2021 JEEP GLADIATOR Engine Problems

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving approximately 35 MPH, the vehicle started losing motive power. The contact stated that there were several unknown warnings illuminated, and the instrument cluster had started flashing on and off. The contact stated that the vehicle slowed down while depressing the accelerator pedal and continued to lose motive power. The contact stated that a warning flashed on the instrument cluster to "Pull Over" and that "Vehicle Was Going to Shutdown". The contact stated that the steering wheel became difficult to turn to the left or the right and that the brake pedal was difficult to depress, requiring the activation of the parking brake to stop the vehicle. The contact had the vehicle towed back to the residence. The contact stated that her husband determined that the 12-Volt battery needed to be replaced. The contact stated that a new battery was installed; however, the vehicle had failed again with the same symptoms. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

I am writing regarding my 2021 Jeep Gladiator Mojave, which recently suffered engine damage due to a faulty head gasket. I understand the vehicle is approximately 5,000 miles over the 60,000-mile warranty; however, I believe this issue should not be my financial responsibility given the circumstances. At around 60,000 miles, I brought my Jeep in for a full service and inspection to ensure it was in top condition. I was informed at that time that everything looked fine and that there were no issues to address. Since then, I’ve continued to maintain the vehicle properly and drive it with care. The sudden head gasket failure, which ultimately led to engine damage, came as a complete surprise. This situation has been extremely difficult — not only because of the unexpected cost, but also because this Jeep was meant to be my long-term vehicle. My family and I have been loyal Mopar customers for years, and I’ve always trusted in the quality and reliability of your vehicles and service network. Given that I sought professional service and maintenance through authorized channels, and that no issues were identified at the time, I kindly request that Mopar consider a goodwill repair or assistance. I don’t believe it’s fair to be held financially responsible for a mechanical failure that likely existed but went undetected during a recent inspection. I’m grateful that nothing happened to me on the road, as I was unaware of the developing problem under the hood. I truly hope Mopar can stand behind its reputation for integrity, safety, and customer care by helping me through this situation. Thank you for your time, understanding, and continued support. I look forward to hearing from you soon.

The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at 60 MPH, there was an alarming amount of white smoke emanating from the engine compartment and permeating the interior of the vehicle, prompting the contact to pull over to the shoulder of the roadway and evacuate the vehicle. Moments later, the entire front of the vehicle was completely engulfed in flames. Local Emergency Services arrived on the scene and were able to extinguish the fire. During the failure several unknown warning lights were illuminated. The vehicle was towed to the residence and deemed a total loss by the Insurance provider. A fire report was filed and preliminary findings on the potential cause of the fire were provided but the contact was unaware of the cause. A Police report was filed, and injuries were reported. The contact's father suffered minor burns to both hands but had not sought medical attention. The manufacturer was notified of the failure, a case was opened, and the vehicle was retrieved for inspection. The manufacturer provided a determination of the inspection, and the vehicle was returned to the contact without providing the contact with the cause of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

Hi - So my 2021 Jeep gladiator has 2 batteries. The battery that controls the auto start-stop system failed (while driving). I was at a light on a busy road and the auto stop/start kicked in at a light but because of the failed second battery with no warning, my Jeep died would not start backup and I was unable to even get it into neutral. So I was forced to sit in heavy traffic until the wrecker came. My complaint it why no warning and why did it go into auto stop mode when the battery was in a failed situation.

Failed Right intake camshaft and roller rocker arm. Failure causes misfires and limp mode to be activated when trying to pass and accelerate and in my case was while going up a hill and unable to complete a safe pass of another truck. Known issue by Jeep and Stellantis as they have redesigned a kit for this specific part and upgraded software to increase pressure to the oiling system, but they have failed to replace parts and are 12000 orders behind on parts at ths current moment truck has been undriveable for greater than 45 days. Flashing check engine light and warning lights in place

Multiple cylinders miss fire, Camshaft 1 position slow responding. cylinder2, 4, and 6 repeatedly misfire. Passenger side engine is making excessive noise. This is the information given to me by Van Horn jeep mechanic. also confirmed by advanced auto. Advanced auto stated this is the 3rd jeep they have had in their shop recently to replace a faulty Camshaft. My Jeep only has 66024 hwy miles. Vin [XXX] (2021Jeep Gladiator) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle has about 17,000 miles. Both key fobs are failing to connect with the vehicle. The batteries have been checked by the dealership to determine the fobs are in working order. Without having the fob work, I am unable to unlock my doors or start the engine. Thankfully, learnng my fobs were not connecting occured while in my garage at my home. However, if this occured while away from home, or at night, I would have been stranded with no access to drive the vehicle. My Gladiator will have to be towed to the dealership now to get this resolved.

