST BE IMMEDIATELY. I WILL BE REACHING OUT TO ANY AND ALL NEWS STATIONS THAT WILL HEAR MY STORY AND READ THE HUNDREDS REPORTED IF LEGITIMATE ACTION IS NOT TAKEN SPECIFIC TO THIS LIFE SAFTEY ISSUE! I WAS IN A CAR ACCIDENT IN 2017 AND AN AIRBAG BLEW MY LEFT EYE APART AND HAS LEFT ME BLINDED IN ONE EYE. I PURCHASED THIS VEHICLE TO MAKE ME FEEL SAFE DUE TO THE BLIND SPOT ALERT FUNCTION. I NOW HAVE TO BE CONCERNED THAT I MAY JEOPARDIZED THE SAFETY OF MYSELF AND OTHERS OVER AN OIL CHANGE?! I HOPE THIS REACHES THE RIGHT SOURCE AND I HOPE THEY READ THE HUNDREDS OF OTHER REPORTS THAT ARE EXACTLY THE SAME OR JEEP WILL BE ON THE NEWS AND ALL THOSE THAT TURNED A CHEEK. *DT *DT CONSUMER STATED HER FIANC STOPPED AT THE DEALERSHIP THIS MORNING AND AGAIN THEY ARE STATING THIS HAPPENS WHEN THE OIL IS LOW.*JB
Mileage: 25,000
WHEN DRIVING, THE VEHICLE WILL SUDDENLY STOP, CHECK ENGINE, CHECK TRANSMISSION, SERVICE ENGINE SOON ALL LIGHT UP AND THE CAR WILL NOT RESTART. THE VEHICLE HAS HAD AN OIL AND FILTER CHANGE AT 5,000 MILES. THE ERROR CODES ARE: P3506 AND P2AF5: CYLINDER MISFIRE FAULT DETECTED, THROTTLE POSITION SENSOR, SENSOR REFERENCE VOLATAGE CIRCUIT LOW, CRANKSHAFT POSITION SENSOR, ENGINE OIL PRESSURE SENSOR, ACCELERATOR PEDAL POSITION SENSOR CIRCUIT 1 LOW. THE VEHICLE IS 16 MONTHS OLD AND HAS 7,000 MILES. THIS HAS HAPPENED AT LEAST 7 TIMES, THE LAST 3 YESTERDAY. ALL CITY DRIVING, ONCE IN THE DRIVEWAY. SOMETIMES VEHICLE WON'T TURN OFF, BUT YOU CANNOT MOVE FORWARD. IF YOU WAIT ABOUT 5-10 MINUTES, ALL RETURNS TO NORMAL UNTIL THE NEXT EVENT. MAYBE IN A WEEK, MAYBE IN 5 MINUTES.
Mileage: 7,040
I LEASE MY 2018 JEEP COMPASS. ON FOUR OCCASIONS THE CAR HAS STALLED AND NOT BEEN ABLE TO OPERATE. TWO OF THE STALLING HAS BEEN IN TRAFFIC WHILE THE CAR WAS IN MOTION (HIGHWAY AND INTERSECTION). EVERYTIME I TAKE THE CAR IN FOR SERVICE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM. IT DID STALL AGAIN AT THE DEALERSHIP SO I LEFT IT AGAIN. ON ALL THE OCCASIONS DEALER HAD A LOOK THEY SAID IT WAS A PART THAT NEEDED TO BE REPAIRED, THEN A SOFTWARE UPDATE. THEN SAYING THEY LEFT TOO MUCH CLEANER. JUST LAST WEEK I PICKED UP MY CAR FROM DEALERSHIP WITH A FULL TANK. I DROVE 100 MILES MILES AND THE FUEL INDICATOR DID NOT MOVE AT ALL. I KNOW WHEN I HAVE A FULL TANK OF GAS I HAVE A TOTAL RANGE OF 326 MILES. THEN THE TOTAL RANGE NUMBER KEPT FLUCTUATING. AT ONE POINT IT SAID I HAD 328 MILES LEFT THEN WENT DOWN TO 200 THEN BACK UP TO 300 ALL WITHIN 6 MILES OF DRIVING WITH A 3/4 TANK FULL. THEREFORE IT WASN'T ACCURATE. I TOOK THE CAR BACK IN AND DEALERSHIP SAID IT WAS DUE TO A SOFTWARE UPDATE BUT I JUST HAD A SOFTWARE UPDATE LAST WEEK. AT THIS POINT I DON'T FEEL SAFE DRIVING THIS CAR AND I FEAR FOR MY SAFETY AND AM SCARED FOR THE NEXT TIME MY CAR DECIDES TO STOP WHILE DRIVING. IT IS UNSAFE AND A HAZARD TO MYSELF AND OTHERS.
Mileage: 21,039
JUST STARTED VEHICLE AND PLACED INTO DRIVE. VEHICLE MOVED 5 FEET IN PARKING LOT AND STALLED. FAN AND ALL ELECTRONIC COMPONENTS CONTINUED RUNNING. CHECK ENGINE LIGHT WAS LIT ON CONTROL PANEL. I PRESSED AND DEPRESSED THE IGNITION BUTTON SEVERAL TIMES. THE NOTHING HAPPENED. NO STARTING AT ALL. LEFT THE VEHICLE. PARKING LIGHTS AND ALL ELECTRONICS CONTINUED ON. I COULD NOT SHUT OFF. AFTER 10 MINUTES I WENT BACK TO VEHICLE AND PRESSED THE INGNITION SWITCH AND THE VEHICLE STARTED.
