2020 JEEP GLADIATOR Steering Problems

Death Wobble at highway speeds between 72-75. Shaking hard at these speeds.

Death wobble. Play in steering box.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the messages "Gear Shift Reset", and "Loss of Stability Control" were displayed, and the check engine warning light, the brake system warning light and other unknown warning lights were illuminated. Additionally, the power steering feature suddenly failed to operate as designed. The vehicle was taken to the dealer, where it was diagnosed and determined that a wiring harness needed to be replaced. The vehicle was not repaired by the dealer; however, the contact completed the repair himself. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

I am submitting a complaint regarding my 2020 Jeep Gladiator, which has exhibited persistent and dangerous steering issues since shortly after I purchased it. The issue is commonly referred to as the "death wobble." Despite 5 separate repair attempts performed by an authorized Jeep/Stellantis dealership, the safety defect continues to occur. This issue is very commonly know to Jeep. I have even been told my the Service Agent I worked with at the dealership that the steering damper is known to be inadequate, but still continually put on the Jeep. The issue started at approximately 25,000 miles, and upon the 5th time bringing it in for the same safety defect, the car is at 92,000 miles. At highway speeds, if the vehicle hits any uneven pavement, the car will begin to shack violently and the vehicle becomes difficult to control. On multiple occasions, the vehicle felt uncontrollable. This creates an extremely unsafe driving condition for me, my family, and other drivers on the road. I have to be hyper focused to avoid any pothole or other change in pavement in order to try and prevent the steering defect to happen. Even when the steering damper has been replaced, the new one can break at any point again, creating a danger every time this vehicle is driven on the highway. I have opened a formal complaint with Jeep as I can no longer use the vehicle in good conscious with my 4-month old daughter. The defect-steering damper breaking can happen anytime, as the exact same part is replaced each time with no successful remedy. I am asking the NHTSA to investigate the steering defect, determine whether a broader safety recall is necessary, assist in compelling Stellantis to provide an appropriate remedy for a vehicle that has undergone multiple unsuccessful repair attempts for a safety-critical defect. I have included all service documents and my communication with Jeep/Stellantis.

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at approximately 40 MPH, the vehicle had suddenly started to vibrate and shake. The contact stated that the vehicle was maintaining its lane but was lurching from left to right. No warnings illuminated. The contact stated that she pulled off to the side of the road; however, when she turned the vehicle on, it would start shaking again. The contact stated that she would keep driving while the vehicle was shaking, and the shaking would eventually stop. The contact stated that the shaking was occurring at any speed and was also triggered when she would drive over any small bumps or dips in the road. The contact stated recently, while she was driving in traffic at approximately 10 MPH, the vehicle started to shake again, however, this time violently. The contact stated that at the time, it was raining. The contact stated that it felt like the vehicle had lifted up, and then she crashed into the guard rail on the driver's side front bumper. The contact stated that the bumper and an LED light bar attached to the front grill had made contact and were slightly damaged, and the driver's side headlight stopped functioning. The police were not called, and the contact was not injured. The contact reported that the driver's side front air bag had deployed but had not inflated and was draped on her lap. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact reported that after the crash, she observed the check oil and check brake warnings illuminated. The contact stated that she needed to depress the brake pedal with more force in order to stop. The manufacturer was not informed of the failure. The failure mileage was approximately 109,000.

Mileage: 109,000

During normal driving, dash would display multiple warning lights. There would be traction control, ABS inactive, and transmission errors displayed on the screen. Twice, there was a loss of power steering while driving. All signs pointed to a CAN buss issue, but dealer could not/ would not find it. Doing research, I found that the CAN buss connector located behind the glove compartment was known in the Jeep community to fail and cause these symptoms. The only replacement is offered by Mopar/Stellantis. Multiple models and makes under Stellantis company use this same connector that has bad solder connections inside. It causes increased resistance inside the connector, and causes CAN buss communication errors, and setting any one of hundreds of possible DTC. In every occasion, there was a loss of stability control, ABS, and multiple occasions of vehicle being locked in Park. In two occasions, the electric assist power steering was disabled.

this 2020 Jeep Gladiator has repeatedly experienced the infamous Jeep Gladiator "Death Wobble" related to front steering component defects/failures/poor design. It creates a very hazardous driving condition. The local dealer, Hilltop Jeep in Richmond, and Stellantis declined to make repairs and instead left us on our own to get the needed repairs done at a local Jeep 4x4 specialist shop and the repairs cost ~3000+ dollars. Stellantis has refused to pay for the needed repairs.

Driving at 40-65mph vehicle begins to shake violently, known as the death wobble. Extremely unsafe to be on the road. Transmission gets stuck in 3rd gear, hard shifts and does not respond when shifting to reverse. Mileage is 69110 but has been an issue since about 27000. Unfortunately I have no money to take to a mechanic. Very disappointed in Jeep will not be purchasing Jeeps in the near future.

almost had an accident do you to the Jeep 2020 gladiator going haywire steering wheel got hard like you had no power steering luckily I was going 45 miles an hour wipers went crazy the shifter went into parking luckily my wife my son and myself we're OK no accident had towed to my house replaced both batteries auxiliary and main battery still nothing replaced can bus it says it does not have connection with ECM

While driving in rush hour traffic, stop and go driving, a service shifter message started to intermittently appear, then the forward collision warning message started to frequently chime in and off, then I lost power steering, check engine light illuminated, other messages auto start stop service, service sway bar disconnect, transmission was stuck in 3rd gear then after a stop it would not shift out of 1st even switching to manual shift mode, was able to pull over to side of road. Turned off the vehicle, used my code reader to clear the codes, started the vehicle back on and everything was clear and vehicle drove as normal. Sure glad it didn’t happen at speed! I have read of other people having the same issue so I wanted it to add my concern as well.

Steering damper is affected by a recall and i have not received the recall. Causes truck to abruptly jerk left or right causing a lif e threatening matter to everyone one the road

Steering dampner. Causes steering to suddenly make the vehicle jerk to the left or the right when at speeds around 45 mph or higher making it a hazardious risk and safety concern for yourself and also other people.

Vehicle shut off spontaneously. All dash lights lit up. No steering, Could not turn .was able to drift to side of highway and avoid being hit from traffic. Would not start for 10 min. After manny attempts finally started but could not shift into gear. Errors on the dash. Had to turn off and on a few times to get going again.

Cruise control suddenly turns off. Clock spring issue with steering wheel. Buttons on steering wheel occasionally don’t work

When driving over 50 mph and hit a small bump the jeep goes to shacking "death wobble". I have taken it to the dealership where I had purchased it, and they looked and stated it was a recall. This was back in March 2024. Here it is end of October 2024 and still waiting on the part to be shipped to the dealer ship so it can be fixed. It is unsafe to drive as it is. And is my only vehicle. What is taking so long on the parts

hit bump in road started violent wobble

2020 Jeep Gladiator purchased new experienced violent shaking of the steering wheel and partial loss of control at highway speed on March 10, 2024 with the odometer at 27,500 miles. The shaking is commonly referred to as a "death wobble" incident. While driving at approximately 60mph on the interstate the vehicle became unstable on uneven pavement and began to shake so violently it nearly resulted in an accident and we had to immediately pull off the highway into the median. After a quick inspection no damage was found, the death wobble incident happened again the same day to a lesser degree and vehicle seems to be more unstable each use. Vehicle is available for inspection. The death wobble is so severe enough to cause an accident due to loss of steering control and suspension instability as well as injure the drivers hands and arms due to violent movement of the steering wheel. Dealer service is being scheduled, no further inspection has taken place by police or manufacturer. There were no indicators or warning lights prior to the incident.

While driving the 2020 Jeep Gladiator on highway I experienced extreme vibrations and shaking of the steering wheel (Commonly referred to as the "Death Wobble" in other online complaints/videos). This occurred on at least 8 occasions when traveling at highway speed (65mph to 70mph) after hitting a bump (ex. overpass bridge joint) or rough patch of road (ex. pothole). The steering wheel and whole front end of the vehicle wobble violently and it can only be corrected by reducing speed rapidly. This creates a safety issue as rapidly decelerating to get the vehicle under control on a highway puts my vehicle and the vehicles following me in danger. After reading other complaints, this appears to be an issue with Jeep Wrangler and Jeep Gladiator models going back several years.

Steering is very loose in the vehicle, I have experienced "death wobble" twice while driving the vehicle. It was taken in for service, and the dealership replaced the steering stabilizer as they said it had failed. Since getting the vehicle back, the issue has not been fixed, in fact...the steering is even more loose now, it feels unsafe to drive.

In early January 2024 I was driving on the interstate at the posted speed limit of 70 mph and upon hitting what I would call a moderate bump on the roadway my steering wheel felt as though it was wobbling. Later in the month while driving at the same speed of at least 70 mph I would hit a bump and experience the steering wheel wobble, only it was getting worse. The steering wheel wobble could cause a safety issue in that the driver could lose control of proper steering thereby causing a vehicle crash with injury to myself, my wife, or even others on the roadway. I took my 2020 Jeep Gladiator Overland to the nearest Jeep Dealership to me and when I made inquiry to the technician that worked on my vehicle, he stated that he had taken my Jeep on the interstate and tried to recreate the wobble issue. In his words, the steering wheel "wobbled [XXX]. The remedy for the issue according to the technician was to replace the steering stabilizer/damper, which evidently is a known issue I found out and was covered under an extended 8 year warranty due to it being a known problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Jeep Gladiator. The contact stated while driving at approximately 60 MPH, The front end of the vehicle was wobbling violently. The contact stated that the vehicle experienced the Death Wobble. The contact stated that he decelerated below 50 MPH and the vehicle operated as needed. The contact stated that the failure had been recurring while driving above 55 MPH and when hitting a bump. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for diagnostic testing. The vehicle was taken to the dealer, where it was diagnosed that unknown tires, the socket drag link outer, the steering damper, the front bar, the power steering gear and the arm Pitman needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to respond when shifting into reverse (R). The contact stated that the vehicle made an abnormal sound shortly after driving from a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the transmission fluid was flushed; however, the failure persisted. The vehicle was towed twice due to the failure. The vehicle was not repaired. The manufacturer was not notified of the transmission failure. The failure mileage was unknown.

The contact owns a 2020 Jeep Gladiator. The contact stated that on three occasions while driving approximately 50 MPH, the vehicle drove over a patch in the roadway, and the front end began shaking uncontrollably. The vehicle was steered to the side of the road where the vehicle remained until the vehicle stopped shaking. The vehicle was taken to a dealer where it was diagnosed that the steering damper needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,500.

Mileage: 48,500

I recently purchased my Jeep Gladiator and the steering is extremely loose and if feels out of control while driving. I contacted my local dealership and they refused to help and told me to call Chrysler corporate. I contacted Chrysler and they rejected my claim and refused to help. The dealership told me there was [XXX] that states the steering gear box was aluminum and was recommended to be replaced with a different style. This vehicle I just purchased has not be changed and is a safety issue due to loose steering and at high speeds the vehicle feels out of control and dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My Jeep Gladiator has had the "death wobbles" three different times now. It has been "repaired" by Jeep only to have the issue return a month or two later. The 2nd repair was done more extensively than just a dampener replacement. There is a class action lawsuit on this issue. But the new repair does not solve the problem! My truck has never been modified. It is original.

While driving several warnings lights illuminate: traction control, ABS, air bad, service 4 wd, and brake. When this happens power steering is lost making it extremely hard to steer the car. The brakes are automatically engaged and occasionally the windshield wiper turns on. This causes a risk not only to myself and passengers but anyone driving near me as I can no longer steer with ease and the brakes lock up. My Gladiator has been at the Jeep dealer for 10 weeks while they try to solve the problem. They replaced the ABS module but that didn't solve the issue. I'm told that its electrical and whatever it is will harm several systems. My wife's 2018 Jeep Wrangler JL has the exact same issues. She has a very hard time controlling it due to no power steering.

The steering wanders. I constantly have to correct steering. It is a constant battle to keep it in its lane on the highway. It is very exhausting driving any distance on the highway. Luckily there has not been any crashes. Vehicle is almost 3 years old and only has 6462 miles on it because I don’t feel safe driving it. It has been to two different dealers and they say it’s fine.

The steering wheel begins to vibrate uncontrollably at highway speeds to the point where other drivers notice the shaking in the front end. to correct this problem i have to slow down well below highway speeds to get the steering under control. No the problem has not been reproduced by a dealer and now the vehicle is out of warranty. No indicators lights or warning signs appear when this issue arises.

There are no warning signals and its been an issue since purchase. The steering has a lot of play and the truck will pull one way or the other. This causes extreme episodes of swerving even at speeds of 30. The front and rear were replaced with initial recall or TSB.

The contact owns a 2020 Jeep Gladiator. The contact stated while driving 65 MPH, the vehicle drove over a pothole and the steering wheel started to shake violently and vehicle swayed from side to side before regaining control. There was no warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front dampers. The vehicle was repaired; however, the failure reoccurred. Upon further diagnosis, the dealer replaced the power steering gearbox. The failure reoccurred a third time, and the dealer replaced the front dampers and advised the contact that the failure had caused abnormal wear on tire tread and advised the contact that the tires be replaced. The failure reoccurred a fourth time however, the vehicle had not yet been diagnosed. The manufacturer was notified of the failure, and a case was opened, pending an inspection by a Jeep specialist. The failure mileage was 34,934. The dealership service guy stated it was considered to be a death wobble and that Jeep has known about this issue for quite some time now.

Mileage: 34,934

Lost Power Steering, 5/22/2023. 4 Orange Check lights came on. 1)Tried to start the car remotely, with secondary key. No start. 2)Tried again standing next to it. No start. 3)Got in and pushed brake and started car. All the same check lights came on that did 4/19. Engine, ABS and 4WD. Maybe another Shifter warning. 4)Pulled out of driveway with ½ the error lights on. Lost power steering 100 yards in the neighborhood. 5)U Turn with no PS, back to house, let it sit all day till 3PM while waiting for towing. Did not scan, Did not disconnect battery. 3PM, Came home from work, started the car with remote. Only 1 check engine light and now power steering is back. Delivered to Jeep Dealer, Hetrick Jeep Dodge, Elton, MD. by tow truck.