The contact owns a 2021 Jeep Gladiator. The contact stated that while operating the vehicle a valve knocking noise was present coming from the engine compartment, the check engine light had illuminated and the vehicle would not properly accelerate. The contact received codes that indicated an engine misfired in cylinder three and cylinder five. The vehicle was taken to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failures. The failure mileage was 98,000.

Mileage: 98,000

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. While the contact was driving at approximately 35 MPH, the vehicle made an abnormal sound in the engine compartment and then stalled. The vehicle was towed to a dealer and diagnosed with fuel pump failure. The failure mileage was approximately 46,000. Parts distribution disconnect.

Mileage: 46,000

Truck has death wobble. Truck steering motor gets stuck at times. Truck has electrical problems and computer problems. The steering is bad and the suspension is loose. I feel unsafe driving this truck.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on two separate occasions while driving approximately 60-75 MPH, the vehicle inadvertently decelerated while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was offered to replace the failure part with a temporary repair however, the contact declined due to the concern for his safety. The failure mileage was approximately 14,000. VIN tool confirms parts not available.

Mileage: 14,000

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

IT GOT 7 PROBLEM ISSUES AND ALMOST LOST CONTROL DUE TO ELECTRONIC THROTTLE CONTROL FAILED WHILE DROVE ON FREEWAY AND TOW TEARDROP (1400 LBS) . MALFUNCTION INDICATOR LIGHT, TRACTION ON (COULD NOT TURN OFF), ELECTRONIC STABILITY CONTROL ACTIVE POPPED UP ( COULD NOT TURN OFF), SERVICE FORWARD COLLISION WARNING LIGHT, CRUISE CONTROL FAULT WARNING LIGHT, SERVICE STOP/START SYSTEM WARNING LIGHT, SERVICE ADAPTIVE CRUISE CONTROL WARNIING LIGHT (ALL OF THEM POPPED UP THAT COULD NOT TURN OFF). I WENT TO JIM CLICK JEEP DEALERSHIP AND THEY NEVER SEEN THEM BEFORE. I AM VERY DISAPPOINTED AND I FEEL THAT MY TRUCK IS "LEMON" I TOLD THEM TO FIX ASAP BUT THEY CAN NOT FIX AND HAVE TO WAIT TILL AUGUST 9 (APPOINTMENT) TO CHECK WHATS WRONG.

There is one safety recall on the truck that jeep won't fix 22V-767 its been almost a year and there still isn't any fix. There is also an EMISSIONS RECALL Y81 that they also won't fix that is preventing me from smog and registering the vehicle in California.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Jeep Gladiator. The contact stated while driving at various speeds, she noticed an abnormal clicking sound coming from the rear of the vehicle and the vehicle failed to accelerate as needed. The contact also stated that she had received several messages from Uconnect indicating a Power System failure. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the parking brake due to unknown components being detached and hanging underneath the vehicle. The dealer repaired the parking brake; however, the failure persisted. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 26,000. VIN tool confirms parts not available.

Mileage: 26,000

Under heavy breaking the rear wheels of my vehicle lifted off of the pavement. This loss of traction and shift in weight resulted in a head on collision with a vehicle in the opposite lane of traffic. After the accident I discover that the suspension for my vehicle was incorrect to the level that FCA released a TSB regarding the issue. The suspension that was equipped with the vehicle was designed for the gasoline motor and the weight associated with that motor. My vehicle has the diesel motor (approximately 600lbs heavier) along with factory equipped steel bumpers adding additional weight. This factory design failure created a vehicle that could not perform as designed and as I found out via an automotive accident, a vehicle that under heavy breaking can lift its rear wheels off of the ground.

The vehicle suddenly accelerates. The rpm’s shoot up real high, the Jeep accelerates and the brakes do NOT work. This has occurred while driving at 55-60 mph and twice driving in city traffic going approx. 30-35. The acceleration increases and is stuck. I press the brakes and they do not work until whatever is sticking releases.

