2019 JEEP COMPASS Engine Problems
149 complaints about Engine
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Engine Complaints (149)
My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situation in traffic. The error immediately goes away making it difficult to record in enough time. Authorized repair centers have been unable to recreate the issue due to no fault codes present
Three times since 8/2025 the vehicle flashed a “coolant temperature too high” warning despite the gauge reading normal and no check engine light. Coolant reservoir was at appropriate line. This immediately caused the vehicle to enter limp mode after idling in the drive thru. The vehicle remained in drive with full power but would not allow me to drive or shift to park until i turned the vehicle off. It would restart and allow me to drive. The 4th incident happened 12/13/25. I was at a red light, idling, and when green light came my vehicle flashed the coolant temperature warning and would not allow me to drive. I was stuck in traffic for 5 mins and had to shut my car off to be able to drive. Thankfully in this situation the person behind me was paying attention and did not slam into me. I recently had the main battery replaced. On my way home last night the warning flashed and my car abruptly went into limp Mode while I was actively driving in busy traffic. Thankfully it did not stall and I was able to turn right into a business parking lot. The last two situations could have resulted in accidents and / or injuries and should not be looked over.
There is a large system failure in the Jeep Compass, in which the oil is getting mixed with fluid, causing the transmission fluid to become like chocolate milk. This failure is all in the way the vehicle is manufactured that it causes damage to both the transmission and engine costing approximately more than 14k in repairs. The problem has been confirmed at a dealership, as well as too other 2019-2020 Jeep Compass owners and Jeep has done nothing. It is a safety issue as the vehicle stopped in the middle of the fwy, and needed to be towed. All oil changes and maintenance done at dealership on time and nothing was ever caught, was told this is a common problem for this year's models. A warning lamp popped up the same day I had an oil change appointment. It has not been inspected as no one seems to care to help. I was even charged for the oil change that I didnt get and was never refunded. Car is still not drivable as no repairs have fixed issue.
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the engine overheated, and the coolant hot warning light was illuminated. The contact stated that on several occasions, the vehicle was pulled over and allowed to cool down, and then coolant was added. The vehicle was taken to the dealer, where it was diagnosed and determined that a cylinder had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 141,000.
Mileage: 141,000
The contact owns a 2019 Jeep Compass. The contact stated that while driving on several occasions at various speeds, the vehicle lost power with the check engine and fuel warning lights illuminated. The engine failure, check engine, transmission, engine oil, and alignment messages were displayed. Additionally, the doors locked and unlocked, and the vehicle went into LIMP Mode and then stalled. The vehicle was restarted after 30 minutes, and on the second failure, the vehicle restarted in approximately 10 minutes. The vehicle was towed to a dealer, and the contact was advised to take the vehicle to the Jeep dealer for assistance. The vehicle was then taken to a dealer, where it was diagnosed that there were multiple communication errors and that the software needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was then taken to an independent mechanic, where the failure could not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 31,586.
Mileage: 31,586
My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.
traveling approximately 45-50 mph on two lane road (speed limit 55...had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. the display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and the car jerked enough to cause a decrease in speed. I was almost rear ended. This is a dangerous issue. Ive looked at several forums where they were reported (hopefully to NHTSA as well) to dealers and they had not found a reason yet. batteries (aux and regular) were replaced last fall. PLEASE tell me it wont take someone getting seriously injured for something to be done.
This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.
The car flashed an error code "Coolant temp too high" and the engine shut down while I was entering the parking lot of my son’s school. The car froze up, but then turned itself back on. The coolant temperature was normal. I’ve been terrified to drive ever since.
The car flashed an error code "Coolant temp to high" and shut the engine down while I was entering the on ramp to the expressway. The car stalled in the middle of the lane. The coolant temp was normal and not high. I was able to restart the car and had no issue for rest of the drive. I checked my coolant levels and everything is normal. This again happened the next day in my neighborhood thankfully. The code flashed and the engine immediately shut down. There was little to no time to react. My fear is this will happen again when my daughter is driving.
I was driving normally down the street and the car suddenly shut itself off and a warning light came up that said something like "coolant high" and then it lost all power. after 5-10 seconds, everything came back on as normal. this has happened approximately 20 times in the last 2 years. I took it to the Jeep dealership and they tried to pull codes to see what was happening and they state that they cannot figure out what is wrong with it because it is not pulling any codes for that.
I am submitting this complaint regarding my 2019 Jeep Compass, which suffered catastrophic engine failure at only 50,000 miles despite regular maintenance and timely oil changes. The vehicle has been well-maintained, with all scheduled oil changes performed on time using the recommended oil and filters. Despite this, the engine experienced a dropped cylinder, leading to total failure and requiring a full engine replacement. The manufacturer, Jeep (Stellantis), refuses to cover the repair, stating that the vehicle is just outside its 5-year/60,000-mile powertrain warranty due to the time limit. However, engine failure at only 50,000 miles is highly premature and raises concerns about possible defects in the engine design, materials, or assembly. Given that many modern engines last well beyond 100,000 miles with proper maintenance, I believe this failure may indicate a widespread manufacturing defect that could pose safety risks to other Jeep Compass owners. If the engine fails unexpectedly, it could cause loss of power while driving, creating a serious hazard for drivers and passengers. I request that the NHTSA investigate whether other Jeep Compass owners have experienced similar premature engine failures and determine if this issue requires a recall, extended warranty coverage, or manufacturer accountability. Jeep should not be allowed to avoid responsibility for major engine failures in vehicles with such low mileage. Safety Concerns: •Unexpected engine failure can lead to sudden loss of power, increasing accident risks. •If this issue is widespread, other Jeep Compass owners could face similar failures without warning. •The manufacturer should be held accountable for defects leading to premature catastrophic failures. I urge the NHTSA to investigate this issue and determine if a recall or extended coverage program is warranted to protect consumers from unexpected and costly failures.
When I exited my car to enter my workplace on January 27, 2025, I noticed the radio had not turned off, which was unusual. I re-entered the car, turning the ignition on and off, hoping to shut the radio down. However, when I attempted to start the car, it made stalling noises, and would not turn on. After several attempts, the car turned on but the temperature gauge soared, and an error message about high coolant temperature appeared, causing the car to shut down immediately. I called my husband, who suggested waiting a few minutes before trying again. Fortunately, the car started, and I went into work, advised by my husband not to touch it until it was time to leave. Later, I drove directly to the Jeep dealership. Two days passed, and they dismissed the issue, unable to replicate it. Online research revealed this is a recurring problem with this model, raising my fears of the car shutting down unexpectedly in risky situations like driving on the highway.
When starting my 2019 Jeep Compass an error message stated "coolant temperature high" and "service brake system." It then sputtered and shut down. I waited a minute and then restarted the vehicle. There was a lag for the car to start and then it went back to normal and no codes were present.
On 4 separate occasions over a 5 day period, the electronic parking brake system spontaneously engaged. This caused the vehicle to lose power and slow until it came to a complete stop/stall. The EPB indicator was displayed on the dash. I tried several courses of action to resolve the issue including putting the car in park, attempting to disengage the EPB as well turning the vehicle off and on again. This issue presents itself with no prior warning. Fortunately, I was not highway driving during any of the mishaps. I was able to coast to the side of the road or to a parking lot safely. This issue presents itself a dangerous issue that other Jeep Compass owners are also experiencing with seemingly no true resolve from the Jeep manufacturer.
Stopped at stoplight. Engine start/stop was selected on and stopped engine per usual. Released brake and engine didn’t restart leaving vehicle un-powered in traffic. Shifted to park. Let vehicle recycle on/off power a few times. Engine was able to be restarted several minutes later. This happened before ~1 year ago and dealer replaced aux battery and torque sensors but couldn’t replicate failure and never disclosed any actual fault found.
I was driving my 2019 Jeep Compass Trailhawk and had just started to accelerate when my car showed a warning light for "High Coolant Temp." The car subsequently lost all engine power and immediately initiated my parking brake. The car was stopped in the middle of the roadway, posing a serious danger risk to myself and other drivers. Had this occurred 30 more feet, I would've been in the middle of a railway crossing. After a few seconds, the temperature indicator returned to normal, though the car still had no power. I had to restart my car two times, then the issue was temporarily resolved and I was able to drive back to my house.
Every 3000 to 5000 miles the car jerks like the transmission is slipping, the coolant temperature warning sign comes on, and the car shuts off while driving. No warranty will fix the issue and it is very unsafe to have your car shut off while on the highway driving 70mph. This has happened several times. Jeep dealer will not fix
Stop/start stalling and shutting down at intersection. When lifting foot off the brake, vehicle may start up again just briefly but then stalls out. The vehicle has been stuck in traffic, at high risk for an accident. I have been successful in restarting the vehicle thus far to resume driving. Behavior can occur multiple times a day or once a week but it has been present for >2 yrs. Problem has been reported and inspected by local dealership but, per the dealership, unable to replicate on demand. Solution provided has been to replace both batteries but remedy is short lived. Dashboard error: Auto Stop/Start Not Ready/Unavailable . This error appears after the engine stop/start stalls and engine shutdown but goes away when car is restarted
The vehicle will randomly show a coolant warning temperature light, then suddenly the engine will turn of. The car must be completely turned off to start it again. This happens when the car is not hot, there is plenty of coolant etc. When this happens the fobs also will not work. It has happened 4 times the last two weeks. My safety was put at risk because I was in the middle of driving when my car died in the middle of the road. Yes the vehicle was inspected and the batteries were replaced. The issue was not reproduced when it was in the shop.
