2023 JEEP COMPASS Forward Collision Avoidance Problems

I am submitting this complaint to report a serious and repeated safety-related electrical failure involving my 2023 Jeep Compass. While driving, the vehicle experienced a sudden and dangerous electrical malfunction. The windshield wipers activated on their own, both digital screens began flashing uncontrollably with warning messages, headlights and dashboard controls turned on and off without driver input. Most critically, the automatic emergency braking system became disabled while the vehicle was in motion. During the first service visit to an authorized Jeep dealership, I was informed that the Body Control Module (BCM) was not responding, and that multiple vehicle systems showed inactive status and communication failures. The dealership stated they could not identify the root cause. Instead of repairing the issue, the system faults and communication errors were cleared/reset, the battery was replaced “as a precaution,” and the vehicle was released without a confirmed repair. The next day, the same failure occurred again while driving on the highway. The windshield wipers activated randomly, the screen displayed a red warning stripe, multiple system failure messages appeared, and the emergency braking system was disabled at highway speed. This created an extremely dangerous situation. The vehicle behaved unpredictably, critical safety systems were unavailable, and I could have been involved in a serious or fatal accident, putting my life and the safety of others at risk. Thankfully, my children were not in the vehicle at that time. Due to the severity of the malfunction, the vehicle was unsafe to operate and required towing back to the dealership. The issue remains unresolved. This appears to involve a serious defect with the Body Control Module (BCM), vehicle communication systems, and possible wiring or grounding faults, which directly affect vehicle safety and warrant investigation.

The vehicle was in a front end collision and the airbags, not one single airbag deployed. This is vehicle malfunction.

The vehicle was in a front end collision and the airbags, not one single airbag deployed. This is vehicle malfunction.

The automatic emergency braking / collision avoidance system engages randomly when there is no risk of collision and often times with no cars or obstacles in sight. For example, when driving on an open interstate highway. Without any apparent reason, the collision avoidance system alerts of an imminent collision and the automatic emergency braking system applies hard braking for a short interval or 1 to 2 seconds. This could result in a rear end collision if a following vehicle were unable to react in time to slow down. Additionally, the system will activate while navigating curves, applying hard braking pressure that could cause loss of control. In a little over a year of ownership, this issue has occurred approximately 12+ times. Changing the sensitivity of the system has not effect, as it still occurs even at the lowest sensitivity settings (shortest warning interval applied in vehicle settings)

The automatic emergency braking / collision avoidance system engages randomly when there is no risk of collision and often times with no cars or obstacles in sight. For example, when driving on an open interstate highway. Without any apparent reason, the collision avoidance system alerts of an imminent collision and the automatic emergency braking system applies hard braking for a short interval or 1 to 2 seconds. This could result in a rear end collision if a following vehicle were unable to react in time to slow down. Additionally, the system will activate while navigating curves, applying hard braking pressure that could cause loss of control. In a little over a year of ownership, this issue has occurred approximately 12+ times. Changing the sensitivity of the system has not effect, as it still occurs even at the lowest sensitivity settings (shortest warning interval applied in vehicle settings)

Since my short time of ownership I have had two specific issues with the car. One the safety features. The lane departure warning often doesn't work. The icon will stay unlit when veering out of lane. This is random but often. Next the automatic emergency braking system. The icon will show turned off randomly yet often. Forcing me to go back into the menu when the car is in stop to activate it again. For unknown reasons it will randomly turn off. Secondly, the transmission has a scary delay on stop to go. About 3 months after purchase I noticed when at a stop or very slow speeds the car will hesitate when pressing on the gas petal. I have had some near accidents due to this. The best way I can describe this is a loss of power. When accelerating from a stop or very slow speed the car doesn't respond or move then out of no where it will jerk and speed up. This has been an issue when yielding to on coming traffic making accidents more likely. I have taken the car to the dealer and was told it was a learning transmission and it should go away. I did receive a recall update to fix the hesitation but so far I don't see any positive change in this matter. The car still has a loss of power and I will bring the car back in for service.

The Forward Collison icon is on, on my dash. I get a screen message the service is not working, then another to say the signal is lost. I cannot reprogram/reconnect the service in Uconnect. Makes no difference for icon whether engine is running or not. This started in November 2023. The dealer is saying sensor needs replaced. Which sensor? He indicated locations of several sensors. Dealer also says front bumper and grill and something under hood needs removed to replace sensor. Takes 5 hours to replace. Procedure seems very invasive. Reading on Jeep forums on same topic does not mention this procedure and time. Saying part taken out, cleaned or replaced. My 2023 Jeep Compass Latitude has 2580 miles as of today. Ridiculous that this is happening so soon or at all. Please send me info and reply to [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2023 Jeep Compass at the end of last year and have had issues while driving on the highway (with no cars in front or to the side of me) with the forward collision warning system going off and applying hard pressure on the brakes. Most recently, when driving on the highway the incident happened again (no cars in front or on the side of me), and nearly caused the driver behind me to run into my vehicle at 50+ mph. They had to swerve around me into another lane to avoid a collision. I have taken the vehicle to the Jeep dealership, and all they have been able to say is that they "cannot replicate the issue" and therefore have found no problems with the car.

I purchased a 2023 Jeep Compass at the end of last year and have had issues while driving on the highway (with no cars in front or to the side of me) with the forward collision warning system going off and applying hard pressure on the brakes. Most recently, when driving on the highway the incident happened again (no cars in front or on the side of me), and nearly caused the driver behind me to run into my vehicle at 50+ mph. They had to swerve around me into another lane to avoid a collision. I have taken the vehicle to the Jeep dealership, and all they have been able to say is that they "cannot replicate the issue" and therefore have found no problems with the car.

In the past 5 days my car has died/lost all power while in drive, driving down the road. The first time that it happened I was driving down and alley. I brought the car to a complete stop and put the car in park. I hit the push button start and it shut off completely. I was able to start my car again. When I got it started the check engine light was on and the system had shut off the emergency pedestrian braking system. I turned the emergency pedestrian braking back on and the next day before I could get my car looked at, the check engine light was off. I still made an appointment but not for another 6 days after as they were booked until then. Later that night driving down the road at about 25 mph it shut off again and tried to turn on the emergency brake. Right after that happened there was a message on the screen that said something about the emergency pedestrian braking but I was unable to read it because another message that said service emergency brake showed up. I was able to come to a complete stop and start my car again. I attempted to accelerate and my car died again. I was able to restart my car and once again the check engine light was on and emergency ped braking was off. I left it off for the weekend and there were no issues in that time. The check engine light did turn off after 2 days. I just got my car looked at today by the dealership. They stated that they can see the codes that were stored from when the check engine light was on but it could be a million different things. They stated that I would have to bring it in after it does it so that they can pinpoint the issue while it is happening.