The contact owns a 2021 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 60 MPH, the vehicle started losing motive power, and then after a minute the vehicle functioned normally. The contact stated that there was no warning light illuminated. The contact stated that the failure was intermittent. The dealer was contacted to have the vehicle diagnosed and repaired; however, the dealer advised that the failure could be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 21,000. VIN tool confirms parts not available.

Mileage: 21,000

On 3 different occasions the acceleration got stuck and increased speed. I pressed the brake over and over and the Jeep would NOT reduce speed or slow down for what ranged between 30 - 45 seconds. Had there been a vehicle directly in front of me I would have slammed into the vehicle. If I had been trying to stop at an intersection I would not have been able to stop. I had my child in the car two out of the three times this has occurred. The dealership states that they have not had any complaints of this occurring and could not replicate it during the few minutes they drove it and do not seem to be concerned that this issue could seriously injure or kill me, my child, or others. This is a SERIOUS issue that should be addressed immediately.

2021 JEEP GLADIATOR. CONSUMER WRITES IN REGARD TO STOP/START SYSTEM NOT FUNCTIONING. THE CONSUMER STATED THE STOP/START FEATURE READS AS NOT READY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.

I was driving the vehicle, while towing a 5000lb trailer (vehicle tow rating is 6000lb), up a 4-5% grade at 4000'-6000' elevation, with ambient temperature around 80 degrees, and the vehicle unexpectedly derated / limited speed to approx 45 mph with no warning indicators on the vehicle. I had a number of cars and semi trucks behind me, and so I unexpectedly needed to find a safe place to pull over, which was limited due to the road conditions. I travel in areas frequented by semi trucks with limited shoulders. If I had not found a pull-out, this could have been dangerous. This appears to be an issue countered by a number of Jeep Gladiator Diesel owners, relating to either engine oil temperature too high, or EGT temp too high when towing uphill.

Engine oil temperature reached 265 degrees while towing within capacity - engine derated power and I could not drive above 35mph on a road with a speed limit if 75mph. It was dangerous!

While towing a trailer the vehicle suddenly reduces power to less than half and multiple check engine lights appear. This seems to happen only when outside temperatures are above 80f. I went from going 65mph to 45mph within 1/4 mile which caused sudden traffic issues behind me. I have had the vehicle to the dealer multiple times and they do not find anything even though there are multiple engine lights. I have had it happen a over 8 times in 1 year. I also have a co-worker that has had the same issue.

3.0 EcoDiesel in the Jeep Gladiator has cooling issues. Thousands of users affected and discussing on forums and on Facebook groups but the manufacturer is unwilling to fix. Core of the issue is that the engine was altered in the Gladiator and Wrangler over previous installations in the Ram and Grand Cherokee by removing oil coolers and a larger oil pan, which has resulted in high oil temps. At 265 degrees (which is accomplished easily during the summer with a trailer UNDER the tow rating), the engine starts derating and limp mode. The aftermarket community has tested everything ... removing hoods, fenders different cooling solutions, etc and nothing is working at the moment other than aftermarket solutions to cool the oil (which are negligible at best at the moment due to the space constraints imposed by the engine being quite large in the engine bay not not substantial room for a larger oil pan and external cooler). Chrysler should have put more work in to the design, or not sold the EcoDiesel in the vehicle.

After stopping for fuel in Quartzite, Arizona I began to merge onto HWY 10. As I accelerated the vehicle limited my speed to 45 MPH. This is on a 70 MPH section with heavy truck traffic. I was able to pull onto the shoulder and limp to the next exit without incident. I then drove around backroads for 10 minutes, starting and stopping the vehicle and accelerating to 55 MPH. After this period of time the vehicle operated normally. This happened with no warning at all, temperatures were all within normal ranges. Since the incident I have found that this "derating" is common to the diesel engine in hot ambient temperatures or while going up hill. My safety was definitely at risk, in a different scenario it could have been much worse. I have spoked with several factory service centers and Jeep directly, they say they have never heard of the issue and don't have any advice.