4/21. Check Engine Light Shifter locked in place. Lost Power Steering. Started out as CHECK ENGINE Light then added ABS light. I Cleared it. Week later, Friday, 4/21. Check Engine Light 4/22 - Saturday AM, Drive to Goodwill and landfill While in 18 truck line at landfill, I put in PARK, Trans locked itself in PARK. Radio and Speedo Blipped. Then Orange Check Engine light, Orange ABS light, two Orange Traction Control lights. Orange Service 4WD light. Service Shifter Message, RED Brake light n dash. There was another ABS Message, but I failed to get it. Turned off engine, I restarted and was able to get in gear, NO POWEER STEERING. Got through line. Drove home with all check lights and no power steering. Engine and Trans Temps were good, oil pressure was good, Battery showing 14.1 while driving. At home, scanned for codes. In this order U0121 U1110 U1120 U11BC U12AB P057C (Brake Pedal Sensor Circuit Low) U11BF U0001 High Speed Can Communication Bus P0000

While going 65-70 mph my gladiator shakes violently if I hit nearly a crack in the road. My jeep is stocked. No special tires or rims. No lift kit. Today I was going 55-60 mph on the highway and I don’t recall even hitting a bump and my car started to shake the worse it has ever shaken before. This definitely should classify as a recall and they should do something about this. This a serious safety concern. I have 36k miles on it. This issue started 16 months ago, while my vehicle had 20k miles.

The car is wandering and there is no control over the steering. It feels as if the car is all over the place meaning I have to correct the steering constantly.

Front end violently shakes between 30 and 75 mph when hitting a bump in the road and is better known as a "Death Wobble". The issue based on experts can be the steering damper, tie rods ends and/or tie rod, drag link, track bar, steering box or all of the above. The problem is that there is no factory parts to fix this issue so I've had to go to after market parts to get this resolved. First time it happed on the hwy it almost threw me off the hwy.

When driving on the roadway at speeds of approximately 50-60 mph, and after hitting a bumpy patch in the road, the car wheels and steering system begins to shake violently. I explain it this way..... imagine driving along with no issues and suddenly without notice, the round wheels become square wheels. It can be a very traumatic experience and is certainly dangerous. I then need to immediately carefully slow down and/or pull to the side of the road and come to a stop. Then, I can proceed back onto the road and the Jeeps seems to be ok. I have 51K miles on the Jeep, which has all the original factory components, with no alterations. This began a few months ago his has happened 3-4 times in the last few weeks. I have an appointment with the Jeep dealership in a week.

Shaking of front suspension - steering wheel and front tires

While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.

Steering wheel violently shakes if driving at highway speed and you hit a small bump

The contact owns a 2020 Jeep Gladiator. The contact stated while driving approximately 50-60 MPH, the vehicle experienced the death wobble after driving over a bump on the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,460.

Mileage: 28,460

Steering is very loose, wanders all over the road and is especially noticeable at higher speeds. It’s very exhausting constantly correcting the steering to keep straight on the road. There is a lot of play in the steering box. I’ve taken my jeep to be fixed by the dealership more times than I can count. I’ve had the steering box replaced 3 times with no improvement. This has been a day 1 issue that hasn’t been fixed. It’s especially dangerous in the snow, I had a perfect driving record till I went off the road during my first winter. Dealer confirmed there was a lot of play in the steering but hasn’t fixed it, they’ve just basically throw their hands up in the air. This isn’t what I expected when I bought a new Jeep, it’s been a nightmare.

Driving down the road the steering gear box will randomly quit, could be doing 70 mph down the expressway and not be able to swerve, turn or avoid an accident. Has happened to me three times. Also the steering free play on these vehicles is absolutely insane and very difficult to keep the vehicle in its lane going down the road. I have been pulled over by police three times for “swerving” and it’s all due to the steering wheel having too much free play. This needs to be recalled because it’s unsafe to drive

WHEN DRIVING 35MPH TO 65 MPH HITING ANY BUMP IN ROAD WILL CAUSE STEERING WHEEL TO SHAKE VIOLENTLY BACK AN FORTH UNCONTROLLABLE.

WHEN DRIVING THE SPEED LIMIT ON THE HIGHWAY (70MPH) we experienced some rough road. The steering wheel and the whole vehicle began to shake. This has happened several times and the shaking stopped when we slowed down significantly. Thankfully there were no cars in our immediate vicinity or this could have caused and accident. WE are reporting this to the dealership today. A search on social media reported many other people having this same problem.

At highway speeds when hitting a slight bump (i.e. expansion joint on a bridge or road way) the vehicle shakes violently. This can easily make the driver lose control of the vehicle. The Dealership reproduced and confirmed the issue and a Jeep Star Ticket was opened.

While driving there is a lot of steering play, which makes it hard to control at time. The steering wheel shakes while driving over 45.

my wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.

I have been having problems with my steering 17 thousand miles after I bought this 56k dollar jeep. sometimes the steering wheel locks to the left or to the right when pulling out of parking lots.than it also pulls to the left in the high way. My motor mounts also are not good any more because they make noise and my motor rocks back and forth.The shock absorbers all 4 also need replacement. This jeep is steering and handling is very unstable and I don’t feel safe driving it. My starter needs replacement for the 3rd time. my gas consumption is 10 miles to the gallon!!!!my day running lights don’t turn on and this issue with lights and electrical problems been with this jeep since 7k miles after I bought! If you leave this jeep on you can take the keys with you it some one can just drive off no keys necessary. my speakers are sounding scratchy for a long time and no repairs to this yet. 35k miles driven, my jeep has been at the dealership for several times getting all kinds of repairs.

I need help with the service shifter message , the truck get un drivable after this message blinks three times , is so annoying bc you loose power steering control and the truck don’t go up to 3000 rpm , please fix these Issues

at 70 mph after hitting expansion joint, the steering wheel and front end will violently shake until speed is below 50 mph. Dealership acknowledged this a known problem with jeeps-aka the death wobble. They think it is the tires but cannot replace them with fiat-chrysler approval. this is an absolutely unsafe scary to operate vehicle.

The contact owned a 2020 Jeep Gladiator. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. The contact stated that the steering and brakes still functioned as needed and was able to safely exit the highway. The contact stated no warning light was illuminated. The contact had taken the vehicle to a dealer, where it was diagnosed with a severe oscillation event and advised that the tie bar and steering gear needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 21,633.

Mileage: 21,633

This vehicle wanders and pulls you all over the road if your going over 30 miles an hour. Steering is very hard to control and feels like you can can over correct if not careful.

The vehicle wants to wander from side to side when you go over 30mph. You arfe constantly having to correct for it.

My wife and I took delivery of a brand new 2020 Jeep Gladiator Sport on 4/28/2021. The vehicle is completely stock and has only been serviced by the dealership we purchased it from. In October 2021, we drove over a defect in the highway at approximately 70 miles per hour. The entire vehicle started shaking. It felt like the shaking was coming from the front suspension and steering. We pulled off the highway to the shoulder. As we slowed to about 50 miles per hour, the shaking stopped. There were no warning lights or indicators before, during or after this event. The incident was very frightening and could have led to losing control of the Jeep on a very busy 4 lane highway. We took the vehicle to the selling dealership to have it looked at. The service manager could not duplicate it but a steering damper replacement was ordered. We were able to duplicate the shaking in the same location on 10/21/2021 at 55 miles per hour and again 10/22/2021 in the same location, at 58 miles per hour. It happened several subsequent times. The steering damper was replaced on 12/13/2021. There were 12,887 miles on the Jeep then. The "Death Wobble" still occurred. A new steering gear was ordered by the dealership. The steering gear was replaced 2/14/2022. Mileage now 15,502 miles. As I was driving home from the dealership on 2/14/22, I ran over a transition strip onto the entry ramp to a 4 lane highway. I was going 70 miles per hour. The shaking started and was shaking so hard, my face skin was vibrating as were the numbers on all the gauges. If I were not kind of expecting this, I could have easily lost control. And as I was in a curve, I would have crashed in the very busy highway. The shaking did not stop until I was below 50 miles per hour on the exit ramp. The dealer has not been able to reproduce this. And to this point, the manufacture has not inspected the vehicle. Which they are able to do at anytime.

Driving at 68mph a a very drastic wobble in the steering occured. Have an appointment with jeep dealership. Truck has thirty eight thousand miles with no warning of any kind . Sudden and abundant violent shaking .

Driving at speeds between 55-75 mph, when the gladiator hits a bump in the road (most commonly a straight bridge gap) the entire front end shakes uncontrollably. When speeding up the shake gets worse. The only remedy is to drop the speed 7-10 mph to stop the shaking. The jeep has been taking in and the steering dampener was replaced, the problem started again about 1 year later. It seems to be worse when the temperature is below 40 degrees.

First, my secondary battery died 1.5 yrs into ownership and completely disabled my vehicle at a stop light, which left me nearly getting slammed into multiple times from the rear at an extremely busy intersection. There was no warning that the battery was failing — no “idiot light” — and a fire truck had to assist in getting me to safety. I was stranded for 3.5 hrs awaiting a tow to the dealership, who kept it for a week before it was replaced. Secondly, I have had no less than 5 terrifying “death wobble” incidents to date with the truck when traveling on the freeway at high speeds of 65 - 75 mph. My truck is stock from the factory with no modifications to suspension, tires, or anything, so this should NOT be happening. I stopped by a local dealership and was told that I would need the Fox steering dampener to fix this but no one seems to be able to asses my truck to rectify and replace it without forcing me to leave it for days or even a week or more, which I cannot do since I’m in outside sales and this is my work truck. As per your website, I have discovered an existing recall on this same issue for the 2018 - 2019 Jeep Wrangler. Apparently, Jeep has carried forward this issue to their new Gladiators. This is an VERY DANGEROUS defect. This appears to have generated 91 reports as per this article: https://pickuptrucktalk.com/2020/08/jeep-addresses-gladiator-wrangler-steering-issue/ It is also addressed in this article: https://www.motorbiscuit.com/the-2020-jeep-gladiator-has-a-major-steering-problem/ Lastly, I am on my second “head” or “stereo deck” and am still having multiple issues with the interface, which causes a random variety of heat/AC, lighting, stereo, phone, maps and auto start comfort settings (no heated steering or seat) and more. Local Jeep dealerships pretend to not know of any issues with a claim that there are no active recalls. I find this response appalling. I appeal to you for assistance for my safety. Thank you.

Driving at highway speeds vehicle is almost uncontrollable. Has dead spots in the steering. When you hit a bump it is super hard to control. Have to slow down most of the time to keep from veering into other lanes. Now it makes a horrible popping sound. Hate driving thus thing

Constant issue with what is commonly known as death wobble. Dealer will not fix. Nearly uncontrollable when hitting uneven bumps. Have to slow down well below traffic speed to get it to stop.

My Jeep Gladiator at high speeds drifts constantly from side to side. I just completed a 14 hour trip mostly at highway speeds and I was in fear of my life as the jeep CONSTANTLY drifted in my lane and into other lanes the entire trip. It is clear that the steering mechanism and how the car handles is very SUB PAR and will cause accidents. I am very concerned about going back on the road with this car and will NOT use this on long trips. I am completely exhausted from making adjustments with the wheel to keep me from running into other cars and trucks. I need to know what can be done to FIX this problem?

At any speed above 10 miles per hour, the steering feels really loose. Very dangerous at highway speeds where I am constantly having to correct my wandering vehicle in order to keep it in a lane. I only have 4500 miles on the truck and it has been like this since I purchased it. For an almost 60k vehicle, it handles like an 60’s model Ford with manual steering. The dead zone in the steering wheel is ridiculous for a vehicle from the 21st century. This vehicle will cause a crash if you are not careful with the over-correction.

IN MOTION; CHECK ENGINE LIGHT, SWAY AT DISCONNECT, SHIFTER, SPEED CONTROL, NO BUS, SERVICE AIRBAG, COOLING FAN BEGAN RACING, SHIFTED OUT OF DRIVE TO NEUTRAL , FUEL GAUGE MALFUNCTION READING EMPTY, RED LIGHT OVER TEMP GAUGE WENT ON , ERRATIC STEERING AND BRAKING ; VERY UNNERVING, WENT IN TO BE FIXED AND AFTER 2 1/2 WEEKS I RECEIVED IT BACK LAST TUESDAY APRIL 27TH, AND YESTERDAY MAY 1ST CHECK ENGINE LIGHT CAME BACK ON , THIS TIME WINDSHIELD WIPERS TURNED ON AND CAN'T TURN OFF , ABS LIGHT ON AGAIN.

JEEP WONDERS TO THE LEFT OR TO THE RIGHT HAVING TO COORRECT THE STEERING WHEEL ALL THE TIME

WHILE DRIVING AT ANY SPEED THE VEHICLE STEERING CONSTANTLY WANDERS LEFT TO RIGHT. STEERING RESPONSE IS VERY SLOW AND IS VERY DANGEROUS AT HIGHWAY SPEEDS AS VEHICLE PULLS TO LEFT OR RIGHT CAUSING DANGEROUS OVER CORRECTION BECAUSE OF UNRESPONSIVE STEERING. THE PROBLEM OCCURS IN ALL WEATHER CONDITIONS AND HAD HAD THE PROBLEM SINCE IT WAS NEW. VEHICLE CURRENTLY HAS 5300 MILES ON IT. THE CHRYSLER DEALER HAS NO INTEREST IN TAKING CARE OF THE PROBLEM EVEN THOUGH THEY ARE AWARE OF THE SERVICE BULLETIN ISSUED BY CHRYSLER THAT CONFIRMS THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE CORRECTED.

I RECENTLY PURCHASED THE JEEP GLADIATOR AND THE STEERING SEEMS EXTREMELY LOOSE AS IF I DON'T HAVE CONTROL OVER 50 MPH. I HAVE TO CONSTANTLY MAKE CORRECTIONS WHEN DIVING ON THE HIGHWAY AS IT REQUIRES INTENSE FOCUS NOT TO VEER INTO OTHER LANES. I TOOK MY VEHICLE TO A JEEP DEALERSHIP TO ADDRESS THE LOOSENESS AND THEY EXPLAINED THAT THE STEERING BOX NEEDS TO BE REPLACED, IN WHICH THEY DID. NEEDLESS TO SAY; BECAUSE, I AM POSTING THIS COMPLAINT, THE STEERING STILL FEELS TOO LOOSE, MAKING ME REGRET PURCHASING THIS VEHICLE. THE STEERING PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY, IT IS TOO DANGEROUS.