Mileage: 6,300
I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.
Mileage: 14,000
BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER AS LIVES WILL BE LOST IF SIMILAR SITUATIONS ARE BEING REPORTED AS I HAVE SEEN. NICE LOOKING COMPACT SUV BUT I DO NOT TRUST THIS VEHICLE ANYMORE HENCE WHY I WILL BE SWITCHING.
Mileage: 28,213
CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS
Mileage: 3,000
THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.
Mileage: 10,000
AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.
Mileage: 13,000
WHILE STOPPED AT A STOP LIGHT AUTO START/STOP TURNED THE CAR OFF AS NORMAL. A FEW MOMENTS LATER THE BRAKE LIGHT ILLUMINATED ON THE DASH AND THE ELECTRONIC EMERGENCY BRAKE TURNED ON. I RELEASED MY FOOT FROM THE BRAKE TO SEE IF THE CAR WOULD START BACK UP IT WOULD NOT. THE DASH READ OUT IN PARK AND START. I ATTEMPTED HOWEVER CAR WOULD NOT START. THE EMERGENCY BRAKE WOULD NOT TURN OFF EITHER. I HAD TO CALL ROAD SIDE ASSISTANCE FOR A TOW. VEHICLE ONLY HAS 11,400 MILES. THE CAR IS AT THE DEALERSHIP I AM WAITING ON THEIR INVESTIGATION.
Mileage: 11,400
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (LOCATED AT 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 771-8050) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS CURRENTLY BEING TESTED FOR OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Mileage: 34,000
EVERY TIME I AM DRIVING MY CAR MY CAR WILL DO WHAT I CALL A "SPAZ OUT" MOMENT. THE DASH WARNING LIGHTS ALL COME ON AND A LOUD DING BEGINS. MY CAR DASH LIGHTS UP LIKE A CHRISTMAS TREE AND EACH NOTICE POPS UP: TRANSMISSION NEEDS SERVICE, 4 WHEEL DRIVE NEEDS SERVICED. TRACTION SYSTEM NEEDS SERVICE, EMERGENCY BREAK NEEDS SERVICE. THEN THEY ALL GO OFF THE CHECK ENGINE LIGHT REMAINS ON. I AM VERY WORRY FOR MY SAFETY AND OTHER IF THIS VEHICLE LOCKS THE WHEELS WHILE DRIVING ON THE HIGH WAY. MOST MY DRIVING IS ON THE HIGH WAY AT THE SPEED OF 70MPHS.
Mileage: 5,000
I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.
Mileage: 45,000
REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.
Mileage: 29,000
WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.
Mileage: 10,200
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, MAKING TURNS, OR SLOWING DOWN FOR A STOP SIGN, THE VEHICLE STALLED. SEVERAL WARNING INDICATORS, INCLUDING THE ABS AND TRACTION CONTROL, ILLUMINATED. ALSO, THE GEAR SHIFTER BLINKED RED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE THE SERVICE MANAGER TEST DROVE THE VEHICLE AND THE FAILURE WAS DUPLICATED. THE FAILURE WAS DETERMINED TO BE A MALFUNCTIONING COMPUTER MODULE. THE COMPUTER MODULE WAS REPLACED; HOWEVER, THE STALLING FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER SEVERAL UNKNOWN RECALLS AND TECHNICAL SERVICE BULLETINS. RECENTLY, WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS PRESSED, BUT THE VEHICLE FAILED TO TURN OFF. THE CONTACT WAS CONCERNED ABOUT CARBON MONOXIDE POISONING AS THE VEHICLE WAS LEFT RUNNING FOR OVER AN HOUR WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A LEAD SPECIALIST WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Mileage: 1,000
HAVING ELECTRICAL ISSUES WITH SOUND SYSTEM SHUTTING OFF AND NOT COMING BACK ON, ALSO TOOK CAR IN FOR REGULAR MAINTENANCE OIL CHANGE AND WAS TOLD MY CAR HAD VERY LITTLE OIL ALMOST OUT AND NO WARNING LIGHTS CAME ON AT ALL AND IT WASN'T EVEN TIME FOR MY OIL CHANGE, I WAS EARLY. AND NOW MY START/STOP LIGHT CAME ON AND DEALER STATES NO PROBLEM IT JUST WANT WORK PROPERLY.. GAS MILEAGE IS HORRIBLE AND I HAVE TO HAVE OIL CHANGED AND CHECKED MORE OFTEN DUE TO KNOWN ONGOING ISSUES WITH THIS MODEL. I HAVE ONLY 17K ON MY VEHICLE AND PROBLEM AFTER PROBLEM. DONT BUY JEEP COMPASS.
