2020 JEEP COMPASS Unknown Or Other Problems

29 complaints about Unknown Or Other

29
Complaints
1
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (29)

Jan 2, 2026

My vehicle’s engine has shut off completely in the middle of the road TWICE, both on busy highways. The first time, I was turning left and the engine shut off as I was turning into oncoming traffic and was stuck in the middle of two lanes. Second time, I was stopped at a red light and the engine shut off again. Once the car is turned off and back on, the light for the Auto Stop/Start came on and said to service the Stop/Start feature. The first incident, I had the car brand new for maybe a week. The second incident just happened last week.

Dec 15, 2025 Fire

On December 9th, my Jeep compass caught fire in Tyson’s corner parking lot (1750 Tysons BLVD). The fire department believes it came from the engine. No warning signs such as engine lights or temperature overheating prior. The car was parked in a spot when this occurred. My daughter was in the car and smelled smoke, car was turned off, got out and it was smoking and sparking then caught fire. 911 was called during this process and came to the scene. The insurance is aware and deemed it total loss. The police and fire department have records we are trying to obtain. The fire spread to other cars.

Dec 1, 2025

Driving home at night car flashed a hi temp coolant warning and shut down..Waited a couple minutes and it started right up. I have never had any issues before this.

Nov 21, 2025

I bought my 2020 Jeep Compass from Moses Factory Outlet in Teays Valley WV 2/1/25. The whole time I have had and operated the vehicle it has had this safety issue. It shuts down unexpectedly with a "high coolant temperature warning" displayed on the dash then resets and turns back on. Sometimes I have to physically turn the vehicle back on. This happens on the interstate randomly when I am going 65 mph or sitting at a red light. I spoke to Moses about it, and they told me I would have to take it to a jeep dealership because this is something they would not be able to fix. I took it to the Walker Jeep dealership in Hurricane WV they inspected it and said they could not find anything wrong with it. This is very scary when it happens, and I have no idea how to get it fixed because the dealership I bought it from nor an actual jeep dealership can fix it. I drove it to Columbus Ohio one time, and it done it six times that's a 5hr round trip.

Oct 6, 2025

The screen on the dash has quit working and the backup camera does not work this started when we got snow, thought once weather warmed up things it would work tried the reset button to no avail. Hesitated about buying another jeep now I wish I hadn’t nothing but trouble

Mar 14, 2025

Potential Odomete rollback Indicated

Jan 31, 2025

Car won’t start due to Low Coolant error, fluids are fine.

Nov 22, 2024

The primary issues involve the Powertrain Control Module (PCM), wiring harness, and auxiliary battery system. These interconnected problems compromise vehicle reliability, pose safety risks, and create undue financial burdens on owners. Overview of Defects The vehicle failed to start on [XXX], with illuminated dashboard warnings and automatic parking brake engagement. Initial diagnostics led to replacing the battery and starter, but the issue persisted. Further investigation revealed PCM failure, and even after its replacement, the vehicle remained inoperable. Subsequent diagnostics identified a defective wiring harness. Southern Jeep in Norfolk, Virginia, estimated replacement costs at $4,500. This critical component facilitates communication between the PCM and other systems, and its failure jeopardizes vehicle safety and reliability. Incident History 2021: The vehicle stopped unexpectedly in traffic on Portsmouth Boulevard, Virginia. Initially attributed to a battery failure, evidence now suggests PCM or wiring harness involvement. [XXX]: The vehicle failed to start, initiating weeks of diagnostic efforts and costly repairs. November 2024: The wiring harness was identified as the root cause following PCM replacement. Safety Risks Unexpected Shutdowns: These pose a high risk of accidents, endangering vehicle occupants and other drivers. Start/Stop System Failures: Malfunctions increase the likelihood of breakdowns in hazardous locations. Broader Context Complaints from other Jeep Compass owners and Jeep's issuance of multiple Technical Service Bulletins (TSBs) confirm systemic defects in the start/stop system, PCM, and wiring harness. Despite evidence of these recurring issues, Jeep has not initiated a recall, leaving owners to shoulder repair costs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 19, 2024

The Screen went black and the rear view camera does not come through. The rear view visibility is limited because the screen does not work. I am unable to turn on any heated seats/ steering wheel, change temperatures, change radio stations or anything that relates to using the screen. There was no warning messages. It started by slowly losing color and one side of the screen until it went completely black. I replaced both batteries with no repair to the screen/ back up camera.

Mar 29, 2024

car always go to coolant temp high when driving and goes back down to middle mark, i will put antifreeze in the car and it will be okay for about two weeks and starts back up again. i always have to put antifreeze in my car and more frequent when the weather gets warmer.