High coolant temp warning lights spike for about 2-3 seconds and the car powers down but does regain power when the coolant temp light goes off. We have replaced the coolant sensor and flushed everything and replaced the pcm 2 times. Still the same problem. A safety issue as you lose power when this happens. Service was all done at an authorized Jeep dealership. The majority of the time this happens is during a turn. Today I lost power on a turn with oncoming car. We have spent $1400 trying to repair the problem with new replacements and the problem remains. The car is available for inspection. No advance warning when this happens. The last incident date happened August 29, 2024
I bought the car [XXX] they would not let me take the car home until [XXX]. I have had a problem with it ever since. Airbag system light keeps coming on, passenger seat does not work properly, car is hesitant to start or accelerate at times, cuts and have to restart at times, brakes grinding and squealing . I have taken it back to them several times and they refuse to exchange or fix the problems I was told I should use my warranty to have it fixed I even took it to one of their other dealerships in Irving and they refuse to fix it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The motor is constantly burning oil between oil changes it takes 5.5 quarts on an oil change when the oil is changed I get less than 4 quarts out of the oil pan and this time the oil light came on and I checked the oil level and it was about 4 quarts low and I have the oil changed every 5,000 miles like the manufacture recommends I have read multiple complaints online that this is a known issue with the jeep compass and other vehicles with the 2.4 multiair engine in them
Car continuously shows multiple codes (10+)then won’t shift to neutral or drive and car won’t even turn off. Has happened multiple times with no resolution various codes (dynamic tourque steering, service hill holder , service 4WD, service transmission, anti lock brake system fail, fuel service cut off, U1110, speed control fail, and multiple others
In February I took my car for an oil change. I went out of town and when I returned my car would not start. I replaced my key fob battery and I charged the battery because a jump did not work. Once battery was charged we were able to get my car to turn on. I took the car for battery testing at auto zone and nothing came back. I took the car to the dealership (Jeep Dealer) they said both batteries were original and needed to be replaced. I paid for both to be replaced. A few days later I was driving m, came to a stop light and when the light turned green I went to press the gas the car dashboard glitched and turned completely off I was in the middle of the road. I started the car back up and called the dealer immediately and took it in for service. The dealer said it was a reset that needed to be done and computer update. A few days later my car did the same thing only this time it gave a few messages on the dashboard and I was able to turn it back on. The deal ship kept my car for a couple more days. The did more updates and returned the car. I had no issues for a few weeks with turning off however when I turn the car on it would glitch as if it did not want to start. Also, the start/stop feature stopped working completely. One morning I started my car on my way to take my child to daycare the car glitched again but turned on I drove maybe 500ft and I got a message on the dashboard “stop safely vehicle will turn off soon” I pulled over and turned the car off and back on the message was gone. A month later I got the same message but I kept driving and nothing happened. A week later I drove to drop off my child, the car was off completely and moments later when I returned the car would not start the radio dashboard lights all turned on and I could hear the car trying to start but it did not. AAA came to assist jumping my vehicle and I was able to drive the car to the same dealership. They kept the car for a week and found nothing.
I was driving into a busy intersection and briefly stopped. When I took my foot off the brake to go, the car completely froze. The brake pedal was hard and the steering wheel was locked. The lights were on, however I couldn't turn the car off to restart it. It would not move. A police officer had to push the car over to the side. After waiting a while (25 minutes) for the tow truck, I was able to turn the car off. The car was towed to the nearest mechanic, but he can't find anything wrong with it. Despite, hundreds of online complaints about this same thing happening to Jeep Compasses, Jeep will not take a look at it unless I pay $490 for a diagnostic test. I already had to pay for the towing and a mechanic to look at it. Jeep Chrysler needs to recall these cars before someone is killed.
I was traveling from Dallas to Austin for a wedding on [XXX], going the speed limit I notice my car begins to decelerate, I would put my foot on the gas and the car wouldn't speed up, I just kept hearing my engine rev up. In addition to that, a bunch of symbols, notifications and noises started alarming and going off on my dash, it seemed like every symbol on the dash popped up. Trying to prevent an accident while having a panic attack, I had barely enough time to switch lanes and pull over while still on this dangerous highway. Once I stopped the vehicle, the brake became hard to push with my foot and the dash continued to go crazy blinking on and off. After an hour or so, the car started acting fine. I eventually got back home and took it to Jeep in Frisco, TX, and they "repaired" my vehicle they replaced my auxiliary battery and the main battery. I got the car from the shop and it was fine. 2 months later, it happened again! My car slowed down while I was on the highway and this time I couldn't pull over to safety, so I put my hazards on and just prayed I wouldn't get hit and called for a tow truck. After doing some research I'm not the only jeep owner who has had this issue, others have experienced the same thing. Ultimately this is a Jeep issue. My car is basically a death trap, and I lost my job because I lost my reliable means of transportation! My car is currently sitting out front collecting dust, I don't have the money to gamble on what the mechanics THINK is the issue, they can't figure it out! I don't want the vehicle! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
after making a left turn, the engine shut off, an alert on the dashboard read the coolant temperature was too high. Then a second later the coolant alarm went away, the temperature gauge dropped back to normal and the engine started back up. This happened too fast to be an actual problem with the coolant temperature. It happened as described here: [XXX] If this had happened 3 seconds sooner, I would have been stuck in traffic while making a left turn. I'm a little shocked NHTSA has precluded this is not a dangerous issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My engine has killed 3 times while in motion but coming to a stop. I get an alert that the coolant temp is too hot and the engine immediately shuts off while everything else (radio, lights, etc.) remains on. After I put the vehicle in park and shut it off, I'm able to restart it right away and the coolant temp is completely normal. I took the vehicle to a mechanic for a full diagnostic check and they said that this is a known issue with Jeep vehicles and that there's no known solution for it. This happens without warning and there are no alerts or error messages before the vehicle shuts off. Luckily, each time this has happened has been while I've been coming to a stop in a quiet residential area but my concern is that it could happen while I'm on a busy highway. Here is a link to the inspection report I got back from the mechanic: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This 2019 Jeep Compass, has mixed the coolant and oil causing a blown head gasket, according to the dealership, it needs a new engine, and something that is too common on the Jeep Compass, as mine is shy over 8k it is not covered under warranty. No warning lights came on, no lights of high temperature in the transmission, oil or coolant. The car did stall in the middle of the road, causing risk for myself and the child I had in the car. As this is a common problem with the Jeep Compass, how is this major issue not a recall? Why is Jeep/ Chrysler waiting and endangering many of their consumers lives, and not fixing this issue??? The vehicle is available for inspection, with towing being invovled as I am terrified to drive this vehicle.
A few minutes into the drive, the “Coolant Temperature Too High” warning appeared on the dashboard screen and the temperature gauge shot all the up and then immediately all the way down before correcting itself. This occurred while accelerating after a turn.
Temperature gauge spiked momentarily, the car lost power for 2 to 3 seconds, then restarted by itself. This occurred while driving at approx 10 mph. This is a very dangerous situation. I have read online that others have had similar issues, and that dealers cannot resolve it.
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle independently turned off while the vehicle was idling. The contact shifted the gear shifter into park and then restarted the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
engine is over heating and now the transmission is having problems its only 5 years old. My safety is important the car could have caught fire and it slowed down while i was on the highway that could get me in an accident
Complete vehicle shut down while driving. You can be driving and it shuts off on its own which is so dangerous almost caused A severe accident. Took to dealer prior nothing is wrong with any parts on my vehicle this is some malfunctioning with the design. I have a 2019 jeep compass Trailhawk. This is the 6th time doing this to me. After a few days it restarts with no issues.
The "coolant temperature too high" error message has flashed three times, the first on 10/22/2023, the second on 12/19/2023 and the third on 12/22/2023. In one instance the "service parking brake" error message flashed as well. This instance was four days after the vehicle passed the state safety inspection and the dealer made no notes of needed repairs to the brake system. Thankfully in all instances, the vehicle was parked and not in motion which prevented the cause of a safety issue to myself or other drivers on the road. The first time this occurred was after the vehicle had been parked overnight and for most of the next day whereas the last two were after short drives. There are no stored messages in the gauge cluster and no DTC codes when checking with a code reader via the OBDII port. I also checked the coolant level after each instance and the level was good each time. No other warning lamps, messages or symptoms happened prior to this message. I have not had the vehicle diagnosed by the dealer or an independent mechanic. I have seen this issue reported multiple times on Jeep forums and in all cases, the issue was never reproduced and best efforts were used to fix the issue but FCA has not been able to provide one. I have read that batteries, sensors, etc. have been replaced but the issue still remains. I came here today to report this, knowing that there was an open investigation but found that the investigation was closed in 12/2023. I felt that I should report my instances anyway in hopes that if I do and others also come forward that the investigation may be reopened. While no crash, fire, injury or fatality have been reported yet, there is a strong possibility that any of these could occur.
My vehicle randomly stopped on the freeway one morning. I had no warning signs or lights on at the moment. This has occurred for the second time in the past few months. I took it to the dealership, and they acted strange as if they did not want to be held responsible for diagnosing the vehicle. I took it to another mechanic, and he stated that the car has a major electrical issue. This is something extremely dangerous, not only to myself but to other drivers around me.
Car stalled out while idling at red light. Car had to be towed to dealer!!replaced battery !! Stalled again dealer said the cause was faulty door latches!! Car stalled again, had to be towed to dealer , kept for 5 days!! All codes cleared , incident never repeated!!!
Took it for regular maintenance and was told both batteries needed to be replaced. Replaced them a month later car wouldn’t start, got it to start and completely shut off while going 60 mph.
Car jerks/bucks violently when accelerating, to the point of being unable to control steering and slamming me into steering wheel. This has happened numerous, numerous times. Was towed to dealership, who claimed it was a loose battery cable, charged me, and said it was good to go. The very same day I picked it up, it continues to do this, every time I drive it. It also will die completely and not restart when in park idling. This has happened at least 20x, which was also attributed to the loose cable. However it continues to do the exact same thing as before the dealership "fixed" it. I drive in the middle of nowhere, 40 miles to work in the early morning hours, making this especially unsafe as I have been stranded on a country road alone several times, which is highly unsafe as a female. I cannot continue to drive this as it is right now as I dont know when it may just stop running or not start, or start bucking violently causing me to crash or become injured. I do have videos of this happening several times over the course of less than two hours. There has also been a couple warning lights that have come on randomly (Electronic Throttle Control Warning Light, Electronic Stability Control Active Warning Light, Service Stop/Start Warning Light) and a message (Dynamic Steering Torque). I just bought this used from a dealership July 25, 2023. It is only December 26, 2023. I dont feel safe driving this vehicle and have given the dealership an opportunity to address and fix whatever may be causing it, to no avail. I do not wish to keep this vehicle, nor do I feel safe trusting in the dealership to make it a safe vehicle for me to continue to drive.
WAS DRIVING ON THE HIGHWAY AND MY JEEP JUST CUT OFF AND WOULD NOT START BACK UP, IT LOCKED UP EVERYTHING. HAD TO GET IT TOWED TO THE DEALERSHIP AND THEY SAID THEY HAVE HEARD OF THESE PROBLEMS, THEY TESTED EVERYTHING OUT AND SAID IT WAS POSSIBLY THE BATTERY, GOT THE BATTERY REPLACED WITH A NEW ONE, ONE WEEK LATER IT DID THE SAME THING WHILE AT A STOP LIGHT AND COULD NOT GET IT TO START, TOWED TO DEALERSHIP AND THEY SAID THEY COULD NOT FIGURE OUT THE PROBLEM, AFTER A WHILE IT STARTED BACK UP. THIS IS VERY UNSAFE EXPECIALLY WHEN I HAVE A ONE YR OLD CHILD THAT IS IN THE CAR WITH ME, HOW CAN I FEEL SAFE IN A CAR THAT IS GOING TO STOP SUDDENLY WHILE DRIVING IN TRAFFIC OR ON A HIGHWAY. NOONE SEEMS TO KNOW THE PROBLEM TO GET THIS FIXED SO I CAN DRIVE MY CAR SAFELY ON THE ROADS. VERY SCARY.
As I was exiting one interstate and merging onto another one the engine stalled. A message displayed telling me the cruise had shut off (my cruise was on but not in use when the engine stalled). This is the second time this has happened - both on the highway.