Mileage: 12,000
SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THIS LATEST INCIDENT. IT IS FRIGHTENING TO THINK THAT EVEN WHEN THIS CAR IS ALLEGEDLY REPAIRED ONCE AGAIN, THAT MY SON WILL BE DRIVING THIS CAR FROM STATEN ISLAND, NEW YORK, TO THE CANARSIE SECTION OF BROOKLYN, NEW YORK. PLEASE ADVISE WHAT STEPS SHOULD BE TAKEN. I WOULD LIKE TO TERMINATE THE LEASE IN ANYWAY POSSIBLE.
Mileage: 20,000
I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.
Mileage: 3,500
I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB
Mileage: 3,650
I HAVE HAD TWO INSTANCES WITHIN A 2 MONTHS OF EACH OTHER WHERE MY NEW JEEP COMPASS HAS BROKEN DOWN AND NEEDED TO BE TOWED TO THE DEALERSHIP. BACK IN FEBRUARY, I WAS DRIVING ABOUT 65 MPH ON THE HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON, WHICH I THOUGHT WAS STRANGE. I CAME UP TO A STOP SIGN AND TRIED TO ACCELERATE AGAIN, AND I CRAWLED THROUGH THE INTERSECTION WITH NO POWER, RPMS SHOOTING THROUGH THE ROOF, AND MY WHOLE VEHICLE SHAKING VIOLENTLY. THE HARDER I PRESSED ON THE GAS, THE SLOWER IT WENT. THERE WAS ONCOING TRAFIC AT THIS TIME, SO IM GLAD NO ACCIDENT OCCURED. THE DEALERSHIP SAID THAT I NEEDED TWO SOFTWARE UPDATES, FOR MY TRANSMISSION AND ONE OTHER ONE, AND IT FIXED THE PROBLEM. FAST FORWARD TO APRIL 27, 2019, IM DRIVING 50 MPH AND THE SERVICE ENGINE LIGHT COMES ON AGAIN. I COME TO A STOP SIGN AGAIN, AND TRY TO ACCELERATE, ONLY FOR THE SAME THING TO HAPPEN AS LAST TIME. I MADE IT HOME AND HAD MY CAR TOWED TO THE DEALERSHIP AGAIN. THE SAID THAT THEY DID NOT SEE A CHECK ENGINE LIGHT ON AND WERE NOT ABLE TO FIND THAT ONE HAD EVER BEEN ON WHEN THEY CHECKED THE COMPUTER IN THE VEHICLE. THIS IS ALARMING BECAUSE IT WAS IN FACT ON, AND MY WHOLE VEHICLE WAS BASICALLY DISABLED AND SHAKING VIOLENTLY. THEY SAID SINCE THEY COULDNT FIND ANYTHING THAT THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM UNLESS THEY CAN RECREATE IT. THERE IS CLEARLY SOMETHING MAJORLY WRONG WITH THIS CARS COMPUTER SYSTEM IF IT RANDOMLY DOES THIS WITH NO WARNING, AND IT IS DANGEROUS. IT DOESNT EVEN WORK ENOUGH TO LOG THE HISTORY OF ENGINE LIGHTS THAT ARE TRIGGERED. I DONT FEEL SAFE DRIVING IT. IT IS UNDER A YEAR OLD AND ONLY HAD 9500 MILES ON IT WHEN THIS HAPPEND THE FIRST TIME, NOW IT HAS 13000 MILES ON IT AND IS STILL NEW. THIS IS A MAJOR ISSUE WHEN THE SERVICE SHOP I BOUGHT IT FROM CANT EVEN FIGURE OUT WHAT IS WRONG.
Mileage: 9,500
AFTER STARTING CAR AND DRIVING EMERGENCY BREAK ENGAGES AND CAR SHUTS OFF WHILE IN MOTION. UPON TURNING OFF, "LOW OIL PRESSURE" WARNING COMES UP FOR LESS THAN 3 SECONDS AND THEN DISAPPEARS.. AND ENGINE STAYS OFF. TAKES ABOUT 5-7 MINUTES FOR CAR TO TURN BACK ON. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING ON INTERSTATE HIGHWAY AND BUSY INTERSECTION. SUPER DANGEROUS AND NOT SAFE... HAVE CALLED JEEP TO OPEN A CASE AND TAKING IN FOR SERVICING. THIS IS NOT OK. TRUCK IS LESS THAN 6 MONTHS, NOT EVEN 3,000 MILES.
