2020 JEEP GLADIATOR Electrical System Problems

I reported over a year ago that my center display went blank and is still blank. When I first reported the problem the first recalls came out on other gladiators but mine wasn't included in that recall. And still today every gladiator has been recalled except mine. I dont understand how older models and some 2020 and even new models have been recalled but mine still hasn't been. So here I am going on 2 years plus and nothing. Guessing how much gas is in my jeep is getting old especially since I paid so much for this vehicle. Its dangerous to drive since all your warnings and fuel is all on that display.

Instrument panel cluster has gone black. Checked fuses and they are well seated.

The contact's sister owns a 2020 Jeep Gladiator. While the contact’s sister was driving at an undisclosed speed, the instrument cluster went black. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided a complaint number. The contact researched online and related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The failure mileage was approximately 77,000.

Mileage: 77,000

The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep Gladiator has been marked out of service since December 16, 2025. Files a Jeep claim and was assigned a Case Manager. Original quote for the part to become available was 45 days from December 17, 2025. Then supplier canceled the part order so the dealership’s parts department placed another order with an ETA of March 3, 2026. Supplier canceled the order again and now there’s no ETA but the part has been ordered. This is the 2nd major issue we’ve had. June 28, 2024 the transmission went in this Jeep with less than 35000 miles on it.

Driving and center instrument cluster went blank. I can no longer see any digital display including but not limited to; gas, mileage, warning lights, digital speedometer, tire pressure...

One morning the instrumental cluster display would not display mileage, fuel capacity, temperature, or any notifications. The dealership inspected it for a blow fuse and a computer reset and determined the display shorted and would need to be replaced. I called FCA regarding a recall for this exact problem on 2020 Jeep gladiators and that this was a known safety issue released by nhtsa. I was told by FCA that this trim level was not included in this recall. My jeep Overlook was overlooked. Trim level deals with extras like heated seats not foundation electrical installation. The recall 30B is as follows: 5/8/2024ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Summary Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Controls and Displays.” Remedy: Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA’s number for this recall is 30B.

digital dash cluster became erratic then blacked out entirely. Restarting vehicle didn't help. Cannot see fuel gage nor safety alerts any more.

Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox was faulty from factory, can't have glove box in due to interfering with wires behide it.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered, and the repair could take up to a month, depending on the origin of the parts. The contact related the failure to an unknown recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

Mileage: 86,000

The instrument panel cluster has gone blank. It was slowly going bad and eventually went out alltogether.

Our dash board has gone black and we can not see how fast we are going how much fuel we have or the milage or anything else on the dash. The radio still works but nothing else on the dash is working. there are 32,000 other vehicles with recalls on this same issue our truck does not fall under the recall batch but obviously should. this is a major safety issue

The instrument panel cluster (IPC) failed. The speedometer, fuel gauge, and other driver information displays no longer function. The vehicle and failed instrument cluster are available for inspection upon request. The failure resulted in loss of critical driving information, including vehicle speed and fuel level. This creates a safety risk because I cannot accurately monitor speed, receive warning indicators, or assess vehicle operating conditions while driving. The issue has been diagnosed by ASE certified shop No warning lamps or messages were displayed prior to the failure. The instrument cluster failed suddenly and without warning.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the messages "Gear Shift Reset", and "Loss of Stability Control" were displayed, and the check engine warning light, the brake system warning light and other unknown warning lights were illuminated. Additionally, the power steering feature suddenly failed to operate as designed. The vehicle was taken to the dealer, where it was diagnosed and determined that a wiring harness needed to be replaced. The vehicle was not repaired by the dealer; however, the contact completed the repair himself. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Instrument cluster display quit working just black screen

The digital instrument cluster in my 2020 Jeep Gladiator has failed. The center display (LCD) went completely black, even though the backlight still glows faintly. This screen typically displays critical information such as vehicle speed, warnings, messages, and alerts. Without this display, I cannot monitor key safety information while driving. The analog gauges still function, but the central digital panel remains blank regardless of ignition mode (RUN or ON). After diagnosing the issue myself, I confirmed power was present at the fuse terminals. I inspected and replaced fuse F36, which was damaged and likely contributed to the display losing power or shorting. I also inspected related fuses F43 and F57 (BCM and IOD power supply), which were intact. This is not an isolated problem. Research shows that other Jeep Gladiator owners (especially 2020 models) are experiencing identical symptoms — black instrument displays, “Push Brake to Start” messages that stay on after shutdown, and modules not entering proper sleep mode. These issues align with the symptoms listed in TSB 08-002-21A, which relates to software and communication faults between the BCM and IPC. Jeep dealership confirmed the failure and quoted $700–$1,000 for full cluster replacement, stating there are no DTC codes and no reflash updates available, and that the cluster must be replaced outright. Jeep has not issued a recall, yet this is clearly a widespread failure affecting visibility and safety of vehicle operation. The problem poses a safety risk to myself and others. I cannot see alerts or diagnostic messages while driving. If this happened at night or during highway travel, it could increase accident risk. Jeep should issue a recall or warranty coverage extension for the instrument cluster failure in affected 2020 Gladiators.

The instrument panel on my 2020 Jeep Gladiator has gone blank. No water temp, no oil pressure, no odometer, no gas gauge (VIN [XXX] ). This is 2nd complaint form. I realize gov shutdown has effected the process but 2 days after report 1st I saw an article that said NHSTA had opened investigation on this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2020 Jeep Gladiator has a defective instrument panel screen. This appears identical to the current documented model recall yet Jeep does not include my VIN on the list of recalled vehicles. The current recall number is: NHTSA 24V-652. This presents a serious safety issue and I hope that someone from NHTSA is looking into this.

The information screen in the instrument cluster between the speedometer and tachometer went blank. Sometimes it will light up blue or even function. The screen is the display for fuel, temperature, odometer, gear selected, etc. From what I have read this happens to many of these vehicles. The fix dealers are using is to use remanufactured parts which are back ordered with no known date of delivery. I am informed the remanufactured part is about $500 not including labor. The vehicle will run and drive, however I won't know how much gas I have, I don't know if the vehicle is overheating, and I don't know how many miles I have traveled without trying to track it. If I want the new part to have an accurate odometer I have to leave it with the dealer for an unknown period of time. This seems potentially unsafe and likely to impact many vehicles given that the part is remanufactured and back ordered. A systemic flaw of this nature seems like something which could warrant a safety recall.

Center dash LCD screen blinked in and out and then went completely black. Cannot see odometer, maintenance messages, warning messages, or the fuel gauge.

Instrument cluster does not work. I cannot see oil levels, gas levels, speed (digitally), any warning lights, or miles on vehicle.