UNKNOWN Was driving while decelerating when engine stuttered and emergency brake light came on. The car then stalled and would not restart until 3rd try. This is the second time this incident has happened.
The vehicle will be shut off via auto stop start system at a traffic light, I'll let off the gas and the vehicle will sometimes take several tries to start or totally stall out and have to be manually restarted, it's dangerous.
The contact owns a 2019 Jeep Compass. The contact stated while attempting to accelerate, the vehicle was jerking while accelerating. The check engine warning light was illuminated. The contact stated that the vehicle had since failed to exceed 10 MPH while driving. The vehicle was taken to the dealer who diagnosed that there was an unknown leak within the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
Mileage: 60,000
Multiple incidents over the last 5-7 weeks up to and including today 11/05/2023. When walking out and starting my Compass the engine/vehicle initially would not start. When initially pressing the start button all the dashboard lights, gauges and annunciators would illuminate but I would receive a “coolant temperature too hot” message on the dashboard and the car ultimately would not turnover and start but rather just shut down completely. Upon waiting a couple seconds I tried to start it again and this time it would start up just fine all normal without any messages on the dashboard. In other occurrences I’d receive multiple dashboard messages which included the ESS system but after turning off and trying to start again my Compass would not and I’d have to jumpstart the battery In order to successfully start the vehicle. From what I have researched and read on myjeepforums and Reddit it seems that many Compass owners going back to 2019/2020 are currently having or have gone through this same problem ultimately spending thousands upon thousands of dollars on part replacements and dealership visits only to be told that they cannot find the problem or know what may be causing the problem even though they are well aware of these issues. Some complaints have stated that this issue has happened while driving on major expressways or busy roads at random causing them to just come to a complete stop in the middle of traffic on expressways or during turns! I am taking my Compass to the dealership tomorrow morning 11/06/2023 at 7am to make them known of these issues I am having but I’m not holding out any hope. Jeep has not issued any recalls since this problem was brought to late in 2020. I do not feel safe driving this vehicle any longer and I will not spend thousands of dollars on random part replacements when dealerships or outright telling other compass owners that they can’t locate or college the problem. My next step after tomorrow may be to consult a lawyer.
Parked and turned off Jeep went into store and when I came out got in vehicle check engine light came on and it said high coolant temperature but it weren’t hot. Would not start. Flashing all kinds of stuff.
The vehicle will show that it is overheating when it is not and it will power down where you are only able to go around 50. When going over mountain passes it will do this and sometimes it will totally shut down. It will do it in town and any time it is at a traffic light. Sensors, water pump have been replaced. Antifreeze does not leak stays at the same level it is not actually overheating. When you beging to drive again at about 65 the gauge immediately goes to normal. This is a hazard
Car was at the gas pump. Filling up gas, then start the car. When car get started the engine suddenly turn off with the coolant temperature too high alert. The temperature on the dashboard is normal (middle). Engine wouldn't turn on after and the alert keeps popping up. Had to tow to the nearest jeep service
The stop/start system for saving on gas mileage has pulled the charge from the secondary stop/start battery and depleted that, in turn pulling from the car battery and depleting that and then pulling on the alternator, weakening it. The car has been stuck in "off" regarding the stop/start system. The car died in traffic today with again the battery depleted. After jumpstarting it, and turning the car off, it would not restart as the cells have been depleted. It is dangerous when you have no warning, no battery light to tell you that it needs help. I have another Jeep , a Cherokee Limited 4x4 that did the same thing and stranded me in the middle of six lanes of traffic. This is a serious Jeep problem that is going the get people killed, if it already has not. I will write a complaint about that as well.
Went out to start my jeep and it flashed coolant temperature high and would not start. Still won’t start. Contacting dealership Monday when they open.
While driving, the Jeep Compass lurched forward several times rather than having smooth acceleration. Within 5 minutes, the vehicle was sputtering and the engine just shut down completely. the "BRAKE" light illuminated on the dashboard, but no check engine light has ever been on. I was able to restart 4 times as I was trying to get to a mechanic. The last time I restarted it was struggling to start. Mechanic has since looked at it, and there are no codes to indicate what is going on. I did notice online that there are other complaints of Jeep Compass shutting off while driving, so I wanted to file a complaint.
High temperature coolant warning message appeared while car was parked and being turned on. This was followed by engine shutdown. The car had to be towed.
Randomly “High Coolant Temp” or “Coolant Temp too high” appears after not driving car for 12+ hours and car won’t start. Check engine light flashes. The Low power light comes on also. Sometimes I can turn ignition button off and right back on and it’ll start with no issues, sometimes I have to hook jumper cables or a jump box to the car to get it to start after the messages appears. Sometimes when it starts after turning off and back on because of the message, idle surges bad and throttle pedal is not responsive. Radio screen becomes unresponsive.
I purchased my Jeep in January of 2022. It has been running fine except for the past few months. Within the past month my Jeep starting flashing a High Coolant Warning which has been followed by the car shutting off while I am driving. This has happened to me on on ramps to highways and when driving 70 on the highway. The car has immediately turned itself back on when this happens. I brought my Jeep to Allen Mello Jeep in Nashua NH. At first they couldn’t find anything wrong but then they thought it was the water pump and Temperature Gauge. After spending $1300 with them it didn’t fix the issue and my car shut off two days ago on 8/15 while I wasn’t even driving for 10 minutes. Jeep doesn’t seem to know what is going on and they can’t seem to reproduce it. They are just guessing at a serious safety concern. This has also happened to me on the following dates 7/14/23, 7/20/23, 8/8/23
The Jeep has been in the service department since March 2023. The vehicles system malfunctions while driving and shuts down. The ability to drive to safety is not available. This has happened to me twice while driving on the hwy with my SPECIAL NEEDS daughter in the car.
I had just got back from a trip where my Jeep Compass ran perfectly fine. I had to go to work the next morning and my Jeep would not start. A warning came on that said "coolant temperature to high" and would not let me start my car. Keep in mind that the car had not even been running to have a high temperature. The engine would not turn over and the power steering locked up. This came without warning and I had no signs that something was about to happen. I have read that this has been occurring since 2021 and I wanted to add to the complaints of how dangerous this could be if my engine would have locked up and shutdown while driving on the highway like others have reported. The battery and auxiliary battery are not even two years old. This issue seems like it needs to be investigated more even though a investigation was opened up in 2022 and it is now 2023 and I have note seen anything from it.
The contact owns a 2019 Jeep Compass. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with oil consumption failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Mileage: 40,000
This situation has now happened twice in the past three months. In the first incident, I was driving around midnight (had only been in the car for about twenty minutes) and my car showed an "engine overheating" warning on my dash and immediately went into limp mode for approximately 5 seconds. After those few seconds, it resumed driving normally and the warning went away. I made it about 1000 feet to the next intersection to turn off into a parking lot, and my vehicle shut itself down entirely (in the middle of the intersection). I was unable to turn on my hazard lights, dome lights, or restart my car for about 3 minutes. Both my safety and the safety of others was put at risk due to the fact that it was midnight, I had no way of showing others that my vehicle was immobile in the intersection, and could have well caused an accident. After restarting my car, I was able to move it out of the intersection and look at the coolant level. The level was at the full line and my vehicle behaved normally the rest of the way home. After this incident, I took the vehicle to an auto-shop and they diagnosed the issue as a faulty thermostat. Therefore, the entire thermostat housing was replaced and the coolant system was pressure-tested to ensure everything was properly done and working. Ultimately, though, this did not resolve the issue as this morning on my way to work (about 1 month after replacing the thermostat housing and about 10 minutes into my commute), my car again flashed an overheating warning and immediately went into limp mode - shutting itself off at the next intersection (approximately 1200 feet). This time, though, it was during everyone's morning commute and I narrowly avoided being rear-ended multiple times. I took my vehicle to the auto-shop and they have been unable to recreate the issue thus far. When they had replaced my thermostat housing originally, they were unable to see an issue with it to begin with (not staying closed or staying open).
High Coolant temperature warning came up on dashboard and engine shut off while I was driving my vehicle through an intersection. Car had plenty of coolant and other fluids, car was not overheating. About 5 minutes later the car turned back on.
Multiple times while driving, the vehicle's high coolant temperature will instantaneously spike and shut the car down while driving. The problem so far has resolved itself within a couple seconds every time but we fear what will happen when this happens on the highway. The engine temperature is never close to too hot so I believe this to be an electrical issue.
Fuel saving start/stop feature induced function. Oct 2022-- Vehicle stopped on slightly upward slope. Engine turned off automatically (start/stop). Driver removed foot from brake and placed on accelerator. Accelerator push resulted in engine stall out. Car had to be cycled through multiple shut downs and gear shifts before being able to move. This was in a neighborhood fortunately. Vehicle submitted for repair where no fault reported but a sensor was replaced. May 2023-- Same incident but in traffic. Very dangerous. Waiting to submit vehicle for repair. No confidence.
Was driving along going 35 mph and had to stop for a pedestrian crossing the road. After coming to a full stop, the Jeep flashed a warning on the dashboard that the “engine coolant temperature is too hot” and the car completely shut off. The car was then turned back on and driven another 10 minutes to work without issue. After researching, it seems that we are no the only ones that are seeing this issue and is a massive safety issue if, for example, the car on the highway and shut off while going 70+ miles and hour. We are not sure what components are the issue as there were no warning lights or anything prior to the issue occurring.
Power train experiencing a loss of power or stalling while driving. vehicle has completely shut down while on the highway. Obviously, this is a major safety issue. Another issue harsh shifting, jerking, and hesitation when the vehicle is in gear. The vehicle has completely failed to shift into gear, leaving me stranded at times
One month ago, my jeep compass's engine turned off on HWY199 in Southern Oregon, one of the most dangerous highways in Oregon. It was due to an error message saying "High Coolant Temperature Warning". This warning stalled my engine in the middle of going 55 mph with vehicles behind me and limited turn-offs. Luckily, I was able to find a driveway and go up it before I ran out of speed. I was not able to accelerate at all. Once I stopped and parked the vehicle, the warning message disappeared, and my engine was fine. I proceeded to pop the hood and check the coolant and radiator for signs of overheating, and there was absolutely nothing wrong. I called the dealership, and they said that it was strange and that if the car seemed to be fine after that, then to "drive it until it happens again". I have read multiple threads of people experiencing the same issue. Since the first time, this issue has happened 5 more times all while driving on the same Highway to and from work. I can't find any occurrence that causes it or warning signs before receiving that alert. In all cases that this has happened to me, the car has never once been overheating, yet it has almost caused an accident every time. This NEEDS to be resolved. I DO NOT want to trade this car in and pass this on to another unfortunate driver or their family. I am expecting a baby in three months and DO NOT feel safe. I see that there are cases with the same incident report and dealerships have yet to find a solution or diagnosis. Someone is going to get hurt if nothing is done about this.