Mileage: 2,900
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE REMOTE START FEATURE WAS PRESSED ON THE KEY FOB. ALSO, THE AUTO STOP INDICATOR REMAINED ILLUMINATED EVEN WHEN THE FEATURE WAS SET TO OFF. THE CONTACT ALSO STATED THAT THERE WAS A COOLANT LEAK AND THE EMERGENCY BRAKE WARNING INDICATOR WAS ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE AUTOMATIC HEADLAMPS WERE ILLUMINATED AND, WHEN USING THE REMOTE START FEATURE IN COLD WEATHER, THE HEATED SEATS WOULD NOT OPERATE AND THE DEFROSTER WOULD NOT ACTIVATE. THE CONTACT WAS CONCERNED THAT COLD AIR FROM THE AIR CONDITIONING UNIT WOULD BE ACTIVATED INSTEAD. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (LOCATED AT 11031 PERRY HWY, MEADVILLE, PA 16335, (814) 336-2161) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO EVIDENCE OF A COOLANT LEAK. THE MECHANIC WAS ALSO ABLE TO USE THE REMOTE START FEATURE TO START THE VEHICLE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF CONSUMER STATED REAR WIPER,DOOR LOCK AND REMOTE SPORADICALLY WORKS. ALSO, FLUID RELEASE JUST UNDER ENGINE AREA AND AUTO STOP (ENGINE) FUNCTION AS WELL AS EMERGENCY BRAKE AND ELECTRICAL SYSTEM MALFUCTION.*JB
Mileage: 7,500
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE CONTACT WAS ATTEMPTING TO TURN INTO HER NEIGHBORHOOD, THE VEHICLE HESITATED. THE FAILURE USUALLY OCCURRED WHILE DRIVING 30 MPH. ALSO, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE DECELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EAST CAROLINA DODGE JEEP RAM (3401 S MEMORIAL DR, GREENVILLE, NC 27834, (888) 848-5262) WHERE IT WAS DIAGNOSED THAT THE STOP/START SENSOR NEEDED TO BE REPLACED. A NEW SENSOR WAS INSTALLED;. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,079. *DT *TR
Mileage: 55,079
WHEN VEHICLE IS IN MOTION IT WILL STALL. THIS HAS HAPPENED ON FOUR SEPARATE OCCASIONS WHERE I WAS STRANDED IN THE MIDDLE OF THE ROAD AMIDST TRAFFIC, IN INTERSECTIONS, AND ONCE ON A FREEWAY. ON ONE OCCASION I WAS BRAKING TO STOP AT AN OFF RAMP OF AN INTERSTATE. ANOTHER TIME I WAS TURNING ON A RESIDENTIAL STREET. THE OTHER TWO TIMES I WAS IN MOTION ON A STRAIGHT ROAD. IN ALL THESE INSTANCES I RECEIVED ALERTS THAT MY AUTO START NEEDED SERVICING EVEN THOUGH THE DEALERSHIP JUST LOOKED AT IT AND CLEARED THE ERROR/CODE. IT WAS A MIRACLE I WASN'T HIT WHEN THESE EVENTS OCCURRED. THE EVENT HAPPENS IN THIS ORDER: GAS PEDAL STOPS WORKING, SO THE CAR BEGINS TO COAST BUT CANNOT ACCELERATE. ALL THE ENGINEER WARNING LIGHTS POP UP AT ONCE. CAR BEGINS TO BEEP (I ASSUME BECAUSE OF THE WARNING LIGHTS), STEERING WHEEL LOCKS, PREVENTING YOU FROM COASTING YOUR CAR TO THE SHOULDER, THEN THE EMERGENCY BRAKE ENGAGES SO YOU ARE STUCK WHERE YOU ARE. YOU ARE UNABLE TO START THE CAR OR MOVE THE CAR AND YOU ARE STUCK EXACTLY WHERE IT DIED. AGAIN, THIS HAS HAPPENED ON THE FREEWAY, IN THE MIDDLE OF INTERSECTIONS, AND WHILE ON A REGULAR ROAD. WITHOUT WARNING - THE CAR JUST DIES. AFTER ABOUT 10 MINUTES YOU CAN START THE CAR UP AGAIN WITHOUT ISSUE, BUT YOU HAVE TO WAIT UNTIL THE CAR LETS YOU DO IT AND YOU NEVER HAVE A WARNING FOR WHEN IT'S GOING TO HAPPEN AGAIN TO PUT YOURSELF IN A SAFE POSITION ON THE ROAD. IT'S A DANGER TO THE DRIVER AND SURROUNDING VEHICLES. HONESTLY, IT'S TERRIFYING.
Mileage: 22,651
MY TOUCH SCREEN JUST STARTING HAVING LINES THROUGH IT AND IS GETTING WORSE ONLY 22,000 MILES ON MY JEEP
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Mileage: 10,000
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Mileage: 2,955
SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS IS A BRAND NEW CAR. IT IS MY BELIEF THAT THIS DEALERSHIP WAS NOT TRUTHFUL IN DISCLOSING THE ISSUES WITH THIS CAR. WEB SHOWS SEVERAL INSTANCES OF THIS HAPPENING, WHY HAS THE NTHTSA NOT RECALLED THESE VEHICLES WITH THIS SAME SETUP. I BELIEVE IT'S TIMES THAT THIS CAR GETS REPLACED BY THE MANUFACTURER.