Mileage: 27,000

CURRENTLY ON MY 6TH BAD/DANGEROUS STEERING GEAR BOX. 4 BAD ALUMINUM & 2 BAD 'UPGRADED' STEEL BOXES. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED BECAUSE OF THE GIANT DEAD-ZONE OR FREE-PLAY IN THESE BOXES. I THOUGHT THE PROBLEM WOULD BE FIXED WHEN THEY SWITCHED TO STEEL CONSTRUCTION, BUT I WAS SADLY MISTAKEN. THE PROBLEM REMAINS THAT THERE IS ZERO QUALITY CONTROL AT THE MANUFACTURING PLANT FOR THESE GEAR BOXES, AND IT'S FCA'S UNETHICAL PRACTICES THAT ARE TO BLAME. IMO. THEY COULD STEP UP TSB 08-074-20 TO A RECALL, BUT THE ROOT OF THE PROBLEM STILL REMAINS. THESE UNETHICAL SCUM BAGS DO NOT CARE ONCE THEY HAVE OUR MONEY. CAN I CALL FOR A REAL FEDERAL INVESTIGATION INTO THE FCA ON THIS PLATFORM? WHEN YOUR KIDS RADIO FLYER WAGON HAS TIGHTER STEERING THAN YOUR BRAND NEW $50K JEEP, THERE'S A PROBLEM. ALL THE PLAY IS INSIDE THE STEERING BOX. I SENT ONE OF THESE BAD BOXES TO A SPECIALTY SHOP, AND HERE ARE THEIR FINDINGS........... THE BALL SIZING IN THE WORM GEAR NEEDS TO BE UPSIZED/RE-MACHINED TO GET THE PROPER FITMENT FOR NO FREEPLAY. THE PRELOAD ON THE VALVING WAS INCORRECT, THE VALVE WAS MISBALANCED, BEARING PRELOAD INCORRECT, THE ADJUSTMENT CAP FOR THE VALVING WAS NOT PROPERLY STAKED CAUSING IT TO TEAR UP THE THREADS, AND 'WE DON'T UNDERSTAND HOW THE ENGINEERS THOUGHT THAT A STEERING GEAR, BUILT LIKE THAT WOULD BE OK'.

Mileage: 1

FRONT WHEELS START VIOLENTLY WOBBLING AT HIGHER SPEEDS ON THE FREEWAY MAKING STEERING AND HANDLING THE VEHICLE ALMOST IMPOSSIBLE. THE ONLY WAY TO STOP IT IS TO PULL OVER AND STOP THE VEHICLE MOTION. IT IS A SERIOUS AND DANGEROUS PROBLEM. THIS HAS HAPPENED OCCASIONALLY AND UNPREDICTABLY SINCE THE VEHICLE WAS NEW. DODGE SAYS THEY HAVE NO FIX READY.

Mileage: 1,000

STEERING WANDERS LEFT TO RIGHT START STOP BATTERY WON'T CHARGE REAR DEFROSTER 1/3 WORKS

I'VE OWNED MY GLADIATOR 6 MONTHS. I HAVE PUT JUST OVER 6,000 MILES ON IT, AND SINCE THE FIRST WEEK, IT HAS DRIVEN LIKE COMPLETE GARBAGE. IT WANDERS ALL OVER THE ROAD, AND CONSTANTLY NEEDS OVER STEER CORRECTION TO KEEP THE VEHICLE GOING STRAIGHT. AFTER DOING SOME LIGHT INVENSTIGATION, JEEP KNOWS THAT THIS IS A WIDE SPREAD ISSUE. THEY ISSUED A TSB REPAIR FOR THIS PROBLEM, AND I HAVE HAD IT COMPLETED. ONCE COMPLETED, THERE WAS NO NOTICEBLE DIFFERENCE. IF ANYTHING IT WAS WORSE. DRIVER FATIGUE IS EXPERIENCED WITH EVERY RIDE IN THE VEHICLE. IT HAS STEERING DEAD SPOTS AT 10 AND 2 ON THE STEERING WHEEL. THE STEERING WHEEL IS LIMP AND UNRESPONSIVE.

THE STEERING IS LOOSE AND TENDS TO WANDER, MOST NOTICEABLE GOING FREEWAY SPEEDS. I AM CONSTANTLY CORRECTING IT.

Mileage: 235

DRIVING ON INTERSTATE SPEED APPROX 65, TRUCK BEGINS TO SHAKE UNCONTROLLABLY . PULL TO DISABLED VEHICLE LANE.

Mileage: 3,300

THE STEERING WHEEL ON MY JEEP GLADIATOR HAS A LOT OF PLAY WHICH ALLOWS THE STEERING WHEEL TO TURN LEFT AND RIGHT WITHOUT THE WHEELS MOVING. AND ALSO THE WHEELS CAN MOVE LEFT AND RIGHT WITHOUT TURNING THE STEERING WHEEL. YOU HAVE TO CONSTANTLY CORRECT THE STEERING. I CONTACTED A LOCAL DEALERSHIP IN MAY OF 2020 ABOUT MY CONCERN BUT WAS TOLD IT WAS NORMAL. RECENTLY FCA CONTACTED ME ABOUT A FIX WHICH INVOLVED REPLACING THE STEERING GEAR BOX. HOWEVER I'M HAVING TROUBLE GETTING THE REPAIR PERFORMED.

Mileage: 5,000

THE VEHICLE STARTS WITH THE FRONT SUSPENSION MOVING UNCONTROLLABLY FROM SIDE TO SIDE AND YANKS YOUR STEERING OUT OF CONTROL ( DEATH WOBBLE) DID IT 6 TIMES TO THE POINT THAT I CAN NOT TRUST THE VEHICLE BECAUSE IT GOES OUT OF STEERING CONTROL BOTH FRONT TIRES MOVE UNCONTROLLABLY SIDE TO SIDE LIKE IF BOTH WHERE FLAT AND YANKS YOU SIDE TO SIDE TAKES YOU OUT OF ROAD

Mileage: 11,000

WHILE DRIVING AT HIGHWAY SPEED, APPROXIMATELY 60 MPH, WENT OVER A ROUGH SURFACE ON THE ROAD AND THE GLADIATOR STARTER SHAKING AS IF I HAD HAD A BLOW-OUT. ONCE I SLOWED DOWN IT STABILIZED. HOWEVER, IT IS A SAFETY ISSUE AS IT HAS ALREADY HAPPENED TWICE IN A HIGH TRAFFIC AREA. UPON RESEARCHING ON THE INTERNET, I'VE COME TO LEARN THAT IT IS A VERY COMMON PROBLEM CALLED "DEATH WOBBLE" THAT HAPPENS ON JEEP OFF-ROAD VEHICLES, WHICH MAKES IT ALL THE MORE CRITICAL THAT NHTSA REQUIRE CHRYSLER-FIAT TO COME UP WITH A SOLUTION. THANK YOU.

THE STEERING FEEL IS VERY LOSE. THE TRUCK HAS THE FEELING LIKE IT WANDERS IN THE LANE AND ALWAYS NEEDS STEERING CORRECTION TO KEEP IT GOING STRAIGHT. NONE OF MY OTHER CARS HAVE EVER DRIVEN LIKE THIS INCLUDING MY PAST JEEPS. THIS MAINLY HAPPENS AT HIGHWAY SPEEDS.

Mileage: 5,000

WHILE DRIVING APPROXIMATELY 45MPH ON A 2 LANE ROAD, MY STEERING WHEEL BECAME STUCK OR FROZEN IN ITS POSITION. I WAS UNABLE TO COURSE CORRECT, AND ENDED UP BRAKING INTO THE MEDIAN. I NEVER LOST ENGINE POWER, OR POWER STEERING. THE WHEEL WAS SIMPLY LOCKED, STUCK, OR FROZEN. ONCE STOPPED, I TRIED THE WHEEL AGAIN, AND IT WORKED. I'VE SINCE TAKEN THE VEHICLE TO JEEP, AND THEY ARE ATTEMPTING REPAIR.

Mileage: 1

EXCESSIVE STEERING WANDER/ROAD WALKING. THIS IS BEING REPORTED IN LARGE NUMBERS OF JEEP GLADIATOR VEHICLES IN ALL JEEP FORUMS. ESPECIALLY DANGEROUS AT HIGHWAY SPEEDS, AND WITH INCREASED WINDS, OR TOWING. JEEP CURRENTLY HAS A TECHNICAL SERVICE BULLETIN 08-074-20 ACTIVATED, BUT DEALERSHIPS DON'T HAVE AVAILABLE STOCK OF THE REPLACEMENT STEERING BOX CALLED FOR, AND SEEM DISINTERESTED IN REPLACING BECAUSE IT IS NOT A RECALL. THIS CONDITION AND PROBLEM HAS BEEN PRESENT SINCE BUYING THE VEHICLE, AND THAT IS CONSISTENT WITH REPORTS BY OTHER BUYERS ACROSS ALL FORUMS. PLEASE CONSIDER MAKING A RECALL, AS THE PROBLEM IS DANGEROUS, AND AFFECTS MOST VEHICLES, SO AS TO FACILITATE REPLACEMENT.

Mileage: 300

TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER THEY ACKNOWLEDGED THIS IS A KNOW PROBLEM WITH THE STEERING. SERVICE MANAGER TOLD MY WIFE AND I THAT JEEP DOES NOT HAVE A FIX FOR THE PROBLEM AND QUOTE "YOU CAN EITHER DRIVE IT THE WAY IT IS OR LET IS SIT IN DRIVEWAY". SERVICE MANAGER UNSURE WHAT THE ISSUE IS BUT ADMITTED TO ME THAT THERE IS PLAY IN THE STEERING. WE DROVE A COMPARATIVE NEW FROM THE LOT AND THE ISSUE WAS SLIGHTLY WORSE ON IT. STILL WAITING, NOW SIX CALENDAR DAYS, FOR RESPONSE FROM SERVICE MANAGER ABOUT NEXT STEPS. I SEE THAT THIS IS A COMMON COMPLAINT AND WOULD LIKE TO COMPANY TO ISSUE A RECALL FOR THIS SAFETY ISSUE

Mileage: 800

THE VEHICLE DEVELOPED SEVERE SHAKING IN THE STEERING WHEEL AT HIGHWAY SPEED. THIS IS TYPICALLY REFERRED TO AS DEATH WOBBLE. THE VEHICLE STEERING, SUSPENSION, AND TIRES HAVE NOT BEEN MODIFIED FROM THE FACTORY. THE STEERING HAS BEEN PRESENT SINCE PURCHASING THE ISSUE BUT HAS RECENTLY DEVELOPED INTO A MUCH MORE UNSAFE CONDITION.

Mileage: 20,500

VEHICLE IS UNSAFE AT HIGHWAY SPEEDS. STEERING IS EXTREMELY LOOSE CAUSING VEHICLE TO WANDER LEFT AND RIGHT AND DIFFICULT TO KEEP IN LANE.VERY UNSAFE IN MODERATE TO HARD BRAKING AS WELL. MANUFACTURER HAS ISSUED A TSB BUT DEALERSHIPS ARE NOT FORTHCOMING IN THE REPAIR. THIS NEEDS TO BE A SAFETY RECALL BEFORE PEOPLE MORE PEOPLE ARE HURT/KILLED

Mileage: 1,000

AT A LOW SPEED IN A RIGHT HAND TURN, A COMPLETE LOSS OF STEERING CONTROL OCCURRED. STEERING SEAMED TO LOCK UP. HAD TO STOP VEHICLE, USED SOME FORCE TO TURN STEERING WHEEL LEFT AND RIGHT. AFTER ATTEMPTING THIS TASK, WHEN TURNING TH STEERING WHEEL TO THE LEFT, ABILITY TO STEER RETURNED. VEHICLE WAS THEN MOVED INTO THE GARAGE AND LEFT. THIS OCCURRED2 DAYS AFTER VEHICLE WAS REPORTED BY DEALERSHIP AS BEING REPAIRED. THIS HAS OCCURRED SEVERAL TIMES, TURNED OVER TO DEALERSHIP FOR REPAIRS. I DO NOT FEEL SAFE OPERATING THIS VEHICLE.

Mileage: 17,500

1 INCH OF PLAY IN STEERING WHEEL BOTH RIGHT AND LEFT OF CENTER AT ALL TIMES. VEHICLE WANDERS AND REQUIRES CONSTANT CORRECTION TO HOLD A STRAIGHT LINE AT ALL SPEEDS. DRIVING AT HIGHWAY SPEEDS (55+) IS DANGEROUS AND REQUIRES REPEATED BACK AND FORTH MOTION TO KEEP VEHICLE IN LANE.

Mileage: 1,000

THE STEERING IS UNSTABLE AT HIGHWAYS SPEED WITH WANDERING AND CONSTANT STEERING CORRECTION NEEDED. AT TIMES, THERE SEEMS TO BE NOTCHY FEELING WHEN TURNING THE STEERING WHEEL AT LOW SPEEDS - JUST A BIT OF RESISTANCE THEN IT'S GONE. THE WANDER AND STEERING CORRECTION IS WORSE THE WARMER IT IS. I PICKED THE DATE OF MY LAST LONGER TRIP BUT IT'S BEEN COMMON SINCE SUMMER 2020.

Mileage: 4,000

THE VEHICLE STEERING IS VERY LOOSE AT HIGHWAY SPEED REQUIRING CONSTANT CORRECTIONS. THE VEHICLE WILL WONDER WITHIN THE LANE. IT ALSO FEELS LIKE THERE IS A DEAD ZONE IN THE STEERING WHEEL THAT'S FAR ABOVE ANY OTHER VEHICLE I HAVE DRIVEN

Mileage: 550

I EXPERIENCE THE EXTREME VIBRATION ON HIGHWAY SPEEDS IN MY STEERING WHEN I HIT SMALL BUMPS. DEATH WOBBLE IT IS COMMONLY CALLED. I ASKED THEM TO FIX IT ONCE AND IT IS STILL THERE.

Mileage: 6,000

FCA HAS ADMITTED TO BAD TSB STEERING GEAR AND HAS NOT RECALLED THE VEHICLE FOR THE PART BUT HAS MADE THE PART AVAILABLE FOR FREE FOR THOSE WHO HAVE HAD ISSUES WITH STEERING BEING WOBBLY. THEY NO LONGER STATE PART IS AVAILABLE. THEY HAVE CANCELED ALL PART REQUESTS.