2020 Gladiator Rubicon 7" gauge cluster went blank and no longer displays fuel level, mileage, or any other data. Lack of fuel and or mileage reading could result in running out of fuel in risky situations. Problem has been noted by many other owners of the same vehicle and is similar to the issue seen with the 3.5" display. No prior symptoms or lights were present. The problem just occurred within the last week at around 74k miles.

My Jeep Gladiator has recently been having multiple random error messages popping up. ABS warning, service 4WD, service shifter, traction control and others. Dealership charged $200 to diag a bad ABS module and charged $1400 to replace the module and controller. Less than 24 hrs later same issue occurred . Doing my own research this seems to be a common issue not just with Gladiators but other Jeeps as well. Many forums are saying it’s bad wire connectors or broken wires from improper initial installation. Causes issues with speed control, braking, and power steering.

The main instrument cluster went blank while driving down the road. This happened without warning or notice. I lost speed, fuel, turn signal, engine data, tire pressure, etc. I’m driving blind. I’ve read that there was a recall initially issued in 2024, that only covered a little over 30,000 vehicles. According my VIN number, I was not covered under that recall for some reason. I am officially reporting this issue for my VIN number.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to display pertinent vehicle information. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument cluster. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE25014 (Electrical System). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 49,000.

Mileage: 49,000

The instrument cluster failed back in the Spring. We took it to the dealer where it sat for 4 weeks while the part was back ordered. We took it back from the dealer and changed the batteries, the panel started working again for 3 months the and ultimately failed again. We have tried to manage the gas, but have run out twice on the highway, coming to an unexpected stop with little time to pull over. We can't see warning lights, gas level, cruise control status etc.

In May of 2024 the center screen on my instrument cluster failed. There was a recall on this but my VIN was not included. 2020 Jeep Gladiator [XXX] . Now, an NHTSA probe was announced on the same issue. I paid $2,765.75 in parts and labor to have the failed screen replaced. Ultimately, I am hoping to be reimbursed for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to function as intended. The instrument panel displayed a black screen. In addition, none of the necessary information needed to safely operate the vehicle was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

Gauge Cluster Went Completly Black While Driving!!! Cant Tell Speed Or Warning Lights.

Dash lights (entire dash lights including radio and start/stop, heat/air) have gone out while driving. It is available for inspection upon request. Without critical information displayed there is an increased risk of a crash. Yes, the problem has occurred on other 2020 Jeep Gladiators and there is a recall on them. I took it the dealer and was informed that my Gladiator doesn’t fall under the recall. There was no indications other than a clicking noise in the dash and out they went. After the 4th time, the start/stop light has been on and doesn’t work and also on that part of the panel, heat/air controls do not work properly. When I start the vehicle, the air conditioner automatically comes on, on high and at the same time, the rear defogger/ heated mirrors comes on also and I cannot turn them off. They stay on for 5 minutes and then go off on their own, then and only then I am able to adjust the controls to what I want them on.

Driver side rear wheel speed sensor. This is a known issue national back order on the part, mechanic installed new part system does not reset and clear. In the current state, abs offline four-wheel drive system service required traction control service required. What is the true fix for this?

The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument panel failed to illuminate or display the mileage, fuel level, and other information necessary to the operation of the vehicle. The contact stated that when the sun visor was down to block the sun and the vehicle was driven over uneven pavement, the sun visor occasionally slightly detached and blocked the view of the driver. The vehicle was taken to the dealer, who determined that the instrument panel needed to be replaced. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

7” ipc screen started glitching when driving and then went blank. Can’t see any of the fuel gauge temp gauge or any warning lights or anything.

The instrument cluster is not working. The 3.5” display is no longer functioning. This results in not knowing the oil pressure gauge, fuel gauge, odometer reading, temp gauge, and other warning/information gauges, etc. This issue has been confirmed but a service center, repair order attached. There was no warning to indicate a problem. The cluster just quick working.

Instrument panel has gone out. Can't see gas gauge, oil pressure, speedometer, engine water temperature, etc. My VIN number does not appear on recall list but it still is a safety condition that I feel is something that the manufacturer should fix. Any help will be appreciated. Can my VIN be added to recall.

I experienced the blank dash cluster screen that was recalled on other models. Critical vehicle information is invisible without the screen

The information center on my 2020 Jeep gladiator will go out and will stay off for months at a time, as well as all warning lights. I consider this to be a serious safety hazard.

IPC instrument panel cluster flashing for about a week then went blank total black out could not read important data to operate the car example check engine light gas speedometer tire inflation all safety on operating vehicle not to mention tbe blinking on and off dir a week ir so distracting you from driving the vehicle or worrying if you had gas ir tire pressure or set controls for your vehicle . The jeep mopar site says ipc malfunctioning , drive shaft malfunctioning as well as 1 other recall . I even called the dealer . This is very unsafe .

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster was blank. The contact had taken the vehicle to a local dealer and was informed that there was a recall for the failure for similar vehicles and scheduled an appointment. The contact stated that failure was intermittent but had become a constant failure. The contact had taken the vehicle to the same local dealer, where it was diagnosed and determined that the instrument cluster had a short circuit and needed to be replaced. The contact requested information of NHTSA Campaign Number: 24V652000 (Electrical System); and was informed by the dealer that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the vehicle lost motive power, lost braking power, and lost power steering functionality. The contact stated that the failure had occurred while driving at high speeds, which caused the contact to be frightened. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer several times to be diagnosed, but the cause of the failure had not been determined. The vehicle was not diagnosed or repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000. The VIN was unavailable.

Mileage: 55,000

IPC went dark. I cannot see odometer, gas gauge, or any warnings on the IPC.. Confirmed by dealership. There were no warnings IPC just went dark.

Odometer Fraud. The contact purchased a 2020 Jeep Gladiator. The contact discovered a mileage discrepancy after the purchase. The check engine light was illuminated. While detailing and deep cleaning the vehicle, the contact located a letter with the mileage. The contact sent an email and called the local dealer, but the dealer failed to respond. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 50,000. It was later discovered that the mileage on the Title was 300,000.

Mileage: 300,000

Speedometer, gas gauge cluster is blank Would come on and off now totally blank.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 15-20 MPH, the instrument cluster became inoperable. The contact stated that the failure was linked to NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was taken to the local dealer, where it was diagnosed and determined that the instrument cluster was defective. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 22,000.

Mileage: 22,000

Instrument panel cluster loss power. No prior warning signs before loss of power.

Instrument cluster panel blank

During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.

My instrument cluster 7.0” tft color display flickers on and off and is distracted while I drive. There is a recall for the 3.5” display that does NOT cover my jeep gladiator but perhaps the recall needs to be expanded. Mine was gladiator is covered by an extended warranty but the part is on back order for 6 months. I am at 5 months but still no sign of a part. Since jeep nor the warranty company nor the dealership will provide a rental car, I am driving an unsafe vehicle with the dash flickering on on off every 3 seconds. It is more distracting at night than during the day.