THE VEHICLE HAS 1700 MILES AND STALLED AGAIN WHILE DRIVING. TOOK 15 MIN FOR IT TO START BACK UP. THE FIRST TIME WITH 300 MILES THE DEALERSHIP SAID THE BATTERIES WERE BAD. *BF CONSUMER VEHICLE STALLED TWICE AND WAS TOWED. THE FIRST WAS DUE TO PRIMARY AND AUXILLARY FAILING AND PRIMARY BATTERY TERMINAL WAS NOT SECURED TO THE LEAD. BOTH BATTERIES WERE REPLACED. THE SECOND TIME IT STALLED WAS DUE TO STARTER AND ALTERNATOR CABLES AT THE BATTERY FUSE BLOCKED OVERTIGHTENED WHICH CAUSED DAMAGED TO BATTERY POSITIVE TERMINAL. FUSE BLOC WAS REPLACED ALSO DURING BOTH INCIDENTS, STEERING WHEEL WAS INORPERABLE.*JB
Mileage: 1,700
I PURCHASED A A BRAND NEW JEEP COMPASS AND 12 DAYS LATER IT WENT HAYWIRE. I WAS DRIVING IN MY NEIGHBORHOOD AT A SPEED OF NO MORE THAN 20-35MPH. THE ENGINE LIGHT ILLUMINATED AND MPG ON SPEEDOMETER READ 99MPH THEN SKIPPED TO11MPH AND I WAS PRACTICALLY AT A STAND STILL. I WAS ABLE TO CAPTURE VIDEO OF THIS. THE NEXT DAY THE ENGINE LIGHT WAS OFF AND I FIGURED I'D TAKE IT IN THE FOLLOWING BUSINESS DAY (MONDAY). WELL I DIDNT MAKE IT TO MONDAY. THE VERY NEXT DAY, SUNDAY, THE ENGINE LIGHT ILLUMINATED AGAIN ONLY THIS TIME THEN WHIILE DRIVING ON THE HIGHWAY. THERE WAS A MESSAGE ACROSS THE DIGITAL DASH STATING, "PLEASE PULL TO SAFETY, VEHICLE WILL SHUT DOWN SOON". THEN EVERY LIGHT ON THE DASH LIT UP AND THE SPEEDOMETER BEGAN TO SHOW WEIRD NUMBERS. IT LOOKED LIKE A CHRISTMAS TREE THERE WERE SO MANY LIGHTS. THAT MESSAGE WAS ACCURATE BECAUSE IT CERTAINLY DID. IT SHUT DOWN ON THE HIGHWAY AS I WAS ATTEMPTING TO PULL TO SAFETY. I WASNT ABLE TO CAPTURE VIDEO AS I WAS SCARED TO DEATH. I TOOK THE VEHICLE INTO THE SERVICE DEPARTMENT AND WAS LATER TOLD THEY COULDNT RECREATE/REPRODUCE THE ISSUE. SO, AFTER REFUSING TO TAKE IT BACK HOME, THEY DECIDED THEY'D HAVE ONE OF THE TECHNICIANS DRIVE IT HOME TO SEE IF WOULD HAPPEN AGAIN. NEEDLESS TO SAY 7 MOS LATER THEY STILL HAVE MY CAR AND NOW IT JUST DOESNT EVEN START.
Mileage: 1,277
2018 JEEP COMPASS LIMITED BOUGHT BRAND NEW WOULD NOT START WITH APPROX. 240 MILES ON IT. WAS PARKED IN MY GARAGE. CALLED DEALER, WAS TOLD TO CALL ROADSIDE ASSISTANCE. CAR STARTED AFTER SOME TIME, CANCELLED ROADSIDE ASSISTANCE. I DROVE CAR TO DEALER WHERE I BOUGHT THE CAR. THEY DID DIAGNOSTICS, SAID IT WAS SOFTWARE AND SAID CAR SEEMED TO FIX ITSELF. I DROVE CAR HOME THAT SAME DAY. SECOND TIME ,SAME ISSUE, CAR WOULD NOT START WITH APPRX. 3600 MILES . I HAD JUST COME OUT OF THE SUPERMARKET. CALLED DEALER WHERE I BOUGHT THE CAR, CALLED JEEP ROADSIDE ASSISTANCE, WHO LEFT ME SITTING IN THE COLD FOR ABOUT TWO HOURS. COLD AND VERY ANGRY I CANCELLED THAT TOW AND USED MY TRIPLE AAA AND MY LOCAL TOW GUY,(WHO HAD THE JEEP LOADED ON THE FLATBED IN HALF AN HOUR) AND DROVE ME AND MY JEEP TO MY DEALER. SERVICE IS TRYING TO FIX THE CAR. THEY HAVE HAD IT FOR 3 DAYS NOW AND THROUGH THE WEEKEND. JEEP PROVIDED A RENTAL FOR 1 WEEK. THIS IS A SAFETY ISSUE. I NO LONGER FEEL SAFE WITH THIS CAR. HOPING THEY CAN FIX IT OR IT IS MAYBE A LEMON. BOTH TIMES THE CAR WAS PARKED. I HAVE NEVER HAD A CAR LEAVE ME STRANDED LIKE THIS. I DO HAVE A CASE FILE WITH JEEP AND WAS TOLD SOMEONE WOULD GET BACK TO ME IN 1 BUSINESS DAY. THAT DID NOT HAPPEN, I CALLED THEM BACK AND WAS TOLD I WAS GIVEN INCORRECT INFORMATION AND THAT ACTUALLY THEY WOULD GET BACK TO ME IN 24-48 HOURS. SO, I BETTER GET A PHONE CALL OR E-MAIL ON MONDAY. JEEP KNOWS ABOUT THIS ISSUE. I THOUGHT I WAS BUYING A SAFE CAR.. I DON'T FEEL THAT WAY NOW.