Feb 28, 2024

Overheated warning light came on. Car was filled with coolant and light went off. One week later, light came on again. Brought to an independent service center who did diagnostic testing and could not find a leak or faulty parts. Appointment made with dealer. Light appeared once more, topped off coolant and light did not appear again when brought in to dealer (about a two week period). Dealer did diagnostics and said the engine was “burned out” and needed to be replaced at a cost of $10,000. Faulty electrical/coolant system led to ruined engine.

Feb 17, 2024

Uconnect display screen is glitching. Unable to see when reversing. Parkview rear back up camera is unable to display.

Feb 16, 2024

While the vehicle is in motion and driving it will stop suddenly and report message coolant temp high. You need to put the vehicle in park and then restart the engine. There is nothing that triggers in the sense of speed as it has happened while driving and while stopped at light. The vehicle has been brought to the dealership and they don’t know what the issue is.

Jan 18, 2024

On several occasions, when idling in traffic, the engine stalls and the parking brake engages. On another occasion when stopping at a stop sign, the parking brake engaged while vehicle engine still on and the steering wheel would not turn, nor would the gas pedal move the car in any direction. On 1/3/24, the vehicle stalled, was cranked up, and would not go faster than 5 mph. The vehicle was turned off, the engine rested for approximately 5 minutes, it cranked and was driven to a Jeep dealership that date. The safety of myself and others was put at risk when sitting in traffic and the engine stalled and parking brake engaged. There have been no warning lamps or messages to indicate any problem with the vehicle. This could have led to serious accidents. The vehicle was dropped at a Jeep dealership two weeks ago (01/03/2024) but it has not been inspected as of yet. When the vehicle parking brake engaged and vehicle would not move in any direction, the police was called to help get the vehicle started. Insurance has also been informed of the issues with the vehicle, and a case has been opened. The last occurrence happened on 1/3/24, and that is the date the vehicle was taken to a Jeep dealership and left with the service department. The issues started approximately two weeks prior, was reported to a Jeep dealership, but the closest dealership had no openings to inspect vehicle. Thus, it was taken to a Jeep dealership over an hour away.

Jan 12, 2024

Dashboard illuminates’Coolant Temp High’. Vehicle shuts down and usually restarts itself. Was happening only when vehicle is first started & put into reverse. Has now occurred at more frequent, but random times such as when driving at approximately 45 mph as well as when slowing & making a right turn. On one occasion starter acted stuck & vehicle had to manually be shut down & restarted. No accident has occurred, but given more traffic, it’s definitely possible. Since this only lasts a couple seconds, I’ve got no more info to have the dealer look at it. Fluid levels are as they should be & there is no obvious pattern to when it may occur.

Nov 25, 2023

2020 Jeep compass shuts off randomly while driving in traffic and sometimes will not start back up after. Says the coolant temperature is too high but the temperature is fine. Car is a danger to Public safety and is one of many that is experiencing the issue.

Nov 18, 2023

When driving my vehicle coolant temp will go up and a message appears on the dash “coolant temp high”. If I am going fast enough my vehicle will slightly stall go a second and then the coolant temp will return to normal and I can continue driving, however if I am going slow when this occurs, my vehicle completely stalls and when I press on the accelerator it acts as if I have no gas. I have to put my car in park, turn it off, and then turn it back on for it to drive normal again. This has happened numerous times since I have bought my vehicle brand new off the lot in 2020. I am concerned as it could cause an accident while driving for myself and others on the road. I have taken it to a handful of different dealerships and have had a couple of things replaced on it, based on guestimations as when they test my vehicle, nothing comes up as wrong or out of the ordinary on it.

Nov 17, 2023

The UConnect screen is not functioning correctly. It started as discoloration on the left 1/3 of the screen, impacting all screens including backup camera. Now 2/3 of the screen is impacted, sometimes going entirely black, sometimes moving lines, sometimes just distorted. The backup camera impact is a safety concern. The navigation is not viewable when in this state. Many of the car’s controls are not accessible when the screen goes out completely. A simple google search of uconnect screen issues yields many results for the Jeep, Ram, Dodge vehicles - this appears to be malfunction on the manufacturer’s end. The consumer should not be held accountable for replacing this part in order to drive safely. This is an ongoing issue.

Oct 28, 2023

On October 28, 2023 I was making a turn at a major intersection and a coolant temperature high warning flashed on the dash display and the power to the vehicle shut down. Luckily this happened when it was not overly busy as I could have been killed by cross traffic as I was making a turn. At no time did the vehicle overheat and all that had to be done was to restart the vehicle to reset the error. If this had happened on the highway this could have caused a major accident as when the power goes out like this the steering locks.