Instrument cluster went dark

The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel was inoperable, and failed to display critical safety information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The contact was informed that instrument panel needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 87,000.

Mileage: 87,000

The instrument panel cluster went out. I have no access to check engine lights, warnings, gas information, mileage, tire pressure or any critical information I need to drive safely.

I have a 2020 Jeep Gladiator. My instrument panel cluster was blinking for a few weeks. Now there is no light at all. One can not see the milage, gas, speed, etc. There was a current recall that came out September 2024, however mine was not included. This poses a safety issue as one can not see mileage (oil changes), gas remaining or any other significant messages (air bag, coolant information, brake system, tire pressure, etc) When we brought it to the dealership they said it was not covered yet, but wait it out.

The Instrument Panel Cluster has failed and is blank rendering the vehicle unsafe to drive as vital information is not being presented to the driver. Despite this Jeep Gladiator having been produced and sold in 2020, Stellantis Recall and Customer Service Departments are claiming that the VIN does not indicate there is Recall coverage despite the 2019-2024 NHTSA Safety Recall for this known failure. see: [XXX] The local dealer, Hilltop Jeep, in Richmond, CA has confirmed the failure of the Instrument Panel. Stellantis is not willing to remedy the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM

The center gauge has gone out. It was flashing brightly as it went out. It shows: the speed, the battery voltage, tire pressure, gas remaining, mileage and all of the information from the computer that can be changed. The service department said they didn’t know what could be causing it. Perhaps wiring. I’ve checked fuses and wiring and the battery and can’t find any issues. The other two analog gauges work fine. I don’t know if it’s still ticking off the miles I drive. I assume it is? I’m getting no help and I saw that there was a recall but I’m not in it? Any help would be awesome.

My instrument center cluster display went totally dark while I was driving . It scared me because I had no readouts of the gauges. I could have very easily had an accident.

The digital instrument cluster on my 2020 Jeep Gladiator has been completely nonfunctional since late November 2024. This failure means I cannot see the odometer, digital speedometer, and all other vehicle status indicators displayed through the cluster. The problem has been confirmed by an authorized Jeep dealership, which has been unable to secure a replacement part due to a reported supply shortage. Jeep corporate has had this case escalated for months without resolution. As a result, I have been driving without these essential instruments for over 8 months, with no timeline provided and no workaround. In addition to the loss of fuel and mileage visibility (and potentially odometer functionality), I also cannot confirm whether the cruise control is active. This could cause potential safety risks during highway travel. There were no warning lights or error messages prior to the failure. The cluster simply went dark. The faulty component is still in the vehicle and available for inspection. Jeep is aware of the issue, and a case is currently open.

The contact owns a 2020 Jeep Gladiator. The contact stated that while attempting to start the vehicle, the instrument panel failed to operate as intended and was inoperable. There was no warning light illuminated. The vehicle was taken to a local dealer and was inspected. The contact was informed that the instrument panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 35 MPH, the instrument panel failed to display critical safety information or provide illumination for any warning lights. The vehicle was not taken to the dealer to be diagnosed. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure and referred the contact to NHTSA Hotline to report the failure. The failure mileage was 44,300.

Mileage: 44,300

I have had the same issue with the cluster going out that is recalled on other units of the same year make and model. My entire cluster is dead and will not show any information. The current recall for this same issue should be expanded to cover my VIN as well.

This is in relation to 24V – 652. I know this has been a recall for other models built in the same year, but the recall is not on my particular Jeep for some reason. I am having the exact same issue. The instrument cluster panel has gone out and does not work and needs to be replaced. It is the same issue that is being had with a 3.5 screen, but it is now happening on the Rubicon edition, and it is not under the recall which does not make any sense. Can you please help me with this

the instrument panel does not illuminate or work. No speedometer, no warning lights, no fuel gauge etc. Somerset Jeep states needs a instrument cluster. open recall 30B/NHTSA 24V-652 for same problem and being told my VIN is not covered

The 7" Instrument Panel Cluster (IPC) began flickering constantly in January 2025 then stopped turning on altogether in May 2025. A similar issue led to safety recalls for Jeep Gladiators and Wranglers with 3.5" IPCs. This is much more concerning for owners with 7" IPCs, as these versions do not have analog temperature and fuel gauges. A dealership (Bayside King George, VA) first observed the flickering when test driving the vehicle after performing the last safety recall. I have not brought the vehicle back since the display stopped turning on because dealerships regularly charge ~$2,000 and hold the vehicle for an extended period to fix this with a replacement IPC. Losing the digital speedometer and ability to observe what speed the cruise control is set to, fluid temperatures, tire pressure, and battery voltage is very concerning, and it is puzzling why Jeeps with 7" IPCs, which are harmed more due to this fault, were excluded from this recall. While searching forums about this issue, it was apparent that this was a widespread issue for Wranglers and Gladiators with 7" IPCs.

While driving in rush hour traffic, stop and go driving, a service shifter message started to intermittently appear, then the forward collision warning message started to frequently chime in and off, then I lost power steering, check engine light illuminated, other messages auto start stop service, service sway bar disconnect, transmission was stuck in 3rd gear then after a stop it would not shift out of 1st even switching to manual shift mode, was able to pull over to side of road. Turned off the vehicle, used my code reader to clear the codes, started the vehicle back on and everything was clear and vehicle drove as normal. Sure glad it didn’t happen at speed! I have read of other people having the same issue so I wanted it to add my concern as well.

On [XXX], the cluster of my 2020 Gladiator JT turned black. After searching similar issues online, I found that there is an NHTSA Recall Number: 24V-652, Manufacturer Recall Number: 30B that affects Models: 2020–2024 Jeep Gladiator. The Issue is summarized as follow: " The IPC may experience an internal short circuit, leading to a blank screen. This malfunction prevents the display of critical information such as speed, fuel level, and warning indicators, posing a safety risk". This is exactly what I am experiencing with my car. I entered my VIN number [XXX] on the NHTSA website but my car has no recalls. I'd like to file a formal request to have this VIN number included in the recall so I can get this issue fixed rapidly. This is a safety hazard as it distract the driver's attention and is in violation of federal motor vehicle standard 101. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 2020 Jeep Gladiator dash Cluster failed on January 28. 44,267 miles, off warranty of 3 years, 36000 miles. No off roading to date. Deemed unsafe to drive by dealer. Part through Chrysler has been "ETA'd" a month at a time, despite weekly updates. I believe this should be reported and investigated throughout the consumer purchases. No warning, driver display went black while driving down the interstate. No idea on gas level, had analog speedometer and RPM, thankfully, but I was 40 miles from my dealer. Manufacturer to date has not "inspected" my Gladiator. They only contacted the dealer to indicate they are "expediting" my part order. Vehicle is available for inspection. It has been sitting outside on the dealer lot since Jan 28, 2025. It was never subjected to the elements prior to this incident: always garaged.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving approximately 35-45 MPH, the instrument panel suddenly went black. The contact was unable to see any information displayed on the instrument panel. The vehicle was taken to the dealer who determined that the instrument panel needed to be replaced. The vehicle was not repaired. The dealer linked the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was contacted; however, the contact was unable to speak with a representative. The failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2020 Jeep Gladiator. The contact stated that when the vehicle was started, the instrument panel failed to illuminate as designed. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unknown.