When operating the vehicle under heavier loads (5%+ grades, towing even light trailers, higher highway speeds) vehicle loses power limiting speed to 15-50mph depending on how hot the water or oil temperature is. I have had this issue in ambient temperatures as low as 31°F while towing 4000lb up a steep incline, but will absolutely overheat if ambient temp is over 100°F. Vehicle must be left running during a fuel stop or heat soak caused by the vehicle is not running will prevent me from merging back on the highway at a safe speed....max speed is 50mph until the engine oil cools off. Air conditioner use as expected makes the problem worse. There are many threads going on the Jeep internet forums with many diesel equipped Jeep Wranglers and Gladiators having the same issues, so I know these aren't isolated incidents from my vehicle alone. If you were to search "Ecodiesel power derating as temps rise" on Google, you would see some discussion. Engine fan runs at full speed, coolant is full, and radiator/grill is clean/free of debris. I have owned this vehicle since new and have operated in many types of conditions/loads over the past 14 months 23,000 miles from 9°-126°F. The first time I had the issue was late May of 2021 (At approx 5,000 miles) and it has happened no less than 20 times since then. The only visual alarm is when coolant temp reaches 248° and the vehicle speed drops to 10mph. The gauge does not read linear........Meaning the vehicle is almost already overheated by the gauge shows the temp is rising. I can only assume the is intentionally programmed into the code by the vehicle manufacturer to make the operator feel like the high temps are normal. I have not had the vehicle inspected by the local dealer because in the past they were never able to duplicate the conditions in my opinion due to laziness or incompetence. I own an auto repair shop and know the problem to be an undersized cooling system which Chrysler does not have an approved fix for.

Overheating during normal driving.

The vehicle randomly stalled out / died while idling, with the clutch pedal fully engaged. This poses a serious safety hazard as the vehicle may unexpected stall out at a traffic light or while driving resulting in a serious accident. The most likely risk is a stalled out vehicle in heavy traffic resulting in a rear end collision. The vehicle stall out and failure to maintain idle malfunction was reported to the local dealership and an FCA Technical Advisor (TA). The vehicle’s stall out was witnessed and documented by an independent mechanic. However, the dealership and FCA TA continue to state that the vehicle is “operating as designed” and that “this is normal characteristic of the vehicle”. These claims indicate that the Jeep Gladiator Engineering Design Team intentionally designed the vehicle to stall out with the driver completely pressing in the clutch pedal. The vehicle is available for inspection upon request.

The vehicle’s throttle spikes / surges when the driver completely lifts off the accelerator and presses in the clutch. The issue indicates the throttle sticks after the driver lifts off the accelerator. The issue happens in multiple gears at various RPMs. The issue happens with or without the climate controls off. The issue regularly occurs in 4th gear at 44 mph at ~1900 RPMs. On 1/26/2021 while on a ride along, the customer and Service Tech at Texan DCJR were able to recreate the issue multiple times. On 1/29/2021, the Service Director at Texan DCJR stated to the customer that he and 3 members of his team were able to recreate the issue multiple times. However, the Service Director falsified and backdated the service records to 1/28/2021 claiming that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” After two inspections, the FCA TA claimed that he “couldn’t duplicate concern”, the “vehicle is driving normal”, and that the vehicle was “operating as designed”. Then on 9/17/2021, the FCA TA was able to recreate the issue multiple times, but the FCA TA continued to state that the vehicle was “operating as designed“. The FCA TA contradictory claims the vehicle was “operating as designed” both when he could not recreate the issue and when he could recreate the issue. This throttle surge issue substantially impairs the vehicle’s use as it impacts shifting gears and normal driving operation. The issue occurs sporadically which surprises and distracts the driver creating a serious safety hazard as attention is diverted from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.

The vehicle’s throttle bounces and surges off idle, in direct opposition to the driver’s inputs to the controls. After the driver lifts off the accelerator and engages the clutch, the RPMs drop slowly to idle, then the throttle regularly bounces and surges without user input to the controls by ~500 to ~1,500 RPMs. The issue occurs while driving in every gear and or in neutral. The issue occurs frequently but not every time. The issue occurs with or without the driver’s foot on the brake. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle spike off idle was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA TA claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. The throttle bounce and spike off idle substantially impairs the vehicle’s use as it impacts normal driving operations such as shifting, accelerating, and braking. The throttle bounce off idle creates as serious safety hazard as it causes the driver to delay or miss shifts in heavy traffic and divert attention from the road to the instrument cluster. The issue also creates a serious safety hazard as it induces driver confusion by making them think they accidentally pressed the accelerator while shifting. The claims of “operating as designed” indicates that the Jeep Gladiator Engineering Design Team designed a vehicle to spike the throttle without driver inputs to the controls. The vehicle is available for inspection upon request.