Mileage: 3,600
WHILE DRIVING DOWN THE ROAD, I HAVE HAD THE RADIO SHUT OFF MULTIPLE TIMES, THE STOP/START FEATURE KEEPS THROWING ERRORS, MY TEMP GAUGES HAVE WENT HAYWIRE, AND THE BLOWER MOTOR HAS SHORTED OUT AND COOLENT HAS LEAKED OUT CAUSING THE MOTOR TO OVER HEAT. I HAVE HAD TO REPLACE A TIRE WITH LESS THAT 10,000 MILES ON THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP 7 TIMES FOR A TOTAL OF 26 DAYS, 1 TIME BEING TOWED. ALSO HAVE HAD 4 TRIM PIECES REPLACED. ONE PIECE IS STILL ON BACK ORDER FROM 6 MONTHS AGO. ONE PIECE IS FINE AND THE OTHER 2 HAVE ALREADY POPPED OFF. I HAVE HAD THIS VEHICLE FOR ONLY 11 MONTHS. THE FIRST ISSUE STARTED WHEN THE VEHICLE HAD 1404 MILES ON IT AND HAS HAD SERIOUS ISSUES WITH IN THE LAST 5 MONTHS. VEHICLE CURRENTLY HAS 11,400 MILES ON IT.
Mileage: 1,404
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Mileage: 12,500
DAYTON ANDREWS DODGE CHRYSLER JEEP RAM, INC. SOLD ME A DANGEROUSLY DEFECTIVE VEHICLE AND REFUSE TO ABIDE BY LEMON LAW. ON APRIL 21 2018 I PURCHASED A NEW JEEP COMPASS LATITUDE 4X2 SPORT UTILITY WITH 15 MILES ON ODOMETER. AUGUST 2 I RETURNED THE VEHICLE TO DEALERSHIP DUE TO ENGINE STALLING, INTERMITTENT ENGINE SHUT OFFS, WARNING LIGHTS, CHECK ENGINE LIGHTS ON, ELECTRICAL FAILURE AND MULTIPLE LOSS OF PANEL COMMUNICATION FAULTS. AUGUST 6, I WAS TOLD TO PICK UP VEHICLE. UPON ARRIVAL LEAD MECHANIC STATED IT'S A LEMON AND THAT I SHOULD GO LEMON LAW. HE COULDN'T FIND THE SOURCE OF THE ISSUE, IT'S A MANUFACTURING DEFECT BUT IT SEEMS TO BE REPAIRED THIS TIME AND HE WILL CONTINUE TRYING TO FIX VEHICLE IF ORDERED BY HIS BOSS. BEFORE I COULD LEAVE THE DEALERSHIP PARKING LOT VEHICLE STALLED AND ELECTRICAL FAILURE WITH MULTIPLE LOSS OF COMMUNICATION OCCURRED, SO THE VEHICLE NEVER LEFT LOT AND REMAINED UNTIL OCTOBER 29TH UNTIL I WAS TOLD IT HAD BEEN REPAIRED AND TO PICK UP. ON OCTOBER 31ST, VEHICLE HAD ELECTRICAL FAILURE AND MULTIPLE LOSS OF COMMUNICATION AND COMPLETE BLACKOUT OF CONTROL PANEL SCREEN. ON NOVEMBER 7 CHRYSLER FORMALLY REFUSED TO BUY BACK THE VEHICLE AND INSTEAD ADDED INSULT TO INJURY OFFERING $3000 TO KEEP THE DEFECTIVE VEHICLE, SHUT UP AND GO AWAY. HTTPS://WWW.DAYTONANDREWS.NET FCS US LLC CHRYSLER CASE # 34917436 P. O BOX 21-8004 AUBURN HILLS, MI 48321-8004 TEL: 1-800-334-9200 FAX: 313-253-2928 ANY HELP THAT YOU GIVE ME WILL BE GREATLY APPRECIATED. (XXXXXX) **PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)**
Mileage: 5,000
FACTORY TRAILER TOW OPTION LIGHTING CONTROL SHUTS LIGHTS OFF ON TRAILER AND INDICATES TURN SIGNAL LIGHT OUT WHEN LIGHTS ARE FINE. LEFT TURN SIGNALS AND BRAKE LIGHT MALFUNCTION. MULTIPLE TRAILERS TESTED. DEALER HAS REPLACED TRAILER CONTROL MODULE TWICE AND PROBLEM PERSISTS. STILL NO RESOLUTION TO PROBLEM. THIS RESULTS IN AN UNSAFE CONDITION WHEN TOWING.