Instrument Panel Cluster went blank creating a safety issue. I cannot see my odometer, gas gauge, and oil and water levels. This is already a recall with other Jeeps but for some reason my VIN is not listed even though I have the same exact issue with my Jeep. My car has been deemed unsafe to drive and sitting at the dealership for 2 weeks now. They told me a part wouldn’t be available until mid-May resulting in me without a vehicle to drive to work in the meantime.

The instrument control panel is out and not showing any information on the screen to include speed and any warning messages that could be involved

Instrument cluster quit working. There is nothing displaying

I started my 2020 Gladiator Rubicon to drive and the instrument display dash between the speedometer and RPM gauge went black. I can no longer access mileage or other equipment gauges (e.g. temp, oil pressure, etc.). This appears related to NHTSA Campaign 24V652000 but my VIN was not included in the affected VINs reported. Vehicle has under 80K miles and no misuse.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 35 MPH, the instrument cluster went black. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster had a short circuit and needed to be replaced. The contact was informed that there was a recall related for the failure; however, the VIN was not included in NHTSA Campaign Number: 24V652000 (Electrical System). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at various speeds, the instrument cluster was intermittently inoperable. The contact stated that upon restarting the vehicle, the instrument cluster turned on but displayed erroneous information on several occasions. Additionally, the contact stated that he had disengaged the engine Auto Start/Stop System; however, the system recently started to re-engage unintendedly while at a complete stop. The vehicle was taken to the dealer however, the failure could not be duplicated. The dealer informed the contact that the electronic system was functioning as needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel became inoperable. The contact was able to continue driving the vehicle. The contact stated that the failure was permanent. The contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. Additionally, the contact stated that the front driver's side seat belt had failed to retract as needed and remained loose. The contact related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts); however, the VIN was not included. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

Mileage: 74,000

Instrument cluster has failed at random. No blown fuses etc. no misuse or incidents. Instrument cluster working as normal when started at driven at days start. Started vehicle for second time same day to depart location and instrument cluster completely black and not working. This issue has not fixed itself over time, and is not linked to any other issue causing such. Issue also has not been resolved as a new cluster is almost $500. Instrument cluster not functioning makes it very unsafe to drive as well as makes it impossible to see or find any vital information pertaining to the vehicles health and performance. I can no longer access fuel levels, engine/oil/transmission/etc. temperatures. Oil life, as well as not being able to reset oil life when/if oil is changed. With this issue I can not even see if check engine light is on or if receiving important safety message from vehicle. Also cannot see if vehicle is in 2H 4H N or 4L via dash. As well, but NOT limited to, I also cannot even access vehicles current mileage, and cannot even see battery voltage. My vehicle also is in desperate need of new tires, but because of this issue I cannot even replace them properly as I need cluster screen to make sure the accurate, proper and PRECISE tire size is imputed to vehicle to not affect vehicles performance and most importantly health. It’s ridiculous that their is currently a recall for such exact part, but only certain gladiators are supposedly “affected”. Yet, here I am, with a 2020 Rubicon Jeep Gladiator that has the EXACT issue and am being told my vehicle is not part of such recall.

The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring intermittently. The contact expressed safety concerns because the failure had caused the speedometer and the fuel gauge to become inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure had been recurring intermittently. The contact expressed safety concerns because the failure had caused the speedometer and the fuel gauge to become inoperable. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the vehicle information as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 76,000.

Mileage: 76,000

Gauge cluster went blank randomly, no prior warnings, it just went out while driving. It has been at the dealership getting worked on, in which they stated this is an issue they have seen with other jeeps. I find this to be a safety issue since you can't immediately view how much gas you have, miles in the car, speed while driving. It has not been inspected by any other entity other than the Opelika Jeep Dealership in Alabama.

The instrument panel cluster (IPC) display has started flickering on and off, progressively getting worse until it goes dark. The problem is intermittent and seems to be happening more frequently over time. This issue is distracting when driving; the display shows critical vehicle information.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the mileage or safety warning information as intended. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.

Mileage: 74,000

Speed digital cluster screen dont work! At all started about 2 weeks ago

The instrument panel cluster (IPC) display went blank and has not come back on. Similar to the description in recall number 24V652.

The LCD screen on the dash indicating special messages, fuel gauge, and speed readout malfunctioned and does not operate correctly. Another recall is in place but not for my specific Jeep.

Loss speedometer and all dash gauges. Known problem on Forums; however NO TSB or Recall to fix issue. Plethora of CEL codes to include causing speed to not display on digital or analog indicators.

Instrument panel with speedometer, gas gage and other components went black. It is available for inspection. My safety has been put at risk due to unknown conditions of vehicle through instrument panel. The problem has been confirmed by a dealer, I was initially told that it was just a "fluke" and it would never happen again, so it was not fixed. Now I find out there is a recall by Jeep, but my VIN number isn't involved. The instrument panel would initially blink and then it went completely black and stays that way.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving on two occasions at various speeds, the infotainment screen was flashing different colors before the screen went black. The contact stated that on both failures the screen illuminated after restarting the vehicle. The contact stated that after the third failure, the infotainment system failed to illuminate after restarting the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

The gauge / instrument cluster failed and went black, unable to view vital information.

The contact owns a 2020 Jeep Gladiator. The contact stated that upon starting the vehicle, the instrument panel became translucent, and shortly afterward the display turned on and off independently. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

The 7" Instrument Panel cluster's digital display has gone completely blank. I see that the 3.5" version has been recalled on some years but not the 7". At least with the 3.5" model there is an analog gas gauge and temperature gauge, with the 7" all this is digital. Currently the only way for me to know how much gas I have is to rely on the Siriusxm Guardian feature which links to an iOS app that occasionally updates status. Anecdotal evidence points to a number of individuals, especially in the 2020 jeep Gladiator, that have this issue.

Driver information cluster went blank. There are other complaints for this same item but recall does not cover my VIN.

Cluster needs to be replaced mileage@ 116,630. Many other consumers have the same issue. However, no recalls have been issued.

There is already a recall for the 3.5" inch instrument cluster as seen here: [XXX] But there is definitely an issue with the 7" cluster as well. This just happened to me and you can see a bunch of other folks have complained about it with 7" [XXX] Looks like no one will warranty the 7" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.

My instrument panel has started flickering off and on and then goes blank. sometimes it will come back on but other times it stays blank. I know there's a recall on some of these but mine isn't one of them.