Mileage: 4,400

EXCESSIVE STEERING WHEEL PLAY OF APPROXIMATELY 5 TO 8 DEGREES BEFORE VEHICLE RESPONDS TO INPUTS. THIS CAN BE NOTICED DRIVING ON FLAT LEVEL STREET AND MOVING THE STEERING WHEEL FROM LEFT TO RIGHT UNTIL VEHICLE JUST STARTS TO RESPOND. STEERING PLAY SEEMS TO VARY A BIT BETWEEN VERY HOT AND VERY COLD OUTDOOR TEMPS. AT HIGHWAY SPEEDS VEHICLE REQUIRES CONSTANT FOCUSED ATTENTION TO MAINTAIN POSITION WITHIN LINES. IN HIGH WIND SITUATIONS AT HIGHWAY SPEEDS DRIVING FOR MORE THAN AN HOUR BECOMES STRESSFUL DUE TO TRYING TO KEEP VEHICLE ON ROAD. SO FAR THIS HAS NOT CAUSED AN ACCIDENT BUT DOES MAKE HIGHWAY DRIVING VERY ANNOYING AND STRESSFUL. IN CITY DRIVING THE STEERING IS NOT TOO BAD UNLESS DRIVING 40 OR FASTER. TURNING AND CORNERING STEERING RESPONSE SEEMS NORMAL WITHOUT THE PLAY, ONCE PRESSURE IS INITIATED IN THAT DIRECTION. PLAY SEEMS TO BE LOCALIZED IN THE NEUTRAL POSITION OF THE STEERING BOX. THIS IS A CONTINUING ISSUE WITH NO PART RECALL, THERE HAS BEEN A FCA TECHNICAL SERVICE BULLETIN TSB-0807420 GROUP 08 ELECTRICAL DATED AUGUST 10, 2020 BUT MANUFACTURE PARTS AND RESPONSE TO THIS ISSUE HAS BEEN UNACCEPTABLE.

Mileage: 15

SINCE THE VEHICLE WAS NEW, IT WONDERS AT HIGHWAY SPEEDS. THERE IS A LOT OF PLAY IN THE STEERING WHEEL/GEAR BOX. IT REQUIRES CONSTANT CORRECTION TO MAINTAIN THE LANE AND IS DANGEROUS AND WILL FATIGUE THE DRIVER ON LONGER DRIVES.

Mileage: 1,000

THE STEERING HAS A LOT OF PLAY AND THE VEHICLES WANDERS EXCESSIVELY ON THE HIGHWAY. IT IS WORSE IN WARMER WEATHER AND WHEN TOWING.

Mileage: 1,000

MY 2020 JEEP GLADIATOR MOJAVE MODEL HAS A MAJOR ISSUE WITH ITS STEERING, WHEN DRIVING ON THE FREEWAY THE VEHICLE WANTS TO WANDER OUT OF THE LANE (WHILE THE STEERING WHEEL IS KEPT STRAIGHT), THE VEHICLE WILL WANDER SIDE TO SIDE AND GO OUTSIDE OF THE DRIVING LANE. TO KEEP THE VEHICLE IN THE LANE ONE HAS TO DO MULTIPLE STEERING CORRECTIONS TO KEEP THE VEHICLE DRIVING STRAIGHT. AS AN OWNER OF MANY PREVIOUS JEEPS I HAVE NEVER SEEN IT LIKE THIS BEFORE. ALIGNMENT IS GOOD, AND THE VEHICLE IS STOCK, STOCK SUSPENSION AND WHEELS AND TIRES. THIS POOR STEERING PERFORMANCE WAS LIKE THIS WHEN NEW AND PICKED UP FROM THE DEALER. IT IS VERY DANGEROUS AND MY WIFE IS SCARED TO DRIVE THE GLADIATOR, THERE NEEDS TO BE A NATIONWIDE RECALL TO ADDRESS THIS SAFETY ISSUE FOR THE STEERING RACK.

Mileage: 28

SINCE PURCHASE THIS VEHICLE HAS HAD LOOSE AND UNRESPONSIVE STEERING. IT CURRENTLY HAS 1600 MILES AND HAS BEEN IN THE SHOP MULTIPLE TIMES. I AM TOLD THE STEERING GEAR NEEDS TO BE REPLACED UNDER A CAMPAIGN HOWEVER THERE IS NO DECAL AS OF YET. JEEP DOES NOT HAVE THE REQUIRED PARTS IN STOCK AND I AM BEING TOLD IT MAY BE MONTHS UNTIL A REPAIR IS AVAILABLE FOR MY VEHICLE. I ALSO HAVE A PROBLEM WITH THE U CONNECT SYSTEM CRASHING WHICH ALSO CONTROLS MOST OF THE INTERIOR OF THE VEHICLE AND RENDERS MOST OF THOSE ITEMS LIKE THE HVAC INOPERABLE UNTIL THE SYSTEM IS RESET. BOTH OF THESE ISSUES ARE CONSTANTLY PRESENT. THE STEERING ISSUE IS A NUSSINACE BELOW 40MPH AND NEARLY UNCONTROLLABLE AT HIGHWAY SPEEDS. I FEEL COMPLETELY UNSAFE IN THE VEHICLE. THE STEERING WHEEL SITS APPROX 15-20 DEGREES TO THE LEFT TO GO STRAIGHT AND YOU CAN MOVE THE WHEEL THE SAME DISTANCE TO THE RIGHT BEFORE IT REACTS. TO MAINTAIN A STRAIGHT LINE YOU MUST CONSTANTLY OVER CORRECT THE WHEEL.

Mileage: 250

CONSTANT DRIVER'S CORRECTION IN ORDER TO KEEP IT GOING STRAIGHT AT HIGHWAY SPEEDS. STEERING FEELS LOOSE AND HAS ABOUT 1"-2" PLAY ON EITHER DIRECTION.

Mileage: 5,000

BRAND NEW VEHICLE WITH LESS THAN 600 MILES ON IT SUFFERS FROM VERY LOOSE STEERING RESULTING IN WANDERING AND DEAD SPOTS IN STEERING. VERY DANGEROUS AT HIGHWAY SPEED BECAUSE OF CONSTANT CORRECTIONS NEEDED TO KEEP VEHICLE IN TRAFFIC LANE. TSB ISSUED BY MANUFACTURER BUT DEALERS REFUSING TO DO WORK AND NOW MANUFACTURER CANCELLING PARTS ASSOCIATED WITH TSB REPAIR INCLUDING STEERING GEAR AND MOUNTING BOLTS.

Mileage: 41

THE STEERING ALLOWS THE VEHICLE TO WONDER AND REQUIRES CONSTANT CORRECTION. THERE IS FREE PLAY IN THE STEERING THAT REQUIRES CONSTANT CORRECTION TO MAINTAIN MY LANE OF TRAVEL. THE ISSUE IS EXTREME AT HIGHWAY SPEED AND COMPOUNDED ON ROUGH PAVED ROADS. THERE ARE SEVERAL TIMES THAT I COULD NOT CORRECT THE WONDERING OF MY JEEP GLADIATOR QUICK ENOUGH AND HAVE LEFT MY LANE OF TRAVEL DUE TO THE STEERING ISSUE CAUSING TO POTENTIAL HIT OTHER VEHICLES TRAVELING NEXT TO ME ON MULTI LANE ROADS OR DRIVE OFF THE ROAD. THE STEERING IS ON THE GLADIATOR IS S SERIOUS ISSUE AND MAKE THE VEHICLE DIFFICULT TO CONTROL.

Mileage: 6,273

PURCHASED MY JEEP GLADIATOR LESS THEN A MONTH AGO AND NOTICED IT HAD EXTREMELY LOOSE STEERING WHEN ON THE HIGHWAY AND EVEN ON BACK ROADS WHEN GOING OVER 30MPH. IT IS HARD TO STAY WITHIN YOUR LANE. IT LOOKS AS IF A DRUNK DRIVER WAS DRIVING DOWN THE ROAD. IT FEELS SCARY WHEN OTHER VEHICLES ARE NEXT TO ME AS IT FEELS I AM GONNA DRIFT INTO THEIR LANE AND HIT THEM WITHOUT BEING ABLE TO PROPERLY CORRECT THE STEERING.

Mileage: 23,000

THE STEERING ON THIS JEEP GLADIATOR IS EXTREMELY DANGEROUS. THE TRUCK IS ALL OVER THE ROAD AND IF YOU ARE AT HIGHWAY SPEEDS IT'S WHITE KNUCKLE RIDE YOU CAN'T WAIT TO GET OVER WITH. THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD.

Mileage: 5,500

TOOK MY TRUCK IN TO THE DEALER FOR EXTREMELY LOOS FEELING STEERING, IT TAKES NEARLY 2 INCHES OF STEERING INPUT TO EFFECT A CHANGE IN STEERING, AND IT WANDERING IN THE LANE AS I DRIVE IT. THE TRUCK ACTUALLY HAS DONE THIS SINCE I BOUGHT IT IN APRIL 2020. THERE IS A TSB OUT TO REPAIR THIS ISSUE. I TOOK TO THE DEALER AUG 31 2020, AND ALL THEY DID AT THE TIME WAS TO UPDATE THE SOFTWARE ON THE JEEP, AND TOLD ME TO COME BACK IF ISSUE STILL PERSISTS. I TOOK IT BACK IN SEPT FOR THE SAME, AND THEY CLAIMED PARTS WERE ORDERED. WE ARE NOW INTO NOVEMBER WITH NO END IN SIGHT. I TOOK A CAMPING TRIP WITH MY FAMILY TWO WEEKS AGO, I CAME OUT FROM BEHIND GUARD RAILS ON THE INTERSTATE INTO THE WIND, AND WAS BLOWN ALMOST OUT OF MY LANE BEFORE I COULD REGAIN STEERING CONTROL. FCA DOES NOT SEEM TO DEEM THIS AS A SAFETY ISSUE, AND IS LIMITING THE NUMBER OF REPLACEMENT PARTS FOR THE 2020, SO THEY CAN PUSH OUT THEIR 2021 MODEL YEAR VEHICLES. JEEP CUSTOMER SUPPORT SAYS THERE IS NOTHING THAT THEY CAN DO TO GET THE ISSUE TAKEN CARE OF.

Mileage: 6,000

I AM UNABLE TO TO KEEP THE CAR STRAIGHT ONCE IT GETS ABOVE 55. I AM CONSTANTLY HAVING TO ADJUST LEFT AND RIGHT TO TRYING AND KEEP THE JEEP STRAIGHT. I LITERALLY JUST GOT THIS CAR AND ONLY HAVE 700 MILES ON IT.

Mileage: 500

THE STEERING WHEEL NEEDS CONSTANT ADJUSTMENT AND INPUT AS THE WHEELS OF THE CAR DO NOT TRACK STRAIGHT, AND ARE NOT IN SYNC WITH THE STEERING WHEEL. IT'S EVEN MORE STRESSFUL WHEN DRIVING AT HIGHWAY SPEEDS, IT DOESN'T MATTER IF YOU ARE DRIVING STRAIGHT, ON CURVES, THROUGH CONSTRUCTION ZONES, AND ALONGSIDE SEMI-TRUCKS, THE STEERING WHEEL NEEDS CONSTANT ATTENTION, AND THE VEHICLE WANDERS AT ALL TIMES. THE STEERING WHEEL IS LOOSE AND MOVES ABOUT THREE INCHES FROM CENTER IN EITHER DIRECTION WITHOUT THE FRONT WHEELS MOVING. THE DRIVE IS MENTALLY EXHAUSTING. THE STEERING WHEEL IS SO LOOSE, THAT WHEN YOU PLACE YOUR HANDS AT 10 O'CLOCK AND 3 O'CLOCK, THE STEERING WHEEL DOES NOT STAY FIRM, IT MOVES - WE HAVE TO PROP OUR ELBOWS ON THE ARMRESTS TO STABILIZE THE STEERING WHEEL. WE DID TEST DRIVE OTHER GLADIATORS AND THE PROBLEM DID NOT OCCUR IN THOSE VEHICLES. WE LIKE THE JEEP BRAND, HAVE OWNED SEVERAL JEEPS, AND WOULD LIKE TO KEEP THE GLADIATOR, BUT WE ARE AFRAID TO DRIVE THIS VEHICLE, IT'S UNSAFE.

Mileage: 400

THERE IS A STEERING PROBLEM WITH MY GLADIATOR. I HAD THE NEW STEERING BOX CHANGED OUT ALONG WITH THE NEW UPDATE WHICH HELPED SOME BUT YOU HAVE TO CONSTANTLY KEEP CONTROL OR IT WILL WANDER OFF THE ROAD OR INTO OTHER LANE OF TRAFFIC. THIS IS A SAFETY ISSUE. THERE IS TOO MUCH PLAY IN THE STEERING AND IT IS EXHAUSTING WHEN YOU ARE DRIVING. DEALERSHIP STATED THAT "IT IS A JEEP". I HAVE OWNED 5 OTHER JEEPS AND NEVER HAD AN ISSUE AS BAD AS THIS IS. JEEP HAS TO RECOGNIZE THE ISSUE AND ISSUE A SAFETY WARNING BEFORE SOMEONE'S LIFE IS INVOLVED. I HAVE SPENT MONEY ON A FRONT END ALIGNMENT IN HOPES THIS WOULD ELIMINATE THE PROBLEM AND HAD TO ADD AN ALIGNMENT CASTER/ PINION ANGLE BOLT KIT AND STILL WANDERING.

SYMPTOM/CONDITION WHILE DRIVING. ' STEERING WANDER. ' VEHICLE HAS A LEAD/PULL TO THE RIGHT OR LEFT. ' STEERING FEELS LIKE IT HAS EXCESS PLAY. MUST REPLACE THE STEERING GEAR AND UPDATING THE ELECTRIC HYDRAULIC POWER STEERING (EHPS) SOFTWARE.

Mileage: 100

THE STEERING IS VERY LOOSE AND THE VEHICLE PULLS TO THE RIGHT AND FEELS LIKE IT'S BOUNCING ALL OVER THE PLACE. IT FEELS LIKE I AM DRIVING IN A WIND STORM WITH CONSTANT CORRECTIONS AND OVER CORRECTIONS MAKE IT FEEL UNSAFE. REPRODUCE ISSUE: DRIVE AT 50MPH RELEASE STEERING WHEEL, VEHICLE IMMEDIATELY SWAYS TO THE RIGHT. DRIVE AT 60MPH VEHICLE CONSTANTLY NEEDS CORRECTIONS.

Mileage: 256

PULLS/DRIFTS TO THE RIGHT AT HIGH SPEEDS FORCING YOU TO MAKE CONSTANT ADJUSTMENTS. THE LOOSE STEERING AND CENTER 'DEAD SPOT' MAKE IT EASY TO OVER CORRECT AND PUT YOU IN A DANGEROUS SITUATION IN TRAFFIC.

