This Problem Across All Years
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Suburban JDR in Farmington, MI where, again, my vehicle showed the same 2299 Code but otherwise, performing well, advising me to come get my Compass. So, both times my 2024 Jeep Compass took control away from me, this time with no brakes, almost injuring my S/O. Fortunately, both incidents happened in her gated community with no pedestrians or traffic. In addition to this intermittent, dangerous malfunction, I owned both a 2018 and a 2021 Compass one of which, like the Dodge Ram recall, had a horribly malfunctioning turn signal. The VINs: 2018 [XXX] ; and the 2021 #[XXX]. This is real and dangerous. That I can attest to. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Upon engine start up at the home of my S/O, [XX], the warning "Service Automatic Throttle Control" appeared on the dashboard. Placing the vehicle into gear first in reverse, then in drive resulted in sudden acceleration and erratic lurching. I had no brakes whatsoever. At one point my S/O nearly hit on the dash per signed affidavit. I had to place my 2024 Jeep Compass in Park in order to stop and then slowly maneuver it into a safe parking spot before having it towed to Golling Jeep Ram Dodge in Bloomfield Hills, MI. Tech diagnosis two days later showed Error Code 2299. But the vehicle started and operated as normal. Nothing wrong. After a test drive the next day to be sure, they had me get my vehicle. Although my door sticker gives a manufacturing date of 6/2024, I call your attention to NHTSA Recall 24V-240 over throttle control system software. Strangely enough, this exact same malfunction occurred at the same address on [XXX], almost a year earlier. It was towed at that time to Suburban JDR in Farmington, MI where, again, my vehicle showed the same 2299 Code but otherwise, performing well, advising me to come get my Compass. So, both times my 2024 Jeep Compass took control away from me, this time with no brakes, almost injuring my S/O. Fortunately, both incidents happened in her gated community with no pedestrians or traffic. In addition to this intermittent, dangerous malfunction, I owned both a 2018 and a 2021 Compass one of which, like the Dodge Ram recall, had a horribly malfunctioning turn signal. The VINs: 2018 [XXX] ; and the 2021 #[XXX]. This is real and dangerous. That I can attest to. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The forward crash detection detects objects on the side of the road that do not present a hazard. The vehicle then automatically, abruptly brakes causing temporary loss of control in the vehicle. In one instance the system detected the barriers in a construction zone causing me to almost lose control of the vehicle and crash into the barrier. The problem has been confirmed by both the dealership as well as Jeep. The vehicle has not been inspected by the manufacture, police, or insurance. There are no lights or indicators of the issue.
The forward crash detection detects objects on the side of the road that do not present a hazard. The vehicle then automatically, abruptly brakes causing temporary loss of control in the vehicle. In one instance the system detected the barriers in a construction zone causing me to almost lose control of the vehicle and crash into the barrier. The problem has been confirmed by both the dealership as well as Jeep. The vehicle has not been inspected by the manufacture, police, or insurance. There are no lights or indicators of the issue.
check engine light came on after starting to back out of my driveway,Dashboard lights flashing. car just turned off, turned car back on emergency brake turned on by itself, all exterior lights were flashing. car turned off, I called roadside assistance and they towed to nearest dealership, that was September 4, dealership said they replaced sensor and to come pick up the car,that was Sept 16, when I went to pick up the car, when I started it warning lights came on and all exterior lights were flashing. had to leave the car for dealership to check out, they called and said another sensor was bad, car only has 2013 miles .Still without a car it is now Sept 18, . but I still get to pay my lease payment for the whole month. Also car is due for NYS inspection but dealership cant do because warning lights are still on.
check engine light came on after starting to back out of my driveway,Dashboard lights flashing. car just turned off, turned car back on emergency brake turned on by itself, all exterior lights were flashing. car turned off, I called roadside assistance and they towed to nearest dealership, that was September 4, dealership said they replaced sensor and to come pick up the car,that was Sept 16, when I went to pick up the car, when I started it warning lights came on and all exterior lights were flashing. had to leave the car for dealership to check out, they called and said another sensor was bad, car only has 2013 miles .Still without a car it is now Sept 18, . but I still get to pay my lease payment for the whole month. Also car is due for NYS inspection but dealership cant do because warning lights are still on.
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
ABS shuts off while driving for no apparent reason. When this happens cruise control shuts dow also. Traded a 2022 Compass in with same issue and problem was never solved.
ABS shuts off while driving for no apparent reason. When this happens cruise control shuts dow also. Traded a 2022 Compass in with same issue and problem was never solved.