The vehicle’s throttle surges sporadically when shifting gears without driver input to the accelerator / controls. The issue impacts the driver’s ability to operate the vehicle safely in heavy traffic or dynamic situations. The throttle surges while shifting introduce delays to driver reaction times, and they create a safety hazard in heavy traffic where fractions of a second can make the difference in a major accident. The throttle surge while shifting malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” The throttle surge while shifting was recreated by 4 independent mechanic shops and documented as a safety concern. An FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“ both when he could not recreate the issue and when he could recreate the issue. Both of these statements cannot be correct and factual as they directly contradict each other. Additionally, the FCA TA claimed that the vehicle is equipped with Rev Matching; however, the vehicle’s owner’s manual and available technical documentation do not mention Rev Matching. And, the issue occurs while braking when a vehicle would not intend to Rev Match. The randomness of this throttle surge issue also causes the driver to briefly take their eyes off the road between every shift to check the tachometer for the throttle surge malfunction. Distractions like this which divert the driver’s attention during what should be routine driving tasks, creating a safety hazard. To account for the unexpected throttle spike, the driver must deviate from a normal driving routine by taking extra steps and inducing significant delays in response times. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.

The vehicle’s Auto Start / Stop System activates and shuts off the vehicle while the instrument cluster reads “STOP/START NOT READY”, in direct conflict with owner’s manual. Per the owner’s manual, the first condition for an Auto Stop with a manual transmission is that the instrument cluster must read “READY”. Other Jeep vehicles, clearly show “READY” on the instrument cluster before shutting off. However, the Jeep Gladiator presents a false / incorrect “NOT READY” notification to the driver on the instrument cluster before shutting off. This anomaly with the Auto Stop / Start System distracts the driver and creates confusion impeding normal driving operations such as stopping at traffic lights / signs, pedestrian areas, and parking lots. This poses a serious safety hazard as the vehicle will unexpectedly shut off when the driver is not prepared and presented with an incorrect notification warning. In heavy traffic, this could lead to a stalled vehicle and a rear-end collision. The “NOT READY” malfunction was reproduced and confirmed by multiple service personnel at 2 different dealership, who expressed safety concerns. The “NOT READY” malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle was “operating as designed“. The vehicle is NOT operating as designed, as the Jeep design engineers would likely not design a vehicle that presents blatantly incorrect information to the driver. If this display screen on the instrument provides false information to the driver, other displays may also provide false readings to the driver. I feel unsafe driving the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when putting on the driver’s seat belt, in direct conflict with owner’s manual. The owner’s manual specifies that if the “Driver’s seat belt is not buckled” it will prevent an auto stop, but preventing the auto stop is the opposite of the act of buckling the seat belt initiating the auto stop. Furthermore, the instrument cluster does not present a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents factually incorrect information to the driver and the vehicle unexpectedly stops creating driver confusion and distraction. Additionally, this creates a serious safety hazard as the issue inhibits the driver from attempting to flee an emergency situation, wherein the driver hops into an idling vehicle, plugs in their seat belt, and the vehicle turns itself off. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when turning down or turning off the climate controls, in direct conflict with owner’s manual. This condition is not listed as one of the three conditions to activate an auto stop in the owner’s manual. This condition is also not listed as one of the conditions that will inhibit the vehicle from an auto stop in the owner’s manual. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 different dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the hood is closed and the driver remains in the seat with the seat belt buckled. The owner’s manual specifies that an open hood will prevent an auto stop, but preventing the auto stop is the opposite of closing the hood initiating the event. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops which confuses and distracts the driver. Additionally, after jump starting another vehicle, the vehicle’s battery may be sufficiently depleted. Upon closing the hood, the vehicle could auto stop, and with the numerous other malfunctions impacting the auto stop system the vehicle may not be able to restart possibly leaving the driver stranded. The unexpected / wanted auto stop could cause a rear-end collision of the stranded vehicle leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the driver’s seat is not occupied, in direct conflict with owner’s manual. The owner’s manual specifically states that if the “Driver’s seat is not occupied” that the “engine will not stop.” Note that this system safety check is separate and distinct from the “Driver’s seat belt is not buckled” check. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. The vehicle fails to properly check for the empty driver’s seat safety condition before auto stop. This auto stop violates Jeep’s published safety check condition and poses a serious safety hazard. This issue poses additionally serious safety hazards as the vehicle will shut off with the driver outside the vehicle, leaving the driver with an incorrect understanding that the vehicle is properly locked out from an auto start condition. Therefore, if the driver is operating on or under the vehicle with it auto stopped, the passenger can unintendedly auto start the vehicle resulting in a serious injury or the loss of a finger. Additionally, in thinking that the vehicle is off the driver may leave the vehicle unattended in their garage and after 5 minutes the vehicle will auto start filling the garage / house with toxic fumes and presenting a serious life-threatening fire hazard. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The failure of the vehicle’s safety condition check for an empty driver’s seat for an auto stop indicates that the “Occupant Restraint Controller (ORC)” and/or the “Advanced Front Air Bag system” are not receiving proper information. This creates a serious safety hazard as the front air bags may not deploy or may not “adjust the inflation rate of the Advanced Front Air Bags” as specified in the owner’s manual. For driver safety, these systems and their associated sensors should be fully examined and tested. The vehicle auto stops when the driver’s seat is not occupied, in direct conflict with owner’s manual. The owner’s manual specifically states that if the “Driver’s seat is not occupied” that the “engine will not stop.” Note that this system safety check is separate and distinct from the “Driver’s seat belt is not buckled” check. The vehicle fails to properly check for the empty driver’s seat safety condition before initiating an auto stop. The associated auto stop malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“, despite the vehicle operating in violation of the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the steering wheel is turned, in direct conflict with owner’s manual. The owner’s manual specifies that “Steering angle beyond threshold” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto stops when the defrost is turned off, in direct conflict with owner’s manual. The owner’s manual specifies that “HVAC is set to full defrost mode” will prevent an auto stop, but preventing the auto stop is the opposite of initiating the event. Additionally, this issue occurs when the HVAC is operating at less than full defrost mode. Furthermore, the instrument cluster never presents a “STOP/START READY” message which is the first necessary condition for an auto stop. This issue creates a serious safety hazard, as the vehicle presents incorrect information to the driver and the vehicle unexpectedly stops in traffic which confuses and distracts the driver. The unexpected / wanted stop in heavy traffic could cause a rear-end collision leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when opening the driver’s door. This is not listed under “Conditions that will cause the engine to start automatically while in STOP/START AUTO STOP ACTIVE mode” in the owner’s manual. Other Jeep models do not auto start upon opening the driver’s door. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver’s door is open and the driver is not properly secure in the driver seat. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the brake pedal is pressed. The owner’s manual does not list this as one of the “Conditions that will cause the engine to start automatically”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel at 2 Jeep dealerships, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the defrost is turned on below the max or full setting. The owner’s manual specifies that “the engine will start automatically when” the “HVAC is set to full defrost mode”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the fan is turned on without the AC. The owner’s manual does not list this as one of the “Conditions that will cause the engine to start automatically”. The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle auto starts when the AC is turned on with the Auto HAVC set to off. The owner’s manual states that “the engine will start automatically when” the “Actual cabin temperature is significantly different than temperature set on Auto HVAC.” The vehicle is operating in direct conflict with owner’s manual. This auto start issue poses a serious safety hazard as the vehicle will unexpectedly start and may begin to roll when the driver is not ready. Additionally, if someone is operating on or under the vehicle, it will result in a serious injury or the loss of a finger when the vehicle auto starts in violation of the driver’s intent. The unexpected / wanted start could cause a collision with another vehicle or pedestrian leading to serious injury or death. The malfunction was reproduced and confirmed by multiple service personnel, who expressed safety concerns. The malfunction was also recreated by 4 independent mechanic shops and documented as a safety concern. However, an FCA Technical Advisor (TA) claimed that the vehicle is “operating as designed“. This portion of the vehicle’s Auto Start / Stop System is NOT operating as designed and documented in the owner’s manual. I feel unsafe driving the vehicle, as this is one of numerous hardware / software malfunctions plaguing the vehicle. The vehicle is available for inspection upon request.