My Instrument Panel Cluster went out about a week ago. I turned my jeep on in the morning and it was flickering and very hard to read. I found a recall for the same year, make and model as my Jeep Gladiator but my VIN is not included. This is a serious safety issue as most of the time I cannot see my speedometer or my other gauges. I cannot believe there is no recall. Our local dealership is quoting over a thousand dollars to repair when it is obviously an issue with the manufacturer.

The Jeep cluster failed. There is not a recall on this unit. However there is a recall on others like mine.

Entire instrument cluster went out no gages speedometer warning lamps etc.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 50 MPH, the instrument panel went blank with the gauges including the fuel gauge displaying 0 before the lights turned off. The contact was able to continue driving the vehicle, and the vehicle was taken to a local dealer to be diagnosed. The dealer confirmed that the instrument panel was blank. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.

Mileage: 49,000

The dash instrument cluster betweeen the speedometer and RPMs has went out and stopped showing any information. I can’t tell when I am locked into 4 wheel drive, how much gas I have or anything. It’s just a black screen.

The instrument cluster failed resulting in the batteries being drained. This resulted in the vehicle being unable to operate, start and inability to shift. This cause me to be stuck in the middle of traffic.

Mileage: 69,013

Instrument cluster shorted and lost power. It is at the dealership. Unable to access vital vehicle information- speedometer, tachometer, fuel, mileage, etc. Other jeeps of similar year have been recalled Component is confirmed failed by dealership where the vehicle has been for the last month. No warnings.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 45 MPH, the instrument panel went blank. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

The vehicle instrument panel went blank and would not display any information.

Jeep Gladiator 7" instrument panel cluster (IPC) screen stopped working. This display shows vital vehicle information such as mileage, fuel level, engine temperature, battery voltage, tire pressure, and other important information. I believe this is a safety issue because of the fact that you have no idea how much fuel you have, which could lead to engine shutting off when fuel is empty. There were no warnings. No lights, buzzers, or any messages in the screen. There is an open recall on Jeep Gladiator and Wrangler models with the 3.5" IPC screen that stopped working (Stellantis recall #30B - issued Sept 5, 2024). My vehicle is a 2020 model with only 20,500 miles, and I am the original owner.

The instrument panel cluster of my 2020 Jeep Gladiator went blank a few months ago. Therefore, my odometer, fuel gage and several other notifications were not visible. The recall Campaign Number: 24V652000 for the instrument cluster panel does not include my vin #. I am looking to be refunded for the $$ I already had to spend to fix this and not sure how to go about getting my vehicle included in this recall.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, several unknown warning lights intermittently illuminated and then darkened. The failure occurred on several occasions. The contact researched and was made aware of NHTSA Campaign Number: 24V652000 (Electrical System) however, the VIN was not included. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was experiencing internal errors and there was a short circuit. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

- Instrument panel display failure - unable to read fuel gauge, speed, and important warnings/information from the vehicle - Have not taken to dealership at this time but shows as active Recall for my make/model/year 2020 Gladiator - Only shows black screen

I was driving and my display screen started flickering then went black and now I can’t see any messages, speedometer or fuel level. I have not had it inspected by the dealership yet.

The contact owns a 2020 Jeep Gladiator. The contact stated upon starting the vehicle, the instrument cluster was inoperable. The contact stated that the failure recurred while driving 60-65 MPH. The contact stated that the failure had been recurring intermittently. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000(Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 78,600.

Mileage: 78,600

* Instrument cluster screen went black *unable to see any safety lights, fuel, mileage or anything else displayed here. My Jeep Gladiator was not part of the recall 30B but should be.

The instrument panel cluster of my 2020 Jeep Gladiator is blank, no display. Therefore, my odometer, fuel gage and several other notifications are not visible and makes it hazardous to drive my car. My eyes keep looking to a blank blacked out panel. The recall #30B for the instrument cluster panel does not include my vin #. My Jeep service center said that it is the piece I need and it will cost $2,000 to replace. I do not have the funds for the unit. Please ask them to include my Gladiator in the recall. Thank you.

The contact owns a 2020 Jeep Gladiator. The contact stated while starting the vehicle, the instrument panel was inoperable. The vehicle was taken to an independent mechanic, and the contact was referred to the local dealer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The failure mileage was 70,000.

Mileage: 70,000

The contact owns a 2020 Jeep Gladiator. The contact stated that while the vehicle was parked, while starting the vehicle, the contact became aware that the instrument panel was blank. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 82,422.

Mileage: 82,422

The instrument panel cluster has short circuited and failed preventing the display of critical safety information such as speed, fuel levels, and engine temperature, etc. This is the same issue that other jeep gladiators have a recall for code NHTSA recall 24V652, but the service department says my jeep that has the exact same issue is not covered. There was no warning and the dash went out while driving. Please add my vin to the list that should be on the recall so that I can have my jeep repaired by the manufacturer for the safety of everyone around me.

My instrument panel cluster on my 2020 Jeep Gladiator has gone totally dark...no speed, no gas gauge, no temp, no milage, no functionality...no can drive!!! I couldn't even get the emissions tested because they can't record the milage on the vehicle. There is a FCA safety recall (#30B) issued for this exact problem for my exact make/model/year, however the dealership (Premier, Hyannis Ma) says there is not a recall, stating "there's a lot of stuff on the internet, we don't have a recall for that", then handed me a $1300 quote to replace the dead panel cluster. I then called the FCA Customer service, they confirmed the recall existed, however my vin # didn't meet the recall.

Went to go leave for work and my instrument cluster was completely blank. Was unable to see odometer, CELs, sensors, fuel levels, etc. The cluster never turned back on. I was finally able to get it into a dealer to confirm that the cluster and the gateway module were locked up. The mileage on the vehicle is just over 61,000.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, the instrument panel darkened and became inoperable. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and made the contact aware of NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.

Mileage: 52,000

On or round 11/03/2024 the instrument panel display experienced internal short circuit and all of the cluster gauges stopped displaying information and became blank. As such, the vehicle fail to comply the requirement of the Federal Motor Vehicle Safety Standard 101, "Controls and Displays." Have been setting at the Jeep dealership since 8:30 am, 11/07/2024. Thet say I can not drive the Jeep, and will not replace the cluster gauge until I pay $949.00 to order gauge. A vehicle protection plan I have will replace gauge with a rebuilt one...Have heard no information, when or if this will occur.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument cluster display failed to function as designed. The contact stated that the display screen was black. The vehicle was taken to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

Mileage: 43,000

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH, the instrument panel became inoperable. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the instrument panel needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM). The manufacturer was notified of the failure. The failure mileage was unknown.