Oct 2, 2023

Vehicle experience a dashboard message stating “High Coolant Temperature” or “Coolant Temperature Too High” followed by an immediate engine shutdown.” it happens while I'm driving or at a idle.

Sep 19, 2023

When trying to start vehicle it displays a “Service Electrical System” error followed by “Coolant Temperature Too High” my coolant gauge sky rockets red and then returns to a very low level. The vehicle has not overheated and has been parked and cooled off completely before trying to start. It is now causing my vehicle to throw messages saying my back up light, brake light, and blinker lights are out but all lights work as they are intended.

Sep 17, 2023

I was making a left turn when the temperature indicator shot up to red, it had been reading right in the middle which is normal. Then "coolant temperature high" lit up on the dashboard display. The car started to sputter (like shaking) as I was going through the intersection and I thought it was going to turn off completely. I hit the gas because there was still oncoming traffic and it seems like the car recovered. The gauge showing the temperature slowly went back to normal and the error light went away. The same situation happened about 3 months ago when my husband was driving. However, he was sitting at a light when the temperature went up and the error occurred. The car completely shut down and had to be restarted.

Aug 26, 2023

I was at a stop light and car just went dead. Before going dead a warning of “High Coolant Temperature” popped up and engine light came on and it went dead. Car would not start again and was towed to dealership. I’ve seen that their are lawsuits out there on this and no fix so I am not confident in dealership finding issue

Jun 14, 2023

The A symbol continues to appear on the dashboard which indicates a failure in the STOP/START function of the vehicle. the vehicle has under 21,000 miles on it. I just purchased the vehicle a little over 90 days ago. Returned the vehicle to the service center where vehicle was purchased, and was told that it required an out of pocket expense of over $600.00 . The auto-light button switches back to manual on its own.

May 8, 2023

Prior to this incident below I started my vehicle up and it started up fine. Suddenly I couldn’t move my vehicle out of the parking spot. I tried to turn the vehicle off and it wouldn’t turn off at all. So I was just sitting trying to figure out what to do. I suddenly click the stop start button without pressing the breaks and it turned my vehicle off. The next day I took my vehicle to a Jeep dealership service and they turned me away because the symbol that pop up on the dashboard during the incident was a capital letter “A” with an arrow encompassing it and an exclamation mark to the right disappeared off the dashboard at the time because i restarted my Jeep. Now today as in May 7, 2023, I was leaving the mall to go home. I was stopped at a red light waiting for it to turn green. The type of road had three lanes and I was in the middle lane. When the light finally turned green I went to press on the gas and notice the car wouldn’t move at all almost like the vehicle suddenly shut down. It showed that the vehicle was still on but it wouldn’t move. The symbol that pop up on the dashboard was a capital letter “A” with an arrow encompassing it and an exclamation mark to the right saying stop start sensor. The stop start button when not turn off the vehicle to restart it. I started freaking out because cars was on all side of me. I was scared that I was going to get hit from behind by another vehicle. I continued to try to press the button eventually my Jeep started up again and I got out of the way of the traffic. The main problem is that there is something wrong with the stop start system.

Mar 30, 2023

Auto start/stop kicked it at a stop sign and I could not restart the vehicle.

Dec 18, 2022

Vehicle started indicating High Coolant temperature then engine would shut down. It would restart after shut off. Radio would fade in an out . While vehicle was in motion the engine should shut down and had to pull over and restart the vehicle. This happened on several occasions before the vehicle completely shut down. Towed vehicle to dealership with a repair of $700 to replace both batteries.

Aug 30, 2022 Crash

8/30/2022 Started the vehicle in the drive way foot still engaged on break and the vehicle accelerated forward with my foot on break and damaged my home and vehicle. 8/28/22 Emergency Break engaged on its own and we couldn’t move the vehicle it was turned off and restarted. 8/27/22 vehicle information screen was blank and black after starting the vehicle..this happened at least three times.

Aug 10, 2020

VEHICLE HAS SHUT OFF WHILE DRIVING ON TWO OCCASIONS. BOTH TIMES I HAD SLOWED TO A STOP AND WHEN I HIT THE GAS TO REACCELERATE AT A GREEN LIGHT THE CAR SHUT OFF. THE INFOTAINMENT SCREENS REMAINED ON AND THE LIGHTS ON THE SHIFT KNOB STARTED TO BLINK. I HAD TO PUT THE CAR INTO PARK, TURN IT OFF AND RESTART IT ALL WHILE SITTING AT AN INTERSECTION. IT WAS NOT A QUICK PROCESS. THE CAR HAS AN IDLE FEATURE TO SAVE ON GAS HOWEVER THIS WAS NOT THE FEATURE IN ACTION THE CAR WAS OFF COMPLETELY.

Mileage: 700