Mileage: 450

STEERING LOOSE AND THE CAR CAN NOT BE STRAIGHT,THE STEERING HAVE TO MUCH PLAY AND THE CAR MOVE FROM SIDE TO SIDE TO TRY TO KEEP IT IN THE LANE,ALSO A BAD VIBRATION AFTER PASS A NO LEVEL SURFACE....VERY DANGEROUS ON THE FREEWAY,ALSO I TURN ON THE CAR AND MOVE THE STEERING WHEEL FROM SIDE TO SIDE WITHOUT DRIVING IT AND THE STEERING BOX MOVE FROM THE CHASSIS AND HAVE A GAP LIKE 1MILLIMETER FROM THE CHASSIS...THIS IS NOT NORMAL

Mileage: 150

THE DEAD ZONE IN THE STEERING WHEEL IS FAR GREATER THAN WHAT JEEP CLAIMS IT IS. THE STEERING WANDERS OR PULLS. THE DEALERSHIPS REFUSE TO DO ANYTHING BECAUSE 'ITS A JEEP THING'. NO ITS NOT. ITS A DEATH WISH THING. THE PROBLEM IS EITHER IN THE STEERING BOX OR THE TRAC BAR. BUT JEEP WONT FIX IT BECAUSE IT WOULD BE TOO EXPENSIVE.

Mileage: 2,000

AT HI-WAY SPEEDS VEHICLE PULLS OR SWAYS. WHEN YOU MOVE THE STEERING WHEEL TO CORRECT. IT'S EASY TO OVER CORRECT AS THE STEERING WHEEL SEEMS TO HAVE A DEAD SPOT.

Mileage: 1,000

VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. HAVE SCHEDULED DIAGNOSIS WITH THE DEALERSHIP.

Mileage: 11,000

ON THE HIGHWAY STEERING IS HORRENDOUS. SO MUCH WANDERING AND PULLING TO THE RIGHT. THE STEERING FEELS LIKE IT HAS EXCESS PLAY IN GENERAL. I FEEL UNSAFE DRIVING IN MY BRAND NEW JEEP GLADIATOR.

Mileage: 100

STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.

Mileage: 150

IT IS VERY HARD TO KEEP THE JEEP GOING STRAIT DOWN THE ROAD AT SPEEDS OVER 30 MPH. VERY UNSAFE. I HAVE EVEN BEEN PULLED OVER BY POLICE.

Mileage: 300

VEHICLE WANDERS DURING NORMAL DRIVING ON HIGHWAYS, REQUIRING FREQUENT CORRECTION TO MAKE IT TRACK STRAIGHT. THERE IS ALSO EXCESSIVE PLAY (DEADSPOT) IN THE STEERING, WHICH REQUIRES APPROXIMATELY AN INCH OF STEERING WHEEL MOVEMENT BEFORE ANY MOVEMENT OR FEEDBACK IN PHYSICAL STEERING IS FELT. VEHICLE ALSO HAS A TENDENCY TO DRIFT/PULL TO THE RIGHT, REQUIRING CONSTANT (BUT SLIGHT) STEER TO THE LEFT. VEHICLE, AT THE TIME OF THIS REPORT, HAS 1456 MILES. IT IS WITH THE DEALER TO DIAGNOSE. I HAVE REFERENCED FCA'S TSB 08-074-20 TO THE SERVICE ADVISOR. VEHICLE HAS FACTORY SUSPENSION, TIRES/WHEELS, AND STEERING COMPONENTS.

Mileage: 1,456

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE WOULD GO SIDE TO SIDE, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO MAINTAIN STRAIGHT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS (FOX CHRYSLER DODGE JEEP RAM LOCATED AT 346 GRANT AVENUE RD, AUBURN, NY 13021 AND THE SECOND DEALER UNKNOWN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 130.

Mileage: 130

VEHICLE WANDERS ON ROAD AT SPEEDS OVER 30 MPH. SLACK IN STEERING WHEEL. USUALLY VEERS TO RIGHT. CONSTANT STEERING ADJUSTMENT WHILE DRIVING IS MANDATORY. ONCE IT STARTS IT'S A BACK AND FORTH CORRECTION IN BETWEEN LANE MARKERS. SOMETIMES LEAVING LANE INTO ON COMING TRAFFIC OR SOFT SHOULDER. AT HIGHWAY SPEEDS AND WHILE IN CITY.

Mileage: 100

PURCHASED A 2020 JEEP GLADIATOR RUBICON. I NOTICED THE STEERING IS VERY DIFFICULT TO KEEP THE VEHICLE WITHIN THE LANE. THE RESPONSE IS UNPREDICTABLE, AS I ASSUMED I WOULD GET USED TO THE STEERING OVER SEVERAL WEEKS OF DRIVING. NOW WITH SEVERAL MONTHS OF DRIVING, I STILL HAVE DIFFICULTY DRIVING WITHIN THE LANE. PROBLEM IS WORSENED AT HIGHWAY SPEEDS. REVERSE STEERING IS REQUIRED WHEN EXITING A TURN ON THE FREEWAY. WHILE DRIVING STRAIGHT, THE VEHICLE WILL DRIFT OUT OF THE LANE REGULARLY. TAKEN TO THE DEALERSHIP WITH NO EFFECTIVE SOLUTIONS YET. STEERING DAMPER HAS BEEN REPLACED, BUT DID NOTHING TO IMPROVE THE SITUATION.

Mileage: 5,000

AS I WAS DRIVING MY 2020 JEEP GLADIATOR WITH ONLY 460 MILES DOWN I-95 BETWEEN NEW SMYRNA BEACH AND TITUSVILLE. THE TRUCK KEPT WANDERING INTO PASSING LANE AS I WAS ON CRUISE CONTROL AND HAD TO KEEP CORRECTING TO KEEP FROM INTRUDING INTO OTHER LANE. I HAVE DRIVEN MANY JEEPS BEFORE AND EVEN OLDER WRANGLERS NEVER FELT SO LOOSE. THIS IS DANGEROUS !

Mileage: 460

MY JEEP GLADIATOR OVERLAND MODEL HAS ALWAYS HAD AN ISSUE WANDERING ON THE ROAD AND PULLING TO THE RIGHT, EVEN AFTER AN ALIGNMENT. JEEP HAS ISSUED A TSB 08-074-20 AND I HAVE CALLED ROCKIE WILLIAMS JEEP IN MT JULIET, TN. THEY HAVE SAID THIS DOESN'T APPLY TO MY JEEP EVEN THOUGH I DEFINITELY HAVE THE STEERING BOX PART #68418449AE THAT SHOULD BE REPLACED WITH PART #68507576AA PER THE TSB.

Mileage: 1

2020 JEEP GLADIATOR - RUBICON HAS SIGNIFICANT 'WANDERING' ISSUES. I'VE DRIVEN WRANGLERS FOR YEAR AND HAVE NEVER HAD STEERING ISSUES THIS APPARENT. THIS HAPPENS WHILE ABOVE 25 MPH AND CONTINUES THROUGH 60+MPH. SIGNIFICANTLY HAVING TO ADJUST STEERING THAT THROWS YOU ALL OVER THE ROAD. I CANNOT TAKE MY HANDS OFF THE WHEEL WITHOUT FEELING LIKE I AM GOING TO CRASH THE VEHICLE. I NOTED THE ISSUES THE DAY AFTER PURCHASE, SENT AN EMAIL TO THE DEALERSHIP SAYING I DIDN'T FEEL SAFE DRIVING WITH MY 6 MONTH OLD IN THE VEHICLE. MY WIFE ALSO COMMENTED AFTER HER FIRST DAY DRIVING IT AND ASKED ME 'WHAT IS WRONG WITH THE STEERING'. SHE ALSO FELT EXTREMELY UNSAFE DRIVING IT. JEEPS REPLY WAS ' WE ARE SORRY YOU REGRET YOUR PURCHASE, BUT THAT'S HOW JEEPS DRIVE'... AND DID NOT OFFER ME A SOLUTION. I ASKED TO BUY MY TRUCK BACK THAT I TRADED AND THEY SAID NO. VEHICLE IS ALL OVER THE ROAD, CONSISTENTLY HAVING TO OVERCORRECT STEERING. WENT TO JEEP FORUMS TO SEE IF OTHERS WERE HAVING THE SAME ISSUE AND APPARENTLY THIS IS A VERY APPARENT PROBLEM AND JEEP DOES NOT OFFER A FIX, TELLING PEOPLE TO REPLACE STOCK PARTS WITH STEERING STABILIZERS AND BRACKETS TO HELP STABILIZE THE RIDE. I AM NOT SPENDING $1000 ON AFTER MARKET PARTS AFTER SPENDING $60,000 ON A VEHICLE. JEEP REFUSED THERE IS AN ISSUE WITH THE VEHICLE, WHICH ARE COMPLAINTS THAT OTHERS HAVE HAD AS WELL. I CURRENTLY HAVE A CASE OPEN WITH FCA AND HOPEFULLY WILL HAVE A REMEDIATION SOON...

Mileage: 1

BOUGHT A BEAUTIFUL HYDRO BLUE GLADIATOR ON 7/31/20, TOOK IT ON A SHORT TEST DRIVE AT LOWER SPEEDS AND FELT NORMAL TO DRIVE. 8/1/20 I NOTICED AT FREEWAY SPEEDS THAT STEERING REQUIRED CONSTANT CORRECTION AND LITERALLY LOOKED LIKE I WAS DRIVING DRUNK. THIS IS NOT ACCEPTABLE BEHAVIOR FOR ANY VEHICLE AND IT SEEMS AS MANY OTHER PEOPLE HAVE THIS SAME ISSUE. I'M WRITING THIS FOR DOCUMENTATION PURPOSES. VEHICLE CURRENTLY HAS 180 MILES.

Mileage: 180

STEERING LOOSE. SEVERAL DEGREES OF 'PLAY' IN STEERING WHEEL. VEHICLE WANDERS ON THE ROADWAY. CONDITION INCREASES AT HIGHWAY SPEED. VEHICLE WAS TAKEN TO DEALERSHIP, WAS CONFIRMED EVERYTHING WAS WITHIN SPEC, AND CONDITION STILL PERSISTS.

Mileage: 300

LEASED BRAND NEW GLADIATOR. NOTICED AT SPEEDS ABOVE ~40MPH, VEHICLE WANDERS. THE STEERING FEELS VERY LOOSE, RESULTING IN NEEDING TO ACTIVELY STEER THE VEHICLE JUST TO KEEP IT GOING STRAIGHT (NOT AN ISSUE WITH ALIGNMENT). WHEN ANOTHER VEHICLES PASSES ME, IT PULLS ME TOWARDS THEIR LANE (LIKE WHEN A SEMI PASSES). TOOK IT IN TO DEALER 3 TIMES WITHIN A MONTH OF OWNING IT, WHO SAID IT'S SUPPOSED TO BE LIKE THIS DUE TO THE NEW ELECTRICAL STEERING. THIS PROBLEM IS ALL OVER THE INTERNET AND NEEDS TO BE FIXED. IT IS NOT SAFE.

Mileage: 19

PICKED UP A NEW SPORT S GLADIATOR JUST BEFORE XMAS 2019. DURING INITIAL TEST DRIVES, I WAS EXPECTING SOME DEGREE OF SLOP IN THE STEERING, BUT DURING SUCH A LIMITED TIME, IT WAS NOT EVIDENT EXACTLY HOW BAD IT IS. BETWEEN 35-55 MPH, THIS VEHICLE IS ALMOST UNDRIVEABLE. THE SWAY FROM SIDE TO SIDE (NEEDING CONSTANT CORRECTION) IS BEYOND BELIEF. AT HIGHER SPEEDS, IT GETS LESS UNCONTROLLABLE, BUT I USUALLY DRIVE IT LOCALLY, AND IT'S TRULY TERRIFYING. ON FURTHER INVESTIGATION, IT APPEARS THIS IS A COMMON FEATURE ON ALMOST EVERY GLADIATOR, TO THE POINT THAT A COMPANY HAS DEVELOPED AND SELLS A $250 PART TO REDUCE THIS DEATH-SWAY. THE ISSUE IS THE STEERING BOX BEING BOLTED TO THE FRAME (WHICH FLEXES UNDER NORMAL USE) ALONG WITH A SUB-PAR ANTI-SWAY DAMPENER AND FACTORY-CALLIBRATED STEERING BOX, WHICH HS WAY TO MUCH PLAY (BUT CAN BE ADJUSTED). IN MY OPINION, THIS ISSUE IS GROUNDS FOR A RECALL IMMEDIATELY BEFORE PEOPLE GET KILLED. IT'S THAT DANGEROUS THAT I REFUSE TO DRIVE THE VEHICLE OVER ANY DISTANCES OTHER THAN TO MY LOCAL STORE. IT IS NOW BACK AT THE DEALERSHIP, AND THEY HAVE STATED THEY CANNOT MAKE ANY ADJUSTMENTS TO REMEDY THE SITUATION OR ADD THE SYNERGY ADAPTER WHICH RESOLVES THE ISSUE BECAUSE FIAT-CHRYSLER HAVE NOT ADMITTED THERE IS A PROBLEM AND THE NHTSA HASN'T FORCED THEM TO RESOLVE THIS. MY HOPE IS THAT SOMEONE DOESNT GET KILLED BEFORE THIS GETS RESOLVED - BUT WE ALL KNOW HOW THAT'S GOING TO GO....

Mileage: 3,000

JEEP WANDERS ALL OVER THE ROAD WITH VERY LITTLE STEERING PLAY IN THE WHEEL. IT DOES NOT MATTER IF YOU ARE GOING 40 OR 80MPH, IT WANDERS. MY WIFE DROVE IT THE OTHER DAY AND SAID SHE FELT LIKE EVERYONE WOULD THINK SHE WAS DRUNK. I TOOK THIS INTO THE DEALER TO HAVE IT CHECKED AND THEY SAID IT WAS WITHING MANUFACTURERS SPEC. ALL STEERING AND SUSPENSION COMPONENTS WERE TIGHT ACCORDING TO THEIR DIAGNOSIS. THEY DID NOT SEE AN ISSUE AND THIS WANDERING WAS NORMAL. IT IS ALMOST IMPOSSIBLE TO KEEP IT ON THE ROAD WITH GUSTY WINDS AT 60MPH. WE ALSO HAVE EXPERIENCED AN AC RELATED ISSUE WHERE THE AC WILL BE BLOWING COLD, THEN START TO SMELL A WARM MUSTY SMELL AND HEAT WILL BILLOW OUT FROM UNDER THE DASH ON BOTH DRIVERS AND PASSENGER FEET. OPENING UP THE GLOVEBOX SEEMS TO ALLOW THE HEAT TO POUR OUT AND THEN THE JEEP WILL RETURN TO NORMAL COMFORT COOLING. DOES NOT MATTER IF THE VEHICLE IS ON AC, AUTO AC OR RECICULATION. VERY NOTICEABLE WHEN DRIVING LONG TRIPS FOR SEVERAL HOURS. SPEED DOES NOT MATTER, BUT APPEARS TO HAPPEN MORE WHEN DRIVEN FOR SEVERAL HOURS.