The vehicle fails to maintain idle. During normal driving conditions the idle spikes significantly and noticeable from 200 – 2,000 RPMs. The throttle surges unpredictably without driver input to the controls. The failure of the vehicle to maintain idle creates a serious safety hazard as it distracts the driver’s attention and substantially impairs the vehicle’s use during routine driving tasks. The failure to maintain idle malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” An FCA TA stated that, “There are certain scenarios where the engine's idle speed may increase normally without accelerator input, this would include A/C operation or alternator charging requirements, however the difference in rpm is very slight and most people do not notice it and it will not cause the vehicle to gain or lose speed.” However, the malfunction occurs with a fully charged battery and the climate controls off, and it is highly noticeable. The FCA TA stated that the vehicle was “operating as designed” when he could not recreate the failure to maintain idle malfunction. However, the same FCA TA stated the vehicle was “operating as designed” after he was able to recreate the failure to maintain idle. Both of these statements cannot be factually correct as they directly contradict. Four independent mechanic shops evaluated the vehicle and were able to recreate the failure to maintain idle. A new Service Director and a Service Manager at another dealership both recreated / observed the failure to maintain idle and said that it was not right. However, after inspecting the vehicle again the FCA TA stated that “this is normal characteristic of the vehicle”, implicating Jeep Gladiator Engineering Design Team. The vehicle is available for inspection upon request.

There is a failure of the vehicle’s Brake Throttle Override (BTO) system which poses a serious safety hazard. When braking the throttle will surge from ~500 to ~1,500 RPMs without driver input (foot completely off the accelerator pedal, clutch pedal pressed in, and applying brake pedal). Despite the driver’s foot firmly engaging the brake pedal, the vehicle sends rogue commands to the throttle to surge in the direction opposition to the driver’s inputs and intentions. The BTO malfunction creates a serious safety hazard as it impacts stopping distance. It also causes driver distraction / confusion causing them to second guess that they accidentally brushed the accelerator, which could lead to a serious accident. There is a significant risk that the vehicle’s BTO system may not prevent an unintended acceleration (UA) event leading to severe injury or death. For driver safety, the BTO system should be fully operational and the throttle should not spike while braking. The BTO malfunction was reproduced and confirmed by multiple service personnel at the local dealership. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” An FCA Technical Advisor (TA) inspected the vehicle, and he stated that “the brake pedal should always take precedence over the accelerator”. The FCA TA stated that the vehicle was “operating as designed” when he could not recreate the issue. However, the same FCA TA stated the vehicle was “operating as designed” after he was able to recreate the throttle surge while braking multiple times. Both of these statements cannot be factually correct as they directly contradict. The FCA TA claims that vehicle is “operating as designed” indicating that the Jeep Engineering Team violated the BTO standard governing the safe operation of a motor vehicle when designing the Gladiator. The vehicle is available for inspection upon request.

The vehicle operates in direction violation of the Code of Federal Regulations (CFR): 49 CFR 571 Standard No. 124 outlining the Federal Motor Vehicle Safety Standards governing the operation of the Accelerator Control Systems. The “standard establishes requirements for the return of a vehicle's throttle to the idle position when the driver removes the actuating force from the accelerator control.” 571.124 Section 5.1 requires that “there shall be at least two sources of energy capable of returning the throttle to the idle position within the time limit specified by S5.3 from any accelerator position or speed whenever the driver removes the opposing actuating force.” 571.124 Section 5.3 requires that the “maximum time to return to idle position shall be 1 second.” After testing, the average return to idle time is 5.2 seconds, indicating the failure of a dual-redundant fail safe. The excessive delay in the return to idle is due to frequent but unpredictable throttle spikes that occur without input to the controls as the driver’s foot is completely off the accelerator. These unexpected / unwanted throttle surges vary from ~200 to ~1,500 RPMs. The excessive delay in the return to idle poses a significant safety risk to the driver and others. The throttle malfunction was reproduced and confirmed by 4 personnel at the local dealership, including the Service Technician, Shop Foreman, Service Manager, and Service Director. However, the Service Director falsified and backdated the service records to claim that they “couldn’t duplicate concern” and that the “vehicle is driving normal.” An FCA Technical Advisor (TA) inspected the vehicle, and he recreated the failure to return to idle within 1 second. However, the FCA TA claims that vehicle is “operating as designed” indicating that the Jeep Engineering Team violated this Federal Regulation governing the safe operation of a motor vehicle when designing the Gladiator. The vehicle is available for inspection upon request.

TL* THE CONTACT OWNS A 2021 JEEP GLADIATOR. THE CONTACT STATED WHILE DRIVING 67 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ADJUSTED THE BATTERY TERMINAL FOR THE VEHICLE TO RESTART AND OPERATE AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO THE LOCAL DEALER MIRACLE CHRYSLER DODGE JEEP RAM (1290 NASHVILLE PIKE, GALLATIN, TN 37066) WHO INSPECTED THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,400. INVALID VIN.

Mileage: 1,400