On 05/04/2023 the outside temperature was 58 degrees. The vehicle in question had been sitting for approximately 5 days without being operated. When I depressed the ignition button, the vehicle shuttered slightly and started. Immediately a high coolant temperature alarm was displayed on the dashboard. When I placed the vehicle in reverse it slowly moved backwards. When I placed the vehicle in drive, it was slow to respond then suddenly lunged forward at a high rate of speed with little to no pressure on the accelerator. The vehicle shut down and required a restart. Through research, I discovered this is apparently a common complaint with this make, model, and year vehicle and that it needs to be reported. Fortunately I was not at speed or traveling, if I had of been, there would have been a high risk of a traffic accident. This vehicle only has about 25,500 miles on it.
My 2019 Jeep Compass started shutting off during driving. The car would shut off at stop lights or stop signs when the AC was turned to the maximum level. You have to put the car in park and restart the car. There would be no indication and it would only do this when the auto stop/start was on. The stop/start symbol is a green A. When it is malfunctioning the symbol turns orange and only goes off if you restart the car. I took my Compass to the local dealer several times to fix the issue. They have never heard of this happening and when they attempted to fix the issue the same thing happens again. My safety was/is at risk when the Compass can shut off during traffic at any moment leading to traffic accidents with my family in the car. I took the Compass to get this issue fixed several times in 2020, 2021 and recently in 2022 due to the fact that I was pregnant and was concerned for the safety of my baby and myself.
A message appears on the dashboard ‘High Coolant Temperature’ and immediately sends the vehicle to shut off and after a couple of seconds the error disappears and the temperature gauge returns to normal. When it shuts down, the car will either completely shut off or jolt and start back up.
The vehicle just shuts off while driving. Typically occurs while approaching a stop or slowing in speed. This puts our safety at risk at it typically happens at an intersection where other cars are crossing or waiting to cross. This vehicle is available for inspection upon request and has not been looked at by a dealer. The auto start stop function warning light has been coming on when this happens.
On my way to work my 2019 Jeep compass all of a sudden started flashing all these error messages while I was driving (check shifter, service transmission, service ESC, AWD warnings, check coolant, car shutting down) my car seemed to be stuck in 1st gear, and my parking brake came on. While panicking trying to get off the road, I turn left but my car is going so slow a truck comes over the hill and slams into my passenger side. I've had my car less than 2 years and it did this exact same thing a few days after I bought it , I took it back to the dealership I bought it from, but they couldn't replicate the issue, the car corrected itself and was fine until April 6 when it started again while I was driving and caused me to be in an accident. This has been very traumatic, I've never been in a automobile accident, and I feel like it's all because of my car wouldn't accelerate so I could get off the road safely
Engine shut down in an intersection due to “high coolant temperature” This was a false error and almost caused me to get into an accident. Once I could get power back, I moved over the the side of the road and inspected my coolant further. There were no leaks and reservoir had adequate pressure and fluid. Coolant temps read regular. I continued to drive to work while monitoring the digital coolant temps. The temperature fluctuated between 192 and 198. I reached my destination safely, but following this event, I do not feel this vehicle is safe to drive. Vehicle is up to date on maintenance and has 34k on the odometer
We were stopped at a traffic light, began to move when the driver instrument display went red, said coolant was high, the car stalled, and we were hit from behind by another SUV. After we were able to restart it, the display returned to normal. We waited for the police to arrive, got an accident report and now the car is at the dealer. Also, before that the radio display was acting up with lines in i like a bad television then it would shut off. The dealer says it needs a new radio (on a 4-year-old Jeep), and they want to apply updates that SHOULD fix the issue.
dashboard message stating “High Coolant Temperature” while driving on highway. I had to stop on the shoulder of the highway after seeing a warning that the vehicle would soon shut off. I was driving the car with my child and the situation was very tense. I had to park the car on the shoulder of highway and wait for it to settle down. This actually threatened the lives of me and my child.
Multiple instances of power loss in the vehicle with the warning stating that coolant temperature is too high. Car doesn't power more than 20mph in such instances and needs to be parked on the side for a restart.
The contact owns a 2019 Jeep Compass. The contact stated that while driving at various speeds, or while stopped at a traffic light the vehicle would suddenly shut off. The failure had occurred while driving 70 MPH, and while stationary at a traffic light. The vehicle was taken to the local dealer several times, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 16,000. The VIN was unavailable.
Mileage: 16,000
THIS IS THE SECOND TIME THAT I AM WRITING THIS LETTER ON THIS 2019 JEEP COMPASS WHEN DRIVING THE LIGHTS START GOING CRAZY CHECK ENGINE,SERVICE TRANSMISSION,POWER STEERING NEEDS SERVICED, SMELL OF GAS AND ANTIFREEZE AND PARKING BRAKE COMES ON AND MUCH MORE. I HAVE HAD THIS JEEP IN THE SHOP 5 TIMES WITH NO HELP I NEED HELP AS SOON AS POSSIBLE ON THIS JEEP IT IS A SAFETY HAZARD AND I AM AFRAID TO DRIVE IT AT ALL I AM DISABLED AND ON A LIMITED INCOME NEED HELP PLEASE. THANK YOU VERY MUCH [XXX][XXX] e-mail [XXX] TODAY DATE IS 03/20/2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The engine start/stop light turned on saying it needed serviced. While driving. Then another message popped up on the screen and suddenly disappeared then my emergency brakes came on while driving and put me in a complete stop in the middle of the road.. have not yet contacted anyone about this issue yet. Im worried that it will happen again and cause someone to rear end me.
While driving in 33 degree weather my Jeep Compass randomly shuts off flashing a high coolant temp on the dash. This has happened twice while operating on the roadway, one of which was in the middle of navigating a 4 way traffic light. My significant other is a licensed mechanic therefore all maintenance is always up to date. This vehicle isn’t low on antifreeze and is a significant safety threat to myself and my two children 3 and under.
Driving at highway speeds today "high coolant temp" message appeared and vehicle lost power briefly, luckily not completely as I was in the far left lane with no shoulder to pull onto. I made my way to the right shoulder and realized my temp was just fine - just below 200 degrees - and vehicle operated normally the rest of the way to work. After giving it a google search and seeing all of the other complaints about this issue, I figured I better report my issue as well in an effort to get this looked into and resolved. Had my car completely shut off like so many of the other complaints I've seen, there would have been an interstate pile up with me at the bottom.
The contact owns a 2019 Jeep Compass. The contact stated while driving 20 MPH, the vehicle stalled, and the engine oil warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,987.
Mileage: 81,987
Vehicle stalled out and locked up after stopping and attempting to accelerate. The vehicles emergency brakes locked on, the vehicle could not turn off with the ignition button, and when looking under the hood the electrical components had a low buzz to it. Vehicle could not turn off emergency break, accelerate, and engine turned off...
The car has gone completely dead on at least 5 separate occasions since I got it about a year ago. There could be a plethora of reasons why but the dealer never seems to have an answer. The car can shut off for up to 5 minutes in my case and I’m usually stuck in traffic. It is dangerous and produces severe anxiety. When the car stops like that the e brake comes on and sometimes all I can do is manually unlock the door to get out can’t even move the shifter. I have had numerous issues with the car feels unsafe until they fix the root of the problem
I was driving down the road going about 40mph, it lost power, I coated into a nearby parking lot because there was no acceleration Pulled off the road, shut it off and it did restart The next morning it was dead It tried to turn over, then it did jump I went ahead and got a new battery and it has been starting
The contact owns a 2019 Jeep Compass. The contact stated while driving at various speeds, the vehicle lost motive power and failed to restart on various occasions. No warning lights were illuminated. The vehicle was towed to a local dealer, where the failure codes were cleared; however, the failure could not be duplicated. The contact then stated that while driving at an undisclosed speed, he smelled antifreeze, and the vehicle then lost motive power with the check engine, performance transmission, seat belt, and various other warning lights illuminated, and messages displayed. The contact stated that he replaced the battery; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 43,000.
Mileage: 43,000
Auto stop star keeps on acting up I just purchased the car I had it stall on me change one battery stalled on my agin change the other battery now I have to take it to the shop again for same issue got the car March,5,2022 1st problem July,5,2022 2nd problem November,21,2022 3rd problem December,3,2022
About a month ago my car showed a warning that essentially said "Find a safe place to stop your car will stop soon". I had to get a jump start but I did make it to the dealership to get the batteries changed. A week or so after the return of car my check engine light came on again. It went off 2 days later but the car stalled as I was driving it shortly after. I was at a stop light and it just shut down. I had to put the car in park. Turn it off and restart it. Saturday I was on my way to work and the coolant temp went full red, then no notches and the car stopped while I was driving. I had added coolant the day before because it wouldn't blow heat only cool air. Nonetheless it is currently in the shop. I had to get it towed as it started smoking. The biggest problem is that this time it did not advise that it would stop. It just stopped at 6:30 am in the dark on a 4 lane road.
While driving with the automatic start / stop on, the engine shuts down and dashboard light issues a coolant warning light. After a few seconds the engine goes back on. This happens periodically and is not a safe situation.
While driving on the highway traveling about 70 mph in the middle lane the car went into a "limp mode" and the vehicle started decreasing speed and I was not able to accelerate using gas pedal. I was able to move over to the slow lane to exit. At traffic light, I had to shut car off and restart. I brought to the car back to the dealership Bourne Auto Sales in Easton MA where I purchased the vehicle for inspection they could not reproduce the problem, thus they could not find any issues wrong and could not fix. It's unknown if warning lights came on prior to incident and there no sounds prior. My safety and my child's safety and the safety of others traveling on the highway were at risk as there could of been a major accident traveling at a high rate of speed then decreasing speed on a mulit lane highway.
Late July 2022, vehicle started indicating engine over heating regardless of appropriate coolant level. Vehicle then began to not start most times when attempting to turn car on. While driving on expressway, car completely shut off. Was able to coast to the side of the expressway out of the way of other vehicles. Vehicle was taken to a shop where the diagnosis was as follows: engine replacement, radiator replacement, system flush. There is an ongoing investigation currently regarding this type of vehicle.
While traveling down the roadway, a message will pop up on the middle information area that reads, “Stop Safely Vehicle Will Shut Off Soon.” Both the main battery, auxiliary battery checked and both tested good. (Replaced both less than 2 months ago) No check engine light. No battery light. No change in voltage. No change in any temperatures. The vehicle did shut off. But after shutting off for about 10 minutes, started back up with no problems. However after driving in secondary road for about 15 minutes, the same message popped up on the display.
2 incidents in traffic, in Savannah, GA our 2019 Jeep Compass, temperature gauge shot up and engine shut down, took a minute for my daughter who was driving to start it back up and continue. Had dealer check it in Hinesville, Ga. And could not recreate the same result
While sitting at a stop light, the engine stalled and would not restart. The brake pedal had no freeplay and was more difficult than normal to press. After about 30 minutes the vehicle restarted normally but required a lot of pressure on the brake pedal. No check engine or other warning messages appeared on the dash.