Instrument gauge panel shorted. Recall in affect 30B but my VIN is not affected or covered by recall. My vehicle has less than 33000 miles but is 4 years old so not covered in warranty. Dealership had to replace the instrument panel and is charging me 926.27 for parts and labor

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the instrument cluster became inoperable and displayed a black screen. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 46,000.

Mileage: 46,000

IPC Instrument Panel Cluster started on/off in the digital dash screen since Wednesday morning but coming back to my Moms house it went off. I was able to drive my vehicle back, parked. I got stomach sickness until Sunday I went to turned on vehicle and it didn't started. Now it got me confused. Is it the IPC or the batteries? Vehicle opens, locks but didn't started. Plan on calling authorized dealer for Jeep since I changed the battery this past year for shutting off, think like December 2023. Hopefully, it gets resolved but it might been the IPC since a few vehicles including Gladiator model from 2020 was included. NHTSA Recall number 24V652000. Also Manufacturer Recall Number: 30B fyi.

While driving under normal, clear road conditions, my center gauge cluster display went black. I have checked my fuses (both fuses that are assigned to the instrument cluster, both were functioning as designed) and disconnected the negative battery terminal to allow the system to reset with negative results. This puts my vehicle, and others, is an unsafe position because I am unable to tell anything about certain critical vehicle data such as engine temperature, fuel level, mileage, TMPS, etc. I have not taken the vehicle to the dealership yet because I don't feel comfortable driving it. There were no warning lights or problems prior to this issue presenting.

The instrument cluster panel is blank. unable to see mileage, gas level, Speed or anything the instrument cluster will tell us. We ran out of gas on the highway because we cannot see the level. We cannot see how fast we are going. I cannot see the mileage. I cannot read any warnings if there are any to tell me what may be wrong with the vehicle. It is a serious safety hazard. It was brought into Planet Jeep in Franklin Ma for a 30B recall and they told me when I got there there was no fix for the problem at this time. nothing appears. there are no warnings because it does not work it is blank.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that a diagnostic fee would be assessed and was informed that the vehicle would be kept at the dealer for a minimum of three weeks. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 57,589.

Mileage: 57,589

Small driver information screen between tach and speedometer went black, I don't know how much gas, mileage or any vehicle info.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at an undisclosed speed, the contact became aware that the instrument panel became inoperable. The contact stated that the instrument panel appeared blank, no warning light was illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

Mileage: 51,000

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at an undisclosed speed, the instrument panel went blank. Upon investigation, the contact discovered an email that was received for NHTSA Campaign Number: 24V652000 (Electrical System). The contact called two dealers and was informed that the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was also notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 45,000.

Mileage: 45,000

I was under the hood of my vehicle changing air/oil filters and oil yesterday. I noticed several wires had the insulation melted off. I found the ODI Resume Investigation: PE24024 for underhood vehicle fires regarding Jeep and thought this might be exactly what is being investigated. I took pictures. If this site doesn't allow uploading pictures I can be contacted for them.

The contact owns a 2020 Jeep Gladiator. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed with internal failure of the instrument cluster. The dealer determined that instrument cluster needed to be replaced. The dealer informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

Mileage: 58,000

Driving on hwy at 55 miles per hours complete power loss. No engine no electrical. I was able to coast to stop but was not able to activate hazards . I had just had the aux battery for auto start stop replaced by lithia Jeep dealer in corpus Christi

The back up camera freezes and the radio freezes. It won’t turn off until you turn the jeep off and start it up again. The camera will stay frozen with a blue screen I have tons of documented videos but unfortunately this program won’t allow uploads of videos.

My clutch stopped working and was repaired under 19A recall. Now I am getting serv 4WD notices, my vehicle has gone limp and unknown fluid leaked the day after repaired. Vehicle has been in the shop over 5 times since clutch stopped working 26 Nov 2023. Consistently breaking down or getting service light failures.

My entire Electrical system failed, the engine wouldnt start , the warning flashers would not work, the vehicle wouldnt go into neutral to be pushed. So I was blocking an intersection for about 2 hrs waiting on a tow truck to tow it to the nearest dealership. The dealership was unable to reproduce the problem just wants to replace the end result of a 150 amp fuse block blown at $400 for a $50 part. I attached what was actually going on with the vehicle in PDF format I researched on Gladiator forum and Jeep Garage forums and found this is a problem for many jeep models with the dual battery system but nobody had an answer as to why it happens other than something shorted out.

I have had my vehicle in for the same problem at least 6 times, since August of 2022. The battery keeps dying. This is a know problem with this model. If it is not started for more than one day it will not start. The dealerships have replaced the batteries, main and auxiliary, multiple times, they have replaced the cable and wires, connectors and alternator. It still happens and no aftermarket parts have been installed related to the electrical system. I am missing two of the receipts to upload at the moment.

Lost Power Steering, 5/22/2023. 4 Orange Check lights came on. 1)Tried to start the car remotely, with secondary key. No start. 2)Tried again standing next to it. No start. 3)Got in and pushed brake and started car. All the same check lights came on that did 4/19. Engine, ABS and 4WD. Maybe another Shifter warning. 4)Pulled out of driveway with ½ the error lights on. Lost power steering 100 yards in the neighborhood. 5)U Turn with no PS, back to house, let it sit all day till 3PM while waiting for towing. Did not scan, Did not disconnect battery. 3PM, Came home from work, started the car with remote. Only 1 check engine light and now power steering is back. Delivered to Jeep Dealer, Hetrick Jeep Dodge, Elton, MD. by tow truck.

4/21. Check Engine Light Shifter locked in place. Lost Power Steering. Started out as CHECK ENGINE Light then added ABS light. I Cleared it. Week later, Friday, 4/21. Check Engine Light 4/22 - Saturday AM, Drive to Goodwill and landfill While in 18 truck line at landfill, I put in PARK, Trans locked itself in PARK. Radio and Speedo Blipped. Then Orange Check Engine light, Orange ABS light, two Orange Traction Control lights. Orange Service 4WD light. Service Shifter Message, RED Brake light n dash. There was another ABS Message, but I failed to get it. Turned off engine, I restarted and was able to get in gear, NO POWEER STEERING. Got through line. Drove home with all check lights and no power steering. Engine and Trans Temps were good, oil pressure was good, Battery showing 14.1 while driving. At home, scanned for codes. In this order U0121 U1110 U1120 U11BC U12AB P057C (Brake Pedal Sensor Circuit Low) U11BF U0001 High Speed Can Communication Bus P0000

While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.