Mileage: 6,000
VEHICLE TRANSMISSION WOULD JERK OR BUMP HARD ENOUGH FOR SEAT BELT TENSION SYSTEM TO JERK YOU INTO THE SEAT. WOULD MOSTLY HAPPEN AT A CONSTANT 30 MPH OR LOWER SUCH AS A SCHOOL ZONE. ALTHOUGH WOULD ALSO HAPPEN AT HIGHER SPEEDS ON ACCELERATION SUCH AS ON RAMP OR PASSING ANOTHER VEHICLE. AFTER A FEW WEEKS OF THIS AND AFTER A TOUCH SCREEN SAFETY UPDATE TO KEEP THE DISPLAY FROM FLASHING FULL BRIGHTNESS AT NIGHT, THE VEHICLE WAS SLOWING DOWN TO TURN INTO PRIVATE ENTRY OF WORK (GATE THAT REQUIRES RFID BADGE) AND SHUT OFF COMPLETELY IN MIDDLE OF THE ROAD WITHOUT WARNING. VEHICLES HAD TO SWERVE OUT OF THE WAY TO MISS FROM HITTING US AT ONLY 3500 MILES ON THE VEHICLE. LUCKY WE WERE ONLY DOING AROUND 20 MILES AN HOUR AND HAD OUR BLINKER ON. THE TECH THAT TOOK 22 DAYS TO WORK ON THE MOTOR OF THE VEHICLE AND TOLD US THE MOTOR TURNED IT SELF OFF AFTER THE VEHICLE OIL PRESSURE DROPPED TO 5 PSI DUE TO A PLASTIC PART IN ENGINE CLOGGING. I ASKED WHY THE LOW OIL PRESSURE LIGHT DID NOT COME ON AND HE SAID IT IS NOT DESIGNED TO COME ON UNTIL 3 PSI AND IT WILL NEVER SHOW CAUSE THE ENGINE IS SUPPOSE TO TURN OFF FIRST. THIS IS A BIG SAFETY ISSUE YOU HAVE A VEHICLE THAT CAN TURN OFF WITHOUT WARNING ON LOW OIL LEVEL OR LOW OIL PSI. ON NEARLY ANY OTHER VEHICLE ON THE MARKET IF YOU HAVE AN 18 WHEELER COMING UP BEHIND YOU AT HIGH SPEED AND GOING TO HIT YOU AND YOU HEAR A DING AND SEE YOU HAVE LOW OIL YOU CAN SPEED UP AND GET TO A SAFE DISTANCE TO PULL OVER OR PULL OVER RIGHT THEN AND TURN OFF THE MOTOR TO KEEP FROM MESSING IT UP. JEEP HAS DECIDED THAT THEIR MOTOR IS WORTH MORE THEN THE LIFE OF THE PEOPLE DRIVING THEM. YOU SHOULD HAVE A CHOICE FOR WHEN THE VEHICLE TURNS ITSELF OFF IN ORDER TO BE ABLE TO DRIVE IT SAFELY AND TO BE ABLE TO MAKE INFORMED CHOICES. YOU HAVE LOW BATTERY ALERT LOW FUEL ALERT TO LET YOU KNOW WHEN IT MAKE TURN OFF AND WHY BUT THEY DESIGNED IT TO TURN OFF WITHOUT ALERTS
Mileage: 3,500
FRONT DISPLAY PANEL FLASHES OFF AND SCREEN GOES COMPLETELY BLACK THEN SERVICE ENGINE LIGHT COMES ON AND ENGINE STALLS. THEN A MULTITUDE OF SERVICE ALERTS GO ACROSS THE SCREEN AND THE DISPLAY SCREEN CONTINUES TO FLASH ON AND OFF. HAVE TO TRANSITION THE CAR OUT OF DRIVE AND BACK INTO PARK IN ORDER TO RESTART THE CAR. HAPPENS MORE WHEN CAR IS AT A STOP LIGHT.
Mileage: 9,600
1 UNABLE TO TURN THE RADIO VOLUME UP OR DOWN. TURNED CAR OFF AND ON. WOULD NOT TURN OFF ACCESSORY MODE. MESSAGE STATING CAR WAS ON. PICTURE TO BE PROVIDED. TURNED ON AND OFF MULTIPLE TIMES. PROBLEM WAS CORRECTED NEXT TIME I STARTED IT. 2 WHILE DRIVING ACCESSORY DEACTIVATED. WOULD NOT TURN ON. PROBLEM CORRECTED ITSELF HOURS AFTER LEAVING IT PARKED. PICTURE OF ERROR MESSAGE TO BE PROVIDED. 3 MY JEEP WAS UNABLE TO STOP AT A YELLOW LIGHT. STOPPED IN MIDDLE OF INTERSCETION, ALMOST A CRASH. RAINY WEATHER.
Mileage: 3,660
VEHICLE SHUTS DOWN AS I'M DRIVING. PEDALS BECOME HARD AND LIGHTS / WARNINGS COME ON.
Mileage: 16,487
THE AUTO START STOP HAS MALFUNCTIONED SO MANY TIMES NOW I'VE LOST COUNT. I'VE HAD THE JEEP FOR 6 MONTHS. IT STARTED THE FIRST WEEK. THE CHECK ENGINE LIGHT COMES ON AND GOES OFF AND THE START/STOP ISSUE LIGHT DOES THE SAME. I'VE HAD IT IN AND THEY JUST CLEAR THE ERROR MESSAGES AND SEND ME ON MY WAY. VERY FRUSTRATING! THE ENGINE HAS TURNED OFF COMPLETELY AND HAD DIFFICULTY COMING BACK ON MULTIPLE TIMES AT STOP SIGNS AND STOP LIGHTS!