The contact’s granddaughter owns a 2019 Jeep Compass. The contact stated that on several occasions while her granddaughter was driving at undisclosed speeds, the vehicle stalled without warning. The contact’s granddaughter was able to restart the vehicle; however, the failure recurred. There was no warning light illuminated. The vehicle was towed to an independent mechanic where the failure could not be duplicated. The dealer was notified of the failure and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable. The VIN was invalid.
The on off start failed to operate. It didn't start two mornings and I had to have it jump started. It failed to start while parking. The sheck auto start light finally came on. I called the jeep dealer and I can't get an appointment until October and i am afraid to drive the car like this. In 2020 it malfunctioned while I was driving over Red Mountain pass on a cliff edge and luckily wasn't killed. They repaired it. but now it is n ot working again.
My car is consuming to much oil it doesn’t have a linking, I have to put 2 -1/4 every week and the car stop stop when is on the middle of the traffic on the highway
My 2019 Jeep Compass Trail Hawk shuts down either while driving or stopped. The message that appears is "Coolant Temperature Too High" . It is a sever safety issue as it happens while idling at traffic lights. As soon as I let off the brake it stalls and displays that message. I have to put the Jeep in park, restart the engine. This also happens while driving. Sometimes I can power through. Once it happened and another error message came up and said "Throttle Engine Service Disabled". I have had the Jeep to an authorized Jeep service station (Kelly Jeep) many time without resolution. We are concerned about operating the vehicle.
On 2 separate occasions our 2019 Jeep Compass Sport has stalled while driving. Once at a red light & once while exiting the interstate. Both times the car had to be pushed out of traffic and would not restart for approximately 20 minutes. The most recent while exiting the interstate the cars parking brake engaged and would not turn off. Both times the car was taken to the dealership and we were sent home saying there were no codes and they could not duplicate the problem.
I'm having the same issue with my Jeep Compass 2019 as hundreds of others with no help from JEEP. Engine stalled 4 times already this month after a quick error message "coolant temperature too high" was displayed and immediately disappeared. But enough for the engine to stop completely. It happened at freeway exit ramp, driveway ramp, traffic light. Someone will get KILLED. I contacted Jeep. No help even though they are aware of this issue. Dealer could not recreate problem. Paid a fortune. Got it out of the dealer and it is still doing it. I can't keep driving like this. I called my old mechanic and he said that only a dealer can do a software update since it seems it is a glitch. Dealer updated software. Still doing it. Somebody needs to take this seriously before it is too late. I need somebody to help me. This site mentions this issue multiple times and shows that JEEP is aware of this issue. No dealer has been able to fix it: https://www.myjeepcompass.com/threads/error-message-%E2%80%9Chigh-coolant-temperature%E2%80%9D.44398/ Thank you.
On 3 different incidents, my 2019 Jeep Compass Trailhawk has stalled when I was slowing to a stop or stopped but not in park. I have had difficulty restarting the Jeep (once at an intersection and the other at a car wash) and the power steering as well as the emergency brake were not working. Also, the jeep is making a "lift off" sound when the vehicle increases its RPM (usually around 35mph-45mph). My foot is usually on the brake and not in the parked gear and just stops running.
The contact's wife owns a 2019 Jeep Compass. The contact stated while his wife was driving at approximately 35 MPH, the vehicle stalled in the middle of the road. The contact's wife was able to restart the vehicle. The contact's wife stated no warning lights were illuminated prior to the failure; however, the oil pressure light illuminated afterward. The contact stated that the vehicle also occasionally stalled after being shifted into reverse. The contact took the vehicle to the local dealer, where it was diagnosed with needing an oil change. Additionally, the START/STOP battery was replaced. The vehicle was repaired however, the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
Mileage: 55,000
Engine stops during operation on the road. Occurs sporadically. Engine light illuminates, "High Coolant Temperature". Not able to restart vehicle and must wait a few minutes before starting. The illuminated light gauge turns off. Coolant levels in reservoir normal. Has occurred 12-15 times since ownership. No illuminated lights to take to mechanic.
The vehicle will suddenly shut off while driving, randomly and without warning. Every dash light will illuminate, power steering goes out, the engine will shut off and will not start back up for 5 minutes or more. This has occurred while stopped at a stop light and while going 60mph in a tunnel. It is a hazard to the driver, passengers, and all surrounding drivers. The vehicle is still under factory warranty, the dealership is offering no assistance, jeep corporate is also unhelpful. The vehicle is UNSAFE.
The contact owns a 2019 Jeep Compass. The contact stated that the vehicle would not start. The contact stated dynamic steering torque service required, service ESC system, and service hill-start system warning messages were displayed. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
Mileage: 47,000
I have always been a jeep owner, Grand Cherokee, I decided to go with the Jeep Compass and i haven't had any issues until the beginning of the month. I changed the battery and still had the issue that the car wouldn't start. I brought to Chrysler Jeep and they changed the secondary battery and they reset it so i don't get the A symbol with exclamation point. Picked up my car from oil change, on my way i stopped at a traffic light at an intersection, it stalled on me. Completely turned off, the radio worked, the windows were able to go up and down. after a minute it turned back on. I brought it back to the dealer the next day, they had it for 4 hours and they said they didn't find anything wrong with the vehicle and they reset everything and i should be fine now. That Sunday, it stalled on me 3 times and this time it took 5-10 minutes before it restarted. It was the scariest moment in my life, i had my 6year old in my car and this car would not start. I brought it back to jeep on Monday the 25th and they still have it and they cant figure out what is wrong. they called me and said that they drove it and there is nothing wrong, i told them i do not want the car back until they fix it. now its Tuesday, and they still cant figure out the problem, this is a lease vehicle and they wont even give me a loaner until they find the problem. It just shuts off when you stop always at a traffic light. I told them the 3 things that popped up and they looked at me like im crazy...Service hill start system, service esc system and dynamic steering torque service req'd, they said no codes came up, then they said 2 codes came up but they still cant figure it out. It is dangerous for your car to stall without notice especially when you are leasing it expecting for it to be ok and no issues.
On at least three separate occasions, without warning, the coolant sensor suddenly goes in to a false coolant temperature alarm as if the temperature has climbed to maximum heat. While the alarm is active, you are unable to accelerate and have no power steering. After a second, the alarm vanishes and coolant temperature gauge shows temperature back at normal operational level. This has happened while driving 65 MPH on a highway. This also happened while trying to make a left-hand turn at a busy intersection. This is quite frightening and if this were to occur at the wrong moment could easily result in an accident. Other owners of the same model vehicle have reported this exact same issue in online forums such as MyJeepCompass.com. In all reported cases, dealers and mechanics are unable to determine the problem after replacing the coolant sensor and trying every possible solution. I believe this is a software or firmware issue causing a false coolant temperature alarm to trigger. I reported this to Jeep and they only recommended bringing the vehicle to a local dealer.
Bought my 2019 Jeep Compass on May 21st, 2019 and it's been in and out of the dealership for the light on gear shift flickering, batteries not charging, radio would change itself, etc. Just in November 2020, I had to take it back to the dealership and get the computer component/frame replaced and that was at 40,000 something miles. Now, after driving this morning to do a couple of arrands in town, it will not do anything. Lights on the dash comes on, break is stiff, warning messages were popping up (like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc.), mileage on dash is flashing, gas reads full then it drops down to empty and then nothing, engine light stays on during this whole time, can't get gear shift to move out of park, auto start/stop light doesn't come on, brake comes on and off now can't get it turned off, traction is off and won't come on. The dash will read and show that the engine is on but won't turn over.
I was driving with my daughter in the car and when the engine shut off on me. Luckily I was pulling up to a red light. I was able to stop but the brakes locked up on me and I couldn't restart the car. Many warning messages appeared like "steering torque service required" "anti-lock brake system service required" "ecs system need service" etc. I had just had my car serviced for a routine oil change a couple of days before at a Jeep dealership and nothing was mentioned to me that needed servicing. I then had the car towed to the dealership AutoNation Roseville Chrysler Jeep and Dodge and they do not know what is wrong with it. This is a real safety issue with a car shutting down while driving. I am just happy that I wasn't on the freeway when this happened.
On 4 seperate occasions, I have been driving at highway or cruising speeds and my vehicle will completely shut down. The dash will illuminate that the Auto Stop/Start is not working, then it will say "Stop Safely, Vehicle Will Shut Down Soon" and the car will shut down. It will then take approximately 10-15 minutes for the car to restart. I have taken into my dealership every single time it happens; they've replaced main battery, auxillary battery, replaced battery terminals and have said it "was just a fluke". The light and issue have been reproduced only once by the dealership but no diagnostic codes appear when lights come on. Dealership states MOPAR/Jeep will not authorize repairs for undiagnosable issue as it's still under warranty. The last time this happened, I had my 5 month old son in the car and we shut down on the Tappan Zee bridge. It's happened on a small 2 lane road at 10pm, I now have flares in my car for this reason so I'm not rear ended as I fear for my life.
1. I believe it's the "Auto Start-Stop" feature in the vehicle 2. While at a stoplight in a busy intersection, my vehicle has stopped twice, putting my children and myself in danger, making it a high risk for a serious accident with other motorists. This vehicle has also had a minor stall while driving on the highway. Luckily it didn't completely shut off but gave us a minor jerk. 3. Not at this time; the dealer has requested to test drive the vehicle for up to 200 miles to recreate the scenario. I don't believe 200 miles will recreate the scenario, especially when they say it could be the vehicle oil consumption. Since the first time we took it in, they lowered the recommended oil change by 3k or 4k instead of the original 5k. While in the care of the dealership on (6/15/2021) they made an oil change, so I am sure they will not encounter anything in this 200-mile test drive. 4. Yes, this is the second time the dealership has inspected the vehicle's issue with no response to why the dealership mechanics can't fix the issue. When will the manufacture take responsibility and recall the 2019 Jeep Compass. Why put people's lives at risk when informing the dealership of the dangers of this vehicle. 5. The Jeep Compass displayed no warning lamps; the vehicle just stalled.