While driving on a main road, in a rural area, the "Electronic Stability Control Maintenance" alert was enabled. It was a cold January morning and approximately 35 degrees at 9am. My tire pressure alerts were also activated and I presumed that the Stability Control alert was due to a potential flat tire, not just a cold morning pressure imbalance, which happens frequently when there are drastic swings in temperature. Less than a minute later, the "Electronic Throttle Control Maintenance Required" alert flashed and I lost the ability to accelerate. I was in an area that was going uphill and no shoulder. Due to my momentum, I was able to get halfway up the hill and pull over into a residential driveway. I shut the car off, waited a minute and turned it back on. I attempted to pull back onto the road and noticed that a) I could still not accelerate and b) There was a large oil truck barreling up the hill and I would be a potential hazard and accident if I pulled in front of it. I then began to notice that smoke was billowing from under the hood. I turned back into the residential driveway and immediately shut off the vehicle and called for roadside assistance. The vehicle was taken by flatbed to the nearest dealership to be diagnosed. They ended up determining that there was moisture in the oil and claimed that it was common in this model year. They flushed the systems and gave me an oil change, which was was due for anyhow. The dealership kept the vehicle overnight and said they wanted to assess how it would perform in cold temperatures before returning my vehicle. I am very concerned that this is happening so soon. It is the first new vehicle I have ever purchased for myself and I do not take it off-road and live 10 miles from work, travelling on rural roads and recreational highway travel three-four times a year.

The ESS/Auto Start/Stop system is unavailable rendering the remote start for cold weather unavailable. This issue also effects the reliability of the battery and electrical supply as a whole potentially leading to unexpected engine stoppages and stranding due to a no start scenario. The issue is widespread and well documented among 2018-Current Jeep Rangler models as well as 2020-Current Jeep Gladiator models. Causes are reported by dealers ranging from premature failure of the start/stop auxiliary battery to TPM/distribution box failures. My vehicle has experienced this issue twice with the first occurrence shortly after purchase. With many of the effected vehicles reaching the end of their warranty period, the number of vehicles circulating on highways will increase creating a safety hazard. Further, the failure of this system may create an EPA compliance issue as the ESS/Auto Start/Stop system is required equipment to meet EPA fuel economy standards for the fleet.

I recently purchased this vehicle used, while driving the lights go off and the vehicle shuts off while moving. Not displaying any warning indicators at the time. Luckily vehicle is a manual, so I have been able to coast to a stop safely. Situation could be very dangerous. Once off the vehicle will go dead and won't restart. After a few moments vehicle will restart until the problem occurs again without warning. Jeep/chrysler has obvious issues with this vehicle and has not done any recalls. Even though they have documented occurrences with similar vehicles.

Jeep turns off/power off/ dies when driving any speed. I was driving in freeway 60+mph and it just died. I took to dealer on january 2022 and took 2 weeks to figure out a electrical  wiring  hardness was bad. It was good until now October 2022. It died again like the first time. Only way to power it up is getting a battery jump. This is same issue as the first time. It was not cheap and I seen online that alot of other gladiators are having same issue.im about to take it again to dealer this week

I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don’t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don’t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.

I need help with the service shifter message , the truck get un drivable after this message blinks three times , is so annoying bc you loose power steering control and the truck don’t go up to 3000 rpm , please fix these Issues

Electrical system malfunction. Gladiator is burned down completely. Copart now has it under my insurance companies instruction. Large electrical fire. I took my vehicle into the dealer because the start stop feature stopped working. I received a call at the end of the day and was notified that both my batteries where bad. They replaced both under warranty and kept it over night for testing. Received a call the fallowing late morning informing my that my vehicle was repaired and was ready to be picked up. On my way home I was stopped at a light and noticed smoke coming out around the hood. I immediately pulled over and opened the hood. The electrical wire on the passenger side below the fuse panel were burning. I tried to put it out with a towel but was burned. I called 911 but by the time the fire department came it was too late. My Gladiator was completely burned down. This incident happened in front of a school as they where letting out. A police officer was there directing student to walk around the dangerous incident. The incident was inspected by the fire department and was confirmed in a report that it started in the engine compartment. No warning lamp or messages.

Ever since I got this vehicle it’s been a roller coaster. As I’m driving the vehicle home from the dealership the vehicle displays on the screen that it’s going to shut off. I pulled over immediately on the side of the road and the vehicle turned off while in drive at 0 MPH! I put my emergency signals on and waited 15-30 minutes before the car would let me turn it back on! I drove home and as soon as I’m pulling into the driveway the car literally shuts off in reverse with no signs foreshadowing this! It was so embarrassing. What a birthday surprise. I had to call triple A to come tow it back to dealership. They had to change battery. Which is about 1 hour away at least depending on traffic. Picked up the vehicle sometime that week. The beginning of the next week as I’m driving to work the vehicle displays on the dash that the engine is overheating! I notice the vehicle starting to smoke so I pulled over immediately. I missed work that day. I had to call another tow to the dealership. The manager said that the truck would be in the shop for a month at least because they have to order a new engine! They gave me a terrible rental. I got the truck back around a month later. Months go by random creaking occurs periodically. I go to the dealership and they say I need new ball joints. Item is on back order so they’ll let me know when it arrives. Months go by start/stop system doesn’t work anymore. I go to the dealership and they keep it for a few days and don’t end up fixing the problem but schedule an appointment for next month. Appointment comes and they fixed start/stop system supposedly but every now and then it stops working. Months go by airbag signal turn on. I go to the dealer and they said they fixed something but needed to order a part. I am waiting on their call for that part now as well. This has truly been a crazy experience. I would never recommend anyone to go to a Fred beans dealership like I made the mistake of doing. 70k for such a failure.

I am getting a "service shifter" error and then my power steering goes out and the vehicle goes into "limp mode" This has happened at 70mph on the highway causing me to almost lose control of the vehicle around turns and slow down to an unsafe speed. I have taken it to multiple dealers that could not duplicate the issue but could see codes in the system. The vehicle is once again in the shop now and they are trying to blame everything but the Jeep itself. I know a few other Gladiator owners this has happened to.

First, my secondary battery died 1.5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing — no “idiot light” — and a fire truck had to assist in getting me to safety. I was stranded for 3.5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying “death wobble” incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should NOT be happening. I stopped by a local dealership and was told that I would need the Fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I’m in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 Jeep Wrangler. Apparently, Jeep has carried forward this issue to their new Gladiators. This is an VERY DANGEROUS defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk.com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ It is also addressed in this article: https://www.motorbiscuit.com/the-2020-jeep-gladiator-has-a-major-steering-problem/ Lastly, I am on my second “head” or “stereo deck” and am still having multiple issues with the interface, which causes a random variety of heat/AC, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local Jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.