Mileage: 90
I MY JEEP WAS IN MOTION WHEN ALL OF A SUDDEN IT ACTED LIKE IT WAS GOING TO STALL OUT AND THEN DID NOT LET ME GO OVER 34 MILES ! MY CHECK ENGINE LIGHT CAME ON AND A RED LIGHT WITH THE LIGHTNING BOLT CAME ON ! TOOK IT TO DEALER THEY SAID IT'S BECAUSE I NEED AN OIL CHANGE ! GOT OIL CHANGED JUST TO PROVE IT WASN'T BECAUSE OF THAT AND THEN THE DAY AFTER MY PARKING BREAK CAME ON AFTER PULLING AWAY FROM A STOP SIGN AND WAS ALMOST HIT BY A SEMI !!! TOOK IT TO THE DEALER LAST MONTH FOR THE SAME THING AND THEY JUST KEEP SAYING IT'S BECAUSE OF DIFFERENT PROBLEMS LIKE A SOFTWARE UPDATE ! BUT THE CODES AS WHAT THEY ARE SAYING DON'T MATCH ! IT'S PUT ME AND MY CHILD IN DANGER !
Mileage: 10,800
RADIO (DISPLAY) KEEPS SHUTTING OFF AND TAKES MINUTES TO RECONNECT, BROUGHT INTO DEALERSHIP SAY THEY CANT FIND ANYTHING WRONG WITH IT IT. HAS DONE IT 2 MORE TIMES SINCE THEN. HERE A LOUD NOISE WHEN RUNNING BETWEEN 35PMH-45MPH, BROUGHT INTO DEALERSHIP AND THEY SAID NOISE IS COMING FROM DRIVETRAIN, FOUND STARCASE FOR EXACT CONDITIONS AND ENGINEERING IS WORKING ON A SOULTION, NO DTC'S. WAS SENT ON MY WAY. WE JUST PURCHASED VEHICLE IN MARCH OF 2018. NOT A HAPPY CUSTOMER!
Mileage: 6,416
I BOUGHT MY JEEP COMPASS 2018 IN APRIL OF 2018. WHEN I WAS FINALLY ABLE TO DRIVE IT AT NIGHT I REALIZED THE TOUCH SCREEN AND INSTRUMENT PANEL DID NOT DIM WHEN THE HEADLIGHTS CAME ON AS IT SAYS THAT IT WILL DO. IT MAKES IT VERY DIFFICULT TO DRIVE AT NIGHT WITH HOW BRIGHT THE DISPLAYS ARE. *TT *TR
LIGHTS OF THE INSTRUMENT PANEL ARE NOT ABLE TO BE DIMMED.
ALL 24 WARNING LIGHTS CAME ON AND THE VEHICLE CAME TO A COMPLETE STOP ON 3-4 OCCASIONS . TOWED TO DEALER ON 3 SEPARATE TRIPS. DEALER HAS NOT OFFERED ANOTHER CAR YET. I WAS DRIVING AND THE WARNING LIGHTS CAME ON AND THE CAR STOPPED AND I COULD NOT GET IT STARTED BACK , SO I HAD IT TOWED.
MULTIPLE ISSUES WITH CAR DISPLAY, AND DIMMER CAPABILITIES. NAVIGATION SCREEN AND BACKUP CAMERA BLINDINGLY BRIGHT WHEN DARK OUT, CREATING SAFETY HAZARD. HAD INSTRUMENT PANEL CLUSTER SOFTWARE UPDATE RECALL WORK COMPLETED BUT ISSUE NOT RESOLVED WITH RECALL WORK. PROBLEM PERSISTS WHEN VEHICLE IS IN MOTION AND STATIONARY. *TT
Mileage: 100
INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.
WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.
VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.
Mileage: 420
PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.
Mileage: 9
INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.
INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.
Mileage: 125
1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!
Mileage: 75
THERE IS AN ISSUE WITH THE SENSOR CONTROLLING THE BRIGHTNESS OF THE CONSOLE AND NAVIGATION SCREEN. AT NIGHT, THE BRIGHTNESS GETS SET TO THE HIGHEST SETTING, WHICH IS ABSOLUTELY BLINDING, AND THE DIMMER SWITCH DOES DOES NOT WORK. THIS IS A SAFETY ISSUE AND IS CAUSING HARM TO MY EYES.
Mileage: 400
THE INSTRUMENT PANEL DIMMER SWITCH IS INOPERABLE. THE SPEEDOMETER, AND ENTIRE GAUGE CLUSTER, IS STUCK ON FULL BRIGHTNESS DURING NIGHTTIME DRIVING AND IS VERY DANGEROUS AS IT IS BLINDINGLY BRIGHT IN MY FACE.
THE INSTRUMENT LIGHT SENSOR MALFUNCTIONS AND KEEPS ALL THE INTERIOR LIGHTS (EXCEPT DOME LIGHTS) IN FULL BRIGHTNESS ALL THE TIME WHICH MAKES IT VERY DANGEROUS DRIVING AT NIGHT.
I HAD MY VEHICLE DIAGNOSED DUE TO INTERIOR LIGHTS DO NOT DIM AT NIGHT LEAVING THE JEEP VERY BRIGHT AND DANGEROUS. I HAVE CALLED JEEP AND THEY REFUSE TO FIX THE ISSUE OR GIVE ME A SOLUTION ON WHAT TO DO! THEY STILL REFUSE AT OF TODAY 9/26/17.
Mileage: 680