I purchased my 2019 jeep Compass September 29th 2020, on March 20th 2021 my engine and radiator needs to be replace, Both warranty refuse to repair Engine & Radiator
MY ENGINE AND RADIATOR NEEDS REPLACED, I AM NOW SEEKING HELP FOR REPAIRS FROM WARRANTY OR FULL REFUND FOR CAR AND EXPENSES USED TO PROVIDE DAILY TRANSPORTATION, BOTH WARRANTY REFUSES TO FIX THE 2019 JEEP COMPASS. I PURCHASED THE 2019 JEEP COMPASS ON SEPTEMBER 29TH, 2020, FROM ENTERPRISE CAR SALE IN VIRGINIA BEACH, VA. MARCH 20TH, 2021, THE JEEP COMPASS SHUTDOWN ON THE FREEWAY AT 65 MPH. I IMMEDIATELY CALLED WARRANTY SERVICES FOR TOWING TO THE NEAREST CHRYSLER DEALERSHIP, HALL CHRYSLER DODGE JEEP RAM CHESAPEAKE, LOCATED 3353 WESTERN BRANCH BLVD, CHESAPEAKE VA 23321. THE VEHICLE WAS REVIEWED THREE TIMES WITHIN THE 25 DAYS THAT THE VEHICLE SPENT. $22,231, IS A REMAINDER BALANCE, I'M STILL PAYING CAR-NOTE OF $460 A MONTH. NATIONAL CENTER FOR DISPUTE SETTLEMENT HAS DENIED MY COMPLAINT. I'VE PLEADING FOR 2 MONTH FOR HELP, I'VE ONLY HAD THE CAR FOR 6 MONTHS. I RECEIVED A LETTER ON 3/15/2021 FROM CONTINENTAL FOR TIRE DEFECTION ON THE CAR, I
TODAY MY CAR STOPPED (AGAIN) IN THE MIDDLE OF THE ROAD AS I WAS DRIVING AND THE EMERGENCY BRAKE LIGHT WENT ON. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED TO ME AND I AM LITERALLY SCARED OUT OF MIND TO DRIVE THIS CAR THAT I PURCHASED FOR MY BIRTHDAY. I'VE ONLY HAD THE CAR FOR 6 MONTHS AND THIS IS A MAJOR SAFETY HAZARD.
Mileage: 31,000
ON THREE DIFFERENT OCCASIONS, WHILE DRIVING ON A MAJOR ROAD, THE VEHICLE ENGINE JUST STOPPED. AT THE INSTANT THE ENGINE STOPPED, ENGINE CAUTION LIGHTS ILLUMINATED SAYING THE COOLANT HAD OVERHEATED AND ALLOW THE ENGINE TO COOL. PLACING THE TRANSMISSION IN NEUTRAL, THE ENGINE WAS RESTARTED AND THE JOURNEY CONTINUED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED JEEP REPAIR FACILITY WHERE THEY TEST DROVE IT AND COULD NOT DUPLICATE THE PROBLEM, THERE WERE NO FAULT CODES IN THE COMPUTER, AND BASICALLY NOTHING THEY COULD DO TO TROUBLESHOOT THE PROBLEM. THIS IS MOST DEFINITELY A MATTER OF LIFE SAFETY. THE ENGINE STALLING AT THE WRONG TIME COULD CAUSE A TERRIBLE ACCIDENT.
Mileage: 12,000
MY 2019 JEEP COMPASS STARTED HAVING ISSUES IN SEPTEMBER 2020. IT SHUT OFF AT A RED LIGHT ON HIGHWAY 76 IN OCEANSIDE, CA WITH MY FAMILY IN THE CAR. SHORTLY AFTER, IT STARTED BECOMING SLUGGISH WHEN PULLING OUT OF THE DRIVEWAY AND BACKING INTO THE STREET. SHIFTING BETWEEN PARK AND DRIVE IT STALLS, THE LIGHTS ON THE GEAR SHIFT HAVE SINCE GONE OUT. I HAVE REFUSED TO DRIVE OR REGISTER MY VEHICLE SINCE OCT. 2020 BECAUSE I AM TERRIFIED TO DRIVE IT WITH MY CHILD IN THE CAR. I MAKE MY MONTHLY PAYMENTS ON TIME AND HAVE BEEN TOLD TO REPORT MY ISSUES HERE. MY 2019 JEEP COMPASS IS A PAPERWEIGHT AT THIS TIME.
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE AUTO START/STOP WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNCOAST CHRYSLER JEEP DODGE RAM (8755 PARK BLVD N, SEMINOLE, FL 33777, (727)393-4621) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 556.
Mileage: 556
I BOUGHT MY 2019 JEEP COMPASS LIMITED FROM A DEALERSHIP ON 11/18/2020. SINCE THAT DAY IT HAS BEEN IN THE SHOP 4 TIMES. THREE TIMES BECAUSE THE START /STOP KEPT COMING ON SAYING TO HAVE IT SERVICED AND BECAUSE IT STOPPED ON ME AT A STOP SIGN AND WOULD NOT GO, HAD TO TURN IT OFF AND IT CRAKED AGAIN TELLING ME START/STOP HAS MALFUNCTIONED! TODAY1/26/2021 ALL LIGHTS ON DASH CAME ON IT LOST POWER ON THE INTERSTATE AND TOLD ME TO STOP HAVE ENGINE SERVICED NOW. SHUT DOWN WOULD NOT CRANK HAD TO CALL A TOW TRUCK TO TAKE TO DELEARSHIP. FROM WHAT I HAVE READ THESE CARS ARE A PIECE OF CRAP AND JEEP NEEDS TO TAKE NOTICE!! JEEP SHOULD NOT BE ALLOWED TO SALE A VEHICLE WITH SO MANY KNOWN PROBLEMS!! SO SORRY I LEFT HONDA FOR THIS!!!!!!!!
Mileage: 39,950
ON 3 SEPARATE OCCASIONS NOW THE CAR RANDOMLY SHUTS OFF WHILE DRIVING. THIS IS A HUGE SAFETY CONCERN AS ONCE IT WAS ON THE HIGHWAY- THE CAR SHUTS DOWN AND STARTS TO DECELERATE- YOU LOOSE POWER STEERING AND POWER BRAKES AND THE CAR IS HARD TO CONTROL- THE LAST INCIDENT ALMOST CAUSED AN ACCIDENT- HAS BEEN TO THE DEALER 3 TIMES AND THEY ARE BASICALLY JUST THROWING DARTS AT TRYING TO FIX IT. THE FIRST FIX WAS JUST A COMPUTER UPDATE, THE SECOND FIX WAS A THERMOSTAT AND HOUSING THE THIRD FIX WAS AN AUXILIARY BATTERY?
Mileage: 29,000
SO MY VEHICLE HAS BEEN REALLY SLUGGISH. HALF THE TIME IT DOESN'T WANT TO ACCELERATE, AND WHEN IT DOES IT SOUNDS LIKE IT'S HAVING TROUBLE SHIFTING GEARS. WHEN GETTING ON THE FREEWAY MY VEHICLE WILL GET TO THE SPEED OF 50 MPH AND MY RPM READING BETWEEN 4000-5000. I HAVE TRIED TO LET MY FOOT OFF THE GAS, MY SPEED GOES DOWN BUT RPM STAYS THE SAME. THIS IS REALLY SCARY ESPECIALLY WHEN YOU HAVE TO GET ON A BUSY HIGHWAY WITH A SPEED LIMIT OF 70, AND YOU CAN ONLY GO 50-55. I AM A FIRST RESPONDER, SOME TIMES I USE MY PERSONAL VEHICLE TO RESPOND TO INCIDENTS, DUE TO LOCATION.
Mileage: 47,400
WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.
Mileage: 39,000
I BOUGHT MY JEEP MARCH 2019 AND HAVE NEVER HAD AN ISSUE. THEN A FEW MONTHS LATER THE RADIO STARTS PRESSING BUTTONS BY ITSELF. I TOOK IT TO THE LOCAL DODGE AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THE NEXT THING TO GO WRONG IS THE AUTO START STOPS WORKING. I GOT STUCK AT SEVERAL RED LIGHTS AND ALMOST REAR ENDED A FEW TIMES. I TOOK IT BACK TO DODGE AND THEY STILL SAID THERE WAS NOTHING WRONG WITH IT AND IT DIDNT THROW ANY CODES AT ADVANCED AUTO. THEN LASTLY, IT FINALLY GOES OUT. THE VEHICLE COMPLETELY SHUTS OFF ON MY IN THE MIDDLE OF DRIVING IN THE MIDDLE OF THE ROAD. IT JUST STOPS. BREAKS SEIZED. LIGHTS FLICKERING OFF AND ON. CAR IS REGISTERED AS ON BUT WONT GO ANYWHERE. IT HAS BEEN ABOUT 3 WEEKS NOW AND IT STILL WONT START NOR EVEN SHOW A LIGHT ON THE DASH. NOW THAT I ONLY HAVE AN EXTENDED WARRANTY LEFT THEY ARE NKW SAYING I HAVE TO PAY 3I FOR A NEW ECU OUT OF POCKET. HOW IS THIS FAIR. I BOUGHT A NEW VEHICLE SO I WOULDNT HAVE THESE ISSUES. I STILL OWE 29K ON SOMETHING I CANT AMUSE EVER AGAIN.
Mileage: 40,000
THE VEHICLE WONT START OCCASIONALLY. YOU CAN PRESS THE IGNITION, AND IT SAYS ITS ON, BUT THE ENGINE DOESNT TURN OVER. I HAVE NOTICED IT HAPPENS MORE OFTEN IF YOU 3NGAGE THE PARKING BRAKE WHILE YOUR FOOT IS ON THE BRAKE PEDDLE. TO "CORRECT" YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE, PRESS THE IGNITION BUTTON AGAIN UNTIL IT SHUTS OFF, AND THEN REAPPLY YOUR FOOT ON THE BRAKE DEPRESSING IT AS FAR AS YOU CAN PRESS IT AND THEN PRESS THE IGNITION BUTTON AGAIN. THERE IS A MOMENT OF HESITATION AND THEN IT STARTS UP. ADDITIONALLY THE CAR HAS SHUT OFF ON ME AT AN INTERSECTION WITH THE AUTO START FEATURE ON, AND WOULDNT RESTART WHEN I TOOK MY FOOT OFF THE BRAKE LIKE IT WAS SUPPOSED TO. I HAD TO FOLLOW THE SAME PROCEDURE DESCRIBE ABOVE TO "CORRECT" THE PROBLEM. BECAUSE OF THIS, I NO LONGER RUN THE CAR WITH THE AUTO START FEATURE BECAUSE ITS UNRELIABLE. ITS ALWAYS BEEN A BIT OF A ROUGH START WHENEVER I HAVE LEFT IT ON, CAUSING ME TO WONDER IF ITS ACTUALLY GOING TO START.
Mileage: 54,000
VEHICLE PURCHASED NEW, STILL UNDER WARRANTY SUDDENLY QUITS RUNNING WHILE IN TRAFFIC TRAVELING AT 30-50 MPH, ON A COUNTY ROAD, VEHICLE WAS STILL RECEIVING POWER HOWEVER WONT RESTART. BROUGHT TO THE DEALER WERE IT WAS PURCHASED. DIAGNOSED AS A FAULTY PCM AND ESD. REPAIRED AFTER WAITING TWO WEEKS FOR THE PARTS. DROVE IT OFF THE LOT LESS THAN 3 BLOCKS AND IT HAPPENED AGAIN. THIS SHOULD BE A SAFTEY RECALL STOPPING IN A STREAM OF TRAFFIC SUDDENLY.