Truck had very low power from day 1. Start/stop functionality mpcb short. Engine shacking and making noises. Engine burns oil. Trucks fuel economy is worse then a v12!I was getting 14 miles per gallon. The steering sucks it tilts to the right. Truck feels very unsafe to steer. The steering radius on ir is terrible. Trucks engine temperature goes up when is idling. Starter was staying on and hard to start. Engine would stall crossing the street. Engine stalled in the highway going 65 mph.it generated 10 check engine codes.the chassis of the truck is not completely welded trough. There is gaps all over it.over all the truck flimsy and unstable. The 4x4 was making noises. My oil would get black after 3k miles of driving it.If I was to leave truck on for it to get warm or cold any body could jump in and steal it, even if I have the keys. Truck started having issues at 7 k miles Ac didn’t blow very cold air. Hot air from outside will come in the pit. At last truck broke down it stalled in the middle of a intersection, or would not no into neutral to push it out of the road. I was trying to start it but the stater was very sluggish and after 3 times of me pushing on the start button it started smoking, when I saw this I panicked and trying to make it stop from starting but the starter kept going and going until it kept smoking after 5 minutes it stoped, I open the hood and it smelled like a electrical fire, I was going to call the fire department but it ceased smoking, so I stopped and somehow got it to a safe place. Truck didn’t want to start ever since. I never did any upgrades so that I would not void my warranty, I always did my oil changes and did my tire rotations. Never overloaded my truck or took it off-road. I never put a big trailer on it.I always washed it and took the best care of it as possible.mind you this all happened at 34 thousand miles and I am under new car warranty, even after all this I would still buy another Jeep gladiator

IN MOTION; CHECK ENGINE LIGHT, SWAY AT DISCONNECT, SHIFTER, SPEED CONTROL, NO BUS, SERVICE AIRBAG, COOLING FAN BEGAN RACING, SHIFTED OUT OF DRIVE TO NEUTRAL , FUEL GAUGE MALFUNCTION READING EMPTY, RED LIGHT OVER TEMP GAUGE WENT ON , ERRATIC STEERING AND BRAKING ; VERY UNNERVING, WENT IN TO BE FIXED AND AFTER 2 1/2 WEEKS I RECEIVED IT BACK LAST TUESDAY APRIL 27TH, AND YESTERDAY MAY 1ST CHECK ENGINE LIGHT CAME BACK ON , THIS TIME WINDSHIELD WIPERS TURNED ON AND CAN'T TURN OFF , ABS LIGHT ON AGAIN.

THE VEHICLE RADIO WILL EXPERIENCE A VERY LOUD POPPING SOUND THROUGH THE BASE RADIO SPEAKERS AS IT APPEARS TO SHORT OUT WHILE AT START UP OR DRIVING. THIS IS VERY STARTLING AND DISTRACTING TO THE DRIVER AND MAY RESULT IN AN ACCIDENT. THE RADIO ALSO LOSES TIME OFTEN, THE VEHICLE HAS BEEN TO THE DEALERSHIP AT LEAST 13 TIMES FOR THIS. JEEP CARES ADVISED ME TO GET TSB ( TECHNICIAN SERVICE BULLETIN) # 08-015-21. THIS UPDATE WAS SUPPOSE TO FIX " EVERYTHING " THIS WAS NOT THE CASE. WHEN AT START UP THE RADIO WENT TO A BLACK SCREEN AND LOCKED UP FOR NEARLY A WEEK. THE NEXT WEEK IT BEGAN TO WORK AGAIN AND THEN WHILE BACKING OUT OF MY DRIVEWAY THE LOUD POP APPEARED AGAIN AS THE RADIO SHORTED OUT AS IT HAS BEEN. A VIDEO OF THE LOCKED UP RADIO AND INFORMATION WAS SENT TO JEEP CARES WHO DISMISSED THESE EVENTS SAYING TO JUST TAKE IT TO THE DEALERSHIP WHEN IT OCCURRES. THIS IS IMPOSSIBLE AS IT ONLY LAST ABOUT A MINUTE WHEN IT SHORTS OUT WITH THE STARTLING POP SOUND. JEEP HAS NOT BEEN ABLE TO FIX THESE BASE RADIOS SINCE 2018 AND NOW IN 2021 MY JEEP GLADIATOR IS STILL UNCHANGED, THE SUPPOSED TSB FIX HAS FIXED NOTHING. THE SUDDEN STARTLING LOUD SOUND HAS JARRED ME ENOUGH TO NEARLY GO OUT OF MY LANE WHILE ON THE HIGHWAY AS IT IS COMPARATIVELY LOUD AS A RIFLE BEING FIRED FROM THE SPEAKERS. PLEASE LOOK INTO THIS SAFETY CONCERN AS JEEP SEEMS TO BE IGNORING CUSTOMERS CONCERNS ON THIS ISSUE. THANK YOU FOR YOUR TIME.

Mileage: 14,000

STEERING WANDERS LEFT TO RIGHT START STOP BATTERY WON'T CHARGE REAR DEFROSTER 1/3 WORKS

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SPEEDOMETER DISPLAYED ERRONEOUS INFORMATION INDICATING AN INACCURATE SPEED. WHILE TRAVELING APPROXIMATELY 65 MPH, THE SPEEDOMETER READING WAS 83 MPH. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER ELK GROOVE JEEP LOCATED AT 8575 LAGUNA GROVE DR, ELK GROVE, CA 95757 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,200.

Mileage: 5,200

BASE JEEP GLADIATOR RADIO WILL SHORT OUT WITH A LOUD POP WITHOUT WARNING RANDOMLY WHILE IN OPERATION. THE SOUND IS VERY LOUD THAT EMITS FROM THE JEEPS SPEAKERS AND STARTLES YOU ENOUGH YOU COULD MISTAKE IT FOR HITTING SOMETHING OR CAUSE AN ACCIDENT. WHEN IT HAPPENED THE FIRST TIME I NEARLY WENT INTO THE NEXT LANE NOT EXPECTING TO BE BLASTER WITH SOUND. AFTER THE SHORT SOUND THE RADIO DIES, WHEN IT COMES BACK ON IT HAS LOST ALL SETTINGS SUCH AS TIME, STATIONS, PHONE PAIRING. THIS PROBLEM IS WIDESPREAD AND LARGELY SEEMS TO BE IGNORED BY JEEP. THEY REPLACED MY RADIO WHEN IT SHORTED AT THE DEALERSHIP ONCE. NEW RADIO DOES THE SAME EXACT THING, WAS TOLD THE FIRMWARE IS MOST LIKELY DEFECTIVE. THIS HAS BEEN GOING ON IN THE WRANGLER AS WELL SINCE 2018.

Mileage: 6,000

SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.

Mileage: 250

STEERING; SCARY TO DRIVE ON HWY. MANUAL TRANSMISSION FEELS LIKE IT GRINDS CLUTCH RELATED I THOUGHT THAT WAS NORMAL CAUSE IT WAS BRAND NEW AND NOT BROKEN IN. NOT SO PROBLEM STILL THERE. BACK UP CAMERA DOESN'T ALWAYS ENGAGE I WONDER IF THE MANUAL SHIFTING HAS ANY FLAWS. TOO MUCH CRAP FOR SUCH A HIGH PRICE. WHEN CAN I RETURN. LMK. *TR

Mileage: 26