Mileage: 380

I HAVE HAD JEEPS SINCE 1974 AND I AM A CHRYSLER RETIREE AND THIS NEW GLADIATOR IS NEARLY IMPOSSIBLE TO HOLD STRAIGHT ON THE ROAD..THE STEERING IS SO LOOSE IT WANDER SIDE TO SIDE..ON A NARROW 4 LANE IT IS WHITE KNUCKLE DRIVING..IT SCARES ME TO GO FAR IN IT..

Mileage: 25

VEHICLE WANDERS IN LANE FROM RIGHT TO LEFT. HARD TO MAINTAIN A STRAIGHT LINE. IF THE WIND IS BLOWING OR GUSTY, THE VEHICLE WILL DART FROM ONE SIDE OF LANE TO THE OTHER. DANGEROUS TO DRIVE. I THINK THERE IS SOMETHING WRONG WITH THE STEERING BOX. YOU CAN MOVE THE STEERING WHEEL FROM ABOUT 10:00 TO 1:00 AND THE STEERING TIRES WILL NOT MOVE.

Mileage: 50

TRUCK WANDERS ON HIGHWAY. STEERING HAS PLAY IN IT THAT IS BASICALLY A DEAD SPOT ROUGHLY 2 INCHES EACH WAY FROM CENTER. RETURNED TO DEALER WHO STATED IT WAS OUT OF ALIGNMENT. ISSUE PERSISTED AND RETURNED AGAIN THE FOLLOWING WEEK. THIS TIME IT WAS REPORTED THAT TIE ROD ENDS WERE BAD AND TECH SAID IT WAS NOT RECOMMENDED TO BE DRIVEN. AFTER TIE ROD REPLACEMENT IT WAS DRIVEN WITH SERVICE MANAGER AND ISSUE PERSISTS. SERVICE MANAGER UNSURE WHAT THE ISSUE IS BUT ADMITTED TO ME THAT THERE IS PLAY IN THE STEERING. WE DROVE A COMPARATIVE NEW FROM THE LOT AND THE ISSUE WAS SLIGHTLY WORSE ON IT. STILL WAITING, NOW SIX CALENDAR DAYS, FOR RESPONSE FROM SERVICE MANAGER ABOUT NEXT STEPS. THE VEHICLE IS NOT ABLE TO BE SAFELY DRIVEN ABOVE 45-50MPH. TRUCK WAS PURCHASED WITH ROUGHLY 400 MILES ON IT. NOW HAS 1400, 400 OF WHICH HAVE BEEN ACCUMULATED FROM THE 100 MILE ROUND TRIPS TO THE DEALERSHIP.

Mileage: 400

I PURCHASED A NEW JEEP GLADIATOR RUBICON AND TOOK IT FOR A HUNDRED MILE TRIP ON THE HIGHWAY TO VISIT A RELATIVE. AT HIGHWAY SPEEDS AROUND 70 MILES PER HOUR, THE TRUCK NEEDS CONSTANT ATTENTION AND ADJUSTMENT TO STAY IN THE LANE. WHEN YOU CORRECT TO THE CENTER OF THE LANE, IT WANDERS TO THE SIDE, THEN YOU CORRECT AGAIN, AND IT WANDERS TO THE OTHER SIDE. THE NEXT DAY I DROVE THE A HUNDRED MILES ON THE HIGHWAY BACK HOME AND IT REPEATED. I COULD NOT DRIVE THE TRUCK ONE HANDED AS IT CONSTANTLY NEEDED CORRECTION. I'VE HAD PREVIOUS JEEPS, BRONCOS, LAND CRUISERS, AND 4 WHEEL DRIVE VEHICLES. THIS IS NOT NORMAL AND IS A SAFETY PROBLEM. IT IS SCARY TO DRIVE WHEN A SEMI TRUCK IS NEXT TO YOU AS THE JEEP IS DIFFICULT TO KEEP IN A STRAIGHT LINE. DRIVING THE VEHICLE WEARS YOU OUT, FROM CONSTANTLY STEERING BACK AND FORTH TO CORRECT. I'VE RESEARCHED THE ISSUE ON-LINE AND THIS ISSUE IS WELL KNOWN IN THE JEEP COMMUNITY. THERE IS A JEEP GLADIATOR FORUM WHERE THERE ARE NUMEROUS COMPLAINTS. AT LEAST THREE AFTERMARKET COMPANIES ARE MAKING PRODUCTS TO CORRECT THE PROBLEM. IT APPEARS THAT THE STEERING BOX FLEXES WHERE IT CONNECTS TO THE FRAME. THERE ARE MULTIPLE VIDEOS ON LINE SHOWING THE STEERING BOX FLEX WHEN THE STEERING WHEEL IS TURNED. WHEN YOU TURN THE STEERING WHEEL WITH THE TIRE ON THE GROUND, THE STEERING BOX TWISTS A LITTLE CAUSING THE WANDERING VEHICLE AT SPEED. PEOPLE THAT PURCHASE THE AFTERMARKET BRACKET/BRACE FOR THE STEERING BOX SAY IT CORRECTS THE PROBLEM. MY TRUCK IS CURRENTLY AT THE DEALER WITH 300 MILES ON IT, AND THEY SAY THEY CAN NOT SEE A PROBLEM WITH THE VEHICLE. SINCE THIS IS A NEW MODEL, I SUSPECT THAT THE MANUFACTURER WILL NOT CORRECT THE PROBLEM UNTIL THERE ARE WRECKS OR RECALLS DUE TO THE STEERING. PLEASE ASK THE MANUFACTURER TO CORRECT THIS DANGEROUS PROBLEM. *TR

Mileage: 60

WANDERING STEERING AT HIGHWAY & FREEWAY SPEEDS IS UNSETTLING AND UNSAFE. I DROVE HOME FROM THE DEALERSHIP 40 MILES AND THOUGHT THE WIND MUST BE CAUSING THE TRUCK TO DART ALL OVER THE FREEWAY. I DROVE ON THE STREET THE NEXT WEEK, NOT NEARLY AS NOTICEABLE AND WITH THE CROWN ON THE SURFACE STREETS IT'S HARDER TO FEEL. THE NEXT WEEK, A 70 MILE TRIP SOUTH WAS EXHAUSTING. I THOUGHT SOMETHING MIGHT BE BROKEN. BUMPING THE RUMBLE STRIP ON THE FOG LINE AND THE BOTTS DOTS IN THE LANE LINE WAS THE NORM THE WHOLE TRIP ON THE FREEWAY. THE AMOUNT OF TAKE-UP IN THE STEERING IS AN ARC OF 10 DEGREES OR MORE WHEN PARKED AND ENGINE OFF - THAT'S STEERING BOX SLOP. AN URGENT TURN ISN'T POSSIBLE, AND TURNING WHILE BRAKING IS SKETCHY AT BEST. THE DEALERSHIP I BOUGHT MY TRUCK FROM FORGOT MY NAME AS SOON AS WE DROVE OFF THE LOT - FINE, I GET IT. DON'T LIE TO ME AND TELL ME THAT SCARY STEERING IS NORMAL, DRIVE A RAM 1500 AND YOU WON'T SEE ANYTHING LIKE THIS. GETTING PUSHED OFF BY THE SERVICE MANAGER ON A SAFETY ISSUE IS WRONG. I TOOK OUR TRUCK TO AN INDEPENDENT SUSPENSION SPECIALTY SHOP AND THEY SAID THERE IS NOT ENOUGH CASTER IN THE FACTORY GEOMETRY, WHICH THE FACTORY TRIES TO MASK WITH TOO MUCH TOE IN. THEY MEASURED EVERYTHING, SAID IT WAS IN FACTORY SPEC. THE DEAD SPOT IN THE STEERING BOX IS EXACERBATING THE POORLY ENGINEERED FRONT AXLE PROBLEM (LACK OF CASTER). I HAVE A 93 WRANGLER THAT HAS MORE PURPOSEFUL STEERING, THAT'S JUST NOT RIGHT. WHEN STEERING ENGINEERING FIXES ARE ALREADY AVAILABLE IN THE AFTER MARKET, AND FCA HAS ALREADY IMPROVED THE 2020 JL WRANGLER STEERING FROM THE FACTORY (SEE MEDIA/PRESS ARTICLES), THEY KNOW THEY HAVE A PROBLEM. PLEASE MAKE FCA FIX THIS SAFETY ISSUE.

Mileage: 16

THE STEERING ON MY JEEP JTR (GLADIATOR RUBICON) IS SLOPPY. WHEN DRIVING AT HIGHWAY SPEEDS THE TRUCK WANTS TO WANDER AND REQUIRES LOTS OF CORRECTION TO MAINTAIN A GIVEN PATH. ON WINDY DAYS OR WHEN SEMI TUCKS PASS BOTH HANDS ARE REQUIRED AT ALL TIMES JUST TO MAINTAIN A GIVEN PATH. RESEARCHING ONLINE REVELS LOTS OF COMPLAINTS EXIST WITH THIS ISSUE. THERE ARE VIDEOS (AND I HAVE INCLUDED PICTURES OF MY JTR) SHOWING THE STEERING BOX MOVING OFF THE FRAME WHEN THE STEERING IS ACTUATED. SYNGERY MANUFACTURING HAS DEVELOPED A BRACE FOR THE TRACK BAR AND THE SECTOR SHAFT THAT ELIMINATES THIS PLAY AND ALMOST ALL PEOPLE WHO HAVE PAID TO INSTALL THIS AFTERMARKET BRACE REPORT MUCH IMPROVED STEERING. THE COMBINATION OF COMPLAINTS, VIDEOS, PICTURES AND AN ALREADY DEVELOPED "FIX" - NOT TO MENTION PERSONAL EXPERIENCE DRIVING MY VEHICLE - ALL POINTS TO A PROBLEM WITH THE DESIGN OF THIS STEERING SETUP. JEEP NEEDS TO RECTIFY THIS IMMEDIATELY. *TR

Mileage: 3,600

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING WAS LOOSE WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT REDUCED THE VEHICLE SPEED TO 50 MPH, AND THE STEERING OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO BILL LUKE CHRYSLER JEEP DODGE RAM LOCATED AT 2425 W. CAMELBACK RD, PHOENIX, AZ 85015, AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

Mileage: 10

THE STEERING ON MY GLADIATOR RUBICON HAS TOO MUCH DRIFT AND PLAY, I'M CONSTANTLY CORRECTING FROM DRIFTING SIDE TO SIDE AND THE FASTER SPEED THE MORE CORRECTION. MY WIFE REFUSES TO DRIVE IT. I'M 61 YRS OLD AND HAVE ALWAYS OWNED OFFROAD VEHICLES INCLUDING 5 JEEP'S. THIS IS A REAL PROBLEM JEEP, THIS IS DANGEROUS FOR OTHER DRIVERS AS WELL. *TR

Mileage: 3,574

MY STEERING IS INCREDIBLE DANGEROUS,MY WIFE AND CHILD ARE NOT SAFE DRIVING THIS TRUCK AND I CANT BELIEVE I'M THE ONLY ONE...I'LL BE SCREENSHOTTING THIS PROCESS TO SEE IF ANY RESULTS CONE FROM THIS....FIAT/JEEP SHOULD NEVER PUT OUT A PRODUCT THAT STEERS AND PULLS YOU OFF THE ROAD AS THIS TRUCK WILL MOST DEFINITELY DO!!!!!! *TR

THIS IS THE SECOND TIME MY GLADIATOR HAS BEEN BACK FOR STEERING RELATED ISSUES. THE FIRST WAS DRIFTING TO THE RIGHT WHICH WAS CORRECTED BY ADJUSTING THE TOE (AT 412 MILES). TODAY I BROUGHT IT IN AGAIN BECAUSE AT HIGHWAY SPEED THE STEERING NEEDS CONSTANT CORRECTION TO STAY IN THE LANE. THE DEALER INDICATED THAT THE FRONT END ALIGNMENT WAS IN FACTORY SPECS BUT THE TIRES WERE A FEW POUNDS OVER SO PERHAPS THAT WAS THE PROBLEM. I ONLY GOT TO DRIVE ABOUT 55 MPH ON THE WAY HOME BUT THE PROBLEM STILL EXISTS. MY OLD 2009 WRANGLER UNLIMITED HAS NEVER HAD ANY SUCH STEERING ISSUES AND STILL TRACKS STRAIGHT AT 110K. THERE IS OBVIOUSLY A PROBLEM THAT MAYBE JEEP (FCA) HAS YET TO ACKNOWLEDGE BECAUSE THERE ARE NUMEROUS VIDEOS/BLOGS LISTING COMPLAINTS VERY SIMILAR TO MINE AND ALSO NUMEROUS COMPLAINTS FILED WITH THE NHTSA. A COMPANY, SYNERGY MFG, HAS COME UP WITH A NOVEL SOLUTION DUE TO DEMAND FOR A FIX SO APPARENTLY THERE IS A PROBLEM. *TR

Mileage: 960

I'VE HAD THE VEHICLE 3 DAYS. AT 40+ MPH, THE VEHICLE DRIFTS IN THE LANE. THERE SEEM TO BE A DEAD SPOT IN THE STEERING. DIDN'T NOTICE IT DURING THE TEST DRIVE, AS WE DIDN'T GO ON THE HIGHWAY AND GET OVERC40 FOR ANY LENGTH OF TIME. I DRIVE 25 MILES ONE WAY TO WORK, SO I NOTICED IT A LOT TODAY. THIS IS A $44,000 VEHICLE, IT SHOULD NOT DO THIS. I HAVE AN APPOINTMENT MONDAY AT 8 AM FOR THE RUNNING BOARDS, I WILL DEFINITELY BRING THIS UP.

Mileage: 180

WANDERING STEERING HAS BECOME DANGEROUS. STEERING IS EXTREMELY UNSTABLE AND CAR WANDERS. STEERING IS EXTREMELY DIFFICULT TO MAINTAIN STRAIGHT LINE. CAREFUL ATTENTION IS REQUIRED AS STEERING IS DIFFICULT TO MAINTAIN.

Mileage: 10,700

UNSURE OF WHAT THE ISSUE IS BUT HAVE OCCASIONAL ISSUES WITH CLUTCH AND STEERING IS VERY LOOSE.