Mileage: 21,000
I COMPLAINED ABOUT ENGINE TAPPING SOON AFTER BUYING THE BRAND NEW CAR IN AUGUST 2019 NOTHING WAS DONE. 5/9/20 I ATTEMPTED TO DRIVE THE CAR AND AS I GOT READY TO PULL INTO A BUSY STREET THE TRUCK CUT OFF AND THE PARKING BREAK ENGAGED. IT TOOK ME 5 MINS TO GET IT RESTARTED AND ATTEMPTED TO BACK UP AND IT CUT OFF AGAIN. MY BREAKS HAVE BEEN FEELING AS THOUGH THEY ARE GRINDING. MY CLOCK HAS CHANGED TIME ON THE TRUCK FROM REGULAR TIME TO MILITARY TIME. WHEN MOVING MY CAR INTO DRIVE MY CAR JERKS VIOLENTLY. *TR
Mileage: 10,000
TL* THE CONTACTS WIFE OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE EMERGENCY BRAKE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED 6 TIMES. THE VEHICLE WAS TAKEN TO CROTON AUTO PARK (1 MUNICIPAL PL, CROTON ON HUDSON, NY 10520, (914) 271-5100) ON TWO OCCASIONS TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE PCV VALVE NEEDED TO BE REPLACED AND SECONDARILY, AN OIL CONSUMPTION TEST NEEDED TO BE PERFORMED AT 500 MILE INTERVALS UP TO 1,500 MILES. THE PCV VALVE WAS REPLACED HOWEVER, A DETERMINATION WAS NOT MADE REGARDING THE OIL CONSUMPTION TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.
Mileage: 18,000
ON THREE SEPARATE OCCASIONS OUR NEWLY LEASED 2019 JEEP COMPASS STALLED WHILE AT HIGH SPEED. WE ALL HAD TO PULL OVER WITH OUT POWER STEERING. THIS HAPPENED SHORTLY AFTER WE PULLED OUT ON TO A MAIN ROAD FROM OUR NEIGHBORHOOD.*DT CONSUMER STATED YES, I TOOK IT TO VICTOR DODGE JEEP DEALERSHIP WHERE I LIVE AND GOT THE CAR. THEY SAID IN WAS DOWN A QUART OF OIL. FILLED IT AND SAID TO RETURN AT 7,500 MILES SO THEY COULD CHECK THE LEVEL AGAIN. I WOULD SAY THE VEHICLE WAS AT 45 MPH. THERE WAS AN OIL PRESSURE LIGHT THAT CAME ON WHEN THE CAR WAS STARTED UP. BUT IT WENT OFF RIGHT AWAY. *JB
Mileage: 4,000
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS CURRENTLY AT JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 943-6700) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Mileage: 1,200
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO WALLY ARMOUR CHRYSLER DODGE JEEP RAM (1950 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH CAUSED THE VEHICLE TO STALL. THE DEALER INSTRUCTED THE CONTACT TO BRING THE VEHICLE BACK TO THEM AFTER 500 MILES FROM THE LAST OIL CHANGE FOR MONITORING AND AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Mileage: 4,000
ON THREE SEPARATE OCCASIONS WHILE COMING TO A STOP THE BRAKES STARTED TO PULSATE, ONCE STOPPED THE CAR STALLED AND ENGAGED THE PARKING BRAKE ALL BY ITSELF AND WOULD NOT ACCELERATE OR GO INTO PARK OR TURN OFF, FOR 7 MINUTES WHILE IN THE MIDDLE OF AN INTERSECTION. ALSO, SCREEN DISPLAY JUMPS BETWEEN APPS ON ITS OWN AND WON'T ALLOW ME TO CHANGE OR TOUCH ANYTHING ON THE SCREEN, GLITCHES AND HOLDS TWO APPS AT ONCE FOR EXTENDED PERIODS OF TIME.
Mileage: 2,350
MAJOR ISSUE! THIS IS APPARENTLY KNOWN BY JEEP AS THEY HAVE ISSUED A RECALL. YET IT IS HAPPENING TO ADDITIONAL MODELS OUTSIDE THE SCOPE OF THE ISSUED RECALL. 2019 JEEP COMPASS 2.4L. THE ENGINE SHUT OFF WITHOUT ANY WARNING WHILE DRIVING AT APPROXIMATELY 25 MPH. THE VEHICLE IS BRAND NEW WITH ONLY 200 MILES. I PURCHASED THE VEHICLE ONLY 10 DAYS AGO. I TOOK THE VEHICLE BACK AND RETURNED IT, WHICH WAS QUITE THE HEADACHE TO GET THE DEALER TO DO. I BASICALLY TRADED IT IN FOR A JEEP GRAND CHEROKEE SO TO AVOID THE 2.4L ENGINE. I AM OUT QUITE A BIT OF MONEY IN PAYING TAXES, FEES, REGISTRATION, TILE,ETC TWICE DUE TO THIS ISSUE. IN DOING SOME RESEARCH, THIS SEEMS TO BE A FAIRLY COMMON PROBLEM IN BOTH THE JEEP COMPASS AND THE JEEP CHEROKEE IN REGARDS TO THE 2.4L 4 CYLINDER ENGINE. JEEP HAS ISSUED A RECALL ON THE CHEROKEE. THEY NEED TO DO THE SAME ON THE COMPASS. STAY AWAY FROM THE 2.4L 4 CYLINDER ENGINE AT ALL COSTS.
Mileage: 200
LEASED THIS CAR BRAND NEW. AT 60 MILES ON ODOMETER, WENT TO START CAR, CAR TURNED STARTED BUT THEN STALLED/TURNED OFF INSTANTLY. HAD TO WAIT A FEW MINUTES TO START AGAIN. AT 250 MILES CAR CAME TO BRIEF STOP ON SLIGHT INCLINE WHILE WAITING FOR A PARKING GATE TO OPEN, PARKING GATE OPENED AND VEHICLE WAS STARTING TO ROLL WITH THE CAR OFF, I RELEASED MY FOOT FROM THE BRAKE BUT THE CAR WOULDN'T START IT STALLED. I PUSHED THE BRAKES BACK TO STOP MY CAR. CAR WAS STILL IN DRIVE, I TRIED TO RE-START MY CAR BY HITTING THE PUSH BUTTON , CAR WOULDN'T TURN OVER. EVENTUALLY WAS ABLE TO RESTART AFTER 60 MINUTES. THIS IS AN EXTREME SAFETY HAZARD, I AM LUCKY THIS DIDN'T HAPPEN AT A BUSY INTERSECTION.
Mileage: 250
THIS IS MY 5TH TIME REPORTING THIS ISSUE TO THE MANUFACTURER THEY HAVE ALSO HAD A FINAL REPAIR ATTEMPT AND DECLARED NO ISSUE EVEN THOUGH AS I WRITE THIS THE PROBLEM STILL EXISTS. I WAS PARKED FOR AN HOUR AT A STORE I COME OUT TURN ON THE VEHICLE PLACE THE CAR IN REVERSE CAR FREEZES UP WON'T MOVE FROM ON OR RUN AND CANNOT CHANGE TO DRIVE OR ANYTHING ELSE ENGINE LIGHT CAME ON AND REVERSE SYMBOL CONTINUES TO BLINK CAR HAD TO BE RESTARTED TWICE AFTER THIS TO GET IT TO DRIVE TO GO HOME.
Mileage: 8,522
WHEN I HAVE TO BRAKE AND COME TO A STOP THE CAR RUMBLES, THEN WHEN COMPLETLY STOPPED THE CAR SHUTS OFF, THEN WHEN I TAKE MY FOOT OFF THE BRAKE PEDDLE THE STARTER KICKS IN AND STARTS THE CAR IN GEAR WITH A RUMBLE AND THEN I CAN GO? IT DOES'NT MATTER IF ON THE HIGH WAY OR AT A STOP SIGN IT RUMBLES, SHUTS OFF AND RESTARTS IN GEAR. THE CAR IS (2) DAYS OLD WITH 35 MILES.
Mileage: 25
ON 2/28/19 I LEASED A 2019 JEEP COMPASS. I HAVE BEEN HAVING MINOR ISSUES WITH IT WHEN TRYING TO START THE CAR, SOMETIMES IT JUST DOESNT START. AS I WRITE THIS ON 9/3/19 I AM EXTREMELY CONCERNED ABOUT THE LEASE I HAVE AND THEREFORE WHY I AM DOCUMENTING MY EXPERIENCE. LAST WEEK, TUESDAY, 8/27/19 WHILE IN AN INTERSECTION, MY CAR COMPLETELY SHUT OFF. I REACHED OUT TO MIAMI LAKES AUTO MALL ON VARIOUS OCCASIONS, THIS WAS A TOTAL DISASTER, I KEPT BEING TRANSFERRED TO VOICEMAILS AND COULD NOT GET ANYONE ON THE PHONE WHILE IN THE MIDDLE OF THIS INTERSECTION. I CALLED CHRYSLER ROADSIDE (ANOTHER MESS) AND ENDED UP HAVING TO WAIT 4 HOURS UNTIL A TOW TRUCK COULD COME AND GET MY CAR, STILL IN THE MIDDLE OF AN INTERSECTION, HAD TO CALL 911 SO A POLICE CAR COULD PARK BEHIND ME AS OBVIOUSLY THIS WAS A SAFETY ISSUE. AFTER FINALLY GETTING THE CAR TOWED, POLICE, RAIN AND BEING STUCK IN AN INTERSECTION AND ALL, FINALLY MADE IT TO THE DEALERSHIP. CUSTOMER SERVICE WAS HORRIBLE EXCEPT FOR A SERVICE MANAGER CALLED JONATHAN, HE WAS THE ONLY PERSON THAT SPOKE WITH ME DURING THIS TIME, OF COURSE AFTER I ARRIVED TO THE DEALERSHIP, ENTERPRISE WAS CLOSED SO I HAD TO TAKE AN UBER HOME. I HAD TO LEAVE TO TAMPA FOR WORK SO I HAD TO GO GET A RENTAL AT NATIONAL THAT MORNING AND HEAD OUT, ON THURSDAY THE 29TH I SPOKE WITH JONATHAN AND HE TOLD ME THE ISSUES WITH THE VEHICLE WAS A SOFTWARE FAILURE AND THAT THE VEHICLE IS WORKING PROPERLY NOW. WITH HURRICANE DORIAN COMING AND IF I HAD TO EVACUATE, OF COURSE, I WAS NOT FEELING CONFIDENT THAT I WASN'T GOING TO GET STRANDED WITH MY FAMILY WITH A FAULTY VEHICLE SO I HAD TO KEEP THE RENTAL FOR A FEW MORE DAYS. I AM VERY NERVOUS OF TAKING THIS VEHICLE HOME AS NOW I DONT KNOW IF IT WILL LEAVE ME STALLED, I HAVE READ THIS IS AN ISSUE WITH THE COMPASS. I HAVE FILED A COMPLAINT WITH JEEP AS WELL.