Mileage: 5,500

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS(50MPH+) THE STEERING WANDERS LEFT AND RIGHT. I'VE TAKEN IT TO MY LOCAL DEALERSHIP AND THEY CONFIRMED THAT THE VEHICLE DOES INDEED WANDER BUT STATED THAT SINCE ANOTHER VEHICLE ON THEIR LOT OF THE SAME MAKE AND MODEL HAS THE SAME ISSUE IT CAN'T BE FIXED AND SHOULD BE CONSIDERED "NORMAL".

Mileage: 500

TRUCK WONDERS WHEN WHEEL IS STRAIGHT . BEEN TO THE DEALER TWICE TO HAVE IT FIXED ,. THEY DID NOTHING

Mileage: 300

TRUCK FEELS LOOSE WHEN DRIVING DOWN THE HWY ,LIKE THERE IS PLAY IN THE STEERING BOX. HAVE HAD IT BACK TO THE DEALER OVER 3 TIMES AND IT STILL DOES THE SAME THING. IT FEELS UNSAFE TRYING TO DRIVE DOWN THE ROAD, MY WIFE AND DAUGHTER WILL NOT DRIVE IT. THEY SAY IT'S TO HARD TO STAY IN THERE LANE. THE TRUCK HAS DONE THIS SENSE I BOUGHT IT.

Mileage: 200

THE STEERING IS LOOSE, REQUIRES CONSTANT DRIVE ADJUSTMENTS TO STAY IN LANE.

Mileage: 100

STEERING ISSUES - LARGE DEAD SPOT IN STEERING THAT MAKES IT EXTREMELY DANGEROUS TO DRIVE. MY WIFE WON'T EVEN DRIVE THE VEHICLE AS IT SCARES HERE AT HIGHWAY SPEEDS. AROUND TOWN THE DEAD SPOT IS SMALLER - STILL A WORK OUT TO KEEP STRAIGHT, BUT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TRUCK WANDERS ALL OVER AND YOU HAVE TO CONSTANTLY CORRECT. CROSS WINDS ARE EVEN WORSE AS YOU HAVE TO CROSS THE GAP OF THE DEAD ZONE WHEN THE GUST STOPS BEFORE CONTROLLING THE STEERING. TOOK IN TO THE DEALER LAST WEEK - THEY CHECKED IT ALL OVER, FOUND NOTHING WRONG UNDERNEATH - TOLD ME THAT +/- HALF AN INCH DEAD SPOT IS IN SPEC. PROBLEM IS THAT ON A RACK IN THE SHOP, THE DEAD SPOT IS SMALLER (WHILE A WHOLE INCH IN PLAY IS STILL A LOT AND SHOULD BE UNACCEPTABLE FOR ANY CAR MADE IN THE LAST COUPLE DECADES). ON REAL WORLD DRIVING CONDITIONS, THERE IS RESISTANCE FROM THE ROAD, SO THE DEAD SPOT IS A LITTLE LARGER. GO FASTER, LIKE THE 75 AND 80MPH ROADS IN TEXAS, THE DEAD SPOT IS HUGE. AT HIGHWAY SPEEDS IT LOOKS SIMILAR OR WORSE THAN THIS VIDEO - HTTPS://WWW.YOUTUBE.COM/WATCH?TIME_CONTINUE=6&V=Q8TFEHCOTJQ&FEATURE=EMB_LOGO WILL BE TAKING IT TO ANOTHER DEALER AND ANOTHER UNTIL RESOLVED - NOT SAFE TO DRIVE ON HIGHWAY - AND COMPARED TO OUR OTHER JEEP - THE STEERING IN THAT IS TIGHT AND RESPONSIVE - SO THIS IS AN ISSUE THAT CAN BE RESOLVED IF JEEP WANTS TO RESOLVE. MANY OTHER VIDEOS WERE POSTED, LOOKS LIKE MANY TAKEN DOWN NOW. SOMETHING ISN'T RIGHT IN THE STEERING BOX - TOO MUCH SLOP - NEED ENGINEERING TO PUT OUT A FIX AS SERVICE SHOPS AT DEALERS HAVE NO GUIDANCE TO FIX, AND WILL JUST KEEP SAYING IT'S A JEEP THING (BUT NOT ALL JEEPS HAVE THIS ISSUE AND NOT ALL GLADIATORS HAVE THIS ISSUE, WHICH MEANS IT CAN BE FIXED).

Mileage: 50

THERE IS A 2" PLUS DEAD ZONE IN THE STEERING WHERE DRIVER INPUT TURNS THE WHEEL NEITHER LEFT NOR RIGHT. THIS IS MARGINALLY ACCEPTABLE IN MOST SITUATIONS BUT IN WINDS AND OR TOWING IT BECOMES VERY DANGEROUS. LIKE DRIVING A BOAT WITH A LOOSE RUDDER.

Mileage: 3,000

DEATH WOBBLE. WHEN DRIVING AT SPEEDS OF 65+ MPH WHEN THE WEATHER IS BELOW 38F, IF MY JEEP HITS A SIGNIFICANT BUMP IN THE ROAD THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE AS DOES THE REST OF THE VEHICLE. IT STOPS AFTER I REDUCE MY SPEED TO BELOW 55MPH.

Mileage: 13,000

THE STEERING ON MY VEHICLE DRIFTS WITHIN THE LANE AND IS VERY DIFFICULT TO OPERATE. THE DEALER SAID IT IS A COMBINATION OF ELECTRIC AND MECHANICAL STEERING WHICH IS SENSITIVE. DEALER SAID REPAIR FOR THIS ISSUE AT THIS TIME. WAITING FOR A SOFTWARE UPDATE.

Mileage: 30

AT SPEEDS OF 65+ MPH. IRREGULARITIES IN THE ROAD SURFACE CAUSE THE VEHICLE TO SWERVE RANDOMLY TOWARD THE DITCH OR THE OTHER LANE. HOLDING A SINGLE LANE IS NEAR IMPOSSIBLE.

Mileage: 2,000

THE STEERING ON THIS JEEP HAS A 1-1.5" PLAY ON EITHER SIDE OF DRIVING STRAIGHT AND WANDERS ALL OVER THE ROAD.. IT TAKES SOME SERIOUS EFFORT TO KEEP IT DRIVING STRAIGHT.

Mileage: 15

WENT ON A 100 MILE TRIP AND WAS EXHAUSTED WHEN I RETURNED HOME FROM TRYING TO KEEP IT BETWEEN THE LINES. IT WANDERED ALL THE TIME.

Mileage: 500

EXCESSIVE PLAY IN THE STEERING WHEEL. VEHICLE REQUIRES APPROXIMATELY 2 TO 3 INCHES OF MOVEMENT BEFORE THE FRONT TIRES REACT. THIS CREATES AN UNSAFE DRIVING CHARACTERISTIC WITH UNEXPECTED MOVEMENT WHILE DRIVING AND DIFFICULTY TO MAINTAIN LANE.

Mileage: 100

THE SO CALLED DEATH WOBBLE WHILE DRIVING UNDER NORMAL CONDITIONS....DRY PAVEMENT AT SPEEDS BETWEEN 60/65 MPH ON BOTH CITY STREETS AND HIGHWAYS ....IT HAPPENS QUITE OFTEN...THIS VEHICLE HAS ONLY 4000 MILES

Mileage: 4,000

WHILE IN MOTION AND INCREASINGLY NOTICEABLE AS SPEED INCREASES THERE IS A DEAD SPOT IN THE STEERING. THE INPUT OF THE STEERING WHEEL DOES NOT CORRESPOND TO THE MOVEMENT IN THE TIRES AS OBSERVED FROM TESTING STEERING WHEEL MOVEMENT AND MONITORING THE TIRE MOVEMENT. THE VEHICLE HAS BEEN CHECKED TWICE BY THE DEALERSHIP. THE FIRST TIME THE DRAG LINK WAS REPLACED WITH NO NOTICEABLE IMPROVEMENT. THE SECOND TIME THE VEHICLE WAS DEEMED TO BE OPERATING AS EXPECTED. AFTER REPLACING THE DRAG LINK THE DEAD SPOT MOVED ENTIRELY TO THE RIGHT SIDE. WHEN THE STEERING WHEEL IS STRAIGHT, MOVEMENT TO THE LEFT IS IMMEDIATELY RESPONSIVE. MOVEMENT TO THE RIGHT HAS ABOUT A 2 INCH DEAD ZONE. THE SYMPTOM CAN BE OBSERVED IN THIS VIDEO: HTTPS://YOUTU.BE/-PJQTFGV4UC THE PROBLEM IS MOST LIKELY IN THE STEERING BOX AS THE INPUT TO THE STEERING BOX IS NOT MATCHING THE OUTPUT INTO THE STEERING COMPONENTS. HAVING DRIVEN OTHER GLADIATORS WITHOUT THIS ISSUE AND HEARD FROM NUMEROUS OTHER OWNERS ABOUT HAVING RESPONSIVE STEERING, THIS ISSUE SHOULD NOT BE DESCRIBED AS NORMAL OPERATION.

Mileage: 4,000

THE VEHICLE HAS A STEERING ISSUE WHEN DRIVING AT HIGHWAY SPEEDS. IT HAS TO BE CONSTANTLY TURNED TO KEEP IN A STRAIGHT PATH. IT WONDERS UNCONTROLLABLY WITHOUT CONSTANT ADJUSTMENTS FROM THE DRIVER. THIS IS A SAFETY ISSUE TO ME BECAUSE IT'S EASY TO GET OUT OF YOUR LANE IF YOUR NOT CONSTANTLY FOCUSED ON THE ROAD. YOU CAN'T TAKE YOUR EYES OFF THE ROAD FOR EVEN A SPLIT SECOND.

Mileage: 1,000

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE VEHICLE WOULD DRIFT OUT OF THE LANE AND THE STEERING WOULD NOT IMMEDIATELY RESPOND WHEN TURNING THE STEERING WHEEL MAKING THE STEERING VERY UNSTABLE. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER LITHEA DODGE (2121 MLK JR. BLVD EUGENE OR) WHO WAS UNABLE TO IDENTIFY THE FAILURE AND INDICATED THAT THE VEHICLE HAD OPERATED AS NORMAL. THE MANUFACTURER) WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8.

Mileage: 8

TODAY IS THE FIRST TIME I'VE TAKEN MY NEW JEEP GLADIATOR ON THE FREEWAY. IT HAS ONLY 259 MILES. I NEVER NOTICED ANY STEERING PROBLEM WHILE DRIVING IN TOWN, BUT AT HIGHER SPEEDS ON THE FREEWAY I WAS CONSTANTLY CORRECTING TO STAY IN THE CENTER OF MY LANE. I AGREE WITH THE MANY OTHER STEERING COMPLAINTS THAT THERE HAS TO BE A FIX. I FELT VERY UNCOMFORTABLE DRIVING LIKE THIS.

Mileage: 259

MY GLADIATOR STEERING IS NOT ABLE TO TRACK STRAIGHT. AND THERE IS CONSTANT PLAY AT ALL SPEEDS. IT HAS BEEN TO THE DEALER 3 TIMES FOR REPAIR AND DEALER HAS BEEN UNSUCCESSFUL AT FIXING STEERING PLAY. MY TRUCK WAS OUT OF ALIGNMENT FROM THE DAY I PURCHASED IT, CHRYSLER ESCALATED MY CASE AND THEN A NOTICE SAYING MY CASE HAS BEEN CLOSED. AND THERE IS NO RESOLVE FOR MY STEERING ISSUE.MY NEXT STEP IS TO DISCUSS WITH LEMON LAW ATTORNEY.

MY JEEP GLADIATOR REQUIRES CONSTANT CORRECTION WHILE DRIVING AND SEEMS TO HAVE A ~1 INCH DEAD SPOT FROM CENTER BEFORE THE WHEELS REACT WHICH SEEMS TO ALLOW IT TO ALSO WANDER FROM LEFT TO RIGHT SLIGHTLY AND DOES NOT WANT TO COME BACK TO CENTER. IT IS MORE APPARENT AT HIGHER SPEEDS AND REQUIRES YOU TO CONSTANTLY OVER-CORRECT TO KEEP IT CENTER ON A STRAIGHT ROAD. I SCHEDULED A SERVICE AND THEY COULD NOT FIND ANYTHING WRONG BUT AFTER I RETURNED TO PICK UP MY JEEP A ASKED THE SERVICE MANAGER TO TAKE A QUICK DRIVE WITH ME AND I WOULD SHOW HIM THE ISSUE. AFTER DRIVING MINE WE ALSO DROVE ANOTHER ONE FROM THE NEW LOT AND IT SEEMED TO HAVE THE SAME DEAD-ZONE/PLAY IN THE STEERING THAT MINE DID. THE SERVICE MANAGER AGREED THAT HE COULD TELL THERE WAS SOME SORT OF ISSUE BUT THAT THEY DO NOT HAVE A FIX FOR IT AT THIS TIME. THIS IS UNACCEPTABLE FOR A BRAND NEW $55K+ VEHICLE. I HAVE ALSO NOTICED THAT THE STEERING BOX SEEMS TO ACTUALLY MOVE SLIGHTLY WHILE LOOKING AT IT WHILE THE STEERING WHEEL IS BEING TURNED. THIS ISSUE NEEDS TO BE RESOLVED QUICKLY AS I AM NOT THE ONLY ONE COMPLAINING OF THIS. FCA NEEDS TO DO SOMETHING ABOUT IT ASAP.

Mileage: 2,488

MY GLADIATOR NEEDS CONSTANT STEERING CORRECTION TO GO STRAIGHT. STEERING IS LOOSE AND THE GLADIATOR IS CONSTANTLY WANDERING RIGHT TO LEFT.

Mileage: 26

STEERING IS LOOSE. NEEDS TO BE CORRECTED EVERY 2-3 SECONDS AT HIGHWAY SPEEDS. WINDY CONDITIONS MUCH WORSE. NOT SAFE TO DRIVE. NOT FUN TO DRIVE. CONTINUALLY WANDERS. VEHICLE TWO WEEKS OLD. FACTORY STOCK.

Mileage: 500

LOOSE STEERING, THERE IS A DEAD SPOT IN THE STEERING WHERE YOU HAVE TO CONTINUALLY SELF CORRECT TO STAY IN A STRAIGHT LINE.

Mileage: 900

MY 2020 JEEP GLADIATOR REQUIRES CONSTANT MICRO CORRECTIONS FROM 35 MPH AND ABOVE, EVEN MORE NOTICEABLE AT HIGHWAY SPEEDS OF 50+. APROX 1 INCH OR MORE DEAD SPOT IN STEERING BEFORE I GET A REACTION TO THE WHEELS. I SCHEDULED A SERVICE APPOINTMENT FOR 12/9 AND FROM WHAT I HAVE BEEN TOLD MY DEALER IS THAT JEEP HAS NO FIX FOR THIS PROBLEM , THEY HAVE FILED A CASE WITH FCA. I PERSONALLY WANTED IT DOCUMENTED WITH THE NHTSA, TO FORCE FCA TO FIX THIS PROBLEM, BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED . VEHICLE CURRENTLY ONLY HAS 1500 MILES. UNACCEPTABLE FOR A $45K+ VEHICLE

Mileage: 1,500

STEERING SEEMS TO WANDER. CONSTANT CORRECTION NEEDED. INQUIRED AND HAVE BEEN TOLD 'IT'S A JEEP THING' TO WHICH I WOULD SAY MY OTHER JEEP DOES NOT DRIVE LIKE THIS. MOST NOTICEABLY ON HIGHWAY SPEEDS

Mileage: 150

THE JEEP WANDERS AT HIGHWAY SPEEDS WITHOUT MOVING THE STEERING WHEEL. I HAVE TO CONSTANTLY MAKE CORRECTIONS JUST TO STAY IN MY LANE AND OUT OF OTHER LANES OF TRAFFIC. SEEMS SUPER SQUIRRELY WHEN THERE ARE HIGHER WINDS. ALSO, THERE SEEMS TO BE A LOT OF PLAY IN THE STEERING WHEEL MEANING THAT I CAN TURN THE WHEEL AN INCH/INCH AND A HALF AND THE TRUCK WILL NOT RESPOND WHILE DRIVING AT SAY 45MPH. NOT A VERY FUN DRIVING EXPERIENCE ESPECIALLY ON LONGER TRIPS. WIFE REFUSES TO DRIVE IT. I'VE HEARD OF OTHER PEOPLE HAVING THE SAME PROBLEMS AND COMPLAINING TO DEALERSHIPS, BUT DEALERSHIPS SAY, "IT'S A JEEP AND IT'S SUPPOSED TO DRIVE THIS WAY." VERY UNSAFE AND IT'LL BE A SHAME WHEN PEOPLE START DYING FROM THIS ISSUE BECAUSE FCA DIDN'T WANT TO FIX THIS.

Mileage: 25

LOOSE FEEL IN STEERING AT HIGHWAY SPEEDS. VEHICLE WANDERS EXCESSIVELY REQUIRING CONSTANT STEERING WHEEL CORRECTION.

Mileage: 80

VEHICLE TENDS TO WANDER ALL OVER THE ROAD, NEEDING CONSTANT CORRECTION DRIVING DOWN STRAIGHT ROADS AT ANY SPEED. IT ACTS LIKE A VEHICLE THAT HAS A WORN OUT STEERING LINKAGE/BOX. I HAVEN'T HAD A CAR/TRUCK DO THIS SINCE I OWNED A 20 YR OLD CHEVY TRUCK 40 YEARS AGO. THIS YOUTUBE VIDEO EXACTLY SHOWS THE ISSUE HTTPS://WWW.YOUTUBE.COM/WATCH?V=TFOYZFEP0KA. THERE IS APPARENTLY AN UPDATED STEERING BOX FCA ISN'T TELLING CUSTOMERS ABOUT.

Mileage: 60

THE STEERING HAS TOO MUCH PLAY BEFORE ACTUALLY TURNING TO EITHER LEFT OR RIGHT. THIS IS VERY NOTICEABLE AT HIGHWAY SPEEDS. THIS MAKES THE TRUCK WANDER HAVING TO CORRECT IT CONSTANTLY AND WHEN HITTING THE BRAKES IT MAKES THE TRUCK PULL TO EITHER SIDE. I HAVE BEEN NEAR HITTING OTHER CARS AND CONSTANTLY CORRECTING THE WHEEL TO STAY IN LANE. THIS IS VERY DANGEROUS. I OWNED A JL THAT HAD THE SAME ISSUE UNTIL THE DAMPNER RECALL WAS DONE. THE DEALER TELLS ME IS A JEEP THING AND I KNOW NO DANGEROUS BEHAVIOR IS A JEEP THING.

Mileage: 100

EXCESSIVE PLAY IN STEERING WHEEL WHICH RESULTS IN THE VEHICLE WANDERING AT HIGHWAY SPEEDS.

Mileage: 250

BOUGHT VEHICLE NEW EARLY SEPTEMBER DID NOT NOTICE ISSUE DURING ROAD TEST WHICH WAS MOSTLY AT SLOWER SPEEDS DUE TO TRAFFIC. AFTER PURCHASING AND DRIVING ON HIGHWAY IMMEDIATELY NOTICED THERE WAS AN ISSUE AND WENT ONLINE TO DISCOVER I WAS NOT ALONE WITH THE LOOSE STEERING. NOT MY FIRST JEEP AND IVE PURCHASED MORE THAN THE AVERAGE JOE IN THE PAST AND NEVER HAD AN ISSUE LIKE THIS ONE. MY DAUGHTER WILL NOT EVEN DRIVE IT BECAUSE IT SCARES HER. THE STEERING AT HIGHWAY SPEEDS IS WHERE ITS AT ITS WORST AND YOU CONSTANTLY HAVE TO BE CORRECTING TO STAY INLANE. IF ITS REALLY WINDY PEOPLE THINK THERES SOMETHING WRONG WITH YOU. IT IS A SAFETY HAZARD FOR ANY HOW CLAIMS THEY HAVE IT.JEEP IS TELLING PEOPLE ITS A JEEP THING AND THERES NOTHING WRONG.

Mileage: 100

THE DEAD SPOT IN THE STEERING BOX MAKES THE TRUCK WANDER THE ROAD LIKE A WET NOODLE, REQUIRING CONSTANT INPUT & DANGEROUS OVER CORRECTION TO STAY IN OWN LANE. THIS IS AT ANY SPEED, CITY STREET OR HIGHWAY, TURNING & TRYING TO DRIVE STRAIGHT. THE ONE I TEST DROVE WHILE MINE WAS ON THE ALIGNMENT RACK WAS COMPLETELY NORMAL AND SAFE TO DRIVE. NO 'LOOSE STEERING' IN THAT GLADIATOR. WHEN DRIVING SNOW COVERED ROADS I CAN'T TELL IF THE FRONT IS SLIDING OR NOT. THIS IS DANGEROUS TO DRIVE. IT IS NOT A JEEP THING! THIS HAS BEEN AN ISSUE SINCE I TOOK DELIVERY AND I HAVE NOT MODIFIED ANY DRIVETRAIN/SUSPENSION PARTS. LOWERING THE TIRE PRESSURE GIVES A BETTER ROAD FEEL, BUT IN NO WAY FIXES THE LOOSE PLAY. SIMPLY PUT...WHAT GOES INTO THE STEERING BOX VIA THE STEERING WHEEL/SHAFT, DOES NOT COME OUT OF THE OUTPUT SIDE OF THE STEERING BOX WITHOUT A SERIOUS DELAY TO EVENTUALLY PUT ENOUGH PRESSURE TO TURN.*DT *TR TAG/STATE (XXX) VIN (XXXXXX) ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THERE SEEMS TO BE A DEAD ZONE AT CENTER OF THE STEERING. I CAN MOVE THE STEERING WHEEL TO THE LEFT APPROX. 1 INCH AND TO THE RIGHT APPROX. 1 INCH AND NOTHING HAPPENS. THE JEEP DOESN'T TURN IN EITHER DIRECTION UNTIL YOU GET PAST THE DEAD ZONE. THIS SEEMS TO CAUSE AN OVER STEER ISSUE WHILE MOVING DOWN THE ROAD AT SPEED. IT CAN BECOME VERY DANGEROUS. THE STEERING WILL DO THIS WHILE MOVING AT ANY SPEED AND ALSO WHILE SITTING STILL IN THE PARK POSITION.

Mileage: 14

STEERING DRIFTS, REQUIRING CONSTANT CORRECTIONS. THE VEHICLE DRIFTS RIGHT AND LEFT AT ROAD SPEEDS (HIGHWAY AND CITY ROADS) I HAVE ALREADY HAD ONE 'NEAR MISS'. THIS IS A PUBLIC DANGER.

Mileage: 15

WHEN DRIVING STRAIGHT ON A HIGHWAY, THE STEERING REQUIRES CONSTANT CORRECTIONS. THE STEERING WHEEL MUST CONSTANTLY TURN LEFT OR RIGHT TO MAINTAIN A STRAIGHT HEADING. TIGHT HIGHWAY DRIVING CAN BE VERY DANGEROUS.

Mileage: 100

TL* THE CONTACT OWNS A 2020 JEEP GLADIATOR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME VERY LOOSE. THE VEHICLE WAS TAKEN TO MARTIN SWANTY CHRYSLER DODGE JEEP RAM (2640 E ANDY DEVINE AVE, KINGMAN, AZ 86401), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *LN*JB

Mileage: 10,000

MY 2020 JEEP GLADIATOR WANDERS OFF THE ROAD I HAVE TO KEEP TRYING TO STAY IN LANE. WHEN I CAME TO THE RED LIGHT STOP THE OTHER DRIVER ASKED ME IF I WAS OK BASICALLY THINKING I WAS DRUNK DRIVING. TOOK IT TO THE DEALER SERVICE AND THEY SAID ITS NORMAL WITH JEEPS. I KNOW SOMETHING IS TERRIBLY WRONG WITH THIS CAR SO I SEARCHED JEEP GLADIATOR FORUM AND OTHERS ARE ALSO COMPLAINING ABOUT THE SAME ISSUE. SOME HAVE EVEN STATED THEY ALMOST GOT IN A CAR CRASH. PLZ DO SOMETHING ABOUT THIS

Mileage: 1,230

JEEP HAS LOOSE STEERING GOING STRAIGHT DOWN A ROAD . BEEN TO TWO DEALER TO HAVE CORRECTED AND NEITHER COULD CORRECT ! VERY UNCOMFORTABLE WITH THIS CONDITION !

Mileage: 100

I NOW HAVE OVER 5,000 MILES ON MY NEW JEEP JT. SINCE DAY ONE THE STEERING HAS BEEN SO SLOPPY ABOVE 10MPH THAT I OFTEN WANDER OUT OF MY LANE. THE DEALER SAID THAT THIS WAS A "JEEP THING" AND GET USED TO IT. I CURRENTLY OWN 9 JEEPS, THE OLDEST BEING A 1967 KAISER. THIS IS NOT A "JEEP THING". ALL OF MY OTHER JEEPS DRIVE NORMALLY. THE DEALER DID SAY THAT THE NEW ELECTRIC POWER STEERING PUMP WAS PROBLEMATIC AND THAT A $600 BETTER STEERING STABILIZER MIGHT HELP. I ALSO OWN 47 VINTAGE MILITARY VEHICLES AND NOT ONE OF THEM STEERS AS POORLY AS THIS NEW JEEP GLADIATOR. JEEP IS NOT GOING TO FIX THIS UNTIL PEOPLE DIE.

Mileage: 14

THE STEERING HAS A VERY EXCESSIVE AMOUNT OF "PLAY" IN IT. WHERE WHILE DRIVING THERE SEEMS TO BE A DEAD SPOT OR LACK OF STEERING RESPONSE TO MOVING THE STEERING WHEEL. ESPECIALLY NOTICEABLE ON THE HIGHWAY AND WHILE TOWING. THE VEHICLE WANDERS BACK AND FORTH ACROSS THE LANE. CAN BECOME DANGEROUS AT TIMES.

Mileage: 1,300

THE GLADIATOR IS PULLING TO THE RIGHT MORE THAN IT SHOULD WHEN DRIVING ON THE HIGHWAY. DROVE ANOTHER ONE AND IT DOES THE SAME. THE DEALERSHIP TRIED TO RESOLVE THE ISSUE BUT CANNOT FIX IT. CHRYSLER SAID THEY CANNOT FIX IT AT THIS TIME AND IS AWARE OF THE ISSUE.

Mileage: 300

VEHICLE HAS EXCESSIVE PLAY IN STEERING AND CONSTANTLY WONDERS ON THE ROAD. EXCESSIVE PLAY IS EXHAUSTING WHILE TAKING LONG TRIPS AS IT REQUIRES CONSTANT ADJUSTMENT ON THE ROAD TO CORRECT. CONTACTED DEALER, JIMMY BRITT CHRYSLER DODGE JEEP IN DUBLIN GEORGIA AND WAS TOLD "JEEPS DO THAT YOU HAVE TO GET FAMILIAR WITH IT". I HAVE HAD MANY VEHICLES IN MY LIFETIME AND NONE HAVE BEEN THIS HARD TO KEEP ON THE ROAD. THIS HAPPENS IN THE CITY AS WELL AS THE HIGHWAY..

Mileage: 150

2020 GLADIATOR PURCHASED AUGUST 30. HAVE BEEN TO THE DEALER EVERY WEEK SINCE TO DISCUSS STEERING FREE PLAY AND WANDERING ON THE ROAD. I WAS TOLD IT WAS MANUALLY ADJUSTED AND ALIGNED AND THAT IS ALL THEY CAN DO. THEN TOLD, WHEN I ASKED FOR DOCUMENTATION/SERVICE RECORDS (WHICH TOOK 7 WEEKS TO GET) THEY SAID NOTHING WAS DONE BECAUSE FCA HAS NOT GIVEN THEM ANY INFORMATION. TRIED ANOTHER DEALER. THEY AGREE, STEERING IS LOOSE, BUT HAVE NO TSB FROM FCA SO THERE IS NOTHING THEY CAN DO. THIS WILL BE VERY TRICKY TO DRIVE ON SLIPPERY MICHIGAN ROADS. THIS IS UNACCEPTABLE IN A NEW JEEP OR ANY NEW PRODUCT.

Mileage: 50

THE STEERING BOX HAS AN UNACCEPTABLE AMOUNT OF PLAY ACCORDING TO 49 CFR 570.60 - STEERING SYSTEM. IT HAS MORE THAN 2 INCHES (1 TO EACH SIDE) OF PLAY AND REQUIRES CONSTANT ADJUSTMENT TO KEEP THE VEHICLE GOING STRAIGHT. FCA HAS REVISED THE STEERING BOX 5 TIMES SO FAR AND IS ATTEMPTING TO MASK IT WITH A STEERING DAMPER WHICH DOES NOT DO ANYTHING FOR THE LASH BEING OUT OF SPEC FOR THE VEHICLE.

Mileage: 700

I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.

Mileage: 700

DRIFTS/WANDERS ALL OVER THE ROAD AT HIGHWAY SPEED.

Mileage: 1,500