Mileage: 2,700
2019 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO VEHICLE STOPPING SUDDENLY WHILE DRIVING ON THE HIGHWAY. *LD THE CONSUMER STATED THE DEALER ADVISED THAT THE VEHICLE RAN LOW ON OIL WHICH CAUSED THE ENGINE TO SHUT OFF WITHOUT WARNING. WHEN THE VEHICLE RESTARTED THE ENGINE LIGHT ILLUMINATED. *JS
THIS IS MY THIRD COMPLAINT ON THIS 2019 JEEP COMPASS. WHILE DRIVING THE VEHICLE STALLS AND THE EMERGENCY BRAKE AND OTHER LIGHTS COME ON. THE VEHICLE IS UNABLE TO BE RESTARTED AND HAS TO BE TOWED. THE DEALERSHIP HAS UPDATED SOFTWARE, AND NOW HAS SAID THAT THE CAR IS LOW ON OIL EVERY THREE WEEKS AND THAT'S WHY IT STALLS IN THE MIDDLE OF TRAFFIC EXTREMELY DANGEROUS AND I HAVE A BABY ON THE WAY!. THE OIL CHANGE INDICATOR DOESN'T EVER SHOW UP AND THE MANUFACTURER JUST GIVES THE RUN AROUND.
Mileage: 6,673
THIS IS MY THIRD TIME WITH AN ISSUE ON THIS VEHICLE STALLING. I WAS TURNING AT AN INTERSECTION AND THE CAR JUST STALLED LIGHTING UP EVERY NOTIFYING SIGNAL INCLUDING AN EMERGENCY BRAKE BEING LOCKED IN ALMOST CAUSING AN SERIOUS ACCIDENT.
Mileage: 6,673
THE AUTO START/STOP FEATURE IN MY CAR IS NOT RELIABLE. THERE HAVE BEEN THREE INSTANCES WHEN I'VE BEEN STOPPED AT A LIGHT, I TAKE MY FOOT OFF THE BRAKE, THE SYSTEM ACTIVATES START, AND THEN AS SOON AS I HIT THE GAS, MY CAR STALLS. I THEN HAVE TO PUT MY CAR IN PARK, TURN THE VEHICLE OFF COMPLETELY, AND START IT AGAIN. THIS OBVIOUSLY STRIKES HIGH CONCERN DUE TO THE STRONG POSSIBILITY OF BEING REAR ENDED. I TOOK MY VEHICLE IN TO THE DEALERSHIP I BOUGHT IT FROM AND THEY SAID THEY DIDN'T KNOW. I LEFT AGITATED. I JUST PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO.
Mileage: 4,000
PARKED 2019 JEEP COMPASS IN NORMAL PARKING LOT WENT INSIDE FOR A FEW HOURS THEN HEARD POPPING NOISES FROM PARKING LOT. RAN OUTSIDE TO SEE ENGINE CAUGHT ON FIRE AND BURST INTO FLAMES VIA THE ENGINE COMPARTMENT DAMAGING THE ENTIRE FRONT HALF OF THE VEHICLE. AFTER FLAMES PUT OUT, THERE WAS A LARGE HOLE IN THE HOOD OF THE CAR GOING DOWN INTO THE ENGINE THAT DAMAGED THE WINDSHIELD, BUMPER, ENGINE, LIGHT, TIRES AND DOORS. OTHER CARS AROUND MINE WERE DAMAGED AS WELL AS THE FIRE SPREAD. WAS PARKED AT HOTEL PARKING LOT FOR A FEW HOURS BEFORE CAUGHT ON FIRE.
Mileage: 3,500
CAR WON'T GO AFTER STOPPING WHEN FOOT IS OFF BREAK
AFTER GETTING OFF OF THE HIGHWAY AND COMING TO A STOP AT THE LIGHT, I WENT TO TURN AND MY CAR STALLED OUT AS I WAS TURNING. I WAS ON A ONE LANE OVERPASS WITH NO WAY TO PULL OVER. IT WOULDN'T EVEN REGISTER THAT I WAS TRYING TO TURN OFF MY VEHICLE FOR A MINUTE. I WAS FINALLY ABLE TO RESTART MY CAR AND KEEP DRIVING.
Mileage: 650
CAR LOSSES ALL ELECTRICAL, WONT START. NOT A BATTERY PROBLEM. HAS HAPPENED 4 TIMES SINCE I BOUGHT THE CAR 2 MONTHS AGO.
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO OPERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROUTE 46 CHRYSLER JEEP DODGE (1655 US-46, LITTLE FALLS, NJ 07424) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,038.
Mileage: 1,038
CHECK ENGINE LIGHT COMES ON AND CAR WILL NOT CRANK; EVERYTHING ELSE WORKS. LET CAR SIT AND IT FINALLY STARTS. DEALERSHIP SAYS NO CODES SHOW UP. HAPPENED 5 TIMES SINCE CAR WAS PURCHASED 12/24/19.
Mileage: 887
I BOUGHT A 2019 JEEP COMPASS LIMITED 5 DAYS AGO ALL SEEMED WELL AT FIRST THEN ON THE FIFTH DAY I WENT ON MY LUNCH BREAK AND CAR WOULD NOT TURN ON. TRIED LOCKING, UNLOCKING, PUSHING THE START BUTTON REPEATEDLY. AFTER ABOUT 20 MINUTES CAR STARTED ON THE WAY TO MY DESTINATION THE CAR STALLED AND WOULD NOT TURN ON AND AFTER A FEW MINUTES FINALLY RESTARTED. AT THE DESTINATION CAR AGAIN WOULD NOT TURN ON AFTER BEING STATIONARY.
Mileage: 300
UPDATE TO MY PREVIOUS COMPLAINT: I LEASED THIS CAR ON JANUARY 12, 2019. IT IS BRAND NEW. THE CAR WAS HAVING TROUBLE STARTING AGAIN TODAY AND YESTERDAY. I TURNED IT ON THE NORMAL WAY AND IT WAS FINE IN PARK, BUT WHEN I SWITCHED TO DRIVE IT SHUT OFF. THE D STARTED FLASHING (AGAIN) SO I PUT IT BACK IN PARK, AND THE CONSOLE TOLD ME TO PRESS THE BRAKE AND PRESS STOP/START, WHICH I DID ATTEMPT BUT THE BRAKE WAS LOCKED AND THIS DID NOT WORK. THE RED LIGHTNING BOLT AND CHECK ENGINE LIGHT BOTH CAME ON. THE RED LIGHTNING BOLT WARNING LIGHT INDICATES A PROBLEM WITH THE ELECTRONIC THROTTLE CONTROL. IT ALSO STALLED AND WAS HARD TO STEER AS USUAL NOW, THOUGH PUTTING IT IN 4WD MAKES IT A BIT EASIER TO CONTROL. I AM NOW EVEN MORE SCARED TO OPERATE THIS VEHICLE AND FEEL LIKE IT IS GOING TO FALL APART WHILE I'M DRIVING.
Mileage: 2,500
WE RECENTLY HAD 3 INSTANCES WHERE OUR BRAND NEW 2019 JEEP COMPASS FAILED TO START. THE CAR IS ONLY 4 WEEKS OLD AND HAS LESS THAN 500 MILES ON IT. WE TRIED SEVERAL TIMES, BUT THE CAR WOULD NOT TURN ON EVEN THOUGH THE DASHBOARD INDICATED THE ENGINE WAS RUNNING. WE SAW ONLINE THAT THIS HAS ALREADY BEEN REPORTED BY SEVERAL PEOPLE. TOOK THE CAR TO THE DEALER AND APPARENTLY THERE IS A KNOWN PROBLEM WITH "STARTER CONTROL". THEY APPLIED A PCM UPDATE UNDER ITEM TCB 18-035-19. I DON'T UNDERSTAND WHY, IF THIS IS A KNOWN PROBLEM WITH A FIX, THE DEALERS AREN'T PROACTIVELY RECALLING THESE CARS. THE ELECTRONIC START IS THE ONLY WAY TO START THE VEHICLE (NO OVERRIDE) AND IT COULD CAUSE GRAVE PROBLEMS, DEPENDING ON THE SITUATION, IF THE VEHICLE WON'T START. HUGE SAFETY ISSUE!!!!!
Mileage: 500
THE JEEP COMPASS IS EQUIPPED WITH A VERY DANGEROUS ESS START/STOP SYSTEM. FIRST YOU MUST DEACTIVATE IT EVERY TIME YOU START THE VEHICLE. SECONDLY WHEN THE VEHICLE SHUTS OFF AT A STOP LIGHT OR STOP SIGN, IT FEELS MORE LIKE IT STALLS THAN SHUTS OFF, A SHUDDER GOES THRU THE VEHICLE AND THE ENGINE SPUTTERS AND DIES. TAKE YOUR FOOT OFF THE BRAKE AND MAYBE IT WILL RESTART THE VEHICLE, MAYBE NOT. MINE SPUTTERED TO LIFE BUT HAD NO POWER, VERY SLOWLY THE VEHICLE SPUTTERED INTO THE MIDDLE OF AN INTERSECTION AND I THOUGHT THE CAR WAS GOING TO STALL AND QUIT IN THE MIDDLE OF THE INTERSECTION. (I HAVE READ ABOUT THIS HAPPENING TO HUNDREDS OF JEEP COMPASS VEHICLES. LUCKILY I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. I WAITED ABOUT 10 MINUTES RESTARTED THE VEHICLE AND TURNED OFF THE ESS SYSTEM. THIS IS A VERY DANGEROUS SYSTEM, AND JEEP SHOULD BE FORCED TO RECALL IT AND FIX IT, OR GIVE OWNERS A WAY TO PERMANENTLY DEACTIVATE IT WITHOUT HAVING TO UNPLUG THINGS UNDER THE HOOD THAT RESULT IN WARNING LIGHTS ON THE DASH. EXTREMELY POOR AND DANGEROUS DESIGNED ESS SYSTEM. PLEASE DO NOT WAIT UNTIL SOMEONE DIES TO MAKE THEM FIX THIS!!!! IT AFFECTS ALL 20117.5 - 2019 MODEL YEAR VEHICLES EQUIPPED WITH THE ESS SYSTEM.
Mileage: 700
THIS IS A RAND NEW VEHICLE WITH LESS THAN 100 MILES. INTERMITTENT STARTING. WILL NOT START CONSISTANTLY. KNOWN PROBLEM WITH THE VEHICLE, NEEDS A SOFTWARE UPGRADE BUT STILL DO NOT HAVE ONE. THIS IS A SAFETY ISSUE, AS YOU CAN PUT THE VEHICLE IN GEAR WITHOUT THE ENGINE E RUNNING AS THE VEHICLE THINKS THE ENGINE IS RUNNING BUT IT IS NOT!. THE DEALERSHIP HAS ACKNOWLEDGED THE PROBLEM BUT DOES NOT HAVE A FIX. STAR CASE S1808000285 NO REPAIR
Mileage: 100
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, (732) 240-8832) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 18V524000 (ELECTRICAL SYSTEM), 17V670000 (ENGINE AND ENGINE COOLING), AND 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 0.